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IC-304 Plus Print Controller Version 2.0

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1. Fie Action View Window Help le x e ame E computer Management Local Volume Layout Type File System Status capacity Free Space Free Fault Tolerance Overhead iy System Tools Striped Dynamic Healthy 465 77GB 465 77GB 100 No 0 EB Event viewer C Partition Basic NTFS Healthy System 20 00GB 14 38GB 71 No 0 bg Shared Folders ES D Partition Basic NTFS Healthy 2128868 2122068 99 No 0 Local Users and Groups e gg Performance Logs and Alerts Device Manager Storage E 2 Removable Storage Disk Defragmenter Disk Management a fp Services and Applications Es pisk 0 E Dynamic 232 88 GB 232 88 GB Online Healthy amp bisk 1 TE Dynamic 232 88 GB 232 88 GB Online Healthy Episk 2 Basic C D 232 88 GB 20 00 GB NTFS 212 88 aB NTFS Online Healthy System Healthy DvD E No Media gt Unallocated J Primary partition I Striped volume lt Do one of the following actions Stripe the foreign disks See Striping Foreign Disks Stripe the unknown disks See Striping Unknown Disks on page 45 Remove the missing disk See Removing a Missing Disk on page 48 After completing disk striping the following message appears Image Disks FileSystem Is Not formatted Press Ok To format Click OK 44 Chapter 2 Reinstalling the IC 304 Print Controller Software Striping Foreign Disks Perform the following pro
2. Message Recovery Action FusionIN load 1 Check that the FusionIN board is seated failure Reboot correctly and restart the system the system 2 Run the diagnostics test 3 If the error message still appears replace the board Software Error Messages Message Failed to spool the file during job submission Recovery Action Check the image disk space and free disk space if required Failed to locate the thumbnail for element lt name of element gt in the job lt job name gt Repeat the RIP process Wrong striping configuration reboot the computer and configure the striping Re create striping See Disk Striping on page 42 86 Chapter 3 Diagnostics and Troubleshooting Connection Error Messages Message Recovery Action Ethernet 1 Check the cable connections connection feature 2 Restart the client workstation computer and the IC 304 print controller 3 Check the communication parameters in the client workstation computer and the IC 304 print controller 3 411 Collecting Data Log Files The data logs collection feature enables you to collect log files from both the IC 304 print controller software and system board When troubleshooting a problem in the system you may be requested to recreate the problem with the data log collection tool enabled and send the trace results to your service representative Collecting the Dat
3. To restore partitions C and D press 4 This option restores partitions C and D from a backup media a Press Y to continue warning This process will erase all data on your system disk YN Are you sure b Press Y to continue Restore partitions C and D from the DVD media Place backup DvD disk 1 in the DVD drive If multiple DVDs were created during the backup process be sure to insert the disks in the order they were created wait until the LED on the DVD drive turns off c Follow the instructions in the message d Press any key on your keyboard to continue Norton Ghost software copies the files on the DVD to partitions C and D Note If an error occurs during the restore process a message appears asking you to contact customer support Press any key to continue The computer restarts automatically e When a confirmation message appears notifying you that the restore process was successfully completed remove the DVD from the DVD RW drive and press any key to continue The computer restarts automatically You have completed restoring the IC 304 print controller system partition s 37 2 2 3 Restoring the Job List Database When you restore the IC 304 print controller software and configuration that you previously backed up you are replacing the current job list database with your original job list database 1 Exit the IC 304 print controller work space 2 On the desktop double click M
4. Note When replacing FusionIN board memory modules verify that you are using the same memory size and type See Spare Parts List on page 91 The FusionIN board memory modules are exclusive to the IC 304 print controller and are not interchangeable with any other memory modules Preparing the FusionIN Board 1 Touch the sides of the new board s antistatic packet to an unpainted area of the server chassis and then remove the new board from the packet WARNING Avoid touching the components and gold plated connectors on the adapter Place the board component side up on a flat antistatic surface Installing the FusionIN Board 1 Carefully grasp the board by its top edge or upper corners and align it with the expansion slot PCIX 133 on the system board Press the board firmly into the expansion slot Verify that the board fits securely in the expansion slot and is locked in position Attention When you replace a board in the server ensure that it is completely and correctly seated in the system board expansion slot before applying power Incorrect seating might cause damage to the system board or any other board If you have other options to remove or replace do so now Insert the hexagonal screw that holds the board at the rear of the server and tighten it Return the side cover See Returning the Side Cover on page 94 Reconnect all external cables and power cords and turn on the server 101 4 5 3 R
5. 2 Gently pull the DIMM up and out of the server 102 Chapter 4 Hardware and Maintenance Repairs Installing a DIMM 1 Touch the antistatic package containing the new DIMM to any unpainted metal surface on the server and then remove the DIMM from the package 2 Verify that the DIMM release tabs are open Orient the memory so that the pins align correctly with the tab 4 Insert the DIMM into the tab by pressing one at a time on the edges of the DIMM Ensure that you press the DIMM vertically into the tab See Figure 10 Tab should align Tab with the receptive point Release Note Notch Release on the slot DIMMs installed Figure 10 Installing a DIMM 5 Verify that the release tabs are in the closed position If a gap exists between the DIMM and the release tabs the DIMM has not been properly installed In this case open the release tabs remove the DIMM and then repeat steps 4 and 5 If you have other options to remove or replace do so now Return the side cover See Returning the Side Cover on page 94 8 Reconnect all external cables and power cords and turn on the server 103 4 6 Working With the System Board This section shows illustrations of the components on the system board and procedures for removing and installing the system board Note It is recommended to perform all the procedures in this section with the server on its bottom on a table 4 6 1 System Board Internal Cable
6. 232 88 GB 20 00 GB NTFS 212 88 GB NTFS Online Healthy System Healthy Sicp romo DYD E No Media a iv H Unallocated Ij Primary partition 5 Create a striped volume See Creating a Striped Volume on page 50 48 Chapter 2 Reinstalling the C 304 Print Controller Software Removing a Missing Disk Perform the following procedure when you have replaced a faulty disk and the system remembers that the disk that was replaced is missing 1 Right click the white area opposite the missing disk O Computer Management S Fie Action View Window Hep lo x e Ome BxB a Striped Dynamic Fated 465 7768 465 7768 100 No 0 ipd Daie Healthy 465 77GB 465 77GB 100 No 0 EB Ci Parttion Base NIFS Healthy System 20 00GB 15 798 78 No 0 E D Parttion Basic NTFS Healthy 212 68GB 212 81GB 99 No 0 Ht a E p Basic c 232 88 SB 20 00 GB NTFS 212 86 GB NTFS Onine gt HE Unallocated J Primary partison HM Stiped volume 2 Select Delete Volume Delete striped volume A All data on this volume will be lost Do you want to continue 3 Click Yes 49 The missing disk volume is deleted as shown in the following window 465 77 8 System 20 00GB 15 796 78 No 212 68GB 212 81GB 99 No 0 0 50 Chapter 2 Reinstalling the IC 304 Print Controller Software 5 Select Remove Disk The missing disk is deleted as shown in the followi
7. VirusScan On Access Scan Properties a ge a Processes Detection Advanced Actions Unwanted Programs General Settings Scan Files When reading from disk All On network drives Processes What to scan Allfiles Al can fo O Specified file types 0 What not to scan y Qs Specify what items will be scanned Default additional file types 0 Additions Exclude disks files and folders 2 in all files Specified Apply 5 Inthe What not to scan area click Exclusions G Set Exclusions ido Select files folders and drives to be excluded from virus scanning Windows File Prot n a Item Exclude Subfolders Read write D Output Yes Read Write 6 Click Add Add Exclusion Item What to exclude or Pi CC toe n ne Also exclude subfolders By file type can include wildcards or Select O By file age Access type Minimum age in days Modified i O Files protected by Windows File Protection When to exclude On read On write 7 Click Browse 21 8 Inthe Browse for Folder window locate the D Output folder and click OK Add Exclusion Item What to exclude By name location can include wildcards or By file type can include wildcards or 7 By file age Access type Minimum age in days O Files protected by Windows File Protection When to ex
8. Changing the Administrator and Operator Password Optional Configuration Wizard Configuration Type Login Access aiies Localization Auto log on Passwords Calibration Device Configuration Completed The password can contain up to 30 characters Guest Disable guest connection Disk wipe Wipe disk on system shutdown 4 Back Cancel To change the administrator password 1 Inthe Passwords area clear the Auto log on check box 2 Inthe Enter new password box type a new password 3 Retype the new password to confirm it and click Apply To change the operator password 1 Inthe Passwords area clear the Auto log on check box 1 In Operator area type a new password 2 Retype the new password to confirm it and click Apply If any error messages appear see Error Messages on page 84 for descriptions and actions to be taken If a Novell network is running IPX protocol on your computer proceed to Installing and Configuring Novell Client on page 21 Disk Wipe gt Inthe Disk Wipe area select the Wipe disk on system shutdown check box To configure the Disk Wipe utility so that Disk Wipe is performed automatically on shutdown see Setting Up the Disk Wipe Utility on page 28 Click Next to continue with the configuration 15 1 3 8 Completing the Configuration After the installation is complete the following window appears Configuration Wizard Configuration Type First Time Confi
9. Figure 17 RFl clip positions external view Align the system board with the matching hole in each standoff insulator in the chassis Insert the nine screws into the holes Do not tighten the screws until all the screws are inserted Return the rear fan See Installing the Rear Fan on page 124 Return the memory modules See Installing Memory Modules on page 99 Return the FusionIN board See Installing the FusionIN Board on page 100 108 Chapter 4 Hardware and Maintenance Repairs 15 Reconnect all the cables that you disconnected from the system board power supply unit and hard disks Note To assist you in reconnecting the cables to the system board See the following table and Figure 11 on page 103 Table 1 System Board Cable Connections Cable System Board Connector Power Supply JPW1 JPW2 USB USB 3 4 J46 Serial ATA SATA O DVD R W SATA 1 system disk SATA 4 image disk 1 SATA 5 Cimage disk 2 Security JLI CPU Fan CPU Fan 6 Rear Fan Fan 5 Front Fan Fan 4 Ground NMI x x Power LED Yee Black Green HDD LED wec Black Red NIC1 LED VEC Black Orange NIC2 LED Vee Black Yellow OH Fan Fail LED Ver Black Purple PWR Fail LED Yee Ground Reset Reset button White Red Ground PWR Power buttory White Green Figure 18 Front panel connectors 16 Return the side cover See Removing the Side Cover on page 93 17 Reconnect all external ca
10. That the disk is mounted correctly in the disk bay If the problem persists replace the disk The system disk Check that the power cable and the SATA2 cannot be identified are properly connected to the disk See the procedure to identify the operating system in C 304 Print Controller Turns On No Operating System on page 80 The DVD RW drive Restart the server and press DEL to enter the is not identified BIOS setup utility Setup Utility See Using the Phoenix cME FirstBIOS Pro Setup Utility on page 62 a Inthe Main menu verify the following settings Serial ATA is Enabled Native Mode Operation is Auto SATA RAID Enable Disabled SATA AHCI Enable Disabled If the problem persists check that the SATA cable and the power cable are firmly situated in the IC 304 print controller If the above mentioned items are working replace the DVD RW drive The system s setup The battery on your system board may be old configuration is lost Verify that it still supplies approximately 3 volts DC if not replace the battery If this does not help escalate the service call 3 4 7 FusionIN to Printer Cable Faults The IC 304 print controller is connected to your printer with one printer cable that carries the following data and configuration details between server and printer Information on your printer s power condition CMYK data 83 Symptoms and Troubleshooting Symptom Recovery
11. The following sections contain safety information regarding avoiding personal injury before and while servicing the IC 304 print controller General Safety Follow these rules to ensure general safety Lift up the IC 304 print controller using the handle and not using the front panel Lifting it up using the front panel may result in major injury Before opening the IC 304 print controller covers ensure that the unit has been switched off Switching off only the ON OFF power button will leave some circuits energized For complete disconnection from the supply the main power cable must also be disconnected from the power source Battery Replacement Only qualified service personnel should replace the battery Handle and dispose of the used batteries according to Lithium battery manufacturer s instructions Static Electricity When handling static sensitive electrical devices such as electronic boards disk drives or memory modules Usea field service grounding kit chain mat and wrist strap After removing the component from the system or from its protective wrapper place it on a grounded anti static mat and not on a carpet or any other unshielded surface After removing a board from a station store it in an anti static bag Safety Information Multi Language xi Sicherheitsmaknahmen Die folgenden Abschnitte enthalten Sicherheitsinformationen zur Vermeidung von pers nlichen Verletzungen vor
12. you will be prompted to restart your system 1 31 Choosing the Configuration Type Configuration Wizard Configuration Type Localization Choose the way to configure the system er Setul Select First Time Configuration in order to set local system up parameters For the first time d Finishers ali eal Select DFE configuration recovery to try and recover Calibration Device system configuration from backup amp First Time Configuration Configuration Completed _ DFE Configuration Recovery Cancel gt Verify that First time Configuration is selected and click Next 6 Chapter 1 First Time Setup and Configuration 1 3 2 Setting the Localization Parameters You configure the measurement unit and language in the Localization window Configuration Wizard Configuration Type Millimeters Server Setup Language English _ Fran ais Security _ Italiano J Deutsch Espa ol Configuration Completed Cancel 1 Inthe Units area select the required default measurement unit 2 Inthe Language area select the required interface language 3 Click Next 1 3 3 Configuring the Server Setup You configure the host name and date and time in the Server Setup window Configuring the Host Name The initial computer name host name of the IC 304 print controller is created automatically during the factory installation Check with your system administrator in order to change
13. 4 4 4 Returning the Front Panel 1 With the IC 304 print controller on its side insert the concealed tabs along the bottom edge of the front panel into the matching slots in the chassis 2 Push the top of the front panel toward the server until the two protruding tabs and the concealed tabs along the top edge of the front panel snap into place Note While pushing the front panel into place be careful not to damage the USB port See Figure 4 on page 96 Return the side cover See Returning the Side Cover on page 94 4 Reconnect all external cables and power cords and turn on the server 97 4 5 Working with Boards Adapters If the diagnostics check see Chapter 3 Diagnostics and Troubleshooting indicates that any unit components need replacing follow the replacement procedures The following diagram illustrates schematically the external connectivity of the peripherals and the internal connectivity of the main components of the IC 304 print controller Peripherals Monitor Keyboard OnBoard Serial Port Video Dual Gigabit Ethernet LAN Empty Devices Core2 Duo 3 0GHz 1333MHz FSB L2 6MB 2x 512MB Memory DDR2 Empty Fusion lN Empty To external network LAN2 4 5 1 A Image2 250GB SATA2 e1 System disk o 250GB SATA2 SATA2 Ima 250GB Figure 5 Peripherals a
14. A bateria deve ser substitu da somente por uma equipe de servi o qualificada Manipule e jogue fora as baterias usadas de acordo com as instru es do fabricante de baterias de L tio Ao lidar com dispositivos sens veis energia est tica como placas eletr nicas unidades de disco ou m dulos de mem ria Utilize um kit de aterramento de servi o cadeia esteira e faixa de pulso Ap s a remo o do componente do sistema ou do seu inv lucro de prote o coloque o em uma esteira anti est tica e n o em um tapete ou qualquer outra superf cie desprotegida Ap s remover uma placa de uma esta o armazene a em uma bolsa anti est tica First Time Setup and Configuration Connecting and Turning On the IC 304 Print Controller 2 Installing the Windows XP Professional Operating System 5 Configuration Wizard First time Software Setup 5 Configuring McAfee VirusScan v csecccsssesssessssssssesnsssesssessssesessesessnsessneessneeesnees 16 Installing and Configuring Novell Client rice 21 Backing up the IC 304 Print Controller System 25 Setting Up the Disk Wipe Utility 0 cccescesecessesessesessesestssessesseteseeteneeees 28 2 Chapter 1 First Time Setup and Configuration 11 Connecting and Turning On the IC 304 Print Controller For more information see the Easy Setup Steps chart supplied with your IC 304 print controller 111 Connecting the IC 304 Print Controller to Your Printer Connect the IC 304
15. AR DNS RODE DOE DI IR RD A 3 1 Dimensions and Weight A 4 Operating Environment A41 Electrical Color Server and Monitor Av4 2 Energy Consumption schist tad tonesturi antennae athena N GN EAG Av4 3 tans pola Bilit ye esecsease ss tewcenivanh menus venetian Tee AGA nani EU Da RAI SAIS dana an aaa A 4 4 Temperature and Relative Humidity ArsueStandards tas am inline A 5 1 Safety Approvals A 5 2 EMC Requirements ccccccccsssssssssssssssstsssscssssessssssssusscsssssassusscascsssvsssasausasaseasavaneassueasasansasaseassuensasaseassuessseasscausasssesescaneacaneaees A 6 Reliability and Maintenance c cccccccccsssssssessesescsssscssssesssssssssscsssssssssssssssscsusassvsusscsusassssussusassseasasansassuessssausacsueasacsseacscansacaneaeseenees A 6 1 General Maintenance Information ccccccccccsssssssscscscscscssesssscscscscscscessssscssscscscscscesesessssscscecsseesssecscesseseessesesssesecsensnenenees viii IC 304 Print Controller 2 0 for the bizhub PRO C6500 Printer Service Manual Safety Information Multi Language Safety sPreGAUtiOMs Sein e tat RS IK eh AE ts A tA CRA x SicherheitsmaBnahmen iii xi Medidas Preventivas de Seguridad xii Mesures de s curit ii iii xiii Precauzioni di Sicurezza vrana eisena ennaa a anii a Eea a stars penteado xiv Veiligheidsmaatregelen iii XV Precau es de seguran a xvi x IKON PowerPro 650 server 1 0 Technical Manual Safety Precautions
16. Figure 34 Tab strips on the DVD RW drive 119 4 7 2 Installing the DVD RW Drive 1 Install the tab strips to the new DVD RW drive that you removed from the old DVD RW drive See Figure 34 Slide the DVD RW drive into the DVD RW drive cage making sure that the drive locks into place Reconnect the cables to the DVD RW drive Return the side cover See Returning the Side Cover on page 94 Reconnect all external cables and power cords and turn on the server 4 8 Removing and Installing a Hard Disk Drive Perform the following procedures to remove and install the three hard disk drives Attention System disk Before replacing or formatting the system disk ensure that you have made a note of the computer name TCP IP information for example DHCP Yes and OEM Windows XP Professional Product ID Back up folders or jobs in C and D partitions to an external device or network Image disks Before replacing an image disk ensure that you back up all jobs such as PostScript High Res Variable Print Specification and PDF jobs to an external device or network 4 8 1 Removing a Hard Disk Drive 1 Turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords Remove the side cover See Removing the Side Cover on page 93 Tip You may find it easier to work if you lay the server on its side Disconnect the SATA2 data and power cables from all the hard disks Re
