BT Falcon Mk 2 IP Phone User Guide
Contents
1. csssccesseceseees Changing the key beep key echo Turning the alarm on off c ccsscesseeeseeees Setting the alarm time cseeeceeseeeeeeeees Setting the alarm periodicity ccscceeeee Setting the alarm tone cscceeeesceeeeeeeees Setting the Contrast cccecesseeesteeeeseeeesees Changing the PIN password setting 39 Setting the password to lock the phone 39 Setting new shortcuts scesseeesseeceseeeeees 40 Programming the memory keys F1 F10 40 Viewing the status of the BT Falcon IP Phone 40 General information Headset Compatibility ccc eeesseeeeteeees Safety information Cleaning Environmental Product disposal instructions Guarantee If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice Getting started Setting up 1 Connecting the handset Connect one end of the handset cord into the handset and the other end into the socket at the back of your BT Falcon IP Phone marked with ar Place the handset in the cradle on the telephone 2 Connecting the headset If you use a headset connect the plug RJ 45 connector of your headset into the port at the back of the telephone marked with afi Press the button to activate the headset mode 3 Connect stand Attach the stand to the underneat2. Handset and Group listening pick up handset and press Headset and Group listening press and WB Switching from one mode to another Telephone handset Handsfree Headset Telephone 1 Press the EGQMB key Press the key handset 2 Replace the telephone handset Handsfree Pick up the telephone Press the key handset Headset Pick up the telephone 1 Press the EEB key handset 2 Press the key If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 17 Using the phone Secrecy At any time you can press to prevent the caller hearing you Make a call Lift handset listen for dial tone and key in number using dialling pad Or enter the number using the dialling pad and then lift the handset Make a call using handsfree Press handsfree function key QQ listen for dial tone and key in number using dialling pad Or enter number using the dialling pad and press EEB Making a call with the headset Press SMD listen for the dial tone and key in the number using the dialling pad Or enter the number using the dialling pad and press Qa 18 Entering details into the Phone Book To enter a space press the B key twice 1 Press the function key QED OctO1 09 00am Soft key option 1 Soft key option 2 Add Use scroll function key to go to soft key option 2 Press soft key L EEE Press soft key LENE Enter name alphanumeric 20
3. Line appearance standby mode Off Line appearance a call is incoming Fast blinking Line appearance is active On Line appearance hold or remote hold Slow blinking 14 Entering characters You can enter characters on the BT Falcon IP Phone by using the numerical keypad in the same way as when text messaging on a mobile phone Below are listed the keys of the numerical keypad and opposite them the letters and characters that they enter Key Lower Case Upper Case 1 1 amp 2 abc2aaaaac ABC2AAAA 3 def3e DEF3E 4 ghi4 iifi GHI4 5 jkI5 JKL5 6 mno6 g MNO6 7 pqrs7 PQRS7 8 tuv8uud TUV8U 9 wxyz9y WXYZ9 0 0 Space lt gt p a ora ee i If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 15 Getting to know your phone Display in idle mode OctO1 09 00am Tes Broadband Voice Telephone Number CallLog Soft key option 1 Soft key option 2 __ Soft key option 3 DNDst Display during a call OctO1 09 00am Number Name Status Call timer Transf Soft key option 1 Soft key option 2 EE e PhBook EndCall Soft key option 3 NewCall 16 Using the phone There are five communications modes Handset mode pick up handset and speak Handsfree mode press QQ Headset mode press
4. OctO1 09 00am Number Name Status Duration Soft key option 1 Soft key option 2 E Roya PhBook EndCall Soft key option 3 NewCall 1 During call press soft key ETEA to put call on hold 2 Presssoftkey lt ME to retrieve held call 24 Call Transfer OctO1l 09 00am Tes Caller Name or Phone Number Soft key option 1 Soft key option 2 CallLog PhBook EndCall Soft key option 3 NewCall 1 Presss ftkey LEE during call 2 Dial the desired phone number to which you want the call transferred 3 The original caller will be put on hold while you confirm the called number will accept the call Press soft key LEA and hang up to transfer the call in some instances you will also need to presss ftkey or press soft key EZS to return to the caller 4 To transfer the call without talking to the called number press soft key Gmail I and hang up If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 25 Using the phone 3 Way Conference Call 1 During call press soft key LENEE 2 Enter desired phone number 3 When called party answers press soft key LEZEA to join all three parties together OctO1 09 00am Caller Name or Phone Number Soft key option 1 Soft key option 2 CallLog PhBook EndCall Soft key option3 NewCall Dropping one participant from the Conf
