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CLX-4195 series

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1. 4 17 4 1 6 3 Using SyncThru Web Service SWS sssssusssssusseesrssersrssessersrssersrsrsseereesrssereee 4 18 4 1 7 Updating Firmware oses e Ea EEE EER E cau E coe E ed en de ESEA ETE s 4 20 4 1 7 1 Update the firmware by using the USB port 4 20 4 1 7 2 Update the firmware by using the network 4 21 4 1 8 Tech Mode Diagnostic Mode 4 23 4 1 8 1 Tech Mode CLX 4195N_4195FN se 4 23 4 1 8 2 Tech Mode CLX 4195FW se 4 28 4 2 Troubleshooting nesnenin EE E E E ete E A ek A EE e 4 33 4 2 1 Procedure of checking the symptoms 4 33 ADA Basic Check List re raa A AAA ss AAAA AA REER 4 34 4 2 2 Error Code and Troubleshooting 4 35 42 3 Image quality problems n eit cxctee es este cee de ae MAT eee eu S 4 57 A 254 lt OMererrOrs sn nt E nt Te Me en nt ed ane tee tulle etes tte 4 61 5e System DATY aTa a PEERS E LE ane E E E A E E E A EAE EAEN E T S SA Block Diagrami aree a ete a ee E E E E EE E E a NE oeh S 5 2 Connection Diagramme EENES EEA SEAE entente ts dd Die 2 Os Reference Informations trahit seit niin et et Re gma Media a Soe A E A tense ees 6 1 0 1 Tool for Troubleshooting sirsenis esta tends echoes Raced Oi ae eae Sie een etre etna wee wean sae 6 1 62 HGIOSSALY ch shee ced cabbies en nee me Se
2. 22 12 53 ATCRHECLUTE RE En ek tie 2 2 4 3 Data and Control Flow unten Eten 3 Disassembly and Reassembly cccc cece cecec ence ences eece cece cece eeeeeeeeeeeeseeesaeeeeeeneeees 3 1 Precautions when replacing parts ccceceeeecceecceecee cece eeseeeeeneeeeeneeeeeeeeeeaenes 3 1 1 Precautions when assembling and disassembling 3 1 2 Precautions when handling PBA 3 1 3 Releasing Plastic Latches ccc ccccc cece cece neeceeeceeeceeeene eee eeeeeeeeeeseeees 3 2 Screws used in th printers ccs ves cede vae sos fetes soe davies ooek eaves E sE et ceeds cates 3 3 Replacing the maintenance parts 33 1 Toner Drea Te E ie Ne ee ee Bae Ae OR ee 3 3 2 Waste Toner Container tiers tnt te Et NES 333 TB UMT ee a a ie a an net este nets 3 34 Fuser Unitihf sf int AR na SE ete en tnt nets 3 3 5 Transfer Roller ASSY un nien cece ei leg i a ode dntvies coeds donk ceeds dec es dee 3 3 6 Pick up Forward Reverse roller 3 4 Replacing the main SVC parts SAE COVER SR ER RE TR me net torse eine cn BAD ADEFUN se ner ni men eee nn le re rt der a REEE 343 CORE Unit ins nn nn S E nn tn tisse SAA Platen Unit ts Re ER nn hag ni de nn en te ge SAS Middle Covers sine een eE iT ETENEE nan ent es entends BAG Fax Board en SR SEE tt ee Sent tte dE 3 47 UAVPS board aiaei rene At A en d
3. Copyright 1995 2013 SAMSUNG All rights reserved 3 1 3 Disassembly and Reassembly 3 1 3 Releasing Plastic Latches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched e mA 3 2 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 2 Screws used in the printer The screws listed in the table below are used in this printer Please ensure that when you disassemble the printer you keep a note of which screw is used for which part and that when reassembling the printer the correct screws are used in the appropriate places A NOTE This list is based on CLX 4195FW So this list may differ from your machine depending on its model Parts Code Description SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCHI8A SCREW TAPTYPE BH B M3 L8 ZPC BLK SWRCHI8A SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A F D RA SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A RA o RA E 6002 000440 FRAME CRUM SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A HOLDER F a 6002 000440 ME RIGHT SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A 6003 000269 FRAME RIGHT SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 6002 000440 FRAME GUI
4. The Samsung Printer Status is a program that monitors and informs you of the machine status NOTE The Samsung Printer Status window and its contents shown in this user s guide may differ depending on the machine or operating system in use e Check the operating system s that are compatible with your machine Samsung Printer Status overview If an error occurs while operating you can check the error from the Samsung Printer Status Samsung Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab gt Printer Status button These icons appear on the Windows task bar ae The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where a soft error has occurred For example a toner low status which may lead to toner empty status Error The machine has at least one hard error such as out of paper fuser error etc Machine does not have ability to come to ready without customer intervention Samsung Printing Status 4 Order Supplies Troubleshooting 1 Toner Level You can view the level of toner remaining in each toner cartridge The machine and the number of toner cartridge s shown in the above window may differ depending on the machine in use Some machines do not have this feature Alert Settings Select the settings you want from the options wi
5. gt Error Code C5 1410 gt Error message Image transfer belt unit is not compatible Check users guide gt Symptom The ITB unit is not compatible gt Troubleshooting method 1 Print the supply information report Check information of the ITB Unit 2 Ifthe toner cartridge is not a Samsung genuine ITB Unit replace with new one gt Error Code C5 1710 gt Error message Sensor Failure C5 1710 Turn off then on gt Symptom The ITB home position sensor has the problem gt Troubleshooting method 1 Turn the machine off Replace the ITB Unit gt Error Code C6 1110 C6 1120 gt Error message Prepare new fuser unit Replace with new fuser unit gt Symptom The fuser unit is at the end of its life gt Troubleshooting method 1 Print the supply information report Check the life remaining of the fuser unit 2 Ifits life is at the end turn the machine off and replace the fuser unit with new one gt Error Code C7 1110 gt Error message Waste toner container is almost full Order new one gt Symptom The waste toner container is at the end of its life gt Troubleshooting method 1 Print the supply information report Check the life remaining of the waste toner container 2 If its life is at the end turn the machine off and replace the waste toner container with new one 4 46 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt
6. The video controller receives print data from the host through network or USB Port and receives copy data from the scan controller It takes this information and generates printable video bitmap data 2 25 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description The main board is adopted 533 MHz C3N CPU that is integrated with engine video scan controller It uses DDR3 256MByte Circuit board locations The following diagrams show the locations of the printer circuit boards WNPC HUB PBA MAIN PBA SMPS HVPS Copyright 1995 2013 SAMSUNG All rights reserved 2 26 2 Product specification and description 2 2 5 1 Main board Chorus3 Next C3N chip is adopted as the main processor Its process speed is 533 MHz It is integrated engine controller video controller scan controller DDR3 256MB is adopted for high speed data processing Boot adopted the 128MB NAND Flash USB is the embedded type and wired network supports 1000M full duplex Main board diagram NAND 128MB NAND N Pe USB HOST 2 ____ WLAN PBA x 2 Main Processor Chorus3 Next UART 533MHz e OPEPBA 1000 Based TX USB DP DM UART 2 27 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description Main board image e Connection Le ee on somssor O 8 Hu como CLEATS eal rs coma o Information Par
7. 2 33 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 5 5 Wireless LAN board CLX 4195FW only The Wireless LAN Module supports 802 11b g n It communicates with video controller via USB e Information Part Code JC92 02510A PBA Name PBA WNPC e Connection Interface Connector to System board JC39 01858A JC39 01803A JC39 01853A HARNESS WLAN NOTE The HARNESS WLAN differ from your machine depending on your model Copyright 1995 2013 SAMSUNG All rights reserved 2 34 2 Product specification and description 2 2 5 6 SMPS board The SMPS Switching Mode Power Supply Board supplies electric power to the Main Board and other boards through a Main Controller The voltage provided includes 24V from a 110V 220V power input Specification 1 AC 110V 90V 135V 2 AC 220V 180V 270V 3 Input Current 10 0A 110V 8 0A 220V 4 Output Power 111W DCSV 15W DC 24V 96W Information JC44 00097E JC44 00090E PBA Name SMPS VI SMPS V2 Connection Input Output connector AC Input Connector CONI AC Input Connector CON2 AC Output 2 35 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description DC Output Connector CON3 Signal Connector CON4 24V_ON_OFF 24V_ON_OFF 24VS Photo Triac Bias Copyright 1995 2013 SAMSUNG All
8. 6003 000269 PLATEN SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 2 DRIVETRAIN 6003 000269 MAINLINE SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 6003 000261 FRAME DRAWER SCREW TAPTYPE BH B M3 L6 ZPC WHT SWRCHI8A 6003 000196 MAINLINE SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCHI8A 3 4 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 3 Replacing the maintenance parts 3 3 1 Toner Cartridge 1 Open the front cover 3 Remove all toner cartridges 2 Hold the green handle and pull the guide cartridge Copyright 1995 2013 SAMSUNG All rights reserved 3 5 3 Disassembly and Reassembly 3 3 2 Waste Toner Container 1 Open the Waste Toner Container cover Remove the Waste Toner Container while pulling the hook to the direction of arrow 3 6 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 3 3 ITB Unit 1 Remove all toner cartridges 4 Remove the harness cover after removing 1 screw 2 Remove the guide cartridge by releasing the right hook 5 Unplug the connector Copyright 1995 2013 SAMSUNG All rights reserved 3 7 3 Disassembly and Reassembly 7 Open and remove the rear cover 10 Remove the bracket A after removing 2 screws 8 Remove 2 screws securing the left cover from the rear 11 Remove the ITB Unit from the rear 9 Release the lef
9. anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs 6 Do not remove a replacement ESD from its protective packaging until immediately before installing it Most replacement ESDs are packaged with all leads shorted together by conductive foam aluminum foil or a comparable conductive material 7 Immediately before removing the protective shorting material from the leads of a replacement ESD touch the protective material to the chassis or circuit assembly into which the device will be installed 8 Maintain continuous electrical contact between the ESD and the assembly into which it will be installed until completely plugged or soldered into the circuit 9 Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushing together of clothing fabric and lifting one s foot from a carpeted floor can generate static electricity sufficient to damage an ESD Copyright 1995 2013 SAMSUNG All rights reserved 1 5 2 Product specification and description 2 Product specification and description 2 1 Product Specification 2 1 1 Product Overview Printing Speed e 18 Color 18 Mono ppm in A4 19 19 ppm in Letter Processor e 533 MHz Printer Language e
10. CLT K504S Black CLT K504S Black CLT Y 504S Yellow CLT Y 504S Yellow CLT M504S Magenta CLT M504S Magenta CLT C504S Cyan CLT C504S Cyan Average continuous black Average continuous black cartridge yield Apporx 2 500 cartridge yield Apporx 2 500 standard pages Black standard pages Black Toner Cartridge Average continuous color Average continuous color cartridge yield Apporx cartridge yield Apporx 1 800 standard pages 1 800 standard pages Yellow Magenta Cyan Yellow Magenta Cyan A NOTE NOTE Declared cartridge yield in Declared cartridge yield in accordance with ISO IEC 19798 accordance with ISO IEC 19798 Waste Toner e Apporx 14 000 standard pages Apporx 14 000 standard pages Black Black Container Yield e Apporx 3500 standard pages Apporx 3 500 standard pages Yellow Magenta Cyan Yellow Magenta Cyan A NOTE Depending on the options percentage of image area and job mode used the toner cartridge s lifespan may differ 2 1 2 10 Maintenance Parts Transfer roller Part Code JC95 01637A JC95 01637A Life 100 000 pages 100 000 pages Fuser unit Part Code JC91 01130A 220V JC91 01131A JC91 01130A 220V JC91 01131A 110V 110V Life 50 000 pages 50 000 pages Pick Up roller Part Code JC93 00673A JC93 00673A Life 200 000 pages 200 000 pages Reverse Retard Part Code JC93 00675A JC93 00675A roller Life 100 000 pages 100 000 pages ITB unit Part Code JC96 06514A JC96 06514A
11. Color Laser MFP CLX 4195 series CLX 4195N 4195FN 4195FW Ver 1 0 SERVICE 1 Precautions Product specification and description Disassembly and Reassembly SAMSUNG 2 3 4 Alignment and Troubleshooting 5 System Diagram 6 Reference Information O Refer to the service manual in the GSPN see the rear cover for more information Contents Contents Lis Pr cautions 24 54 ns nn RS rt nent een e aa aea ere Od 1 1 Tels Safety warming EE P tes waits ne mr met sienne re Gea er ds ene 1 1 12 Caution for safety seoor iii ccdededanectecaued ET EEEE EE eh ad este EEEE ER RE hoe 12k TOXIC material 3 2557 eetan a icc a A EE E choc seth E a dot enaa a CE gels 1 2 1 2 2 Electric shock and fire safety precautions ceccceece ence eeeceeeceeecee eee eeeeeeeeeaeeeaeeeae een ees 1 2 1 2 3 Handling precautions s ceses inoren EEEE EEE oE EEEE EVE EEKE ETA E E aR l 3 1 2 4 Assembly and Disassembly precautions ccceccceeceeeceeeeceeece cece eeeeeeeeeeeeeeaeesaeeeaeeeaees 1 3 1 2 5 Disregarding this warning may cause bodily injury cccceecceeeceeceeceeeceeeeeeeecaeeeaeeeneees l 4 1 3 ESD precautions soe oa daiced haw ecdedeladectecctaneevessiadeeccc dda cobs Fa E EEEE vec an cdaveewed E ads is 2 Product specification and descriptions 5 2 72840 abi trier see cecegeve A aaa cobevebucdegevebueeon ees 2 1 2 1 Product Specificatio
12. Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 1 8 Tech Mode Diagnostic Mode In service tech mode the technician can check the machine and perform various test to isolate the cause of a malfunction While in Tech mode the machine still performs all normal operations 4 1 8 1 Tech Mode CLX 4195N_4195FN a Entering Tech Mode 1 Press Menu gt gt 1 gt 9 gt 3 gt 4 7 on the control panel continuously 2 Press Menu 3 Select Tech Mode b Tech Mode Menu NOTE Some menu items may not appear on the display depending on the options or models Depth 1 Depth 2 T Clear Counts Shading Test eaa ii EDC Mode Copier ee C m Ooo fon eT fon pom Machine Test switch Test PP est Para set Dreamt PE PE RCE PE PE CE SS oe Restart Machine Copyright 1995 2013 SAMSUNG All rights reserved 4 23 4 Alignment and Troubleshooting EEE Depth 2 EE Dema Fax Protocol Dump o Menu Map G Suppliesnfo PP Configuration PP femoris P i EE ung comer Pp i woco fp worm OOO SSS c Data Setup e Clear All Memory The function resets the system to factory default settings This function is used to reset the system to the initial value when the product is functioning abnormally All the values are returned to the default values and all the information which was set by the user will be erased A NOTE Always perfo
13. Transparency 1 sheet Label 1 sheet Envelope 1 sheet A4 Letter Legal Oficio Folio JIS B5 ISO B5 Executive A5 Statement A6 Index Card Stock Postcard Envelope Monarch Envelope No 10 Envelope DL Envelope C5 Envelope C6 Envelope No 9 Custom 76 x 127mm 3 0 x 5 0 216 x 356mm 8 5 x 14 Plain Paper Thin Paper Thick Paper Cardstock Thicker Paper Hole Punched Transparency Pre Printed LetterHead Recycled Archive Bond Label Envelope Cotton Colored Glossy Copyright 1995 2013 SAMSUNG All rights reserved 2 10 2 Product specification and description Media weight Supported Weight 60 220gsm Thin Paper 60 69g m Plain Paper 70 89g m Thick Paper 90 120g m Cardstock 121 163g m Thicker Paper 164 220g m Thick paper 90 104g m e Bond Paper 105 120g m Supported Weight 60 220gsm Thin Paper 60 69g m Plain Paper 70 89g m Thick Paper 90 120g m Cardstock 121 163g m Thicker Paper 164 220g m Thick paper 90 104g m e Bond Paper 105 120g m Paper Empty no Paper Empty no Standard Cassette Sensing Option Cassette SCF Capacity 100 sheets 80g m Face Down Output Stacking Media types Tray Media weight 250 sheets 80g m Envelope 20 sheets A4 Letter Legal Oficio Folio JIS B5 ISO BS Executive A5 Statement A6 Postcard Envelope Monarch Envelope No 10 Envelope DL Envelope C5 Envelope C
14. 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting Wireless LED Shows the current status of the wireless network connection Status LED Indicates the status of your machine Copyright 1995 2013 SAMSUNG All rights reserved 4 3 4 Alignment and Troubleshooting 4 1 2 Understanding the status LED The color of the LED indicates the machine s current status NOTE Some LEDs may not be available depending on model or country To resolve the error look at the error message and its instructions from the troubleshooting part e You also can resolve the error with the guideline from the computers s Samsung Printing Status window a E Status for The machine is off line Green oe When the backlight blinks the machine is receiving or printing data e The machine is on line and can be used er e A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes Small amount of toner is left in the cartridge The estimated cartridge life of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redistributing the toner A toner cartridge has almost reached its estimated cartridge life It is recommended to replace the toner cartridge The cover is opened Close the cover There is no paper in the tray Load paper in the tray The
