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iDR SERVICE MANUAL

1. DR SERVICE MANUAL Digital Imaging Made Simple DR M Service Manual Foreword Proprietary Notice and Disclaimer The information herein disclosed is the property of tCRco Inc Information in this docu ment is subject to change without notice and does not represent a commitment by iCRco to incorporate changes or improvements in units previously sold or shipped No part of this document may be reproduced or transmitted in any form electronic or mechanical including photocopying and recording for any purpose other than the purchaser s own use without the express written permission of tCRco Copyright Copyright CRco Inc 2003 2010 All rights reserved Trademarks CR 26000 CR 100060 CR 1000 Dual CR 260068 CR 2600 Dual CR 2600SF CR Vet R CR CR Vet Dual CR Mobile CR 1 D CR Chiro CR Chiro Dual CR 36000 CR 3600SFR CR VERTX 1DR www icrcompany com and QPC XSCAN32 are the trademarks of iCRco All other trademarks are the property of their respective owners and are hereby acknowledged Terms Any one of the following iCR products will be referred to as the CR unit throughout this document CR 100068 CR 1000 Dual CR 26000 CR 2600 Dual CR 2600SF CR 36000 CR Vet CR Vet Dual CR Mobile CR 1 D CR Chiro CR Chiro Dual CR VERTX Any one of the following CR products will be referr
2. 4 Gently wipe down the imaging plate with the clean lint free cloth 5 Allow the plate to air dry before sliding the carbon fiber door back into place 5 5 DR Cleaning and Disinfection Procedure If the DR is visually contaminated with blood or body fluids remove the blood and or body fluids then follow Section 5 5 3 prior to use AX CAUTION Consult the manufacture s Material Safety Data Sheet before use 2007 2009 20 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 5 5 1 Disinfection Materials 1 Sporicidin Disinfectant Solution and Spray 5 5 2 Disinfection method to be performed after each patient use 1 Wipe the Carbon Fiber material with Sporicidin Disinfectant Towelettes or Sporicidin Disinfectant Solution and Spray 2 Allow to air dry 5 5 3 Higher level of disinfection 1 Unplug form the power source 2 Clean the exterior surface with Sporicidin Disinfectant Towelettes or Sporicidin Disinfectant Solution and Spray 3 The surface shall remain wet for ten minutes 4 Then allow to air dry 2007 2009 21 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 6 Theory of Operation 6 1 Product Overview The DR produces a diagnostic quality 16 bit image from a medical grade storage phosphor image plate The optical assembly provi
3. 5 Gently lift the back cover off the unit CAUTION Once the back cover is removed the IP plate will be exposed The technician should take extra care not to touch or otherwise damage the IP plate 2007 2009 40 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 8 2 Cleaning the Mirrors 1 Remove the back cover as covered in Section 8 1 2 Remove ten 10 4 40 x 4 flathead screws from the rear optical cover 3 Remove the rear optical cover AX CAUTION Do not touch mirrors or trigger board directly Any marks on the mirrors may cause a degradation in image quality If the trigger board changes position it may cause a No Data Acquired error 4 Inspect each mirror for any particulates or contaminates and carefully remove before cleaning 5 Apply the glass cleaner on the soft lint free tissue If possible use Kimtech Kimwipes and Windex Do not put cleaner directly on the mirrors Clean the mirrors in a circular motion and do not apply force Use a flashlight to make sure that there are no dust particles or smearing residue on mirrors 6 The location of the mirrors is shown in Figures 8 2 amp 8 3 2007 2009 41 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 8 3 A OF A WO N RA Figure 8 3 The DR short mirror Reassemble the DR in rev
4. common mode Voltage lt 5 Ur lt 5 Ur Mains power quality should be dips short gt 95 dipin gt 95 dipin that of a typical commercial or interrup Ur for 0 5 Ur for 0 5 hospital environment If the user tions and cycle cycle of the DR requires continued voltage operation during power mains variations 40 Ur 60 40 Ur 60 interruptions it is recommended on power dipinUz for dip in Ur for that the DR be powered from an supply 5 cycles 5 cycles uninterruptible pwoer supply or a input lines battery IEC 70 Ur 30 70 Ur 30 61000 4 11 dip in Ur for dip in Ur for 25 cycles 25 cycles lt 5 Ur lt 5 Ur gt 95 dip in gt 95 dip in Ur for 5 sec Ur for 5 sec Power Power frequency magnetic fields frequency should be at levels characteristic 50 60Hz of a typical location in a typical magnetic commercial or hospital field IEC environment 61000 4 8 NOTE Ur is the a c mains voltage prior to application of the test level continued on next page 2007 2009 vi of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Table 2 continued AAA Immunity IEC 60601 Test Compliance Electromagnetic Environment Conducted 3Vrms 150 kHz Portable and mobile RF RF IEC to 80 MHz communications equipment 61000 4 6 should be used no closer to any 3 V m 80 MHz part of the DR including cables Radiated to 2
5. ii a E 2 o rl __ oa tLe tL A I a NWARNING Do not operate the DR with the covers removed Laser amp LED lights may cause harm to the operator 2007 2009 35 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 3 If the motor controller light is flashing or solid red then the motor controller board will need to be replaced 7 4 3 Clicking Noise Returning to Home symptom Clicking noise heard from DR when returning to the home position Cause At the end of the scan Eraser offset At home position Fuses sensor solution At the end of the scan Change eraser offset At home position Check fuses as cover in Section 8 8 Check the Power Distribution board Move sensor 7 4 4 Not Finding Home Position Symptom The 7DR is not finding the home position Cause Bad fuses Power Distribution board or Move sensor Solution Check fuses as cover in Section 8 8 Check the Power Distribution board Move sensor 7 5 Error Message No Data Acquired 7 5 1 Failure Analysis 1 1 When turning on the CR see if there is a pop up message in the lower right hand corner of the Windows task bar stating This USB device can perform faster if it is connected to a hi speed USB 2 0 port If so e make sure the CR is plugged into a USB 2 0 port Some older PCs only have USB 1 0 or 1 1 ports These older variety of USB
6. V 3A 50 60Hz CAUTION FORCONTINUED PROTECTION AGAINST RISK OF ARE REPLACE ONLY WITH SAME TYPEAND RATING OF FUSE FUSE 3A SLOW BLOW 250V US and International Patents Granted US and International Patents Granted CAUTION TO REDUCE THE RIK OF CAUTION TO REDUCE THE RISK OF ri Maley COVER NO USER SERVICEABLE PARIS La EJEA COVER NO USER SERVICEABLE PARTS US Headquarters European Office INSIDE REFER SERVICING TO QUALIFIED US Headquarters European Office INSIDE REFER SERVICING TO QUALIFIED CRco Inc CRco Europe GmbH SERVICE FERSONNEL iCRco Inc iCRco Europe GmbH SERVICE PERSONNEL 2580 West 237th Street Ridlerstrasse 31a 2580 West 237th Street Ridlerstrasse 31a Torrance CA 90505 80339 Munich A DANGER Torrance CA 90505 80339 Munich A DANGER USA Germany USA Germany 310 921 9559 49 89 2555 757 150 radiation when open 310 921 9559 49 89 2555 757 150 Invisible laser radiation when open AVOID EXPOSURE EDS TO BEAM EDA C bed TO BEAM r a aser product r Class 3b laser product FDA 510K Cleared ee Goes FDA 510K Cleared 0086 IEC 825 1 a DR AC Model Label b DR DC Model Label Conventions A DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury This signal word is to be limited to the most extreme situations A WARNING indicates a potentially hazardous situation which if not avoided could result in death or
7. 2 Allow the contractor to determine the precise location and proper screws to fasten the Wall Mount to the wall The Wall Mount should be fastened to the wall through the four 4 available mounting holes 3 Remove nine 9 6 32 x 3 4 flathead screws from the Top Mount End Cap 2007 2009 9 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 4 Ease the Top Mount End Cap off the DR mount 5 With at least two 2 people lift the DR into the Bottom Mount End Cap HEAVY LIFT Always practice proper heavy lifting procedures Im proper lifting may cause injury 6 Refasten nine 9 6 32 x 3 4 flathead screws to the Top Mount End Cap 7 Carefully remove the Spring Mount screw 2007 2009 10 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 4 Software Installation 4 1 PC Specifications The minimum requirements for the Acquisition computer are as follows Processor Pentium D RAM 2 GB or more OS Windows XP HDD 250 GB or more 4 2 USB Driver Installation Installation of USB drivers are automatic with the installation of the iCRco software i e QPC XSCAN32 4 3 Installing QPC XSCAN32 QPC XSCAN32 software comes bundled with the iDR This software package will allow the user to interface with the DR If you have QPC XSCAN32 already installed on you
8. 5 GHz than the recommended separation RF IEC distance calculated from the 61000 4 3 equation applicable to the frequency of the transmitter Recommended separations distance d 12V P d 1 2v P 80 MHz to 800 MHz d 2 3 P 800 MHz to 2 5 GHz where P is the maximum output power rating of the transmitter in watts W according to the transmitter manufacturer and d is the recommended separation distance in meters m Field strengths from fixed RF transmitters as determined by an electromagnetic site survey should be less than the compliance level in each frequency range Interference may occur in the vicinity of equipment marked with the following symbol o gt NOTE 1 At 80 MHz and 800 MHz the higher frequency range applies NOTE 2 These guidelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflections from structures objects and people continued on next page 2007 2009 vii of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Table 2 continued Immunity IEC 60601 Test Compliance Electromagnetic Environment Test Level Level Guidance Field strengths from fixed transmitters such as base stations for radio cellular cordless telephones and land mobile radios amateur radio AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with acc
