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Sun StorEdge 3000 Family Installation, Operation, and Service Manual

1. ee aageae 6 E FIGURE 4 19 Configuration 1 Single Bus Configuration With Two Hosts NY BQ E3 E D2 BJ B2 2 Ee ik EE FIGURE 4 20 Configuration 2 Split Bus Configuration With Two Hosts D p E E FIGURE 4 21 Configuration 3 Split Bus Configuration With One Host Caution A maximum of 16 drive IDs is allowed per channel Therefore do not connect a split bus channel 0 or channel 2 6 IDs to a single bus expansion unit 12 IDs 4 18 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 X 2 Ta FS yE aaa To E To To E Ko x Ko TO KJ Ko To Ko To Eo aaaaaaj a w IGURE 4 23 Configuration 5 Single Bus Configuration With Two Single Bus Expansion its Chapter 4 Connecting Your SCSI Array 4 1 FIGURE 4 24 Configuration 6 Single Bus RAID Connected to One Single Bus E
2. No No No No v v v Turn it on Connect it Seat it Is the LED ribbon cable on the right ear loose No i Yes Secure the A lt lt ribbon cable Replace chassis No Notes Continue with Prior to replacing a chassis try the following 3B Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array FIGURE 7 6 Front Panel LEDs Flowchart 1 of 5 Chapter 7 Troubleshooting Your Array 7 17 3B Front panel LEDs problem SCSI Front panel power LED amber Is the power connected Are both power switches on Yes Yes Are the power cords well seated No No No v v v Turn them on Connect them Seat them Yes Is either power cooling FRU LED amber No Continue with 1A Replace chassis No Is the LED ribbon cable on the right ear loose Secure the ribbon cable End Notes Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array FIGURE 7 7 Front Panel LEDs Flowchart 2 of 5 7 18 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3C Front panel
3. VO Time Out Error 5 Nes message Notes 1 When checking the cabling look for bent pins loose wires loose cable shielding or loose cable casing 2 View this error in Sun StorEdge Configuration Service message file or event viewer the event log or in the firmware application 3 Drive was not seated Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array Continue with 7B FIGURE B 7 JBOD or Expansion Unit Troubleshooting Flowchart 1 of 4 B 20 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 7B l JBOD or Expansion Unit Problem SCSI E pe Try another Remove 5 Replace J Yes p pi p i gt SCSI gt primary Resolved Yes gt controller seeing cabling connection controller drives No No No y Reseat I O Eng Resolved Resolved module with known good Yes p N Resolved Yes End Replace 9 VO module No No Y Replace I O module with Yes Resolved known good Resolved Yes End Yes v No v Rep ace Yes End chassis End End Notes 1 When checking the cabling look for bent pins loose wires loose cable shielding or loose cable casing 2 Controller not seeing drives is related to the View a
4. Appendix F Configuring a Linux Server F 5 F 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX G Configuring an IBM Server Running the AIX Operating System This appendix provides access information and LUN setup information needed when you connect a Sun StorEdge 3310 SCSI array to an IBM server running the IBM AIX OS For a list of supported HBA adapters refer to the release notes for your array The information in this appendix supplements the configuration steps presented in Chapter 4 and covers the following topics Section G 1 Setting Up a Serial Port Connection on page G 2 Section G 2 Accessing the Firmware Application From an IBM Server Running AIX on page G 3 Section G 3 Identifying the Device On Which To Create a Logical Volume on page G 4 Section G 4 Using SMIT to Enable an AIX Host to Recognize New LUNs on page G 5 Section G 5 Creating a Volume Group on page G 6 Section G 6 Creating a Logical Volume on page G 7 Section G 7 Creating a File System on page G 7 Section G 8 Mounting the New File System on page G 8 Section G 9 Verifying That the New File System Is Mounted on page G 9 G 1 G 1 Setting Up a Serial Port Connection The RAID controller can be configured by means of a host system running a VT1000 terminal emulation program or by a Windows terminal emulation program such as HyperTe
5. CH1 p DUAL BUS conr GY il RAID array ERROR TERM O O O Ga S DES U ele Expansion unit ERROR TERM LO Q C lt lt so U sll Expansion unit Bus cable Expansion cable Host cable FIGURE 4 27 Single Bus Configuration With One Host and Two Expansion Units In FIGURE 4 28 the RAID array and one expansion unit 1 have been configured for split bus configuration and expansion unit 2 is set for single bus configuration Channel 3 has been reassigned as a drive channel and connected to the second expansion unit The RAID channels 0 and 2 are connected and expanded into the split bus expansion unit 1 and RAID channel 3 is connected and expanded into a single bus expansion unit 2 Chapter 4 Connecting Your SCSI Array 4 25 RAID CH 0 expanded Host server RAID array split bus ERROR TERM CH3 gt Q amp DuAL Bus conr G RAID CH 2 expanded SNGL BUS CONF Expansion unit 1 split bus ERROR TERM O OO ii
6. Connect the serial null modem cable to the disk array and to the serial port on the HP server Note A DB9 to DB25 serial cable adapter is shipped with the disk array to connect the serial cable to a DB25 serial port on your host if you do not have a DB9 serial port COM port COM port FIGURE H 1 RAID Array COM Port Connected Locally to the Serial Port of a Host System Power on the array After the array is powered up power on the HP server and log in as root or su to root if you are logged in as a user Start the Kermit program and set the parameters as shown in the following example Use the device specific name for the serial port you are using In the example the serial port being configured is dev tty0p1 Appendix H Configuring an HP Server Running the HP UX Operating System H 3 kermit Executing usr share lib kermit ckermit ini for UNIX Good Morning C Kermit 7 0 197 8 Feb 2000 for HP UX 11 00 Copyright C 1985 2000 Trustees of Columbia University in the City of New York Type or HELP for help C Kermit gt set line dev tty0p1 C Kermit gt set baud 38400 dev tty0p1 38400 bps C Kermit gt set term byte 8 C Kermit gt set carrier watch off C Kermit gt c Connecting to dev tty0p1 speed 38400 The escape character is Ctrl ASCII 28 FS Type the escape char
7. For a list of the FRU part numbers refer to the Sun StorEdge 3000 Family FRU Installation Guide Customer Provided Cables Customers must provide one Ultra 160 SCSI cable per host to connect a host to a RAID array expansion unit or JBOD up to two host cables might be needed per array To obtain qualified cables consult your Sun sales representative Chapter 3 Unpacking Your SCSI Array 3 3 3 5 Mounting Your Array in a Rack or Cabinet Refer to the Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays for instructions on how to install and prepare a rack or cabinet for mounting your array 3 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 4 Connecting Your SCSI Array This chapter provides procedures for connecting the array to power and to network devices and for cabling the Sun StorEdge 3310 SCSI RAID array for single bus or split bus configurations For details on cabling the Sun StorEdge 3310 SCSI JBOD array see Appendix B The topics covered in this chapter are as follows Section 4 1 Converting Your Front Bezel Locks So the Keys Cannot Be Removed on page 4 2 Section 4 2 Hardware Connections on page 4 4 Section 4 3 Connecting the Chassis to an AC Power Outlet on page 4 5 Section 4 4 Connecting the Chassis to DC Power Outlets on page 4 8 Section 4 5 Powering Up and Checking LEDs on page 4 9 Section 4 6 Single Bu
8. amp Expansion unit 2 single bus MNOO O C o0 RAID CH 3 expanded rF me o Q 0 oT p J Bo 42 Bus cable Expansion cable Host cable FIGURE 4 28 Split Bus Single Bus Configuration With One Host and Two Expansion Units 4 10 3 Adding an Expansion Unit to an Existing RAID Array To install an expansion unit to an existing configured RAID array perform the following steps Stop I O and shutdown the controller to ensure that all data in the cache is written to disk For details on shutting down see Section 4 15 Power Off Procedure on page 4 35 4 26 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 2 Physically cable the new expansion unit to the array using a valid cabling configuration See Section 4 10 1 Cabling to One Expansion Unit on page 4 21 and Section 4 10 2 Cabling to Two Expansion Units on page 4 23 for more information on expansion unit cabling configurations Power on the expansion units For details on the power on sequence see Section 4 14 Power On Sequence on page 4 34 Power on the RAID array Note You can attach up to two expansion units to a RAID array if channel 1 or channel 3 is configured as a drive channel When you configure a host channel as a drive channel the primary ID PID is set to 8 and the secondary ID SID is set to 9 To avoid SCSI ID conflicts change the newly assigned driv
9. Check that LED ribbon cable in right ear is not loose Resolved End 1 0 module LED amber Yes Continue with 5A Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 No gt Replace chassis No gt EMU module LED is amber Consult Sun Technical Support 3E Front panel LEDs problem SCSI Verify the air ee gt a ee Resolved Yes End working properly ventilation Fix if needed No v Check that LED ribbon cable in right ear is not loose Resolved Yes End Yes No Replace controller End that reported over temperature error Resolved Yes End Notes 55 degrees Celsius equals 131 degrees Fahrenheit No Prior to replacing a chassis try the following y Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good Replace chassis FRU from the same array FIGURE 7 10 Front Panel LEDs Flowchart 5 of 5 7 7 4 I O Controller Module The following flowchart provides troubleshooting procedures for the I O controller module Chapter 7 Troubleshooting Your Array 7 21 5A I O Module Problem SCSI Chec
10. lvcreate L 4092 dev vg02 Both character and block device files for the new logical volume are created in the volume group directory ls dev vg02 group lvol1 rlvoll Applications should use these names to access the logical volumes Unless you specify otherwise HP UX creates names in the form shown in the example To specify custom names for logical volumes please see vgcreate 1M Appendix H_ Configuring an HP Server Running the HP UX Operating System H 9 H 9 Creating an HP UX File System The following command creates a file system on the logical volume created in the previous steps sbin newfs F vxfs dev vgmynewvg rlvoll H 10 Mounting the File System Manually The process of incorporating a file system into the existing directory structure is known as mounting the file system The files although present on the disk are not accessible to users until they are mounted 1 Create a directory to use as the mount point for your new file system mkdir usr local myfs 2 To mount your file system type the following mount dev vgmynewvg lvol1l1 usr local myfs H 11 Mounting the File System Automatically By placing information about your file system in the fstab file you can have HP UX mount the file system automatically during bootup You can also use the name of the mount point in mount commands that you issue from the console 1 Make a copy of the existing fstab file
11. pci 70 20 t2d0 lt S t2d1 lt S OE t4d0 lt S t4d1 lt S t6d0 lt S 5 c0t6d1 lt SU pci 70 20 6 c0t8d0 lt SU pci 70 20 7 cOt8d1l lt SU pci 70 20 8 c1t1d0 lt SU pci 71 20 9 cltidl lt SU pci 71 20 10 clt3d0 lt SU pci 71 20 11 clt3d1 lt SU pci 71 20 12 c1t5d0 lt SU pci 71 20 14 sbus 7d 0 15 c3t3d0 lt SU IN 3310 0200 IN 3310 0200 IN 3310 0200 IN 3310 0200 IN 3310 0200 00 pci 2 SU IN 3310 0200 00 pci 2 SU IN 3310 0200 00 pci 2 SU IN 3310 0200 00 pci 2 SU IN 3310 0200 00 pci 2 SU IN 3310 0200 00 pci 2 SU IN 3310 0200 00 pci 2 SU IN 3310 0200 00 pci 2 SU IN18G cyl 75 IN 3310 0200 cyl 34901 al 00 pci 2 SUNW q cyl 00 pci 2 SUNW q cyl 00 pci 2 SUNW q cyl 00 pci 2 SUNW ql cyl 00 pci 2 SUNW ql cyl NW ql cyl NW ql cyl NW ql cyl cyl cyl cyl cyl NW q 06 al NW q1 NW q1 NW q1 NW q1 t 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w50020 34901 alt 2 hd lc 4 fp 0 0 ssd w5
12. Single Bus and Split Bus Configurations The drive bus configuration determines how drives and drive IDs are assigned to drive channels on the controller A single bus configuration assigns all disk drive IDs in a controller to one channel typically CH 0 for the RAID array and CH 2 for an expansion unit A split bus configuration assigns half the disk drive IDs to CH 0 and the other half to CH 2 in the RAID array and then typically adds more disk drive IDs to both CH 0 and CH 2 when it is connected to an expansion unit Each drive channel can have up to 16 IDs 0 to 15 ID 6 and ID 7 are reserved for internal connections On the back panel of each RAID array on the I O module the SB icon is displayed next to the CH 0 port and the SCSI SNGL BUS CONF port to indicate where to connect the SCSI jumper cable for a single bus configuration Similarly the DB icon is displayed next to the CH 2 port and the split bus CONF port to indicate where to connect the SCSI jumper cable for a split bus configuration Single bus configuration Split bus configuration formerly known as dual bus FIGURE 4 7 Single Bus and Split Bus Icons On the back panel of each expansion unit the SB icon indicates where to connect the jumper cable for a single bus configuration The physical drive IDs are also displayed on the lower inside front edge of the chassis These IDs are automatically assigned and appear in the RAID controller status tables Sun
13. Temp 4 Temp 5 Temp 6 Disk Slot 0 11 Temp CPU Temp Board 1 Temp Board 2 7 2 Center drive temperature sensor Temperature sensor on left side power supply module Temperature sensor on left side EMU module Temperature sensor on right side EMU module Right drive temperature sensor Temperature sensor on right side power supply module Disk slot identifier refers to the backplane FRU to which disks are connected Temperature sensor on RAID controller Temperature sensor on RAID controller Temperature sensor on RAID controller lt 32 F 0 C or gt 131 F 55 C lt 32 F 0 C or gt 140 F 60 C lt 32 F 0 C or gt 140 F 60 C lt 32 F 0 C or gt 140 F 60 C lt 32 F 0 C or gt 131 F 55 C lt 32 F 0 C or gt 140 F 60 C Not applicable gt 203 F 95 C gt 185 F 85 C gt 185 F 85 C RAID LUNs Not Visible to the Host Note Some versions of operating system software or utilities might not display all mapped LUNs if there is no partition or logical drive mapped to LUN 0 Map a partition or logical drive to LUN 0 if you are in doubt or refer to your operating system documentation By default all RAID arrays are preconfigured with one or two logical drives For a logical drive to be visible to the host server its partitions must be mapped to host LUNs To make the mapped LUNs visible to a specific host perform the ste
14. cp etc fstab etc fstab orig H 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 2 To include the file system created in the example add the following line to the file etc fstab dev vg0mynewvg lvoll usr local myfs vxfs delaylog 0 2 See the entry for fstab 4 for details on creating etc fstab entries 3 To check to see if fstab was set up correctly type mount a If the mount point and the fstab file are correctly set up no errors appear 4 To verify it is mounted and list all mounted file systems type bdf 5 To unmount the file system type umount usr local myfs Appendix H_ Configuring an HP Server Running the HP UX Operating System H 11 H 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Index A activity LED 5 2 5 8 Agent Options Management window B 11 AIX servers configuring G 1 connecting to the firmware G 3 creating a file system G 7 creating a logical volume G 7 creating a volume group G 6 identifying devices G 4 Kermit access G 4 mounting a file system G 8 serial port parameters G 2 using SMIT to recognize LUNs G 5 alarms silencing 6 7 viewing with SSCS B 11 array mounting 3 4 troubleshooting 7 1 B battery status 6 6 battery LED 5 2 5 8 6 5 baud rate 4 30 E 2 beep codes muting 6 7 bus configurations 4 10 Cc cabinet mounting an array 3 4
15. fa E Event Viewer Z system Information ES Performance Logs and Alerts 3 Shared Folders S Device Manager Local Users and Groups Sy Storage 3 Disk Management g Disk Defragmenter Logical Drives GD Damavahla Sharana x BB Unallocated J Primary Partition Partition Basic NTFS Healthy System 8 46 GB lt SDisk 0 Basic C 8 46 GB 8 46 GB NTFS Online Healthy System 2SDisk 2 Basic 3 90 GB Online 5 Right click in the Unallocated partition of your device to display a pop up menu 6 Select Create Partition from the pop up menu A Create Partition Wizard is displayed Create Partition Wizard Select Partition Type You can specify what type of partition to create Select the type of partition you want to create Extended partition isaical dive m Description A primary partition is a volume you create using free space on a basic disk Windows 2000 and other operating systems can start from a primary partition You can create up to four primary partitions on a basic disk or you can make three primary partitions and an extended partition lt Back Cancel Appendix E Configuring a Windows 200x Server or Windows 200x Advanced Server E 5 7 Click Next 8 Select Primary partition and click Next 9 Specify the amount of disk space to use or accept the default value and click Next Create Partition Wizard Specify Partition Size How big do
16. Connecting Cables for a Single Bus Configuration A single bus I O configuration assigns all disk drive IDs in a chassis RAID or expansion unit to one channel This configuration is convenient administratively if you want to assign all RAID array drive IDs to channel 0 and assign all expansion unit drive IDs to channel 2 To configure a RAID array as a single bus configuration connect the SCSI jumper cable between the SCSI ports labeled CH 0 and SNGL BUS CONF as shown in FIGURE 4 9 Tighten the cable jack screws with six full clockwise turns to ensure proper connection and operation ERROR TERM a 9 0o CY GEE SNGL SO gt CHS gt SNGL BUS CONF O O GEE Giz CE ou C cH2 l DUAL BUS conr FIGURE 4 9 Single Bus Connection All Drives are Assigned to a Single Channel CH 0 2 To configure an expansion unit as a single bus configuration connect the SCSI jumper cable between SCSI ports lower left and upper right ports as shown in FIGURE 4 10 Tighten the cable jack screws with six full clockwise turns to ensure proper connection and operation ERROR TERM oO Q C O _ 0 e a U M C Ble ga FIGURE 4 10 Required Jumper Cabling for a Single
17. Each patch applies to one or more particular pieces of firmware including m Controller firmware m Drive firmware m SCSI Accessed Fault Tolerant Enclosure SAF TE firmware SunSolve has extensive search capabilities that can help you find these patches as well as regular patch reports and alerts to let you know when firmware upgrades and other patches become available In addition SunSolve provides reports about bugs that have been fixed in patch updates Each patch includes an associated README text file that provides detailed instructions about how to download and install that patch But generally speaking all firmware downloads follow the same steps Locating the patch on SunSolve that contains the firmware upgrade you want a Downloading the patch to a location on your network m Using your array software Sun StorEdge Configuration Service Sun StorEdge CLI or array firmware in the case of controller firmware to flash the firmware to the device it updates Patch Downloads Once you have determined that a patch is available to update firmware on your array make note of the patch number or use SunSolve Online s search capabilities to locate and navigate to the patch Read the README text file associated with that patch for detailed instructions on downloading and installing the firmware upgrade Follow those instructions to download and install the patch Controller Firmware Upgrade Features The
18. To back of power supply 20 in 50 8 cm To back of power supply handle 21 in 53 34 cm 57 2 Ibs 26 0 kg with 300 GB drives 54 0 Ibs 24 5 kg with 300 GB drives Note Add 12 8 lbs 5 8 kg for packaging if you want to know the shipping weight of your array or expansion unit A 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 A 2 Summary of Sun StorEdge 3310 SCSI Array Specifications TABLE A 2 Summary of Sun StorEdge 3310 SCSI Array Specifications Feature Description General e 12 hot pluggable drives in a 2U high 3 5 inch chassis e Ultra 160 SCSI buses e Autosensing AC or DC power supplies e Dual host access in certain configurations Density e Up to 10 8 TB using 300 GB drives in a RAID array e 21 inch chassis depth e RAID supports one expansion chassis in a dual host configuration or two expansion chassis in a single host configuration Reliability e Redundant hot swappable FRUs e Single or redundant active active hot swappable RAID controllers e Redundant hot swappable event monitoring units EMU e N 1 hot swappable power and cooling e NEBS Level 3 and HALT test certified Designed to meet 99 999 reliability RAID System e Web based 10 100BASE T Ethernet support Storage Resource e Serial port out of band support with modem control Management RAID Levels 0 1 1 0 3 5 3 0 5 0 Rolling firmware upgrades with redundant RAID controllers
19. 8 4 9 4 10 4 11 4 12 4 13 4 14 4 15 Single Bus and Split Bus Configurations 4 10 4 6 1 Default Channel Settings 4 11 Connecting Cables for a Single Bus Configuration 4 12 Connecting Cables for a Split Bus Configuration 4 15 4 8 1 Standard Cabling Scenarios 4 18 Connecting Ports to Hosts 4 20 4 9 1 Connecting a Sun StorEdge 3310 RAID Array 4 20 Cabling to Expansion Units 4 21 4 10 1 Cabling to One Expansion Unit 4 21 4 10 2 Cabling to Two Expansion Units 4 23 4 10 3 Adding an Expansion Unit to an Existing RAID Array 4 26 Establishing Communications With An Array 4 27 4 11 1 Determining the Default IP Address 4 28 4 11 2 Configuring the RS 232 Serial Port Connection 4 29 4 11 3 Manually Setting a Static IP Address 4 30 Setting Up Out of Band Management Over Ethernet 4 32 Remaining Steps 4 34 Power On Sequence 4 34 Power Off Procedure 4 35 Checking LEDs 5 1 5 1 5 2 5 3 LEDs When the Array Is First Powered On 5 1 Front Panel LEDs 5 3 5 2 1 Drive LED Status 5 4 Back Panel LEDs 5 6 5 3 1 I O Module LEDs 5 6 5 3 2 RAID Controller LEDs 5 7 5 3 3 Power Supply and Fan Module LEDs 5 9 5 3 4 EMU Module LEDs 5 10 Contents v vi 6 Maintaining Your Array 6 1 6 1 6 2 6 3 6 4 6 5 6 6 6 7 Scanning Drives 6 2 Using Software to Monitor and Manage Your Array 6 2 6 2 1 Out of Band Connection 6 3 6 2 2 Inband Connection 6 3 6 2 3 Enabling VERITAS DMP 6 4 6 2 4 The VERITAS Volume Mana
20. 9 Event Messages from the Sun StorEdge Diagnostic Reporter on page B 13 Section B 10 Monitoring with the Sun StorEdge CLI on page B 14 Section B 11 Downloading Firmware to Disk Drives in a JBOD on page B 14 Section B 12 Managing Disks in the Sun StorEdge 3310 JBOD Array on page B 15 Section B 13 Enabling VERITAS DMP in a Single Bus Configuration on page B 15 Section B 14 Troubleshooting Sun StorEdge 3310 SCSI JBOD Arrays on page B 16 B 1 gt gt amp Caution Physical drive IDs are set based on the cabling on the array when it is powered up If you are switching from single bus mode to split bus mode or from split bus mode to single bus mode the physical drive IDs change after you power off change the cabling and then power on If you change physical drive IDs on the array check that your application points to the correct IDs Caution When you connect or disconnect SCSI cables the host I O must be inactive Caution You can replace the I O module or change its cables while the array is powered on but the SCSI host buses connected to the array must be inactive Known Limitations Affecting Sun StorEdge 3310 SCSI JBOD Arrays Limitations affecting the Sun StorEdge 3310 SCSI JBOD array are listed below m Daisy chaining is not supported a Sun StorEdge Configuration Service software supports Sun StorEdge 3310 SCSI JBOD arrays However since Sun StorEdge 3310 SC
21. A command line interface utility that provides script based management Refer to the Sun StorEdge 3000 Family CLI User s Guide for CLI information For details on how to install Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter or Sun StorEdge CLI software refer to the Sun StorEdge 3000 Family Software Installation Guide B 8 B 8 1 Monitoring with Sun StorEdge Configuration Service Sun StorEdge Configuration Service supports the Sun StorEdge 3310 SCSI array It also supports to a limited degree standalone Sun StorEdge 3310 SCSI JBOD arrays Since standalone JBOD arrays do not have a RAID controller to manage the disks this software support for JBODs is limited to the following functions a viewing component and alarm characteristics upgrading firmware on hard drives m upgrading firmware on SCSI Accessed Fault Tolerant Enclosure SAF TE devices Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for information about using these functions with JBOD arrays Enabling JBOD Support Use JBOD support only when you have a SCSI array connected directly to a host This enables you to monitor peripheral device condition and events Note Enabling JBOD support might impact I O performance To monitor peripheral device condition and events for a JBOD device from the Sun StorEdge Configuration Service Console you first need to enable JBOD support Note Whenever you choose
22. Chapter 4 and covers the following topics Section H 1 Setting Up a Serial Port Connection on page H 2 Section H 2 Accessing the Firmware Application From an HP Server Running HP UX on page H 3 Section H 3 Attaching the Disk Array on page H 5 Section H 4 Logical Volume Manager on page H 6 Section H 5 Definitions of Common Terms on page H 6 Section H 6 Creating a Physical Volume on page H 7 Section H 7 Creating a Volume Group on page H 7 Section H 8 Creating a Logical Volume on page H 9 Section H 9 Creating an HP UX File System on page H 10 Section H 10 Mounting the File System Manually on page H 10 Section H 11 Mounting the File System Automatically on page H 10 H 1 H 1 Setting Up a Serial Port Connection The RAID controller can be configured by means of a host system running a VT1000 terminal emulation program or by a Windows terminal emulation program such as HyperTerminal Note You can also monitor and configure a RAID array over an IP network using the firmware application or the Sun StorEdge Configuration Service program after you assign an IP address to the array For details see Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 or refer to the Sun StorEdge 3000 Family Configuration Service User s Guide If you are planning to access your array over an IP network or through a terminal server and only
23. IBM AIX servers Appendix H provides information on configuring HP UX servers Using UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information a Software documentation that you received with your system a Solaris operating system documentation which is at http docs sun com Shell Prompts Shell Prompt C shell machine name C shell superuser machine name Bourne shell and Korn shell Bourne shell and Korn shell superuser xii Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files and directories on screen computer output AaBbCc123 What you type when contrasted with on screen computer output AaBbCc123 Book titles new words or terms words to be emphasized Replace command line variables with real names or values Edit your login file Use 1s a to list all files You have mail su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename 1 The settings on your browser might differ from these settings Related Documentation Title Part Number Sun StorEdge 3310 SCSI Array Release No
