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PRODUCT MANUAL INSTALLATION, OPERATION

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3. 8 8 Temporary Storage 8 8 INSTALLATION 9 sayssprpasataukubaspayamapuyawkusytapsayaqakuyasaka 9 PUIG PAE 9 Positioning and 9 Appliances Equipped with Casters 9 STEPS TO REMOVE CLAMSHELL BROILER FROM WOOD 22952322 10 Air Supply and Ventilation 11 ELECTRICAL CONNECTION 12 Electrical Grounding Instructions 12 Important Electrical Precautions 12 CLAMSHELL BROILER START UP 13 Remove stainless steel plastic film cover 13 Temperature Verification 13 LOWER THERMOCOUPLE LOCATIONS 14 UPPER THERMOCOUPLE LOCATIONS 14 Startup Form Procedure ouai e c ea RO OE ERO Hen 15 THERMOCOUPLE LOCATIONS DIAGRAM 15 START UP CHECKLIST SAMPLE 16 FRONT CASTERS ADJUSTMENT 17 LATCH SYSTEM INTERNAL OPERATION A UNLATCHING18 LOWER GRATE ADJUSTMENT PROCEDURE 20 GAP CALIBRATION amp UPPER PLATEN ASSEMBLY LE VELEIN sexes
4. 22 EXHAUST MOTOR FUSE REPLACEMENT 25 EXHAUST MOTOR ASSEMBLY REPLACEMENT 26 LOWER GRATE REPLACEMENT PROCEDURE 27 LOWER INFRARED ELEMENT REPLACEMENT PROCEDURE us aum iP dE dodi XS 28 UPPER GRATE ELEMENT REPLACEMENT PROCEDURE 29 READING THE LED S FROM SOFTWARE INTERFACE PIARD IINE epee es Su 30 READING THE LED S FROM SIB DIAGNOSE Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 SERVICE MANUAL PLATEN ERRORS 2229 py dua bey cous our 31 READING THE LED S FROM SIB PLATEN HOMING 32 READING THE LED S FROM SSRB 33 CLAMSHELL BROILER ACCESSORIES 34 USE AND ons 35 OS PAB OM ig 35 vine 35 WNO uo icsercaciaeacesteascsccetcesecgestenteneececees 35 Service Maintenance 36 Service and 36 CLEANING AND MAINTENANCE 37 Daily Cleaning TT Til 37 Weekly Cleaning 39 CHICKEN PRODUCT 42 CHICKEN NUGGETS PRODUCT PLACEMENT 43 BACON SAUSAGE PRODUCT PLACEMENT 44 DESCRIPTION OF CLAMSHELL BROILER CONTROL 46 easyloUCH OVERVIEW 47 Clamshell Broiler Operating Modes 47 Cook Cyc
5. Pull Latch completely free position grate will drop down Figure 3 shows the latch completely un latched from the cowl assembly Figure 1 shows the latch system locked in place Page 18 Important note Hand support should be maintained until the grate is fully locked in closed or open resting position to prevent the sudden drop of the grate assembly Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL LATCH SYSTEM INTERNAL OPERATION B LATCHING HOT SURFACE Ns Personal Protective Equipment Must be worn w I a Grill Temperatures How to latch the top grate to cowl assembly Will Cause Severe Burns While pulling the knob with the other hand lift up the upper grate as shown in figure 4 Figure 6 shows the latch completely latching the grate to the cowl assembly Turn knob approximately 5 turns until you feel resistance Important note Hand support should be maintained until the grate is fully locked in place to prevent the sudden drop of the grate assembly Note Ensure the upper grease shield is in the right place aligning the two notches as shown above How to check Knob should be turned clockwise only finger tight Ensure the bracket is ti
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9. e Unscrew the four 4 screw see figure 4 and e Lower grates into the lower position as shown remove back panel place it a side figure 1 e Usingthe block tool verify the alignment of the grates Left Grate Right Grate Left Grate Figure 4 shows the back panel screws lt Right Grate VETE 168 e Using a socket with an extension slightly loosen the bolts of the stop block two 2 bolts each Figure 2 shows possible lower grates positions block see figure 5 e make proper adjustment according to the results A Good no adjustment required Grates proper adjustment required x Page 20 Part EB SM Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL LOWER GRATE ADJUSTMENT PROCEDURE continuation F e Tighten the four 4 bolts to secure the stop blocks E in place I Figure 6 shows stop block with bolts e Re install the back panel and test the unit proceed with the upper platen levelling N E M 34 5 Figure 5 shows the back four 4 bolts of the stop block P E agi h xt e Tap the stop blocks to move them up or down and gently move the grates until they are aligned As shown on figure 2 Part
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14. Electrical Grounding Instructions The appliance is equipped with a standard Nema 15 50 plug with appropriate strain relief for your protection against shock hazard and should be plugged directly into a properly grounded three prong receptacle Do not cut or remove the grounding prong from this plug Page 12 GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL HI GH VOLTAGE Important Electrical Precautions Never touch anything that is powered by electricity when your hands are wet It is recommended to allow enough slack on the electrical cord to allow the appliance to be pulled out for proper regular cleaning and maintenance DO NOT USE AN EXTENSION CORD TO CONNECT THIS UNIT TO A POWER SUPPLY DO NOT USE THIS APPLIANCE IF THE POWER CORD IS DAMAGED DO NOT ATEMPT TO REPAIR A DAMAGED POWER CORD DO NOT EXPOSE THE POWER CORD TO HEAT OR SHARP EDGES DO NOT OPERATE BROILER IF THE CORD HAS BEEN PINCHED OR HAS BEEN DAMAGED AS A RESULT OF RUBBING ON SHARP EDGES Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL CLAMSHELL BROILER START UP SERVICE MANUAL Certified Installer Ensure power supply is connected to the appliance Remove all factory applied protective material by washing with hot water mild detergent or a soap solution NOTE Each clamshell broiler has been factory tested and adjusted prior to shipment It may be necessary to further
15. Garland PRODUCT MANUAL INSTALLATION OPERATION PARTS AND SERVICE ELECTRIC DUAL SIDE CLAMSHELL BROILER MODEL CXBE12 PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE FOR YOUR SAFETY THIS PRODUCT HAS BEEN CERTIFIED AS DO NOT STORE OR USE GASOLINE OR COMMERCIAL COOKING EQUIPMENT AND MUST OTHER FLAMMABLE VAPORS OR LIQUIDS BE INSTALLED BY PROFESSIONAL PERSONNEL AS IN THE VICINITY OF THIS OR ANY OTHER SPECIFIED APPLIANCE INSTALLATION AND ELECTRICAL CONNECTION MUST COMPLY WITH CURRENT CODES IN CANADA THE CANADIAN ELECTRICAL CODE WARNING PART 1 AND OR LOCAL CODES IMPROPER INSTALLATION ADJUSTMENT IN USA THE NATIONAL ELECTRICAL CODE ANSI ALTERATION SERVICE OR MAINTENANCE NFPA CURRENT EDITION CAN CAUSE PROPERTY DAMAGE INJURY ENSURE ELECTRICAL SUPPLY CONFORMS WITH OR DEATH READ THE INSTALLATION ELECTRICAL CHARACTERISTICS SHOWN ON THE OPERATING AND MAINTENANCE ii mE INSTRUCTIONS THOROUGHLY s pant BEFORE INSTALLING OR Postin a prominent location instructions to be followed in the event the user smells gas This SERVICING THIS EQUIPMENT information shall be obtained by consulting your local gas supplier THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL FACTORY TRAINED TECHNICIAN THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY MANUFACTURED EXCLUSIVELY FOR CHICK FIL A BY GARLAND COMMERCIAL RANGES http www garland group com Pa
16. Date of certification Note See Installation Operation Manual for detailed instructions on the clamshell broiler and control functionality This form is to be faxed to the RISE Call Center 727 569 1247 or by email via Rise callcenter manitowoc com immediately upon completion from the Chick fil A site Part 4532160 05 16 Part EB SM Rev 09 7 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL FRONT CASTERS ADJUSTMENT SRT broiler Green Power Main Switch OFF 0 position REAR CASTERS FRONT CASTERS 2 Rear Casters are fixed DO NOT ATTEMPT TO ADJUST THEM ra pror front casters only 4 Lockthe caster using the caster brake Note applying the caster brake system will lock the wheel and the swivel of the caster assembly 5 gt UT wheels are off the ground and no longer bearing Part G EB SM CFABROILER Rev 09 7 Mar 14 SERVICE MANUAL 6 Loosen caster jam nut by turning it clockwise with a wrench 7 Adjust the caster assembly by turning the caster brake on clockwise to increase the height or counterclockwise to decrease the height 8 After the broiler is completely level tighten caster jam nut to secure the caster assembly IMPORTANT NOTE On the caster assembly shown above there is a nut used to assemble the swivel system do not use wrench on this nut This
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18. the green button to acknowledge the DONE message Note If the wrong recipe was selected the recipe can be changed by stopping the cook cycle acknowledging the warning selecting the correct recipe and pressing START or the GREEN push button again Changes should made within thirty 30 x seconds to avoid the product x ER o a E ds ridu id SAUSAGE or BACON After a cook cycle has ended if the cooked product fails to match the color requirements in the Test Quality Photos cook the x batch for an additional 45 seconds by pressing the x 45 sec icon The platen will close and the product will cook for the additional time Part EB SM Rev 09 7 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL easyToUCH OVERVIEW continuation CHANGES TO A RECIPE COOK CYCLE CFA MENU es 1 Follow step from M GUD MUSCETS aol 1 to 6 from previous Press amp Go MENU X 3 Clamshell broiler will make the necessary adjustments CFA MENU 2 Make the x x c les W necessary 4 Ready to cook adjustments and w product Save SLEEP MODE 4 Top platen will close make sure no _utensils on broiler 1 Press amp Go press CFA MENU SLEEPING 5 Monitor will show 05 48 Sleep
19. Check fuse and 5 needed Install fuse in the holder hold both ends and turn the right end clockwise to close the cartridge fuse holder Ensure the new fuse has the right fuse rating Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 25 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL EXHAUST MOTOR ASSEMBLY REPLACEMENT power before removing panels dL ELECTRICAL HAZARD Warning Always disconnect electrical HOT BROILER Broiler temperature extremely high be very careful Note allow clamshell broiler to cool for approximately 20 minutes before performing this procedure 1 Pressthe GREEN button to lower upper platen if not already down 2 Green turn clamshell broiler Main Power Switch OFF orr O position 3 Disconnect the i electric conduit coupling at the back of the broiler coupling up allowing the two 2 wire connectors pass through the lower part of the coupling note do not pull hard as Nd coupling could damage connector the wire connectors 2 5 Remove the three 3 thumbscrews located around the motor Page 26 7 aware that the 6 Remove blower T 4 wheel using a 3 32 Allen wrench if blower wheel is not being replaced ALLEN SCREW ALLEN WRENCH _ Reinstall blower wheel to the motor shaft of the motor has a Motor small cut off
20. G EB SM CFABROILER Rev 09 7 Mar 14 Page 21 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL GAP CALIBRATION amp UPPER PLATEN ASSEMBLY LEVELLING Th e b r Oi e r u pp e r p at e n g r at e owl a S S e m b ly n e e d S 6 ames pa s keypad Will E OU nere side key to be parallel with lower grates for a maximum f Foll h f dimension of the gauge being used in mils and ollow the next steps for upper platen press mark for example number 875 mils calibration should be entered if using gauge part number Objectives 4532541 Identify proper steps through the program e Identify locking pin on the platen arm assembly e Identify the proper adjustments required to level cowl assembly c How to level top grate from cowl assembly Please review and follow these instruction accordingly 1 Turn Broiler main switch on and panel will HOME SCREEN as shown 8 Numeric keypad will x show at the side key JH in number 2300 and press enter Number will show in the Set Platen ALIBRATION 2 Select press SETTINGS Position box and platen enter password press RETURN be aware computer allows three 4 Select GAP CALIBRATION and press START The platen will move down to the home position and the relative platen position will be
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22. SWITCH NOT INCLUDED NOT SHOWN Page 76 Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL BROILER ACTUATOR ASSEMBLY PART LIST 7 CFA Broiler Assembly ITEM PART DESCRIPTION 1P CRITICAL 1 4531780 ACTUATOR ASSEMBLY 1 2 4531981 ACTUATOR MOUNT BLOCK LWR 1 3 4516084 ACTUATOR SHAFT 2 4 4531836 YOKE CROSS BAR 1 5 4532048 CROSS MEMBER CLR 1 6 4531837 CROSS MEMBER THREADED 1 7 4531870 PILLOW BLOCK ASSEMBLY CFA 4 8 CK4532036 SHAFT SEAL COMPONENTS 2 C 9 4531872 KNUCKLE ASM 2 Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 Page 77 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL CONTROL PANEL PARTLIST 8 CFA Broiler Assembly ITEM PART DESCRIPTION 1P CRITICAL 1 4532333 CONTROL PANEL COMPLETE ASSEMBLY 1 2 1859501 HANDLE 2 3 CK4532600 USER INTERFACE UI ASSY CFA COMPLETE WITH PROGRAM 1 C 4 4531452 POWER SWITCH GREEN 1 C 5 4532043 USB CABLE ASSY COVER 1 C 6 4532040 USB CABLE ASSY C W LOCK NUT 1 7 4532069 BUMPER 1 1 8DIAX3 4H 2 8 4523482 SPEAKER 4 WATTS SMT NOT SHOWN 1 9 4532307 WIRE HARNESS SPEAKER 1 10 4532162 LABEL SERVICE CONTACT 1 11 4532554 LABEL QR CODE 1 Page 78 Part EB SM CFABROILER Rev 09 7 Mar 14 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL PARTLIST WIR
