11th QS-APPLE Conference and Exhibition EXHIBITOR`S MANUAL
Contents
1. An exhibitor may employ a contractor of its choice to construct stand interiors and any free standing display or fitment that may be required subject to the following rules and regulations Exhibitors are responsible for the cost of restoring any damage or dilapidation to the stand structure floor covering light fitting or any part thereof caused by themselves their agents or by any person employed or engaged on their behalf No additional fittings or displays including additional name boards covers logos balloons etc are to be attached nailed screwed or drilled to the stand structure provided by the official stand builder If this instruction is ignored the official stand builder MORETON HIRE reserves the right to charge the exhibitor or contractor concerned for any damage to their materials The official stand builder Moreton Hire may provide assistance in hanging or displaying exhibits on the stand structure whenever possible Please consult them if you require their assistance Any cost incurred will be borne by the exhibitor No painting wallpapering or pasting on panels is allowed Exhibitors who wish to have such works done on the panels must inform the official stand builder who will provide a quotation and carry out the work Any double sided or adhesive tapes belonging to the exhibitor or contractor must be removed from the panels after the exhibition before leaving the premises No financial credit or item exchange2. For all enquiries on technical matters and on site operations please contact OFFICIAL STAND BUILDER CONTRACTOR MORETON HIRE 107 William Angliss Drive Laverton North VIC 3026 PO Box 116 Duke St Altona North VIC 3025 Rikki Roberts Account Coordinator Tel 61 03 9300 5765 Fax 61 03 9300 5733 Email rikki roberts moreton net au www moreton net au OFFICIAL FREIGHT FORWARDER Agility Fairs amp Events 28 32 Sky Rd Melbourne Airport VIC 3045 Madison Merrett Event Logistics Specialist Tel 61 3 93309013 Fax 61 3 9330 3337 E mail mmerrett agility com Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION CHECKLIST IMPORTANT All compulsory forms must be completed and returned by exhibitors even if the services are not required or not applicable For services not required simply indicate Not Required Not Applicable across the forms Late submission of forms will result in non guarantee of requested services Exhibitors who purchase spaces after the stipulated deadlines are to return the forms immediately Orders are valid only when accompanied with payment received in FULL Orders without payment will not be entertained DESCRIPTION SUBMISSION DEADLINE xhibitor Profile Form 26 October 2015 N 1 Exhi H A ili M 2 Request for Freight Forwarding Services Kindly contact Agility adison for exact deadlines 3
3. Hotel Reservation Form Kindly refer to hotel booking form for exact deadlines 5 S 4 5 6 Electrical Hire Form 26 October 2015 Complimentary registration form 16 October 2015 Registration fee waived based on sponsorship entitlement 1 1 th S APPLE Organizing partner ELEVENTH QS Q PACIFIC PROFESSIONAL hMII LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION GENERAL INFORMATION THIS EXHIBITOR S SERVICE MANUAL FORMS A PART OF THE TERMS amp CONDITIONS STATED IN THE CONTRACT FORM 1 Venue Melbourne Convention Exhibition Centre 1 Convention Centre Place South Wharf Victoria GPO Box 777 Melbourne Victoria Australia 3001 Tel 03 9235 8307 Fax 03 9235 8101 mcec com au Venue Contact Person Exhibitor Services Department MCEC Tel 03 9235 8110 Email exservices mcec com au 2 Operations Event schedule Build up 24 November 2015 00 01 12 00 Official contractor MORETON HIRE Exhibitor registration 24 November 2015 14 00 18 00 amp move in Exhibition 25 November 2015 08 30 18 00 26 November 2015 09 00 17 00 27 November 2015 09 00 14 00 Teardown 27 November 2015 14 00 16 00 3 Admission 25 November Open to delegates 26 November Open to delegates 27 November Open to delegates Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION 4 Stand cleaning The O
4. EXHIBITION STORAGE There will be on site storage facilities for packing materials and boxes It is recommended that exhibitors consider their storage needs of packing crates and freight forwarding materials for the duration of the exhibition Exhibitors may not leave boxes and packing material in the exhibition display area during the show If required Agility can arrange off site storage at a cost of 44 00 per m3 or part thereof Please note e fyouare using your own transport company Agility cannot sign for delivery of goods on your behalf Please ensure you make specific arrangements with your transport provider and or ensure you have a representative onsite at the time of delivery e Agility Fairs amp Events standard trading conditions apply for services provided it is important that you are aware of these Services include transport cranage forklift porterage clearance delivery storage positioning and all other onsite services Why should you use Agility Fairs amp Events Refer to the Benefits of Using Agility document attached Accommodation amp Airport Transfer QS APPLE has negotiated for special rates with our two official hotels that are within proximity of the conference venue To enjoy this special rate please select from the two hotel options complete and return the reservation form to the hotel directly with the contact details given on the form itself Please refer to the list of official ho
