Compact Plus Quick Programming Guide
Contents
1. 1 Begin the session by following the instructions under To begin Terminals amp Extns a programming session on page 5 and by using the System Administrator Plus password 2 Press twice Services 3 Press Show Ringing Service 4 Press Show Ringing groups 5 Press Next Sched Night 6 Press Show Service Manual CHANGE 7 Press CHANGE to choose Manual Auto or Off Service Auto CHANGE 8 Press L to exit the session End of session 9 After a few seconds the date and time reappear on the display 1 Jan 1 00 am PROGRAMMING MAP FOR SERVICES Ringing Service Services Ringing groups k Show Sched Night kNext Sched Evening K Next Sched Lunch K Next Sched Sched 4 K Next Sched Sched 5 K Next Sched Sched 6 Show Ringing service gt Show Next Restrn service Show Next Sched Night k Next Sched Evening k Next Sched Lunch K Next Sched Sched 4 K Next Sched Sched 5 K Next Sched Sched 6 Routing service Show Next Common settings Show k Next Control extns k Next Schedule names k Next Schedule times Routes k Next Dest codes k Show Sched Night K Next Sched Evening K Next Sched Lunch K Next Sched Sched 4 K Next Sched Sched 5 K Next Sched Sched 6 Note T2. Terminals amp Extns Show to go through a list of telephones Show Note The symbol means Press For example Press Show Press Next or Press Heading Line access K Next Capabilities Next Name 27 Moving Extensions This feature allows you to move an extension to another socket without losing all of its custom programming or its assigned extension number There are some things to know about this feature to ensure success It may take up to 60 seconds for the Central Control Unit to recognise the extension at the new location Direct Inward Access DIA lines are virtual lines not physical ones Therefore when you move an extension the DIA lines programmed for that extension are not moved with the telephone e Make one complete move at a time In other words take one extension plug it in to the new socket and wait for the CCU to accept it before using the abandoned socket If you do not wait the new extension going into the old socket receives all the programming from the old extension It is important to ensure that all sockets used support a Norstar unit If a fax machine ATA analogue telephone or modem was plugged into the socket do not use a Norstar unit in that socket ACTION VISUAL DISPLAY 1 Begin the session b
3. The K symbol means Press For example Press Show Press Next or Press Heading Line access Next Capabilities Show Fwd no answer k Show Fwd to K Next Forward Delay K Next Fwd on busy k Show Fwd to K Next DND on busy K Next Handsfree k Next HF on answerback K Next Pickup grp k Next Page zone k Next Paging K Next D Dial k Next Priority call K Next Hotline k Next Aux ringer k Next Redirect ring k Next Receive tones k Next ATA settings k Show ATA ans timer k Next ATA mode K Next ATA tones k Next ATA use K Next Intrusion K Show Protect lvl 23 Call Forward on Busy You can programme your extension to forward a call to a different extension if you are engaged at your station or if you have Do Not Disturb activated ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin Terminals amp Extns a programming session on page 5 and by using the System Administrator Plus password 2 Press Show Show extn __ 3 Enter the number of the extension you wish to programme 234 234 234 represents the number of the extension you have chosen to COPY FIND programme 4 Press Show Line access COPY 5 Press C Next Capabilities COPY 6 Press C Show Fwd no answer 7 Press C Next Fwd on busy 8 Press Show Fwd to None CHANGE
4. 2 Press C Next Lines LIST 3 Press Show Show lines 15 Restrictions ACTION VISUAL DISPLAY 4 Enter the three digit line number to which you want to assign Show lines 00 restrictions BKSP LIST For this example we chose line 001 Line 001 Line 001 FIND 5 Press Show Name Line 001 CHANGE 6 Press C Next Restrictions COPY 7 Press Show Restrn filters 8 Press C Next Line restrns 9 Press Show Normal 03 CLR CHANGE 10 Press CHANGE Use Hr CANCL 11 Press 0 0 to define restriction 00 Use flt O COPY BKSP LIST Restriction 00 has no restrictions Now any number can be Normal 00 called but from this line only CHANGE 12 Press to exit the session End of session After a few seconds the date and time reappear on the 1 Jan 1 00 am display ASSIGNING A RESTRICTION FILTER TO AN EXTENSION ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin Terminals amp Extns a programming session on page 5 using the System Administrator Plus password 2 Press Show extn _ 3 Enter the extension to which you want to add a restriction filter Show extn 22_ BKSP LIST For this example we used extension 227 227 227 COPY FIND 16 Restrictions ACTION VISUAL DISPLAY 4 Press Show Line access COPY Press four times Restrictions COPY Press Sho