9. A Projection N A ICE2 Processing Soft Standard Sharp Process Process Process 13 Accept and Save the image to save the processing and W L settings by clicking the Save and Accept button in the upper left hand corner of the image 13 Xscan Radiology Application version 2 10 File Edit View Image DICOM CR Options Language ua 00 CO HO gt Open View 1 View2 Multi Prev Next E MinXray CR VertX Image 007 1 1 W 6 2007 2009 17 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 14 Return to the Patient Information window Select the patient s to send to a PACS or viewing station If you wish to send more than one patient hold the Ctrl key down and left mouse click to select multiple patients 15 After selecting the patient s click the DICOM Send button I Xscan Radiology Application version 2 10 File Edit View Image DICOM CR Options Lang AET Title ADV_PRINT_DICOM PRINT_DICOM sE DICOM AN_DICOM Add New Edit Delete Test 17 The results of the DICOM Send will appear in the DICOM Controller window s Event log DP DICOM Controller 1 00 DICOM Settings Targets jl Configure Print Settings wat 7 Mirimiee C Always prompt for target when sending C Send DICOM images as compressed Xscan to Xscan Only Show nd Retrieve Show Retrieve Compression Que Queue DICOM Print Settings Print
10. CR Se BE eS 24 629 Motor Controller Board ss samine remas eee BE ee id 24 6 2 10 Analog to Digital Conversion o ooo 25 O20 Caprinos SRA de a IE aii ed 25 62 12 TI Papi Si todos y Bi a US e 25 7 Diagnostics 26 LL OVCIVIOW iberico rea a 26 7 2 Using the Focus Tool for Hardware Diagnostics o 27 ho Mage SVIMPIOMNS q AAA AAA DEA a deed 2 29 Fod dentin the Scan Dalla so ea ds a A ad a 29 LOZA DU tL 9 220 ds da i ee a amp Se ee S 30 7 3 3 Banding Top Bottom 17 Length aia sas AAA 30 7 34 Grid Lines Moir Effect 0 0 0802 a 31 7 9 9 DENSOETIXES ner 32 29 0 MNACCTINGr y e Gee dhe eos ADS ewe dee ond B84 33 Lod OVT EXPOSI E aae te oe AA A a 33 7 3 8 Random Imaging Shifting o o e 34 TA Hardware o yO pPLOMS ute e de eS Ee a DE awe 34 FAA Fal retolnital ze USD ds on Yo Ad a AE 34 2 INO IMOtOL MOVEMENT gaara e 35 7 4 3 Clicking Noise Returning to Home 0 36 74 4 Not Finding Home Position o o o 36 7 5 Error Message No Data Acquired ooo e 0 36 al Palwe Analysis A nck eee palo ddr A 36 foo Ralute Analysis Zoo pai A Ree e a 37 8 Service amp Maintenance Procedures 40 9 1 Kemoving the Back Cover ses a ad a oS 40 82 Cleaninie the Mirrors 30 ocho to bode e Shae ne hee Boo eek 41 8 3 Replacing the Power Distribution Board o ooo 42 8 4 Replacin
11. PMT sensors and transmitted to the computer through a USB 2 0 interface cable A trigger signal generated by the laser spot is transmitted to the PMT board to trigger a line capture Image is assembled from lines of captured data that is held in registers and translated into a 16 bit raw source file There is no way to pause the data capture process Cancel will cause the machine to stop and return to home position Data on the plate will be lost If an image is cancelled during the scan process the plate will have to be erased again to ensure that the plate is entirely erased 6 2 11 Calibration Gain Adjustment Gain Control is used to compensate for reduction in sensitivity of the PMT detectors due to age The gain can be adjusted in the software MT voltage dE 1 Open QPC Xscan32 2 Create open patient 3 Click on Scan if it is a patient with no images the scan dialog will automatically appear 4 The Quality Processing Center dialog will appear 5 Click on the Settings button and type in the password earl It is case sensitive 6 A dialog box will appear where the user can manually change the gain 6 2 12 PMT Amplifier The amplifier is the interface between the PMT receiving the stimulated light from the collection chamber The amplifier serves as a current to voltage converter and a log amplifier 2007 2009 25 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCR
12. Possible failures e Galvo AMP setting too low try increasing AMP setting e Bad PMT board or cabling e Bad Galvanometer Controller or cabling e Beam may require re alignment This alignment is accomplished by galvo adjustment and is beyond the scope of this failure analysis Please contact Technical Support for further assistance If a fix has not been accomplished by this point the machine should be returned to the factory for repair 6 If the laser beam does not cross through the center of the trigger sensor STOP Possible failures e Bad Trigger board Not The Trigger board cable is un keyed and is therefore prone to misconnec tion e Bad PMT board or cabling specifically the TILO cable e Bad Quad Power Supply or cabling If a fix has not been accomplished by this point the machine should be returned to the factory for repair 2007 2009 39 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 8 Service Maintenance Procedures 8 1 Removing the Back Cover NeT Ensure the DR is removed from the wall or cart mount 1 Ensure the PMT voltages are set to zero see Section 8 9 then run one scan 2 Power OFF the 7DR 3 Orient the unit on its front the carbon fiber side facing down on a clean soft dry surface 4 Remove fourteen 14 6 32 x H flathead screws from the back cover Figure 8 1 Figure 8 1 The iDR s Back Cover
13. Settings button to save the changes Then click the Ok button to exit the CR Settings dialog 10 Run one 1 scan to ensure the settings were changed The resulting image should be very faint 8 9 2 Captera Ensure the DR is powered on and connected via USB 2 0 to the Acquisition computer Open Captera Click the Configuration button Click the Device Settings tab In the CR Settings section click the Advanced button In the CR Settings section click the Read EEPROM button Locate the values in the PMT Low and PMT High and make note of the value N A 0 A QU N e NNA Potential loss of data Be sure to take note of the PMT Voltage settings as once the setting is saved with a value of zero 0 there is no way to recover the old value 8 Set the values of both PMT Low and PMT High to zero 0 9 Click the Write EEPROM button to save the changes then click the Finish button 10 The PMT voltages will be set to zero 0 2007 2009 46 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 11 Run one 1 scan to ensure the settings were changed The resulting image should be very faint 8 10 Removing the DR from the Wall Cart Mount 1 Ensure the DR is powered OFF 2 Remove three screws from the power cowling then remove the power and USB 2 0 cord from the DR 3 Adjust the wall or cart mount such that the top end cap is f
14. a similar product Repaired and replacement products may be or include refurbished or remanufactured parts Any replacement item assumes the remaining warranty period of the original product iCRco provides no warranty for any third party hardware or software included with any product or later acquired software Limited Warranty Support iCRco warrants that its QPC XSCAN32 Captera and or ClarityPACS software originally provided with any product will substantially conform to iCRco s specifications and that the media not including hard drives on which the software is furnished will be free from 2007 2009 viii of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual defects in materials and workmanship under normal use for a period of one 1 year from the date of original shipment from iCRco iCRco s sole obligation under this warranty is limited to making reasonable efforts to ensure such conformity and to supply the consumer with a corrected version of the software as soon as it is practical after the consumer has notified iCRco of any non conformity iCRco does not warrant that the operation of any software will be uninterrupted glitch or error free or that functions contained in the software will operate in the combinations which may be selected for use by the user or meet the user s requirements This limited software warranty will be void if the software is modifi
15. and installed with a 1500VA 1500W uninterruptible power supply UPS iCRco recommends the APC 1000 specification UPS or equivalent For warranty evaluation and service iCRco requires the customer to provide an Internet connection DSL or Dial up or the minimum of a phone line accessible by an extension cord to the product enabling iCRco technicians to perform remote diagnostics on installed equipment In addition each iCRco product must be installed maintained and operated in accordance with the respective product manual Failure to comply with these requirements will result in a voided warranty claim Requesting Warranty Service For information on obtaining warranty service call iCRco s customer support at 310 921 9559 In order to evaluate a warranty service request iCRco requires the following infor mation the iCRco serial number of the product a detailed description of the problem customer name and contact information product location and operating conditions a copy 2007 2009 ix of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual of the purchase documents and sufficient information and authorization including a liabil ity release as to any loss of data that should always be backed up software or network injury or downtime allowing iCRco technicians remote access to the product Product may not be returned to iCRco without first obtaini
