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Manual - Greater America Distributing
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1. Edging 1 17 484 Inches E Trim Segaws 1n cumadt tool ef Self Tap x 480 Long 13100054 9 CF Top Panel jaticpfoducts dom Top Trim Insert Black 14400146 06 Graphic Splash Decals am I RightSide 937204 Left Side 198720005 Lower 193720007 e ____ 937 Series 0308 6 17 V2 3 Service 937 Paired Motor Shelf Conversion Instructions These instructions provide the steps to convert two candy selections on a paired motor candy shelfto a single dual spiral snack selection or visa versa Convert Two Candy Selections to One Snack 937 Series 0608 Remove product from 2 adjacent spirals Left hand motor must be an even number Remove divider from between the 2 spirals and store under machine for future use Remove the selection number tabs from both selections Remove one of the 2 scrolling price tabs rolls Move the remaining scrolling price tab to position C on drawing below Store removed tabs and scrolling price roll in the service envelope and retrieve the correctly numbered selection tab from the extras provided in the service envelope Install the new selection tab on the front of the shelf Count the number of spaces in each spiral to verify that they are the same Change spiral if required Load product in selection Access Mode 23 and pair the motors Access Mode 20 and set the new price and adjust
2. The factory default for Golden Eye is all selections enabled Press the key the display will show Enter Start Location use the selection keypad to enter the selection number Press the key and the display will show Enter End Location use the selection keypad to enter the ending location See notes below for further explanation Notes To Set Single Selections Enter the same starting and ending locations To Set Entire Shelves In the Start Location enter 2X where X represents the shelf number The display will change to the ending location screen with the last selection of that shelf already displayed Press to set To Set Entire Machine In the Start Location enter 2 the display will change to show the selection range of the machine in the top line and Continue Y in the bottom line Press to set To Set a Range of Selections Enter the starting selection number into the Start Location then enter the last selection number into the End Location Press to set Rules Single Selection Range Shelf or Entire Machine When enabling or disabling single selections the opposite state of the current setting will be used For example if you currently have selection 210 enabled and you go into change it it will change to disabled When enabling or disabling a range shelf the entire machine The setting will change to the opposite of the lowest selection number in the range shel
3. PREMIER 937 SATELLITE Automatic Products 165 Bridgepoint Drive South St Paul MN 55075 937 Series V2 3 0608 Part 9370003 This document is available free of charge to our customers at www autematicproducts com TABLE OF CONTENTS WALD essen i HQ iii F OO e T n IV 1 01 Ee SS 1 01 ABC DUM E 1 02 Leveling NE MACHINE uu E ru 1 02 Door HINGE Era mE 1 04 mM LEE 1 05 Optional 0 0 er c ahem uD u ha 2 01 COMPONEN En Ne 3 01 ee 3 01 Malr FOGUECT SHEIVes an ae eines 3 01 3 01 Vor MER EE m T SE Lr CRM 3 01 280 616 162 1010 T E TREE EET 4 01 PAS ee ee ee 6 01 Service Trouble SHOOUMG seen ee E 7 01 To achieve the most trouble free operation from your 937 Series Merchandiser it is highly recommended that this service manual be thoroughly read and the instructions followed pertaining to installation servicing and maintaining of the unit Should you have questions pertaining to this manual or the vendor please contact your AP distributor or write directly to Product Support Group Automatic Products 165 Bridgepoint Drive South St Paul MN 55075 USA 651 288 2975 651 288 2971 fax 2007
4. 04 Shelf Accessories 6 09 937 Trim 937 Series 0208 Cabinet 6 06 Driver Board Asm Delivery Bin 6 14 Square Inside Front V2 3 6 02 937 Series 0608 Square Inside Front 937 Series 0608 Key Description _ 97 Po sr Locally Obtained Lexan only 60436 2000718 Locking Bar Asm 6000101 4 1 Clamp Window Lock Side 202118 1 Spring Locking Bar 400112 1 12000844 Delvery Bin Asm wiGolden Eye See Page ala _ Fluorescent Lamp F24T5 841 HO 26900004 Harness Asm High Output Light 16800149 Harness Asm Lamp to Cabinet Not Shown 680456 1 Harness Asm Adapter to Power Cord Not Shown 9371003 Eu EN sss V2 3 Cabinet V2 3 6 04 937 Series 0608 Cabinet 1 Cabinet Asm Complete wlegs See 606 T5 120V 3 4 5 7 10 11 12 13 14 15 16 17 16 19 20 21 NS S N 937 Series 0608 6 05 V2 3 Cabinet V2 3 6 06 937 Series 0608 Cabinet 937 Series 0608 Beseripion WW _ 7 1 Cabinet Asm Complete wlegs Specify Color 5 7 Bracket Mounting See Page608 10 11 14 4A 15 16 20 21 22 V2 3 Driver Board Assembly 4 MM MUN Key Description PartNo Software Flash Chip Not Shown 9376001 Standoff Circuit Board 4 E Es 6 Screw Phil Pan HD 6 x 1 2
5. 218 6R8 Harness Door Switch Not Shown 9379002 Harness Communication Cable Not Shown 16600324 Harness Com Cable FDB to Power Board 680659 1 35 not Shown 937 Series 0608 6 08 V2 3 Shelf Accessories Shelf Spiral Charts Single Snack Spirals Candy Spirals LeftHand Right Hand 5ct 1400000201 Set 14000004 01 Bet 4001621 14000003 01 Bet 4001671 Tet 4001531 400791 x 1i0ct 4001271 14000015 14000016 16 ct 400120 1 400121 1 18et 4001221 Oct ____ fhe 4001234 80 4001354 1 14001 400138 1 9ct 1201 400128 1 4001701 1Oct 400168 1 1261 1561 Key Description Product Pusher Right Hand 440141 1 Product Pusher Left Hand 440215 Product Rail Chart Can Rail Low Half Cycle Rail Can Rail High 12000824 Candy Rail Pastry Rail Small Product Rail 16600449 16600452 937 Series 0608 6 09 V2 3 Snack Shelf 937 Series 0308 6 10 V2 3 Snack Shelf Assembly complete Pastry shelf w single blue white motors cw jPastyshef Weldment only 116000336 6 Assembly complete Harness with bracket 4 selections 6604359 jHamess only 4 selection shelf __ 16800079 8 Assembly Shelf Spacer o o 1660046 Extension Shelf Spacer not shown 209770 9 Decal use with convertible shel 0494 Sel