5. CR Hold key Puts an active call on hold le Hold Getting Started DESCRIPTION Q Release key Hangs up an active call or ends programming LS CRelease Mute key Mutes handset and microphone Only available on T7316 and T7316E keystations M D Handsfree key i s S E di S ae up handset or use eadset Only available on eystations 4 D Headset key Allows user to use switch between headset and handset answer mode without removing headset d Only available on T7316 and T7316E keystations DISPLAY AND DISPLAY KEYS Use the keys below the display to set and select options Their functions change depending on the features you programme Some display options include ADD CHANGE OK and DOWN Contrast level 2 DOWN UP OK emm ex ammm Display key Display text Instruction for display key USING THE KEYPAD TO ENTER LETTERS Use the keypad to enter both letters and numbers For example to name a Speed Dial code Terry repeatedly press the number on the keypad that represents the first letter of the name until that letter appears on the display In this example press the keypad number 3 two times for E press once for the letter D press twice for the letter E 7 press three times for the letter F r press four times for the number 3 CONVENTIONS Boxed numbers indicate keypad numbers Example
6. retrieval system or translated into any human or computer language in any form or by any means without prior written permission of British Telecommunications PLC If you find any errors in this publication or would like to make suggestions for its improvement please write to British Telecommunications Norstar Product Manager 6th Floor Parker Tower 43 49 Parker Street London WC2B 5PS British Telecom is a registered trademark of British Telecommunications PLC Registered Office 81 Newgate Street London ECIA 7AJ Registered in England Number 1800000 Meridian Companion and Norstar are trademarks of Nortel Meridian Norstar Business Communication System is manufactured by Nortel This document is for use with Compact Plus Release 5 Norstar UK P0607115 Issue 01 Printed in Canada 2003 Nortel Networks Copyright Notice This Nortel documentation is protected by copyright It cannot be copied in any form or medium except pursant to the Nortel Licence to Copy Documentation Licence If a licence has been purchased it is enclosed with this copy of Nortel documentation
7. 9 Press CHANGE Fwd to CANCL 10 Use the keypad to enter the extension to which you want the Fwd to 2_ calls sent Extension 221 in this example CANCL BKSP 11 When you have entered all the digits the display shows Fwd to 221 CLR CHANGE 12 Press to exit the session End of session 13 After a few seconds the date and time reappear on the display 1 Jan 1 00 am 24 PROGRAMMING MAP FOR TERMINAL CAPABILITIES Call Forward on Busy Terminals amp Extns Show Note Show extn Enter extension or K Next to go through a list of telephones Show The K symbol means Press For example Press Show Press Next or Press Heading Line access Next Capabilities Show Fwd no answer k Show Fwd to k Next Forward Delay K Next Fwd on busy k Show Fwd to k Next DND on busy K Next Handsfree k Next HF on answerback k Next Pickup grp k Next Page zone k Next Paging K Next D Dial k Next Priority call k Next Hotline k Next Aux ringer k Next Redirect ring K Next Receive tones K Next ATA settings k Show ATA ans timer k Next ATA mode K Next ATA tones K Next ATA use K Next Intrusion K Show Protect Ivl 25 Naming Extensions This section allows you to assign a name to each extension in your office ACTI
8. C 2 Next The four keys covered by the overlay have special functions for programming features on your system When one of the keys is active the indicator next to it is lit with a lt d or a gt Once you end the programming session the keys return to their usual call functions The four keys are shows you the heading for the current level moves you back one item at the current level shows you the first setting within the level moves you one item forward at the current level Getting Started EKTENSION KEYS Take a few moments to look over your extension and become familiar with its layout Unlike the M7310N the M7324N and T7316 do not have a shift key 5 or dual memory keys 6 An explanation of each key follows the diagrams below DESCRIPTION Keypad Used to dial numbers when you make a call and to enter numbers and letters when you programme your extension e Display Shows instructions and numbers when you use or programme the extension e Display keys Activates the instruction that appears on the display above it 4 Memory keys Activates a number or feature code stored in the key o Dual memory keys Allows you to store two numbers or feature codes M7310N only Q Shift key Allows you to use the number or feature code stored in the secondary memory of the dual memory key M7310N only Q Feature key ERA you to enter a feature code while using or programming the elephone C63 or i
9. on any given extension by programming fewer on another extension For example choose this option to programme 20 keys on an extension equipped with a Central Answering Position module ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin a programming session on page 5 using the System Administrator Plus password Terminals amp Extns 2 Press Show Show Extn LIST 3 Enter the number of the extension that you want to programme Show Extn 22_ BKSP LIST We used extension 221 for this example 221 221 COPY FIND 4 Press Line access COPY 5 Press twice Show line SCAN LIST 6 Enter the line number Line number 282 is used as an example Show line 282 SCAN BKSP LIST 7 Press SCAN to see the setting L282 Appr amp Ring SCAN FIND CHANGE 8 Press Show Appearances 1 CHANGE 9 Press CHANGE and enter 4 For our example we have chosen Appearances 4 to have DIA line 282 appear on extension 221 four times CANCL BKSP OK 10 Press OK Appearances 4 CHANGE 11 Press 48 to exit the session End of session After a few seconds the date and time reappear on the display 1 Jan 1 00 am 12 Line Access PROGRAMMING MAP FOR LINES Line assignment k Show Show line Show extn Show Line access H Show k Next Line Pool access Enter
