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The Scene Machine Service Manual

1. eee eee erre eren nennen nn nan 43 NK TO OOM NSAI ON ERR 43 Ink ribbon Inici iile aT ITO 44 Paper roll assembly see ee ee eee eee eee 45 Paper loading seess peanae EEE aE en Ea KAER AEEA E AEREE EENE EESE EPS Ea 45 Paper feeding faeces tactic ee e ee 46 Transportation FEQUIFEMEING vc ese ee voa d e eee divas ed a Fh ra RP Un SERA vwES Yiwn Vu da St Dm qois 47 Credit card activation If installed Credit Card Reader Activation Instructions sees 48 Jc cll T 468 Maintenance Booth Wide INSP CON D 49 Camera window cleaning au ssssss sss ss sss sss sess sss sse sse ee eenn ennenen ennenen 49 Printer TVS CUNO Wem 49 Replacing fluorescent tubes sss ssss esec sss ssess esse sees essen ennenen ennenen eee 50 Replacing the dome lamp If applicable 50 Care and handling of your touchscreen e eeeeee ee Leeeee rennen 50 Troubleshooting PMET St cedar s 51 Using troubleshooting tables ss ssssssssss esse ss ssss sees sese ss enesenn nenen ennenen e 52 Page IV For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Unpacking and assembly Scene Machine Unpacking and assembly Scene
2. e Detailed Report The Detailed Report displays the System Summary as found in the Meter Report along with an in depth analysis of each photo taken This tool allows the operator to see which products are being utilized The image below is an example of what the Detailed Report looks like on the Smile 2 0 Photo Booth monitor Detailed Report System Summary MACHINE ID Example Report REPORT 5 START DATE TIME 11 29 2011 14 32 END DATE TIME 12 07 2011 15 29 PHOTOBOOTH SOFTWARE 3 0 11340 190 PRINTER ID NUMBER 03722 FREEPLAY PRINTS 0 FREEPLAY SHARES 0 PAID PRINTS 58 PAID SHARES 4 TOTAL ERRORS 0 CURRENT PAPER REMAINING 2 SERVICE CREDITS 10 PRICING PRODUCT TYPE PRICE QUANTITY MONEY IN Classic Color PHOTOSTRIP PRINT 3 00 25 75 00 Classic Color 4X6 EMAIL 1 00 1 00 Holiday Borders 4X6 PRINT 3 00 3 00 Holiday Borders PHOTOSTRIP PRINT 3 00 6 00 Holiday Borders 4X6 FACEBOOK 1 00 1 00 Holiday Borders PHOTOSTRIP EMAIL 1 00 1 00 Classic BAW 4X6 PRINT 3 00 3 00 Classic B amp W PHOTOSTRIP PRINT 3 00 g 87 00 Classic BAW 4X6 EMAIL 1 00 1 00 LES w ka ld NM Ka Lifetime PRODUCT TYPE QUANTITY Classic Color 4X6 PRINT Classic Color PHOTOSTRIP PRINT Classic Color 4X6 EMAIL Classic Color 4X6 FACEBOOK Classic Color 4X6 TWITTER Fun Borders 4X6 PRINT Fun Borders PHOTOSTRIP PRINT Holiday Borders PHOTOSTRIP PRINT Face Replacements 4X6 PRINT Face Replacements PHOTOSTRIP PRINT Wigs PHOTOSTRIP PRINT
3. 8 oq 8 miele EIN TID E ciaarisausae cue once sone EEEE N 8 SUD Menu OPUON EMERRT 9 2 916 8 oan TD en e A E EEE E EEE E ESAO 11 Timing and Upsell Tab m T 11 FU E A E E AE A IA AN T 12 Configuration Safe Node sssssssssssssssssssssss essen eenn nenen ennenen neee 12 dee aissesceciziveiestiaskisosidintexiusFedUeim E i lecconaeauceviusapnoddeve lantionuniuateviareedoatevneseaavs 12 Logos amp Watermarks 4 Frame Logo amp 4x6 Wartermarks ennenen nenen 14 AMA FME LOJO MMC EETRU 14 4x6 Wartermarks umida e e eee e 14 Logo amp Watermark Image Requirements eeesen 19 PageI For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com 4th Frame Logo amp 4x6 Watermark Creation ee e e e 16 Enabling Disabling 4th Frame Logo amp 4x6 Watermark Lssssee 16 Loading 4 Frame Logo amp 4x6 Watermark to Booth sssseusse 17 Theme SN ac ca cee wc serra cee E 17 Custom Scenes Setup Instructions What 1 51T EN 18 Scene Image Requirements 1 111 eeeeieee ee Lleeeeieee nean enne nhan nsn nana sana aan uana 18 Scene Creation andaba EEEE AAE eon eee rare OLIO eer re 19 CENE FION rar o
4. Section Network Connectivity l In the Internet Explorer address bar type cp or 192 168 0 1 without quotation Press ENTER RETURN 2 When prompted for your password type the eight character Default Password found on product label 3 When you log in for the first time you will be automatically directed to the FIRST TIME SETUP WIZARD STEPA If you choose you can change the router s ADMINISTRATOR PASSWORD Then select your TIME ZONE Click NEXT STEP B CradlePoint recommends you customize your WiFi Network Name Type in your Personalized Wireless Network Name here Choose the WIFI SECURITY MODE that best fits your needs POOR for WEP GOOD for WPA WPA2 and BEST for WPA2 Only Make sure your PC or other devices support the mode you choose Choose a personalized WI RELESS SECURITY PASSWORD This password will be used to reconnect your devices to the router once the security settings have been saved Click NEXT TEP If necessary select your 4G WiMAX Realm If you have a 3G or LTE modem no Selection is necessary Click NEXT STEP D Review the details and record your wireless network name administrative and wireless password Clicks APPLY to save the settings to your router f you are currently using the CTR35 WiFi network reconnect your devices to the network using the new wireless network name and security password Step 3 Modem support amp updates CradlePoint regularly makes new modem sup
5. 9 Feeds paper properly Operates as it did when new Makes no abnormal sound o Produces outstanding print quality Apple Industries Inc Service Manual www faceplacephoto com Page 49 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Maintenance s Replacing fluorescent tubes l Turn off booth power Open the service door Use a nut driver Gently pull and replace the bulb Fasten diffuser holder Bulbs are accessible once door is removed Gently pull and replace Close service door remove key eo a DE eS m IM Turn on booth power and verify normal lamp operation e Replacing the dome lamp If applicable l Turn off booth power 2 Two nuts secure the dome lamp to the booth roof The screws for these nuts are on the ceiling of the Seat Unit Note a third screw that secures the lamp flange under the lamp diffuser Avoid loosening this screw Use a screwdriver and nut driver to remove dome lamp screws and nuts 3 Remove the lamp diffuser Replace the LED strip Your replacement should be 12vDC LEDs Call Apple for exact replacement part 5 Before replacing the reflector be sure that the lamp socket flange is tight If it s loose tighten it Replace the lamp diffuser 7 Use a screwdriver and nut driver to secure dome lamp reflector screws and nuts 8 Turn on booth power and verify normal lamp operation e Care and handl
6. Classic B amp W 4X6 PRINT Classic B amp W PHOTOSTRIP PRINT Classic Sepia 4X6 PRINT Classic Sepia PHOTOSTRIP PRINT Holiday Borders 4X6 PRINT Holiday Borders 4X6 FACEBOOK Holiday Borders PHOTOSTRIP EMAIL Classic BAW 4X6 EMAIL Md M adc aisi P EE LAE E N Back to Meter Report Apple Industries Inc Service Manual www faceplacephoto com Page 30 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Meter Reports Pricing Product Type Lists the type of photo by describing the Program used if it was a Photo strip or 4x6 and how it was vended whether it was printed or shared via email Facebook or Twitter Price Cost of the product Quantity Number of times the specific product was purchased during the time of the report Money In Amount of money the specific product made during the time of the report Lifetime Pr T Lists the type of photo by describing the Program used if it was a Photo strip or 4x6 and how it was vended Quantity Number of times the specific product was purchased during the lifetime of the booth Lifetime information only gets removed if a Reset of the meter is done in Configura tion mode Apple Industries Inc Service Manual www faceplacephoto com Page 31 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Network Connectivity
7. Network Connectivity Your PhotoBooth comes pre installed with a CradlePoint CTR35 Router which makes it easy to get your PhotoBooth Internet Access using 1 of 3 different choices To configure you re CTR35 you must connect a keyboard and mouse to the com puter of your photo booth Note Both of these devices must be disconnected after configuring the router to use the PhotoBooth Important Please follow these instructions step by step If you are using a 4G 3G Wireless Broadband mode please ensure it is listed as a Cradlepoint supported device by visiting http www cradlepoint com products mobile broadband routers ctr35 wireless n portable router Wireless or Wired Internet Access o Enables internet access through 4G 3G wireless broadband networks existing WiFi or Ethernet based data services Cable DSL Satellite o Supports most wireless data modems from the leading carriers modem and service sold separately 9 Special Feature Use WiFi as a Data Source e What are the Choices l Wired A Wired Internet Connection requires an Ethernet Cable with Internet Access at the location to be run into the PhotoBooth and connected directly to the PhotoBooth computer A Wired Internet Connec tion will be the most reliable of the three connection options and will be the easiest to install and configure 2 WiFi as WAN A WiFi Network available at the location can be used to provide Internet Access to the PhotoBooth T
8. o AppleIndustries 14 d6 4d 49 d4 38 68 b g n wpalwpa2psk tkipaes 1 o an e 9 If the network you wish to use is secured you will need to enter the Password in the screen that comes up relating to that specific network Whether you have to enter a security password or not click Submit on that screen that shows up Profile Editor ix Network Applelndustres BSSID 14 d6 4d 49 d4 38 Enabled Aut Mode WPA1 amp WPA2 Persc v coe TKPEAES gl 123456789 WPA Password Submit 10 Ifthe Wifi as WAN network was successful in importing you will see a Green Dot next to Internet Connections at the top of the Administration Page Internet Connections WiFi Clients 0 cradlepoint a Getting Started At this point you need to close your web browser check to see if you re still connected to your router if you are not connect back to it again Open a web browser again after you are connected to the router if you are not able to get through to the Internet login to your router s admin pages again go to Status gt Router Console where you see Internet check to see the status of your connection NOTE it can take several minutes to establish the connection with the network you are using Step 4 2 If you are using a 3G 4G broadband network It is important that when selecting a 3G 4G Broadband Network for your location that you verify that signal strength of the Wi
9. OK rvi redi Allows a service technician to test the machine by granting service credits Default Access Code 1 4 4 1 followed by OK Current Meter Report Provides a current soft reading of the meter Allows operators techni cians to print or email the report Default Access Code 5 4 3 2 1 followed by OK e All three access codes can be changed by the operator by entering the Configuration Utility and pressing Security as shown below Apple Industries Inc Service Manual www faceplacephoto com Page 5 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Once the desired access code is entered and OK selected operators will notice a brief delay approximately 3 5 seconds for the Configuration and Adjustment Utility to load The screen will display the Windows desktop during this brief delay Timing amp pell Security Change Service Credits Password Change Meter Report Password Key Point _ Entering the Configuration and Adjustment Utility requires operators to enter an access code followed by the OK button The operator should change the three ac cess codes from the default codes for se curity purposes e Navigating the Configuration and Adjustment Utility Navigating the Configuration Utility is designed to be user friendly utilizing main menu tabs across the top Conf