6. Automatic Products 937 Series V2 3 0308 V2 3 LIMITED EXPRESS WARRANTY Automatic Products AP warrants these automatic merchandisers the 000 manufactured by it to be free under normal use and service from defects in material or workmanship for a period of two 2 years from the date of delivery of this Unit to the original purchaser who purchased the Unit either directly from AP or from an authorized AP dealer or distributor AP Dealer Distributor This warranty extends only to the original purchaser of the Unit but only if purchased either directly from AP or from an authorized AP Dealer Distributor Original Purchaser and is limited to the repair or replacement at AP s sole option of any part or parts of the Unit that are returned to AP or to the authorized AP Dealer Distributor from whom the Unit was originally purchased with all transportation charges prepaid by Original Purchaser and which on AP s examination such returned part or parts shall conclusively appear to have been defective This warranty does not extend to 1 Unit or part thereof that was subjected to misuse neglect or accident by anyone other than AP after its delivery to the Original Purchaser 2 AnyUnit or part thereof that was modified altered incorrectly wired or improperly installed by anyone other than AP or used in violation of the instructions provided by AP A Unit or part thereof which has been repaired or altered by anyone oth
7. Check Motor Scan 937 Series 0208 4 01 L M R M R R Zu Figure 9 Location of the Service Switc Figure 11 Bev Max Selection Pad Programming Mode 5 B Test Vend Mode 5 B is used to test vend the selections in the oatellite machine To access this mode press the oervice Switch 5 times then press B on the selection keypad the display will show Sat Test Vend Press the key the display will show enter selection Enter the selection number on the keypad then press the key to run the motor Upon completion the display will show Continue Y CLR N Press the key to continue testing or press the CLR key to end the test and return to the Sat Test Vend screen Mode 5 C Price Assignment Mode 5 C is used to assign the regular and secondary prices for all selections in the Satellite machine Secondary prices are only active when the vender is in the Happy Hour mode To access this mode press the Service Switch 5 times then press C on the selection keypad the display will show Set oat Price Press the key the display will show 1 Regular Pricing in the top line and 2 Secondary Pricing in the second line Use the selection keypad to enter which set of prices you want to change Note The following steps are the same for both Regular Pricing and Secondary Pricing The followi
8. Door Steel 2000784 02 m 6 Bin Door Drive Am J640097 8 DoorBearing Mol 9 GoldenEyellReceiverBoard 113600020 01 13600022 01 Harness Gold Eye Interconnect Not Shown 16800101 Harness Gold Eye GE to Control Board Not Shown 9379003 116 4R6 8 32x3 8 Ph Pan Hd M S Zn 116 8R6 14 40 Hex M S Nut Nylon py Nut 8 32 Keps used with item 17 Not Shown 438 8 Delivery Bin Pad Not Shown 12200124 V2 3 937 Trim amp Panels Top Graphic Vinyl Top Panel Top Trim Door Edging Vertical Window Trim Vertical Outside Window Vertical Trim Trim Outside Left q Vertical Side Trim Graphic Horizontal Window Right Trim Side Graphic Bottom Vinyl Door Edging Delivery Door Trim Lower Graphic 937 Series Trim Profile Chart 937 Series 0308 6 16 V2 3 937 Trim amp Panels 937 Trim amp Panels Top Trim Profile Part Oty Dimensions AP Style Silver 13400021 05 AP Style Black 13400021 06 Outside Vertical Trim Silver D 9872011 2 65 609 Inches Blak D 13400030 65 609 Inches Window Horizontal Trim 13400013 04 21 656 Inches 13400013 05 21 656 Inches Window Vertical Trim 13400013 65 406 Inches 13400013 01 65 406 Inches Delivery Door Trim cu I 13400013 04 13400013 05 Bottom Vinyl Door Edging Edging 12016782 129 938 Inches Top Vinyl Door Edging
9. Price Assignment Fourth Screen Field A is the price you set in the third screen V2 3 Programming By Selection Upon pressing the 1 key the display will show Regular Enterthe desired price using the selection keypad the display will change to PR XX XX with XX XX being the price you just entered Press the key a will appear under PR on the display Enter the selection number on the keypad Press the key the display will ask Price XXX ok Press the key to accept and continue entering selections at that price or press the CLR key to go back one step without saving Mode 5 D Enable Combo Discount Mode 5 D is used to enable disable the Combo Discount To access this mode press the Service Switch 5 times then press D on the selection keypad the display will show Sat En Combo Discount Press the key the display will show the current Combo Discount setting Press the key to turn the Combo Discount on or off Press the CLR key to return to the menu heading IMPORTANT The multivend option on the BevMax must be enabled for the Combo Discount to function Mode 5 E Set Combo Discount Mode 5 E is used to set up the Combo Discount To access this mode press the Service Switch 5 times then press E on the selection keypad the display will show Sat Set Discnt Press the key the display will show Combo PR 00 use the selection keypad to enter the discount amount
10. Select Block 1 4 Press the number of the block you want to edit by pressing the corresponding number 1 4 on the selection keypad Upon entering the block number the display will show the current state of the shutdown either on or off Press the key to change the shutdown setting to the alternate state either on or off Field B Field A NOT AVAILABLE X OFF PRESS TURN ON Field A Mode 2 3 Screen 3 Set Not Available Time Shown in the Off State Field A is the shutdown block number 1 4 Field B is the shutdown block current state In this example the shutdown is turned off Field C is the instructions to change the state of the shutdown 937 Series 0208 4 08 Field A ENABLED CONTINUE z Y CLR N Mode 3 3 Screen 5 Set Not Available Time Field A is the current action field NOT AVAILABLE MODE Mode 2 3 Set Not Available Time Initial Screen SELECT BLOCK 1 4 Mode 2 3 Screen 2 Set Not Available Time Field A Field B NOT AVAILABLE X ON PRESS TURN OFF Mode 2 3 Screen 3 Set Not Available Time Shown in the On State Field A is the shutdown block number 1 4 Field B is the shutdown block current state In this example the shutdown is turned on Field C is the instructions to change the state of the shutdown V2 3 Programming This Page Intentionally Left Blank 937 Series 0208 4 08 Parts Door Inside Front Cabinet 6 02 6