5. ETA and eVisitor can be applied for online To find the most suitable visa check eligibility or find out about visa extensions visit the Department of Immigration and Citizenship website Should you require an invitation letter to facilitate your visa application please write to register qs asia com with the following information Salutation Full Name Designation Department if any Organization Country 11 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION IN HALL OPERATIONS SCHEDULE BUILD UP PERIOD DATE TIME Exhibitor registration amp move in 24 November 2015 14 00 18 00 EXHIBITION OPENING PERIOD DATE TIME 25 November 2015 08 30 18 00 18 26 November 2015 09 00 17 00 27 November 2015 09 00 14 00 TEAR DOWN PERIOD DATE TIME Exhibitor moves out of the hall Teardown 27 November 2015 14 00 16 00 The above timing is accurate at time of print and is subject to change Note No late work is permitted Independent stand fitting contractors must complete their work according to scheduled list Overtime work may not be permitted and if permission is sought from the Organizer the contractor has to pay the hall owner the required overtime charges All exhibits must be in place by 18 00 24 November 2015 Please have all crates and cartons unpacked rapidly so they may be removed to storage to keep
6. requirements so that a quote can be provided for the same Once the graphics are confirmed the artwork needs to be sent to MORETON HIRE in Hi Res format in order to print Full payment is required before the production printing of the graphics Stand Boundaries and Design Restrictions Please ensure the design of your stand befits not only your company s standards but also those of the exhibition Exhibition Management reserves the right to disallow stand plans and designs should they be deemed to be inappropriate Designs must be of acceptable standard No exhibitor may place any display material and exhibit or allow a dividing wall or any part of their stand design and fitting beyond their contracted boundary All stands irrespective of height must have at least one half of any of the frontages facing an open aisle The maximum height allowed is 2 5 metres Additional Furniture Lighting A V Equipment or Plants These can be ordered directly from MORETON HIRE on the attached order form Payment for this additional equipment will be for the customer s account and paid directly to MORETON HIRE before the event 23 Organizing partner 11th QS APPLE B RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION SERVICES GUIDE OF MORETON HIRE Please direct any queries regarding services to MORETON HIRE 107 William Angliss Drive Laverton North VIC 3026 PO Box 116 Duke St Altona North V
7. the aisles clear Exhibitors may begin to pack materials supplies and literature when the exhibit closes on 27 November 2015 at 14 00 It is strictly forbidden to begin dismantling before this hour All display materials must be cleared from the exhibit hall by 18 00 27 November 2015 Should an exhibitor fail to remove their exhibit the Organizer reserves the right to remove it at the exhibitors expense Should exhibitor be engaging third party contractor the set up timing is from 14 00 18 00 for noisy work the set up can continue during daylight hours subject to complying with no noise drilling hammering cutting etc rule and ensuring the exhibition area is maintained clean and in an orderly manner INTERNET ACCESS Complimentary Internet access will be provided for delegates at exhibition area throughout the whole event However should you require high speed internet please visit http mcec com au plan an event exhibiting and download the Business support technology and communications order form for more information or contact the Exhibitor Services team on 03 9235 8110 12 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION Rutes amp REGULATIONS The rules and regulations listed below are designed for the protection of all exhibitors Exhibitors and their appointed agents contractors must observe the rules and regula
