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C-DOT/TENDER/2013 - C-DOT Centre for Development of Telematics

1. SI No Description 2 CPU Intel Xeon Octa Core E5 4650L or latest 2 60 GHz or higher CPU with gt 20 MB of L3 Cache 1 with 4 CPU sockets 256 GB DDR 3 LRDIMM Memory Upgradeable to 1TB or more with memory protection features 1333 MHz or higher The DIMM slots shall be populated with highest available memory size module 8x32GB DDR 3 LRDIMM 1333 MHz 2 Integrated Hardware Disk Controller to support RAID 1 3 2 x 300 GB SAS 15K HDD 4 Integrated on board Graphics X 4x10Gbps Ethernet Ports Onboard Peripheral with maximum of 2 ports per controller 6 Remote management port should support remote installation of OS remote power on off 7 HBA card with 2x8Gbps ports for SAN connectivity 8 At least 1 USB Port On Front panel 9 Power supply From the Blade Chassis via Passive Mid plane power Connectors 10 KVM Combo Cable for the front panel 11 Diagnostic indication for Power good blade location over temperature general fault 12 Dual Redundant I O connections through redundant I O modules 13 Server should be able to alert impending failures on Processor memory HDDs 14 OEM Server Management software with device drivers 15 Operating system RHEL Server version 6 4 or the latest with RHEL CLUSTER LICENCE along with original media The server should be RHEL Server certified 16 Must be compliant to various international standards Regulatory Compliances as applicable
2. TERMS amp CONDITIONS AND SPECIFICATIONS For Setting up of NOFN NMS TEST BED On Turnkey Basis TENDER NUMBER C DOT TENDER 2013 2014 004 Dated 05 09 2013 C DOT TENDER 2013 2014 004 Page 1 of 81 SECTION 1 INTRODUCTION 1 1 2 0 2 1 2 2 2 3 2 4 2 5 2 6 CENTRE FOR DEVELOPMENT OF TELEMATICS C DOT a registered scientific society set up by the Govt of India is pursuing research work in Telecommunications C DOT invites sealed quotations from OEMs System Integrators Authorized Indian Representatives of OEMs hereinafter referred as Bidder for supply installation testing commissioning warranty and after sales support of National Optical Fibre Network NOFN Network Management System NMS TEST BED on turnkey basis only at our Bangalore Premises to monitor amp manage 10000 Gram Panchayats Network Elements from NOFN NMS Test bed as per details given in Annexure A amp B of this document The services under AMC after the expiry of Warranty period shall be requisitioned by C DOT BBNL at some later point of time will be intimated in writing to the supplier The prices should be quoted strictly as per enclosed format in INDIAN RUPEES only Responsibilities of the bidder Refer to Annexure B for Responsibilities Terms and conditions and SLA Eligibility criterion The Bidder should be registered amp incorporated in India under the Companies Act 1956 Bidder must have a full
3. 22 23 24 25 Exact details of Excise duty Sales Tax VAT Service Tax and other levies must be clearly indicated Please do not indicate taxes amp levies as applicable It may be noted that C DOT will not be giving ANY CONCESSIONAL FORMS nor will be claiming any MODVAT concessions As the material is being procured on behalf of M s BBNL all taxes and levies will be applicable C DOT is not entitled to avail Excise Duty Custom Duty exemption against In case the date of opening of the tender happens to be an unscheduled holiday the tender will be opened on the NEXT WORKING DAY at the same time and venue Indemnification The supplier shall irrevocably defend indemnify and hold harmless C DOT against all claims losses liabilities costs damages actions suits proceedings and expenses related thereto including reasonable legal fees and costs resulting from infringement of any patent trademarks copyrights of third parties or breach of applicable statutory laws Acts regulations ordinances or negligent or willful acts and misrepresentation on its part Dispute Settlement Any dispute difference or disagreement between C DOT and the supplier concerning the existence validity interpretation performance termination or breach under this Contract shall be amicably resolved in good faith Failing which the matter shall be referred for settlement by arbitration in accordance with provisions of Indian Arbitrati
4. Manageability Software The solution should also include storage manageability software to generate performance graphs utilization reports centralized monitoring for multiple storage systems and should be able to send alerts over e mail in case of any warning error event generation 21 Licensing All the required licenses on the system to support the above mentioned features must be provided for an entire capacity supported by the system from day one 22 Remote Diagnostics The Proposed SAN Array should support Web based Email facility for remote service to report errors and warnings 23 AC Power 200 240VAC 50Hz 24 Operating Temperature 10 to 30 C or better 25 Automation configuration Script for The OEM Supplier must provide comprehensive scripts to automate the installation and configuration of the storage 26 Warranty a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL C DOT TENDER 2013 2014 004 Page 41 of 81 d Principal Supplier should have a full fledged service center in Bangalore and Bangalore e Support through service partners Franchise is not acceptable f Vendor should provide Proof of add
5. The storage system must have at least 4 x 6Gbps 4 lane SAS ports for disks connectivity in addition to the Front end ports 14 Multipathing Software The storage solution must support native multipathing for host Operating system or must provide the required multipathing software if necessary The multipathing software should be quoted for 2 Linux servers and should be scalable to 10 servers in the future 15 Other Storage Features System must have the following additional features for the proposed configuration gt Dynamic LUN volume expansion gt Thin provisioning of LUNs volumes Redundant hot swappable active and passive components like gt controller gt disk gt power supply gt fan gt No Single Point of Failure 16 Upgradeability Investment Protection The proposed storage system should be field upgradeable to a higher model in the family controller disk enclosures etc 17 18 OS support Support for industry leading Operating System platforms including gt RHEL Server 64 bit and support Clustering 19 Management Easy to use GUI based and web enabled administration interface for configuration storage and replication management Additionally the storage system should also have CLI based administration and configuration option The storage system should support SNMP based monitoring SNMP MIBs shall be provided for integration with the NMS 20
6. d e 3 Years on site comprehensive warranty should include rehosting of licenses on to a different server Configuration of the software with latest LTO Libraries as planned by CDOT Configuration of the software with Dedupe disk as planned by CDOT Support directly from the Principal Warranty card to be provided mandatorily 15 Training CDOT staff should be trained in configuration scheduling of backups C DOT TENDER 2013 2014 004 Page 32 of 81 SL NO 12 ROUTER 2 NOS Sl Specifications No A Performance Requirement 1 Active Active and Active Standby support for all services and stateful failover of runtime sessions using integrated or dedicated Stateful Firewall Incase if firewall is dedicated module or chassis it should support transparent mode to avoid the creation of additional L3 network in between 2 Hardware based encryption and VPN Support for DES 3DES and AES 256 VPN tunnels 3 Intrusion Prevention as well as other essential security features B Routing amp Multicasting 1 IPv4 and IPv6 support including IPv4 IPv6 tunnels 2 Static routing RIPv1 2 RIPng for IPv6 OSPF v2 and v3 EIGRP BGP4 4 3 Inter VLAN routing 4 Policy based routing 5 High availability VRRP redundant router connections HSRP 6 GRE Tunneling Ts IGMPv1 2 3 for IPv4 MLDv1 2 for IPv6 8 IGM
7. In the event of the total failure time exceeding 1 day in a quarter per day penalty of every additional day of total failure shall be 2 of annual AMC charges Total penalty over the year shall have a ceiling of 10 of annual AMC charges The per day penalty for partial failure time exceeding 1 day in a quarter shall be 0 5 of annual AMC charge Total penalty for partial failure C DOT TENDER 2013 2014 004 Page 66 of 81 over the year shall have a ceiling of 5 of annual AMC charges 13 5 The uptime requirements and penalties shall be applied to each site individually 13 6 The penalty shall be deducted from the quarterly bills If Purchaser is not satisfied with the performance of the SUPPLIER during AMC it reserves the right to terminate the AMC during its currency after giving three months notice to the SUPPLIER DISPUTES amp ARBITRATION 15 1 In the event of any question dispute or difference arising under this agreement or in connection there with except as to matter the decision of which is specifically provided under this agreement the same shall be referred to sole arbitration of the Executive Director Purchaser New Delhi or in case his designation is changed or his office is abolished then in such case to the sole arbitration of the officer for the time being entrusted whether in addition to his own duties or otherwise with the functions of the Executive Director Purchaser or by whatever designation such officers may be call
8. The Storage Array should be configured with Dual Controllers for redundancy for both SAN functionalities Each controller must provide SAN functionality No of LUNs 1024 or more Storage Cache The Storage Array should be configured with at least 1GB or more Cache per controller i e total of at least 2 GB cache across dual controllers in an active active configuration Cache should be mirrored between the active active controllers on separate inter controller path The inter controller paths should be redundant at least two paths to prevent disruption if one path fails In case of any abrupt storage failure such as due to power failure the Storage array must be provided with cache protection mechanism to ensure no loss of data in cache Cache De Stage or for minimum 72 hrs Disk Support The system should have support for the mix of 900GB or higher SAS 15K RPM disk drives on the same controller storage array Storage Capacity Required It should be configured with at least 10 TB of usable space using 900 GB or higher SAS 15K RPM disk drives This capacity is the space available to the application after considering all other storage overheads like Snapshot reserve which should be kept as 20 using the same type of disks RAID6 overhead Storage OS Spare drives amp at least 10 of additional space headroom for better system performance Criteria to calculate no of disks should be submitted Storage Scalabi
9. for this project A copy of such undertaking shall be made available to the Purchaser at the time of submission of the bid The bidder should have successfully completed minimum two turnkey project to the magnitude of Rs 2 00 Crores per year during last three consecutive financial years 2010 11 2011 12 amp 2012 2013 Proofs to this regards has to be submitted Self certification shall not be entertained C DOT TENDER 2013 2014 004 Page 2 of 81 2 7 3 1 3 2 An undertaking to the effect that the bidder should not have been banned blacklisted by any Govt Department Central Govt Unit PSU Financial Institutions court during preceding five financial years ending March 2013 is to be submitted Instructions to the bidders Tenders should be sealed superscribed Tender No C DOT TENDER 2013 2014 004 Item Description and submitted only at the following office PURCHASE GROUP Centre for Development of Telematics Electronics City Phase I Hosur Road Bangalore 560 100 Tel No 080 25119574 25119568 Fax No 080 25119572 Tenders should be submitted at C DOT Reception on or before the closing date i c before 08 10 2013 1400 hrs if delivered personally If the bids are sent by post courier the tender must reach C DOT reception Bangalore at the address given above before closing time and closing date i e 08 10 2013 before 1400 hrs C DOT is not responsible for delays of any nature including postal and force
10. 1 x RJ 45 10 100 Mbps USB Port 1 x A Type 1 x B Type Keyboard mouse with 10 15 Mt cable extension 9 Support Full HD 10 Output DVI D connecting at least 6 rear projection units 11 Cables 1 Power cable x 2 2 Input RGB cable length 10Mts x 4 12 Warranty a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service center in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi 13 Cables connectors and accessories All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 25 of 81 SL NO 8 L3 SWITCH 1 NO Sl Feature Specification No 1 Capabilities Configuration management Status Monitoring Power supply redundancy Power and Environmental Management Layer 2 and Layer 3 Services Etherchannel 802 3ad Jumbo Frames GBE Broadcast suppression Multicast suppression Unicast flood suppression Flexible packet matching 2 Connectivity amp Filtering 3 Layer 2 Features Trunking ISL and 802 1Q Private VLAN Voice VLAN VTP v3 Min number of VLAN suppor
11. 2m 4 UTP Cables 2m 20 30m 1 19 Oracle Database Enterprise 11g Latest Release version Processor based license with partitioning 8 option C DOT TENDER 2013 2014 004 Page 4 of 81 NOTE 1 For all the equipment necessary cables connectors and accessories if any should be supplied 3 4 2 The total quantity may change at the time of ordering at the sole discretion of C DOT Bidders are requested to study the terms and conditions including AMC of the tender carefully and then submit tenders accordingly Any tender quotation received against this tender and any Purchase Order Work Order Annual Maintenance Contract resulting from this tender shall be governed by the terms and conditions including SLAs indicated in this tender document and the bidder quoting against this tender shall be deemed to have read understood and accepted the same unconditionally 3 4 1 The Technical bid should contain the following Sl Technical Bid should contain No 1 An undertaking has to be given in the Technical Bid Envelope certifying that the EMD of 2 of the total quoted price has been kept in financial bid without disclosing the amount All documents have to be submitted in soft copy format in a DVD as well as in hard copy format 2 Eligibility Criteria documents as per clause 2 1 to 2 7 to be enclosed in a separate folder No clarifications will be taken by C DOT incase the
12. Information at the time of disclosure or notwithstanding sub clauses 1 3 1 1 1 3 1 2 and 1 3 1 3 of this definition any information whose nature makes it obvious that it is confidential 1 3 2 Such Confidential Information shall not include any information which 1 3 2 1 1 3 2 2 1 3 2 3 1 3 2 4 1 3 2 5 C DOT TENDER 2013 2014 004 is at the time of disclosure publicly known or becomes at a later date publicly available otherwise than a wrongful act or negligence or breach of this Agreement of or by the Receiving Party or the Receiving Party can demonstrate by its written records was in its possession or known to the Receiving Party before receipt under this Agreement and which was not previously acquired under an obligation of confidentiality or is legitimately obtained at any time by the Receiving Party from a third party without restrictions in respect of disclosure or use or the Receiving Party can demonstrate to the satisfaction of the Disclosing Party has been developed independently of its obligations under this Agreement and without access to the Confidential Information Page 75 of 81 2 0 1 4 1 5 1 6 Purpose means the evaluations discussions negotiations and execution regarding a contractual relationship between the Parties in respect of the Project defined in paragraph i of the Background section Affiliate means any legal entity which at the time of disclosure t
13. Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL C DOT TENDER 2013 2014 004 Page 20 of 81 d Principal Supplier should have a full fledged service center in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi 21 All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 21 of 81 SL NO 4 DESKTOP I 3 NOS SI No Particulars 1 CPU Speed Intel Core i7 3770 2 RAM 4x 2 GB DDR3 1600 Mhz DDR3 RAM upgradable to 16 GB or more 2 x 500 GB 7200 rpm SATA II HDD or later 3 Storage DVD ROM Drive 4 Video Controller Integrated 5 Monit A a 21 TFT Flat Panel Display LED backlit Full HD 6 Keyboard Multimedia Internet Keyboard 7 Audio Integrated 8 Network Interface 2 Network Cards 10 100 1000 Mbps Ethernet Auto sensing 9 Bus Slots One x16 PCI Express slot 10 Ports Minimum 4 USB Ports 11 Mouse Optical Scroll 3 button Mouse with mouse pad 12 Power Supply 220 240 VAC 50 Hz With Indian Power cables 13 Drivers Accessories Required drivers and cables to be provided 14 jO S Latest Redhat Linux Desktop with DVD e 3 years
14. all reasonable measures to mitigate the effects of such disclosure and to prevent further disclosure C DOT TENDER 2013 2014 004 Page 76 of 81 3 0 4 0 2 3 2 4 The Receiving Party understands and agrees that 2 3 1 any information known only to afew people to whom it might be of commercial interest and not generally known to the public is not public knowledge 2 3 2 a combination of two or more parts of the Confidential Information is not public knowledge merely because each part is separately available to the public The Receiving Party acknowledges the technical commercial and strategic value of the Confidential Information to the Disclosing Party and understands that unauthorized disclosure of such Confidential Information will be injurious to the Disclosing Party Use of Confidential Information The Receiving Party is entitled to use the Confidential Information but only for the Purpose Permitted Disclosure of Confidential Information 4 1 4 2 4 3 The Receiving Party may disclose in confidence Confidential Information to any of its Affiliates and employees in which event the Affiliate and employee shall be entitled to use the Confidential Information but only to the same extent the Receiving Party is permitted to do so under this Agreement The Receiving Party agrees that such Affiliates or employees are subject to confidentiality obligations no less restrictive than those of this Agreement The Recei
15. and containing Confidential Information unless and to the extent it is necessary for the Purpose All samples models computer programs drawings documents and other instruments furnished hereunder and containing Confidential Information shall remain the Disclosing Party s property At any time upon request from the Disclosing Party or upon the conclusion of the Purpose or expiry of this Agreement the Receiving Party at its own cost will return or procure the return promptly and in any event within 14 days of receipt of such request of each and every copy of Confidential Information given by the Disclosing Party and satisfy the Disclosing Party that it no longer holds any further Confidential Information Non Disclosure of Negotiations Except as provided in Clause 4 each Party agrees that it will not without the other Party s prior written approval disclose to any third party the fact that the Parties are discussing the Project The Parties acknowledge that the provisions of this Agreement shall apply in respect of the content of any such discussions The undertaking set forth in this Clause shall survive the termination of this Agreement C DOT TENDER 2013 2014 004 Page 78 of 81 7 0 8 0 9 0 10 0 Term and Termination 7 1 7 2 7 3 This Agreement shall become effective on the Effective Date The provisions of this Agreement shall however apply retroactively to any Confidential Information which may have
16. and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service center in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi C DOT TENDER 2013 2014 004 Page 35 of 81 SL NO 13 GSM MODEM 1 NO SL SPECIFICATION No 1 Dual Band E GSM 900 and 1800 MHz 2y GSM Compliant with GSM Phase 2 2 3 Support for multiple SIMs At least 2 4 Output Power Class 4 2W at 900MHz Class 1 1W at 1800MHz 5 Control via AT Commands ITU GSM GPRS 6 3V SIM interface T USB 8 50 Ohm Antenna Connector 9 Echo Cancellation noise reduction 10 Full GSM or GSM GPRS software stack 11 RTC 12 Hardware GPRS class 2 capable 13 Complete shielding 14 Warranty a 3 years Comprehensive onsite warranty support for Hardware from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service center in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi C
17. arbitration proceeding under this clause C DOT TENDER 2013 2014 004 Page 67 of 81 a ste C DOT 15 3 The venue of the arbitration proceeding shall be the Office of the Executive Director Purchaser New Delhi or such other Places as the arbitrator may decide 15 4 Any party shall not use any information obtained from other party during the course of dispute resolution process under this clause for any purpose other than to resolve the dispute and such information shall not be used in any litigation 15 5 Both parties shall use their best efforts in good faith and best intention to resolve disputes by mutual negotiation and consultation and shall settle amicably any dispute that may arise or relate to this agreement or a breach thereof Pending resolution of a dispute the Supplier shall continue to fulfill its obligations under this agreement 16 SET OFF Any sum of money due and payable to the SUPPLIER including security deposit refundable to him under this Contract may be appropriated by the Purchaser or the Purchasers or any other person or persons contracting through the Purchaser and set off the same against any claim of the Purchaser or Purchasers or such other person or persons for payment of a sum of money arising out of this Contract or under any other Contract made by the SUPPLIER with the Purchaser or Purchasers or such other person or persons contracting through Purchaser IN WITNESS WHEREOF the parties hereto have caused this
18. are within the quoted specified limits and that the equipment software being supplied is working satisfactorily Such a certificate must be enclosed with the original Shipping Documents SCOPE of the tender includes supply installation testing commissioning integration comprehensive 3 years warranty amp after sales support and subsequent 3 years annual maintenance support to be provided by the supplier All support maintenance shall have to be provided by the supplier at site as per the terms and conditions indicated in this tender document Detailed infrastructure facilities and technical capabilities may be submitted along with the technical bid Tenders should be complete in all respects and incomplete tenders not complying with the terms amp conditions shall be summarily rejected without any notice Quotations should be valid for a period of at least 06 months from the closing date of the tender If at any time during the performance of the Purchase Order the suppliers encounter conditions impeding timely delivery of goods and performance of service then they should promptly notify C DOT in writing of the fact of the delay the cause of delay and its likely duration C DOT shall evaluate the situation and at its discretion decide to extend the suppliers time for performance C DOT s decision will be final and binding C DOT reserves the right to award work to deserving bidder on Turn Key basis The decision of C D
19. arranged by the bidder and the purchaser shall not take any responsibility in this regard A Project Manager shall be deputed by the supplier who shall be responsible for execution of the project He will be the single point of contact for C DOT towards the delivery installation and acceptance testing of the complete infrastructure Delivery of all the equipment at the respective site and obtain receipt of delivery from the respective nodal officer The supplier shall ensure that all the equipment are packed and kept at the respective site in proper pilfer proof casings prior to installation The supplier shall carry out proper site survey and submit site readiness report before the delivery of the equipment The supplier shall be responsible for the installation and commissioning of the Servers Rack network component and all associated hardware including all cables and software components including Clustering amp SAN configuration etc at the designated site The Bidder must ensure that the part nos mentioned in the BOM submitted along with the quote shall be the ones which are verifiable at the site In case there are abstract items written in the BOM the same shall be clearly indicated and explained by the OEM in the document submitted Complete the installation and integration of the entire supplied hardware and software within 2 weeks from date of delivery Provide a comprehensive Installation documentation including
20. based intelligent control of all functions Battery management and fault diagnostics required 5 5 5 6 Front panel display LCD LED display required to monitor functional and diagnostic parameters 6 BY PASS 6 1 Static By pass Inbuilt Static By pass to be provided for Un interruptible output 6 2 Manual By pass Inbuilt Manual By pass to be provided for maintenance purpose 7 EMC RELATED 7 1 Immunity to line voltage surges 2 5 KV of 100ns amp 10 us surges 7 2 Conducted amp Radiated EMC As per EN IEC standards 7 3 ESD compliance As per EN IEC standards 8 PROTECTIONS 8 1 Protection required for 16 Input over voltage under voltage abnormal current frequency over range phase reversal 17 Rectifier Over voltage over current 18 Output over voltage over load short circuit 19 Battery under voltage over charging current 20 Inverter over temperature 8 2 Battery Isolation on low bus voltage To be provided 8 3 Lightening protection To be provided 8 4 Control Switches MCBs required for Input Output Inverter By pass Battery manual bypass 8 5 Alarm on fault Audio visual alarm alarm reset switch required 9 MISCELLANEOUS 9 1 Climatic condition for normal operation A C will not be provided UPS should work at normal room temperature without A C 0 45 C at 50 RH 35 C at 95 RH 9 2 Cooling Forced air cooling by in built fans 9 3 Acous
21. been disclosed in connection with discussions and negotiations regarding the Project prior to the Effective Date This Agreement shall remain in force for five 5 years from the Effective Date except to the extent this Agreement is superseded by stipulations of the Contemplated Agreement The rights and obligations of each Party with respect to all Confidential Information of the other Party that is received under this Agreement shall remain in effect for a period of five 5 years from the date of disclosure of Confidential Information Intellectual Property Rights All Confidential Information disclosed herein shall remain the sole property of the Disclosing Party and the Receiving Party shall obtain no right thereto of any kind by reason of this Agreement Future Agreements Nothing in this Agreement shall obligate either Party to enter into any further Agreements Amendments Any amendment to this Agreement shall be agreed in writing by both Parties and shall refer to this Agreement 11 0 Severance If any term or provision in this Agreement is held to be either illegal or C DOT TENDER 2013 2014 004 Page 79 of 81 unenforceable in whole or in part under any enactment or rule of law such term or provision or part shall to that extent be deemed not to form part of this Agreement but the validity and enforceability of the remainder of this Agreement shall not be affected 12 0 Governing Law This Agreement shall be
22. e g FCC UL CE ROHS etc Pl mention in the Remarks Column such compliances or certifications as applicable to the offered equipment 17 18 a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service centre in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi g _Installation Creation of Partition OS Installation and enabling Restore option onsite 19 All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 18 of 81 SL NO 2 BLADE SERVER 2 SOCKET III 4 NOS SI N 0 Description 1 2 CPU Intel Xeon Octa Core E5 2690 or latest 2 90 GHz or higher CPU with gt 20 MB of L3 Cache 64 GB DDR 3 LRDIMM Memory Upgradeable to 512GB or more with memory protection features 1333 MHz or higher The 2 DIMM slots shall be populated with highest available memory size module 8x8GB DDR 3 LRDIMM 1333 MHz 3 Integrated Hardware Disk Controller to support RAID 1 4 2 x 300 GB SAS 15K HDD 5 Integrated on board Graphics 6 Remote management port should suppo
23. expiry of six months we shall be discharged from all liability under this guarantee We further agree that any change in the constitution of the bank or the bidder shall not affect our liability under this guarantee C DOT TENDER 2013 2014 004 Page 56 of 81 We further agree that the Beneficiary shall have the fullest liberty without in any way affecting our liability under this guarantee alter any or all of the terms and conditions of the tender Notwithstanding anything contained herein before our liability under this guarantee is restricted to Rs Rupees This guarantee shall remain in force upto a maximum of six months 6 months Unless a demand in writing is made on or before one month from the date of expiry of six months date all your rights under this guarantee shall be forfeited and we shall be relieved and discharged from all liabilities under this guarantee We lastly undertake not to revoke this guarantee during the penance of the above said tender tender contract except with the prior consent of the beneficiary in writing This guarantee must be returned to us in original immediately on the expiry of the validity date Sealed with the common seal of the bank on this the day of 20xx DATE BANKERS NAME PLACE SEAL ADDRESS C DOT TENDER 2013 2014 004 Page 57 of 81 PERFORMANCE BANK GUARANTEE GUARANTEE NO AMOUNT GUARANTEE COVER FROM TO LAST DATE FOR LODGEMENT OF CLAIM In consideration o
24. governed by and construed in accordance with the laws of India and in any dispute arising out of or relating to this agreement the Parties submit to the exclusive jurisdiction of the Courts situated at Delhi India 13 0 General 13 1 Upon 45 days written notice the Disclosing Party may audit the use of the programs materials marketing materials services and such additional disclosed resources The Receiving Party agrees to co operate with the Disclosing Party s audit and to provide reasonable assistance and access to information 13 2 The Disclosing Party shall not have any liability to the Receiving Party for any claims made by third parties arising out of their use of the Disclosing Party s trademarks including Logo or marketing materials The Receiving Party agrees to indemnify the Disclosing Party for any loss liability damages cost or expense including attorney s fees arising out of any claims which may be made against the Disclosing Party arising out of their use of the Logo or marketing materials where such claim relates to their activities products or services Notwithstanding above the Receiving Party shall have no obligation to indemnify the Disclosing Party w r t a claim of trademark or copyright infringement based up on their use of the Logo or marketing materials as expressly permitted under this Agreement 13 3 The Receiving Party shall disclose of any similar agreements explicit or otherwise for simila
