Home

Emergency-Call System - Alpha Communications

Contents

1. Rachel Rice Staff Details Samuel Smith Tara Thomas Name Zelda Zachery Uriah Unger Staff Type None Velma Vance Active M Ward Webster Xaria Xadrian ft Yves Yardley Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 27 System Customization Step 7 Create Staff Groups Skip this step if your Tek CARE 500 system does not include pagers A staff group is a group of staff members that have similar characteristics for example they work the same shift cover the same zone are all nurses or are all aides A staff member can be added to multiple staff groups Staff groups are used to send custom text messages to the pagers of a specific group of staff members They may also be used to create staff assignments for automatic text messages In the L 501 Event Monitor software click on the Staff Groups tab in the Registers Now create staff groups e Click on the Add button and type a name for the group in the Details area e Select one or more staff members to add to the group and click on the Apply button Repeat this procedure to add another staff group Residents Transmitters Zones staff StaffGroups Assignments D secos EL E e Week Day R Week Eve X Rachel Rice Samuel Smith d Week Night x Tara Thomas EH Uriah Unger g Weekend Day Velma Vance Ward Webster g Weeken
2. The Tek CARE 500 Operating Screen This section provides a brief description of the various parts of the operating screen The separate menu sections go into greater detail regarding specific functions Refer to Figure 4 for operating screen layout Menu Bar Menu items are available to set up zone and call filters System menu to exit the Event Monitor program System menu to Launch Reporting Reporting menu to view the Low Battery Report Reporting menu and to view the software version number Help menu Button Bar This area includes buttons used to silence or unsilence non emergency call tones show transmitter information resident information or location of a call displayed in the Event Monitor acknowledge cancel a call from some types of transmitters send a page view transmitter signal traffic and display or hide the Registers Event Monitor This area displays a list of currently active calls The following information is provided for each active call Call Type Transmitter device number Resident name Location and Time elapsed since the call was initiated Registers This area displays the tabs used to view and modify information about residents transmitters zones staff staff groups and assignments Figure 4 Tek CARE 500 Operating Screen amp Residents Register Gtccanreso ee inix Menu Bar y System Reporting Button Bar Call Tvpe Event Monitor Alarm Registers e Residents a
3. eeeeseeeeeeeeeeeeeeeese 14 Step 10 Enable Paging amp Add Pagers ccccccccccccccceccccceceeeeeeeeeceeeeeaeeeeeaaeasaaaaaaaaaas 15 Step 11 Create Resident Check In Times sscscssvsssccnrsncnncatasedniieaceocdcoscdccnedenetdsoaszscaszess 17 Step 2L reato SMil S ar sca te cet cance aidie n i ET E E 18 Step 13 Configure Call Types and Hardware Types cccsccssssesseseesseeeeeseeeeeeeees 18 Step 14 Set Up Central Monitoring 0 cece cccccccccccceceeceeeeeeeeeeeeeeeaeceeaaeaaaaeeaaaaaaaeags 19 Step 15 Set Up Password Protection xisvecsoesveeticdaarsiasievaessrdauaudsileccnadivencsiansaduedeleciiacs 20 Step 16 Save and Implement the Custom Configuration eeeeeseessse 20 Step 17 Test the System as assis tacensiecacteeeseencanadioiuondancoedenndenontunosstnenisesiimdunorddeauisenuivenne 21 System Customization rc 22 Step 1 Add Residents and Assign Them to Locations eeeeseeeeeeeeeeeeee 22 Step 2 Add SF501 Pendant Transmitters and Assign Them to Residents 24 Step 3 Set Up Check In Times to Check In Transmitters eeeesessessee 25 Step 4 Rename Delete and Add Zones cccccccccccceccccceececeeceeceeceeeeeeeenaeeeaaaeaaaaags 26 Step 5 Assign Transmitters to Zones cccccccceeeeceececcceceeeeeeeeeeeeeeeeeeeeeaaeaeaaaaaaaaaas 2i E E a 2 Step 7 Create Staff Groups sececccrecsavgasans
4. TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 41 System Operating Instructions Disable Supervision of an SF501 Pendant Transmitter This feature is available only for SF501 Pendant Transmitters When supervision is disabled on a transmitter the Tek CARE 500 system will not receive supervisory signals from that transmitter including missing and battery low statuses It will continue to receive calls from the transmitter Disable supervision when a resident leaves the facility with their pendant transmitter so that a Missing call will not appear on the LS501 Event Monitor You may also use a shift to schedule a regularly recurring time period when the resident will be away e First determine the transmitter s device number Click on the Registers button click on the Residents tab and then click on the Transmitters subtab In the residents list click on the resident s name and note the associated pendant transmitter s device number Clickonthe Transmitters tab click on the pendant transmitter s device number in the list on the left side of the Transmitters Register and then click the Disable Supervision subtab Click on the Edit button e Select one of the available shifts during which supervision is to be disabled by checking its box Shifts may have been set up by your installer see System Installation Create Shifts Or select Always to disable supervision until you re
5. e Type aname for the field in the Resident Fields Details area and click on the Apply button Use only letters and numbers in the field name Example field names include Resident Phone Physician Physician Phone Relative Relative Phone Medications e Repeat to add more custom fields Fields appear in the Residents Details area in the order in which they are entered To change the sequence click on a field name in the Resident Fields area and then click on the up and down arrows at the right to move the field up or down LS500 Config Tool C Program Files TekTone LS450 Configs TC500 120408 nc4 mi xj File Tools Help 6 Locations 9 Residents zi Transmitters e Check In e Call Types e Hardware Types e Zones e Pagers e staft e Staff Assignments Central Monitoring Po Reds HL P Resident Fields Find Next Phone Relatives Physician Medical Info zl CE P Tocatons SS l x Default None ES C m Select File gt Save Configuration to save your programming changes 14 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation Step 10 Enable Paging amp Add Pagers Skip this step if your system does not include pagers Pagers supplied by TekTone are programmed with unique identifying CAP codes which are used to add the pagers
6. Click on the Staff tab in the L 500 Config Tool Now add your custom text messages Click on the Add button in the Text Messages area e Type a custom message in the Details area Check the Has Subject box to automatically include the calling location with the message e Select L L2 or L3 staff type to send this message to just one staff type select None to send this message to all staff types e Click onthe Apply button e Repeat for each custom text message LS500 Config Tool C Program Files TekTone LS450 Configs TC500 120408 nc4 i c5 m x Ele Tools Help e Locations o Residents e Transmitters e Check In e Cal Types e Hardware Types e Zones Pagers 9 staft e Staff Assignments e Central Monitoring Staff Groups Ha gs HE A Details Edit a attend immediately Text bed pan required TEXT needs ice chips Text needs medication Text needs water TEXT ranmart ta miircac ctatinn zi Cancel Text Details Has Subject V Message needs Staff Type None ES C u 7 Select File gt Save Configuration to save your programming changes 16 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation Step 11 Create Resident Check In Times A check in time is a time period during which the system requires residents to press their rooms check
7. Reset a call Use a ballpoint pen or similar device to press the recessed black button on the back of the transmitter The transmitter will send a reset signal to the system and its call assurance LED will blink rapidly Call cannot be reset at the Tek CARE 500 master station computer it must be reset in person SF502 Wall Mounted Call Transmitter May be used either as a call button or a resident check in button Place a call Press and hold the large button on the front of the transmitter for at least 1 second The SF502 transmitter will transmit the call once only and its call assurance LED will blink rapidly To transmit the call continually press and hold the button Reset a call At the Tek CARE 500 master station computer click on the call in the LS501 Event Monitor software and then click the Acknowledge button to reset the call Resident Check In Push the button during the scheduled check in time period 34 IL 880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Operating Instructions SF505 Wireless Smoke Detector SF515 Passive Infra Red Detector motion detector SF520 Door Window Egress Transmitter SF525 Maintained NO Universal Contact Transmitter SF526 Momentary NO Universal Contact Transmitter Reset a call At the Tek CARE 500 master station computer click on the call in the LS501 Event Monitor software and then click the Acknowledge button to reset the c
8. Cal Types Hardware Types e Zones E Pagers e Staff e Staff Assignments e Central Monitoring Program Transmitter on Apply Transmitter Dev 4300 Inuse M Ignore Tamper M Hardware Model m SF529 Used as Emergency Check In Device Supervision Interval s min Timeout 240 min Assignment Location 1001 Willowbrook Battery x Ix x ix x ix x ix xd xis x 3 lt x gt lt xd x gt lt xp ix x5 N m o a NC512 Battery Low I Battery Changed Never cS C u Select File gt Save Configuration fo save your programming changes Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 13 System Installation Step 9 Add Custom Resident Information Fields In addition to resident name and location the Tek CARE 500 system can be customized to store any other resident information the facility desires such as address physician name and phone relative name and phone or medical information These fields are added using the LS500 Config Tool Later after your custom configuration has been uploaded to the LS501 Event Monitor these fields will appear in the Event Monitor Click on the Residents tab in the LS500 Config Tool To add custom fields for additional resident information e Click on the Add button in the Resident Fields area
9. e Click on the resident s name in the list on the left side of the Residents Register and then click on the Delete button on the Residents tab A window will pop up warning that you are about to delete a resident Click the OK button to completely remove the resident from the system Resident Locations Transmitters Aaron Andrews Resident Information y Angela Andrews Barry Babcock Name Henry Harris 5 Candace Clayton Phone Dennis Decker i Emily Ellington Foster Flynn Physician A Delete this entry Ginger George Medical Info g Henry Harris j Cancel gi Connected 40 ILS80 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Operating Instructions Reassign a Pendant Transmitter to Another Resident If an SF501 Pendant Transmitter is assigned to one resident and you want to reassign it to another resident Click on the Registers button click on the Residents tab and then click on the Transmitters tab in the Residents Details area Click on the current resident s name in the list at the left and note the pendant transmitter s Dev e Clickonthe Transmitters tab click on the Transmitter tab in the Transmitters Details area and then click on the pendant transmitter s Dev in the list at the left e Click on the Edit button in the Transmitters Details area sc
10. your residents to the Tek CARE 500 system Start the L 501 Event Monitor software e fthisprogramis not already running double click the LS501 Event Monitor icon on the desktop to start the Tek CARE 500 software When it is connected shown in the lower left of the Event Monitor window continue e Click on the Registers button and then click on the Residents tab Now add Residents e Click on the Resident tab in the Residents Details area and then click on the Add button Type the resident s name in the Name field of the Residents Details area If desired complete any custom fields that you added such as Resident Phone or Physician Use the Tab key to move from field to field Press the keyboard Enter key to type additional lines of text within a field e To include a resident photo click on the Add button in the Image area browse to an image file on the hard drive and click the Open button Image files may be in any of these formats BMP GIF JPG JPEG or PNG 22 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Customization NIES ini xi System Reporting Help m knowledge Send a page View traffic Registers Call Type Resident s EI ERES e e Residents Em Transmitters m Zones m Staff Staff Groups Assignments Residents table Apoly Cancel Resident Information Name angela Andrews Phone
11. 111 1111 Relatives Aaron Andrews 111 2222 Physician Dr Wilma Webster Medical Info Connected e Click onthe Locations tab in the Residents Details area and then click on the add button on the Locations tab A window will pop up that lists the locations in your facility Select the resident s location room from the list and click the OK button To select multiple locations hold the Ctrl key down and click each location before clicking the OK button If desired choose a default location from the drop down box this location will be displayed when acallis placed from the resident s SF501 Pendant Transmitter ini x System Reporting Help SHE Insite Show transmitte eside icat Show detected locator ise Send a page View traffic Recisters Call Type transmitter Resident s cation ime nmi Willowbrook 1003 Willowbrook 1004 Willowbrook 1005 Willowbrook 1006 Willowbrook 1007 Willowbrook Staff Groups 2 Assignments Z Details Printable Apply Cancel pce E f Locations a Men Willowbrook mm Nowher pur owhere Default None j Office Willowbrook Outside Front Willowbrook Reception Willowbrook Staff Lounge Willowbrook Women Willowbrook Choose locations to add for this resident OK Cancel e Click on the Apply button in the Residents Details area Click on the Printable button to create
12. Access By Default box to require passwords e Click the OK button to save the new passwords Step 16 Save and Implement the Custom Configuration Much of the programming so far has been created offline using the LS500 Config Tool software In this step you will save a copy of your custom configuration on the hard drive of the NC501A Master Station Computer Then you will upload or Commit your configuration to the L8501 Event Monitor software Save your custom configuration e Select File gt Save Configuration to save changes e Select File gt Consistency Check to run the consistency check e Fix any issues and then select File gt Save Configuration to save changes Upload your configuration to the LS501 Event Monitor Select File Commit Changes to update the Tek CARE 500 LS501 Event Monitor software with the customized programming Shut down the LS500 Config Tool Software 20 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation Step 17 Test the System This step will proceed more quickly using an assistant and two way radios or cellphones Test the system s transmitters one at a time e Initiate a call from a transmitter e Verify that the callis displayed in the LS501 Event Monitor window that the NC501A Master Station Computer s speakers play an alarm tone and that the transmitter is assigned to the correct location e For SF501 Pendant Tran
