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4048-1xx Lexmark T430 Service Manual

1. NOILdO vuuuuu uuUUvUUU UU laaaan 5 2 Service Manual IBM Infoprint 1422 Controller card assembly connectors see Controller card assembly on page 5 2 Connector Name Signal pins J1 MMTR Mirror motor 5 4 Ground 5 24 V dc J2 CO Cover 3 2 45 V dc 3 Ground J3 LSU LSU printhead 10 3 Ground 6 Ground 7 5 V dc cover closed 9 Ground J4 DIMM SDRAM 100 1 Ground 12 Ground 21 3 3 V 26 Ground 36 Ground 42 3 3 V 47 Ground 50 3 3 V 51 Ground 56 3 3 V 62 Ground 71 3 3 V 76 Ground 81 3 3 V Locations and connections 5 3 IBM Infoprint 1422 Controller card assembly connectors see Controller card assembly on page 5 2 Connector Name TUN Pin Signal pins J4 DIMM SDRAM 100 86 Ground continued 92 3 3 V de 97 Ground J5 OP Operator panel 7 2 5 V dc PANEL 4 Ground 7 3 3 V dc J6 Exit motor Exit motor 5 1 Ground 3 5 V dc 4 424 V dc 5 424 V dc J7 USB USB connector 4 1 USB power 5 V dc USB cable attached J9 MPF MPF solenoid 2 1 24 V measured to ground 2 24 V measured to ground J10 MAIN Main motor 7 1 Ground MOTOR 6 Gr
2. E DRERERSSUSSCRBLT FA MAS Laser notices Vii IBM Infoprint 1422 Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class 3b laser that is nominally 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser Der Drucker erf llt gem amtlicher Best tigung der USA die Anforderungen der Bestimmung DHHS Department of Health and Human Services 21 CFR Teil J f r Laserprodukte der Klasse 1 In anderen Landern gilt der Drucker als Laserprodukt der Klasse der die Anforderungen der IEC International Electrotechnical Commission 60825 1 gemaB amtlicher Bestatigung erf llt Laserprodukte der Klasse gelten als unsch dlich Im Inneren des Druckers befindet sich ein Laser der Klasse 3b bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt der Wellen der Lange 770 795 Nanometer ausstrahlt Das Lasersystem und der Drucker sind so konzipiert daB im Normalb
3. 4 5 Wels ieee tet Teter eee ree Te rer ee eee 4 6 eas da dadas A cea e ah dde 4 7 Remona 4 8 MPF OCor cover removal da aoa eR CR den RI 4 8 Front A s sa dua Ed Edo Fact be dos 4 9 Top cover assembly removal a ackarau eua 4 11 Right side cover remoVal ass em ER RR 4 12 Left side cover rermoval rime ie PERSE Een 4 14 Rear cover erioVal aa cane crap sc xu ERR Rr a RR ee SR Ro 4 15 Rear exit door emoVal usu ur Rer R 4 17 Output tray Tull flag removalls usse mx rn RERO RR Rm ws 4 18 Operator panel cable 4 20 Operator panel assembly 4 22 Duplex tray assembly removal 222a ceded Ro cea 4 24 Bottom 4 25 Fu ser assembly TelGVal eoe RO Ra CR RO RO od 4 26 Fuser paper exit guide assembly 4 29 Fuser GR SOnSCr TEITIOVO 2 23 oon de E RO 4 33 Cartridge contact assembly removal 4 34 Tray damper and spring 4 35 Doorlaich embVal re hier S 4 36 Paper guide roller removal s xus cri
4. 7 15 7 19 56P0655 Paper sensor bracket 7 5 56P0657 Paper feed assembly 7 5 56P0660 Paper guide roller 7 7 56P0661 Tray damper 7 7 5oP0662 Base fee tas ni est Le RE EH e IRR 7 7 56P0665 3 pin connector 7 15 56P0666 2 pin connector 7 15 50P00667 Dooratch celeri viec aede 7 7 56P0668 Parts packet screws and 05 7 7 7 11 56P0669 Pivot hinge 7 11 56P0672 Tray body bracket inlceudes 4 7 7 56P0676 Fuser exit spring 7 9 IBM Infoprint 1422 56P0682 Output full sensor cable 7 15 56P0695 8MB SDRAM DIMM 7 21 56P0696 16MB SDRAM DIMM 7 21 56P0697 32MB SDRAM DIMM 7 21 56P0698 64MB SDRAM DIMM 7 21 56 0699 128MB SDRAM DIMM 7 21 56P1417 16MB flash card assembly 7 21 56P1418 32MB flash card assembly 7 21 56P1427 Optra Forms 32 MB flash card assembly 7 21 56P1428 Forms 16 MB flas
5. TIED OLA 27 Hb 3b 5 EG 770 795 nm Z VE fH HEIDE ERE TOT AR HE fh I DE ES SE XiV Service Manual IBM Infoprint 1422 Korean Laser Notice erelE 1584 olx ASSO DHHS 21 CFR Subchapter 39 PAS Bsa ges uA erSgigteun 319 9 etol IEC 825 7138 tse 158 all ames 90155 AHEHE 158 QHN How HFHH E TPES 5 Uee AS OSALHOolS Hlo 2 770 795 LEE n E 9 IHOA BSote Class Il 3b sols HFA zt MSc amp AA As FA E 5 LE uu MYA S72 Class EY alo x HEA Ach So S Laser notices XV IBM Infoprint 1422 Xvi Service Manual IBM Infoprint 1422 Safety information The safety of this product is based on testing and approvals of the original design and specific components The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product Professional service personnel should understand this and take necessary precautions CAUTION When you see this symbol there is a danger from hazardous voltage in the area of the product w
6. 7 9 56P2332 Fuser assembly 100 7 9 56P2333 110 V maintenance kit 6 2 56P2334 Paper feed drive bushing 7 5 56P2335 Main harness cable 7 13 56P2336 Output full and fuser exit cable assembly 7 15 56P2337 220 V maintenance kit 6 2 56P2338 100 V maintenance kit 6 2 56P2339 Power supply 100 7 13 56P2340 Left guide assembly 7 11 7 13 56P2342 Language overlay group 7 3 56P2372 Clear bezel with 1000 7 3 56P2344 Tray assembly 250 sheet 2 7 21 56P2345 Tray assembly 500 sheet 7 21 56P2346 Drawer assembly 250 T2 and base 7 21 56P2347 Drawer assembly 500 T3 and base 7 21 56P2348 Fuser lift outer link assembly 7 11 56P2349 Fuser lift inner 7 11 56P2350 Cartridge signature button switch 7 15 7 19 56P2351 Entrance guide assembly with brush 7 7 56P2352 Paper feed 7 5 56P2353 Operator panel assembly
7. 7 3 56P2354 Operator panel cable 7 3 56P2355 Fuser paper exit guide assembly 7 9 56P2356 Operator panel assembly Japan 7 3 56 2357 LVPS fan and housing assembly 7 13 56P2358 MPF paper pick 7 8 56P2359 MPF pick roll assembly 4 7 7 8 56P2360 Exit drive 7 5 56P2361 256MB PC100 kit DIMM 7 21 56P2363 Ratchet drive 4 6 7 5 56P2365 Paper guide bracket 7 5 56P3091 IPDS SCS SOP card assembly 7 21 70G0478 Power Cord 7 17 IBM Infoprint 1422 1 10 Service Manual
8. 84 xx 2F xl Laser servo never started due to potential 200 2 x3 conflict with the transfer servo x1 bit 0 transfer servo started bit 1 transport started x2 x3 transfer servo count value Possible cause is slow or missing transport motor positional feedback 2 28 Service Manual IBM Infoprint 1422 Sub error codes continued First 6 bytes sub error code data xx can be any value Possible Explanation error message 84 xx 30 00 Input sensor never became uncovered 200 00 00 from page ahead while trying to feed media out of path during warmup Paper originally detected at option tray pass thru sensor Clear the media or debris from the printer Enter Diagnostics and perform the Base Sensor test to verify the proper function of the input sensor See Entering Diagnostic Mode on page 3 2 and BASE SENSOR TEST on page 3 14 84 00 08 Paper at input sensor when not expected 200 during printing Possible cause is multiple sheets picked 84 00 10 The main motor driver failed to detect a 200 specific motor after two tries Possible causes for this error are The main drive motor has stalled An incorrect main drive motor gearbox assembly has been installed 84 00 31 00 Trailing edge never cleared input sensor 200 00 00 when feeding out media that was detected during warmup Clear the media or debris from the printer Enter Diagnostics and perform the Bas
9. Problem Action The Toner Low message appears Remove the print cartridge and gently shake it from side to side to redistribute the toner Replace the cartridge Solid black areas on transparencies or paper contains white streaks Choose a different fill pattern in your software application Try a different type of paper Paper designed for copiers gives the best quality Remove the print cartridge and gently shake it from side to side to redistribute the toner Replace the cartridge Faint images or repetitive spots appear on the page Select a different media type or form type setting from your printer driver Try a different type of paper Paper designed for copiers gives the best quality Replace the print cartridge Pages are blank The print cartridge may be out of toner or defective Replace the cartridge You may have a software error Try turning the printer off and back on Check the photoconductor circuit for continuity Check the printhead The media skews or buckles Don t overfill tray 1 or the optional tray 2 see media capacities in the media types and sizes table in the User s Heference Make sure the paper guides are flush against the edges of the media The paper sticks together printer feeds multiple sheets of paper Remove the paper from tray 1 or the optional tray 2 and fan the paper Don t overfill tray 1 or the optional tray 2 see
10. White or black lines or bands See White or black lines or bands on page 2 54 Toner on back of page See Toner on back of page on page 2 55 Paper jams See Paper feed service checks on page 2 45 Main motor noisy or does not move See Main motor service check on page 2 42 Paper never picks See Paper never picks on page 2 48 Paper feeds continuously See Paper picks during POST and or continuously on page 2 46 Skewed paper See Note regarding alignment on page 4 64 or Paper feed service checks on page 2 45 2 4 Service Manual IBM Infoprint 1422 Symptom Action Printer not communicating with host See Parallel port service check on page 2 49 Paper wrinkled or bent See Paper trees wrinkles stacks poorly or curls on page 2 49 Top cover will not close See Cover interlock switch service check on page 2 37 Operator panel button does not respond See Operator panel service check on page 2 43 or Controller card service check on page 2 38 Operator panel light does not light or is very dim See Controller card service check on page 2 38 Diagnostic information 2 5 IBM Infoprint 1422 Messages and error codes Service error codes Service error codes are generally non recoverable except in an intermittent condition when you can
11. Low voltage power supply LVPS c CAUTION 100 110 220 V ac Connector Name Pins Pin Signal Controller CN1 5 1 Ground card LVPS control 110 220 CN2 8 2 Ground Volts 4 45 V dc 5 Ground 6 Ground 7 24 V dc 8 24 V dc Heater CN3 2 1 100 110 220 Vac 2 100 110 220 Vac On off switch CN4 S W 2 1 110 220 Vac 2 110 220 Vac Locations and connections 5 7 IBM Infoprint 1422 High voltage power supply HVPS INSIDE Toward Printer Connector Name of Pins Pin Signal To controller CN1 connects 8 2 Ground card to J19 on the controller card 4 24 V de 7 5 V dc C Charge roll Terminal DC Photoconductor Contact T Transfer roll Contact DEV Development Contact roll TAR Toner adder roll Contact Dr B Doctor blade Contact 5 8 Service Manual IBM Infoprint 1422 6 Preventive maintenance This chapter describe
12. 1 Select PPDS Emulation from CONFIG MENU 2 Select Activate to enable PPDS emulation and Deactivate to turn it off Diagnostic aids 3 23 Infoprint 1422 Download Emuls This menu item only displays if a downloaded emulator is installed To disable downloaded emulations 1 Select Download Emuls from CONFIG MENU 2 Select Disable The printer performs POR and starts as if the downloaded emulations were not loaded To reactivate downloaded emulations restart the printer Demo Mode This menu item lets you turn demo mode on or off 1 Select Demo Mode from CONFIG MENU 2 Select Activate to turn the demo mode on or Deactivate to turn demo mode off Factory Defaults This menu lets you restore the printer settings to their factory default values 1 Select Factory Defaults from the Configuration Menu 2 Select either Restore Base or Restore Network Restore Network is only available if an integrated network adapter is installed 3 24 Service Manual IBM Infoprint 1422 NARROW MEDIA The narrow media sensor automatically detects media which is less than 6 77 in long 72 mm and imposes maximum speed restrictions This setting also reduces speed for narrow paper less than 8 in 208 mm not narrow enough for the sensor to detect Reducing the speed prevents damage to the fuser Menu item Selections Plain Width Normal or Narrow Card Stock Width 2 I5 Transprncy Width Labels Width Bond Width Lett
13. NVRAM chip failure Indicates the NVRAM chip has failed Replace the controller card 954 NVRAM CRC failure Indicates the NVRAM experienced a CRC failure Replace the controller card 2 8 Service Manual IBM Infoprint 1422 Service error codes 9xx continued Error Description Action 955 Code CRC lt gt Replace the controller card Where lt loc gt CRC Failure or ECC Failure on the controller card 956 957 Controller card ASIC failure Error codes 956 957 and 959 are controller card failures Perform a power on reset POR If this does not fix the problem replace the controller card Error codes 956 957 and 959 are controller card failures Perform a power on reset POR If this does not fix the problem replace the controller card 958 NAND failure Before proceeding perform a power on reset POR to see if the ECC error correction code can reflash NAND If this does not fix the problem replace the controller card 959 SRAM failure Error codes 956 957 and 959 are controller card failures Perform a power on reset POR If this does not fix the problem replace the controller card 960 RAM soldered on the card is bad Indicates a DRAM Memory Error on the controller card Replace the controller card 961 RAM in slot 1 is bad If another SDRAM memory DIMM is available turn the power off and
14. With the power cord unplugged remove the HVPS fan and disconnect the 8 pin CN2 connector from the LVPS Pin 8 is the topmost pin of the connector Verify pins 2 5 and 6 are ground Replug the power cord and turn the printer on CAUTION Be careful to not ground pins to cage while testing Verify pin 4 is 5 V Verify pins 7 and 8 are 24 V If any one of these is incorrect replace the LVPS If these are correct check the controller card operator panel and wiring Note A dead machine implies no power beyond the LVPS If the printer behaves dead but has correct power from the LVPS unplug all connectors from the controller card except J18 power from LVPS Turn the printer on If the printer does not beep 5 times replace the controller card If it does beep turn the power off and plug in other devices such as sensors and operator panel one at a time Turn the printer back on and observe any beeps and or operator panel messages This technique may be repeated to help isolate a faulty component or short Diagnostic information 2 39 IBM Infoprint 1422 High voltage power supply HVPS service check FRU Action HVPS Check continuity between the HVPS and the Cartridge charge roll Dr B doctor blade TAR toner adder roll the developer roll and the photoconductor DC Check as follows 1 Turn printer off 2 Remove the right side cover See Right side cover remo
15. pia r nis FT a H nio nio gt o 22 H al o E or On o J jr OF pot x r 1 4 lo g lo Ql NE Ho x nl m gt of JI oQ 9 9 gt 1 1 c9 r mp 0 gt ot Safety information xxi IBM Infoprint 1422 ASS dh Joi ARE x i AN ARATE Wi Jj AOT EE TA XL dh AED as S DUBIE A SPAT EUER A E ASP LEAR REHNE REAM AVIS A ROME ALAA JEUDI NA DH Wid BABER SI WEK TCE KIP d AGES ERIE TE MERE HU PH i MAET VOR UIT EIT IDA xxii Service Manual IBM Infoprint 1422 Preface This manual contains maintenance procedures for service personnel It is divided into the following chapters 1 General information contains a general description of the printer and the maintenance approach used to repair it Special tools and test equipment are listed as well as general environmental and safety instructions 2 Diagnostic information contain
16. sure the user application is set up correctly 4 An extra long parallel cable may require some adjustment in the Par S strobe See Par S Strobe Adj on page 3 16 Some computers assume the printer samples data on the trailing edge of the strobe This printer samples data on the leading edge by default This process can be switched by turning Parallel Mode 2 off To change this setting a Select PARALLEL MENU from the Ready Menu b Select Parallel Mode 2 Selections are On and Off If the printer fails to print on command from the host verify the following a Internal print test page prints correctly b The user application printer driver is set up correctly c The host computer has been restarted d The bidirectional parallel cable is connected correctly and is functional If the printer still fails to print correctly replace the controller card assembly Note Always check printhead alignment after replacing the controller card assembly See Printhead assembly adjustment on page 4 2 Diagnostic information 2 49 IBM Infoprint 1422 Print quality service checks Blank page FRU Action Print cartridge Remove the print cartridge and gently shake not a FRU the assembly to evenly distribute the toner Ensure clean electrical contacts on the right side of the cartridge Printhead Blank pages can be caused by a defective Printhead cable printhead assembly HVPS or controller card HVPS
17. MPF paper sensor removal a cren ve wba ee Rx Ro RR E EE RE 4 67 Lower MPF housing assembly 4 70 Backup feed roller assembly removal 4 72 IBM Infoprint 1422 MPF pick roller assembly removal si 4 73 HV PS Dar TOO sd acd qua as qaa Cede dd T dE 4 75 EVPS fan lempVal isses zuaaciua e ura hes 4 76 didi Rd qd 4 77 Inner link and outer link assembly 4 78 Goong Tali COCOA a md baee dcos dd 4 82 Locations and CONNGECHONS 6 44 606 cdc iis ee Rak kh da 5 1 ddr dean da dnd Edd d iub ean 5 1 GONNECIONS dde 5 2 Connie card assembly aces bcd P 5 2 Low voltage power supply LVPS 5 7 High voltage power supply seca see cans 5 8 Preventive malntenah a caw nana 6 1 Sid ed debe BER E Da hacc d 6 1 Lubricatlon speclficallahs aas suse ano RE 6 1 Scheduled malntemalitO uu du dnd toe quen obra iced Kad ead 6 2 Paris Catalog i Ue RR 7 1 How touse this parts Catalog sessi
18. Operator panel service 2 43 Transtermoll service CHECK uaa ses Ra Rd dra 2 44 Paper feed service CHECKS xa ea suae kk a ur RE arene 2 45 Parallel DOM SONICS CHECK uaa a dx bai Fata 2 49 Print quality service Checks ss ceux OE RR 2 50 Solving print quality problems RE xe 2 56 Diadnoasti d qud ud ibd 3 1 Additional service MENUS 2 2 iua tetas saan 3 1 reer eC eee rere rire ee ete ee ee ee a 3 2 Entering Diagnesiic MOUS su o4 icd d dca a ed Rad dex m dea et oe 3 2 REGISTRATION ncs o Rat IR 3 4 PRIN TESS 2534 RISUS x ERAN 3 5 HARDWARE TESTS us cesis RE GET EX cama ETE 3 6 DUPLEX TESTS ne RIPE EX SE 3 9 INPUT TRAY TESTS ni tog d eR ere RR umi anms 3 12 BASE SENSOR TEST s sca sa so E EDD ER ERE RE 3 14 DEVICE TES Greis easi he REA b ERE EROR E Rada e 3 14 PRINTER SETUP iid e Ex ed Ria Deb Ee Sb DE Ee LER 3 15 EP SETUP PER ded bd RR 3 17 ERROR MOG anas mds denar td Ado Kc ede 3 18 Config rallon MenW iiazscurzcas 54 eater ca RR FRE Aa 3 21 CON
19. compleix els requisits de DHHS 21 CFR apartat J pels productes l ser de classe 1 i segons ha estat certificat en altres llocs s un producte l ser de classe que compleix els requisits d IEC 60825 1 Els productes l ser de classe no es consideren perillosos Aquesta impressora cont un l ser de classe 1110 3b d arseni r gal li nominalment de 5 mil liwats i funciona a la regi de longitud d ona de 770 795 nan metres sistema l ser i la impressora han sigut concebuts de manera que mai hi hagi exposici a la radiaci laser per sobre d un nivell de classe durant una operaci normal durant les tasques de manteniment d usuari ni durant els serveis que satisfacin les condicions prescrites Laser notices xiii IBM Infoprint 1422 Japanese Laser Notice 2 Shot 2 5 21 CFRYTFF 7FIF J 07241 1 OHUEWiULIVv v S8i 0 TwcvE 82508677 5 ALOV V WMECHSCEMMPMANTIET a EREL Oti CHET CO 7Zyr sZ i 7ZXHnb 30 OL P AARMELTOIEF CO 95 gt 4 7 0 BH SL UD ybhOAVUDAUMILWMERHITSL P EFT COL LWATACTULS ii HW OH ARM IFALTOVANVELLOL ik Chinese Laser Notice dT OL ae A DHHS 21 CFR Subchapter Xj 47 2 I 1 MEH Hb X SEGA ES 825 ES pn
20. 12G9436 IBM Infoprint 1422 Table of Contents L ser NOC Sse rerai deeds aci Ree AURI REOR ORA vii Safety information llc ctum rro ERR mmm bore xvii Preface cus C ERA ERE ERO xxii t RE NR ES EG RM dd i xxii General information REN I RR Rs 1 1 ModelS cis Rie RP cies RE DEGREE 1 1 Maintenance aida RUN REO RR RP UR C 1 1 Sbecidl OOS tea e SEG E EP TEES MORIS 1 2 Printer ids qu ada SCC RON CABE RR 1 3 Printer features and specifications 1 4 Operator Panel Re UN amie RR SCRI 1 4 Resolution and print quallly isa mrt Re Rn emn 1 5 Memory and user flash 1 6 Primer dais sees opem a 1 6 at cc eM P T 1 7 11a ct risen idea Kd dd ae 1 7 FORMS 1 7 Media ang paper hanging aces Fb dE Oe dus 1 8 TOTTTTTTT 1 8 Standard and optional paper sources 1 9 Inputmedia SDUICOS rem e INE FERES E eS 1 10 Output media za ico ttm EMO UR
21. 1422 fonts 1 7 service check 2 44 input sizes 1 10 lubrication 6 1 U media 1 8 upper MPF housing assembly memory 1 6 removal 4 66 models 1 1 user attendance messages 2 11 operator panel 1 4 options 1 9 output sources 1 11 print area 1 7 resolution 1 5 standard trays 1 9 supplies 1 7 start 2 1 sub error codes 2 24 supplies 1 7 symptoms POST symptoms 2 3 printer symptoms 2 4 T test pages duplex quick test 3 9 input source 3 5 input tray feed 3 12 print quality pages 3 23 Prt Quality Pgs 3 6 Quick Test 3 4 tests Device Tests 3 14 Duplex Tests 3 9 EP Setup 3 17 Hardware Tests 3 6 Input Tray Tests 3 12 Narrow Media 3 25 Print Tests 3 5 Printer Setup 3 15 Quick Test page 3 4 Registration 3 4 tools 1 2 Top Margin 3 10 top margin 3 4 Transfer 3 17 transfer roll assembly parts catalog 7 11 removal 4 43 wiring diagram end of book 6 Service Manual IBM Infoprint 1422 Part number index P N Description Page 1100330 Power cord 7 17 1339520 Power 7 17 1339528 Power 7 17 1339529 Power cord ane ELEME 7 17 1339530 Power 7 17 1339531 Power Cord nip ale Deine Ra cs RAE 7 17 1339532 Power Cord vut rb ee wd he ee 7 17 1339533 Pow
22. 243 X2 x3 never deactivated x12media size x2 media source and X3 media source where paper jam was detected Check the pass thru sensor and flag for correct operation Check to see if paper has cleared the pass thru area of the option where the paper jam occurred 84 xx 18 There is media over the Tray 2 pass thru 242 Diagnostic information 2 27 IBM Infoprint 1422 Sub error codes continued First 6 bytes sub error code data xx can be any value Possible Explanation error message 84 xx 20 x1 The imaged page is not the expected 200 2 x12media size x2 media source Check the pass thru sensor to make sure it is operating properly If no problem is found it may still be necessary to try a new pass thru sensor 84 xx 22 xl This code indicates that the media 200 2 00 activated the input sensor before the printer EP was ready x1 leading edge of media state x2 trailing edge of media state 84 xx 23 xl The transfer servo never started 200 X2 x3 x12media size x2 leading edge of media state x3 trailing edge state Possible causes Slow or missing main motor positional feedback Paper too fast to input sensor Gap too small on interpage servo 84 xx 26 This code indicates that media has 200 activated the input sensor however the printhead fell out of lock condition or expected a stable lock too soon The media may have also reached the input sensor early
23. 56P2342 1 Language overlay group 8 56P2353 1 Operator panel assembly 8 56P2356 1 Operator panel assembly Japan 9 56P2372 1 Clear bezel with logo 10 56P2354 1 Operator panel cable cover 11 56P2300 1 Left cover assembly Parts catalog 7 3 IBM Infoprint 1422 Assembly 2 Paper feed 7 4 Service Manual Assembly 2 Paper feed IBM Infoprint 1422 Asm Part index numbers Units Description 2 1 56P2304 1 Stack control flags output tray full flags 2 56P0651 1 Duplex assembly 101 102 3 56P2365 1 Paper guide bracket 4 56P2352 1 Paper feed roll 5 56P0655 2 Paper sensor bracket one per package 6 56P0645 1 Photo sensor one per package 7 56P2309 1 Reference feed CBM 8 56P0657 1 Paper feed assembly 9 56P0634 1 Paper feed gear 10 56P2308 2 Backup feed roller assembly top front and rear 11 56P2326 1 Drive assembly Order a lubricant to use with these gears P N 53P8774 FRU Nyogel 744 See page 4 6 12 56P2334 1 Paper feed drive bushing 13 56P2325 1 Main drive motor assembly 14 56P0638 1 Cartridge coupling 15 56P2363 1 Ratchet drive Order a lubricant to use with these gears P N 53P8774 FRU Nyogel 744 See page 4 6 16 56P2327 1 Exit gear drive assembly Order a lubricant to use with these gears P N 53P8774 FRU Nyogel 744 See page 4 6 17 56P2360 1 Exit drive motor 18 56P0639 1 Guide bracket Parts catalog 7 5 IBM Infoprint 1422 Assembly 3 Frame 7 6 Se
