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Electrolux Line 5000 Super Spin Service Manual

1. seen 56 12 32 Central payment ZEB uiro seat dune ee tota tton eh ato e ot anu 57 12 3 3 Central Payment 2G Ande tans repe ces etu dice exp RP niae eR dr 58 12 3 4 Outputs for detergent signals and inputs for pause signals empty signal anda proce reductiore 2D us nn daha eap et Ree pe Aso dead 59 Contents 12 3 5 Central booking payment 2F acc eade eer Cee de heats 60 12 3 6 Machines with I O module type 3 61 13 ErOUDIESHOOLING 62 137 mE 62 WS 2 EO E A e e RET POT CREE SIE 63 13 3 Description of error codes and 69 MAIN COMMON geet bonne t ERE DRE Sider 69 MEIN VIASPIER Ro Renato docta mE iu Recipe iet SPI TER ur ES Ed ta Ta 70 MAIN DRYEBE oor at Vk xir rbd alita Cae i E ERR Rr 77 13 31 MAIN voee cust 85 13 3 2 MAIN W amp Ra co tud e tota 86 19 23 93 Ore Rede buda dant RE 87 DRUM MOTOR COMMON e an aca S ay estas 89 DRUM MOTOR e dor dicen ccs t po ete oro B ve Rat Ra
2. Service Manual Washer extractor W575S W585S W5105S W5130S 51805 W5250S 53305 W3 9 fumes Electrolux 438 9038 70 EN 2013 03 27 Contents Contents 15 5 sok 5 2 omaia em Lam LN e Redes 6 PAIA 6 2 1 1 W575S W585S W5105S W51308 see 6 21 2 mt aa Ss o Re aoc GR 7 2 13 W5250S W53905 iiic saan RIS EE e E 8 2 2 Technicaldata o iet e e RE ete ceti de eder i on ele i etaed uds 9 2 3 Gonriectlons eicere nda fee ped et erp iet tet rae IRR 9 2 4 Sound levels steam e it mi tes 9 3 Machine presentation rt ie het c ke Paves sei E C RR 10 A Function check 11 5 Doorand door lock imb e eae ated ti tt noe eG ae en Set 12 5 1 DOGI lOCK T esto 12 6 Motor and motor control nennen 16 06 1 Motor control nit cca cote tere Dein ete ee Deae cea ee v cuu 16 6 2 Replacement OF siete tert t ee pde mb m ah teed 17 eere E EE 19 7 1 Replacement of heating element eeeeeeeseseeeeeen nennen nente 19 AB M 20 8 1 Replacement of drum nennen nennen nennen nnne 20 8 2 Replacem
3. unit type 6 reading of internal analog values out of range Possible causes Intermittent error in wiring to I O type 6 unit Internal error in I O type 6 Recommended actions 1 Switch power off for 1 minute and try again 2 If problem remains replace defective part 42 2 POSITION TEST Position test is used to verify that I O type 6 unit is correctly assembled and fixed in the expected position Recommended actions 1 Check that I O type 6 unit is assembled and fixed in correct position 42 3 EXTRACT TEST unit type 6 is not able to read any or too low values during extraction Recommended actions 1 Check that I O unit type 6 unit is assembled and fixed in correct position 2 Put some unbalance in drum and run motor to extraction speed in service program Check analog input readings for I O 6 Troubleshooting 113 13 3 5 EXTERNAL COM CMIS 50 18 START NOT ALLOWED External MIS system management information system has denied the machine to start MIS system can be any external communicating system like CMIS Payments system TMIS etc Recommended actions 1 Check for reason in payment system Program not paid Too short time of booked session left for the selected program Machine not reserved Start not allowed 2 External input for START NOT allowed is active 50 20 OUT OF OPERATION External MIS system management information system has set machine out of operation MIS system can be
4. 90 13 3 4 DRUM MOTOR kii AC tao Ea Stu 95 FAN MOTOR COMMON RO Fa Pen HERRERA ea au et Oc RR Or d a 106 INTERNAL OON x Padus tuc aw 107 INTERNAL COM VO fen oma dspE 109 INFERNAL COM VO TYPE nr Rh arr n S ERR et one tna he oan 112 19 3 5 EXTERNAL s Cet e occ kPa ris toe ce Bde Setia ed 113 EXTERNAL COM PAYMENT viste rete i eret ADD uo re PERRA SR P 114 EXTERNAL COM CMIS Ac sass rr tate tr e tet ecu T Oo 115 13 3 6 INTERNAC uo rade cano de uar ces ce ferta Duci ia cel ed eaten oce us ducit URS E bud 116 T4 Malntenarice c ne teret eoe t et i 117 14 1 Inspect the interior of the machine 117 The manufacturer reserves the right to make changes to design and component specifications Symbols 5 1 Symbols Caution Caution hot surface Read the instructions before using the machine 6 Technical data 2 Technical data 2 1 Drawing 2 1 1 W575S W585S W5105S W5130S fig 7649A Operating panel Door opening W575S W585S e 310 mm 51055 W5130S e 365 mm Detergent container Cold water Hot water Water re use Drain valve Liquid detergent supply Electrical connection Steam connection Technical da
5. fig 7058 Drum 35 Mount the rear gable over the drum shaft Be sure to put it on horizontally so that the sealings don t get damaged on the shaft Mount the adaptor on the shaft end and thread it down to the bottom fig 7059 Mount presser washer nut and puller bolt Press down the rear gable until stop Check the measure between the shaft end and bearing race This measure was taken before removing the rear gable from the shaft fig 7060 36 Drum Mount the wedge on the shaft Mount pulley sleeve washer nut and puller bolt onto the shaft Thread the bolt to the adaptor on the shaft Press the pulley onto the shaft It is easier if the pulley is heated fig 7061 Lock the pulley with the C clamp Replace the gasket around the circumference of the rear gable fig 7062 Drain 37 9 Drain 9 1 Drain valve The water pressure in the cold water intake is used for closing the drain valve There is a hose 1 connected between the water intake and the control valve 2 When the control valve is activated it opens and lets water into the supply line 3 which is connected to the drain valve The water presses up a rubber membrane 4 and a plunger 5 with a pressure plate 6 which closes the valve s rubber membrane 7 When the control valve shuts off water pressure to the drain valve the springs 8 pull back the plunger The return water passes the control valve and runs out into
6. Linputs COMMON N inputs 4 194 Common 24V Blocking start gt Liquid tank empty gt 49 Temporary paus gt S 24V1230V gt l e Central payment N inputs L inputs eli Common 24V N inp Start 230 Program run 1 Central payment Program run 1 Supply 24 Central payment Blocking start Start permitted fig 6316A 58 modules 12 3 3 Central payment 2 The central payment or booking system shall transmit an active high signal to the machine once permission has been granted to start the machine The signal must remain active high until the machine starts A feedback signal will be present on connection 18 and remain active high whilst the machine door is closed but the program has not started The feedback signal is powered by 230V or 24V from connection 19 Type of I O card Function 5 gt 5 am mia c Out 5NOT LS 3 N inputs et L inputs T 5 7 N inp thst ne Machine free Power gt gt g A E E E E Blocking start tot Heating pause p S Liquid tank empty _ Lot Temporary paus _ Central payment N inputs L inputs N inp Machine free 1 Mach
7. Recommended actions 1 If using ELS CST reconnect enter Processviewer and select function Reset MIS communication 2 If using ELS Network CMIS Check ELS network cable between machine and PC Check that CMIS application is active and running normally For CMIS The machine can operate but statistics will be affected and data will be lost 52 2 DMIS COMMUNICATION ERROR This is a warning message that will be shown for 5 seconds if there is a problem in DMIS communication i e the communication between the machine and a external detergent dosing system Warning is shown if system has been up running once and then is interrupted or working intermittent The warning will be shown at program start for 5 seconds the next 5 washes It is then removed automatically After the warning message has dissapeared the machine will start but there is a risk the wash will run without any external detergent dosing Possible causes The external dosing system has been disconnected switched off or broken Machine adress in machine has been changed and this is also used by external dosing system Recommended actions 1 Check connections cables or network between machine and detergent dosing system 2 Consult the supplier for external dosing system 116 Troubleshooting 13 3 6 INTERNAL 60 5 FATAL ERROR INVALID RUNNING MODE The control system has an internal error during memory read Recommended actions 1 Press the contr
8. Verify that all internal hoses do not leak Check that water does not leak onto the floor Inspect the belt Adjust the tension or replace if necessary If the heating time is unusually long check the heating elements If the water is very hard check whether there are lime deposits on the heating elements Decalcify the elements if necessary Adapt the amount of deliming agent to the manufacturer s guidelines Never switch on the heating elements when there is no water in the machine This will cause the thermal fuse to trigger Inspect the shock absorbers and coil springs Electrolux Electrolux Laundry Systems Sweden AB 341 80 Ljungby Sweden www electrolux com laundrysystems Share more of our thinking at www electrolux com
9. 200 600 200 600 200 600 200 600 200 600 200 600 pressure Functioning limits for kPa 50 1000 50 1000 50 1000 50 1000 50 1000 50 1000 50 1000 water valve Drain valve mm 75 75 75 75 75 e ETT Draining capacity capacity min 170 170 170 170 170 Steam valve connection DN 15 15 15 15 BSP 1 2 1 2 1 2 1 2 i NS Recommended steam 300 600 300 600 300 600 300 600 300 600 300 600 300 600 pressure Functioning limits for kPa 50 800 50 800 50 800 50 800 50 800 50 800 50 800 steam valve 2 4 Sound levels The sound power level of the machine is determined by using ISO 3747 2012 According to test code IEC 60704 2 4 the sound power level at extraction and during washing are according to the table ras wrens wrens 12505 15805 me a _ 10 Machine presentation 3 Machine presentation Door Motor Heating unit Detergent container Control panel with Control system Drum 6 I O modules After a repair has been made Whenever a repair has been made a function check must be performed before the machine can be used again Function check 11 4 Function check May only be carried out by qualified personnel A function check must be made when the installation is finished and before the machine
10. Check for a leaking drain 4 Monitor a program by using Process viewer in ELS Common Service Tool 11 9 DRUM OVERFILLED This error code is shown if the mechanical level sensor connected to input DRUM OVERFILLED detects a too high level used primary in W amp D machines Possible causes This error code can be caused by for example a blocked level hose drops of water in the level tube foam in drum or level hose water inlets not closing correctly etc Recommended actions 1 Blow through the level hose and check that it is not blocked and does not contain any water or foam 2 Check in the service program that the level control is working correctly 3 Check using the service program that all the water valves are working correctly 74 Troubleshooting 11 10 DRUM NOT DRAINED This error code will only occur in drain or extraction modules Error is activated if the level system has not indicated empty drum within a certain time approximately 3 min This time may vary depending on the size of the machine Maximum allowed drain time is defined in Config 2 parameter MAX DRAIN TIME Level for empty drum is defined in Config 2 parameter LEVEL EMPTY This error message can be turned off in Configuration Error code Recommended actions Check drain for dirt Blow through the level hose and check that it is not blocked and does not contain any water Check in the service program that the level control is working correc
11. any external communicating system like CMIS Payments system TMIS etc Recommended actions 1 Check for the reason in the settings for MIS system 114 Troubleshooting EXTERNAL COM PAYMENT 51 22 NO CBT COMMUNICATION Machine connected to payment system using serial communication to machine Cause Communication has been established once and then interupted Recommended actions 1 ae Check electrical connections between CPU and payment system If running in a network check network cables between machine and payment system Check that payment system is operational Check that payment system and machine is configured to the same Machine adress Config 1 To reset machine to working state without repairing payment system use Reset CBT communication in service mode Requires password Troubleshooting 115 EXTERNAL COM CMIS 52 1 CMIS COMMUNICATION ERROR Communication between machine and CMIS computer has been interrupted The warning will be shown at program start for 5 seconds the next 5 washes It is then removed automatically After the warning message has dissapeared the machine will start but no CMIS data statistics data will be logged Possible causes If using ELS Common Service Tool process viewer and cable has been unplugged before processviewer has been stopped this warning will occur If running with ELS CMIS and communication is interupted to PC warning will occur
12. can be ready to be used Open the manual water valves Add detergent in the compartment for main wash and start a program Check that the drum rotates normally and that there are no unusual noises Check that there are no leaks in water supply drain connections Check that water passes through the detergent container e Check that the door cannot be opened during a program Ready to use If all tests are OK the machine is now ready to be used If some of the tests failed or deficiencies or errors are detected please contact your local service organisation or dealer 12 Door and door lock 5 Door and door lock 5 1 Door lock The door lock consists of An actuator that locks the door lock and also has one built in micro switch The actuator is bi stable i e it has two stable positions locked door and unlocked door The actuator must receive a pulse to lock and unlock the door lock A micro switch that is closed when the door is closed An emergency opening button that can be used to open the door lock in an emergency fig 7750 Door and door lock 13 Replacement of door lock Disconnect the power to the machine Demount the front panel 14 Door and door lock Demount the door Demount the trim panel Disconnect the door lock cables and demount the door lock Mount the new door lock and connect the