5. When completed successfully the phone will display the idle screen Oct 01 09 00am Tes Broadband Voice Telephone Number CallLog You are now ready to make calls using your BT Falcon IP Phone Getting to know your phone Buttons 3 soft keys Activate the features described by the text message directly above on the LCD screen Navigation Use to browse the setting options display the last 30 called numbers in standby mode and to navigate the soft key options in editing mode Menu Enables menu access Confirmation key Handset Makes and receives calls Dialling pad Press the dial pad buttons to dial a number Dial pad buttons work exactly like those on your existing telephone In the editing mode it can be used to input characters If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice LCD screen Displays information about the phone settings such as the number dialling out or calling in date time calls status call duration timer etc It is a 6 lines of 20 characters LCD screen Clear Clear characters in editing mode or exit m to standby display long click or return back to the previous page _ Memory keys F1 F10 Are used as speed dial keys Phone Book Enables you to access the Phone Book and view the
6. a preset time To turn on Auto Answer 1 Press the key iam softkey v key twice to Autoanswer then the LEEM I soft key 2 Press the Edit soft key and enter the time in seconds for the answer delay Press LEWE soft key to confirm 3 Press the v key and the L EHE soft key to change the method of accepting the call Handsfiee OT Headset by pressing A or Ys Press LEZE I soft key to confirm To turn off Auto Answer 1 Press the key am soft key v key twice tO Autoanswer 2 To turn Auto Answer off press the EEB soft key To edit the Auto Answer settings 1 Press the key EM soft key v key twice tO Autoanswer 2 Pressthe softkey and change the settings as shown in 2 amp 3 Or if you have added the LESM soft key see Setting new shortcuts page 40 3 Pressthe LEA soft key and follow the instructions above 28 Auto Reject By turning on Auto Reject all incoming alls will be transferred to 1571 Voice Mailbox after a preset time if not answered To turn on Auto Reject 1 Press the key im soft key v key three timesto awet then the L EIE soft key 2 Enter the time in seconds for the required delay Press LE I soft key to confirm To turn off Auto Reject 1 Press the key am soft key v key three times to Autoreject 2 To turn Auto Reject off press the MEE soft key To edit the Auto Reject delay setting 1 Press the key am soft key v key three times to Autoreject 2 Pressthe
7. landfill Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal 42 Guarantee Your BT Falcon IP Phone is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Falcon IP Phone or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the user guide or contact the BT Broadband Voice Helpdesk on 0800 169 1
8. names and numbers the user wants to dial _ Redial Calls the last number dialled _ Mute Activates gt im n D NJ cm r D 5 ED ia a Sa a iq E a aP P aE T o cB dB ae ES Q o Speaker Activates disables handsfree or group listening function and switches the microphone on off deactivates mute function Headset Activates headset mode during a call Volume Adjusts the volume of the handset headset speaker phone ringer phone Getting to know your phone LCD screen Displays information about the phone settings such as the number dialling out or calling in date time calls status call duration timer etc It is a 6 lines of 20 characters LCD screen Dialling pad Press the dial pad buttons to dial a number Dial pad buttons work exactly like those on your existing telephone In the editing mode it can be used to input characters LCD screen main display Date Time Information icons OctO1 09 00am Phone unlock Network status not OK SIP registration status not OK SIP registration status OK Soft key information Network Press the left 40r right scroll function status OK keys to see additional soft key options 10 Soft keys Soft Key Brief Description A gt a gt 1 Input mode switch in edit state Active Activate opt
