12 Series - 220V 60Hz/230V 50Hz Ice and Water Dispensers
Contents
1. NIYIN NO GALNNOW er SONVHO HOSSIHdINOO I AI 97 MOVIE HOLIMS ALSAVS ul 28 sunssaud H M F ore tt 985 e EK _ oc Wa dona O s CE gt LASAHOLNY Isd262 S3SO1O 15092 N3d0 Tavis A HOLIMS AL34VS 31953 4 H H 1 L 5 BEE 310N SE Rp 116 anig 233 y bv N OWHSHL HOLIMS TVN IS NIE S3 i T aonvuo SE z 61 S NYHO 9 iri 39NVHO AZ T 3LIHA DN HSV 145 NO 3NWVtid NIVIN LITIOA CELNNON SININOAINOO NO CALNNON d l ITTO Zp dau HOLMS SIN3NOdiNOO HOLIMS AL HSN4dSIQ n HOSS3HdiNO j 2 2 3INVHI NIV HAA 2 NO 031 O L p e zen bends s _ SIN3NOdiNOO oo amas STE ver ALIAM 011 1115515 5 al 2 z a n a VNHE N iy 0380 4 5 17701 O Tenoria S S N aj HOSS3HdiNOO slo O rs AUG VIN Se HOLMS slo xi HOLON O ONS x x O no9 NVA SCH MOVIE NZ NZ O woz Y NE L v dNo9 O DES 3LIHA 6 MOVIE MS 3ool lul PIT O uq 88 MOVIE 9 A LIHM HSMOd ol 8 ania REGNA Ol 1 ova OO NMOGA 38OHd HLM 1 HOLMS HAMOd MOT13 N33H9 x 228 N3399 x xog 0373 HOSNAS HILYM NI NH 3W VHA NIN Wiring diagram lever model2. GRND IN SENEO x DISPENSER a GREENIVELLOW SENSOR BROWN l N BLUE POWERO BIN ME T STAT BLACK L2 i WHITE RED CO START POTENTIAL s RED CAPACITOR START RELAY COMP Si BIN SIGNAL 7 FAN 60 SWITCH BLACK x 2NDO i WTRO R RUN ONCE DRV 7 CAP a FORANGE o 90 90 DIO BLACK qo isin w solum IT COMPRESSOR BLACK SWITCH FAN 2 HIGH PRESSURE m SAFETY SWITCH gt BLACK WR BLACK GEARMOTOR 19 Normal operation Stage 6 When the dwell time of 20 minutes has expired the B T LED goes off The ice machine goes through the normal start up sequence when the bin level control signals the control board for ice The WTR LED will remain on as long as the water sensor in the float reservoir senses water GRND N o 5 H WATER 9 DISPENSER a GREEN YELLOW SENSOR L BROWN Self N BLUE POWER O BIN WHITE m TSTAT BLACK WHITE DRO START POTENTIAL i De x K CAPACITOR START RELAY ui BIN SIGNAL FAN SWITCH 3 BLACK d 200 O Fe 1 WTR
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4. 42 43 Fo LETT 801 Church Lane Easton PA 18040 USA CE Toll free 877 612 5086 1 610 252 7301 00124438R05 Innovative solutions inspired by ice www follettice com 2 13
5. si peubis Q QISIAU ue ln JO Bd v Mojaq uoz uoljenjoe y UD pase d si Joule juoo e u yM Buisuadsip Jop pue 9d sse Uono sjapow E E l poul 33VSiosu s SYIOM yun ay MOH Wiring diagram SensorSAFE model 16 Ice machine operational and diagnostic sequences The wiring diagrams that follow illustrate the circuitry of Follett ice machines used with 12 series ice dispensers Both normal operation Stages 1 6 and non normal diagnostic sequences showing torque out Stages 7 10 for use in troubleshooting are shown Circuitry notes e Compressor switch should read closed in ON position e Bin signal is 16V DC e Flashing water LED at any time indicates that water signal to board has been lost for more than one second e Ten second delay There is a 10 second delay in reaction to loss of water WTR or bin B E signals If signals are not lost for more than 10 seconds no reaction will occur Normal operation Stage 1 Power is supplied to L1 of the control board The ice level control in the dispenser is closed and calling for ice completing the bin signal circuit to the control board The control board will now go through the start up sequence Less than 30 seconds will elapse as the water sensor located in the float reservoir checks for water in the reservoir The bin empty LED B E and power LED
6. 4 i d Rear view f 7 wi O o Shi oe 20 o al o IU 27 Top view lower section Left side view 39 Ice machine components Reference Part 1 Drier 502724 2 Coil condenser 501187 3 Water sensor 502116 4 Float valve amp reservoir 500504 Not shown Elbow 1 4 push in 00121699 Not shown Adapter female thread to 1 4 push in 00998716 Not shown Fitting plastic float valve includes sleeve amp stem 502078 5 Compression nozzle single drain 502221 6 Evaporator see page 42 for detailed drawing Not shown Shroud condenser coil 501820 if Drain pan evaporator 502727 8 Valve expansion thermal 502726 Not shown Valve shut off water brass 502222 9 Valve shut off water plastic 502921 10 Gearbox amp motor 220 V 60 Hz 230 V 50
7. ice machines with long ice transport hoses may take longer to flush out Discard this ice and all ice made during sanitizing Clean descale dispenser 26 Remove and discard all ice from storage hopper 27 Ensure power is disconnected Remove ice storage hopper cover 28 Remove center thumbscrew locking plate two wingnuts and backing plate from front of storage hopper see Page 29 29 Remove threaded rod agitator baffle and wheel in this sequence see Page 29 30 Remove and disassemble if applicable dispense chutes 31 Thoroughly wipe hopper lid dispense wheel baffle inside of storage area and dispense chutes with cloth soaked in Solution A Note To avoid possible damage to dispense motor assembly use only a damp cloth to clean storage hopper Do not allow water to run through the center hole in the bottom of hopper 32 Remove grille and wash with Solution A Rinse thoroughly with clean water 33 Rinse all above items with damp cloth wrung out in clear water Sanitize dispenser 34 Wipe all above items with damp cloth wrung out in Solution B to sanitize Do not rinse 35 Reinstall all parts and replace any panels removed prior to cleaning 36 Pour 1 gal 3 8 L of hot tap water into drain pan to flush drains 37 Turn ice machine ON and begin to make ice ice machine should start immediately with power and bin signal supplied 38 After approximately 30 minutes test dispenser for proper dispensing 13 Se
8. low pressure pressure pressure liquid vapor vapor liquid thermostatic expansion valve 22 Refrigeration pressure data Air cooled icemaker capacity 24 hrs Ambient Air Temperature F C F 60 70 80 90 100 C 16 21 Ci 82 se 50 468 417 366 317 268 Ibs 10 212 189 166 144 122 kg 60 450 402 354 298 243 Ibs 204 110 Inlet Water Temperature F CG Air cooled lcemaker Refrigeration Pressure Discharge Pressure Suction Pressure Ambient Air Temperature C og 12 1 6 116 9 2 1 oc 12 1 6 116 8 2 1 122 5 2 6 Ea 13 1 1 7 18 3 2 2 23 9 2 8 Ea linlet water temperature C Table 2 Compressor data Compressor current dravv Air cooled Ambient air temp 15 6 C 60 F 3 2A Locked rotor amps 26 3 Table 3 Gearmotor data Gearmotor current Locked rotor amps Ambient Air Temperature F 174 23 245 31 237 37 e 174 23 244 30 326 38 D D 190 25 265 32 347 40 D linlet water temperature F 32 2 C 90 F 3 5A 21 1 C 70 F 3 3A 26 7 C 80 F 3 4A 1 3A nominal 6 8 amps 23 37 8 C 100 F 3 6A Refrigeration system Important All service on refrigeration system must be performed in accordance with all federal state and local laws that pertain to the use of refrigerants It is the responsibility of the technician to ensure that these requirements are met Ice machine charg
