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Service manual, Welch Allyn Connex® Vital Signs Monitor 6000

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1. 4 Remove the power supply cover 18 5 Use a soft tool such as a spudger to separate the foam block 24 from the inside of the rear housing Reassembly notes Route the antenna cable in the channel located at the top of the rear housing When replacing the radio board and antenna 1 If the antenna is removed clean the rear housing and mounting surface with isopropyl alcohol 2 Attach the antenna cable to terminal G on the radio board Attach the other end of the cable to the antenna on terminal PG PG 3 Peelthe backing off the foam block 24 and affix the foam block to the rear housing Service manual Disassembly and repair 65 204 OOF 4 Expose the adhesive on the foam block Mount the antenna 16 on the foam block with the antenna cable 39 oriented under the board and in the wire channel above the power supply 5 Route the antenna cable in the channel located at the top of the rear housing Remove the fan Before you begin remove the following as described in this manual e Battery e Rear housing 1 Press the flanges on the sides of the fan harness connector and separate the fan connector from the power supply cover 18 2 Depress the tab on the power supply cover and slide the fan 19 over the
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3. 7 Slide the CO2 module out of the case Reassembly notes Do the following before installing the CO2 module o Install the NIBP module the module closest to the display Install the SpO2 module Insert the CO2 module into the housing with the serial number label facing up Connect the two USB cables to the CO2 module Remove the SpO2 module Before you begin remove the following as described in this manual Battery Rear housing CO2 module extended chassis only Disconnect the USB cable from the SpO2 module Service manual Disassembly and repair 71 2 Remove the USB cable from the retaining clip on the SpO2 module 7 3 Slide the SpO2 module out of the case Reassembly notes e Installthe NIBP module the module closest to the display before installing the SpO2 module e nsert the SpO2 module into the housing with the serial number label facing up When replacing the SpO2 module or adding an SpO2 module A CAUTION Ensure that your module has the correct option Masimo or Nellcor e On the back of the SpO2 module clean the surface to which the retaining clip will be applied see figure below and apply the clip e Insert the SpO2 module into the housing with the serial number label facing up e Connect the USB cable to the SpO2 module e Secure the USB cable to the retaining clip on t
4. 55 Required tools and equipment 56 Power down the monitor fte tei ine HU Del qi 56 Remove the battery 57 Remove the rear housing 58 Disassemble the rear housing Hee 61 Disassemble the main chassis 69 Functional verification and calibration 99 Functional verification tests rese Nu 99 iv Contents Welch Allyn Connex Vital Signs Monitor 6000 Series Electrical Safety testing uuu u uuu usiuaslussusayapapayaaypiykataypisys 115 Ground stud Cornector ssa cmt met et qe a 115 Options upgrades and licenses 117 Available options upgrades and licenses 118 e td ve 120 Masimo parameter upgrades 122 GOMTIQUIE OPTION Si on t meet eu eeu 123 Field replaceable units aa 125 Rear HOUSING cec cete e Unt 125 Bottom NOUSING e 129 Extended bottom NOUSING uto toto e teet qo EH ee tese deines 131 Extended top NOUSING iie a hila U ae ese e ee Rede 132 TOP NOU
5. 30 Battery door ea l Product label ea 73 Housing bottom CVSM 2 0 ea 76 Radio label ea 78 VSM 6000 patent label ea Extended top housing e Serv Kit VSM6000 Extended top housing material no 104650 No Item Oty 75 Housing top extension 1 79 Top housing gasket 1 Service manual Field replaceable units 133 Top housing Serv Kit VSM6000 Top housing material no 103378 No Item Oty 31 Handle insert 1 32 Top housing 1 ea Not shown Printer door blank 1 Serv Kit VSM6000 LED light bar material 103353 No Item Oty 33 Light bar 1 ea 34 Light bar LED board 1 ea 1 Notshown Light bar harness 134 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Individual parts No Material no Item Oty 31 03556 VSM 6000 handle insert ea 32 03546 VSM 6000 top housing ea 33 03544 VSM 6000 light bar ea 34 03550 PLFM light bar LED board ea ot shown 03551 VSM 6000 printer door blank ea ot shown 03569 VSM 6000 light bar harness ea ot shown 03560 VSM 6000 printer drain tube ea ot shown 03561 VSM 6000 printer harness ea ot shown 03570 VSM 6000 printer ground cable ea Serv Kit VSM6000 Right side panel material no 103381 No Item Oty 37 Right side panel 1 ea 38 Power button and flex cable 1 VSM 6000 left insert material 103547 No Item Oty 67 Leftinsert 1 Service manual Fi
6. 091 WSINVHOSW eile Welch Allyn Connex Vital Signs Monitor 6000 Series 180 Appendices This diagram applies to devices with the 11 hole USB cable separator
7. U UU UU UU UU UD U Serial number and format code Serial number MMMM XXXX WW YY MMMMXXXXWWYY Manufacturing plant Seguential number Week of manufacture Year of manufacture Service manual Appendices 151 Model number format and code 6300 6400 6500 model configurations The device is available in multiple configurations Use the following format code to determine available 6300 6400 and 6500 model configurations Model Oximeter SureTemp Printer Braun PowerCord Note Note Position Model Oximeter SureTemp Printer Braun For more configuration options including approved accessories see the accessories list on the user documentation CD or www welchallyn com If options have been added to the device the actual configuration will not match the model description Description Two numbers that indicate the model e 63 The 6300 basic model Does not include nurse call Includes Ethernet and USB connectivity e 64 The 6400 standard model Includes nurse call Ethernet and USB connectivity The radio is optional e 65 The 6500 wireless model Includes all Standard features plus an internal 802 11 a b g radio One character that indicates the oximeter type e H Includes Masimo with SpHb e Includes Masimo Includes Nellcor e X Does not include oximetry One character that indicates whether a SureTemp Plus thermometer is
8. WARNING Safety risk Do not attempt to service the device when the device is connected to a patient CAUTION Before disassembling the device disconnect the AC power cord and any attached accessories for example SoO2 sensors blood pressure hoses and cuffs and temperature probes from the device CAUTION Remove the probe well in the temperature module prior to disassembly CAUTION Perform all repair procedures at a static protected station DPP b 56 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series CAUTION When the device case is opened regard all parts as extremely fragile Execute all procedure steps with care and precision CAUTION Observe screw torque specifications especially with screws that secure directly into plastic standoffs E CAUTION To avoid mismatching screws and holes keep the screws for each piece with that piece as you remove modules and circuit assemblies It is possible to mistakenly install machine screws in locations intended for plastite screws Note Plastite screws in this device have a Torx pan head Required tools and equipment 311 Phillips bit 322 Phillips bit 10 Torx bit 5 16 inch socket Torque driver calibrated for 6 0 in lb 1 0 inch pound Torque driver calibrated for 7 5 in lb 0 5 inch pound Torque driver calibrated for 12 0 inch pound 1 0 inch pound Slotted screwdriver Tweezers Needle nose pliers Spudger Tie wrap tool calibrated for
9. 1 10 11 Clean the probe window with a cotton swab slightly moistened with isopropyl alcohol remove excess alcohol with a clean cotton swab and let air dry for 5 minutes Do not use any chemical other than alcohol to clean the probe window Place the thermometer in calibration mode a Make sure that the thermometer displays the OFF symbol b Turn on the thermometer by pushing and releasing I O mem Symbols and functions appear as the thermometer performs an automatic self check Wait for two dashes and or F to appear on the display Push and hold After approximately 3 seconds a short beep sounds and the OFF symbol flashes on the display Then a long beep sounds e Release the button immediately The display flashes and shows the CAL symbol The thermometer is now in calibration check mode Apply a new probe cover Place the probe firmly into the Ear Device Port Wait approximately 3 seconds and then press the thermometer Start button The ExacTemp light flashes Leave the thermometer in the tester until a beep sounds Remove the thermometer from the tester and read the temperature in the thermometer s display If the temperatures are within 20 2 C 20 4 F of the tester s set point the thermometer is within calibration Record the results in the thermometer service record Press the start button once to clear the previous reading Wait 1 minute and then take another reading with t
10. Check that the calibration gas is urned on Check that the calibration gas has the correct concentration Check the sampling line for kinks or obstructions Chec leaks all tubing connections for Check that the gas source is not running out Verify that the exhaust port is unobstructed Replace the module Perform CO2 calibration Replace the module Check the error message and take corrective action presented Resume using the monitor Resume or retry calibration RRa messages Message Respiratory freshness timeout expired Replace RRa probe Possible cause Excessive ambient or environmental noise Poor sensor placement on the patient The patient cable or sensor is defective The sensor is faulty No sensor is connected The cable is faulty Suggested action Reduce the level of noise in the room Remove the sensor from the patient and reapply Replace ient cable or sensor he pa Replace the sensor Connect the sensor Replace the cable Service manual Message RRa patient interference detected RRa background interference detected Possible cause Poor sensor placement on the patient The patient is talking The patient is snoring Excessive ambient or environmental noise Troubleshooting 43 Suggested action Remove the sensor from the patient and reapply Ask the patient to limit talking Gently adjust the patient s po
11. Set Volume to the desired level In the Advanced menu touch the General tab and then touch the Alarms tab Set Minimum alarm volume to the desired level Check the speaker harness and connections at the speaker and J12 on the main board Replace the defective cable if needed Service manual NIBP 02 Troubleshooting 35 Symptom Possible cause Suggested action The speaker is defective Replace the speaker The main board is defective Test speaker output using an oscilloscope on J12 Symptom Possible cause Suggested action The NIBP frame on the display is blank The USB cable is defective The NIBP module is not connected The NIBP module is not functional If no NIBP error is logged the main board might be defective Replace the USB cable Check the internal USB connection Check the error logs for NIBP errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Replace the main board if necessary Symptom The 02 frame on the display is blank Possible cause The USB cable is defective The 02 module is not connected The 02 module is not functional If no SpO2 error is logged the main board might be defective Suggested action Replace the USB cable Check the internal USB connection Check the error logs for 02 errors See the service tool help files for details on specific
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13. Advanced Language Date time Date format Time zone Automatically adjust clock for daylight saving time reported by host Allow users to change date and time Display date and time Display Display lock Display power saver Device power down Device Enable save as default Standby Mode timeout Allow profile change Power line frequency Demo Type Appendices 165 Default value Enabled Intervals Monitoring English mm dd yyyy UTC Disabled Enabled Enabled Never 2 minutes 20 minutes Enabled 10 minutes Enabled 60 Hz Normal values 166 Appendices Data management Settings Advanced Patient Default patient type Name format Primary label Secondary label Require patient ID to save readings Search by patient ID Clear patient information on manual save Retrieve list Clinician Label Require clinician ID to save readings Search by clinician ID Require password Clear clinician information on manual save Clinical data Automatically send on manual save Delete readings after successful send Emulate Spot Vital Signs LXi Connect to Connex CS Welch Allyn Connex Vital Signs Monitor 6000 Series Default value Adult Full name Name Patient ID Disabled Disabled Enabled Disabled Clinician ID Disabled Disabled Disabled Disabled Disabled Disabled Enabled Enabled Service manual Appendices 167 Network Settings Default value Radio SSID com welchallyn Radio ban
14. CVSM Bio Med Partner Pgm 5yr CVSM Comprehensive Partner Pgm with 02 CVSM Comp Partner Pgm 2yr with CO2 CVSM Comp Partner with CO2 CVSM Bio Med Partner Pgm 2yr with CO2 CVSM Bio Med Partner Pgm 5yr with CO2 146 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Preventive protection support agreements available in selected international countries Material no S4 6000 PRV 001 PRV 002 S4 6000 02 S4 6000 2 S4 6000 02 2 S4 6000 5 S4 6000 02 5 Item CVSM Warranty Extension 1 yr Preventive SVC WA Bench per unit Preventive SVC Planed on site per unit CVSM Warranty Extension 1 yr with CO2 CVSM Warranty Extension 2 yr CVSM Warranty Extension 2 yr with CO2 CVSM Warranty Extension 5 yr CVSM Warranty Extension 5 yr with CO2 service and repair training Note Material no VSM6000SERREP TRN VSM6000SERREPW TRN Required to be eligible to receive the service tool Gold edition Item VSM 6000 series repair training VSM 6000 series repair web training 147 Appendices Decontamination and cleaning requirements for returns As a general safety precaution the monitor must undergo decontamination before being returned to Welch Allyn for service repair inspection or disposal Note Contaminated items must not be returned without prior written agreement Note Decontaminate the m
15. Remove the Ethernet cable a Disconnect the Ethernet cable from the Ethernet connector J11 on the main board b Remove the screw that secures the Ethernet cable P clamp to the main board c Remove the Ethernet cable 3 Remove the seven screws that secure the main board to the LCD frame Service manual Disassembly and repair 95 4 Remove the main board Reassembly notes e Ensure that the LCD flex cable is not under the main board A CAUTION The solder joint of the LCD connector J48 is fragile When inserting or removing the flex cable do not stress the solder joint e Route the Ethernet cable outside the stud and not underneath the main board e Connect the Ethernet cable to the main board Verify whether your model contains PCBA 407574 revision B C or D Revisions B and C have no logo on the top surface of the Ethernet port Revision D has a logo on the top surface of the Ethernet port See the figure below For PCBA 407574 revisions B and C confirm that the Ethernet cable has a shim on one connector Insert the connector with the shim into the Ethernet port For PCBA 407574 revision D you can use either an Ethernet cable with a shim or an Ethernet cable without a shim Insert the connector into the Ethernet port Revisions B and C Revision D Jo WM e When securing the main board install the s
16. Reverse the printer paper Clean and dry the inside of the printer housing and replace the printer paper Replace the USB cable Check the internal USB and power harness connection Check J17 on the main board For more information see Interconnect diagram Replace the printer module Test the power harness Replace if necessary Check the error logs for printer errors Replace the main board if necessary Replace the MCE PCBA Bar code reader Symptom The bar code reader powers on but does not transfer data Possible cause No license is installed Suggested action Purchase a license and install he license using the service ool The bar code reader is not programmed to use USB Refer to the manufacturer s Com Port Emulation mode The bar code reader is not supported documentation to program he bar code reader to USB COM Port Emulation mode For Honeywell model 4600g bar code readers verify that he PID is set to 020A 40 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Errors Symptom Possible cause Suggested action 000000001 An internal software error Power down and restart If the error persists call Welch Allyn 000000002 An unclassified hardware error Technical Support for service 000000003 Graphics RAM POST 000000004 System RAM POST 000000005 Watchdog POST 000000006 FLASH initiation failed 000000007 A display system error 000
17. Serv Kit VSM6000 Bottom housing material no 103379 Note The bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 4ea 25 Bottom housing metal chassis 1 26 Speaker assembly 1 27 housing 1 29 Bumper 3M SJ5012 4 30 Battery door ea l Product label ea 76 label ea 78 VSM 6000 patent label ea Serv Kit VSM6000 Battery connector PCA material no 103358 No Item Oty 28 Battery connector board 1 Not shown Smart battery harness 1 ea Not shown Battery power harness 1 ea Service manual Individual parts No 26 30 Not shown Not shown Extended bottom housing Material no 10 10 10 10 3554 3555 3566 3568 Item PLFM speaker assembly VSM 6000 battery door VSM 6000 smart battery harness VSM 6000 battery power harness Field replaceable units 131 Oty 1 1 1 1 Serv Kit VSM6000 Extended bottom housing material 104609 Note The extended bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling 132 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series No Item Oty 10 Screw plastite 4 20 x 0 500 pan head 4ea 25 Bottom housing metal chassis 1 ea 26 Speaker assembly 1 29 Bumper 3M SJ5012 4
18. Serv Kit VSM6000 SureTemp module material no 103391 No Item Oty SureTemp module assembly ea 10 5 USB mini B to USB A right angle ea USB cable retaining clip ea 46 Yemmal shield dea 54 Probe well seal ea 56 Temperature front housing ea 71 Temperature connection access cover ea Serv Kit VSM6000 SpO2 module Nellcor material no 103388 Item Oty Module assembly Sp02 Nellcor 1 10 5 USB mini to USB A right angle 1 USB cable retaining clip 1 Serv Kit VSM6000 Sp02 module Masimo MX material 103389 Item Oty Module assembly Sp02 Masimo 1 ea 10 5 USB mini B to USB A right angle 1 ea USB cable retaining clip 1 ea Kit Masimo MX with Sp02 SpHb Mod material no 104210 Item Oty Module assembly Sp02 SpHb Masimo 1 10 5 USB mini to USB A right angle 1 140 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Item Oty USB cable retaining clip 1 Authorization code for SpHb Ul license 1 ea Installation instructions 1 Masimo SpHb SW upgrade sold by WA material 104361 Item Oty Masimo software license 1 Welch Allyn SpHb user interface license 1 Authorization code for online upgrade 1 Serv Kit Masimo 02 SpHb repair replacement only material 104370 Item Oty Module assembly Sp02 SpHb Masimo 1 10 5 USB mini to USB A right angle 1 USB cable retaining clip 1
19. Service record Service manual Functional verification and calibration 105 NIBP overpressure test Silver edition The NIBP overpressure test is performed automatically using the service tool The overpressure test verifies that the NIBP system will prevent the pressure from exceeding 329 mmHg in adult mode and 164 mmHg in neonate mode To pass this test the device must shut down the pump and open the valves when the pressure 15 between 280 mmHg and 329 mmHg in adult mode or 130 mmHg to 164 mmHg in Neonate mode Perform an NIBP overpressure test Note If you are performing this test after performing the NIBP leak test skip to step 7 1 Set up the test equipment 2 Launch the service tool on the PC 3 If the simplified interface is active choose the Service option 4 Log on with your user ID and password or with ADMIN as the user ID and leave the password field blank Power on the device Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab In the NIBP Sensor pane on the right side of the window click Over Pressure Test Follow the prompts until the test completes Click Close To view the results open the active log file by selecting File gt View Log File gt Active log file gt Ok 12 To record the results of your test go to Service record Ee I gr iO Oo NIBP accuracy check Silver edition The NIBP accuracy check is perfor
20. SpO2 SpHb CO2 and thermometry parameters using the service tool Silver edition These tests support the requirements of routine preventive maintenance However they are not a substitute for the complete functional test available with the service tool Gold edition Welch Allyn recommends using the service tool Gold edition to perform preventive maintenance and verification of the device when completing a repair Use this section to perform basic functional verification tests on the device Related Links Recommended service intervals page 14 Required equipment The equipment listed here is used for basic functional verification testing For a list of equipment needed to perform a complete functional verification and calibration using the Gold edition of the service tool see the service tool help files Note Some test equipment specific to this device must be purchased from Welch Allyn Other generic test equipment if not already available to the Biomedical Technician may also be purchased from Welch Allyn Material no Description Oty Component 4500 925 USB 2 0 5 pin type A to mini B cable gold 6 ft All devices 103521 Welch Allyn Service Tool All devices PC running Windows XP SP3 or Windows 7 All devices C02 calibration kit which includes 2 of the following C02 e Calibration gas containing 5 C02 21 02 Bal e Tubing adapter T piece e Calibration line Calibration FilterLine Available from Air L
21. SpO2 saturation Saturation 90 2 90 88 to 92 Welch Allyn Connex Vital Signs Monitor 6000 Series Actual reading Actual reading bpm g dL bpm bpm Pass Fail Pass Fail Service manual Functional verification and calibration 113 Calibration key temperature test for SureTemp Plus Temperature test Specification 0 2 F 0 1 C Actual reading Pass Fail 97 3 F 36 3 C 97 1 to 97 5 F 36 2 to 36 4 C F or C SureTemp Plus test Temperature tested Specification 0 2 F 0 1 C Actual reading Pass Fail 96 8 F 36 0 C 96 6 F 97 0 35 9 to 36 1 C F or C 101 3 F 38 5 C 101 1 F 101 5 F 38 4 C to 38 6 C F or C 105 8 F 41 0 C 105 6 F 106 0 F 40 9 C to 41 1 F or C Braun ThermoScan PRO 4000 test Temperature tested Specification 0 4 F 0 2 C Actual reading Pass Fail 96 8 F 36 0 C 96 4 F to 97 2 F 35 8 C to 36 2 C F or C 101 3 F 38 5 C 100 9 F to 101 7 F 38 3 to 38 7 C F or C 105 8 F 41 0 C 105 4 F 106 2 F 40 8 C to 41 2 C F or C CO2 calibration or calibration check Actual reading Pass Fail CO2 gas concentration 114 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series 115 Electrical safety testing Welch Allyn recommends performing ground continuity leakage current and dielectric strength tes
22. configuration file was saved from a device with a different firmware version Connect a flash drive to the USB port Go to the Service screens as described in Access the Service screens Touch the General tab Touch Configure from USB A confirmation dialog appears Touch OK The configuration from the USB flash drive overwrites the configuration on the device and the device reboots Enter an asset tag You can enter an alpha numeric identifier in the data field to serve as an asset tag for device identification 1 2 Go to the Service screens as described in Access the Service screens Touch the General tab Touch acl and enter up to 20 characters Touch OK Service manual Service menu 25 Note If the device language changes the asset tag remains unchanged Send device information to PartnerConnect The device sends technical information such as log files to PartnerConnect periodically You can also manually send this information at any time by following this procedure 1 Goto the Service screens as described in Access the Service screens 2 Touch the General tab 3 Touch Sync with server Self tests tab Calibrate the touchscreen This tab calibrates the touchscreen if needed 1 Go to the Service screens as described in Access the Service screens 2 Touch the Self tests tab Touch Start a Touch the location indicated by the device The device checks the current calibration If