13. for delayed start measuring time power failure error codes etc Upon power on the communication with the internal real time clock in the control system is established In case this fails this error occurs Recommended actions 1 Power off the machine for 1 minute and try again 10 13 INITIALIZATION FAILED The error code is shown if the hardware initialization has failed to initialize within 15 seconds after power on Recommended actions 1 Press the control knob start button to retry 2 Upload a new software that matches the machine configuration and try again 10 13 MACHINE STOP This message is shown if input for MACHINE STOP is activated This is not an error code but is handled in the same way Recommended actions 1 Reset the Machine Stop Button 2 Press the control knob to confirm machine stop Machine will revert to Idle mode 10 13 EMERGENCY STOP This message is shown if input for EMERGENCY STOP is activated This is not an error code but is handled in the same way Recommended actions 1 Reset the Emergency Stop Button 2 Press the control knob to confirm emergency stop Machine will revert to Idle mode 70 Troubleshooting MAIN WASHER 11 1 NO WATER This error is shown if the programmed water level is not reached within a certain time typically 10 minutes Max filling time is defined in Config 1 parameter MAX FILL TIME This error message can be turned off in Configuration Error code Possib
14. jumpers used is depending on configuration When the jumper is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended Recommended actions 1 Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 12 255 JUMPER 3 The error code is shown if input JUMPER 3 is not activated Jumpers are a by pass of input not used in the machine How many jumpers used is depending on configuration When the jumper is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended Recommended actions 1 Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode Troubleshooting 85 13 3 1 MAIN BARRIER 13 1 DRUM POSITIONING TIMED OUT The error code is shown if input POSITION DRUM 1 and POSITION DRUM 2 is not activated within set time in Config parameter DRUM POS TIMEOUT Recommended actions 1 Check inputs from positioning sensors DP1 and DP2 13 2 DRUM UNLOCKING The error code is shown if input DRUM UNLOCKED is not active or input DRUM LOCKED is still active after 2 5 second
15. over speed in KEB Motor Control Unit Internal message 105 Recommended actions 1 Restart the machine 22 87 OVERHEAT INT Warning The Motor Control Unit indicates A OHI Internal overheating in frequency controller Can only be reset when internal temperature has dropped by 3 C This is indicated by message A nOHI See also error code 22 92 Internal message 87 Recommended actions 1 Switch off the main power to machine for 30 minutes 2 Restart the machine 22 88 NO OVERHEAT POWER MODULE Warning The Motor Control Unit indicates A nOH Warning Overtemperature of power module heat sink is reset See also error code 22 89 Internal message 88 Recommended actions 1 Restart the machine Troubleshooting 103 22 89 OVERHEAT POWER MODULE Warning The Motor Control Unit indicates A OH Overtemperature of power module heatsink See also error code 22 88 Internal message 89 Recommended actions 1 Switch off the main power to machine for 30 minutes 2 Restart the machine 22 90 EXTERNAL FAULT Warning The Motor Control Unit indicates A EF External fault This warning can be triggered if a digital input is programmed as external error input and trips Not used in this application Internal message 90 22 91 NO DRIVE OVERHEAT Warning The Motor Control Unit indicates A ndOH Warning Drive motor overheat is reset See also error code 22 96 Internal message 91 Recommended actions 1 Restart the ma
16. reason for this error code being activated can be low mains voltage or that the machine s on off switch has been operated in an unsuitable manner Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU ERROR LOG 2 UNDERVOLTAGE 2 specifies how many times this error code has been active UNDERVOLTAGE 1 specifies how many times the voltage has dropped below the limit The difference between undervoltage 1 and undervoltage 2 indicates how many times there has been an undervoltage 1 without it being confirmed when the motor has stopped LAST FAULT CODE N 8 shows the 8 latest error codes Undervoltages can be registered even during normal operation Consequently a small number of registrations need not mean that there is an error in the MCU Recommended actions 1 Check that the supply voltage is stable and never drops below nominal voltage 10 2 Check the fuses and cables 3 Check the supply voltage in the network cabling and at the MCU in the machine 21 8 HIGH DC VOLTAGE This error code is generated by the MCU for drum motor The MCU constantly measures the voltage over the mains input If the voltage exceeds a predefined limit the MCU will shut off the current to the motor Once the motor has stopped the tacho sensor indicates that the motor is stationary the MCU checks to see whether the input voltage is still high If it is this error code is shown Possible causes
17. they are not blocked and does not contain any water 4 Check the cables and their connections 11 126 CO2 BOTTLE EMPTY This is only a warning message Shown when 2 bottle is about to be empty and input CO2 BOTTLE EMPTY is actvated Program will continue when message has dissappeared 11 127 DRAWER OUT This is only a warning message Shown if input DETERGENT BOX SENSOR is active at program start or during program run if water is supposed to flush in detergent compartment The program will pause until input DETERGENT BOX SENSOR is deactivated The function to check for open detergent box can be turned off in Config 1 DETERGENT BOX SENSOR Troubleshooting 77 MAIN DRYER 12 1 O H THERMOSTAT INLET AIR This error code is shown if the input O H INLET AIR is deactivated Normally this is due to that protection thermostat for inlet air has trigged due to overheating The overheating thermostat for inlet air needs to be mechanically restored When the overheating thermostat for inlet air is restored it is possible to reset the error code from the control system by a short press on the control knob start button and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended The error code can be trigged if The inlet air sensor has stopped operating correctly The fan has stopped operating The airflow is obstructed by lint ove
18. through the level hose and check that it is not blocked and does not contain any water Check in the service program that the level control is working correctly Check for detergent overdosing remains of foam Make sure the installation of the drain system follows the installation manual for the machine 9x ordeo m Monitor a program by using Process viewer in ELS Common Service Tool Troubleshooting 73 11 8 NO HEATING This error code is shown if the temperature is increasing too slowly when heating is active The limit for this error code is normally set to a water temperature increase of approximately 3 C per 10 minutes but can vary depending on the type of machine and software Minimum temperature increase is defined in Config 2 parameter MIN TEMP INCREASE Maximum heating time is defined in Config 2 parameter MAX HEATING TIME This error message can be turned off in Configuration Error code Possible causes This error code can be caused by for example a defective heating element a break in the power supply to the heating element defective heating contactor leaking drain refill of water to low water level in program etc It can also occur in installations using power control where number of machines that can heat at the same time is limited Recommended actions 1 Check heating elements and electrical power to heaters 2 Fill up water in service program activate heat and monitor level and temperature increase 3
19. wo Lem a mmeommmum 64 Troubleshooting NN z 5 sr aan SENSOR coro OOO CO e swomwr commas Fui OOOO O mr eo 13 1 DRUM POSITIONING TIMED OUT 0 C e 14 1 EXTRACTION FAILED DRYING ABORTED MAIN W amp D m T Troubleshooting 65 O H DRUM MOTOR DRUM MOTOR NO MOTOR COMMUNINCATION COMMON LOST MOTOR COMMUNICATION HEATSINK TOO HOT LOW DC VOLTAGE HIGH DC VOLTAGE NO PARAMET SET IN MCU 66 Troubleshooting NN 2 BUS Troubleshooting 67 POWER UNIT CHANGED DRIVER RELAY amm CS 50 51 52 54 55 56 57 58 87 88 91 92 93 94 95 97 22 DRUM MOTOR KEB mE Error code 30 1 FAN MOTOR COMMON S 68 Troubleshooting INTERNAL COM SET SIGNAL NO TACHO WAIT 5 MINUTES I O TYPE 10 SET SIGNAL NO TACHO WAIT 5 MINUTES 6 7 NO CBT COMMUNICATION EXTERNAL COM PAYMENT 2 or code T 5 Troubleshooting 69 13 3 Description of error codes and causes MAIN COMMON 10 1 INTERNAL ERROR CPU TACHO Tacho input on CPU delivers values that is out of range Recommended actions 1 Run motor on highest possible speed in service mode Check input value for RPM speed 2 Replace defective component 10 11 REAL TIME CLOCK OUT OF ORDER The real time clock is used by the control system
20. 10 contains an arming circuit that is charged when the door lock coil is to be activated For safety reasons this arming circuit must be discharged when the door lock Coil is not to be activated If the arming circuit for operating the door lock is charged when it is not supposed to be an error message will be sent to the CPU CPU reads the error message when the door is locked and unlocked and generates an error The error is ignored between these two occasions Possible causes The error can bee caused by overloads and or defective components in the DLCU on board type 10 Troubleshooting 111 41 22 SET SIGNAL WAIT 5 MINUTES Only on Pocket washer Pocket washer uses two I O boards type 10 one for the Loading side and one for the Unloading side This error relates to I O board type 10 on Unloading side See also corresponding error 41 2 for I O type 10 on Loading side The DLCU on I O board type 10 counts the tacho pulses from the motor in order to guarantee that the drum is standing still before the door is opened To ensure that the signal from the tacho generator is working correctly DL CU compares the tacho signal with a digital bit value from the CPU which is due to the CPU having activated the motor See DLCU status indication Error will reset automatically after 5 minutes and door will then unlock The error message is filtered in such a way that The digital bit value should have been ac
21. 2 Restart the machine 22 50 POWER UNIT CHANGED The Motor Control Unit indicates error E Puch Power unit changed Power module ID was changed With a valid power unit the error can be reset by writing to SY 3 see inverter manual Mismatch between CPU module and Power module internally in Frequency controlled due to bad contact Internal message 50 Recommended actions 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 51 DRIVER RELAY The Motor Control Unit indicates error E dri Error in Driver relay Internal message 51 Recommended actions 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 52 HYBRID The Motor Control Unit indicates error E Hyb Error hybrid Invalid encoder interface identifier Not used in this application Internal message 52 22 54 COUNTER OVERRUN 1 The Motor Control Unit indicates error E co1 Counter overflow encoder channel 1 Not used in this application Internal message 54 102 Troubleshooting 22 55 COUNTER OVERRUN 2 The Motor Control Unit indicates error E co2 Counter overflow encoder channel 2 Not used in this application Internal message 55 22 56 BRAKE The Motor Control Unit indicates error E br Error brake Not used in this application Internal message 56 22 57 INITIALISATION MFC The Motor Control Unit indicates error E Inl MFC not booted Internal message 57 22 58 OVER SPEED ERROR
22. 330 4330 5330N M S EX630 730 670 777 E W SU640 745 675 777 13 432 1722 01 Washer 14 432 1727 01 Extender 15 432 1729 01 Puller block large bearing Start by removing the pulley Drum 27 8 3 1 Remove the pulley Remove the C clamp from the drum shaft Mount the puller with puller drags on shaft and pulley fig 7033 Warm the pulley around the shaft so that the aluminium expands slightly Then it is easier to pull off the pulley fig 7034 Pull off the pulley 28 Drum 8 3 2 Demount the bearing Remove wedge from shaft Measure the distance A between bearing and end of shaft B Shaft C Bearing fig 6999 Loosen the bolts in the bearing house fig 7039 Drum 29 Mount two bolts in threaded holes and press until the bearing house is loose fig 7040 If the front bearing is still on the shaft use the puller to remove it In order to be able to put the puller blocks under the bearing push the rear gable a little Do not attempt to remove the rear gable when the bearing is still on the shaft It will result in a damaged lining Remove the sealings and then the rear gable fig 7041A 30 Drum Alt 1 Tap the bushing in three places with about 120 in between Sometimes it is sufficient to loosen it from the shaft Alt 2 Chisel or grind the bushing off the shaft fig 7044 Tap the bearings from the bearing house Clean the bearing house t