11. red LED on the control board blinks b Display will change to EPROM UPGRADE for approximately 10 seconds with the green LED rapidly blinking Display will change to new version software with red LED blinking at a steady heart beat rate 6 Manual Reprogramming only used if EPROM does not automatically reprogram a At power up the current software version will be displayed To manually program the control board with the new software press the service switch on the control board to enter service menus Advance to UPDATE SOFTWARE Press the key Display will show Reprogramming Vendor while the yellow LED blinks b Display will show new software revision then return to stand by This confirms that the new software has been successfully updated Note to remove the EPROM after programming remove power to the vender ground yourself on the vender cabinet before removing the EPROM remove the EPROM while still grounded install a label on the microprocessor showing the revision of software that is installed in the controller power the vender back on and test for proper operation Bev Max Board Shown as installed in machine ket 937 Series 0608 7 03 V2 3 16800106 A TO E 680659 1 BEV uL 6 1 MAX 6 j POWER THERE ISA BOARD UNUSED 4 PIN CONNECTOR 1816005 m FROM THIS HARNESS M 9379003 GOLDEN EYE GOLDEN EYE EMITTER BOARD SENSOR BOARD 13600022 13600020 9379002 16800101 I 1 2
12. 6900004 U I u DOOR SWITCH DOOR 23800003 GROUND 16800149 BALLAST CABINET ASSEMBLY BIS nn GROUND 16600442 Pi POWER 5 MOTOR DRIVE P3 BAFFLE PA SERVICE 360250 LNE CABINET GROUND SHELF 1 SELECTIONS 210 217 SHELF 2 SELECTIONS 220 227 4 MOTOR SHELF HARNESS 16800073 SHELF 3 SELECTIONS 230 237 8 MOTOR SHELF HARNESS 16800074 SHELF 4 SELECTIONS 240 247 STANDARD SNACK MOTORS SHELF 5 SELECTIONS 250 257 SHELF 6 en SELECTIONS 260 267 TITLE SATELLITE WIRING DIAGRAM THIS DOCUMENT CONTAINS INFORMATION TOLERANCES EXCEPT AS NOTED WHICH IS PROPRIETARY TO CMS X 0 500 MANUFACTURING NO REPRODUCTION OR PUBLICATION OF THIS DOCUMENT IN WHOLE OR X 0 250 DEC T DO NOT SCALE IN PART SHALL BE MADE WITHOUT THE X XX 4 0 125 WRITTEN APPROVAL OF CMS MFG X XXX 0 062 ANGLES DRAWING MERCHANDISING DATE DRAWN BY CHECKED BY SYSTEMS 3 27 07 DOCKTER HUDIS SHEET SIZE PART NUMBER REV 1 or 1 B 9379004 01 ST LOUIS MO 63044 1200
13. Press the key the display will change to PR XX where XX is the dollar amount you just entered Press the key to accept the discount amount or press the CLR key to go back one step 937 Series 0208 4 03 Field A PR SET PRICE Field B Mode 5 C Price Assignment FITH Screen Field A is the price you set in the third screen Field B is the change price verification SAT EN COMBO DISCOUNT Mode 5 D Enable Combo Discount Initial Screen COMBO DISCOUNT OFF PRESS TURN ON Field B Mode 5 D Screen 2 Enable Combo Discount Field A is discount on off setting field SAT SET CMBO DISCNT Mode 5 E Set Combo Discount Initial V2 3 Programming Mode 5 E Continued Note discount amount applies to ALL selections in both the Satellite and BevMax Selections can be made in either order beverage first then snack or vice versa Mode 5 F Set Cup Model Mode 5 F is used to set the Cup Model being used in the BevMax For more information please see the BevMax Technical Manual Mode 5 1 Set Golden Eye Policy Mode 5 1 is used to set the Golden Eye Policy To access this mode press the Service Switch 5 times then press 1 on the selection keypad the display will show Golden Eye Policy Press the key the display will show the current Golden Eye setting on the top line and XXX where XXX is the alternate setting e
14. SER STANDARD FEATURES m 28 selections m Flexible spiral spacing for large products m Eight point star drive motor OPTIONS m Delivery bin cushion m Base kit m Lexan window NOISE LEVEL Operates at less than 70 db A ACCEPTABLE AMBIENT OPERATING TEMPERATURE RANGE All equipment manufactured by Automatic Products is designed to work properly ina temperature range of 10 C to 38 C 50 F to 100 F in still air 75 R H non condensing The machine is being stored in a temperature range of 18 C to 68 C to 155 F V2 3 048 88 9 o Shelf Configurations 00000000 00000000 00000000 20000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 cposoooo Specifications 937 Series V2 3 0608 Specifications 937 937 Domestic Export Amperes Amperes ZO Shipping Weight 495 lbs 225 kg 495 lbs 225 kg 937 937 SNACK SPIRALS CANDY SPIRALS 10 Item Spiral 1 7 8 15 Item Spiral 1 1 8 12 Item Spiral 1 9 16 18 Item Spiral 15 16 15 Item Spiral 1 7 32 24 Item Spiral 11 16 5 Item Spiral 4 1 8 5 Item Spiral 4 1 8 6 Item Spiral 3 3 32 6 Item Spiral 2 7 8 7 Item Spiral 2 21 32 7 Item Spiral 2 1 2 18 Item Spiral 1 9 I
15. ackets is included with each machine This kit is located in the bottom of the machine with complete instructions It is recommended that this kit be installed during set up to prevent shifting of the machine 1 Inches Figure 1 1 2 inches separation between the 2 machines is required Installation Connecting the Machine on location is required To do this locate the interconnect harness coming out of the back side of the Satellite cabinet and route it into the back of the Bev Max up to the control board and plug into the J16 plug Only 1 Satellite can be operated off of a Bev Max 2 ax s S 8 S S SS SS T TT Figure B Location of J16 937 Series 0208 1 03 Installation Door Hinge Swing This machine contains a newly designed door hinge The design of the door hinge controls the maximum distance the door can swing open The maximum opening position is reached when the screw is forced against the hinge body This screw can be removed during installation to permit the door to swing completely open and can help maneuver the machine through a narrow doorway The screw should be replaced immediately upon reaching the machine s final location Failure to replace this screw may result in damage to an adjacent machine or to the harnesses in the machine Position A Door Closed Position B Door open to nominal position with stop screw D installed Position C Stop scr