8. 11th QS APPLE BRN ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION 11 QS APPLE Conference and Exhibition 25 27 November 2015 MELBOURNE CONVENTION EXHIBITION CENTRE Melbourne Australia Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION EXHIBITOR S MANUAL Name of Company Exhibitor Name of Contact Person Company Address Telephone number Fax number E mail address _ LLL We acknowledge receipt of the Exhibitor s Service Manual for 11 5 2015 Exhibition Signature Company stamp Date Please return this page by fax or email upon receipt of this Exhibitor Service Manual to 11 OS APPLE 2015 QS Asia Quacquarelli Symonds Pte Ltd 20 Sin Ming Lane 02 61 Midview City Singapore 573968 Tel 65 6457 4822 Fax 65 6457 7832 Attention Ms Lena Tan Email lena qs com Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION Content The Exhibitor Manual outlines all of the logistical details that will helo you to have the most productive exhibiting experience There can be a lot to do but the information provided will help you plan your participation in the upcoming 11 QS APPLE 2015 Exhibition in a timely cost effective manner You
9. 1th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION The fascia shell schemes and plug points belong to MORETON HIRE Any damage to this will be for the exhibitor s account No painting of panels will be allowed unless discussed with the Organizer If paint techniques are part of your display MORETON HIRE will be able to supply damaged boards in order for you to do so No holes may be drilled or hammered into any of the sections please use double sided tape Ensure that electrical products are in good working condition Only ONE double adapter per power point is allowed Multi way adapters are not allowed No venue property shall be damaged and exhibitors responsible for this will be held liable for any damages Any item of display may not project over the frontage of the stand space or be allowed to encroach into aisles The following applies specifically to space only stands Please ensure that your display is of a high and acceptable standard Any exhibit or process which generates noxious or toxic fumes exhaust or smoke will not be tolerated In the interest of the exhibition as a whole it may be necessary to remove or alter something in a stand if the Organizer feel this action must be taken This will be at the expense of the offending exhibitor Graphics and Signage MORETON HIRE can provide you with graphics and signage s should you require any Please do advise your
10. Control Centre will dial 000 to co ordinate emergency service response as required For non emergency security enquiries dial ext 8333 or 9235 8333 from any phone Fire Familiarize yourself with the nearest fire exit and follow the warden s instructions Do not use the lifts Only trained security personnel or wardens may use fire extinguishers if it is safe to do so Medical emergencies In any medical emergency notify your event security or first aid provider immediately or report first aid medical incidents to the Security Control Centre by calling either of the emergency phone numbers provided Evacuation Alarms In the event of an emergency one of two alarms may sound Alert alarm Beep Beep Beep The alert alarm is operated from the building s emergency warning intercommunication system It is designed to alert everyone in the vicinity of a possible emergency This is only a warning alarm if it sounds please standby for further instructions Evacuation alarm Whoop Whoop The evacuation alarm is designed to notify all occupants that an evacuation is necessary When the evacuation alarm sounds all occupants will be directed by wardens to leave via the emergency exits Everyone must follow directions issued by the wardens and meet at the nearest evacuation assembly area SMOKING POLICY Smoking is prohibited in all public areas inclusive of foyers registration counters meeting rooms Organizer s office r
11. IC 3025 Rikki Roberts Account Coordinator Tel 03 93005765 Fax 03 9300 5733 Email rikki roberts moreton net au Website www moreton net au Order confirmation amp delivery Once your order has been processed you will be issued a MORETON HIRE invoice which is your order confirmation and must be brought to the exhibition along with proof of payment Your order will be delivered to your stand by MORETON HIRE crew during build up of the Exhibition Deadline for services orders All orders for services must be received before Monday 26 October 2015 There will be a 20 surcharge for orders received after the deadline Payment No services will be supplied or installed until payment is received in full 24