17. Next New Volume Wizard Select Volume Type There are five types of volumes simple spanned striped mirrored and RAID 5 Select the volume you want to create O Simple O Spanned Description A striped volume stores data in stripes on two or more dynamic disks A striped volume gives you faster access to your data than a simple or spanned volume Select Striped and click Next New Volume Wizard Select Disks You can select the disks and set the disk size for this volume Select the dynamic disks you want to use and then click Add Available Selected Disk 0 238473 MB Add lt Remove All Total volume size in megabytes MB 238473 Maximum available space in MB 238473 Select the amount of space in MB 238473 E In the Available area select each disk that you want to include in the new volume and click Add New Volume Wizard Select Disks You can select the disks and set the disk size for this volume Select the dynamic disks you want to use and then click Add Available Selected dd EM ae Disk2 76317 MB lt Remove All Total volume size in megabytes MB 152634 Maximum available space in MB 763 Select the amount of space in MB 7631 7 E lt Back Next gt Cancel 52 Chapter 2 Reinstalling the IC 304 Print Controller Software 5 Click Next New Volume Wizard Assign Drive Letter or Path For easier access you can assign a drive
18. Platform Diagnostics and Configuring the Server This section provides basic troubleshooting information to help you resolve some issues that might possibly occur with the IC 304 print controller To maintain the good health of the server it is important that the server continuously remains correctly configured An incorrectly configured server will deliver poor performance and the diagnostic results will be adversely effected 311 Configuring Tools Overview The following configuration programs are also provided to assist you in configuring the server and to provide diagnostic information BIOS Setup Utility Gigabit Ethernet Controller LAN speed verification Phoenix cME FirstBIOS Pro This program controls the basic input output system BIOS code in your server Use BIOS setup utility to View configuration information View and change assignments for devices and I O ports Set the date and time Set the startup characteristics of the server and the order of startup devices Set and change settings for advanced hardware features View and clear error logs Resolve configuration conflicts Gigabit Ethernet Controller The Ethernet controller is integrated on the system board It provides a interface for connecting to a 10 Mbps 100 Mbps or 1000 Mbps network and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the network Ifthe Ethernet por
19. Se a ee aR 24 4 Using the Gomhigtiration Wizard a oits sees cisco tees ses ase asses LO Sh cages ea IRON ALERTA 2 4 5 Configuring the McAfee VirusScan ccccsssssssssesssssssssssstsssscssssssscssssssssesssssscsnsscscsssssessscsnessaceneaceces 2 4 6 Installing and Configuring Novell Client for the IC 304 Print Controller 2A Pertorminga POSER Pt tec oz st ete T a a eng Se lea cet atts 2 4 8 Backing Up the Color Server System Partition cccccccscsssssssessssssssesesssscssssssessssessssssssssessssssussesssscssessesssseesssseeesseass 2 5 Reinstalling the Software Preservation Installation ccccsscscssessssssssssssscssssssusssssssssssnsscsccecsssusasscsnssssnsacssesscsusasseessseaneassetes 3 Diagnostics and Troubleshooting 59 31 Platform Diagnostics and Configuring the Server cccccsssscsessessssessessesessnesessessesessessessessssessessessesussnceuserssnsassessnseneaseetensensatentens 60 311 Configuring Tools Overview sua se ma sid conic naaa a a i a a i 60 vi IC 304 Print Controller 2 0 for the bizhub PRO C6500 Printer Service Manual 3 2 3 3 3 4 4 Hardware and Maintenance Repairs 41 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 31 2 Using the Configuring Tools General Diagnostic Tools 3 21 PC Health Monitoring 3 2 2 POST Power On Self Test hod IC 304 Print Controller Hardware Diagnostics Software o ccccccssssssssessesssesessssestssssessssessssssssssessssssusssscessse
20. and press CTRL ALT DELETE to restart the computer 27 7 To back up the entire system partitions C and D press 3 This option backs up partitions C and D You may need more than one DVD for the backup a Press Y to continue Back up partitions C and D to a DVD media Note that the backup procedure of the system disk may take time and may require many DVD R or DVD RW disks depending on the amount of data stored on the disk In order to reduce the partition used space Number the DvD disks in the order they are created to facilitate easy restoration YN Continue b To continue press Y Back up partitions C and D to a DVD media Place a DVD media in the DVD drive wait until the LED on the DVD drive turns off c Follow the instructions in the message Norton Ghost software copies the files on partitions C and D to the DVD Note If an error occurs during the backup process a message appears asking you to contact customer support Press any key to continue and the computer restarts automatically d When a confirmation message appears notifying you that the backup process was successfully completed remove the DVD from the DVD RW drive and press any key to continue The computer restarts automatically You have completed backing up the IC 304 print controller system 28 Chapter 1 First Time Setup and Configuration 1 8 Setting Up the Disk Wipe Utility Note The Disk Wipe utility runs automatically
21. in the server Descriptions of the choices that are available from the main menu are as follows System Time Sets the system date and time The system time is in a 24 hour format hour minute second System Date Sets the system date The system date is in the format month day year Hard Disk Pre Delay Adds a delay before the HDD is accessed by the BIOS for the first time Serial ATA Allows the user to enable or disable the function of Serial ATA 64 Chapter 3 Diagnostics and Troubleshooting Selecting From the Phoenix cME FirstBIOS Pro Setup Utility Advanced Menu Boot Features Select this submenu to change the following settings o Quick Boot Mode If enabled this feature will speed up the POST power on self test routine after the computer is turned on If disabled the POST routine will run at normal speed Quiet Boot Select this option to enable or disable the diagnostic screen during startup Advanced Processor Options Select this submenu to change the following settings o CPU Speed This display indicates the speed of the processor Machine Checking If enabled this feature allows the CPU to detect and report hardware machine errors Compatible FPU Code This feature is for debugging only Adjacent Cache Line Prefetch If enabled the CPU fetches both cache lines for 128 bytes O Set Max Ext CPUID 3 O Echo TPR This feature is for debugging only C1 En
22. is complete You must restart for changes to take effect Click Reboot to restart your machine now or Close to return to Windows Reboot 4 5 Click Reboot 6 You have completed installing Novell Client software for the IC 304 print controller Proceed to Configuring Novell Client for IC 304 Print Controller 23 Configuring Novell Client for IC 304 Print Controller 1 After the server restarts the Novell Setup dialog box appears Novell Setup Novell IPX Please enter the Tree and Context names of Novell Environment E ts Browse Y 2 Typethe Tree Name 3 If you do not know the name click Browse Tree Name SPDFE NOVELLS 4 Double click the appropriate Tree Name The Tree Name appears in the Novell Setup window 5 Typethe Context Name 24 Chapter 1 First Time Setup and Configuration 6 If you do not know the name click Browse Context Name ag DFE NOVELLS 5 mg PODS ox Gad 7 Double click the appropriate Context Name The Context Name appears in the Novell Setup window 8 Click OK The IC 304 print controller work space appears 9 You have completed installing and configuring Novell Client software Uninstalling Novell Client for IC 304 Print Controller Uninstall Novell Client software if you no longer operate a Novell network running IPX protocol 1 Close the IC 304 print controller work space and the IC
23. letter or drive path to your volume O ssign the following drive letter Mount in the following empty NTFS folder lt Back Next gt Cancel 6 Select Do not assign a drive letter or drive path and click Next New Volume Wizard Format Volume To store data on this volume you must format it first ob O Format this volume with the following settings Perform a quick format Enable file and folder compression lt Back Next gt Cancel 7 Select Do not format this volume and click Next New Volume Wizard Completing the New Volume Wizard You have successfully completed the New Volume Wizard You selected the following settings Volume type Striped Disks selected Disk 0 Disk 1 Volume size 476946 MB Drive letter or path None File system None Allocation unit size Default To close this wizard click Finish 8 Click Finish 9 Confirm that the disks are striped See Confirming the Disk Striping on page 53 53 Confirming the Disk Striping After you complete the New Volume Wizard the Computer Management window appears Computer Management DER B File Action View Window Help e emeng Computer Management Local System Tools Striped Dynamic 465 77GB 465 77GB 100 E Event Viewer 3 C Partition Basic NTFS Healthy System 20 00GB 13 82GB 69 Shared Folders J D Partition Basic NTFS Healthy 212 88GB 211 84GB 99 Local Users and Grou
24. not available or when you want to reinstall the operating system This enables you to install a fresh operating system on partition C without deleting the user files on partition D It will not preserve the current job list on partition C For this you must use the backup and restore option see Backing Up and Restoring the Software on page 31 To reinstall the Software Preservation Installation follow the flowchart described in Reinstalling the Software Complete Overwrite on page 39 Make sure that DVD 1 is in the DVD RW drive then from the ColorServer Start Up menu select the ColorServer Software Preservation Installation System Partition Overwrite option Note When performing the software preservation installation after restarting Windows XP operating system the system performs the following actions The Norton Ghost software appears and copies the files The message Image Disks FileSystem is Not formatted Press OK to format appears Click OK The system automatically stripes the disk and then the Configuration Wizard appears You have completed Reinstalling the C 304 print controller software Diagnostics and Troubleshooting Platform Diagnostics and Configuring the Server 60 General Diagnostic Tole crecen e i R 70 IC 304 Print Controller Hardware Diagnostics Software 72 TROUDIESHOOEINS si oases ssa ge ant da AEE E tia dias PA POD EA PAR FARA ERRAR 78 60 Chapter 3 Diagnostics and Troubleshooting 31
25. print controller to your printer as illustrated in Figure 1 below 1 AC Adapter F Keyboard Mouse Spectrophotometer Monitor Network Ethernet 10 100 1000 1 Printer Figure 1 Connecting the IC 304 print controller 11 2 External LEDs and Controls This section identifies the external LEDs and controls of your IC 304 print controller DVD RW drive USB ports Power control button Power on LED green Reset button gal Disk activity LED orange Not in use Network activity LED green Er a Network activity LED green Not in use Front door open Front door closed Figure 2 Front door controls and indicators LED Button What does it do Power control button Turns the IC 304 print controller on or off Power on LED Illuminates steady green when the IC 304 print controller is turned on Reset button Restarts the IC 304 print controller Disk activity hard disk Blinks orange when a hard disk drive is in use LED Network activity LED Blinks green when the network is in use 11 3 Turning On the IC 304 Print Controller Before connecting the IC 304 print controller to an AC power source review Safety Information Multi Language on page ix To turn on the IC 304 print controller 1 Connect the monitor s AC power cable to an AC power source and turn on the monitor 2 Connect the server s AC power cable to an AC power source Chapter 1 First Time Setu
26. sistema o de su lugar de envoltura de protecci n col quelo en un felpudo antiestatico puesto a tierra y no en una alfombra o cualquier otra superficie no protegida Despu s de sacar una placa de una estaci n almac nela en una bolsa antiest tica xiii Mesures de s curit Les sections suivantes contiennent des informations sur les mesures de s curit a prendre pour viter les blessures personnelles avant et pendant l entretien du IC 304 print controller Mesures g n rales de s curit Suivez ces r gles pour garantir une s curit g n rale Soulevez le C 304 print controller par la poign e et non par le panneau frontal L utilisation du panneau frontal pour soulever le dispositif peut entrainer des blessures graves Avant d ouvrir les couvercles du IC 304 print controller v rifiez que l unit a t teinte Si vous ne mettez hors tension que l interrupteur ON OFF certains circuits resteront sous tension Pour une d connexion totale de l alimentation en courant le cable d alimentation principale doit aussi tre d connect du bloc d alimentation Remplacement de la batterie Electricit statique Le remplacement de la batterie est une op ration r serv e au personnel de service qualifi Manipulez et jetez les batteries utilis es selon les instructions du fabriquant de batterie au Lithium Lors de la manipulation des p riph riques lectriques sensibles l nergie statique tels
27. the IC 304 Print Controller System on page 25 32 Chapter 2 Reinstalling the IC 304 Print Controller Software Back up the job list database Note For instructions see Backing Up the Job List Database on page 33 Move the backups to an external device or to a network Restore the system partition Note For instructions see Restoring the IC 304 Print Controller System Partition on page 34 Restore the job list database Note For instructions see Restoring the Job List Database on page 37 The following scenarios will help you to determine when to use the backup and restore procedures and when to use the reinstallation procedures Procedure Use Backup and Always recommended except when restore the system must be reinstalled See the following row Reinstallation Complete Overwrite Backup not available or is corrupt System disk replacement Upgrading the system disk System Partition Overwrite Windows operating system is corrupt There are two reinstallation methods Color Server Software Complete Overwrite Installation which overwrites partitions C and D should be performed only when installing a new operating system when physically replacing the system disk or when upgrading the system disk Partition C contains the operating system files Partition D contains the color server software files job list database and user files Color Server Software Preservation Installa
28. the computer name Note The host name is taken from the computer name you typed during the Windows XP operating system Fast Installation If you reinstalled your operating system see Reinstalling the Operating System Windows XP on page 40 Configuration Wizard Server name Host name SERVER 1 Date amp Time Date Sep 25 2006 Time 09 21 53 Change Configuration Com In the Server name area verify that the correct host name appears and proceed to Configuring the Network Setup on page 9 If you need to change the host name click the Change button The System Properties dialog box appears System Properties System Restore Automatic Updates Remote General Computer Name Hardware Advanced Windows uses the following information to identify your computer on the network Computer description KIM_6430 For example Kitchen Computer or Mary s Computer Full computer name KIM 6430 Workgroup WORKGROUP To use the Network Identification Wizard to join a Network ID domain and create a local user account click Network ID To rename this computer or join a domain click Change Change Chapter 1 First Time Setup and Configuration Click the Change button Computer Name Changes You can change the name and the membership of this computer Changes may affect access to network resources Computer name SEED Full computer name KIM 6430 Member of
29. the heat sink the microprocessor might overheat 115 2 Position the CPU fan and heat sink assembly in such a way that the fan wires are close to the microprocessor fan but do not obstruct other components 3 Apply thermal grease to the top of the microprocessor Figure 29 Applying thermal grease 4 Align the spring screws holes in the CPU fan and heat sink assembly with their corresponding holes on the system board Insert the four spring screws and tighten Important Make sure to insert and secure the spring screws using the crisscross method First insert screws 1 and 2 and lightly secure Next insert screws 3 and 4 and lightly secure Once all four screws are in place tighten them diagonally one after the other in the order previously described until all four screws are tightened 116 Chapter 4 Hardware and Maintenance Repairs Figure 30 Securing the CPU fan and heat sink assembly 5 Connect the CPU fan cable to the CPU Fan 6 connector See Figure 19 on page 109 6 If you have other options to install or remove do so now 7 Return the FusionIN board See Installing the FusionIN Board on page 100 8 Return the rear fan See Installing the Rear Fan on page 124 9 Return the side cover See Returning the Side Cover on page 94 10 Reconnect all external cables and power cords and turn on the server 4 6 6 Removing and Installing the Battery A If you need to replace the battery use
30. they do not follow the recommendations in this section Faulty BIOS settings could cause the system to fail or to operate incorrectly Starting the Phoenix cME FirstBIOS Pro Setup Utility 1 Quit the color server software 2 Restart the IC 304 print controller and immediately press DELETE The Phoenix cME FirstBIOS Pro Setup Utility window appears Selecting From the Phoenix cME FirstBIOS Pro Setup Utility Main Menu You can select settings that you want to change from the BIOS Setup Utility Main menu 63 The Phoenix cME FirstBIOS Pro Setup Utility Main menu is similar to the following Phoenix cME FirstBIOS Pro Setup Utility Item Specific Help lt Tab gt lt Shift Tab gt or lt Enter gt selects field Advanced Security System Time 09 35 26 System Date 05 26 2008 Legacy Diskette A Disabled BIOS Date 05 07 2008 Hard Disk Pre Delay 3 seconds Serial ATA Enabled Native Mode Operation Auto SATA RAID Enable Disabled SATA AHCI Enable Disabled gt SATA Port 0 CD ROM gt SATA Port 1 250GB SATA2 D SATA Port 2 gt SATA Port 3 gt SATA Port 4 gt SATA Port 5 None None 250GB SATAS 250GB SATA6 Fi Help Select Item Change Values F9 Setup Defaults Esc Exit gt Select Menu Enter Select Sub Menu F10 Save and Exit Note The choices on some menus might differ slightly from the ones that are described in this manual The menu choices depend on the BIOS version
31. van de fabrikant op voor het vervangen en het wegwerpen van gebruikte lithium batterijen Statische electriciteit Wanneer u met electrisch statisch geladen onderdelen omgaat zoals electronische kaarten harde schijven of geheugenmodi Gebruik een onderhoudsaardingpakket ketting mat en een polsbandje Nadat u het onderdeel van het systeem verwijderd of uit zijn beschermend omhulsel neemt plaatst u dit op een geaarde anti statische mat en niet op een vloerkleed of enig andere onbeschermde oppervlakte Nadat u een kaart van een station heeft verwijderd plaatst u deze in een anti statisch zak xvi IKON PowerPro 650 server 1 0 Technical Manual Precau es de seguran a As seguintes sess es cont m informa es de seguran a com respeito a como evitar feridas corporais antes e no decorrer do uso do IC 304 print controller Seguran a geral Siga as seguintes regras para assegurar uma seguran a geral Troca de bateria Eletricidade est tica Levante o IC 304 print controller usando o cabo e n o o painel frontal Ao levant lo atrav s do painel frontal pode causar s rios danos Antes de abrir as tampas do IC 304 print controller certifique se de que a unidade foi desligada Ao desligar somente com o bot o ON OFF far com que alguns circuitos sejam ativados Para uma desconex o completa da fonte de alimenta o o cabo de alimenta o principal tamb m deve ser desconectado da fonte de alimenta o
32. 00 x 800 mm 31 5 x 31 5 in PRINT ON DEMAND SOLUTIONS Creo Color Servers
33. 04 print controller cover and front panel 4 41 Removing the Side Cover 1 Turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords If necessary unlock the side cover Remove the two screws that secure the side cover to the rear of the server Using the side cover handle release the side cover by sliding it toward the rear of the server 94 Chapter 4 Hardware and Maintenance Repairs 5 Move the side cover outward and away from the server Pull handle to release cover and slide out of chassis Remove the two screws Figure 2 Removing the side cover 4 4 2 Returning the Side Cover 1 Verify that the server is off and that all external cables are disconnected 2 Clear any cables that might impede returning the side cover 3 With the server in the upright position rest the bottom of the side cover on the bottom rail of the chassis 4 Align the slots in the side cover with the matching tabs in the chassis Insert the side cover into the slots Using the side cover handle slide the side cover toward the front of the server 6 Return the two screws that secure the side cover to the rear of the server and tighten 7 Reconnect all external cables and power cords and turn on the server Caution For proper cooling and airflow return the side cover before A turning on the server Operating the server for extended periods more than 30 minutes with t
