Unified TCP/IP Manual
Contents
1. Select G Current Group S o Prompt Enter a group number Response Number of the line group 1 24 to be used for the application What you enter in response to the prompt Note Unless otherwise stated press Enter after each response you enter Reader Advisories Reader advisories used in this manual are shown below Note Information especially useful in relation to this procedure Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 CAUTION Information that helps you prevent equipment or software damage CAUTION Information that helps you avoid electrostatic discharge ESD damage to the equipment WARNING Information that helps you prevent an interruption to telecommunications traffic WARNING A hazard that can cause you personal injury DANGER Warns of a condition that could severely injure or kill you gt OOP gt Before You Start This manual assumes that you are familiar with using a console and keyboard This section describes how to use the NuPoint Messenger server effectively Console Tips and Techniques The tips and techniques offered in the following paragraphs can make configuration entry sessions at the NuPoint Messenger server console more productive Viewing Menus e When you finish entering a value for a parameter the server displays an abbreviated form of the current menu called the short menu To vi2. 2 Verify the connection by observing the green link integrity LED on the Ethernet card see Figure 2 When a valid connection exists the LED on the card and the corresponding LED on the network concentrator are lit The network administrator verifies the network connection Figure 2 LEDs on Ethernet Card CP 5700 shut Down a Server This procedure describes how to shut down a module or an entire NuPoint Messenger server You should use this procedure before turning off the power to a module as the shutdown command halts call processing in a clean and orderly fashion WARNING You should follow the policies of the site to warn users prior to the server shutdown This process removes the server from call processing It is recommended that you perform this procedure only during periods of low call traffic Procedure Steps 1 Reach the System Maintenance Menu Reference Menu Map 1 2 Execute a shutdown command Select S System Shutdown e The server displays the status of each line and the lengths of the message indicator request queues Prompt WARNING This will terminate call processing Type shutdown if you really want to do this Response shutdown 3 If you have a multi module system specify which modules to shut down Prompt modules to shutdown Response a for all modules or the number of a specific module 1 2 3 or 4 You can select multiple modules by entering the IDs separated by commas 3 4
3. Release 7 0 e Check that the green Link LED is lit If it is not lit check cabling of other computers connected to the same concentrator If none are lit verify that the cables and hub are operational e Check the red Collision LED If it is solid red or red most of the time excessive collisions are occurring on the network Solid red can also indicate an incorrect cable type configuration check the jumper settings Refer to the Technical Reference Manual for more information on specifications wiring and settings Testing the Connection With Ping If the connection fails but the hardware appears functional the board may not be configured properly Contact your customer support representative First ping the server IP address from another node on your network To do this enter one of the following addresses to ping e Module s host name e Module s IP address If this works see Figure 4 3 the network is set up correctly Ping each module in the system to verify that all TCP IP modules can communicate with each other Pinging host cgram 188 15 7 20 ICMP Echo Reply L 60 ICMP Echo Reply L 60 ICMP Echo Reply TTL 60 ICMP Echo Reply L 60 Host cgram replied to all 4 of the 4 pings Figure 4 3 Successful Ping Results If this succeeds the software is probably set correctly Note If pinging the module name does not work ping the module IP address If the IP address works there is a
4. bootps 67 udp bootpd bootpe 68 udp bootp tftp 69 udp tftpd snmp 161 udp snmpd echo 7 tcp echo 7 udp discard 9 tcp sink null discard 9 udp sink null daytime 13 tcp daytime 13 udp chargen 19 tcp ttytstsource chargen 19 udp ttytstsource time 37 tcp timserver time 37 udp timserver finger 79 tcp domain 53 tcp nameserver name domain server domain 53 udp nameserver nb_nmsrv 137 udp netbios nameserver nb_sssrv 139 tcp netbios session server nb_dgsrv 138 udp netbios datagram server UNIX specific services exec 512 tcp login 513 tcp rlogin rlogind shell 514 tcp rsh rshd cmd who 513 udp rwho rwhod who ntalk 518 udp route 520 udp router routed 1000 tcp qnxserver Figure 2 3 Sample etc services File Sockets As mentioned above certain port numbers are standardized for specific services Other port numbers can be dynamically allocated and are assigned to processes as needed The system keeps track of these port numbers and ensures that one number is not assigned to two processes These dynamically assigned ports allow services to support multiple users If two users are accessing the TELNET service for example the system would give each of them a different dynamically assigned port number for the source port and the default port of 23 for the Copyright 2002 Mitel Networks Corporation 12 Mitel NuPoint Messenger Technical Documentation Release 7 0 destination The pair of port numbers both source and destination
5. 129 32 0 0 Operation Mode Sets the IP address to be the primary P or the secondary S The primary IP address is used to bind the TCP IP stack on a module and there can be only one primary IP address per module Current Card Slot The slot number where the Ethernet card is installed in the module Number specified Gateway IP The IP address of the Internet gateway the machine that Address communicates with the rest of the Internet copyright 2002 Mitel Networks Corporation 19 Mitel NuPoint Messenger Technical Documentation Release 7 0 TELNET Specify whether the card you are configuring should have telnet configuration services Enabled allowed to operate or Disabled not used Figure 4 1 Sample Unified TCP I P Application Worksheet Two items are shown on the worksheet that are not covered in Unified TCP IP configuration and those are the checkboxes for whether to install NP Net or NP View These appear on the worksheet to remind you that once you have installed and configured Unified TCP IP you should install these options if you have them Connecting the Server to a Network Note For complete step by step directions refer to the procedures at the end of this chapter The Ethernet card has an RJ 45 port which allows connection to unshielded twisted pair 10BaseT Ethernet wiring Insert the RJ 45 plug into the RJ 45 port on the Ethernet card The other end of the wire should be connected to a prewired wa
6. 223 3 1 192 178 16 7 Reserved Addresses Certain addresses are reserved which means they are not available as host address IDs An example is addresses with a first octet above 223 Another is the Class A addresses 0 and 127 0 is the default route which is used to simplify routing information 127 is the loopback address which allows the local host to be addressed as if it were a remote host You use these addresses when configuring any host In all address classes host numbers 0 and 255 are reserved When all host bits are 0 the address identifies the network These addresses such as 128 66 0 0 are used in routing table listings If all host bits are 1 the address is a broadcast address and sends datagrams to all hosts on one network for example 128 66 255 255 Note IP addresses are assigned to a network interface not a computer system Some devices have more than one IP address because they are connected to more than one network Subnet Addressing Organizations are often assigned one Class B network number by the Internet Advisory Board If the organization needs multiple network numbers to distinguish among its servers the network administrator uses subnet addresses to refer to the multiple networks Subnet addressing is a mechanism whereby address bits that would otherwise be part of the host number are designated as part of the network number In a class B address its format is nnnnnnnn nnnnnnnn hhhhhh
