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HP Color LaserJet 1600 Service Manual - ENWW

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2. 37 Motors and rz o ETT 37 Main motor failure detection 38 Fan motor failure detection 38 Image formation 39 EEE EE 41 Latent image 42 Laser scanner SySter Developing 43 Print cartridge ora bee ap ROGO He 44 Transfer belt ETB idein ER E a Idas EU EM RR 45 Tanter Sago u m 46 Separation 47 FUSING slaga uu uu EE 47 Pickupand feed SySte mk uU l E De edat oda rate telnet 49 Manual feed slot pickup 51 Paper feed mechanism ses eerie ere Ee FEE FERREIS ERR EUER e 51 Skew correction by the registration 51 Jam detectlo eire tdem Rl Ek aree e PR ER E LR E Ee e kg kel 52 Solenoid motor and fan locations 53 Printed circuit assembly 53 250 sheet tray solenoid and printed circuit locations 54 Service only tools service only t reiecit eti ape a peace ab deci Feed a teu e 56 General timing chart i epe
3. 8 Understanding printer status 8 Understanding control panel layout 9 etus ena eub Ea des 11 Supported 11 Software supported operating systems 11 Software for Windows 11 Uninstalling Windows software 12 Print media eee 13 Gen ral guidelines e es iud 13 Paper and print medla 5 uuu uuu trate 13 Printing and storage 13 mel EDU 14 LADS Si 16 Huge uuu 16 Media support tables 16 Supported print media for Tray 1 Tray 2 and optional Tray 3 16 Unsupported media media to avoid 17 2 Installation 20 Operating environne Merss day nc dE P 20 Minimum system requirements 21 Requirements for PC systems 21 Package COMLCINS Lm 22 Install input GEVICES S25 LEE 23 Installing optional 3 23 Loading Tray 23 Installing Suppli eS ii 25 unge lniec
4. WW WW WW WW WWW 1 On off switch 2 Power connection 3 Engine test button access door 4 Access door 5 Dust cover 7 USB connection Figure 1 4 Transfer belt ETB and print cartridges Transfer belt ETB Print cartridges CAUTION Donot place anything on the transfer belt which is located on the inside of the front door Otherwise the printer may be damaged adversely affecting print quality Walk around 8 Chapter 1 Model and serial number location The model number and serial numbers are listed on identification labels located on the rear of the printer The model number is alphanumeric such as Q6455A for the HP Color LaserJet 1600 printer The serial number contains information about the country region of origin the printer version production code and the production number of the printer HEWLETT PACKARD 11311 CHINDEN BLVD BOIE IDAHO 83714 invent Product No 06455 Serial CNMX123456 Product of China Produit de Chine Figure 1 5 Model and serial number information Control panel Num ro r glementaire du mod le C Regulatory Model Number BOISB 0409 00 110 127V AC 50 60 Hz 3 6A 3 6A Manufactured January 27 2005 Understanding supplies status The supplies gauges show the consumption levels of print cartridges black yellow cyan and magenta Tested To Comply With FCC Standards FOR HOME OR
5. 1aded Burxu 1d 71 4 PR s9 UNS one RE Mon soosri sour soystuuow ans 2 Lier ozerti hus 1 roar izer ozergenaa PP ee 894 lddns semod FTIIT nnm T tevr oevr i Le oer ozer our lasoz FFFFFFF hf L I 2 4 loons L 3 o o o 2 2112121212020 mzzzee 2 2 j amp 1 LI E fe 2161518 21512156025 esos o e i 24 i EE 32 Flee v 5 vid eld 214 tis EE EH B usd vul zour Eg zB pm TY EXT E 5 2 poem 3 veer 7 aoa Eeer KEF T auo cen ionuoo Ajddns amod SNS un Ai eer ACE toze re e Todar it diagram Ircul Figure 7 19 General ENWW Parts and diagrams 210 Chapter 7 Alphabetical parts list Table 7 22 Alphabetical parts list Description Part number Table and page Not set up as a service part Assembly locations on page 157 Not set up as a service part External panels and covers 1 of 2 on page 159 Not set up as a service part External panels and covers 2 of 2
6. aaa aada a aaa aaa 273 Acoustical specifications sisne e i die AEE 274 Appendix B Product warranty statements Hewlett Packard limited warranty statement 276 Print Cartridge Limited Warranty Statement ss 277 Appendix C Regulatory statements Declaration of siennes 280 Laser safety statement u de e xe d vedi ee 281 Canadian DOC statement 2 2 37 281 VGCI statement Japan uuu e u n net ne 281 Korean statement tne 281 Finnish laser statement sentent mamans aus dagen d e uade aee e Rede 282 Ii dleX uu ui errr Perr rrr rere rrr ret rere rrr rece er 283 ENWW vii viii ENWW 1 ENWW Product information This section provides information about the following topics Quick access to printer information Printer configuration Printer features Walk around Software Print media specifications Quick access to printer information 2 User guide Contains detailed information for using the printer and troubleshooting problems This guide is available in two formats on the CD ROM that came with the printer in PDF format for printing and HTML format for online viewing It is also available through the HP Toolbox software Getting started guide Pro
7. 25 ENWW 3 Managing and maintenance Managing SUPPE C 30 Life expectancies of replacement supplies 30 Checking and ordering nennen 30 check status using the Control panel 30 To check and order supplies using HP 30 Storing Supplies u 31 Replacing and recycling 31 Replacing the print 31 HP policy on non HP supplies eere ettet tn theo etie thee iain 31 HP anti counterfeit Web 31 Cleaning the printer u l pete td bet bauen a HL oa 32 To clean the printer at the printer 32 To clean the fuser using HP 33 Cleaning spilled toner uu d 33 Calibrating the printer rete rmt 34 To calibrate the printer at the 34 To calibrate the printer from the HP Toolbox 34 4 Operational theory Engine contol SyStem seated cox u EN sak as oa e asap pao xe dando 36 Basic sequence Of operation u u eene edet ont re to teda enn ond e de s IRR a RUN 36 Power on SEQUENCE
8. Loading Tray 1 Tray 1 the single sheet priority feed slot prints single sheets of print media or a single envelope Use Tray 1 when feeding one sheet of paper or one envelope postcard label HP LaserJet glossy paper HP LaserJet Photo paper or transparency You can also use Tray 1 to print the first page on different media than the rest of the document ENWW Install input devices 23 For information about loading special print media such as envelopes labels and transparencies see Print media specifications on page 13 To load Tray 1 1 Media guides ensure that the media is correctly fed into the printer and that the print is not skewed Slide the media width guides slightly wider than the print media 2 Feed print media into Tray 1 with the side to be printed down and the top short edge in first Make sure that the media is inserted far enough into the printer for the paper feed mechanism to grab the media The paper will reach the sensor after 140 mm 5 5 inches has been inserted The printer will then pause for 5 second before it pulls the paper into the printer HP recommends holding the paper on both sides when inserting ET NOTE Light weight paper may buckle if held only on the short far edge as it is inserted As paper is inserted it trips the registration shutter For light weight paper holding it on both sides near the slot increases the ability for the paper to appropriately trip this shutter
9. Tray 2 sheet input tray internal components on page 195 CAP SHAFT CONDUCTIVE Internal components 2 of 3 on page 169 CASSETTE 1 1916 000 Assembly locations on page 157 CASSETTE 1 1916 000 Tray 2 input tray cassette on page 189 CASSETTE 1 1945 000 250 cassette on page 193 CASSETTE CASSETTE BODY ASS Y 1 1945 000 Tray 3 input tray cassette on page 203 Tray 2 input tray cassette on page 189 CASSETTE BODY ASS Y Tray 3 input tray cassette on page 203 CLAMP FFC Internal components 1 of 3 page 165 Alphabetical parts list 215 Table 7 22 Alphabetical parts list continued Description Part number Table and page CLAMP FFC Internal components 3 of 3 on page 173 CLAW MD PLATE RELEASE LEFT Tray 2 input tray cassette on page 189 CLAW MD PLATE RELEASE LEFT Tray 3 input tray cassette on page 203 CLAW MD PLATE RELEASE RIGHT CLAW MD PLATE RELEASE RIGHT Tray 2 input tray cassette on page 189 Tray 3 input tray cassette on page 203 CLAW MIDDLE PLATE LEFT Tray 2 input tray cassette on page 189 CLAW MIDDLE PLATE LEFT Tray 3 input tray cassette on page 203 CLAW MIDDLE PLATE RIGHT Tray 2 input tray cassette on page 189 CLAW MIDDLE PLAT
10. SHAFT FRONT DOOR Internal components 2 of 3 on page 169 PLATE PANEL FIX RIGHT FRONT Internal components 2 of 3 on page 169 GUIDE CASSETTE FRONT RIGHT Internal components 2 of 3 on page 169 GUIDE CASSETTE FRONT LEFT Internal components 2 of 3 on page 169 PLATE HEAT INSULATING Internal components 2 of 3 on page 169 Numerical parts list 245 Table 7 23 Numerical parts list continued Part number Description Table and page LEVER CONNECTING LEFT Internal components 2 of 3 on page 169 CAM LEFT Internal components 2 of 3 on page 169 SADDLE WIRE Internal components 2 of 3 on page 169 FEEDER UNIT JOINT CABLE CAM HINGE RIGHT Internal components 2 of 3 on page 169 Internal components 2 of 3 on page 169 LEVER CONNECTING RIGHT Internal components 2 of 3 on page 169 BASE MOTOR Internal components 2 of 3 on page 169 CLUTCH MECHANICAL Internal components 2 of 3 on page 169 SPRING LEAF Internal components 2 of 3 on page 169 PLATE Internal components 2 of 3 on page 169 BUSHING Internal components 2 of 3 on page 169 STOP CLUTCH Internal components 2 of 3 on page 169 MOTOR STEPPING DC Internal components 2 of 3 on page 169 SOLENOID Internal components 2 of 3 on page 169
11. ARM OPEN CLOSE Internal components 1 of 3 on page 165 ARM PAPER RETAINER LEFT RC1 5096 000CN Internal components 2 of 3 on page 169 ARM PAPER RETAINER RIGHT RC1 5097 000CN Internal components 2 of 3 on page 169 ARM PLATE LOCK RELEASE MD Tray 3 input tray cassette on page 203 212 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description ARM PLATE LOCK RELEASE MD Part number Table and page Tray 2 input tray cassette on page 189 ARM REMNANT INDICATION Tray 2 input tray cassette on page 189 ARM REMNANT INDICATION Tray 3 input tray cassette on page 203 BACK END LIMIT PLATE ASS Y BACK END LIMIT PLATE ASS Y Tray 2 input tray cassette on page 189 Tray 3 input tray cassette on page 203 BASE PLATE FIXING Fuser assembly on page 183 BASE MOTOR Internal components 2 of 3 on page 169 BASE MOTOR Tray 2 sheet input tray internal components on page 195 BELT TRANSMISSION Main drive assembly on page 179 BODY CASSETTE Tray 2 input tray cassette on page 189 BODY CASSETTE Tray 3 input tray cassette on page 203 BRACKET CARD READER Internal components 1 of 3 on page 165 BRACKET LEFT REAR Internal components 1 of 3 on page 165 BRACKET RIGHT REAR Internal components
12. PLATE CONNECTOR Internal components 3 of 3 on page 173 COVER CONTROLLER Internal components 3 of 3 on page 173 LID CONTROLLER Internal components 3 of 3 on page 173 HOLDER CABLE LEFT Internal components 3 of 3 on page 173 HOLDER DC CABLE Internal components 3 of 3 on page 173 HOLDER CABLE UPPER Internal components 3 of 3 on page 173 HOLDER DRAWER Internal components 3 of 3 on page 173 CONNECTOR DRAWER Internal components 3 of 3 on page 173 SCANNER UNIT Internal components 3 of 3 on page 173 POWER SUPPLY PCB ASS Y Internal components 3 of 3 on page 173 POWER SUPPLY ASS Y Internal components 3 of 3 on page 173 Numerical parts list 247 Table 7 23 Numerical parts list continued Part number Description POWER SUPPLY PCB ASS Y Table and page Internal components 3 of 3 on page 173 HIGH VOLTAGE PCB ASS Y Internal components 3 of 3 on page 173 POWER CABLE Internal components 3 of 3 on page 173 POWER CONTROLLER CABLE FIXING SENSOR CABLE Internal components 3 of 3 on page 173 Internal components 3 of 3 on page 173 DRIVE CABLE Internal components 3 of 3 on page 173 CONNECTOR SNAP TIGHT BK Internal components 3 of 3 on page 173 CONNECTOR SNAP TIGHT BK Internal components 3
13. BUSHING Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 BUSHING b Paper pickup feeder assembly Tray 3 on page 207 BUTTON CONTROL PANEL 1 Control panel assembly on page 177 BUTTON CONTROL PANEL 2 Control panel assembly on page 177 214 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page BUTTON CONTROL PANEL 3 Control panel assembly on page 177 CABLE CPR Internal components 3 of 3 on page 173 CABLE FLAT Internal components 3 of 3 on page 173 CABLE FLAT CABLE FLAT Internal components 3 of 3 on page 173 Internal components 3 of 3 on page 173 CABLE OPTION SENSOR Paper pickup feeder assembly Tray 3 on page 207 CAM HINGE RIGHT Internal components 2 of 3 on page 169 CAM LEFT Internal components 2 of 3 on page 169 CAM PRESSURE RELEASE Fuser assembly on page 183 CAM RELEASE Main drive assembly on page 179 CAM GEAR 26T Internal components 2 of 3 on page 169 CAM GEAR 26T CAP CONTINUITY Tray 2 sheet input tray internal components on page 195
14. 24 Chapter2 Installation ENWW Installing supplies Print cartridges When a print cartridge approaches the end of useful life the control panel displays a message recommending that you order a replacement The printer can continue to print using the current print cartridge until the control panel displays a message instructing you to replace the cartridge The printer uses four colors and has a different print cartridge for each color black K cyan C magenta M and yellow Y Replace a print cartridge when the printer control panel displays one of the following messages Replace yellow cartridge Replace magenta cartridge Replace cyan cartridge Replace black cartridge The control panel display also indicates the color that should be replaced unless a genuine HP cartridge is not currently installed To change the print cartridge 1 Turn off the printer 2 Open the front door CAUTION Do not place anything on the transfer belt ETB which is located on the inside of the front door 3 Remove the used print cartridge from the printer ENWW Install input devices 25 4 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling 5 Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back A CAUTION Do not touch the shutter or the surface of the roller 6 Remove t
15. GUIDE REGISTRATION Paper pickup feeder assembly Tray 3 on page 207 PLATE REG GROUNDING 1 PLATE REG GROUNDING 2 Paper pickup feeder assembly Tray 3 on page 207 Paper pickup feeder assembly Tray 3 on page 207 COVER PICKUP FEED FRAME Paper pickup feeder assembly Tray 3 on page 207 GUIDE PRE TRANSFER Paper pickup feeder assembly Tray 3 on page 207 ROLLER REGISTRATION DRIVE Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 ROLLER REGISTRATION A Paper pickup feeder assembly Tray 3 on page 207 ROLLER REGISTRATION B Paper pickup feeder assembly Tray 3 on page 207 ROLLER REGISTRATION C Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 RESISTOR 400 OHM 0 5W Paper pickup feeder assembly Tray 3 on page 207 SPRING TENSION Paper pickup feeder assembly Tray 3 on page 207 PHOTO INTERRUPTER SENSOR Paper pickup feeder assembly Tray 3 on page 207 CABLE OPTION SENSOR Paper pickup feeder assembly Tray 3 on page 207 PAPER PICKUP DRIVE ASS Y Paper pickup feeder assembly Tray 3 on page 207 SCREW TAPPING TRUSS HEAD
16. Print cartridge replacement 1 Open the front door CAUTION Do not place anything on the transfer belt ETB which is located the inside of the front door 2 Remove the used print cartridge from the printer i 3 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling 62 Chapter 5 Removal and replacement ENWW ENWW 5 6 Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from back to front A CAUTION Do not touch the shutter or the surface of the roller Remove the orange shipping locks and the orange shipping tape from the new print cartridge Discard the shipping tape and shipping locks according to local regulations Align the print cartridge with the tracks inside the printer and using the handles insert the print cartridge until it is firmly seated Removal and replacement procedures 63 7 Firmly close the front door After a short time the control panel should display Ready NOTE cartridge is the wrong slot or is the wrong type for the printer the control panel will display one of the following messages Incorrect yellow Incorrect magenta Incorrect cyan or Incorrect black 8 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycl
17. SCREW RS M3X8 Main drive assembly on page 179 SCREW TAPPING TRUSS HEAD M4X8 Main drive assembly on page 179 SE RING Main drive assembly on page 179 RING E Main drive assembly on page 179 SPRING TORSION Fuser assembly on page 183 BUSHING Fuser assembly on page 183 BUSHING Fuser assembly on page 183 RIB ENTRANCE GUIDE Fuser assembly on page 183 FLAG INLET GUIDE PAPER DELIVERY UPPER Fuser assembly on page 183 Fuser assembly on page 183 FLAG PAPER DELIVERY Fuser assembly on page 183 FILM GUIDE ASS Y 110v FILM GUIDE ASS Y 220v Fuser assembly on page 183 Fuser assembly on page 183 GUIDE PAPER DELIVERY LOWER Fuser assembly on page 183 FLAG INTERTWINE PREVENTION Fuser assembly on page 183 BUSHING Fuser assembly on page 183 PLATE PRESSURE LEFT Fuser assembly on page 183 PLATE PRESSURE RIGHT Fuser assembly on page 183 Numerical parts list 251 Table 7 23 Numerical parts list continued Part number Description HOLDER RESISTOR Table and page Fuser assembly on page 183 SPRING GROUNDING Fuser assembly on page 183 SPRING GROUNDING Fuser assembly on page 183 SPRING GROUNDING Fuser assembly on page 183 GUIDE CONTACT SENSOR SUPPORT Fuser assembly on page 183 ROLLER PRESSURE Fuser
18. rete pere e dE OI e p 130 Configuration page ioo ete eer epe e E c e Eee el 131 Everit log tac Diete tee 132 Supplies Status 132 Fuser cleaning pagay man adnan ana moi 133 Print quality troubleshooting 133 Control panel messages error codes 133 Alert and warning messages 133 Critical error 135 Supplies 135 Status messages ot ea Le ea pee 138 Status log only Messages nr an rite tee e fr eee Pr done trad 139 DEVICE MENU PR EDS 139 Restoring the factory set defaults 139 To restore the factory set defaults 139 General print quality issues ih etti Mete ib ee M Rp A MR CR Re IARE REAPER 139 Solving issues with color documents 143 aa naa dhl acai d unns edm 146 FIP TODIDO sty Su pletri sede breit 146 To View HIP TOODO itio e bec e u w asi assiya 146 Troubleshooting tab oe a eet eae eee endo p re 146 Print quality troubleshooting 146 Printer Calibrationw xis cte roe eti nr e leis epe etd 146 Cleaning page 5 repre e eie i a 146 GConftig ration page eec eret der ree 147 Diagnostic resOUr
19. 1 5200 000 ENWW Removal and replacement procedures 85 2 Remove nine 9 screws from the rear plate 1 5227 000 3 Remove the rear plate 1111111 86 Chapter5 Removal and replacement ENWW 5 Remove four 4 screws from the DC controller 1 Four 4 screws 6 Remove the DC controller PCB assembly RM1 1975 O00CN To replace the DC controller follow steps 1 through 6 above in reverse order ENWW Removal and replacement procedures 87 Separation pad removal and replacement Use the following procedure to remove the separation pad 1 Remove Tray 2 shown or optional Tray 2 RE Sit 3 Remove the separation pad assembly 1 5356 000 To replace the separation pad follow steps 1 through 3 above in reverse order NOTE Align the tabs with the two 2 slots and then replace the separation pad 88 Chapter 5 Removal and replacement ENWW Paper pickup roller removal and replacement Use the following procedures to remove the paper pickup roller 1 Open the front door 2 Remove the print cartridges f ENWW Removal and replacement procedures 89 3 Remove two 2 screws 1 Two 2 screws 4 Remove the pre transfer guide RC1 5419 000CN nnm 90 Chapter 5 Removal and replacement ENWW 6 Rotating it towards the back remove the paper pickup roller RC1 5440 000CN To replace
20. 2 9 SPRING TENSION 2 40 SHAFT DRUM GEAR 4 A41 CONNECTOR 2P 2 42 CONNECTOR SNAP TIGHT BK 2 A43 CLIP CABLE 5 A44 CLIP EDGE 1 A45 SCREW RS M3X8 18 46 SCREW TAPPING TRUSS HEAD M4X8 2 A47 SE RING 1 48 RING i 2 180 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 181 FUSER ASS Y SR5 gt 12 j5005 49 d 22 Figure 7 10 Fuser assembly 182 Chapter7 Parts and diagrams ENWW ENWW Table 7 13 Fuser assembly Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 i i k r Description Not set up as a service part FUSER ASS Y 110v FUSER ASS Y 220v SPRING TORSION BUSHING BUSHING RIB ENTRANCE GUIDE FLAG INLET GUIDE PAPER DELIVERY UPPER FLAG PAPER DELIVERY FILM GUIDE ASS Y 110v FILM GUIDE ASS Y 220v GUIDE PAPER DELIVERY LOWER FLAG INTERTWINE PREVENTION BUSHING PLATE PRESSURE LEFT PLATE PRESSURE RIGHT HOLDER RESISTOR SPRING GROUNDING SPRING GROUNDING SPRING GROUNDING GUIDE CONTACT SENSOR SUPPORT ROLLER PRESSURE ROLLER FACE DOWN BENDING PIN DOWEL CAM PRESSURE RELEASE FLAG PRESSURE RELEASE HOLDER PRESSURE RELEASE GEAR SPRING LEAF BUSHING BUSHING SPRING COMPRESSION RING E RING E Part number Qty RM1 1820 000CN 1 RM1 1821 000CN 1 1 Internal assemblies 183 Ref Description Part numb
21. 244 Chapter 7 SCREW TAPPING TRUSS HEAD M4X8 Parts and diagrams Internal components 1 of 3 on page 165 ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page SHAFT TOGGLE Internal components 1 of 3 on page 165 SHAFT ETB DRIVE Internal components 1 of 3 on page 165 SPRING GROUNDING Internal components 1 of 3 on page 165 SPRING GROUNDING SPRING GROUNDING Internal components 1 of 3 on page 165 Internal components 1 of 3 on page 165 SPRING GROUNDING Internal components 1 of 3 on page 165 COVER INSIDE LEFT Internal components 1 of 3 on page 165 ARM INTERLOCK SWITCH Internal components 1 of 3 on page 165 SPRING COMPRESSION Internal components 1 of 3 on page 165 PHOTO INTERRUPTER SENSOR Internal components 1 of 3 on page 165 FOOT RUBBER Internal components 1 of 3 on page 165 GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 on page 165 GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 on page 165 INTERNAL COMPONENTS 2 Internal components 2 of 3 on page 169 CAP SHAFT CONDUCTIVE Internal components 2 of 3 on page 169 SCREW RS M3X6 Internal components 2 of 3 on page 169 COVER PICK UP FEED CABLE Internal components 2 of 3 on page 169
22. 287 288 Index ENWW 2006 Hewlett Packard Development Company L P www hp com CB373 90930
23. HOLDER DRUM Internal components 1 of 3 on page 165 HOLDER DRUM Internal components 1 of 3 on page 165 HOLDER FAN RETAINER Internal components 1 of 3 on page 165 HOLDER MEMORY CONTROLLER Internal components 1 of 3 on page 165 HOLDER PAD Tray 2 input tray cassette on page 189 HOLDER PAD HOLDER PAD HOLDER PAD Tray 2 input tray cassette on page 189 Tray 2 input tray cassette on page 189 Tray 3 input tray cassette on page 203 HOLDER PAD Tray 3 input tray cassette on page 203 HOLDER PAD Tray 3 input tray cassette on page 203 HOLDER PAPER PICKUP ROLLER Paper pick up feeder assembly for Tray 2 on page 199 HOLDER PAPER PICKUP ROLLER Paper pickup feeder assembly Tray 3 on page 207 HOLDER PAPER RETAINING Tray 2 input tray cassette on page 189 HOLDER PAPER RETAINING Tray 3 input tray cassette on page 203 HOLDER PAPER WIDTH SENSOR Paper pick up feeder assembly for Tray 2 on page 199 HOLDER PRESSURE RELEASE GEAR Fuser assembly on page 183 HOLDER RESISTOR Fuser assembly on page 183 HOLDER SEPARATION Tray 2 input tray cassette on page 189 Alphabetical parts list 225 Table 7 22 Alphabetical parts list continued Description Part number Table and page HOLDER SEPARATION Tray 3 input tray cas
24. The printer enters INTR after the end of LSTR when the print command is input from the formatter The engine control system coordinates all printer functions It drives the laser scanner system the image formation system and the pickup and feed system The engine control system contains the following components DC controller PCB e Low voltage power supply unit e High voltage power supply 36 Chapter 4 Operational theory ENWW ENWW Engine control system DC controller PCB Formatter High voltage power supply PCB Figure 4 1 Engine control system Power on sequence The power on sequence is for the purpose of the printer initialization and checking for possible malfunctions The following is the sequence from when the printer is turned on until it enters STBY mode 1 Oe je gt 10 11 Power on Central processing unit CPU initialization ASIC initialization Video interface communication start Residual paper check by each sensor signaling paper presence Initial drive for main motor pickup motor and fuser delivery motor Fuser heater initial drive by controlling fuser temperature targeting for 100 C Initial drive for scanner motor Failure Abnormality check e Detect scanner failure e Fuser failure e Door open during the above periods Communication with memory tag Cartridge presence detection Motors and fans The DC controller
25. Tray 2 sheet input tray internal components on page 195 SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette on page 189 SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette on page 189 SCREW TAPPING TRUSS HEAD M3X6 Tray 3 input tray cassette on page 203 SCREW TAPPING TRUSS HEAD M3X8 External panels and covers 1 of 2 on page 159 SCREW TAPPING TRUSS HEAD M4X8 External panels and covers 2 of 2 on page 161 SCREW TAPPING TRUSS HEAD M4X8 Upper assembly cover on page 163 SCREW TAPPING TRUSS HEAD M4X8 Internal components 1 of 3 on page 165 SCREW TAPPING TRUSS HEAD M4X8 Main drive assembly on page 179 ENWW Alphabetical parts list 233 Table 7 22 Alphabetical parts list continued Description Part number Table and page SCREW TAPPING TRUSS HEAD M4X8 Tray 2 input tray cassette on page 189 SCREW TAPPING TRUSS HEAD M4X8 Paper pick up feeder assembly for Tray 2 on page 199 SCREW TAPPING TRUSS HEAD M4X8 Tray 3 input tray cassette on page 203 SCREW TAPPING TRUSS HEAD M4X8 Paper pickup feeder assembly Tray 3 on page 207 SCREW TP External panels and covers 2 of 2 on page 161 SCREW W WASHER M3X8 Internal components 3 of 3 on page 173 SCREW W WASHER 4 18 Internal components 2 of 3 on page 169 SE RING Main
26. Windows 2000 and Windows XP e Microsoft Windows Server 2003 The following table lists the software that is available for your operating system Table 1 2 HP Color LaserJet 1600 printer software Feature Windows 98 Second Windows 2000 Windows XP Edition Me Windows Installer Windows printer driver HP Toolbox software V Software for Windows When you install the software for Windows you can directly connect the printer to a computer by using a USB cable See the Getting Started Guide for installation instructions and see the Readme file for the latest software information The following software is available to all users of the printer Printer drivers A printer driver is a software component that provides access to printer features and provides the means for the computer to communicate with the printer Using Help The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver the F1 key on the computer keyboard or the question mark symbol in the upper right Software 11 corner of the printer driver These Help dialog boxes give detailed information about the specific printer driver Help for the printer driver is separate from the Help for your program HP Toolbox You must perform a complete software installation to use the HP Toolbox The HP Toolbox provides links to printer status information and help information such as the user gu
27. of 2 on page 159 PAPER FEEDER PCB ASS Y Tray 2 sheet input tray internal components on page 195 PAPER FEEDER PCB ASS Y Paper pickup feeder assembly Tray 3 on page 209 PAPER PICKUP DRIVE ASS Y Paper pick up feeder assembly for Tray 2 on page 199 PAPER PICKUP DRIVE ASS Y Paper pickup feeder assembly Tray 3 on page 207 Alphabetical parts list 227 Table 7 22 Alphabetical parts list continued Description PAPER PICKUP FEEDER ASS Y PAPER PICKUP FEEDER ASSEMBLY Part number Table and page Paper pick up feeder assembly for Tray 2 on page 199 Assembly locations on page 157 PAPER PICKUP ROLLER RC1 5440 000CN 250 sheet input tray cassette on page 193 PAPER PICKUP ROLLER RC1 5440 000CN Tray 3 input tray cassette on page 203 PAPER PICKUP ROLLER RC1 5440 000CN Paper pickup feeder assembly Tray 3 on page 207 PCB ASS Y LOCATION DIAGRAM PCB assembly location Tray 2 on page 187 PCB ASS Y LOCATION DIAGRAM Paper pickup feeder assembly Tray 3 on page 209 PHOTO INTERRUPTER SENSOR Internal components 1 of 3 on page 165 PHOTO INTERRUPTER SENSOR Fuser assembly on page 183 PHOTO INTERRUPTER SENSOR PHOTO INTERRUPTER SENSOR Paper pick up feeder assembly for Tray 2 on page 199 Paper pickup feeder assembly Tray 3 on page 207 PICKUP
28. 5 Unplug the control panel cable 74 Chapter5 Removal and replacement ENWW 6 Insert a screwdriver to loosen the release tab on each side of the upper face cover gt 7 Remove the upper face cover 1 5174 000 8 Remove four 4 screws from the upper cover 1 5176 000 ENWW Removal and replacement procedures 75 9 Lift up and remove the face down cover 1 5173 000 10 Remove the output tray by releasing the tabs 1 Release tabs 11 Unplug the harness from the fuser motor 76 Chapter 5 Removal and replacement ENWW 12 Open two 2 clips and remove one 1 clip to remove the fuser connector 1 Open clips 2 Remove clip 1 Fuser connector 2 Remove clip from the board by pulling up ENWW Removal and replacement procedures 7T 13 Unplug two 2 3 pin optical encoder wires 14 Unplug the red high voltage bias wire 15 Remove the thermistor wire 78 Chapter5 Removal and replacement ENWW 16 Remove the wiring harness 1 Three 3 screws 18 Gently rocking if necessary roll the fuser 1 1820 00 for 110 or RM1 1821 000CB for 220V forward to remove ENWW Removal and replacement procedures 79 Use the following procedure to replace the fuser 1 Align the fuser tabs with their respective holes 2 Complete replacement by following steps 1 through 18 above in reverse order ET NOTE When repl
29. COMPRESSION Internal components 2 of 3 on page 169 SPRING COMPRESSION Main drive assembly on page 179 SPRING COMPRESSION Main drive assembly on page 179 SPRING COMPRESSION Fuser assembly on page 183 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 sheet input tray internal components on page 195 SPRING COMPRESSION Tray 2 sheet input tray internal components on page 195 SPRING COMPRESSION Paper pick up feeder assembly for Tray 2 on page 199 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING C
30. Engine control system Basic sequence of operation The operational sequence of the printer is controlled by the microcomputer on the DC controller printed circuit board PCB The purposes of each period from power on until the main motor stops after the completion of printing are listed below See General timing chart on page 56 for a detailed timing chart Table 4 1 Basic operational sequence Period Purpose Remarks WAIT wait period From power on until the end of the main motor initial drive Detects whether or not the print cartridge is installed To clear the drum surface potential and to clean the ETB STBY standby period INTR initial rotation period From the end of WAIT or LSTR until the input of print command from the formatter Or from the end of LSTR until power off From the input of print command from the formatter until the pick up solenoid is turned on To keep the printer ready to print To stablize the photosensitive drum sensitivity for print preparation PRINT print period From the end of INTR until the developing high voltage is off To form the image on the photosensitive drum based on the VIDEO signals input from the formatter and to transfer the toner image onto paper LSTR last rotation period From the developing high voltage off until the main motor stops rotating To deliver the last page completely Also used to clean the ETB
31. HOLDER DRUM Part number Qty RF 15 14 1 Internal assemblies 165 Ref Description Part number Qty 30 LINK SHUTTER 1 31 PLATE PRESSURE LEFT 4 32 SPRING TORSION 4 33 PLATE SHAFT 4 34 ARM OPEN CLOSE 3 35 ARM OPEN CLOSE 1 36 SPRING TORSION s 4 37 ROD LEFT 5 1 38 SPRING GROUNDING 1 39 GUIDE CASSETTE FRONT LEFT 1 40 GUIDE CASSETTE REAR LEFT 1 41 RING E 2 42 ARM LASER SHUTTER 1 43 DUCT FAN T 1 44 SPRING TENSION 1 45 MEMORY CONTROLLER PCB ASS Y 1 46 DUCT FAN UPPER 1 47 DUCT FAN LOWER t 1 48 HOLDER MEMORY CONTROLLER 1 49 FLAG PRESSURE RELEASE SENSOR 1 50 CLAMP FFC 2 501 SCREW TAPPING TRUSS 4 8 1 A01 SHAFT TOGGLE 1 A02 SHAFT ETB DRIVE 1 A03 SPRING GROUNDING 4 A04 SPRING GROUNDING u 4 A05 SPRING GROUNDING 1 06 SPRING GROUNDING 3 A07 COVER INSIDE LEFT 1 A08 ARM INTERLOCK SWITCH 1 09 SPRING COMPRESSION 1 A10 PHOTO INTERRUPTER SENSOR 1 A11 FOOT RUBBER 1 12 GUIDE CASSETTE REAR RIGHT 1 A13 GUIDE CASSETTE FRONT RIGHT i 1 166 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 167 INTERNAL COMPONENT 2 Figure 7 6 Internal components 2 of 3 ENWW Parts and diagrams 168 Chapter 7 ENWW Table 7 9 Internal components 2 of 3 Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Description Not set up as a
