Operational Service Manual
Contents
1. Operational Service Manual Model Number VM 750B March 2008 Revision A nA PARAMOUNT COMMERCIAL MANUFACTURING For Technical Support and Parts please contact PCM 120 Woodbine Street Bergenfield NJ 07621 Phone Toll Free 866 567 0102 Office 201 244 0131 Fax 201 244 0156 E mail support pcm tech net Model VM 750B TABLE OFCONTENTS 1 INTRODUCTION 2 22222404 boar een ees ees es rata SES d He PE 1 2 INSTALLATION sgae ee er sp a 2 2 1 Component orth emachin rojas serrana RR ORR ESAS SEA esas 2 2 2 Unloading the vending machine ss vu ped k Re a 3 24 E e Le NE oh ee ee eee eae 5 oe Bae S w Sra ee 5 3 ELECTRONIC CONTROLSYSTEM 7 4 CONFIGURING THE VENDING MACHINE FOR SALES 9 4 1 Loading Chips Snacks Candy and Beverages 9 4 2 Displaying beverages behind the window llle 17 4 2 nado the coim Chancel rosarina sea ME RS 17 Pi C S sa r k ka ka S COO mika LT TOT Lo DO ee oS 18 4 5 Clearing the machine memory after loading product and coins 19 5 SERVICE AND 1 20 D1 General Maintenance os soe make ed dorem ee e 20 sl L i PET 20 5 1 2 Clearing coin and bill validatorJams 21 5 22. If the refrigeration units after extended use needs to be serviced we recommend sliding a dull thin blade over the cooler chamber That will break the seal between the rubber gasket and the metal surface and allow the unit to slide out easier Disconnect power plug Pull Handles Remove mounting screws Figure 48 Removing the compressor 5 2 4 Main color codes from the machine Main color codes as follows Red code PANTONE 485C black code PANTONE Black C Page26 Gaines Vending Model VM 750B 5 2 5 Electrical schematic To D Bin Sensor To Mode Button To A Bin Motor To B Bin Motor To C Bin Motor To D Bin Motor r 13 Ae Coin Acceptor Changer Bill Acceptor Master Board Figure 49 Control Circuit Schematic Gaines Vending 100 240VAC IN Page27 Model VM 750B 110 120V 60HZ N L Green Black Black Temperature Condenser Control Motor Blue Over load Power Suppy White Red Keypad A Led Lamp Master Board Slave Board new Communication Cable Motors Bi Figure 50 Primary Electrical Schematic Page28 Gaines Vending Model VM 750B WARRANTY POLICY Whatis covered Manufacturer warrants TO THE ORIGINAL PURCHASER ONLY that the machine 15 free from defects in material and workmanship under normal use and service Manufacturer s obligation under this warranty sha
3. access the mounting plate containing the power supply and slave board open the back door Gaines Vending Page21 Model VM 750B The Electronic control Unit consists of the following components 1 LCD Display Keypad Keypad terminal board Bill Validator Coin Changer Master board Slave board Motor Control Board AL SS m m Service button 10 Power supply Main Control Board Coin Changer Figure 38 Figure 39 Components in the Electronic service tray Page22 Gaines Vending Model VM 750B Motor Control Board Power supply Slave board the rear mounting plate gure 40 Components in All the components can be removed independently To remove any components follow the instructions below 1 Unplug the Power Cord first 2 Disconnect all connectors from that component 3 Remove the mounting screws 4 Remove the component for service or replacement 5 2 2 Vending motor The machine vends products by using a gear motor connected to a spiral How to remove a snack or candy motor 1 Open the back door on the vending machine Figure 41 2 Select the defective motor that requires replacement 3 Remove the harness connector and the 4 mounting screws Figure 42 Remove harness connector Remove 4 screws Gaines Vending Page23 Model VM 750B How to remove a beverage motor In the beverage compartment the motors are mou
4. shipping box from the vending machine do not use razor Using a screwdriver or power tool remove Phillips head screws securing 2 long metal plates on both sides of the wooden skid Figures 2 and 3 With one person holding on the left side the other person should tilt the machine upward from the right side When the vending machine is tilted sufficiently upward remove the right side wood skid by pulling firmly on the skid Figure 4 Gently lower the machine 1t will sit on 1ts own wheels With one person holding the right side the other person should tilt the machine upward from the left side When the vending machine 1s tilted sufficiently upward remove the left side wood skid by pulling firmly on the skid Figure 5 Gently lower the machine onto its wheels Figure 6 Reach into the snack section via the black door that says Push and remove the bag of keys Using the proper key open the main door and remove all plastic packing material over the snack tray coils and remove the white Styrofoam containing the D4 D5 and spacers located at the bottom of the cold drink section Figure 2 Remove metal plates Figure 3 Remove metal plates Gaines Vending Page3 Model Figure 4 Tilt upward and remove skid Figure 6 Gently lower machine Page4 VM 750B Figure 5 Tilt upward and remove skid Gaines Vending Model VM 750B 2 3 Location CAUTION If the machine i