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24. J26 6 hole or J8 11 hole Mini USB J7 USB External client Mini USB J8 USB Main board J14 USB J9 Ethernet Main board J11 Locking RJ45 J10 Ethernet External Locking RJ45 J11 Nurse call External Mini stereo J50 Main Main board J49 Pressure JB1 USB External USB JD2 USB External USB JD3 USB External USB JD4 USB External USB JR1 N A Radio Pressure Not available on the Basic communications board Note 6 hole refers to the USB cable separator with 6 holes 11 hole refers to the USB cable separator with 11 holes 176 Appendices Radio board connectors Connector Wiring harness B Not used G Antenna cable A not labeled N A Antenna board connectors Connector Wiring harness PG Antenna cable PB Not used Welch Allyn Connex Vital Signs Monitor 6000 Series Connects with Not used Antenna board PG Standard communications board JR1 Connects with Radio board G Not used Connector Pressure Pressure Pressure Connector Pressure Pressure Service manual Appendices 177 Printer board connectors CN2 P in CN5 CN6 a s Connector Wiring harness Connects with Connector CN1 Printer power Main board J17 P
25. Note Use this service kit only to replace an existing SoHb enabled module Upgd Kit Masimo MX with Sp02 RRa Mod material no 104693 Item Oty Module assembly SpO2 RRa Masimo ea 10 5 USB mini B to USB A right angle ea USB cable retaining clip ea Authorization code for RRa UI license ea Installation instructions ea Service manual Field replaceable units 141 MasimoRRa SW upgrade sold by WA material no 104699 Item Oty Masimo software license 1 Welch Allyn RRa user interface license 1 Authorization code for online upgrade 1 Serv Kit Masimo 02 RRa repair replacement only material no 104700 Item Oty Module assembly Sp02 RRa Masimo 1 10 5 USB mini to USB A right angle 1 USB cable retaining clip 1 ea Note Use this service kit only to replace an existing RRa enabled module Serv Kit VSM6000 NIBP module material no 103386 Item Oty Module assembly 1 10 5 USB mini to USB A right angle 1 Serv Kit Oridion CO2 module material 104608 Item Oty Module C02 Oridion microMediCO2 1 10 5 USB mini to USB A right angle 2 ea USB cable separator CVSM 2 0 1 ea Serv Kit VSM6000 Printer module material no 103393 Item Oty Assembly printer platform 2IN 1 142 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Item Oty Harness printer ground 1 Screw plastite 4 20 X 0 500 Torx pan head 2
26. The default pulse rate is 60 bpm and the default SpO2 is 75 4 Give the device up to 30 seconds to stabilize and verify a displayed pulse rate of 60 3 bpm and a displayed SpO2 of 75 290 5 Set the SRC MAX pulse rate to 200 bpm Give the device up to 30 seconds to stabilize and verify a displayed pulse rate of 200 3 bpm Set the SRC MAX SpO2 saturation percentage to 90 Give the device up to 30 seconds to stabilize and verify a displayed SpO2 saturation level of 90 2 9 Disconnect the SRC MAX SureTemp temperature system test The SureTemp temperature system test is performed using a calibration key cal key The calibration key tests the system using a fixed resistance to display a temperature of 97 3 0 2 F 36 3 0 1 C Perform a SureTemp temperature system test 1 With the system power on and the temperature probe in the well disconnect the probe cable from the temperature input connector on the front of the device 2 Connect the calibration key to the temperature input connector Remove the probe from the well 4 Verify that the displayed temperature is 97 3 0 2 F 36 3 0 1 C SureTemp temperature probe and system test Use this procedure to test the temperature function while verifying the temperature probe To achieve accurate results you must perform this test with the device in Direct mode 108 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 S
27. The probe is faulty The temperature module returned a connect probe message The SureTemp temperature module is faulty The probe well is missing The SureTemp temperature module is faulty The probe is faulty The SureTemp temperature module is faulty An internal error occurred Suggested action Connect a temperature probe and retry Replace the temperature probe Connect a temperature probe and try again If a probe is already connected replace the probe Verify module functionality by replacing the temperature probe with the CAL KEY assembly If the message persists after you have installed the CAL KEY assembly replace the module Insert a temperature probe well Verify that the lever arm on the back of the probe well housing is engaging switch SW1 on the temperature PCBA If the problem persists replace the module Replace the temperature probe Verify module functionality by replacing the temperature probe with the CAL KEY assembly If the message persists after you have installed the CAL KEY assembly replace the module Check the error logs for temperature errors See the service tool help files for details on specific errors and suggested actions Service manual Troubleshooting 47 Message Possible cause Suggested action Check with Welch Allyn for software updates The USB cable is disconnected Check the USB cable The battery is depleted or missing Braun Replace the batter
28. UU UUUUUUU U rt E Acomplete return shipping address Acontact name and phone number e Any special shipping instructions e A purchase order number or credit card number if the product is not covered by a warranty e A full description of the problem or service request 1 Contact Welch Allyn and request an RMA number Note Welch Allyn does not accept returned products without an RMA 2 Ship the device to Welch Allyn observing these packing guidelines a Remove from the package the battery all hoses connectors cables sensors power cords and other ancillary products and equipment except those items that might be associated with the problem Recommendations for returning the Lithium lon battery e Use ground transportation to return batteries e f returning multiple batteries package each battery individually e Do not consolidate multiple batteries in a single package e Use packaging provided by Welch Allyn or the battery manufacturer e Do not pack a defective battery in checked or carry on baggage if traveling by air Packaging e f you return the battery with the device remove the battery seal the battery in an antistatic plastic bag and place the battery in the position reserved for the battery in the original shipping carton near the device e f you return the battery separately package the battery in the replacement battery s plastic bag and shipping box
29. and download the license file The service tool connects with the device to install the license to turn on the advanced feature A more detailed description of the license process can be found in the service tool help files Note When a license authorization code is used to activate the license the authorization code is tied to the device s serial number Save the license authorization code with the serial number for future use If the main board is replaced you will need the authorization code to reactivate the license files 118 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series Available options upgrades and licenses The following options upgrades and licenses can be added to each model s base configuration Options Model 6400 650 6 6800 Masimo O O O O O Nellcor O O O O O SureTemp Plus O O O O O Braun ThermoScan PRO 4000 O O O O O Masimo with SpHb enabled 2 3 X O O O O Masimo with RRa enabled 2 4 5 X O O O O Oridion 02 4 5 6 x O O O O Printer O O O O O Radio X O o O o Extended chassis 7 X O O O O 1 Requires host software version 1 50 01 or later 2 Requires host software version 1 70 03 or later 3 Requires applicable UI license Requires host software version 2 00 00 or later 5 Requires the Continuous Monitoring profile license 6 Requires the extended chassis 7 Available only through Welch Allyn Service Standard with this model O available h
30. and support you need Welch Allyn offers premium service and support through our Partners in Care program Whether you service your own devices and require a minimum of support or rely on us to service your device Welch Allyn provides a program that will meet your needs For more information visit our web site at www welchallyn com or call your sales representative Warranty service All repairs on products under warranty must be performed or approved by Welch Allyn Refer all warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service Center Obtain a Return Material Authorization RMA number for all returns to Welch Allyn Product Service A CAUTION Unauthorized repairs will void the product warranty Non warranty service Welch Allyn product service and authorized service centers support non warranty repairs Contact any Welch Allyn regional service center for pricing and service options Welch Allyn offers modular repair parts for sale to support non warranty service This service must be performed only by qualified end user biomedical clinical engineers using this service manual Service training is available from Welch Allyn for biomedical clinical engineers For information go to www welchallyn com support technical monitoring_suppt_training htm Repairs A Welch Allyn Service Center must perform all repairs on products under warranty unless you have purchased a Welch Allyn Partners in Car
31. errors and suggested actions Check with Welch Allyn for software updates Replace the main board if necessary 36 Troubleshooting SpHb RRa C02 Symptom The SpHb frame on the display is blank Symptom The RRa frame on the display is blank Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause The Ul license is not installed The selected profile does not support SpHb The wrong sensor is connected The sensor or cable expired The sensor or cable is defective The Masimo SpO2 module does not have the SpHb parameter enabled Possible cause The selected profile does not support RRa The RRa sensor is not connected The sensor or cable is defective The Ul license is not installed The Masimo module does not have the RRa parameter enabled Suggested action Purchase a license and install the license using the service tool Change the profile to Intervals Monitoring or Continuous Monitoring Use a sensor that supports the SpHb parameter Replace the sensor or cable Replace the sensor or cable Purchase the parameter and install using the service tool Suggested action Change the profile to Continuous Monitoring Connect an RRa sensor Replace the sensor or cable Purchase a license and install it using the service tool Purchase the parameter and install it using the service tool Symptom The 02 frame on the display is blank Pos
32. in this service manual e For instructions on using the Gold edition see the service tool help files 100 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Silver edition service tool tests performed The service tool performs the following functions on the host device and installed options Test Description NIBP Temp Sp02 SpHb RRa C02 Host Reads firmware Displays the firmware version v4 v4 4 Firmware Loads the latest firmware into Sf Z v4 J Z upgrade the module Leak test Verifies leaks using 100 cc volume Accuracy test Checks the accuracy of Z NIBP transducers across the pressure range Overpressure test Verifies the maximum cuff Z pressure for adults and neonates Gold edition service tool tests performed The service tool tests the host device and installed options as listed in the following table bn B Firmware version Checks the firmware version Firmware Loads the latest firmware into AS upgrade the module Leak Verifies leaks using 100 cc volume AD noise Checks noise on the pressure Z channel Calibration Calibrates pressure transducers Accuracy NIBP Checks the accuracy of transducers across the pressure range Dump Checks dump valves Inflation Verifies the pneumatic pump lt _ _ pit tt ist Service manual Functional verification and calibration 101 Valve control Verifies control of
33. k les Falls NY 13153 022 A Skaneateles Falls 3153 0220 US Navan County Meath www welchallyn com Republic of Ireland Nil s WelehAllyn HERE s Advancing Frontline Care Oridion Contents Symbols 2o asi d RC RR RR DR 1 MAA 5 Warnings and Cautions cette teen tad ee era 5 General safety considerations 6 Electrostatic discharge ESD LLCC FFF FFF FFAN 6 OVVIE W a 9 Purpose arid SGOpe t bee etd tcm a umana 9 Technical Support Serviees eee repe eed e o e E ed 10 Recommended service intervals 14 The Welch Allyn Service Tool a 15 Battery performahe8 16 Controls indicators and connectors 19 E 23 ACCESS tlie Service o ede a Re ee eee ets 23 General toa Uc E aA UM ot RS UO 23 tests tab eti ete race ente mud tote Tut PC C sume 25 LOGS AB za erbe oC e Eh tn 25 Device taD mahan Si aa M 25 l IGerisllig tabis dad Wi EHE EM DP 26 Power up SEQUENCE 27 TROUDIESHO OUI ONN Vp 29 Symptoms and cic e AN 29 Technical alarm messages see en oti pii que RUE elect 40 Disassembly and
34. necessary 34 Troubleshooting Alarm Symptom The light bar does not turn on No audible alarm occurs Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause No alarm was triggered There is a faulty connection The light bar board is defective The main board is defective No alarm was triggered The alarm audio is set to off The alarm audio is set too low There is a faulty connection Suggested action Verify that the light bar flashes when the monitor starts Verify that the alarm is triggered by a visual indicator in the message status area and an audio alarm occurs Check the light bar harness and connections at the light bar and J46 on the main board Replace the defective cable if necessary Apply 3 3V to pin 1 of the harness and ground to pin 2 Verify that the amber LEDs illuminate Connect the ground to pin 3 Verify that the red LEDs illuminate If one or both do not illuminate replace the LED light bar Verify that there are 3 3V at pin 1 of J46 on the main board Verify that the alarm is triggered by visual indicator in message status area and light bar Listen for audible sounds on start up Touch the Alarms tab and then touch the General tab Select Alarm Audio on In the Advanced menu touch the General tab and then touch the Alarms tab Uncheck Allow user to turn off general audio Touch the Alarms tab and then touch the General tab
35. of a Masimo equipped device does not convey any express or implied license to use the device with unauthorized sensors or cables which would alone or in combination with this device fall within the scope of one or more of the patents relating to this device Nellcor is a registered trademark of Nellcor Puritan Bennett Inc Braun and ThermoScan are registered trademarks of Braun GmbH Software in this product is Copyright 2012 Welch Allyn or its vendors All rights are reserved The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide Under such laws the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded The software may not be copied decompiled reverse engineered disassembled or otherwise reduced to human perceivable form This is not a sale of the software or any copy of the software all right title and ownership of the software remain with Welch Allyn or its vendors For patent information please visit www welchallyn com patents For information about any Welch Allyn product call Welch Allyn Technical Support www welchallyn com about company locations htm 104730 CD 104747 printed copy DIR 80017486 Ver A Material Number 718095 DIR 80017486 Ver A Regulatory Affairs Representative Welch Allyn Inc Hd a 4341 State Street Road bn RU i
36. or sensor is defective Replace the patient cable or Low perfusion Check sensor Sensor The 02 module is faulty Verify module functionality by replacing the sensor with the applicable SpO2 tester If the message persists after you have installed the SpO2 tester replace the module SpO2 mode only Check sensor or The sensor is operating as an SpO2 only sensor Reattach the cable to the cable because it failed to calibrate properly monitor Remove the sensor from the patient and reapply SpO2 sensor expires in The sensor will expire soon Replace the sensor Note This message appears only on devices configured with SpHb Replace the SpO2 cable The cable is not functioning properly Replace the cable The 02 module is faulty Verify module functionality by replacing the sensor with the applicable SpO2 tester If the message persists after you have 46 Troubleshooting Message Information Excessive patient movement Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause The SpO2 reading was deemed not precise Suggested action installed the SpO2 tester replace the module Touch OK to dismiss Limit patient movement and continue the SpO2 measurement Temperature messages Message Alarm Connect temperature probe Insert correct color coded probe well Replace temperature probe Temperature not functional Call for service Possible cause No probe is connected
37. replaceable service parts Product accessories including patient sensors probes cables batteries probe covers printer paper and other consumable items are listed separately in the accessories list on the user documentation CD or www welchallyn com Service kits are shown with the contents listed underneath each kit Rear housing GY gt 2 9 126 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series E L s a S Serv Kit VSM6000 Rear housing material 103375 No Item Oty 1 Rear housing 1 4 Communications door dowel pin 2 ea 5 Communications door spring ea 6 Communications door ea 7 Communications door captive screw ea 8 IEC connector ea 9 Ground lug ea 0 Screw plastite 4 20 X 0 500 Torx pan head 2 ea 1 Flat washer 1 2 Hex nut 1 3 Ground lug plate 1 Service manual Field replaceable units 127 No Item Oty 15 Rear housing gasket Norprene tubing 20 in 17 AC power harness 1 ea Serv Kit VSM6000 Basic comms PCBA material no 103354 No Oty 20a Communications board Model 6300 1 Serv Kit PLFM Standard comms material 103355 No Item Oty 20b Communications board Models 6400 and 6500 1 Serv Kit PLFM Radio material no 104560 No Item Oty 16 Antenna board lea 21 Radio board 802 11a b g 1 ea 22 Screw M3 X 0 5 Phillips pan he
38. standoffs Secure the light bar harness with tape making sure that the ferrite bead is between the main board and the tape Service manual Remove the temperature module or housing Disassembly and repair 89 No Item No 10 Screw plastite 4 20 X 0 500 Torx panhead 54 37 Right side panel 55 42 Front housing 56 44 Temperature blanking panel 60 45 Thermal shield 67 52 Temperature module 7 53 Temperature housing models without the temperature option Note models without the temperature option Note Item Probe well seal Horizontal struts Temperature mounting cover HSG clamp Left insert Temperature connection access cover These instructions also apply to removing the temperature housing for Do not disconnect the USB cable from the temperature module unless you plan to replace the module Disconnect the USB cable at the main board when removing the module Before you begin remove the following as described in this manual Battery Rear housing CO2 module extended chassis only SpO2 module or blanking panel NIBP module 90 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e Bottom housing e housing Note You can remove and replace the temperature module without disconnecting the main harness battery harnesses USB cables or light bar harness from the main board 1 Remove the probe well from the temperature module 2 Disconnect the power button flex cab
39. tab and out of the housing 66 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Reassembly notes A CAUTION Ensure that the fan is properly oriented Air must flow toward the power supply e With the label facing down slide the fan into the housing on top of the power supply cover until the tab on the cover holds it in place e Clip the fan harness into the power supply cover so that the connector is oriented toward the fan as shown in the following figure Remove the power supply Before you begin remove the following as described in this manual e Battery e Rear housing 1 Remove the four Torx screws 10 securing the power supply cover 2 Remove the power supply cover 18 3 Disconnect the following from the power supply e green ground cable e The AC power harness 17 Service manual Disassembly and repair 67 4 Remove the power supply Reassembly notes When replacing the rear case or AC power harness route the wiring as follows e Connect green to ground blue to line L and brown to neutral No 17 1 Brown 17 2 Green 173 Blue e Plug the ground cable from the IEC connector onto the ground plate in the position closest to the IEC connector e Ensure that the green ground wires are routed over
40. the blue and brown wires e Ensure that the grommet on the AC power harness is in the slot in the power supply cover e When replacing the power supply cover ensure that the antenna cable is routed in the channel located at the top of the rear housing 68 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e Ensure that the green ground wires are underneath the power supply cover as shown in the next figure Service manual Disassembly and repair 69 Disassemble the main chassis Configurations of the main chassis are as follows e Standard chassis supports a maximum of two modules on the left side e Extended chassis supports a maximum of three modules on the left side Position the modules as shown in the following table Left side module configurations Position 1 Position 3 closest to the display Position 2 extended chassis only Notes NIBP Blank 6300 6400 and 6500 only NIBP Sp02 NIBP Sp02 C02 70 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Disassembly and reassembly procedures are the same for the standard chassis and extended chassis unless otherwise noted Remove the 02 module extended chassis only Before you begin remove the following as described in this manual 1 2 Battery Rear housing Disconnect the two USB cables from the CO2 module
41. the location coordinates and touched location match a Calibration Confirmation dialog appears Touch OK to finish b If the locations do not match a calibration failure dialog appears Touch Calibrate and then touch the screen as indicated When calibration is complete a Calibration Confirmation dialog appears Touch OK to finish Logs tab View an error or event log 1 Goto the Service screens as described in Access the Service screens 2 Touch the Logs tab 3 View alog report e To view an error log select Error e Toview an event log select Event Device tab View device and module information 1 Goto the Service screens as described in Access the Service screens 2 Touch the Device tab Device and module information appears for you to view 26 Service menu Welch Allyn Connex Vital Signs Monitor 6000 Series Licensing tab View device licenses Note After activating a new license make sure to restart the device to complete the activation process 1 Go to the Service screens as described in Access the Service screens 2 Touch the Licensing tab A list of available licenses appears Checks indicate installed licenses 27 Power up sequence The system performs a power on self test POST each time the device is powered on During power up the system performs a comprehensive self test of the software If software testing is successful the system then tests internal hardware If all tes