13. Event Monitor and check the box next to Hide transmitters already in system and the box next to Hide supervisions The call will appear as an alarm in the Traffic window Click on the alarm to highlight it and then click on the Add transmitter to system button The Event Monitor window will pop up with the Transmitters Register highlighted The Dev appears in the Transmitters area of the Transmitters Register x Add transmitter to system v Hide transmitters already in system V Hide supervisions Show only transmitter Status Flags SandMarin Tme supervision alarm Aaso a 2008 12 04 02 55PM A001 supervision alarm 1 2008 12 04 02 55 PM In the Transmitters Register check the box next to Assume factory settings In the Hardware area choose transmitter model SF501 from the drop down box Scroll down to the Resident drop down box select a resident to assign the transmitter to and click the Apply button Thecall should now appearin the Event Monitor window including the resident s name in the Resident s column Cancel the call from that transmitter the call will disappear from the Event Monitor window Label the transmitter so that you can give it to the correct resident Return to step A to assign another transmitter For systems with up to 1500 transmitters use the default Supervision settings changing these settings requires reprogramming the transmitter as described in System Installation Program and A
14. In afew moments the call will appear in the Event Monitor Cancel the call from that transmitter The call will disappear from the Event Monitor Residents Transmitters e Zones Staff o Staff Groups Assignments EV r DE es ly Cancel JV Assume factory settings Program Transmitter on Apply r Hardware aj 1 oe Model JI SF501 v Inuse M Ignore Tamper M Used as call alarm Device gt r Supervision r Assignment Interval s min Location Mobile 4 b Connected e Repeat this procedure to add the next transmitter Step 4 Program and Add NC511 Repeaters NC512 Locators and Remaining Transmitters 8 IL880 Tek CARE9500 Manual In this step you will program repeaters locators and remaining transmitters to assign unique device numbers Dev to them This process will also add these devices to the Tek CARE 500 You will then mark each device with its device number and record its device and model number on the programming worksheet at the back of this manual Transmitters that are added in this step include the SF505 Wireless Smoke Detector SF515 Motion Detector SF520 Door Window Egress Transmitter SF525 Maintained NO Universal Contact and SF526 Momentary NO Universal Contact You may also add transmitters activated by buttons call cords or pull down switches in this step if you prefer to assign your own device numb
15. SC eek Days 05 00 06 00 SMTWTFS 4 Time Interval Start Time os oo End Time Jos oo fx ix xe xq xg xp xo sg ce C XU S Select File gt Save Configuration to save your programming changes Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 17 System Installation Step 12 Create Shifts Shifts are used to schedule time periods when Central Monitoring is enabled when supervision of a transmitter is disabled or when specific pagers annunciate calls Click on the Staff Assignments tab in the LS500 Config Tool Now create Shifts e Click on the Add button in the Shifts area e In the Shift Details area type a name for the shift e Using 24 hour Military time enter a Start Time and an End Time in the Shift Details area Midnight is 00 00 Start and End times must be at least 10 minutes apart e Use the checkboxes to select which days of the week this event is scheduled e Click onthe Apply button Note A single time period cannot cross midnight into the next day divide it into two time period entries For example create these two entries to create a scheduled time period of 6 00 PM Friday to 10 00 AM Saturday Begin 18 00 End 23 59 Day Friday Begin 00 00 End 10 00 Day Saturday ipi xi File Tools Help e Locations o Residents Transmitters
16. TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 59 Tek CARE 500 Programming Worksheet Facility Wing Transmitter Dev Model Location Room Resident Complete 60 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved
17. Write the assigned device number Dev on the back of the transmitter repeater or locator Also record the transmitter s Dev and model number on the programming worksheet at the back of this manual Disconnect the programmed device from the receiver s programming cable and close the device ForSF529 A and SF531 A stations replace the connector onthe programming header in its original orientation IL880 Tek CARE 500 Manual 9 System Installation e Repeat this procedure to program the next device When all devices have been programmed remove the programming cable from the NC510 Receiver and close the receiver Step 5 Install the Repeaters Locators and Stationary Transmitters Physically install the repeaters locators and stationary transmitters in their final locations Note the location room number or location name of each device on the programming worksheet You now have enough information on the programming worksheet to finish configuring the Tek CARE 500 system Step 6 Start the LS500 Config Tool Software The LS500 Config Tool software is an offline programming tool used to configure your Tek CARE 500 system Over the next several pages you will learn how to use the Config Tool to complete a custom system programming configuration and save it to the master station computer s hard drive You will then upload your custom programming configuration to the LS501 Event Monitor If the LS501 Event Monitor is
18. button at the bottom of the screen and then print your report Data Backup Dataset files have the db extension and are stored in the C Program Files TekTone NC47 ONDataN subdirectory on the Tek CARE 500 Master Station Computer To back up datasets copy the db files toa CD R disk or a USB flash drive not included Do not copy the newest two datasets while Tek CARE 500 is running To restore datasets copy the db files from the backup media CD R or USB flash drive to the C Program Files TekTone NC470 Data directory on the Tek CARE 500 machine Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 49 Remote Event Monitoring The LS586 Remote Event Monitor software is used to connect additional personal computers PCs running Microsoft Windows to the Tek CARE 500 system via the facility s LAN local area network The software provides real time monitoring of all system activity creates reports using a web browser and plays call tones via the PC s speakers if this option is selected The LS586 Remote Event Monitor software may be installed on up to nine of the facility s PCs Note The LS586 Remote Event Monitor software is a supplemental system monitoring tool and must not be used as the primary means of annunciation for the Tek CARE 500 system To respond to calls staff must have access to certain features that are available only on the NC501A Master Station Computer Th
19. e Central Monitoring P Lans LY PZ Proximitymeps Find Nex Nowhere Name Willowbrook i bath bath Proximity Map r Transmitters r Residents X bath bath Staff Lounge IL880 Tek CARE 500 Manual 11 System Installation Now add Locations LS500 Config Tool Unsaved lol xl Ele Tools Help e Locations e Residents e Transmitters e Check In e Cal Types e Hardware Types e Zones e Pagers e stet e Staff Assignments e Central Monitoring Click on the Add button in the Locations area In the Locations Details area type a location name such as aresident s room number Staff Lounge or Mens Room If you are notusing proximity maps click the Apply button in the Locations Details area If you have added proximity maps in the Locations Details area select which map the location appears on in the drop down box and click the Apply button A red dot will appear in the upper left corner of the proximity map This is alocation indicator Click on the Edit button in the Proximity Maps Details area then click and drag the location indicator red dot to the map position that best represents that location and click the Apply button in the Proximity Maps Details area Repeat to add all locations Tocations LIE pees Pt 1001 Willowbrook 3 1002 Willowbrook 1003 Willowbrook 1004 Willowb
20. e Check In e Call Types e Hardware Types zi Zones e Pagers e staff Staff Assignments Central Monitoring P Asgmets l Mame stre end re Week av CM weekday pm b 19 00 00 00 CM weekday am amp 00 00 07 00 MTWTF CM weekend ay 00 00 00 00 S S Always a 00 00 00 00 SMTWTFS Page Resets 7 Settings Shift Details Level gt Shift Name Church st Agnes Page Faults 7 StartTime 7 45 End Time 5 fis o X Select File gt Save Configuration fo save your programming changes Step 13 Configure Call Types and Hardware Types Usually you will not need to modify these settings The LS500 Config Tool s Call Types tab is used to change call type specific behaviors such as priority and tones You can also modify the system default call filters All Calls High Priority Calls No Calls and Only Code or add new call filters for use with staff and pager assignments The LS500 Config Tool s Hardware Types tab is used to change or add station specific behaviors For example an SF502 can be a Call Alarm Device or a Check In Device 18 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation Step 14 Set Up Central Monitoring When Central Monitoring is enabled the Tek CARE 500 LS501 Event Monitor sends events such as alarms rese
21. enable it Click on the Apply button When supervision is disabled If you have selected to disable a transmitter Always when the resident returns repeat the above procedure unchecking the box next to Always to re enable supervision Residents Transmitters zones staff e staff Groups Assignments Disable Supervision sF501 z C None D sr501 Always CM weekday am B sr501 CM weekend CM weekday pm B srso1 Staff day O Staffeve 8 seso Staff night pt1 O Staff night pt2 Staff weekend day O Staff weekend night pti ge Staff weekend night pt2 E3 Church Bus SF529 ES NC512 42 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Operating Instructions Delete a Pendant Transmitter from the System If an SF501 Pendant Transmitter has been broken delete it from the Tek CARE 500 system First determine the transmitter s device number If the transmitter is still assigned to aresident click on the Registers button click on the Residents tab and then click on the Transmitters subtab In the residents list click on the resident s name and note the associated pendant transmitter s device number e Click onthe Transmitters tab click on the pendant transmitter s device number in the list on the left side of the Transmitters Register and then click the Delete button on the Transmitters tab e A wind
22. group Choose the level primary secondary or tertiary and the shift Also choose whether to send pages for faults 28 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Customization e Choose the device type a transmitter zone or all devices the specific transmitter or zone and the filter all calls no calls only code or high priority calls Also choose whether to send a page when a call is reset e Click onthe Apply button e Repeat procedure to create additional staff assignments 6 Residents Transmitters Zones Staff staff Groups Assignments E Deals ly Cancel J Staff Quentin Quinn to East Willowbrook Name Rachel Rice gt v Filter A Calls Page Resets Settings Level Primary v Shift Staff day Page Faults 7 Step 9 Save the Configuration In this step you will save a copy of your final custom configuration on the hard drive of the NC501A Master Station Computer This copy can be used to reload your current configuration to the Tek CARE 500 system if needed Shut down the LS500 Config Tool Software if it is running Restart the LS500 Config Tool software The L S500 Config Tool software is an offline programming tool used for offline configuration of your Tek CARE 500 system It is also used to save and reload custom configurations e Ifthe LS501 Event
23. not running double click the LS501 Event Monitor icon on the desktop to start the Tek CARE 500 software When it is connected shown in the lower left of the Event Monitor window LS500 Config Tool continue e Double click the LS500 Config Tool icon on one 5 E the desktop choose Load Data From Network and click OK This loads the current gc on per n LS501 Event Monitor configuration including transmitters locators and repeaters that were added to the system in the previous steps The next screenshot is the LS500 Config Tool window that will appear Select File gt Save Configuration As and select a filename for the configuration you will be creating ini File Tools Help e Locations e Residents e Transmitters e Check In e Cal Types e Hardware Types e Zones e Pagers e stet e Staff Assignments Central Monitoring Kios 000 ml PZ Proximity eps Sl Find Next Name Nowhere Proximity Map None r Transmitters p Residents Bj A100 A300 3 A200 mg A500 Ready sks 10 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation These buttons are used to add modify and delete items in the Config Tool Add another item of the current type Delete the currently selected item edt Edit the selected item Apply A pply sa
24. shown in the lower left of the Event Monitor window continue Double click the L 500 Config Tool icon on the desktop choose Load Data From Network and click OK This loads the configuration as it currently exists on the LS501 Event Monitor including residents resident location assignments resident transmitter assignments and SF501 Pendant Transmitters you added using the LS501 Event Monitor software Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 45 System Operating Instructions The LS500 Config Tool window will appear next Save and back up the new configuration file Select File Save Configuration As and choose a filename such as today s date for the configuration file you are creating By default this file is saved on the NC501A Master Station Computer s hard drive in the C Program Files TekTone LS450 Configs directory with a file extension of nc4 If desired you may save this file to another location such as the Desktop Tek Tone strongly recommends that you also back up your saved configuration file to a CD R disc or a USB flash drive not included Shut down the LS500 Config Tool Software Reload a Previously Saved Configuration You can completely replace your current system configuration with an earlier saved configuration Note that this process completely deletes all current configuration settings Therefore before proceeding save and back up
25. the Quentin Qum Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Message box or select a preconfigured message from the drop down box and selecta priority Low Medium High or Urgent High and urgent override vibrate setting on pager Click the Send button Priority C Low 8 Medium C High Urgent IL880 Tek CARE 500 Manual 43 System Operating Instructions Using the Resident Check In Feature The resident check in feature reduces staff labor from manual up and about resident checks A check in time is a time period during which the system requires a resident to press the room s check in button or activate its motion detector Use SF502 Wall Mounted Call Transmitters SF529 A Wireless Assistance Call amp Resident Check In Stations or SF515 Passive Infra Red Detectors At other times the system ignores button presses and motion from check in devices If the check in button is not pressed or the motion detector is not activated during the scheduled time period an nactivity call appears in the LS501 Event Monitor To reset an Inactivity call at the Tek CARE 500 master station computer click on the call in the L 501 Event Monitor software and then click the Acknowledge button Pressing the check in button on an SF502 transmitter or an SF529 A station will also reset an Inactivity call Low Battery Replacement A transmitter sends
