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2004 Grand Marquis

1. OUTSIDE TEMP aroma max avc Nonm ave a c a vent vent Froon ins ner DEF DEF W 1 OFF Outside air is shut out and the fan will not operate 2 AUTOMATIC Press AUTOMATIC and select the desired temperature using the temperature controls The system will automatically determine fan speed airflow location and outside or recirculated air to heat or cool the vehicle to the selected temperature The fan speed will remain automatic unless the thumbwheel is turned 33 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Climate Controls 3 Fan speed Turn to manually increase or decrease fan speed 4 Defrost Distributes outside air through the windshield defroster vents and the side window demisters 5 Floor defrost Distributes outside air through the windshield defroster vents floor vents and the side window demisters 6 Floor Distributes outside air through the floor vents 7 Vent Distributes outside air through the instrument panel vents 8 Norm A C Uses outside air to cool the vehicle Air flows from the instrument panel vents only 9 Max A C Uses recirculated air to cool the vehicle Air flows from the instrument panel vents only This mode will help prevent unpleasant odors from entering the vehicle 10 Outside Temp Press to display the outside temperature It will corsioe ee remain in the display until presse
2. 137 TRANSMISSION sisyscchss3esateeeesascasisde 133 Index brake shift interlock BSD 133 fluid checking and adding automatic fluid refill capacities 225 lubricant specifications 226 228 MUTI aeee A 73 remote release s 70 76 T r SIS All innti 39 vV Vehicle dimensions 00006 228 Vehicle Identification Number CVU DAE E E N 230 Vehicle loading ceeee 138 240 Ventilating your vehicle Ww Warning lights see Lights Washer fluid Water Driving through Windows wipers checking and adding fluid replacing wiper blades Wrecker towing
3. RELAY 401 304 207 RELAY RELAY 302 301 The high current fuses are coded as follows Fuse Relay Location 25A 20A 25A 15A 20A 15A 25A 20A 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Fuse Amp Power Distribution Box Rating Description Audio 151 Roadside Emergencies Fuse Relay Fuse Amp Power Distribution Box PSC Noted sd PT TC Noted Cid PS Noted sd 19 15A Powertrain Control Module O ee PC Noted y P CC Notused Cid PB EC Noted Cd PTC dNtsed Cid 101 30A Ignition switch Starter motor solenoid via starter relay IP fuses 7 9 12 and 14 Cooling fan engine Heated backlight relay 105 30A PCM power relay Diagnostic connector PDB fuses 19 and 20 A C clutch relay Fuel pump module relay P07 s Notus S O o o og gt Notused S O oo oo i Nouse S Po i o Notus o Poa o Notus S 112 50A Ignition switch feed to IP fuses 4 a tron 22 an 2s 114 30A VAP Steering Air suspension compressor Instrument cluster 152 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Location Rating Description and 18 Po Noted S O Po 208 Noted S P07 Noted o O Po Notused S O Po Notused S O Po Notused S O Po Notused S O
4. 14 Turn on the air suspension switch Gf equipped Wheel lug nut torque specifications Retighten the lug nuts to the specified torque at 500 miles 800 km after any wheel disturbance tire rotation changing a flat tire wheel removal etc Bolt size Wheel lug nut torque Torque specifications are for nut and bolt threads free of dirt and rust Use only Ford recommended replacement fasteners When a wheel is installed always remove any corrosion dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the front disc brake hub and rotor that contacts the wheel Installing wheels without correct metal to metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion resulting in loss of control JUMP STARTING YOUR VEHICLE The gases around the battery can explode if exposed to flames sparks or lit cigarettes An explosion could result in injury or vehicle damage Batteries contain sulfuric acid which can burn skin eyes and clothing if contacted 159 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Do not attempt to push start your vehicle Automatic transmissions do not have push start capability doing so may damage the catalytic converter Preparing your vehicle When the battery is disconnected or a new battery is installed the transmission must re
5. BULBS Replacing exterior bulbs Check the operation of all the bulbs frequently Using the right bulbs Replacement bulbs are specified in the chart below Headlamp bulbs must be marked with an authorized D O T for North America and an E for Europe to assure lamp performance light brightness and pattern and safe visibility The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time Function Trade Number Headlamp 9007 Park turn and sidemarker lamp front 3157 AK amber Cornering lamp front 3156K 40 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights Domelamp 0G Map lamp IWuminated visor mirror Dual floorwell lamp 906 ss Glove compartment All replacement bulbs are clear in color except where noted To replace all instrument panel lights see your dealer Replacing the interior bulbs Check the operation of all bulbs frequently Replacing headlamp bulbs To remove the headlamp bulb 1 Make sure the headlamp control is in the OFF position then open the hood 2 Remove the three pin type retainers and the radiator sight shield 3 Disconnect the electrical connector 4 Remove the headlamp retainer bolts and the headlamp assembly 41 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights 5 Remove the headlamp bulb protective c
6. Make sure the corresponding lights illuminate or illuminate briefly If a light fails to illuminate have the vehicle serviced e If the driver s safety belt is fastened the A light may not illuminate Starting the engine 1 Turn the key to 4 ON without turning the key to 5 START Gy N 2 Turn the key to 5 START then 3 x release the key as soon as the engine starts Excessive cranking could damage the starter 2 Note If the engine does not start within five seconds on the first try turn the key to 3 OFF wait 10 seconds and try again If the engine still fails to start press the accelerator to the floor and try again this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel Using the engine block heater if equipped Use of an engine block heater is strongly recommended if you live in a region where temperatures reach 10 F 23 C or below For best results plug the heater in at least three hours before starting the vehicle The heater can be plugged in the night before starting the vehicle 126 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving To reduce the risk of electrical shock do not use your heater with ungrounded electrical systems or two pronged cheater adapters Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes Take precautions to avoid its dangerous effects If you smell
7. 9 CD BP Press and hold until a desired point of a selection is reached 10 CD Press and hold until amp desired point of a selection is reached 11 Tune In radio mode press to move up or down the frequency band in individual increments 24 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus 12 Seek Press and release SEEK lt P for previous next strong station selection or track 13 Power volume Press to turn ON OFF turn to increase or decrease volume levels 14 CD Press to enter CD mode or to play a CD already loaded into the system 15 AM FM Press to choose a frequency band in radio mode 16 Bass Press A IV to increase decrease the bass output 17 Treble Press A IW to increase decrease the treble output 18 CD door Insert a CD printed side up CD units are designed to play Entertainment Systems VOL PUSH ON JE z Fa gt dq a J Vosc Y commercially pressed 12 cm 4 75 in audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Irregular shaped CDs CDs with a scratch protection film attached and CDs with homemade paper adhesive labels should not be inserted into the CD player The label may peel and cause the CD to become jammed It is recommended that homemade CDs be identified with permanent felt tip marker rat
8. CASSETTE PLAYER CARE Do e Use only cassettes that are 90 minutes long or less 30 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems e Tighten very loose tapes by inserting a finger or pencil into the hole and turning the hub e Remove loose labels before inserting tapes e Allow tapes which have been subjected to extreme heat humidity or cold to reach a moderate temperature before playing e Clean the cassette player head with a cassette cleaning cartridge after 10 12 hours of play to maintain good sound operation Dont e Expose tapes to direct sunlight extreme humidity heat or cold e Leave tapes in the cassette player for a long time when not being played CD CD PLAYER CARE Do e Handle discs by their edges only Never touch the playing surface e Inspect discs before playing Clean only with an approved CD cleaner and wipe from the center out Don t e Expose discs to direct sunlight or heat sources for extended periods of time e Insert more than one disc into each slot of the CD changer magazine e Clean using a circular motion CD units are designed to play commercially pressed 12 cm 4 75 in audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Irregular shaped CDs CDs with a scratch protection film attached and CDs with homemade
9. XXXKG WITH XXXXKG XXXX XXXXXXX TIRES XXXX XXXXXXX XXXX XX RIMS XXXX XX AT XXX kPa XX PSICOLD AT XXX kPa XX PSI COLD THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDRAL MOTOR VEHICLE SAFETY AND THEFT PREVENTION STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE VIN XXXXXXXXXXXXXXXXX XXXXX TYPE XXX XXXXX EXT PNT _ XX RC XX DSO WB BRK TINTTR TPPS R AXLE SPR XXXXX XXX X XX X XX XX XXX XXXXXXXXXXXXX UTC V2USA 1520472 AA You can find a transmission transaxle code on the vehicle certification label which is located on the door pillar The following table tells you which transmission or transaxle each code represents Truck application Po Mama transmission S Mo Mawa 5 speed AK i O C Manual 5 speed overdrive Close ratio W Mamua 5speed overdrive Dana ZF eo Mese OOOO O OOOO U O i uono O 231 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Po Blectric S One speed electric D sss Automatic 5 speed overdrive 5R44E Ro Automatic 5 speed overdrive 5R55S Passenger car application Po Front wheel drive manual transaxle Ro 5speed overdrive MTX75 _ Front wheel drive automatic transaxle Lid speed overdrive AX4S _ O po speed overdrive 4F20E X speed overdrive 4F50N _ _ _ ly Aspeed overdrive CD4E _ _ _ Pf Rear wheel drive manual transaxle PL Rear wheel drive automatic transmiss
10. 1 Turn the ignition key to ON 2 Press the power door unlock control on the door panel three times 3 Turn the ignition key from ON to OFF 4 Press the power door unlock control three times 5 Turn the ignition back to ON The door locks will cycle lock unlock 6 With the ignition still in the ON position press the unlock control twice 75 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security 7 After a five to ten second delay the door locks will cycle lock unlock to confirm successful programming 8 After having waited the necessary time for the programming to confirm turn the ignition to OFF Sounding a panic alarm a Press this control to activate the alarm To deactivate the alarm press the control again or turn the ignition to ACC or ON Panic alarm will only operate with the ignition in the OFF position Opening the trunk q Press the control once to open the trunk Ensure that the trunk is closed and latched before driving your vehicle Failure to latch the trunk may cause objects to fall out of the trunk or block the rear view This feature will not work with the transmission out of P Park or N Neutral if the ignition is in either the ACC or ON position Replacing the battery The remote entry transmitter uses one coin type three volt lithium battery CR2032 or equivalent 76 2004 Grand Marquis grn Owners Guide post 2002 fmt USA
11. 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM SRS Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries Air bags DO NOT inflate slowly there is a risk of injury from a deploying air bag IN All occupants of the vehicle including the driver should always properly wear their safety belts even when an air bag supplemental restraint system SRS is provided A Always transport children 12 years old and under in the back seat and always properly use appropriate child restraints The National Highway Traffic Safety Administration NHTSA recommends a minimum distance of at least 25 cm 10 inches between an occupant s chest and the driver air bag module 104 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Never place your arm over the air bag module as a deploying air bag can result in serious arm fractures or other injuries To properly position yourself away from the air bag e Move your seat to the rear as far as you can while still reaching the pedals comfortably e Recline the seat slightly one or two degrees from the upright position Do not put a
12. Child Seat Tether Anchor Anti Lock Brake System Traction Control Master Lighting Switch Fog Lamps Front Fuel Pump Reset Windshield Defrost Demist 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus See Owner s Guide Air Bag Front Child Seat Child Seat Lower Anchor Brake System Brake Fluid Non Petroleum Based AdvanceTrac Hazard Warning Flasher Fuse Compartment Windshield Wash Wipe Rear Window Defrost Demist ry oN gt Nes oe ee 2 Introduction Vehicle Symbol Glossary Power Windows Front Rear Child Safety Door Lock Unlock Panic Alarm Engine Coolant Do Not Open When Hot Avoid Smoking Flames or Sparks Explosive Gas Power Steering Fluid Emission System Passenger Compartment Air Filter Check fuel cap ABA Power Window Lockout Interior Luggage Compartment Release Symbol Engine Oil Engine Coolant Temperature Battery Battery Acid Fan Warning Maintain Correct Fluid Level Engine Air Filter Jack Low tire warning 1e sur ap S BD LH CY 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster WARNING LIGHTS AND CHIMES CHECK AIR SUSPENSION DOOR OVERDRIVE OFF AJAR tow 0 Ue FLUID l E P S GAL TRUNK AJAR LTR 100 km DISTANCE AVG FUEL TO EMPTY ECONOMY TRIP
13. USA English fus Maintenance and Specifications Cap light on can activate the Service Engine Soon warning When the fuel filler cap is properly re installed the light s will turn off after a period of normal driving It may take a long period of time for the system to detect an improperly installed fuel filler cap If you must replace the fuel filler cap replace it with a fuel filler cap that is designed for your vehicle The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used The fuel system may be under pressure If the fuel filler cap is venting vapor or if you hear a hissing sound wait until it stops before completely removing the fuel filler cap Otherwise fuel may spray out and injure you or others If you do not use the proper fuel filler cap excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision which may result in possible personal injury Choosing the right fuel Use only UNLEADED FUEL The use of leaded fuel is prohibited by law and could damage your vehicle Do not use fuel containing methanol It can damage critical fuel system components Your vehicle was not designed to use fuel or fuel additives with metallic compounds including manganese based additives Studies indicate that these additives can cause your vehicle s emission control system t
14. e Do not add extra inhibitors or additives to the coolant These can be harmful and compromise the corrosion protection of the engine coolant For vehicles with overflow coolant systems with a non pressurized cap on the coolant recovery system add coolant to the coolant recovery reservoir when the engine is cool Add the proper mixture of coolant and water to the FULL COLD level For all other vehicles which have a coolant degas system with a pressurized cap or if it is necessary to 192 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications remove the coolant pressure relief cap on the radiator of a vehicle with an overflow system follow these steps to add engine coolant To reduce the risk of personal injury make sure the engine is cool before unscrewing the coolant pressure relief cap The cooling system is under pressure steam and hot liquid can come out forcefully when the cap is loosened slightly 1 Before you begin turn the engine off and let it cool 2 When the engine is cool wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir a translucent plastic bottle Slowly turn cap counterclockwise left until pressure begins to release 3 Step back while the pressure releases 4 When you are sure that all the pressure has been released use the cloth to turn it counterclockwise and remove the cap 5 Fill the coolant reservoir s
15. section while you press and release every two seconds cycle your hand held transmitter until the frequency signal has been accepted by the HomeLink The red indicator light will flash slowly and then rapidly after HomeLink accepts the radio frequency signal e Proceed with step 4 in the Programming section 65 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Operating the HomeLink Wireless Control System To operate simply press and release the appropriate HomeLink button Activation will now occur for the trained product garage door gate operator security system entry J E A M I door lock or home or office lighting etc For convenience the hand held transmitter of the device may also be used at any time In the event that there are still programming difficulties contact HomeLink at www homelink com or 1 800 355 3515 Erasing HomeLink buttons To erase the three programmed buttons individual buttons cannot be erased e Press and hold the two outer HomeLink buttons until the red B L O A 7 indicator light begins to flash after 20 seconds Release both buttons Do not hold for longer that 30 seconds V HomeLink is now in the train or learning mode and can be programmed at any time beginning with step 2 in the Programming section Reprogramming a single HomeLink button
16. 161 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies 4 Make the final connection of the negative cable to an exposed metal part of the stalled vehicle s engine away from the battery and the carburetor fuel injection system Do not use fuel lines engine rocker covers or the intake manifold as grounding points Do not connect the end of the second cable to the negative terminal of the battery to be jumped A spark may cause an explosion of the gases that surround the battery 5 Ensure that the cables are clear of fan blades belts moving parts of both engines or any fuel delivery system parts Jump starting 1 Start the engine of the booster vehicle and run the engine at moderately increased speed 2 Start the engine of the disabled vehicle 3 Once the disabled vehicle has been started run both engines for an additional three minutes before disconnecting the jumper cables 162 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Removing the jumper cables Remove the jumper cables in the reverse order that they were connected 1 Remove the jumper cable from the ground metal surface Note In the illustrations lightning bolts are used to designate the assisting boosting battery 2 Remove the jumper cable on the negative connection of the booster vehicle s battery 163 2004 Grand
17. 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Co Co Soe 5 N O Q N o wk noo oO coy N Ded se oD NE A Cowl Coe CON The fuses are coded as follows Fuse Relay Fuse Amp Passenger Compartment Fuse pS A Pron o 4 o oa Air bags SS a e Instrument cluster warning lamps module Overdrive control switch Lighting Control Module LCM A C clutch Analog cluster Driver s Door Module DDM Premium radio 25A Powertrain Control Module PCM power relay Coil on plugs Radio noise capacitor Passive Anti Theft System PATS 9 5A Transmission range sensor 148 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Location Rating Panel Description 10 10A Rear window defrost Heated ee ee ieee 11 5A Traction control indicator relay eats a 12 15A Multi function switch for ee ee ero 14 10A Anti lock Brake System ABS Instrument Cluster 15 15A Speed control module LCM EATC blower motor relay Door lock switch illumination Heated seat switch Moonroof 16 15A Reversing lamps Shift lock DRL module VAP Steering Electronic day night mirror Overhead console Air suspension Climate control Heated seat m
18. Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight P i Sample Safety Compliance Certification Label Rating is the max mum P eat your vehicle allowable weight of the fully loaded FrontGAWR GVWR Rear GAWR vehicle including all options MFD BY FORD MOTOR CO NUSA equipment passengers and cargo DATE aig CNR BEI i REAR GAWR 3777 LB The GVWR is shown on the 564KG wr axe wma Safety Compliance Certification Faas He FASfTSRISSL wa i 9 AT 30 PSI COLD col Label located on the driver S AHIS VEHICLE COREORMS TOAL L ARPI CABLE FEDERA MOTOR door or door pillar The GVW EHICLE SAFETY STANDARDS IN EFFECT ON THE DATE OF VANATOR sown ABOVE XXXXXXXXXX VIN TREX 0 N we Foo PE XXXXXXXXXX EXT PNT XXXXXX XXXXXX os wo Type avw Bony TRANS T Me T TAPE i 155 REM E must never exceed the GVWR Exceeding the Safety Certification Label axle weight rating limits could result in substandard vehicle handling performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury GCW Gross Combined Weight is the weight of the loaded vehicle GVW plus the weight of the fully loaded trailer 139 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving GCWR Gross Combined Weight Rating is the maximum allowable weig
19. Install a new air filter element Be careful not to crimp the filter element edges between the air filter housing and cover This could cause filter damage and allow unfiltered air to enter the engine if not properly seated 6 Replace the air filter housing cover and secure the clamps 7 Replace the air inlet tube and secure the clamp 210 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Note Failure to use the correct air filter element may result in severe engine damage The customer warranty may be voided for any damage to the engine if the correct air filter element is not used INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING New vehicles are fitted with tires that have a rating on them called Tire Quality Grades The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width For example e Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set Tire Quality Grades apply to new pneumatic tires for use on passenger cars They do not apply to deep tread winter type snow tires space saver or temporary use spare tires tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575 104 c 2 U S Department of Transportation Tire
20. Press to play the tape 18 CD door Insert the disc with the playing side down and printed side up 19 Tape door Insert the tape facing the right AM FM STEREO SINGLE CD RADIO IF EQUIPPED eel pecs 9 _ 1 Balance Press A y to shift sound to the left right speakers 23 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems 2 Fade Press A vy to shift 7 sound to the front rear speakers 3 SCN Scan Press to hear a brief sampling of all listenable stations or A CD tracks Press again to stop 4 CLK To set the hour press and A hold CLK and press SEEK to decrease lt q or increase gt the hours To set the minute press and hold CLK and press TUNE to decrease A or increase gt the minutes 5 EJ eject Press to eject a CD Ga 6 COMP Compression In CD mode press to bring louder and softer levels into more comfortable listening level The compression icon c will appear in the display 7 Shuffle Press to listen to the tracks on the CD in random order Press again to turn off 8 Memory presets To set a station Select frequency band OOOOOE AM FM tune to a station Press and hold a preset button until sound returns This radio is equipped with six station memory preset controls which allow you to set up to six AM stations and 12 FM stations six in FM1 and six in FM2
21. This information is used to contact customers if a tire defect requires a recall 9 M S or M S Mud and Snow or AT All Terrain or AS All Season 10 Tire Ply Composition and Material Used Indicates the number of plies or the number of layers of rubber coated fabric in the tire tread and sidewall Tire manufacturers also must indicate the ply materials in the tire and the sidewall which include steel nylon polyester and others 11 Maximum Load Indicates the maximum load in kilograms and pounds that can be carried by the tire Refer to the tire label or the safety certification label located on the B Pillar or the driver s door for the correct tire pressure for your vehicle 12 Treadwear Traction and Temperature Grades e Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half 114 times as well on the government course as a tire graded 100 e Traction The traction grades from highest to lowest are AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance 215 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e Te
22. the training process Some garage door openers may require this fe W amp procedure to be done a third time to complete the training ED 4 The rolling code equipped device should now recognize the HomeLink signal and activate when the HomeLink button is pressed The remaining two buttons may now be programmed if this has not previously been done Refer to the Train mode in this section 53 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Transmit mode 1 Select the button for the desired channel for example for the garage door you wish to open 2 Press the button CHANNEL X TRANSMIT is displayed 3 The proper signal is transmitted to the device being controlled 4 Release the button Note If more than one button is pressed priority will be given to the lowest numbered channel Erase mode o ome To erase all three HomeLink channel codes 1 Simultaneously press and hold buttons 1 and 3 for 20 seconds 2 CLEARING CHANNELS will be displayed when the channel codes are being erased 3 CHANNELS CLEARED will be displayed when the erase operation is complete 4 Release buttons 1 and 3 54 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus p lt CHO a x channeLsoLeaRED CLEARED Driver Controls HomeLink defau
23. 2 Press and release 1 e 2 within 5 seconds of step 1 81 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security 3 Press and hold 1 e 2 for two seconds All of the vehicle doors will lock and then unlock to confirm erasure Unlocking the doors and releasing the trunk with the keyless entry system To unlock the driver door enter either the factory set code or personal code each digit pressed within 5 seconds of prior digit The interior lamps will illuminate e To unlock all doors enter the factory set code or personal code driver door unlocks and press 3 e 4 within five seconds e To release the trunk enter the factory set code or personal code driver door unlocks and press 5 e 6 within five seconds After the factory set code or personal code has been entered you can unlock all doors press 3 e 4 and release the trunk press 5 e 6 as long as the controls are pressed within 5 seconds of each other Locking doors with the keyless entry system It is not necessary to enter the factory set code prior to locking all doors To lock the doors press 7 e 8 and press 9 e 0 at the same time SECURILOCK PASSIVE ANTI THEFT SYSTEM SecuriLock passive anti theft system is an engine immobilization system This system is designed to prevent the engine from being started unless a coded key programmed to your vehicle is used The SecuriLock passive anti theft system is not compatible w
24. 20 A n a Speedometer Indicates the current vehicle speed og 0 7 SS 100 80 e Standard instrument cluster olololololojo ol MPH km h P RND21 15 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster e Optional instrument cluster uama Engine coolant temperature gauge e Standard instrument cluster e Optional instrument cluster aE Indicates engine coolant H temperature At normal operating temperature the needle will be in i the normal range between H and g C If it enters the red section the R mD engine is overheating Stop the M vehicle as soon as safely possible switch off the engine and let the C engine cool refer to What you should know about fail safe cooling in the Maintenance and specifications chapter Never remove the coolant reservoir cap while the engine is running or hot 16 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster Odometer Registers the total kilometers miles of the vehicle e Standard instrument cluster e Optional instrument cluster nmmmmnr Mm Refer to Electronic Message Center OLD OLOO Ltkm in the Driver Controls chapter on how to switch the display from km h Metric to English r aE Trip odometer Registers the kilometers miles of individual jou
25. Most new forward facing child safety seats include a tether strap which goes over the back of the seat and hooks to an anchoring point Tether straps are available as an accessory for many older safety seats Contact the manufacturer of your child seat for information about ordering a tether strap The rear seats of your vehicle are equipped with built in tether strap anchors located behind the seats as described below The tether anchors in your vehicle are located under a cover marked with the tether anchor symbol shown with title The tether strap anchors in your vehicle are in the following positions shown from top view 8 4 Attach the tether strap only to the appropriate tether anchor as shown The tether strap may not work properly if attached somewhere other than the correct tether anchor 1 Position the child safety seat on the seat cushion 118 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints 2 Route the child safety seat tether strap over the back of the seat For vehicles with adjustable head restraints route the tether strap under the head restraint and between the head restraint posts otherwise route the tether strap over the top of the seatback 3 Locate the correct anchor for the selected seating position N 4 Open the tether anchor cover aN 5 Clip the tether strap to the anchor as shown If the tether st
26. Motorcraft Deluxe Leather and Vinyl Cleaner not available in Canada ZC 11 A Motorcraft Bug and Tar Remover ZC 42 Motorcraft Extra Strength Upholstery Cleaner not available in Canada ZC 41 Motorcraft Custom Bright Metal Cleaner ZC 15 Motorcraft Wheel and Tire Cleaner ZC 37 A Motorcraft Dash and Vinyl Cleaner ZC 38 A Motorcraft Car Care Kit ZC 26 Ford Premium Car Wash Concentrate F2SZ 19523 WC Motorcraft Carlite Glass Cleaner Canada only CXC 100 Motorcraft Spot and Stain Remover ZC 14 Motorcraft Detail Wash ZC 3 A Motorcraft Tire Clean and Shine ZC 28 Motorcraft Triple Clean ZC 13 Motorcraft Ultra Clear Spray Glass Cleaner not available in Canada ZC 23 Motorcraft Engine Shampoo and Degreaser ZC 20 180 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications SERVICE RECOMMENDATIONS To help you service your vehicle e We highlight do it yourself items in the engine compartment for easy location e We provide a scheduled maintenance guide which makes tracking routine service easy If your vehicle requires professional service your dealership can provide the necessary parts and service Check your Warranty Guide Owner Information Guide to find out which parts and services are covered Use only recommended fuels lubricants fluids and service parts conforming to specifications Motorcraft parts are designed and built to pro
27. Motorcraft or Ford authorized parts are used for maintenance replacements or for service of components affecting emission control such non Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability 204 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Do not park idle or drive your vehicle in dry grass or other dry ground cover The emission system heats up the engine compartment and exhaust system which can start a fire Illumination of the Check Engine light charging system warning light or the temperature warning light fluid leaks strange odors smoke or loss of engine power could indicate that the emission control system is not working properly Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment Do not make any unauthorized changes to your vehicle or engine By law vehicle owners and anyone who manufactures repairs services sells leases trades vehicles or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working Information about your vehicle s emission system is on the Vehicle Emission Control Information Decal located on or near the engine This decal identifies engine displacement and gives some tune up specifications Please consult your Warranty Guide for complete emission warranty in
28. Optional instrument cluster Iluminates when the overdrive function of the transmission has been turned OFF using the transmission control switch TCS refer to the Driving chapter If the light flashes steadily have the system serviced immediately Turn signal Iluminates when the left or right turn signal or the hazard lights are turned on If the Instrument Cluster ON DOOR OVERDRIVE OFF AJAR cow UP CT Cm indicators stay on or flash faster check for a burned out bulb High beams I lluminates when the high beam headlamps are turned on 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus WASHER MILES FLUID A L _ GAL TRUNK AJAR LTR 100 km 0 D OFF CHECK AIRSUSPENSION DOOR AJAR cw IOLI im WASHER MILES FLUID _ ti GAL TRUNK AJAR LTR 100 km 13 Instrument Cluster MESSAGE CENTER INDICATOR LIGHTS IF EQUIPPED Speed control This light comes on when either the SET ACCEL or RESUME controls are pressed It SPEED CONTROL turns off when the speed control OFF control is pressed the brake is applied or the ignition is turned to the OFF position Door ajar Illuminates when one of the doors is not completely shut and the ignition is turned to ON With the ignition ON this light will flash six times if a door is open With the ignition in RUN position a tone will sound for one second if a door is open Low washer fluid Momentarily illuminates when the ignitio
29. To program a device to HomeLink using a HomeLink button previously trained follow these steps 1 Press and hold the desired HomeLink button Do NOT release the button 2 The red indicator light will begin to flash after 20 seconds Without releasing the HomeLink button follow step 2 in the Programming section For questions or comments contact HomeLink at www homelink com or 1 800 355 3515 66 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls ELECTRONIC MESSAGE CENTER IF EQUIPPED The electronic message center only CHECK AIR SUSPENSION DOOR works when the ignition is in the OVERDRIVE OFF AJAR ON position LOW kin MILES The message center allows you to FLUID L E SGAL e see problems p door ed TRUNK AJAR LTR 100 km air suspension trunk ajar washer DISTANCE ji aye FUEL fluid low TO EMPTY ECONOMY j f TRIP TRIP AVG e see how many kilometers miles RI id aoe you can drive before running out of fuel e see when overdrive has been deactivated monitor the average fuel economy check the distance traveled during a trip on either Trip A or Trip B e monitor the average speed Selectable features Reset Press this control to reset the selected message center function to zero The only functions which can be reset are e AVG ECON e TRIP A or TRIP B e AVG SPEED E M Press this control to switch the electronic instrument
30. and hold the tab on the blade and slide the blade on to the wiper y arm pin Then release the tab 4 Replace wiper blades every 6 months for optimum performance TILT STEERING WHEEL To adjust the steering wheel 1 Pull and hold the steering wheel release control toward you 2 Move the steering wheel up or down until you find the desired location 3 Release the steering wheel release control This will lock the steering wheel in position fp Never adjust the steering wheel when the vehicle is moving ILLUMINATED VISOR MIRROR IF EQUIPPED Lift the mirror cover to turn on the visor mirror lamps 47 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls OVERHEAD CONSOLE WITHOUT MOON ROOF IF EQUIPPED The appearance of your vehicle s overhead console will vary according to your option package Some of the features in the overhead console include a compass and HomeLink To program the Homelink refer to Homelink Wireless Control System it this chapter Electronic compass display if equipped Compass The compass display is contained in the overhead console The vehicle heading is displayed as one of N NE E SE S SW W and NW The compass reading may be affected when you drive near large buildings bridges power lines and powerful broadcast antenna Magnetic or metallic objects placed in or on the vehicle may also affect compass accuracy Adjustments may ne
31. and places in an informal environment These impartial arbitrators review the positions of the 171 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance parties make decisions and when appropriate render awards to resolve disputes CAMVAP decisions are fast fair and final the arbitrator s award is binding both to you and Ford of Canada CAMVAP services are available in all territories and provinces For more information without charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a foreign country contact the appropriate foreign embassy or consulate These officials can inform you of local vehicle registration regulations and where to find unleaded fuel If you cannot find unleaded fuel or can only get fuel with an anti knock index lower than is recommended for your vehicle contact a district or owner relations customer relationship office The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage Ford Motor Company Ford of Canada is not responsible for any damage caused by use of improper fuel In the United States using leaded fuel may also result in difficulty importing your vehicle back into the U S If your vehicle must be serviced whil