42. the system valve Inflation linearity Verifies operation of linear inflation control hardware Overpressure Verifies pump limits AEN Probe detect Verifies the operation of the Z probe detect switch Accuracy Temp Verifies the accuracy of the thermometer across range Functional check Verifies module operation with cal key Masimo SpO2 Verifies module operation and SpHb with rainbow SET tester functional check Current draw Measures the module s current draw Printer Prints the sample patient record and test pattern Display Verifies video output Back light Verifies display LED back light interface Touchscreen Verifies touchscreen interface calibration LED Verifies the light bar amber and red LED strings Fan interface urse Call relay Battery operation communication Ethernet ies the Ethernet port communication 1 POST testing checks the following 102 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series NIBP ROM RAM A D channels calibration and user configuration Temperature ROM RAM calibration and heater SpO2 ROM and RAM and connection to the SpO2 board e CO2 RAM Flash ADC Bias Validation EEPROM Flow Optics e Printer ROM and RAM and connection to the printer SureTemp Plus only 3 Normal mode Basic functional verification tests These tests verify basic functionality of the NIBP
43. thumb drive replace he communications board A USB connection from the communications Verify that the USB cables are board to the main board is faulty connected correctly Replace the USB cables The device does not communicate The device is not configured properly Check the settings with your via Ethernet with the computer network administrator network The communications board is not receiving power Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary The Ethernet connection from the main board is Test the internal Ethernet cable faulty Replace if necessary Verify that the shim is installed if required on the Ethernet cable connector at J11 See the reassembly notes for the main board The network Ethernet switches are not set to the Set the switches to 10 Mbps full correct speed to work with the device duplex The cable run to the switch is too long Use a shorter patch cable The radio does not connect to the The device is out of range of the access point Check the network status network screen s RSSI value The device is not configured properly Check the settings with your network administrator The antenna is defective Check the antenna cable and antenna connection Replace the cable and antenna if necessary The communications board is not receiving power Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if
44. torque specification 5 INT Tie wrap cutter Soft lens wipes Scissors or other cutting device Canned air A coin to open the battery door Select a size that comfortably fits the slot Power down the monitor 1 Touch the Settings tab Touch the Device tab Touch Power down This power down method ensures that patient measurements are retained in the monitor memory for a maximum of 24 hours These saved measurements are available for recall printing or to send electronically to the network This method also ensures that any configuration settings you have changed and saved will be maintained at the next startup Service manual Disassembly and repair 57 Note If the monitor is in the Continuous Monitoring profile a Power down options dialog appears with the following options e Save patient data on the device with a temporary Patient ID e Remove patient data from the device 4 If the Power down options dialog appears select the desired option and then touch Power down Remove the battery Before removing the battery power down the monitor as described in Power down the monitor 1 Turn the monitor upside down to access the battery cover 2 Locate the battery cover indicated by Insert coin into the slot and push open Choose that fits comfortably into the slot 4 Pull the battery out by pulling the battery label which is visible when you open the battery cover 58
45. 00 Series Settings Default value Neonate 25 breaths per minute High alarm delay 10 seconds No breath alarm Adult 30 seconds Pediatric 20 seconds Neo 15 seconds Settings Default value Alarms Alarm limits on off control On Lower limit Adult 4 Pediatric 4 Neonate Not applicable Advanced Display IPI On IPI view default Numeric Trend period default 30 minutes Service manual RRa Settings Alarms Alarm limits on off control Upper limit Lower limit Alarm delay No breath alarm Advanced RRa averaging default Freshness timeout Appendices 163 Default value On 30 breaths per minute 6 breaths per minute 10 seconds 30 seconds Slow 5 minutes 164 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Patient manual parameters Note Defaults appear when you use the up down arrow keys for entry Settings Default value Height 70 in 177 8 cm Weight 150 Ib 68 0 kg Pain 0 Respiration 12 Temperature 98 6 F 37 C Advanced Display height Enabled Display weight Enabled Display pain Enabled Display respiration Enabled Display temperature 2 Disabled Display BMI Disabled Height units in Weight units b 1You can enable only four manual parameters f a temperature module is available manual temperature selection is not available Service manual Device Settings Display brightness Allow display lock timeout Profiles
46. 000008 A real time clock error 000000009 An audio system error 000000010 An Ethernet system error 000000011 The touchscreen controller failed 000000012 Five or more SMBUS errors over a 1 minute period occurred 000000013 The communications module or main board failed 000000014 Main board USB hub failure Technical alarm messages This section presents tables of technical alarm and information messages to help you troubleshoot issues on the device For information about physiological dialog or informational messages see the device s directions for use When the device detects certain events a message appears in the Device Status area at the top of the screen Message types include the following Information messages appear on a blue background e Very low priority alarms appear on cyan background Low or medium priority alarms appear on an amber background e High priority alarms appear on a red background Technical alarm messages are low priority or very low priority unless noted in the Message column You can dismiss a message by touching the message on the screen or for some messages you can wait for the message to time out To use these tables locate the message that appears on the device in the left column of the table The remainder of the row explains possible causes and suggests actions that can resolve the issue Service manual Troubleshooting 41 If you cannot resolve the issue us
47. 2 Insert the temperature probe without a probe cover into the thermistor device port on the tester When appears the display touch it to switch to Direct mode Wait for up to two minutes for the temperature reading to stabilize Record the results in the temperature service record Return the temperature probe to the probe well on the device o Repeat the procedure as necessary until all thermometers are tested at each temperature To record the results of your test go to Service record Braun ThermoScan PRO 4000 thermometer test This explains how to perform a functional verification on the Braun ThermoScan PRO 4000 thermometer using the 9600 Plus Calibration Tester Note Use this procedure in place of the verification and calibration test for the Braun PRO 4000 dock in the Welch Allyn Service Tool version 1 0 2 0 and earlier Service manual Functional verification and calibration 109 A CAUTION Before the test place thermometers and tester in the same room for approximately 30 minutes so that they adjust to the ambient temperature For more information see the Welch Allyn 9600 Plus Calibration Tester Directions for use Perform a Braun ThermoScan PRO 4000 functional verification test Test each thermometer at the low medium and high set points on the tester After placing the thermometer in calibration mode repeat the procedure from step 4 for each thermometer and temperature to be tested
48. 7 kPa t 50 mmHg 6 7 kPa atric 50 mmHg 6 7 kPa nate 35 mmHg 4 7 kPa Automatic 15 minutes Disabled Enabled Enabled Disabled 2 tubes 158 Appendices Settings Unit of measure Algorithm default Cuff inflation target step algorithm Adult Pediatric Neonate Allow interval program changes Welch Allyn Connex Vital Signs Monitor 6000 Series Default value mmHg SureBP 160 mmHg 21 3 kPa 140 mmHg 18 7 kPa 90 mmHg 12 0 kPa Enabled Service manual 02 SpHb Settings Alarms Alarm limits on off control Upper limit Lower limit SatSeconds Nellcor only Advanced Default view Default response Sweep speed default Settings Alarms Alarm limits on off control Upper limit Lower limit Setup Trend period Advanced Default view Reference Unit of measure Default averaging Appendices 159 Default value On Adult 100 Pediatric 100 Neonate 100 Adult 90 Pediatric 90 Neonate 90 SpO2 Normal 25 mm s Default value On 17 0 g dL 11 0 mmol L 7 0 g dL 4 0 mmol L 1 hr Numeric Venous g dL Medium 160 Appendices Temperature Pulse rate etC02 Settings Alarms Alarm limits on off control Upper limit Lower limit Advanced Unit of measure Display temperature conversion Default SureTemp Plus site Settings Alarms Alarm limits on off control Upper limit Lower limit Setup Ton
49. Acoustic respiration rate X O O O O Masimo RRa Profiles Spot Check O O e o Intervals Monitoring o e e e Monitor in host software versions 1 Continuous X O O Monitoring 3 1 Requires host software version 1 70 00 or later 2 Requires host software version 1 70 03 or later 3 Requires host software version 2 00 00 or later Standard with this model O available hardware software X Not an available hardware software upgrade for this model upgrade for this model Install options All internal option installations entail opening the device case and performing some disassembly Because this process requires disconnecting internal components Welch Allyn requires that the device undergo a full functional test after reassembly and before placing the device back in service Before installing a new option read information about removing the option in Disassembly and repair After familiarizing yourself with the process follow the instructions in the disassembly section to remove the empty housing or in the case of the printer and radio access the empty space Service manual Options upgrades and licenses 121 Note The Braun option does not require disassembly because it is external The Masimo SpHb and RRa options do not require disassembly because they are software upgrades Option install procedures This table lists the procedures required to install all available internal option
50. Clinicians and technical service personnel can use the service tool to manage and maintain supported Welch Allyn products You can use the service tool to do the following Review device information When connected to the device the service tool lists installed modules installed firmware and hardware versions warranty and repair information status and usage history Receive notifications when periodic maintenance is needed The service tool can help you manage and maintain your entire inventory of supported Welch Allyn products Through the remote service function the service tool can connect to Welch Allyn Customer Service With this functionality you can automatically receive firmware updates and feature upgrades for your supported products including software upgrades for the service tool Install updates and upgrades The service tool can read the firmware version for each module and check for available updates or upgrades Create a work list The work list provides information about service actions referred to as work orders that are waiting for you to perform on your maintained devices Work orders may include periodic calibrations upgrades or license installations Schedule periodic maintenance You can use the service tool to set the service interval for each maintained device View and save logs You can download and save log files from the device for analysis to help diagnose and identify reported issues Create user
51. Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the rear housing 2a 2b 3a 3b Item No Item Rear housing 6 Communications door USB label 4 USB host 7 Communications door captive screw USB label 1 USB host 8 IEC connector Nurse call label 14 Screw M4 X 10 pan head with NYLOC No nurse call label Before you begin remove the battery as described in this manual OQ a SN c Lay the monitor face down on the antistatic mat Loosen the screw 7 to open the communications door 6 Open the communications door 6 to access the rear housing screw Remove the four rear housing screws 14 Stand the monitor on its feet with the display facing away from you Pull the top of the rear housing away from the monitor to access the rear housing cable connections While supporting the rear housing disconnect the following from the communications module Service manual Disassembly and repair 59 a The Ethernet cable from J9 b The small USB connector from J4 c The large USB connector from J8 d The communications power cable from J50 8 Continuing to support the rear housing do the following at the power supply cover a Free the power supply and fan cable from the wire guide on the side of the power supply cover b Disconnect the power supply cable from the power supply board at J2 c Disconnect the fan cable A from the main harness d Separate th
52. G Hot surface Do not touch A Follow instructions for use mandatory action Consult operating instructions Power symbols My Power on Display power saving Equipotential terminal on the display monitor is plugged Battery absent or faulty E into Alternating Current power on the monitor green indicator Battery charge level Alternating Current power present battery fully charged Q 2 Symbols F NO Gon on the monitor amber indicator Alternating Current power present battery is charging Alternating Current AC Li ion battery Connectivity symbols lt Ra USB Wireless signal strength Best 4 bars Good 3 bars Fair 2 bars Weak 1 bar No signal no bars No connection blank Miscellaneous symbols ts w NISI e o CO2 sampling input Manufacturer Reorder number Do not reuse Nonionizing electromagnetic radiation Restrictions for use of wireless device in Europe European Community s Class 2 radio eguipment Welch Allyn Connex Vital Signs Monitor 6000 Series C Battery cover Rechargeable battery Ethernet RJ 45 Nurse call C02 sampling output exhaust f Limited rotation Turn completely to right Serial number China RoHS markings for control of pollution caused by electronic information products XX indicates Environmentally Friendly Use Period in years Recycle th
53. J21 J24 Welch Allyn Connex Vital Signs Monitor 6000 Series USB cable locations 11 hole cable separator o Place the USB cables in the cable separator Note Note Note If the USB cable was not removed from the temperature module leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to the main board When the cable separator is in the case connect the USB cable from the temperature module to J1 on the main board and snap the cable into the J1 position in the cable separator The cable with right angle connectors at both ends is in the J14 position in the figure below If the option is not included leave the separator position empty o Position each cable to extend approximately 1 5 inches past the separator o Place the separator in the unit as shown below J4 J2 J21 J24 J23 J26 J8 J14 o Plug the USB cables into the main board as follows FLA J1 J2 Item Temperature Printer C02 C02 Jom 421 424 J23 J26 J8 J14 No Item J23 Sp02 J26 NIBP J8 COMMS J4 J14 COMMSJ8 Service manual Disassembly and repair 85 e For models with a temperature module plug the other end of the USB cable into the temperature module Insert the USB cable into the retaining clip mounted on the temperature housing e For models with a printer p
54. Remove the light bar Before you begin remove the following as described in this manual Battery Rear housing CO2 module extended chassis only SpO2 module or blanking panel NIBP module Bottom housing Top housing Remove the three screws 10 that secure the horizontal strut located on the right side when facing the device from the back to the front housing Remove the strut Remove the tape that secures the light bar harness to the LCD frame 87 88 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series woo orm Disconnect the light bar harness from J46 on the main board Remove the light bar board 34 and light bar 33 from the front housing Remove the light bar board from the light bar Disconnect the light bar harness from the light bar board Reassembly notes Insert the light bar board into the light bar as follows 1 Place the end without the connector into the closed end of the light bar with the LEDs facing into the light bar 2 Ensure that you slide the non connector end of the light bar board to the end of the slot in the light bar Using the end furthest from the ferrite bead plug the light bar harness into the light bar board Route the light bar harness as follows Through the slot in the front housing underneath the horizontal strut the channel and between the top of the housing and the LCD frame
55. SING ar ett denter BW o yd kak de et att e dete ueteri tee 133 DIGS DANES ue oi eee ti ea EN em E Ee dn an ea s 134 Front HOUSING and ete testo 135 Miscellaneous parts 137 SENICE pee LE 138 ODTONS dr 139 Service parts for Braun PRO 4000 and dock 143 iGerises RT 144 Partners in Care service and support agreements 145 Service and repalPtralnings e iid Cove E dedii 146 Appendices iaae e FAD WC 147 Decontamination and cleaning requirements for returns 147 Clean the CO2 input connector e emen 149 Identifying the monitor and subsystems n LL LL FRYN 149 Eactory sde fallltS a ee en er rate ap Sasa 156 Disassembly and repair reference sssssssssee eene 168 Interconnect diagram rentrer es 179 Symbols Documentation symbols WARNING The warning statements in this manual identify conditions or practices that could AN lead to illness injury or death CAUTION The caution statements in this manual identify conditions or practices that could AN result in damage to the equipment or other property or loss of data This definition applies to both yellow and black and white symbols WARNIN
56. Service manual Overview 13 If the original shipping carton or replacement battery shipping box is unavailable consult the manufacturer website for information regarding shipping lithium ion batteries www iccnexergy com regulatory updates lithium shipping WARNING Safety risk Do not ship any battery that has been physically damaged or shows signs of leakage unless you receive specific instructions which meet the requirements for the shipment of Lithium batteries Dispose of damaged or leaking batteries in an environmentally safe manner consistent with local regulations Note In the United States the applicable regulations can be found in the Code of Federal Regulations CFR Refer to 49 CFR 173 185 for shipping lithium batteries by air or ground Use 49 CFR 172 102 sections 29 188 189 A54 A55 A100 A101 A103 and A104 to find the special provisions for shipping lithium batteries b Clean the device Note To ensure safe receipt of your device by the service center and to expedite processing and return of the device to you thoroughly clean all residues from the device before you ship it to Welch Allyn For decontamination and cleaning requirements see the appendices If a returned device is found to be contaminated with bodily fluids it will be returned at the owner s expense United States federal regulations prohibit the processing of any device contaminated with blood borne pathogens Welch Allyn thoroughly clea
57. To restore radio settings to factory default values touch Radio settings e To restore all current settings to factory default values touch All settings A confirmation dialog appears Touch OK The factory default settings are restored If you selected Radio settings the radio reboots and the device remains powered on If you selected All settings the device reboots 24 Service menu Welch Allyn Connex Vital Signs Monitor 6000 Series Save the device configuration to a drive You can save the device configuration to a USB flash drive You can use the saved configuration to restore this device s configuration or to copy this device s configuration to other devices Note Not all flash drives are supported 1 Connect a flash drive to the USB port 2 Goto the Service screens as described in Access the Service screens 3 Touch the General tab 4 Touch Save to USB A confirmation dialog appears Touch OK The device configuration is saved to the USB flash drive Load a device configuration You can load a configuration from a USB flash drive to the device Note Not all flash drives are supported Note If your configuration includes radio parameters make sure the radio is enabled The radio must be enabled before you can import radio parameters Note If a device setting is not available in the configuration file the setting BON gt returns to the factory default This might be the case when the
58. Welch Allyn Connex Vital Signs Monitor 6000 Series C5 Service manual WelchAllyn Advancing Frontline Care 2012 Welch Allyn All rights are reserved To support the intended use of the product described in this publication the purchaser of the product is permitted to copy this publication for internal distribution only from the media provided by Welch Allyn No other use reproduction or distribution of this publication or any part of it is permitted without written permission from Welch Allyn Welch Allyn assumes no responsibility for any injury to anyone or for any illegal or improper use of the product that may result from failure to use this product in accordance with the instructions cautions warnings or statement of intended use published in this manual Welch Allyn Connex SureTemp and SureBP are registered trademarks of Welch Allyn Vital Signs Monitor 6000 Series is a trademark of Welch Allyn Oridion is a registered trademark of Oridion Medical 1987 Ltd No implied license Possession or purchase of this device does not convey any express or implied license to use the device with unauthorized CO2 sampling products which would alone or in combination with this device fall within the scope of one or more of the patents relating to this device and or CO2 sampling products RRa is a trademark of and SET SpHb rainbow and Masimo are registered trademarks of Masimo Corporation Possession or purchase
59. able to get an IP address from the DHCP server Verify that a DHCP sever is communications Call for service available on the network The monitor requires an IP address from a DHCP server Radio Software upgrade failed The connection with the host was broken Re establish the connection and try again 50 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Message Possible cause Suggested action The radio was not provisioned correctly Reset radio to factory defaults and try again Hardware error Replace the radio Information Radio software upgrade in Radio software is being written to the radio Do not interrupt the upgrade until progress Do not shut down complete Radio card rebooting please wait The radio is restarting as part of the software Do not interrupt the upgrade until upgrade complete Ethernet messages Message Possible cause Suggested action Alarm Network not found check network network cable is unplugged Check the network cable cable connection connection A network connection is broken elsewhere Check network wiring USB messages Message Possible cause Suggested action Alarm External device not recognized An unrecognized external device is connected Reconfigure the external device Replace the external device Disconnect the unsupported device USB Communication failure Call internal or external device is connected but Power down and restart for service failed enu