25. invoice delivery note copy of PO by C DOT officials The part code mentioned in the PO should match with the part codes mentioned in Invoice Packing list Any deviation difference has to be certified by the OEM with appropriate reason for the same and shall provide a fool proof mechanism for BOM verification acceptable to C DOT The bidder shall install commission and test the installation as per scope defined in this document under C DOT site officer s directions The installation report shall be sent emailed to C DOT to enable them to assess readiness of the site for installation and commissioning of the application software The rejected material s will need to be collected by the supplier within a reasonable period of time from C DOT premises and all the charges on the same will have to be borne by the supplier Replacements will have to be delivered at the site by the vendor before he is allowed to collect the rejected materials except any type of storage media like hard disk tapes DVDs etc from the site All formalities for import of replacements etc if needed will have to be taken care of by the vendor In case we do not receive any response to our letters asking the suppliers to collect the rejected material within 10 weeks from the receipt of the rejected material at site the same may be disposed off through auction and the proceeds thereof shall be treated as earnings to the purchaser Training of general nature on the equip
26. it is meant that the diagnosis troubleshooting parts replacement and calibration aspects would be the responsibility of the bidder The Comprehensive Warranty in case of a software item shall mean that all bug fixes patches updates upgrades version releases shall have to be supplied and installed at site under the control of C DOT by the supplier free of cost during the warranty period During the warranty period of three years 03 years and subsequent AMC period the terms and conditions SLA terms and Penalty Terms mentioned in Annexure B shall be applicable in totality All statutory levies shall have to be met by the supplier and or their Indian Representatives towards replacement and repairs during the warranty period In the case of exclusive software item all statutory levies shall have to be met by the supplier and or their Indian Representatives towards updation up gradation version updates patches for better performance bug fixes Thus the warranty should be comprehensive all paid up and unconditional The bidders must necessarily quote for Comprehensive Annual Maintenance Contract CAMC for the equipment software for the next THREE years following warranty period of three years However the decision of entering into CAMC for post warranty maintenance or entering into CAMC for a lesser number of years in which case pro rata charges shall apply and the type of support cover shall rest with C DOT BBNL and the s
27. majeure Bids received after due date and time will not be accepted under any All the queries in xlsx format only should reach C DOT by e mail latest by 13 09 2013 1200 hrs to A maximum of 03 authorized representatives will be allowed to attend the Pre Bid meeting In the event of no such clarification sought it will be deemed that the bidders have understood the parameter requirement indicated enunciated described completely and are complying with the same at the time of submission of the tender The bidders may also note that no request for clarifications will be entertained after the above date www cdot in The schedule of opening of bids is as follows and at the following venue Date Time Last Date of Bid Submission 08 10 2013 1400 hrs Technical Bid Opening 08 10 2013 1430 hrs in the presence of intending bidders at C DOT Bangalore a Bid Rejection The EMD 2 of your total quoted value should be submitted only in the Financial Bid Envelope with a validity of 6 months and_with an undertaking to be enclosed_in the technical bid for the same without disclosing the amount that the EMD has been enclosed in the financial bid Bids without EMD and Tender fee shall be rejected outright In case the document is C DOT TENDER 2013 2014 004 Page 3 of 81 downloaded from our website then please ensure that the Tender Document fee of Rs 1 000 Rupees One Thousand Onl favouring CENTRE FOR DEVELOPMENT OF TELEMATICS
28. noted that deduction of penalty due to delayed delivery shall be deducted from the milestone payment ALL THE PAYMENTS WILL BE RELEASED FROM C DOT BANGALORE PAYMENT TOWARDS AMC cannot be made upfront The same shall be made once in three months quarterly on submission of an appropriate invoice subject to satisfactory services rendered and accepted by C DOT In case the delivery schedules are not adhered to and the supplies get delayed beyond schedules penalties shall be imposed on the vendor bidder by C DOT and the penalty to be imposed will be 0 5 for every week subject to the maximum being 5 of the total PO value Delay beyond 6 8 weeks will be treated as an exception and C DOT _ reserves the right to impose C DOT TENDER 2013 2014 004 Page 12 of 81 7 1 7 2 10 11 12 additional penalty at its discretion In case the party fails to deliver the material software or services even beyond the extra time allowed with penalty as mentioned above C DOT reserves the right to make alternate procurement and arrangements only at the suppliers cost and risk For this the supplier shall be served with a notice of 2 weeks under a registered cover and in case of non performance on expiry of the notice period the cost of alternate procurement arrangements shall be recovered from the vendor INSPECTION Materials on their arrival at sites specified by C DOT will be inspected for transit damage and short shipment against
29. obligation under this contract is prevented or delayed by reasons of any such event for a period exceeding 60 days either party may at its option terminate the contract ii Provided also that if the contract is terminated under this clause C DOT BBNL shall be at liberty to take over from supplier at a price to be fixed by C DOT BBNL which shall be final all unused undamaged and acceptable materials bought out components and stores in course of manufacture which may be in possession of the supplier at the time of such termination or such portion thereof as C DOT BBNL may deem fit except such materials bought out components and stores as supplier may with the concurrence of C DOT BBNL elect to retain FAULTS SEVERITY LEVELS AND RESTORATION TIME Any fault in one or more components sub systems causing the entire system to stop functioning shall be taken as a total failure Example Failure of External Storage Servers Blade Chassis Mid plane and Back Plane Any fault in one or more components sub systems causing the entire system to continue functioning albeit with reduced performance shall be taken as a partial failure Example failure of one or more but not all servers in a multi server site PENALTIES Total guaranteed uptime shall be 99 per quarter This means that the cumulative total failure time over one quarter shall not exceed 1 day An additional downtime of 1 1 day per quarter can be allowed for partial failure
30. penalty clause mentioned below An uptime of 99 on quarterly basis shall be guaranteed Penalties will be imposed for a higher down time as per section 12 It will be the responsibility of the supplier to maintain required quantity of spares at his Support centre s to meet the committed SLA e Penalty Clause Failure to comply with the uptime SLAs will levy a penalty 0 1 of the total per site cost including hardware software and services cost for every 4 hours or part thereof per instance subject to a maximum of 10 Special Terms and Conditions for Equipment a The complete solution shall be supplied by OEM or authorized bidder SI b Bidders will be required to submit the details of the trained certified experienced experts on the models Router Firewall IPS quoted in their bid and who will be the part of design and implementation team c Installation and integration of equipment at all locations including physical installation cabling termination of LAN and WAN MPLS links best configuration as per the accepted low level design to achieve high availability Active standby or Active active with Stateful failover Once the integrated setup is functional and tested for all features the complete document with best proven design and configuration will be prepared and submitted by the bidder C DOT TENDER 2013 2014 004 Page 47 of 81 d During the acceptance if it is found that the solution quoted in compliance with the
31. same is not enclosed with the Technical Bid 3 Technical quote mentioning the details of make amp model quoted specifications design etc 4 Data Sheets Technical literature Catalogues 5 Technical Compliance as per Annexure I 6 Commercial Compliance as per Annexure II 7 Year of launch of the equipment and EOL of the equipment 8 BLANK COMMERCIAL BID As per format enclosed vide Annexure III a amp b 9 Scope of Warranty compliance as per clause no 4 0 10 Scope of Post warranty CAMC compliance as per clause no 5 0 11 Clients list 12 List of OEMs and authorization certificate from all OEMs 13 A written commitment from the OEM to provide support for the system s as per the SLA terms and conditions in case the partner supplier fails to provide adequate and quality support 14 Acceptance for submission of Performance Bank Guarantee as per Annexure V for 10 of the PO value for a period of three and a half 3 1 2 years at the time of release of PO The PBG has to be extended depending on the acceptance of the system by C DOT 15 Acceptance letter to sign NDA with C DOT on Non Judicial Stamp Paper of Value of Rs 200 on receipt of PO C DOT TENDER 2013 2014 004 Page 5 of 81 3 5 The Commercial Financial bid should contain the following SLNo Commercial bid should contain 1 EMD of 2 of the Total quoted price as given in Annexure ITI inclusive All documen
32. up Failure to do so may result in the bid not being considered Please highlight the quantitative specifications in your data sheet technical literature If the space is not sufficient then additional sheets may be used The compliance comparison statement should be signed by the authorized signatory The compliance statement should be enclosed with the technical bid only Compliance statement with respect to commercial and special terms and conditions Annexure II stipulated in the tender document should also be provided along with the technical bid The suggested ordering information supplier part nos to match C DOT s specifications must be indicated in the technical bid Bidders shall submit a list of clients for whom they have carried out similar type of projects This C DOT TENDER 2013 2014 004 Page 8 of 81 3 19 3 20 list should clearly enunciate the address of the premises with phone nos fax nos email and the names of the contact persons freight and insurance ete applicable as per Price format enclosed Entry Tax Octroi etc wherever applicable shall have to be borne by the supplier initially and will be reimbursed on actuals on submission of documentary evidence All necessary permissions clearances in this regard shall have to be obtained by the supplier No clarifications will be entertained incase prices are not submitted as per our Format PRICE Should be quoted in INR only Under no circumsta
33. 240VAC 50 60Hz 7 Aspect ratio 4 3 8 Brightness 200 Cd m or Higher 9 Contrast Ratio 2000 1 or Higher 10 Input Analog RGB D Sub Digital RGB DVI D HDMI 11 Out put DVI D Connector Daisy chain use only 12 Control TCP IP HTTP RS 232 13 viewing angle Min 176 H x 176 V 14 Warranty a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service center in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi 15 Cables connectors All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 24 of 81 SL NO 7 VIDEO WALL CONTROLLER 1 NO Sl Description Spec No l Form Factor Industrial 19 Rack mount 2 Processor speed Greater than 2 5 Ghz 3 Memory 1024 MB expandable atleast to 2 GB 4 DVD Drive Required 5 Hard disk At least 200 GB 6 Power supply Dual Hot swappable 7 Software OS with Application Software to be provided 8 Input Connections RGB 4 x D SUB high density 15 pin connector DVI 1 Video 1 x PAL SECAM NTSC Ethernet
34. Agreement to be executed through their respective authorized representatives on the day and year first above written Signed and Delivered for and on behalf of CENTRE FOR DEVELOPMENT OF TELEMATICS C DOT BBNL By Signed on behalf of M s C DOT TENDER 2013 2014 004 Page 68 of 81 a ste C DOT By Shri holder of General Power of Attorney dated executed in accordance with the Resolution No Nil dated passed by Board of Directors In the presence of Witnesses C DOT TENDER 2013 2014 004 Page 69 of 81 Details of Technical support Centers Sl LSA Name of Postal Address Telephone Mobile Phone FAX Number E Mail ids Primary No Served by the In Numbers Min Number and Secondary this Center Charge and two no of support staff at the Centre 1 Bangalore 1 1 2 2 2 New Delhi 1 1 2 2 C DOT TENDER 2013 2014 004 Page 70 of 81 a ste C DOT List and cost of spares and labour charges on per call basis shall be given as per the following format 9I ST IHd 5 oATSNpUyT TTV LAN Aue JI posayyo yunoosiq FI XZ SoY W SOIAdT Te a JO SATSNIOUT DOI T20L 1 ZT 01 8 9 h SoBe W SNA Ie 3 JO SATSNIOUT oong MUN sodieyo z SOTA9Z Joyo Auy lt s o 2s E is zg 9 lt n g ap oD e ee oo o m Ee x Fe los bzi B Q lt 2 ia a x jo E J az lt BY 2E a 7 x 2 z
35. CLI interface Mandatory 11 0 Warranty a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service center in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi C DOT TENDER 2013 2014 004 Page 30 of 81 SL NO 10 TAPE LIBRARY 1 NO SI Features Particulars No 1 Drive Technology LTOS or higher 2 No Of Drives 2 3 No Of Slots Minimum 24 4 Tape Capacity Native 60 TB 5 Tape Capacity Compressed 120 TB 6 SAN Interface 2x8 Gbps FC 8 LAN Interface 2x10 100 Mbps Ethernet 9 Management Monitoring Web based 10 Installation and Commissioning a Installation of the Library Integrating with the backup software b Vendor should provide a detailed implementation document 11 Warranty a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL c Vendor Should provide Warranty Card Mandatorily 12 Post Sales Support
36. Comprehensive onsite warranty support for Hardware from the date of commissioning by CDOT after Installation Acceptance Test 12s Warranty e Vendor should provide warranty card mandatorily e EOL at least 5 years from the date of acceptance a Principal Supplier should have a full fledged service center in Bangalore 16 Post Sales Support b Support through service partners Franchise is not acceptable c Vendor should provide Proof of address in Bangalore 17 Installation Installation Creation of Partition OS Installation and enabling Restore option onsite 18 Cables connectors and accessories All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 22 of 81 SL NO 5 DESKTOP II 3 NOS SI No Particulars 1 ICPU Speed Intel Core i7 3770 2 RAM 4x 2 GB DDR3 1600 Mhz DDR3 RAM upgradable to 16 GB or more 3 Storage 2 x 500 GB 7200 rpm SATA II HDD or later DVD ROM Drive 4 Video Controller Integrated Monitor 5 21 TFT Flat Panel Display LED backlit Full HD 6 Keyboard Multimedia Internet Keyboard Audio Integrated 7 8 Network Interface 2 Network Cards 10 100 1000 Mbps Ethernet Auto sensing laccessories 9 Bus Slots One x16 PCI Express slot 10 Ports Minimum 4 USB Ports 11 Mouse Optical Scroll 3 button Mouse with mouse pad 12 Power Supply 220 240 VAC 50 Hz With Indian Power cables 13 Drive