15. 2 2 5 3 GUI OPE Controller CLX 4195FW The GUI OPE controller consists of the OPE Main PBA and Key PBA The OPE Main PBA is composed of 1Ghz mobile CPU 256MB mobile DDR 256MB Flash It is connected to 4 3 inch touch LCD and provides the Graphic User Interface The OPE Key PBA is composed of the numeric key power save key copy key The OPE communicates with main board via USB 2 0 The power LED is controlled by the main board OPE controller diagram OPE CPU AM3715CUS100 2 31 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description OPE controller image Information Part Code JC95 02505A PBA Name 4 3 inch OPE Main e Connection OPE Key PBA Information Part Code JC92 02524A PBA Name 4 3 inch OPE Key e Connection Interface connector to main controller FFC connector to OPE main PBA Copyright 1995 2013 SAMSUNG All rights reserved 2 32 2 Product specification and description 2 2 5 4 Fax Board Fax controller FCON controls the fax sending and receiving SiLab Fax Compatibility ITU T G3 Super G3 Scan Speed e Platen 2sec A4 EE Resolution e Standard 203x98 dpi Fine 203x196 dpi S Fine e 203x392 dpi 300x300 dpi 306x392 dpi Contrast Adjustable 5 Levels FE Gr HDD e Information Part Code JC92 02552A PBA Name PBA LIU e Connection Interface Connector to Main Controller
16. 203 x 196 dpi 300 x 300 dpi 200 x 200dpi Yes Address Book 200 locations 100 locations Yes Selectable in Tech Mode Yes Yes No No No Yes No Yes Yes Yes Yes Yes No No Yes Yes No No Yes No Yes Yes Yes 2 5 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description Relay Transmission ITU T Mail Box Priority Transmission Batch Transmission Tx Rx Journal Report amp List Print Confirmation out Auto Dial List System Data List Ring Volume Key Volume Speaker Sound Control Alarm Volume Junk Fax barrier Security Receive Battery Backup Hours Send Duplex Receive Receive Mode Fax Memory Fax Forward to FAX Fax Forward to e mail Broadcasting Cover page Time Secured Fax SMB FTP CLX 4195N CLX 4195FN 4195FW N Z Z gt A Z gt Yes w o image TCR Mono Only No Z Zz gt gt zl A OA Wea A EE A a A A PQ A 9 PA Ro PE z gt gt gt gt gt l gt l gt gt l gt l gt gt gt gt l gt gt gt Il Z o ax TEL Ans Fax gt gt D lt w es On Off both Send and Receive up to 208 locations Yes PC Fax Only gt gt O gt SIZI N A N A Z Z ojo Zj z gt gt ie N A Copyright 1995 2013 SAMSUNG All rights reserved 2 6 2 Product specification and description 2 1 2 5 Controller and Softwar
17. A WARNING Never operate or service the product with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and personal injury CAUTION CLASS 3B LASER RADIATION WHEN OPEN AVOID EXPOSURE TO THE BEAM DANGER LASER RADIATION AVOID DIRECT EXPOSURE TO BEAM DANGER RADIATIONS INVISIBLES DU LASER EN CAS D OUVERTURE EVITER TOUTE EXPOSITION DIRECTE AU FAISCEAU VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEOFFNET NICHT DEM STRAHL AUSSETZEN ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCI N RADIACI N LASER INVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO PERIGO RADIA O LASER INVIS VEL AO ABRIR EVITE EXPOSI O DIRECTA AO FEIXE GEVAAR ONZICHTBARE LASERSTRALEN BIJ GEOPENDE KLEP DEZE KLEP NIET OPENEN ADVARSEL USYNLIG LASERSTR LNING VED ABNING UNDGA UDSAETTELSE FOR STRALNING ADVARSEL USYNLIG LASERSTRALNING NAR DEKSEL APNES UNNGA EKSPONERING FOR STRALEN VARNING OSYNLIG LASERSTRALNING NAR DENNA DEL AR PPEN STRALEN AR FARLIG VAROITUS NAKYMATONTA LASERSATEILYA AVATTAESSA VARO SUORAA ALTISTUMISTA S TEELLE i F STIL UARA g Copyright 1995 2013 SAMSUNG All rights reserved 1 1 1 Precautions 1 2 Caution for safety
18. All rights reserved 2 Product specification and description CLX 4195N CLX 4195FN 4195FW 50 sheet 80g m 50 sheet 80g m 2 sided Document tat Document Document Weight Document Size Other Media Non Printable Area Envelope 2 1 2 7 Reliability and Service Width 142 216 mm 5 6 8 5 Length 148 356 mm 5 8 14 0 Top amp Bottom 4 23 mm 0 2 from edge Left amp Right 3 mm 0 11 from edge Top amp Bottom 10 mm 0 4 from edge Left amp Right 10 mm 0 4 from edge 12 5 281b 12 5 281b Width 142 216 mm 5 6 8 5 Length 148 356 mm 5 8 14 0 Top amp Bottom 4 23 mm 0 2 from edge Left amp Right 3 mm 0 11 from edge Top amp Bottom 10 mm 0 4 from edge Left amp Right 10 mm 0 4 from edge Printing Volume SET AMPV 1 600 sheets month 1 600 sheets month Max Monthly Duty 40 000 sheets 40 000 sheets 2 1 2 8 Environment C CT CU Acoustic Noise Level Sound Power Pressure AVG Less than 380W Less than 380W Power Consumption o O T than 1400W O OPPP than 1400W Power Power Save Less than 1 Less than 13W Less than 1 Less than L9W oe WxDx 424 x 453 x 457 mm 16 69 x 17 83 x 424 x 453 x 457 mm 16 69 x 17 83 x 17 99 inches 17 99 inches aa 2 Kg 62911 Copyright 1995 2013 SAMSUNG All rights reserved 2 12 2 Product specification and description 2 1 2 9 Consumables
19. Duplex scan on both sides of the paper A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle Duty cycle is the page quantity which does not affect printer performance for a month Generally the Duty Cycle printer has the lifespan limitation such as pages per year The lifespan means the average capacity of print outs usually within the warranty period For example if the duty cycle is 48 000 pages per month assuming 20 working days a printer limits 2 400 pages a day I RP Error Correction Mode ECM is an optional transmission mode built into Class 1 fax machines M or fax modems It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise I P D D E D Distinctive Ring Pattern Detection Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers P C Emulation is a technique of one machine obtaining the same results as another An emulator duplicates the functions of one system with a different system so that the second system behaves like Emulation the first system Emulation focuses on exact reproduction of external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its internal state Ethernet is a frame based computer networking technology for local area networks
20. Ensure that the machine is installed and used in proper area to meet the temperature and humidity specifications e Ifthe machine is stored at below zero Celsius for a long time do not use the machine instantly after movement It can malfunction Take care of the machine storage If the machine is stored at below zero Celsius for a long time keep the machine at room temperature and install it 1 2 4 Assembly and Disassembly precautions 1 2 3 4 5 6 7 Replace parts carefully and always use Samsung parts Take care to note the exact location of parts and also cable routing before dismantling any part of the machine Ensure all parts and cables are replaced correctly Please carry out the following procedures before dismantling the product or replacing any parts Ensure that power is disconnected before servicing or replacing any electrical parts Disconnect interface cables and power cables Only use approved spare parts Ensure that part number product name any voltage current or temperature rating are correct When removing or re fitting any parts do not use excessive force especially when fitting screws into plastic Take care not to drop any small parts into the machine Handling of the OPC Drum The OPC Drum can be irreparably damaged if it exposed to light Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent room lighting Exposure for as little as 5 minutes can d
21. Error Code C7 1311 gt Error message Waste toner container is not installed Install it gt Symptom The waste toner container is not installed gt Troubleshooting method 1 Check if the waste toner container is installed properly 2 Remove and reinstall the waste toner container gt Error Code C9 1112 C9 1116 gt Error message Replace with new Tray pickup roller End of life Replace with new Tray retard roller gt Symptom The pick up roller or reverse roller is at the end of its life gt Troubleshooting method 1 Turn the machine off 2 Replace the pick up roller Assy and reverse roller Assy Copyright 1995 2013 SAMSUNG All rights reserved 4 47 4 Alignment and Troubleshooting gt Error Code MI1 1110 gt Error message Paper jam in tray 1 gt Symptom The jammed paper has occurred in the tray1 gt Troubleshooting method 1 Remove the jammed paper 2 Ifthe jammed paper occurs continually check the followings a Check if the pick up forward reverse roller are worn out or contaminated Clean the contaminated part or replace it b Check if the actuator is assembled correctly 3 Ifthe pick up clutch is defective replace it gt Error Code MI1 5112 gt Error message Paper is empty in tray 1 Load paper gt Symptom Paper is empty in Tray1 gt Troubleshooting method 1 Take off the cassette If there is no paper on the tray load the paper
22. LANs It defines Ethernet wiring and signaling for the physical layer and frame formats and protocols for the media access S control MAC data link layer of the OSI model Ethernet is mostly standardized as IEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Macintosh 1984 and is now deprecated by Apple in favor of TCP IP networking Foreign Device Interface FDI is a card installed inside the machine to allow a third party device FD such as a coin operated device or a card reader Those devices allow the pay for print service on your machine FT A File Transfer Protocol FTP is a commonly used protocol for exchanging files over any network that supports the TCP IP protocol such as the Internet or an intranet The part of a laser printer that fuses the toner onto the print media It consists of a heat roller and Fuser Unit a pressure roller After toner is transferred onto the paper the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently which is why paper is warm when it comes out of a laser printer Gat A connection between computer networks or between a computer network and a telephone line It is atewa e y very popular as it is a computer or a network that allows access to another computer or network Grayscale A shades of gray that re
23. The following information will guide you on how to set your machine for the best print quality Before you set the altitude value determine the altitude where you are 4 000 m 13 123 ft 1 High3 2 High2 H _ a 3 High1 0 4 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program 4 12 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting e For Windows and Macintosh users you set from Samsung Easy Printer Manager gt Switch to advanced mode gt Device Settings A NOTE e If your machine is connected to the network you can set the altitude via SyncThru Web Service e You can also set the altitude in System Setup option on the machine s display Menu gt System Setup gt Machine Setup gt Altitude Adjustment CLX 4195N 4195FN Setup gt Altitude Adjustment CLX 4195FW 3 Checking the firmware version This menu shows the product s firmware version Select the menu item e Press Setup gt Machine Setup gt Next gt Initial Setup gt Firmware Version on the touch screen CLX 4195FW 4 Auto Color Reg The machine virtually prints certain patterned image to calibrate the color printing position This feature enhances the colored image sharper and clearer which means the machine prints the colored image on the paper more like the one in the monitor A NOTE If you have moved the machine it is strong
24. 1 2 1 Toxic material This product contains toxic materials that could cause illness if ingested 1 Please keep imaging unit and toner cartridge away from children The toner powder contained in the imaging unit and toner cartridge may be harmful and if swallowed you should contact a doctor 1 2 2 Electric shock and fire safety precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire 1 Use only the correct voltage failure to do so could damage the product and potentially cause a fire or electric shock 2 Use only the power cable supplied with the product Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire 3 Do not overload the power socket this could lead to overheating of the cables inside the wall and could lead to a fire 4 Do not allow water or other liquids to spill into the product this can cause electric shock Do not allow paper clips pins or other foreign objects to fall into the product these could cause a short circuit leading to an electric shock or fire hazard 5 Never touch the plugs on either end of the power cable with wet hands this can cause electric shock When servicing the product remove the power plug from the wall socket 6 Use caution when inserting or removing the power cord When removing the power cord grip it firmly and pull The power cord must be inserted completely otherwise a poor
25. ATENINW 7PIN Harness OPE PANEL PBA PRT 2 Line LCD Nav NUM key P S key ADF JOINT IF PBA ADF 12PIN JC92 02426A Lsu 4C97 04082A WNPC JC92 02510A FAX SILAB 3C92 02552A USB HUB PBA JC92 02525A MAIN PBA aosoc rror Vad odAL SAWS TS JC96 06514A ta cs Lh Copyright 1995 2013 SAMSUNG All rights reserved 5 2 6 Reference Information 6 Reference Information This chapter contains the tools list list of abbreviations used in this manual and a guide to the location space required when installing the printer A definition of test pages and Wireless Network inf
26. Life 100 000 pages 100 000 pages 2 13 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 1 2 11 Option CLX 4195N 4195N CLX 4195FN O CLX 4195FW O a ML MEM370 emor A MB Model Name Option Cassette SCF Cassette SCF US e U eo Copyright 1995 2013 SAMSUNG All rights reserved 2 14 2 Product specification and description 2 1 3 Model Comparison Table Samsung CLX 4195FW Samsung CLX 6260FW HP CM1415 Mono Color Speed 18 18 ppm 24 24 ppm 12 8 ppm o o Processor 533 MHz MHz 533 MHz MHz 600 MHz MHz Memory Std Max 256 MB 512 MB 512 MB 1024 MB 160 MB 160 MB Print Language SPLC PCL5Ce PCL6C PS3 SPLC PCL5Ce PCL6C PS3 HP PCL 6 HP PCL 5c HP PDF V1 7 PDF V1 7 postscript3 Paper Input 250 sheets Cassette 250 sheets Cassette 150 sheets Cassette 520 sheets Optional Cassette Interface High Speed USB 2 0 High Speed USB 2 0 High Speed USB 2 0 10 100 1000 Base TX 10 100 1000 Base TX 10 100 Base TX Wireless LAN 802 11b g n Wireless LAN 802 11b g n Size mm 424 x 453 x 457 mm 16 69 x 469 x 453 x 490 mm 18 46 x 443 x 472 x 415mm 17 83 x 17 99 inches 17 83 x 19 29 inches Toner Cartridge 2 5K 1 8K e 2K 1 5K 2K 1 3K K CMY 6K 3 5K 2 15 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 System Overview This chapter describes
27. U3 3313 Original paper jam inside of scanner Page 4 56 U3 3314 Original paper jam inside of scanner Page 4 56 Copyright 1995 2013 SAMSUNG All rights reserved 4 37 4 Alignment and Troubleshooting gt Error Code A1 1210 D Error message Actuator Motor Failure A1 1210 Call for service if the problem persists gt Symptom The fuser motor does not operate The fuser motor is operating but is recognized as stop status gt Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the rear and right cover 3 Check if there are any obstacles or paper around the fuser unit 4 Check if the connection between main board and fuser motor are correct 5 If the connection is OK replace the fuser motor 6 If the problem persists replace the main board 4 38 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code A1 2112 A1 3612 gt Error message Actuator Motor Failure A1 2112 Call for service if the problem persists Actuator Motor Failure A1 3612 Call for service if the problem persists gt Symptom The OPC Deve motor does not operate The OPC Deve motor is operating but is recognized as stop status gt Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the right cover 3 Check if the connection be
28. V 34 28800 L1 0061 V 34 31200 L1 0062 V 34 33600 L1 e Report Supplies Info Supplies Information Report shows toner cartridge information such as toner remaining toner capacity toner product date etc Configuration Configuration report shows the status of the user selectable options You may print this list to confirm your changes after changing settings This page provides useful information for service Error Info Error Information Report shows error records Copyright 1995 2013 SAMSUNG All rights reserved 4 27 4 Alignment and Troubleshooting 4 1 8 2 Tech Mode CLX 4195FW a Entering Tech Mode To enter the service mode press 1 2 3 number keys simultaneously When the password dialog box appears enter 1934 and press the OK button b Tech Mode Menu Information General Machine Serial Number Prewonir Adis sain connote sets S ewo conta CS Faroo Ca sf e r EE ES avo core ESS EE nt Auto Toning History Crau SC S Sa CS EE Others Shading Test Shade and Print Report RE Print last shade report TETE Counter Reset Fuser Pickup Roller Retard Roller Torque Limiter Transfer Roller Scan Engine Footer Off ews 4 28 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting c Information e General This menu displays the machine s serial number assigned IP address Software Version This men
29. and white mode On Hook Dial When you press this button you can hear a dial tone Then enter a fax number It is similar to making a call using speaker phone 11 12 14 15 Back Sends you back to the upper menu level 16 Mem ss Enters Menu mode and scrolls through the available menus 17 18 19 20 21 Status LED Indicates the status of your machine Eco Turn into eco mode to reduce toner consumption and paper usage when pc printing and copying only Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine CLX 419xEN series only Toner Colors Show the status of each toner cartridge If the toner cartridge is low or needs to be replaced the Status LED turns red and the display shows the message However the arrow mark shows which color toner is of concern or may be installed with a new cartridge CLX 419xN series only Type B CLX 419xFW Jf Feet a f im y O LJ a LJ JOO 2 2 11 10 9 8 7 6 Power Wake up Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for more than three seconds 7 On Hook Dial When you press this button you can hear a dial tone Then enter a fax number It is similar to making a call using speaker phone 8 Hp Gives detailed information about this machine s menus or status 4 2 Copyright