5. 0B Cans or bottles loaded in the front section A t Figure 30 Figure 31 4 2 Displaying beverages behind the window 1 Loosen the screw to the display door and open 2 Place the price tag for each sample beverage next to its beverage column location number D1 D6 on the vinyl sign in front of the foam insert 3 Place the sample drink in the foam insert on top of its proper beverage column location number D1 D6 for display close the display door and tighten the screw 4 3 Loading the Coin Changer 1 Press and hold the service mode button in the electronic control unit until the LCD reads DISPLAY Press the UP button once LCD reads TEST Press ENTER button LCD reads COIN MECH Press ENTER LCD reads MONEY A 25C B 10C 5 Load coins one at a time into the Coin co coin changer located in the electronic control unit IMPORTANT load coins through the coin slot on the front panel or directly from the TOP of the Coin co coin changer Figure 32 pM de c d Gaines Vending Pagel7 Model VM 750B Do not load coins through the quarter nickel or dime slots in the middle of the Coin co coin changer Figure 32 6 Load at least 5 00 worth of coins into the Coin co coin changer or the electronic dollar bill accepter will not work 7 Each tube can hold the following quantities a 78 Quarters b 115 Dimes c 79 Nickels 8 Press the cancel button 3 times to return the LCD to
6. B 3 ELECTRONIC CONTROL SYSTEM There is a service mode button in the electronic control unit Figure 10 When it is pressed firmly and continuously for 3 4 seconds the system will switch from sales mode to service mode While in service mode just press the Cancel button a few times on the front keypad Figure 11 to come back to sales mode Notes to some keys Enter Enter submenu or confirm Cancel Return to upper menu option or sales mode Up Scroll up Down Scroll down Service Mode Button Figure 10 Service Mode Button Figure 11 Front Keypad Gaines Vending Page7 Model VM 750B Service Mode Menu list Menu list Descriptions Total Cash Total accepted value Total Cash 00 Total Sales Total sales value Total Sales 00 Show Info Total Vends Total number of vends Total Vends 0 Display Clear All Data And Clear previous data and reset bin Qty Reset Bin Quantity Review Bin Qty Review Bin Qty Set bin Qty Bin Al Qty 8 Review Bin Prices Review Bin Prices Set bin price Bin Al 75 Empty Bin Empty Bin Set empty bin Set Defaults Factory setup Controller Set Bin D4 Set Bin D4 Set VM Type Set up machine type Setup Add Motor Ctrl Add slave board Clear Motor Ctrl Remove slave board Motor control Set Mach Type Set slave board type Set Serial Set serial for slave board Test bill acceptor coin acceptor and coin Mone
7. Service and 1 11 21 5 2 1 Electronic control Ulloa nc a eee AAA 2 5 22 Ve mais MOTOI es qute oes hee ewe es ERE NEIN EE 25 2 2 RCM IS Tal ON UTE a aoo poro Ge eh ee NODE Sede deu do ed d RARE ES RU 25 5 2 4 Main color codes from the machine 26 32 Blectriesl schemalle ua as r i r edge LS 27 MANUFACTURER S 29 Please note the Serial number of your vending machine in the space below Serial number The serial number is located on the back of the vending machine on the identification plate The serial number is necessary to provide quick service and detailed parts information for your vending machine Model VM 750B 1 INTRODUCTION Congratulations on the purchase of your new vending machine In this manual you will find information on how to setup install operate and maintain your vending machine Specifications e Weight 520 lbs e Power 110 120V 60Hz 2 5A e Dimensions 74 H x 33 W x 28 D e Snack Capacity 215 items e Drink Capacity Up to 173 items e Selections 19 snack bins and 6 beverage column selections e Refrigeration R134A CFC Free e Operation Temperature in degrees 32F to 90F indoor use only e Manufactured with UL certified components The entire package includes 1 VM 750B vending machine 2 Operation