23. 7 LEVEL OFFSET This error code is shown at program start if the level sensor indicates a level above what the control system CPU can compensate for If level is indicated a attempt is made to first drain the machine Maximum allowed level offset is defined in Config 2 parameter MAX LEV ZERO OFFS The drain time before level test is defined in Config 2 parameter MAX DRAIN TIME START Possible causes This error can be caused by blocked drain blocked level hose a drop of water in the level hose defective level control etc Recommended actions 1 Check drain for dirt 2 Blow through the level hose and check that it is not blocked and does not contain any water 3 Check in the service program that the level control is working correctly 11 28 WATER LEVEL HIGH DLCU LEVEL LOW The DLCU on I O type 10 contains a mechanical DLCU level switch which ensures that there is no water in the machine when the door unlocks To ensure that the DLCU level switch functions correctly the DLCU level switch status is compared with a predefined value from the electronic level sensor During first fill this check is made to ensure that the mechanical level switch is activated when the water level exceeds the predefined value If not this error code is shown Predefined level value is defined in Config 2 parameter LEVEL DLCU Possible causes The mechanical level control can be damaged Leakage or clogged level controls air hoses Recommen
24. ER HIGH TEMP This error code is shown if the temperature around the temperature sensor exceeds 98 C 208 F Maximum allowed temperature is defined in Config 2 parameter MAX PROG TEMP Possible causes Such high temperature means that the resistance in the sensor is lower than approximately 350 This can be caused by for example a short circuit in the sensor break in the cable to the sensor etc Recommended actions 1 Measure resistance in temperature sensor The resistance should be as shown in the table below Temp Resistance 15 C 59 F 7 6 20 C 68 F 6 0 25 C 77 F 4 8 Monitor a program by using Process viewer in ELS Common Service Tool to detect intermittent errors 11 6 WATER IN MACHINE This error code will only appear at program end Error is activated if the level system has not indicated empty drum within a certain time typically 3 minutes This error code can also arise if the program is rapid advanced to the end or if program is aborted Maximum allowed drain time can be changed in Config 2 parameter MAX DRAIN TIME Level for empty drum is defined in Config 2 parameter LEVEL EMPTY This error message can be turned off in Configuration Error code Possible causes Clogged drain Foam clogged drain pipe ncorrect installation of drain pipe drain system Defect drain valve Open water valve filling water Recommended actions Check drain for dirt Blow
25. HEAT INTERNAL The Motor Control Unit indicates error E OHI Internal overheating in frequency controller Can only be reset when internal temperature has dropped by 3 C This is indicated by message E nOHI See also error code 22 7 Internal message 6 Recommended actions 1 Switch off the main power to machine for 30 minutes 2 Restart the machine 22 7 NO OVERHEAT INTERNAL The Motor Control Unit indicates error E nOHI Error OVERHEAT INTERNAL is reset See also error code 22 6 Internal message 7 Recommended actions 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 8 OVERHEAT POWER MODULE The Motor Control Unit indicates error E OH Too high temperature on power module heat sink Error can only be reset when temperature is normal again This is indicated by message E nOH See also error code 22 36 Internal message 8 Recommended actions 1 Check that cooling fan is working and that fan grid is not clogged Check that heat sink is not soiled Very high ambient temperature Switch off the main power to machine for 30 minutes QI d Restart the machine 22 9 DRIVE OVERHEAT The Motor Control Unit indicates error E dOH Motor temperature too high Can only be reset when motor temperature has dropped E ndOH Resistance at terminals T1 T2 1650 Q This is indicated by message E ndOH See also error code 22 11 Internal message 9 Recommended actions 1 Switch off
26. INPUTS menu when the machine is in service mode Temp Sensor resistance 10 C 26 7 15 C 7 6 20 C 6 0 25 C 4 8 30 C 39 100 C 0 33 80 Troubleshooting 12 6 OUTLET AIR SENSOR SHORT CIRCUITED The error code is shown if the analog input OULET AIR TEMP NTC is reading a resistance of less than 330 O Probably caused by broken NTC sensor or damaged wiring If the outlet air temperature in the SHOW INPUTS menu shows a temperature of 100 C the outlet air sensor is shorted When the outlet air sensor is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended The error code can be trigged if The sensor harness or connector is broken The sensor shall measure around 5 K Ohm in room temperature see table Measure direct over the sensor If the measure of outlet air sensor is OK but there is still an error code e Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode Temp Sensor resistance 10 C 26 7 15 C 7 6 20 C 6 0 kO 25 C 4 8 30 C 3 9 100 C 0 33 12 8 CONDENSE WATER CONTAINER IS FULL The pump will run when a program starts for normally 15 seconds Then it will run aga
27. Recommended actions 1 Check that motor is actually running 2 Check there is voltage from tachometer output when motor is running 3 Check that rotation is detected in DLCU status for the type 10 board For pocket machine this error relates to I O board type 10 on Loading side See also corresponding error 41 22 for type 10 on Unloading side 110 Troubleshooting 41 3 ACTUATOR CIRCUIT The DLCU on I O board type 10 continuously controls the circuit to the door lock solenoid DLCU can detect an open circuit gt 50 but not a short circuit If case of an open circuit CPU will show the error The error will disappear if the error is removed Possible causes Open circuit to the door lock solenoid Open circuit in the door lock solenoid Error or open circuit in the I O board 10 circuits Recommended actions 1 Check resistance in door lock solenoid circuit Correct reading is approx 6 kO 2 Check if error AC still remains in DLCU status For pocket machine this error relates to I O board type 10 on Loading side See also corresponding error 41 23 for type 10 on Unloading side 41 21 CHARGE CIRCUIT Only on Pocket washer Pocket washer uses two I O boards type 10 one for the Loading side and one for the Unloading side This error relates to I O board type 10 on Unloading side See also corresponding error 41 1 for type 10 on Loading side The DLCU on I O board type
28. The machine can be equipped with either two or more I O modules I O module type 1 11 or 3 is always installed in the machine at delivery It controls internal machine functions and outputs to heating water valves drain etc O module type 10 is always installed in the machine at delivery It controls the door lock functions O module type 2 is installed as an option It controls the external functions like detergent dosing systems and inputs from payment and booking systems etc The functionality of module inputs and outputs is depending on the parameter software downloaded to the machine s control system The function options for the I O modules are indicated by a letter in the program designation for each module Location The parameter software installed in the machine s control system on delivery is specified at the front and back of the machine Using this article number you can find the program designation and thereby identify I O module function options on the web fig W00297 modules 53 12 2 Replacement of module module type 1 11 or I O module type 1 11 or 3 are installed in the same way Disconnect the power to the machine Demount the top panel Remove the cover on the module fig 7798 Remove the electrical connections on the module Note the position of the connections Remove the module by pulling it upwards fig 7799 Insert the new module and make
29. The reason for this error code being activated can be high mains voltage e g power surge Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU ERROR LOG 2 OVERVOLTAGE 2 specifies how many times this error code has been active OVERVOLTAGE 1 specifies how many times the voltage limit has been exceeded The difference between overvoltage 1 and overvoltage 2 gives the number of times overvoltage 1 has occurred without it being confirmed when the motor has stopped LAST FAULT CODE N 8 shows the 8 latest error codes Overvoltage registrations can also occur if there is a bad contact in the tacho signal Check also the following registers TACHO ERROR LOW SPEED number of short tacho interruptions during wash rpm TACHO ERROR HIGH SPEED number of short tacho interruptions during extraction rpm Recommended actions 1 Check the tacho cables if there are many registrations in the TACHO CUT OUT registers 94 Troubleshooting 21 12 NO PARAMET SET IN MCU This error code is generated by the MCU for drum motor The MCU contains several different parameter sets for different motors During power up the control system checks that the correct parameter set digit is written into the MCU If not the control system will write down the parameter set digit defined in fixed configuration If the MCU discovers that no parameter set value is written down into the MCU the error code will be shown P
30. cables Mount the trim panel Mount the door and the front panel Door and door lock 15 Emergency opening of door lock The door can be opened by pressing the emergency opening button To access the emergency opening button remove the front panel The emergency opening button can be reached between the left side panel and the trim panel If not accessible remove also the trim panel fig 7752 16 Motor and motor control 6 Motor and motor control Take care when measuring the motor control system since all components have a potential difference of approximately 300V in relation to protective earth and neutral The components will contain dangerous voltages when the green LED on the motor control board is on The motor control system will remain live for 30 60 seconds after cutting the power to the machine and the motor has stopped running 6 1 Motor control unit The motor control unit communicates with the control system via a serial input output interface With the aid of the motor control unit the control system can control not only the speed of the motor at any given point but also the acceleration or deceleration rate at which the motor is to achieve the speed required The motor control unit constantly feeds information on current status both normal status and on any abnormalities arising back to the control system The motor control unit can also supply data on the different torq
31. chine 22 92 NO OVERHEAT INT Warning The Motor Control Unit indicates A nOHI Overheat internal is reset See also error code 22 87 Internal message 92 Recommended actions 1 Restart the machine 22 93 BUS Warning The Motor Control Unit indicates A buS Timeout of monitoring time of communication between bus operator and inverter Watchdog Internal message 93 Recommended actions 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 94 PROTECT ROT FORWARD The Motor Control Unit indicates error A PrF Forward right limit switch is activated Not used in this application Internal message 94 104 Troubleshooting 22 95 PROTECT ROT REVERSE The Motor Control Unit indicates error A Prr Reverse left limit switch is activated Not used in this application Internal message 95 22 96 DRIVE OVERHEAT Warning The Motor Control Unit indicates A dOH Motor temperature too high Can only be reset when motor temperature has dropped Resistance at terminals T1 T2 gt 1650 Q This is indicated by message A ndOH See also error code 22 91 Internal message 96 Recommended actions 1 Switch off the mainpower for 30 minutes until motor has cooled down 2 Restart the machine If problem persists check motor windings etc 22 97 MOTOR PROTECTION Warning The Motor Control Unit indicates A OH2 Electronic motor protection relay has tripped Internal message 97 Recommended a
32. clue in case of intermittent errors Recommended actions 1 Replace the defective part Troubleshooting 13 3 4 DRUM MOTOR KEB 22 1 OVERVOLTAGE The Motor Control Unit indicates error E OP Voltage in DC link too high Internal message 1 Recommended actions 1 Verify input voltage supply to machine all phases Check that input choke is connected Check if braking resistor is defective Switch off the mainpower for 2 minutes ON Restart the machine 22 2 UNDERVOLTAGE The Motor Control Unit indicates error E UP Voltage in DC link too low Internal message 2 Recommended actions 1 Verify input voltage supply to machine all phases 2 Switch off the mainpower for 2 minutes 3 Restart the machine 22 3 PHASE FAILURE The Motor Control Unit indicates error E UPh One phase of input voltage missing Ripple detected Internal message 3 Recommended actions 1 Check power supply 2 Check for blown fuses 22 4 OVERCURRENT The Motor Control Unit indicates error E OC Peak current too high Internal message 4 Recommended actions Check FC for short circuit at output transistors Check motor including cable for short circuit Switch off the main power to machine for 5 minutes Restart the machine ON RB equ Verify that the load in the machine does not exceed maximum load Verify that the load in the machine have distributed correctly before spin 95 96 Troubleshooting 22 6 OVER