9. 220V 60Hz 230V 50Hz 502938 Control board SensorSAFE models 220V 60Hz 230V 50Hz 502915 Water sensor 502116 Switch on off compressor bin signal 502209 Switch cleaning SensorSAFE models 502409 Bin thermostat 500514 Capacitor start compressor 220 V 60 Hz 230 V 50Hz 502835 Capacitor run compressor 220 V 60 Hz 230 V 50 Hz 502837 Relay start compressor 220 V 60 Hz 502899 Relay start compressor 230 V 50 Hz 502836 41 Evaporator replacement parts Coupling vee band includes 502735 nut 2 Bearing assembly top 502736 ERE Loop ice compression beveled 502110 502737 Evaporator includes insulation 502725 jacket 502740 16 TOring bearing housing 500496 7 Bearing assembly bottom 502738 includes O rings and condensate shield 8 O ring mounting base 501063 9 Shield condensate 500744 10 Screw Allen 1 4 20 x 1 2 set 501080 of 4 11 Mounting base evap includes 502733 501063 Bolt mounting base 502227 13 Gearbox amp motor assembly 00142034 includes bracket Mounting base gearbox 502729 15 Compression nozzle with 502221 single drain Drain pan evaporator 502727 17 Clamp compression nozzle 502226 and screw 18 Tubing compression nozzle 500680 drain s sold by foot Grease Chevron SRI 2 14 2 501111 Bracket drain hose 502739 Insulation jacket evaporator 502740 Relay gearmotor 00120055 502744 Cover black plastic 01012228
10. 8 WEEN 4 For all units Apply a thick bead m ws Se m k approximately 6mm 1 4 diameter b 2 Si a of NSF listed silicone sealant Dovv SKS Corning RTV 732 or equivalent 7 sla 6mm 1 4 inside marked outline of m A dispenser A ma tag 5 Carefully lower dispenser on counter in EEN Li 1 proper position and secure to counter mi with four 4 3 8 16NC bolts 4 6 Smooth excess sealant around outside 5655 of dispenser Fig 2 Bottom exiting utilities Fig 3 Rear exiting utilities countertop units countertop units Pipe plug may be moved to back of unit for alternate drain hook up 19mm 3 4 FPT drain o o m o E f lt 407mn 16 o o 298mm 11 7 10mm 3 8 push in Poly tubing and elbow may be water inlet elbow removed for alternate water inlet AE 206mm hook up by pushing in on the locking i o 8 1 o collar while pulling out on the tubing 23mm 9 T e 19mm 3 4 10mm 3 8 FPT FPT drain water inlet power cord Installing countertop dispensers Fig 4 Bottom panel assembly with legs accessory 1 Carefully tip dispenser back to expose underside and block up in place Note Do NOT tilt unit farther than 30 off vertic
11. Nu Calgon IMS Il Sanitizer P N 00979674 Clean descale ice machine If ice machine was running recently ensure that the evaporator is completely free of ice before proceeding Disconnect power to ice machine Remove any ice machine panels required to gain access to water reservoir and electrical control box Turn compressor switch on electrical box of ice machine to OFF position Remove water reservoir cover and close water supply valve or block up reservoir float Drain water from reservoir by releasing evaporator drain tube from float reservoir bracket removing plug from drain tube and releasing unclamping pinch clamp if equipped 7 Plug drain hose replace drain line in reservoir bracket and pour part of Solution A into reservoir filling it almost to overflowing 8 Remove stainless steel ice compression nozzle and drain lines and submerge in a cup of Solution A while cleaning descaling rest of system Flake ice machines have no ice compression nozzle and drain lines 9 m P gt N CAUTION To avoid potential pitting do not soak parts in Solution A for more than 45 minutes 9 Restore power to ice machine gearmotor will run compressor and fan will not 10 Inspect evaporator drain pan and drain line and remove any accumulated scale build up 11 After 15 minutes turn power OFF drain solution from reservoir and evaporator 12 Fill reservoir almost to overflowing with clean water to rinse Drain Repeat two more tim
12. 2 PO COMPRESSOR gt el BLACK s y COMPRESSOR M SWITCH FAN ei BLACK Kan HIGH PRESSURE iu H RUN 7 SAFETY SWITCH I r _ YELLOW vaxl N BLACK t BLACK 2 TOL GEARMOTOR 20 Diagnostic sequence Stage 8 If the restart is successful the 20M LED goes off the 60 minute timer LED 60M comes on The 60M LED will remains on for 60 minutes from restart A lighted 60M LED indicates the ice machine has experienced an over torque condition If the ice machine runs without problems for 60 minutes and no additional torque errors occur the 60M LED goes off and the ice machine continues normal operation GRNDIN o II senso m o DISPENSER e GREEN YELLOW SENSOR L BROWN BLUE POWER O BIN VEIE T STAT BLACK WHITE one RED H START POTENTIAL 5 CAPACITOR START RELAY COMP 5 BIN SIGNAL BLACK p FAN ni SWITCH di E WTRO lt ORANGE DRV B TO P Sar sce ORANGE 2 oo o l iO 60 sel BLACK 5 Sp 22 COMPRESSOR 2 es BLACK S Vig COMPRESSOR KZ SWITCH FAN ai I BLACK amn E HIGH PRESSURE RUN m SAFETY SVVITCH E m L YELLOW START
13. Ge WR T O L GEARMOTOR Diagnostic sequence Stage 9 The second error 2ND LED comes on if an over torque condition occurs while the 60M LED is still lit The 2ND LED indicates two consecutive over torque situations have occurred The ice machine will be shut down at this time and will not restart unless the manual reset button is depressed GRNDIN o i SENSO S DISPENSER GREEN YELLOW SENSOR L BROWN N BLUE POWER O BIN 5 i mE T T STAT WHITE DRO RED CO START POTENTIAL 5e I x CAPACITOR START RELAY COMP BIN SIGNAL Z FAN SWITCH x lt BLACK eo 02 2ND 1 WTRO lt ORANGE ni B TO ml CAP BEG 9 ORANGE HI o S S RED DT 00 COMPRESSOR gt 56 D fa BLACK 2 COMPRESSOR 5 SWITCH FAN 4 i BLACK amn HIGH PRESSURE H z RUN A SAFETY SWITCH E 2 7 a YELLOW vaxl sr BLACK f BLACK 3 TOLL GEARMOTOR 21 Diagnostic sequence Stage 10 If the water level in the float reservoir drops to an unacceptable level the WTR LED goes out shutting the ice machine off Also the BT LED comes on preventing the ice machine from restarting for twenty minu
14. PWR will be on GRND IN 77 S w DISPENSER GREEN YELLOW U SENSOR L BROWN L1 BLUE POWER BIN WATE T STAT WHITE DRO RED co n START POTENTIAL 20M CAPACITOR START RELAY COMP 60M O BIN SIGNAL e FAN 7 SWITCH BLACK gt 2 2 WTRO lt ORANGE B TO 4 DRV m PAN N B EO a ORANGE o 09 00 JO RED 5 lt lt BLACK 2 BE ECES COMPRESSOR gt ale AS ae BLACK 2 UN COMPRESSOR M SWITCH CFD FAN Ai V BLACK x m HIGH PRESSURE RUN A SAFETY SWITCH I YELLOW START BLACK t BLACK 3 WANK TOL GEARMOTOR 17 Normal operation Stage 2 The water sensor verifies water in the float reservoir The water OK LED WTR comes on At the same time the gearmotor compressor and condenser fan motor come on lighting the drive LED DR and compressor LED C The gearmotor is started through a current style relay that is pulled in by the initial high current draw of the run winding The compressor is started with the start winding being energized through the normally closed contacts of the potential relay starting capacitor and the run cap
15. compressor 1 Position relay with arrow or word top 2 Check discharge pressure and adjust water regulator valve 3 Clean or replace filter clean condenser coil 4 Provide inlet and exhaust air provisions per Follett ice machine installation manual Replace compressor Unit runs but not making ice System status compressor gearmotor amp fan motor running 1 Clogged or dirty air filter or condenser coil 2 Compressor not pumping 3 Low refrigerant charge Clean or replace filter clean condenser coil Replace compressor Co N zim Check for leaks repair evacuate and weigh in correct charge Compressor and fan motor will not run Gearmotor runs 1 Compressor switch in OFF position 2 No output on compressor and fan motor terminals on control board 3 Failed fan motor causes high pressure cut out to open Turn compressor switch on 2 Replace control board 3 Replace fan motor Intermittent noises from evaporator 1 Mineral build up on evaporator surface 1 Clean evaporator with liquid ice machine cleaner 28 Disassembly and replacement instructions Dispense chute removal 1 Remove top cover see page 3031 2 Remove stainless front cover See page 31 3 4 Remove four 4 push fasteners holding dispense tube in Slide plastic dispense chute cover up and out to remove place and remove tube Dispense wheel and dri