16. ce Photo 2 Hemove the bin from the inside of the door by lifting up from the inside of the door Assembly is reverse of disassembly 7 02 V2 3 Bev Max Software Update Instructions A CAUTION The system components in this machine utilize static sensitive components Precautions for handling sensitive devices ESDSENSITIVE Should be observed when handling these items 1 Note any required meter readings or options set 2 Press the Service Mode button three times 3 Press Key 8 Note If a password has been programmed in SETUP MODE 1 you will be prompted to enter it before proceeding to the next step 4 EPROM Removal a Power down the vender Ground yourself on the vender cabinet before removing the EPROM from the ESD tube or control board b EPROM is present in the control board remove the existing EPROM Note An EPROM does not need to be in the control board after the control board has been programmed The EPROM can be used to program other boards c Verify the pins of the new EPROM are not bent before installing in the EPROM Socket d Install the new EPROM in the EPROM socket Ensure the EPROM is oriented correctly with its reference marker in the same direction as the reference marker of the EPROM socket Do not rely on the EPROM label for orientating the EPROM 5 Automatic Reprogramming a Turn power on to the vender When auto updating the display will show old version for a few seconds while the
17. ction with the sale of this Unit AP reserves the right to make any changes or improvements in its products without notice and without obligation and without being required to make corresponding changes or improvements in Units theretofore manufactured or sold AUTOMATIC r PRODUCTS Co Company 165 Bridgepoint Drive South St Paul MN 55075 USA 651 288 2975 651 288 2971 fax 937 Series V2 3 0308 V2 3 INTRODUCTION The 937 Series features simple operation and built in flexibility as well as extensive diagnostics and error reporting facilities to provide ease of maintenance HOW TO USE THIS MANUAL This manual is divided into seven basic parts Unpacking and Installation Optional Equipment Components Operating System Programming Parts Troubleshooting E O E CAUTION Certain procedures in both the operating section and the service section require that voltage be on in the machine Only trained personnel should perform this function Exercise extreme caution while performing these procedures These procedures will be marked with the lightening bolt symbol as it appears at left CAUTION Certain procedures in both the operating section and the service section require a qualified trained technician to perform the particular task at hand These procedures will be marked with the exclamation symbol as it appears at left 937 Series V2 3 0308 iii V2 3 Features FEATURES OF THE 937 MERCHANDI
18. d be installed at approximately the 1 o clock position on the spiral with the tab extending forward see Figure 7 Locate the pusher in its proper position hold it against the spiral wire and push the semi circular part around the spiral wire Black pushers part 440215 are used on left hand spirals and white pushers part 440141 1 are used on right hand spirals Note Not every selection spiral willneed a product pusher Example Box Items Figure 7 Location of product pusher on spiral Bagged or Boxed Items Vending small bagged items in the 8 selection shelves if not loaded properly could be a problem The sealed edge of the bag may get under the spiral wire causing the product to hang up after it has been vended It is recommended that the lower edge of these types of product be folded forward and up see Figure 8 next to the product before inserting into the spiral space It is also recommended to use a slightly larger count spiral for bagged items because of the product settling to the bottom of the package 937 Series 0208 S Yen gt Figure 8 Fold bagged items bottom edge forward and up Cigarette Vending from the 937 Series Cigarettes can be vended from the candy shelves using a 15 capacity spiral for the soft pack regular king 100 MM or 120 MM packs A 12 capacity spiral should be used for box packs Lock Product Shelves When all of the product has been loaded be sure all shelves are re
19. e weight concentration is toward the back of the cabinet Trucking and lifting should be done from the back CAUTION should be taken when trucking from side 3 On machines with lock in place first unlock and turn handle to open door When no lock is furnished remove clip and turn handle Swing door to its full open position 4 Remove all additional packing material from the machine 5 Warranty The warranty card is attached to the cover of this manual It must be filled out in full and mailed at once to insure coverage Leveling the Machine on location is important for the proper function of the machine There are four leveling screws in the legs of the machine to make any necessary adjustments After positioning the machine level it from front to rear and right to left directions After leveling turn front right lock side leveling screw in about one half turn to drop this corner slightly to make the door easier to close and lock Locating the Machine the 937 is designed to be used with a Bev Max 2 It should be placed 1 1 to the right of the Bev Max see figure A A set of spacers part 9371008 is included with the Satellite and should be installed on the Satellite cabinet These spacers will give you the proper clearance between the BevMax and Satellite 937 Series 0208 1 02 Place level in position A and adjust the bottom leg levelers and repeat in positions B amp C IMPORTANT A set of anchoring br
20. ection tabs Numbers220s Snack 93000 Selection tabs Numbers230s Snack o 9701 Selection tabs Numbers240s Snack goo Selection tabs Numbers 2505 Snack Ogon Selection tabs Numbers 2605 Snack Pgo Price Label Self Scrolling 40 2 40 Price Label Self Scrolling 2 40 4 35 937 Series 0308 6 11 V2 3 Candy Paired Shelf V2 3 6 12 937 Series 0308 Candy Paired Shelf Key 9377 Erz clockwise motors cw blue white and counter clockwise motors ccw blue gray Candy shelf Weldmentony 1 16000330 6 Vend motor complete Counter clockwise CCW blue gray x 360276 Spiral retainer Gray left hand LH Harness only 8seletins __ 1680074 8 Screw PH T 23 8 32x5 16 O 9 Assembly shelfspacer 16600416 Selection tabs Numbers 2205 Candy Z 19870019 Selection tabs Numbers 230 Candy 937000 Selection tabs Numbers 2405 Candy 90145 Selection tabs Numbers 2505 Candy o 937006 Selection tabs Numbers 2605 Candy 1 937000 Price Label Self Scrolling 40 2 40 Price Label Self Scrolling 2 40 4 35 937 Series 0308 6 13 V2 3 Delivery Bin V2 3 6 14 937 Series 0308 Delivery Bin 937 Series 0308 1 1 Bi 1 1 Bi 6 nner Door Standard 2000784 nner