37. DOT TENDER 2013 2014 004 Page 36 of 81 SL NO 14 SERVER RACK 1 NO Sl Description Spec No l FRONT DOOR MS VENTED Perforation gt 60 Honeycomb 2 REAR DOOR MS VENTED Perforation gt 60 Honeycomb 3 AC MAINS CHANNEL HORIZONTAL 220V 15 5A Combo SOCKETS 4 SHELF STATIONARY 5 CABLE MANAGER HORIZONTAL amp VERTICAL 6 HARDWARE FRONT PANEL FIXTURES set 7 CASTOR front WITH BRAKE 8 CASTOR rear WITHOUT BRAKE 9 KVM Console Retractable LCD MONITOR KEYBOARD amp MOUSE TOUCHPAD 10 Warranty a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service center in Bangalore e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore C DOT TENDER 2013 2014 004 Page 37 of 81 SL NO 15 AUTOMATIC TRANSFER SWITCH 1 NO SL Feature Value No 1 Input Voltage 220 230V Single Phase 2 Input Frequency 47 63 Hz 3 Input connector 2 Nos IEC 320 C20 16A 4 Input Power Cords 2 Nos IEC 320 C19 16A and IEC 60309 16A Plugs of minimum 3m long By Output Voltage 220 230
38. Diagnostic indication for Power good blade location over temperature general fault 12 Dual Redundant I O connections through redundant I O modules 13 Server should be able to alert impending failures on Processor memory HDDs 14 OEM Server Management software with device drivers 15 Operating system RHEL Server version 6 4 or the latest with RHEL CLUSTER LICENCE along with original media The server should be RHEL Server certified 16 Must be compliant to various international standards Regulatory Compliances as applicable e g FCC UL CE ROHS etc Pl mention in the Remarks Column such compliances or certifications as applicable to the offered equipment 17 18 a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service centre in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi g _Installation Creation of Partition OS Installation and enabling Restore option onsite 19 All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 17 of 81 SL NO 1 BLADE SERVER 4 SOCKET IT 1 No
39. OD OF VALIDITY OF THE AGREEMENT 4 This Agreement shall remain in force for 3 years from the date of completion of 3 years warranty while at the same time the term and conditions of this agreement except for payment of charges to the SUPPLIER shall also apply during warranty period 5 Extension of this Agreement shall be negotiable for the second term at the choice of Purchaser depending on the performance of the SUPPLIER during the period of the initial term 6 In addition to complying with all the terms and conditions recorded in the Bid Document the SUPPLIER hereby agrees and unequivocally undertakes to fully comply with all the terms and conditions stipulated in this Agreement and without any deviation or reservations of any kind T Unless otherwise mentioned or appearing from the context the Tender Bid Document and any clarifications thereof and the purchase order shall form part and parcel of this agreement provided that in case of conflict or inconsistency on any issue relating to this Agreement the terms set out in the body of this agreement with schedules and Annexes thereto shall prevail 8 During the period of AMC the SUPPLIER shall inter alia Provide on site support for the hardware OS faults reported by the Purchaser Shall attend to the equipment only in the presence of the Purchaser Purchaser s authorized representatives Replace the faulty part PCB box of the total solution Provide solution to software only that sup
40. OT shall be final and unquestionable C DOT reserves the right to reject accept any part or full Tender s without any reason whatsoever FORCE MAJEURE shall mean and be limited to War hostilities riot or civil commotion earthquake flood or other natural physical disaster and restriction imposed by the Government or their statutory bodies which prevents or delays the execution of the contract In the event of delay lasting over one month if arising out of cases of Force Majeure C DOT will still reserve the right to cancel the order contract Disputes if any arising out of the above tender will be referred to courts having jurisdiction over Delhi only and shall be subjected to Indian laws including the law relating to Consumer Protection The specifications indicated in the tender are as per C DOT s requirement Bidders have the option of quoting strictly as per the specifications indicated in the tender document or offer any equivalents meeting C DOT s requirement However based on the compatibility the decision of C DOT on acceptance rejection of the same would be final and unquestionable Please note that any falsification suppression of information could lead to tender disqualification C DOT is an R amp D organization and is thus not registered under any State s Sales Tax or Central Sales Tax and thus has no C S T numbers Hence no concessional forms will be issued from C DOT C DOT TENDER 2013 2014 004 Page 14 of 81
41. P Proxy 9 IGMP Snooping 10 PIM SM for IPv4 v6 11 DVMRPVv3 for IPv4 C LAN Features 1 3 or more 10 100 1000 Mbps Ethernet LAN ports 2 IEEE 802 1x port authentication MAC based authentication 3 IEEE 802 1p 4 IEEE 802 1Q 5 IEEE 802 3ad LACP 6 IEEE 802 1s MSTP 7 VLAN Registration Protocols for dynamic VLANs 8 Port mirroring 9 Jumbo frames D WAN Features 1 STM1 E1 E3 STM 4 16 64 modules should be supported 2 1 x 1Gbps 100Mbps Ethernet WAN port with Optic SFP 1xE1 port 2Mbps 1xSTM1 155 Mbps 3 Point to Point Protocol PPP including PPP over Ethernet PPPoE 4 HDLC C DOT TENDER 2013 2014 004 Page 33 of 81 Multilink PPP MLPPP Quality of Service Traffic Management RED WRED DiffServ bandwidth guarantee sharing flow monitoring traffic policing 8 level Priority Class Based Queuing Per IP address subnets ports DSCP and ToS bits VLAN ID 802 1Q VLAN Priority 802 1p VLAN Classification port and MAC based Firewall Stateful Packet Inspection and failover Firewall Routed or transparent mode of operation Multiple zone support including Corporate Internet DMZ NAT including policy based NAT PAT ey a aa Multiple Distributed Denial of Service DDoS Attack Preventions S IPSec L2TP PPTP IPS Integrated Inline DPI based detection and mitigation of all network threats and viruses Signature updataion d
42. Q 3 E gt gt A ge Amt Amt Amt gt 2 e3 z ae n 3 oO oo 1 2 3 5 6 7 8 9 10 11 12 13 14 15 16 17 1 Item wise BOM As per Annexure A clause 3 3 1 2 Any other items for meeting the requirement of tender 3 Installation and commissioning charges 4 Any other charges NOTE 1 No other price format shall be entertained Commercial Bid shall be summarily rejected incase the above format is not explicitly followed 2 Incase additional break up needs to be given the same may be explained in a separate sheet Separate sheets may be enclosed for price bid C DOT TENDER 2013 2014 004 Page 53 of 81 a ste C DOT S No Item Description Unit Price exclusive of Taxes AMC for 4 Year AMC for 5 Year AMC for 6 Year as per Annexure Ill Each line items to be quoted as per BOM Amount Amount Amount 1 2 3 NOTE 1 No other price format shall be entertained Commercial Bid shall be summarily rejected incase the above format is not explicitly followed Incase additional break up needs to be given the same may be explained in a separate sheet Separate sheets may be enclosed for price bid 2 Price of CRITICAL SPARES to be quoted SEPARATELY Annexure VIII The same shall not be part of commercial price comparison C DOT TENDER 2013 2014 004 Page 54 of 81 FORMAT FOR BANK GUARRANTEE FOR E M D THIS BANK GUARANTEE TOWARDS THE E M D SHOULD BE TYPED OUT ON
43. RS 50 NON JUDICIAL STAMP PAPER GIVING FULL POSTAL ADDRESS OF THE BANK Guarantee No Amount Guarantee Cover From To Last Date for Lodgment of Claim The Centre for Development of Telematics herein after to referred as Beneficiary having its office at C DOT Campus Electronics City Phase 1 Hosur Road Bangalore 560 100 having floated a Tender for Tender for with Tender no hereinafter referred to as the tender and M s name and address of the party having the intention of participating in the above mentioned we the banker s name and address hereby irrevocably undertake and guarantee to you that in the event of the award of the Contract to the bidder and subject to the failure of the Bidder to perform any of the following clauses we undertake to fully compensate the Beneficiary to a maximum amount of Rs Rupees in words as and when the same is claimed from us in writing during the validity of the contract as per the terms and conditions of the tender contract C DOT TENDER 2013 2014 004 Page 55 of 81 1 If the bidder fails to accept the contract with the terms and conditions of the contract 2 If after the acceptance of the contract the Bidder fails to carry out the services in accordance with the terms and conditions of the contract 3 If the bidder withdraws the tender during the validity period 4 If the bidder fails to complete their services in accordance with the terms and conditions of the contract or if there is
44. V Single Phase 6 Output Connectors 8 Nos IEC 320 C13 16A 7 Output Cable 8 Nos IEC 320 C13 and IEC 320 C14 of 16A and minimum 3m long 8 Environmental Compliance ROHS Compliant 9 Form Factor 19 RACK Compliant 10 Management Port 10 100 Ethernet 11 Management Capability Provide standards based management via Web SNMP and Telnet 12 Technology Solid State Preferably IGBT 13 Transfer Time Less than 5 milliseconds 14 Indication LED Indicators Failure of Input Active Input to Output Switch failure 15 Special Features Optional Maintenance Bypass Switch Digital Ampere Volt Combo meter LED Indicator Manual Bypass Alarm Buzzer Input Failure Switch Failure C DOT TENDER 2013 2014 004 Page 38 of 81 16 Warranty a b d e 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test Vendor should provide warranty card mandatorily EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL Principal Supplier should have a full fledged service center in Bangalore and New Delhi Support through service partners Franchise is not acceptable Vendor should provide Proof of address in Bangalore and New Delhi C DOT TENDER 2013 2014 004 Page 39 of 81 16 EXTERNAL STORAGE DEVICE 1 NO Sl No Parameter Specifications Storage Controller
45. a Principal Supplier should have a full fledged service center in Bangalore and New Delhi b Support through service partners Franchise is not acceptable c Vendor should provide Bangalore and New Delhi Service Centre Address 13 Operating Voltage 220 240 VAC 14 Cables Rack Mount Kit FC Cables and RACK Mount to be provided along with the drive C DOT TENDER 2013 2014 004 Page 31 of 81 SL NO 11 BACKUP SOFTWARE 1 NO SI Features Details Backup Centralised backup of Linux Solaris and Windows Clients Restore a b c Restoration of selected directories files on to the clients from the centralised server The proposed backup solution must be able to rebuild the backup database catalogue from tapes in the event of catalogue loss corruption The proposed backup solution shall provide granularity of single file restore OS Support a b c d Linux RHEL Server 6 and later Solaris 9 10 Windows Server 2003 Windows Server 2008 and later IBM AIX HPUX User Interface a b The proposed backup solution shall have same GUI across heterogeneous platform to ensure easy administration The proposed backup solution software has inbuilt Java Web based GUI for centralized management of backup domain High Availability Features a b The proposed backup solution should support tape mirroring of the same job running concurrently with primary backup The propo
46. able f Vendor should provide Proof of address in Bangalore and New Delhi 18 g _Installation Creation of Partition OS Installation and enabling Restore option onsite 19 All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 19 of 81 SL NO 3 BLADE CHASSIS 1 NO Sl Specification No 1 Passive Mid plane architecture mandatory 2 Server slots Minimum of 14 supporting mixture of half amp full height blades 3 Hot Pluggable Blade Servers 4 Redundant Ethernet Switch of minimum 8 uplink ports with all ports activated at least 10 Gbps 3 Dual I O connections from every blade server to help provide maximum uptime 6 Redundant Hot Swap 8 Gbps Fiber Channel SAN Switch should provide no single point of failure with min of 4 External uplink Ports of LC connectors and should support end to end 8Gbps connectivity to Storage 7 Dual Redundant management modules Hot Swappable to communicate with the system management processor on the Blade Servers from remote locations 8 Minimum 6 I O bay slots and should support Gigabit Ethernet Fiber 10 G Ethernet and infiniband switches in the same enclosure 9 Two or higher Hot Swap amp Redundant variable speed blowers Fan Modules 10 No single point of failure for Power Delivery Should have dual N N power topologies for higher uptime Power supplies
47. all be generated instantly and conveyed to C DOT manually or by any other means C DOT TENDER 2013 2014 004 Page 46 of 81 c E Mail The complaint no docket no shall be generated instantly and Mailed back to C DOT Any fault which affect even partially the services for which the system is intended for shall be termed as Major and those not affecting the services shall be termed as Minor For all major and minor faults the response time shall not exceed 2 hours from the time of call logging The resolution time for all major faults shall not exceed 12 hours from the time of logging the call The resolution time for all minor faults shall not exceed 24 hours from the time of logging the call Any software problem other than those developed by C DOT for which the services get affected even if partially shall be considered as major fault For all major faults the actual no of hours the system is down after logging the complaint shall be treated as the net downtime For all minor faults 25 of the actual no of hours the system is down after logging the complaint shall be treated as the net downtime The total downtime shall be calculated on a six monthly basis Total Downtime net downtime for major faults net downtime for minor faults The Total Downtime shall not exceed 24 hours during a period of six months In case the downtime exceeds this limit a penalty shall be levied on the SUPPLIER as per the
48. all the hardware and software components of the setup soft copy as well as hard copy The document must contain the following 1 Configuration details 2 Help manuals 3 Duly filled in installation checklist 4 Floor layout diagram top view 5 Visio diagrams of the rack front and rear view including network elements mentioning IP ports configured and Cabling diagram power cables network cables and E1 cables 6 External and internal diagram of the server indicating the placement of add on cards and components C DOT TENDER 2013 2014 004 Page 45 of 81 7 Details of diagnostic procedures 8 Acceptance test report Support Responsibilities There shall be a written commitment from all the OEMs to provide support for the system s as per the SLA terms and conditions in case the partner supplier fails to provide adequate and quality support The supplier shall have the following support responsibilities and agree to the following Service Levels gt Web based and phone based call logging facility gt Monthly report submission of all the calls logged gt In the event of any hardware or software failure the supplier must ensure engineer s visit to the site on need basis gt The supplier would be responsible for bringing the entire system up and operational to the satisfaction of C DOT If this requires reinstallation the same shall have to be carried out by the supplier gt Support Escalation and OEM escal