34. 3 42 Chapter 2 Reinstalling the IC 304 Print Controller Software 24 3 Disk Striping After the IC 304 print controller restarts the Wrong Disk Configuration message may appear This message indicates that the disks need to be striped Establishing the Correct Disk Striping Procedure Note Ifthe Image Disks File System is not Formatted message appears proceed to step 2 of the Confirming the Disk Striping procedure on page 53 The Wrong Disk Configuration message appears when The operating system does not identify a disk because a cable such as a SATA2 or power cable is faulty or not connected properly See Troubleshooting on page 78 The operating system and the IC 304 print controller software have been installed from scratch and the operating system only sees foreign disks See Striping Foreign Disks on page 44 An image disk either has been replaced with a new disk or low level formatted and the operating system identifies it as an unknown disk See Striping Unknown Disks on page 45 A faulty image disk has been replace with a new disk and the operating system remembers that the disk that was replaced is missing See Removing a Missing Disk on page 48 43 To establish the correct disk striping procedure 1 If the following message appears click OK Wrong Disk Configuration Run Disk Administrator to Correct The Computer Management window appears m Computer Management Der
35. 304 print controller software 2 Close all other software programs 3 Onthe Windows desktop right click My Network Places and select Properties The Network Properties window is displayed 4 Right click Local Area Connection and select Properties Local Area Connection Properties General Advanced Connect using EB Intel R PRO 1000 PM Network Conr This connection uses the following items Novell Client for Windows Bl Client for Microsoft Networks 8 File and Printer Sharing for Microsoft Networks F AvoleT alk Protocol Description Allows your computer to access resources on the network AR K R I C Show icon in notification area when connected Notify me when this connection has limited or no connectivity 25 5 Make sure the Novell Client for Windows check box is selected and then click the Uninstall button 6 Click Yes twice The IC 304 print controller restarts You have completed uninstalling Novel Client software for the IC 304 print controller 1 6 Performing a Test Print To import a file and perform a test print 1 From the File menu select Import 2 Locate one of the following files CyclingTour_Letter pdf in the D Sample_Files USA General folder CyclingTour_A4 pdf in the D Sample_Files Europe General folder 3 Double click the file to add it to the list for importing 4 Select the ProcessPrint virtual printer 5 Click Import
36. 4 31 System Reliability Considerations 4 3 2 SATA2 Hard Disk Drives and Controller Technology Removing and Replacing the Side Cover and Front Panel ccccccccscscsssssssesssesessssesssesssssessssssussssessssesssseessseatsssseesseesssseeesess 4 41 Removing the Side Cover 4 4 2 Returning the Side Cover 4 4 3 Removing the Front Panel 4 4 4 Returning the Front Panel Working with Boards Adapters SA Visual lASPECtIONs exist aaa acdendenthdei ain nei A SNS EROU 4 5 2 Removing and Installing the FusionIN Board and Memory Modules isentas 98 4 5 3 Removing and Installing System Board Memory Modules Working With the System Board resete 4 6 1 System Board Internal Cable CONNMECtOIS esceccsssessssessessessessesssessessesucsncsessessesnssessnsseeassussnsansasesesasensensseeasesensateneentees 4 6 2 System Board External Port Connectors o c cccccsessssssssssssssesessssssssssesssssssssssssssessssssessssessessscssssesseneaceseseensnsacensaeecessecsees 4 6 3 Removing the System Board wu cccccccsesssssssssesessessssssesssssscssssessssescssssessssssssssscsssseesssssvssssesussssusasausssavssssceusssavessacaneaeaneaeaveass 4 6 4 Installing a New System Board v ccccscscsssssssessssssesssscsessesessssssessssessssssusssscssssssusssseesssssvsssssessesscsussesnsacassesscausesaeesacaneaeacanes 4 6 5 Removing and Installing the Central Processing Unit CPU 4 6 6 Removing and Installing the Battery c ccccscccscessss
37. A A 4 2 Energy Consumption 220 VAC 1 25 AAC gt 275 W 939 BTU hour 110 VAC 2 25 AAC gt 247 5 W 845 BTU hour A 4 3 Transportability There is no need for special tools for system transportation The system is without wheels A 4 4 Temperature and Relative Humidity Items complying with IEC 721 3 1 2 3 Temperature Operating 15 C to 40 C 59 F to 104 F Storage 25 C to 70 C 77 F to 158 F 128 Chapter A Specifications and Standards A 5 Standards A 5 1 Relative humidity Operating 5 to 85 Storage Max 95 50 C 122 F Items complying with IEC 721 3 0 1 2 3 Vibration Shipping Acceleration spectral density of Im2 s in frequency range of 10 200 Hz and acceleration spectral density of 0 3 m sec in frequency range of 200 2000 Hz Free fall Shipping 0 25 m Static load Shipping 10 Kpa Stacking Shipping 3 boxes Safety Approvals United States and Canada European Union cCSAus marking for the US and Canada Standards UL 60950 1 Ist Edition CAN CSA C22 2 No 60950 1 03 EU Low Voltage Directive 73 23 EEC standards EN60950 2000 and EN60950 1 2001 CB Countries CB Report amp Certificate to standards IEC60950 1999 3rd Edition and IEC60950 1 2001 1st Edition plus National differences The CB reports have supplements that together include the national differences for the fol
38. Action Further Action Cif printing fails General 1 Shut down your printer and the IC 304 print gt If printing fails refer to controller the next symptom 2 Check that the FusionIN printer cable is securely connected to the IC 304 print controller port 3 Start the server 4 Wait until the IC 304 print controller splash screen disappears 5 Start your printer Before you 1 Check if the Print Queue is in Enable mode gt If printing fails with no print the 2 Check if there is no alert message that indicates ee a puma that a different paper size or type is required rep AEA LR animation printer cable shows green indicating that the printer is ready After sending the job the printer appears to be warming up but does not print 3 Check that there is no error message on your printer s user interface Shut down your printer Replace the FusionIN printer cable Start your printer NO W D Send a print job No communi cation after following the correct startup procedure Job printed with one color overlay or printed output results appear with scratches white lines in one of the CMYK color combinations 1 Restart both your printer and the IC 304 print controller according to the startup procedure 2 Senda print job 1 Shut down both the IC 304 print controller and your printer 2 Check that the FusionIN printer cable is connected to the IC 304 print controller port 3
39. CP server configuration 4 Click OK Note When prompted to restart your computer click No You will be prompted at the end of the Configuration Wizard to restart your computer 5 Inthe Local Area Connection Properties dialog box click OK Configuring the IPv6 Address 1 In the IPv6 Address area verify the address is correct If it is correct proceed to Configuring the Apple Talk Zone If the settings are not correct select the Support IPv6 check box to enable IPv6 addressing The following message appears You need to restart the application for the new settings to take effect 2 Click OK 3 Type the new IPv6 address according to the network administrator Configuring the AppleTalk Zone This option enables you to change the AppleTalk software network zone in which your IC 304 print controller appears Note This option only applies to networks that contain Macintosh computers 11 In the Apple Talk setup area verify that the displayed AppleTalk software zone is correct and click Next Otherwise click the Change button The Local Area Connection Properties dialog box appears followed by the AppleTalk Protocol Properties dialog box Local Area Connection Properties General Advanced Connect using EM Intel R PRO 1000 PM Network Conr This connection uses the following items M File and Printer Sharing for Microsoft Networks A 8B QoS Packet Scheduler F Network Mon
40. Connectors The following illustration identifies system board connectors for internal cables 3 900 Olu urn 000000000000 9 lo o om 3 aXPR O00000000008 5 DIMM2B FANI fal e E js RoHSCEOFC Os ha r E l TERREA sE same EF or g mg PUSS a E hd Siot 2 PCIK 100 2CR x MEEHESPEAKER e a Stet 1 PCUC 100 c Em a Q Qasa eeo R Figure 11 System board internal cable connectors 104 Chapter 4 Hardware and Maintenance Repairs 4 6 2 System Board External Port Connectors The following illustration identifies system board connectors for external devices 00000 E CEB 4 3 5 Figure 12 System board external port connectors 1 2 3 4 5 6 7 LAN2 Not in use LAN1 client network VGA port monitor COM port DTP USB ports 1 2 mouse Keyboard Optional mouse port 4 6 3 Removing the System Board 1 2 Review Safety Information Multi Language on page ix Turn off the IC 304 print controller and peripheral devices Disconnect all power cords and external cables Remove the side cover See Removing the Side Cover on page 93 Note It is recommended that you place the server on its side before continuing this service procedure Remove the FusionIN board See Removing and Installing the Fusion N Board and Memory Modules on page 98 Disconnect all the cables connected to the system board power supply and hard disks
41. DVD containing Windows XP operating system labeled Fast Install Disc 2 DVD with application software containing the IC 304 print controller software Disc 3 CD containing Utilities and Documentation 39 2 4 Reinstalling the Software Complete Overwrite Note When possible we recommend that you back up and restore the software That is in cases other than system crash or system disk replacement For more information see Backing Up and Restoring the Software on page 31 The following workflow enables you to establish which procedure to perform and in what sequence Reinstall the operating system Windows XP Reinstall the IC 304 print controller software Use the Configuration Wizard Configuration First time recovery configuration if backup is available if recovery fails or no backup is available Install virus protection software highly recommended Install Novell client for 1C 304 print controller if required Back up the IC 304 print controller system partition 40 Chapter 2 Reinstalling the IC 304 Print Controller Software 2 41 Reinstalling the Operating System Windows XP Before reinstalling ensure that All external devices are disconnected from the IC 304 print controller The following is available O Software pack DVD 1 DVD 2 Note DVD 1 which includes the operating system does not require entering a icense number or activation Computer
42. Disfatevi delle batterie usate a seconda delle istruzioni del fabbricante riguardanti batterie Lithium Quando gestite dispositivi di sensitivit elettro statica come schede elettroniche dischi rigidi o moduli di memoria Usate un campo di servizio di attrezzatura messa a terra catena stuoia cinghia da polso Dopo avere rimosso il componente dal sistema o dal cartoccio protettivo mettetela su una stuoia anti statica a terra e non su un tappeto o ogni altra superficie non protetta Dopo avere rimosso una scheda dalla stazione custoditela in una borsa anti statica XV Veiligheidsmaatregelen In de volgende secties worden veiligheidsmaatregelen behandeld om persoonlijk letselt voor en tijdens het bedienen van de IC 304 print controller te voorkomen Algemene veiligheid Volg onderstaande regels op om uw algemene veiligheid te verzekeren Gebruik het handvat om de IC 304 print controller op te tillen en niet het voorpaneel Wanneer u het voorpaneel gebruikt bij het optillen kan dit resulteren in ernstig letsel Zorg ervoor dat de IC 304 print controller is uitgeschakeld voordat u de deksels opent Wanneer u alleen de ON OFF schakelaar uitschakeld zullen bepaalde electriciteitscircuits geactiveerd blijven Om de stroomtoevoer volledig af te sluiten moet de electriciteitskabel uit het stopkontact zijn De batterij vervangen De batterij mag alleen door bevoegd servicepersoneel worden vervangen Volg de instructies
43. Disk Initialize Disk Select one or more disks to initialize Disks N Verify that both image disk check boxes are selected and click OK w Verify that the Computer Management window appears similar to the following a Computer Management HE Sy File Action View Window Help la x e Ame Bes E Computer Management Local Volume Layout Type File System status Capacity Free Space Free Fault Tolerance Overhead Bh System Tools C Partition Basic NTFS Healthy System 20 00GB 14 38GB 71 No 0 oe E Event Viewer D Partition Basic NTFS Healthy 212 88GB 21220GB 99 No 0 E Shared Folders a Y Local Users and Groups dg Performance Logs and Alerts Device Manager ij Storage E Removable Storage Disk Defragmenter Disk Management Ba Services and Applications EBDisk 0 EEE Basic 232 88 GB 232 88 GB Online Unallocated EBDisk 1 EE Basic 232 88 GB 232 88 GB Online Unallocated EBDisk 2 EEE EE Basic c AD 232 88 GB 20 00 GB NTFS 212 88 GB NTFS Online Healthy System Healthy cSco rom 0 DVD E No Media E Unallocated Primary partition IES v 4 Proceed to Converting the Disks to Dynamic Disks Converting the Disks to Dynamic Disks 1 Inthe Disk Management window right click in the Disk O area isk 0 Basic 232 88 GB 232 88 GB Online Unallocated Convert to Dynamic
44. Disk oi onvert to Dynamic Disk Basic Properties 232 8 Online Help EBDisk 2 PESE Basic c 232 88 GB 20 00 GB NTFS Online Healthy System 47 2 Select Convert to Dynamic Disk Convert to Dynamic Disk Select one or more basic disks to convert to dynamic disks Disks 7 Disk 0 Disk 1 C Disk 2 3 Select the Disk O and1 check boxes and click OK Attention Do not select the Disk 2 check box Disk 2 is the system disk and selecting the Disk 2 check box will cause all information to be lost 4 Verify that the Computer Management window appears similar to the following window g Computer Management HEHE E File Action View Window Help 2 x e gt eme AEB E computer Management Local Volume Layout Type File System Status _ capacity Free Space Free Fault Tolerance Overhead Bh System Tools C Partition Basic NTFS Healthy System 20 00GB 14 38GB 71 No 0 E Event viewer D Partition Basic NTFS Healthy 212 88GB 212 20GB 99 No 0 e Ed Shared Folders Local Users and Groups 8 Performance Logs and Alerts 3 Device Manager ij Storage Removable Storage Disk Defragmenter Disk Management Ba Services and Applications EBDisk 0 O e Dynamic 232 88 GB 232 88 GB Online Unallocated EBDisk 1 EEEE Dynamic 232 88 GB 232 88 GB Online Unallocated EBDisk 2 EE E Basic c D
45. Domain Workgroup WORKGROUP Cancel Attention Do not change the Workgroup or Domain in step 3 unless instructed to do so If you are changing the Domain Workgroup verify that you have the user name and password for the Domain Workgroup 3 In the Computer name box type the new name for the computer If you would like to change the Workgroup or the Domain in which your computer appears type the new name in the corresponding area and click OK A message appears to inform you that changes will take effect only after restarting the computer Click OK In the System Properties dialog box click OK Note During the configuring process when prompted to restart your computer click No At the end of the Configuration Wizard you will be prompted to restart your system 1 3 4 Configuring the Network Setup You configure the IP address and AppleTalk software zone in the Network Setup window Configuration Wizard IPX printing Change Change IP address 150 248 233 57 Subnet mask 255 255 255 0 Configuration Completed Default gateway 150 248 233 1 Preferred DNS server 104212 Alternate DNS server 10 4 2 100 Change Support IPv6 Apple Talk setup The system will appear in zone Change coma a Configuring the IP Address 1 Inthe TCP IP Setup area verify that the IP address is correct If not click the Change button The Local Area Connection Proper
46. IC 304 Plus Print Controller Version20 Service Manual English PRINT ON DEMAND SOLUTIONS Creo Color Servers Copyright Trademarks 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Copyright 2008 Creo Inc All rights reserved This document is also distributed in Adobe Systems Incorporated s PDF Portable Document Format You may reproduce the document from the PDF file for internal use Copies produced from the PDF file must be reproduced in whole KONICA MINOLTA the KONICA MINOLTA logo and The essentials of imaging are registered trademarks of KONICA MINOLTA HOLDINGS INC bizhub and bizhub PRO are registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES The Creo wordmark the Creo logo and the names of the Creo products and services referred to in this document are trademarks of Creo Inc Adobe Acrobat Adobe Illustrator Distiller Photoshop PostScript and PageMaker are trademarks of Adobe Systems Incorporated Apple iMac Power Macintosh AppleShare AppleTalk TrueType and ImageWriter are registered trademarks of Apple Computer Inc Macintosh is a trademark of Apple Computer Inc registered in the U S A and other countries PANTONE Hexachrome PANTONE Hexachrome PANTONE Goe and PANTONE MATCHING SYSTEM are the property of Pantone Inc PEARL PEARLsetter PEARLhdp PEARLdry and PEARLgold are registered trademarks of Presstek Inc Other brand or product names are the trademarks or registered trademar
47. Import Log File Imports the current log file from the server to the client Exit Quits the POS User Diagnostics software View Menu Test Log File Stores information sent by JOIND For each executed test JOIND uses this file to record the date and time of execution the loop number the name of the test and the test result If the Rerun mechanism is ON results for all reruns are recorded It is recorded in an HTML file and appears through the HTML browser Software Displays the software version information of JOIND client Configuration and server It is recorded in an HTML file and appears through the HTML browser Hardware Displays hardware information that is recorded in an Configuration HTML file and appears through the HTML browser Not applicable in this version 75 Control Menu Run Initiates a test session after the items for testing in this session are marked in the check boxes When Loop Off is selected the test session terminates after each test the loop termination condition is reached has been executed When Loop On is selected the loop sequence is toggled on and the test session repeats until Run Until Fail Initiates a test session after the items for testing in this session are marked in the check boxes When Loop Off is selected the test session terminates after each test any test whichever comes first When Loop On is selected the test session repe
48. Remove the CPU See Removing and Installing the Central Processing Unit CPU on page 109 Remove the nine system board screws Release the system board from the RFI clips by sliding the system board away from the rear of the server Note Radio Frequency Interference RFI A high frequency cyclic series of spikes or noise injected onto an electrical line by means of radio wave energy or by a piece of equipment connected to the line Exists when either the transmitter or receiver is carrier operated has an antenna causing undesired responses to or from other electronic equipment or systems 105 9 Lift the system board up and out of the server 10 Turn over the system board and remove the metal bracket from the board Set aside the bracket to install on the new system board 4 6 4 Installing a New System Board Attention When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity 1 2 Review Safety Information Multi Language on page ix Verify that the IC 304 print controller is turned off and that all power cords and external cables are disconnected Touch the antistatic package containing the new system board to any unpainted metal surface on the server then remove the system board from the package and place it on the worktable Note The new system board includes a new black plastic CPU load plate which you can discard Turn over the syste
49. Start the server and wait until the IC 304 print controller splash screen disappears 4 Start your printer 5 Senda print job printer cable If printing fails with color overlay 1 Replace the FusionIN printer cable 2 If the procedure does If printing fails with no communication error replace the Fusion N not solve the problem it could be a FusionIN board problem 84 Chapter 3 Diagnostics and Troubleshooting 3 4 8 General Power Checkout Power problems can be difficult to troubleshoot For instance a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit causes the power subsystem to shut down because of an over current condition A general procedure for troubleshooting power problems is as follows 1 Turn off the system and disconnect the AC power cord s 2 Check for loose cables in the power subsystem Also check for short circuits For example if there is a loose screw causing a short circuit on a circuit board 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until the system is at the minimum configuration required for operation 4 Reconnect the AC cord and turn on the system If the system starts successfully replace adapters and devices one at a time until the problem is isolated If the system does not turn on from the minimal configuration replace FRUs of minimal configuration one
50. The file is processed printed and sent to the Storage window Note If the job is not printed or is waiting in the Print Queue check that the finishing device is set properly in the Finishing options of the Job Parameters window 1 7 Backing up the IC 304 Print Controller System A backup of the operating system should be performed after the system configuration is completed The IC 304 print controller enables you to back up only partition C or the entire system partitions C and D You can back up a system partition at any time When you back up a partition Symantec Norton Ghost software copies the files on partition C to an image file on partition D When you back up the entire system partitions C and D Norton Ghost software copies the files to a DVD When backing up the operating system make sure that you have a sufficient amount of blank DVD R media available Tip It is recommended that you delete unnecessary files such as temporary files before performing the backup procedure Note If you are already logged on to your system and the IC 304 print controller workspace is open exit the workspace insert DVD 1 into the DVD RW drive and proceed to step 4 Chapter 1 First Time Setup and Configuration To back up your system 1 Exit the IC 304 print controller work space 2 Insert DVD 1 Fast Install SLP into the DVD RW drive From the Windows Start menu select Shut Down gt Restart gt OK After the sys
