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HP OmniBook 2000, 5500, and 5700 PC Service Manual, 5965-0262

1. 94 Appendix A Technical Specifications Mass Storage Specifications Hard Disk Drive The hard disk drive can be removed by the user for easy upgrades Hard drive manufacturers are subject to change without notice Table 24 Hard Disk Drive Specifications 810 million byte 1 35 billion byte 1 44 billion 2 1 billion byte 3 1 billion byte byte PRML Partial PRML Partial PRML Partial PRML Partial PRML Partial Response Response Response Response Response Maximum Maximum Maximum Maximum Maximum likelihood likelihood likelihood likelihood likelihood MR Magneto MR Magneto MR Magneto MR Magneto Resistive Resistive Resistive Resistive read seek 25ms 7 1 proe 25 ms 2 6 Media Transfer 24 7 inner 44 9 38 1 inner 54 8 38 6 inner 38 6 inner 43 8 inner Mbits sec Mbits sec Mbits sec Mbytes sec Buffer size 128KB read and 128KB read and 128KB read 128KB read 128KB read ME write segmented write segmented and write and write and write buffer segmented segmented Spindle start time 5 sec typical 5 sec typical 5 sec typical 5 sec typical 5 sec typical Reliability AS PA RE O REED AT MTBF Power 300 000 hours 300 000 hours 300 000 hours 300 000 hours 300 000 hours on Hours Unrecoverable 1 0E 13 bits 1 0E 13 bits 1 0E 13 bits 1 0E 13 bits Configuration psss DataHeads 6 16 14 95 Floppy Disk Drive The floppy disk drive can eith
2. Reverse the above Removal Procedure Icon Board Screw F1320 60963 lt gt Icon Board 81 CPU Module HP Authorized Service Providers Only The following table lists the various CPU modules for the OmniBook 2000 5500 and 5700 Table 21 CPU Module Compatibility Matrix CPU Module Part Number Exchange Part 0B2000 0B5500 OB5700 v 100C F1320 60901 F1320 69001 n 120C F1320 60902 F1320 69002 133C F1320 60903 F1320 69003 166C MMX F1350 60905 F1350 69005 P54C 133 F1371 60908 F1371 69008 P55C 133 MM F1371 60909 F1371 69009 150C MMX F1350 60904 F1350 69004 Required Equipment e Small phillips screwdriver Removal Procedure 1 Exit all applications including Windows 2 Turn the OmniBook off and remove the battery and ac adapter 3 Follow the Display Removal Procedure on page 71 and the Keyboard Removal Procedure on page 74 to remove these components 4 Remove the Upper Chassis Case Screw and disconnect the On Suspend Button and Microphone Cables Lift the Upper Chassis Case from the base of the unit See Figure 35 on page 80 5a For the OmniBook 2000 and 5700 follow these steps 1 Remove the two CPU Screws see Figure 37 on page 83 for the location of the screws and disconnect the CPU Fan Cable 2 Gently rock the CPU Module back and forth to remove 3 Remove the two CPU Fan Screws and the CPU Fan see Figure 37 for the location of the screws 5b For the OmniBook 5500 follow thes
3. These messages appear when there is a failure in hardware software or firmware e Informational Messages These messages provide information to the user but require no action e Beep Codes This kind of warning sounds when POST errors occur and the screen is not yet available Beep Codes These multiple beep codes indicate a failure in a simple test of e aportion of base memory e flash BIOS checksum e aportion of conventional memory e a portion of extended memory If the unit fails to boot e all accessories are removed including memory floppy drive docking station modems and other PC Cards printers external displays pointing devices and keyboard e clean AC power is provided no chained battery chargers or auto adapters and press reset If the unit still fails to boot it requires service Beep codes are used to identify a POST error that occurs when the screen is not available Once the screen is operating diagnostic messages are reported to the screen There are beep codes for both fatal and nonfatal system board errors Table 4 POST Beep Codes S S S P S L L P S S S P L L S P S S L P S S L P 26 Display Codes There are a number of Power On Self Test POST tests that are performed after the Beep Code tests Failure of one or more of these tests will result in a displayed failure code such as 03044 It is extremely important not to interpret a failure code immediately as a hardware failure The f
4. MMX 12 1 F1371 60912 Display Label 20000T No Y 1 F1371 60913 Display Label 2000CS No Vo 1 gt DSTN DSTN F1371 60916 DispCablet21 DSTN No MY o E37 60917 Disp contrast brightness pe uec uw slider button F1375 60901 F1375 69001 HDD Drive 1 44GB Yes fv 115 Kip HEWLETT PACKARD HP Part Number 5965 0262
5. 1320 60961 i Y SS R Bezel y HDD cal NI ood ad RUNI RN Plate 1320 60963 1 Scew CPUM2X4L No WW gt 1320 60964 HeatPipe No P y y 1320 60965 F1320 60966 Thermal Tape PT 586 No Y 82C557 C2 C2 Mm m o o o o o o o ce O al Mm o 112 Part Number Exchange Part Description User 0B5700 0B2000 0B5500 Number Replace ll ON F65548 Screw ISOFS M3X6L F1320 60969 Display Label 5500CS F1320 60970 Display Label 5500CT F1320 60971 Trackpoint Cap Bag of Yes 5 Heat Pipe Bracket No V gt Overlay Regulator F1320 60974 Keybdd2 US NN F1320 60975 Keybd2 Germany No F1320 60976 Keybd2 French No v vm I F1320 60977 Keybd2 Spanish No F1320 60978 Keybd2 ltalian NN Y Y F1320 60979 1 Keybd2 Sw______ No v vm Ir F1320 60980 Keybd2 Danish No F1320 60981 Keybd2 SwefFin No Y Y Y F1320 60982 1 Keypi2 UK No F1320 60983 1 1 gKeyb2 Non No Y Y 1320 60984 Keybd2 Korean IN iY Canadian Recovery Kit FRE Yes 1 P Recovery Kit ITA Yes 1 Y i Q Ds 2 o o co a 1320 60986 1320 60988 1320 60989 1320 60990 1320 60991 1320 60993 7 Recovery Kit GER Ves V Recovery Kit SPA Ves V PCAPTICONSMG No BE TFT S 12 1 TFT 12 1 TFT O ER o EE TFT F1321 60901 OB5500 ENG RECVRY Yes d V 01 CDROM AND FLOPPY KIT F1321 60902
6. 3 Phytest Limits the test to just one speed which can be set with BAUD It also uses all null bytes rather than random data Default speed 115200 baud Valid Keystrokes Any keystroke will abort The Full 2 Unit IR test The test passed Must clean boot Aclean boot is required prior to the test see step 1 above The test was aborted Must undock The test cannot run when the OmniBook is docked No reflector unit The computer under test did not receive back any of the packets it transmitted Either the known good computer is not positioned en or is not running the test The test failed RS 232 Port RS232 COM NOTE This test requires a serial loopback connector to be connected to the serial port The RS 232 Port test reads writes to the COM1 serial port IER baud divisor registers and LCR It also checks for the loopback connector and sends a byte through the loopback connector at each of the baud rates The RS 232 Port test is hardcoded to test the UART at 3F8 therefore it can test only COM1 DOS Parameter nne PT Valid Keystrokes The RS 232 test ignores the keyboard User Aborted User aborted test No loopback connector No loopback Sending bytes failed No loopback Register read write test failed 37 Printer Port LPT COM NOTE This test requires a parallel loopback connector to be connected to the parallel port The Printer Port test checks the data port by writing and rea
7. 76 5 Flex the center of the Palmrest Assembly to release the side tabs Disconnect the Keyboard Flex cable The other two cables can remain in place or disconnect to fully remove the Palmrest Assembly 6 Remove the four Keyboard Screws see Figure 33 for the location of the screws T Keyboard Screws F1320 60920 aty 4 T q Mi IS 2A SS N 7 y S N gt Figure 33 Keyboard Screws 7 Lift up the Keyboard be sure to thread the Keyboard Flex Cable underneath the plastic of the Upper Chassis Case 8 To remove the Keyboard further the DC Power Supply Board must be removed Pull up evenly on both tabs of the Power Board See Figure 34 CAUTION Applying uneven pressure when removing the Power Board may cause damage to the connector pins 77 DC Power Supply Board F1350 60909 OB2000 amp OB5700 F1320 60925 OB5500 only UN Figure 34 Keyboard Removal 9 Disconnect the two flex cables from the Power Board Replacement Procedure 1 Reverse the above Removal Procedure Take note to properly thread the Keyboard Flex Cable underneath the plastic of the Upper Chassis Case 78 Icon Board PCA PB ICON HP Authorized Service Providers Only The table below lists the icon boards compatible with the OmniBook 2000 5500 and 5700 Note the column indicating the matching LCD type the icon boards and LCD types must not be mismatched There are no
8. HDD FPC Flex Hard Disk Drive HDD Drive 1 44GB F1375 69001 HDD Drive 2 0GB F1339 69001 HDD Drive 3 0GB F1348 69001 HDD PCB Bracket HDD Plastic Kit HDD Security Cover Icon Assembly I O Bracket Grounding Clip I O Door IR Lens KBD Shielding Plate Keyboard LCD Display LCD Assy 12 1 TFT X F1350 69002 F1350 69002 LCD Assy SMG 12 1 TFT S F1320 69094 F1320 69094 LCD Assy 12 1 DSTN F1371 60906 F1371 69006 Lower Chassis Case Lower Chassis Case 5700 F1350 60914 Lower Chassis Case 2000 F1371 60905 Memory Cover Door Microphone Assembly Palmrest2 Assembly PCA DC Power Supply PCA PB 586 IO Bracket F1350 60901 F1350 69001 PCA PB Icon Board PCA PB ICON SVGA F1350 60907 PCA PB ICON XGA PCA PB ICON DSTN PCMCIA Button Assembly Plastic Foot Printer Port Door Prog Flash IC BIOS Rubber Foot Screw BIOS Door Screw CPU M2 X 4L Screw CPU M2 6 X 6L Screw FTB M2 6x10L Screw FTB M2 6x8L Screw HDD Door Screw ISOF M2 6x6L Screw ISOP M2x6L Nyl Screw ISOP M2 6X8L NYLOK Screw ISOT M2 6x4L Screw Keyboard Standoff M2x11 75 Nyl Standoff M2x15L Nyl Std Li lon Battery Sub Batt NiMHd Upper Chassis Case Video RAM Note this is a partial parts list For a complete parts list please refer to Appendix E or the Product Support Plan For a complete listing of available localized keyboards refer to Appendix E or the Product Support Plan ZZZX lt lt lt lt za lt a lt lt 4 ZEE E
9. qty 2 Figure 25 Display Screws Figure 26 Icon Assembly Removal 72 Display Grounding g Display Cables 3 oe Display Chassis Screws F1081 60939 qty 2 Display Grounding Cable Figure 27 Display Cables Replacement Procedure 1 To replace reverse the above Removal Procedure Take care to properly position the Display Flex Cable It must be wrapped three times around the post See Figure 28 CAUTION To avoid crimping the icon assembly flex cable ensure that it is tucked inside of the icon assembly tunnel Figure 28 Display Flex Cable Position 73 Display Labels The OmniBook replacement display must be affixed with four labels before it is suitable to return to the customer The below table summarizes the proper labels for each OmniBook and display type The illustrations that follow demonstrate the appropriate placement of the Windows 95 Intel and OmniBook model labels for each of the three display sizes available Table 19 Display Label Compatibility Matrix Display OmniBook HP OmniBook Windows 95 OmniBook Intel Inside Size Type Model Label Label Model Label Label 12 1 DSTN SVGA 12 1 TFT SVGA 11 3 DSTN SVGA 10 4 TFT SVGA 5500CT F1065 80005 7121 7353 F1320 60970 5182 5113 12 1 TFT SVGA 12 1 TFT SVGA 5700CT F1065 80005 7121 7353 F1350 60917 7121 7455 12 1 TFT XGA 5700CTX F1065 80005 7121 7353 F1350 60918 7
10. Default pl le uM change could indicate a virus DOCK and UNDOCK Passwords See Figure 14 Passwords Menu Screen on page 50 PC Identification blank The text entered here maximum of 4 lines of 24 characters per line will be displayed at BOOT time Possible text name address phone number company or other asset tracking information Internal Cache Selected not selected Selected Enable internal CPU cache for faster performance External Cache Selected not selected Selected Enable external CPU cache for faster performance This setting is not available on the OmniBook 2000 Passwords Menu The password option of the system menu provides an interface to enter and modify administrator and user passwords See Figure 14 for an example of the password menu An explanation of each password option is provided in Table 9 Disks Input Output Power Exit Date and Time System Boot Devices CPU Type Pentium _ Docking Messages Bus Clock 158 MHz PC Identif Password option J Internal Set Admin password Memory J External C Set User password Base Extended Shadow Reserved Total RAM Cache Ext Set passwords options Figure 14 Passwords Menu Screen 50 Table 9 Password Menu Settings Setting Parameters Default Comment Passwords Password option Admin Password Save modifications to none selected Admin Password is required before required to
11. 60923 OB2000 8 OB5700 Figure 39 Additional Screw for Logic PCA Removal 3 Follow the CPU Module Removal Procedure on page 85 and the Icon Board Removal Procedure on page 79 to gain access to the Logic PCA Board 4 Now remove the Card Bus Bracket OB2000 8 OB5700 only then the Keyboard Shielding Plate five screws See Figure 40 on page 87 for location of the screws 86 5 To remove the Logic PCA Board from the Lower Chassis Case three screws two standoffs the FFC Cable T B to M B and the HDD FPC Flex must first be removed See Figure 41 on page 88 for the location of these components The IR Lens and Bezel are now accessible Apply even pressure to both sides of the HDD FPC Flex when removing or CAUTION replacing to avoid damage to the connector pins on the Logic PCA Card Bus A led Bracket Screw Screws qty 5 F1350 60924 Shielding Plate i F1320 60963 aty 1 A I i L I I I l l I gt G rd Bus Bracket F1350 60916 0B2000 amp OB5700 only Keyboard Shielding Plate F1320 60960 Figure 40 Keyboard Shielding Plate Removal 87 Screw F1350 60924 7 eae Screw Standoff F1350 60924 pied 000 T Dock Grounding i Spring Plate FFC Cable F1320 60962 T B to M B I l F1320 60950 Standoff Screw F1350 6092 x I 9350 60929 51350 60924 aas B i M HDD to FPC Flex F1320 60961 B PCA and Bracket oar F1320
12. Aborts the test and all other keys are flushed User Aborted Video RAM is bad 33 CPU CPU EXE The CPU test checks the general purpose registers by copying a bit pattern through each register Then a test of the Translation Lookaside Buffer is performed DOS Parameter Valid Keystrokes Action The CPU test ignores the keyboard Failure Message User Aborted User aborted test Failed The register test failed 1i i Failed 3 The CPU is in protected mode must clean boot 1 Failed 4 The Translate Lookaside Buffer test failed RAM RAM COM The RAM test checks the base 640K of RAM first then the remainder of memory DOS Parameter Valid Keystrokes Aborts the test all other keys are flushed User Aborted User aborted test zou Failed 3 Could not move to new code segment RAM is bad 1 must clean boot ROM ROM EXE The ROM test performs a 1 byte arithmetic checksum on the ROM block at address F000 DOS Parameter Valid Keystrokes The ROM test ignores the keyboard User Aborted User aborted test PCMCIA PCMCIA COM The PCMCIA test sets up the TI CardBus controller chip tests IRQ 3 and restores the chip DOS Parameter 0 Testlower slot 1 or any non 0 value Test upper slot Valid Keystrokes The PCMCIA test ignores the keyboard Failure Message Error Code Meaning User Aborted IRQ fail Internal IR FIRTEST EXE This test performs a minimal tes
13. Cables oooonncooccccnnnccononcnoncccnnncnnnnnnn ono cnnnn cnn nan n nn rra nn n cnn rr n rra rra 73 Figure 28 Display Flex Cable Position sessssssssssseeneeeennmm enne 73 Figure 29 10 4 Display Label Placements sssssssssssenen eene 74 Figure 30 11 3 Display Label Placements sssssssseeene nennen 75 Figure 31 12 1 Display Label Placements ooooonconnnncccccccnnnccconnonnncccnnncnnnnnnn nn cnn eee 75 Figure 32 Palmrest Assembly Removal sees 76 Figure 33 Keyboard ScreWS oooccoooccccnnccconnncoonnccnnncnnnnnnnn nn cnn nn nr naar rr nr cnn rana nr 77 Figure 34 Keyboard ReMoOVal oooooccconccccononoconcconnncconnnnnonoconnncnnnnnnn nn ncnnnnnnn nnne rn rn ran nr rr nana rn nn cnn 78 Figure 35 Upper Chassis Case Removal rururrrrnnnrrrrnnnnnnnnvrnnrrrrnnennnnrnnnnnrrrnnnennnrernnnrrrrneeeenenn 80 Figure 36 Icon Board RemMoOVal oooccococccconccooocccnnnconnnnnnonoconnncnnnnnnn nn n cnn nn nr naar rn nn rn nr seni nn nnne nnns 81 Figure 37 CPU and CPU Fan Removal OB2000 8 OB5700 ONlY coooccccnncccccccccnnconanaancnccinnnnns 83 Figure 38 CPU and Heat Spreader Removal 0B5500 only 0ooocooccccconccoconocanacccnnnacananannncnnnnnos 84 Figure 39 Additional Screw for Logic PCA Removal 86 Figure 40 Keyboard Shielding Plate Removal rnnnrrrnnnnnnnnnnnnnrrrrnnennnnnnnnnnrrrnnnnnnnrrrnnnrrrnenesnnenn 87 Figure 41 Logic PCA Board ReMoOVal