7. CAUTION Do an orderly shutdown of the server and turn off the server module before doing the next steps 3 Remove the front cover of the CPU assembly 4 Carefully remove the Ethernet card from its ESD envelope and place the card on an anti static surface 5 Ensure that you have the correct card for your system s configuration Ethernet 1 or Ethernet 3 Refer to the Technical Reference Manua for further information on card configuration 6 Insert the card into the appropriate backplane slot and make sure that the card is firmly seated on the backplane connector Tighten the card s retaining screw 7 Replace the front cover of the CPU assembly Restore power to your server or module in a multi module system and allow the system software to start up Figure 1 Alta EtherTPI 16 T Ethernet Card CP 2 150 Connect the Server to the Network This procedure tells you how to connect the Ethernet card in the NuPoint Messenger server to the Ethernet network using twisted pair cable Note The network administrator must pull cable to the server and provide you with a network connection before you perform this procedure Procedure Steps Connect Ethernet Card to Twisted Pair Cable 1 Insert the modular plug shown in Figure 1 into the RJ 45 port on the Ethernet card Copyright 2002 Mitel Networks Corporation 16 Mitel NuPoint Messenger Technical Documentation Release 7 0 Figure 1 Connecting Ethernet Card to Twisted Pair Cable
8. are the usable network numbers All addresses from 127 0 0 0 through 127 255 255 255 are reserved for local software loopback tests Class B uses octets one and two for network numbers Usable network numbers are 128 1 through 191 254 The number 255 is reserved for broadcasts Class C uses octets one two and three for network numbers Usable network numbers are 192 0 1 through 223 255 254 Table 2 3 shows the relationship between classes and the network bits Network Bits First Usable Last Usable Network Network A 126 C 21 192 0 1 223 255 254 Host Bits The rest of the IP address identifies the host Table 2 4 shows the classes of IP format addresses expressed in bits The illustration column shows the IP address format in bits where nis the network portion of the address and A italicized is the host portion able 2 4 P Address Format Bits OnnnnnnnhAhhhhhhhhhhhhhhhhhhhhhhh 1Onnnannnnnnnnnnnhhhhhhhhhhhhhhhh G 110 21 8 110nnnnnnnnnnnnnnnnnnnnnhhhhhhhh Table 2 5 shows the same information as the above table presented in octet format As in the Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 previous table the host portion of the address is in italics Table 2 5 I P Address Format Octets First Octet Network Host Octets Example decimal Class decimal Octets A lt 128 1 3 26 104 0 19 B 128 191 2 2 128 66 12 1 C 192
9. how a subset of the network uses IP addressing The mask has the form nnn nnn nnn nnn where each nnn refers to a number between 0 and 255 and the numbers are separated by periods Refer to Chapter 2 for more information on subnet masks 9 Specify the network number for the Ethernet card Select N Network Number Prompt Enter the network number of the card Response The network number for the Ethernet card Valid values are 3 through 9 3 is the default If you only have one network for your server use 3 10 Specify the broadcast address for the Ethernet card Select O Broadcast Address Prompt Enter the broadcast address Response The broadcast address for the Ethernet card This is an IP address used for all nodes on the Ethernet network An IP address has the form nnn nann nnn nnn where each nnn refers to a number between 0 and 255 and the numbers are separated by periods For more information on broadcast addresses see Chapter 2 11 Specify the operation mode for the Ethernet card s IP address set in Step 7 Select P Operation Mode Primary Secondary Secondary Prompt Do you want to set this IP address as P rimary or S econdary Secondary Response P to set this address to primary operation mode or S to set this address to secondary mode The primary IP address is the address used by the TCP IP utilities to identify themselves on the network There should be one and only on
10. identifies a network connection The combination of an IP address and a port number is called a socket A socket identifies a single network process within the Internet A pair of sockets uniquely identifies a network connection between a receiving and a sending host For example if host 128 66 12 2 connects to host 192 178 16 2 using TELNET and is assigned port 3382 the socket for the source side of the connection is 128 66 12 2 3382 The destination side socket is 192 178 16 2 23 defaulting to the TELNET port number These two sockets are a socket pair and this identifies the connection If another user from the same host connects to the same destination with TELNET the second user would get a different source port number for example 3610 The socket pair for this user would be 128 66 12 2 3610 and 192 178 16 2 23 Name Services It is easier to use names for hosts than IP addresses Names are easier to remember and it is easier to notice a mistake in a name Here are two services that allow you to use alphabetic names instead of numerical IP addresses Host Table The host table associates the addresses and names You can also designate aliases for hosts in this table The table is in the file etc hosts There is also a file called etc networks which can translate between network names and network IP addresses Figure 2 4 shows a sample etc hosts file Table of IP addresses and host names 128 66 12 2 mast sail com ya
11. per second If a message is sent by one device and it collides with another message the network generates an error and each message is resent after a random pause Contrast with Token Ring See also Thick Ethernet and Thin Ethernet Ethernet connectivity is available for the NuPoint Messenger server using the Unified TCP IP option Ftp File Transfer Protocol A service that enables file transfer between two nodes on an Ethernet network or the Internet Host A mainframe computer that communicates with a second machine In most cases the host computer stores a database and the other computer usually called the remote accesses it by some form of data connection In this manual whatever computer is accessed by the server is called the host Server modules are sometimes referred to as hosts Host name An alphanumeric equivalent of an IP address which eliminates the need to remember number series An example is tcpip centigram com Copyright 2002 Mitel Networks Corporation 29 Mitel NuPoint Messenger Technical Documentation Release 7 0 Internet A set of internetworked Ethernet LANs The term is popularly used to refer to the global network of computers that arose from the DarpaNet experimental network IP Address A numeric representation of a machine connected to the I nternet or an Ethernet network IP Addresses are in the form 7 7 7 7 where each nis an octet and is usually expressed as a decimal number between 0 and 255 See
12. problem with name services on your network etc hosts has the wrong values or DNS is not working properly Worksheet You can make copies of the blank worksheet Use worksheets to configure your NuPoint Messenger server for the Unified TCP IP Application Unified TCP I P Application Worksheet Sotware Task List Unified TCP IP Software Procedures Unified TCP P Optional Feature Installation CP 6470 Install and Configure Unified TCP IP Software CP 6471 Install an Optional Feature CP 5402 Copyright 2002 Mitel Networks Corporation 21 Mitel NuPoint Messenger Technical Documentation Release 7 0 Test Unified TCP IP Configuration CP 6472 CP 6470 unified TcP 1P Optional Feature Installation This procedure gives an overview of how to install configure and test both hardware and software for the Unified TCP IP Optional Feature This feature allows you to put your NuPoint Messenger server on an Ethernet network and communicate with other nodes attached to the network It also allows you to use Ethernet communications with the NP Net and NP View optional features Procedure Steps 1 Ensure you have everything you need to install Unified TCP IP You should have at least one Ethernet card the Unified TCP IP software and the Unified TCP IP software manual Yo
13. service procedure You are prompted to insert the Unified TCP IP optional feature diskettes After you install the copyright 2002 Mitel Networks Corporation 18 Mitel NuPoint Messenger Technical Documentation Release 7 0 software you can configure Unified TCP IP at any point Configuring the Unified TCP I P Application Note For complete step by step directions refer to the procedures at the end of this chapter To configure the Unified TCP IP software you need a list of IP addresses and host names You also must have already installed the software as described in the above section Complete one worksheet per Ethernet card before configuring the application Refer to Table 4 1 for help with the parameters You should consult with your network administrator to obtain appropriate IP addresses Once you have completed your worksheet s you can configure the application Configuration takes place in the Offline Configuration Menu If you are installing more than one Ethernet card on your server you must perform the software configuration for each card A sample worksheet is shown in Figure 4 1 A blank worksheet which you can use to make copies is in the next section after this chapter Table 4 1 Configuration Parameters for Unified TCP IP Parameter Description Domain Name A name for a series of nodes attached to the node name to form a complete internet site name For examples if the domain name is centigram com prepending th