51. a Logs 1 Shut down the IC 304 print controller software 2 From the Windows Start menu select IC 304 gt IC 304 Tools gt Data Logs Collection Data logs Collection Please make sure the Color Server application is shut down When you click OK the System Traces will open In the Color Server workspace a new window will appear with a STOP button You need to immediately recreate the problem and then click the STOP button The traces will then be saved as a Data_logs cab in D ASharediData logs cab Browse Send the Data logs cab file to your contact person OK Cancel Saving the Data Logs 1 If you accept the default cab file location click OK and proceed to step 3 2 Ifyou want to save the cab file to another location click Browse select the new location click Save and then OK 87 Restart the IC 304 print controller software Stop Collecting Logs Click the STOP button to close tracing and stop collecting logs Stop Recreate the problem you have encountered and then click the STOP button The IC 304 print controller software closes automatically and the log files are saved as a Data logs cab file in D N Shared or in the location previously specified in step 2 Sending the Data Logs gt Send the Data logs cab file to your your service representative 3 412 Formatting the Image Disk Perform the following procedure when suggested as a recovery action Important For
52. a lithium battery model number CR2032 To avoid possible danger read and comply with the following safety statement WARNING There is a danger of explosion if the battery is replaced incorrectly Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions The battery is located on the system board below slot 5 See Figure 6 on page 98 Note After you replace the battery reconfigure the IC 304 print controller and reset the system date and time Removing the Battery 1 Follow any special handling and installation instructions supplied with the replacement battery See System Reliability Considerations on page 92 2 Turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords 117 Remove the side cover See Removing the Side Cover on page 93 4 Remove the FusionIN board to gain access to the battery Remove the battery a Use one fingernail to press the top of the battery clip away from the battery The battery pops up when released b Use your thumb and index finger to lift the battery from the socket c Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip iz Figure 31 Removing the battery Installing the Battery 1 Tilt the battery so that you can insert it into the socket on the side opposit
53. all external cables and power cords and turn on the server 4 9 Removing and Installing the Power Supply Perform the following procedures to remove and install the power supply Tip It is easier to perform the following procedures if the server is on its side 4 91 Removing the Power Supply 1 Xu sw nm Review Safety Information Multi Language on page ix Turn off the IC 304 print controller and peripheral devices Disconnect all power cords and external cables Remove the side cover See Removing the Side Cover on page 93 Disconnect the power supply cables to the drives and to the system board Remove the four screws that secure the power supply to the server from the rear of the server using one hand to hold the power supply inside the server See Figure 37 on page 122 122 Chapter 4 Hardware and Maintenance Repairs 7 Gently move the power supply out of the server Figure 37 Removing the power supply unit 4 9 2 Installing the Power Supply 1 2 3 4 5 D Orient the power supply and insert it into the server Insert the power supply into the opening at the rear of the chassis Align the holes in the power supply with the holes in the chassis Insert the four power supply screws and tighten Reconnect the internal cables from the power supply to the system board and drives Return the side cover See Returning the Side Cover on page 94 Reconnect all external cables and power cords an
54. and Maintenance Repairs 41 System Components Use the following diagram to locate a specific part for replacement In the Spare Parts List on page 91 each number in the Item number column corresponds to a spare part not all the parts in the spare parts list are illustrated Figure 1 Spare parts diagram 91 4 2 Spare Parts List IC 304 Print Controller Spare Parts List FRUs Field Replaceable Units Item Description Creo Part Type Qty Number Number Unit 1 Processor Intel Core2 104 00066 CPU processor 1 Duo E8400 3 0 GHz 6 MB cache 1333 MHz FSB 2 DDR SDRAM 256 MB 120 00105 Output memory 2 SODIMM200 FusionIN 4x32Mx16 6NS LF 3 IC DDR SDRAM 512 MB 120 00106 Input memory 1 2 7 GB S 200P FusionIN SODIMM LF 4 Power cord 3 conductors 216 00160 Third party 2 3m 9 84 ft C 13 connector 5 Power cord 10 A 250 V 216 00161 Third party 2 C 13 connector LF 6 Cable 220 01702A Cable server to 1 FusionIN to printer assy printer 3 m 9 84 ft LF 7 Cable 609 00388 Cable 1 Computer 8 Board 503 00351A Creo 1 FusionIN LF 9 System board 609 00502 Third party 1 Supermicro X7SBE 10 System Memory 609 00500 Third party 2 512 MB DDR2 ECC 800 MHz 11 Power supply 350W 166 00096 Third party 1 12 DVD RW drive black 607 00226 Third party 1 13 Monitor 608 00056 Third party 1 LCD 17 silver 14 Keyboard an
55. at a time until the problem is isolated 3 4 9 Temperature Checkout Accurate cooling of the system is important for proper operation and system reliability Confirm the following Each of the drive bays has either a drive or a filler panel installed The cover is in place during normal operation There is at least 50 mm 2 inches of ventilated space at the sides of the IC 304 print controller and 127 mm 5 inches of space around the front and rear of the server The cover is removed for no longer than 30 minutes while the server is operating The fans are operating correctly and the air flow is good A failed fan is replaced within 48 hours 3 4 10 Error Messages There are four types of error messages System Hardware Software Connection Each error message indicates a problem and sometimes also a recovery action If the problem is not resolved after performing the recovery action perform a diagnostics test and replace the problematic part The following tables contain examples of different error messages 85 System Error Messages Message Recovery Action System error Reboot the system 1 Restart the system from the Start menu If the error message reappears run the diagnostics test System error Reinstall the IC 304 print controller application Reinstall the IC 304 print controller software and restart the system Hardware Error Messages
56. ats until the loop termination condition is reached or once a failure is detected whichever comes first Level Menu User The default setting for the diagnostic testing and operations on the diagnostic tree that provides indications regarding faulty field replacement units FRUs has been executed or until the first failure is detected by Help Menu Online Help Loads the HTML page that has access to all the topics below JOIND Introduction to the IC 304 print controller Remote Support Components concept and describes the JOIND components and GUI and GUI Activating Describes the access modes Remote Support and how to the JOIND runthem The JOIND Describes the JOIND main window menus and options Main Window The JOIND Description of the menu and sub menus Menu Options POS Not applicable About Displays the JOIND version number and date JOIND 76 Chapter 3 Diagnostics and Troubleshooting Shortcut Buttons The shortcut buttons are found beneath the main menu bar and are available for performing the main operations when running diagnostics tests Initiates the Run command to perform a diagnostic test running in loop or executing batch of tests Terminates a test running in loop or executing batch of tests This button appears only after the Run button was selected Appears after the Stop button is selected or until the current test is complet
57. backup is available or recovery fails DFE Configuration recovery when a backup of the system s configuration is available 54 Chapter 2 Reinstalling the IC 304 Print Controller Software Follow the steps in the wizard to complete the relevant configuration Note During the configuring process when prompted to restart your computer click No Configuring the IC 304 Print Controller for the First Time To configure the IC 304 print controller for the first time see Configuration Wizard First time Software Setup on page 5 Restoring the Configuration If a backup is available follow the steps in the wizard to complete the IC 304 print controller configuration recovery Note During the configuring process when prompted to restart your computer click No Configuration Wizard Configuration Type Choose the way to configure the system Select First Time Configuration in order to set local system parameters for the first time Select DFE configuration recovery to try and recover system configuration from backup 1 First Time Configuration amp DFE Configuration Recovery Cancel 55 1 Select DFE Configuration recovery and click Next Configuration Wizard Configuration Type Recovery Select Backup to restore system configuration From the default Configuration Completed backup path on the DFE or browse to another backup path and then select Backup 12 Default configurat
58. bility Considerations To help ensure proper cooling and system reliability verify that The side cover is in place during normal operations There is space around the IC 304 print controller to allow its cooling system to work properly Leave about 127 mm 5 in of space around the front and rear of the server Cables for optional adapters are routed according to the instructions provided with the adapters A failed fan is replaced as soon as possible to prevent possible damage to the boards 4 3 2 SATA2 Hard Disk Drives and Controller Technology To keep up with the latest technology three SATA2 Serial Advanced Technology Attachment hard disk drives with a SATA2 controller are supplied as part of the IC 304 print controller SATA2 is a serial link a single thin cable that creates a point to point connection between devices Transfer rates for SATA2 are at 300 MB sec 93 Some of the benefits of moving from Parallel ATA to Serial ATA technology are Improved performance Serial ATA is faster than Parallel ATA Simpler configuration jumpers and settings eliminated Reduces voltage and pin count Smaller easier to route cables eliminate the cable length limitation and allow better airflow Improves data robustness Provides backward compatibility Increases disc drive data rates 4 4 Removing and Replacing the Side Cover and Front Panel This section describes the procedures used to remove and replace the IC 3
59. bles and power cords and turn on the server 109 4 6 5 Removing and Installing the Central Processing Unit CPU Note The microprocessor speeds are automatically set for this server so you do not need to set any microprocessor frequency selection jumpers or switches Preparing to Remove the CPU Attention When you handle static sensitive devices take precautions to avoid damage from static electricity 1 Review Safety Information Multi Language on page ix 2 Turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords 3 Remove the side cover See Removing the Side Cover on page 93 4 Remove the FusionlN board See Removing the FusionlN Board on page 98 5 Remove the rear fan See Removing the Rear Fan on page 123 Removing the CPU Fan and Heat Sink Assembly 1 Locate the CPU on the system board 24 Pit ATX PWR DIMM2B DIMM2A DIMM1B DIMM1A CPU Fan6 connector CPU RoHSC EO FC Slot 6 PCIX 133 E Elo Sat 5 PCIX 133 Figure 19 CPU system board location 1 Locate and disconnect the CPU fan cable from the CPU Fan6 connector no Chapter 4 Hardware and Maintenance Repairs 2 Release the four spring screws that secure the CPU fan and heat sink assembly to the system board Important Loosen the screws using the crisscross method First loosen screws 1 and 2 and then screws 3 and 4 O
60. cedure to remind the operating system that a striped volume resides within the operating system 1 In the Computer Management window verify that Disks 1 and 2 are labeled Dynamic Bro Acton vew Widow Hb nla x e non 8 EB opte Mangement oca lama L trees Capacty Free Space Free Fa Tolerance Overhead 5 System Took GD C Patton Bem NIPS Mentir Srtem 200G SMB MS mo ce Or Perttion fom NTFS Mest SS nas Hs No m Ba Services and ookators t maa 20 00 GB NTFS 212 98 ars Crire Healthy System Meaty ME Primoy partion Right click in the area where the disk is designated Dynamic and select Import Foreign Disks Import Foreign Disks aa Convert to Basic Disk em Properties Bas Help nor Note Foreign disks are any hard disks that were recognized as dynamic disks from a previous installation Import Foreign Disks Before using these disks add them to your system configuration Disk groups Foreign disk group 2 of 2 disks 45 3 Verify that the Foreign disk set 2 of 2 disks selected check box is selected and click OK Foreign Disk Volumes The following list shows the type condition and size of volumes on these foreign disks Click OK to add these disks Type Condition Size Striped volume OK 476944 4 Click OK The Dynamic disks are striped as shown in the following window Computer Management B File Action Vi
61. clude On read On write 9 Select the Also exclude subfolders check box and click OK 10 In the Set Exclusions dialog box click OK 11 Inthe VirusScan On Access Scan Properties window click OK You have completed configuring the VirusScan software 1 5 Installing and Configuring Novell Client The following procedures are only relevant for customers who have a Novell network running IPX protocol If you do not have this type of network proceed to Backing up the IC 304 Print Controller System on page 25 More information about configuring the connection between the IC 304 print controller and a Novell NDS server in a Novell working environment is provided in the IC 304 Print Controller User Guide Installing Novell Client for IC 304 Print Controller 1 Close the IC 304 print controller workspace and the IC 304 print controller software 2 Close all other software programs 22 Chapter 1 First Time Setup and Configuration 3 From the Windows Start menu select IC 304PrintController gt IC 304PrintController Tools gt Novell Client Installation Novell Client for Color Server Novell If your Color server resides in a Novell Network environment click Install to start the Novell client installation process Note You will be asked to setup the Tree and Context names of your environment after restart 4 Click Install Installation Complete Novell Client Installation Installation
62. d O Fan Speed Control Modes This option allows you to decide how the system controls the speed of the on board fans Voltage Monitoring O System Event Log O Real Time Sensor Data Selecting From the Phoenix cME FirstBIOS Pro Setup Utility Boot Menu Boot Priority Order and Exclusions From Boot Order For details on how to change the order and specifications of the boot order see the Item Specific Help area Selecting From the Phoenix cME FirstBIOS Pro Setup Utility Exit Menu Exit Saving Changes This option allows you to save any changes that you made and to exit the BIOS setup utility Setup Utility Exit Discarding Changes This option allows you to exit the BIOS setup utility Setup Utility without saving any changes that you may have made Load Setup Defaults This option allows you to load the default settings for all items in the BIOS setup This is the safest setting to use Discard Changes This option allows you to discard cancel any changes that you made You will remain in the BIOS setup utility Setup Utility Save Changes This option allows you to save any changes that you made You will remain in the BIOS setup utility Setup Utility Configuring the Computer BIOS 1 Start the Phoenix cME FirstBIOS Pro Setup Utility See Starting the Phoenix CME FirstBIOS Pro Setup Utility on page 62 The Phoenix cME FirstBIOS Pro Setup Utility window appears Tip To modify any of the following values use the arrow k
63. d Mouse 609 00343 Third party 1 basic black 15 Hard disk drive 607 00198 Third party 3 SATA2 250 GB 7200 RPM 16 Universal Stand Type Il 518 01588A Creo 1 17 X Rite i1 600 00051 Third party 1 spectrophotometer 18 Calibration chart kit 518 00961A Creo 1 92 Chapter 4 Hardware and Maintenance Repairs IC 304 Print Controller Spare Parts List FRUs Field Replaceable Units Item Description Creo Part Type Qty Number Number Unit 19 Fan 12 V 92 x 92 mm 220 01391A Third party 2 20 Fan computer rear 609 00393 Third party 1 120 x 120 mm 21 Fan CPU CORE2 DUO 609 00426 Third party 1 Processor 22 IC 304 software kit v2 0 634 00440E Creo 1 SLP 4 3 Before You Begin A Before you begin to replace parts Become familiar with the safety and handling guidelines specified in Safety Information Multi Language on page ix These guidelines will ensure your safety while working with the IC 304 print controller and its options Ensure that you have an adequate number of properly grounded electrical outlets for the server monitor and any options that you intend to install Back up all important data before you make changes to disk drives Have a small flat blade screwdriver available Warning Before performing any hardware maintenance or repair turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords 4 3 1 System Relia
64. d turn on the server 123 4 10 Removing and Installing the Rear Fan Perform the following procedures to remove and install the rear fan so E ossu DNB z uam DIMNA EA L a Ove pe DMI o 8815 paan DIMMIA RP 2 o x Q Ko Lo Connector Fan5 a X gt gt Rear fan Ky DMO RoHSCEO FC Lil TS Connector Fan4 Front fan Rs q E m a Figure 38 Rear and front fan connector locations SUPER xrsBE 4 10 1 Removing the Rear Fan 1 Review Safety Information Multi Language on page ix 2 Turn off the IC 304 print controller and peripheral devices Disconnect all power cords and external cables Remove the side cover See Removing the Side Cover on page 93 4 Disconnect the fan cable from the system board connector OH FAN Press the two locking tabs protruding through the outside of the rear of the server outward See Figure 39 on page 124 6 Lift the fan upward and out of the server 124 Chapter 4 Hardware and Maintenance Repairs Remove the four screws that secure the fan to the rear fan bracket See Figure 39 on page 124 Apply pressure to the tabs to remove the fan Figure 39 Rear fan 4 10 2 Installing the Rear Fan 1 Align the four holes in the new fan with the matching holes in the rear fan bracket then insert the four scr
65. damages for loss of profits goodwill use data or other intangible losses even if Creo has been advised of the possibility of such damages resulting from i the use or the inability to use the product or software ii the cost of procurement of substitute goods and services resulting from any products goods data software information or services purchased iii unauthorized access to or alteration of your products software or data iv statements or conduct of any third party v any other matter relating to the product software or services The text and drawings herein are for illustration and reference only The specifications on which they are based are subject to change Creo may at any time and without notice make changes to this document Creo for itself and on behalf of its parents subsidiaries and affiliates assumes no liability for technical or editorial errors or omissions made herein and shall not be liable for incidental consequential indirect or special damages including without limitation loss of use loss or alteration of data delays or lost profits or savings arising from the use of this document http www creoservers com Internal 731 01326A EN Revised June 2008 Contents Safety Information Multi Language ix 1 First Time Setup and Configuration 1 11 Connecting and Turning On the IC 304 Print Controller c ccccccsscsssssssssessessscsssscssssssssssssssssssssessssssssssacsssscsssssassssacansacase
66. e the battery clip 2 Pressthe battery down into the socket until it clicks into place Ensure that the battery clip holds the battery securely ols Figure 32 Inserting the new battery 3 Return any adapters that you removed 4 Return the side cover See Returning the Side Cover on page 94 5 Reconnect all external cables and power cords and turn on the server CAUTION Replacing the battery may cause the configuration to be modified Verify that the computer BIOS is configured by performing the procedures in Configuring the Computer BIOS on page 65 118 Chapter 4 Hardware and Maintenance Repairs 4 7 Removing and Installing the DVD RW Drive Perform the following procedures to remove and install the DVD RW drive Retaining tab on each side Figure 33 Bay DVD RW drive 4 71 Removing the DVD RW Drive 1 Review Safety Information Multi Language on page ix 2 Turn off the IC 304 print controller and peripheral devices Disconnect all power cords and external cables 3 Remove the side cover See Removing and Replacing the Side Cover and Front Panel on page 93 4 Disconnect the cables connected to the DVD RW Press the retaining tabs that hold the DVD RW drive then gently slide the drive toward the front of the server and remove the drive 6 Remove the tab strips from both sides of the DVD RW drive using a cross head screwdriver and retain them for future use Tab strip one on each side