16. any foam inserts somewhere safe amp dry so that if the DR needs to be shipped again there are packing materials available 3 2 Installing Power amp USB 2 0 Cables with Power Cowling Switch Figure 3 1 DC Power Plug amp Switch Figure 3 2 AC Power Plug amp Switch 2007 2009 5 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual The following instructions are for both the AC and DC DR units though only the AC is shown below 1 Thread three 3 zip ties through the metal eyelets 2 Lay the Power and USB 2 0 cord bundle in the Power Cowling ensuring that the thickest part of the cord bundle is positioned at the bottom of the power cowling 3 Pull the zip ties as tight as possible around the cord bundle Gently pull on the cord bundle to ensure it is tightened enough in the Power Cowling Clip off any excess zip tie 4 Plug the power cord for the DR unit into the power switch unit then pass the USB 2 0 cable under the safety catch and plug in the USB 2 0 cord 2007 2009 6 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 5 Fasten the Power Cowling to the Shoulder Extrusion using three 3 6 32 x flathead screws 6 Plug the USB 2 0 cord into the Acquisition computer 7 Ensure the UPS battery is connected to its terminal 8 Plug the ot
17. cuts or freys The user may want to swap out the USB cable to ensure its integrity 2007 2009 34 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 4 Make sure the DR is recognized in the Windows Device Manager Additionally make sure the device drivers are properly installed To do this a Go to Start Control Panel System Hardware Device Manager b In the Device Manager make sure there are no unrecognized USB devices c In the Universal Serial Bus entry the user should see an entry for the DR If there is no entry or there are yellow question marks in the Device Manager please re install the device drivers If the user does not have the original installation CD containing the device drivers please contact Technical Support 7 4 2 No Motor Movement Symptom When initiating a scan from the software interface no sound is heard from the DR Cause Bad fuses motor controller cable or motor Solution 1 Check the fuses as cover in Section 8 8 2 If the fuses are not at fault remove the back cover as covered in Section 8 1 and check that connectors J2 J3 J4 J5 J7 J8 and J9 are firmly connected to their respective boards Figure 7 1 The DR DC Power Distribution Board EN e zs E ne 3 Cn ite Y s ee 5 i 3 D MNN Uj aj sa F e is BERE o 3 3 terran ate ale dr ds A siie te a
18. power supply The DR unit is supplied with an AC power supply that allows the unit to work between 90 to 253V AC 50 60Hz For international units a local power cord must be used that can handle the power requirements of the unit A 13A 125V power cord is sufficient The power input module will be set to the proper voltage setting at the factory 2 1 2 DC Voltage Requirements The DR unit is supplied with a DC power supply that allows the unit to work between 18 to 36 VDC 4 5 Amps maximum and 450 Watts iCRco provides a medical power converter Do not substitute or switch the power converter Substituting or switching the power converter will void the warranty Contact iCRco Tech Support to obtain a replacement power converter 2 2 Environmental Requirements The DR should not be placed in a room with a film processor present This will void the warranty The humidity and temperature limits are 20 to 80 non condensing and 15 F to 95 F 15 C to 35 C operating respectively The room should have good ventilation Another factor to consider prior to installing the DR is dust and particulates in the environ ment The iDR is designed to be resistant to dust and particulates that may be present at the installation site Installation of the DR near high magnetic fields may cause the CR unit to malfunction The iDR should not be placed in a room with an MRI CT or any other equipment that produces high magnetic fields The room shou
19. to AET DICOM Configuration Settings Rows Columns 1x1 Local AET MICA Media Type BLUE FILM Port 104 Film Size 14INX17IN Serial Site ID 00001 Message UID 1 2 826 0 1 3680043 2 1074 23245 7 163 10001016 Clear Event Log CAN DICOM Me o eNUM 6 DEST KSCAN_DICOM INAM C Xscan32 da A MiG S UMEL D TEDA DM el PNAME Mi ert IN ME 3 SNUB DEST XSCAN_DICOM IN4M C Xscan32 da ing PNAME Mitra ray il IR Ve tx NUN DEST XSCAN_DICOM z 229009 5 12 05 ork INTIMAN eae NESTAXSCAN NICAM NAM NA Recan Ada 5 3 Schedule of Maintenance The following is a schedule of maintenance for the 7DR The following maintenance may be performed by end users Maintenance Procedure Clean cassettes Weekly Clean DR exterior covers Monthly The following DR maintenance must be performed by an iCRco authorized service engineer only 2007 2009 18 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Maintenance Procedure Frequency Yearly Yearly Clean fan filters Monthly or when visibly dirty The following DR calibration maintenance must be performed by an iCRco authorized service engineer only Maintenance Procedure Check image performance Contrast Noise Ratio and Spacial Resolution Perform Exposure Index calibration 5 4 Periodic Cleaning Periodic cleaning of iCRco products should be done on a monthly basis 5 4 1
20. Cleaning the Outside of the DR It is important that the covers remain on the DR at all times The covers should only be removed for service by an iCRco authorized technician then immediately replaced Do not clean the galvo mirror Dust and fibers in the laser beam path may affect the radiographic image The outside covers of the DR should be cleaned with a slightly dampened cloth or a dry cloth moistened with BallQSUNUP glass cleaner or Sprayway Oglass cleaner 5 4 2 Cassette Cleaning A CAUTION At no time should abrasive cleaners or chemicals be used to clean the cassette or plate Cleaning the Outside of the Cassette 1 Moisten a clean lint free cloth with a mild soap or detergent using soft water 2 Wipe down the cassette covers thoroughly 3 Allow the cassette to air dry 2007 2009 19 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Cleaning the IP Plate 1 With a finger press the cassette catch located on the bottom rail on the cassette This will release the carbon fiber door from the cassette Cassette ieee Catch ie FES 2 Examine the imaging plate for dust or particulates 3 Using iCRco plate cleaner apply the plate cleaner to a clean lint free cloth _ CR Phosphor Plate Clx If tCRco Plate Cleaner is not available please contact Technical Support at 1 310 921 9559 to obtain more
21. accept the terms of this agreement If you do not agree to the terms of this Agreement promptly return the unopened unused package and all accompanying items including written material software disks the Software protection device etc at your expense to the place it was purchased from 1 Copyright The Software program is owned by iCRco Inc and is protected by United States and international copyright laws and international trade provisions 2 License iCRco Inc grants you the right to use the Software on a single user computer or on a single workstation or terminal of a multi user computer or local area Do you accept all the terms of the preceding License Agreement If you choose No Setup will close To install QPC XSCAN32 you must accept this agreement lt Back No 5 Make sure both QPC XSCAN32 Software and Software Key Driver boxes are checked then click Next Select Components Select the components you want to install clear the components you do not want to install Components OPC XSCAN32 Software 93600 K Software Key Drivers 13472 K Description This component installs QPC XSCAN32 software Space Required 126112 K Space Available 3640804 K e oe ee 6 Select Scanning Station or Reading Station depend on the use then click Next to con tinue Select Station Type Please select your station type Scanning Station Le CR or Film Scanner Reading Station lt Back Can
22. amp J2 Refasten fourteen 14 6 32 x 3 flathead screws to the back cover Replacing the Motor Controller Board Remove the back cover as covered in Section 8 1 Manually rotate the lead screw to move the scan head to the top of the unit Remove the phone cord from the jack Using a 00 flathead screwdriver remove the Motor Controller wires from their terminals Using a pair of needle nose pliers pinch each of the four 4 fasteners freeing the Motor Controller board Ease the Motor Controller Board from the unit Ease the new Motor Controller Board onto the four 4 fasteners Using a 00 flathead screwdriver open the flaps of fasteners Reconnect the Motor Controller wires to their terminals 2007 2009 43 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 10 11 8 6 N A OF Ff WO N e 8 4 lon ME m 2 Motor Wires Plug the phone cord into the jack Refasten fourteen 14 6 32 x 3 flathead screws to the back cover Replacing the Erase Power Supply Remove the back cover as covered in Section 8 1 Manually rotate the lead screw to move the scan head to the top of the unit Locate the Eraser Power Supply Remove power connectors CN1 and CN2 Remove four 4 6 32 x 2 truss head screws with washer and lock washer Ease the Eraser Power Supply away from the unit R