14. the domain is the last part of the name The second type of top level domain is organizational assignment is made based on what kind of group is using the host The top level domains are listed in Table 2 6 Table 2 6 Top Level Domains Domain Name Used By COM Commercial organizations businesses EDU Educational sites schools colleges universities GOV Government agencies and groups not including military MIL Military organizations NET Network support organizations such as sites that run root servers ORG Any organization that is not one of the above for example non profit groups Again the highest level of the domain is the last part of the name A valid domain name is whitehouse gov whitehouse is a site on the government domain In both cases domain names are written from most specific for example host name to least specific top level domain 3 Hardware Installation and Configuration WARNI NG To install configure and use the Unified TCP IP option you must have software release 6 0A or later installed on your server You also must have the 6 0A hardware including the 6 0A Ethernet card Ethernet cards used in 5 x servers are not usable This chapter contains reference and background material for the hardware installation and configuration Refer to the Task List for step by step instructions on Unified TCP IP installation and configuration Ethernet Hardware In order to connect your NuP
15. the module 9 Disable a module if necessary Select D DISABLE a module Prompt Which Module Response The number of the module If you are disabling multiple modules disable the module attached to the console last Prompt type disable to confirm your request Response disable If you are disabling multiple modules repeat this step If the status of the module attached to the console was changed to disabled the balance of this procedure is not seen due to the module resetting The console then resets to the Maintenance From Hard Disk Menu 10 When you are done configuring the modules exit the menu 11 The server completes the shutdown Prompt SHUTDOWN COMPLETE The System Maintenance Menu is displayed You can now either reboot the module s or remove power to the module s 4 Software Installation and Configuration This chapter covers reference information relating to the Unified TCP IP software including installation and configuration Refer to the Task List for step by step instructions on software installation and configuration Installing the Unified TCP I P Software This section provides an overview on installing the Unified TCP IP software on your NuPoint Messenger server Note For complete step by step directions refer to the procedures at the end of this chapter Installing the Unified TCP P Optional Feature You install the Unified TCP IP software as an optional feature using the
16. 2 5 megabits per second This network links multiple server modules together Contrast with Ethernet and Token Ring networks ASCII American Standard Code for Information Interchange Pronounced ASK ee A binary code for data that is used in communications most minicomputers and all personal computers ASCII is a 7 bit code providing 128 possible character combinations the first 32 of which are used for printing and transmission control Since the command storage unit is an 8 bit byte 256 combinations and ASCII uses only 128 the extra bit is used to hold a parity bit or special symbols For example the PC uses the additional values for foreign language and graphics symbols AUI Attachment Unit Interface A commonly used connector for thick Ethernet cable This is a 15 pin D type connector where the pins are arranged in two rows Copyright 2002 Mitel Networks Corporation 28 Mitel NuPoint Messenger Technical Documentation Release 7 0 Binary A numeric system with only two digit values 0 and 1 Computers use binary arithmetic instead of decimal because all numbers can be represented as a series of electrical pulses 0 off or 1 on Bit A binary digit with a value of either O off or 1 on Computers process information as a series of bits BNC British National Connector A commonly used connector for coaxial cable The plug looks like a cylinder with two short pins on the outer edge on opposite sides After the plu
17. Corporation 24 Mitel NuPoint Messenger Technical Documentation Release 7 0 15 Review the configuration settings Select W Show System Wide TCP IP configuration Response Verify that the screen displays the Unified TCP IP configuration parameters you specified Figure 1 shows a sample of the output Most items should be self explanatory The non obvious items are Parameter Explanation Host Module number Card Configuration type 1 or 3 Mode P rimary or S econdary SlotSlot Number of module where card was installed Net Server Network Number Port Starting memory address IRQInterrupt Number Vendor Type of card TCP IP System Wide Host Configuration Domain name bayptin com H C M S o a o 1 N s r d o e t d e t t IP Address Host Name Port Irq Vendor 3 1 P 6 3 129 1 250 108 alphal99 0280 10 ALTA 1 Host Card Gateway Address Subnet Mask Broadcast Address 3 He LA 9 Die T E2 2554255 040 129414255 255 Figure 1 Sample Output Unified TCP I P Configuration Display 16 Exit the TCP Ethernet Menu 17 Repeat step 2 through step 16 for any additional Ethernet cards installed in your server 18 Exit the TCP IP Network Configuration Menu Save your configuration settings by exiting the Offline Configuration Menu CP 6472 Test Unified TCP 1P Configuration This procedure explains how to test the hardware and software configuration for the Unified TCP IP application It assumes that you have already pe
18. Mitel NuPoint Messenger Technical Documentation Release 7 0 Unified TCP I P Manual Optional Feature 2700 1289 B1 Contents Copyright 2002 Mitel Networks Corporation Distributed Courtesy of coo PROMEMO BESS SS ESS SSS IiNnNCoORPORATED http www promemoinc com P O Box 1899 Brentwood CA 94513 Main 925 513 7510 Fax 925 775 7039 Support support promemoinc com Sales sales promemoinc com General info promemoinc com Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 About This Manual This manual describes how to install and configure the Unified TCP IP harrdware and software in any of the NuPoint Messenger Communications Servers e Model 640 e Model 120 Model 70 Who Should Read This Manual This manual is intended for technicians and administrators who are responsible for installing and configuring Unified TCP IP on the NuPoint Messenger server How to Use This Manual This manual contains detailed reference information a list of tasks that you can perform a collection of procedures for performing the tasks and reader aids such as menu maps Reference Chapters Use the material in Chapters 1 through 4 for detailed inquiry into the installation and configuration of Unified TCP IP in a SMessenger server These chapters discuss how components are related elaborates on concepts give operational details and contai
19. a number of specific concepts If you are very comfortable working with TCP IP you can probably skip this chapter TCP IP protocols were developed for the ARPANET network of computers administered by the Defense Communications Agency This network began as an experimental packet switching network and the organizations involved with the project found it useful for their data communications The TCP IP protocol suite was adopted as a standard for ARPANET in 1983 and implemented in BSD UNIX which led to its association with UNIX systems TCP IP is now used by most UNIX systems and many other host computers and peripheral devices can be included in a TCP IP network This chapter is not meant to provide complete coverage of TCP IP There are many good books you can refer to for detailed information One is 7CP P Network Administration by Craig Hunt published by O Reilly amp Associates TCP I P Protocol Layers There are four layers in the TCP IP protocol architecture Here is a brief explanation of each layer Figure 2 1 shows the relationship between TCP IP and the OSI model This relationship is not a perfect fit but is helpful if you are already familiar with the OSI model Network Access Layer This is the lowest layer of the architecture and corresponds to the lowest two layers of the OSI model Data Link and Physical The Network Access Layer protocols allow the system to deliver data to other devices in a directly attached network F
