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Service Manual - Triumph Adler

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2. Figure 1 1 1 1 Operation panel 9 Waste toner box 17 Envelope switch 2 Front cover 10 Main charger units 18 USB memory slot 3 Top cover Top tray 11 Toner container M 19 USB interface 4 Paper stopper 12 Toner container C 20 AC inlet 5 MP tray 13 Toner container Y 21 Optional interface slot 6 Cassette 14 Toner container K 22 Network indicators 7 Power switch 15 Duplex unit B 23 Network interface 8 Left cover 16 Fuser cover A 24 Right cover 2HL 2HM 2HN 21 23 ppm 250 sheet model ONOAPRON gt r MES Q Operation panel Front cover Top cover Top tray Paper stopper MP tray Cassette Power switch Left cover 9 10 11 12 13 14 15 16 Figure 1 1 2 Waste toner box Main charger units Toner container M Toner container C Toner container Y Toner container K Duplex unit B Fuser cover A 17 18 19 20 21 22 23 24 Envelope switch USB memory slot USB interface AC inlet Optional interface slot Network indicators Network interface Right cover 2 Operation panel 2HL 2HM 2HN Attention Figure 1 1 3 Message display Ready indicator Data indicator Attention indicator Arrow keys MENU key OK key GO key CANCEL key oo uoosom 2HL 2HM 2HN 1 1 3 Machine cross section 21 23 ppm
3. APC PWB M vaak LONBMN i ENBMN YC1 3 veta E VDOMP PD PWB M VDOMN lici cd VREFM i THERMM PAD i PDMN ee vets ame HERMM CRS 1410 PDMN ls POLCLKO i Polygon POLRDYNO _ motor MC POLONNO APC PWB C yc E LONBCN i ENBCN YC1 3 i VEL VDOCP PD PWB C VDOCN YC1 5 i V LTE o VREFY PDCN e PDCN Laser scanner unit YK APC PWB Y uel LONBYN ENBYN YC1 3 Vera le VDOYP PD PWB Y vera L VDOYN THERMY THERMY YC2 2 YC1 8 PSU D EDEN yc2 3 YC1 9 gt L POLCLK1 i Polygon POLRDYN1_ motor YK POLONN1 APC PWB K yotal LONBKN ENBKN i YC1 3 vea VDOKP i PD PWB K VDOKN i YC1 5 i i VREFK YC1 7 k PORN YC2 2 YC1 9 LSU LSUMOTA cleaning LSUMOTB 2 1 12 motor Engine PWB YC30 2 YC30 3 YC30 4 YC30 5 YC30 7 YC30 8 YC30 9 YC31 A1 YC31 A2 YC31 A6 YC30 18 YC30 19 YC30 20 YC30 11 YC30 12 YC30 13 YC30 14 YC30 16 YC30 17 YC31 B1 YC31 B2 YC31 B6 YC29 2 YC29 3 YC29 4 YC29 5 YC29 8 YC29 9 YC31 A3 YC31 A4 YC31 A7 YC29 18 YC29 19 YC29 20 YC29 11 YC29 12 YC29 13 YC29 14 YC29 16 YC29 17 YC31 B3 YC31 B4 YC31 B7 YC37 1 YC37 2 Figure 2 1 13Expose section block diagram VDOMP VDOMN PDMN VDOCP VDOCN PDCN VDOYP VDOYN PDYN VDOKP VDOKN PDKN Main PWB YC6 A20 YC6 A19 YC6 A15
4. Main PWB Main PWB EN Expansion memory socket Expansion memory module 1 2 5 2HL 2HM 2HN 1 2 4 Installing the memory card option Procedure 1 3 4 Turn off printer power switch Caution Do not insert or remove memory card while printer power is on Doing so may cause damage to the printer and the memory card Remove the two screws and then remove the main PWB Insert the memory card into the memory card slot Push it in all the way Refit the main PWB DS Main PWB Main PWB Figure 1 2 8 2HL 2HM 2HN 1 2 5 Installing the hard disk option for 26 28 ppm 500 sheet model only Procedure 1 Turn off printer power switch Caution Do not insert or remove hard disk unit while printer power is on Doing so may cause damage to the printer and the hard disk he ER i 2 Remove two screws and then remove the option interface slot cover 3 Insert the hard disk into the option interface slot Push it in all the way 4 Secure the hard disk by using two screws Option interface slot cover interface H slot Figure 1 2 9 1 2 7 2HL 2HM 2HN This page is intentionally left blank 1 2 8 2HL 2HM 2HN 1 1 3 1 Maintenance mode The printer is equipped with a maintenance function which can be used to maintain and service the machine 1 Executing a maintenance item Message display Ready 1 Press t
5. 3 3 V DC 0 3 3 V DC 3 3 V DC power source Ground Registration sensor On Off YC9 Connected to the cas sette size switch CAS2 CAS1 COM CASO 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC Cassette size switch SW2 On Off Cassette size switch SW1 On Off Ground Cassette size switch SWO0 On Off YC10 Connected to the devel oping fan motor 1 24V1 DLPFANDRN 24 V DC 0 12 24 V DC 24 V DC power source Developing fan motor 1 Full speed Half speed Off YC11 Connected to the ozone fan motor 24V1 OZFANDRN 24 V DC 0 12 24 V DC 24 V DC power source Ozone fan motor Full speed Half speed Off YC12 Connected to the waste toner full sensor 5V DC 0 5 V DC pulse Analog 5V DC 5 V DC power source Waste toner full sensor emitter Waste toner full sensor receiver 5 V DC power source 2 3 3 2HL 2HM 2HN Connector Voltage Description YC13 Connected to the inter lock switch 24 V DC 24 0 V DC 24 V DC power source Not used 24 V DC power source Interlock switch On Off YC14 Connected to the left cover switc 24 V DC 24 0 V DC 24 V DC power source Not used 24 V DC power source Left cover switch On Off YC16 Connected to the high voltage PWB 0 d OO 0 M gt N MM NM HMO ch o 2 ccc 02 0d BRON A Oo D d Oo ok oh A e CO GND GND HVCLKK HVCLKY HVCLKC HVCLKM T2RREMN MKCNT BKSCNT B
6. c 2 Ae o z Es jo g D Q a a o lt Figure 1 5 29 13 Remove the three connectors Figure 1 5 30 1 5 24 2HL 2HM 2HN 14 Open the duplex unit B 15 Remove the duplex unit B 16 Check or replace the duplex unit B and refit all the removed parts Figure 1 5 31 1 5 25 2HL 2HM 2HN 1 5 7 Fuser section 1 Detaching and refitting the fuser unit Procedure 1 Remove the outer covers See page 1 5 3 2 Remove three connectors N N Z A SE N Co Remove two screws 4 Unhook the hook and then remove the fuser unit 5 Check or replace the fuser unit and refit all the removed parts Figure 1 5 33 1 5 26 1 5 8 PWBs 1 Detaching and refitting the power source PWB Procedure 1 Remove the right rear cover See page 1 5 6 2 Remove the three screws and then remove the power source shield 3 Remove the connector 4 Remove the two screws Figure 1 5 35 2HL 2HM 2HN 1 5 27 1 5 28 2HL 2HM 2HN Remove the two connectors and then remove the power source PWB Check or replace the power source PWB and refit all the removed parts SS a NE K NA X S a Power source PWB Figure 1 5 36 2 Detaching and refitting the main PWB Procedure 1 Remove the two screws 2 Remove the main PWB 3 Check or replace the main PWB and refit all the removed parts
7. Defective engine PWB Replace the engine PWB See page 1 5 30 No develop ing bias output Defective harness between high voltage PWB and engine PWB YC16 or improper con nector insertion Reinsert the connector Also check for continuity within the connector harness If none remedy or replace the harness Defective high voltage PWB Replace the high voltage PWB See page 1 5 35 Defective engine PWB Replace the engine PWB See page 1 5 30 Defective driving system of develop ing unit Replace the developing unit See page 1 5 13 Image synchro nization signal failure Defective harness between engine PWB YC31 and main PWB YC6 or improper con nector insertion Reinsert the connector Also check for continuity within the connector harness If none remedy or replace the harness 2 No image appears entirely black Print example Causes 2HL 2HM 2HN Check procedures corrective measures Defective harness between high voltage PWB and engine PWB YC16 or improper con nector insertion No main charging Reinsert the connector Also check for continuity within the connector harness If none remedy or replace the harness Defective main charger unit Replace the drum unit See page 1 5 15 Defective high voltage PWB Replace the high voltage PWB See page 1 5 35 Defective engine PWB Replace the engine
8. Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective toner sensor C Replace the developing unit C See page 1 5 13 Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN 1 Remarks Causes Check procedures corrective measures Developing unit M non installing error No density detection signal is output from toner sensor M in developing unit M Faulty connection of the connector between the devel oping PWB M and drum relay PWB Check the installation of the developing unit M and drum relay PWB and reinstall them if necessary See page 1 5 13 Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective toner sensor M Replace the developing unit M See page 1 5 13 Defective engine PWB Replace the engine PWB See page 1 5 30 Developing unit Y non installing error No density detection signal is output from toner sensor Y in developing unit Y Faulty connection of the connector between the devel oping PWB Y and drum relay PWB Check the insta
9. 1 4 6 PF warm air heater upper blower low temperature error Option paper feeder An external temperature higher than 5 C 41 F is not detected when one minute elapses after PF warm air heater 2 is turned on Multi purpose feeder only 1600 Paper feeder 1 1620 Paper feeder 2 1640 Paper feeder 3 Defective harness between PF warm air heater 2 and PF warm air heater driver PWB YC2 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective harness between PF warm air heater driver PWB YC3 and PF main PWB YC13 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective harness between PF ther mistor 2 and PF main PWB YC12 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder PF thermistor 2 installed incor rectly Check the installation of the PF thermistor 2 and remegy if necessary Refer to the ser vice manual for the paper feeder Defective PF ther mistor 2 Replace the PF thermistor 2
10. 21 23 ppm 500 sheet model Left upper cover Remove the screw and then remove the left upper cover c o lt jo c t yo pun D z a 2 o 2 o o 2s 6 E 2 o oO gt vo SE og oi 6 Open the front cover 7 Left front cover 21 23 ppm 250 sheet model Figure 1 5 5 1 5 5 2HL 2HM 2HN 2 Detaching and refitting the right rear cover right upper cover and right front cover Procedure 1 Open the top cover 2 Open the right cover 3 Remove the two screws 4 Release the five hooks and then remove the right rear cover Right cover 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model ep 322290909299 eege 21 23 ppm 250 sheet model Hooks Figure 1 5 6 1 5 6 2HL 2HM 2HN Open the front cover Remove the two screws and then remove the right upper cover Slide the right front cover and then remove it Screws Right front cover Front cover 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model Right front cover Figure 1 5 7 1 5 7 Cassette Cassette Figure 1 5 8 21 23 ppm 250 sheet model 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model Paper feed section Remove the cassette 1 Procedure 1 5 3 1 Detaching and refitting the paper feed roller assembly paper feed roller and pickup roller 2HL 2HM 2HN 8
11. 4 Deformed or worn cleaning blade in the drum unit Replace the drum unit Defective intermediate transfer belt cleaning Replace the intermediate transfer unit See page 1 5 17 Defective fuser unit Replace the fuser unit See page 1 5 26 Wrong types of paper 14 Part of image is missing Print example Check if the paper meets specifications Replace paper Check procedures corrective measures 4 1 4 26 Paper damp Check the paper storage conditions replace the paper Paper creased Replace the paper Drum condensation Perform the drum surface refreshing See page 1 3 12 Dirty or flawed drum Perform the drum surface refreshing See page 1 3 12 Flawed drum Replace the drum unit See page 1 5 15 Dirty transfer belt Clean the transfer belt Replace the intermediate transfer unit See page 1 5 17 Dirty transfer roller Clean the transfer roller Replace the transfer roller unit See page 1 5 20 15 Fusing is loose Print example Causes 2HL 2HM 2HN Check procedures corrective measures Wrong types of paper Check if the paper meets specifications replace paper Flawed heat roller or press roller 16 Colors are printed offset to each other Print example Causes Replace the heat roller and press roller See page 1 5 26 Check procedures corrective measures
12. YC31 Connected to the main PWB VDOMP VDOMN VDOYP VDOYN GND PDMN PDYN GND FPDATA FPDIR 3 3V1 3 3V1 SO SDIR EGIRN 5V1 5V1 5V1 RESETN GND VDOCP VDOCN VDOCP VDOCN GND PDCN PDKN GND N C FPCLK FPRSTN 3 3V1 SI SCLN SBSY VSYNC EEDAT EECLK GND GND 6 OO0O0000000 LVDS LVDS LVDS LVDS 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 3 3 V DC 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 5V DC 5V DC 5 V DC 0 3 3 V DC LVDS LVDS LVDS LVDS 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse APC PWB M video data signal APC PWB M video data signal APC PWB Y video data signal APC PWB Y video data signal Ground Horizontal synchronization signal Horizontal synchronization signal Ground Operation panel PWB data signal Operation panel PWB communication direct signal 3 3 V DC power source 3 3 V DC power source Main PWB serial communication data signal Main PWB communication direction signal Engine interrupt signal 5 V DC power source 5 V DC power source 5 V DC power source Main PWB reset signal Ground APC PWB C video data signal APC PWB C video data signal APC PWB K video data signal APC PWB K video data signal Ground Horizontal synchronization signal Horizontal synch
13. 2HL 2HM 2HN Main PWB Screw Figure 1 5 37 1 5 29 2HL 2HM 2HN 3 Detaching and refitting the engine PWB Procedure 1 Remove the duplex unit B See page 1 5 21 2 Remove the connector amp A ER RK onnector C g Figure 1 5 38 ve 3 Remove the seven screws and then remove Usp the feed housing Figure 1 5 39 1 5 30 2HL 2HM 2HN 4 Remove the connector A i 5 Remove the developing fan motor 1 FRI lt I Bal Lp Nea NC 6 Remove the two connectors B i R S B m 7 Remove the FFC A AS M n X4 WA 3 SA lt SKR A d Se EN NS SON D Pa S RK KK E m el 8 Remove the three FFCs 9 Remove the two connectors Figure 1 5 41 1 5 31 2HL 2HM 2HN 1 X Figure 1 5 42 X IN 10 While unlatching the latch and then remove M the lever link 11 Remove the twenty connectors Uu e o gt Bo m B un m ER P N LIS li Figure 1 5 43 oo e O gt O L gt x 815 gt o D o o gt gt LJ al y 9 amp 1S S9 ol x o e 8 gt 1 5 32 2HL 2HM 2HN A ANS Carn AAL 12 Remove the three screws and then remove the engine PWB assembly e e TM Engine PWB assembly Figure 1 5 44 1 5 33 2HL 2HM 2HN 1
14. Defective PD PWB K Replace the laser scanner unit YK See page 1 5 38 Defective engine PWB Replace the engine PWB See page 1 5 30 Laser output error Cyan The pin photo signal PDN is not output from PD PWB C for one second while laser is emitted Defective harness between APC PWB C and engine PWB YC30 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective APC PWB C Replace the laser scanner unit MC See page 1 5 38 Defective PD PWB C Replace the laser scanner unit MC See page 1 5 38 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 10 Laser output error Magenta The pin photo signal PDN is not output from PD PWB M for one second while laser is emitted Defective harness between APC PWB M and engine PWB YC30 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective APC PWB M Replace the laser scanner unit MC See page 1 5 38 Defective PD PWB M Replace the laser scanner unit MC See page 1 5 38 Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN 1 Remarks Causes Check procedures corrective measures Laser outp
15. Defective calibration Perform the color calibration Refer to operation guide Slip the mirror position of laser scan ner unit Perform the color registration When the problem is not cleared perform the manual color registration adjustment Refer to operation guide 1 4 27 2HL 2HM 2HN 1 4 4 Electric problems Problem Causes Check procedures corrective measures 1 The machine does not operate when the power switch is turned on The power cord is not plugged in properly Check the contact between the power plug and the outlet No electricity at the power outlet Measure the input voltage Broken power cord Check for continuity If none replace the cord Defective power switch Check for continuity across the contacts If none replace the power switch Defective power source PWB Replace the power source PWB See page 1 5 27 2 Drum motor M C Y K duplex motor and fuser motor do not operate Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Drum motor M C Y K Engine PWB YC18 Duplex motor Engine PWB YC17 Fuser motor Engine PWB YC39 Broken the gear Check visually and replace the gear if necessary Defective motor Replace the motor Defective engine PWB Replace the engine
16. cee Transfer system sss Separation system Fixing system Charge erasing system Cleaning system oooonnnccccninnncccccnnns Controller seeen 2HL 2HM 2HN Desktop Electrophotographic four color CMYK printing using tandem 4 drum system Cassette 60 to 120 g m MP tray 60 to 220 g m Cassette Plain preprinted bond recycled rough letterhead color prepunched high quality and custom MP tray Plain transparency preprinted labels bond recycled vellum rough letterhead color prepunched envelope cardstock coated thick high quality and custom Cassette A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio Il Statement Executive ISO B5 A6 Envelope C5 16K and Custom MP tray A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio Il Statement Executive A6 B6 ISO B5 Env Monarch Envelope 10 Envelope 9 Envelope 6 Envelope DL Envelope C5 16K Hagaki Oufuku Hagaki Youkei 2 Youkei 4 and Custom Cassette A4 26 ppm B5 A5 A6 28 ppm After 16 pages the printing speed becomes 14 ppm Letter 28 ppm Legal 22 ppm MP tray A4 23 ppm B5 A5 A6 24 ppm After 16 pages the printing speed becomes 14 ppm Letter 24 ppm Legal 20 ppm B5 A5 A6 28 ppm After 16 pages the printing speed becomes 14 ppm Letter 28 ppm Legal 11 ppm B W 9 seconds or less Color 10 5 seconds or less Sle
17. 1 5 2HL 2HM 2HN 2 While pressing lever A and then slide the feed roller pin 3 While pressing the lever B and then remove the paper feed roller assembly SE a Paper feed roller assembly 4 Check or replace the paper feed roller assembly and refit all the removed parts gro Paper feed roller assembly 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model Figure 1 5 10 1 5 9 2HL 2HM 2HN 2 Detaching and refitting the retard roller Procedure 1 Remove the cassette See page 1 5 8 2 Push the bottom plate down until it locks 21 23 ppm 500 sheet model and 26 28 ppm 500 sheet model only 3 Release the two hooks and then remove the retard guide retard roller assembly Retard guide 21 23 ppm 250 sheet model 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model RB Cassette Figure 1 5 11 1 5 10 2HL 2HM 2HN 4 Remove the retard roller assembly 5 Check or replace the retard roller assembly and refit all the removed parts Retard guide Retard roller assembly Figure 1 5 12 1 5 11 2HL 2HM 2HN 3 Detaching and refitting the MP paper feed roller Procedure 1 Open the front cover 2 While releasing the hook and the slide the MPF shaft 3 Remove the MP paper feed roller 4 Check or replace the MP paper feed roller and refit all the removed parts c WS Vh 4 NM AWN VE e i Des D K NE E AC MP pap
18. 13 Remove the two screws and then remove the engine PWB 14 Check or replace the engine PWB and refit all the removed parts To replace the engine PWB remove the EEPROM U4 from the old engine PWB and mount it to the new engine PWB EPROM Engine PWB Caution on re installing the engine board assembly Insert the engine PWB assembly in the printer so that both the engine PWB and the harness bracket are flush at each end Do not insert the engine PWB assembly the way beyond the above otherwise the engine PWB plate will be deformed causing malfunctioning of the ID sensor cleaning System Figure 1 5 45 1 5 34 2HL 2HM 2HN 4 Detaching and refitting the high voltage PWB Procedure 1 Remove the all drum units See page 1 5 15 2 Remove the all developing units See page 1 5 13 3 Remove the engine PWB See page 1 5 30 4 Remove the screw and then remove the HV terminal assembly K SES SS 5 Remove the screw and then remove the inner cover 6 Remove the three HV bracket C assem blies HV bracket C assembly Si K Screw Figure 1 5 47 1 5 35 2HL 2HM 2HN 7 Remove six terminals 8 Remove the TC high voltage bracket 9 Remove the two screws E 3D n Wd s ub N Y 7 Figure 1 5 48 10 Remove the screw Figure 1 5 49 1 5 36 2HL 2HM 2HN 11 Remove the high
19. Intermediate transfer unit Transfer roller unit Fuser unit Front cover Controller box 2HL 2HM 2HN Paper path Paper path optional 1 1 11 2HL 2HM 2HN This page is intentionally left blank 1 1 12 2HL 2HM 2HN 1 2 1 Installation environment Temperature 10 to 32 5 C 50 to 90 5 F Humidity 15 to 80 RH Power supply 120 V AC 220 240 V AC Power source frequency 50 Hz 0 3 60 Hz 10 396 Installation location Avoid direct sunlight or bright lighting Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams Avoid locations subject to high temperature and high humidity or low temperature and low humidity an abrupt change in the environmental temperature and cool or hot direct air Avoid places subject to dust and vibrations Choose a surface capable of supporting the weight of the machine Place the machine on a level surface maximum allowance inclination 1 Avoid air borne substances that may adversely affect the machine or degrade the photoconductor such as mer cury acidic of alkaline vapors inorganic gasses NOx SOx gases and chlorine based organic solvents Select a well ventilated location 6 Allow sufficient access for proper operation and maintenance of the machine o9 RON Machine front 600 mm 23 5 8 Machine rear 200 mm 7 7 8 Machine right 250 mm 9 13 16 Machine left 400 mm 15 3