33. contact between all the leads in the communication cable 90 Troubleshooting DRUM MOTOR EWD 21 1 HEATSINK TOO HOT This error code is generated by the MCU for drum motor There is a temperature sensor NTC mounted on the MCU cooling flange next to the power transistors in the output stage If the temperature of the cooling flange gets too high gt 90 C the error code will be set to protect the transistors The cause of high cooling flange temperature can be e g a stiff drum in combination with intensive use and high ambient temperature There may also be an error in the motor sticking bearings or short circuit in windings which impairs the efficiency of the motor Recommended actions 1 Make sure the drum turns easily 2 Check the value on the error code counter for the error code 3 Check the last 8 MCU error codes 4 Start a 90 C normal program with load on continuous operation and measure the temperature of the motor and MCU 5 Replace the defective part 21 2 MOTOR TOO HOT This error code is generated by the MCU for the drum motor Each time the motor is started from stationary the MCU will first measure the resistance between two phases in the motor The MCU processor governs the output transistors so that a DC current flows between two phases in the motor winding The actuation of the transistors is a measure of the voltage applied to the winding and the resistance can be calculated using the current and v
34. ctions 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 98 NO OVERLOAD Warning The Motor Control Unit indicates A nOL Overload counter is reset to 0 See also message 22 99 Internal message 98 Recommended actions 1 Restart the machine Troubleshooting 105 22 99 OVERLOAD 1 Warning The Motor Control Unit indicates A OL Overload counter has reached 100 The warning can only be reset after overload counter has reached 0 again This is indicated by the message A nOL See also message 22 98 Internal message 99 Leave machine powered up without running any program for 30 minutes Recommended actions 1 Check machine 15 not loaded more than intended 2 Check motor and drum for mechanical fault jamming 3 Check motor for electrical fault 4 Restart the machine 22 100 OVERLOAD 2 Warning The Motor Control Unit indicates A OL2 Standstill constant current exceeded The message can only be reset after cooling time has elapsed This is indicated by the message A nOL2 See also message 22 101 Internal message 100 Recommended actions 1 Wait until message 22 101 NO OVERLOAD 2 is shown 2 Restart the machine 22 101 NO OVERLOAD 2 Warning The Motor Control Unit indicates A nOL2 Cooling time has elapsed error over load 2 is reset See also message 22 100 Internal message 101 Recommended actions 1 Restart the machine 22 102 SET Warning The Motor Cont
35. d segment When the gas control box receive a reset command it removes the error The control system will automatically restart the program when the error is removed from the gas control box and when heat is allowed vacuum needed the gas control box will try to ignite the gas again A long press on the control knob start button will make the control system reset and ongoing program will be ended The gas error can also be reset at the gas control box The machine will automatically restart when the error is restored The error code can be trigged if The gas control box fails to ignite Check the gas supply and nozzle pressure If the gas control box do not have a gas error but the control system does check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 12 15 NO VACUUM The error code is shown if the input VACUUM is not activated within set time in parameter TIMEOUT VACUUM The error code is reset from the control system by a short press on the control knob start button A long press on the control knob start button will make the control system reset and ongoing program will be ended The time is defined in Config 1 parameter TIMEOUT VACUUM The error code can be trigged if The fan is not operating or blows in the wrong direction The airflow is obstructed The vacuum switch sensor or hose is disconnected The lint draw
36. ded actions 1 Check function of mechanical level switch by reading DLCU status in service mode 2 Check the analog level control function by checking value in inputs 3 Blow through the level hoses and check that they are not blocked and does not contain any water 4 Check the cables and their connections 76 Troubleshooting 11 29 WATER LEVEL LOW DLCU LEVEL HIGH The DLCU on I O type 10 contains a mechanical DLCU level switch which ensures that there is no water in the machine when the door unlocks opens To ensure that the DLCU level switch functions correctly the DLCU level switch status is compared with the value from the electronic level sensor At program start and program end when the water level is below LEVEL EMPTY value a check is made to ensure that the mechanical level switch is not activated If it is activated this error code is shown The level empty value is defined in Config 2 parameter LEVEL EMPTY Possible causes The mechanical level control can be damaged Mechanical level control is not connected or bad there is bad contact in the connector Leakage or clogged level controls air hoses Incorrect nominal value possibly caused by a error in the electronic level control Recommended actions 1 Check function of mechanical level switch by reading DLCU status in service mode 2 Check the analog level control function by checking value in inputs 3 Blow through the level hoses and check that
37. e cover ring When the control knob is removed insert the screwdriver in the lower hole and press gently Turn the cover ring counter clockwise until it is possible to remove the cover ring fig 7490 Demount the control system CPU Demount the cover and disconnect the cables Loosen the screws holding the control system CPU onto the panel and demount the control system CPU fig 7764 46 Control panel Demount the control knob unit from the control system CPU by unscrewing the screw A a bit 4 5 mm until the control knob unit loosens Demount the two grounding brackets B Demount the I O module type 10 from the control system CPU by unscrewing the screw C a bit 4 5 mm Remove the I O module type 10 by lifting it upwards a coos SS T bee q fig 7640A Control panel 47 Mount the new control system CPU Start by mounting the control knob unit on the control system CPU Fasten the screw A Mount the I O module type 10 and fasten the screw Mount the two grounding brackets B on the new control system CPU Mount the control system CPU on the control panel and make sure that the guide pins D are in position Fasten the screws to the panel fig 7511 Connect the cables and remount the cover Mount the cover ring and the control knob Mount the cover ring and rotate it clockwise until it is in position Rotate the inner knob until the locking device is p
38. e for 5 minutes Restart the machine QU I9 97 98 Troubleshooting 22 16 OVERLOAD The Motor Control Unit indicates error E OL Overload counter has reached 100 The error can only be reset after overload counter has reached 0 again This is indicated by the message E nOL See also error 22 17 Internal message 16 Leave machine powered up without running any program for 30 minutes 1 Check machine is not loaded more than intended Check motor and drum for mechanical fault jamming Check motor for electrical fault Switch off the main power to machine for 5 minutes SE Restart the machine 22 17 NO OVERLOAD The Motor Control Unit indicates error E nOL Overload counter is reset to 0 See also error 22 16 Internal message 17 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 18 BUS The Motor Control Unit indicates error E buS Timeout of monitoring time of communication between operator and inverter Watchdog Internal message 18 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 19 OVERLOAD 2 The Motor Control Unit indicates error E OL2 Standstill constant current exceeded The error can only be reset after cooling time has elapsed This is indicated by the message E nOL2 See also error code 22 20 Internal message 19 1 Wait until message 22 20 No ERROR over load 2 is shown 2 Switch off the main power to
39. e that the fan is active before turning on the heat If the clothes are dry check the RMC system and harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode RMC value no load 0 RMC value 100K Ohm between lifter and drum 24 Putting your hand over the lifter onto the drum will result in approximately 20 RMC value RMC value system short circuit 50 12 12 DRYING ERROR WITH AUTOSTOP PROGRAM The error code is shown if the analog input OULET AIR TEMP NTC does not register the STOP VALUE FOR AUTOSTOP PROGRAM reached within the maximum drying time normally 90 minutes When the error is trigged the machine will automatically go to the cooling module before the program ends The error code is reset from the control system by a short press on the control knob start button A long press on the control knob start button will make the control system reset and ongoing program will be ended If the clothes are still wet after maximum drying time and the dryer is not overloaded check that the heating system is working correct by using the ACTIVATE OUTPUTS menu when the machine is in service mode Note Make sure that the fan is active before turning on the heat If the clothes are dry check the outlet air sensor and harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is
40. ent of the belt enne nennen 23 8 2 1 Belt tension uc ed tene s did rte eque Pea Mn Plu ae ev 23 8 2 2 Adjusting the belt TENSION coser edge et eec bris etate een 24 8 3 Replacing Degriligs xe etas te bu e ede bip 26 8 3 1 Remove the pulley Repas eae enun 27 8 3 2 Demount the bearing Etpe ct ances etter Sei udis cutie 28 37 9 1 Drain deus 37 10 Detergent contae ean tance tae agenda acne ee et gees 40 10 1 Replacement of detergent container 41 ne ta cene peer a 42 11 1 Control ieh 42 TT 1 4 Descriptioris sos ceto Eo it re ee en eene rt e Eo E b aes 42 11 1 2 reote eR tt c 43 11 1 3 Replacement of control system CPU 44 11 2 Control dorem 49 11 2 1 Replacement of control knob sss 49 T1 3 USB connection es 51 12 MO mod l s eet trees oett eia seeded eoe uomine a del ea cea ER te eant 52 1214 Rm 52 12 2 Replacement of I O 53 12 3 Functions for l O cards nir e re e reete dq i eaa de 56 12 3 1 External coin meter Central payment 2A
41. er is open etc Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS and ACTIVATE OUTPUTS menus when the machine is in service mode 84 Troubleshooting 12 16 VACUUM SWITCH SHORTED The error code is shown if the input VACUUM was already activated when a program was started The error code is reset from the control system by a short press on the control knob start button A long press on the control knob start button will make the control system reset and ongoing program will be ended Recommended actions 1 Check the vacuum switch pressure sensor harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 12 253 JUMPER 1 The error code is shown if input JUMPER 1 is not activated Jumpers are a by pass of inputs not used in the machine How many jumpers used is depending on configuration When the jumper is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 12 254 JUMPER 2 The error code is shown if input JUMPER 2 is not activated Jumpers are a by pass of input not used in the machine How many
42. ere is still an error code 2 Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 20 2 NO MOTOR COMMUNICATION This error code occurs if the first message sent from the CPU to the MCU was not replied to during start up Recommended actions 1 Check that there is power reaching the MCU Check the fuses in the Protection Cable If one of the components in the Protection Cable is damaged the cable must be replaced 2 Check that the indicator LED on the MCU is on The LED can be seen by looking down by the MCU edge connections 3 Check that the communication cable between the CPU board and the MCU is intact and not damaged Measure also with a reference instrument to see whether there is contact between all the leads in the communication cable 20 3 LOST MOTOR COMMUNICATION This error code occurs if the communication between the CPU and the MCU has stopped working Recommended actions 1 Check that there is power reaching the MCU Check the fuses in the Protection Cable If one of the components in the Protection Cable is damaged the cable must be replaced 2 Check that the indicator LED on the MCU is on The LED can be seen by looking down by the MCU edge connections 3 Check that the communication cable between the CPU board and the MCU is intact and not damaged Measure also with a reference instrument to see whether there is
43. g element and gently push on the middle of the heating element to release the flange Remove the heating element and insert the new heating element fig 7756 Push on the middle of the heating element to get the flange in position Fasten the bolt Use tightening torque 6 Nm Reconnect the connectors to the heating element use the electric schematic supplied with the machine 20 Drum 8 Drum 8 1 Replacement of drum Disconnect the power to the machine Demount the back panel Demount the drain and hoses to the drum Drain and type of hoses are depending on machine model for more information refer to the spare parts list Demount the air hose and the hose from the detergent compartment on top of the drum Remove the belt Demount the anti rotationpanel fig 7784 Drum 21 Unscrew the screws to the tension strap 22 Drum Remove the screws in the on the side panels Tilt the cabinet backwards a little bit so it is possible to pull out the drum Carefully pull out the drum fig 7786 Mount the new drum Fasten the tension strap Tightening torque 26 Nm Fasten the screws to the cabinet Tightening torque 6 5 Nm Mount the anti rotationpanel Fasten the belt Make sure the belt is in position Check the belt tension Mount the drai