10. System Summary MACHINE ID Example Report REPORT 5 START DATE TIME 11 23 2011 14 32 END DATE TIME 12 07 2011 06 PHOTOSODTH SOFTWARE 340 11240 130 PRINTER 10 NUMBER D3722 FREEPLAY PRINTS FREEPFLAY SHARES PAIO PRINTS SB PAID SHARES TOTAL ERRORS H CURRENT PAPER REMAINING 316 SERVICE CREDITS 10 Bv Summary CURRENT LIFETIME INITIAL PRINT REVENUE 125 00 jahi UPSELL REVENUE 45 00 100 00 CASH EARNED 5104 00 245 00 CREDIT EARNED 189 00 371 00 TOTAL EARNED 255 00 5606 00 LOCATION SPLIT 3095 57 90 161 80 OPERATOR SPLIT 7098 205 10 474 20 Daily Summary START END pont MONEY IN STOCK 1177972011 14 32 1172572011 23 50 60 00 374 11 30 2011 00 00 1115072011 23 559 1 55 00 373 12 01 2011 00 00 12 01 2011 23 59 50 00 373 12 02 2011 00 00 az Uz 2011 25 59 14 70 00 358 12 03 2011 00 00 iz 03 2011 23 50 FI 125 00 335 12 04 2011 00 00 12 04 3011 23 59 i 550 00 324 12 05 2011 00 06 12 05 2011 08 42 3 15 00 321 12 05 2011 08 48 a2 5 2011 23 59 3 15 00 318 12 06 2000 00 00 izf05 2011 23 50 E 10 00 316 12 07 2011 00 00 1270772011 09 36 40 00 36 j View Detailed Raparii Send Email Report Collect with Rrint Apple Industries Inc Service Manual l Collect swithout iin Exit Meter Report www faceplacephoto com Page 26 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Meter Reports e How dol vie
11. paper will void your warranty Ink ribbon installation Ink sheet Turn on the power then press the Door Open button Lower the tray Pull the tray out Apple Industries Inc Service Manual www faceplacephoto com Page 43 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Hardware Generic Supply roll at back ribbon comes from bottom to top Tighten the sheet Insert the tray Ink ribbon installation Push the tray up you will hear a click when the tray is in the correct position Final position Apple Industries Inc Service Manual www faceplacephoto com Page 44 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Hardware Generic Paper roll assembly Take out the parts from the box Squeeze the two notches towards center Insert it into the paper roll Insert the other part into the paper roll Paper loading Drop it into the slot Apple Industries Inc Service Manual www faceplacephoto com Page 45 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Hardware Generic Insert the cartridge Insert between the metal and black rubber roller Paper edge needs to reach the black Close the door cover Paper feeding mechanism When the door is closed Printe
12. 4 Borders to be selected and are typically put together into themed Strips A single border can be used more than once in a Strip but this may not be ideal for your customers e Scene I mage Requirements The image requirements are as follows for custom Fun Borders Background Foreground Samplel mage File Type PNG PNG Color GE 2GE Transparency Layer Bits Per Channel Total Bits f Resolution 640 x 480 640 x 480 640 x 480 Purpose Apple Industries Inc Service Manual www faceplacephoto com Page 18 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Custom Scenes Setup Instructions Note We recommend you create your borders at higher reso lutions ex 1280x960 and resize them when you output the PNG files to 640x480 as we will support higher resolutions in the future and you will easily be able to take advantage of the higher resolution if your source files were at a higher resolu tion Example Foreground e Scene Creation To create and or modify a Fun Border you will need to use a Photo Editing Software on a computer other than the PhotoBooth to create the necessary image files that meet the image requirements listed above The Transparent Area of the image will be where the user will be placed within the Foreground Microsoft Windows comes with a built in Photo Editor Microsoft Paint which can be used for simple logos but cannot be used fo
13. Bill Validator YS Yee p p Apple Industries Inc Service Manual www faceplacephoto com Page 41 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Hardware Generic Hardware generic e Printer description The Mitsubishi CP9550DW A is a dye sublimation thermal photographic quality printer The printer produces fast high resolution black and white and color photographs for indoor self service applications The photo booth computer sends digital image data to the printer Output is two four image two by six inch photo strip and 4x6 photos Each image is two inches x one and a half inches From exposure to vend per strip turnaround time is about 17 seconds e Operating requirements Power supply Power comsuption Operating condition e Equipment characteristics Shipping weight Design type Construction System Peripherals Operator variables Apple Industries Inc Service Manual www faceplacephoto com Page 42 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Hardware Generic e Loading media Film and paper AVOID BURNS AND HEAD DAMAGE Don t touch the print head Only use Mitsubishi CK9046 Al media Apple Industries part CK9046 Al in the printer Other media will cause the booth not to work and may cause printer PC and control board damage Using other
14. Connectivity x WAN Configuration General Settings Device Settings v T aE ADVANCED Failure Check Idle Check Interval i 30 seconds Monitor while connected Active Ping lx Ping IP Address 4 2 2 2 ADVANCED Failback Configuration Submit Cancel Additional help For additional how to documents and support with your CradlePoint CTR35 when utilizing the WiFi as WAN or 3G 4G Broadband Network Option please visit the CradlePoint Support Site at http www cradlepoint com CTR35 Apple Industries Inc Service Manual www faceplacephoto com Page 39 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Hardware Specific Hardware Specific s PC Computer connections Below is an illustration of where connec tions should be made your actual ma chine may not have connections in the same position USB Extension cable O Board Internet Cradlepoint router Printer USB Hub Audio connector Green one Monitor S video ee a D te 20 qe cR Power cord Apple Industries Inc Service Manual www faceplacephoto com Page 40 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Hardware Specific Computer Printer Power Supply O Board 4 Port USB Hub Monitor CCreader microphone Monitor Camera Dollar
15. FG png Backgrounds Dino Strip d4 FG png Backgrounds z verlayImage Foregrounde z verlayImage Foregrounds varlayImagess z Over LayImageGroup i OverlayImageGroup z verlayImages icwerlayImage Foreground verlayImage Foreground zOverlaylmage ForegroundsHearts amp Stri guor Lay pear amp oregr Hearts Strip 81 F amp G png Backgrounds 2 Hearts strip 82 FG png Backgrounds p 83 FG png Background TE Hearts Strip 61 BG png Samplelmages Hearts strip 61 EX png Hearts strip 62 BG png 5SampleImage Hearts 5trip amp EX png Hearts Strip 83 BG png Saenlelmages Hearts Strip e3 EX png mom ome de dal L0 ve ant The Border Configuration File is where you setup the various Photo Strips by putting the filenames of the scenes for each strip The configuration file is an XML file you can learn more about XML file basics here http www w3schools com xml xml syntax asp Each set must be configured in groups of 4 images within an Overlayl mageGroup gt tag The Overlayl mages are than set within a nested Overlayl mages tag Than each image within the set is spelled out within a Overlayl mage tag where the details for the image are spelled out using the following attributes Foreground Image used for Foreground Layer Background Image used for Background Layer SampleImage Image used for Sample Image displayed during Selection Screen Example Photo
16. Frame Logo amp 4x6 Watermarks Figure 4 me 29 pero 5 Touch Save and Exit to Save Configuration Changes Configuration Programs Online Alert Windows Resets General Settings Photostrip Logo From Flash Location Settings 4x6 Logo From Flash Figure 4 Apple Industries Inc Service Manual www faceplacephoto com Page 16 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Logos amp Watermarks Loading 4 Frame Logo amp 4x6 Watermark to Booth Copy Logo amp Watermark Files to the USB Stick not in a folder Access Configuration Mode Insert USB Stick into PhotoBooth Computer USB Port and wait 15 seconds Exit Configuration Mode Lowe Eq ox During the Program Startup Process the application will load any found files and overwrite any that are currently on the PhotoBooth 6 Remove USB Stick if not using to save images after PhotoBooth Application has started Previous Logos Watermarks will be over written with any found on the USB Stick during the startup process e f the files are not named correctly or are in a folder on the USB Stick then they will not load properly s Theme Song The Theme Song can be changed in the same manner as the Logos Wa termarks Any MP3 that is to be used should be named Theme Song mp3 No Quotes and placed on the USB Stick You can load the Logos Water marks either together or separately w
17. Strip setup for Animal Scene Set lt Overlayl mageGroup gt lt Overlayl mages gt lt Overlayl mage Foreground Animals_ Strip 01 FG png Background Animals_ Strip 01 BG png Samplel mage Animals Strip O1 EX png lt Overlayl mage Foreground Animals Strip 02 FG png Background Animals_ Strip 02 BG png Samplel mage Animals Strip 02 EX png lt Overlayl mage Foreground Animals Strip 03 FG png Background Animals_ Strip 03 BG png Samplel mage Animals Strip 03 EX png lt Overlayl mage Foreground Animals Strip 04 FG png Background Animals Strip 04 BG png Samplel mage Animals Strip 04 EX png lt Overlayl mages gt lt Overlayl mageGroup gt Apple Industries Inc Service Manual www faceplacephoto com Page 21 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Custom Scenes Setup Instructions lt Overlaylmage Foreground z Animals Step C f prm Eackgrounds Animals Strip f BG png Samplelmage 4nimals Strip QI Ex png XChegrlalmagqs Foreground Animals Strip Oc F png Background Animals_Strip_O2_BG png Samplslmages Animal amp Strip D CX prg Carl auimaqu Feregreundz Animals Strip O3 FG png Backgreunds Animals Strip O3 BG prg amp xamplelmages Animalg amp Siripg OZ X png Overlaylmage Foregreunds Animals amp trig O4 FG png Backgroeunds Animals Strip Q4 BGpng amp ampicimagesz Animals Strip Q4 EX png The Photo Strips
18. X 480 640 X 480 480 X 640 Filename APPLE INDUSTRIES GET THE PICTURE SAE acce PLACE uiuiuirappleindustries net 4 Frame Mcr P5 SG S BT T s TG Pi LZ SIRSE its 4x6 Ladscape Watermark ere NF o oe ZT E m mas Lg eH ee Tet 1517 E ix DAN x EAS i 4x6 Portrait Watermark Apple Industries Inc Service Manual www faceplacephoto com Page 15 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Logos amp Watermarks 4th Frame Logo amp 4x6 Watermark Creation To create and or modify a 4 Frame Logo and or 4x6 Watermark you will need to use a Photo Editing Software on a computer other than the PhotoBooth to create the necessary image files that meet the image require ments listed above Microsoft Windows comes with a built in Photo Editor Microsoft Paint which can be used for simple logos PaintBrush a free basic Photo Editor for a Mac based computer can be downloaded at http paintbrush sourceforge net For best results when creating complicated Logos and Watermarks on both Windows and Mac a professional photo editing tool should be used such as Adobe Photoshop http www adobe com products photoshopfamily html or GIMP http www gimp org Enabling Disabling 4th Frame Logo amp 4x6 Watermark Access Configuration Mode Touch Configuration Touch General Settings Use the ON OFF Sliders to Turn ON and Turn OFF the 4th