16. conditions dictate Cleaning of the condenser can usually be performed by facility personnel Cleaning descaling and sanitizing of the ice machine system should be performed by your facility s trained maintenance staff or a Follett authorized service agent Regardless of who performs the cleaning it is the operator s responsibility to see that this cleaning is performed according to the schedule below Service problems resulting from lack of preventive maintenance will not be covered under the Follett warranty Recommended cleaning descaling and sanitizing intervals Symphony Drain Line Drain Pan Drp Pan Exterior Condenser Dispenser and Components ice Machine Transport Tube ce Storage ArealBin Ice machine and dispenser must be cleaned and sanitized prior to start up Weekly IN Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Dispenser drain pan and drain line 1 Pour 1 gal 3 8 L of hot tap water into drain pan to flush drains Splash panel front SensorSAFE infrared dispensing 1 Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front cover 2 Clean lens and splash panel front using a soft cloth and mild non abrasive non chlorine based cleaner 3 Reactivate dispensing by pressing and releasing clean switch again Monthly Do not use solvents abrasive cleaners metal scra
17. lt Hu ORANGE DRV B TO D N B EO a RANGE petti Beb ala 7 I o o lt lt mio BLACK w se oo BE COMPRESSOR 3 Sei A BLACK SWITCH FAN wl fe BLACK n m HIGH PRESSURE S RUN A SAFETY SWITCH I YELLOW START N T Y BLACK T O L GEARMOTOR Diagnostic sequence Stage 7 The 20 minute error LED 20M is on indicating that the control board has sensed an over torque condition above 2 5 AMPS on the gearmotor The 20M LED remains on for 20 minutes after an over torque condition has occurred The ice machine remains off as long as the 20M LED is on When the 20M LED goes off the control board will try to go through a normal start up sequence The WTR LED remains on as long as the water sensor in the float reservoir senses water GRND IN e 5 5 5 7 DISPENSER a GREEN YELLOW U SENSOR L BROWN a N BLUE POWER O BIN WRITE T STAT WHITE DRO RED co m START POTENT AL 5 e CAPACITOR START RELAY 57 7 o BIN SIGNAL ni gt FAN Se SWITCH x l 235 WTRO lt ORANGE B TO Lan ORANGE o sales 110 GH lt lt BLACK w gt
18. on control board and replace board if required If board tests okay troubleshoot appropriate dispenser component Dispenses ice Check LEDs ON OFF ON Troubleshoot appropriate lens sensor and or water on control and replace if required see lens sensor continuously board troubleshooting ON OFF OFF If there is power on any output terminal 9WTR or WM on control board replace board Board guide LEDs when illuminated indicate the following PWR board power CLN cleaning no dispensing cycle ICE ice dispensing activated WTR water dispensing activated Terminals LI incoming power hot L2 neutral terminals WTR power terminal for water solenoid WM power terminal for wheelmotor CLN terminals for clean cycle switch Note SOL terminal not used in 12 series dispensers Lens sensor troubleshooting 1 Dm s 9 DP OD Turn dispenser power switch off and remove slash panel Disconnect wires from WTR and WM terminals on board Gently remove sensor mounting block from splash panel Inspect lens and sensor clean if necessary Restore dispenser power and test sensor by passing hand in front of sensor If LED on board turns on sensor is operational Re assemble dispenser If LED does not come on switch sensor leads on board and retest If opposite Led comes on replace defective board If opposite Led does not come on replace defective sensor 26 Ice machine troubleshooting Flash
19. positioned so the plug is accessible If the cord is damaged it must be replaced by special service agent Specifications 575 mm 22 625 2 air exhaust 3 4 FPT drain 3 8 FPT air water inlet intake i Vv el l lt 407 mm 102 mm lt 458 mm 16 18 power cord 597 mm 23 5 Front View Side View Rear View Electrical 220V 60Hz 1 phase 6 5A 230V 50Hz 1 phase 6 5A Furnished with 1 8m 6 ft power cord Ambient 38 C 100 F Max 10 C 50 F Min Best performance below 27 C 80 F 32 C 90 F Max 4 C 40 F Min Best performance below 21 C 70 F 5Bar Max 70 P S I 0 7 Bar 10 P S I Min Plumbing 12 1400 12 1400 sla FPT SEET Water inlet 3 8 FPT 3 8 FPT Note Water shut off recommended within 3m 10 ft of dispenser Drain to be hard piped and insulated Maintain at least 20mm per 1m run 1 4 per foot of slope Ventilation clearances 6 153mm on right side of dispenser 6 153mm at top for ventilation and 12 305mm at top recommended for service Note Do not block right side air intake or top air exhaust Dry weight 79 4kg 175 Ibs Installation procedures Before you begin All dispensers must be installed level in both d
20. 2 mm adjustable setof4 0000000000 1502399 502415 502924 Fitting water inlet brass 3 8 FPT 00137315 8 Lid top panel plastic serial numbers below D61292 000 0502884 8 Lid top panel plastic serial numbers D61292 and above 00967091 8 Panal right de 50299 Drain tube assembly wall mount w drain pan Drain tube assembly wall mount w o drain pan Bracket wall 16 406 mm 33 Wheelmotor and drive system storage hopper interlock switch Top view Description Motor wheel long shaft 220 V 60Hz 230 V 50 Hz includes gear motor shield Drive shaft extension Coupling includes key short shaft motor only Key 1 8 sq x 1 1 4 Ig Baffle ice securing hardware part 00167973 included Wheel with Agion agitator Rod threaded includes knurled nut Agitator rotating Bracket capillary tube Retainer ice tube 2 high Retainer ice tube 2 25 high 19 S Assembiy hopper with Agion includes drain fitting Fitting hopper drain includes nut 5 8 barb fitting Fitting hopper drain 3 4 MPT 3 4 barb fitting 34 Dispense chute and splash panel models with lever dispensing Serial Number D61292 and above y located behind water reservoir p Part Chute ice or water with Agion antimicrobial product protection 2 Support water tube o 00908 Lev
21. 3 8 16NC screws through bottom of support bracket into bottom of dispenser Fig 5 Slotted holes in support bracket allow you to adjust and level the dispenser Ensure that the top of dispenser is level or tilted slightly back toward the wall 6 Make final connections 7 Attach bottom panel and hardware to bottom of dispenser Fig 8 Fig 5 Wall mount bracket and fastener requirements WALL PREPARATION Wall and fasteners must be of sufficient strength to carry weight of unit 83 9 kg 185 Ibs Hardware for this is not included de A d VAI wall mounting bracket d A MA A AYMA KKK YY Q A A A A d A xx A N A d gc Gi Q support bracket Installing wall mount dispensers Fig 6 Wall mounting dimensions outline of dispenser 331 mm 13 Caution Do NOT rest dispenser weight on bottom of support bracket 166 mm 6 5 12 mm 437 204 mm 8 4 Verrai d 77 mm 3 1 Tssa 1 I i 36 mm 254 mm 10 1 4 407mm 16 Fig 7 VVall mount side vievv bottom of dispenser 575 mm 22 625 826 32 T 1 470mm 18 5 493 mm 19 375 mi