12. adison Merrett Event Logistics Specialist Agility Fairs amp Events 28 32 Sky Rd MELBOURNE AIRPORT VIC 3045 Tel 61 3 9330 9013 Fax 61 3 9330 3337 E mail mmerrett agility com As the show bumps in out on very tight parameters and deliveries will not be accepted at the venue earlier we highly recommend using Agility as their service is door to stand and they work weekends and outside normal business hours Please refer to the insert Benefits of using Agility which outlines the services provided and will assist you in making an informed decision ONSITE MATERIALS HANDLING Exhibitors or their stand builders requiring a forklift during move in or move out must pre book these services in advance with Agility To avoid disappointment you must complete the MATERIALS HANDLING FORM included in this manual and return it to Agility at least 1 week prior to the show Agility will be operating a forklift service during bump in and bump out to assist exhibitors requiring forklifts pallet jacks and flatbed trolleys These are provided free of charge 05 Asia as a service to exhibitors Please see the Agility staff at the loading dock for assistance Forklifts are operating during the following times only MOVE IN Tues 24 Nov 2pm 6pm MOVE OUT Fri 27 Nov 2pm 4pm Organizing partner 11th QS APPLE RMIT 15 16 17 ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY
13. arding Agility Fairs and Events has been appointed the official logistics provider for the 11 QS Apple Conference amp Expo Agility specialises in exhibition freight forwarding both domestic and international Agility can ensure that your product display amp merchandise are in the right place at the right time providing a complete transport materials handling amp storage service Agility provides a complete service including monitoring of freight from your door step right through to your exhibition booth to make sure your goods are handled in a professional manner and all formalities deadlines are met If you are using Agility your goods will automatically be delivered to your exhibition booth Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION Agility Fairs amp Events offers the following services e Alllocal interstate and international transport services including delivery onto each exhibitors stand at the venue e Storage of early consignments packing materials during the exhibition and storage after the exhibition e For international exhibitors a comprehensive international freight forwarding service tailored to each particular exhibitor s requirements Prior to the show Agility will make contact to discuss and determine your individual freight and logistics requirements In the meantime for any queries please contact M
14. cific locations on your stand please contact Moreton Hire before the deadline If you do not indicate preferences the fittings will be fixed in positions thought appropriate by MORETON HIRE Exhibitions and Events Any changes thereafter will incur charges For safety reasons and the protection of electrical installation at the exhibition premises all power installations from source to outlet exhibition stands must only be carried out by the appointed Technical Services Provider MORETON HIRE All distribution boxes where required and deemed necessary by the technical services provider will be hung or mounted on the walls or structures of the stand Please inform your stand contractor about the positions where such distribution boxes can be mounted Any deviation from this regulation will only result in supplies not being switched on until the exhibitor submits in writing to the Organizer or the technical services provider to discharge us from any liability whatsoever The Organizer seeks your kind cooperation in this matter as it is beneficial to all parties concerned Each electrical supply provided is intended for one equipment or machine on display Multipoint socket outlets are not permitted as an overload may be caused leading to a trip in the incoming power supply Severe trips may take hours to rectify thereby causing inconvenience to all exhibitors No electrical installation or fittings may be suspended from the ceiling of the hall
15. e necessary copyright permit if necessary The organizer bears no responsibility for any legal actions fines litigation etc incurred by any exhibitor who has not obtained the said permit Sound levels must be set at a level that will not interfere with or annoy other exhibitors The organizer reserves the right to reduce the sound level and or switch off any audio visual display that causes complaints The organizer s decision is final if such a dispute arises PROMOTION DURING THE EXHIBITION Exhibitors are not permitted to place stickers signs or posters anywhere in the hall other than within their own stand Likewise exhibitors representatives are not allowed to distribute brochures pamphlets etc along the gangways near entrances exits and lifts The organizer and venue owner have the right to remove anyone flouting this order 14 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION PLENARY and PARALLEL SESSIONS LEVEL 2 EXHIBITION FLOOR PLAN GROUND LEVEL BOOTH LAYOUT PLAN 11th 5 ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND EXHIBITION STORE a4 FEDT y Delal e Organizing partner UNIVERSITY 11 ae 10 XT Salm 8 aln 5 AIT Sar z Sam 1 E ui Un 1 O