23. aum shown in the Current Platen Position Box 5 Select press Calibration Instrument qq C Size x 9 Proceed with EET the gap tools in place position the gauges between the two lower grates If lower grates are uneven place the gauge on the lower of the two grates note although the lower grates may be uneven at some places from front to back they should be flush at some point If not than they should be adjusted before calibrating gap see lower grate adjustment procedure CALIBRATION Page 22 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL GAP CALIBRATION amp UPPER PLATEN ASSEMBLY LEVELLING continuation a CALIBRATION asel JAN 1 4 5 1300mi END CALIBRATION APPLY CALIBRATION Ls 18 dta Tun Position 5m Point M 11 Numeric keypad will show at the side Key in us number that is 100 mils greater than the gauge being used and press enter Enter 975 mils in our example gauges upper grates lower E grates 12 Upper platen will lower Next step will be a visual inspection to check if the gap between the gauge and the upper grate are equal both front and back If not adjustment
24. the motor is trying to move the platen If LED 10 is lit and platen is at the bottom the motor may be on the lower overtravel switch Similarly if LED 11 is lit and platen is fully open the motor may be on the upper overtravel switch If LED 12 is lit or blinking while the platen is moving the SIB has detected an overcurrent condition and there may be binding or an obstruction at some part of the mechanism Check that the motor encoder connector is properly seated on the SIB front middle right and that it is wired correctly Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 31 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL READING THE LED S FROM SIB PLATEN HOMING Platen Homing Behavior At the start of the homing process the controller first determines if the platen is at the upper switch If it is the platen starts moving down Otherwise the platen moves up by as much as 1000 mils before moving down If platen starts at or above the upper switch LED 6 LED 7 LED 10 LED 11 amber amber blue green Upper Down Up Overcurrent OFF OFF OFF OFF Initial LED state OFF OFF OFF Platen starts moving down ON OFF OFF Platen continues to move down OFF OFF Platen reaches home switch OFF Platen begins to move back up OFF Platen continues to move up Platen continues to move up past upper switch OFF Platen stops at hood heig
25. 7 START UP CHECKLIST 16 17 T TEMPERATURE 46 TEMPORARY STORAGE 8 THERMOCOUPLE LOCATIONS 14 THERMOCOUPLE LOCATIONS DIAGRAM 15 16 17 TROUBLESHOOTING 64 U UNLATCHING 18 V VENTILATION 11 W WARRANTY 4 WIRING DIAGRAM 81 WOOD CRATE 10 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 Page 83 Garland Installation Operation amp Service Manual RECYCLE REUSE REDUCE GARLAND Broiler MODELS CXBE12 Manufactured By Garland Commercial Ranges http www garland group com Qan 7 WOC
26. AND MAINTENANCE continuation 29 Reinstall parts removed for cleaning after they have air dried 30 Press the GREEN button to lower upper platen Turn the clamshell broiler Main Power Switch OFF Green Main Power switches are set at the OFF 0 di position x A yn 0 31 Remove the three 3 thumb screws located around the motor Important Be gentle with the electrical conduit when removing motor electrical conduit is not designed to be disconnected Do not attempt to disconnect ES fupthem oto er pray blo m eee with degreaser solution It is recommended to perform cleaning over a towel rug paper for easy disposal of the falling debris Rest the upper blower assembly safe with all other parts are cleaned and returned Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 33 Remove exhaust a tray wring outa clean sanitized towel and spray with degreaser solution Turn towel over and wipe surface to remove grease i 2 wm j no degreaser solution They can be cleaned in the 35 Place exhaust tray housing amp motor in place and tighten the 3 thumb screws manually by hand Page 41 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL CHICKEN PRODUCT PLACEMENT Always check with Chick fill A store Manager for latest cooking method
27. FAN KIT INCL ITEMS 4 4B 5 6 HIGH TEMPERATURE SEAL AND FASTENERS 5 4531863 EXHAUST HOUSING 1 6 4531834 BLOWER WHEEL W SET SCREW 1 C 7 4532456 EXHAUST TRAY ASSEMBLY 1 8 F545 SCREW 10 24 X 1 2 PAN HEAD PHILLIPS MACHINE NOT SHOWN 2 Part EB SM CFABROILER Rev 09 7 Mar 14 Page 75 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL LOWER BROILER BOX PARTLIST 9 6 CFA Broiler Assembly ITEM PART DESCRIPTION 1P CRITICAL 1 4532664 GRATE ASSY LOWER LEFT REPLACES CK4531509 1 2 4532663 GRATE ASSY LOWER RIGHT REPLACES CK4531508 1 3 4531517 BROILER SECTION IRELEMENT ASSEMBLY 1 C 4 4531817 BROILER BOX FRONT COVER ASSEMBLY 1 5 CK4531814 BROILER BOX INNER FRONT ASSEMBLY 1 6 CK4531869 SWITCH ASSY LH GRATE LWR INCL SWITCH amp BRACKET 1 FOR BRACKETS ONLY USE 4532668 SEE ITEM 15 gt CK4532032 SWITCH ASSY RH GRATE LWR INCL SWITCH amp BRACKET 1 FOR BRACKETS ONLY USE 4532668 SEE ITEM 15 8 4531983 LOWER GRATE SWITCH 2 9 4524675 PUSH BUTTON SWITCH ASSY 1 C 10 4531533 PIVOT BUSHING ASM LOWER GRATE 2 11 4532088 LIMIT THERMOSTAT OPEN 257F CLOSE 230F 1 C 12 4531813 BROILER BOX WELDED ASSEMBLY 1 13 4531534 PIVOT LOWER GRATE 2 14 4531535 STOP BLOCK LOWER GRATE 2 15 4532668 SERVICE KIT LOWER GRATE SWITCH BRACKETS INCL TWO SWITCH 1 BRACKETS ONLY
28. HI 49M07 1n1eJ d ul9 YIH Jo ssao xo Ul a4njejJeduua1 10suag uondu seg deli Wash Wash HOW 5 5 xyyns u A3 7 Mar 14 Part EB SM CFABROILER Rev 09 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL TROUBLESHOOTING STEPS Cooking Issues Problem Possible Cause Action Undercooked product Incorrect recipe selected Select correct recipe and retry Cook time too low Use cook cycle change screen to increase cook cycle Raw product too cold Check that uncooked product is at correct temperature not frozen as per CFA operational guideline Raw product too thin Use cook cycle change screen to decrease cook gap as per CFA operational guideline Incorrect product placement Follow recommended product placement guidelines as per CFA operational guideline Product not prepared correctly Follow recommended procedure to thaw and filet product as per CFA operational guideline Run size too high Do not exceed recommended full run size as per CFA operational guideline Cook cycle stopped aborted early by operator Discard product Cook cycle stopped aborted early automatically Discard product record alarm type and number Carbon buildup on grates or heating elements Clean elements and grates as necessary Upper grate not latched properl
29. Problem Possible Cause Action Volume set too low Set volume to high Check that speaker is Speaker wiring incorrect seated on both pins No sound Check for voltage at the speaker pins Ul audio defective on Ul when sound is expected Speaker defective Check with known good speaker Use voltmeter to confirm main power Main power lost connected and live Check that Cat5 RJ45 cable seated UI not lit Connection to SIB lost correctly at Ul and SIB Unplug and replug to force reboot 24v power supply defective Check for blinking heartbeat LED on SIB Screen locked out frozen non responsive to touch Software issue Turn off broiler using main power switch turn on after 10 seconds If not working connect a mouse to the USB port and check for pointer movement Ul rebooting Main power intermittent Use voltmeter to confirm main power connected and live Wrong software version loaded Check that software version is up to date 24v power supply defective Check for blinking heartbeat LED on SIB Unable to read USB Flash drive not in long enough Allow 30 seconds for USB to be recognized by UI Flash drive not recognized Go to Settings USB Operations Collect Log and check whether log file is collected or if flash drive not recognized Flash drive not recognized after removal Power cycle broiler with flash drive plugged in Flash drive faulty Retry w
30. adjust the unit as part of a proper installation Such adjustments are the responsibility of the installer Adjustments are not considered to be defects in material and workmanship and are not covered under the original equipment warranty Remove stainless steel plastic film cover Removing this film is one of the things that must be done once the broiler is in place The film covers both internal and external components e g Side panels crumb tray grease shield and must be removed before turning the broiler on 1 Using a plastic scraper wedge the film away from the stainless steel 2 Grasp and pull the film very gently away from the stainless steel Part EB SM CFABROILER Rev 09 7 Mar 14 Temperature Verification HOT SURFACE Grill Temperatures Will Cause Severe Burns Embedded heating elements and thermocouples in ductile cast iron grates allow a maximum temperature of 520 F 271 C Infrared heating elements allow for a maximum temperature of 700 F 371 C The upper and lower clamshell broiler cooking surfaces must be cleaned The broiler is designed and rated for operating conditions where the temperature is above 32F 1 The upper and lower clamshell broiler should be at operating temperatures to perform this calibration procedure approximately 30 minutes 2 Place temperature probe over the thermocouples as per figure 1 under thermocouple locations diagram Allow 5 to 10 seconds f
31. at the end uen Shaft k Profile Allen Screw Blower Mounting Hub Shaft 9J9H 1030W 2U129 3 MUST FLUSH Motor Base 8 Insert the blower mounting hub onto the motor shaft aligning the Allen screw with the flat surface on the motor shaft The end of the motor shaft must flush with the end of the blower mounting hub leaving enough space between the base of the motor and the blower wheel 9 Tighten the Allen screw using a 3 32 Allen wrench 10 Install motor assembly reversing Stepsito Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL LOWER GRATE REPLACEMENT PROCEDURE e Turn broiler off and disconnect power supply PPE Approved Personal Protective Equipment Must be worn HOT SURFACE Grill Temperatures Will Cause Severe Burns e Letthe broiler grates cool down How to replace lower grates assembly 4 Disconnect the thermocouple from the System Interface Board SIB located on the right side of the unit The connector on the right represents the left bottom grate and the connector on the left represent the right bottom grate photo above 5 Disconnect the element grate connection located behind the lower front panel Cut ties to free wires 1 Remove the oil tray assembly and the grease drawer 6 Usinga Phillips 42 screwdriver disconnect the grate ground wire from the pivot tube p
32. calibration lost or incorrect calibration if necessary Upper reference switch in Check upper reference switch is wrong position positioned below over travel switch Check bracket and tighten if Limit switch bracket loose necessary Page 70 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL BROILER ACCESSORIES PART LIST 01 CFA Broiler Assembly ITEM PART DESCRIPTION 1P CRITICAL 1 4531822 BROILER BOX INNER RT LT 2 3 4532092 BRUSH SCRAPER HOLDER 1 4 4532519 OILTRAY ASSEMBLY 1 5 4532550 INSERT PACK OF 10 1 7 4532541 SERVICE TOOL GAUGE BLOCK COMMON CALIBRATION TOOL 2 8 4532089 SERVICE TOOL WRENCH 1 9 4532297 SERVICE TOOL CFA BROILER TEMPERATURE PROBE 1 10 4532097 SERVICE TOOL ADJUSTMENT TUBE 1 11 4532098 SERVICE TOOL ADJUSTMENT CROSS 1 Part EB SM CFABROILER Rev 09 7 14 71 SERVICE MANUAL BROILER INTERIOR PARTLIST GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL 2 CFA Broiler Assembly ITEM PART DESCRIPTION 1P CRITICAL 1 4532046 CFA POWER CORD ASSEMBLY 1 2 4532159 POWER SUPPLY 24VDC 1 C 3 4531927 CONTACTOR 3 POLE 1 C 4 CK4532026 STRAIN RELIEF PLATE ASSEMBLY 1 5 1855601 UPPER LOWER LIMIT S
33. damage is unnoticed until the equipment is unpacked notify the freight company immediately within 15 days and file a concealed damage claim 4 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL SAFETY e DISCONNECT ELECTRICAL SUPPLIES BEFORE OPENING PANELS FOR SERVICING KEEP THE APPLIANCE AREA FREE AND CLEAR FROM COMBUSTIBLES e DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATION AIR if applicable This appliance is for professional use and shall be used only by qualified personnel Warning Accessible parts may become hot during use Young children should be kept away This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety CAUTION THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE WITH LOCAL REGULATIONS IN FORCE THIS UNIT IS INTENDED FOR INDOOR USE ONLY THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE GARLAND WILL NOT PROVIDE SERVICE WARRANTY MAINTENANCE OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS Do not operate the broiler unless it has been commisioned Start Up by a Factory Authorized Service Center Do not operate the broiler without reading this opera
34. mE 7 asi a drives mund IM o I BRIGHTHESS o APS RESET FIER U38 SOFTWARE UPDATE TOUCH Computer will search for USB if successful display will go back to COLLECT LOG rwit 4 Ek 2tME IL Ir ji OPERATION VIDLUME BRIGHTNESS usi GPERATH NE 1 WECIFE RESET FN 1381 SOFTWARE UPDATE gt COLLECT LOG If search for USB unsuccessful screen will state Couldn t find USB drive Try a different USB flash drive and repeat number 5 If USB was found successfully start again from number 5 6 The upgrade may take up to 10 minutes Be patient and DO NOT remove the flashdrive The screen will turn black with white text The text will change as the files are copied from the FlashDrive The screen may appear frozen as the first couple of files take a few minutes Soon the screen will advance as more files are loaded After the last file is processed the screen will say rebooting and automatically proceed to turn off and restart It may reboot twice as the software may need to update of the SIB Smart Interface Board as well This is normal Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 55 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL INSTRUCTION FOR SOFTWARE UPDATE continuation Danning fen t ushdrw stinger sib installer