32. M4X8 t 2 A01 CROSSMEMBER FRONT 1 A02 CROSSMEMBER REAR 1 A03 CROSSMEMBER MIDDLE 1 A04 CROSSMEMBER LOWER REAR i 2 A05 GUIDE PAPER SENSOR CABLE 1 t 1 A06 GUIDE PAPER SENSOR CABLE 2 1 07 GEAR 29T 1 A08 GEAR 29T 1 A09 SPRING COMPRESSION 1 10 2 11 COVER OPTION RIGHT 1 A12 OPTION FRAME LEFT ASS Y 1 A13 FRAME OPTION LEFT u 1 A14 OPTION FRAME RIGHT ASS Y 1 A15 FRAME OPTION RIGHT i 1 196 Chapter7 Parts and diagrams ENWW ENWW Input devices 197 PAPER PICK UP FEEDER ASS Y 501 Figure 7 15 Paper pick up feeder assembly for Tray 2 ENWW Parts and diagrams 198 Chapter 7 ENWW Table 7 18 Paper pick up feeder assembly for Tray 2 uana a ac ii 42 iiCQiuiiuiiiii pai i 2 NK i2 EEE Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 501 A01 02 A03 A04 A05 lt Description Not set up as a service part PAPER PICKUP FEEDER ASS Y GUIDE REGISTRATION PLATE REG GROUNDING 1 PLATE REG GROUNDING 2 FLAG SENSOR SPRING TORSION COVER SENSOR TOP GUIDE PRE TRANSFER ROLLER REGISTRATION DRIVE BUSHING SHUTTER REGISTRATION SPRING TO
33. P PICKUP GEAR ASS Y Internal components 2 of 3 on page 169 GEAR 57T 20T Internal components 2 of 3 on page 169 GEAR 43T 16T Internal components 2 of 3 on page 169 GEAR 47T 26T Internal components 2 of 3 on page 169 GEAR 40T 43T Internal components 2 of 3 on page 169 CAM GEAR 26T Internal components 2 of 3 on page 169 SPRING COMPRESSION Internal components 2 of 3 on page 169 RING E Internal components 2 of 3 on page 169 246 Chapter 7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page SCREW RS M3X6 Internal components 2 of 3 on page 169 SCREW RS M3X8 Internal components 2 of 3 on page 169 SCREW W WASHER M4X18 Internal components 2 of 3 on page 169 SCREW TAPPING TRUSS HEAD 4 8 Internal components 2 of 3 on page 169 GEAR 29T Internal components 2 of 3 on page 169 GEAR 29T Internal components 2 of 3 on page 169 SPRING COMPRESSION Internal components 2 of 3 on page 169 INTERNAL COMPONENTS 3 Internal components 3 of 3 on page 173 GUIDE CABLE UPPER Internal components 3 of 3 on page 173 PLATE SHIELD Internal components 3 of 3 on page 173 PLATE SHIELD FRONT Internal components 3 of 3 on page 173
34. RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 276 AppendixB Product warranty statements ENWW Print Cartridge Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP Customer Support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEM
35. Walk around 9 i P Figure 1 6 Control panel layout 1 Color print cartridge indicators 2 Attention light amber 3 Ready light green 4 Cancel Job button 5 Message area 6 Right arrow E button Select 25 button 8 Left arrow button Display Figure 1 7 Control panel display The printer display gives you information about the printer job status and levels of supplies 1 Message area 2 Supplies gauges 3 Print cartridge colors are indicated from left to right black yellow cyan and magenta 10 Chapter 1 Product information ENWW Software ENWW This section contains information about the software used with the HP Color LaserJet 1600 printer Supported drivers Software and supported operating systems For easy printer setup and access to the full range of printer features HP strongly recommends that you install the software that is provided Not all software is available in all languages See the Getting Started Guide for installation instructions and see the Readme file for the latest software information The most recent drivers additional drivers and other software are available from the Internet and other sources The printer supports the following operating systems e Microsoft Windows 98 Second Edition and Windows Millennium Edition Me Add Printer installation e Microsoft
36. on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING TENSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 BACK END LIMIT PLATE ASS Y Tray 2 input tray cassette on page 189 MIDDLE PLATE ASS Y Tray 2 input tray cassette on page 189 LEFT PAPER SIDE END ASS Y Tray 2 input tray cassette on page 189 RIGHT PAPER SIDE END ASS Y Tray 2 input tray cassette on page 189 GUIDE CASSETTE DUPLEX UPPER Tray 2 input tray cassette on page 189 254 Chapter 7 SCREW TAPPING TRUSS HEAD M4X8 Parts and diagrams Tray 2 input tray cassette on page 189 ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page CASSETTE BODY ASS Y Tray 2 input tray cassette on page 189 BODY CASSETTE Tray 2 input tray cassette on page 189 PLATE BACK END LIMIT LARGE Tray 2 input tray cassette on page 189 ARM BACK END LOCK PLATE BACK END LIMIT SMALL Tray 2 input tray cassette on page 189 Tray 2 input tray cassette on page 189 LEVER BACK END
37. 1 RM1 1975 000CN 1 1 Internal assemblies 187 CASSETTE Input devices Figure 7 12 Tray 2 input tray cassette 188 Chapter 7 ENWW Parts and diagrams ENWW Table 7 15 Tray 2 input tray cassette Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 24A 24B 25 26 27 501 A01 02 uu MM Description Not set up as a service part CASSETTE PANEL FRONT GUIDE CASSETTE DUPLEX LOWER STOPPER CASSETTE LEFT STOPPER CASSETTE RIGHT ARM CLAW RELEASE LEFT ARM CLAW RELEASE RIGHT ARM REMNANT INDICATION ARM PLATE LOCK RELEASE MD SIZE PLATE PAPER SPRING GROUNDING SPRING GROUNDING PLATE CASSETTE REINFORCEMENT ARM MD PLATE RELEASE LEFT CLAW MD PLATE RELEASE LEFT ARM MD PLATE RELEASE RIGHT CLAW MD PLATE RELEASE RIGHT SPRING COMPRESSION SPRING COMPRESSION SPRING TENSION SPRING COMPRESSION SPRING COMPRESSION SPRING COMPRESSION BACK END LIMIT PLATE ASS Y MIDDLE PLATE ASS Y LEFT PAPER SIDE END ASS Y RIGHT PAPER SIDE END ASS Y SEPARATION ASS Y GUIDE CASSETTE DUPLEX UPPER FEED ASS Y SCREW TAPPING TRUSS HEAD M4X8 CASSETTE BODY ASS Y BODY CASSETTE Part number 1 1916 000 1 1922 000 1 1923 000 Qty 1 Input devices 189 Ref Description Part number Qty A03 PLATE BACK END
38. 1 of 3 on page 165 BUSHING External panels and covers 2 of 2 on page 161 BUSHING Internal components 1 of 3 on page 165 BUSHING Internal components 1 of 3 on page 165 BUSHING Internal components 1 of 3 on page 165 BUSHING Internal components 2 of 3 on page 169 BUSHING Main drive assembly on page 179 BUSHING Main drive assembly on page 179 BUSHING Main drive assembly on page 179 Alphabetical parts list 213 Table 7 22 Alphabetical parts list continued Description Part number Table and page BUSHING Main drive assembly on page 179 BUSHING Fuser assembly on page 183 BUSHING T Fuser assembly on page 183 BUSHING Fuser assembly on page 183 BUSHING Fuser assembly on page 183 BUSHING Fuser assembly on page 183 BUSHING Tray 2 sheet input tray internal components on page 195 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pickup feeder assembly Tray 3 on page 207
39. 1000 Black print cartridge 10 1001 Cyan print cartridge 10 1002 Magenta print cartridge 10 1003 Yellow print cartridge Install the correct print cartridge HP supplies installed The printer transitioned from having one or more non HP supplies to having all HP supplies installed No action required Install supplies The supplies gauge will display the consumption levels of print cartridges Multiple supplies are not installed Install correct print cartridges Non HP supply in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges A non HP cloned or refilled supply has been installed that is not made by HP and was overridden If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 or go to the HP anti counterfeit Web site at http www hp com go anticounterfeit Service or repairs required as a result of using non HP supplies is not covered under HP warranty ENWW Troubleshooting tools 137 Control panel message Description Recommended action ORDER SUPPLIES alternates with Ready The supplies gauge will display the consumption levels of print cartridges Multiple supplies are low For more information go to the HP Color LaserJet 1600 toolbox and click Supplies Status To order supplies online click Order Supplies Replace Supplies The supplies gauge will display the
40. 193 INTERNAL COMPONENTS 2 26 us 2224 Dx 3 9 13 a 13 Figure 7 14 Tray 2 input tray internal components 194 Chapter 7 Parts and diagrams ENWW ENWW Table 7 17 Tray 2 sheet input tray internal components SSS L L LL __L_L_ gt PEP9 E l U7y gt gt gt gt gt gt gt 32 BDBl l l ClElElE AFP SSS Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 ELLE Description Not set up as a service part INTERNAL COMPONENTS CAP CONTINUITY COVER CASSETTE DUST BASE MOTOR CLUTCH MECHANICAL SPRING LEAF BUSHING HOLDER DRAWER CONNECTOR HOLDER SWING GEAR PLATE GROUNDING COVER OPTION FRONT COVER OPTION LEFT COVER PCB SHAFT POSITIONING COVER SWING GEAR STOP CLUTCH SOLENOID PICKUP GEAR ASS Y COVER OPTION RIGHT GEAR 47T 26T GEAR 40T 43T CAM GEAR 26T GEAR 19T GEAR 18T SPRING COMPRESSION SPRING TENSION CONNECTOR DRAWER SADDLE WIRE SCREW RS M3X8 SPRING GROUNDING GUIDE CASSETTE FRONT LEFT GUIDE CASSETTE REAR LEFT SCREW RS M3X8 Part number RC1 5200 000CN Qty RF 3 Input devices 195 Ref Description Part number Qty 33 GUIDE CASSETTE REAR RIGHT 1 34 GUIDE CASSETTE FRONT RIGHT 1 35 SCREW RS M3X8 3 36 PAPER FEEDER PCB ASS Y 1 501 SCREW TAPPING TRUSS HEAD
41. 3 on page 169 RC1 5097 000CN ARM PAPER RETAINER RIGHT Internal components 2 of 3 on page 169 RC1 5147 000CN SPRING GROUNDING Internal components 2 of 3 on page 169 RC1 5173 000CN COVER FACE DOWN External panels and covers 1 of 2 on page 159 RC1 5174 000CN COVER UPPER FACE S External panels and covers 1 of 2 on page 159 RC1 5176 000CN COVER UPPER Upper assembly cover on page 163 RC1 5178 000CN COVER INSIDE UPPER Upper assembly cover on page 163 RC1 5183 000CN COVER LEFT External panels and covers 1 of 2 on page 159 RC1 5184 000CN COVER CASSETTE LEFT External panels and covers 1 of 2 on page 159 RC1 5188 000CN COVER CASSETTE RIGHT External panels and covers 2 of 2 on page 161 266 Chapter7 Parts and diagrams ENWW Table 7 23 Numerical parts list continued Part number Description Table and page RC1 5200 000CN COVER CASSETTE DUST External panels and covers 1 of 2 on page 159 RC1 5200 000CN COVER CASSETTE DUST External panels and covers 2 of 2 on page 161 RC1 5200 000CN COVER CASSETTE DUST Tray 2 sheet input tray internal components on page 195 RC1 5227 000CN PLATE REAR External panels and covers 1 of 2 on page 159 RC1 5227 000CN PLATE REAR External panels and covers 2 of 2 o
42. 3 of 3 172 Chapter7 Parts and diagrams ENWW ENWW Table 7 10 Internal components 3 of 3 Ref 10 11 12 15 16 17 17 17 18 20 21 22 23 23A 23B 24 25 28 29 30 32 33 34 35 A M Description Not set up as a service part INTERNAL COMPONENTS 3 GUIDE CABLE UPPER PLATE SHIELD PLATE SHIELD FRONT PLATE CONNECTOR COVER CONTROLLER LID CONTROLLER HOLDER CABLE LEFT HOLDER DC CABLE HOLDER CABLE UPPER HOLDER DRAWER CONNECTOR DRAWER SCANNER UNIT DC CONTROLLER PCB ASS Y POWER SUPPLY PCB ASS Y POWER SUPPLY PCB ASS Y POWER SUPPLY PCB ASS Y HIGH VOLTAGE PCB ASS Y POWER CABLE POWER CONTROLLER CABLE FIXING SENSOR CABLE DRIVE CABLE CONNECTOR SNAP TIGHT BK CONNECTOR SNAP TIGHT BK CABLE CPR FEEDER UNIT JOINT CABLE SCREW W WASHER M3X8 SCREW RS M3X10 SCREW RS M3X8 ROD BEARING SUPPORT CABLE FLAT CABLE FLAT CABLE FLAT Part number Qty RF RM1 1975 000CN 1 1 Internal assemblies 173 Description Part number CLAMP FFC SCREW TAPPING TRUSS HEAD 4 8 u 174 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 175 CONTROL PANEL ASS Y Figure 7 8 Control panel assembly 176 Chapter7 Parts and diagrams ENWW ENWW Table 7 11 Control panel assembly Ref A01 02 A03 A04 A05 A06 A07 A09 Description Not set up as a service part CONTROL PANEL ASS Y CONTROL PANEL PCB ASS Y CONTROL PANEL PCB ASS Y
43. 7 23 Numerical parts list continued Part number Description Table and page HOLDER DRAWER CONNECTOR HOLDER SWING GEAR Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 PLATE GROUNDING Tray 2 sheet input tray internal components on page 195 COVER OPTION FRONT Tray 2 sheet input tray internal components on page 195 COVER OPTION LEFT Tray 2 sheet input tray internal components on page 195 COVER PCB Tray 2 sheet input tray internal components on page 195 SHAFT POSITIONING Tray 2 sheet input tray internal components on page 195 COVER SWING GEAR Tray 2 sheet input tray internal components on page 195 STOP CLUTCH Tray 2 sheet input tray internal components on page 195 SOLENOID Tray 2 sheet input tray internal components on page 195 PICKUP GEAR ASS Y Tray 2 sheet input tray internal components on page 195 COVER OPTION RIGHT Tray 2 sheet input tray internal components on page 195 GEAR 47T 26T Tray 2 sheet input tray internal components on page 195 GEAR 40T 43T Tray 2 sheet input tray internal components on page 195 CAM GEAR 26T GEAR 19T Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal co
44. 800 nm Teho 5 mW Luokan 3B laser 282 AppendixC Regulatory statements ENWW Index Symbols Numerics 600 dpi print quality setting 123 A accessibility 5 accessories ordering 154 part numbers 271 acoustical specifications 274 adhesive labels specifications 16 17 alert messages 108 133 arrow buttons 9 assembly locations 156 parts list 156 attention light 9 B background gray 140 bands troubleshooting 140 bins output features 4 jams clearing 105 black and white printing troubleshooting 143 black cartridge part number 271 status gauge 8 blank pages troubleshooting 125 buttons control panel 9 cables USB troubleshooting 126 calibrating printer using HP Toolbox 146 Canadian DOC statement 281 cancel Job button 8 cardstock ENWW specifications 16 17 cartridges part numbers 271 recycling 31 replacing 31 62 status gauge 8 status page printing 117 storage specifications 273 characters troubleshooting 142 checklist troubleshooting 98 cleaning ETB 120 129 fuser 133 mode 120 printer 32 using HP Toolbox 33 146 clearing jams common locations 100 input area 104 inside printer 103 output area 105 cold reset 128 color calibration 34 troubleshooting 143 components locating 6 configuration page 115 130 131 configurations printer 3 consumables partnumbers 271 specifications 271 status gauge 8 status page printing 117 control panel layout 9 lights a
45. AaBbCc AaBbCc AaBbCc Cause The device might not be correctly configured Solution Print a Configuration page One or more colors are not printing or are inaccurate AaBbCg AaBbcc AaBbCc AQBoCc Sealing tape might be on the print cartridges Verify that the sealing tape has been completely removed from the print cartridges The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers The device might be operating in excessively humid conditions Verify that the device environment is within humidity specifications One or more print cartridges might be low If you are using non HP print cartridges no messages appear on the device control panel or in the HP Toolbox Replace any low print cartridges The control panel is set for override Replace low or empty print cartridges A color is printing inconsistently after you load a new print cartridge AaBbCc AaBbCc AaBbCc Another print cartridge might be low If you are using a non HP print cartridge it might be low or empty but you will receive no indication Remove the print cartridge for the color that is printing inconsistently and reinstall it The control panel is set for override Replace low or empty print cartridges The colors on the printed page do not match the colors as t
46. Alphabetical parts list continued Description Part number Table and page ARM CLAW RELEASE LEFT Tray 2 input tray cassette on page 189 ARM CLAW RELEASE LEFT Tray 3 input tray cassette on page 203 ARM CLAW RELEASE RIGHT Tray 2 input tray cassette on page 189 ARM CLAW RELEASE RIGHT ARM CST PAPER SENSING 1 Tray 3 input tray cassette on page 203 Paper pick up feeder assembly for Tray 2 on page 199 ARM CST PAPER SENSING 1 Paper pickup feeder assembly Tray 3 on page 207 ARM CST PAPER SENSING 2 Paper pick up feeder assembly for Tray 2 on page 199 ARM CST PAPER SENSING 2 Paper pickup feeder assembly Tray 3 on page 207 ARM FRONT DOOR LEFT External panels and covers 2 of 2 on page 161 ARM FRONT DOOR RIGHT External panels and covers 2 of 2 on page 161 ARM INTERLOCK SWITCH Internal components 1 of 3 on page 165 ARM LASER SHUTTER Internal components 1 of 3 on page 165 ARM MD PLATE RELEASE LEFT Tray 2 input tray cassette on page 189 ARM MD PLATE RELEASE LEFT Tray 3 input tray cassette on page 203 ARM MD PLATE RELEASE RIGHT Tray 2 input tray cassette on page 189 ARM MD PLATE RELEASE RIGHT Tray 3 input tray cassette on page 203 ARM OPEN CLOSE Internal components 1 of 3 on page 165
47. Assembly locations on page 156 FUSER ASSY RM1 1820 000CN See Figure 7 10 Fuser assembly on page 182 110 127V FUSER ASSY 1 1821 000 See Figure 7 10 Fuser assembly on page 182 220 240V FRONT DOOR ASSY RM1 1856 000CN See Figure 7 3 External panels and covers 2 of 2 on page 160 RIGHT COVER ASSY RM1 1858 000CN See Figure 7 3 External panels and covers 2 of 2 on page 160 152 Chapter7 Parts and diagrams ENWW Table 7 1 Available replaceable parts continued Description Part number Diagram PAPER DELIVERY TRAY ASSY 1 1859 000 See Figure 7 3 External panels and covers 2 of 2 on page 160 COVER INSIDE UPPER RC1 5178 000CN See Figure 7 4 Upper cover assembly on page 162 ETB UNIT RM1 1885 000CN See Figure 7 6 Internal components 2 of 3 on page 168 TRAY 1 amp 2 CASSETTE tray only RM1 1916 000CN See Figure 7 12 Tray 2 input tray cassette on page 188 SEPARATION ASSY RM1 1922 000CN See Figure 7 12 Tray 2 input tray cassette on page 188 and Figure 7 16 Tray 3 input tray cassette on page 202 FEED ASSY RM1 1923 000CN See Figure 7 12 Tray 2 input tray cassette on page 188 TRAY 3 CASSETTE tray only RM1 1945 000CN See Figure 7 16 Tray 3 input tray cassette on page 202 UPPER COVER RC1 5176 000CN See Figure 7 4 Upper cover assembly on page 162 DC CONTROLLER PCB ASSY RM1 1975 000CN
48. BK Main drive assembly on page 179 CONTROL PANEL ASS Y 1 1983 000 Control panel assembly on page 177 CONTROL PANEL ASSEMBLY 1 1983 000 Assembly locations on page 157 CONTROL PANEL PCB ASS Y Control panel assembly on page 177 CONTROL PANEL PCB ASS Y Control panel assembly on page 177 COVER CASSETTE DUST RC1 5200 000CN External panels and covers 1 of 2 on page 159 COVER CASSETTE DUST RC1 5200 000CN External panels and covers 2 of 2 on page 161 COVER CASSETTE DUST RC1 5200 000CN Tray 2 sheet input tray internal components on page 195 COVER CASSETTE LEFT RC1 5184 000CN External panels and covers 1 of 2 on page 159 COVER CASSETTE RIGHT RC1 5188 000CN External panels and covers 2 of 2 on page 161 COVER CONTROLLER Internal components 3 of 3 on page 173 COVER DRUM Main drive assembly on page 179 COVER FACE DOWN COVER INSIDE LEFT RC1 5173 000CN External panels and covers 1 of 2 on page 159 Internal components 1 of 3 on page 165 COVER INSIDE RIGHT Internal components 1 of 3 on page 165 COVER INSIDE UPPER RC1 5178 000CN Upper assembly cover on page 163 Alphabetical parts list 217 Table 7 22 Alphabetical parts list continued Description COVER LEFT Part number RC1 5183 000CN Table and pa
49. CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE
50. LIMIT LARGE 1 A04 ARM BACK END LOCK 1 05 PLATE BACK END LIMIT SMALL 1 06 LEVER BACK END LOCK RELEASE 1 A07 STOPPER BACK END LIMIT 1 A08 SPRING COMPRESSION E 1 A09 SHEET SEPARATION 1 A10 PLATE MIDDLE 1 11 PLATE REINFORCEMENT 1 12 CLAW MIDDLE PLATE LEFT t 1 A13 CLAW MIDDLE PLATE RIGHT 1 A14 RACK 2 A15 GEAR 22T 1 A16 SPRING COMPRESSION 1 A17 SCREW TAPPING TRUSS HEAD M3X6 2 A17 SCREW TAPPING TRUSS HEAD M3X6 2 A19 HOLDER PAPER RETAINING 2 A20 SPRING COMPRESSION u 2 A21 PLATE PAPER SIDE END RIGHT 5 1 A22 LEVER SIDE END LOCK RELEASE 1 23 STOPPER PAPER SIDE END bi 2 A24 SPRING COMPRESSION 2 25 HOLDER PAD 1 A26 HOLDER SEPARATION 1 A27 PLATE PAPER GUIDE n 1 A28 HOLDER PAD 6 1 29 WEIGHT PAD 2 A30 HOLDER PAD 1 A31 SPRING COMPRESSION 1 2 RACK MANUAL FEED 2 GUIDE MANUAL FEED 1 A34 GUIDE FEED WIDTH LEFT 1 A35 GUIDE FEED WIDTH RIGHT P 1 A36 GEAR 16T i 1 190 Chapter7 Parts and diagrams ENWW ENWW Input devices 191 ASSEMBLY LOCATION DIAGRAM PAPER PICK UP FEEDER ASS Y E Lu 7 lt Figure 7 13 250 sheet input tray cassette ENWW Parts and diagrams 192 Chapter 7 Table 7 16 250 sheet input tray cassette Ref Description Part number Qty Not set up as a service part R30 CASSETTE RM1 1945 000CN RF R40 PAPER PICKUP ROLLER RC1 5440 000CN RF ENWW Input devices
51. LOCK RELEASE Tray 2 input tray cassette on page 189 STOPPER BACK END LIMIT Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SHEET SEPARATION Tray 2 input tray cassette on page 189 PLATE MIDDLE Tray 2 input tray cassette on page 189 PLATE REINFORCEMENT Tray 2 input tray cassette on page 189 CLAW MIDDLE PLATE LEFT Tray 2 input tray cassette on page 189 CLAW MIDDLE PLATE RIGHT Tray 2 input tray cassette on page 189 RACK Tray 2 input tray cassette on page 189 GEAR 22T Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette on page 189 SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette on page 189 HOLDER PAPER RETAINING Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 PLATE PAPER SIDE END RIGHT Tray 2 input tray cassette on page 189 LEVER SIDE END LOCK RELEASE Tray 2 input tray cassette on page 189 Numerical parts list 255 Table 7 23 Numerical parts list continued Part number Description Table and page STOPPER PAPER SIDE END Tray 2 input tray cassette on page 189 SPRING COM
52. Numerical parts list continued Part number RM1 1923 000CN Description FEED ASS Y Table and page Tray 2 input tray cassette on page 189 RM1 1945 000CN CASSETTE 250 sheet input tray cassette on page 193 RM1 1945 000CN CASSETTE Tray 3 input tray cassette on page 203 RM1 1975 000CN RM1 1975 000CN DC CONTROLLER PCB ASS Y Internal components 3 of 3 on page 173 DC CONTROLLER PCB ASS Y PCB assembly location Tray 2 on page 187 RM1 1983 000CN CONTROL PANEL ASSEMBLY Assembly locations on page 157 RM1 1983 000CN CONTROL PANEL ASS Y Control panel assembly on page 177 268 Chapter7 Parts and diagrams ENWW Product specifications ENWW This chapter contains information about the following topics Physical specifications Replacement supplies specifications Electrical specifications Environmental specifications Acoustical specifications 269 Physical specifications Table A 1 Printer specifications Product Height Depth Width Weight HP Color LaserJet 370 mm 14 6 inches 453 mm 17 83 inches 407 mm 16 02 inches 15 67 kg 34 54 Ibs 1600 printer without optional Tray 3 or consumables HP Color LaserJet 460 mm 18 1 inches 451 mm 17 76 inches 485 mm 18 98 inches 20 16 kg 44 43 Ibs 1600 printer with optional Tray 3 250 sheet without consumables E
53. PANEL CONTROL PANEL PLATE CONTROL PANEL RETAINING GUIDE CONTROL PANEL LIGHT BUTTON CONTROL PANEL 1 BUTTON CONTROL PANEL 2 BUTTON CONTROL PANEL 3 SPACER CONTROL PANEL SCREW RS M3X8 Part number Qty RM1 1983 000CN 1 1 A 1 1 2 1 1 1 2 1 1 r 2 Internal assemblies 177 MAIN DRIVE ASS Y 42 A42 A43 28 AD A39 01 Agd 48 Figure 7 9 Main drive assembly 178 Chapter7 Parts and diagrams ENWW ENWW Table 7 12 Main drive assembly Ref A01 02 A03 A04 A05 A06 A07 A08 A09 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 E e M Description Not set up as a service part MAIN DRIVE ASS Y F F C CONNECT PCB UNIT COLLAR SPRING BUSHING FLANGE CAM GEAR COVER DRUM BUSHING BUSHING CAM RELEASE ROD RELEASE RIGHT FAN DUCT FAN PULLEY BELT TRANSMISSION STOP CAM GEAR BUSHING GUIDE DRIVE CABLE MOTOR DC SOLENOID PLATE DRIVE INSIDE SIDE PLATE DRIVE PLATE FAN GEAR 81T GEAR 81T 32T GEAR 96T GEAR 53T 96T GEAR 98T GEAR 89T 53T GEAR 134T GEAR 86T GEAR 64T GEAR 64T GEAR 37T Part number Qty 2 Internal assemblies 179 Ref Description Part number Qty A32 GEAR 27T 64T 1 A33 GEAR 64T u 1 A34 GEAR 54T 1 5 GEAR 54T 1 A36 GEAR 18T 1 A37 SPRING COMPRESSION 4 A38 SPRING COMPRESSION
54. Tray 2 sheet input tray internal components on page 195 FRAME OPTION RIGHT Tray 2 sheet input tray internal components on page 195 PAPER PICKUP FEEDER ASS Y GUIDE REGISTRATION Paper pick up feeder assembly for Tray 2 on page 199 Paper pick up feeder assembly for Tray 2 on page 199 Numerical parts list 259 Table 7 23 Numerical parts list continued Part number Description Table and page PLATE REG GROUNDING 1 PLATE REG GROUNDING 2 Paper pick up feeder assembly for Tray 2 on page 199 Paper pick up feeder assembly for Tray 2 on page 199 FLAG SENSOR Paper pick up feeder assembly for Tray 2 on page 199 SPRING TORSION Paper pick up feeder assembly for Tray 2 on page 199 COVER SENSOR TOP Paper pick up feeder assembly for Tray 2 on page 199 GUIDE PRE TRANSFER Paper pick up feeder assembly for Tray 2 on page 199 ROLLER REGISTRATION DRIVE Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 SHUTTER REGISTRATION Paper pick up feeder assembly for Tray 2 on page 199 SPRING TORSION Paper pick up feeder assembly for Tray 2 on page 199 ROLLER REGISTRATION A Paper pick up feeder assembly for Tray 2 on page 199 ROLLER REGISTRATION B Paper pick up feeder assembly for Tray 2
55. Tray 3 input tray cassette on page 203 ARM CLAW RELEASE RIGHT Tray 3 input tray cassette on page 203 ARM REMNANT INDICATION ARM PLATE LOCK RELEASE MD Tray 3 input tray cassette on page 203 Tray 3 input tray cassette on page 203 SIZE PLATE PAPER Tray 3 input tray cassette on page 203 SPRING GROUNDING SPRING GROUNDING Tray 3 input tray cassette on page 203 Tray 3 input tray cassette on page 203 262 Chapter 7 PLATE CASSETTE REINFORCEMENT Parts and diagrams Tray 3 input tray cassette on page 203 ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page ARM MD PLATE RELEASE LEFT Tray 3 input tray cassette on page 203 CLAW MD PLATE RELEASE LEFT Tray 3 input tray cassette on page 203 ARM MD PLATE RELEASE RIGHT Tray 3 input tray cassette on page 203 CLAW MD PLATE RELEASE RIGHT SPRING COMPRESSION Tray 3 input tray cassette on page 203 Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING TENSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on pa
56. a sample and make sure that the print media meets the requirements specified in the HP LaserJet Printer Family Print Media Guide available at http www hp com support lipaperguide CAUTION Using print media that does not meet HP specifications can cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements CAUTION Use only paper designed for laser printers Paper for inkjet printers may damage the printer This printer accepts a variety of media such as cut sheet paper including up to 10096 recycled fiber content paper envelopes labels transparencies HP LaserJet glossy paper HP LaserJet Tough paper HP LaserJet Photo paper and custom size paper Properties such as weight composition grain and moisture content are important factors that affect printer performance and output quality Print media that does not meet the guidelines outlined in this manual can cause the following problems e Poor print quality e Increased jams e Premature wear on the printer requiring repair Paper and print media For print media specifications see Media support tables on page 16 Printing and storage environment Ideally the printing and media storage environment should be at or near room temperature and not too dry or too humid Remember that paper is hygroscopic it absorbs and loses moisture rapidly Heat works with humidity to damage paper Heat causes
57. at which the error occurred For a list of status log messages see Table 6 5 Status log messages on page 118 NOTE The color bars on the sides of the Configuration page represent 100 75 50 and 25 coverage Event log Information for the last five events is available on the Configuration page under the Status log section For more information see Configuration page on page 131 For a list of messages that only appear in the event log see Status log only messages on page 113 Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges It also lists the estimated pages remaining number of pages printed and other supplies information You can print a Supplies Status page from the device or HP Toolbox To print from the device complete the following steps 1 Press the amp Left arrow or the Right arrow buttons to select the Reports 2 Press E Select 3 Use the E Left arrow or the 25 Right arrow buttons to select Supplies Status 4 Press Select button to print the Supplies Status page 132 Chapter6 Troubleshooting ENWW HP Color LaserJet 1600 Carme Part QUIA Mapema Prise Order Pare QUA s wass Table 6 11 Supplies Status page 1 Print cartridge area 2 Ordering information 3 Return and recyc
58. correctly installed configured and capable of requesting the desired media size and type 124 Chapter6 Troubleshooting ENWW 3 sure that the paper guides are touching the edges of the stack of media 4 Ifthe size of media requested is not loaded in the tray selected the printer draws media from the next default tray that contains the correct size Load the correct media in the tray and make sure that the tray is adjusted correctly Load the tray with enough media to complete the print job See the HP Color LaserJet 1600 User Guide for information about configuring the input trays Cannot select a tray or feature to use When you cannot select a tray or feature to use use the following procedure to troubleshoot and resolve problems 1 When the size of media requested is not loaded in the tray selected the printer draws media from the next default tray that contains the correct size Load the correct media in the tray and make sure that the tray is adjusted correctly Load the tray with enough media to complete the print job See the HP Color LaserJet 1600 User Guide for information about configuring the input trays 2 Make sure that the driver for the software program is correctly installed configured and capable of requesting the desired media size and type or feature Performance problems Try the tips in this section if pages exit the device but have nothing printed on them or when the device does not print an
59. defaults used to reset all customer accessible menu settings back to the factory default settings except language via the control panel or software ET NOTE This service menu item does not reset factory settable settings including formatter number page counts factory paper settings language and so on e PowerSave used to configure the amount of idle time before the engine enters sleep mode e Cleaning mode used to remove dust and toner from the print paper path Secondary service menu The secondary service menu is intended for use by manufacturing engineers service engineers developers and support personnel This menu provides options to perform various tests and print out special reports The following secondary service menu items are available e Service Reports used to print out a continuous configuration report translation report and error report e USB Speed enables or disables the ability for the printer to operate in high speed The following USB Speed setting options are available e Auto e Hispeed e Full speed Display test verifies that all of the characters on the display function correctly by allowing you to manually scroll through the characters e Clean ETB used to clean the ETB e Calibrations e All Cals e CPRCal e DMAX DHALF Cal 120 Chapter6 Troubleshooting ENWW DHALF Only Cal Test Page To enter the secondary service menu use the following procedure 1 Confirm t
60. experienced an internal communication error This is a warning message only Job output might be affected Invalid driver You are using the incorrect printer driver Reselect the printer driver appropriate for your device Invalid entry Invalid data or response Correct the entry Jam in Cartridge area A paper jam has occurred in the print path Open the door and clear the jam Then press the amp Select button on the control panel Jam in A paper jam has occurred in the output area Clear the jam and then press the Output bin Select button on the control panel Jam in A paper jam has occurred in the print path Open the door and clear the jam Then print paper path press the 2 Select button on the control panel Jam in A paper jam has occurred in Tray 2 Clear the jam and then press the tray 2 Select button on the control panel Jam in A paper jam has occurred in Tray 3 Clear the jam and then press the tray 3 Select button on the control panel Load paper The HP Color LaserJet 1600 printer is out Please load specified paper type into the of paper tray indicated Load Tray X The printer is processing job but the tray Please load specified paper type and size indicated is empty into the tray indicated TYPE SIZE 108 Chapter 6 Troubleshooting ENWW Control panel message Manual feed Press Des
61. laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP Color LaserJet 1600 kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770
