DMW English Operator`s Manual - Dry Moist Warmer by Meister
Contents
1. If shipping or mailing the Dry Moist Warmer or the Electric Panel of the Dry Moist Warmer pack carefully in a sturdy carton with enough packing material to prevent damage The original carton with over pack box is suitable for mailing the Dry Moist Warmer or the Electric Panel Include a note describing the problem to our Service Center and be sure to give your return address We also suggest that you insure the package for your protection Dry Moist Warmer DMW 22 Operator s Manual Page 16 LIMITED ONE YEAR WARRANTY FOR COMMERCIAL PRODUCTS Limited One Year Warranty The Meister Cook Dry Moist Warmer is warranted from date of shipment for one year to be free from defects in material or workmanship Any Dry Moist Warmer found to be defective in material or workmanship may be sent back to the company at customer s expense for at Meister Cook s option repair or replacement It is at Meister Cook s sole discretion to either repair replace defective parts or refund the original purchase price This Limited Warranty does not extend to any Dry Moist Warmer which has been subjected to misuse abuse improper care improper maintenance improper storage accident damage in shipment fire floods power changes improper voltage negligence exposure to the elements or chemicals alteration improper repair unauthorized repair or other hazards or acts of God that are beyond the control of Meister Cook This Limited Warranty does not apply an2. press hold Upper Left SBin for English AM PM Presets Upper Right SBin for French AM PM Presets four 4 beeps confirm saved setting CLEANING AND MAINTENANCE INSTRUCTIONS It is IMPORTANT to follow cleaning and maintenance instructions and procedures to ensure satisfactory performance of your Dry Moist Warmer Neglecting these instructions and procedures may result in reduced food holding times reduced performance and reliability and may void the warranty CAUTION Allow the Equipment to cool down sufficiently before performing any cleaning or maintenance procedures Failure to do so could result in personal injury to employees and operators WARNING Disconnect power supply before cleaning Equipment Failure to do so could result in serious personal injury DAILY CLEANING Step 1 Step 2 Step 3 Step 4 Step 5 After completion of the last food holding cycle of the day unplug Equipment and allow Equipment to cool down sufficiently before cleaning Remove the food bins the front covers and the reversible dry moist inserts Wipe down the internal of the warmer with a damp not wet soft cloth Avoid any liquid or moisture entering the air outlet or inlet openings Clean the removable front covers and reversible dry moist inserts with a soft cloth dampened with warm soapy water Do not use abrasive cleaning material on the dry moist reversible inserts as this may remove the printed position indicators Install r
3. OPERATOR S MANUAL DRY MOIST WARMER WARNING To reduce the risk of injury the user must read and understand this operator s manual before using this Equipment SAVE THIS OPERATOR S MANUAL FOR FUTURE REFERENCE ae Vann se Dry Moist Warmer DMW 22 Operator s Manual DMW SERIES For Replacement Parts and Service call 866 772 3526 905 364 5200 for Canada and USA This document includes before installation instructions shipping damage instructions important safety instructions site preparation and installation operating instructions cleaning instructions warranty statement Revision F October 2013 Meister Cook LLC 5316 Hopkinton Drive Fort Wayne Indiana 46814 United States of America www meistercook com www drymoistwarmer com Page 1 DRY MOIST WARMER DMW SERIES Control Panel Removable Chamber Front Cover Dry Moist Reversible Insert behind Chamber Front Cover On Off Switch Removable Electronics Module 120V Power Cord and Plug Dry Moist Warmer DMW 22 Operator s Manual Page 2 TABLE OF CONTENTS Safety Symbol Section Page 3 Before Installation Page 4 Shipping Damage Claim Instructions Page 4 Important Safety Rules Page 5 Extension Cord Instructions Page Site Preparation and Installation Page 8 Specifications for DMW 22 Page 9 Clearances Requirements for DMW 22 Page 10 Operating Instructions Page 11 Programming Instructions Page 12 Cleaning an