67. ect the network cable before installing software 31 21 3 Pre loaded Software The IC 304 print controller is delivered to the customer site preloaded with the following software Windows XP operating system with Microsoft Service Pack 2 Nero Microsoft Internet Explorer 6 IC 304 print controller software Adobe Acrobat 8 0 Network parameters host name IP address network services and protocols System backup 21 4 Disk Configuration The following table outlines the IC 304 print controller disk configuration Disk O C D Windows XP operating Spool files System Shared files IC 304 print controller putder files software Automatic Picture Replacement APR high resolution files Backup folder Disk 1 Image storage Disk 2 Image storage 2 2 Backing Up and Restoring the Software When you back up the IC 304 print controller system partition partition O all the operating system files are copied to partition D See Backing up the IC 304 Print Controller System on page 25 The backup and restore procedures do not require Windows XP operating system activation and are not related to the system reinstallation Attention Before performing the backup and restore procedures make sure that your computer s configuration is the one that you want to use when restoring the system To back up and restore the software 1 Back up the system partition C Note For instructions see Backing up
68. ect the network cable before installing software The IC 304 print controller enables you to restore partition C or the entire system partitions C and D Performing the restore procedure requires a previous backup Before restoring a partition it is recommended that you back up any current important jobs using the procedure described in Backing Up the Job List Database on page 33 If you want to restore information from the image file on partition D back to partition C the current job list will be replaced with the old job list that was saved while backing up partition C 1 Exit the IC 304 print controller work space 2 Insert DVD 1 Windows XP operating system into the DVD RW drive 3 From the Windows Start menu select Shut Down gt Restart gt OK After the system restarts the IC 304 print controller Startup Menu appears The following options are available 1 ColorServer Software Complete Overwrite Installation 2 ColorServer Software Preservation Installation System Partition Overwrite 3 System Backup Restore Tool 4 DOS prompt 4 Press 3 to use the System Backup Restore Tool 35 5 Press Y to confirm your selection System Backup Restore Tool Caution It is strongly recommended that you back up restore both the C and D partitions at the same time to prevent possible synchronization problems between these partitions Back up system partition C to partition D Restore system partition C f
69. ed Activates the Errors command and accesses the Error Buffer for all tests run or a Quick Batch The contents of this buffer are recorded in an HTML file which appears through the HTML browser Enables quick access to the Error Buffer of a selected test The contents of this buffer are recorded in an HTML file which appears through the HTML browser Executes the Loop Until Abort command which toggles the test sequence to Loop On Loop Off is the default setting when executing diagnostic tests Toggles the test sequence to Loop Off Quits the diagnostics software Remember to stop any tests that are running before exiting GO oi RG Ok Selects specific menu options or tree nodes when help is required Monitoring The monitoring area is beneath the shortcut buttons It displays three levels of monitoring progress Current Test Shows the progress of the specific test be performed Test Progress Shows the progress of component tests of a batch run Batch Progress Shows the progress of the entire batch being run 77 3 3 4 Board Diagnostics This section describes the diagnostics for the IC 304 print controller boards The board included in this category is FusionIN Use the JOIND diagnostic utility to test the IC 304 print controller boards If a board fails a test first verify that it is properly connected turn off the IC 304 print controller and check the board c
70. elect Menu Enter Select Sub Menu F10 Save and Exit 4 Usingthe keyboard arrow keys select Boot Features and press ENTER 67 5 Verify that the settings are the same as the settings in the following window Phoenix cME FirstBIOS Pro Setup Utility Quiet Boot Disabled QuickBoot Mode Enabled ACPI Mode Yes Power Button Behavior Instant Off Resume On Modem Ring Off Resume on PME On PS2 KB MS Wake Up Disabled USB Wake Up Disabled Power Loss Control Last State Watch Dog Disabled Summary screen Enabled Fl Help Select Item Change Values Esc Exit gt Select Menu Enter Select Sub Menu 6 Press ESC to return to the Advanced menu Display the graphic screen during booting F9 Setup Defaults F10 Save and Exit 7 Using the arrow keys select Advanced Processor Options and press ENTER 8 Verify that the settings are the same as the settings in the following window Phoenix cME FirstBIOS Pro Setup Utility Advanced Processor Options Item Specific Help CPU Speed 3 00 GHz Core Multi Processing Enabled Machine Checking Enabled Compatible FPU Code Disabled Adjacent Cache Line Prefetch Enabled Set Max Ext CPUID 3 Disabled Echo TPR Enabled C1 Enhanced Mode Disabled Intel R Virtualization Technolog Disabled No Execute Mode Mem Protection Enabled Enhanced Intel Speed Step IGV1 GV3 Onl Fi Help Select Item Change Values Esc Exit gt Select Men
71. emoving and Installing System Board Memory Modules Your IC 304 print controller comes withDual In line Memory Modules DIMMs that are installed on the system board in DIMM bank 1A blue and DIMM bank 2A blue Note Removing or installing DIMMs may change the configuration information in the server Therefore after removing or installing a DIMM save the new configuration information by using the BIOS setup utility program When you restart the server the system displays a message indicating that the memory configuration has changed 0000 2rn 000000000000 Bloo om gt AXPWR 00000000000R 5 DIMM2B 2000000 D0000 000000 oi 0QQRO000000 DIMM4 Intel 3210 MCH Figure 9 DIMM module locations Preparing to Remove a DIMM Attention When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity 1 Review Safety Information Multi Language on page ix 2 Turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords 3 Remove the side cover See Removing the Side Cover on page 93 4 Verify which DIMM you want to remove See Figure 10 on page 102 Removing a DIMM 1 Press down on the two DIMM release tabs so that they rotate outward releasing the memory from its seat Attention To avoid breaking the release tabs or damaging the DIMM connectors handle the clips gently
72. en to exclude On read On write Cancel Help 8 Select the Also exclude subfolders check box and click OK 9 Inthe Set Exclusions dialog box click OK and again click OK 19 1 4 2 1 Configuring the On Access Scan Settings Return to the VirusScan Console window VirusScan Console Task Edit View Tools Help a gt es a ax bau DER Task 8 AutoUpdate lt g Access Protection D Buffer Overflow Protection 5 On Delivery E mail Scanner fal Unwanted Programs Policy On Access Scanner 0 Scan All Fixed Disks Status Enabled Enabled Enabled Not Scheduled Daily 5 00 PM 6 port blocking rules are defined 5 No unwanted program categories ar Last Result The Update succeeded VirusScan Console In the Task area right click On Access Scanner and select Properties amp VirusScan On Access Scan Properties v General Settings General ScriptScan Blocking Messages Reports Us These tabs affect all applications Scan V Floppy during shutdown General V Enable on access scanning at system startup Quarantine Folder quarantine Scan time Maximum archive scan time seconds 7 Enforce a maximum scanning time for all files 15 8 3 Onthe left of the window click the All Processes icon 20 Chapter 1 First Time Setup and Configuration 4 Select the Detection tab
73. er anti statischen T te auf xii IKON PowerPro 650 server 1 0 Technical Manual Medidas Preventivas de Seguridad Las secciones a continuaci n contienen informaci n de seguridad para evitar lesiones antes y durante la prestaci n de servicio de mantenimiento y reparaciones del IC 304 print controller Seguridad General Siga las siguientes reglas para garantizar la seguridad general Levante el IC 304 print controller utilizando el mango y no el panel frontal Al levantarlo utilizando el panel frontal se pueden ocasionar serias lesiones Antes de abrir las cubiertas del IC 304 print controller aseg rese de que la unidad ha sido apagada Si se apaga utilizando el bot n ON OFF solamente algunos circuitos permanecen activados Para una desconexi n completa del suministro de energia el cable de alimentaci n principal se debe desconectar de la fuente de alimentaci n Sustituci n de la bater a Electricidad est tica S lo un ingeniero de mantenimiento y reparaciones debe reemplazar la bateria Manipule y desh gase de las baterias usadas de acuerdo a las instrucciones del fabricante de la bater a de litio Cuando se manejan dispositivos el ctricos sensibles a electricidad est tica como por ejemplo placas electr nicas unidades de disco o m dulos de memoria Use un kit de puesta a tierra para reparaciones y mantenimiento en terreno cadena felpudo y banda de mu eca Despu s de sacar el componente del
74. est Print 17 Backing up the IC 304 Print Controller System 1 3 Setting Up the Disk Wipe Utility 2 cc0 2 decisis oisetionidel Anh nail hindi hints a ad LTS Praise ada 2 Reinstalling the IC 304 Print Controller Software 29 2 Overview raise mantra aeadiacevediend Sea EEE release Upa aaa Abd ariana sena care Querer ra asi 21 1 When to Back Up and Restor susana ne nana tiras e eira RU pe Deere capa estica nie 24 2 When toReihstall assa snesaersnsa nurse rar rea ra duda esa acre Ueda es apar eia na ra emcederivici 21 3 Pre loaded Software veces asueremressaiuranarseniacamaser me espessa ana ca den ra E E E ER ARERR 2 14 Disk Configuration sseccerces wenden animes senate Aion dee aac Ur aa Sua aa aa a sra es 2 2 Backing Up and Restoring the Software 2 21 Backing Up the Job List Database 2 2 2 Restoring the IC 304 Print Controller System Partition c cccseccsessessssssssessssestssssessssssussesessescsnssssessssesseseesesseeesseees 34 22 3 Restoring thea ob Rist Data pase rte cities tots Ber Aee ORE tite OD OTA 23 VREinStalling the SV Stereo cai ease E PAMELA ANE PNI bonnet a tnt Duties UL ocahee DRA e 2 4 Reinstalling the Software Complete Overwrite 2 41 Reinstalling the Operating System Windows XP csccsssesssesessesestsssseesssesssssssssssesssssssssesssssscessssansssessssscsnsesatessacanes 24 2 Reinstalling the Color Server SOTEW ake cdi scien I ene a ERA 24 3 DISKStrpInE seio pees altera Pers ee RP eRe Re eee Pa E ee
75. eusssstenssesssseaessess 72 3 31 Activating the Diagnostics SOTEW are siri ea TER ea a A SA Ai al CO 73 3 3 2 The Diagnostics Window ri 3 3 3 Main Menu Options 14 3 3 4 Board Diagnostics s s s ca TT 33 5 P rtorming a Diagnostics est a sau oxiiceiorelioge dpi eis hk dadas AS EaD anna de sonda ds 77 Troubleshooting sd aceitos iara sat diareeha iets ad bol ea ii Mabe Urn a SS aa danada 78 3 4 1 IC 304 Print Controller Does Not Turn On ecesscsesssssssesessessssessessessesessessnssesssscsnssesaesussessnssesnesssensessesseeasenseneasenseseesss 79 3 4 2 IC 304 Print Controller Turns On No Operating System cccccssssessesesecssessesessesseesesessesssessenseessnssesseeesenssessneateess 80 3 4 3 IC 304 Print Controller Does Not Execute Commands 34A Memory Problems ia ith siseccte a iad Nao ie a ides te Gioia aid A O del 34 5 MOnitoMProblemssiccteet ick E L O ae eae 3 46 Common Problems ossia ei bet den graca D e LES eee peides 3 4 7 FusionIN to Printer Cable Faltz sss csaseeeentar ira ne podre EE oid Ud na ena nna 3 4 8 General Power Checkout 3 4 9 Temperature Checkout 3 410 Error Messages n se 3 411 Collecting Data Log Files 3 4 12 Formatting the Image Disk cccccccsssessssessssssessssesesssssssssesssscsussesessssssussssessssssusssssssssessssssssssssssssesnsscsusesscausesssssaceesseeeeseans System Components a fi eel cette A EE E E O al Sl Spare Parts isto me tea te er Be Roe RTE ean ce ADD UU Before You Begin
76. ew Window Help e alm Computer Management Local Volume Layout Type File System Status Capacity Free Space Free a System Tools Striped Dynamic Healthy 465 77 GB 465 77GB 100 E Event Viewer 9 c Partition Basic NTFS Healthy System 20 00GB 13 82GB 69 H Shared Folders E D Partition Basic NTFS Healthy 212 88 GB 211 84GB 99 E Local Users and Groups E Performance Logs and Alerts Device Manager a 5 Storage E Removable Storage Disk Defragmenter Disk Management E a Services and Applications amp BDisk 0 Dynamic 232 88 GB 232 88 GB Online Healthy Disk 1 Dynamic 232 88 GB 232 88 GB Online Healthy Disk 2 Basic c D 232 88 GB 20 00 GB NTFS 212 88 GB NTFS Online Healthy System Healthy eSco RoM 0 DYD E No Media BB Unallocated J Primary partition I Striped volume 5 Close the Computer Management window 6 Whenthe Image Disks File System is not Formatted message appears click OK Striping Unknown Disks The following procedures describe how to initialize the unknown disks to basic disks and to convert the basic disks to dynamic disks Perform the following procedures if you have Replaced an image disk Low level formatted one or more image disks Chapter 2 Reinstalling the IC 304 Print Controller Software To initialize the disks 1 Inthe Disk Management widow right click the Disk 1 area and select Initialize
77. ewdriver remove the hex screw that holds the board at the rear of the server 5 Grip the front left and right corners of the board between the thumb and forefingers of each hand Gently lift the board upward 99 6 Continue to lift the board and remove it from the computer OUT_MEM OUT_MEM Figure 7 FusionIN board and memory modules Removing Memory Modules 1 Place the board component side up on a flat antistatic surface 2 Remove the memory modules from the board positions IN MEM OUT MEM a Remove a memory module from the FusionIN board by locating and opening the two locking clips one on each side of the memory module To open the locking clips push the clips outward from the side of the module See Figure 7 b Slide the memory module out of its housing c Store the board in a safe place for future use Installing Memory Modules 1 Install the memory modules in the same housing position on the new board as they were installed on the old board Important The FusionIN memory configuration must be as follows Input memory 1X DDR IN MEM Output Memory 2 X DDR OUT MEM 2 Insert the memory module and push it gently into the housing until it is seated 100 Chapter 4 Hardware and Maintenance Repairs Push the memory module gently downward until the locking clips click into position See Figure 7 on page 99 i a 1 O CTT Figure 8 Memory module and locking clip seat
78. ews and tighten Place the rear fan in position at the rear of the server Guide the two locking tabs through the top of the slots while aligning the other four tabs with their respective slots Press the rear fan bracket against the rear of the server until all the tabs are in their slots then move the rear fan bracket downward until it locks into position Reconnect the fan cable to the system board Return the side cover See Returning the Side Cover on page 94 Reconnect all external cables and power cords and turn on the server Specifications and Standards Environmental Requirements cccccsseccssecssseesssesssseesesnsssseessseeessneesseesssneasaneess 126 Installation Steps recien inii dave Bda Opa aaa a 126 SpeciticatiONS a at etnia a e a e atado 126 Operating ENvirOnMent cccecccsssssssssessssssssessesssessseeesseeesseeesseessesseesees 127 t nda fi Sicani a a itv ahd deers 128 Reliability and Maintenance cccccccssssesssssscssscsssesssseecsesssescssssssscsnseessseesees 129 126 Chapter A Specifications and Standards A1 Environmental Requirements This chapter lists the software installation steps includes specifications for the IC 304 print controller operating environment and provides a list of the international safety standards to which the IC 304 print controller conforms A 2 Installation Steps Software installation time approximately 30 minutes Full installation operating and software ti
79. eys to move to the required values and the and numbered keys to change the values 66 Chapter 3 Diagnostics and Troubleshooting 2 If required change the System Time and System Date and verify that the rest of the settings are the same as the settings in the following window a Press ENTER to save any changes Phoenix cME FirstBIOS Pro Setup Utility Advanced Security System Time 09 35 26 Item Specific Help System Date 05 26 2008 Legacy Diskette A Disabled lt Tab gt lt Shift Tab gt or BIOS Date 05 07 2008 lt Enter gt selects field Hard Disk Pre Delay 3 seconds Serial ATA Enabled Native Mode Operation Auto SATA RAID Enable Disabled SATA AHCI Enable Disabled gt SATA Port 0 CD ROM D SATA Port 1 250GB SATA2 gt SATA Port 2 None D SATA Port 3 None D SATA Port 4 250GB SATAS gt SATA Port 5 250GB SATA6 Fi Help Select Item j Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit 3 Using the arrow keys select the Advanced menu Phoenix cME FirstBIOS Pro Setup Utility Main Advanced Security Boot Exit vvvvvvvyvy Fl Item Specific Hel Advanced Processor Options Advanced Chipset Control Memory Cache PnP Configuration 1 O Device Configuration DMI Event Logging Console Redirection Hardware Monitor Select Boot features Help t4 Select Item Change Values F9 Setup Defaults Esc Exit gt S
80. guration Setup is completed 1 Click Finish The configuration settings are automatically backed up After a few moments the IC 304 print controller workspace appears on your screen 2 Exit the IC 304 print controller software If you made any changes to the configuration these changes will only take effect if the IC 304 print controller is shut down and then restarted 3 Quit any other software that may be running and from the Windows Start menu select Shut Down gt Restart gt OK Note Make sure to turn off your printer before you restart the IC 304 print controller After the IC 304 print controller restarts and the IC 304 print controller workspace appears you can turn on the printer 16 Chapter 1 First Time Setup and Configuration After restarting the C 304 print controller software splash screen appears IC 304 Print Controller Copyright 2007 Creo All rights reserved Creo the Creo logo and all other Creo product names and services referred to in this program are trademarks of Creo and may be registered in the U S and other countries powered by dcreo 4 The IC 304 print controller software is automatically loaded and launched You have completed First Time Setup and Configuration 1 4 Configuring McAfee VirusScan The current recommended virus protection software is McAfee VirusScan software Enterprise version 8 0 0 After installing VirusScan software perform the following configurat
81. hanced Mode If enabled this feature lowers the CPU voltage and frequency to prevent overheating Intel Virtualization Technology If enabled this feature utilizes enhanced virtualization capabilities to allow one platform to run multiple operating systems and applications in independent partitions creating multiple virtual systems in one physical computer Disabled is the default setting If you change this setting you must restart your computer for the change to take effect No Execute Mode Memory Protection If enabled this feature allows the processor to classify areas in the memory where an application code can execute and where it cannot Enhanced Intel Speed Step This setting allows you to determine the processor power management mode 1 0 Device Configuration Select this submenu to change the following settings o o o KBC Clock Input This setting allows you to set the keyboard clock rate Serial Port A This setting allows you to assign control of serial port A Serial Port B This setting allows you to assign control of serial port B 65 O Floppy Disk Controller This setting allows you to assign control of the floppy disk controller Hardware Monitor Select this submenu to change the following settings O CPU Temperature Threshold This option allows you to set a CPU temperature threshold that will activate the alarm system when the CPU temperature reaches the predefined temperature threshol
82. he side cover removed might damage server components 4 4 3 Removing the Front Panel 1 Review System Reliability Considerations on page 92 2 Turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords 95 3 Remove the side cover see Removing the Side Cover on page 93 Tip It is easier to perform this procedure if you place the server on its side on a table with the front panel of the tower computer case protruding over the table edge 4 Inside the chassis lift the two protruding tabs that secure the front panel to the front of the chassis and move the edge of the front panel slightly away from the chassis See step 4 in Figure 3 and Figure 4 on page 96 5 Using a flat screwdriver gently pry the four concealed tabs along the edge of the front panel away from the chassis 4 4 4 A 4 4 Inside the chassis lift the two protruding tabs 5 Pry the edge of the front panel away from the chassis and open outward Figure 3 Removing the front panel 96 Chapter 4 Hardware and Maintenance Repairs 6 When the front panel is free pull it away from the front of the chassis and then push it downward to release the concealed tabs along the bottom of the front panel from the chassis Concealed tabs so ANTAS Protruding tabs Figure 4 Front panel removed showing protruding and concealed tabs 7 Remove the front panel and store it in a safe place