62. may display Order black cartridge Order cyan cartridge Order magenta cartridge or Order yellow cartridge alternates with Ready The supplies gauge will display the consumption levels of print cartridges The lt color gt print cartridge low threshold has been reached For more information go to the HP Color LaserJet 1600 toolbox and click Supplies Status To order supplies online click Order Supplies One of the following messages may display Replace black cartridge Replace cyan cartridge Replace magenta cartridge Replace yellow cartridge The out threshold has been reached The supply must be replaced before printing can continue One of the following messages may display Unauthorized yellow Unauthorized magenta Unauthorized cyan Unauthorized black A new supply has been installed that is not made by HP One of these four messages is displayed until an HP supply is installed or Select is pressed If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty To continue printing press Select 10 000x Supply error E label cannot be read or print cartridge is not properly installed 10 0000 Black print cartridge 10 0001 Cyan print cartridge 10 0002 Magenta print cartridge 10 0003 Yellow print cartridge 1 Reinstall
63. number Table and page RACK MANUAL FEED Tray 2 input tray cassette on page 189 RESISTOR 400 OHM 0 5W Paper pick up feeder assembly for Tray 2 on page 199 RESISTOR 400 OHM 0 5W Paper pickup feeder assembly Tray 3 on page 207 RETAINER PAPER RC1 5062 000CN Internal components 2 of 3 on page 169 RIB ENTRANCE GUIDE Fuser assembly on page 183 RIGHT COVER ASS Y 1 1858 000 External panels and covers 2 of 2 on page 161 RIGHT PAPER SIDE END ASS Y Tray 2 input tray cassette on page 189 RIGHT PAPER SIDE END ASS Y Tray 3 input tray cassette on page 203 RING E Internal components 1 of 3 on page 165 RING E Internal components 2 of 3 on page 169 RING E Main drive assembly on page 179 RING E Fuser assembly on page 183 RING E ROD BEARING SUPPORT Fuser assembly on page 183 Internal components 3 of 3 on page 173 ROD LEFT Internal components 1 of 3 on page 165 ROD RELEASE RIGHT Main drive assembly on page 179 ROLLER CASSETTE PAPER PICKUP Paper pick up feeder assembly for Tray 2 on page 199 ROLLER CASSETTE PAPER PICKUP Paper pickup feeder assembly Tray 3 on page 207 ROLLER DELIVERY Fuser assembly on page 183 ROLLER FACE DOWN BENDING Fuser assembly on page 183 ROLLER PAPER PICK
64. of 3 on page 173 CABLE CPR Internal components 3 of 3 on page 173 FEEDER UNIT JOINT CABLE Internal components 3 of 3 on page 173 SCREW W WASHER M3X8 Internal components 3 of 3 on page 173 SCREW RS M3X10 Internal components 3 of 3 on page 173 SCREW RS M3X8 Internal components 3 of 3 on page 173 ROD BEARING SUPPORT Internal components 3 of 3 on page 173 CABLE FLAT Internal components 3 of 3 on page 173 CABLE FLAT Internal components 3 of 3 on page 173 CABLE FLAT Internal components 3 of 3 on page 173 CLAMP FFC Internal components 3 of 3 on page 173 SCREW TAPPING TRUSS HEAD M4X8 Internal components 3 of 3 on page 173 CONTROL PANEL PCB ASS Y Control panel assembly on page 177 CONTROL PANEL PCB ASS Y Control panel assembly on page 177 248 Chapter 7 PANEL CONTROL PANEL Parts and diagrams Control panel assembly on page 177 ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page PLATE CONTROL PANEL RETAINING Control panel assembly on page 177 GUIDE CONTROL PANEL LIGHT Control panel assembly on page 177 BUTTON CONTROL PANEL 1 Control panel assembly on page 177 BUTTON CONTROL PANEL 2 BUTTON CONTROL PANEL 3 Control panel assembly on page 17
65. on page 199 ROLLER REGISTRATION C Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 BUSHING HOLDER PAPER WIDTH SENSOR Paper pick up feeder assembly for Tray 2 on page 199 Paper pick up feeder assembly for Tray 2 on page 199 260 Chapter 7 Parts and diagrams ENWW Table 7 23 Numerical parts list continued Part number Description Table and page FLAG PAPER WIDTH SENSOR Paper pick up feeder assembly for Tray 2 on page 199 Paper pick up feeder assembly for Tray 2 on page 199 SPRING TORSION RESISTOR 400 OHM 0 5W Paper pick up feeder assembly for Tray 2 on page 199 COVER PICKUP FEED FRAME Paper pick up feeder assembly for Tray 2 on page 199 SPRING TENSION Paper pick up feeder assembly for Tray 2 on page 199 PHOTO INTERRUPTER SENSOR Paper pick up feeder assembly for Tray 2 on page 199 PAPER PICKUP DRIVE ASS Y Paper pick up feeder assembly for Tray 2 on page 199 FEEDER UNIT CABLE Paper pick up feeder assembly for Tray 2 on page 199 SCREW TAPPING TRUSS HEAD M4X8 Paper pick up feeder assembly for Tray 2 on page 199 FRAME PAPER PICKUP FEEDER Paper pick up feeder assembly for Tray 2 on page 199 SHAFT REGISTRATION ROLLER Paper pick up feeder assembly for Tray 2 on page 199 COV
66. or visit http www hp com support clj1600 1 Make sure that the printer is turned on and in the Ready state 2 Open the HP Toolbox 3 the Troubleshooting tab click Troubleshooting Tools and then click Print A page with a pattern prints from the printer 4 Atthe printer remove any print media in Tray 2 or optional Tray 3 5 Remove the page that printed and load it face down into Tray 2 or optional Tray 3 6 Onthe Troubleshooting Tools page click the Clean button Cleaning spilled toner Defective print cartridges can develop leaks Also after a paper jam has occurred some toner might remain on the rollers and guides inside the printer The pages that print immediately after the jam can pick up this toner CAUTION When cleaning the printer do not touch the ETB with a damp cloth or with your fingers Cleaning the printer 33 Calibrating the printer The printer automatically calibrates at various times You can adjust the calibration settings by using the HP Toolbox Environmental differences or aging print cartridges might cause fluctuations in image density The printer accounts for this with image stabilization control The printer automatically calibrates at various times to maintain the highest level of print quality You can also request a calibration by using the HP Toolbox The printer does not interrupt a print job to calibrate It waits until the job is complete before calibrating
67. page 169 GUIDE CASSETTE FRONT LEFT Tray 2 sheet input tray internal components on page 195 GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 on page 165 GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 on page 165 GUIDE CASSETTE FRONT RIGHT Internal components 2 of 3 on page 169 GUIDE CASSETTE FRONT RIGHT Tray 2 sheet input tray internal components on page 195 GUIDE CASSETTE REAR LEFT Internal components 1 of 3 on page 165 GUIDE CASSETTE REAR LEFT Tray 2 sheet input tray internal components on page 195 GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 on page 165 GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 on page 165 Alphabetical parts list 223 Table 7 22 Alphabetical parts list continued Description Part number Table and page GUIDE CASSETTE REAR RIGHT GUIDE CONTACT SENSOR SUPPORT Tray 2 sheet input tray internal components on page 195 Fuser assembly on page 183 GUIDE CONTROL PANEL LIGHT Control panel assembly on page 177 GUIDE DRIVE CABLE GUIDE FEED WIDTH LEFT Main drive assembly on page 179 Tray 2 input tray cassette on page 189 GUIDE FEED WIDTH RIGHT Tray 2 input tray cassette on page 189 GUIDE FIXING ENTRANCE Fuser assembly on page 183 GUIDE LIGHT Ext
68. panels and covers 1 of 2 on page 159 EXTERNAL COVERS PANELS ETC External panels and covers 2 of 2 on page 161 CONNECTOR SNAP TIGHT External panels and covers 2 of 2 on page 161 CONNECTOR SNAP TIGHT BK External panels and covers 2 of 2 on page 161 CLIP CABLE External panels and covers 2 of 2 on page 161 SADDLE WIRE External panels and covers 2 of 2 on page 161 ARM FRONT DOOR LEFT External panels and covers 2 of 2 on page 161 ARM FRONT DOOR RIGHT External panels and covers 2 of 2 on page 161 SHAFT FRONT DOOR ARM External panels and covers 2 of 2 on page 161 COVER RIGHT FRONT External panels and covers 2 of 2 on page 161 DOOR FRONT External panels and covers 2 of 2 on page 161 Numerical parts list 241 Table 7 23 Numerical parts list continued Part number Description Table and page LEVER LINK External panels and covers 2 of 2 on page 161 LEVER TOGGLE LEFT External panels and covers 2 of 2 on page 161 LEVER TOGGLE RIGHT External panels and covers 2 of 2 on page 161 SCREW TAPPING TRUSS HEAD M4X8 External panels and covers 2 of 2 on page 161 SCREW External panels and covers 2 of 2 on page 161 COVER RIGHT External panels and covers 2 of 2 on page 161 COVER RI
69. path might need cleaning To determine which cartridge has a problem print the PQ diagnostics page from HP Toolbox The problem typically corrects itself after a few more pages Clean the device ENWW Troubleshooting tools 141 Table 6 13 General print quality issues continued Problem BN Cause The fuser might be damaged or dirty Solution Clean using instructions in HP Toolbox For more information see Repetitive image defect ruler on page 149 The printed page contains misformed characters AGBP AGBP AGBP The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers If characters are incorrectly formed so that they produce a wavy effect the laser scanner might need service Verify that the problem also occurs on the Configuration page The printed page is curled or wavy SS The device is not set to print on the type of media on which you want to print In the printer driver select the Paper tab and set Type is to match the type of paper on which you are printing Print speed might be slower if you are using heavy paper The media might not meet HP specifications Use a different paper such as high quality paper that is i
70. print cartridge 2 Turn on the printer 3 If the problem is not solved replace the cartridge 10 100x Supply error A print cartridge is missing Install the correct print cartridge ENWW Print problems 111 Control panel message Description Recommended action alternates with Reinstall The supplies gauge will display the consumption levels of print cartridges 10 1000 Black print cartridge 10 1001 Cyan print cartridge 10 1002 Magenta print cartridge 10 1003 Yellow print cartridge HP supplies installed The printer transitioned from having one or more non HP supplies to having all HP supplies installed No action required Install supplies The supplies gauge will display the consumption levels of print cartridges Multiple supplies are not installed Install correct print cartridges Non HP supply in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges ORDER SUPPLIES alternates with Ready The supplies gauge will display the consumption levels of print cartridges Anon HP cloned or refilled supply has been installed that is not made by HP and was overridden Multiple supplies are low If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty For more informatio
71. the paper pickup roller follow steps 1 through 6 above in reverse order Control panel removal and replacement Use the following procedure to remove the control panel 1 Remove two 2 screws from the right cover assembly 1 Two 2 screws ENWW Removal and replacement procedures 91 2 Remove the paper delivery tray assembly 1 1859 000 3 Remove the right cover assembly 1 1858 000 carefully twisting the front edges of the side covers outward to remove 4 Unplug the control panel cable Y 92 Chapter 5 Removal and replacement ENWW 5 Lift up and remove the upper face cover RC 1 5173 000CN 6 Remove four 4 screws from the upper cover 1 5176 000 ENWW Removal and replacement procedures 93 7 Remove one 1 screw from the inside upper cover 1 5178 000 and then remove the black output guide 8 Remove two 2 screws from the control panel 94 Chapter5 Removal and replacement ENWW 9 Remove the control panel assembly 1 1983 000 To replace the control panel follow steps 1 through 9 above in reverse order ET NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots 1 Tabs ENWW Removal and replacement procedures 95 96 Chapter5 Removal and replacement ENWW 6 Troubleshooting This troubleshooting information is organized to
72. the printer control panel for messages prompting a replacement of supplies or print a supplies status page to verify the remaining life of the supplies Print media was not stored correctly Replace the print media Print media should be stored in the original packaging in a controlled environment Clearingjams 101 Where to look for jams Jams can occur in these locations e Inside the printer e In input areas e Inthe output area e Paper path The following illustration identifies the stages when jams can occur Figure 6 2 Jam locations and stages Pickup stage Feeder stage Transfer feed stage Fusing delivery stage 102 ChapterG Troubleshooting ENWW Find and remove the jam by using the instructions on the following pages If the location of the jam is not obvious first look inside the printer Loose toner might remain in the printer after a jam This problem should resolve itself after a few sheets have been printed Each section below corresponds to an area where a paper jam could occur Use the following procedures to clear the jam In all cases grasp the jammed paper by both corners and pull slowly to remove the paper Jams inside the printer Use the following instructions to clear jams from inside the printer CAUTION Jams in this area might result in loose toner on the page If you get toner on y
73. you must use two USB ports on the computer T 126 Chapter6 Troubleshooting ENWW Functional tests service only Engine test print The engine test print is used to confirm whether the printer operates correctly or not It is performed by the engine controller If a malfunction occurs in the printer perform an engine test print while the printer is in STBY mode and then press the test print switch on the rear side of the printer once A one page test pattern of horizontal lines will print as shown below Figure 6 4 Engine test print switch 1 Engine test print switch ENWW Functional tests service only 127 Service mode functions service only Cold reset Cold reset which power cycles the engine with a special button press is not supported for this printer Instead use the feature Restore defaults located in the Service menu to reset default settings For more information see Service menu on page 139 NVRAM initializer NVRAM init will perform the following functions Resets all customer accessible menu settings via control panel and software back to the factory default settings e Resets the language to the value set at the factory e Resets the default media size to cold reset media size e Resets the symbol set to PC 8 Use the following procedure to execute an NVRAM i
74. 0 Paper jam Tray 1 area 13 0001 Paper jam Tray 2 area 13 0002 Paper jam Tray 3 area 13 0003 Paper jam registration drum area 13 0004 Paper jam drum fuser area 13 0005 Paper jam fuser output area 20 0000 Memory out 21 0000 Video under run 50 1000 Low temperature fuser error 50 2000 Slow fuser error 50 3000 High temperature fuser error 50 4000 Fuser heater wire failure 50 5000 Fuser low temperature subtherm failure 50 6000 Fuser high temperature subtherm failure 52 0000 Scanner error black laser failure 52 0100 Scanner error cyan laser failure 52 0200 Scanner error magenta laser failure 52 0300 Scanner error yellow laser failure 54 0600 Density sensor error 54 1000 Color plane registration sensor error 54 2800 Sensor density contaminated 54 2801 Sensor color plane registration contaminated 55 0000 Engine comm fatal error 55 0001 Engine comm critical error 55 1000 DC controller memory error 57 0000 Fan motor error 57 0001 Fan cartridge failure 59 0000 Paper path ETB rotation failure 59 0001 Paper path ETB ramp up failure 101 0000 Color plane registration error ENWW Print problems 119 Table 6 5 Status log messages continued Error log code Description 102 0000 DMAX calibration error 103 0000 DHALF calibration error Service menu settings The service menu is used to calibrate restore factory default settings and clean the print paper path The following service menu items are available e Restore
75. 1 4W 252 Chapter7 Parts and diagrams Fuser assembly on page 183 ENWW ENWW Table 7 23 Numerical parts list continued Part number Description PHOTO INTERRUPTER SENSOR Table and page Fuser assembly on page 183 SCREW RS M3X8 Fuser assembly on page 183 CLIP ENTRANCE GUIDE Fuser assembly on page 183 PLATE GROUNDING Fuser assembly on page 183 GUIDE FIXING ENTRANCE Fuser assembly on page 183 FRAME FIXING Fuser assembly on page 183 SIDE PLATE FIXING RIGHT Fuser assembly on page 183 SIDE PLATE FIXING LEFT Fuser assembly on page 183 SHAFT PRESSURE RELEASE Fuser assembly on page 183 PLATE PRESSURE RELEASE LEFT Fuser assembly on page 183 PLATE PRESSURE RELEASE RIGHT SIDE PLATE FIXING LEFT 2 Fuser assembly on page 183 Fuser assembly on page 183 SIDE PLATE FIXING RIGHT 2 Fuser assembly on page 183 SHAFT PRESSURE RELEASE CAM PLATE MOTOR ANTI MAGNETIC Fuser assembly on page 183 Fuser assembly on page 183 SIDE PLATE GEAR Fuser assembly on page 183 BASE PLATE FIXING PCB ASS Y LOCATION DIAGRAM MEMORY CONTROLLER PCB ASS Y Fuser assembly on page 183 PCB assembly location Tray 2 on page 187 PCB assembly location Tray 2 on page 187 POWER SUPPLY PCB ASS Y PCB assembly location Tray 2 on page 187 POWER SUPPL
76. 4 60001 Diagram FLAT FLEX CABLE DCC FORMATTER Q6456 60101 ARM PAPER RETAINER LEFT RC1 5096 000CN See Figure 7 6 Internal components 2 of 3 on page 168 ARM PAPER RETAINER RIGHT RC1 5097 000CN See Figure 7 6 Internal components 2 of 3 on page 168 RETAINER PAPER RC1 5062 000CN See Figure 7 6 Internal components 2 of 3 on page 168 CABLE COVER UNIT 1 5147 000 See Figure 7 6 Internal components 2 of 3 on page 168 COVER LEFT RC1 5183 000CN See Figure 7 3 External panels and covers 2 of 2 on page 160 COVER CASSETTE LEFT COVER CASSETTE RIGHT RC1 5184 000CN RC1 5188 000CN See Figure 7 3 External panels and covers 2 of 2 on page 160 See Figure 7 3 External panels and covers 2 of 2 on page 160 COVER CASSETTE DUST RC1 5200 000CN See Figure 7 3 External panels and covers 2 of 2 on page 160 and Figure 7 14 Tray 2 input tray internal components on page 194 PLATE REAR RC1 5227 000CN See Figure 7 3 External panels and covers 2 of 2 on page 160 ROLLER PICK UP RC1 5440 000CN See Figure 7 15 Paper pick up feeder assembly for Tray 2 on page 198 and Figure 7 17 Paper pickup feeder assembly Tray 3 on page 206 COVER FACE DOWN RC1 5173 000CN See Assembly locations on page 156 COVER UPPER FACE 5 RC1 5174 000CN See
77. 5 SPRING COMPRESSION LEFT INTERNAL COVER ASS Y Internal components 1 of 3 on page 165 Internal components 1 of 3 on page 165 GUIDE CARTRIDGE RIGHT Internal components 1 of 3 on page 165 HOLDER DRUM Internal components 1 of 3 on page 165 BUSHING Internal components 1 of 3 on page 165 PLATE PRESSURE RIGHT Internal components 1 of 3 on page 165 BUSHING Internal components 1 of 3 on page 165 GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 on page 165 GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 on page 165 GEAR 20T Internal components 1 of 3 on page 165 GEAR 36T Internal components 1 of 3 on page 165 GEAR 36T Internal components 1 of 3 on page 165 SPRING TORSION Internal components 1 of 3 on page 165 SCREW RS M3X8 Internal components 1 of 3 on page 165 SCREW RS M3X8 Internal components 1 of 3 on page 165 SCREW RS M3X8 Internal components 1 of 3 on page 165 SCREW RS M3X8 Internal components 1 of 3 on page 165 GUIDE CARTRIDGE LEFT Internal components 1 of 3 on page 165 HOLDER DRUM Internal components 1 of 3 on page 165 Numerical parts list 243 Table 7 23 Numerical parts list continued Part number Description LINK SHUTTER Table and
78. 600 toolbox Troubleshooting tab HP Toolbox includes a Troubleshooting tab that contains links to the following main pages Clearing Jams View information about locating and clearing jams e Print Problems View Help topics that can help you solve print problems e Troubleshooting Tools Employ such troubleshooting tools as a cleaning page or a color troubleshooting page to maintain the device e Animated Demonstrations View animated Help demonstrations for the device NOTE Other tabs on HP Toolbox might be helpful in troubleshooting device problems Print quality troubleshooting pages The following features are available from the HP Toolbox Printer calibration Calibrations are performed at regular intervals For best print quality a calibration can be performed from the control panel For information about calibrating the printer at the control panel see Printer calibration on page 57 Calibrating the printer using HP Toolbox Use the following steps to calibrate the printer using HP Toolbox 1 Open the HP Toolbox 2 the Troubleshooting tab click Calibrate now Cleaning page The device features a special cleaning mode to clean the paper path 146 Chapter6 Troubleshooting ENWW ENWW ET NOTE If you have access to HP Toolbox HP recommends cleaning the paper path by using a HP Toolbox 1 Make sure that the printer is turned on and in the Ready state 2 Open the HP Toolbox 3 t
79. 7 Control panel assembly on page 177 SPACER CONTROL PANEL Control panel assembly on page 177 SCREW RS M3X8 Control panel assembly on page 177 MAIN DRIVE ASS Y Main drive assembly on page 179 F F C CONNECT PCB UNIT Main drive assembly on page 179 COLLAR SPRING Main drive assembly on page 179 BUSHING Main drive assembly on page 179 FLANGE CAM GEAR Main drive assembly on page 179 COVER DRUM Main drive assembly on page 179 BUSHING Main drive assembly on page 179 BUSHING Main drive assembly on page 179 CAM RELEASE Main drive assembly on page 179 ROD RELEASE RIGHT Main drive assembly on page 179 FAN Main drive assembly on page 179 DUCT FAN Main drive assembly on page 179 PULLEY Main drive assembly on page 179 BELT TRANSMISSION Main drive assembly on page 179 STOP CAM GEAR Main drive assembly on page 179 Numerical parts list 249 Table 7 23 Numerical parts list continued Part number Description Table and page BUSHING Main drive assembly on page 179 GUIDE DRIVE CABLE Main drive assembly on page 179 MOTOR DC Main drive assembly on page 179 SOLENOID PLATE DRIVE INSIDE Main drive assembly on page 179 Main drive assembly on page 179 SIDE PLATE DRIVE Main drive assembly on page 179 PLATE FAN Main dri
80. 7 roon Z ZA E esr orc nensi 109 nen 109 vOOA E Hsozsr 9109 wioor 5 piouaros Hazozsr Cr mon 77 SZALE Is van Pt x WAVE zi T a 9 E TE uie visrOersro T SNS 27 r a sorsr gt e zovi t ov ah ananta G CELL Ll st F a ale ale ele dE A 3h 222 eme Vosa non azas sa eozer er GC of 5 eel le l l lg Ps TSNSNOT 7 gt Sn z E ane JH 7 Loren TIOOVNOS cecile 7 5 Lvessna z Vaver vosr zosr 108 a 5 our gt 2 9 833 E S id 7 SM B EE oou suos ae Fessanos v 39 7 m oe BREE BE Beer Oe veoovnos _ 7 a SoZ lols ls 81238133431 gt OF wave T cose Es 59 7 2 342443434434 sou PE ENST USE IMIS RIB ESS lt l la vorar ie 59 6 sttonuo pu mer sf fe fo fs fo lale Jo b b fe bef Ke fa la lo fo E er cd aruis eorr Imm soosr uopeu jje nss sd SNSSudusa fee GS 9 eus aa aaier Z Suma FRE 5 soir vus x i 89d 20 a cj ENE
81. CREW RS M3X10 Internal components 3 of 3 on page 173 SCREW RS M3X6 Internal components 2 of 3 on page 169 SCREW RS M3X6 Internal components 2 of 3 on page 169 SCREW RS M3X6 Fuser assembly on page 183 SCREW RS M3X8 SCREW RS M3X8 SCREW RS M3X8 Internal components 1 of 3 on page 165 Internal components 1 of 3 on page 165 Internal components 1 of 3 on page 165 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page SCREW RS M3X8 Internal components 1 of 3 on page 165 SCREW RS M3X8 Internal components 2 of 3 on page 169 SCREW RS M3X8 Internal components 3 of 3 on page 173 SCREW RS M3X8 Control panel assembly on page 177 SCREW RS M3X8 Main drive assembly on page 179 SCREW RS M3X8 Fuser assembly on page 183 SCREW RS M3X8 Fuser assembly on page 183 SCREW RS M3X8 Tray 2 sheet input tray internal components on page 195 SCREW RS M3X8 Tray 2 sheet input tray internal components on page 195 SCREW RS M3X8 5 Tray 2 sheet input tray internal components on page 195 SCREW TAPPING TRUSS HEAD 4 8 Internal components 2 of 3 on page 169 SCREW TAPPING TRUSS HEAD 4 8 Internal components 3 of 3 on page 173 SCREW TAPPING TRUSS HEAD 4 8
82. E 56 itn wells 57 5 Removal and replacement NIU M ad 60 iv ENWW Service approach 61 6 Troubleshooting ENWW PresService DrOced resS uuu eiae ted eg eS etienne dex dude Rae dis du 61 Removal and replacement procedures 62 Print cartridge replacement eri te u 62 ETB removal and replacement se 64 Fuser removal and 73 Formatter removal and replacement 81 DC controller removal and replacement 85 Separation pad removal replacement 88 Paper pickup roller removal and replacement 89 Control panel removal and ss 91 Troubleshooting process ss 98 Troubleshooting checklist uicit nt terea tr eee 98 Clearing Jamis e 100 Paper palliu E EE 100 Common causes of paper 101 Where to look for Jale uu n rtr a a Ed cec 102 JAMS Inside the printer u u u u oerte Ente nba deine 103 INPUT JAMS nae mm 104 Tasse 104 105 OUTPUT 105 Jams in the top 105 Pickup delay e dcr tke e thee He REA ELTE antes 106 Pickup
83. E HEAT INSULATING Internal components 2 of 3 on page 169 PLATE MIDDLE Tray 2 input tray cassette on page 189 PLATE MIDDLE Tray 3 input tray cassette on page 203 PLATE MOTOR ANTI MAGNETIC Fuser assembly on page 183 PLATE PANEL FIX RIGHT FRONT Internal components 2 of 3 on page 169 PLATE PAPER GUIDE Tray 2 input tray cassette on page 189 PLATE PAPER GUIDE Tray 3 input tray cassette on page 203 PLATE PAPER SIDE END LEFT Tray 3 input tray cassette on page 203 PLATE PAPER SIDE END RIGHT Tray 2 input tray cassette on page 189 PLATE PAPER SIDE END RIGHT Tray 3 input tray cassette on page 203 PLATE PRESSURE RELEASE LEFT Fuser assembly on page 183 PLATE PRESSURE RELEASE RIGHT Fuser assembly on page 183 PLATE PRESSURE LEFT Internal components 1 of 3 on page 165 PLATE PRESSURE LEFT Fuser assembly on page 183 PLATE PRESSURE RIGHT Internal components 1 of 3 on page 165 PLATE PRESSURE RIGHT Fuser assembly on page 183 Alphabetical parts list 229 230 Chapter 7 Table 7 22 Alphabetical parts list continued Description Part number Table and page PLATE REAR RC1 5227 000CN External panels and covers 1 of 2 on page 159 PLATE REAR RC1 5227 000CN External panels and covers 2 of 2 on page 161 PLATE REG GROUNDI
84. E RIGHT Tray 3 input tray cassette on page 203 CLIP CABLE External panels and covers 1 of 2 on page 159 CLIP CABLE External panels and covers 2 of 2 on page 161 CLIP CABLE Main drive assembly on page 179 CLIP EDGE Main drive assembly on page 179 CLIP ENTRANCE GUIDE Fuser assembly on page 183 CLUTCH MECHANICAL Internal components 2 of 3 on page 169 CLUTCH MECHANICAL Tray 2 sheet input tray internal components on page 195 COLLAR SPRING Main drive assembly on page 179 CONNECTOR 2P Main drive assembly on page 179 CONNECTOR DRAWER Internal components 3 of 3 on page 173 CONNECTOR DRAWER Tray 2 sheet input tray internal components on page 195 CONNECTOR SNAP TIGHT External panels and covers 1 of 2 on page 159 216 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page CONNECTOR SNAP TIGHT External panels and covers 2 of 2 on page 161 CONNECTOR SNAP TIGHT BK External panels and covers 1 of 2 on page 159 CONNECTOR SNAP TIGHT BK External panels and covers 2 of 2 on page 161 CONNECTOR SNAP TIGHT BK CONNECTOR SNAP TIGHT BK Internal components 3 of 3 on page 173 Internal components 3 of 3 on page 173 CONNECTOR SNAP TIGHT
85. ENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW Print Cartridge Limited Warranty Statement 277 278 AppendixB Product warranty statements ENWW C Regulatory statements ENWW This chapter contains information about the following topics Declaration of Conformity Laser safety statement Canadian DOC statement VCCI statement Japan Korean EMI statement Finnish laser statement 279 Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet 1600 Series Regulatory Model Number BOISB 0409 00 Product Options All Toner Cartridges Q6000A Q6001A Q6002A Q6003A conforms to the following Product Specifications Safety IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1993 A1 A2 55022 1994 A1 2 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements
86. ER PICKUP FEED FRAME Paper pick up feeder assembly for Tray 2 on page 199 SHEET SCRAPER 1 Paper pick up feeder assembly for Tray 2 on page 199 SHEET SCRAPER 2 Paper pick up feeder assembly for Tray 2 on page 199 SHAFT PAPER PICKUP DRIVE BUSHING Paper pick up feeder assembly for Tray 2 on page 199 assembly for Tray 2 on page 199 Paper pick up feeder ENWW Numerical parts list 261 Table 7 23 Numerical parts list continued Part number Description BUSHING ARM CST PAPER SENSING 1 Table and page Paper pick up feeder assembly for Tray 2 on page 199 Paper pick up feeder assembly for Tray 2 on page 199 ARM CST PAPER SENSING 2 Paper pick up feeder assembly for Tray 2 on page 199 HOLDER PAPER PICKUP ROLLER Paper pick up feeder assembly for Tray 2 on page 199 ROLLER CASSETTE PAPER PICKUP Paper pick up feeder assembly for Tray 2 on page 199 BUSHING Paper pick up feeder assembly for Tray 2 on page 199 SPRING COMPRESSION Paper pick up feeder assembly for Tray 2 on page 199 PANEL FRONT Tray 3 input tray cassette on page 203 FRAME FRONT Tray 3 input tray cassette on page 203 STOPPER CASSETTE LEFT Tray 3 input tray cassette on page 203 STOPPER CASSETTE RIGHT Tray 3 input tray cassette on page 203 ARM CLAW RELEASE LEFT
87. GEAR 49T GEAR 53T 96T Fuser assembly on page 183 Main drive assembly on page 179 GEAR 54T Internal components 1 of 3 on page 165 GEAR 54T Main drive assembly on page 179 GEAR 54T Main drive assembly on page 179 GEAR 57T 20T Internal components 2 of 3 on page 169 GEAR 64T Main drive assembly on page 179 GEAR 64T GEAR 64T Main drive assembly on page 179 Main drive assembly on page 179 GEAR 81T Main drive assembly on page 179 GEAR 81T 32T Main drive assembly on page 179 222 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page GEAR 86T Main drive assembly on page 179 GEAR 89T 53T Main drive assembly on page 179 GEAR 96T Main drive assembly on page 179 GEAR 98T GUIDE CABLE UPPER Main drive assembly on page 179 Internal components 3 of 3 on page 173 GUIDE CARTRIDGE LEFT Internal components 1 of 3 on page 165 GUIDE CARTRIDGE RIGHT Internal components 1 of 3 on page 165 GUIDE CASSETTE DUPLEX LOWER Tray 2 input tray cassette on page 189 GUIDE CASSETTE DUPLEX UPPER Tray 2 input tray cassette on page 189 GUIDE CASSETTE FRONT LEFT Internal components 1 of 3 on page 165 GUIDE CASSETTE FRONT LEFT Internal components 2 of 3 on
88. GEAR ASS Y Internal components 2 of 3 on page 169 PICKUP GEAR ASS Y Tray 2 sheet input tray internal components on page 195 PIN DOWEL Fuser assembly on page 183 PLATE Internal components 2 of 3 on page 169 PLATE BACK END LIMIT LARGE Tray 2 input tray cassette on page 189 PLATE BACK END LIMIT LARGE Tray 3 input tray cassette on page 203 PLATE BACK END LIMIT SMALL PLATE BACK END LIMIT SMALL Tray 2 input tray cassette on page 189 Tray 3 input tray cassette on page 203 PLATE CASSETTE REINFORCEMENT Tray 2 input tray cassette on page 189 PLATE CASSETTE REINFORCEMENT 228 Chapter7 Parts and diagrams Tray 3 input tray cassette on page 203 ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page PLATE CONNECTOR Internal components 3 of 3 on page 173 PLATE CONTROL PANEL RETAINING Control panel assembly on page 177 PLATE DELIVERY BACK END LIMIT External panels and covers 1 of 2 on page 159 PLATE DRIVE INSIDE PLATE FAN Main drive assembly on page 179 Main drive assembly on page 179 PLATE GROUNDING External panels and covers 1 of 2 on page 159 PLATE GROUNDING Fuser assembly on page 183 PLATE GROUNDING Tray 2 sheet input tray internal components on page 195 PLAT
89. GHT FRONT External panels and covers 2 of 2 on page 161 BUSHING External panels and covers 2 of 2 on page 161 COVER RIGHT FRONT External panels and covers 2 of 2 on page 161 GUIDE LIGHT External panels and covers 2 of 2 on page 161 SCREW TAPPING TRUSS HEAD M4X8 Upper assembly cover on page 163 INTERNAL COMPONENTS 1 Internal components 1 of 3 on page 165 CROSSMEMBER TOP COVER Internal components 1 of 3 on page 165 BRACKET LEFT REAR Internal components 1 of 3 on page 165 BRACKET RIGHT REAR Internal components 1 of 3 on page 165 COVER INSIDE RIGHT Internal components 1 of 3 on page 165 BRACKET CARD READER Internal components 1 of 3 on page 165 HOLDER FAN RETAINER Internal components 1 of 3 on page 165 LATCH LEFT Internal components 1 of 3 on page 165 BUSHING Internal components 1 of 3 on page 165 LATCH RIGHT Internal components 1 of 3 on page 165 LEVER ETB RELEASE Internal components 1 of 3 on page 165 242 Chapter 7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page FAN Internal components 1 of 3 on page 165 GEAR 54T Internal components 1 of 3 on page 165 SPRING TENSION Internal components 1 of 3 on page 16
90. HP Color LaserJet 1600 Service Manual HP Color LaserJet 1600 Service Manual invent Copyright and License 2006 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained in this document is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein CB373 90930 Edition 1 3 2006 FCC Class A Statement This equipment has been tested and found to comply with the limits for a Class digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The end user of this product sh