44. ged if The sensor harness or connector is shorted The sensor shall measure around 110 Ohm in room temperature see table Measure direct over the sensor connectors If the measure of inlet air sensor is OK but there is still an error code Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode Temp Sensor resistance 0 C 1 32 F 1000 20 C 68 F 107 O 30 C 86 F 1120 200 C 392 F 176 O Troubleshooting 79 12 5 OUTLET AIR SENSOR OPEN The error code is shown if the analog input OUTLET AIR TEMP NTC is reading a resistance of more than approximately 26 7 kO Probably caused by broken NTC sensor or wiring If the outlet air temperature in the SHOW INPUTS menu shows a temperature of 10 the outlet air sensor is open When the outlet air sensor is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended The error code can be trigged if The sensor harness or connector is broken The sensor shall measure around 5 K Ohm in room temperature see table Measure direct over the sensor If the measure of outlet air is OK but there is still an error code Check the harness connectors and functions by reading the electrical schematic and by using the SHOW
45. he MCU for drum motor The MCU reads the power consumption of the motor continuously If the current for some reason exceeds a predetermined limit the MCU will cut the current to the motor After the motor has stopped tachometer indicates stationary motor the MCU will attempt to restart it If the MCU then detects high motor current again this error code will be activated If on restarting after a first short circuit the MCU rotates normally the error code will not be shown Possible causes This error code can be activated for a number of reasons Short circuit in motor Measure motor windings with a Motor Tester Short circuit internally in motor winding impaired efficiency higher current consumption Short circuit in motor cables Short circuit in connectors Drops of water causing short circuits in the motor connector Short circuit in the MCU output transistors Bad contact in tacho signal Bad contact in interlock signal Recommended actions 1 Ifthe error is a stable one it is generally not difficult to locate the defective unit through resistance measurement and testing with the service program Measure motor windings with a Motor Tester 2 Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU ERROR LOG 2 Review following SHORT CIRCUIT 2 specifies how many times the error code has been active SHORT CIRCUIT 1 specifies how many times the current limit has bee
46. he signal received from external coin meters must be a pulse between 300 3000 ms 500 ms is recommended with a minimum pause of 300 ms 500 ms is recommended between two pulses Type of I O card Function l O s con 107 Lo 7 L inputs 4 i Common 8H Price progr External Coin meter 230V x 2 L Common 24V External Coin meter 24V IS Central payment coin 4 p Common 24V 4 Prog run 24V switches to 24V when activating coin 4 p Coin1 24V switches to 24V when activating coin fig 6606A modules 57 12 3 2 Central payment 2B To start the machine from a central payment system the payment system must transmit a start pulse to the machine The start pulse can be either 230V or 24V In order to receive a feedback signal once the machine has started 230V or 24V must be connected to connection 19 The feedback signal on connection 18 remains active high during the entire program Type of I O card Function l O s 2 9 1 Out SNO T LS o
47. horoughly fig 7045 Drum 31 Bearing kit fig 7046 472 9913 12 W365H W375H N W385N M W465H W475H N W485N M EX618 E W620 472 9913 13 W3105H N M W3130N M W4105H N M W4130N M EX625 E W630 472 9913 15 W3250N M W4250N M E W655 472 9913 14 W3180N M W4180N M E W640 472 9913 16 W3330N W4330N E W675 472 9913 16 W3330N M W4330N M Tap the bearing gently into the housing with drift and washer fig 7047A 32 Drum Turn the housing around and gently tap the rear bearing into the housing using the presser fig 7049A Mount the sealing rings A Bearing housing B Sealing rings fig 7000 Drum 33 Put some grease on the inside of the bearing housing Then it is easier to mount the sealing rings fig 7051 Fill the first sealing with grease Place the sealing on the drift with the opening up Tap carefully it down in the bearing housing Push it down until it stops fig 7052A Fill the second sealing with Amblygon grease Place the spacer and sealing on the drift Press down the drift to the bottom fig 7054A 34 Drum Mount the third sealing The lip shall lay against the housing Don t push too far as the lip can break Thread the shaft end with M10 and min 20 mm deep fig 7057 Mount the bearing housing to the rear gable and tighten the bolt crosswise Note The marking up shall be pointing upwards when rear gable is in place on the machine
48. ide an active high signal to the machine once permission has been granted to start the machine The signal must remain active high until the machine starts A feedback signal will be present on connection 18 and remain active high whilst the program is running The feedback signal is powered by 230V from connection 19 or external 24V Type of I O card Function O s Central booking payment Start permitted 230V Central booking payment Start permitted 24V 1 Central payment fig 6944A modules 61 12 3 6 Machines with I O module type 3 By maintaining an active high signal on connection 3 Price reduction the price of the program can be reduced This function has a number of uses including providing reductions during a specific period of the day Whilst the signal remains active high the price of the program is reduced by the percentage entered in the price programming menu 1 Com 5 24VAC DC 2 Com 100 240VAC 3 Input Price reduction Y jt 1 fig 6636 62 Troubleshooting 13 Troubleshooting 13 1 General The troubleshooting section is used to trace errors in the machine to a defective component or unit There is a me
49. il is not to be activated If the arming circuit for operating the door lock is charged when it is not supposed to be an error message will be sent to the CPU CPU reads the error message when the door is locked and unlocked and generates an error The error is ignored between these two occasions Possible causes The error can bee caused by overloads and or defective components in the DLCU on I O board type 10 For pocket machine this error relates to I O board type 10 on Loading side See also corresponding error 41 21 for type 10 on Unloading side 41 2 SET SIGNAL NO TACHO WAIT 5 MINUTES The DLCU on I O board type 10 counts the tacho pulses from the motor in order to guarantee that the drum is standing still before the door is opened To ensure that the signal from the tacho generator is working correctly DL CU compares the tacho signal with a digital bit value from the CPU which is due to the CPU having activated the motor See DLCU status indication Error will reset automatically after 5 minutes and door will then unlock The error message is filtered in such a way that the digital bit value should have been active for more than 2 seconds when the digital bit value goes low tacho signal must be present test is only performed when door is about to unlock Possible causes Open or shorted circuit to the tacho sensor Damaged tacho sensor or magnet Secondary fault due to a error in the motor system
50. in after normally 3 minutes The pump will also run if the input for the float is trigged The error code is activated if the input CONDENSER TANK is still activated after 15 seconds This means that the pump has tried to empty the condense water container without the signal from the float in the condense water container has been deactivated When the float in the condense water container is restored it is possible to reset the error code from the control system The error code is reset from the control system by a short press on the control knob start button A long press on the control knob start button will make the control system reset and ongoing program will be ended The error code can be trigged if The condense water container is full and the pump is not operating Check the pump by activating the CONDENSER PUMP menu in the ACTIVATE OUTPUTS menu when the machine is in service mode If the pump is running and no water is coming out the drain is blocked or the float is out of order f water coming out of the hose it might be partly blocked If the pump does not run or if there is no level in the condense water container check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode Troubleshooting 81 12 9 HEAT PUMP LOW PRESSURE This is only a warning message and will not stop the drying process however the heat pump will sto
51. in service mode 12 13 DRYING ERROR WITH TIME PROGRAM The error code is shown if a time program has continued longer than the maximum drying time normally 90 minutes without the door has been opened When the error is trigged the machine will automatically go to the cooling module before the program ends The error code is reset from the control system by a short press on the control knob start button A long press on the control knob start button will make the control system reset and ongoing program will be ended Troubleshooting 83 12 14 GAS ERROR PRESS GAS RESET BUTTON The error code is shown if input GAS ERROR is activated This means that no flame has been detected by the gas control box The metal probe of the flame sensor generates an electrical current when exposed to the burner s flame This signal is detected by the ignition control module which in turn cuts off the gas valve immediately if the sensor does not indicate flame within 3 attempts at each 10 seconds The integrity of the sensor s electrical connection is therefore critical to proper operation of this system When the gas control box is in error mode a red LED is active on the gas control box The gas control box also trigs input GAS ERROR on the control system which generates the error code The control system sends a reset signal to the gas control box via output GAS ERROR RESET by a short press on the start button or service button depending on market an
52. ine free Start permitted 477 p Blocking start Central payment N inputs L inputs N inp Blocking start Start permitted fig 6313A modules 59 12 3 4 Outputs for detergent signals and inputs for pause signals empty signal and price reduction 2D The figure shows standard function addressing for machines with the coin program package By maintaining an active high signal on connection 5 Price red the price of the program can be reduced This function has a number of uses including providing reductions during a specific period of the day Whilst the signal remains active high the price of the program is reduced by the percentage entered in the price programming menu Type of I O card Function 5 2 8 8 o i T Out 5N LS COMMON Prog run ah Price red pt 4 24V p 4 8 3 amp D amp Liquid tank empty _ LS Temporary paus _ N inputs L inputs N inp Price red Time of day discount N inp Price red H 8 8 2 8 _ Com 24V pPrice 24V AC DC fig 6314A 60 modules 12 3 5 Central booking payment 22 The central payment or booking system shall prov
53. ithin a certain time after program start typically 3 seconds Possible causes This can be caused by a mechanical problem preventing door lock to lock defective door lock loose cable connection to door lock broken cables to door lock or mechanical problem with emergency opening of the door Recommended actions 1 Check door lock functionality in service program but activating door lock and then by checking check inputs 2 Check electrical connections by reading inputs at the same time as cables carefully moved pulled 3 Carefully knock on the door lock unit to locate intermittent errors 4 Check DLCU status in service mode for more information on possible causes 11 4 WATER LOW TEMP This error code is shown if the temperature sensor indicates temperature below approx 9 C 15 F Minimum allowed temperature is defined in Config 2 parameter MIN PROG TEMP Possible causes This low temperature means that the resistance in the sensor is higher than approximately 23 7 This can be caused if the machine for example has been standing outdoors an open circuit in the sensor or in the cable to the sensor Recommended actions 1 Measure resistance in temperature sensor The resistance should be as shown in the table below Temp Resistance 15 C 59 F 7 6 20 C 68 F 6 0 25 C 1 77 F 4 8 2 Monitor a program by using Process viewer in ELS Common Service Tool 72 Troubleshooting 11 5 WAT