60. accordingly Perform all service procedures in a static protected environment Always use techniques and equipment designed to protect personnel and equipment from electrostatic discharge Remove static sensitive components and assemblies from their static shielding bags only at static safe workstations a properly grounded table and grounded floor mat and only when you are wearing a grounded wrist strap with a resistor of at least 1 megohm in series or other grounding device Use only grounded tools when inserting adjusting or removing static sensitive components and assemblies Remove or insert static sensitive components and assemblies only with monitor power turned off Insert and seal static sensitive components and assemblies into their original static shielding bags before removing them from static protected areas Service manual Safety 7 e Always test your ground strap bench mat conductive work surface and ground cord before removing components and assemblies from their protective bags and before beginning any disassembly or assembly procedures 8 Safety Welch Allyn Connex Vital Signs Monitor 6000 Series Overview Purpose and scope This service manual is a reference for periodic preventive maintenance and corrective service procedures for the Welch Allyn Connex Vital Signs Monitor 6000 Series firmware version 2 0X It is intended for use only by trained and qualified service personnel Corrective serv
61. accounts Administrators can create user accounts and set permission levels to control access to the features allowing one group to perform administrative tasks and another to perform service tasks Restricting access prevents the service tool from being used to make unauthorized changes on a connected device Perform functional verification and calibration The service tool can check any device requiring calibration and if necessary calibrate the device to match the design specifications This feature is not supported for all products and requires the service tool Gold edition for each supported product Recover devices In the rare case where a device can no longer boot because of corrupted firmware the service tool can connect the device to Welch Allyn Technical Support to reinstall the firmware Extensible The service tool software accepts new plug ins to support future Welch Allyn products 16 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series Some of these features are enabled for any user Silver edition Others require special user account privileges or a Welch Allyn service contract Gold edition If you require gold level support for a Welch Allyn product please contact Welch Allyn technical support Battery performance About the battery The device uses a rechargeable lithium ion smart battery Internal circuitry enables the battery to report its condition to the device The device displays the battery
62. acing the temperature module When connecting the USB cable do the following 1 Connect the USB cable to the temperature module 2 Position the retaining clip on the USB cable against the shoulder of the mini B connector with the adhesive pad facing away from the temperature module and toward the bottom 3 Remove the backing on the retaining clip to expose the adhesive 4 Rotate the clip on the USB cable to stick the clip to the temperature module housing 92 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series When adding a temperature module 1 2 3 Follow the instructions to remove the temperature housing main board and LCD Replace the temperature blanking panel 44 with the temperature mounting cover 56 Install the thermal shield 45 on the front housing aligning the notch on the shield with the housing Reinstall the LCD in the reverse order of disassembly Reinstall the main board in the reverse order of disassembly Install the probe well seal onto the probe well as described in the reassembly notes for the temperature module Insert the temperature module into the front housing aligning the probe well with the access hole in the front housing Secure the top of the temperature module to the front housing with two screws included with the kit Place the HSG clamp on the bottom of the temperature module and secure with two screws Conn
63. ad 4 ea 24 Antenna mounting foam block 1 ea 39 Antenna cable lea 76 _ Radio label 1 ea Serv Kit PLFM Antenna material no 103357 No Item Oty 16 X Antenna board 1 ea 24 Antenna mounting foam block 1 ea 39 Antenna cable 1 ea 128 Field replaceable units Serv Kit VSM6000 Power supply material no 103359 17 18 23 Item AC power harness Power supply cover Power supply board Serv Kit VSM6000 Labels model 6300 material no 103590 2b 3b 40 78 Item USB label 1 USB host No nurse call label USB client cover VSM 6000 patent label Serv Kit VSM6000 Labels 6400 6500 material no 103592 2a 3a 40 78 76 Item USB label 4 USB host Nurse call label USB client cover VSM 6000 patent label Radio label Serv Kit VSM6000 Labels 6700 6800 material no 105362 2a 3a 40 76 78 Item USB label 4 USB host Nurse call label USB client cover Radio label VSM 6000 patent label Welch Allyn Connex Vital Signs Monitor 6000 Series Qty 1 1 ea 1 ea Service manual Miscellaneous 24 Material no 10 10 10 10 3575 3567 3552 3571 Bottom housing Item VSM 6000 rear housing gasket VSM 6000 AC power harness VSM 6000 fan assembly PLFM antenna mounting block Field replaceable units 129 130 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series
64. ar filter line Calibration failed because sampling line is Check sampling line for blocked or kinked obstruction or kinks Replace the sampling line if necessary Module is not ready for calibration because the Check to ensure that the sampling line is not connected to the monitor sampling line plug is tightly connected to the monitor Purging filter line An occlusion was detected in the sampling line Wait for the purge cycle to clear which automatically initiated a purge cycle the blockage and the module to be reset 1 Requires the service tool Gold edition 42 Troubleshooting Message Check calibration gas concentration Check calibration gas flow Check exhaust port for obstruction Calibration overdue CO2 might not be accurate Factory service overdue 02 might not be accurate Calibration failed Calibration completed successfully Calibration aborted Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause The calibration gas is not flowing The calibration gas has the wrong 02 concentration The calibration gas flow is unstable The exhaust port is blocked ernal flow problem The due date for calibration has passed The due date for factory service has passed The calibration failed for the reason named in the error message An uninterrupted error free calibration took place You or some other user interrupted the calibration Suggested action
65. ardware software X Not an available hardware software upgrade for this model upgrade for this model Service manual Options upgrades and licenses 119 Supported software upgrades Software improvements and added features will only be available in the latest versions of software If your device encounters issues with an older version of software you may be asked to upgrade the software to the current release To receive the latest software versions you must install PartnerConnect with the Welch Allyn Service Tool See the Welch Allyn Service Tool help files to learn how to upgrade your device software Software updates and upgrades are supported as shown in the table below New software upgrades will be pushed out to all devices using PartnerConnect Model 6300 6400 6500 6700 6800 vont O O O O O NIBP O O O O O Sp02 O O O O SureTemp Plus O O O O O Braun Dock O O O O O Radio x O O O O Oridion C02 X O O O O 1 Requires host software version 1 50 01 or later 2 Requires host software version 2 00 00 or later Standard with this model O available hardware software X Not an available hardware software upgrade for this model upgrade for this model 120 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series Licensed features Model 6300 6400 6500 6700 6800 Vitals communication o e o Barcode scanner Q o o Weight scale O O O O O Total hemoglobin X O O O Masimo SpHb 2
66. ation No connection for send A critical configuration load error occurred The monitor is configured to send data on save without being networked The monitor is not configured to the network Suggested action Restore factory defaults If the error persists replace the main board Replace the main board Change advanced setting to disable Automatically send on manual save Change advanced setting to disable Automatically send on manual save control Configure the monitor to the network Message Alarm Patient data management messages Possible cause Suggested action Service manual Message Maximum number of patient records saved Oldest record overwritten Information No data saved Patient ID required to save data Clinician ID required to save data Patient ID required to send data Patient list is full Delete some patients to add more Stop intervals to select new patient No connection for send Unable to identify clinician Unable to retrieve list Possible cause The maximum number of patient records has been exceeded No patient data is available The configuration requires a patient ID to save data The configuration requires a clinician ID to save data The configuration requires a patient ID to send data The maximum number of patients was exceeded The device is set to take interval readings No connectivity is available to support send
67. ations module messages Message Possible cause Suggested action Communications module did not communications board is not connected Check the USB connection at J4 power on properly Power down properly to the main board Check the Power connection at the device High priority alarm J50 Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary The communications board malfunctioned Replace the communications board Radio messages Message Possible cause Suggested action Alarm Radio not functional Call for A hardware failure occurred Replace the radio service The radio has the wrong software Update the radio software Radio error Power down and The monitor and the radio failed to establish Power down and restart the restart communication with each other monitor If the problem persists check the following e The USB and power connections from the main board to the communications board e connection from the radio board to the communications board e Monitor and radio software compatibility Replace the radio if necessary Unable to establish network The radio is no longer communicating with the Verify that the monitor is within communications Radio out of access point the radio coverage area Verify network range that the radio is correctly configured to the network If this message appears intermittently check the RSSI value Unable to establish network Un
68. crew near J30 after you install the Ethernet cable e fthe light bar is not installed install the light bar harness into the housing positioning the ferrite bead near the main board 96 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series When replacing the main board When ordering the replacement main board order the standard license for the model being serviced You will receive an authorization code to enter in the service tool to reactivate the licenses included with the original configuration After reassembling the monitor use the service tool to provision the monitor as follows Enter the monitor s serial number This can be found on the bottom of the monitor Restore any previously licensed features by entering the authorization code in the service tool Use the authorization codes that accompanied the replacement board along with any additional license authorization codes previously installed Record the device serial number on the license Authorization Code cards received with the replacement board and retain for future use If the license is lost you can reuse the authorization code on the same device Update the host controller software to the current version If the current version of the host software is not available after connecting the device to the service tool contact Welch Allyn Technical Support Remove the LCD Before you begin remove the following as described in this
69. cters or numbers that follow the hyphen indicates the power cord packaged with the device Country codes include the following 154 Appendices Position Description Suffix Description Denmark North America China Argentina South Korea India UAE Thailand Taiwan Italy Brazil lt 002 Welch Allyn Connex Vital Signs Monitor 6000 Series Suffix Description NOOO O1 2R 2T 4S Europe Israel United Kingdom Switzerland Australia New Zealand Australia New Zealand orange South Africa Canada Russia Turkey Singapore Circuit board and internal option labels PCBA identifier XXXXXX Circuit board and internal option labels Serial number XXXX WW YY ID NIBP and Sp02 module labels Circuit board and internal option labels Module identifier XXXXXX Module serial number XXXX WW YY ID Appendices 155 Monitor circuit board and internal options label XXXXXX BOM Y DWG Z Welch Allyn material number Bill of material BOM revision Assembly drawing version from current version of drawing XXXXWWYYID Sequential number Week of manufacture Year of manufacture Unique vendor identifier XXXXXX Welch Allyn material number XXXXWWYYID Seguential number Week of manufacture Year of manufacture Unigue vendor identifier 156 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Factory defaults General alarm Settings Default val
70. cts with Connector J23 USB Reserved for future use 6 hole USB Sp02 module 11 hole J24 USB NIBP module 6 hole USB CO2 module 11 hole J26 USB Communications board J4 6 hole USB NIBP module 11 hole J29 Battery power Battery connector board J2 Locking J30 Main harness Power supply board J2 Pressure J34 Smart battery Battery connector board J3 Locking J45 Main harness Fan connector on the power supply cover Locking 446 Light bar Light bar board J1 Pressure J48 LCD flex cable LCD Pressure J49 Main harness Communications board J50 Pressure Note 6 hole refers to the USB cable separator with 6 holes 11 hole refers to the USB cable separator with 11 holes 174 Appendices Battery connector board connectors J1 Connector Wiring harness ION I J1 N A J2 Battery power J3 Smart battery J4 N A Welch Allyn Connex Vital Signs Monitor 6000 Series J4 J3 Connects with Battery ain board J29 ain board J34 nternal use only Connector Pressure Locking Locking N A Service manual Appendices 175 Communications board connectors J9 J10 J8 J11 450 JB1 02 03 404 Connector Wiring harness Connects with Connector J4 USB ain board
71. cy check Note If you are performing this test after performing a previous NIBP check skip to step 7 1 Set up the test equipment 2 Launch the service tool on the PC 3 If the simplified interface is active choose the Service option 4 Log on with your user ID and password or with ADMIN as the user ID and leave the oom 20 21 password field blank Power on the device Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Click Accuracy Check in the NIBP Sensor pane on the right side of the window Connect the 500 CC volume Turn on the pressure meter and zero if necessary Check the accuracy at 0 mmHg Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 50 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 150 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 250 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Compare the reading on the pressure meter to the service tool reading and record the results Click Open va
72. d b g Authentication type WPA2 PSK Authentication method Network key Enable radio Enabled Enable radio network alarms Disabled Server Obtain server IP information automatically Enabled IP address 127 0 0 1 Port 281 UDP broadcast port 7711 1 This default is available if Obtain server IP information automatically is not enabled 168 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Disassembly and repair reference Screws and fasteners The following table lists torque specifications for all screws and fasteners Qty Location 1 Communications door Main board Radio board Battery connector board Communications board Ground stud assembly Handle to front housing Horizontal struts to front housing HSG clamp temperature housing Metal chassis to bottom housing Power supply cover Printer module to top housing Temperature housing top Temperature module mounting cover LCD plate Type Size length Captive screw 8 32 X 0 656 Pan head machine M3 X 8 Plastite 4 20 X 0 500 M4 shoulder M4 Torque 6 0 inch pound 1 0 inch pound 6 0 inch pound 1 0 inch pound 7 5 inch pound 0 5 inch pound 6 0 inch pound 1 0 inch pound Bit type Slotted or 2 Phillips 1 Phillips Torx 110 2 Phillips Service manual Qty Location 3 2 Bottom housing Handle insert Rear housing Extended bottom housing Extended top housing Bottom housing Type Size
73. device may be faulty Test a known good device Check Event and Error logs Run service tool verification test Touch OK to dismiss message If any process 1 active wait for it to complete before attempting shutdown If the device is unresponsive hold down the power button until device shuts down Note Any configuration changes not saved as default are lost 52 Troubleshooting Message Alarm Low battery 5 minutes or less remaining High priority alarm Battery is absent or faulty Welch Allyn Connex Vital Signs Monitor 6000 Series Battery power manager messages Possible cause Battery power is extremely low There is no battery in the monitor Battery is absent or faulty Call for The battery is faulty service Low battery 30 minutes or less remaining Information Device is operating in battery mode The battery power is low The AC power cord has been disconnected Suggested action Plug the monitor into AC power If not plugged in the monitor automatically powers off Insert a battery Replace the battery Touch the alarm icon to dismiss or plug the monitor to AC power Touch the alarm icon to dismiss or plug the monitor to AC power Message Alarm Configuration Manager messages Possible cause Unable to load configuration using A configuration load error occurred factory defaults Functional error Call for service Data did not transfer Inform
74. e Welch Allyn 9600 Plus Calibration Tester Directions for use part number 701754 e Welch Allyn Radio Configuration Guide click here to download the PDF 10 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series e Welch Allyn website www welchallyn com Technical support services Welch Allyn offers the following technical support services e Telephone support e Loaner equipment e Service agreements e Service training e Replacement service parts e Product service For information on any of these services go to www welchallyn com Service loaners For warranty or non warranty repairs not covered under a support agreement loaners are available for a nominal charge subject to availability Payment is reguired prior to shipment for all loaners not covered under a support agreement The loaner fee can be found on the Welch Allyn loaner price list Welch Allyn Service Centers that provide repair service for this product can on reguest loan a device for use while the device is being repaired Loaned devices are provided free of charge for products repaired while under a support agreement that includes a free loaner provision Loaner eguipment for the individual component modules is not available Service manual Overview 11 Service options Partners in Care service agreements While product warranties provide basic assurance of Welch Allyn hardware quality they may not include the full range of services
75. e Biomed agreement allowing you to service the device while under warranty AN CAUTION Unauthorized repairs will void the product warranty Qualified service personnel or a Welch Allyn Service Center should repair products out of warranty If you are advised to return a product to Welch Allyn for repair or routine maintenance schedule the repair with the service center nearest you Welch Allyn Technical Support If you have a problem with the device that you cannot resolve call the Welch Allyn Technical Support Center nearest you for assistance A representative will assist you in troubleshooting the problem and will make every effort to solve the problem over the phone potentially avoiding an unnecessary return If your product requires warranty extended warranty or non warranty repair service a Welch Allyn Technical Support representative will record all necessary information to 12 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series issue an RMA number The support representative will provide you with the address of the Welch Allyn Service Center to send your device to Technical support is available during local business hours Returning products When returning a product to Welch Allyn for service ensure that you have the following information e Product name model number and serial number This information may be found on the product and serial number labels on the bottom of the device s j U
76. e between 4 F and 122 F 20 C and 50 C For storage between 30 days and 90 days Maintain temperature between 4 F and 104 F 20 C and 40 C For storage more than 90 days up to 2 years Maintain temperature between 4 F and 95 F 20 C and 35 C e Recycle batteries where ever possible In the United States call 1 800 8 BATTERY for information about recycling your Lithium lon battery or go to the RBRC website at www rbrc org for additional information e When recycling is not an option dispose of batteries in an environmentally safe manner consistent with local regulations Service manual Overview 17 Factors affecting battery operating time The following settings and conditions affect the battery operating time The display brightness setting The display power saver setting The device power down setting Frequency and duration of alarms and alerts Amount of motion artifact during NIBP measurements Radio searching for an access point 18 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series Controls indicators and connectors The following diagrams show a full featured monitor Your monitor based on size or configuration might not contain all of these features J0 4 No Feature Description 1 Printer Printer provides a printout of patient and device information 2 Lightbar Provides a visual alarm with red and amber LEDs 3 Thermometry Temperatur
77. e probe cover box 4 Thermometry Temperature probe 5 Thermometry connector behind cover Secures the probe connection to the monitor 6 LCD screen 1024 x 600 pixels color touchscreen provides a graphical user interface 7 Battery compartment behind cover Houses the lithium ion battery 8 Blood pressure Supports dual lumen or single lumen hoses 20 Controls indicators and connectors No Feature 9 Pulse oximetry 10 C02 11 C02 No Feature 1 Power switch and LED 2 Ethernet RJ 45 3 USBclient 4 Nurse call 5 Fan exhaust Welch Allyn Connex Vital Signs Monitor 6000 Series Description Nellcor or Masimo rainbow SET module The Nellcor module measures SpO2 and pulse rate The Masimo module measures SpO2 pulse rate SpHb and RRa Note SpHb and RRa are optional parameters Note Monitors configured with RRa cannot be configured with C02 C02 sampling exhaust port C02 sampling input connector behind cover Description Power on Standby switch The LED indicates the charging status when the monitor is connected to AC power e Green The battery is charged e Amber The battery is charging Provides a hardwired connection to the computer network Provides a connection to an external computer for testing and software upgrades Provides a connection to the hospital nurse call system Not available on the 6300 model Service manual Feature Ground lug equipotential termina