16. estrooms hospitality lounges and exhibition halls PHOTOGRAPHY OF EXHIBITS Photography of exhibits and displayed equipment other than your own is strictly prohibited Please note that other exhibitors have the right to request for photographs not to be taken without prior permission Audio tape recordings within the exhibit hall or meeting rooms are prohibited The appointed photographer by the Organizer and the press are exempted from this rule 18 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION STORAGE The Organizer will provide designated storage behind the exhibition hall for any packing cases surplus materials or other properties of the exhibitor Exhibitors are to ensure that their surplus materials and packaging materials are stored in an orderly manner in the designated storage area behind the exhibition hall so as not to obstruct the emergency exit route Agility will have an onsite team to coordinate storage with exhibitors Please proceed to their onsite Service Desk for assistance REMOVAL OF WASTE During the build up and teardown days of the exhibition the aisles of the hall must not be obstructed with packing and construction materials or debris Bare Space independent stand contractors or stand interior decorators are responsible for removing their own building waste and off cuts from the site at the end of each day A
17. gs in the booths hall Exhibitors and independent contractors must note that all power outlets are for single machine product use These power outlets are not allowed to be used for illumination purposes e g spotlights downlights affixed in existing display showcases etc USAGE OF MULTI PLUGS AND EXTENSION CORDS IS STRICTLY PROHIBITED All space only stands need to order for main power from the official contractor Moreton Hire The Organizer reserves the right to refuse connection to any exhibitor whose equipment is deemed unsafe Lifts Passenger lifts are not to be used for transporting freight or equipment and furniture including tables chairs boxes etc The use of trolley is prohibited in the passenger lifts Exhibitor badges Each exhibition booth will be entitled to complimentary exhibitor badges based on package entitlement Badges must be worn at all times during this period For security reasons all badges are strictly non transferable Exhibitor Profile in QS APPLE Conference Program Book All exhibitors will receive a free 50 word profile listing in the Conference Program Book This book is the official conference program and exhibition guide Every delegate will be given a copy of the Conference Program Book and it will be circulated in the press and distributed widely for publicity purposes Please email your profile within a week upon receipt of email confirmation to Ms Amelia Yeo at amelia qs com Freight Forw
18. or fixed to any part of the building structure without the prior permission from the Organizer and the venue owner If permitted a fee may be levied MORETON HIRE in consultation of the Organizer reserves the right to disconnect electrical supply to any installation not supplied and fitted by them from your stand which in the opinion of the electrical safety officer is dangerous or will cause annoyance to visitors or to other exhibitors Please place orders early to facilitate submission of electrical plans to the relevant authority for approval Late or wrong orders will cause delays in the supply to your stand Please note that the physical conditions of the exhibition being different from those of the exhibitor s premises may affect the electrical supplies and installations and thus allowances must be factored into the orders made Requests for any item not listed in the form can be directed to the technical services provider MORETON HIRE 20 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION STAND CONSTRUCTION Exhibitors and their contractors must take note and adhere to the timings for the build up and teardown periods stated in the in hall operations schedule when preparing and constructing their stands and exhibiting displays The Organizer has appointed Moreton Hire as the official stand builder for all shell scheme package stands