30. connects wireless communication Access point devices together on wireless local area networks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It AppleTalk was included in the original Macintosh 1984 and is now deprecated by Apple in favor of TCP IP networking A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image Higher color depth gives a broader range of distinct colors As the number of bits D increases the number of possible colors becomes impractically large for a color map 1 bit color is commonly called as monochrome or black and white BMP A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem GDI and used commonly as a simple graphics file format on that platform Bootstrap Protocol A network protocol used by a network client to obtain its IP address automatically This is usually done in the bootstrap process of computers or operating systems running on them The BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advance
31. f Daum Google GV3 Team Site TAMS mySingle SPDM v R A ARENI GEO SyncThru Site Med m D Engish Web Service 2 Log in Admin Mode ID admin PW sec00000 a Syne Thru eb Service SyncThru Web Service 2 Copyright C 1995 Samsung Electronics Al rights reserved 3 Select Maintenance menu and click upgrade wizard SteM SyncThru Se TM Web Service A Information Settings Y Maintenance Firmware Upgrade Contact Information Link Version Information Firmware Main Firmware Version V3 00 00 10 Feb 08 2009 Network Firmware Version VO 05 00 SCX 3200 Copyright 1995 2013 SAMSUNG All rights reserved 4 21 4 Alignment and Troubleshooting 4 Select firmware file using browser button and press next button Firmware Upgrade Wizard x Select a file Firmware File File Browse Cancel 5 SyncThru will check verify firmware file and compare version and press next button Firmware Upgrade Wizard Verifying nn are Please wait Previous fexta Check Firmware Version New Firmware Versions Firmware New Version Current Version tan Frmware v3 00 sement nvoanzm m9 To process firmware upgrade cick Next button below Cancel 6 Machine starts upgrading SyncThru will return home page after upgrading is completed Firmware Upgrade Wizard Uploading a Uploading firmware Please wait 4 22
32. for small business or home users A WPA PSK shared key or password is configured in the wireless access point WAP and any wireless laptop or desktop devices WPA PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security Copyright 1995 2013 SAMSUNG All rights reserved 6 6 URL USB WEP WIA WPA 6 Reference Information The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic document developed by Microsoft It is an XML based specification based on a new print path and a vector based device independent document format 6 7 Copyright 1995 2013 SAMSUNG All rights reserved GSPN GLOBAL SERVICE PARTNER NETWORK E Asia W A5ia https gspn2 samsungcsportal com China Japan N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics 2013 Samsung Electronics Co Ltd Pepa er or ns All rights reserved ny unauthorized use of Manual can be punished under Printed in Korea applicable International and or domestic law Code No
33. identify and IP address fans communicate with each other on a network utilizing the Internet Protocol standard The Images Per Minute IPM is a way of measuring the speed of a printer An IPM rate indicates the number of single sided sheets a printer can complete within one minute The Internet Printing Protocol IPP defines a standard protocol for printing as well as managing print IPP jobs media size resolution and so forth IPP can be used locally or over the Internet to hundreds O P P cor HS of printers and also supports access control authentication and encryption making it a much more S capable and secure printing solution than older ones IPX SPX stands for Internet Packet Exchange Sequenced Packet Exchange It is a networking protocol used by the Novell NetWare operating systems IPX and SPX both provide connection IPX SPX services similar to TCP IP with the IPX protocol having similarities to IP and SPX having similarities to TCP IPX SPX was primarily designed for local area networks LANs and is a very efficient protocol for this purpose typically its performance exceeds that of TCP IP on a LAN The International Organization for Standardization ISO is an international standard setting body I composed of representatives from national standards bodies It produces world wide industrial and commercial standards The International Telecommunication Union is an international organization established t
34. is exited before the error code is initiated The engine mode is changed to recovery mode and the engine informs the main system of the engine mode And the engine checks the LSU error If the error doesn t happen the printing job Copyright 1995 2013 SAMSUNG All rights reserved 2 42 2 Product specification and description 2 2 7 Software Descriptions 2 2 7 1 Software system overview The software system of this model is constructed with e Host Software part that the application software operated in Window and Web Environment e Firmware parts that is a Embedded software controls printing job 2 2 7 2 Architecture Printer MFP maa HOST Software m Web based Application Stand alone Application Driver Application Emulation Host Software is made up of 1 Graphic User Interface offers the various editing functions to user in Host 2 Driver translates the received document to a Printing Command language which printer can understand and transfers data to spooler 3 Stand alone Application offers the various printing application such as Easy Printer Manager Printer Status in Window system 4 Web based Application offers the same functions as Stand alone Application in Web environment Firmware is made up of 1 Application Emulation that is a interpreter translates data received from Host to a printing language PCL PS GDI etc to be able to make the user
35. kernel using various network protocol 2 Kernel is that manages the flow control of emulation procedure receiving data from Host or Network card and printing with engine amp rendering job Copyright 1995 2013 SAMSUNG All rights reserved 2 44 2 Product specification and description 3 Emulation is that interprets the various output data from selected emulation 4 Engine is that prints rendered bit map data to paper with required size and type by Kernel And then for Job Spooling function for Multi User Multi Printing that is occurred in Network printing and various additional printing functions this Kernel use max 10 Queuing systems in a memory In Printing the two procedures are 1 Case of using USB Port After user start to print the wanted document to PCL string or compressed GDI bit map data the Driver translates the all graphic data of the client PC and send data to host spooler And then the spooler sends the data stream to the printer via USB port Kernel receives this data from Host and then select emulation fit to data and start selected one After emulation job end Kernel sends the output bit map data to Engine using Printer Video Controller by clock type for LSU Engine print the received data to required paper with the sequential developing process 2 Case of using Network Interface Card After user start to print the wanted document to PCL string or compressed GDI bit map data Driver translate
36. machine has stopped due to a major error A paper jam has occurred Wireless Blue Blinkin The machine is connecting to a wireless network 8 2 fon The machine is connected to a wireless network lor The machine is disconnected from a wireless network Power Wake Blue fon The machine is in power save mode up lor The machine is in ready mode or machine s power is off Eco i Eco mode is on Eco mode is off Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 The number of pages may be affected by operating environment percentage of image area printing interval graphics media and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing Some LEDs may not be available depending on model or country 4 4 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 1 3 JAM removal 4 1 3 1 Clearing original document jams NOTE This troubleshooting may not be available depending on model or optional goods Original paper jam in front of scanner 1 Open the document feeder cover 3 Close the document feeder cover 2 Gently remove the jammed paper from the document feeder Copyright 1995 2013 SAMSUNG All rights reserved 4 5 4 Alignment and Troubleshooting Original pa
37. rights reserved 2 36 2 Product specification and description 2 2 5 7 HVPS board The HVPS board generates high voltage channels which includes MHV DEV Blade SUP THV1 THV2 e Connection Ce we Ta revs o Pavers Oui Fal Crum Y M Information Part Code JC44 00217A PBA Name HVPS 2 37 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 5 8 ITB EEPROM PBA The ITB EEPROM PBA stored the ITB serial number and adjustment information like a S Gain ITB life It consists of the 4 pin connector EEPROM resistor cap and is connected to the main board It communicates with main board e Information Part Code JC92 02531A PBA Name PBA ITB EEPROM e Connection i Interface Connector to System Board JC39 01814A HARNESS ITB 2 2 5 9 HUB PBA The HUB PBA connects the USB block of the main board and 3 external interface modules It consists of 4 connector and Crystal Hub controller chip Information Part Code JC92 02525A PBA Name PBA HUB e Connection HUB PBA to Main PBA connector HUB PBA to WLAN connector HUB PBA to 4 3 inch GUI connector HUB PBA to USB Host connector Copyright 1995 2013 SAMSUNG All rights reserved 2 38 2 Product specification and description 2 2 5 10 Electrical Parts Location 1 Sensors ADF PLATEN FRAME Photo interrupter RADF Cover Open
38. sensor Cover Open detection Photo interrupter Paper empty sensor i E tt RADF Board Cover Open detection o i S2 S3 S4 i 5 S6 S7 i S8 i S9 i s Switch Rear Cover Cover Rear Open sensor 2 39 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 Motor Clutch Solenoid etc ADF a PLATEN FRAME P lt soko U Ci free ooo ON o Copyright 1995 2013 SAMSUNG All rights reserved 2 40 2 Product specification and description 2 2 6 Engine F W Control Algorithm 2 2 6 1 Feeding If feeding from a cassette the drive of the pickup roller is controlled by controlling the solenoid The on off of the solenoid is controlled by controlling the general output port or the external output port While paper moves occurrence of Jam is judged as below Ce oemp OOO Jam in Tray 1 After picking up paper cannot be entered because to paper is not fed After picking up paper entered but it cannot reach to the feed sensor in predetermined period of time due to slip etc After picking up if the feed sensor is not on re pick up After re picking up if the feed sensor is not on after certain time it is JAM 0 Even though the paper reaches to the feed sensor the feed sensor doesn t be ON Jam inside After the leading edge of the paper passes the feed sensor the trailing edge of the paper cannot pass machine the feed se
39. to take same output as originally one what composed in Host 2 Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine system 2 43 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 7 3 Data and Control Flow Firmware Web based Document Management System Network Administration Status Monitor Remote Control Panel Stand alone Printer Setting Utility 3 Network Administration Status Monitor The above Block Diagram is explained that Host Side is made up of 1 Driver that is Windows application software translate printed data to one of printer language and create spooler file 2 Web based Application that offer a various printer additional functions management of printing job printer administration Status monitor to monitoring the printer status by real time in Web independent environment on OS 3 Stand alone Application that is a similar Window software as same as above 2 4 Port Monitor that manages the network communication between spooler and Network Interface Card or various additional application and Network Interface Card this is at first make communication logical port manage the data transfer them from spooler to network port and offer the result of printing Firmware Side is made up of 1 Network Interface Card is that relay the communication between Host and
40. various machine settings such as machine setup paper layout emulation network and print information e Scan to PC Settings This menu includes settings to create or delete scan to PC profiles Scan Activation Determines whether or not scanning is enabled on the device Profile Displays the scanning profiles saved on the selected device Basic tab Contains settings related general scan and device settings Image tab Contains settings related to image altering e Fax to PC settings This menu includes settings related to the basic fax functionality of the selected device Disable If Disable is On incoming faxes will not be received on this device Enable Fax Receiving from Device Enables faxing on the device and allow more options to be set e Alert Settings This is menu includes settings related to error alerting Printer Alert Provides settings related to when alerts will be received Email Alert Provides options relating to receiving alerts via email History Alert Provides a history of device and toner related alerts e Job Accounting Provides querying of quota information of the specified job accounting user This quota information can be created and applied to devices by job accounting software such as SyncThru or CounThru admin software 4 16 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 1 6 2 Using Samsung Printer Status Windows only
41. 0 dpi Optical 600 x 600 dpi ADF Printing 600 x 600 dpi ADF Printing 600 x 600 dpi 600 x 600 dpi Scan 600 x 600 dpi Optical Scan 600 x 600 dpi Optical 600 x 600 dpi Platen 600 x 600 dpi Platen Printing 600 x 600 dpi Printing 600 x 600 dpi Scan 600 x 600 dpi Optical Scan 600 x 600 dpi Optical 600 x 600 dpi ADF Printing 600 x 600 dpi ADF Printing Original Type 600 x 600 dpi 600 x 600 dpi Text Photo i Mono Scan 600 x 600 dpi Optical Scan 600 x 600 dpi Optical 600 x 600 dpi Platen 600 x 600 dpi Platen Printing 600 x 600 dpi Printing 600 x 600 dpi Scan 600 x 600 dpi Optical Scan 600 x 600 dpi Optical 600 x 600 dpi ADF Printing 600 x 600 dpi ADF Printing 600 x 600 dpi 600 x 600 dpi Scan 600 x 600 dpi Optical Scan 600 x 600 dpi Optical 600 x 600 dpi Platen 600 x 600 dpi Platen Printing 1 200 x 1 200 dpi Printing 1 200 x 1 200 dpi Copyright 1995 2013 SAMSUNG All rights reserved 2 2 2 Product specification and description Original Type Color Text Photo CLX 4195N CLX 4195FN 4195FW Scan 600 x 600 dpi Optical 300 x 300 dpi ADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 400 dpi Platen Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 300 x 300 dpi ADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 400 dpi Platen Printing 600 x 600 dpi S
42. 100 Motor 0051 YMCK OPC Motor 0052 YMCK OPC Motor Rdy 0072 YMCK DEV Motor 0073 YMCK DEV Motor Rdy 0260 SMPS Fan 0340 Feed Mot 0360 ITB Tension Release Motor 101 Clutch 0010 Tray1 Pickup 0050 Registration 0171 Front cover open 0190 OutBin Full 0240 DR Nip Release 0250 Knock Up Plate 0251 Fuser Gap Enable Copyright 1995 2013 SAMSUNG All rights reserved 4 25 4 Alignment and Troubleshooting 0090 THV 0160 Erase Lamp 0110 LD Power4 111 Toner 0080 ID Sensor 0090 ID Sensor Chk Fax gt NVM Read Write This menu changes a configuration value for fax firmware 0200 Pause Dial Time 0420 DTMF Timing 0210 Dial Pul M B 0500 Dial Mode 0220 AutoDial P Time 0520 Error Rate 0300 Ring On Time 0530 Dial tone detect 0320 Ring Det Freq 0550 Busy sngl det 0400 DTMF H Freq Lv 0700 LineMon Setting 0410 DTMF L Freq Lv 0800 Modem Speed 4 26 Copyright 1995 2013 SAMSUNG All rights reserved 0310 Ring Off Time 0540 Loop cur det 4 Alignment and Troubleshooting 0810 Fax Trans Lv 0830 AutoDialTimeout Fax gt Test Routines This menu performs test routines for the fax 0044 V 29 9600 L1 0045 V 17 7200 L1 0046 V 17 9600 L1 0047 V 17 12000 L1 0048 V 17 14400 L1 0049 V 34 2400 L1 0050 V 34 4800 L1 0051 V 34 7200 L1 0052 V 34 9600 L1 0053 V 34 12000 L1 0054 V 34 14400 L1 0055 V 34 16800 L1 0056 V 34 19200 L1 0057 V 34 21600 L1 0058 V 34 24000 L1 0059 V 34 26400 L1 0060
43. 11 3 Disassembly and Reassembly 3 4 2 ADF Unit 1 Open the ADF Unit Unplug the connector after 2 Lift up and release the ADF Unit removing the harness cover 3 12 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 4 3 OPE Unit 1 Remove the ADF Unit Refer to 3 4 2 4 Unplug 1 connector Remove 6 screws And remove the OPE board 2 Turn the OPE Unit over 3 Unplug 2 connectors Remove the OPE unit Copyright 1995 2013 SAMSUNG All rights reserved 3 13 3 Disassembly and Reassembly 3 4 4 Platen Unit 1 Remove the right cover and ADF unit 4 Unplug the relevant connectors on the main board 2 Remove the hole cap on the platen unit in Lift the platen unit up 3 14 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 4 5 Middle Cover 1 Remove the right cover 2 Remove the ADF unit and OPE unit Refer to 3 4 2 3 3 Remove the Platen Unit Refer to 3 4 4 4 Remove the middle cover dummy R L after removing 4 screws 5 Remove 2 screws 6 7 Remove 2 screws from the front Remove 2 screws from the rear Lift the middle cover up after releasing the rear both hooks Copyright 1995 2013 SAMSUNG All rights reserved 3 15 3 Disassembly and Reassembly 3 4 6 Fax Board 1 Remove the middle cover dummy right Refer to 3 4 5 3