24. Also verify 43 3 V dc on pins 6 and 7 If any of the voltages fail replace the controller card See Controller card assembly removal on page 4 50 If all of the voltages are correct verify the continuity of the operator panel cable If the cable fails continuity replace it See Operator panel cable removal on page 4 20 Otherwise replace the operator panel See Operator panel assembly removal on page 4 22 If the operator panel display is erratic during POST replace the following FRUs one at a time in the order shown Controller card assembly Note Always check printhead alignment after replacing the controller card assembly See Printhead assembly adjustment on page 4 2 for hardware alignment of the printhead Operator panel Operator panel cable Diagnostic information 2 43 IBM Infoprint 1422 Transfer roll service check FRU Action Transfer assembly roll Check the springs in the left and right transfer roll bearings The bearing assemblies should support the transfer roll applying even pressure to the PC drum The roll should rotate evenly and smoothly Replace the transfer roll assembly if the springs or bearings indicate damage or lack of proper function Inspect the transfer roll for signs of wear damage or contamination Replace the assembly as necessary Note Do not vacuum the roll Note Always check the bottom margin following a transfer roll replac
25. Repeat to remove the other flag Repair information 4 19 IBM Infoprint 1422 Operator panel cable removal 1 Remove the left side cover See Left side cover removal on page 4 14 2 Remove the inner shield A 3 Loosen the five screws B slide the controller card cage cover toward the rear and remove 4 Disconnect the cable from the controller card C 5 Withdraw the cable through the cage and frame 6 Remove the screw in the front cover holding the cable cover 7 Remove the cable cover 4 20 Service Manual IBM Infoprint 1422 8 Disconnect the cable from the operator panel card Repair information 4 21 IBM Infoprint 1422 Operator panel assembly removal Warning Never replace both the operator panel and controller card at the same time Otherwise some critical settings will be permanently lost 1 Remove the operator panel cable See Operator panel cable removal on page 4 20 2 Liftthe front cover unclip the clear bezelf from the bottom of the cover and lift from the bezel from the operator panel 3 Set aside the language overlay 4 22 Service Manual IBM Infoprint 1422 4 Press each of the four tabs A while gently prying up the same corner of the operator panel assembly B until the panel is free 5 Remove the operator panel assembly lu Repair information 4 23 IBM Infoprint 1422 Duplex tray assembly removal 1 Disconnect
26. The LCD test continually executes the LCD display test 2 Press Return or Stop to cancel the test Button Test 1 Select Button Test from Diagnostics Mode With no buttons pressed several occurrences of Open appear on the display OP OP OP OP 2 To test the proper operation of each button press each button on the operator panel one at a time and a CL Closed displays in place of an OP 3 Press Return or Stop to cancel the test 3 6 Service Manual IBM Infoprint 1422 DRAM Test The purpose of this test is to check the validity of DRAM both standard and optional The test writes patterns of data to SDRAM to verify that each bit in memory can be set and read correctly To run the SDRAM Memory Test 1 Select DRAM Test from the menu The power indicator blinks indicating the test is in progress DRAM Test XXXMD P HHHH F HHHH XXMB represents the amount of installed DRAM memory in A represents the number of times the memory test has passed and finished successfully Initially 000000 displays with the maximum pass count being 999 999 F Z represents the number of times the memory test has failed and finished with errors Initially 00000 displays with the maximum fail count being 99 999 2 Once the maximum pass count or fail count is reached the test stops the power indicator is turned on solid and the final results display If the test fails the message DR
27. The printer attempts to print the Quick Test Page from the default paper source If the default paper source only supports envelopes then the page is printed from Tray 1 4 Check the Quick Test Page for the correct offset between the placement of the first scan line on the front and back side of a duplexed sheet If adjustment is necessary see Margin on page 3 10 5 Press Return or Stop to exit the test Top Margin Print the duplex Quick Test to verify the margin on the backside of the duplex page aligns with the front side See Quick Test on page 3 9 Since this test aligns against the front page make sure the front page is aligned the front side of a duplex page is facedown in the output bin See REGISTRATION on page 3 4 The Duplex Top Margin offset range is 16 to 16 and the default is zero Adjustment of this setting lets you shift up or down the position of the Top Margin Changing this parameter by one unit moves the margin 0 25mm A positive offset moves the text down the page and widens the top margin while a negative offset moves the text up the page and narrows the top margin 3 10 Service Manual IBM Infoprint 1422 Sensor Test This test is used to determine whether or not the duplex sensors and switches are working correctly 1 Select Sensor Test from the Duplex Tests menu 2 Manually actuate each of the duplex sensors Sensor Test Testing When the sensor switch is clo
28. a single blank sheet or Continuous to feed blank sheets until you press Return or Stop The selected input source appears on the display lt input source Feeding Sensor Test This test is used to determine if the input tray sensors are working correctly 1 Select the Sensor Test from the Input Tray Test menu 2 Select the input source Only installed sources display but may include Tray 1 Tray 2 Tray 3 MP Feeder lt input source Testing 3 12 Service Manual IBM Infoprint 1422 3 A list of sensors appears depending upon the input source selected For example if tray 2 were selected Tray 2 TP 0P P 0P P refers to tray present sensor refers to pass thru sensor P indicates the sensor is open L indicates the sensor is closed Not all sources have the same set of sensors The table below indicates which sources should display which sensors el Source Tray present TP Pass thru sensor P Tray 1 Yes No Tray 2 Yes Yes Tray 3 No Yes Multipurpose feeder Yes No 1 Only available when tray 2 is installed Only available when tray 3 is installed s Only available if tray is 250 sheet drawer 4 Press Return or Stop to exit the test Diagnostic aids 3 13 IBM Infoprint 1422 BASE SENSOR TEST Base sensor test is used to determine if the sensors inside the printer are working correctly To
29. assembly See Controller card service Controller card check on page 2 38 and verify 24 V dc on assembly pin 5 at J1 and 5 V dc on pin 7 at J3 Verify Cartridge contacts ground on pin 4 at J1 and on pin 6 at J3 If assembly these are not correct replace the controller card See Controller card assembly removal on page 4 50 If the voltages are correct check the printhead cable for continuity If the cable has continuity replace the printhead See Printhead removal on page 4 46 If the cable does not have continuity replace the cable With the cartridge removed and the printer off check continuity between HVPS DC designation on outer side of card and the PC pin inside the printer The PC pin is directly above the transfer roll gear Replace the cartridge contacts as necessary See High voltage power supply HVPS on page 5 8 Verify input voltages of 24 V dc pin 4 and 5 V dc pin 7 If incorrect verify the continuity of the cable Replace if necessary Note Pins 1 8 on the HVPS correspond to pins 4 11 respectively of J19 on the controller card If correct replace the HVPS only after verifying all the above items 2 50 Service Manual IBM Infoprint 1422 Black page Note Incorrect laser exposure or incorrect charging of the photoconductor by the charge roll causes an all black page FRU Action HVPS contacts Check the contacts for contamination and
30. by printing the error log See Print Log on page 3 19 2 24 Service Manual Values IBM Infoprint 1422 In the table below the values for common variables are listed below media source 10 Multipurpose tray 11 Tray 1 12 Tray 2 13 Tray 3 80 Duplex unit media size 1 Letter 2 Legal 3 B5 4 4 5 Executive 6 A5 7 Custom size 9 734 in envelope A 9 Envelope 10 Envelope 8 661 in Envelope D C5 Envelope E B5 Envelope F Legal envelope Diagnostic information 2 25 IBM Infoprint 1422 Sub error codes First 6 bytes sub error code data xx can be any value Explanation Possible error message 84 xx 00 x1 X2 x3 This code indicates that the input sensor is still actuated from the first sheet and the second sheet is ready to arrive at the sensor x12media size x2 media source Check the printer input sensor and flag for correct operation The flag should operate freely Check for debris in the area of the input sensor Check the area of the transfer roll and input to the fuser for anything that might cause the paper to remain over the input sensor 200 84 01 The video signal never started within 2 inches after actuating the input sensor Check input sensor and flag x12media size 200 84 xx 02 x1 2 Paper is over the input sensor too long x12media size x2 source Possible causes are Multi sheet feeding Paper siz
31. errors is suppressed until the menus are entered or the printer is reset The following actions may be taken Press Go to clear the message The printer discards any data received on the USB port Press Menu until Busy Waiting appears and select Reset Printer 58 Too Many Trays Attached This error code displays when too many input trays are attached to the printer Remove the extra trays 2 20 Service Manual IBM Infoprint 1422 User attendance messages continued Message Explanation 58 Too Many Flash Options This error displays when too many flash options are installed in the printer The following options may be taken Turn off the printer and remove the extra flash options Press Go to clear the message The extra flash options are ignored 59 Incompatible Tray x An incompatible tray is installed For Tray x 2 or 3 Remove the incompatible tray and press Go to clear the message Note If the user installed the incompatible device to satisfy a Check Device Connections reattach message the user should reinstall an associated compatible option or hot unplug the option 80 Scheduled Maintenance Replace the fuser assembly transfer roller charge roll and pick rolls at this recommended interval to maintain the print quality and reliability of the printer The parts are available as a maintenance kit For more information see Scheduled maintenance on pag
32. input source gt Tray 1 Tray 2 Tray 3 or MP feeder lt type gt Bond Card stock Colored Envelope Labels Ltrhead Plain Preprint or Transparency lt size gt letter legal B5 A4 Executive Universal A5 Folio or Statement For envelopes s ze 734 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope or other Envelope Check Tray x Connection Tray x Tray 2 or Tray 3 This messages displays for the following conditions The specified device may have been removed from the printer possibly to clear a paper jam or to uninstall the option The option may be attached to the printer but a communications problem may prevent the printer from detecting the option For example there may be a poor connection or a hardware failure The following actions may be taken If the option was temporarily removed or not connected properly reattach or reconnect it Press Go to execute a configuration change which notifies the printer the option has been hot unplugged removed with the power on Note This action is not available if the printer is in Diagnostics Mode or running diagnostics If the device is experiencing a hardware problem turn the printer off and on Close Door Close the upper front door 2 12 Service Manual IBM Infoprint 1422 User attendance messages continued Message Explanation Delete All Jobs Go Stop When the user has
33. main drive assembly 4 55 main drive motor assembly 4 53 MPF paper sensor 4 67 MPF pick roller assembly 4 73 operator panel assembly 4 22 operator panel cable 4 20 output tray full flags 4 18 paper detect bracket 4 44 paper guide roller 4 37 printhead 4 46 ratchet drive 4 60 reference feed assembly 4 62 right guide 4 39 transfer roll assembly 4 43 tray 1 D roll shaft assembly 4 45 tray 1 feed 4 44 tray damper and spring 4 35 upper MPF housing assembly 4 66 resolution 1 5 IBM Infoprint 1422 5 safety information i xvii safety inspection guide 6 1 scheduled maintenance 6 2 Sensor Test 3 11 3 12 sensors cartridge signature button 4 42 duplex input sensor 3 11 exit sensor 3 14 fuser exit removal 4 33 input sensor 3 14 MPF paper sensor removal 4 67 narrow media sensor 3 14 paper detect input and bracket removal 4 44 paper sensor MPF removal 4 67 parts catalog 7 18 pass thru sensor 3 13 toner optical sensor 3 14 tray present sensor 3 13 upper front door sensor 3 14 serial number 1 3 service checks controller card 2 38 cooling fan 2 36 cover interlock switch 2 37 dead machine 2 39 fuser cold fuser 2 41 hot fuser 2 41 high voltage power supply HVPS 2 40 low voltage power supply LVPS 2 39 main motor 2 42 operator panel 2 43 paper feed 2 45 parallel port 2 49 print quality 2 50 transfer roll 2 44 service error codes 2 6 specifications connectivity 1 1 data streams 1 6 5 IBM Infoprint
34. maintenance interval is determined by page count Select Maint Cnt Value from the CONFIG MENU Maint Cnt Value 1234567 Press Return to exit Reset Maint Cnt When 80 Scheduled Maintenance appears and the maintenance kit is installed see Scheduled maintenance on page 6 2 this number should be reset To reset the counter 1 Select Reset Maint Cnt from the CONFIG MENU Reset Maint Cnt Reset 2 Press Select to reset the counter to zero Press Return to cancel 3 22 Service Manual IBM Infoprint 1422 Prt Quality Pgs To print the Print Quality Pages 1 Select Prt Quality Pgs from CONFIG MENU 2 Press Select Four pages print Additional button presses are ignored until the pages have printed If duplex is selected the pages print front and back The first page is a mix of graphics and text The second two pages are graphics and the last page is blank The Print Quality Pages can also be printed from the Diagnostics Mode Panel Menus If no password is set Panel Menus lets you restrict access to the Ready Menu Group When a password is set by an administrator this menu item does not appear 1 Select Panel Menus from the Diagnostics Mode 2 Select Disable to make menus in the Ready Menu Group inaccessible To change the setting select Panel Menus and select Enable to make the menus available PPDS Emulation This menu lets you turn on PPDS emulation if desired
35. not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Lexmark Lexmark with diamond design MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Optra Forms and PictureGrade are trademarks of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PostScript is a registered trademark of Adobe Systems Incorporated Other trademarks are the property of their respective owners 2004 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph 1 1 of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Lexmark International Inc Lexington KY 40550 U S A P N
36. oldest error displays in position 12 if 12 errors have occurred If an error occurs after the log is full the oldest error is discarded Identical errors in consecutive positions in the log are entered All 2xx and 9xx error messages are stored in the error log To view the error log 1 Select Display Log from the Error Log menu The error log is displayed on three screens but only four entries are shown at a time To move to the next screen press Menu For example 1 200 2 920 3 928 4 922 5 250 6 990 7 230 8 230 9 953 10 000 11 000 12 000 In this example the last error was a 200 error In positions 10 11 and 12 no codes were recorded 2 Press Return to exit the error log 3 18 Service Manual IBM Infoprint 1422 Print Log Additional diagnostic information is available when you print the error log Some of the additional information includes Detailed printer information including model and serial number Time and date stamps Page counts for each error Model and Error Log Information Page Serial number TER Printer information 4 Page count Panel display when error occurred Sub error codes Next error code The printed error log can be faxed to IBM or your next level of support for verification or diagnosis This report can also be printed from the Configuration Menu Because you can clear error logs the contents of this lo
37. page 1 Enter the Diagnostic Menu See Entering Diagnostic Mode on page 3 2 2 Select Print Tests from the Diagnostic Menu 3 Select Tray 1 4 Select Single The Quick Test prints Repair information 4 5 IBM Infoprint 1422 Lubrication Several FRUs must be lubricated when installed The following diagrams indicate the units requiring lubricand and show where to place it Place a drop size or less at each location and then rotate the gears or mechanism to evenly distribute the lubricant Use Nyogel 744 P N 53P8774 or IBM 23 P N 53P8334 Note Be careful to not spread the grease to other parts of the printer P N 56P23637 Ratchet drive Lubricate the teeth of all the gears in the drive assembly except the indicated gear Drive assembly 4 6 Service Manual W Lubricate all gears except this one IBM Infoprint 1422 P N 56P2359 MPF pick roll assembly 7 DS 4 uj m Y P N 56P2327 m S Exit gear drive assembly P N 56P2302 Rear cover assembly Reassembly Ensure all cables are reconnected when reassembling the printer The printer may not detect a disconnected sensor in some areas without extensive running Note Always print a page from each paper source to verify reassembly Repair information 4 7 IBM Infoprint 1422 Removal procedures Be sure to unplug the
38. power cord whenever you are working on the printer with one of the covers removed Remove the print cartridge and paper tray before you perform removal procedures Unless otherwise stated reinstallations are in reverse order of removal MPF door cover removal 1 Remove the tray 2 Open the front cover 3 Open the MPF door to where the latches are just clear of the printer about 15 4 Lift the left side of the cover to release it from the hinge y A 5 Move the cover to the left to separate the right pivot 4 8 Service Manual IBM Infoprint 1422 Front cover removal 1 Open the front cover 2 Remove the two screws holding the front cover to the hinge arm A Repair information 4 9 IBM Infoprint 1422 4 Remove the screw B from the operator panel cable cover and remove the cable cover 5 Disconnect the operator panel cable C from the operator panel f 6 Remove the front cover with the operator panel attached If replacing the front cover remove the operator panel See Operator panel assembly removal on page 4 22 4 10 Service Manual IBM Infoprint 1422 Top cover assembly removal 1 Remove the front cover See Front cover removal on page 4 9 2 Remove the two screws as shown A 3 Remove the E clips from both hinges that connect the left and right guides to the top cover B 4 Remove the stud hinges 5 Open the rear exit door 6 Remove the
39. replace all three assemblies one ata time The assembly with the black roller should be installed in the back farthest from the door 4 72 Service Manual IBM Infoprint 1422 MPF pick roller assembly removal 1 Remove the left side cover and inner shield See Left side cover removal on page 4 14 2 Remove the roller cover one screw See Lower MPF housing assembly removal on page 4 70 3 Pull the latch A away from the shaft and slide the gear off Repair information 4 73 IBM Infoprint 1422 4 Remove two screws B holding the roller assembly and one screw C facing the front of the printer y 5 Remove the roller assembly Note Push the MPF plate down to give clearance Warning When reinstalling replace the two screws B first and then the front screw C 4 74 Service Manual IBM Infoprint 1422 HVPS card removal 1 Remove the right side cover See Right side cover removal on page 4 12 2 Disconnect the HVPS cable at the top left corner of the board 3 Remove the four screws A iX amp 55 14544 mim DA 57 4 Disconnect the charge roll cable spade connector 5 Remove the HVPS card Repair information 4 75 IBM Infoprint 1422 LVPS fan removal 1 Remove the right side cover See Right side cover removal on page 4 12 2 Disconnect the fan A 3 Remove the two screws B v z Wk 4 Remove
40. resulting in the image appearing clockwise on the paper 4 64 Service Manual IBM Infoprint 1422 Cartridge coupling assembly removal 1 Remove the left cover See Left side cover removal on page 4 14 2 Remove the controller card cage See Controller card cage with card in place removal on page 4 48 3 Remove the two screws A 4 Remove the bracket Note The print cartridge coupling may need to be compressed during removal Repair information 4 65 IBM Infoprint 1422 Upper MPF housing assembly with paper flag removal 1 Open the front cover 2 Remove two screws A holding the assembly A 3 Carefully lift the assembly out Note A sensor flag is attached below the housing 4 66 Service Manual IBM Infoprint 1422 MPF paper sensor removal See the MPF paper sensor installation on page 4 69 for information about installing the FRU 1 Remove the MPF door cover See MPF door cover removal on page 4 8 2 At the lower right assembly hinge use a flat blade screwdriver to separate the metal plate from the plastic housing Repair information 4 67 IBM Infoprint 1422 3 Support the left side with the left hand while separating the left hinge Note There is a loaded compression spring A on the left side and under the metal plate Note the location before removing the spring 4 Rotate the metal plate until you can access the sensor B 5 Push the latches underne
41. skrivare r i USA certifierad att motsvara kraven i DHHS 21 CFR underparagraf J f r laserprodukter av Klass 1 andra l nder uppfyller skrivaren kraven f r laserprodukter av Klass enligt kraven i IEC 60825 1 Laserprodukter i Klass anses ej h lsov dliga Skrivaren har en inbyggd laser av Klass IIIb 3b som best r av laserenhet av gallium arsenid p 5 milliwatt som arbetar i v gl ngdsomr det 770 795 nanometer Lasersystemet och skrivaren r utformade s att det aldrig finns risk f r att n gon person uts tts f r laserstr lning ver Klass l niv vid normal anv ndning underh ll som utf rs av anv ndaren eller annan f reskriven service tg rd xii Service Manual IBM Infoprint 1422 Laser melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR underkapittel J for klasse 1 laserprodukter og er i andre land godkjent som et Klasse l laserprodukt i samsvar med kravene i IEC 60825 1 Klasse l laserprodukter er ikke betrakte som farlige Skriveren inneholder internt en klasse 3b laser som best r av en gallium arsenlaserenhet som avgir str ling i balgelengdeomradet 770 795 nanometer Lasersystemet og skriveren er utformet slik at personer aldri utsettes for laserstr ling ut over klasse I niv under vanlig bruk vedlikehold som utf res av brukeren eller foreskrevne serviceoperasjoner Av s sobre el L ser Segons ha estat certificat als Estats Units aquesta impressora