23. and magnet reed switch are most likely functional as RETURN TO HOME followed by SIART SCAN commands operate without apparent error These commands are executed prior to expecting laser triggers Setup 1 Power off the CR unit 2 Remove back cover see Section 8 1 for instructions and back optical cover see step 3 from Section 8 2 for instructions 3 Switch off PMT board hi voltage by switching the one red switch on the PMT board inward towards the center of the PCBA 4 Power on the CR unit 5 Press and hold the two Power Distribution board push button switches If all five Diagnositc LEDs do not brightly illuminate stop Possible failures include Power Distribution fuses are blown see Section 8 8 for instructions A CAUTION If fuse s are found to be bad and replacement fuse s continue to blow STOP A potentially dangerous electrical situation may exit and the CR unit should be returned to the factory for repair Bad Power Distribution board or cabling Bad 24V Power Supply or cabling Bad Quad Power Supply or cabling If a fix has not been accomplished by this point the machine should be returned to the factory for repair 6 Turn the slide motor shaft by hand until the slide is observed to be well away from the HOME position Checks 1 If the Eraser LEDs do not illuminate STOP Possible failures If eraser lights are switch able then verify the eraser switch is in the ON position Power Distribution fus
24. as covered in Section 8 1 Manually rotate the lead screw to move the scan head to the top of the unit Locate the Power Distribution Board Visually inspect each of the five 5 fuses Replace any blown fuses See Table 8 1 for fuse ratings On OO FP WO N e Refasten fourteen 14 6 32 x 3 flathead screws to the back cover 2007 2009 45 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 8 9 Setting PMT Voltages to Zero For instructions on setting the PMT voltages to zero using QPC XSCAN32 see Section 8 9 1 For instructions on setting the MPT voltages to zero using Captera see Section 8 9 2 8 9 1 QPC XSCAN32 Ensure the DR is powered on and connected via USB 2 0 to the Acquisition computer Open QPC XSCAN32 Open a patient file from the Patient Information window Click the Scan button in the main tool bar to bring up the Scan Interface In the Scan Interface click the Settings button Atthe password prompt enter the password earl Click Ok to continue Locate the PMT Voltage 1 and PMT Voltage 2 settings and make note of the value N A OF MA WH N RA Neil Potential loss of data Be sure to take note of the PMT Voltage settings as once the setting is saved with a value of zero 0 there is no way to recover the old value 8 Set the values of both PMT Voltage 1 and PMT Voltage 2 to zero 0 9 Click the Save
25. ay door If the room is illuminated by high frequency fluorescent lights the line may become sinusoidal Wavy and move away from the zero point What can we see by looking at the digital output of the DR 1 The unit must be capturing data because there is data being captured by the PC NO The Laser is working because the laser moving past a start scan sensor tells the unit to start capturing data The Start Scan sensor is working The Galvanometer is working swinging the laser back and forth The Motor is working moving the carriage 4 inches into the DR DD OF AeA W The unit is sensing light variations as the line is rising due to more light leaking into the scan head N The electronics are functional and the cables are connected properly 8 The unit s amplifier is working as is the ADC and the USB 2 0 interface on the unit 2007 2009 28 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual lf the focus tool does not come up what questions can we ask 1 Is there power to the unit Green Power light on and steady Orange scan light off or on and blinking 2 Does the unit move before an error condition is seen If so motor is working and carriage is functioning If not several things can be wrong No connection to PC No power to Unit bad USB cable 3 Is there a NO DATA ACQUIRED error after the motor comes to rest at the s
26. can position This indicates that the unit is not transmitting data to the PC Please see Section 7 5 for more information 7 3 Image Symptoms 7 3 1 Lint in the Scan Path symptom Sharp white lines usually only a pixel or two in width and spanning the length of the entire image Cause Lint or other particulate matter in the scan slot solution See Section 8 7 for instructions on accessing the IP Plate Once the user has access to the scan slot visually inspect the area in and around the scan slot for particulates and remove the particulates with a vacuum if necessary 2007 2009 29 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 7 3 2 Dust Lines symptom Light blurred lines across the long axis of the cassette Cause Dust or lint on the mirrors solution To clean the mirrors please see Section 8 2 for instructions 7 3 3 Banding Top Bottom 17 Length symptom Horizontal line in image Cause Unstable power supply Excessive ambient light Bad PMT board PMT sensor Bad Galvo 2007 2009 30 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Solution 1 Ensure that the DR is powered via a UPS Ensure the UPS is not in bypass mode 2 Ensure that the ambient room light is no more than 2EV Turning off or dimming the room light should b
27. cel 7 Select the appropriate modality then click Next to continue 2007 2009 12 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Select Station Modality Type Please select your station type Medical C Veterinary d Veterinary Equine Please select your CAco hardware CR 1000 CR 2600 iCR 1000 Dual CR 2600 Dual C iCR 7200 Dual Bay CR 3600 or CR 3600M CR 3600 SF oriCR 36005F M a CR Vert Cor C DAL Film Scanner 312 612 2000 10005L etc onee Choose Destination Location Setup will install QPC XSCAN32 in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder You can choose not to install QPC XSCAN32 by clicking Cancel A to exit Setup Destination Folder C Xscan32 Browse lt Back Cancel Select Program Folder Setup will add program icons to the Program Folder listed below You may type a new folder name or select one from the existing Folders list Click Next to continue Program Folders Bluetooth Catalyst Control Center DVD RAM Games Intel PROSet Wireless Intel R Matrix Storage Manager lt Back Cancel 11 QPC XSCAN32 will begin to install Be patient while XSCAN32 installs 2007 2009 13 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Prope
28. co Inc DR M Service Manual 7 Diagnostics 7 1 Overview If a system failure occurs it is necessary to diagnose the cause before beginning the repair This section describes the diagnostic tools and techniques used to isolate various types of system failures This chapter covers the most common failures and their fixes If the user is unsure how to proceed with troubleshooting please contact Technical Support The cause of some failures may be obvious In these cases the Service Engineer may proceed directly to the repair Before beginning an investigation it is a good practice to record as much information about the current state of the system as possible This information may include but is not limited to symptoms conditions under which symptoms exist voltages settings cleanliness and visual state Normal generic troubleshooting techniques apply With knowledge of the system isolate the failure to a particular subsystem With knowledge of the subsystem trace the symptom back to its cause In many cases failures are caused by lack of periodic maintenance and cleaning If a system is known to be behind schedule for its maintenance and cleaning at the time of the failure it is a good practice to clean and re calibrate the system before extensive troubleshooting In many cases this solves the problem or provides clues as to the cause NWARNING This equipment is operated with hazardous voltages which can shock burn or caus
29. d technicians certified by iCRco Inc Do not connect the DR with a damaged or sub standard power cable Do not use an extension cord with this device The DR should be properly grounded and power connections inspected to ensure safe operation Use at least a 1300VA 780W uninterruptible power supply UPS with this device as it is sensitive to variations in power Malfunctioning Equipment If any iCRco product shows signs of malfunction discontinue the use of the product immediately and contact Technical Support at 310 921 9559 FCC Notification This equipment generates uses and can radiate radio frequency energy and if not installed properly can cause interference with radio communications Mammography Use The DR is not intended for Mammographic use 2007 2009 iv of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Guidance and Manufacture s declaration Electromagnetic Emis sions amp Immunity Table 1 Electromagnetic Emissions Guidance and manufactures declaration electromagnetic emissions The DR is intended for use in the electromagnetic environment specified below The customer or the user of the DR should assure that it is used in such an environment RF emissions The DR uses RF energy only for its internal CISPR 11 function Therefore its RF emissions are very low and are not likely to cause any interference in nea
30. des a flying spot laser with a focal spot size of 80 microns The laser scans across the plate and data is captured at a given rate Each sample is reassembled to create an image The capture sampling rate can be modified to create images with resolutions from 100 microns 250 DPI to 200 microns 120 DPI The unit can scan images up to 35 cm x 48 cm The laser spot focused to 80 microns is moved back and forth across an imaging plate as the plate is moved through the digitizer The resultant Digital X ray can be viewed manipulated and stored and even printed to a film or paper image The images are stored and manipulated using the standard medical image format DCM and the medical imaging transfer protocol DICOM 3 0 6 2 System Configuration 6 2 1 Optical Beam Path The DR contains a 664 nm 15 mW laser Lens optic and four mirrors a scanning galvanome ter and a light collection system The round laser spot is focused through a focusing lens to produce a round output beam The beam is deflected by a galvanometer scanner to produce the scan across the plate The folding mirrors bend the beam and the focused laser spot travels vertically down the plate as it moves horizontally across the scan head In order to reach the plate the beam passes through an integrating collection cylinder As it hits the surface of the plate the red light from the focused laser stimulates blue emission from the image plate in direct proportion to the X ray ener