32. and speed rating The definitions of these items are listed below Note that the tire size load index and speed rating for your vehicle may be different than this example 1 P Indicates a tire designated by the Tire and Rim Association T amp RA that may be used for service on cars SUVs minivans and light trucks Note If your tire size does not begin with a letter this may mean it is designated by either ETRTO European Tire and Rim Technical Organization or JATMA Japan Tire Manufacturing Association 213 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications 2 215 Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge In general the larger the number the wider the tire 3 65 Indicates the aspect ratio which gives the tire s ratio of height to width 4 R Indicates a radial type tire 5 15 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter 6 95 Indicates the tire s load index It is an index that relates to how much weight a tire can carry You may find this information in your owner s guide If not contact a local tire dealer Note You may not find this information on all tires because it is not required by federal law 7 H Indicates the tire s speed rating The speed rating denotes the speed
33. at the front outboard seating positions are designed to tighten the safety belts firmly against the occupant s body during a frontal or near frontal collision This maximizes the effectiveness of the safety belts and helps properly position the occupant relative to the air bag to improve protection The safety belt pretensioners can be either activated alone or if the collision is of sufficient severity together with the air bags Front safety belt energy management retractors The front outboard safety belt energy management retractors allow webbing to be pulled out of the retractor in a gradual and controlled manner in response to the occupant s forward momentum This helps reduce the risk of force related injuries to the occupant s chest by limiting the load on the occupant Refer to Energy management feature section in this chapter Determining if the Personal Safety System is operational The Personal Safety System uses a warning light in the instrument cluster or a back up tone to indicate the condition of the system Refer to the Warning light section in the Instrument cluster chapter Routine maintenance of the Personal Safety System is not required The Restraints control module RCM monitors its own internal circuits and the circuits for the air bag supplemental restraints crash sensor s 92 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints safety belt pretension
34. at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure The tires on your vehicle may operate at different conditions for load and inflation pressure These speed ratings may need to be adjusted for the difference in conditions The ratings range from 99 mph 159 km h to 186 mph 299 km h These ratings are listed in the following chart Note You may not find this information on all tires because it is not required by federal law P86 mph 299 awh lt 214 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Speed rating mph km h Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 299 km h tire manufacturers always use the letters ZR 8 U S DOT Tire Identification Number TIN This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters are the plant code where it was manufactured the next two are the tire size code and the last four numbers represent the week and year the tire was built For example the numbers 317 mean the 31st week of 1997 After 2000 the numbers go to four digits For example 2501 means the 25th week of 2001 The numbers in between are identification codes used for traceability
35. carrying capacities than the originals because they may lower the vehicle s GVWR and GAWR limitations Replacement tires with a higher limit than the originals do not increase the GVWR and GAWR limitations Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and or personal injury TRAILER TOWING Your vehicle is classified as a light duty towing vehicle Do not tow a trailer until your vehicle has been driven at least 2 000 miles 3 200 km Towing a trailer places an additional load on your vehicle s engine transmission brakes tires and suspension Inspect these components carefully after towing 140 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving Your loaded trailer should weigh no more than 2 000 lbs 907 kg Do not exceed the GVWR specified on the certification label Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage transmission damage structural damage loss of vehicle control vehicle rollover and personal injury The GCW of your vehicle and trailer should not exceed 6 000 Ibs 2 993 kg Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle See your dealer or a reliable trailer dealer if you require assistance Hitches Do not use hitches that clamp onto the vehicle bumper Use a lo
36. entry system 0000 80 AULOLO GK osiad die enaA 79 keypad re 80 programming entry code 80 KEYS meane efeacnaseeentets 72 82 84 positions of the ignition 123 L Lamps autolamp system ccccceeees 36 bulb replacement specifications chart 40 daytime running light 0 36 NEA AMPS sessccsveiveceeversaveetessedaces 36 headlamps flash to pass 37 instrument panel dimming 37 interior lamps cccee 40 41 replacing bulbs 40 41 438 45 Lane change indicator see Turn signal 39 Lights warning and indicator 10 anti lock brakes ABS 129 Limited slip axle see Traction Loc cce 137 Load MUTS roereier 138 Locks AULOLOCK s lt cssseseciiorvccssidecssesvesacennss 79 CIA DLOGE xsccs 0 sec rceiesocdiaesceaeeaest 73 AOON seere ceca aves 72 Lubricant specifications 226 228 Lumbar support seats 88 M Message center sciusrieirers 67 238 reset button oo eee eeeeeeeees 67 Select DUTTON oe ecceeseeeeeee 68 MITrOTS o eeeeceeceseeceeeeseeseeenseeeeeees 47 automatic dimming rearview MUTTON as scccsdeasesigisvanetncetiesiecdieaceed 58 TOLD AWAY ciernie 58 Heated Sirpan A 57 side view mirrors power 57 MOON POOL siccssecivesteteasnaciacisencieeds 62 Motorcraft parts os 201 224 O Octane rating 0 eee 200 Oil see Engine oil 0 0 184 P Panic alarm feature remote entry system
37. event they become locked inside the luggage compartment Adults are advised to familiarize themselves with the operation and location of the release handle To open the luggage compartment door lid from within the luggage compartment pull the illuminated T shaped handle and push up on the trunk lid The handle is composed of a material that will glow for hours in darkness following brief exposure to ambient light The T shaped handle will be located either on the luggage compartment door lid or inside the luggage compartment near the tail lamps 73 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security Keep vehicle doors and luggage compartment locked and keep keys and remote transmitters out of a child s reach Unsupervised children could lock themselves in the trunk and risk injury Children should be taught not to play in vehicles On hot days the temperature in the trunk or vehicle interior can rise very quickly Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries including brain damage Small children are particularly at risk REMOTE ENTRY SYSTEM IF EQUIPPED This device complies with part 15 of the FCC rules and with RS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This devi
38. exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time open the windows at least one inch 2 5 cm or adjust the heating or air conditioning to bring in fresh air BRAKES Your service brakes are self adjusting Refer to the scheduled maintenance guide for scheduled maintenance Occasional brake noise is normal and often does not indicate a performance concern with the vehicle s brake system In normal operation automotive brake systems may emit occasional or intermittent squeal or groan noises when the brakes are applied Such noises are usually heard during the first few brake applications in the morning however they may be heard at any time while braking and can be aggravated by environmental conditions such as cold heat moisture road dust salt or mud If a metal to metal continuous grinding or continuous squeal sound is present while braking the brake linings may be worn out and should be inspected by a qualified service technician Refer to Brake system warning light in the Instrument Cluster O chapter for information on the brake BRAKE system warning light 127 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving f If you are driving down a long or steep hill shift to a lower gea
39. fl TRIP J ANG A B SPEED Optional instrument cluster Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs A warning light may illuminate when a problem exists with one of your vehicle s functions Many lights will illuminate when you start your vehicle to make sure the bulb works If any light remains on after starting the vehicle have the respective system inspected immediately Check engine The Check engine indicator light illuminates when the CHECK ignition is first turned to the ON ENGINE position to check the bulb Solid illumination after the engine is started indicates the On Board Diagnostics System OBD II has detected a malfunction Refer to On board diagnostics OBD II in the Maintenance and Specifications chapter If the light is blinking engine 10 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster misfire is occurring which could damage your catalytic converter Drive in a moderate fashion avoid heavy acceleration and deceleration and have your vehicle serviced immediately Under engine misfire conditions excessive exhaust temperatures could damage the catalytic converter the fuel system interior floor coverings or other vehicle components possibly causing a fire Check fuel cap Illuminates when CHECK the fuel cap may not be properly FUEL installed Continued driving with this l
40. fmt USA English fus Customer Assistance GETTING THE SERVICES YOU NEED At home You must take your Lincoln or Mercury vehicle to an authorized Lincoln Mercury dealer for warranty repairs While any Ford Lincoln or Mercury dealership handling your vehicle line will provide warranty service we recommend you return to your selling dealer who wants to ensure your continued satisfaction Please note that certain warranty repairs require special training and or equipment so not all dealers are authorized to perform all warranty repairs This means that depending on the warranty repair needed you may have to take your vehicle to another dealer A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership Repairs will be made using Ford or a parts or remanufactured or other parts that are authorized by ord If you have questions or concerns or are unsatisfied with the service you are receiving follow these steps 1 Contact your Sales Representative or Service Advisor at your selling servicing dealership 2 If your inquiry or concern remains unresolved contact the Sales Manager Service Manager or Customer Relations Manager 3 If you require assistance or clarification on Ford Motor Company policies or procedures please contact the Ford Customer Relationship Center at the number below Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs ser
41. ford com au Additional owner information is given in separate publications This Owner s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle Furthermore due to printing cycles it may describe options before they are generally available Remember to pass on the Owner s Guide when reselling the vehicle It is an integral part of the vehicle Fuel pump shut off switch In the event of an accident the safety switch will automatically cut off the fuel supply to the engine The switch can also be activated through sudden vibration e g collision when parking To reset the switch refer to the Fuel pump shut off switch in the Roadside Emergencies chapter 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Introduction SAFETY AND ENVIRONMENT PROTECTION A Warning symbols in this guide How can you reduce the risk of personal injury and prevent possible damage to others your vehicle and its equipment In this guide answers to such questions are contained in comments highlighted by the warning triangle symbol These comments should be read and observed A Warning symbols on your vehicle When you see this symbol it is imperative that you consult the relevant section of this guide before L i touching or attempting adjustment of any kind Protecting the environment We must all play our part in protecting the envi
42. grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Note Some spare tires require higher inflation pressure than the other tires Check the tire label on the B pillar or the driver s door for the recommended spare tire pressure 6 Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak 7 Check the sidewalls to make sure there are no gouges cuts or bulges Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or damage to your tires If your vehicle seems to pull to one side when your re driving the wheels may be out of alignment Have a qualified technician at a Ford or Lincoln Mercury dealer check the wheel alignment periodically Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by a qualified technician at a Ford or Lincoln Mercury dealer Front wheel drive FWD vehicles and those with an independent rear suspension require alignment of all four wheels The tires should also be balanced periodically An unbalanced tire and wheel assembly may result in irregular tire wear Tire rotation Rotating your tires at the recommended interval as indicated in the Scheduled Maintenance Guide that comes with your vehicle will help your tires wear more evenly providing bet
43. if e they have been turned on with the dimmer control or e any door is open The battery saver will shut off the interior lamps 30 minutes after the last door is closed or after 10 minutes if the door is left open Autolock if equipped This feature automatically locks all vehicle doors when e all doors are closed e the ignition is in the ON position e the brake pedal is depressed e you shift into any gear Relock The autolock feature repeats when e ignition is in RUN e a door is opened and closed e the transmission is placed in reverse R or any drive gear and then e the brake pedal is depressed and then released Deactivating activating the autolock feature Before following the procedure make sure that the ignition is OFF and all vehicle doors are closed Automatic door locks can also be turned on off through the following procedure You must complete steps 1 7 within 30 seconds or the procedure will have to be repeated If the procedure needs to be repeated you must wait 30 seconds 1 Turn the ignition key to ON 2 Press the power door unlock control on the door panel three times 3 Turn the ignition key from ON to OFF 4 Press the power door unlock control three times 5 Turn the ignition back to ON 79 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security 6 The door locks will lock unlock to confirm programming mode is entered active 7 With th
44. may be equipped with the optional Traction Control system This system helps you maintain the stability and steerability of your vehicle It is especially useful on slippery and or hilly road surfaces The system operates by detecting and controlling wheel spin The system borrows many of the electronic and mechanical elements already present in the anti lock braking system ABS Wheel speed sensors allow excess rear wheel spin to be detected by the Traction Control portion of the ABS computer Any excessive wheel spin is controlled by automatically applying and releasing the rear brakes in conjunction with engine torque reductions Engine torque reduction is realized via the fully electronic spark and fuel injection systems This process is very sensitive to driving conditions and very fast acting The rear wheels search for optimum traction several times a second and adjustments are made accordingly 130 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving Aggressive driving in any road conditions can cause you to lose control of your vehicle increasing the risk of severe personal injury or property damage The occurrence of an Traction Control event is an indication that at least some of the tires have exceeded their ability to grip the road this may lead to an increased risk of loss of vehicle control vehicle rollover personal injury and death If you experience a severe road event SLOW DO
45. mirrors in place Heated outside mirrors 0 if equipped Both mirrors are heated automatically to remove ice mist and fog when the rear window defrost is activated Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place These actions could cause damage to the glass and mirrors 57 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Fold away mirrors Pull the side mirrors in carefully when driving through a narrow space like an automatic car wash a Automatic dimming inside rear view mirror if equipped Your vehicle is equipped with an inside rear view mirror with an auto dimming function The electronic day night mirror will change from the normal state to the gt non glare state when bright lights glare reach the mirror When the mirror detects bright light from behind the vehicle it will automatically adjust darken to minimize glare The mirror will automatically return to the normal state whenever the vehicle is placed in R Reverse when the mirror is on to ensure a bright clear view when backing up Do not block the sensor on the backside of the inside rear view mirror since this may impair proper mirror performance Press the control to turn the mirror OFF or AUTO POWER ADJUSTABLE FOOT PEDALS IF EQUIPPED The accelerator and brake pedal should only be adjusted when the veh
46. not pressed the compass will exit calibration mode after three minutes of no activity and the original calibration data will be restored Note If power is interrupted during the calibration process the compass resets to the original calibration data from before the calibration process started 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus 51 Driver Controls HomeLink mode Train mode Note Do not train the HomeLink with the vehicle parked in the garage To train a HomeLink button to control a Gag device 1 Select the HomeLink button to aan a 2 Press and continuously hold the train button for 20 seconds CHANNEL X S TRANSMIT will be displayed X will ce g be 1 2 or 3 during this time Note If more than one button is eo 4 pressed priority will be given to the lowest numbered channel 3 After 20 seconds the display will read CHANNEL X TRAINING to e9 bog CRE indicate training has started Continue to hold the button Note If the channel being trained fj i has not been previously trained the CHO amp channel will immediately enter the training mode no 20 second delay eat 4 Point the original garage door opener transmitter at the overhead console Hold down the original transmitter s button so the overhead console can learn the transmitter s frequency and data stream 5 Training will be complete in 100 s
47. on hilly terrain e Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal e Close windows for high speed driving EPA window sticker Every new vehicle should have the EPA window sticker Contact your dealer if the window sticker is not supplied with your vehicle The EPA window sticker should be your guide for the fuel economy comparisons with other vehicles It is important to note the box in the lower left corner of the window sticker These numbers represent the Range of L 100 km MPG expected on the vehicle under optimum conditions Your fuel economy may vary depending upon the method of operation and conditions EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards To make sure that the catalytic converter and other emission control components continue to work properly e Use only the specified fuel listed e Avoid running out of fuel e Do not turn off the ignition while your vehicle is moving especially at high speeds e Have the items listed in your Scheduled Maintenance Guide performed according to the specified schedule The scheduled maintenance items listed in the Scheduled Maintenance Guide are essential to the life and performance of your vehicle and to its emissions system If other than Ford
48. only to the anchors shown If you install a child seat with rigid LATCH attachments do not tighten the tether strap enough to lift the child seat off the vehicle seat cushion when the child is seated in it Keep the tether strap just snug without lifting the front of the child seat Keeping the child seat just touching the vehicle seat gives the best protection in a severe crash Each time you use the safety seat check that the seat is properly attached to the lower anchors and tether anchor Try to tilt the child seat from side to side Also try to tug the seat forward Check to see if the anchors hold the seat in place If the safety seat is not anchored properly the risk of a child being injured in a crash greatly increases 122 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving STARTING Positions of the ignition 1 ACCESSORY allows the electrical accessories such as the radio to G 4 operate while the engine is not 4 running As 2 LOCK locks automatic transmission gearshift lever and allows key removal 7 3 OFF shuts off the engine and all accessories without locking the steering wheel This position also allows the automatic transmission shift lever to be moved from the P Park position without the brake pedal being depressed When the key is in the ignition and in the OFF position the automatic transmission shift lever can be moved from the P Park position without
49. paper adhesive labels should not be inserted into the CD player The label may peel and cause the CD to become jammed It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels Ball point pens may damage CDs Please contact your dealer for further information AUDIO SYSTEM WARRANTY AND SERVICE Refer to the Warranty Guide for audio system warranty information If service is necessary see your dealer or qualified technician 31 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Climate Controls MANUAL HEATING AND AIR CONDITIONING SYSTEM IF EQUIPPED 1 Fan speed adjustment Controls the volume of air circulated in the vehicle ea VENT a FLOOR 2 Temperature selection E Controls the temperature of the H airflow in the vehicle 3 Air flow selections Controls the direction of the airflow in the vehicle See the following for a brief description on each control MAX A C Uses recirculated air to cool the vehicle Air flows from the instrument panel vents only This mode will help prevent unpleasant odors from entering the vehicle NORM A C Uses outside air to cool the vehicle Air flows from the instrument panel vents only VENT Distributes outside air through the instrument panel vents OFF Outside air is shut out and the fan will not operate FLOOR Distributes outside air through the floor vents MIX Distributes outside air th
50. portable email devices in vehicle communications systems telematics devices and portable two way radios A driver s first responsibility is the safe operation of the vehicle The most important thing you can do to prevent a crash is to avoid distractions and pay attention to the road Wait until it is safe to operate Mobile Communications Equipment CENTER CONSOLE IF EQUIPPED Your vehicle may be equipped with a variety of console features These include e Utility compartment e Power point inside storage bin e Cupholders e Air vents to the rear seating positions heat only Use only soft cups in the cupholder Hard objects can injure you in a collision POSITIVE RETENTION FLOOR MAT Position the driver floor mat so that A the eyelet is over the pointed end of the retention post and rotate P forward to lock in Make sure that the mat does not interfere with the l operation of the accelerator or the brake pedal To remove the floor mat reverse the installation procedure 71 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security KEYS The vehicle is equipped with a master black key and valet gray key lock system The master key will access doors trunk glove box ignition and remote trunk release The valet key will access doors and ignition only Before using this key lock the trunk remote control to disable the Trunk remote control on the drivers door then lock
51. position the buckle closest to the direction the tongue is coming from Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle 114 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints e Keep the buckle release button pointing up and away from the safety seat with the tongue between the child seat and the release button to prevent accidental unbuckling Place seat back in upright position e Put the safety belt in the automatic locking mode Refer to Automatic locking mode passenger side front and outboard rear seating positions Gf equipped section in this chapter e LATCH lower anchors are recommended for use by children up to 22 kg 48 pounds in a child restraint Top tether anchors can be used for children up to 27 kg 60 pounds in a child restraint and to provide upper torso restraint for children up to 36 kg 80 pounds using an upper torso harness and a belt positioning booster Ford recommends the use of a child safety seat having a top tether strap Install the child safety seat in a seating position with LATCH and tether anchors For more information on top tether straps and anchors refer to Attaching safety seats with tether straps in this chapter For more information of LATCH anchors refer to Attaching safety seats with LATCH Lower Anchors and Tethers for Children at
52. recommended octane rating Aftermarket products could cause damage to the fuel system Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty Many of the world s automakers approved the World wide Fuel Charter that recommends gasoline specifications to provide improved performance and emission control system protection for your vehicle Gasolines that meet the World wide Fuel Charter should be used when available Ask your fuel supplier about gasolines that meet the World wide Fuel Charter Cleaner air Ford endorses the use of reformulated cleaner burning gasolines to improve air quality Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components If you have run out of fuel e You may need to cycle the ignition from OFF to ON several times after refueling to allow the fuel system to pump the fuel from the tank to the engine 200 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e Your Check Engine indicator may come on For more information on the Check Engine indicator refer to the Instrument Cluster chapter Fuel Filter For fuel filter replacement see your dealer or a qualified service technician Refer to the scheduled maintenance guide for the appropriate intervals for changing the fuel filter Replace the fuel filter wi
53. regulate the use of mobile communications systems such as two way radios telephones and theft alarms that are equipped with radio transmitters Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician e Mobile communications systems may harm the operation of your vehicle particularly if they are not properly designed for automotive use 234 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus A ABS see Brakes 0 cccees 128 Air bag supplemental restraint system 104 108 and child safety seats 106 description c eee 104 108 disposal s secscdisecsvesdsacdisvensssaise 111 driver air bag ou 106 109 indicator light 0 108 110 OPETAN sirsiran 106 109 passenger air bag 106 109 Side Air Dag ceeecceeeseeeees 108 Air cleaner filter 0 0 0 0 210 224 Air conditioning c eee 33 Air SUSPENSION cccceeeeeeeeeees 132 GESCTIPTION ou ceeeeecceeeseeeees 132 Antifreeze see Engine coolant 0 190 Anti lock brake system see Brakes ccccceessscceeseees 128 Audio system see Radio ccceeeees 20 23 26 Automatic transmission driving an automatic OVEROTIVE sessie ee 134 fluid adding seccsererseeiekr 207 fluid checking 0 0 207 fluid refill capacities 225 fluid spe
54. seriously injured or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly 93 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints In a rollover crash an unbelted person is significantly more likely to die than a person wearing a safety belt Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair 1 Use the shoulder belt on the outside shoulder only Never wear the shoulder belt under the arm 2 Never swing the safety belt around your neck over the inside shoulder 3 Never use a single belt for more than one person Always transport children 12 years old and under in the back seat and always properly use appropriate child restraints Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather they could burn a small child Check seat covers and buckles before you place a child anywhere near them Combination lap and shoulder belts 1 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming a from until you hear a snap and feel AW it latch Make sure the tongue is securely fastened in the buckle NO DA 94 2004 Grand Marquis grn Owners Guide pos
55. service facility Driving the vehicle without repairing the engine problem increases the chance of engine damage Take your vehicle to a service facility as soon as possible WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS fh Important safety precautions Do not overfill the fuel tank The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire The fuel system may be under pressure If the fuel filler cap is venting vapor or if you hear a hissing sound wait until it stops before completely removing the fuel filler cap Otherwise fuel may spray out and injure you or others 196 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications If you do not use the proper fuel filler cap excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision which may result in possible personal injury Automotive fuels can cause serious injury or death if misused or mishandled A Gasoline may contain benzene which is a cancer causing agent Observe the following guidelines when handling automotive fuel e Extinguish all smoking materials and any open flames before fueling your vehicle e Always turn off the vehicle before fueling e Automotive fuels can be harmful or fatal if swallowed Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury If fuel is swallowed c
56. small children generally children who are four years old or younger and who weigh 18 kg 40 lbs or less ride in your vehicle you must put them in safety seats made especially for children Many states require that children use approved booster seats until they are eight years old Check your local and state or provincial laws for specific requirements regarding the safety of children in your vehicle When possible always place children under age 12 in the rear seat of your vehicle Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position Never let a passenger hold a child on his or her lap while the vehicle is moving The passenger cannot protect the child from injury in a collision Always follow the instructions and warnings that come with any infant or child restraint you might use Children and safety belts If the child is the proper size restrain the child in a safety seat Children who are too large for child safety seats as specified by your child safety seat manufacturer should always wear safety belts 111 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Follow all the important safety restraint and air bag precautions that apply to adult passengers in your vehicle If the shoulder belt portion of a combination lap and shoulder belt can be positioned so it does not cross or rest
57. the brake pedal depressed To avoid unwanted vehicle movement always set the parking brake 4 ON all electrical circuits operational Warning lights illuminated Key position when driving 5 START cranks the engine Release the key as soon as the engine starts Preparing to start your vehicle Engine starting is controlled by the powertrain control system This system meets all Canadian Interference Causing Equipment standard requirements regulating the impulse electrical field strength of radio noise When starting a fuel injected engine avoid pressing the accelerator before or during starting Only use the accelerator when you have difficulty starting the engine For more information on starting the vehicle refer to Starting the engine in this chapter Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system creating the risk of fire or other damage 123 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving Do not park idle or drive your vehicle in dry grass or other dry ground cover The emission system heats up the engine compartment and exhaust system which can start a fire Do not start your vehicle in a closed garage or in other enclosed areas Exhaust fumes can be toxic Always open the garage door before you start the engine See Guarding against exhaust fumes in this chapter for more instructions If you smell exhaust fumes insi
58. the end of your hand held transmitter 2 8 cm 1 3 inches away from the HomeLink button you wish to program located on your overhead console while keeping the red light in view 3 Simultaneously press and hold both the HomeLink and hand held transmitter button Do not release the buttons until step 4 has been completed m w m An Some entry gates and garage door openers may require you to replace step 3 with procedures noted in the Gate Operator and Canadian Programming section for Canadian residents 4 The red light will flash slowly and then rapidly Release both buttons when the red light flashes rapidly The rapid flashing light indicates acceptance of the hand held transmitters radio frequency signals 5 Press and hold the just trained HomeLink button and observe the red light If the light is a constant red programming is complete and your device should activate when the HomeLink button is pressed and released Note To program the remaining two HomeLink buttons begin with step 2 in the Programming section do not repeat step 1 Note If the red light blinks rapidly for two seconds and then turns to a continuous red proceed with steps 6 through 8 to complete programming of a rolling code equipped device 6 At the garage door opener receiver motor head unit in the garage locate the learn or smart button usually near where the hanging antenna wire is attach
59. the engine coolant temperature gauge indicator will be near the center of the normal area between H and C 206 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications 2 While the engine idles turn the steering wheel left and right several times 3 Turn the engine off 4 Check the fluid level in the reservoir It should be between the MIN and MAX lines Do not add fluid if the level is in this range 5 If the fluid is low add fluid in small amounts continuously checking the level until it reaches the range between the MIN and MAX lines Be sure to put the cap back on the reservoir BRAKE FLUID RESERVOIR The fluid level will drop slowly as the brakes wear and will rise when the brake components are replaced Fluid levels below the MAX line that do not trigger the brake system warning lamp are within the normal operating range there is no need to add fluid If the fluid levels are outside of the normal operating range the performance of your brake system could be compromised seek service from your dealer immediately TRANSMISSION FLUID Checking automatic transmission fluid if equipped Refer to your Scheduled Maintenance Guide for scheduled intervals for fluid checks and changes Your transmission does not consume fluid However the fluid level should be checked if the transmission is not working properly i e if the transmission slips or shifts s
60. the glove compartment with your master key POWER DOOR LOCKS Press control to unlock all vehicle doors Press control to lock all vehicle doors O A Smart locks if equipped With the key in any ignition position and either the driver s or passenger s door open the doors cannot be locked using the power door lock switches The vehicle may still be locked with the key in the ignition and performing one of the following actions e Pressing the manual lock button on the door e Operating the remote entry transmitter Gf equipped e Operating the keyless entry keypad if equipped e Operating the driver s door with a key 72 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security Childproof door locks When these locks are set the rear doors cannot be opened from the inside The rear doors can be AD opened from the outside when the doors are unlocked The childproof locks are located on rear edge of each rear door and must be set separately for each J R door Setting the lock for one door will not automatically set the lock A N for both doors Move lock control up to engage the X childproof lock Move control down to disengage childproof locks INTERIOR LUGGAGE COMPARTMENT RELEASE Your vehicle is equipped with a mechanical interior luggage compartment release handle that provides a means of escape for children and adults in the