42. some critical settings will be permanently lost 1 Remove the left side cover See Left side cover removal on page 4 14 2 Remove the screw A and remove the inner shield 3 Loosen the five screws B in the controller card cage cover and slide the cover to the rear and remove it 4 50 Service Manual IBM Infoprint 1422 4 Disconnect all cables and extract the ones from the right side and bottom of the cage 5 Remove the four screws on the face of the card D and three screws on the back holding the USB and parallel port connectors E 6 Remove the card by rotating the front of the controller card from the cage and sliding the card to the right Repair information 4 51 IBM Infoprint 1422 MPF gear removal 1 Remove the left side cover See Left side cover removal on page 4 14 2 Remove the inner shield 3 Lift the solenoid arm A to release the gear 4 Rotate the main motor B counterclockwise until the gear clears the main motor drive bracket C 5 Pull the latch D away from the shaft and slide the gear off the shaft 4 52 Service Manual IBM Infoprint 1422 Main drive motor assembly removal 1 Remove the left side cover See Left side cover removal on page 4 14 2 Remove the screw A and remove the inner shield Repair information 4 53 IBM Infoprint 1422 3 Disconnect the cable B to the card for the drive motor 4 Remove the four screws C holding t
43. the computer and power cables at the back of the printer if not already removed 2 Remove the print cartridge 3 Tilt the printer on its back 4 Remove the five screws A holding the bottom panel 5 Swing the right side away from the printer and disconnect the paper input sensor cable 6 Remove the duplex assembly 4 24 Service Manual IBM Infoprint 1422 Bottom pan removal This removal is for a model 4523 001 or 4523 002 without a duplex unit 1 Disconnect the computer and power cables at the back of the printer if not already removed 2 Remove the print cartridge 3 Tilt the printer onto its back 4 Remove the five screws A holding the bottom pan 5 Remove the bottom pan Repair information 4 25 IBM Infoprint 1422 Fuser assembly removal 1 Unplug the printer 2 Remove the left side cover See Left side cover removal on page 4 14 3 Remove the right side See Right side cover removal on page 4 12 4 Remove the rear cover See Rear cover removal on page 4 15 5 Disconnect the thermistor and exit sensor cables A at the printer frame to the right of the fuser 6 Disconnect the fuser from the LVPS B on the left side and free the cables from the printer frame 4 26 Service Manual IBM Infoprint 1422 7 Using a long shank Phillips screwdriver remove the four screws C which fasten the fuser metal frame to the printer frame 8 Carefully slide the f
44. to disconnect the top cover from the left and right guides to access the printhead 5 Use a sharp pencil or other tool to mark the position of the printhead on the frame for re alignment at installation 6 Remove the three screws holding the printhead C 7 Remove the printhead 8 Disconnect the printhead cables D Note When reinstalling the printhead check the alignment of the printhead to the frame and perform the Printhead assembly adjustment on page 4 2 before reinstalling the top cover Repair information 4 47 IBM Infoprint 1422 Controller card cage with card in place removal 1 Remove the left side cover See Left side cover removal on page 4 14 2 Remove the four screws that fasten the top cover to the frame See Top cover assembly removal on page 4 11 3 Remove the screw A and remove the inner shield 4 Loosen the five screws B in the controller card cage cover and slide the cover to the rear and remove it 4 48 Service Manual IBM Infoprint 1422 5 Disconnect all cables from the controller card assembly 6 Remove the three screws C in the controller card and one at the front face of the cage 7 Gently pull the bottom of the cage out and lift up and off the two posts at the top Repair information 4 49 IBM Infoprint 1422 Controller card assembly removal Warning Never replace both the operator panel and controller card at the same time Otherwise
45. while printing the current job it runs out of memory again another message is not posted Press Go to clear the message Some of the Print and Hold jobs on the disk will not be restored They remain on the disk but cannot be accessed Press Menu until Busy Waiting appears The function Reset Printer may be available 38 Memory Full This message displays when the printer is processing an incoming job and there is insufficient memory available to continue processing the job The following actions may be taken Press Go to clear the message Perform the defragment operation Simplify the print job Delete fonts macros and other data in RAM Install additional memory Press Menu to display Busy Waiting The following functions may be available Job Reset Printer 39 Complex Page This message displays when the page is too complex to print The following actions may be taken Press Go to clear the message and continue the job Some data loss may occur Simplify the print job and reprint if necessary Press Menu until Busy Waiting appears The following selections are possible Job Reset Printer 2 18 Service Manual IBM Infoprint 1422 User attendance messages continued Message Explanation 40 Unsupported Firmware A firmware card containing network code is Card installed on a non network printer or a non network card is ins
46. 0 seconds to determine if the print cartridge is supported Depending on the setting of the Machine Class ID the printer may be allowed to print pages during this 10 20 second interval If pages are allowed to print then they are not reprinted once a good print cartridge is inserted Replace the cartridge 34 Short Paper The printer determines the paper length is too short to print the formatted data This occurs when the printer does not know the actual paper size loaded in the tray Make sure the Paper Size setting is correct for the size paper that is being used The following actions may be taken Press Go to clear the message and continue printing Press Menu until Busy Waiting displays Select one of the following Job Reset Printer 35 Res Save Off Deficient Memory The printer lacks sufficient memory to enable Resource Save The following actions may be taken Press Go to clear the message The printer disables Resource Save Install additional memory Set link buffers to Auto return to Ready and enable Resource Save and reset the link buffers 2 16 Service Manual IBM Infoprint 1422 User attendance messages continued Message Explanation 37 Insufficient This message displays when the printer memory Collation Area is insufficient to perform the Flash Memory Defragment operation Note This message is posted prior to the actual start of the defragment o
47. 1 Interlock cover switch 4 56P0645 6 Photo sensor included with P N 56P2311 lower MPF housing 5 Available only with P N 56P231 1 6 and 8 56P2313 2 Paper feed solenoid 7 56P0653 1 Toner level sensor 9 56P2324 1 Drawer cable assembly 10 56P2316 1 Motor cable assembly 11 56P2336 1 Output full and fuser exit cable assembly 12 56P2350 1 Cartridge signature button switch attached cable shown 13 56P0682 1 Output full sensor cable 14 56P0665 1 3 connector 15 56P0666 1 2 pin connector 16 56P0645 1 Photo sensor 17 56P0649 1 Fuser exit cable assembly Parts catalog 7 15 IBM Infoprint 1422 Assembly 8 cont Electronics and cables Il 7 16 Service Manual IBM Infoprint 1422 Assembly 8 cont Electronics and cables II Asm index Part numbers Units Description 8 18 18 18 18 18 18 18 18 18 18 70G0478 1339528 1339529 1339530 1339531 1339532 1339533 1339534 43H5545 1339548 11D0330 1339520 1 Power cord US Bolivia Canada Caribbean countries Columbia Costa Rica Dominican Republic Ecuador EI Salvador Guatemala Honduras Japan Mexico Nicaragua Panama Peru Puerto Rico Saudi Arabia Taiwan The Virgin Islands Venezuela AP LV Power cord Bahrein Cyprus Iraq Ireland Kuwait Oman Qatar UAE UK Yemen HV Power cord Austria Belgium Bosnia Bulgaria Catalan Croatia Czech Egypt Albania Euro English and other E
48. 2 for more information The controller card passes 5 V dc and 24 V dc from the LVPS to its clients Therefore when either voltage is missing as an output on the controller card be sure to verify the inputs from the LVPS J17 sockets 1 and 2 at 24 V and socket 5 at 5 V dc Cooling fan service check FRU Action Cooling fan fuser Make sure the plugs of the cooling fan cables Cooling fan LVPS are properly seated Both fans are connected to the same 24 V dc on pin 1 at J19 on the controller Pin 2 is ground for both fans Therefore if one fan functions and the other does not either the fan or the cable is faulty Turn the printer off and disconnect the cooling fan cable at the suspect cooling fan Turn the printer on Within approximately 15 seconds the controller card assembly should apply 24V dc to the fan See Controller card assembly on page 5 2 for more information If voltage is present reconnect the fan to verify the fan is faulty If it is replace the fan If voltage is not present disconnect the cable from the controller card J19 and check for continuity on each cable Ifthe cable is good see Controller card service check on page 2 38 for more information Ifthe cable is damaged replace the cable 2 36 Service Manual IBM Infoprint 1422 Cover interlock switch service check Note Make sure a print cartridge is installed and the cover closes all the way full
49. 6P0640 1 Charge roll 2 56P0668 1 Parts packet screws and E rings 3 56P0669 1 Pivot hinge quantity 2 4 56P2328 1 Right guide assembly 5 56P2329 1 Transfer roll assembly 6 56P2340 1 Left guide assembly 7 56P2349 1 Fuser lift inner link 8 56P2348 1 Fuser lift outer link assembly Parts catalog 7 11 IBM Infoprint 1422 Assembly 7 Electronics and cables 1 7 12 Service Manual IBM Infoprint 1422 Assembly 7 Electronics and cables 1 dud Units Description 7 1 56P2357 1 LVPS fan and housing assembly 2 56P2335 1 Main harness cable assembly including wiring to the following locations LVPS fan fuser fan HVPS Main fan LVPS power LVPS control Paper input sensor duplex 3 56P2320 1 Power supply 110 V 3 56P2321 1 Power supply 220 V 3 56P2339 1 Power supply 100 V 4 56P2322 1 High voltage power supply 5 56P2340 1 Left guide assembly only the end of the cable shown 6 56P2314 1 Controller card assembly non network 101 111 6 56P2315 1 Controller card assembly network 102 7 56P2318 1 Printhead cable assembly 8 56P2323 1 Fuser cooling fan Parts catalog 7 13 IBM Infoprint 1422 Assembly 8 Electronics and cables 2 7 14 Service Manual IBM Infoprint 1422 Assembly 8 Electronics and cables 2 Asm Part index numbers Units Description 8 1 56P0624 1 Cover switch cable assembly 2 56P2317 1 Operator panel cable assembly 3 56P0625
50. AM Error displays for approximately three seconds and the failure count increases by 1 Turn the power off if you want to stop the test before it completes Diagnostic aids 3 7 IBM Infoprint 1422 Parallel Wrap This test is used with a wrap plug to check operation of the parallel port hardware Each parallel signal is tested To run the Parallel Wrap Test 1 Disconnect the parallel interface cable and install the wrap plug P N 1319128 2 Select HARDWARE TESTS from Diagnostics Mode 3 Select Parallel Wrap 4 Select Parallel Wrap Parallel 1 Wrap Parallel 2 Wrap or Parallel 3 Wrap The power indicator blinks indicating the test is in progress The test runs continuously until canceled Parallel Wrap P HHHH Fo HEHE represents the number of times the memory test has passed and finished successfully Initially 000000 displays with the maximum pass count being 999 999 F ZII represents the number of times the memory test has failed and finished with errors Initially 00000 displays with the maximum fail count being 99 999 5 Each time the test finishes the screen updates If the test passes the pass count increases by 1 however if the test fails a message displays for approximately three seconds One of the following failure messages may display Sync Busy Error Byte Interrupt Request Error Strobe Interrupt Request Error Init Fail Error Init Busy Error Host Busy Error RAM Data FF Erro
51. Display Log Print Log Clear Log Select Exit Diagnostics to exit the Diagnostics Mode and return to normal mode Diagnostic aids 3 3 IBM Infoprint 1422 REGISTRATION To set print registration 1 Select REGISTRATION from the Diagnostics menu The Top margin sign value pair blinks This indicates it is the margin value being changed 5 5 L sxx R SXx 2 To select the margin value to be changed press Select until the margin value pair you want to change is blinking The print registration range is Variable Description Value S sign blank for positive values for negative values B Bottom margin 20 to 20 Each increment causes approximately 0 55 mm shift in the bottom margin T Top margin 16 to 16 L Left margin 25 to 25 R Right margin 10 to 10 3 To change the margin value press Menu When the value you want displays press Select to save the value To verify the margin values are correct you must print the Quick Test page Press Go to print the test page While printing Quick Test Printing displays Once the Quick Test page completes printing the registration screen displays again 4 To exit press Return 5 Test the setting by printing the Quick Test page for all the source see PRINT TESTS on page 3 5 Select all the available sources To test the Duplex sources see DUPLEX TESTS on page 3 9 Print the Quic
52. FIG MENU cei dol head 3 21 Maint Ont 3 22 Reset ROTE 3 22 RUE n 3 23 Panel MENUS conscience 3 23 PPDS EMUN So bea 3 23 Download EMUS s asses RETRO ROGERUS Ros 3 24 Dema 3 24 od CR Ra 3 24 NARROW MEDJA said dedu diea d 3 25 Energy COIBBIVB dia dua 3 25 ERRON UOC tat ie 3 25 Papel da acr eoe 3 26 E 4 xd eid dd ob doi E uu a od AUR E B RA 3 26 Red ced QUI qm REIR toupee erm er Ed RES 3 26 Exit Contig tedio x Rp Ed RR Sora 3 26 Fupbr alli oc nice sd 3 27 Repair information IR RODA RR RUIN A CR 4 1 Handling ESD sensitive parts 2s sius Rr Rr ax hana 4 1 POU SETON Lans diea ena DR d 4 2 Printhead assembly 4 2 iV Service Manual IBM Infoprint 1422 Adjusting paper feed alignment skew
53. IBM Infoprint 1422 e Table of contents e Start diagnostics e Safety and notices e Trademarks Index IBM Infoprint 1422 Edition October 2004 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments may be addressed to Lexmark International Inc Department D22A 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A or e mail at ServicelnfoAndTraining Lexmark com Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In other countries contact your point of purchase References in this publication to products programs or services do
54. Input media sources IBM Infoprint 1422 Supported input sizes Integrated 250 sheet tray Multipurpose feeder Optional 250 sheet drawer Optional 500 sheet drawer Duplex models 101 102 only Letter lt lt lt 11 17 Legal A4 5 Folio Statement JIS B4 JIS B5 Executive Universal 7 3 4 envelope 9 envelope 10 envelope DL envelope C5 envelope B5 envelope Other envelope 4 Size supported without size sensing General information 1 9 IBM Infoprint 1422 Output media Supported output sizes 150 sheet standard bin 20 sheet rear exit Letter v 4 v v Legal 11x17 Folio Statement A5 JIS B4 JIS B5 Executive Universal 7 3 4 envelope 9 envelope 10 envelope DL envelope C5 envelope B5 envelope 415 5 5 5 5 5 5 Other envelope 4 SISISIS LN IN IS Size supported but results may be unacceptable 1 10 Service Manual IBM Infoprint 1422 Acronyms ASIC DC DEV DIMM DRAM ECC EPROM FRU GND HVPS IET KB LCD LSU LVPS MPF NAND NVRAM PIN PJL POR POST PPDS RAM RIP SDRAM SRAM 1 TAR USB Vac Application Specific Integrated Circuit Charge Roll Cyclic Redund
55. POR the printer to temporarily recover from the error condition Service error codes 9xx Error Description Action 900 RIP software Server firmware problem Contact the next level of support 902 General engine An unrecoverable system software error software failure Reset the printer POR If the problem continues replace the controller card 910 DC exit motor stall The load on the exit motor is too high or there is a cabling problem First check for 911 DC exit motor jams and then move the exit rollers located between the rear door and fuser 912 DC exit motor below while observing the DC motor If the speed torque is too high isolate the problem to the redrive and repair or replace as 913 DC exit motor over necessary If the torque seems normal speed check the cabling for continuity and replace the motor with cabling 914 DC pick motor no Verify motor is plugged into controller encoder feedback card correctly Also check load condition see service error 910 above 917 Transfer roll The most likely cause is a faulty HVPS It may also indicate a problem in the transfer roll area Go to Transfer roll service check on page 2 44 920 Fuser error Indicates that the fuser is below temperature when printing Go to Fuser service check on page 2 40 922 Fuser error Fuser failed to reach standby temperature Verify line voltage to the fuser Go to Fuser service check on pa
56. Photo sensors Make sure the sensors are working properly A paper path stuck or incorrectly installed sensor causes this error The operator panel indicates 200 Paper Jam 201 Paper Jam 202 Paper Jam or 23x Paper Jam For a 200 or 201 message look under the cartridge A 201 is posted if the paper stops between the input sensor under the cartridge and the exit sensor at the fuser A 202 indicates a jam in the rear door Errors 231 235 237 and 238 indicate jams in the duplex If the printer functions correctly in the simplex but posts these errors in duplex check the sensor cable for continuity and replace the cable or sensor s as necessary Paper picks during POST and or continuously FRU Action Paper feed assembly Check the pick mechanism for wear The Paper feed solenoid solenoid releases the shaft of the D roll allowing it to engage with a gear on the main drive There is a step in the plastic part of the shaft that rests against the solenoid arm This error occurs if the step is worn or damaged so the solenoid cannot stop the rotation Replace the paper feed assembly if necessary Make sure the spring on the solenoid is properly installed If the spring is improperly installed or missing the pick roller will continuously pick paper Replace the solenoid as necessary 2 46 Service Manual IBM Infoprint 1422 Paper picks but stops half way through the printer FRU Action Inp
57. S 56P0696 1 16MB SDRAM DIMM NS 56P0697 1 32MB SDRAM DIMM NS 56P0698 1 64MB SDRAM DIMM NS 56P0699 1 128MB SDRAM DIMM NS 56P2361 1 256MB PC100 kit DIMM NS 56P1417 1 16MB flash card assembly NS 56P1418 1 32MB flash card assembly NS 56P1427 1 Optra Forms 32 MB flash card assembly NS 56P1428 1 Optra Forms 16 MB flash card assembly NS 56P1429 1 Simplified Chinese font card assembly NS 56P1430 1 Traditional Chinese font card assembly NS 56P1438 1 Japanese font card assembly NS 56P2231 1 Korean font card assembly NS 56P1431 1 MarkNet X2011e Ethernet 10 100 BaseTX NS 56P 1432 1 MarkNet X2012e Ethernet 10 100 BaseTX 10Base2 NS 56P1433 1 MarkNet X2031e Ethernet 10 100 BaseTX NS 56P1434 1 MarkNet X2030t Token Ring NS 56P1435 1 External serial adapter NS 56P3091 1 IPDS SCS SOP card assembly NS 53P7069 1 High speed bidirectional parallel cable 10 ft NS 53P7072 1 USB cable 2 m NS 53P7071 1 Serial cable 50 ft NS 53P5713 1 Field relocation kit NS 56P1232 1 Adapter US Canada 802 11B wireless Ethernet NS 56P1233 1 Adapter Non US Canada 802 11B wireless Ethernet NS 56P2242 1 802 119 Wireless Print Server external Ethernet to wireless USA Canada only NS 56P2243 1 802 114 Wireless Print Server external Ethernet to wireless All countries except USA and Canada Parts catalog 7 21 IBM Infoprint 1422 Assembly 10 Options Asm Part Units Description index numbers NS 56P2744 1 802 11g Wireless Print Server exter
58. Sheet coming from duplex unit never 237 X2 x3 made it to the input sensor x12source x2 x3 timeout value Diagnostic information 2 31 IBM Infoprint 1422 Sub error codes continued First 6 bytes sub error code data Possible xx can be an Explanation error y message value 8E xx 02 x1 This error can be caused by the input 243 2 sensor not being activated by page that was known to have been picked x1 size x2 media source Ensure the correct source has been selected and the media is feeding from that source Enter Diagnostics and to INPUT TRAY TESTS Select Sensor Test and the tray to test to verify the function of the pass thru sensor TP Tray present P pass thru See Sensor Test on page 3 11 xx 06 x1 The second pick failed from the MPF 250 when paper was detected to be in the Source x12media source xx 09 1 The second pick from the MPF or Tray 1 250 failed When other sheets were committed to the paper path x12media source 00 OD x7 00 00 Paper reached the input sensor after 200 engine timed out and was feeding the paper ahead to the output tray x1 media source 8E x1 11 2 Took too long to ramp up DC redrive 239 X3 x4 motor 8E 00 15 x7 Excessive PWM for the DC redrive motor 239 00 x2 8E xx 16 00 Page detected over tray pass thru at 200 00 00 warmup and tried to feed out but did not reach the input sensor in time 8F xx 00 x1 Du
59. age This features does not work in PPDS emulation Par S Strobe Adj This setting adjusts the factory setting for the amount of time strobe is sampled to determine that valid data is available on the parallel port Incrementing this value by one means the strobe is sampled 50 nanoseconds longer The range of values are between 4 and 6 in increments of one A value of zero indicates no change is made from the factory setting 3 16 Service Manual IBM Infoprint 1422 EP SETUP EP Defaults Restores all EP settings to factory default values Selections are Restore and Do Not Restore Fuser Temp Changing this setting can reduce paper curl or melting of some letterhead images Selections are Normal default Lower and Lowest Transfer Selections are Low Medium default and High Print Contrast Selections are Low Medium default and High Charge Roll Selections are Low Medium default and High Gap Adjust Adjusts the minimum gap between sheets during printing This setting reduces speed pages per minute but can be used to reduce curl of printed media and improve stacking in the output bin Range is 0 default to 255 Adjusting by one results in 9 mm of increased gap Diagnostic aids 3 17 IBM Infoprint 1422 ERROR LOG Display Log The error log provides a history of printer errors It contains the 12 most recent errors that have occurred on the printer The most recent error displays in position 1 and the
60. aken Install the option Press Menu until Busy Wai ting displays Select one of the following Job Reset Printer If the message cannot be cleared check connections and then POR the printer with the option attached If the message persists check the cables starting at the controller card Load input source Input source Tray 1 Tray 2 Tray 3 or MP custom type name gt Feeder Custom type name is a user defined media type The following actions may be taken Load media in the indicated source Press Menu until Busy Waiting displays Select one of the following Job Reset Printer If the message cannot be cleared go to Input tray s service check on page 2 64 Load input source Input source Tray 1 Tray 2 Tray 3 or MP lt 512 gt Feeder Size Letter Legal B5 A4 A5 Exec Univ Folio or Stmt The following actions may be taken Load media in the indicated source Press Menu until Busy Waiting displays Select one of the following Cancel Job Reset Printer If the message cannot be cleared go to Input tray s service check on page 2 64 2 14 Service Manual IBM Infoprint 1422 User attendance messages continued Message Explanation Load lt input source gt Input source Tray 1 Tray 2 Tray 3 or MP lt type gt lt si ze gt Feeder Type Bond Cardstock Colored Envelope Labels Ltrhead Plain Preprint Trnsprncy Size le