44. 2 2 Product specification and description 2 2 4 5 LSU Laser Scanner Unit It is the core part of the LBP Laser Beam Printer which switches from the video data received to the controller to the electrostatic latent image on the OPC drum by controlling laser beam exposing OPC drum and turning principle of polygon mirror The OPC drum is turned with the paper feeding speed The HSYNC signal is created when the laser beam from LSU reaches the end of the polygon mirror and the signal is sent to the controller The controller detects the HSYNC signal to adjust the vertical line of the image on paper In other words after the HSYNC signal is detected the image data is sent to the LSU to adjust the left margin on paper The one side of the polygon mirror is one line for scanning Polygon Mirror Polygon Motor LD Driver circit Motor Driver lt LD Laser Diode r Protector panel 2 23 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 4 6 Toner Cartridge By using the electronic photo process it creates a visual image In the toner cartridge the OPC unit and the developing unit are in a body The OPC unit has OPC drum and charging roller and the developing unit has toner supply roller developing roller and blade e Developing Method Non magnetic single component non contacting method e Toner Non magnetic single component pulverized type toner The li
45. 2 Ifthe problem persists check the following a Check if the paper empty sensor is contaminated or defective Replace it 4 48 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code M2 1110 M2 1116 gt Error message Paper jam inside of machine Paper jam or empty in tray gt Symptom The jammed paper has occurred inside machine gt Troubleshooting method 1 Remove the jammed paper 2 Ifthe problem persists check the following a Check if there is any obstacles or paper on the paper path Remove it b Check if the FRAME RETARD unit is assembled properly FRAME RETARD c Check if the pick up clutch regi clutch feed drive unit are working normally If there is a defective part replace it Copyright 1995 2013 SAMSUNG All rights reserved 4 49 4 Alignment and Troubleshooting gt Error Code M3 1110 Error message Paper jam in exit area Symptom The jammed paper has occurred in the exit area Troubleshooting method 1 Remove the jammed paper 2 Ifthe problem persists check the following a Check if there is any obstacles or paper on the paper path Remove it b Check if the fuser unit is assembled properly If the fuser unit is defective replace it c Check if the FRAME EXIT unit has any defective parts Replace the FRAME EXIT 4 50 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubles
46. 6 Envelope No 9 Custom 98 x 127mm 3 86 x 5 00 216 x 356mm 8 5 x 14 Plain Paper Thin Paper Thick Paper Cardstock Thicker Paper Hole Punched Transparency Pre Printed LetterHead Recycled Archive Bond Label Envelope Cotton Colored Glossy Supported Weight 60 220gsm Thin Paper 60 69g m Plain Paper 70 89g m Thick Paper 90 120g m Cardstock 121 163g m Thicker Paper 164 220g m Thick paper 90 104g m Bond Paper 105 120g m H W Install Detect No Paper Empty Yes Paper Type Detect No e Paper Size Detect No N A 250 sheets 80g m Envelope 20 sheets A4 Letter Legal Oficio Folio JIS B5 ISO BS Executive A5 Statement A6 Postcard Envelope Monarch Envelope No 10 Envelope DL Envelope C5 Envelope C6 Envelope No 9 Custom 98 x 127mm 3 86 x 5 00 216 x 356mm 8 5 x 14 Plain Paper Thin Paper Thick Paper Cardstock Thicker Paper Hole Punched Transparency Pre Printed LetterHead Recycled Archive Bond Label Envelope Cotton Colored Glossy Supported Weight 60 220gsm Thin Paper 60 69g m Plain Paper 70 89g m Thick Paper 90 120g m Cardstock 121 163g m Thicker Paper 164 220g m Thick paper 90 104g m Bond Paper 105 120g m H W Install Detect No Paper Empty Yes Paper Type Detect No e Paper Size Detect No 100 sheets 80g m Output Full sensing Paper full Sensor Paper full Sensor 2 11 Copyright 1995 2013 SAMSUNG
47. DE SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A RAIL CSTR 6003 000269 FRAME PICK UP SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A BRACKET p 6003 000301 ME MAIN SCREW TAPTYPE BH S M4 L6 ZPC WHT SWRCH18A 6003 000196 ME FAN SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A FRA FRA EN 6003 000196 DRIVE MAIN SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 6003 000269 DRIVE MAIN SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 6003 000301 DRIVE MAIN SCREW TAPTYPE BH S M4 L6 ZPC WHT SWRCHI8A SCREW SPECIAL PH M3 L4 4 3 NI PLT SWRCHI8A MACH 2 BODY SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A SCREW TAPTYPE BH B M3 L8 ZPC BLK SWRCHI8A SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCHI8A SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCHI8A SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCHI8A SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCHI8A 6003 000196 COVER PLATEN SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A LOWER 6002 000440 PLATEN SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A 6002 000440 PLATEN UPPER SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A 6002 000440 PLATEN FRAME SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A Copyright 1995 2013 SAMSUNG All rights reserved 3 3 3 Disassembly and Reassembly
48. E board is bad Reconnect or replace the harness HVPS SMPS output is abnormal Replace the HVPS SMPS board 3 Calibrating the touch screen Touch screen model only e Description Touch screen does not operate properly The linearity value for touch panel has changed due to using Turn off the machine a machine long hours or surroundings While pressing the number 0 on numeric keys turn the machine on Wait until calibration screen appears Press centre of mark following order 1 9 Use your finger Perform 2 times 4 If there is no problem Complete will appear on LCD and reboot the machine When making a mistake start again from the step 1 Copyright 1995 2013 SAMSUNG All rights reserved 4 61 5 System Diagram 5 System Diagram 5 1 Block Diagram SCANNER 5 1 Copyright 1995 2013 SAMSUNG All rights reserved 5 System Diagram 5 2 Connection Diagram CLX 4195 CLP 415 Series CONNECTION DIAGRAM OPE PANEL PBA GUI 4 3 inch NUM key PIS ke OPE PANEL PBA MFP 4 Line LCD CLX 4175NIFNIFW 14PIN Ha Nav NUM key P S key GLP
49. Error Code A2 1210 A2 2110 gt Error message Actuator Fan Failure A2 1210 Call for service if the problem persists Actuator Fan Failure A2 2110 Call for service if the problem persists gt Symptom The SMPS fan or Fuser fan does no operate normally gt Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the right cover 3 Check if the connection between main board and the related fan is correct 4 If the connection is OK replace the defective fan gt Error Code A3 3211 A3 3212 gt Error message Actuator Sensor Failure A3 3211 Call for service if the problem persists Actuator Sensor Failure A3 3212 Call for service if the problem persists gt Symptom The inner temperature sensor is defective gt Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Enter the tech mode Check the temperature sensor output 3 If the sensor is defective replace it 4 If the temperature sensor is OK replace the main board Copyright 1995 2013 SAMSUNG All rights reserved 4 41 4 Alignment and Troubleshooting gt Error Code A3 3311 A3 3312 gt Error message Actuator Sensor Failure A3 3311 Call for service if the problem persists Actuator Sensor Failure A3 3312 Call for service if the problem persists gt Symptom The outer temperature sensor is defective
50. G All rights reserved 4 Alignment and Troubleshooting 4 2 3 Image quality problems 1 Vertical Black Line and Band e Description Straight thin black vertical line occurs in the printed image Check if the surface of the charge roller is scratched or Replace the toner cartridge and test again contaminated Check if there are grooves on the circumference of the Replace the toner cartridge and test again OPC drum Check if the cleaning blade is damaged Replace the toner cartridge and test again Check if paper transfer belt is damaged or contaminated Replace the ITB unit and test again 2 Vertical White Line e Description White vertical voids in the image gi i Gi eh A eu D ae lt lt Check if the LSU window or internal lenses of LSU is Clean the LSU window with recommended cleaner IPA contaminated Clean the window with a clean cotton swab If dirt is inside the LSU replace the LSU Check if there are scratches on the circumference of the Replace the toner cartridge and test again OPC drum Check if there are scratches on the circumference of the Replace the toner cartridge and test again developing roller Check if paper transfer belt is damaged or contaminated Replace the ITB unit and test again the ITB unit and test again Copyright 1995 2013 SAMSUNG All rights reserved 4 57 4 Alignment and Troubleshooting 3 Contamination on back of
51. Linel V 17 12000 bps Linel V 17 14400 bps Linel V 34 2400 bps Linel V 34 4800 bps Linel V 34 7200 bps Linel 020 016 Sngl Tone 2100Hz Ln1 020 020 DTMF Linel 020 021 DTMF Linel 020 022 DTMF 0 Linel 020 023 DTMF 1 Linel 020 024 DTMF 2 Linel 020 025 DTMF 3 Linel 020 026 DTMF 4 Linel 020 027 DTMF 5 Linel 020 028 DTMF 6 Linel 020 029 DTMF 7 Linel 020 052 020 053 020 054 020 055 020 056 020 057 020 058 020 059 020 060 020 061 020 062 V 34 9600 bps Linel V 34 12000 bps Linel V 34 14400 bps Linel V 34 16800 bps Linel V 34 19200 bps Linel V 34 21600 bps Linel V 34 24000 bps Linel V 34 26400 bps Linel V 34 28800 bps Linel V 34 31200 bps Linel V 34 33600 bps Linel 020 030 DTMF 8 Linel 020 031 DTMF 9 Linel 020 040 V 21 300 bps Linel 020 041 V 27ter 2400 bps Linel 020 042 V 27ter 4800 bps Linel 020 043 V 29 7200 bps Linel Copyright 1995 2013 SAMSUNG All rights reserved 4 31 4 Alignment and Troubleshooting e Report Shading Test This function is to check quality of scanned images especially defect in optical devices including lens mirror lamp and etc are suspected Memory Clear The function resets the system to factory default settings This function is used to reset the system to the initial value when the product is functioning abnormally All the values are returned to the default values and all the information which was set by the user will be erased Toner Low Level
52. Remove the fax board after removing 2 screws 2 Remove the fax board cover after removing 2 screws 3 16 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 4 7 HVPS board 1 Remove the left cover Refer to 3 4 1 2 Remove 9 screws Unplug the connector And release the HVPS board 3 4 8 Outer Temperature Sensor 1 Remove the left cover Refer to 3 4 1 2 Remove 1 screw Unplug the connector And remove the sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 17 3 Disassembly and Reassembly 3 4 9 Waste toner container sensor 1 Remove the left cover Refer to 3 4 1 2 Release the sensor holder after removing 1 screw 3 4 10 LSU 1 Remove the middle cover Refer to 3 4 5 3 Unplug the flat cable Remove the LSU 2 Remove 4 screws 3 18 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 4 11 Main Board 1 Remove the right cover Refer to 3 4 1 2 Unplug all connector Remove 4 screws And remove the main board 3 4 12 SMPS board 1 Remove the right cover Refer to 3 4 1 3 2 Remove the SMPS board cover after removing 3 screws Unplug all connectors on SMPS board Remove 3 screws And remove the SMPS board Copyright 1995 2013 SAMSUNG All rights reserved 3 19 3 Disassembly and Reassembly 3 4 13 Feed Drive Unit 1 Remove
53. SPLC PCL5Ce PCL6C PS3 PDF V1 7 Memory e 256MB Standard 512MB Max SAMSUNG Interface High Speed USB 2 0 10 100 1000 BaseTX network connector 802 11b g n wireless LAN CLX 4195FW only LCD e CLX 4195N FN 4 Lines LCD e CLX 4195FW 4 3 inch Touch LCD 6 Toner cartridge Initial 1K KV 0 7K CMY e Sales 2 5K K 1 8K CMY 2 1 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 1 2 Specifications NOTE Product Specifications are subject to change without notice 2 1 2 1 General Print Engine tem CLX 4198N CLX 4195FN 4195FW Simplex C M Up to 18 18 ppm in A4 19 19 ppm in Up to 18 18 ppm in A4 19 19 ppm in Engine Speed Letter Letter ae S SSCS 5 From Ready C M As fast as 16 16 sec As fast as 16 16 sec FPOT From Sleep C M As fast as 32 32 sec As fast as 32 32 sec 600 x 600 dpi 600 x 600 dpi Resolution Up to 9 600 x 600 effective output Up to 9 600 x 600 effective output 2 1 2 2 Copy Item CEX 498N OSE CLX 4195FN 4195FW e SDMC up to 18 cpm in A4 19 SDMC up to 18 cpm in A4 19 cpm in Letter cpm in Letter Simplex Copy Speed e MDSC up to 18 cpm in A4 19 MDSC up to 18 cpm in A4 19 aeeoo in Letter cpm in Letter Duplex nva MA Less than 16 seconds Platen e Less than 16 seconds Platen FCOT From Ready Less than 19 seconds ADF e Less than 19 seconds ADF e Scan 600 x 600 dpi Optical e Scan 600 x 60
54. Some features and optional goods may not be available depending on model or country Some buttons may not work depending on the mode copy fax or scan Type A CLX 419xN CLX 419xFN 1 2 3 4 5 1 Darkness Adjusts the brightness level to make a copy for easier reading when the original contains faint markings and dark images ID Copy Allows you to copy both sides of an ID card like a driver s license on a single side of paper Scan to Sends scanned data Display Screen Shows the current status and prompts during an operation Fax Switches to Fax mode Copy Switches to Copy mode Arrows Scroll through the options available in the selected menu and increase or decrease values OK Confirms the selection on the screen Numeric Keypad Dials a number or enters alphanumeric characters Address Book Allows you to store frequently used fax numbers or search for stored fax numbers 10 Redial Pause Redials the recently sent fax number or received caller ID in ready mode or inserts a pause into a fax number in edit mode Copyright 1995 2013 SAMSUNG All rights reserved 4 1 4 Alignment and Troubleshooting Power Wake up Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for more than three seconds 13 Begins a printing job in color mode Begins a printing job in black
55. The function is to set up the time to inform toner low status This function can provide user convenience for replacing the toner cartridge Counter Reset This function resets the count value you select Engine Footer This function is for monitoring of the engine status If you perform this function at printing the setting value for engine is shown on the bottom of the printed page 4 32 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 2 Troubleshooting 4 2 1 Procedure of checking the symptoms Before attempting to repair the printer first obtain a detailed description of the problem from the customer No Power Power Module error Main PBA Red LED on See the troubleshooting Error message for error code is displayed Refer to Solution of Image Problem Copyright 1995 2013 SAMSUNG All rights reserved 4 33 4 Alignment and Troubleshooting 4 2 1 1 Basic Check List 1 Check the Power e Check that the power switch is turned on Check that the power cable is plugged into the outlet and the printer e Check the voltage of the power outlet 2 Check the LED of Panel Is there OPE LED ON gt If not check power cable switch SMPS or Main board e Is the abnormal Lamp Check the Main board and cable harness 3 Check the Paper Path e Is there a Paper Jam Remove any paper fragments caught in the paper path Paper Ja
56. ack toner cartridge gt Symptom The toner cartridge is at the end of its life gt Troubleshooting method 1 Print the supply information report Check the life remaining of the toner cartridge 2 If its life is at the end turn the machine off and replace the toner cartridge with new one Copyright 1995 2013 SAMSUNG All rights reserved 4 43 4 Alignment and Troubleshooting gt Error Code C2 2320 C2 2410 C2 3320 C2 3410 C2 4320 C2 4410 C2 5320 C2 5410 gt Error message Yellow Toner Failure C2 2320 Install yellow toner cartridge again Install yellow toner cartridge Magenta Toner Failure C2 3320 Install magenta toner cartridge again Install magenta toner cartridge Cyan Toner Failure C2 4320 Install cyan toner cartridge again Install cyan toner cartridge Black Toner Failure C2 5320 Install black toner cartridge again Install black toner cartridge gt Symptom The toner cartridge is not installed or the CRUM has some problem gt Troubleshooting method 1 Check if the toner cartridge is installed properly Turn the machine off then on 2 Ifthe error message is not disappear remove the toner cartridge Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge And reinstall the toner cartridge 3 Ifthe problem persists check that the CRUM contact area is contaminated Clean it 4 If the problem persists replace the toner cartridge with new o
57. amage the surface of the photoconductive properties and will result in print quality degradation Take extra care when servicing the product Remove the OPC Drum and store it in a black bag or other lightproof container Take care when working with the Covers especially the top cover open as light is admitted to the OPC area and can damage the OPC Drum Take care not to scratch the green surface of OPC Drum Unit If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised Copyright 1995 2013 SAMSUNG All rights reserved 1 3 1 Precautions 1 2 5 Disregarding this warning may cause bodily injury 1 Be careful with the high temperature part The fuser unit works at a high temperature Use caution when working on the printer Wait for the fuser unit to cool down before disassembly 2 Do not put fingers or hair into the rotating parts When operating a printer do not put hand or hair into the rotating parts Paper feeding entrance motor fan etc If do you can get harm 3 When you move the printer use safe lifting and handling techniques This printer is heavy Use the lifting handles located on each side of the machine Back injury could be caused if you do not lift carefully 4 Ensure the printer is installed safely Ensure the printer is installed on a level surface capable of supporting its weight Failure to do so could cause the printer to tip or fall possibly cau