91. I ISGGZSRUSI I 270 AppendixA Product specifications ENWW Replacement supplies specifications Table A 2 Replacement supplies specifications Replacement print cartridge life based on approximately 5 Black 2 500 pages coverage Yellow cyan and magenta 2 000 pages each Print cartridge life Table A 3 Print cartridge specifications Product name Description Part number Black print cartridge Life of 2 500 pages at approximately Q6000A 5 coverage Cyan print cartridge Life of 2 000 pages at approximately Q6001A 5 coverage Yellow print cartridge Life of 2 000 pages at approximately Q6002A 5 coverage Magenta print cartridge Life of 2 000 pages at approximately Q6003A 5 coverage ET NOTE Actual yields may vary according to usage ENWW Replacement supplies specifications 271 Electrical specifications Table A 4 Electrical specifications Item 110 volt models 220 volt models Power supply 115 127V 10 220 240V 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Power consumption typical During printing color 185 W average 185 W average During printing black and white 185 W average 185 W average During standby 15 W average 19 W average Off mode 0 W average 0 W average Heat output Idle 51 BTU hr 61 BTU hr Rated current 12A 6A CAUTION Power requirements are based on the country region where the printer is sold Do not c
92. ION DIAGRAM Figure 7 18 PCB assembly location optional Tray 3 208 Chapter7 Parts and diagrams ENWW Table 7 21 Paper pickup feeder assembly Tray 3 Ref Description Part number Qty Not set up as a service part PCB ASS Y LOCATION DIAGRAM 1 PAPER FEEDER ASS Y 1 ENWW Input devices 209 Diagrams
93. M4X8 Paper pickup feeder assembly Tray 3 on page 207 FRAME PAPER PICKUP FEEDER Paper pickup feeder assembly Tray 3 on page 207 SHAFT REGISTRATION ROLLER Paper pickup feeder assembly Tray 3 on page 207 ENWW Numerical parts list 265 Table 7 23 Numerical parts list continued Part number Description Table and page SHAFT PAPER PICKUP DRIVE Paper pickup feeder assembly Tray 3 on page 207 i BUSHING Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 ARM CST PAPER SENSING 1 ARM CST PAPER SENSING 2 Paper pickup feeder assembly Tray 3 on page 207 Paper pickup feeder assembly Tray 3 on page 207 HOLDER PAPER PICKUP ROLLER Paper pickup feeder assembly Tray 3 on page 207 ROLLER CASSETTE PAPER PICKUP Paper pickup feeder assembly Tray 3 on page 207 BUSHING Paper pickup feeder assembly Tray 3 on page 207 SPRING COMPRESSION Paper pickup feeder assembly Tray 3 on page 207 PCB ASS Y LOCATION DIAGRAM Paper pickup feeder assembly Tray 3 on page 209 PAPER FEEDER PCB ASS Y Paper pickup feeder assembly Tray 3 on page 209 RC1 5062 000CN RETAINER PAPER Internal components 2 of 3 on page 169 RC1 5096 000CN ARM PAPER RETAINER LEFT Internal components 2 of
94. NG 1 Paper pick up feeder assembly for Tray 2 on page 199 PLATE REG GROUNDING 1 Paper pickup feeder assembly Tray 3 on page 207 PLATE REG GROUNDING 2 Paper pick up feeder assembly for Tray 2 on page 199 PLATE REG GROUNDING 2 Paper pickup feeder assembly Tray 3 on page 207 PLATE REINFORCEMENT Tray 2 input tray cassette on page 189 PLATE REINFORCEMENT Tray 3 input tray cassette on page 203 PLATE SHAFT Internal components 1 of 3 on page 165 PLATE SHIELD Internal components 3 of 3 on page 173 PLATE SHIELD FRONT Internal components 3 of 3 on page 173 POWER CABLE Internal components 3 of 3 on page 173 POWER CONTROLLER CABLE Internal components 3 of 3 on page 173 POWER SUPPLY PCB ASS Y Internal components 3 of 3 on page 173 POWER SUPPLY PCB ASS Y Internal components 3 of 3 on page 173 POWER SUPPLY PCB ASS Y Internal components 3 of 3 on page 173 POWER SUPPLY PCB ASS Y PCB assembly location Tray 2 on page 187 POWER SUPPLY PCB ASS Y PCB assembly location Tray 2 on page 187 PULLEY Main drive assembly on page 179 RACK Tray 2 input tray cassette on page 189 RACK Tray 3 input tray cassette on page 203 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part
95. Not set up as a service part Paper pick up feeder assembly for Tray 2 on page 199 Not set up as a service part Tray 3 input tray cassette on page 203 Not set up as a service part Paper pickup feeder assembly Tray 3 on page 207 Not set up as a service part Paper pickup feeder assembly Tray 3 on page 209 UPPER COVER Assembly locations on page 157 240 Chapter 7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page MAIN DRIVE ASSEMBLY Assembly locations on page 157 PAPER PICKUP FEEDER ASSEMBLY Assembly locations on page 157 EXTERNAL COVERS PANELS ETC External panels and covers 1 of 2 on page 159 CONNECTOR SNAP TIGHT CONNECTOR SNAP TIGHT BK External panels and covers 1 of 2 on page 159 External panels and covers 1 of 2 on page 159 CLIP CABLE External panels and covers 1 of 2 on page 159 SADDLE WIRE External panels and covers 1 of 2 on page 159 PLATE GROUNDING External panels and covers 1 of 2 on page 159 SCREW TAPPING TRUSS HEAD M3X8 External panels and covers 1 of 2 on page 159 TRAY EXTENSION External panels and covers 1 of 2 on page 159 TRAY FACE DOWN External panels and covers 1 of 2 on page 159 PLATE DELIVERY BACK END LIMIT External
96. OFFICE USE This product conforms with CDRH radiation performance standard 21 CFR chapter 1 sub chapter J Evaluation Unit Not for Resale WA 064550 in v SN CNMX123456 T m f 2 gt lt Black yellow cyan and magenta supplies status gauges vent A appears instead of the consumption level when the level is not known This can occur in the following circumstances e Missing cartridges e Incorrectly placed cartridges e Cartridges with an error e non HP cartridges The supplies gauge appears whenever the printer shows the Ready state with no warnings It will also appear when the printer shows a warning or error message concerning a print cartridge or multiple supplies If a supply is empty the gauge will flash Understanding printer status Cancel Job button When the Ready light is blinking pressing Cancel Job cancels the current job When a supplies status gauge is blinking and the Attention light is on indicating that a non HP supply has been installed pressing Product information Select allows you to continue printing ENWW ENWW AN CAUTION You might not receive any indication when a non HP supply is empty For more information about using non HP print cartridges see HP policy on non HP supplies on page 31 If you continue printing after the supply is empty damage to the printer can occur See Hewlett Packard limited warranty state
97. OMPRESSION Tray 3 input tray cassette on page 203 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION SPRING COMPRESSION Tray 3 input tray cassette on page 203 Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SPRING COMPRESSION Paper pickup feeder assembly Tray 3 on page 207 SPRING GROUNDING Internal components 1 of 3 on page 165 SPRING GROUNDING Internal components 1 of 3 on page 165 SPRING GROUNDING Internal components 1 of 3 on page 165 SPRING GROUNDING Internal components 1 of 3 on page 165 SPRING GROUNDING Internal components 1 of 3 on page 165 SPRING GROUNDING RC1 5147 000CN Internal components 2 of 3 on page 169 SPRING GROUNDING Fuser assembly on page 183 SPRING GROUNDING Fuser assembly on page 183 SPRING GROUNDING Fuser assembly on page 183 SPRING GROUNDING Fuser assembly on page 183 SPRING GROUNDING Tray 2 input tray cassette on page 189 SPRING GROUNDING T
98. PAPER SIDE END 2 2 24 SPRING COMPRESSION 2 25 HOLDER PAD 1 26 HOLDER SEPARATION 1 27 PLATE PAPER GUIDE 1 A28 HOLDER PAD 1 29 WEIGHT PAD 2 HOLDER PAD 1 A31 SPRING COMPRESSION 1 204 Chapter7 Parts and diagrams ENWW ENWW Input devices 205 PAPER PICK UP FEEDER ASS Y Figure 7 17 Paper pickup feeder assembly Tray 3 ENWW Parts and diagrams 206 Chapter 7 ENWW Table 7 20 Paper pickup feeder assembly Tray 3 Ref 10 11 12 13 14 15 16 17 18 501 A01 02 A03 A04 A05 A06 A07 A08 A09 A10 A11 E Description Not set up as a service part PAPER PICKUP ROLLER GUIDE REGISTRATION PLATE REG GROUNDING 1 PLATE REG GROUNDING 2 COVER PICKUP FEED FRAME GUIDE PRE TRANSFER ROLLER REGISTRATION DRIVE BUSHING ROLLER REGISTRATION A ROLLER REGISTRATION B ROLLER REGISTRATION C BUSHING BUSHING ROLLER PAPER PICKUP RESISTOR 400 OHM 0 5W SPRING TENSION PHOTO INTERRUPTER SENSOR CABLE OPTION SENSOR PAPER PICKUP DRIVE ASS Y SCREW TAPPING TRUSS HEAD M4X8 FRAME PAPER PICKUP FEEDER SHAFT REGISTRATION ROLLER SHAFT PAPER PICKUP DRIVE BUSHING BUSHING ARM CST PAPER SENSING 1 ARM CST PAPER SENSING 2 HOLDER PAPER PICKUP ROLLER ROLLER CASSETTE PAPER PICKUP BUSHING SPRING COMPRESSION Part number RC1 5440 000CN RC1 5440 000CN Qty Input devices 207 PCB ASS Y LOCAT
99. PCB controls four motors Engine control system Low voltage power supply unit _ 37 The specifications of each motor are listed in the following table Table 4 2 Motor specifications SSS p SSS ee Name Purpose Type Direction of Failure detection rotation Motor Main motor M1 Drive ETB belt DC motor CW Yes photosensitive drum and developing cylinder Fuser delivery Drive fuser Stepping motor CW CCW No motor M2 pressure roller delivery roller and automatic release of fuser pressure Pickup motor M3 Drive pickup roller Stepping motor CW No and registration roller Fan FM1 Cool down around DC motor Yes cartridge Main motor failure detection The CPU determines the main motor failure stops the printer and notifies the formatter of error status when it encounters the following conditions e Main motor start up abnormality The interval of the MAIN MOTOR SPEED DETECTION signal IMAINMFG does not become the specified interval after 1000 ms of the main motor drive start Main motor rotation abnormality The interval of the MAINMFG signal stays at an irregular interval for 100 ms and longer after once it has become the specified interval Fan motor failure detection The CPU determines the fan motor failure and notifies the formatter when it encounters the following condition The FAN LOCK signal FANLCK is H for app
100. PRESSION Tray 2 input tray cassette on page 189 HOLDER PAD Tray 2 input tray cassette on page 189 HOLDER SEPARATION PLATE PAPER GUIDE Tray 2 input tray cassette on page 189 Tray 2 input tray cassette on page 189 HOLDER PAD Tray 2 input tray cassette on page 189 WEIGHT PAD Tray 2 input tray cassette on page 189 HOLDER PAD Tray 2 input tray cassette on page 189 SPRING COMPRESSION Tray 2 input tray cassette on page 189 RACK MANUAL FEED Tray 2 input tray cassette on page 189 GUIDE MANUAL FEED Tray 2 input tray cassette on page 189 GUIDE FEED WIDTH LEFT Tray 2 input tray cassette on page 189 GUIDE FEED WIDTH RIGHT Tray 2 input tray cassette on page 189 GEAR 16T Tray 2 input tray cassette on page 189 i INTERNAL COMPONENTS Tray 2 sheet input tray internal components on page 195 CAP CONTINUITY Tray 2 sheet input tray internal components on page 195 BASE MOTOR Tray 2 sheet input tray internal components on page 195 CLUTCH MECHANICAL SPRING LEAF Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 BUSHING Tray 2 sheet input tray internal components on page 195 256 Chapter 7 Parts and diagrams ENWW ENWW Table
101. RSION ROLLER REGISTRATION A ROLLER REGISTRATION B ROLLER REGISTRATION C BUSHING BUSHING ROLLER PAPER PICKUP HOLDER PAPER WIDTH SENSOR FLAG PAPER WIDTH SENSOR SPRING TORSION RESISTOR 400 OHM 0 5W COVER PICKUP FEED FRAME SPRING TENSION PHOTO INTERRUPTER SENSOR PAPER PICKUP DRIVE ASS Y FEEDER UNIT CABLE SCREW TAPPING TRUSS HEAD M4X8 FRAME PAPER PICKUP FEEDER SHAFT REGISTRATION ROLLER COVER PICKUP FEED FRAME SHEET SCRAPER 1 SHEET SCRAPER 2 Part number RC1 5440 000CN Qty 1 Input devices 199 Ref Description Part number Qty 06 SHAFT PAPER PICKUP DRIVE 1 07 BUSHING 1 A08 BUSHING i 1 A09 ARM CST PAPER SENSING 1 1 10 ARM CST PAPER SENSING 2 1 11 HOLDER PAPER PICKUP ROLLER 1 A12 ROLLER CASSETTE PAPER PICKUP 2 A13 BUSHING 1 A14 SPRING COMPRESSION 1 200 Chapter7 Parts and diagrams ENWW ENWW Input devices 201 CASSETTE ey Ce x A01 Figure 7 16 Tray 3 input tray cassette ENWW Parts and diagrams 202 Chapter 7 ENWW Table 7 19 Tray 3 input tray cassette R SSS Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 24A 24B 25 501 A01 02 A03 S MM Description Not set up as a service part CASSETTE PAPER PICKUP ROLLER PANEL FRONT FRAME FRONT STOPPER CASSE
102. See Figure 7 7 Internal components 3 of 3 on page 172 and Figure 7 11 PCB assembly location Tray 2 on page 186 CONTROL PANEL ASSY RM1 1983 000CN See Figure 7 8 Control panel assembly on page 176 Black Toner Cartridge Q6000A Cyan Toner Cartridge Q6001A Yellow Toner Cartridge Q6002A Magenta Toner Cartridge Q6003A Replacement Toner Black Q6000 67901 Replacement Toner Cyan Q6001 67901 Replacement Toner Yellow Q6002 67901 Replacement Toner Magenta Q6003 67901 Tray 3 paper feeder Q6459 69001 Replacement Whole printer units 110v 06455 67056 Replacement Whole printer units 220v Q6455 67055 Refurbished Whole printer units 110v Q6455 69056 Refurbished Whole printer units 220v Q6455 69055 Optional Tray 3 Q6459A Replacement Tray 3 tray and Q6459 69001 assembly Order replacement parts from the following Web site ENWW Overview 153 http www partsdirect hp com Related documentation and software Order documentation and software from the companies listed in the following table some documentation and software is available at the following Web sites Table 7 2 Technical support Web sites HP Customer Care Online http Awww hp com support Software drivers support documentation and answers to frequently asked questions HP Technical Training http Awww hp com education Supplies Printer supplies are listed in Life expectancies of re
103. TAO SNIdOT3A3G X8 15 reu amp is 1065 3AIHQ H3QONITAO SNIdOT3A3q AOW jeu amp is JAHA HOLOW NIVIA 153334 reu amp is GION31OS dn H91d ieu amp is JAHA HOLON dn HOId Figure 4 12 Paper pickup and feed system Registration paper sensor SR1 Cassette paper sensor SR2 Manual feed slot paper sensor SR3 ENWW Operational theory Chapter 4 50 SR4 Fuser delivery paper sensor SR5 Pre fuser paper sensor SR8 Paper width sensor SR9 Pressure alienation sensor M1 Main motor M2 Fuser Delivery motor M3 Pickup motor SL1 Cassette pickup solenoid SL2 Magenta cyan and yellow developing cylinder drive solenoid SL3 Black developing cylinder drive solenoid Manual feed slot pickup mechanism This mechanism picks up one sheet of paper only that is inserted into the manual feed slot and then into the printer This printer does not have a pickup roller in the manual feed slot Instead of a pickup roller the registration roller picks up paper The presence of paper in the manual feed slot is detected by the manual feed slot paper sensor SR3 The following is the operational sequence of the manual feed slot pickup 1 If paper is set into the manual feed slot during STBY mode the manual feed slot paper sensor SR3 detects it 2 When the paper is detected the DC controller drives the pickup motor M3 for 5 seconds The pape
104. TAPPING TRUSS HEAD 4 8 CROSSMEMBER FRONT Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 258 Chapter 7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page CROSSMEMBER REAR CROSSMEMBER MIDDLE Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 CROSSMEMBER LOWER REAR Tray 2 sheet input tray internal components on page 195 GUIDE PAPER SENSOR CABLE 1 Tray 2 sheet input tray internal components on page 195 GUIDE PAPER SENSOR CABLE 2 Tray 2 sheet input tray internal components on page 195 GEAR 29T Tray 2 sheet input tray internal components on page 195 GEAR 29T Tray 2 sheet input tray internal components on page 195 SPRING COMPRESSION Tray 2 sheet input tray internal components on page 195 FOOT RUBBER Tray 2 sheet input tray internal components on page 195 COVER OPTION RIGHT Tray 2 sheet input tray internal components on page 195 OPTION FRAME LEFT ASS Y Tray 2 sheet input tray internal components on page 195 FRAME OPTION LEFT Tray 2 sheet input tray internal components on page 195 OPTION FRAME RIGHT ASS Y
105. TTE LEFT STOPPER CASSETTE RIGHT ARM CLAW RELEASE LEFT ARM CLAW RELEASE RIGHT ARM REMNANT INDICATION ARM PLATE LOCK RELEASE MD SIZE PLATE PAPER SPRING GROUNDING SPRING GROUNDING PLATE CASSETTE REINFORCEMENT ARM MD PLATE RELEASE LEFT CLAW MD PLATE RELEASE LEFT ARM MD PLATE RELEASE RIGHT CLAW MD PLATE RELEASE RIGHT SPRING COMPRESSION SPRING COMPRESSION SPRING TENSION SPRING COMPRESSION SPRING COMPRESSION SPRING COMPRESSION BACK END LIMIT PLATE ASS Y MIDDLE PLATE ASS Y LEFT PAPER SIDE END ASS Y RIGHT PAPER SIDE END ASS Y SEPARATION ASS Y SCREW TAPPING TRUSS HEAD M4X8 CASSETTE BODY ASS Y BODY CASSETTE PLATE BACK END LIMIT LARGE Part number 1 1945 000 1 5440 000 1 1922 000 Qty 1 Input devices 203 Ref Description Part number Qty 04 ARM BACK END LOCK 1 05 PLATE BACK END LIMIT SMALL 1 06 LEVER BACK END LOCK RELEASE 1 07 STOPPER BACK END LIMIT 1 08 SPRING COMPRESSION 1 A09 SHEET SEPARATION 1 10 PLATE MIDDLE 1 A11 PLATE REINFORCEMENT 1 A12 CLAW MIDDLE PLATE LEFT i 1 A13 CLAW MIDDLE PLATE RIGHT x 1 A14 RACK 2 15 GEAR 22T 1 A16 SPRING COMPRESSION 1 17 SCREW TAPPING TRUSS HEAD M3X6 s 2 A18 PLATE PAPER SIDE END LEFT 1 A19 HOLDER PAPER RETAINING 2 A20 SPRING COMPRESSION 2 A21 PLATE PAPER SIDE END RIGHT 1 A22 LEVER SIDE END LOCK RELEASE T 1 A23 STOPPER
106. To recycle supplies place the used supply in the box in which the new supply arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item Go to http www hp com go recycle for more information about HP s recycling program HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality Service or repairs required as a result of using a non HP supply will not be covered under the printer warranty When you insert a supply into the printer the printer will inform you if the supply is not a genuine HP supply If you insert a genuine HP supply that has reached the low state from another HP printer the printer identifies the supply as non HP Simply return the supply to the original printer to reactivate HP features and functionality HP anti counterfeit Web site Visit the HP anti counterfeit Web site at http www hp com go anticounterfeit if the supplies status gauges or HP Toolbox indicates that the print cartridge is not an HP print cartridge and you think that itis genuine ENWW Managing supplies 31 Cleaning the printer During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quali
107. Tray 2 sheet input tray internal components on page 195 FRAME FIXING Fuser assembly on page 183 FRAME FRONT i Tray 3 input tray cassette on page 203 FRAME OPTION LEFT Tray 2 sheet input tray internal components on page 195 FRAME OPTION RIGHT Tray 2 sheet input tray internal components on page 195 FRAME PAPER PICKUP FEEDER Paper pick up feeder assembly for Tray 2 on page 199 FRAME PAPER PICKUP FEEDER Paper pickup feeder assembly Tray 3 on page 207 220 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page FRONT DOOR ASS Y 1 1856 000 External panels and covers 2 of 2 on page 161 FUSER ASS Y 110v 1 1820 000 Fuser assembly on page 183 FUSER ASS Y 220v 1 1821 000 Fuser assembly page 183 FUSER ASSEMBLY 1 1820 000 Assembly locations 110v or on page 157 RM1 1821 000CN 220v GEAR 134T i Main drive assembly on page 179 GEAR 16T Fuser assembly on page 183 GEAR 16T Tray 2 input tray cassette on page 189 GEAR 18T Main drive assembly on page 179 GEAR 18T i Tray 2 sheet input tray internal components on page 195 GEAR 19T E Fuser assembly on page 183 GEAR 19T Tray 2 sheet input tray internal components on page 195 GEAR 19T 71T Fuser assembl
108. UP RC1 5440 000CN Paper pick up feeder assembly for Tray 2 on page 199 ROLLER PAPER PICKUP RC1 5440 000CN Paper pickup feeder assembly Tray 3 on page 207 ROLLER PRESSURE Fuser assembly on page 183 Alphabetical parts list 231 232 Chapter 7 Table 7 22 Alphabetical parts list continued Description Part number Table and page ROLLER REGISTRATION DRIVE ROLLER REGISTRATION DRIVE Paper pick up feeder assembly for Tray 2 on page 199 Paper pickup feeder assembly Tray 3 on page 207 ROLLER REGISTRATION A Paper pick up feeder assembly for Tray 2 on page 199 ROLLER REGISTRATION A Paper pickup feeder assembly Tray 3 on page 207 ROLLER REGISTRATION B Paper pick up feeder assembly for Tray 2 on page 199 ROLLER REGISTRATION B Paper pickup feeder assembly Tray 3 on page 207 ROLLER REGISTRATION C Paper pick up feeder assembly for Tray 2 on page 199 ROLLER REGISTRATION C Paper pickup feeder assembly Tray 3 on page 207 SADDLE WIRE External panels and covers 1 of 2 on page 159 SADDLE WIRE SADDLE WIRE External panels and covers 2 of 2 on page 161 Internal components 2 of 3 on page 169 SADDLE WIRE Tray 2 sheet input tray internal components on page 195 SCANNER UNIT Internal components 3 of 3 on page 173 S
109. WEIGHT PAD Tray 2 input tray cassette on page 189 WEIGHT PAD Tray 3 input tray cassette on page 203 Alphabetical parts list 239 Numerical parts list Table 7 23 Numerical parts list Part number Description Table and page Not set up as a service part Assembly locations on page 157 Not set up as a service part External panels and covers 1 of 2 on page 159 Not set up as a service part External panels and covers 2 of 2 on page 161 Not set up as a service part Upper assembly cover on page 163 Not set up as a service part Internal components 1 of 3 on page 165 Not set up as a service part Internal components 2 of 3 on page 169 Not set up as a service part Internal components 3 of 3 on page 173 Not set up as a service part Control panel assembly on page 177 Not set up as a service part Main drive assembly on page 179 Not set up as a service part Fuser assembly on page 183 RING E Fuser assembly on page 183 Not set up as a service part Not set up as a service part Not set up as a service part PCB assembly location Tray 2 on page 187 Tray 2 input tray cassette on page 189 250 sheet input tray cassette on page 193 Not set up as a service part Tray 2 sheet input tray internal components on page 195
110. Y PCB ASS Y PCB assembly location Tray 2 HIGH VOLTAGE PCB ASS Y PANEL FRONT on page 187 PCB assembly location Tray 2 on page 187 Tray 2 input tray cassette on page 189 GUIDE CASSETTE DUPLEX LOWER Tray 2 input tray cassette on page 189 STOPPER CASSETTE LEFT Tray 2 input tray cassette on page 189 STOPPER CASSETTE RIGHT Tray 2 input tray cassette on page 189 ARM CLAW RELEASE LEFT ARM CLAW RELEASE RIGHT Tray 2 input tray cassette on page 189 Tray 2 input tray cassette on page 189 Numerical parts list 253 Table 7 23 Numerical parts list continued Part number Description ARM REMNANT INDICATION Table and page Tray 2 input tray cassette on page 189 ARM PLATE LOCK RELEASE MD Tray 2 input tray cassette on page 189 SIZE PLATE PAPER Tray 2 input tray cassette on page 189 SPRING GROUNDING SPRING GROUNDING Tray 2 input tray cassette on page 189 Tray 2 input tray cassette on page 189 PLATE CASSETTE REINFORCEMENT Tray 2 input tray cassette on page 189 ARM MD PLATE RELEASE LEFT Tray 2 input tray cassette on page 189 CLAW MD PLATE RELEASE LEFT Tray 2 input tray cassette on page 189 ARM MD PLATE RELEASE RIGHT Tray 2 input tray cassette on page 189 CLAW MD PLATE RELEASE RIGHT Tray 2 input tray cassette
111. acing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots 1 Tabs NOTE Connect the control panel cable before replacing the right cover 80 Chapter 5 Removal and replacement ENWW Formatter removal and replacement Use the following procedure to remove the formatter 1 Remove the cassette dust cover 1 5200 000 2 Remove nine 9 screws from the rear plate 1 5227 000 ENWW Removal and replacement procedures 81 3 Remove the rear plate II 82 Chapter5 Removal replacement ENWW ENWW 4 Unplug three 3 connectors two 2 data connectors and one 1 power connector PRECAUCI N VARNING VAROITUS Wor Hu 1 Flat cable 2 Power cables 3 VW 1 flat cable Removal and replacement procedures 83 5 Remove four 4 screws from the formatter 6 Lifting it up remove the formatter To replace the formatter follow steps 1 through 6 above in reverse order ET NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots 84 Chapter 5 Removal and replacement ENWW 1 Tabs DC controller removal and replacement Use the following procedure to remove the DC controller 1 Remove the cassette dust cover
112. age environment e Print media should be stored at or near room temperature e The air should not be too dry or too humid to moderate the hygroscopic properties of paper best way to store an opened ream of paper is to rewrap it tightly in its moisture proof wrapping If the printer environment is subject to extremes unwrap only the amount of paper to be used during the day s operation to prevent unwanted moisture changes e Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open Envelopes Envelopes can be printed from Tray 1 or Tray 2 Select the type of envelope that you are using from the Print dialog box or the printer driver In your program set the margins for the envelope The following table gives typical address margins for a commercial 10 or DL envelope Table 1 3 Envelope specifications Type of address Top margin Left margin Return address 15 mm 0 6 inch 15 mm 0 6 inch Delivery address 51 mm 2 inches 89 mm 3 5 inches e Forthe best print quality position margins no closer than 15 mm 0 6 inch from the edges of the envelope e Avoid printing over the area where the envelope seams meet Envelope storage Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope and creates an air bubble then the envelope might wrinkle during printing Envelop
113. assembly on page 183 ROLLER FACE DOWN BENDING Fuser assembly on page 183 PIN DOWEL Fuser assembly on page 183 CAM PRESSURE RELEASE Fuser assembly on page 183 FLAG PRESSURE RELEASE Fuser assembly on page 183 HOLDER PRESSURE RELEASE GEAR Fuser assembly on page 183 SPRING LEAF Fuser assembly on page 183 BUSHING Fuser assembly on page 183 BUSHING Fuser assembly on page 183 SPRING COMPRESSION Fuser assembly on page 183 RING E Fuser assembly on page 183 SPRING GROUNDING ROLLER DELIVERY Fuser assembly on page 183 Fuser assembly on page 183 MOTOR STEPPING DC Fuser assembly on page 183 SCREW RS M3X6 Fuser assembly on page 183 SHAFT FACE DOWN ROLLER Fuser assembly on page 183 SCREW RS M3X8 Fuser assembly on page 183 GEAR 30T Fuser assembly on page 183 GEAR 19 Fuser assembly page 183 GEAR 16T Fuser assembly on page 183 GEAR 49T Fuser assembly on page 183 GEAR 19T 71T Fuser assembly on page 183 GEAR 27T Fuser assembly on page 183 GEAR 26T GEAR 20T 44T Fuser assembly on page 183 Fuser assembly on page 183 GEAR 22T 38T Fuser assembly on page 183 SPRING TENSION Fuser assembly on page 183 SPRING TORSION Fuser assembly on page 183 SOLID RESISTOR 20MOHM
114. at are used in the printer must be able to withstand 210 C 410 F which is the printer fusing temperature CAUTION To avoid damage to the printer use only transparencies that are recommended for use in laser printers Media support tables This section contains information about the sizes weights and capacities of paper and other print media that each tray supports Supported print media for Tray 1 Tray 2 and optional Tray 3 This section contains information about the sizes weights and capacities of paper and other print media that each tray supports Tray 1 and Tray 2 specifications Table 1 5 Tray 1 and Tray 2 specifications Tray 1 and Tray 2 Dimensions Weight Capacity2 Paper Minimum 76 x 127 mm 60 to 163 g m 16 to 43 Ib Single sheet of 75 g m 3 x 5 inches 20 Ib paper for Tray 1 Maximum 216 x 356 mm Up to 250 sheets for Tray 2 8 5 x 14 inches 16 Chapter 1 Product information ENWW ENWW Table 1 5 Tray 1 and Tray 2 specifications continued Tray 1 and Tray 2 Dimensions Weight Capacity HP LaserJet glossy paper Same as the preceding and HP LaserJet photo paper listed minimum and maximum sizes Single sheet of HP LaserJet glossy paper or HP LaserJet photo paper for Tray 1 75 to 163 g m 20 to 43 Ib Up to 25 mm 0 99 inch stack height for Tray 2 HP Premium Cover paper 200 g m 75 Ib cover Single sheet of HP Cover paper for Tray 1 Up to 25 mm 0 99 inch sta
115. ation ENWW 3 ENWW Managing and maintenance This chapter contains information about the following topics e Managing supplies e Cleaning the printer e Calibrating the printer 29 Managing supplies Life expectancies of replacement supplies Table 3 1 Replacement print cartridge life Replacement print cartridge life based on approximately 5 Black 2 500 pages coverage Yellow cyan and magenta 2 000 pages each Checking and ordering supplies You can check the supplies status by using the printer control panel printing a Supplies Status page or viewing the HP Toolbox Hewlett Packard recommends that you place an order for a replacement print cartridge when you first receive the Order message for a print cartridge For typical use the Order message indicates that approximately two weeks of life remains When you use a new authentic HP print cartridge you can obtain the following types of supplies information e Amount of cartridge remaining e Estimated number of pages remaining e Number of pages printed Other supplies information NOTE When the printer is directly connected to a computer you can set HP Toolbox to notify you when supplies are low To check status using the control panel Do one of the following e Check the supplies status gauges on the printer control panel These gauges indicate when a print cartridge is low or empty The lights also indicate when a non HP print
116. aud hotline 31 fuser cleaning page 133 removal and replacement 73 G general circuit diagram 210 general timing chart 56 gray background troubleshooting 140 grayscale troubleshooting 143 284 Index H heavy paper specifications 16 17 HP fraud hotline 31 HP Toolbox calibrating printer 34 calibrating the printer 146 cleaning page 146 configuration page 147 extended print modes 122 operating systems supported 11 print quality menu 122 print quality troubleshooting pages 146 print types 121 toner level checking from 30 humidity specifications paper storing 13 printer environment 273 image formation system 39 image quality print troubleshooting 124 input devices locations 188 parts list 188 input trays features 4 installing 23 media supported 16 installing input trays 23 print cartridges 25 supplies 25 interface ports types included 4 internal assembly locations 164 parts list 164 J jams causes 101 causes of 100 delivery delay 106 delivery stationary 106 dooropen 107 input area 104 inside printer 103 output area 105 pickup delay 106 pickup stationary 106 start up residual 106 troubleshooting 102 wrapping 106 K keys control panel 9 Korean EMI statement 281 L labels specifications 16 17 laser safety statements 281 light print troubleshooting 139 lightness faded print troubleshooting 139 lights locating 9 lines troubleshooting printed pages 140 lo
117. ber RC1 5188 000CN RC1 5200 000CN RC1 5227 000CN 1 1856 000 1 1858 000 Qty RF Assembly locations 161 Covers UPPER COVER ASS Y Figure 7 4 Upper cover assembly ENWW Parts and diagrams 162 Chapter 7 Table 7 7 Upper assembly cover Ref Description Part number Qty Not set up as a service part A01 COVER UPPER RC1 5176 000CN 1 A02 COVER INSIDE UPPER RC1 5178 000CN 1 A03 SCREW TAPPING TRUSS HEAD M4X8 1 ENWW Covers 163 Internal assemblies INTERNAL COMPONENTS 1 27 27 A09 SR9 J5009 Figure 7 5 Internal components 1 of 3 164 Chapter7 Parts and diagrams ENWW ENWW Table 7 8 Internal components 1 of 3 Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 27 27 27 28 29 Description Not set up as a service part INTERNAL COMPONENTS 1 CROSSMEMBER TOP COVER BRACKET LEFT REAR BRACKET RIGHT REAR COVER INSIDE RIGHT BRACKET CARD READER HOLDER FAN RETAINER LATCH LEFT BUSHING LATCH RIGHT LEVER ETB RELEASE FAN GEAR 54T SPRING TENSION SPRING COMPRESSION LEFT INTERNAL COVER ASS Y GUIDE CARTRIDGE RIGHT HOLDER DRUM BUSHING PLATE PRESSURE RIGHT BUSHING GUIDE CASSETTE REAR RIGHT GUIDE CASSETTE FRONT RIGHT GEAR 20T GEAR 36T GEAR 36T SPRING TORSION SCREW RS M3X8 SCREW RS M3X8 SCREW RS M3X8 SCREW RS M3X8 GUIDE CARTRIDGE LEFT
118. bly for Tray 2 on page 199 SHEET SEPARATION Tray 2 input tray cassette on page 189 SHEET SEPARATION Tray 3 input tray cassette on page 203 SHUTTER REGISTRATION Paper pick up feeder assembly for Tray 2 on page 199 SIDE PLATE DRIVE Main drive assembly on page 179 SIDE PLATE FIXING LEFT Fuser assembly on page 183 SIDE PLATE FIXING LEFT 2 SIDE PLATE FIXING RIGHT Fuser assembly on page 183 Fuser assembly on page 183 SIDE PLATE FIXING RIGHT 2 Fuser assembly on page 183 SIDE PLATE GEAR SIZE PLATE PAPER Fuser assembly on page 183 Tray 2 input tray cassette on page 189 SIZE PLATE PAPER Tray 3 input tray cassette on page 203 SOLENOID Internal components 2 of 3 on page 169 SOLENOID Main drive assembl on page 179 SOLENOID Tray 2 sheet input tray internal components on page 195 SOLID RESISTOR 20MOHM 1 4W Fuser assembly on page 183 SPACER CONTROL PANEL Control panel assembly on page 177 SPRING COMPRESSION Internal components 1 of 3 on page 165 SPRING COMPRESSION Internal components 1 of 3 on page 165 SPRING COMPRESSION Internal components 2 of 3 on page 169 Alphabetical parts list 235 236 Chapter 7 Table 7 22 Alphabetical parts list continued Description Part number Table and page SPRING