21. ed in the lowest snack shelf making the drop distance as short as possible IMPORTANT Product must not be forced into the spiral spaces it should fit freely If a product fits tightly use a larger pitch spiral The bottom of the product should be placed on top of the spiral wire that rests on the shelf surface see Figure 2 The width of the product must be greater than the diameter of the snack spiral If it is smaller the product may fall through when it is in the front ready to vend position 937 Series 0208 1 05 Figure 1 Moving shelf into the loading position Ihe N i b zn Figure 2 Placement of product on main product snack shelves and front end position of spiral V2 3 Installation Adjusting the Stopping Position of the Spiral One primary difference that distinguishes the 937 motor from previous motors is an eight sided star at the drive hub of the motor This permits the stopping position of the spiral to be customized by the operator to ensure the best possible delivery of each product To change the stopping position of the spiral remove the spiral lock from the motor by pinching the shaft of the spiral lock from the back side of the motor and pulling forward on the front side of the spiral lock The spiral lock can be reinstalled in any of eight different positions by turning the spiral lock to the position desired and pushing the shaft of the spiral lock through the eight sided star a
22. er than AP or an authorized AP Dealer Distributor A Unit or part thereof which has had the serial number removed defaced or otherwise altered Any plastic or glass windows lamps fluorescent tubes and water contact parts Any Unit used outdoors Any accessories used with the Unit that were manufactured by some person or entity other than AP or CO ZU OX EET oe Any Unit repaired within the warranty period with parts other than genuine AP built or endorsed parts AP DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND AS TO THE UNIT AND ALL WARRANTIES OF ANY KIND AS TO ANY ACCESSORIES THIS DISCLAIMER OF WARRANTIES INCLUDES 1 ANY EXPRESS WARRANTIES OTHER THAN THE LIMITED WARRANTY PROVIDED ABOVE AS TO THE UNIT AND 2 ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AS TO THE UNIT AND ANY ACCESSORIES UNDER NO CIRCUMSTANCES SHALL AP BE RESPONSIBLE FOR ANY INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES LOSSES OR EXPENSES INCLUDING BUT NOT LIMITED TO LOST PROFITS LOST SALES INJURY TO PERSON OR PROPERTY ARISING FROM OR IN CONNECTION WITH THE USE OF OR THE INABILITY TO USE THE UNIT FOR ANY PURPOSE WHATSOEVER REGARDLESS OF THE LEGAL THEORY CONTRACT TORT OR OTHER IN NO EVENT WILL AP BE OBLIGATED TO PAY DAMAGES FOR ANY AMOUNT EXCEEDING THE PRICE PAID FOR THE UNIT No representative of AP or any other person is authorized to assume for AP or agree to on the behalf of AP any other liability or warranty in conne
23. ew removed to permit door to reach maximum swing 1267 CAUTION The screw should be replaced immediately upon reaching the machines final location Failure to replace this stop may result in damage to an adjacent machine or the harnesses in the machine 937 Series 0208 1 04 V2 3 Installation Basic Set Up Steps 1 Remove all packing materials 2 Set prices and options on control board 3 Load machine adjust spacers or spirals as needed Install price tabs on the shelves Install product pushers as needed Coin test Bill test if applicable Install lock cylinder if needed s Loading Snack Shelves Open the main door to its full open position While pushing down on the plastic lock lever located on the right side of the shelf grasp the shelf under both front corners see Figure 1 Lift the front of the shelf slightly and pull forward until the shelf reaches its stop On shelves 1 through 4 the shelves tilt down do not drop to make loading easier A new feature in the 937 Series the bottom 2 shelves do not tilt for easier loading Only one product shelf should be in the loading position at any time When returning a shelf be sure the shelf is in its full home or vend position Begin loading with the top shelf Move it into the loading position The height spacing for items is greatest in this shelf and the tallest bagged items should be placed there Soft items such as pastry pies etc should be plac
24. f or machine being set For example if you are changing the top shelf and selection 210 is set to enable while 212 216 are set to disable then you would be disabling the top shelf from Golden Eye because the lowest selection number on the shelf was set to enable 937 Series 0208 4 05 SET GOLDEN EYE SEL Mode 5 2 Set Golden Eye Selections Initial Screen PRESS TO CONTINUE Mode 5 2 Screen 2 Set Golden Eye Selections Field A is the currently enabled Golden Eye selections ENTER START LOCATION XXX Mode 5 2 Screen Set Golden Eye Selections Field A is the starting selection number entry field ENTER END LOCATION Field A Mode 5 2 Screen 4 Set Golden Eye Selections Field A is the ending selection number entry field Field A Field B XXX XXX YYYYY CONTINUE Y Mode 5 2 Screen 5 Set Golden Eye Selections Field A is the starting and ending selection number entry field Field B is the action field either enabled or disabled V2 3 Programming Mode 5 3 Check Motor Scan Mode 5 3 is used to verify the state of the selection CHECK MOTOR SCAN motors in the Satellite To access this mode press the Service Switch 5 times then press 3 on the selection keypad the display will show the results of the last Motor Scan Test Press the key to scroll through the results Mode 5 3 Check Motor Scan Initial Screen To initiate a new scan of the motors Press the 1 ke