19. rent paid for the period it was prevented from using the space LIMITATION OF LIABILITY INSURANCE The organizer would like to remind the exhibitor of the limits of liability as agreed to on the original signed contract for exhibit space The Sponsor assumes responsibility and agrees to indemnify and defend QS and the venue owner and their respective employees and agents against any claims or expenses arising out of the Sponsor s use of the event premises The Liability for the Sponsor for any breach of this Agreement or arising in any other way out of this Agreement will not extend to any incidental or consequential damages or losses including without limitation loss of profits In any event the Conference Organizer accepts and agrees that the maximum liability of the Sponsor under or otherwise in connection with this Agreement shall not exceed the sponsorship amount payable by the Sponsor under this Agreement However if it is determined that any damage or losses have taken place because of negligence of the sponsor exhibitor to adhere to the guidelines set in this document then the sponsor assumes responsibility of such damages or losses However to avoid such a circumstance it is advisable for the sponsor to take out a single show exhibition insurance policy at its own cost FILM AND AV DEMONSTRATIONS CENSORSHIP COPYRIGHTS It is the responsibility of the exhibitor who wishes to play audio visual material at their booth to secure th
20. rganizer provides general cleaning of stands and gangways All exhibitors are responsible for their own removal of bulky stand materials or crates pallets during exhibition build up and teardown Exhibitors are reminded not to obstruct the gangways with their exhibits during the build up The Organizer reserves the right to invoice any exhibitor for any removal of excessive stand materials that are left behind by them No crates cartons or packing materials are allowed behind exhibitor s booths along the walls of the exhibition hall 5 Indemnity The exhibitor will be responsible for all damage caused either to the venue or any other part of the complex by any person in attendance at the event on behalf of the exhibiting entity other than those under the control or direction of MCEC or any contractors engaged by the client for the event and the exhibitor must immediately pay MCEC on demand the cost of rectification of any damage 6 Security General hall security will be provided by QS Asia during the build up event days amp teardown However the MCEC is not able to provide guaranteed protection against theft It is the responsibility of the exhibitors to ensure that their valuables i e money handbags and wallets are kept in lockable cupboards out of sight and reach and are removed from the hall daily The exhibitor is fully responsible for any item lost or stolen at their own booth and it is the exhibitor s responsibility to contact
21. rganizing partner RMIT UNIVERSITY 11th QS APPLE ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND EXHIBITION Emergency evacuation assembly areas In case of an emergency wardens will quide you to the most appropriate evacuation point vm mmm Melbourne Convention South Penan car Noma Melbourne i a area 5 Ho jui Exhibition 1 mant 071 11 Centre MEC Yarra Secondary evacuation Tertiary evacuation assembly point assembly point Grass p Orr Flinders Wi Park Note The evacuation assembly points are subject to change at the discretion of the chief fire warden depending on the location of the emergency type of emergency crowd density and wind conditions DOCK ACE SIE m a Flinders Wharf Park MLI brassed Area MEL brassed Area MCL J Under Freeway DESENI MEI lis Tea House Building Under Freeway MLI 17 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION EMERGENCY EVACUATION PROCEDURE Fire medical and security emergencies Kindly dial ext 6666 or 9235 8333 from any phone In any emergency notify your event security provider immediately or dial 6666 internally from the nearest wall phone Melbourne Convention and Exhibition Centre Security
22. should have a full set of the Exhibitor Service Manual which comprises of the following INFORMATION SCHEDULES Contact details Checklist Exhibition Hall Floor Plan General Information In Hall Operations Schedule Rules amp Regulations APPENDIX Exhibitor Profile Form Complimentary Delegate Registration Form Hotel reservation forms Fascia Name Form Moreton Hire Electrical Hire Form Moreton Hire Furniture Hire Form Moreton Hire Furniture amp Accessories Catalogue Moreton Hire Benefits of using Agility Materials Handling Form Agility Fairs amp Events Transport Quote Request Form Agility Fairs amp Events Note Exhibitors are strongly recommended to study the contents of this Exhibitor Service Manual carefully and act on all relevant matters promptly so that your requests can be processed smoothly Please remember to make a copy of the orders forms for your reference before submission Organizing partner 11th QS APPLE B RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION ORGANIZER QS Asia Quacquarelli Symonds Pte Ltd 20 Sin Ming Lane 02 61 Midview City Singapore 573968 Tel 65 6457 4822 Fax 65 6457 7832 Ms Lena Tan Ms Amelia Yeo Events Manager Events Executive Tel 65 6457 4822 Tel 65 6457 4822 Fax 65 6457 7832 Fax 65 6457 7832 Mobile 65 9005 4254 Mobile 65 9099 8917 E mail lena aqs com E mail amelia qs com