119. calibrates If printing stops when the cartridge is out requiring the user to either install a new cartridge or select to print with toner out override a calibration will not occur until the depleted cartridge is replaced printing resumes and all jobs currently in the queue are finished or cancelled This could result in an interval of several pages where a new cartridge is using the old cartridge s calibration data Service only tools service only 57 Calibrating the printer at the control panel Use the following steps to calibrate the printer using the printer control panel 1 Use the 9 Left arrow or the Right arrow button to select SYSTEM SETUP then press Select 2 Use the El Left arrow or the Right arrow button to select PRINT QUALITY and then press Select CALIBRATE COLOR will display on the control panel 3 Press El Select 4 Use the Left arrow or the E Right arrow button to select CALIBRATE NOW and then press 3 Select 5 Press EJ Select to start the calibration 58 Chapter 4 Operational theory ENWW 5 ENWW Removal and replacement This chapter contains information about the following topics e Overview e Service approach e Removal and replacement procedures 59 Overview Removal and replacement strategy Replace parts in the reverse order of their removal Directions for difficult or critical replacement proc
120. cartridge is first installed e To print the Supplies Status page from the printer on the printer control panel select Reports Supplies Status and then Select See Supplies Status page on page 132 for more information If the supplies levels are low you can order supplies through your local HP dealer by telephone or online To check and order supplies using HP Toolbox You can configure HP Toolbox to notify you when the supplies are low You can choose to receive alerts by e mail or as a pop up message or taskbar icon To order supplies using the HP Toolbox in the Other Links area click Order supplies You must have Internet access to connect to the Web site 30 Chapter 3 Managing and maintenance ENWW Storing supplies Follow these guidelines for storing print cartridges Do not remove the print cartridge from its package until you are ready to use it CAUTION To prevent damage do not expose the print cartridge to light for more than a few minutes e See Environmental specifications on page 273 for operating and storage temperature ranges e Store the supply in a horizontal position e Store the supply in a dark dry location away from heat and magnetic sources Replacing and recycling supplies Replacing the print cartridges To install a new HP print cartridge follow the instructions that are included on the box that contains the new supply or see the Getting Started Guide
121. cation fan 53 model and serial number 8 printed circuit assemblies 53 54 solenoid 54 solenoids 53 loose toner troubleshooting 141 M magenta cartridge partnumber 271 status gauge 8 mailing labels specifications 16 17 margins envelopes 14 media curled troubleshooting 142 envelopes 14 jams 100 labels 16 selecting 13 specifications 13 transparencies 16 tray 1 types supported 16 tray 2 types supported 16 tray 3 types supported 16 ENWW unsupported 17 wrinkled 142 wrong size 124 wrong type 124 memory 5 menu structure report 114 messages alert and warning 108 133 critical error 109 135 error 108 133 eventlog 132 event log only 113 139 status 113 138 status log 118 supplies 110 135 model number 8 motors 53 N NVRAM initializer super 128 operating environment specifications 273 operating systems supported 11 ordering accessories 154 parts 153 supplies and accessories 271 output bins features 4 jams clearing 105 output quality print troubleshooting 124 overhead transparencies specifications 16 17 P page counts restoring 129 pages blank 125 not printing 125 printing slowly 125 skewed 142 pages per minute 4 paper curled troubleshooting 142 jams 100 jams delivery delay 106 ENWW jams delivery stationary 106 jams door open 107 jams input areas 104 jams inside the printer 103 jams output area 105 jams pickup delay 106 jams pickup stationary 106 jams start up res
122. cause and solution for each of these examples Table 6 13 General print quality issues Problem Cause Solution Print is light or faded The media might not meet Use media that meets HP specifications HP specifications One or more print cartridges might be Replace any low print cartridges low If you are using non HP print cartridges no messages appear on the none of the print cartridges is low device control panel or in the empty remove the print cartridges one HP Toolbox at a time and inspect the toner roller in ENWW Troubleshooting tools 139 Table 6 13 General print quality issues continued Problem Aa Aa Aa Aa Aa Cc Cc Cc Cause Solution each to see if the roller is damaged If so replace the print cartridge Print the Supplies Status page to check the remaining life Toner specks appear AqBbGc AgBbCc AaBbCc AaBbCc AaBbCC Dropouts appear AabbCc AaRbcc AcBbCc AQBoCc The media might not meet HP specifications Use media that meets HP specifications The paper path might need cleaning Clean the paper path See the HP Toolbox online Help A single sheet of print media might be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface The paper lot is flawed The manufacturing processes can caus
123. ce products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR
124. ces gu dv Hine oen de 148 MENU EM 148 Web diagnostics 5 4444 149 ENWW Firmware and software trn nn nnne 150 7 Parts and diagrams uOo 152 Assembly locations iiec diede dandas Ru Ex Dao KR E cu ARR Rd 156 COVETS 162 Internal assemblies seen 164 eee usqste dent 188 DIAGFAINS uuu aaa ees 210 Alphabetical parts list n tt e RI n cea tte an uz Ee ue Ea nudas 211 Numerical partslSt u uuu u lna Sui anne a IE Rao asha AREE deed a 240 Appendix A Product specifications Physical speciflcatlons u u u seen 270 Replacement supplies specifications 271 Print cartridge lgu uuu y otc odes 271 Electrical specifications 272 Environmental specifications
125. ck height for Tray 2 Transparencies and opaque film Thickness 0 10 to 0 13 mm 3 9 to 5 1 mils Single sheet of transparency or opaque film for Tray 1 Up to 50 sheets for Tray 2 Labels Thickness up to 0 23 mm Single sheet of labels for up to 9 mils Tray 1 Up to 25 mm 0 99 inch stack height for Tray 2 Envelopes Up to 90 g m 16 to 24 Ib Single envelope for Tray 1 Up to ten envelopes for Tray 2 1 The printer supports a wide range of standard and custom sizes of print media Check the printer driver for supported sizes 2 Capacity can vary depending on media weight and thickness and environmental conditions 3 Hewlett Packard does not guarantee results when printing with other types of heavy paper Optional Tray 3 specifications Table 1 6 Optional Tray 3 specifications Optional Tray 3 250 sheet Dimensions Weight Capacity tray Paper Minimum 76 x 127 mm 60 to 163 g m 16 to 43 Ib Up to 250 sheets 3 x 5 inches Maximum 216 x 356 mm 8 5 x 14 inches 1 The printer supports a wide range of standard and custom sizes of print media Check the printer driver for supported sizes 2 Capacity can vary depending on media weight and thickness and environmental conditions Unsupported media media to avoid Avoid using the following media Paper that has been stapled Staples left in reused paper will cause printer damage that will require repairs that may not be covered under th
126. consumption levels of print cartridges The out threshold has been reached The supply must be replaced before printing can continue Replace supplies Override in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges Supply override in use The user has decided to continue printing beyond the out point A supply is low and using Override may result in unsatisfactory print quality Replace the supply that is low Replace supply Override in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges Supply override in use The user has decided to continue printing beyond the out point A supply is low and using Override may result in unsatisfactory print quality Replace the supply that is low Unauthorized supply in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges A new supply has been installed that is not made by HP and was overridden If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty Status messages Status messages are used to inform the user of the current state of the system Status messages do not require user action or acknowledgement and are for information only Control panel message Descript
127. cription The printer is waiting for paper in the tray indicated Recommended action Load the paper as indicated Memory is low The device memory has been almost completely filled Allow the device to finish the job or press Select to cancel the job Press Break the job into smaller jobs that contain fewer pages Misprint The printed pages have been incorrectly To continue press the 22 Select button placed on the paper on the control panel Press No paper pickup The print engine has failed to pick up a In Tray 1 verify that the media was inserted piece of media far enough into the tray In Tray 2 or Press optional Tray 3 verify that the paper length guide is in the correct position for the media size that you are using Reload the media in the input tray and press 2 Select to continue the job Unexpected size in tray X Unexpected paper size error The media size loaded in the tray does not match the media size configured for the tray Verify that the print settings are set to the specified media in the tray Critical error messages Control panel message Description Recommended action 50 1 Fuser Error 50 2 Fuser Error 50 3 Fuser Error The device has experienced an internal hardware error 50 1 Fuser Error low temperature 50 3 Fuser Error slow fuser 50 2 Fuser Error high temperature Turn off the device wait at least 25 min
128. drive assembly on page 179 SEPARATION ASS Y SEPARATION ASS Y SHAFT DRUM GEAR RM1 1922 000CN RM1 1922 000CN Tray 2 input tray cassette on page 189 Tray 3 input tray cassette on page 203 Main drive assembly on page 179 SHAFT ETB DRIVE Internal components 1 of 3 on page 165 SHAFT FACE DOWN ROLLER Fuser assembly on page 183 SHAFT FRONT DOOR Internal components 2 of 3 on page 169 SHAFT FRONT DOOR ARM External panels and covers 2 of 2 on page 161 SHAFT PAPER PICKUP DRIVE Paper pick up feeder assembly for Tray 2 on page 199 SHAFT PAPER PICKUP DRIVE Paper pickup feeder assembly Tray 3 on page 207 SHAFT POSITIONING Tray 2 sheet input tray internal components on page 195 SHAFT PRESSURE RELEASE Fuser assembly on page 183 SHAFT PRESSURE RELEASE CAM Fuser assembly on page 183 SHAFT REGISTRATION ROLLER Paper pick up feeder assembly for Tray 2 on page 199 234 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description SHAFT REGISTRATION ROLLER Part number Table and page Paper pickup feeder assembly Tray 3 on page 207 SHAFT TOGGLE Internal components 1 of 3 on page 165 SHEET SCRAPER 1 Paper pick up feeder assembly for Tray 2 on page 199 SHEET SCRAPER 2 Paper pick up feeder assem
129. e some areas to reject toner Try different paper such as high quality paper that is intended for color laser printers Try different paper such as high quality paper that is intended for color laser printers Vertical streaks or bands appear on the page One or more print cartridges might be low or defective If you are using non HP print cartridges no messages appear on the device control panel or in the HP Toolbox Replace any low print cartridges The amount of background toner shading becomes unacceptable The media might not meet HP specifications Use a different paper with a lighter basis weight Very dry low humidity conditions can increase the amount of background shading Check the device environment 140 Chapter6 Troubleshooting ENWW Table 6 13 General print quality issues continued Problem AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Cause One or more print cartridges might be low If you are using non HP print cartridges no messages appear on the device control panel or in the HP Toolbox Solution Replace any low print cartridges Toner smears appear on the media AaBbGCc AaBhCc AaBkhCc AaBbCc The media might not meet HP specifications Use media that meets HP specifications If toner smears appear on the leading edge of the paper the media guides are dirty or debris has accumulat
130. e and the correct port setting If the error persists see the support flyer that came in the device box M EE ENWW Troubleshooting process 99 Clearing jams This section contains information about clearing jams Paper path Figure 6 1 Paper path For paper path sensor locations see Figure 4 12 Paper pickup and feed system page 50 100 Chapter6 Troubleshooting ENWW Common causes of paper jams Occasionally paper or other print media can become jammed during a print job Some causes include the following events Cause Solution The input trays are loaded improperly or overfilled Remove any excess paper from the input tray Make sure that the paper does not exceed the maximum stack height mark in the input tray Tray 2 or optional Tray 3 is opened during a print job Too many sheets accumulated in the output area or sheets blocked the output area Make sure that Tray 2 or optional Tray 3 is closed Remove any accumulated sheets and clear the output area For information about clearing jams from the output area see Output jams on page 105 The print media that is being used does not meet HP specifications Use only paper that meets HP specifications For more information see the HP LaserJet Printer Family Print Media Guide or go to http Avww hp com support lipaperguide The
131. e construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes 14 Chapter 1 Product information ENWW depends upon the quality of the envelopes When selecting envelopes consider the following components e Weight The weight of the envelope paper should not exceed 90 g m 24 Ib or jamming might occur e Construction Before printing envelopes should lie flat with less than 6 mm 0 25 inch curl and should not contain air e Condition Envelopes should not be wrinkled nicked or otherwise damaged e Temperature Use envelopes that are compatible with the heat and pressure of the printer This printer fusing temperature is 210 C 410 e Size Use only envelopes that are within the following size ranges Table 1 4 Envelope size ranges Tray Minimum Maximum Tray 1 or Tray 2 76 x 127 mm 3 x 5 inches 216 x 356 mm 8 5 x 14 inches Envelopes with double side seams Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below Figure 1 8 Envelope double side seam construction 1 Acceptable 2 Unacceptable Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive s
132. e warranty e Sheets of labels that have been used more than once or partial sheets of labels e Labels that are not specifically recommended for laser printers Print media specifications 17 e Labels that are separating from the backing sheet or are wrinkled or damaged in any way e Transparencies that are not specifically recommended for laser printers e Media that has been stored a high humidity environment e Labels with exposed glue or adhesive 18 Chapter 1 Product information ENWW 2 ENWW Installation This chapter contains information about the following topics e Site preparation e Package contents e Install input devices 19 Site preparation Below are recommendations for the printer location and placement Operating environment The printer must be kept in a proper location to maintain the performance level that has been set at the factory In particular be sure that the environment adheres to the specifications listed in this chapter The printer must have 2 inches of space above and around it 407 mm 16 0 in 360 7 mm 14 2 in 660 mm k 26 8 in Figure 2 1 Printer dimensions 1 Front view 2 Side view Make sure the printer has the following e A well ventilated dust free area e Assurface that will support up to 18 kg 40 Ibs e A constant temperature and humidity Do not install near water sources humidifiers air conditioners refrigerators or o
133. ed in the print path Clean the media guides and the paper path The toner smears easily when touched The device is not set to print on the type of media on which you want to print In the printer driver select the Paper tab and set Type is to match the type of media on which you are printing Print speed might be slower if you are using heavy paper The media might not meet HP specifications Use media that meets HP specifications Marks repeatedly appear at even intervals on the printed side of the page AaBbC AQBbCc AaBbCc AaBbCc AaBbC Marks repeatedly appear at even intervals on the unprinted side of the page The paper path might need cleaning The device is not set to print on the type of media on which you want to print Clean the device In the printer driver select the Paper tab and set Type is to match the type of paper on which you are printing Print speed might be slower if you are using heavy paper For more information see Repetitive image defect ruler on page 149 Internal parts might have toner on them The problem typically corrects itself after a few more pages The paper path might need cleaning Clean the device The fuser might be damaged or dirty Clean using instructions in HP Toolbox A print cartridge may have a problem Internal parts might have toner on them The paper
134. edures are included in this section A WARNING sheet metal edges of the product can be sharp Use caution when working on the product ET NOTE Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses always use the provided wire loops lance points or wire harness guides Electrostatic discharge The printer contains parts that are sensitive to electrostatic discharge ESD Watch for the ESD reminder shown at the left when removing printer parts Protect the parts that are sensitive to ESD with protective ESD pouches User replaceable parts Table 5 1 User replaceable parts Product name Description Part number Separation pad and pickup rollers Replace when the printer is picking up Q5956 67902 multiple sheets or no sheets Trying different paper did not resolve the problem Paper tray A 250 sheet paper cassette Q5956 67901 Dust cover Protects the output of paper cassette Q5956 67903 from dust Output tray extender An extension for supporting paper in Q5956 67904 the output bin Required tools Before servicing the printer gather the following tools e Phillips 2 magnetized screwdriver 152 mm 6 inch shaf
135. elope Envelopes ENWW Print problems 121 Print Modes menu Under the Print Modes menu in HP Toolbox each Media Type will have a Fusing menu a Transfer menu and a Toner menu Select a setting for each menu item Media types are listed with the plain papers together glossy papers together and special media at the end To make changes in the Print Modes menu make the desired selections and click Apply Table 6 7 Extended print modes HP Toolbox extended print mode Printer adjustment Change in printer setting Paper curl Fusing adjustment Reduced fuser temperature for less negative paper curl Heavy coverage Fusing adjustment Increased fuser temperature for less positive paper curl with heavy toner coverage Toner offset Fusing adjustment Reduced fuser temperature for less toner offset Flap sealing Fusing adjustment Reduced fuser temperature to keep envelope flaps from sealing Less fusing Fusing adjustment Reduced fuser temperature More fusing Fusing adjustment Increased fuser temperature Dry paper Transfer adjustment Increased transfer bias for high resistivity paper Humid paper Transfer adjustment Decreased transfer bias for high resistivity paper Rough paper Transfer adjustment Increased transfer bias for high resistivity paper Less transfer current Transfer adjustment Reduced transfer bias More transfer current Transfer adjustment Increased transfer bias Less toner Toner adjustme
136. emaining life of HP print cartridges It also lists the estimated pages remaining number of pages printed and other supplies information You can print a Supplies Status page from the printer or the HP Toolbox To print the Supplies Status page from the printer control panel 1 Press Left arrow or Right arrow to select the Reports menu 2 Press 3 Press 4 Press j Select amp Left arrow or 25 Right arrow to select Supplies Status j Select to print the Supplies Status page E NOTE Supplies information is also available through the HP Toolbox HP Color LaserJet 1600 Supplies Status Page m Magee Prine Cannae w Order Par Renars Table 6 4 Supplies Status page 1 Print cartridge area This area contains a section for each of the print cartridges and provides information about HP print cartridges This information includes the part number for each print cartridge whether each print cartridge is low and the life remaining for each print cartridge which is expressed as a percentage as a graphic and as the estimated number of pages remaining This information might not be provided for non HP supplies In some cases if a non HP supply is installed you will see an alert message instead 2 Ordering information This section contains basic information about how to ord
137. environment in which the print media was stored is too humid or too dry Make sure that the printer environment is within humidity specifications For more information see Printing and storage environment on page 13 A supply item is installed incorrectly causing repeated jams Verify that all print cartridges and the ETB are correctly installed Print media is skewed Input tray guides are not adjusted correctly Adjust input tray guides so they hold the print media firmly in place without bending it NOTE Do not fan paper Fanning can create static electricity which can cause the paper to stick together Print media is binding or sticking together Remove paper flex it rotate it 180 degrees or flip it over Reload paper into the input tray Print media is removed before it settles into the output bin Reset the printer Wait until the page completely settles in the output bin before removing it Print media is in poor condition Replace the paper Print media is not picked up by the internal rollers from Tray 2 or Tray 3 Remove the top sheet of paper If the paper is heavier than 163 g m 43 Ib it may not be picked from the tray Print media has rough or jagged edges Replace the paper Print media is perforated or embossed This paper does not separate easily Feed single sheets from Tray 1 The printer supply items have reached the end of life Check
138. er Qty 31 SPRING GROUNDING 1 32 ROLLER DELIVERY 2 33 MOTOR STEPPING DC 1 34 SCREW RS M3X6 2 35 SHAFT FACE DOWN ROLLER 1 36 SCREW RS M3X8 d 17 37 GEAR 30T i 1 38 GEAR 19T 1 39 GEAR 16T 1 40 GEAR 49T u 1 41 GEAR 19T 71T T 1 42 GEAR 27T 1 43 GEAR 26T u 1 44 GEAR 20T 44T 1 45 GEAR 22T 38T m 1 46 SPRING TENSION 2 47 SPRING TORSION 2 48 SOLID RESISTOR 20MOHM 1 4W u 1 49 PHOTO INTERRUPTER SENSOR 5 2 50 SCREW RS M3X8 2 1 51 CLIP ENTRANCE GUIDE t 8 52 PLATE GROUNDING 1 53 GUIDE FIXING ENTRANCE 1 A01 FRAME FIXING 1 A02 SIDE PLATE FIXING RIGHT 1 A03 SIDE PLATE FIXING LEFT 1 A04 SHAFT PRESSURE RELEASE 2 05 PLATE PRESSURE RELEASE LEFT 1 A06 PLATE PRESSURE RELEASE RIGHT 1 07 SIDE PLATE FIXING LEFT 2 1 08 SIDE PLATE FIXING RIGHT 2 1 09 SHAFT PRESSURE RELEASE 1 A10 PLATE MOTOR ANTI MAGNETIC b 1 A11 SIDE PLATE GEAR t 1 A12 BASE PLATE FIXING 1 184 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 185 PCB ASS Y LOCATION DIAGRAM Figure 7 11 PCB assembly location Tray 2 186 Chapter7 Parts and diagrams ENWW ENWW Table 7 14 PCB assembly location Tray 2 Ref Description Not set up as a service part PCB ASS Y LOCATION DIAGRAM 1 MEMORY CONTROLLER PCB ASS Y 2 DC CONTROLLER PCB ASS Y 3 POWER SUPPLY PCB ASS Y 3 POWER SUPPLY PCB ASS Y 4 HIGH VOLTAGE PCB ASS Y Part number Qty i RF t
139. er new HP supplies 3 Return and recycling information This section contains a link to the Web site that you can visit for information about recycling Menu map The menu map lists the menu structure for each option available on the printer Use the following steps to print a menu map Print problems 117 To print the menu map from the printer control panel Left arrow or Right arrow to select the Reports menu 1 Press 2 Press E Select 3 Press Left arrow or amp Right arrow to select Menu structure 4 Press 3 Select to print the menu map NOTE menu map prints as two pages Status log The status log for this printer is located on the Configuration page and lists the last five events For more information see Configuration page on page 131 Table 6 5 Status log messages Error log code Description 10 0000 Black e label error 10 0001 Cyan e label error 10 0002 Magenta e label error 10 0003 Yellow e label error 10 1000 Black e label missing 10 1001 Cyan e label missing 10 1002 Magenta e label missing 10 1003 Yellow e label missing 118 Chapter 6 Troubleshooting ENWW Table 6 5 Status log messages continued Error log code Description 10 3000 Non HP black 10 3001 Non HP cyan 10 3002 Non HP magenta 10 3003 Non HP yellow 13 000
140. ernal panels and covers 2 of 2 on page 161 GUIDE MANUAL FEED Tray 2 input tray cassette on page 189 GUIDE PAPER DELIVERY LOWER GUIDE PAPER DELIVERY UPPER Fuser assembly on page 183 Fuser assembly on page 183 GUIDE PAPER SENSOR CABLE 1 Tray 2 sheet input tray internal components on page 195 GUIDE PAPER SENSOR CABLE 2 Tray 2 sheet input tray internal components on page 195 GUIDE PRE TRANSFER Paper pick up feeder assembly for Tray 2 on page 199 GUIDE PRE TRANSFER Paper pickup feeder assembly Tray 3 on page 207 GUIDE REGISTRATION Paper pick up feeder assembly for Tray 2 on page 199 GUIDE REGISTRATION Paper pickup feeder assembly Tray 3 on page 207 HIGH VOLTAGE PCB ASS Y HIGH VOLTAGE PCB ASS Y Internal components 3 of 3 on page 173 PCB assembly location Tray 2 on page 187 HOLDER CABLE LEFT Internal components 3 of 3 on page 173 HOLDER CABLE UPPER Internal components 3 of 3 on page 173 224 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page HOLDER DC CABLE Internal components 3 of 3 on page 173 HOLDER DRAWER Internal components 3 of 3 on page 173 HOLDER DRAWER CONNECTOR Tray 2 sheet input tray internal components on page 195
141. es A Supplies Status page with print cartridge gauges that show the supply levels that remain For HP supplies only No shake cartridge design Authentication for HP print cartridges 4 Chapter 1 Product information ENWW ENWW Table 1 1 Printer features continued Feature HP Color LaserJet 1600 printer Internet enabled supplies ordering capability Introductory black yellow cyan and magenta print cartridges approximately 1 000 pages each based on approximately 596 coverage per color See Managing supplies on page 30 Accessibility Online user guide that is compatible with text screen readers All doors and covers can be opened by using one hand Expandability e Optional Tray 3 This 250 sheet universal tray reduces how often you have to add paper to the printer Only one additional 250 sheet tray can be installed on the printer Memory 16 MB of DRAM E NOTE No additional memory can be added Printer features 5 Walk around The following illustrations identify the locations and names of key components of this printer Front view shown with optional Tray 3 Figure 1 2 Front view shown with optional Tray 3 1 Output bin 2 Printer control panel 3 Front door 4 Tray 2 250 sheets 5 Tray 1 single sheet priority feed slot 6 Tray 3 optional 250 sheets 6 Chapter 1 Product information ENWW ENWW Back and side view
142. from the printer or HP Toolbox To print the Configuration page from the printer see Configuration page on page 131 1 Product information This section contains the following basic information about the printer Product name Formatter number e Serial number e Service ID e Firmware version e Maximum print resolution 2 Memory This section lists memory related information such as the total memory that is installed 3 Paper settings This section lists information about the media type for each tray and about the type settings for all the media that the printer supports 4 Page counts This section lists the total number of pages printed the number of color pages printed and information about paper jams 5 Product Settings This section lists information that is gathered during software installation including the language and the company name 6 Paper Type This section contains information about paper types that can be configured by the user 8 Status log This section contains information about printer errors including an error code and the page count at which the error occurred For a list of status log messages see Table 6 5 Status log messages on page 118 ENWW Print problems 115 ET NOTE The color bars on the sides of the Configuration page represent 100 75 50 and 25 coverage 116 Chapter6 Troubleshooting ENWW ENWW Supplies Status page The Supplies Status page lists the r
143. g ENWW Control panel message Ready The supplies gauge will display the consumption levels of print cartridges Description Recommended action One of the following messages may display Replace black cartridge Replace cyan cartridge Replace magenta cartridge Replace yellow cartridge The out threshold has been reached The supply must be replaced before printing can continue One of the following messages may display Unauthorized yellow Unauthorized magenta Unauthorized cyan Unauthorized black A new supply has been installed that is not made by HP One of these four messages is displayed until an HP supply is installed or Select is pressed If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty To continue printing press Select 10 000x Supply error E label cannot be read or print cartridge is not properly installed 10 0000 Black print cartridge 10 0001 Cyan print cartridge 10 0002 Magenta print cartridge 10 0003 Yellow print cartridge 1 Reinstall print cartridge 2 Power cycle device 3 If the problem is not solved replace the cartridge 10 100x Supply error alternates with Reinstall The supplies gauge will display the consumption levels of print cartridges A print cartridge is missing 10
144. g defaults 120 service mode functions cleaning mode 128 129 cold reset 128 NVRAM initializer 128 super initializer 128 site preparation 20 size printer 270 skewed pages 142 smeared toner troubleshooting 141 software operating systems supported 11 ordering 154 supported drivers 11 uninstalling 12 updates 150 Windows systems 11 Windows features 11 solenoid 54 solenoids 53 space requirements 20 special media envelopes 14 labels 16 specifications 16 17 transparencies 16 specifications acoustical 274 envelopes 14 environmental 273 labels 16 motors and fans 37 print cartridge 271 printmedia 13 printer features 4 transparencies 16 trays media supported 16 specks troubleshooting 140 speed specifications 4 spots troubleshooting 140 status printer 8 Supplies Status page printing 117 status log 118 status page 130 storing envelopes 14 paper 13 print cartridges 31 printer 273 supplies 31 streaks troubleshooting 140 super NVRAM initializer 128 supplies checking 30 life expectancy 30 messages 110 135 ordering 30 154 specifications 271 status gauge 8 status page 117 supplies status HP Toolbox 117 supplies status page 132 support part numbers 271 system requirements 21 systems engine control 36 image formation 39 pickup and feed 49 T technical support part numbers 271 web sites 154 temperature specifications paper storing 13 printer environment 273 tex
145. ge External panels and covers 1 of 2 on page 159 COVER OPTION FRONT Tray 2 sheet input tray internal components on page 195 COVER OPTION LEFT Tray 2 sheet input tray internal components on page 195 COVER OPTION RIGHT COVER OPTION RIGHT COVER PCB Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 COVER PICK UP FEED CABLE Internal components 2 of 3 on page 169 COVER PICKUP FEED FRAME COVER PICKUP FEED FRAME COVER PICKUP FEED FRAME Paper pick up feeder assembly for Tray 2 on page 199 Paper pick up feeder assembly for Tray 2 on page 199 Paper pickup feeder assembly Tray 3 on page 207 COVER RIGHT External panels and covers 2 of 2 on page 161 COVER RIGHT FRONT External panels and covers 2 of 2 on page 161 COVER RIGHT FRONT External panels and covers 2 of 2 on page 161 COVER RIGHT FRONT COVER SENSOR TOP External panels and covers 2 of 2 on page 161 Paper pick up feeder assembly for Tray 2 on page 199 COVER SWING GEAR Tray 2 sheet input tray internal components on page 195 COVER UPPER 1 5176 000 Upper assembly cover on page 163 218 Chapter 7 COVER UPPER FACE S Parts a