61. ancy Check Direct Current Developer Roll Dual In line Memory Module Dynamic Random Access Memory Error Checking and Correction Erasable Programable Read Only Memory Field Replaceable Unit Ground High Voltage Power Supply Image Enhancement Technology Kilobyte Liquid Crystal Display Laser Scanning Unit Low Voltage Power Supply Multipurpose Feeder Not And Gate Nonvolatile Random Access Memory Personal Identification Number Printer Job Language Power On Reset Power On Self Test Personal Printer Data Stream Random Access Memory Raster Image Processor Synchronous Dynamic Random Access Memory Static Random Access Memory Transfer Roll Toner Adder Roll Universal Serial Bus Volts Alternating Current General information 1 11 IBM Infoprint 1422 1 12 Service Manual IBM Infoprint 1422 2 Diagnostic information Start CAUTION Unplug power from the printer before connecting or disconnecting any cable assembly or electronic card This is a precaution for personal safety and to prevent damage to the printer This chapter contains the codes and diagnostic tools to aid in providing corrective action for a malfunctioning printer To determine the corrective action to repair a printer look for the following information Does the POR stop Check the Power On Reset POR sequence on page 2 2 POST symptom table on page 2 3 Do you have a symptom rather than an error message Check the S
62. asse IIIb 3b all arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d onda compresa tra 770 e 795 nanometri Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante durante il normale funzionamento le operazioni di servizio o quelle di assistenza tecnica non ricevano radiazioni laser superiori al livello della classe 1 Laser notices ix IBM Infoprint 1422 Avisos sobre el laser Se certifica que en los EE UU esta impresora cumple los requisitos para los productos laser de Clase 1 establecidos en el subcapitulo J de la norma CFR 21 del DHHS Departamento de Sanidad y Servicios y en los demas paises reune todas las condiciones expuestas en la norma IEC 60825 1 para productos laser de Clase 1 Los productos laser de Clase no se consideran peligrosos La impresora contiene en su interior un l ser de Clase 3b de arseniuro de galio de funcionamiento nominal a 5 milivatios en una longitud de onda de 770 795 nan metros El sistema l ser y la impresora est n disefiados de forma que ninguna persona pueda verse afectada por ning n tipo de radiaci n l ser superior al nivel de la Clase durante su uso normal el mantenimiento realizado por el usuario o cualquier otra situaci n de servicio t cnico Declarac o sobre Laser A impressora est certificada nos E U A em conformidade com os requisitos da regulamenta o DHHS 21 CFR Subcapit
63. ast Finland France Germany Greece Hungary Iceland Iran Italy Jordan Lebanon Macedonia Netherlands Norway Paraguay Poland Portugal Romania Russia and CIS Slovak countries Slovenia Spain Sweden Syria Turkey Yugoslavia Serbia and Montenegro HV Power cord Israel HV Power cord Switzerland HV Power cord Lybia Pakistan South Africa HV Power cord Chile Uruguay HV Power cord Denmark HV Power cord PR China HV Power cord Brazil LV Power cord Argentina Power cord U S HV RPQ Parts catalog 7 17 IBM Infoprint 1422 Assembly 9 Sensors 7 18 Service Manual Assembly 9 Sensors IBM Infoprint 1422 Asm index Part numbers Units Description 9 1 56P0645 56P0653 56P2350 1 Photo sensor locations found A Paper path exit flag B Fuser exit sensor C Paper path below cartridge D Paper path duplex E Paper path MPF F Paper path below cartridge Toner level sensor Cartridge signature button switch Parts catalog 7 19 IBM Infoprint 1422 Assembly 10 Options 7 20 Service Manual Assembly 10 Options IBM Infoprint 1422 Asm Part index numbers Units Description 10 1 56P2346 1 Drawer assembly 250 T2 and base 2 56P2344 1 Tray assembly 250 T2 3 56P2347 1 Drawer assembly 500 T3 and base 4 56P2345 1 Tray assembly 500 NS 56P0695 1 8MB SDRAM DIMM N
64. ath the sensor and housing and disconnect the cable to the sensor 4 68 Service Manual IBM Infoprint 1422 MPF paper sensor installation To verify the spring is correctly reinstalled 1 Reinstall the metal plate Make sure the compression spring A is in the proper location and captured at its ends 2 Release the solenoid latch A 3 Rotate the main motor counterclockwise until the gear arm engages the solenoid latch The metal plate B raises and lowers as the latch engages and releases the drive to rotate Repair information 4 69 IBM Infoprint 1422 Lower MPF housing assembly removal 1 Remove the MPF door cover See MPF door cover removal on page 4 8 2 Remove the left side cover See Left side cover removal on page 4 14 3 Remove the inner shield A 4 Loosen the five screws B to slide the controller card cage cover to the rear to remove 4 70 Service Manual IBM Infoprint 1422 5 Disconnect the MPF cable on the right side of the controller card C and the toner level sensor D 6 Remove the three screws E on the front of the lower body MPF assembly and gently remove the assembly Repair information 4 71 IBM Infoprint 1422 Backup feed roller assembly removal 1 Using a flat bladed screw driver and springhook release the spring A from the metal anchor Note A third assembly is below the upper MPF housing When one assembly needs replacing
65. ckup roller for signs of contamination and replace fuser assembly as necessary Transfer roller A transfer roller contaminated with toner can cause toner to transfer to the back of printed pages Inspect the transfer roller for contamination and replace as necessary Note Always check the bottom margin following a transfer roll replacement See REGISTRATION on page 3 4 Diagnostic information 2 55 IBM Infoprint 1422 Solving print quality problems To print the Print Quality Pages 1 Enter Diagnostic Mode a Turn the printer off b Press and hold the Go and Return buttons c Turn the printer on d Release the buttons when Performing Self Test displays on the operator panel 2 Select PRINT TESTS from Diagnostics mode 3 Select Prt Quality Pgs Four pages print Additional button presses are ignored until the pages have printed If duplex is selected the pages print front and back The first page is a mix of graphics and text The second two pages are graphics and the last page is blank The Print Quality Pages can also be printed from the Configuration Menu See Prt Quality Pgs on page 3 23 Problem Action Light or blurred The print cartridge may be getting low on characters toner To use the remaining toner remove the cartridge and shake the cartridge back and forth Reinstall the cartridge and press Go Change the Toner Darkness setting to a value greater t
66. correct installation Replace as necessary Controller card Ensure the HVPS to controller card and charge assembly roll cables are correctly installed HVPS cable Check continuity of the charge roll cable HVPS from C printed on outside HVPS to the Left guide assembly bushing at the right side of the charge roll If continuity fails replace the left guide assembly which includes this cable Check continuity from the charge roll left side bushing to the right side shaft If continuity fails remove the charge roll and clean the left side shaft and bushing See High voltage power supply HVPS on page 5 8 and check that the voltage measurements are 24 V dc on socket 4 and 5 V dc on socket 7 on the HVPS The pins sockets are numbered from left to right when facing the installed HVPS The front door can be opened to check voltages If incorrect verify the continuity of the cable Replace if necessary Note Pins 1 8 on the HVPS correspond to pins 4 11 respectively of J19 on the controller card If correct replace the HVPS only after verifying all the above items Diagnostic information 2 51 IBM Infoprint 1422 Heavy background Poor development or poorly charged toner particles cause excessive background This is more noticeable as the print cartridge nears end of life FRU Action Print cartridge Make sure the print cartridge is correctly not a FRU installed and the high
67. e 6 2 81 Engine Code CRC Failure This error displays when the microcode to be programmed in the engine flash code module has failed a CRC check Press Go to clear the message The microcode data is discarded and must be re transmitted from the host 88 Toner Low This message displays when toner low occurs and the toner low alarm is activated Press Go to clear this message Diagnostic information 2 21 IBM Infoprint 1422 Paper jam messages Repeating jams or jam messages can be caused by any of the following Faulty pick solenoids or worn cams of the solenoids Faulty flags or springs Worn backup rollers at the reference guide Improperly adjusted reference guide Debris in the paper path Paper not of the specified length Paper jam messages Message Explanation 200 Paper Jam The input sensor under print cartridge is Remove Cartridge covered too long or is covered during POR or when Go is pressed after clearing a different jam or problem The exit sensor could also be covered Remove the print cartridge and open the rear door to remove the media 201 Paper Paper is jammed between the printer input and Remove Cartridge exit sensor Remove the print cartridge to clear the paper path 202 Paper Ja The exit sensor is either covered during POR or Open Rear Door covered too long Open the rear door to access the jam area 231 Paper Ja A piece of media did not arri
68. e Sensor test to verify the proper function of the exit sensor See Entering Diagnostic Mode on page 3 2 and BASE SENSOR TEST on page 3 14 Diagnostic information 2 29 IBM Infoprint 1422 Sub error codes continued First 6 bytes sub error code data xx can be any value Possible Explanation error message 89 00 01 The exit sensor at the fuser is activated by 202 a piece of media indicating there is a piece of media in the machine during POST Check for media in the exit of the fuser assembly or redrive assembly Feed a sheet of paper and if the same error occurs after clearing the fuser or the same error occurs when no media is present check the exit sensor assembly Turn the printer off enter the diagnostic tests menu and select the base sensor test Select output sensor and check the sensor for correct operation 89 xx 03 The fuser exit sensor did not detect the 202 trailing edge of the media going through the fuser assembly This failure can be caused by a broken fuser exit sensor flag This may also be caused by erratic operation of exit sensor flag or exit sensor or a defective piece of media 89 xx 04 x1 The fuser exit sensor never actuated from 202 the sheet going through the fuser before the next page begins feeding x12media size 89 xx OD The fuser exit sensor bounced Check the 202 exit sensor for correct operation Check the sensor cable to J16 o
69. e five screws A in the controller card cage cover and slide the cover to the rear and remove it 3 Disconnect the exit motor cable at J6 upper right side of controller card 4 Remove the two screws B The controller card cage does not have to be removed 5 Slide the motor out 4 58 Service Manual IBM Infoprint 1422 Exit drive assembly removal 1 Remove the controller card cage See Controller card cage with card in place removal on page 4 48 2 If replacing the drive assembly remove the exit drive motor See Exit drive motor removal on page 4 58 3 Remove three screws A and the screw holding the ground strap B A B 4 Remove the assembly Be careful to avoid dropping the ratchet drive gears from the back of the exit drive assembly 5 If the exit drive is being replaced remove the motor assembly and install it on the new drive Note Reinstall the ratchet drive before you reinstall the assembly Note Be sure to reattach the ground strap B when you reinstall the assembly Repair information 4 59 IBM Infoprint 1422 Ratchet drive removal 1 Remove the exit drive assembly See Ratchet drive removal on page 4 60 2 Gently remove the ratchet drive A from the back of the exit drive assembly 3 Remove the bushing B from the exit drive assembly 4 60 Service Manual IBM Infoprint 1422 Installation 1 Place the printer on the right side 2 Install the bushi
70. e is not the same as expected The media feeding from the source is slipping or media is slipping before exiting the input sensor 200 84 03 1 The measured gap between sheets of media at the input sensor is too small to meet video requirements x1 time by which the gap was too small 200 2 26 Service Manual IBM Infoprint 1422 Sub error codes continued First 6 bytes sub sensor during warm up If no media is present check the pass thru sensor flag and cables Try running the Input Tray Tests for Tray 2 and see if Tray 2 is feeding paper correctly and all the sensors are working correctly Make sure the paper size setting is correct for the size paper in the tray error code data Explanation error xx can be any message value 84 xx 04 The input sensor was covered activated during POST Clear the media or debris from the printer Run the base sensor test input sensor from the diagnostic tests menu to test the input sensor and flag for correct operation 84 xx 05 xl There was media at the input sensor too 200 early There was not enough time between printhead start and the printhead mirror motor to lock Possible causes for this error are Paper might be pre staged in the paper source tray Paper is picking too fast due to faulty paper feed assembly A defective input sensor 84 xx OF xl The option tray pass thru sensor was
71. e paper on the right side extend below the grid lines of the left side adjust the printhead clockwise relative to the printer and recheck See the left side of the figure below Adjust the printhead counterclockwise if the left side grid lines extend below the right side See the right side of the figure below Adjust printhead Adjust printhead clockwise counterclockwise Repair information 4 3 IBM Infoprint 1422 5 After obtaining a properly adjusted image on the paper tighten all three screws 6 After adjusting the printhead if necessary adjust registration of the left right top and bottom margins See REGISTRATION on page 3 4 Note Printhead misalignment results in skewed horizontal lines but a consistent margin top to bottom of page Paper feed misalignment results in entire image rotated on the paper See Adjusting paper feed alignment skew on page 4 5 4 4 Service Manual IBM Infoprint 1422 Adjusting paper feed alignment skew When a reference feed assembly is removed it requires realignment Use a long shank 6 inches Phillips screwdriver to adjust the rear screw holding the assembly in place It is accessed through the hole in the main drive assembly It is between the controller card cage and the main motor board Adjust the screw counterclockwise which rotates paper counterclockwise in the printer path image clockwise and vice versa Verify alignment by printing the Quick Test
72. ement See REGISTRATION on page 3 4 2 44 Service Manual IBM Infoprint 1422 Paper feed service checks Paper picks and advances approximately four inches FRU Action Reference feed Turn printer off and remove the print cartridge assembly and left side cover Backup roller assembly With a left finger rotate the main motor Paper feed gear counterclockwise while using a right finger to Drive assembly resist gear movement in the reference feed assembly located in the paper path below the cartridge If the gear motion cannot be stopped look for obstructions in the paper path such as debris or damage If the gear motion can be stopped while continuing to rotate the drive motor one of the following units has to be replaced Check or replace the FRUs in the following order Backup roller assemblies Reference feed assembly Drive assembly When the reference feed assembly is replaced it has to be adjusted See Adjusting paper feed alignment skew on page 4 5 for more information Diagnostic information 2 45 IBM Infoprint 1422 Paper jam error indication during POST FRU Action Stack control flags If the exit sensor flag is not resting within the Photo sensor paper exit sensor during POST the printer indicates Remove Paper Standard Bin Make sure the flag is operating freely and correctly Replace the photo sensor and or the stack control flag as necessary
73. eplace the fuser assembly See Fuser assembly removal on page 4 26 If there is continuity follow these steps 1 Reconnect the fuser heater cable 2 Replug and turn the printer on Measure the voltage between the connectors on the back of the switch It should match the line voltage 3 If line voltage is not present replace the LVPS Make sure the fuser thermistor is correctly connected to the controller card J18 Fuser assembly If the fuser heater comes on and a fuser failure error code displays be sure the thermistor is firmly seated in connector J18 on the controller card assembly The thermistor cable goes through the frame by way of a connector Unplug the printer and disconnect the thermistor cable from the controller card J18 Measure the resistance of the thermistor The resistance measures approximately 240K to 400K ohms when cool approximately 40 or 104 F and 1 5K to 3K ohms hot immediately after running a printout Replace the fuser assembly as necessary Hot fuser service check FRU Action Fuser assembly Unplug the printer and measure the resistance of the thermistor The resistance measures 240K to 400K ohms when cool approximately 40 or 104 F and 1 5K to 3K ohms hot Replace the fuser assembly as necessary Diagnostic information 2 41 IBM Infoprint 1422 Main motor service check FRU Action Main motor Main motor cable Controll
74. er card assembly With the printer on verify 24 V dc on pin 7 at J10 on the controller card assembly If the voltage is correct check the main motor cable for continuity f continuity exists on each wire replace the main motor f continuity does not exist on one or more of the wires replace the motor cable If the voltage is not correct verify 24 V dc on pins 1 and 2 on J17 f voltage is correct replace the controller card f the voltage is not correct check the LVPS Note Always check printhead alignment after replacing the controller card assembly See Printhead assembly adjustment on page 4 2 for hardware alignment of the printhead 2 42 Service Manual IBM Infoprint 1422 Operator panel service check Warning Never replace both the operator panel and controller card at the same time Otherwise some critical settings will be permanently lost Inspect the operator panel cable for damage Make sure the cable is plugged in securely Run POST and check for proper operation See Power On Reset POR sequence on page 2 2 FRU Action Operator panel If the buttons do not depress or click when Operator panel cable pressed replace the operator panel Controller card If the operator panel does not illuminate turn assembly the printer off and unplug J5 on the controller card Verify pin 4 is ground Turn the printer on and verify 5 V dc on pins 2 and 5
75. er cord hare Adak 7 17 1339534 Power 7 17 1339548 Power 7 17 43H5545 Power cord 7 17 53P5713 Field relocation 7 21 53P7069 High speed bidirectional parallel cable 10 ft 7 21 53P7071 Serial cable 50 ft 7 21 53P7072 USB cable 222222008 7 21 53P8334 Lubricant 23 4 6 53P8774 Lubricant Nyogel 744 4 6 56P0615 MPF paper feed cover cap 7 8 56P0624 Cover switch cable assembly 7 15 56P0625 Interlock cover switch 7 15 56P0629 Cartridge contact assemblly 7 7 56P0634 Paper feed gear 7 5 56P0638 Cartridge coupling 7 5 56P0639 Guide bracket 7 5 56P0640 Charge roll 7 11 56P0645 Photo sensor 7 5 7 15 7 19 56P0649 Fuser exit cable assembly 7 15 56P0651 Duplex assembly 101 102 7 5 56P0653 Toner level sensor
76. erate without this connection Repair information 4 15 IBM Infoprint 1422 5 Open the exit tray rear door 6 Remove the five remaining screws B There are a total of six n can 7 B 7 Lift the top cover slightly with one hand while pulling out on the rear cover Installation notes Handle carefully Do not touch the rollers When reinstalling the rear cover position the fuser exit guide fingers so they are not bound by the rear cover A bind causes jams e Be sure the spring contacts on the left side of the rear cover make good contact with the LVPS cage 4 16 Service Manual IBM Infoprint 1422 Rear exit door removal 1 Open the rear exit door 2 Use your index finger or flatblade screwdriver to disengage the left facing the back of printer hinge A from the rear cover 3 Swing the left side out to clear the printer and then move the door to the left to disengage the right hinge Repair information 4 17 IBM Infoprint 1422 Output tray full flag removal 1 Open the front cover 2 Remove the two screws A holding the front top cover 3 Remove the two screws B from the rear B 4 Lift the rear part of the top cover to clear the output tray full flags You do not have to disconnect the top cover from the left and right guides 4 18 Service Manual IBM Infoprint 1422 5 Press the side of the flag to unclip the flag from the frame 6
77. erhead Width Preprinted Width Colored Width Envelope Width Custom x Width x 1 6 Energy Conserve Select On to allow access to the Power Saver menu If you select Off an additional item appears in the Power Saver menu Disable lets you enable or disable Power Saver from the customer menu ERROR LOG See ERROR LOG on page 3 18 for a more detailed description The error log printed from the Diagnostics Mode contains additional debug information for 9xx errors than the error log printed from the Configuration Menu You can also view or clear the log from the Diagnostics Mode Diagnostic aids 3 25 IBM Infoprint 1422 Print Log Additional diagnostic information is available when you print the error log This report can also be printed from the Diagnostics Mode See Print Log on page 3 19 Also the error log printed from the Diagnostics Mode contains additional debug information for 9xx errors than the error log printed from the Configuration Menu Because you can clear error logs you can view the contents of this log may not match the contents when you view the error log To print the error log 1 Select Print Log from the Error Log menu 2 Press Return to exit the Error Log menu Paper Prompts Setting Paper Prompts controls which tray a change prompt is directed to when paper is sensed to be the wrong size Selections include Auto MP Feeder and Manual Paper Env Prompts Set
78. erlock switch service check on page 2 37 POST completes except display is incomplete or erratic See Operator panel service check on page 2 43 POST complete except display does not function See Operator panel service check on page 2 43 Main motor does not come on See Main motor service check on page 2 42 Fan does not come on See Cooling fan service check on page 2 36 Fuser heater does not come on See Cold fuser service check on page 2 41 Fuser heater never turns off See Hot fuser service check on page 2 41 The paper feed picks and tries to feed paper See Paper feed service checks on page 2 45 Diagnostic information 2 3 IBM Infoprint 1422 Printer symptom table Symptom Action Dead machine no power See Dead machine service check on page 2 39 Fan noisy or not working Fuser parts melted See Cooling fan service check on page 2 36 See Hot fuser service check on page 2 41 Fuser heater does not activate See Cold fuser service check on page 2 41 Toner not fused to the paper See Poor fusing of image on page 2 53 Blank page See Blank page on page 2 50 Black page See Black page on page 2 51 Heavy background See Heavy background on page 2 52 Light print See Light print on page 2 54