20. MYCNT MKCNT MCHMOTA MCHMOTB Figure 2 1 10Main charger unit block diagram 2HL 2HM 2HN Engine PWB YC16 17 YC16 14 YC16 11 YC16 8 YC36 1 YC36 2 2 1 9 2HL 2HM 2HN 2 1 3 Expose section 1 Laser scanner unit The charged surface of the drum is then scanned by the laser beam from the laser scanner unit The laser beam is dis persed as the polygon motor revolves to reflect the laser beam over the drum Various lenses and mirror are housed in the laser scanner unit adjust the diameter of the laser beam and focalize it at the drum surface Also the LSU cleaning motor is activated to conduct automatically cleaning of the LSU dust shield glass v Figure 2 1 11 Laser scanner unit 1 Polygon motor 6 Mirror B 2 Polygon mirror 7 Mirror C 3 F 0lensA 8 LSU dust shield glass 4 F 0lens B 9 LSU spiral 5 Mirror A 2 1 10 2HL 2HM 2HN Figure 2 1 12 Laser scanner unit 1 APC PWB Laser diode 8 Mirror B 2 Collimator lens 9 Mirror C 3 Oylindrical lens 10 PD mirror 4 Polygon motor mirror 11 PD mirror 5 F 0lensA 12 SOS lens 6 F 0lens B 13 PD PWB Pin photo diode sensor 7 Mirror A 2 1 11 2HL 2HM 2HN Laser scanner unit MC
21. Right cover 2HL 2HM 2HN 1 3 Direction of installing the principal fan motors When detaching or refitting the developing fan motor 1 developing fan motor 2 fuser fan motor 1 or ozone fan motor be careful of the airflow direction intake or exhaust Fuser fan motor 1 Rating label Inside Intake Intake Developing fan motor 1 Rating label Inside Developing fan motor 2 Rating label Inside v ODO OO o Ba O e Ozone fan motor Rating label Outside Figure 1 5 56 1 5 41 2HL 2HM 2HN This page is intentionally left blank 1 5 42 2HL 2HM 2HN 1 1 6 1 Downloading firmware 1 Firmware file Firmware files are named after the following codes Firmware file name example master download fle DL ENGN 2HN S2HN 1000000024 x Software ID J L Extention Product code Build number 2HN 26 28 ppm 500 sheet model 2HM 21 23 ppm 500 sheet model Update history 2HL 21 23 ppm 250 sheet model Classification Normally 0 Pause underscore Supplement Normally 00 Firmware category 10 Engine System firmware master download file D L C T R L e 2 HN 2HN 3000 000 088 bin 2HN 3100 000 004 hex Product code a Extention 2HN 26 28 ppm 500 sheet model 2HM 21 23 ppm 500 sheet model Build number 2HL 21 23 ppm 250 sheet model Update history Classification Normally 0 Pause underscore
22. Service Manual Color Printer CLP 3521 CLP 3621 CLP 3626 Rev 2 0 Date 21 09 2010 2HNSM062 Erro ph Adler Service Manual Color Printer CLP 4521 CLP 4621 CLP 4626 Rev 2 0 Date 21 09 2010 2HNSM062 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS It may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for proper disposal ATTENTION IL Y AUN RISQUE D EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUC TIONS DONNEES Il peut tre ill gal de jeter les batteries dans des eaux d gout municipales V rifiez avec les fonc tionnaires municipaux de votre r gion pour les d tails concernant des d chets solides et une mise au rebut appropri e Revision history Revision Date Replaced pages Remarks 1 2 2 1 2 3 1 2 4 1 3 1 1 3 2 1 3 3 1 3 4 1 3 5 1 3 6 1 3 7 1 1 3 1 1 March 5 2009 3 9 1 3 10 1 3 14 1 3 15 1 3 16 1 3 17 8 1 4 3 1 4 4 1 4 8 1 4 9 1 4 10 1 4 11 1 4 12 1 4 13 1 4 14 1 4 15 1 4 16 1 4 17 1 4 18 1 4 19 1 4 20 1 5 3 1 5 32 1 5 34 1 5 41 1 6 1 1 6 2 1 6 6 2 2 3 2 2 4 2 4 2 2 4 2 December 11 2009 1 4 19 1 4 20 1 5 2 This page is intentionally left blank Safety precautions
23. 000000 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 24 V DC Developing motor MCY drive switch signal Developing motor MCY ready signal Developing motor MCY speed switch signal Developing motor MCY clock signal Developing motor MCY On Off Ground 24 V DC power source Connected to the lift motor 2 3 6 N AIN OO BON A LMOTDRN GND OO 0 24 V DC Lift motor On Off Ground Connector 3 5 Signal 6 Voltage 2HL 2HM 2HN Description YC29 Connected to the APC PWB Y APC PWB K and poly gon motor YK ON OO 0 M N 232 2 2 2 2 2 o m oO oO OD Jo om E uN A e H N N 3 3V1 LONBYN ENBYN VDOYP VDOYN GND VREFY THERMY PDYN 3 3V1 LONBKN ENBKN VDOKP VDOKN GND VREFK PDKN POLCLK1 POLRDYN1 POLONN1 GND 24V3 On ER e E ts O EI Qo Q9 QO OO OO 3 3 V DC 0 3 3 V DC 0 3 3 V DC LVDS LVDS Analog Analog 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC LVDS LVDS Analog 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 24 V DC 3 3 V DC power source APC PWB Y sample hold signal APC PWB Y laser enable signal APC PWB Y video data signal APC PWB Y video data signal Ground APC PWB Y control signal LSU thermistor detection voltage Horizontal synchronization signal 3 3 V DC power source APC PWB K sample hold signal APC PWB K laser enable signal APC PWB K video data sign
24. 500 sheet model and 26 28 ppm 500 sheet model 1 1 10 oco doo0 amp omz Cassette MP tray Duplex unit B Drum unit M Drum unit C Drum unit Y Drum unit K Main charger unit M Main charger unit C Main charger unit Y Main charger unit K Laser scanner unit MC Laser scanner unit YK Paper path Paper path B optional i Developing unit M Developing unit C Developing unit Y Developing unit K Toner container M Toner container C Toner container Y Toner container K Intermediate transfer unit Transfer roller unit Fuser unit Front cover Controller box 21 23 ppm 250 sheet model ONDARON gt Cassette MP tray Duplex unit B Drum unit M Drum unit C Drum unit Y Drum unit K Main charger unit M Main charger unit C Main charger unit Y Main charger unit K Laser scanner unit MC Laser scanner unit YK Developing unit M Developing unit C Developing unit Y Developing unit K Toner container M Toner container C Toner container Y Toner container K
25. ERASEMDR TNSENM ERASECDR TNSENC ERASEYDR TNSENY EECLK GND EEDATA 3 3V1 ERASEKDR 3 3V2 TNSENK DLPTHERM Oo O 0 0 000 0 0 24 V DC Analog 0 24 V DC Analog 0 24 V DC Analog 0 3 3 V DC pulse 0 3 3 V DC pulse 3 3 VDC 0 24 V DC 3 3 VDC Analog Analog Eraser lamp M On Off Toner sensor M detection voltage Eraser lamp C On Off Toner sensor C detection voltage Eraser lamp Y On Off Toner sensor Y detection voltage EEPROM clock signal Ground EEPROM data signal 3 3 V DC power source Eraser lamp K On Off 3 3 V DC power source Toner sensor K detection voltage Developing thermistor detection voltage Connected to the main charger cleaning motor MCHMOTA MCHMOTB 24 0 V DC 24 0 V DC Main charger cleaning motor Fwd Stop Rev Main charger cleaning motor Rev Stop Fwd YC37 Connected to the LSU cleaning motor LSUMOTA LSUMOTB 24 0 V DC 24 0 V DC LSU cleaning motor Fwd Stop Rev LSU cleaning motor Rev Stop Fwd YC38 Connected to the power source fan motor 24V1 PSFANDRN 24 V DC 0 12 24 V DC 24 V DC power source Power source fan motor Full speed Half speed Off YC39 Connected to the fuser motor STFUBN STFUAN STFUB STFUA 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse Fuser motor drive control signal B Fuser motor drive control signal A Fuser motor drive control signal B Fuser motor drive control
26. Improper installa tion paper feeder Follow installation instruction carefully again Defective harness between PF main PWB YC3 YC5 and paper feeder interface connec tor or improper connector inser tion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective harness between engine PWB YC33 and paper feeder inter face connector or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective engine PWB Replace the engine PWB See page 1 5 30 Expanded memory DIMM installing error The expansion memory modules DIMM are not correctly mounted Improper installa tion expanded memory DIMM Check the installation of the expanded mem ory DIMM and remedy if necessary Expanded memory DIMM error The expansion memory modules DIMM mounted on the main PWB does not operate correctly Defective expanded memory DIMM Replace the expanded memory DIMM See page 1 2 5 Defective main PWB Replace the main PWB See page 1 5 29 1 4 3 2HL 2HM 2HN 1 Contents Remarks Causes Check procedures correct
27. Left cover KR Main charger bad unit M Main charger unit C Main charger unit Y Main charger unit K Figure 1 5 17 1 5 16 2HL 2HM 2HN 1 5 6 Transfer separation section 1 Detaching and refitting the intermediate transfer unit Procedure 1 Open the top cover 2 Remove the all toner containers M C Y K Toner container C Toner container M Toner container Y Toner container C Toner container M Toner container Y 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model Toner container K Figure 1 5 18 1 5 17 2HL 2HM 2HN Container guide C 3 Remove the all container guides M C Y K Container guide Y Container guide K Container guide M Figure 1 5 19 4 Remove the two screws 5 Open the RFID holder Figure 1 5 20 1 5 18 2HL 2HM 2HN 6 Remove the intermediate transfer unit 7 Check or replace the intermediate transfer unit and refit all the removed parts Intermediate transfer unit Figure 1 5 21 1 5 19 2HL 2HM 2HN 2 Detaching and refitting the transfer roller unit Procedure 1 Open the front cover 2 Open the duplex unit B 3 Release the two hooks and then remove the transfer roller unit 4 Check or replace the transfer roller unit and refit all the removed parts 1 5 20 Transfer roller unit Front cover Duplex unit B cA ec e CH Figure 1 5 22 3 Detaching and refitting
28. Supplement Normally 00 Firmware category 30 System Main 31 System BROM Figure 1 6 1 1 6 1 2HL 2HM 2HN 1 2 Downloading the firmware from the USB memory To download data written in a USB memory to the printer proceed as explained in this section Downloading firmware takes several minutes Do not turn power off during downloading CAUTION Procedure 1 Turn printer power off 2 Insert the USB memory to the PC s USB slot 3 Copy the firmware file to download to the root directory of the USB memory 4 Remove the USB memory from the PC s USB slot 5 Insert the USB memory into the printer s USB memory slot 6 Turn printer power on 7 When message display 1 is displayed to detect firmware in the USB memory 8 Message display 2 is displayed during downloading 9 When message display 3 is displayed to 1 6 2 indicate downloading is finished 6600o000600000 USB memory slot USB memory Figure 1 6 2 Message display ME 3 2HN 1000 000 024 A Product code 2 Firmware category 10 Engine 30 System 31 System BROM 3 Supplement Normally 00 GO Classification Normally 0 5 Update history 6 Build number Checksum Figure 1 6 3 2HL 2HM 2HN USB memory slot ware version has been updated See page P 1 3 2 ory slot 11 Remove the USB memory from USB mem 12 Turn printer power on 13 Print the stat
29. Y 302HN93260 2HN93260 Developing unit K DV 560 US K 302HN93250 2HN93250 Developing unit C DV 560 US C 302HN93270 2HN93270 Developing unit M DV 560 US M 302HN93280 2HN93280 Drum unit DK 560 302HN93050 2HN93050 Fuser unit FK 560 U 302HN93080 2HN93080 Intermediate transfer unit TR 560 302HN93060 2HN93060 MP paper feed roller ROLLER MIP ASSY 43487B0027 A 5AAVROLL 051 2CL16130 Retard roller RETARD ROLLER ASSY 302F909170 2F909170 2 4 5 2HL 2HM 2HN This page is intentionally left blank 2 4 6
30. of image begins to print too early or too late E See page 1 4 26 See page 1 4 26 16 Colors are printed offset to each other See page 1 4 27 3 A specific color is printed solid dirty 8 Black streaks are printed vertically 13 Offset occurs 2HL 2HM 2HN 4 The back side gets 5 Image is too light See page 1 4 23 See page 1 4 23 See page 1 4 24 9 Streaks are printed 10 Spots are printed horizontally See page 1 4 25 See page 1 4 25 See page 1 4 25 14 Part of image is missing 15 Fusing is loose See page 1 4 27 See page 1 4 26 See page 1 4 26 1 4 21 2HL 2HM 2HN 1 No image appears entirely white Print example Causes Check procedures corrective measures 1 4 22 No trans fer charging Defective harness between high voltage PWB and engine PWB YC16 or improper con nector insertion Reinsert the connector Also check for continuity within the connector harness If none remedy or replace the harness Defective high voltage PWB Replace the high voltage PWB See page 1 5 35 Defective engine PWB Replace the engine PWB See page 1 5 30 No laser beam output Defective laser scanner unit Replace the laser scanner unit YK and laser scanner unit MC See page 1 5 38
31. 3 YC1 2 YC6 2 YC4 2 Fuser unit FTHERM Fuser thermal cutout LIVE heater lamp Fuser thermistor NEUTRAL YC103 1 YC103 3 YC102 3 Power source PWB YC102 1 Figure 2 1 19 Fuser section block diagram N amp IOd Envelope Switch 2HL 2HM 2HN 2 1 7 Paper exit feed shift section The paper exit feedshift section consists of the conveying path which sends the paper that has passed the fuser section to the top tray or the duplex section The conveying path is switched by the change guide activated by the duplex solenoid 13 Figure 2 1 20 Paper exit feed shift section 1 Paper exit roller 8 FD roller 2 Paper exit pulley 9 Middle pulley 3 Paper exit sensor 10 Switchback roller 4 Actuator paper exit sensor 11 Middle pulley 5 Actuator paper exit sensor 12 Paper full sensor 6 Change guide 13 Actuator paper full sensor 7 Paper exit upper guide 14 Top tray 2 1 19 2HL 2HM 2HN 2 1 20 Duplex solenoid DUREVDRN Paper exit PWB Engine PWB Paper full sensor YC1 6 2 Paper exit sensor YC1 4 EXITPAP d DUREVDRN YC3 2 YC1 10 YC20 10 STFUBN STFUAN STFUB STFUA Figure 2 1 21 Paper exit section block diagram 2HL 2HM 2HN 2 1 8 Duplex conveying section The duplex conveying section consists of convey
32. 4 Machine top 400 mm 15 3 4 400 mm 15 3 4 E 32s 400 mm 250 mm 200 mm 600 mm 15 3 4 9 13 16 7 7 8 23 5 8 Figure 1 2 1 1 2 1 2HL 2HM 2HN 1 1 2 2 Unpacking 1 Unpacking 220 240 V AC model M SS d 22 21 LB 230 V AC model 19 Printer Toner container Yellow Toner container Black Toner container Cyan Toner container Magenta Waste toner box Power cord Main pad Bottom pad OCONAARWNS gt 1 2 2 26 28 ppm 500 sheet model Figure 1 2 2 220 240 V AC model 21 23 ppm 250 sheet model 21 23 ppm 500 sheet model Bottom front side pad Outer case Top pad Top tray Top spacer Machine cover 600 x 600 x 900 Desiccating agent Machine cover 650 x 650 x 1200 Plastic bag 240 x 350 Operation guide Warranty card Leaflet EEA information 6 nations label Installation guide Plastic bags 200 x 700 120 V AC model 21 23 ppm SS 250 sheet model N 2 21 23 ppm 7 2 P di 500 sheet model Pd 22 p d d 26 28 ppm ed 500 sheet model 5 2HL 2HM 2HN 1 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model 13 21 23 ppm 250 sheet model Figure 1 2 3 120 V AC model Printer Toner container Yellow Toner container Black Toner container Cyan Toner container Magenta
33. Be 5 NILOWdTT y 5E 9 188 am ONS 2 Los El 1 an viv Gd ga ZSVo PES E 3 2 ftsvo Jf E sz 4O OW n INA Sleje zic 5 aom alo ee i WOO ER Buuesp NST IRE Iosvo LULL SB VLOWNST SS SE 10 0w Bujuea o zlz 8 o SIOWHON SG lt Less JaBreyo ue VIONHO yug ke 5 CAE E E JOSU9S IN uj gt 21 Fan zz 2 ul ele E ili uonen sibay W Jo ow JeUO NEGWNNE E 2 9 avab eaves Lt A LIL ager ele Josues 9 40 OW Jeuo NSGOWNI i S S S UND Z z Bulkenuoa ENpZ dvdosina yy dna i D JOjOUJ Ja ara N A 1040W Jouo NHGAWNI t t O Solo aas ele CAVZ gt Ql els NS zz Josues 5 PA y 9 9 fen di 3 yi 16joui j6uo e 2 2 8 SONVHAN y a 3 env LLL 3 E elek nn g d E o N piousjos paa 2 a S z z entes qas 5 2 dedan t t nuaTosan t 9 z S gt Cf Nada JE edoa 8 ENVE gt a E 5 QNO gu 2 S SC EN S E GG Slide Nuatodia L n a ME ES D ui x 5 o udojeweg l Sec CIS gt ence D ek 2 8 2 2 jana ZZ ao 8 r l oe SERIE ZE 8 Naona 388 s i 1 ele y Neda g e 55 IS ee 9 9 ASEDLLOW y y dVdLIXT T ZS sg is Ex els NATEMIOASIO e e E TND S af EN 35 13S033dS nd 9 e z z Jojoui Si ka SS 4 R Lona 9 elf dg A IHN ue esn HIE 13 N A sd BE zz N3e5LLOWd d 5 A S 8 S NHONVdndi 85 m Wwe d aj rd a GND 2 2 9 gt paver 2 8 I Gen NudA3una E aka A 16 INGE uonp z z 9 WJJHL4 SE uonensibey 1 E un E uge zi bak S ENa a uon 2 z ze e z z 53 HTC TS 9 D SE ER 39
34. Do not pull on the AC power cord or connector wires on high voltage components when removing them always hold the plug ts 1 EGEDE DEDE EDGE Eee emm emm rr S Do not route the power cable where it may be stood on or trapped If necessary protect it with a cable cover or other appropriate item ssssssseeeeeere renerne renerne S D Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks o Remove toner completely from electronic components cccceceeeeeeseeeeecceeeeeeeeeeeeeeeteeeeesesnneaaees A Run wire harnesses carefully so that wires will not be trapped or damaged sssssss O After maintenance always check that all the parts screws connectors and wires that were removed have been refitted correctly Special attention should be paid to any forgotten connector trapped wire and missing screws ooooccococcoccccccncncnccnnnnnnnnnnnnnnnnnnnnnnnn nacen reen nn nn rr nnn nennen ener Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling Replace with new ones if necessary ssssesssss Q Handle greases and solvents with care by following the instructions below o Use only a small amount of solvent at a time being careful not to spill Wipe spills off completely Ventilate the room well while using grease or solvents Allow
35. First occurrence of defect 91 mm 1 1 4 Rear registration roller 50 mm 1 15 16 Front registration roller 50 mm 1 15 16 Developing roller 59 mm 2 5 16 Transfer roller 79 mm 3 1 8 Press roller 82 mm 3 1 4 Heat roller 98 mm 3 7 8 Drum 98 mm 3 7 8 Heat roller 21 23 ppm 500 sheet model lnscn iue oti nte Pee eee i l 21 23 ppm 250 sheet model l h 2 4 3 2HL 2HM 2HN 1 3 Maintenance parts list 220 240 V AC model Maintenance part name Name used in service manual Name used in parts list Part No Alternative part No Maintenance kit MK 550 Drum unit Paper feed roller assembly Developing unit Y Developing unit K Developing unit C Developing unit M Fuser unit Intermediate transfer unit MP paper feed roller Retard roller MK 550 MAINTENANCE KIT DK 550 HOLDER FEED ASSY SP DV 560 Y DV 560 K DV 560 C DV 560 M FK 560 E TR 560 ROLLER M P ASSY 43487B0027 A4 RETARD ROLLER ASSY 1702HM3EU0 302HM93010 302HN94201 302HN93020 302HN93010 302HN93030 302HN93040 302HN93070 302HN93060 SAAVROLL 051 302F909170 072HM3EU 2HM93010 2HN94201 2HN93020 2HN93010 2HN93030 2HN93040 2HN93070 2HN93060 2CL16130 2F909170 Maintenance kit MK 560 Paper feed roller assembly Developing unit Y Developing unit K Developing unit C Developing unit M Drum unit Fuser unit Intermediate transfer unit MP paper feed
36. Hz max 9 2 A U S A Canada 220 240 V 50 Hz 60 Hz max 4 7 A European countries Max Allowable voltage fluctuation 10 Max Allowable frequency fluctuation 2 Power consumption Maximum 1 233 W or less During printing 477 W During standby 79 W During sleep mode 7 W Power off 0 W Operating noise During printing LpA 53 dB A During standby LpA 36 dB A During sleep mode Immeasurably low 1 When using CUSTOM 1 to 8 use the MP tray for paper sizes smaller than 105 x 148 mm 4 1 8 x 5 13 16 The MP tray can be used with paper sizes over 70 x 138 mm 2 3 4 x 5 7 16 2 Sound pressure level at bystander position front in accordance with EN ISO 7779 NOTE These specifications are subject to change without notice 1 1 2 21 23 ppm 500 sheet model Printing speeds Duplex printing speed First print out time Warm up time 23 C 60 RH Paper feed source capacity Output tray capacity Photoconductor Printing method Charging system Developing system Transfer system Separation system Charge erasing system Cleaning system 2HL 2HM 2HN Desktop Electrophotographic four color CMYK printing using tandem 4 drum system Cassette 60 to 120 g m MP tray 60 to 220 g m Cassette Plain preprinted bond recycled rough letterhead color prepunched high quality and custom MP tray Plain transparency
37. Refer to the service manual for the paper feeder PF thermal cutout 2 triggered Replace the PF thermal cutout 2 Refer to the service manual for the paper feeder Broken PF warm air heater 2 Replace the PF warm air heater 2 Refer to the service manual for the paper feeder Defective PF warm air heater driver PWB Replace the PF warm air driver PWB Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN Remarks Causes Check procedures corrective measures PF warm air heater side blower error Option paper feeder An external temperature higher than 5 C 41 F is not detected when one minute elapses after PF warm air heater 2 is turned on Multi purpose feeder only 1610 Paper feeder 1 1630 Paper feeder 2 1650 Paper feeder 3 Defective harness between PF warm air heater 1 and PF warm air heater driver PWB YC1 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective harness between PF warm air heater driver PWB YC3 and PF main PWB YC13 or improper connec tor insertion Reinsert t
38. Registration sensor 2 Paper exit sensor 3 Duplex conveying sensor a Paper full sensor 5 PF paper feed sensor Paper Jam Log O 1 3 16 Service items Description 2HL 2HM 2HN 1 Items Description Paper Jam Log b Detail of paper source Hexadecimal 00 MP tray 01 Paper cassette 1 printer 02 Paper cassette 2 paper feeder 1 03 Paper cassette 3 paper feeder 2 04 Paper cassette 4 paper feeder 3 05 Duplex unit Bulk paper feeder Envelope feeder c Detail of paper size Hexadecimal 01 Monarch 02 Business 03 International DL 04 International C5 05 Executive 06 Letter R 86 Letter E 07 Legal 08 A4R 88 A4E 09 BBR 89 B5E OA A3 OB B4 OC Ledger OD A5R 8D ABE OE A6 OF B6 10 Commercial 9 11 Commercial 6 12 ISO B5 13 Custom size 1E C4 1F Postcard 20 Reply paid postcard 21 Oficio II 22 Special 1 23 Special 2 24 A3 wide 25 Ledger wide 26 Full bleed paper 12 x 8 27 8K 28 16K R A8 16K E 32 Statement R B2 Statement E 33 Folio 34 Western type 2 35 Western type 4 d Detail of paper type Hexadecimal 01 Plain 02 Transparency 03 Preprint 04 Labels 05 Bond 06 Recycle 07 Vellum 08 Rough 09 Letter head OA Color OB Prepunched 0C Envelope OD Cardstock OE Coated OF 2nd side 10 Media 16 11 High quality 15 C
39. See page 1 5 30 1 4 8 Paper feed motor error The main motor ready input is not given for 5 seconds during the main motor is ON Defective harness between paper feed motor and engine PWB YC3 YC4 or improper connector inser tion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drive transmission sys tem of the paper feed motor Check if the rollers and gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective paper feed motor Replace the paper feed motor Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN 1 Remarks Causes Check procedures corrective measures PF paper feed motor error Option paper feeder The PF paper feed motor of paper feeder 1 ready input is not given for 2 seconds during the PF paper feed motor is ON 2610 Paper feeder 1 2620 Paper feeder 2 2630 Paper feeder 3 Defective harness between PF paper feed motor and PF main PWB YC6 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective PF paper feed motor drive transmission system Check if the gears rotate smoothly If not gre