35. nut is intended for the caster swiveling system only Page 17 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL LATCH SYSTEM INTERNAL OPERATION A UNLATCHING Check list for the top platen grate latch mechanism and the to the cowl assembly PPE Approved Personal Protective Equipment Must be worn HOT SURFACE Grill Temperatures Will Cause Severe Burns Objectives Recognize basic Latch requirements e Identify the locking pin stages e Identify the grate anchor and the tether anchor LATCH PIN DESCRIPTION SAFETY AREA 1 LOCKING AREA BRACKET N ALLEN KEY How to unlatch top grate from cowl assembly Untighten knob counterclockwise approximately five turns as shown in figure 1 until grate drops approximately 1 4 to a safety lock not allowing the grate to drop all the way down as shown in figure 2 Latch unlocked or safety position grate loose Grate will drop aproximately 1 4 down Figure 2 shows the latch system in safety place Simultaneously push the grate up while pulling the knob out to release the grate as shown in figure 3 Knob does not come out of the cowl assembly Grate can now separate from the cowl assembly Keep holding the grate until the resting position Latch locked position grate locked in place 5 turns
36. place it on designated yellow tray 2 Notify Boards person that filets are ready for cooking This will alert Boards person to prepare broiler Page 42 3 Loadraw chicken onto broiler Fillet Ensure that oil has been applied to lower and upper broiler grates Load up to 10 filets on broiler 5 rows of 2 filets working from front to back Position filets so they are centered on left half or right half of lower broiler grate not overlapping outer or inner edges of broiler grate Vis Load of 6 filets Load of 10 filets Place filets with smooth side down because best broiler marks will show on smooth side Point tips of filets to outside of broiler so that thickest portion of filet is in center of broiler Make sure filets do not touch Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL CHICKEN NUGGETS PRODUCT PLACEMENT e Nuggets Cook only the amount of chicken that will be served within 30 minutes Never cook more than designated Ensure that Nugget screen is in place on lower amount at a time broiler grate and that oil has been applied to screen and upper broiler grate Do not use butter flavored oil to coat broiler grates 4 Notify Boards person that chicken is loaded and ready to be cooked 5 Remove raw chicken transfer pans and any utensils used from Boards area while Boards person lowers bro
37. sh ant usbdrv stinger s k installer sh During the restart check that the software version is the expected revision v1 2 0 In this example the software is at version 0 7 version also verified in HE 2 27 3274 7 Only remove the FlashDrive when the Home screen comes up This is your indication that the soft ware update is complete Tag the flashdrive by writing the S N of the broiler HOME SCREEN ALL RECIPES SETTINGS DIAGNOSTICS 8 Press Settings select SUPER USER and enter the password provided Scroll through Settings to Calibration Refer to 4 Wait for the platen to move down and settle at the home switch Verify that the Current Platen Position is the same as the one recorded before the update If the number is not within 2 a gap calibration will be required Return to Settings SELECT A USER SUPER USER STORE MANAGER Page 56 Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL INSTRUCTION FOR SOFTWARE UPDATE continuation 9 From Settings scroll to Volume and confirm it is set to HIGH Use the Up arrow key to confirm that the speaker is working Return to Settings C 388 7 ORO easy TOUCH 10 From Settings scroll to Sleep Settings and confirm the Auto Sleep is YES Set the Auto Sleep De lay to 300 sec Select the check mark
38. the side If the outlet is other than NEMA15 50R DO NOT INSTALL the clamshell broiler until this issue is resolved Call Garland Service at 1 855 586 1542 2 Remove unit from package Inspect for any obvious shipping damage Shipping material under the platen will be removed at a later step Remove side panel and ensure line cord is secured to the contactor Check all wiring at the terminal block for tightness Check all pin connectors ensure they are secure 4 Remove existing unit if applicable and place new Chick fil A Clamshell Broiler in place under the hood and plug in with the available outlet Ensure clamshell broiler is leveled side to side front to back and diagonally in location under the hood Provide details if unable to level OOOO ET LI EJ O g Check box to confirm best possible level was achieved 6 Turn on power switch Note the SW version SW update if required 7 control initiates the platen completes the HOMING sequence and the display goes to the HOME screen 8 Remove all packaging materials underneath the platen 9 Spray Kay Release Agent provided by location to both the upper and lower grates Press the PRESS amp GO icon Ensure the clamshell broiler goes to preheat 10 11 12 12 13 11 13 11 Ensure the clamshell broiler pre heats reaches set points soaks and that platen raises and goes to ready state Fill i
39. 591 u u1 Spuo2 s QZ 104 JaMOd y uin Ino pe aJb si uoynq OD 9 55 u1 Ji e uenbes Hulwoy si peusiuy you y 11945 uo u s sem wepe ue JJ uDBnoiuu s 1e1B au 9401s y ss un se paAejap eq dn 1181s 5495 0 enp p p dx uey JAMO lt 1 91 16 p yod y SJeo uue e 1 910J9q JZE Aoqe 45 s uoz V y 995 uoynq 12 4 eu ss id p nous 195 ay Ud aS SI 2 Aue z z 5 1 yoda JC MO 9Qq SI y Jo peajsur peKe dsip aq 1 1 ubiu Pou Uy uolpunj yun y 10 dn 15 591 16 c pue 9 5 1 pue JO s nS 1 5103 UO JguBiu eAeu ueje d Joddn pue JoJen de y MOJ ag si 1n1e1 duu 1 BY 3J9uM suonipuo 104 pue sij jloiq u l JUDAS p93eloosse 5210 63 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL DIAGNOSTICS EVENTS LIST continuation 10
40. 8 Use the platen Platen Position Set Point button to slowly lower the platen until it is barely touching the gauge blocks Once touching raise the platen Slightly 10 mils to confirm that the blocks are now loose and then come back down 10 mils to again establish contact Adjust the platen height as required to satisfy this 10 mils gauge movement test If the amount of contact is different front to back then do further adjustments of the platen level to correct NOTE TAKE CARE TO SEND PLATEN TOO FAR MOVE IN SMALL INCREMENTS TO PREVENT Lac u i T oe Calibration to lock in Jag CEI calibration setting Doc CEE 20 select press End a Calibration to exit Jag COED Screen Calibration completed Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL EXHAUST MOTOR FUSE REPLACEMENT K Warning Always disconnect electrical power before removing panels ELECTRICAL HAZARD 1 Turn the clamshell broiler Main Green Power Switch OFF 0 position OFF 3 Cartridge fuse holder located in the harness contains a glass fuse inside and is show in the picture above Hold both ends and turn the right end counterclockwise to open and remove fuse Phillips Screws on top as shown In the picture above save screws 4
41. 866 PIVOT CONTACT PLATE 14 4531867 PIVOT COMP GASKET 15 4531864 PIVOT BASE 16 4531861 O RING PIVOT BLOCK Part EB SM CFABROILER Rev 09 7 14 Page 73 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL BROILER UPPER PLATEN PARTLIST o O 4 CFA Broiler Assembly ITEM PART DESCRIPTION CRITICAL 1 4531841 COWL ASSY 1 2 CK4531848 COWL STIFFENER ASSY 1 3 4531845 SHIELD PLENUM UPPER GRATE 1 AND ELECTRICAL BOX ASSY CK4531849 GRATE CTRIC OX ASS i C INCLUDE PLATEN IR ELEMENT ASSY D 4532106 CONDUIT ASSEMBLY POWER SIZE 20 1 C 6 1859102 PLATEN ADJUSTOR CAP 3 7 1859103 PLATEN ADJUSTER LOCK NUT 3 8 F690 SHOULDER SCREW 3 9 4531851 9 16 HEX PLATEN ADJUSTER NUT C W O RING 3 10 4531844 PLATEN KNOB HANDLE 1 C 11 4532047 UPPER GRATE SAFETY CATCH 1 12 4531843 RELEASE PIN 1 C Page 74 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL BROILER PLATEN EXHAUST ASSEMBLY PART LIST 5 CFA Broiler Assembly SERVICE MANUAL ITEM PART DESCRIPTION 1P CRITICAL 1 4532507 THUMB SCREW KIT EXHAUST FAN 3 SCREWS INCLUDED 1 2 4532107 CONDUIT ASSEMBLY SIZE 12 1 3 4532571 EXHAUST DEFLECTOR USE SCREWS F545 SEE ITEM 8 1 4A 4531830 EXHAUST MOTOR 24V 1 C 4B 4531829 MOTOR 1 EXHAUST
42. 960mm 1245mm 480 165 218 Kg Electrical Input Specifications ELECTRICAL REQUIREMENTS Unbalance 3 phase Amps MODEL Voltage V Total kW i perline L1 L2 L3 CXBE12 208 3phase 16 05 60 43 4 43 4 47 0 A 5 foot 1 5 long power supply cord with an integral 15 50 plug is provided with each model Note Wiring diagram is supplied with each unit Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 Page 7 SERVICE MANUAL INTRODUCTION GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL GARLAND RECOMMENDS THAT INSTALLATION MAINTENANCE AND REPAIRS BE DONE BY AN AUTHORIZED SERVICE AGENCY OTHERWISE THE WARRANTY WILL BE DEEMED NULL AND VOID FOR A LIST OF AUTHORIZED SERVICE AGENTS REFER TO THE GARLAND WEB SITE AT http www garland group com This appliance should be given regular care and maintenance to operate at peak performance and maximum energy efficiency It is recommended that the unit be inspected every 6 months by a certified service technician for proper operation and performance Remember regular maintenance ensures peak performance Every broiler is inspected and tested at the factory prior to shipment Packing The product is shipped in a substantial crate with the broiler in vertical position Casters are factory installed on the broiler Garland places the unit accessories in the crate in a neat and organized manner and in such a way as to eliminate dam
43. AUTHORIZED SERVICE REPRESENTATIVE BEFORE ATTEMPTING TO RESTORE THE POWER FOR A LIST OF AUTHORIZED SERVICE AGENTS REFER TO THE GARLAND WEBSITE AT http www garland group om Shutdown Turn main switch to the OFF 0 position For extended shut down periods turn main switch OFF 0 position and unplug the electrical power cord NOTE Do not abuse the appliance by leaving at high temperature setting when not required Warnings Do not use an extension cord to connect this appliance to a power supply Do not use this appliance if the power cord is damaged Do not attempt to repair a damaged power cord Do not expose the power cord to heat and be careful not to damage the cord by pinching or rubbing on sharp edges Do not clean the unit with a power washer This appliance is not approved for power washing The appliance generates significant amounts of heat and the operator should take care when touching accessible surfaces that are likely to get hot Areas close to the cooking surface including side panels may get hot enough to burn skin HOT SURFACE Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 Do not attempt to service this appliance unless you are a factory authorized service technician as it will void your warranty This appliance is intended for commercial use only and should only be operated by fully trained and qualified personnel The electrical power supply must be disconnected prior to cle
44. E HARNESSES 9 CFA Harnesses Page 79 7 Mar 14 Part EB SM CFABROILER Rev 09 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL r i EEFT LC 10 CFA Harnesses ITEM PART DESCRIPTION 1P CRITICAL 1 4532101 COMMUNICATION CABLE 1 2 4532040 USB ASSEMBLY CABLE C W LOCK NUT 1 3 4532307 WIRE HARNESS SPEAKER 1 4 4532085 RIBBON CABLE 26 PIN 1 5 4532082 HARNESS POWER DISB 1 6 4532046 POWER CORD ASSEMBLY 1 7 4532302 HARNESS ASSEMBLY 1 8 4532305 HARNESS PLATEN 1 9 4532301 HARNES MAIN 1 9A 4532612 FUSE 5 AMPS CFA MAIN HARNESS EXHAUST BLOWER MOTOR CIR 1 10 4532303 HARNESS TC LOWERIR 1 11 4532304 GROUND WIRE FRONT PANEL 1 12 4532083 HARNESS POWER LOWER HEATER 1 Page 80 Part EB SM 09 7 Mar 14 SERVICE MANUAL L JO 1 l33HS i V N 37 98 _ 9 BAL SI SNIINED SIHL NI NDLIVIRDANI SHL 18003 A eic cc e 3 azis ONY N9 2 S9NIMvHO 37 LON 00 gui c 851 S3HONI NI 38V SWIG TY 23 1 0 0 WWIO3O arms l 5 x 1 031312395 SSIINN 1 VU HN y
45. ECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL INSTALLATION SERVICE MANUAL THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE GARLAND WILL NOT PROVIDE SERVICE WARRANTY MAINTENANCE OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS General In the United States the installation must comply with the latest edition of the National Electrical Code ANSI NFPA 70 latest edition and or local Codes to assure safe and efficient operation In Canada the installation must comply with local codes and CSA B149 1 and handling Code latest edition and the Canadian Electrical Code C22 1 latest edition In other countries installation must be carried out by a factory authorized service representative according to the relevant regulations codes of practice and the related requirements of the country of destination Adequate clearance must be provided for servicing and proper operation If you have any questions regarding the installation of this unit contact the Garland Service Department at 855 586 1542 or Garland Regional Service Managers Rating Plate Two 2 rating plates will be installed on each unit and they can be found a Inside the front panel under the electronic touch control b Thelower edge of the right exterior body side near the front of the unit If service or replacement parts are needed refer to the model number including prefix amp suffix letters numbers and serial nu