26. to the Tek CARE 500 system The system includes several standard text messages that can be sent to pagers you can also add your own custom text messages Click on the Pagers tab in the L 500 Config Tool First enable paging e Click on the Edit button in the RF Paging Settings area Check the box next to Enabled Select the Paging Base Type COMP2 Scope or TAP and modify other Protocol Settings according to your paging transmitter base s instruction manual e Click onthe Apply button Now add pagers e Click on the Add button in the RF Pagers area e Type a pager s CAP code in the Details area and click on the Apply button e Repeat for each pager lolx File Tools Help e Locations 9 Residents LI Transmitters e Check In e Cal Types e Hardware Types Zones 9 Pagers e staft 9 Staff Assignments 6 Central Monitoring P Rreaes 0 HZ Protocol Settings Enabled v Base Type covez v Automatic Paging Settings CAP Base 000 Auto Page IV Scope Baud Fast Regenerate seconds 300 a COMP2Esc V Secondary seconds EE r Other Settings retary econ 80 no Global cap 40024 Apply Pager Type New Scope GEO 408M Port cows x vm T U sE 0 IL880 Tek CARE 500 Manual 15 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation
27. 25PM l supervision alarm 2008 08 12 12 25 PM 38 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Operating Instructions In the Transmitters Register check the box next to Assume factory settings In the Hardware area choose transmitter model SF501 from the drop down box Scroll down to the Resident drop down box select a resident to assign the transmitter to and click the Apply button The call should now appear in the Event Monitor window including the resident s name in the Resident s column Cancel the call from that transmitter the call will disappear from the Event Monitor window Label the transmitter so that you can give it to the correct resident Return to step A to assign another transmitter For systems with up to 1500 transmitters use the default Supervision settings changing these settings requires reprogramming the transmitter as described in System Installation Program and Add NC511 Repeaters NC512 Locators and Remaining Transmitters For systems with more than 1500 transmitters please call Tek Tone Technical Support at 800 327 8466 Option 2 D Ifthe transmitter does not appear in the Traffic window it has been added to the system buthas been removed from service Uncheck the box next to Hide transmitters already in system in the Traffic window The call will appear as an alarm in the Traffic window Note the number assigned to the tra
28. 512 BAT604 BA505 Replacement Battery for SF505 SF515 SF520 SF525 SF526 SF527 SF528 SF529 A SF530 SF531 A BAT608 BA502 Replacement Battery for SF502 BAT609 BA501 Replacement Battery for SF501 FA202 SF505 Wireless Smoke Detector FA203S SF502 Wall Mounted Call Transmitter FA206S SF515 Passive Infra Red Detector FA210 SF525 Maintained NO Universal Contact Wireless Transmitter FA210M SF526 Momentary NO Universal Contact Wireless Transmitter FA210W SF520 Door Window Egress Transmitter FA223S LTH SF501 Water Resistant Single Button Call Transmitter FA403 NC510 Receiver FA536 NC512 Locator FA570 NC511 Repeater Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 3 aur 9U0Ud joued WIEN Od JO IWSUCL JeDeg ZH 09 OVA OcL 0l LO Ajquiassy 19euuooJelu Od jddng jewog 01Syd Jejuug je eJeg ouo o pIA VOA pueoghey JOAIQOOY pee p NAR m Q PA Jojoeuuo p109 JOMOd suonoeuuo 1ejnduio5 uonejs 1jejse N WLOSON z 9J4nB1iJ Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 4 IL880 Tek CARE 500 Manual System Installation NC501A Mast
29. ERR OUI PAIUDE 47 About BE EE LU UU E 40 Creatine d REPOL seesinane ea oriei ne ce Mc a a terteer on referee fee Ronee errr 49 Report Ni sson snc ce xcd ueste mite bac eea NaS AASER eNEAN NEEESE 49 Pia D CEON EE v MR 49 Remote Event Monitoring eere eere eee 50 Set Up LS586 Remote Event Monitor Software cccccccccccccccccecceececeeeeeeeeeeeeeanaeeaaas 50 The LS586 Remote Event Monitor SCLC CU 215 cubsurediersqe uen zd RU ieanscsgsauasienosqosessoascnadiess 52 hU n 22 leise c P 52 Clear a Monitor UNG ooo acttnetec een sseseyesris easenceneocdactudeutlvesasnaesitb aeevaceeectatvousevendtnecat 52 Reporting System MENS UNOS ata tanned cette steed terion see geteemoeatinueceacdeesewaauedutesednatea hae 53 I pe M S Tek CARE 500 Programming Worksheets 55 Illustrations Figure 1 PK510 Serial Cable amp Programming Cable Connections 2 Figure 2 NC501A Master Station Computer Connections esses Figure 3 Central Monitoring Device List nsnnnrseereseeseerreesresssessssessssssssssssssssssss 30 Figure 4 Tek CARE 500 Operating Screen amp Residents Register 32 Figure 5 Report Options sngensanac dan ngennadonentcaacsnracenencenteisenadendeg
30. Monitoris notrunning double click the LS501 Event Monitor icon on the desktop to start the Tek CARE 500 software When it is connected shown in the lower left of the Event Monitor window continue Double click the LS500 Config Tool icon on the desktop choose Load Data From Network and click OK This loads the configuration as it currently exists on the LS501 Event Monitor including residents resident location and transmitter assignments staff groups and assignments zones and SF501 Pendant Transmitters you added using the LS501 Event Monitor software The LS500 Config Tool window will appear next Save and back up the new configuration file Select File Save Configuration As and choose a filename such as today s date for the configuration file you are creating By default this file is saved on the NC501A Master Station Computer s hard drive in the C Program Files TekTone LS450 Configs directory with a file extension of nc4 If desired you may save this file to another location such as the Desktop Tek Tone strongly recommends that you also back up your saved configuration file to a CD R disc or a USB flash drive not included Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL 880 Tek CARE 500 Manual e 29 System Customization Step 10 Print the Central Monitoring Device List The Central Monitoring Device List is used by your Central Monitoring facility to match the ID that is transmitt
31. SF529 A SF530 SF531 A HCQ3B6U1XFM ue IL815 Tek Care 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Table of Contents System dnstalldll lu eas inuncudsunt asus ge EntuxG Eua EuowuLa VE de KUBA DE RR ED CIR 1 FEguipment Installation So ssssracnecosaucoranhieatnscineasencaata cenecumdeasuuedsnosnenesteectaencmentasageevatensneserats l System COTO TIUS oom dsutsbesedasusttunss deve uud aa e e oiriin aian l NC501A Master Station Computer Setup and Usage esses v Initial Setup and Programming Work Flow eese 5 Step 1 Install the NC501A Master Station Computer and the NC510 Receiver 5 step 2 Start the 55507 Event Monitor Software iuis ster Rek ks ee petes dua pedal 6 Step 3 Add Transmitters Activated by Button Call Cord or Pull Down Switch 6 Step 4 Program and Add NC511 Repeaters NC512 Locators and Remaining Transmitters suicordcesantau a uen tenses xoc S tuti Eam epaa dod civ sb daa esu en amd ENERE 8 Step 5 Install the Repeaters Locators and Stationary Transmitters 10 Step 6 Start the L 500 Config Tool Software cccccccccccceccccceeeeeeeeeeeeeeeeaaeeaaaaaeaaeaas 10 Step 7 Add Locations een ne eer ne ener ere ee ere eee ee l1 Step 8 Assign Locations to Repeaters Locators and Stationary Transmitters 13 Step 9 Add Custom Resident Information Fields
32. TekTone Communications for today and tomorrow Alpha Communications 42 Central Drive Farmingdale NY 11735 1202 Phone 631 777 5500 Fax 631 777 5599 Website www AlphaCommunications com Email info alphacommunications com TOLL FREE Technical 1 800 666 4800 IL880 SECTION E Rev 2 04 2009 Tek CARE 500 Wireless Emergency Call System Operation Installation and Service Manual TekTone has designed Tek CARE 500 to work as a system Its NC501A Master Station Computer has been carefully designed and matched to work with Tek CARE 500 wireless and wired peripherals TekTone will not warrant or support components of Tek CARE 500 that are purchased separately unless the components are add ons to previously sold systems TekTone will also not warrant or support a system that is a mix of TekTone and Non TekTone parts unless prior permission has been obtained A site survey must be performed and submitted before ordering a Tek CARE 500 system In order to track our systems and to inform facilities of software upgrades full site information site name address and phone number will be required when ordering Site information and NC501 warranty numbers will also be required when requesting technical support Operation Installation and Service Manual Copyright 2003 2009 TekTone Sound amp Signal Mfg Inc All rights reserved No part of this publication may be copied wi
33. a Battery Low call to the LS501 Event Monitor when its battery needs to be replaced To clear the call select the call line and click on the Acknowledge button You may replace the battery immediately or you may choose to run a Low Battery Report weekly and replace all low batteries at that time The Low Battery Report shows the Transmitter ID Dev Hardware Type Location and Resident of all transmitters that need their batteries changed To create the report click on the Reporting menu at the top of the LS501 Event Monitor software Main Window see Figure 4 and then select Low Battery Report Z Low Battery Report Microsoft Internet Explorer zini xj m cat vow remm moos OO Ae Address a C Program Files TekTone NC470 batteries html Low Battery Report Transmitter 1 Hardware Type Location Jesieni A100 SF502 Staff Lounge Willowbrook Produced by Tek CARE9500 39 My Computer After you insert a new battery into a transmitter the transmitter s battery information in the Transmitters Register will automatically update within its next Supervision Interval Transmitter Zones Prparam Transmitter on Annlv oare ansmiter o pply z A Location staff Lounge Willowbrook gy SF501 9 SF501 Interval 12 5 min srsoi SF501 Timeout eoo min D SF501 r Battery 3 SF531 A300 SF529 A500 ES NC512 Battery Low I Battery Changed D
34. a printable report of this resident s information e Repeat this procedure to add the next resident Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL 880 Tek CARE 500 Manual e 23 System Customization Step 2 Add SF501 Pendant Transmitters and Assign Them to Residents In this step you will assign individual SF501 Pendant Transmitters to the residents that will be carrying them Your installer may have added these transmitters to the system in the earlier step System Installation Add Transmitters Activated by Button Call Cord or Pull Down Switch If a pendant transmitter has not yet been added to your system you will add it in this step The Tek CARE 500 system assigns the Mobile location to SF501 Pendant Transmitters It uses NC512 Locators to aid in determining where a resident is located when he she places a call with the SF501 Pendant Transmitter In the LS501 Event Monitor software click on the Transmitters tab in the Registers Assign an SF501 pendant transmitter to a resident adding it to the system if necessary A Insert the battery into the SF501 Pendant Transmitter and place a call B Ifthe transmitter has already been added to the system it will appear as acallin the LS501 Event Monitor window If it does not appear in the Event Monitor window go to step C Note the number assigned to the transmitter in the monitor window and click on that transmitter in the list at the bo
35. all SF527 Wireless Support Module with SF337C Waterproof Emergency Switch SF528 Wireless Support Module with SF340B Emergency Switch not waterproof SF531 A Wireless Emergency Call Station not waterproof Place a call Push the red emergency switch down or pull the attached cord The transmitter will transmit the call and its call assurance LED will light Reset a call Push the red emergency switch up The transmitter will send a reset signal to the system and its call assurance LED will go out Call cannot be reset at the Tek CARE 500 master station computer it must be reset in person SF529 A Wireless Assistance Call amp Resident Check In Station Place a call Push the red emergency switch down or pull the attached cord The transmitter will transmit the call and its call assurance LED will light Reset a call Push the red emergency switch up The transmitter will send a reset signal to the system and its call assurance LED will go out Call cannot be reset at the Tek CARE 500 master station computer it must be reset in person Resident Check In Push the check in button during the scheduled check in time period SF530 Single Patient Station Place a call Push the call button at the end of the associated call cord The transmitter will transmit the call and the call assurance LED will light Reset a call Push reset button on the patient station The transmitter will send a reset signal to the system and the call assuran
36. also be connected to the master station computer follow the manufacturer s directions for installation Turn on the master station computer and monitor Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 5 System Installation Step 2 Start the LS501 Event Monitor Software The LS501 Event Monitor software is the primary part of the Tek CARE 500 software and is used to monitor calls from wireless transmitters It can also be used to perform some system programming functions This is considered online programming Double click the LS501 Event Monitor icon on the desktop to start the Tek CARE 500 software When it is connected shown in the lower left of the Event Monitor window continue The LS501 Event Monitor screen has two main areas The top area shows calls sent by the transmitters that have been programmed into the system The bottom area is displayed by clicking on the Registers button and includes tabs for Residents Transmitters Zones etc The Registers display information such as residents names that has been programmed into the system It can also be used for online programming of the Tek CARE 500 system Tek caRE 500 iol xi System Reporting Help Silence Unsilence Show transmitter Show resident Show locaton Show detected location Acknowledge Send a page View traffic Registers Call Type Resident s Locaton Time T F
37. asauncadenvadenesaunntanninendninaasasaznomagcbadonbweanssemenetoes 28 Step 8 Create Staff Assignments eeeeeeseeessseessssssssssssssssssssssssssseeoseseeeseererreeeeee 28 Step 9 Save the Configuration seeeeeeeseseeesesressssssssssssssssssssssssssseeessseeesrerererereee 29 Step 10 Print the Central Monitoring Device List eseeeeeeeeeeeeeeeeeeeeeeee 30 System Troubleshooting Guide 31 System Operating Instructions sss suus 32 NC501A Master Station Setup and Usage uiam riri e ta REPE FE VERMDRR Tav Ea sabia docdtuebe bod E rudaaraios 32 The Tek CARE 500 Operating Screen s ccsscscacssisasscsevasincsassecesadasenscedbeatcesavoatasassadendenss 34 ouo MNrc 33 usui 33 DTA YN ERN ET 34 Reporine Memi ss sere 34 Imus c 34 Place als amd Reset C alls oosessesctsnan zia xong Es usi sa E mauUs uel E a Pb TRECE cU E SU MINUS ERRMESR da DMECE 34 Password Protection suseso N E actum opes aE 35 Adda New Resident oieri E ETa 36 Assign an SF501 Pendant Transmitter to a Resident sss 37 Move a Resident to Another Room sssssseeeeeeseeeeesssssssssssssssssseeeeeereeeeeesssesssssssssssseo 39 Remove a Resident from the System ses esicticns deie