23. t be confined to the stand or site allocated No advertising or canvassing for business may take place elsewhere in the exhibition hall This includes the distribution of leaflets brochures journals etc FORCE MAJEURE The exhibition may be postponed shortened or extended due to any cause whatsoever outside the control of the Organizer In such an event the Organizer shall not be responsible for any loss incurred by the exhibitor directly or indirectly attributable to the elements of nature force majeure or orders and directives by any governmental authority and fees paid by the exhibitor in full or any part thereof are refundable at the sole discretion of the Organizer 19 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION AUTHORITY OF PREMISES In the event of any problems or disputes on site the decision of the Organizer being lessee of the premises will be final The Organizer also reserves the right to amend any earlier decision made in order to meet and satisfy any unforeseen or prevailing circumstance for the benefit of the Exhibition and concerned parties PAYMENT OF EXHIBITION SPACE No exhibitor may begin stand construction or move their exhibits into the hall or surrounding area until the Organizer has received full payment ELECTRICAL SUPPLIES AND INSTALLATION If you require your lighting or power points to be positioned in spe
24. t the end of the exhibition contractors must remove from the site all the materials especially the double sided carpet tape used on their clients stands by the hours stated in the In Hall Operations Time Table Should the contractors fail to do accordingly their performance bond funds will be used to pay for such removal by the official cleaning agency The Organizer reserves the right to charge any exhibitor concerned who has no Performance Bond placed with the official stand builder for removal of excessive waste stand construction debris crates pallets cartons packing materials or literature on the exhibition floor Exhibitors are advised to remind the stand contractor hired other than the official stand builder to remove all material before leaving the hall Removal of crates and or cartons remains the responsibility of the exhibitor DILAPIDATION Exhibitors are responsible for the cost of any damage or dilapidation to the exhibition premises whether caused by themselves their agents and contractors or by any person or persons employed or engaged on their behalf by such agents or contractors OPERATION OF STANDS CONDUCT AND BEHAVIOUR All exhibition stands must be fully staffed and operational throughout the opening hours of the Exhibition Exhibitors must not participate in any activity that causes or is likely to cause annoyance to visitors or other exhibitors activities of the exhibitor and the exhibiting staff mus
25. tels here e Hilton Melbourne e Crown Metropol Melbourne e DoubleTree by Hilton Melbourne Please note the deadline on the reservation forms All late bookings will be subject to availability at a higher room rate Passport Validity Prior to your travel please ensure your passport has a validity period of at least six 6 months from the date of entry and a valid visa if applicable to Australia Visa Unless you are an Australian or New Zealand citizen you will need a visa to enter Australia All other passport holders must apply for a visa before leaving home You can apply for a range of visas including tourist visas and working holiday visas at your nearest Australian Consulate You can also apply for certain types of visas online 10 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION Tourist visas A tourist visa is for people visiting Australia for holidays sightseeing social or recreational reasons This includes visiting relatives and friends or for other short term non work purposes There are a number of tourist visas available for people wishing to visit Australia as a tourist e Tourist Visa e Electronic Travel Authority ETA e eVisitor These visa options can allow for stays of up to three six or twelve months Visas are available from Australian embassies high commissions and consulates as well as online The
26. the police to make any report 7 Insurance Please be advised that the exhibitor is responsible for any injury sustained by any person s while working or visiting the booth during this period All exhibitors are advised to take up insurance coverage against theft or loss of goods and third party injury 8 Food amp beverage MCEC have sole catering rights which means that external food and beverage requires to be approved by the venue Please contact the Exhibitor Services team on 03 9235 8110 for more information If you would like to organize catering for your stand please follow this link to the Stand Catering and Beverage order form http mcec com au plan an event exhibiting Order forms must reach MCEC by 4 November 2015 14 days prior to event date 9 Power supply amp general lighting The Organizer will provide general hall lighting during the exhibition period Supplies to stands will be switched off at source 30 minutes after the exhibition closes each day Exhibitors requiring 24 hours supply must indicate their request in writing Any additional costs incurred will be borne by the exhibitor Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION 10 Electrical installations amp fittings 11 12 13 14 Please note that only the official stand builder technical Services Provider can execute electrical wiring fittin