22. CH SLIHM ei 3LIHM LL MOVIE ania U HOLIMS H3MOd NOTHA NS3H ZHOS 228 N3389 A 0 E HINVH4 NIVIN XOg 9313 LNH NI NH peuBis ug v u do seu OU 16180 UIG v dn spjinq 291 u uAA u31IWS TEUB S uiq v pue Je SOW SU 10 JO S Oe UOD paso o AUEULIOU y p l ldulo si uno yeubis urq SUL YOUMS UB T y jo Aq p pu dsns u q sey ulsu dsip ay 161 yp rpul o YH im pueoq onuo BY uo q31 UY S lnulul om Jaye ino soo q31 N79 uolyeredo su ds p ewou awnsal Ajjeoiyewoyne jim 1 su dsip ay oun puooas e passaldap zou s U HAMS UBIO au J age pewou o JAaSUSCSIP out Une UM SUI puoo s uoyng au Buise i pue Buiss id dq 9 09 u01 do y JO apis Ys v payedo Upa y Buise i pue Buiss id p Aq p pu dsns ueioduu ued Bulsuedsiq uoz au 0 1 Dune u u pue Aeme y Buinow Aq aq ued Buisuadsig UOHEANOE snonunuo jo anuju suo Jaye Buisuadsip yo sinus Ajpeonewoine lim 4o 1NUs Ajayes v SAOSU S y WO peuBis e Bulao SI preoq BY UBYM gpu DISOO v UO 5021 192M JO 99 asuadsip s UaUOdWOD ajeldosdde OY O pieog 01 U0D au o eubis e spu s UA 1OSU S y 1osuas y Aq PUB s uleluo2 v jo p991
23. Hz 502832 Not shown Strainer water threaded connections 500376 11 Strainer water push in connections 502920 12 Fan blade 500474 13 Motor fan 220 V 60 Hz 230 V 50 Hz 00149765 14 Bracket fan motor 501188 15 Overload compressor 220 V 60 Hz 502879 Overload compressor 230 V 50 Hz 502935 16 Compressor 220 V 60 Hz 502896 Compressor 230 V 50 Hz 502834 17 Water line with Agion evaporator 00135236 18 Tubing polypropylene reservoir supply sold by the foot 502079 19 Bracket float valve 502383 20 Tube ice transport 00168112 21 Insulation ice tube 12 305 mm required 501176 22 Bracket gearmotor mounting 502806 23 Cord power 502940 24 Hi pressure cut out 502937 25 Clip water shut off valve 502922 Not shown Elbow water 3 8 502925 26 Tee water 1 4 502923 Not shown Gasket ice hose 00977322 Not shown Relay gear motor 220 V 60 Hz 230 V 50 Hz 00120055 27 Pinch clamp 00988238 28 Drain tube with Agion reservoir overflow 00980151 29 Drain tube with Agion hopper evaporator drain pan 00980144 Not shown Tubing plastic 5 8 ID bin drain tube before SN B72959 sold by the foot 500623 Not shown Adapter 3 4 x 5 8 Before SN B72959 00114199 Water filter kits and cartridges Part Description 6 1 00130229 Follett QC4 FL4S water filter system includes EL AG primary cartridge and head coarse pre filter and head pressure gauge flushing valve assembled and installed on mounting bracket 00130245 Follett FL4S
24. Symphony 12 Series 220V 60Hz 230V 50Hz ice and Water Dispensers 77 Installation Operation and Service Manual 12C1400A L 12C1400A S 12HI400A S countertop dispenser countertop dispenser with wall mount dispenser SensorSAFE infrared dispensing available with or shown with legs accessory without drain pan Following installation please forward this manual to the appropriate operations person 801 Church Lane Easton PA 18040 USA CE Toll free 877 612 5086 1 610 252 7301 Innovative solutions inspired by ice www SE com 00124438R05 Table of contents Welcome to Follett Corporation 27 3 important Catll ongS uui YARALAR YARALAR EARLY ER ARALAR ZA A R RADAR AY YER R iii gii 3 E e EE A JE e a EE 5 Installing countertop dispensers without lege 5 Installing countertop dispenser with legs accessory a 6 Installing wall mount dispenSsers ie 7 dE e E 10 Cleaning and sanitizing procedures ii 10 RI ne El af 0010000000 10 Ice machine cleaning and sanitizing i 11 Start up following cleaning iii 12 e E E 14 Wiring diagram lever MOEI cceceececeeeeeeeeeeeeeeeeeeceeeaaeeeeenesaaeceeeeeaaaeeeeseesaa
25. acitor The PWR BE and WTR LED remain on GRND IN ELEC BOX WATER DISPENSER a GREEN YELLOW SENSOR L BROWN 1 x STRUTS POWER O BIN one T STAT BLACK ni VVH TE DRO RED ce N START POTENTIAL setter O CAPACITOR START RELAY COME Ca O 7 7 ma FAN GE SWITCH x 9 E L WTRO S pun 7CBANSE DRV B TO 2 AP NGE TOLL 9 G am lo 9 e eo 1 10 SITO Ojo ows ZE PPPI COMPRESSOR ART COMPRESSOR X SWITCH FAN g BLACK g HIGH PRESSURE RUN AN SAFETY SWITCH m m o YELLOW START N GH BLACK t BLACK TOLL GEARMOTOR Normal operation Stage 3 After the initial high current draw drops off the gearmotor start relay contacts open dropping out the start winding As the compressor comes up to normal running speed the compressor start relay contacts open and the starting capacitor drops out The start winding remains energized through the run capacitor The ice machine is now ina normal icemaking mode The ice machine will begin to produce ice and continue to produce ice until the bin level control in the ic
26. al plane 2 Screw legs shipped taped to drain pan of dispenser into dispenser bottom taking care to seat legs securely against underside of dispenser Note Countertop dispensers that sit on legs not bolted to counter can be inadvertently moved Care should be taken when operating and cleaning to avoid accidents 3 Attach bottom panel and hardware to bottom of dispenser with supplied screws Fig 4 4 Position unit in desired location and adjust bullets on legs to level in both directions bottom panel 5 Make final connections Screw Installing wall mount dispensers Notes No drain pan is provided since the dispenser is intended to be installed above a sink Contact Follett if a drain pan is desired SensorSAFE actuation is standard Contact Follett if lever actuation is desired A deeper cabinet will be needed Recommended minimum counter depth and mounting height shown on Fig 7 ensures that ice will drop into sink See Fig 6 for model dimensions The dimensions include the 13mm 5 mounting bracket supplied with the unit Cut utility hole in wall as shown Fig 10 Mount support bracket to wall using fasteners of sufficient strength fasteners not included see Fig 6 Rough in water and drain lines Fig 10 N Lift dispenser onto support bracket positioning unit so that hook on back of dispenser is captured by support bracket angle Fig 7 5 Install two 2 supplied
27. ary Check your paperwork to determine which model dispenser you have Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment Following is an explanation of model numbers Condenser type A air cooled Ice machine capacity in lbs per day Ice machine location integral Dispenser configuration C countertop H wall mount Approximate storage capacity in lbs Alternate voltage C 220V 60Hz E 230V 50Hz Do NOT tilt any unit farther than 30 off vertical plane during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Follett recommends installation of an activated carbon filter in ice machine inlet water line Ice is slippery Maintain counters and floors around dispenser in a clean and ice free condition Ice is food Follow recommended cleaning instructions to maintain cleanliness of delivered ice Do not block right side air intake or top air exhaust Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do NOT use mechanical devices or other means to accelerate the defrosting process To avoid a hazard due to instability of the appliance it must be fixed according to instructions The appliance must be