24. Kermit utility to set these parameters Once you have configured your serial port follow the instructions in the next section G 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 G 2 Accessing the Firmware Application From an IBM Server Running AIX The RAID controller can be configured from the host system by means of terminal emulators such as Kermit To access the controller firmware through the serial port perform the following steps Connect the serial null modem cable to the disk array and to the serial port on the IBM server Note A DB9 to DB25 serial cable adapter is shipped with the disk array to connect the serial cable to a DB25 serial port on your host if you do not have a DB9 serial port COM port COM port FIGURE G 1 RAID Array COM Port Connected Locally to the Serial Port of a Host System Power on the array After the array is powered up power on the IBM server and log in as root or su to root if you are currently logged in as a user Start the Kermit program and set the parameters as shown in the following example Use the device specific name for the serial port you are using In the example the serial port being configured is dev tty0p1 Appendix G Configuring an IBM Server Running the AIX Operating System G 3 kermit Executing usr share lib kermit ckermit ini for UN
25. LEDs problem SCSI Is either power cooling FRU LED amber Front panel fan LED amber Is the LED ribbon cable on the right ear loose Replace chassis Continue with 3D End Continue with 1A Secure the ribbon cable End Notes Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array FIGURE 7 8 Front Panel LEDs Flowchart 3 of 5 Chapter 7 Troubleshooting Your Array 7 19 3D Front panel LED problem SCSI Is Temp LED amber Is Event LED amber No End Is Fan LED amber also Yes v Follow procedure for Fan LED amber on 3C Yes gt Resolved Yes End Check for any amber LEDs in back panel Notes Fahrenheit 55 degrees Celsius equals 131 degrees Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array Check temperature in Event Log messages Controller module LED amber Yes Consult Sun Technical Support FIGURE 7 9 Front Panel LEDs Flowchart 4 of 5 7 20 Is the ambient temp within environmental limits Yes l
26. Over Ethernet on page 4 32 for information about setting up a telnet session The out of band management tools are a The host based Sun StorEdge Configuration Service software a The host based Sun StorEdge Command Line Interface CLI a The firmware application you access when you use the telnet command to connect to the IP address of the controller Note You can install the latest Sun StorEdge 3000 Family CLI or Configuration Service software from the CD for your product or download the software from the Sun Download Center See your product release notes for details Note By default the CLI and the Sun StorEdge Configuration console automatically access in band all arrays connected to the host server where the software is installed m A static IP address enables you to use telnet or other out of band management sessions to manage the array with no risk of a DHCP server changing its IP address See Section 4 11 3 Manually Setting a Static IP Address on page 4 30 for information Determining the Default IP Address When the array is first powered up the default IP address setting uses the IP address assigned by a DHCP server Note If you do not use a DHCP server with the array you will not have an IP address and will need to use the serial port connection to create an IP address See Section 4 11 2 Configuring the RS 232 Serial Port Connection on page 4 29 If the RAID array is connect
27. Select the chip hardware address and MAC address that is displayed Choose Set IP Address Address Type the desired IP address subnet mask if it is not automatically supplied and gateway address choosing each menu option in turn backspacing over any existing entries If your network sets IP addresses using a RARP server and you prefer using it to using a static IP address type RARP rather than an IP address and do not type a subnet mask or gateway address If your network sets IP addresses using a DHCP server and you prefer using it to using a static IP address type DHCP rather than an IP address and do not type a subnet mask or gateway address Press Esc to continue A confirmation prompt is displayed Change Set IP Address Choose Yes to continue Note You must reset the controller for the configuration to take effect You are prompted to reset the controller Chapter 4 Connecting Your SCSI Array 4 31 8 Choose Yes to reset the controller The controller takes a few minutes to reset 4 12 Setting Up Out of Band Management Over Ethernet The controller Ethernet port offers interactive out of band management through several interfaces m The Sun StorEdge Configuration Service application Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for details m The Sun StorEdge Command Line Interface CLI Refer to the Sun StorEdge 3000 Family CLI User s Gui
28. Your SCSI Array 4 7 4 4 Connecting the Chassis to DC Power Outlets Two DC power cords are packaged with each DC array To connect the DC power cords perform the following procedure Connect a DC power cable to the first power supply and to a power outlet Note Use only the DC power cables provided with the array The power cables for Sun StorEdge 3310 SCSI products are designed only for Sun StorEdge 3310 SCSI products and should not be used with other equipment Check the DC cable part number and wire labels carefully before connecting the cable to the source TABLE 4 1 DC Cable Wiring for Cable 35 00000156 or 35 00000306 Pin Number Voltage Color A3 L Red A2 GND Chassis Ground Green Yellow Al L White Caution If the array is connected to DC power sources not within the designated 48V DC 36 VDC to 72 VDC range damage might occur to the unit Note To ensure power redundancy be sure to connect the two power supply modules to two separate circuits for example one commercial circuit and one UPS Note To extend the length of the DC power cable as needed strip the last 1 4 inch of the cable insert the stripped end into a provided Panduit tube and crimp the tube Tighten the cable locking screws to attach the cable securely to the power supply power outlet 4 8 Sun StorEdge 3000 Family Installation Operation and Service Manual e March 2007 4 Connec
29. a dual bus configuration channel 2 must be a drive channel m Channel 6 is a redundant controller communication RCCOM channel Channel 6 must remain a dedicated RCCOM channel RCCOM provides the communication channels by which two controllers in a redundant RAID array communicate with one another This communication enables the controllers to monitor each other and includes configuration updates and control of cache For more host and drive channel information see Chapter 4 Redundant Configuration Considerations This section provides information about setting up redundant configurations for increased reliability For more detailed information about configuration requirements refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide and the Sun StorEdge 3000 Family Best Practices Manual SCSI is applied to storage configurations with topologies that aim to avoid loss of data because of component failure As a rule the connections between source and target should be configured in redundant pairs The recommended host side connection consists of two or more host bus adapters HBAs Each HBA is used to configure a connection between the host computer and the array In the unlikely event of controller failure the standby channels on the remaining controller become an I O route serving the host I O originally directed to the failed channel on its pair of controllers Moreover application failover software should be running o
30. and replacement 15 in 37 cm is required front and back Cooling clearances 6 in 15 cm is required front and back No cooling clearance is required on the sides or the top and bottom of the array 2 6 2 6 1 Layout Map It is helpful to create a sketch or layout map to indicate the exact location for the Sun StorEdge 3310 SCSI array installation as well as the location of the hosts console and Ethernet connections that will be connected to it As you lay out the components consider the cable lengths that will be used Rack Placement Follow these guidelines when preparing a rackmount placement for your system m Ensure that the floor surface is level m Leave enough space in front of the rack to access components for servicing m Leave enough space in back of the rack to access components for servicing m Keep power and interface cables clear of foot traffic Route cables inside walls under the floor through the ceiling or in protective channels or raceways a Route interface cables excluding fiber optic cables away from motors and other sources of magnetic or radio frequency interference m Stay within the cable length limitations Chapter 2 Site Planning 2 5 2 6 2 2 6 Provide two separate power sources for the array These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point Tabletop Placement Sun StorEdge 3
31. displays somewhere in the range from BAD to charging or fully charged For maximum life lithium ion batteries are not recharged until the charge level is very low indicated by a status of Automatic recharging at this point takes very little time A battery module whose status shows one or more signs can support cache memory for 72 hours As long as one or more signs are displayed your battery is performing correctly TABLE6 1 Battery Status Indicators Battery Display Description Discharged the battery is automatically recharged when it reaches this state Adequately charged to maintain cache memory for 72 hours or more in case of power loss Automatic recharging occurs when the battery status drops below this level Over 90 charged adequate to maintain cache memory for 72 hours or more in case of power loss Over 90 charged adequate to maintain cache memory for 72 hours or more in case of power loss Over 90 charged adequate to maintain cache memory for 72 hours or more in case of power loss 4 Fully charged adequate to maintain cache memory for 72 hours or more in case of power loss Your lithium ion battery should be changed every two years if the unit is continuously operated at 77 F 25 C If the unit is continuously operated at 95 F 35 C or higher it should be changed every year The shelf life of your battery is three
32. files are provided on the CD for your product as well as on the web sites identified in the previous section Accessing Sun Documentation on page xiv Additionally the software and firmware applications provide keyboard navigation and shortcuts which are documented in the user s guides xiv Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Sun StorEdge 3000 Family Installation Operation and Service Manual part number 816 7290 19 Preface xv xvi Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 1 Product and Architecture Overview This chapter provides a brief overview of the Sun StorEdge 3310 SCSI array which is an LVD SE device Topics covered in this chapter are Section 1 1 Sun StorEdge 3310 SCSI Arrays on page 1 1 Section 1 2 Array Configurations on page 1 2 Section 1 3 SCSI Architecture on page 1 4 Section 1 4 Device Identification on page 1 5 Section 1 5 Field Replaceable Units FRUs on page 1 5 Section 1 6 Interoperability on page 1 7 Section 1 7 Additional Software Tools on page 1 8 1 1 Sun StorEdge
33. following figure is the back panel with LEDs I O module woos 9 Power fan module Controller module Event monitoring unit EMU FIGURE 5 3 Back Panel LEDs If you see a blinking green or amber LED you might have an incorrect configuration or a failed component 5 3 1 I O Module LEDs The following figures shows the Sun StorEdge 3310 SCSI array I O module and the LEDs on its back panel for a RAID array and for an expansion unit ERROR TERM TERM O Tameme GZ O CH3 gt SNGL BUS CONF ga 4 5 m 5 GHEE EU 7 GHEE EEE 7 E aeus cone FIGURE 5 4 I O Module for a RAID Array The following figure illustrates the I O module for the expansion unit 5 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 ERROR TERM O Q O C B W CH e TERM GEE GEE gC Ae Cao FIGURE 5 5 I O Module for an Expansion Unit Siow The following table lists the I O module LEDs TABLE 5 5 I O Module Back Panel LEDs Module LED Color Status TERM LEDs Solid green Autotermination enabled Inactive LED Autotermination disabled ERROR LED Blinking green Invalid single or split bus configuration SNGL LED RAID onl
34. following steps Stop any I O on the host bus that will have a cable installed on the bus Connect each JBOD port to a host as shown in FIGURE B 4 The lower input ports of the JBOD must have a host connection or external terminator to maintain SCSI bus integrity Note Before you disconnect a cable from the array the host bus on that cable must be inactive Caution Physical drive IDs are set based on the cabling on the array when it is powered up If you are switching from single bus mode to split bus mode or from split bus mode to single bus mode the physical drive IDs change after you power off change the cabling and then power on If you change physical drive IDs on the array ensure that your application points to the correct IDs B 7 Overview of Optional Software Monitoring and Management Tools The following software management tools are provided on the Sun StorEdge 3000 Family Software and Documentation CD provided with your array m Sun StorEdge Configuration Service Provides centralized storage configuration maintenance and monitoring functions Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for inband setup procedures a Sun StorEdge Diagnostic Reporter Provides event monitoring and notification Refer to the Sun StorEdge 3000 Family Diagnostic Reporter User s Guide for more information Appendix B Cabling JBODs B 9 Sun StorEdge Command Line Interface CLI
35. notes for your array 7 6 Using the Reset Button To test that the LEDs work using a paperclip press and hold the Reset button for 5 seconds All the LEDs should change from green to amber when you perform this test Any LED that fails to light indicates a problem with the LED When you release the Reset button the LEDs return to their initial state See Chapter 5 for more information To silence audible alarms that are caused by component failures use a paperclip to push the Reset button See Section 6 4 Silencing Audible Alarms on page 6 7 for more information about silencing audible alarms 7 7 Troubleshooting Flowcharts This section provides flowcharts to illustrate common troubleshooting methods The flowcharts included in this section are m Section 7 7 1 Power Supply and Fan Module on page 7 9 m Section 7 7 2 Drive LEDs on page 7 12 m Section 7 7 3 Front Panel LEDs on page 7 16 m Section 7 7 4 I O Controller Module on page 7 21 For the JBOD and expansion unit flowchart see Section B 14 Troubleshooting Sun StorEdge 3310 SCSI JBOD Arrays on page B 16 For overview information about LEDs see Chapter 5 For information about replacing modules refer to the Sun StorEdge 3000 Family FRU Installation Guide 7 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 increased possibility of data loss To prevent any possible data loss back u
36. ports to one or two host servers with SCSI cables SCSI ports for channels 1 and 3 are assigned as host channels by default 4 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 4 8 Connecting Cables for a Split Bus Configuration A split bus configuration assigns half the disk drives to one channel and the other to the second channel This configuration can be helpful when you want to use one set of drives to mirror the second set with drives configured as RAID 1 drives To create a split bus configuration on a RAID array use the SCSI jumper cable to connect the CH 2 port to the split bus formerly known as the dual bus CONF port Tighten the cable jack screws with six full clockwise turns to ensure proper connection and operation Six IDs are assigned to CH 0 and six IDs are assigned to CH 2 in a 12 drive array ERROR TERM TERM LO Q C GEE EE Q cH0 gt CH3 SNGL BUS CONF SNGL O O T OU Q U Q 7 ance cH aif L________ bua sus conr 6 gt FIGURE 4 14 RAID Split Bus Configuration In the split bus expansion unit configuration no jumper cable is required ERROR TERM oO Q TERM OK a ae S se lt gt a GEE GEE oe ga FIGURE 4 15 Expansion Uni
37. sd target 3 name sd target 3 name sd target 3 name sd target 3 name sd target 3 name sd target 3 class scsi lun 1 class scsi lun 2 class scsi lun 3 class scsi lun 4 class scsi lun 5 class scsi lun 6 class scsi lun 7 class scsi lun 8 END additional lun entries D 3 Enabling a Solaris Host to Recognize New Devices and LUNs By default a Solaris host is configured for one host LUN per SCSI target which is not enough LUNs for a Sun StorEdge 3310 SCSI array You must edit the appropriate onboard HBA driver configuration file to add more targets and LUNs up to 32 LUNs per logical drive and a maximum of 128 LUNs per Sun StorEdge 3310 SCSI array Appendix D Configuring a Solaris Server D 5 Driver configuration files include kernel drv qus conf and kernel drv glim conf You can determine whether the qus or glm driver is loaded on your Solaris host via the modinfo command For example modinfo grep i scsi 17 11lae745 22a23 32 1 sd SCSI Disk Driver 1 408 18 11cf 130 8b91 1 scsi SCSI Bus Utility Routines 22 11f 52ea 100bb 50 1 glm GLM SCSI HBA Driver 1 182 In the preceding example the g1m driver is loaded on the host Edit the conf file that is appropriate for your HBA Caution Do not edit the etc systenm file to accomplish the same purpose While this can have the desired effect it can also cause interferen
38. setting up your equipment m Follow all safety precautions and requirements specified in the Sun StorEdge 3000 Family Safety Regulatory and Compliance Manual m A fully loaded array weighs over 57 pounds 26 kilograms Use two people to lift the array to avoid injury a Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment 2 2 Sun StorEdge 3000 Family Installation Operation and Service Manual e March 2007 m To reduce the risk of electric shock do not plug Sun products into any other type of power system Sun products are designed to work with single phase power systems having a grounded neutral conductor Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building m Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet m Do not use household extension cords with your Sun product Not all power cords have the same current ratings Household extension cords do not have overload p
39. to use The output of ioscan 1M shows the disks attached to the system and their device names ioscan fnC disk Class I H W Path Driver S W State H W Type Description disk 1 0 12 0 0 6 0 sdisk CLAIMED DEVICE Sun StorEdge 3310 dev dsk cl12t6d2 dev rdsk c12t6d2 2 Initialize each partition as an LVM disk with the pvcreate command For example enter pvcreate dev rdsk c12t6d2 Caution This process results in the loss of any data that resides on the partition H 7 Creating a Volume Group The volume group contains the physical resources that you can use to create usable storage resources for your applications Appendix H Configuring an HP Server Running the HP UX Operating System H 7 1 Create a directory for the volume group and a device file for the group in that directory mkdir dev vgmynewvg mknod dev vgmynewvg group c 64 0x060000 The name of the directory is the name of the volume group By default HP UX uses names of the format vgNN but you can chose any name that is unique within the list of volume groups In the preceding example the mknod command has the following arguments m The fully qualified pathname of the new device file group m The letter c indicates a character device file a The major number 64 used for all volume groups a A minor number of the form 0xNN0000 where NN is the two digit hexadecimal representation of the volume
40. want to connect through a serial port for the initial configuration of the array it is not necessary to configure a serial port connection from your IBM host For convenience installers frequently perform the initial array configuration using a serial port on a portable computer If you want to use a Windows portable computer for this initial array configuration see Section E 1 Setting Up the Serial Port Connection on page E 1 for Windows 2000 systems If you prefer to connect through a serial port on your HP server consult the hardware information for your HP host system to locate a serial port you can use for configuring the Sun StorEdge 3310 SCSI array The system documentation also tells you what device file to use in accessing that port For more information about the baud rate and other communication settings see Section 4 11 2 Configuring the RS 232 Serial Port Connection on page 4 29 Note The next section also shows how to use the Kermit utility to set these parameters H 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 H 2 Accessing the Firmware Application From an HP Server Running HP UX The RAID controller can be configured from the host system by means of terminal emulators such as cu or Kermit These instructions show the use of Kermit For information on cu see cu 1 To access the controller firmware through the serial port perform the following steps
41. 0020 c3t2d0 lt SUN18G cyl 7506 alt 2 hd 19 sec 248 gt SUNW fas 1 8800000 sd 2 0 lt 2 hd 19 sec 248 gt sbus 7d 0 SUNW fas 1 8800000 sd 3 0 enter its number 2 selecting c0t4d0 disk formatted Specify disk 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt 128 sec 256 gt disk8 230000b230 0 disk9 230000b230 1 disk1 f230000b37f 0 disk1 F230000b37 1 disk1 f230000b28e 0 disk1 f230000b28e 1 disk1 f230000b719 0 disk1 f230000b719 1 disk8 f230000af55 0 disk9 f230000af55 1 disk1 f230000afdf 0 disk1 f230000afdf 1 disk1 f230000b723 0 0 1 2 3 4 5 0 1 2 If the volume had not been labeled previously using the format command the following confirmation prompt is displayed Disk not labeled Label it now Appendix D Configuring a Solaris Server D 9 D 10 3 Optional If you see this confirmation prompt type y and press Return to display the FORMAT MENU The FORMAT MENU is displayed 4 Type type to select a drive type FORMAT MENU disk type partition current format repair label analyze defect backup verify save inquiry volname lt cmd gt quit format gt type select a disk select define a disk type select define a partitio
42. 3000 Family Installation Operation and Service Manual March 2007 1B ae supply or fan a Power supply module LED amber End Is the power Yes cord connected No gt Plug it in Yes Is the power supply module completely seated and the power switch turned on Reseat the module and turn on the switch Resolved Try a known Is the fan good power spinning NG supply module in that slot Yes 4 cc Replace chassis Notes When a power supply fails the fans will continue to operate because their power is pulled from a power bus on the midplane Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array Resolved Yes Yesp End Replace the bad power supply A Yes Does new power supply work in the slot Refer to FRU Installation Guide for instructions FIGURE 7 2 Power Supply or Fan Module Flowchart 2 of 2 Chapter 7 Troubleshooting Your Array 7 11 7 7 2 Drive LEDs Before you perform the drive LED troubleshooting procedures you might want to use the firmware application to identify a failed drive For details refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide For overview information about drive LEDs and how they work see
43. 310 SCSI arrays can be positioned on a desk or a table Follow these guidelines when preparing a tabletop placement for your system Choose a desk or a table that can support 57 2 pounds 26 kg for one fully configured array or 116 pounds 52 kg for two arrays Do not place the array on the edge of the table Set the array so that at least 50 percent of the array is inside the table or desk leg support area Failure to do this might cause the table to tip over Leave enough space in front and in back of the array to access components for servicing To remove the components requires a clearance of 15 inches 37 cm in front and in back of the array Provide a minimum space of 6 inches 15 cm in front and in back of the array for adequate airflow Keep power and interface cables clear of foot traffic Route cables inside walls under the floor through the ceiling or in protective channels or raceways Route interface cables away from motors and other sources of magnetic or radio frequency interference Stay within the cable length limitations Ensure that the operating system for the array does not exceed the specifications Use two people to lift the array to avoid injury The array can weigh up to 57 2 pounds 26 kg Do not place the array in a vertical position Place the array horizontally If you are installing multiple arrays you can stack up to five arrays on top of each other Do not stack more than five arrays in one sta
44. 3310 SCSI Arrays Providing a total capacity of 10 8 terabytes the Sun StorEdge 3310 SCSI RAID array is a high performance modular storage device with a very small footprint 3 5 inches tall by 19 inches wide 8 89 cm tall by 48 26 cm wide The array contains one or two internal RAID controllers and up to twelve 300 Gbyte disk drives with SCSI connectivity to the data host StorEdge 3300 FIGURE 1 1 Front View of a Sun StorEdge 3310 SCSI Array RAID Expansion Unit or JBOD The RAID equipped array is highly scalable and supports up to two expansion chassis expansion unit arrays that have a set of drives and no controller for a total of 36 drives The RAID array and expansion units connect to the storage devices and consoles by means of standard serial port Ethernet and SCSI connections FIGURE 1 2 Rear View of a RAID Array Also available is a JBOD array Just a Bunch of Disks which is similar to an expansion unit except that it is connected directly to a host server rather than to a RAID array FIGURE 1 3 Rear View of an Expansion Unit or JBOD Extensive reliability availability and serviceability RAS features include redundant components notification of failed components and the ability to replace components while the unit is online The RAID array can be used eit
45. 6 12 a Section 6 7 1 Removing the Front Bezel and Ear Caps on page 6 12 a Section 6 7 2 Placing the Bezel and Ear Caps Back Onto the Chassis on page 6 13 6 1 6 1 Scanning Drives When a SCSI array is powered on the controller scans all physical drives that are connected through drive channels Unlike Fibre Channel and SATA arrays if a SCSI array has completed initialization and then a physical drive is connected the controller does not automatically recognize the new drive until the next controller reset This difference in behavior is due to differences between Fibre Channel and SCSI architectures and protocols Use the Scan scsi drive firmware application menu option to force the controller to scan a drive that has been added to a SCSI array or use the scan disk command to scan and make available a hard drive without having to shut down the array For more information about the scan disk command refer to the Disk Commands section of the Sun StorEdge 3000 Family CLI User s Guide Note Neither the Periodic Auto Detect Failure Drive Swap Check Time firmware application menu option nor the Periodic Drive Check Time menu option force the scanning of a SCSI drive 6 2 Using Software to Monitor and Manage Your Array This section describes the software management tools available for monitoring and managing the Sun StorEdge 3310 SCSI array with inband connections Note
46. Bus Expansion Unit 4 12 Caution A maximum of 16 drive IDs is allowed per channel Therefore with a 12 drive array do not connect a split bus channel 0 or channel 2 6 IDs to a single bus expansion unit 12 IDs Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3 Optional Use a SCSI cable to connect a RAID array channel 2 port to an expansion unit lower right port Tighten the cable jack screws with six full clockwise turns to ensure proper connection and operation The configuration in FIGURE 4 11 shows a RAID array with all its drive IDs assigned to channel 0 and an expansion unit with all its drive IDs assigned to channel 2 Note In a single bus configuration with an expansion unit the jumper cable must be attached to the lower left and upper right ports The host connection must be connected to the lower right port of the expansion unit Host servers ERROR TERM TERM 0 ef CY U 7 O DR cHo gt CH3 gt SNGL BUS CONF OOU Q CH cH 1 i gt L ya Bus conr gt L O O RAID array ERROR TERM SO A a U elle Expansion unit Bus cable Expansion cable Host cable FIGURE 4 11 Required Singl