31. e adequate 3 Unplug the network cable from the computer then make a test scan to see if the banding is eliminated 7 3 4 Grid Lines Moir Effect Symptom Grid lines Moir Effect Cause A grid with the wrong LPI or a misoriented cassette under the grid Solution To alleviate grid lines moir effect first ensure that the grid being used is 178 LPI If the grid in use is 178 LPI then if possible rotate the grid 90 2007 2009 31 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 7 3 5 Sensor Pixels symptom A gap of white space between the edge of the image and the physical edge of the cassette after scanning Cause Sensor Pixel value needs to be increased or decreased Solution 1 Ze 3 Open XSCAN32 Create edit a patient then click Save amp View Click the Scan button if it is a patient with no images the Scan interface will auto matically open Click the Settings button then enter the password earl case sensitive Locate the setting for Sensor Pixels The user may need to adjust this setting several times before achieving the desired result Expose a couple of cassettes then scan and adjust the Sensor Pixels value until the image is acceptable 2007 2009 32 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 7 3 6 Ima
32. e death AX CAUTION This equipment uses a laser Direct exposure to the laser beam must be avoided AX CAUTION Do not operate the unit with the covers removed Operating the DR with the covers removed may result in damage to DRand or cause harm to the operator Preliminary Checks 1 Make sure the DR is powered by at least a 1300VA 780W UPS uninteruptable power supply 2 Make sure that the DR is connected to the acquisition computer using a USB 2 0 cable USB 1 0 or 1 1 cabling is not sufficient 3 Check that the DR is powered by the provided power cable or source as covered in Section 2 1 4 Make sure that other devices that emit strong radio frequencies are not in close proximity to the DR 2007 2009 26 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 7 2 Using the Focus Tool for Hardware Diagnostics The Focus tool is an efficient test that can provide the Service Engineer with valuable feed back regarding the functionality of the iDR s hardware There are a series of questions following the work instructions that are designed to help include eliminate potential failures in the DR s subsystems 1 Leave the Cassette out of the unit and close the bay door 2 Open QPC XSCAN32 access the Scan interface then click the Settings button on the Scan interface 3 Enter the password earl in the dialog box Enter Passw
33. e s has blown A CAUTION If fuse s are found to be bad and replacement fuse s continue to blow STOP A potentially dangerous electrical situation may exit and the CR unit should be returned to the factory for repair Bad Power Distribution board or cabling Bad 24V Power Supply or cabling Bad Quad Power Supply or cabling If a fix has not been accomplished by this point the machine should be returned to the factory for repair 2007 2009 38 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 2 If the galvo mirror is not oscillating STOP Possible failures e Bad PMT board or cabling e Bad Galvo Controller or cabling e Bad Quad Power Supply or cabling e Ifa fix has not been accomplished by this point the machine should be returned to the factory for repair 3 If the Laser is not illuminated STOP Possible failures e If the laser has an external power supply check to verify that the programmable power setting is not set too low e Bad laser laser supply combo or cabling e Bad PMT board or cabling e Bad Quad Power Supply or cabling e Ifa fix has not been accomplished by this point the machine should be returned to the factory for repair 4 Temporarily place a Post it or similarly light colored paper behind the Trigger board This enables viewing of the laser beam 5 If the laser beam is not observed to OVERLAP the Trigger board STOP
34. ed at the end of the integration cylinder 2007 2009 23 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 6 2 6 PMT Board The photomultiplier tube amplifies the photons from the plate and converts them into electrical signals 6 2 7 Power Distribution Board The DR Uses Four Power Supplies Large supply 18V 12V 5 V Small supply 24 V High Voltage Supply PMTs 1000 V Do not handle the power supply when the DR is on Do not disconnect cables when unit is powered up 6 2 8 LED Eraser Board The LED Eraser board provides single wavelength light to erase plate 6 2 9 Motor Controller Board This section of the DR controls the stepping motor to drive the plate past the scan head and return it to the home position USB K 110 220 fr 4 Nn MOTOR RJ11 FAN STEPPER MOTOR GALVANOMETER ee au ss O 4 y a 2 E z E 3 8 p ERASER PS POWER DISTRIB BD LUMILED command ERASER eae 24 ath a Bs DE le RET feedback lt 5 MAIN PS za 15 15 1 1 24 f HOME REED Sw STATUS LEDS rr FF 2007 2009 24 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 6 2 10 Analog to Digital Conversion During the scanning process signals are generated by the
35. ed to as CR dual unit throughout this document CR 1000 Dual CR 2600 Dual CR Vet Dual CR Chiro Dual Any one of the following CR products will be referred to as CR desktop unit throughout this document CR VERTX The iDRQ will be referred to as the DR unit throughout this document 2007 2009 i of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Contact Information CRco Inc Adaress Phone Fax Email Web CRco Inc Adaress Phone Email Web USA 2580 West 2374 Street Torrance CA 90505 1 310 921 9559 1 310 542 7236 info icrcompany com http www icrcompany com Europe 31a Ridlerstrasse 80339 Munich Germany 49 89 2555 757 150 info icrcompany com http www icrcompany com IDR Information Please Enter the details of the DR system here Serial Number Date Purchased Interface Type USB 2 0 2007 2009 ii of 47 Confidential and Proprietary Property of iCRco Inc Document IDR 02A Rev C July 1 2010 DR M Service Manual Safety Information Read and understand the installation and operating instructions before applying power to the iDR Figure 1 DR Safety Labels INPUT 24VDC 10A CAUTION FOR CONTINUED PROTECTION AGAINST RISK OF FIRE REPLACE ONLY WITH SAME TYPE AND RATING OF FUSE E 10A 125V INPUT 100 240VAC
36. ed without the written approval of iCRco or is used outside of the recommended parameters or equipment iCRco does not provide any warranty or support for any other software iCRco agrees to provide one 1 year of telephonic and or e mail based support for QPC XSCAN32 Captera and or ClarityPACS software originally provided with any new CRco product from the date of original shipment from iCRco All software support shall be limited to making reasonable efforts to resolve iCRco software issues and shall be limited to iCRco s regular business hours In addition iCRco will provide revisions and upgrades to its software upon request when available during the first year after the software was originally shipped from the iCRco factory The initial support period will include support via remote login software GoToMeeting only if the customer has access to the Internet from that PC and only if the customer agrees iCRco shall have no liability in connection with its support efforts Remote login software allows iCRco technical support to remotely access the customer s PC via the Internet for the purposes of rendering technical support Please note that this warranty including software support does not include computer hardware third party software or operating system or network issues which are outside the control of iCRco Warranty Product Technical Requirements iCRco requires that all DR CR Scanner and or products requiring PCs be fitted
37. efasten the new Eraser Power Supply using four 4 6 32 x truss head screws with washer and lock washer Reconnect power connectors CN1 and CN2 Cleaning the IP Plate Remove the back cover as covered in Section 8 1 Manually rotate the lead screw to move the scan head to the top of the unit Using iCRco plate cleaner apply the plate cleaner to a Kimtech Kimwipe IN If CRco Plate Cleaner is not available please contact Technical Support at 1 310 921 9559 to obtain more Gently wipe down the bottom half imaging plate 2007 2009 44 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Table 8 1 Power Distribution Board Fuse Ratings as rfi a Sd E EU 24 Motor 5 5 24 Eraser Manually rotate the lead screw to move the scan head to the bottom of the unit Using iCRco plate cleaner apply the plate cleaner to a clean lint free cloth Gently wipe down the top half of the imaging plate Allow the plate to air dry O 0 N OA A Refasten fourteen 14 6 32 x 3 flathead screws to the back cover 8 8 Checking the Fuses 8 8 1 External Fuses 1 Using a 00 flathead screwdriver gently pry off the protective flap 2 Gently removed the fuse housing 3 The fuses are located on the back of the fuse housing 4 The fuses are 3A 250V slow blow 8 8 2 Power Distribution Board Fuses Remove the back cover