83. ible results of the diagnostics test and the recovery actions Symptom Recovery Action The FusionIN Verify that the FusionIN board is correctly seated board fails the me Verify that the memory tests passed If one or both est memory tests failed replace the failed memory module and run the FusionIN test again If the FusionlN test fails again replace the FusionIN board The Input Verify that the input memory is correctly seated Memory fails Replace the input memory module and run the the test diagnostics test If the input memory fails again replace the Fusion IN board The Output Verify that the output memory is correctly seated Memory fails the test Replace the output memory module and run the diagnostics test If the output memory fails again replace the FusionIN board 3 4 Troubleshooting The first group of troubleshooting procedures relate to the three main situations The IC 304 print controller does not turn on The IC 304 print controller turns on but the operating system does not initialize The IC 304 print controller turns on the operating system initializes but fails to execute commands The next set of troubleshooting procedures relate to Memory expansion enclosure monitor and common problems Printer cable faults Temperature and general power checkouts Handling error messages Collecting data log files 79 3 41 1IC 304 Print C
84. ion Select Configuration Start Recovery 2 If you would like to restore the default configuration select Default Configuration 3 Ifyou received the message Error in default configuration or if you want to use a different configuration file than the default choose Select Configuration and click Browse 4 Locate the required configuration file and then click OK 5 Click the Start Recovery button Restore configuration Select restore categories a __ Network Setup _ Server Resources __ Color Tables Cancel 6 Select the categories you want to restore and click OK Note When restoring the configuration all the custom tables sets will be added to the system for example imported user defined imposition templates new published printers and downloaded fonts 56 Chapter 2 Reinstalling the IC 304 Print Controller Software In the Step 2 Recovery window click Next Configuration Wizard First Time Configuration Setup is completed Click Finish The IC 304 print controller workspace appears on your screen Note For your changes to take effect you must restart the server To make sure that changes take effect close all open software and from the Windows Start menu select Shut Down gt Restart gt OK You have completed Restoring the Configuration if you want to change the administrator name and password or only the user password see Defining the Security Setting
85. ion procedures Important Running VirusScan software could slow down process time and affect the overall performance of the server VirusScan software version 8 0 0 is supported on Windows 2000 and Windows XP operating systems only Use an earlier version of the software with an earlier version of the operating system We will continue to update our virus protection software recommendations according to software performance and market availability Once a year it is the responsibility of the site manager to obtain the latest version of the antivirus software and installation procedure The site manager must also regularly download the latest antivirus definitions from the relevant Internet site Note The following VirusScan software configuration procedure is subject to change without notice and the relevant documentation will not be updated 17 1 41 Configuring the Scan All Fixed Disks Settings 1 From the taskbar right click the VShield icon and select VirusScan Console VirusScan Console BEE Task Edit view Tools Help gra PARE GRLYV Task Status Last Result g Access Protection 6 port blocking rules are defined 5 D Buffer Overflow Protection Enabled 5 On Delivery E mail Scanner Enabled 8 Unwanted Programs Policy No unwanted program categories ar y On Access Scanner Enabled Scan All Fixed Disks Not Scheduled 8 AutoUpdate Daily 5 00 PM The Update succeeded VirusScan Console 5 2 Inthe Task colum
86. itor Driver Install Uninstall Properties Description AppleTalk Protocol Show icon in notification area when connected Notify me when this connection has limited or no connectivity Select the Accept inbound connections on this adapter check box From the This system will appear in zone list select the required zone and click OK In the Local Area Connection Properties dialog box click OK In the Network Setup window click Next 12 Chapter 1 First Time Setup and Configuration 1 3 5 Configuring the Connected Finishers You configure the finisher in the Connected Finishers window Configuration Wizard Connected finishers None v Calibration Device guration Completed Cancel Important Select only the finisher attached to your printer Selecting another finisher could result in incorrect finishing results 13 1 3 6 Setting the Calibration Device Configuration Wizard ration Type Calibration Device 12 Calibration is done Off the glass Calibration is done using device tool onfiguration Completed gt Select a calibration device setting and click Next O Calibration is done Off the glass uses the scanner platen to measure the calibration charts O Calibration is done using device tool uses the spectrophotometer to measure the calibration charts 14 Chapter 1 First Time Setup and Configuration 1 3 7 Defining the Security Settings
87. k Wipe utility a Quit the IC 304 print controller software On shutdown the Disk Wipe window appears b From the Windows Start menu select IC 304 gt IC 304 Tools gt DiskWipe Disk Wipe Disk Wipe will irreversibly remove data from unused disk space This action guarantees that deleted files are permanently irretrievable To successfully and permanently delete this files do not perform any operation during the process 2 Click Start Wiping A progress bar appears while Disk Wipe permanently deletes the files 3 When the message Disk wiping was completed successfully appears click Exit Reinstalling the IC 304 Print Controller Software OVEIVIEW asa nua ateto iraque a anne catando dean tata tada dusts 30 Backing Up and Restoring the Software teresina 31 Reinstalling the Sytem ariaren eat e eE AAR 38 Reinstalling the Software Complete Overwrite sms 39 Reinstalling the Software Preservation Installation s s s 58 30 Chapter 2 Reinstalling the IC 304 Print Controller Software 21 Overview This chapter describes when and how to Back up and restore the IC 304 print controller operating system including the current job list database on your computer Reinstall the software configuration on your IC 304 print controller 211 When to Back Up and Restore Back up the IC 304 print controller system on a regular basis for example weekly so that you always have a working copy of your s
88. ks of their respective owners FCC Compliance Any Creo equipment referred to in this document complies with the requirements in part 15 of the FCC Rules for a Class A digital device Operation of the Creo equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference Equipment Recycling In the European Union this symbol indicates that when the last user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling Contact your local Creo color servers representative or refer to http www creoservers com for additional information on the collection and recovery programs available for this product Limitation of Liability The product software or services are being provided on an as is and as available basis Except as may be stated specifically in your contract Creo and its parents subsidiaries and affiliates expressly disclaim all warranties of any kind whether express or implied including but not limited to any implied warranties of merchantability fitness for a particular purpose and non infringement You understand and agree that except as may be stated specifically in your contract Creo and its parents subsidiaries and affiliates shall not be liable for any direct indirect incidental special consequential or exemplary damages including but not limited to
89. lowing countries Argentina Hungary Singapore Australia India Slovakia Austria Ireland Slovenia Belgium Israel South Africa Brazil Italy Spain Canada Japan Sweden China Korea Switzerland Czech Republic Malaysia Turkey Denmark Netherlands Ukraine Finland Norway United Kingdom France Poland United States 129 Germany Portugal Greece Russian Federation A 5 2 EMC Requirements United States FCC 47CFR part 15 2005 subpart B class B Canada ICES 003 2004 issue 4 class B Japan VCCI V 3 2005 04 class B Australia and New Zealand CISPR 22 2004 class B Europe EMC Directive 89 336 EEC Radiated Emissions European EMC standards EN55022 1998 A1 2000 A2 2003 Class B Harmonics EN61000 3 2 2000 A2 2005 Flicker EN61000 3 3 1995 A1 2001 Immunity STD EN55024 1998 A1 2001 A2 2003 Immunity to Electro Static Discharge EN61000 4 2 1995 A1 98 A2 01 Immunity to Radiated Electro Magnetic field Immunity to Fast transients EN61000 4 3 2002 A1 02 EN61000 4 4 2004 Immunity to Voltage Surges EN61000 4 5 1995 A1 01 Immunity to radio frequency Conducted Disturbances EN61000 4 6 1996 A1 01 Immunity to power frequency Magnetic Fields EN61000 4 8 1993 A1 01 Immunity to supply Voltage Dips and Variations EN61000 4 11 2004 A 6 Reliability and Mainte
90. ly lift the socket lever to open the load plate Load plate Figure 24 Opening the load plate c Remove the load plate 3 Locate Pin 1 on the microprocessor socket Note Pin 1 is the corner marked with a triangle 113 Figure 25 Locating pin 1 on the microprocessor socket a Make sure that Pin 1 of the microprocessor socket is located at the left bottom of the microprocessor housing 4 Insert the microprocessor into the microprocessor socket North center edge South center edge Figure 26 Aligning the microprocessor 114 Chapter 4 Hardware and Maintenance Repairs a Using your thumb and index finger hold the microprocessor by its north and south center edges and align Pin 1 of the microprocessor with Pin 1 of the microprocessor socket b When aligned carefully lower the microprocessor straight down to the socket c With the microprocessor inside the socket check the four corners of the microprocessor to make sure that it is properly installed Microprocessor in the microprocessor socket Socket lever Figure 27 Checking that the microprocessor is properly installed 5 Using your thumb gently push the socket lever down and lock it in the hook Figure 28 Locking the microprocessor Installing the CPU Fan and Heat Sink Assembly 1 If applicable remove the thin layer of protective film from the copper core of the heat sink WARNING If the protective film is not removed from
91. m board Attach the metal bracket to the system board Note The IC 304 print controller is supplied with a reusable metal bracket attached to the underside of the system board The metal bracket is part of the CPU cooling kit Creo part number 609 00426 106 Chapter 4 Hardware and Maintenance Repairs Adhesive tape Figure 13 Metal bracket a Turnover the bracket so that it is face down and align it with the diagram on the system board Figure 14 Diagram of metal bracket b When the bracket is properly aligned the four ends should fit into place over the holes gently press the bracket into place Figure 15 Metal bracket 107 Note If you are reusing a metal bracket that was attached to a previous system board the glue may have weakened and lost some of its adhesiveness Therefore make sure to support the bracket with one hand when installing the system board to its upright position While supporting the bracket with one hand turn over the system board and place it on the worktable Return the CPU See Removing and Installing the Central Processing Unit CPU on page 109 Connect the CPU fan cable to the CPU Fan 6 connector See Figure 11 on page 103 Insert the system board into the chassis and carefully slip it under the five RFI clips Attention Do not bend or damage the RFI clips Make sure that the five RFI clips make firm contact with the external port connectors See Figure 17
92. matting erases all data stored in the Storage folder It is recommended to back up your data if possible to an external device or network 1 Close all software programs and wait for them to shut down completely 2 From the Windows Start menu select IC 304 gt IC 304 Tools gt Format Image Disks A You must close all opened windows before running Format Press Ok to Continue Otherwise Press Cancel 3 A Press Ok To format Image Disk File System Otherwise Press Cancel 4 Click OK 92 All data from the Storage Folder will be erased Are you sure Press Yes to continue Otherwise Press No 88 Chapter 3 Diagnostics and Troubleshooting 5 Click Yes Format Image Disk File System Finished Please Restart Computer 6 Click OK 7 To enable the changes to take effect restart your computer Hardware and Maintenance Repairs System COmp ne MiS ease R ERREN 90 Spare Parts istarai n a wis pa a Wea a 91 Betore YOu BESIAN siga dada sr r de a e aa eae ea 92 Removing and Replacing the Side Cover and Front Panel sssi 93 Working with Boards Adapters isentas 97 Working With the System Board eee eeremeeaereeeerea 103 Removing and Installing the DVD RW Drive 118 Removing and Installing a Hard Disk Drive tierra 119 Removing and Installing the Power Supply 121 Removing and Installing the Rear Fan cccccsssecssesessscsesssessssesssesesseseeeeees 123 90 Chapter 4 Hardware
93. me approximately 1 5 hours System loading time approximately 15 minutes A 3 Specifications A 31 Dimensions and Weight from the sides IC 304 Print DxWxH mm DxWxH Cin Weight Controller Unpacked 533x177x430 21 0x70x16 9 16 kg 35 3 lb Packed 600x520x530 23 6x20 5x20 9 28 kg 61 lb WARNING The IC 304 print controller is heavy and must be lifted by two people Each person must place both hands underneath the IC 304 print controller Densitometer DxWxH mm DxWxH in Weight DTP34 Optional Unpacked 13x5x5 51x1 9x1 9 1 0 kg 2 2 Ib Packed 33x 29x16 12 9x114x6 3 3 0 kg 6 6 lb Accessories DxWxH mm DxWxH in Weight Packed 425 x 38570 16 7x15 2x2 76 2 0 kg 4 4 lb Monitor 17 DxWxH mm DxWxH in Weight Unpacked 406x389x102 16 0x15 3x4 0 4 1 kg 9 0 lb Packed 452x457x160 17 8x18 0x6 3 5 4 kg 12 Ib 127 Keyboard DxWxH mm DxWxH in Weight Unpacked 470 x150x 40 18 5x5 9x1 57 2 0 kg 4 4 lb Packed 450x140 x30 17 7 5 5x118 1 0 kg 2 2 b Stand DxWxH mm DxWxH in Weight Contents and Carton Optional Unpacked 720x700x1050 28 4x27 6x41 5 27 kg 59 5 Ib Packed Pallet 1130x755x385 44 5x30x15 45 kg 99 2 Ib A 4 Operating Environment A 41 Electrical Color Server and Monitor Input Voltage Range 100 127 200 240 VAC Input Frequency Range 60 to 50 Hz Ampere Rating 2 5 1 25
94. me as shown in step 16 on page 69 Ur Reload the operating system see page 5 6 Replace the system disk 3 4 3 IC 304 Print Controller Does Not Execute Commands In this situation it is possible to run the JOIND diagnostics software Symptom Recovery Action The FusionlN board 1 Verify that the FusionIN board is correctly does not appear when seated running diagnostics 2 Replace the input memory located on the FusionIN board 3 Replace the FusionIN board A disk is not 1 Check that the disk is correctly installed functioning properly 2 Verify that each SATA2 cable is connected to the correct disk and system board connector 3 Verify that the voltage cable to each disk is securely connected Several tests fail as a When there is a memory failure all other tests result of a particular are useless Replace the faulty memory and failure run tests on the board again 81 3 4 4 Memory Problems Symptom Recovery Action amount of The amount of memory displayed is less than the memory installed Verify that 1 The memory modules are seated properly 2 You installed the correct type of memory ECC DDR2 memory part number Creo 102 00105 3 If you changed the memory modules they are installed on the system board in DIMMs 1A and 2A Do not use any other DIMM banks See Installing a DIMM on page 102 4 Check for faulty DIMM modules or
95. move the three screws that secure the drive cage to the server chassis 120 Chapter 4 Hardware and Maintenance Repairs 5 Lift the drive cage up and out of the server Figure 35 Removing a hard disk drive Identify which hard disk you want to remove Loosen the two screws on either side of the disk drive and pull the disk drive out of the chassis Installing a Hard Disk 1 2 Slide the hard disk drive into the drive cage Insert the four screws that secure the hard disk drive to the drive cage and tighten Insert the drive cage inside the chassis and over the locating tabs in the front wall of the chassis Align the holes in the drive cage with the matching holes in the chassis Insert the three drive cage screws and tighten 121 6 Connect the SATA2 cables into the back of each drive Make sure that the other end of each cable is connectedto the appropriate connector on the system board DVD R W System disk Image disks Figure 36 SATA2 connectors on the system board Route each cable so that it does not block the air flow to the rear of the drives Connect a power cable to the back of each drive The connectors are keyed and can be inserted only one way Note Do not route the cables over the microprocessor and memory If you have other options to remove or replace do so now Return the side cover See Returning the Side Cover on page 94 Reconnect
96. n right click Scan All Fixed Disks and select Properties 3 Click the Detection tab YE VirusScan On Demand Scan Properties Scan All Fixed Disks Task Help Where Detection Advanced Actions Unwanted Programs gt Da Specify which items are scanned Apply OF Default additional file types 0 Also scan for macro viruses in all file O Specified file types 0 What not to scan Exclude disks files and folders 0 Compressed files O Scan inside archives for example ZIP O Decode MIME encoded files 4 Inthe What not to scan area click Exclusions Ye Set Exclusions O Select files folders and drives to be excluded from virus scanning Item Exclude Subfolders 18 Chapter 1 First Time Setup and Configuration 5 Click Add Add Exclusion Item Cees Also exclude subfolders By file type can include wildcards or O By file age Access type Minimum age in days Modif O Files protected by Windows File Protection When to exclude On read On write 6 Click Browse 7 Inthe Browse for Folder window locate the D Output folder and click OK The D NOutput folder path appears Edit Exclusion Item What to exclude Also exclude subfolders By file type can include wildcards or O By file age Access type Minimum age in days Modified 1 O Files protected by Windows File Protection Wh
97. name TCP IP information Gateway WINS address and DNS information if DHCP is not active on site Q Q 0 0 AppleTalk zone information O IPX information Important We recommend that you always disconnect the network cable before installing software Reinstalling the Windows XP Professional Operating System 1 If the IC 304 print controller is on and the IC 304 print controller workspace is open a Exitthe workspace b Place DVD 1 Fast Install SLP into the DVD RW drive c From the Windows Start menu select Shut Down gt Restart gt OK Wait until the Color Server Startup menu appears and then proceed to step 2 If your IC 304 print controller is off a Press the Power On Off button on the front panel b As soon as power is applied place DVD 1 Fast Install SLP into the DVD RW drive c Wait until the Color Server Startup menu appears When the Color Server Startup menu appears the following options are available ColorServer Software Complete Overwrite Installation ColorServer Software Preservation Installation System Partition Overwrite System Backup Restore Tool DOS prompt Press 1 The confirmation message Are you sure appears Press y Yes to confirm your selection Note To return to the ColorServer Startup menu click N No All data on C and D will be overwritten 41 The system starts copying the files This process takes about eight minutes and then the followi
98. nance Prediction of Mean Time Between Failure MTBF is based on Parts Stress method of B33216 parts stress method of Bellcore TR NWT 332Issue6 12 97 The prediction was performed with CARE software from BQR Israel Environment GB Ambient temperature 40 C 104 F MTBF Calculation Results MTBF hours Processor Intel Core2 Duo 2 4 GHz 125 000 000 4M cache 1066 MHz FSB DDR SDRAM 256 MB SODIMM200 4x32Mx16 6NS LF 4 591 368 130 Chapter A Specifications and Standards A 61 General Maintenance Information IC DDR SDRAM 512 MB 2 7 GB S 4 591 368 200P SODIMM LF FusionIN board assembly 148 685 DVD RW drive 90 909 Monitor TFT LCD 17 in 54 548 Hard disk drive SATA2 80 GB 1 091 346 7200 RPM Memory 512 MB DDR2 ECC 4 591 368 Keyboard and Mouse basic 54 546 Power supply 350W 90 909 System board SuperMicro 330 142 PDSME Fan 12 V wiring assy 92 x 92 mm 45 453 Fan computer rear 120 x 120 mm 36 364 Fan CPU CORE2 DUO Processor 45 455 General Maintenance Information Periodic call on None Failure recovery period 1 5 hours Space required for service 2 0 x 1 8 meters 6 7 x 6 feet Service tools e Screwdriver flat and Phillips Antistatic kit Side cutters DVM Typical Space Required for Installation Desktop position 1200 x 1200 mm 47 2 x 47 2 in Stand position 8
99. nce all four screws are loose remove them diagonally one after the other in the order previously described until all four spring screws have been removed iil 3 Lift the CPU fan and heat sink assembly up and out of the server fi Removing the Microprocessor 1 Unlock the microprocessor socket a Using your thumb press the socket lever to release the metal frame from its locking position Metal frame Socket lever Figure 20 Unlocking the microprocessor socket b Gently lift the socket lever to open the metal frame Figure 21 Opening the metal plate 111 2 3 Using your thumb and index finger carefully grasp the microprocessor by its north and south center edges and lift it up and out of the server North center edge South center edge Figure 22 Removing the microprocessor Store the microprocessor in an antistatic package for possible future use 112 Chapter 4 Hardware and Maintenance Repairs Installing the Microprocessor 1 Touch the antistatic package containing the new microprocessor to any unpainted metal surface on the server and then remove the microprocessor from the package 2 Unlock the microprocessor socket a Press the socket lever down to release the load plate from its locking position The load plate covers the microprocessor socket Load plate Socket lever Figure 23 Microprocessor socket lever b Gent