38. asuiientntitinevendoucssensetvsseceuseavadenbaweenteventaed AO Reassign a Pendant Transmitter to Another Resident sss 4 Temporarily Remove a Pendant Transmitter from Service eseeeeeesesseess 4 Disable Supervision of an SF501 Pendant Transmitter esses 42 Delete a Pendant Transmitter from the System siasssoie epi trt eee esci tte ei nee bere hs 43 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved ILS15 Tek Care 500 Manual s 111 Table of Contents iv IL815 Tek Care 500 Manual IPAS na 43 Using the Resident Check In Feature assinccssarsansscagsacanserensnezcoocsanten qve dee uU SE er Sao Qo R RE Low Battery Replacement asccsanannncenmnecoeteroseeceaneronbebaseepeeaenet Guawetaagidoneiconeseaedteasadeadaaannes 44 Missing Transmitters TETTE EE 45 JTampered DESUSTMDEOES cs sncsssecsnncaneusnasedacinscodede tadauindaeienechitobuas eieiei 45 Save and Back Up Your Current Configuration ccccccccccccccceeeeeeeeceeeeeeeaaeeeaaaeeaeees 45 Reload a Previously Saved Configuration cccccccccccsceccccssecsssssssssessssesseseseseseeseees 46 Reporting System Instructions ecceeeese 47 LOW Bate p Repo eas diae uo inline duse doge ad ose ted esses ius itd diet du Des diio qu xpo bd E GONE 47 MCT FR OE NS esses gsc atcccitoas Cation a dU MUSe cci RU UPS EPOD IR
39. at eden eaten aguoeasuaindenenbielt 48 Figure 6 L5586 Remote Event Monitor cccccccccccssceeccneecsssncsssssssseessssesseeeeseeeees ST Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation Before beginning installation of the Tek CARE 500 Wireless Emergency Call System ensure that a site survey has been done by a qualified TekTone representative using the NCS00SK Site Survey Kit This is a necessary step to correctly determine what equipment is necessary and where it should be located A properly done site survey will also identify potential problem areas in a facility so that those issues may be addressed The Tek CARE 500 system can include NC511 Repeaters NC512 Locators SF501 mobile Pendant Call Transmitters and a variety of stationary call transmitters These include check in assistance stations emergency switches room stations wall mounted transmitters motion detectors smoke detectors door window egress transmitters and universal NO or NC transmitters System Components TekTone s Tek CARE 500 Wireless Emergency Call System consists of and or supports the following equipment Each unit is packaged with specific installation programming and operating instructions For more detailed information see individual specification sheets on our Website www tektone com NCS501A Master Station Computer The core component of the Tek CARE 500 system NC502 PC Alarm Pan
40. ationary transmitters Start the LS500 Config Tool software Add locations where locators repeaters and stationary transmitters will be installed Assign locations to repeaters locators and stationary transmitters Add custom resident information fields 10 Enable paging add pagers and modify default text messages if used 11 Create resident check in times 12 Create shifts for staff central monitoring and disabling transmitter supervision 13 Configure call types and hardware types or use defaults 14 Set up Central Monitoring if used 15 Set up password protection 16 Save and implement the custom configuration 17 Test the system 2 OMNI DMs Step 1 Install the NC501A Master Station Computer and the NC510 Receiver Connect the monitor keyboard and mouse to the NC501A Master Station Computer Connect the NC510 Receiver to the NC501A Master Station Computer s COM4 top left serial port as shown in Figures I and 2 Install the NC510 Receiver near the NC501A Master Station Computer on the wall behind it for example to simplify transmitter programming If the system includes pagers connect the NC365A Paging Transmitter to the NC501A Master Station Computer s COMG top right serial port as shown in Figure 2 If the system includes Central Monitoring connect the NC502 PC Alarm Panel to the NC501A Master Station Computer s COMO bottom left serial port as shown in Figure 2 A parallel or USB printer may
41. ce LED will go out Call cannot be reset at the Tek CARE 500 master station computer it must be reset in person Password Protection Password protection is turned on or off via the LS500 Config Tool Enter Password see System Installation Set Up Password Protection When Enter Password password protection is turned on a password must be entered in the LS501 Event Monitor software before information in the reai Letters and numbers only registers can be added edited or deleted Calls and reports remain ok cane fully functional After yov ve entered a valid password all editing remains available until you close the registers by clicking on the Registers button Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 35 System Operating Instructions Add a New Resident Residents are the recipients of care at your facility whether you call them residents clients or patients The Tek CARE 500 system associates individual residents with their respective rooms locations and transmitters so it can show which resident has placed a call activated his her transmitter If a room has two residents each of them can be assigned to the same location and stationary transmitter Both names will then be displayed on the Event Monitor when a call is placed from that transmitter In addition to resident name and location the system may have been customized by your install
42. ceived another site survey must be performed by a qualified Tek Tone representative Before beginning this site survey disable all transmitters including locators and repeaters by removing batteries and other power sources Perform the site survey as described in the NC500SK Survey Kit User Manual If isolated problems arise with individual transmitters verify the correct programming instructions as outlined in System Installation Add Transmitters Activated by Button Call Cord or Pull Down Switch or System Installation Program and Add NC511I Repeaters NC512 Locators and Remaining Transmitters The following chart lists other possible equipment problems their causes and recommended solutions Symptom Transmissions are not displayed on screen Audio indications are not heard Can t print reports Messages are not sent to pagers Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Possible Cause No power to the receiver Solution Verify that receiver is plugged in Verify that receiver is powered by removing its cover and checking that the three red LEDs are flashing No connection or bad connection from the receiver to the PC Check the connections between the receiver and the PC Verify that comm port setting in the configuration menu signal interface setup matches the actual connection Transmitters were removed from service Verify that the n use box in the Transmi
43. cklace and belt clip the SF501 places an alarm signal that can be reset only by pressing the reset button on its reverse SF502 Wall Mounted Call Transmitter The SF502 places an alarm signal that can be reset only at the Tek CARE 500 NC501A Master Station Computer Includes an attachable necklace for use as a portable transmitter SF505 Wireless Smoke Detector Transmits an alarm signal when the smoke detector is activated The signal will be reset automatically when the detector is clear of all smoke Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 1 System Installation SF515 Passive Infra Red Detector The SF515 is a motion detector that is sensitive to moving heat infrared radiation Can be used as a check in device or a security device by monitoring activity WJ SF520 Door Window Egress Transmitter Use to monitor door and window activity May be used as either NO or NC to allow for a variety of applications Alarms are automatically reset when returned to normal state SF525 Maintained NO Universal Contact Transmitter Use with a maintained NO switch for a variety of applications Alarms are automatically reset when returned to normal state SF526 Momentary NO Universal Contact Transmitter Use with a momentary NO switch for a variety of applications Alarms must be reset at point of origin showers and bathrooms or anywhere a high priority call is desired Alarms
44. creen Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 37 System Operating Instructions e Click on the Edit button in the Transmitters Details area and verify that the In use box is checked Scroll down to the Resident drop down box select a resident to assign the transmitter to and click the Apply button e Placeacall from the transmitter and verify that it appears as a call in the LS501 Event Monitor window with the correct resident s name in the Resident s column Cancel the call e Label the transmitter so that you can give it to the correct resident If the SF501 Pendant Transmitter is not in the system or you do not know its Dev A Insert the battery into the SF501 Pendant Transmitter and place a call B Ifthe transmitter has already been added to the system andis marked n use it will appear as acallin the LS501 Event Monitor window If it does not appear in the Event Monitor window go to step C Note the number assigned to the transmitter in the monitor window and click on that transmitter in the list at the bottom left of the screen Then click on the Edit button in the Transmitters Details area and verify that the n use box 1s checked Scroll down to the Resident drop down box select a resident to assign the transmitter to and click the Apply button Cancel the call from that transmitter and label the transmitter so that you can give it to the correct re
45. d Night XariaXadrian I Yves Yardley Zelda Zachery X Quentin Quinn Step 8 Create Staff Assignments Skip this step if your Tek CARE 500 system does not include pagers The Tek CARE 500 system sends automatic text messages to pagers in response to calls from transmitters Staff Assignments are the final step in customizing your system to send automatic text messages to staff pagers Staff Assignments are used to assign shifts to staff and staff groups which determines when they will receive automatic text messages Staff Assignments are also used to assign transmitters and or zones to staff and staff groups which determines which transmitters will send them automatic text messages If you need additional shifts complete Save the Configuration at the end of this section to save your current system settings Then use the LS500 Config Tool software to complete Create Shifts and Save and Implement the Custom Configuration in the System Installation section before returning to this step In the L 501 Event Monitor software click on the Assignments tab in the Registers Now create staff assignments A staff assignment consists of three main parts the staff who will receive pages the shift when they will receive them and the transmitter or zone that they will receive them from e Click onthe Add button e Choose the staff type staff group or all staff and staff name the name of a staff member or a staff
46. dd NC511 Repeaters NC512 Locators and Remaining Transmitters For systems with more than 1500 transmitters please call TekTone Technical Support at 800 327 8466 Option 2 Step 3 Assign Check In Times to Check In Transmitters A check in time is a time period during which the system requires a resident to press the room s check in button or activate its motion detector Use SF502 Wall Mounted Call Transmitters SF529 A Wireless Assistance Call amp Resident Check In Stations or SF515 Passive Infra Red Detectors If the check in button is not pressed or the motion detector is not activated during the scheduled time period an nactivity call appears in the LS501 Event Monitor In the LS501 Event Monitor software click on the Transmitters tab in the Registers Assign check in times to check in transmitters e Click on the Dev of acheck in transmitter in the list at the left Refer to your completed programming worksheet to determine which resident s room the transmitter is located in SF502 Wall Mounted Call Transmitters SF529 A Wireless Assistance Call amp Resident Check In Stations and SF515 Passive Infra Red Detectors may be used as check in transmitters e Click on the Check In tab in the Transmitters Details area This tab is only available for transmitters that have been configured as check in devices Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 25 Sys
47. detected location Button Click on a call from an SF501 Pendant Transmitter in the Event Monitor and then click the Show detected location button to display the proximity map with the nearest locator s location highlighted Requires NC512 Locators Acknowledge Button Click on a call in the Event Monitor and then click the Acknowledge button to reset the call and remove it from the list This button clears calls placed only from SF502 Wall Mounted Call Transmitters SF505 Wireless Smoke Detectors SF515 Passive Infra Red Motion Detectors SF520 Door Window Egress Wireless Transmitters and SF525 and SF526 Universal Contact Transmitters All other calls must be cancelled in person at point of origin Send a page Button Click on this button to send a custom page to one or more staff members staff groups or staff types Disabled unless RF Paging is enabled View traffic Button Click on this button to view the signals that the NC510 Receiver is receiving from transmitters This button is primarily used for troubleshooting and while adding new SF501 pendant transmitters to the system see System Installation Add SF501 Pendant Transmitters and Assign them to Residents to see how this is used Registers Button Click on this button to display the tabs for these registers Residents Transmitters Zones Staff Staff Groups and Assignments Residents Register This register displays a list of your residents along with tabbed panes t
48. e transmitter s Dev and model number on the programming worksheet at the back of this manual The Dev appears in the Transmitters area of the Transmitters Register In the Transmitters Register check the box next to Assume factory settings In the Hardware area choose the transmitter model from the drop down box Selecta Location from the drop down box Mobile will be pre selected for the SF501 choose Nowhere as the temporary location for other model transmitters For the SF502 and SF530 also choose the Used as type Use the factory default Supervision settings changing these settings requires reprogramming the transmitter as described in the next step Program and Add NC511 Repeaters NC512 Locators and Remaining Transmitters Forreference these are the factory default Supervision Interval settings 60 second Supervision Interval 5 minute Supervision Interval SF502 Wall Mounted Transmitter NC511 Repeater SF505 Wireless Smoke Detector NC512 Locator SF515 Motion Detector SF501 Pendant Transmitter SF520 Door Window Egress SF529 A Check In Assistance Switch SF525 Maintained NO Universal Contact SF530 Room Station SF526 Momentary NO Universal Contact SF531 A Emergency Switch SF527 SF337C Waterproof Emergency Switch Note Specific results will vary depending upon site conditions that affect the transmission and reception of RF signals IL880 Tek CARE 500 Manual 7 System Installation e Clickonthe Apply button
49. e application No information will be displayed when the software is not running The Alt F4 combination performs the same function Reporting Menu gt Launch Reporting Starts the Tek CARE 500 Reporting System See Reporting System Instructions section for usage instructions Help Menu gt About Tek CARE 500 Displays the software version number Silence Button Click while a call is active to turn alarm tones off Emergency alarm tones cannot be silenced Unsilence Button Click while a call is active to turn alarm tones on Send a page Button Click on this button to send a custom page to one or more staff members staff groups or staff types Clear a Monitor Fault A monitor fault occurs at the NC501A Master Station Computer when a Remote Event Monitor PC closes its copy of the LS586 Remote Event Monitor software Monitor faults can only be cleared at the master station computer To clear a monitor fault click on the System menu at the top of the LS501 Event Monitor window see Figure 4 and then select Redetect 52 II 880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Remote Event Monitoring Reporting System Instructions Launch Reporting To start the Reporting System click on the Reporting menu at the top of the LS586 Remote Event Monitor software Main Window see Figure 6 and then select Launch Reporting The Tek CARE 500 Reporting System main screen will a