38. erse order of these instructions and ensure the PMT Voltage is set back to the proper value Replacing the Power Distribution Board Remove the back cover as covered in Section 8 1 Manually rotate the lead screw to move the scan head to the top of the unit Remove power connectors J2 J3 J4 J5 J7 J8 and J9 Remove four 4 6 32 x 4 pan head screws from the Power Distribution Board Ease the Power Distribution Board away from the unit Replace the new Power Distribution Board in the unit 2007 2009 42 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Ts 8 J 00 0 ON A oa KR WO DP A 00 a A W N YF gl OD 0 N Oo Refasten four 4 6 32 x 4 pan head screws to the Power Distribution Board Reconnect power connectors J2 J3 J4 J5 J7 J8 and J9 Refasten fourteen 14 6 32 x 3 flathead screws to the back cover Replacing the Quad Power Supply Remove the back cover as covered in Section 8 1 Manually rotate the lead screw to move the scan head to the top of the unit Remove power connectors J1 amp J2 Remove four 4 6 32 x 7 pan head screws from the Quad Power Supply board Ease the Quad Power Supply Board away from the unit Replace the new Quad Power Supply board in the unit Refasten four 4 6 32 x pan head screws to the Quad Power Supply board Reconnect power connectors J1
39. g the Quad Power Supply o oo o 43 8 5 Replacing the Motor Controller Board o ooo 43 8 6 Replacing the Erase Power Supply oo oo 44 of Gleanine Me Plate 2 par EEE A A e id a 44 2007 2009 xiii of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Bo Checking Me Fuses 6c watt ae SERES A a eG 45 So External Fuses lt n ra 3652 eee ow bed eee 45 8 8 2 Power Distribution Board Fuses 4 45 99 SEMNE EMT Volta ses tO Zero ias E A A A 46 S L OPE XSCANSZ a ir das oa aa ee ee SS 46 O92 a AAA 46 8 10 Removing the DR from the Wall Cart Mount 47 2007 2009 xiv of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 1 Introduction 1 1 Overview The DR iCRco s patented integrated Digital Radiography system is a sealed Digital Radiography system that uses a high resolution phosphor to capture high quality images The photostimulated luminescence is collected detected sampled and digitized The image data is then digitally processed according to exam and user specified parameters and displayed on a monitor to confirm patient positioning The image can optionally be printed by a hard copy device such as laser printer or dry printer or transmitted to a workstation optical disk file or ot
40. ge Jitter Symptom Jittery image Cause Inconsistency in the iDR s galvanometer solution Image jitter issues are not serviceable in the field Please contact Technical Support for assistance with image jitter 7 3 7 Over Exposure Symptom Lines in images images look more translucent the images lack the proper contrast and density Cause Over exposure 2007 2009 33 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Solution Make an exposure using your current exposure settings Scan and evaluate the image Then reduce the exposure parameters expose another plate then scan and evaluate the image Compare the results of both exposures then adjust the standard exposure accordingly 7 3 8 Random Imaging Shifting symptom Random Image Shifting Cause Bad USB 2 0 connection Solution Visually inspect the USB 2 0 cable connecting the DR to the computer Make sure there are no visible cuts frays or other damage Move the USB 2 0 cable to a different USB port on the computer If the problem persists try swapping out the USB 2 0 cable for a new one 7 4 Hardware Symptoms 7 4 1 Failure to Initialize USB The Failure to Initalize USB error can be caused by several issues 1 Make sure the iDR is powered on 2 Make sure the USB cable is firmly connected to both the DR and PC 3 Visually inspect the USB cable for
41. gy stored in the image plate as a result of the exposure This blue light is collected by the integrating cylinder The red light is blocked from reaching the sensors by blue glass filters The collected blue light is detected by photomultiplier sensors which convert the photons into a signal This signal is then logarithmically amplified corrected for spatial variations in the sys tem sensitivity across the width of the screen and then digitized by an A D converter 2007 2009 22 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Optical Cavity Overview 9 E GALVO LASER PHOSPHER PLATE LENS SMALL MIRROR 6 2 2 Digital and Electrical Systems 6 2 3 Galvonometer Board The Galvo Servo board contains a feedback amplifier that results in extremely accurate control of the mirror mounted on the shaft of the scanning galvanometer The galvo motor shaft oscillates back and forth through an arc of approximately 30 degrees at a rate of 148Hz A small mirror attached to the shaft intercepts the static laser beam and sweeps scans it across the width of the image plate 6 2 4 Indicator Board Two LED indicator lamps are used to signal scanner power ON and SCAN status The SCAN indicator is turned on only while a scan is in process it also blinks whenever the plate is in the optical path 6 2 5 Anti Jitter Board A small L shaped board locat
42. her destination The device performs lossless compression of the image data for efficient transmission The Image Reader is cassetteless because the Image Plate is built into the DR The imaging plate is exposed via conventional X ray devices The X ray irradiated IP is stationary and the scan head moves from the exposure position to the reading position and images are read After reading the IP is erased and the scan head is moved to the exposure position again The iDR collects 16 Bit data that is converted to a DICOM 3 0 image and can be stored viewed and manipulated This document contains a basic operational overview of the 7DR including the driving software applications cassette cleaning amp handling and hardware installation A general description of the system s functionality and user interfaces are included This document is intended for end users who need to understand the basic operation of the iDR 2007 2009 1 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 2 Pre Installation 2 1 Voltage Requirements The DR unit can be purchased with either an AC or DC power supply Refer to Figures 3 1 and 3 2 on page 5 to distinguish the difference between to the two iCRco employs CE certified medical grade power supplies See Section 2 3 on page 3 for UPS requirements 2 1 1 AC Voltage Requirements The DR unit incorporates an international switching
43. her end of the power cord into the UPS 2007 2009 7 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 9 Plug the UPS power cord into the wall 3 3 DR Cart Mount A CAUTION The DR cannot be transported in a vehicle while attached to the cart Re move the iDR from the cart before transporting the DR in a vehicle A WARNING Do not remove the Spring Mount screw shown below until the DR has been secured in the mount The DR Spring Mount screw 1 Remove nine 9 6 32 x 3 4 flathead screws from the Top Mount End Cap There are five 5 screws on the top and two 2 on either side 2 Ease the Top Mount End Cap off the DR mount 3 With at least two 2 people lift the DR into the Bottom Mount End Cap Always practice proper heavy lifting procedures Improper lifting may cause injury 4 Refasten nine 9 6 32 x 3 4 flathead screws to the Top Mount End Cap 5 Carefully remove the Spring Mount screw 2007 2009 8 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 3 4 DR Wall Mount Wall mounting equipment must be installed by a licensed contractor Do not remove the Spring Mount screw shown below until the DR has been secured in the mount The DR Spring Mount screw 1 Position the Wall Mount in the desired location on the wall
44. iology Application version 2 10 File Edit View Image DICOM CR Options Language Help Ono dad Dicom DE Add 3 S bs to HH Ox S A E gt Case Dele uni Mark Merge Merge 6 Select the anatomy by mousing over the skeleton on the left hand side of the Quality Processing Center dialog 7 To begin scanning select the cassette size by clicking the correct button i e 14x17 in 10x12 in 8 The preview window will display the image as it is scanning Once it has finished scanning it will automatically import the image into QPC XSCAN32 9 Open the scanned image by double clicking on the thumbnail 2007 2009 16 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 10 Rotate Flip to correct orientation using the Rotate and Flip buttons in the main tool bar as Xscan Radiology Application version 2 10 File Edit View Image DICOM CR Options Language Help a 7 r Z o Auto Auto J w w w 2 o Hoe 111 Dames p Open View 1 View2 Multi Prev Next f Rotate Rotate Flip H Flip Y f Invert Reset Note Case Tile Cron Close Mark 11 Remove any collimation by using the Auto Crop located in the main tool bar Mask or User Mask located in the Image Processing dialog functions a 60 GO 0 gt P A t CR e Open View 1 View2 Multi Prev Next Rotate Rotate FlipH Flip V Invert E Reset a a D lg 7 ote ase 1 F Preset Name Anatomy N
45. is limitation 1CRco is not liable for any claim by or against the customer arising from a third party claim Revision History Revision Author Date Notes A MS 2009 11 25 Initial Release B MS 2010 03 22 Updated safety information C MS 2010 07 01 Updated safety information 2007 2009 xi of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Contents Foreword 1 Contact Information brad a aid are ii Daley INoOrmaloN us mesa ratio Oe eee Ee eee wae 111 IERCO VA EA e EA BAR aia A ES he Ri Vili 1 Introduction 1 LE E Eek Be oe ee aoe eee eS ee eee So 1 2 Pre Installation 2 21 Voltage Requirements 2 24 ma be RS oh eb bee ea ee Kak aS 2 Z2L1 AC Voltage Requirements 5 a ga amp oa a Ss Mow a 2 21 2 DE Voltage Requirements es oi sas a BY G kee ew Aa 2 2 2 Environmental Requirements ire era e aa a a4 2 2 3 Connectivity and Power Supply o o 3 24 POWerowitel Loco 33 20 hn Sore AA 3 ZO POWER SE DCAN TOMS ese Sh fe ie Be Pe e a eS 3 7 0 Physical reg iremenis ps s a one 3 ote ae A ee ee oie Se ESE Bone Bo 3 27 Systems Specifications pests as ta 2228442 A ws 3 3 Hardware Installation 5 SL Unpacking TAStHUCHONS re ar oa od Mae eae SAS BE G8 5 3 2 Installing Power amp USB 2 0 Cables with Power Cowling 5 Oo POR Can WOUNG 635 4 EA 8 oe AD Wal ss eee sa Re ew oie E ok eo So 9 4 Software Installation 11 dul PES