58. ation and description Windows Windows e Microsoft Windows e Microsoft Windows XP 32 64bits 2003 XP 32 64bits 2003 Server 32 64bits Server 32 64bits Vista 32 64bits 2008 Vista 32 64bits 2008 Server 32 64bit 7 2008 Server 32 64bit 7 2008 Server R2 7 2008R2 Server R2 7 2008R2 Mac Mac e Mac OS 10 4 10 7 e Mac OS 10 4 10 7 Linux Linux RedHat 8 9 32bit Enterprise RedHat 8 9 32bit Enterprise Linux WS 4 5 32 64bit Linux WS 4 5 32 64bit Fedora Core 1 7 32 64bit Fedora Core 7 32 64bit Supporting OS SuSE 8 2 10 2 Enterprise SuSE 8 2 10 2 Enterprise Desktop 9 10 32 64bit Desktop 9 10 32 64bit Madrake 9 2 10 1 32 64bit Madrake 9 2 10 1 32 64bit Mandriva 2005 2007 Mandriva 2005 2007 Ubuntu 6 06 7 04 Ubuntu 6 06 7 04 Debian 3 1 4 0 Debian 3 1 4 0 Novell Novell e Netware 5 x 6 x TCP IP Only Netware 5 x 6 x TCP IP Only Others Others e Unix Sun Solaris e Unix Sun Solaris 8 9 10 SPARC 86 IBM AIx 8 9 10 SPARC 86 IBM AIx 5 x 6 1 IBM Linux System 5 x 6 1 IBM Linux System P HP U 111 PA RISC IA 64 P HP U 111 PA RISC IA 64 11 11 11 20 11 22 11 23 11 31 11 11 11 20 11 22 11 23 11 31 Creator Direct Printing YES Utility Manager Set IP SWAS 5 0 amp SWS 2 0 Set IP SWAS 5 0 amp SWS 2 0 Network CounThru 2 5 SWAS Plug In CounThru 2 5 SWAS Plug In Management Job Accounting Driver Management Job Accounting Drive
59. bleshooting method 1 Change the machine s IP address 2 Check the setting up for 802 1x confirmation server gt Error Code U1 2132 U1 2315 U1 2320 U1 2330 U1 2334 U1 2340 U1 234H gt Error message Fuser Unit Failure U1 2132 Turn off then on Fuser Unit Failure U1 2315 Turn off then on Fuser Unit Failure U1 2320 Turn off then on Fuser Unit Failure U1 2330 Turn off then on Fuser Unit Failure U1 2334 Turn off then on Fuser Unit Failure U1 2340 Turn off then on Fuser Unit Failure U1 234H Turn off then on gt Symptom The temperature control of fuser unit is abnormal gt Troubleshooting method 1 Check if the input voltage is normal 2 Turn the machine off Remove and reinstall the fuser unit Be careful when connecting the AC connector and Thermistor connector 3 Turn the machine on Is the error message is disappeared 4 Check the followings If the fuser unit has any problem replace it a Check if the fuser connector is connected properly b Check if the halogen lamp voltage is normal c Check if the thermistor is contaminated or twisted 5 Ifthe problem persists replace the main board or SMPS board 4 54 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code U2 6122 U2 6142 gt Error message LSU Failure U2 6122 Please turn off then on LSU Failure U2 6142 Please turn off then on gt Symptom LSU Motor does not w
60. board SMPS HVPS board OPE board PC interface ADF Transfer Roller Registration Regi Roller Pick Up Roller E Retard Roller 11 1 2 3 4 5 i 6 J E Become 1 2 19 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 4 1 Feeding Section It is consists of a basic cassette pick up forward retard roller and parts related to paper transferring 1 Cassette Tray1 This model has a cassette type tray that includes the MP tray It has a paper existence sensing function paper arranging function The MP multi purpose tray can hold special sizes and types of print material such as postcards note cards and envelopes It is useful for single page printing on letterhead or colored paper 2 Pick up Forward Reverse roller They have functions such as a paper pickup function driving control function paper feeding function and removing electronic static function Pick up roller is driven by clutch Copyright 1995 2013 SAMSUNG All rights reserved 2 20 2 Product specification and description 2 2 4 2 Transfer Roller The transfer roller unit is assembled to the rear cover The transfer roller delivers the toner of the OPC drum to the paper m_n Transfer roller 2 2 4 3 Drive Unit This machine has the Main Drive Unit and Feed Drive Unit The Main Drive Unit has 2 BLDC mot
61. can 600 x 600 dpi Optical 300 x 300 dpi ADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 600 dpi Platen Printing 1 200 x 1 200 dpi Scan 600 x 600 dpi Optical 300 x 300 dpi ADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 400 dpi Platen Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 300 x 300 dpi ADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 400 dpi Platen Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 300 x 300 dpi ADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 600 dpi Platen Printing 1 200 x 1 200 dpi Original Type Factory Default Text Photo Text Photo Max Original Size Basic Copy Multi Copy Manual Paper Selection Duplex Copy Reduce amp Enlarge Legal 8 5 x 14 Legal 8 5 x 14 Automatic P ve A Yes Patially Yes Patially Selection Darkness Control 11 levels 11 levels Zoom Range 25 to 400 in Platen 25 to 100 in ADF Preset Original 100 Auto Fit A4 A5 71 LGL LTR 78 LGL A4 83 A4 LTR 94 EN AE LTR 104 AS A4 141 25 50 150 200 400 Custom 25 400 Zoom Range 25 to 400 in Platen 25 to 100 in ADF Preset Original 100 Auto Fit A4 A5 71 LGL LTR 78 LGL A4 83 A4 LTR 94 EN AE LTR 104 AS A4 141 25 50 150 200 400 C
62. contact could cause overheating leading to a fire 7 Take care of the power cable Do not allow it to become twisted bent sharply around corners or power cable may be damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire Exposed cables could cause an electric shock Replace the damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can attack the coating on the power cable weakening the cover or exposing cables causing fire and shock risks 8 Ensure that the power sockets and plugs are not cracked or broken in any way Any such defects should be repaired immediately Take care not to cut or damage the power cable or plugs when moving the machine 9 Use caution during thunder or lightning storms Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions 10 Avoid damp or dusty areas install the product in a clean well ventilated location Do not position the machine near a humidifier or in front of an air conditioner Moisture and dust built up inside the machine can lead to overheating and cause a fire or cause parts to rust 11 Do not position the product in direct sunlight This will cause the temperature inside the product to rise possibly leading to the product fail
63. d operating system Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mechanism is CC i also used to hold the CCD module to prevent any damage when you move the machine Collation Collation is a process of printing a multiple copy job in sets When collation is selected the device prints an entire set before printing additional copies A control panel is a flat typically vertical area where control or monitoring instruments are displayed Control Panel They are typically found in front of the machine D It is the printing term used for a toner usage measurement on printing For example 5 coverage Cas means that an A4 sided paper has about 5 image or text on it So if the paper or original has de complicated images or lots of text on it the coverage will be higher and at the same time a toner usage will be as much as the coverage Comma Separated Values CSV A type of file format CSV is used to exchange data between CSV disparate applications The file format as it is used in Microsoft Excel has become a de facto standard throughout the industry even among non Microsoft platforms DADF A Duplex Automatic Document Feeder DADF is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper The value or setting that is in effect when taking a printer out of its box state reset or initialized A Dynamic Host Conf
64. e Memory SPLC PCL5Ce PCL6C PS3 PDF Printer Languages V1 7 WINDOW Driver PCL 95 Scalable Fonts include OCR A OCR B bitmap PS 136 Scalable Fonts XP 32 64bit 2003 Server 32 64bit Vista 32 64bit 2008 Server 32 64bit 7 32 64bit 2008 Server R2 RedHat Enterprise Linux WS 4 5 32 64 bit Fedora 5 6 7 8 9 10 11 12 13 32 64 bit SuSE Linux 10 1 32 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit Debian 4 0 5 0 32 64 bit Sun Solaris 9 10 x86 SPARC HP UX 11 0 111 v1 111 v2 1li v3 PA RISC Itanium WINDOW Linux Supporting OS Mac OS X 10 4 10 7 Mac OS X 10 4 10 7 UNIX IBM AI 5 1 5 2 5 3 5 4 IBM AI 5 1 5 2 5 3 54 SPLC PCL5Ce PCL6C PS3 PDF V1 7 PCL 95 Scalable Fonts include OCR A OCR B 1 bitmap PS 136 Scalable Fonts XP 32 64bit 2003 Server 32 64bit Vista 32 64bit 2008 Server 32 64bit 7 32 64bit 2008 Server R2 Linux RedHat Enterprise Linux WS 4 5 32 64 bit Fedora 5 6 7 8 9 10 11 12 13 32 64 bit SuSE Linux 10 1 32 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 32 64 bit SuSE Linux Ente
65. e nent be ge 3 4 8 Outer Temp rature Sensor ri cee eed ent aan retire tie Copyright 1995 2013 SAMSUNG All rights reserved Contents TAO Waste Loner Container SENSO rt detente rl Toads te edit 3 18 ATOS ESU eii E E E cha EREE E ne sde E E O ee 3 18 IAI Main BOAT ee ees e Mie E E E E tuner tenus es 3 19 3412x SMPS boardin sine E E T E E T AA ne dt AA TATRA 3 19 3 413 Feed Drive Unit nerd deve ain Adie aie Ce ee i aera ier Aiea ae 3 20 3 4 14 FRAMESRETARD 562 entente Mine mette tante tn AR A nr sete 3 21 34 15 Main Drive Unit mess edi Sone wag aio nib rate dan etes den nee 3 22 4 Alignment and Troubleshooting ss 4 1 4 1 Alignment and Adjustments ss 00 05 Acie ceo tee tes a beads bahia hohe tn e ds 4 1 AFl Control panel asniher entendent os og Se inner needed EA 4 1 4 1 2 Understanding the status LED 4 4 413 JAM TOMOVA ssc cds fees leben ence pelesngs loodi eds leer EEEE ETE otayw dl AEE E 4 5 4 1 3 1 Clearing original document jams ssessessrssereeesrssererssrrsererssersresrsserreesrssereeo 4 5 4 1 3 2 Clearing paper e a a E E E 4 8 414 Usetul menu it m for Soe snno o A A a ES a a ee ae S 4 12 4 1 5 Periodic Defective Image enine e a ead a a E A ond A a Ea AAN TEA 4 14 4 1 6 Useful management tools 4 15 4 1 6 1 Using Samsung Easy Printer Manager Windows and Macintosh only 4 15 4 1 6 2 Using Samsung Printer Status Windows only
66. e networks LDAP MAC address Multi Function Peripheral MFP is an office machine that includes the following functionality in one physical body so as to have a printer a copier a fax a scanner and etc Modified Huffman MH is a compression method for decreasing the amount of data that needs to be MH transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist mostly of white space this minimizes the transmission time of most faxes Modified Modified READ MMR is a compression method recommended by ITU T T 6 Copyright 1995 2013 SAMSUNG All rights reserved 6 4 6 Reference Information Modem A device that modulates a carrier signal to encode digital information and also demodulates such a carrier signal to decode transmitted information Modified Read MR is a compression method recommended by ITUT T 4 MR encodes the first MR scanned line using MH The next line is compared to the first the differences determined and then the differences are encoded and transmitted A network operating system developed by Novell Inc It initially used cooperative multitasking to NetWare run various services on a PC and the network protocols were based on the archetypal Xerox XNS stack Today NetWare supports TCP IP as well as IPX SPX Organic Photo Conductor OPC is a mechanism that make
67. e trente redemarre d tenus 6 2 iii Copyright 1995 2013 SAMSUNG All rights reserved 1 Precautions 1 Precautions In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before servicing the product and follow them closely 1 1 Safety warning 1 Only to be serviced by a factory trained service technician High voltages and lasers inside this product are dangerous This product should only be serviced by a factory trained service technician 2 Use only Samsung replacement parts There are no user serviceable parts inside the product Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards 3 Laser Safety Statement The printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition e Wavelength 788 nm 13 12 e Beam divergence Paraller 8 degrees 2 4 Perpendicular 31 degrees 6 4 e Maximum power of energy output 12 mW
68. eloped by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format PostScript PS PostScript PS is a page description language and programming language used primarily in the Fo electronic and desktop publishing areas that is run in an interpreter to generate an image A program used to send commands and transfer data from the computer to the printer Print Media The media like paper envelopes labels and transparencies which can be used in a printer a scanner a fax or a copier PPM Pages Per Minute PPM is a method of measurement for determining how fast a printer works meaning the number of pages a printer can produce in one minute PRN file An interface for a device driver this allows software to interact with the device driver using standard input output system calls which simplifies many tasks Bones A convention or standard that controls or enables the connection communication and data transfer rotoco j between two computing endpoints The Public Switched Telephone Network PSTN is the network of the world s public circuit switched PSTN 3 telephone networks which on industrial premises is usually routed through the switchboard Remote Authentication Dial In User Service RADIUS is a protocol for remote user authentication RADIUS and accounting RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA au
69. er and will seriously degrade print quality There are no serviceable parts inside e Regularly check the condition of the power cord plug and socket Bad contacts could lead to overheating and firfe Damaged cables could lead to electric shock or unit malfunction 3 1 2 Precautions when handling PBA Static electricity can damage a PBA always used approved anti static precautions when handling or storing a PBA e Precautions when moving and storing PBA 1 Please keep PBA in a conductive case anti static bag or wrapped in aluminum foil 2 Do not store a PBA where it is exposed to direct sunlight e Precautions when replacing PBA 1 Disconnect power connectors first before disconnecting other cables 2 Do not touch any soldered connections connector terminals or other electronic parts when handling insulated parts e Precautions when checking PBA 1 Before touching a PBA please touch other grounded areas of the chassis to discharge any static electrical charge on the body 2 Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an electric shock Take extra care when handling PBAs with moving parts fitted such as sensors motors or lamps as they may get hot 3 Take care when fitting or removing screws Look out for hidden screws Always ensure that the correct screw is used and always ensure that when toothed washers are removed they are refitted in their original positions
70. etails of each transmission such as job status TCR transmission result and number of pages sent This report can be set to print after each job or only after failed transmissions Tagged Image File Format TIFF is a variable resolution bitmapped image format TIFF describes TIFF image data that typically come from scanners TIFF images make use of tags keywords defining the characteristics of the image that is included in the file This flexible and platform independent format can be used for pictures that have been made by various image processing applications A kind of bottle or container used in a machine like a printer which contains toner Toner is a powder used in laser printers and photocopiers which forms the text and images on the printed paper Toner can be fused by a combination of heat pressure from the fuser causing it to bind to the fibers in the paper An industry standard for scanners and software By using a TWAINcompliant scanner with a TWAIN TWAIN compliant program a scan can be initiated from within the program Itis an image capture API for Microsoft Windows and Apple Macintosh operating systems Uniform Naming Convention UNC is a standard way to access network shares in Window NT and UNC Path other Microsoft products The format of a UNC path is lt servername gt lt sharename gt lt Additional directory gt Uniform Resource Locator URL is the global address of documents and resources on the Internet The f
71. expired Replace the toner cartridge The pressure force in the left and right springs of the ITB Replace the ITB Unit unit is not even Copyright 1995 2013 SAMSUNG All rights reserved 4 59 4 Alignment and Troubleshooting 7 Horizontal Bands e Description Dark or white horizontal stripes appear in the page These may occur at regular intervals down the page The developing roller OPC drum or other rollers in the Replace the toner cartridge toner cartridge may be contaminated or deformed Bad contacts of HV terminals of the toner cartridge with Clean all HV terminals in the cartridge and on the set high voltage terminals from printer set frame Ensure all toner or paper dust particles are removed 8 Poor Fusing e Description Toner is not properly fixed on paper The media doesn t meet specification Use the proper media in specifications 4 60 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 2 4 Other errors 1 Multi feeding e Description Multiple sheet of paper are fed at once Pick clutch or Regi clutch does not work properly Replace the defective clutch if necessary Pick up Forward Retard roller is worn out or contaminated Clean or replace the defective roller 2 No Power e Description When system power is turned on LED and LCD on the operator panel do not come on The connection between main board and OP