49. ame shall be final and binding on the bidders Installation commissioning and maintenance during the warranty period shall be the sole responsibility of the bidder In case of any delays in installation commissioning rectification of faults during warranty CAMC period penalty shall be imposed as per details given in the AMC template It may be noted by the bidders that the warranty for three years will commence from the date of successful installation commissioning and Acceptance Testing for the complete set up C DOT TENDER 2013 2014 004 Page 10 of 81 4 2 4 3 4 4 5 0 5 1 5 2 IT MAY ALSO BE NOTED THAT THE BIDDER WILL NOT BE ALLOWED TO CARRY ANY STORAGE MEDIA e g HARD DISKS TAPE MEDIA etc OF ANY EQUIPMENT OUT OF THE PREMISES INCLUDING THE FAULTY ONES THE BIDDER WILL NOT BE RETURNED ANY FAULTY HARD DISK C DOT BBNL shall be at liberty to shift equipment from one site to another including a new site The warranty and services under CAMC as the case may be shall continue to be available from the supplier at no extra cost despite such shifting However transportation amp Packing costs shall be borne by C DOT BBNL Warranty Certificate should be delivered at the time of acceptance of system valid for 3 years from the date of successful completion of acceptances testing and commissioning The certificate should clearly indicate the date of beginning and expiry of the warranty Wherever duration of warra
50. antee in Rs and words on C DOT s first demand in writing making claim for payment to C DOT by reason of failure on the part of the contractor to fulfill their obligations under the contract We hereby agree that lodgment of claim through registered post shall be conclusive evidence of lodgment of claim We further undertake to settle the claim within 30 days of lodgment of claim This guarantee shall not be revocable by notice or otherwise and is unconditional and without recourse and our liability as surety shall not be impaired or discharged until the contractor has fulfilled all the obligations under the contract and shall not be affected by any change in the constitution of C DOT Contractor or the bank Notwithstanding anything stated herein above our liability under this guarantee is restricted to Rs Rupees amount of guarantee and shall remain in force till last date of guarantee unless a demand or claim under the guarantee is made on us in writing within one month of the above mentioned date i e before date one month from the last date of guarantee cover all your rights under this guarantee shall be forfeited and we shall be relieved and discharged of all liability hereunder Dated FOR Place Banker s name Address and common seal C DOT TENDER 2013 2014 004 Page 59 of 81 ANNUAL MAINTENANCE CONTRACT AGREEMENT FOR C DOT BBNL This agreement is made on the day of year to be effective from between M s C DOT BBNL a
51. any unexcused delay on the bidder s part which may warrant forfeiture of E M D amount and or imposition of liquidated damages and or closure termination of the contract for default We the bank abide by your Tender terms and conditions and we shall on demand and without demur pay to you all and any sums upto a maximum of Rs Rupees being the E M D furnished by the bidder to you in the form of this bank guarantee We further agree that the Beneficiary shall be the sole judge as to whether the Bidder has failed to perform as per the Tender terms and conditions duly specified by the Beneficiary We further hereby undertake to pay the amount due and payable under this guarantee without any demur merely on a demand in writing from the Beneficiary stating the amount claimed due by way of loss or damage Any such demand made on the bank shall be conclusive and binding upon us as regards the amount Lodgment of claim through Registered Post shall be conclusive evidence of claim made on us by the Beneficiary However our liability under this guarantee shall be restricted to an amount not exceeding Rs Rupees We further agree that the claim made on us shall be settled within a period of 30 days from the date of lodgment of claim by the beneficiary We agree that the guarantee herein contained shall remain in full force and effect for a period of 6 months six months Unless a demand is made on us in writing within one month from the date of
52. at the site during warranty AMC The Comprehensive on site AMC must be quoted by all the suppliers for the subsequent three ears period over and above the warranty period The Comprehensive on site AMC prices should be based upon the percentage of the Purchase price or prevailing list price at the completion of three years whichever is lower For each item the AMC prices should be explicitly mentioned Price Bid without AMC shall be summarily rejected Clear details about the labour charges on per call basis and list of critical spares along with the cost may also please be given Annexure VIII in case the purchaser wishes not to enter into a comprehensive AMC contract The bidders must also enclose the list of critical spares and their required quantities during post warranty period The bidders must quote for these spares so that there are no future ambiguities involved Preferably the cost of spares should be the same as that in the above referred list or relevant to prevalent market prices whichever is lesser at C DOT TENDER 2013 2014 004 Page 11 of 81 7 7 0 least for a period of up to 3 years after the expiry of the warranty period The cost of the spares and labour charges would not be the basis for financial comparison In case of software Operating System Equipment Firmware and Equipment OS during installation integration acceptance testing warranty period extended warranty period and CAMC if awarded all upd
53. ates and upgrades shall be supplied and installed free of cost on pre paid freight basis The support shall have to be mandatorily on site However in exceptional cases remote support from OEMs vendors software service centers through phone Email Fax etc shall also be required and is amust The time limit within which such calls shall be attended to shall be only based on the SLAs mentioned in this document DELIVERY SCHEDULE Time being the essence of the contract the following delivery schedule shall be followed by the suppliers i Delivery of all the material at all the sites within 6 8 weeks on receipt of P O ii Installation commissioning and integration of all hardware and software within 2 weeks from delivery of material PAYMENT TERMS Milestone as per details appended below Please note that no payments shall be made unless the required Performance Bank Guarantee has been submitted by the supplier MILESTONES AGE PAYMENT i Onreceipt of all the material at Bangalore Premises as 50 per the terms and conditions of the tender and technical requirements specifications ii On installation commissioning acceptance test by 40 concerned authorities for the entire material iii On successful completion of 3 years warranty from the 10 date of acceptance C DOT SHALL NOT ACCEPT ANY REQUESTS FOR ADVANCE PAYMENT FURTHERMORE NO REQUEST FOR CHANGE IN PAYMENT TERMS SHALL BE ENTERTAINED It may please be
54. ation matrices are also to be provided by the supplier gt The supplier shall provide all major and minor updates upgrades of all the subsystems Firmware and Software released worldwide The responsibility of installation of these updates upgrades shall be the responsibility of the supplier However no upgrade shall be done at site without prior approval from C DOT and the upgrades updates shall be supplied free of cost continuously during warranty and AMC period as a part of the order against this tender gt All the original media shall be shipped to C DOT designated site prior to being used In case the supplier is required to carry certain patch diagnostic tool upgrades etc the same has to be deposited at the site for verification after completion of the task The same will be returned to the supplier after verification The supplier would never be allowed to carry the defective hard disks from the entire set of systems Service Level Agreement SLA for Hardware and Software at the site All the H W and S W components including the rack components supplied by the supplier shall carry a comprehensive onsite warranty as per clause 4 During the warranty period it shall be possible to log complaints round the clock 24 X 7 for all 365 days using any of the following means a On line web based The complaint no docket no shall be generated instantly on logging the complaint b Via Telephone The complaint no docket no sh
55. authorities based on the reports received from C DOT after deducting penalties if any For this purpose Purchaser shall designate nodal officers at the respective states Purchaser reserves the right to adjust any over payment of AMC charges in any quarter any time during the period of AMC FORCE MAJEURE i If at any time during the continuance of this contract the performance in whole or in part by either party of any obligation under this contract is prevented or delayed by reasons of any war or hostility acts of the public enemy civil commotion sabotage fires floods explosions epidemics quarantine restrictions strikes lockouts or act of God hereinafter referred to as events provided notice of happenings of any such eventuality is given by either party to the other within 21 days from the date of occurrence thereof neither party shall by reason of such event be entitled to terminate this contract nor shall either party have any claim for damages against other in respect of such non performance or delay in performance and deliveries under the contract shall be resumed as soon as practicable after such an event come to an end or cease to exist and the decision of C DOT as to whether the deliveries have been so resumed or not shall be final and conclusive Further that if the performance in whole or part of C DOT TENDER 2013 2014 004 Page 65 of 81 12 12 1 12 2 13 13 1 13 2 13 3 13 4 a ste C DOT any
56. d IPv6 IGMP v1 v2 12 Manageability SysLog SNMP RMON SPAN Telnet SSH2 Out of Band Management USB Drive Support Flash Drive Support Configuration Rollback Remote Power cycle and Shutdown 13 Ports 100 1000Mbps Copper 24 Nos 2x10Gbps Uplink SFP MMF Transceiver downgradable to 1 Gbps 14 Power Supplies 220 230VAC 50Hz with Indian Style power cords 14 Warranty g h i k 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test Vendor should provide warranty card mandatorily EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL Principal Supplier should have a full fledged service center in Bangalore and New Delhi Support through service partners Franchise is not acceptable Vendor should provide Proof of address in Bangalore and New Delhi Access to vendor s website to download firmware C DOT TENDER 2013 2014 004 Page 27 of 81 SL NO 9 UPS 2 NOS Sl Features Minimum Requirement No l Input L1 Input Voltage 415V 3 ph 20 to 15 3 phase neutral earth 1 2 Input Frequency 50 3 Hz 1 3 Input Power Factor gt 0 9 gt 0 99 desirable 1 4 Current harmonic contents lt 5 1 5 Inrush Current Limit
57. d format in the tender document In case of submission of security deposit Performance Bank Guarantee in the form of a bank guarantee the same must be issued by a Nationalised scheduled bank Fixed Deposits shall not be considered as Performance Bank Guarantee The appraisal of the performance of the material and services provided during the warranty period shall be done by C DOT and the same shall be binding upon the supplier C DOT TENDER 2013 2014 004 Page 9 of 81 3 25 Any update upgrade bug fixes patches available from the date of delivery till the end of AMC period has to be supplied and installed by the bidder at site without any additional cost 4 0 WARRANTY and AMC in Post warranty phase 4 1 The supplier shall warrant that all hardware software and services to be supplied shall be New and free from defects and faults in design material workmanship and manufacture and shall be of the highest grade and in full conformity with the C DOT s specifications Suppliers will be responsible for any defect that may develop arising from faulty material faulty design and bad workmanship in the equipment service and shall remedy such defect at their own cost at site The AMC document template is given in Annexure VI The bidders are required to submit their offers with an In built comprehensive onsite Warranty of 3 years which should be comprehensive in all respects By the term Comprehensive Warranty for a hardware item
58. e context otherwise requires have the following meanings 1 1 Disclosing Party means the Party disclosing Confidential Information to the other Party under this Agreement 1 2 Receiving Party means the Party receiving Confidential Information from the other Party under this Agreement 1 3 Confidential Information means any information which shall include but is not limited to design fabrication amp assembly drawings know how processes product specifications raw materials trade secrets market opportunities or business or financial affairs of the Parties or their customers product samples inventions concepts and any other technical and or commercial information disclosed directly or indirectly and in any form whatsoever including but not limited to disclosure made in writing oral or in the form of samples models computer programs drawings or other instruments furnished by the Disclosing Party to the Receiving Party under this Agreement 1 3 1 Such Confidential Information shall also include but shall not be limited to 1 3 1 1 information disclosed by the Disclosing Party in writing marked as confidential at the time of disclosure C DOT TENDER 2013 2014 004 Page 74 of 81 se a 1 3 1 3 1 3 1 4 information disclosed by the Disclosing Party orally which is slated to be confidential at the time of disclosure information disclosed in any other manner is designated in writing as Confidential
59. e ly A a 2 E m x jw sadseypo 2 SIAJ fe JO aATsnpoxa dog NUN Seg oud A1O ORJ xXq OP OBeIO S AIS yuowdmby 104 foe TEPON OPT ALO uondiiosaq W3 Critical spares with quantities and prices ON Is z All inclusive Labour charges per call basis Page 71 of 81 C DOT TENDER 2013 2014 004 ANNEXURE IX NON DISCLOSURE AGREEMENT This Agreement made on this day of j the Effective Date BETWEEN 1 Centre for Development of Telematics C DOT the Telecommunication Technology Centre of Government of India having its Corporate Office at C DOT Campus Mandi Road Mehrauli New Delhi 110030 India AND 2 hereinafter referred to individually as the Party and collectively as the Parties Background i The Parties are or will be evaluating discussing and negotiating a potential contractual relationship concerning the the Project C DOT TENDER 2013 2014 004 Page 73 of 81 ii The Parties may in these evaluations discussions and negotiations disclose to each other information that is technically and or commercially confidential iii The Parties have agreed that disclosure and use of such technical and or commercial confidential information shall be made and on the terms and conditions of this Agreement Now it is agreed as follows 1 0 Definitions In this Agreement the following terms shall unless th