20. also host name LAN Local Area Network A network made up of computers and peripheral devices such as printers connected to each other by some form of cabling The length of the cabling is usually limited so LANs tend to be confined to one building for example Module A server processor sometimes called a host You may have up to 4 modules in a server Network A collection of computers that can communicate with each other Node The term for each computer on a LAN NP Net Modular Expandable System Architecture NETwork The linking of multiple NuPoint Messenger servers together in an network With NuPoint Voice software release 6 0 NP Net now works using TCP IP requiring the Unified TCP IP application NP View A server optional feature that allows a user to access voice and fax messages from an IBM compatible PC In NuPoint Voice software release 6 0 this feature can run using TCP IP if the Unified TCP IP application is also installed Octet A group of eight bits Four octets make up an IP address OSI Model Open Systems Interconnect An architectural model for data communications developed by the International Standards Organization ISO Also known as the Seven Layer model because it has seven layers each representing a data transfer function in its hierarchy Ping A service that sends a datagram from one node to another and reports whether this communication was successful Commonly used to test whether a node is co
21. ards Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 Product Dependencies Unified TCP IP requires software release 6 0A or later Two other products are dependent on the Unified TCP IP application in order to function Unified TCP IP is required to implement both the NP View optional feature and the NP Net TCP IP optional feature Use this manual for Unified TCP IP hardware and software installation and configuration Refer to the respective manuals for these products once you have the Unified TCP IP application working Existing Networks One use of Unified TCP IP is to connect your server onto an existing corporate network Figure 1 1 shows how the NuPoint Messenger server is incorporated into an existing Ethernet network Figure 1 1 The NuPoint Messenger Server on an Ethernet Network TCP I P Protocol TCP IP stands for Transmission Control Protocol Internet Protocol It is a suite of communications protocols used to link computers over many types of networks including Ethernet networks Its features include e Open standards independent of vendor hardware and operating systems e Wide support and usage e Integration in many different network types Common addressing method so a device can be recognized by any other device e Standardized application protocols for user services The protocol stack has four layers Network Interface physical network access Int
22. as the primary address The Mode heading shows if a card is set to Primary or secondary 12 Reach the Ethernet Card Menu Reference Menu Map 13 13 If you cannot get any response from the server Ethernet card ensure that the card is enabled This is not indicated in the Configuration Report you must perform this operation in the Ethernet Card Menu to determine the card setting Select D Enable or Disable Current Card Disable Prompt Enter the status of current Ethernet card E nable or D isable Disable Response E to enable the Ethernet card or D to disable the Ethernet card so it cannot be used 14 If you want to use the telnet utility and it fails ensure that telnet is enabled on the server This is not indicated in the Configuration Report you must perform this operation in the Ethernet Card Menu to determine the card setting Select TELNET Configuration Enable Disable Disabled Prompt Do you want TELNET service E nabled or D isabled Disabled Response E to enable the telnet service or D to disable the telnet service so it cannot be used Note The default condition is to have telnet service disabled You do not need to enable telnet to use the Unified TCP IP application with either the NP Net or NP View optional features 15 Exit the TCP Ethernet Card Menu and the Offline Configuration Menu for this change to take effect 16 If none of these enable you to use Unified TCP IP con
23. ation Mitel NuPoint Messenger Technical Documentation Release 7 0 Menu Maps and Other Navigation Aids Most of the documents in the NuPoint Messenger document library have menu maps You can refer to these document navigation aids at any point to help you reach a menu In this manual you will also find a glossary of telecommunications and telephony terms that pertain to TCP IP Worksheets You will find blank worksheets in the end of this manual Instructions for completing the worksheets are in the Reference chapters Many of the CPs assume you have completed the appropriate worksheet Conventions Used in This Manual The procedures in this manual use the following conventions to describe how you enter Unified TCP IP configuration information and how information is displayed on the NuPoint Messenger server console Press Enter Press the Enter key For example Press Enter if the current number is correct On some keyboards this key is labeled Return or has a return arrow on it Enter Type the text shown then press the Enter key For example Enter the line number 1 24 means type a number from 1 through 24 and then press the Enter key bold Words or characters in bold type indicate either a value to be entered by you exactly as shown or when used to indicate a variable entry describe the type of value to be supplied by you See example above What you select from A displayed prompt a displayed menu for information
24. cht 127 0 0 1 localhost 128 66 12 1 main sail com loghost 128 66 12 3 jib sail com jib 128 66 12 4 spinnaker sail com spinnaker 128 66 5 2 genoa sail com genoa 128 66 7 3 boom sail com boom 128 66 7 2 halyard sail com halyard Figure 2 4 Sample etc hosts File Most large networks use DNS instead of the host table but it is used for small networks or for all hosts on the local network in case DNS is not running DNS The Domain Name Service is used in large interconnected networks because it avoids the problems of a large host table It also eliminates the need to keep updating your table as new hosts are added or changed DNS is assigned port number 53 and its service is called domain Do not confuse it with name service port 42 this is an older name service DNS is a set of distributed name servers which pass information to each other as needed The naming conventions are hierarchical At the top level is the root domain served by a group of name servers called root servers There are two top level domains geographic and organizational Geographic domains are Copyright 2002 Mitel Networks Corporation 13 Mitel NuPoint Messenger Technical Documentation Release 7 0 assigned by country each country has a two letter code Other assignments are made underneath the country code In the United states the next level is the two letter state code Thus a valid domain name could be myhost sanjose ca us The highest level of
25. e node name vm600 creates an internet site name of vm600 centigram com Current Module The module number where the Ethernet card is installed from 1 to 4 Number The default is 1 Enable Disable Specify whether the card you are configuring should be Enabled Current Card allowed to operate or Disabled not used If the card is disabled NP Net TCP IP and NP View 1 1 cannot operate either Ethernet Card The type of configuration for the Ethernet card either 1 or 3 This is Configuration fully explained in Chapter 3 Node Name The unique node name in the domain specified see Domain Name above Valid characters are alphanumeric and the underscore _ character Node IP Address The IP address of the Ethernet card being configured It must be a unique ID on the network IP addresses are in the form x y Z w where each letter represents a number between 0 and 255 Subnet Mask This subdivides networks into sub networks for example 255 255 255 0 is the default subnet mask for Class B networks See Chapter 2 for more information Network Number The physical network number Network numbers 1 and 2 are reserved for Q Net and Redundant Q Net Therefore all Ethernet segments start with network 3 which is the default The highest allowable number is 9 Broadcast Address Refers to all nodes on the TCP IP network A broadcast IP address is a network ID with all 0 bits set to 1 For example 129 32 255 255 is the broadcast address for network
26. e primary IP address on a module If you only have one Ethernet card in a module set it to operate as the primary 12 Specify the slot number where you installed the Ethernet card Select S Current Card Slot Number 0 Prompt Enter the slot number of the card 0 Response The slot number where the Ethernet card was installed Refer to Chapter 3 for more information on the valid slots to install Ethernet cards 13 Specify the gateway IP address for the Ethernet card Select T Gateway IP Address Prompt Enter the Gateway IP address Response The gateway IP address for the network This is an IP address for a node that communicates with other parts of the network An IP address has the form nnn nnn nnn nnn where each nnn refers to a number between 0 and 255 and the numbers are separated by periods Refer to Chapter 2 for more information on gateway IP addresses 14 Enable the Ethernet card This allows the telnet service to operate Select TELNET Configuration Enable Disable Disabled Prompt Do you want TELNET service E nabled or D isabled Disabled Response E to enable the telnet service or D to disable the telnet service so module cannot be accessed Note The default condition is to have telnet service disabled You do not need to enable telnet to use the Unified TCP IP application with either the NP Net TCP IP or the NP View 1 1 optional features copyright 2002 Mitel Networks