28. ck panel Note Before removing right hand side remove side louver panel by lifting up and pulling forward on panel SS Rotate fan mounting bracket c As fan assembly is being pulled toward back of unit and pull fan assembly toward front ofunit toward front rotate assembly clockwise as shown above Thermostat and ice transport tube replacement ice tube gasket Ice transport tube tube may extend a maximum of 7mm 1 4 into ice bin Top View 77mm 7 3 capillary 51mm tube 24 D 13mm 50 Thermostat hand bend cap tube end as shown Ice transport tube replacement 1 Push tube onto evaporator port 2 Position clamp behind lip on evaporator port and tighten clamp 32 Replacement Parts Dispenser exterior Reference Description 080hhhkx8 Pat Cover front serial numbers belovv D61292 Drain pan assembly includes base pan and grille 502394 6 Legkit 4 10
29. e 10 C 50 F 37 8 C 100 F Water temperature 4 4 C 40 F 32 2 C 90 F Ambient air temperature is measured at the air cooled condenser coil inlet 2 Ambient water temperature is measured in the ice machine float reservoir 24 Ice capacity test Ice machine production capacity can only be determined by weighing ice produced in a specific time period 1 Remove top panel and hopper lid of unit Catch ice for 15 or 20 minutes ONO 9 gt OD 1440 min x wt of ice produced Weigh and record weight of container used to catch ice Run ice machine for at least 15 minutes Weigh harvested ice and record total weight Subtract weight of container from total weight Convert fractions of pounds to decimal equivalents Ex 6 Ibs 8 oz 6 5 Ibs Calculate production using following formula Total test time in minutes 4 hr period an capacity 9 Calculated amount per 24 hours should be checked against rated capacity for same ambient and vvater temperatures in Ice Production Table see page 23 Dispenser troubleshooting Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment Before calling for service e Check that no ice is in the dispenser bin are e Check that all switches and circuit breakers are on e Check that congealed ice is not causing a jam Check that all drains are clear Lever model troubleshooting guide Problem Indicators Co
30. e dispenser is satisfied The PWR B E DR C and WTR LEDs are all on GRND IN ELEG BOX HH WATER 2 DISPENSER g GREEN VELLOW SENSOR L BROWN L1 g BLUE POWERO BIN WETE T STAT BLACK L2 WHITE DRO d START POTENTIAL se PP Bo O CAPACITOR START RELAY 7 60MO BLACK 2 A 2NDO Xu e WTRO lt ORANGE B TO 5 DRV Pl Gap h ORANGE Beb o IEE I Ile olo isisiiz BLACK K 22 oo COMPRESSOR gt ee AN BLACK Q mm COMPRESSOR M SWITCH 27 lt FAN 4 BLACK WW HIGH PRESSURE H RUN SAFETY SWITCH E E m I YELLOW START S Z BLACK t BLACK 3 TOL GEARMOTOR 18 Normal operation Stage 4 Once the ice level control opens the B E LED goes out After a 10 second delay the compressor LED C compressor and fan motor go off Should the ice level control not remain open for 10 seconds the ice machine will continue to run The gearmotor continues to run and the DR LED remains on for 60 seconds The purpose of this function is to drive the remaining ice out of the evaporator and to boil off any refrigerant remaining in the evap
31. e specitications Model Charge Refrigerant type C E12C1400A C E12HI400A air cooled 540g 19 oz R404A Recharging of unit at other than factory specifications will void ice machine warranty Refrigerant replacement requirements 1 Non contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs Recycled refrigerant must be stored in a clean approved storage container If additional refrigerant is required virgin or reclaimed refrigerant that meets ARI standard 700 88 must be used 2 In the event of system contamination for example a compressor burn out refrigerant leak presence of non condensibles or moisture the system must be repaired evacuated and recharged using virgin or reclaimed refrigerant that meets ARI standard 700 88 3 Follett Corporation does not approve of recovered refrigerants Improper refrigeration servicing procedures will void the factory warranty Evacuation Evacuate the system to a level of 500 microns When the 500 micron level is reached close valves and both manifold and shut down the vacuum pump Allow the system to sit for approximately 20 minutes During this period the system pressure should not rise If the system pressure rises and stabilizes there is moisture in the system and further evacuation is needed If the pressure continues to rise check the system for leaks Ambients Minimum Maximum Air temperatur
32. eeeeeesaaaeeeesesgaeseeeeeseneaenseenenes 15 Wiring diagram SensorSAFE model 16 Ice machine operational and diagnostic sequences ii 17 Refrigeration cycle diagram e 22 Jee machine capacity Chart aaa ia 23 lee machine E oe 0 000 23 Refrigeration system data and requirements i 24 Dispenser troubleshooting lever models AAA 25 Dispenser troubleshooting SensorSAFE models ii 26 ce Machine troubleshooting ii 27 Disassembly and replacement instructions i 29 Replacement paris cueiciiizen inzio niziiniizaieninni innanzi iniezioni zaini iii iii ii 33 Welcome to Follett Follett equipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this equipment delivers that same degree of service we ask that you review the installation portion of this manual before beginning to install the unit Our installation instructions are designed to help you achieve a trouble free installation Should you have any questions or require technical help at any time please call our technical service group at 610 252 7301 Before you begin After uncrating and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify your shipper immediately and contact Follett Corporation for help in filing a claim if necess
33. er Boot dispense switch button Screw panel Switch dispense 00981217 Bracket lever support 00958793 Tube water solenoid 502420 Fitting bulkhead with nut 00976787 Splash panel ice onl 00977850 Splash panel 00969980 Solenoid assembly includes fittings screws 00981209 1 Disclaimer Antimicrobial protection is limited to the treated components and does not treat water or ice Agion is a registered trademark of Agion Technologies Inc Wakefield MA USA 35 Dispense chute and splash panel models with SensorSAFE infrared dispensing Serial Number D61292 and above Chute ice or water with Agion Sensor includes lens and Ty rap Support water tube Screw panel Fitting bulkhead with nut Tube water solenoid Splash panel without drain pan includes 2 Ty raps and 2 lenses Splash panel includes 2 Ty raps and 2 lenses 8 Lens sensor each Splash panel ice only includes 1 Ty raps and 1 lens Ty rap is a registered trademark of Thomas amp Betts International Inc 36 00967760 00122978 00960682 00982421 00976787 502420 00981357 00981332 502690 00981340 Dispense chute and splash panel models with lever dispensing Serial Numbers below D61292 p Chute ice with bracket and fasteners with Agion Chute water with bracket and fasteners with Agion 3 Lever Thumbscrevv Switch dispense includes nut boot and spacer Boot dispense switch button m