50. e device to be programmed and or install its battery Ifthe Registers are not visible in the LS501 Event Monitor click the Registers button to show them Then click on the Transmitters Register and the Transmitter tab Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Residents Transmitters zones staff staff Groups Assignments Y Transmitters iw Details Assume factory settings Program Transmitter on Apply B sF501 y sF501 I sF501 B sF501 I sF501 r Transmitter r Hardware Dev 4500 Inuse v Ignore Tamper Bj sr502 J sF531 SF529 E Interval eo min Clickon the Add button in the Transmitters Register Type the desired device number in the Dev box In the Hardware area choose the transmitter model from the drop down box Select a Location from the drop down box Mobile will be pre selected for the SF501 choose Nowhere as the temporary location for other model transmit ters repeaters and locators For the SF502 SF515 SE525 SF526 and SF530 also choose the Used as type For systems with up to 1500 transmitters use the following Supervision settings For systems with more than 1500 transmitters please call TekTone Technical Support at 800 327 8466 Option 2 Supervision Supervi
51. ecember 15 2008 gt 4 SSS 1 44 e L880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Operating Instructions Missing Transmitters The system initiates a Missing call to the L8501 Event Monitor when it has not received supervisory signals from a transmitter for longer than the Supervision Timeout This may be due to a dead battery a broken transmitter or because a resident has left the facility with their pendant transmitter The call will clear automatically after the transmitter s n use box is unchecked or when the system receives a supervisory signal from the transmitter the dead battery 1s replaced or the pendant transmitter is in range To replace a dead battery After replacing the transmitter s dead battery press its reset button Then test the transmitter as described in System Installation Test the System The missing call should clear from the Event Monitor To remove a transmitter from use Click on the Registers button and then click on the Transmitters tab e Click on the transmitter s Dev and then click on the Edit button in the Details area e Uncheck the n use box and then click on the Apply button The missing call should clear from the Event Monitor Note When a transmitter s In use box is unchecked the Tek CA RE 500 system will ignore all calls placed from that transmitter Low battery signa
52. ed with an event to a resident s name and location see Figure 3 To create the device list click on the Tools menu at the top of the LS500 Config Tool and then select Central Monitoring Device List The device list will appear in a browser window print the list and provide it to your Central Monitoring facility Figure 3 Central Monitoring Device List Z Centrally Monitored Devices Microsoft Internet Explorer B x File Edit View Favorites Tools Help Q Y cA M ix B A yj T EJ Adress 3 C Program Files TekT v ay Centrally Monitored Devices Central Monitoring 0 Transmitter 1D Hardware Type fesidents iecaons 40961 40962 40963 40964 40965 41216 41472 41728 42240 A001 SF501 Aaron Andrews 1001 Willowbrook A002 SF501 Angela Andrews 1001 Willowbrook A003 SF501 Barry Babcock 1002 Willowbrook A004 SF501 Candace Clayton 1003 Willowbrook A005 SF501 Dennis Decker 1004 Willowbrook A100 SF502 Barry Babcock 1002 Willowbrook A200 SF531 Angela Andrews Aaron Andrews 1001 Willowbrook A300 SF529 Angela Andrews Aaron Andrews 1001 Willowbrook A500 NC512 Outside Front Willowbrook Produced by Tek CARE 500 ev O f d Mcomp 3 30 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Troubleshooting Guide An accurate site survey is critical to the installation of a trouble free system After installation if transmissions are not reliably re
53. el Interfaces between the NC501A Master Station Computer and a POTS line for the purpose of sending alarm messages to a central monitoring station NC505 Additional Receiver Used to connect external dome lamps and dialers to the system providing an alternate annunciation path to the normal Tek CARE 500 screen The NC505 is not dependant upon the NC501A Master Station Computer NC510 Receiver Connected directly to the NC501A Master Station Computer the receiver transfers information received from the transmitters in the field to the Tek CARE 500 master station computer NC511I Repeater Extends the transmission range of transmitters and locators An optional IH511 weatherproof housing is available for indoor or outdoor use with a backup battery NC512 Locator Use to determine the approximate location of roaming transmitters Not recommended for use in multi story buildings An optional IH511 weatherproof housing is available for indoor or outdoor use with a backup battery NC365A Paging Transmitter Control Unit Connected directly to the NC501A Master Station Computer the paging transmitter enables automatic and manual staff paging when used with NC397A Pagers NC397A Alphanumeric Pocket Pager Receives automatic and manual paging messages from the Tek CARE 500 system via the NC365A Paging Transmitter Control Unit SF501 Water Resistant Single Button Pendant Call Transmitter A latching pendant transmitter with attachable ne
54. er Station Computer Setup and Usage The NC501A Master Station Computer must be dedicated to the Tek CARE 500 system Do not run non Tek CARE 500 applications on the master station computer In addition due to the critical nature of the Tek CARE 500 reporting features all power saving features on the master station computer and monitor have been disabled The Tek CARE 500 software includes two components the LS500 Config Tool programming software and the LS501 Event Monitor and Reporting System The LS500 Config Tool is used to perform initial programming such as setting up paging and adding repeaters locators and fixed transmitters The LS501 Event Monitor and Reporting System is the heart of the Tek CARE 500 system Initial Setup and Programming Work Flow Here is an example of the work flow for installing a new Tek CARE 500 system This scenario is designed so that the system can be installed by just one person although final testing will be simpler with an assistant The following pages will cover these steps in more detail 1 Install the NC501A Master Station Computer and the NC510 Receiver 2 Start the LSSOI Event Monitor software Add transmitters activated by button call cord or pull down switch SF501 Pendant Transmitters may be added in this step or by facility staffin the System Customization section Program and add NC511 Repeaters NC512 Locators and remaining transmitters Install the repeaters locators and st
55. er ora c OO 05 imma Reset set Create Report al pone etter z 48 ILS80 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Reporting System Instructions About Datasets In order to keep report creation times short while the system collects more and more data calls are stored in datasets that span one month A second set of datasets is also maintained that includes calls from the middle of one month to the middle of the next Reports cannot span datasets Creating a Report To create a report select a dataset from the drop down list and then click the Create a Report button Report Options This screen is used to define the report s parameters to create a custom report See Figure 5 Select or enter the desired reporting Time Period Shift Relevant Calls Zones Transmitters Residents Event Types and Response Time By default all calls will be included in the report To make selections to narrow the report parameters e Uncheck the All box before making changes to the selections e Holddownthe Ctrl key to make multiple selections or to deselectasingle selection from a list e Use24 hourtime Then define how you would like the report to look Type a description for your report e Select the type s of summary report to create e Select whether to create detailed reports After choosing the desired report options click on the Create Report
56. er to store any other resident information you requested such as address physician name and phone relative name and phone or medical information Complete the programming worksheet at the back of this manual by adding the resident s name next to his her location room number You can refer to this worksheet while adding your residents to the Tek CARE 500 system In the L 501 Event Monitor software click on the Registers button and then click on the Residents tab Now add the new resident e Click on the Resident tab in the Residents Details area and then click on the Add button in the Residents area Type the resident s name in the Name field of the Residents Details area If desired complete any custom fields that you added such as Resident Phone or Physician Use the Tab key to move from field to field Press the keyboard Enter key to type additional lines of text within a field e To include a resident photo click on the Add button in the Image area browse to an image file on the hard drive and click the Open button Image files may be in any of these formats BMP GIF JPG JPEG or PNG e Residents Transmitters Zones e staff staff Groups assignments E Redes H Fnd nex Name angela Andrews Phone 111 1111 Relatives Aaron Andrews 111 2222 36 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Sys
57. ers to these transmitters are installing an NC505 Additional Receiver or have more than 200 transmitters Valid device numbers are 4 digit hexadecimal numbers from 0001 FFFE for a possible 65 534 addresses For simplicity assign each device type to a specific range of ID numbers For example assign 0001 0FFF to locators and repeaters and assign 1000 1FFF to pendant transmitters When using the NC505 Additional Receiver all transmitters supervised by the same NC505 must use the same first two digits in their device numbers Program and Add a Repeater Locator or Transmitter Open the NC510 Receiver so that its 3 pin programming header and reset button are accessible Connect either end of the receiver s 12 inch programming cable to its 3 pin programming header in either direction The connector must cover all three pins on the programming header See Figure 1I for header location e Open the repeater locator or transmitter being programmed so that its 3 pin program ming header and reset button are accessible SF529 A and SF531 A stations have a connector on the programming header note its orientation and then remove it Connect the loose end of the receiver s programming cable to the 3 pin programming header of the device being programmed in either direction The connector must cover all three pins on the programming header For header locations refer to the owner s manual included with the device being programmed Plugin th
58. es Ies te Q O x 2 A oe 0 LG actress iz AP Links 640 800 Jceliphone amp amp ACP Bizhub E Googe amp T 4 amp Tes amp Tf E tmal amp ros S vE E w Tek CARE 500 Reporting System Version 1 0 3491 TekTone SOUND amp SIGNAL FT Reporting Dataset 2008 10 Y Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 47 Figure 5 Report Options E Tek CARE 500 Report Options Microsoft Internet Explorer amp Bzhub 4 Googde Stes amp Tfo et Tek CARE 500 Report Options Information Dataset 2008 08 MID Events as First Event 09 22 2008 14 57 50 Last Event 10 15 2008 16 39 52 Which event would you like to include in your report By default all events will show up in the report Selections can be made to narrow the scope of the report Uncheck All before trying to make changes in selection boxes Hold CTRL to select or deselect a single object from a list Use 24 hour time Time Range Shift ww s v p d ew o MM DD YY HH LastHour a Last Day Last Week k Aaron Andrews Angela Andrews Barry Babcock Candace Clayton Dennis Decker Emergency Response Time How would you like your report to look Some small amount of gap is recommended when grouping events in a detailed report Description optional I show Details with zones excep cubo E live d
59. ese features include the ability to clear calls from some transmitter types to view resident and transmitter information and to view call locations Therefore locate the NC501A Master Station Computer where primary caregiving staff have access to it Set up LS586 Remote Event Monitor software Connect the NC501A Master Station Computer to the facility s network e Assigna static IP address to the NC501 A Master Station and note the IP address here NC5014A static IP address To determine the IP address of the NC501A Master Station Computer at a later date follow this procedure In Microsoft Windows XP access the network settings via Start Control Panel Network Connections Double click on Local Area Connection and the Local Area Connection Status window will appear Click on the Support tab and note the IP address e TheLS5 S6setupfileislocated on the desktop of the NC501 A Master Station Computer Itis named LS556 setup 1 0 nnnn exe where nnnn is a 4 digit number Copy this file to a CD R disc or a USB flash drive not included Install the L 586 Remote Event Monitor software on a networked PC e Insert the CD R disc or USB flash drive that includes the LS586 setup file into the networked PC e Double click on LS586_setup_1 0 nnnn exe to install the LS586 Remote Event Monitor software When the TekKCARESOO LS586 Setup Installation Options window appears click on the Install button jig TekCARE500 L5586 Setup I
60. hat display each resident s information assigned locations and assigned transmitters It is also used to add or remove residents from your system Transmitters Register This register displays a list of all transmitters repeaters and locators in your system Tabbed panes show additional information about the transmitter including its location assigned resident device number its zones and supervision It is also used to add or remove transmitters from your system and to assign transmitters to residents Zones Register This register displays a list of all zones and allows zones to be renamed to something that is meaningful to your facility It is also used to add or remove zones Staff Register This register displays a list of all staff and their assigned pagers It is also used to add or remove staff members and to assign pagers to staff members See System Installation Add Pagers to add or remove pagers from the system Staff Groups Register This register displays a list of all staff groups It is also used to add or remove groups and to assign staff members to the groups Assignments Register This register displays a list of staff assignments It is also used to assign or remove annunciation of individual transmitters and zones to specific staff members staff groups staff shifts or staff levels Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 33 System Operating Inst
61. igured message from the drop down box and selecta priority Low Medium High or Urgent High and urgent override cae EEA vibrate setting on pager Priority C Low Medium C High C Urgent e Click the Send button 54 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Tek CARE 500 Programming Worksheet Facility Wing Transmitter Dev Model Location Room Resident Complete Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 55 Tek CARE 500 Programming Worksheet Facility Wing Transmitter Dev Model Location Room Resident Complete 56 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Tek CARE 500 Programming Worksheet Facility Wing Transmitter Dev Model Location Room Resident Complete Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 57 Tek CARE 500 Programming Worksheet Facility Wing Transmitter Dev Model Location Room Resident Complete 58 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Tek CARE 500 Programming Worksheet Facility Wing Transmitter Dev Model Location Room Resident Complete Copyright