27. ector Refer to the Technical Reference Manual for more information on card configuration 4 Ensure that the wiring is within the range allowed Refer to the Technical Reference Manual for more information on wiring standards 5 Check that the green Link LED is lit If it is not lit check cabling of other computers connected to the same concentrator If none are lit verify that the cables and hub are operational See Figure 1 Figure 1 LEDs on the Ethernet Card 6 Check the red Collision LED Figure 1 above If it is solid red or red most of the time excessive collisions are occurring on the network Solid red can also indicate an incorrect cable type configuration Refer to the Technical Reference Manual for more information on card configuration 7 Reach the TCP IP Network Configuration Menu Reference Menu Map 13 8 Runa System Wide Configuration Report You will need this report to perform the next few steps Refer to any worksheets you completed to check for misconfiguration 9 Ensure that you installed the Ethernet card s in the correct slot for your system and that you used the correct card configuration s Verify all jumper settings Refer to the Technical Reference Manual for hardware configuration tables 10 If you have more than one Ethernet card installed in your server verify that each has a unique IP address and that you are using them consistently 11 Ensure that one and only one card per module is set
28. er see above protocols for data delivery There are many application protocols most of which provide user services The most widely known are e telnet the Network Terminal Protocol which provides remote login over the network e ftp the File Transfer Protocol which provides interactive file transfer SMTP the Simple Mail Transfer Protocol which provides electronic mail e DNS the Domain Name Service which maps IP addresses to names assigned to network devices e rip the Routing Information Protocol which is used by network devices to exchange routing information e NES the Network File System which allows files to be shared by different hosts on the network This protocol is not supported by the QNX 2 version of TCP IP The Application Layer corresponds to the top three layers in the OSI model Application Presentation and Session I P Addresses You should be familiar with IP addresses because they are used by the Internet Protocol to send datagrams from one node to another A datagram includes a destination address which is a 32 bit IP address Address Classes TCP IP has 5 address classes A B C D and E Classes A B and C are available for government and organizational use Classes D and E are reserved for special use This section discusses classes A B and C Network and Host Numbers Each address class uses one part of the 32 bit address to identify the network number and another part to ide
29. ernet routing across internetworks Transport connectivity between data source and destination and Application user programs and utilities For more information on TCP IP refer to Chapter 2 Refer to Chapter 4 for information specific to the QNX 4 2 TCP IP implementation and the NuPoint Messenger server Ethernet Networks Ethernet is a type of Local Area Network LAN with various data transmission speeds including ten megabits per second Devices on the network communicate using thick coaxial thin coaxial or twisted pair cable or wire Communications at ten megabits per second are covered by the 10Base5 10Base2 and 10Base T standards respectively If a data packet is sent by one device and it collides with another message the Ethernet protocol dictates that each message is discarded and then both are sent again after a random delay Hardware The Ethernet card used in the Unified TCP IP option is made by Alta Refer to Chapter 3 for copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 information about the hardware options and how to install the Unified TCP IP hardware Software You configure the Unified TCP IP option by installing the software and following the instructions in the procedures Refer to Chapter 4 for information about Unified TCP IP installation and configuration 2 Overview of TCP IP This chapter describes the TCP IP protocol suite and explains
30. ew the complete current menu when a short menu is displayed just press Enter To return to the Main Menu from any NuPoint Voice configuration menu press X Exit until the Main Menu appears Accepting Defaults e To accept a default displayed in a prompt just press Enter e To accept a default displayed in a menu no action is necessary Avoiding Automatic Exit CAUTION The NuPoint Messenger server times out after 15 minutes This means that if you do not enter anything at the console for 15 minutes the server automatically exits from the current program When this happens all work that has not been saved on the disk is lost Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 To avoid being timed out and losing your work follow these steps 1 When you need time to think write down the name of the current menu Exit to the server Main Menu When you want to continue your work enter the appropriate menu options to regain your place If you find that theserver has timed out follow the steps below If your screen is blank press any key to reactivate the screen and then continue with these steps 1 Press any key to start the login sequence Enter your user ID and password if requested Starting from the Main Menu enter menu options to proceed to the menu from which the server timed out 4 Reenter data as needed to regain lost work Quitting an Entry Ses
31. g is inserted the socket is turned causing the pins to tighten the plug within it Byte A group of bits that make up one character such as the letter A Most computers use eight bits per byte but this value varies depending on the machine See also ASCII Coaxial Cable A high capacity cable used in communications and video commonly called coax pronounced KOH ax It contains an insulated solid or stranded wire that is surrounded by a solid or braided metallic shield which is wrapped in an external cover Teflon coating is optional for fire safety Although similar in appearance there are several types of coaxial cable each designed with a different width and impedance for a particular purpose TV baseband broadband Coax provides a much higher bandwidth than twisted pair cable Also see RG 58 and RG 62 Datagram The packet format used by Internet Protocol A packet is a block of data that contains its own delivery information DNS Domain Name Service A distributed hierarchical used to resolve host names into IP addresses This eliminates the need for each machine to know the exact address of every other machine Domain A hierarchy used within host names where each domain knows about the ones immediately below it The higher level the domain the further the right it appears in the host name Ethernet A type of LAN operating over either twisted pair or coaxial cable with a data transmission speed of up to 10 megabits
32. h Ethernet Twisted Pair A network cable that is similar to telephone wire This method allows easier network set up and maintenance since twisted pair is much smaller and easier to use than coaxial cable Twisted Pair Ethernet Used in Ethernet networks unshielded twisted pair cable AT amp T D inside wire or IBM Type 3 based on IEEE standard 802 3 10Base T with a data rate of 10 megabits per second The cable is two sets of twisted wire pairs with a gauge of 22 24 or 26 Contrast with Thick Ethernet Thin Ethernet Unified TCP IP A NuPoint Messenger server optional feature that enables communication with other computers on an Ethernet LAN using TCP IP The product includes an Ethernet card and software This feature is required to use the TCP IP versions of NP Net and NP View Copyright 2002 Mitel Networks Corporation 31
33. hh hhhhhhhh where n stands for a bit in the network number and h stands for a bit in the host number To increase the amount of available network numbers host bits from the third octet are used as network bits which for each bit borrowed doubles the number of usable network numbers and halves the number of host numbers The format becomes for example nnnnnnnn nnnnnnnn nnhhhhhh hhhhhhhh Borrowing bits from the host portion is accomplished using a subnet mask Subnet Mask To create a subnet you apply a bit mask known as the subnet mask to the IP address If a bit is on 1 in the mask the equivalent bit in the address is treated as a network address bit whether or not it was a network bit originally If the bit is off 0 then the equivalent address bit belongs to the host address The subnet mask is a 32 bit number with a similar format as the IP address Default subnet masks are 255 0 0 0 for class A 255 255 0 0 for class B and 255 255 255 0 for class C Expressed in binary form the network mask for class B is 11111111 11111111 00000000 00000000 Theoretically in order to provide for two subnetworks with 32 768 hosts per subnetwork you could use the network mask 255 255 128 0 However because of restrictions on the use of some subnet values you need to use the subnet mask 255 255 192 0 the third octet is 11000000 to obtain two subnetworks 01 and 10 The remaining Copyright 2002 Mitel Networks Corporation 10 Mitel NuPo