72. f controlling range while controlling the fusing the error stated in the below table occurs 2 41 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description Open Heat Error When the engine operates the warm up process if the temperature of the fixing unit is not higher than a specified temperature the engine defines Open Heat Error When this error is detected the engine stops all functions and keeps the error state Also the engine informs the error status of the main system so it can take appropriate action and then the error message is displayed at LCD window or LED informing the error status of the user Low Heat Error When the engine is at stand by printing or warm up mode if the temperature of the fixing unit is lower than the specified temperature at each state and the lower temperature state is maintained during the specified time the engine defines Low Heat Error When this error is detected the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system so it can take appropriate action and then the error message is displayed at LCD window or LED informing the error status of the user Over Heat Error For overall engine state if the temperature of the fixing unit is higher than the specified temperature and the temperature state is detected for a specific duration then the engine defines Over Heat Error When this erro
73. fe span of toner ISO 19798 pattern A4 standard Initial toner 1K K 0 7K CMY Sales toner 2 5K K 1 8K CMY e OPC Cleaning Collect the toner by using cleaning blade e Handling of wasted toner Collect the wasted toner in the cleaning frame by using cleaning blade e Classifying device for toner cartridge ID is classified by CRUM Developing roller Supply roller Copyright 1995 2013 SAMSUNG All rights reserved 2 24 2 Product specification and description 2 2 5 Hardware configuration The CLX 419x series Electrical Circuit System consists of the following e Main board System board OPE board SMPS board HVPS board e HUB board e Fax board Diagram of the CLX 419x series Electrical Circuit Scan Block FUSER UNIT C Thermistor MAIN BOARD CLX 626x Series CLX 419x Series CLP 68x Series m 3 a 3 ao wad O 2 s 2i BLDC YM CLP 41x Series BLDC CK LSU 512MB DDR3 an FUSER STEP DIMM Chorus3 128MB NAND RE HVPS EP THY C O BINFULL R EGI WASTED ET MPEMPTY FUSER RELEASE HUMIDITY ERASER LAMP CLX 419x series has a system board of integrated engine controller and video controller The engine controller controls all modules required to print that is LSU HVPS SMPS Fuser Motor etc It communicates with the video control block inside CPU for printing And it has the interface for all video sync signal to print out the video data
74. gt Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Enter the tech mode Check the temperature sensor output 3 Ifthe sensor is defective replace it 4 If the temperature sensor is OK replace the main board gt Error Code A3 3320 gt Error message Not proper room temperature Change room temperature gt Symptom The value of the outer temperature sensor is out of normal area gt Troubleshooting method 1 Check if the machine is installed in the proper area 2 Ifthe temperature sensor is defective replace it 4 42 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code C2 2110 C2 3110 C2 4110 C2 5110 gt Error message Prepare new yellow toner cartridge Prepare new magenta toner cartridge Prepare new cyan toner cartridge Prepare new black toner cartridge gt Symptom The remaining toner cartridge is less than 10 gt Troubleshooting method 1 Print the supply information report Check the life remaining of the toner cartridge 2 If its life is at the end turn the machine off and replace the toner cartridge with new one gt Error Code C2 2120 C2 2150 C2 3120 C2 3150 C2 4120 C2 4150 C2 5120 C2 5150 gt Error message Replace with new yellow toner cartridge Replace with new magenta toner cartridge Replace with new cyan toner cartridge Replace with new bl
75. hooting gt Error Code M3 2130 gt Error message Too much paper in output bin tray Remove printed paper gt Symptom The machine detected that the output tray has got full or the bin full sensor is defective gt Troubleshooting method 1 Remove the paper on the output tray 2 Check if the Bin full Sensor connector is connected properly Reconnect it 3 If the sensor is defective replace it Bin full sensor Copyright 1995 2013 SAMSUNG All rights reserved 4 51 4 Alignment and Troubleshooting gt Error Code S2 4120 gt Error message Door is open Close it gt Symptom Door is open or the cover open switch is defective gt Troubleshooting method 1 Check if the front cover is closed perfectly 2 Ifthe error persists check that the cover open sensor is working normally If it is defective replace it gt Error Code 3 3121 gt Error message Scanner is locked gt Symptom Scanner lock error has occurred CIS does not move gt Troubleshooting method 1 Check if the CIS unit is moving when power on 2 Check if the at cable is connected to the CIS unit properly Re connect or replace the cable 3 Ifthe CIS is defective replace it 4 Check if there is any defective part in the scanner unit Gear Belt Motor etc 5 If the problem persists replace the main board 4 52 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troublesh
76. ight 4 Remove the jammed paper by gently pulling it straight out If you do not see the paper in this area stop and go to next step 2 Open the rear cover Copyright 1995 2013 SAMSUNG All rights reserved 4 11 4 Alignment and Troubleshooting 4 1 4 Useful menu item for service 1 Monitoring the supplies life If you experience frequent paper jams or printing problems check the number of pages the machine has printed or scanned Replace the corresponding parts if necessary A NOTE e Accessing menus may differ from model to model e It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu gt System Setup gt Maintenance gt Supplies Life on the control panel 2 Select the option you want and press OK e Supplies Info Prints the supply information page e Total Displays the total number of pages printed e ADF Scan Displays the number of pages printed by using the document feeder e Platen Scan Displays the number of pages scanned by using scanner glass Transfer Belt Displays the number of pages by using transfer belt Fuser Displays the number of pages by using fuser e Trayl Roller Displays the number of pages by using tray roller 3 Press Stop Clear button to return to ready mode 2 Altitude adjustment Print quality is affected by atmospheric pressure which is determined by the height of the machine above sea level
77. iguration Protocol DHCP is a client server networking protocol A DHCP server provides configuration parameters specific to the DHCP client host requesting generally information required by the client host to participate on an IP network DHCP also provides a mechanism for allocation of IP addresses to client hosts Dual Inline Memory Module DIMM a small circuit board that holds memory DIMM stores all DIMM cs ee Lu p the data within the machine like printing data received fax data Copyright 1995 2013 SAMSUNG All rights reserved 6 2 BIT Depth BOOTP 6 Reference Information The Digital Living Network Alliance DLNA is a standard that allows devices on a home network to DLNA i share information with each other across the network The Domain Name Server DNS is a system that stores information associated with domain names in DNS ue a distributed database on networks such as the Internet A dot matrix printer refers to a type of computer printer with a print head that runs back and forth Dot Matrix Printer on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size A mechanism that will automatically turn over a sheet of paper so that the machine can print or
78. in case of your first connection 4 18 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting Copyright 1995 2013 SAMSUNG All rights reserved 4 19 4 Alignment and Troubleshooting 4 1 7 Updating Firmware This chapter includes instructions for updating the printer firmware You can update the printer firmware by using one of the following methods e Update the firmware by using the USB port e Update the firmware by using the Network 4 1 7 1 Update the firmware by using the USB port Upgrading preparations e usblist2 exe Tool which sends firmware data to printer e Firmware file to update Upgrade Procedure 1 Turn the machine off 2 Connect USB cable to printer 3 Turn the machine on Check if the printer is the ready status 4 Drag the firmware file and Drop down on the usblist2 exe Model _V1 00 0 usblist2 exe 0 00 hd And then firmware update will be started automatically 5 When upgrading is completed machine is automatically re booting 4 20 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 1 7 2 Update the firmware by using the network Upgrading preparations e Wired or Wireless Network connection is established e Firmware file to update Upgrade Procedure 1 Open the Web browser and input IP address of machine Click Login SyncThru jah e 44x rd SH 40E
79. ing to work properly and in extreme conditions could lead to a fire 12 Do not insert any metal objects into the machine through the ventilator fan or other part of the casing it could make contact with a high voltage conductor inside the machine and cause an electric shock 13 AN wren replacing the SMPS board please wait 5 minutes after unplugging the power cord then replace it You can get a shock by the electric discharge 1 2 Copyright 1995 2013 SAMSUNG All rights reserved 1 Precautions 1 2 3 Handling precautions The following instructions are for your own personal safety to avoid injury and so as not to damage the product 1 2 3 4 5 6 Ensure the product is installed on a level surface capable of supporting its weight Failure to do so could cause the product to tip or fall The product contains many rollers gears and fans Take great care to ensure that you do not catch your fingers hair or clothing in any of these rotating devices Do not place any small metal objects containers of water chemicals or other liquids close to the product which if spilled could get into the machine and cause damage or a shock or fire hazard Do not install the machine in areas with high dust or moisture levels beside on open window or close to a humidifier or heater Damage could be caused to the product in such areas Do not place candles burning cigarettes etc on the product These could cause a fire
80. irst part of the address indicates what protocol to use the second part specifies the IP address or the domain name where the resource is located Universal Serial Bus USB is a standard that was developed by the USB Implementers Forum Inc to connect computers and peripherals Unlike the parallel port USB is designed to concurrently connect a single computer USB port to multiple peripherals A watermark is a recognizable image or pattern in paper that appears lighter when viewed by Watermark transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents to discourage counterfeiting Wired Equivalent Privacy WEP is a security protocol specified in IEEE 802 11 to provide the same level of security as that of a wired LAN WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another Windows Imaging Architecture WIA is an imaging architecture that is originally introduced in Windows Me and Windows XP A scan can be initiated from within these operating systems by SMTP Toner Cartridge using a WIAcompliant scanner Wi Fi Protected Access WPA is a class of systems to secure wireless Wi Fi computer networks which was created to improve upon the security features of WEP WPA PSK WPA Pre Shared Key is special mode of WPA
81. ly recommended to operate this menu manually Select the menu item e Press Setup gt Machine Setup gt Auto CR on the touch screen CLX 4195N 4195FN e Or press Setup gt Machine Setup gt Next gt Initial Setup gt Auto CR on the touch screen CLX 4195FW 5 Printing a machine report This product provides several printable reports for maintenance purposes These reports can be used to aid the diagnosis of print quality problems To print the report e Press Menu gt System Setup gt Report on the control panel CLX 4195N 4195FN e Or press Setup gt Machine Setup gt Next gt Reports on the touch screen CLX 4195FW Copyright 1995 2013 SAMSUNG All rights reserved 4 13 4 Alignment and Troubleshooting 4 1 5 Periodic Defective Image If an image defects appears at regular intervals on the printed paper it is due to a faulty or damaged roller Refer to the table below and check the condition of the appropriate roller em Lo ST Pressure Roller Background Fuser Unit Heat Roller Black spot and image ghost Charging Roller Black Spot and line and periodic band Toner Cartridge OPC Drum White and Black Spots Developing Roller 37 7 mm White spot Horizontal black band ie Supply Roller Periodic Band by little difference of density Transfer Roller 25 1 mm Ghost Damaged image by abnormal Transfer roller transfer 4 14 Copyright 1995 2013 SAMSUNG All right
82. m occurs repeatedly at a specific point in the Paper Path Open the fuser cover Jam clear Dismantle the machine and carefully inspect the region where the jam occurs Especially check if paper fragments are caught in the Fuser 4 Print the Information Page Configuration Try printing a test page from a computer If there is an error check cables and driver installation 5 Check the Print Quality e Is there are a Print Quality Problem Refer to image quality problem section 6 Check consumables toner etc e Using the keys print the Test Pattern Expected life of various consumable parts compare this with the figures printed and replace as required 4 34 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 2 2 Error Code and Troubleshooting Messages appear on the control panel display to indicate the machine s status or errors Refer to the tables below to understand the messages and their meaning and correct the problem if necessary A NOTE Some messages may not appear on the display depending on the options or models T leshooting Page Copyright 1995 2013 SAMSUNG All rights reserved 4 35 4 Alignment and Troubleshooting Page 4 36 Copyright 1995 2013 SAMSUNG All rights reserved z x S 1721 e iS eh Le i 4 Alignment and Troubleshooting T leshooting Page
83. ndow Order Supplies You can order replacement toner cartridge s from online a Troubleshooting You can directly open the troubleshooting section in the user s guide ps fe Chose the window Copyright 1995 2013 SAMSUNG All rights reserved 4 17 4 Alignment and Troubleshooting 4 1 6 3 Using SyncThru Web Service SWS SWS is an embedded web server in the machine This web server informs you of machine configuration version status and allows you to customize the machine s settings You can contact this server via wired and wireless network using your web browser in the remote place Connecting preparations e Wired or Wireless Network connection is established e Browser Ex gt Internet Explorer Program on your PC network connected SWS overview SyncThru Web Service SWS e accepts HTTP request via port 80 as normal web servers e provides interface to users information of networked printers and allow to configure the setting of printers e is able to provide more complicated options than Local UI for printer configuration HTTP http 10 240 9 170 SL IP 10 240 9 170 User Connection Procedure 1 Open the Web browser and input IP address of machine Click Login 2 Log in Admin Mode ID admin PW sec00000 3 Select pages to check the configuration and customize the settings AN CAUTION Please change SWS Default ID and Password for system security
84. ne 4 44 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code C2 2512 C2 3512 C2 4512 C2 5512 gt Error message Yellow toner cartridge is not compatible Check user s guide Magenta toner cartridge is not compatible Check user s guide Cyan toner cartridge is not compatible Check user s guide Black toner cartridge is not compatible Check user s guide gt Symptom Toner cartridge is not compatible gt Troubleshooting method 1 Print the supply information report Check information of the toner cartridge 2 Ifthe toner cartridge is not a Samsung genuine toner cartridge replace with new one gt Error Code C5 1110 C5 1120 gt Error message Prepare new transfer belt unit Replace new transfer belt unit gt Symptom The ITB Unit is at the end of its life gt Troubleshooting method 1 Print the supply information report Check the life remaining of the ITB unit 2 If its life is at the end turn the machine off and replace the ITB unit with new one gt Error Code C5 1310 gt Error message Install image transfer belt unit gt Symptom The ITB Unit is not installed properly gt Troubleshooting method 1 Turn the machine off Remove and reinstall the ITB unit 2 Turn the machine on If the problem persists replace the ITB unit Copyright 1995 2013 SAMSUNG All rights reserved 4 45 4 Alignment and Troubleshooting