61. tire size and other important information located on the B Pillar or the driver s door TIRE CARE Improper or inadequate vehicle maintenance can also cause tires to wear abnormally Here are some of the important maintenance items Tire inflation pressure Use a tire gauge to check the tire inflation pressure including the spare at least monthly and before long trips You are strongly urged to buy a reliable tire pressure gauge as automatic service station gauges may be inaccurate Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge 217 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Use the recommended cold inflation pressure for optimum tire performance and wear Under inflation or over inflation may cause uneven treadwear patterns Under inflation is the most common cause of tire failures and may result in severe tire cracking tread separation or blowout with unexpected loss of vehicle control and increased risk of injury Under inflation increases sidewall flexing and rolling resistance resulting in heat buildup and internal damage to the tire It also may result in unnecessary tire stress irregular wear loss of vehicle control and accidents A tire can lose up to half of its air pressure and not appear to be flat When weather temperature changes occur tire inflation pressures also change A 10
62. tread on all your tires periodically Advanced and unusual tire wear can reduce the ability of tread to grip the road in adverse wet snowy etc conditions Visually check your tires for uneven wear looking for high and low areas or unusually smooth areas Also check for signs of tire damage When the tread is worn down to 1 16th of an inch 2 mm tires must be replaced to prevent your vehicle from skidding and hydroplaning Built in treadwear indicators or o1 ad wear bars which look like narrow K strips of smooth rubber across the tread will appear on the tire when the tread is worn down to 1 16th of an inch 2 mm When you see these wear bars the tire is worn out and should be replaced Inspect your tires frequently for any of the following conditions and replace them if one or more of the following conditions exist e Fabric showing through the tire rubber e Bulges in the tread or sidewalls e Cracks or cuts on the sidewalls e Cracks in the tread groove e Impact damage resulting from use e Separation in the tread e Separation in the sidewall 221 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e Severe abrasion on the sidewall If your vehicle has a leak in the exhaust system a road tire or the spare tire may be exposed to hot exhaust temperatures requiring the tire to be replaced Tire Replacement Requirements Your vehicle is equipp
63. upright as possible this can improve comfort I was in a hurry Prime time for an accident BeltMinder reminds us to take a few seconds to buckle up Safety belts don t work Safety belts when used properly reduce risk of death to front seat occupants by 45 in cars and by 60 in light trucks Traffic is light Nearly 1 of 2 deaths occur in single vehicle crashes many when no other vehicles are around Belts wrinkle my clothes Possibly but a serious crash can do much more than wrinkle your clothes particularly if you are unbelted 100 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Reasons given Consider The people I m with don t Set the example teen deaths occur 4 wear belts times more often in vehicles with TWO or MORE people Children and younger brothers sisters imitate behavior they see T have an air bag Air bags offer greater protection when used with safety belts Frontal airbags are not designed to inflate in rear and side crashes or rollovers Td rather be thrown clear Not a good idea People who are ejected are 40 times more likely to DIE Safety belts help prevent ejection WE CAN T PICK OUR CRASH Do not sit on top of a buckled safety belt to avoid the Belt Minder chime Sitting on the safety belt will increase the risk of injury in an accident To disable one time or deactivate
64. used as a dual a dual is defined as when four tires are put on the rear axle a total of six or more tires on the vehicle 4 Maximum Load Single lbs kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a single a single is defined as when two tires total are put on the rear axle 216 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Information on T type tires T145 80D16 is an example of a tire size Note The temporary tire size for your vehicle may be different than this example Set 1054 1 T Indicates a type of tire designated by the Tire and Rim Association T amp RA that is intended for temporary service on cars SUVs minivans and light trucks 2 145 Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge In general the larger the number the wider the tire EE L aN QWo sgn ana RSA 3 80 Indicates the aspect ratio which gives the tires ratio of height to width Numbers of 70 or lower indicate a short sidewall 4 D Indicates a diagonal type tire R Indicates a radial type tire 5 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Location of the tire label You will find a tire label containing tire inflation pressure by
65. 0 calendar days not necessarily all at one time In the case of 1 or 2 above the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE B Dearborn MI 48126 REPORTING SAFETY DEFECTS U S ONLY If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying Ford Motor Company If NHTSA receives similar complaints it may open an investigation and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become involved in individual problems between you your dealer or Ford Motor Company To contact NHTSA you may either call the Auto Safety Hotline toll free at 1 800 424 9393 or 366 0123 in the Washington D C area or write to NHTSA 400 Seventh Street U S Department of Transportation Washington D C 20590 You can also obtain other information about motor vehicle safety from the Hotline 174 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo such as Motorcraft Detail Wash ZC 3 A which is available from your dealer e Nev
66. 20A Adjustable pedals Power seat m Locks Decklid Lumbar Relays Relays are located in the power distribution box and should be replaced by qualified technicians CHANGING THE TIRES If you get a flat tire while driving do not apply the brake heavily Instead gradually decrease your speed Hold the steering wheel firmly and slowly move to a safe place on the side of the road 153 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies The use of tire sealants is not recommended and may damage your tires T Type Mini Spare Tire Information Your vehicle may be equipped with a T type mini spare tire This tire will have the words Temporary Use Only molded into the tire sidewall This spare tire is considered temporary Replace the T type mini spare with a tire of the same size speed rating and load carrying capacity as the other road tires as soon as possible When driving with the T type mini spare tire do not e Exceed 50 mph 80 km h e Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label e Tow a trailer e Use snow chains on the end of the vehicle with the T type mini spare tire e Use more than one T type mini spare tire at a time e Use commercial car washing equipment e Try to repair the T type mini spare tire Use of a T type mini spare tire at any one wheel location can lead to impairment of the following e Handling s
67. 3 Rewind In tape mode press to rewind the tape In CD mode press for less than three seconds results in slow rewind Press and hold for a fast rewind 14 Memory presets These TLE FLT controls can be used to select up to six preset AM stations and twelve FM stations six in FM1 and six in FM2 Select the desired station Press and hold the memory preset control until the sound returns indicating it has been saved 15 AM FM Press to select from the AM FM frequency bands 16 Tune Press to manually move up P or down lt q the frequency band 17 Mute Press to mute the playing media a 28 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems 18 Seek Press Ei gt to listen to the previous next listenable radio station or tape selection 19 Power volume Press to turn KON the system on off Turn to adjust the volume levels ve C PUSH ON 20 Tape Press to enter tape mode or to begin tape play if a tape is already in the system CD Press to enter CD changer mode if equipped 21 Tape door Insert the tape facing to the right CD CHANGER IF EQUIPPED Your CD changer is either located in the trunk the console or the right side cargo area storage compartment 1 Slide the door to access the CD changer magazine 2 Press amp to eject the magazine P 3 Turn the magazine A over 4 Using the disc holder release knob C pull t
68. 96 Air filter s 210 Tire Information 212 Part numbers 224 Refill capacities 225 Lubricant specifications 226 Accessories 233 Index 235 All rights reserved Reproduction by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company Ford may change the contents without notice and without incurring obligation Copyright 2003 Ford Motor Company Introduction CALIFORNIA Proposition 65 Warning WARNING Engine exhaust some of its constituents and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm In addition certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm CONGRATULATIONS Congratulations on acquiring your new Mercury Please take the time to get well acquainted with your vehicle by reading this handbook The more you know and understand about your vehicle the greater the safety and pleasure you will derive from driving it For more information on Ford Motor Company and its products visit the following website e In the United States www ford com e In Canada www ford ca e In Mexico www ford com mx e In Australia www
69. Air filter assembly Power steering fluid reservoir Engine coolant reservoir Battery Engine oil filler cap COAAMTA ODS Automatic transmission fluid dipstick 183 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications WINDSHIELD WASHER FLUID lt 3 Add fluid to fill the reservoir if the level is low In very cold weather do not fill the reservoir completely Only use a washer fluid that meets Ford specification WSB M8B16 A2 Refer to Lubricant specifications in this chapter State or local regulations on volatile organic compounds may restrict the use of methanol a common windshield washer antifreeze additive Washer fluids containing non methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle s paint finish wiper blades or washer system If you operate your vehicle in temperatures below 4 5 C 40 F use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident Note Do not put washer fluid in the engine coolant reservoir Washer fluid placed in the cooling system may harm engine and cooling system components ENGINE OIL 927 Checking the engine oil Refer to the scheduled maintenance guide for the appropriate intervals for checking the engine oi
70. EL E e Optional instrument cluster mN A minimum of four gallons must be F added or removed from the fuel an tank in order for the gauge to instantaneously update If less than four gallons is added the gauge will can take between five and ten minutes aa to update a Refer to Filling the tank in the m E Maintenance and Specifications chapter for more information 19 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems PREMIUM AM FM STEREO CASSETTE SINGLE CD IF EQUIPPED 1 Eject Press to eject a tape 2 Eject Press to eject a CD 3 Bass Allows you to increase or decrease the audio system s bass output Press BASS then press SEL to decrease lt q or increase p the bass levels Treble Allows you to increase or decrease the audio system s treble output Press TREB then press SEL to decrease lt q or increase p the treble levels 4 Balance Allows you to shift speaker sound between the right and left speakers Press BAL then press SEL to shift sound to the left lt or right gt 20 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems Fade Allows you to shift speaker sound between the front and rear Erena speakers Press FADE then press SEL to shift the sound to the rear lt or the front P 5 COMP Compression In CD mode press to bring soft and l
71. English fus Locks and Security To replace the battery 1 Twist a thin coin between the two halves of the remote entry transmitter near the key ring DO NOT TAKE THE RUBBER COVER AND CIRCUIT BOARD OFF THE FRONT HOUSING OF THE REMOTE ENTRY TRANSMITTER 2 Do not wipe off any grease on the battery terminals on the back surface of the circuit board HONOL LO ATVH Y3HLO NO AYALLVE JOV1d STVNIWYS 3 Remove the old battery Note Please refer to local regulations when disposing of transmitter batteries 4 Insert the new battery Refer to the diagram inside the remote entry transmitter for the correct orientation of the battery Press the battery down to ensure that the battery is fully seated in the battery housing cavity 5 Snap the two halves back together Note Replacement of the battery will not cause the remote transmitter to become deprogrammed from your vehicle The remote transmitter should operate normally after battery replacement 77 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security Replacing lost transmitters Take all your vehicle s transmitters to your dealer if service is required If a remote transmitter has been lost and you would like to remove it from the vehicle s memory or you would like to purchase additional remote transmitters and have them programmed to your vehicle e Take all your vehicle s transmitters to yo
72. F 6 C temperature change can cause a corresponding drop of 1 psi 7 kPa in inflation pressure Check your tire pressures frequently and adjust them to the proper pressure which can be found on the tire label or certification label If you are checking tire pressure when the tire is hot G e driven more than 1 mile 1 6 km never bleed or reduce air pressure The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures A hot tire at or below recommended cold inflation pressure could be significantly under inflated To check the pressure in your tire s 1 Make sure the tires are cool meaning they are not hot from driving even a mile Note If you have to drive a distance to get air for your tire s check and record the tire pressure first and add the appropriate air pressure when you get to the pump It is normal for tires to heat up and the air pressure inside to go up as you drive Never bleed or reduce air pressure when tires are hot 2 Remove the cap from the valve on one tire then firmly press the tire gauge onto the valve and measure the pressure 3 Add enough air to reach the recommended air pressure Note If you overfill the tire release air by pushing on the metal stem in the center of the valve Then recheck the pressure with your tire gauge 4 Replace the valve cap 5 Repeat this procedure for each tire including the spare 218 2004 Grand Marquis
73. Introduction Instrument Cluster Warning and control lights Gauges Entertainment Systems AM FM stereo cassette with CD AM FM stereo with CD AM FM stereo cassette CD changer Climate Controls Manual heating and air conditioning Electronic automatic temperature control Rear window defroster Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper washer control Steering wheel adjustment Power windows Mirrors Speed control Message center Locks and Security Keys Locks Anti theft system Table of Contents 4 10 10 15 20 20 23 26 29 32 32 33 35 36 36 39 40 46 46 47 56 57 59 67 72 72 72 74 Table of Contents Seating and Safety Restraints Seating Safety restraints Air bags Child restraints Driving Starting Brakes Traction control Air suspension Transmission operation Vehicle loading Trailer towing Recreational towing Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut off switch Fuses and relays Changing tires Jump starting Wrecker towing Customer Assistance Reporting safety defects U S only Cleaning 86 86 90 104 111 123 123 127 130 132 133 138 140 143 144 144 145 145 146 153 159 165 166 174 175 Table of Contents Maintenance and Specifications 181 Engine compartment 183 Engine oil 184 Battery 188 Fuel information 1
74. Manufacturer identification is located at the end of the webbing on the label Also use the safety belt extension only if the safety belt is too short for you when fully extended Do not use extensions to change the fit of the shoulder belt across the torso Safety belt maintenance Inspect the safety belt systems periodically to make sure they work properly and are not damaged Inspect the safety belts to make sure there are no nicks tears or cuts Replace if necessary All safety belt assemblies including retractors buckles front seat belt buckle assemblies buckle support assemblies slide bar if equipped shoulder belt height adjusters Gf equipped shoulder belt guide on seatback if equipped child safety seat LATCH and tether anchors and attaching hardware should be inspected after a collision Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced However if the collision was minor and a qualified technician finds that the belts do not show damage and continue to operate properly they do not need to be replaced Safety belt assemblies not in use during a collision should also be inspected and replaced if either damage or improper operation is noted Failure to inspect and if necessary replace the safety belt assembly under the above conditions could result in severe personal injuries in the event of a collision Refer to Interior in the Cleaning chapter 103
75. Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of the disabled vehicle s battery After the disabled vehicle has been started and the jumper cables removed allow it to idle for several minutes so the engine computer can relearn its idle conditions 164 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies WRECKER TOWING If you need to have your vehicle towed contact a professional towing service or if you are a member of a roadside assistance program your roadside assistance service provider It is recommended that your vehicle be towed with a wheel lift or flatbed equipment Do not tow with a slingbelt Ford Motor Company has not approved a slingbelt towing procedure Before your vehicle can be towed the air suspension control in the luggage compartment must be turned to the OFF position if equipped If the vehicle is towed by other means or incorrectly vehicle damage may occur Ford Motor Company produces a towing manual for all authorized tow truck operators Have your tow truck operator refer to this manual for proper hook up and towing procedures for your vehicle 165 2004 Grand Marquis grn Owners Guide post 2002
76. NEn 175 Whe els 00 0 ccccccccceeeesssseeeeeeeeeees 176 wiper blades c ccccsseeeenes 177 Climate control see Air conditioning or Heating 33 Clock adjust AM FM CD sisca 24 AM FM Tape ccccccceceesseeessees 27 AM FM Tape CD ccceceeeeeeee 22 Compass electronic set zone adjustment 50 CONSOLE sisisesdesnccssessssssineeenenedssveiea 71 OVETNEAM cccceecceececeeetteees 48 49 Controls POWEF SCAb so ccidsssveescteaceseiressecaley 89 steering COLMAN ssccsachesscessaenvexess 62 Coolant checking and adding 190 refill capacities 0 0 194 225 specifications s s s 226 228 Cruise control see Speed control ee 59 Customer Assistance 00 144 Ford accessories for your VEMICIEY seeno AER 180 Ford Extended Service Plan 168 Getting assistance outside the U S and Canada 172 Getting roadside assistance 144 Getting the service VOU NOE sireenit inna 166 Ordering additional owner s literature 173 The Dispute Settlement BO an R 168 Utilizing the Mediation Arbitration Program 171 236 D Daytime running lamps see LAMPS ciscessissscsisseceaviscde sie 36 Defrost rear WINdOW sssisississsnsisirassi 35 Dipstick automatic transmission GEO EE TEA ES 207 engine oil oo eesesesceeseseeeeees 184 Doors lubricant specifications 226 Driving under special conditons er ees ee 187 throug
77. OFF position 2 Check the fuel system for leaks 3 If no fuel leak is apparent reset the fuel pump shut off switch by pushing in on the reset button 4 Turn the ignition to the ON position Pause for a few seconds and return the key to the OFF position 5 Make a further check for leaks in the fuel system FUSES AND RELAYS Fuses If electrical components in the vehicle are not working a fuse may have blown Blown fuses are identified by a broken wire within the fuse Check the appropriate 15 fuses before replacing any electrical components 146 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Note Always replace a fuse with one that has the specified amperage rating Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire Standard fuse amperage rating and color Fuse Mini i i Fuse link rating fuses cartridge a a a es E E 254 Natural Natural Cua Orange Green Green 50a Red Red Red ea Ble Yellow roa Ton Brown Peon Natural Black Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal Remove the panel cover to access the fuses To remove a fuse use the fuse puller tool provided on the fuse panel cover 147
78. OND BASIC WARRANTY In the United States you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer Similarly in Canada for uninterrupted Roadside Assistance coverage you may purchase extended coverage prior to your Basic Warranty s Roadside Assistance expiring For more information and enrollment contact 1 877 294 2582 or visit our website at www ford ca HAZARD FLASHER A Use only in an emergency to warn traffic of vehicle breakdown approaching danger etc The hazard flashers can be operated when the ignition is off e The hazard lights control is located on top of the steering column Depress hazard lights control to activate all hazard flashers simultaneously e Depress control again to turn the flashers off FUEL PUMP SHUT OFF SWITCH HEL The fuel pump shut off switch is a device intended to stop the electric fuel pump when your vehicle has been involved in a substantial jolt After a collision if the engine cranks but does not start the fuel pump shut off switch may have been activated 145 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies The fuel pump shut off switch is located on the left side of the trunk behind the left rear tail light and the trunk liner Use the following procedure to reset the fuel pump shut off switch 1 Turn the ignition to the
79. P Park e Vehicles with trailers should not be parked on a grade If you must park on a grade place wheel chocks under the trailer s wheels 142 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving Launching or retrieving a boat Disconnect the wiring to the trailer before backing the trailer into the water Reconnect the wiring to the trailer after the trailer is removed from the water When backing down a ramp during boat launching or retrieval e do not allow the static water level to rise above the bottom edge of the rear bumper e do not allow waves to break higher than 6 inches 15 cm above the bottom edge of the rear bumper Exceeding these limits may allow water to enter vehicle components e causing internal damage to the components e affecting driveability emissions and reliability Replace the rear axle lubricant any time the axle has been submerged in water Rear axle lubricant quantities are not to be checked or changed unless a leak is suspected or repair required RECREATIONAL TOWING ALL WHEELS ON THE GROUND Follow these guidelines for your specific powertrain combination to tow your vehicle with all four wheels on the ground such as behind a recreational vehicle These guidelines are designed to ensure that your transmission is not damaged due to insufficient lubrication All Rear Wheel Drive RWD vehicles This applies to all cars and 4x2 trucks sport utilities
80. Readiness for Inspection Maintenance I M testing In some localities it may be a legal requirement to pass an I M test of the on board diagnostics system If your Check engine Service engine soon light is on refer to the description in the Warning lights and chimes section of the Instrument Cluster chapter Your vehicle may not pass the I M test with the Check engine Service engine soon light on If the vehicle s powertrain system or its battery has just been serviced the on board diagnostics system is reset to a not ready for I M test condition To ready the on board diagnostics system for I M testing a minimum of 30 minutes of city and highway driving is necessary as described below e First at least 10 minutes of driving on an expressway or highway e Next at least 20 minutes driving in stop and go city type traffic with at least four idle periods Allow the vehicle to sit for at least eight hours without starting the engine Then start the engine and complete the above driving cycle The engine must warm up to its normal operating temperature Once started do not turn off the engine until the above driving cycle is complete CHECKING AND ADDING POWER STEERING FLUID Check the power steering fluid Refer to the scheduled maintenance guide for the service interval schedules If adding fluid is necessary use only MERCON ATF 1 Start the engine and let it run until it reaches normal operating temperature
81. WN The Traction Control system will allow your vehicle to make better use of available traction on slippery surfaces while you are trying to accelerate or while your foot is on the accelerator pedal The system is a driver aid which makes your vehicle easier to handle primarily on snow and ice covered roads During Traction Control operation you may hear an electric motor type of sound coming from the engine compartment and the engine will not rev up when you push further on the accelerator This is normal system behavior If you should become stuck in snow or ice or on a very slippery road surface try switching the Traction Control system off This may allow excess wheel spin to dig the vehicle out and enable a successful rocking maneuver system event The traction control indicator flashes during a Traction Control N If the traction control indicator comes on and stays lit either e the Traction Control system requires service or e the customer has disabled the system using the traction control switch located on the left side of the instrument panel The Traction Control system will be on every time you turn the ignition key from OFF to ON until you deactivate the system using the traction control switch on the instrument panel left of the steering column STEERING To prevent damage to the power steering system never hold the steering wheel at its furthest turning points until it stops for more t
82. a damp cloth then dry by wiping with a dry soft clean cloth e Do not use household or glass cleaners as these may damage the finish INTERIOR For fabric carpets cloth seats safety belts and seats equipped with side air bags e Remove dust and loose dirt with a vacuum cleaner e Remove light stains and soil with Motorcraft Extra Strength Upholstery Cleaner ZC 41 If grease or tar is present on the material spot clean the area first with Motorcraft Spot and Stain Remover ZC 14 e Never saturate the seat covers with cleaning solution Do not use household cleaning products or glass cleaners which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials 178 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Cleaning Do not use cleaning solvents bleach or dye on the vehicle s safety belts as these actions may weaken the belt webbing Do not use chemical solvents or strong detergents when cleaning the seat mounted side air bag Such products could contaminate the side air bag system and affect performance of the side air bag in a collision LEATHER SEATS IF EQUIPPED Your leather seating surfaces have a clear protective coating over the leather e To clean use a soft cloth with Motorcraft Deluxe Leather and Vinyl Cleaner ZC 11 A Dry the area with a soft cloth e To help maintain its resiliency and color use the Motorcraft Deluxe Lea
83. a of high intensity light The top of the high intensity area should touch the horizontal reference line if not the beam will need to be adjusted 38 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights To see a clearer light pattern for adjusting you may want to block the light from one headlamp while adjusting the other 5 Locate the vertical adjuster on each headlamp Using a 4 mm wrench turn the adjuster either clockwise to adjust down or counterclockwise to adjust up The horizontal edge of the brighter light should touch the horizontal reference line 6 HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON ADJUSTABLE 7 Close the hood and turn off the lamps TURN SIGNAL CONTROL 4 amp 4 D gt e Push down to activate the left turn signal e Push up to activate the right turn signal The flash rate of the turn signal will speed up considerably if the left or right turn lamp bulb front or rear is burned out Cornering lamps When the turn signal is used and the headlamps are on the cornering lamps will light either the right or left side depending on the direction of the turn 39 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights MAP COURTESY LAMPS Without a moon roof With a moon roof To turn on the map lamps press the map lamp control
84. a qualified service technician Driving with a 4 speed automatic transmission Understanding the gearshift positions of the 4 speed automatic transmission P RNO21 E P Park This position locks the transmission and prevents the rear wheels from turning To put your vehicle in gear e Start the engine e Depress the brake pedal e Move the gearshift lever into the desired gear To put your vehicle in P Park e Come to a complete stop e Move the gearshift lever and securely latch it in P Park Always set the parking brake fully and make sure the gearshift is latched in P Park Turn the ignition to the LOCK position and remove the key whenever you leave your vehicle R Reverse 134 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving With the gearshift lever in R Reverse the vehicle will move backward Always come to a complete stop before shifting into and out of R Reverse N Neutral With the gearshift lever in N Neutral the vehicle can be started and is free to roll Hold the brake pedal down while in this position Overdrive The normal driving position for the best fuel economy Transmission operates in gears one through four If your vehicle is equipped with a column shift transmission overdrive lt can be deactivated by pressing the S PRNQ 21 pa transmission control switch on the gearshift lever If your vehicle is equippe
85. ad carrying hitch You must distribute the load in your trailer so that 10 15 of the total weight of the trailer is on the tongue Safety chains Always connect the trailer s safety chains to the frame or hook retainers of the vehicle hitch To connect the trailer s safety chains cross the chains under the trailer tongue and allow slack for turning corners If you use a rental trailer follow the instructions that the rental agency gives to you Do not attach safety chains to the bumper Trailer brakes Electric brakes and manual automatic or surge type trailer brakes are safe if installed properly and adjusted to the manufacturer s specifications The trailer brakes must meet local and Federal regulations Do not connect a trailer s hydraulic brake system directly to your vehicle s brake system Your vehicle may not have enough braking power and your chances of having a collision greatly increase The braking system of the tow vehicle is rated for operation at the GVWR not GCWR 141 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving Trailer lamps Trailer lamps are required on most towed vehicles Make sure all running lights brake lights turn signals and hazard lights are working See your dealer or trailer rental agency for proper instructions and equipment for hooking up trailer lamps Driving while you tow When towing a trailer e Turn off the speed control The speed contro
86. all a physician immediately even if no symptoms are immediately apparent The toxic effects of fuel may not be visible for hours Avoid inhaling fuel vapors Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation In severe cases excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury Avoid getting fuel liquid in your eyes If fuel is splashed in the eyes remove contact lenses if worn flush with water for 15 minutes and seek medical attention Failure to seek proper medical attention could lead to permanent injury Fuels can also be harmful if absorbed through the skin If fuel is splashed on the skin and or clothing promptly remove contaminated clothing and wash skin thoroughly with soap and water Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation Be particularly careful if you are taking Antabuse or other forms of disulfiram for the treatment of alcoholism Breathing gasoline vapors or skin contact could cause an adverse reaction In sensitive individuals serious personal injury or sickness may result If fuel is 197 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications splashed on the skin promptly wash skin thoroughly with soap and water Consult a physician immediately if you experience an adverse reaction When refueling always shut the engine off and never
87. allow sparks or open flames near the filler neck Never smoke while refueling Fuel vapor is extremely hazardous under certain conditions Care should be taken to avoid inhaling excess fumes The flow of fuel through a fuel pump nozzle can produce static electricity which can cause a fire if fuel is pumped into an ungrounded fuel container Use the following guidelines to avoid static build up when filling an ungrounded fuel container e Place approved fuel container on the ground e DO NOT fill a fuel container while it is in the vehicle including the cargo area e Keep the fuel pump nozzle in contact with the fuel container while filling e DO NOT use a device that would hold the fuel pump handle in the fill position Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1 8 turn on off feature When fueling your vehicle 1 Turn the engine off 2 Carefully turn the filler cap counterclockwise 1 8 of a turn until it stops 3 Pull to remove the cap from the fuel filler pipe 4 To install the cap align the tabs on the cap with the notches on the filler pipe 5 Turn the filler cap clockwise 1 8 of a turn until it stops Check Fuel Cap illuminates when the ignition is turned to the ON position to ensure your bulb is working When this light turns on check the fuel filler cap Continuing to operate the vehicle with the Check Fuel 198 2004 Grand Marquis grn Owners Guide post 2002 fmt
88. belt warning lamp in the instrument cluster The driver s safety belt is not The BeltMinder feature is activated buckled approximately 5 the safety belt warning light seconds after the safety belt illuminates and the warning chime warning light has turned off sounds for 6 seconds every 30 seconds repeating for approximately 5 minutes or until safety belt is buckled The driver s safety belt is The BeltMinder feature will not buckled while the safety belt activate indicator light is illuminated and the safety belt warning chime is sounding 99 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints The driver s safety belt is The BeltMinder feature will not buckled before the ignition activate switch is turned to the ON position The following are reasons most often given for not wearing safety belts All statistics based on U S data Reasons given Consider Crashes are rare events 36700 crashes occur every day The more we drive the more we are exposed to rare events even for good drivers 1 in 4 of us will be seriously injured in a crash during our lifetime Tm not going far 3 of 4 fatal crashes occur within 25 miles of home Belts are uncomfortable We design our safety belts to enhance comfort If you are uncomfortable try different positions for the safety belt upper anchorage and seatback which should be as
89. bulb 6 Install the bulb socket into the lamp assembly by rotating it clockwise 7 Install the lamp assembly on the vehicle with three nut and washer assemblies ensuring the washers on the nuts are flush with the body to prevent water from entering the trunk 8 Install the plastic retainer and carefully push the carpet back in to place Replacing license plate lamp bulbs 1 Make sure headlamp switch is in AEN OFF position then remove two screws grommets and the license plate lamp assembly from the trunk lid 2 Carefully pull the bulb from the socket and push in the new bulb 3 Install the lamp assembly on trunk lid with two grommets ensuring the grommets are pushed all the way in to the trunk lid and secure with two screws Replacing backup lamp bulbs 1 Make sure headlamp switch is in OFF position then open trunk and remove bulb socket from the trunk ie lid by turning counterclockwise 2 Pull the bulb straight out of the socket and push in the new bulb M 3 Install the bulb socket in trunk lid by turning clockwise 44 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Replacing high mount brakelamp bulbs 1 Make sure headlamp switch is in OFF position then remove two screws from the lamp assembly 2 Carefully lift the lamp assembly up for access to the bulbs 3 Carefully pull the bulb socket out of the lamp assembly 4 Pull the bulb straight out o
90. ce must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The remote entry system allows you to lock or unlock all vehicle doors without a key The remote entry features operate with the ignition in any position except in RUN with the transmission not in either P Park or N Neutral If there is any potential remote keyless entry problem with your vehicle ensure ALL remote entry transmitters are brought to the dealership to aid in troubleshooting 74 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security Unlocking the doors f Press this control to unlock the driver s door The interior lamps will illuminate Press the control a second time within five seconds to unlock all doors Locking the doors Press this control to lock all doors The horn will chirp and the parklamps taillamps will flash to confirm the control was pressed Deactivating activating the horn chirp and flash confirmation feature The horn chirp and flash confirmation feature can be turned on off through the following procedure using the power door locks You must complete steps 1 7 within 30 seconds or the procedure will have to be repeated If the procedure needs to be repeated you must wait 30 seconds