10. speed dial Show Next Passwords Featr settings Show K Next k Show Next Time amp Date gt Show Next Hour Direct dial K Show D dial1 K Next Intrnl K Next k Next Minutes Year K Next Month Day k Next K Next Auto Attendant Show K Next Line assignment k Next Mode K Next Hunt delay K Next If busy K Next Q Timeout k Next Overflow k Next Name K Next Dstnct ring Backgrnd music K Show On hold k Next K Next Camp timeout F Next Park timeout k Next Park Mode Receiver volume System Prgrming gt Show Next Software keys K Next Remote access Show Sys ID Show Next Maintenance gt Show k Next Password Next keys Hospitality Show Next Usage Metrics k Show System version k Next Clear lines k Next Sys admin log Hunt Groups k Next Remote montr k Next Note The k symbol means Press For examp
11. Feature Handsfree Bottom right button T7208 Mute Mute T7316 T7316E Handsfree gr T7316E Hold 7 es es Jor Hold dh T7000 sd M7000 Release Cw Fa or Release The Norstar Compact Plus Quick Programming Guide is a quick reference when you need information about some of the more commonly used features on this system For more detailed information refer to the System Administration Guide It contains everything needed to gain access to and to programme the many features of the system PROGRAMMING OVERLAYS Before you begin programming you need to prepare the system Start by placing the programming overlay over the appropriate keys on your programming set as shown in the diagrams below The T7316E shown below and the T7316 are the Business Series Terminals that can be used for programming morga OOO Business Series Terminal Heading lL E L Show 1731 6 A Back ri Next programming buttons Programming overlay Heading Shay T7316E g N Back Next programming L buttons podbot 1 JE e E 3 HB i OC eae S Getting Started M7310 ono toe 2 Heading Back it Norstar Programming Overlay M7310N Show JU Next Norstar Programming Overlay M7324N er Back Am
12. NCL 12 Use the keypad to enter the year Year 01 NEXT CHANGE Time and Date ACTION VISUAL DISPLAY 13 Press NEXT Month 01 NEXT CHANGE 14 Press CHANGE Month CANCL 15 Use the keypad to enter 07 for July 01 is January 12 is Month 07 December NEXT CHANGE 16 Press NEXT Day 01 NEXT CHANGE 17 Press CHANGE DAY CANCL 18 Use the keypad to enter the day 15 Day 15 NEXT CHANGE 19 Press End of session After a few seconds the date and time reappear on the 15 July 1 30 pm display PROGRAMMING MAP FOR TIME AND DATE K Next Hour K Next Minutes Time amp Date Ty Show K Next Year K Next Month Fa K Next Day The k symbol means Press For example press Show Press Next or Press Heading SECTION III Pickup Groups This feature allows you to answer calls for and from any extension in a Pickup Group This section shows you how to assign an extension to a Pickup Group and how to answer a call from any extension within a Pickup Group You can assign extensions to one of four Pickup Groups The options are 7 to 4 and None ASSIGNING AN EXTENSION ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin Terminals amp Extns a programming session on page 5 using the System Administrator password 2 Press Show Show Extn LIST 3 En
13. NGRTEL lt CRTs BTE Working together Norstar Compact Plus Release 5 Quick Programming Guide Published by Nortel Networks on behalf of British Telecommunications PLC All possible care has been taken in the preparation of this publication but British Telecommunications PLC assumes no liability for any inaccuracies that may occur British Telecommunication PLC reserves the right to make changes without notice both to this publication and to the product that it describes No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any human or computer language in any form or by any means without prior written permission of British Telecommunications PLC If you find any errors in this publication or would like to make suggestions for its improvement please write to British Telecommunications Norstar Product Manager 6th Floor Parker Tower 43 49 Parker Street London WC2B 5PS British Telecom is a registered trademark of British Telecommunications PLC Registered Office 81 Newgate Street London ECIA 7AJ Registered in England Number 1800000 Meridian Companion and Norstar are trademarks of Nortel Meridian Norstar Business Communication System is manufactured by Nortel This document is for use with Compact Plus Release 5 Norstar UK P0607115 Issue 01 Printed in Canada 2003 Nortel Networks Copyright Notice This Nortel documentation is protected by