9. softkey and change the settings as shown in 2 Auto Stop By turning on Auto Stop all outgoing calls will be cancelled after a preset time To turn on Auto Stop 1 Press the key MEE soft key Y key four times to Avtostop then the Em soft key 2 Enter the time in seconds for the required delay Press LEZE I soft key to confirm If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 29 Using the phone To turn off Auto Stop 1 Press the key am soft key v key four times to Autostop 2 Toturn mws off pressthe EEB softkey To edit the Auto Stop delay setting 1 Press the key EM soft key Y key four times to Autostop 2 Pressthe a softkey and change the settings as shown in 2 Do Not Disturb By turning on Do Not Disturb all incoming calls willb immediately transferred to your 1571 Voice Mailbox You can preset time periods for Do Not Di turb to remain active 1 Press the key Em soft key v key five times to doNotwisub then the LENM I soft key Or press the soft key 2 Pressthe L Em soft key and press A or v to turn the service _ EHE or Ea Press soft key to confirm 3 Press y and then the L EE soft key Press m or v to change the time period Options are Forever Relative time Absolutetime Option Forever 4 Press soft key to confirm The idle screen displays ovostrorever Option Relatvetime 5 Press soft key to confirm Press
10. the Y key then press the Em soft key 30 6 Enter the number of days hours and minutes using the keypad that you require Do Not Disturb to be active e g 00 00 10 will keep Do Not Disturb on for 10 minutes then the service will automatically turn off 7 Press soft key to confirm The idle screen displays DNDst 00 00 10 R and the day hour minute will decline until they reach zero Option 4 tei 8 Press soft key to confirm Press the v key then press the L EIE softkey 9 Enter the time using the keypad that you require Do Not Disturb to be deactivated e g 17 10 will automatically turn off Do Not Disturb at ten past five 10 Press soft key to confirm The idle screen displays ovosa70 Phone Lock By turning on Phone Lock no calls can be made from your BT Falcon IP Phone When a call is attempted the display will show wiongnumbe Phone Lock can be password protected and will require a PIN to set and clear see Setting the password to lock the phone page 39 1 Pressthe key iam soft key Y key sixtimes to Phoneloe thenthe EA soft key 2 If password protected enter your password PIN default is 0000 and press soft key 3 Eachpress of the EEA soft key turns the service on and off If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 31 Using the phone Reboot This option forces your BT Falcon IP Phone to carry out a full system r
11. 446 or go to www bt com business broadbandvoice for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 43 Offices Worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2010 Registered office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in the UK Bringing it all together BT
12. BT Falcon Mk 2 IP Phone User Guide Bringing it all together BT Velcome to your BT Falcon N Mk 2 IP Phone Features e 6 Line LCD display Integrated 2 port 10 100 Ethernet switch e Phone services SA pa Call Transfer Call Hold Redial Phone Book Call ice Caller Display e Headset port refer to compatible headsets section e Multiple power options power over Ethernet 802 3af and external power supply adapter This User Guide provides you with all the information you need to get the most from Got everything your phone You must first set up your phone e BT Falcon Mk 2 IP before you can use it This doesn t take long telephone as it is easy to do Just follow the simple e Handset instructions on the next few pages e Handset cord e Ethernet cable Need help e Mains power adapter If you have any problems setting up or using your BT Falcon IP Phone contact the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice e Desk mounting plinth Emergency Calls important information please note Access to Emergency Services is provided but calls including emergency calls to 999 or 112 made via the BT Broadband Voice service may not work in the event of power or broadband connection failure These failures may be caused by reasons outside our control Location information provided to the emergency services is limited to the location details associated with your primar