8. al service manual Mar 2008 Revision A 3 Keys a first key is used for the front door 3 keys are provided unique key b The second key is used for the electronic control unit 2 keys are provided standard key c The third key is used for the back door 2 keys are provided standard key The back door allows easy access to the motors for the snack machine Please note We do not have extra copies of the keys for the front door of the vending machine We ship out the vending machine with the original sets of keys It is strongly recommended that spare copies of those keys are made just in case the originals are lost or damaged Price tag set for display Small D4 spacer 2 spacers Large 05 D6 spacers 4 spacers Knife Packing list Quick start instruction guide Gaines Vending Pagel 2 INSTALLATION Model VM 750B 2 1 Components of the machine Snack Trays Rows B Candy Trays Row C Beverage Display Door Cold Drink Doo Can Columns D1 D2 D3 Bottle Columns D4 D5 D6 Condensation Collection Tray Page2 Electronic Control unit Gaines Vending Model VM 750B 2 2 Unloading the vending machine NOTE Unless this service is provided by Gaines you must have two persons to perform the Unloading process Remove the cardboard
9. ist of examples of acceptable energy drink cans and 16 oz water beverage bottles below b ForD5andD6 see list of examples of acceptable energy drink cans and 16 20 oz soda beverage bottles on the next page C To load short cans or bottles spacers must be inserted in the front and back sections D4 uses a thin spacer DS D6 uses a wider spacer Figures 20 21 and 22 Refer to the spacer insertion and product loading page following later in this section D4 8 3 oz Beverages 16 oz Beverages Red Bull can 8 3 fl oz need spacer Lipton Tea 16 9 fl oz Dole Juice can 8 4 fl oz need spacer Propel Fitness Water 16 9 fl oz Poland Spring Water 16 9 fl oz Kirkland Spring Water 16 9 fl oz Crystal Geyser Water 16 9 oz Any similar brand 16 9 oz water Any similar brand 8 3 oz 8 4 oz can Pagel2 Gaines Vending Model VM 750B D5 D6 ma a eee x Dole Juice 15 2 fl oz need spacer IN x M 95 a MEE M 95 a Gaines Vending Pagel3 3 Model VM 750B Spacer insertion and product loading Note a flashlight is recommended to assist in locating the proper spacer slots Select a can or bottle sample which you wish to fill the column with and hold it against the front of the column Make note of the first spacer slot closest to the top of your can or bottle sample Figure 23 Pull the column divider towards you to open the back section Figure 17 page 11 Slide
10. ition Please note the following snack capacities for each row of bins 1 Rows A1 A5 can hold up to 8 snacks per row 5 rows x 8 snacks 40 snacks 2 Rows 5 can hold up to 8 snacks per row 5 rows x 8 snacks 40 snacks 3 Rows 9 can hold up to 15 snacks per row 9 rows x 15 snacks 135 snacks Cut the zip tie Push the lever down Figure 12 Zip tie and lever Gaines Vending Page9 Model VM 750B Wrong Right Figure 13 Pull the tray towards you Figure 14 Proper way to load product Beverage Column Capacities 1 There are three columns for 1207 cans D1 D2 and D3 one column for 1607 plastic bottles or 8 30z energy drink type cans D4 and two columns for 16 or 200z Plastic bottles 05 and 2 Locations D1 D3 will hold up to 46 cans 1207 Location D4 will hold up to 13 plastic bottles 160z or 15 energy drink cans 8 307 Location D5 and D6 will each hold 11 plastic bottles 200z Beverage Loading instructions NOTE IMPORTANT Loading instructions for the beverage columns must be followed for the machine to vend properly FOR COLUMNS D1 D3 1 The 120z cans may be loaded in any either direction Figure 15 a Load the first 6 cans in the bottom Ist ramp of D1 D2 and D3 b Then load 1 can in the 2 ramp of D1 D2 and D3 c Then load 1 can in the 3 ramp of D1 D2 and D3 d Then load 1 can in the 4 ramp