60. e technical bid must also contain offer for comprehensive AMC for three years after expiry C DOT TENDER 2013 2014 004 Page 7 of 81 3 15 3 16 3 17 3 18 of 03 years warranty on the hardware and software The format of the AMC agreement is given in Annexure VI The purchaser or BBNL shall be at liberty to enter or not enter into AMC post warranty or enter into AMC for a period equal to or less than three years However the per year AMC rates quoted by the bidder now shall remain valid when it is time to enter into AMC after the warranty period The vendor shall submit a list of critical spares It may be noted that the AMC terms shall not require the customer to buy spares It will the responsibility of the successful bidder to maintain such spares and personnel at support centers as will be required to meet the SLA conditions It is imperative to mention here that the technical bid should be accompanied by all data sheets technical literature compliance chart and catalogues for each item in original Please indicate the year of introduction of the equipment software into the market as well as the year of manufacture of the equipment software being quoted and the estimated life of the equipment wherever applicable Bidders should submit the bids for the complete solution only along with E M D to be kept in their financial bids only E M D amount should be submitted by way of a crossed demand draft favoring Centre for Development
61. ed hereinafter referred to as the said officer and if the Executive Director Purchaser or the said officer is unable or unwilling to act as such the sole arbitration or some other person appointed by the Executive Director Purchaser or the said officer The agreement to appoint an arbitrator will be in accordance with the Arbitration and Conciliation Act 1996 There will be no objection to any such appointment on the ground that the arbitrator is Purchaser Servant or that he has to deal with the matter to which the agreement relates or that in the course of his duties as Purchaser Servant he has expressed views on all or any of the matter under dispute The award of the arbitrator shall be final and binding on the parties to the agreement In the event of such arbitrator to whom the matter is originally referred being transferred or vacating his office or being unable to act for any reasons whatsoever the Executive Director Purchaser or the said officer shall appoint another person to act as arbitrator in accordance with terms of the agreement and the person so appointed shall be entitled to proceed from the stage at which it was left out by his predecessors 15 2 The arbitrator may from time to time with the consent of parties enlarge the time for making and publishing the award Subject to aforesaid Arbitration and Conciliation Act 1996 and the Rules made thereunder any modification thereof for the time being in force shall be deemed to apply to the
62. er type of payment shall mandatorily be in the name of Centre for Development of Telematics only Bids not complying to C DOT terms amp conditions will be summarily rejected No clarifications will be entertained This tender is non transferrable The bidders shall only be OEMs System Integrators Authorized Indian Representatives of OEMs of the Foreign Principals Under this tender installation and Commissioning are to be done at our Bangalore Premises Bidders must have presence in Bangalore and must be having sufficient technical team to support during warranty and post installation maintenance support as prescribed in AMC SLA Further the bidders to also have the presence in Delhi to provide support to the supplied items in case the set up is shifted 3 13 The Bidder must submit details of their offices address along with manpower available at the 3 14 office name of the in charge and contact details phone nos etc as per format given in Annexure VII and also the responsible officer There must be a independent technical person to support installation and post maintenance at our Bangalore office The technical bid should contain information on specifications design hardware capacity and other relevant technical details conforming to C DOT requirements The bidder has to submit hard copy as well as soft co on DVD of both Technical and Commercial bids in xls in case of an discrepancies hard copy shall prevail Th
63. estoration of the fault The SUPPLIER shall also ensure visits of the expert and competent technical staff of the SUPPLIER in case the fault is not rectified to the satisfaction of Purchaser even after following the telephonic instructions and advices Once the fault has been rectified and the system amp services restored to normal the visiting engineer of the SUPPLIER shall submit a report on the details of the works done by him for restoration of the faults and also recommend steps to be taken and procedures to be followed for not only restoration of similar faults by the Purchaser s staff but also for preventing the occurrence of similar faults in future Similar entries shall be made in the fault docket also AMC CHARGES AND PAYMENTS C DOT TENDER 2013 2014 004 Page 64 of 81 10 2 10 3 10 4 11 The charges for AMC will be as given in the purchase order and the same shall be made part of the agreement at the time of signing this agreement For fulfilling the above obligations the following procedure shall be followed for paying the SUPPLIER the charges for the services rendered by the SUPPLIER under this Agreement Purchaser shall not pay any charges in advance Bills for AMC shall be paid by Purchaser at the end of each quarter after successful execution of the works under this Agreement normally within 15 fifteen days of the receipt of the site wise bills duly completed All payments shall be made by the concerned paying
64. f the Centre for Development of Telematics having its office at C DOT Campus Electronics City Phase 1 Hosur Road Bangalore 560 100 hereinafter referred to as the Purchaser having placed order s 1 Order no and date 2 Order no and date with our constituents M s name of your organization hereinafter referred to as the contractor having their office at address of your organization for the supply and installation of give brief detail of the order placed and our constituents having undertaken to guarantee the faithful performance of the contract during the warranty period as mentioned in the purchase order s referred above we the Banker s name and address do hereby bind ourselves as their guarantors and undertake to be responsible to C DOT and their successors and assigns for payment of all or any sums of money losses damage costs charges and expenses that may become due or payable by the contractor in the faithful performance of his said obligations and covenants under the above contract stated therein provided however that the total amount to be so recovered by C DOT from us shall not exceed Rs Rupees amount of guarantee to be mentioned payable under the said Purchase Order We name and address of the bank do hereby unconditionally and irrevocably guarantee payment without demur and without recourse to C DOT of sums upto Rs Rupees C DOT TENDER 2013 2014 004 Page 58 of 81 A se C DOT amount of guar
65. fledged service and support centres at Bangalore amp Delhi The Bidder must submit details of their offices address along with manpower available at the office name of the in charge and contact details phone nos etc as per format given in Annexure VII and also the responsible officer There must be an independent technical person to support installation and post maintenance The bidder shall provide a list of the OEMs main technology partners whose equipment solutions are being offered in the bid Only one combination for the whole set of equipment shall be quoted Alternative technology options within the bid are not acceptable and such bids shall be rejected The bidder shall submit valid document from all the OEMs whose equipment solutions are being offered in the bid with regard to being their authorized Indian representative The date of such authorization should be current as on the date of release of this tender i e 05 09 2013 and should have a validity of at least another six months thereafter The bidder shall submit a joint undertaking duly signed by themselves and all the OEMs for their proposed equipment solution to provide support as per tender terms amp conditions to the Purchaser for a minimum period of six 6 years so that the respective product support for operation maintenance and upgrades is available to the Purchaser for a minimum period of six 6 years 3 years under warranty amp 3 years under AMC
66. gt 115 of normal current at full load 1 6 Reverse input phase UPS to function normally 2 Output 2 1 Rated Load 30 KVA 2 2 Output Voltage 230 volts single phase neutral earth 2 3 Output Waveform Pure Sine Wave 2 4 Output Power Factor gt 0 9 lag 2 5 Output Voltage Regulation 1 for 0 100 load at nominal Input voltage 1 b for full input voltage range at full load 2 6 Output frequency 50 Hz 0 1 on battery 50Hz 3 Hz on sync mode 2 7 Total Harmonic Distortion lt 2 linear load lt 3 non linear load 2 8 Transient Response 10 of O P Voltage lt 10ms for step load change of 0 100 amp reverse 3 Inverter 3 1 Inverter Efficiency gt 95 at nominal battery voltage amp full load at output 3 2 Preferred Switching Devices IGBT 3 3 Short term overload 120 for 10 minutes 4 Battery 4 1 Type of Battery SMF 12 volts Exide Yuasa Hitachi Panasonic or equivalent 4 2 Back up time at full load 60 minutes 4 3 Ripple on Battery Bus lt 5 of bus voltage peak to peak 4 4 Battery Charger SMPS based rugged design 4 5 Battery charging mode CC CV 4 6 Charging time 10 hours or less 80 discharge to 100 charge 4 7 Battery Cabinet External to UPS SYSTEM LEVEL 5 1 Isolation Transformer To be inbuilt 5 2 Transfer time Zero mS un interrupted mode 5 3 Overall Efficiency gt 85 for nominal input voltage amp output at full load C DOT TENDER 2013 2014 004 Page 28 of 81 5 4 Software control Processor
67. is also separately enclosed with the technical bid 3 3 Items to be supplied Tenders are invited for the following items as per details given in clause 3 3 1 and the specifications given in Annexure A Since it is a Turnkey project the bids to be submitted for all the items listed in section 3 3 1 in toto No bids for individual items shall be entertained It is mandatory for the bidder to comply all Terms and Conditions given in Annexure II The Bidder shall mandatorily give compliance statement against each clause mentioned therein Please note that C DOT may also at its discretion give a repeat order of the entire quantity or part thereof for our Delhi amp Bangalore office within a period of one year from the date of original PO 3 3 1 NOFN NMS Test Bed Infrastructure shall contain the following items SL ITEMS QTY No l 4 SOCKET BLADE SERVERS I 2 CPU 512GB RAM 3 II 2 CPU 256GB RAM 1 2 2 SOCKET BLADE SERVERS II 2 CPU 64GB RAM 4 3 BLADE CHASSIS 1 4 Desktop I with Redhat Linux 3 5 Desktop II with Windows 7 3 6 VIDEO WALL ELEMENTS 4 ds VIDEO WALL CONTROLLER 1 8 LAYER 3 SWITCH 1 9 UPS 2 10 TAPE LIBRARY 1 11 BACKUP SOFTWARE Server and SAN Based license 1 12 ROUTER 2 13 GSM MODEM 1 14 SERVER RACK 1 15 AUTOMATIC TRANSFER SWITCH 1 16 External Storage Device 1 17 TAPE CARTRIDGES 1 5 TB Uncompressed capacity 8 18 Cables OFC LC LC
68. ish the names locations complete postal address Telephone numbers email address and FAX numbers of their support Centers at the time of signing this Agreement C DOT TENDER 2013 2014 004 Page 62 of 81 a ste C DOT 8 1 1 The SUPPLIER shall also provide the name of alternate contact person or Technical Support Center with address amp telephone email and FAX no which may be contacted by Purchaser staff for support in case of no response poor response from the designated Technical support center This however shall not preclude Purchaser from imposing the penalties if any as applicable as per the terms amp conditions of this agreement 8 1 2 Any change in Address Phone number email FAX Number etc shall have to be intimated in writing by the SUPPLIER to the concerned incharge of the Purchaser at the earliest If the Purchaser is unable to report the faults to the normally assigned Technical support Center due to the change of phone number etc the fault will be reported to the alternate centre as per provision of 8 1 1 above and the SUPPLIER shall be responsible for rendering all the maintenance support services to the affected site as per the terms and conditions of this Agreement 8 2 RESPONSIBILITIES OF TECHNICAL SUPPORT CENTER 8 2 1 The SUPPLIER shall ensure that all the Technical support centers are manned by fully competent and responsible Engineers and who are capable of attending the faults at the Purchaser s sites whenever
69. istribution should be possible through centrally placed in house management server UTM Unified Threat Management System for protecting from viruses threats malicious attacks VPN Integrated hardware for encryption and VPN acceleration IPSec VPN with Stateful failover Group VPN Based on RFC 3547 GDOI DES 3DES AES SHA1 MD5 VPN Client support Should support Point to Point VPN and Remote Access VPNs VPN client software and licensing type Management amp Service provisioning Management Telnet SSHv2 SFTP PAP CHAP SNMPv2 SNMP v3 DHCP DNS Proxy RADIUS TACACS PKI functions and management of keys and X 509 digital Certificates Monitoring Syslog statistics RMON alarm Diagnostics BERT loopback testing trace route packet Capture Reliability amp Availability Internal redundant power supplies and variable speed cooling fans Hot swappable Modules Saya yw International Power Safety amp Energy efficiency certifications UL CSA IEC EN 60950 1 Common Criteria EAL3 certification ISO IEC 15408 for the product or family WARRANTY C DOT TENDER 2013 2014 004 Page 34 of 81 1 a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning
70. likely to be rejected Reference in enclosed Data Part code of BOM Phost Sl Complied Not being supplied Br rkure Re Parameter C DOT Specifications high light mar No Complied against this articular specs Tie pamieign ks p p Data Sheet Brochure also I C DOT TENDER 2013 2014 004 Page 51 of 81 Compliance Statement For Tender Terms And Conditions Including Special Terms And Conditions Mentioned In Annexure B Ref C DOT TENDER 2013 14 004 We hereby declare that all the information furnished by us is true to the best of our knowledge We have no objection to C DOT verifying any or all the information furnished in this document with the concerned authorities if necessary We also certify that we have understood all the terms and conditions indicated in the tender document and agreeing to in entirety I am signing this document as an authorized signatory in the capacity of Date Signature Place Name Designation EMAIL id Mobile No Seal of the Company Agency C DOT TENDER 2013 2014 004 Page 52 of 81 a ste C DOT Excise Sales Tax Freight Forwarding P 5 Duty VAT CST Packing amp Insurance bp a S 2 8a Servi n S o 2 o S ym 2 ervice 25 22 y Bly 22 32 E o gt gt A po Tax Sule he adits 8 28 lt 3 33 sL gee S22 e 95 4 oa 23 5284 284 48 33 zg TE g v 2 25 Amt a 5 a Oo