91. ch to 9 16 inch below the bottom of the filler hole Use of synthetic or synthetic blend motor oil is not mandatory Engine oil need only meet the requirements of Ford specification WSS M2C153 H and the API Certification mark LUBRICANT SPECIFICATIONS name number specification Brake fluid Motorcraft High PM 1 ESA M6C25 A Performance and DOT 3 DOT 3 Motor Vehicle Brake Fluid Door Silicone XL 6 ESR M13P4 A weatherstrips Lubricant Engine coolant Motorcraft VC 7 A U S WSS Premium Gold except CA and M97B51 Al Engine Coolant OR VC 7 B yellow colored CA and OR only 226 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications name number specification Engine oil Motorcraft SAE XO 5W20 QSP WSS M2C153 H 5W 20 Premium US with API Synthetic Blend CXO 5W20 Certification Motor Oil US LSP12 Canada Mark Motorcraft SAE 5W 20 Super Premium Motor Oil Canada Hinges latches Multi Purpose XG 4 or XL 5 ESB M1C93 B striker plates Grease fuel filler door hinge and seat tracks Lock Lubricant fluid MERCON ATF Automatic Motorcraft XT 5 QM transmission MERCON V MERCON V 4R70 75 E W ATF Rear Axle Motorcraft SAE XY 80W90 QL WSP M2C197 A Lubricant 80W 90 Premium Rear Axle Lubricant Windshield Motorcraft ZC 32 A WSB M8B16 A2 washer fluid Premuim Windshield Washer Concentrate lUse only brake fluids certified t
92. chasers lessees Board membership The Board consists of e Three consumer representatives e A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm The dealership Board member is chosen from Ford and Lincoln Mercury dealership management recognized for their business leadership qualities 169 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form Some states will require you to use certified mail with return receipt requested Your application is reviewed and if it is determined to be eligible you will receive an acknowledgment indicating e The file number assigned to your application e The toll free phone number of the DSB s independent administrator Your dealership and a Ford Motor Company representative will then be asked to submit statements To properly review your case the Board needs the following information e Legible copies of all documents and maintenance or repair orders relevant to the case e The year make model and Vehicle Identification Number VIN listed on your vehicle ownership license e The date of repair s and mileage at the time of occurrence s e The current mileage e The name of
93. cification 228 Auxiliary power point 55 Axle lubricant specifications 226 228 refill capacities ceceeeees 225 traction lOk 0 0 cece 137 B Battery erroen eai 188 Index acid treating emergencies 188 jumping a disabled battery 159 maintenance free sses 188 replacement specifications 224 SOTVICIIG sensie i aE 188 BeltMinder ssessiicrcisesircniaiia 99 BEAK GS ressanar haein 127 128 ant lOCK serene nnna 128 anti lock brake system ABS warning light 129 fluid checking and adding 207 fluid refill capacities 225 fluid specifications 226 228 lubricant specifications 226 228 shift interlock ccccceeeeeee 13838 BUDS e r esse ate teers 40 C Capacities for refilling fluids 225 CD Changer sissisnranciiricsiie 29 Cell phone USE ou eeeeceeeeeeeetees 71 Certification Label 00000 230 Changing a tire 153 Child safety restraints 111 child safety belts 0 0 0 0 111 Child safety seats 00 0 0 114 attaching with tether straps 118 in front seat woe 115 in rear seat ccce 115 Cigar lighter Power Point cosicinsirneninau 55 Cleaning your vehicle engine compartment 176 instrument panel 008 178 TMLOVION diaii nanoen ai 178 imterior WIM eee cece eee 178 plasti Parts siressa 177 Index Washing 2 sghnctssdecinradcpeessecres anes 175 WAXING rssi Aa
94. cluster display B and the message center display from S o metric to English units p i 67 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Select Each press of the SELECT control will select a different function e Press the right side of the control to advance the function to the right Press the left side of the control to advance the function to the left To reset any function 1 Push either the right or left side of the SELECT control to choose the desired function 2 Press the RESET control and the selected message center function will be reset to zero Message center functions DISTANCE TO EMPTY DTE This function estimates AVG FUEL approximately how far you can drive l ECONOMY with the fuel remaining in your tank TRIP IRI geen under normal driving conditions Remember to turn the ignition OFF when refueling to allow this feature to correctly detect the added fuel The DTE function will flash for 5 seconds and sound a tone for 1 second when you have approximately e 80 km 50 miles left before you run out of fuel e 40 km 25 miles e 16 km 10 miles 68 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls The message center will remain in the DTE function until the SELECT control is pressed to change functions DTE is calculated using a running average fuel economy whic
95. cy and program type of the chosen radio station The Federal Communications Commission FCC and the Canadian Radio and Telecommunications Commission CRTC recommend that FM radio broadcasters use RDS technology to transmit information FM radio stations are independently operated and individually elect to use RDS technology to transmit station ID and program type as desired Setting the clock Press RDS until SELECT HOUR or SELECT MINS is displayed Press SEL to increase P or decrease lt q J 10 Autoset Press to set first six strong stations into AM FM1 or FM2 memory buttons press again to return to normal stations 11 Scan Works in radio tape and CD modes Press SCAN for a brief sampling of radio stations tape selections or CD tracks 12 Seek Works in radio tape and CD modes Press to access the previous lt or next gt listenable radio station tape selection or CD track 13 Tune Works in radio mode Press to manually advance up or down the frequency band 14 AM FM CD Press AM FM to aw select a radio frequency Press while in tape or CD mode to return to radio mode Press CD to enter CD mode and to play a CD already in the system TUNE 15 Mute mode Press to mute the playing media 22 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems 16 Power volume Press to turn the system on off Turn to raise lower the volume C 17 Tape
96. d again The temperature will be most accurate when the vehicle is in motion 11 Temperature control Press this control to select the temperature The display window indicates the selected temperature Fahrenheit Celsius temperature Press MAX A C and DEF QQ simultaneously to toggle between Fahrenheit and Celsius temperature The set point temperatures in Celsius will be displayed in half degree increments Operating tips e To reduce fog build up on the windshield during humid weather place the air flow selector in the G7 position To reduce humidity build up inside the vehicle do not drive with the air flow selector in the OFF or MAX A C position e Under normal weather conditions do not leave the air flow selector in MAX A C or OFF when the vehicle is parked This allows the vehicle to breathe using the outside air inlet vents e Do not put objects under the front seats that will interfere with the airflow to the back seats 34 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Climate Controls e Remove any snow ice or leaves from the air intake area at the base of the windshield To aid in side window defogging demisting in cold weather 1 Select NORM A C 2 Modulate the temperature control to maintain comfort 3 Set the fan speed to HI 4 Direct the outer instrument panel vents towards the side windows To increase airflow to the outer instrument panel vents close the vents l
97. d Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Used engine coolant should be disposed of in an appropriate manner Follow your community s regulations and standards for recycling and disposing of automotive fluids Coolant refill capacity To find out how much fluid your vehicle s cooling system can hold refer to Refill capacities in this section Fill your engine coolant reservoir as outlined in Adding engine coolant in this section Severe climates If you drive in extremely cold climates less than 36 C 34 F e It may be necessary to increase the coolant concentration above 50 e NEVER increase the coolant concentration above 60 e Increased engine coolant concentrations above 60 will decrease the overheat protection characteristics of the engine coolant and may cause engine damage e Refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months If you drive in extremely hot climates e It is still necessary to maintain the coolant concentration above 40 e NEVER decrease the coolant concentration below 40 e Decreased engine coolant concentrations below 40 will decrease the corrosion protection characteristics of the engine coolant and may cause engine damage e Decreased engine coolant concentrations below 40 will decr
98. d Tire Label Base Curb Weight is the weight of the vehicle including a full tank of fuel and all standard equipment It does not include passengers cargo or optional equipment Vehicle Curb Weight is the weight of your new vehicle when you picked it up from your dealer plus any aftermarket equipment CARGO Cargo Weight includes all weight added to the Base Curb Weight including cargo and optional equipment When towing trailer tongue load or king pin weight is also part of cargo weight GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload GAWR Gross Axle Weight Rating is the maximum allowable weight that can be carried by a single axle front or rear These numbers are shown on the Safety Compliance Certification Label located on the driver s door or door pillar The total load on each axle must never exceed its GAWR Exceeding the Safety Certification Label axle weight rating limits could result in substandard vehicle handling performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury Note For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your dealership 138 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving E e Te GVW
99. d before April 1 1982 A garage door which cannot detect an object signaling the door to stop and reverse does not meet current U S federal safety standards For more information contact HomeLink at www homelink com or 1 800 355 3515 Retain the original transmitter for use in other vehicles as well as for future programming procedures i e new HomeLink equipped vehicle purchase It is also suggested that upon the sale of the vehicle the programmed Homelink buttons be erased for security purposes refer to Programming in this section Programming Do not program HomeLink with the vehicle parked in the garage Note Some vehicles may require the ignition switch to be turned to the second or ACC position for programming and or operation of the HomeLink It is also recommended that a new battery be placed in the hand held transmitter of the device being programmed to HomeLink for quicker training and accurate transmission of the radio frequency signal 63 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls 1 Press and hold the two outside buttons releasing only when the red light begins to flash after 20 seconds Do not repeat step one to program additional hand held J a gt md transmitters to the remaining two HomeLink buttons This will erase previously programmed hand held N transmitter signals into HomeLink V 2 Position
100. d braking with loss of front braking traction Using ABS e In an emergency or when maximum efficiency from the four wheel ABS is required apply continuous force on the brake The four wheel ABS will be activated immediately thus allowing you to retain steering control of your vehicle and providing there is sufficient space will enable you to avoid obstacles and bring the vehicle to a controlled stop 128 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving e The anti lock system does not reduce stopping distance Always leave enough room between your vehicle and the vehicle in front of you to stop e We recommend that you familiarize yourself with this braking technique However avoid taking any unnecessary risks ABS warning lamp The ABS warning lamp in the instrument cluster momentarily illuminates when the ignition is turned on If the light does not illuminate momentarily at start up remains on or continues to flash the ABS needs to be serviced With the ABS light on the anti lock brake system is disabled and normal O braking is still effective unless the BRAKE brake warning light also remains illuminated with parking brake released If your brake warning lamp illuminates have your vehicle serviced immediately Parking brake with auto release if equipped Apply the parking brake whenever the vehicle is parked To set the parking brake 1 Move the gearshift to P Pa
101. d or to discontinue this service without notice and without incurring obligations per applicable state law What kinds of cases does the Board review Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review except those involving e anon Ford product e anon Ford dealership e sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle s performance as designed e arequest for reimbursement of consequential expenses unless a service or product concern is being reviewed e items not covered by the New Vehicle Limited Warranty including maintenance and wear items e alleged personal injury property damage claims e cases currently in litigation e vehicles not used primarily for family personal or household purposes except in states where the Dispute Settlement Board is required to review commercial vehicles e vehicles with non U S warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and in certain states eligibility is dependent upon the customer s possession of the vehicle Eligibility may differ according to state law For example see the unique brochures for California West Virginia Georgia and Wisconsin pur
102. d with a floor shift transmission overdrive can be deactivated by pressing the transmission control switch on the gearshift handle The transmission control indicator light TCIL will illuminate on the instrument cluster e Standard instrument cluster 0 D OFF 135 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving e Optional instrument cluster DOOR ERDRIVE AJAR iw I km WASHER MILES FLUID _ _ l GAL TRUNK AJAR LTR 100 km Drive not shown Drive is activated when the transmission control switch is pressed e This position allows for all forward gears except overdrive e O D OFF lamp is illuminated e Provides engine braking e Use when driving conditions cause excessive shifting from O D to other gears Examples city traffic hilly terrain heavy loads trailer towing and when engine braking is required To return to O D overdrive mode press the transmission control switch The O D OFF lamp will not be illuminated e O D Overdrive is automatically returned each time the key is turned off 2 Second This position allows for second gear only e Provides engine braking e Use to start up on slippery roads e To return to Overdrive move the gearshift lever into the Overdrive position Selecting 2 Second at higher speeds will cause the transmission to downshift to second gear at the appropriate vehicle speed 1 First e Provides maximum e
103. de your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Important safety precautions A computer system controls the engine s idle revolutions per minute RPM When the engine starts the idle RPM runs higher than normal in order to warm the engine If the engine idle speed does not slow down automatically have the vehicle checked Do not allow the vehicle to idle for more than 10 minutes at the higher engine RPM Before starting the vehicle 1 Make sure all vehicle occupants have buckled their safety belts For more information on safety belts and their proper usage refer to the Seating and Safety Restraints chapter 2 Make sure the headlamps and vehicle accessories are off 3 Make sure the gearshift is in P Park j P RNO 21 ar a ees 124 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving 4 Make sure the parking brake is set 5 Turn the key to 4 ON without P turning the key to 5 START 7 4 ANO aog OFF 50 OO N 80 r 120 r ma ga km h lt FUEL FILL DOOR A 125 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving CHECK AIR SUSPENSION DOOR OVERDRIVE OFF AJAR tow Ue FLUID I _ e 1 GAL TRUNK AJAR LTR 100 km DISTANCE AVG FUEL TO EMPTY J ECONOMY TRIP TRIP AVG A B SPEED
104. drive near large buildings bridges power lines and powerful broadcast antenna Magnetic or metallic objects placed in on or near the vehicle may also affect compass accuracy 1 Turn ignition to the ON position 2 Start the engine 3 From a blank display press and release the MODE button once The directional heading will be ca senile E Note If the compass is de calibrated CAL will be displayed in the right corner of the display Refer to Calibration mode in this section for more details 4 The overhead console displays the compass heading in one of eight directions NORTH NORTHEAST EAST SOUTHEAST SOUTH SOUTHWEST WEST and NORTHWEST 49 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Zone variation mode Most geographic areas zones have a magnetic north compass point that varies slightly from the northerly direction on maps A correct zone setting will eliminate compass heading error For optimum calibration turn off all electrical accessories heater air conditioning wipers etc and make sure all vehicle doors are shut To set the compass zone 1 Press and release the MODE button until the compass directional H a J heading is displayed th NORTHEAST amp 2 Hold down the MODE button for 5 seconds to enter zone mode The display will read PRESS RESET TO SET ZONE XX where XX is the 4 RESET TO curr
105. e Always keep the power point caps closed when not being used Power outlets are designed for accessory plugs only Do not hang any type of accessory or accessory bracket from the plug Improper use of the power outlet can cause damage not covered by your warranty POWER WINDOWS IF EQUIPPED When closing the power windows you should verify they are free of obstructions and ensure that children and or pets are not in the proximity of the C window openings A Press and hold the bottom part of the rocker switch to open the window Press and hold the top part of the rocker switch to close the window One touch down Allows the driver s window to open fully without holding the control down Press completely down on the bottom part of the rocker switch and release quickly Press the top part of the rocker switch to stop 56 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Window lock The window lock feature allows only x the driver to operate the power windows To lock out all the window controls A except for the driver s press the left side of the control Press the right side to restore the window controls POWER SIDE VIEW MIRRORS i To adjust your mirrors 1 Select lt q to adjust the left mirror or B gt to adjust the right mirror 2 Move the control in the direction you wish to tilt the mirror 3 Return to the center position to lock
106. e if the fluid level is at the bottom of the dipstick and the ambient temperature is 1 above 10 C 50 F XY DON T ADD Correct fluid level The transmission fluid should be checked at normal operating temperature 66 C 77 C 150 F 170 F on a level surface The normal operating temperature can be reached after approximately 30 km 20 miles of driving You can check the fluid without driving if the ambient temperature is above 10 C 50 F However if fluid is added at this time an overfill condition could result when the vehicle reaches normal operating temperature 208 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications The transmission fluid should be in this range if at normal operating temperature 66 C 77 C 4 150 F 170 F Zy The transmission fluid should be in this range if at ambient temperature 10 C 35 C 50 F 95 F High fluid level Fluid levels above the safe range may result in transmission failure An overfill condition of transmission 4 fluid may cause shift and or engagement concerns and or possible damage High fluid levels can be caused by an overheating condition Adjusting automatic transmission fluid levels Before adding any fluid make sure the correct type is used The type of fluid used is normally indicated on the dipstick and also in the Lubricant specifications section in this chapter U
107. e ignition still in the ON position press the unlock control once After a five to ten second delay the door will lock unlock to confirm successful programming 8 After having waited the necessary time for the programming to confirm turn the ignition to OFF Once disabled the autolock feature can be enabled by repeating the procedure in steps 1 8 KEYLESS ENTRY SYSTEM IF EQUIPPED With the keyless entry keypad you can Ce e lock or unlock the vehicle doors without using the key e open the trunk See also Remote entry system in this chapter for more information Your vehicle has a factory set 5 digit code that operates the keyless entry system You can also program your own 5 digit personal entry code The factory set code is located e On the owner s wallet card in the glove compartment e Taped to the computer module or e At your dealer When using the keyless entry keypad press the middle of each button in order to ensure a good activation Programming a personal entry code You can program up to three personal codes to unlock your vehicle These codes do not replace the permanent code that the dealership gave you To create your own personal entry code 1 Enter the factory set code Note The keypad will illuminate when pressed 2 Within five seconds press 1 e 2 on the keypad to enter the programming mode 80 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English
108. e ignition to 3 OFF then 2 LOCK and remove the second coded key from the ignition 84 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security 5 Within twenty seconds of removing the second coded key insert the new unprogrammed key new key into the ignition and turn the ignition from 3 OFF to 4 ON maintain ignition in 4 ON for at least one second This step will program your new key 6 To program additional new unprogrammed key s wait at least 20 seconds and repeat this procedure from Step 1 If successful the new coded key s will start the vehicle s engine and the theft indicator will illuminate for three seconds and then go out If not successful the new coded key s will not start the vehicle s engine and the theft indicator will flash on and off You may repeat Steps 1 through 6 If failure repeats bring your vehicle to your dealership to have the new spare key s programmed 85 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints SEATING Adjustable head restraints Your vehicle s seats are equipped with head restraints which are vertically adjustable The purpose of these head restraints is to help limit head motion in the event of a rear collision To properly adjust your head restraints lift the head restraint so that it is located directly behind your head or as close to that position as possible Refer to t
109. e to replace the retractor assemblies will increase the risk of injury Determining if the system is operational at The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system Refer to Air bag readiness section in the Instrument Cluster chapter Routine maintenance of the air bag is not required A difficulty with the system is indicated by one or more of the following e The readiness light will either AIR flash or stay lit BAG e The readiness light will not illuminate immediately after ignition is turned on e A series of five beeps will be heard The tone pattern will repeat periodically until the problem and or light are repaired If any of these things happen even intermittently have the SRS serviced at your dealership or by a qualified technician immediately Unless serviced the system may not function properly in the event of a collision Side air bag system if equipped fe Do not place objects or mount equipment on or near the air bag cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with a deploying air bag Failure to follow these instructions may increase the risk of personal injury in the event of a collision 108 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Do not use accessory seat covers The use of accessory seat covers may prevent the deployme
110. e you are traveling or living in Central or South America the Caribbean or the Middle East contact the nearest Ford dealership If the dealership cannot help you write or call FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park 3 Allen Park Michigan 48101 U S A Telephone 813 594 4857 FAX 813 390 0804 If you are in another foreign country contact the nearest Ford dealership If the dealership employees cannot help you they can direct you to the nearest Ford affiliate office If you buy your vehicle in North America and then relocate outside of the U S or Canada register your vehicle identification number VIN and new address with Ford Motor Company Worldwide Direct Market Operations 172 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance ORDERING ADDITIONAL OWNER S LITERATURE To order the publications in this portfolio contact Helm Incorporated at HELM INCORPORATED P O Box 07150 Detroit Michigan 48207 Or call For a free publication catalog order toll free 1 800 782 4356 Monday Friday 8 00 a m 6 00 p m EST Helm Incorporated can also be reached by their website www helminc com tems in this catalog may be purchased by credit card check or money order Obtaining a French owner s guide French Owner s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada L
111. ease the freeze protection characteristics of the engine coolant and may cause engine damage e Refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive Vehicles driven year round in non extreme climates should use a 50 50 mixture of engine coolant and distilled water for optimum cooling system and engine protection 194 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications What you should know about fail safe cooling If the engine coolant supply is depleted this feature allows the vehicle to be driven temporarily before incremental component damage is incurred The fail safe distance depends on ambient temperatures vehicle load and terrain How fail safe cooling works e Standard cluster e Optional cluster I zvoz oO If the engine begins to overheat e The engine coolant temperature gauge will move to the H hot area if your vehicle is equipped with analog gauges e The engine coolant temperature gauge will illuminate all eight bars and a tone will sound every five seconds for one minute if your vehicle is equipped with digital gauges e The Check Engine indicator light will illuminate If the engine reaches a preset over temperature condition the engine will automatically switch to alternating cylinder operation Each disabled cylind
112. ease to deactivate PANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel during headlight saon00000 0 AK and parklamp operation ongo brighten the O00 1 0000M instrument panel Se e Rotate the thumbwheel from right to left to dim the instrument panel Domelamp Control The panel dimmer control also controls the domelamp operation e Rotate the thumbwheel fully to the right past detent to activate the domelamp e In order to turn off the domelamp rotate the thumbwheel to the left 37 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant If your vehicle has been in an accident the alignment of your headlamps should be checked by a qualified service technician Vertical aim adjustment 1 Park the vehicle on a level surface approximately 7 6 meters 25 feet from a vertical wall or screen directly in front of it e 1 Eight feet e 2 Center height of lamp to ground e 3 Twenty five feet e 4 Horizontal reference line 2 Measure the height of the headlamp bulb center from the ground and mark a 2 5 meter 8 foot horizontal reference line on the vertical wall or screen at this height a piece of masking tape works well 3 Turn on the low beam headlamps to illuminate the wall or screen and open the hood 4 On the wall or screen you will observe an are
113. ecisions of the Board are binding on Ford and in some cases on the dealer but not on consumers who are free to pursue other remedies available to them under state or federal law To request a DSB Brochure Application For a brochure application speak to your dealer or write call the Board at the following address phone number Dispute Settlement Board P O Box 1424 Waukesha WI 53187 1424 1 800 428 3718 You may also contact the North American Customer Relationship Center at 1 800 392 3673 Ford TDD for the hearing impaired 1 800 232 5952 or by writing to the Center at the following address Ford Motor Company Customer Relationship Center P O Box 6248 Dearborn Michigan 48121 UTILIZING THE MEDIATION ARBITRATION PROGRAM CANADA ONLY In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory related vehicle service concern have been unsatisfactory Ford of Canada participates in an impartial third party mediation arbitration program administered by the Canadian Motor Vehicle Arbitration Plan CAMVAP The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings In the CAMVAP program impartial third party arbitrators conduct hearings at mutually convenient times
114. econds or less CHANNEL X co ey TRAINED will be displayed when training is complete S 52 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls 6 DID NOT TRAIN will be displayed if the channel did not properly train r co 7 Release the channel X button Training is complete i Note Additional training may be Cle a required for rolling code equipped devices Refer to the Rolling code Sat programming in this section Rolling code programming To train a garage door opener or other rolling code equipped devices with the rolling code feature follow these instructions after completing the Train mode in this section A second person may make the following training procedures quicker amp easier 1 Locate the learn or smart button on the garage door motor head unit Exact location and color of the button may vary by product brand If there is difficulty locating the learn or smart button refer to the device s owner manual or contact HomeLink at 1 800 355 3515 or on the Internet at www homelink com 2 Press and release the learn or smart button on the garage door motor head unit Note Following step 2 there are 30 seconds in which to initiate step 3 3 Press and release the programmed HomeLink button Press and release the HomeLink ao button a second time to complete
115. ed to be made to the zone and calibration of the compass Compass zone adjustment 1 Determine which magnetic zone you are in by referring to the zone map 2 Turn the ignition to the ON position 3 Press and hold the MODE control until VAR appears in the display then release The display should show the current zone number logo 4 Press the MODE control until the desired zone number appears The ra display will flash and then return to 9 4 VAR normal operation The zone is now j updated i 48 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Compass calibration adjustment Perform this adjustment in an open area free from steel structures and high voltage lines l 1 Press and hold the MODE control TNP TNP until CAL appears in the display approximately eight seconds and CF release 2 Drive the vehicle slowly less N E J than 5 km h 3 mph in circles until CAL indicator turns off in about 2 3 complete circles 3 The compass is now calibrated OVERHEAD CONSOLE WITH MOON ROOF IF EQUIPPED The appearance of your vehicle s overhead console will vary according to your option package Some of the features in the overhead console include Compass Homelink and Moon Roof controls Compass mode The compass reading may be affected when you
116. ed to the unit 7 Press and release the learn or smart button The name and color of the button may vary by manufacturer 64 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Note There are 30 seconds in which to initiate step eight 8 Return to the vehicle and firmly press hold for two seconds and release the HomeLink button Repeat the press hold release sequence again and depending on the brand of the garage door opener or other rolling code equipped device repeat this sequence a third time to complete the programming HomeLink should now activate your rolling code equipped device To program additional HomeLink buttons begin with step 2 in the Programming section For questions or comments please contact HomeLink at www homelink com or 1 800 355 3515 Gate Operator amp Canadian Programming During programming your hand held transmitter may automatically stop transmitting not allowing enough time for HomeLink to accept the signal C KA from the hand held transmitter After completing steps 1 and 2 outlined in the Programming section replace step 3 with the following Note If programming a garage door opener or gate operator it is advised to unplug the device during the cycling process to prevent overheating e Continue to press and hold the HomeLink button note step 3 in the Programming
117. ed with tires designed to provide safe ride and handling capability Only use replacement tires and wheels that are the same size and type such as P metric versus LT metric or all season versus all terrain as those originally provided by Ford Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle which could result in an increased risk of loss of vehicle control vehicle rollover personal injury and death Additionally the use of non recommended tires and wheels could cause steering suspension axle or transfer case power transfer unit failure If you have questions regarding tire replacement see an authorized Ford or Lincoln Mercury dealer Make sure all tires and wheels on the vehicle are of the same size type tread design brand load carrying capacity and speed rating because it can affect the safety and performance of your vehicle which could result in an increased risk of loss of vehicle control vehicle rollover personal injury and death You should replace the spare tire when you replace the other road tires due to the aging of the spare tire Safety practices Driving habits have a great deal to do with your tire mileage and safety e Observe posted speed limits e Avoid fast starts stops and turns e Avoid potholes and objects on the road e Do not run over curbs or hit the tire against a curb when parking If your vehicle is stuck in snow mud sand etc do not rapidly s
118. en the desired position has been reached Using the power lumbar support if equipped The power lumbar control is located on the outboard side of the seat 4 Cd Press one side of the control to adjust firmness Press the other side of the control to adjust softness Heated seats if equipped To operate the heated seats e Push the indicated side of the control for maximum heat e Push again to deactivate e Push the indicated side of the control for minimum heat e Push again to deactivate The heated seat module resets at every ignition run cycle While the ignition is in the run position activating the high or low heated seat switch enables heating mode When activated they will turn off automatically when the ignition is turned to the OFF position The indicator light will illuminate when the heated seats have been activated 88 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Adjusting the power front seats door mounted controls if equipped The controls for the power seats are located on the inside of each front door A Never adjust the driver s seat or seatback when the vehicle is moving A Do not pile cargo higher than the seatbacks to avoid injuring people in a collision or sudden stop A Always drive and ride with your seatback upright and the lap belt snug and low across the hips A Reclining the seatback can cause an occupan
119. ent zone p e SET ZONE XX e 3 Release the MODE button 1 4 Repeatedly press and release the RESET button to scroll through the zones 1 15 until the desired zone is displayed 5 Press the MODE button to save the new zone setting and return to the compass normal mode Note The compass exits the zone setting mode and returns to its previous setting after one minute of no activity Note If power is interrupted during the zone setting process the compass resets to the same zone it was set to before the zone change process was started 50 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Calibration mode To calibrate the compass 1 Press and release the MODE button until the compass directional heading is displayed 2 Hold down the MODE button for 10 seconds to enter the calibration mode The display will read PRESS RESET TO DECAL 3 Release the MODE button 4 Press the RESET button to de calibrate the compass The display will read CIRCLE SLOWLY TO CALIBRATE for a few seconds and then display a direction with CAL displayed on the right side 5 Slowly drive the vehicle in a circle less than 5 km h 3 mph Driver Controls a d Fis RESET a aa This will take up to three circles to complete calibration 6 The correct compass heading will be displayed when the compass is calibrated Note If the RESET button is