14. NS Speed Dia The system cannot bypass dialling restrictions already on the eztension or line This feature can either confirm existing restrictions or lift them To change the dialling restrictions refer to Adjusting the Dialling restrictions ACTION VISUAL DISPLAY 1 After programming the Speed Dial name the display shows Name Sutton CLR CHANGE 2 Press Next This display shows that the dialling Bypass rest n N restrictions on that line remain in effect CHANGE 3 Press to exit the session End of session 4 After a few seconds the date and time reappear on the display 1 Jan 1 00 am PROGRAMMING MAP FOR SYSTEM SPEED DIAL Speed dial number is displayed K Show Use prime line k Next Display digits Speed dial Show Enter number Note Sys speed dial Show if display digits N k Show Name K Next Bypass restr n The k symbol means Press For example Press Show Press Next or Press Heading 21 Call Forward No Answer You can programme an extension to forward a call to a pre determined extension if the call is not answered within a set number of rings The default setting is 4 but options 2 3 4 6 and 10 rings are available If a designated extension is set on Do Not Disturb or Do Not Disturb On Busy the incoming call continues to ring at the original extension a
15. ON VISUAL DISPLAY 1 Begin the session by following the instructions under To begin a programming session on page 5 and by using the System Administrator Plus password Terminals amp Extns 2 Press Show Show extn __ 3 Enter the number of the extension you wish to programme 234 234 234 represents the number of the extension you have chosento COPY FIND programme 4 Press Show Line access COPY 5 Press Next Capabilities Copy 6 Press C Next _ The default name is the extension number Name 234 CLR CHANGE 7 Press CHANGE Name __ gt 8 Press the number on the keypad that represents the first letter of Name B the name lt BKSP gt Press the key repeatedly until the letter appears Example For the name B JONES press 7 on the keypad three times For more information about this please see USING THE KEYPAD TO ENTER LETTERS on page 4 Press gt to move to the next letter Press to enter a space Use the keypad and the arrows until the entire name is Name B JONES entered The name can be up to seven characters long BKSP 9 Press to save Name B JONES CLR CHANGE 10 Press 03 to exit the session End of session 11 After a few seconds the date and time reappear on the display 1 Jan 1 00 am 26 PROGRAMMING MAP FOR NAMING EKTENSIONS Naming Extensions Show extn Enter extension or Next
16. TEM ADMINISTRATOR PLUS PASSWORD continued SHEE Dial AAA AAA AAA AA AAA AAA i 18 SHORTCUTS PROGRAMMING A SYSTEM WIDE SPEED DIAL CODE SHORTCUTS continued SELECTING A LINE FOR THE NEW SPEED DIAL CODE CHOOSING THE SPEED DIAL DISPLAY FORMAT PROGRAMMING A NAME FOR THE SPEED DIAL CODE CONFIRMING THE DIALLING RESTRICTIONS PROGRAMMING MAP FOR SYSTEM SPEED DIAL Call Forward NO ALSA E iii iii iii i i ii i iii i E 22 PROGRAMMING MAP FOR TERMINAL CAPABILITIES Call Forward on BUSy iiiiisrn usen citudin niani tn dia sausasis si i i 24 PROGRAMMING MAP FOR TERMINAL CAPABILITIES Naming Extensions uani 26 PROGRAMMING MAP FOR NAMING EKTENSIONS Moving EXIGISIDIS L s issininiiinisikinis vija sin i i a a A k 28 PROGRAMMING MAP FOR SETTING SYSTEM PROGRAMMING Ringing Service iii iais iii in iii i i ii ji i i i ai 30 TURNING RINGING SERVICE ON OR OFF PROGRAMMING MAP FOR SERVICES SECTION V Reference Programming map System Administrator Plus passwordQ 32 SECTION 1 Getting Started TELEPHONE PROGRAMMING BUTTONS You will note that your Business Series Terminal BST has different icons on the keycaps than the Norstar telephones This table shows how the icons compare between the telephones Business Series Terminals Button Name 17000 17100 17208 T7316 M7000 M7100N M7208N M7310N M7324N T7316E Feature Fy or
17. ading SECTION II Time and Date To adjust the time and date on the entire system you need only adjust the clock at one extension using the Basic password The clock which also controls the schedules for your routing and ringing features must be reset after a power failure CHANGING THE TIME AND DATE SETTINGS Use this feature to change the clocks to GMT winter and BFT summer times Clocks in spring is forward and in fall is back In this example the time is changed to 1 30 p m and the date is changed from January 1 2001 to July 15 2001 ACTION VISUAL DISPLAY 1 Place the programming overlay on the extension Refer to 1 Jan 1 00 am PROGRAMMING OVERLAYS on page 1 2 Press followed by 6 BJ the Time and Date Hour 01 code followed by P the Basic password NEXT CHANGE 3 Press CHANGE Hour CANCL 4 Use the keypad to enter the two digit hour The display shows AM one or two digits The display prompts you to choose AM or PM OK CHANGE 5 Press CHANGE AM OK CHANGE 6 Press OK Hour 01 NEXT CHANGE 7 Press NEXT Minutes 01 NEXT CHANGE 8 Press CHANGE Minutes CANCL 9 Using the keypad enter the minutes Minutes 30 NEXT CHANGE Press to to end the session if you do not want to go on to change the date To change the date continue with Step 10 10 Press NEXT Year 01 NEXT CHANGE 11 Press CHANGE Year CA