46. OILER GRILL CXBE12 MODEL SERVICE MANUAL easyToUCH OVERVIEW continuation SETTINGS continuation VOLUME J 13 Select LY to save 0 E language 19 Volume option selected display shown SETTINGS GAP EDJUTTMENTS 14 Password option selected display shown x 20 Select LY to save x Volume x 21 Time amp Gap HN i Adjustments option x A selected display shown 15 new _ password Bil 8 SETTINGS x 22 Numeric pad will appear as touch Enter new settings 16 Select to save password 17 Brightness contrast option selected display Shown Make necessary adjustments 23 Select Y to save Time amp Gap Adjustments x 18 Select to save Brightness contrast Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 53 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL INSTRUCTION FORSOFTWARE UPDATE Garland will notify FAS s of new software drop FAS s are required to have clean formatted flashdrives with a minimum size of 8Gb If the file received is compressed zip it needs to be decompressed and content could be approx 24 files should be copied to a clean flashdrive Flashdrive brands must be Kingston Lexar or Sandisk these brands have a faste
47. TOM b GRILL FRONT A Bottom Left Rear Top Right Rear B Bottom Right Front D Top Left Front Figure 1 Startup Form Procedure A factory startup is a comprehensive clamshell broiler check in which a factory certifled technician will document all final settings programmed in the controller once various other performance checks are complete The estimated time to complete a startup is approximately 1 5 2 hours Please keep in mind this estimated time when scheduling the startup After hours or overtime is not covered under warranty and will be billed at a charge which is the difference between the Garland Reimbursement rate and the Factory Authorized Service Centers overtime charges A factory startup is necessary to start the warranty period The Authorized Service Center is required to complete the paperwork during the startup process and send it to Garland Commercial Ranges for reimbursement At the time of receipt Garland will start the warranty as mentioned in the Warranty section Part EB SM CFABROILER Rev 09 7 14 Page 15 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL START UP CHECKLIST SAMPLE Meo Garland START UP CHECKLIST Chien Qin Serial Date CFA Store Phone Address City State Zip Code ELECTRIC 3 PHASE INPUT SPECIFICATION 208V MEASURE VOLTAGE FROM OUTLET 11 12 L2 L3 L3 L1 Confirm if the outlet in the store is NEMA15 50R by checking the box on
48. W 1V 13 bur oo 104 u l e d au Jo asn JUDAIC p nous 1011 SIU UO s191eau y uauM JO 1no 2 196 ue opis DAI y se QWES JU SI SIU epis eAnisod ui 1019 Bue1 JO 1no ue si SIUL 1O11 BIEMIOS JO pa3eJqi e2a4 p u u 1e d pue s1 s 1 JIS S e2 U Ad jew JON JO 9pisinQ 10 se DI I45 e s12 1 p 0J1uO obuey on JEWION 9AOQV JO u d se 91 Jeddf ue 32 0J1u02 u obuey on JEWION 9AOQV JO se gt 1eddfi 32 0J1u02 u 28 OL SPOON dU 2u 1 J u 53 95010 IMD 595 10229 uondu seg meten gt n t r m lt D 5 e h x 7 Mar 14 Part G_EB_SM_CFABROILER Rev 09 Page 60 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL induti 1 01 19 10 eM 440 s1 1e H 2 1415509 uonisod s nuluu Z UIU3IM d S OSH O Ie 71 71 71
49. WITCH 2 C 6 4532045 TERMINAL BLOCK IHERMOCOUPLE 1 7 4531929 TERMINAL BLOCK 9 POLES PLATEN 1 8 4531930 SWITCH OMRON MICRO 250 21 A 2 C 10 CK4532103 SIB BOARD amp MOUNT PLATE ASSY 1 11 4531775 SSRB HEATSINK ASSY 1 12 4531933 DIODE 15 2 13 4532161 TERMINAL BLOCK 2 POLE 1 14 4532613 FUSE 10 AMPS CFA SIB BOARD 1 C 15 4532614 FUSE 2 AMPS CFA SIB BOARD 1 C Page 72 Part EB SM CFABROILER Rev 09 7 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL BROILER EXTERIOR PART LIST 3 CFA Broiler Assembly ITEM PART DESCRIPTION 1P CRITICAL 1A CK4532322 GREASE DRAWER ASSEMBLY KIT INCL ITEMS 24A 2B 2C 1B 4532710 GREASE DRAWER KIT W TRAY INCL ITEMS 1A 2E 4532325 GREASE DRAWER NUGGET AND RACK KIT ITEMS 18 20 2A 4532320 GREASE DRAWER SHIELD 2B 4532319 GREASE DRAWER WELDMENT 2C 4532321 GREASE DRAWER FRONT 2D 4532323 NUGGET TRAY 2E 4532324 NUGGET RACK KIT 3 4531825 CRUMB TRAY 4 4531857 MAIN BODY SIDE PANEL LT 5 4531856 MAIN SIDE PANEL 6 4531528 PLATEN ARM ASSEMBLY 7 8 4531948 UPPER BACK CFA 4531950 U CLAMP S S DIA 1 125 WI 5 3 9 CK4532029 LOWER BACK PANEL ASSY 10 4531978 CASTER SWIVEL W AIN PP WHEEL ALL POS LOCK 7 11 4531979 CASTER RIGID W 4IN PP WHEEL PLATE MOUNT 12 4531865 PIVOT TOP 13 4531
50. ag onto each Grates thermocouple location and watch for Grates or IR too hot a temperature drop at that zone Thermocouple wiring incorrect Use wiring diagram to check that IR or Grates thermocouple wiring is correct Intermittent thermocouple fault Check wiring and connections to SIB Use wiring diagram to check Triac mapping Place a wet rag onto each thermocouple location and watch for LED activity on SSRB at the correct location Heater wiring incorrect IR or Grates Check state of switch measuring current will confirm the switch is below trip point High temperature switch defective Grate assembly defective Replace Page 66 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL TROUBLESHOOTING STEPS SERVICE MANUAL Temperature Issues continuation Problem Possible Cause Action Grates or IR too cool Recipe set points are low Use temperature status screen to check zone temperatures versus set point Kitchen ventilation affecting temperatures Check whether cool or high volumes of air are directed towards the broiler Temperature calibration incorrect Reset offsets to default value and verify temperatures TLF 25F TRR 25F TIR OF BLR 10F BLF 20F BIR OF Thermocouple wiring incorrect Grates Select the temperature status screen Place a wet rag onto each thermocoupl
51. age from movement rubbing etc Check crate for any visible damage sustained during transit It is recommended to remove crate when the clamshell broiler is inside the kitchen Unpacking CAUTION Heavy load Use of lifting aids and proper lifting technique required Carefully remove unit from crate and thoroughly inspect it for any visible or concealed damage Report any damage immediately to your carrier to file the appropriate freight claims For more information see page 4 Push or pull broiler must be taken care to see that the broiler does not tip over Page 8 Do not remove any permanently affixed labels warnings or data plates from the appliance as this may invalidate the Garland warranty Temporary Storage Garland provides adequate protection under normal conditions The broiler may need additional protection if it is stored near salt water a tropical area or other unfavorable conditions You must contact Garland immediately if these conditions occur Safety It is essential that the instructions in this manual be strictly followed for the safe and economical operation of the equipment Should it be known or suspected that a fault exists with the appliance then it must not be used until the fault is rectified by a authorized or certified service person This appliance provides a sleep mode which ensures the unit avoids overheating when idle Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 GARLAND EL
52. aning maintenance or service Do not sit or stand on the appliance under any circumstance Serious injury and damage to the operator appliance and or property could result Do not operate the appliance unless all panels and covers are installed Ensure that the unit does not contain food debris or is obstructed in any way A clean cooking surface is imperative for proper operation Use only stainless steel wood or plastic tools as supplied to scrape off heavy deposits or oil Do not use generic steel scrapers or knives as iron particles may become embedded and rust NEVER USE STEEL WOOL The Grease Box should be emptied as required Do not allow it to overfill Page 35 SERVICE MANUAL USE AND continuation Do not cool off a hot broiler with ice The use of ice may damage the castings crack the welds or warp the broiler grate castings which will void the warranty Once the unit has cooled external stainless steel panels should be cleaned using a mild detergent and or a food safe liquid cleaner designed to Clean stainless steel If necessary to use a non metallic scouring pad always rub in the direction of the grain in the metal to prevent scratching Wash a small area at a time and rinse the washed area with a clean sponge dipped into a disinfectant and wipe dry with a soft clean cloth before it can dry It is recommended to clean the control screen only with a damp soft cloth Service Maintenanc
53. ase upper broiler 4 MENS grate in order for 2 Turn the clamshell surfaces behind grate broiler Main Power to be cleaned Switch OFF Green e With the broiler Main Power switches upper platen in the are set at the ON I raised position rest OFF 0 position gloved hand in place to catch upper grate when it is released Protect your Hands NENNEN mM Et e Turn knob counterclockwise until grate is released This may require 5 or more turns to unlatch Wear Glove Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 37 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL CLEANING AND MAINTENANCE continuation 7 Remove upper grease shield out of the broiler lid Wash rinse sanitize and air dry until compartment is dry e Yi 8 Wipe surface with damp towel until clean Use detailing tool if excessive carbon buildup is present 11 Wipe the hinges and surrounding areas between the cowl assembly and the grate until clean with a damp cloth as shown above Avoid catching fingers in the mechanism 32 Brush upper heating elements and areas of 9 Clean oe na heavy build up using accessible during breiter brih daily broiler cleaning Wipe inside of stainless steel edges around broiler grate 13 Replace upper g
54. assistance from store personal to perform product integrity testing on chicken ensuring they fall within the accepted parameters Record temperature below RIGHT SIDE F 1 3 5 7 9 LEFT SIDE F 2 4 6 8 10 L1 18 Verify satisfactory exhaust fan smoke capture thru complete cook cycle Adjust the exhaust shutter as necessary and check box to acknowledge adequate smoke capture DO NOT level calibrate platen unless product integrity test has failed If calibration is required call Garland Service for assistance 19 Level and Calibrate the platen Ensure that the jam nuts are tightened and that all caps are in place Record current platen position number nee and confirm that the clamshell broiler was leveled and calibrated Power cycle the broiler after calibration Go back to 18 20 Confirm Taylor Grill has been removed from restaurant Taylor Serial amp Problems Special Circumstances Damage ACCEPTED BY MANAGER Name Signature Print name Signature Print name SERVICE AGENCY have been adequately informed on the operation of the clamshell broiler its use and general operation SUB AGENT if applicable have been adequately informed on the maintenance of he clamshell broiler Have you trained the store on the operation of the COMMENTS clamshell broiler 30 minutes Are you a factory certified technician
55. been pre heated that compartment for holding sausage SAUS has a black solid lid SOLD and that compartment for holding bacon BACN has a gray vented lid VENT ingredients Quantities Bacon half slices Up to 30 per batch Up to 10 per batch Equipment items UsedFor Used For Clear food service gloves or metal handled tongs Placing bacon or sausage on broiler Wrapping unused bacon or sausage Food film Dated and labeled stickers Metal spatula or metal Removing cooked bacon handled tongs or sausage from broiler Duke holding pan Holding bacon or sausage 1 Remove thawed bacon or sausage from refrigerator Cook only amount that will be used within 30 minutes 2 2 Press PRESS amp GO icon to bring broiler out of standby mode if needed Display will show available products to be cooked on the broiler Monitoring shelf life Itis NOT necessary to coat broiler grates with oil when cooking bacon or sausage CAUTION To save energy broiler will automatically close and enter sleep mode unless a cooking cycle is started within 3 minutes from end of previous cooking cycle Load bacon or sausage as soon as broiler is ready e f unexpectedly delayed so that you are not able Page 44 to finish loading product within 3 minutes press ABORT icon to reset 3 minute timer 3 Load bacon or sausage on broiler e Bacon Load up to 30 half slices of bacon on broiler workin
56. broiler contain the cooking profiles times temperatures and platen gaps for various products If multiple menus have been set up each may contain different recipes To change the menu select the Menu button at the top of the easyTOUCH screen Sleep mode lowers the platen to conserve energy while the broiler is not in use while keeping it ready to start a cook cycle The broiler may be configured to enter Sleep mode automatically after a period of inactivity depending on the set up OTHER easyToUCH SCREENS Cook Cycle Changes To ensure a quality product the cook time and platen gap of a recipe may be changed prior to starting the cook cycle Using the Cook Cycle Change screen time can be added or subtracted from the end of a recipe and the platen gap can be opened or closed To change the cook cycle select a recipe then press the icon The Cook Cycle Change screen appears Using the up and down arrows the time and the cook gap can be adjusted within certain limits The changes will apply until the power is turned off Part G EB SM CFABROILER Rev 09 7 Mar 14 SERVICE MANUAL To enter Sleep mode manually press the Sleep icon The upper grate will lower and the broiler will maintain the set temperatures To exit Sleep mode select WAKE on the easyToUCH screen or press the GREEN pushbutton The upper grate will rise and the broiler is ready to cook To stop the broiler from automatically enter