14. F1320 60926 F1320 69026 PCA PT 586 with I O E bracket F1320 60927 MemoryCoverDoor Yes Y Y F1320 60928 VODor Nes F1320 60929 PlasticFoot Ves F1320 60930 LowerChassisCase No F1320 60931 Upper Chassis Case Disp Panel Plastic 12 1 No TFT Disp Cover Plastic 12 1 No TFT a Disp Panel Plastic 10 4 TFT da TFT ad se a DSTN Disp Cover Plastic 11 3 No DSTN 1320 6093 Display Hook Left No 1320 6093 Display Hook Right No 1320 60940 Display Hook Button No No Y Q Ds bud o Q eo T TI C2 C2 m m o o o o o Q c co Co C2 A N Y Y Y Y TI T TI TI C2 C2 C2 m m m o o o o o o Q Q Q c co c C2 C2 C2 N o al 8 9 1320 60942 Flex Cable 11 3 LCD No Y Y Y Y Flex Cable 12 1 LCD No ERA 1320 60941 Flex Cable 10 4 LCD A A A SVGA Y TT TT TT TI TI wo Nm o O e c E 09 Y Y FFC Cable T B to M B No 10 PIN 1320 60951 Stand Off H 11 75mm A 8 i 1320 60949 PCMCIAButtonAsmbly Yes No 1320 60952 IRLens No No No Yes Y Y Y No No No No No 1320 60947 HDD Plastic Kit 1320 6094 I O Bracket No No No No O 1320 60955 1320 60954 HeatSink gt tand Off M2X15L Eas pe pe ll E EF ET Y Y Y 1320 60957 Y 1320 60958 Rubber Foot Yes E n o Bezel o v Y pv 1320 60960
15. OB5500 FRE RECVRY Yes Y V 01 CDROM AND FLOPPY KIT F1321 60903 OB5500 ITA RECVRY Yes Y V 01 CDROM AND FLOPPY KIT F1321 60904 OB5500 GER RECVRY Yes i V 01 CDROM AND FLOPPY KIT F1321 60905 10B5500 SPA RECVRY Yes 1 V C3 N e O e co c ER TI wo Nm O O e c ER TI TI C2 C2 m m o o o o o Q o ce o al 113 Part Number Exchange Part Description User OB5700 OB2000 OB5500 Number Replace V 01 CDROM AND ee 1321 60906 LaptopGrp Train Kit No WM Y 1321 60907 ProgFlashIC BIOS No Y 1335 60901 F1335 69001 64MBRAM Ves WM Y Y F F1336 60901 F1336 69001 6X CD ROM Assy es mH 5500 F1338 60901 External Battery Recharger 1339 60901 F1339 69001 HDD Drive 2 0GB 1347 60901 F1347 69001 10x CD ROM Drive F1348 60901 F1348 69001 HDD Drive 3 0GB Yes M pecan E mer e P ECL OB2000 5700 Nor sime ue ipn F1350 60902 F1350 69002 LCD Assy 12 1 TFT X No v f No v F1350 60905 F1350 69005 CPUModule 166C No Y 1 F1350 60906 CPUFa Nm Y Y F1350 60907 PGAPB IGON SVGA No Y Y F1350 60908 1 PGAPB IGONXGA No Y F1350 60909 1 JPCA DCPowerSupyNo Y V F1350 60910 WO Door Nes Y mv F1350 60911 WO Bracket No Y mv F1350 60912 NENNEN Bracket Grounding Clip F1350 60913 EMI Spring for LCD Hinge F1350 60914 LowerChassisCase No Y 1 F1350 60915
16. On all other OmniBook models if more than 15 total pixels anywhere on the display are bad then the display should be considered for replacement These are the only conditions in this guideline that may call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement 3 Ifa display is considered for replacement it should be clear to the customer that cosmetic variations on the replacement display may also exist and may require the customer to use a work around to obscure the cosmetic imperfection 4 Customers with cosmetic based complaints only that do not conform to the above conditions and tests will not normally be considered for display replacement It will be left to the judgment of the HP responsible person working with the customer to identify work arounds that are reasonable and appropriate for the individual customer Customers who must have a more perfect display solution should consider switching to an OmniBook with a DSTN display We expect over time that the industry will continue to improve in its ability to produce displays with fewer inherent cosmetic imperfections and we will adjust our HP guidelines as the improvements are implemented 102 Appendix D Assembly Sub Component Breakout The following pages contain a breakout of various sub components of the major replaceable assemblies for the OmniBook 2000 5500 and 5700 The chart indicates whether or not the sub comp
17. PC ID texts proceeding beyond the selected Save Setup changes actions The Admin Password if defined is ALWAYS required to save changes to these checkboxes User Password Turn ON Always none selected Password is required before required to Turn ON after proceeding beyond the selected FN Suspend actions and is ALWAYS required Undock to save changes to these Save Setup changes checkboxes Admin Password can be used in place of any User password Disable hard disk Selected Not selected Not selected Check to remove password locking drive lock of the hard disk Set Admin password none Allows entry of Admin password Set User password none Allows entry of User password Disks Menu The disks menu of the SCU provides an interface to modify floppy and hard disk drive parameters See Figure 15 for an example of the disks menu An explanation of each disk parameter is provided in Table 10 Exit System BES Input Output Power Devi Floppy Disk Drive Systen Flop Hard Disk Drive CPU Type Bus Clock Pentium 158 MHz Hard Serial Port COM1 Addr 3F8 IRQ 4 IR Port COMZ Addr 2F8 IRQ 3 Parallel Port LPTi Addr 378 Memory Base 648 KB Battery 1 Charge Extended 15368 KB Shadow 96 KB Reserved 288 KB Total RAM 16384 KB Cache Ext 512 KB Configure floppy disk drive Figure 15 Disks Menu Screen 51 Table 10 Disks Menu Settings S
18. The tables in this section show typical resource usage as set up by the OmniBook BIOS Plug and play operating systems drivers and SCU settings may change some of the entries System Interrupts The following tables list the available interrupts for the OmniBook 2000 5500 and 5700 Table 27 System Interrupts for the OmniBook 2000 and 5700 0 Systemtimer 4 5 Grystalsound 4 6 Floppy drive S 7 LPT1 parallel por 4 8 Real time clock 4 Een MINE v e n a A i 10 PCI type interrupt CardBus undocked SCSI docked 11 Free s O PAE 13 Coprocessor 4 14 Internal hard disk primary IDE controller 15 Internal CD ROM secondary IDE controller 5 7 10 11 12 13 14 15 Table 28 System Interrupts for the OmniBook 5500 0 _ System timer 5 Crystal sound 1 0 0 OO 6 Flppydive 0 Z2 O 7 LPTi parallel por O 8 ReaHimeclock 0 O 9 MIDI 10 11 12 MIDE O Fast IR undocked AMD SCSI docked Free Free Mouse 13 Coprocessor 14 Internal hard disk primary IDE controller 5 7 10 11 12 13 14 97 Internal CD ROM secondary IDE controller free if no internal CD System Memory The following tables list the memory maps for the OmniBook 2000 5500 and 5700 Table 29 System Memory Map for the OmniBook 2000 and 5700 C0000 CAFFF Chips amp Technologies video BIOS CB00
19. are specific items of information relating to a group Attributes of the Mouse group for example include the number of mouse buttons and the name and version number of the mouse driver being used Hewlett Packard has developed a number of extensions to DMI to allow the enhanced features of HP OmniBook Notebook PCs to be managed with DMI These extensions cover e Administrator and user passwords e Tattooing a string of characters that uniquely identifies the computer Note The DMI software package included with the OmniBook can only be used with the HP OmniBook Notebook PC For full details of the structure of the MIF file including an explanation of the meaning of the fields of groups and attributes and how to write an application program that accesses this information you can access the DMTF FTP server ftp dmtf org or the DMTF Web Pages at the URL www dmit org Contents of the DMI Package The DMI software and associated documentation is supplied either pre installed on the OmniBook s hard disk drive or on two flexible disks The contents of the package are the same in both cases Since the information accessed by the DMI software is specific to a particular computer it must be installed on each computer separately 45 The following software is supplied with the DMI package e A Microsoft Windows utility SETUP EXE to install and initialize the DMI software e A Windows utility HP TopTools After DMI is installed this ut
20. executed from a DOS command line following a clean boot For a system that normally boots to Windows for Workgroups press F5 at bootup after the BIOS displays the CPU speed This will boot the OmniBook to a DOS command line For a Windows 95 system press Shift F5 The user interface may be invoked or individual tests can be initiated from the command line When executed from the command line a test may or may not display results but always terminates with either a zero for success or a non zero for failure the DOS errorlevel will be set accordingly Non zero results can be unique for each test a result of 2 from a RAM test has a different meaning than a 2 from the serial test The diagnostic program is located in the c omnibook diag directory The main diagnostic program user interface is invoked by typing diag at the command line The main program looks for executables to perform individual tests using the same path with which it was invoked For example if the program was initiated by typing c omnibook diag diag from the root directory then the diag directory will be searched for individual test programs Logging Test Results Results can be logged to a file in the current drive and directory by pressing Alt L Only failures are written to the file The log file is in ASCII format with the following layout date time test label failure description The main program performs the logging When logging is enabled for the first time via
21. side tabs are released Reverse to replace Memory Cover F1320 60927 Use a flat blade prying device or fingernail to pry the memory cover off To replace snap the cover into position PCMCIA Button Assembly F1320 60949 Unfold the button grasp firmly and pull free Reverse to replace Plastic Feet F1320 60929 Flip the foot into an open position Twist the foot to remove Reverse to replace Printer Port Door F1125 60918 Open the door and flex the center of the door until the side tabs are released Reverse to replace Rubber Feet F1320 60957 Place a probe or similar device between the rubber foot and the plastic of the bottom case Pry upward to pop the foot out To replace firmly press the foot into the hole Trackpoint Cap F1320 60971 Grasp the cap firmly and pull upward Reserve to replace 70 Display HP Authorized Service Providers Only The below table summarizes the compatibility of displays between the OmniBook 2000 5500 and 5700 Please note that the proper Icon Board must be matched with the corresponding display type and manufacturer Table 18 Display Compatibility Matrix Display Part Display Type 0B2000 OB5500 0B5700 Icon Board Part Number F1320 69004 10 4 TFT KG PCA PT ICON F1320 60924 F1320 69005 11 3 DSTN IA RCA PT ICON F1320 60924 F1320 69006 12 1 TFT Hitachi Y aa PT ICON F1320 60924 F1350 69002 12 1 TFTXGA Y PCAPB ICON XGA F1350 60908 _ F1371
22. 0 CBFFF Enhanced parallel port BIOS CC000 CFFFF D0000 D1FFF TI1131 PC Card Controller D2000 E7FFF E8000 FFFFF Plug and play ISA PCI and System BIOS Table 30 System Memory Map for the OmniBook 5500 System Input Output Addresses The following tables list the available I O addresses for the OmniBook 2000 5500 and 5700 Table 31 System I O Addresses for the OmniBook 2000 and 5700 IDE but mastering registers 98 Table 32 System I O Addresses for the OmniBook 5500 Sound 0 y Sound DMA Channels The following tables lists the available DMA channels for the OmniBook 2000 5500 and 5700 Table 33 DMA Channels for the OmniBook 2000 and 5700 Sound record o Sound playback Floppy drive Sound playback 99 Appendix B Hewlett Packard Password Removal Policy If the user forgets the system password there is a master password that will unlock the OmniBook The user calls Technical Support to determine this master password as follows 1 Support will tell the user the keys to type at the password entry screen alt shft f1 0 2 The OmniBook generates and displays an encoded master password This is displayed under the normal password entry area At this point this is the only password that will unlock the OmniBook unless the user presses ESC to remove the encoded master from the password entry screen Then the user s stored password can be entered 3 The user reads the
23. 1 F1375 69001 Y F1350 60920 Required Equipment e Small phillips screwdriver Removal Procedure 1 Exit all applications including Windows 2 Turn the OmniBook off and remove the battery and ac adapter 3 Remove the screw and Security Cover located at the back end of the hard disk drive See Figure 21 gt Hard Drive Screw F1320 60919 Hard Drive Security Cover F1320 40001 Figure 21 Removing the Hard Disk Drive 4 Firmly slide the drive out of the compartment This will take some force 5 If the new hard drive does not have a plastic case the old plastic case can be removed from the old hard drive by removing the four screws on the bottom of the case Depending on the manufacturer of the replacement hard drive the screw hole placement may vary The 67 plastic portion of the hard drive may need to be removed to gain access to the screws of the plastic kit See Figure 22 6 Now the hard drive can be slid out of the case See Figure 23 Hard Drive Hard Drive Plastic Kit F1350 60920 OB2000 amp OB5700 F1320 60947 OB5500 only Figure 23 Removing the Hard Drive Plastic Kit Replacement Procedure 1 Reverse the above Removal Procedure 68 Floppy Disk Drive End User Replaceable CAUTION Do not remove the floppy disk drive while the OmniBook is actively reading or writing to it Wait until the disk is inactive Required Equipment e none Removal Procedure 1 Slide the r
24. 121 7455 Windows 95 Label OmniBook Model Label Intel Label Figure 29 10 4 Display Label Placements 5 7121 7455 for OmniBook with MMX Technology 5182 5113 for OmniBook without MMX Technology 74 Align top edge with edge of display opening Windows 95 Label Intel Label OmniBook Model Label Mel Labe Center vertically between brightness and bottom of display panel x f 2 Align with center of Windows 95 label Figure 30 11 3 Display Label Placements Center vertically between latch opening top edge and ____ rubber bumper bottom edge OmniBook Model Labe Intel Label Align bottom edge with bottom edge of display opening Center both labels horizontally in space permitted Figure 31 12 1 Display Label Placements 75 Keyboard HP Authorized Service Providers Only Required Equipment e Small phillips screwdriver Removal Procedure 1 Exit all applications including Windows 2 Turn the OmniBook off and remove the battery and ac adapter 3 Follow the Hard Disk Drive Removal Procedure on page 67 and the Floppy Disk Drive Removal Procedure on page 69 to remove these components 4 Remove the four Palmrest Screws see Figure 32 for the location of the screws Note the Display is shown removed for illustrative purposes it is not necessary for the repair procedure Palmrest Screws F1081 60942 aty 4 Figure 32 Palmrest Assembly Removal
25. 34 69001 v 4 16 MB F1135 60901 F1135 69001 32 MB F1136 60901 F1136 69001 64 MB F1335 60901 F1335 6909 v v Required Equipment e Flat bladed prying device or fingernail Removal Procedure 1 Exit all applications including Windows 2 Remove the ac adapter and battery ies from the OmniBook 3 Use a flat bladed prying device or fingernail to remove the cover from the memory expansion slot 4 Pull out the memory board by lifting up on the removal tab See Figure 20 Memory Cover F1320 60927 Memory Module Figure 20 Removing Memory 65 Replacement Procedure 1 Align the memory module over the connector slots and firmly press into place CAUTION Avoid pressing the center of the memory module This action could crack the board 2 Replace cover and battery ies and reset the OmniBook 66 Hard Disk Drive End User Replaceable Whereas all the hard disk drives are compatible between the OmniBook 2000 5500 and 5700 the table below indicates which hard drives were originally shipped with each corresponding OmniBook Table 17 Hard Drive Availability Matrix Hard Drive Part Number Exchange p n 0B2000 0B5500 OB5700 Hard Drive Plastic Kit Part 810 MB F1191 60901 F1191 69001 1v 1F1320 60947 1 35 GB F119260901 F1192 69001 17 1F1320 60947 2 1 GB F1339 60901 F1339 69001 vY 1v F1350 60920 3 1 GB F1348 60901 F1348 69001 1v F1350 60920 1 44 GB F1375 6090
