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Phaser 4400 Laser Printer Service Manual
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1. Tests Prints Adjustments and NVRAM Reset Section Contents Service Test Prints 2222 2s2sc0eeneee2ee0c0s8en0e pitis edni kiri 4 1 TSU PIM as penis iria dug nid be gud ad esa 4 2 Engine TSP ERE ses ss pras scene dg ne Ra DOS Se dae nas 4 4 Adjustments 2sicc0nc060 0risivdgen PERA ba ad pe bE LO hel sara dd 4 5 Registration smp des past a DOS antes AU Si E q a E O ERRATA 4 5 FUSER Temperatur ssa tat dana SEE ad SE Si ns 4 6 Resetting NVRAM asse sssssssudonania dei sides pede Led baba ees 4 7 Customer Menu RESOtS usinas ses spears agit andes ait iiia a 4 7 Service Diagnostics Resets se ascususcaesae se sea bee raeseeaeeaes 4 8 Front Panel Shorteut Reset 5 sas ssa pad ara e OR add pa 4 8 Service Test Prints There are two test prints stored in the printer that are primarily intended for service use One is the Test Print that is accessible from the printer s Printable Pages Menu when you select Print Test Prints The other is the Engine Test Print which is stored in the Engine Logic Board and is accessible through the Engine Test Print menu in Service Diagnostics Phaser 4400 Laser Printer Service Manual 4 1 Test Print This page of blocks lines patterns and text provides an aid in evaluating the quality of printing and in making registration adjustments The use of the Test Print in evaluating image quality is covered in detail in Image Quality Checkout Procedures on page 3 41 Note Insure that Edge to edge printing
2. VRAM Adjustments Scroll to the process adjustment Tray Proc Direction or scan adjustment Tray Scan Direction for the desired tray and press OK Use the Up or Down keys to set the new value Each increment of change equals 0 5mm Note In the scan direction increasing the value moves the image na e to the right and decreasing the value moves the image to the left In the process direction increasing the value moves the image toward the trail edge and decreasing the value moves the image towards the lead edge Press OK to save the setting Press the Back key then scroll to Engine Test Print and press OK Scroll to Print Test Pattern to print an Engine Test Pattern Measure the distance from the lead edge of the paper to the first horizontal line measurement A in the figure The measurement should be 4 mm 2 mm Measure the distance from the left edge of the paper to the edge of the thick vertical line The measurement should be 5 mm 2 mm Repeat steps 1 through 7 until correct measurements are achieved Perform Registration Side to Side on page 3 47 and Registration Lead Edge to Trail Edge on page 3 48 Repeat this adjustment procedure if the results are incorrect Fuser Temperature F our temperature ranges listed in the Fuser Temperatures table are available for each paper type supported by the printer The default fuser temperature for each paper type is listed in the Fuser Config
3. is set to OFF in the PCL Job Defaults Menu before starting the Test Print Otherwise the image will be shifted left The printer prints the Test Print in accordance with the defaults established in the Job Defaults Menu To set the Job Defaults 1 Select the Printer Setup Menu and press OK 2 Select the Job Defaults Menu and press OK 3 Select the print parameter that you want to set or change and press OK In most cases you are prompted to choose from several alternatives such as choosing the input tray In other cases Job Offset for instance if optional Stacker is installed pressing OK toggles the setting from its current state either from Off to On or from On to Off When you set the quantity it is for a number of image pairs When Duplexing is off selecting a quantity of 5 prints ten single sided prints When duplexing is on selecting a quantity of 5 prints five double sided prints 4 When you have finished setting all the parameters scroll to Exit and press OK to return the printer to the Ready state To print the Test Print 1 Select Printable Pages Menu from the Main Menu and press OK 2 Select Print Test Prints and press OK The printer automatically prints two images Note If you changed the print quantity be sure to set it back to 1 4 2 Phaser 4400 Laser Printer Service Manual LEAD EDG Test Print Phaser4400 011028 2 S 8 5x11 SEF We conduct many of ever these mail s coverage Would yo your
4. ols Menu and press OK 3 Reset NVRAM is highlighted press OK 4 Highlight Reset NVRAM and Reset Printer NOW and press OK to reset all the settings to their factory default values Fuser Reset The Fuser Reset procedure restarts the counter that tracks Fuser life The procedure must be performed following installation of the Maintenance Kit To perform the fuser reset 1 From the Main Menu scroll to Supplies Info Menu and press OK 2 Scroll to Reset Fuser Life and press OK 3 Reset NVRAMis highlighted press OK 4 Highlight Reset NVRAM and Reset Printer NOW and press OK to reset all the settings to their factory default values SelectMenus Supplies Info Menu Reset Fuser Life Reset Fuser Life NOW Service Diagnostics Resets Resetting the NVRAM restores all printer values stored in the Image Processor controller NVRAM including network printer setup job defaults and margin to their factory default values 1 Enter Service Diagnostics 2 Scroll to NVRAM Access and press OK 3 PostScript NVRAM Reset is highlighted press OK 4 When Resetting NVRAM Are you sure is displayed highlight Yes and press OK The printer now exits Service Diagnostics and reboots While booting NVRAM is reset Front Panel Shortcut Reset The following front panel shortcut can be used to reset PostScript NVRAM Mode Press this selection at power on Reset PostScript NVRAM BACK OK When Password appea