13. Usethe mor Y keys to select the required F1 F10 memory and press the LESA soft key 3 Enter the required phone number using the keypad and confirm with the LETE I soft key Viewing the status of the BT Falcon IP Phone This information may be requested by the BT Helpdesk if you require support for your BT Falcon IP Phone 1 Press the key LEE soft key v key six times to nman then LEXJE I soft key 2 Information on the status of the phone is displayed 40 General information Important Access to emergency services is provided but calls including emergency calls to 999 made via BT Broadband Voice may not work in the event of power or broadband connection failure These failures may be caused by reasons outside our control Location information provided to the emergency services is limited to the address of the associated telephone line where applicable Headset Compatibility e The BT Falcon Mk 2 IP Phone supports the following Jabra and Plantronic headsets Note Your headset must have an RJ 45 connector Jabra Netcom e With GN1900 GN2000 Biz2400 headset you have to use the cable 8800 00 88 on an RJ 45 headset plug Called DHSG headset plug by Jabra Plantronics e Professional Corded H Top headsets with Quick Disconnect plug and ULOP S19 RJ 45 bottom cable e Professional wireless headsets with electronic hook switch cable Safety information e Do not open the handset or the base This could e
14. ccesseeesseceeseeees 20 Programming F1 to F10 Function Keys 21 Making a call using Short Code dialling Speed dialling csscesscesscesseeseeseeeseees 21 REGEIVIMGGAllSS seadsscssveserearvestevtecesenrevenssives 22 Rej ctiacalll si ssiisscsssssesossscesesessanscsavonvcesscoeves 22 MiSS G CallSi t i acsceticsssssveentstessicveessvocreovcectees 23 Hold and Retrieve a Call ccssecesseeesseeees 24 Call Transfer cssccsscssscesscesscesseesseeseeeseees 25 3 Way Conference Call cscsccsesseeresseeees 26 Dropping one participant from the Conference Call cccsceeseesseeeees 26 Option MEN tls 0 sscseccovserendsesesocesscseceseosenesscs 27 Dial SUDSCHIDO 2 csccscssescasesecedextssescsesvsseveeeasad 27 Call Waiting 2 252 c2tieecanecdectess xetesatectsssstdeesets 27 AUtO ANSWEL cscccccessseceessssecccessseeesessneeees 28 AUTO RE OC siscisis cosscscascescessecessissouasssecosseniees 29 AUTO Sto Deris renesse caeiie 29 Do Not DIStUED 5 5 sscsessesissetessseseascosasasvscsscaezss 30 PMO ME LOCK anae A E 31 REDOOb AE E ER 32 Calling features ccccsscssscsscesssessseeseeseees 32 Eier T AAE A E A 32 E oTe TLE AE E E ERE A A 33 Personal settings Setting the VOLUME weccstedsscieevsercvarcvsriviesceries Changing the ring tone Config menu list ccccccceceeee Changing the date format Changing the time format ccessceseeees Changing the language
15. characters max length and press Use scroll function M key to move down onto uw line Press soft key L ENE Enter telephone number numeric length 24 characters max length and press X3 oN DY WN If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 19 Using the phone 9 Usescroll function key Y to move down onto Default line 10 Press the soft key LEIE to change the ring tone allocated to the entry 11 Use scroll function key A or Y to choose a ring tone and press LEME gt to hear a sample 12 Press soft key LEZ I Making a call using the Phone Book 1 Press Phone Book function key QED 2 Use scroll function keys A v to search list and highlight the required name 3 As required pick up handset or press soft key L EEE or function key QQ or press function key aD Making a call to one of the last 30 numbers you called or received 1 Press soft key EEB and choose from list misello Received ailLog OF Daedcaitog Press soft key LESS I 2 You can view the Dialled Call Log by pressing the key 3 Choose the required name number from the list then as required pick up handset or press soft key Dial or function key QM or function key GD 20 Programming F1 to F10 Function Keys 1 Pressrequired to am key 2 Press soft key LEME and enter number 3 Presssoft key LES I to store entry Soft key option 1 Soft key o
16. eboot and will only be required if requested by the BT Helpdesk or your system administrator 1 Pressthe key iam soft key v key seven times to Reboot then the LEZE I soft key 2 Press the soft key to confirm Calling features Webcare is a web based facility that allows you to manage calling features on the line connected to your BT Falcon IP Phone Before Webcare can be used the Administrator must first set up a password for each line This is managed using Selfcare For more information on using Webcare Selfcare and BT Hosted VoIP consult the User Guide available at www btbroadbandoffice com help Selfcare For Administrator use only By using Selfcare the Administrator can add more lines add geographic numbers and change the calling plan 1 Log into Selfcare using https service btbroadbandvoice bt com selfcare businessYourAccount with the password that was emailed to you 32 2 Click on the Manage your lines link and then select each line in turn making the following changes a Select Password and enter a new password for each of the lines this is the password that will be used to access Webcare The O56nnnnnnnn number will be the username Ensure you keep a record of this information b Select Line name to change the display name of each line this will normally be the user of the line c Select Administrator privileges to give a user advanced Webcare privileges Webcare 1 Contact your Administrator and