120. equipped with a brake shift interlock feature that prevents the gearshift lever from being moved from P Park when the ignition is in the ON position unless the brake pedal is depressed If you cannot move the gearshift lever out of P Park with ignition in the ON position and the brake pedal depressed 1 Apply the parking brake turn ignition key to LOCK then remove the key 2 Insert the key and turn it to OFF Apply the brake pedal and shift to N Neutral When the key is in the ignition and in the OFF position the automatic transmission shift lever can be moved from the P Park position without the brake pedal depressed To avoid unwanted vehicle movement always set the parking brake 3 Start the vehicle If it is necessary to use the above procedure to move the gearshift lever it is possible that a fuse has blown or the vehicle s brakelamps are not operating properly Refer to Fuses and relays in the Roadside Emergencies chapter 133 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving Do not drive your vehicle until you verify that the brakelamps are working Always set the parking brake fully and make sure the gearshift is latched in P Park Turn the ignition to the LOCK position and remove the key whenever you leave your vehicle If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your dealer or
121. er home and business e The name of the dealer and the city where the dealership is located e The year and make of your vehicle e The date of vehicle purchase e The current odometer reading e The vehicle identification number VIN Additional Assistance If you still have a complaint involving a warranty dispute you may wish to contact the Dispute Settlement Board U S In some states in the U S you must directly notify Ford in writing before pursuing remedies under your state s warranty laws Ford is also allowed a final repair attempt in some states 167 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance In the United States a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson Moss Warranty Act or to the extent allowed by state law before pursuing replacement or repurchase remedies provided by certain state laws This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson Moss Warranty Act or state replacement or repurchase laws FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan Ford ESP coverage It provides the following e Benefits during the warranty period depending on the plan you purchase such as reimbursement for rentals coverage for certain main
122. er acts as an air pump and cools the engine When this occurs the vehicle will still operate However e The engine power will be limited 195 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e The air conditioning system will be disabled Continued operation will increase the engine temperature e If your vehicle is equipped with digital gauges the gauge bars will flash and a tone will sound every five seconds for one minute e The engine will completely shut down causing steering and braking effort to increase Once the engine temperature cools the engine can be re started Take your vehicle to a service facility as soon as possible to minimize engine damage When fail safe mode is activated You have limited engine power when in the fail safe mode so drive the vehicle with caution The vehicle will not be able to maintain high speed operation and the engine will run rough Remember that the engine is capable of completely shutting down automatically to prevent engine damage therefore 1 Pull off the road as soon as safely possible and turn off the engine 2 Arrange for the vehicle to be taken to a service facility 3 If this is not possible wait a short period for the engine to cool 4 Check the coolant level and replenish if low Never remove the coolant reservoir cap while the engine is running or hot 5 Re start the engine and take your vehicle to a
123. er use strong household detergents or soap such as dish washing or laundry liquid These products can discolor and spot painted surfaces e Never wash a vehicle that is hot to the touch or during exposure to strong direct sunlight e Always use a clean sponge or car wash mitt with plenty of water for best results e Dry the vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting e It is especially important to wash the vehicle regularly during the winter months as dirt and road salt are difficult to remove and cause damage to the vehicle e Immediately remove items such as gasoline diesel fuel bird droppings and insect deposits because they can cause damage to the vehicle s paintwork and trim over time e Remove any exterior accessories such as antennas before entering a car wash e Suntan lotions and insect repellents can damage any painted surface if these substances come in contact with your vehicle wash off as soon as possible WAXING Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage e Wash the vehicle first e Do not use waxes that contain abrasives e Do not allow paint sealant to come in contact with any non body ow gloss black colored trim such as grained door handles roof racks bumpers side moldings mirror housings or the windshield cowl area The paint sealant will gray or stain the part
124. erior lights normally controlled by the headlamp control The autolamp system also keeps the lights on for a predetermined period of time after the ignition switch is turned to OFF e To turn autolamps on rotate the control counterclockwise to the next position from OFF e To turn autolamps off rotate the control clockwise past OFF to the parking lamp position DQz then back to OFF The headlamps will turn on under the following conditions 1 Headlamp switch is turned to the headlamps on position 2 With the ignition in run or start wipers turned on and the headlamp switch in the autolamp position Daytime running lamps DRL if equipped Turns the lowbeam headlamps on with a reduced output To activate e the key must be in the ON position e the parking brake released and e the headlamp control is in the OFF or Parking lamps position 36 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights Always remember to turn on your headlamps at dusk or during inclement weather The Daytime Running Light DRL System does not activate your tail lamps and generally may not provide adequate lighting during these conditions Failure to activate your headlamps under these conditions may result in a collision High beams Push the lever toward the instrument panel to activate Pull the lever towards you to deactivate Flash to pass Pull toward you slightly to activate and rel
125. ers front safety belt buckle sensors and the driver seat position sensor In addition the RCM also monitors the restraints warning light in the instrument cluster A difficulty with the system is indicated by one or more of the following e The warning light will either flash or stay lit e The warning light will not illuminate immediately after ignition is turned on e A series of five beeps will be heard The tone pattern will repeat periodically until the problem and warning light are repaired If any of these things happen even intermittently have the Personal Safety System serviced at your dealership or by a qualified technician immediately Unless serviced the system may not function properly in the event of a collision Safety restraints precautions A Always drive and ride with your seatback upright and the lap belt snug and low across the hips f To reduce the risk of injury make sure children sit in the back seat where they can be properly restrained fp Never let a passenger hold a child on his or her lap while the vehicle is moving The passenger cannot protect the child from injury in a collision All occupants of the vehicle including the driver should always properly wear their safety belts even when an air bag supplemental restraint system SRS is provided It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a collision people riding in these areas are more likely to be
126. f the socket and push in the new bulb To install reverse the removal procedure 45 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls MULTI FUNCTION LEVER Windshield wiper Rotate the end Y of the control away from you to increase the speed of the wipers rotate towards you to decrease the speed of the wipers Windshield washer Push the end of the stalk e briefly causes a single swipe of the wipers without washer fluid e a quick push and hold the wipers will swipe three times with washer fluid e along push and hold the wipers and washer fluid will be activated for up to ten seconds Windshield wiper washer features The exterior lamps will turn on with the ignition on Headlamp control in the Autolamp position and the windshield wipers are turned on The lights will remain on for 30 seconds after the wipers are turned off Changing the wiper blades To make changing the wiper blades easy turn the ignition to ACC then turn the wipers on When the wipers reach the vertical position turn the ignition to LOCK 46 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls To replace the wiper blades 1 Pull the wiper arm away from the windshield and lock into the service Mi position ie 2 Press and hold the tab on the a blade and slide the blade off the wiper arm pin 3 To attach the new wiper blade press
127. fing sensors e Restraint system warning light and back up tone e The electrical wiring for the air bags crash sensor s safety belt pretensioners front safety belt usage sensors driver seat position sensor and indicator lights How does the Personal Safety System work The Personal Safety System can adapt the deployment strategy of your vehicle s safety devices according to crash severity and occupant conditions A collection of crash and occupant sensors provides information to the Restraints control module RCM During a crash the RCM activates the safety belt pretensioners and or either one or both stages of the dual stage air bag supplemental restraints based on crash severity and occupant conditions The fact that the pretensioners or air bags did not activate for both front seat occupants in a collision does not mean that something is wrong with the system Rather it means the Personal Safety System determined the accident conditions crash severity belt usage etc were not appropriate to activate these safety devices Front air bags and pretensioners are designed to activate only in frontal and near frontal collisions not rollovers side impacts or rear impacts unless the collision causes sufficient longitudinal deceleration Driver and passenger dual stage air bag supplemental restraints The dual stage air bags offer the capability to tailor the level of air bag inflation energy A lower less forceful energy level is
128. formation On board diagnostics OBD II Your vehicle is equipped with a computer that monitors the engine s emission control system This system is commonly known as the On Board Diagnostics System OBD II This OBD II system protects the environment by ensuring that your vehicle continues to meet government emission standards The OBD II system also assists the service technician in properly servicing your vehicle When the Check engine Service engine soon light illuminates the OBD II system has detected a malfunction Temporary malfunctions may cause your Check engine Service engine soon light to illuminate Examples are 1 The vehicle has run out of fuel The engine may misfire or run poorly 2 Poor fuel quality or water in the fuel 3 The fuel cap may not have been securely tightened These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel and or properly tightening the fuel cap After three driving cycles without these or any other temporary malfunctions 205 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications present the Check engine Service engine soon light should turn off A driving cycle consists of a cold engine startup followed by mixed city highway driving No additional vehicle service is required If the Check engine Service engine soon light remains on have your vehicle serviced at the first available opportunity
129. from for that seating position until you hear a snap and feel the latch engage Make sure the tongue is latched securely by pulling on it 5 To put the retractor in the automatic locking mode grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out and a click is heard ee 6 Allow the belt to retract The belt will click as it retracts to indicate it is in the automatic locking mode 7 Pull the lap belt portion across the child seat toward the buckle and x pull up on the shoulder belt while pushing down with your knee on the child seat 117 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints 8 Allow the safety belt to retract to remove any slack in the belt 9 Before placing the child in the seat forcibly move the seat forward and back to make sure the seat is securely held in place To check this grab the seat at the belt path and attempt to move it side to side and forward There should be no more than one inch of movement for proper installation 10 Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode you should not be able to pull more belt out If the retractor is not locked unbuckle the belt and repeat steps two through nine Check to make sure the child seat is properly secured before each use Attaching child safety seats with tether straps
130. fus Locks and Security 3 Enter your personal 5 digit code Each number must be entered within five seconds of each other 4 Press 1 e 2 to store the first personal code 5 The doors will lock then unlock to confirm programming of the new code To store a second personal code 1 Enter the factory set code 2 Within five seconds press 1 e 2 on the keypad to enter the programming mode 3 Enter a second personal 5 digit code Each number must be entered within five seconds of each other 4 Press 3 e 4 to store the second personal code 5 The doors will again lock then unlock to confirm programming of the new code To store a third personal code 1 Enter the factory set code 2 Within five seconds press 1 e 2 on the keypad to enter the programming mode 3 Enter a third personal 5 digit code Each number must be entered within five seconds of each other 4 Press 5 e 6 or 7 e 8 or 9 e 0 or wait five seconds to store the third personal code 5 The doors will again lock then unlock to confirm programming of the new code Tips e Do not set a code that uses five of the same number e Do not use five numbers in sequential order e The factory set code will work even if you have set your own personal code e If you set a second personal code it will erase your first personal code Erasing personal code To erase all of the personal entry codes programmed to a vehicle 1 Enter the factory set code
131. gines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal When washing e Take care when using a power washer to clean the engine The high pressure fluid could penetrate the sealed parts and cause damage e Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components e Spray Motorcraft Engine Shampoo and Degreaser ZC 20 on all parts that require cleaning and pressure rinse clean 176 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Cleaning e Cover the highlighted areas to prevent water damage when cleaning the engine e Never wash or rinse the engine while it is running water in the running engine may cause internal damage PLASTIC NON PAINTED EXTERIOR PARTS Use only approved products to clean plastic parts These products are available from your dealer e For routine cleaning use Motorcraft Detail Wash ZC 3 A e If tar or grease spots are present use Motorcraft Bug and Tar Remover ZC 42 WINDOWS AND WIPER BLADES The windshield rear and side windows and the wiper blades should be cleaned regularly If the wipers do not wipe properly substances on the vehicle s glass or the wiper blades may be the cause These may include hot wax treatments used by commercial car washes tree sap or other organic contamination To clean these items please follow these tips e T
132. h is based on your recent driving history of 800 km 500 miles This value is not the same as the average fuel economy display The running average fuel economy is reinitialized to a factory default value if the battery is disconnected If CO or CS is displayed there is a problem with the fuel indication system and you should contact your dealer for service as soon as possible AVG FUEL ECONOMY average fuel economy Select this function to display your DISTANCE average fuel economy in liters TO EMPTY MY 100 km or miles gallon TRIR TRIP Ne If you calculate your average fuel economy by dividing miles traveled by gallons used your figure may be different than displayed for the following reasons e your vehicle was not perfectly level during fill up e differences in the automatic shut off points on the fuel pumps at service stations e variations in top off procedure from one fill up to another e rounding of the displayed values to the nearest 0 1 liter gallons Press the RESET control while AVG ECON is displayed to reset the function The average displayed is the average since the last reset 69 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls TRIP A and TRIP B These two functions allow you to DISTANCE AVG FUEL see how far you have traveled since TO EMPTY ECONOMY you last reset Trip A and Trip B are TRIP AVG B SPEED completely i
133. h water sesrormaneies 137 E Electronic message center 67 Emergencies roadside jJump starting oo msia 159 Emission control system 204 ENSING sererai 228 cleaning ereo n 176 COOLATIG ea 190 fail safe coolant cceeee 195 idle speed control 000 188 lubrication specifications 0 60 226 228 refill capacities eee 225 SELVICE POINTS srecne arasi 183 starting after a collision 145 Engine block heater 126 Engine Oil ssscisiesssressccasincsavsaereas 184 change oil soon warning message CENTET sicscisrieisrer 184 checking and adding 184 GIDSUICK sirisser oa 184 filter specifications 187 224 recommendations ccce 187 refill capacities occ 225 specifications ssori 226 228 Exhaust fumes cccceeeeeees 127 F Fail safe cooling ceee 195 FIO MAUS j 22 200gceenseeceaeestendenees 71 Fluid capacities eee 225 PUE leror e a raiyati 196 calculating fuel ECONOMY sasuicecstscescenysnevsscuen 52 201 GAD e E R 198 Capaill Yenerin An E 225 choosing the right fuel 199 comparisons with EPA fuel economy estimates 204 detergent in fuel 00 200 filling your vehicle with fuel serere 196 198 201 filter specifications 201 224 fuel pump shut off switch 145 improving fuel economy 201 octane rating 0 ee 200 228 QUINCY eeseazc
134. han a few seconds when the engine is running 131 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving It is also important to maintain a proper power steering fluid level in the power steering fluid reservoir e Do not operate the vehicle with a low power steering pump fluid level below the MIN mark on the reservoir e Some noise is normal during operation If the noise is excessive check for low power steering pump fluid level before seeking service by your dealer e Heavy or uneven steering efforts may be caused by low power steering pump fluid level Check for low power steering pump fluid level before seeking service by your dealer e Do not fill the power steering pump reservoir above the MAX mark on the reservoir as this may result in leaks from the reservoir If the power steering system breaks down or if the engine is turned off you can steer the vehicle manually but it takes more effort If the steering wanders or pulls check for e an improperly inflated tire e uneven tire wear e loose or worn suspension components e loose or worn steering components e improper steering alignment Speed sensitive steering The steering in your vehicle is speed sensitive At high speeds steering assist will decrease to improve steering feel At lower speeds maneuverability will be increased If the amount of effort required to steer your vehicle changes while driving at a constant vehic
135. he fuel tank due to the empty reserve still present in the tank For consistent results when filling the fuel tank e Turn the engine ignition switch to the off position prior to refueling an error in the reading will result if the engine is left running 201 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e Use the same filling rate setting low medium high each time the tank is filled e Allow no more than 2 automatic click offs when filling e Always use fuel with the recommended octane rating e Use a known quality gasoline preferably a national brand e Use the same side of the same pump and have the vehicle facing the same direction each time you fill up e Have the vehicle loading and distribution the same every time Your results will be most accurate if your filling method is consistent Calculating fuel economy 1 Fill the fuel tank completely and record the initial odometer reading in kilometers or miles 2 Each time you fill the tank record the amount of fuel added in liters or gallons 3 After at least three to five tank fill ups fill the fuel tank and record the current odometer reading 4 Subtract your initial odometer reading from the current odometer reading 5 Follow one of the simple calculations in order to determine fuel economy Calculation 1 Multiply liters used by 100 then divide by total kilometers traveled Ca
136. he disc holder B out of the magazine Do not pull too hard on the disc holder as the disc holder may come completely out of the magazine If this happens reinsert the disc holder back into the magazine while pressing on the lever 29 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems 5 Line up the CD with the groove of the disc holder Ensure that the label on the CD faces downwards 6 Press the disc holder until it locks securely into the magazine Ensure that the disc holder is evenly inserted and at the same a level as the magazine A The unit will not operate if the disc holder is E not inserted at the same level B RADIO FREQUENCIES AM and FM frequencies are established by the Federal Communications Commission FCC and the Canadian Radio and Telecommunications Commission CRTC Those frequencies are AM 530 540 1700 1710 kHz FM 87 7 87 9 107 7 107 9 MHz RADIO RECEPTION FACTORS There are three factors that can affect radio reception e Distance strength The further you travel from an FM station the weaker the signal and the weaker the reception Terrain Hills mountains tall buildings power lines electric fences traffic lights and thunderstorms can interfere with your reception Station overload When you pass a broadcast tower a stronger signal may overtake a weaker one and play while the weak station frequency is displayed
137. he following to raise and lower the head restraints The head restraints can be moved up and down A l v Push control to lower head restraint zi Adjusting the front manual seat if equipped Never adjust the driver s seat or seatback when the vehicle is moving Always drive and ride with your seatback upright and the lap belt snug and low across the hips 86 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Lift handle to move seat forward or backward Pull lever up to adjust seatback Using the manual recline function if equipped Never adjust the driver s seat or seatback when the vehicle is moving Do not pile cargo higher than the seatbacks to avoid injuring people in a collision or sudden stop Always drive and ride with your seatback upright and the lap belt snug and low across the hips Reclining the seatback can cause an occupant to slide under the seat s safety belt resulting in severe personal injuries in the event of a collision a ica a la 87 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints To adjust the front seatback using the manual recliner e Lift and hold the handle located on the side of the seat Lean against the seatback to adjust it to your desired position N v You can recline the seat back or L bring it forward e Release the handle wh
138. he windshield rear windows and side windows may be cleaned with a non abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner ZC 23 available from your dealer e Do not use abrasives as they may cause scratches 177 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Cleaning e Do not use fuel kerosene or paint thinner to clean any parts e Wiper blades can be cleaned with isopropyl rubbing alcohol or windshield washer solution Be sure to replace wiper blades when they appear worn or do not function properly Do not use sharp objects such as a razor blade to clean the inside of the rear window or to remove decals as it may cause damage to the rear window defroster s heated grid lines INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth then dry with a dry cloth e Avoid cleaners or polish that increase the gloss of the upper portion of the instrument panel The dull finish in this area helps protect the driver from undesirable windshield reflection Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the air bag system e Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces INTERIOR TRIM e Clean the interior trim areas with
139. her than adhesive labels Ballpoint pens may damage CDs Please contact your dealer for further information 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus 25 Entertainment Systems PREMIUM AM FM STEREO CASSETTE IF EQUIPPED 1 Bass Press BASS and the press SEL to increase decrease the amount of bass output Treble Press TREB and then press SEL to increase decrease the amount of treble output 2 Select Use to make bass treble balance and fade adjustments 26 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems 3 Balance Press BAL then press SEL to shift the sound from to the i left right speakers p Fade Press FADE then press SEL to shift the sound from the front rear speakers 4 Eject Press to eject a tape 5 RDS Allows your audio system C C e to receive station identification or program type from RDS equipped FM radio stations Press RDS then press SEL to activate deactivate Traffic Allows you to hear traffic broadcasts With the feature ON press SEEK or SCAN to find a station broadcasting a traffic report if it is broadcasting RDS data Traffic information is not available in most U S markets FIND Program type Allows you to search RDS equipped stations for a certain category of music format Classic Country Info Jazz Oldies R amp B Religious R
140. hield washer Motorcraft Premium fluid Windshield Washer Fill to line on reservoir Concentrate 5 7L 6 0 quarts lUse only brake fluids certified to meet Ford specifications Refer to Lubricant Specifications in this chapter DOT 3 fluid is recommended However if DOT 3 is not available DOT 4 fluid can be used Ensure the correct automatic transmission fluid is used MERCON and MERCON V are not interchangeable DO NOT MIX MERCON and MERCON V Refer to the Scheduled Maintenace Guide to determine the correct service interval 225 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Indicates only approximate dry fill capacity Some applications may vary based on cooler size and if equipped with an in tank cooler The amount of transmission fluid and fluid level should be set by the indication on the dipstick s normal operating range 4Add the coolant type originally equipped in your vehicle Rear axles are considered lubricated for life when the vehicle is used for normal service See your Scheduled Maintenace Guide for Severe Duty requirements Traction Lok axles use 2 1 2 3L 4 50 4 75 pints of rear axle lubricant Add 118 ml 4 oz of Additive Friction Modifier XL 3 or equivalent meeting Ford specification EST M2C118 A for complete refill of Traction Lok rear axle Service refill capacities are determined by filling the rear axle 6 mm to 14 mm 1 4 in
141. hin the normal operating range add only certified engine oil of the recommended viscosity Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening 3 Recheck the engine oil level Make sure the oil level is not above the normal operating range on the engine oil level indicator dipstick 4 Install the indicator and ensure it is fully seated 5 Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks can be heard To avoid possible oil loss DO NOT operate the vehicle with the engine oil level indicator and or the engine oil filler cap removed 186 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Engine oil and filter recommendations Look for this certification trademark Use SAE 5W 20 engine oil Only use oils Certified For Gasoline Engines by the American Petroleum Institute API To protect your engine s warranty use Motorcraft SAE 5W 20 or an equivalent 5W 20 oil meeting Ford specification WSS M2C153 H SAE 5W 20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle s engine Do not use supplemental engine oil additives cleaners or other engine treatments They are unnecessary and could lead to engine damage that is not covered by Ford warranty Change your engine oil and filter according to the appropriate schedule l
142. hird parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada 6 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Introduction Special instructions For your added safety your vehicle is fitted with sophisticated electronic controls Please read the section Supplemental restraint system SRS in the Seating and Safety Restraints chapter Failure to follow the specific warnings and instructions could result in personal injury Front seat mounted rear facing child or infant seats should NEVER be placed in front of an active passenger air bag MIDDLE EAST NORTH AFRICA VEHICLE SPECIFIC INFORMATION For your particular global region your vehicle may be equipped with features and options that are different from the ones that are described in this Owner s Guide therefore a supplement has been supplied that complements this book By referring to the pages in the provided supplement you can properly identify those features recommendations and specifications that are unique to your vehicle Refer to this Owner s Guide for all other required information and warnings 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Introduction These are some of the symbols you may see on your vehicle Vehicle Symbol Glossary Safety Alert Fasten Safety Belt Air Bag Side Child Seat Installation Warning
143. hop Manual and replaced if either damage or improper operation is noted Failure to replace the belt and retractor assembly could increase the risk of injury in a collision Unbuckle the combination lap shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive emergency locking mode Front safety belt height adjustment Your vehicle has safety belt height adjustments for the driver and front outboard passenger Adjust the height of the shoulder belt so the A belt rests across the middle of your A shoulder To lower the shoulder belt height 4 9 push the button and slide the height adjuster down To raise the height of the shoulder belt push the button and slide the height adjuster up Pull down on the height adjuster to make sure it is locked in place Position the safety belt height adjusters so that the belt rests across the middle of your shoulder Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a collision 97 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Lap belts Adjusting the front center seat lap belt The lap belt should fit snugly and as low as possible around the hips not across the waist The lap belt does not adjust NW automatically Insert the tongue into 7 the correct buckle the buckle 7 c
144. ht of the vehicle and the loaded trailer including all cargo and passengers that the vehicle can handle without risking damage Cmportant The towing vehicle s braking system is rated for operation at GVWR not at GCWR Separate functional brakes should be used for safe control of towed vehicles and for trailers where the GCW of the towing vehicle plus the trailer exceed the GVWR of the towing vehicle The GCW must never exceed the GCWR Maximum Loaded Trailer Weight is the highest possible weight of a fully loaded trailer the vehicle can tow It assumes a vehicle with only mandatory options no cargo internal or external a tongue load of 10 15 conventional trailer or king pin weight of 15 25 fifth wheel trailer and driver only 150 lbs 68 kg Consult your dealership or the RV and Trailer Towing Guide provided by your dealership for more detailed information Tongue Load or Fifth Wheel King Pin Weight refers to the amount of the weight that a trailer pushes down on a trailer hitch Examples For a 5 000 lbs 2 268 kg conventional trailer multiply 5 000 by 0 10 and 0 15 to obtain a proper tongue load range of 500 to 750 Ibs 227 to 340 kg For an 11 500 lbs 5 216 kg fifth wheel trailer multiply by 0 15 and 0 25 to obtain a proper king pin load range of 1 725 to 2 875 Ibs 782 to 1 304 kg Do not exceed the GVWR or the GAWR specified on the certification label Do not use replacement tires with lower load
145. iangle on the body C near the tire you are changing then O O place the jack D under the O frame A of the vehicle aligning it with the mark B triangle Position the jack according to the following guides and turn the jack handle clockwise until the wheel is completely off the ground To lessen risk of personal injury do not put any part of your body under the vehicle while changing a tire Do not start the engine when your vehicle is on the jack The jack is ONLY meant for changing the tire e Never use the rear differential as a jacking point 8 Remove the metal lug nuts with the lug wrench to remove the lug nut retained full wheelcover and wheel tire assembly 9 If equipped with a full size spare tire and lug nut retained full wheelcover install the wheelcover before reinstalling the lug nuts 10 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall lug nuts until the wheel is snug against the hub Do not fully tighten the lug nuts until the wheel has been lowered 158 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies 11 Lower the vehicle by turning the jack handle counterclockwise 12 Remove the jack and fully tighten the lug nuts in the order shown Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification 13 Put flat tire jack and lug wrench away
146. icle is stopped and the gearshift lever is in the P Park position Press and hold the rocker control to adjust accelerator and brake pedal e Press the right side of the control to adjust the pedals toward you e Press the left side of the control to adjust the pedals away from you The adjustment allows for approximately 65 mm 2 5 inches of maximum travel 58 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving SPEED CONTROL IF EQUIPPED With speed control set you can maintain a speed of 48 km h 80 mph or more without keeping your foot on the accelerator pedal Speed control does not work at speeds below 48 km h 80 mph Do not use the speed control in heavy traffic or on roads that are winding slippery or unpaved Setting speed control The controls for using your speed control are located on the steering wheel for your convenience 1 Press the ON control and release it 2 Accelerate to the desired speed 3 Press the SET ACCEL control and release it 4 Take your foot off the accelerator pedal 5 The message SPEED CONTROL Gf equipped will be displayed in the optional instrument cluster Note e Vehicle speed may vary when driving up and down a steep hill e If the vehicle speed increases above the set speed on a downhill you may want to ap
147. ight on may cause the Service CAP engine soon warning light to come on Refer to Fuel filler cap in the Maintenance and Specifications chapter Brake system warning light e Standard instrument cluster BRAKE e Optional instrument cluster To confirm the brake system Ar A OG warning light is functional it will momentarily illuminate when the ignition is turned to the ON position when the engine is not running or in a position between ON and START or by applying the parking brake when the ignition is turned to the ON position If the brake system warning light does not illuminate at this time seek service immediately from your dealership Illumination after releasing the parking brake indicates low brake fluid level and the brake system should be inspected immediately by your servicing dealership Driving a vehicle with the brake system warning light on is dangerous A significant decrease in braking performance may occur It will take you longer to stop the vehicle Have the vehicle checked by your dealer immediately 1i 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster Anti lock brake system If the ABS light stays illuminated or continues to flash a malfunction has been detected have the system serviced immediately Normal braking is still functional unless the brake warning light also is illuminated Air bag readiness If this light fails AIR to illuminate whe