40. UND NMOS YIOS vLg vLV 2Y 29 MIOS NNOS BEE a EE EE SA ASSS NHIO3 SLg SLV 9v 98 NHIO3 ASES d ESS sd EE Ie ene re ONASAILAS 9LE 9LW SV Sa LAS ONASA 1 Y MIOSA LAS 218 Z1W Ei V8 LAG 1VO33 ma 9 yun Buidojeneq E ZAE E 1033 LAS sLav slv ev eal LAS X71933 REO ONISNL QNO NL3S3M 6L8 6LV ZV Z8 NL3S3S ONO cas LION QN9 QNO 028 0ZV LV 19 GNO GND GER EE OLOA Ajuo japo IDA LOA Dotsuuaun Burdojenap ynoyyM a yun Buidojarag 1 aays 09z wdd ez Lz LEDA gt a ene A Josuas Jauo E UND E Buidojarneg ZA Er CAE Es C INISNI LNASNL Z Z AN3SNL 9 8Md Gd W Md Gd L ZAG E L ONG L ON Sud oubu3 l NYONVIgns z Jojow uej jesn4 119A LAVZ BONG Kobe Gel YOA a m Gojsiujeu Burdojenep yum a yun Buidojerag i vi v zc da i WNH3H1dld 92azeu o Zu m s XN3SNL E v zg Z Se rhanan yama TIT Hie v dd HL ZL NREN t r e OW men ORO sx ZAG E ZA m LL Josues z uobAjod COA RON TOA RON ojjosuesgeuer Z eee i Dudol ed N3eNI z Z ANSNL o L S9ON3SVH3 jot euneioduie L RILLE an Jano 6 LACES tg 9 8Md DW WW 8Md OdV CAE E Tou 2 VIVvVa33 g Josuas SEDA AYUN LOA LOA ONS Apiun Wu i UT IU LE i Z 11033 Z Ae SUR ORO koo oos om oo oo0 ow2 Fine E ANASNI E SEENEN OMONONSWNH zz NOA3SVH3 ec 10j0U1 U8 T Hy Je 1 CHA i ON3SNL K DD DO i Bujdoieasa 3 O y Sel lr all Gel io W wun wnq z dossvua LOA ERO lt SSmo ES SSmo S 5499 0 S leese a lelozii WN3SN L E OZ O imo Bac O mo D
41. YC6 B20 YC6 B19 YC6 B15 YC6 A18 YC6 A17 YC6 A14 YC6 B18 YC6 B17 YC6 B14 2HL 2HM 2HN 2 1 4 Developing section The developing unit consists of the sleeve roller that forms the magnetic brush the magnet roller the developing blade and the developing screws that agitate the toner Also the toner sensor checks whether or not toner remains in the devel oping unit 21 23 ppm 500 sheet model 21 23 ppm 250 sheet model 26 28 ppm 500 sheet model Figure 2 1 14 Developing unit and toner container 1 Sleeve roller 5 Developing screw B 2 Magnet roller 6 Sleeve cover 3 Developing blade 7 Toner sensor 4 Developing screw A 2 1 13 2HL 2HM 2HN TNMMDRN Developing sleeve bias output M YC25 2 Developing magnet bias output M Engine PWB Developing unit M High voltage 2 5 PWB d e TNMCDRN Ka e Developing magnet e bias output C Developing sleeve bias output C YC24 2 Toner sensor C Magnet roller Developing PWB C i Sleeve roller d e i i Developing magnet e bias output Y Developing unit C Developing sleeve TNMYDRN bias output Y YC23 2 MOTREV DLPMOTRDYN SPEEDSEL DLPMOTCLK DLPMOTREN YC27 1 YC27 2 YC27 3 YC27 4 YC27 5 Toner sensor Y Magnet roller Developing PWB Y Developing unit
42. engine PWB Replace the engine See page 1 5 30 Dirty drum Perform the drum surface refreshing See page 1 3 12 Defec Defective high voltage tive PWB Replace the high voltage PWB See page 1 5 35 develop ing bias output Defective engine PWB Replace the engine See page 1 5 30 Defective color calibration Perform the color calibration Refer to operation guide Insufficient toner If the display shows the message requesting toner replenish ment replace the container Insufficient agitation of toner con tainer Shake the toner container vertically approximately 10 times Paper damp 6 The background is colored Print example Causes Check the paper storage conditions replace the paper Check procedures corrective measures Defective color calibration Perform the color calibration Refer to operation guide tive develop Defec Defective developing unit Check the four colors of image by using the test page of ser vice mode If the defect appears on a particular color replace the developer for that color See page 1 5 13 ing bias output Defective high voltage PWB Replace the high voltage PWB See page 1 5 35 Defective engine PWB Replace the engine See page 1 5 30 Defec Defective drum unit Replace the drum unit See page 1 5 15 tive drum surface charging Defect
43. fuser unit emere 1 5 26 IE WEE 1 5 27 1 Detaching and refitting the power source DW 1 5 27 2 Detaching and refitting the main DVD 1 5 29 3 Detaching and refitting the engine DW 1 5 30 4 Detaching and refitting the high voltage DVD 1 5 35 IL Mer m ETE 1 5 38 1 Detaching and refitting the laser scanner unt 1 5 38 2 Detaching and refitting the ozone filter eme 1 5 40 3 Direction of installing the principal fan motors mmm 1 5 41 1 6 Firmware E GA Wee le Eeler EE 1 6 1 1 Firmware EE 1 6 1 2 Downloading the firmware from the USB memory ssssee eee eene 1 6 2 3 Downloading the firmware from the memory Car 1 6 4 2 1 Mechanical Construction 2 1 1 Paper feed conveying SOCtON DEE 2 1 1 1 Cassette paper feed section eter tert e eter redo EO HER Eee aeri Hd ner 2 1 1 2 MP tray paper feed section eterni rte treten dd een qe iru Loc 2 1 3 3 Paper CONVEYING section ciere trennt tette nt aa ek rtr en ds donne kde 2 1 4 2 12 Drum ei p 2 1 6 T Dr mcsecti nm eei ER oce ine D DRM MH ie 2 1 6 2 Main charger Uni E 2 1 8 22123 ee DEE 2 1 10 1 Laser scanner Unity cesses 2 erbe ee ete eee A 2 1 10 2 1 4 Developing section 2 2 entrer tere ee Nee E de he Ne 2 1 13 2 1 5 Transfer separation sectior seccion torte e cene tec ete cen cn decre dera Fe Deb de SR Re
44. lamp M A Eliminates the residual electrostatic charge on the drum Magenta Eraser lamp C enne ees Eliminates the residual electrostatic charge on the drum Cyan Eraser lamp Y 2 rasta ici ta Eliminates the residual electrostatic charge on the drum Yellow Eraset lamp K itor et eet Eliminates the residual electrostatic charge on the drum Black Fuser heater Lomp Heats the heat roller Fuser thermal cutout Shuts off the power source to the fuser heater lamp when the heat roller reaches extremely high temperature Nope Connects the AC power source 2 2 7 2HL 2HM 2HN This page is intentionally left blank 2 2 8 2 3 1 Power source PWB Connector 2HL 2HM 2HN Figure 2 3 1 Power source PWB silk screen diagram Signal Voltage Description YC101 Connected to the AC inlet and power switch LIVE NEUTRAL 120 VAC 220 240 V AC 120 VAC 220 240 V AC AC power input AC power input YC102 Connected to the fuser heater lamp NEUTRAL N C LIVE 120 0 V AC 220 240 0 V AC 120 V AC 220 240 V AC Fuser heater lamp On Off Not used AC power output YC103 Connected to the engine PWB ON OO PS Ga M HEATREM N C ZCROSS SLEEPN 24V3 GND GND GND GND 24V1 24V1 24V1 24V1 24 V DC 0 3 3 V DC pulse 0 24 V DC 24 V DC Fuser heater lamp On Off Not used Zero cross signal Sleep mod
45. open close switch Defective paper exit PWB Replace the paper exit PWB Defective engine PWB Replace the engine PWB See page 1 5 30 14 The message requesting cover to be closed is dis played when the top cover is closed Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Interlock switch Engine PWB YC13 Defective interlock switch Replace the interlock switch Defective engine PWB Replace the engine PWB See page 1 5 30 15 The message requesting left cover to be closed is dis played when the left cover is closed Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Left cover switch Engine PWB YC14 Defective left cover switch Replace the left cover switch Defective engine PWB Replace the engine PWB See page 1 5 30 16 Defective waste toner box detecting Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Waste toner full sensor Engine PWB YC12 Defective waste toner full sensor Replace the waste toner full sensor Defective engine PWB Replace the engine
46. roller Retard roller 2 4 4 MK 560 MAINTENANCE KIT HOLDER FEED ASSY SP DV 560 Y DV 560 K DV 560 C DV 560 M DK 560 FK 560 E TR 560 ROLLER M P ASSY 43487B0027 A4 RETARD ROLLER ASSY 1702HN3EU0 302HN94201 302HN93020 302HN93010 302HN93030 302HN93040 302HN93050 302HN93070 302HN93060 SAAVROLL 051 302F909170 072HN3EU 2HN94201 2HN93020 2HN93010 2HN93030 2HN93040 2HN93050 2HN93070 2HN93060 2CL16130 2F909170 120 V AC model 2HL 2HM 2HN Maintenance part name Alternative Fig Ref Part No Name used in service manual Name used in parts list part No No No Maintenance kit MK 550 MK 550 MAINTENANCE KIT 1702HM2USO 072HM2US 15 Drum unit DK 550 302HM93010 2HM93010 Paper feed roller assembly HOLDER FEED ASSY SP 302HN94201 2HN94201 Developing unit Y DV 560 US Y 302HN93260 2HN93260 Developing unit K DV 560 US K 302HN93250 2HN93250 Developing unit C DV 560 US C 302HN93270 2HN93270 Developing unit M DV 560 US M 302HN93280 2HN93280 Fuser unit FK 560 U 302HN93080 2HN93080 Intermediate transfer unit TR 560 302HN93060 2HN93060 MP paper feed roller ROLLER MIP ASSY 43487B0027 A 5AAVROLL 051 2CL16130 Retard roller RETARD ROLLER ASSY 302F909170 2F909170 Maintenance kit MK 560 MK 560 MAINTENANCE KIT 1702HN2USO 072HN2US 15 Paper feed roller assembly HOLDER FEED ASSY SP 302HN94201 2HN94201 Developing unit Y DV 560 US
47. the duplex unit B Procedure 1 Remove the outer covers See page 1 5 3 2 Remove the power source PWB See page 1 5 27 3 While releasing the hook and then pull the MCH cleaning shaft 4 Open the front cover 5 Remove the screw and then remove the front cover right stopper 2HL 2HM 2HN ES Th o NALES d MCH cleaning shaft SAN R Y cleaning sna Sus SN P BERN DLW Front cover Front cover right stopper Figure 1 5 24 1 5 21 2HL 2HM 2HN 6 Remove the six screws and then remove the feed drive unit 7 Remove the four connectors Connectors Figure 1 5 26 1 5 22 2HL 2HM 2HN EE ZA V NS SAN SA ES AAN 2 DE y A A yl Y JAS SCH S Grounding terminals o E o lt us o 2 e E o Li c o lt us jo c v oc o SE o g So o c 2 Sg 2 o9 c o o 8 Remove the FFC Figure 1 5 27 10 Remove the axis of the front cover left stop per from the hole 11 Remove the front cover er Front cov left stopper front cover left stopper Front cover Figure 1 5 28 1 5 23 2HL 2HM 2HN o 3 9 E g c lt E c o g o N E lt S o gt E S D Y
48. the machine by the correct locations when MovinQ nt Q Always use anti toppling and locking devices on copiers so equipped Failure to do this may cause the copier to move unexpectedly or topple leading to injury esem o Avoid inhaling toner or developer excessively Protect the eyes If toner or developer is acciden tally ingested drink a lot of water to dilute it in the stomach and obtain medical attention immedi ately If it gets into the eyes rinse immediately with copious amounts of water and obtain medical puce M P M Advice customers that they must always follow the safety warnings and precautions in the copier s instruction hiandDGook EEN o 2 Precautions for Maintenance S WARNING Always remove the power plug from the wall outlet before starting machine disassembly Always follow the procedures for maintenance described in the service manual and other related el tee De S Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protectiVe cIEeults see ege EE ENEE SEN S Always use parts having the correct specifications ssssssssse emm em Q Always use the thermostat or thermal fuse specified in the service manual or other related bro chure when replacing them Using a piece of wire for example could lead to fire or other serious o leen a tM M IM When the service m
49. to 28 Not used 18 19 O Light 0 High 20 Normal 1 1 Middle Normal 2 2 Low Normal 3 3 Vellum Heavy 1 Heavy 2 Duplex settings Heavy 3 0 Disable Extra Heavy 1 Enable SPD information Calibration information Calibration information Calibration information Calibration information Calibration information Calibration information Calibration information Calibration information Calibration information Calibration information RFID information RFID reader writer version information Engine parameter informa hexadecimal 512 bytes tion o 6 o6j606 900 9 90 Optional paper feeder soft Paper feeder 1 Paper feeder 2 Paper feeder 3 Paper feeder 4 ware version 1 3 6 Service items 2HL 2HM 2HN 1 Description z 9 Items Description Optional font version Optional table version Optional message version WEB option version Color table version Developing unit serial number Black Cyan Magenta Yellow Drum unit ID Black Cyan Magenta Yellow 010 080 oco Drum unit serial number Black Cyan Magenta Yellow Code conversion 1 3 7 2HL 2HM 2HN Service items Description Printing a status page for network Description On the status page for network detailed network setting information is printed Procedure 1 Enter the service mo
50. to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective engine PWB Replace the engine PWB See page 1 5 30 PF warm air heater side blower high temperature error Option paper feeder A temperature higher than 85 C 185 F is detected Multi purpose feeder only 1510 Paper feeder 1 1530 Paper feeder 2 1550 Paper feeder 3 The inlet of side blower assembly is blocked by paper pieces or the like Check visually and remove it if any Refer to the service manual for the paper feeder Defective harness between PF warm air fan motor 1 and PF main PWB YC11 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Shorted PF ther mistor 1 Replace the PF thermistor 1 Refer to the service manual for the paper feeder Defective PF warm air fan motor 1 Replace the PF warm air fan motor 1 Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 5 2HL 2HM 2HN Contents Remarks Causes Check procedures corrective measures
51. vico Aia dee aee Fete odde rensede 1 4 31 1 5 Assembly and Disassembly 1 5 1 Precautions for assembly and disassembly nono conan cnnnn enne ener 1 5 1 T Precautions aii seein Sees es a ee ee en eo eee 1 5 1 2V Dru EE 1 5 1 3 Toner Container iii egoi aE e aa el ede in A As 1 5 1 4 How to tell a genuine Kyocera Mita toner Container 1 5 2 I Momus daa 1 5 3 1 Detaching and refitting the left rear cover left upper cover and left front cover 1 5 3 2 Detaching and refitting the right rear cover right upper cover and right front cover 1 5 6 2HL 2HM 2HN 1 5 3 Paper feed Section EE 1 5 8 1 Detaching and refitting the paper feed roller assembly paper feed roller and pickup roller 1 5 8 2 Detaching and refitting the retard roller enne 1 5 10 3 Detaching and refitting the MP paper feed roller 1 5 12 1 5 4 Developing Section m E 1 5 13 1 Detaching and refitting the developing unt 1 5 13 1 5 5 A a e E E E da A ia aaa a a e a ai aa 1 5 15 1 Detaching and refitting the drum unt 1 5 15 2 Detaching and refitting the main charger unt 1 5 16 1 5 6 Transfer separation Section eee nrnen nenne nemen ener enne 1 5 17 1 Detaching and refitting the intermediate transfer unit 1 5 17 2 Detaching and refitting the transfer roller unit 1 5 20 3 Detaching and refitting the duplex unit B emm 1 5 21 IESU IKE 1 5 26 1 Detaching and refitting the
52. wires as the machine may be seriously damaged Do not touch any PWB containing ICs with bare hands or any object prone to static charge When removing the hook of the connector be sure to release the hook Take care not to get the wire caught 2 Drum Note the following when handling or storing the drum When removing the drum unit never expose the drum surface to strong direct light Keep the drum at an ambient temperature between 0 C 32 F and 40 C 104 F and at a relative humidity not higher than 9096 RH Avoid abrupt changes in temperature and humidity Avoid exposure to any substance which is harmful to or may affect the quality of the drum Do not touch the drum surface with any object Should it be touched by hands or stained with oil clean it 3 Toner container Store the toner container s in a cool dark place Avoid direct light and high humidity 1 5 1 2HL 2HM 2HN 2 4 How to tell a genuine Kyocera Mita toner container As a means of brand protection the Kyocera Mita toner container utilizes an optical security technology to enable visual validation A validation viewer is required to accomplish this Hold the validation viewer over the left side part of the brand protection seal on the toner container Through each window of the validation viewer the left side part of the seal should be seen as follows A black colored band when seen through the left side window A shiny or gold colored band when seen t
53. 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 61 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 62 0000000000000000 0000000000000000 0000000000000000 0000000000000000 63 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 64 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 63 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 66 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 XXXXXXXX FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFF
54. 2 7 E YC2 8 yc34 1 ERASEMDR 0 A lycra YC34 3 ERASECDR YC1 3 YC34 5 ERASEYDR YC1 5 yc34 7 EECLK YC1 7 YC34 9 EEDATA YC1 9 YC34 11 ERASEKDR EES YC1 11 1 21 23 ppm 250 sheet model 2 24 23 ppm 500 sheet model 26 28 ppm 500 sheet model Figure 2 1 8 Drum section block diagram 2 1 7 2HL 2HM 2HN 2 Main charger unit The main charger unit consists of the main charger wire the main charger grid and the main charger shield and charges the drum for image forming Also the main charger unit is equipped with a main charger cleaning motor to conduct clean ir g autor atically NN A NA A Figure 2 1 9 Main charger unit x Main charger shield 2 Main charger wire 3 Main charger grid 4 Main charger cleaner unit 5 Main charger spiral 2 1 8 Main charger output M Main charger output C Main charger output Y Main charger output K Main J unit K Drum unit M Drum Grid Wire Zener fa PWB M Main H unit M Drum unit C Drum Grid lii i Zener doe PWB C Main H unit C Drum unit Y Drum Grid i T Zener sn PWB Y Main H unit Y Drum unit K Drum Grid Wire Zener L Shield i PWBK Main charger cleaning motor High voltage PWB CN1 11 CN1 14 CN1 17 CN1 20 MMCNT MCCNT
55. 29 L value settings Top margin integer Top margin decimal place Left margin integer Left margin decimal place Paper length integer Paper length decimal place Paper width integer Paper width decimal place Life counter The first line Machine MP tray Printer s cassette Paper feeder 1 Paper feeder 2 Paper feeder 3 Duplex printing Life counter The second line Drum unit K Drum unit C Drum unit M Drum unit Y Intermediate transfer unit Developing unit K Developing unit C Developing unit M Developing unit Y Maintenance kit Operation panel lock status 0 Off Partial lock Full lock USB information Not connected Full Speed Hi Speed Paper handling information Paper source unit select Paper source unit Color printing double count mode All single counts Folio Single count Less the 330 mm length Black and white printing double count mode All single counts Folio Single count Less the 330 mm length 1 3 5 2HL 2HM 2HN 1 Service items Description z 9 Items Description Billing counting timing Temperature machine inside Temperature machine out side Si 90 Relative temperature machine outside Absolute temperature machine outside LSU information LSU2 information Fixed asset number 16 SJa Media type attributes Weight settings Fuser settings 1
56. 5 35 Defective engine PWB Replace the engine PWB See page 1 5 30 8 Transfer charging is not performed Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the high voltage PWB See page 1 5 35 High voltage PWB Engine PWB YC16 Defective high voltage PWB Replace the high voltage PWB See page 1 5 35 Defective engine PWB Replace the engine PWB See page 1 5 30 9 The message requesting paper to be loaded is shown when paper is present in the cas sette Defective paper sensor 1 2 Replace the engine PWB See page 1 5 30 Broken paper sensor 1 2 actuator Check the bending of the actuator lever of the paper sensor 1 2 if there is trouble remedy or replace Defective engine PWB Replace the engine PWB See page 1 5 30 10 The message requesting paper to be loaded is shown when paper is present in the MP tray Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness MP tray sensor Engine PWB YC21 Defective MP tray sensor Replace the MP tray sensor Defective engine PWB Replace the engine PWB See page 1 5 30 11 The size of paper in the cassette is not displayed correctly Defective harness or i
57. B Replace the engine PWB See page 1 5 30 1 4 4 PF lift motor error Option paper feeder When the PF lift motor is driven the PF lift motor over current detection signal is detected continuously for 50 times 5 s at 100 ms intervals After the PF lift motor is driven the ON status of PF lift limit sensor cannot be detected for 8 seconds The cassette installed confirmation mes sage is displayed on the printer opera tion panel and even if the cassette is opened and closed the cassette installed confirmation message is dis played 5 times successively 1020 Paper feeder 1 1030 Paper feeder 2 1040 Paper feeder 3 Defective harness between PF lift motor and PF main PWB YC7 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective bottom plate elevation mechanism in the cassette Check to see if the bottom plate can move smoothly and repair it if any problem is found Refer to the service manual for the paper feeder Defective drive transmission system of the PF lift motor Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Refer to the service manual for the paper feeder Defective PF lift motor Replace the PF lift motor Refer to the ser vic