79. etrieb bei der Wartung durch den Benutzer oder bei ordnungsgem Ber Wartung durch den Kundendienst Laserbestrahlung die die Klasse bersteigen w rde Menschen keinesfalls erreicht viil Service Manual IBM Infoprint 1422 Avis relatif l utilisation de laser Pour les Etats Unis cette imprimante est certifi e conforme aux provisions DHHS 21 CFR alin a J concernant les produits laser de Classe 1 Pour les autres pays cette imprimante r pond aux normes IEC 60825 1 relatives aux produits laser de Classe Les produits laser de Classe sont consid r s comme des produits non dangereux Cette imprimante est quip e d un laser de Classe 3b ars niure de gallium d une puissance nominale de 5 milliwatts mettant sur des longueurs d onde comprises entre 770 et 795 nanom tres Limprimante et son syst me laser sont con us pour impossible dans des conditions normales d utilisation d entretien par l utilisateur ou de r vision l exposition des rayonnements laser sup rieurs des rayonnements de Classe Avvertenze sui prodotti laser Questa stampante certificata negli Stati Uniti per essere conforme ai requisiti del DHHS 21 CFR Sottocapitolo J per i prodotti laser di classe 1 ed certificata negli altri Paesi come prodotto laser di classe 1 conforme ai requisiti della norma CEI 60825 1 prodotti laser di classe non sono considerati pericolosi La stampante contiene al suo interno un laser di cl
80. formation 4 39 IBM Infoprint 1422 Left guide removal 1 Remove the controller card cage See Controller card cage with card in place removal on page 4 48 2 Remove the charge roll See Charge roll removal on page 4 38 3 Remove the top cover assembly See cover assembly removal on page 4 11 4 Remove the three screws as shown A 5 Press the three latches B while separating the left guide from the frame 6 Remove the HVPS See HVPS card removal on page 4 75 4 40 Service Manual IBM Infoprint 1422 7 Disconnect the single conductor cable spade connector D Note Removal of the printhead is not necessary but gives better visibility and access Illustrations are with the printhead removed See Printhead removal on page 4 46 8 Remove the cable from the retainers between the printer right side and the left guide 9 Remove the left guide Repair information 4 41 IBM Infoprint 1422 Cartridge signature button sensor removal 1 Remove the gear train assembly See Main drive assembly removal on page 4 55 2 Remove the two screws and the bracket coupling assembly 3 To protect the charge roll from touching either remove it see Charge roll removal on page 4 38 or cover it with a sheet of paper 4 Remove the screw holding the cartridge signature button sensor A 5 Remove the two screws in the cable cover retainer B 6 Remove the sensor Note Un
81. g may not match the contents when you view the error log To print the error log 1 Select Print Log from the Error Log menu 2 Press Return to exit the Error Log menu Diagnostic aids 3 19 IBM Infoprint 1422 Clear Log 1 Select Clear Log from the Error Log menu Clear Log Yes 2 Press Yes to confirm Select No to exit without clearing the log 1 000 2 000 3 000 4 000 3 Press Return to exit the Clear Log menu after clearing the log Exit Diagnostics Select Exit Diagnostics to exit the Diagnostic Mode and return to normal mode 3 20 Service Manual IBM Infoprint 1422 Configuration Menu Entering CONFIG MENU 1 Turn the printer off 2 Press and hold the Select and Return buttons 3 4 Release the buttons when Performing Self Test displays on Turn the printer on the operator panel The menu items appear on the operator panel in the order shown Maint Cnt Value Reset Maint Cnt Prt Quality Pgs Panel Menus PPDS Emulation Download Emuls Demo Mode Factory Defaults NARROW MEDIA Energy Conserve ERROR LOG Paper Prompts Env Prompts Reduced Curl Exit Config Menu Select Exit Config Menu to exit the Configuration Menu and return to normal mode Diagnostic aids 3 21 IBM Infoprint 1422 Maint Cnt Value This menu lets you view the maintenance count value It only displays if Maintenance Warning and Intervention function is enabled in the configuration ID The
82. ge 2 40 2 6 Service Manual IBM Infoprint 1422 Service error codes 9xx continued Error Description Action 923 Fuser error Fuser is too hot during printing or when printer is idle Go to Fuser service check on page 2 40 924 Fuser error An open circuit has been detected in the fuser thermistor circuit Check cabling and connectors Go to Fuser service check on page 2 40 929 Toner sensor The toner sensor is not operating properly the developer drive assembly is not operating properly or the print cartridge is defective Go to Sensor Test on page 3 12 931 Printhead no first Check for unplugged printhead faulty hysnc cabling or faulty printhead 932 Printhead lost hsyncs Replace the printhead 934 Mirror motor lost lock Replace the printhead 935 Mirror motor unable to Faulty printhead cabling or connector reach operating speed 936 Transport motor initial Indicates a problem with the main drive lock failure motor or a jam occurred during the motor ramp up to speed 937 Transport motor lost Faulty motor or a jam occurred after lock motor ramp up to speed Possible problem with the main drive 939 RIP engine The RIP processor cannot communicate communications with the engine processor Replace the controller card Go to Controller card assembly removal on page 4 50 If the problem persists contact the next level of support Diag
83. h card assembly 7 21 56P1429 Simplified Chinese font card assembly 7 21 56P1430 Traditional Chinese font card assembly 7 21 56P1431 MarkNet X2011e Ethernet 10 100 BaseTX 7 21 56P1432 MarkNet X2012e Ethernet 10 100 BaseTX 10Base2 7 21 56P 1433 MarkNet X2031e Ethernet 10 100 BaseTX 7 21 56P1434 MarkNet X2030t Token Ring 7 21 56P1435 External serial adapter 7 21 56P 1438 Japanese font card assembly 7 21 56P2231 Korean font card 7 21 56P2300 Left cover assembly 7 3 56P2301 Rear exit door assembly 7 3 56P2302 Rear cover assembly 4 7 7 3 56P2303 MPF door cover assembly 7 3 56P2304 Stack control flags output tray full flags 7 5 56P2305 Front cover assembly 7 3 56P2306 Top cover assembly 7 3 56P2307 Right cover assembly 7 3 56 2308 Backup feed roller assembly top front and rear 7 5 56P2309 Reference feed CBM 7 5 56P2310 Main tray assembly 250 7 7 56P2311 Lower MPF hous
84. han 8 Make sure you are using recommended print media If the customer is printing on transparencies card stock or labels be sure to check the Paper Type in the printer driver or operator panel If the media has an uneven surface adjust the driver or printer Paper Weight and Paper Texture The print cartridge may be defective Replace it 2 56 Service Manual IBM Infoprint 1422 Problem Action Toner smudges appear Make sure the paper is straight and on the front or back of unwrinkled the page Check for loose toner in the printer Clean the printer If the problem persists replace the cartridge Vertical or horizontal streaks appear on the Replace the print cartridge page Toner smears or rubs off Try a different kind of paper Papers the page designed for copiers give the best quality If you are printing on special media such as card stock or labels be sure you select the correct paper type in the printer driver Change the media texture setting You can download the latest driver from the IBM Web site www printers ibm com The print is getting light The message does not display if a print but Toner Low does not cartridge with less than a 6 000 page yield is display installed Remove the cartridge and gently shake it from side to side to redistribute the toner Replace the cartridge Diagnostic information 2 57 IBM Infoprint 1422
85. he metal base plate to the gear train assembly 5 Remove the motor assembly Note Be very careful when reinstalling the motor Do not allow the motor drive shaft to touch the mating gears until the shaft is fully inserted Install one screw and confirm the motor is seated against the drive plat before installing the remaining screws 4 54 Service Manual IBM Infoprint 1422 Main drive assembly removal 1 Remove the controller card cage See Controller card cage with card in place removal on page 4 48 2 Remove the inner shield by removing the screw A 3 Release the solenoid latch B 4 Rotate the drive motor until the MPF gear clears the drive gear bracket a NM Repair information 4 55 IBM Infoprint 1422 5 Pull the latch C away from the shaft and slide the gear off the shaft 6 Remove the cables from the two cable clamps on the right side of the gear drive 4 56 Service Manual IBM Infoprint 1422 7 Remove the six screws D in the gear train assembly 8 Disconnect the drive motor cable 9 Remove the two screws E and the plastic bearing at the upper right corner of the main drive motor This allows more movement for the gear assembly 10 Gently lift and work the gear train assembly out Repair information 4 57 IBM Infoprint 1422 Exit drive motor removal 1 Remove the left side cover See Left side cover removal on page 4 14 2 Loosen th
86. here you are working Unplug the product before you begin or use caution if the product must receive power in order to perform the task DANGER Do not connect or disconnect a communication port a teleport or any other connector during an electrical storm Consignes de s curit La s curit de ce produit repose sur des tests et des agr ations portant sur sa conception d origine et sur des composants particuliers Le fabricant n assume aucune responsabilit concernant la s curit en cas d utilisation de 5 de rechange non agr es Les consignes d entretien et de r paration de ce produit s adressent uniquement un personnel de maintenance qualifi Le d montage et l entretien de ce produit pouvant pr senter certains risques lectriques le personnel d entretien qualifi devra prendre toutes les pr cautions n cessaires ATTENTION Ce symbole indique la pr sence d une tension dangereuse dans la partie du produit sur laquelle vous travaillez D branchez le produit avant de commencer ou faites preuve de vigilance si Safety information xvii IBM Infoprint 1422 l ex cution de la t che exige que le produit reste sous tension xviii Service Manual IBM Infoprint 1422 Norme di sicurezza La sicurezza del prodotto si basa sui test sull approvazione del progetto originale dei componenti specifici Il produttore non responsabile per la sicurezza in caso di sostituzione non autorizza
87. icks 2 58 poor fusing 2 53 1 4 Service Manual solid black areas 2 58 streaks 2 57 Toner Low does not display 2 57 Toner Low message 2 58 toner on back of page 2 55 toner smudges 2 57 unexpected characters print 2 60 variation in image density 2 53 white or black lines or bands 2 54 white streaks 2 58 print quality pages 3 6 printer identification 1 3 printhead adjustment 4 2 parts catalog 7 7 removal 4 46 printhead cable parts catalog 7 13 Prt Quality Pgs CONFIG MENU 3 23 Diagnostic Mode 3 6 diagnostics 2 56 Q Quick Test 3 4 Quick Test duplex 3 9 R ratchet drive assembly lubrication 4 6 parts 7 5 removal 4 60 rear cover assembly lubrication 4 7 removal 4 15 reassembly 4 7 reference feed assembly parts 7 5 removal 4 62 registration 3 4 removals 2 pin connector 4 46 3 pin connector 4 46 bottom pan non duplex 4 25 cartridge contact assembly 4 34 cartridge coupling assembly 4 65 cartridge signature button sensor 4 42 charge roll 4 38 controller card 4 50 controller card and 4 48 cooling fan 4 82 covers front 4 9 leftside 4 14 MPF door cover 4 8 rear 4 15 rear exit door 4 17 right side 4 12 top cover assembly 4 11 door latch 4 36 duplex tray assembly 4 24 exit drive assembly 4 59 exit drive motor 4 58 fuser assembly 4 26 fuser exit sensor 4 33 fuser paper exit guide 4 29 HVPS card 4 75 left guide 4 40 lower MPF housing assembly 4 70 LVPS card 4 77 LVPSfan 4 76
88. ights and media textures which together provide optimal print quality across a variety of media Media supported All models Paper V Card stock Transparency Labels Envelope 4 15 5 5 Media weights Heavy Normal Light Media textures Rough Normal Smooth Note Indicates media is supported General information 1 7 IBM Infoprint 1422 Standard and optional paper sources Media sources Models 101 102 111 Standard Standard input sources Integrated 250 sheet tray The 250 sheet drawer supports the following sizes A4 A5 JIS B5 folio letter legal executive and statement Multipurpose feeder Standard output destination 150 sheet sensing bin Duplex standard in models 101 and 102 only Options Maximum 4 of optional drawers Optional drawers Note When two optional drawers are installed the first must be a 250 sheet drawer 250 sheet drawer 500 sheet drawer The 500 sheet drawer supports the following sizes A4 JIS B5 folio letter legal and executive Maximum number of media input sources Maximum input sheet capacity excluding envelopes 1000 1000 Maximum sheet capacity excluding envelopes 150 150 4 Indicates associated capability is supported Assumes 20 Ib xerographic paper 1 8 Service Manual
89. ing assembly 7 8 56P2312 Upper MPF housing assembly 7 8 56P2313 Paper feed solenoid 7 15 56P2314 Controller card assembly non network 7 13 56P2315 Controller card assembly network 7 13 56P2316 Motor cable assembly 7 15 56P2317 Operator panel cable assembly 7 15 56P2318 Printhead cable 7 13 56P2319 Printhead assembly 7 7 56P2320 Power supply 110 7 18 56P2321 Power supply 220 7 13 56P2322 High voltage power supply 7 13 56P2323 Fuser cooling fan 7 13 56P2324 Drawer cable assembly 7 15 56P2325 Main drive motor 7 5 56P2326 Drive assembly 4 6 7 5 56P2327 Exit gear drive assembly 4 7 7 5 1 8 Service Manual IBM Infoprint 1422 56P2328 Right guide assembly 7 11 56P2329 Transfer roll 7 11 56P2330 Fuser assembly 110 V 7 9 56P2331 Fuser assembly 220 V
90. ing electronic parts Handling ESD sensitive parts Many electronic products use parts that are known to be sensitive to electrostatic discharge ESD To prevent damage to ESD sensitive parts follow the instructions below in addition to all the usual precautions such as turning off power before removing logic cards Keep the ESD sensitive part in its original shipping container a special ESD bag until you are ready to install the part into the printer Make the least possible movements with your body to prevent an increase of static electricity from clothing fibers carpets and furniture Put the ESD wrist strap on your wrist Connect the wrist band to the system ground point This discharges any static electricity in your body to the printer Hold the ESD sensitive part by its edge connector shroud cover do not touch its pins If you are removing a pluggable module use the correct tool Do not place the ESD sensitive part on the printer cover or on a metal table if you need to put down the ESD sensitive part for any reason first put it into its special bag Machine covers and metal tables are electrical grounds They increase the risk of damage because they make a discharge path from your body through the ESD sensitive part Large metal objects can be discharge paths without being grounded Prevent ESD sensitive parts from being accidentally touched by other personnel Install machine covers when you are not working
91. int 1422 User attendance messages continued Message Explanation 53 Unformatted Flash This message displays when the printer detects an unformatted flash at power on Press Go to clear the message The flash is marked as bad and normal operation continues Flash operations are not allowed until the flash is formatted 54 Std Network Software Error This error displays when a network port is detected but the printer cannot establish communications with it Press Go to clear the message The printer disables all communications to the network interface 55 Unsupported Flash in Slot x An unsupported flash option is installed in the solutions port Turn off the printer and remove the unsupported flash option in the specified slot 56 Std Parallel Port Disabled This error is displayed when data is sent to the printer across the parallel port but the parallel port has been disabled Once this message is displayed reporting of further errors is suppressed until the menus are entered or the printer is reset The following actions may be taken Press Go to clear the message The printer discards any data received on the parallel port Press Menu until Busy Waiting appears and select Reset Printer 56 Standard USB Port Disabled Displayed when status is requested over the USB port but the port has been disabled Once the error has been displayed for the first time reporting of further
92. ion on standard and optional memory see Memory and user flash memory on page 1 5 Models Standard 4523 d01 LV 4523 dn1 LV 4523 001 LV features 4523 d02 HV 4523 dn2 HV 4523 002 HV Duplex Parallel interface 4 connector 1284 connector Parallel mode 2 USB port Ethernet adapter integrated 4 Indicates attachment is part of the factory shipped configuration X Indicates attachment is not part of the factory shipped configuration Maintenance approach The diagnostic information leads you to the correct field replaceable unit FRU or part Use the error code charts symptom index and service checks to determine the symptom and repair the failure See Diagnostic information on page 2 1 for the location of each section See the Repair information on page 4 1 to help identify parts After completing the repair perform tests as needed to verify the repair General information 1 1 IBM Infoprint 1422 Special tools Long Phillips screwdriver approximately 6 inch shank Slotted screwdriver Small Phillips screwdriver Spring hook When taking voltage readings always use the printer frame as ground unless another ground is specified Printer identification Paper support Front cover MPF door a assembly SS SS Right side cover Serial number Look fo
93. ir information 4 31 IBM Infoprint 1422 Installation notes During reassembly of the fuser exit guide assembly keep the front door closed to prevent separation of the roller in the fuser Be sure to route the cables through the frame and through the cable retainer C 4 32 Service Manual IBM Infoprint 1422 Fuser exit sensor removal 1 Remove the fuser paper exit guide See Fuser paper exit guide assembly removal on page 4 29 2 Use your right index finger to push the tangs A of the sensor out of the metal frame 3 Disconnect the sensor from the cable and remove Repair information 4 33 IBM Infoprint 1422 Cartridge contact assembly removal 1 Remove the HVPS See HVPS card removal on page 4 75 2 Remove the cartridge contact assemblies A Note The lower right cartridge contact to the transfer roll is a different color from the others Be sure to reinstall this one in the same location 4 34 Service Manual IBM Infoprint 1422 Tray damper and spring removal 1 Remove the right side cover See Right side cover removal on page 4 12 2 Remove the tray damper spring from the printer frame post A Pi 4 3 Rotate the lever counterclockwise as far as possible and lift out Repair information 4 35 IBM Infoprint 1422 Door latch removal 1 Remove the right side cover See Right side cover removal on page 4 12 2 Remove the two screws A 3 Rem
94. k Test Page on letter or A4 paper 3 4 Service Manual IBM Infoprint 1422 PRINT TESTS Tray 1 Tray 2 Tray 3 or MP Feeder Input source print tests can verify that the printer can print on media from the installed input sources Only installed sources appear in the menu To run the input source test 1 Select PRINT TESTS from Diagnostics Mode 2 Select the input source from the sources displayed on the Feed Test menu All installed sources are listed Menu selections Description Tray 1 Standard tray Tray 2 Optional tray Tray 3 Optional tray MP Feeder Multipurpose feeder If installed 3 Select either Single feeds one sheet of blank media from the selected source or Continuous continues feeding blank media from the selected source until Return or Stop is pressed 4 Press Return or Stop to exit the test Diagnostic aids 3 5 IBM Infoprint 1422 Prt Quality Pgs To print the Print Quality pages 1 Select PRINT TESTS from Diagnostics Mode 2 Select Prt Quality Pgs 3 Press Select Four pages print Additional button presses are ignored until the pages have printed If duplex is selected the pages print front and back The first page is a mix of graphics and text The second two pages are graphics and the last page is blank The Print Quality pages can also be printed from the Configuration Menu HARDWARE TESTS LCD Test 1 Select LCD Test from Diagnostics Mode
95. llcrank while holding the link guide 4 80 Service Manual IBM Infoprint 1422 9 Remove the inner link The outer link can also be removed Note The outer link assembly is disconnected and must be reconnected at reassembly A diagram of the linkages is shown left guide Outer link assembly Repair information 4 81 IBM Infoprint 1422 Cooling fan removal 1 Remove the top cover See cover assembly removal on page 4 11 2 Remove the right side cover See Right side cover removal on page 4 12 3 Disconnect the fan cable 4 Remove the two screws A 5 Remove the fan 6 4 82 Service Manual IBM Infoprint 1422 5 Locations and connections Exterior locations Paper support 4 Front cover door 4 assembly Right side cover Tray 1 Locations and connections 5 1 IBM Infoprint 1422 Connectors Note Pin number 1 is designated on the printed circuit card by either a white triangle a number 1 or both The pin numbers follow chronologically to the opposite end of the connector Voltages shown on the following pages are made with the printer turned on CAUTION Voltages are exposed Controller card assembly lt Network Card
96. m kx ema ERN Re me 4 37 Charge toll removal scere nr rra Eyre DRE Ere 4 38 Right guide removal uus nion ic her p Ue xi RR 4 39 Lett guide removal pnr rr m 4 40 Cartridge signature button sensor removal 4 42 Transfer roll au385 3 39 9 5 Bb bad qox Edi 4 43 Bracket paper detect input sensor removal 4 44 rol T ed removal Way bad 4 44 D roll shaft assembly removal tray 1 4 45 3 and 2 connectors 4 46 Printhiead TEMOVAl PESE 4 46 Controller card cage with card place removal 4 48 Controller card assembly 4 50 MPP gear removal asa nasce ipic ie URGERE Reems 4 52 Main drive motor assembly removal 4 53 Main drive assembly removal xs rtm RR RENE Em 4 55 Motor removal DR 4 58 Exit drive assembly removal ces mac kac RR 4 59 MACS Ove FOFTDVB RE meh 4 60 Reference feed assembly 4 62 Cartridge coupling assembly removal 4 65 Upper MPF housing assembly with paper flag removal 4 66
97. media capacities in the media types and sizes chart in the User s Reference 2 58 Service Manual IBM Infoprint 1422 Problem Action The paper fails to feed from tray 1 or tray 2 Remove the paper from tray 1 and fan the paper Make sure tray 1 is selected from the printer driver Do not overfill the tray The paper fails to feed from the optional tray 2 or tray 3 Make sure the printer recognizes the optional trays POR the printer and check the cables Make sure the optional tray 2 is selected from the printer driver Remove the paper from the optional tray 2 and fan the paper Make sure the tray is pushed all the way in Make sure the metal plate is pressed down before inserting the tray into the printer Note Once the tray is inserted the metal plate springs up so the paper can feed into the printer Make sure the paper does not exceed the stack height indicator Make sure the paper is under both corner bucklers see loading paper in the User s Reference The Load Paper displays even though there is paper loaded in the optional tray 2 or tray 3 Make sure the tray is pushed all the way in Press Go The printer does not print after a paper jam has been cleared Press Go or open and close the printer front cover to restart the printer Make sure the print cartridge is installed properly Diagnostic information 2 59 IBM Infopri