62. ils area Type a new name and click on the Apply button This renamed zone will include all transmitters unless you remove them using the Transmitters tab e Delete the zones that your facility is not using Click on the zone in the zones list and then click on the Delete button e If your facility needs more than 75 zones add them Click on the Add button type aname in the Details area and then click on the Apply button This new zone will not include any transmitters unless you add them using the Transmitters tab as described in the next section Assign Transmitters to Zones Residents Transmitters 9 Zones amp staff staff Groups Assignments JA Details Name Commons willowbrook 26 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Customization Step 5 Assign Transmitters to Zones In this step you will assign transmitters to the zones you created in the previous step Refer to your completed programming worksheet for transmitter locations In the LS501 Event Monitor software click on the Transmitters tab in the Registers Assign a transmitter to one or more zones e Clickonatransmitterinthe transmitters list Click on the Zones tab in the Transmitters Details area to view which zones the transmitter is assigned to Tochangethetransmitter s zone settings click on the Edit button Choose which zones the tra
63. in buttons or to activate their rooms motion detectors Use SF502 Wall Mounted Call Transmitters SF529 A Wireless Assistance Call amp Resident Check In Stations or SF515 Passive Infra Red Detectors If the check in button is not pressed or the motion detector is not activated during the scheduled time period an nactivity call appears in the LS501 Event Monitor Create several check in times so that each resident can be assigned a check in time that coincides with their normal waking schedule Residents can also be assigned one check in time for weekdays and another for weekends Here are some sample check in times Start Time End Time Week Days 05 00 06 00 SMTWTFS 06 00 07 00 SMTWTFS 07 00 08 00 SMTWTFS 07 00 08 00 MTWTF 08 00 09 00 cris S Click on the Check In tab in the LS500 Config Tool Now create Check In Times e Click on the Add button in the Check In Times area e Using 24 hour Military time enter a Start Time and an End Time in the Details area Midnight is 00 00 Start and End times must be at least 10 minutes apart e Use the checkboxes to select which days of the week this event is scheduled e Click onthe Apply button LS500 Config Tool C Program Files TekTone LS450 Configs TC500 121608 new nc4 E E mi xj Ele Tools Help e Locations E Residents 6 Transmitters Check in e Call Types e Hardware Types e Zones e Pagers e staff E Staff Assignments 6 Central Monitoring Doren
64. ind PO Next Resident Locations Transmitters Resident Information TA Name Connected Step 3 Add Transmitters Activated by Button Call Cord or Pull Down Switch In this step you will add transmitters to the Tek CARE 500 using the LS501 Event Monitor while retaining the transmitters factory default programming You will also mark each transmitter with its device number and record its device number and model number on the programming worksheet at the back of this manual If you prefer to assign your own device numbers Dev to transmitters or are installing an NC505 Additional Receiver skip this step and add all transmitters in the next step Add NCSII Repeaters NC512 Locators and Remaining Transmitters For systems with up to 200 transmitters Pre programmed transmitters that can be added in this step are the SF501 Pendant Transmitter SF502 Wall Mounted Transmitter SF529 A Check In Assistance Switch SF530 Room Station SF531 A Emergency Switch and SF337C with SF527 Waterproof Emergency Switch SF501 Pendant Transmitters may be added now or by facility staff at the end of the installation process 6 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation For systems with 201 1500 transmitters Pre programmed transmitters that can be added in this step are the SF501 Pendant Transmitter SF529 A Check In Assistance Swi
65. k CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Reporting System Instructions The Tek CARE 500 Reporting System produces standard reports about events that have been cleared from the Event Monitor These reports provide valuable information to evaluate and optimize staff time The information contained in these reports also provides accountability information to the facility for each zone room type of call and time period Low Battery Report The Low Battery Report shows the Transmitter ID Dev Hardware Type Location and Resident of transmitters that need their batteries changed To create the report click on the Reporting menu at the top of the LS501 Event Monitor software Main Window see Figure 4 and then select Low Battery Report IBi xj Se m ve reme ne sw O O iri A ae Address C Program Files TekTone NC470 batteries html Low Battery Report Transmitter 1 Hardware Type Location Residem A100 SF502 Staff Lounge Willowbrook Produced by Tek CARE9500 Eejoe ll ey Computer 7 Launch Reporting To start the Reporting System click on the Reporting menu at the top of the LS501 Event Monitor software Main Window see Figure 4 and then select Launch Reporting The Tek CARE 500 Reporting System main screen will appear E Tek CARE 500 Reporting System Microsoft Internet Explorer E 18 x Be Edt vew Favorit
66. ll box before making changes to the selections e Holddownthe Ctrl key to make multiple selections orto deselectasingle selection from a list e Use24 hourtime Then define how you would like the report to look e Type a description for your report Select the type s of summary report to create e Select whether to create detailed reports After choosing the desired report options click on the Create Report button at the bottom of the screen and then print your report Send a Page Your system must have an NC365A Paging Transmitter Control Unit and NC397A Pagers to send pages text messages Paging must also be enabled using the LS500 Config Tool see the System Installation Enable Paging amp Add Pagers section When equipped with paging equipment and properly customized the Tek CARE 500 system will automatically send a text message to staff pagers in response to a resident call To send a manual text message to one or more staff pagers e Click on the Send a page x button Staff Staff Groups 4 p Staff Types Rachel Rice O Rys Aji amp None Al Samuel Smith CNAs X Li In the window that pops wien iun ree B iu Uriah Unger WeekEve X L3 up select the staff eee See member s staff groups Ward Webster Weekend Day 1 Xaria Xadrian C Weekend Night orstafftypestopage Type Yves Yardley Zelda Zachery a custom message in the oe eee Message box or select a preconf
67. ls IH528 Surface Mount Single Gang Plastic Back Box A lower profile box for SF529A Check In Assistance Stations and SF531A Emergency Switches To flush mount use a plastic box that does not interfere with RF signals PK510 Power Supply and PC Interconnect Assembly Convenient cable assembly supplies power to the NC510 Receiver and a serial connection from the NC510 Receiver to the NC501A Master Station Computer RP501 Replacement SF501 Accessory Kit Replacement necklace and belt clip for the SF501 call transmitter RP503 Small Wristband Wristband for the SF501 call transmitter RP504 Large Wristband Wristband for the SF501 call transmitter SS014 AC Transformer Replacement transformer and power supply for NC511 Repeaters and N512 Locators Battery Information BA501 Replacement Battery for SF501 BA502 Replacement Battery for SF502 BA505 Replacement Battery for SF505 SF515 SF520 SF525 SF526 SF527 SF528 SF529 A SF530 SF531 A BA510 Backup Battery for NC511 NC512 Cross Reference Chart of Innovonics and TekTone Part Numbers Innovonics TekTone Part Part Description ACC610 S5014 Replacement AC Transformer for NC511 NC512 ACC623A RP501 Replacement necklace and belt clip for SF501 ACC640 IH511 Weatherproof Housing for NC511 NC512 with BA510 ACC643 PK510 Power Supply PC Interconnect Assembly BAT603 BA510 Backup Battery for NC511 NC
68. ls will not be ignored Tampered Transmitters The system initiates a Tamper call to the LS501 Event Monitor when a transmitter has been tampered with usually the transmitter s case has been opened To clear the call select the call line and click on the Acknowledge button Or you may program the LS501 Event Monitor to ignore all tamper signals from that device To ignore all tamper signals from a transmitter e Click on the Registers button and then click on the Transmitters tab e Click on the transmitter s Dev and then click on the Edit button in the Details area e Check the Ignore Tamper box and then click on the Apply button Save and Back Up Your Current Configuration After you have made changes to your database adding moving or removing residents or transmitters for example save a copy of your current custom configuration on the hard drive of the NC501A Master Station Computer This copy can be used to reload your current configuration to the Tek CARE 500 system if needed Shut down the LS500 Config Tool Software if it is running Restart the LS500 Config Tool software The LS500 Config Tool software is an offline programming tool used for offline configuration of your Tek CARE 500 system It is also used to save and reload custom configurations e ftheLS501 EventMonitoris notrunning double click the LS501 Event Monitor icon on the desktop to start the Tek CARE 500 software When it is connected
69. mp Transmitters e Zones Staff e Staff Groups x Assignments F Residents A Aaron Andrews A Angela Andrews Emily Ellington Foster Flynn Ginger George Henry Harris Connected Help Acknowledge Senda page View traffic Registers Transmitter Residents Barry Babcock 1002 Willowbrook Printable Resident Locations Transmitters Resident Information Mame Barry Babcock Phane 111 2222 Relatives Barbara Babcock 111 3333 Physician Dr Wilma Webster 111 3444 Medical Info 32 JI 880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Operating Instructions Silence Button Click while a call is active to turn alarm tones off Emergency alarm tones cannot be silenced Unsilence Button Click while a call is active to turn alarm tones on Show transmitter Button Click on a call 1n the Event Monitor and then click the Show transmitter button to display the calling transmitter s Register information Show resident Button Click on a call in the Event Monitor and then click the Show resident button to display the calling resident s Register information Show location Button Click on a call in the Event Monitor and then click the Show location button to display the proximity map with the calling transmitter s location highlighted An SF501 Pendant Transmitter displays the associated resident s default location Show
70. must be reset at f SF527 Wireless Support Module with SF337C Waterproof Emergency Switch Use in point of origin T SF529 A Wireless Resident Check In amp Assistance Call Station Use where a high priority 41 B ee call and resident check in is desired High priority calls must be reset at point of origin T SF530 Room Station Use where call cord usage is desired Alarms must be reset at point of origin Call cord must remain plugged in to prevent battery drain SF531 A Wireless Emergency Switch not waterproof Use where a high priority call is desired Alarms must be reset at point of origin ye IHSII Weatherproof Housing Provides indoor or outdoor mounting of an NC511 Repeater or an NC512 Locator plus a BA510 Backup Battery Figure 1 PK510 Serial Cable amp Programming Cable Connections To 120 VAC 60 Hz _ NC510 Receiver FA403 Programming Header ET Reset Button To PC Comm Port PK510 Serial Cable amp Programming Cable Connection Rev1 010705 1 E Programming Cable Example Inside SF502 2 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation IH527 Surface Mount Single Gang Plastic Back Box tfor the SF530 Single Patient Station or the SF527 SF337C Waterproof Emergency Switch assembly To flush mount use a plastic box that does not interfere with RF signa
71. n more detail 1 Add residents and assign them to locations 2 Add SF501 Pendant Transmitters and assign them to residents 3 Assign check in times to check in transmitters 4 Rename delete and add zones 5 Assign transmitters to zones 6 Add staff 1f system includes pagers 7 Create staff groups if system includes pagers 8 Create staff assignments if system includes pagers 9 Save the configuration 10 Print the Central Monitoring device list Step 1 4Add Residents and Assign Them to Locations Residents are the recipients of care at your facility whether you call them residents clients or patients The Tek CARE 500 system associates individual residents with their respective rooms locations and transmitters so it can show which resident has placed a call activated his her transmitter If a room has two residents each of them can be assigned to the same location and stationary transmitter Both names will then be displayed on the Event Monitor when a call is placed from that transmitter In addition to resident name and location the system may have been customized by your installer to store any other resident information you requested such as address physician name and phone relative name and phone or medical information Complete the programming worksheet at the back of this manual by adding your residents names next to their locations room numbers You can refer to this worksheet while adding
72. nsmitter in the Traffic window close the Traffic window and click on that transmitter in the list at the bottom left of the Transmitters Register Then click on the Edit button in the Transmitters Details area and check the In use box to return the transmitter to service Scroll down to the Resident drop down box select a resident to assign the transmitter to and click the Apply button Cancel the call from that transmitter and label the transmitter so that you can give it to the correct resident Return to step A to assign another transmitter Move a Resident to Another Room To move a resident from one room to another room e In the LS501 Event Monitor click on the Registers button and then click on the Residents tab Click on the Locations tab in the Residents Details area e Click on the resident s name in the list on the left side of the Residents Register and then click on the Edit button in the Residents Details area e Click onthe resident s former room number in the list of locations and then click on the Delete button on the Locations tab Repeat to remove additional former locations Residents Transmitters Zones staff e staff Groups Assignments Residents F Aaron Andrews Angela Andrews Barry Babcock 1008 Bath Candace Clayton Dennis Decker Emily Ellington Foster Flynn Ginger George y Henry Harris hs Copyright TekTone Sound am