71. lity The storage system must have a scalability to support at least 50 TB usable space with the similar storage configuration and drive types Any future expansion shall not require any downtime There should be provisions for dynamic expansion of RAID group LUN Volume etc Hot Spare The solution should be provisioned with at least two global hot spare drives RAID Configuration Support Hardware RAID 6 The configuration must be proposed with a RAID based solution to protect against simultaneous dual disk failures in the same RAID group with an ability to expand the RAID group online by addition of disk drives Rack Mountable The proposed storage solution must be provided with the 19 rack mounting kit 10 Protocols Supported The storage system must support and be licensed for the following protocols on the same storage controllers for the entire supported capacity preferably without using any external server hardware gt FCP The storage controller should also support flash based cache for performance improvement which may be added in future 11 Front end GbE ports The storage system must have at least 2 x 1GbE Ethernet ports 10 100 1000 Base T per controller for host switch connectivity C DOT TENDER 2013 2014 004 Page 40 of 81 12 Front end FC ports The storage shall be provisioned with at least 4x8Gbps FC ports per controller 13 Back end ports expansion
72. ment software should be provided free of cost to authorized personnel of C DOT BBNL Bidders shall be required to provide complete assistance guidance at site during the SITE PREPARATION and INSTALLATION amp COMMISSIONING The installation and commissioning of the Equipment Software at the place designated by C DOT shall be the responsibility of the bidder Confidentiality and Non disclosure Agreement All deliverables as well as information including advice recommendations observations and comments transferred by C DOT will be for the sole and exclusive use of C DOT The supplier will now or hereafter NOT divulge any of the information from the inputs provided by C DOT or those generated by supplier during this and concerning this work to any third party The selected supplier has to sign a Non Disclosure Agreement with C DOT on Non Judicial stamp paper of value of Rs 200 00 The bidder shall necessarily ensure availability of essential spares and software upgrades updates etc for a minimum period of 2 years after the expiry of AMC The bidder shall be required to necessarily submit the Test Report Self Certification clearly enunciating that the parameters specifications to which they have shown compliance in the Compliance Chart have been technically met and adhered to They should further certify that C DOT TENDER 2013 2014 004 Page 13 of 81 13 14 15 16 17 18 19 20 21 these_parameters specifications
73. nces bidders will be allowed to change their price bid once we have opened the technical bid or during the course of technical evaluation clarifications Installation and other service charges if applicable to be separately indicated in the price bid 3 22 3 23 3 24 In the case of successful bidders E M D amount will be forfeited by C DOT in the following cases a All quotations received against this tender shall be governed by the terms and conditions SLAs indicated in the tender document If after submission of the quotation the bidder fails to honor the Purchase Order Work Order Letter of Intent or refuses to comply with any and or all of the terms and conditions SLAs of the tender then the EMD amount shall stand forfeited by C DOT without any further intimation b If the bidder withdraws the offer during the validity period c If the bidder fails to submit the 10 Performance Bank Guarantee in accordance with clause No 3 23 As per C DOT tendering procedures in respect of hardware items including the software element that may be embedded in the hardware the successful bidder s shall have to deposit a Security Deposit Performance Bank Guarantee PBG equivalent to 10 of the total order value for a duration equivalent to the 3 years or up to extended stipulated warranty The same can be deposited through a Crossed Demand Draft favoring CENTRE FOR DEVELOPMENT OF TELEMATICS or a Bank Guarantee as per the enclose
74. nd having its registered office at hereinafter called PURCHASER which expression shall unless repugnant to the context include its successors in business legal representatives and administrators or permitted assigns of the OTHER PART WHEREAS C DOT BBNL has placed purchase order on the SUPPLIER vide No dated for supply installation commissioning amp Annual Maintenance of equipment against tender No dated WHEREAS the SUPPLIER has made the offer to duly comply with all the provisions of the Bid Document including those pertaining to Post Warranty Annual Maintenance Contract after making himself fully aware and understanding fully the implications of the terms and conditions and specifications mentioned therein and which has been accepted by Purchaser on the terms and conditions mentioned hereafter and after ascertaining that the SUPPLIER is fully capable of complying with the aforesaid terms of the Bid Document Whereas C DOT BBNL is the owner of the goods software and services supplied under PO no The supplier is hereby informed that the support services under warranty and subsequent AMC shall be requisitioned and coordinated by C DOT BBNL who will book calls check resolution of the problem and demand reports and status from the supplier The AMC payments shall be made by C DOT BBNL based on the satisfactory support NOW the AGREEEMENT WITNESSETH as follows C DOT TENDER 2013 2014 004 Page 60 of 81 N e C DOT 1 0 PERI
75. needed 8 2 2 The SUPPLIER shall also ensure that Technical support Centres are manned and are able to provide service to Purchaser at 24x7x365 basis The site visit to attend to faults shall positively be made the same or on the day next to the day of reporting throughout the year 8 2 3 The Technical support Centers shall be well equipped with the spares and trained personnel to provide the required level of SLA 9 TECHNICAL SUPPORT PROCEDURE C DOT TENDER 2013 2014 004 Page 63 of 81 9 2 9 3 9 4 9 5 10 The following procedure shall be followed for Technical support In case of any fault abnormality in the system partial or total failure of the system the officer in charge of the Purchaser will immediately contact the designated Technical support Center of the SUPPLIER and give information about the nature of fault over phone FAX e mail The SUPPLIER shall maintain a proper system of trouble reporting creation of a fault docket trouble report etc resolution escalation status updation and reports generation The purchaser shall be given access to the status reporting system The entire system should be geared towards ensuring the desired SLA levels Technical instructions shall be given to the Purchaser staff of the concerned site over phone If the fault is restored by following the instructions given over phone the designated Incharge of the site will close the Fault Docket after satisfying himself of the proper r
76. nexure III b Price bids without AMC price and not in line with Annexure III a amp b shall be summarily rejected No clarifications shall be taken under any circumstances 3 9 REJECTION FACTORS The quote shall be liable to be rejected in the event of any of the following a Tender fee not submitted in case the tender was downloaded from C DOT website C DOT TENDER 2013 2014 004 Page 6 of 81 3 10 3 11 3 12 b Quote not submitted in two bidsi e Technical bid amp Commercial bid separately c Eligibility Criteria proof not enclosed separately in the Technical bid d Compliance Statement as per Annexure I amp II is not enclosed e Prices not quoted explicitly as per given format viz Annexure III a amp b No other format shall be accepted However additional details can be added incase required f Prices not quoted for the hardware amp software with three years on site Comprehensive warranty from the date of acceptance as per clause No 4 g Non acceptance for submission of Performance Bank Guarantee as per Annexure V for 10 of the PO value for a period of three and a half 3 2 years at the time of release of PO The PBG has to be extended depending on the acceptance of the system by C DOT h Authorization letter from the OEM Technical compliance Commercial compliance and written commitment for support from OEMS are not found i All Demand Drafts Pay Orders Performance Bank Guarantee or any oth
77. nty is more than 3 years as mentioned in the technical specifications the same may please be mentioned accordingly The bidders are required to provide the details about the date of manufacturing in case of hardware and road map for product module development and update and upgrade path for software It is also mandatory that the information pertaining to end of life EOL of both Hardware amp Software quoted for is provided at the time of submitting the Technical amp Commercial bid The bidders who fail to provide such information shall be solely responsible for bearing the cost arising out of obsolescence and or end of life EOL at a later date if they happen to be the beneficiary of C DOT orders Apart from the above the date of launch of the equipment software quoted in the international market must also be indicated in the technical as well as commercial bid COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT TEMPLATE OF DETAILED CONTRACT IN ANNEXURE VI Entering into AMC at all or for a lesser number of years pro rata charges to apply shall be at the discretion of C DOT BBNL Bidders must quote for comprehensive on site AMC which shall include labor and cost of the material strictly as per SLA terms for a period of 3 years after the expiry of 3 years warranty period as mentioned above to enable C DOT BBNL to decide The AMC shall be comprehensive and shall not require the purchaser to procure and store recommended spares
78. o it on any Confidential Information is directly or indirectly controlling controlled by or under common control with any of the Parties Contemplated Agreement means any future legally binding Agreement between the Parties in respect of the Project envisaged under this Agreement Non Disclosure of Confidential Information 2 1 2 2 In consideration of the disclosure of Confidential Information by the Disclosing Party to the Receiving Party solely for the Purpose the Receiving Party undertakes whether by itself its successors and heirs not to disclose Confidential Information to any third party unless in accordance with Clause 4 In addition to the undertaking in Clause 2 1 the Receiving Party shall be liable for 2 2 1 any loss theft or other inadvertent disclosure of Confidential Information and 2 2 2 any unauthorized disclosure of Confidential Information by persons including but not limited to present and former employees or entities to whom the Receiving Party under this Agreement has the right to disclose Confidential Information except where the Receiving Party has used the same degree of care in safeguarding such Confidential Information as it uses for its own Confidential Information of like importance and in no event less than a reasonable degree of care and upon becoming aware of such inadvertent or unauthorized disclosure the Receiving Party has promptly notified the Disclosing Party thereof and taken
79. of Telematics or by way of Bank Guarantee in the format enclosed The same will be returned interest free to the unsuccessful bidders within 6 months from the closing date of the tender or release of Purchase Order whichever is later The Bank Guarantee should be valid for 6 months from the last date of submission of the bids The EMD is payable by Quotes without E M D shall be treated as invalid EMD sent in the form of Fixed Deposits will not be accepted As stated earlier an undertaking must be enclosed in the Technical Bid stating that the required EMD has been kept in the financial bid Technical Compliance statement strictly as per the given format for each tendered item is a pre requisite for evaluation Therefore the same must be submitted with the technical bid Any falsification suppression in the compliance statement would lead to the rejection of the bid with forfeiture of the E M D Corresponding to each technical specification in the compliance statement relevant serial no page no line no etc in the data sheet should be indicated and highlighted Incomplete compliance statement or compliance statement in a different format may lead to rejection of the bid It is mandatory to attach the compliance statement of the respective terms and conditions enclosed with the technical specifications Annexure A amp B A compliance statement format is enclosed Annex I amp II All columns should be clearly filled
80. on amp Conciliation Act 1996 as amended from time to time Either Party may refer the dispute to the sole Arbitrator to be nominated by the Executive Director C DOT The language of arbitration proceedings shall be English and the venue and jurisdiction of the arbitration shall be New Delhi The arbitration award shall be final and binding on both the Parties C DOT TENDER 2013 2014 004 Page 15 of 81 TECHNICAL SPECIFICATIONS C DOT TENDER 2013 2014 004 Page 16 of 81 SI NO 1 BLADE SERVER 4 SOCKET I 3 NOS SI seas No Description 2 CPU Intel Xeon Octa Core E5 4650L or latest 2 60 GHz or higher CPU with gt 20 MB of L3 Cache with 4 CPU sockets 1 512 GB DDR 3 LRDIMM Memory Upgradeable to 1TB or more with memory protection features 1333MHz or higher The DIMM slots shall be populated with highest available memory size module 16x32GB DDR 3 LRDIMM 1333 MHz 2 Integrated Hardware Disk Controller to support RAID 1 3 2 x 300 GB SAS 15K HDD 4 Integrated on board Graphics By 4x10Gbps Ethernet Ports Onboard Peripheral with maximum of 2 ports per controller 6 Remote management port should support remote installation of OS remote power on off T HBA card with 2x8Gbps ports for SAN connectivity 8 At least 1 USB Port On Front panel 9 Power supply From the Blade Chassis via Passive Mid plane power Connectors 10 KVM Combo Cable for the front panel 11
81. plied by the vendor problems by email over phone or by actual site visits if required The basis of support shall be 24x7x365 next day box replacement basis for all equipment supplied installed In any case the faulty hard disk s of the system will not be returned to the supplier for security reasons An uptime of 99 on quarterly basis shall be guaranteed Penalties will be imposed for a higher down time as per section 12 It will be the responsibility of the supplier to maintain required quantity of spares at his Support centre s to meet the committed SLA C DOT TENDER 2013 2014 004 Page 61 of 81 e Provide software upgrades to latest versions when available e Preventive maintenance visits are not envisaged It is planned to club preventive maintenance with corrective maintenance visits or hardware up gradations 6 The SUPPLIER shall provide all global software upgrades to Purchaser free of cost as a part of the AMC The regular updates of the software shall also be made available as and when the same are released ds The SUPPLIER shall be solely responsible for the maintenance repair of hardware amp software up gradations Purchaser shall not be liable to interact with any of the partners collaborators or subcontractors of the SUPPLIER 8 REPAIR AND MAINTENANCE 8 1 TECHNICAL SUPPORT CENTRE The SUPPLIER shall have Technical support Centers to support the Test Bed Set up at our Bangalore premises The SUPPLIER shall furn
82. r purpose application with in its own organization or any other third party 13 4 In the event of a breach or threatened breach by the Receiving Party of any provisions of this Agreement the Disclosing Party in addition to and not in limitation of any other rights remedies or damages available to the Disclosing Party at law or in equity shall be entitled to a temporary restraining order preliminary injunction in order to prevent or to restrain any C DOT TENDER 2013 2014 004 Page 80 of 81 such breach by the Receiving Party or by any or all persons directly or indirectly acting for on behalf of or with the Receiving Party IN WITNESS whereof this Agreement was duly executed on behalf of the Parties on the day and year first above written For and on behalf of For and on behalf of C DOT Sign Sign Name Name Title Title C DOT TENDER 2013 2014 004 Page 81 of 81