25. hand side of the coil When the motor turns it turns only 180 degrees half revolution rather than 360 degrees full revolution These motors are available through aftermarket parts only Delivery Bin Cushion A delivery bin cushion is available for use when vending heavy or fragile items Lexan Window A Lexan window is available as a direct replacement for tempered glass 937 Series 0208 2 01 V2 3 Components High Efficiency Lighting System Energy Star ballast amp T5 bulb provide increased lighting exceptional light distribution and present products in their true vibrant colors Main Product Shelves There are either five or six main product shelves per machine Each selection has its own motor mounted to the back of the shelf Every shelf has its own harness and plug for connecting to the remainder of the circuit through the cabinet receptacle located in the rear right of the cabinet The motors are the same on either shelf It is possible to exchange a five selection shelf with a ten selection shelf or visa versa You also have the capability to gain one inch either up or down on any shelf To do this the shelf should be removed and the cabinet back harness receptacle lowered or raised along with the right amp left shelf tracks Note When exchanging the shelves you will not need any parts but you will have to reprogram the machines prices Delivery Bin This is located below the display window on the doo
26. he week shown in Field C will now be highlighted To change the setting to no press key 2 to yes press key 1 The highlighting will move one day at a time until all days are set then the stop time hour Field D will be highlighted Use the numeric key pad to enter the ending hour using 24 hour military clock Field E will now be highlighted use the numeric key pad to enter the ending minutes The display will now show OK Y CLR N Press the key to continue the display will show the currently assigned selections Press the key to continue the display will show Enter Selections Use the selection keypad to enter the selections See notes below for further explanation Notes To Set Single Selections Enter the selection number then press the key the display will show you whether you are Enabling or Disabling the selection Press the key to continue entering selections or the CLR key to return to Set Not Avail Time To Set Entire Shelves Enter 2X where X equals the shelf number the display will show you whether you are Enabling or Disabling the selection Press the key to continue entering shelves or the CLR key to return to Set Not Avail Time To Set Entire Machine Enter 2 the display will show you whether you are Enabling or Disabling the selection Press the key to continue entering selections or the CLR key to return to Set Not Avail Time Additional Notes Enabled selection use wil
27. ing and installing spiral Figure 4 Alignment of movable product spacers 1 06 V2 3 Installation Loading Main Product Candy Shelves Product Spacers 8 Selection Shelf The 8 selection candy type shelves are loaded The 8 selection shelves are equipped with a product similarly to the 4 selection shelves except that the spacer see Figure 6 that can be pivoted from the bottom of the product sits on the shelf in front of right side of every other product space These the spiral wire see Figure 5 These products must spacers should be pivoted out to hold the product also fit properly and the product should fit freely upright but nottight againstthe product Leave about do not force product into spiral 1 8 clearance between the spacer and the product ee o ge w s 130 60 Figure 6 Candy shelf product spacer Figure 5 Placement of product on candy positioned to hold candy upright shelves and front end position of spiral 937 Series 0208 1 07 V2 3 Installation Product Pushers Included with the machine are enough pushers for you to install apusher on each candy spiral This plastic part is designed to push the top of the product forward while it is vending helping it fall from the shelf It can also be used with products that have the wrapper end flap on the outside of the package In this case the pusher prevents these products from hanging on the spiral by spreading the flap The pusher shoul
28. ither Drop or Home Press the key to change to the alternate setting Notes This mode only sets the operating condition of Golden Eye Selections are enabled disabled in Mode 5 2 GOLDEN EYE POLICY Mode 5 1 Golden Eye Policy Initial Screen 937 Series 0208 4 04 COMBO PR Mode 5 E Screen 2 Combo Discount Amount Field A COMBO PR SET DISCOUNT OK Field B Mode 5 E Screen 3 Combo Discount Amount Field A is the discount amount field Where XX is the amount you set in step 2 Field A is the set up verification field Field A Field B Mode 5 1 Screen 2 Golden Eye Policy on Drop Field A is the current Golden Eye Setting when set to drop Field B is the instructions to change to home Field A MODE ON HOME DROP Field B Mode 5 1 Screen 2 Golden Eye Policy on Home Field A is the current Golden Eye Setting when set to home Field B is the instructions to change to drop V2 3 Programming Mode 5 2 Set Golden Eye Selections Mode 5 2 is used to set up the Golden Eye Selections To access this mode press the Service Switch 5 times then press 2 on the selection keypad the display will show Set Golden Eye Sel Press the key the display will show the selections currently active for Golden Eye in the top line if necessary press the key to see any subsequent screens If no selections are currently enabled the display will show None Assigned
29. l NOT be allowed during the shutdown Disabled selection use will be allowed during the shutdown 937 Series 0208 4 07 SET NOT AVAIL TIME Mode 3 3 Set Not Available Time Initial Screen SELECT BLOCK 1 4 Mode 3 3 Screen 2 Set Not Available Time Field D START MTWTFSS STOP Field A Field C ON State Field C OFF State Mode 3 3 Screen 3 Set Not Available Time Field A is the shutdown starting hour set field Field B is the shutdown starting minute set field Field C is the day of the week selection field In this example Monday Tuesday Wednesday and Thursday are ON and Friday Saturday and sunday are OFF Field D is the shutdown ending hour set field Field E is the shutdown ending minute set field XXX PRESS TO CONTINUE Mode 3 3 Screen 4 Set Not Available Time Field A shows the currently set selections V2 3 Programming This mode is password protected Before entering or changing this setting you must enter the password if one has been assigned You must enable the shutdown block in mode 2 3 in order for the shutdown to become active Shut down blocks are allowed to cross over midnight Mode 2 3 Not Available Mode Mode 2 3 is used to turn on off the shut downs set in Mode 3 3 To access this mode press the Service owitch 2 times then press 3 on the selection keypad the display will show Not Available Mode Press the key and the display will show