73. nsmitter is assigned to and then click on the Apply button e Repeat this procedure for each transmitter Residents Transmitters zones staff staff Groups Assionments sF501 y sF501 I sF501 5 sF501 I sF501 Bj sF502 3 sF531 SF529 ES NC512 Step 6 Add Staff Skip this step if your Tek CARE 500 system does not include pagers In this step you will add staff members to the system and assign them individual pagers Pagers were added to the system by your installer in the earlier section System Installation Add Pagers If a pager has not yet been added to your system complete Save the Configuration at the end of this section to save your current system settings Then use the LS500 Config Tool Software to complete Add Pagers and Save and Implement the Custom Configuration in the System Installation section before returning to this step to add staff members In the L 501 Event Monitor software click on the Staff tab in the Registers Now add Staff e Click on the Add button in the Staff area e Type the staff member s name in the Name field of the Details area If desired assign a staff type L1 L2 L3 or leave the default None Select a pager to assign to this staff member and click on the Apply button e Repeat this procedure to add each staff member Resdents Transmitters zones Staff staff Groups Assignments Y Sta f FY details
74. nstallation Options icol x Check the components you want to install and uncheck the components you don t want to install Click Install to start the installation Select the type of install Or select the optional L5586 Executables components you wish to install Desktop Icon Space required 12 1MB Cancel Nullsoft Install System v2 40 Install e When the TekCARE500 LS586 Setup Installation Completed window appears click on the Close button 50 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Remote Event Monitoring Next start the LS586 Remote Event Monitor on the networked PC and configure it Double click the LS586 Event Monitor icon on the desktop to start the software When the Remote Event Monitor window appears as shown in Figure 6 continue e Click on the System menu at the top of the LS586 Remote Event Monitor window see Figure 6 and then select Setup o x System Reporting Help m Network Settings Sounds Server Address 127 0 0 1 IV Play Sounds Monitor Index 1 OK Cancel Connecting to 127 0 0 1 e Type the static IP address of the NC501A Master Station Computer in the Server Address box e ChooseaMonitor Index 1 9 to assign to this PC Each PC that uses the LS586 Remote Event Monitor software must be assigned a unique Monitor Index fdesired uncheck the Play Sounds box fo
75. ow will pop up warning that you are about to delete a transmitter Click the OK button to completely remove the transmitter from the system Transmitter Zones Disable Supervision r Program Transmitter on Apply D SF501 B sF501 Transmitter r Hardware A pa Dev amp A004 P B sF501 Model gs A100 lj sF502 Used as call alarm Device 3 sr53i SF529 ES NC512 r Assignment Location Mobile v b e Repeat this procedure to add the next transmitter Send a Page Your system must have an NC365A Paging Transmitter Control Unit and NC397A Pagers to send pages text messages Paging must also be enabled using the LS500 Config Tool see the System Installation Enable Paging amp Add Pagers section When equipped with paging equipment and properly customized the Tek CARE 500 system will automatically send a text message to staff pagers in response to a resident call To send a manual text message to one or more staff pagers Click on the Send a page X button r Staff r Staff Groups r Staff Types RachelRice O RNs Bi None aj 1 Samuel Smith C CNAs X Li e n the window that pops ui enous Eur zie up select the staff Uriah Unger WeekEve B13 Velma Vance Week Night members staff groups or Ward Webster Weekend Day Xaria Xadrian Weekend Night staff types to page Typea Cl een i 0 Zelda Zachery custom message in
76. p ACP 4 amp Bizhub Google Resident Information e Click onthe Printable button to create a printable report of this resident s infor Name Barry Babcock mation Phone 111 2222 Relatives Barbara Babcock 111 3333 e Continue to the next section to assign an Physician Dr Wilma Webster 111 4444 SF501 Pendant Transmitter to the Resi Medical Info dent Produced by Tek CARE 500 zl K Done 3 My Computer 7 Assign an SF501 Pendant Transmitter to a Resident SF501 Pendant Transmitters are mobile transmitters carried by residents The Tek CARE 500 system associates individual residents with their respective pendant transmitters so it can show which resident has placed a call activated his her transmitter The Tek CARE 500 system assigns the Mobile location to SF501 Pendant Transmitters It uses NC512 Locators to aid in determining where a resident is located when he she places a call with the SF501 Pendant Transmitter In this section you will assign an SF501 Pendant Transmitter to the resident who will be carrying it If you are assigning a new pendant transmitter that has not yet been added to your system you will add it here In the L 501 Event Monitor software click on the Registers button and then click on the Transmitters tab If the SF501 Pendant Transmitter is in the system and you know its Dev e Click on the transmitter s Dev in the list at the bottom left of the s
77. p Signal Mfg Inc All Rights Reserved IL 880 Tek CARE 500 Manual e 39 System Operating Instructions Click on the Add button on the Locations tab A window will pop up that lists all locations in the system Select the resident s location room from the list and click the OK button To select multiple locations hold the Ctrl key down and click each location before clicking the OK button If desired choose a default location from the drop down box this location will be displayed when a call is placed from the resident s SF501 Pendant Transmitter E ini x jowledae Senda page View traf c Registers ocston Te Tek CARE amp 500 System Reporting Help 1002 Willowbrook m e e UJ Willowbrook 1004 Willowbrook 1005 Willowbrook e Staff Groups e Assignments Details Printable Apply Cancel 1006 Willowbrook 1007 Willowbrook Naeem Wu Locations Ed Men Willowbrook M Now r Nowhere Default None x Office Willowbrook Outside Front Willowbrook Reception Willowbrook Staff Lounge Willowbrook Women Willowbrook Choose locations to add for this resident OK Cancel e Click on the Apply button in the Residents Details area Remove a Resident from the System To completely remove a resident from the system e In the LS501 Event Monitor click on the Registers button and then click on the Residents tab
78. ppear E Tek CARE 500 Reporting System Microsoft Internet Explorer 8 x t yen wem me m O O A S Ol LG eer e Links 640 amp s00 amp celphone 4 amp amp ACP Bizhub E Googe amp T 4 amp Tes amp Tf 4 amp Tmal E TOS amp ve E w Tek CARE 500 Reporting System Version 1 0 3491 Reporting Dataset 2008 10 Y z fe internet About Datasets In order to keep report creation times short while the system collects more and more data calls are stored in datasets that span one month A second set of datasets is also maintained that includes calls from the middle of one month to the middle of the next Reports cannot span datasets Note Datasets are located on the NC501 Master Station Computer and are accessed across the facility s network Creating a Report To create a report select a dataset from the drop down list and then click the Create a Report button Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 53 Remote Event Monitoring Report Options This screen is used to define the report s parameters to create a custom report See Figure 5 Select or enter the desired reporting Time Period Shift Relevant Calls Zones Transmitters Residents Event Types and Response Time By default all calls will be included in the report To make selections to narrow the report parameters e Uncheck the A
79. r Password Number 111 9999 paces Case Insensitive Letters and numbers only Ok Cancel a Now enable Central Monitoring e Click on the Edit button in the Settings area and check the Enabled box e Type the facility s 4 digit account code as assigned by the Central Monitoring facility in the Account box Valid characters are the numbers 0 9 and the letters B F This 4 character code is sent with every event to the Central Monitoring facility and is used to identify the event s originating Tek CARE 500 facility e Configure dialing options as needed to disable call waiting to use a prefix to dial an outside line or to dial 1 for 10 digit numbers Click on the Apply button to save the new settings Select the times when Central Monitoring is active e Click on the Add button in the Schedule area e A window will pop up that lists the shifts you created previously plus an Always shift Select a shift during which Central Monitoring should be active and click the OK button e Repeat to add another shift to the list Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL 880 Tek CARE 500 Manual e 19 System Installation Create the Central Monitoring facility s phone number list When sending an event the LS501 Event Monitor tries each telephone number in order and uses the first one that connects If that telephone number stops working the Event Monitor con
80. r silent operation of the software on this PC Click on the OK button to save the configuration Figure 6 LS586 Remote Event Monitor Tek CARE amp 500 Menu Bar y System Reporting Help Button Bar silence Unsilence Send a page EXT Tae ee pees Event Monitor pP A003 Barry Babcock 1002 Willowbrook 0 20 Connected Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual 51 Remote Event Monitoring The LS586 Remote Event Monitor Screen This section provides a brief description of the various parts of the screen Refer to Figure 6 for operating screen layout Menu Bar Menu items are available to set up the software System menu to exit the Event Monitor program System menu to Launch Reporting Reporting menu and to view the software version number Help menu Button Bar This area includes buttons used to silence or unsilence non emergency call tones and to send a page Event Monitor This area displays a list of currently active calls The following information is provided for each active call Call Type Transmitter device number Resident name Location and Time elapsed since the call was initiated System Menu gt Setup vUsed to configure the software See Set up L 586 Remote Event Monitor software section for usage instructions System Menu gt Exit Alt F 4 Closes all interfaces and terminates the LS586 Remote Event Monitor softwar
81. roll down to the Resident drop down box which should show the replacement resident s name select the new resident s name and click the Apply button e Place acall from the transmitter and verify that the replacement resident s name appears in the Event Monitor Cancel the call Temporarily Remove a Pendant Transmitter from Service If an SF501 Pendant Transmitter is not currently being used remove it from service to reduce the signal load on the Tek CARE 500 system e Click on the Registers button and then click on the Transmitters tab e Placeacallusing the pendant transmitter The call will appear as an alarm in the Event Monitor window Note the transmitter s device number and click on its Dev in the list at the bottom left of the screen Cancel the call e Clickonthe Edit button in the Transmitters Details area uncheck the In use box and click the Apply button Note When a transmitter s In use box is unchecked the Tek CARE 500system willignore all calls placed from that transmitter Low battery signals will not be ignored Residents Transmitters zones staff staff Groups assignments Program Transmitter on Apply r Transmitter r Hardware Dev 4002 i Model 9j SF501 Inuse T Ignore Tamper M Used as call alarm Device r Supervision r Assignment Interval s min Location Mobile v ri E 7 Copyright
82. rook 1005 Willowbrook 1006 Willowbrook 1007 Willowbrook 1008 Willowbrook Men Willowbrook Nowhere Office Willowbrook l o X 7 Rs Linen Closet 1001 Ep bath bath bath Nurse s Station Select File gt Save Configuration fo save your programming changes 12 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Installation Step 8 Assign Locations to Repeaters Locators and Stationary Transmitters At this point repeaters locators and stationary transmitters have all been assigned to a temporary Nowhere location Using your completed Programming Worksheet you will now assign the correct locations to these devices SF501 Pendant Transmitters were automatically assigned the correct Mobile location Click on the Transmitters tab in the LS500 Config Tool Now assign the correct locations to devices e Selecta transmitter by clicking on its Dev in the list on the left Clickon the Edit button in the Details area e Select the correct location in the Location drop down box Make sure the Program Transmitter on Apply box is not checked and click on the Apply button e Repeat for each device LS500 Config Tool C Program Files TekTone LS450 Configs TC500 120408 nc4 I E mi xj File Tools Help e Locations Residents 9 Transmitters e Check In
83. ructions System Menu Redetect Clears a Monitor Fault from the LS501 Event Monitor screen A monitor fault occurs when a Remote Event Monitor PC closes its copy of the LS586 Remote Event Monitor software See Appendix Remote Event Monitoring for more information Exit Alt F4 Closes all interfaces and terminates the Tek CARE 500 software application No information will be displayed or logged when the software is not running The Alt F4 combination performs the same function Reporting Menu Launch Reporting Starts the Tek CARE 500 Reporting System See Reporting System Instructions section for usage instructions Low Battery Report Creates the Tek CARE 500 Low Battery Report which shows the transmitter ID Dev hardware type location and resident assocated with transmitters that need new batteries About Tek CARE 500 Displays the software version number Place Calls and Reset Calls SF501 Water Resistant Single Button Call Transmitter A water resistant transmitter suitable for use in showers and bathtubs The SF501 includes a lightweight neck chain which will separate to prevent choking if it is pulled tight Place a call Press and hold the large button on the front of the transmitter for at least 1 second The SF501 transmitter will transmit the call and its call assurance LED will blink rapidly Every 3 seconds until it is reset the SF501 will resend the call signal and its call assurance LED will blink
84. sident Return to step A to assign another transmitter Ei Residents Transmitters o Zones e Staff e Staff Groups Assignments Find Next Transmitter z Comp NE Deve Mode Program Transmitter on Apply A001 B sF501 i A002 y sF501 m a A003 I sF501 A004 B sF501 Timeout 240 min gt Resident None x A005 i sF501 A100 Bj sFso2 Battery Aaron Andrews A200 5 SF531 Battery Low I Angela Andrews A300 SF529 Joe Barry Babcock A500 ES NC512 et Candace Clayton x 4 Connected C Ifthe transmitter does not appear as a call in the L 501 Event Monitor window either it has been removed from service or it has not yet been added to the system Click on the View traffic button in the LS501 Event Monitor and check the box next to Hide transmitters already in system and the box next to Hide supervisions If the transmitter has not yet been added to the system the call will appear as an alarm in the Traffic window If it does not appear in the Traffic window go to step D Click on the alarm to highlight it and then click on the Add transmitter to system button The Event Monitor window will popup with the Transmitters Register highlighted The Dev appears in the Transmitters area of the Transmitters Register x Add transmitter to system v Hide transmitters already in system Status Flags SinalMarain mme supervision alarm 2 2008 08 12 12