47. E A 3 Agency Approvals and Standards Continued ESD RF Field Electrical Fast Transient Burst Surge RF Conducted Power Frequency Magnetic Field Voltage Dip and Interruption N 55024 8kV Contact 15kV Air N 55024 10V m N 55024 1kV I O 2kV Power N 55024 1kV I O 1kV Power L L 2kV Power L G N 55024 3V I O and Power N 55024 N A monitors only N 55024 0V 0 5cycle 70 V 0 5sec OV 5sec mo w m m w w Appendix A SCSI Array Specifications A 5 A 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX B Cabling JBODs You can connect a Sun StorEdge 3310 JBOD Just a Bunch of Disks no controller array directly to a host server This appendix covers the following topics Section B 1 Known Limitations Affecting Sun StorEdge 3310 SCSI JBOD Arrays on page B 2 Section B 2 Connecting a Sun StorEdge 3310 JBOD Array on page B 3 Section B 3 Cabling a Single Bus JBOD with One Host Connection on page B 3 Section B 4 Cabling a Single Bus JBOD with Two Host Connections on page B 5 Section B 5 Cabling a Split Bus Single Initiator JBOD Configuration on page B 6 Section B 6 Cabling a Split Bus Multi Initiator JBOD Configuration on page B 8 Section B 7 Overview of Optional Software Monitoring and Management Tools on page B 9 Section B 8 Monitoring with Sun StorEdge Configuration Service on page B 10 Section B
48. IX Good Morning C Kermit 7 0 197 8 Feb 2000 for HP UX 11 00 Copyright C 1985 2000 Trustees of Columbia University in the City of New York Type or HELP for help C Kermit gt set line dev tty0p1 C Kermit gt set baud 38400 dev tty0pl1 38400 bps C Kermit gt set term byte 8 C Kermit gt set carrier watch off C Kermit gt c Connecting to dev tty0pl speed 38400 The escape character is Ctrl ASCII 28 FS Type the escape character followed by C to get back or followed by to see other options Note To return to the Kermit prompt type Ctrl and then C To exit Kermit first return to the Kermit prompt and then type exit G 3 Identifying the Device On Which To Create a Logical Volume 1 Display all the defined disk devices on your system Isdev Cc disk A list of defined disk devices is displayed along with information about those devices 2 Identify the name of the device on which you want to create a logical volume for example hdisk7 G 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3 Verify that the disk you ve identified is the one you want lscfg v 1 devicename Detailed information about the device you specified is displayed 4 Examine the manufacturer information and model information to make sure you have specified the device you want Using SMIT to Enable an AIX Host to Rec
49. P address the subnet mask and IP address of the gateway If your network uses a Reverse Address Resolution Protocol RARP server or a Dynamic 4 30 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Host Configuration Protocol DHCP server to automatically configure IP information for devices on the network you can specify the appropriate protocol instead of typing the information manually Note If you assign an IP address to an array to manage it out of band for security reasons consider using an IP address on a private network rather than a publicly routable network Using the controller firmware to set a password for the controller limits unauthorized access to the array Changing the firmware s Network Protocol Support settings can provide further security by disabling the ability to remotely connect to the array using individual protocols such as HTTP HTTPS telnet FTP and SSH Refer to the Communication Parameters section of the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information To set the IP address subnet mask and gateway address of the RAID controller perform the following steps Access the array through the COM port on the I O controller module or through a telnet session to the existing IP address From the RAID firmware Main Menu choose view and edit Configuration parameters Communication Parameters Internet Protocol TCP IP
50. SI JBOD arrays do not have a RAID controller or RAID controller firmware to manage the disks this software support is necessarily limited Monitoring functionality that does not require a RAID controller or RAID controller firmware works in the same way it does for RAID arrays For details see Section B 8 Monitoring with Sun StorEdge Configuration Service on page B 10 m The Sun StorEdge CLI supports Sun StorEdge 3310 SCSI JBOD arrays However since Sun StorEdge 3310 SCSI JBOD arrays do not have a RAID controller or RAID controller firmware to manage the disks this CLI support is necessarily limited For details see Section B 10 Monitoring with the Sun StorEdge CLI on page B 14 B 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 B 2 Connecting a Sun StorEdge 3310 JBOD Array The SCSI specification states that the maximum bus length for Ultra3 SCSI is 12 meters 39 4 feet for multidrop connections The Sun StorEdge 3310 JBOD arrays use a multidrop implementation The ports on each channel are connected to the same physical SCSI bus Taking into account the internal bus length of 5 meters 1 6 feet and the internal SCSI bus length of the host the maximum SCSI bus length for each channel is 12 meters 39 4 feet when connected to an LVD host adapter You must ensure that the length of all cables to any connected nodes as well as the internal bus length of 5 meters 1 6 feet inter
51. Section 5 2 Front Panel LEDs on page 5 3 Caution When you rotate or replace drives make sure that all I O is stopped To prevent any possible data loss back up user data to another storage device prior to replacing a disk drive The following flowchart provides troubleshooting procedures for drive LEDs 7 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 2A Drive LEDs problem SCSI No 2B Is only one drive LED amber Continue with Check View and Is drive Edit SCSI displayed Noc drives menu Power off Move drive to new slot Power on Check drive to see if it is LED green Yes displayed Reseat both EMU Does drive Rotate drive into modules No ee ara Yes gt another slot Does problem follow drive No 4 No Replace chassis Replace chassis Refer to FRU Installation Guide for instructions kunt S Notes Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array Replace drive LED green x Ina single bus configuration the replaced drive LED is amber until scan disk is performed FIGURE 7 3 Drive LEDs Flowchart 1 of 3 Chapter 7 Troubleshooting
52. StorEdge 3000 Family Installation Operation and Service Manual March 2007 DUAL SNGL DUAL SNGL DUAL SNGL DUAL SNGL CH2 IDO CHO IDO CH2 ID3 CHO ID3 CHO IDO CHO ID8 CHO ID3 CHO ID11 CH2 ID1 CHO ID1 CH2 ID4 CHO ID4 CHO ID1 CHO ID9 CHO ID4 CHO ID12 CH2 ID2 CHO ID2 CH2 ID5 CHO ID5 CHO ID2 CHO ID10 CHO ID5 CHO ID13 FIGURE 4 8 4 6 1 Disk Drive IDs Displayed Inside the Lower Edge of the Chassis Default Channel Settings Sun StorEdge 3310 SCSI arrays are preconfigured with the channel settings shown in the following table The most common reason to change a host channel to a drive channel is to attach expansion units to a RAID array When configuring an array m Channel 0 must be a drive channel m Channel 1 2 or 3 can be host or drive channels Sun StorEdge 3310 SCSI array default channel settings are shown in TABLE 4 2 TABLE 4 2 Sun StorEdge 3310 SCSI Array Default Channel Settings Primary Controller ID Secondary Controller Channel Default Mode PID SID 0 Drive Channel 6 7 1 Host Channel 0 NA 2 Drive Channel 6 7 3 Host Channel NA 1 6 RCCOM NA NA After you cable the array modify the host or drive channels as needed using the firmware application For information about how to change channel settings refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide Note When adding a host channel ID ID6 and ID7 are reserved for host HBAs Chapter 4 Connecting Your SCSI Array 4 11 4 7
53. The Sun Storage CLI and the Sun StorEdge Configuration Service software can also be accessed through the Ethernet port for out of band management of the array See Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 The following software management tools are provided on the Sun StorEdge 3000 Family Software and Documentation CD provided with your array m Sun StorEdge Configuration Service Provides centralized storage configuration maintenance and monitoring functions Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for inband setup procedures 6 2 Sun StorEdge 3000 Family Installation Operation and Service Manual e March 2007 6 2 1 6 2 2 a Sun StorEdge Diagnostic Reporter Provides event monitoring and notification Refer to the Sun StorEdge 3000 Family Diagnostic Reporter User s Guide for information m Sun StorEdge Command Line Interface CLI A command line interface utility that provides script based management Refer to the Sun StorEdge 3000 Family CLI User s Guide for more information For details on how to install Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter or the Sun StorEdge CLI software refer to the Sun StorEdge 3000 Family Software Installation Manual The CD also provides the related user guides with detailed installation and configuration procedures for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter a
54. Up to 128 LUNs e SNMP traps and MIB in firmware e 512 MB cache memory standard e Four Ultra160 SCSI channels e User configurable as drive or host e Support for Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter management software and the Sun StorEdge Command Line Interface CLI utility Appendix A SCSI Array Specifications A 3 A 3 Agency Approvals and Standards TABLE A 3 Agency Approvals and Standards Product Safety Country USS Canada Germany European Union Japan Australia Argentina Germany Russia Russia Standard UL Listed to UL60950 2000 3rd Edition CSA Standard CAN CSA C22 2 No 60950 00 3rd Edition TUV EN 60950 2000 Part of World wide CB Scheme Part of World wide CB Scheme Resolution 92 98 S Mark GS mark ergonomics Rheinland Part of World wide CB Scheme GOST R mark Hygienic Mark ergonomics Electromagnetic Compatibility Country US Canada Japan European Union Australia New Zealand Taiwan Russia Germany Argentina Electromagnetic Interference Test Harmonics Emissions Voltage Flicker Standard FCC 47 Part 15 Subpart B Class B ICES 003 VCCI Class B EN 55022 1998 Class B AS NZS 3548 1996 BSMI CNS 13438 Class B GOST R mark Same as European Union S mark Standard EN 61000 3 2 2000 No Limits EN 61000 3 3 1995 A1 2001 No Limits A 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABL
55. Your Array 7 13 2B ee LEDs problem All drive LEDs Reseat both EMU Try known good off or amber yes modules EMU in both slots LED green Resolved No Replace drive No Yes End Notes Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array FIGURE 7 4 Drive LEDs Flowchart 2 of 3 7 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 2C Drive LEDs problem SCSI Remove the right end cap Check that the Reset button is not jammed Check that LED ribbon cable in right ear is not loose All front panel LEDs flashing amber LEDs stop flashing No Replace chassis Yes gt Replace the end cap Yes Refer to FRU Installation No Guide for instructions m aaa Is the power cord Are all the Is the power Is the power LEDs off during Yes switch on Yes connected Yes operation well seated No No No y Y v Turn it on Connect it Seat it Yes No Is the LED Resolved No ribbon cable on the No Replace chassis right ear loose Yes yY Y Notes 9s Prior to replacing a chassis try the following Sec
56. a Linux Server F 1 F1 Checking the Adapter BIOS F 1 F2 Multiple LUN Linux Configuration F 2 F3 Making an ext3 Filesystem for Linux F 3 F4 Creating a Filesystem F 4 F5 Creating a Mount Point and Mounting the Filesystem Manually F 4 F6 Mounting the Filesystem Automatically F 5 G Configuring an IBM Server Running the AIX Operating System G 1 G 1 Setting Up a Serial Port Connection G 2 G 2 Accessing the Firmware Application From an IBM Server Running AIX G 3 G 3 Identifying the Device On Which To Create a Logical Volume G 4 viii Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 G 4 Using SMIT to Enable an AIX Host to Recognize New LUNs G 5 G 5 Creating a Volume Group G 6 G 6 Creating a Logical Volume G 7 G 7 Creating a File System G 7 G 8 Mounting the New File System G 8 G 9 Verifying That the New File System Is Mounted G 9 Configuring an HP Server Running the HP UX Operating System H 1 H 1 Setting Up a Serial Port Connection H 2 H 2 Accessing the Firmware Application From an HP Server Running HP UX H 3 H 3 Attaching the Disk Array H 5 H 4 Logical Volume Manager H 6 H 5 Definitions of Common Terms H 6 H 6 Creating a Physical Volume H 7 H 7 Creating a Volume Group H 7 H 8 Creating a Logical Volume H 9 H 9 Creating an HP UX File System H 10 H 10 Mounting the File System Manually H 10 H 11 Mounting the File System Automatically H 10 Index Index 1 Contents ix x Sun StorEdge 3000 Fa
57. a command to perform administration or configuration activities in Sun StorEdge Configuration Service if you are not logged in as ssadmin or ssconfig you are prompted with a Log In dialog box to change your level of security B 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 B 8 2 Choose View Agent Options Management The Agent Options Management window is displayed Select the Enable JBOD Support checkbox To immediately display the JBOD array in the main window you must probe for new inventory Choose View View Server and click Probe Click OK The JBOD array is displayed in the main window In a single bus configuration both ports of the JBOD array are connected to one HBA on the server as shown in the following example Sun TM StorEdge Configuration Service Console File View Configuration Array Administration Help MaRe ol Main View RBBnireeIyienn Firemen 206 235 238 67 falcon Hes HBA Card 1 Ch 0 Id 0 SEAGATE ST336605LS UN36G 34732 MB Ch 0 Id 1 SEAGATE ST336605LS UN36G 34732 MB Ch 0 Id 8 SEAGATE ST336605LS UN36G 34732 MB Ch 0 Id 9 SEAGATE ST336605LSUN36G 34732 MB Ch 0 Id 15 SUN StorEdge 3310 D Server 206 235 238 67 falcon discovery completed FIGURE B 5 Single Bus Configuration Note In a split bus configuration each port is connected to its own HBA A SAF TE limitation prevents the main window from sh
58. a few extra LUNs for flexibility over the coming months but generally most administrators minimize the number of unused LUNs because each LUN causes a seven second delay when you reboot the host D 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Note The maximum number of LUNs per target is 32 Caution After you edit sd conf you must reboot the host to enable the new LUN assignments The following example file sets up targets 1 and 3 with a total of 41 LUNs LUNs 0 through 31 on target 0 and LUNs 0 through 8 on target 3 Default LUNs are listed first followed by new LUNs Appendix D Configuring a Solaris Server D 3 Copyright c 1992 by Sun Microsystems Inc ident sd conf1 998 01 11 SMI name sd class scsi class_prop atapi target 0 lun 0 name sd class scsi target 15 lun 0 NEW LUNs have been appended to the default settings in the file starting here name sd class scsi target 1 lun 1 name sd class scsi target 1 lun 2 name sd class scsi target 1 lun 3 name sd class scsi target 1 lun 4 name sd class scsi target 1 lun 5 name sd class scsi target 1 lun 6 name sd class scsi target 1 lun 7 name sd class scsi target 1 lun 31 D 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 name sd target 3 name sd target 3 name
59. a server you should see the LED conditions described in TABLE 5 1 and TABLE 5 2 TABLE 5 1 Front Panel LED Status When Array Is First Powered On Drive LEDs Solid green if media scan off Blinking green if media scan on Chassis ear LEDs Solid green 5 1 5 2 Note Whenever media scan is running on a drive its front panel LED flashes green It is normal for front panel drive LEDs to flash green while media scanning is running Media scan is disabled by default It can be enabled to start when the array is powered up For more information refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide TABLE 5 2 Back Panel LED Status When Array Is First Powered On I O Module ERROR LED TERM LED SNGL LED Blinking green no bus configuration invalid state Solid green autotermination enabled Inactive no bus configuration invalid state Controller Module ACTIVITY LED Center LED status symbol Right LED battery symbol Ethernet port LEDs Inactive controller not busy Slow blinking green good primary controller Solid green good secondary controller Blinking green if battery is charging Solid green if battery is fully charged Inactive Power fan module LEDs Solid green Event module LEDs Solid green Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 5 2 Front Panel LEDs The drive LEDs are located between the rows of drives on the
60. acter followed by C to get back or followed by to see other options Note To return to the Kermit prompt type Ctrl and then C To exit Kermit first return to the Kermit prompt and then type exit H 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 H 3 Attaching the Disk Array The simplest way to configure a disk array is to use System Administration Manager SAM HP UX s system administration tool If SAM is not installed on your system or if you prefer to use the command line interface the following procedures can guide you through the task For more information please consult the HP document Configuring HP UX for Peripherals Use the ioscan command to determine what addresses are available on the host bus adapter HBA you plan to attach to the array Access the firmware application on the Sun StorEdge 3310 SCSI array and set the SCSI IDs of the host channels you want to use Map the partitions containing storage that you want to use to the appropriate host channels Partitions must be assigned to LUNs in sequential order beginning at LUN 0 Halt the OS using the shutdown command Turn off all power to peripheral devices and then to the server Attach one or more host channels of the Sun StorEdge 3310 SCSI array to the SCSI interface cards in the host using the supplied SCSI cables Turn on the power to the Sun StorEdge 3310 SCSI array and
61. ad allproducts html Under the V heading click on VERITAS Volume Manager Array Support Libraries ASL Choose the link that is appropriate for your platform Click Download to go to the Sun Download Center The page identifies the product you selected to download as VERITAS Volume Manager Array Support Library ASL for your platform and language If not previously registered register a Click the Register Now link at the bottom of the left column b On the registration page enter the required fields and click Register Log in a Type your Username and Password in the left column and click Login b On the Terms of Use page read the license agreement click Yes next to Accept and click the Continue button Download the compressed ZIP file that contains the ASL package for the Sun StorEdge 3310 SCSI array Note The download link titled VxVM 3 5 4 x Sparc ASL for Sun StorEdge 3xxx Array English is used for all 3000 family products Use the unzip command to expand the zip file 6 3 Battery Operation The battery LED on far right side of the controller module is an amber LED if the battery is bad or missing The LED is blinking green if the battery is charging and is solid green when the battery is fully charged Chapter 6 Maintaining Your Array 6 5 6 3 1 Battery Status The initial firmware screen displays the battery status at the top of the initial screen where BAT status
62. age Management menu to display the File Systems screen Choose Add Change Show Delete File Systems from the File Systems menu Choose Journaled File System to display the Journaled File System screen Choose Add a Journaled File System from the Journaled File System menu Choose Add a Standard Journaled File System to display the Volume Group Name screen The Volume Group Name screen displays the names of available volume groups Appendix G Configuring an IBM Server Running the AIX Operating System G 7 7 Move the cursor to highlight the name of the volume group you created in Section G 5 Creating a Volume Group on page G 6 The Add a Standard Journaled File System screen is displayed 8 Specify the size of the file system you want to create by typing the number of blocks you want next to SIZE of file system in 512 byte blocks 9 Next to MOUNT POINT type the directory name and filepath if desired on which you want to mount the new file system Note If the mount point directory does not already exist it is created When the file system is created a status screen displays Command OK the Journaled File System the mount point and the size of the file system G 8 Mounting the New File System 1 Return to the File Systems screen 2 Choose List All File Systems from the File Systems menu to see the names of all file systems 3 Identify the name of the file system you created in t
63. all other peripheral devices After they are initialized power on the server and boot HP UX During the boot process the OS recognizes the new disk devices and builds device files for them Verify that you can see the new storage resources by running the ioscan command You are now ready to use the storage Note If you create and map new partitions to the array you can have them recognized by the OS without rebooting Run the ioscan and the insf commands to discover the resources and to create their device files Appendix H_ Configuring an HP Server Running the HP UX Operating System H 5 H 4 Logical Volume Manager The Logical Volume Manager LVM is a disk management system provided by HP in all versions of HP UX 11 The LVM allows you to manage storage as logical volumes This section describes some concepts used by the LVM and explains how to create logical volumes on your StorEdge 3310 SCSI array For more detailed information on the LVM please consult 1vm 7 and the HP publication Managing Systems and Workgroups Guide for HP UX System Administration HP part number B2355 90742 As with many systems administration tasks you can use SAM to create and maintain logical volumes however some functions can only be performed with HP UX commands The procedures in this appendix are performed using the command line interface rather than using SAM H 5 Definitions of Common Terms Volume groups are HP UX
64. amily Installation Operation and Service Manual March 2007 Quantity Item 1 Cable adapter DB9 to DB25 2 DC power cables if you ordered a DC powered array 1 2 AC power cables if you ordered an AC powered array shipped separately as part of the country kit 2 AC cord locks in a plastic bag if you ordered an AC powered array 2 Front bezel keys in a plastic bag to secure the front bezel onto the chassis Various Purchased options These options are ordered at the time of purchase and are integrated into or added to the unit prior to delivery 1 Caution The power cables for Sun StorEdge 3000 products are designed only for Sun StorEdge 3000 products and should not be used with other equipment 3 3 Field Replaceable Units Check that you received all field replaceable units FRUs ordered with your Sun StorEdge 3310 SCSI array For additional FRUs consult your sales representative For instructions on how to install or replace FRUs review the following manuals located on the product web site m Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays m Sun StorEdge 3000 Family FRU Installation Guide Caution You can mix capacity in the same chassis but not spindle speed revolutions per minute RPM on the same SCSI bus For instance you can use 36 Gbyte and 73 Gbyte drives with no performance problems if both are 10K RPM drives Violating this configuration guideline leads to poor performance
65. anagement software The Monitoring the Array chapter explains the use of Sun StorEdge Configuration Service agents to redirect event messages into host system logs You can also enable the controller firmware to send event messages using SNMP Refer to the Configuration Parameters chapter in the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information Chapter 4 Connecting Your SCSI Array 4 33 4 13 Remaining Steps Sun StorEdge 3310 SCSI arrays are preconfigured with a single RAID 0 logical drive mapped to LUN 0 and no spare drives This is not a usable configuration but it enables in band connections with management software You must delete this logical drive and create new logical drives All configuration procedures can be performed by using the COM port You can also perform all procedures except the assignment of an IP address through an Ethernet port connection to a management console Some of the cabling configurations require accessing the firmware application to further configure the array For example the single bus array with one host and two expansion units see FIGURE 4 27 configuration requires changing one of the channels from a host to a drive channel In order to do this you must change the drive channel using the firmware application For details about drive channels as well as other configuration commands that need to be performed refer to the Sun StorEdge 3000 Family RAID Firmware U
66. annels as host channels channels 1 and 3 by default and add more host IDs if needed Connect host cables to the I O host ports configured in Step 1 Map each LUN to two host channels to provide dual pathed LUNs Add the correct string to vxddladm so VxVM can manage the LUNs as a multipathed JBOD vxddladm addjbod vid SUN pid StorEdge 3310 vxddladm listjbod VID PID Opcode Page Code Page Offset SNO length SEAGATE ALL PIDs 18 1 36 12 SUN StorEdge 3310 18 1 36 12 Reboot the hosts System reboot is required to implement these changes Note JBOD arrays require a license from VERITAS to enable any of its advanced features Refer to the VERITAS Volume Manager Release Notes or contact VERITAS Software Corporation for licensing terms and information The VERITAS Volume Manager ASL VERITAS has provided an Array Software Library ASL that must be installed on the same host system as the Volume Manager software to enable the software to recognize a Sun StorEdge 3310 SCSI array Perform the following procedure to download the ASL and the accompanying installation guide for the Sun StorEdge 3310 SCSI array from Sun s Download Center 1 Log in as superuser on the Sun server to be connected to the array 6 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Go to the All Products listing at Sun s Download Center http www sun com software downlo
67. become a filesystem Replace x with 1 since there is only one partition F 5 F 4 Creating a Mount Point and Mounting the Filesystem Manually 1 Go to the directory where you want to create a directory to use as the mount point 2 Type this command mkdir name 3 To mount your filesystem type the following mount dev sdb x directory path where x 1 for this partition Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 F 6 Mounting the Filesystem Automatically You can label the partition so that it can be entered in the fstab file for mounting the partition automatically at bootup The use of the label and fstab file is a faster operation than mounting the filesystem manually with a device path Type the following command to add a label to the partition e2label dev sdb x directory_path where x 1 for this partition and the directory path is the directory that was created and where it is located Edit the etc fstab file and add the following line LABEL mount point mount point ext3 1 2 Save the file To check to see if fstab was set up correctly type mount a If the mount point and the fstab file are correctly set up no errors appear To verify it is mounted and list all mounted filesystems type df k To unmount the filesystem type umount filesystem_name
68. cabling cables supplied 3 2 configurations 4 10 customer provided 3 3 drive IDs label summary 4 11 Ethernet connection 4 32 expansion units 4 21 limited number of drive IDs 4 18 picture of connections 4 5 procedures 4 1 RS 232 connection 4 29 scenarios 4 18 single bus drive IDs 4 14 single bus procedures 4 12 Solaris procedures D 3 summary 4 2 CD ROM supplied 1 8 channels configuring array settings 4 12 maximum number 4 18 clearances to allow 2 5 CLI See Sun StorEdge CLI COM port connection 4 29 E 2 COM port parameters G 4 H 4 communication parameters 4 30 components silencing alarms 6 7 viewing status with SSCS B 11 B 12 Configuration Service See Sun StorEdge Configuration Service configuring AIX servers G 1 HP UX servers H 1 Index 1 inband management 6 3 Linux servers F 1 out of band management 4 32 serial port connection E 1 Solaris servers D 1 Windows 2000 servers E 1 controller failover 7 4 customer obligations 2 2 D device status icons B 12 viewing with SSCS B 12 device status icon B 12 DHCP 4 30 4 31 Diagnostic Reporter 1 8 drive channel defaults 4 11 drive failure recovering from fatal 7 5 drive IDs limitations 4 18 single bus configurations 4 14 split bus configurations 4 17 drive LEDs troubleshooting 7 12 drives scanning 6 2 troubleshooting 7 12 dual bus See split bus Dynamic Host Configuration Protocol 4 30 4 31 E electrical specif