30. ng steps assume you are setting the Regular Pricing Then follow one of the procedures below to set prices All Selections Upon pressing the 1 key the display will show Regular XX XX Enter the desired price using the selection keypad the display will change to PR XX XX with XX XX being the price you just entered Press the key a will appear under PR on the display Press the key the display will ask ALL Prices Set Ok Press the key to accept or press the CLR key to go back one step without saving the price By Shelf Upon pressing the 1 key the display will show Regular XX XX Enter the desired price using the selection keypad the display will change to PR XX XX with XX XX being the price you just entered Press the key a will appear under PR on the display Enter the first 2 digits of any selection on the shelf that you are changing example enter 21 if you want to price the entire top shelf Press the key the display will ask SET SHELF X OK Press the key to accept or press the CLR key to go back one step without saving the price 937 Series 0208 4 02 Sat Test Vend Mode 5 B Test Vend Initial Screen Set Sat Price Mode 5 C Price Assignment Initial Screen 1 Regular Pricing 2 z Secondary Pricing Mode 5 C Price Assignment Second Screen Field A Regular Mode 5 C Price Assignment Third Screen Field A is the price setting field Field A Mode 5 C
31. nufacturer its service agent or a similarly qualified person in order to avoid a hazard CAUTION The machine is a heavy item Ensure that sufficient personnel are available for lifting and transporting the machine Use proper lifting procedures and equipment CAUTION The system components in this machine utilize static sensitive components Precautions for handling sensitive devices should be observed when handling these items ESD SENSITIVE Voltage and Polarity Check for Machines located in North America Only It is important that this machine is hooked up to proper voltage and polarity Using a voltmeter perform the following checks from the illustration below ul 115VAC 11 Volt AC 15 10 i Maximum Between Between _ Hot to Neutral Neutral or amp Ground Ground 2 J 937 Series 0208 1 01 V2 3 Installation The 937 Line is assembled and packed so that a minimum amount of time is necessary for preparation to install it on location The following steps are recommended to insure correct unpacking 1 Shipping Damage Thoroughly inspect the exterior of the carton for damage which may have occurred during shipment Report any damage to delivering carrier and follow their instructions 2 Remove the remainder of the packing material On machines shipped with the lock in place the keys are taped inside the delivery bin NOTE On the machine th
32. r and is mechanically operated Should the door become difficult to operate place a small amount of grease on the arm tracks Vend Motors The vend motors used in the 937 Series machines have been specifically developed to operate with the AP Control System One primary difference that distinguishes the new motors from previous motors is the presence of an eight sided star at the drive hub of the motor This permits the stopping position of the spiral to be customized by the operator to ensure the best possible delivery of product Motors are of the fast trac style with all electronics required to correctly operate the motor contained inside the gear case or the motor housing and no external control board Each of the motors used with the 937 Control System will have two terminals The two terminals continue to be used to identify the shelf and column selection to be vended Each motor requires two wires to operate correctly These wires are shelf common and selection lo 937 SHELF WIRING DIAGRAM 937 Series 0208 3 01 Each selection on a shelf will have the same common shelf wire all shelf harness use wire 12 as a shelf common This corresponds to the selected shelf wire in the cabinet harness The terminal for the shelf common in the harness is the smaller of the two Selection numbers are assigned from left to right starting with selection 0 Each selections number corresponds to the numbe
33. r of the wire for that selection Selection numbers in the 937 Series Machines support a three digit selection system The first digit indicates the cabinet number the second digit is the shelf number and the third digit is the selection number on that shelf Part Case Color code Description 360275 1 2 blue 1 2 white 8 point CW food Snack star drive motor 360276 1 2 blue 1 2 grey 8 point CCW Food Snack star drive motor 937 Motor Part Number Chart 0 1 2 3 4 gt x 6 7 6 9 Selection Wire Number PET gt Figure 14 Shelf numbering guide Programming Service Modes To access the service modes for the Satellite open the door on the Bev Max and press the Service Switch located on the right top of the control board 5 times see Figure 9 The display will show Satellite Mode Figure 10 Satellite Mode Figure 10 Initial Service Mode Screen Entering one of the Service Mode letters shown on the following page allows you access to that Service Mode IMPORTANT The Bev Max 2 requires revision 566 or higher software to operate a 937 Satellite Satellite Service Modes To access these modes press the Service owitch on the BevMax 5 times then press the corresponding letter or number B Test Vend C Set Price D Enable Combo Discount E Set Combo Discount F Set Cup Model 1 Set Golden Eye Policy 2 Set Golden Eye Selections 3
34. t the drive hub of the motor Removal Replacement of Spiral Grasp the front of the spiral and turn it clockwise Lift the spiral up and off of the spiral lock When replacing a spiral attach it around the tab on the spiral lock and turn the spiral counterclockwise to lock it in place Be sure the front end of the spiral is positioned properly with the front end of the spiral pointing downward on the left side see figure 3 Pull lightly on the front of the spiral to ensure it is locked in place Product Spacers 4 Selection Shelf A product spacer is used to reduce the width of the product area This feature should be used on any 4 selection single spiral snack shelf where the product width is 4 or less Spacers should fit within 1 8 of the product but should not fit tight against the product There are three positions in each snack space where these spacers can be placed To install the spacer align the lock ears on the lower edge of the spacer with one of the three sets of slots one front and one rear see Figure 4 Push the spacer to the rear to allow the ears to enter the slots then allow the spacer to move forward Be sure the ears are in the same set of slots front and rear see Figure 4 Continue loading all spirals adjust spacers where needed in the top shelf Return the top shelf to the vend position and follow this procedure to load the remainder of the large spiral shelves 937 Series 0208 Figure 3 Remov