148. igned to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that initiates air bag inflation The fact that the air bags did not inflate in a collision does not mean that something is wrong with the system Rather it means the forces were not of the type sufficient to cause activation Driver and passenger airbags are designed to inflate in frontal and near frontal collisions not rollover side impact or rear impacts unless the collision causes sufficient longitudinal deceleration 106 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints The air bags inflate and deflate rapidly upon activation After air bag deployment it is normal to notice a smoke like powdery residue or smell the burnt propellant This may consist of cornstarch talcum powder to lubricate the bag or sodium compounds e g baking soda that result from the combustion process that inflates the air bag Small amounts of sodium hydroxide may be present which may irritate the skin and eyes but none of the residue is toxic While the system is designed to help reduce serious injuries contact with a deploying air bag may also cause abrasions swelling or temporary hearing loss Because air bags must inflate rapidly and with considerable force there is the risk of death or serious injuries such as fractures facia
149. imited Service Publications P O Box 1580 Station B Mississauga Ontario L4Y 4G3 IN CALIFORNIA U S ONLY California Civil Code Section 1793 2 d requires that if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer less a reasonable allowance for consumer use The consumer has the right to choose whether to receive a refund or replacement vehicle California Civil Code Section 1793 22 b presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within the first 18 months of ownership of a new vehicle or the first 29 000 km 18 000 miles whichever occurs first 1 Two or more repair attempts are made on the same non conformity likely to cause death or serious bodily injury OR 2 Four or more repair attempts are made on the same nonconformity a defect or condition that substantially impairs the use value or safety of the vehicle OR 173 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance 3 The vehicle is out of service for repair of nonconformities for a total of more than 3
150. in front of the child s face or neck the child should wear the lap and shoulder belt Moving the child ees to the center of the vehicle may help provide a good shoulder belt it Do not leave children unreliable adults or pets unattended in your vehicle Child booster seats Children outgrow a typical convertible or toddler seat when they weigh 40 pounds and are around 4 years of age Although the lap shoulder belt will provide some protection these children are still too small for lap shoulder belts to fit properly which could increase the risk of serious injury To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats Ford Motor Company recommends use of a belt positioning booster Booster seats position a child so that safety belts fit better They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably Booster seats also make the shoulder belt fit better and more comfortably for growing children When children should use booster seats Children need to use booster seats from the time they outgrow the toddler seat until they are big enough for the vehicle seat and lap shoulder belt to fit properly Generally this is when they weigh about 80 Ibs about 8 to 12 years old Booster seats should be used until you can answer YES to ALL of these questions e Can the child sit all the way back against the vehicle seat back with knees bent comf
151. ion 232 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Accessories MERCURY ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Mercury accessories are available for your vehicle through your local authorized Mercury or Ford of Canada dealer These quality accessories have been specifically engineered to fulfill your automotive needs they are custom designed to complement the style and aerodynamic appearance of your vehicle In addition each accessory is made from high quality materials and meets or exceeds Mercury s rigorous engineering and safety specifications Ford Motor Company will repair or replace any properly dealer installed Mercury accessory found to be defective in factory supplied materials or workmanship during the warranty period as well as any component damaged by the defective accessory The accessory will be warranted for whichever provides you the greatest benefit e 12 months or 20 000 km 12 000 miles whichever occurs first or e the remainder of your new vehicle limited warranty This means that genuine Mercury accessories purchased along with your new vehicle and installed by the dealer are covered for the full length of your New Vehicle s Limited Warranty 3 years or 60 000 km 36 000 miles whichever occurs first Contact your dealer for details and a copy of the warranty Not all accessories are available for all models Following is a list of several Mercur
152. ires Increasing the inflation pressure beyond this pressure will not increase the tires load carrying capability 212 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Extra load A class of P metric or Metric tires designed to carry a heavier maximum load at 41 psi 43 psi 2 9 bar for Metric tires Increasing the inflation pressure beyond this pressure will not increase the tires load carrying capability e kPa Kilopascal a metric unit of air pressure e PSI Pounds per square inch a standard unit of air pressure B pillar The structural member at the side of the vehicle behind the front door e Bead area of the tire Area of the tire next to the rim Sidewall of the tire Area between the bead area and the tread e Tread area of the tire Area of the perimeter of the tire that contacts the road when mounted on the vehicle e Rim The metal support wheel for a tire or a tire and tube assembly upon which the tire beads are seated INFORMATION CONTAINED ON THE TIRE SIDEWALL Federal law requires tire manufacturers to place standardized information on the sidewall of all tires This information identifies and describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall Information on P type tires P215 65R15 95H is an example of a tire size load index
153. ish fus Seating and Safety Restraints The side air bags are fitted on the outboard side of the seatbacks of the front seats In certain lateral collisions the air bag on the side affected by the collision will be inflated The air bag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact collisions The air bag SRS is designed to activate when the vehicle sustains lateral deceleration sufficient to cause the sensors to close an electrical circuit that initiates air bag inflation The fact that the air bags did not inflate in a collision does not mean that something is wrong with the system Rather it means the forces were not of the type sufficient to cause activation Side air bags are designed to inflate in side impact collisions not roll over rear impact frontal or near frontal collisions unless the collision causes sufficient lateral deceleration Several air bag system components get hot after inflation Do not touch them after inflation If the side air bag has deployed the air bag will not function again The side air bag system including the seat must be inspected and serviced by a qualified technician in accordance with the vehicle service manual If the air bag is not replaced the unrepaired area will increase the risk of injury in a collision Determining if the system is operational The SRS uses a readiness light in the instrument c
154. isted in the scheduled maintenance guide Ford production and aftermarket Motorcraft oil filters are designed for added engine protection and long life If a replacement oil filter is used that does not meet Ford material and design specifications start up engine noises or knock may be experienced It is recommended you use the appropriate Motorcraft oil filter or another brand meeting Ford specifications for your engine application 187 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications BATTERY Your vehicle is equipped with a Motorcraft maintenance free battery which normally does not require additional water during its life of service However for severe usage or in high temperature climates check the battery electrolyte level Refer to the Scheduled Maintenance Guide for the service interval schedules Keep the electrolyte level in each cell up to the level indicator Do not overfill the battery cells If the electrolyte level in the battery is low you can add plain tap water to the battery as long as you do not use hard water water with a high mineral or alkali content If possible however try to only fill the battery cells with distilled water If the battery needs water often have the charging system checked If your battery has a cover shield make sure it is reinstalled after the battery has been cleaned or replaced For longer trouble free
155. ith non Ford aftermarket remote start systems Use of these systems may result in vehicle starting problems and a loss of security protection THEFT INDICATOR The theft indicator is the flashing red indicator located on the dash panel e When the ignition is in the 1 OFF LOCK position the indicator will flash once every 2 seconds to indicate the SecuriLock system is functioning as a theft deterrent e When the ignition is in the 3 ON position the indicator will glow for 3 seconds to indicate normal system functionality If a problem occurs with the SecuriLock system the indicator will flash rapidly or glow steadily when the ignition is in the 3 ON position If this occurs the vehicle should be taken to an authorized dealer for service 82 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security Automatic arming The vehicle is armed immediately after switching the ignition to the 3 OFF or 2 LOCK position The indicator on the instrument panel will flash every two seconds when the vehicle is armed Automatic disarming Switching the ignition to the 4 ON position with a coded key disarms the vehicle The indicator on the instrument will illuminate for three seconds and then go out If the indicator stays on for an extended period of time or flashes rapidly have the system serviced by your dealership or a qualified technician Key information Your vehicle is sup
156. l 1 Make sure the vehicle is on level ground 2 Turn the engine off and wait up to 10 minutes for the oil to drain into the oil pan 3 Set the parking brake and ensure the gearshift is securely latched in P Park 4 Open the hood Protect yourself from engine heat 184 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications 5 Locate and carefully remove the engine oil level indicator dipstick lt a ee 6 Wipe the indicator clean Insert the indicator fully then remove it again e If the oil level is within this range the oil level is acceptable DO NOT ADD OIL CC RRR 0 po nor overriut e If the oil level is below this mark engine oil must be added 4 to raise the level within the normal operating range O DO NOT OVERFILL 185 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications If required add engine oil to the engine Refer to Adding engine oil in this chapter e Do not overfill the engine with oil Oil levels above this 4 mark may cause engine damage If the engine is overfilled some oil must be removed from the engine by a qualified service technician 7 Put the indicator back in and ensure it is fully seated Adding engine oil 1 Check the engine oil For instructions refer to Checking the engine oil in this chapter 2 If the engine oil level is not wit
157. l and eye injuries or internal injuries particularly to occupants who are not properly restrained or are otherwise out of position at the time of air bag deployment Thus it is extremely important that occupants be properly restrained as far away from the air bag module as possible while maintaining vehicle control The SRS consists of the following items e Driver and passenger air bag modules which include the inflators and air bags e Driver and passenger side air bags e One or more impact and safing sensors e A readiness light and tone e A diagnostic module e The electrical wiring which connects the components The diagnostic module monitors its own internal circuits as well as the supplemental air bag electrical system wiring including the impact sensors the system wiring the air bag system readiness light the air bag back up power and the air bag ignitors Several air bag system components get hot after inflation Do not touch them after inflation 107 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints If the air bag has deployed the air bag will not function again and must be replaced immediately If the air bag is not replaced the unrepaired area will increase the risk of injury in a collision If the safety belt pretensioners deploy in an accident they will not function again belt will not extract or retract and must be replaced immediately Failur
158. l may shut off automatically when you are towing on long steep grades Consult your local motor vehicle speed regulations for towing a trailer e To eliminate excessive shifting use a lower gear This will also assist in transmission cooling For additional information refer to the Understanding the positions of the 4 speed automatic transmission section in this chapter e Anticipate stops and brake gradually e Do not exceed the GCWR rating or transmission damage may occur Servicing after towing If you tow a trailer for long distances your vehicle will require more frequent service intervals Refer to your Scheduled Maintenance Guide for more information Trailer towing tips e Practice turning stopping and backing up before starting on a trip to get the feel of the vehicle trailer combination When turning make wider turns so the trailer wheels will clear curbs and other obstacles e Allow more distance for stopping with a trailer attached e If you are driving down a long or steep hill shift to a lower gear Do not apply the brakes continuously as they may overheat and become less effective e The trailer tongue weight should be 10 15 of the loaded trailer weight e After you have traveled 50 miles 80 km thoroughly check your hitch electrical connections and trailer wheel lug nuts e To aid in engine transmission cooling and A C efficiency during hot weather while stopped in traffic place the gearshift lever in
159. lculation 2 Divide total miles traveled by total gallons used Keep a record for at least one month and record the type of driving city or highway This will provide an accurate estimate of the vehicle s fuel economy under current driving conditions Additionally keeping records during summer and winter will show how temperature impacts fuel economy In general lower temperatures give lower fuel economy Driving style good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy Habits e Smooth moderate operation can yield up to 10 savings in fuel e Steady speeds without stopping will usually give the best fuel economy 202 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e Idling for long periods of time greater than one minute may waste fuel e Anticipate stopping slowing down may eliminate the need to stop e Sudden or hard accelerations may reduce fuel economy e Slow down gradually e Driving at reasonable speeds traveling at 88 km h 55 mph uses 15 less fuel than traveling at 105 km h 65 mph e Revving the engine before turning it off may reduce fuel economy e Using the air conditioner or defroster may reduce fuel economy e You may want to turn off the speed control in hilly terrain if unnecessary shifting between third and fourth gear occ
160. le speed have the power steering system checked by your dealer or a qualified service technician AIR SUSPENSION SYSTEM IF EQUIPPED The air suspension system is designed to improve ride handling and general vehicle performance during e Certain road conditions e Steering maneuvers e Braking Accelerations 132 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving This system keeps the rear of your vehicle at a constant level by automatically adding air or releasing air from the springs If you exceed the load limit the rear air suspension may not operate The air suspension shut off switch is located on the left side of the trunk Pah ia If this switch is in the OFF position the rear air suspension will not mn EEU DE operate PNEUMATIQUE WARNING To prevent sudden vehicle movement turn off air suspen sion switch prior to jacking hoisting or towing vehicle AVERTISSEMENT Pour pr venir tout mouvement soudain du v hi cule placer l arr t l interrupteur de la suspension pneumatique avant de lever le v hicule cric ou pont l vateur ou de le remorquer L On vehicles equipped with Air Suspension turn OFF the Air Suspension switch prior to jacking hoisting or towing your vehicle OFF ARRET Normal vehicle operation does not require any action by the driver AUTOMATIC TRANSMISSION OPERATION Brake shift interlock This vehicle is
161. lead and lead compounds Wash hands after handling Because your vehicle s engine is electronically controlled by a computer some control conditions are maintained by power from the battery When the battery is disconnected or a new battery is installed the engine must relearn its idle and fuel trim strategy for optimum driveability and performance To begin this process 1 With the vehicle at a complete stop set the parking brake 2 Put the gearshift in P Park turn off all accessories and start the engine 3 Run the engine until it reaches normal operating temperature 4 Allow the engine to idle for at least one minute 5 Turn the A C on and allow the engine to idle for at least one minute 6 Release the parking brake With your foot on the brake pedal and with the A C on put the vehicle in D Drive and allow the engine to idle for at least one minute 7 Drive the vehicle to complete the relearning process e The vehicle may need to be driven 16 km 10 miles or more to relearn the idle and fuel trim strategy e If you do not allow the engine to relearn its idle trim the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned If the battery has been disconnected or a new battery has been installed the clock and radio settings must be reset once the battery is reconnected 189 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance a
162. learn its shift strategy As a result the transmission may have firm and or soft shifts This operation is considered normal and will not affect function or durability of the transmission Over time the adaptive learning process will fully update transmission operation 1 Use only a 12 volt supply to start your vehicle 2 Do not disconnect the battery of the disabled vehicle as this could damage the vehicle s electrical system 3 Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts 4 Check all battery terminals and remove any excessive corrosion before you attach the battery cables Ensure that vent caps are tight and level 5 Turn the heater fan on in both vehicles to protect any electrical surges Turn all other accessories off Connecting the jumper cables 1 Connect the positive jumper cable to the positive terminal of the discharged battery Note In the illustrations lightning bolts are used to designate the assisting boosting battery 160 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies 2 Connect the other end of the positive cable to the positive terminal of the assisting battery 3 Connect the negative cable to the negative terminal of the assisting battery
163. lecting and storing diagnostic information about your vehicle This potentially includes information about the performance or status of various systems and modules in the vehicle such as engine throttle steering or brake systems In order to properly diagnose and service your vehicle Ford Motor Company Ford of Canada and service and repair facilities may access vehicle diagnostic information through a direct connection to your vehicle when diagnosing or servicing your vehicle Event Data Recording Other modules in your vehicle event data recorders are capable of collecting and storing data during a crash or near crash event The recorded information may assist in the investigation of such an event The modules may record information about both the vehicle and the occupants potentially including information such as e how various systems in your vehicle were operating e whether or not the driver and passenger seatbelts were buckled e how far Cif at all the driver was depressing the accelerator and or the brake pedal e how fast the vehicle was traveling and e where the driver was positioning the steering wheel To access this information special equipment must be directly connected to the recording modules Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent unless pursuant to court order or where required by law enforcement other government authorities or other t
164. lement Even non warranty related tows like accidents or getting stuck in the mud or snow are covered some exclusions apply such as impound towing or repossession Canadian customers refer to your Owner Information Guide for information on e coverage period e exact fuel amounts e towing of your disabled vehicle e emergency travel expense reimbursement e travel planning benefits USING ROADSIDE ASSISTANCE Complete the roadside assistance identification card and place it in your wallet for quick reference In the United States this card is found in the Owner Guide portfolio in the glove compartment in Ford vehicles and is mailed to you if you own a Mercury or Lincoln In Canada the card is found in the Owner Information Guide in the glove compartment U S Ford or Mercury vehicle customers who require roadside assistance call 1 800 241 3673 Lincoln vehicle customers call 1 800 521 4140 144 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Canadian customers who require roadside assistance call 1 800 665 2006 If you need to arrange roadside assistance for yourself Ford Motor Company will reimburse a reasonable amount To obtain reimbursement information U S Ford or Mercury vehicles customers call 1 800 241 3673 Lincoln vehicle customers call 1 800 521 4140 Canadian customers who need to obtain reimbursement information call 1 800 665 2006 ROADSIDE COVERAGE BEY
165. losest to the direction the tongue is coming from To lengthen the belt turn the tongue at a right angle to the belt and pull across your lap until it reaches the buckle To tighten the belt pull the loose end of the belt through the tongue until it fits snugly across the hips Shorten and fasten the belt when not in use Safety belt warning light and indicator chime A The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts 98 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Conditions of operation The driver s safety belt is not The safety belt warning light buckled before the ignition illuminates 1 2 minutes and the switch is turned to the ON warning chime sounds 4 8 seconds position The driver s safety belt is The safety belt warning light and buckled while the indicator warning chime turn off light is illuminated and the warning chime is sounding The driver s safety belt is The safety belt warning light and buckled before the ignition indicator chime remain off switch is turned to the ON position BeltMinder The BeltMinder feature is a supplemental warning to the safety belt warning function This feature provides additional reminders to the driver that the driver s safety belt is unbuckled by intermittently sounding a chime and illuminating the safety
166. lowly or if you notice some sign of fluid leakage Automatic transmission fluid expands when warmed To obtain an accurate fluid check drive the vehicle until it is at normal operating temperature approximately 30 km 20 miles If your vehicle has been operated for an extended period at high speeds in city traffic during hot 207 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications weather or pulling a trailer the vehicle should be turned off for about 30 minutes to allow fluid to cool before checking 1 Drive the vehicle 30 km 20 miles or until it reaches normal operating temperature 2 Park the vehicle on a level surface and engage the parking brake 3 With the parking brake engaged and your foot on the brake pedal start the engine and move the gearshift lever through all of the gear ranges Allow sufficient time for each gear to engage 4 Latch the gearshift lever in P Park and leave the engine running 5 Remove the dipstick wiping it clean with a clean dry lint free rag If necessary refer to Identifying components in the engine compartment in this chapter for the location of the dipstick 6 Install the dipstick making sure it is fully seated in the filler tube 7 Remove the dipstick and inspect the fluid level The fluid should be in the designated area for normal operating temperature or ambient temperature Low fluid level Do not drive the vehicl
167. lowly with the proper coolant mixture see above to within the COLD FULL RANGE or the FULL COLD level on the reservoir If you removed the radiator cap in an overflow system fill the radiator until the coolant is visible and radiator is almost full 6 Replace the cap Turn until tightly installed Cap must be tightly installed to prevent coolant loss After any coolant has been added check the coolant concentration refer to Checking engine coolant If the concentration is not 50 50 protection to 34 F 386 C drain some coolant and adjust the concentration It may take several drains and additions to obtain a 50 50 coolant concentration Whenever coolant has been added the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle If necessary add enough 50 50 concentration of engine coolant and distilled water to bring the liquid level to the proper level If you have to add more than 1 0 liter 1 0 quart of engine coolant per month have your dealer check the engine cooling system Your cooling system may have a leak Operating an engine with a low level of coolant can result in engine overheating and possible engine damage Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford approved recycling process is not yet available 193 2004 Gran
168. lt code mode HomeLink uses default codes for testing and for optional home lighting accessories To load the default codes 1 Simultaneously press and hold buttons 1 and 3 CLEARING butone 1 and 3 CLEAR EN oe 2 After 20 seconds CHANNELS CLEARED is displayed Continue to A hold the buttons _ e9 bed CHANNELS CLEARED J 3 After 10 more seconds CHANNELS DEFAULTED is displayed when all the channel default codes have been successfully loaded fe amp Note If you need to train the i m S amp garage door opener refer to Train J mode in this section Formers oero AUXILIARY POWER POINT The auxiliary power point for five passenger vehicles is located in the floor console storage bin For six passenger vehicles the auxiliary power point is located under the cup holder and ashtray drawer in the center stack 55 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Do not plug optional electrical accessories into the cigarette lighter Use the power point Do not use the power point for operating the cigarette lighter element The Maximum power each power point can supply depends on the fuse rating For example a 20A fuse should supply a maximum of 240 Watts a 15A fuse should supply a maximum of 180 Watts and a 10A fuse should supply a maximum of 120 Watts Exceeding these limits will result in a blown fus
169. luster or a tone to indicate the condition of the system Refer to the Air bag readiness section in the Instrument cluster chapter Routine maintenance of the side air bag is not required A difficulty with the system is indicated by one or more of the following e The readiness light same light as for front air bag system will either flash or stay lit 110 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints e The readiness light will not illuminate immediately after ignition is turned on e A series of five beeps will be heard The tone pattern will repeat periodically until the problem and or light are repaired If any of these things happen even intermittently have the SRS serviced at your dealership or by a qualified technician immediately Unless serviced the system may not function properly in the event of a collision Disposal of air bags and air bag equipped vehicles including pretensioners See your local dealership or qualified technician Air bags MUST BE disposed of by qualified personnel SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children Also see Air bag supplemental restraint system SRS in this chapter for special instructions about using air bags Important child restraint precautions You are required by law to use safety restraints for children in the U S and Canada If
170. ly and you may want to store an extra programmed key away from the vehicle in a safe place to prevent an unforeseen inconvenience The correct coded key must be used for your vehicle The use of the wrong type of coded key may lead to a no start condition If an unprogrammed key is used in the ignition it will cause a no start condition Programming spare keys A maximum of eight keys can be coded to your vehicle Only SecuriLock keys can be used To program a coded key yourself you will need two previously programmed coded keys keys that already operate your vehicle s engine and the new unprogrammed key s readily accessible for timely implementation of each step in the procedure If two previously programmed coded keys are not available you must bring your vehicle to your dealership to have the spare coded key s programmed Please read and understand the entire procedure before you begin 1 Insert the first previously programmed coded key into the ignition and turn the ignition from 3 OFF to 4 ON maintain ignition in 4 ON for at least one second 2 Turn ignition to 3 OFF then 2 LOCK and remove the first coded key from the ignition 3 Within ten seconds of removing the first coded key insert the second previously programmed coded key into the ignition and turn the ignition from 3 OFF to 4 ON maintain ignition in 4 ON for at least one second but no more than ten seconds 4 Turn th
171. mperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel 13 Maximum Permissible Inflation Pressure Tire manufactures maximum permissible pressure and or the pressure at which the maximum load can be carried by the tire This pressure is normally higher than the manufacturer s recommended cold inflation pressure which can be found on either the tire label or certification label which is located on the structure by the trailing edge of the driver s door or the edge of the driver s door The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label The tire suppliers may have additional markings notes or warnings such as standard load radial tubeless etc Additional information contained on the tire sidewall for LT type tires LT type tires have some additional information than those of P type tires these differences are described below 1 LT Indicates a tire designated by the Tire and Rim Association T amp RA that is intended for service on light trucks 2 Load Range Load Inflation Limits Indicates the tires load carrying capabilities and its inflation limits 3 Maximum Load Dual lbs kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is
172. n ignition is turned to ON continues to flash or remains BAG on have the system serviced immediately A chime will also sound when a malfunction in the supplemental restraint system has been detected Safety belt Reminds you to fasten your safety belt A chime will also sound to remind you to fasten your safety belt refer to the Seating and Safety Restraints chapter Charging system Illuminates when the battery is not charging properly Engine oil pressure if equipped Illuminates when the oil pressure falls below the normal range Check the oil level and add oil if needed Refer to Engine oil in the Maintenance and specifications chapter Traction control AdvanceTrac active if equipped Iluminates when the Traction control system is active It will be lit for a minimum of four seconds or for the duration of the Traction Control event refer to the Driving chapter for more information 2 a p gt Air suspension if equipped e Standard instrument cluster AIR SUSP 12 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus e Optional instrument cluster Illuminates when the air suspension is turned OFF the load limit is exceeded or the air suspension system requires servicing Low fuel if equipped Iluminates when the fuel level in the fuel tank is at or near empty refer to Fuel gauge in this chapter for more information O D off e Standard instrument cluster e
173. n is turned to ON and will stay on when the windshield washer fluid is low Trunk ajar If the trunk is not completely closed this light comes on when you turn the ignition to ON With the ignition ON this light will flash five times and sound a tone for one second then the light remains on if the trunk is open Headlamps on warning chime Sounds when the headlamps or parking CHECK AIR SUSPENSION OVERDRIVE OFF LOW WASHER MILES LOL l o m GAL LTR 100 km FLUID TRUNK AJAR CHECK AIR SUSPENSION DOOR OVERDRIVE OFF AJAR VAVI tn UA ent TRUNK AJAR LTR 100 km CHECK AIR SUSPENSION DOOR OVERDRIVE OFF AJAR LOW km Mae I GAL LTR 100 km lamps are on the ignition is off the key is not in the ignition and the driver s door is opened Key in ignition warning chime Sounds when the key is left in the ignition in the OFF LOCK or ACCESSORY position and the driver s door is opened 14 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster GAUGES CHECK AR oD FUEL _ susp OFF R o see A D Q amp CHECK AIR SUSPENSION DOOR OVERDRIVE OFF AJAR SPEED CONTROL _ r cow IODE im WASHER MILES Fu LOLA tear TRUNK AJAR LTR 100 km DISTANCE i AVG FUEL Standard instrument cluster gauges TO EMPTY ECONOMY Cr CPI CHECK FUEL CAP PRN 21 Optional instrument cluster gauges CHECK ENGINE
174. n some climates you may need to use snow tires and chains Follow these guidelines when using snow tires and chains e Either cable type chains or SAE class S chains can be used e Install chains securely verifying that the chains do not touch any wiring brake lines or fuel lines Drive cautiously If you hear the chains rub or bang against your vehicle stop and re tighten the chains If this does not work remove the chains to prevent damage to your vehicle If possible avoid fully loading your vehicle Remove the tire chains when they are no longer needed Do not use tire chains on dry roads 223 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e The suspension insulation and bumpers will help prevent vehicle damage Do not remove these components from your vehicle when using snow tires and chains MOTORCRAFT PART NUMBERS Battery heavy duty BXT 65 750 Oil filter FL 820 S PCV valve Spark plugs 1The PCV valve is a critical emission component It is one of the items listed in the Scheduled Maintenance Guide and is essential to the life and performance of your vehicle and to its emissions system For PCV valve replacement see your dealer or a qualified service technician Refer to the Scheduled Maintenance Guide for the appropriate intervals for changing the PCV valve Replace the PCV valve with one that meets Ford material and design specifications for y
175. nce and parking at curbs e Winter weather driving capability e Wet weather driving capability e All Wheel Driving Capability Gf applicable e Load Leveling Adjustment if applicable When driving with the dissimilar spare tire wheel additional caution should be given to e Towing a trailer e Driving vehicles equipped with a camper body e Driving vehicles with a load on the cargo rack Drive cautiously when using a dissimilar spare tire wheel and seek service as soon as possible Tire change procedure To help prevent the vehicle from moving when you change a tire be sure the parking brake is set then block Gn both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed 155 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies If the vehicle slips off the jack you or someone else could be seriously injured 1 Park on a level surface activate hazard flashers and set parking brake 2 Place gearshift lever in P Park turn engine OFF and block the diagonally opposite wheel 3 Remove the spare tire and the jack The jack could be located e A behind the mini spare tire or e B behind the full size spare tire On vehicles equipped with Air Suspension turn OFF the Air Suspension switch prior to jacking hoisting or towing your vehicle 156 2004 Grand Marquis grn Owners Guide pos
176. nd Specifications e Always dispose of automotive oe batteries in a responsible manner s S Follow your local authorized Y A standards for disposal Call your t local authorized recycling center to find out more about recycling automotive batteries RECYCLE ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant should be checked at the mileage intervals listed in the Scheduled Maintenance Guide The coolant concentration should be maintained at 50 50 coolant and distilled water which equates to a freeze point of 36 C 34 F Coolant concentration testing is possible with a hydrometer or antifreeze tester such as the Rotunda Battery and Antifreeze Tester 014 R1060 The level of coolant should be maintained at the FULL COLD or within the COLD FILL RANGE level in the coolant reservoir If the level falls below add coolant per the instructions in the Adding engine coolant section Your vehicle was factory filled with a 50 50 engine coolant and water concentration If the concentration of coolant falls below 40 or above 60 the engine parts could become damaged or not work properly A 50 50 mixture of coolant and water provides the following e Freeze protection down to 36 C 34 F e Boiling protection up to 129 C 265 F e Protection against rust and other forms of corrosion e Enables calibrated gauges to work properly 190 2004 Grand Marquis grn Owners G