57. e GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL Use only stainless steel wood or plastic tools to scrape off heavy deposits or oil Do not use ordinary steel scrapers or knives as iron particles may become embedded and rust NEVER USE STEEL WOOL Rinse with clean water and wipe away residue with a clean dry cloth The grease drawer should be emptied as required Do not allow it to overfill Scrape the grease trough and chute directing any grease debris into the grease drawer Once cool enough to handle empty grease drawer scraping out stubborn grease debris and wash drawer in a hot soapy solution Any maintenance involving the disassembly of components should be performed by a factory authorized service technician as part of a regular kitchen maintenance program Regular at least 6 month intervals inspection should be done to verify performance and make any necessary adjustments to the appliance In addition cleaning behind the front panel should also be done by a factory authorized service technician during regular maintenance Service and Parts If for any reason this appliance requires service contact The Garland Technical Service Department at 1 855 586 1542 All repairs must be performed by a qualified technician using genuine Garland replacement parts or there will be a risk of voiding the warranty Refer to the rating plate found on the right exterior side of the unit when calling for service The plate contai
58. e location and watch for a temperature drop at that zone Thermocouple wiring incorrect IR or Grates Use wiring diagram to check that thermocouple wiring is correct Heater wiring incorrect IR or Grates Use wiring diagram to check Triac mapping Place a wet rag onto each thermocouple location and watch for LED activity on SSRB at the correct location Intermittent thermocouple fault Check wiring and connections to SIB Defective heating element Check for continuity Unable to reach or maintain temperature BIR OF Grate not fully closed Ensure lower grates are closed High temperature switch tripped Test that contactor is disengaged by opening lower grate and listening for contactor Contactor disengaged Open lower grate and listen for contactor disengaging Ribbon cable disengaged Reseat ribbon cable on SSRB and SIB Line voltage wiring harness disengaged Ribbon cable damaged Reseat wiring harness on SSRB Replace ribbon cable Hardware failure on SSRB Raise the setpoint and ensure green LED on the SSRB lights up Temperature calibration incorrect Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 Reset offsets to default value and verify temperatures TLF 25F TRR 25F TIR OF BLR 10F BLF 20F Page 67 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL TROUBLESHOOTING STEPS Ulissues
59. ed to temporarily lock the touch screen Locks the touch screen for six 6 seconds to prevent accidental key presses to adjust a recipe s cook time or platen if required to achieve food safety and quality standards when wiping the screen LANGUAGE Used to change the HOME Returns to the Home language of on screen prompts screen the launching point for Only available if other languages have been pre loaded on the When the home screen is showing TEMPERATURE Used to view the SLEEP Used to enter sleep mode temperature settings and actual temperature in each zone conserve energy while the broiler is inactive Cooking and programming modes broiler the heaters are off In Sleep mode the platen lowers to Page 46 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL easyToUCH OVERVIEW Clamshell Broiler Operating Modes The Clamshell Broiler operates in several modes accessible using the easyTOUCH screen All modes except for Sleep are selected from the Home screen Clean mode may be selected from the Home screen or from Press amp Go cook mode Press amp Go mode is used to select menus preheat the broiler and cook recipes The broiler will not preheat unless Press amp Go has been selected If multiple menus have been set up select the appropriate menu to ensure the broiler preheats to the correct temperature The recipes stored by the
60. ed until served should not exceed 30 minutes 11 Clean broiler surfaces with broiler brush after each batch See Garland Broiler Cleaning Garland Broiler after Each Batch 12 Press SLEEP icon moon icon to lower broiler lid if next batch will not be cooked immediately Page 45 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL DESCRIPTION OF CLAMSHELL BROILER CONTROL easyToUCH HOME amp RECIPE SELECTOR PAGES HOME SCREEN CFA MENU Press MENUS ALL RECIPES CHARGRILLED 3 0 GRILLED NUGGETS CFA FILETS e SAUSAGE CG FILETS SETTINGS DIAGNOSTICS US MENUS Used to add edit and PRESS amp GO Used to access the Press preheat and cooking modes of the delete Menus from the library aGo broiler A Menu is a collection of cook recipes Password protected SETTING Used to change certain RECIPES Used to add edit and settings such as date time and delete Recipes from the library volume Password protected A Recipe consists of the cooking times temperatures and platen gaps for preparing a food item Password protected A DIAGNOSTICS Select to view CLEAN MODE Used to put the diagnostics screens Password broiler into Clean mode When protected the broiler is set to enforce the cleaning schedule using the Clean Mode resets the cleaning counter COOK CYCLE CHANGE Used LOCK Us
61. eing delivered to each heater AnLED that is always on or nearly always is receiving maximum power gt LED that is off is receiving no power gt AnLED that is blinking is receiving some power Location Color 1 Red Pwr Synch Blinks when high voltage detected from SSRB 2 Red Debug 1 On during normal operation 3 Red Debug 2 Blinks during normal operation 4 Red Debug 3 Blinks rapidly during normal operation Debug 4 Blinks when SIB software updates lights if error between SIB and UI 6 Amber Home On until platen is at the home switch or lower Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 33 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL CLAMSHELL BROILER ACCESSORIES Note Accessories will be available for the broiler launch period and later can be purchased through the Chick Fil A warehouse subject to change Disposable Front Tray Front Tray Brush Holder Hi Temperature Grill Brush Brush Handle Cambro Insert not used on broiler Oil Roller Handle Nugget Rack Holster Oil Roller Page 34 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL USE AND CARE Operation SERVICE MANUAL IF FOR ANY REASON THE ELECTRICAL POWER IS INTERRUPTED OR THE CIRCUIT BREAKER IS TURNED OFF TURN THE POWER OFF TO THE APPLIANCE BY SWITCHING THE MAIN POWER SWITCH OFF CONTACT A FACTORY
62. ew times up down If no change in behavior before or after tightening back the seal caps change actuator Location Color Name Meaning Red PwrSynch BlinkswhenhighvoltagedetectedfromSSRB Red Debug Ondurignormaloperation Red Debug2 Blinksduring normal operation Red Debug3 Blinksrapidlyduringnormaloperation Red Debug4 Blinks when SIB software updates lights if error between SIB and UI Blue Blue MotorDown Lightswhileplaten motor moving down Red MotorFautt _ Blinks momentarily during boot and if motor goes overcurrent Page 30 Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL READING THE LED S FROM SIB DIAGNOSE PLATEN ERRORS Position Indicators Check the amber LEDs 6 amp 7 on the SIB LED 6 LED 7 UPPER ON OFF PLATEN MUST BE UP AT OR ABOVE THE UPPER SWITCH OFF ON PLATEN MUST BE DOWN AT OR BELOW THE HOME SWITCH ON ON PLATEN MUST BE BETWEEN THE HOME AND UPPER SWITCHES OFF OFF ERROR AT LEAST ONE LED MUST BE ON If the platen position does not correspond to the LED pattern check that the Position Sensor connector is properly seated on the SIB front left corner and that it is wired correctly Motion Indicators Check the LEDs 10 11 amp 12 on the SIB IF LED 10 or 11 is lit
63. g from front to back Position slices horizontally on broiler grates Position bacon half strips so they are on left half or right half of lower broiler grate not overlapping outer or inner edges of broiler grate Make sure bacon half strips do not touch Sausage Load up to 10 sausage patties 5 rows of 2 patties working from front to back Position sausage so that patties are centered on left half or right half of lower broiler grate not overlapping outer or inner edges of broiler grate Make sure sausage patties do not touch Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL CAUTION If broiler sounds warning tone while loading product step away from broiler immediately to avoid risk of being burned when broiler lid closes Then reset timer Do not use butter flavored oil to coat broiler grates 4 Start cooking cycle Press appropriate product icon Press START button to close lid immediately Broiler display will identify product being cooked BACON or SAUSAGE and remaining cook time 1415 important to press correct product icon because broiler has individual settings for each product If wrong product icon is pressed the product selection can be changed within first 30 seconds of cook cycle Press and release ABORT icon Press correct PRODUCT icon Press START icon After 30 seconds if co
64. ght in place and there is no gap on either side of the bracket Figure 4 shows the grate being moved up to latching position Incorrect Grate not in place front side too low compared to rear side Figure 5 shows the latch system passing through safety lock area Push knob until latch passes through the safety lock and into the locking position The grate may have to be moved slightly up down Correct Grate in place with consistent gap Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 19 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL LOWER GRATE ADJUSTMENT PROCEDURE Lower grates need to be at an even height or position relative to each other for proper cooking performance e Turn broiler off and disconnect power supply Let the broiler grates cool down How to align lower grate assemblies HOT SURFACE Grill Temperatures Will Cause Severe Burns PPE e Raise upper platen Approved Personal Protective Equipment Must be worn Lift up right and left lower grates Objectives e Verify right and left lower grate alignment e the proper adjustment to align grate as required How to verify lower grate assembly align E Figure 3 shows the stop block grate supports Figure 1 shows the the two lower grates
65. h tripped Check limit switches ensure wiring is Over travel switch tripped routed correctly Hood height notsetorsettoo Go to Settings Hood Height low Calibration to check setting Check the actuator for damage feel Actuator failure for motor vibration indicating motor Platen not movin 9 is attempting to move Platen motor fuse blown Check SIB fuse replace and recheck Check that all wires are fully inserted in connector block and that Loose connector on SIB connectors are properly seated on SIB by pushing down on connector do not pull Check that CAT 5 network cable is EMI interference routed away from SIB Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 69 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL TROUBLESHOOTING STEPS Clamshell Issues continuation Problem Possible Cause Action Verify gap using gauge block retry gap calibration if necessary Go to Settings Hood Height Calibration to lower setting Gap calibration lost or incorrect Hood height set too high Check limit switch for correct Limit switch failure operation Check that all wires are fully inserted in connector block and that Loose connector on SIB connectors are properly seated on SIB Platen over travel by pushing down on connector do not pull SIB 1 0 failure Check LED and manually operate limit switches Verify gap using gauge block retry Gap
66. hoto below 2 Using Phillips 2 screwdriver remove the two 2 screws on top and three 3 screws on front of upper front and remove panel Similarly remove two 2 screws retaining lower control panel and remove panel Disconnect USB cable from housing panel 7 Remove the two 2 1 2 nuts from the pivot 3 Remove the six 6 screws retaining theleftside bushing put the safety lower grate switch aside panel using the same screwdriver in step t2 8 Remove the two 2 carriage bolts save them for later use 9 Remove the pivot bushing assembly save part for the re assembly Element E Connectors R S Grate i 0 M JA M F l 10 Lift up grate push it forward to 11 To install remove grate from rear bushing a new grate and take grate completely out ofthe reverse the broiler process SON EE Element j Connectors 1G L S Grate 4 V Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 27 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL LOWER INFRARED ELEMENT REPLACEMENT PROCEDURE First step will be safety HOT SURFACE PPE Turn broiler off and disconnect power supply Grill Temperatures Protective Equipment e Let the broiler grates cool down Will Cause Severe Burns Procedure on how to replace lower infrared element assembly 1 Remove the oil tray assembly and the grea
67. ht OFF OFF OFF OFF If platen does not move up past the upper switch go to Settings Hood Height calibration to check setting If platen starts below the upper switch LED 6 LED 7 LED 10 LED 11 amber amber blue green pee TAMEO Home Upper Down Up Overcurrent OFF OFF or Initial LED state Home may be OFF or ON Platen starts moving up OFF Platen continues to move up or Upward motion stops Upper may OFF OFF or I starts moving down Platen continues to move down Platen reaches home switch Platen begins to move back up Platen continues to move up Platen continues to move up past upper OFF U switch Platen stops at hood height ON OFF OFF If platen does not move up past the upper switch go to Settings Hood Height calibration to check setting Overcurrent LED 12 may blink momentarily as motion starts or stops If it stays lit or blinks continually actuator motor is drawing high current and may be binding or obstructed Page 32 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL READING THE LED S FROM SSRB Reading the LEDs SSRB SL DS DELE LIE grs SpASS r SLL T T s Bayo PA3H BHMd P ar 4402 20 The 55 has one LED per heater The LEDs blink in proportion to power b