85. sion Device Type Interval Timeout SF501 Pendant transmitters 5 min 240 min SF502 Call transmitters 12 5 min 600 min NC511 Repeaters NC512 Locators 60 min 1440 min All other transmitters 5 min 240 min Supervision Interval determines how often the transmitter sends a supervision signal Supervision Timeout determines how long the system will wait without receiving a supervision signal before generating a Missing call The above Supervision settings are intended to provide the highest degree of supervision available with a low risk of false Missing calls Note Specific results will vary depending upon site conditions that affect the transmission and reception of RF signals Click on the Apply button Press the Reset button on the transmitter repeater or locator to program it If successful a window will pop up with the message The transmitter was successfully programmed Click OK You may receive this error message Programming Error Unable to write new settings into receiver memory Operation terminated If this error message is displayed the receiver was busy handling supervision signals from the field Click the Program Transmitter button to begin programming again This error becomes more common as the number of programmed devices increases To avoid this error remove the batteries and or power from all transmitters repeaters and locators except the one being programmed until all devices have been programmed
86. smitters click on the call line in the Event Monitor window and then click on the Show detected location button Verify that the proximity map shows the location of the nearest NC512 Locator as a red dot For all other transmitters click on the call line in the Event Monitor window and then click on the Show location button Verify that the proximity map shows the transmitter s correct location as a red dot e Cancelthe call Verify that the call disappears from the LS501 Event Monitor window e Repeat this procedure to test each transmitter Tek CARE 500 iB x System Reporting Help ce Unsilence Show transmitter Show resident Show location Show detected location Acknowledae Send a page View traffic Registers Call Type Resident s C Emergency A200 Men W owbrook Name Men Willowbrook Office Linen Closet 1001 1003 Proximity Map Willowbrook e e Connectec Transmitters 7 bath bath 3 A200 r Residents Staff Lounge Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL880 Tek CARE 500 Manual e 21 System Customization After the Tek CARE 500 system is installed and tested it is ready to be customized This is normally performed by facility staff and is accomplished using the LS50 Event Monitor software Here is an example of the work flow for customizing a new Tek CARE 500 system The following pages will cover these steps i
87. tch SF530 Room Station and SF531 A Emergency Switch SF501 Pendant Transmitters may be added now or by facility staff at the end of the installation process Add SF502 Wall Mounted Transmitters and SF337C with SF527 Waterproof Emergency Switches in the next step Add NC511 Repeaters NC512 Locators and Remaining Transmitters For systems with more than 1500 transmitters Please call TekTone Technical Support at 800 327 8466 Option 2 Add a transmitter activated by button call cord or pull down switch Click on the View traffic button in the LS501 Event Monitor Check the box next to Hide transmitters already in system and the box next to Hide supervisions Insert the battery into the transmitter For an SF530 Room Station plug in a call cord Place a call using the transmitter The call will appear as an alarm in the Traffic window Click on the alarm to highlight it and then click on the Add transmitter to system button The Event Monitor window will pop up with the Transmitters tab of the Transmitters Register highlighted x Add transmitter to system IM Hide transmitters already in system I Hide supervisions Show only transmitter Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 1 AD01 supervision alarm 2008 12 04 02 55 PM Write the transmitter s device number Dev on the back of the transmitter Itis not necessary to write the Dev on SF501 Pendant Transmitters Also record th
88. tem Customization e Click on the Edit button in the Transmitters Details area select one or more Check In Times and click the Apply button Assign just one check in time per day to a transmitter although one check in time may be assigned for weekdays and another for weekends Transmitter Zones Check In Check In Times l Ta Al ID None y sF501 SMTWTFS 15 30 15 45 O SMTWTFS 05 00 06 00 I sF501 1 SMTWTFS 06 00 07 00 B srso1 1 SMTWTFS 07 00 08 00 sF501 B SF502 J 5 531 SF529 ms NC512 Step 4 Rename Delete and Add Zones Zones are used to assign a group of transmitters to send automatic text messages to the pagers of selected staff or staff groups They are also used as filtering criteria for the Tek CARE 500 Reporting System Define a zone as a geographical area of the facility and then assign transmitters to the zone The system has 75 preset zones named Z01 through Z75 Each of these zones is preconfigured to include all transmitters You may rename or delete any or all of these preset zones You may also create new zones When zones are created they do not include any transmitters until you add them using the Transmitters tab In the LS501 Event Monitor software click on the Zones tab in the Registers Rename delete and add zones e Rename preset zones to names that have meaning for your facility Click on the zone in the zones list and then click on the Edit button in the Deta
89. tem Operating Instructions e Click onthe Locations tab in the Residents Details area and then click on the add button on the Locations tab A window will pop up that lists the locations in your facility Select the resident s location room from the list and click the OK button To select multiple locations hold the Ctrl key down and click each location before clicking the OK button If desired choose a default location from the drop down box this location will be displayed when acallis placed from the resident s SF501 Pendant Transmitter m ini xi Sience Unsilence Show transmitter Show resident Show joceton Show detected location Acknowledge Send a page View traffic Registers Call Type Resident s locaton Time Tek CARE 500 System Reporting Help 1002 Willowbrook E 1003 Willowbrook 1004 Willowbrook 1005 Willowbrook 1006 Willowbrook 1007 Willowbrook Staff Groups e Assignments Details Printable Apply Cancel ee Z locons O O OH Locations Men Willowbrook z E Now ga Nowhere Default None x Office Willowbrook Outside Front Willowbrook Reception Willowbrook Staff Lounge Willowbrook Women Willowbrook Choose locations to add for this resident OK Cancel zii Click on the Apply button in the Resi e cat vew Favotes Tes reb Oo den dh dents Details area Links 640 4 amp 800 4 celphone 4 am
90. thout the express written permission of TekTone Sound amp Signal Mfg Inc The content of this manual is furnished for informational use only is subject to change without notice and should not be construed as a commitment by TekTone Sound amp Signal Mfg Inc TekTone Sound amp Signal Mfg Inc assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation TekTone the TekTone logo Tek Call Tek Care Tek Check In Tek Com Tek Digicare Tek Door Tek Entry Tek Guard Tek Micro Tek MMARS TekNIOS Tek Paging Tek Phone Tek Safe Tek Select Tek Sentry Tek Sound Tek Status Tek Trio and Tek View are either registered trademarks or trademarks of TekTone Sound amp Signal Mfg Inc in the United States and or other countries All other trademarks are the property of their respective owners Tek CARE 500 devices comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 Devices may not cause harmful interference and 2 devices must accept any interference received including interference that may cause undesired operation Tek Tone Part FCC ID PN ODOSIS rerien EAA HCQ3B6SSR16 HCQ3B6UMXF NC OD rm HCQ3B6SSR64 NYO HCQ3B6FA403 NCSI NGS Ib eee ee dup ne OC HCQ3B6SSRL SEST ara A sacar pat oon E E E HCQ3B6RTA E e l A ENEE HCQ3B6RTX SET A AE HCQ3B6ESL EL E E TE HCQ3B6SSF SF520 SF525 SF526 SF527 SF528 HCQ3B6UMXF
91. tinues through the list until it finds another working number retrying once per minute until it connects Clickonthe Add 4 button in the Phone Numbers area Type the Central Monitoring facility s telephone number and click the Apply button Repeat to add another phone number to the list e To change the phone number sequence click on a phone number and then click on the up and down arrows at the right to move the phone number up or down in the list Create the list of locations to be monitored If a location 1s not in the Locations list events from that location will not be transmitted to the Central Monitoring facility Click on the Add button in the Locations area e Awindow will pop up that lists the locations in your facility Select the locations rooms to monitor from the list and click the OK button To select multiple locations hold the Ctrl key down and click each location before clicking the OK button Step 15 Set Up Password Protection When password protection is turned on a password must be entered in the LS501 Event Monitor software before resident transmitter zone staff staff group or staff assignment information can be added deleted or edited Calls and reports remain fully functional Add one or more passwords e Select Tools gt Password Manager to open the password manager e Click on the Add button type a password and click the OK button Repeat to add more passwords e Uncheck the Allow
92. ts and missing transmitters via a serial connection to the NC502 PC Alarm Panel see Figure 2 for connections The NC502 PC Alarm panel dials the Central Monitoring facility s telephone number and transmits the events to the Central Monitoring facility Create Central Monitoring Shifts Following the instructions in System Installation Create Shifts to create the time periods when Central Monitoring is to be enabled You may wish to prefix these shifts with CM to differentiate them from the shifts you create for other purposes Click on the Central Monitoring tab in the LS500 Config Tool ipi xi File Tools Help S9 Tocatons Central Monitoring Name O Start Time End Time Week Days 1005 Willowbrook poa 1006 Willowbrook Enabled V CM weekday am 00 00 07 00 MTWTF i Men Wilowbrodk r WINO Mw MTWTF Account 1234 a e SEN T 1001 Willowbrook CM weeken 00 00 00 00 d S 1007 Willowbrook Alarm Panel Women Willowbrook 1002 Willowbrook Port COM6 v 1008 Willowbrook Baud e600 1003 Willowbrook 1004 Willowbrook Dial Disable call waiting xi Coge to dsabie cal war 95 ossis FO Password Manager Code for outside line 9 111 8888 Dial 1 for 10 digit numbers IV Admin Password aom Allow Access By Default x P Passwords ss 1JK3LK Details Edt c WLESSCA LERECEE Ente
93. tters Register Details section is checked The receiver is damaged No power to the speakers and or volume is turned down Contact TekTone Technical Support Verify that the speakers are connected to the PC and have power Increase volume Check MS Windows volume setting No valid audio file has been selected No power to the printer Verify settings using LS450 Config Tool Call Types tab Verify that printer is connected and has power Printer s settings are incorrect No power to the pager transmitter Check printer driver and configuration in MS Windows Verify that pager transmitter is plugged in and red LED is lit No connection or bad connection from the pager transmitter to the PC Check the connections between the pager transmitter and the PC Verify that comm port setting in the configuration menu paging interface setup matches the actual connection Pager transmitter has been damaged Contact TekTone Technical Support IL880 Tek CARE 500 Manual 31 System Operating Instructions NC501A Master Station Computer Setup and Usage The NC501A Master Station Computer must be dedicated to the Tek CARE 500 system Do not run non Tek CARE 500 applications on the master station computer In addition due to the critical nature of the Tek CARE 500 reporting features all power saving features on the master station computer and monitor have been disabled
94. ttom left of the screen Then click on the Edit button in the Transmitters Details area scroll down to the Resident drop down box select a resident to assign the transmitter to and click the Apply button Cancel the call from that transmitter and label the transmitter so that you can give it to the correct resident Return to step A to assign another transmitter IT TIME inl xl System Reporting Help silence Unsilen cation Acknowledge Send a page View traffic Registers Call Type Residents Location time l Alarm A001 0 19 Residents 9 RES Em Zones e TEN StaffGroups Assignments Transmitter Zones Disable Supervision Program Transmitter on Apply sF501 TS A as P Interval s min M Location Mobile sF501 B sF501 Timeout 240 min M Resident None Bes lj sF501 I SF502 Battery Aaron Andrews 5 SF531 Battery Low Angela Andrews SES Barry Babcock ili Battery Changed Never Cuni in A500 GS NC512 a Dennis Decker Emily Ellington Foster Flynn Connected Ginger George Henry Harris 24 IL880 Tek CARE 500 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved System Customization C Ifthe transmitter does not appear as a call in the L 501 Event Monitor window either it has been removed from service or it has not yet been added to the system Click on the View traffic button in the LS501
95. ve the changes made to the selected item Cancel Cancel the changes made to the selected item When editing items the borders of the data being edited change color and the icon on the current tab changes to indicate an item is being edited Step 7 Add Locations Locations are places where repeaters locators and stationary transmitters have been physically installed The Tek CARE 500 allows you to import a map of each wing or floor of your facility You can then use those Proximity Maps to show where each repeater locator and stationary transmitter is installed Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Click on the Locations tab in the LS500 Config Tool If you have Proximity Maps of your facility to add igi x Copy your facility maps to the NC501 A Master Station Computer s hard drive Proximity maps are image files in any of these formats BMP GIF JPG JPEG or PNG Click on the Add button in the Proximity Maps area Click on the Load from file button in the Proximity Maps Details area browse to the first map you copied to the hard drive and click the Open button Type a name for the map such as Building 1 North Wing or 2nd Floor and click on the Apply button Repeat to add more facility maps Ele Tools Help be T u e Locations e Residents e Transmitters e Check In e Call Types o Hardware Types e Zones o Pagers e Staft e Staff Assignments
96. your current configuration as described in the previous section Shut down the LS500 Config Tool Software if it is running Restart the LS500 Config Tool software The LS500 Config Tool software is an offline programming tool used for offline configuration of your Tek CARE 500 system It is also used to save and reload custom configurations e Double click the LS500 Config Tool icon on the desktop and choose Load Data From Saved Configuration To select a configuration file to reload click on the Browse button locate the desired configuration file click Open and then click OK This reloads the complete saved configuration into the LS500 Config Tool software Configuration files have a file extension of nc4 The software automatically browses for saved configuration files in the C Program Files TekTone LS450 Configs direc tory on the NC501A Master Station Computer s hard drive but a configuration can be reloaded from another location such as the Desktop a CD R disc ora USB flash drive The LS500 Config Tool window will appear next Upload your configuration to the LS501 Event Monitor e Select File Consistency Check to run the consistency check e Fix any issues and then select File gt Save Configuration to save changes Select File Commit Changes to update the Tek CARE 500 LS501 Event Monitor software with the customized programming configuration Shut down the LS500 Config Tool Software 46 IL880 Te

Download Pdf Manuals

Related Search

Related Contents

  Gateway M520 User's Manual    www.philips.com/welcome  Oregon Scientific Projector Alarm Clock  

Copyright © All rights reserved. Failed to retrieve file