69. can the drives The new disks can be seen when you perform the format command If the drives are still not visible reboot the host s with the reboot r command so that the drives are visible to the host D 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX E Configuring a Windows 200x Server or Windows 200x Advanced Server This appendix provides platform specific host installation and configuration information to use when you connect a Sun StorEdge 3310 SCSI array to a host running the Windows 2000 Server Windows 2000 Advanced Server Windows 2003 Server or Windows 2003 Advanced Server OS For convenience these platforms are referred to collectively in this document as Windows 200x server The information in this appendix supplements the cabling steps presented in Chapter 4 and covers the following steps m Section E 1 Setting Up the Serial Port Connection on page E 1 m Section E 2 Accessing the Firmware Application From a Windows 200x Server on page E 4 m Section E 3 Enabling a Windows 200x Server to Recognize New Devices and LUNs on page E 4 E 1 Setting Up the Serial Port Connection The RAID controller can be configured by means of a host system running a VT100 terminal emulation program or by a Windows terminal emulation program such as HyperTerminal Note You can also monitor and configure a RAID array over an IP network using the
70. ce with other storage devices attached to the same host Note Refer to the driver conf 4 man page for information and syntax to use Refer to your HBA release notes and your HBA installation guide for specific configuration information Once you have edited the configuration file reboot the host for the changes to take effect 1 Edit the kernel drv qus conf or kernel drv glm conf file whichever is appropriate to your HBA to add more targets and LUNs up to 32 LUNs per logical drive and a maximum of 128 LUNs per Sun StorEdge 3310 array Note If the file does not exist create it using the format in the examples below Allow five blank spaces between Sun and StorEdge In an environment where only Sun StorEdge 3310 SCSI devices are used an example of text to add to kernel drv qus conf or kernel drv glm conf is D 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 device type scsi options list SUN StorEdge 3310 SE3310 scsi options SE3310 scsi options hexadecimal address In an environment where both Sun StorEdge 3310 and 3320 SCSI devices are used an example of text to add to kernel drv qus conf or kernel drv glm conf is device type scsi options list SUN StorEdge 3310 SE33x0 scsi options SUN StorEdge 3320 SE33x0 scsi options SE33x0 scsi options hexadecimal address For more information about multiple device types
71. ck Provide two separate power sources for the array These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 ad Console and Other Requirements A console with at least one serial port connection is necessary for installation and configuration of your Sun StorEdge 3310 SCSI array Once you have configured your array with an IP address an Ethernet port can also be useful for configuring the array Note Sun StorEdge 3000 family arrays require at least CAT 5 Ethernet cable See the following preinstallation worksheet for additional preparation details 2 8 Preinstallation Worksheet When ordering a Sun StorEdge 3310 SCSI array complete the following preinstallation worksheet and then prepare the site for installation according to the site planning requirements You are responsible for ensuring that the site consistently conforms to all stipulated standards and that necessary peripherals are made available to the engineer during installation Review the details of your specific survey before installing your Sun StorEdge 3310 SCSI array Chapter 2 Site Planning 2 7 2 8 If necessary attach or sketch a network diagram to the survey TABLE 2 4 Preinstallation Worksheet Rackmounting IP address Cabling Customers must ensure that t
72. ct the Technical Service department for an immediate replacement 6 Check the list of Section 3 4 Customer Provided Cables on page 3 3 These are required to complete your installation Caution You must purchase or provide 160M compliant SCSI cables for connecting the Sun StorEdge 3310 SCSI array to host servers 3 2 Checking the Sun StorEdge 3310 SCSI Array Package Contents It is important to inspect your Sun StorEdge 3310 SCSI array packages for standard items as well as purchased options before you begin installation If any parts are missing or damaged contact your sales representative immediately Quantity Item 1 One or more of the following Sun StorEdge 3310 SCSI arrays e Sun StorEdge 3310 SCSI array with single controller e Sun StorEdge 3310 SCSI array with dual controllers e Sun StorEdge 3310 Expansion Unit or JBOD a group of disks no controller 1 e Sun StorEdge 3310 SCSI Array Contents Sheet To download and print the latest Sun StorEdge 3310 SCSI Array Release Notes go to http www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup 1 One CD for software and user documentation 1 SCSI jumper cable 1 foot 30cm VHDCI VHDCI for bus setting 1 SCSI jumper cable 1 5 foot 45cm VHDCI VHDCI if you ordered a JBOD or expansion unit 1 Serial null modem cable lor2 Shielded CAT 5 Ethernet cable one per controller in each array 3 2 Sun StorEdge 3000 F
73. de for details m The firmware application you access when you use the telnet command to connect to the IP address of the controller Note A login password can be set from the firmware application or the CLI Using an Ethernet connection you can configure and monitor RAID arrays and expansion units remotely by using the telnet command to access the firmware application on the array and by using the Sun StorEdge Configuration Service or Sun StorEdge CLI software Note If you assign an IP address to an array to manage it out of band for security reasons consider using an IP address on a private network rather than a publicly routable network Using the controller firmware to set a password for the controller limits unauthorized access to the array Changing the firmware s Network Protocol Support settings can provide further security by disabling the ability to remotely connect to the array using individual protocols such as HTTP HTTPS telnet FTP and SSH Refer to the Communication Parameters section of the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information To access the RAID array over an Ethernet connection first connect the RAID array s Ethernet port on each controller to the network Note Sun StorEdge 3000 family arrays require at least CAT 5 Ethernet cable 4 32 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Note In a dual c
74. degraded device status review the event log For details on the event log refer to the Sun StorEdge 3000 Family Configuration Service User s Guide View Enclosure Window The View Enclosure window displays the component and alarm characteristics for a JBOD device The window displays the status for environmental components including the fan power supply and temperature sensor B 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 To view the environmental component and alarm characteristics of a SCSI array from the Sun StorEdge Configuration Service Console perform the following steps 1 Select the event monitoring unit EMU icon 2 Choose View View Enclosure To display FRU ID information click View FRU Server 206 236 238 100 nightvision View Enclosure Controller Ch 0 Id 0 SUN StorEdge 3310 AA SN 3313663 Manufacturer SUN Model StorEdge 3310 A Power On Time N A Power On Cycles N A Environmental State Firmware Rew 1167 Package PLD Rew 1167 Enclosure Number Alarm State Component Status Summary EA Power Supply 0 2 Power Supply 1 EA Famo B Fan 1 H Temperature 0 TRO Temnerature 1 Critical Good Critical Good 28 C 28 C Power Degraded D Fans Degraded H Thermal Good Mew FRU Close Help FIGURE B 6 View Enclosure Dialog Box B 9 Event Messages from th
75. device it is To list all devices and their paths start a terminal session and type fdisk 1 Record the device name s and path s which you plan to use Then type fdisk dev sd x x a b c A banner appears for the specified array device The last statement displays a prompt Command m or help Type m or help On the displayed menu select n for the Command action and press Return Two choices are displayed e extended p primary partition 1 4 Only four primary partitions are allowed per array All additional partitions must be added as extended LUNs under one primary partition Only one primary partition is allowed to have extended LUNs Appendix F Configuring a Linux Server F 3 5 For the first partition choose p When several options appear keep the defaults You can reconfigure this after you understand the process and see what it looks like Add additional primary partitions and extended partitions as needed 6 After you have completed accepting the defaults and are back at the Command m or help screen press w to save the configuration and exit fdisk Your partition is ready for a filesystem now F 4 Creating a Filesystem 1 Log in as root or su to root if you are logged in as a user 2 Take the device that you ran fdisk on and run the following command to create an ext3 filesystem mkfs t ext3 dev sdb x where x the partition that you want to have
76. dge AnswerBook2 docs sun com and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and in other countries U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2002 2007 Dot Hill Systems Corporation et d autres 2200 Faraday Avenue Suite 100 Carlsbad Californie 92008 Etats Unis Tous droits r serv s Sun Microsystems Inc et Dot Hill Systems Corporation peuvent avoir les droits de propri t intellectuels relatants a la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s a http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucu
77. dge 3000 Family Configuration Service User s Guide for information about the Mute beeper command In the Sun StorEdge CLI Run mute controller Refer to the Sun StorEdge 3000 Family CLI User s Guide for more information Note Pushing the Reset button has no effect on controller event alarms and muting the beeper has no effect on failed component alarms 6 5 Viewing Event Logs on the Screen A controller event log records an event or alarm that occurs after the system is powered on The controller event log records up to 200 events that occur after the system is powered on The event log records configuration and operation events and error messages The event log also shows alarm events reported by the event monitoring units in each RAID unit and expansion unit The status of battery backup units fans temperatures and voltages are sometimes recorded as well For each event a lt P gt or lt S gt on the right side of the screen indicates whether the primary or secondary controller in a dual controller configuration issued the event message 6 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Caution Powering off or resetting the controller automatically deletes all recorded event logs 1 Choose view and edit Event logs on the RAID firmware Main Menu lt Main Menu gt view and edit Logical drives view and edit logical Volumes view and edit Host luns
78. drive can be rebuilt with a local or a global spare drive If no local or global spare is assigned the logical drive will be rebuilt with the remaining BAD drive a If you unassigned any local or global spare drives in Step 6 reassign them now The rebuild will begin automatically If no spare drives are available perform the following steps a From the RAID firmware Main Menu choose view and edit Logical drives b Select the logical drive that has the status DRV FAILED c Choose Rebuild logical drive and then choose Yes to rebuild the logical drive The rebuilding progress is displayed on the screen A notification message informs you when the process is complete Note As physical drives fail and are replaced the rebuild process regenerates the data and parity information that was on the failed drive However the NVRAM configuration file that was present on the drive is not re created For details on restoring the NVRAM configuration file to the drive refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide Chapter 7 Troubleshooting Your Array 7 7 Rebuilding the logical drive restores the RAID integrity to a self consistent state This does not guarantee that the data has not been corrupted All possible application checks should be performed to ensure that the data is not corrupted before it is used for business or production purposes For additional troubleshooting tips refer to the release
79. dure for unpacking the Sun StorEdge 3310 SCSI array package Topics covered in this chapter are as follows m Section 3 1 Opening Your Package on page 3 1 m Section 3 2 Checking the Sun StorEdge 3310 SCSI Array Package Contents on page 3 2 m Section 3 3 Field Replaceable Units on page 3 3 m Section 3 4 Customer Provided Cables on page 3 3 m Section 3 5 Mounting Your Array in a Rack or Cabinet on page 3 4 3 1 Opening Your Package Follow these guidelines for unpacking the equipment personal injury or damage to the equipment during installation A fully loaded unit Caution Always use two people to remove the unit from its container to avoid weighs approximately 57 2 pounds 26 kilograms 1 Select a suitable area for unpacking 2 Store all packing material and boxes for possible equipment returns 3 Check the Contents Sheet in your product package See Section 3 2 Checking the Sun StorEdge 3310 SCSI Array Package Contents on page 3 2 The Contents Sheet summarizes the standard contents for your product 3 1 4 Compare the packing slip and the list of parts with the items you received If the list of parts on your packing slip does not match the items you received or any items appear damaged immediately notify your carrier agent and the supplier who prepared your shipment 5 Carefully examine the cables provided in the package If any cable appears to be damaged conta
80. e 7 Set the system to use the nvramrc and reset auto boot by typing ok setenv use nvramrc true ok setenv auto boot true 8 Reset the configuration by typing ok reset all 9 Reboot the hosts A system reboot is required to implement these changes Note JBOD arrays require a license from VERITAS in order to enable any of its advanced features Refer to the VERITAS Volume Manager Release Notes or contact VERITAS Software Corporation for licensing terms and information B 14 Troubleshooting Sun StorEdge 3310 SCSI JBOD Arrays This section describes troubleshooting procedures and error messages you can use to isolate configuration and hardware problems For additional troubleshooting information see Chapter 7 B 16 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 B 14 1 B 14 2 Troubleshooting Configuration Issues Follow this sequence of general steps to isolate software and configuration issues Look for storage related messages in var adm messages and identify any suspect JBOD arrays Check your Sun StorEdge Configuration Service console for alerts or messages Check revisions of software package patches and hardware Verify correct device file paths Check any related software configuration or startup files for recent changes Search SunSolve Online for any known related bugs and problems at http sunsolve sun com Troub
81. e Bus Expansion Unit Configuration When Connected to a RAID Array Based on the configuration in FIGURE 4 11 the default drive IDs for a 12 drive single bus configuration are shown in FIGURE 4 12 and FIGURE 4 13 ID6 and ID7 are reserved for host HBAs and should not be used as host channel IDs Chapter 4 Connecting Your SCSI Array 4 13 Disk 0 CHO IDO Disk 6 CHO ID8 Disk 7 CHO ID9 Disk 8 CHO ID10 Ue O Disk 1 CHO ID1 Disk 2 CHO ID2 NY a 2 ws O oN Ne O Disk 3 CHO ID3 Disk 4 CHO ID4 Disk 5 CHO ID5 LD O O Disk 9 CHO ID11 Disk 10 CHO ID12 Disk 11 CHO ID13 y FIGURE 4 12 RAID Array Single Bus Configuration Default IDs Disk 0 CH2 IDO Disk 6 CH2 ID8 Disk 1 CH2 ID1 Disk 7 CH2 ID9 Disk 2 CH2 ID2 Disk 8 CH2 ID10 AAT a O lam 7 e O O O T D 7 O O O O S al 7 y al O LA O O Disk 3 CH2 ID3 Disk 9 CH2 ID11 Disk 4 CH2 ID4 Disk 10 CH2 ID12 Disk 5 CH2 ID5 Disk 11 CH2 1ID13 l SE O FIGURE 4 13 Expansion Unit Single Bus Configuration Default IDs The IDs are also displayed on the lower inside front edge of the chassis These IDs are automatically assigned and appear in RAID controller status tables 4 Connect your RAID array SCSI channel 1 and 3
82. e Sun StorEdge Diagnostic Reporter Sun StorEdge Diagnostic Reporter supports standalone JBOD arrays However triggered event notification is limited to environmental and hard drive failures Appendix B Cabling JBODs B 13 B 10 Monitoring with the Sun StorEdge CLI The Sun StorEdge CLI supports JBOD arrays However because JBOD arrays do not have a RAID controller to manage the disks this command line interface support is limited to the following commands m about m download safte firmware m exit m help m quit m select m set led m show access mode m show configuration m show enclosure status m show frus m show inquiry data m show led status m show safte devices m version Refer to the Sun StorEdge 3000 Family CLI User s Guide for information about using these commands B 11 Downloading Firmware to Disk Drives in a JBOD For instructions on how to download firmware to disk drives in a JBOD directly attached to a host refer to the README file in the patch that contains the firmware B 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 B 12 Managing Disks in the Sun StorEdge 3310 JBOD Array Use your standard host system disk management utilities for all disk management in a JBOD array such as partitioning and formatting Refer to your host system documentation for more information about disk management For maintenance and troubleshooting information see Sect
83. e channel PID to 6 and the SID to 7 using the firmware application For details refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide 4 11 Establishing Communications With An Array Before you can configure an array you must establish one or more communication links between at least one host and an array You can use any combination of the array s RS 232 COM serial port the Ethernet port and the in band data connection between the host and the array m A direct RS 232 port connection guarantees that a host can communicate with a RAID array even if the array s IP address changes or is unknown or if the TCP IP network suffers a temporary outage See Section 4 11 2 Configuring the RS 232 Serial Port Connection on page 4 29 for more information For pinout information see Appendix C When you connect via the serial port you immediately access the controller firmware application a management program embedded in the firmware Chapter 4 Connecting Your SCSI Array 4 27 4 11 1 m Your array ships with the Dynamic Host Configuration Protocol DHCP TCP IP network support protocol enabled If your network uses a DHCP server to automatically allocate IP addresses to attached devices as soon as the RAID array is powered up an IP address is assigned to it You can use this IP address to monitor and manage the array s firmware through telnet sessions See Section 4 12 Setting Up Out of Band Management
84. e disks will be lost To power off an array perform the following steps Stop all T O activity to the array Shut down the controller with one of the following commands a Firmware application Shutdown Controller command system Functions gt Shutdown controller a Sun StorEdge CLI shutdown controller command These commands first halt all I O activity and then write the contents of cache to the drives Chapter 4 Connecting Your SCSI Array 4 35 3 Power off both power supply fan modules See Section 4 14 Power On Sequence on page 4 34 for information about turning the array on again 4 36 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 5 Checking LEDs This chapter describes the front panel and back panel LEDs which display the operating status of all drives and modules Topics covered in this chapter are m Section 5 1 LEDs When the Array Is First Powered On on page 5 1 m Section 5 2 Front Panel LEDs on page 5 3 a Section 5 2 1 Drive LED Status on page 5 4 m Section 5 3 Back Panel LEDs on page 5 6 a Section 5 3 1 I O Module LEDs on page 5 6 a Section 5 3 2 RAID Controller LEDs on page 5 7 a Section 5 3 3 Power Supply and Fan Module LEDs on page 5 9 a Section 5 3 4 EMU Module LEDs on page 5 10 5 1 LEDs When the Array Is First Powered On With the array powered up but not connected to
85. e notes for your array for Sun Microsystems patches containing firmware upgrades that are available for your array and to SunSolve Online for subsequent patches containing firmware upgrades If you are downloading a Sun Microsystems patch that includes a firmware upgrade the README file associated with that patch tells you which Sun StorEdge 3000 Family arrays support this firmware release To download new versions of controller firmware disk drive firmware or SAF TE firmware use one of the following tools a Sun StorEdge CLI with an inband SCSI connection for Linux and Windows hosts and for servers running the Solaris OS m Sun StorEdge Configuration Service program with an inband SCSI connection for Linux and Windows hosts and servers running the Solaris OS Note To download firmware to disk drives or SAF TE firmware to a JBOD directly attached to a host you must use the Sun StorEdge Configuration Service program Chapter 6 Maintaining Your Array 6 11 Note For instructions on how to download firmware to disk drives in a JBOD directly attached to a host refer to the README file in the patch that contains the firmware Caution You should not use both inband and out of band connections at the same time to manage the array or you might cause conflicts between multiple operations 6 7 1 Replacing the Front Bezel and Ear Caps Some procedures require that you remove the front bezel and the sma
86. e top and bottom of the ear cap onto the ear pressing on the side toward the outside of the array Do not use force when placing a cap on an ear Caution Be careful to avoid wedging the Reset button below the LEDs on the right ear when you replace the plastic cap over it Insert the bezel arms into the chassis holes Lift the bezel into position and press it onto the front of the chassis until it is flush with the front Use the key to lock both bezel locks Chapter 6 Maintaining Your Array 6 13 6 14 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 7 Troubleshooting Your Array This chapter covers the following troubleshooting topics Section 7 1 Sensor Locations on page 7 2 Section 7 2 RAID LUNs Not Visible to the Host on page 7 3 Section 7 3 JBOD Disks Not Visible to the Host on page 7 4 Section 7 4 Controller Failover on page 7 4 Section 7 5 Recovering From Fatal Drive Failure on page 7 5 Section 7 6 Using the Reset Button on page 7 8 Section 7 7 Troubleshooting Flowcharts on page 7 8 Section 7 7 1 Power Supply and Fan Module on page 7 9 a Section 7 7 2 Drive LEDs on page 7 12 a Section 7 7 3 Front Panel LEDs on page 7 16 m Section 7 7 4 I O Controller Module on page 7 21 To check front panel and back panel LEDs see Chapter 5 For more troubleshooting tips refer to
87. ed to a network with an active DHCP server you can determine the IP address assigned to the array in several ways 4 28 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 4 11 2 m Access the firmware and follow the procedure Section 4 11 2 Configuring the RS 232 Serial Port Connection on page 4 29 When you connect via the serial port you immediately access the controller firmware application a management program embedded in the firmware a If you already installed the Sun StorEdge 3000 Family CLI program use the show network parameters CLI command If the RAID controller is not on a network connected to an active DHCP server an IP address of 0 0 0 0 is displayed Refer to the Sun StorEdge 3000 Family CLI User s Guide for more information a If you already installed the Sun StorEdge Configuration Service program use the Change Network Settings window to display the IP address of the array Refer to the Updating the Configuration chapter in Sun StorEdge Configuration Service User s Guide for more information Event messages sent as SNMP traps to the email address you specify also contain the IP address of the array from which they are sent Refer to the Configuration Parameters chapter in the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information Once you have determined the RAID controller s IP address using one of these methods you can establish a telne
88. er module troubleshooting 7 21 IBM AIX operating system B 18 icon status in SSCS B 12 inband connection 6 3 interoperability 1 7 IP address setting 4 31 4 32 J JBODs cabling B 1 displaying component and alarm characteristics B 11 single bus configuration B 11 single bus with one host B 3 single bus with two hosts B 5 split bus multi initiator B 8 troubleshooting 7 4 L labeling reconfiguring D 8 LEDs back panel 5 6 drives 5 3 front panel 5 4 troubleshooting 7 16 limitations drive IDs 4 18 Linux servers checking adapter BIOS F 1 configuring F 1 making a filesystem F 3 mounting a filesystem F 4 multiple LUNs F 2 LUNs adding in Solaris D 2 assigning in HP UX H 5 number supported A 3 recognizing in AIX G 5 recognizing in Linux F 1 recognizing in Solaris D 5 recognizing in Windows 2000 E 4 troubleshooting 7 3 M mounting your array 3 4 muting alarms 6 7 beeper 6 7 N null modem cable 4 29 O operating systems supported 1 7 out of band connection 6 3 out of band management 4 32 P package contents 3 2 parameters serial port 4 30 partitions creating in AIX G 7 creating in HP UX H 5 creating in Linux F 3 creating in Windows 2000 E 5 requirements 7 3 performance problems 3 3 planning site 2 1 ports connecting for single bus 4 12 connecting to hosts 4 20 expansion unit connections 4 13 power LED 5 4 power module FRU 1 7 power specification
89. ernet ROHS F370 6630 Cable DC power F371 0307 Cable DC power ROHS 1 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Lad TABLE 1 2 List of Available FRUs for the Sun StorEdge 3310 SCSI Array Continued FRU Model Number Description F370 7589 LED and reset switch module 2U F371 0112 LED and reset switch module 2U ROHS XTA 3000 AMBSZ Air management blank sled ROHS Power and Fan Modules Each array contains redundant two power and fan modules Each module contains a 420 watt power supply and two radial 52 cubic feet per minute CFM fans Power module autoranging capabilities range m AC Power Supply From 90 Volts Alternating Current VAC to 264 VAC a DC Power Supply From 36 Volts Direct Current VDC to 72 VDC A single power and fan module can sustain an array 1 6 Interoperability The array is designed for heterogeneous operation and supports the following operating systems Solaris versions 8 9 and 10 Sun Linux 5 0 on the Sun LX50 server Red Hat Linux Windows 2000 Advanced Server and Windows 2003 Server IBM AIX HP UX Note For information about supported versions of these operating systems refer to the release notes for your array The array does not require any host based software for configuration management and monitoring which can be handled through the built in firmware application The console window can be accessed by means of the DB9 c