19. attempted to remove the default option from a program while no other programs are set to default Operator has attempted to send Email Captures but no Email addresses are currently captured Operator has attempted to add credentials to Facebook Batch but unable to connect with Facebook Operator has attempted to send to Facebook Batch but unable to connect with Face book because user credentials are incorrect Operator has attempted to send to Facebook Batch but unable to connect with Facebook because there is no internet connection Verify the booth is properly online and connected to the internet and try again Either enable Free Play or en able the DBV Either enable Free Play or en abled the CC Either enable DBV or CC before attempted to disable Free Play Remove all instances of pro gram choice from Custom Strip setup prior to disabling One program has to be set as default Have the operator select another program as the default program Try again later after email ad dresses have been captured Have the operator verify their Facebook credentials are cor rect Verify that the Photo Booth is properly online and connected to the internet Have the operator verify their Facebook credentials are cor rect Verify that the Photo Booth is properly online and connected to the internet If problems persist please contact our technical support at 516 619 8000 during busines
20. is now listed for easier setup with our partner credit card processing company USA Technologies Apple Industries Inc Service Manual www faceplacephoto com Page 12 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Meter Report System Summary OPERATOR NAME OPERATOR PHONE LOCATION NAME RED LOCATION TYPE Bowling REPORT 1 START DATE TIME 04 11 2012 15 07 END DATE TIME 04 12 2012 08 38 PHOTOBOOTH SOFTWARE 3 0 12096 330 PRINTER ID NUMBER D3722 CC READER SERIAL NUMBER BDOBDAAD021909AAD INITIAL PRINT REVENUE 6 00 UPSELL REVENUE 0 00 PAID PRINTS 2 PAID SHARES FREEPLAY PRINTS 0 FREEPLAY SHARES 0 TOTAL ERRORS 3 CURRENT PAPER REMAINING T SERVICE CREDITS 0 Revenue Summary CURRENT LIFETIME CASH EARNED 0 00 0 00 CREDIT EARNED 14 00 14 00 TOTAL EARNED 14 00 14 00 LOCATION SPLIT 0 00 OPERATOR SPLIT 14 00 Daily Summary START END QTY MONEY IN STOCK 04 11 2012 15 07 04 11 2012 15 17 1 11 00 8 04 11 2012 15 25 04 11 2012 23 59 0 0 00 Li 04 12 2012 00 00 04 12 2012 08 38 1 3 00 7 Apple Industries Inc Service Manual www faceplacephoto com Page 13 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Logos amp Watermarks Logos amp Watermarks s d Frame Logo amp 4x6 Wartermarks 4th Frame Logo The 4 Frame Logo Figure 1 is an operat
21. loses its connection to the Internet 1 In the Internet Explorer address bar type cp or 192 168 0 1 without quotation Press ENTER RETURN There is a shortcut called Cradle point administration console in the Start menu of Windows to get this easily 2 Enter your password to login Your unique password is either the admin istrator password you set earlier or the default password found on the bottom label of the CTR35 3 Click Mode Button to Toggle to Advanced Mode Click I nternet 5 Click Connection Manager Connection Manager Internet Connection Manager Data Usage WiFi as WAN l M 6 In Connection Manager click your device under WAN Interfaces and hit Edit WAN Interfaces Edt Control ordered by failover priority Device State Enabled wiri AppleIndustries Connected State Connected UID 14 d6 4d 49 d4 38 IP Address 192 168 1 141 Gateway 192 168 1 1 Netmask 255 255 255 0 Stats 3935340 bytes IN 686888 bytes OUT Uptime 892 secs 7 Click Arrow to Right of Failure Check to open Advanced Options 8 Set Idle Check Interval to 30 seconds 9 Set Monitor while connected to Active Ping 10 Set Ping IP Address to 4 2 2 2 11 Click Submit Apple Industries Inc Service Manual www faceplacephoto com Page 38 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Network
22. will be displayed within our Application in the order the groups of strips are ordered from top to bottom If you would like your strips to be displayed first they should be put towards the top of the Border Configuration file If your Scene does not call for a Foreground as you want it to be fully transparent you must reference the Transparent FG png that we have available for use Example lt Overlayl mage Foreground Transparent FG png Background Blue Curtain O1 BG png Samplel mage Blue Curtain 01 EX png NOTE The first few lines MUST not be removed Combinablel mageFiles gt lt Directory gt borders lt Directory gt lt Overlayl mageGroups gt NOTE The last few lines MUST not be removed lt Overlayl mageGroups gt lt Combinablel mageFiles gt NOTE If the proper formatting of this file is not maintained and filenames point to files not located on the Photo Booth the Photo Booth Application will not start up properly until you fix any issues within this file or restore your Photo Booth using a Restore Disk 11 Save the file after you have made your modifications 12 Disconnect the Keyboard Mouse amp USB Stick 13 Restart the Photo Booth Apple Industries Inc Service Manual www faceplacephoto com Page 22 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Custom Background Custom Background e What Are They
23. A shabby malfunctioning booth can t mer chandise itself as well as a properly maintained booth can Upkeep is the only way to assure that the booth can earn for you Regularly check that the booth Q Has plenty of paper Use only Apple Industries CK9046 Al media Apple Industries part CK9046 Al Be sure that you load it properly Stacker is installed and empty at the beginning of every business day Seat is clean It is clean and free from graffiti stains and scratches Replace or refurbish worn out graphics and surfaces Pricing and vending options are up to date and competitive Bill validator operates properly and doesn t stick jam or otherwise malfunction Camera lens window is clean graffiti free and unscratched Q Fluorescent photo lamps all operate properly o Rapidly exposes and prints splendid snappy images with a full tonal range e Camera window cleaning l Spray plastic or glass cleaner on a lint free non abrasive wipe This cleaner is for the window only Never use it directly on the camera lens 2 Gently wipe dust and dirt off the camera window inside the booth Use a straight across motion rather than a circular motion Don t scrub over stubborn dirt 3 Inspect the glass for cracks Scratches and gouges that may degrade images e Printer inspection Be sure that you load the paper properly Clean the printer at least once a year Regularly check that the print
24. For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com SAE Occ PLACE APPLE INDUSTRIES GET THE PICTURE Operation Manual Scene Machine Smile 2 0 THIS OPERATION MANUAL IS IMPORTANT TO YOU PLEASE READ IT BEFORE ASSEMBLING AND USING YOUR SCENE MACHINE For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Contents Unpacking and assembly Scene Machine Unpacking amp setup instructions for Scene Machine A Unpacking and assembly Unpack 1 In Shop Assembly secco ss esse esse ecce oat esa earnest ennenen aU andan 1 Safety Warnings amp Notices Mc 2 Configuration Entering the configuration and adjustment utility d eicae TTT e caue howe G1 go cM TINI TET 5 curent Meler Repol 5 Navigating the Configuration and Adjustment Ultility 6 Configuration A TET 7 General GUIS a EE 7 UWeoe iunu ni c4 8 we 8 LT ETIT Tm 8 ciun mudo c c M 8 xs utu 8 Bo ecu msc
25. Machine e Unpacking amp setup instructions for Scene Machine 1 Remove the shrink wrap a UE MM T3 s r Ia PI paea UN RAT a at b 3 bal WS oux i 2 With one person supporting the Seat Top remove the 4 bolts 2 on each side that join the Seat Top and the brackets on the Seat Unit eggs Bhag AE D 7 Apple Industries Inc Service Manual www faceplacephoto com Appendix A For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Unpacking and assembly Scene Machine 3 Remove the 6 bolts from the shipping brackets that join the Seat unit and Camera Unit 4 Remove the 2 bolts that secure the Seat Unit to the pallet Raise the levelers if necessary Apple Industries Inc Service Manual www faceplacephoto com Appendix B For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Unpacking and assembly Scene Machine 5 Take the Seat Unit off the pallet 6 Remove the 4 bolts from the shipping brackets that secure the Seat Unit Base and Camera Unit Bring dow the Seat Unit Base and the Diamond Plate Apple Industries Inc Service Manual www faceplacephoto com Appendix C For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Unpacking and assembly Scene Mach
26. Manual www faceplacephoto com Page 10 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Reports Tab This menu allows operators to automatically send usage reports to the email address of their choice Operators can customize frequency and add additional recipients For more advanced operators an FTP server can be used and audits reports enabled Email Reports Ta ram1198 amp 5aol com use far multiple addresses ianbiller amp appleindustries net FTP Server FTP User Name FTP Password st mns y Frequency Daily wey OFF Monthly OFF Execution Time HH MM m 04 o ww Send To Email Send To FTP OEP Timing and Upsell Tab Operators can configure inactivity warnings and timeout occurrenc es throughout Attract Mode of Smile 2 0 software Different warning and timeout points can be configured for the Checkout Shopping Cart Sharing Approval Take Picture and Select Product features within Smile 2 0 Operators can also toggle the Share functionality within the Checkout sub menu of the Windows Tab Configuration Programs Checkout Total Inactivity Time MM S5 Eom iee S i Warning Inactivity Time MM SS Upsell ees ON MM Max Upsell Prints Per Photo Cholce ZB Key Point To turn the Upsell feature off operators should toggle it under the Timing and Upsell Tab Checkout sub menu Key Point O
27. RC NER m 28 DOLVICO NEANS arriera ae iA TEA REEE EEE AET ai 28 Page II For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Revenue SUMIMANY eee eee e eee ee eee 28 Initial citu qp 28 Upsell Revenue eee eee e un xt Iu t Meat M REM MMC UU 28 giu 01 0 28 el xo re eee eee ene ee nee Ret 28 fo iro P ne een er eee te ene ee ee ee Senne ee eee 28 EOC ATOM DOE 76 NER RR RO 28 Operator SPIN RM m 28 TRES THI E NEN 29 A at 3 ME 29 s 29 MONCY 29 O E EE A EAA EAA E AAA E EE E N EEEE 29 BURON CONTOS TTE TES 29 Detailed PRODOTTE a E eeeeee aes 30 EEIT 31 FOON VC MEUM E 31 ij AT Jl eI NE 31 quss ME 31 MUR NR RIORUM 31 eie e 1 00 EEE EEE E A E 31 eI E AA AE A EEE E EET 31 Network Connectivity Wireless or Wired Internet ACCESS ccccccecceeceeeceeeceeeeeceeteeesnetaeeeeeseeeeeseeeaeetes 32 What are the CHOIGBS uses cess Dass usn Oe eenn 32 Are you using a wired connection 1 eeeeceeee ese eee rese e enne nnn nnn nnn nnns 33 Are yo