78. e product separate from other disposables Call for maintenance Service manual 5 4 557 10 000 ft 170 m 3 048 122 F 50 C at 4 20 C Defibrillation proof Type BF applied parts Altitude range Transport and storage temperature range Ec rer Symbols Do not expose to open flame Not for injection Authorized Representative of the European Community 3 4 Symbols Welch Allyn Connex Vital Signs Monitor 6000 Series Safety All users of the monitor must read and understand all safety information presented in this manual before using or repairing the monitor United States federal law restricts this device to sale distribution or use by or on the order of a licensed medical practitioner Warnings and cautions A gt D D WARNING Safety risk Make frequent electrical and visual checks on cables sensors and electrode wires All cables sensors and electrode wires must be inspected and properly maintained and in proper working order to allow the equipment to function properly and to protect patients WARNING Safety risk Place the monitor and accessories in locations where they cannot harm the patient should they fall from a shelf or mount WARNING Fire and explosion hazard Do not operate the monitor in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide in oxygen enriched environments or in any other potentially explosi
79. e rear housing 1 from the monitor Once the rear housing is removed choose which part of the monitor to work on e Rear housing components For details see Disassemble the rear housing e Main chassis For details see Disassemble the main chassis Reassembly notes e Route the power cable and fan harness cables in the channel the side of the power supply cover 60 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Some communications boards have two large USB connectors The large USB connector J8 is the one closest to the mini USB connector J4 For reference see the communications board diagram in the appendices When closing the case verify that no wires are crushed or pinched before securing with screws After tightening the screws examine the seam between the rear housing and the main chassis to verify that there is no bulging Bulging indicates that something is preventing the mating surfaces from seating properly When replacing the rear housing 1 2 Follow the procedures to disassemble the rear housing and remove any components that you intend to transfer to the replacement housing Connect the AC power harness to the IEC connector 8 See the reassembly notes for the power supply Install the rear housing gasket 15 included in the rear housing service kit into the slot in the outer edge of the rear housing To ease installation use a small flat blade screwdrive
80. e the service tool to read the error log files or use the service tool to perform a functional test on the module reporting the message CO2 messages Message Possible cause Suggested action CO2 not functional Call for service A nonrecoverable communications error has Check the error logs for CO2 occurred errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Filter line disconnected The sampling line is not connected to the monitor Connect a sampling line to the monitor Check to ensure that the sampling line plug is tightly connected to the monitor The sampling line is defective Replace the sampling line The input connector is dirty Clean the input connector See the appendices for instructions The sampling line detection switch is faulty Replace the module Occlusion in gas line High priority The purge cycle failed to clear a blockage in the Replace the sampling line alarm sampling line The purge cycle failed to clear a blockage inside Replace the module the module C02 temperature out of range C02 C02 module temperature is out of range Wait for the module temperature is not calibrated to return to normal and the module to reset before calibrating CO2 Move to a location where the ambient temperature enables the module temperature to return to normal and the module to reset before calibrating 02 Connect or cle
81. e volume Advanced Display source Settings Alarms etCO2 alarm limits on off control Welch Allyn Connex Vital Signs Monitor 6000 Series Default value Off 101 F 38 3 C 94 F 34 4 C F Fahrenheit Enabled Oral Default value On Adult 120 bpm Pediatric 150 bpm Neonate 200 bpm Adult 50 bpm Pediatric 50 bpm Neonate 100 bpm Off Enabled Default value Service manual RR Settings etCO2 Upper limit etCO2 Lower limit FiCO2 alarm limits on off control FiCO2 Upper limit Appendices 161 Default value Adult 60 mmHg 8 0 kPa Pediatric 60 mmHg 8 0 kPa Neonate 50 mmHg 6 7 kPa Adult 15 mmHg 2 0 kPa Pediatric 15 mmHg 2 0 kPa Neonate 20 mmHg 2 7 kPa On Adult 8 mmHg 1 1 kPa Pediatric 8 mmHg 1 1 kPa Neonate 5 mmHg 0 7 kPa High alarm delay 15 seconds Setup Pump standby time 15 minutes Advanced etCO2 view default Numeric Display FiCO2 Enabled Waveform scale default 50 mmHg Unit of measure mmHg Enable sampling line dialog Enabled Sweep speed default 6 25 mm s BTPS compensation Enabled Settings Default value Alarms Alarm limits on off control Upper limit Lower limit On Adult 30 breaths per minute Pediatric 40 breaths per minute Neonate 65 breaths per minute Adult 5 breaths per minute Pediatric 10 breaths per minute 162 Appendices IPI Welch Allyn Connex Vital Signs Monitor 60
82. ea Harness MCE to printer 1 ea 10 5 USB mini B to USB A right angle 1 ea Drain tube printer 1 ea Serv Kit PLFM Radio material no 104560 No Item Oty 16 Antenna board 1 ea 21 Radio board 802 11 a b g 1 22 Screw 0 5 Phillips pan head 4ea 24 Antenna mounting foam block 1 39 Antenna cable 1 ea 76 Radio label 1 Service manual Field replaceable units 143 Service parts for Braun PRO 4000 and dock Serv Kit USB cable mini B side left material no 104990 Item Oty USB cable mini side left to USB A 1 ea Cable tie 6 inch 1 ea TDS CVSM Braun USB left side cable 1 ea Serv Kit USB cable mini B RT to USB A material no 104917 Item Oty USB cable mini B right to USB A ea Cable tie 6 inch ea Cable tie holder with adhesive ea TDS CVSM Braun USB RT angle cable ea USB cable mini B to USB A 410mm material no 104026 Item Oty USB cable mini B to USB A 410mm 1 ea Braun dock cradle ring material no 104027 Item Oty Braun dock cradle ring 1 ea Braun dock base material no 104028 Item Oty Braun dock base 1 144 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Braun PR04000 mounting hardware material no 104029 Item Oty Acorn nut 8 32 5 Screw with lock washer 8 32x11mm 5 ea Screw 8 32 x 250in 2 ea Serv Kit PLFM Braun PR04000 MN material 104037 Item Oty Braun PRO 4000 ThermoScan thermome
83. ect the USB cable to the module as described in the instructions for replacing the temperature module Service manual Remove the main board Disassembly and repair 93 If you are replacing this board you must have the service tool Gold edition to re enter the serial number of the monitor and the main board Note No Item 42 Front housing 46 Main board 47 Screw M3 x 5 pan head 48 LCD bezel 49 LCD with touchscreen 50 Foam pad top 51 62 63 64 65 66 Foam pad bottom LCD frame Grommet ear G411 1 Shoulder screw ear G 411 1 metric Clamp cable 3 16 X 3 8 wide X 3 4 long Washer M3 Before you begin remove the following as described in this manual Battery Rear housing CO2 module extended chassis only SpO2 module or blanking panel NIBP module Bottom housing Top housing 94 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Note It is not necessary to remove the temperature module or light bar to remove the main board or LCD 1 Disconnect the following on the main board a The power button flex cable from the J6 ZIF locking connector b The light bar harness from J46 c The LCD harness from J19 d The LCD flex cable from J48 AN CAUTION The solder joint of the LCD connector J48 is fragile When inserting or removing the flex cable do not stress the solder joint J46 J19 J48 2
84. eld 1 48 03565 VSM 6000 LCD bezel 1 ea 54 03558 VSM 6000 probe well seal 1 ea 56 03542 VSM 6000 temp front housing 1 55 03543 VSM 6000 horizontal struts 2 ea 53 03545 VSM 6000 temp housing templess 1 ea 62 03573 VSM 6000 LCD frame 1 ea otshown 103548 VSM 6000 USB mini to USB A right angle 2 ea ot shown 103549 VSM 6000 Ethernet cable 1 ea ot shown 103563 PLFM USB cable mini RT type RT 1 ea otshown 103564 PLFM 02 blank 1 ea shown 103572 VSM 6000 USB cable separator 1 ea ot shown 103578 PLFM LCD harness 1 Miscellaneous parts Serv Kit VSM6000 Screws and fasteners material no 103395 No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 160 ea 14 Screw M4 X 10 pan head with NYLOC 45 ea 29 Bumper 3M SJ5012 40 ea 47 Screw M3 x 5 pan head 60 ea 60 HSG clamp 10 ea 138 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series No Item Oty 63 Grommet ear G411 1 20 64 Shoulder screw ear G 411 1 metric 20 ea 65 Clamp cable 3 16 X 3 8 wide X 3 4 long 10 ea 66 Washer M3 10 ea 72 Screw M2 2X8 THRDFORM TRX printer door roller 45 ea 74 4 standoff 20 Not shown Tie wrap 6 inch 10 ea Not shown VSM 6000 tape 103576 1 roll Not shown USB cable retaining clip 30 ea Service tools Material no Item Oty 103396 Welch Allyn Service Tool Gold license key VSM6000 1 103521 Welch Allyn Service Tool CD 1 Service manual Field replaceable units 139 Options
85. eld replaceable units 135 Front housing and midsection Note Replacing the main board requires using the service tool Gold edition to re provision the device Serv Kit VSM6000 Front housing templess material no 103376 No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 2 ea 67 Left insert 1 ea 42 Front housing 1 ea 44 Temp blank front 1 ea 45 Thermal shield 1 ea Serv Kit VSM6000 Front housing SureTemp material no 103377 No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 1 67 Leftinsert 1 42 Front housing 1 45 Thermal shield 1 136 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series No Item Oty 56 Temperature front housing 1 ea 71 Temperature connection access cover 1 Serv Kit PLFM MCE PCBA material no 103352 Note When the main board is replaced all licenses are lost If you did not retain authorization codes to restore those licenses you must order replacement licenses No Item Oty 46 board 1 Serv Kit PLFM LCD display material 103351 No Item Oty 48 LCD bezel ea 49 LCD with touchscreen ea 50 Foam pad top ea 51 Foam pad bottom ea Service manual Field replaceable units 137 No Item Oty Not shown LCD harness ea Individual parts No Material no Item Oty 44 03557 VSM 6000 temp blank front 1 45 03562 VSM 6000 thermal shi
86. en touch the Self tests tab To unlock the touchscreen touch at the bottom of the screen To disable the touchscreen lock touch the Settings tab touch the Device tab and uncheck Allow display lock timeout Check the connection at J48 on the main board with display flex cable Replace the touchscreen and display assembly Replace the main board Replace the touchscreen Wake the display by touching the screen or the Power button Turn on the device by pressing the Power button In Advanced Settings touch the General tab and then touch the Display tab Set Device power down to the desired interval Check the display harness connections at the display and J19 on the main board Replace the cable if damaged Replace the cable Increase the brightness setting Touch the Settings tab touch 32 Troubleshooting Symptom Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause Suggested action the Device tab touch Defaults and set Display brightness to the desired level The display has reached the end of its useful life Replace the display User interface Symptom Unable to access advanced settings or enter the advanced settings code Possible cause Patient monitoring is active or being simulated The parameter alarm is on Intervals are turned on Desired profile does not appear in The profile license is not installed the Profiles tab Suggested acti
87. eplace the NIBP module Check the patient type and cuff size Clear the alarm and retry NIBP 44 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Message Possible cause Suggested action Inflation too quick check NIBP cuff NIBP inflation was too quick Check the connections and tubing and tubing connections for kinks Clear the alarm and retry NIBP Unable to determine NIBP check Target pressure was too low Check inflation settings and inflation settings change as necessary Clear the alarm and retry NIBP Change the inflation setting Too many attempts Change the inflation setting Information User cancelled NIBP reading Blood pressure reading cancelled by user Touch OK to dismiss Touch NIBP Start button to dismiss and restart the NIBP reading Tube type does not match device The tube type connected to the monitor does Touch OK to dismiss configuration match the NIBP configuration Configure the NIBP advanced NIBP measurement is available settings to match the tube type patient type and algorithm The single lumen switch on the NIBP connection Use a small screw driver to press is stuck he switch in and release until he spring returns the switch to he dual lumen position Excessive patient movement The NIBP reading was deemed not precise Touch OK to dismiss Limit patient movement and restart the NIBP measurement Sp02 and SpHb messages Message Possible cause Su
88. eries Test each probe at the low medium and high set points on the tester Repeat the procedure for each thermometer and temperature to test Set up the 9600 Plus calibration tester Place the tester on a level surface away from sunlight drafts and other sources of heat or cold The tester takes approximately 20 minutes to heat to the lowest set point To expedite testing Welch Allyn recommends the following practices e Toeliminate waiting for the tester to heat to the next set point use three testers each set to one of three different set points e When using only one tester to test several thermometers at all three temperatures test all thermometers at one set point before proceeding to the next set point e To eliminate waiting for the tester to cool down start at the lowest set point Because the tester does not have an internal fan it requires more time to cool down than to heat up Change the 9600 Plus set point To scroll from one set point to the next press and hold the Temperature Selection button until a beep sounds The new set point appears in the upper left corner of the display The device s current temperature appears flashes and continues flashing until the cavity reaches equilibrium at the new set point The 9600 Plus beeps when the set point is reached Perform a SureTemp temperature probe and system test 1 Set the 9600 Plus to the desired set point and wait for the display to stop flashing
89. essages Message Possible cause Suggested action Alarm Low battery unable to print plug The monitor s battery voltage is too low to Connect the monitor to AC power into outlet support printing to recharge the battery Printer door is open close to The printer door is open Close the printer door continue Out of paper The paper is not properly loaded Align the paper with the print head The paper sensor does not detect paper Replace the paper Check the paper sensor Printer too hot wait to retry The print head overheated Wait for the print head to cool down Printer not functional Call for The printer motor is broken Replace the printer service The detection switch malfunctioned Replace the printer A hardware failure occurred in the power supply Check printer voltage The printer does not identify itself correctly Check the jumper setting at J8 on the printer board Replace the printer if necessary The printer does not enumerate Replace the printer The printer door is ajar Close the printer door Information Printing records Printing records Allows the user to cancel printing if desired Note The number of records requested appears in the message and counts down during printing Printing report please wait The Automatic print on interval Wait for printing to complete control is enabled Change the interval configuration to disable Automatic print on interval Service manual Troubleshooting 49 Communic
90. essories only with parts supplied or approved by Welch Allyn The use of any other parts can lead to inferior device performance and will void the product warranty Symptoms and solutions Symptom Possible cause The device does not power up A new battery was installed The AC power is disconnected The power cord is defective The battery is discharged The power button is defective Suggested action Connect AC power to wake up the battery Connect AC power Replace the power cord Charge the battery Replace the right side panel and power button 30 Troubleshooting Symptom The battery doesn t charge or run time is low Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause An internal connection is faulty The power supply is defective The battery is defective The main board is defective The battery is defective The battery connector board is defective The battery has reached the end of its useful life Suggested action Check the power flex cable connection at J6 on the main board Check the AC power harness connections from the IEC connector to the power supply Check the power harness from the power supply J2 to J30 on the main board Check the battery power harness from J2 on the battery connector board to J29 on the main board Check the output voltage on the power supply The voltage should be 15 V 0 45V DC If it is not replace the power supply C
91. evice If the calibration or calibration check is unsuccessful do one of the following Touch Calibrate or Check calibration to return to the CO2 concentration entry screen e Touch Cancel to exit the calibration process To record the results of your test go to Service record Service manual Service record Date Device name Technician Leak test Leak test LeakTest Overpressure test Overpressure test OverPressureTest NIBP accuracy check Target pressure 5 mmHg 0 mmHg 50 mmHg 150 mmHg 250 mmHg Functional verification and calibration 111 Time Serial number Service tool version Specification Actual reading Pass Fail Max 5 Specification Actual reading Adult mode 280 329 Neonate mode 130 164 Pressure meter Service tool Specification Pass Fail mmHg mmHg 1 mmHg mmHg mmHg 3 mmHg mmHg mmHg 3 mmHg mmHg mmHg 3 mmHg 112 Functional verification and calibration SpO2 test results Masimo 02 SpHb and heart rate test Test Specification 5 02 heart rate Pulse rate 61 1 bpm 61 bpm 60 to 62 bpm SpO2 saturation Saturation 8196 3 8196 78 to 8496 SpHb g dL SpHb 14 g dL 1 g dL 14 g dL 13 g dL to 15 g dL Nellcor 02 and heart rate test Test Specification 5 02 heart rate Pulse rate 61 3 bpm 60 bpm 57 to 63 bpm SpO2 saturation Saturation 81 3 75 73 to 77 5 02 heart rate Pulse rate 200 23 bpm 200 bpm 197 to 203 bpm
92. following as described in this manual e Battery e Rear housing 1 Lay the rear housing on its back on the antistatic mat 2 Remove the four Torx screws 10 that secure the communications board 20a or 20b to the rear housing 3 Remove the communications board by doing the following a Lift the inside edge of the board until the USB connector clears the wire channel on the power supply cover b Slide the board slightly toward the power supply and lift until the board contacts the wire channel on the power supply cover c Lift the outside edge of the board until the side connectors clear the rear housing d For monitors with a radio rotate the board without pulling on the antenna cable slightly counter clockwise pivoting on the upper left hand corner Turn the board over and set it down outside the top of the case 4 lf replacing the communications board remove the radio board 21 as described in Remove the radio board and antenna Reassembly notes e fthe radio board was removed reinstall it before reinstalling the communications board e To install the communications board do the following 1 Position the board over the standoffs with the inside edge of the board under the wire channel on the power supply cover until the outer edge drops into the rear housing 2 Align the mini USB external connector with the opening in the side of the rear housing 3 Slide the mini USB connector into the opening unti
93. gent manufacturer s guidelines 2 Rinse with a clean cloth slightly dampened with water that meets and USP quality standards 3 Allow the monitor surface to dry for a minimum of 10 minutes before using the monitor Clean the C02 input connector If a new sampling line is securely connected to the device but the pump does not activate clean the CO2 input connector on the device as part of your troubleshooting 1 Remove the sampling line from the device 2 Using compressed air supplied in a can with a nozzle clean the threads on the inside surface of the CO2 input connector the gray area in the figure below Do not clean the inner ring and interior of the inner ring Identifying the monitor and subsystems This explanation of the monitor labeling is provided to assist you in identifying these particular parts by serial number The part numbers appearing on the labels are internal 150 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series part numbers and will not be found in the list of field replaceable units FRUs included in this manual Future revisions of a part may not always be backward compatible with a legacy part To determine the correct replacement part for your unit always provide the serial number and model when ordering Monitor serial number and model label The model number and serial number can be found on the label on the bottom of the monitor epp m
94. gested action Select weight in the Advanced settings Settings gt Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters Purchase a license and install the icense using the service tool Check cables and connections Use the service tool to test connectivity Replace cables Consult the scale directions for use Suggested action Replace the USB cable Check the internal USB connection Check the error logs for temperature errors See the service tool help files for details on specific errors and suggested actions 38 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Symptom Possible cause Suggested action no temperature error is logged the main board Replace the main board if might be defective necessary Braun ThermoScan PRO 4000 thermometer Symptom Possible cause Suggested action The thermometer batteries dont The rechargeable battery pack no longer takes Replace the rechargeable battery charge charge pack Primary AA batteries are installed in the Replace the batteries with a thermometer rechargeable battery pack The dock LED is green but the Primary AA batteries are installed in the Replace the batteries with a battery is low or depleted thermometer rechargeable battery pack The dock is defective Replace the dock Thermometer readings do not The external USB cable is unplugged Check the external USB tran
95. ggested action Alarm 5 02 not functional Call for The sensor is defective Replace the SpO2 sensor with a service known good sensor An internal error occurred Update the host software to the current version Check the error logs for SpO2 errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Service manual Troubleshooting 45 Message Possible cause Suggested action Attach SpO2 sensor to monitor The sensor was not detected Check the sensor connection Replace the sensor Replace the SpO2 sensor The sensor is faulty Replace the sensor The sensor expired applies only to SpO2 SpHb Replace the sensor sensors No sensor is connected Connect the sensor The patient cable is faulty Replace the cable The SpO2 module is faulty Verify module functionality by replacing the sensor with the applicable SpO2 tester If the message persists after you have installed the SpO2 tester replace the module Searching for pulse signal High SpO2 sensor is not attached to the patient s Touch the alarm icon or the SpO2 priority alarm finger frame to dismiss the alarm Set the SpO2 Alarm limits to off Reattach the SpO2 sensor to the patient s finger Low 02 signal quality Check Poor sensor placement on the patient Remove the sensor from the sensor patient and reapply Low SpHb signal quality Check sensor The patient cable