54. le causes Long filling times can be caused by a leaking drain valve blocked filler valve defective filler valve defective valve control board clogged level sensor hose leaking level system etc Recommended actions 1 Check for leaking drain valve by filling water to high level in service program 2 Check for leaking or clogged level sensor system by filling water to high level in service program and then actual level in inputs 3 Check for malfunction or block filler valve by activating input by input in service program 4 Monitor a program by using Process viewer in ELS Common Service Tool 11 2 DOOR OPEN This error code will be shown if the control system detect that the input DOOR CLOSED has been deactivated during an on going program This error code can only occur during an on going program Possible causes This can be caused by for example a bad or defective door lock loose cable to door lock problem with door lock edge connection defective input on I O unit type 10 etc Recommended actions 1 Check door lock functionality in service program but activating door lock and then by checking inputs 2 Check electrical connections by reading inputs at the same time as cables carefully moved pulled 3 Carefully knock on the door lock to locate intermittent errors Troubleshooting 71 11 3 DOOR LOCK FAIL This error code will be shown if the control system have not detected the input DOOR LOCKED to be active w
55. machine for 5 minutes 3 Restart the machine Troubleshooting 99 22 20 NO OVERLOAD 2 The Motor Control Unit indicates error E nOL2 Cooling time has elapsed error over load 2 is reset See also error code 22 19 Internal message 20 1 Restart the machine 22 21 EEPROM DEFECTIVE The Motor Control Unit indicates error E EEP EEPROM defective Internal message 21 1 Switch off the main power to machine for 5 minutes 2 Restart the machine Note The EEPROM can not be written to meaning parameter changes are not possible 22 22 POWER UNIT COMMUN The Motor Control Unit indicates error E PUCO Parameter value could not be written to power circuit Internal message 22 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 23 BUS SYNCHRON The Motor Control Unit indicates error E SbuS Problem with Bus synchronization Internal message 23 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 30 MOTOR PROTECTION The Motor Control Unit indicates error E OH2 Electronic motor protection relay has tripped Internal message 30 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 100 Troubleshooting 22 31 EXTERNAL FAULT The Motor Control Unit indicates error E EF External fault This error can be triggered if a digital input is programmed as external error input and trips Not used in this application Internal mes
56. mory in the control system that will save the selected program for 10 minutes in the case of power failure The machine will restart in pause mode if the power is turned on again within this time For very short power failure less than 10 seconds the machine will restart automatically Safety regulations Troubleshooting may only be carried out by authorised personnel Take care during all work on the machine while the power is on Take care when measuring the motor control system since all components have a potential difference of approximately 300V in relation to protective earth and neutral The components will contain dangerous voltages when the green LED on the motor control board is on The motor control system will remain live for 30 60 seconds after cutting the power to the machine and the motor has stopped running Measurements For information on measuring points components and voltages please refer to the electric schematic supplied with the machine Troubleshooting 63 13 2 Error code An error in the program or in the machine is indicated on the display by an error code and a descriptive text The error codes are divided into different groups called Major comprising different error codes called Minor The errors will be displayed as for example 11 2 DOOR OPEN The following is a description of all Major groups followed by a description of each error code INTERNAL ERROR CPU TACHO We 0
57. n and hoses to the drum Mount the air hose and the hose from the detergent compartment on top of the drum Remount the back panel Connect the power to the machine Drum 23 8 2 Replacement of the belt Disconnect the power to the machine Demount the rear panel Remove the belt A and put the new belt in position The belt tension should be according to the table adjust if necessary fig 7769A Remount the rear panel Connect the power to the machine 8 2 1 Belt tension The belt tension should be according to the table A Force N B Post tensioning mm C New belt mm W575S W585S W5105S W5130S W5180S W5250S W5330S 24 8 2 2 Adjusting the belt tension 8 2 2 1 W575S W585S W5105S To adjust the belt tension first undo the motor retaining screw 1 a couple of turns then press down on the motor to achieve proper tensioning Lock the locking nut 2 when the tension is correct then lock the motor retaining screw 1 fig 7769 Drum 25 8 2 2 2 W5130S W5180S W5250S W5330S To adjust the belt tension first undo the motor retaining screw 1 a couple of turns to increase or decrease the belt tension Increase the belt tension by turning the screw 2 clockwise Decrease the belt tension by turning the screw 2 counter clockwise Lock the locking nut 2 when the tension is correct then lock the motor retaining sc
58. n exceeded The difference between short circuit 1 and short circuit 2 indicates how many times there has been a short circuit 1 that has not been confirmed when restarting the motor LAST FAULT CODE N 8 shows the 8 latest error codes TACHO ERROR LOW SPEED can give a clue in case of intermittent errors TACHO ERROR HIGH SPEED can give a clue in case of intermittent errors 21 6 INTERLOCK HARDWARE This error code is generated by the MCU for drum motor The MCU must be powered with 230V 50 or 60 Hz on the interlock input in order to drive the motor The interlock circuits in the MCU have been split into two channels so that a component error in MCU cannot give a false confirmation that the door is locked These two channels are checked against each other If this check gives an incorrect result this error code will be shown Possible cause The reason for this error code being activated can be attributed to an error in the interlock circuits in motor control Recommended actions 1 Replace MCU Troubleshooting 93 21 7 LOW DC VOLTAGE This error code is generated by the MCU for drum motor The MCU constantly measures the voltage over the mains input If the voltage is below a predefined limit the MCU will shut off the current to the motor Once the motor has stopped the tacho sensor indicates that the motor is stationary the MCU checks to see whether the input voltage is still low If it is this error code is shown The
59. o original I O board or spare parts list Recommended actions 1 Check that all I O units are configured in I O CONFIGURATION menu when the machine is in service mode Alternatively use Common Service Tool to get a overview of the I O unit configuration Use the electric schematic to find correct I O board to address 2 Ifall units are present in the list check the LED as above harness connectors and functions by reading the electrical schematic 3 Check that the I O units fitted in the machine supports Compass Pro Check part number compared to original I O board or spare parts list 4 Update the machine software to latest available version 108 Troubleshooting 40 21 COMMUNICATION Only on Barrier washer The error code is activated if the control system no longer can communicate with Barrier I O unit or if the communication is intermittent I O unit designation that is shown in the error description is according to electric schematics and electrical component list Barrier I O board is connected to M COM port on CPU in paralell with the MCU for drum Electrical interface is RS 485 The error code is shown if the control system has lost or only have intermittent communication with the I O unit Possible causes Bad contact in harness or connectors between CPU MCU and I O unit The I O board is incorrectly configured on DIP switches SW210 SW202 Recommended actions 1 Check wiring connections configura
60. ointing downwards Insert the screwdriver and press the locking device fig 7494 48 Control panel Mount the control knob on the inner knob Continue to press with the screwdriver and turn the control knob clockwise until it stops when it is in position fig 7495A Control panel 49 11 2 Control knob 11 2 1 Replacement of control knob Disconnect the power to the machine Insert a screwdriver in the upper hole fig 7491 Gently push the screwdriver inwards and turn the control knob counter clockwise until the screwdriver goes further in fig 7492 fig 7493 50 Control panel Cover ring When the control knob is removed insert the screwdriver in the lower hole and press gently Turn the cover ring counter clockwise until it is possible to remove the cover ring fig 7490 Mount the new cover ring and rotate it clockwise until it is in position Rotate the inner knob until the locking device is pointing downwards Insert the screwdriver and press the locking device fig 7494 Control panel 51 Mount the new control knob on the inner knob Continue to press with the screwdriver and turn the control knob clockwise until it stops when it is in position fig 7495A 11 3 USB connection To open the USB connection use a screwdriver to carefully press and open the lid fig W00416 52 modules 12 modules 12 1 General
61. ol knob start button to retry 2 If problem persists upload new software 60 11 FATAL ERROR EXTERNAL FLASH WRITE The control system has an internal error during memory read Recommended actions 1 Press the control knob start button to retry 2 If problem persists upload new software 60 17 FATAL ERROR INVALID OPTION The control system has an internal error during memory read Recommended actions 1 Press the control knob start button to retry 2 If problem persists upload new software 60 18 FATAL ERROR INVALID MODULE The control system has an internal error during memory read Recommended actions 1 Press the control knob start button to retry 2 If problem persists upload new software 60 28 FATAL ERROR INVALID COIN INPUT The control system has an internal error during memory read Recommended actions 1 Press the control knob start button to retry 2 If problem persists upload new software 60 29 FATAL ERROR INVALID FONT The control system has an internal error during memory read Recommended actions 1 Press the control knob start button to retry 2 If problem persists upload new software Maintenance 117 14 Maintenance 14 1 Inspect the interior of the machine Inspect the interior of the machine to ensure that no leaks are noticed During an actual wash cycle disconnect the power to the machine and proceed as follows Remove the top panel the front and rear panel
62. ol panel 11 Control panel 11 1 Control system 11 1 1 Description The control system CPU is electronic and comprises a circuit board containing microprocessor program memory serial interface to the motor control I O boards etc The control system CPU receives its power from a separate power supply unit fig 7763 The control system receives information about inputs like temperature sensor level sensor door status and activates outputs like water valves drain and heat control Control panel 43 11 1 2 Connections The control system CPU and I O module type 10 has the following connections INP 2 Free program key switch Input 2 P BUS 471770602 ENC RS232 INP2 INP1 COIN TACHO D BUS M COM 471779501 ELE EE EDE T EE SEBELHSE E I 5 S p USB Type B DOOR IN LEVEL racHo D Bus D Bus raco OUTP 4 6010 fig W00284 44 Control panel 11 1 3 Replacement of control system CPU Disconnect the power to the machine Demount the top panel Demount the control knob Insert a screwdriver in the upper hole fig 7491 Gently push the screwdriver inwards and turn the control knob counter clockwise until the screwdriver goes further in fig 7492 fig 7493 Control panel 45 Demount th
63. oltage values The resistance can then be converted to a temperature since the winding resistance at 20 C and the temperature coefficient are known If the average value of the four latest temperature readings is higher than the maximum motor temperature e g 150 C the error code will be shown Possible causes The cause of high motor temperature can be a stiff drum possibly in combination with intensive use and high ambient temperature There may also be an error in the motor sticking bearings or short circuit in windings which impairs the efficiency of the motor There could also be a contact error in the connectors between the MCU and the motor or an error in the motor cable An error in MCU temperature measurement circuits can also occur Recommended actions Make sure the drum turns easily Check the value on the error code counter for the error code Check the last 8 MCU error codes Measure the three phases to the phase resistors on the MCU motor connector disconnect MCU and take the reading in the cable connector to make sure they are the same Start a 90 C normal program with load on continuous operation and measure the temperature of the motor and MCU Replace the defective part Troubleshooting 91 21 3 NO INTERLOCK This error code is generated by the MCU for drum motor The MCU must be powered with 230V 50 or 60 Hz on the interlock input in order to drive the motor This signal is a confirmati