28. Safety e Warnings amp Notices WARNINGS To assure safe operation observe specifications notices and cautions in this document We accept no responsibility for damage or injuries arising from improper use of this prod uct Prevent electrical shocks and equipment damage Before connecting or disconnecting the cables or changing the paper disconnect booth AC power Switching off power at the booth switch still allows power to enter the booth You may still be exposed to line current Prevent shock hazards Only plug the AC power cord into a grounded three prong AC outlet Never defeat or remove the power plug ground prong Don t touch exposed wires or moving parts For example Power supply modules The IO board Touching these parts could cause a laceration shock or other injury A printer malfunction and data loss might also result Never touch the thermal print head or head area The print head operates at an extremely HOT temperature Touching it might cause a burn or other injury Every time you replenish paper remove the residual paper from the machine Scrap pa per from vended photo strips Otherwise paper debris may cause a printer jam or even poses a fire hazard When cleaning the head follow the directions in the Mitsubishi manual Never use cotton wool or other fabric swabs because they leave lint behind This lint poses a fire hazard The printer contains an automatic time out mechanism This time
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30. The Custom Background is an operator loaded background that will be placed behind the user when using the Classic PhotoStrip theme on a Smile 2 0 with Green Screen Technology Booth When enabled and a Classic PhotoStrip is selected by the user the Custom Background will be displayed behind the user using our Green Screen Technology This helps to give your Classic Themes a Red Carpet feel when users are taking pictures at a Corporate Event and can be used as another marketing tool for locations Z e Custom Background Requirements The image requirements are as follows for setting up the Custom Back ground Attract Mode Image 24 Resolution 640 x 480 Filename custombackgroundimage png Apple Industries Inc Service Manual www faceplacephoto com Page 23 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Custom Background Example Custom Background e Custom Background Creation To create and or modify a custom background you will need to use a Photo Editing Software on a computer other than the PhotoBooth to create the necessary image files that meet the image requirements listed above Microsoft Windows comes with a built in Photo Editor Microsoft Paint which can be used for simple logos PaintBrush a free basic Photo Editor for a Mac based computer can be downloaded at http paintbrush sourceforge net For best results when creating complicated cus
31. aving video messages to a flash drive requires the appropriate amount of disk space which should be monitored by operators Apple Industries Inc Service Manual www faceplacephoto com Page 9 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration n l Active Ke a Classic Crazy Hair Subject Face Replacements Holiday Borders Passport Style Message Video Message Key Point Adding a custom Message Signature offers a great marketing tool to operators Customers who Email prints will automatically receive the text in Message Signature at the bottom of the email they receive Facebook Operators can toggle Facebook on off from this sub menu Clients can also provide their Facebook usernames and passwords and press the Store Credentials for Later button This will allow the operator to upload the photos to customers Facebook pages at a later time without security concerns Message Signature Batch Uploads FE Usermame FE Password E fel Fables Creckerdials Sape Dr o lc Labor i bo Facelock Key Point Operators can also add custom Message Signature to Facebook Customers who post prints to Facebook will au tomatically receive the text in Message Signature along with the print Operators can also enable batch uploads to Facebook from this menu Apple Industries Inc Service
32. ber Unique ID number of printer This number may be needed for servicing your printer Freeplay Prints Number of photos printed while booth is on FreePlay during the Start End time of the report Apple Industries Inc Service Manual www faceplacephoto com Page 27 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Meter Reports Freeplay Shares Number of times a photo or video is shared via email Facebook or Twitter while booth is on FreePlay during the Start End time of the report Paid Prints Number of photos purchased during the Start End time of the report Paid Shares Number of times a purchased photo or video is shared via email Facebook or Twitter during the Start End time of the report Total Errors Number of errors that have occurred during the Start End time of the report Current Paper Remainig Number of prints allowed based on available paper in the printer Service Credits Number of credits used for testing while booth is not on FreePlay To access Service Credits menu pull up the number pad in Attract mode and enter the appropriate password The default password is 1441 Revenue Summary Initial Print Revenue Total money used to purchase the primary photo This does not include any Upsell purchases Upsell Revenue Total money used to purchase any additional prints or shares during Upsell Cash Earned Total cash ente
33. d e Credit Card Reader Activation Instructions Apple Industries Apple has teamed with USA Technologies USAT as the merchant service provider for your card reader equipment They are responsible for the processing of credit debit transactions of your photo booth equipment and the suite of services associated with card reader functionality When you are ready to move forward with credit debit card acceptance USAT will need to setup a merchant account for your company To do this please contact USA Technolo gies at customerservice usatech com or call their toll free number at 1 888 561 4748 Instructions l Connect your photo booth to the internet See Network Connectivity section of this manual for instructions 2 Perform a test swipe with a credit card you should see a green light il luminate on the card reader 3 Call or email USA Technologies to setup your merchant account Note You will need the serial number from your credit card reader which is listed in the electronic meter report for your photo booth See Meter Reports section of this manual for more information Apple Industries Inc Service Manual www faceplacephoto com Page 48 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Maintenance Maintenance s Booth Wide inspection Periodically check the entire booth Your profits depend on booth cleanli ness and booth performance
34. d connected fimly both on the PCB and head sides Are the power connectors of the thermal head connected fimly both on the PCB and head sides Is the head voltage is set to the specified value Does the relay operate in the power circuit Is the control signal for printing correctly supplied Are there any head failures such as missing dots Page 55 www faceplacephoto com Apple Industries Inc Service Manual For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com APPLE INDUSTRIES INC WARRANTY POLICY All parts except for light bulbs and cabinet wheels are under Warranty against actual defects in material and workmanship under normal and customary use for a period of one year from the date of purchase This Warranty does not include labor unless the defect occurs Within 30 days of purchase The customer is responsible for the inbound freight of items sent in for Warranty repair The customer must call customer service for an RMA on all returns There is no charge for utilizing our telephone technical assistance which is available 8 00 am 5 00 pm EST Monday Friday except holidays Apple may in its discretion provide an advance exchange of parts under Warranty In the event that an advance exchange of parts is provided by Apple regular ground shipping U S only of the new parts will be provided by Apple at no cost to the customer Any special shipping r
35. ene PNG files to C PHOTOBOOTH Images Borders 9 Open Notepad by Selecting Start gt All Programs Accessories Notepad 10 Open Border Configuration File by choosing File gt Open and opening C PHOTOBOOTH Images borders xml Apple Industries Inc Service Manual www faceplacephoto com Page 20 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Custom Scenes Setup Instructions E Die Edi Format Yes Hein H lt CombinableImager i les eDirectarysbordersz Directory z verlayImageGroups eOverlayImageGreup cover layTnages z werlayImage Foreground i OverlayImage Foreground i verlayImage Foreground i OverlayImage Foreground x OverlayImagess Over lay Image reups s ver layImageGroup oover lay inages gt tOverlayImage Foreground lt Overlaylmage Foreground i OverlayImage Foregrounds OverlayImage Foregrounds l verlayImages Z Over LayImapeGroup Overlay Imagpecroup gt Over lay Images gt z verlaylImagpe Foreground OverlayImage Foreground zOverlayImage Foregrounds s Animals Strip 91 FG png Animals strip 82 FG png stAnimals Strip amp FG png Animals strip amp 4 FG png Rat Bac Bc Bar Bug 5trip amp 1 Fo png Bug Strip 02 FG png Bug Strip amp 3 FG png Bug Strip 4 FG prg borders xml Notepad Backgroumds Animals strip di BG png Samplelmages Animals Strip 61 EX png 2 Backgroumde Animals
36. equests are the responsibility of the customer Shipping to return the defective parts is the sole responsibility of the customer All such defective parts must be returned within 15 calendar days after receiving the new replacement parts If the defective parts have not been returned by the customer within the 15 calendar days or if any of the parts are deemed not defective or otherwise not under warranty no credit will be issued the advance replacement will be considered a final sale and Apple will charge customer s credit card accordingly Apple may require customer s credit card as a condition to an advance ex change of parts This Warranty shall be null and void if the equipment has been tampered with or serviced by a person not authorized by Apple to perform the service ANY IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WAR RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESS OF IMPLIED IN NO EVENT SHALL APPLE OR ANY OF ITS RELATED COMPA NIES BE LIABLE WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR ANY INDI RECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS IMPORTANT SAFETY WARNING Disclaimer Apple Industries Face Place shall not be liable o
37. erly align the holes Apple Industries Inc Service Manual www faceplacephoto com Appendix I For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Unpacking and assembly Scene Machine 18 Slip the curtain rings into the holes on the curtains 19 Remove the 2 button head 1 2 security screws on the brackets that secures the curtain rods Remember to remove the brackets found on the Seat Unit side and not the Camera Unit side as these brackets are welded to the curtain rods 20 Slide the bracket off of the curtain rod and slide the curtain rings over the rod 21 Slide the bracket back on the curtain rod and screw back onto the Seat Unit 22 Repeat steps 19 21 for the remaining side 23 Screw down the 2 levelers on the Seat Unit and install the 2 black safety Caps Apple Industries Inc Service Manual www faceplacephoto com Appendix J For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Unpacking and assembly Unpacking and assembly e Unpacking The photo booth ships on a skid pe he major components are located in the main cabinet The photo booth is very heavy It also con tains fragile parts Movement of photo booth requires at least two people l Remove all items from the shipping containers Inspect the cabinet exterior units for damage Pay specia