46. ld have good ventilation It is recommended that the unit be installed and operated in a clean dry environ ment 2007 2009 2 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 2 3 Connectivity and Power Supply The room needs to have wall power and the DR should not be used with an extension cord Use at least a 1300VA 780W uninterruptible power supply UPS between the wall power and the DR A network connection is required for technical support Alternatively the user must have a phone fax line that can be connected to the PC as a minimum to comply with iCRco warranty terms 2 4 Power Switch Location The power switch for the DR unit is located on the left hand side of the unit near the power plug Switch Figure 2 1 DC Power Plug amp Switch Figure 2 2 AC Power Plug amp Switch 2 5 Power amp Scan Lights The power and scan lights are located on the lower right hand side of the DR When the unit is powered on the ereen light is illuminated While the unit is scanning the yellow light blinks 2 6 Physical requirements The iDR requires a stable operating environment iCRco requires that the iDR be used in the supplied Wall mount or Cart Failure to use the DR in the supplied Wall mount or Cart will void the warranty 2 Systems Specifications 2007 2009 3 of 47 Document IDR 02A Rev C Confidential and Proprietary Ju
47. lush with the top of wall or cart mount 4 Insert the Spring Mount screws to secure the wall or cart mount 5 Remove five 5 screws from the top end cap then gently lift the top end cap away from the wall or cart mount AX CAUTION Heavy lift Always practice proper heavy lifting procedures Improper lifting may cause injury 6 With at least two people life the DR out of the wall or cart mount 2007 2009 47 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc
48. ly 1 2010 Property of iCRco Inc DR M Service Manual The DR has a 14x17 inch active capture area and is retrofitable to any existing X ray system Pixels per Line Resolution 3500 High Resolution over 14 inches 356 mm 2048 Normal Resolution over 14 inches 356 mm Scan Rate Scan Rate 60 lines second Grey Scale Resolution 16 bits 65 535 shades of gray Interface USB 2 0 Dimensions 35H x 20W x 6D inches 2007 2009 Confidential and Proprietary Property of iCRco Inc Power Requirements AC Input Domestic 100 to 120V 50 60Hz 3 5A International 220 to 240V 50 60Hz 1 75A DC Input Volts 18 36 VDC Amps 4 5 Amps AN Max Watts 450 Watts Temperature Conditions 15 to 95 F 10 to 35 C operating 1 to 150 F 1 to 65 C non operating Humidity 20 to 80 non condensing Vibration Acceleration 3 4G Max in shipping Altitude 0 to 9 500 ft operating Weight 50 Ibs Document IDR 02A Rev C July 1 2010 DR M Service Manual 3 Hardware Installation 3 1 Unpacking Instructions Heavy object Two person lift required 1 Open the box from the top 2 Remove any small accessories loaded into the top of the box 3 With at least two 2 people lift the DR out of the box Always practice proper heavy lifting procedures Failure to practice proper lifting procedures may result in injury or damage to the unit 4 Store the box and
49. ng a Return Material Authorization RMA number from iCRco Prior to providing an RMA iCRco may require remote access to the product IfiCRco determines that the product may be defective is under warranty and necessitates a return to iCRco for service an RMA number and instructions for return of the product will be given iCRco is not responsible for any unauthorized returned product i e one for which an RMA number has not been issued by iCRco Warranty service requires all authorized returns be shipped to the iCRco factory prepaid and insured All such authorized returns are the customer s responsibility For products sold and located within the United States iCRco will pay for return shipping Products being returned are only to be shipped in iCRco approved shipping containers The original box and packaging materials are approved and should be kept for moving and or shipping the product Approved packaging my also be purchased from iCRco for an additional charge iCRco shall have no liability nor responsibility for warranty service to any product that is not shipped in an iCRco approved shipping container or that is damaged from incorrect packaging or damaged during shipping Additional Warranty Limitations and Extent of Warranty This warranty does not apply if the product has been damaged by accident misuse or abuse In addition warranty service does not include the repair of failures or defects caused by unauthorized attachmen
50. nual ARE LIMITED IN DURATION TO THE INITIAL WARRANTY PERIOD AND NO WAR RANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMA TION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of Remedies and Liability Exclusion of Damages The exclusive remedy for any defective product is limited to the repair or replacement of the defective product iCRco shall have a reasonable time after determining that a defective product exists to repair or replace a defective product iCRco s entire liability for any product is limited to the actual purchase price for the product This limitation applies even if iCRco cannot or does not repair or replace any defective product IN NO EVENT WILL iCRco BE LIABLE FOR ANY GENERAL SPECIAL CONSEQUEN TIAL OR INCIDENTAL DAMAGES including but not limited to damages related to the loss of use loss of recorded product the installation of replacement product or any inspection testing or redesign caused by any defect or by the repair or replacement of any product arising from a defect in any product This exclusion of damages applies even if the customer advises iCRco or an iCRco dealer of the possiblity of such damages This limitation of remedies also applies to claims against any suppliers or dealers of tCRco iCRco and its suppliers and dealers limitations of remedies are not cumulative Such suppliers and dealers are intended beneficiaries of th
51. ord E 4 Click on the FOCUS tool Button along the bottom edge of the settings window PMT High Range Duty Cycle Stage Accelaration Stage Current Scan Stage Current Return Holding Current DAC Low Range PMT Voltage 1 DAC High Range DAC Gain Advanced Settings Ce CN Filename CiXscan32 imporicr tmp Edit Presets PMT Voltage 2 5 Anew window will come up indicating the settings for the FOCUS tool Use the standard settings in the focus tool Click OK in the dialog box This moves the carriage 4 inches into the unit and begins to capture data 2007 2009 27 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Focus Settings dl Vertical Axis Range Range of gray values 0 65536 ontal Axis Range Number of lines O Horiz 0 y o 4 Inches d only available for USB CRs d 6 If the unit is working correctly you will see a red data line moving as the data is passed to the PC one line at a time In the default configuration the scale is 65 000 levels of gray along the vertical axis of the window and pixel location along the horizontal axis of the window The Data line will be between zero and 2 500 If the line is not between zero and 2 500 you may need to re adjust the zero point of the scanner 7 Open the dust cover of the iDR the Data line should rise and lower slightly according to the position of the b
52. peciicatods EA RED OGRE ES CE ES 11 42 USB Driver Installation potasa bp Gos OHS de 11 A gt Instan OPE ASCAN OZ soga ari al 11 5 System Operation 15 Jal FOWCRUD ma aa a Oh eE A RA ARA ee 15 DO ACQUITNS ANIMADO ride oa eee ae eke ee Ae a 15 59 ochedule Or Maintenances 66 bb hoe a eh aoe a SEES a 18 Of Penodi Clean a i ok pata BS Gils FS AAA 19 5 4 1 Cleaning the Outside of the IDR 19 54 2 Cassette Clean sip Ach A BONA ae ee ER RS to 19 5 5 IDR Cleaning and Disinfection Procedure o ooo coco 20 S91 Disinfection Materials para as a A 21 5 5 2 Disinfection method to be performed after each patient use 21 So heher level of disiecuon ses taea A oe em ee a 21 2007 2009 xii of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 6 Theory of Operation 22 Ol Product Oe Wes qe sarita pda Me RRS et dl ea e ed 22 02 Dy stem Cong irao ii a AO BAS A a 22 62 Optica lead iaa bass bee be he Bee ee eee 22 6 2 2 Digital and Electrical Systems o ooo ooo 23 62 3 Galvonometer Board acra 4 0 6 48 AA a e a 23 62 Indicator DOIE a oud mse wed ow Save He eee a we a a A 23 6 25 AU ter Board ses 2 4c we ow we oo BE eee Bee a em 23 62 6 RMI Board seso bare ee h oat tae a eA 45 24 6 2 7 Power Distribution Boatd lt sos 56 sb ee ae eee a 24 62 6 LED Eraser Board 3 coca 250 ddr od oo
53. ports are not sufficient in speed to acquire data from the CR unit e make sure the BIOS does not have any options set for conserving power es pecially on laptops Sometimes the PC will not run the USB ports at their full potential to save power Please consult the PC s user manual for more information 2007 2009 36 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual try unplugging the USB cable from the CR unit and then plugging it back in If the message does not appear try to scan In some instances turning the CR unit on with the USB cable plugged in causes Windows to recognize the device as USB 1 0 In some instances unplugging and replugging the USB cable can correct this 2 After clicking on the scan button listen for the motor and see if the CR slide moves at all If it does not move at all then the motor controller board may be at fault open the back of the CR unit see Section 8 1 for instructions and locate the motor controller board on the lower left The motor has cables directly connected to the board look for either a red or green indicator light on the board It may be covered by silicone which can be removed a green light on the motor controller board indicates that the board is in working condition while a red light indicates a faulty board that will need to be replaced If the board needs replacement please contact Technical Su