64. on possible causes 3 Check P bus connectors on I O board for present interlock signal 4 Check that D bus connector is fitted correctly with regards to the rib on the connector and the slot in the plastic cover of the I O board 40 11 40 20 I O COMMUNICATION The error code is shown if the control system can not communicate with one or several I O units on D bus I O unit designation Axxx that is shown in the error description is according to electric schematics and electrical component list Errors are related to the D Bus communication port between CPU and the different I O units in the machine The error code is shown if the control system has lost communication with one or more I O units for a certain time If there is communication between the I O unit and control system the LED next to the service button will flash If there is no communication to the I O unit but power the LED will light when the button is pressed on the I O board all I O boards except for I O unit type 6 Possible causes Mistake when configurating I O unit adress at set up Button on wrong I O unit pressed during config Two or more I O units have the same I O adressing Bad or intermittent contact in D Bus wiring between I O units and CPU or between I O units Squeezed or shorted D bus cables shorted to ground An old version of an I O unit is fitted in the machine that do not support Compass Pro Check part number compared t
65. on that the door is closed and locked MCU receives its commands to rotate the drum from the CPU via a serial communication link between the MCU and CPU Since the CPU also has access to the interlock signal the CPU must never send a run command to the MCU if the interlock signal is missing If this does happen this error code will be shown Possible causes The cause of this error code being activated can be e g a break in the cable leading the interlock signal to the MCU There may also be an error in the connector in the door lock which connects 230V 50Hz to the interlock signal An error in the interlock circuits of the MCU can also set this error code Recommended actions 1 Use a multimeter to check that the interlock signal is present on X302 1 2 when the door lock is activated Read also bit 1 in the second byte under MCU STATUS in the service program the bits are numbered from 0 to 7 where bit 0 is on the far right If bit 1 in the second byte is 1 then the lock is open while a 0 indicates that the lock is closed 2 Replace the defective part 21 4 NO COMMUNICATION This error code is generated by the MCU for drum motor MCU detects there is there is a problem in communication with CPU Possible causes Bad contact in harness or connectors between CPU and MCU Recommended actions 1 Check wiring connections between CPU and MCU 92 Troubleshooting 21 5 MOTOR SHORT CIRCIUT This error code is generated by t
66. ooling water to machine or if the airflow is obstructed by lint overload etc The message is reset from the control system by a short press on the control knob start button and the ongoing program keeps continue or ends if press at end of program A long press on the control knob start button will make the control system reset and ongoing program will be ended The heat pump will restart when the refrigerant high pressure is restored to normal again Recommended actions 1 Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 2 Check cooling water supply 3 Check airflow and clean filters 82 Troubleshooting 12 11 DRYING ERROR WITH RMC PROGRAM The error code is shown if the analog input RMC does not register the STOP VALUE FOR RMC PROGRAM reached within the maximum drying time normally 90 minutes When the error is trigged the machine will automatically go to the cooling module before the program ends The error code is reset from the control system by a short press on the control knob start button A long press on the control knob start button will make the control system reset and ongoing program will be ended If the clothes are still wet after maximum drying time and the dryer is not overloaded check that the heating system is working correct by using the ACTIVATE OUTPUTS menu when the machine is in service mode Note Make sur
67. ossible causes This can be caused by wrong software in CPU or wrong MCU for the current machine Recommended actions 1 Make sure correct machine software and correct MCU are used 21 13 UNBALANCE This error code is generated by the MCU for drum motor The MCU monitors the unbalance switch status If the status is active already at program start this error code is shown 21 15 MOTOR NOT FOLLOW This error code is generated by the MCU The MCU must always receive information on the rotation of the motor from the tacho sensor in order to rotate If the tacho sensor is not working the motor can rotate for max 10 seconds during the starting process After this period this error code will be activated Possible causes Break in the cables between the tacho sensor and the MCU Break in connectors in tacho cables Break in one of the phases to the motor cables or connectors This error can be suspected if the motor does not rotate for 10 seconds the motor will not start with only two phases Error in tacho generator Error in tacho circuits in the MCU Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU ERROR LOG 2 Study the following MOTOR NOT FOLLOW specifies how many times this error code has occurred LAST ERROR CODE N 8 shows the 8 latest error codes TACHO ERROR LOW SPEED can give a clue in case of intermittent errors TACHO ERROR HIGH SPEED can give a
68. p The warning is activated if the input HP LOW PRESSURE low pressure switch for heat pump has been deactivated too many times in one drying program Allowed number of deactivation of the low pressure switch in one program is set in configuration 2 parameter HP LOW PRES MSG The error code can be trigged if there is too little refrigerant in the heat pump or by damaged wiring or connectors The message is reset from the control system by a short press on the control knob start button and the ongoing program will continue or ends if press at end of program A long press on the control knob start button will make the control system reset and ongoing program will be ended The heat pump will restart when the refrigerant low pressure is restored to normal again Recommended actions 1 Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 2 Try to run again if error still present check the heat pump for gas leakage 12 10 HEAT PUMP HIGH PRESSURE This is only a warning message and will not stop the drying process The warning is activated if the input HP HIGH PRESSURE high pressure switch for heat pump has been deactivated too many times in one drying program Allowed number of deactivation of the high pressure switch in one program is set in configuration 2 parameter HP HIGH PRES MSG The error code can be trigged if there is no c
69. r lock unit to locate intermittent errors 4 Check DLCU 2 status in service mode for more information on possible causes 88 Troubleshooting 15 17 DOOR LOCK 2 Only on Pocket washer running with one door setup This error code is activated if the input for DOOR LOCKED 2 is active at program start i e the door is locked although the control system has not requested locking Possible causes DLCU 2 is in error mode after previous program run Door lock solenoid broken Recommended actions 1 Check door lock functionality in service program by activating door lock and then by checking inputs 2 Check DLCU 2 status in service mode for more information on possible causes 3 If DLCU 2 is in error mode wait five minuts for automatic reset or manually reset the DLCU 2 in service mode Troubleshooting 89 DRUM MOTOR COMMON 20 1 DRUM MOTOR This error code will be shown if the control system detects that the input OH DRUM MOTOR is deactivated during program run The overheating protection is automatically restored When the overheating protection is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended The error code can be trigged if 1 The motor is very warm Check that the vent holes in the motor are not covered If the overheating protection is not trigged but th
70. rature in the SHOW INPUTS menu show a temperature of 222 C the inlet air sensor is considered open When the inlet air sensor is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended The error code can be trigged if The sensor harness or connector is broken The sensor shall measure around 110 Ohm in room temperature see table Measure direct over the sensor connectors If the measure of inlet air sensor is OK but there is still an error code Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode Temp Sensor resistance 0 C 32 F 1000 20 C 68 F 107 O 30 C 86 F 1120 200 C 392 F 176 O 12 4 INLET AIR SENSOR SHORT CIRCUITED The error code is shown if the analog input INLET AIR TEMP PT100 is reading a resistance of less than 100 Q Probably caused by broken PT100 sensor or damaged wiring If the inlet air temperature in the SHOW INPUTS menu show a temperature of 0 C the inlet air sensor is shorted When the inlet air sensor is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended The error can be trig
71. rew 1 fig 7790 26 Drum 8 3 Replacing bearings Complete tool kit part No 472 9913 60 fig 7038 1 432 1723 01 Drift for gaskets W365 465 565 3105 4105 5105H N M S W3130 4130 5130N M S EX618 718 625 725 E W SU630 730 2 432 1723 02 Drift for gaskets W3130 4130 5130 3300 4300 5300H W3180 4180 5180 3330 4330 5330N M S EX630 730 670 777 E W SU640 745 675 777 3 432 1716 01 Spacer W365 465 565 385 485 585H N M S EX618 718 E W SU620 720 4 432 1716 02 Spacer W3105 4105 5105H N M S W3130 4130 5130N M S EX625 725 E W SU630 730 5 432 1716 03 Spacer W3130 4130 5130H W3180 4180 5180N M S EX630 730 E W SU640 6 432 1716 04 Spacer W3180 4180 5180 3300 4300 5300H W3250 4250 5250 3330 4330 5330N M S EX640 745 670 777 E W SU655 762 675 777 T 432 1719 01 Drift large bearing W365 465 565 385 485 585H N M S EX618 718 E W SU620 720 8 432 1719 02 Drift large bearing W3105 4105 5105H N M S W3130 4130 5130N M S EX625 725 E W SU630 730 9 432 1719 03 Drift large bearing W3130 4130 5130H W3180 4180 5180N M S EX630 730 E W SU640 745 10 432 1719 04 Drift large bearing W3240 4240 5240 3300 4300 5300H W3250 4250 5250 3330 4330 5330N M S EX655 762 670 777 E W SU655 762 675 777 11 432 1730 01 Presser W365 465 565 3105 4105 5105H N M S EX618 718 625 725 E W SU620 720 12 432 1730 02 Presser W3130 4130 5130 3300 4300 5300H W3180 4180 5180 3
72. rload etc If the overheating thermostat for inlet air is not trigged but there still is an error code e Check harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 12 2 O H THERMOSTAT OUTLET AIR This error code is shown if the input O H OUTLET AIR is deactivated Normally this is due to that protection thermostat for outlet air has trigged due to overheating The overheating thermostat for outlet air needs to be mechanically restored When the overheating thermostat for outlet air is restored it is possible to reset the error code from the control system by a short press on the control knob start button and the ongoing program will continue A long press on the control knob start button will make the control system reset and ongoing program will be ended The error code can be trigged if The outlet air sensor has stopped operating correctly If the overheating thermostat for outlet air is not trigged but there is still an error code Check harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode 78 Troubleshooting 12 3 INLET AIR SENSOR OPEN The error code is shown if the analog input INLET AIR TEMP PT100 is reading a resistance of more than approximately 185 Probably caused by broken PT100 sensor or wiring If the inlet air tempe
73. rol Unit indicates error A SEt It has been attempted to access a locked parameter set Internal message 102 Recommended actions 1 Upgrade machine software to latest version 2 Restart the machine 106 Troubleshooting FAN MOTOR COMMON 30 1 O H FAN MOTOR This error code will be shown if the control system detects that the input OH FAN MOTOR is deactivated during program run The overheating protection is automatically restored When the overheating protection is restored the error code is automatically reset and the ongoing program will continue A long press on the control knob start button will make the control system reset and the ongoing program will be ended The error code can be trigged if The motor is very warm Check that the vent holes in the motor are not covered If the overheating protection is not trigged but there is still an error code Check the harness connectors and functions by reading the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode Troubleshooting 107 INTERNAL COM 40 1 40 10 I O INTERLOCK This error code will be shown if the control system detects that the input IO INTERLOCK is not active I O unit designation Axxx that is shown in the error description is according to electric schematics and electrical component list Recommended actions 1 Check that door is actually locked 2 Check DLCU status in service mode for more information
74. s Recommended actions 1 Check inputs from indexing sensors FC1 and FC2 13 3 INNER DOOR OPENING The error code is shown if input JACK AT HOME is not activated within set time in Config parameter AUTO INNER DOOR TIME Recommended actions 1 Check input from door jack sensor DP6 13 4 INNER DOOR JACK POSITION The error code is shown if input JACK AT HOME is not activated and the reported motor speed is not zero Recommended actions 1 Check input from door jack sensor DP6 13 5 DOOR UNLOCKING The error code is shown if inputs JACK AT HOME does not get inactive Recommended actions 1 Check inputs from indexing sensors DP6 13 6 DRUM LOCK POSITION SWITCH The error code is shown if inputs DRUM UNLOCKED and DRUM LOCKED are both active or inactive at the same time Recommended actions 1 Check inputs from indexing sensors FC1 and FC2 13 7 DRUM NOT ROTATING The error code is shown if positioning sensor on input on 201 is not indicating rotation when rotation is expected during program run Recommended actions 1 Check that drive belt is not broken 2 Check positioning sensor on input J201 86 Troubleshooting 13 3 2 MAIN W amp D 14 1 EXTRACTION FAILED DRYING ABORTED Only on Wash amp Dryer If extraction is omitted the drying sequence will also be omitted Troubleshooting 87 13 3 3 MAIN DRYER 15 2 DOOR OPEN 2 Only on Pocket washer This error code will be shown if the control system detec