90. erver Running the AIX Operating System G 5 Logical Volume Manager Volume Groups Logical Volumes Physical Volumes Paging Space Volume Groups are a way of dividing and allocating disk storage capacity Volume groups can be used to subdivide a large partition of storage into smaller units of usable space called logical volumes Each volume group is divided into Logical Volumes which are seen by applications as individual disks Logical Volumes can contain their own file systems The underlying physical storage in a volume group consists of one or more Physical Volumes A physical volume can be a single physical disk or a partition of a disk array In this appendix the physical volume is the disk device you identified in Section G 3 Identifying the Device On Which To Create a Logical Volume on page G 4 G 5 Creating a Volume Group Choose Volume Group from the Logical Volume Manager menu Choose Add a Volume Group from the Volume Groups menu Type the name you want to give the volume group next to Volume Group name Next to PHYSICAL VOLUME name type the name of the disk device you identified in Section G 3 Identifying the Device On Which To Create a Logical Volume on page G 4 A confirmation prompt is displayed Confirm this message to display a status screen When the volume group is created a status screen displays Command OK Return to the Volume Groups screen to activate the new vo
91. expansion unit 12 IDs In FIGURE 4 25 the RAID array and one expansion unit have been set up for single bus configuration Channel 2 a drive channel is connected to the expansion unit Host server FSS h ERROR TERM TERM f aaea O_O 7 a rere H CHO G gt Ce CH3 gt lt gt SNGL BUS CONF l seo O 70 l CH1 e L nu AL BUS conr gt RAID array ERROR TERM GEE bal OU ale Expansion unit Bus cable Expansion cable Host cable FIGURE 4 25 Single Bus Configuration With One Host and One Expansion Unit In FIGURE 4 26 the RAID array and one expansion unit have been set up for a split bus configuration Channel 0 a drive channel is connected to the expansion unit and Channel 2 a drive channel is connected to the RAID unit 4 22 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Host server ERROR TERM oO Q CH ERROR TERM oO Q Expansion unit Bus cable Expansion cable Host cable FIGURE 4 26 Split Bus Configuration With One Host and One Expansion Unit 4 10 2 Cabling
92. firmware application or the Sun StorEdge Configuration Service program after you assign an IP address to the array For details see Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 or refer to the Sun StorEdge 3000 Family Configuration Service User s Guide E 1 1 Use a null modem serial cable to connect the COM port of the RAID array to an unused serial port on your host system A null modem cable has serial signals swapped for connecting to a standard serial interface Note A DB9 to DB25 serial cable adapter is included in your package contents to connect the serial cable to a DB25 serial port on your host if you do not have a DB9 serial port 2 Power up the array 3 On the Windows 200x server select Start Programs Accessories gt Communications HyperTerminal 4 Type a name and choose an icon for the connection 5 In the Connect To window choose the COM port from the Connect Using drop down menu that is connected to the array Connect To Soa 2 x Enter details for the phone number that you want to dial Country region United States of America 1 Area code 760 Phone number Connect using Cancel 6 Click OK 7 In the Properties window set the serial port parameters using the drop down menus m 38400 baud m 8 bit m 1 stop bit E 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 m Parit
93. following firmware upgrade features apply to the controller firmware a Redundant Controller Rolling Firmware Upgrade 6 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 6 6 3 When download is performed on a dual controller system firmware is flashed onto both controllers without interrupting host I O When the download process is complete the primary controller resets and lets the secondary controller take over the service temporarily When the primary controller comes back on line the secondary controller hands over the workload and then resets itself so the new firmware can take effect This rolling upgrade is automatically performed by the controller firmware and the user s intervention is not necessary m Automatically Synchronized Controller Firmware Versions A controller that replaces a failed unit in a dual controller system is often running a newer release of firmware version To maintain compatibility the surviving primary controller automatically updates the firmware running on the replacement secondary controller to the firmware version of the primary controller Note When you upgrade your controller firmware in the Solaris operating system the format 1M command still shows the earlier revision level Installing Firmware Upgrades Caution Before updating your firmware make sure that the version of firmware you want to use is supported for your array Refer to the releas
94. front panel see the following figure The system operation LEDs are located on the right ear of the chassis Drive LED 1 LED 2 LED 3 button E Disk 0 Disk 6 Disk 9 Disk Disk 7 Disk 10 Disk 2 Disk 8 Disk 11 FIGURE 5 1 Front Panel LEDs The following figure shows the front panel LEDs and the Reset button Use a paperclip to push the Reset button to silence a failed component alarm See Section 6 4 Silencing Audible Alarms on page 6 7 for more information about silencing audible alarms Power Fan Temp Event Reset button oooo FIGURE 5 2 Chassis Ear LEDs and Reset Button on Front Panel Chapter5 CheckingLEDs 5 3 The following table lists the front panel LEDs TABLE 5 3 Front Panel LEDs LED LED Color Description Drive Solid green Good Drive power up and spin up OK For more information see TABLE 5 4 Blinking green Solid amber Good Drive activity Failed Drive failure Power Light bulb icon Monitors the DC output voltage within tolerance specification Overcurrent protection shutting down any voltage output displayed Voltage thresholds 5 VDC 25 VDC 12 VDC 6 VDC Current thresholds 5 VDC 35A 12 VDC 25A Solid green Solid amber Power supply good Failed One or more output voltages out of range Fan Fan icon Monitors the fan speed within nominal operationa
95. g Multi initiator mode has more than one host connection on a SCSI channel FIGURE B 4 shows a multi initiator split bus configuration where each host is connected to each host channel This configuration is common for failover protection in a network cluster environment When you remove one or more host cables for maintenance purposes insert an external terminator into each empty port to maintain the physical drive IDs for the active host connections Note You can replace the I O module or change its cables while the array is powered on but the SCSI host buses connected to the array must be inactive C ERROR TERM y TERM O OOU U _ Qe lt gt ae e Q U QM alle d IDs 0 5 IDs 0 5 FIGURE B 4 Dual Host Split Bus Multi Initiator JBOD Configuration B 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 In this configuration the split bus multi initiator mode creates physical drive IDs 0 to 5 on each channel as shown in TABLE B 4 TABLE B 4 Physical Drive IDs for a Split Bus JBOD in Multi Initiator Mode Channel A ID 0 Channel A ID 3 Channel B ID 0 Channel B ID 3 Channel A ID 1 Channel A ID 4 Channel B ID 1 Channel B ID 4 Channel A ID 2 Channel A ID 5 Channel B ID 2 Channel B ID 5 To connect a split bus JBOD to two hosts perform the
96. ger ASL 6 4 Battery Operation 6 5 6 3 1 Battery Status 6 6 Silencing Audible Alarms 6 7 Viewing Event Logs on the Screen 6 8 Upgrading Firmware 6 10 6 6 1 Patch Downloads 6 10 6 6 2 Controller Firmware Upgrade Features 6 10 6 6 3 Installing Firmware Upgrades 6 11 Replacing the Front Bezel and Ear Caps 6 12 6 7 1 Removing the Front Bezel and Ear Caps 6 12 6 7 2 Placing the Bezel and Ear Caps Back Onto the Chassis 6 13 7 Troubleshooting Your Array 7 1 7 1 7 2 7 3 7 4 7 9 7 6 7 7 Sensor Locations 7 2 RAID LUNs Not Visible to the Host 7 3 JBOD Disks Not Visible to the Host 7 4 Controller Failover 7 4 Recovering From Fatal Drive Failure 7 5 Using the Reset Button 7 8 Troubleshooting Flowcharts 7 8 7 7 1 Power Supply and Fan Module 7 9 7 7 2 Drive LEDs 7 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 7 7 3 Front Panel LEDs 7 16 7 74 I O Controller Module 7 21 A SCSI Array Specifications A 1 A 1 Physical Specifications A 2 A 2 Summary of Sun StorEdge 3310 SCSI Array Specifications A 3 A 3 Agency Approvals and Standards A 4 B Cabling JBODs B 1 B 1 Known Limitations Affecting Sun StorEdge 3310 SCSI JBOD Arrays B 2 B 2 Connecting a Sun StorEdge 3310 JBOD Array B 3 B 3 Cabling a Single Bus JBOD with One Host Connection B 3 B 4 Cabling a Single Bus JBOD with Two Host Connections B 5 B 5 Cabling a Split Bus Single Initiator JBOD Configuration B 6 B 5 1 Connecting a Split Bus JBOD
97. group number 06 in the example To associate the physical volume with a volume group use the vgcreate command vgcreate dev vgmynewvg dev dsk c12t6d2 To verify the creation and view the volume group properties use the vgdisplay command vgdisplay vg02 Volumegroups VG Name dev vg02 VG Write Access read write VG Status available Max LV 255 Cur LV 0 Open LV 0 Max PV 16 Cur PV 1 Act PV 1 Max PE per PV 2167 H 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 VGDA 2 PE Size Mbytes 4 Total PE 2167 Alloc PE 0 Free PE 2167 Total PVG 0 In the output of vgdisplay the Total PE field gives the number of physical extents in the volume group The size of each physical extent is given in the PE Size field the default is 4 Mbyte so the total capacity of this volume group is 2167 x 4 Mbyte 8668 Mbyte The Alloc PE field shows the numbers of physical extents allocated to logical volumes At this point the Alloc PE field is zero because we have not assigned any of this volume group s capacity to logical volumes H 8 Creating a Logical Volume To create a logical volume within the volume group use the lvcreate command with the L option to specify the size of the logical volume in megabytes The logical volume size should be a multiple of the physical extent size In the following example a logical volume of 4092 Mbyte is created
98. he Name column for example ldev 1v00 4 Choose Mount a File System from the File Systems menu to display the Mount a File System screen 5 Type the name of the file system you identified in step 3 next to FILE SYSTEM name 6 Type the name of the mount point you specified next to DIRECTORY over which to mount When the file system is mounted a status screen displays Command OK 7 Exit SMIT G 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 G 9 Verifying That the New File System Is Mounted 1 Use the mount command to verify that the logical volume is mounted correctly mount The mounted file systems and directories are displayed 2 Examine the list to make sure your new file system is mounted at the mount point you specified 3 Display the attributes of the new file system df k mountpoint Appendix G Configuring an IBM Server Running the AIX Operating System G 9 G 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX H Configuring an HP Server Running the HP UX Operating System This appendix provides access information and LUN setup information needed when you connect a Sun StorEdge 3310 SCSI array to a computer running the HP UX OS For a list of supported host bus adapters refer to the release notes for your array The information in this appendix supplements the configuration steps presented in
99. he RS 232 Serial Port Connection on page 4 29 Note You can also monitor and configure a RAID array over an IP network using the firmware application or the Sun StorEdge Configuration Service program after you assign an IP address to the array For details see Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 or refer to the Sun StorEdge 3000 Family Configuration Service User s Guide You can specify the baud rate of 38 400 when you type the tip command Connect the RAID array COM port to a serial port of a Solaris workstation see FIGURE D 1 D 1 gt i Z COM port FIGURE D 1 RAID Array COM Port Connected Locally to the COM Port of a Workstation or Computer Terminal Use the tip command to access the array locally tip 38400 dev ttyn where n is the COM port identifier For instance if you have connected the array to the COM port identified as ttyb use this command tip 38400 dev ttyb Refresh your screen by holding down the Control key on your keyboard this is abbreviated Ctrl on some keyboards and pressing the letter L key on your keyboard D 2 Editing the sd conf File Edit the kernel drv sd conf file to add more targets and LUNs up to 128 LUNs which can be used in a single Sun StorEdge 3310 SCSI array Then reboot the host You might want to allow
100. he appropriate service outlets are available for installation Requirements vary Will the Sun StorEdge 3310 SCSI array be rackmounted Yes No e Is the rack supplied by Sun Yes No e If yes include Sun model number ____ e If not make model Does the rack mount e Front and back If so depth e Center Telco _____ What cable lengths are required Diagram preferred Are there any power strips or power sequencers in the rack Yes No Are they supplied by Sun Yes No If yes part number If not quantity of plugs outlets required Array IP address Array network mask SCSI cable lengths to connect to hosts Sun StorEdge 3000 Family Installation Operation and Service Manual e March 2007 TABLE 2 5 Host Connectivity Summarized Host Connectivity Host 1 Host Name Host Make Model HBA connector types Cable distance from the array to the host s Operating system Patches installed IP addresses e Network e Host Host Connectivity Host 2 Host Name Host Make Model HBA connector types Cable distance from the array to the host s Operating system Patches installed IP addresses e Network e Host Chapter 2 Site Planning 2 9 2 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER O Unpacking Your SCSI Array This chapter describes the proce
101. her as a standalone storage unit or as a building block interconnected with expansion arrays of the same type The array can be placed on a tabletop or rackmounted in a server cabinet or expansion cabinet For information about specifications and agency approvals see Appendix A 1 2 Array Configurations The Sun StorEdge 3310 SCSI array can be used in the following configurations a Single controller configuration A RAID array can be configured with a single controller in a non redundant configuration 1 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 a A RAID array with two controllers A RAID array can be configured with two controllers to provide full redundancy m An expansion unit An expansion unit consists of a chassis with disk drives and I O expansion modules The expansion unit does not include an I O controller module The expansion unit connects to and is managed by a RAID array a A Just a Bunch of Disks JBOD array The JBOD array connects to and is managed by a host server For more information about JBODs see Appendix B TABLE 1 1 shows the configuration options for Sun StorEdge 3310 SCSI arrays TABLE 1 1 Sun StorEdge 3310 SCSI Array Configuration Options Internal RAID controllers SCSI disks SCSI expansion units SCSI JBOD arrays Connection options Supported RAID levels Redundant field replaceable units FRUs Configuration management and enclosu
102. hite with brown 8 Not connected Brown Appendix C Connector Pinouts C 3 C3 DB9 COM Port Connector C 4 The COM port is a female DB9 connector that requires a male DB9 null modem cable 0800000 000o FIGURE C 3 RS 232 DB9 EIA TIA 574 View of the Male End TABLE C 3 Pin Names Pin No Name Notes Description 1 DCD Data Carrier Detect 2 RD Receive Data a k a RxD Rx 3 TD Transmit Data a k a TxD Tx 4 DTR Data Terminal Ready 5 GND Ground 6 DSR Data Set Ready 7 RTS Request To Send 8 CTS Clear To Send 9 RI Ring Indicator Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX D Configuring a Solaris Server This appendix provides the following Solaris specific information m Section D 1 Accessing the Firmware Application On a Solaris Host on page D 1 m Section D 2 Editing the sd conf File on page D 2 m Section D 3 Enabling a Solaris Host to Recognize New Devices and LUNs on page D 5 m Section D 4 Labeling a Volume on page D 8 m Section D 5 Making JBODs Visible to Solaris Hosts on page D 12 D 1 Accessing the Firmware Application On a Solaris Host This section provides information on redefining the baud rate for the serial port connection and using the tip command to access the array remotely For more information about the baud rate and other communication settings see Section 4 11 2 Configuring t
103. ications 2 4 electromagnetic compatibility EMC 2 3 EMU LED 5 11 environmental range 2 3 Ethernet connection 4 32 event LED 5 4 event logs HP UX B 18 IBM AIX B 18 viewing 6 8 expansion unit cabling 4 13 4 21 F failed component alarms silencing 6 7 fan LED 5 4 fan module FRU 1 7 fans troubleshooting 7 9 fatal failure recovering from 7 5 fault tolerance 7 4 field replaceable units See FRUs firmware controller failure rebuild replacement 7 4 controller firmware upgrade 6 10 view event logs 6 8 flowcharts troubleshooting 7 8 format utility D 9 FRUs fan module 1 7 listing 3 3 power module 1 7 FRUs listing of 1 5 G gray device status item B 12 H hardware overview 1 2 hardware specifications A 3 host channel defaults 4 11 host configuration HP UX H 1 IBM AIX G 1 Linux F 1 Solaris operating system D 1 Windows 2000 E 1 host LUNs defined in sd conf D 5 edit system file D 5 HP UX servers accessing the firmware H 3 attaching the array H 5 configuring H 1 creating a file system H 10 creating a logical volume H 9 creating a physical volume H 7 creating a volume group H 7 definitions of common terms H 6 Kermit access H 4 Logical Volume Manager H 6 Index 2 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 mounting the file system H 10 serial port parameters H 2 using SAM H 5 using the CLI H 5 humidity 2 3 I O controll
104. id green Solid green Solid green Blinking green Blinking green Blinking green Blinking green Amber Amber Amber Critical array Failed array Rebuild stopped Parity check Rebuilding Media scan Drive activity Predicted fault Drive fault Identify A logical drive or logical volume is in a critical state A logical drive or logical volume fails A logical drive rebuild is stopped A parity check is performed on a qualified logical drive A logical drive is rebuilding A logical drive is created or the controller is reset and media scan is enabled or the firmware option Flash All Drives is used A drive is processing I O Single bus configuration only The disk drives perform predictive failure SMART analysis and encounter a predicted failure Single bus configuration only A drive fails The Sun StorEdge CLI set led command is run or the firmware option Flash All Drives is used Note Whenever media scan is running on a drive its front panel LED flashes green It is normal for front panel drive LEDs to flash green while media scanning is running Media scan is disabled by default It can be enabled to start when the array is powered up For more information refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide Chapter5 CheckingLEDs 5 5 5 3 Back Panel LEDs The back panel LED colors indicate the conditions described in the following figures and tables The
105. iguration Cabled for Solid green No gt single bus configuration Yes v Refer to cabling i instructions in Cabled for Installation dual bus gt Operation and configuration Service Manual Notes Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly FIGURE 7 12 I O Controller Module Flowchart 2 of 2 Chapter 7 Troubleshooting Your Array 7 24 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX A SCSI Array Specifications This appendix provides the specifications for the Sun StorEdge 3310 SCSI array The topics covered are m Section A 1 Physical Specifications on page A 2 m Section A 2 Summary of Sun StorEdge 3310 SCSI Array Specifications on page A 3 m Section A 3 Agency Approvals and Standards on page A 4 A 1 A 1 Physical Specifications TABLE A 1 Sun StorEdge 3310 SCSI Array Physical Specifications Description Desktop Rackmount Height 3 64 in 9 25 cm 2U 3 5 in 8 89 cm Width 19 in 48 26 cm 17 56 in 44 60 cm body Depth Main chassis 18 in 45 72 cm Main chassis 18 in 45 72 cm Weight Sun StorEdge 3310 fully loaded Weight fully loaded Sun StorEdge 3310 JBOD or expansion unit To back of power supply 20 in 50 8 cm To back of power supply handle 21 in 53 34 cm 63 2 Ibs 28 7 kg with 300 GB drives 60 0 Ibs 27 2 kg with 300 GB drives
106. in the Computer Management window g Computer Management loj x Action ww e gt Aml e Aea Tree Computer Management Local Partition Basic NTFS i System Tools fag Event Viewer Z system Information sl Performance Logs and Alerts 1 Shared Folders a Device Manager Local Users and Groups C 8 46 GB NTFS Healthy System F AE Sj Storage New olume E 2 Disk Management 3 90 GB NTFS IB Disk Defragmenter Healthy E Logical Drives gt IE Primary Partition a Damavahla Sharana 13 Repeat these steps for any other new partitions and devices you want to format Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX F Configuring a Linux Server This appendix provides LUN setup information needed when you connect a Sun StorEdge 3310 SCSI array to a Linux OS For a list of supported adapters refer to the release notes of each array This information supplements the configuration steps presented in Chapter 4 and covers the following steps m Section F 1 Checking the Adapter BIOS on page F 1 m Section F 2 Multiple LUN Linux Configuration on page F 2 m Section F 3 Making an ext3 Filesystem for Linux on page F 3 m Section F 4 Creating a Filesystem on page F 4 m Section F 5 Creating a Mount Point a
107. ion replace the failed controller as soon as possible For details refer to the Sun StorEdge 3000 Family FRU Installation Guide Note When the drives cannot be identified by the controller either due to disk channel errors or powering up in the wrong sequence the drive state will change to USED with all logical drives in a FATAL FAIL state To recover from this state the condition that caused the loss of access to the disk drives must be resolved and a power cycle of the system is required The FATAL FAIL state remains following the power cycle and requires user intervention to clear For details regarding the FATAL FAIL state see Section 7 5 Recovering From Fatal Drive Failure on page 7 5 7 5 Recovering From Fatal Drive Failure With a RAID array system your system is protected with the RAID parity drive and a global spare or spares A Fatal Fail occurs when more drives fail than your RAID redundancy can accommodate The redundancy of your RAID array depends on your configuration In a RAID 3 or RAID 5 configuration two or more drives must fail for a FATAL FAIL status In a RAID 1 configuration you can lose multiple drives without fatal failure if all the failed drives reside on one side of a mirrored pair Chapter 7 Troubleshooting Your Array 7 5 It might be possible to recover the RAID array from a Fatal Fail However it might be impossible to do a full data recovery depending on the circumstances of the failu
108. ion B 14 Troubleshooting Sun StorEdge 3310 SCSI JBOD Arrays on page B 16 B 13 Enabling VERITAS DMP in a Single Bus Configuration To enable VERITAS Dynamic Multipathing DMP support on VERITAS Volume Manager Version 3 2 ensure the HBA device SCSI initiator IDs are unique and then start the system Perform the following steps Create a single bus multi initiator configuration that links two cables to two different HBAs For details about creating a single bus multi initiator configuration see Section B 4 Cabling a Single Bus JBOD with Two Host Connections on page B 5 Stop the server and at the OpenBoot PROM OBP Monitor ok prompt type ok setenv auto boot false ok reset all ok probe scsi all Issue the remaining commands on only one of the paths Edit or create the nvramrc to set the SCSI initiator id to a non conflicting ID for these devices The information returned from the probe scsi all command identifies the IDs that are currently used and unavailable for assignment For more information about ID assignment see Section B 4 Cabling a Single Bus JBOD with Two Host Connections on page B 5 Appendix B Cabling JBODs B 15 5 From the OBP type ok nvedit probe all cd pci 6 4000 scsi 3 your path information here 6 scsi initiator id integer property device end banner Ctri1 c PUNEO 6 Store the nvramrc by typing ok nvstor
109. ion to each channel single initiator mode In this example the array can be connected to two hosts or to two ports on one host For the single host configuration this is an efficient way to provide mirroring capability for the single host Connections Host SS SS Host Auto terminated upper f 1 ports IDs 8 to 13 on rere re rene nen l l bach bus ERROR TERM oe es For IDs 0 5 hb SNGL CES gt CAG Or IDS 0 9 ON eac us OOCR o use external terminators k ne ee 1 in empty ports 1 1 ennnnnnnnnnn i beewweeeoonns FIGURE B 3 Split Bus Single Initiator JBOD Configuration B 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 In the previous split bus single initiator mode example the physical drive IDs are 8 to 13 on each channel In the following table A and B indicate the two host channels The table shows the IDs assigned to each channel in the split bus configuration TABLE B 3 Physical Drive IDs for a Split Bus JBOD in Single Initiator Mode Channel A ID 8 Channel A ID 11 Channel B ID 8 Channel B ID 11 Channel A ID 9 Channel A ID 12 Channel B ID 9 Channel B ID 12 Channel A ID 10 Channel A ID 13 Channel B ID 10 Channel B ID 13 Note If you want to have IDs of 0 to 5 and plan to add host connections to the upper two ports later you can put external terminators into the upper two port
110. ity Features xiv Sun Welcomes Your Comments xv Product and Architecture Overview 1 1 1 1 Sun StorEdge 3310 SCSI Arrays 1 1 1 2 Array Configurations 1 2 1 3 SCSI Architecture 1 4 1 3 1 Redundant Configuration Considerations 1 4 Device Identification 1 5 1 5 Field Replaceable Units FRUs 1 5 1 4 1 6 1 7 1 5 1 Power and Fan Modules 1 7 Interoperability 1 7 Additional Software Tools 1 8 2 Site Planning 2 1 2 1 22 2 3 2 4 2 5 2 6 2 7 2 8 Customer Obligations 2 2 Safety Precautions 2 2 Environmental Requirements 2 3 2 3 1 Electromagnetic Compatibility EMC 2 3 Electrical and Power Specifications 2 4 Physical Specifications 2 5 Layout Map 2 5 2 6 1 Rack Placement 2 5 2 6 2 Tabletop Placement 2 6 Console and Other Requirements 2 7 Preinstallation Worksheet 2 7 3 Unpacking Your SCSI Array 3 1 3 1 3 2 3 3 3 4 3 5 Opening Your Package 3 1 Checking the Sun StorEdge 3310 SCSI Array Package Contents 3 2 Field Replaceable Units 3 3 Customer Provided Cables 3 3 Mounting Your Array in a Rack or Cabinet 3 4 4 Connecting Your SCSI Array 4 1 4 1 4 2 4 3 4 4 4 5 Converting Your Front Bezel Locks So the Keys Cannot Be Removed 4 2 Hardware Connections 4 4 Connecting the Chassis to an AC Power Outlet 4 5 Connecting the Chassis to DC Power Outlets 4 8 Powering Up and Checking LEDs 4 9 iv Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 4 6 4 7 4
111. ive IDs for a split bus configuration are shown in the following figures ID6 and ID7 are reserved and are not available for drive IDs The IDs are also displayed on the lower inside edge of the chassis These IDs are automatically assigned and appear in RAID controller status tables 4 16 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Disk 6 CHO IDO Disk 7 CHO ID1 Disk 8 CHO ID2 Disk 0 CH2 IDO Disk 1 CH2 ID1 Disk 2 CH2 ID2 oN Ne Disk 9 CHO ID3 Disk 10 CHO ID4 Disk 11 CHO ID5 Disk 3 CH2 ID3 Disk 4 CH2 ID4 Disk 5 CH2 ID5 FIGURE 4 17 RAID Array Split Bus Configuration Default IDs Disk 0 CH2 ID8 Disk 6 CHO ID8 Disk 1 CH2 ID9 Disk 7 CHO ID9 Disk 2 CH2 ID10 Disk 8 CHO ID10 oN Ne Disk 9 CHO ID11 Disk 10 CHO ID12 Disk 11 CHO ID13 Disk 3 CH2 ID11 Disk 4 CH2 ID12 Disk 5 CH2 ID13 FIGURE 4 18 Expansion Unit Split Bus Configuration Default IDs Connect your RAID array SCSI channel 1 and 3 ports to two host servers with SCSI cables SCSI ports for channels 1 and 3 are assigned as host channels by default Chapter 4 Connecting Your SCSI Array 4 17 4 8 1 Standard Cabling Scenarios The following figures illustrate the standard cabling scenarios for a 12 drive array