34. es 13 Rinse ice compression nozzle and drain lines in clean water Sanitize ice machine 14 Submerge ice compression nozzle and drain lines in a cup of Solution B while following steps 15 21 15 Connect ice transport tube directly onto evaporator outlet port without ice compression nozzle 16 Fill reservoir almost to overflowing with Solution B 17 Restore power to ice machine gearmotor will run compressor and fan will not 18 After 10 minutes turn compressor switch to ON position 19 As unit starts to make ice continue to pour Solution B into reservoir maintaining level just below reservoir overflow 20 Continue to make ice with Solution B for 20 minutes 21 Turn power to ice machine OFF 22 Disconnect ice transport tube from evaporator outlet port Rinse ice compression nozzle and drain lines in clean water and reinstall on evaporator outlet Reconnect ice transport tube to ice compression nozzle 23 Drain any remaining Solution B from evaporator 24 Fill reservoir almost to overflowing with 120 F 49 C clean water to rinse Drain Repeat two more times Re clamp pinch clamp replace drain plug and re secure drain tube ensuring that end of drain tube is above water level in reservoir 25 Open water supply valve or unblock float and replace reservoir cover restore power to ice machine and ensure compressor switch is in ON position Make ice for at least 15 minutes to flush any remaining Solution B from system RIDE
35. ice machine 2 Shut off water to ice machine 3 Drain evaporator and float tank 4 Disconnect plastic tubing from evaporator water inlet drain pan stub compression nozzle tubing and reservoir overflow tubing from secured clip 5 Disconnect ice transport tube from compression nozzle 6 Remove nut and upper vee band coupling from top of evaporator 7 Lift top bearing assembly straight up with a slight rotating motion and remove 8 Remove ice compression loop located at top of auger 9 Lift auger straight up and out of evaporator 10 Remove nut and lower vee band coupling from bottom of evaporator 11 Lift evaporator to clear bottom bearing assembly 12 Loosen hex head bolt in side of mounting base with 8mm 5 16 wrench and lift lower bearing assembly 13 Remove condensate shield 14 Remove 4 Allen head machine screws holding mounting base to gearbox 15 If replacing evaporator remove compression nozzle from evaporator port Evaporator reassembly 1 Clean gearmotor boss output shaft and shaft well 2 Install drain pan and evaporator mounting base 3 Fill gear motor shaft well with food grade grease 4 Install condensate shield and seat against gear motor boss 5 Install bearing O ring in groove in evaporator mounting base 6 Lower bottom bearing assembly into evaporator mounting base Apply grease 7 While maintaining a slight downward pressure on bottom bearing in well assembly tighten hex head bolt with a 8
36. ing water LED at any time indicates that water signal to board had been lost for more than one second Ten second delay There is a 10 second delay in reaction to loss of water WTR or bin B E signals If signals are not lost for more than 10 seconds no reaction will occur Problem Indicators Corrective Action Ice machine will not run System status compressor gearmotor and fan motor inoperative 1 No power to unit 2 Open bin level control 3 Water OK LED WTR not on 4 20M or 2ND LED is on indicating that first or second torque error has occurred 5 Gear motor locked up immediate torque error indicated by LEDs when board is reset 6 Open coil on gearmotor start relay causing an immediate torque error O Q Wn Check that unit is plugged in circuit breakers are on Adjust or replace ice level control Check reservoir for water restore water to unit See 6 below Repair or replace gearmotor Replace gearmotor start relay Compressor will not run 1 Condenser coil plugged causing open overload or high pressure cut out Clean condenser coil and replace overload if necessary intermittently System status compressor gearmotor and fan motor cycle signalling for system to shut down System status 2 Defective starting capacitor 2 Replace start capacitor 7 and fan 3 Defective starting relay 3 Replace relay motor run 4 Open
37. irections to ensure proper operation Service and ventilation clearances 153mm 6 on right side of dispenser 153mm 6 at top for ventilation and 305mm 12 at top recommended for service Countertop units installed without legs provide the option of taking utilities out bottom or back of dispenser on wall mount units and countertop units with legs utilities exit from back See counter cut out drawings for bottom exiting utilities on units with and without drain pans For installations where utilities exit through back of dispenser refer to back view drawings Wall mount models without drain pan are designed for use above sinks Counter depth must allow front of sink to be a minimum of 597mm 23 5 from wall Installing countertop dispensers without legs Fig 1 Counter information 1 Position dispenser in desired location mark dispenser outline on counter and 407mm remove dispenser i 21mm 0 8 2 Regardless of whether utilities will exit 14 4 77 through back or bottom of dispenser Lamm 4379 305mm drill four 7 16 holes in counter to iam l r a 26mm 1 anchor dispenser to counter Fig 1 NE 3 For utilities existing through bottom TK a La _ cutout for R bd only d connections 305mm a Make cut out as shown in Fig 1 Se 50 r 12 b Move plug from drain T to back of b 50 404mm unit Fig 2 gt
38. is turned on causing the wheel to turn This moves ice to the dispense chute where it drops by gravity into the container held below the chute How the SensorSAFE accessory works Follett s SensorSAFE accessory maximizes sanitation and minimizes the possibility of cross contamination by eliminating physical contact between the cup or container and dispenser Sensors in the panel use reflected infrared light to detect the presence of the container and send a signal to a control board which then activates the appropriate components for ice or water dispensing The SensorSAFE package includes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the switch is not turned back on after cleaning the dispenser automatically resets after two minutes for normal operation SensorSAFE also includes a time limit safety feature which automatically stops ice dispensing after one minute of continuous dispensing Dispensing can be resumed by moving the container away from the dispenser and returning it to the activation zone 10 Cleaning descaling and sanitizing Periodic cleaning descaling and sanitizing of Follett s ice and water dispenser and ice machine system is required to ensure peak performance and delivery of clean sanitary ice The recommended cleaning procedures that follow should be performed at least as frequently as recommended and more often if environmental