85. ns each men Rene DAT nee anne Me ME ee dar LA ee ee due Dr 2 11 Product Overview ie cree ner le ee ee ee ed ea 2 1 DVD 4 PSPOCiiCAtlONs 2852252 oS Tnt ner Dee te de nee NE ME E te po ne Pre nt rs 220 2 DEZ T General Print Engien eral nine RE eho eas Me ee Ds 2 2215225 SCOPY rare dame ent enr er nn en reine 22 21 23 SCAM a aE Tab os ca eds pE E E EEEE E EE iadote beeen evebn ne AE a bee cagene bys cae ees 25 4 DD Fan nn dE ee nn Me nn a dE n e fra en er na rique DS 2 1 2 5 Controller and Software 2 7 2 1 2 6 Paper Handling P ek ent Pre re ee ae da es nn cote 2 10 DIZ Reliability and Service erenn ors e a eS AE ARA Tai 2 12 2 1 2 8 Environment sh aa A A ee A RS ee Need 2 12 2 1 2 9 Consumables sisi Ses aE eos hee ev nt n es da Eai 2 13 2 1 2 10 Maintenance Parts Mig dues Meier dite de et A nas A cu 2 13 Qld Md o A et EE E EE S vd ds Gok ap bd dd nite A AIE AEE EE 2 14 2 1 3 Model Comparison Table sisis sisine see ere Sed ck re GENEE EEEE E i e 2 15 2 2 System OVERVIEW res due ann Den M ER NS SNE Saw Ea GE te Seek AA dent eue net Qu 2 16 PAAA E OAA AE E fae E E E E A E E EEE dans 2 16 2 22 Rea VICW sich oneen aee net e E ee a ah Me eo E E E E E EE 2 17 22 3 Paper Path insistent v En dr ne eat tee tied nant cs tee ee 2 18 2 24 E E A 0A Layouts tc cess EEEE E ne a nn med E EE TE NEE AN 2 19 224 1 Feeding Sections sein ger eu cade Ea A ee E AE E E aaea be 2 20 22 42 Transfer ROET mii erei
86. nsor after predetermined period of time After the leading edge of the paper passes the feed sensor the paper cannot reach the exit sensor after predetermined period of time The paper exists between the feed sensor and the exit sensor Jam in Exit After the trailing edge of the paper passes the feed sensor the paper cannot pass the exit sensor predetermined area period of time 2 2 6 2 Transfer The charging voltage developing voltage and the transfer voltage are controlled by PWM Pulse Width Modulation The each output voltage is changeable due to the PWM duty The transfer voltage admitted when the paper passes the transfer roller is decided by environment conditions The resistance value of the transfer roller is changed due to the surrounding environment or the environment of the set and the voltage value which changes due to the environments is changed through AD converter The voltage value for impressing to the transfer roller is decided by the changed value 2 2 6 3 Fusing The temperature change of the heat roller s surface is changed to the resistance value through the use of a thermistor The Main Board uses the resistance value of the Thermistor and converts it to a voltage value through the use of an AD converter the temperature is decided based on the voltage value read The AC power is controlled by comparing the target temperature to the value from the thermistor If the value from the thermistor is out o
87. o standardize ITU T and regulate international radio and telecommunications Its main tasks include standardization allocation of the radio spectrum and organizing interconnection arrangements between different countries to allow international phone calls A T out of ITU T indicates telecommunication ITU T No 1 chart Standardized test chart published by ITU T for document facsimile transmissions Joint Bi level Image Experts Group JBIG is an image compression standard with no loss of accuracy JBIG or quality which was designed for compression of binary images particularly for faxes but can also be used on other images Joint Photographic Experts Group JPEG is a most commonly used standard method of lossy JPEG compression for photographic images It is the format used for storing and transmitting photographs on the World Wide Web The Lightweight Directory Access Protocol LDAP is a networking protocol for querying and modifying directory services running over TCP IP A Light Emitting Diode LED is a semiconductor device that indicates the status of a machine Media Access Control MAC address is a unique identifier associated with a network adapter MAC address is a unique 48 bit identifier usually written as 12 hexadecimal characters grouped in pairs e g 00 00 0c 34 11 4e This address is usually hard coded into a Network Interface Card NIC by its manufacturer and used as an aid for routers trying to locate machines on larg
88. ooting gt Error Code S4 2111 S4 2112 gt Error message Fax Memory is almost full Print or remove received fax Job Fax memory is full Print or remove received fax Job gt Symptom The fax memory is almost full gt Troubleshooting method 1 Print or remove the received fax job gt Error Code S4 3111 gt Error message Fax System Failure S4 3111 Install fax modem card again gt Symptom The fax board is not installed or defective gt Troubleshooting method 1 Check if the fax board is installed properly 2 Ifthe fax board is defective replace it 3 If the problem persists replace the main board gt Error Code 5 3110 gt Error message UI System Failure S5 3110 Call for service gt Symptom The communication error between main board and OPE board has occurred gt Troubleshooting method 1 Turn the machine off then on 2 If the problem persists check the followings a Check the connection between main board and OPE board Reconnect the harness b Ifthe connection is OK replace the main board or OPE board Copyright 1995 2013 SAMSUNG All rights reserved 4 53 4 Alignment and Troubleshooting gt Error Code 6 3123 6 3128 gt Error message This IP address conflicts with that of other system Check it 802 1x authentication failed Please Contact the System Administrator gt Symptom IP address conflicts with that of other system gt Trou
89. ork normally LSU Hsync signal is abnormal gt Troubleshooting method 1 Check if the LSU harness on the main board is connected properly 2 Ifit is OK check that the LSU harness on LSU board is connected properly 3 Check if the LSU harness is defective 4 If the problem persists replace the LSU af 5 If the problem persists after replacing LSU replace the main board Copyright 1995 2013 SAMSUNG All rights reserved 4 55 4 Alignment and Troubleshooting gt Error Code U3 3113 U3 3114 U3 3313 U3 3314 gt Error message Original paper jam in front of scanner Original paper jam inside of scanner gt Symptom A document jam was detected in the ADF unit gt Troubleshooting method 1 Remove the jammed paper from ADF unit 2 If the error persists turn the machine off then on 3 Ifthe document jam occurs continually open the ADF cover top Check if the ADF pick up roller is contaminated or worn out Clean or replace it 4 If the pick up roller is OK check the followings a Check if the ADF motor is working normally b Check if the connector on the ADF joint board is connected correctly 5 Ifthe problem persists replace the ADF unit gt Error Code U3 4110 gt Error message Door of scanner is open gt Symptom ADF or ADF top cover is opened gt Troubleshooting method 1 Close the ADF unit 2 Close the ADF top cover 4 56 Copyright 1995 2013 SAMSUN
90. ormation definition is also included 6 1 Tool for Troubleshooting The following tools are recommended safe and easy troubleshooting as described in this service manual DVM Digital Volt Meter Cleaning Equipments Standard Indicates more than 3 digits Standard An IPA Isopropyl Alcohol dry wipe tissue or a gentle neutral detergent and lint free cloth Driver Vacuum Cleaner Standard type type M3 long M3 short M2 long M2 short Tweezers Spring Hook Standard For general home use small type Standard For general use ia Cotton Swab Standard For general home use for medical service 6 1 Copyright 1995 2013 SAMSUNG All rights reserved 6 Reference Information 6 2 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user s guide and service manual 802 11 802 11 is a set of standards for wireless local area network WLAN communication developed by the IEEE LAN MAN Standards Committee IEEE 802 802 11b g n can share same hardware and use the 2 4 GHz band 802 11b supports bandwidth up to 11 802 11b g n Mbps 802 11n supports bandwidth up to 150 Mbps 802 11b g n devices may occasionally suffer interference from microwave ovens cordless telephones and Bluetooth devices Access Point or Wireless Access Point AP or WAP is a device that
91. ors and Feed Drive Unit has 1 Step motor These Drive unit is assembled to the right frame Feed Drive Unit 2 21 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 4 4 Fuser Unit This unit consists of Heat Roller a Thermostat and Thermistor etc It fuses the toner that was transferred by the transfer roller onto the paper by applying heat and pressure to complete fusing process A 1 2 3 4 5 Pressure roller Heat roller 5 TER Halogen Lamp Thermostat When a heat lamp is overheated a Thermostat cuts off the main power to prevent over heating Thermostat Type Non Contact type Thermostat e Control Temperature 195 C 5 C Thermistor It is a temperature detecting sensor Temperature Resistance 7 kQ 180 C Heat roller The heat roller transfers the heat from the lamp to apply a heat on the paper The surface of a heat roller is coated with Teflon so toner does not stick to the surface Pressure roller A pressure roller mounted under a heat roller is made of a silicon resin and the surface also is coated with Teflon When a paper passes between a heat roller and a pressure roller toner adheres to the surface of a paper and is permanently fused Halogen Lamp e Voltage 120 V 115 5 220 V 23045 e Capacity 850 Watt 25 W Copyright 1995 2013 SAMSUNG All rights reserved 2 2
92. page e Description The back of the page is contaminated Cause and Check Point Dirty registration roller pressure roller feed roller etc Identify the roller which may cause the problem by Any dirty rollers through the path of the paper comparing the period of the contamination on images with the size of rollers Clean any dirt from the roller or replace the dirty roller Check if the transfer roller is damaged or contaminated Replace the transfer roller and test again Check if paper transfer belt is damaged or contaminated Replace the ITB unit and test again 4 Dark or Black image e Description The black page is printed out No charging voltage in the HVPS Check the connecting state between the Main PBA and HVPS Reconnect the harness Poor contact between toner cartridge and set contacts Clean the contacts as necessary Replace any deformed or damaged contacts HVPS is defective Replace the HVPS 4 58 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 5 Blank Page e Description Blank page is printed E Bad contacts from OPC drum and or toner cartridge to Check the terminal of Ground OPC ground Not working the LSU Check the connector of LSU Not working the developing bias voltage on HVPS Replace the HVPS 6 Uneven Density e Description Print Density is uneven between left and right R The life of the Toner Cartridge has
93. per jam inside of scanner 1 Open the document feeder cover 2 Gently remove the jammed paper from the document feeder Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting Original paper jam in exit area of scanner 1 Remove any remaining pages from the document feeder 2 Open the Stacker up 3 Gently remove the jammed paper from the document feeder Copyright 1995 2013 SAMSUNG All rights reserved 4 7 4 Alignment and Troubleshooting 4 1 3 2 Clearing paper jams NOTE To avoid tearing the paper pull the jammed paper out slowly and gently In tray1 1 Take off the cassette 3 Reinstall the cassette out 4 8 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting In the manual feeder multi purpose tray 1 Take off the cassette 3 Reinstall the cassette 2 Remove the jammed paper by gently pulling it straight out Copyright 1995 2013 SAMSUNG All rights reserved 4 9 4 Alignment and Troubleshooting Inside the machine AN CAUTION The fuser area is hot Take care when removing paper from the machine 1 Open the rear cover 2 Remove the jammed paper by gently pulling it straight out 4 10 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting In the exit area 1 Remove the jammed paper by gently pulling it stra
94. present light and dark portions of an image when color images are converted y to grayscale colors are represented by various shades of gray An image type that simulates grayscale by varying the number of dots Highly colored areas consist of Halftone Ne a large number of dots while lighter areas consist of a smaller number of dots Hard Disk Drive HDD commonly referred to as a hard drive or hard disk is a non volatile storage HDD as 5 device which stores digitally encoded data on rapidly rotating platters with magnetic surfaces 6 3 Copyright 1995 2013 SAMSUNG All rights reserved 6 Reference Information IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE 1284 IEEE The term 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer A private network that uses Internet Protocols network connectivity and possibly the public Intranet telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible service the internal website An Internet Protocol IP address is a unique number that devices use in order to
95. r Management Plug in Device Map Plug in Plug in Device Map Plug in 2 9 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description m Interface CE EE CT CUP 4195FN N A Wireless Network N A e 4195FW 802 11b g n User Interface LED 2 1 2 6 Paper Handling 4 ECO POWER NAVI STATUS e 4195FN 4 Lines Graphic 4 Lines Graphic 4195FW 4 3 inch Graphic 4195FN 5 ECO POWER NAVI STATUS Scan To 4195FW 3 POWER STATUS Wireless Standard Capacity Max Capacity e 250 sheet Cassette Tray 80g m e 1 sheet Manual Tray 250 sheet Cassette Tray 80g m e 1 sheet Manual Tray 251 sheets 80g m 251 sheets 80g m 216 x 356 mm 8 5 x 14 216 x 356 mm 8 5 x 14 Printing Capacity Multi purpose tray Media type 76 x 127 mm 3 0 x 5 0 e Plain Paper 1 sheet 80g m Transparency sheet Label 1 sheet Envelope 1 sheet A4 Letter Legal Oficio Folio JIS B5 ISO B5 Executive A5 Statement A6 Index Card Stock Postcard Envelope Monarch Envelope No 10 Envelope DL Envelope C5 Envelope C6 Envelope No 9 Custom 76 x 127mm 3 0 x 5 0 216 x 356mm 8 5 x 14 Plain Paper Thin Paper Thick Paper Cardstock Thicker Paper Hole Punched Transparency Pre Printed LetterHead Recycled Archive Bond Label Envelope Cotton Colored Glossy 76 x 127 mm 3 0 x 5 0 Plain Paper 1 sheet 80g m
96. r is detected the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system so it can take appropriate action and then the error message is displayed at LCD window or LED informing the error status of the user 2 2 6 4 LSU LSU receives the image data from PVC or HPVC and make the latent image on OPC surface It uses the single beam LD The errors related to LSU are as follows By Lready When the printing is started the engine drives the polygon motor of LSU After the specified time is elapsed if the motor is not in a ready status the engine detects the error that the polygon motor is not in a ready status If this error happens the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system and the error message is displayed at LCD window to inform the error status of the user By Hsync When the polygon motor is ready the LSU sends out the signal called Hsync and used to synchronize with each image line So if the engine does not detect consecutively the signal for a fixed time it defines the Hsync Error If this error happens the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system and then the error message is displayed at LCD window to inform the error status of the user LSU Error Recovery If the LReady or Hsync error happens the paper
97. re r e gs howe EE A Motes EEE td G 2 21 2 243 Drive Unit inner nn me de ed ee ere 2 21 2244 Fuser Unit Resa MSA Sees av a Ee eee 222 22 45 ESU L ser Scanner Unit sise arr Sei aie Re sabes aed Ss ea a ved te 2 23 22 46 Toner Carttid ges ends seten sr E entame ardt AEE A 2 24 2 2 5 Hardware configuration sise ce cgca bes Sede bial SEERE dieser tee rec anee ovedeavas EE es iias 2 225 223 1 Mam board 16852088 bases ba bas hs DS ge ids Den eds See Ee dde Ce 2527 i Copyright 1995 2013 SAMSUNG All rights reserved Contents 2 2 5 2 4 Line OPE Controller CLX 4195N_4195FN 2 2 5 3 GUI OPE Controller CLX 4195FW 22 54 Fax Bodd ss ten aee E Ea ee e E lila 2 2 5 5 Wireless LAN board CLX 4195FW only 22 5 6 SMPS board ssl entiere D297 MVPS boat s eec2005 8 2 8 aaa r a tn ne M 22 5 8 ITB EPROMPBA 0 nn net te uns 29 50 SUBIR e Ya OERE Ne RU a es SA aed re Nan 2 2 5 10 Electrical Parts Location 2 2 6 Engine F W Control Algorithm ccc ceccceeceeeceeeeceeece seca eeneeeneeeees IAO A RECAINGs As Le An eA dh pes Ae 2220 2 WTANSTEL E t tn aio T A puede niet da 22 63 FUSING sisi ns te ee et DDO A WSU costes eek ne Sk Re ees 2 2 1 Software Descriptions a ea coeds ives oeeds band ceeds ens ce des 2 2 7 1 Software system overview
98. rm a memory clear after replacing the main board Otherwise the system may not operate properly e Toner Low Level The function is to set up the time to inform toner low status This function can provide user convenience for replacing the toner cartridge e Clear Count This function resets the count value you select Engine Footer This function is for monitoring of the engine status If you perform this function at printing the setting value for engine is shown on the bottom of the printed page d Machine Test e Switch Test Use this feature to test all keys on the operation control panel The result is displayed on the LCD window each time you press a key Dram Test Use this feature to test the machine s DRAM The result appears in the LCD display Shading Test The function is to get the optimum scan quality by the specific character of the CIS Contact Image Sensor If the copy image quality is poor perform this function to check the condition CIS unit EDC Mode Copier gt NVM Read Write This menu changes a configuration value for engine firmware Depth 1 Depth 2 105 Charger 0030 MHV DC Black 0031 MHV DC Color 4 24 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting Depth 1 Depth 2 ee _ _ _ __ 0060 LD Power Cyan 0070 LD Power Black Copier gt Test Routines This menu performs test routines for the engine Depth 1 Depth 2