38. ference At your own expense you must correct interference By turning this equipment off and on you can determine if it interferes with radio or television reception If it does then the FCC encourages you to try to correct interference Use one or more of following measures Reorient or relocate the receiving antenna Increase separation between the equipment and receiver Connect the equipment and receiver to different outlets or circuits Consult a dealer or experienced technician for help Operation under Part 15 of the FCC Rules imposes further restrictions The photo booth must accept any interference received Such received interfer ence may cause undesired operation Modifications to this equipment could void your authority to operate it Apple Industries Inc continuously improves products and services Specifications may change without notice Apple Industries Inc Service Manual www faceplacephoto com Page 3 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Configuration With Apple s innovative Smile 2 0 software operators can quickly navigate through the onscreen guide to change the software configurations with the touch of a button Smile 2 0 allows operators to Store photographs on a Flash device Capture customer email addresses for marketing purposes Automated revenue reports Change print and share price
39. he reliability of this connec tion will depend on a number of factors including the Signal Strength of the WiFi Network 3 4G 3G Wireless Broadband A 4G 3G Wireless Broadband USB Modem Air Card can be used to provide Internet Access to the Photo Booth The reliability of this connection will depend on a number of factors including the Signal Strength of the Broadband Service chosen To find a listing of all available 4G 3G Modems please visit the following site http www cradlepoint com compatibility Apple Industries Inc Service Manual www faceplacephoto com Page 32 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Network Connectivity e Are you using a wired connection l If you have chosen to go with a Wired Connection you will need to bring an Internet Accessible Ethernet Cable into the PhotoBooth using one of the Pass Through Holes on the Cabinet On some cabinets it may be necessary to drill a Pass Through Hole if one is not available 2 You will need to disconnect the Ethernet Cable that comes pre installed between the CradlePoint CTR35 and the PhotoBooth computer from the computer 3 Connect the Internet Accessible Ethernet Cable that you have at the location into the PhotoBooth computer 4 Your PhotoBooth should now have Internet Access e Are you using WIFI as WAN or a 4G 3G Wireless Broad band Connection If you have chosen WiFi a
40. iguration Programs Reports Timing and Upsell Help and sub menu tabs down the left hand side these change based on which menu item you have selected along the top menu Operators can determine which menu is selected by examining the tabs highlighted in white Unselected tabs remain in light blue Apple Industries Inc Service Manual www faceplacephoto com Page 6 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Configuration Tab The following features can be configured by pressing the Configuration tab and selecting the appropriate sub menu neral in This sub menu allows operators to customize photo strips and save pictures to a Flash drive or within a folder on the hard drive itself Refer to the Logo Manual for details on using the custom logos The General Settings sub menu also allows operators to capture email addresses entered by the PhotoBooth user when using Share functionality These email addresses will be saved in a file on the PhotoBooth and can be sent to the operator by pressing the Email Captured Emails button under the Online Alert Tab Note This will send an email to the email address es entered in Email Reports To sub menu under the Reports tab Photestrip Loge From LIEB 466 Lago From USB Save to Drive Alert Users Save te Drive Alert Users Message Email Address Capture Key Point Use you
41. ine 7 Remove the 4 bolts found inside the Camera Unit that hold the base of the Camera Unit to the pallet Raise the levelers if necessary S T i 8 Push the Camera Unit to edge of the pallet Carefully tilt over while someone pulls the pallet from underneath Apple Industries Inc Service Manual www faceplacephoto com Appendix D For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlIGaming com Section Unpacking and assembly Scene Machine 9 Roll Seat Unit Base under the Camera Unit Bolt Seat Unit Base down using 2 1 1 4 bolts with a 1 2 plain washer and a 5 16 plain washer on each bolt Apple Industries Inc Service Manual www faceplacephoto com Appendix E For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Unpacking and assembly Scene Machine 10 Using 12 bolts 6 1 2 bolts and 6 1 bolts attach the Seat Unit to its base Use the 1 bolts for the horizontal holes on the bottom of the Seat Unit Use a 5 16 lock washer with each bolt ES 11 Using 12 flat head 3 4 security screws screw down the Diamond Plate to the Seat Unit Base Apple Industries Inc Service Manual www faceplacephoto com Appendix F For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Unpacking and assembly Scene Machine 12 U
42. ing of your touchscreen The following tips will help keep your touchscreen functioning at the optimal level To avoid risk of electric shock do not disassemble the brick power supply or display unit cabinet The unit is not user ser viceable Remember to unplug the display unit from the power outlet before cleaning o Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchscreen If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use a window or glass cleaner that does NOT contain ammonia Put the cleaner on a clean cloth and wipe the touchscreen Never apply the cleaner directly on the touchscreen Apple Industries Inc Service Manual www faceplacephoto com Page 50 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Troubleshooting Troubleshooting Periodically check the booth by inserting L bills taking a picture and observing the vended product Repair or replace anything that isn t as good as new For test purposes you can isolate a print er from
43. ith the MP3 but the same process is followed Copy Theme Song to the USB Stick not in a folder Access Configuration Mode Insert USB Stick into PhotoBooth Computer USB Port and wait 15 seconds Exit Configuration Mode p ow onm NS During the Program Startup Process the application will load any found files and overwrite any that are currently on the PhotoBooth 6 Remove USB Stick if not using to save images after PhotoBooth Application has started Previous Theme Song will be overwritten pe with any found on the USB Stick during the startup process e f the files are not named correctly or are in a folder on the USB Stick then they will not load properly Apple Industries Inc Service Manual www faceplacephoto com Page 17 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Custom Scenes Setup Instructions Custom Scenes Setup Instructions e What Are They With Smile 2 0 with Green Screen Technology Fun Borders are now at a whole new level and are able to represent complete scenes These scenes are displayed when a customer selects the Fun Border Program within the Smile 2 0 with Green Screen Technology Software An example of an outputted 4x6 Fun Border is below Custom Fun Borders Scenes can be created to give your Photo Booths a personal feeling for your locations Custom Borders should be created in sets of 4 as a Photo Strip requires
44. l attention to cabinet edges seams and corners 2 The door keys are either located in the picture chute on the booth s side or on the curtain rails Remove the keys 3 The service door is on one side of the Printer unit Unlock and open the service door Inspect the cabinet interior for signs of damage Check all major assemblies to assure that they mount securely 4 Check to see that cable connectors are correctly secured Don t force con nectors They re keyed to fit in only one location Bent pins and reversed connections may damage your photo booth and void the warranty 5 Check to see that all booth electronic devices plug into the power strip inside the booth Make sure that none of the power plugs are loose 6 Check the wiring harnesses for disconnected plugs frayed wires shorts or other abnormalities e In Shop Assembly Avoid overloading booth power support cir cuit Never plug a nonbooth circuit tool or appliance into the booth power strip FOREIGN POWER The photo booth oper ates on 120VAC 60 Hz power To operate this booth on different power specifications you must install a line conversion transform er Without this transformer the photo booth may malfunction start on fire or cause per sonal injury Apple Industries Inc Service Manual www faceplacephoto com Page 1 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Safety
45. lorer address bar type cp or 192 168 0 1 without quotation Press ENTER RETURN 2 Enter your password to login Your unique password is either the admin istrator password you set earlier or the default password found on the bottom label of the CTR35 3 Click Mode Button to Toggle to Advanced Mode Select SYSTEM SETTINGS on the top navigation bar then SYSTEM CONTROL in the drop down menu 5 Set Scheduled Reboot to Daily Set Time to a Time when the PhotoBooth will not be used as you do not want the CradlePoint to reboot during the PhotoBooths normal operation Ensure that Enable Watchdog Reboot is Checked Select Apply System Settings System Control Help Panel Device Control Defaults This sets all Restore To Factory Defaults Reboot The Device EIE ERE ET Reboot The Device This ADVANCED z causes the router to Advanced Control restart causes the router to restart at a user determined time System Automatic Reboot Scheduled Reboot Daily v Time soam sw Enable Watchdog Reboot Apply undo Apple Industries Inc Service Manual www faceplacephoto com Page 37 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Network Connectivity Step 6 Setup Failure checks It is necessary that you enable Failure Checks to ensure that the Cradle Point reestablish an Internet Connection if it
46. o properly connected to all con Booth nections Serial amp S video and powered up Apple Industries Inc Service Manual www faceplacephoto com Page 53 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Troubleshooting Configuration error displayed Possible solutions Email cannot be sent at this time Please check internet con nection Cannot disable CC Reader while free play and dollar bill validator DBV are disabled Cannot disable DBV Reader while free play and CC are disabled Cannot disable free play while DBV and Eport are disabled Cannot disable Colori B amp W Sephia while Custom strip con tains Color B amp W Sephia Invalid action Must set a pro gram to default No email found Unable to connect to Facebook Try again or check credentials Unable to Post Media to Face book Try again or check creden tials Facebook unavailable please check internet connection Operator has attempted to send an email from the Meter Report but no internet access is established At least one payment method must be enabled when not on Free Play At least one payment method must be enabled when not on Free Play At least one payment method must be enabled when not on Free Play The operator has attempted to disable either Color B amp W or Sephia while the Custom Strip contains that program choice The operator has