34. int Messenger Technical Documentation Release 7 0 six bits from the third octet plus the entire fourth octet are used for up to 16 384 host addresses Network 00 identifies the network and 11 is for broadcast Subnet masks can be expressed in bit or decimal format While decimal format is easier to read remember that network address portions can cross the octet boundaries and using the decimal masks might be confusing in such cases Ask your network administrator if any subnet masks are used on your network Routing Routing is the process of sending a message to either a destination host if it is on the same network or a router or a gateway if the host is on another network Routing is based on the network portion of the IP address If the destination network is on the local network the subnet mask is applied Address Resolution ARP Address Resolution Protocol translates IP addresses to Ethernet addresses It maintains a table of both sets of addresses which is built dynamically Data Delivery As data moves up and down the TCP IP layers each layer must be able to handle it Data is combined as it moves from applications to transport protocols and then to the Internet Protocol Many sources of data are combined and then must be separated when they arrive at the destination network or host IP uses protocol numbers to identify transport protocols and the transport protocols in turn use port numbers to identify applica
35. ition neither NP View 1 1 nor NP Net TCP IP are capable of handling the live transfer from one Ethernet card to another One Ethernet card can handle all TCP IP network traffic for a server including both the NP View and NP Net applications You might need more cards if your server handles a large number of messages Hardware Task List Unified TCP IP Hardware Procedures Install Ethernet Card CP 2149 Connect the Server to the Network CP 2150 Copyright 2002 Mitel Networks Corporation 15 Mitel NuPoint Messenger Technical Documentation Release 7 0 Shut Down a Servet CP 5700 CP 2149 Install the EtherTPI 16 T Ethernet This procedure describes how to install the Alta EtherTPI 16 T Ethernet card in a NuPoint Messenger server for use with the Unified TCP IP optional feature Note You perform diagnostic and troubleshooting tasks after you install and configure Unified TCP IP on the server See CP 6472 Test Unified TCP IP Configuration in Chpater 4 for instructions Procedure Steps 1 Make sure that you are wearing an electrostatic discharge ESD strap 2 Doan orderly shutdown of the server or module in a multi module system making certain to turn off the power to the module in which you want to install the Ethernet card Reference CP 5700
36. ll jack or a concentrator or hub on your network Verify the connection by powering on both the server and the concentrator or hub Look for the green Link Integrity LED on the Ethernet card it should be lit if the connection is good The corresponding light on the concentrator should also be lit If the Polarity LED is lit then the automatic polarity correction feature is working and the signal polarity is reversed This means the wiring had inverse polarity to begin with The Transmit Receive LED is lit when the card is transmitting or receiving data across the network The Collision Detection LED lights when collisions are detected on the network which is a normal condition Refer to Figure 4 2 for an illustration of the LEDs on the Ethernet card Figure 4 2 Ethernet Card LEDs Testing the I nstallation and Configuration If you cannot communicate over the network you must check both the hardware and the software for problems Testing the Hardware Check the following for hardware problems e Ensure the card is firmly seated in its slot and that it is receiving power e Check the wiring connection to both the card and the wall jack or concentrator e Check that your card is configured for an RJ 45 connector jumpers 2 and 3 See Chapter 3 for information on card jumpering e Ensure that the wiring is within the range allowed copyright 2002 Mitel Networks Corporation 20 Mitel NuPoint Messenger Technical Documentation
37. ministrator Use the IP address of an Ethernet card you configured for the server If the test is successful you see a message similar to the following one Pinging host 129 1 11 25 ICMP Echo Reply TTL 60 ICMP Echo Reply TTL 60 ICMP Echo Reply TTL 60 ICMP Echo Reply TTL 60 Host 129 1 11 25 replied to all 4 of the 4 pings If the ping test is successful you can assume that the network connection between the server and the computer you are using is working properly If the ping test is unsuccessful you will receive an error message for example the message might say that the node is unreachable If the test is unsuccessful check the physical connections between the server and the network including the Ethernet cards the cable and the connectors If you continue to have problems consult with the network administrator at the customer site Refer to Troubleshooting below 5 Start a telnet session from another site to the server Refer to Troubleshooting below if telnet does not work properly Contact your network administrator for information on using telnet Troubleshooting Checklist 1 Ensure the Ethernet card is firmly seated in its slot and that it is receiving power 2 Check the wiring connection to both the card and the wall jack or concentrator Copyright 2002 Mitel Networks Corporation 26 Mitel NuPoint Messenger Technical Documentation Release 7 0 3 Check that your card is configured for an RJ 45 conn
38. mitations The Ethernet card cannot coexist in the same module with the following cards because of interrupt conflicts Smartcard 2 4 or 8 port serial card PROSE TTS card Do not include an Ethernet card in the same module as any of the above cards Configuring the Hardware This section shows how you must configure the Ethernet to use the Unified TCP IP optional feature successfully Configuring the Ethernet Card There are two different ways to configure an Ethernet card with the Unified TCP IP optional feature These configurations are designated as either Ethernet 1 or Ethernet 3 The Ethernet cards are configured by your distributor and you should check with your sales representative to ensure you have the correct card for your server configuration Refer to the Technical Reference Manual for more information on Ethernet card configuration how they differ and which to use in your server Fault Tolerance Fault tolerance is configured by installing the Unified TCP IP option in at least two modules If one module fails another module could take over and all TCP IP commands server wide would be directed to the other module You can also install two Ethernet cards in the same module provided you configure the cards correctly Refer to Chapter 4 for more information At this time there is no CSO Continuous System Operation transfer between Ethernet cards This capability will be supported in future releases In add
39. n all necessary tables and figures about configuration Use the nstal lation and Service Manual appropriate for your platform for an actual server installation and the Reference and Configuration Manual for NuPoint Voice software configuration Task Lists Task lists follow Reference chapters that include procedures Use the task list starting with a principal task shown in boldface to install and configure Unified TCP IP Each task listed is described in more detail in a procedure The task list is alphabetized which helps most readers find the desired task and procedure quickly No particular sequence of tasks is implied Procedures Procedures follow the task list in the Reference chapter Follow the steps in the procedures CPs to accomplish the desired tasks Readers familiar with a NuPoint Messenger server can use the CPs as a checklist if desired while readers new to a NuPoint Messenger server can use CPs for step by step instructions A reference line in each CP contains pointers when necessary to supplemental information such as another procedure another manual a technical reference or a menu map Each CP is numbered for document identification and referencing numbering does not indicate a sequence of performance A numerical list of all CPs in this manual is also provided It gives each CP s title Chapter number and which other procedures either call it or are called by it Copyright 2002 Mitel Networks Corpor