100. nd internal connectivity Visual Inspection Whenever you replace any component in the unit 1 Check that all boards are retained properly in their slots 2 Check that the cables are routed properly 3 Check the existence of all the fans 4 Check that all the disks are locked properly WARNING When you handle static sensitive devices take precautions to avoid damage from static electricity For details see Safety Information Multi Language on page ix 98 Chapter 4 Hardware and Maintenance Repairs 4 5 2 Removing and Installing the FusionIN Board and Memory Modules The FusionIN board simultaneously decompresses and RIPs data for the duration of a job Perform the following procedures to remove and install the FusionIN board and memory modules Note The two memory modules on the FusionIN board are identical One module is for IN MEM and the other module is for OUT MEM See Figure 7 on page 99 FusionIN board Figure 6 Boards and memory modules layout Removing the FusionIN Board CAUTION Before opening the unit ensure that the power is turned OFF and that the unit is disconnected from the AC power socket 1 Review Safety Information Multi Language on page ix 2 Turn off the IC 304 print controller and all peripheral devices Disconnect all external cables and power cords 3 Remove the side cover See Removing and Replacing the Side Cover and Front Panel on page 93 4 Using across head scr
101. ng message appears Please remove any media from the DVD RW drive and press Ctrl Alt Del to reboot the computer Remove DVD 1 from the DVD RW drive and press CTRL ALT DELETE to restart In the Computer Name and Administrator Password screen type the name for the IC 304 print controller for example 1C304 WinXP Important In the Administrator Name and Password area use the default settings If required you can change the administrator name and password but only at the end of the installation process See Defining the Security Settings on page 14 Click Next The installation process continues At the end of the installation the system restarts You are asked to insert DVD 2 application software 10 Proceed to Reinstalling the Color Server Software 2 4 2 Reinstalling the Color Server Software Important We recommend that you always disconnect the network cable before installing software 1 Insert DVD 2 into the DVD RW drive The IC 304 print controller software splash screen appears Click Start The Acrobat software setup begins After the Acrobat software setup is complete the IC 304 print controller installation starts When the License Agreement window opens click Yes to continue the IC 304 print controller installation 4 When the installation is complete a Click Finish to restart the computer b Remove DVD 2 from the DVD RW drive c Proceed to Using the Configuration Wizard on page 5
102. ng window O Computer Management volume z system Tools Striped Dynamic Healthy 465 77GB 465 77GB 100 No 0 E Event Viewer E C Parttion Basic NIFS Healthy System 20 00GB 14 38G5 71 No 0 ag Shared Folders E D Partition Basc NTFS Healthy 212 6868 212 20GB 99 No 0 Local Users and Groups Gil Performance Logs and Alerts Device Manager Bj Storage Removable Storage Disk Defragmenter E Disk Management j T Ba Services and Applcations oisko E Dynamic 232 68 GB 232 88 GB Online Healthy BPoisk 1 TE Dynamic 232 88 B 232 68 GB Online Heathy Poisk 2 eT O TT Basic c D 232 83 GB 20 00 GB NTFS 212 68 GB NTFS Onine Hesthy System Heakhy d9co rom O DvD E No Media lt gt E Unallocated Primary pation E Striped volume 6 Create a striped volume See Creating a Striped Volume Creating a Striped Volume After you have replaced a disk or low level formatted one or more disks you need to create a striped volume 1 Right click the white area to the right of the first disk and select New Volume New Volume Wizard Welcome to the New Volume Wizard This wizard helps you create volumes on dynamic disks amp volume is a portion of one or more hard disk drives that is treated as a separate disk You can format a volume with a file system You gain access to a volume through a drive letter or mount point To continue click Next Cancel 51 2 Click
103. nsacenes 2 1 1 1 Connecting the IC 304 Print Controller to Your Printer c cccccssesesssessssesestessscssssescsssscessssscsssscessscsssssscessssssaseceneevas 2 11 2 External LEDs and Controls 1 13 Turning On the C 304 Print Controller castas cet eecteeecseseieesscsesn ind saser ate NiE 3 1 2 Installing the Windows XP Professional Operating SYSteM ccccccsssssssssssessssssssssssssssscesssssssssssssscsssseessscsssseacsssacansacaseasaceees 5 13 Configuration Wizard First time Software Setup cccccccessessesessssssstessesesssssessessesssnsascssessesssusascseseassassansseessarsassesseeseaseseeseaseeees 5 13 1 Choosing the Configuration ly pevasc iiavideneninenednnenitaviida ae DO pa da Ueda aan na 13 2 Setting the Localization Parameters 13 3 Gontiguring the Server SEL pis sans kei agi aaa eas aA aaa A 1 3 4 Gontiguring the Network Setup asas nai suai ain wand Ania altel aestes 1 3 5 Gontiguring the Connected Finishers asma shtiinl ates Asan balan adden eee 12 1 367 Setting the Galibration DEVICE sia ana i ie oh eas A eee ee See a da 1 3 7 Defining the Security Settings 13 8 Completing the Configuration 1 4 Configuring McAfee VirusScan ienes 144 Gontiguring the Scan All Fixed Disks Settings ic esis enol dete a enchant 17 14 2 Gontiguring the OnzAccess Scan Settings ssa ests Aral anais hed tial a gdan aia kuch 19 1 5 Installing and Configuring Novell Client ses 16 Performing a T
104. oftware to be able to restore your system if necessary Tip Save a copy of the backup either on the network or on an external device to prevent loss of data in case your system disk becomes corrupted The IC 304 print controller provides two backup and restore methods Back up and restore only partition C Norton Ghost software copies the files on partition C to an image file on partition D and restores partition C from the image file on partition D Back up and restore partitions C and D Norton Ghost software copies the files on partitions C and D to a DVD and restores partitions C and D from the backup copy of the DVD You can perform the backup and restore procedure at any time Restore the software on your IC 304 print controller after an unrecoverable disk crash or when the system exhibits unpredictable behavior for example when error messages suddenly appear or the GUI freezes 21 2 When to Reinstall Reinstall when A backup is not available or is corrupt You install a new operating system You physically replace or upgrade the system disk In these cases overwrite partitions C and D This is the Color Server Software Complete Overwrite Installation You should also reinstall when Windows XP operating system is corrupt In this case overwrite system partition C This is the Color Server Software Preservation Installation System Partition Overwrite Important We recommend that you always disconn
105. only after you shut down the IC 304 print controller The Disk Wipe utility is recommended for high security customers Usually when you delete a file the file s dictionary entry is removed but data still remains on the disk The Disk Wipe utility enables you to clear previously deleted files It eliminates the contents of your deleted files by scanning all of the empty sectors on the disk and replacing them with zeros or other characters Sectors that are not empty are left untouched This option enables you to work in a more secure environment Note The Disk Wipe utility does not function well with Symantec Norton Utilities technology installed on your computer Therefore before activating the IC 304 print controller Disk Wipe utility ensure that Norton Utilities is not installed on the IC 304 print controller The Disk Wipe utility affects the user and printer disks Do not operate the Disk Wipe utility while another application is running In rare cases when the process of deleting files from the Storage window was interrupted parts of the deleted files may still reside in the D Output folder Therefore check the D Output folder where you start Disk Wipe to ensure that all the relevant files were deleted Disk Wipe may take a while to complete Make sure the completion message appears before you close or abort the software To use the IC 304 Print Controller Disk Wipe utility 1 There are two methods for accessing the Dis
106. onnections including cables and pins sometimes boards may become loose in the PCI slot Important Replace a board or a system component that continues to fail its diagnostics test Note Exit the IC 304 print controller software prior to running the diagnostics program FusionIN Board Testing Input Output Memory Modules Tests the input and output memories on the FusionIN board Testing the FusionIN Board Tests the internal electrical mechanism of the FusionIN board 3 3 5 Performing a Diagnostic Test Important Prior to activating the diagnostics software verify that the drivers were loaded successfully with no error messages during driver loading 1 Access the JOIND software See Activating the Diagnostics Software on page 73 2 Select the components for testing from the diagnostics tree or select DFE to test the entire tree or select Load Quick Batch from the File Menu See File Menu on page 74 Click the Loop button to run the tests in loop mode 4 Click the Run button to activate the diagnostics testing The system performs the tests and the results appear in the area of the diagnostics tree Pass or Fail 6 If there are components that fail click the Errors button to view all failed components or click the Quick Error button to view a specific selected test See the IC 304 Print Controller User Guide 78 Chapter 3 Diagnostics and Troubleshooting Diagnostics Test Results This section lists the poss
107. ontroller Does Not Turn On Symptom Recovery Action IC 304 print controller does not turn on Verify that The power cables are properly connected to the IC 304 print controller The electrical outlet functions properly The power on LED is illuminated There are no short circuits between the system board and the chassis The memory DIMMs are correctly seated Then 1 2 Turn the power on and off to test the system The battery on your system board may be old Verify that it still supplies 3 volts DC if not replace the battery If you just installed an option remove it and restart the IC 304 print controller If it turns on you might have installed more options than the power supply supports Review General Power Checkout on page 84 If the problem remains escalate the service call 80 Chapter 3 Diagnostics and Troubleshooting 3 4 2 IC 304 Print Controller Turns On No Operating System In this situation it is not possible to run the JOIND diagnostics software Symptom Recovery Action The operating Verify the following system does aa The SATA2 cables and the power cables are not initialize properly connected The system disk is not damaged physically The boot order is correct To verify the boot order 1 Restart the server 2 Press DELETE to enter the computer BIOS 3 Use the arrow keys to select the Boot menu 4 Verify the boot order is the sa
108. owing table Code Beep POST Routine Description Recovery Action 16h 1 2 2 3 BIOS ROM checksum Try saving the BIOS Replace the system board 20h 1 3 1 1 Test DRAM refresh Try replacing the memory Replace the system board 22h 1 3 1 3 Test 8742 keyboard controller Replace the keyboard 2Ch 1 3 4 1 RAM failure on address line Replace the memory 2Eh 1 3 4 3 RAM failure on data bits of low byte of Replace the memory memory bus 46h 2 1 2 3 Check ROM copyright notice Replace the system board 72 Chapter 3 Diagnostics and Troubleshooting Code Beep POST Routine Description Recovery Action 58h 2 2 3 1 Test for unexpected interrupts Remove and reseat the PCI adapters one at atime check if faulty and replace the faulty adapter Reload a different BIOS Replace the system board 98h 1 2 Search for option ROMs One long two Try reloading the BIOS short beeps on checksum failure Replace the system board B4h 1 One short beep before boot The system is functioning correctly 3 3 IC 304 Print Controller Hardware Diagnostics Software The IC 304 print controller diagnostics software is used for testing both proprietary Creo hardware FusionIN and standard off the shelf hardware There is JOIND Java Over the Internet Diagnostics an IC 304 print controller client server diagnostic controller that runs locally or over a TCP IP connection JOIND
109. p and Configuration Wait 20 seconds before pressing the power control button on the IC 304 print controller see Figure 2 on page 3 The ON OFF LED on the front panel illuminates a steady green After the system startup is complete the Windows desktop appears If a power failure occurs while the server is turned on the server will restart automatically when power is restored To turn off the IC 304 print controller We recommend that you perform an orderly shutdown of the operating system before turning off the server 1 2 Press the power control button to turn off the server Disconnect the AC power cable from the AC power source WARNING Switching off only the power control button will leave some circuits energized For complete disconnection from the supply the main AC power cable must also be disconnected from the AC power source 1 2 Installing the Windows XP Professional Operating System After turning on the IC 304 print controller for the first time the system automatically performs disk striping and the following message appears Image Disks FileSystem Is Not formatted Press Ok To Format gt Click OK The Configuration Wizard appears 1 3 Configuration Wizard First time Software Setup The first time software setup is performed using the Configuration Wizard Note During the configuration process when prompted to restart your computer click No At the end of the Configuration Wizard
110. pin 3 Optimized Workstation with 3 pin 3383 RPM N A 2468 RPM N A 2772 RPM 2872 RPM 4 Optimized Server with 4 pin 5 Optimized Workstation with 4 pin 1 188 V 1 248 V 12 214 V 1 808 V Change Values Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit 15 Press ESC twice to return to the BIOS setup utility Setup Utility main window 69 16 Select the Boot menu and verify that the settings are the same as shown in the following window Phoenix cME TrustedCore Pro Setup Utility oot Exit Main Advanced Boot priority order 1 USB LS120 2 USB KEY IDE CD USB CDROM IDE 0 IDE1 IDE2 Hitachi HDS721680PLA380 Excluded from boot order IDE3 IDE 4 IDES Hitachi HDS721680PLA380 Hitachi HDS721680PLA380 Security B HL DT ST DVDRAM GSA H10N Item Specific Help Keys used to view or configure devices Up and Down arrows select a device lt gt and lt gt moves the device up or down lt f gt or lt r gt specifies the device fixed or removable lt x gt exclude or include the device to boot lt Shift 1 enables or USB FDC USB HDD USB ZIP PCISCSI disables a device lt 1 4 gt Loads default boot sequence Select Item Select Menu F1 Help Esc Exit Change Values F9 Setup Defaults Enter Select Sub Menu F10 Save and Exit 17 If the boot order is not the same as shown in step 16 or if one or mo
111. ps Z Performance Logs and Alerts Device Manager E amp Storage Removable Storage Disk Defragmenter Disk Management E Services and Applications e amp BDisk 0 Dynamic 232 88 GB 232 88 GB Online Healthy SBDisk 1 Dynamic 232 88 GB 232 88 GB Online Healthy EBDisk 2 E PP Basic C D 232 88 GB 20 00 GB NTFS 212 88 GB NTFS Online Healthy System Healthy cSco RoM 0 DVD E No Media E Unallocated J Primary partition J Striped volume 1 Close the Computer Management window 2 Whenthe Image Disks File System is not Formatted message appears click OK The Configuration Wizard appears Note If a message appears requesting you to activate Windows XP operating system ignore it until you have completed configuring the system For more information see Backing Up the Color Server System Partition on page 57 If configuration recovery information is available proceed to Restoring the Configuration on page 54 If there is no backup and the system configuration must be done manually proceed to Configuring the IC 304 Print Controller for the First Time on page 54 2 4 4 Using the Configuration Wizard The IC 304 print controller Configuration Wizard automatically appears when the installation is complete It provides the following two options First time configuration when setting up the local system parameter s for the first time and when no
112. que les cartes lectroniques les lecteurs de disque ou les barrettes de m moire Utilisez une trousse de mise a terre une chaine une carpette et un bracelet anti statique Apr s avoir enlev le composant du syst me ou de son emballage de protection placez le sur une carpette anti statique mise a la terre et non sur une carpette ou sur n importe quelle autre surface non prot g e Apr s l enl vement d une carte d un poste conservez la dans un emballage anti statique xiv IKON PowerPro 650 server 1 0 Technical Manual Precauzioni di Sicurezza Le seguenti sezioni contengono informazioni di sicurezza riguardanti l evitamento di lesioni personali prima e durante l uso del IC 304 print controller Sicurezza generale Seguite queste istruzioni per assicurare la sicurezza generale Alzate il IC 304 print controller usando la maniglia e non usando il panello frontale Alzandolo usando il panello frontale potrebbe causare una grave lesione Prima di aprire la copertura del IC 304 print controller assicuratevi che l unit sia stata spenta Spegnendo l unit solo il pulsante ON OFF lasciera qualche circuito alimentato Per arrivare a una sconnessione completa dalle fonti di alimentazione il cavo di alimentazione principale deve essere staccato dal connettore di alimentazione Sostituzione della Batteria Elettricit Statica La batteria dovrebbe essere cambiata solo dal personale di assistenza qualificato
113. re of the devices that should appear in the Boot priority order list appears in the Excluded from boot order list do the following a Using the arrow keys select the device that you want to appear in the Boot priority order list On your keyboard press the x key to add the selected device to the bottom of the Boot priority order list Move the selected device to its correct position in the Boot priority order list Press X repeatedly until the device reaches the correct order in the list 18 Select the Exit menu Phoenix cME FirstBIOS Pro Setup Utility Item Specific Help Exit System Setup and save your changes to CMOS Advanced Security Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes t4 Select Item Select Menu Fi Help Esc Exit Change Values F9 Setup Defaults Enter Select Sub Menu F10 Save and Exit 19 Using the arrow keys select Exit Saving Changes and press ENTER 70 Chapter 3 Diagnostics and Troubleshooting 20 To view the BIOS setup utility Setup Utility summary window in detail when the system starts or restarts and the window appears immediately press PAUSE BREAK on your keyboard 21 Press any key to continue You have completed Configuring the Computer BIOS Configuring the Gigabit Ethernet Controller You do not need to set any jumpers or configure the controller The device driver that enables the operating system to add
114. recommend that you always disconnect the network cable before installing software This option deletes all the files stored on disks C and D Make sure to back up any important customer files before selecting this option Back up the files to the local disk and then back up the files to an external device or to a network you cannot back up directly to an external device or network Color Server Software Preservation Installation System Partition Overwrite This procedure replaces only the operating system partition C You should performa System Partition Overwrite under the following conditions O When the Windows XP operating system operating system is corrupt and needs to be reinstalled O When you are upgrading the operating system O After an unrecoverable system crash Note After reinstalling the IC 304 print controller system partition partition C you can restore files that were backed up on partition D such as the system configuration and activation string It may become necessary for example after an unrecoverable system crash to reinstall the system at the customer s site The reinstallation is mostly unattended User interaction is needed for entering the operating system license number and the computer host name for restarting the computer when requested for inserting the final DVD and for the Configuration Wizard The reinstallation of the IC 304 print controller requires three discs Disc 1
115. ress the controller is automatically installed from DVD 1 Fast Install SLP 3 2 General Diagnostic Tools The following tools are available to help you identify and resolve hardware related issues PC health monitoring POST Power On Self Test beep codes error messages and error logs POST generates beep codes and messages to indicate successful test completion or the detection of a problem For more information see POST Power On Self Test on page 71 3 21 PC Health Monitoring This section describes the PC health monitoring features of the system board The system board has an onboard system hardware monitor chip that supports PC health monitoring An onboard voltage monitor will scan these voltages continuously Once a voltage becomes unstable a warning is raised or an error message is sent to the screen Users can adjust the voltage thresholds to define the sensitivity of the voltage monitor To adjust the sensitivity open the BIOS utility and select Advanced gt Hardware Monitor Fan Status Monitor with Firmware Software On Off Control The PC health monitor can check the RPM status of the cooling fans The onboard 3 pin CPU and chassis fans are controlled by the power management functions The thermal fan is controlled by the overheat detection logic Environmental Temperature Control The system board has a CPU thermal trip feature A thermal control sensor monitors the CPU temperature in real time and will