39. mm 5 16 wrench 8 Position evaporator over lower bearing assembly and align grooves with pins in bearing assembly 9 Install vee band clamp and nut to 8 05mm kg 70 in Ib 10 Place auger in center of evaporator and rotate to mate with drive pin 11 Install ice compression loop orienting loop 12 Install upper bearing and seal assembly rotating bearing to slip pin into auger slot 13 Install upper vee band clamp and nut to 8 05mm kg 70 in Ib 14 If evaporator was replaced reinstall compression nozzle on new Gearmotor replacement 1 Disassemble evaporator as described above 2 Disconnect the vvire connectors 3 Remove four screvvs holding gear motor mounting plate to base of ice machine and lift gearbox and motor clear of ice machine 4 Remove machine screws holding mounting plate to motor 5 Install new motor in reverse order 30 Panel removal hopper support lip Opiasil pallti NEIILUVE Z SUIEWS Full VUL VULWLUITI of panel to allow top to slide out from under hopper support lip Fan removal mounting screws a Remove 4 fan mounting screws and 3 drain tubes from bracket front cover screw Front cover Remove 2 screws Lift cover up and forward to unhook from keyhole slots and clear tabs on bottom of cover RH side panel louver panel Side panels Remove screw located on lower rear side Pull side panel toward front of unit and out of ba
40. motor winding 4 Ohm out windings and replace compressor if 5 No povver output from compressor output terminal necessary on control board 5 Check terminal connection and replace control board if necessary Unit cycles 1 Float reservoir running dry sensing probe 1 Check water supply to float and float operation PC board will have flashing WTR LED Low ice production Poor quality ice Dirty air filter or condenser coil Restricted air flow to condenser coil Mineral coated evaporator Improper exhaust air provisions Faulty expansion valve Low refrigerant charge Superheat incorrect AN O Q WD Inefficient compressor O D Clean or replace filter clean condenser Remove obstruction Clean evaporator Provide proper exhaust air provisions per Follett installation manual Replace expansion valve Check for leaks repair evacuate and weigh in correct charge Check that TXV sensing bulb is securely clamped in place and not damaged check that insulated bulb cover is in place Replace compressor Water leaks from bottom of evaporator O ring seal broken 1 Replace O ring Ice machine runs for short period of time and shuts down on torque error System status 20M or 2nd LED is lit Kink in ice transport tube Bin level control remains in closed position Ice transport tube ruptured internally Worn evaporator beari
41. ngs ar Go N Faulty gearmotor start relay Ice machine torques out within 5 seconds of start up 6 Torque out occurs when storage bin fills to capacity Eliminate kink and check that tube routing complies with Follett ice machine installation manual 2 Adjust or replace control 3 Replace complete length of ice transport tube Inspect bearings for roughness or binding and replace if necessary 5 Replace gearmotor start relay Ensure that ice contacts bin thermostat before backing ice up in transport tube Refer to dispenser manual for proper thermostat and ice tube mounting Evaporator is iced up on the outside No ice production System status compressor gearmotor and fan motor running 1 Gearmotor running but no output rotation 2 Float reservoir empty 3 Air bubble in water supply line Water in reservoir but not in evaporator Check for broken gearmotor output shaft or damaged gearbox Check for defective water sensor water OK WTR LED remains on even when float empty or probe removed from water Purge air from line 27 Problem Indicators Corrective Action Compressor cycles intermittently System status gearmotor and fan motor run 1 Compressor start relay in wrong position 2 High pressure cutout open due to high head pressure 3 Clogged or dirty air filter or condenser coil 4 Improper ventilation 5 Defective
42. nimum distance to 597 mm 23 5 sink front Fig 8 Wall mount unit bottom panel asse bottom panel screw mbly nut support bracket Fig 9 Wall mount bottom view Fig 10 Front view of wall mount bracket utility location Side view of utilities exiting wall 10mm 3 8 19mm 3 4 water and copper water tube copper drain tube drain tubing support bracket T_T outline of dispenser r vvall 32mm 1 25 MAX ee 23mm 0 88 MIN O 77mm EE EE m cz L 77mm M 89mm 3 Roi bottom of 77mm 254mm 10 77mm dispenser 3 3 MIN PT 1 10mm 3 8 push in water inlet 19mm drain 3 4 FPT User information How the dispenser works Follett s 12 series automatic load ice and water dispensers are equipped with Follett s 181kg 400 Ib day ice machine In the continuous icemaking process water freezes to the inside wall of the evaporator A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port The ice is then pushed through a tube to the storage hopper When the hopper is full a bin thermostat opens and shuts the ice machine off When the dispense mechanism is activated a dispense motor
43. orator The bin timer LED BT comes on starting the twenty minute off cycle time delay GRND IN 77 MALI a DISPENSER e GREEN YELLOW SENSOR L BROWN Ju N BLUE POWER O BIN WHITE L2 iz BLACK VVH TE DRO O START POTENTIAL s D JE aa O 5 CAPACITOR START RELAY CoM 60M O BIN SIGNAL 5 SWITCH us BLACK ees 2ND D 2 ORANGE 1 W lt B T 4 DRV m Gre a B EO ORANGE BED o Daag Ho olo Kis bin BLACK 2 2 5 D COMPRESSOR ARTT COMPRESSOR A BLACK SWITCH FAN 4 BLACK ASA HIGH PRESSURE RUN m SAFETY SVVITCH r YELLOW START BLACK t BLACK T O L GEARMOTOR Normal operation Stage 5 The drive motor now shuts down and the DR LED is off The B T LED remains on for 20 minutes The ice machine will not start while the B T LED is on To restart the ice machine for troubleshooting purposes depress the reset button to clear the control board
44. ounts over the dispense button Fastener dispense chute assembl Screws dispense lever O ring Fitting 1 4 tube Fitting 3 8 tube Part Support bracket solenoid 502419 Valve solenoid water 220 V 60 Hz 230 V 50 Hz 502926 Tube water solenoid 502420 Solenoid assembly includes solenoid fittings tube amp mounting bracket Cover dispense assembl 502934 502819 Cover dispense assembly 0081 Splash panel 00172767 37 Dispense chute and splash panel models with SensorSAFE infrared dispensing Serial Numbers below D61292 Reference Description Lang Chute ice with bracket and fasteners with Agion 12 Chute water with bracket and fasteners with Agion 3 Sensor includes 502690 and 203611 Thumbscrew Cover dispense chute Solenoid assembly includes solenoid fittings tube amp mounting bracket see 502421 page 37 for exploded view Lens sensor each 502690 Ty rap sensor mounting 203611 Splash panel with drain pan includes 2 203611 and 2 502690 502675 Splash panel without drain pan includes 2 503611 and 2 502690 Splash panel ice only includes 1 503611 and 1 502690 00923581 38 Ice machine components O
45. pers or sharp objects to clean any part of the dispenser Condenser air cooled ice machine only 1 Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal performance Semi Annually more often if conditions dictate A cleaning descaling and sanitizing procedure should always include both the ice machine and dispenser ice machine should be cleaned and sanitized first followed by the dispenser cemaking system can be cleaned descaled in place To ensure that your ice machine and dispenser are cleaned descaled and sanitized properly proceed as follows 1 Clean descale the ice machine 2 Sanitize the ice machine 3 Clean descale the dispenser 4 Sanitize the dispenser Wear rubber gloves and safety goggles or face shield when handling cleaner or sanitizer mixtures Use only Follett approved cleaners It is a violation of Federal law to use Solution A or Solution B in a manner inconsistent with their labeling Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Solution A Following manufacturer s instructions mix cleaning solution of 1 gal 3 8L 120 F 49 C water and 7 oz 198g one 7 oz packet of Follett SafeCLEAN ice machine cleaner descaler P N 00132001 Solution B Following manufacturer s instructions mix a sanitizing solution of 1 gal 8 8L 120 F 49 C water and 1 6 oz 48ml