146. ge 203 BACK END LIMIT PLATE ASS Y Tray 3 input tray cassette on page 203 MIDDLE PLATE ASS Y Tray 3 input tray cassette on page 203 LEFT PAPER SIDE END ASS Y Tray 3 input tray cassette on page 203 RIGHT PAPER SIDE END ASS Y Tray 3 input tray cassette on page 203 SCREW TAPPING TRUSS HEAD M4X8 Tray 3 input tray cassette on page 203 CASSETTE BODY ASS Y Tray 3 input tray cassette on page 203 BODY CASSETTE Tray 3 input tray cassette on page 203 PLATE BACK END LIMIT LARGE Tray 3 input tray cassette on page 203 ARM BACK END LOCK Tray 3 input tray cassette on page 203 PLATE BACK END LIMIT SMALL Tray 3 input tray cassette on page 203 LEVER BACK END LOCK RELEASE Tray 3 input tray cassette on page 203 STOPPER BACK END LIMIT Tray 3 input tray cassette on page 203 Numerical parts list 263 Table 7 23 Numerical parts list continued Part number Description SPRING COMPRESSION Table and page Tray 3 input tray cassette on page 203 SHEET SEPARATION Tray 3 input tray cassette on page 203 PLATE MIDDLE Tray 3 input tray cassette on page 203 PLATE REINFORCEMENT CLAW MIDDLE PLATE LEFT Tray 3 input tray cassette on page 203 Tray 3 input tray cassette on page 203 CLAW MIDDLE PLATE RIGHT Tray 3 input t
147. hat the device is in a Ready state 2 Press the button Select to enter the main menu system 3 Press the button Left arrow and the button Cancel Job simultaneously 4 Press the 2 button Select to confirm 2ndary Service 5 Press the Left arrow button and button Right arrow to navigate to the secondary service menu Printed image quality problems Improving print quality Use the print quality settings in the HP Toolbox to improve print quality problems To access the HP Toolbox see HP Toolbox on page 146 The following menus contain paper type print mode and print quality settings To restore the default settings open the HP Toolbox and click Device Settings Then click Settings Service and in Restore Factory Settings click Restore Paper Types menu The purpose of this menu is to specify the print mode for paper types which are non specific To make changes in the Paper Types menu make the desired selections and click Apply Table 6 6 Print modes for paper types Print Modes for paper types Weight Default media types Normal mode 75 89 g m Plain color preprinted prepunched recycled Transparency Transparencies Labels Labels Light 75 89 g m Light Heavy 90 105 g m Heavy Cardstock 106 163 g m Cardstock bond Light Glossy 75 105 g m Light Glossy Glossy 106 120 g m Glossy Heavy Glossy 121 163 g m Heavy Glossy HP Tough paper HP Tough paper Env
148. hat the power switch is on 3 Check the power source by plugging the device directly into the wall or into a different outlet 4 Test the outlet or connect another device to the outlet to verify that the outlet is functioning See Control panel messages on page 108 for a list of common messages that will help you correct the error See Control panel messages on page 108 for a list of common messages that will help you correct the error Media does not move smoothly through the device paper path Clean the paper path Poor print quality For information see General print quality issues on page 139 Does the device print from the computer Software is not installed correctly or an error occurred during software installation Connect the USB cable to Uninstall and then reinstall the device software Verify that you are using the correct installation procedure and the correct port setting the device and the computer Use a word The cable is not connected correctly Reconnect the cable processing application to send a print job to the An incorrect driver is selected Select the proper driver device Other devices are connected to the USB port There is a port driver problem in Microsoft Windows Disconnect the other devices and try again to print Uninstall and then reinstall the device software Verify that you are using the correct installation procedur
149. he consumption levels of print cartridges Status messages Status messages are used to inform the user of the current state of the system Status messages do not require user action or acknowledgement and are for information only Control panel message Description Recommended action Calibrating The printer is calibrating No action is required Cleaning The printer is in cleaning mode No action is required Status log only messages The following messages are not displayed on the control panel They are printed on the Status log Table 6 2 Status log only messages Error log code Description 54 06 Color density sensor error 54 10 Color plane registration sensor s error 54 11 Yellow density out of range 54 12 Magenta density out of range 54 13 Cyan density out of range 54 14 Black density out of range ENWW Print problems 113 Reports menu The following reports are available from the Reports menu e Demo Page used to help market the product at retail stores e Menu structure highlights the control panel menu layout e Config report details all default device settings e Supplies Status provides information on each of the print cartridges including estimated pages remaining cartridge serial number and pages printed 114 Chapter6 Troubleshooting ENWW Configuration page The Configuration page lists the current settings and properties of the printer You can print a Configuration page
150. he Troubleshooting tab click Troubleshooting Tools and then click Print A page with a pattern prints from the printer 4 Atthe printer remove any print media in Tray 2 or optional Tray 3 5 Remove the page that printed and load it face down into Tray 2 or optional Tray 3 6 Atthe computer press the Clean button Configuration page The Configuration page lists the current settings and properties of the printer You can print a Configuration page from the printer or HP Toolbox To print the Configuration page from the printer see Configuration page on page 131 HP Toolbox 147 Diagnostic resources Reports menu The Reports menu contains the following diagnostic tools e Demo page Menu structure report e Configuration report e Color supplies status For a more detailed description about the diagnostic tools available from the Reports menu see Reports menu on page 114 in the Print problems on page 108 section Web diagnostics tools For information on available Web diagnostic tools go to http www hp com support clj1600 148 Chapter6 Troubleshooting ENWW Repetitive image defect ruler Use a repetitive image defect ruler to measure occurrences of repetitive image defects to help solve image quality problems Place the ruler next to the first occurrence of the defect on the page Find the distance between identical defects and see the Table 6 15 Repetitive image defects on page 149 table to ident
151. he orange shipping locks and the orange shipping tape from the new print cartridge Discard the shipping tape and shipping locks according to local regulations 26 Chapter2 Installation ENWW 10 11 ENWW Align the print cartridge with the tracks inside the printer and using the handles insert the print cartridge until it is firmly seated Turn on the printer After a short time the control panel should display Ready NOTE cartridge is in the wrong slot or is the wrong type for the printer the control panel will display one of the following messages Incorrect yellow Incorrect magenta Incorrect cyan Incorrect black Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions If you are using a non HP print cartridge check the printer control panel for further instructions For more information about using non HP print cartridges see HP policy on non HP supplies on page 31 E NOTE When replacing or changing a black print cartridge a cleaning page will automatically print This helps prevent speckles on the front or back of printed documents A cleaning page can also be generated using the control panel or the HP Toolbox For information see To clean the printer at the printer on page 32 or To clean the fuser using HP Toolbox on page 33 Install input devices 27 28 Chapter 2 Install
152. he print quality for a specific media type You can change the settings in the device properties to accommodate the types of jobs that you are printing The following settings are available depending on the printer driver that you are using e Draft 600 dpi e Normal Image 2400 ET NOTE Changing the resolution can change the formatting of your text To temporarily change print quality settings To change the print quality settings only for the current software program open the properties through the Print Setup menu in the program that you are using to print To change print quality settings for all future jobs For Windows 98 Windows 2000 and Windows Me 1 Windows system tray click Start select Settings and then click Printers 2 Right click the device icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and click OK Print problems 123 For Windows XP Classic view 1 In the Windows system tray click Start and then click Printers and Faxes 2 Right click the device icon 3 Click Properties or click Printing Preferences 4 Change the settings and click OK Identifying and correcting printed image defects Use the checklist and print quality issues charts in this section to solve print quality problems Print quality checklist General print quality problems can be solved by using the following checklist 1 Make sure that
153. help you resolve printing problems Choose the general topic or type of problem from the following list e Troubleshooting process e Clearing jams Print problems e Functional tests service only e Service mode functions service only e Troubleshooting tools HP Toolbox e Diagnostic resources e Repetitive image defect ruler e Firmware and software updates ENWW Troubleshooting process Use the troubleshooting checklist to solve issues with the device Troubleshooting checklist Follow the steps in the following table when trying to solve a problem with the device 98 Chapter6 Troubleshooting ENWW Table 6 1 Troubleshooting checklist Step Solutions number Verification step Possible problems Is the power on No power due to failed power source cable switch or fuse When the device is connected to a grounded power source the control panel shows Hewlett Packard with both the Ready and Attention lights blinking The control panel will then display Initializing and then Ready at which time only the green light will be on Does Ready appear in the device control panel Control panel shows an error The control panel should function without error messages Do information pages print Control panel displays an error message Print a Configuration page 1 Verify that the device is plugged in 2 Verify that the power cable is functional and t
154. hey appear on the Screen The colors on your computer monitor might differ from the device output Click the Color tab of the printer driver Under Color Options click Settings and select sRGB default If extremely light colors or extremely dark colors on screen are not printing your software program might interpret extremely light colors as white or extremely dark colors as black If possible avoid using extremely light or extremely dark colors Troubleshooting ENWW Table 6 14 Color document issues continued Problem Cause Solution The media might not meet HP Use a different paper such as high specifications quality paper that is intended for color AoBbCc laser printers AaBbCc AaBbCc AaBbCc The finish on the printed color page is The media might be too rough Use a smooth paper or print media inconsistent such as a high quality paper that is made for color laser printers Generally smoother media produces AaBbCc better results AaBbCc AaBbCc AaBbcc AaBbCc ENWW Troubleshooting tools 145 HP Toolbox HP Toolbox HP Toolbox is a Web application that you can use for troubleshooting tasks To view HP Toolbox Open HP Toolbox in one of these ways e On the Windows desktop double click the HP Toolbox icon On the Windows Start menu click Programs All Programs in Windows click HP click HP Color LaserJet 1600 and then click HP Color LaserJet 1
155. ide and tools for diagnosing and solving problems You can also view explanations and animations on the control panel See Managing and maintenance on page 29 for more information Uninstalling Windows software After a printing system installation use the uninstall icon in the HP Color LaserJet 1600 printer program group to select and remove any or all of the HP printing system components Starting the Uninstaller 1 Click Start select Programs Programs for Windows and choose HP 2 Inthe HP Color LaserJet 1600 program group click the HP Color LaserJet 1600 uninstall icon 3 The uninstaller guides you through removing the printing system components NOTE For driver only Add Printer New Driver installations delete the printer icon from the i Printers folder Windows 98 Second Edition Windows Me Windows 2000 and Windows XP 12 Chapter1 Product information ENWW Print media specifications ENWW This section contains information about specifications for the quality of print media guidelines for print media usage and guidelines for print media storage General guidelines Some print media might meet all of the guidelines in this manual and still not produce satisfactory results This problem might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before purchasing large quantities of print media always test
156. idual 106 jams top bin 105 jams wrapping 106 selecting 13 tray 1 types supported 16 tray 2 types supported 16 tray 3 types supported 16 unsupported 17 wrinkled 142 paper handling issues 124 paper input trays features 4 media supported 16 paper output bins features 4 jams clearing 105 paper pickup roller removal and replacement 89 parts assembly locations 156 cover locations 162 input devices 188 internal assembly locations 164 ordering 153 partnumbers 271 removal and replacement 59 replaceable 152 user replaceable 60 paused printing 9 performance problems 125 pickup and feed system 49 pickup rollers ordering 60 platforms supported 11 power requirements 272 powersave 120 print cartridges checking 30 HP fraud hotline 31 installing 25 life expectancy 30 ordering 30 partnumbers 271 recycling 31 replacing 25 31 status gauge 8 status page printing 117 storage specifications 273 print modes extended 122 HP Toolbox 122 print quality identifying defects 124 improving 121 issues 139 menu 122 settings 123 specifications 4 troubleshooting print quality defects correcting 124 print types HP Toolbox 121 printer calibrating 57 dimensions 20 performance problems 125 printer drivers operating systems supported 11 uninstalling 12 Windows features 11 printing troubleshooting 125 printing a configuration page using HP Toolbox 147 procedure pre servicre 61 124 133 Q qua
157. ify the component that is causing the defect Table 6 15 Repetitive image defects Measurement Component 24 7 mm 0 97 inch Developer sleeve 26 7 mm 1 05 inches Charge roller 32 9 mm 1 3 inches RS roller 37 7 mm 1 48 inches Transfer roller 54 5 mm 2 15 inches ETB rollers 56 6 mm 2 22 inches Fuser sleeve 62 8 mm 2 47 inches Pressure roller 75 4 mm 2 97 inches OPC ENWW Repetitive image defect ruler 149 Firmware and software updates Use the following procedure to periodically check for firmware and software updates 1 Go to http Awww hp com support clj1600 2 Select Download drivers and software and then select the appropriate operating system for you computer 3 Follow the instructions provided on the download pages 150 Chapter6 Troubleshooting ENWW 7 Parts and diagrams ET NOTE In this chapter part numbers are only listed for available replaceable parts References to non replaceable parts are provided for identification This section contains the following information e Overview e Assembly locations e Covers e Internal assemblies e Input devices e Diagrams e Alphabetical parts list e Numerical parts list ENWW 151 Overview Replaceable parts The following table lists the replaceable parts available for this printer Table 7 1 Available replaceable parts Description FORMATTER PCB replacement Part number CB37
158. ing instructions 9 Ifyou are using a non HP print cartridge check the printer control panel for further instructions ET NOTE When replacing or changing a black print cartridge a cleaning page will automatically print This helps prevent speckles the front or back of printed documents For more thorough cleaning see Cleaning the printer on page 32 ETB removal and replacement Use the following procedure to remove the ETB 1 1881 000 1 Remove or slightly pull out Tray 2 1 1916 000 64 Chapter 5 Removal and replacement ENWW 2 Remove three 3 screws two 2 from the right cover assembly and one 1 from the left cover assembly 1 One 1 screw on left cover assembly ENWW Removal and replacement procedures 65 3 Open the front door 66 Chapter 5 Removal and replacement ENWW 4 Remove the right cover RM1 1858 000CN carefully twisting the front edges of the side covers outward to remove NOTE make the removal of the right cover assembly easier release the tab on the inside of the cover 1 Release tab ENWW Removal and replacement procedures 67 5 Remove the left cover 6 Squeeze the white link lever on the left side 68 Chapter 5 Removal and replacement ENWW 7 Remove the screw on the right white plastic catch and then remove the plastic catch 8 Close the ETB ENWW Removal and replacement procedures 69 9 Remove the small b
159. int Modes men saarn a tenti sve b rene 122 Print quality menu Dee te LI etis 122 Understanding print quality settings 123 To temporarily change print quality settings 123 To change print quality settings for all future jobs 123 Identifying and correcting printed image 124 Print quality checklist 124 Paper handling ISSUGS iiie e e gere ee Gl ned te aed ga te 124 Wrong size type medd susieina nine DR c es C A animes 124 Cannot select a tray or feature to 125 Performance problems Tee 125 Functional tests service only eet tt qua 127 Engine test print uere ene RE due e eid 127 Service mode functions service nnns 128 Gold Teset ce iH Pee se en pte b EE ates Lot d red edits 128 NVRAM initialiZer er eR RR REPRE au m aa T destine 128 Super NVRANnitiallZer pO ated 128 Restoring page counts and serial 129 Cleaning the ETB uuu in er iw li e ot e ER ER ees 129 Troubleshooting tools ra er mra dete ote e ieee bee 130 Printer pages and reports iiie eee ierant ua baee do ub edere E m Met ane ee eda 130 Demo page
160. inted pages have been incorrectly To continue press the Fa Select button placed on the paper on the control panel Press No paper pickup Press The print engine has failed to pick up a piece of media In Tray 1 verify that the media was inserted far enough into the tray In Tray 2 or optional Tray 3 verify that the paper length guide is in the correct position for the media size that you are using Reload the media in the input tray and press ES Select to continue the job Unexpected size Unexpected paper size error The media size loaded in the tray does not match the media size configured for the tray Verify that the print settings are set to the specified media in the tray 134 Chapter 6 Troubleshooting ENWW Control panel message Description Recommended action in tray X Critical error messages Control panel message Description Recommended action 50 1 Fuser Error 50 2 Fuser Error 50 3 Fuser Error The device has experienced an internal hardware error 50 1 Fuser Error low temperature 50 3 Fuser Error slow fuser 50 2 Fuser Error high temperature Turn off the device wait at least 25 minutes and then turn on the device If a surge protector is being used remove it Plug the device directly into the wall socket Use the power switch to turn on the device If this does not clear the error replace the fuser 51 20 Error The device ha
161. ion Recommended action Calibrating The printer is calibrating No action is required Cleaning The printer is in cleaning mode No action is required 138 Chapter 6 Troubleshooting Status log only messages The following messages are not displayed on the control panel They are printed on the Status log Table 6 12 Status log only messages Error log code Description 54 06 Color density sensor error 54 10 Color plane registration sensor s error 54 11 Yellow density out of range 54 12 Magenta density out of range 54 13 Cyan density out of range 54 14 Black density out of range Service menu Use the control panel Service menu to troubleshoot device problems Restoring the factory set defaults Restoring the factory set defaults returns all of the settings to the factory defaults To restore the factory set defaults 1 Use the El Left arrow or the Right arrow button to select Service and then press Select 2 Use the Left arrow or the 25 Right arrow button to select Restore defaults and then press Select The device automatically restarts General print quality issues The following examples depict letter size paper that has passed through the device short edge first These examples illustrate problems that would affect all of the pages that you print whether you print in color or in black only The topics that follow list the typical
162. lack cable cover RC1 5147 000CN on the left side of the printer by carefully snapping it out of place 11 Pull out the white wire holder by pushing it up 1 White wire holder 70 Chapter 5 Removal and replacement ENWW 12 Pull out the ETB connector 1 ETB connector 13 Remove one 1 screw from each hinge cam on both sides 14 Using needle nose pliers remove the hinge left cam RC1 4249 000CN and the right hinge cam 1 5311 000 ENWW Removal and replacement procedures 71 15 Remove the ETB Use the following procedure to replace the ETB 1 Align each foot of the ETB with the respective holes securing the right side first and then the left side NON 1 Alignment location 2 Complete replacement by following steps 1 through 14 above in reverse order ET NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots 72 Chapter 5 Removal and replacement ENWW 1 Tabs Fuser removal and replacement Use the following procedure to remove the fuser 1 Unplug the power cable 2 Remove the paper delivery tray assembly 1 1859 000 ENWW Removal and replacement procedures 73 3 Remove two 2 screws from the right cover assembly RM1 1858 000CN 1 Two 2 screws 4 Remove the right cover assembly carefully disengaging the catches
163. lem with its internal fan Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the device to initialize The fan is not replaceable Replace the engine Supplies messages Control panel message Description Recommended action One of the following messages may display Incorrect black Incorrect cyan Incorrect magenta Incorrect yellow The lt color gt print cartridge not installed correctly Reinstall the lt color gt print cartridge One of the following messages may display Install black cartridge Install cyan cartridge Install magenta cartridge Install yellow cartridge The supplies gauge will display the consumption levels of print cartridges The out threshold has been reached The supply must be replaced before printing can continue One of the following messages may display Non HP black installed Non HP cyan installed Non HP magenta installed Non HP yellow installed A non HP lt color gt cartridge is installed NOTE Any printer repair required as a result of using a non HP or unauthorized supply is not covered under warranty To use this cartridge override by pressing the te Select button on the control panel 110 Chapter 6 Troubleshooting Control panel message alternates with To accept Press Description Recommended action One of the following messages
164. ling information Fuser cleaning page For information about fuser cleaning pages see Cleaning page on page 146 and To clean the fuser using HP Toolbox on page 33 Print quality troubleshooting pages For more information about print quality troubleshooting pages see HP Toolbox on page 146 Control panel messages error codes The majority of the control panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the device is printing data control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Alert and warning messages Control panel message Description Recommended action Device error An internal error occurred in the device Press 22 Select to resume the job Press ENWW Troubleshooting tools 133 Control panel message Description Recommended action Door open The printer door is open The door must be closed before printing can continue Engine comm error The device experienced an internal communication error This is a warning message only Job output might be affected Invalid driver You are using the incorrect printer driver Reselect the printer driver appropriate for your de
165. lity print settings 123 print troubleshooting 124 specifications 4 R ready light 9 ready light and select button 9 rear output door features 4 regulatory statements Canadian DOC statement 281 declaration of conformity 280 Index 285 Finnish laser statement 282 Korean EMI statement 281 laser safety 281 VCCI statement 281 removal control panel 91 DC controller 85 ETB 64 formatter 81 fuser 73 paper pickup roller 89 print cartridges 62 separation pad 88 removal and replacement 59 repetitive defects troubleshooting 143 repetitive image defect ruler 149 replaceable parts 152 replacing control panel 91 DC controller 85 ETB 64 formatter 81 fuser 73 paper pickup roller 89 print cartridges 31 62 separation pad 88 reports configuration 114 115 secondary service 120 status 114 118 supplies status 117 supplies status page 132 reports menu 148 reset cold 128 resolution print settings 123 specifications 4 restoring defaults 120 factory defaults 139 page counts 128 129 serialnumber 128 restoring serial number 129 resuming printing 9 rollers ordering 60 5 scatter troubleshooting 143 secondary service menu 286 Index cleanETB 120 control panel display test 120 reports 120 separation pad ordering 60 removal and replacement 88 sequence of operation 36 serial number restoring 129 service part numbers 271 service approach 61 service menu 139 service menu settings cleaning mode 120 powersave 120 restorin
166. ment on page 276 Attention light Generally the Attention light blinks when the printer is out of paper when a jam has occurred or when other problems that need attention occur The Attention light is on and one of the Supplies Status gauges is blinking the first time a non HP supply is installed Ready light The Ready light is on when the printer is ready to print experiencing no errors that prevent printing and blinks when it is receiving data to be printed Ready light and Select button When the Ready light is on and the Attention light is blinking pressing Select continues the print job after you load print media for a manual feed or clears some errors When the Ready light is blinking the front door has been opened and then closed Press 8 Select to return the printer to the Ready state If you do not press 22 Select the printer returns to the Ready state on its own Left and Right arrow buttons 4 Use the Left arrow and Right arrow buttons to navigate through the printer control panel menus A Demo page can be printed by pressing the 29 Left arrow and amp Right arrow buttons simultaneously Understanding control panel layout This section provides information about printer status and control panel layout Control panel layout The printer contains the following lights and buttons on the control panel
167. mponents on page 195 Numerical parts list 257 Table 7 23 Numerical parts list continued Part number Description Table and page GEAR 18 SPRING COMPRESSION Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 SPRING TENSION Tray 2 sheet input tray internal components on page 195 CONNECTOR DRAWER Tray 2 sheet input tray internal components on page 195 SADDLE WIRE Tray 2 sheet input tray internal components on page 195 SCREW RS M3X8 Tray 2 sheet input tray internal components on page 195 SPRING GROUNDING Tray 2 sheet input tray internal components on page 195 GUIDE CASSETTE FRONT LEFT Tray 2 sheet input tray internal components on page 195 GUIDE CASSETTE REAR LEFT Tray 2 sheet input tray internal components on page 195 SCREW RS M3X8 Tray 2 sheet input tray internal components on page 195 GUIDE CASSETTE REAR RIGHT Tray 2 sheet input tray internal components on page 195 GUIDE CASSETTE FRONT RIGHT Tray 2 sheet input tray internal components on page 195 SCREW RS M3X8 Tray 2 sheet input tray internal components on page 195 PAPER FEEDER PCB ASS Y Tray 2 sheet input tray internal components on page 195 SCREW
168. n go to the HP Color LaserJet 1600 toolbox and click Supplies Status To order supplies online click Order Supplies Replace Supplies The supplies gauge will display the consumption levels of print cartridges The out threshold has been reached The supply must be replaced before printing can continue Replace supplies Override in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges Supply override in use The user has decided to continue printing beyond the out point A supply is low and using Override may result in unsatisfactory print quality Replace the supply that is low 112 Chapter 6 Troubleshooting ENWW Control panel message Description Recommended action Replace supply Supply override in use The user has Replace the supply that is low decided to continue printing beyond the out Override in use point A supply is low and using Override may result in unsatisfactory print quality alternates with Ready The supplies gauge will display the consumption levels of print cartridges Unauthorized A new supply has been installed that is not If you believe you purchased an HP supply made by HP and was overridden please call the HP fraud hotline at supply in use 1 877 219 3183 Service or repairs required as a result of using non HP alternates with supplies is not covered under HP warranty Ready The supplies gauge will display t
169. n page 161 RC1 5440 000CN PAPER PICKUP ROLLER 250 sheet input tray cassette on page 193 RC1 5440 000CN ROLLER PAPER PICKUP Paper pick up feeder assembly for Tray 2 on page 199 RC1 5440 000CN PAPER PICKUP ROLLER Tray 3 input tray cassette on page 203 RC1 5440 000CN PAPER PICKUP ROLLER Paper pickup feeder assembly Tray 3 on page 207 RC1 5440 000CN ROLLER PAPER PICKUP Paper pickup feeder assembly Tray 3 on page 207 RM1 1820 000CN FUSER ASS Y 110v Fuser assembly on page 183 RM1 1820 000CN FUSER ASSEMBLY Assembly locations 110v or on page 157 RM1 1821 000CN 220v RM1 1821 000CN FUSER ASS Y 220v Fuser assembly on page 183 RM1 1856 000CN FRONT DOOR ASS Y External panels and covers 2 of 2 on page 161 RM1 1858 000CN RIGHT COVER ASS Y External panels and covers 2 of 2 on page 161 RM1 1859 000CN PAPER DELIVERY TRAY ASS Y External panels and covers 1 of 2 on page 159 RM1 1885 000CN ELECT TRANSPORT BELT ASS Y Internal components 2 of 3 on page 169 RM1 1916 000CN RM1 1916 000CN CASSETTE CASSETTE Assembly locations on page 157 Tray 2 input tray cassette on page 189 RM1 1922 000CN SEPARATION ASS Y Tray 2 input tray cassette on page 189 RM1 1922 000CN SEPARATION ASS Y Tray 3 input tray cassette on page 203 Numerical parts list 267 Table 7 23
170. n page 183 SPRING TORSION Fuser assembly on page 183 SPRING TORSION Paper pick up feeder assembly for Tray 2 on page 199 SPRING TORSION SPRING TORSION Paper pick up feeder assembly for Tray 2 on page 199 Paper pick up feeder assembly for Tray 2 on page 199 STOP CAM GEAR Main drive assembly on page 179 STOP CLUTCH Internal components 2 of 3 on page 169 Parts and diagrams ENWW ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page STOP CLUTCH STOPPER BACK END LIMIT Tray 2 sheet input tray internal components on page 195 Tray 2 input tray cassette on page 189 STOPPER BACK END LIMIT Tray 3 input tray cassette on page 203 STOPPER CASSETTE LEFT Tray 2 input tray cassette on page 189 STOPPER CASSETTE LEFT Tray 3 input tray cassette on page 203 STOPPER CASSETTE RIGHT Tray 2 input tray cassette on page 189 STOPPER CASSETTE RIGHT Tray 3 input tray cassette on page 203 STOPPER PAPER SIDE END Tray 2 input tray cassette on page 189 STOPPER PAPER SIDE END TRAY EXTENSION TRAY FACE DOWN Tray 3 input tray cassette on page 203 External panels and covers 1 of 2 on page 159 External panels and covers 1 of 2 on page 159 UPPER COVER Assembly locations on page 157
171. nce between the drum surface and the cylinder higher potential on drum side This is called the projection development and it visualizes the electrostatic latent image on the drum The developing cylinder is applied the AC bias in order to make the toner jump easier onto the drum surface and improve the contrast of the output image This printer is able to adjust the image density by changing the potential difference between the cylinder and the photosensitive drum surface according to changes of the developing DC bias based on the IMAGE DENSITY INFORMATION signal sent from the formatter The developing sheet improves the print quality and also prevents toner scattering Print cartridge The cartridge forms a visible toner image on the photosensitive drum There are four print cartridges magenta cyan yellow and black each having identical structure 44 Chapter 4 Operational theory ENWW DC controller PCB Memory controller PCB Primary charging roller Photosensitive drum MAIN MOTOR DRIVE signal Main motor Memory tag Developing cylinder SL l Developing cylinder drive solenoid Toner feed roller Stirrer plate Figure 4 7 Print cartridge structure Transfer belt ETB The ETB unit feeds paper as well as transfers toner onto the paper The ETB unit consists of the ETB ETB feed roller ETB driven roller and color misregistration density sensor unit As the main motor rotate