5. rs press UP DOWN keys within 2 seconds 4 8 Phaser 4400 Laser Printer Service Manual Print Engine NVRAM There is no single reset for the Print Engine NVRAM Phaser 4400 Laser Printer Service Manual 4 9 Phaser 4400 Laser Printer Service Manual
6. the Down or Up keys to select the input source that requires verification and press OK 4 Scroll to Print Quantity and press OK 5 Select a quantity of 5 Note Use the OK key to move the highlight over the digit you want to change Use the Up and Down keys to change the value of the digit When you have changed each digit so that the quantity is correct press the Back key to enter the selection 6 Scroll to Print Test Pattern and press OK to print an Engine Test Pattern Note The measurement should be made on two consecutive test patterns from the input source 7 Measure the distance from the lead edge of the paper to the first horizontal line measurement A in the figure on page 4 4 The measurement should be 4 mm 2 mm 8 Measure the distance from the left edge of the paper to the edge of the thick vertical line The measurement should be 5 mm 2 mm 9 Repeat steps 2 through 8 for each input source To test the duplex registration continue with step 10 10 From the Engine Test Print menu scroll to Duplex and press OK 11 Set Duplex to On and press OK to save the setting Note If Duplex is Off press the Down key to change it to On and if Duplex is On press the Down key to change it to Off 12 Repeat steps 2 through 8 for each input source Check the registration for the duplexed prints Phaser 4400 Laser Printer Service Manual 4 5 Adjustment 1 da 3 Enter Service Diagnostics and select Engine N
7. the job defaults front panel language Intelligent ready MPT Tray setup Tray 1 3 setup startup page front panel intensity front panel contrast PostScript error information and energy star to their default values 1 From the Main Menu select Printer Setup Menu and press OK 2 SelectReset Printer Setup Menu and press OK 3 Select Reset Printer Setup NOW and press OK Resetting Connection Setup Values to Default Resetting the connection setup values resets the TCP IP address TCP IP address menu settings gateway broadcast etc CentreWare IS Ether Talk NetWare set IPX frame type IPP and Ethernet speed to their default values 1 From the Main Menu select Connection Setup Menu and press OK 2 Select Reset Connection Setup and press OK 3 Select Reset Connection Setup NOW and press OK Caution Make note of the current network settings or print a configuration page to preserve the customers current network settings prior to resetting the network setup to factory default values Phaser 4400 Laser Printer Service Manual 4 7 Resetting All Printer Default Settings PostScript NVRAM Resetting the NVRAM restores all printer values stored in the IP controller NVRAM including network printer setup job defaults and margin to their factory default values The print counts and the Adobe firmware serial number are not affected by this reset 1 From the Main Menu scroll to Support Menu and press OK 2 Scroll to Service To
8. time to read survey has been de time and effort T test pattern a qu envelope are enclo HH PROCESS We conduct many of ever these mail s coverage Would yo your time to read survey has been de time and effort T test pattern a qu envelope are enclo 321 JU _ _ _ _ _ I1 es 2 3 s4400 217 Phaser 4400 Laser Printer Service Manual 4 3 Engine Test Print The Engine Test Print is stored on the Engine Logic Board and is used for checking the functionality of various print engine components and for making the registration adjustment Lead Edge va Process Direction Scan Direction 4 4 Phaser 4400 Laser Printer Service Manual Adjustments Registration Check This procedure checks the printer registration in the horizontal scan direction and the vertical process direction for both simplex and duplex printing If any registration measurement does not meet specification perform the adjustment procedure on page 4 6 1 Enter Service Diagnostics and select Engine Test Print and press OK 2 Scroll to Input Tray and press OK 3 Press
9. uration Defaults table To set the fuser temperature 1 SelectMenus Printer Setup Menu Tray Setup Menu Fuser Configuration Menu 2 Select Set Temperature for paper type 3 Select a temperature from the four available you must scroll up to see Extra High and press OK Fuser Temperatures Temperature Low Medium High Extra High Setting Temperature Range 197 203 C 197 206 C 209 C 210 215 C 354 365 F 354 371 F 376 F 378 387 F Fuser Configuration Defaults Plain Letterhead Labels Colored Card Envelope Special Paper Stock Medium Medium High Medium High High Medium 4 6 Phaser 4400 Laser Printer Service Manual Resetting NVRAM Resetting NVRAM returns all the Image Processor Board NVRAM stored parameters to their factory default values You can reset the PostScript NVRAM using the Customer Menu the Service Diagnostics Menu or the Front Panel Shortcut Customer Menu Resets Resetting job defaults Resetting the job defaults resets the paper source print quality mode 2 sided printing and image smoothing to their default values 1 From the Main Menu highlight Print Setup Menu and press OK 2 Highlight Job Defaults Menu and press OK 3 Scroll to Reset Job Defaults and press OK 4 Select Reset Job Defaults NOW and press OK to reset the job defaults Resetting Printer setup values to default Resetting the Printer setup values resets
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