54. pport 3 Check the following check the fuses on the power distribution board see Section 8 8 for instructions check that the laser and eraser lights turn on With the slide away from the home position see if the laser turns on full beam from top to bottom The laser beam must also overlap the trigger board behind the long mirror if the laser does not turn on check if the galvo mirror oscillates if the galvo is on and the laser is not wiggle the cable coming from the laser body to see if the laser turns on follow the cable to the laser connector on the PMT board and make sure it is not loose Unplug and replug the connector Nod the slide must be away from the home position fro the laser to turn on if the galvo does not turn on check the galvo cables Wiggle them then unplug and replug the connectors 4 If the galvo does not turn on the galvo or PMT board may need to be replaced If the galvo turns on the but the laser does not replace or repair the laser 7 5 2 Failure Analysis 2 NAG Failure possibilities are listed in order or likelihood Fault Laser trigger pulses are not being received by XSCAN32 Assumptions In order for the CR unit to arrive at this point 2007 2009 37 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual e The CR unit is powered up and communicating via the USB to the XSCAN32 software e Motor movement
55. r computer and it is running while you are trying to install the new version an error will appear in the install process Please close OPC XSCAN32 and reinstall the new version The DR requires QPC XSCAN32 build 848 or greater 1 Insert the media containing the QPC XSCAN32 installer into the computer Navigate to the OPC XSCANS32 folder 2 Launch the QPC XSCAN32 installer by double clicking Setup exe 3 Click Next at the welcome screen we aa e to the QPC XSCAN32 Setul aa ear ae will install QPC lt SCAN32 on gt ir ended tha shay exit all Windows progra before fina Salie MaA a ck ran ate 0 quil is an athen nde any programs you Click Next to ath the Salen progre y 4 polar La shal ogram is protected by copyright law and nal tr Unauthorized reproduction lei pl gan portion nort m may result in se ivil a e nal pen lies 20d will be pro Gel ia the maxi exten bre eaten under law Cancel 2007 2009 11 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 4 Click Yes to agree to the Software License Agreement Software License Agreement Please read the following License Agreement Press the PAGE DOWN key to see f the rest of the agreement Software License Agreement This is a legal agreement between you the licensee and iCRco Inc Please read this agreement carefully before opening the disk envelope By opening the envelope pou
56. rby electronic equipment RF emissions Class B The DR is suitable for use in all establishments including domestic and those directly to the Harmonic Class B public low voltage pwoer supply network that emissions IEC supplies buildings used for domestic purposes 61000 3 2 Voltage fluctu Complies ations flicker emissions EC 61000 3 3 Table 2 Electromagnetic Immunity Immunity IEC 60601 Test Compliance Electromagnetic Environment Electrostatic 2 4 6 kV 2 4 6 kV Floors should be wood concrete discharge Contact Contact or ceramic tile If floors are ESD IEC covered with synthetic material 61000 4 2 2 4 8 kV 2 4 8 kV the relative humidity should be at air air least 30 Electrical 2 kV for 2 kV for Mains power quality should be fast tran power supply power supply that of a typical commercial or sient burst lines lines hospital environment TEC 61000 4 4 1kV for 1kV for input output input output lines lines continued on next page 2007 2009 v of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Table 2 continued AAA Immunity IEC 60601 Test Compliance Electromagnetic Environment Surge IEC 1 kV 1 kV Mains power quality should be 61000 4 5 differential differential that of a typical commercial or mode mode hospital environment 2 kV 2 kV common mode
57. rty of iCRco Inc DR M Service Manual Setup has finished installing Xscan J Yes view the ReadMe file now Click Finish to complete Setup The Calibration Toolkit The X ray Calibration Toolkit is designed to test and main tain a consistent correlation between the x ray source and iDR is located at C XSCAN32 XRAYCALIBRATIONTOOLKIT PDF 2007 2009 14 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual 5 System Operation 5 1 Power Up The power switch is located on the middle left hand side of the device Ensure the UPS is powered on then toggle the DR s power switch to the ON position amp press the Reset button in the scan interface The DR should be allowed to warm up for 5 minutes prior to use in order to stabilize the system 5 2 Acquiring an Image 1 Open QPC XSCAN32 2 Create or edit patient profile To do this click New or Edit respectively 3 If creating a new patient enter the relevant patient info or if editing a patient change the information accordingly then click Save and View 4 Click on Scan to bring up the Quality Processing Center Scan dialog if it is a patient with no images the scan dialog will automatically appear 2007 2009 15 of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual ais Xscan Rad
58. serious injury A CAUTION A CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury It may also be used to alert against unsafe practices A NOTE indicates important information that helps you make better use of your DR and Software A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Laser Safety A CAUTION This equipment employs a laser Laser radiation may be present if the DR is operated without the covers Avoid the laser beam Direct exposure to laser light must be avoided The DR incorporates a Red gt 80mw high power solid state laser diode The DR covers protect the service person from direct exposure to laser light These covers will protect a user service person only if they are properly installed Covers must be removed and replaced by properly trained service personnel Contact iCRco if there are any issues with the covers being damaged or replacement covers are needed 2007 2009 iii of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Manual Electrical Hazards AX WARNING This equipment is operated with hazardous voltages which can shock burn or cause death The DR must be connected to a uninterruptible power supply UPS Failure to use a UPS will void the warranty The equipment must be serviced by properly traine
59. ts to any iCRco product unsuitable physical or operating environment maintenance or repair by anyone other than iCRco or the iCRco authorized dealer that sold the product operation of a product beyond its duty cycle use of the product outside of its specifications the use of supplies parts materials software or interfaces not furnished authorized or recommended by iCRco If the product including any software has been opened tampered with modified or altered in any way without written authorization by iCRco the warranty will no longer apply This warranty applies only to products manufactured by or for iCRco and that can be identified by an iCRco serial number as originally affixed to the product Any modifica tion to the iCRco serial number tag or its attachment to the product shall immediately void the warranty This warranty is non transferable and subsequent owners must contact iCRco to establish if the equipment is eligible for an extended warranty THERE ARE NO WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO ANY iCRco PRODUCT OTHER THAN AS SPECIFICALLY SET FORTH HEREIN AND iCRco SPECIF ICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANT ABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW 2007 2009 x of 47 Document IDR 02A Rev C Confidential and Proprietary July 1 2010 Property of iCRco Inc DR M Service Ma
60. uracy To assess the electromagnetic environment due to fixed RF transmitters an electromagnetic site survey should be considered If the measured field strength in the location where the DR is used exceeds the applicable RF compliance levels above the DR should be observed to verify normal operation If abnormal performance is observed additional measures may be necessary such as reorienting or relocating the iDR Over the frequency range 150 kHz to 80 MHz field strengths should be less than 3 V m CRco Warranty iCRco Inc iCRco values your business and always strives to provide high quality products and services All iCRco products are provided with an initial warranty so the hardware and software are covered from the date of purchase This limited warranty solely applies to new products manufactured by or for iCRco and originally purchased from iCRco or an authorized dealer of iCRco products for your own use In addition an extended warranty is available for most new and recently purchased iCRco products for an additional charge Hardware Limited Warranty iCRco warrants its hardware products to be free of defects in materials and workmanship for a period of one 1 year from the date of original shipment from iCRco subject to the limitations set forth herein If a product proves to be defective in material or workmanship during the warranty period iCRco will at its sole option repair or replace the product with

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