18. ched Night K Next Allow recall g Next Sched Evening k Next Allow redirect K Next Sched Lunch K Next Line extn rstrn These Snow K Next Sched Sched 4 K Show Show line Headings continued on K Next Sched Sched 5 next page k Next Control extns k Next Sched Sched 6 Auto call info k Next Schedule names k Show Show line k Next Schedule times HNext 1stDisplay Note Next Auto Called ID The k symbol means Press For example Next L Press Show Press Next or Press Heading ex og space 32 Programming map System Administrator Plus password Terminals amp Extns Next Lines Next Services Next Speed dial enter Show Speed dial number is displayed COS pswds k Show Show pwd Next Call Log pswds k Show Show extnit k Show Log pswd Next k Show Use prime line K Next Display digits if display digits N K Show Name k Next Bypass restrn Progrming pswds SysAdmin 727587 kShow Sys admin 23646 k Next Basic 22742 Show Next Hospitality Desk pswd 4677 HOSP Next Cond None Show Hunt groups Show group k Show Member extns Show K Next Sys
19. copyright It cannot be copied in any form or medium except pursant to the Nortel Licence to Copy Documentation Licence If a licence has been purchased it is enclosed with this copy of Nortel documentation Table of Contents SECTION I GENERAL INFORMATION EPA IAL E ai ai iii a i A A i i aj 1 TELEPHONE PROGRAMMING BUTTONS PROGRAMMING OVERLAYS EXTENSION KEYS DISPLAY AND DISPLAY KEYS USING THE KEYPAD TO ENTER LETTERS CONVENTIONS To begin a programming SESSION ecce es sss ssse sees ennenen ennenen 5 BASIC PASSWORD SYSTEM ADMINISTRATOR PASSWORD SYSTEM ADMINISTRATOR PLUS PASSWORD ENDING A PROGRAMMING SESSION PROGRAMMING MAP FOR PASSWORDS SECTION II PROGRAMMING USING THE BASIC PASSWORD Time AMICI ALG PR PE iai aaa iai nnna 7 CHANGING THE TIME AND DATE SETTINGS PROGRAMMING MAP FOR TIME AND DATE SECTION III PROGRAMMING USING THE SYSTEM ADMINISTRATOR PASSWORD PICKUP GrOUDS 9 ASSIGNING AN EXTENSION ANSWERING AN EXTENSION PROGRAMMING MAP TERMINALS AND EXTENSIONS SECTION IV PROGRAMMING USING THE SYSTEM ADMINISTRATOR PLUS PASSWORD Eine ACCESS awe 11 LINE ASSIGNMENT LINE APPEARANCES PROGRAMMING MAP FOR LINES PRES ELEN MELDE 14 SELECTING A FILTER OR ADDING RESTRICTIONS AND EXCEPTIONS TO AN EXTENSION ASSIGNING A DIALLING FILTER TO A LINE ASSIGNING A RESTRICTION FILTER TO AN EXTENSION PROGRAMMING MAP FOR LINE RESTRICTIONS Table of Contents PROGRAMMING USING THE SYS
20. extension or K Show Line Pool A T Ned k Show Line Pool B to O Terminals amp Extns Show k Next Prime line to go through a list of K Next Intercom keys Telephonss k Next Answer extns k Show Show extn K Show 221 K Next OLI Note The k symbol means Press For example Press Show Press Next or Press Heading Restrictions This feature prevents users from dialling certain numbers by assigning filters packages of pre set restrictions to a line or extension Filters can be added to an extension even if that extension shares a line You can also programme extensions to override the filters Some of the more popular filters that restrict long distance calls are already in place by default Please refer to your System Administration Guide for a complete list of default filters In the following example we assign restriction filter 11 to extension 221 Then we add a restriction and an exception to restriction filter 11 SELECTING A FILTER OR ADDING RESTRICTIONS AND EXCEPTIONS TO AN EXTENSION ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin Terminals amp Extns a programming session on page 5 using the System Administrator Plus password 2 Press Show Show Extn LIST 3 Enter the number of the extension that you want to programme Show Extn 22_ BKSP LIST We used extension 221 for this exa
21. gin Terminals amp Extns a programming session on page 5 using the System Administrator Plus password 2 Press Show Show Extn LIST 3 Enter the number of the extension that you want to programme Show Extn 22_ BKSP LIST We used extension 221 for this example 221 221 COPY FIND 4 Press Show Line access COPY 5 Press twice Show line SCAN LIST 6 Enter the line number Line number 001 is used as an example Show line 001 SCAN BKSP LIST 7 Press SCAN to see the setting L001 Ring Only SCAN FIND CHANGE 8 Press CHANGE to change the setting for each line to Ring only Appr amp Ring Appr amp Ring Appr Only or Unassigned SCAN FIND CHANGE 9 Press 4 to exit the session End of session After a few seconds the date and time reappear on the display 15 Jul 1 30 pm 11 Line Access LINE APPEARANCES With this setting you can programme the number of appearances a DIA line is permitted at each extension Line appearances rely on the previously described line assignment setting Ring Only Appr amp Ring or Appr only If you choose Appr amp Ring or Appr only there can be as many simultaneous DDI calls as there are DIA key appearances If Ring only is chosen there can be as many simultaneous DDI calls as there are intercom keys At least one intercom key needs to remain open for outgoing calls Itis best to limit the number of line keys to four per extension More line keys can be programmed