112. k HBA connector and Check TERM i Auto Termination Cable cable by LED condition Solid green Yes gt enabled attached Nes confirming that each item is good in another array No End Auto Termination Cable Replace I O disabled attached Yes gt module connection and Yes Pai No Power on Resolved cable good No Yes v v Connect HBA to Replace item known good No Yes port No No No y Notes Yos Prior to replacing a chassis try the following Replace I O Reseat the FRU that is not operating correctly Continued module with 5B i FIGURE 7 11 I O Controller Module Flowchart 1 of 2 7 22 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 5B I O Module Problem SCSI Check ERROR LED condition v Check SNGL LED condition Blinking green No Solid amber Invalid single bus or dual bus configuration Recable for correct configuration Yes p Refer to cabling instructions in Installation Operation and Service Manual ee a Failed I O module Replace I O module Yes gt Refer to FRU Installation Guide for instructions gt a R Valid single bus End Refer to cabling instructions in Installation Operation and Service Manual Inactive LED _ or dual bus conf
113. l RPM specification of 5000 RPM Solid green Solid amber Good Both fans are rotating at over 900 RPM Faulty Failed One or both fans are rotating at less than 900 RPM Temp Thermometer icon Monitors the temperature level and indicates overtemp status Solid green Solid amber Good Normal temperature Failed Temperature over threshold Event Caution icon Indicates any abnormal or failure event in the EMU Solid green Solid amber Normal operation of EMUs Abnormal event EMU For more information about temperature sensors refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide 9 2 1 Drive LED Status The drive LED color changes based on array events For example when a media scan is performed to indicate an event is taking place the drive LEDs blink green for the physical drives that compose the logical drive that is being scanned The following table lists the events that influence the drive LED status 5 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE 5 4 Drive LED Status LED Status Event Description Solid green No error A drive is working as expected Solid green Unconfigured A drive is not included in an array configuration This condition excludes a drive that is currently part of an array configured as a hot spare or that failed while part of an array Solid green Hot spare A global or local spare is configured Sol
114. leshooting Hardware Issues When a problem is not otherwise reproducible suspect hardware might need to be replaced Always make only one change at a time and carefully monitor results When possible it is best to restore the original hardware before replacing another part to eliminate the introduction of additional unknown problem sources After hardware replacement a problem can usually be considered solved if it does not resurface during a period equal to twice its original frequency of occurrence For example if a problem was occurring once a week on average before a potential fix was made running two weeks without seeing the problem again suggests a successful fix took place Troubleshooting hardware problems is usually accomplished by an FRU isolation sequence that uses the process of elimination Set up a minimal configuration that shows the problem and then replace elements in this order testing after each replacement until the problem is solved Replace the cables Replace the drives Replace the HBAs Often you can also find out what does cause a hardware problem by determining the elements that do not cause it Start out by testing the smallest configuration that does work and then keep adding components until a failure is detected To view error messages reported by JBODs or expansion units use any of the following Appendix B Cabling JBODs B 17 B 14 2 1 a Message log in the operating system For Solaris
115. ll vertical plastic caps on either side of the bezel that cover the rackmount tabs These rackmount tabs are often referred to as ears Removing the Front Bezel and Ear Caps Use the provided key to unlock both bezel locks Grasp the front bezel cover on both sides and pull it forward and then down Note For many operations including replacing disk drives it is not necessary to further detach the bezel since dropping it down moves it sufficiently out of the way Press the right bezel arm hinge towards the left side to release it from the chassis hole The left hinge also disengages Note the location of the chassis bezel holes on each ear Remove the plastic caps from the front left and right ears of the array Both plastic caps are removed in the same way a Squeeze both sides of the cap at the top and the bottom b Turn the cap toward the center of the array until it disengages and pull it free 6 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 6 7 2 Placing the Bezel and Ear Caps Back Onto the Chassis Each plastic cap is replaced in the same way but be sure to place the cap with LED labels on the right ear Align the inside round notches of the cap with the round cylindrical posts ball studs on the ear Push the top and bottom of the ear cap onto the ear pressing in on the top side toward the center of the array first Continue pushing th
116. lume group Choose Activate a Volume Group from the Volume Groups menu Next to VOLUME GROUP name type the name you gave the volume group When the volume group is activated a status screen displays Command OK G 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 G 6 Creating a Logical Volume Return to the Logical Volume Manager screen Choose Logical Volumes from the Logical Volume Manager menu to display the Logical Volumes screen Choose Add a Logical Volume from the Logical Volumes menu to display the Add a Logical Volume screen Type the name you gave the volume group next to VOLUME GROUP name The Add a Logical Volume screen is displayed Type the name you want to give the new logical volume next to LOGICAL VOLUME new Type the number of partitions you want to create on the new logical volume next to Number of LOGICAL PARTITIONS Type the values you want to use for the other parameters on the Add a Logical Volume screen or accept the default values When the logical volume is created a status screen displays Command OK and displays the name of the new logical volume G 7 Creating a File System The following steps create a file system on the new logical volume Return to the System Storage Management Physical and Logical Storage screen The System Storage Management screen is displayed Choose File Systems from the System Stor
117. mental Requirements on page 2 3 Section 2 4 Electrical and Power Specifications on page 2 4 Section 2 5 Physical Specifications on page 2 5 Section 2 6 Layout Map on page 2 5 Section 2 7 Console and Other Requirements on page 2 7 Section 2 8 Preinstallation Worksheet on page 2 7 Note Refer to the Sun StorEdge 3310 SCSI Array Release Notes for the current lists of supported operating systems host platforms software and qualified cabinets 2 1 2 1 Customer Obligations The customer is obliged to inform Sun Microsystems Inc of any and all ordinances and regulations that would affect installation Caution When selecting an installation site for the Sun StorEdge 3310 SCSI array choose a location that avoids excessive heat direct sunlight dust or chemical exposure Such exposure greatly reduces the product s longevity and might void your warranty The customer is responsible for meeting all government codes and regulations concerning facilities The customer is also responsible for compliance with the following requirements Meet all local national and international codes covered in this specification The subjects covered include fire and safety building and electrical codes m Document and inform Sun Microsystems Inc of any deviations from this specification 2 2 Safety Precautions For your protection observe the following safety precautions when
118. mily Installation Operation and Service Manual March 2007 Preface gt This manual gives step by step procedures for installing and initially configuring the Sun StorEdge 3310 SCSI array This guide is written for experienced system administrators who are familiar with Sun Microsystems hardware and software products Caution Read the Sun StorEdge 3000 Family Safety Regulatory and Compliance Manual before beginning any procedure in this guide How This Book Is Organized This book covers the following topics Chapter 1 provides an overview of RAID features Chapter 2 covers the site planning and basic safety requirements Chapter 3 provides general procedures for unpacking and inspecting the array Chapter 4 provides procedures for cabling and for connecting to power and to the network Chapter 5 describes the front panel and back panel LEDs Chapter 6 describes maintenance procedures Chapter 7 describes troubleshooting procedures Appendix A provides Sun StorEdge 3310 SCSI array specifications Appendix B shows how to cable JBODs to one or more host servers xi Appendix C provides pinout identification for each connector Appendix D provides information on configuring Sun servers running the Solaris operating system Appendix E provides information on configuring Windows 200x servers Appendix F provides information on configuring Linux servers Appendix G provides information on configuring
119. n table describe the current disk format and analyze the disk repair a defective sector write label to the disk surface analysis defect list management search for backup labels read and display labels save new disk partition definitions show vendor product and revision set 8 character volume name execute lt cmd gt then return0 5 Type 0 to choose the Auto configure option Select the Auto configure option regardless of which drive types are displayed by the type option Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 AVAILABLE DRIVE TYPES 0 Auto configure Quantum ProDrive 80S Quantum ProDrive 105S CDC Wren IV 94171 344 SUNO104 SUN0207 SUN0327 SUNO03 40 SUN0424 9 SUN0535 UN0669 UN1 0G UN1 05 UN1 3G 14 UN2 1G 15 UN2 9G 16 SUN 3310 0100 17 other Specify disk type enter its number 16 0 cltid0 configured with capacity of 33 34GB lt SUN 3310 0200 cyl 34145 alt 2 hd 16 sec 128 gt selecting c1t1d0 disk formatted ANA UN Be UNE 13 NNNNNN Type label and answer y when prompted to continue format gt label Ready to label disk continue y Note For further information on partitioning see the Solaris format 1M man page Appendix D Configuring a Solaris Server D 11 D 5 Making JBODs Visible to Solaris Hosts If the JBOD cabling is correct and the drives are still not visible run the devfsadm utility to res
120. n the host computer to control the transfer of I O from one HBA to another in case either data path fails 1 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 1 4 Device Identification A label on the lower lip of an array chassis underneath the front bezel indicates whether it is a JBOD array or a RAID array For instance 3310 AC JBOD refers to an alternating current version of a JBOD array 3310 DC JBOD refers to a direct current version of a JBOD array and 3310 AC RAID refers to an alternating current version of a RAID array For a list of supported racks and cabinets refer to the release notes for the model of array that you are installing Reliability availability and serviceability RAS are supported by a Redundant components a Notification of failed components Components that are replaceable while the unit is online For information about specifications and agency approvals see Appendix A 1 5 Field Replaceable Units FRUs The following FRUs are available Refer to the Sun StorEdge 3000 Family FRU Installation Guide for detailed information TABLE 1 2 List of Available FRUs for the Sun StorEdge 3310 SCSI Array FRU Model Number Description F370 5393 Box 2U JBOD LVD F371 0105 Box 2U JBOD LVD ROHS F370 5524 Box 2U RAID LVD F371 0106 Box 2U RAID LVD ROHS F370 5394 Event monitoring unit with SAF TE 2U F371 0107 Event monitori
121. nal to the Sun StorEdge 3310 JBOD array and the internal bus length of the host is less than 12 meters 39 4 feet in total Also include the jumper cable length of 3 meters 98 feet if the JBOD is being used in a single bus configuration The longest Ultra3 cable qualified by Sun is 10 meters 32 8 feet in length When connected to single ended host adapters the longest supported bus length per channel is 1 5 meters 4 9 feet Note If you connect two hosts to the same channel you must change the scsi initiator id of one host adapter as described in the host adapter documentation When either of these hosts is subsequently booted SCSI reset warnings are displayed on the other host B 3 Cabling a Single Bus JBOD with One Host Connection To connect a JBOD in a single bus configuration to a single host connect the following ports m Connect the lower left input port to the upper right port of the JBOD with the SCSI jumper cable m Connect the lower right input port to one host with a SCSI cable Appendix B Cabling JBODs B 3 Caution Before you disconnect a cable from the array the host bus on that cable must be inactive Caution Physical drive IDs are set based on the cabling on the array when it is powered up If you are switching from single bus mode to split bus mode or from split bus mode to single bus mode the physical drive IDs change after you power off change the cabling and then powe
122. nd Mounting the Filesystem Manually on page F 4 m Section F 6 Mounting the Filesystem Automatically on page F 5 F 1 Checking the Adapter BIOS When booting the server watch for the host bus adapter HBA card BIOS message line to show up and then press the proper sequence of keys in order to get into the HBA BIOS Key strokes for SCSI Adaptec cards lt Ctr1 gt lt A gt The key strokes are listed on the screen when the adapter is initializing After you enter the Adaptec HBA BIOS with lt Ctr1 gt lt A gt perform the following steps 1 Highlight Configure View Host Adapter Settings and press Return 2 Go to Advanced Configuration Options and press Return 3 Go to Host Adapter BIOS and press Return a Select disabled scan bus if this is not going to be a bootable device b If it is going to be bootable device select the default Enabled The represents the default setting Press Esc until you get back to the main options screen where Configure View Host Adapter Settings was located Highlight SCSI Disk Utilities and press Return The BIOS scans the SCSI card for any SCSI devices attached to the HBA The HBA s SCSI ID is displayed as well as any other SCSI devices attached to the HBA If you see only the HBA s SCSI ID then something is not correct with the configuration on the SCSI attached device or the cable between the HBA and the SCSI device is bad or not attached If you are sa
123. nd Sun StorEdge CLI Out of Band Connection With the out of band serial port connection you can use a Solaris tip session or a Microsoft Windows terminal emulation program to access the firmware application For details about Microsoft Windows see Section E 1 Setting Up the Serial Port Connection on page E 1 With the out of band Ethernet port connection you can use the telnet command to access the firmware application For details see Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 You can also configure an array over the Ethernet connection with the CLI and the Sun StorEdge Configuration Service software Inband Connection With inband host connections you can use Sun StorEdge Configuration Service software or the command line interface CLI Refer to the m Sun StorEdge 3000 Family Configuration Service User s Guide for the inband setup procedures m Sun StorEdge 3000 Family CLI User s Guide m Sun StorEdge 3000 Family Software Installation Guide This manual provides installation instructions for all host based software Chapter 6 Maintaining Your Array 6 3 6 2 3 6 2 4 Enabling VERITAS DMP To enable VERITAS Dynamic Multipathing DMP support on VERITAS Volume Manager in the Solaris OS perform the following steps Note To see instructions for enabling VERITAS DMP on other supported platforms refer to your VERITAS user documentation Configure at least two ch
124. nd edit Drives window in the firmware application Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array FIGURE B 8 JBOD or Expansion Unit Troubleshooting Flowchart 2 of 4 Appendix B Cabling JBODs B 21 7C oe or Expansion Unit Problem m Check for Replace Parity proper Reseat drives with Replace Error Nes cabling drives known good No 1 0 module drive No No Replace 2 Resolved Resolved Resolved Nop chassis No Yes Yes Yes e Yes y Y eles EP Post requesting Ignore no driver driver for directly Yes gt connected JBOD needed for JBOD N Notes o 1 When checking the cabling look for bent pins loose wires loose cable shielding or loose cable casing 2 View this error in Sun StorEdge Configuration Service message file or event viewer the event log or in the firmware application End 3 This message is generated when Microsoft Windows looks for an unnecessary driver Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array FIGURE B 9 JBOD or Expansion Unit Troubleshooting Flowchart 3 of 4 B 22 Sun StorEdge 3000 Family Installation Operation and Ser
125. nd use the nut driver to refasten the locking nut that holds the pawl in place as shown in the fifth panel of FIGURE 4 2 Be careful not to cross thread the nut Replace the bezel Note To convert your bezel locks back so that the keys can be removed repeat this procedure 4 2 Hardware Connections FIGURE 4 3 identifies a typical series of hardware connections used when you install an array These procedures are designed for a redundant Sun StorEdge 3310 SCSI configuration 4 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 SCSI device connections RAID array Ethernet ee NU i a SCSI devices Servers and consoles Managemenfit console Expansion unit FIGURE 4 3 Typical Sequence of Installation Steps for the Sun StorEdge 3310 SCSI Array 4 3 Connecting the Chassis to an AC Power Outlet When you connect the AC power cords you should install the provided two cord locks at the same time The provided AC cord locks are used to securely fasten the AC cable connectors Chapter 4 Connecting Your SCSI Array 4 5 Caution For AC power If the array is connected to AC power sources not within the designated 90 135 180 265 VAC PFC range damage might occur to the unit Note To ensure power redundancy be sure to connect the t
126. ne partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y ena Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Sun StorEdge AnswerBook2 docs sun com et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON OS mom Ca Adobe PostScript Contents Contents iii Preface xi How This Book Is Organized xi Using UNIX Commands xii Shell Prompts xii Typographic Conventions xiii Related Documentation xiii Accessing Sun Documentation xiv Contacting Sun Technical Support xiv 508 Accessibil
127. ng unit with SAF TE 2U ROHS F370 5396 I O module LVD expansion unit or JBOD 2U F370 5397 I O module LVD RAID 2U F370 5403 Controller module LVD 512 MB memory battery 2U F370 5399 Terminator module LVD 2U Chapter 1 Product and Architecture Overview 1 5 TABLE 1 2 List of Available FRUs for the Sun StorEdge 3310 SCSI Array Continued FRU Model Number Description F371 0110 Terminator module LVD 2U ROHS F540 6121 Drive module 36 GB LVD 15K RPM F540 6447 Drive module 36 GB LVD 15K RPM ROHS F540 5563 Drive module 73 GB LVD 10K RPM F540 6448 Drive module 73 GB LVD 10K RPM ROHS F540 6097 Drive module 73 GB LVD 15K RPM F540 6449 Drive module 73 GB LVD 15K RPM ROHS F540 5735 Drive module 146 GB LVD 10K RPM F540 6550 Drive module 146 GB LVD 10K RPM ROHS F540 6494 Drive module 146 GB LVD 15K RPM ROHS F540 6366 Drive module 300 GB LVD 10K RPM F540 6132 Drive module 300 GB LVD 10K RPM ROHS F370 6776 AC power and fan module 2U F371 0108 AC power and fan module 2U ROHS F370 6798 DC power and fan module 2U F371 0109 DC power and fan module 2U ROHS F370 5533 Battery LVD F371 0111 Battery LVD ROHS F370 5405 Cable LVD 1 foot jumper F371 0303 Cable LVD 1 foot jumper ROHS F370 5528 Cable LVD 1 5 foot expansion F371 0304 Cable LVD 1 5 foot expansion ROHS F370 6627 Cable null modem F371 0305 Cable null modem ROHS F370 6629 Cable shielded ethernet F371 0306 Cable shielded eth
128. ognize New LUNs The simplest way to configure your IBM AIX host to use your array is to use System Management Interface Tool SMIT SMIT can be used with a graphical user interface GUI if your host is configured with a graphics card or if you want to export your display to an X Windows terminal SMIT can also be used with an ASCII interface which can be accessed through an ASCII terminal or console window on another system on the network Because the ASCII interface is available on all systems it is used as an example in the remainder of this appendix but either interface can be used to perform the procedures described here In addition the same operations can be performed directly from the command line using standard AIX system administration commands Note Use the Enter key when you have finished filling out a screen to advance to the next screen Use the keystroke combinations shown on the screen to move back to previous screens 1 Start SMIT using the ASCII interface to display the System Management screen smit a 2 Choose System Storage Management Physical and Logical Storage from the System Management menu 3 Choose Logical Volume Manager from the System Storage Management menu The Logical Volume Manager menu is displayed on the Logical Volume Manager screen You use menu options from this menu to create a Volume Group and then a Logical Volume within this Volume Group Appendix G Configuring an IBM S
129. ommunications COM port using the tip command or by means of the Ethernet port using the telnet command Chapter 1 Product and Architecture Overview 1 7 1 7 Additional Software Tools The following additional software tools are available on the Sun StorEdge 3000 Family Software and Documentation CD available for your array m Sun StorEdge Configuration Service a management and monitoring program m Sun StorEdge Diagnostic Reporter software a monitoring utility m Sun StorEdge CLI a command line utility to manage the array Refer to the Sun StorEdge 3000 Family Software Installation Guide for information about installing these tools For other supported software tools refer to the release notes for your array 1 8 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 2 Site Planning This chapter outlines the site planning requirements and basic safety requirements for the installation and use of Sun StorEdge 3310 SCSI arrays Customers are asked to complete a Section 2 8 Preinstallation Worksheet on page 2 7 and to prepare the site for installation according to the worksheet details and the specified site planning requirements Review the details of this chapter before installing a Sun StorEdge 3310 SCSI array Topics covered in this chapter are Section 2 1 Customer Obligations on page 2 2 Section 2 2 Safety Precautions on page 2 2 Section 2 3 Environ
130. on is achieved when the battery status LED changes from amber to flashing green within 25 minutes after the initial power cycle If the battery status LED remains amber for more than 25 minutes after the initial power up then the unit must be power cycled to initiate the extended charging cycle If the battery status LED remains amber for more than 30 minutes after initiating the extended charging cycle contact Sun service personnel for additional instructions Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 5 3 9 Power Supply and Fan Module LEDs The AC and DC power supply and fan modules have a single LED LED LED FIGURE 5 8 DC Power Supply and Fan Module Chapter5 CheckingLEDs 5 9 The following table lists the power supply and fan module LEDs TABLE 5 7 Power Supply and Fan Module Back Panel LEDs Module LED Color Status Power supply fan Monitors the DC output Solid green Power supply good voltage within tolerance specification Overcurrent protection shutting down an lt a m hoes put is a a Solid green Good fan Both fans are rotating at over 900 displayed RPM Voltage thresholds Solid amber Faulty failed One or both fans are rotating at i less than 900 RPM 5 VDC 25 VDC 12 VDC 6 VDC Current Thresholds 5 VDC 35A 12 VDC 25A Solid amber Failed one or more output voltages out of range 5 3 4 EMU Module LEDs The event moni
131. ontroller RAID array be sure to connect both Ethernet ports to the network This provides failover if one controller fails Establish the IP address of the RAID array as described in Section 4 11 Establishing Communications With An Array on page 4 27 To use the firmware application program from the host server connect to the IP address of the RAID array controller with the following command telnet IP address Note Alternatively you can use the Solaris operating system tip command or a terminal emulation program to access the firmware application program See Section 4 11 2 Configuring the RS 232 Serial Port Connection on page 4 29 for more information Press Ctrl L to refresh the screen and view the RAID firmware Main Menu Note If you reset the controller during a telnet session you are disconnected from the RAID array Use the telnet command to login to the array again To connect the Sun StorEdge Configuration Service program on a host server to a RAID array that has an IP address refer to the out of band management instructions in the Sun StorEdge 3000 Family Configuration Service User s Guide The same document s Email and SNMP appendix provides information about configuring Sun StorEdge Configuration Service software to use Simple Network Management Protocol SNMP traps and Management Information Bases MIBs to provide information to other out of band enterprise m
132. or Drive Connector C 1 C 2 TABLE C 1 SCSI Connector Pin Descriptions Pin Description 1 Data 12 2 Data 13 3 Data 14 4 Data 15 5 Parity 1 6 Data 0 7 Data 1 8 Data 2 9 Data 3 10 Data 4 11 Data 5 12 Data 6 13 Data 7 14 Parity 0 15 Ground 16 DIFF_SENS 17 TERM_PWR 18 TERM_PWR 19 N C 20 Ground 21 ATN 22 Ground 23 BSY 24 ACK 25 RST 26 MSG 27 SEL 28 C D 29 REQ Pin 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 Description Data 12 Data 13 Data 14 Data 15 Parity 1 Data 0 Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Parity 0 Ground Ground TERM_PWR TERM_PWR N C Ground ATN Ground BSY ACK RST MSG SEL C D REQ Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE C 1 SCSI Connector Pin Descriptions Continued Pin Description Pin Description 30 I O 64 I O 31 Data 8 65 Data 8 32 Data 9 66 Data 9 33 Data 10 67 Data 10 34 Data 11 68 Data 11 C2 RJ 45 Connector FIGURE C 2 Ethernet RJ 45 Socket 10Base T TABLE C 2 Ethernet RJ 45 Pin Descriptions Pin No Description Color 1 TX White with orange 2 TX Orange 3 RX White with green 4 Not connected Blue 5 Not connected White with blue 6 RX Green 7 Not connected W
133. oved va StorEdge 3300 Bezel locks FIGURE 4 1 Front Bezel and Front Bezel Locks of an Array To change the locks so the keys cannot be removed follow these steps 1 Remove the bezel by gently pivoting the swing arms out of their ear sockets See Section 6 7 1 Removing the Front Bezel and Ear Caps on page 6 12 for step by step instructions on how to remove the bezel 2 Make sure the key is in the locked position with the pawl extending horizontally past the edge of the bezel 4 2 Sun StorEdge 3000 Family Installation Operation and Service Manual e March 2007 FIGURE 4 2 Sequence of Steps to Change Front Bezel Locks So Keys Cannot Be Removed 3 Hold the key in place and use a 12 mm or 3 8 inch nut driver to remove the locking nut that holds the pawl in place as shown in the first panel of FIGURE 4 2 Caution Be sure to hold the key in place Otherwise there is a risk of breaking the small tab on the lock that serves as a stop 4 Lift the pawl off the threaded part of the lock body as shown in the second panel of FIGURE 4 2 5 Set the pawl aside face up so that you can remember its orientation when you replace it Chapter 4 Connecting Your SCSI Array 4 3 Use the key to turn the lock 180 degrees as shown in the third panel of FIGURE 4 2 Replace the pawl in the same orientation as before as shown in the fourth panel of FIGURE 4 2 Hold the key in place a