26. 60965 IR Lens F1320 60952 F1320 60958 Figure 41 Logic PCA Board Removal Replacement Procedure 1 Reverse the above Removal Procedure 88 Programmable Flash BIOS IC HP Authorized Service Providers Only The replacement BIOS IC will contain enough basic BIOS programming to boot the OmniBook However after replacing the IC the BIOS must be reprogrammed Hewlett Packard prefers that the system is programmed with the latest BIOS for the respective OmniBook The latest BIOS can be downloaded from the WWW see Table 1 Additional Resources on page vi Required Equipment e Small phillips screwdriver e 5mm hexdriver OB5500 and OB5700 only e BIOS Insertion Removal Tool F1371 60904 Removal Procedure 1 Exit all applications including Windows 2 Turn the OmniBook off and remove the battery and ac adapter 3a For the OmniBook 5700 and 5500 follow the Logic PCA Board Removal Procedure to gain access to the BIOS IC Turn the Logic PCA over and proceed with step four 4 below 3b For the OmniBook 2000 remove the Flash BIOS Door as shown in Figure 42 Flash BIOS Door Screw F1371 60902 M m Flash BIOS Door F1371 60901 c ME Figure 42 Flash BIOS Door Removal 8 At a later date the OmniBook 5700 will be compatible with the OmniBook 2000 s Lower Chassis Case At that time removal of the Logic PCA will not be necessary to gain access to the Flash BIOS IC it will be accessible via t
27. 69006 12 1 D8TN 1 1 PCAPB ICON DSTN F1371 60911 At the time of this printing Samsung is considered the primary supplier of 12 1 TFT displays Unless otherwise indicated all 12 1 TFT SVGA orders should be placed against F1320 69094 However this is subject to change without notice Required Equipment e Small phillips screwdriver Removal Procedure Exit all applications including Windows Turn the OmniBook off and remove the battery and ac adapter Follow the Hard Disk Drive Removal Procedure on page 67 Turn the unit over and remove the two display screws located under the plastic feet See Figure 25 on page 72 Turn the unit back over and remove the Icon Assembly by applying pressure with the thumbs See Figure 26 on page 72 Note it is helpful to lift up on the display slightly 6 The Icon Assembly flex cable may be disconnected at this point to completely remove the Icon Assembly however it is not necessary for the removal of the display 7 With the Icon Assembly either removed or out of the way disconnect the Display Cables and the two Display Grounding Cables See Figure 27 on page 73 Ron e 1 Refer to Table 20 Icon Board Compatibility Matrix on page 79 For the OmniBook 5500 only 3 For the OmniBook 2000 and 5700 only The type of display cables such as flex or wire harness may vary depending on the type of display such as TFT or DSTN 71 Display Chassis Screws F1081 60939
28. CSI 2 ports Optional port replicator with parallel serial video out keyboard PS 2 mouse MIDI joystick and audio ports Microsoft Windows for Workgroups 3 11 and MS DOS 6 22 co loaded with Microsoft Windows 95 Windows 95 compatible Plug and Play BIOS Advanced Power Management 1 2 DMI 1 1 under Windows 95 with TopTools HP PIM and Financial Calculator On line documentation e 2 level password protection e Hardware based hard drive password e Electronic serial number in CMOS accessible through DMI PC ID tattooing e Kensington lock slots 3 year return to HP for repair 1 year on battery and accessories parallel serial XGA out up to 1024 x 768 x 256 keyboard PS 2 mouse MIDI joystick audio and SCSI 2 ports Microsoft Windows for Workgroups 3 11 and MS DOS 6 22 co loaded with Microsoft Windows 95 Windows 95 compatible Plug and Play BIOS Advanced Power Management 1 1 HP PIM and Financial Calculator On line documentation e 2 level password protection PC ID tattooing and serialization e Drive lock e Kensington lock slots 3 year return to HP for repair for premium models 1 year return to HP for VL s 1 year on battery and accessories parallel serial XGA out up to 1024 x 768 x 64K keyboard PS 2 mouse MIDI joystick audio and SCSI 2 ports Optional port replicator with parallel serial video out keyboard PS 2 mouse MIDI joystick and audio por
29. DI joystick port One Type Ill PCMCIA slot or use as two Type II slots with 3 3 V or 5 V support Optional docking system with one PCI ISA and one ISA slot instantly 2 minute low battery warning Floppy disk drive internal external can be replaced with a second battery or CD ROM drive e Hard disk drive e RAM e Battery 1 44 billion byte or 2 0 billion byte hard drives Internal 3 5 inch 1 44 MB standard swaps with CD ROM or enhanced battery usable externally Optional internal 10x Self refreshed FPM DRAM 16 or 32 MB models expandable to 128 MB 8 16 32 and 64 MB RAM modules available 16 bit with Sound Blaster Pro and MIDI support Stereo sound via two built in speakers e 9 pin 115 200 bps RS 232 port 25 pin bidirectional ECP EPP parallel port e XGA out up to 1024 x 768 x 64k e Fast IR IRDA compliant 4Mbps e Expansion bus connector e PS 2 keyboard mouse port Headphone stereo out port e Stereo in and microphone ports MIDI joystick port One Type Ill PCMCIA slot or use as two Type II slots with 3 3 V or 5 V support Zoomed video support for lower slot CardBus support both slots Optional docking system with one PCI ISA and one ISA slot ss HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000 Pre installed Software Security Features Warranty parallel serial XGA out up to 1024 x 768 x 64k keyboard PS 2 mouse MIDI joystick audio and S
30. LA Packaro Service Manual HP OmniBook 2000 5500 and 5700 For other Service and User Manuals go to www ManualDepot com Notice In a continuing effort to improve the quality of our products technical and environmental information in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard As an ENERGY STAR partner HP has determined that these products meet the ENERGY STAR guidelines for energy efficiency All Certifications may not be completed at product introduction Please check with your HP reseller for certification status This equipment is subject to FCC rules It will comply with the appropriate FCC rules before final delivery to the buyer ENERGY STAR is a service mark of the U S Environmental Protection Agency IBM and OS 2 are registered trademarks and TrackPoint is a trademark of International Business Machines Corporation Pentium and the Intel Inside logo are registered trademarks and MMX is a trademark of Intel C
31. Loses time 58 e Verify known good power source e Push reset button e Try pulling RAM module and re inserting e Send in for repair e Eliminate any s w configuration conflicts e Send in for repair e Run BIOS upgrade program e Send in for repair e Send in for repair e It is normal for the cursor to drift slightly as the circuit does a self calibrate every once in a while e Send in for repair e Plug AC adapter into unit and let it charge for at least 24 hours e PT CPU e RAM module e PT DC e PT 586 e PT ICON e Swap with reference CPU to check Replace original CPU if not fixed e Make sure RAM is seated properly remove and re install to check e PT 586 Possible burnt R92 hangs up audio IC e PT ICON e Corrupt EEPROM run BIOS upgrade e PT 586 e Damaged U10 e Be sure keyboards are tested with the correct palmrest The latest TrackPoint sensor CTS must match up with a CTS palmrest Mismatched keyboards and palmrests result in the cursor moving in the opposite direction of intended movement e Refer to Service Note 5500 04 e Refer to Service Note 5500 01 for IC problem e Keyboard and palmrest e Mismatched palmrest and keyboard pair e PT 586 Philips IC Symptom PCMCIA failure Slow audio and display Computer gets hot Call Center e Send in for repair if still losing time e Check device manager in Win95 for resource conflicts e Send in for
32. Port Definition Keyboard Setup Key Delay Key Repeat Rate Keyboard Numlock External Devices VGA Display device Television Type Force recognition of external VGA Enable External FN Key Ignore External None COM1 Addr 3F8 IRQ 4 COM2 Addr 2F8 IRQ 3 COMBS Addr 3E8 IRQ 4 COM4 Addr 2E8 IRQ 3 None COM1 Addr 3F8 IRQ 4 COM2 Addr 2F8 IRQ 3 COMBS Addr 3E8 IRQ 4 COM4 Addr 2E8 IRQ 3 None LPT1 Addr 378 LPT2 Addr 278 LPT3 Addr 3BC Standard AT Centronics Bidirectional be 2 Ya sec Ye sec 34 sec 1 sec 2 cps 6 cps 10 cps 15 cps 20 cps 30 cps Selected Not selected External VGA if attached LCD off Both external VGA and LCD NTSC PAL Selected Not selected Selected Not selected Selected Not selected COM1 Addr 3F8 IRQ 4 COM2 Addr 2F8 IRQ 3 mE NEN 10 cps Not selected External VGA if attached LCD off Not selected Selected Not selected Select the delay period to wait after a key is pressed before it will begin to repeat Select the rate at which keys will be repeated when they are held down longer than the Key Delay period Start computer with NUM LOCK enabled When External VGA is selected if an external VGA monitor is detected it will be enabled and the LCD will be turned off When Both external VGA and LCD is selected both are ALWAYS on Select the television type This setting is available onl
33. S RERE NKK SS ZEE ZEE LESE LS VSN NSN SNS SSSSSSASAS ZEE ZE P X EZ cu ES SS TRER BREER ZEE es 2 2 2 ee es zz ES KK KK ESO SES SES SO SES SES SES KKK SES SES SS 16 Figure 7 OmniBook 5500 Exploded Diagram 17 Table 3 OmniBook 5500 Parts Identification Description 1 1 1 PartNumber_ Exchange Part 4 Bezel F1320 60958 CPU Module CPU Module 100C F1320 60901 F1320 69001 CPU Module 120C F1320 69002 CPU Module 133C F1320 69003 Dock Grounding Spring Plate Expansion Door FFC Cable T B to M B 10 PIN 3 5 floppy disk drive HDD FPC Flex F1320 60961 Hard Disk Drive HDD Drive 810MB F1191 60901 F1191 69001 HDD Drive 1 35GB F1192 69001 HDD Drive 2 0GB F1339 69001 HDD PCB Bracket HDD Plastic Kit HDD Security Cover Heat Pipe Heat Pipe Bracket Heat Pipe Spreader Heat Sink Icon Assembly I O Bracket Grounding Clip 1 0 Door IR Lens KBD Shielding Plate F1320 60960 Keyboard E LCD Display LCD Assy 10 4 TST S F1320 60904 F1320 69004 LCD Assy 11 3 DSTN S F1320 69005 LCD Assy 12 1 TFT S F1320 69006 LCD Assy SMG 12 1 TFT S F1320 69094 Lower Chassis Case Memory Cover Door F1320 60927 Memory Module 8MB RAM F1134 60901 F1134 69001 16MB RAM F1135 69001 32MB RAM F1136 69001 Microphone Assembly Palmrest2 Assembly PCA DC Power Supply PCA PB 586 10 Bracket F1320 60926 F1320 69026 PCA PB Icon Board PCA PB ICON F1320 60924 PCA PB ICON SMG PCMCIA Button Assembly Plas
34. SpecificatiOMS oooonnnionicicnnnnnnnnnccooncccnnnccnnnnarrnccnnnn nn anno nn roca nnn nnn 95 Table 25 Floppy Disk Drive Specifications sees 96 Table 26 CD ROM Drive Specifications sssssssssssseeeeeeeeneennee nennen 96 Table 27 System Interrupts for the OmniBook 2000 and 5700 eese 97 Table 28 System Interrupts for the OmniBook 5500 00ooooocoococcocnnnnnnnnnnnnoncnnnnnnnnnnnnnonnnnnnnnnnnnnnnos 97 Table 29 System Memory Map for the OmniBook 2000 and 5700 sesesesssss 98 Table 30 System Memory Map for the OmniBook 5500 oooococccccccnnnnnnnnnoncnononnnononononononononnns 98 Table 31 System I O Addresses for the OmniBook 2000 and 5700 ssuesussse 98 Table 32 System I O Addresses for the OmniBook 5500 rrrvrvrrvrvvrrrrrrrrrrrrrserrrrrrrrrrrrrsrrrrrrnnnn 99 Table 33 DMA Channels for the OmniBook 2000 and 5700 sss 99 Table 34 DMA Channels for the OmniBook 5500 ssssssssssseeene eene 99 Introduction This document provides reference information for the HP OmniBook 2000 5500 and 5700 Itis intended to be used by HP qualified service personnel to help with the installation servicing and repair of these HP OmniBook PCs It is a self paced guide designed to train you to install configure and repair the OmniBook Notebook PC You can follow it without having
35. Time are used for looping tests 30 Keys are accepted from the keyboard an external keyboard or the serial port The Alt key used in conjunction with the appropriate letter will pop up each menu on the screen Refer to Table 6 for a description of each key that is available for use in the user interface Table 6 Dianostic Interface Available Keystrokes Key Description Selecting Tests run the selected tests marked or hightlighted Ctrl Enter run the alternate selected tests marked or highlighted See list of individual tests mark or select a test A A O A A A Cursor Movement move highlight to end of test list move highlight to beginning of list move highlight to the previous test in list move highlight to the next test in list Miscellaneous Alt L toggle Logging on off Alt C set loop Count stops a looping test but leaves looping in effect return to previous level used to exit dialogs from the main screen exits diagnostics causing a reset Interpretation of test results The test results will be displayed in the Status column of the user interface screen Possible results are OK Done User Abort Failed or a brief message indicating the type of failure OK indicates that the test passed Done indicates that the test has completed See Details on Individual Diagnostic Tests beginning on page 33 for more information on each individual test Special test hardware requirements Several tests within the OmniBook diag
36. UpperChassisCase No Y Y F1350 60916 CardBusBracket___No Y Y F1350 60917 DisplayLabel5700CT No Y F1350 60918 DisplayLabel5700CTX No Y F1350 60919 XGACablet21 No El TE F1350 60920 HDD Plastic Kit Yes Y 1 1350 60921 SubBatt NiMHd___No v Yo 1350 60922 PCB 1MBVideoRAM No Y Yo o 1350 60923 Screw ISOF M2 6x6L No Y Y 1 gt Y Y F1350 60924 Screw ISOP M2x6L No Nyl Standoff M2x11 75 Nyl No v v Standoff M2x15L Nyl Recovery Kit ENG Yes Y 1 Recovery Kit FRE Yes Y gt Recovery Kit GER Yes Y 1350 6092 1350 6092 1350 60927 5 6 1350 60928 1350 60929 1350 60930 F1350 60931 1350 60932 EE F1350 60933 114 Part Number Exchange Part Description User 0B5700 0B2000 0B5500 Number Replace F1350 60934 Recovery Kit SPA Yes Yo F1350 60935 Recovery Kit SWE Lm n E m a ae ae CL Training Video mem ll 0 English ms E F LG S P E ri E D Sw Fn N F1350 90016 ServiceManual Yes Y td OOOO Boxe F1371 60901 Door FlashBIOS Yes Y F1371 60902 ScrewBIOSDoor_ Yes Y F1371 60903 Prog Flash IC BIOS No ERST 60904 BIOS Insert Removal geo x Tool F1371 60905 LowerChassisCase No Y F1371 60906 F1371 69006 LCD Assy 12 1 DSTN y F1371 60908 F1371 69008 CPU Module P54C 133 No M F1371 60909 F1371 69009 CPU Module P55C 133 f 1
37. Video Memory 4 Remove the one necessary screw on the Logic PCA Board See Figure 45 5 Rock the Video Memory Board gently back and forth to remove ______ Video Memory Board F1350 60922 Video RAM Screw F1320 60963 Figure 45 Video Memory Removal Replacement Procedure 91 1 92 Reverse the above Removal Procedure Other Components and Accessories HP Authorized Service Providers Only The below table lists additional replaceable components and the disassembly procedure s necessary to gain access to each The accessories require a unit exchange no repairable parts unless otherwise indicated Table 23 Other Repairable Components and Accessories Component Disassembly Equipment Special Notes Procedure s page page 85 screwdriver 5mm hexdriver Keyboard page 74 screwdriver also be removed CD ROM Drive The CD ROM Drive contains no repairable components A unit exchange is required 82 screwdriver a ern NN Board screwdriver Spring Plate screwdriver holding the Spring in place Docking System The Docking System F1189 does contain repairable components Refer to the F1189 90008 manual for instructions EMI Spring for LCD Display page 71 Small phillips The Upper Chassis must Keyboard page 74 screwdriver also be removed The Hinge simply slips out of its socket FFC Cable T B to Keyboard page 74 Small phillips M B screwdriver HDD PCB Bracket Display page 71 Small p
38. ailure should be confirmed with a clean boot A clean boot is defined as pressing the reset button after removing all accessories including memory floppy drive modems PC cards and printers and providing a reliable power source Note make sure the display is adjusted to be visible Table 5 POST Display Codes COLOR MONO SWITCH INCORRECT The COLOR MONO switch on the system board is incorrect for the installed hardware CMOS CHECKSUM INVALID RUN SCU CMOS RAM information has been corrupted and needs to be reinitialized via the System Configuration Utility CMOS FAILURE RUN SCU CMOS RAM has lost power and needs to be reinitialized via the System Configuration Utility FLOPPY CONTROLLER FAILED The floppy controller failed to respond to the reset command Power down the system and check all appropriate connections It the floppy controller continues to fail you may need to replace it FLOPPY DISK TRACK 0 FAILED The floppy drive cannot read track 0 of the floppy disk in the drive Try another diskette If the problem persists you may need to replace the floppy drive FLOPPY INFORMATION INVALID RUN SCU The drive parameters stored in CMOS do not match the floppy drives detected in the system HARD DISK CONTROLLER ERROR The hard disk controller failed to respond to the reset command Possible solutions 1 Check the drive parameters 2 Power down the system and check all appropriate connections If the problem persists you