68. icon to save the changes FACTORY SETTINGS 0 A m 11 The software update and menu check is completed here The platen will stay close 12 Go to Settings and then Hood Height Calibration to set to 3700 Additional steps will be communicated by Garland as required Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 57 SERVICE MANUAL LOGIC MENU TREE Subject to change GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL Settings Version 1 3 0 Production Software Release October 11 2013 Settings Diagnostics Statistics Total Cook Cycles Total Cook Cycles Since last Cleaning Last Cleaning Day Configuration Info UI Hardware Rev UI Software Rev SSRB Hardware Rev Controller Hardware Rev Controller Software Rev Gateway Rev Log L Alarm Log Page 58 Factory Settings Manufacturing Date Install Date Serial Number Password Change password Language currently not available Time Set current time Date Set current date Temperature Units Set display units F C default Fahrenheit Gap Calibration Calibrate platen gap Heaters State Turn individual heaters ON OFF Test heaters automated self test Hood Height Calibration Set hood height default 3700 mils Thermocouple Calibration Thermocouple calibration amp offsets Clean Settings Cleaning set points Cleaning set point lower default OFF Cleaning set point platen default OFF Cleaning prompts Cleani
69. iler lid 6 Refrigerate transfer pans and any utensils used to minimize risk of bacterial growth Load up to 40 Nuggets starting at front of 7 Clean and sanitize yellow tray and any utensils broiler spread Nuggets out evenly on Nugget used every 4 hours screen Take items to sink after 4 hours of use Keep Nuggets at least 12 edge of broiler Wash rinse sanitize and air dry This breaks Make sure Nuggets not touch Nuggets bacterial growth cycle and reduces food safety that touch will stick together and will not cook risks properly CAUTION If broiler sounds warning tone while loading product step back from broiler immediately to avoid risk of being burned when broiler lid closes If this happens ask Boards person to reset timer To avoid cross contamination never touch broiler without first removing yellow gloves and washing and sanitizing hands Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 43 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL BACON SAUSAGE PRODUCT PLACEMENT Always check with Chick fill A store Manager for latest cooking methods Before you begin cooking bacon or sausage be sure to Verify that broiler is clean If any burned food particles or carbon build up appear on upper or lower broiler grates clean them with broiler brush See Garland Broiler Cleaning Garland Broiler after Each Batch Verify that Duke holding station has
70. ilures caused by erratic voltage or gas supplies The Garland Group will only cover the cost of the parts replacement and or service This warranty is limited and is in lieu of all other warranties expressed or implied The Garland Group our employees or our agents shall not be held liable for any claims of personal injury or consequential damage or loss This warranty gives you specific legal rights and you may have other rights which vary from state to state Do not use abrasive materials on the chrome surface such abrasive scouring pads Using abrasive materials will void your warranty Do not use this unit outdoors operating unit outdoors will void your warranty Do not remove any permanently affixed labels warnings or data plates from the appliance as this may invalidate the Garland warranty Garland recommends a Preventative Maintenance Program which is essential to extends the life of the equipment SHIPPING DAMAGE CLAIM PROCEDURE Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving the factory The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment What to do if the equipment arrives damaged 1 Filea claim immediately regardless of the extent of damage 2 Besureto note visible loss or damage on the freight bill or express receipt and have the person making the delivery sign it 3 Concealed loss or damage if
71. ing The broiler grates will get extremely hot Even close up it may not appear to be hot but can cause burn if touched Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 5 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL DIMENSION SPECIFICATION Dimensions Broiler COOKING SURFACE 1245 1801 APPROXI MATE 152 6 0 x 0 5 12 7 FOR LEVEL ADJUSTMENT FRONT CASTERS ONLY 591 259 TE _ 389 x lt MODEL HEIGHT WIDTH DEPTH inches mm inches mm inches mm CXBE12 49 1245 12 5 318 37 8 960 Height shown to top of the flexible conduit and therefore indicated as approximate Page 6 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL CLAMSHELL BROILER SPECIFICATION Shipping Dimensions and Weight SHIPPING DIMENSIONS MODEL inches mm Length Width Height 43 1 2 27 3 8 49 5 8 Shipping Weight 1105mm 695mm 1260mm 545 165 247 Kg UNCRATED DIMENSIONS CXBE12 inches mm Length Width Height 37 13 16 12 1 2 49 Unit Weight 960mm
72. ing Sleep mode elect the red X on the easyTOUCH screen or press the GREEN pushbutton The upper grate will rise and the broiler is ready to cook Clean mode has two functions it resets the cleaning counter and brings the broiler to the appropriate temperature for cleaning By putting the broiler into Clean mode before cleaning the broiler the cleaning reminder is reset to zero and the Cleaning Reminder prompts are suppressed If the cleaning schedule is enforced at some point the broiler must enter Clean mode before cooking may resume If a cleaning temperature has been set Clean mode will bring the broiler to the set temperature prior to starting the cycle A cleaning temperature may be specified if required by the cleaning procedure or cleaning chemicals Changes to a recipe can also be cleared by pressing the C button on the Cook Cycle Change screen When a recipe has been changed the recipe will have a indicator on the Recipe Selector screen and the cooking progress screen will show the adjustments to the recipe JF ITI m 47 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL easyToUCH OVERVIEW continuation Temperatures The temperature screen shows the actual and the set point temperatures at each thermocouple and whether that zone is heating or at temperature H The temperature screen can be displayed by pressing the icon in the top right cor
73. ing is required based on the number of cook cycles Select the tick mark if the broiler will be cleaned immediately or X to continue cooking If the broiler is set to enforce cleaning schedule and the cleaning reminder has been bypassed too many times easy TOUCH eventually displays the Cleaning Required screen p 32 from the wireframes Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL easyToUCH OVERVIEW continuation START UP COOKING The easyTOUCH screen display layout and icons shown herein are for guidance purposes only and are not intended to be an exact representation of those displayed on the broiler 1 Switch the broiler on using the main power switch 7 Cooking time 2 The easyTOUCH screen illuminates with the display x briefly showing the software version whitetextonblack cua WN 5 When the Home screen appears select 8 Cooking Done Press amp Go Donot hit Press amp Go until platen completes its homing sequence INMENSO T MUT CAM 4 The broiler will start preheating using the temperatures from the selected menu and the kas 9 Discard CFA MENU x n ll fe PREHEAT 10 Backto product selection x x 5 Following preheat the broiler enters a soak x a period allowing the temperature to stabi
74. ing time Press touch the wake option to start ics k LID 2 Press icon SLEEP MODE ENTER SLEEP MODE 3 Press touch check mark continue J or X XJ to cancel CATE Part G_EB_SM_CFABROILER Rev 09 7 14 Page 51 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL easyToUCH OVERVIEW continuation SETTINGS MODE ALL S TEE O CALIBBAFIOR om PAYSWDSSD O WODE W TIME amp GAP ADJUST LI TIME a BHIGHFNISSACONTRAST _ votuwr SETTINGS AUTO DM cremations 52 1 Select SETTINGS x 2 Enter password alphabet 3 Display of settings shown 4 Display of settings shown x 5 Display of settings shown 6 Date option Selected display shown SETTINGS LANGUAGE ENGLISH ESPANOL ESPA OL 7 Select save date choose x 8 Time option selected display shown x 9 Numeric pad will appear as touch 10 Select LY to save Time x 11 Languages option selected display shown 12 Select language Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BR
75. ink Page 40 CAREFUL CRUMBS COULD STILL BE WARM BE AWARE CRUMBS MUST BE COOL BEFORE DISCARDING IN TRASH CAN SS Important Note Roller brushes should be cleaned daily and discarded at the end of the week Tip Cleaning Instructions are guidelines Clean more frequently if needed 25 Discard used oil roller pads New ones should be used when assembling oil roller for the next day Wash rinse sanitizer and air dry crumb baffle grease drawer detailing tool broiler brush nugget screen lower broiler skirts oil roller tray roller pan oil roller and handle Wash rinse sanitize and air dry all parts in kitchen sink Replace all parts after cleaning Clean all exterior broiler surfaces Wring out a clean sanitized towel well and spray with degreaser solution Wipe all exterior surfaces Turn towel over and wipe surface again to remove excess degreaser Sanitize all exterior broiler surface Wring out a clean sanitized towel well and spray with sanitizer Wipe all exterior surfaces Leave sanitizer on surfaces for at least 15 seconds to kill any remaining bacteria Turn towel over and wipe surface again to remove excess sanitizer Clean the control screen only with a damp soft 0 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL CLEANING
76. ith known good flash drive Flash drive set to read only Check USB manufacturer s website for information USB cable disconnected Check USB connector seated properly from UI to front panel Page 68 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL TROUBLESHOOTING STEPS Ul issues continuation Problem Possible Cause Action Flash drive faulty Retry with known good flash drive Unzip compressed file and save to root directory of USB Unable to load USB fles Files on flash drive incorrect or Delete all files on flash drive and corrupt reload update files Files on flash drive not unzipped Check USB connector seated properly USB cable disconnected from Ul to front panel UI cracked Damage in transit or in store Investigate cause and replace Clamshell Issues Problem Possible Cause Action Verify gap using gauge block retry Gap calibration lost or incorrect Vi gap calibration if necessary Wrong Gap Settin g Gap Setting Verify gap at multiple points using gauge block Platen not level from front to Correct platen level see manual back Platen not level from side to side Platens warped or uneven Inconsistent gap setting Correct platen level see manual Test that contactor is disengaged by power cycling broiler and listening for contactor High temperature switc
77. le Changes 47 OTHER easyloUCH SCREENS 47 Temperatures 48 Warnings and votorum 48 Grates CEDE 48 lO y y PERPE eee 48 Cleaning Reminders 48 START UP COOKING Dus 2 de aU RR URN Ra CUR d 49 COOKING RECIPE uu yuaya a 50 CHANGES TO RECIPE COOK CYCLE 51 SLEEP MODE a PURI RETO dp T NER 51 SELTINGS MODE uu meets s s 52 INSTRUCTION FOR SOFTWARE UPDATE 54 LOGIC MENU TREE 58 DIAGNOSTICS EVENTS LIST 59 TROUBLESHOOTING STEPS 63 Cooking 155 63 Temperature Issues 65 lI JO 67 Clamshell ISSUES un rogati sub x ER ROREM Aet e t eas 68 BROILER ACCESSORIES PART LIST 70 BROILER EXTERIOR PART LIST 72 BROILER PLATEN EXHAUST ASSEMBLY PART LIST 74 BROILER ACTUATOR ASSEMBLY PART LIST 76 WIRE HARNESSES PART LIST 78 WIRING DIAGRAM 80 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL WARRANTY This war
78. lize throughout the upper and lower grates 6 The broiler is ready to use when the Recipe Selector Ready to Cook screen is displayed TILES Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 49 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL easyToUCH OVERVIEW continuation COOKING A RECIPE 1 If the broiler has entered Sleep mode select WAKE to raise the platen 05 48 2 Select the recipe to cook 3 If the broiler is at the wrong temperature for the item selected a Too Hot Cool warning will appear TOO HOT TOO COLD TO COOK TO COOK Wait for the broiler to reach temperature or select a different recipe 4 Lay product on the grates using appropriate placement guidelines For more detail see CHICKEN NUGGETS PRODUCT PLACEMENT on page 42 5 Press START or the GREEN push button to close the platen Start the cycle A progressring and countdown timer is displayed E Page 50 6 Start the cycle A progressring and countdown timer is displayed Note Touching the red pushing the green button during cooking stops the cook cycle raises the platen and displays a warning 7 When the cook cycle has finished a DONE message is displayed usually with an audible alarm Remove the product and touch the green tick mark or press