96. harge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Replace the main board Charge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Check the battery connector board for an open short or broken connector and replace if necessary Use the service tool to check cycle count If the cycle count exceeds 300 replace the battery Display Symptom Possible cause The touchscreen does not respond Software error Suggested action Reboot the device Press and hold the power button until the device shuts down Service manual Symptom The display is blank when the power is on The display is dim Possible cause The touchscreen is out of calibration The touchscreen lock is activated An internal connection is faulty A display flex cable is broken The main board has a faulty touchscreen controller Excessive force or prolonged rubbing in an area of the touchscreen The device is in Power Saver mode The device powered down after a period of inactivity An internal connection is faulty A cable is damaged The brightness setting is too low Troubleshooting 31 Suggested action Note Any configuration settings not saved as default will be lost Press the power button to restart Recalibrate the screen In Advanced Settings touch the Service tab and th
97. he SpO2 module Remove the NIBP module Before you begin remove the following as described in this manual e Battery e Rear housing 72 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e CO2 module extended chassis only e SpO2 module or blanking panel 1 Disconnect the USB cable from the NIBP module 2 Slide the NIBP module out of the case Reassembly notes e nstall the NIBP module the module closest to the display before installing the SpO2 and CO2 modules e nsert the NIBP module into the housing with the serial number label facing up e Connect the USB cable to the NIBP module e f originally installed install the blanking panel by sliding it into the housing Service manual Disassembly and repair 73 Remove the bottom housing Bottom housing for the standard chassis No Item No Item 10 Screw plastite 4 20 X 0 500 Torx panhead 27 Bottom housing 14 Screw M4 X 10 pan head with NYLOC 28 Battery connector board 25 Bottom housing metal chassis 30 Battery door 74 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Extended bottom housing for the extended chassis 10 25 26 28 Item No Item Screw plastite 4 20 X 0 500 Torx panhead 30 Battery door Bottom housing metal chassis 73 Extended bottom housing Speaker 74 4 standoff Battery connector board Before you begin remove the following as descr
98. he same thermometer Repeated measurements in short sequence might cause higher readings Note If using only one tester test all available thermometers for calibration verification at the current set point before raising the set point Repeat the procedure from step 4 as necessary until all thermometers are tested at each temperature Exit CAL mode using one of the following methods e Press and hold the I O mem button until the OFF symbol flashes e Wait for 4 minutes The thermometer automatically exits CAL mode 110 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series To record the results of your test go to Service record Perform a CO2 calibration or calibration check Before you begin connect the CO2 calibration kit to the device per the diagram below o Dm C02 No Item No Item 1 C02 calibration kit 2 Device 1 Power on the device 2 Touch the Settings tab 3 Touch the Advanced tab 4 Enter 6345 as the access code and touch OK 5 Touch the Parameters tab 6 Touch the etCO2 tab 7 Scroll to the bottom of the screen and touch Calibrate or Check Calibration 8 Enter the calibrated CO2 concentration to the nearest tenth of a percent 9 Open the gas supply and touch Start 10 When prompted close the gas supply If the calibration or calibration check is successful touch OK to complete the calibration process Disconnect the calibration line from the d
99. he speaker a Remove the two Torx screws 10 that secure the battery connector board 28 to the bottom housing using a no 10 Torx driver b If your model has an extended chassis remove the two standoffs 74 that secure the chassis bottom to the housing c Remove the four Torx screws 10 that secure the metal chassis 25 to the bottom housing Reassembly notes e When reassembling the bottom housing of an extended chassis use a 5 16 inch socket and a Torque driver calibrated for 12 0 inch pound 1 0 inch pound to secure the standoffs 74 Service manual Disassembly and repair 77 e Plug the speaker cable into the shortest cable of the main harness the cable closest to the wire tie Tuck the cable behind the ground wire stud Ensure that the speaker cable is positioned in the channel e Route the printer ground wire through the channel on the printer housing e Secure the main harness to the bracket on the bottom housing using a tie wrap Position the tie wrap just below the tie wrap on the main harness Use the tie wrap tool with the torque at 5 INT to secure the tie wrap e f your model has an extended chassis orient the insert so that when installed it is flush with the panel that contains the power button When replacing the bottom housing Note The bottom housing and extended bottom housing must be replaced by a Welch Allyn service center
100. ibed in this manual Battery Rear housing CO2 module extended chassis only SpO2 module or blanking panel NIBP module Remove the insert circled in the figure below Service manual Disassembly and repair 75 2 f your model has an extended chassis remove the insert shown below 3 lf your model has a printer do the following a Remove the tube located between the printer and the bottom plate b Disconnect the printer ground wire from the ground lug on the bottom plate 4 Cut the tie wrap that secures the main harness to the bottom bracket This tie wrap is located below the tie wrap on the main harness 5 Disconnect the speaker cable on the speaker 26 from the main harness 6 Disconnect the following on the battery connector board a The battery power harness from J2 b The smart battery harness from J3 76 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series J2 J3 100111 7 Remove the following screws UU U UUUUUUU e The bottom housing screw e The two screws that secure the bottom housing assembly to the front housing 8 Remove the bottom housing 9 Disassemble the bottom housing Note Disassemble the bottom housing only if you plan to replace the battery connector board or t
101. ice is supported to the level of field replaceable units These include circuit board assemblies and some subassemblies case parts and other parts A CAUTION No component level repair of circuit boards and subassemblies is supported Use only the repair procedures described in this manual WARNING When performing a service procedure follow the instructions exactly as presented in this manual Failure to do so could damage the monitor invalidate the product warranty and lead to serious personal injury Find instructions for functional testing and performance verification in the Welch Allyn Service Tool help files This manual applies only to this device For servicing of any other vital signs monitor see the service manual for the specific device Service work not described in this manual must be performed by qualified service personnel at the factory or at an authorized Welch Allyn service center Related documents When using this manual refer to the following e Welch Allyn Connex Vital Signs Monitor 6000 Series Directions for use software version 2 0X on the user documentation CD part number 104730 e Welch Allyn Connex Vital Signs Monitor 6000 Series accessories list on the user documentation CD part number 104730 e Welch Allyn Service Tool CD part number 103521 e Welch Allyn Service Tool Installation and Configuration Guide part number 103820 e Welch Allyn Braun PRO 4000 Service Manual part number 701627
102. ies ThermoScan PRO 4000 thermometer only Retry temperature measurement _ A probe heater or data error occurred Retry the temperature measurement If the problem Note This message persists replace the probe often Seco pete User settings require adjustment Adjust the user settings and other retry temperature Messages The ambient temperature is out of range Operate the monitor within the specified temperature range Retry patient temperature measurement The SureTemp temperature module is faulty Verify module functionality by replacing the temperature probe with the CAL KEY assembly If the message persists after you have installed the CAL KEY assembly replace the module Temperature time limit exceeded The direct mode timed out Return the temperature probe to Retry temperature measurement the probe well and retry measurement Information Tissue contact lost Lost tissue contact while attempting to acquire Touch OK to dismiss the temperature reading or acquired reading was message Start a new performed with limited tissue contact temperature reading Weight scale messages Message Possible cause Suggested action Weight scale not functional Call weight scale is not operating properly Check the scale for service Use the service tool to check connectivity with adapter Replace cables Replace adapter 48 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Printer m
103. il you press or until the system shuts down automatically The system displays a system fault message that contains a wrench icon and a system fault code to aid service personnel and engineers in diagnosing the problem While in safe mode the red LED bar and the piezo buzzer cycle on and off 28 Power up sequence Welch Allyn Connex Vital Signs Monitor 6000 Series Troubleshooting 29 Power This section provides the following tables to help troubleshoot the device e Symptoms and solutions These tables list symptoms you might observe list possible causes and suggest actions that may eliminate the problem e Technical alarm messages These tables list messages generated by the device software when a problem is detected The tables explain possible causes and suggest actions that can resolve the problem These tables can help you diagnose and fix a problem They do not replace basic troubleshooting skills You must still trace the source of the problem to the board or module level to decide the best course of action Welch Allyn does not support component level repair to the board or module For available replacement parts see Field Replaceable Units AN WARNING Do not perform troubleshooting on a device that is emitting smoke or exhibits other signs of excessive overheating Disconnect the device from AC power and call Welch Allyn Technical Support immediately A CAUTION Replace parts components or acc
104. included e Includes SureTemp Plus e X Does not include SureTemp Plus One character that indicates whether a printer is included e Includes a printer e X Does not include a printer One character that indicates whether a Braun ThermoScan PRO thermometer and docking station is included e Includes a Braun ThermoScan PRO and docking station e X Does not include a Braun ThermoScan PRO or docking station Note If the device includes both the Braun ThermoScan PRO and SureTemp Plus the model number on the label does not include an E 152 Appendices Position PowerCord Welch Allyn Connex Vital Signs Monitor 6000 Series Description The suffix characters or numbers that follow the hyphen indicates the power cord packaged with the device Country codes include the following Suffix Description Suffix Description A Denmark 2 Europe B North America 3 Israel China 4 United Kingdom G Argentina 5 Switzerland K South Korea 6 Australia New Zealand N India UAE 66 Australia New Zealand orange P Thailand 7 South Africa T Taiwan Y Italy Z Brazil Service manual Appendices 153 6700 and 6800 model configurations Use the following format code to determine available 6700 and 6800 model configurations Model Oximeter Resp Temp Printer PowerCord Notes 1 A monitor with an RRa is always configured with M or H for Pulse Oximetry 2 Amonitor with RRa is never configured wi
105. ing data manually or automatically sending data on manual save The clinician ID or password is incorrect The device is unable to retrieve a patient list from the network Troubleshooting 53 Suggested action Go to the Review tab and delete old records to prevent the alarm from appearing when new records are saved Take or enter vital signs before saving Disable Require patient ID to save readings on the Patient tab available from the Data management tab in Advanced settings Disable Require clinician ID to save readings on the Clinician tab available from the Data management tab in Advanced settings Add a patient ID Delete a patient from the list to add a new patient Stop intervals before changing he patient Check network connection Check Radio Configuration settings Confirm the clinician ID and password if applicable and retry Check the network connection Check the Radio Configuration settings Verify that the server is available 54 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Network messages Message Possible cause Suggested action Lost connectivity with host The central station or other host Confirm that the host application application has stopped running or is running properly is not operating properly 55 Disassembly and repair These procedures provide instructions for device disassembly and board removal Except where
106. ing piece of the connector away from the connector body 2 Insert the flex cable into the connector This may require using a suitable tool to keep the latching piece elevated 3 Slide the latching piece toward the connector body until it locks into place O 172 Appendices Connectors Main board connectors 417 J49 J46 J45 Welch Allyn Connex Vital Signs Monitor 6000 Series J19 Connector USB USB USB USB USB USB Locking Press Mini Press Press ure USB ure ure 41 J2 43 J5 J21 J24 423 426 48 414 J11 Connector Wiring harness Connects with J1 USB Temperature module J2 USB Reserved for future use 6 hole Printer board CN2 11 hole J3 USB Printer board CN2 6 hole Reserved for future use 11 hole J4 USB Reserved for future use J5 USB SpO2 module 6 hole Reserved for future use 11 hole J6 Power button Power button and LED status J8 USB Reserved for future use 6 hole Communications board J4 11 hole J11 Ethernet Communications board J9 J12 Main harness Speaker J14 Client USB Communications board J8 J17 Printer power Printer board CN1 J19 LCD LCD board J21 USB Reserved for future use 6 hole C02 module 11 hole USB Service manual Appendices 173 Connector Wiring harness Conne
107. ion Braun ThermoScan PRO 4000 Annually Basic functional verification Battery 300 charge cycles Replace the battery Use the service tool Gold edition to perform a complete functional verification and calibration of the device whenever any of the following conditions exist e Based on the basic functional verification the device does not meet specifications e The device has been dropped or otherwise damaged e The device is malfunctioning e The case has been opened e An internal part has been replaced battery excluded Note For instructions on using the Gold edition see the service tool help files Related Links Basic functional verification tests on page 102 Maintenance For device maintenance information see Maintenance and service in the device s directions for use Covered topics include the following e Replacing the printer paper e Inspecting and cleaning the device and accessories Service manual Overview 15 Changing the battery The Welch Allyn Service Tool The Welch Allyn Service Tool is available in the following editions Silver Accompanies your device Gold Required to perform complete functional verification and calibration This edition requires an additional license For more information about acquiring this license contact Welch Allyn Note To qualify for the Gold license you must attend the Welch Allyn technical training course or complete online training for the device
108. iquide Healthcare America Corporation formerly Scott Medical part number T46530RF 2BD 103507 Masimo rainbow SET tester Masimo part 22368 1 Masimo Sp02 DOC 10 Cable SpO2 extension Nellcor 1 Nellcor 02 Service manual Functional verification and calibration 103 Material no Description Qty Component SRC MAX Nellcor portable oximetry tester Nellcor Sp02 4500 30 Blood pressure hose 5 ft NIBP 200 2000 Calibrated pressure meter or equivalent NIBP 407672 BP test volume repair fixture 113670 or equivalent NIBP Includes test manifold with bulb and valve 620216 Fitting Y 1 8 X 1 8 X 1 8 1 NIBP 01802 110 Tester calibration 9600 plus 3 SureTemp Braun 06138 000 CAL KEY assembly 690 692 1 SureTemp Create a blood pressure Y tube The blood pressure Y tube is a piece of custom test eguipment that connects the device to the test setup The Y tube is composed of a modified blood pressure hose and a Y type fitting Follow these instructions to create a Y tube 1 Cut a 4500 30 blood pressure hose approximately 6 inches from the connector that connects to the device 2 Split the end of the dual lumen hose to create two separate hoses Make sure not to puncture either hose 3 Insert one end of the Y type fitting into each end of the hose NIBP test setup For the NIBP leak test overpressure test or accuracy check connect the test equipment shown below Connect the manifold to the volume repa
109. ir fixture as indicated by the service tool or the test procedure 104 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series No Item No Item 1 Test volume repair fixture with test manifold 4 Device bulb and valve 2 Pressure meter 5 USB 2 0 5 pin type to mini B cable 3 Blood pressure Y tube 6 PC NIBP leak test Silver edition The NIBP leak test is performed automatically using the service tool The leak test pressurizes the system with a start pressure Ps of 250 mmHg 10 mmHg After 15 seconds Tj the end pressure Pe is measured The leak rate is calculated using the formula L Ps The test fails if the leak rate exceeds 5 mmHg 15 seconds Perform an NIBP leak test 1 Set up the test equipment 2 Launch the service tool on the PC 3 If the simplified interface is active choose the Service option 4 Log on with your user ID and password or with ADMIN as the user ID and leave the password field blank 5 Power on the device 6 Select the device you want to test from the device list 7 Click NIBP Sensor under the Device Information tab 8 Click Leak Test in the NIBP Sensor pane on the right side of the window 9 Follow the prompts until the test completes 10 Click Close 11 To view the results open the active log file by selecting File gt View Log File gt Active log file gt Ok 12 To record the results of your test go to
110. l Power connection Mobile stand mounting hardware Recess for mounting plate USB connector door Fan intake Speaker Controls indicators and connectors 21 Description Provided for electrical safety testing and as a means for connection of a potential equalization conductor Provides an external AC power connection Secures the mounting plate to the monitor Secures the monitor when the monitor is mounted on the mobile stand or wall Provides access to host USB connections for optional accessories Provides tones A piezo beeper inside the monitor provides backup 22 Controls indicators and connectors Welch Allyn Connex Vital Signs Monitor 6000 Series 23 Service menu Access the Service screens Note You cannot access the Service screens if sensors or physiological alarms RON gt are active or if vital sign measurements are displayed From the Home tab touch the Settings tab Touch the Advanced tab Enter 6345 as the access code and touch OK Touch the Service tab The General screen appears Perform service tasks by making selections or touching other tabs Note Service tasks and how to do them are detailed in this section When you are done touch Exit The Home tab appears General tab Restore factory default settings 1 2 Go to the Service screens as described in Access the Service screens Touch the General tab Restore factory default settings e
111. l the board rests on the standoffs When replacing the communications board Install the radio board on the new communications board before installing the communications board on the rear housing Service manual Disassembly and repair 63 Remove the radio board and antenna A CAUTION Do not remove the radio antenna from the rear housing unless replacing the radio and antenna or the rear housing Before you begin remove the following as described in this manual Battery Rear housing Communications board If the monitor has a radio a Turn the communications board over to access the radio board taking care to avoid straining the antenna cable HHH b Remove the four screws 22 securing the radio board to the communications board N CAUTION Do not disconnect the antenna cable from the radio board unless replacing the antenna cable The female connection on the antenna cable is easily damaged c Hold the communications board with one hand while grasping the radio board at the opposite end from the antenna connection and pull the radio board away from the communications board Perform this step only if you are replacing the radio or antenna Disconnect the radio antenna cable from the radio board Remove the four Torx screws 10 securing the power supply cover 64 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series
112. le from the J6 ZIF locking connector on the main board and remove the securing tape 3 Remove the right side panel 37 4 Remove the two Torx screws 10 from the HSG clamp 60 5 Remove the two Torx screws 10 that secure the top of the temperature module or empty housing 6 Remove the temperature module or empty housing Note If you are replacing only the temperature module without replacing the temperature mounting cover stop here Install the replacement module in the reverse order of the disassembly procedure 7 Doone of these e f your monitor has a temperature module remove the temperature mounting cover Service manual Disassembly and repair 91 a Remove the screw that secures the temperature mounting cover to the front housing b Remove the temperature mounting cover 56 from the front housing e f your monitor does not have a temperature module remove the temperature blanking panel a Remove the two screws that secure the blanking panel to the front housing b Remove the blanking panel 44 Reassembly notes e Before installing the temperature module into the front housing ensure that the probe well seal is installed with the tab aligned with the slot or notch in the probe well housing e Route the power button flex cable up and over the temperature module and plug the cable into the J6 ZIF locking connector on the main board When repl
113. length Pan head machine M4 X 10 Standoff M4 X 33 Tie wrap 6 inch Appendices 169 Torque Bit type 7 5 inch pound 20 5 2 Phillips inch pound 12 0 inch pound 1 0 5 16 inch socket inch pound 5 INT None 170 Appendices Connectors Welch Allyn Connex Vital Signs Monitor 6000 Series Connector types Disassembly and repair procedures require that you disconnect and reconnect the following connector types Locking squeeze release Locking connectors use a latching mechanism to prevent accidental disconnection during assembly and use The latch is located on one end of a tab so it may flex and lock into place when coupled with its matching connector The tab provides a lever to release the latch When disconnecting squeeze to provide pressure on the tab to unlatch Some connectors have multiple latches that require you to press multiple tabs to release To remove a locking connector squeeze the release lever and remove the cable To connect a locking connector push the mating pieces together until the latch locks in place Pressure Pressure connectors use friction to prevent accidental disconnects To remove a pressure connector grasp each connector mating half and pull the halves apart A CAUTION Do not use excessive force to disconnect the connector Excessive force may result in pulling the mounted connector off the circuit board To connect a pressure connector grasp each connector mating half and inser