98. n the controller card Also the controller card may be failing 89 00 OE 00 Exit sensor never changed state from 202 00 00 sheet ahead of page heading toward exit sensor when feeding out media detected during warmup 89 00 OF 00 Trailing edge never cleared exit sensor 202 00 00 when feeding out media that was detected during warmup 2 30 Service Manual IBM Infoprint 1422 Sub error codes continued First 6 bytes sub Possible error code data Explanation error xx can be any message value 8D 00 00 The fuser exit sensor was never activated 201 by the leading edge of the media fed through the printer This error can be displayed after a 201 paper jam This can be caused by a defective fuser exit sensor assembly Note Enter the diagnostic tests menu select Base Sensor Tests select Output Sensor Test and check the fuser exit sensor for correct operation If the test fails check the cable connection to J16 on the controller card 8D 00 01 00 User pressed Go or Continue after an 201 00 00 8D xx 00 jam but never opened the top cover Need to open cover and clear any media under cartridge before continuing 8D 00 02 00 Exit sensor never made by leading edge 201 00 00 of paper when feeding out media that was detected during warmup 8D 1 03 2 Page arrived at fuser too soon and feed 201 X3 x4 time was too quick Possibly staged media caused a quick pick 8E xx 00 x1
99. nal USB to wireless USA Canada only NS 56P2745 1 802 11g Wireless Print Server external USB to wireless All countries except USA and Canada 7 22 Service Manual Index Numerics 2 pin connector parts 7 15 removal 4 46 2xx paper jams 2 22 2 23 3 pin connector parts 7 15 removal 4 46 3x 9x attendance messages 2 16 2 21 9xx service errors 2 6 2 10 1565 Error 2 23 A acronyms 1 12 adjustments lubrication 4 6 paper feed alignment 4 5 printhead assembly 4 2 reassembly 4 7 alignment paperfeed 4 5 printhead 4 2 B bottom pan removal Button Test 3 6 C cable bad connections 2 34 cables 7 12 7 14 7 16 cartridge contact assembly parts catalog 7 7 removal 4 34 cartridge coupling assembly parts 7 5 removal 4 65 charge roll removal 4 38 tests 3 17 Config Menu Demo Mode 3 24 4 25 IBM Infoprint 1422 description 3 1 Download Emuls 3 24 Energy Conserve 3 25 entering 3 21 Env Prompts 3 26 Error Log Print Log 3 26 Exit Config Menu 3 26 Factory Defaults 3 24 Maint Cnt Value 3 22 Narrow Media 3 25 Panel Menus 3 23 Paper Prompts 3 26 PPDS Emulation 3 23 Prt Quality Pgs 3 23 Reduced 3 26 Reset Maint Cnt 3 22 configuration ID 3 16 connectors controller card assembly 5 2 HVPS 5 8 LVPS 5 7 controller card card and cage removal card removal 4 50 connections 5 2 disconnects 2 34 service check 2 38 cooling fan parts catalog 7 13 removal 4 82 service check 2 36 s
100. ng C aligning it with the slots 3 Insert the ratchet Repair information 4 61 IBM Infoprint 1422 4 Complete the installation of the exit drive Reference feed assembly removal 1 Remove the gear train assembly See Main drive assembly removal on page 4 55 2 Remove the three screws A fastening the assembly plate to the frame 3 Remove the MPF door cover See MPF door cover removal on page 4 8 4 Remove the lower body MPF assembly See paper sensor removal on page 4 67 4 62 Service Manual IBM Infoprint 1422 5 Remove the two screws B holding the upper body MPF assembly and carefully lift the assembly out Note A sensor flag is attached below the upper body 6 Remove the screw C and inside cover which is adjacent to the assembly plate C 7 Remove the MPF pick roller assembly See Repair information 4 63 IBM Infoprint 1422 8 Remove the reference feed assembly through the front of the printer Installation note When a reference feed reference edge assembly is removed reinstallation requires alignment Use a long shank approximately 6 inches Phillips screwdriver to adjust the rear screw holding the assembly in place Access the adjusting screw through the hole in the main drive assembly between the controller card cage and the main motor board Adjusting the screw counterclockwise rotates the paper counterclockwise in the printer path
101. nostic information 2 7 IBM Infoprint 1422 Service error codes 9xx continued Error Description Action 940 LV Power Supply The low voltage power supply zero crossover test failed Check the LVPS for correct installation Make sure the connector on the LVPS assembly is firmly seated with the connector on the interconnect card connector This error may also be caused by a noisy AC input power source Be sure the correct LVPS has been installed If all the above are correct replace the LVPS assembly 941 Controller card This error indicates an open fuse in line to tray 2 POR the printer to reset the fuse Check for 24 V dc on J21 pin 6 If correct the fuse is okay If incorrect remove the drawer and check resistance between pin 6 and 5 of the tray If the resistance is less than 50 ohms replace the drawer 950 Controller card There is a mismatch between the variables in the EPROM on the operator panel card and those in the secure NVRAM on the controller card This can only occur after a replacement of one of the two parts and the replaced part is faulty Replace the controller card or the operator panel Warning Always replace only one at a time with a POR between 951 Controller card The secure NVRAM was not detected on the controller card Replace the controller card 952 NV failure n Recoverable error Reset POR the printer 953
102. nt 1422 Problem Action Unexpected characters print or characters are missing Make sure you are using the correct printer driver Select hex trace mode to determine what the problem is To turn on hex trace 1 Select UTILITIES MENU from the READY MENU 2 Select Hex Trace To exit Hex Trace select Reset Printer from the JOB MENU or turn the printer off Restore factory defaults See Factory Defaults on page 3 24 for more information Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer 2 60 Service Manual IBM Infoprint 1422 3 Diagnostic aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem Additional service menus Several service menus are available by selecting particular keys during POR Diagnostics 1 Press and hold Go The Diagnostics Mode group Mode and Return contains the settings and 2 Turn on the printer operations used while 3 Release the buttons manufacturing and servicing the when Performing printer Self Test displays See Diagnostics Mode on page 3 2 for more information Configuration 1 Press and hold The Configuration Menu group Menu Select and Return contains set of menus settings 2 Turn on the printer and operations which are 3 Release the buttons infrequently required by a user when Performing Gene
103. nthead alignment after replacing the controller card assembly See Printhead assembly adjustment on page 4 2 for hardware alignment of the printhead Paper occasionally picks or picks multiple sheets at once FRU Action Paper feed roll Paper feed assembly Check the paper feed roll D roll or pick roll for wear Verify that the extension spring is working properly Replace as necessary During a paper pick the paper feed assembly is released by the solenoid Verify the plastic end of the shaft is not worn allowing the shaft to be released without the solenoid being activated Replace the paper feed assembly as necessary Note We recommend that the paper feed roll be replaced when the paper feed assembly is replaced Also see Paper picks during POST and or continuously on page 2 46 2 48 Service Manual IBM Infoprint 1422 Paper trees wrinkles stacks poorly or curls FRU Action Fuser assembly This problem is most likely due to a worn backup roller A worn backup roller causes the printer to run hotter than required for the media being printed Excessive heat can cause paper treeing problems poor stacking or excessive curl Parallel port service check 1 Perform a print test to make sure the printer prints correctly See Prt Quality Pgs on page 3 6 for more information Be sure the printer cable is designed for bidirectional printing 3
104. o ri mur e 7 1 Assembly COVES xod race oe RE RUE RERO EUR RAO cA dom B 7 2 ASSOMU APAPO OOd ae Ordi eco dpa Rd od dcs dd dd d 7 4 Assembly doe dos ed edic enum e dca de 7 6 Assembly 4 Multipurpose feeder 7 8 ASSambly Oc FUSE aaa amd X DECR di 7 9 Assembly 6 uiui iu 7 10 Assembly 7 Electronics and cables 1 7 12 Assembly 8 Electronics and cables 2 7 14 Assembly 9 Sensis aues car ewe ERR PS E ER Ga DERE aus 7 18 Assembly T0 ODIOS 5 FEY RA ERE GE 7 20 ee dt ee dor o ERE ace c RR RR Ob CR RU d 1 1 Partnumber IndBX 63k Rd 1 7 vi Service Manual IBM Infoprint 1422 Laser notices The following laser notice labels may be affixed to this printer as shown Laser advisory label 5mW 780nm 800nm DANGER INVISIBLE LASER RADIATION WHEN OPEN AVOID DIRECT EXPOSURE TO BEAM VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET UND SICHERHEITSVERRIEGELUNG UBERBRUCKT NICHT DEM STRAHL AUSSETZEN DANGER RAYON LASER INVISIBLE LORS DE LOUVER TURE EVITER LEXPOSITION DIRECTE PELIGRO RADIACION LASER INVISIBLE AL ABRIR EVITAR LA EXPOSICION DIRECTA AL HAZ fe PR
105. ohio 1 11 BOIOBUITIS sc c psa dep Erde dri Added 1 12 Diagnostic Information EUR o I RS REN OR 2 1 Stall PC UMS 2 1 Power On Reset POR 2 2 Symptom tables ais TP REST ERR PER EEG RR Ed 2 3 POST symptom fables em EGG EU RO EUR os 2 3 Printer symptom table 2 4 Messages error GOES 2 6 Seice GITOL CodeS du dr ERE RR RA add 2 6 User attendance 2 11 Paper an messed a DR RE GM dac ROO Por d AUS 2 22 Sub error cOdB5 tc ccc ERR e 2 24 Disconnects on the controller 2 34 Service checKS 4 2 2 55424 6 6 2 36 Tam seite si sabe id ER PP PER SES 2 36 Cover interlock switch service 2 37 Controller Cardi service CHECK sa ssepe ka Ra Ree E REOR RE 2 38 Dead machine service check soluere rr ER RR RM RR 2 39 Low voltage power supply LVPS service check 2 39 IBM Infoprint 1422 High voltage power supply HVPS service 2 40 EDOUK aguante Keene a ARUBA di 2 40 Main Motor GerviGe CHECK a aas d odd ch eR dd RR 2 42
106. on the machine and do not put unprotected ESD sensitive parts on a table If possible keep all ESD sensitive parts in a grounded metal cabinet case Repair information 4 1 IBM Infoprint 1422 Be extra careful in working with ESD sensitive parts when cold weather heating is used because low humidity increases static electricity Adjustments Printhead assembly adjustment The printhead needs to be correctly positioned after it has been removed Align it to the frame or use the same position as the removed printhead Skew is caused by a sheet being fed through the printer while misaligned The entire image is rotated relative to the print media edges However a misaligned printhead causes the horizontal lines to appear skewed while the vertical lines remain parallel to the vertical edges Skew Printhead misalignment To align the printhead 1 Enter the Diagnostic Menu See Entering Diagnostic Mode on page 3 2 and print the Quick Test To print the test a Select Print Tests from the Diagnostic Menu b Select Tray 1 c Select Single The Quick Test prints 4 2 Service Manual IBM Infoprint 1422 2 Fold the printed test page on the left side so that a few millimeters of grid lines wrap around the outside of the fold 3 Fold a second vertical fold near the center so that the left side top edge aligns with the right side top edge Correct paper fold 4 f the grid lines of th
107. or and toner sensor 931 POST J3 LSU laser printhead 935 POST J1 MMTR mirror motor 936 POST J10 MAIN MOTOR transport motor 940 POST J13 LVPS low voltage power supply control Close Door POST J2 CO cover open switch Load MP Feeder Pick paper from J9 MPF multipurpose feeder solenoid 2 34 Service Manual IBM Infoprint 1422 Error or message Condition Check if cable is required to connection Connector nane and description unplugged obtain error at Load Tray 1 Pick paper from J14 FD tray1 feed tray1 solenoid Paper Jam Print a page from J20 PAPER DUPLEX any source input sensor narrow media sensor and duplex sensor Remove Paper POST J16 EXIT exit sensor Standard Bin and bin full sensor Option tray is Attempt to select J21 TRAY option available option tray in tray PAPER SOURCE menu Diagnostic information 2 35 IBM Infoprint 1422 Service checks Service checks involve measuring voltages of the LVPS HVPS and controller card assembly Continuity and resistance verifications are done on cables and components as required Note When looking at the printed side of a printed circuit board connectors are designated with J followed by a number Pin 1 is designated on the board by an adjacent 1 or triangle Pin numbers index sequentially to the opposite end of the connector See Controller card assembly on page 5
108. or user flash memory options Models Memory 101 and 111 102 Standard memory 32MB 64MB Standard flash memory None None Memory options 8MB DIMM V V 16MB DIMM V V 32MB DIMM V V 64MB DIMM V V 128MB DIMM V V 256MB DIMM V V Maximum 4 of memory DIMM 1 1 Maximum possible memory 288MB 320MB Flash memory options 16MB V V 32MB V V Maximum of flash memory options 1 1 Maximum possible flash memory 32MB 32MB 4 Indicates option is supported Printer data streams Data streams All models PCL 6 emulation V PostScript 3 emulation PPDS 5 5 PDF version 1 3 General information 1 5 IBM Infoprint 1422 Print area The following print area settings are available Print area option All models Normal V Fit to page x Edge to edge V Supplies Approximate Print cartridge Average yield coverage Return Program 6 000 5 print cartridges 12 000 5 Regular cartridges without Return 6 000 5 Program terms and conditions 12 000 5 Fonts Fonts options All models PCL bitmapped 2 PCL scalable 89 PostScript scalable 91 PPDS bitmapped 5 PPDS scalable 39 Note Additional fonts can be downloaded to the printer RAM or optional user flash 1 6 Service Manual IBM Infoprint 1422 Media and paper handling Media The following table shows the supported media media we
109. orces at both ends of the charge roll If one side has a much lower force than the other check the spring of the guide assembly Replace the faulty guide assembly either right or left If force seems similar try a new cartridge Transfer assembly roll Check the springs and bearings at both ends of the transfer roller The bearing assemblies should support the transfer roller applying even pressure to the PC drum Replace the transfer roll assembly if either spring shows signs of damage or fatigue See Transfer roll assembly on page 4 43 Inspect the transfer roller for signs of wear or damage and replace if necessary Note Cleaning or vacuuming the transfer roll is not recommended An uneven distribution of debris on the transfer roll can cause cyclic variation in image density or banding Poor fusing of image FRU Action Fuser The fuser may not be operating at the proper temperature to fuse the toner to the paper See Cold fuser service check on page 2 41 Make sure recommended paper is being used Diagnostic information 2 53 IBM Infoprint 1422 Light print FRU Action Print cartridge not a FRU Make sure the print cartridge is installed correctly and is not low on toner If the problem continues install a new cartridge Transfer roller HVPS contact transfer roller HVPS card Check the transfer roller for signs of toner buildu
110. ound 7 24 V dc 8 45 V dc J12 MPF SN Sensor MPF toner 6 1 5 V dc 3 Ground 4 5 V dc 6 Ground 5 4 Service Manual IBM Infoprint 1422 Controller card assembly connectors see Controller card assembly on page 5 2 Connector Name Signal pins J13 LVPS LVPS control 5 5 Ground J14 FD Paper feed solenoid 2 1 24 V dc only during tray 1 pick 16 Fuser exit tray full 6 1 5 V dc sensor Ground 5 V dc Ground J17 LVPS LVPS DC power 6 24 V dc 24 V dc Ground Ground 45 V dc a AJ wl Ground 2 5 V dc J18 THERM Thermistor Smart IC Ground m Ground J19 HVPS HVPS 11 24 V fans Ground fans Ground 24 V dc Locations and connections 5 5 IBM Infoprint 1422 Controller card assembly connectors see card assembly on page 5 2 Controller Connector Name of pins Pin Signal 20 Duplex Paper input narrow media duplex 9 5 V dc Ground 45 V dc Ground 5 V dc Ground J21 TRAY 2nd drawer interface 5 V dc 5 V dc 5 V dc 5 V dc Ground 24 V dc oO 5 V dc 5 6 Service Manual IBM Infoprint 1422
111. ove the left side cover See Left side cover removal on page 4 14 4 Remove the latch on the left side 4 36 Service Manual IBM Infoprint 1422 Paper guide roller removal 1 Remove the HVPS See HVPS card removal on page 4 75 2 Remove the print cartridge 3 Remove the upper body MPF assembly See Upper MPF housing assembly with paper flag removal on page 4 66 4 Unsnap the latch which is part of the roller hub A 5 Remove the paper guide roller Repair information 4 37 IBM Infoprint 1422 Charge roll removal Warning Handle the charge roll only at the ends and with clean dry hands Otherwise use a piece of paper between the charge roll and your fingers 1 Grasp the charge roll on the right end Hold the front cover as closed as possible while unsnapping the charge roll in the direction of the arrow The arrow is located to the right of the charge roll assembly 2 After the right side is unsnapped from the bearing slide the roll from the left side bearing 4 38 Service Manual IBM Infoprint 1422 Right guide removal 1 Remove the top cover See Top cover assembly removal on page 4 11 2 Remove the HVPS See 5 card removal on page 4 75 3 Remove the charge roll See Charge roll removal on page 4 38 4 Remove two screws in the right guide above and behind the HVPS 5 Unsnap the three latches of the right guide 6 Remove the right guide Repair in
112. p and contamination Inspect the HVPS contact transfer roller or T for contamination Inspect the HVPS card for contamination where it contacts the cartridge contact assemblies If all components appear free of contamination replace the following FRUs one at a time in the order shown Transfer roller Note Always check the bottom margin following a transfer roll replacement See REGISTRATION on page 3 4 Cartridge contact assembly HVPS card White or black lines or bands FRU Action Print cartridge Paper feed drive gears Banding appears as light or dark horizontal lines on a uniformly gray page or on a page with a large area of graphics Banding is primarily due to a variation in the speed of the paper as it feeds through the printer especially in the developer and transfer process Inspect the cartridge and paper feed components especially the drive gears for signs of wear debris binds or damage Replace drive as necessary 2 54 Service Manual Toner on back of page IBM Infoprint 1422 FRU Action Print cartridge Inspect the overall paper path for signs of not a FRU spilled toner Gently clean the contaminated areas with a soft cloth Fuser assembly The fuser belt can deposit toner on the back of the paper if toner is building up on the belt edges This buildup may transfer to the backup roller later transferring to the back of the paper Inspect the belt and ba
113. per size Letter A4 Envelope size 10 Envelope DL Envelope Fax paper size Letter A4 PCL Symbol Set PC 8 PC 850 PPDS code page 437 850 Units of measure Inches Millimeters Where input sources do not have size sensing capabilities Warning Changing the Defaults setting causes the printer to reset the printer NVRAM to factory settings Diagnostic aids 3 15 IBM Infoprint 1422 Page Count Reset the page count when an engine card is replaced To reset the page count 1 Select Page Count from the PRINTER SETUP menu Page Count 1234567 2 The leftmost number blinks Use Menu to increase or decrease the number and press Select to move to the next digit to the right Continue until the correct number displays To skip a number without changing it press Select When Select is pressed after the last digit the number is saved Perm Page Count This menu option lets you view the permanent page count The permanent page count cannot be changed by the operator panel Select Perm Page Count and the value is displayed Configuration ID The configuration ID is used to communicate characteristics of certain areas of the printer that cannot be determined by hardware sensors The configuration ID was originally set when the printer is manufactured and is located on the printer label Edge to Edge When Edge to Edge is set to On text and graphics are printed with all margins set to the physical edges of the p
114. peration The printer code determines if enough printer memory is available to complete the defragment operation The user should not be concerned with losing resources stored in the flash option The following actions may be taken Press Go to clear the message Press Menu until Busy Waiting appears The following actions are available Cancel Job Reset Printer 37 Insufficient This message displays when the printer memory Defrag Memory is fragmented Defragmentation is required and additional memory is required to complete the task Press Go to clear the message Defragmentation will not continue and no changes are made to memory and no resources are lost Press Menu until Busy Waiting appears The following functions may be available Cancel Job Reset Printer The user may clear memory for a defragmentation by Deleting fonts macros and other data in RAM Installing additional memory Diagnostic information 2 17 IBM Infoprint 1422 User attendance messages continued Message Explanation 37 Insufficient Memory Held Jobs may be lost This message displays when there is not enough memory available to continue processing a job and Print and Hold feature is in use The printer frees memory by deleting the oldest Reserve Print and Verify Print jobs It deletes only the amount needed to continue the incoming job Some or all of the jobs may not be restored If
115. plex sensor was never made by 231 2 00 leading edge of page x1 x2 timeout value 2 32 Service Manual IBM Infoprint 1422 Sub error codes continued First 6 bytes sub error code data Explanation error message value 8F xx 01 00 Duplex sensor covered paper not 238 00 00 expected paper in duplex during warmup 8F xx 02 x1 Duplex sensor never changed state when 235 2 00 sheet left duplex possible sticky sensor x1 x2 timeout value Diagnostic information 2 33 IBM Infoprint 1422 Disconnects on the controller card Always print a page from each paper souce following a repair action The following table is an aid to find a problem with a cable connection Error or message Condition Check Connector name if cable is required to connection ME and description unplugged obtain error at No backlight and POST No power J17 LVPS low no text on the delivered to voltage power operator panel controller card supply No backlight no POST J5 OP PANEL text on operator operator panel panel and 5 Go to Dead beeps machine service check on page 2 39 second note 914 POST J6 EXIT MOTOR redrive motor 917 POST J19 HVPS high voltage power supply and fan 924 POST J18 THERM thermistor and smart chip 929 Print multiple J12 MPF SENSOR pages multipurpose feeder sens
116. plug the thermistor cable to remove the cartridge signature button sensor Both share the same connector at J18 4 42 Service Manual IBM Infoprint 1422 Transfer roll assembly Note Do not touch the transfer roll except on the ends 1 Unlatch and lift the left transfer support bearing 2 Unlatch and lift the right transfer support bearing 3 Remove the transfer roll Note After reinstalling the transfer roll use a thin screwdriver to push the copper tab on the right side fully into the slot Note Always check the bottom margin following a transfer roll replacement See REGISTRATION on page 3 4 Repair information 4 43 IBM Infoprint 1422 Bracket paper detect input sensor removal 1 Remove the print cartridge to expose latches in the bracket Leave the door open Remove the duplex tray assembly see Duplex tray assembly removal on page 4 24 or bottom pan in the simplex model see Bottom pan removal on page 4 25 Disconnect the cable to the sensor or remove the sensor and cable together Unlatch the bracket by pushing from inside the printer and pulling from the duplex side D roll feed removal tray 1 1 Remove the duplex tray See Duplex tray assembly removal on page 4 24 In a non duplex printer remove the bottom plate See Bottom pan removal on page 4 25 2 Disconnect extension spring A from the D roll 3 Using a flat blade screwdriver as a wedge between