39. any equipment available The following table lists additional sources where supplementary information can be obtained Table 1 Additional Resources Resource Number Address Comments HP External Web http www hp com go omniboo No usage restriction k http www2 hp com go omniboo k provides a European mirror HP MCD Internal Web http webmcd cv hp com Restricted to HP intranet access onl America Online Keyword HP Call 800 827 6364 for membership within the US CompuServe GO HP Call 800 524 3388 for membership within the US HP Bulletin Board Service 208 344 1691 US only Refer to the latest Product Support Plan for non US BBS numbers HP First automated fax 800 333 1917 US and Canada 801 344 4809 Outside US and Canada 800 544 9976 Reseller support number enter outlet id number HP Support Assist CD 800 457 1762 US and Canada ROM 801 431 1587 Outside US and Canada HP MCD Service Engineer svc eng_mcd om cv hp com Email address for service related questions and issues Baud rates 300 28 8 Parity E Data bits 7 Stop bits 1 Baud rates 300 28 8 Parity N Data bits 8 Stop bits 1 vi vii Part 1 Product Overview e What s New Product Features Product at a Glance Product Comparisons What s New The OmniBook 2000 is the newest OmniBook in the Desktop to Go Notebook PC series It has many of the same features as the OmniBook 5700 while still maintaining a lowe
40. astic F1320 60936 Yes 11 3 DSTN Disp Cover Plastic F1320 60937 Yes 11 3 DSTN Display Hook Left F1320 60938 Right Button 2 Btn 2 LCD OmniBook 5500CS Label Intel 5182 5113 Pentium Boton Rubber Pad 5183 2258 Yes 0 0 0 LCD Assy 11 3 F1320 60905 DSTN S LCD Assy 12 1 F1320 60906 v De Panel Plastic 12 i i er TFT S 12 1 TFT Disp Cover Plastic F1320 60933 12 1 TFT Display Hook Left F1320 60938 Display Hook F1320 60939 Yes Right Button 2 Btn 1 Flex Cable 12 1 LCD OmniBook 1 F1371 60912 for OB2000CT F1350 60917 for OB5700CT and F1320 60970 for OB5500CT 104 Assembly OmniBook Sub component s Included 200 550 570 y n abel Win95 7121 7353 op Rubber Pad 2 5183 2257 0 0 0 L T 2 Bottom Rubber Pad 5183 2258 Yes LCD Assy SMG F1320 60994 v v v Disp Panel Plastic 12 1 TFT S SMG 12 1 TFT SMG 12 1 TFT Right Button 2 Btn 1 SMG LCD OmniBook Label Win95 7121 7353 T 5183 Bottom Rubber Pad 5183 2258 2 LCD Assy 12 1 F1371 60906 Disp Panel Plastic DSTN 12 1 DSTN 12 1 DSTN Right Button 2 Btn 2 OmniBook 2000CS Penn Top Rubber Pad 2 5183 2257 Bottom Rubber Pad 5183 2258 2 Disp Panel Plastic F1320 60932 LCD Assy 12 1 F1350 60902 5182 5113 for OmniBook without MMX 7121 7455 for OmniBook w
41. bles hibernate disable to free up hard drive space Allows timeout Suspend during screen activity like screen savers Allows the hard disk drive to spin down while AC power is connected Inhibits display of BIOS low battery warning message Does not affect reporting of battery status by operating systems 55 Exit Menu The exit menu of the SCU allows various methods of exiting the interface See Figure 18 for an example of the exit menu An explanation of each exit option is provided in Table 13 System Disks Input Output Power goat Save and Exit Save and Reboot Exit No Save Devices Pentium Floppy Drive A 1 44 Mb 158 MHz Default Settings Restore Settings 2667 MB Hard Drive C COM1 Addr 3F8 COM2 Addr 2F8 LPT1 Addr 378 Serial Port IR Port Parallel Port Version Info Base Extended Shadow Reserved Total RAM Cache Ext Save current settings and return to previous work Figure 18 Exit Menu Screen Table 13 Exit Menu Settings Setting Parameters Defaut Comment to previous work SO that settings take effect ww o MA uo settings ss n i settings eee NNNM MU id settings mew A mu information 56 Troubleshooting Tips Presented below is a table showing general guidelines for repairing units with specific failure symptoms The order of likely causes is based upo
42. ccooccccnnnccconononnncnnnnncnnnnnnnnnnnnnn rca nnnnnn nn cnn nan nn nennen rnnt 50 Figure 15 Disks Menu ScreeN ooooocccconccocccccnnncccnnnnonnncnnnnncnnnnn nono nnnnnncannnnn nn nn rana n cnn nnnnn nn rra nenne nnn 51 Figure 16 Input Output Menu Sere oocococcconccoconoconncncnnncnnnnnnnnnncnnnncnnnnnn non n cana nennen nennen nne 52 Figure 17 Power Menu Screen occccconcccoocccnnncconnnnonnncnnnnnnnnnnnn ono nnnnn rca nan nn nn cra narran nnn nnne nnne nnns 54 Figure 18 Exit Menu Screen enne eee rra cnn nn anna nn nnn nnte nnne n nnn 56 Figure 19 Removing the Battery nennen nennen nnne 64 Figure 20 Removing Memory occccccccconocooonccnnncononnnnnnncnnnnnnnnnnnn ono nnnn nn cnn nnnnn nn rra nis n nnne nnne nnn nnne nnn 65 Figure 21 Removing the Hard Disk Drive rurnnnnnrrrrnnnnnnnonnnnrrrnnnnnnnnrrnnnnrrrnnnennnrnrnnnrrrnnneeetrrnnnnnn 67 Figure 22 Hard Drive CASO ooooocccccccccononoconccccnnnnonnnnnnnnnnnnnncn naar nn nnnn nan nn anne nn nn nan narra nnn nnnntet rsen nnn 68 Figure 23 Removing the Hard Drive Plastic Kit sees 68 Figure 24 Removing the Floppy Disk Drive oooocccnnnicccccccnnncccnnancnnnccnnnnconannnn enn 69 Figure 25 Display ScCrews rrrnnrrnnnnnnnnnnnnnnrrnnnnnnnnnrnnnnnrrnnnnnnnnennnnnrrnnnnennnnnnnnnnrnnnnensnnennnnnrnnnnesensnn 72 Figure 26 Icon Assembly Removal arnnnrrrnnnnnnnnnnnnnrrrrennnnnnnnnnnrrrnnnennnnrrnnnnrrrennennnnnnnnnrrrnnnesennnn 72 Figure 27 Display
43. conccccnnnnccconcconncccnnnccnnnnanonnnnnnnncnnnnnn nn nn cn nn nncnnnnnn nano 70 Expansion Door F1125 60920 cooooocooccccccnccononanonnccnnnccnnnnnnnnnnnnnncnnnnnnn nn nnnn narran nan nnne nsns 70 Display Contrast Brightness Slider Button F1371 60917 oocoocnccnnnncococccnnnnccnannonnncnnnncnnnnnns 70 Door Flash BIOS F1371 60901 ninna aaa a a a a a aaa 70 Hard Drive Security Cover F1320 40001 rrrnnnvrrrnnvnnnnrnnnnnrrrrnnnnnnrnrnnnrrrrnnerennrrrnnnrrreneneennnn 70 I O Door F1350 60910 OB2000 8 OB5700 F1320 60928 OB5500 only 70 Memory Cover F1320 60927 sss nennen nnne nennen nner narran nnne nnne nnne 70 PCMCIA Button Assembly F1320 60949 ssssssssssssssesesseneeeeenn nnne nennen 70 Plastic Feet F1320 60929 sssssssssssssssssssseee seen nnne nennen nennt nnne n ss rnnt 70 Printer Port Door F1125 60918 sssssssssssssssssssseeeeeeenneenn nnne nennen nennt 70 Rubber Feet F1320 60957 0 cccccecccccccceeeneeeeeseceeeeesecaeeeeseeaaeeeeseaeeeeeecaeeeesecaeeeeeseneeeeeseaas 70 Trackpoint Cap FAZLO 60 7 1ocoooccccccccncooccancncnnnnnonnnnonnnnnnnnnnnnnnnnn nn nc aiiai 70 Display HP Authorized Service Providers Only 71 Display LD M 74 Keyboard HP Authorized Service Providers Only 00oocccocnconnccccccccccnnccononannnnccnnnnccnnnnnnn nn cnn 76 Icon Board PCA PB ICON HP Authorized Service Pro
44. coooonnccccccnnncccconononnncnncnccnnnnnnnonccnnnnccn anar nn nn cnn nn cr naar rr nn cnn 88 Figure 42 Flash BIOS Door Removal sse ennemis 89 Figure 43 Flash BIOS IC Removal ooocconnnccccccccnncccconanannnconnnccnnnnnn non ccnnnn nn nana nene nennen nnne n sens 90 Figure 44 Replacing the Flash BIOS IG rrnnnnnnnnnnnnrrrnnnnnnnnnannnrrrnnnennnnernnnnrrrnnnesnsnernnnrrrnnnesennnn 90 Figure 45 Video Memory Removal ssssssessseeeneeeemeenee nennen nennen nnne nnne nnns 91 List of Tables Table 1 Additional Resources ocoonnnccncccccnncccnonnnoonncnnnncnnnnnnnnnncnnnn nr nennen nennen nn nr rra nsns vi Table 2 OmniBook 2000 and 5700 Parts Identification rrrrnnnnnnonnnnrrrrrnnrnnnrnnnnnrrrnnnennnrrrnnnnn 16 Table 3 OmniBook 5500 Parts Identificati0N oonoooccnnnndininicicccccnnncnonananaancccnn non nnnnnr rn nccnnncnnnnnns 18 Table 4 POST Beep Codes nnrnnnnnnnnnvrrnnnnnnnnnnnrnnrrnnnnnnnnnnnnanrrnnnnnnnnensranrrnnnnnennnnnnnnrrnnnneeenenennnnn 26 Table 5 POST Display Codes rmrrrnnnnrrrnnnnnnnnnnnnnnernnnnnnnnnnnnnnrrnnnnennnennnnnerannnnnnnnnnnnnrrnnnnenenennnnnen 27 Table 6 Dianostic Interface Available Keystrokes ooonnconnnncococcconncccononconnccnnnncnnananrn no na nnncnnnnnns 31 Table 7 Diagnostic Tests that Require Special Hardware rrnnnnnnnnnnnnvrrrnnnnnnnernnnnrrrnnnennnrrrnnnnr 31 Table 8 System Menu SettidgS oooooonncocccccnnncccnnnconnncnnnncn
45. deo 2 MB video RAM XGA out supports up to 1024 x 768 x 64k colors Chips and Technology 65554 controller 64 bit AC adapter 100 to 240 Vac 50 to 60 Hz input 12 Vdc 3 3 A output 14 4 Vdc 2 5 AH rechargeable Lithium lon battery Optional 14 4 Vdc 3 75 AH enhanced Lithium lon battery Up to 2 5 hours with one Lilon battery enhanced Lilon battery adds up to 3 75 hours Battery recharges to high level in 4 hours using AC adapter while PC is on or off Instant on maintains computer in ready to work state for weeks on a full charge returns you to Pentium processor 32 bit PCI bus 256 KB external L2 cache 10 4 or 12 1 inch diagonal TFT 11 3 inch diagonal DSTN SVGA TFT 800 x 600 x 64K colors SVGA DSTN 800 X 600 X 256 colors PCI local bus video 1 MB video RAM XGA out supports up to 1024 x 768 x 256 colors Chips and Technology 65548 controller 32 bit AC adapter 100 to 240 Vac 50 to 60 Hz input 12 Vdc 3 3 A output 14 4 Vdc 2 5 AH rechargeable Lithium lon battery Optional 14 4 Vdc 3 75 AH enhanced Lithium lon battery Up to 2 5 hours with one Lilon battery enhanced Lilon battery adds up to 3 75 hours Battery recharges to high level in 4 hours using AC adapter while PC is on or off Instant on maintains computer in ready to work state for weeks on a full charge returns you to your application or file and without MMX technology 32 bit PCI bus no L2 cache 12 1 inc
46. ding different bytes 1000 times The loopback connector is tested by toggling data bits 0 and 1 and seeing if the PE bit gets set Finally all of the loopback connections are tested DOS Parameter Explanation ES none Valid Keystrokes The Printer Port test ignores the keyboard User Aborted User aborted test No loopback 3 Initial check for loopback connector failed No loopback Data port test failed No loopback 5 Loopback connector test failed Hard Disk HDC EXE The Hard Disk test verifies the presence of a hard disk then reads writes to the sectors Within the user interface of Diag pressing the Enter key invokes a short test The short test check 1 of the cylinders and takes about a minute to complete Pressing Ctrl Enter runs the long test This checks 100 of the cylinders and takes about 1 5 hours to complete DOS Parameter Only test 1 of the cylinders Test N of the cylinders Valid Keystrokes Esc Aborts the test all other keys flushed Failure Message Error Code Meaning User Aborted Esc key pressed or bad hard drive No hard disk Hard drive controller failed 38 Floppy Disk FDC EXE NOTE This test requires a formatted floppy disk to be inserted in the floppy drive The Floppy Disk test checks for the presence of a floppy drive with a floppy disk If a floppy disk is not present in the drive the test will prompt for one At this point a floppy disk must be inserted to co
47. e Ac pp Dee epp ol A des MEE 33 Display DISP COM oenina niaaa aan ea aaan aaa ia aa aaa niaaa 33 CPU OGPU EXE 1 bester a a aaa aa e e 34 RAM BAM GOM iita tee tae bec Aae 34 ROM ROM EXEJ eee ete us 34 PCMCIA PCMCIA COM coocccoccccccnccconnnnnnnnnnnnncnnnnnn nn nn cnnnn cnn nan n nn nn cnn nn nana nn rr nn ran nr sensn nnn nns 35 Internal IR FIRES T EXE iniiai aia aeaniee aariaa anie eaaa ei aia iaaa 35 Full 2 Unit IR Test FIRTEST EXE rrrrrrvevvnvrvrnnnrrrnnnnnnnnrnnnnrrrrnnenennrnnnnrrrnnnesennrnnnnnrnnnnn 36 RS 232 Port RS232 COM rrrannrnnnnnrrrnnnnnnnrnvrnnrrrnnnennnrrrnnnrrrrnnenenrrsnnrrrnnneesenennnnnnnnnnee 37 Printer Port LPT COM e aiaa iaa iaa a iaaa aaea aa aeaa aa ia aiaa 38 Hard Disk HDC EXE aae i aiena ani a aana aie aaa a a a a aa iaaa 38 Floppy Bisk FDG EXE uc ce etm 39 Battery BATTERY EXE ea aaa aana a na aaa ae aa Eaa ae carr nnn aa aia na iaaa 39 Audio AUDIG EXE 2 te reet eee 39 Microphone MIKE EXE oooooococccoccccccncccconononnnnccnnnccnnnnnnnnncnnnncnnnnnnnnnn cnn nn cnn nnn nnn ner nsns nnn 40 Joystick JOYSTICK EXE J aeaa aia aa aana eli aa aee aaaea a nn rana nr nn n a nn rra aeaea aaan 40 Icon LCD GON EXE isaac on 41 Keyboard KEYBD EXE rat inia dai aa cette aaee aeaa oaa aaaea iaeaea aaa 41 Pointing Device MOUSE EXE cooooccoconccccccccnnncconnnnonononnncnnnnnnnnnncnnnn cnn nan nn nn cnn nn rra nnns 42 CD ROM CDROM EXE oocccccccoonocoonncconnncnnn
48. e steps 1 Remove the two Heat Spreader Screws and lift away the Heat Spreader Refer to Figure 38 on page 84 2 Remove the one Heat Pipe Bracket Screw and lift away the Heat Bracket 3 Very carefully lift the Heat Pipe from the Keyboard Shielding Plate Do not bend the Heat Pipe as this will decrease its effectiveness 4 Remove the two Heat Sink Screws and the four CPU Screws Gently rock the CPU back and forth to remove 82 F1350 60906 CPU Screws F1350 60927 F1350 60926 CPU Fan Screw F1350 60925 CPU Fan Screw Figure 37 CPU and CPU Fan Removal OB2000 amp OB5700 only 83 Heat Pipe Bracket Screw F1320 60963 Heat Spreader Screw left T eat Spreader Heat Pipe Bracket T ps F1081 60942 p I F1320 60972 een F1320 60963 g Screw right 1 CPU Screws 4 F1320 60963 Heat Spreader f F1320 60921 Va AM Sec CPU Module F1320 60964 Heat Sink Heat Sink S 2 F1320 60954 F1350 80927 Figure 38 CPU and Heat Spreader Removal OB5500 only Replacement Procedure 1 Reverse the above Removal Procedure 84 Logic PCA Board PCA PB 586 10 Bracket HP Authorized Service Providers Only The OmniBook 2000 and 5700 are shipped with an electronic serial number programmed in EEPROM on the Logic PCA Board This built in serial number will help MIS managers in tracking assets and software configuration Serial numbers can also be used for s
49. ecurity and in tracking lost or stolen notebooks The Desktop Management Interface DMI TopTools application shipped with the OmniBook can be used to read the serial number locally and across a network requires HP OpenView network administration software architecture Programming the Electronic Serial Number All replacement Logic PCA Boards will arrive without a serial number programmed in EEPROM The following procedure provides the steps necessary to program the electronic serial number 1 After installation of the replacement Logic PCA Board and upon reboot the OmniBook will halt with this prompt INVALID ELECTRONIC SERIAL NUMBER PRESS ANY KEY TO CONTINUE 2 After a key is pressed the OmniBook will continue a normal boot process The HP Authorized Service Provider must program a valid serial number before the OmniBook can be shipped to the customer 3 Boot the OmniBook to the DOS command line an run the ESN EXE program located in the c omnibook diag directory 4 The ESN program will prompt for a valid serial number 5 Enter the serial number located on the bottom of the OmniBook Use uppercase letters to be consistent with the appearance of the serial number on the OmniBook The ESN program will burn the serial number into EEPROM Overriding an Incorrect Electronic Serial Number If an incorrect serial number is inadvertently burned into EEPROM it can be corrected Perform the following steps 1 Run the ESN EXE program located i
50. elease switch on the floppy disk drive to the right 2 Pull the pull tab firmly to remove the floppy drive from the compartment See Figure 24 note this perspective is with the OmniBook upside down which is not necessary Floppy Disk Drive F1195 60901 Pull tab Figure 24 Removing the Floppy Disk Drive Replacement Procedure 1 Reverse the above Removal Procedure 69 Small Parts End User Replaceable The following small parts are all end user replaceable The procedures are the same for the OmniBook 2000 5500 and 5700 except where noted Expansion Door F1125 60920 Open the door and flex the center of the door until the side tabs are released Reverse to replace Display Contrast Brightness Slider Button F1371 60917 Use a blunt probe to gently pry the slider button from the display To replace align the button s prongs over the contrast brightness post and press firmly into place Door Flash BIOS F1371 60901 On the OmniBook 2000 remove the screw securing the door and lift the door off the bottom case Replace the door and screw The OmniBook 5700 will have this feature added at a later date the OmniBook 5500 will not Hard Drive Security Cover F1320 40001 Use a small phillips screwdriver to remove the hard drive screw and security cover Reverse to replace I O Door F1350 60910 OB2000 amp 085700 F1320 60928 0B5500 only Open the door and flex the center of the door until the