177. ndependent and must m be reset individually DISTANCE AVG FUEL To reset either trip feature to zero A press the RESET control while the A ey SPEED appropriate trip distance feature TRIP A or TRIP B is displayed AVG SPEED average speed Select this function to display your DISTANCE AVG FUEL average speed in miles per hour or TO EMETIK ECONOMY kilometers per hour TRIP TRIR Your vehicle must be moving to calculate your average speed When your vehicle is not moving the average speed is displayed at 0 kilometers 0 miles per hour INTERIOR TRUNK CONTROL The remote trunk release control is located on the driver s door trim panel and can be operated at any time You can render the switch r inoperable by locking the button with your master key 70 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs However drivers must not compromise their own or others safety when using such equipment Mobile Communications can enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile Communication Equipment includes but is not limited to cellular phones pagers
178. ngine braking e Allows upshifts by moving gearshift lever e Will not downshift into 1 First at high speeds allows for 1 First when vehicle reaches slower speeds 136 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving Forced downshifts e Allowed in Overdrive or Drive e Depress the accelerator to the floor e Allows transmission to select an appropriate gear If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow it may be rocked out by shifting from forward and reverse gears stopping between shifts in a steady pattern Press lightly on the accelerator in each gear Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur or the engine may overheat TRACTION LOK AXLE IF EQUIPPED This axle provides added traction on slippery surfaces particularly when one wheel is on a poor traction surface Under normal conditions the Traction Lok axle functions like a standard rear axle Extended use of other than the manufacturer s specified size tires on a Traction Lok rear axle could result in a permanent reduction in effectiveness This loss of effectiveness does not affect normal driving and should not be noticeable to the driver DRIVING THROUGH WATER Do not drive quickly through standing water e
179. nt of the side air bags and increase the risk of injury in an accident Do not lean your head on the door The side air bag could injure you as it deploys from the side of the seatback Do not attempt to service repair or modify the air bag SRS its fuses or the seat cover on a seat containing an air bag See your Ford or Lincoln Mercury dealer All occupants of the vehicle should always wear their safety belts even when an air bag SRS is provided How does the side air bag system work The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags The side air bag system consists of the following e An inflatable nylon bag air bag with a gas generator concealed behind the outboard bolster of the driver and front passenger seatbacks e A special seat cover designed to allow airbag deployment The same warning light electronic control and diagnostic unit as used for the front air bags e Two crash sensors located near the side of the vehicle Side air bags in combination with seat belts can help reduce the risk of severe injuries in the event of a significant side impact collision 109 2004 Grand Marquis grn Owners Guide post 2002 fmt USA Engl
180. nything on or over the air bag module Placing objects on or over the air bag inflation area may cause those objects to be propelled by the air bag into your face and torso causing serious injury Do not attempt to service repair or modify the air bag supplemental restraint systems or its fuses See your Ford or Lincoln Mercury dealer The front passenger air bag is not designed to offer protection to an occupant in the center front seating position Modifying or adding equipment to the front end of the vehicle including frame bumper front end body structure and tow hooks may affect the performance of the air bag system increasing the risk of injury Do not modify the front end of the vehicle 105 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Children and air bags Children must always be properly restrained Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position Failure to follow these instructions may increase the risk of injury in a collision Air bags can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an active air bag If you must use a forward facing child seat in the front seat move the seat all the way back How does the air bag supplemental restraint system work The air bag SRS is des
181. o deteriorate more rapidly In Canada many fuels contain critical fuel system components Do not use fuel containing methanol It can damage critical fuel system components Repairs to correct the effects of using a fuel for which your vehicle was not designed may not be covered by your warranty 199 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Octane recommendations Your vehicle is designed to use Regular unleaded gasoline with pump R M 2 octane rating of 87 We do not recommend the use of gasolines labeled as Regular that a are sold with octane ratings of 86 or lower in high altitude areas Do not be concerned if your engine sometimes knocks lightly However if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating see your dealer or a qualified service technician to prevent any engine damage Fuel quality If you are experiencing starting rough idle or hesitation driveability problems try a different brand of unleaded gasoline Premium unleaded gasoline is not recommended for vehicles designed to use Regular unleaded gasoline because it may cause these problems to become more pronounced If the problems persist see your dealer or a qualified service technician It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the
182. o meet Ford specifications DOT 3 fluid is recommended However if DOT 3 is not available DOT 4 fluid can be used 227 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Add 118 ml 4 oz of Additive Friction Modifier XL 3 or equivalent meeting Ford specification EST M2C118 A for complete refill of Traction Lok rear axles 3Ensure the correct automatic transmission fluid is used Transmission fluid requirements are indicated on the dipstick or on the dipstick handle MERCON and MERCONE V are not interchangeable DO NOT mix MERCON and MERCON V Refer to your Scheduled Maintenance Guide to determine the correct service interval ENGINE DATA Engine Jael Ve engine Required fuel 1 3 7 2 6 5 4 8 Coil on plug VEHICLE DIMENSIONS AT CURB MASS Vehicle dimensions 1 Overall length 5382 211 9 2 Overall width 1987 78 2 228 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications 229 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications IDENTIFYING YOUR VEHICLE Certification label The National Highway Traffic Safety MFD BY FORD MOTOR CO IN U S A Administrati
183. ocated in the middle of the instrument panel Do not place objects on top of the instrument panel as these objects may become projectiles in a collision or sudden stop REAR WINDOW DEFROSTER Gy The rear defroster control is located on the instrument panel Press the rear defroster control to clear the rear window of thin ice and fog A small LED will illuminate when the rear defroster is activated The ignition must be in the ON position to operate the rear window defroster The defroster turns off automatically after a predetermined amount of time or when the ignition is turned to the OFF position To manually turn off the defroster press the control again Activating the rear window defroster will also activate the heated mirrors Gf equipped For more information refer to Heated outside mirrors in the Driver controls chapter Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside of the rear window This may cause damage to the heated grid lines and will not be covered by your warranty 35 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights HEADLAMP CONTROL O Turns the lamps off D Turns on the parking lamps instrument panel lamps license plate lamps and tail lamps ZD Turns the headlamps on Autolamp control X The autolamp system provides light o sensitive automatic on off control of amp dE the ext
184. ock Soft Top 40 Show TYPE Displays the station s call letters and format Setting the clock Press RDS until SELECT HOUR SELECT MINS appears in the display Press SEL to increase decrease A IV the hours minutes 6 AUTO Allows you to set strong radio stations without losing your auro original manually set preset stations Select a frequency and press AUTO Once the six strongest stations are filled the station stored in memory 1 will begin to play To deactivate autoset and return to your audio system s manually set memory stations press the control again 7 Scan Press to hear a brief scan sampling of radio stations or tape selections 27 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems 8 Shuffle Press to play the CD tracks in random order 9 Compression Compression adjust brings soft and loud CD passages together for a more consistent listening level Press to activate deactivate 10 Dolby Dolby noise reduction operates in tape mode to reduce hiss and static during playback The Dolby noise reduction system is manufactured under license from Dolby Laboratories Licensing Corporation Dolby and the double D symbol are registered trademarks of Dolby Laboratories Licensing Corporation 11 Side 1 2 Press to play the alternate side of a tape 12 Fast forward Press to advance on the cassette Press and hold for a more fast advance 1
185. odule Speed chime module GCC only DDM Back up lamps pS Noted S O 19 15A Brake lamps Brake signal for PCM ABS and speed control module DDM P20 Noted o 21 15A LCM for park lamps and interior illumination Autolamp Sunload sensor 22 20A Speed control servo Multi function switch for hazard lamps Brake on off switch Feed for IP fuse 19 149 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies Location Rating Panel Description 23 15A EATC module Instrument cluster LCM Interior lamps Door lock switches 25A LCM for cornering lamps and high a E SSCS Pp Notused SSS Pp Notused SSS Power distribution box PT Not sed S O The power distribution box is located in the engine compartment The power distribution box contains high current fuses that protect your vehicle s main electrical systems from overloads Always disconnect the battery before servicing high current fuses Always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and reconnected refer to the Battery section of the Maintenance and Specifications chapter 150 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies 503 RELAY 209 206 502 303 501 208 205
186. old the control forward to raise the moon roof to the vent position when the glass panel is closed e For one touch operation press the control rearward and release this will fully open the moon roof e To stop one touch operation at the desired position press the control in any direction and release 62 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls To close the moon roof e Press and hold the control forward e To close from the vent position press and hold the control rearward Do not let children play with the moon roof They may seriously hurt themselves HOMELINK WIRELESS CONTROL SYSTEM IF EQUIPPED The HomeLink Wireless Control System located on the overhead console provides a convenient way to replace up to three hand held transmitters with a single built in device This feature will learn the radio frequency codes of most current transmitters to operate garage doors entry gate operators security systems entry door locks and home or office lighting When programming your HomeLink Wireless Control System to a garage door or gate be sure that people and objects are out of the way to prevent potential harm or damage Do not use the HomeLink Wireless Control System with any garage door opener that lacks safety stop and reverse features as required by U S federal safety standards this includes any garage door opener model manufacture
187. on Regulations require ee Seat that a Certification label be affixed Fone GAVE A PMPAIO toa vehicle and prescribe where the PTH VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL Certification label may be located VETOR CARE San antes tar ee e Certification label is located on MANUFACTURE SHOWN ABOVE aaa latch pillar on the ei at aceite pox l DUA D A TA LT EXT PNT XXXXXX XXXXXX IRC XX DSO XXXX BAR INTTR TP PS TR AXLE TR_ SPR X XX XXX X X X XXXX Vehicle identification number VIN UPC VF85B 1520472 AB The vehicle identification number is attached to a metal tag and is located on the driver side OOO instrument panel Please note that in the graphic XXXX is representative of your vehicle w identification number 1 World manufacturer identifier XXX X XXXX X X X XXXXXX 2 Brake type and gross vehicle weight rating GVWR 3 Vehicle line series body type 4 Engine type 5 Check digit 6 Model year 7 Assembly plant 8 Production sequence number 230 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Engine number The engine number the last eight numbers of the vehicle identification number is stamped on the engine block transmission frame and transfer case if equipped Transmission Transaxle code designations MFD BY FORD MOTOR CO IN U S A DATE XX XX GVWR XXXXXLB XXXXXKG FRONT GAWR XXXXL REAR GAWR X
188. operation keep the top of the battery clean and dry Also make certain the battery cables are always tightly fastened to the battery terminals If you see any corrosion on the battery or terminals remove the cables from the terminals and clean with a wire brush You can neutralize the acid with a solution of baking soda and water Batteries normally produce explosive gases which can cause personal injury Therefore do not allow flames sparks or lighted substances to come near the battery When working near the battery always shield your face and protect your eyes Always provide proper ventilation 188 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications When lifting a plastic cased battery excessive pressure on the end walls could cause acid to flow through the vent caps resulting in personal injury and or damage to the vehicle or battery Lift the battery with a battery carrier or with your hands on opposite corners Keep batteries out of reach of children Batteries contain sulfuric acid Avoid contact with skin eyes or clothing Shield your eyes when working near the battery to protect against possible splashing of acid solution In case of acid contact with skin or eyes flush immediately with water for a minimum of 15 minutes and get prompt medical attention If acid is swallowed call a physician immediately Battery posts terminals and related accessories contain
189. ortably at the edge of the seat without slouching e Does the lap belt rest low across the hips 112 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints e Is the shoulder belt centered on the shoulder and chest e Can the child stay seated like this for the whole trip Types of booster seats There are two types of belt positioning booster seats e Those that are backless If your backless booster seat has a removable shield remove the shield and use the lap shoulder belt If a seating position has a low seat back and no head restraint a backless booster seat may place your child s head top of ear level above the top of the seat In this case move the backless booster to another seating position with a higher seat back and lap shoulder belts Those with a high back If with a backless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Both can be used in any vehicle in a seating position equipped with lap shoulder belts if your child is over 40 lbs The shoulder belt should cross the chest resting snugly on the center of the shoulder The lap belt should rest low and snug across the hips never up high across the stomach If the booster seat slides on the vehicle seat placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve thi
190. oud passages together for a more consistent listening level SHUF Shuffle Press to play CD tracks in random order 6 Select Use to adjust bass treble balance and fade levels m no i 7 Side 1 2 Press to change sides on the tape Dolby D0 Dolby noise reduction Reduces tape noise and hiss press to activate deactivate The Dolby noise reduction system is manufactured under license from Dolby Laboratories Licensing Corporation Dolby and the double D symbol are registered trademarks of Dolby Laboratories Licensing Corporation 8 REW Rewind Works in tape and CD modes In tape mode radio play continues until rewind is stopped with the TAPE control or the beginning of the tape is reached In CD mode REW control reverses the CD within the current track FF fast forward Works in tape and CD modes In the tape mode tape direction automatically reverses when the end of the tape is reached In CD mode FF advances the CD within the current track FF nm REW 1 21 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Entertainment Systems 9 RDS Radio Data System Allows you to access FM stations mw which are RDS equipped Press RDS then SEL to select from Traffic Allows you to receive traffic announcements and control their volume level Traffic information is not available in most U S markets Show Allows you to view the frequen
191. our vehicle such as a Motorcraft or equivalent replacement part The customer warranty may be void for any damage to the emissions system if such a PCV valve is not used For spark plug replacement see your dealer or a qualified service technician Refer to the Scheduled Maintenance Guide for the appropriate intervals for changing the spark plugs Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle such as Motorcraft or equivalent replacement parts The customer warranty may be void for any damage to the engine if such spark plugs are not used Refer to Vehicle Emissions Control Information VECI decal for spark plug gap information 224 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications REFILL CAPACITIES Engine oil Gncludes Motorcraft SAE 5W 20 filter change Premium Synthetic Blend Motor Oil US Motorcraft SAE 5W 20 Super Premium Motor Oil Canada Brake fluid Motorcraft High Perono DOTS Fill to line on reservoir Motor Vehicle Brake Fluid Power steering fluid Motorcraft MERCON n ATF Fill to line on reservoir Transmission fluid Motorcraft 3 4R70 75 E W MERCON V ATF Teele auaste Engine coolant Motorcraft Premium Gold Engine Coolant 18 0L 19 0 quarts yellow colored 71 9L 19 0 gallons Rear axle lubricant Motorcraft SAE 80W 90 Premium Rear 2 4L 5 0 pints Axle Lubricant Winds
192. over 6 Remove the bulb retaining ring by rotating it counterclockwise to free it from the bulb socket and slide the ring off of the plastic base Keep the e 2 CO ring to retain the new bulb Ce m6 7 Disconnect the electrical connector from the bulb f f PA 8 To install reverse the removal procedure Re aiming the Dar headlamps may be necessary For X additional information refer to the headlamp aiming section of the owner s guide Handle a halogen headlamp bulb carefully and keep out of children s reach Grasp the bulb only by its plastic base and do not touch the glass The oil from your hand could cause the bulb to break the next time the headlamps are operated NOTE If the bulb is accidentally touched it should be cleaned with rubbing alcohol before being used Note The headlamp bulb should not be removed from the headlamp until just before a replacement bulb is installed Removing the bulb for an extended period of time may affect headlamp bulb performance Contaminants may enter the headlamp where they can settle on the lens and reflector Never turn the headlamps on with the bulb removed 42 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights Replacing front parking cornering turn signal lamp bulbs The park turn cornering lamp bulbs can be replaced with out removing the headlamp assembly 1 Make sure headlamp switch is in OFF position
193. pin the tires spinning the tires can tear the tire and cause an explosion A tire can explode in as little as three to five seconds 222 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Tire explosions can cause death personal injury or property damage Do not allow anyone to stand near directly ahead or behind the spinning tire Never spin the tires in excess of the 35 mph 55 km h point indicated on the speedometer Highway hazards No matter how carefully you drive there s always the possibility that you may eventually have a flat tire on the highway Drive slowly to the closest safe area out of traffic This may further damage the flat tire but your safety is more important If you feel a sudden vibration or ride disturbance while driving or you suspect your tire or vehicle has been damaged immediately reduce your speed Drive with caution until you can safely pull off the road Stop and inspect the tires for damage If a tire is under inflated or damaged deflate it remove wheel and replace it with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected SNOW TIRES AND CHAINS Snow tires must be the same size and grade as the tires you currently have on your vehicle The tires on your vehicle have all weather treads to provide traction in rain and snow However i
194. plied with two coded keys or three if your vehicle is equipped with the valet feature Only a coded key will start your vehicle Spare coded keys can be purchased from your dealership Your dealership can program your key or you can do it yourself Refer to the Programming spare keys section in this chapter The following items may prevent the vehicle from starting e Large metallic objects e Electronic devices on the key chain that can be used to purchase gasoline or similar items e A second key on the same key ring as the coded key If any of these items are present you need to keep these objects from touching the coded key while starting the engine These objects and devices cannot damage the coded key but can cause a momentary no start condition if they are too close to the key during engine start If a problem occurs turn the ignition to the OFF position and restart the engine with all other objects on the key ring held away from the ignition key Check to make sure the coded key is an approved Mercury coded key 83 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security If your keys are lost or stolen you will need to do the following e Use your spare key to start the vehicle or e Have your vehicle towed to a dealership or a locksmith The key codes will need to be erased from your vehicle and new key codes will need to be re coded Replacing coded keys can be very cost
195. ply the brakes to reduce the speed e If the vehicle speed decreases more than 16 km h 10 mph below your set speed on an uphill your speed control will disengage 59 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Disengaging speed control To disengage the speed control e Depress the brake pedal Disengaging the speed control will not erase previous set speed Resuming a set speed Press the RES RESUME control and release it This will automatically Vid return the vehicle to the previously set speed The message SPEED CONTROL if equipped will be displayed in the optional instrument cluster The RES RESUME control will not work if the vehicle speed is not faster than 48 km h 30 mph Increasing speed while using speed control There are two ways to set a higher speed e Press and hold the SET ACCEL control until you get to the desired speed then release the control You can also use the SET ACCEL control to operate the Tap Up function Press and release this control to increase the vehicle set speed in small amounts by 1 6 km h 1 mph e Use the accelerator pedal to get to the desired speed When the vehicle reaches that speed press and release the SET ACCEL control 60 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls Reducing speed while using speed control There are two ways to red
196. provided for more common moderate severity impacts A higher energy level is used for the most severe impacts Refer to Air bag supplemental restraints section in this chapter Front crash severity sensor The front crash severity sensor enhances the ability to detect the severity of an impact Positioned up front it provides valuable 91 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints information early in the crash event on the severity of the impact This allows your Personal Safety System to distinguish between different levels of crash severity and modify the deployment strategy of the dual stage air bags and safety belt pretensioners Driver s seat position sensor The driver s seat position sensor allows your Personal Safety System to tailor the deployment level of the driver dual stage air bag based on seat position The system is designed to help protect smaller drivers sitting close to the driver air bag by providing a lower air bag output level Front safety belt usage sensors The front safety belt usage sensors detect whether or not the driver and front outboard passenger safety belts are fastened This information allows your Personal Safety System to tailor the air bag deployment and safety belt pretensioner activation depending upon safety belt usage Refer to Safety belt section in this chapter Front safety belt pretensioners The safety belt pretensioners
197. quality grades The U S Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half 1 1 2 times as well on the government course as a tire graded 100 The relative performance of tires depends upon the actual conditions of their use however and may depart significantly from the norm due to variations in driving habits service practices and differences in road characteristics and climate Traction AA AB C The traction grades from highest to lowest are AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance 211 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications The traction grade assigned to this tire is based on straight ahead braking traction tests and does not include acceleration cornering hydroplaning or peak traction characteristics Temperature AB C The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability
198. r Do not apply your brakes continuously as they may overheat and become less effective Under normal operating conditions brake dust may accumulate on the wheels Some brake dust is inevitable as brakes wear and does not contribute to brake noise The use of modern friction materials with emphasis on improved performance and environmental considerations can lead to more dust than in the past Brake dust can be cleaned by weekly washing with soapy water and a soft sponge Heavier deposits can be removed with Motorcraft Wheel and Tire Cleaner ZC 37 A Anti lock brake system ABS This vehicle is equipped with an anti lock braking system ABS A noise from the hydraulic pump motor and pulsation in the pedal may be observed during ABS braking events Pedal pulsation coupled with noise while braking under panic conditions or on loose gravel bumps wet or snowy roads is normal and indicates proper functioning of the vehicle s anti lock brake system If the vehicle has continuous vibration or shudder in the steering wheel while braking the vehicle should be inspected by a qualified service technician The ABS operates by detecting the onset of wheel lockup during brake applications and compensates for this tendency The wheels are prevented from locking even when the brakes are firmly applied The accompanying illustration depicts the advantage of an ABS equipped vehicle on bottom to a non ABS equipped vehicle on top during har
199. r children 114 Seat belts see Safety restraints 0 0 90 DCAES ri A TEE EEE 86 child safety seats 1 000000000 114 front seats eisinriincnnsse 86 SecuriLock passive anti theft system c0 82 84 Servicing your vehicle 181 Setting the clock AM FM CD uoo ceccccccccccecceseceneees 24 AM FM Tape cccccccsceesseeersees 27 AM FM Tape CD nsss 22 Index Spark plugs specifications s 224 228 Specification chart lubricants ccccceeeeeees 226 228 Speed CONLPOL resessie 59 Starting your vehicle 123 124 126 jump Starting 0 ee 159 Steering speed sensitive oo 132 Steering wheel CONLEOIS ana star haaians 62 CHGS rirse na 47 T Tilt steering wheel sssnsrssisni 47 WIVES eee E 153 211 212 AL GMMENE sseseiscsredecsscoviecassadnes 219 CALE EATA TAAT 217 changing 00 153 155 159 checking the pressure 217 TAD CW eerste tate A 217 PEPIACING ieren eree 222 TOCINO aeoe E ANE 219 safety practices ccceeee 222 sidewall information 213 snow tires and chains 223 SPATS ULE seient irera Ten eae 154 terminology seserorcnioiiira 212 tire grad s i iiccesssiesressedrideastacnes 212 treddWeal vereinen 211 221 TOMINE ves cegcreussieelivacesseeadeaceaesoes 140 recreational towing 5 143 trailer towing e cee 140 WYECKEYD sripit kentinin 165 Traction Control soersserenesen 130 Traction lok rear axle
200. rap is clipped incorrectly the child safety seat may not be retained properly in the event of a collision 6 Install the child safety seat tightly using the LATCH anchors or safety belts Follow the instructions in this chapter 7 Tighten the child safety seat tether strap according to the manufacturer s instructions If the safety seat is not anchored properly the risk of a child being injured in a collision greatly increases 119 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Attaching safety seats with LATCH Lower Anchors and Tethers for Children attachments Some child safety seats have two rigid or webbing mounted attachments that connect to two anchors at certain seating positions in your vehicle This type of child seat eliminates the need to use seat belts to attach the child seat For forward facing child seats the tether strap must also be attached to the proper tether anchor See Attaching safety seats with tether straps in this chapter Your vehicle has LATCH anchors for child seat installation at the seating positions marked with the child seat symbol The anchors on both sides of the center of the rear seat are provided for child seats at the outboard seats and are further apart than the pairs of lower anchors for child seat installation at other seats DO NOT install child seats with LATCH attachments rigid or mounted on belt webbing to
201. rk 2 Push pedal downward The BRAKE warning lamp in the instrument cluster illuminates and O remains illuminated when the BRAKE ignition is turned ON until the parking brake is fully released Always set the parking brake fully and make sure the gearshift is latched in P Park Turn the ignition to the LOCK position and remove the key whenever you leave your vehicle 129 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving The parking brake is not recommended to stop a moving vehicle However if the normal brakes fail the parking brake can be used to stop your vehicle in an emergency Since the parking brake applies only the rear brakes the vehicle s stopping distance will increase greatly and the handling of your vehicle will be adversely affected Your vehicle has an automatic parking brake release except for police fleet vehicles which have the manual release To release the parking brake 1 Start the vehicle 2 Press the brake pedal 3 Move the gearshift from the P Park position to one of the forward gears the parking brake will not release automatically when you shift into reverse The brake pedal must remain pressed while the gearshift is moved If the parking brake fails to release after completing this procedure use the manual parking brake release lever Pull the lever to manually release the parking brake TRACTION CONTROL IF EQUIPPED Your vehicle
202. rneys e Standard instrument cluster To reset depress the control Joji km h MPH P RND21 17 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster e Optional instrument cluster mmmmmnm Mm Refer to Electronic Message Center ULL L km in the Driver Controls chapter for Trip A and Trip B features km h BIE MPH I Battery voltage gauge if equipped Indicates the battery voltage when the ignition is in the DN ON position If the pointer moves H and stays outside the normal VOLTS operating range as indicated by arrows have the vehicle s electrical system checked as soon as possible Engine oil pressure gauge if equipped Indicates engine oil pressure The needle should stay in the normal operating range between L and H If the needle falls below the normal range stop the vehicle turn off the engine and check the engine oil level Add oil if needed If the oil level is correct have your vehicle checked at your dealership or by a qualified technician 18 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Instrument Cluster Fuel gauge Indicates approximately how much fuel is left in the fuel tank when the ignition is in the ON position The fuel gauge may vary slightly when the vehicle is in motion or on a grade e Standard instrument cluster aN F FU
203. ronment Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards this aim Information in this respect is highlighted in this guide with the tree symbol BREAKING IN YOUR VEHICLE Your vehicle does not need an extensive break in Try not to drive continuously at the same speed for the first 1 000 miles 1 600 km of new vehicle operation Vary your speed to allow parts to adjust themselves to other parts Drive your new vehicle at least 500 miles 800 km before towing a trailer Do not add friction modifier compounds or special break in oils during the first few thousand miles kilometers of operation since these additives may prevent piston ring seating See Engine oil in the Maintenance and Specifications chapter for more information on oil usage 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Introduction SPECIAL NOTICES Emission warranty The New Vehicle Limited Warranty includes Bumper to Bumper Coverage Safety Restraint Coverage Corrosion Coverage and 6 0L Power Stroke Diesel Engine Coverage In addition your vehicle is eligible for Emissions Defect and Emissions Performance Warranties For a detailed description of what is covered and what is not covered refer to the Warranty Guide that is provided to you along with your Owner s Guide Service Data Recording Service data recorders in your vehicle are capable of col
204. rough the windshield defroster vents floor vents and side window demisters CW Distributes outside air through the windshield defroster vents and the side window demisters Operating tips e To reduce fog build up on the windshield during humid weather place the air flow selector in the 7 position To reduce humidity build up inside the vehicle do not drive with the air flow selector in the OFF or MAX A C position e Under normal weather conditions do not leave the air flow selector in MAX A C or OFF when the vehicle is parked This allows the vehicle to breathe using the outside air inlet vents e Do not put objects under the front seats that will interfere with the airflow to the back seats e Remove any snow ice or leaves from the air intake area at the base of the windshield To aid in side window defogging demisting in cold weather 32 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Climate Controls 1 Select NORM A C 2 Modulate the temperature control to maintain comfort 3 Set the fan speed to HI 4 Direct the outer instrument panel vents towards the side windows To increase airflow to the outer instrument panel vents close the vents located in the middle of the instrument panel Do not place objects on top of the instrument panel as these objects may become projectiles in a collision or sudden stop ELECTRONIC AUTOMATIC TEMPERATURE CONTROL EATC SYSTEM IF EQUIPPED
205. s condition 113 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child s head hitting a hard surface in a collision For this reason you should never use a booster seat with a lap belt only It is best to use a booster seat with lap shoulder belts in the back seat the safest place for children to ride Follow all instructions provided by the manufacturer of the booster seat Never put the shoulder belt under a child s arm or behind the back because it eliminates the protection for the upper part of the body and may increase the risk of injury or death in a collision Never use pillows books or towels to boost a child They can slide around and increase the likelihood of injury or death in a collision SAFETY SEATS FOR CHILDREN Child and infant or child safety seats Use a safety seat that is recommended for the size and weight of the child Carefully follow all of the manufacturer s instructions with the safety seat you put in your vehicle If you do not install and use the safety seat properly the child may be injured in a sudden stop or collision When installing a child safety seat e Review and follow the information presented in the Azr bag supplemental restraint system SRS section in this chapter e Use the correct safety belt buckle for that seating
206. s over time PAINT CHIPS Your dealer has touch up paint and sprays to match your vehicle s color Take your color code printed on a sticker in the driver s door jam to your dealer to ensure you get the correct color 175 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Cleaning e Remove particles such as bird droppings tree sap insect deposits tar spots road salt and industrial fallout before repairing paint chips e Always read the instructions before using the products ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish In order to maintain their shine e Clean weekly with Motorcraft Wheel and Tire Cleaner ZC 37 A which is available from your dealer Heavy dirt and brake dust accumulation may require agitation with a sponge Rinse thoroughly with a strong stream of water Never apply any cleaning chemical to hot or warm wheel rims or covers e Some automatic car washes may cause damage to the finish on your wheel rims or covers Chemical strength cleaners or cleaning chemicals in combination with brush agitation to remove brake dust and dirt could wear away the clearcoat finish over time e Do not use hydrofluoric acid based or high caustic based wheel cleaners steel wool fuels or strong household detergent e To remove tar and grease use Motorcraft Bug and Tar Remover ZC 42 available from your dealer ENGINE En