47. ook Twitter Email using this option Duplicate Prints Saves an additional print file with each photo saved to the Flash drive If enabled the operator can press this button and re print all photos within that print file Volume Controls the Theme volume music and Voice volume Operators can also configure the Theme and Voice balance although this is not recommended Programs Tab The Programs Tab is used to activate or deactivate Smile 2 0 print share customizations Operators have the ability to add or remove options or rearrange the order in which customers can select the type of photo strip or 4 x 6 photographs Apple Industries Inc Service Manual www faceplacephoto com Page 8 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Men ions Fun Borders Classic Face Replacements Holiday Borders Passport Style Post Cards Video Message Hair Styles Email Facebook and Twitter Configuration Programs Reports Timing amp Upsell Resets Classic s i d Face t Order da 3 Haliday Borders Passport Style Post Cards Video Message Key Point Print and Share options can be toggled ON and OFF and configured using the Programs menu Configuration i Timing amp Upsell Recording Time seconds Key Point Recording times for Video Messages can be changed to a maximum of 60 seconds Note S
48. or loaded logo that will be placed on the PhotoStrip in the 4th Frame When enabled and a Photo Strip is selected by the customer 3 images will be captured instead of the usual 4 images The dh image will be replaced with the Logo The 4th Frame Logo is not placed over any image which is why it should not have an alpha channel transpar ency APPLE INDUS TRIES OT THE PICTART FACE PLACE unis apples trikes nat 4x6 Wartermarks gak The 4x6 Watermark is an operator loaded watermark which is overlaid on a 4x6 Photo It is important the logo is kept small since it is overlaid directly on top of the photo If it is too big it will interfere with the aes thetics of the photo Depending on the orientation of the 4x6 the Portrait Figure 2 or Landscape Figure 3 Watermark will be used INS a h S L N EA ee H 0 Y teu prigeindusiriesnat Figure 3 h Figure 2 Apple Industries Inc Service Manual www faceplacephoto com Page 14 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Logos amp Watermarks Logo amp Watermark Image Requirements The image requirements are as follows for setting up 4 Frame Logos and 4x6 Watermarks 4x6 Ladscape 4x6 Portrait th n dus Watermark Watermark File Type PNG PNG PNG Color Bits per Channel Total Channels 3 RGB 4 RGB Alpha 4 RGB Alpha Total Bits Resolution 640
49. ound 5 Touch Save and Exit to Save Configuration Changes e Loading Custom Background to Booth Copy Custom Background to the USB Stick not in a folder Access Configuration Mode Insert USB Stick into PhotoBooth CPU USB Port and wait 15 seconds Exit Configuration Mode So ey 5 During the Program Startup Process the application will load any found files and overwrite any that are currently on the PhotoBooth p Remove USB Stick if not using to save images after PhotoBooth Application has started NOTE Previous Custom Backgrounds will be overwritten with any found on the USB Stick during the startup process NOTE If the files are not named correctly or are in a folder on the USB Stick then they will not load properly Apple Industries Inc Service Manual www faceplacephoto com Page 25 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Meter Reports Meter Reports e What is it The Meter Report also called Collections Report is a powerful tool It keeps track of statistics such as o Number of prints purchased Q How many times photos and videos are shared Q How much cash and credit your booth has made since the last report o Which styles and themes customers choose o Amount of paper remaining in the printer The image below is an example of what the Meter Report looks like on the Smile 2 0 Photo Booth monitor Meter Report
50. perators can limit the maximum number of upsell prints allowed from this menu Apple Industries Inc Service Manual www faceplacephoto com Page 11 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Help Tab Operators can return to Default configurations and reset the soft meter report to zero from this menu Note Operators current Access Codes will return to the Default Access Codes Cantiguratioan Timing amp Upecl puo Reset Heter Report dent ae eet Credits Avalable To Zera Allow Apple Industries to receive data from this booth e Configuration Safe Mode Operator will always be able to enter the Configuration Utility even if they have incorrectly configured something preventing the Application from starting up This would allow for an Operator to enter the Configuration Utility and Reset Configuration to Default to get their Booth e Meter reports We have added new features to make reading and interpreting the data in the Meter Reports much more simple Collectors should now press the Collect and Print or Collect without Print Buttons while making a collec tion This will automatically send a Meter Report to the designated email addresses during the collection Note Email addresses can be entered and modified under the Reports tab Also the full credit card reader serial number
51. port and performance en hancements available in a software package called firmware Updating firmware ensures your CradlePoint CTR35 will run reliably and have the latest 3G 4G Broadband Network Modem Support as new modems are released To update your firmware follow the steps below l In the Internet Explorer address bar type cp or 192 168 0 1 without quotation Press ENTER RETURN 2 Enter your password to login Your unique password is either the admin istrator password you set earlier or the default password found on the bottom label of the CTR35 3 Select SYSTEM SETTINGS on the top navigation bar then SYSTEM SOFTWARE in the drop down menu Apple Industries Inc Service Manual www faceplacephoto com Page 34 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Network Connectivity 4 Find the FIRMWARE UPGRADE section This will display the current firmware version that is installed and indicate if updated firmware is available 5 Click AUTOMATIC Internet if new firmware is available The router will download and install the firmware and automatically reboot itself A status monitor will appear and indicate when this process is complete This process may take several minutes depending on your internet connection speed 6 If your router does not have an active internet connection ie modem not working on older firmware you will need to download
52. r Fun Border creation as it does not support Alpha channels PaintBrush a free basic Photo Editor for a Mac based computer can be downloaded at http paintbrush sourceforge net For best results when creating complicated Logos and Watermarks on both Windows and Mac a professional photo editing tool should be used such as Adobe Photoshop http www adobe com products photoshopfamily html or GI MP http www gimp org Apple Industries Inc Service Manual www faceplacephoto com Page 19 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Custom Scenes Setup Instructions e Scene Flow Background Layer Green Screen Layer removed and made to be transparent User placed on top of Background Layer Transparent Foreground placed over previous merged layers Final Scene e Loading Custom Scenes Copy Custom Scene PNG files onto a USB Stick to Load into Photo Booth Connect a USB Keyboard amp USB Mouse to the Front USB Ports of the Photo Booth CPU 3 Connect USB Flash Stick with Custom Scenes into Front USB Port of the Photo Booth CPU 4 Atany point while Attract Mode is playing tap the six o clock position on the monitor 5 Hit the ESC or ALT F4 Key on the Keyboard to close the Photo Booth Appli cation 6 Open Windows Explorer by Selecting Start gt My Computer 7 Double Click E Drive to Explore USB Stick Files 8 Copy all Custom Sc
53. r finger to toggle settings in the Configura tion Utility ON and OFF Key Point Share functionality requires a working internet con nection properly configured with your booth e See additional details in the Network Con nectivity Section Apple Industries Inc Service Manual www faceplacephoto com Page 7 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration Location Settings Enter a Location Name Note the Location Name becomes the name of the folder on the Flash Drive DO NOT INCLUDE SPACES AT THE END OF LOCATION NAME Location Type Operator Name Location Split and Machine Date Time This sub menu can also be used by operators to configure the monetary split by operators locations in generated reports Additional information on meter reports can be found later on in this manual Security As referenced above this sub menu is used to configure access codes for your PhotoBooth Camera Settings Operators can configure the zoom of the camera using this function Other options within this sub menu are considered advanced settings for troubleshooting purposes and should not be configured unless directed by an Apple technician Payment Methods Toggles money acceptor and credit card reader on off controls pulse per currency unit Pricing Toggle Free Play on and off and adjust prices for additional prints and Share Faceb
54. r protects the print head against overheating smoke or fire Excess power or voltage during a time interval causes printer shutdown Improper use of this product might cause overheating smoke and fire Printer protective circuitry regulates the length of time under power Printer circuits also regulate power applied to the print head and motor If you replace or tamper with printer circuitry components might overheat smoke or burn Only use Mitsubishi CK9046 Al Media Apple Industries part CK9046 Al in the printers Use of other media will cause the photo booth not to work and may cause poor image qual ity and printer damage Using other media will void your warranty The print head and associated parts are very delicate Touching the print head or head area might cause a printer malfunction or data loss Avoid contacting the print head area with metal objects such as tweezers or screw drivers Touching the print head or associated parts may deposit dirt Dirt can degrade the print head heating element Dirt deposits can pick up a charge and promote static electric damage Avoid static electricity While servicing the print head or printed circuit boards PCB use proper body grounding procedures Apple Industries Inc Service Manual www faceplacephoto com Page 2 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Safety If condensation occurs don t
55. r responsible for any damages result ing from the handling use or operation of its photo booths With your purchase the buyer confirms that you have read and understand the following warnings and you agree that you are responsible for all damages and injuries caused by the handling operation or use of the photo booths which include any personal injuries The Face Place Deluxe Theme Park Edition photo booth is designed as a weather resistant photo booth capable of being left outdoors under normal weather conditions It is not designed for nor shall it be used during inclement weather events including rain high winds thunderstorms snow extreme heats in excess of 100 degrees Fahrenheit or cold below 50 degrees Fahrenheit If such inclement weather conditions occur the photo booth s operation should cease immediately and the photo booth should be thoroughly inspected prior to resuming operation