83. red in consultation with the supplier immediately after the placement of Purchase Order e Acceptance Testing document Preparation of acceptance testing document w r t configuration and then verification of the all asked features including performance supported with a test case details C DOT TENDER 2013 2014 004 Page 48 of 81 QUALITY ASSURANCE e The Commercial Supplies of equipment manufactured in India locally procured equipment such as UPS etc will be accepted after Quality assurance test are carried out by Quality Assurance Wing of the Purchaser as per prescribed schedule and material passing the test successfully and after authenticated excise gate pass issued by excise authorities Govt of India or any organization duly authorized by excise authorities for the purpose These compliance tests for the quoted UPS model will be carried out at manufacturer s facility before the shipment e Should any inspected or tested goods fail to conform to the specifications the purchaser may reject them and the supplier shall either replace the rejected goods free of cost or make all alterations necessary to meet Specification requirements of the purchaser C DOT TENDER 2013 2014 004 Page 49 of 81 THIS PAGE IS BLANK C DOT TENDER 2013 2014 004 Page 50 of 81 ANNEXURE I FORMAT FOR COMPLIANCE STATEMENT Ref C DOT TENDER 2013 14 004 The Bidders must give the compliance statement strictly as per the following format otherwise bids may
84. ress in Bangalore and New Delhi C DOT TENDER 2013 2014 004 Page 42 of 81 SL NO 17 Tape Cartridges 1 5TB Uncompressed Capacity 8 Nos SL NO 18 Cables OFC LC LC 2m 4 Nos UTP Cables 2m 20 Nos UTP Cables 30m 1 No SL NO 19 Oracle Database Enterprise 11g Latest Release 8 Nos Version Processor Based License with Partitioning Option C DOT TENDER 2013 2014 004 Page 43 of 81 NOFN TEST BED Deployment tate Ss ere he A Fibre link DATA CENTRE i Gigabit Ethernet Link 2 mbps Link STM Link KVM Console Tape Library m z i Ao es ee Switch a Wall Display Control Station Extemal Storage BLADE SERVER CHASSIS EEJ GSM Modem C DOT TENDER 2013 2014 004 Page 44 of 81 Delivery and Installation Responsibilities The successful bidder henceforth termed as supplier shall have the following responsibilities towards Delivery and Installation Supply of equipment to the consignee which shall include complete equipment along with required cables accessories tools hardware software etc Cost of all installations materials tools including cables etc shall be borne by the bidder as part of installation and commissioning charges Testing and commissioning of the complete equipment as per the specifications of the tender All the testing installation tools as required for testing and commissioning will be
85. rs Accessories Required drivers and cables to be provided 14 OS a Genuine Microsoft 64 bit Windows 7 Professional with License and Media b Restore CD s not acceptable Required Driver CD s to be provided separately with DVD 15 Warranty e 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test e Vendor should provide warranty card mandatorily e EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL 16 Post Sales Support d Principal Supplier should have a full fledged service center in Bangalore and New Delhi e Support through service partners Franchise is not acceptable f Vendor should provide Proof of address in Bangalore and New Delhi 17 Installation Installation Creation of Partitions Minimum 3 OS Installation and enabling Restore option onsite 18 Cables connectors and All the necessary cables connectors and accessories if any to be provided C DOT TENDER 2013 2014 004 Page 23 of 81 SL NO 6 VIDEO WALL ELEMENTS 4 NOS Sl Description Spec No 1 Size At least 55 diagonal 23 Screen Gap Bezel Width Less than 1mm 3 Projection technology DLP indirect PROJECTION reduced or nil burning of screen with at least 3 fold redundant RGB LED s as LIGHT SOURCE 4 Resolution 1200x1024 or higher 5 Lamp life gt 50 000h 6 Power Input 170
86. rt remote installation of OS remote power on off T HBA card with 2x8Gbps ports for SAN connectivity 8 4x10Gbps Ethernet Ports Onboard Peripheral with maximum of 2 ports per controller 9 At least 1 USB Port On Front panel Power supply From the Blade Chassis via Passive Mid plane power Connectors 10 11 KVM Combo Cable for the front panel 12 Diagnostic indication for Power good blade location over temperature general fault Dual Redundant I O connections through redundant I O modules 13 14 Server should be able to alert impending failures on Processor memory HDDs 15 OEM Server Management software with device drivers Operating system RHEL Server version 6 4 or the latest with RHEL CLUSTER LICENCE along with original media 16 The server should be RHEL Server certified Must be compliant to various international standards Regulatory Compliances as applicable e g FCC UL CE ROHS etc P1 17 mention in the Remarks Column such compliances or certifications as applicable to the offered equipment a 3 years Comprehensive onsite warranty from the date of commissioning by CDOT after Installation Acceptance Test b Vendor should provide warranty card mandatorily c EOL should not be less than 1 year from the date of commissioning and support for at least 7 years from the Date of EOL d Principal Supplier should have a full fledged service centre in Bangalore and New Delhi e Support through service partners Franchise is not accept
87. sed backup solution should allow creating tape clone facility after the backup process Licensing a b Backup will be taken from SAN storage system to Tape Library and the required license to be supplied for both SAN as well as backup software Required Client Agents to be supplied Database Support a Backup solution has certified hot online backup solution for different type of databases such as Oracle MySQL Vmware SAP for future backup solutions Media Management a b The proposed backup solution has in built media management The proposed backup solution has in built frequency and calendar based backup scheduling system 10 Deduplication a b c Should support Data Dedupe hardware from Quantum HP Fujitsu EMC NEC etc for a capacity of 10 TB scalable upto 30 TB The proposed backup software should use the same API for hardware deduplication The proposed backup software should give the option to allow de duplication to be done either on the Application Server or on the Backup Server or at the Target Device 12 Hardware Compatibility The proposed Software should be compatible with Leading LTO 4 5 and later libraries from Quantum HP Tandberg NEC etc 13 Installation and Commissioning Software should be installed and configured with any of the hardware Dedupe and LTO Library Server running 64 bit RHEL Linux 14 Warranty Support a b c
88. should be configured with highest capacity available 11 Integrated tool that can provide a view of the actual power used as opposed to benchmarked power consumption 12 Internal External DVD ROM Drive which can be shared among all the blade servers The chassis should have 2 USB 2 0 ports 13 Alerts about impending failures on maximum number of components like Internal storage processors blowers memory etc 14 Quick mechanism to identify and locate a failed or failing system component as Blade server processor memory power supplies blowers switch module management module internal storage and expansion card 15 Support for remote Installation and console management Chassis Server configuration and Management power on off blades should monitor power status operating system temperature disks blowers power Modules system diagnostic programs provided through the Management Software Also features such as balancing of performance of system as per the available power input amp ability to plan amp predict power consumption should be available 16 SNMP support for manageability 17 LEDs or indicative display for power on location over temperature information and system error conditions 18 Blade servers need to be configured as per requirement 19 Power and other Cables accessories as required for integration 20 a 3 years Comprehensive onsite warranty support for Hardware from the date of commissioning by CDOT after
89. specifications is not meeting any requirement purchaser will be free to take any appropriate action against the bidder e Software version of the equipment being supplied must be latest amp indicated in the schedule of requirements as well as in the order documentation f No alternate models shall be accepted after the placement of order Scope of work for Hardware and Software e Various steps of Installation and Commissioning Blade Chassis Installation Blade Servers installation and configuration including OS cluster third party packages libraries The Servers should be connected to the External Storage Box Configuration of Tape Library and External Storage Installation and configuration of Backup software Installation and configuration of Routers Switches and firewall The Router should be installed and configured for MPLS connectivity Installation and demonstration of Video Wall Elements along with video wall controller Install UPS to get un interrupted power supply for the servers operators workstations and DCN equipment Installation Document Preparation of installation document showing various connectivity with equipment at local LAN and towards WAN on MPLS mentioning the IP port addresses and physical ports details of the router Demo and training to the C DOT team without any extra cost All the Installation support and training activities shall be executed by the OEM only Floor plan will be prepa
90. ted 4096 4 Layer 2 Redundant Network Protocols Hot Standby Routing Protocol HSRP Gateway Load Balancing Protocol GLBP Virtual Router Redundancy Protocol VRRP Unidirectional Link Detection UDLD Uplinkfast Backbonefast Portfast STP 802 1d RSTP 802 1w PVSTP PVRSTP MSTP 802 1s STP Root Guard BDPU Guard Loop Guard 5 Layer 3 Feature EIGRP RIP RIPv2 Static Routing amp Default Routing Forward Information Base FIB Entries H W based FIB NAT PAT 6 Integrated Security with ACLs Port ACL Router ACL VLAN ACL VLAN ACL with Redirect Capture Logging of Denied Traffic Dedicated HW Resources for Security ACLs Order Dependent ACL Merge 7 Attack Mitigation MAC Learning MAC Aging MAC Address Notification IP Source Guard DHCP Snooping Dynamic ARP Inspection ARP Policing Port Security Directed Broadcast 8 Trust amp Identity 802 1x Identity based Management e MAC Authentication e RADIUS TACACS C DOT TENDER 2013 2014 004 Page 26 of 81 Multilevel account privileges Switch Redundancy Non Stop Forwarding Stateful Switchover NSF SSO Software Modularity Redundant Power supplies Redundant Fans Redundant Supervisors Control Plane 10 Quality of Service QoS Traffic Classification Ingress Queuing Egress Queuing Strict priority queuing Port based Policy IP based policy VLAN based policy Shaped round robin 11 Multicast Protocols IPv4 an
91. tic Noise lt 70dbA at 2 meter 9 4 Installation and commissioning To be done at site with a test run as per specifications 9 5 Documents to be supplied e Operational manual e Service manual 10 Metering Requirements 10 1 Measurements Requirement 10 1 1 Input Voltage phase phase Mandatory 10 1 2 Input current phase Mandatory 10 1 3 Battery voltage Mandatory 10 1 4 Battery Current Desirable 10 1 5 Output Voltage Mandatory Phase Phase and Phase Neutral 10 1 6 Output Current Mandatory C DOT TENDER 2013 2014 004 Page 29 of 81 10 1 7 Output frequency Mandatory 10 1 8 Bypass frequency Desirable 10 2 Indications 10 2 1 Input ON Mandatory 10 2 2 Output ON Mandatory 10 2 3 Battery ON Mandatory 10 2 4 Rectifier trip Mandatory 10 2 5 Inverter ON Mandatory 10 2 6 Inverter on Battery Mandatory 10 2 7 Bypass supply ON Mandatory 10 2 8 Load on Inverter Mandatory 10 2 9 Load on Bypass Mandatory 10 3 Alarms 10 3 1 Input abnormal voltage Mandatory 10 3 2 Rectifier over voltage Desirable 10 3 3 Inverter over temperature Desirable 10 3 4 Battery low pre alarm Mandatory 10 3 5 Battery cut alarm Mandatory 10 3 6 Output over voltage Mandatory 10 3 7 Output under voltage Desirable 10 3 8 Output overload Mandatory 10 4 Manageability 10 4 1 Ethernet port for Web CLI based management Mandatory 10 4 2 SNMP based management Mandatory 10 4 3 RS 232 or USB for
92. ts have to be submitted in soft copy format in a DVD as well as in hard copy format 2 Commercial quote containing the price information of the items quoted in the technical bid Strictly as per the format enclosed at Annexure III a amp b a Supply installation amp commissioning of the items on F O R C DOT Premises as per BOM and format Annexure IH b Three years comprehensive on site warranty as per clause 4 or as specifically stated in the specifications c Post warranty CAMC after completion of successful warranty period from the date of acceptance of the equipment for 03 years to be quoted as per clause 5 as specifically stated in the specifications d Payment terms for post warranty CAMC is deferred quarterly basis i e after successful completion of services 3 Payment terms Milestone Basis as per Clause 7 4 Delivery schedule To be explicitly stated in your technical and commercial offer 3 6 The bidder shall make a detailed Presentation to C DOT covering the features of the items being quoted at the time of technical evaluation Site visit may also be done by the Committee to verify the credentials of the bidders 3 7 Evaluation criteria Shall be based on the technical compliance given by the vendor and also the demo of the project undertaken as per the criteria given in the clause 2 3 Annexure IlI a plus AMC charges for 3 years after in built warranty of 3 years as given in An
93. ving Party shall limit the dissemination of Confidential Information of its Affiliates and employees having a need to receive such information to carry out the Purpose The Receiving Party may disclose Confidential Information to its consultants contractors sub contractors agents or similar persons and entities having a need to receive such information to carry out the Purpose on the prior written C DOT TENDER 2013 2014 004 Page 77 of 81 5 0 6 0 4 4 consent of the Disclosing Party In the event that the Disclosing Party gives such consents the Receiving Party agrees that such individuals are subject to confidentiality obligations no less restrictive than those of this Agreement Notwithstanding Clause 2 1 the Receiving Party shall not be prevented from disclosing Confidential Information where i such disclosure is in response to a valid order of a court or any other governmental body having jurisdiction over this Agreement or ii such disclosure is otherwise required by law provided that the Receiving Party to the extent possible has first given prior written notice to the Disclosing Party and made reasonable efforts to protect the Confidential Information in connection with such disclosure Copying and Return of Furnished Instruments 5 1 5 2 5 3 The Receiving Party shall not be entitled to copy samples models computer programs drawings documents or other instruments furnished by the Disclosing Party hereunder

C-DOT/TENDER/2013 - C-DOT Centre for Development of Telematics

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