58. CNT T2CNT YC16 7 YC16 20 YC16 21 YC16 22 YC16 23 YC16 24 YC16 25 Right ID sensor Left ID sensor Eg CES noo uoo x gt gt a gt gt 3 uj Y v Y y UNS WW Ki 19 LO WwW Q O O O 0 00 OOO gt gt gt gt gt gt Engine PWB Figure 2 1 17 Transfer separation section block diagram 2HL 2HM 2HN 2 1 6 Fuser section The paper sent from the transfer separation section is interleaved between the heat roller and the press roller The heat roller is heated by the fuser heater lamp and the toner is fused by heat and pressure and fixed onto the paper because the press roller is pressed by the fuser press spring The surface temperature of heat roller is detected by the fuser thermistor and controlled by the engine PWB If the fuser section shows extremely high temperature the power line will be shut off and the fuser heater lamp is forced to turn off Figure 2 1 18 Fuser section 1 Upper fuser frame 7 Fuser thermistor 2 Lower fuser frame 8 Separators 3 Heat roller 9 Paper exit guide 4 Press roller 10 Paper exit roller 5 Fuser heater lamp 11 Paper exit pulley 6 Fuser thermal cutout 12 Envelope switch 2 1 17 2HL 2 2 1 18 HM 2HN Engine PWB YC20 3 YC20 2 YC39 1 YC39 2 YC39 3 YC39 4 YC19 1 YC19 3 FTHERM STFUBN STFUAN STFUB STFUA HEATREM ZCROSS Paper exit PWB YC1
59. Check the installation of the main PWB and engine PWB and reinstall them if necessary See page 1 5 29 and 1 5 30 Defective main PWB Replace the main PWB See page 1 5 29 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 11 2HL 2HM 2HN 1 Contents Remarks Causes Check procedures corrective measures Broken eraser lamp K wire When the eraser lamp K is driven the eraser lamp K over current detection sig nal is detected continuously for 10 times 1 s at 100 ms intervals Defective harness between drum unit K and drum relay PWB YC2 YC3 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective eraser lamp K Replace the drum unit K See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 Broken eraser lamp C wire When the eraser lamp C is driven the eraser lamp C over current detection sig nal is detected continuously for 10 times 1 s at 100 ms intervals Defective harness between drum unit C and drum relay PWB YC8 YC9 or improper con nector insertion R
60. FF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF 69 ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEFG ABCDEFGHIJ 69 61 62 63 64 ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ 0000 0000 0000 0000 ABCDEFGHIJ ABCDEFGHIJ ABCDEFGHIJ ABCDEF GHIJ 68 67 XXXXXXXXXXXXXXXX Figure 1 3 2 1 3 4 Service items 2HL 2HM 2HN 1 Description Detail of service status page 2 Items Description NVRAM version _ 1F3 1225 _ 1F3 1225 a b c d e f a Consistency of the present software version and the database _ underscore OK Asterisk NG b Database version c The oldest time stamp of database version d Consistency of the present software version and the ME firmware ver sion _ underscore OK Asterisk NG e ME firmware version f The oldest time stamp of the ME database version Normal if a and d are underscored and b and e are identical with c and f Mac address Destination information Area information Margin settings Top margin Left margin Low Power mode settings Top offset for each paper source MP tray Paper feeder 1 Paper feeder 2 Paper feeder 3 Duplex Page rotation Left offset for each paper source MP tray Paper feeder 1 Paper feeder 2 Paper feeder 3 Duplex Page rotation e e ea e 26 e e8
61. HL 2HM 2HN 1 z 9 Detail of service status page 1 Items Description Firmware version Engine software version Engine boot version Main ROM version Panel mask version Used memory Local time zone eG eo Gio Presence or absence of the optional paper feeder 1 Installed Paper feeder Normal Installed Multi purpose Multi purpose feeder Not Installed Absence Presence or absence of the optional paper feeder 2 Installed Paper feeder Normal Installed Multi purpose Multi purpose feeder Not Installed Absence Presence or absence of the optional paper feeder 3 Installed Paper feeder Normal Installed Multi purpose Multi purpose feeder Not Installed Absence Presence or absence of the paper feeder 4 Installed Paper feeder Normal Installed Multi purpose Multi purpose feeder Not Installed Absence Presence or absence of the optional memory card Installed Presence Not Installed Absence Presence or absence of the optional hard disk unit Installed Presence Not Installed Absence Black toner coverage Number of pages printed converted in reference to A4 or Letter size Cyan toner coverage Number of pages printed converted in reference to A4 or Letter size Magenta toner coverage Number of pages printed converted in reference to A4 or Letter size Yellow toner coverage Number of pages printed converted in referenc
62. I NI 194 l DS Sg 52355 o mizo 22 m2 5 S 2 2 p g 9 HGW3SVA3 DEER o ogg 56558 2 S lo 2 9 lt FS 2602 ES E PEDA 2183052 25s annaa e ae ea A xs OZ LOT o68 SNB26 3 da onza oo0 x9o0ROMA ul B XONAGON aa RSR 3 Se EE VCONDAALN 1 69A LOA oyun wnq e DEDA L BOA s 8Md ejas wing ZEDA SLOA 99A GOA 6ZOA m IZEG EEN anova ARUN BEEN na RN NG SA Soe am oc OCONANAWN 994 anor Na BY Rise lt darenNze oo0 0oo0RON i E 7 A yun wng Ke 55 a lt zT e le dE L DIE Ic SS mio lt IS S m O SOA Bs zaoo ogge S Bores i 3 v Z EzBaeS GIS X zoze ARREA SIR eaa EE EE EE E F4 DIO u el p ee e so epe yun wnq DEE UT KS B alal i5 5 5 V Sep VCONDAALN COXDRALN SEA gMd wing i oS S ok 9 U Go m m m m aeui budasvua Z Z HO 20032213 de SSloBls E sos See CONDAL oo ooAow i Less ONS QN9 O A D gt 2 12 EE E oem au 3 2 LOA LOA i Ppou jeeus osz wdd ez Lz 94 S TZ EEN reir o RON A 8Md DAV A 8Md DAY d Le EONA SERN SEUNA AkwN SOA es o ZOA a wma z de z z 8Mdung ova 8 8 ova PORA xl al L D kee AN E nd Josuas q W I Josues gi 437 AA 10 0U1 o D S gt 9 S o LAG e S LAg e Md Ieued uoneedo m i El EE s 6 ES Jepoui jeeus oos ONS y ONO DA amp coo FUTTER wdd 82 97 yoga e 41933 nepow Dees grgl YAFEVYS e e WOgevad Josue A 8Md Gd A 8Md dd wdd Z LZ KEN piousjos ql 10joui uoBAjod ZOA o m 2 4 2 2HL 2HM 2HN 2 Repetitive defects gauge
63. Jedi LIL E a pea Jedeg eer ELE BE ovo PHA 35 2 E Qa c P 6 S z z Jojou ue E 3 35 III Nanas vente t t n SS Sr PANT sno 3 2 ag jeje ziz 8 S S J MOd S5 z z NWals Nvndis 5 bAve Vv T S 2 2 anars andisi E E S age WAGLS wnais 1 gie o aa gt SE H Y nens Namis L 53 Nus NYS i6 5E li anis SIS VIALS GES EL EL LAbz Zi Zi LAve m Ed BE LLL L z O ele Neots naars S S OL OL LAvZ a wo 55 E E NIS Nvois 2 9 6 dqN5 8 328 a8 f t gois dois 4 4 88 UNS 3 gt VOLS vols 9 9 1 1 QN9 8 w E 9 9 ano 5 ei Pele P S G CAvz 3 e g NINS Nas 6 t v Nd3378 a 53 t t NVAIS NURS 0H 0l o Ssouoz E 5E f axis SAIS tet 5 2 2 ON 5 VAIS VAIS S 1 L WasivaH 5 8 pe Os t t Nes L EL o NELS 53 f EINDUS ges EI T SE yt HS Sis orat 3 XISV SEN o z 2 4 1 2HL 2HM 2HN 1 puo
64. KMCNT MYCNT BYSCNT BYMCNT MCCNT BCSCNT BCMCNT MMCNT BMSCNT BMMCNT CLENT TIMCNT T1CCNT T1YCNT T1KCNT T2CNT 24V4 24V4 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC pulse PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM PWM 24 V DC 24 V DC Ground Ground Developing bias clock signal Black Developing bias clock signal Yellow Developing bias clock signal Cyan Developing bias clock signal Magenta Secondary transfer bias reverse signal Main charger high voltage control voltage Black Developing sleeve bias control voltage Black Developing magnet bias control voltage Black Main charger high voltage control voltage Yellow Developing sleeve bias control voltage Yellow Developing magnet bias control voltage Yellow Main charger high voltage control voltage Cyan Developing sleeve bias control voltage Cyan Developing magnet bias control voltage Cyan Main charger high voltage control voltage Magenta Developing sleeve bias control voltage Magenta Developing magnet bias control voltage Magenta Cleaning bias control voltage Primary transfer bias control voltage Magenta Primary transfer bias control voltage Cyan Primary transfer bias control voltage Yellow Primary transfer bias control voltage Black Secondary transfer bias control voltage 24 V DC power source 24 V DC power source Conne
65. M of drum PWB C does not communicate normally Incompatible drum unit C is installed Faulty connection of the connector between the drum PWB C and drum relay PWB Check the installation of the drum unit C and drum relay PWB and reinstall them if neces sary See page 1 5 15 Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Installation of incompatible drum unit C Install drum unit C compatible with the spec ifications to the printer Defective drum PWB C Replace the drum unit C See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 18 Drum unit M non installing error The EEPROM of drum PWB M does not communicate normally Incompatible drum unit M is installed Faulty connection of the connector between the drum PWB M and drum relay PWB Check the installation of the drum unit M and drum relay PWB and reinstall them if neces sary See page 1 5 15 Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Installation of incompatible drum unit M Install drum unit M compatible w
66. N GND TNSENY 3 3V2 N C Ground Toner sensor Y detection voltage 3 3 V DC power source Not used Connector Signal Voltage 2HL 2HM 2HN Description YC8 Connected to the drum PWB C EEDATA ERASEDR EECLK GND 3 3V1 N C DA1 DAO 0 3 3 V DC pulse 0 24 V DC 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC EEPROM data signal Eraser lamp C On Off EEPROM clock signal Ground 3 3 V DC power source Not used Data address signal Data address signal Connected to the drum PWB C ON AIAN Oo Om RAIN GND ERASECDR N C 0 24 V DC Ground Eraser lamp C On Off Not used YC10 Connected to the devel oping PWB C RBRWQWN GND TNSENC 3 3V2 N C Ground Toner sensor C detection voltage 3 3 V DC power source Not used YC11 Connected to the drum PWB M EEDATA ERASEDR EECLK GND 3 3V1 N C DA1 DA0 0 3 3 V DC pulse 0 24 V DC 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC EEPROM data signal Eraser lamp M On Off EEPROM clock signal Ground 3 3 V DC power source Not used Data address signal Data address signal Connected to the drum PWB M w No o 0o0 bk GAMM A GND ERASMCDR N C 0 24 V DC Ground Eraser lamp M On Off Not used YC13 Connected to the devel oping PWB M WD GND TNSENM 3 3V2 N C Ground Toner sensor M detection voltage 3 3 V DC power sourc
67. PROM storage 18 Drum A Te EE Relays wirings from electrical components on the drum unit Y Drum indi vidual information in EEPROM storage 19 Drum PWB K n Relays wirings from electrical components on the drum unit K Drum indi vidual information in EEPROM storage 20 Zener PWB M A Adjusts the drum surface potential Magenta 21 Zener PWB C diee ieu Adjusts the drum surface potential Cyan 22 Zener PWB Yuan n eee Adjusts the drum surface potential Yellow 23 Zener PWB Kiyevin aa Adjusts the drum surface potential Black 24 Developing PWB M A Relays wirings from electrical components on the developing unit M 25 Developing PWB C A Relays wirings from electrical components on the developing unit C 26 Developing PWB Y sees Relays wirings from electrical components on the developing unit Y 27 Developing Dk Relays wirings from electrical components on the developing unit K 21 23 ppm 500 sheet model and 26 28 500 sheet model only 2 2 2 2HL 2HM 2HN 1 2 Switches and sensors Machine left 277 Machine inside SE Md Machine right Figure 2 2 2 Switches and sensors 1 Power SWOR Turns ON OFF the AC power source Interlock switch eeen Shuts off 24 V DC power line when the top cover and front cover are opened 3 Left cover awitch ecer Shuts off 24 V DC power line when the left cover is opened 4 Cassette size switch AA Detects the paper s
68. PWB See page 1 5 30 Defective laser scanner unit Thelaser is acti vated simulta neously for all colors 3 A specific color is printed solid Print example Causes Replace the laser scanner unit YK and laser scanner unit MC See page 1 5 38 Check procedures corrective measures Defective main charger unit which corresponds to the color causing the problem Check if the main charger unit is properly seated If necessary reseat it properly Disconnected main charger wire Replace the main charger unit See page 1 5 16 1 5 16 Laser of laser scanner unit for solid color printing is ON Defective laser scanner unit 4 The back side gets dirty Print example Causes Replace the laser scanner unit YK and laser scanner unit MC See page 1 5 38 Check procedures corrective measures Dirty secondary transfer roller Clean the secondary transfer roller Dirty paper conveying path Clean the paper conveying path Dirty heat roller and press roller Clean the heat roller and press roller 1 4 23 2HL 2HM 2HN 5 Image is too light Print example Causes Check procedures corrective measures Defec Defective developing unit Replace the developing unit for the color that causes an error tive develop ing bias Defective high voltage PWB Replace the high voltage PWB See page 1 5 35 output Defective
69. PWB See page 1 5 30 17 Others 1 4 30 Wiring is broken shorted or makes poor contact Check for continuity If none repair 1 4 5 Mechanical problems Problem Causes check procedures 2HL 2HM 2HN Corrective measures 1 No primary paper feed Check if the surfaces of the paper feed roller MP paper feed roller are dirty with paper pow der Clean with isopropyl alcohol Check if the paper feed roller MP paper feed roller are deformed Check visually and replace any deformed rollers See page 1 5 8 and 1 5 12 Defective paper feed clutch installation Check visually and remedy if necessary 2 No secondary paper feed Check if the surfaces of the upper and lower registration rollers are dirty with paper pow der Clean with isopropyl alcohol Defective registration clutch installation Check visually and remedy if necessary 3 Skewed paper feed Width guide in a cassette installed incorrectly Check the width guide visually and correct or replace if necessary Deformed width guide in a cassette Repair or replace if necessary Defective MP tray slider installation Check the slider visually and correct or replace if necessary Deformed MP tray slider Check visually and replace any deformed slider 4 Multiple sheets of paper are fed at one time Check if the paper is curled Replace the paper Paper is not place
70. PWB See page 1 5 30 3 Power source fan motor ozone fan motor developing fan motor1 2 and fuser fan motor 1 2 do not operate Broken the fan motor coil Check for continuity across the coil If none replace the fan motor Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Power source fan motor Engine PWB YC8 Ozone fan motor Engine PWB YC11 Developing fan motor 1 Engine PWB YC10 Developing fan motor 2 Engine PWB YC41 Fuser fan motor 1 Paper exit PWB YC2 Fuser fan motor 2 Engine PWB YC44 Defective engine PWB Replace the engine PWB See page 1 5 30 4 Paper feed clutch registration clutch developing clutch K duplex clutch and intermediate clutch do not operate Broken clutch coil Check for continuity across the coil If none replace the clutch Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Paper feed clutch Engine PWB YC26 Registration clutch Engine PWB YC26 Developing clutch K Engine PWB YC26 Duplex clutch Engine PWB YC3 Intermediate clutch Engine PWB YC3 Defective engine PWB Replace the engine PWB See page 1 5 30 5 MP paper feed solenoid ID solenoid duplex so
71. This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers their machines as well as themselves during maintenance activities Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property These symbols are described below DANGER High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol S WARNING Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol S CAUTION Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol Symbols The triangle A symbol indicates a warning including danger and caution The specific point of attention is shown inside the symbol bg General warning AN Warning of risk of electric shock AN Warning of high temperature OY indicates a prohibited action The specific prohibition is shown inside the symbol General prohibited action Disassembly prohibited eo indicates that action is requir
72. Waste toner box Power cord Document tray Upper left cushion 0 Upper right cushion 1 Outer case RSOONG OR ON gt 12 Machine cover 600 x 600 x 900 13 Cassette cushion 14 Desiccating agent 15 Main pad 16 Machine cover 650 x 650 x 1200 17 Bottom left cushion 18 Bottom right cushion 19 Plastic bag 240 x 350 20 Operation guide 21 Installation guide 22 Plastic bags 200 x 700 1 2 3 2HL 2HM 2HN 1 2 Removing the tape lt Procedure gt 1 Remove the tape A 1 Remove two tapes B and then remove the installation guide and desiccating agent Tape B Installation guide Figure 1 2 4 1 2 4 1 2 3 lt Procedure gt 1 3 o UR Turn off printer power switch Caution Do not insert or remove expansion memory modules while printer power is on Doing so may cause damage to the printer and the expansion memory modules Remove the two screws and then remove the main PWB Insert the expansion memory modules into the expansion memory socket so that the notches on the memory align with the corre sponding protrusions in the slot Refit the main PWB Print a status page to check the memory expansion See page P 1 3 2 If memory expansion has been properly per formed information on the installed memory is printed with the total memory capacity has been increased Standard memory capacity 256 MB 2HL 2HM 2HN Installing the expansion memory modules option d LA
73. Y Developing sleeve bias TNMKDRN output K YC22 2 Developing E i magnet bias output K MOTKREV DLPMOTKRDYN SPEEDSEL DLPMOTKCLK DLPMOTKREN YC26 3 YC26 4 YC26 5 YC26 6 YC26 7 Developing unit K RM vC26 1 DLPCLDRN Developing TNSENM TNSENC TNSENY DLPTHE TNSENM TNSENC TNSENY YC34 2 YC34 4 YC34 6 YC34 13 YC34 14 TNSENK DLPTHERM Drum relay PWB BKSCNT BKMCNT BYSCNT BYMCNT BCSCNT BCMCNT BMSCNT BMMCNT YC16 9 YC16 10 YC16 12 YC16 13 YC16 15 YC16 16 YC16 18 YC16 19 CN1 19 CN1 18 CN1 16 CN1 15 CN1 13 CN1 12 CN1 10 CN1 9 Y Y Y Y Y Y Y Y Figure 2 1 15 Developing section block diagram 2 1 14 2HL 2HM 2HN 2 1 5 Transfer separation section The transfer separation section consists of the intermediate transfer unit and the transfer roller unit The intermediate transfer unit consists of the transfer cleaning unit the transfer belt and the four primary transfer rollers for respective color drums and forms a full color toner image by superimposing and transferring single color toner images formed on each drum onto the transfer belt Also with the left and right ID sensors mounted on the machine frame the toner density on the transfer belt is measured The transfer cleaning unit collects toner remaining on the transfer belt after secondary transfer and forwards it as w
74. a will be displayed 3 Press the OK key Data waiting is displayed and the printer waits for data to be writ ten 4 When the data is sent Processing appears and the data is written to USB memory When data writing ends the display returns to Ready Completion gt gt Maintenance Counter reset for the maintenance kit Description The Install MK message means that maintenance kit should be replaced at 200 000 pages of printing The interval counter must be manually reset using this service item Maintenance kit includes the following units Drum unit x 4 Developing unit M C Y and K Fuser unit Intermediate transfer roller Paper feed roller assembly Retard roller assembly Ozone filter Purpose To reset the life counter for the drum units developing units intermediate transfer unit and fuser unit included in maintenance kit Procedure for replacing the maintenance kit Drum unit x 4 See page 1 5 15 Developing unit M C Y and K See page 1 5 13 Fuser unit See page 1 5 26 Intermediate transfer unit See page 1 5 17 Paper feed roller assembly See page 1 5 8 Retard roller assembly See page 1 5 10 Ozone filter See page 1 5 40 Procedure 1 Enter the service mode gt gt Maintenance 2 Press the OK key gt gt Maintenance will be displayed 3 Press the OK key twice The counter for each component is reset immediately Completion Note Occurrences of resetting the maintenance ki
75. a UND pra 138 8 lolo EG 92 7 13 8 nm ANODOA 12 E EE E MEE V3 L ps pw vez Ce viv ona EE Ze VOTIDAHINISHNZI 22 02 2 13 Jele aaron EN wd LENOMALLNOSNG 02 61 amp 145 2 z z del I 20 01 LNOWDIBLINDAIN BL ZL 2 is S c l l I S INOSASINOWAS 3L S pepes E Met B HE FINSSWINOSOE El 3 ANN e 5751 gt 1NOWOSLINOWN UD a i E uon LE aepowou 17 NEGO SENE SUS INOSWS INOWWE 94 6 E ES E 2 ENPEF o zejcz END TOLLNOWLL SU SI l BS E ice INDOHUINOAH 9 8 3 j A uoinp xeldng A z NHdiond 5 M I gt ozz ENOMLL INOZL me e 5i I VAVCSIVNVES al 9 9 9 9o Hi ee a E I co ele l 0 E LS psc l ww POND S F SI x mar OJO 3 E Nuaiowil gt ott 8g st LRL Leds a po Dees Org wdd 82 97 2 Era C 7121 F1 Jiepoui jeeus oos wdd ez Lz I E 5 E cona 5 2 i 2 15 l 3 ele O O 81 El l e e Nas it b _ 2 z z 2er 5 Zi By i i 5 t Nva3157 1 1 3 o ER E E eo 66 gadis FA gt gt HL Haz 227 2 J JOJU i i cel vadis 1 Si Bes l EE l i us zn eu E I Jepow jeays 009 wdd ez Lz i tit Duld I Jiepoui jeeus ogz wdd ez Lz a sata _ Ppowesus 05z wdd eat lo Slzlz b iip vip SEN 55 lele Nenas lit ____ 25 NYNJLS SC RE EE RS andisi E S 133 z zlz Tm LIL Sere 188 O t E NSONVIZO qus EE LS LAVZ OUO EA ex 15l5 LESSER EERTE H 9 9 ES E o 20 8 glo nasiona Ein 122 Se IIIe budord ER 2 meus 5 5 O 188 39 gt GA DOE dE 23 t load S
76. a for developer refreshing is carried out and operation to exposure developing and primary transfer is performed by 10 pages Paper is not fed Purpose To perform cleaning when faulty images occur and a line appears longitudinally Procedure 1 Enter the service mode gt gt DEV CLN 2 Press the OK key gt gt DEV CLN will be displayed 3 Press the OK key Developer refreshing will be started Completion A4 paper size 200 mm Toner image on the transfer belt Figure 1 3 4Developer refreshing Image data gt gt LSU Charger LSU dust shield glass and main charger cleaning Description The LSU cleaning motor drives the cleaning pad which in turn wipes clean the LSU dust shield glass The main charger cleaning motor drives the cleaning pad which in turn wipes clean the main charger wire and the main charger grid Purpose To perform cleaning when the printed image is bad and stripes are seen in the vertical direc tion Procedure 1 Enter the service mode gt gt LSU Charger 2 Press the OK key gt gt LSU Charger will be displayed 3 Press the OK key LSU dust shield glass and main charger cleaning will be started Completion 1 3 11 2HL 2HM 2HN Service items Description gt gt Drum 1 3 12 Drum surface refreshing Description Rotates the drum approximately 2 minutes with toner lightly on the overall drum using the high voltage output control of the engine PWB The cleaning