116. rom partition D Back up partitions C and D to a DVD media Restore partitions C and D from the DVD media Exit and return to Main menu Select an operation Note Before restoring the color server system partition you may need to return the ghost file or files that you moved to an external device to D Backup 6 To restore only partition C press 2 This option restores partition C from the image file on partition D The following message appears WARNING The restore procedure erases all data on your system partition C The restore process is irreversible and overwrites all information on the system partition To save job and other resource information use the Backup_Joblist bat script Continue and restore system partition Yes No If you click NO the following message appears Please remove any DVD media from the drive and press ctrl alt delete to reboot the computer Back up the job list database See Backing Up the Job List Database on page 33 Return to step 3 and repeat the procedure If you click yes the Norton Ghost window appears and the image file on partition D is restored to partition C When the process is complete the following message appears Please remove any DVD media from the drive and press CTRL ALT DELETE to reboot the computer Remove the DVD from the DVD RW drive and press CTRL ALT DELETE to restart 36 Chapter 2 Reinstalling the IC 304 Print Controller Software
117. runs under a Windows platform NT 98 2000 XP and enables local diagnostic testing of IC 304 print controller products with user level support If you encounter any problems during installation or during normal operation of the IC 304 print controller run the IC 304 print controller diagnostics software to determine the cause The diagnostic software is located on the IC 304 print controller The software receives and executes test requests and returns appropriate status responses A hierarchical diagnostics tree shows the FRUs field replacement units that can be tested by JOIND IC 304 print controller diagnostics software You can select an individual component from the tree for testing run batch tests of selected components or run a general test of all units by selecting the DFE option Results appear as PASS FAIL 73 3 31 Activating the Diagnostics Software Notes Only run the Diagnostics utility after you exit the IC 304 print controller software Wait for the IC 304 print controller software taskbar icon to disappear before continuing Quitting the IC 304 Print Controller Software 1 Inthe IC 304 print controller workspace click the File menu and select Exit 2 Right click the IC 304 print controller software icon in the Windows Quick Launch toolbar and select ShutDown Color Server Starting the Diagnostics Software 1 From the Windows Start menu select IC 304 gt IC 304 Tools gt Diagnostics 2 The diagnos
118. s on page 14 2 4 5 Configuring the McAfee VirusScan If you want to configure the McAfee VirusScan see Configuring McAfee VirusScan on page 16 2 4 6 Installing and Configuring Novell Client for the IC 304 Print Controller If you want to install and configure the Novell Client software for the IC 304 print controller see Installing and Configuring Novell Client on page 21 2 4 7 Performing a Test Print To perform a test print see Performing a Test Print on page 25 57 2 4 8 Backing Up the Color Server System Partition To back up the ColorServer system partition see Backing up the IC 304 Print Controller System on page 25 58 Chapter 2 Reinstalling the IC 304 Print Controller Software 2 5 Reinstalling the Software Preservation Installation Note To enable the restoration of customer settings and job data we recommend that you back up the IC 304 print controller configuration and other information before loading the operating system see Backing Up the Color Server System Partition on page 57 and Backing Up the Job List Database on page 33 Important We recommend that you always disconnect the network cable before installing software The Software Preservation Installation mirrors the Software Complete Overwrite Installation including Windows XP operating system activation but does not affect the files stored on partition D Use the Software Preservation Installation option if a backup of partition C is
119. send a signal to shut down the system whenever the CPU temperature exceeds a certain threshold This works to protect the CPU from being damaged by overheating 71 Hardware BIOS Virus Protection The system BIOS is protected by hardware so that no virus can infect the BIOS area This feature can prevent viruses from infecting the BIOS area and destroying valuable data Auto Switching Voltage Regulator for the CPU Core The 3 phase switching voltage regulator for the CPU core can support up to 60 A current and auto sense voltage IDs ranging from 1 1 V to 1 85 V This will allow the regulator to run cooler and make the system more stable 3 2 2 POST Power On Self Test When you turn on the IC 304 print controller it performs a series of tests to check the operation of its components and some of its installed options If POST finishes without detecting any problems a single beep sounds and the first screen of the operating system or software program appears If POST detects a problem more than one beep sounds and an error message may appear on the screen Note A single problem might cause several error messages POST Beep Codes Beep codes are sounded in a series of beeps One short beep indicates the successful completion of POST One long beep and two short beeps indicate that there is a video configuration error A continuous beep indicates that no memory is detected Other beep codes are detailed in the foll
120. slots by swapping a single module between two slots and noting the result 5 Check that the 115 230 V power supply switch is correctly set 6 If the memory tests fail replace the failing DIMM 3 4 5 Monitor Problems Symptom Recovery Action The IC 304 print controller monitor is blank Verify that 1 The power cord is plugged into the IC 304 print controller and a working electrical outlet The monitor cables are connected properly including the AC adapter The monitor is turned on and the brightness and contrast controls are adjusted correctly Connect the monitor to a portable workstation to check its working status If the problem persists replace the monitor with a confirmed working monitor If this monitor works replace the original monitor If the power is on and there is still no video remove all the add on adapters and cables and use the speaker to determine if any beep codes exist See POST Beep Codes on page 71 If the problem persists and the screen remains blank contact your support person 82 Chapter 3 Diagnostics and Troubleshooting 3 4 6 Common Problems Symptom Recovery Action During installing the 1 Restart the computer operating system 2 you see a blue screen If you just installed an option remove it and restart the IC 304 print controller An image disk is not Check the following identified The disk cables
121. sssescssssssssscssssssssssssssssessssssssssscsusscssessscsnsscsesscsucscssesscsnsecsceesscansesanees Removing and Installing the DVD RW Drive v cccccsscssssssssessessscssssesssssscssssssussssusscsssssscsucassessscsucasscsusacsneacauesssensasaneaescensases 4 7 1 Removing the DVD RW Drive cccssccsssssessesessssssesssssssssssssssssssssssssssscssssssssssssssssssvsssaeusasaucassssusacsusacaueasscansacaseesscensseanees 4 7 2 Installing the DVD RW Drive cccssccsesesessesesesssssssessessssssssessssssssssscsusssssssssssssasauessaseueasansasansacsueasscansassusaescansasseeneseanees Removing and Installing a Hard Disk Drive 4 81 Removing a Hard Disk Drive Removing and Installing the Power Supply 4 91 Removing the Power SUpDIy cccssccsssesesessssssesssssessssssvssesvssssesvssssssssscsussssssssavsssscsucassvessasessssaneassueacscansassusasseaueasscensscanees 4 9 2 Installing the Power Supply ccccsccsesesessesesssesessssessssessssescssssesssssssssssessssessssssvssssssuessasssesssssassessesusacarsesacsusssaeeeacaseseasanes 4 10 Removing and Installing the Rear Fan 410 1 Removing the Rear Fan A10 2 Installing the Rear Fansserien a EE E TE E HVA E ea K EER ERR Contents A Specifications and Standards AT Environmental REquirement crien A neater non een atenennanctiace A2 Installation St pS ved cca tert cia winsnteenn tecture N EN E AB VSPeGitiGatiOnSwasccstsceeccseaceren RR o RR DR DR OD ID POR DR
122. t in the server supports auto negotiation the controller detects the data transfer rate of the network IOBASE T 100BASE TX or 1000BASE T and automatically operates at that rate in full duplex or half duplex mode as appropriate The Ethernet controller supports optional modes such as teaming priority packets load balancing fault tolerance and virtual LANs which provide better performance security and throughput These modes apply to the integrated Ethernet controller and to controllers on supported Ethernet adapters 61 Troubleshooting the Ethernet Controller This section provides troubleshooting information for problems that might occur with the 10 100 1000 Mbps Ethernet controller To resolve network connection problems If the Ethernet controller cannot connect to the network perform the following Check the BIOS configuration relating to the LAN Verify that the cable from the LAN connector on the server is connected to the LAN Check that the network cable is attached at all connections If the cable is attached but the problem persists try a different cable Check the LAN activity light on the rear of the IC 304 print controller The LAN activity light illuminates when the Ethernet controller sends or receives data over the Ethernet network If the LAN activity light is off ensure that the hub and network are operating and that the correct device drivers are loaded Verifying the LAN Speed Use
123. tem restarts the IC 304 print controller Startup Menu appears The following options are available 1 ColorServer Software Complete Overwrite Installation 2 ColorServer Software Preservation Installation System Partition Overwrite 3 System Backup Restore Tool 4 DOS prompt 4 Press 3 to use the System Backup Restore Tool Press Y to confirm your selection The following message appears System Backup Restore Tool Caution It is strongly recommended that you back up restore both the C and D partitions at the same time to prevent possible synchronization problems between these partitions Back up system partition C to partition D Restore system partition C from partition D Back up partitions C and D to a DVD media Restore partitions C and D from the DVD media Exit and return to Main menu mewn mn Note If you want to copy the files to an external device copy only the files located on D Backup that begin with SYSPART 6 To back up partition C press 1 This option backs up the files on partition C to an image file on partition D The Norton Ghost window appears a Ifa Norton License Agreement window appears click OK to continue The Norton Ghost software copies the files on partition C to an image file on partition D The process takes about eight minutes to complete b When a message appears instructing you to remove the DVD from the DVD RW drive and restart the computer remove the DVD
124. the following procedure to make sure that your system is operating at the maximum speed of the network 1 Right click My Network Places and select Properties The Network Connection window appears 2 Right click Local Area Connection and select Properties 4 Local Area Connection Properties p General Advanced Connect using E9 Intef PRO 1000 PM Network Conr This connection uses the following items Client for Microsoft Networks M Fie and Printer Sharing for Microsoft Networks M 8 QoS Packet Scheduler E 4 AvoleT alk Protocol Install Uninstall Properties Description Allows your computer to access resources on a Microsoft network Show icon in notification area when connected Notify me when this connection has limited or no connectivity 3 Select the Show icon in taskbar when connected check box and click OK 62 Chapter 3 Diagnostics and Troubleshooting 4 Roll the cursor over the network icon in the taskbar to display the speed as shown in the following example Local Area Connection Speed 100 0 Mbps Status Connected EN j O 11 29AM 31 2 Using the Configuring Tools Using the Phoenix cME FirstBIOS Pro Setup Utility This section provides instructions for starting the Phoenix cME FirstBIOS Pro Setup Utility and descriptions of the menu choices available for configuring the BIOS Important It is recommended that you do not alter any BIOS settings unless
125. tics program initializes and the DFE User Diagnostics window appears on the screen See The Diagnostics Window on page 73 3 3 2 The Diagnostics Window BM DFE User Diagnostics Local 20tt OG Sy ES LD DT 0 Ig DIAGNOSTICS TREE Em Figure 1 The DFE User Diagnostics window 74 Chapter 3 Diagnostics and Troubleshooting The DFE User Diagnostics window is divided into four sections The top section contains the Main Menu bar with five different menu options File View Control Level and Help The next section under the Main Menu bar contains shortcut buttons for performing the main JOIND operations The third section is a monitoring area in which the progress of the tests appears The fourth section is the Diagnostics tree on the left which displays boards and components to be tested On the right it displays results as Pass or Fail The last result test performed on a specific component or batch of components also appears 3 3 3 Main Menu Options File Menu Load Quick Batch Is a predefined representative set of components to be tested coupled with predefined tests to be run Select Load Quick Batch to load this set of components to be tested To execute the batch test select Load Quick Batch A confirmation message appears Click OK and then click the Run icon This is not the default setting and should be used only when a quick testing set is needed as its name implies
126. ties dialog box followed by the Internet Protocol TCP IP Properties dialog box appears 10 Chapter 1 First Time Setup and Configuration 2 In Internet Protocol TCP IP Properties dialog box select Use the following IP Address 4 Local Area Connection Properties dl Internet Protocol TCP IP Properties p General Advanced Connect using M NetBEUI Protocol Mik Internet Protocol TCP IP Description this capability Otherwise you need to ask your network administrator for EM Intel R PRO 1000 PM Network Conr the appropriate IP settings This connection uses the following items Obtain an IP address automatically M IF NWLink IPX SPX NetBIOS Compatible Transport Prot A Use the following IP address Transmission Control Protocol Internet Protocol The default Use the following DNS server addresses wide area network protocol that provides communication gt across diverse interconnected networks Preferred DNS server Show icon in notification area when connected Notify me when this connection has limited or no connectivity General You can get IP settings assigned automatically if your network supports IP address Subnet mask Default gateway Alternate DNS server 3 In their corresponding boxes type the new IP address Subnet mask and Default gateway if applicable Note After an operating system reinstall by default the IC 304 print controller is set to DH
127. tion System Partition Overwrite which overwrites partition C should be performed when the Windows XP operating system operating system is corrupt and needs to be reinstalled 33 2 21 Backing Up the Job List Database If you back up the IC 304 print controller software and configuration your job list database is also backed up If at some later date you restore the configuration the original job list database will be restored thus replacing your current job list database 1 Exit the IC 304 print controller software 2 On the Windows desktop double click My Computer and locate the D gt Backup gt Scripts folder t Scripts Dow 7 File Edit View Favorites Tools Help O ses amp 5 s Search le Ea Address D ABackupiscripts e X 19 E Ec x Name S Type Date Modified Elm e o NE 1KB MS DOS Batch File 8 6 04 1 30 PM Ejrestore Joblist bat 1KB MS DOS Batch File 8 8 04 2 19 PM Links Folders Desktop E B My Documents amp P My Computer E JB 3 Floppy A E Se Local Disk C E e Local Disk D Acrobat E Backup B Scripts E ED Color Type MS DOS Batch File Date Modified 8 6 04 1 30 PM Size 724 724 bytes 7 My Computer 3 Double click Backup Joblist bat 4 When the backup is complete the following message appears WINDOWS system32 cmd exe ackup is completed any key to continue 5 Make sure that the folders created in D Back
128. u Enter Select Sub Menu 9 Press ESC to return to the Advanced menu Determines whether the 2nd core is enabled Disabled 2nd core is disabled Enabled 2nd core is enabled F9 Setup Defaults F10 Save and Exit 10 Using the arrow keys select I O Device Configuration and press ENTER 68 Chapter 3 Diagnostics and Troubleshooting 11 Verify that the settings are the same as the settings in the following window Phoenix cME FirstBIOS Pro Setup Utility Advanced Security VO Device Configuration Item Specific Help KBC Clock Input Serial port A Base I O address Interrupt Serial port B Floppy disk controller t4 Select Item gt Select Menu Fi Help Esc Exit 12 Press ESC to return to 13 Using the arrow keys Select clock frequency 12MHz of KBC Enabled 3F8 IRQ 4 Disabled Enabled Change Values Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit the Advanced menu select Hardware Monitor and press ENTER 14 Verify that the settings are the same as the settings shown in the window in following window Phoenix cME FirstBIOS Pro Setup Utility CPU Temperature System Temperature CPU Fan FANI FAN2 FAN3 FAN4 FANS Fan Speed Control Modes VeoreA P_VTT 12V V DIMM Fl Help f Select Item Esc Exit Select Menu 4 pin Server TC 2 C 1 Full speed at 12V 2 Optimized Server with 3
129. und w hrend der Wartung des IC 304 print controller Allgemeine Sicherheit Befolgen Sie diese Regeln um allgemeine Sicherheit zu gew hrleisten Heben Sie den IC 304 print controller nur am Griff hoch und ber hren Sie nicht die Frontblende Wenn Sie ihn an der Vorderblende hochheben kann dies zu schweren Verletzungen f hren Bevor Sie die Schutzabdeckung des IC 304 print controller ffnen stellen Sie sicher dass die Einheit ausgeschaltet wurde Wenn Sie das Ger t nur mit der ON OFF Schalttaste ausschalten bleiben einige Stromkreise aktiviert Um eine vollstandige Trennung von der Stromversorgung zu erreichen muss der Hauptlastschalter von der Stromquelle getrennt sein Batterieaustausch Die Batterie sollte nur von qualifiziertem Kundendienstpersonal ausgetauscht werden Handhaben und entsorgen Sie die verbrauchten Batterien entsprechend den Anweisungen des Lithiumbatterie Herstellers Reibungselektrizitat Beim Umgang mit statik empfindlichen elektrischen Ger ten wie z B elektronische Karten Plattenlaufwerke oder Speichermodule Benutzen Sie einen Erdungsmontagesatz f r den Au endienst Kette Matte und Manschetten Nach dem Entfernen des Teils aus dem System oder aus seiner Schutzh lle stellen Sie es auf eine geerdete anti statische Matte und nicht auf einen Teppich oder auf andere ungeschiitzte Oberfl chen Nachdem Sie die Steckkarte aus einer Station entfernt haben bewahren Sie sie in ein
130. up have the latest modification date Note The backup comprises a group of folders that are created the first time you back up the job list database Dox Help gt I ay Bak 9 5 Search Folders gt x id EJ Address le D Backup v Go Folders Date Modified E Desktop 3 12 06 4 04 PM File Edit View Favorites Tools Links gt X Name A CJAccountDB Type File Folder E B My Documents E 4 My Computer E g 314 Floppy A E Se Local Disk C E s Local Disk D Acrobat ao Backup Scripts EE O Color lt color ColorCalibration E CustomiDLut C ExtendedITDB BD PopupMessagesDB O QueueDB ResourceDB Scripts v 3 a 9 objects Disk free space 64 0 GB 0 bytes File Folder File Folder File Folder File Folder File Folder File Folder File Folder File Folder 3 12 06 4 04 PM 3 12 06 4 04 PM 3 12 06 4 04 PM 3 12 06 4 04 PM 3 12 06 4 04 PM 3 12 06 4 04 PM 3 12 06 4 04 PM 10 25 05 8 10 AM 2 7 My Computer 34 Chapter 2 Reinstalling the IC 304 Print Controller Software 6 Press any key to continue You have completed backing up the job list database 2 2 2 Restoring the IC 304 Print Controller System Partition Note Before performing the restore procedure if the job list database was not backed up or cannot be restored you must format the image disks See Formatting the Image Disk on page 87 Important We recommend that you always disconn
131. y Computer and locate the D gt Backup gt Scripts folder File Edit View Favorites Tools Help ay O sax Q amp Search E roles JES EJ x id BTH Address Q D Backup Scripts v Go Links Folders x Name S Type Date Modified Desktop a BlBackup Joblistbat 1KB MS DOS Batch File 8 6 04 1 30 PM 5 My Documents eles 1KB MS DOS Batch File 8 8 04 2 19 PM p My Computer a 314 Floppy 4 E Se Local Disk C S Local Disk D Acrobat 3 Backup B Scripts 4 Color v 3 a Type MS DOS Batch File Date Modified 8 8 04 2 19 PM Size 898 898 bytes 4 My Computer 3 Double click Restore_Joblist bat cx C WINDOWS system32 cmd exe Restore will overwrite all current databases Press Y to Confirm or N to Abort 4 Press y to continue cx C WINDOWS system32 cmd exe tore is completed re any key to continue 5 Press any key to continue You have completed restoring the job list database 38 Chapter 2 Reinstalling the IC 304 Print Controller Software 2 3 Reinstalling the System There are two methods by which you can reinstall the system Color Server Software Complete Overwrite Installation This procedure replaces the entire system disk operating system partition IC 304 print controller software and user partition partitions C and D A complete overwrite should be performed when physically replacing the system hard disk Important We

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