4. Specifications for DUW 22 and Clearances Requirements for DMW 22 WARNING The installation and connection must comply with national and local electrical codes Ensure electrical supply conforms with electrical characteristics shown on the identification label All services must be performed by a qualified technician CAUTION The operator of this Equipment is solely responsible for ensuring safe holding temperature levels for all food items Failure to do so could result in unsafe and unhealthy food products for customers Dry Moist Warmer DMW 22 Operator s Manual Page 8 SPECIFICATIONS for DMW 22 Dry Moist Warmer DMW 22 Specification Sheet Meister Cook s Dry Moist Warmer with ThermalBreeze Technology achieves high energy efficiency with a thermal air curtain and hot convection air re circulation Energy harvesting from the warm air stream allows operating the DMW 22 with low energy consumption Simple configuration change allows for dry or moist food holding Innovative features allow for easy maintenance service and quiet operation Designed and Manufactured in the USA Patent Pending Construction Type 304 Stainless Steel Electric Power 850W 7 1 Amps 120V 60Hz 14 Overall Dimensions 10 8 H x 19 5 L x 13 7 D Weight 60 Ibs Pan Size 4 x Standard 1 3 size 2 5 deep pan pans are mot included Utilized ThemalBreeze M Technology with gentle hot convection air stream Energy harvesting wit
5. Operator s Manual Page 6 SERVICE e Have Equipment serviced by a qualified repair person using only identical replacement parts This will ensure that the safety of the Equipment is maintained e When servicing equipment use only identical replacement parts Follow instructions in the Maintenance section in this manual Use of unauthorized parts or failure to follow Maintenance instructions may create a risk of shock or injury EXTENSION CORD INSTRUCTIONS Make sure that an extension cord has the capacity to handle the current the Equipment will draw An undersized extension cord will cause a drop in line voltage resulting in overheating and loss of power The minimum recommended American Wire Gauge A W G for an electric cord up to 6 is 18 AWG and 16 AWG for electrical cord length over 6 Consult with extension cord manufacturer before use Only round jacketed cords listed by Underwriter s Laboratories UL shall be used Before using any extension cord inspect it for loose or exposed wires and cut or worn insulation Do not attempt to modify the electric plug or electric cord in any way WARNING Keep the extension cord clear of the working area Position the electric cord so that it will not get caught on other equipment or interfere in work space Failure to do so can result in serious personal injury WARNING Check extension cords before each use If damaged replace immediately Never use Equipment with a damaged cord since
6. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDED BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE IN NO EVENT WILL THE COMPANY BE LIABLE FOR SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OR LOSS This Limited Warranty shall be governed by the laws of the state of Indiana USA excluding their conflicts of law principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty Meister Cook LLC 5316 Hopkinton Drive Fort Wayne Indiana 46814 www meistercook com www drymoistwarmer com Dry Moist Warmer DMW 22 Operator s Manual Page 17
7. death Dry Moist Warmer DMW 22 Operator s Manual Page 4 IMPORTANT SAFETY RULES WARNING Read all instructions Failure to follow all instructions listed below may result in electric shock fire and or serious injury The term Equipment in all of the warnings listed below refers to your Dry Moist Warmer SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE When using electrical appliances basic safety precautions should always be followed to reduce the risk of fire electric shock and or injury to persons including the following WORK AREA e Keep work area clean and well lit Cluttered or dark areas can increase the likelihood of accidents e Do not set liquids on or near Equipment Liquids entering Equipment will increase the risk of electric shock e Do not cover Equipment or stack other non approved objects on top of Equipment Unintended items on Equipment can increase the risk of fire e Do not use Equipment outdoors Outdoor conditions can increase the risk of electrical shock e Do not place Equipment on or near a hot gas or electric burner or ina heated oven This creates an increased risk of fire and electric shock ELECTRICAL SAFETY e Equipment plugs must match the outlet Never modify the plug in any way Do not use any adapter plugs Modified plugs and non matching outlets will increase the risk of electric shock e Avoid body contact with earthed or grounded surfaces such as pipes radiators ranges refriger