134. owing the drives connected to port A and port B If each port is connected to a different server the program can only monitor the JBOD from the server connected to port B Viewing Component and Alarm Characteristics In Sun StorEdge Configuration Service to view environmental component and alarm characteristics use the View Enclosure window or for some components the main window Appendix B Cabling JBODs B 11 You can also view environmental and drive components using the Sun StorEdge CLI show enclosure status command For details refer to the Sun StorEdge 3000 Family CLI User s Guide Main Window In the main window device states are color coded and symbol coded so that it is easy to identify when a device is in a state that requires attention The status is propagated along the device tree enabling you to trace a failure down to the device level See TABLE B 5 for device status details TABLE B 5 Device Status State Color Symbol State Purple None The group server or device is online White None The user has not logged into this server Yellow One or more components of this group or server are not A working properly but the array is still functional Red One or more components of this group or server are not working For instance a disk drive failure or an enclosure with a failed fan would warrant a critical state icon Gray The group server or device is unresponsive To view the cause of a critical or
135. p user M Caution Whenever you are troubleshooting and replacing components there is an data to another storage device prior to troubleshooting your array Veo fea Power Supply and Fan Module The following flowchart provides troubleshooting procedures for the power supply and fan module Chapter 7 Troubleshooting Your Array 7 9 1A ae supply or fan proble n Front panel power LED amber Continue with 1B FIGURE 7 1 7 10 Notes A fan can continue to spin normally even when a power supply has failed Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array Yes gt Power supply cord plugged in Yes Fr No Power supply swiitch on Yes No gt Plug it in Check power r supply LEDs Replace chassis y ew No Perey Secure the Both green Yes ribbon cable on the Yes gt j a ribbon cable right ear loose No End lt y i jas Turn it on Reseat the power supply Resolved Yes Replace the pts a power supply with 5 No gt known good power Resolved No supply Vv Continue with 1B Yes Replace bad power supply End Power Supply or Fan Module Flowchart 1 of 2 Sun StorEdge
136. ponent characteristics B 11 enabling JBOD support B 10 main window B 12 overview B 10 viewing alarms with B 11 system file D 5 T targets adding in Solaris D 2 temp LED 5 4 temperature environmental range 2 3 temperature LED 5 4 troubleshooting flowcharts 7 8 topics 7 1 V Veritas DMP enabling 6 4 with a single bus JBOD B 15 Veritas software 6 4 B 15 B 16 View Enclosure window B 11 volume labeling D 8 VT100 terminal connection 4 29 Ww white device status item B 12 Windows 2000 servers accessing HyperTerminal E 4 configuring server E 1 new devices and LUNs E 4 Index 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 serial port parameters E 1 writing events to log files B 18 Y yellow device status item B 12 Index 5 Index 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007
137. ps required for your operating system if there are any special requirements For host specific information about different operating systems see m Appendix D for the Solaris OS m Appendix E for Windows 2003 server or Windows 2000 advanced server Chapter 7 Troubleshooting Your Array 7 3 m Appendix F for a Linux server m Appendix G for an IBM server running the AIX OS m Appendix H for an HP server running the HP UX OS 7 3 JBOD Disks Not Visible to the Host If you attach a JBOD array directly to a host server and do not see the drives on the host server check that the cabling is correct and that there is proper termination For details see the special cabling procedures in Appendix B For additional information about specific servers see the operating system appendices in this document TA Controller Failover Controller failure symptoms are as follows m The surviving controller sounds an audible alarm m The center LED status symbol flashes amber on the failed controller m The surviving controller sends event messages announcing the controller failure of the other controller A SCSI Bus Reset Issued alert message is displayed for each of the SCSI channels A Redundant Controller Failure Detected alert message is also displayed These messages are also written to the event log If one controller in the redundant controller configuration fails the surviving controller takes over for the failed cont
138. r on If you change physical drive IDs on the array ensure that your application points to the correct IDs Host connection ERROR TERM TERM i O OJO tummu _ 7 ii aS TE U H slo d o 1 FIGURE B 1 A Single Bus JBOD with One Host Connection Rear View The following table shows the default physical drive IDs for a 12 drive JBOD when you set up a single bus configuration The physical drive IDs are 0 13 with IDs 6 and 7 reserved for host HBA connections TABLE B 1 Physical Drive IDs for a JBOD in a Single Bus Configuration Front View IDO ID3 ID 8 ID 11 ID1 ID 4 ID9 ID 12 ID 2 ID5 ID 10 ID 13 B 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 B 4 gt gt Cabling a Single Bus JBOD with Two Host Connections To connect a JBOD in a single bus configuration to two hosts connect the following ports m Connect the two lower JBOD input ports with the SCSI jumper cable m Connect each upper JBOD output port to a host server with a SCSI cable Caution Before you disconnect a cable from the array the host bus on that cable must be inactive Caution Physical drive IDs are set based on the cabling on the array when it is powered up If you are switching from single bus mode to split bus mode or from split bus mode to single b
139. re Recovering from a Fatal Fail requires reusing the drives that report as failed It is important to check your recovered data using the data application or host based tools following a Fatal Fail recovery It is rare for two or more drives to fail at the same time To minimize the chance of this happening regular RAID integrity checks should be performed For RAID 3 and To RAID 5 this can be done using the array console s regenerate Parity option or using the Sun StorEdge CLI command line utility check parity Refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide for details on the regenerate Parity option Refer to the Sun StorEdge 3000 Family CLI User s Guide for details on the check parity command line utility If a multiple drive failure has occurred it might be possible to recover by performing the following steps 1 Discontinue all I O activity immediately 2 To cancel the beeping alarm from the RAID firmware Main Menu choose system Functions Mute beeper See Section 6 4 Silencing Audible Alarms on page 6 7 for more information about silencing audible alarms 3 Physically check that all the drives are firmly seated in the array and that none have been partially or completely removed 4 In the RAID firmware Main Menu choose view and edit Logical drives and look for Status FATAL FAIL two or more failed drives 5 Select the logical drive press Return and choo
140. re event reporting options 1or2 Up to 12 per array or per expansion unit with a minimum of 4 plus 1 spare Up to 2 1 e Serial port e Ethernet 0 1 3 5 1 0 3 0 and 5 0 e Power supply and fan modules e Controller modules e I O modules e Disk drive modules e EMUs event monitoring unit e In band SCSI ports e Out of band 10 100BASE T Ethernet port e RS 232 connectivity e Enclosure monitoring by SCSI Accessed Fault Tolerant Enclosure SAF TE 1 A disk array with no controller 2 A disk array with no controller that is connected directly to a host computer with no RAID array 3 The host based Sun StorEdge Configuration Service software provides a graphical user interface GUI and additional event reporting capabilities For information about maximum disk logical drive and array capacity refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide Chapter 1 Product and Architecture Overview 1 3 1 3 Pom SCSI Architecture Each RAID array has five channels with the following defaults m Channels 1 and 3 are host channels connected to servers Any Sun StorEdge 3310 SCSI array host channel can be reassigned as a drive channel to connect to an expansion unit m Channels 0 and 2 are drive channels that connect the internal 12 disk drives in the RAID chassis and can also be used to add expansion chassis to the configuration Channel 2 can also be reassigned as a host channel However in
141. refer to the scsi_get_device_type_scsi_options 9F man page 2 Reboot the host to implement the file changes The Solaris 8 OS requires a reconfiguration reboot to create device files and implement sd conf changes but you do not need a reconfiguration reboot for the Solaris 9 or 10 OS reboot r For the Solaris 9 or 10 OS use the following commands to create device files after you have edited sd conf No reboot is necessary with this command update_drv f sd devfsadm The new LUNs are displayed when you perform the format command 3 To display the new LUNs perform the following command format Appendix D Configuring a Solaris Server D 7 D4 Labeling a Volume D 8 For the Solaris OS to recognize a volume it must be labeled with the format command Whenever you create a volume label it using the following procedure For more information on the format command see the format 1M man page To label a volume perform the following steps 1 On the data host type format at the root prompt 2 Specify the disk number when prompted In this example the array is shown as disk number 2 You can identify it by the SUN 3310 0200 label Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 format Searching for disks done AVAILABLE DISK SELECTIONS 0 c0 1 cO pci 70 2 2 c0 3 c0 4 c0 pci 70 20 pci 70 20 pci 70 20
142. rminal Note You can also monitor and configure a RAID array over an IP network using the firmware application or the Sun StorEdge Configuration Service program after you assign an IP address to the array For details see Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 or refer to the Sun StorEdge 3000 Family Configuration Service User s Guide If you are planning to access your array over an IP network or through a terminal server and only want to connect through a serial port for the initial configuration of the array it is not necessary to configure a serial port connection from your IBM host For convenience installers frequently perform the initial array configuration using a serial port on a portable computer If you want to use a Windows portable computer for this initial array configuration see Section E 1 Setting Up the Serial Port Connection on page E 1 for Windows 2000 systems If you prefer to connect through a serial port on your IBM server consult the hardware information for your IBM host system to locate a serial port you can use for configuring the Sun StorEdge 3310 SCSI array The system documentation also tells you what device file to use in accessing that port For more information about the baud rate and other communication settings see Section 4 11 2 Configuring the RS 232 Serial Port Connection on page 4 29 Note The next section also shows how to use the
143. rmine the cause of the alarm Component event messages include but are not limited to the following terms Temperature Cooling element Power supply Battery Fan Voltage sensor Caution Be careful to observe and rectify a temperature failure alarm If you detect this alarm shut down the controller and the server as well if it is actively performing I O operations to the affected array Otherwise system damage and data loss can occur Controller event messages include but are not limited to the following terms Controller Memory Parity Drive channel Logical drive Chapter 6 Maintaining Your Array 6 7 Refer to the Event Messages appendix in the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information about controller events 2 Depending on whether the cause of the alarm is a failed component or a controller event and which application you are using silence the alarm as specified in the following table TABLE 6 2 Silencing Alarms Cause of Alarm Failed Component Alarms To Silence Alarm Use a paper clip to push the Reset button on the right ear of the array Controller Event Alarms In the Firmware Application From the RAID firmware Main Menu choose system Functions Mute beeper Refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide fore more information In Sun StorEdge Configuration Service Refer to Updating the Configuration in the Sun StorE
144. roller The primary controller state will be held by the surviving controller regardless of the serial number until redundancy is restored The surviving controller disables and disconnects from its counterpart while gaining access to all the signal paths It then manages the ensuing event notifications and takes over all processes It remains the primary controller regardless of its original status and any replacement controller afterward assumes the role of secondary controller The failover and failback processes are completely transparent to the host 7 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Note If the surviving controller is removed and the failed controller is left in the system and the system is power cycled the failed controller can become primary and write stale data to disk Note If the system is powered down and the failed controller is replaced if the replacement controller has a previous release of the firmware with a higher serial number than the surviving controller the system might hang during boot up Controllers are hot swappable if you are using a redundant configuration and replacing a failed unit takes only a few minutes Since the I O connections are on the controllers you might experience some unavailability between the times when the failed controller is removed and a new one is installed in its place To maintain your redundant controller configurat
145. rotection and are not meant for use with computer systems Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product 2 3 Zad Environmental Requirements TABLE 2 1 lists the environmental specifications for the Sun StorEdge 3310 SCSI array TABLE 2 1 Environmental Specifications Operating Non Operating Altitude To 9000 feet 3000 meters To 36 000 feet 12 000 meters Temperature 41 F to 95 F 104 F to 149 F rack mounted 5 C to 35 C 40 C to 65 C Temperature 41 F to 104 F 104 F to 149 F desktop 5 C to 40 C 40 C to 65 C Humidity Range 10 to 90 RH at 80 6 F 27 C 0 to 93 at 100 4 F 38 C max wet bulb noncondensing noncondensing Electromagnetic Compatibility EMC The following is required for all installations m All AC mains and supply conductors to power distribution boxes for both the rackmounted array and the desktop array must be enclosed in a metal conduit or raceway when specified by local national or other applicable government codes and regulations Chapter 2 Site Planning 2 3 m The supply conductors and power distribution boxes or equivalent metal enclosure must be grounded at both ends a The supplied arrays require voltages within minimum fluctuation m The facilities voltage supplied b
146. rs all SCSI cables must be Ultra3 qualified Note If you connect two hosts to the same channel on a RAID array you do not need to change the scsi initiator id of one host adapter 4 10 4 10 1 Cabling to Expansion Units Designed for a fully redundant configuration a standard RAID array has channels 0 and 2 assigned as drive channels and channels 1 and 3 assigned as host channels You can attach up to two expansion units to a RAID array if channel 1 or channel 3 is configured as a drive channel When you configure a host channel as a drive channel the primary ID PID is set to 8 and the secondary ID SID is set to 9 To avoid SCSI ID conflicts change the newly assigned drive channel PID to 6 and the SID to 7 using the firmware application For details refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide This section describes m Section 4 10 1 Cabling to One Expansion Unit on page 4 21 m Section 4 10 2 Cabling to Two Expansion Units on page 4 23 m Section 4 10 3 Adding an Expansion Unit to an Existing RAID Array on page 4 26 Cabling to One Expansion Unit The following figures are examples of configurations that have a RAID array connected to one expansion unit Chapter 4 Connecting Your SCSI Array 4 21 Caution A maximum of 16 drive IDs is allowed per channel Therefore in a 12 drive array do not connect a split bus channel 0 or channel 2 6 IDs to a single bus
147. s Accessories Command Prompt E 3 Enabling a Windows 200x Server to Recognize New Devices and LUNs Before beginning this procedure make sure that you are using a supported SCSI host bus adapter HBA such as an Adaptec 39160 Refer to the release notes for your array for current information about which HBAs are supported Also make sure that you are using a supported driver for your HBA For the Adaptec 39160 use FMS V4 0a or later Boot your system and verify that the host bus adapter HBA basic input output system BIOS recognizes your new SCSI device s Note While your system is starting up you should see your new SCSI device s If a Found New Hardware Wizard is displayed click Cancel You are now ready to format your new device s Open the Disk Management folder a Right click on the My Computer icon to display a pop up menu b Select Manage c Select the Disk Management folder E 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 d If a Write Signature and Upgrade Disk Wizard is displayed click Cancel A Connecting to Logical Disk Manager Server status message is displayed 4 Select your new device when it is displayed computer Management loj x aton view gt Aml o eu Tree Computer Management Local i System Tools F
148. s 2 4 power supplies troubleshooting 7 9 power supply fan LED 5 10 power off procedure 4 35 power on sequence 4 34 purple device status icon B 12 R rackmounting an array 3 4 Index 3 RARP 4 30 4 31 reconfiguring a volume D 8 recovering from fatal drive failure 7 5 red device status item B 12 redundant controller 7 4 release notes 1 8 Reset button 5 3 6 8 Reverse Address Resolution Protocol 4 30 4 31 RS 232 connecting to 4 29 E 2 S safety precautions 2 2 SCSI array configuration options 1 3 sd conf file D 2 serial cable null modem 4 29 serial port connection E 1 serial port parameters 4 30 G 4 H 4 setting an IP address 4 31 silencing alarms 6 7 single bus cabling procedures 4 12 configurations 4 10 drive IDs 4 14 icon 4 10 site planning console requirement 2 7 customer obligations 2 2 electrical power 2 4 EMC 2 3 environmental 2 3 layout 2 5 physical 2 5 preparation 2 1 safety precautions 2 2 site preparation survey 2 7 software tools 1 8 Solaris servers configuring D 1 edit system file D 5 editing sd conf file D 2 labeling a volume D 8 new devices and LUNs D 5 rebooting D 7 specifications clearances 2 5 electrical power 2 4 physical array 2 5 product A 3 split bus configurations 4 10 icon 4 10 SSCS See Sun StorEdge Configuration Service status LED 5 2 5 8 Sun StorEdge CLI viewing status with B 11 Sun StorEdge Configuration Service com
149. s and preserve the IDs 0 to 5 for the life of the JBOD For more information refer to the Sun StorEdge 3000 Family FRU Installation Guide Connecting a Split Bus JBOD to One Host To connect a split bus JBOD perform the following steps Stop any I O on the host bus that will have a cable installed on the bus Connect each JBOD port to a host Caution The lower input ports of the JBOD must have a host connection or external terminator to maintain SCSI bus integrity Caution Before you disconnect a cable from the array the host bus on that cable must be inactive Caution Physical drive IDs are set based on the cabling on the array when it is powered up If you are switching from single bus mode to split bus mode or from split bus mode to single bus mode the physical drive IDs change after you power off change the cabling and then power on If you change physical drive IDs on the array ensure that your application points to the correct IDs Appendix B Cabling JBODs B 7 B 6 Cabling a Split Bus Multi Initiator JBOD Configuration There are two important features to note with the split bus multi initiator JBOD configuration m The lower input ports on the JBOD must be terminated with an HBA host connection or external terminator The upper I O SCSI connectors are auto terminated m Ina split bus configuration the physical drive ID numbers automatically change according to the cablin
150. s and Split Bus Configurations on page 4 10 Section 4 7 Connecting Cables for a Single Bus Configuration on page 4 12 Section 4 8 Connecting Cables for a Split Bus Configuration on page 4 15 Section 4 9 Connecting Ports to Hosts on page 4 20 Section 4 10 Cabling to Expansion Units on page 4 21 Section 4 11 Establishing Communications With An Array on page 4 27 Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 Section 4 13 Remaining Steps on page 4 34 Section 4 14 Power On Sequence on page 4 34 Section 4 15 Power Off Procedure on page 4 35 Before you connect the Sun StorEdge 3310 SCSI array to the network position the Sun StorEdge 3310 SCSI array in the rack or in the location where it will remain 4 1 Caution When positioning the array do not block the air vents at the front or rear of the unit Follow all safety precautions specified in the Sun StorEdge 3000 Family Safety Regulatory and Compliance Manual back on If you power the array off and on too quickly a race condition might occur i Caution When you power off the array wait five seconds before you power it 4 1 Converting Your Front Bezel Locks So the Keys Cannot Be Removed The bezel on your array has two locks whose keys can be removed when the locks are in either the locked or open position It is possible to reconfigure the locks so that the keys cannot be rem
151. s method for dividing and allocating disk storage capacity Volume groups can be used to subdivide a large partition of storage into smaller units of usable space called logical volumes Each volume group is divided into logical volumes which are seen by the applications as individual disks They can be accessed as either character or block devices and can contain their own file systems The underlying physical storage in a volume group consists of one or more physical volumes A physical volume can be a single physical disk or a partition of a disk array Each physical volume is divided into units called physical extents the default size of these units is 4 Mbyte but can range in size from 1 Mbyte to 256 Mbyte The maximum number of physical extents that a volume group can contain is 65 535 With the default size of 4 Mbyte this limits the size of the volume group to 255 Gbyte To create a volume group larger than 255 Gbyte you must increase the size of the physical extents when creating the volume group See vgcreate 1m for further information H 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 H 6 Creating a Physical Volume To use a storage resource in the LVM it must first be initialized into a physical volume also called an LVM disk Log in as root or su to root if you are not logged in with root user privileges 1 Select one or more partitions on the Sun StorEdge 3310 that you want
152. sS amp o SUN microsystems Sun StorEdge 3000 Family Installation Operation and Service Manual Sun StorEdge 3310 SCSI Array Sun Microsystems Inc www sun com Part No 816 7290 19 March 2007 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2002 2007 Dot Hill Systems Corporation and others 2200 Faraday Avenue Suite 100 Carlsbad California 92008 USA Allrights reserved Sun Microsystems Inc and Dot Hill Systems Corporation may have intellectual property rights relating to technology embodied in this product or document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and other countries This product or document is distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software is copyrighted and licensed from Sun suppliers Parts of the e produet may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Sun StorE
153. se view scsi drives If two physical drives fail one drive has a BAD status and one drive has a MISSING status 6 Unassign any global or local spare drives 7 Reset the controller From the RAID firmware Main Menu choose system Functions Reset controller and choose Yes when prompted 8 When the system comes back up clear the FATAL FAIL state a From the RAID firmware Main Menu choose view and edit Logical drives b Select the logical drive with the FATAL FAIL status and press Enter c Select Clear state d Choose Yes when the Back to degraded prompt is displayed 7 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 10 11 12 Note The prompt is Back to normal for RAID 0 configurations After clearing the FATAL FAIL the status changes to DRV FAILED If the status is still FATAL FAIL you might have lost all data on the logical drive and it might be necessary to re create the logical drive Proceed with the following procedures a Delete the logical drive Refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information b Create a new logical drive Refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information If the logical drive has changed to degraded run fsck 1M After fsck 1M completes successfully rebuild the logical drive Note The logical
154. ser s Guide 4 14 Power On Sequence Power on the equipment in the following order so the host computer discovers all connected arrays a Expansion units b RAID controllers c Host computers If an array is connected to a host using a serial port connection and powered on the host terminal window displays a series of messages as shown in the following example 4 34 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Please Wait 3310 Disk Array is installed with 512MBytes RAM Total channels 6 Channel i drive channel Channel i host channel id Channel drive channel Channel host channel Channel 4 is a host channel Channel is a host channe Scanning channels Please wait a few moments Preparing to restore saved persistent reservations Type skip to skip FIGURE 4 29 Host Terminal Window Do not use the skip option shown at the bottom of the example This option is reserved for support personnel performing testing 4 15 Power Off Procedure You might need to power off the array both power supplies if you relocate the array or perform certain maintenance procedures with associated servers Always shut down the array s controller before powering off the array Caution If controllers are not shut down from the firmware application or the CLI before an array is powered off data that is written to cache and that has not been completely written to th
155. t Split Bus Configuration 2 Optional Use a SCSI cable to connect a RAID array channel 2 port upper right CONF port to an expansion unit lower input port Tighten the cable jack screws with six full clockwise turns to ensure proper connection and operation In FIGURE 4 16 RAID channels 0 and 2 are expanded into the expansion unit in a split bus configuration set up on the RAID array and kept by default for the expansion unit Chapter 4 Connecting Your SCSI Array 4 15 Host servers ERROR TERM Xe O 0 6 ec wy 76 H CH3 gt SNGL BUS CONF SNGL il OOC M ew O ERROR TERM O QO GEE Expansion unit Bus cable Expansion cable Host cable FIGURE 4 16 Split Bus Configuration With One RAID Array and One Expansion Unit Caution A maximum of 16 drive IDs is allowed per channel Therefore with a 12 drive array do not connect a split bus channel 0 or channel 2 6 IDs to a single bus expansion unit 12 IDs The split bus configuration shown in the preceding figure assigns half the IDs from the RAID and the expansion unit to channel 0 and the other half to channel 2 The SINGLE BUS CONF port is a channel 2 expansion port in a split bus configuration 3 Based on the configuration shown in FIGURE 4 16 the default dr
156. t logs are not logged by default You might need to change etc syslog conf to enable it to write to a log file Modify etc syslog conf to add the following line info tmp syslog rotate size 1000k Make sure the file that is specified in the added line exists If it does not exist you must create it For example in the above configuration you would create a file named tmp syslog B 18 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3 Change to tmp syslog and restart the syslog by typing kill HUP cat etc syslog pid Appendix B Cabling JBODs B 19 B 14 3 C Troubleshooting Flowcharts 7A JBOD or Expansion Unit Problem SCSI Does paii i the amber Drive light Move drive to r amber Yes gt another slot light move to Yes Replace drive the new drive No y Is Put alternate drive the initial in the initial slot drive light still Yes Replace chassis End amber No No End SCSI Bus Check for Rep ace Reset Error Yes proper Reseat drives with Replace message abling drives known good I O module g drives No No No Possible midplane Resolved Resolved Resolved Resolved No gt failure Replace No chassis Yes Yes Yes Yes v y v Yy End End End End End