40. nstalled the Unified TCP IP software CP 5402 You must perform this procedure once per Ethernet card installed Procedure Steps Copyright 2002 Mitel Networks Corporation 22 Mitel NuPoint Messenger Technical Documentation Release 7 0 1 Reach the Offline Configuration Menu then go to the Unified TCP IP Configuration Menu Reference Menu Map 13 2 Refer to your worksheet in specifying the parameters needed to use Unified TCP IP First set the domain name for the Ethernet card Select D Domain Name Prompt Enter the domain name Response The domain name from your worksheet Domain names are usually in the form xxxxxxx xxx where the x s represent alphanumeric characters Refer to Chapter 2 for more information on domain names 3 Set the module number that the Ethernet card was installed in Select M Configure a Module Prompt TCP ETHERNET MENU Select C Current Module Number 1 Prompt Current Module Number 1 Response The module number from your worksheet Modules are numbered from 1 to 4 The Model 70 and Model 120 servers only have one module which is number 1 4 Enable the Ethernet card This allows the card to operate If the card is disabled you cannot use Unified TCP IP to communicate with other nodes nor can you use NP Net TCP IP or NP View 1 1 Select D Enable or Disable Current Card Disable Prompt Enter the status of current Ethernet card E nable or D isable Disable Resp
41. nterpreted as network bits off bits zeros are interpreted as host bits TCP IP Transmission Control Protocol Internet Protocol A suite of communications protocols that links computers over many types of networks including Ethernet It is ade facto standard in internetworking The protocol has four layers Network Interface data exchange Internet addressing across internetworks Transport connectivity between data source and destination and Application user programs and utilities The server has an Ethernet option that allows TCP IP communications See Unified TCP P Telnet A service that creates a virtual terminal on a network node Thick Ethernet A type of Ethernet network using 0 4 inch diameter 50 Ohm double shielded coaxial cable based on IEEE standard 802 3 10Base 5 with a data rate of 10 megabits per second Contrast with Thin Ethernet Twisted Pair Ethernet Thin Ethernet A form of Ethernet network using 0 2 inch RG 58 coaxial cable based on IEEE standard 802 3 10Base 2 with a data rate of 10 megabits per second Contrast with Thick Ethernet Twisted Pair Ethernet Token Ring IBM s proprietary networking protocol used in non SNA environments This is a ring or star shaped LAN where a device may only send a message if it has a token a unique data packet Other devices with messages to send must wait until the token is available The data transmission rate is either 4 or 16 megabits per second Contrast wit
42. ntify the host number The demarcation for host and network numbers for classes A B and C is one octet An octet is eight bits and is usually represented as a decimal number between 0 and 255 A group of four octets comprises an IP address An example of an IP address is 129 52 111 60 129 52 111 and 60 are the four octets each one representing a series of eight bits Class A addresses use the first octet for network numbers and the next three for host numbers Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 Class B addresses use the first two octets for network numbers and the next two for host numbers Class C addresses use the first three octets for network numbers and the last octet for host numbers Table 2 1 summarizes this relationship able 2 1 Network and Host Numbers Network Numbers A First octet Last three octets B First and second octets Last two octets C First second and third octets Last octet Class Bits Bits in the first octet identify address classes the first bit identifies Class A the first two bits identify Class B and the first three bits identify Class C Table 2 2 shows the class bits for address classes A B and C Examine the figures in the table to see how the use of class bits affects the number of usable network numbers pClass o Bit i 0 110 Network Bits Class A uses the first octet for network numbers Numbers 1 to 126
43. oint Messenger server to an Ethernet network you need an Ethernet card The Unified TCP IP option includes an Ethernet card that you install in a server module You need at least one Ethernet card per server and you can install up to two cards per module There are three kinds of cabling that can be used in Ethernet networks thick thin and twisted pair Thick Ethernet uses 0 4 inch diameter 50 Ohm double shielded coaxial cable based on IEEE standard 802 3 10Base 5 Thin Ethernet uses 0 2 inch diameter 93 Ohm coaxial cable based on IEEE standard 802 3 10Base 2 Twisted pair Ethernet uses unshielded twisted pair cable AT amp T D inside wire or IBM Type 3 based on IEEE standard 802 3 10Base T The cable is two sets of twisted wire pairs with a gauge of 22 24 or 26 All three standards can handle a data rate of at least 10 megabits per second The Ethernet card provided with the Unified TCP IP option has a twisted pair connector an RJ 45 connector for 10Base T wiring If you have thin or thick Ethernet cabling you must purchase a transceiver to interface between your cabling and the Ethernet card s RJ 45 connector These Copyright 2002 Mitel Networks Corporation 14 Mitel NuPoint Messenger Technical Documentation Release 7 0 transceivers are available through many vendors such as MiLAN and Cabletron For complete information on the Ethernet card refer to the Technical Reference in the Technical Reference Manual Hardware Li
44. onse E to enable the Ethernet card or D to disable the Ethernet card so it cannot be used 5 Specify the Ethernet card configuration type For more information on card configuration refer to Chapter 3 Select E Ethernet Card Configuration 1 Prompt Enter host Ethernet card configuration 1 Response The configuration number for the Ethernet card Valid values are 1 and 3 6 Specify the node name for the Ethernet card Select H Node Name Prompt Enter the node name of the card Response The node name for the Ethernet card A node name is prepended before the domain name see Step 2 to form an address The node name can contain alphanumeric characters and the underscore _ For more information on node addresses refer to Chapter 2 7 Specify the node IP address for the Ethernet card Select I Node IP Address Prompt Enter the local IP address Response The IP address for the Ethernet card An IP address has the form nnn nnn nnn nnn where each nnn refers to a number between 0 and 255 and the numbers are separated by periods Refer to Chapter 2 for more information on IP addresses 8 Specify the subnet mask for the Ethernet card Select M Subnet Mask Prompt Enter the subnet mask copyright 2002 Mitel Networks Corporation 23 Mitel NuPoint Messenger Technical Documentation Release 7 0 Response The subnet mask for the Ethernet card A subnet mask is used to show
45. or a range by using a hyphen 2 4 e The server displays the status of each line of the specified modules as idle active or stopped and updates the status every minute until all lines are stopped The server stops any calls still in progress after five minutes 4 If you are executing a server shutdown wait for the message waiting queue to clear If you are executing a module shutdown on a multi module server do not wait for the message waiting queue to clear Prompt Wait for message waiting queues to be empty Response Y to wait for the queue to clear or N to continue immediately with the shutdown 5 When the server has taken all lines of the specified modules off hook it continues by asking if a verify is to be executed Prompt Perform Offline System Verification Y N Copyright 2002 Mitel Networks Corporation 17 Mitel NuPoint Messenger Technical Documentation Release 7 0 Response Y to execute the verify or N to skip verify and continue with the shutdown 6 Specify if changes to the status of each module are to be made Prompt Enable or Disable Modules Response Y to change the status of modules or N to keep the module status the same and continue at step 11 7 If you answered yes in step 6 a chart with the status of each module is displayed and then the Module Maintenance Menu is displayed 8 Enable a module if necessary Select E ENABLE a module Prompt Which Module Response The number of
46. rformed the following steps e Installed one or more Ethernet cards correctly CP 2149 Chapter 3 e Completed one worksheet per Ethernet card CP 6470 e Installed the Unified TCP IP software CP 5402 Copyright 2002 Mitel Networks Corporation 25 Mitel NuPoint Messenger Technical Documentation Release 7 0 e Configured the Unified TCP IP software CP 6471 You must perform this procedure once per Ethernet card installed Procedure Steps Test the Configuration 1 Watch the boot process to see if any errors appear indicating that the Ethernet card is missing or is not seated properly The messages appear after about one or two minutes Some of the errors might be CMN_ ERR 2 8003 LOCATE 8003 AUTO DETECT FAILED CAN T DETERMINE CARD PARAMETERS CMN_ ERR 2 8003 ED INIT ETHERNET CARD NOT LOCATED NETD FAILED TO OPEN DRIVER DEV ETH 0 CAUTION Do an orderly shutdown of the server and turn off the server module before doing the next step 2 If any of these errors appear remove the front cover of the CPU assembly and reseat the Ethernet card If you continue to see these errors replace the Ethernet card with a new one 3 Check the Error Log to see if the Ethernet card installation has introduced any errors 4 Test if the hardware and software were installed properly by using ping Perform this test from another node on the network and attempt to ping the server You may need help from your network ad