77. aa 1 3 2 3 Printing a event log EVENT LOG iicet erret etes ide eoe added 1 3 13 1 4 Troubleshooting 1 4 1 Paper misfeed detection noiiire recte SNE e dnte deg 1 4 1 1 P per misfeed indication 2 octo orti Ad einer cea 1 4 1 2 Paper misfeed detection condition enn eene eene nnns 1 4 1 Eelere 1 4 2 1 Self diagnostic function EE 1 4 2 2 Self E Ile ee EE 1 4 3 1 4 3 Image formation proble Ms ccoo os 1 4 21 1 No image appears entirely White oooooonnicncnnnnnccccnnnnooccoccnncnnnoncnnnnnnnoncnnn conan erne 1 4 22 2 No image appears entirely black emen emn e enne 1 4 23 3 A specific color is printed solid 1 4 23 4 The back side gets dirty ceci 1 4 23 5 Image is too lig SE 1 4 24 6 The background 1s colored oracion 1 4 24 7 White streaks are printed vertically ssseeeneenne emm mener 1 4 25 8 Black streaks are printed vertically seen emere 1 4 25 9 Streaks are printed horizontally nennen nennen nnne 1 4 25 10 Spots are ptirited 2 1 i rere Hee e e e SU ecl one En e do EE 1 4 25 11 The leading edge of image begins to print too early or too late sssssssseseesss 1 4 26 12 Paper Is wrIDkled O 1 4 26 RECH Bal dee TEE 1 4 26 14 Parto Images mlssilig oe Rete Er ee Ed 1 4 26 TS IET or HE EE 1 4 27 16 Colors are printed offset to each other 1 4 27 154 4 Electric problems iii di ida 1 4 28 1 4 5 Mechanical Problems
78. al APC PWB K video data signal Ground APC PWB K control signal Horizontal synchronization signal Polygon motor YK clock signal Polygon motor YK ready signal Polygon motor YK On Off Ground 24 V DC power source Connected to the APC PWB M APCPWBC and poly gon motor MC ON OO 0 NN A N NNa a m m m m m m m n HM A CO OO Joo bk oh A e CO 3 3V1 LONBMN ENBMN VDOMP VDOMN GND VREFM THERMM PDMN 3 3V1 LONBCN ENBCN VDOCP VDOCN GND VREFC PDCN POLCLKO POLRDYNO POLONNO GND 24V3 OOO000 0 000000 Qi O gt 3 3 V DC 0 3 3 V DC 0 3 3 V DC LVDS LVDS Analog Analog 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC LVDS LVDS Analog 0 3 3 V DC pulse 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 24 V DC 3 3 V DC power source APC PWB M sample hold signal APC PWB M laser enable signal APC PWB M video data signal APC PWB M video data signal Ground APC PWB M control signal LSU thermistor detection voltage Horizontal synchronization signal 3 3 V DC power source APC PWB C sample hold signal APC PWB C laser enable signal APC PWB C video data signal APC PWB C video data signal Ground APC PWB C control signal Horizontal synchronization signal Polygon motor MC clock signal Polygon motor MC ready signal Polygon motor MC On Off Ground 24 V DC power source 2 3 7 2HL 2HM 2HN Connector Signal Voltage Description
79. am is less than 16 all of the of the paper paper jams are logged When the jam a Cause of a paper jam occurrence excessed 16 the old b Paper source est d Paper type occurrence is removed c Paper size e Paper exit a Cause of paper jam 10 10 10 10 10 10 11 12 20 21 22 30 30 30 31 32 40 40 41 42 50 51 52 AO A1 A2 EO FO Paper does not arrive at the registration sensor B MP tray Paper does not arrive at the registration sensor 1 Printer s cassette Paper does not arrive at the registration sensor 1 Paper feeder 1 Paper does not arrive at the registration sensor 1 Paper feeder 2 Paper does not arrive at the registration sensor 1 Paper feeder 3 Paper does not arrive at the registration sensor I Duplex conveying Paper does not pass the registration sensor H Paper remains at the registration sensor when power is turned on H Paper does not arrive at the paper exit sensor H Paper does not pass the paper exit sensor G Paper remains at the paper exit sensor when power is turned on G Paper does not arrive at the paper feeder 1 s PF paper feed sensor 2 Paper feeder 1 Paper does not arrive at the paper feeder 1 s PF paper feed sensor 3 Paper feeder 2 Paper does not arrive at the paper feeder 1 s PF paper feed sensor 3 Paper feeder 3 Paper does not pass the paper feeder 1 s PF paper sens
80. and duplex clutch OMAN OO ON gt o FEMOTRDYN SPEEDSEL FEMOTCLK FEMOTREN GND 24V3 MIDCLDRN 24V3 DUCLDRN 24V3 O OO 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 24 V DC 0 24 V DC 24 V DC 0 24 V DC 24 V DC Paper feed motor ready signal Paper feed motor speed switch signal Paper feed motor clock signal Paper feed motor On Off Ground 24 V DC power source Intermediate clutch On Off 24 V DC power source Duplex clutch On Off 24 V DC power source Connected to the paper feed motor STFEBN STFEAN STFEB STFEA 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse Paper feed motor drive control signal B Paper feed motor drive control signal A Paper feed motor drive control signal B Paper feed motor drive control signal A YC5 Connected to the left ID sensor 5V1 LEDREFL GND VOPL VOSL 00000000000 5V DC Analog Analog Analog 5 V DC power source Left ID sensor control signal Ground Left ID sensor detection signal Left ID sensor detection signal YC6 Connected to the right ID sensor 5V1 LEDREFR GND VOPR VOSR O O 5V DC Analog Analog Analog 5 V DC power source Right ID sensor control signal Ground Right ID sensor detection signal Right ID sensor detection signal YC7 Connected to the regis tration sen sor ON Ala P OU N gt O 0o h Alb Go MM A 3 3V2 GND REGPAP O
81. anual or other serious brochure specifies a distance or gap for installation of a part always use the correct scale and measure carefully sssee Q Always check that the copier is correctly connected to an outlet with a ground connection e Check that the power cable covering is free of damage Check that the power plug is dust free If it is dirty clean it to remove the risk of fire or electric shock Q Never attempt to disassemble the optical unit in machines using lasers Leaking laser light may damage eyes IS G Handle the charger sections with care They are charged to high potentials and may cause electric shock if handled improperly sssssssssssssssseeeeneeeee enne ern nnen nene nennen nennen AN 4h CAUTION Wear safe clothing If wearing loose clothing or accessories such as ties make sure they are safely secured so they will not be caught in rotating sections ssesse AN Use utmost caution when working on a powered machine Keep away from chains and belts A Handle the fixing section with care to avoid burns as it can be extremely hot A Check that the fixing unit thermistor heat and press rollers are clean Dirt on them can cause abnormally high temperatures ranere aeni EA E EEEE EE AAAA EEA AEREE AAEE Q Do not remove the ozone filter if any from the copier except for routine replacement O D D
82. applied solvents to evaporate completely before refitting the covers or turning the power Switch on Always wash hands afterwards D Never dispose of toner or toner bottles in fire Toner may cause sparks when exposed directly to fire Na TUTE Oia ee Ae Eege ee ee S Should smoke be seen coming from the copier remove the power plug from the wall outlet imme e el 3 Miscellaneous WARNING Never attempt to heat the drum or expose it to any organic solvents such as alcohol other than the specified refiner it may generate toxic gas oooonnoccccinnnniccccnnncnnnnoncnnnonano nn enne eene nennen S This page is intentionally left blank 2HL 2HM 2HN CONTENTS 1 1 Specifications 1 1 1 Specifications aee ette ende ER Ede edd e da ee ized eei 1 1 1 121 2 Parts NAMES eph eter ce e deter Prep e ee ode a 1 1 7 MOROLIMCE E E 1 1 7 Eeleren EE 1 1 9 1 123 Machine cross sectio EE 1 1 10 1 2 Installation 1 2 1 Installation environment EDEL edite eren ed 1 2 1 1 2 2 Unpacking EE 1 2 2 A PUNPacking WEE 1 2 2 2 REMOVING NET 1 2 4 1 2 3 Installing the expansion memory modules option 1 2 5 1 2 4 Installing the memory card option 1 2 6 1 2 5 Installing the hard disk option for 26 28 ppm 500 sheet model only 1 2 7 1 3 Maintenance Mode 1 371 Maintenance Mode ein ede diee tibiis 1 3 1 1 Executing a maintenance e nati een ra Ed eva ee cue san de ose e a ace 1 3 1 LESS MO ii A A
83. ase the bushings and gears Check for broken gears and replace if any Refer to the service manual for the paper feeder Defective PF main motor Replace the PF main motor Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective printer s engine PWB Replace the printer s engine PWB Refer to the service manual for the printer Developing motor K error The ready signal cannot be detected within 5 seconds after the developing motor K turns on Defective harness between develop ing motor K and engine PWB YC26 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective drive transmission system of the developing motor K Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Improper installa tion intermediate transfer unit Check the installation of the intermediate transfer unit and reinstall them if necessary See page 1 5 17 Defective develop ing motor K Replace the developing motor K Defective engine PWB Replace the engine PWB See page 1 5 30 Polygon motor YK error The polygon motor YK ready input is not given for 10 seconds during the polygon motor YK is ON Defe
84. aste toner to the waste toner box The transfer roller unit consists of the secondary transfer roller mounted to the paper conveying unit and the separation brush To the secondary transfer roller DC bias is applied from the high voltage PWB The toner image formed on the transfer belt is transferred to the paper by the potential difference and the paper is separated by curvature separation qg RT mg D nm 19 i FG LA 4 j d LA A Figure 2 1 16 Transfer separation section 1 Tension roller 8 Cleaning fur brush 2 Drive roller 9 Cleaning roller 3 Primary transfer roller M 10 Cleaning screw 4 Primary transfer roller C 11 Secondary transfer roller 5 Primary transfer roller Y 12 Paper chute 6 Primary transfer roller K 13 Separation needle 7 Transfer belt 14 Left ID sensor Right ID sensor 2 1 15 2HL 2HM 2HN Transfer belt Cleaning roller 0 Cleaning bias output High voltage PWB CN1 21 CN1 8 CN1 7 CN1 6 CN1 5 CN1 4 CN1 3 Primary Primary transfer transfer roller M 9 roller C Primary transfer roller Y Primary transfer bias output M Primary transfer bias output C Primary transfer bias output Y Primary transfer bias output K Secondary transfer bias output Secondary Primary transfer roller transfer roller K 2 1 16 T2RREMN CLCNT T1MCNT T1CCNT T1YCNT T1K
85. blade in the drum unit scrapes toner off the drum surface to clean it Purpose To clean the drum surface when image failure occurs due to the drum This mode is effective when dew condensation on the drum occurs Method 1 Enter the service mode gt gt Drum 2 Press the OK key gt gt Drum will be displayed 3 Press the OK key Drum surface refreshing will start and finish after approximately 2 minutes Completion 2HL 2HM 2HN 3 Printing a event log EVENT LOG Service items Description Printing an event log EVENT LOG Printing an event log EVENT LOG Description Prints a history list of occurrences of paper jam self diagnostics toner replacements etc Purpose To allow machine malfunction analysis based on the frequency of paper misfeeds self diag nostic errors and replacements Procedure 1 Connect the USB or network cable between printer and PC network 2 Connect the power cord USB interfac Network interface e P Figure 1 3 5 3 Turn printer power on Make sure the printer is ready 4 Send the following PRESCRIBE command sequence from the PC to the printer IR KCFG ELOG EXIT Note To send a PRESCRIBE command sequence to the printer use COMMAND CENTER the printer s embedded web while the printer is connected to the PC via its network interface A sheet of event log will be printed Completion 1 3 13 2HL 2HM 2HN 1 Service items Descri
86. by reverting the engine controller and the drum unit to the old ones To replace the engine PWB and the drum unit at the same time turn on the printer after replacing either one Check that the printer operates prop erly and then turn off the printer Replace the other and turn on the printer to check that the printer operates properly Be sure to replace one by one Main PWB Operation panel PWB communication error Defective main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page 1 5 29 Defective opera tion panel PWB Replace the operation panel PWB Main PWB checksum error Defective main PWB Turn the power switch off on to restart the printer In recovery mode download the controller firmware using a CompactFlash card In recovery mode only a CompactFlash card is usable not a USB memory Replace main PWB See page 1 5 29 Main memory or expanded memory checksum error Defective main memory RAM on the main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page 1 5 29 Defective expan sion memory mod ule Replace the expansion memory module See page 1 2 5 1 4 19 2HL 2HM 2HN 2 Contents Remarks Causes Check procedures corrective measures Main PWB general failure Defective main PWB Turn the power switc
87. byte Replacing item 01 Toner container Second byte Type of replacing item 00 Black 01 Cyan 02 Magenta 03 Yellow First byte Replacing item 02 Maintenance kit Second byte Type of replacing item 01 Fixed MK 550 MK 560 Unknown Toner Log NOTE It is not logged if 100 or more counts are not added to the count at the last error Remembers 1 to 5 of occurrence of unknown toner detection If the occurrence of the previous unknown toner detection is less than 5 all of the unknown toner detection are logged Count The total page count at the time of the Toner Empty error with using an unknown toner container Ite Unknown toner log code 1 byte 2 categories First byte 01 Fixed Toner container Second byte 00 Black 00 Cyan 00 Magenta 00 Yellow Counter Log Comprised of three log counters includ ing paper jams self diagnostics errors and replacement of the toner con tainer NOTE Itis notlogged if 100 or more counts are not added to the count at the last error 1 3 18 f Jam Indicates the log counter of paper jams depending on location Refer to Paper Jam Log All instances including those are not occurred are displayed g Self diagnostic error Indicates the log counter of self diagnostics errors depending on cause See page 1 4 3 Example C6000 4 Self diagnostics error 6000 has happened four tim
88. ce the engine PWB See page 1 5 30 Broken fuser thermistor wire Input from fuser thermistor is 3 or less A D value continuously for 1 1 second 11 ms x 100 times Defective harness between fuser ther mistor and paper exit PWB YC4 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between paper exit PWB YC1 and engine PWB YC20 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Broken fuser ther mistor wire Replace the fuser unit See page 1 5 26 Fuser thermistor installed incor rectly Replace the fuser unit See page 1 5 26 Fuser thermal cut out triggered Replace the fuser unit See page 1 5 26 Fuser heater lamp installed incor rectly Replace the fuser unit See page 1 5 26 Broken fuser heater lamp wire Replace the fuser unit See page 1 5 26 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 14 Zero cross signal error The zero cross signal does not reach the engine PWB for specified time Defective harness between power source PWB YC103 and engine PWB YC19 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector ha
89. conveys paper to the transfer separation section as paper feeding from the cassette or MP tray or as paper refeeding for duplex printing Paper by feeding is conveyed by the middle roller to the position where the registration sensor is turned on and then sent to the transfer separation section by the front registration roller and rear registration roller Figure 2 1 5 Paper conveying section 1 Feed pulley 2 Middle roller 3 Registration sensor 4 Actuator registration sensor 5 Front registration roller Rear registration roller 21 23 ppm 250 sheet model 21 23 ppm 500 sheet model Engine PWB YC26 10 YC7 3 YC4 1 YC4 2 YC4 3 YC4 4 Registration REGCLDRN clutch Registration REGPAP sensor STFEBN STFEAN Paper feed STFEB motor STFEA FEMOTRDYN SPEEDSEL Paper feed FECLKCLK motor REMOTREN MIDCLDRN 26 28 ppm 500 sheet model YC3 1 YC3 2 YC3 3 YC3 4 YC3 7 Figure 2 1 6 Paper conveying section block diagram 2HL 2HM 2HN 2 1 5 2HL 2HM 2HN 2 1 2 Drum section 1 Drum section The drum section consists of the drum the main charger unit and the cleaning unit and the drum surface is uniformly charged in preparation for formation of residual image by laser beam After transfer is complete toner remaining on the drum surface is chipped off with the cleaning blade and is collected to the was
90. cted to the duplex motor 2 3 4 STDUBN STDUAN STDUB STDUA OOoOoOo0oOoOoOoOoOoOoOoOoOoOoOoOoOoOoOoOoOoOoOoOoOo OO O 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse Duplex motor drive control signal B Duplex motor drive control signal A Duplex motor drive control signal B Duplex motor drive control signal A Connector Signal 6 Voltage 2HL 2HM 2HN Description YC18 Connected to the drum motor M C YIK ON OO 0 M STMBN STMAN STMB STMA STCBN STCAN STCB STCA STYBN STYAN STYB STYA STKBN STKAN STKB STKA 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse Drum motor M drive control signal B Drum motor M drive control signal A Drum motor M drive control signal B Drum motor M drive control signal A Drum motor C drive control signal B Drum motor C drive control signal A Drum motor C drive control signal B Drum motor C drive control signal A Drum motor Y drive control signal B Drum motor Y drive control signal A Drum motor Y drive control signal B Drum motor Y drive control signal A Drum motor K drive control signal B Drum motor K d
91. ctive harness between polygon motor YK and engine PWB YC29 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective laser scanner unit YK Replace the laser scanner unit YK See page 1 5 38 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 9 2HL 2HM 2HN 1 Contents Remarks Causes Check procedures corrective measures Polygon motor MC error The polygon motor MC ready input is not given for 10 seconds during the polygon motor MC is ON Defective harness between polygon motor MC and engine PWB YC30 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective laser scanner unit MC Replace the laser scanner unit MC See page 1 5 38 Defective engine PWB Replace the engine PWB See page 1 5 30 Laser output error Black The pin photo signal PDN is not output from PD PWB K for one second while laser is emitted Defective harness between APC PWB K and engine PWB YC29 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective APC PWB K Replace the laser scanner unit YK See page 1 5 38
92. d correctly in the cassette Set the paper correctly Check if the retard roller is worn Replace the retard roller pulley if it is worn Check if the separator pad or MPF separation pad duplex model only is worn Replace the separator pad if it is worn See page 1 5 10 5 Paper jams Check if the paper is excessively curled Replace the paper Check if the contact between the front and rear registration rollers is correct Check visually and remedy if necessary Check if the heat roller or press roller is extremely dirty or deformed Replace the fuser unit See page 1 5 26 6 Toner drops on the paper conveying path Check if the drum unit or developing unit is extremely dirty Clean the drum unit or developing unit 7 Abnormal noise is heard Check if the pulleys rollers and gears operate smoothly Grease the bearings and gears Check if the following electromagnetic clutches are installed correctly Check visually and remedy if necessary 1 4 31 2HL 2HM 2HN This page is intentionally left blank 1 4 32 2HL 2HM 2HN 1 5 1 Precautions for assembly and disassembly 1 Precautions Be sure to turn the power switch off and disconnect the power plug before starting disassembly When handling PWBs do not touch connectors with bare hands or damage the PWB Use only the specified parts to replace the fuser unit thermostat Never substitute electric
93. de gt gt Print Network Status Pagel 2 Press the OK key gt gt Print Network Status Page will be displayed 3 Press the OK key Three sheets of network status page will be printed Completion gt gt Print Test Page gt gt Print Network Status Page 1 3 8 Printing a test page Description Four colors are printed respectively with halftones of three different levels Purpose To check the activation of the developer and drum units of four colors Procedure 1 Enter the service mode gt gt Print Test Page 2 Press the OK key gt gt Print Test Page will be displayed 3 Press the OK key A sheet of test page will be printed Completion 16 256 Density 24 256 32 256 m Magenta Green Yellow 1 Since focusing in yellow is hardly readable yellow is mixed with cyan for more readability resulting in green 2 Each portion of colors has three different magnitude of halftones bands If focus is excessively lost dots are not recognizable with the 16 256 band resulting in uneven density It also results in vertical streaks in the 24 256 and or 32 256 bands Figure 1 3 3 Test page Service items 2HL 2HM 2HN 1 Description gt gt Write Data Write data USB memory data write Description To write data into a USB memory Procedure Install the USB memory before attempting to write data 1 Enter the service mode gt gt Write Data 2 Press the OK key 2 Write Dat