17. erence Call 1 Use scroll key A v to highlight the line to be dropped 2 Usescrollkey _ to find the soft key 3 Press soft key to remove line from conference call 26 Option Menu Dial Subscribe By turning on Dial Subscribe your BT Falcon IP Phone will automatically dial a preset number at a preset time 1 Press the key Gm soft key then the LEX I soft key 2 Pressthe EA soft key and enter the number you wish to dial press the soft key 3 Enter the hours and minutes using the keypad of the time that you want to make the call and press the soft key 4 Usethe rN v keys to turn the Dial Subscr be on or off and press the LEZE soft key The idle screen displays viasubscibing Or if you have added the L Ema softkey see Setting new shortcuts page 40 5 Pressthe L 8mm soft key and follow 2 to 4 above Call Waiting By turning on Call Waiting you will be notified when another call is received while you are already on a call If Call Waiting is off the second caller will automatically be transferred to 1571 Voice Mailbox to leave a message 1 Press the key EM soft key v keyto casing thenthe EA soft key 2 Each press of the EEA soft key turns the service on and off If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 27 Using the phone Auto Answer By turning on Auto Answer your BT Falcon IP Phone will answer an incoming call after
18. et specific service OFF OK Confirm setting ON Set specific service ON Option Shortcut to phone services 12 Soft Key Brief Description Park Store a call using Call Park PhBook Shortcut to Phone Book PickUp Answer a call on another phone Play Play music or melody Reject Reject a call Remove Remove a conference participant Resume Resume to original call from call transfer RtPark Retrieve Park Save Save the chosen setting Select Select current item on the screen Stop Stop music or melody Transf Transfer a call TrMail Transfer call to voice mail system UnHold Unhold a held line Up Contrast adjustment User Enter to user sub menu View Show details when data item content is more than LCD can display in one line If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 13 Getting to know your phone Indicator definitions LED Indicator Condition Colour Status Speaker Default Blue Off During FW boot On Loudspeaker is activated during a call On Voice Mail Default Blue Off During FW boot On Voice Mail Blinking Headset Default Blue Off During FW boot On Headset or Headset group listening mode is On activated during call Mute Default Blue Off During FW boot On Mute is active On Feature keys Default Blue Off During FW boot On Used for speed dial keys in standby mode Off
19. h of the telephone by inserting the short tabs into the smaller holes at the back first and then inserting the longer tabs into the larger front holes 4 Power Plug the power lead into the socket labelled DC at the back of the telephone Plug the other end into the mains socket and switch on If your network supports power over Ethernet PoE your BT Falcon IP Phone can be powered from a powered Ethernet switch via the Ethernet cable In this case the mains power adapter is not required 5 Connecting to the network Ensure your router has power and an internet connection Connect the Ethernet cable into the socket labelled LAN at the back of the telephone and plug the other end into the Ethernet port of the router or Ethernet switch as appropriate You can connect a network device to the Ethernet port labelled PC of your BT Falcon IP Phone f you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice Getting started Setting up 6 Provisioning When the power and Ethernet connections are made to your BT Falcon IP Phone it will automatically connect to the BT Business VoIP service The lights on the phone will flash and the display will show Your BT Falcon IP Phone is registering with the BT Business VoIP service which may take several minutes Oct 01 09 00am Tes Provisioning Please Wait