117. produto Os profissionais destes servi os devem estar avisados deste facto e tomar os cuidados necess rios CUIDADO Quando vir este s mbolo existe a poss vel presen a de uma potencial tens o perigosa na zona do produto em que est a trabalhar Antes de come ar desligue o produto da tomada el ctrica ou seja cuidadoso caso o produto tenha de estar ligado corrente el ctrica para realizar a tarefa necess ria XX Service Manual IBM Infoprint 1422 Informacio de Seguretat La seguretat d aquest producte es basa en l avaluaci i aprovaci del disseny original i els components espec fics El fabricant no es fa responsable de les questions de seguretat si s utilitzen peces de recanvi no autoritzades e La informaci pel manteniment d aquest producte esta orientada exclusivament a professionals i no est destinada a ning que no ho sigui Elrisc de xoc el ctric i de danys personals pot augmentar durant el proc s de desmuntatge i de servei d aquest producte personal professional ha d estar ne assabentat i prendre les mesures convenients PRECAUCI aquest s mbol indica que el voltatge de la part de l equip amb la qual esteu treballant s perill s Abans de comen ar desendolleu l equip o extremeu les precaucions si per treballar amb l equip l heu de connectar gt oly Su gt e Pirin r 2 2 9 gt 9
118. r RAM Data AA Error RAM Data O0 Error RAM Data 55 Error 3 8 Service Manual IBM Infoprint 1422 DMA Count Error DMA Address Error DMA Interrupt Error DMA Memory Error DMA Background Error Clear Init Rise Error False Init Rise Error False Init Fail Error Autofeed Rising Interrupt Error Clear Autofeed Rise Error False Autofeed Rise Error Autofeed Failing Interrupt Error Clear Autofeed Fail Error 6 Once the maximum count is reached the test stops The power indicator goes on solid and the final results display 7 Press Return or Stop to exit the test DUPLEX TESTS Quick Test This test is used to verify that the duplex Top Margin is set correctly This test prints a duplexed version of the Quick Test page that can be used to adjust the Top Margin for the backside of the duplexed page Since you are measuring the margin on the back of a duplex sheet to the front make sure you adjust the Top Margin for a single sheet See REGISTRATION on page 3 4 Use either letter or A4 paper to run the test Quick Test Printing media width If wider or narrower paper is used media width appears with either W for wide or N for narrow paper To run the Duplex Quick Test 1 Select Duplex Tests from Diagnostics Mode 2 Select Quick Test Diagnostic aids 3 9 IBM Infoprint 1422 3 Select Single to print a single duplex page or Continuous to continue printing until Return or Stop is pressed
119. r the serial number label on the inside front cover of the printer 1 2 Service Manual IBM Infoprint 1422 Printer features and specifications Operator panel The operator panel consists of a two line display and six buttons Menu is two buttons Read i Display Menu Select Return aN o 42 Go Stop General information 1 3 IBM Infoprint 1422 Resolution and print quality ET PictureGrade print resolution print darkness and toner saver can all be set independently of each other through the data stream Control panel menus let a user independently set PictureGrade and print resolution The IET setting is selected when a print resolution is selected using the Quality Menu Toner saver and print darkness settings are set when a toner darkness is selected using the Quality Menu Print Quality setting All models Print resolution 300 dpi 600 dpi 1200 Image Quality 2400 Image Quality 1200 dpi Image Enhancement Technology IET 2 bits pel 4 bits pel Toner saver Print darkness lt PictureGrade 4 Indicates print quality setting is supported 1 4 Service Manual IBM Infoprint 1422 Memory and user flash memory Each model has a standard amount of memory RAM soldered on the controller card and a certain number of 100 pin DIMM slots available for installing additional memory
120. rally the options made Self Test displays available in this menu group are used to configure a printer for operation See Configuration Menu on page 3 21 for more information Diagnostic aids 3 1 IBM Infoprint 1422 Diagnostics Mode To run the printer diagnostic tests described in this chapter you must put the printer in Diagnostics Mode Entering Diagnostic Mode A U N Turn the printer off Press and hold the Go and Return buttons Turn the printer on Release the buttons when Performing Self Test displays on the operator panel The tests are displayed on the operator panel in the order shown REGISTRATION PRINT TESTS Tray 1 Tray 2 displays only if installed Tray 3 displays only if installed MP Feeder Prt Quality Pages HARDWARE TESTS LCD Test Button Test DRAM Test Parallel Wrap displays in some configurations DUPLEX TESTS Quick Test Top Margin Sensor Test Duplex Feed 1 INPUT TRAY TESTS Feed Test Sensor Test BASE SENSOR TEST Toner Input Output Narrow Media Front Door 3 2 Service Manual IBM Infoprint 1422 DEVICE TESTS only displays if flash is installed Flash Test PRINTER SETUP Defaults Page Count Perm Page Count Serial Number Engine Setting 1 Engine Setting 2 Engine Setting 3 Engine Setting 4 Model Name Configuration ID Edge to Edge Par S Strobe Adj EP SETUP EP Defaults Fuser Temp Transfer Print Contrast Charge Roll Gap Adjust ERROR LOG
121. roBer Vorsicht wenn das Produkt f r die Ausf hrung der Arbeiten an den Strom angeschlossen sein Safety information xix IBM Infoprint 1422 Pautas de Seguridad La seguridad de este producto se basa en pruebas y aprobaciones del disefio original y componentes espec ficos El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas La informaci n sobre el mantenimiento de este producto est dirigida exclusivamente al personal cualificado de mantenimiento Existe mayor riesgo de descarga el ctrica y de da os personales durante el desmontaje y la reparaci n de la m quina El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias PRECAUCI N este s mbolo indica que el voltaje de la parte del equipo con la que est trabajando es peligroso Antes de empezar desenchufe el equipo tenga cuidado si para trabajar con l debe conectarlo Informa es de Seguran a A seguran a deste produto baseia se em testes e aprova es do modelo original e de componentes espec ficos O fabricante n o respons vel pela segunran a no caso de uso de pe as de substitui o n o autorizadas As informa es de seguran a relativas a este produto destinam se a profissionais destes servi os e n o devem ser utilizadas por outras pessoas Risco de choques el ctricos e ferimentos graves durante a desmontagem e manuten o deste
122. run the Base Sensor Test 1 Select BASE SENSOR TEST from the Diagnostics Mode 2 Select the sensor to test The following sensors may be tested Toner toner optical sensor Input input sensor Output exit sensor Narrow Media narrow media sensor Front Door upper front door sensor The selected sensor is displayed with OP for open or CL for closed You can actuate the sensors to toggle between open and closed DEVICE TESTS This menu is only displayed if flash memory is installed Flash Test This test causes the file system to write and read data on the flash to test the flash Warning This test destroys all data on the flash The flash will be unformatted at the end of the test Format Flash is available from the Utilities menu To run the Flash Test 1 Select Flash Test from the DEVICE TESTS menu The power indicator blinks while the test is running Files will be Lost Go Stop 3 14 Service Manual IBM Infoprint 1422 2 Select Go to continue Select Stop or Return to exit Flash Test Testing The results are displayed and the power indicators turns on solid Flash Test Flash Test Test Passed Test Failed 3 Press Go Return or Stop to return to the DEVICE TESTS menu PRINTER SETUP Defaults Selections are U S or Non U S This setting affects the following defaults Printer setting U S value Non U S value Default pa
123. rvice Manual Assembly 3 Frame IBM Infoprint 1422 Asm Part index numbers Units Description 3 1 56P2319 1 Printhead assembly 2 56P0629 1 Cartridge contact assemblly includes 5 3 56P0662 4 Base feet 4 56P0661 1 Tray damper and spring 5 56P0668 1 Parts packet screws and E rings 6 56P2310 1 Main tray assembly 250 7 56P0667 1 Door latch includes 3 and screws 8 56P0660 1 Paper guide roller 9 56P0672 1 Tray body bracket inlcudes 3 10 56P2351 1 Entrance guide assembly with brush Parts catalog 7 7 IBM Infoprint 1422 Assembly 4 Multipurpose feeder MPF Asm Part Units Description index numbers 4 1 56P2312 1 Upper MPF housing assembly 2 56P2311 1 Lower MPF housing assembly 3 56P0615 1 MPF paper feed cover cap 4 56P2359 1 MPF pick roll assembly MFP Roller Pick Tire only PN 56P2181 5 56P2358 1 MPF paper pick gear order lubricant to use with this gear P N 53P8774 7 8 Service Manual IBM Infoprint 1422 Assembly 5 Fuser ace LR Units Description 5 1 56P2330 1 Fuser assembly 110 V 1 56P2331 1 Fuser assembly 220 V 1 56P2332 1 Fuser assembly 100 V 2 56P2355 1 Fuser paper exit guide assembly 3 56P0676 1 Fuser exit spring Parts catalog 7 9 IBM Infoprint 1422 Assembly 6 Charging 7 10 Service Manual Assembly 6 Charging IBM Infoprint 1422 Asm Part index numbers Units Description 6 1 5
124. s 2 11 models 1 1 MPF pick roll assembly lubrication 4 7 multipurpose feeder MPF door cover removal 4 8 housing assembly removal 4 70 input tray tests 3 5 locations 5 1 lower housing assembly removal 4 70 parts catalog 7 8 roller assembly removal 4 73 upper housing assembly removal 4 66 N network controller 7 13 diagram 1 4 parts catalog 7 3 removal 4 22 Service checks 2 43 operator panel cable 4 20 7 15 output tray full flags parts catalog 7 5 l 3 IBM Infoprint 1422 removal 4 18 3 16 5 3 23 paper feed alignment 4 5 paper flag MPF 4 66 paper handling options 1 8 paperjams 2 22 3 27 Paper Prompts 3 26 parallel port service check 2 49 Parallel Wrap 3 8 parts catalog cables 7 16 charging 7 10 covers 7 2 electronics 7 16 electronics and cables 7 12 electronics and cables 7 14 frame 7 6 fuser 7 9 howtouse 7 1 multipurpose feeder MPF 7 8 options 7 20 paperfeed 7 4 sensors 7 18 permanent page count 3 16 power cords 7 17 power on reset POR 2 2 power on self test POST 2 3 PPDS Emulation 3 23 Print Contrast 3 17 print quality 1 5 2 56 black page 2 51 blank page 2 50 2 58 does not print 2 59 faintimages 2 58 heavy background 2 52 light or blurred characters 2 56 light print 2 54 Load Paper displays 2 59 media skews 2 58 multiple feeds 2 58 paper fails to feed 2 59 paper st
125. s an error indicator table symptom tables and service checks used to isolate failing field replaceable units FRUs 3 Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems 4 Repair information provides instructions for making printer adjustments and removing and installing FRUs 5 Locations and connections uses illustrations to identify the connector locations and test points on the printer 6 Preventive maintenance contains the lubrication specifications and recommendations to prevent problems 7 Parts catalog contains illustrations and part numbers for individual FRUs Definitions Note A note provides additional information Warning A warning identifies something that might damage the product hardware or software CAUTION A caution identifies something that might cause a servicer harm CAUTION When you see this symbol there is a danger from hazardous voltage in the area of the product where you are working Unplug the product before you begin or use caution if the product must receive power in order to perform the task Preface xxiii IBM Infoprint 1422 Service Manual IBM Infoprint 1422 1 General information The IBM Infoprint 1422 4523 nnn laser printer is a monochrome laser printer designed for individual users or small workgroups Models There are three models differing on standard features including standard memory For informat
126. s procedures for printer preventive maintenance Following these recommendations can help prevent problems and maintain optimum performance Safety inspection guide This guide is to aid you in identifying unsafe conditions If any unsafe conditions exist find out how serious the hazard could be and if you can continue before you correct the hazard Check the following items Damaged missing or altered parts especially in the area of the on off switch and the power supply Damaged missing or altered covers especially in the area of the top cover and the power supply cover Possible safety exposure from any non IBM attachments Lubrication specifications Lubricate only when parts are replaced or as needed not on a scheduled basis Use of lubricants other than those specified can cause premature failure Some unauthorized lubricants may chemically attack polycarbonate parts Use IBM no 10 oil P N 1280443 approved equivalents Mobil DTE27 Shell Tellus 100 Fuchs Renolin MR30 IBM no 23 grease PN 53P8334 approved equivalent Shell Darina 1 or P N 53P8774 to lubricate appropriate areas of the printer Preventive maintenance 6 1 IBM Infoprint 1422 Scheduled maintenance The operator panel displays the message 80 Scheduled Maintenance at a page count interval It may be necessary to replace the fuser assembly transfer roller charge roll and pick tires at this interval to maintain the print quali
127. sed CL closed displays when the sensor switch is open OP open displays Sensor Test Input 0P Input refers to the duplex input sensor in the duplex unit 3 Press Return or Stop to exit the test Duplex Feed 1 This test feeds a blank sheet of paper to the duplex paper stop position 1 To run the Duplex Feed 1 Test 1 Select Duplex Feed 1 from the Duplex Test menu The power indicator blinks while the paper is feeding Duplex Feed 1 Feeding 2 When the paper reaches the duplex paper stop position 1 the power indicator turns on solid and a message appears Duplex Feed 1 Clear Paper 3 Remove the paper and press Go Return or Stop to end the test Diagnostic aids 3 11 IBM Infoprint 1422 INPUT TRAY TESTS Feed Test This test is used to determine if the input tray sensors are working correctly Observe the paper path as blank media is being fed through the printer The upper front door cannot be opened during the feed test To observe the paper path open MPF door cover to access the multipurpose feeder Any media that meets the specifications for the printer can be used for this test To run the Input Tray Feed Test 1 Open the MPF door Note Do not open the front cover 2 Select the Feed Test from the Input Tray Test menu 3 Select the input source Only installed sources display but may include Tray 1 Tray 2 Tray 3 MP Feeder 4 Select Single to feed
128. selected the Print and Hold Delete All Jobs selection this message is displayed The following actions may be taken Press Go to confirm the selection All jobs are deleted Press Return or Stop to cancel the delete operation Insert tray Tray Tray 1 or Tray 2 The printer does not detect the presence or absence of a tray but that paper was not picked Replace the tray and press Go Note This situation usually occurs when the tray is refilled during a job To refill a tray during a printing session press Stop and wait for pages to reach the output bin before refilling the tray The following actions may be taken Insert the requested tray Press Menu until Busy Waiting displays The following selections are available Cancel Job Reset Printer If the message cannot be cleared verify whether the paper is being picked If so and the paper advances to activate the input sensor this message would indicate a sensor problem Otherwise check the pick tires and pick mechanism Diagnostic information 2 13 IBM Infoprint 1422 User attendance messages continued Message Explanation Install Tray x Tray x Tray 2 or Tray 3 or Cancel Job This message is displayed when a paper handling option has been hot unplugged The printer requires the reinstallation of the option to print a page which has been formatted by the interpreter before the option was removed The following actions may be t
129. switch the DIMM If the memory card now works correctly replace the failing DIMM If this does not fix the problem replace the controller card If another DIMM is not available replace the memory option first and then the controller card if necessary Diagnostic information 2 9 IBM Infoprint 1422 Service error codes 9xx continued The engine is experiencing unreliable communications to the specified device Error Description Action 964 Download emulation Perform the following CRC failure Checksum 1 Disable the downloaded emulations failure detected in the See Download Emuls on emulation header or page 3 24 emulation file 2 Reprogram the downloaded emulations If the problem persists replace the emulation card 975 Unrecognizable A failure with the network port network port If the printer is a network model replace the controller card See Controller card 976 Software error in assembly removal on page 4 50 network port 978 Bad checksum while programming network port 979 Flash parts failed while programming network port 980 device Comm Service errors 980 through 984 device can be one of the following Engine Duplex or Tray x x21 2 or 2 10 Service Manual IBM Infoprint 1422 User attendance messages User attendance messages Message Explanation Change Cartridge Invalid Refill Remove the print cartridge and ins
130. ta delle parti Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di assistenza autorizzato Durante lo smontaggio e la manutenzione di questo prodotto il rischio di subire scosse elettriche e danni alla persona elevato personale di assistenza autorizzato deve quindi adottare le precauzioni necessarie ATTENZIONE Questo simbolo indica la presenza A N di tensione pericolosa nell area del prodotto Scollegare il prodotto prima di iniziare o usare cautela se il prodotto deve essere alimentato per eseguire l intervento Sicherheitshinweise e Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des urspr nglichen Modells und bestimmter Bauteile Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung f r die Sicherheit bernommen e Die Wartungsinformationen f r dieses Produkt sind ausschlie lich f r die Verwendung durch einen Wartungsfachmann bestimmt e W hrend des Auseinandernehmens und der Wartung des Ger ts besteht ein zus tzliches Risiko eines elektrischen Schlags und k rperlicher Verletzung Das zust ndige Fachpersonal sollte entsprechende VorsichtsmaBnahmen treffen ACHTUNG Dieses Symbol weist auf eine gef hrliche elektrische Spannung hin die in diesem Bereich des Produkts auftreten kann Ziehen Sie vor den Arbeiten am Ger t den Netzstecker des Ger ts bzw arbeiten Sie mit g
131. tall a new cartridge Change 7nput source custom type name gt This message displays when the user should change the media installed in one of the input options input source gt Tray 1 Tray 2 Tray 3 or MP feeder Custom Type name gt Custom 1 through Custom 6 using the MarkVision utility When the printer is prompting for one of the custom types which has been named by the user then only the custom type name is displayed on line 2 The name may be truncated to fit the display Change 7nput source custom string This message displays when the user should change the media installed in one of the input options input source Tray 1 Tray 2 Tray 3 or MP feeder custom string a user definable name Change lt nput source size This message displays when the user should change the media installed in one of the input options input source Tray 1 Tray 2 Tray 3 or MP feeder lt size gt letter legal B5 A4 Executive Universal A5 Folio or Statement For envelopes lt size gt 7 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope or other Envelope Diagnostic information 2 11 IBM Infoprint 1422 User attendance messages continued Message Explanation Change lt 7nput source lt type lt size This message displays when the user should change the media installed in one of the input options
132. talled on a network printer Press and hold Go while powering the printer The unsupported card will be ignored Remove the card 41 Unsupported A firmware card containing unsupported code is Firmware Card detected Press and hold Go while powering the printer The unsupported card will be ignored Remove the card 50 PPDS This message displays when the PPDS Font Error interpreter has encountered a font error Note This error may only occur when the printer is formatting PPDS print data The following actions may be taken Press Go to clear the message and continue processing the job Press Menu until Busy Waiting appears The following are available Cancel Job Reset Printer 51 Defective This message displays when the printer detects Flash a defective flash This error may occur at power on or during flash format and write operations Press Go to clear the message The flash is marked as bad and normal operation continues Flash operations are not allowed until the problem is resolved 52 Flash Full This message displays when there is not enough free space in the flash memory to hold the resources that have been requested to be written to flash The following actions may be taken Press Go to clear the message and continue processing the job Press Menu until Busy Waiting appears The following are available Cancel Job Reset Printer Diagnostic information 2 19 IBM Infopr
133. teren er godkendt som et Klasse l laserprodukt i overenstemmelse med kravene i IEC 60825 1 Klasse l laserprodukter betragtes ikke som farlige Printeren indeholder internt en Klasse 3b laser der nominelt er en 5 milliwatt galliumarsenid laser som arbejder p belgelaengdeomr det 770 795 nanometer Lasersystemet og printeren er udformet s ledes at mennesker aldrig udsaettes for en laserstr ling over Klasse l niveau ved normal drift brugervedligeholdelse eller obligatoriske servicebetingelser Laser notices xi IBM Infoprint 1422 Huomautus laserlaitteesta Tama kirjoitin on Yhdysvalloissa luokan 1 laserlaitteiden DHHS 21 CFR Subchapter J m rityksen mukainen ja muualla luokan laserlaitteiden IEC 60825 1 maarityksen mukainen Luokan laserlaitteiden ei katsota olevan vaarallisia k ytt j lle Kirjoittimessa on sis inen luokan 1116 3b 5 milliwatin galliumarsenidilaser joka toimii aaltoalueella 770 795 nanometri Laserj rjestelm ja kirjoitin on suunniteltu siten ett k ytt j ei altistu luokan m rityksi voimakkaammalle s teilylle kirjoittimen normaalin toiminnan k ytt j n tekemien huoltotoimien tai muiden huoltotoimien yhteydess VARO Avattaessa ja suojalukitus ohitettaessa olet alttiina n kym tt m lle lasers teilylle Al katso s teeseen VARNING Osynlig laserstr lning n r denna del r ppnad och sp rren r urkopplad Betrakta ej str len Laser notis Denna