94. developing section Clean any part contaminated with toner in the developing sec tion Poor contact of grounding terminal of drum unit 10 Spots are printed Print example Causes Check the installation of the drum unit If it operates incor rectly replace it See page 1 5 15 Check procedures corrective measures Dirty or flawed drum Perform the drum surface refreshing See page 1 3 12 Flawed drum Replace the drum unit See page 1 5 15 Deformed or worn cleaning blade in the drum unit Replace the drum unit See page 1 5 15 Flawed developing roller Replace the developing unit See page 1 5 13 Dirty heat roller and press roller Clean the heat roller and press roller 1 4 25 2HL 2HM 2HN 11 The leading edge of image begins to print too early or too late Print example Causes Check procedures corrective measures 4 Paper feed clutch or registration clutch operating incorrectly 12 Paper is wrinkled Print example Causes Check the installation of the clutch If it operates incorrectly replace it Check procedures corrective measures 4 Paper curled Check the paper storage conditions replace the paper Paper damp 13 Offset occurs Print example Causes Check the paper storage conditions replace the paper Check procedures corrective measures
95. e Not used 2 3 13 2HL 2HM 2HN 2 3 4 Paper exit PWB Connector 3 5 Signal Voltage PH1 Description YC1 Connected to the engine PWB OMAN OO PS ON A 3 3V2 FTHERM PDIRN EXITPAP GND FDFUL FEEDOPN FUFANDRN 24V1 DUREVDRN 3 3 V DC Analog 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 12 24 V DC 24 V DC 0 24 V DC 3 3 V DC power source Fuser thermistor detection voltage Envelope switch On Off Paper exit sensor On Off Ground Paper full sensor On Off Front cover open close switch On Off Fuser fan motor 1 Full speed Half speed Off 24 V DC power source Duplex solenoid On Off Connected to the fuser fan motor 1 gt lo 24V1 FUFANDRN 24 V DC 0 12 24 V DC 24 V DC power source Fuser fan motor 1 Full speed Half speed Off YC3 Connected to the duplex sole noid 2 3 14 24V1 DUREVDRN 24 V DC 0 24 V DC 24 V DC power source Duplex solenoid On Off Connector Signal Voltage 2HL 2HM 2HN Description YC4 Connected to the fuser thermistor 3 3V1 FTHERM 3 3 V DC Analog 3 3 V DC power source Fuser thermistor detection voltage YC5 Connected to the front cover open close switch FEEDOPN GND 0 3 3 V DC Front cover open close switch On Off Ground YC6 Connected to the enve lope switch 0 3 3 V DC 3 3 V DC Ground Envelope switch On Of
96. e detected within 5 seconds after the developing motor MCY turns on Defective harness between develop ing motor MCY and engine PWB YC27 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drive transmission system of the developing motor MCY Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective develop ing motor MCY Replace the developing motor MCY Defective engine PWB Replace the engine PWB See page 1 5 30 Main charger cleaning motor error When the main charger cleaning motor is driven the main charger cleaning motor over current detection signal is detected continuously for 50 times 5 s at 100 ms intervals Defective harness between main charger cleaning motor and engine PWB YC36 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drive transmission sys tem of the main charger cleaning motor Check if the rollers and gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective main charger cleaning motor Replace the main charger cleaning motor Defective engine PWB Replace the engine PWB
97. e manual for the paper feeder Defective PF lift limit sensor Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective PF cas sette size switch Replace the PF cassette size switch Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN Remarks Causes Check procedures corrective measures PF warm air heater upper blower high temperature error Option paper feeder A temperature higher than 85 C 185 F is detected Multi purpose feeder only 1500 Paper feeder 1 1520 Paper feeder 2 1540 Paper feeder 3 The inlet of upper blower assembly is blocked by paper pieces or the like Check visually and remove it if any Refer to the service manual for the paper feeder Defective harness between PF warm air fan motor 2 and PF main PWB YC11 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Shorted PF ther mistor 2 Replace the PF thermistor 2 Refer to the service manual for the paper feeder Defective PF warm air fan motor 2 Replace the PF warm air fan motor 2 Refer
98. e signal On Off 24 V DC power source Ground Ground Ground Ground 24 V DC power source 24 V DC power source 24 V DC power source 24 V DC power source 2 3 1 2HL 2HM 2HN 2 3 2 Engine PWB 2 10 O 3 30000 YC12 2 YC32 00000 ooo Ne 900000 0000 1 2 a 1999 ecco CES W I Dee 14 vco 3 moe o 1 oo 2 2200000000000 2 22 2199999999999 mST SE 00000000000 YC29 00000000000 21 lt YC41 o E o sj 0000000 Ju O lt CH RH wo lt o e o z SW ai Oo lt OO o 90 ole oo E OO FI OO o JO S o 5 OO OO ds x OO 99 9 OO EM ER E OO ER OO ER 9 OO ls OO OO OO OO OO w 88 2 3 2 SEA o o9 o o o o o o o9 SE 39 ae Oo co o o o o o o o Da o HS 0000 0000 3YC41 YC39YW 13 YC26 IO TE l5 YC18 YC27 YC37YC3613 YC34 1 Leo BLS ek 0000011 00000 7 Coco RE RE ro ooo om 0000000 4 2 WS SS 9 911 216 00000000 dieses p eo oo Lee 2 YC42 ooff oo ooo 22 YC17 1 o 6 2BE1 2 lt YC403r76 11 O 99000000000 Og O14 O Pi YC25 YC24BEYC11 YC38 o Leo SE M se oe M ES A2 1 2 4 2 o0 19 OO 12100 1 oo YC22 YC23 3YC152 ES so oo Diss YC28 BK YW 4 1 YC19 1 0000000000000 n Figure 2 3 2 Engine PWB silk screen diagram Connector Signal 6 Voltage 2HL 2HM 2HN Description YC3 Connected to the paper feed motor intermedi ate clutch
99. e to A4 or Letter size Coverage of the latest print out FRPO settings Black Cyan Magenta Yellow a B 4 5 D B Q9 Machine number 1 3 3 2HL 2HM 2HN 1 Service items Description Service status page 2 Service Status Page Printer Firmware Version 2HN 3000 000 040 2009 01 27 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Engine Information NVRAM Version XXXXXXXXXXX MAC Address 00 00 00 00 00 00 1 2 6362 Ge 100 100 1 5 63 0 0 0 0 0 0 0 68 0 0 0 0 0 0 0 29 0 0 0 0 0 0 0 0 G 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 F00 U00 0 0 0 0 30 30 70 70 00 00 ABCDE 616263626960676869606 6263 43 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 43 0203040508090A0B0C0DO0F101112131415161718191A1B1C1D1E1F202122235E 48 0000 0100 0500 1000 0000 0100 0500 1000 0000 0100 0500 1000 0000 0100 0500 1000 0000 0100 0500 1000 0000 0100 0500 1000 0000 0100 0500 1000 0000 0100 0500 1000 42 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000 0000000000 43 49 69 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
100. ed The specific action required is shown inside the symbol General action required Remove the power plug from the wall outlet Gage Always ground the copier 1 Installation Precautions S WARNING Do not use a power supply with a voltage other than that specified Avoid multiple connections to one outlet they may cause fire or electric shock When using an extension cable always check that it is adequate for the rated current scenens reen Connect the ground wire to a suitable grounding point Not grounding the copier may cause fire or electric shock Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock Never connect the ground cable to any of the following gas pipes lightning rods ground cables for telephone lines and water pipes or faucets not approved by the proper e A CAUTION Do not place the copier on an infirm or angled surface the copier may tip over causing injury S Do not install the copier in a humid or dusty place This may cause fire or electric shock O Do not install the copier near a radiator heater other heat source or near flammable material This may CAUSE TII aeter dod iovis eno nar ee S Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible Insufficient ventilation may cause heat buildup and poor copying performance S Always handle
101. ed unit that feeds paper from the cassette and the MP tray paper feed unit that feeds paper from the MP tray and the paper conveying section that conveys the fed paper to the transfer separation section 1 Cassette paper feed section The cassette can contain 500 250 sheets The sheet from the cassette is pulled out by rotation of the pickup roller and sent to the paper conveying section by rotation of the paper feed roller Also the retard roller prevents multiple feeding of paper 21 23 ppm 500 sheet model 26 28 ppm 500 sheet model ots 21 23 ppm 250 sheet model Ls 1 2 3 4 5 6 7 Figure 2 1 1 Cassette paper feed section Pickup roller 8 Paper feed roller 9 Paper feed holder 10 Retard roller 11 Retard holder 12 Cassette base 13 Bottom plate Lift work plate Paper sensor 1 Paper sensor 2 Actuator paper sensor 1 2 Lift limit sensor Actuator lift limit sensor 2 1 1 2HL 2HM 2HN 21 23 ppm 500 sheet model 26 28 ppm 500 sheet model FEDCLDRN Paper feed Engine PWB YC26 12 Lift limit sensor Paper sensor 1 Paper sensor 2 YC28 1 YC4 1 YC4 2 YC4 3 YC4 4 clutch LMOTDRN STFEBN STFEAN i Paper feed motor STFEB STFEA 21 23 ppm 500 sheet model FEMOTRDYN SPEEDSEL Paper feed m
102. einsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective eraser lamp C Replace the drum unit C See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 12 Broken eraser lamp M wire When the eraser lamp M is driven the eraser lamp M over current detection signal is detected continuously for 10 times 1 s at 100 ms intervals Defective harness between drum unit M and drum relay PWB YC11 YC12 or improper connector inser tion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective eraser lamp M Replace the drum unit M See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN 1 Remarks Causes Check procedures corrective measures Broken eraser lamp Y wire When t
103. ep 35 seconds or less Power on 36 seconds or less Sleep within 3 hours 30 seconds or less Cassette 500 sheets 80 g m MP tray 150 sheets 80 g m Top tray 250 sheets 80 g m OPC drum diameter 30 mm Semiconductor laser 1 beam Scorotoron plus charging Dual component interactive touch down developing system Toner replenishing Automatic from the toner container Primary transfer Elasticity intermediate transfer belt DC bias Secondary transfer Transfer roller DC bias Small diameter separation discharger brush Heat fusing with a heat roller and a pressure roller Exposure by eraser lamp LED Drum Counter blade PowerPC440 667 MHz Standard 256 MB Maximum 1280 MB 1 1 1 2HL 2HM 2HN Resolution esses 600 dpi Operating systems Microsoft Windows 2000 XP Vista Windows Server 2003 Apple Macintosh OS X Interface etre USB Hi Speed USB Network 10 BASE T 100 BASE TX KUIO LV slot Option Hard disk Memory card slot 1 CompactFlash 4 GB or less Mardi us 4 mm left right top and bottom Operation environment Temperature 10 to 32 5 C 50 to 90 5 F Relative humidity 15 to 8096 Altitude 2 500 m 8 202 feet maximum Illumination 1 500 lux maximum Dimensions W x D x H 345 x 518 x 480 mm 13 5 8 x 20 2 5 x 18 9 10 Weight usus oreet Approx 29 5 kg 65 Ibs Power source 120 V 60
104. er feed roller XA Y MP paper feed roller Figure 1 5 13 1 5 12 1 5 4 Developing section 1 Detaching and refitting the developing unit Procedure 1 Remove the intermediate transfer unit See page 1 5 17 Remove the drum unit M C Y K See page 1 5 15 Pinch the lever of developing unit Remove the developing unit M C Y K 2HL 2HM 2HN Developing unit C Developing unit Y d NI CG 0 Sos Cl LAS A PS Figure 1 5 14 1 5 13 2HL 2HM 2HN 5 Check or replace the developing unit and refit all the removed parts NOTE Remove the cap before installing the new developing unit When reinstalling the developing unit press it down until the lever of developing unit is engaged with the notch If it is difficult to engage the lever press the unit down while rotating the gear to engage it Developing unit Figure 1 5 15 1 5 14 1 5 5 Drum section 1 Detaching and refitting the drum unit Procedure 1 Remove the intermediate transfer unit See page 1 5 17 2 Remove the drum unit M C Y K 3 Check or replace the drum unit and refit all the removed parts Figure 1 5 16 2HL 2HM 2HN 1 5 15 2HL 2HM 2HN 2 Detaching and refitting the main charger unit Procedure 1 Open the left cover 2 Remove the main charger unit M C Y K 3 Check or replace the main charger unit and refit all the removed parts
105. es h Maintenance item replacing Indicates the log counter depending on the maintenance item for maintenance T Toner container 00 Black 00 Cyan 00 Magenta 00 Yellow M Maintenance kit 00 Fixed Example TOO 1 The black toner container has been replaced once This is virtually logged as the occurrence of the Toner Empty or Install MK condition 2HL 2HM 2HN Paper misfeed detection 1 4 1 1 Paper misfeed indication If the paper jammed in the paper transport system or no paper sheets were fed at all the Paper jam message appears and the location of the paper jam the component where the paper jam has occurred is also indicated The printer auto matically goes off line when this message is displayed Remove jammed paper After removing jammed paper the printer will re start printing E oO m H oO HD og Q H H A Du Paper jam message Data HS Paper jam location Attention Figure 1 4 1 2 Paper misfeed detection condition 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model 21 23 ppm 250 sheet model Paper full sensor O Registration sensor 5 PF paper feed sensor 2 Paper exit sensor 3 Duplex conveying sensor Figure 1 4 2 1 4 1 2HL 2HM 2HN 1 4 2 Self diagnostic function 1 Self diagnostic function This printer is equipped with self diagnostic function When a problem i
106. f 3 3 V DC power source 2 3 15 2HL 2HM 2HN This page is intentionally left blank 2 3 16 2HL 2HM 2HN 2 4 1 Appendixes 1 Wiring diagram PA EATUR T T te nr Fa i z T S Pa P
107. fter full wave rectification of AC power source input switching for converting to 24 V DC for output Controls the fuser heater lamp 4 High voltage DW Generates main charging developing bias transfer bias and cleaning bias 5 Operation panel DW Controls the LCD display Consists the LCD display LED indicators and key switches 6 Paper exit DW Interconnects the engine PWB and the electrical parts paper exit sec tion 7 Drumrelay PWB Interconnects the engine PWB and the drum units developing units 8 APC PWB Minami sti Generates and controls the laser beam magenta 9 APC PWB un need Generates and controls the laser beam cyan 10 APC PWB ET Generates and controls the laser beam yellow 11 APC PWB K corto tpe Generates and controls the laser beam black 12 PD PWB M A Controls horizontal synchronizing timing of laser beam magenta 19 PD EE Controls horizontal synchronizing timing of laser beam cyan 14 PD PWB Y seeeeseeereennee rennen Controls horizontal synchronizing timing of laser beam yellow 2 2 1 2HL 2HM 2HN 15 PD PWBK inicia eerte tr Controls horizontal synchronizing timing of laser beam black 16 Drum PWB M eee Relays wirings from electrical components on the drum unit M Drum indi vidual information in EEPROM storage 17 Drum PWB C eire Relays wirings from electrical components on the drum unit C Drum indi vidual information in EE
108. h off on to restart the printer If the error is not resolved replace main PWB See page 1 5 29 Main PWB Engine PWB communica tion error Faulty connection of the connector between the main PWB and engine PWB Check the installation of the main PWB and engine PWB and reinstall them if necessary See page 1 5 29 and 1 5 30 Defective main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page 1 5 29 Defective engine PWB Replace engine PWB See page 1 5 30 Engine PWB ROM checksum error Some error may have occurred when downloading the firmware of the engine PWB Download the firmware of the engine PWB again using the memory card See page 1 6 4 Defective engine PWB Turn the power switch off on to restart the printer If the error is not resolved replace engine PWB See page 1 5 30 1 4 20 Main PWB video data control error Defective main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page 1 5 29 1 4 3 Image formation problems 1 No image appears 2 No image appears entirely white entirely black See page 1 4 22 See page 1 4 23 6 The background is 7 White streaks are colored printed vertically See page 1 4 24 See page 1 4 25 11 The leading edge 12 Paper is wrinkled
109. he MENU key Report Print gt 2 Press the up down arrow key several times until Adjust Maintenance gt is displayed Adjust gt gt Restart Maintenance Printer 3 Press the right arrow key 4 Press the up down arrow key several times until gt Service gt is displayed gt Service gt 5 Press the right arrow key Service mode items gt gt Print jo To print a status page for service purpose Status Page See page 1 3 2 gt gt Print Network rer To print a network status page Status Page See page 1 3 8 gt gt Print 4 jesse acces To print a test page Test Page See page 1 3 8 To scroll these items press the up down arrow key repeatedly gt gt Write Data gt To write data into a USB memory See page 1 3 9 gt gt Maintenance To reset the counter after replacing the maintenance kit See page 1 3 9 gt gt DEV SET 000 ee To enter the initial value 6 digit data after replacing the developing unit See page 1 3 10 gt gt DEV CIN ECOLE To perform developing unit refreshing See page 1 3 11 gt gt LSU Charger 4 To perform LSU dust shield glass and main charger cleaning See page 1 3 11 Drum sd enaa To perform drum surface refreshing See page 1 3 12 1 3 1 2HL 2HM 2HN 1 2 Service
110. he connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder Defective harness between PF ther mistor 2 and PF main PWB YC12 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to the service manual for the paper feeder PF thermistor 1 installed incor rectly Check the installation of the PF thermistor 1 and remedy if necessary Refer to the ser vice manual for the paper feeder Defective PF ther mistor 1 Replace the PF thermistor 1 Refer to the service manual for the paper feeder PF thermostat 1 triggered Replace the PF thermostat 1 Refer to the service manual for the paper feeder Broken PF warm air heater 1 Replace the PF warm air heater 1 Refer to the service manual for the paper feeder Defective PF warm air heater driver PWB Replace the PF warm air driver PWB Refer to the service manual for the paper feeder Defective PF main PWB Replace the PF main PWB Refer to the ser vice manual for the paper feeder Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 7 2HL 2HM 2HN 1 Contents Remarks Causes Check procedures corrective measures Developing motor MCY error The ready signal cannot b
111. he eraser lamp Y is driven the eraser lamp Y over current detection sig nal is detected continuously for 10 times 1 s at 100 ms intervals Defective harness between drum unit Y and drum relay PWB YCS YC6 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective eraser lamp Y Replace the drum unit Y See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 Broken fuser heater lamp wire The detected fuser thermistor tempera ture does not rise 1 C 1 8 F after the fuser heater lamp has been turned on continuously for 10 seconds in warming up The fuser temperature does not reach 100 C 212 F after the fuser heater lamp has been turned on continuously for 40 seconds in warming up The detected temperature of fuser ther mistor does not reach the specified tem perature ready indication temperature after fuser heater lamp has been turned on continuously for 90 seconds in warm ing up The detected temperature of fuser ther mistor 2 does not rise 1 C 1 8 F after fuser heater lamp has been turned on continuously for 10 seconds duri
112. hin the connector harness If none remedy or replace the harness Defective drive transmission system of the toner motor Y Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective toner motor Y Replace the toner motor Y Defective engine PWB Replace the engine PWB See page 1 5 30 Developing unit K non installing error No density detection signal is output from toner sensor K in developing unit K Faulty connection of the connector between the devel oping PWB K and drum relay PWB Check the installation of the developing unit K and drum relay PWB and reinstall them if necessary See page 1 5 13 Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective toner sensor K Replace the developing unit K See page 1 5 13 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 16 Developing unit C non installing error No density detection signal is output from toner sensor C in developing unit C Faulty connection of the connector between the devel oping PWB C and drum relay PWB Check the installation of the developing unit C and drum relay PWB and reinstall them if necessary See page 1 5 13
113. hrough the right side window The above will reveal that the toner container is a genuine Kyocera Mita branded toner container otherwise it is a coun terfeit See through the left window See through the right window marking Gc marking Validation viewer Validation viewer a Neve side WESS DEA ERAN PERA KEEN SES CERCANA NES CERCANA Brand So Brand protection E ZC protection seal seal A black colored band when A shiny or gold colored band when seen through the left side window seen through the right side window Figure 1 5 1 The brand protection seal has an incision as shown below to prohibit reuse Incision DL cia p CE ra 4 kuoceral KID W KYOCE Cut Figure 1 5 2 1 5 2 2HL 2HM 2HN 1 1 5 2 Outer covers 1 Detaching and refitting the left rear cover left upper cover and left front cover Procedure 1 Open the left cover 2 Remove the waste toner box 3 Remove two screws Left cover Waste toner box Figure 1 5 3 1 5 3 2HL 2HM 2HN 4 Open the top cover 5 Release the five hooks and then remove the left rear cover Top cover Left rear cover 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model Left rear cover 21 23 ppm 250 sheet model Dese Sunne Sanne Sunne Figure 1 5 4 1 5 4 2HL 2HM 2HN Front cover 26 28 ppm 500 sheet model Left front cover