114. lug the other end of the USB cable into the printer while pulling the plastic latch away from the connector Once the connector is seated push the plastic latch over the connector to secure it e Verify that the Ethernet cable passes freely through the space between the temperature housing and the printer board exiting the case in the space between the top of the temperature housing and beneath the top housing e When installing the top housing on the chassis line up the slots on the top housing with the ends of the horizontal struts on the chassis to ensure proper seating e When installing the housing top extension 75 verify that the top housing gasket is in place Use a 5 16 inch socket and Torgue driver calibrated for 12 0 inch pound 21 0 inch pound to secure the standoffs 74 When replacing the top housing For models without a printer install the printer door blank as follows 1 Remove the paper backing from the gasket on the door blank 2 Install the door blank into the top housing pressing to secure the door blank to the top housing Remove the printer Before you begin remove the following as described in this manual e Battery e Rear housing e 2 module extended chassis only e SpO2 module or blanking panel 86 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e NIBP module e Bottom housing e Top housing 1 Remove the t
115. lve to open the NIBP valves Verify that the pressure on the meter and Service tool change to zero Click Done to complete the check To record the results of your test go to Service record SpO2 and SpHb tests Use this procedure to test the device s SpO2 and SpHb functions if included Perform Masimo SpO2 and SpHb test oen P 1097 e Power on the device Touch the Settings tab Touch the Device tab Touch Intervals Monitoring Touch the Home tab Connect the Masimo rainbow SET tester to the device Service manual Functional verification and calibration 107 7 Give the device up to 30 seconds to stabilize and then verify a displayed pulse rate of 61 bpm 1 bpm and a displayed SpO2 of 81 3 8 If the SpHb option is active verify that the parameter is displayed with a reading of 14 g dL 1 g dL Perform a Nellcor SpO2 test Use this procedure to test only the device SpO2 function 1 Power on the device 2 Connect the Nellcor SRC MAX SpO2 functional tester to the SpO2 input connector through a Nellcor DOC 10 extension cable Note In the following tests if the SRC MAX defaults are outside the device alarm limits readjust the limits or silence the alarms 3 Verify the following on the SRC MAX e of the device LEDs flash left panel center panel and right panel e The SRC MAX initializes to default condition where the four test parameter LEDs are lit closest to their selector buttons e
116. m contact Welch Allyn to order a Masimo hardware upgrade and arrange for Welch Allyn to perform the upgrade Customers performing hardware upgrades without participating in a Partners in Care Biomed program void the device warranty Upgrading devices configured with Masimo Sp02 If your device has Masimo SpO2 module you can enable new parameters by upgrading the module firmware All customers can perform firmware upgrades on their own by using the service tool To upgrade your module purchase a firmware upgrade kit and follow the instructions provided with the kit Each parameter firmware upgrade is custom built for a specific device and cannot be transferred to another device Configure options When connected and powered on the monitor recognizes all options When the option successfully passes the POST all software controls in the monitor s user interface are activated enabling you to configure option settings Option parameters are initially set at factory default values To change these settings go to Advanced Settings The configuration screens for NIBP SpO2 SpHb RRa and temperature are on the Parameters tab The configuration screens for the radio are on the Network tab For more information about the Advanced Settings menu see the device s directions for use 124 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series 125 Field replaceable units This listing includes only field
117. manual Battery Rear housing CO2 module extended chassis only SpO2 module or blanking panel NIBP module Bottom housing Top housing Main board Note It is not necessary to remove the temperature module or light bar to 1 2 remove the main board or LCD Disconnect the LCD harness from the LCD For easier access to the connector you can slide the ferrite bead closest to the connector up the harness Remove the four shoulder screws that secure the LCD frame 3 Remove the LCD frame Service manual Disassembly and repair 97 Note Be sure to support the LCD if you are removing it with the frame The foam strips on the LCD might cause the LCD to stick to the frame 4 Remove the LCD Reassembly notes A CAUTION The solder joint of the LCD connector J48 is fragile When inserting or removing the flex cable do not stress the solder joint Insert the LCD into the bezel in the front housing with the exposed board on the bottom Verify that the LCD flex cable feeds through the bezel s clearance feature Place the LCD frame over the LCD Verify that the LCD frame does not cover the LCD flex cable When replacing the LCD e Peel the protective sheet from the LCD e Verify that the foam strips are installed on the back of the LCD near the top and bottom edges and extend half way up from the bottom on both sides of the LCD 98 Disas
118. med manually using the service tool to control the valves The accuracy check compares the reading from the primary transducer pressure shown in the service tool window with the reading from an external calibrated digital pressure meter The results of this check are not recorded in the service tool log file To record the results for your records copy the table in the service record section of the service manual If a calibration is required run the NIBP calibration included with the Gold edition of the service tool A WARNING Patient safety risk If the primary transducer fails the system might not identify an overpressure condition at the right limit causing injury when the device is re connected to a patient To ensure patient safety Welch Allyn recommends that a qualified service technician perform a full functional verification and calibration on an annual basis A CAUTION Equipment calibration error can occur This accuracy check verifies only the accuracy of the primary transducer If the safety transducer is out of calibration a calibration error can occur due to the pressure difference between the primary transducer and the safety transducer To avoid equipment calibration errors Welch Allyn recommends that a qualified service technician perform a full functional verification and calibration on an annual basis 106 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Perform an NIBP accura
119. meration Check the external device Check external and internal USB connections Information External device not licensed for A device requiring a license has been connected Obtain an authorization code use to the USB connection from Welch Allyn to activate the license Service manual Message Unable to save configuration to USB Unable to read configuration from USB USB accessory disconnected Possible cause There was a problem writing the configuration file to the USB flash drive There was a problem reading the configuration file to the USB flash drive The USB cable between an external device and the monitor is disconnected Troubleshooting 51 Suggested action Use a Welch Allyn approved flash drive Verify that the flash drive is not locked Verify that there is space available on the flash drive Restart and try again Confirm that the USB cable is connected to the device and the monitor System messages Message Alarm Set date and time Incompatible Welch Allyn device Unexpected restart occurred Call for service Information Device shutdown is not available at this time Possible cause The date or time is not set The date or time is not set properly A known USB device enumerates but fails A system error caused the monitor to restart The device cannot perform an immediate shutdown Suggested action Set the date and time Reset the date or time The
120. move and discard the paper roll Clean and dry the inside of the printer housing Note The printer housing has a drain tube that directs liquids down and out the bottom of the device If liquids possibly entered other openings in the monitor remove the monitor from use until it has been properly dried inspected and tested by qualified service personnel Install a new roll of paper Power on the monitor and verify that the monitor functions normally before using it CAUTION DO NOT use steam heat or gas sterilization on the monitor CAUTION DO NOT use harsh solvents such as acetone on the monitor The following agents are compatible with the monitor Follow the cleaning agent manufacturer s guidelines CaviWipes Sani Cloth9 Plus e 70 percent isopropyl alcohol e 10 percent chlorine bleach solution Note Disinfect according to your facility s protocols and standards or local regulations Service manual Appendices 149 CaviWipes or Sani Cloth Plus 1 Using CaviWipes or Sani Cloth Plus wipe the surface of the monitor to remove all debris 2 Allow the monitor surface to dry for a minimum of 10 minutes before using the monitor 70 percent isopropyl alcohol Wipe the monitor with a clean cloth slightly dampened with 70 percent isopropyl alcohol 10 percent chlorine bleach solution 1 Wipe the monitor with a clean cloth slightly dampened with a 10 percent bleach and water solution Follow the cleaning a
121. ns all returned devices on receipt but any device that cannot be adequately cleaned cannot be repaired c Put the device enclosed in a plastic bag with a packing list into the original shipping carton with the original packing materials or into another appropriate shipping carton d Write the Welch Allyn RMA number with the Welch Allyn address on the outside of the shipping carton 14 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series Recommended service intervals To confirm that the device is functioning within the design specifications perform periodic service as indicated in the following table Customers who have the Silver edition of the Welch Allyn Service Tool can perform the basic functional verification and calibration procedures referenced in the table by following the instructions in this manual If you have the Gold edition of the service tool use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests Component Service interval Service procedure NIBP module Annually Basic functional verification Sp02 module Annually Basic functional verification SpHb parameter Annually Basic functional verification C02 module Annually or 1200 hours whichever Calibration first time only comes first Annually or 4000 hours whichever Calibration comes first 30 000 hours Replace the module SureTemp Plus Annually Basic functional verificat
122. o J17 on the main board speaker cable on the main harness to J12 on the main board Install the USB cables based on the type of cable separator you have 6 hole or 11 hole and the instructions below Note The 6 hole separator has been discontinued but might be found in upgraded devices Service manual J1 J3 J5 Disassembly and repair 83 USB cable locations 6 hole cable separator Place the USB cables in the cable separator Note If the USB cable was not removed from the temperature module leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to the main board When the cable separator is in the case connect the USB cable from the temperature module to J1 on the main board and snap the cable into the J1 position in the cable separator Note The cable with right angle connectors at both ends is in the J14 position in the figure below Note If the option is not included leave the separator position empty Position each cable to extend approximately 1 5 inches past the separator Place the separator in the unit as shown below J1 J3 J5 J24 J26 J14 Plug the USB cables into the main board as follows Item No Item Temperature J24 NIBP Printer J26 COMMS J4 Sp02 J14 COMMSJ8 84 Disassembly and repair J1 J2
123. on Discontinue patient monitoring or stop the simulation Dismiss the alarm Stop intervals Check for the license Go to Advanced settings Service tab Licensing tab Verify that the profile license box is checked If not purchase the license and install using the service tool Communication Symptom Cannot communicate through the USB client connection USB accessories do not communicate with the monitor Possible cause The battery charge is low The communications board does not receive power The USB client is defective The accessory is defective Suggested action Connect the device to AC power and allow the battery to fully charge Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary Test the connection by connecting a PC running the service tool Verify that the service tool is configured properly on the PC to communicate with the device See the service tool help files Replace the power cable to the communications board Replace with a known good accessory Service manual Troubleshooting 33 Symptom Possible cause Suggested action The communications board is not receiving power Check the voltage from J49 on he main board for 5 0 0 5V DC Replace the main board if necessary One or more USB host connections are defective Test the connection with a USB humb drive If no power enumeration is present such as an LED on a
124. onitor according to your facility s procedures and local regulations Cleaning is an essential prerequisite for effective disinfection or decontamination Note The following guidelines apply to the monitor only For cables sensors cuffs and other peripheral items follow the cleaning instructions in the directions for use that accompany these accessories WARNING Electric shock hazard Before cleaning the monitor disconnect the AC power cord from the power outlet and the monitor A WARNING Electric shock hazard DO NOT autoclave the monitor or accessories The monitor and the accessories are not heat resistant 148 Appendices A A Welch Allyn Connex Vital Signs Monitor 6000 Series WARNING Liquids can damage electronics inside the monitor Take care to prevent water or other liquids from spilling on the monitor If liquids are spilled on the monitor Power down the monitor Disconnect the power plug Remove the battery pack from the monitor Dry off excess liquid from the monitor Note If liquids possibly entered the monitor remove the monitor from use until it has been properly dried inspected and tested by qualified service personnel Reinstall the battery pack Power on the monitor and verify that the monitor functions normally before using it If liquids enter the printer housing O BQ Power down the monitor Disconnect the power plug Remove the battery pack from the monitor Re
125. otherwise noted the assembly procedure is the reverse of the disassembly procedure An exploded view of the assembly precedes disassembly instructions with callouts referencing the parts In the instructions numbers in parenthesis refer to callouts in the exploded drawings Each part s disassembly instructions may include one or both of the following e Reassembly notes This contains information specific to reassembly not addressed in the disassembly instructions e When replacing the component This contains information specific to installing a new option or replacement part For information about screws or connectors used in the device see the appendices Note After performing any of these procedures and prior to returning the device to service you must use the service tool Gold edition to complete the full suite of functional tests to ensure that all systems are operating within the design specifications For more information about these tests and the service tool see Functional verification and calibration If you do not have the service tool contact Welch Allyn Technical Support WARNING Electrical shock hazard Disconnect AC power before opening the device Disconnect and remove the battery before proceeding with disassembly Failure to do this can cause serious personal injury and damage to the device WARNING Risk of fire explosion and burns Do not short circuit crush incinerate or disassemble the battery pack
126. ption upgrades external to the device such as the Braun docking station can be installed without voiding the warranty If you want to install the options we recommend you attend either the classroom or online technical training course for the device The training is required to be eligible to receive the Welch Allyn Service Tool Gold edition The Gold edition is required to verify that the device is functioning correctly after it has been serviced Although all of the option upgrades are calibrated and tested before leaving the factory Welch Allyn recommends performing a complete functional test whenever the device is serviced Software upgrades when available can be purchased or provided at no charge if your device is covered by a Welch Allyn Service Agreement The upgrades can be installed by either a Welch Allyn service center or by using the service tool Silver or Gold edition If you choose to install software upgrades on your own you will receive the software through the internet When ordering software provide the serial number of the device you want to install the software on Licenses are available for purchase to turn on additional software features or communication options If you want to install licenses you will need the service tool Silver or Gold edition and an internet connection If you purchase a license you will receive a code to enter in the service tool running on a PC connected to the internet that will contact a server
127. r to assist in pushing the seal into the channel Install any components removed from the old rear housing in the reverse order of the disassembly instructions After reassembling the rear housing install the USB client cover 40 as follows a Place the USB client cover on a USB mini B cable with the tape facing out b Peel off the tape to expose the adhesive c Insert the USB cable into the client USB connection press and remove the cable to adhere the cover to the rear housing Install these labels e USB label 2a for models 6400 6500 6700 and 6800 2b for model 6300 in the communications door opening e Nurse call label for models 6400 6500 6700 and 6800 3b for model 6300 over the nurse call connection Service manual Disassemble the rear housing Item Rear housing IEC connector Screw plastite 4 20 X 0 500 Torx pan head Rear housing gasket Norprene tubing Antenna board AC power harness Power supply cover Fan 20a 20b 21 22 23 24 39 40 Disassembly and repair 61 Item Communications board Model 6300 Communications board Models 6400 6500 6700 and 6800 Radio board 802 11a b g Screw M3 X 0 5 Phillips pan head Power supply board Antenna mounting foam block Antenna cable USB client cover 62 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the communications board Before you begin remove the
128. remove the following as described in this manual e Battery e Rear housing e CO2 module extended chassis only e SpO2 module or blanking panel e NIBP module e Bottom housing Note Do not remove the side panel that contains the power button 1 If your model has an extended chassis remove the housing top extension a Use 5 16 inch socket and driver to remove the two standoffs 74 that secure the housing top extension 75 b Remove the housing top extension CJ 2 Disconnect the power connector on the main harness from J30 on the main board Service manual Disassembly and repair 81 J30 lt Z i 00 3 Lay the main harness over the top of the unit to clear the USB cables 4 For models that include the temperature option disconnect the USB cable connected to the temperature module from J1 on the main board and free the USB cable from the cable separator Note Do not remove the USB cable from the temperature module unless you plan to replace the module If you disconnect the USB cable the retaining clip must be replaced upon reassembly 5 For models that include a printer unhook the plastic latch to disconnect the USB cable from the printer 6 Disconnect the USB cables from the main board Remove the USB cables and the cable separator Di
129. ressure CN2 USB Main board J3 6 hole or J2 11 hole Mini USB CN4 Printer flex cable Printer CN5 N A Reserved for 4 in printer CN6 N A Reserved for 4 in printer J8 Jumper Pins 2 and 3 for 2 in printer Pressure Note 6 hole refers to the USB cable separator with 6 holes 11 hole refers to the USB cable separator with 11 holes Power supply board connectors GND J2 J3 J1 V ao o n Connector Wiring harness Connects with Connector J1 AC to power supply IEC connector blue line in brown neutral Pressure J2 Main harness Main board J30 Pressure 178 Appendices Connector J3 GND Cables Welch Allyn Connex Vital Signs Monitor 6000 Series Wiring harness Connects with Connector N A Internal use only N A AC to power supply IEC connector green ground via ground stud Pressure Main harness connectors Connects to J12 on the m J30 on the m J49 on the m Note J45 on the m erri ain board speaker output ain board main board power input ain board communications board power e bead is attached to this side of the cable ain board fan power Connects to Speaker J2 on the power supply board J50 on the communications board Fan 179 Appendices Service manual Interconnect diagram This diagram applies to de
130. s For step by step instructions see Disassembly and repair A CAUTION Before installing an option disconnect patients and power down the monitor Option to install SureTemp Radio coz Sp02 Plus 4 4 Z JS Z Z Z Z JS lt lt lt lt lt lt Printer lt 1 lt lt lt lt Procedure Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove he battery he rear housing he communications board he power supply cover he CO2 module or blanking panel he SpO2 module or blanking panel he NIBP module he bottom housing he top housing he printer door blank he temperature housing he temperature blanking panel he main board he LCD Install the temperature cover Install the temperature module 122 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series Option to install SureTemp Radio C02 02 Plus Printer Procedure he printer 5 n co e he top housing 5 co u he bottom housing stall the NIBP module Install the SpO2 module 5 n EUR lt lt lt lt lt lt lt lt lt lt he CO2 module he communications board and radio 5 co e he radio antenna 5 n Re install the power supply cover JS Re install the rear housing S lt lt lt lt
131. sconnect and then remove the following eee a He 01240 0 Pu A a The fan cable on the main harness from J45 on the main board 82 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series b The communications power cable on the main harness from J49 on the main board The battery power harness from J29 on the main board The smart battery harness from J34 on the main board The printer harness from J17 on the main board The speaker cable on the main harness from J12 on the main board Note Use extra care when disconnecting J12 to avoid pulling the connector off the board Remove the two screws 14 that secure the handle insert and remove the insert lc 10 Remove the four Torx screws that secure the handle 11 Remove the top housing Reassembly notes Ensure that the printer is installed in the top housing See the reassembly notes for the printer Before installing the USB cables install the following The fan cable on the main harness to J45 on the main board communications power cable on the main harness J49 on the main board with the ferrite bead closest to the main board The battery power harness to J29 on the main board The smart battery harness to J34 on the main board The printer harness t
132. sembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Add tape to the edge of the LCD frame where the harness passes through to connect to the LCD to prevent abrasion to the LCD harness When adding the ferrite beads align the beads with the marks on the LCD frame Add tape to secure the harness to the LCD frame where the harness passes through Remove the front housing Before you begin remove the following as described in this manual Battery Rear housing CO2 module extended chassis only SpO2 module or blanking panel NIBP module Bottom housing Top housing Light bar Temperature module and mounting cover Main board LCD Remove the remaining strut from the front housing When replacing the front housing For models with the temperature option replace the thermal shield 45 99 Functional verification and calibration Functional verification tests The functional verification tests help to confirm the proper operation of the device and its options The tests may also be useful as a diagnostic tool to help isolate a malfunction It is not necessary to disassemble the device to perform these tests For periodic service you can at a minimum perform the basic functional verification tests described in this manual These tests are for customers who have the Silver edition of the Welch Allyn Service Tool If you have the Gold edition of the
133. service tool use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests Any time you open the case you must use the service tool Gold edition to perform a complete functional verification and calibration of the device before returning the device to service Note For instructions on using the Gold edition see the service tool help files About the Welch Allyn Service Tool The service tool is required to complete functional verification and calibration tests The service tool is available in the following editions e Silver edition Enables NIBP functional verification tests to satisfy the recommended annual service If any Silver edition testing shows an out of specification result use the Gold edition to perform a full calibration Gold edition Checks the functionality and calibration of the device As it checks the device the Gold edition also performs any needed calibration to bring the device within specifications This full suite of tests is required to complete a repair Each time you open the case you must use the Gold edition to test the device before returning the device to normal use For information about the service tool see the following e For instructions on installing and using the service tool see the Welch Allyn Service Tool Installation and Configuration Guide e use the Silver edition to test the NIBP module follow the instructions
134. sfer to the device connection The USB bus has stopped communicating with Reboot the device the Braun dock The device displays wrench error 00000014 Note For additional troubleshooting tips for the thermometer see the manufacturer s product documentation Manual parameters Symptom Possible cause Suggested action The manual parameter frame does No manual parameters are selected in Advanced Select the desired manual not appear on the Home tab or the settings parameters in Advanced settings Patients manual tab is blank Settings gt Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters BMI is not displayed The BMI parameter is not selected Select the BMI parameter in the advanced settings Height or weight was changed Adjusting the height or weight clears BMI Weight scale not connected BMI is available only from a weight scale with height Service manual Printer Symptom The printer does not print Possible cause The reactive side of the thermal paper does not face the print head The thermal paper is wet The USB cable is defective The printer module is not connected The printer does not have power The printer module does not function The power harness is defective If no printer error is logged the main board may be defective The printer fuse has blown check MCE printer fuse F5 Troubleshooting 39 Suggested action
135. sible cause The selected profile does not support 02 A USB cable is defective The C02 module is not connected The C02 module is not functional Suggested action Change the profile to Continuous Monitoring Replace the internal USB cable Check the internal USB connections Check the error logs for C02 errors See the service tool help Service manual Symptom The pump does not activate when the sampling line is attached Possible cause If no CO2 error is logged the main board might be defective The sampling line is not securely attached The input connector is dirty Troubleshooting 37 Suggested action files for details on specific errors and suggested actions Check with Welch Allyn for software updates Replace the main board if necessary Screw the sampling line connector clockwise into the CO2 input connector on the monitor until it can no longer be turned Clean the input connector See the appendices for instructions Weight scale Symptom Weight does not appear in manual parameter frame Temperature Symptom The temperature frame on the display is blank Possible cause The weight was not selected in advanced settings The weight scale is not licensed The weight scale is not connected The weight scale is not configured Possible cause The USB cable is defective The temperature module is not connected The temperature module is not functional Sug
136. sition to reduce snoring Awaken and ask the patient to adjust their position to reduce snoring Reduce the level of noise in the room NIBP messages Message Alarm Possible cause NIBP air leak check cuff and tubing The NIBP module has an air leak connections NIBP not functional Call for service Unable to determine NIBP check connections limit patient movement Unable to determine NIBP check connections and tubing for kinks Incorrect NIBP cuff size check patient type Internal errors or messaging errors occurred The ambient temperature is out of range Pressure exceeded the maximum limit for this patient mode NIBP tubing on the outside of the device 1 kinked The NIBP module needs to be calibrated Tubing inside the NIBP module is kinked A neonate cuff is in use with the monitor in adult or pediatric mode Suggested action Check the cuff tubing and connections for leaks If no leaks are found retake the measurement If the message reappears replace the NIBP module Check the error logs for NIBP errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Use the monitor in the specified emperature range Check connections limit patient movement Clear the alarm and retry NIBP Check the connections and tubing for kinks Clear the alarm and retry NIBP Perform NIBP calibration R
137. status via the LED power indicator icons on the screen and status messages appearing in the Device Status area of the display Battery information may be collected using the service tool New batteries are shipped from the manufacturer with a 30 percent charge to extend shelf life When installing a new battery in the device you must plug the device into AC power to wake up the battery If the AC power is not applied to the device the new battery will appear discharged The Device Status area displays a low battery status message when 30 minutes of power remain and again when 5 minutes remain Battery charging is provided by the device s internal power supply For a complete list of battery specifications see the device s directions for use Best practices The following practices help to extend the life of the battery and the device N WARNING Safety risk When handling and storing Lithium batteries Avoid mechanical or electrical abuse Batteries may explode or cause burns if disassembled crushed or exposed to fire or high temperatures Do not short or install with incorrect polarity e Remove the battery when storing the device e Replace batteries that trigger a low battery status message when fully charged e Do not use damaged or leaking batteries e Store batteries with a 30 to 50 percent charge e Store batteries within the temperature range indicated for each period For storage less than 30 days Maintain temperatur
138. t one half into the other USB USB connectors provide communications and power connectivity between the main board and any sub systems and external devices USB connectors use friction to maintain the connection but rarely require much force to connect or disconnect The USB cable can safely be removed from the mounted connector by simply pulling it out of the connector Two types of USB connectors are used USB A type and USB mini B To remove a USB connector grasp the connector and pull To connect a USB connector grasp the connector and insert ZIF zero insertion force The device uses flex cables and ZIF flex cable connectors Flex cables and ZIF connectors require special care when handling ZIF connectors use a sliding outer piece that latches and unlatches to secure and release the flex cable ZIF cables cannot be successfully connected or disconnected without properly unlatching and latching the sliding outer piece A CAUTION Do not use excessive force when releasing pressure on the connector Excessive force may result in breaking the sliding outer piece Service manual Appendices 171 To remove a ZIF connector A CAUTION Remove a flex cable only after the ZIF latch is open 1 Using a suitable tool for example a paper clip small flat head screwdriver or needle nose pliers slide the latching piece of the connector away from the connector body 2 Remove the cable To connect a ZIF connector 1 Slide the latch
139. ter 1 Rechargeable battery pack 1 Braun PRO 4000 dock material 36000 Item Oty Braun FSS dock assembly main ea USB cable mini B to USB A straight ea Cable tie holder with adhesive ea Cable tie 6 inch ea Braun FSS dock cradle ea Braun FSS dock assembly base ea Rechargeable battery pack for PRO 4000 ea DFU Braun PRO 4000 upgrade VSM6000 1 7 ea Instruction sheet desk and ACM Braun PRO ea Licenses Material no Item Notes 103371 Bar code reader 103372 Spot profile 6300 only 103373 Triage profile 6300 only Service manual Material no 105363 03910 03911 05364 04197 Item Continuous Monitoring profile CVSM 6300 standard license CVSM 6400 6500 standard license CVSM 6700 6800 standard license Weight sca Field replaceable 145 Notes 6400 6500 6700 and 6800 only 6300 only 6400 and 6500 only 6700 and 6800 only Partners in Care service and support agreements Comprehensive support agreements Material no 1 6000 1 6000 02 1 6000 2 1 6000 02 2 1 6000 5 1 6000 02 5 Biomed support agreements Material no S2 6000 S2 6000 02 S2 6000 2 S2 6000 02 2 S2 6000 5 S2 6000 02 5 Item CVSM Comprehensive Partner Pgm CVSM Comp Partner Pgm 2yr CVSM Comp Partner Pgm 5yr Item CVSM Bio Med Partner Pgm CVSM Bio Med Partner Pgm with CO2 CVSM Bio Med Partner Pgm 2yr
140. th for Pulse Oximetry 3 RRa is a licensed feature sold in new configurations or as an upgrade Upgrades include new UI User Interface and addition of the CM Continuous Monitoring profile e For more configuration options including approved accessories see the accessories list on the user documentation CD or www welchallyn com e f options have been added to the device the actual configuration will not match the model description Position Description Model Two numbers that indicate the model e 67 The 6700 standard model Includes nurse call Ethernet and USB connectivity The radio is optional 68 The 6800 wireless model Includes all Standard features plus an internal 802 11 a b g radio Oximeter One character that indicates the oximeter type e H Includes Masimo with SpHb e M Includes Masimo e Includes Nellcor Resp One character that indicates the respiration type e Includes C02 R Includes RRa 123 e X Does not include respiration Temp One character that indicates the thermometer type e Includes SureTemp Plus Includes a Braun ThermoScan PRO and docking station e X Does not include a thermometer Note If Braun is ordered as a separate accessory the model number on the label does not include an E Printer One character that indicates whether a printer is included Includes a printer e X Does not include a printer PowerCord The suffix chara
141. to ensure proper labeling Remove the speaker Before you begin remove the following as described in this manual e Battery e Rear housing e 2 module extended chassis only e SpO2 module or blanking panel e NIBP module e Bottom housing 78 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 1 Disassemble the bottom housing to more easily access the speaker 2 Remove the speaker 26 from the bottom housing 3 Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol When replacing the speaker 1 Remove the paper to expose the adhesive on the gasket 2 Align the holes in the speaker with the pins on the bottom housing and press the speaker into place 3 Apply pressure to the outer radius of the speaker to ensure good adhesion with the bottom housing Service manual Remove the top housing Top housing 31 32 33 34 Disassembly and repair Item Screw M4 X 10 pan head with NYLOC Handle insert Top housing Light bar Light bar board 35 68 69 72 Not shown Item Printer door Paper feed roller Printer housing Screw 2 2 8 Thrdform PNH TRX Printer door blank 79 80 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Housing top extension extended chassis only No Item No Item 74 M4 standoff 79 Top housing gasket 75 Housing top extension Before you begin
142. ts when replacing the power supply or primary wiring according to EN IEC 60601 1 Medical Electrical Equipment Part 1 General Requirements for Basic Safety and Essential Performance or EN IEC 62353 Medical Electrical Equipment Recurrent Test and Test After Repair of Medical Electrical Equipment Due to the variability of test equipment in the field Welch Allyn does not include specific instructions to perform electrical safety tests When performing electrical safety tests refer to your test equipment manuals for detailed instruction The following table provides connections and test limits to assist you in performing these tests Test Limits Ground continuity Ground continuity from EP stud equipotential terminal to the Gnd pin of the IEC power connector shall be no greater than 0 1 ohms Leakage current Leakage current shall be less than 300 from EP stud to mains Line and Neutral pins of the IEC power connector Dielectric strength Dielectric strength shall be 1 8 EP stud to IEC mains Line and Neutral pins of the IEC power connector To locate the equipotential terminal see Controls indicators and connectors Ground stud connector This device is equipped with a ground stud equipotential terminal for electrical safety testing and to connect a potential equalization conductor To ensure use of the proper connector for safety testing the ground stud is recessed into the system s housing Do not
143. ts are successful the system completes power up and the Home screen appears To perform the POST 1 Disconnect any patient cables connected to the system 2 Insert a fully charged battery into the system Upon each power up confirm the following a The light bar flashes amber b The Welch Allyn startup screen appears C A beep sounds followed by one chime Note If no chimes sound replace the speaker as specified in Remove the speaker d The product line logo appears at the bottom of the screen e lfa printer is installed the paper advances slightly f The Home screen appears A WARNING Equipment failure risk The system includes a fan that circulates air through the device If the fan does not run when you power up the device remove it from use and inform qualified service personnel immediately Do not use the system until the problem is corrected If the internal self check is successful the system shows its normal functions with all values blank and the system is ready for operation If the self check fails an error message appears in the system status area at the top of the screen If a fault that could adversely affect the product is detected the system enters a safe mode and stops monitoring patients The system remains in safe mode until it is turned off by pressing the Power button or until it shuts down automatically after a period of inactivity If a system error is detected the system becomes inactive unt
144. turer s directions for use Welch Allyn recommends that only Welch Allyn service personnel or an authorized repair center perform warranty service Performing unauthorized service on a device that is within warranty may void the warranty Electrostatic discharge ESD CAUTION ATTENTION SENSITIVE ELECTRONIC DEVICES DO NOT SHIP OR STORE NEAR STRONG FOR HANDLING ELECTROSTATIC ELECTROMAGNETIC ELECTROSTATIC MAGNETIC OR RADIOACTIVE FIELDS SENSITIVE DEVICES A Aia OBSERVE PRECAUTIONS A CAUTION Electrostatic discharge ESD can damage or destroy electronic components Handle static sensitive components only at static safe workstation A CAUTION Assume that all electrical and electronic components of the monitor are static sensitive Electrostatic discharge is a sudden current flowing from a charged object to another object or to ground Electrostatic charges can accumulate on common items such as foam drinking cups cellophane tape synthetic clothing untreated foam packaging material and untreated plastic bags and work folders to name only a few Electronic components and assemblies if not properly protected against ESD can be permanently damaged or destroyed when near or in contact with electrostatically charged objects When you handle components or assemblies that are not in protective bags and you are not sure whether they are static sensitive assume that they are static sensitive and handle them
145. ue Display alarm limits Enabled Alarm audio on Enabled Volume Medium Advanced Allow user to disable alarms Enabled Allow user to turn off general audio Enabled Minimum alarm volume Low Nurse call threshold Medium Audio pause time 2 minutes Sp02 alarm condition delay 0 seconds SpHb alarm condition delay 0 seconds etCO2 alarm condition delay 5 seconds Respiration alarm condition delay 0 seconds No breath detected alarm delay Adult 30 seconds Pediatric 20 seconds Neonate 15 seconds Service manual NIBP Settings Alarms Systolic and diastolic alarm limits on off control Systolic Upper limit Systolic Lower limit Diastolic Upper limit Diastolic Lower limit MAP alarm limits on off control MAP Upper limit MAP Lower limit Intervals Interval Minutes Automatic print on interval Advanced Display MAP SYS DIA as primary MAP as primary Tube type Appendices 157 Default value On Adu Pedi Neo Adu Pedi Neo Adu Pedi Neo Adu Pedi Neo Off Adu Pedi Neo Adu Pedi Neo t 220 mmHg 29 3 kPa atric 145 mmHg 19 3 kPa nate 100 mmHg 13 3 kPa t 75 mmHg 10 0 kPa atric 75 mmHg 10 0 kPa nate 50 mmHg 6 7 kPa t 110 mmHg 14 7 kPa atric 100 mmHg 13 3 kPa nate 70 mmHg 9 3 kPa t 35 mmHg 4 7 kPa atric 35 mmHg 4 7 kPa nate 30 mmHg 4 0 kPa t 120 mmHg 16 kPa atric 110 mmHg 14 7 kPa nate 80 mmHg 10
146. use alligator style clamps or connectors The mating electrical connector requires self assembly by crimping it to appropriate connecting leads The mating connector Type POAG KBT6DIN order number 15 0010 consists of the right angled socket and insulator as shown in the next figure You can purchase the mating connector and the crimping pliers from the manufacturer Multi Contact http www multi contact com 1 Perform this test only if there is a reason to doubt the integrity of the electrical insulation e g multiple trips of a residual current device or liquid ingress of a saline solution If you determine this test should be performed return the device to Welch Allyn for service 116 Electrical safety testing Welch Allyn Connex Vital Signs Monitor 6000 Series Item Description Type Order no D The mating electrical connector a right angled socket made of nickel POAG WB6DIN 01 0404 plated brass with Multilam made of gold plated hard drawn copper alloy Insulator T POAG6 15 5004 24 Crimping pliers with mandrel crimp for 4 mm and 6mm flexible POAG PZ N 14 5009 conductors 117 Options upgrades and licenses Welch Allyn supports option software and license upgrades for all models Option upgrades for devices still under warranty that require any installation inside the device must be performed by a Welch Allyn service center unless you participate in the Partners in Care Biomed Partnership Program O
147. v4 Insert the battery After installing an option be sure to confirm the proper operation of the monitor and its options as described in Functional verification tests Masimo parameter upgrades Masimo parameter upgrades are available for device models 6400 6500 6700 and 6800 Available upgrades are as follows e Hemoglobin SpHb e Acoustic respiration RRa Host firmware requirements This section lists the host firmware requirements for each parameter If your device does not meet the minimum requirements you can upgrade the host firmware online through the Welch Allyn Service Tool e SpHb requirement host firmware version 1 70 03 or later e RRa requirement host firmware version 2 00 00 or later Upgrading devices configured without Masimo Sp02 You can upgrade devices configured without Masimo SpO2 by adding Masimo SpO2 or by replacing the Nellcor SoO2 module with a Masimo SpO2 module Service manual Options upgrades and licenses 123 If you participate in a Partners in Care Biomed program you can purchase an upgrade kit and complete the installation on your own Upgrade kits contain a Masimo module with the desired parameters a user interface license authorization code and instructions for installing and licensing the upgrade To complete the installation you also need the tools listed in the Disassembly and repair section of this manual If you do not participate in a Partners in Care Biomed progra
148. ve environment WARNING Inaccurate measurement risk Dust and particle ingress can affect the accuracy of blood pressure measurements Use the monitor in clean environments to ensure measurement accuracy If you notice dust or lint build up on the monitor s vent openings have the monitor inspected and cleaned by a qualified service technician CAUTION To ensure that the monitor meets its performance specifications store and use the monitor in an environment that maintains the specified temperature and humidity ranges CAUTION The monitor may not function properly if dropped or damaged Protect it from severe impact and shock Do not use the monitor if you notice any signs of damage CAUTION Do not connect more than one patient to a monitor or connect more than one monitor to a patient CAUTION Do not operate the monitor in the presence of magnetic resonance imaging MRI or hyperbaric chambers 6 Safety Welch Allyn Connex Vital Signs Monitor 6000 Series General safety considerations If the monitor detects an unrecoverable problem it displays an error message For more information see Troubleshooting To ensure patient safety use only accessories recommended or supplied by Welch Allyn See the accessories list on the user documentation CD or www welchallyn com Always use accessories according to your facility s standards and according to the manufacturer s recommendations and instructions Always follow the manufac
149. vices with the 6 hole USB cable separator aano 3unss3uid oum 00078 MOSN3S 2045 3804 uni viadiiat 31304 1soH 8SN n P AR TT AUT Uu s RF FINGON MN wo 140a Nano asn
150. wo Torx screws that secure the printer housing to the top housing 2 Remove the printer from the top housing a Hold the printer housing while opening the printer door b Separate the printer and printer door from the top housing Reassembly notes 1 Verify that the ground wire exits from the side opposite the printer board in the notched area 2 Place the printer door into the top housing assembly and hold it in place while performing the next step 3 Install the printer in the top housing by sliding the tabs into the slots 4 Snap the printer door shut to hold the printer in place while securing it into the housing with two screws When replacing the printer door Remove the printer feed roller 68 from the existing door and secure it to the replacement door with the two screws 72 When replacing the printer or adding a printer e Verify whether the printer housing has a notch as shown below If the printer has a notch you can use the printer in a standard chassis or an extended chassis If the printer does not have a notch you can use the printer only in a standard chassis e f adding a printer remove the printer door blank Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol Separate the door from the printer assembly 2 Attach the printer ground harness to the printer ground lug Service manual Disassembly and repair

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