207. se of a non approved automatic transmission fluid may cause internal transmission component damage If necessary add fluid in 250 ml 1 2 pint increments through the filler tube until the level is correct 209 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications If an overfill occurs excess fluid should be removed by a qualified technician 4 An overfill condition of K Y DonTaDD transmission fluid may cause shift and or engagement concerns and or possible damage Do not use supplemental transmission fluid additives treatments or cleaning agents The use of these materials may affect transmission operation and result in damage to internal transmission components AIR FILTER MAINTENANCE Refer to the scheduled maintenance guide for the appropriate intervals for changing the air filter element When changing the air filter element use only the Motorcraft air filter element listed Refer to Motorcraft part numbers in this chapter Note Do not start your engine with the air cleaner removed and do not remove it while the engine is running Changing the air filter element 1 Release the clamps that secure the air filter housing cover 2 Carefully separate the two halves of the air filter housing 3 Remove the air filter element from the air filter housing 4 Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing 5
208. specially if the depth is unknown Traction or brake capability may be limited and if the ignition system gets wet your engine may stall Water may also enter your engine s air intake and severely damage your engine If driving through deep or standing water is unavoidable proceed very slowly Never drive through water that is higher than the bottom of the hubs for trucks or the bottom of the wheel rims for cars Once through the water always try the brakes Wet brakes do not stop the vehicle as effectively as dry brakes Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage Have the fluid checked and if water is found replace the fluid 137 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driving VEHICLE LOADING WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and or trailer to keep your loaded vehicle weight within its design rating capability with or without a trailer Properly loading your vehicle will provide maximum return of vehicle design performance Before loading your vehicle familiarize yourself with the following terms for determining your vehicle s weight ratings with or without a trailer from the vehicle s Safety Certification Label an
209. ssnadsnecsssccceveenenseeese 200 running out of fuel 200 safety information relating to automotive fuels 196 FUSES acs sacdaxetstagasctects in 146 147 G Garage Door Opener see Homelink wireless control SYSTEM pornirea 63 Gas cap see Fuel cap 198 Gas mileage see Fuel economy eseese 201 GAUGES seres e 15 H Hazard flashers ccccccceeees 145 Head restraints ceeeeeee 86 Headlamps cccccccescceeeeseeeeeee 36 AMINE osfr nenien TEES 38 autolamp system c000008 36 bulb specifications 0 0 0 0 40 daytime running lights 36 flash TO DASS areraeun 37 high beam is2eysacwsscisentcecressaencess 37 replacing bulbs 0 0 41 turning on and off 0 36 Heating heating and air conditioning SYSTEM aisr AAEE A 32 33 HomeLink universal transceiver see Garage door opener 53 66 Homelink wireless control SVSUCIN ocvasvetsavaaxsehavayithadss AR E 63 OO sred anr a E 182 I gnition oo eecceeeteeeseeeeees 128 228 Infant seats see Safety seats oo ees 114 Inspection maintenance MY testing 0 eee 206 Instrument panel Cleaning os sss casezerssicsterrdeusceveaaataas 178 CUSTER spirer rna aA NEEN 10 lighting up panel and IMLETION 5 gsserecsdsivesstinceeres das 37 J JACK sano vations 153 Index POSHIONING sassinoro 153 SUOTASE seissssecssesssiscsaactiesarnestease 153 Jump starting your vehicle 159 K Keyless
210. sssssiiisrseriinrsrssese 76 Parking brake sssissseriesiesses 129 Parts see Motorcraft parts 224 Pedals see Power adjustable foot pedals 58 Power adjustable foot pedals 58 Power distribution box see FUSES o ececscecsessseceeeeneeees 150 Power door locks 0 72 79 Power MULTOTS irisscan 57 Power Point Cigar lightet suissseissrassisn 55 Power steering 0 06 131 132 fluid checking and adding 206 fluid refill capacity 0 0 0 0 225 fluid specifications 226 Power Windows c cccceseeeee 56 R Radio si sastsdccdssssessecssanessseaxs 20 23 26 Rear window defroster 35 Relays vevesaiedishcuisgitendectiaces 146 153 Remote entry system 7A 76 illuminated entry cee 78 locking unlocking doors 75 opening the trunk 05 76 panic alarm sreski enra 76 replacement additional CFANSIMUIGLENS eienn 78 Roadside assistance 66 144 S Safety Belt Maintenance 103 Safety belts see Safety restraints 90 93 97 Safety defects reporting 174 Safety restraints 90 93 97 belt minder serisierericscerera 99 extension assembly 103 FOF AGUIES ccsczssssivncescisetssaesces 94 97 for children 111 lap DOME ree etaselt ecvesiecesesaesdincskas 98 safety belt maintenance 103 warning light and chime 98 99 Safety seats fo
211. t 2002 fmt USA English fus Roadside Emergencies Refer to Air suspension system in the Driving chapter of the Owner s Guide for more information 4 Remove the lug wrench from the jack Rotate the lug wrench socket out from the handle 5 Locate pry off notch if equipped and remove the center ornament from the aluminum wheel with the tapered end of the wheel nut wrench that came with your vehicle Insert and twist the handle then pry against the wheel 6 If equipped with a full wheelcover remove the wheelcover center ornament If the wheelcover is retained with black plastic nuts loosen the five black plastic nuts using the lug wrench 7 Loosen each wheel metal lug nut one half turn counterclockwise but do not remove them until the wheel is raised off the ground Before placing the jack under the vehicle NOTE the jack location markings JACK LOCATION FRONT B The jack location markings can be found on the lower outer edge of gt oa the body g wo e Locate the jack locator mark B circle on the body C near the RR tire you are changing then place O the jack D under the frame O A of the vehicle aligning it with the mark B circle 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies JACK LOCATION REAR B The jack location markings can be Se found on the lower outer edge of the body e Locate the jack locator mark B a tr
212. t 2002 fmt USA English fus Seating and Safety Restraints 2 To unfasten push the release button and remove the tongue from the buckle Y a il A a Energy management feature e This vehicle has a seat belt system with an energy management feature at the front outboard seating positions to help further reduce the risk of injury in the event of a head on collision This seat belt system has a retractor assembly that is designed to pay out webbing in a controlled manner This feature is designed to help reduce the belt force acting on the occupant s chest The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts The front outboard passenger and rear seat safety belts have three types of locking modes described below Vehicle sensitive mode This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement For example if the driver brakes suddenly or turns a corner sharply or the vehicle receives an impact of approximately 8 km h 5 mph or more the combination safety belts will lock to help reduce forward movement of the driver and passengers Webbing extraction sensitive mode The webbing sensitive locking mode locks the webbing and prevents more belt from being pulled out if the belt is pulled out too quickly The belt will unlock when you stop pulling on it Automatic locking mode In
213. t on hot engine parts Do not put engine coolant in the windshield washer fluid container If sprayed on the windshield engine coolant could make it difficult to see through the windshield e Add Motorcraft Premium Gold Engine Coolant yellow colored VC 7 A U S except CA and OR VC 7 B CA and OR only meeting Ford Specification WSS M97B51 Al1 Note Use of Motorcraft Cooling System Stop Leak Pellets VC 6 may darken the color of Motorcraft Premium Gold Engine Coolant from yellow to golden tan e Do not add mix an orange colored extended life coolant such as Motorcraft Speciality Orange Engine Coolant VC 2 US or CXC 209 Canada meeting Ford specification WSS M97B44 D with the factory filled coolant Mixing Motorcraft Speciality Orange Engine Coolant or any orange colored extended life product with your factory filled coolant can result in degraded corrosion protection e A large amount of water without engine coolant may be added in case of emergency to reach a vehicle service location In this instance the cooling system must be drained and refilled with a 50 50 mixture of engine coolant and distilled water as soon as possible Water alone without engine coolant can cause engine damage from corrosion overheating or freezing e Do not use alcohol methanol brine or any engine coolants mixed with alcohol or methanol antifreeze coolant Alcohol and other liquids can cause engine damage from overheating or freezing
214. t to slide under the seat s safety belt resulting in severe personal injuries in the event of a collision Press the control to recline the gt seatback forward or backward 89 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Press to move the seat forward or backward Press to move the front portion of the seat cushion up or down Press to move the rear portion of the seat cushion up or down SAFETY RESTRAINTS Personal Safety System The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of air bag related injuries The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations 90 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Your vehicle s Personal Safety System consists of the following items e Driver and passenger dual stage air bag supplemental restraints e Driver and front passenger side air bags if equipped e Front safety belts with pretensioners energy management retractors and safety belt usage sensors e Driver s seat position sensor e Front crash severity sensor e Restraints Control Module RCM with impact and sa
215. tability and braking performance e Comfort and noise e Ground clearance and parking at curbs e Winter weather driving capability e Wet weather driving capability Dissimilar spare tire wheel information Failure to follow these guidelines could result in an increased risk of loss of vehicle control injury or death Your vehicle may be equipped with a dissimilar spare tire wheel A dissimilar spare tire wheel is defined as a spare tire and or wheel that is different in brand size or appearance from the road tires and wheels If you have a dissimilar spare tire wheel then it is intended for temporary 154 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies use only This means that if you need to use it you should replace it as soon as possible with a road tire wheel that is the same size and type as the road tires and wheels that were originally provided by Ford If the dissimilar spare tire or wheel is damaged it should be replaced rather than repaired When driving with the dissimilar spare tire wheel do not e Exceed 70 mph 113 km h e Use more than one dissimilar spare tire wheel at a time e Use commercial car washing equipment e Use snow chains on the end of the vehicle with the dissimilar spare tire wheel The usage of a dissimilar spare tire wheel can lead to impairment of the following e Handling stability and braking performance e Comfort and noise e Ground cleara
216. tachments in this chapter Carefully follow all of the manufacturer s instructions included with the safety seat you put in your vehicle If you do not install and use the safety seat properly the child may be injured in a sudden stop or collision Rear facing child seats or infant carriers should never be placed in the front seats Installing child safety seats with combination lap and shoulder belts Air bags can kill or injure a child in a child seat NEVER place a rear facing child seat in front of an active air bag If you must use a forward facing child seat in the front seat move the seat all the way back Children 12 and under should be properly restrained in the rear seat whenever possible 115 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints 1 Position the child safety seat in a seat with a combination lap and shoulder belt 2 Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together 3 While holding the shoulder and lap belt portions together route the tongue through the child seat according to the child seat manufacturer s instructions Be sure the belt webbing is not twisted 116 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints 4 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming
217. tenance and wear items e Protection against covered repair costs after your Bumper to Bumper Warranty expires You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer There are several plans available in various time distance and deductible combinations which can be tailored to fit your own driving needs Ford ESP also offers reimbursement benefits for towing and rental coverage When you buy Ford ESP you receive Peace of Mind protection throughout the United States and Canada provided by a network of more than 5 000 participating Ford or Lincoln Mercury and Ford of Canada dealers If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle you may still be eligible Since this information is subject to change please ask your dealer for complete details about Ford Extended Service Plan coverage options or visit the Ford ESP website at www ford esp com THE DISPUTE SETTLEMENT BOARD U S ONLY The Dispute Settlement Board is e an independent third party arbitration program for warranty disputes e available free to owners and lessees of qualifying Ford Motor Company vehicles The Dispute Settlement Board may not be available in all states Ford Motor Company reserves the right to change eligibility limitations modify 168 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance procedures an
218. ter tire performance and longer tire life Unless otherwise specified rotate the tires approximately every 5 000 miles 8 000 km 219 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications e Front Wheel Drive FWD vehicles front tires at top of diagram VVANAAYN XA AANA lt lt LL a N 4 N N N A N N f A1 N Val N 4 NI LK e Rear Wheel Drive RWD vehicles Four Wheel Drive 4WD TINO vehicles front tires at top of HSIN diagram N I N NI LK 220 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Sometimes irregular tire wear can be corrected by rotating the tires Note If your tires show uneven wear ask a qualified technician at a Ford or Lincoln Mercury dealership to check for and correct any wheel misalignment tire imbalance or mechanical problem involved before tire rotation Note Your vehicle may be equipped with a dissimilar spare tire wheel A dissimilar spare tire wheel is defined as a spare tire and or wheel that is different in brand size or appearance from the road tires and wheels If you have a dissimilar spare tire wheel it is intended for temporary use only and should not be used in a tire rotation Note After having your tires rotated inflation pressure must be checked and adjusted to the vehicle requirements Tire wear Measure and inspect the tire
219. th an authorized Motorcraft part The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is not used ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you the driver You must gather information as accurately and consistently as possible Fuel expense frequency of fill ups or fuel gauge readings are NOT accurate as a measure of fuel economy We do not recommend taking fuel economy measurements during the first 1 600 km 1 000 miles of driving engine break in period You will get a more accurate measurement after 3 000 km 5 000 km 2 000 miles 3 000 miles Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Refill capacities section of this chapter The advertised capacity is the amount of the indicated capacity and the empty reserve combined Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range When refueling your vehicle after the fuel gauge indicates empty you might not be able to refuel the full amount of the advertised capacity of t
220. the Belt Minder feature please follow the directions stated below One time disable Any time the safety belt is buckled and then unbuckled during an ignition ON cycle the BeltMinder will be disabled for that ignition cycle only Deactivating activating the BeltMinder feature Read steps 1 9 thoroughly before proceeding with the deactivation activation programming procedure The BeltMinder feature can be deactivated activated by performing the following procedure Before following the procedure make sure that e The parking brake is set e The gearshift is in P Park automatic transmission e The ignition switch is in the OFF position e All vehicle doors are closed e The driver s safety belt is unbuckled 101 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints e The parklamps headlamps are in OFF position If vehicle is equipped with Autolamps this will not affect the procedure To reduce the risk of injury do not deactivate activate the Belt Minder feature while driving the vehicle 1 Turn the ignition switch to the RUN or ON position DO NOT START THE ENGINE 2 Wait until the safety belt warning light turns off Approximately 1 2 minutes e Steps 3 5 must be completed within 60 seconds or the procedure will have to be repeated 3 Buckle then unbuckle the safety belt three times ending with the safety belt unbuckled This can be done before or d
221. the dealer s who sold or serviced the vehicle e A brief description of your unresolved concern e A brief summary of the action taken by the dealer s and Ford Motor Company e The names if known of all the people you contacted at the dealership s e A description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review Oral presentations If you would like to make an oral presentation indicate YES to question 6 on the application While it is your right to make an oral presentation before the Board this is not a requirement and the Board will decide the case whether or not an oral presentation is made An oral presentation may be requested by the Board as well Making a decision Board members review all available information related to each complaint including oral presentations and arrive at a fair and impartial decision Board review may be terminated at any time by either party 170 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board Since the Board generally meets once a month it may take longer for the Board to consider some cases After a case is reviewed the Board mails you a decision letter and a form on which to accept or reject the Board s decision The d
222. the lower anchors at the center rear seat If you install a child seat at the center rear position use the vehicle belt and the top tether anchor Never attach two LATCH child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two child safety seat attachments and may break causing serious injury or death 120 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints The lower anchors for child seat installation are located at the rear section of the rear seat between the cushion and seat back The inboard LATCH anchors are located below the locator symbols on the seat back The outboard LATCH anchors are 11 inches 280 mm outboard of the locator symbols behind the matching slits in the bottom edge of the seat back Follow the child seat manufacturer s instructions to properly install a child seat with LATCH attachments O Two plastic LATCH guides can be obtained at no charge from any Ford or Lincoln Mercury dealer R They snap onto the LATCH lower EA ene anchors in the seat to help attach a child seat with rigid attachments The guides hold the seat trim away to expose the anchor and make it easier to attach some child seats 121 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Attach LATCH lower attachments of the child seat
223. then open the hood 2 Remove the three pin type retainers and the radiator shield 3 Loosen the parking lamp attachments on the back side of the lamp and pull the lamp assembly forward 4 Remove the bulb from the side turn lamp assembly 5 Disconnect the electrical connector from the bulb and replace the bulb Note The parking lamp turn signal bulbs should not be removed from the lamp until just before a replacement bulb is installed Removing the bulb for an extended period of time may affect headlamp bulb performance Contaminants may enter the headlamp where they can settle on the lens and reflector Never turn the lamps on with the bulb removed 6 To install reverse the order of the removal procedure Replacing tail lamp brake turn lamp bulbs The tail lamp the brake lamp and the turn signal lamp bulbs are located in the tail lamp assembly Follow the same steps to replace either bulb 1 Make sure headlamp switch is in OFF position then open the trunk and remove plastic retainer to expose the lamp assembly hardware 2 Carefully pull the carpet away to expose the plastic retainer 3 Remove three nut and washer assemblies and the lamp assembly from the vehicle 4 Remove the bulb socket by rotating it counterclockwise then pulling it out of the lamp assembly 43 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Lights 5 Pull the bulb from the socket and Aa push in the new
224. ther Care Kit ZC 11 D available from your authorized dealer e Do not use household cleaning products alcohol solutions solvents or cleaners intended for rubber vinyl and plastics or oil petroleum based leather conditioners These products may cause premature wearing of the clear protective coating Note In some instances color or dye transfer can occur when wet clothing comes in contact with leather upholstery If this occurs the leather should be cleaned immediately to avoid permanent staining UNDERBODY Flush the complete underside of your vehicle frequently Keep body and door drain holes free from packed dirt 179 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Cleaning FORD LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes These quality products have been specifically engineered to fulfill your automotive needs they are custom designed to complement the style and appearance of your vehicle Each product is made from high quality materials that meet or exceed rigid specifications For best results use the following products or products of equivalent quality Motorcraft Custom Clearcoat Polish ZC 8 A Motorcraft Custom Vinyl Protectant not available in Canada ZC 40 A Motorcraft Vinyl Cleaner Canada only CXC 93 Motorcraft Vinyl Conditioner Canada only CXC 94
225. this mode the shoulder belt is pre locked The belt will still retract to remove any slack in the shoulder belt The automatic locking mode is not available on the driver safety belt 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints When to use the automatic locking mode e Any time a child safety seat is installed in a passenger front outboard or any rear seating position Children 12 years old and under should be properly restrained in the rear seat whenever possible Refer to Safety Restraints for Children or Safety Seats for Children later in this chapter How to use the automatic locking mode e Buckle the combination lap and shoulder belt e Grasp the shoulder portion and pull downward until the entire belt is pulled out e Allow the belt to retract As the belt retracts you will hear a clicking sound This indicates the safety belt is now in the automatic locking mode 96 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints How to disengage the automatic locking mode Ford Motor Company recommends that all passenger safety belt assemblies and attaching hardware should be inspected by a qualified technician after any collision to verify that the automatic locking retractor feature for child seats is still working properly Safety belt assemblies should be inspected according to the procedures in the Works
226. to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel Sustained high temperature can cause the material of the tire to degenerate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No 109 Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law The temperature grade for this tire is established for a tire that is properly inflated and not overloaded Excessive speed underinflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure TIRES Tires are designed to give many thousands of miles of service but they must be maintained in order to get the maximum benefit from them Glossary of tire terminology e Tire label A label showing the OE Original Equipment tire sizes recommended inflation pressure and the maximum weight the vehicle can carry e Tire Identification Number TIN A number on the sidewall of each tire providing information about the tire brand and manufacturing plant tire size and date of manufacturer Inflation pressure A measure of the amount of air in a tire Standard load A class of P metric or Metric tires designed to carry a maximum load at 35 psi 87 psi 2 5 bar for Metric t
227. uce a set speed e Press and hold the COAST control until you get to the desired speed then release the control You can also use the COAST control to operate the Tap Down function Press and release this control to decrease the vehicle set speed in small amounts by 1 6 km h 1 mph Depress the brake pedal until the desired vehicle speed is reached press the SET ACCEL control Turning off speed control There are two ways to turn off the speed control e Depress the brake pedal This will not erase your vehicle s previously set speed e Press the speed control OFF control Note When you turn off the speed CSETAGCEL control or the ignition your speed control set speed memory is erased s 61 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Driver Controls STEERING WHEEL CONTROLS IF EQUIPPED Radio control features e Press MODE to select AM FM1 FM2 TAPE or CD if equipped In Radio mode e Press NEXT to select a preset station from memory In Tape mode e Press NEXT to listen to the next selection on the tape In CD mode e Press NEXT to listen to the next track on the disc TEMP FAN In any mode e Press VOL up or down to adjust the volume Climate control features e Press TEMP up or down to adjust temperature e Press FAN up or down to adjust fan speed MOON ROOF IF EQUIPPED To open the moon roof e Press and h
228. uide post 2002 fmt USA English fus Maintenance and Specifications When the engine is cold check the level of the engine coolant in the reservoir e The engine coolant should be at the FULL COLD level or within the COLD FILL RANGE as listed on the engine coolant reservoir depending upon application Refer to the Scheduled Maintenance Guide for service interval schedules e Be sure to read and understand Precautions when servicing your vehicle in this chapter If the engine coolant has not been checked at the recommended interval the engine coolant reservoir may become low or empty If the reservoir is low or empty add engine coolant to the reservoir Refer to Adding engine coolant in this chapter Note Automotive fluids are not interchangeable do not use engine coolant antifreeze or windshield washer fluid outside of its specified function and vehicle location Adding engine coolant When adding coolant make sure it is a 50 50 mixture of engine coolant and distilled water Add the mixture to the coolant reservoir when the engine is cool until the appropriate fill level is obtained 191 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Do not add engine coolant when the engine is hot Steam and scalding liquids released from a hot cooling system can burn you badly Also you can be burned if you spill coolan
229. ur dealer for programming or e Perform the following programming procedure yourself Place the key in the ignition and turn from 2 LOCK to 3 OFF and cycle between 3 OFF and 4 ON G four times in rapid succession within AB 3 seconds After doors lock unlock 2 press any control on all transmitters up to four When completed turn gt the ignition to 3 OFF All transmitters must be programmed at the same time e When completed turn the ignition to the 3 OFF position and wait at least 20 seconds in order to use the recently programmed transmitter s e All transmitters must be programmed during the same programming cycle A transmitter that is not programmed within the same programming cycle will be erased and will no longer operate your vehicle s locks If this occurs you will have to reprogram all the transmitters again as you cannot just add a transmitter llluminated entry The interior lamps illuminate e when the remote entry system is used to unlock the door s or sound the panic alarm or e when the driver door is unlocked using the key in the driver door key cylinder 78 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Locks and Security The system automatically turns off after 25 seconds after the UNLOCK button on the remote transmitter is pressed or when the ignition is turned to the START or ACC position The inside lights will not turn off
230. uring BeltMinder warning activation 4 Turn on the parklamps headlamps turn off the parklamps headlamps 5 Buckle then unbuckle the safety belt three times ending with the safety belt unbuckled e After step 5 the safety belt warning light will be turned on for three seconds 6 Within seven seconds of the safety belt warning light turning off buckle then unbuckle the safety belt e This will disable BeltMinder if it is currently enabled or enable BeltMinder if it is currently disabled 7 Confirmation of disabling BeltMinder is provided by flashing the safety belt warning light four times per second for three seconds 8 Confirmation of enabling BeltMinder is provided by flashing the safety belt warning light four times per second for three seconds followed by three seconds with the safety belt warning light off then followed by flashing the safety belt warning light four times per second for three seconds again 9 After receiving confirmation the deactivation activation procedure is complete 102 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Seating and Safety Restraints Safety belt extension assembly If the safety belt is too short when fully extended there is a 20 cm 8 inch safety belt extension assembly that can be added part number 611C22 This assembly can be obtained from your dealer at no cost Use only extensions manufactured by the same supplier as the safety belt
231. urs Unnecessary shifting of this type could result in reduced fuel economy e Warming up a vehicle on cold mornings is not required and may reduce fuel economy e Resting your foot on the brake pedal while driving may reduce fuel economy e Combine errands and minimize stop and go driving Maintenance e Keep tires properly inflated and use only recommended size e Operating a vehicle with the wheels out of alignment will reduce fuel economy e Use recommended engine oil Refer to Lubricant specifications in this chapter Perform all regularly scheduled maintenance items Follow the recommended maintenance schedule and owner maintenance checks found in your vehicle scheduled maintenance guide Conditions e Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed e Carrying unnecessary weight may reduce fuel economy approximately 0 4 km L 1 mpg is lost for every 180 kg 400 Ib of weight carried e Adding certain accessories to your vehicle for example bug deflectors rollbars light bars running boards ski luggage racks may reduce fuel economy 203 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications Using fuel blended with alcohol may lower fuel economy e Fuel economy may decrease with lower temperatures during the first 12 16 km 8 10 miles of driving e Driving on flat terrain offers improved fuel economy as compared to driving
232. vice or if you need more help than the dealership could provide after following the steps described above contact the Ford Customer Relationship Center to find an authorized dealership to help you In the United States Ford Motor Company Customer Relationship Center P O Box 6248 Dearborn MI 48121 1 800 392 3673 FORD TDD for the hearing impaired 1 800 232 5952 www customersaskford com In Canada Customer Relationship Centre 166 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Customer Assistance Ford Motor Company of Canada Limited P O Box 2000 Oakville Ontario L6J 5E4 1 800 565 3673 FORD www ford ca If you own a Lincoln vehicle and are away from home when your vehicle needs service or if you need more help than the dealership could provide after following the steps described above contact the Ford Customer Relationship Center to find an authorized dealership to help you In the United States Ford Motor Company Customer Relationship Center P O Box 6248 Dearborn MI 48121 1 800 521 4140 TDD for the hearing impaired 1 800 232 5952 www customersaskford com In Canada Lincoln Centre Ford Motor Company of Canada Limited P O Box 2000 Oakville Ontario L6J 5E4 1 800 387 9333 www lincolncanada com In order to help you service your Lincoln vehicle please have the following information available when contacting the Lincoln Centre e Your telephone numb
233. vide the best performance in your vehicle PRECAUTIONS WHEN SERVICING YOUR VEHICLE e Do not work on a hot engine e Make sure that nothing gets caught in moving parts e Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation e Keep all open flames and other burning cigarettes material away from the battery and all fuel related parts Working with the engine off 1 Set the parking brake and shift to P Park 2 Turn off the engine and remove the key 3 Block the wheels Working with the engine on 1 Set the parking brake and shift to P Park 2 Block the wheels Note Do not start your engine with the air cleaner removed and do not remove it while the engine is running 181 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications OPENING THE HOOD qm 1 Inside the vehicle pull the hood release handle located under the instrument panel 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front of the hood 3 Lift the hood until the lift cylinders hold it open 182 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 4 6L SOHC V8 engine Y oN Brake fluid reservoir Engine oil dipstick Windshield washer fluid reservoir
234. with rear wheel drive capability e Place the transmission in N Neutral e Maximum speed is 35 mph 56 km h e Maximum distance is 50 miles 80 km If a distance of 50 miles 80 km or a speed of 35 mph 56 km h must be exceeded you must disconnect the driveshaft Ford recommends the driveshaft be removed installed only by a qualified technician See your local dealer for driveshaft removal installation Improper removal installation of the driveshaft can cause transmission fluid loss damage to the driveshaft and internal transmission components 143 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern Ford Motor Company offers a complimentary roadside assistance program This program is separate from the New Vehicle Limited Warranty The service is available 24 hours seven days a week e for the New Vehicle Limited Warranty period of three years or 36 000 miles 60 000 km whichever occurs first on Ford and Mercury vehicles and four years or 50 000 miles 80 000 km on Lincoln vehicles Roadside assistance will cover e changing a flat tire jump starts lock out assistance limited fuel delivery towing of your disabled vehicle to the nearest Ford Motor Company dealership or your selling dealer if within 35 miles 56 3 km of the nearest Ford Motor Company dealership one tow per disab
235. y Genuine Accessory products Not all accessories are available for all models To find out what accessories are available for your vehicle please contact your dealer or visit our online store at www mercuryaccessories com Exterior style Bug shields Deflectors Exterior trim kits Front end covers Grille inserts Headlamps fog lights and Daytime Running Lamps DRLs Splash guards Wheels Interior style Cell phone holders Electrochromatic compass temperature interior mirrors 233 2004 Grand Marquis grn Owners Guide post 2002 fmt USA English fus Accessories Floor mats Interior trim kits Leather wrapped steering wheels Scuff plates Speed control Lifestyle Bike racks Cargo organization and management Engine block heaters and blankets Peace of mind Airbag anti theft locks First aid and safety kits Full vehicle covers Locking gas cap Navigation systems Remote start Vehicle security systems For maximum vehicle performance keep the following information in mind when adding accessories or equipment to your vehicle e When adding accessories equipment passengers and luggage to your vehicle do not exceed the total weight capacity of the vehicle or of the front or rear axle GVWR or GAWR as indicated on the Safety Compliance Certification label Consult your dealer for specific weight information e The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC

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