79. mber on the rating plate when in contact with the factory or authorized service agency These numbers ensure proper unit identification faster and more accurate service Part EB SM CFABROILER Rev 09 7 Mar 14 Positioning and Setup CAUTI ON Heavy load Use of lifting aids and proper lifting technique required The unit is very heavy 500 Lbs so some form of mechanical assistance is recommended to lift and position the broiler The unit is designed to be placed on a smooth and level floor built to withstand the weight of the fully laden appliance To comply with NSF Sanitation Standards the unit must stand on casters for ease of mobility during cleaning procedures Appliances Equipped with Casters All broilers are shipped with casters installed in place however some adjustment may be required to level the unit The front casters are adjustable swivel casters with brakes The rear casters are fixed Garland recommends installing restraining chains cables from the floor wall to the rear of the unit These restraints limit the mobility of the appliance FRONT CASTER WITH BRAKE REAR CASTER WITHOUT BRAKE Page 9 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL STEPS TO REMOVE CLAMSHELL BROILER WOOD CAUTION The unit is very heavy 500Lbs so some form of Heavy load mechanical assistance may be required to lift and hide sine Nin position the broiler techniq
80. ment should be checked during to operate correctly and safely Due to the installation There must be adequate air extremely high temperature a fire safety system intake into the building to compensate for should be installed In addition frequent the amount of air removed by the ventilation cleaning of the vent hood and the appliance system Without a proper balance abnormal greatly reduces any fire risk atmospheric pressure will occur affecting burner and appliance performance If air movement is a concern adjustments should be made to correct the problem by Factory authorized service technician For any commercial cooking appliance means must be provided to exhaust combustion waste products steam etc to the outside of the building Proper ventilation is essential for optimum performance HAVING DIFFICULTY OPENING DOORS THAT EXIT THE BUILDING IS AN INDICATION THAT THE BUILDING HAS A PROBLEM WITH AIR MOVEMENT Do not use fans to blow air directly at the appliance This can create air cross currents and or excessive drafts that interfere with the operation of the unit Part G EB SM CFABROILER Rev 09 7 Mar 14 Page 11 SERVICE MANUAL ELECTRICAL CONNECTION DISCONNECT THE POWER SUPPLY BEFORE SERVICING IMPORTANT The appliance must be electrically grounded in accordance with local codes or in the absence of local codes with the National Electrical Code ANSI NFPA70 or the Canadian Electrical Code CSA C22 2 as applicable
81. n the following table L ZONE Set Point Max Actual ZONE Set Point Max Actual 12 TRR Top Right Rear BRF Bottom Right Front TLF Top Left Front BLR Bottom Left Rear TIR Top Infrared BIR Bottom Infrared Flip each of the bottom grates individually to ensure that each will properly cut off the supply of the high voltage when opened Verify that 13 switch mounts are tight Adjust micro switch bracket if lt 5 to confirm that the switches were both properly set m 14 Ensure customer confirms the Hood Height is practical Adj st the hood height as required Verification of the factory TEMP BIAS Probe the broiler s thermocouples immediately after a simulated cook cycle and compare them to the control outputs 15 ZONE OFFSET F ZONE OFFSET F TRR Top Right Rear BRF Bottom Right Front TLF Top Left Front BLR Bottom Left Rear Run the clamshell broiler without product on the grates and confirm normal functioning of the following Ability to put the clamshell broiler into SLEEP MODE 16 Proper functioning of green button to start stop and acknowledge Proper and noise free operation of the Exhaust Fan Proper functioning of the speaker Confirm volume level with store operator and adjust as required 17 Ensure all panels are tightly secured and attach any tool storage bins provided If possible assist or obtain
82. needs to be done through the front adjuster nuts located on front of the platen arm assembly as described in step 13 to 17 If no adjustment is needed to step 18 Part G EB SM CFABROILER Rev 09 7 Mar 14 g e a Lock Nut 5 16 18 Shoulder Screw 9 16 Hex Platen Adjuster Nut Cowl lt Assembly ese q Nut Figure 1 shows the adjustable system of the cowl assembly UPPER PLATEN LEVELLING _ RD M EE tool B remove the platen grease caps and the lock nut 14 Move next to the adjuster nut and raise or lower the front of the upper platen and adjust until both gauge gaps are equal using the x calibration tools A amp B as shown in figure 2 x Page 23 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL GAP CALIBRATION amp UPPER PLATEN ASSEMBLY LEVELLING continuation 15 After the platen is levelled check to ensure that for each adjuster nut the ring is not visible and that at worst case the threaded portion is flush with the arm Upper Platen Arm Adjuster nut thread portion flush with the Upper Platen Arm Adjuster Nut Upper Platen Arm Adjuster nut O Ring thread portion not visible Adjuster Nut Figure 3 shows the blocks in place 16 Place amp tighten the top lock nut and use the flat wrench and a screwdriver to jam the lock with the adjuster nut i waman TM pete mae Page 24 1
83. ner when cooking cleaning sleeping or preheating Press the Back arrow or Check mark to return to the previous screen Warnings and Alerts Too Cool Too Hot If the broiler temperature is too cool to properly cook a recipe a Too Cool to Cook message appears The broiler will not allow the cook Cycle to start until it has heated to the minimum required starting temperature TOO COLD TO COOK Similarly if the broiler is too hot a Too Hot to Cook message is displayed while the broiler cools TOO HOT TO COOK In either case another recipe can be selected while waiting If the broiler is at the right temperature to cook the newly selected recipe cooking can start immediately Page 48 Grates Open For safety an interlock switch cuts power to the heaters when the grates are open for routine cleaning A warning message is displayed until the grates are returned to the operating position HIGH VOLTAGE NOT PRESENT CHECK LOWER GRATES ARE NOT OPEN Note if the main power is switched off the power is already cut to the heater and easyTOUCH screen and the message does not appear Shutdown Press the Home icon to exit Press amp Go mode and turn off the heaters M Fully power off the broiler and the easyToUCH screen using the main power switch Cleaning Reminders If a cleaning schedule has been set a message will appear on the screen when clean
84. ng frequency default 100 Cook Cycles Cleaning minimum time default 3 minutes Cleaning grace time default 0 Cook Cycles OFF Cleaning prompt frequency default 10 Cook Cycles Cleaning set point offset default 20 Cleaning ready alarm default DING Heat Limits Errors Too hot cool bands Too Cool Limit default 468 F OFF Too Hot Limit default 468 F OFF Heat Error Time default 425 seconds Heat Error Temp default 5 Soak time amp temp PreHeat Soak Time default 2 minutes Temp to Start Soak default 200 F Sleep Configuration Auto sleep enable default Yes Auto sleep time default 300 sec Time amp Gap Adjustments Maximum time adjustment allowed default 20 seconds Maximum gap adjustment allowed default 100 mils 0 100 Volume Set volume default High Set alarm sound not used Set key chirp not used USB Operations Collect log file Recipe Reset Update recipes from USB Software Update Update controller software Part EB SM CFABROILER Rev 09 7 Mar 14 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL DIAGNOSTICS EVENTSLIST dosis 04 02 qissod 10 uon nu1sqo e J u l uonipuoo 40449 JO uoneJqije 6unixe 401e18do 10 19110 JO au 1no pua e 5K2 yoo 3 J4O 51 34 Kuy
85. ns the model and serial numbers for your appliance Properly identifying the appliance will ensure the factory or your local service agency provide faster and more accurate service Page 36 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL CLEANING AND MAINTENANCE Always check with Chick fill A store Manager for latest cleaning information ITIS THE USER S RESPONSIBILITY TO PREVENT THE HAZARDS OF GREASE ACCUMULATION BY CLEANING AND MAINTAINING THE APPLIANCE ON A REGULAR BASIS GARLAND WILL NOT BE RESPONSIBLE FOR DIMINISHED PERFORMANCE AND OR DAMAGE OR FIRES RESULTING FROM MISUSE AND OR POOR CLEANING AND MAINTENANCE PROCEDURES Daily Cleaning at the end of the day 1 l HOT SURFACE PPE Warning Always disconnect Approved Personal Grill Temperatures Protective Equipment electrical power before cleaning accessible panels Will Cause Severe Burns Must be worn ELECTRICAL HAZARD 1 Press the GREEN 3 Remove oil roller tray insert and discard canola oil left in the pan button to raise upper platen allow clamshell broiler to cool for approximately 20 minutes before cleaning 4 Disassemble oil roller by sliding roller off of handle E pet C oe compartment sink to be washed Eye protection or face shield must be used for the following steps E J 6 Rele
86. ok cycle is stopped the product must be discarded because it will not be completely cooked 5 Return unused bacon or sausage to refrigerator At end of day wrap unused bacon in food film to help prevent flavor transfer Make sure dated and labeled sticker is attached sticker must reflect date package was opened SHELF LIFE for bacon 40 F or lower from time package is opened until bacon is cooked is 7 days SHELF LIFE for sausage 40 F or lower from time thawed until cooked is 7 days 6 Verify that bacon holding pan or sausage holding pan will be empty before new batch finishes cooking Part G EB SM CFABROILER Rev 09 7 Mar 14 SERVICE MANUAL 7 Press Start icon 7 when beeper sounds When cooking cycle is complete broiler lid will open automatically and REMOVE will show on display Timer will continue to beep until icon is pressed 8 Inspect color of cooked bacon or sausage using Test Quality Photos as guideline If sausage or bacon fails to match color requirements in Test Quality Photos cook batch for an additional 45 seconds by pressing the 0 45 icon Lid will close during additional cooking time 9 Transfer bacon or sausage to holding pan with metal spatula Spread product out in holding pan so it will not touch lid 10 Hold bacon or sausage according to current procedure See Boards Breakfast Bacon and Sausage HOLDING TIME for cooked bacon or sausage 140 F or higher from time cook
87. or the pyrometer to respond and stabilize temperature 3 Temperature delta between pyrometer and controller must be 20 F If temperature delta between pyrometer and controller is greater than 20 F call Garland Technical Service Group at 1 855 586 1542 Page 13 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL LOWER THERMOCOUPLE LOCATIONS LOWER GRATE n R Location THERMOCOUPLE LOCATIONS Middle Grate Run between 1 and 2 bridges LOWER IR THERMOCOUPLE LOCATION Ist Bridge BIR Location 2nd Bridge Middle of right hand element run IM 3rd Bridge 4th Bridge BRF Location Middle Grate Run between the 3 and 4 bridges UPPER THERMOCOUPLE LOCATIONS UPPER IR THERMOCOUPLE UPPER GRATE THERMOCOUPLE LOCATIONS LOCATION TLF Location Second Grate Run from left between the 3rd and 4th bridges 4 BRIDGE 97979799 35 BRIDGE sess 20 BRIDGE TIR Location Middle of right hand element run 157 BRIDGE Location Second Grate Run from right between the 1st and 2 bridges Page 14 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL THERMOCOUPLE LOCATIONS DIAGRAM HOT SURFACE THERMOCOUPLE LOCATI ON Grill Temperatures Will Cause Severe OOKING AREA COOKING AREA Top BOT
88. product too thick to increase cook gap as per CFA operational guideline Over cooked Retry recipe with newer product as Poor quality raw product per CFA operational guideline Used 45 sec button after cook Use cook cycle change screen to cycle increase cook cycle Incorrect gap setting See Clamshell Issues Inconsistent gap setting front to back or side to side See Clamshell Issues Use temperature status screen to check zone temperatures versus set point Broiler over temperature before starting cycle Broiler temperature incorrect See Temperature Issues Add time button only available when last cooked recipe is selected Select the last cooked item to make 45 sec button visible Add Time 45 sec button not visible Recipe changed Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 Page 65 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL TROUBLESHOOTING STEPS Temperature Issues Problem Possible Cause Action Use temperature status screen to Recipe set points are high check zone temperatures versus set point Reset offsets to default value and Temperature calibration verify temperatures TLF 25F TRR incorrect 25F TIR 0F BLR 10F BLF 20F BIR 0F Partial load cooking driving Cook full load and recheck zone temperature on unused zone temperatures Select the temperature status Thermocouple wiring incorrect screen Place a wet r