56. r will automatically feed and cut three times Apple Industries Inc Service Manual www faceplacephoto com Page 46 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Hardware Generic Transportation requirements Remove paper Remove ink sheet but leave empty tray in Close the door OD ES Wait until the paper ink ribbon green LED starts blinking Only use Mitsubishi CK9046 Al media Apple Industries part CK9046 Al in the printers Other media will cause the photo booth not to work and may cause printer damage Using other media will void your warranty Every time you replenish media remove any paper scrap re mains from inside the machine This buildup of paper scrap poses a fire hazard Store paper in a dark and dry place Never store print paper in places that are hot humid or exposed to direct sunlight Tem peratures must be between 55 F 13 C and 90 F 32 C Fingerprints or dust on the papers surface may degrade print quality and cause paper jams The paper and ink ribbon are made of plastic When you dis pose of them follow local regulations concerning disposal Apple Industries Inc Service Manual www faceplacephoto com Page 47 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Credit card activation If installed Credit card activation If installe
57. red into the Dollar Bill Validator during the Start End time of the report Credit Earned Total money swiped in the Credit Card Reader Total Earned Sum of Cash Earned and Credit Earned Total amount of money earned during the Start End time of the report Location Split 9 o Amount of money owed to the location based on the percent entered and Total Earned See Configuration Guide to check how to change the per centage This provides a quick calculation for the current report Operator Split 9 o Amount of money the operator keeps based on the percent entered and Total Earned This percentage is not set in Configuration Mode but is calcu lated by subtracting the Location Split Percentage from 100 Apple Industries Inc Service Manual www faceplacephoto com Page 28 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Meter Reports Daily Summary Start End Provides a detailed statistics in a specific time range when the booth is powered on It creates a new range each day at midnight as well as if the machine is powered down for than 5 minutes This lets the operator know if the booth was shut down and for how long It also provides analysis on how busy the booth is on a particular day Qty Quantity Provides the number of prints and shares for the time range Money In Provides total cash and credit used during the time range Stock Provide
58. reless Provider is adequate for Data Transfers at the location for your selected provider If your primary provider doesn t have good signal strength at the location you will need to look into an alternative 3G 4G provider or look into one of the two other options for connecting your device We also highly recommend that an External High Gain antenna be used when possible to ensure the highest quality of signal Apple Industries Inc Service Manual www faceplacephoto com Page 36 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Network Connectivity l Verify 3G 4G Broadband Network USB Modem is plugged into the Cradle Point USB Port 2 In the Internet Explorer address bar type cp or 192 168 0 1 without quotation in the address bar Press ENTER RETURN 3 Enter your password to login Your unique password is either the admin istrator password you set earlier or the default password found on the bottom label of the CTR35 4 f 3G 4G Broadband Network USB Modem has successfully connected you will see a Green Dot next to Internet Connections at the top of the Admin istration Page Internet Connections WiFi Clients O Logout cradlepoint a Getting Started System Settings Step 5 Setup system automatic reboots It is recommended that you enable System Automatic Reboots to allow for the device to have a Daily Reboot l In the Internet Exp
59. s Customize available programs and functionality Email meter reports Manipulate software timing delays Ko gt gt gt gt 2 gt And much more e Entering the configuration and adjustment utility When you turn on your PhotoBooth for the first time it will automatically load the feature mode of your PhotoBooth called attract mode Attract mode is the only software mode accessible to PhotoBooth customers At any point while attract mode is playing operators can quickly enter a secure Configuration and Adjustment Utility by simply tapping the six o clock position repeatedly displaying a keypad in the upper left hand corner of the screen Press Start to Continue Fr e Touch Here 5 Times to Access Keypad Key Point To enter configuration mode simply tap the 6 00 position repeatedly A keypad will appear in the upper left hand corner of the screen Apple Industries Inc Service Manual www faceplacephoto com Page 4 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Configuration For security purposes once the keypad has appeared operators are prompted to input an access code to enter one of three different modes within configuration utility Photostrips v Two Photostrips for 3 00 Configuration Allows full access to the configuration and adjustment utility Default Access Code 1 2 3 4 5 followed by
60. s WAN or 4G 3G Wireless Broadband Connection you will need to configure the CradlePoint CTR35 Before getting started if you are using WiFi as WAN please ensure that you have the WiFi SSID and Password for the WiFi Network you will be connecting to If you will be using a 4G 3G Wireless Broadband Modem install the Modem into the USB Port of the CradlePoint CTR35 before continuing Step 1 Accesing the web browser To access the CradlePoint CTR35 Administration Page you will need to do the following l Connect a USB Keyboard amp USB Mouse to the Front USB Ports of the Pho toBooth computer 2 At any point while attract mode is playing tap the six o clock position on the monitor 3 Hit the ESC Key on the Keyboard to close the PhotoBooth Application Click the Start Menu gt Programs gt Internet Explorer to launch Internet Explorer Step 2 Using the first time setup wizard If this is the First Time you are connecting to the CradlePoint the First Time Setup Wizard will help you customize the name of your wireless network change passwords to something you choose and establish an optimal WiFi security mode The CTR35 comes with a unique password creating built in WiFi Security which prevents unauthorized users from con necting to your WiFi network Apple Industries Inc Service Manual www faceplacephoto com Page 33 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com
61. s amount of paper remaining at the END time of the time range e Lifetime information only gets removed if a Reset of the meter is done in Configuration mode Button Controls Touch to access Detailed Report screen This has no effect on the View Detailed Report current report Send Email Report figuration See Configuration Guide to check how to add or edit Touch to email current report to email address es entered in Con addresses This has no effect on the current report Touch to print current report on 4x6 paper This will reset all current amp ollect with PrinE report statistics and increase the Report by 1 Note The printed report may require more than one 4x6 paper depending on the number of sessions in the Daily Summary Touch to exit the Meter Report and reset all current report statis tics and increase the Report by 1 Once the Meter Report is exited Attract Mode will play automatically Collect without Print Touch to exit the Meter Report and save all current report statis tics Use this button should be used when just evaluating the statistics without performing a collection Once the Meter Report is exited Attract mode will play automatically Frit Meter Report Apple Industries Inc Service Manual www faceplacephoto com Page 29 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Meter Reports
62. s and take corrective action SYMPTOM CAUSE REQUI RED ACTION No illumination no obvious sign No AC power Check that booth is plugged in of operation Open Fuse Check that booth power switch is on Check BREAKER located on Power strip and switch No power to the computer Check to see that the power cord that plugs into the com puter is snug in the socket on the PC Check to see that the PC has not shut itself off Press the power button on the front of the PC case Replace the power supply inside the computer case Call customer service to obtain a new one Machine lights up monitor flashes brand logo then there is no activity on the screen Machine lights up LED s on computer case illuminate after 3 minutes or so the DBA lights illu minate and blink Monitor brand Monitor has no power or has shut itself off during transport Check to see that the power cord and the vga signal cable to the monitor is connected to the back of the monitor logo does not appear SYMPTOM CAUSE REQUI RED ACTI ON Live image on screen is blurry Dirt and debris on camera e Spray glass cleaner on paper and resulting prints are blurry as glass towel and clean glass on both well sides If problems persists closer examination is neces sary often the cause can be detected by studying the blurry print and find the object that the camera is focusing on Meter report error displayed Possible solutions No email addres
63. s has been en Operator has attempted to Open Configuration Application tered Please enter email address send an email from the Meter and enter email address under in Configuration Reports section Report but no Email address is Configuration Reports section configured in the Configuration Application Apple Industries Inc Service Manual www faceplacephoto com Page 52 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Troubleshooting Printer SYMPTOM CAUSE REQUI RED ACTION Machine comes up and after the Printer is unplugged or off Check to see if the printer the photobooth load a message Printer is in a state of alarm power and ready LED s are lit appears at the end of the startup Correct source of alarm paper that says Fatal Printer Error jam etc Check connections and reboot Machine comes up and after the Incorrect media loaded in Make sure that you have load the photobooth loads a message Printer ed into your printer GENUINE appears at the end of the startup Apple Industries Print media that says Unsupported Media specific to you machine Type The Apple Photo 2 Go uses CK9046 Al User interface error displayed Cause of error Possible solutions Problem starting Photobooth e Fatal Photo Booth Error during Check I O board is properly Please notify the Operator Startup Diagnostic Checks connected and powered up if no
64. s hours 8 am to 5 pm Eastern Time Apple Industries Inc Service Manual www faceplacephoto com Page 54 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Troubleshooting PRINTER ERROR DETECTION FLOW CHART Error ocurs No Printer doesn t start Yes No Is POWER LED lit Yes Is ALARM LED Yes blinking or lit No Is PAPER INK RIBBON LED blinking or lit Yes No Is COOLING LED Yes blinking No S DATA LED blinking 9 during data transfer Yes Contact Tech Support Check the power cord and the POWER buttom Is the door open No Make sure you are using CK9046AI paper and ink Wait for the printer to cooldown Check the cable connection Contact Tech Support Yes APPLE INDUSTRIES GET THE PICTURE uiuiui faceplacephoto corm Did the printer stop during printing Yes Is ALARM LED blinking or lit Yes No No No Contact Tech Support Is the print result poor Yes Is the built in testpattern printed correctly Yes Contact Tech Support No Contact Tech Support Close the door Contact Tech Support For printer technical support contact Apple Industries at 516 619 8000 or email techsupport faceplacephoto com Check the following Are the lead connectors of the thermal hea