46. primary replacement cartridge 00130211 Everpure coarse pre filter cartridge 501781 Water pressure regulator 25 psi lce machine cleaner Part Description 00132001 SafeCLEAN environmentally friendly ice machine cleaner carton of 24 x 7 oz packets Nu Calgon IMS II Sanitizer 16 oz bottle 40 Electrical components SIDE VIEW TOP VIEW FRONT VIEW FrCU DO E 5 en d TOL B eh il 00000000 2 mi aS ES E wifi YMd mm A c J L S o z Note Located behind front splash 5 o 1 83 BR m AAA gt O u J o o O Reference Description Part Board control circuit
47. rrective Action Does not dispense ice 1 Power switch off or faulty 2 Faulty dispense switch 3 Wheel motor malfunction 1 Check switch turn on or replace if faulty 2 Replace switch 3 Check motor and capacitor and replace Dispense wheel rotates continuously Ice machine runs continuously Dispense switch contacts are burned out Faulty or incorrectly positioned bin stat Replace dispense switch Check for proper positioning If stat does not open when ice is placed on capillary tube replace stat Does not dispense water 1 Faulty water solenoid valve 2 Faulty dispense switch 3 Power switch off or faulty 1 Replace water solenoid valve 2 Replace dispense switch 3 Check switch turn on or replace if faulty 25 SensorSAFE model troubleshooting guide SensorSAFE Board LED Status ICE Problem Action PWR CLN WTR Corrective Action Does not Check OFF OFF OFF Check circuit breakers and power switch dispense ice LEDs on the Restore power or replace defective switch and or water SensorSAFE ON ON OFF Press clean switch on lower left side of electrical control board enclosure to return board to normal operation Place cup ON OFF OFF Troubleshoot appropriate lens sensor under drop and replace if required see lens sensor zone in front troubleshooting of lens ON OFF ON Verify power on appropriate output terminal WTR or WM
48. rvice Important preliminary information Follett s ice machine consists of four distinct functional systems Refrigeration system e Water system Harvesting system Electrical control system These four systems work together to accomplish the production and harvesting of ice A problem in any one of these system areas will result in improper operation of the entire ice production cycle When troubleshooting the ice machine it is important to analyze the entire system operation to determine which system is not functioning properly then pinpoint the component within that system that is malfunctioning Determine what corrective action must be taken before making any adjustments or replacing any components Note When performing electrical service always use a meter to determine whether or no components being serviced are energized The icemaking process The Follett ice machine uses a stainless steel jacketed evaporator and operates on a continuous freezing cycle Water is supplied to the evaporator from the water reservoir where the water level is controlled by a float valve This valve also shuts off the water supply when the ice machine is not running When the ice machine is running a layer of ice forms on the interior surface of the evaporator This ice is continuously removed by a rotating 12 RPM auger The auger carries the ice upward into the cavity formed by the top bearing housing and the compression loop where it is compres
49. sed to remove excess water When the ice reaches the desired hardness it rotates within the cavity and is forced through a discharge port and compression nozzle and into the ice transport tube The discharge tube and compression nozzle are slightly restricted to further compress the ice and produce the desired high quality As the formation of ice continues ice in the transport tube is pushed through the tube to the storage compartment in the ice dispenser or ice storage bin A solid state control board located in the electrical box of the ice machine controls the normal operation of the ice machine and monitors gearmotor torque on an ongoing basis This control board will shut down the ice machine should an over torque condition occur It is very important that you familiarize yourself with the operational sequences detailed in this manual before attempting to service the ice machine Access to electrical box and control board The 12 series electrical box has been designed to slide out for easy access to the control board and more convenient troubleshooting electrical box 1 Remove top and front panels of dispenser for panel removal instructions 2 Remove electrical box cover 3 Pull electrical box toward front of unit electrical box cover Av IO LYVLS diNOO
50. tes If water is restored the WTR LED comes back on and flashes to alert the technician that water to ice machine has been lost The ice machine restarts at the end of the 20 minute time delay The flashing WTR LED can be cleared by pressing the reset button GRNDIN 7 7 il WATER 5 si DISPENSER GREEN YELLOW SENSOR L BROWN LI BLUE POWERO BIN WHITE T STAT BLACK La WHITE DRO RED co r START POTENTIAL 5 20M O CAPACITOR START RELAY COMP BIN SIGNAL v gt FAN an e SWITCH BLACK x 31 17 2 WTRO ala ORANGE V CAP E B EO ORANGE az o calca I Ho BLACK ssnin 2 22 mm COMPRESSOR 2 el H H CS BLACK mm COMPRESSOR Le SWITCH FAN fe BACK nam e HIGH PRESSURE H RUN A SAFETY SWITCH z z De YELLOW START BLACK t BLACK TOL GEARMOTOR Refrigeration cycle condenser high pressure switch low side service port filter dryer high side service port q e e e e e I N R compressor L LN x oe lt evaporator Ya ER high high low pressure
51. ve bar removal 1 2 Remove all ice from storage area of dispenser Remove center thumbscrew locking plate two wingnuts and backing plate from front of storage hopper see drawing at right Remove threaded rod agitator baffle and wheel in this sequence Wheelmotor removal 1 Remove dispense wheel and drive bar see above Remove four 4 hopper support plate mounting screws and washers Fig 11 1 Move hopper assembly 1 2 13mm to left Remove four 4 dispenser motor bracket mounting screws and washers Fig 11 2 Short shaft motors only loosen only two 2 lower screws on drive coupling and remove from motor shaft Fig 11 3 Remove four 4 screws holding motor to mounting bracket Fig 11 MOVE HOPPER ASSEMBLY 13mm 1 2 TO LEFT A NL ran N drive coupling assembly mounting bracket dispense motor long shaft Sahl 7 29 baffle dispense wheel dispense motor short shaft backing plate CH 1 mounting screw amp washer support plate assembly 2 dispense motor mounting screws Evaporator disassembly Note The upper bearing lower bearing and auger assemblies must be replaced as assemblies The bottom and top bearing assemblies cannot be field assembled to factory specifications 1 Disconnect power to
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