89. r transfer speed After a complete transfer of all files and before removing the flashdrive from the personal computer laptop desktop ensure they flashdrive is properly ejected Safely Remove Hardware and Eject Media aJ 4 5 17PM The update is done through the settings screen 1 Turn ON the broiler and wait until it gets to the Home Screen If not at the Home screen or in Set tings press Home icon HOME SCREEN J Press LI amp Go TTINGS DIAGNOSTICS 2 Insert flashdrive into USB port on the front panel of the broiler ks 3 Press Settings m and enter the password provided 4 Scrollthrough Settings to Calibration Wait for the platen to move down and settle at the home switch Write down the Current Platen Position number indicated in the photo below Exit Cali bration by pressing LEFT arrow CALIBRATION END CALIBRATION APPLY CALIBRATION TOUCH Page 54 Part G_EB_SM_CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL INSTRUCTION FOR SOFTWARE UPDATE continuation 5 Scroll through Settings to Software Update Press START UPDATE or UPDATE HRCB older versions SETTINGS VOLUME BRIGHTNESS USS OPERATIONS RECIPE RESET ROM USB SOFTWARE UPDATE If the screen shows the HRCB error continue with the steps below otherwise continue with step 6 START UPDATE HRCB ERROR
90. ranty covers defects in material and workmanship under normal use providing that 1 the equipment has not been accidentally or intentionally damaoed altered or misused 2 the equipment is properly installed adjusted operated and maintained in accordance with national and local codes and in accordance with the installation instructions provided with this product 3 the warranty serial number affixed to appliance by Garland has not been defaced obliterated or removed 4 anacceptable report for any claim under this warranty is supplied to Garland The equipment warranty coverage remains in force for a period of one 1 year parts and labor from the date the product is first put into operation The Garland Group agrees to repair or replace at it s option any part that proves to be defective in material or workmanship at no charge for the part or normal labor We assume no responsibility for installation adjustments diagnosis or normal maintenance such as lubrication of springs or valves We assume no responsibility for travel costs beyond two 2 hours and 100 miles 150Kms round trip travel other than overland and overtime costs of repair We exclude broken glass paint and porcelain finish surface rust gasket material ceramic material light bulbs and fuses from normal coverage We exclude damage or dysfunction caused by fire flood and like Acts of God that are beyond the control of The Garland Group We exclude fa
91. rease shield and return upper broiler grate to position e Raise grate to just below lid or cowl e Pull knob out to allow grate to slide into place e Continue supporting weight of grate until knob is completely tightened 10 Clean areas at the far end of the broiler grate assembly Wipe clean with a damp cloth all the grease accumulated in that area as illustrated above D ac AR M 1 n Note Ensure that the upper grease shield is in the right place aligning the two notches as shown above Page 38 Part G EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL CLEANING AND MAINTENANCE continuation 14 Tighten knob y 18 Scrape grate surfaces completely until c that are now exposed bracket touches the first with tooth side cowl assembly but of detailing tool do not over tighten then with smooth Ensure broiler grate is side Brush heating tight up to the cowl elements and area of assembly The grate heavy build up using should be parallel to broiler brush the cowl assembly see previous latching 19 Use detailing tool to instructions lower grate halves 15 Brush upper broiler back into a lower grate with broiler PM A brush from front to n back to push debris to
92. rt G EB SM CFABROILER Rev 09 7 Mar 14 OWOC SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL IMPORTANTINFORMATION WARNING THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND OR BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM INSTALLATION AND SERVICING OF THIS PRODUCT COULD EXPOSE YOU TO AIRBORNE PARTICLES OF GLASS WOOL CERAMIC FIBERS INHALATION OF AIRBORNE PARTICLES OF GLASS WOOL CERAMIC FIBERS IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER OPERATION OF THIS PROD UCT COULD EXPOSE YOU TO CARBON MONOXIDE IF NOT ADJUSTED PROPERLY INHALATION OF CARBON MONOX IDE IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM KEEP APPLIANCE AREA FREE AND CLEAR OF COMBUSTIBLES Please feel free to contact Us at 1 855 586 1542 Page 2 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL CONTENTS WARRANTY 4 SHIPPING DAMAGE CLAIM 4 DARE dosssssassosuaerreuRMe ER PA C PDEPATPATEEPP UNA 5 DIMENSION SPECIFICATION 6 Dimensions Broiler 6 CLAMSHELL BROILER SPECIFICATION 7 Shipping Dimensions and Weioht 7 Electrical Input 7 INTRODUCTION 8 S
93. s This procedure is used to cook marinated chargrilled filets unmarinated Chick fil A filets and Grilled Nuggets on the Garland clamshell broiler Before you begin loading chicken be sure to Verify that chicken has been thawed 35 40 F 1 7 4 4 C Chicken that is not completely thawed will not cook properly and may not reach the internal product temperature required to kill bacteria 165 F 74 Verify that enough chicken for current batch has been fileted Verify remaining shelf life and quality of chicken Notify your Supervisor or Operator if any chicken has passed its expiration date Keep chicken refrigerated until immediately before grilling so it will maintain an internal product temperature of 40 F 4 4 C or lower avoid flavor transfer use separate yellow trays for transferring chargrilled filets and Nuggets Chick fil A filets to broiler Store yellow tray and yellow handed tongs if used in refrigerator when not in use to help prevent bacterial growth Ingredients Raw filets chargrilled or Chick fil A filets Raw Nuggets Up to 10 per batch Up to 40 per batch Equipment items UsedFor Yellow food service gloves Yellow apron Working with raw chicken Transferring raw chargrilled filets to broiler Transferring raw Nuggets Chick fil A filets to broiler Handling raw chicken Designated yellow trays 1 Remove chicken from refrigerator and
94. se drawer Remove the top front panel and the lower front panel using a Phillips 2 screwdriver 2 Disconnect the infrared element connectors and remove wire free from cable tie 4 Gently remove the old lower infrared element and replace the new one 5 Replace and tighten the four 4 7 16 size hex bolts amp nuts element bracket 6 Reconnectthenew 7 Test Broiler and then infrared elements end Reinstall front panels terminals connectors 3 Remove the four 4 7 16 hex bolts amp nuts from the front of the broiler Page 28 Part G EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL UPPER GRATE ELEMENT REPLACEMENT PROCEDURE First step will be safety e Turn broiler off and disconnect power supply e Letthe broiler grates cool down PPE Approved Personal Protective Equipment Must be worn HOT SURFACE Grill Temperatures Will Cause Severe Burns Procedure on how to replace upper grate element assembly 1 Lower the top platen and remove top rear panel four 4 screws using Phillips 2 screwdriver 2 Disconnect all connectors and cut the ties DE CUPS VO EE E top of the arm assembly and slide out the pin Part G EB SM CFABROILER Rev 09 7 Mar 14 4 Release the grate from the front latch system lt for more information see Latch System Internal Operation in this manual 5 Liftup
95. the cowl assembly remove the grease shield and then remove the grate assembly by sliding it forward 6 Careful the grate is very heavy 7 Tolnstal a new upper grate reverse the process Page 29 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL READING THE LED S ROM SOFTWARE INTERFACE BOARD SIB Reading the LEDs SIB Fr dert EET 1 i 1 i III sk T 15 13 2 5 1 The SIB has a number of LEDs performing different functions For the Service Technician the most important ones are numbers 1 6 7 10 11 and 12 If LED 1 is not blinking there may be an issue with the high voltage power or with the ribbon cable to the SSRB LED 6 amp 7 reflect the status of the Home and Upper reference switches At least one of these must ALWAYS be on gt When the platen is down at or below the Home switch LED 6 is OFF gt When the platen is up at or below the Upper switch LED 7 is OFF 2 When the platen is between these positions LED 6 and 7 are ON LED 10 and 11 indicate that the platen motor is moving or trying to move LED 12 indicates a problem when the platen motor is moving or trying to move such as over current If the actuator check validates a good actuator and the platen still gets stuck or shuddering or UI displays errors 2 then some mechanical adjustment may be done such as releasing the seals and seal caps 2 screws move platen a f
96. tion manual Do not operate the broiler unless it has been properly installed and grounded Do not operate the broiler unless all service and access panels are in place and fastened properly Do not use an extension cord to connect this appliance to a power supply Do not use this appliance if the power cord is damaged Do not attempt to repair a damaged power cord Caution Use care when moving this unit This unit cannot be dropped as it will impact the performance of the electronics Take care not to expose the power cord to heat i e near the flue etc and be careful not to damage the cord pinching or rubbing on sharp edges Do not clean the broiler with a power washer This appliance is not approved for power washing The appliance generates significant amounts of heat and the operator should take care when touching accessible surfaces that are likely to get hot Surfaces close to the cooking surface including side panels may get hot enough to burn skin Do not attempt to service this appliance unless you are a qualified service technician This appliance is intended for commercial use only and should only be operated by fully trained and qualified personnel The electrical power supply must be disconnected prior to cleaning or any maintenance or service work being done on the appliance Do not sit or stand on the appliance under any circumstances Serious injury and damage to the appliance and or property could result Warn
97. ue required Personal Protective Equipment PPE required STOP FOLLOW THE INSTRUCTIONS BELOW TO SAFELY AND EASILY REMOVE UNIT FROM PACKAGING SKID Tools required 4 PUSH UNIT FORWARD OFF OF THE SKID THE LOWER SIDE SUPPORT BRACES WILL SERVE AS GUIDES AND ENSURE THAT THE UNIT ROLLS STRAIGHT AS IT IS BEING MOVED 5 REPLACETHE FASTENERS REMOVED FROM EACH SIDE OF THE UNIT IN STEP 2 WITH TWO 2 10 24 X 2 LONG PAN HEAD PHILLIPS DRIVE MACHINE SCREWS INCLUDED WITH UNIT ACCESSORIES 1 REMOVE AND DISCARD FRONT STOP BOARD ITEM A NAILED TO FRONT OF SKID 2 REMOVE AND DISCARD TWO 2 10 24 X 2 1 2 LONG TRUSS HEAD PHILLIPS DRIVE MACHINE SCREWS AND FLAT WASHERS FROM THE LOWER SUPPORT BRACE ITEM B ON EACH SIDE OF UNIT DO NOT MOVE THE BROILER GENTLY PUSH THE BROILER USING THE FRONT PANEL OUT OF THE CRATE 3 REMOVE AND DISCARD TWO 2 10 24X1 2 GUARDS HEX HEAD SCREWS BROILER SIDE FROM THE BACK LOWER SUPPORT ANGLE ITEM C ON BACK OF UNIT Page 10 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL INSTALLATION continuation Air Supply and Ventilation VENTILATION REQUIREMENTS MAY BE SUBJECT TO LOCAL BUILDING AND FIRE CODES CONSULT LOCAL AUTHORITIES HAVING JURISDICTION This broiler appliance must be vented properly Air move
98. wards the back of broiler EC lt E s eee 16 Brush the lower Lift each one straight broiler grates with up from the sides then tilt until skirt is i broiler brush Brush clear of broiler from front to back Important Note Be careful not to get Kay QSR Super contact cleaner on the grates 21 Use Kay QSR super lt contact cleaner to clean stainless steel edges around upper and lower grates TL e Wring out a clean sanitized towel and spray with Kay QSR super contact cleaner 17 Use detailing tool to raise each half of lower grate Careful not to drop grates while they are raised Part G_EB_SM_CFABROILER Rev 09 7 14 Page 39 SERVICE MANUAL GARLAND ELECTRIC CLAMSHELL BROILER CXBE12 MODEL CLEANING AND MAINTENANCE continuation x x m 23 Turn towel over and wipe surface again to remove excess cleaner drawer Remove crumb baffle Scrape crumbs from baffle and grease drawer with metal spatula and discard in trash can grease drawer and detailing tool with sprayer at the kitchen sink Remove grease drawer and empty Clean grease drawer crumb baffle and scraper with hot water Remove any remaining carbon build up with metal spatula Clean brush tool with hot water at the compartment s
99. y Follow procedure to open then relatch upper grate Incorrect gap setting See Clamshell Issues Inconsistent gap setting front to back or side to side Broiler not at temperature before starting cycle See Clamshell Issues Use temperature status screen to check zone temperatures versus setpoint Broiler temperature incorrect See Temperature Issues Page 64 Part EB SM CFABROILER Rev 09 7 Mar 14 GARLAND ELECTRIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL TROUBLESHOOTING STEPS Cooking Issues continuation Problem Possible Cause Action Upper grate not latched Follow procedure to open then properly relatch upper grate Kitchen ventilation affecting Check whether cool or high volumes temperatures of air are directed towards the broiler Undercooked product Ensure grease tray is installed and only at front of grill Grease tray not in place 3 fully seated Grates uneven or warped See Clamshell Issues Inconsistent gap setting front to back or side to side See Clamshell Issues Incorrect recipe selected Select correct recipe and retry Use cook cycle change screen to Cook time too high decrease cook cycle as per CFA operational guideline Check for correct temperature frozen product not thawed thawed product must be 40F or lower as per CFA operational guideline Raw product too warm Use cook cycle change screen Raw

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