114. igi donnes dean 2 1 15 210 TE f c eden 2 1 17 2 1 7 Paper exit feed shift SC 2 1 19 2 1 8 Duplex conveying section 2 2 reiecit eene eee 2 1 21 2 2 Electrical Parts Layout 2 223 Electrical parts layOUt 2 id eo peut etium enituit inus se Ems ei den 2 2 1 Dim sc ices cL CM 2 2 1 PAESI VE WEE 2 2 3 Eet 2 2 5 4 Other electrical COMPONEN ui eee A e E pee 2 2 7 p 2 3 Operation of the PWBs 2 9 1 Power so rce BN oie tec ce Hire e e tee e dae De ie t d le t Be o td es E P Ee E ee 2 3 1 2 3 2 Engine PWB EA 2 3 2 23 37 Drum relay P WB Rp 2 3 11 2 3 4 Paper exit EE 2 3 14 2HL 2HM 2HN 2 4 Appendixes 2 4 1 Appendixes EE EE 2 4 1 1Wiring diag LE EEN 2 4 1 2 Repetitive defects gage EEN 2 4 3 p gaug 3 Maintenance parts list 2HL 2HM 2HN This page is intentionally left blank 1 1 1 Specifications 26 28 ppm 500 sheet model Printing method Paper weight Paper types Paper sizes ne Printing speeds Duplex printing speed First print out time Warm up time 23XC 6096RH Paper feed source capacity Output tray capacity Photoconductor Printing method Charging system Developing system
115. ing path which sends the paper sent from the eject section to the paper feed conveying section when duplex printing i Lo e e 7 I Figure 2 1 22 Duplex conveying section 1 Duplex roller 1 7 Duplex feed roller 2 Paper exit pulley 8 Duplex pulley 3 Duplex roller 2 9 Duplex feed guide 4 Duplex pulley 10 Duplex conveying sensor 5 Duplex roller 3 11 Actuator 6 Duplex pulley duplex conveying sensor 2 1 21 2HL 2HM 2HN Paper exit PWB Engnie PWB DUREVDRN Duplex solenoid DUREVDRN YC3 2 YC1 10 YC20 10 STDUBN vc47 4 STDUAN vc47 2 Duplex motor STDUB YCA7 3 STDUA YC17 4 Duplex conveying EE YC21 3 sensor DUCLDRN YC3 9 BE H Figure 2 1 23 Duplex paper conveying section block diagram 2 1 22 2HL 2HM 2HN 2 2 1 Electrical parts layout 1 PWBs RN E SR DES Machine left 277 Machine inside A SER prol ec peru S Machine right Figure 2 2 1 PWBs Te Mal GE Controls the software such as the print data processing and provides the interface with computers 2 Engine PWB e ertt Controls printer hardware such as high voltage bias output control paper conveying system control and fuser temperature control etc 3 Power source DW A
116. ith the spec ifications to the printer Defective drum PWB M Replace the drum unit M See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN 2 Remarks Causes Check procedures corrective measures Drum unit Y non installing error The EEPROM of drum PWB Y does not communicate normally Incompatible drum unit Y is installed Faulty connection of the connector between the drum PWB Y and drum relay PWB Check the installation of the drum unit Y and drum relay PWB and reinstall them if neces sary See page 1 5 15 Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Installation of incompatible drum unit Y Install drum unit Y compatible with the spec ifications to the printer Defective drum PWB Y Replace the drum unit Y See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 Backup data error The serial number of the machine written on the EEPROM of the engine PWB dif fers with that is written on both the flash memory of the engine PWB and the EEPROM of the drum PWB as a backup Replacing both the engine PWB and the drum unit at the same time Check that the machine operates properly
117. ive high voltage PWB Replace the high voltage PWB See page 1 5 35 Defective engine PWB 1 4 24 Replace the engine See page 1 5 30 7 White streaks are printed vertically 2HL 2HM 2HN Print example Causes Check procedures corrective measures Foreign object in one of the develop ing units Check the image by using the test print of service mode If the white line appears on a particular page replace the developer for that color See page 1 5 13 Adhesion of soiling to primary transfer belt Replace the intermediate transfer unit See page 1 5 17 Dirty LSU protective glass 8 Black streaks are printed vertically Print example Causes Perform the LSU dust shield glass cleaning See page 1 3 11 Check procedures corrective measures Dirty or flawed drum Perform the drum surface refreshing See page 1 3 12 Flawed drum Replace the drum unit See page 1 5 15 Deformed or worn cleaning blade in the drum unit Replace the drum unit See page 1 5 15 Worn primary transfer belt Replace the intermediate transfer unit See page 1 5 17 Dirty main charger wire 9 Streaks are printed horizontally Print example Causes Perform the main charger cleaning See page 1 3 11 Check procedures corrective measures Flawed drum Replace the drum unit See page 1 5 15 Dirty
118. ive measures Hard disk error Defective hard disk Replace the hard disk See page 1 2 7 Defective main PWB Replace the main PWB See page 1 5 29 12C bus error Defective RFID Replace the RFID Defective drum PWB EEPROM Replace the drum unit See page 1 5 15 Defective engine PWB EEPROM Replace the engine PWB EEPROM See page 1 5 30 Defective main PWB Replace the main PWB See page 1 5 29 Defective engine PWB Replace the engine PWB See page 1 5 30 Lift motor error When the lift motor is driven the lift motor over current detection signal is detected continuously for 50 times 5 s at 100 ms intervals After the lift motor is driven the ON sta tus of lift limit sensor cannot be detected for 8 seconds The cassette installed confirmation mes sage is displayed on the printer opera tion panel and even if the cassette is opened and closed the cassette installed confirmation message is dis played 5 times successively Defective bottom plate elevation mechanism in the cassette Check to see if the bottom plate can move smoothly and repair it if any problem is found Defective drive transmission sys tem of the lift motor Check if the rollers and gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective lift motor Replace the lift motor Defective engine PW
119. ize dial setting of the paper setting dial 5 Paper Sensor 1 nee Detects the presence of paper in the cassette 6 Paper sensor 2 escena Detects the presence of paper in the cassette T Liftlimit sensor nene Detects activation of upper limit of the bottom plate in the cassette 8 Registration SENSO ee eee eeeneeeeeneeeeeaes Detects the timing of primary paper feed CR lee Detects the presence of paper on the MP tray 10 Duplex conveying sensor Detects paper jam in the duplex section 11 Paper exit sengt Detects paper jam in the fuser paper exit section 12 Paper full SENSO eeren Detects the paper full in the top tray 13 Toner sensor M sesso Detects the toner density in the developing unit M 14 Toner sensor C eise nice Detects the toner density in the developing unit C 15 Toner sensor Y Detects the toner density in the developing unit Y 16 Toner sensor K esseeeecesss Detects the toner density in the developing unit K 17 Right ID sensor Measures image density for color calibration 18 Lett ID sensor eren Measures image density for color calibration 19 Waste toner full sensor Detects the waste toner box being full 20 Envelope switch ecserin Detects the envelope mode setting 2 2 3 2HL 2HM 2HN 1 21 Front cover open close switch Detects
120. kei 2 Youkei 4 and Custom Cassette A4 21 ppm B5 A5 A6 23 ppm After 16 pages the printing speed becomes 14 ppm Letter 23 ppm Legal 17 ppm MP tray A4 19 ppm B5 A5 A6 20 ppm After 16 pages the printing speed becomes 14 ppm Letter 20 ppm Legal 17 ppm B5 A5 A6 11 ppm After 16 pages the printing speed becomes 7 ppm Letter 11 ppm Legal 8 ppm B W 10 5 seconds or less Color 12 seconds or less Sleep 35 seconds or less Power on 44 seconds or less Sleep within 3 hours 25 seconds or less Cassette 250 sheets 80 g m MP tray 150 sheets 80 g m Top tray 250 sheets 80 g m OPC drum diameter 30 mm Semiconductor laser 1 beam Scorotoron plus charging Dual component interactive touch down developing system Toner replenishing Automatic from the toner container Primary transfer Elasticity intermediate transfer belt DC bias Secondary transfer Transfer roller DC bias Small diameter separation discharger brush Heat fusing with a heat roller and a pressure roller Exposure by eraser lamp LED Drum Counter blade PowerPC440 533 MHz Standard 256 MB Maximum 1280 MB 2HL 2HM 2HN Resolution esses 600 dpi Operating systems Microsoft Windows 2000 XP Vista Windows Server 2003 Apple Macintosh OS X Interface itt USB Hi Speed USB Network 10 BASE T 100 BASE TX KUIO LV slot Memory card slot 1 Com
121. lenoid do not operate 1 4 28 Broken solenoid coil Check for continuity across the coil If none replace the solenoid Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness MP paper feed solenoid Engine PWB YC40 ID solenoid Engine PWB YC43 Duplex solenoid Engine PWB YC3 Defective engine PWB Replace the engine PWB See page 1 5 30 Problem Causes 2HL 2HM 2HN Check procedures corrective measures 6 Main charging is not performed Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the high voltage PWB See page 1 5 35 High voltage PWB Engine PWB YC16 Defective main charger unit Replace the main charger unit See page 1 5 16 Defective high voltage PWB Replace the high voltage PWB See page 1 5 35 Defective engine PWB Replace the engine PWB See page 1 5 30 7 No developing bias is output Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the high voltage PWB See page 1 5 35 High voltage PWB Engine PWB YC16 Defective high voltage PWB Replace the high voltage PWB See page 1
122. llation of the developing unit Y and drum relay PWB and reinstall them if necessary See page 1 5 13 Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective toner sensor Y Replace the developing unit Y See page 1 5 13 Defective engine PWB Replace the engine PWB See page 1 5 30 Drum unit K non installing error The EEPROM of drum PWB K does not communicate normally Faulty connection of the connector between the drum PWB K and drum relay PWB Check the installation of the drum unit K and drum relay PWB and reinstall them if neces sary See page 1 5 15 Defective harness between drum relay PWB YC1 and engine PWB YC34 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Installation of incompatible drum unit K Install drum unit K compatible with the spec ifications to the printer Defective drum PWB K Replace the drum unit Y See page 1 5 15 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 17 2HL 2HM 2HN 1 Contents Remarks Causes Check procedures corrective measures Drum unit C non installing error The EEPRO
123. ller DC bias Small diameter separation discharger brush Heat fusing with a heat roller and a pressure roller Exposure by eraser lamp LED Drum Counter blade PowerPC440 533 MHz Standard 256 MB Maximum 1280 MB 2HL 2HM 2HN Resolution esses 600 dpi Operating systems Microsoft Windows 2000 XP Vista Windows Server 2003 Apple Macintosh OS X Interface itt USB Hi Speed USB Network 10 BASE T 100 BASE TX KUIO LV slot Memory card slot 1 CompactFlash 4 GB or less Marg s it EE 4 mm left right top and bottom Operation environment Temperature 10 to 32 5 C 50 to 90 5 F Relative humidity 15 to 8096 Altitude 2 500 m 8 202 feet maximum Illumination 1 500 lux maximum Dimensions W x D x H 345 x 518 x 480 mm 13 5 8 x 20 2 5 x 18 9 10 Weight corra cnn Approx 29 kg 64 Ibs Power source 120 V 60 Hz max 9 2 A U S A Canada 220 240 V 50 Hz 60 Hz max 4 7 A European countries Max Allowable voltage fluctuation 10 Max Allowable frequency fluctuation 2 Power consumption Maximum 1 221 W or less During printing 420 W During standby 70 W During sleep mode 7 W Power off 0 W Operating noise During printing LpA 53 dB A During standby LpA 36 dB A During sleep mode Immeasurably low 1 When using CUSTOM 1 to 8
124. mode Service items Description Printing a status page for service purpose Description gt gt Print Prints a status page for service purpose The status page includes various printing settings Status Page and service cumulative Purpose To acquire the current printing environmental parameters and cumulative information Procedure 1 Enter the service mode gt gt Print Status Page 2 Press the OK key Print Status Page will be displayed 3 Press the OK key Two pages will be printed Completion Service status page 1 Service Status Page Printer Firmware Version 2HN_3000 000 040 2009 01 27 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX AAA Controller Information Memory Status Standard Size 500 0 kB Option Slot 500 0 kB Total Size 1000 0 kB Time Local Time Zone 01 00 Amsterdam Time Server 10 183 53 13 Installed Options Paper Feeder2 Installed Paper Feeder3 Installed Multi purpose e MPS error control Paper Feeder4 Not Installed Paper Feeder5 Not Installed Memory Card Installed Hard Disk Installed 9 Digital Dot Coverage Average Usage Page A4 Letter Conversion Q K 1 00 11111111 00 49 C 2 22 12222222 22 M 3 33 3333333 33 a Y 444 14444444 44 48 Last Page K C M Y 1 00 2 22 3 33 4 44 FRPO Status Default Pattern Switch B8 00 Default Font Name V3 Courier 69 XXXXXXXXXXXXXXXX Figure 1 3 1 1 3 2 Service items Description 2
125. motor esses Drives LSU dust shield glass cleaning system Cools the image formation section engine PWB main PWB and high voltage PWB Developing fan motor 2 Cools the image formation section engine PWB main PWB and high voltage PWB 2 2 5 2HL 2HM 2HN 21 Power source fan motor occcoconnnccccnonccnonnnos Cools the power source PWB 22 Fuser fan motor A Cools the fuser section 23 Fuser fan motor 2 Cools the fuser section 24 Ozone fan motor sese The exhaust gas of ozone 2 2 6 2HL 2HM 2HN 4 Other electrical components Machine left Machine inside Be rc AAA Se i Machine right Figure 2 2 4 Other electrical components Paper feed clutch Controls the paper cassette paper feed Registration clutch Controls the secondary paper feed Intermediate clutch Controls the paper conveying at the conveying section Duplex clutch eene Controls the paper conveying at the duplex section Developing clutch Detaches the drive transmission of developing units other than develop ing unit K at the time of B W printing MP paper feed solenoid Controls the MPF bottom plate of the MP tray Duplex solenoid sseeesess Operates the change guide ID solenoid Operates the ID sensors cleaning system Eraser
126. mproper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Cassette size switch Engine PWB YC9 Defective cassette size Switch Replace the cassette size switch Defective engine PWB Replace the engine PWB See page 1 5 30 12 A paper jam in the paper feed sec tion paper conveying section fuser sec tion or duplex section is indicated when the power switch is turned on A piece of paper torn from copy paper is caught around registration switch duplex conveying sensor or paper exit sensor Check and remove if any Defective registration sen sor or duplex conveying sensor Replace the registration sensor or duplex conveying sensor Defective paper exit sensor Replace the paper exit PWB Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 29 2HL 2HM 2HN Problem Causes Check procedures corrective measures 13 The message requesting front cover to be closed is displayed when the front cover is closed Defective harness or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Front cover open close switch Paper exit PWB YC5 Paper exit PWB YC1 Engine PWB YC20 Defective front cover open close switch Replace the front cover
127. ng print ing Defective harness between fuser ther mistor and paper exit PWB YC4 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between paper exit PWB YC1 and engine PWB YC20 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Fuser thermistor installed incor rectly Replace the fuser unit See page 1 5 26 Fuser thermal cut out triggered Replace the fuser unit See page 1 5 26 Fuser heater lamp installed incor rectly Replace the fuser unit See page 1 5 26 Broken fuser heater lamp wire Replace the fuser unit See page 1 5 26 Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 13 2HL 2HM 2HN 1 Contents Remarks Causes Check procedures corrective measures Abnormally high temperature fuser heater lamp The fuser thermistor detects a tempera ture higher than 240 C 464 F By the activation of the high temperature error detection circuit 230 C 446 F or more of fuser thermistor the illumination of fuser heater lamp was forcibly turned off and 10 seconds has elapsed Shorted fuser ther mistor Replace the fuser unit See page 1 5 26 Defective engine PWB Repla
128. open close front cover 22 Fuser thermistor sesoseeeeeeeeseeeeeeeee neren Measures the heat roller temperature 23 Polygon motor thermistor Measures the polygon motor YK temperature 2 2 4 2HL 2HM 2HN 3 Motors OMNOARWN gt Developing fan motor 1 Machine left EZZ Machine inside Machine right Figure 2 2 3 Motors Paper feed motor sess Drives the paper feed section Lift motor iiec nenne cene reus Operates the bottom plate in the cassette Polygon motor M A Drives the polygon mirror Polygon motor YK eese Drives the polygon mirror Drum motor M see Drives drum unit M Drum motor C Drives drum unit C Drum motor Y Drives drum unit Y Drum motor K Drives drum unit K Developing motor MCY Drives developing unit M C and Y Developing motor bk Drives developing unit K Toner motor M A Replenishes the developing unit M with toner Toner motor C A Replenishes the developing unit C with toner MA EE Replenishes the developing unit Y with toner Toner motor K sse Replenishes the developing unit K with toner FUSER MOON e coeno Drives fuser section and paper exit section x Duplex motor eere Drives duplex section Main charger cleaning motor Drives main charger wire cleaning system LSU cleaning
129. or 2 Paper remains at the paper feeder 1 s PF paper feed sensor when power is turned on 2 Paper does not arrive at the paper feeder 2 s PF paper feed sensor 3 Paper feeder 2 Paper does not arrive at the paper feeder 2 s PF paper feed sensor 4 Paper feeder 3 Paper does not pass the paper feeder 2 s PF paper sensor 3 Paper remains at the paper feeder 2 s PF paper feed sensor when power is turned on 3 Paper does not arrive at the paper feeder 3 s paper feed sensor 4 Paper feeder 3 Paper does not pass the paper feeder 3 s paper sensor 4 Paper remains at the paper feeder 3 s PF paper feed sensor when power is turned on 4 Paper does not arrive at the duplex sensor I Paper does not pass the duplex sensor I Paper remains at the duplex sensor when power is turned on I Paper misfeed occurs due to forced stop when an error occurs during printing such as opening of a cover Paper does not arrive at the face down tray paper full sensor G F1 to FF Paper misfeed by another cause Values hexadecimal within indicate paper misfeed locations 1 3 15 2HL 2HM 2HN 1 Description Service items Description Jam location 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model Paper jam location 1 Cassette 1 printer 2 Paper feeder 1 3 Paper feeder 2 4 Paper feeder 3 H Printer inside G Paper exit section 1 Duplex section D
130. otor FECLKCLK REMOTREN 26 28 ppm 500 sheet model 21 23 ppm 250 sheet model Paper feed FEDCLDRN clutch STFEBN STFEAN Paper feed motor STFEB STFEA YC3 1 YC3 2 YC3 3 YC3 4 Engine PWB YC26 12 Paper sensor 1 YC4 1 Z YC4 2 YC4 3 YC4 4 Paper sensor 2 Figure 2 1 2Cassette paper feed section block diagram 2 MP tray paper feed section 2HL 2HM 2HN The MP tray can contain about 150 pages Feeding from the MP tray is performed by the rotation of the MP paper feed roller Also function of the MPF separation pad prevents paper from multiple feeding 1 2 3 4 Engine PWB fm MP paper MPSOLDRN YC40 2 feed solenoid MP tray MPHANDS YC21 6 sensor STFEBN vyc44 STFEAN yc49 Paper feed motor STFEB yc4 3 a STFEA 21 23 ppm 500 sheet model YC4 4 26 28 ppm 500 sheet model i FEMOTRDYN yc3 1 SPEEDSEL yc3 2 Paper feed motor FECLKCLK YC3 3 REMOTREN YC3 4 21 23 ppm 250 sheet model Figure 2 1 3 MP tray paper feed section MP paper feed roller 5 MPF separation pad 6 MPF separator 7 MPF bottom plate 8 MPF friction pad MP tray sensor Actuator MP tray sensor MPF guide R L 9 MPF base 10 MPF upper tray 11 MPF cover Figure 2 1 4 MP tray paper feed section block diagram 2HL 2HM 2HN 3 Paper conveying section The paper conveying section
131. otor K N Al Oo a P GO M 24V3 TNMKDRN 24 V DC 0 24 V DC 24 V DC power source Toner motor K On Off 2 3 5 2HL 2HM 2HN Connector Signal Voltage Description YC23 Connected to the toner motor Y 24V3 TNMYDRN 24 V DC 0 24 V DC 24 V DC power source Toner motor Y On Off YC24 Connected to the toner motor C 24V3 TNMCDRN 24 V DC 0 24 V DC 24 V DC power source Toner motor C On Off YC25 Connected to the toner motor M 24V3 TNMMDRN 24 V DC 0 24 V DC 24 V DC power source Toner motor M On Off YC26 Connected to the devel oping clutch K develop ing motor K Registration clutch and paper feed clutch DLPCLDRN 24V3 MOTKREV DLPMOTKRDYN SPEEDSEL DLPMOTKCLK DLPMOTKREN GND 24V3 REGCLDRN 24V3 FEDCLDRN 24V3 oo0oo0 o0o00 0 24 V DC 24 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 24 V DC 0 24 V DC 24 V DC 0 24 V DC 24 V DC Developing clutch K On Off 24 V DC power source Developing motor K drive switch signal Developing motor K ready signal Developing motor K speed selection signal Developing motor K clock signal Developing motor K On Off Ground 24 V DC power source Registration clutch On Off 24 V DC power source Paper feed clutch On Off 24 V DC power source Connected to the devel oping motor MCY MOTREV DLPMOTRDYN SPEEDSEL DLPMOTCLK DLPMOTREN GND 24V3 O0O0O