20. ion service Admin Enter to administration sub menu Answer Answer an incoming call Anym Shortcut to Anonymous Autoan Shortcut to Auto Answer Back Return to previous menu CallLog Shortcut to Call log Cancel Cancel an action or exit to previous menu without applying changes CBack Perform Callback function CBlock Shortcut to Call Block CFwd Shortcut to Call Forwarding CidDis Shortcut to Number Display Change Change phone password Config Create a conference call During a call conference and another call is coming pressing the soft key will join a conference DelChr Delete character in edit mode Delete Delete specific entry If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 11 Getting to know your phone Soft Key Brief Description Detail Show detailed information Dial Dial an entered phone number DNDst Do Not Disturb Down Contrast adjustment Dsub Shortcut to Dial Subscriber EndCall Terminate active call Edit Edit parameter content Exit Return to previous menu Format Change display format of specific parameter such like Date and Time etc Hold Hold current active line Join Join several connected calls to create a conference call Lock Shortcut to lock phone Mail Dial to voice mail server MsCall Shortcut to missed call list NewCall Make a new call OFF S
21. ption 2 OctO1 09 00am Making a call using Short Code dialling Speed dialling 1 Pressappropriate to memory key 2 As required pick up handset or press soft key L EEE or function key QQ or function key Qa If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 21 Using the phone Receiving calls When you receive an incoming call the telephone will ring and the LED will flash green The caller s number or name will be displayed if the number is stored in the Phone Book OctO1 09 00am Caller Name or Phone Number Answer 1 As required Lift handset or press soft key EEA or am or EB or ED Reject a call 1 Press soft key Reject to reject the call The call is then diverted to 1571 Voice Mailbox Note Any Voice Mail messages can be retrieved by dialling 1571 22 Missed calls OctO01 09 00am Tes Caller Name or Phone Number Green LED on phone flashing LCD screen indicates number of missed calls Click soft key E and use A v to search list Click soft key MEM to verify called number date and time of call To return the call Lift handset or press soft key EHI or or EB or GSD Oi ee e S If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 23 Using the phone Hold and Retrieve a call
22. request the password allocated to you 2 Log into Webcare using https www bbv youraccount com Login jsp 3 Enter your telephone number typically starting 056 in the Directory number field and your password and click on Login 4 Use the navigation panel on the left to manage your calling features A full description of the options is provided on the Service manual link 5 The Administrator can also manage additional calling features and is able to configure a The lines included in the Multi Access Directory Number MADN b The lines included in the Multiline Hunt Group MLHG If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 33 Using the phone Personal settings Setting the volume 1 Usethe or keys when the telephone is ringing to adjust the ring tone level Or use the E or keys during a conversation to adjust the speech volume Mute 1 Press during the conversation to put the telephone on mute Changing the ring tone 1 Pressthe key LEE soft key LEXW I soft key then EmA softkey 2 Selecta ring tone using the m or v keys You can listen to the ring tone by pressing Play Set the volume by pressing E or 3 When you have selected the desired ring tone and sound level press the LETA soft key 34 Config menu list Confio E If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com busines
23. s broadbandvoice 3 ue Personalize F ee Alarm Clock eect 7 Pl Se a ON Ortcut es Memory Key a ation Ringer Date I Language Key Echo Status Sample text AB H Sample text 1 8 Enter Password Shortcut 1 Shortcut 2 Memory Key F1 Memory Key F2 9 Memory Key F10 APP Version HW Version gt G Q aya 3 3 i o o D Mask uw Using the phone Changing the date format 1 Press the key LEA soft key EZM I soft key gm key then MEA soft key 2 Each press of mem changes the date style 3 When you have selected the desired format press the EMM soft key Changing the time format 1 Press the key LEIA soft key LEEM I soft key v key twice then M EA softkey 2 Each press of M Ea changes 1224h 3 When you have selected the desired format press the EZS soft key Changing the language 1 Press the key LEIA soft key Lm soft key v key three times then L EIE soft key 2 Selecta language using the m or Y keys 3 Pressthe LEZE I soft key to confirm 36 Changing the key beep key echo I Press the key LEA softkey EZM I soft key v key four times then ETE soft key Select OEE or CEE using the A or v keys Press the LEZ I soft key to confirm Turning the alarm on off 1 mn e WN Press the key LEIE soft key v key to Amas LEXE I soft key then LESE softke