8. touching the damaged area could cause electrical shock resulting in serious injury Dry Moist Warmer DMW 22 Operator s Manual Page 7 SITE PREPARATION and INSTALLATION These instructions must be retained by the owner user for future reference This Equipment is built to comply with applicable standards for manufacturers including approval agencies such as UL NSF CSA ETL and others Many local codes exist and it is the responsibility of the owner and installer to comply with these codes Check the electrical rating label to ensure that the Equipment is connected to the correct voltage phase amperage and wattage that are stated on the Equipment s identification label The identification label is located on the control panel plate of the Equipment A secondary label is included inside the Equipment behind the control panel plate This Equipment should be connected to a power supply that is 120 volts 60 Hz AC only Do not operate on direct current DC A substantial voltage drop will cause a loss of power and the Equipment may overheat If the Equipment does not operate when plugged into an outlet check the power supply Do not operate more than two DMW 22 ona single 120V 20 Amp circuit Observe all clearance requirements to provide air Supply for proper operation as well as sufficient clearance for servicing Keep the area around the Equipment free and clear of combustibles Dimensions and clearance specifications are shown under
9. ators and other foodservice equipment There is an increased risk of electric shock if your body is earthed or grounded e Do not expose Equipment to wet conditions Do not immerse cord plug or Equipment in water or other liquids Water or other liquids entering Equipment will increase the risk of electric shock e Do not abuse the cord Do not yank cord to disconnect from power outlet Never use the cord for carrying pulling or unplugging the Equipment Keep cord away from heat oil sharp edges moving parts or the edge of table or counter Damaged or entangled cords increase the risk of electric shock Dry Moist Warmer DMW 22 Operator s Manual Page 5 FOOD SAFETY Equipment must be operated with removable front cover Equipment is design to hold various food products for an extended time period when used with the removable front cover Extended food hold time for up to 2 hours Equipment is designed for temporary extended food holding Ensure safe food temperatures before food consumption or serving customers food for consumption EQUIPMENT USE AND CARE Stay alert watch what you are doing and use common sense when using Equipment Do not use Equipment while you are tired or under the influence of drugs alcohol or medication A moment of inattention while operating Equipment may result in serious personal injury Avoid touching hot metal parts This could result in serious personal injury including burns This Equipment is not inten
10. bottom of the warmer The convection air flow volume and velocity as well as the radiant air temperature has been optimized Different food items may require different food holding temperature that needs to be tested and then programmed into the program controls OPERATION Step 1 Verify that all dry moist inserts are installed properly Each horizontal level must have both dry moist inserts installed in either the dry or the moist configuration Step 2 Verify that both front covers are installed step 3 Verify that all food pans are installed properly Step 4 After unpacking allow the unit to acclimate to room temperature before starting Step 5 Turn power rocker switch to the ON position I ON O OFF step 6 Verify that the correct food item is selected on control display step 7 Allow for a 35 minute preheat Note The adjustable temperature set point range is 165 F 250 F Note The left bin temperature setting controls the temperature of the entire horizontal row Note For optimal performance and energy efficiency all food pans should be installed Exceptions include adding food product to pans removing food product from pans and speeding up system cool down time WARNING Do not use any attachments or accessories not recommended by Meister Cook The use of attachments or accessories not recommended by Meister Cook can result in serious personal injury Dry Moist Warmer DMW 22 Operator s Manual Pag
11. d Maintenance Instructions Page 13 Troubleshooting Guide Page 14 Part Numbers Page 15 Service Support Page 16 Limited One Year Warranty for Commercial Products Page 17 SAFETY SYMBOL SECTION The following signal words and meanings are intended to explain the level of risks associated with this Equipment The ANSI standard safety symbols are DANGER Indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING Indicates a potentially hazardous situation which if not avoided may result in death or serious injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury To avoid serious personal injury do not attempt to use this Equipment until you have read thoroughly and understand completely the operator s manual Save this operator s manual and review frequently for continuing safe operation and instructing others who may use this Equipment Dry Moist Warmer DMW 22 Operator s Manual Page 3 BEFORE INSTALLATION SHIPPING DAMAGE CLAIM INSTRUCTIONS NOTE Upon receipt of your Equipment immediately uncrate unpack and inspect for potentially concealed shipping damage If your If shipping damage to the Equipment Is Equipment is found to be damaged save all discovered or suspected observe the packing materials and contact your delivery carrier following guidelines in preparing a immediately Refer to Shi