51. encoded master password to Support 4 Support runs a program that decodes the encoded password and reads the decoded password alphanumeric to the user 5 The user types in the decoded password 6 OmniBook decodes the encoded master password it generated and compares it to the decoded password typed in by the user 7 If the two passwords match the OmniBook is unlocked The forgotten password is automatically erased Support can then guide the user through the process of entering a new password 8 If the two passwords do not match the previous sequence must be repeated until the user correctly enters a master password The encoded master password is an eight character alphanumeric sequence that the OmniBook generates at random every time the appropriate keys are pressed in the password entry screen Because it is generated randomly a master password can only be used to unlock the OmniBook once If the user forgets the password at another time it will require another call to Support If the user presses the appropriate keys by mistake pressing ESC will allow entering the stored password The password descramble programs for the HP OmniBook Notebook PCs are protected as HP Company Private information They may not be copied backed up printed or distributed There are only six official copies of each program In addition to the program being protected its use is also controlled Hewlett Packard and authorized support prov
52. er be placed in the center bay slot or connected to the parallel port It is hot swappable and is configured as drive A by default Floppy disk drive manufacturers are subject to change without notice Table 25 Floppy Disk Drive Specifications 3 5 inch Floppy Drive TEAC Data Capacity 1 44MB formatted 724KB formatted 2M unformatted 1M unformatted Cylinders EN Mean Time Between 30 000 hours Failures ee Soft recoverable 1 or less per 10 bits read 1 or less per 10 bits read unrecoverable 1 or less per 10 bits read CD ROM Drive The CD ROM Drive is an accessory to the OmniBook It is designed to operate only in the center bay CD ROM drive manufacturers are subject to change without notice Table 26 CD ROM Drive Specifications 6x CD ROM Drive 10x CD ROM Drive Manufacturer Transfer Rate 900K sustained 1710 KB sec max TAO Buffer 128K 128K Access Speed Start up Time 2 3 s 10x Seek Time 130ms 130ms CDROM Mode 1 amp 2 Photo CD CD CDROM Mode 1 amp 2 Photo CD CD Plus CDXA CD I Multisession Plus CDXA CD I Multisession 96 System Resources Below are default values for system resources To see other non default possibilities use the System Configuration Utility SCU which lists port and audio device configurations in the Input Output menu For additional information on configuring system resources refer to the System Configuration Utility section on page 48
53. etting Parameters Default Comment 1 Disks Floppy Disk Drive None 1 44 Mb 2 88 Mb Hard Disk Drive None Select the configuration type of the hard disk Standard Standard selects from a table of older drivers Custom Custom allows manual modification of drive Auto ID parameters Auto ID will attempt to automatically type an IDE drive This screen also reports cylinders heads sectors track landing zone write precomp type code and size Input Output Menu The input output menu of the SCU provides an interface to modify serial and parallel port parameters and other external device settings See Figure 16 for an example of the password menu An explanation of each password option is provided in Table 11 Exit System Disks Bugge Power COM Ports LPT Port LPT Type Devices System Pentium 158 MHz CPU Type Bus Clock Floppy Driv Hard Drive Keyboard Setup External devices Serial Port IR Port Parallel Po Audio Port Memory Base 648 KB Batter Extended 15368 KB Shadow 96 KB Reserved 288 KB Total RAM 16384 KB Cache Ext 512 KB Configure serial COM port mapping Figure 16 Input Output Menu Screen 52 Table 11 Input Output Menu Settings Setting Parameters Default Comment COM Ports Serial Port LPT Port Printer Port LPT Type
54. exchange part numbers for any of the icon boards Table 20 Icon Board Compatibility Matrix Part Number 0B2000 OB5500 0B5700 LCD Type Mfg LCD Part PCA PT ICON F1320 60924 Y All Hitachi PCA PT ICON SMG F1320 60993 12 1 TFT Samsung F1320 69094 PCA PB ICON XGA F1350 60908 PCA PB ICON DSTN F1371 60911 MER me XGA TFT F1350 69002 IDSTN F1371 69006 an ee KM on F1320 69006 Ei Required Equipment e Small phillips screwdriver Removal Procedure 1 Exit all applications including Windows 2 Turn the OmniBook off and remove the battery and ac adapter 3 Follow the Display Removal Procedure on page 71 and the Keyboard Removal Procedure on page 74 to remove these components 4 Remove the Upper Chassis Case Screw and disconnect the On Suspend Button and Microphone Cables Lift the Upper Chassis from the base of the unit See Figure 35 Also refer to Table 18 Display Compatibility Matrix on page 71 7 F1320 69004 for 10 4 TFT F1320 69005 for 11 3 DSTN and F1320 69006 for 12 1 TFT 79 Upper Chassis ne Case Screw F1320 60963 Microphone On Suspend Button Cable Upper Chassis Case F1350 60915 OB2000 amp OB5700 F1320 60931 OB5500 only Figure 35 Upper Chassis Case Removal 5 Remove the Icon Board Screw see Figure 36 Gently rock the Icon Board back and forth to free it from the connector 80 Figure 36 Icon Board Removal Replacement Procedure 1
55. g options are provided in Table 8 Disks Input Output Power Exit Date and Tine System Boot Devices CPU Type Pentium _ Docking Messages Bus Clock 158 MHz Passwords k PC Identification ddr 3F8 IRQ 4 ddr 2F8 IRQ 3 J Internal Cache ddr 378 Memory J External Cache Base Extended Shadou Reserved Total RAM Cache Ext Set system date and time Figure 13 System Menu Screen Table 8 System Menu Settings Setting Parameters Default Comment Date and Time Day Month Year Hour Minute Second Boot Devices Boot Device FDD First HDD First FDD First Booting from HDD first is useful for protecting a computer from becoming infected by a boot sector virus Boot Configuration Full Boot devices only Auto Detect Full configures all PnP devices Auto detect Boot devices only is used with Win95 Auto detect will configure for the loaded OS Fast Boot Selected not selected Not selected Fast Boot skips RAM test Enable SCSI BIOS Selected not selected Not selected Note this requires changing the config sys file In Windows 3 11 enabling SCSI BIOS maximizes available memory when a hard disk drive is the only SCSI device Enable boot sector Selected not selected Selected Displays message during boot if virus check hard disk sector 0 partition sector For the OmniBook 5500 this requires BIOS version 2 12 or later 49 Parameters Setting
56. h diagonal TFT 12 1 inch diagonal DSTN SVGA TFT 800 x 600 x 16 7M colors SVGA DSTN 800 x 600 x 64K colors PCI local bus video 2 MB video RAM XGA out supports up to 1024 x 768 x 64k colors Chips and Technology 65554 controller 64 bit AC adapter 100 to 240 Vac 50 to 60 Hz input 12 Vdc 3 3 A output 14 4 Vdc 2 5 AH rechargeable Lithium lon battery Optional 14 4 Vdc 3 75 AH enhanced Lithium lon battery Up to 2 5 hours with one Lilon battery enhanced Lilon battery adds up to 3 75 hours Battery recharges to high level in 4 hours using AC adapter while PC is on or off Instant on maintains computer in ready to work state for weeks on a full charge returns you to your application or file 19 IE HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000 Removable Modules Hard Disk Drive Floppy Disk Drive CD ROM Drive Memory Audio IO Ports PCMCIA Docking 20 your application or file instantly 2 minute low battery warning Floppy disk drive internal external can be replaced with a second battery or CD ROM drive Hard disk drive e RAM Battery 3 0 billion byte or 2 0 billion byte hard drives Internal 3 5 inch 1 44 MB standard swaps with CD ROM or enhanced battery usable externally Optional internal 10x Self refreshed FPM DRAM 16 or 32 MB models expandable to 128 MB 8 16 32 and 64 MB RAM modules available 16 bit with Sound Blaster Pr
57. he SCU The SCU settings are identical for the OmniBook 2000 5500 and 5700 except where noted below The SCU is operating system independent and can be accessed by pressing F2 at boot up or Fn F2 at any other time Use the lt Alt gt key to activate the menus and the cursor keys to navigate The left mouse button spacebar and lt Enter gt key can also be used The right mouse button and the lt Esc gt key will cancel the current action Main Configuration Screen The main configuration screen of the SCU reports several system settings See Figure 12 for an example of the main screen The reported settings cannot be modified from the main screen the changes must be made from the corresponding menu System Disks Input Output Power Exit Devices Systen Floppy Drive A 1 44 Mb CPU Type Pentium Bus Clock 158 MHz Hard Drive C 2867 MB Serial Port COM1 Addr 3F8 IRQ 4 IR Port COM2 Addr 2F8 IRQ 3 Parallel Port LPT1 Addr 378 Memory Battery 1 Charge Base Extended Shadow Reserved Total RAM Cache Ext Press lt Alt gt key to activate menus and cursor keys to navigate lt Spacebar gt and lt Enter gt keys accept menu item lt Esc gt key cancels current action Figure 12 Main Configuration Screen 48 System Menu The system menu of the SCU provides an interface to modify several system settings See Figure 13 for an example of the system menu An explanation of each system setting and the correspondin
58. he Fan test 43 User Aborted User aborted test 44 Desktop Management Interface DMI The Desktop Management Task Force DMTF was founded in 1992 by a group of leading computer manufacturers including Hewlett Packard to define a standard method of managing the physical and logical components of personal computers The result of these efforts is the Desktop Management Interface DMI The DMI package is pre installed on the OmniBook 2000 and 5700 Description of DMI DMI is basically a set of rules for accessing information about a personal computer Using DMI an application program can determine for example which hardware and software components are present in a personal computer the operating system that is being used and the number of accessory board slots that are available Using the DMI interface a local or remote application program can check what hardware and software components are installed on your computer how well they are working and whether any needs replacing All this information is stored in a special Management Information Format MIF file installed on each personal computer as part of the DMI package The MIF file specifies information about components at two levels e Groups contain all the information concerning a particular hardware or software component If more than one component of the same type is present as is often the case with serial ports and hard disk drives a group is repeated e Attributes
59. he Flash BIOS Door as seen in Figure 42 89 4 Use a BIOS Insertion Removal Tool to extract the BIOS IC from the Logic PCA See Figure 43 on page 90 BIOS Insertion Removal Tool 4371 60904 Programmable Flash BIOS IC F1321 60907 OB5500 only F1371 60903 OB2000 amp OB5700 Figure 43 Flash BIOS IC Removal Replacement Procedure 1 Align the Flash BIOS IC with the slot on the Logic PCA The IC is keyed to fit correctly 2 Press down firmly on the IC to ensure a proper connection See Figure 44 3 Replace the remainder of the OmniBook components Figure 44 Replacing the Flash BIOS IC 90 Video Memory OB2000 amp OB5700 Only HP Authorized Service Providers Only NOTE Only the OmniBook 2000 and 5700 contain video memory that is replaceable This repair procedure is not applicable for the OmniBook 5500 Also be aware that the Video Memory Board contains only 1MB of the total 2MB of video RAM on the system The other 1MB of video RAM is integrated with the Logic PCA Board Therefore to replace all of the video RAM the Logic PCA Board must be replaced the replacement logic PCA will contain a new video RAM board Required Equipment e Small phillips screwdriver e 5mm hexdriver Removal Procedure 1 Exit all applications including Windows 2 Turn the OmniBook off and remove the battery and ac adapter 3 Follow the Logic PCA Board Removal Procedure on page 85 to gain access to the
60. hillips The Upper Chassis Keyboard page 74 screwdriver Keyboard Shielding Plate and Card Bus Bracket must also be removed HDD FPC Flex Display page 71 Small phillips The Upper Chassis Keyboard page 74 screwdriver Keyboard Shielding Plate and Card Bus Bracket must also be removed EE 82 screwdriver aa ae e 82 screwdriver o 02 82 screwdriver mmo A nel o 82 screwdriver 93 Component Disassembly Equipment Special Notes Procedure s page I O Bracket Logic PCA Board Small phillips The Clips easily slide off Grounding Clips page 85 screwdriver either side of the Logic PCA 5mm hexdriver Board Small phillips The Display does not need screwdriver to be completely removed page 85 screwdriver 5mm hexdriver Keyboard Shielding Display page 71 Small phillips The Upper Chassis and Plate Keyboard page 74 screwdriver Card Bus Bracket must also be removed Case page 85 screwdriver 5mm hexdriver Port Replicator The Port Replicator contains no repairable components A unit exchange is required Sub Battery Keyboard page 74 Small phillips The Sub Battery is screwdriver accessible once the Palmrest is lifted up Upper Chassis Display page 71 Small phillips Remove the one screw and Case Keyboard page 74 screwdriver disconnect the On Suspend and Microphone Cables Palmrest Assembly Keyboard page 74 Small phillips The Keyboard does not screwdriver need to be completely removed
61. iders must ensure with written evidence that the OmniBook that is being descrambled is actually in the hands of the unit s actual and current owner This requires a sales receipt showing the unit serial number and owner s name or a written statement from the owner attesting that he or she is the owner of the unit The statement can be a fax copy of the document The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership In addition HP will not descramble a unit for any non owner even if it involves 100 law enforcement agencies If you receive such a request you should notify management and HP Corporate Legal immediately These requests may require a court order prior to our participation Further you must log the name serial number and date of the running of the descramble program and file the written backup with the log The log and backup are subject to standard record retention process and review The final issue relating to descramble of passwords is that HP cannot provide information to users that would assist them in improperly descrambling a password and opening a unit 101 Appendix C Hewlett Packard TFT Display Quality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect Most if not all TFT displays will exhibit some level of cosmetic imperfec
62. ies are fully compatible with the OmniBook 5500 Do not use either the F1193A F1193 60901 or F1194A F1194 60901 battery in the OmniBook 2000 or 5700 as data corruption may occur on the hard disk drive WARNING Do not mutilate puncture or dispose of batteries in fire The batteries can burst or explode releasing hazardous chemicals A rechargeable battery pack must be recycled or disposed of properly Table 15 Battery Compatibility Matrix Battery Description Part Number OB2000 0B5500 OB5700 F1193A Standard Lilon F1193 60901 fv F1193B Standard Lilon F1193 60902 F1194A Enhanced Lilon F1194 60901 v F1194B Enhanced Lilon F1194 60902 Required Equipment e none Removal Procedure 1 Slide the battery release switch to the right and slide the battery out of its compartment See Figure 19 note this perspective is with the OmniBook upside down which is not necessary Figure 19 Removing the Battery Replacement Procedure 1 Reverse the above Removal Procedure 64 Memory End User Replaceable CAUTION To avoid damage due to electrostatic discharge handle the memory module by the edges only The table below lists each of the available memory modules for the OmniBook 2000 5500 and 5700 The check marks indicate which memory modules are compatible with each OmniBook Table 16 Memory Compatibility Matrix Memory Part Number Exchange p n 0B2000 0B5500 OB5700 F1134 60901 F11