35. tem Spiral 1 15 16 30 Item Spiral 1 2 10 Item Spiral 1 3 4 40 Item Spiral 5 16 12 Item Spiral 1 1 2 40 Item Spiral 3 16 SPIRAL DEPTH CHART Spirals highlighted in bold are standard production spirals All other spirals are available through aftermarket parts only vii V2 3 Installation Cautions The following cautionary information should be reviewed before the machine is installed Following these requirements and warnings are required CAUTION This machine is designed for indoor usage only Any other usage will void the Manufacturers Warranty Voltage and Polarity Check It is important that this machine is hooked up to the proper voltage and polarity for your country Use a voltmeter to verify voltage and polarity before connecting the machine to a wall outlet For machines located in North America use the diagram below to verify correct voltages Should the reading be any different than a normal reading or if you are unsure of what the reading should be contact an electrician CAUTION Any procedure marked with the symbol at left requires that the Machine have the power applied and a shock hazard exists CAUTION Different countries may have unique plug arrangements Ensure that the machine is properly grounded before operating CAUTION The power cord for all machines manufactured for use outside of North America are of a type Y attachment If the power cord is damaged it must be replaced by the ma
36. the scrolling price tab as required Test vend with money to ensure correct operation Convert One Snack to Two Candy Selections Remove product from spirals Install divider between the 2 spirals between positions B amp C Remove the selection number tab from the selection Remove the scrolling price roll Locate the extra selection tabs and scrolling price rolls in the service envelope and retrieve the correctly numbered selection tabs and a scrolling price roll from the service envelope Install the scrolling price rolls in positions B and D Install the two selection tabs on the front of the shelf in positions A B and C D Load product in selections Access Mode 23 and disable the paired motors Access Mode 20 and set the new price for both selections and adjust the scrolling price tabs as required Test vend with money to ensure correct operation 7 01 Service Removal of Delivery Bin 1 937 Series 0608 Turn the power to the machine off Disconnect the ribbon cables from either side of the delivery bin and remove the ribbon cable from the clips on the sides of the bin The ribbon cable should remain attached to the door weldment Disconnect the control harness from machine harness to the Golden Eye board Remove the 2 screws and washers securing the bin on either side of the glass reference Photo 1 Remove the 2 screws and washers attaching the bin to the lower door stiffener referen
37. turned to their vend position behind the front roller guide Cleaning The 937 series will do the best merchandising job for you if it is kept clean The display window can be cleaned with any good glass cleaner The exterior and interior surfaces should be cleaned with warm water and mild detergent Rinse thoroughly and dry all surfaces CAUTION Do not use any cleaners containing silicon as this could cause electrical failures The main product shelves can be best cleaned with the spirals and product spacers removed Refer to page 1 04 for removal of spirals and removal of the product spacers V2 3 Optional Features Ventilating Fan Part 750102 4 120 Volts Part 750102 5 240 Volts Export This ventilating fan keeps a steady flow of air moving through the vendor cabinet Installation of the fan takes only a few minutes All vendors are wired with a fan plug on the junction box for easy installation Base Kits Base kits are available to make the vendor compatible with other manufacturers Dual Spiral Motors Part 360240 onack shelves can be set up to have dual spiral selections The dual spirals will help vend specialty items better These motors are available through aftermarket parts only Half Cycle Motors Part 360241 The half cycle motors are used to vend thin items This motor is used with a product divider that is positioned down the center of the coil The product is placed on both the left and right
38. y The display wil say Scanning Motors when completed the display will say Scanning motors done press to continue Press the key to scroll MOTOR SCAN RESULTS through the results GOOD MOTORS X Field A Mode 5 3 Check Motor Scan Field A is the number of motors reporting as good MOTOR SCAN RESULTS BAD MOTORS Field A Mode 5 3 Check Motor Scan Field A is the number of motors reporting as MOTOR SCAN RESULTS MISSING MOTORS XX Field A Mode 5 3 Check Motor Scan Field A is the number of motors reported as missing 937 Series 0208 4 06 V2 3 Programming Mode 3 3 Set Not Available Time This mode works in conjunction with Mode 2 3 Not Available Mode Mode 3 3 is used to set timed machine shutdown periods To access this mode press the Service Switch 3 times then press 3 on the selection keypad the display will show Set Not Avail Time Press the key and the display will show Select Block 1 4 There are 4 different shutdown time blocks available Choose the number of the block you want to edit by pressing the corresponding number 1 4 on the selection Upon entering the block number the display will show the current shutdown setting with the starting hour highlighted Using the numeric key pad setthe starting hour using 24 hour military clock in Field A Field B will now be highlighted use the numeric key pad to enter the starting minute The days of t
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