157. t session to that IP address Caution However because of the dynamic nature of DHCP assigned IP addresses the RAID array s IP address might change in the event of a controller reset a network outage or if the DHCP server is rebooted If this happens telnet sessions to the previous IP address can no longer communicate with the array and it is necessary to use one of the methods described above to determine the new IP address If you do not have an active DHCP server on the same network as the RAID array or if you prefer to have a static IP address use the procedures in Section 4 11 3 Manually Setting a Static IP Address on page 4 30 Configuring the RS 232 Serial Port Connection The RS 232 COM serial port on either controller module can be used to configure and monitor the RAID array using the controller firmware It can be connected to a VT100 terminal terminal emulation program terminal server or the serial port of a server Chapter 4 Connecting Your SCSI Array 4 29 4 11 3 Note When you connect through a serial port connection you might need to refresh the screen to display the RAID firmware Main Menu properly Press Ctrl L to refresh the screen Use a null modem serial cable to connect the COM port of the RAID array to the serial port on a host workstation A null modem serial cable is included in your package Set the serial port parameters on the workstation as follows m 38 400 ba
158. t the second power cable to the second power supply and to a second power outlet Tighten the cable locking screws If one power supply fails the second power supply automatically takes the full load 4 5 Powering Up and Checking LEDs Perform the initial check of the array according to the following procedure Connect two AC or DC power cables to the power and fan modules on the back of the array Caution The power cables for Sun StorEdge 3310 SCSI products are designed only for Sun StorEdge 3310 SCSI products and should not be used with other equipment Power on the array by turning on each power switch See Section 4 14 Power On Sequence on page 4 34 for the power up sequence to use when operating RAID arrays and expansion units See Appendix B for the power up sequence to use when operating standalone Sun StorEdge 3310 SCSI JBODs directly attached to hosts Check for the following LED activity All front panel LEDs turn solid green to indicate good operation Drive Drive Power LED 1 LED 4 LED 2 LED 5 LED 3 LED 6 Temp Event Reset button z Disk 0 Disk 6 Disk Disk 7 Disk 10 3 Disk 2 Disk 8 Disk 11 I 5 FIGURE 4 6 Front Panel of the Sun StorEdge 3310 SCSI Array With LEDs Displayed See Chapter 5 for more information about the array s LEDs Chapter 4 Connecting Your SCSI Array 4 9 4 6 4 10
159. tes 816 7292 Sun StorEdge 3000 Family Best Practices Manual 816 7293 Sun StorEdge 3000 Family RAID Firmware 4 2 User s Guide 817 3711 Sun StorEdge 3000 Family Rack Installation Guide for 2U Arrays 819 4026 Sun StorEdge 3000 Family FRU Installation Guide 816 7326 Sun StorEdge 3000 Family Safety Regulatory and Compliance Manual 816 7930 Sun StorEdge 3000 Family Controller Firmware Migration Guide 819 6573 Preface xiii Accessing Sun Documentation All Sun StorEdge 3310 SCSI array documentation is available online at the following location http www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup Contacting Sun Technical Support For late breaking news and troubleshooting tips review the Sun StorEdge 3310 SCSI Array Release Notes located at http www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup If you have technical questions about this product that are not answered in the documentation go to http www sun com service contacting To initiate or check on a USA only service request contact Sun support at 800 USA 4SUN To obtain international technical support contact the sales office of each country at http www sun com service contacting sales html 508 Accessibility Features The Sun StorEdge documentation is available in 508 compliant HTML files that can be used with assistive technology programs for visually impaired personnel These
160. the Sun StorEdge 3310 SCSI Array Release Notes 7 1 7 1 7 2 Sensor Locations Monitoring conditions at different points within the array enables you to avoid problems before they occur Cooling element temperature voltage and power sensors are located at key points in the enclosure The SCSI Accessed Fault Tolerant Enclosure SAF TE processor monitors the status of these sensors Refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide for additional details The following table describes the location of the enclosure devices from the back of the Sun StorEdge 3310 SCSI array orientation as shown in FIGURE 7 1 Front of array Right side Power supply 1 Left side FIGURE 7 1 Sun StorEdge 3310 SCSI Array Enclosure Device Orientation The enclosure sensor locations and alarm conditions are described in the following table TABLE 7 1 Sensor Locations and Alarms Sensor Type Description Alarm Condition Fan 0 Left side power supply fan lt 900 RPM Fan 1 Right side power supply fan lt 900 RPM PS 0 Left side power supply Voltage temperature or fan fault PS1 Right side power supply Voltage temperature or fan fault Temp 0 Left drive temperature sensor lt 32 F 0 C or gt 131 F 55 C Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 TABLE 7 1 Sensor Locations and Alarms Continued Sensor Type Description Alarm Condition Temp 1 Temp 2 Temp 3
161. tisfied with the configuration press Esc A confirmation prompt asks you if you want to exit the utility Select Yes and press Return A confirmation prompt is displayed Please press any key to reboot Press any key The server reboots Repeat this procedure for every HBA that is going to be attached to the Sun StorEdge 3310 SCSI array F 2 F 2 Multiple LUN Linux Configuration By default the Linux kernel does not support multiple LUNs To support multiple LUNs modify the kernel with the following steps 1 Log in as root or su to root if you are logged in as a user 2 Add this line to the end of etc modules conf file and save the file options scsi_mod max_scsi_luns 255 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3 At the system prompt enter this command and press Return mkinitrd f boot initrd 2 4 9 e 3 img 2 4 9 e 3 The 2 4 9 e 3 entries refer to the current kernel To find out your current kernel type uname r and substitute your kernel information in place of the 2 4 9 e 3 entries Reboot the server To halt the server completely use shutdown h To reboot automatically after the shutdown is complete use shutdown r F 3 Making an ext3 Filesystem for Linux The following procedure to label and partition drives using fdisk applies to an ext3 filesystem To discover which disk you want to label you must find out what
162. to One Host B 7 B 6 Cabling a Split Bus Multi Initiator JBOD Configuration B 8 B 7Z Overview of Optional Software Monitoring and Management Tools B 9 B 8 Monitoring with Sun StorEdge Configuration Service B 10 B 8 1 Enabling JBOD Support B 10 B 8 2 Viewing Component and Alarm Characteristics B 11 B 9 Event Messages from the Sun StorEdge Diagnostic Reporter B 13 B 10 Monitoring with the Sun StorEdge CLI B 14 B 11 Downloading Firmware to Disk Drives ina JBOD B 14 B 12 Managing Disks in the Sun StorEdge 3310 JBOD Array B 15 B 13 Enabling VERITAS DMP in a Single Bus Configuration B 15 B 14 Troubleshooting Sun StorEdge 3310 SCSI JBOD Arrays B 16 B 14 1 Troubleshooting Configuration Issues B 17 B 14 2 Troubleshooting Hardware Issues B 17 B 14 3 Troubleshooting Flowcharts B 20 Contents vii C Connector Pinouts C 1 C 1 SCSI Host or Drive Connector C 1 C 2 RJ 45 Connector C 3 C3 DB9 COM Port Connector C 4 D Configuring a Solaris Server D 1 D 1 Accessing the Firmware Application On a Solaris Host D 1 D 2 Editing the sd conf File D 2 D 3 Enabling a Solaris Host to Recognize New Devices and LUNs D 5 D 4 Labeling a Volume D 8 D 5 Making JBODs Visible to Solaris Hosts D 12 E Configuring a Windows 200x Server or Windows 200x Advanced Server E 1 E 1 Setting Up the Serial Port Connection E 1 E 2 Accessing the Firmware Application From a Windows 200x Server E 4 E 3 Enabling a Windows 200x Server to Recognize New Devices and LUNs E 4 F Configuring
163. to Two Expansion Units The following figures are examples of configurations that have a RAID array connected to two expansion units Caution A maximum of 16 drive IDs is allowed per channel Therefore in a 12 drive array do not connect a split bus channel 0 or channel 2 6 IDs to a single bus expansion unit 12 IDs Chapter 4 Connecting Your SCSI Array 4 23 Note When you configure a host channel as a drive channel the primary ID PID and the secondary ID SID are set by default as described in the Default Channel Configurations section of the Sun StorEdge 3000 Family RAID Firmware User s Guide To avoid SCSI ID conflicts change the newly assigned drive channel PID to 6 and the SID to 7 using the firmware application For details refer to the Channel Settings section of the Sun StorEdge 3000 Family RAID Firmware User s Guide In FIGURE 4 27 the RAID array and the two expansion units have been set up for single bus configuration Channel 3 has been reassigned as a drive channel and connected to the second expansion unit 4 24 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Host server ERROR TERM TERM fi 0 040C 7 U i ER CHO gt CH3 SNGL BUS CONF OOU
164. toring unit EMU module has a single LED LED FIGURE 5 9 EMU Module 5 10 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 The following table lists the EMU module LEDs TABLE 5 8 EMU Module Back Panel LEDs Module LED Color Status EMU module Solid green Good EMU module Solid amber Failed EMU module Chapter5 Checking LEDs 5 11 5 12 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 CHAPTER 6 Maintaining Your Array This chapter covers the following maintenance topics Section 6 1 Scanning Drives on page 6 2 Section 6 2 Using Software to Monitor and Manage Your Array on page 6 2 a Section 6 2 1 Out of Band Connection on page 6 3 a Section 6 2 2 Inband Connection on page 6 3 a Section 6 2 3 Enabling VERITAS DMP on page 6 4 a Section 6 2 4 The VERITAS Volume Manager ASL on page 6 4 Section 6 3 Battery Operation on page 6 5 a Section 6 3 1 Battery Status on page 6 6 Section 6 4 Silencing Audible Alarms on page 6 7 Section 6 5 Viewing Event Logs on the Screen on page 6 8 Section 6 6 Upgrading Firmware on page 6 10 a Section 6 6 1 Patch Downloads on page 6 10 Section 6 6 2 Controller Firmware Upgrade Features on page 6 10 a Section 6 6 3 Installing Firmware Upgrades on page 6 11 Section 6 7 Replacing the Front Bezel and Ear Caps on page
165. ud m 8 bit m 1 stop bit No parity If you need information on how to set up a Solaris tip session or how to set up serial port parameters on a specific operating system see Section D 1 Accessing the Firmware Application On a Solaris Host on page D 1 Access the array through the COM serial port and select the VT100 terminal emulation to access the RAID firmware Main Menu Check the DHCP IP address and confirm that it is valid From the RAID firmware Main Menu choose Configuration Parameters gt Communication Parameters Internet Protocol TCP IP If the RAID controller is not on a network connected to an active DHCP server DHCP Client is displayed rather than a DHCP assigned IP address Refer to the Configuration Parameters chapter in the Sun StorEdge 3000 Family RAID Firmware User s Guide for more information If you need to reset the IP address or make a static IP address refer to Section 4 11 3 Manually Setting a Static IP Address on page 4 30 Configure the array m To configure the array through the firmware application refer to the Sun StorEdge 3000 Family RAID Firmware User s Guide m To configure the array through out of band management see Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 Manually Setting a Static IP Address You can manually set an array s IP address using the controller s firmware by typing values for the I
166. ure the Reseat the FRU that is not operating correctly ribbon cable Swap the questionable FRU with a known good End FRU from the same array FIGURE 7 5 Drive LEDs Flowchart 3 of 3 For more information about checking and replacing drive modules refer to the Sun StorEdge 3000 Family FRU Installation Guide Chapter 7 Troubleshooting Your Array 7 15 7 7 3 Front Panel LEDs The following flowchart provides troubleshooting procedures for the Sun StorEdge 3310 SCSI array front panel LEDs Note The LED ribbon cable referred to in this flowchart is the white cable that connects the front panel LEDs to the midplane It is located on the right front panel ear and is directly attached to the LEDs 7 16 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 3A Front panel LEDs problem SCSI Adjust end cap to ensure reset button is not depressed Remove the right end cap front panel Check that the Reset button LEDs flashing is not jammed amber Check that LED ribbon cable in right ear is not loose All Yes gt Replace the end cap Refer to LEDs st FRU Installation No op No gt Replace chassis Guide for Yes flashing instructions End End Is the power cord ell seated Are all the LEDs off Is the power switch on Is the power connected Yes Resolved Yes
167. us mode the physical drive IDs change after you power off change the cabling and then power on If you change physical drive IDs on the array ensure that your application points to the correct IDs Connections Host Host ERROR TERM TERM Yo of6 46 x OU 7 B lt gt _ EA Sec o OU Bo AO Bus cable Host cable FIGURE B 2 A Single Bus JBOD with Two Host Connections Rear View Appendix B Cabling JBODs B 5 The following table shows the default physical drive IDs for a 12 drive JBOD when you set up a single bus configuration The physical drive IDs are 0 13 with IDs 6 and 7 reserved for host HBA connections TABLE B 2 Physical Drive IDs for a JBOD in a Single Bus Configuration Front View IDO ID3 ID 8 ID 11 ID1 ID 4 ID9 ID 12 ID 2 ID5 ID 10 ID 13 B 5 Cabling a Split Bus Single Initiator JBOD Configuration There are two important features to note with the split bus single initiator JBOD configuration m The lower input ports on the JBOD must be terminated with an HBA host connection or external terminator The upper I O SCSI connectors are auto terminated m In a split bus configuration the physical drive ID numbers automatically change according to the cabling Single initiator mode has only one host connection on a SCSI channel FIGURE B 3 shows a split bus JBOD with two host connections using one host connect
168. var adm messages For Linux var log message For Microsoft Windows use the event viewer For HP UX var adm syslog syslog log For IBM AIX see Section B 14 2 1 Writing Events to a Log File for an IBM AIX Host on page B 18 m Sun StorEdge Configuration Service event log m For expansion units the Sun StorEdge CLI event log m For expansion units the RAID firmware event log For more information about replacing the chassis I O module or controller refer to the Sun StorEdge 3000 Family FRU Installation Guide Caution Whenever you are troubleshooting your array or replacing components there is an increased possibility of data loss To prevent any possible data loss back up user data to another storage device prior to replacing a disk drive or any other component Before you begin troubleshooting a JBOD or expansion unit check the cables that connect the host to the JBOD or expansion unit Look for bent pins loose wires loose cable shields loose cable casing and any cables with 90 degree or more bends in them If you find any of these conditions replace the cable The FIGURE B 7 flowchart provides troubleshooting procedures specifically for JBODs and expansion units For additional troubleshooting flowcharts see Section 7 7 1 Power Supply and Fan Module on page 7 9 and Section 7 7 2 Drive LEDs on page 7 12 Writing Events to a Log File for an IBM AIX Host For an IBM AIX operating system the even
169. vice Manual March 2007 an or Expansion Unit Problem SCS 7D VO Time Out Error message 2 End D Check for proper Reseat Yes cabling 1 drives No Resolved Resolved Yes Yes Y y C End Replace drives with Replace known good Ng 1 O module drive No Resolved Resolved Yes End Notes Prior to replacing a chassis try the following Reseat the FRU that is not operating correctly Swap the questionable FRU with a known good FRU from the same array 1 When checking the cabling look for bent pins loose wires loose cable shielding or loose cable casing 2 View this error in Sun StorEdge Configuration Service message file or event viewer the event log or in the firmware application FIGURE B 10 JBOD or Expansion Unit Troubleshooting Flowchart 4 of 4 Appendix B Cabling JBODs B 23 B 24 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 APPENDIX C Connector Pinouts This appendix identifies the pinouts for each connector used in the Sun StorEdge 3310 SCSI array Topics covered are m Section C 1 SCSI Host or Drive Connector on page C 1 m Section C 2 RJ 45 Connector on page C 3 m Section C 3 DB9 COM Port Connector on page C 4 C 1 SCSI Host or Drive Connector 34 1 t r 68 35 FIGURE C 1 SCSI Host
170. view and edit Drives view and edit channel view and edit Configuration parameters view and edit Peripheral devices system Functions view system Information view and edit vent logs A log of recent events is displayed TABLE 6 3 Example Event Logs Controller Initialization Completed LG 0 Logical Drive NOTICE Starting On Line Initialization On Line Initialization of Logical Drive 0 Completed LG 1 NOTICE CHL 2 ID 3 Starting Media Scan LG 1 ALERT CHL 2 ID 0 Media Scan Aborted Note The controller can store up to 200 event logs An event log can record a configuration or operation event as well as an error message notification or alarm event 2 Use your arrow keys to move up and down through the list 3 To clear the events from the log once you have read them use your arrow keys to move down to the last event you want to clear and press Return A Clear Above xx Event Logs confirmation message is displayed 4 Choose Yes to clear the recorded event logs Note Resetting the controller clears the recorded event logs To retain event logs after controller resets you can install and use the Sun StorEdge Configuration Service program or the Sun StorEdge CLI Chapter 6 Maintaining Your Array 6 9 6 6 6 6 1 6 6 2 Upgrading Firmware From time to time firmware upgrades are made available as patches that you can download from SunSolve Online located at http sunsolve sun com
171. wo power supply modules to two separate circuits for example one commercial circuit and one UPS To connect the AC power cords perform the following procedure 1 Obtain an appropriate AC power cable Caution The power cables for Sun StorEdge 3310 SCSI products are designed only for Sun StorEdge 3310 SCSI products and should not be used with other equipment 2 Use a screwdriver to remove the screw and cylindrical standoff from one of the two cord locks provided and set them aside for reassembly later FIGURE 4 4 AC Cord Lock 3 Slide the cord lock over the AC power connector 4 Hold the cylindrical standoff between the two screw holes on the flanges of the cord lock 5 Insert the screw into the first screw hole through the standoff and then into the threaded screw hole on the other flange 6 Tighten the screw with a screwdriver until the flanges bottom out on the cylindrical standoff 7 Push the power cord into the power supply receptacle until it is firmly seated 4 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 8 Push the green ejector handle forward until it is seated against the power supply 9 Turn the thumbscrew of the green ejector handle clockwise until it is finger tight to secure the handle and the cord lock FIGURE 4 5 Inserting the Cord Lock 10 Repeat this procedure for the second cord lock and second power cable Chapter 4 Connecting
172. xpansion Unit 4 9 4 9 1 Connecting Ports to Hosts By default channels 1 and 3 the upper middle SCSI port and lower left SCSI port on the I O module are host channels The array can be connected to a host in one of the following ways m By means of an Ultral160 LVD compliant HBA installed in a host a By means of a qualified and supported onboard single ended server embedded SCSI controller Connect the array to one or two hosts with SCSI cables Refer to the Sun StorEdge 3310 SCSI Array Release Notes for a list of the supported cables Connecting a Sun StorEdge 3310 RAID Array The SCSI specification states that the maximum bus length for Ultra3 SCSI is 25 meters 82 feet for point to point connections The Sun StorEdge 3310 RAID array uses a point to point implementation Each channel connector is on a separate physical SCSI bus 4 20 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 Taking into account the internal bus length of 5 meters 1 64 feet and the internal SCSI bus length of the host the maximum SCSI cable length to each channel connector could conceivably be around 24 meters 72 8 feet when connected to an Ultra3 host adapter However the longest Ultra3 cable qualified by Sun is 10 meters 32 8 feet in length When connected to single ended host adapters the longest support bus length per connector is 1 5 meters 4 9 feet Note When connecting to Ultra3 host adapte
173. y Solid amber Inactive LED Solid green Inactive LED Failed I O module Valid single or split bus configuration and I O module is good RAID Controller LEDs The following figure shows the RAID controller LEDs on the back panel Cabled for single bus configuration or no configuration Cabled for split bus configuration Activity on Cm COM 10 100 BASE T FIGURE 5 6 RAID Controller LEDs Chapter 5 Checking LEDs 5 7 5 8 The following table lists the RAID controller LEDs TABLE 5 6 RAID Controller LEDs LED Activity LED Center LED status symbol Right LED battery symbol Ethernet 10 100 BASE T LEDs left and right corners of the connector Color LED inactive Blinking green Solid green Solid amber Slow blinking green Solid green Solid amber Blinking green Solid green Solid amber Amber Blinking green Status Not active Controller is busy Controller data is in cache Power is lost and data is in memory Good primary controller Good secondary controller Failed controller Battery is charging Battery is fully charged Battery failed Ethernet link is connected and working Ethernet link is transmitting or receiving data Note The batteries in controller FRUs experience discharge during shipment and might require an extended charging cycle upon initial power up Nominal battery operati
174. y None m Flow control None COM1 Properties si a 5 21x Part Settings Bits per second ass Data bits 7 Parity None x Stop bits fi Flow control EEE ae Restore Defaults Cancel Apply 8 To save the connection and its settings select File gt Save The connection filename is connection_name where connection_name is the name you gave this HyperTerminal connection when you created it 9 To make a connection shortcut on your desktop select Start Find gt For Files or Folders Enter the connection_name and click the Search Now button Highlight and right click on the filename in the Search Results window select Create Shortcut and click Yes You are now ready to configure your array Appendix E Configuring a Windows 200x Server or Windows 200x Advanced Server E 3 E 2 Accessing the Firmware Application From a Windows 200x Server To access the array through a serial port use the HyperTerminal connection you configured in Section E 1 Setting Up the Serial Port Connection on page E 1 or install a VT100 terminal emulation program and use the parameters described there To access the array through an Ethernet connection follow the procedures in Section 4 12 Setting Up Out of Band Management Over Ethernet on page 4 32 To access the command prompt described there from a Windows 200x Server or Windows 200x Advanced Server perform this step Choose Program
175. y the customer must maintain a voltage of not more than 5 percent The customer facilities must provide suitable surge protection 2 4 Electrical and Power Specifications All Sun StorEdge 3310 SCSI arrays require two independent power sources Each array has two power supply and fan modules for redundancy Each Sun StorEdge 3310 AC array requires two 115 VAC 15A or two 240 VAC service outlets All AC power supplies are autoranging and are automatically configured to a range of 90 to 264 VAC and 47 to 63 Hz There is no need to make special adjustments Each DC array requires two 48 VDC service outlets and has a input voltage range of 36 VDC to 72 VDC Note To ensure power redundancy connect the two Sun StorEdge 3310 SCSI power modules to two separate circuits for example one commercial circuit and one UPS TABLE 2 2 Power Specifications AC power Voltage and frequency 90 to 264 VAC 47 to 63 Hz Input current 5A max Power supply output voltages 5 VDC and 12 VDC DC power 48 VDC 36 VDC to 72 VDC 2 4 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 2 9 Physical Specifications Use the following physical specifications to plan the location of your array TABLE 2 3 Physical Specifications Category Description Dimensions 2U 3 5 in height 20 in 50 8 cm chassis depth 17 5 in 19 in with ears width Installation clearances For FRU removal
176. years Note The RAID controller has a temperature sensor that shuts off battery charging above 129 2 F 54 C When this happens the battery status might be reported as BAD but no alarm is written to the event log since no actual battery failure has occurred This behavior is normal As soon as the temperature returns to the normal range battery charging resumes and the battery status is reported correctly It is not necessary to replace or interfere with the battery in this situation 6 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 For information on the date of manufacture and how to replace the battery module refer to the Sun StorEdge 3000 Family FRU Installation Guide For more information about the acceptable operating and non operating temperature ranges for your array see Section 2 3 Environmental Requirements on page 2 3 6 4 Silencing Audible Alarms An audible alarm indicates that either a component in the array has failed or a specific controller event has occurred Error conditions and controller events are reported by event messages and event logs Component failures are also indicated by LED activity on the array Note It is important to know the cause of the error condition because how you silence the alarm depends on the cause of the alarm To silence the alarm perform the following steps Check the error messages event logs and LED activity to dete
177. you want the partition to be 10 Assign a drive letter if desired and click Next 11 Select Format this partition with the following settings a Specify NTFS as the File system to use E 6 Sun StorEdge 3000 Family Installation Operation and Service Manual March 2007 b Make sure the Perform a Quick Format checkbox is checked Create Partition Wizard Xi Format Partition You can customize the formatting of the partition Specify whether you want to format this partition Do not format this partition Format this partition with the following settings m Formatting File system to use NTFS ow Allocation unit size Default Volume label New Volume I Enable file and folder compression lt Back Cancel c Click Next A confirmation dialog displays the settings you have specified Completing the Create Partition Wizard You have successfully completed the Create Partition wizard You specified the following settings ao attition tepe Priman Partition in Disks Selected Disk 2 Partition size 3993 MB Drive letter or path E File System NTFS Allocation Unit Size Default zj Volume ahel Nem Salime To close this wizard click Finish lt Back Cancel Appendix E Configuring a Windows 200x Server or Windows 200x Advanced Server E 7 E 8 12 Click Finish The new partition is formatted and the formatted partition is identified as NTFS

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