65. sing 4 button head 1 security screws screw the Diamond Plate to the Camera Unit a WS f TA i 4 San ALE 7 ANG MASE EUR SS OUTeigg MAL 3 BL EU CU xp Drs 13 Using 2 people carefully lift the Seat Unit top over the Seat Unit and Camera Unit GET THE Picture Apple Industries Inc Service Manual www faceplacephoto com Appendix G For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Unpacking and assembly Scene Machine 14 Before setting the Seat Unit Top down make sure to pass the Seat Unit Top light power cord through the top of the Camera Unit Pull cord from the inside of the Camera Unit 15 Set the Seat Unit Top down on the Seat Unit side first The 2 short white tabs on the bottom sides of the Seat Unit Top stay outside of the Seat Unit visible if inside the booth The long white tab found on the bottom of the Seat Unit Top gets inserted into the Seat Unit Apple Industries Inc Service Manual www faceplacephoto com Appendix H For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMlGaming com Section Unpacking and assembly Scene Machine 16 Using 4 button head 1 security screws screw the other side of the Seat Unit Top onto the Camera Unit 17 Using 7 button head 1 2 security screws screw the Seat Unit Top to the Seat Unit Some shifting may be required in order to prop
66. t on Free Play Check that Credit Card Reader IS properly connected if not on Free Play Check that the camera is properly connected to all con nections Serial amp S video and powered up Printer is not found Check USB e Printer is not found Check printer is properly con or Power On nected powered on and ready The printer door is open Close e Printer door is open Close the printer door the door There is no sheet New media Media is missing from Printer nsert the Apple provided Ink amp Paper media into the printer Ink amp Paper Print Error e The Printer failed as printing Check printer is properly con nected powered on and ready No faces detected Please look s A theme requiring Facial Have the user look at the cam at the camera and try again Or Detection Face Replacement era for all pictures or select select a different theme Crazy Hair Postcard amp Passport a theme that doesn t require Style was selected but the facial detection Classic Fun user did not look at the camera Borders Holiday Borders for all pictures Could not share with Facebook Unable to share with Facebook lt Have the user verify their Check username and password Facebook credentials are cor rect Verify that the Photo Booth is properly online and connected to the internet An error occurred Please try The camera has stopped com Check that the camera is again municating with the Phot
67. te EM 20 Loading Custom Scenes auscrad toes cr erri edem Ede E asd DEI I VTL V anean Reve cnet acd nan 20 Custom Background Qn Tw e 23 Custom Background Requirements 111 cesse ceeeeee leeren nennen ennt 23 Custom Background Creation ecclesise eL eeee eee ennenen eee 24 Enabling Disabling Custom Background sees 25 Loading Custom Background to Booth ennes 25 Meter Reports WAALS IE f sosirea 26 gie CO U VIG 1 eon a Gaa 27 How do l interpret dee 27 BO SON aa Si a Ta ERIE aas 27 eU Lr ER Tante 27 Operator IN BIO TTT 27 Qoi odia RNEL 27 Kopie Fi I 27 EDERN TIE E ASEE EEE E E E ERE E E 27 F DO T ore A E E EE E EE E eee 27 TETE acs ea ae ce ate eee es see ce cece seca eo ea sate yee rotaseeee feos iseseceercaeeceses 27 PAU CONT een ais AA A E AA EEA ssa AE EEE 27 FANOID NUMDOT acca sess E E eae E T E ee 27 Feen VIS eri ei E EE EE E i ERER EEEE Ei or FICCDIAVY SIS OS eee e eee e eee eee 28 mic ON at ee T 28 uoi 28 TCR ETO Saracen Ei MI MM PEL P EM EIE 28 Current Paper F
68. the latest firmware from http www cradlepoint com firmware ctr35 to your desktop and then use the MANUAL FIRMWARE UPLOAD option Step 4 1 If you are using WIFI as WAN l In the Internet Explorer address bar type cp or 192 168 0 1 without quotation Press ENTER RETURN 2 Enter your password to login Your unique password is either the admin istrator password you set earlier or the default password found on the bottom label of the CTR35 3 Click Mode Button to Toggle to Advanced Mode M memet System Settings Status Dashboard 4 Click Internet 5 Click WiFi as WAN cradlepaint a Status BE Network Settings Intemet System Settings Connection Manager Network Settings WiFi Local Networks Data Usage WiFi as WAN 6 Select WiFi as WAN Button to Activate WiFi as WAN Internet Connections Cradlepoint ZEE Network Settings Intemet ar System Settings Help Panel Usage Profiles below will be available as WAN devices under Connection Manager The router will connect to 7 Under Site Survey select the WiFi network you wish to use by checking the box next to it Apple Industries Inc Service Manual www faceplacephoto com Page 35 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Network Connectivity 8 Click Import Site Survey Network BSSID RSSI Mode Auth Mode Channel
69. the rest of the system When test ing run the printer directly off an AC power source e Printer test Built in pattern print for Mitsubishi CW9550W A l Turn off printer power 2 While holding down Door Open and Feed Cut buttons turn printer on Continue to hold buttons until you hear a beeping sound then release them 4 Press the Cancel button must hear a beeping sound and release 5 n approximately ten seconds you should see the Data LED turn on it will now print the test pattern mwbdHld 4dtTsdll Apple Industries Inc Service Manual www faceplacephoto com Page 51 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Troubleshooting s Using troubleshooting tables Troubleshooting Tables guide you to appropriate remedies based on photo booth malfunctions The idea is to think of each malfunction or indica tion as a symptom A symptom usually isn t the problem and you shouldn t treat the symptom as the problem Many problems produce more than one symptom Some of these symptoms may be misleading Together all the symptoms generally suggest one or more causes Each cause associates with a treatment procedure Start troubleshooting by finding your booth s symptom on the tables By testing and considering each cause you ll find one or more that seem more likely The Troubleshooting Tables should help you to narrow down the pos sibilitie
70. tom backgrounds on both Windows and Mac a professional photo editing tool should be used such as Adobe Photoshop http www adobe com products photoshopfamily html or GIMP http www gimp org It is also recommended when creating a custom background that you utilize a small logo placed many times over the background If you use one big logo when a user places himself herself into the frame he will block most of the logo When utilizing a small logo in an array it helps to ensure that at least one full logo will always be displayed unless the user really takes up the complete frame If you are using Photoshop you can utilize a free utility to help array the image throughout the full background called Dmonzon Tools which can be downloaded at http dmonzon com freebies 12 photoshop tools and offers an Array Generator Apple Industries Inc Service Manual www faceplacephoto com Page 24 For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Section Custom Background s Enabling Disabling Custom Background Access Configuration Mode Touch Configuration Touch General Settings e Ye Use the ON OFF Sliders to Turn ON and Turn OFF the Custom Background Photostrip Logo From USB OFF 4x6 Logo From USB OFF Save to Drive Alert Users Save to Drive OFF Email Address Capture Online Updates OFF Bill Acceptor Location Under eat _ Custom Backgr
71. turn on the photo booth Otherwise you might damage the printer and or the electronics Make sure that no dust collects on the media Never operate booth components in areas containing dust dirt and metallic powder Contaminants affect print quality camera opera tion circuit board reliability and DBV operation Never pull the media out while the printer is printing Pulling the paper in this way can dam age both the media and the delicate print head Follow media loading instructions precisely Also if instructions do not mention a particular operation then do not do it Otherwise you might jam or damage the print head heating element and gears pe NOTI CE pc This book uses the abbreviation DBV for dollar bill validator This equipment has been tested It complies with Class A device limits pursuant to Part 15 of FCC rules These limits provide reasonable protection against interference when operating the equipment in a commercial environment To ensure Class A FCC limit com pliance use only shielded cables with this unit This equipment generates uses and can radiate radio frequency energy Install and use this equipment according to the instruction manual Otherwise this equipment may cause harmful interference to radio communica tions However these measures do not guarantee interference prevention in a particular installation Operation of this equipment in a residential area is likely to cause harmful inter
72. u using WIFI as WAN or a 4G 3G Wireless Broadband Connection 33 Step 1 Accesing the web DrOWwWSer see ee e 33 Step 2 Using the first time setup wizard see ee ee 33 Sfi X ec 34 og T M 34 XII Do m m 34 20220 Y eeeWa eu 9 34 Step 3 Modem Support amp UDOSlB S iie spos edunt eee 34 To update your firmware follow the steps Delo eee eee e ee eee 34 Step 4 1 If you are using WIFI as WAN 35 Step 4 2 If you are using a 3G 4G broadband network 36 Page III For More Product Information On This 1600 Other Arcade and Amusment Products Visit www BMIGaming com Step 5 Setup system automatic rebo0S see eee 37 Step 6 Setup Failure Checa eee 38 PREG OTA Bg ilo SNR 39 Hardware Specific PC Computer connections 1 ee iree ee Lieeeelieeere nennen annue sa nna n ennum ennnen 40 Hardware generic le Tele PME Lt n 42 Operating requirements 111 e Lesser iieeeruiee enne ennenen nee 42 Equipment characteristics s sssss sese sese sese sese enesenn ennenen ennenen nenen 42 Loading media Film and paperp
73. w it In order to access the Meter Report the application needs to be on the Attraction Screen This is when the video is playing and the START button is visible Once on the Attraction Screen touch the middle section of the bottom of the screen where the text is cycling 5 times and keypad will pop up on the screen The default password for the Meter Report is 54321 We recommend changing it to a more secure password See Configura tion section to check how to change it Once you enter your password the desktop will become visible and the Meter Report will be shown in a moment s How do I interpret it When determining how much money should be in the Cash Box and your Credit Card Account you will need to look at the CURRENT values of CASH EARNED and CREDIT EARNED CASH EARNED 104 00 235 00 CREDIT EARNED 189 00 371 00 TOTAL EARNED 293 00 606 00 e Description System Summary Operator Name Name of the operator See Configuration section to check how to edit it Operator Phone Phone number for the operator See Configuration section to check how to edit it Location Name Name of the location See Configuration section to check how to edit it Location Type Type of Location See Configuration section to check how to edit it Report Will increase each time report is RESET Date Time Start End times of the current report number Ph h Softwar Current version of Smile 2 0 application Printer ID Num

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