22. he k symbol means Press For example Press Show Press Next or Press Heading 31 SECTION V Programming Map System Administrator Plus password aa aa aa aa eee aa aa aa aa aa aa aa aaa aaa aaa aaa aaa aa aa eee eee eee eee eee ee Line assignment 2 K Show Show line Show extn Show jH Line access K Show K Next Line Pool access Enter extension or K Show Line Pool A V Nea iga k Show Line Pool B to O Terminals 8 Extns Show K Next Prime line to go through a list of Capabilities K Show k Next Intercom keys telephones ENDA k Next Answer extns aad K Show Show extn k Next Lines gt S
23. how Show line k Show 221 K Next OLI Enter line number or Name Next K Next Fwd no answer Next K Show Fwd to to go through a list of j Services Show the lines k Next Fwd on busy User prefernces K Show K Show Fwd to Next gt Show Next DND on busy k Next Handsfree Next Sys speed dial Name Next HF on answerback rm k Next Pickup grp m S Rescate k Next Page zone Next K Next k Next Paging gt Noxt K Next D Dial Passwords Restictions K Next Priority call Call Services H K Show 71 k Next Hotline NS s Show K Next Aux ringer k Next Redirect ring Time amp Date Restrn filters Next sede tones k Next Line restrns Next ATA settings k Next Remote restrns K Show ATA ans timer Next k Next Intrusion System prgrmin Ringing groups T K Show Sched Night kNext Sched Evening ed Next K Next Sched Lunch A ii P T Next Sched Sched 4 N a 4 Call Services x K Next Sched Sched 5 Ringing service gt Show S K Next Dialling opt ns K Next Sched Sched 6 k Next Language Next gt Next k Next Display cntrst EN K Next Ring type Software keys Restrn service TEN Next Sched Evening K Next Sched Lunch NUN rn fi K Next Sched Sched 4 K Next Next Show Show filter k Next Sched Sched 5 K Next Extn restrns K Next Sched Sched 6 K Sh Eil Maintenance Routing service Show ow Filters K Next Extn Lock Routes K Next Allow last no Next Next k Next Dest codes k Next Allow saved no ne Common settings k Show S
24. le Press Show Press Next or Press Heading k Next k Next K Show k Next k Next K Next Room desk info k Show Show extn Call restrns Service time Alarm Attn attempts Retry intrvl Attn duration Time format K Next Trnsfr callbk K Next Trnsfr callbk k Next Netwk callbk K Next Held reminder K Next Remind delay k Next Confrence tone K Next Directd pickup K Next Page tone K Next Page Timeout K Next AutoTime amp Date k Next Call log space K Next Alarm Extn K Next Extn relocation K Next Answer Extn K Next SWCA Ontrls K Next CLID Match Auto attend k Show Attd Extn k Next System Answer K Next CCR K Show After K Next CCR lines K Next CCR Groups K Show Show group K Next Rem access pkgs K Show Show pkg Rem line access K Show Show line K Next CCR grp 1 33 Programming map System Administrator Plus password 34 Programming map System Administrator Plus password 35 Published by Nortel Networks on behalf of British Telecommunications PLC All possible care has been taken in the preparation of this publication but British Telecommunications PLC assumes no liability for any inaccuracies that may occur British Telecommunication PLC reserves the right to make changes without notice both to this publication and to the product that it describes No part of this publication may be reproduced transmitted transcribed stored ina
25. me line Use line Pool code and Use routing table In CHANGE this example choose the prime line Stop scrolling when this comes back up on the display Only extensions where this line appears have access to this Speed Dial code CHOOSING THE SPEED DIAL DISPLAY FORMAT ACTION VISUAL DISPLAY 1 After choosing the line with the previous procedure you can Use prime line choose to see either the extension number being dialled or a name CHANGE that you have chosen The display shows 2 Press Display digits Y CHANGE 3 Press CHANGE to change between Y see the extension number Display digits N and N to choose a name for the Speed Dial code CHANGE PROGRAMMING A NAME FOR THE SPEED DIAL CODE ACTION VISUAL DISPLAY 1 Press C Nex 7 This default name is displayed Name Sys Spd Di CHANGE 2 Press CHANGE Name _ gt 3 Press the number on the keypad that represents the first letter ofthe Name S__ name Press the key repeatedly until the letter appears lt BKSP gt Example for the name Sutton press the keypad number 7 three times to display the letter S Press gt to move to the next letter in the name Press to enter a space 4 Use the keypad and gt until the entire name is entered Name Sutton The name can be up to 16 characters long 1425 BKSP gt 5 Press to continue programming Name Sutton CLR CHANGE CONFIRMING THE DIALLING RESTRICTIO
26. mple 221 221 COPY FIND 4 Press Show Line access COPY 5 Press four times Restrictions COPY You can now add a filter 6 Press Show Restrn filters 7 Press Show Show filters _ COPY LIST 8 Press Show filter COPY BKSP LIST The display shows Restrn filter11 COPY FIND 14 Restrictions ACTION VISUAL DISPLAY You have selected a filter You can now add restrictions 9 Press No restrictions ADD 10 Press ADD Restrn 01 ANY 11 Press ANY Restrn O1 __ ANY BKSP OK 12 Press B Restrn 01 98 ANY BKSP OK 13 Press OK Now extension 221 cannot dial out a number with 8as Restrn 01 98 the second digit ADD REMOVE Vou can now add an exception 14 Press Deny 8 15 Press Next No overrides ADD 16 Press ADD Remember you are still programming dialling filter Override 001 11 restriction 01 for extension 221 ANY 17 Press 0 8 0 0 Override 001 0800 ANY BKSP OK 18 Press OK Numbers that begin with 0800 can now be dialled Override 001 08 ADD REMOVE 19 Press to exit the session End of session 20 After a few seconds the date and time reappear on the display 1 Jan 1 00 am ASSIGNING A DIALLING FILTER TO A LINE ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin a programming session on page 5 using the System Administrator Plus password Terminals amp Extns