132. p Y On Off Toner sensor Y detection voltage EEPROM clock signal Ground EEPROM data signal 3 3 V DC power source Eraser lamp K On Off 3 3 V DC power source Toner sensor K detection voltage Developing thermistor detection voltage Connected to the drum PWB K EEDATA ERASEDR EECLK GND 3 3V1 N C DA1 DAO 0 3 3 V DC pulse 0 24 V DC 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC EEPROM data signal Eraser lamp K On Off EEPROM clock signal Ground 3 3 V DC power source Not used Data address signal Data address signal Connected to the drum PWB K 1 2 3 4 5 6 7 8 1 2 3 GND ERASEKDR N C 0 24 V DC Ground Eraser lamp K On Off Not used YC4 Connected to the devel oping PWB K WRN GND TNSENK 3 3V2 TH_DLP Analog 3 3 V DC Analog Ground Toner sensor K detection voltage 3 3 V DC power source Developing thermistor detection voltage YC5 Connected to the drum PWB Y EEDATA ERASEDR EECLK GND 3 3V1 N C DA1 DAO 0 3 3 V DC pulse 0 24 V DC 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC EEPROM data signal Eraser lamp Y On Off EEPROM clock signal Ground 3 3 V DC power source Not used Data address signal Data address signal Connected to the drum PWB Y ON lonon AWN A GND ERASEYDR N C 0 24 V DC Ground Eraser lamp Y On Off Not used YC7 Connected to the drum PWB C 2 3 12 WOR
133. pactFlash 4 GB or less Marg s it EE 4 mm left right top and bottom Operation environment Temperature 10 to 32 5 C 50 to 90 5 F Relative humidity 15 to 8096 Altitude 2 500 m 8 202 feet maximum Illumination 1 500 lux maximum Dimensions W x D x H 345 x 518 x 455 mm 13 5 8 x 18 1 2 x 17 9 10 Weight corra cnn Approx 28 kg 61 lbs Power source 120 V 60 Hz max 9 2 A U S A Canada 220 240 V 50 Hz 60 Hz max 4 7 A European countries Max Allowable voltage fluctuation 10 Max Allowable frequency fluctuation 12 Power consumption Maximum 1 231 W or less During printing 405 W During standby 69 W During sleep Mode 7 W Power off 0 W Operating noise During printing LpA 53 dB A During standby LpA 36 dB A During sleep mode Immeasurably low 1 When using CUSTOM 1 to 8 use the MP tray for paper sizes smaller than 105 x 148 mm 4 1 8 x 5 13 16 The MP tray can be used with paper sizes over 70 x 138 mm 2 3 4 x 5 7 16 2 Sound pressure level at bystander position front in accordance with EN ISO 7779 NOTE These specifications are subject to change without notice 1 1 6 2HL 2HM 2HN 1 1 2 Parts names 1 Overall 21 23 ppm 500 sheet model and 26 28 ppm 500 sheet model 21 23 ppm 500 sheet model 26 28 ppm Z 500 sheet Z Sd RR
134. preprinted labels bond recycled vellum rough letterhead color prepunched envelope cardstock coated thick high quality and custom Cassette A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio Il Statement Executive ISO B5 A6 Envelope C5 16K and Custom MP tray A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio II Statement Executive A6 B6 ISO B5 Env Monarch Envelope 10 Envelope 9 Envelope 6 Envelope DL Envelope C5 16K Hagaki Oufuku Hagaki Youkei 2 Youkei 4 and Custom Cassette A4 21 ppm B5 A5 A6 23 ppm After 16 pages the printing speed becomes 14 ppm Letter 23 ppm Legal 17 ppm MP tray A4 19 ppm B5 A5 A6 20 ppm After 16 pages the printing speed becomes 14 ppm Letter 20 ppm Legal 17 ppm A4 11 ppm B5 A5 A6 11 ppm After 16 pages the printing speed becomes 7 ppm Letter 11 ppm Legal 8 ppm B W 10 5 seconds or less Color 12 seconds or less Sleep 35 seconds or less Power on 44 seconds or less Sleep within 3 hours 25 seconds or less Cassette 500 sheets 80 g m MP tray 150 sheets 80 g m Top tray 250 sheets 80 g m OPC drum diameter 30 mm Semiconductor laser 1 beam Scorotoron plus charging Dual component interactive touch down developing system Toner replenishing Automatic from the toner container Primary transfer Elasticity intermediate transfer belt DC bias Secondary transfer Transfer ro
135. ption Detail of event log Event Log Printer Firmware Version 2HN_3000 000 000 2009 01 27 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX BEER G Paper Jam Log Service Call Log Count Event Descriptions 9999999 8888888 7777777 6666666 5555555 4444444 3333333 2222222 1111111 999999 01 88 01 888888 COT a8 Dt Maintenance Log 777777 01 88 01 Count Item 666666 01 88 01 Log Data Nothing 555555 444444 Count Service Code 1111111 0000 999999 0000 888888 0000 777777 0000 666666 0000 555555 0000 444444 0000 1 0000 2N0400 00 NM OQ amp O O 0 Qo 10 01 88 01 01 Unknown Toner Log Count Item a b co d e 1111111 00 00 999999 00 00 888888 00 00 777777 00 00 666666 00 00 Counter Log JOO J13 J01 J14 J02 J15 J03 J16 J04 J17 J05 J18 J06 J19 J07 J20 J08 J21 J09 J22 J23 J24 OOWONOMBQWWN O d 6 XXXXXXXXXXXXXXXX Figure 1 3 6 z o Items Description Firmware version Engine software version Engine boot version Main ROM version Panel mask version ee eG Machine No 1 3 14 Service items 2HL 2HM 2HN 1 Description Description Count Event Remembers 1 to 16 of occurrence The total page Log code 2 digit hexadecimal 5 cate If the occurrence of the previous count atthe time gories paper j
136. rive control signal A Drum motor K drive control signal B Drum motor K drive control signal A Connected to the power source PWB HEATREM N C ZCROSS SLEEPN 24V3 GND GND GND GND 24V1 24V1 24V1 24V1 OOOO0OO0O00O00O0000000 06 0 0 OO 24 V DC 0 3 3 V DC pulse 0 24 V DC 24 V DC 24 V DC 24 V DC 24 V DC 24 V DC Fuser heater lamp On Off Not used Zero cross signal Sleep mode signal On Off 24 V DC power source Ground Ground Ground Ground 24 V DC power source 24 V DC power source 24 V DC power source 24 V DC power source Connected to the paper exit PWB Oo oO JO ob DM alc e oO o Joo bk Go HM o 3 3V2 FTHERM PDIRN EXITPAP GND FDFUL FEEDOPN FUFANDRN 24V1 DUREVDRN 3 3 V DC Analog 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 12 24 V DC 24 V DC 0 24 V DC 3 3 V DC power source Fuser thermistor detection voltage Envelope switch On Off Paper exit sensor On Off Ground Paper full sensor On Off Front cover open close switch On Off Fuser fan motor 1 Full speed Half speed Off 24 V DC power source Duplex solenoid On Off Connected to the duplex con veying sen sor and MP tray sensor 3 3V2 GND DUREGPAP 3 3V2 GND MPHANDS 3 3 V DC 0 3 3 V DC 3 3 V DC 0 3 3 V DC 3 3 V DC power source Ground Duplex conveying sensor On Off 3 3 V DC power source Ground MP tray sensor On Off YC22 Connected to the toner m
137. rness If none remedy or replace the harness Defective power source PWB Replace the power source PWB See page 1 5 27 Defective engine PWB Replace the engine PWB See page 1 5 30 Contents 2HL 2HM 2HN 1 Remarks Causes Check procedures corrective measures Toner motor K error When the toner motor K is driven the toner motor K over current detection sig nal is detected continuously for 50 times 5 s at 100 ms intervals Defective harness between toner motor K and engine PWB YC22 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drive transmission system of the toner motor K Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective toner motor K Replace the toner motor K Defective engine PWB Replace the engine PWB See page 1 5 30 Toner motor C error When the toner motor C is driven the toner motor C over current detection sig nal is detected continuously for 50 times 5 s at 100 ms intervals Defective harness between toner motor C and engine PWB YC24 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drive transmis
138. ronization signal Ground Not used Operation panel PWB clock signal Operation panel reset signal 3 3 V DC power source Main PWB serial communication data signal Main PWB clock signal Main PWB busy signal PD mask control signal EEPROM data signal EEPROM clock signal Ground Ground Connected to the opera tion panel PWB 2 3 8 GND FPCLK FPDIR FPDATA 3 3V1 FPRSTN 5V 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 3 3 V DC 0 3 3 V DC 5V DC Ground Operation panel PWB clock signal Operation panel PWB communication direct signal Operation panel PWB data signal 3 3 V DC power source Operation panel reset signal 5 V DC power source Connector 3 5 Signal Voltage 2HL 2HM 2HN Description YC33 Connected to the option paper feeder o co JO Om ON gt ect Set CH GND OPSCLK OPRDYN OPSDI OPSDO OP5V GND OPSELO OPSEL1 OPSEL2 OP24 O O O 0 5 V DC pulse 0 5 V DC 0 5 V DC pulse 0 5 V DC pulse 5V DC 0 5 V DC 0 5 V DC 0 5 V DC 24 V DC Ground Paper feeder clock signal Paper feeder ready signal Paper feeder serial communication data signal Paper feeder serial communication data signal 5 V DC power source Ground Paper feeder selection signal Paper feeder selection signal Paper feeder selection signal 24 V DC power source Connected to the drum relay signal 0 NOORA Ga MM _ m a sch AM A e Hi
139. s detected the printer stops printing and display an error message on the operation panel An error message consists of a message prompting a contact to service personnel total print count and a four digit error code indicating the type of the error The display varies depending on the type of the error Total number of pages Ready Call service Error code em r 6000 012345 Data Attention P Ready Call service Error code F000 Data Attention Ready Error power off Error code PE F030 Data Attention Figure 1 4 3 1 4 2 2 Self diagnostic codes Contents 2HL 2HM 2HN 1 Remarks Causes Check procedures corrective measures Backup memory read write error Defective main PWB Replace the main PWB See page 1 5 29 Backup memory data error Defective main PWB Replace the main PWB See page 1 5 29 MAC address data error For data in which the MAC address is invalid Defective main PWB Replace the main PWB See page 1 5 29 Engine PWB EEPROM error Data read from EEPROM is judged abnormal Improper installa tion EEPROM Replace the engine PWB See page 1 5 30 Defective engine PWB Replace the engine PWB See page 1 5 30 Billing counting error Defective main PWB Replace the main PWB See page 1 5 29 Paper feeder communication error Communication error between engine PWB and optional paper feeder
140. signal A YC40 Connected to the MP paper feed solenoid 24V3 MPSOLDRN 24 V DC 0 24 V DC 24 V DC power source MP paper feed solenoid On Off 2 3 9 2HL 2HM 2HN Connector Signal Voltage Description YC41 Connected to the devel oping fan motor 2 24V1 DLPFANDRN 24 V DC 0 12 24 V DC 24 V DC power source Developing fan motor 2 Full speed Half speed Off YC43 Connected to the ID solenoid 24V3 IDSOLDRN 24 V DC 0 24 V DC 24 V DC power source ID solenoid On Off YC44 Connected to the fuser fan motor 2 2 3 10 24V3 SUBFANDRN 24 V DC 0 12 24 V DC 24 V DC power source Fuser fan motor 2 Full speed Half speed Off 2HL 2HM 2HN 2 3 3 Drum relay PWB YC2 17725917 2 o000 8 1 ooo 3 x lt O wd Figure 2 3 3 Drum relay PWB silk screen diagram 2 3 11 2HL 2HM 2HN Connector Signal Voltage Description YC1 Connected to the engine PWB 0 NOOA WD wh A m m wh ZS oh A e ERASEMDR TNSENM ERASECDR TNSENC ERASEYDR TNSENY EECLK GND EEDATA 3 3V1 ERASEKDR 3 3V2 TNSENK DLPTHERM 0 24 V DC Analog 0 24 V DC Analog 0 24 V DC Analog 0 3 3 V DC pulse 0 3 3 V DC pulse 3 3 V DC 0 24 V DC 3 3 V DC Analog Analog Eraser lamp M On Off Toner sensor M detection voltage Eraser lamp C On Off Toner sensor C detection voltage Eraser lam
141. sion system of the toner motor C Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective toner motor C Replace the toner motor C Defective engine PWB Replace the engine PWB See page 1 5 30 Toner motor M error When the toner motor M is driven the toner motor M over current detection sig nal is detected continuously for 50 times 5 s at 100 ms intervals Defective harness between toner motor M and engine PWB YC25 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drive transmission system of the toner motor M Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective toner motor M Replace the toner motor M Defective engine PWB Replace the engine PWB See page 1 5 30 1 4 15 2HL 2HM 2HN 1 Contents Remarks Causes Check procedures corrective measures Toner motor Y error When the toner motor Y is driven the toner motor Y over current detection sig nal is detected continuously for 50 times 5 s at 100 ms intervals Defective harness between toner motor Y and engine PWB YC23 or improper connec tor insertion Reinsert the connector Also check for conti nuity wit
142. te toner box with the drum screw Also elec tric charge remaining on the drum surface is eliminated by irradiating the eraser lamp for preparing for next charge of the main charger Figure 2 1 7 Drum section 1 2 3 4 5 6 2 1 6 Drum Drum shaft Main charger unit Cleaning blade Drum screw Eraser lamp 2HL 2HM 2HN ERASEMDR YC18 1 STMBN i Drum PWB Drum PWB we a SSD E i Drum i YC18 2 STMAN oom Emm YC18 3 rene Drumimotan Mir T Eraser lari Drum relay PWB YC18 4 i Esc vA ERASEMDR 1 Drum PWB M 2 i EEDATA vc44 4 i EECLK s Engine PWB Drum unit M EEPROM DAL YC11 7 E DAO YC11 8 __ ERASECDR yc18 5 STCBN i Drum PWB rum pwe c HER YC92 STCAN Drum YC18 6 stcg Drum motorC Lu AE YC18 7 STCA it EraserlampC YC18 8 i E ERASECDR ycg_p Drum PWB C EEDATA vcg 4 YC8 3 Drum unit C EEPROM YC8 7 i YC8 8 ERASEYDR YC18 9 Drum PWB rum pwe v ENSET EECH YC18 10 TATE S Drum motor Y i YC18 11 i ec lamp Y YC18 12 i i A YC5 2 Drum PWB Y YC5 1 YC5 3 Drum unit Y EEPROM YC5 7 i YC5 8 ERASEKDR YC48 13 Drum PWB rum ewe jj YC 3 2 YC18 14 INPS i Drum motor K YC18 15 aL Eraser lampK YC18 16 i i i ERASEKDR vc5 Drum PWB K EEDATA vc 4 i YC2 3 Drum unit K EEPROM YC
143. to the root directory of the memory card 12 Remove the memory card from the PC s slot Memory card or the adaptor Adapter Memory card reader Figure 1 6 8 1 6 5 2HL 2HM 2HN 1 13 Insert the memory card into the memory card socket 14 Refit the main PWB e Memory card socket Main PWB Figure 1 6 9 15 Turn printer power on 16 When message display 1 is displayed to Message display detect firmware in the memory card 1 17 Message display 2 is displayed during downloading 18 When message display 3 is displayed to 2 supervisor mode indicate downloading is finished USB data reading SAEPE EA o rr D Product code Firmware category 10 Engine 30 System 31 System BROM Supplement Normally 00 Classification Normally O s Update history Build number Checksum Figure 1 6 10 1 6 6 19 20 21 22 23 24 Turn printer power off Remove the two screws and then remove the main PWB Remove the memory card from memory card socket Refit the main PWB Turn printer power on Print the status page to check that the firm ware version has been updated See page P 1 3 2 2HL 2HM 2HN Memory card socket Main PWB Figure 1 6 11 1 6 7 2HL 2HM 2HN This page is intentionally left blank 1 6 8 2 1 1 Paper feed conveying section 2HL 2HM 2HN Paper feed conveying section consists of the paper fe
144. ts are recorded on the service status page in number of pages at which the maintenance kit was replaced See page 1 3 2 This may be used to determine the possibility that the counter was errorneously or uninten tionally reset 1 3 9 2HL 2HM 2HN 1 Service items Description gt gt DEV SET 1 3 10 Entering initial value 6 digit data for replacing the developing unit Description After replacing the developing unit enter the initial value 6 digit data assigned on a label attached to the package or developing unit Procedure 1 Enter the service mode gt gt DEV SET 2 Press the OK key gt gt DEV SET 000000 will be displayed 3 Enter the initial value 6 digit data with cursor keys 6 digit data is assigned on a label attached to the package or developing unit DE DV560Y Package an Se Ss Message display a gt gt DEV SET Gi e 000000 v bag Arrow keys Example 6 digit data 128F1E 128F1E DV560Y sin 0 35 37 ppm printer 0 Magenta EUR USA model 1 Cyan 1 40 42 and 45 47 ppm printer 2 Yellow EUR USA model 3 Black 4 Press the OK key gt gt OK 128F1E will be displayed 5 Press the OK key DEV SET will be displayed The initial value 6 digit data is set Completion Service items 2HL 2HM 2HN Description gt gt DEV CLN Developer refreshing Description The laser output of the image dat
145. us page to check that the firm 10 Turn printer power off 1 6 3 USB memory Figure 1 6 4 2HL 2HM 2HN 3 Downloading the firmware from the memory card To download data written in a memory card CompactFlash to the printer proceed as explained in this section CAUTION Downloading firmware takes several minutes Do not turn power off during downloading Procedure 1 Turn printer power off 2 Remove the two screws and then remove the main PWB 3 Insert the memory card into the memory card socket 4 Re fit the main PWB 5 Turn printer power on 6 Press MENU key on the printer s operation panel and carry out the memory card for matting procedure 1 7 When formatting is complete turn printer power off 1 6 4 Memory card socket Memory card Main PWB Figure 1 6 5 Message display Ready Operation panel key Press MENU key Press arrow key Om OO gt Memory Card gt Press arrow key Press arrow key 1 Press O key gt gt Format E J Press OK key O Processing Format information is Y automatically printed Ready Figure 1 6 6 2HL 2HM 2HN 8 Remove the two screws and then remove the main PWB 9 Remove the formatted memory card from the memory card socket Memory card socket Main PWB Figure 1 6 7 10 Insert the memory card to the PC s slot or to the adaptor 11 Copy the firmware file to download
146. use the MP tray for paper sizes smaller than 105 x 148 mm 4 1 8 x 5 13 16 The MP tray can be used with paper sizes over 70 x 138 mm 2 3 4 x 5 7 16 2 Sound pressure level at bystander position front in accordance with EN ISO 7779 NOTE These specifications are subject to change without notice 21 23 ppm 250 sheet model Printing speeds Duplex printing speed First print out time Warm up time 23 C 60 RH Paper feed source capacity Output tray capacity Photoconductor Printing method Charging system Developing system Transfer system Separation system Charge erasing system Cleaning system 2HL 2HM 2HN Desktop Electrophotographic four color CMYK printing using tandem 4 drum system Cassette 60 to 120 g m MP tray 60 to 220 g m Cassette Plain preprinted bond recycled rough letterhead color prepunched high quality and custom MP tray Plain transparency preprinted labels bond recycled vellum rough letterhead color prepunched envelope cardstock coated thick high quality and custom Cassette A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio Il Statement Executive ISO B5 A6 Envelope C5 16K and Custom MP tray A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio Il Statement Executive A6 B6 ISO B5 Env Monarch Envelope 10 Envelope 9 Envelope 6 Envelope DL Envelope C5 16K Hagaki Oufuku Hagaki You
147. ustom 1 16 Custom 2 17 Custom 3 18 Custom 4 19 Custom 5 1A Custom 6 1B Custom 7 1C Custom 8 e Detail of paper exit location Hexadecimal 01 Face down tray FD 02 Face up tray FU 03 to 48 Reserved Service Call Self diagnostic error Log Remembers 1 to 8 of occurrence of self diag nostics error If the occurrence of the previ ous diagnostics error is less than 8 all of the diagnostics errors are logged Count The total page count at the time of the self diag nostics error Service Code Self diagnostic error code See page 1 4 3 Example 01 6000 01 means a self diagnos tic error 6000 means a self diagnostic error code 1 3 17 2HL 2HM 2HN 1 Service items Description Items Description Maintenance Log NOTE Itis notlogged if 100 or more counts are not added to the count at the last occurrence of replacement Remembers 1 to 8 of occurrence of replace ment If the occurrence of the previous replacement of toner container is less than 8 all of the occur rences of replacement are logged Count The total page count at the time of the replacement of the toner container This is virtually logged as the occurrence of the Toner Empty or Install MK condition since the replacement of the toner container is not precisely detectable Ite Code of maintenance replacing item 1 byte 2 categories First
148. ut error Yellow The pin photo signal PDN is not output from PD PWB Y for one second while laser is emitted Defective harness between APC PWB Y and engine PWB YC29 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective APC PWB Y Replace the laser scanner unit YK See page 1 5 38 Defective PD PWB Y Replace the laser scanner unit YK See page 1 5 38 Defective engine PWB Replace the engine PWB See page 1 5 30 LSU cleaning motor error When the LSU cleaning motor is driven the LSU cleaning motor over current detection signal is detected continu ously for 50 times 5 s at 100 ms inter vals Defective harness between LSU cleaning motor and engine PWB YC37 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drive transmission sys tem of the LSU cleaning motor Check if the rollers and gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective LSU cleaning motor Replace the LSU cleaning motor Defective engine PWB Replace the engine PWB See page 1 5 30 VIDEO ASIC device error Faulty connection of the connector between the main PWB and engine PWB
149. voltage PWB assembly Figure 1 5 50 12 Remove five screws and then remove the E Screw high voltage PWB Screw S me e Screw 13 Check or replace the high voltage PWB and refit all the removed parts High voltage PWB Figure 1 5 51 1 5 37 2HL 2HM 2HN 1 5 9 Others 1 Detaching and refitting the laser scanner unit Procedure 1 Remove the all drum units See page 1 5 15 2 Remove the all developing units See page 1 5 13 3 Remove the two connectors 4 Remove the wires form the three clamps 5 Draw the two connectors into the printer inside 1 5 38 ss Er X Clamp y eo QUe INS A ij NS N IX LTT gt Ng N AR RSS E 2727 3 Figure 1 5 53 2HL 2HM 2HN 6 Remove the each three screws and then Laser scanner unit MC remove the laser scanner units MC YK 7 Check or replace the laser scanner units and refit all the removed parts Laser scanner scanner Figure 1 5 54 1 5 39 2HL 2HM 2HN 2 Detaching and refitting the ozone filter Procedure 1 Open the right cover 2 Remove the ozone filter 3 Check or replace the ozone filter and refit all the removed parts 1 5 40 900000000000 Ozone filter Figure 1 5 55

Service Manual - Triumph Adler

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