75. sage 31 22 32 ENCODER 1 The Motor Control Unit indicates error E EnC Cable breakage in the encoder Not used in this application Internal message 32 22 33 POWER FACTOR CONTROL The Motor Control Unit indicates error E PFC Error in the power factor control Internal message 33 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 36 NO OVERHEAT POWER MODULE The Motor Control Unit indicates error E nOH Temperature on heat sink is within permissible range again See also error 22 8 Internal message 36 1 Restart the machine 22 39 SET The Motor Control Unit indicates error E SEt It has been attempted to access a locked parameter set Internal message 39 Recommended actions 1 Upgrade machine software to latest version Restart machine 22 46 PROTECT ROT FORWARD The Motor Control Unit indicates error E PrF Forward right limit switch is activated Not used in this application Internal message 46 22 47 PROTECT ROT REVERSE The Motor Control Unit indicates error E Prr Reverse left limit switch is activated Not used in this application Internal message 47 Troubleshooting 101 22 49 POWER UNIT CODE INVALID The Motor Control Unit indicates error E Puci Power unit code invalid During initialization the power unit was not recognized or identified as invalid Internal message 49 Recommended actions 1 Switch off the main power to machine for 5 minutes
76. sure it is in position Connect the electrical connections in the same way as before Mount the cover Remount the top panel Connect the power to the machine 54 modules I O module type 2 Disconnect the power to the machine Demount the cover panel at the back of the machine fig 7797 Remove the electrical connections on the module Note the position of the connections Remove the module by lifting it towards you and up a bit and then pushing it to the left fig 7800 Insert the new module and make sure it is in position Connect the electrical connections in the same way as before Remount the cover panel Connect the power to the machine modules 55 module type 10 Disconnect the power to the machine Demount the top panel Remove the cover to the control system and I O module type 10 Remove the electrical connections on the module Note the position of the connections Loosen the screw A a bit and remove the I O module by lifting it upwards fig 7801 Insert the new module and make sure it is in position Connect the electrical connections in the same way as before Fasten the screw A and remount the cover Remount the top panel Connect the power to the machine 56 modules 12 3 Functions for 5 The electrical schematic can be one of the following 12 3 1 External coin meter Central payment 2A T
77. ta 7 2 1 2 W5180S fig 7783 Operating panel 2 2 Door opening W5180S Detergent container Cold water Hot water 6 Water re use Drain valve Liquid detergent supply 9 Electrical connection Steam connection CI Te T 9 T 5 T LE Ls T amp 8 Technical data 2 1 3 W5250S W5330S fig 7650A Operating panel Door opening W5250S W5330S e 435 mm Detergent container Cold water 5 Hot water Water re use 7 Drain valve 8 Liquid detergent supply 9 Electrical connection CI T5 Fw ws 9 na Fwssoos oro sere sem soo rost 1307 fs DT Technical data 9 2 2 Technical data Rd va wm ws pom _ owmwume wes rs ss wos 10 we 20 s Co pe opem Ee Drum speed during 830 776 776 742 702 641 extraction st Low CE ee a Frequency of the dynamic Hz 13 8 13 8 12 9 12 9 12 4 11 7 11 2 force Floor load at max 16424 1 7426 1943 0 2 3438 30448 38459 4 3 6 9 extraction 2 3 Connections Lm w w 5755 valves 20 ELI EE EE EXT EL EJ BSP 3 4 3 4 3 4 3 4 3 4 3 4 3 4 Recommended water 200 600
78. the drain via the return hose 9 fig 7757 38 Drain Replacement of drain valve Disconnect the power to the machine Demount the front panel Remove the cover to the heating elements fig 7751A Drain 39 Loosen the hose clamps and demount the hoses A from the drain valve Remove the hose from the valve s nipple for water supply B Press the orange ring and pull out the hose at the same time Loosen and unscrew the four retaining nuts of the valve a couple of turns use a socket extender and ratchet wrench Turn the valve and unlock it from the bolts DAA 73 SX 7 N fig 7761 Mount the new drain valve and tighten the bolts Mount the hoses and Tighten the hose clamps Mount the cover to the heating elements Mount the front panel 40 Detergent container 10 Detergent container Water connections into the detergent container are fitted with dispensers which mix the detergent thoroughly with water and flush the compartments clean From the bottom of the detergent container the water is flushed down into the drum Detergent container 41 10 1 Replacement of detergent container Demount the top panel Loosen the hose clamps and demount the hoses to the detergent container Remove the detergent container and mount the new one Connect the hoses and fasten the hose clamps fig 7758 42 Contr
79. the mainpower for 30 minutes until motor has cooled down 2 Restart the machine If problem persists check motor windings etc Troubleshooting 22 11 NO DRIVE OVERHEAT The Motor Control Unit indicates error E ndOH Error MOTOR OVERHEAT is reset See also error code 22 9 Internal message 11 Recommended actions 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 12 POWER UNIT The Motor Control Unit indicates error E Pu General power circuit fault Internal message 12 Recommended actions 1 Switch off the main power to machine for 5 minutes 2 Restart the machine 22 13 POWER UNIT NOT READY The Motor Control Unit indicates message nO_PU Power circuit not ready or identified by controller Internal message 13 Recommended actions 1 Wait 2 minutes and try to start again 2 Switch off the main power to machine for 5 minutes 3 Restart the machine 22 14 POWER UNIT INVALID The Motor Control Unit indicates error E PUIN Power unit invalid Software version in power module and control board does not match Internal message 14 22 15 LOAD SHUNT FAULT The Motor Control Unit indicates error E LSF Load shunt relay is not ready Appears for a short time during switch on Internal message 15 If message remains check following 1 Wrong input voltage or too low Braking resistor defective or wrongly connected Hardware fault in controller Switch off the main power to machin
80. tion of I O unit according to service manual 40 22 BOARD MISHMASH The error code is shown if wrong Type of I O unit is fitted Could also occur if adressessing of the I O units is made a incorrect way After addressing of I O units the CPU reads the Type of each unit If there is a mismatch between what the Type of I O unit the CPU finds and what the I O unit type the software configuration expects the error will be shown Machine will not run until problem is solved There are two exceptions I O type 1 can be used when I O type 11 is expected but not oposite I O type 8 can be used when I O type 81 is expected but not oposite Possible causes When adressing the I O units the operator has pressed the button on the wrong I O unit Wrong type of I O unit if fitted in the machine Two I O units have got the same adress Recommended actions 1 Readdress all I O units Use I O CONFIGURATION function in service mode Alternatively use Common Service Tool I O addressing function 2 Use the electric schematic to find correct I O board to address 3 Use Common Service Tool I O addressing function to get best overview visualization of the problem Troubleshooting 109 INTERNAL COM I O TYPE 10 41 1 CHARGE CIRCUIT The DLCU on I O board type 10 contains an arming circuit that is charged when the door lock coil is to be activated For safety reasons this arming circuit must be discharged when the door lock co
81. tive for more than 2 seconds When the digital bit value goes low tacho signal must be present Test is only performed when door is about to unlock Possible causes Open or shorted circuit to the tacho sensor Damaged tacho sensor or magnet Secondary fault due to a error in the motor system Recommended actions 1 Check that motor is actually running 2 Check there is voltage from tachometer output when motor is running 3 Check that rotation is detected in DLCU status for the I O type 10 board 41 23 ACTUATOR CIRCUIT Only on Pocket washer Pocket washer uses two I O boards type 10 one for the Loading side and one for the Unloading side This error relates to I O board type 10 on Unloading side See also corresponding error 41 3 for I O type 10 on Loading side The DLCU on I O board type 10 continuously controls the circuit to the door lock solenoid DLCU can detect an open circuit gt 50 but not a short circuit If case of an open circuit CPU will show the error The error will disappear if the error is removed Possible causes Open circuit to the door lock solenoid Open circuit in the door lock solenoid Error or open circuit in the I O board 10 circuits Recommended actions 1 Check resistance in door lock solenoid circuit Correct reading is approx 6 kO 2 Check if error AC still remains in DLCU status 112 Troubleshooting INTERNAL COM I O TYPE 6 42 1 INTERNAL ERROR
82. tly Check for detergent overdosing remains of foam Make sure the installation of the drain system follows the installation manual for the machine OOF 4 ONS Monitor a program by using Process viewer in ELS Common Service Tool 11 12 NO LEVEL SENSOR This error code is activated if the CPU detects that there is no electronic level sensor connected It can also be caused by a broken cable to the sensor or a broken sensor 11 16 TIMEOUT HEATING This error code will be shown if total heating time in a program is longer than a Maximum allowed heating time typically 2h 30 min Maximum allowed heating time is defined in Config 2 parameter HEATING TIMEOUT Compared to Error code 11 8 NO HEATING this error code measures the maximum allowed heating time Possible causes Could occur if machine heats properly min temperature increase during heating is OK but there is a drain leakage causing repeated fillings 11 17 DOOR LOCK This error code is shown if the input for DOOR LOCKED is active at program start i e the door is locked although the control system has not requested locking Recommended actions 1 Check door lock functionality in service program by activating door lock and then by checking inputs 2 Check DLCU status in service mode for more information on possible causes 3 If DLCU is in error mode wait five minuts for automatic reset or manually reset the DLCU in service mode Troubleshooting 75 11 2
83. ts that the input DOOR CLOSED 2 unloading side has been deactivated during an on going program The error can only occur during an on going program Possible causes This can be caused by for example a bad or defective door lock loose cable to door lock problem with door lock edge connection defective input on I O unit type 10 etc Recommended action 1 Check door lock functionality in service program but activating door lock and then by checking inputs 2 Check electrical connections by reading inputs at the same time as cables carefully moved pulled 3 Carefully knock on the door lock to locate intermittent errors 15 3 DOOR LOCK FAIL 2 Only on Pocket washer This error code will be shown if the control system detects that the input DOOR LOCKED 2 has not been activated within a certain time after unloading door is closed It will also be activated if the input DOOR LOCKED 2 has been deactivated during an on going program Possible causes This can be caused by a mechanical problem preventing door lock to lock defective door lock loose cable connection to door lock broken cables to door lock or mechanical problem with emergency opening of the door Recommended actions 1 Check door lock functionality in service program but activating door lock and then by checking check inputs 2 Check electrical connections by reading inputs at the same time as cables carefully moved pulled 3 Carefully knock on the doo
84. ue and effect of the motor at constant speed when accelerating and deceleration These data are used both for calculating the weight of the load and for detecting any unbalance The voltage on the motor control circuit has a potential difference of approx 300 V in relation to incoming neutral and earth Because of this be careful when measuring Use unearthed oscilloscopes If the motor control unit has a green LED this will remain lit for as long as there are hazardous voltages present in components Motor and motor control 17 6 2 Replacement of motor Disconnect the power to the machine Demount the rear panel Remove the belt Demount the cover panel to the motor cable Disconnect the motor cable and unscrew the earth screw fig 7765 Demount the motor fig 7766 18 Motor and motor control Mount the new motor Connect the motor cable and refit the earth screw Mount the cover panel to the motor cable Fasten the belt Make sure the belt is in position Check the belt tension Mount the rear panel Heating 19 7 Heating 7 1 Replacement of heating element Disconnect the power to the machine Demount the front panel Remove the cover to the heating elements Disconnect the connectors to the heating elements Us ia Sa D SSS 97774 bs fig 7767 Loosen the bolt to the heatin

Electrolux Line 5000 Super Spin Service Manual

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