27. nd the caller continues to hear ringback To lessen the chance of this happening you can designate a second back up extension Calls coming in on an outside line are automatically transferred to the Prime extension for that line ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin Terminals amp Extns a programming session on page 5 using the System Administrator Plus password 2 Press Show Show extn _ 3 Enter the number of the extension you wish to programme 234 234 234 represents the number of the extension you have chosen to COPY FIND programme 4 Press Show Line access COPY 5 Press Capabilities COPY 6 Press Show Fwd no answer 7 Press Show Fwd to None CHANGE 8 Press CHANGE Fwdto CANCL 9 Use the keypad to enter the extension to which you want the calls Fwdto 2 sent Extension 221 is used in this example CANCL BKSP When you have entered all the numbers the display shows Fwd to 221 CLR CHANGE 10 Press to exit the session End of session After a few seconds the date and time reappear on the 1 Jan 1 00 am display 22 Call PROGRAMMING MAP FOR TERMINAL CAPABILITIES Forward No Answer Terminals amp Extns Show Note Show extn Enter extension or K Next to go through a list of telephones Show
28. ou how to programme a new Speed Dial code from start to finish including Programming a system wide Speed Dial code Selecting a line for the Speed Dial code Choosing the Speed Dial display format Programming a name for the Speed Dial code Confirming the dialling restrictions ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To begin Terminals amp Extns a programming session on page 5 using the System Administrator Plus password 2 Press three times Sys Speed Dial 3 Continue programming using the instructions under each feature in the pages that follow Speed Dial PROGRAMMING A SYSTEM WIDE SPEED DIAL CODE ACTION VISUAL DISPLAY 1 Press Show Speed Dial _ 2 Enter the Speed Dial code from 001 to 255 you wish to Speed Dial 001 programme for example 001 FIND 3 Press Show 001 No number CLR CHANGE 4 Press CHANGE 001 _ CANCL 5 Use the keypad to enter the exchange for example 0191 256 001 01912567843 7843 The number can contain up to 24 digits CANCL BKSP OK 6 Press OK 001 01912567843 CLR CHANGE Speed Dial SELECTING A LINE FOR THE NEW SPEED DIAL CODE ACTION VISUAL DISPLAY 1 After programming the new exchange as explained in the 001 01912567843 previous section CLR CHANGE 2 Press Use prime line CHANGE 3 Press CHANGE repeatedly to scroll through the options Use Use Lines pri
29. rgrming o To begin a programming session SYSTEM ADMINISTRATOR PLUS PASSWORD This allows access to all administration settings as well as several installer settings ACTION VISUAL DISPLAY 1 Place the programming overlay on the extension Refer to 1 Jan 1 00 am PROGRAMMING OVERLAYS on page 1 2 Press Feature 3 Using the keypad enter the System Access code Password amp 2 6 6 8 amp 8 R RETRY 4 Enter your password 7 2 7 6 8 7 Terminals amp Exins Press RETRY if you enter the password incorrectly When you use the System Administrator Plus password you can access all the programme options shown on the previous page as well as the following Software Keys Maintenance Using Metrics ENDING A PROGRAMMING SESSION ACTION VISUAL DISPLAY 1 Press 9 End of session 2 After a few seconds the date and time reappear on the display 1 Jan 1 00 am PROGRAMMING MAP FOR PASSWORDS COS pswds K Show Show pwd Call Log pswds k Show Show extn k Show Log pswd SysAdmin 727587 k Next Sys admin 23646 k Next Basic 22742 Progrming pswds Show Next i Desk pswd 4677 HOSP Hospitality Show K Next Cond None Passwords Show Note The F symbol means Press For example Press Show Press Next or Press He
30. s are 6 6 BJ Boxed words indicate actual buttons Examples are or Underlined words indicate display key choices When you see ADD or CHANGE for example push the button underneath the word that is shown on the display To begin a programming session BASIC PASSWORD This allows routine programming of individual extensions ACTION VISUAL DISPLAY 1 Place the programming overlay on the extension Refer to 1 Jan 1 00 am PROGRAMMING OVERLAYS on page 1 2 Press Feature 3 To programme the TIME code time and date enter Hour 12 00 BJ 4 6 B the TIME code followed by NEXT CHANGE 7 4 R Using this example the display shows SYSTEM ADMINISTRATOR PASSWORD This allows access to most of the settings for administration programming ACTION VISUAL DISPLAY 1 Place the programming overlay on the extension Refer to 1 Jan 1 00 am PROGRAMMING OVERLAYS on page 1 2 Press 2 Feature 3 Using the keypad enter the System Access code Password See RETRY 4 Enter your password 6 4 6 Terminals amp Extns Press RETRY if you enter the password incorrectly Using either of the passwords described above you can programme the system beginning with Terminals and Extensions Terminals amp Extns Press repeatedly to scroll through programme options including Terminals amp Extns Lines Services Sys Speed Dial Passwords Time amp Date System p