27. tions stated in this Exhibitor Manual DEFAULT IN OCCUPANCY Any exhibitor failing to occupy the contracted space is not relieved of the occupation or payment of the full rental of such space All display systems and equipment products must be installed and completed by 18 00 24 November 2015 Unoccupied space may be repossessed by the Organizer for any purpose as it may see fit Failure to notify the Organizer of cancellation in advance will cause exhibitor to lose priority for exhibition space RESELLING USE OF SPACE The exhibitor may not assign sublet or resell in whole or in part their contracted space without prior permission from the Organizer The contracted exhibitor may share this space with affiliated co exhibitors providing that the primary identification on the structure is that of the primary exhibitor All co exhibitors must comply with all exhibitor conditions and rules and regulations The contracting exhibitor will be primarily liable for all financial and performance covenants to all parties involved VIOLATIONS AND PANELTIES The Organizer may at its discretion reduce priority points for violation of these rules and regulations In addition substantial violations of any of these rules and regulations by the exhibitor shall make the exhibitor liable to forfeit their payment to the Organizer It is to the exhibitor s advantage to contact the relevant parties prior to arriving on exhibition site for all queries Upon e
28. vidence of any substantial violation the Organizer may enter and take possession of the space occupied by the exhibitor and may remove all persons and goods at the exhibitor s risk The exhibitor shall pay all expenses and damages which the Organizer may thereby incur THE ORGANIZER RESERVES THE RIGHT TO PURSUE ANY ACTION IT DEEMS NECESSARY IN THE BEST INTEREST OF THE EXHIBITION AND IN FAIRNESS TO ALL EXHIBITORS LIABILITIES The exhibitor assumes the full financial liability for damage to the facility or neighboring exhibits caused by the construction of the exhibitor s third party stand structure other than by MORETON HIRE The exhibitor may not apply paint lacquer adhesives or other coating to columns walls or floors of the venue or material provided by the official stand builder on rental basis In the event that any part of the exhibit hall or material is destroyed or damaged the organizer reserves the right to cease permitting any exhibitor to occupy the assigned space during any period of the exhibition In the event that occupation of the assigned space during any period of the exhibition is prevented by strike acts of nature national emergency or other causes beyond the 13 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION control of the organizer the exhibitor hereby waives any claim against the organizer including a refund of
29. will be given by the Organizer or the official stand builder MORETON HIRE for any shell scheme package items not utilized SHELL SCHEME EXHIBITORS Moreton Hire Exhibitions and Events has a complete range of furnishings stand fittings graphics and lighting to decorate and make your stand exclusive Please ensure that any standard items hired by you for the exhibition are supplied by the official contractor Moreton Hire All standard items supplied by other contractors are not authorized and may be removed from your stand All standard items are supplied by the official contractor Moreton Hire and are on a rental basis 21 Organizing partner 11th QS APPLE RMIT ELEVENTH QS ASIA PACIFIC PROFESSIONAL LEADERS IN EDUCATION CONFERENCE AND UNIVERSITY EXHIBITION 01 subject to change Fascia Matt anodized aluminum frame 380mm high with white laminate infill One digital print lettering on white laminate infill per aisle max 30 characters Any exhibitors require having logo on their fascia will be charge as extra cost Electricals Each booth will have 2x 150 watt spotlights mounted on light track inside fascia and 1 x 4amp 3 pin Australian Standard power socket Furniture Each booth is provided with 1x Lockable cupboard 1200 x 600 x 1000mmH 2x White Stools with chrome legs 1x Waste Paper Basket 1 Round Dry Bar Table 22 Organizing partner 1
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