99. rprise Desktop 10 11 32 64 bit Debian 4 0 5 0 32 64 bit UNIX Sun Solaris 9 10 x86 SPARC HP UX 11 0 11i v1 11i v2 11i v3 PA RISC Itanium Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description Wired Network TCP IP TCP IPv4 IPv6 HTTP SNMPv1 v2c v3 SMTP IPSec DNS WINS DDNS DHCP SSL TLS BOOTP AutolP Standard TCP IP printing LPR IPP UPnP SSDP Bonjour Telnet WSD SLP SetIP AirPrint ThinPrint e SPL PCL6 PS driver Windows SPL PCL6 PS driver Windows 2003 32bit Windows 2003 32bit Windows 2003 64bit Windows 2003 64bit Windows Vista 32bit Windows Vista 32bit Windows Vista 64bit Windows 7 32bit Vista 64bit Windows 7 32bit WHQL Windows 7 64bit XP 32 64bit Windows 7 64bit XP 32 64bit XPS driver Windows XPS driver Windows Vista 32bit Windows Vista 32bit Windows Vista 64bit Windwos 7 32bit Vista 64bit Windwos 7 32bit Windows 7 64bit Windows 7 64bit TCP IP TCP IPv4 IPv6 HTTP SNMPv1 v2c v3 SMTP IPSec DNS WINS DDNS DHCP SSL TLS BOOTP AutolP Standard TCP IP printing LPR IPP UPnP SSDP Bonjour Telnet WSD SLP SetIP AirPrint ThinPrint SNTP Others Others HTTPs IPPs e HTTPs IPPs 802 1x EAP MD5 EAP MSCHAPv2 PEAP TLS IPSec 802 1x EAP MD5 EAP MSCHAPv2 PEAP TLS IPSec Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specific
100. s a virtual image for print using a laser beam emitted from a laser printer and it is usually green or rust colored and has a cylinder shape OPC An imaging unit containing a drum slowly wears the drum surface by its usage in the printer and it should be replaced appropriately since it gets worn from contact with the cartridge development brush cleaning mechanism and paper The first example of something such as a document photograph or text etc which is copied Originals reproduced or translated to produce others but which is not itself copied or derived from something else Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical A private automatic branch exchange PABX is an automatic telephone switching system within a private enterprise Printer Command Language PCL is a Page Description Language PDL developed by HP as a printer protocol and has become an industry standard Originally developed for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format PDF is a proprietary file format dev
101. s reserved 4 Alignment and Troubleshooting 4 1 6 Useful management tools 4 1 6 1 Using Samsung Easy Printer Manager Windows and Macintosh only NOTE This feature may not be available depending on model or optional goods e Available for Windows or Macintosh OS users only e For Windows Internet Explorer 6 0 or higher is the minimum requirement for Samsung Easy Printer Manager Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location Samsung Easy Printer Manager combines device settings as well as printing environments settings actions and launching All of these features provide a gateway to conveniently use your Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button Understanding Samsung Easy Printer Manager To open the program e For Windows Select Start gt Programs or All Programs gt Samsung Printers gt Samsung Easy Printer Manager gt Samsung Easy Printer Manager e For Macintosh Open the Applications folder gt Samsung folder gt Samsung Easy Printer Manager The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows A NOTE The screenshot may differ depending on operating system you are using s Samsung Ea
102. sing personal injury or damaging the printer 5 Do not install the printer on a sloping or unstable surface After installation double check that the printer is stable 1 4 Copyright 1995 2013 SAMSUNG All rights reserved 1 Precautions 1 3 ESD precautions Certain semiconductor devices can be easily damaged by static electricity Such components are commonly called Electrostatically Sensitive ES Devices or ESDs Examples of typical ESDs are integrated circuits some field effect transistors and semiconductor chip components The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity A CAUTION Be sure no power is applied to the chassis or circuit and observe all other safety precautions 1 Immediately before handling a semiconductor component or semiconductor equipped assembly drain off any electrostatic charge on your body by touching a known earth ground Alternatively employ a commercially available wrist strap device which should be removed for your personal safety reasons prior to applying power to the unit under test 2 After removing an electrical assembly equipped with ESDs place the assembly on a conductive surface such as aluminum or copper foil or conductive foam to prevent electrostatic charge buildup in the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an
103. sy Printer Manager samsung Easy Printer Manager 1 e Samsung Printer Samsung Printer 119 Toner ID 6 Order Supplies Copyright 1995 2013 SAMSUNG All rights reserved 4 15 4 Alignment and Troubleshooting woo SOS E Printer List The printer list displays the installed printer icons on your computer Printer Information This area gives you general information about your machine You can check information such as the machine s model name IP address or Port name and machine status A NOTE Troubleshooting button This button opens Troubleshooting Guide when an error occurs You can directly open the necessary section in the user s guide 3 Application Information Includes links for changing to the advanced settings preference help and about 4 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced settings 5 Contents Area Displays information about the selected machine remaining toner level and paper The information will vary based on the machine selected Some machines do not have this feature Order Supplies Click on the Order button from the supply ordering window You can order replacement toner cartridge s from online Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines Device Settings You can configure
104. t Code JC92 02529A CLX 4195FW JC92 02529B CLX 4195FN JC92 02529C CLX 4195N Copyright 1995 2013 SAMSUNG All rights reserved 2 28 2 Product specification and description 2 2 5 2 4 Line OPE Controller CLX 4195N_4195FN There are 2 types for 4 line OPE controller The CLX 4195N has the 3 in 1 type and CLX 4195FN has the 4 in 1 type The OPE controller is composed of an OPE MICOM STM8L151M8T6 STATUS LED ECO LED POWER LED Navigation LED Scan to LED 3in1 Only 4 LINE LCD KEY The OPE controller communicates with main controller via UART The power LED is controlled by the main board OPE controller diagram LED INDICATOR OPE controller image CLX 4195N 3 in 1 model D Information Information Part Code JC92 02521A Part Code JC92 02522A PBA Name OPE 3inl PBA Name OPE 4in1 2 29 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description e Connection Interface connector to BLU Back Light Unit PBA Interface connector to Scanner Home Sensor BLU PBA Back Light Unit This board is located over the LCD and functions the Back Light It is included in LCD Assy and is assembled to OPE controller Information Part Code JC92 02523A PBA Name BLU e Connection Interface Connector To OPE PBA Copyright 1995 2013 SAMSUNG All rights reserved 2 30 2 Product specification and description
105. t cover by pulling it to the direction of arrow 3 8 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 3 4 Fuser Unit 1 Open the rear cover 4 Unplug the AC connector 2 Remove the part as shown in below 5 Remove 1 screw Take off the fuser unit while pulling the shaft cam to the right 3 Remove 4 screws Remove the cover A 6 Unplug the thermistor connector Remove the fuser unit perfectly Copyright 1995 2013 SAMSUNG All rights reserved 3 9 3 Disassembly and Reassembly 3 3 5 Transfer Roller Assy 1 Open and remove the rear cover 2 Remove the Transfer Roller Assy by releasing 4 hooks 3 3 6 Pick up_Forward_Reverse roller 1 Remove the cassette Stand the machine to see the 3 Remove 2 screws Pull and release the Pick up Forward bottom roller Assy 2 Release the Reverse roller Assy by pushing both hooks 3 10 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 4 Replacing the main SVC parts A NOTE Before service remove all toner cartridges and guide cartridge 3 4 1 Cover 1 Open and remove the rear cover 4 Release the right cover A Ate 2 Remove 4 screws 5 Release the hook of the linker And remove the front cover 3 Release the left cover by pushing it to the direction of arrow Copyright 1995 2013 SAMSUNG All rights reserved 3
106. the all graphic data of it and send data to host spooler If so Port monitor managing network port receives data from spooler and sends a data stream to the Network Interface Card Network interface card receives it and send to Kernel part Kernel receives this data from Host and then select emulation fit to data and start selected one After emulation job end Kernel sends the output bit map data to Engine using Printer Video Controller by clock type for LSU Engine print the received data to required paper with the sequential developing process 2 45 Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 Disassembly and Reassembly 3 1 Precautions when replacing parts 3 1 1 Precautions when assembling and disassembling e Use only approved Samsung spare parts Ensure that part number product name any voltage current or temperature rating are correct Failure to do so could result in damage to the machine circuit overload fire or electric shock e Do not make any unauthorized changes or additions to the printer these could cause the printer to malfunction and create electric shock or fire hazards e Take care when dismantling the unit to note where each screw goes There are 19 different screws Use of the wrong screw could lead to system failure short circuit or electric shock e Do not disassemble the LSU unit Once it is disassembled dust is admitted to the mirror chamb
107. the functions and operating principal of the main component 2 2 1 Front View NOTE e This illustration may differ from your machine depending on your model There are various types of machine e Some features and optional goods may not be available depending on model or country v Copyright 1995 2013 SAMSUNG All rights reserved 2 16 2 Product specification and description 2 2 2 Rear View NOTE This illustration may differ from your machine depending on your model There are various types of machine e Some features and optional goods may not be available depending on model or country wa Waster toner container 2 EE Network port RE Er bandle Telephone line socket LINE NOTE CLX 419xFN CLX 419xFW Only 2 17 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description 2 2 3 Paper Path The following diagram displays the path the paper follows during the printing process ADF Copyright 1995 2013 SAMSUNG All rights reserved 2 18 2 Product specification and description 2 2 4 System Layout This model consists of the scanner parts engine parts hardware parts firmware The scanner parts consists of ADF and platen The engine parts consists of the mechanical parts comprising Frame Toner Cartridge Drive Unit Transfer roller Pick up unit Fuser Cassette The hardware parts consists of the main
108. the right cover 2 Unplug all connectors on the main board 3 Remove the main board bracket after removing 4 screws Remove the FRAME INLET after removing 2 screws Remove 2 clutches after removing each fixer Remove the Feed Drive Unit after removing 6 screws Copyright 1995 2013 SAMSUNG All rights reserved 3 Disassembly and Reassembly 3 4 14 FRAME RETARD 1 Remove the right cover Refer to 3 4 1 2 Remove the main board bracket and FRAME INLET Refer to 3 4 13 3 Remove the bracket after removing 2 screws 4 Remove 8 screws Remove the Rear Hinge R L and Bottom Bracket 5 Remove the FRAME RETARD after removing 5 screws Copyright 1995 2013 SAMSUNG All rights reserved 3 21 3 Disassembly and Reassembly 3 4 15 Main Drive Unit 1 Remove the right cover 2 Remove the SMPS board 3 Remove the main drive unit 3 22 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 4 Alignment and Troubleshooting 4 1 Alignment and Adjustments This chapter describes the main functions for service such as the product maintenance method the test output related to maintenance and repair Jam removing method and so on It includes the contents of user guide 4 1 1 Control panel A NOTE e This control panel may differ from your machine depending on its model There are various types of control panels
109. thentication authorization and accounting concept to manage network access Resolution resolution Server Message Block SMB is a network protocol mainly applied to share files printers serial ports SMB and miscellaneous communications between nodes on a network It also provides an authenticated Interprocess communication mechanism 6 5 Copyright 1995 2013 SAMSUNG All rights reserved 6 Reference Information Simple Mail Transfer Protocol SMTP is the standard for e mail transmissions across the Internet SMTP is a relatively simple text based protocol where one or more recipients of a message are specified and then the message text is transferred It is a client server protocol where the client transmits an email message to the server Service Set Identifier SSID is a name of a wireless local area network WLAN All wireless devices SSID in a WLAN use the same SSID in order to communicate with each other The SSIDs are case sensitive and have a maximum length of 32 characters Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the a do z address is the network address and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run Transmission Confirmation Report TCR provides d
110. tween main board and OPC Deve motor are correct 4 If the connection is OK replace the OPC Deve motor 5 If the problem persists replace the main board Copyright 1995 2013 SAMSUNG All rights reserved 4 39 4 Alignment and Troubleshooting gt Error Code Al 4111 A1 4112 gt Error message Actuator Motor Failure A1 3612 Call for service if the problem persists gt Symptom The transfer roller can t move the engage disengage position gt Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the right cover 3 Check if the connection between main board and Feed drive unit are correct 4 Ifthe connection is OK replace the step motor of the Feed drive unit 5 Ifthe problem persists replace the main board gt Error Code A1 4310 gt Error message Actuator Motor Failure A1 4310 Call for service if the problem persists gt Symptom The motor for ITB unit does not operate normally gt Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the right cover 3 Check if the connection between main board and the main drive unit are correct 4 If the connection is OK replace the main drive unit 5 Ifthe problem persists replace the main board 4 40 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt
111. u displays all the version of the software installed in the system in detail e Report You can print the various report that is stored in system d Machine Test e Copier NVM Read Write This menu changes a configuration value for engine firmware Test Routines This menu performs test routines for the engine Copyright 1995 2013 SAMSUNG All rights reserved 4 29 4 Alignment and Troubleshooting 4 30 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting 111 0080 ID Sensor ID Sensor Check 111 0090 e Fax NVM Read Write This menu changes a configuration value for fax firmware 020 200 020 210 020 220 020 300 020 310 020 320 020 520 020 530 020 540 020 550 020 700 020 800 Pause Dial Time Error Rate Dial Pulse M B ratio Dial tone detect Auto Dial Start Pause Time Loop current detect Ring On Time Busy signal detect Ring Off Time Line Monitor Setting Ring Detection Freq Modem Speed 020 400 Fax Transmission Level 020 410 020 420 020 500 020 810 020 830 DTMF High Freq Level DTMF Low Freq Level DTMF Timing Dial Mode Auto Dial Timeout Test Routines This menu performs test routines for the fax 020 012 020 014 020 015 Sngl Tone 1100Hz Ln1 Sngl Tone 1650Hz Ln1 Sngl Tone 1850Hz Ln1 020 044 020 045 020 046 020 047 020 048 020 049 020 050 020 051 V 29 9600 bps Linel V 17 7200 bps Linel V 17 9600 bps
112. ustom 25 400 Not Collated Not Collated Output e Collated Collated 2 3 Copyright 1995 2013 SAMSUNG All rights reserved 2 Product specification and description Prco l 2 1 2 3 Scan TWAIN WIA Lineart Halftone 15 300 dpi 15 300 dpi mono Ms UNS Gray mono 20 sec 300 dpi 20 sec 300 dpi Color 30 sec 300 dpi 30 sec 300 dpi Optical 1200 x 1200 dpi 1200 x 1200 dpi Resolution Enhanced 4 800 x 4 800 dpi 4 800 x 4 800 dpi Effective Scan Width Max 208 mm 8 2 Scan Size Max Document e Max 297 mm 11 7 platen e Max 297 mm 11 7 platen Length e Max 356 mm 14 ADF e Max 356 mm 14 ADF Effective Scan e Max 289 mm platen e Max 289 mm platen Scan Depth ei 1 bit for Lineart amp Halftone 1 bit for Lineart amp Halftone ono e 8 Bits for Gray scale e 8 Bits for Gray scale E Copyright 1995 2013 SAMSUNG All rights reserved 2 4 2 Product specification and description 2 1 2 4 Fax Compas fn CE E ES Tx Speed N A EE N Resolution Color N A N N N Telephone Features N A N N N Functions N A gt gt zjzjzj z gt gt gt gt 4195N A A A A A gt gt gt gt gt Sole A AE gt gt gt gt gt zZ gt CLX 4195FN 4195FW ITU T G3 PSTN PABX 33 6Kbps Approx 3 sec Mono Standard ECM MMR MemoryTx ITU T G3 No 1 chart MH MR MMR JBIG JPEG 203 x 98 dpi

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