31. ter the number of the extension that you want to programme Show Extn 23_ BKSP LIST We used extension 234 for this example 234 234 COPY FIND 4 Press Show Capabilities COPY 5 Press once Fwd no answer 6 Press until the display shows Pickup grp None CHANGE 7 Press CHANGE until you find the Pickup Group Pickup grp 1 1 9 or None that you want to assign to the extension CHANGE We have used 1 as an example 8 Press J End of session After a few seconds the date and time reappear on the 1 Jan 1 am display Pickup Groups ANSWERING AN EKTENSION If there is more than one incoming call at an extension in a Pickup Group calls are answered in this sequence 1 on an extension line 2 on the prime line and 3 on internal lines This feature cannot be used to retrieve a camped call ACTION VISUAL DISPLAY 1 Pick up any extension in your pickup group and press PROGRAMMING MAP TERMINALS AND EXTENSIONS System Administrator Plus password Show extn Show H Line access Enter extension or Next Next Terminals amp Extns Show to go through a list of Capabilities L Show T telephones Show System Administrator password Fwd no answer k Show Fwd to K Next Fwd on busy k Show Fwd to Next DND on busy k Next Handsfree K Next HF on ans
32. w Restrn filters Press Next Extn restrns Press Show Filters Press C Show Normal 02 CLR CHANGE 10 Press CHANGE Use Hr CANCL 11 Press 0 1 to assign dialling filter 01 Use flt 0 CANCL BKSP Dialling filter 01 restricts calls to local numbers only You Normal 01 cannot dial long distance numbers even using line 001 CLR CHANGE 12 Press 4 to exit the session End of session After a few seconds the date and time reappear on the 1 Jan 1 00 am display PROGRAMMING MAP FOR LINE RESTRICTIONS Show extn Show H Line access Enter extension or Next X 4 i Next Terminals amp Extns Show Restrn filters to go through a list of Restictions HM gt Show K Show Show filter telephones gt Next K Next Extn restrns Filters Extn Lock Lines Show Show line Allow last no Enter line number ERUM Name Allow saved no Allow recall Next Allow redirect K Next Line extn rstrn un K Show Show line Restictions L T Show Restrn filters Note lkNext Line restrns The F symbol means Press For example k Next Remote restrns Press Show Press Next or Press Heading 17 Speed Dial This Speed Dial section shows y
33. werback K Next Pickup grp K Next Page zone K Next Paging kNext D Dial k Next Priority call K Next Hotline K Next Aux ringer k Next Redirect ring Ka K Next Receive tones The symbol means Press k Next ATA settin For example Press Show Press Next or Press Heading ihe Int ii ings exi ntrusion 10 SECTION IV L ine Access This section shows you both how to assign lines to individual extensions and how to programme the number of appearances of DIA lines at each extension LINE ASSIGNMENT With this setting you assign physical lines and Direct Inward Access DIA lines to each extension DIA lines are assigned and removed in the same manner as other lines In general exchange lines are not assigned to extensions unless the extension is used for monitoring incoming calls or making outgoing calls You cannot assign a private line to another extension Each assigned line must appear at an extension at a key with an indicator If you set a line to Ring only incoming calls appear on the intercom key EXCEPTION Central Answering Position module is only available on the M7324N The M7100N has no line keys and is assigned any number of lines but you must be sure that all lines assigned to the M7100N are set to ring Otherwise incoming calls are not heard ACTION VISUAL DISPLAY 1 Begin the session by following the instructions under To be
34. y following the instructions under To begin Terminals amp Extns a programming session on page 5 and by using the System Administrator Plus password 2 Press six times System prgrming 3 Press Show Hunt Groups 4 Press Next Featr settings 5 Press Show Backgrnd music N CHANGE 6 Press until this appears on the display Extn relocatn N CHANGE 7 Press CHANGE to choose Y Yes Exin relocatn Y CHANGE 8 Press TM to exit the session End of session 9 After a few seconds the date and time reappear on the display 1 Jan 1 00 am 28 Moving Extensions PROGRAMMING MAP FOR SETTING SYSTEM PROGRAMMING Note The K symbol means Press For example Press Show Press Next or Press Heading Hunt groups Next Backgrnd music K Show On hold K Next Receiver volume k Next Camp timeout K Next Park timeout k Next Park Mode K Next Trmnsfr callbk K Next Netwk callbk K Next Held reminder k Next Remind delay k Next Confrence tone System prgrming gt Show K Next Directd pickup k Next Page tone k Next Page Timeout K Next AutoTime amp Date K Next Call log space k Next Alarm Extn K Next Extn relocation k Next Answer Extn K Next SWCA Cntrls K Next CLID Match Featr settings Show 29 Ringing Service TURNING RINGING SERVICE ON OR OFF ACTION VISUAL DISPLAY
Download Pdf Manuals
Related Search