134. the D roll and bearing wall force the D roll to unsnap from the shaft Disengage the D roll from the shaft B until the D roll can be rotated to allow clearance for removal 4 44 Service Manual IBM Infoprint 1422 D roll shaft assembly removal tray 1 1 Remove the left side cover See 2 Remove the gear train assembly See 3 Remove the screw and solenoid A 4 With the printer on its back remove the D roll See Note Slowly remove the shaft B while facing the D roll end see Capture the small washer and the bearing The bearing must be removed and the new one reinserted through the opening adjacent to its operating location 1 DEOS Repair information 4 45 IBM Infoprint 1422 3 pin and 2 pin connectors removal 1 Remove the controller card cage See Controller card cage with card in place removal on page 4 48 2 Remove the rear cover See Rear cover removal on page 4 15 3 Unplug the wires on both sides of the connectors 4 Unsnap connectors and remove toward the controller card side Printhead removal 1 Open the front cover 2 Remove the two screws fastening the top cover to the printer frame A 3 Open the rear exit tray and remove the upper left and right screws fastening the top cover to the printer frame B y 4 46 Service Manual IBM Infoprint 1422 4 Lift the rear part of the top cover to clear the output tray full flags You do not have
135. the LVPS fan 4 76 Service Manual IBM Infoprint 1422 LVPS card removal 1 Unplug the printer 2 Remove the right side cover See Right side cover removal on page 4 12 3 Remove the LVPS fan See LVPS fan removal on page 4 76 4 Disconnect all cables attached to the LVPS card The fuser connector has a latch on the back side If it cannot be reached complete steps 5 and 6 first e Remove the four screws A 6 Remove the LVPS Repair information 4 77 IBM Infoprint 1422 Inner link and outer link assembly removal Note Links are shown in light color for visibility They are actually dark in color 1 Remove the controller card cage See Controller card cage with card in place removal on page 4 48 Remove the fuser See Fuser assembly removal on page 4 26 Remove the charge roll See Charge roll removal on page 4 38 Remove the remaining screws fastening the top cover and tilt the cover forward onto the front cover Remove the screw behind the card cage which holds the outer link assembly and the inner link together Remove the screw behind the card cage which fastens the link guide to the left guide assembly 4 78 Service Manual IBM Infoprint 1422 7 Use a flat blade screwdriver to wedge the charge roll arm from the left guide assembly and remove the inner link 4 Repair information 4 79 IBM Infoprint 1422 8 Remove the be
136. ting Env Prompts controls which tray a change prompt is directed to when envelopes are sensed to be the wrong size Selections include Auto MP Feeder and Manual Env Reduced Curl Use this setting to reduce paper curl problems The printer engine speed is reduced when this setting is turned on Only use this for paper Settings are Off and On and the default is Off Exit Config Menu Select Exit Config Menu to exit the Configuration Menu and return to normal mode 3 26 Service Manual IBM Infoprint 1422 Paper jams Most paper jams are caused by improper print media or incorrect loading of the media Note To clear the Paper Jam error message you must remove all jammed print media from the entire paper path The following illustration shows the path that print media travels through the printer The path varies depending on the input source trays and multipurpose feeder and output bin you are using See Paper jam messages on page 2 22 for more information 200 amp 201 Paper jams 250 Paper jam 24x Paper jam Note To avoid tearing print media pull all jams out gently and slowly Use both hands and even pressure if possible Diagnostic aids 3 27 IBM Infoprint 1422 3 28 Service Manual IBM Infoprint 1422 4 Repair information DANGER Do not connect or disconnect a communication port a teleport or any other connector during an electrical storm Warning Read the following before handl
137. tray 3 made it through the tray 2 pass thru sensor but failed to make the input sensor in time 250 Paper Jam Check MP Feeder Media in the multipurpose feeder was picked two attempts if necessary but did not make it to the input sensor 1565 Emul Error Load Emul Option The emulation version on the card does not function with the printer code The correct version must be downloaded Diagnostic information 2 23 IBM Infoprint 1422 Sub error codes The sub error codes are helpful troubleshooting a paper path problem Each status byte has a different level of troubleshooting value for each area of the printer The following table displays up to 8 status bytes of data Some or all of these bytes may be used to help diagnose a printer problem These status bytes are designed to help isolate paper jams and paper feed problems in the base printer DU XX XX XX XX DU XX XX XX XX To identify the bytes Byte 1 Byte 2 Byte 3 Byte 4 DU XX XX XX XX DU XX XX XX XX Byte 5 Byte 6 Byte 7 Byte 8 Displayed error codes When a 9xx or 2xx error displays 1 Press and hold Return and press Select to enter for sub error codes The first screen of information displays Write down the information 2 Continue pressing Return and Select until each screen of information is obtained When the last screen displays the original message displays Printed error codes Additional information is available
138. ts catalog 7 5 removal 4 59 exit drive motor parts catalog 7 5 removal 4 58 F factory defaults 3 24 fan cooling 4 82 LVPS 4 76 7 13 Feed Test 3 12 flash memory options 7 21 specifications 1 6 test 3 14 Flash Test 3 14 fonts 1 7 fuser assembly parts catalog 7 9 removal 4 26 service check 2 40 Fuser Temp 3 17 G Gap Adjust 3 17 H high voltage power supply HVPS card removal 4 75 connectors 5 8 parts catalog 7 13 service check 2 40 input sensor removal 4 44 L Laser notices _ iv vii LCD Test 3 6 locations duct cover assembly 5 1 flags 5 1 front cover 5 1 MPF door 5 1 low voltage power supply LVPS card removal 4 77 connectors 5 7 fan removal 4 76 parts catalog 7 13 service check 2 39 lubrication drive assembly 4 6 exit drive assembly 4 6 exit gear drive assembly 4 7 MPF pick roll assembly 4 7 ratchet drive 4 6 ratchet drive assembly 4 6 rear cover assembly 4 7 lubrication specifications 6 1 main drive assembly lubrication 4 6 parts catalog 7 5 removal 4 55 main drive motor assembly parts catalog 7 5 IBM Infoprint 1422 removal 4 53 service check 2 42 maintenance handling ESD sensitive parts 4 1 lubrication 4 6 maintenance kit 6 2 preventive 6 1 maintenance approach 1 1 maintenance kits 6 2 media input sources 1 10 options 1 9 output sources 1 11 paper sources 1 9 memory options 1 6 messages paper jam messages 2 22 service error codes 2 6 user attendance message
139. tter legal B5 A4 A5 Exec Univ Folio or Stmt The following actions may be taken Load media in the indicated source Press Menu until Busy Waiting displays Select one of the following Cancel Job Reset Printer If the message cannot be cleared go to Input tray s service check on page 2 64 No Jobs Found When a PIN personal identification number is Retry added to a Confidential Print job and there are no jobs associated with the PIN number The following actions may be taken Press Go to enter another PIN Press Return or Stop to exit the PIN entry operation Res Reduced This message displays only when the warning Resolution Reduction setting is enabled The following actions may be taken Press Stop to take the printer offline No more data is processed but the printer processes all the paper currently in the paper path Press Menu to access the Busy Waiting menu group Select one of the following Cancel Job Reset Printer 31 Missing or The cartridge may be missing and the front door Defective Cart closed Return the cartridge Or the cartridge may be defective Replace the cartridge Diagnostic information 2 15 IBM Infoprint 1422 User attendance messages continued Message Explanation 32 Unsupported Print Cartridge Error 32 displays when the top cover is closed and an unsupported print cartridge is detected It may take the printer 10 2
140. two screws as shown C C 7 Remove the top cover being careful not to damage the output tray full flags when you remove the cover Repair information 4 11 IBM Infoprint 1422 Right side cover removal Remove the paper tray Open the front cover Open the MPF door Remove the screw below the front cover which fastens the side cover to the frame A PON A 5 Open the rear cover and remove the second screw down from the top left corner B 6 Pull the top of the right cover away from the printer slightly 4 12 Service Manual IBM Infoprint 1422 7 Unlatch the cover from the frame behind the front of tray C 8 Remove the cover The MPF door may need to be lifted slightly for the side cover to clear Repair information 4 13 IBM Infoprint 1422 Left side cover removal 1 Open the front cover and the MPF door 2 Disengage the two latches A located in the front and top 3 Swing the left side cover away from the printer 4 14 Service Manual IBM Infoprint 1422 Rear cover removal 1 Remove the paper tray 2 Remove the right side cover See Right side cover removal on page 4 12 3 Remove the left side cover See Left side cover removal on page 4 14 4 Disconnect the sensor cable in line connector A below the lower left corner of the controller cage Note Be sure to reconnect the sensor cable when reinstalling the rear cover The printer fails to op
141. ty and reliability of the printer The parts are available as a maintenance kit with the following part numbers Maintenance kits Description Part number 110 V maintenance kit 56P2333 220 V maintenance kit 56P2337 100 V maintenance kit 56P2338 After replacing the kit the maintenance count must be reset to zero to clear the 80 Scheduled Maintenance message See Reset Maint Cnt on page 3 22 6 2 Service Manual IBM Infoprint 1422 7 Parts catalog How to use this parts catalog Abbreviations used in the parts catalog includ the following NS Not Shown in the Asm Index column indicates that the part is procurable but is not pictured in the illustration 101 102 0r 111 FRUs may be identified by model numbers The following table lists the models and their descriptions Machine type and model Description 4523 801 or Duplex non network 4523 d02 4523 dn1 or Duplex network 4523 dn2 4523 001 or Simplex non network 4523 002 Parts catalog 7 1 IBM Infoprint 1422 Assembly 1 Covers ANAIEN lj Bi 7 2 Service Manual Assembly 1 Covers IBM Infoprint 1422 aid Units Description 1 1 56P2302 1 Rear cover assembly 2 56P2301 1 Rear exit door assembly 3 56P2306 1 Top cover assembly 4 56P2307 1 Right cover assembly 5 56P2305 1 Front cover assembly 6 56P2303 1 MPF door cover assembly 7
142. ulo J para Classe 1 de produtos laser Em outros locais est certificada como um produto laser da Classe em conformidade com os requisitos da norma IEC 60825 1 Os produtos laser da Classe 540 considerados perigosos Internamente a impressora cont m um produto laser da Classe 1116 3b designado laser de arseneto de pot ssio de 5 milliwatts operando numa faixa de comprimento de onda entre 770 e 795 nan metros O sistema e a impressora laser foram concebidos de forma a nunca existir qualquer possiblidade de acesso humano a radia o laser superior a um nivel de Classe durante a opera o normal a manuten o feita pelo utilizador ou condi es de assist ncia prescritas X Service Manual IBM Infoprint 1422 Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J voor andere landen in IEC 60825 1 Laserprodukten van klasse worden niet als ongevaarlijk aangemerkt De printer is voorzien van een laser van klasse IIIb 3b dat wil zeggen een gallium arsenide laser van 5 milliwatt met een golflengte van 770 795 nanometer Het lasergedeelte en de printer zijn zo ontworpen dat bij normaal gebruik bij onderhoud of reparatie conform de voorschriften nooit blootstelling mogelijk is aan laserstraling boven een niveau zoals voorgeschreven is voor klasse 1 Lasermeddelelse Prin
143. user out while pressing the duplex diverter Non duplex models do not have the diverter The front cover door must be closed to remove the fuser Repair information 4 27 IBM Infoprint 1422 Installation notes During reassembly of the fuser keep the front door closed to prevent separation of the roller in the fuser Be sure to route the cables through the frame and through the cable retainer D 4 28 Service Manual IBM Infoprint 1422 Fuser paper exit guide assembly removal 1 Unplug the printer 2 Remove the left side cover See Left side cover removal on page 4 14 3 Remove the right side See Right side cover removal on page 4 12 4 Remove the rear cover See Rear cover removal on page 4 15 5 Using a long shank Phillips screwdriver remove the four screws A which fasten the fuser metal frame to the printer frame Repair information 4 29 IBM Infoprint 1422 6 Carefully slide the fuser out far enough to reach the screw that holds the exit guide B Remove the screw Note Insert the screwdriver through the top cover to access the screw with the minimum fuser movement 4 30 Service Manual IBM Infoprint 1422 7 Ease the guide back and forth while sliding it to the left and into the opening in the metal frame to allow the right side to disengage from the frame 8 Swing the right side out enough to clear the metal frame 10 Remove the exit guide assembly Repa
144. ut paper feed sensor Controller card assembly Make sure the input paper feed sensor is working properly Check for a broken or stuck flag on the input paper feed sensor Make sure the cable is seated on the controller card assembly J20 Verify 5 V dc on pins 1 4 7 and ground on pins 43 46 and 9 See Locations and connections on page 5 1 for more information If correct replace the input paper feed sensor If the voltage is not correct replace the controller card assembly Note Always check printhead alignment after replacing the controller card assembly See Printhead assembly adjustment on page 4 2 for hardware alignment of the printhead Diagnostic information 2 47 IBM Infoprint 1422 Paper never picks FRU Action Paper tray Make sure the paper tray and paper are correctly positioned Check the input tray for missing or broken parts Replace the tray as necessary Paper feed solenoid Controller card assembly Make sure solenoid is installed correctly and its cable is plugged into the controller card assembly at J15 See Locations and connections on page 5 1 for more information Verify approximately 55 ohms in the solenoid If not correct replace the solenoid Verify the solenoid has the spring in place and functions mechanically If this is true and the resistance is correct replace the controller card assembly Note Always check pri
145. val on page 4 12 for more information Remove the print cartridge Check from C on the HVPS to the bearing on the left side of the charge roll See page 5 8 for more information Check from the Dr B TAR developer roll D transfer roll T and photoconductor DC respectively to the corresponding pin on the right side frame where the print cartridge makes its contacts If any show discontinuity unplug the power cord remove the HVPS and check the cartridge contact assemblies springs for continuity and damage If the charge roll and the cable at C show discontinuity replace the left guide assembly See High voltage power supply HVPS on page 5 8 for testing the board RO Fuser service check When toner is partially fused to the paper itis usually caused by low fuser temperature The line voltage to the printer must be within the following limits e 90 V ac 120 V ac for nominal 100 V model printer 100 V ac 127 V ac for the nominal 110 V model printer e 200 V ac 240 V ac for the nominal 220 V model printer 2 40 Service Manual IBM Infoprint 1422 Cold fuser service check FRU Action Fuser assembly Unplug the printer and disconnect the fuser LVPS heater cable from the LVPS card connector CN3 See Low voltage power supply LVPS on page 5 7 for more information Check for continuity across the fuser heater pins 1 and 3 or outer pins If there is no continuity r
146. ve at the duplex Remove Trayl input sensor but did leave the printer exit Pull Down Lever Sensor At Printer Rear 235 Paper Jam A piece of media is over the duplex sensor after Remove Tray1 Pull Down Lever a sheet has been picked from the duplex At Printer Front 237 Paper Jam A piece of media did not reach the printer input Check Duplex sensor after leaving the duplex unit 2 22 Service Manual IBM Infoprint 1422 Paper jam messages continued Message Explanation 238 Paper Jam Check Duplex A piece of media is most likely jammed in the duplex area Remove tray 1 and pull down the lever to access the jam area If the paper is not in the duplex area then check the rear of the printer by opening the rear door 239 Paper Jam Remove Tray 1 Pull Down Lever At Printer lt oc A paper jam has occurred in the duplex unit Indicates a load problem with the exit motor also serves as a duplex motor High load could be from using non specified too heavy media in duplex paper path obstructions high frictional forces in the redrive unit rear cover or a worn motor loc can be Front or Rear 242 Paper Jam Check Tray 2 Tray 2 pass thru sensor is covered during warm up Try opening Tray 2 If the tray is difficult to remove then you may have to remove the tray above or below the tray to remove the jammed pages 243 Paper Jam Check Tray 3 Media picked from
147. voltage contacts are clean If the cartridge is installed correctly and the problem persists try a new cartridge The cartridge may be nearing end of life HVPS card Check the cartridge contacts for correct Controller card installation and contamination where contact is assembly made with the print cartridge and HVPS card Cartridge contacts Clean as necessary assembly If this does not correct the problem replace the HVPS If that does not correct the problem replace the controller card assembly Note Always check printhead alignment after replacing the controller card assembly See Printhead assembly adjustment on page 4 2 for hardware alignment of the printhead Partial blank image white spots no periodic pattern FRU Action Print cartridge not a FRU Remove the print cartridge and gently shake the assembly to evenly distribute the toner If the print cartridge is low try a new one Fuser assembly Check springs at each end of the fuser backup roller to ensure adequate and even pressure is applied to the fuser belt Replace the fuser if necessary Paper not a FRU Make sure recommended paper is being used 2 52 Service Manual IBM Infoprint 1422 Variation in image density horizontally across page FRU Action Print cartridge Right guide assembly Left guide assembly The charge roll may have unbalanced pressure against the PC drum Check for equal f
148. wing sequence a The operator panel light comes on b Diamonds display from left to right c Dots display left to right d The memory size and processing speed temporarily display e The operator panel displays Performing Self Test f Ready displays If immediately following power on the operator panel lights are on but the printer does not go through steps a and b above replace the controller card assembly Note Always check printhead alignment after replacing the controller card assembly See Printhead assembly adjustment on page 4 2 for hardware alignment of the printhead Note U S versus non U S and the printer configuration ID can be reset This affects default measurements and paper size This be changed See Defaults on page 3 15 in the Diagnostics Mode See Diagnostics Mode on page 3 2 for more information 2 38 Service Manual IBM Infoprint 1422 Dead machine service check Note Check the AC line voltage The voltage should be within the following limits 90 V ac 120 V ac for nominal 100 V model printer 100 V ac 127 V ac for the nominal 110 V model printer 200 V ac 240 V ac for the nominal 220 V model printer Low voltage power supply LVPS service check FRU Action Low voltage power supply LVPS 100 V 110 V or 220 V Unplug the power and verify that the cable is correct and functioning Replace if necessary
149. y engaging the cover open switch lever FRU Cover interlock switch Action Disconnect the cover interlock cable from the interlock switch Push the cover interlock switch to the closed position and verify continuity between the bottom and middle terminals Open the switch and verify continuity between the bottom and top terminals The top and middle terminals should indicate discontinuity at all times If the switch is good verify 5 V dc on the middle spade of the cable and ground on the top spade of the cable If voltage is not present see Controller card service check on page 2 38 Replace the switch if faulty Diagnostic information 2 37 IBM Infoprint 1422 Controller card service check Warning Never replace both the operator panel and controller card at the same time Otherwise some critical settings will be permanently lost FRU Controller card assembly Action Check for 5 V dc and 24 V dc from the LVPS card to the controller card assembly 1 Turn the printer off 2 Disconnect the LVPS cable from the controller card at J17 3 Turn the printer on 4 Verify 24 V dc from the cable connector sockets 1 and 2 and 5 V dc at socket 5 If voltages are not present or incorrect see Low voltage power supply LVPS service check on page 2 39 Note With all cables connected the printer should complete POST within approximately 12 15 seconds in the follo
150. ymptom tables on page 2 3 f you have an error message or user message check the following Service error codes on page 2 6 User attendance messages on page 2 11 e Additional information Service checks on page 2 36 Solving print quality problems on page 2 56 Diagnostic information 2 1 IBM Infoprint 1422 Power On Reset POR sequence The following is an example of the events that occur during the POR sequence when the printer is turned on 1 2 OO Ff Diamonds are displayed on the operator panel While code is being loaded into DRAM dots scroll across the operator panel A screen is displayed with the memory and processor speed A typical example of this message is 32 Mb 366 Mhz Performing Self Test is displayed Busy is displayed Close Door will be posted if the cover is open Any cartridge errors such as Defective Cartridge are posted Applicable maintenance messages are posted For example 80 Scheduled Maintenance Applicable toner low messages are posted The printer displays Ready 2 2 Service Manual IBM Infoprint 1422 Symptom tables POST symptom table These symptoms may appear during the POST Power on Self Test See Power On Reset POR sequence on page 2 2 for the sequence when a printer is turned on Symptom Action The main motor cooling fan and fuser do not come on See Cover int
151. ymptoms 2 3 covers locations 1 3 parts catalog 7 2 removals 4 8 D data streams 1 6 defaults 3 15 Demo Mode 3 24 Diagnostics Mode Base Sensor Test 4 48 3 14 l 1 IBM Infoprint 1422 description 3 1 Device Tests Flash Test 3 14 Duplex Tests Duplex Feed 1 3 11 Quick Test 3 9 Sensor Test 3 11 Top Margin 3 10 entering 3 2 EP Setup Charge Roll 3 17 EP Defaults 3 17 Fuser Temp 3 17 Gap Adjust 3 17 Print Contrast 3 17 Transfer 3 17 Error Log Clear Log 3 20 Display 3 18 PrintLog 3 19 Exit Diagnostics 3 20 Hardware Tests Button Test 3 6 DRAM Test 3 7 LCD Test 3 6 Parallel Wrap 3 8 Input Tray Tests Feed Test 3 12 Sensor Test 3 12 Print Tests MP Feeder 3 5 Prt Quality Pgs 3 6 Tray1 3 5 Tray2 3 5 Tray 3 3 5 Printer Setup Configuration ID 3 16 Defaults 3 15 Edge to Edge 3 16 Page Count 3 16 Par S Strobe Adj 3 16 Perm Page Count 3 16 Registration 3 4 Download Emuls 3 24 DRAM Test 3 7 duplex assembly parts catalog 7 5 1 2 Service Manual tray removal 4 24 Duplex Feed 1 3 11 duplex input sensor Sensor Test 3 11 E Edge to Edge 3 16 Energy Conserve 3 25 Env Prompts 3 26 EP defaults 3 17 error codes 2 6 error log Clear Log 3 20 Display Log 3 18 PrintLog 3 19 Print Log configuration menu 3 26 error messages disconnected cables 2 34 paperjams 2 22 service error codes 2 6 sub error codes 2 24 user attendance messages 2 11 ESD sensitive parts 4 1 exit drive assembly lubrication 4 7 par

4048-1xx Lexmark T430 Service Manual

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