12. d shall not cover any products or equipment manufactured or sold by Meister Cook when such products or commercial equipment is installed or used ina residential or non commercial application Installations not within the applicable building or fire codes render this Limited Warranty and any responsibility or obligations associated therein null and void This includes any damage costs or legal actions resulting from the installation of any Meister Cook commercial cooking equipment in a non commercial application or installation where the equipment is being used for applications other than those approved for by Meister Cook Meister Cook guarantees the correct mechanical operation of the equipment at the time of installation Meister Cook makes no warranty expressed or implied of food holding performance effect as subjective judgments product variations and or customer caused machine conditions beyond Meister Cook s ability to predict or control Meister Cook specifically does not warrant or guarantee or provide compensation for any lost production lost product lost labor or lost sales or other consequential damages that may occur as a result of equipment malfunction or failure This disclaimer of liability for consequential damages applies whether the cause of malfunction or failure is otherwise covered by Meister Cook s warranty or not This Limited Warranty is available only to the original purchaser of the product and is not transferable
13. ded for use by persons with reduced physical sensory or mental capacities Do not allow persons unfamiliar with the Equipment or these instructions to operate the Equipment Use of Equipment by such persons could result in a hazardous situation Do not overreach Keep proper footing and balance at all times This enables better control of the Equipment in unexpected conditions Do not use the Equipment if the switch does not turn it on or off Any Equipment that cannot be controlled with the on off switch is dangerous and must be repaired Disconnect the plug from the power source before make any adjustment or cleaning the Equipment This may result in increased risk of electric shock Do not use any accessory or attachment not recommended by Meister Cook Do not operate Equipment on its side or inverted Do not introduce foreign non approved objects into Equipment Use of Equipment other than intended could result in a hazardous situation Maintain the Equipment Check for breakage of cords plugs and other parts that may affect the Equipment s operation If damaged have the Equipment repaired before use Many accidents are caused by poorly maintained Equipment Use the Equipment in accordance with these instructions and in the manner intended taking into account the working conditions and work to be performed Use of the Equipment for operations different from those intended could result in a hazardous situation Dry Moist Warmer DMW 22
14. e 11 PROGRAMMING INSTRUCTIONS FOR DMW 22 Select Bin SBin Up Program Prog GG Gh Down AM PM or Esc Temperature Temp Time Note Left bin controls the temperature setting for entire level e Change Selected Food Item in Bin Select AM or PM with press hold AM PM press hold Prog push SBin push save with press hold Prog e Change Temperature Setting for Food Item Press hold Prog press hold Prog select food item with push push Temp set temperature setting with push save with press hold Prog e Change Dump Time for Food Item Press hold Prog press hold Prog gt select food item with push push Time set dump time setting with push save with press hold Prog e Change Cook More Time for Food Item Press hold Prog opress hold Prog select food item with push push Time pushTime set cook more time setting with push save with press hold Prog e Change Food Item Name Press hold Prog press hold Prog select food item with push push Prog change first letter with push move left or right of name with push SBin left or right save with press hold Prog e Quick Escape Push AM PM to return normal operating mode Dry Moist Warmer DMW 22 Operator s Manual Page 12 Set to French or English Menu Presets Turn on DMW Immediately while firmware revision is displayed
15. eversible dry moist inserts and the removable front covers CAUTION Do not flood the Equipment with cleaning fluids water or other liquids Do not allow any fluids to enter the Equipment through the air inlet or air outlet port It will damage the Equipment Dry Moist Warmer DMW 22 Operator s Manual Page 13 TROUBLESHOOTING GUIDE Potential Cause Corrective Action System does not start up No power to system Make sure system is plugged in Check power cord for damage Check store circuit breaker Insufficient power supply to Check store circuit for Call for Service Excessive time to reach Install pans even if no temperature food product is available Insufficient power supply to Check store circuit for System fault Call for Service Excessive time to cool Pans installed Remove pans during cool from a higher temperature down period set point to a lower temperature set point Dry moist insert installed in Flip dry moist insert to MOIST orientation DRY orientation Dry moist insert installed in Flip dry moist insert to DRY orientation MOIST orientation system proper voltage System fault Call for service System fault Call for service FLT 1111 displayed System fault Call for service startup seconds turn on system Turn off system Install Startup pans After 10 seconds turn on system Cool air from another Turn off system Adjust installation After 10 seco