63. ify known good e PT 586 e f the HDD plastic kit is at all power source e HDD bent or otherwise e Reseat HDD e HDD flex misshapen the HDD may e Send in for repair cable not function properly e HDD plastic kit Display SS Dark display no e Ensure e Broken Replace display light contrast brightness backlight tube button is installed properly e Adjust contrast brightness e Send in for repair Video problems e Send in for repair e Display e Lift up icon assy push appears horizontal connector not down on left display hold is out seated connector 57 Symptom Call Center Likely Cause Comments in order correctly ay Keyboard PA PEA ee Keyboard errors 2 characters on a keystroke instead of one Keyboard errors no response from key s Keyboard doesn t respond audio slow battery problems e Send in for repair e Send in for repair e Send in for repair e PT 586 e PT DC e Keyboard e Damaged U10 e Shorted pins on connectors e PT 586 solder joints e Keyboard e PT DC Won t Boot up Won t boot up amp no display Unit hangs at Win95 screen during boot Unit locks up after 2 3 minutes Unit goes into suspend after Bridge controller message won t resume TrackPoint Cursor Cursor pointer drifts slightly Cursor pointer flying or drifting excessively Cursor moves in the opposite direction of TrackPoint movement Miscellaneous
64. ility can be used to display information about the computer through the DMI e A Management Information Format MIF file This file contains information about everything on the computer that can be controlled using DMI facilities and is initialized during installation e Acomponent code identifying the version of MIF file to use for specific models of HP OmniBook Notebook PCs e Windows compatible DMTF Service Layer software which controls access to the DMI e Aclient agent The HP Remote DMI Agent is a DMI application and also a network server side stream based application The Remote Agent is listening for Remote Application connection requests If the main window of the Remote Agent is hidden then no icon will appear on the screen when it is running Figure 11 provides a visual representation of the many components of the DMI package Management Applications Support Desktop LAN Installation P Management management management or setup console application application program Management Interface MI NB Service Layer MIF Database Component Interface Cl EU Spreadsheet Word CD ROM processor Manageable Products Figure 11 DMI Components 46 Installing the DMI Package from Windows 95 The DMI package is included with the OmniBook but it must be properly installed before it can be used The following steps explain how Alternatively to install the DMI from f
65. ith MMX 105 Assembly OmniBook Sub component s Included ag eg xs y n TFT X 12 1 TFT p Cover Plastic Bare Button 2 Btn 1 OmniBook S DOC TX Display Panel Plastic Panel Plastic Plastic 12 1 TFT Btn 1 Top Rubber Pad 2 5183 2257 Exon Rubber Pad 5183 2258 Plastic 10 4 TFT Laber Pim 7 D Display Panel F1320 60936 TUE Win95 7121 7353 Plastic 11 3 DSTN 5500CS Label Intel 5182 5113 Pentium Display Contrast F1371 60917 Btn 2 106 OmniBook Sub component s Included 200 550 570 y n LT B E Top Rubber Pad 2 5183 2257 Ma Rubber Pad Hel 2258 Display Panel NE TE Win95 7121 7353 re Plastic SMG 12 1 TFT Display Label Label Intel PE Contrast ISN 60917 No E 1 Top Rubber Pad 2 5183 2257 Ponai Rubber Pad 5183 2258 Display Panel F1371 60914 v PTE Win95 7121 7353 Plastic 12 1 DSTN Display Label F1371 60913 2000CS Label Intel Display Contrast F1371 60917 Btn 1 Top Rubber Pad 2 5183 2257 Beton Rubber Pad 5183 2258 AA PO Button 2L Label 1065 80005 OmniBook Em Be 2L Display Cover F1320 60937 Label F1065 80005 No Plastic 11 3 Fed DSTN Display Cover Plastic Display Cover F1320 60933 aoe Plastic 12 1 TFT Display Cover F1320 60935 Plastic 10 4 TFT Hook F1320 60940 2 Label F1065 80005 No qued eee Gl Hook F1320 60940 eee Gl 2 Label F1065 80005 No Be eee Hook F1320 60940 EAE pme
66. key press then turns off the gain bit and the microphone Vol n Sets the microphone volume where n 1 to 31 31 being loudest Valid Keystrokes n a The Microphone test ignores the keyboard Any keys pressed will be executed when the test finishes Failure Message Error Code Meaning po 1 Parameter error Joystick JOYSTICK EXE NOTE This test requires a joystick and port adapter F1181A The Joystick test prompts to press joystick buttons and to move the pointer to various positions DOS Parameter nne PT 40 Valid Keystrokes Esc The Esc key will abort the Joystick test all other keys are flushed User Aborted 1 Pointer movement test aborted with Esc Failed 2 Joystick button test aborted with Esc Icon LCD ICON EXE The Icon test illuminates each segment of the icons in the icon LCD moving from left to right The test then flashes the entire panel three times This is a visual test no error codes are returned DOS Parameter nne PT Valid Keystrokes n a The Icon LCD test ignores the keyboard Any keys pressed will execute when the test finishes User Aborted User aborted test Keyboard KEYBD EXE The Keyboard test consists of two types of tests a full keyboard test and a short keyboard test For the full test press the keys from left to right top to bottom starting with Esc For the short test start with Pause Break key and go clockwise around the outside of the keyboard a
67. loppy disks e Copy the DMI software from the omnibook dirvers win95 dmi directory of either the hard disk or Recovery CD to two floppy diskettes copy the contents of the disk1 subdirectory to diskette 1 and the contents of the disk2 subdirectory to diskette 2 e Start Windows 95 if it is not already running e Insert diskette 1 into the floppy drive e Select and run the SETUP program from the diskette 1 To install the DMI preloaded on the hard disk e Start Windows 95 if it is not already running e Click on Start e Goto Programs HP DMI e Select and run SETUP Uninstalling the DMI Package from Windows 95 e Go to the HP DMI group e Launch the program Uninstall DMI e Reboot the PC Using the DMI Interface For a complete explanation of how to fully take advantage of DMI the following documentation is provided with the OmniBook e A README TXT file e A Windows online help file describing Hewlett Packard s implementation of DMI group and attribute definitions Since not all Hewlett Packard enhanced features are supported on all models this document also describes any restrictions that apply 47 System Configuration Utility The System Configuration Utility SCU can be used to troubleshoot both software and hardware issues Settings in the SCU may cause unexpected results in the operation of the OmniBook or installed applications Battery charge and other system settings also can be verified with t
68. may need to replace the hard disk controller HARDWARE INFO DOES NOT MATCH VIDEO The video adapter type specified in CARD RUN SCU CMOS RAM does not match the installed hardware KEYBOARD CONTROLLER FAILURE The keyboard failed the self test command Check to see if the keyboard controller is properly installed If the problem continues replace the controller KEYBOARD FAILURE The keyboard failed to respond to the RESET ID Command MACHINE IS LOCKED TURN KEY The system will not continue the boot 27 Message Possible Cause key lock and turn it NO BOOTABLE FLOPPY DRIVE 0 INSTALLED No bootable floppy drive was detected Possible solutions 1 Power down the system and check all appropriate connections cables etc 2 In configurations where no floppy drive is installed run System Configuration Utility and make sure the diskette drive configuration item is set to None 3 Replace the diskette drive if necessary occurring specified hexadecimal location ROM AT xxxx LENGTH YYYY WITH NON ZERO _ An illegal adapter ROM was located at the CHECKSUM zz specified address An external adapter such as a video card may be causing a conflict TIME DATE CORRUPT RUN SCU The time and date stored in the real time clock have been corrupted possibly by a power loss UNEXPECTED AMOUNT OF MEMORY RUN SCU The amount of memory detected by POST does not match the amount specified in CMOS RAM locations OE Hex 3F He
69. n Save to Disk 6 hours to 7 days or never suspended for the selected period the entire state of the computer will be saved 3 The power management software in some operating systems can override the SCU settings Under these circumstances changes to the power management settings may have to be made within the operating system in addition to the SCU Refer to the operating system manual or readme file 54 Setting HDD power down CPU power down Enable hibernate Save to Disk Timeout during screen activity HDD power down when on AC Disable low battery message Battery Charging Parameters Disable Time 1 30 minutes or never Disable Time 512 ms 8 seconds or never Selected not selected Selected not selected Selected not selected Selected not selected None Most drained first Least drained first Battery 1 first Battery 2 first Default 3 minutes Selected Not selected Selected Not selected Most drained first Comments to the hard disk and the computer will be fully powered down The hard disk will be powered down if there have been no disk accesses for the selected period Hard disk power will be restored when the disk is needed again The CPU clock rate will be reduced i e slower performance if the system has been idle for the selected delay The clock rate will be restored when system activity is detected Only applicable when APM is inactive Ena
70. n 2 Hard Disk Drive We ope ee Sosa i HDD Drive 810MB F1191 60901 HDD Plastic Kit F1320 60947 No Display Cover F1320 60995 v Plastic SMG 12 1 TFT Display Cover F1371 60915 v Plastic 12 1 DSTN 107 Assembly OmniBook Sub component s Included 200 550 570 y n 0 jo 0 HDD Drive F1192 60901 EE HDD Plastic Kit F1320 60947 1 35GB HDD Drive F1375 60901 ap HDD Plastic Kit F1350 60920 1 44GB HDD Drive 2 1GB F1339 60901 Y HDD Plastic Kit F1350 60920 No HDD Drive 3 1GB F1348 60901 fv HDD Plastic Kit F1350 60920 No ADD Plastic Kt A ONE HDD Plastic Kit F1320 60947 Y HDD Kit Screws 4 na es F160 F1350 60920 v HDD Kit Screws 4 ma Yes HDD Security Cover F1320 40001 7 v HDD Door Screw F1320 60919 No KBD Shielding F1320 60960 AME 350 60924 Plate TE Eee pomme ri TrackPoint Tester ap JF sne F1320 SEP e Lower Chassis Case Chassis Case Case 5700 Holder Overlay Regulator Door F160 60910 F1320 60958 F 1320 60952 Case 5500 Holder Overlay Regulator Door Printer Port Door _ F1125 60918 No Expansion Door F1125 60920 No WO Door F1320 60928 No Bezel F1320 60958 No cons CX IRE NS Lower Chassis F1371 60905 v Case 2000 ed Foot 2 F1320 60929 Rubber Foot 4 F1320 60957 Business Card F1065 80017 No Holde F1320 60973 3 Refer to Appendix E or
71. n data gathered by HP from analysis of failed modules The suggested order of investigation is not mandatory but reflects the priority HP would currently place on looking for the root cause Swapping of easily replaced modules with known good reference modules is the ideal way to isolate the cause down to the module level Itis rare for more than one module to be responsible for the same failure symptom Therefore replacement of more than one module for a particular symptom should be the exception rather than the normal expectation After replacing modules it is normal for some units to end up in a confused state and lock up when ac power is applied If this occurs the reset button should be pressed to bring the computer to a known state If the unit still locks up or continues to lock up each time ac power is applied the unit needs additional analysis Table 14 OmniBook Troubleshooting Tips Symptom Call Center Likely Cause Comments in order Battery 1 pp Won run on e Try known good Battery battery no bars battery in suspect unit e PT 586 in battery icon e Try suspect battery in known good unit e Send in for repair Battery won t e Try known good e Battery charge light battery blinks e Send in for repair Battery won t e Try known good e PT 586 Possible solder problem charge no battery in suspect unit on RT1 charge indicators e Try suspect battery in known good unit e Send in for repair HDD doesn t spin e Ver
72. n the c omnibook diag directory 2 The ESN program will prompt to confirm that the serial number is incorrect It will then generate a five 5 digit number key 3 The HP Authorized Service Provider must contact Hewlett Packard Technical Support at this point 4 HP Technical Support will ask for a CZ authorization number or comparable credentials and the five 5 digit number from step 2 5 HP Technical Support will provide a validation key to the HP Authorized Service Provider 6 Enter the validation key This will erase the existing electronic serial number and prompt for a new number 7 Follow the above steps in Programming the Electronic Serial Number to enter the correct serial number Note updating the BIOS or software on the OmniBook will not affect the electronic serial number 85 The following table summarizes the different logic PCA boards for the OmniBook 2000 5500 and 5700 Table 22 Logic PCA Compatibility Matrix Logic PCA Part Number Exchange Part OB2000 OB5500 OB5700 Y PCA PT 586 with F1320 60926 F1320 69026 I O Bracket PCA PB 586 with F1350 60901 F1350 69001 Y I O Bracket Required Equipment e Small phillips screwdriver e 5mm hexdriver Removal Procedure 1 Exit all applications including Windows 2 Turn the OmniBook off and remove the battery ac adapter For the OmniBook 2000 and 5700 only remove the Logic PCA Screw see Figure 39 for location Y Logic PCA Screw F1350
73. nd finish at the Scroll Lock key Both tests skip the Fn key A high pitched beep after a key press means it was the correct key and a low pitched beep means it was incorrect After an incorrect key is entered low pitched beep the test allows four more attempts at entering the correct key The Display Mode of the keyboard test will display the number of the key as each key is pressed The keys may be entered in any order This mode is entered by pressing Esc during the test as long as Esc is not the next key in the key sequence to be tested Pressing Esc again exits display mode and resumes the keyboard test The DIAG INI must be modified in order to invoke the short test within the user interface Use the corresponding parameter explained in the below DOS Parameters table 41 DOS Parameter Perform the short test Perform the full test Valid Keystrokes Action any key To abort the keyboard test press five consecutive incorrect keys Meaning User Aborted User aborted test Pointing Device MOUSE EXE The Pointing Device test prompts the tester to move the mouse cursor to four points on the display The left and right mouse buttons are then tested DOS Parameter Explanation none Valid Keystrokes Action Action n a The Pointing Device test ignores the keyboard Any keys pressed will execute when the test finishes User Aborted User aborted test Failed 2 Timed out waiting for tester action 10
74. nnncnnncnnnnnno naar nn nncnnnn cnn nano n nn nrrn nn rr enne nnn cnn 42 SCSIZISOSEEXE ei MA 43 Fan AFAN EXE a e aula a 43 Desktop Management Interface DMD oooonnnnnnnnicocccccnnnccconononnnccnnnn conan ocn ncnnn cnn nnnnn nn nn cana ncnnnnnns 45 Description of DM x eee duket bd 45 Contents of the DMI Package cocoocccccnnncconcccnnnccnonnonnnnccnnncnnnnnnn non nnnnn nr anno nn nn cnn nn n rana n nnne nsns 45 System Configuration Utility nennen nnns nnne nnns 48 Main Configuration Screen ssssssssssssssseeeeeeeeeeeee nnne n seni nnne nnne 48 System Men serieen ordenes Pte Dt O Duo Du cep 49 Passwords Menu DRM 50 ICM TURRIM 51 Input Output i RRRRMEEEMMMM 52 PoweriMOnul crei ei Ae C c a a 54 EXIME eee tee pep eps pero od 56 Troubleshooting i I 0 eee ee ee 57 Hardware Repair ornnnrrnnnnnnnnnnnnnnrrrnnnnnnnnvnnnnnrrnnnnnnnnnnnnnnnrnnnnenannennnnnrrnnnnensnnnnnnnnennnnnnenennnnnnnrnnene 63 Battery End User Replaceable rrrnnnnnnnnnnnnnrrrnnnnnnnnrnnnnnrrnnnnnnnnnnnnnnrrnnnnennnnnnnnnnrnnnnenennennnnnn 64 Memory End User Replaceable ooooooiccoccccnnnncconncconncccnnncconanann nn ccnnn cnn anne nn nn cnn nn cnn nnnn rr nn cnn 65 Hard Disk Drive End User Replaceable oooocionncconcccnnnnccconccconccnnncnonannnn non ccnnncnnnna nana nn 67 Floppy Disk Drive End User Replaceable oooooooocccccnnnccconccococcccnncconannnannncnnnncnnnnnnn nn nn 69 Small Parts End User Replaceable oooooni