172. nd buttons description 9 messages 108 133 removal and replacement 91 control panel display test 120 covers locations 162 partslist 162 covers document paper specifications 16 17 creases troubleshooting 142 critical error messages 109 135 crooked pages 142 curled media 142 cyan cartridge part number 271 status gauge 8 D DC controller removal and replacement 85 declaration of conformity 280 defaults restoring defects correcting 124 repetitive image defects 149 demo page 114 130 diagnostic tools repetitive image defect ruler 149 diagrams assemblies 156 covers 162 general circuit 210 input devices 188 internal assemblies 164 dimensions printer 270 display control panel 10 documentation ordering 154 dots per inch dpi print settings 123 120 139 Index 283 specifications 4 dots troubleshooting 140 dpi dots per inch print settings 123 specifications 4 drivers operating systems supported 11 uninstalling 12 Windows features 11 E electrical specifications 272 energy consumption 272 savings 4 engine cleaning 32 engine control system 36 engine test print 127 envelopes construction 14 sizes 15 specifications 14 17 environmental paper specifications 13 printer specifications 273 errormessages 108 133 ETB removal and replacement 64 eventlog 130 132 F faded print 139 Finnish laser statement 282 firmware updates 150 formatter removal and replacement 81 fr
173. nd diagrams RC1 5174 000CN External panels and covers 1 of 2 on page 159 ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page CROSSMEMBER FRONT CROSSMEMBER LOWER REAR Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 CROSSMEMBER MIDDLE Tray 2 sheet input tray internal components on page 195 CROSSMEMBER REAR Tray 2 sheet input tray internal components on page 195 CROSSMEMBER TOP COVER Internal components 1 of 3 on page 165 DC CONTROLLER PCB ASS Y DC CONTROLLER PCB ASS Y 1 1975 000 1 1975 000 Internal components 3 of 3 on page 173 PCB assembly location Tray 2 on page 187 DOOR FRONT External panels and covers 2 of 2 on page 161 DRIVE CABLE Internal components 3 of 3 on page 173 DUCT FAN DUCT FAN Internal components 1 of 3 on page 165 Main drive assembly on page 179 DUCT FAN LOWER Internal components 1 of 3 on page 165 DUCT FAN UPPER Internal components 1 of 3 on page 165 ELECT TRANSPORT BELT ASS Y EXTERNAL COVERS PANELS ETC 1 1885 000 Internal components 2 of 3 on page 169 External panels and covers 1 of 2 on page 159 EXTERNAL COVERS PANELS ETC External panels and cove
174. nit 1 Turn off the printer 2 Press and hold the i Select and Cancel Job buttons simultaneously 3 on the printer 4 When you see the message Permanent storage init displays release the Select and Cancel Job buttons When the NVRAM init is complete the printer will return to the Ready state Super NVRAM initializer When a super NVRAM init is performed the printer enters the Generic Product Mode which changes the language and country region settings to undefined ET NOTE Super NVRAM init will erase all data stored in the protected NVRAM settings Use the following procedure to execute a super NVRAM init 1 Turn off the printer 2 Press and hold the Left arrow and Right arrow buttons simultaneously 3 Turn on the printer 4 When you see the message Permanent storage init displays release the amp Left arrow and Right arrow buttons When the super NVRAM init is complete the printer will return to the Ready state 128 Chapter6 Troubleshooting ENWW ENWW Restoring page counts and serial number A software utility is available on the Service and Support CD ROM to restore page counts and serial numbers when the formatter is replaced or when any of the following settings are lost Color page count Total page count Formatter number Service ID USB serial number To access the utility on the Service and Support CD ROM in the Librar
175. nt Tone curve is scaled back so that solid is not 100 halftone Print quality menu Under the Print Quality menu in HP Toolbox there will be an Optimize section containing a number of On Off adjustments which will apply to all media types Table 6 8 Optimize menu Adjustment type Default setting Extended print mode Description Background Toner Off EEC95 9 Will reduce the developer DC bias Extra Cleaning Off EEC93 11 Increases rotations of the ETB Trailing Edge Over Off EEC95 14 development full speed 122 Chapter6 Troubleshooting ENWW ENWW Table 6 8 Optimize menu continued Adjustment type Default setting Extended print mode Description Trailing Edge Over Off EEC95 14 development half speed Mottle Prevention Off EEC96 12 Will increase the developer DC bias Less Duplex Transfer Current Off EEC68 10 Decreases transfer bias on the 2nd side of duplex jobs EEC91216h For media that has low resistivity after fusing 92 gt 1 More Duplex Transfer Current EEC68 10 Increases transfer bias on the 2nd side of duplex jobs EEC91216h For media that has high resistivity after fusing 92 gt 1 gt means write to bits 11 15 gt means y to bits 9 15 Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize t
176. nt paper such as high quality paper that is intended for color laser printers An image that appears at the top of the page in solid black repeats farther down the page in a gray field AaBbCc Software settings might affect image printing In your software program change the tone darkness of the field in which the repeated image appears In your software program rotate the whole page 180 to print the lighter image first The order of images printed might affect printing Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image farther down the page A power surge might have affected the device If the defect occurs later in a print job turn the device off for 10 minutes and then turn on the device to restart the print job Solving issues with color documents This section describes issues that can occur when you print in color Table 6 14 Color document issues Problem Only black is printing when the document should be printing in color Cause Color mode is not selected in your program or printer driver The correct printer driver might not be selected in the program Solution Select color mode instead of grayscale mode Select the correct printer driver Troubleshooting tools 143 144 Chapter 6 Table 6 14 Color document issues continued Problem AaBbCc AaBbCc
177. ntended for color laser printers Both high temperature and humidity can cause paper curl Check the device environment Text or graphics are skewed on the printed page AQBbCc AQBbCc AaBbcc AadBbcc AadBbcc The media might be loaded incorrectly Make sure that the paper or other print media is loaded correctly and that the media guides are not too tight or too loose against the stack The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers The printed page contains wrinkles or creases The media might be loaded incorrectly Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack 142 Chapter6 Troubleshooting ENWW Table 6 13 General print quality issues continued Problem AaBbCc Cause Solution Turn over the stack of paper in the input tray or try rotating the paper 180 in the input tray The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers Toner appears around the printed characters The media might be loaded incorrectly Turn over the stack of paper in the tray If large amounts of toner have scattered around the characters the paper might have high resistivity Use a differe
178. of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems Compliance testing of product to standard with exception of Clause 9 5 which is not yet in effect 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho USA October 2005 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 B blingen D 71034 Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 280 AppendixC Regulatory statements ENWW Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Admini
179. on page 161 Not set up as a service part Upper assembly cover on page 163 Not set up as a service part Internal components 1 of 3 on page 165 Not set up as a service part Internal components 2 of 3 on page 169 Not set up as a service part Internal components 3 of 3 on page 173 Not set up as a service part Control panel assembly on page 177 Not set up as a service part Main drive assembly on page 179 Not set up as a service part Fuser assembly on page 183 Not set up as a service part PCB assembly location Tray 2 on page 187 Not set up as a service part Tray 2 input tray cassette on page 189 Not set up as a service part 250 sheet input tray cassette on page 193 Not set up as a service part Tray 2 sheet input tray internal components on page 195 Not set up as a service part Paper pick up feeder assembly for Tray 2 on page 199 Not set up as a service part Not set up as a service part Tray 3 input tray cassette on page 203 Paper pickup feeder assembly Tray 3 on page 207 Not set up as a service part Paper pickup feeder assembly Tray 3 on page 209 ARM BACK END LOCK Tray 2 input tray cassette on page 189 ARM BACK END LOCK Tray 3 input tray cassette on page 203 Alphabetical parts list 211 Table 7 22
180. onvert operating voltages This will damage the printer and void the product warranty 272 Appendix A Product specifications ENWW Environmental specifications Table A 5 Environmental specifications Recommended Operating Storage Printer and print cartridge 20 to 27 C 68 to 81 F 15 to 32 5 C 59 to 90 5 F 20 to 40 C 4 to 104 F Temperature Relative humidity 20 to 70 10 to 80 95 or less 1 Values are subject to change See http www hp com support clj1600 for current information ENWW Environmental specifications 273 Acoustical specifications Table A 6 Acoustical specifications Sound Power Level Declared per ISO 9296 Printing 8 ppm 6 6 Bels 66 dB A SPL Bystander Position Declared per ISO 9296 Printing 8 ppm Loam 52 dB A 1 Values are subject to change See http www hp com support clj1600 for current information 274 AppendixA Product specifications ENWW Product warranty statements ENWW 275 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 1600 Six month Limited Warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or repla
181. or cleaning While the printer is calibrating it pauses printing for the time that is required to complete the calibration To calibrate the printer at the printer 1 To calibrate from the printer press Left arrow or Right arrow until the display reads SYSTEM SETUP 2 Press Select 3 Press Left arrow or Right arrow until the display reads PRINT QUALITY IR 4 Press E Select 5 Press Left arrow or Right arrow until the display reads CALIBRATE COLOR 6 Press El Select 7 Press El Left arrow or Right arrow until the display reads CALIBRATE NOW 8 Press El Select 9 Press l Select to confirm CALIBRATE NOW To calibrate the printer from the HP Toolbox 1 Open the HP Toolbox in one of these ways e On the desktop double click the HP Toolbox icon e On the Start menu point to Programs point to HP point to HP Color LaserJet 1600 and click HP Color LaserJet 1600 Toolbox 2 Click the Troubleshooting tab and then click Troubleshooting Tools on the left side of the screen 3 In the Calibration section click CALIBRATE NOW 34 Chapter 3 Managing and maintenance ENWW ENWW Operational theory This chapter contains information about the following topics Engine control system Image formation system Pickup and feed system Service only tools service only 35
182. or on A4 letter at 8 ppm Excellent print quality ImageREt 2400 provides 2400 dpi equivalent color quality through a multilevel printing process True 600 by 600 dots per inch dpi text and graphics Adjustable settings to optimize print quality The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics Ease of use Flexible paper handling Few supplies to order Supplies are easy to install Convenient access to printer information and settings by using the HP Toolbox software Convenient access to all supplies and to the paper path through the front door Trays 1 and 2 for letterhead envelopes labels transparencies custom sized media postcards HP LaserJet glossy paper HP LaserJet Tough paper heavy paper and HP Laser Photo paper A 125 sheet top output bin Print on Both Sides manually Interface connections Hi Speed USB 2 0 port Energy savings The printer automatically conserves electricity by substantially reducing power consumption when it is not printing As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered service mark of the United States Environmental Protection Agency Economical printing N up printing printing more than one page on a sheet and Printing on Both Sides features save paper Suppli
183. ould be aware that any changes or modifications made to this equipment without the approval of Hewlett Packard could result in the product not meeting the Class A limits in which case the FCC could void the user s authority to operate the equipment Trademark Credits Adobe Photoshop and PostScript are trademarks of Adobe Systems Incorporated CorelDRAW is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited Microsoft Windows MS DOS Windows NT are U S registered trademarks of Microsoft Corporation Netscape and Netscape Navigator are U S trademarks of Netscape Communications Corporation TrueType is a U S trademark of Apple Computer Inc ENERGY STAR and the ENERGY STAR logo are U S registered marks of the United States Environmental Protection Agency Details on the proper use of the marks are explained in the Guidelines for Proper use of the ENERGY STAR Name and International Logo Table of contents 1 Product information Quick access to printer information 2 Printer Configuration ete eei eee d eet e hae xu d aea tata Ay 3 Printer features odii one arte asset a e Vue Pk ee 4 TT 6 Front view shown with optional Tray 3 6 Back ard Side IMPER 7 Control panel a 8 Understanding supplies
184. our clothes or hands wash them in cold water Hot water will set the toner into the fabric 1 Open the front door CAUTION Do not place anything on the transfer belt which is located on the inside of the front door Otherwise the printer may be damaged adversely affecting print quality ENWW Clearingjams 103 2 Carefully grasp the jammed paper by both corners and pull slowly to remove the paper 3 Close the front door Input jams Tray 1 If the jammed paper is easily accessible from the outside of the printer grasp both edges of the paper and firmly pull to remove Otherwise follow the directions for Tray 2 104 Chapter6 Troubleshooting ENWW Tray 2 Open the front door of the printer and remove paper as indicated on the jam instruction label located on the interior right side of the printer Input jams are indicated on the label with the number 3 Figure 6 3 Tray 2 input jam label Output jams Jams in the top bin CAUTION Jams in these areas might result in loose toner on the page If you get toner on your clothes or hands wash them in cold water Hot water will set the toner into the fabric 1 Carefully grasp the jammed paper by both corners and pull slowly to remove the paper from the top bin ENWW Clearingjams 105 2 Open and close the front door Pickup delay jam The printer performs the retry control which executes the pickup operation three times to re
185. overs 2 of 2 on page 161 LEVER TOGGLE RIGHT External panels and covers 2 of 2 on page 161 226 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page LID CONTROLLER Internal components 3 of 3 on page 173 LINK SHUTTER Internal components 1 of 3 on page 165 MAIN DRIVE ASS Y Main drive assembly on page 179 MAIN DRIVE ASSEMBLY MEMORY CONTROLLER PCB ASS Y Assembly locations on page 157 Internal components 1 of 3 on page 165 MEMORY CONTROLLER PCB ASS Y PCB assembly location Tray 2 on page 187 MIDDLE PLATE ASS Y Tray 2 input tray cassette on page 189 MIDDLE PLATE ASS Y Tray 3 input tray cassette on page 203 MOTOR DC Main drive assembly on page 179 MOTOR STEPPING DC Internal components 2 of 3 on page 169 MOTOR STEPPING DC Fuser assembly on page 183 OPTION FRAME LEFT ASS Y OPTION FRAME RIGHT ASS Y Tray 2 sheet input tray internal components on page 195 Tray 2 sheet input tray internal components on page 195 PANEL CONTROL PANEL Control panel assembly on page 177 PANEL FRONT Tray 2 input tray cassette on page 189 PANEL FRONT Tray 3 input tray cassette on page 203 PAPER DELIVERY TRAY ASS Y 1 1859 000 External panels and covers 1
186. page Internal components 1 of 3 on page 165 PLATE PRESSURE LEFT Internal components 1 of 3 on page 165 SPRING TORSION Internal components 1 of 3 on page 165 PLATE SHAFT ARM OPEN CLOSE Internal components 1 of 3 on page 165 Internal components 1 of 3 on page 165 ARM OPEN CLOSE Internal components 1 of 3 on page 165 SPRING TORSION Internal components 1 of 3 on page 165 ROD LEFT Internal components 1 of 3 on page 165 SPRING GROUNDING Internal components 1 of 3 on page 165 GUIDE CASSETTE FRONT LEFT Internal components 1 of 3 on page 165 GUIDE CASSETTE REAR LEFT Internal components 1 of 3 on page 165 RING E Internal components 1 of 3 on page 165 ARM LASER SHUTTER Internal components 1 of 3 on page 165 DUCT FAN Internal components 1 of 3 on page 165 SPRING TENSION Internal components 1 of 3 on page 165 MEMORY CONTROLLER PCB ASS Y Internal components 1 of 3 on page 165 DUCT FAN UPPER Internal components 1 of 3 on page 165 DUCT FAN LOWER Internal components 1 of 3 on page 165 HOLDER MEMORY CONTROLLER Internal components 1 of 3 on page 165 FLAG PRESSURE RELEASE SENSOR Internal components 1 of 3 on page 165 CLAMP FFC Internal components 1 of 3 on page 165
187. per path 2 Cassette pick up 4 Direction of rotation Manual feed pick up Figure 4 3 Image formation process ENWW Image formation system 41 The principal process of image formation is described here The print process can be broadly divided into 5 stages with 7 steps A toner image is formed on paper as it goes through each process The following figure illustrates the stages and steps of the print process as follows 1 Electrostatic latent image formation stage Forms an electrostatic latent image on the photosensitive drum Step 1 Primary charging Step 2 Laser beam exposure Developing stage Makes the electrostatic latent image on the photosensitive drum surface visible by applying toner Step 3 Development Transfer stage Transfers a toner image on the photosensitive drum onto paper Step 4 Transfer Step 5 Separation Fuser stage Fuses the toner image on paper Step 6 Fuser ETB cleaning stage Cleans the residual toner on the photosensitive drum Step 7 ETB cleaning Latent image formation This stage consists of two steps and forms an electrostatic latent image on the photosensitive drum When the last step in this stage is completed a negative electrical charge remains in the unexposed drum surface area by the laser beam and is removed from the exposed area The image with negative charge on the drum is called an electrostatic latent image as it is invisible to human eyes 42 Chapter 4 Opera
188. picks up and feeds paper consists of the various feed rollers This printer has two pickup sources the cassette and the manual feed slot and one delivery source the face down tray The following components are part of the pickup and feed system ENWW e Manual feed slot paper sensor SR3 detects the presence of paper in the manual feed slot e Cassette paper sensor SR2 detects the presence of paper in the cassette e DC controller controls the following to drive each feed roller Main motor M1 Fuser delivery motor M2 Pickup motor M3 Solenoid SL1 Solenoid SL2 Solenoid SL3 e Photo sensors SR1 SR4 and SR5 on the paper transport path detect the arrival and passage of paper SR9 detects the fuser pressure roller alienation in the fuser SR8 detects the paper width The figure below illustrates the motors solenoids and sensors NOTE There is a short pause before the paper is picked up Pickup and feed system 49 DC controller PCB pep r 1 qug SNSLSO u3dvd SLLASSVO 5 510154 IeuBis 1016 qaad TVQNNVIN jeubis HOLOW AH3ATLT3Q YASNA SNS924 NOLIVHLSIO3H SNSMd reu amp is HLGIM H3dVd SNSdOO7 reu amp is N3Sn3 3Hd SNSQJ reu amp is H3snd SNSSHduSsJ euis NOLIVN3ITv SYNSS3Yd 167 A3Q reu amp is JAHA GION3710S 3AIHQ H3QNI
189. placement supplies on page 30 Consumables are available directly from HP at the following numbers e US 1 800 538 8787 e Canada 1 800 387 3154 Contact your local HP Parts Coordinator for other local phone numbers Accessories Table 7 3 Accessories Product name Description Product number Part number Exchange number replacement number Optional 250 sheettray Optional Tray 3 Q6459A 6459 69001 1 1945 000 154 Chapter7 Parts and diagrams ENWW ENWW Overview 155 Assembly locations ASSEMBLY LOCATION DIAGRAM UPPER COVER ASS Y CONTROL PANEL ASS Y MAIN DRIVE ASS Y FIXING ASS Y PAPER PICK UP FEEDER ASS Y CASSETTE Figure 7 1 Assembly location diagram ENWW Parts and diagrams 156 Chapter 7 Table 7 4 Assembly locations Ref Description Part number Qty Not set up as a service part 1 UPPER COVER 2 CONTROL PANEL ASSEMBLY 1 1983 000 3 FUSER ASSEMBLY 1 1820 000 110v or 1 1821 000 220v 4 MAIN DRIVE ASSEMBLY E 5 PAPER PICKUP FEEDER ASSEMBLY 6 CASSETTE RM1 1916 000CN ENWW Assembly locations 157 EXTERNAL PANELS COVERS ETC 1 2 WEN ce 4 N AK A Figure 7 2 External panels and covers 1 of 2 158 Chapter 7 ENWW Parts and diagrams ENWW Table 7 5 External panels and covers 1 of 2 Ref Description Part number Qty Not set
190. power on Never calibrate at power on e Calibrate after 1 6 minutes default is 15 minutes of idle time after the first job since the printer was turned on or 12 24 48 96 or 168 hours default is 48 hours of idle time Page count calibration Calibration occurs at the end of the first job that passes 150 color pages since the previous calibration occurred Page count calibration settings can be configured for the following intervals Do not do page count calibrations e Calibrate after 150 pages have been printed since the last calibration This is the default setting Elapsed time calibration Elapsed time calibration will occur when the first job is sent after the elapsed time is exceeded Use PML PJL commands to configure the following intervals Do not perform elapsed time calibration e After 12 24 48 96 or 168 hours default is 48 hours or more have elapsed since the last calibration or power on and after 1 6 minutes default is 15 minutes of idle time from the first job after 12 24 48 96 or 168 hours default is 48 hours have elapsed On demand calibration Calibrate the printer using the printer control panel For more information about printer calibration see Printer calibration on page 146 New consumable calibration When a new print cartridge is installed the printer will calibrate ET NOTE When a new black print cartridge is replaced a cleaning page will print before the printer
191. print cartridge not installed correctly Recommended action Reinstall the lt color gt print cartridge Troubleshooting tools 135 Ese Control panel message Description Recommended action Incorrect black Incorrect cyan Incorrect magenta Incorrect yellow One of the following messages may display The out threshold has been reached The supply must be replaced before printing can continue Install black cartridge Install cyan cartridge Install magenta cartridge Install yellow cartridge The supplies gauge will display the consumption levels of print cartridges One of the following messages may display non HP lt color gt cartridge is installed NOTE Anyprinter repair required Non HP black asa result of using anon HP or unauthorized supply is not covered installed under warranty Non HP cyan To use this cartridge override by pressing the Select button the control panel installed Non HP magenta installed Non HP yellow installed alternates with To accept Press v One of the following messages may display The color print cartridge low threshold For more information go to the HP Color has been reached LaserJet 1600 toolbox and click Supplies Order black Status To order supplies online click Order Supplies cartridge Order cyan cartridge Order magenta cartridge or Order yellow cartridge alternates with 136 Chapter6 Troubleshootin
192. r is fed approximately 5 mm 0 2 inch and is then caught by the registration roller 3 After the above operational sequence the paper is fed by the drive of the registration roller Paper feed mechanism This mechanism feeds one sheet of picked up paper to the fuser There is a paper width sensor in the paper transport path to prevent temperature rise at the end of the fuser It detects paper with widths of shorter than 190 mm 7 5 inches The following is the operational sequence of paper feed 1 Paper skew is corrected by the registration shutter when the paper is fed into the printer 2 Toner is transfered to the paper from the photosensitive drum and then the paper is fed to the fuser delivery stage Skew correction by the registration shutter If the paper fed into the printer is skewed when it hits the registration shutter it will be adjusted Figure 4 13 Skew correction on page 52 illustrates how skewed paper is corrected by the registration shutter ENWW Pickup and feed system 51 Registration Shutter Skew Correction ain X Print Paper Figure 4 13 Skew correction Jam detection This printer is provided with the following paper detection sensors to detect the presence of paper and whether or not the paper feed is operating normally e Registration paper sensor SR1 e Pre fuser paper sensor SR5 e Fuserdelivery paper sensor SR4 The CPU determines a paper jam b
193. r roller A DC bias Photosensitive drum Figure 4 10 Separation stage The paper is separated from the drum by its elasticity Curvature Separation The static charge on the back side of the paper is decreased with the electrostatic eliminator in order to stablize the feeding operation and prevent the crescent spots of printing image under the low temperature and low humidity environment Fusing stage The toner image is fused onto the paper in this stage The toner image transferred onto the paper through the transfer stage can be smeared easily by hands since it is only attracted to the paper by the static electricity The paper and the toner on it are fused by pressure fused and secondary colored by heat to be a permanent image Paper Fuser pressure roller Fuser film unit DC bias ne Fuser heater Figure 4 11 Fusing stage The toner image on the paper is fused onto the paper by using the on demand fuser method in this step This printer utilizes the ceramic heater with lower heat capacity which warms up quickly does ENWW Image formation system 47 not require the power supply during STBY mode and saves energy As for the printer the DC positive bias is applied to the fuser pressure roller so the transferred toner stays harder on the paper and toner scattering to the fuser film offset is prevented 48 Chapter 4 Operational theory ENWW Pickup and feed system The pickup feed system which
194. ray cassette on page 203 i RACK Tray 3 input tray cassette on page 203 GEAR 22T Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 SCREW TAPPING TRUSS HEAD M3X6 Tray 3 input tray cassette on page 203 PLATE PAPER SIDE END LEFT Tray 3 input tray cassette on page 203 HOLDER PAPER RETAINING Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 PLATE PAPER SIDE END RIGHT Tray 3 input tray cassette on page 203 LEVER SIDE END LOCK RELEASE Tray 3 input tray cassette on page 203 STOPPER PAPER SIDE END Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203 HOLDER PAD Tray 3 input tray cassette on page 203 HOLDER SEPARATION Tray 3 input tray cassette on page 203 PLATE PAPER GUIDE Tray 3 input tray cassette on page 203 HOLDER PAD Tray 3 input tray cassette on page 203 WEIGHT PAD Tray 3 input tray cassette 264 Chapter 7 Parts and diagrams on page 203 ENWW Table 7 23 Numerical parts list continued Part number Description Table and page HOLDER PAD Tray 3 input tray cassette on page 203 SPRING COMPRESSION Tray 3 input tray cassette on page 203
195. ray 2 input tray cassette on page 189 SPRING GROUNDING SPRING GROUNDING Tray 2 sheet input tray internal components on page 195 Tray 3 input tray cassette on page 203 SPRING GROUNDING Tray 3 input tray cassette on page 203 SPRING LEAF Internal components 2 of 3 on page 169 Alphabetical parts list 237 238 Chapter 7 Table 7 22 Alphabetical parts list continued Description Table and page SPRING LEAF Fuser assembly on page 183 SPRING LEAF Tray 2 sheet input tray internal components on page 195 SPRING TENSION Internal components 1 of 3 on page 165 SPRING TENSION SPRING TENSION Internal components 1 of 3 on page 165 Main drive assembly on page 179 SPRING TENSION Fuser assembly on page 183 SPRING TENSION Tray 2 input tray cassette on page 189 SPRING TENSION Tray 2 sheet input tray internal components on page 195 SPRING TENSION SPRING TENSION SPRING TENSION Paper pick up feeder assembly for Tray 2 on page 199 Tray 3 input tray cassette on page 203 Paper pickup feeder assembly Tray 3 on page 207 SPRING TORSION Internal components 1 of 3 on page 165 SPRING TORSION Internal components 1 of 3 on page 165 SPRING TORSION Internal components 1 of 3 on page 165 SPRING TORSION Fuser assembly o
196. roximately 10 seconds and longer during fan motor rotation Chapter 4 Operational theory ENWW Image formation system ENWW The image formation system serves as the nerve center of the printer and forms a toner image on paper It is controlled by the DC controller The DC controller controls the laser scanner unit and the high voltage power supply PCB to form an image on paper according to the VIDEO signals VDO VDO upon reception of a print command from the formatter There is a memory tag inside each cartridge The memory tags read and write data according to the command from the DC controller The following figure illustrates the image formation system Image formation system 39 Fuser pressure roller Photosensitive drum Laser beam Primary charging roller Laser Scanner unit Q NE VDO4 VDO4 L AN VDO3 VDO3 Transfer roller c3 VDO2 VDO2 BST N VDO1 VDO1 Memory tag Memory controller PCB Print command EM Formatter DC controller PCB VIDEO signals LC Figure 4 2 Image formation system 40 Chapter 4 Operational theory Developing cylinder High voltage power supply PCB ENWW Image formation process Fuser block Delive 7 Drum cleaning Electrostatic latent 1 Primary charging image formation block 2 Laser beam exposure Registration 3 Development Development block Print pa
197. rs 2 of 2 on page 161 CONNECT PCB UNIT Main drive assembly on page 179 FAN FAN FEED ASS Y 1 1923 000 Internal components 1 of 3 on page 165 Main drive assembly on page 179 Tray 2 input tray cassette on page 189 Alphabetical parts list 219 Table 7 22 Alphabetical parts list continued Description Part number Table and page FEEDER UNIT CABLE FEEDER UNIT JOINT CABLE Paper pick up feeder assembly for Tray 2 on page 199 Internal components 2 of 3 on page 169 FEEDER UNIT JOINT CABLE Internal components 3 of 3 on page 173 FILM GUIDE ASS Y 110v FILM GUIDE ASS Y 220v Fuser assembly on page 183 Fuser assembly on page 183 FIXING SENSOR CABLE Internal components 3 of 3 on page 173 FLAG INLET Fuser assembly on page 183 FLAG INTERTWINE PREVENTION Fuser assembly on page 183 FLAG PAPER DELIVERY Fuser assembly on page 183 FLAG PAPER WIDTH SENSOR Paper pick up feeder assembly for Tray 2 on page 199 FLAG PRESSURE RELEASE Fuser assembly on page 183 FLAG PRESSURE RELEASE SENSOR Internal components 1 of 3 on page 165 FLAG SENSOR Paper pick up feeder assembly for Tray 2 on page 199 FLANGE CAM GEAR Main drive assembly on page 179 FOOT RUBBER Internal components 1 of 3 on page 165 FOOT RUBBER
198. s experienced an internal Turn off the power by using the power hardware error switch wait at least 30 seconds and then 51 21 Error turn on the power and wait for the device to 51 20 Error black scanner error initialize 51 22 Error 51 21 Error cyan scanner error If a surge protector is being used remove 51 23 Error it Plug the device directly into the wall 51 22 Error magenta scanner error socket Use the power switch to turn the device on 51 23 Error yellow scanner error Laser scanners are not replaceable Replace the engine 55 1 Error DC controller error The device has Turn off the power by using the power experienced an internal hardware error switch wait at least 30 seconds and then turn on the power and wait for the device to initialize If a surge protector is being used remove it Plug the device directly into the wall socket Use the power switch to turn the device on Check the engine DCC firmware version Update if needed Replace the DCC if a firmware upgrade does not resolve the issue 57 Fan Error Turn off then on The device has experienced a problem with its internal fan Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the device to initialize The fan is not replaceable Replace the engine Supplies messages Control panel message One of the following messages may display Description The lt color gt