16. h re circulation of hot air ee E temperature Patent Pending Simple configuration change for pe or moist High efficiency single heat source per level for radiant heat and hot convection air All pull out electric panel for easy servicing Extremely quiet operation Easy pan removal and intenor cleaning Removable front panel Stackable wethout notice Tested approved and listed by ETL as per UL 197 NSF 4 and CSA 22 MEISTER COOR LLC 5316 Hopkinton Drive Fort Wayne Indiana 466174 260 233 0255 Www meistercook com infagimeistercook com Dry Moist Warmer DMW 22 Operator s Manual Page 9 CLEARANCE REQUIREMENTS for DMW 22 This Equipment must be installed in accordance with the following clearances in order to provide proper operation and servicing of the appliance Also it is recommended that the Equipment be installed with sufficient clearances to provide proper cleaning and maintenance Required Clearance Back 3 Required Clearance Required Clearance Left Side 1 Right Side 1 Recommended Clearance Front Food Tray Access Side n a Recommended Clearances Back 3 Left 1 Right 1 Front n a Dry Moist Warmer DMW 22 Operator s Manual Page 10 OPERATING INSTRUCTIONS The Meister Cook Dry Moist Warmer DMW Series was designed to provide extended holding time for various food items with a combination of hot convection air from the air outlet port and radiant heat from the
17. nds turn on system System fault Call for service FLT 3333 displayed System fault Call for service Display malfunction Incorrect programming Check Operator s Manual for programming instructions System fault Call for service Dry Moist Warmer DMW 22 Operator s Manual Page 14 PART NUMBERS DMW 22 TDL DMW 20100 DMW 20101 DMW 20102 DMW 20103 DMW 20104 DMW 20105 DMW 20106 DMW 20107 DMW 20108 DMW 20109 DMW 20110 Dry Moist Warmer 2x2 Tim Hortons Chamber Front Panel Moist Dry Reversible Insert Electronics Module DMW 22 TDL Heater Cartridge Tangential Blower UI PCB DMW 22 TDL Power Supply PCB DMW 22 Thermocouple On Off Switch DPDT Power Cord Graphic Overlay DMUW 22 TDL Dry Moist Warmer DMW 22 Operator s Manual Page 15 SERVICE SUPPORT Service must be performed by a Service Center or Service Agency authorized by Meister Cook Service for Canada and USA For Replacement Parts and Service call 866 772 3526 Celco 4 905 364 5200 Or contact either the distributor or dealer from whom the Equipment was purchased or Meister Cook at the address Meister Cook LLC 5316 Hopkinton Drive Fort Wayne IN 46814 260 233 0255 WARNING When servicing use only identical replacement parts Use of any other parts may create a hazard or cause product damage WARNING Have Equipment serviced by a qualified repair person This will ensure that the safety of the Equipment is maintained
18. pping Damage Claim shipping damage claim Instructions on the right for instructions Failure to 1 Write down a description of the follow these instructions will negate Meister damage or the reason for E Cook s or your ability to file claims and receive suspecting damage as soon as it Is compensation for shipping damage discovered This will help in completing the claim forms later This manual contains important safety and As soon as damage is discovered installation operation instructions Require all or suspected notify the carrier that operators to read this manual before using this delivered the shipment Equipment Refer to these instructions frequently Arrange for the carrier s Failure to follow the instructions contained in this representative to examine the manual may cause injury or damage to the damage Equipment and will void the warranty Complete all carrier claim forms and have the examining carrier sign Retain this Operator s Manual for future reference and date each form Check with www drymoistwarmer com for updates and new versions of your Operator s Manual WARNING Improper installation adjustment alteration service or maintenance can cause property damage injury or death Read the Operator s Manual and Service Manual thoroughly before installing or servicing this equipment WARNING Do not operate damaged Equipment Operating damaged equipment can cause property damage injury or
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