75. nnnnnnnnncnnnn cnica anne nn nn cana n cnn nnnnn nn rra nnncnnannes 49 Table 9 Password Menu Settings ooooooooccccnnncccnnncoonnconancnonnnnnnnncnnnnccn nan nn nn nnrnnnnnnnnnn nn nnrannncannnnes 51 Table 10 Disks Menu Settings nennen nnne nnne nnns nns 52 Table 11 Input Output Menu Settings ssssssssssssssseseeeeeeeeeennn nennen nnn 53 Table 12 Power Menu Settings sssssssssssssssssssseeeeeeeeenene nennen nennen nnne nnns 54 Table 13 Exit Menu Settings sssssssssssssssesssseeeeneeee nennen nennen nnne nnne 56 Table 14 OmniBook Troubleshooting TipS ocooonnconccccnnnccconnnconnccnnncnonnnnnnnnnnnnncnnnnnnn menn 57 Table 15 Battery Compatibility Matrix nennen nennen nnn 64 Table 16 Memory Compatibility Matrix nnne 65 Table 17 Hard Drive Availability Matrix ooonnnnnnnnnnncnnnnnnnnnononnccnnnncnnnnnnn ocn nn narco nano nennen 67 Table 18 Display Compatibility Matrix oooonncnnnnncccccccnnnccononanonnccnnnnnnnnnnn non nennen nnn 71 Table 19 Display Label Compatibility Matrix 74 Table 20 Icon Board Compatibility Matrix 79 Table 21 CPU Module Compatibility Matrix csesesseeseennennnnn nnn 82 Table 22 Logic PCA Compatibility Matrix ooononnnnnnnicccnnnncnnnncannncnnnnnnnnnnn non nnnnnn cn anne nn nennen 86 Table 23 Other Repairable Components and Accessories seesssssssssssee 93 Table 24 Hard Disk Drive
76. nostics program require special hardware If the hardware is not present the diagnostics will fail or not function properly The below table lists the tests that require special hardware Table 7 Diagnostic Tests that Require Special Hardware Test Required Hardware Full 2 Unit Another OmniBook running the alternate reflecting 2 unit IR IR test See the Full 2 Unit IR test instructions on page 36 RS 232 port RS 232 serial loop back connector see page 32 for diagram Y Not available on the OmniBook 5500 31 Loop Back Connectors In order to run the RS232 serial port or parallel port self test a loop back connector is needed The loop back may be placed on either the OmniBook port or at the end of the corresponding cable This feature is also helpful in diagnosing a defective serial or parallel cable Loop back connectors may be purchased or easily constructed The following illustrations identify the correct pin out configurations for the serial and parallel loop back connectors Figure 9 Serial Loop Back Connector Ch md md m e Pm uu Na Im om C Figure 10 Parallel Loop Back Connector 32 Details on Individual Diagnostic Tests This section explains each test within the diagnostics program Each test is listed along with its command line file name A brief description of the test command line parameters valid keystrokes available during the test and corresponding failure messages with e
77. ntinue a reboot is necessary to abort at this stage The sectors on the floppy disk are then tested A complete test 100 of the sectors takes about 1 minute and 38 seconds DOS Parameter Explanation Only test 1 of the sectors IN TestN ofthe sectors Valid Keystrokes Esc Once the test begins testing the floppy disk Esc will abort all other keys are flushed Failure Message Error Code Meaning User Aborted 1 Esc key pressed read write fail or write protected disk Battery BATTERY EXE The Battery test displays battery voltage temperature type charging information and CPU temperature DOS Parameter Explanation none Valid Keystrokes Action Esc The Battery test will run until the Esc key is pressed all other keys are flushed Meaning none n a The test does not return an error code Audio AUDIO EXE The Audio test plays Row Row Row Your Boat It is up to the tester to determine if the audio fails or succeeds DOS Parameter Explanation none 39 Valid Keystrokes The Audio test ignores the keyboard User Aborted User aborted test Failed 3 A sound chip configuration call failed Microphone MIKE EXE Within the user interface of DIAG the Microphone test records for a short time and then plays back what was recorded similar to the Rec parameter Turns the microphone on sets the gain bit turns the volume all the way up so it squeals waits for a
78. o and MIDI support Stereo sound via two built in Speakers 9 pin 115 200 bps RS 232 port 25 pin bidirectional ECP EPP parallel port e XGA out up to 1024 x 768 x 64K Fast IR IRDA compliant 4Mbps Expansion bus connector PS 2 keyboard mouse port e Headphone stereo out port e Stereo in and microphone ports MIDI joystick port One Type III PCMCIA slot or use as two Type II slots with 3 3 V or 5 V support Zoomed video support for lower slot CardBus support both slots Optional docking system with one PCI ISA and one ISA slot instantly 2 minute low battery warning e Floppy disk drive internal external can be replaced with a second battery or CD ROM drive e Hard disk drive e RAM e Battery 810 MB 1 35 GB or 2 0GB hard disks Internal 3 5 inch 1 44 MB standard swaps with CD ROM or enhanced battery usable externally Optional internal 10x Self refreshed FPM DRAM 8 or 16 MB models expandable to 64 MB 8 16 and 32 MB RAM modules available 16 bit with Sound Blaster Pro compatible and MIDI support Stereo sound via two built in speakers 9 pin 115 200 b s RS 232 port 25 pin bidirectional ECP EPP parallel port e XGA out up to 1024 x 768 x 256 e Fast IR IRDA compliant 4Mbps e Expansion bus connector e NTSC PAL video out port RCA and SVideo e PS 2 keyboard mouse port Headphone stereo out port e Stereo in and microphone ports MI
79. onent is included with the replacement assembly For example a replacement hard disk drive does not include a hard drive plastic kit The plastic kit from the defective hard drive may be reused or a new plastic kit may be ordered separately This chart is indented to aid in determining which components need to be ordered when replacing an assembly of the OmniBook However in the continuing effort to improve the exchange process this information may change without notice Assembly OmniBook Sub component s Included 200 550 570 y n 0 0 0 er re ee CPU Module 100C F1320 60901 HeatSink F1320 60954 No CPU Module 120C F1320 60902 j HeatSink F1320 60954 No CPU Module 133C F1320 60903 HeatSink F1320 60954 No CPU Module 150C F1350 60904 E opus CPU F1371 60908 a EMEN Fan Module P54C 133 Hinge CPU F1371 60909 v DM Fan Module P55C 133 MMX Se EPS SCEN Display LCD Assembly LCD Assy 10 4 F1320 60904 e Panel Plastic F1320 TFT S 10 4 TFT Disp Cover Plastic F1320 60935 10 4 TFT Display Hook Left F1320 60938 Display Hook F1320 60939 Yes Right Button 2 Btn 2 Flex Cable 10 4 LCD OmniBook 103 Assembly OmniBook Sub component s Included 200 550 570 y n Display Label F1320 60970 5500CT Label Intel 5182 5113 Pentium Label Win95 7121 7353 Top Rubber Pad 2 5183 2257 am Rubber Pad 5183 2258 Panel Pl
80. orporation Photo CD is a registered trademark of Kodak Corporation Microsoft MS DOS and Windows are registered trademarks and the Genuine Microsoft Products logo is a trademark of Microsoft Corporation in the United States of America and in other countries Sound Blaster is a trademark of Creative Technology Ltd Hewlett Packard Company 1997 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under copyright laws Printed in U S A 5965 0262 Table of Contents iSt O EIGUEOS iaa iv BYE 60 eal re 0 er eee eco Perro coer er eco eerer eee eee reeeroneeomeccrrae V alice le Ure lola tmt E LM vi ROUCO Iu 9 What S INGW E LC RUM 10 A E O O O O OT 11 ProducrataGlaner sr 14 Product Comparisons eske aktet a aa aa a AEE 19 Troubleshooma rare 25 Power On Self ae ERR RERRERR ERR ERRARE ERR MER ERR akan aent 26 Beep Godes Lh 26 Display Gode Sini a E CM 27 OmniBook DiaQnOStics ceecceeeeeee cece teen eee eee t ttnn aae esses eee nennen rnnt nnn nnne nsns ne nnn nnns 29 Running diagnostics sss nennen nn nn rra rins nnns nnne nnrr nnne 29 User Interface con trt p e ce C pte pu oc EE Mo 30 Special test hardware requirements sssssssssssssssseseeeeeeeennen nnns 31 Loop Back OG 0 g 1 00 JER 32 Details on Individual Diagnostic Tests oooonnnncoccccnnnnniconcconnncnnnnncnnnnnannncnnnnncn anna nnn 33 TOM A
81. r displays Starting Windows 95 Windows for Workgroups reboot and press lt F5 gt while the boot menu is displayed After clean booting change to the c omnibook diag directory 2 Prepare the known good computer to reflect packets to the test unit Run DIAG EXE and highlight Full 2 Unit IR and press lt CTRL gt lt ENTER gt When desired testing duration is complete press any key to abort the reflecting end of the test 3 Position the computer to be tested so that the IR port is in line with the IR port on the known good unit For a simple pass fail test run DIAG EXE highlight Full 2 Unit IR and press lt ENTER gt Internal Performs the internal standalone loopback test This option does not test as much of the IR hardware but will work with just one computer Do not use this parameter with any of the other parameters Reflect Initiates the known good reflecting end of the full 2 unit test Baud xxxxxx Sets the baud for the first speed tested defaults to 115200 baud Unless PHYTEST is also used the 1 152M and 4M speeds will always be tested Type in the full number for the baud to be tested type 1152000 for 1 152Mbps 4000000 for 4Mbps Note This parameter must be used on both the known good reflecting computer and the computer under test Both computers must start at the same speed to be able to communicate Sets the number of times to loop through 36 the 3 speeds under test Default
82. r price The following list compares and contrasts the OmniBook 2000 and OmniBook 5700 Feature OmniBook 2000 OmniBook 5700 Processor 133 MHz Intel Pentium with and Intel Pentium P55C without MMX technology 150 MHz and 166 MHz with MMx technolog 16 KB or 32 KB L1 cache synchronous cache 32 KB L1 cache 12 1 TFT SVGA up to 16 7M colors 12 1 TFT XGA and 12 1 TFT SVGA 12 1 DSTN SVGA up to 64K colors up to 16 7M colors Video C amp T 65554 64 bit accelerated C amp T 65554 64 bit accelerated graphics processor with 2M video graphics processor with 2M video RAM and Zoom Video enabled RAM and Zoom Video enabled PC Card Desktop Pre installed DMI 1 1 software Pre installed DMI 1 1 software Management Interface Advanced APM 1 2 APM 1 2 Power Management Off States On suspend resume hibernate and On suspend resume hibernate and full off full off 10 Product Features The first two illustrations Figure 1 and Figure 2 point out the key external features of the OmniBook 2000 and 5700 The second two illustrations Figure 3 and Figure 4 point out the key external features of the OmniBook 5500 Figure 5 on page 14 shows the accessories that can be used in the center bay of the OmniBook 2000 5500 and 5700 Latch Status panel Pointing NS Latch Display control s Microphone J Kensington lock Hard 4 s d DNG Audio Floppy drive center bay jacks accessory slot YS Ba
83. repair e Send in for repair e It is normal for the computer to get warm hot especially with 150 amp 166 MHz MMX CPU and if charging the battery Try using the fold down legs to raise the back of the machine to promote air flow e On OB2000 and OB5700 ensure air vents are clear e Send in for repair Likely Cause in order e Sub battery Discharged e Flex cable F1320 60950 e PT 586 U46 or Y3 crystal IC e PT 586 e PT CPU e PT 586 e PT CPU e RAM modules Comments and 5500 07 for backup battery problem should be gt 4 8V Replace PT 586 e Also check for configuration problems e Check for loose heat sink screws tightening should fix e Check CPU fan for correct operation use OmniBook diag program e Check CPU fan for correct operation use OmniBook diag program 59 Part 3 Hardware Repair Battery Memory Hard Disk Drive Floppy Disk Drive Small Parts Display Keyboard Icon Board CPU Module Logic PCA Board Programmable Flash BIOS IC Video Memory Other Components and Accessories CAUTION Always provide proper grounding when performing any of the following repairs An electrostatic discharge may cause irreparable damage to the OmniBook and its components Battery End User Replaceable The OmniBook 2000 and 5700 must use the F1193B F1193 60902 Standard Lithium lon battery or the F1194B F1194 60902 Enhanced Lithium lon battery Both of these batter
84. rror codes are also given Note the term flushed that is used in the keystrokes sections indicates that the key is read from the key buffer and then discarded Test All This is an easy way to run all the tests in sequence However looping does not work as expected with the Test All selection For example if three tests are tagged for looping and Test All is initiated then the first two tests are executed only once The last test in the sequence is the only test that will be looped Display DISP COM The Display test executes a sequence of patterns on the screen 1 Tests video RAM which leaves vertical lines in groups of 4 Draws a box around the outside edge of the display filling the center with black Fills the entire display with white Fills the entire display with a 10 pixel checkerboard Fills the display with horizontal lines on every 4 pixel then steps the lines 3 times Fills the display with vertical lines on every 4 pixel then steps the lines 3 times Draws 16 horizontal bars of different colors Draws 16 vertical bars of different colors Draws 4 horizontal shaded bands red green blue and white with vertical tick marks 0 00 4 OY 91260 O DOS Parameter Explanation Wait for a key after each display pattern Don t wait for a ke When the DOS parameter is set to wait for a key any key will step to the next display pattern the only way to exit the test is to step through all patterns Esc
85. s disabled for the tests that require action by the tester such as the keyboard mouse and joystick tests User Interface The main diagnostic program provides a user interface where the following actions can be performed e launch individual or groups of tests e loop through a given set of tests n times or indefinitely e optionally log failures to disk An example of the user interface screen is displayed below Note on the OmniBook 5500 the Full 2 Unit IR and Fan tests are not available Also the Internal IR test is referred to as the Fast IR test on the OmniBook 5500 Menu Status Comments Test all Display CPU RAM ROM Upper PCMCIA Lower PCMCIA Internal IR Full 2 Unit IR RS232 port Printer port Test message window Hard disk Floppy disk Battery Audio Microphone Joystick Icon LCD Keyboard Pointing Device CD ROM SCSI Fan Version mm dd vv Use T or keys to select a test then press ENTER to run or press SPACE to mark several tests then press ENTER to run marked tests in loop Press ESC to exit Figure 8 Diagnostics User Interface The current test will be displayed in inverse video The Test message window is an area of the screen varying in size that individual tests use for displaying messages If used by a test it pops up and is then removed when the test completes The Status column is used to display the results of individual tests Comments will be used for additional information Date and
86. seconds TrackPoint or H8 failed CD ROM CDROM EXE NOTE This test requires a CD to be inserted in the CD ROM drive The CD ROM test checks the CD ROM controller and IRQ 15 Then a block is read and verified 10 times followed by an eject test DOS Parameter nne PT Valid Keystrokes Esc The Esc key aborts the CD ROM test all 42 other keys flushed User Aborted User aborted test CD Not Read CD not ready no CD in drive H W Error Timeout waiting for IRQ Drive Not 4 CD drive not installed Present The read failed SCSI SCSI EXE NOTE The OmniBook must be docked for this test to function properly The SCSI test checks for the presence of the PCI BIOS and SCSI controller The test then checks for the presence of a SCSI hard disk resets it and copies the file SCSI EXE to it DOS Parameter nne Valid Keystrokes The SCSI test ignores the keyboard User Aborted User aborted test Failed 2 File copy to SCSI hard drive failed PCI BIOS not present SCSI controller not present Failed 23 Error resetting the SCSI hard drive Fan FAN EXE The Fan test is not available on the OmniBook 5500 This test turns on the fan for the specified number of seconds In the DIAG user interface the Enter key instructs the test to run the fan for two seconds while Ctrl Enter runs the fan for five seconds DOS Parameter n Number of seconds to run the fan default 5 Valid Keystrokes Any key aborts t