47. rrectly installed and configured on a network Protocol A set of rules or standards In data communications protocols are sets of rules that allow different types of networks to communicate Protocol stack A group of protocols arranged in a hierarchy such as the OSI Model or TCP IP Q Net card Also QNXnet card A network communications card used in an ArcNet network The name comes from the QNX operating system which uses these cards to link multiple processors together Server modules use these cards in multi module systems QNX A multitasking real time operating system used by the NuPoint Messenger server RJ 45 An eight pin connector used with twisted pair cable The plug and socket are modular similar to those used with telephone jacks Copyright 2002 Mitel Networks Corporation 30 Mitel NuPoint Messenger Technical Documentation Release 7 0 Rlogin A service that allows a remote login from one network node io another This service is similar to telnet but uses a different port number Socket The combination of an IP address and a port number used when two nodes communicate This combination identifies the network process uniquely Subnet A subnetwork a network within a larger existing network This is accomplished by changing how the bits in an IP address are interpreted between network and host addresses Subnet Mask A bit mask that creates a subnet This mask is applied to an IP address On bits ones are i
48. sion At any point during entry of offline or online parameters you can quit Quitting discards all pentries you have made and leaves the NuPoint Voice configuration the way it was before you started entering parameters To quit from the NuPoint Voice Configuration Offline or Online Menu Select Q Quit Forget Changes Prompt Quit and forget changes y n Response Y to return to the NuPoint Voice Configuration Main Menu Shortcut Commands You can use the Ctrl Control key or the slash key while simultaneously pressing another key to execute shortcut commands at a NuPoint Messenger server console Nae FS a Sone E Activate a timed out console any key From the offline or online menus or FCOS LCOS GCOS IX menus return to the NuPoint Voice Configuration Menu and save any entries From the offline or online menus or FCOS LCOS GCOS IQY menus return to the NuPoint Voice Configuration Menu without saving any entries Stop scrolling a displayed report Ctrl S Resume scrolling a displayed report Ctrl Q Return to the NuPoint Voice application when a or prompt is Ctrl D or type exit displayed 1 Introduction to Unified TCP IP This manual describes the Unified TCP IP optional feature for the NuPoint Messenger server The Unified TCP IP option allows you to connect the server to an Ethernet TCP IP network using an Ethernet card and TCP IP software Each server module can support two Ethernet c
49. tact your network administrator to eliminate network problems Contact your support copyright 2002 Mitel Networks Corporation 27 Mitel NuPoint Messenger Technical Documentation Release 7 0 representative if problems persist List of Procedures Procedure Chapter CPs Called By Number Number Title Called CP 2149 3 Install the EtherTPI 16 T Ethernet Card CP 5700 CP 6470 CP 2150 3 Connect the Server to the Network CP 6470 CP 5402 4 Install Optional Feature CP 6470 CP 5700 3 Shut Down a Server CP 2149 CP 6470 4 Unified TCP IP Optional Feature CP 2149 Installation CP 2150 CP 5402 CP 6471 CP 6472 CP 6471 4 Configure Unified TCP IP Software CP 6470 CP 6472 4 Test Unified TCP IP Configuration CP 6470 Glossary 10Base2 An Ethernet networking standard IEEE 802 3 using Thin Ethernet cable RG 62 coax to a maximum distance of 185 meters 10Base5 An Ethernet networking standard IEEE 802 3 using coaxial cable to a maximum distance of 500 meters 10Base T An Ethernet networking standard IEEE 802 3 using twisted pair cabling home run wiring method and a wiring hub the latter two are similar to telephone systems This standard defines connectors pin assignments and voltage levels The cabling can be run up to 100 meters ArcNet Attached Resource Computer NETwork A type of LAN used by the QNX operating system It uses a user modified token passing protocol and has data transmission of up to
50. tions Protocols Some protocols are reserved for specific services such as standard network protocols for example ftp and telnet They are defined in the file etc protocols Figure 2 2 shows a sample protocols file Note This chapter has several examples of files used with TCP IP which are provided for your understanding You cannot access these files on the NuPoint Messenger server Contact your distributor should you need to change any TCP IP files on the server etc protocols format is protocol number aliases ip 0 IP internet protocol pseudo protocol icmp 4 ICMP internet control message protocol tcp 6 TCP transmission control protocol udp 16 UDP user datagram protocol Figure 2 2 Sample etc protocols File Copyright 2002 Mitel Networks Corporation 11 Mitel NuPoint Messenger Technical Documentation Release 7 0 Port Numbers Port numbers below 256 are reserved for specific services for example ftp and telnet Port numbers from 256 to 1024 are reserved for UNIX specific services for example rlogin These numbers must be unique within a specific transport protocol The combination of protocol and port number identifies a process to send the data to Port numbers are defined in the file etc services Figure 2 3 shows a sample services file etc services format is service port protocol aliases Network services ftpdata 20 tcp ftpd ftp 21 tcp telnet 23 tcp telnetd d smtp 25 tcp
51. u will also need any other manuals referred to in this procedure 2 Make a copy of the Unified TCP IP Application worksheet and fill out one copy per Ethernet card Consult with your network administrator for IP addresses node names and other network issues 3 Install the Ethernet card s into the server If you are new to installing components in your server refer to the appropriate hardware manuals to familiarize yourself with the server s design nsta lation and Service Manual Reference CP 2149 Ch 3 4 Install the Unified TCP IP software on your server Reference CP 5402 5 Configure the Unified TCP IP software Reference CP 6471 6 Connect the Ethernet card to the network Reference CP 2150 Ch 3 7 Test the hardware and software configuration If the server responds correctly you can now communicate between the server and other nodes on the network If you wish to install the NP Net or NP View optional features to work with TCP IP install and configure them now Refer to the appropriate manuals to do so Reference CP 6472 CP 6471 Configure Unified TCP IP Software This procedure explains how to install the software for the Unified TCP IP application and how to properly configure the software to use the application It assumes that you have already performed the following steps e Installed one or more Ethernet cards correctly CP 2149 Chapter 3 e Completed one worksheet per Ethernet card CP 6470 e I
52. unctions performed include encapsulation of IP datagrams into transmitted frames and mapping of IP addresses to physical addresses used by the network Protocols implemented in this layer include device drivers Internet Protocol Layer The most important protocol in this layer is the Internet Protocol the IP in TCP IP The IP is used to deliver data as this layer provides routing functions transferring information from one device to another IP defines the datagram the basic unit of transmission It also defines the Internet addressing scheme IP is connectionless which means it does not verify that the receiving system is ready to receive data This layer corresponds to the Network Layer in the OSI model Figure 2 1 TCP IP and the OSI Model Copyright 2002 Mitel Networks Corporation Mitel NuPoint Messenger Technical Documentation Release 7 0 Transport Layer The full name for this layer is the Host to Host Transport Layer It uses two protocols Transmission Control Protocol TCP and User Datagram Protocol UDP TCP provides reliable connection is made data delivery service with error detection UDP provides connectionless datagram delivery service Applications can use either protocol Both protocols deliver data between the Application Layer see below and the Internet Layer see above TCP corresponds with the Transport Layer in the OSI model Application Layer This layer includes any process using the Transport Lay
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