24. three times to Pns then LEZE I soft key 2 meso js displayed enter your password using the keypad the default is 0000 and press the soft key 3 Usethe LEMM I soft key to highlight crancerincodee Press the LENS I soft key 4 Enter anew four digit PIN using the keypad and confirm with the soft key Re enter the new PIN and press the soft key Setting the password to lock the phone If the Flag password is set to ON you will need to enter your PIN to lock and unlock the phone 1 Press the key REZE soft key v key three times to Pnsein then LENM I soft key 2 mers js displayed enter your password using the keypad the default is 0000 and press the soft key 3 Pressthe EA soft key each press turns the Flag on off 4 Pressthe am soft key If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 39 Using the phone Setting new shortcuts You can add two new soft keys to the idle screen that are available by pressing the key twice The two options are Autoanswer and Dial Subscibe 1 Press the key LEI soft key v key four timesto stw then LEM I soft key 2 Usethe mS or v keys to highlight one of the options and p ess the L EIE soft key 3 Usethe a or v keys to display the options and press the LETSE soft key to confirm Programming the memory keys F1 F10 1 Pressthe key lEI softkey v key five times to memoyky then LEXMA I soft key 2
25. xpose you to high voltages or other risks Contact the Helpline on 0800 169 1146 for all repairs Cleaning e Clean the handset and base with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental e Do not expose to direct sunlight e Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 41 Using the phone e Do not expose your product to fire explosive or other hazardous conditions e There is a slight chance your phone could be damaged by an electrical storm Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing
26. y Select DEE or C using the A or v keys Press the LETE soft key to confirm When the alarm is On an icon will flash in the display When the alarm time is reached an audible alert will be heard turn off by pressing the key Setting the alarm time 1 Press the key LEE soft key v key to Amas LEM I soft key A key then EE soft key Using the keypad enter the hours then the minutes Press the LETSE soft key to confirm If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice 37 Using the phone Setting the alarm periodicity 1 Press the key LEA soft key v key to amok EZM I soft key v key twice then L EIE softkey 2 SelectOneSh once or Periodic daily using the or Y keys 3 Pressthe LEZ soft key to confirm Setting the alarm tone 1 Press the key LEIE soft key v key to Amax LENM I soft key v key three times then L EmA soft key 2 Select an alarm tone using the mor Y keys You can listen to the tone by pressing Play Set the volume by pressing or 3 When you have selected the desired tone and sound level press the LETSA soft key Setting the contrast 1 Pressthe key fmm soft key v key twice to Contrast then LEXJE I soft key 2 Use the LEMM I and LIE soft keys to change the contrast and press the soft key when the desired level is reached 38 Changing the PIN password setting 1 Press the key LEIE soft key Y key
27. y Business PSTN billing address this may not be where the call was originated If you experience any problems please call the Helpline on 0800 169 1146 or go to www bt com business broadbandvoice In this guide Getting started Setting UP iss scocdesssxucvsesacedventecerevvennsvavdvenseesanens 6 Connecting the handset ccsccesseeesreeees 6 Connecting the headset ceeseeessecesreeees 6 Connect STAN sc tcivestecierivcsccecscveitees dees 6 POWER 2scssinsscseastvessuacescsaetecseaestaaastescasestecavecss T Connecting to the network cessceesseeees 7 PEOVISIONING sesssssedcevescuesssssecassrvsvsvenesesesesasers 8 Getting to know your phone BUTTONS dese Aocdessesesses vedevevieccevetecessivebsvexens eries 9 EEDE E PEE A PE E ct 10 Sofe KOy Siscseetdscts ens rE AEE SENE 11 Indicator definitions cccccessseeseseeeeees 14 Entering characters ssns 15 Display in idle mode cessccesseceeseeceseeees 16 Display during a Call vessecssexhesessssbentssestestecsase 16 Using the phone Switch from one mode to another 0064 17 SOHO CY AE EEE E 18 Maka Call cc ccciacsehsnccisvetecesesdendcssuseasteerares 18 Make a call using handsfree scscceseeeees 18 Making a call with the headset 66 18 Entering details into the Phone Book 19 Making a call using the Phone Book 20 Making a call to one of the last 30 numbers you Called or rece ived ccssc
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