87. t of the IR chip but does not require a second OmniBook The Full 2 Unit IR test is a more thorough test and does require a second OmniBook see next section DOS Parameter Performs the internal standalone test Valid Keystrokes The Internal IR test ignores the keyboard Failure Message Error Code Meaning Must clean boot 1 CPU protected mode bit set must clean boot Must undock 3 This test cannot run while docked Can also get this error if the internal transmit failed Receive fail or any other fail 35 Full 2 Unit IR Test FIRTEST EXE The Full 2 Unit IR test is not available on the OmniBook 5500 This test requires two OmniBooks one on which the IR is known to be good and the computer to be tested The computer that is being tested will transmit IR packets to the known good computer which will transmit reflect the packets back This method ensures both transmitting and receiving functions are checked on the computer under test The test checks 115200 baud 1 152 Mbps and 4 Mbps by sending 20 packets at each speed and looping through the 3 speeds three times for a total of 60 packets at each speed Every received packet is checked byte for byte against the packet that was sent Every packet must pass or the test will fail To run the Full 2 Unit IR test perform the following steps 1 Clean boot both computers Windows 95 reboot and press lt shift gt lt F5 gt shortly before or after the compute
88. the keyboard the specified file is opened If the file already exists it is truncated When logging is disabled or the program is terminated the file is closed Looping Tests Any test or selection of tests can be made to repeat or loop The loop count can be changed by pressing Alt C The default count is 1 the maximum count is 9 999 A count of zero 0 indicates infinite looping The count that is set applies to all tests until DIAG is terminated or the count is changed again Pressing the Backspace key will abort the looping sequence The diagnostics program will check the keyboard for the Backspace key between each test and each iteration However since many 29 tests also read the keyboard and discard unexpected key presses this feature may not work as expected When looping is enabled count 0 or greater than 1 the date and time is displayed as each test is executed The timestamp is displayed as the test begins and is over written at completion The DIAG INI file located in the chomnibook diag directory contains a Loop entry for each test The value of the entry determines whether the test can be placed in looping mode as part of a group of tests A value of 1 enables looping in a group while a 0 disables this feature Regardless of this setting looping will always be available when a test is initiated individually the Loop entry in DIAG INI only affects looping on groups of test In general group looping i
89. the Product Support Plan for a full listing of localized keyboards 108 OmniBook Sub component s Included sg eg xs y n Overlay Regulatoy Door is E ES F1081 60946 Y Palmrest Assembly F1320 60986 v 586 2 Dock Grounding F1320 60962 No Spring Plate PCA PB 586 w IO F1350 60901 v io Bracket Bracket Grounding Clip 2 ee RAM Screw er 2 Spring Plate I tom 4 om 8 Upper Chassis Case Chassis Case Case 4 8v O Som quo Bin Palmrest Assembl aoe 60986 Upper Chassis F1350 60915 v Pete ee 60946 Case F1350 60921 for OB2000 amp OB5700 F1081 60925 for OB5500 only PCA PT 586 w IO F1320 60926 7 ee Tra Bracket Bracket Grounding Clip 2 109 OmniBook Sub component s Included 200 550 570 y n 0 0 0 Sub Battery NiMH F1350 60921 Btn Icon Assembl F1320 60918 Palmrest Assembly F1320 60986 110 Appendix E Part Numbers Part Number Exchange Part Description User 0B5700 0B2000 0B5500 Number Replace 5182 5113 Label Intel Pentium Yes Pad 5183 2258 LCD Assy Bottom Yes Y Rubber Pad 5965 0241 OmniBook Support and Yes Y Service Booklet 5965 0262 Service Manual OB Yes 2000 5500 amp 5700 7121 7353 Label B W Windows E ene OQ 95 7121 7455 Label IntelMMX___ Yes Y F1065 80005 1 1 Label HPOmniBook Yes vm Y F1065 80017 Business Card Holder Yes V Vo Y F1081 60925 SUB Battery Set48V No Y F1081 60939 Displa
90. tic Foot Printer Port Door Prog Flash IC BIOS Rubber Foot Screw CPU M2 X 4L Screw CPU M2 6 X 6L Screw HDD Door Screw ISOP M2 0x6 0L Nylok Screw ISOP M2 6X8L Nylok Screw M2 6x4 0L Screw Keyboard Standoff M2x11 75 Nyl Standoff M2x15L Nyl Std Li lon Battery Sub Battery 4 8v Upper Chassis Case F1320 60931 Note this is a partial parts list For a complete parts list please refer to Appendix E or the Product Support Plan For a complete listing of available localized keyboards refer to Appendix E or the Product Support Plan Zz za lt a AZAZ ZEE LE Iu ZI ZiIEi LE3LES ES zu m ES LES ES ZEE z a lt 2zazz22 lt a ra FA Ba Ze 18 Product Comparisons as HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000 Size Closed 29 5 x 22 6 x 4 9 cm 29 5 x 22 6 x 4 9 cm 29 5 x 22 6 x 4 9 cm 11 6 x 8 9 x 1 93 in 11 6 x 8 9 x 1 93 in 11 6 x 8 9 x 1 93 in Weight 3 27 kg 7 2 Ib 3 4 kg 7 5 lb 3 27 kg 7 2 Ib Processor 166 or 150 MHz Intel Pentium 100 120 or 133 MHz Intel 133 MHz Intel Pentium with Bus Architecture Cache Display Size Display Resolution Video Bus Video RAM VGA out Support Video Controller Power Battery Type Battery Life Recharge Rate Advanced Power Management with MMX technology 32 bit PCI bus 512 KB burst synchronous L2 cache 12 1 inch TFT XGA TFT 1024 x 768 x 64k colors SVGA TFT 800 x 600 x 16 7M colors PCI local bus vi
91. tion These cosmetic imperfections may be visible to the customer under varying display conditions and can appear as bright dim or dark spots This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display HP OmniBook TFT displays meet or exceed all TFT manufacturers standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturers cosmetic quality specifications Here are some guidelines to use in determining what action to take on customers complaint of cosmetic imperfection in their TFT display 1 The unit should be viewed in the customer s normal operating condition This means if the customer uses the unit predominately in DOS or Windows or in some other application or combination of applications that is where the determination shall be made Self test is not a normal operating condition and is not a sufficient tool to interpret display quality 2 Inthe customer s normal operating mode a lf 4 or more variant pixels appear clustered in the area approximated by a thumbprint on the display surface then the display should be considered for replacement b On OmniBook 4000CT models if more than 30 total pixels anywhere on the display are bad then the display should be considered for replacement
92. ts Microsoft Windows for Workgroups 3 11 and MS DOS 6 22 co loaded with Microsoft Windows 95 Windows 95 compatible Plug and Play BIOS Advanced Power Management 1 2 DMI 1 1 under Windows 95 with TopTools HP PIM and Financial Calculator On line documentation 2 level password protection Hardware based hard drive password Electronic serial number in CMOS accessible through DMI PC ID tattooing Kensington lock slots 3 year return to HP for repair 1 year on battery and accessories Note Upon first boot the end user must make a ONE TIME selection between Windows 95 and Windows for Workgroups Later if the end user desires the rejected operating system the end user will need to acquire and pay for such product as a Separate transaction 21 Part 2 Troubleshooting e Power On Self Test e OmniBook Diagnostics e Desktop Management Interface e System Configuration Utility e Troubleshooting Tips Power On Self Test The OmniBook 2000 5500 and 5700 BIOS includes a Power On Self Test POST facility that tests a number of hardware and firmware items in the unit at each cold start BOOT or RESET The OmniBook self test alone should not be used to diagnose a hardware problem If the self test results are absolutely clear and repeatable confirm the results with at least two other non self test troubleshooting tools Within POST there are three kinds of messages e Error Messages
93. ttery PC card Speaker slots Figure 1 OmniBook 2000 and 5700 External Features 11 Kensington lock Serial port AC adapter port ck f p p s Off button i Tilt f Parallel Kensington oues er Docking ilt foot aralle lock Reset Port K rt eyboard po Daton MIDI Joysti port Figure 2 OmniBook 2000 and 5700 External Features continued 12 Video out Hadton lock dd Serial port VHS out V MIDI Joystick port Kensington lock Figure 3 OmnbiBopk 9500 External Features Microphone Pointing device SW Hard ave Floppy drive center bay acer 39 bmniBook 5500 External Features continued C card slots Battery Speaker Latch Audio jacks 13 High capacity battery I o Floppy disk drive Figure 5 OmniBook 2000 5500 and 5700 Center Bay Modules Product at a Glance 14 Figure 6 OmniBook 2000 and 5700 Exploded Diagram 15 Table 2 OmniBook 2000 and 5700 Parts Identification Description SSS Part Number Exchange Part User Replace OB5700 OB2000 1 Memory Module 8MB RAM F1134 60901 F1134 69001 16MB RAM 32MB RAM 64MB RAM Bezel Card Bus Bracket CPU Fan CPU Module CPU Module 150C F1350 69004 CPU Module 166C F1350 69005 CPU Module P54C 133 F1371 69008 CPU Module P55C 133 MMX F1371 69009 Dock Grounding Spring Plate Door Flash BIOS EMI Spring for LCD Hinge Expansion Door FFC Cable T B to M B 10 PIN 3 5 floppy disk drive
94. viders Only sssssss 79 CPU Module HP Authorized Service Providers Only ooocccnnncinnnicccccccnnnccconanananc coca ncnanannn nano 82 Logic PCA Board PCA PB 586 10 Bracket HP Authorized Service Providers Only 85 Programmable Flash BIOS IC HP Authorized Service Providers Only 89 Video Memory OB2000 amp OB5700 Only HP Authorized Service Providers Only 91 Other Components and Accessories HP Authorized Service Providers Only 93 Appendix A Technical SpecificatiONS oooocoonncnnnnncocccccnnncnonananannccnnnn cnn anna nn nn cn nn nnn nnne nnn 95 Mass Storage SpecificatiONS ooonncnnnnnicnocicnnnnnncnncncancccnnn cnn naar nro cnn nn rra 95 Hard Disk Drive E 95 Floppy PB Hv 96 CD ROM P S 96 System Resources P 97 System INErUPiS te raiz 97 System Memory att iz 98 System Input Output Addresses ooocooonccocccccnnnccconnnononcnnnnccnnnnnn non cnnnn nr nana rn rrn nn nr rra nennen nnns 98 DMA Channels iint reet a 99 Appendix B Hewlett Packard Password Removal Policy sess 100 Appendix C Hewlett Packard TFT Display Quality Statement sssssssss 102 Appendix D Assembly Sub Component BreakQUt ococccccccnnococcccccnnconannononoconnncnnnnnnn non cnnnncnnnnnns 103 Appendi
95. x failed DMA CONTROLLER FAULTY A sequential read write of the transfer count and transfer address registers within the primary and secondary DMA controllers failed FAULTY DMA PAGE REGISTERS A walking bit read write of the 16 DMA controller page registers starting at location 80 Hex failed FAULTY REFRESH CIRCUIT A continuous read write test of port 61h found that bit 4 Refresh Detect failed to toggle within an allotted amount of time Interrupt Controller registers failed match the byte value at F000 FFFF 28 OmniBook Diagnostics The OmniBook diagnostics program provides a tool for diagnosing and isolating a hardware problem The diagnostics software is intended for use in concert with additional troubleshooting methods to accurately determine the cause of trouble The diagnostics program is not designed for unassisted customer use Unless otherwise indicated all diagnostic tests and features are available on the OmniBook 2000 5500 and 5700 All tests provided in the diagnostics program are designed to run following a clean boot of the OmniBook This ensures that the environment of the computer will be In a dependable state for the diagnostics program to properly test the hardware components The individual tests are non destructive and are intended to preserve the state of the OmniBook Reboot after completion of any test to ensure proper loading of necessary drivers Running diagnostics The diagnostic software must be
96. x E Part Numbers sie 111 List of Figures Figure 1 OmniBook 2000 and 5700 External Features ocoonnccccccccncccconanannncconnnccnananonnncnnnncnnnnnns 11 Figure 2 OmniBook 2000 and 5700 External Features continued l 12 Figure 3 OmniBook 5500 External Features cooooncocccccnnncccononoonnccnnncconnnnnnnncnnnnnnonannnnn nn cn nnncannnnes 13 Figure 4 OmniBook 5500 External Features continued sssssseene 13 Figure 5 OmniBook 2000 5500 and 5700 Center Bay ModuleS ooooooooocooococncnnnnnnnnnnnnnnnnnns 14 Figure 6 OmniBook 2000 and 5700 Exploded Diagram oooooccoccccnnccoconcnanncccnnnconananononcnnnncnnnnns 15 Figure 7 OmniBook 5500 Exploded DiagraM cooooocooccccnnncconnnccooncccnncconnnnnnononnnnncnnnnnnnn nn nn nnn cnn 17 Figure 8 Diagnostics User Interface nnnm 30 Figure 9 Serial Loop Back Connector ssssssssssssssseeeeeeenennn nennen nnne nnne 32 Figure 10 Parallel Loop Back Connector cooocccccnccoccccccnncccnnanannncncnnncnnnnnnnnnnnnnnn cnn nnnnn nn cnn cnn cnn 32 Figure 11 DMI Components awuanrnnnnrrrnnnnnannrnnnnnrrnnnnnnnnnnnnnnrrnnnnnnnnennnnnrrnnnnensnnnnnnnrrnnnnesenennnnnnn 46 Figure 12 Main Configuration Screen coooccccnncoconcconancnnnnnconannnnnnncnnnnnnnnnnn rra cnn nn nc nennen nnns 48 Figure 13 System Menu Screen ocococcocococcnnncconnnnonnncnnnnncnnnnnnnnnnnnnn rca nan n nn nn rn nn n nnne senes 49 Figure 14 Passwords Menu Screen oo
97. y on the OmniBook 5500 Available only when Both external VGA and LCD is selected This setting not available on the OmniBook 5500 When enabled CTRL ALT on external keyboard acts as FN key 53 Setting Parameters Comment Pointing Device Audio Port Audio volume 0 7 7 Beeper volume 0 7 3 Power Menu The power menu of the SCU provides an interface to modify various power management and battery charging configurations See Figure 17 for an example of the password menu An explanation of each power option is provided in Table 12 System Disks Input Output MATAN Exit Devices Power Controls Battery Charging Floppy Drive A 1 44 Mb Pentium 158 MHz Hard Drive C 2867 MB Serial Port COM1 Addr 3F8 IRQ 4 IR Port COM2 Addr 2F8 IRQ 3 Parallel Port E LPT1 Addr 378 Base 648 KB Extended 15368 KB Shadow 96 KB Reserved 288 KB Total RAM 16384 KB Cache Ext 512 KB Set power control options Figure 17 Power Menu Screen Table 12 Power Menu Settings Setting Parameters Default Comments Power Controls Power Saving Off On On Enables power saving techniques APM Suspend Disable Time 3 minutes When the system has been 1 30 minutes or never idle for the selected period the computer will suspend This setting not available on the OmniBook 5500 Auto Hibernate Disable Time 1 day If the system has bee
98. yChassisScrew No V Y Y meme gt rry Palm Rest Screw FTB F1081 60946 MicrophoneAssy NM Y Y 1125 60918 PrinterPortDoor Yes Y Y Y 1125 60920 ExpansionDoor Yes WW gt 1125 60925 HeatPipeBracket No Cndct Foam No 10x1x20mm 1134 60901 F1134 69001 8MB RAM 1135 60901 F1135 69001 16MB RAM 1136 60901 F1136 69001 32MB RAM Yes Y Y Y Y Y Y mo e o o m Er co o c e e eo OmniBook 5000 5500 Yes Docking Sys Fam Guide S j 1191 6090 1192 6090 1193 60902 StdlilonBattery Yes 1194 60902 EmhmcdLilonBattery Yes Y YY 1195 60901 1 FODModuleAssy Yes Y YY Y 1320 40001 HDDSecurityCover Yes v YY Y 1320 60901 F1320 69001 CPUModule 1000 No 1 Y 1320 60902 F1320 69002 CPUModule 1200 No Y 1320 60903 F1320 69008 CPU Module 133C No 1320 60904 F1320 69004 LCD Assy 10 4 TFT S No F1320 60905 F1320 69005 LCD Assy 11 3 No DSTN S EA BA 1320 60906 F1320 69006 LCD Assy 12 1 TFT S No vm Y 1320 60918 lconAssy NOY 1320 60919 Screw HDDDoor Yes v mv 1320 60920 Screw Keyboad No Y mm vm No No No Y No Y Y No o 7 TITT TH Tm TH TI a TI h bh 111 Part Number Exchange Part Description User OB5700 0B2000 OB5500 Number Replace F1320 60921 Heat Pipe Spreader No Vo F1320 60924 PGAPTICON No F1320 60925 1 PCAPT DC INOS

HP OmniBook 2000, 5500, and 5700 PC Service Manual, 5965-0262

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