199. s the ETB feed roller the ETB feed roller rotates the ETB belt The transfer roller and the ETB driven roller are engaged with the ETB During printing the picked up paper is conveyed in between the ETB and the photosensitive drum and simultaneously the toner image is transferred onto the paper The ETB is also used for color misregistration corrective control and the image stabilization control The pattern image for the color misregistration or image density determination is transferred onto the belt This pattern image is read in the color misregistration density sensor unit The following is the diagrammatic sketch of the ETB unit ENWW Image formation system 45 DC controller PCB MAIN MOTOR DRIVE signal Main motor ETB feed roller Direction of belt rotation Transfer roller ETB driven roller Figure 4 8 ETB unit Transfer stage The transfer stage is to transfer the toner image on the photosensitive drum surface onto paper ETB belt M Transfer roller 7 DC bias 77 Photosensitive drum Figure 4 9 Transfer stage Chapter 4 Operational theory ENWW The toner on the photosensitive drum surface is transferred onto the paper according to the positive charge from the back side of the paper Each color s toner image is transferred in order of M C Y and K and forms one toner image overlaying one color s image on another Separation stage ETB belt Static charge eliminator Transfe
200. s to select Config report 4 Press the 2 button Select to print the Configuration page HP Color LaserJet 1600 Self Test Configuration d Table 6 10 Configuration page 1 Product information This section contains the following basic information about the printer such as the product name and the serial number e Product name e Formatter number e Serial number e Service ID e Firmware version e Maximum print resolution 2 Memory This section lists memory related information such as the total memory that is installed 3 Paper settings This section lists information about the media type for each tray and about the type settings for all the media that the printer supports 4 Page counts This section lists the total number of pages printed the number of color pages printed and information about paper jams ENWW Troubleshooting tools 131 11 Product settings This section lists the following information that is gathered during software installation e Language e Company name e recovery settings if set to ON the last page will reprint if there is a paper jam e timeout information default is 120 seconds 9 Paper types This section contains information about paper types that can be configured by the user The default settings are Plain 8 Status log This section contains information about printer errors including an error log code and the page count
201. service part INTERNAL COMPONENTS 2 CAP SHAFT CONDUCTIVE ARM PAPER RETAINER LEFT ARM PAPER RETAINER RIGHT SCREW RS M3X6 SPRING GROUNDING RETAINER PAPER COVER PICK UP FEED CABLE SHAFT FRONT DOOR PLATE PANEL FIX RIGHT FRONT GUIDE CASSETTE FRONT RIGHT GUIDE CASSETTE FRONT LEFT PLATE HEAT INSULATING LEVER CONNECTING LEFT CAM LEFT SADDLE WIRE FEEDER UNIT JOINT CABLE CAM HINGE RIGHT LEVER CONNECTING RIGHT BASE MOTOR CLUTCH MECHANICAL SPRING LEAF PLATE BUSHING STOP CLUTCH MOTOR STEPPING DC SOLENOID PICKUP GEAR ASS Y GEAR 57T 20T GEAR 43T 16T GEAR 47T 26T GEAR 40T 43T CAM GEAR 26 Part number RC1 5096 000CN RC1 5097 000CN 1 5147 000 1 5062 000 Internal assemblies Qty RF 1 169 Ref Description Part number Qty 33 SPRING COMPRESSION 1 34 ELECT TRANSPORT BELT ASS Y 1 1885 000 1 35 RING 2 2 36 SCREW RS M3X6 2 37 SCREW RS M3X8 2 19 38 SCREW W WASHER M4X18 2 501 SCREW TAPPING TRUSS HEAD 4 8 i 2 A01 GEAR 29T 1 A02 GEAR 29T u 1 A03 SPRING COMPRESSION 1 170 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 171 INTERNAL COMPONENT 3 J113 J112 34 J5009 J5004 ees 22 106 05206 025203 T 45209 23A J5211 18 J5207 25 Met 30 25208 0110 0107 23 Figure 7 7 Internal components
202. sette on page 203 HOLDER SWING GEAR Tray 2 sheet input tray internal components on page 195 INTERNAL COMPONENTS Tray 2 sheet input tray internal components on page 195 INTERNAL COMPONENTS 1 Internal components 1 of 3 on page 165 INTERNAL COMPONENTS 2 Internal components 2 of 3 on page 169 INTERNAL COMPONENTS 3 Internal components 3 of 3 on page 173 LATCH LEFT Internal components 1 of 3 on page 165 LATCH RIGHT Internal components 1 of 3 on page 165 LEFT INTERNAL COVER ASS Y Internal components 1 of 3 on page 165 LEFT PAPER SIDE END ASS Y Tray 2 input tray cassette on page 189 LEFT PAPER SIDE END ASS Y Tray 3 input tray cassette on page 203 LEVER BACK END LOCK RELEASE Tray 2 input tray cassette on page 189 LEVER BACK END LOCK RELEASE Tray 3 input tray cassette on page 203 LEVER CONNECTING LEFT Internal components 2 of 3 on page 169 LEVER CONNECTING RIGHT Internal components 2 of 3 on page 169 LEVER ETB RELEASE Internal components 1 of 3 on page 165 LEVER LINK External panels and covers 2 of 2 on page 161 LEVER SIDE END LOCK RELEASE Tray 2 input tray cassette on page 189 LEVER SIDE END LOCK RELEASE Tray 3 input tray cassette on page 203 LEVER TOGGLE LEFT External panels and c
203. stationary 106 Delivery delay Jam iacere det eene kae he ERR en PRA 106 Wrapping 106 Delivery stationiary l a Dx 106 Start up residual paper Jamu uuu 106 all T 107 Print problermis yum a 108 Getting IMPOR ATION uuu er m x ede et ede tage als 108 Control panel messages cep eer 108 Alert and warning messages 108 Critical error MESSageS 4 109 Supplies messages 110 Status MESSAGES ss UU 113 Status log only messages 113 114 Configuration page U u uu u u 115 Supplies Status page 117 aa a 117 Status OE 118 Service 5 68 na 120 Secondary service 120 Printed Image quality ULU cn re ccce rr cere er 121 Improving print quality 121 Paper Types menli occ tn a 121 Pr
204. stration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC statement Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CORB RES e VC CI OEE I ZX5 25 AB TR Cd COR RES 4 22 TES ORS 74 PSLE Ya sal OTL HHS Net ec 425 49 WY RURAS Chis CEL ORY ROL TFN Figure C 1 VCCI statement Korean EMI statement AFBAL SE SD o H RESE HA GS cp 2z2 2 gX SAAS OAS SE DE el Sa Secr Figure C 2 Korean EMI statement ENWW Laser safety statement 281 Finnish laser statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Color LaserJet 1600
205. t e Small flat blade screwdriver e Small needle nose pliers e ESD strap e Penlight optional 60 Chapter 5 Removal and replacement ENWW Service approach ENWW Field Service on this printer is limited to a recommended time of 30 minutes which includes troubleshooting teardown and repair Repairs that require more time should not be made and the printer should be replaced The following are the major internal assemblies that can be replaced on this printer e Fuser e ETB DC Controller e Formatter e Control Panel display If troubleshooting or a Control Panel message determines that the failure is not associated with one of these parts do not attempt to repair the printer but replace the unit For more information on messages that would indicate a printer needs to be replaced refer to the Critical error messages on page 109 table and the Replaceable parts on page table Pre service procedures Follow the pre service procedures before you perform service 1 Turn off the printer 2 Remove all media from the product 3 Place the product an ESD mat If an ESD mat or an ESD protected workstation is not available discharge body static and ground the product chassis before servicing the product 4 Remove the print cartridges 5 Unplug the power cord and the interface cable 6 Lift the printer off of optional Tray 3 if it is installed Service approach 61 Removal and replacement procedures
206. t troubleshooting ENWW misformed characters 142 timing chart 56 toner loose troubleshooting 141 scatter troubleshooting 143 smeared troubleshooting 141 specks troubleshooting 140 status gauge 8 Toolbox operating systems supported 11 top output bin features 4 transparencies specifications 16 17 tray 1 loading 23 trays features 4 media supported 16 troubleshooting blank pages 125 calibrating printer 34 checklist 98 color 143 configuration page 130 curled media 142 demo page 130 eventlog 130 faded print 139 jams 100 lines printed pages 140 loose toner 141 pages not printing 125 pages printing slowly 125 print quality issues 139 process 98 repetitive defects 143 replacing print cartridges 31 reports and tools 130 skewed pages 142 status page 130 text 142 toner scatter 143 tonersmear 141 toner specks 140 USB cables 126 using HP Toolbox 146 wrinkles 142 ENWW U uninstalling software 12 updates software and firmware 150 USB port troubleshooting 126 type included 4 user replaceable parts 60 V VCCI statement 281 vertical lines troubleshooting 140 voltage requirements 272 warning messages 108 133 warranty print cartridge 277 product 276 wavy paper troubleshooting 142 Web diagnostic tools 148 weight printer 270 Windows software features 11 uninstalling software 12 versions supported 11 wrinkles troubleshooting 142 Y yellow cartridge partnumber 271 status gauge 8 Index
207. tart up residual paper jam The CPU determines the start up residual paper jam when either the pre fuser paper sensor SR5 or the fuser delivery paper width sensor SR4 detects the paper when the initial rotation is started 106 Chapter6 Troubleshooting ENWW Door open jam The CPU determines the door open jam when either the pre fuser paper sensor SR5 or the fuser delivery paper width sensor SR4 detects paper when a door open is detected ENWW Clearingjams 107 Print problems Getting information The following sections contain information about control panel messages error reports and available service menus Control panel messages The majority of the control panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the device is printing data control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Alert and warning messages Control panel message Description Recommended action Device error Press v Door open An internal error occurred in the device The printer door is open Press Select to resume the job The door must be closed before printing can continue Engine comm error The device
208. the moisture in paper to evaporate while cold causes it to condense on the sheets Heating systems and air conditioners remove most of the humidity from a room As paper is opened and used it loses moisture causing streaks and smudging Humid weather or water coolers can cause the humidity to increase in a room As paper is opened and used it absorbs any excess moisture causing light print and dropouts Also as paper loses and gains moisture it can distort This issue can cause jams As a result paper storage and handling are as important as the paper making process itself Paper storage environmental conditions directly affect the feed operation and print quality Print media specifications 13 Care should be taken not to purchase more paper than can be easily used in a short time about three months Paper stored for long periods can experience heat and moisture extremes which can cause damage Planning is important to prevent damage to a large supply of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environmental damage especially if they are not wrapped with a moisture proof barrier The media storage environment should be properly maintained to ensure optimum printer performance The required condition is 20 to 24 C 68 to 75 F with a relative humidity of 45 to 55 The following guidelines should be helpful when evaluating the paper s stor
209. the paper or print media that you are using meets specifications Generally smoother paper provides better results 2 Ifyou are using a special print media such as labels transparencies glossy or letterhead ensure that you have printed by type 3 Print a Configuration page and Supplies Status page at the device e Check the Supplies Status page to see if any supplies are low or empty No information is provided for non HP print cartridges e Ifthe pages do not print correctly the problem is with the hardware 4 Printa Demo page from the HP Toolbox If the page prints the problem is with the printer driver 5 Try printing from a different program If the page prints correctly the problem is with the program from which you were printing 6 Restart the computer and the device and try printing again If the problem is not resolved choose one of these options e fthe problem is affecting all printed pages see General print quality issues on page 139 e If the problem is affecting only pages printed in color see Solving issues with color documents on page 143 Paper handling issues The following sections contains information about paper handling issues Wrong size type media Use the following procedure to troubleshoot and resolve wrong size or type media problems 1 Make sure that the software program is selecting the correct media size or type 2 Make sure that the printer driver for the software program is
210. ther major appliances e hard level surface not more than a 2 angle Make sure to keep the printer away from the following e Direct sunlight dust open flames or water e Direct flow of exhaust from air ventilation systems e Magnets and devices that emit a magnetic field 20 Chapter2 Installation ENWW ENWW e Areas subject to vibration e Walls or other objects There must be enough space around the printer for proper access and ventilation Minimum system requirements The minimum system requirements for the HP Color LaserJet 1600 printer are listed below e 150 MB of free hard disk space e CD ROM drive e A Available USB port Requirements for PC systems e Windows 98 SE and Me driver only e Windows 2000 and 32 bit Home and Professional e 233 MHz processor with 64 MB RAM Site preparation 21 Package contents Figure 2 2 Package contents on page 22 lists the package contents for the HP Color LaserJet 1600 22 Figure 2 2 Package contents HP Color LaserJet 1600 2 Output tray 3 Power cable 4 Dust cover 5 Getting Started Guide 6 Software and user documentation CD ROM Chapter 2 Installation ENWW Install input devices Installing optional Tray 3 1 Turn off the power switch on the printer 2 Unplug the power cable Kael 3 Place the printer on optional Tray 3 aligning the three 3 pegs on Tray with the holes on the printer
211. tion of 250 sheet tray solenoid and printed circuit assembly 1 Paper feeder PCB 2 Paper feeder pickup solenoid SL 4 3 Paper pickup feeder unit ENWW Pickup and feed system 55 Service only tools service only hart iming c General t i Gielg seig Seig 18 Su81L ued seig 1 seig seig Buidojanaq seig Buidojansq oq seig 616 piou los e ug Buidol A q yg 216 piousjos 4epul 9 Buidojaneg ADW 116 proueios 1 EIN dn 4O1q ZW 1oloN SIN 10301 1euueos SSS ea roro LIN 1010 uen 2815 HIS HINI spuoo s llun NO 5 18mod pea enesse2 1eded py uo 10 LAVHO ONINIL TVAANAD ENWW Operational theory Chapter 4 56 ENWW Printer calibration Calibration settings are configured with Printer Management Language PML Printer Job Language PJL commands except for new cartridge installation Calibration can also be configured using the HP Toolbox Calibration occurs during the following conditions and intervals Power on calibration Calibration during power on can be configured for the following intervals e Always calibrate at
212. tional theory ENWW ENWW Exposed area Time t gt S t g Primary Laser beam Transfer Primary 2 charging exposure step 4 charging step1 step2 step1 Figure 4 4 Latent image formation Laser scanner system The laser scanner system forms latent images on the photosensitive drum according to the VIDEO signals sent from the formatter It consists of the laser driver PCB the scanner motor and so forth The figure below illustrates the laser scanner unit Exposed area Laser beam gt Unexposed area Figure 4 5 Laser beam exposure Developing stage The electrostatic latent image on the photosensitive drum surface is visualized by applying the toner in this process This printer utilizes the projection development method by the non magnetic single component toner Image formation system 43 Developing sheet Photosensitive drum Developing blade Toner feed roller Figure 4 6 Developing stage The toner has an insulating property and has negative charge potential from friction with the rotating developing cylinder and the developing blade surface The area of the photosensitive drum where the laser beam is exposed has higher potential than the toner which is charged negatively on the cylinder When this area contacts the toner layer negatively charged the toner jumps onto the drum surface by the potential differe
213. trieve the pickup delay jam caused by the pickup error When the registration paper sensor SR1 does not detect the leading edge of the paper within approximately 2 5 seconds 4 5 seconds for optional cassette after the pickup solenoid SL1 is turned ON the CPU tries to pick up the paper three times Pickup stationary jam The CPU determines the pickup stationary jam when the registration paper sensor SR1 does not detect the trailing edge of the paper within approximately 8 6 seconds after it detects the leading edge Delivery delay jam The CPU determines the delivery delay jam when the fuser delivery paper sensor SR4 does not detect the leading edge of the paper within approximately 6 6 seconds after the registration paper sensor SR1 detects the leading edge Wrapping jam The CPU executes the wrapping jam detection after it assesses no delivery delay jam The CPU determines the wrapping jam when the fusing delivery paper sensor SR4 detects the paper absence before the time equivalent to paper passage of its length minus 40 mm 1 6 inches after the SR4 detected the leading Delivery stationary jam The CPU executes the delivery stationary jam detection after it assesses no wrapping jam The CPU determines the delivery stationary jam when the fuser delivery paper sensor SR4 detects the paper presence after the time equivalent to paper passage of its length plus 50 mm 1 9 inches from when it detected the trailing edge S
214. trip or with more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and might damage the fuser ENWW Print media specifications 15 Labels Select the type of label that you are using from the Print dialog box or the printer driver CAUTION To avoid damaging the printer use only labels that are recommended for laser printers To prevent serious jams always use Tray 1 or Tray 2 to print on labels Never print on the same sheet of labels more than once or print on a partial sheet of labels When selecting labels consider the quality of each component e Adhesives The adhesive material should be stable at 210 C 410 F which is the printer fusing temperature Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams Curl Before printing labels must lie flat with no more than 13 mm 0 5 inch of curl in any direction e Condition Do not use labels that have wrinkles bubbles or other indications of separation Transparencies Use only Tray 1 or Tray 2 to print on transparencies Select Transparencies from the Print dialog box or the printer driver The printer supports printing on color transparencies Use only transparencies that are recommended for use in laser printers Transparencies th
215. ty problems such as toner specks or smearing This printer has a cleaning mode that can correct and prevent these types of problems AABbGc AaBoCc AaBbCc AaBbCc AaBbCc AaBbcCc AaB Cc AaBbCc This printer has two processes for generating cleaning pages one is automatically generated and one is manually generated When a new black print cartridge is installed a cleaning page will be automatically generated prior to calibration To manually generate a cleaning page see To clean the fuser using HP Toolbox on page 33 To clean the printer at the printer NOTE If you have access to HP Toolbox HP recommends cleaning the paper path by using HP Toolbox Use the following procedure to clean the printer at the printer 1 Use the ES Left arrow or E Right arrow button to select Service and then press Select 2 Use the i Left arrow or E Right arrow button to select Cleaning Mode and then press Select A page feeds through the printer slowly Discard the page when the process is completed 32 Chapter 3 Managing and maintenance ENWW ENWW To clean the fuser using HP Toolbox ET NOTE Use the following procedure to clean the fuser using the HP Toolbox To clean the engine when the computer is running an operating system that does not support HP Toolbox see the late breaking Readme on the root of the CD ROM
216. up as a service part EXTERNAL COVERS PANELS ETC i RF CONNECTOR SNAP TIGHT 1 CONNECTOR SNAP TIGHT A 1 CLIP CABLE 1 SADDLE WIRE 1 1 COVER FACE DOWN RC1 5173 000CN 1 2 COVER UPPER FACE 5 RC1 5174 000CN 1 3 COVER LEFT RC1 5183 000CN 1 4 COVER CASSETTE LEFT RC1 5184 000CN 1 9 COVER CASSETTE DUST RC1 5200 000CN 1 10 PLATE REAR RC1 5227 000CN 1 14 PAPER DELIVERY TRAY ASS Y RM1 1859 000CN 1 16 PLATE GROUNDING u 1 501 SCREW TAPPING TRUSS HEAD M3X8 2 A18 TRAY EXTENSION 1 19 TRAY FACE DOWN 1 20 PLATE DELIVERY BACK END LIMIT 1 Assembly locations 159 EXTERNAL PANELS COVERS ETC 2 2 Figure 7 3 External panels and covers 2 of 2 ENWW Parts and diagrams 160 Chapter 7 ENWW Table 7 6 External panels and covers 2 of 2 Ref 10 11 13 15 A01 02 A03 A04 A05 A13 A15 A16 A22 A23 Description Not set up as a service part EXTERNAL COVERS PANELS ETC CONNECTOR SNAP TIGHT CONNECTOR SNAP TIGHT BK CLIP CABLE SADDLE WIRE COVER CASSETTE RIGHT ARM FRONT DOOR LEFT ARM FRONT DOOR RIGHT SHAFT FRONT DOOR ARM COVER CASSETTE DUST PLATE REAR FRONT DOOR ASS Y RIGHT COVER ASS Y COVER RIGHT FRONT DOOR FRONT LEVER LINK LEVER TOGGLE LEFT LEVER TOGGLE RIGHT SCREW TAPPING TRUSS HEAD M4X8 SCREW TP COVER RIGHT COVER RIGHT FRONT BUSHING COVER RIGHT FRONT GUIDE LIGHT Part num
217. utes and then turn on the device If a surge protector is being used remove it Plug the device directly into the wall socket Use the power switch to turn on the device If this does not clear the error replace the fuser 51 20 Error The device has experienced an internal Turn off the power by using the power hardware error switch wait at least 30 seconds and then 51 21 Error turn on the power and wait for the device to 51 20 Error black scanner error initialize 51 22 Error 51 21 Error cyan scanner error If a surge protector is being used remove 51 23 Error it Plug the device directly into the wall 51 22 Error magenta scanner error socket Use the power switch to turn the device on 51 23 Error yellow scanner error Laser scanners are not replaceable Replace the engine 55 1 Error DC controller error The device has Turn off the power by using the power experienced an internal hardware error switch wait at least 30 seconds and then turn on the power and wait for the device to initialize ENWW Print problems 109 Control panel message Description Recommended action If a surge protector is being used remove it Plug the device directly into the wall socket Use the power switch to turn the device on Check the engine DCC firmware version Update if needed Replace the DCC if a firmware upgrade does not resolve the issue 57 Fan Error Turn off then on The device has experienced a prob
218. ve assembly on page 179 GEAR 81T Main drive assembly on page 179 GEAR 81T 32T Main drive assembly on page 179 GEAR 96T Main drive assembly on page 179 GEAR 53T 96T Main drive assembly on page 179 GEAR 98T Main drive assembly on page 179 GEAR 89T 53T Main drive assembly on page 179 GEAR 134T Main drive assembly on page 179 GEAR 86T Main drive assembly on page 179 GEAR 64T Main drive assembly on page 179 GEAR 64T Main drive assembly on page 179 GEAR 37T Main drive assembly on page 179 GEAR 27T 64T Main drive assembly on page 179 GEAR 64T Main drive assembly on page 179 GEAR 54T Main drive assembly on page 179 GEAR 54T Main drive assembly on page 179 250 Chapter7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page GEAR 18T Main drive assembly on page 179 SPRING COMPRESSION Main drive assembly on page 179 SPRING COMPRESSION Main drive assembly on page 179 SPRING TENSION SHAFT DRUM GEAR Main drive assembly on page 179 Main drive assembly on page 179 CONNECTOR 2P Main drive assembly on page 179 CONNECTOR SNAP TIGHT BK Main drive assembly on page 179 CLIP CABLE Main drive assembly on page 179 CLIP EDGE Main drive assembly on page 179
219. vice Invalid entry Invalid data or response Correct the entry Jam in Cartridge area A paper jam has occurred in the print path Open the door and clear the jam Then press the amp Select button on the control panel Jam in A paper jam has occurred in the output area Clear the jam and then press the Output bin Select button on the control panel Jam in A paper jam has occurred in the print path Open the door and clear the jam Then print paper path press the amp Select button on the control panel Jam in A paper jam has occurred in Tray 2 Clear the jam and then press the Ej tray 2 Select button on the control panel Jam in A paper jam has occurred in Tray 3 Clear the jam and then press the tray 3 Select button on the control panel Load paper The HP Color LaserJet 1600 printer is out Please load specified paper type into the of paper tray indicated Load Tray X The printer is processing job but the tray Please load specified paper type and size indicated is empty into the tray indicated TYPE SIZE Manual feed The printer is waiting for paper in the tray Load the paper as indicated indicated Press Memory is low The device memory has been almost completely filled Allow the device to finish the job or press Select to cancel the job Press v Break the job into smaller jobs that contain fewer pages Misprint The pr
220. vides step by step instructions for installing and setting up the printer HP Toolbox Use to check the printer status and settings and to view troubleshooting information and online documentation Chapter 1 Product information ENWW Printer configuration HP Color LaserJet 1600 The HP Color LaserJet 1600 printer is available in the configuration described below Figure 1 1 HP Color LaserJet 1600 printer The HP Color LaserJet 1600 printer is a four color laser printer that prints eight pages per minute ppm in both monochrome black and white and color e Trays The printer comes with a single sheet priority feed slot Tray 1 and a universal tray Tray 2 that holds up to 250 sheets of various paper types and sizes or 10 envelopes It supports an optional 250 sheet paper tray optional Tray 3 e Connectivity The printer provides a Hi Speed Universal Serial Bus USB 2 0 port for connectivity e Memory The printer contains 16 megabytes MB of synchronous dynamic random access memory SDRAM No additional memory can be added ENWW Printer configuration 3 Printer features Table 1 1 Printer features Feature HP Color LaserJet 1600 printer Color printing Provides laser printing in full color by using the four process colors cyan magenta yellow and black CMYK Fast print speed Prints in black on letter size paper up to 8 ppm and on A4 size paper up to 8 ppm Prints in col
221. y checking whether or not paper is present at the sensor at the check timing The check timing is stored in the memory of the CPU If the CPU determines a jam it stops the print operation and notifies the formatter of a jam occurrence For more information see Clearing jams on page 100 52 Chapter 4 Operational theory ENWW Solenoid motor and fan locations The following illustration shows the locations of the solenoids motor and fan 3 5 Figure 4 14 Location of solenoids motors and fans 1 Pickup solenoid SL1 2 Magenta cyan and yellow developing cylinder drive solenoid SL2 3 Black developing cylinder drive solenoid SL3 4 Main motor M1 5 Fusing delivery motor M2 6 Pickup motor M3 7 Fan FM1 Printed circuit assembly locations The following illustration shows the locations of the printed circuit assemblies Location of the printed circuit assemblies and list of parts are also identified in Figure 7 11 PCB assembly location Tray 2 on page 186 ENWW Pickup and feed system 53 Figure 4 15 Location of printed circuit assemblies 1 DC controller PCB 2 Low voltage power supply PCB 3 High voltage power supply PCB 4 Memory controller PCB 250 sheet tray solenoid and printed circuit locations The following illustration shows the locations of the 250 sheet tray solenoid and printed circuit assembly 54 Chapter 4 Operational theory ENWW Figure 4 16 Loca
222. y folder double click the 1600config exe program You can run the utility from the CD ROM or copy it to your computer NOTE use this program the printer must be directly connected to your computer with USB cable Cleaning the ETB To clean the ETB use the following procedure 1 Enter the Secondary service menu For more information see Secondary service menu on page 120 Scroll through the menu and select Clean ETB Press the Select button to start the cleaning mode Service mode functions service only 129 Troubleshooting tools The section describes the tools that can help you solve problems with your device Printer pages and reports This section describes the pages and reports that help you diagnose and solve problems with the device Demo page To print the Demo page press the EY Left arrow and Right arrow buttons on the printer control panel simultaneously You can also print this page from the HP Toolbox 130 Chapter6 Troubleshooting ENWW Configuration page The Configuration page lists the current settings and properties of the printer You can print a Configuration page from the printer or HP Toolbox To print the Configuration page from the printer complete the following steps 1 Press the Left arrow or the Right arrow buttons to select the Reports menu 2 Press the amp button Select 3 Press the Left arrow or the Right arrow button
223. y on page 183 GEAR 20T Internal components 1 of 3 on page 165 GEAR 20T 44T E Fuser assembly on page 183 GEAR 22T i Tray 2 input tray cassette on page 189 GEAR 22T Tray 3 input tray cassette on page 203 GEAR 22T 38T 3 Fuser assembly on page 183 GEAR 26T 5 Fuser assembly on page 183 GEAR 27T Fuser assembly on page 183 GEAR 27T 64T Main drive assembly on page 179 GEAR 29T k Internal components 2 of 3 on page 169 GEAR 29T 5 Internal components 2 of 3 on page 169 GEAR 29T Tray 2 sheet input tray internal components on page 195 ENWW Alphabetical parts list 221 Table 7 22 Alphabetical parts list continued Description Part number Table and page GEAR 29T GEAR 30T Tray 2 sheet input tray internal components on page 195 Fuser assembly on page 183 GEAR 36T Internal components 1 of 3 on page 165 GEAR 36T GEAR 37T Internal components 1 of 3 on page 165 Main drive assembly on page 179 GEAR 40T 43T Internal components 2 of 3 on page 169 GEAR 40T 43T Tray 2 sheet input tray internal components on page 195 GEAR 43T 16T Internal components 2 of 3 on page 169 GEAR 47T 26T GEAR 47T 26T Internal components 2 of 3 on page 169 Tray 2 sheet input tray internal components on page 195
224. y pages Table 6 9 Performance issues Problem Cause Solution Pages print but are totally blank The sealing tape might still be in the Verify that the sealing tape has been print cartridges completely removed from the print cartridges The document might contain blank Check the document that you are pages printing to see if content appears on all of the pages The device might be malfunctioning To check the device print Configuration page Pages print very slowly Heavier media types can slow the print Print on a different type of media job Complex pages will print slower Proper fusing may require a slower print speed to ensure the best print quality Pages did not print The device might not be pulling media See Paper handling issues on page 124 correctly The media is jamming in the device Clear the jam ENWW Print problems 125 Table 6 9 Performance issues continued Problem Cause Solution The USB cable might be defective or Disconnect the USB cable at both incorrectly connected ends and reconnect it e Try printing a job that has printed in the past e Tryusing a different USB cable Other devices are running on your The device might not share a USB computer port If you have an external hard drive that is connected to the same port as the device the other device might be interfering To connect and use the device you must disconnect the other device or

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