11. ll be limited to repair or replacement at our plant ofany parts ofthe machine which shall within one year of the date of shipment to the original purchaser be demonstrated to be defective The original purchaser may obtain repair or replacement of the machine under this warranty by returning the defective items or entire machine to the Manufacturer freight prepaid Whatis not covered Manufacturer s warranty obligations DO NOT EXTEND TO OR INCLUDE installation expenses or difficulties resulting from failure to operate the machine in accordance with Manufacturer s instructions under competent supervision Special note Manufacturer is not responsible for any loss of income due to a machine being out of service due to a warrantable item This warranty is in lieu of all other warranties expressed or implied including the warranty of merchantability and fitness or use and of all other obligations or liabilities on Manufacturer s part Manufacturer neither assumes nor authorizes any other person to assume for it any other liability in connection with the sale of equipment manufactured by itself This warranty shall not apply to equipment manufactured or any part thereof whichis subject to accident negligence alteration abuse misuse or damage in shipment The term original purchaser as used inthis warranty shall be deemed to mean that person for whom the equipments are originally installed Manufacturer is not liable for any i
12. n number When all bin pricing 1s set and complete press the cancel button three times or until the LCD reads PLEASE ENJOY A SNACK ANDA BEVERAGE 4 5 Clearing the machine memory in preparation to vend after the initial loading of coins snacks and beverages and after restocking and servicing the machine Press and hold the service mode button in the electronic control unit until the LCD reads DISPLAY Press ENTER button LCD reads SHOW INFO Press ENTER button LCD reads TOTAL CASH TOTAL CASH 0 XX Press ENTER button LCD reads TOTAL SALES TOTAL SALES 0 XX Press ENTER button LCD reads TOTAL VENDS TOTAL VENDS X Press ENTER button LCD reads CLEAR ALL DATA AND RESET BIN QUANTITIES Press YES button LCD flashes CLEAR ING DATA Then reads SHOW INFO Press CANCEL button twice until the LCD reads PLEASE ENJOY A SNACK AND A BEVERAGE Machine memory is now clear and the machine is ready to vend Gaines Vending Pagel9 Model VM 750B 5 SERVICE AND MAINTENANCE 5 1 General Maintenance 5 1 1 Cleaning Clean the internal and exterior cabinet with a damp cloth Do not use ammonia based window cleaners to clean the product display windows To lower the electricity costs and minimize service it is very important to clean the condenser regularly The condenser 15 located at the front of the machine at the bottom Remove the filter in front of the condenser Figure 34 You can use compressed air or a vacuum to clean
13. ncidental consequential or other damages of any kind whatsoever directly or indirectly arising from the use of the equipment whether based upon theories of contract negligence or tort Removing the serial number voids the warranty Gaines Vending Page29 Thank you for your business Gaines Vending 305 Northern Blvd Suite 102 Great Neck NY 11021 Toll Free 877 3 GAINES E mail gainesvending aol com Web www gainesvending com
14. nted behind the protective covers 1 Remove the protective cover Figure 43 2 Select the defective motor that requires replacement 3 Remove the harness connector and the 4 mounting screws Figure 44 Notes While installing replacement motors for 01 03 make sure to have the copper sheath aligned as shown in the picture the copper sheath must be held in the recess of the vend plate Figure 45 The bottle holders for D4 D6 must face down at one end and face up at the other end Figure 46 J ge LT Remove screws from protective cover Remove CS motor Page24 Gaines Vending Model VM 750B Copper sheath Tighten this screw Recess of the vend plate Bottle holder at dispense position face down Figure 46 5 2 3 Refrigeration unit The refrigeration unit is located at the lower back of the machine It is completely self contained You can adjust the beverage machines temperature by turning the temperature control screw clockwise 1 8 at a time for a colder setting Figure 47 Temperature control Figure 47 Temperature control Gaines Vending Page25 Model VM 750B Ifthere is a service problem Figure 48 1 Unplug the power cord 2 Remove the protection grid plate 3 Disconnect the power plug 4 Remove the mounting screws 5 Pull the refrigeration unit out by pulling the handles toward you Note
15. of D1 D2 and D3 e Then load 2 cans in the top 5 ramp of D1 D2 and D3 order 2 Then load each ramp of D1 D2 and D3 to full capacity in any order Pagel0 Gaines Vending Model VM 750B 5 ramp top load 1 can here in each column h 4 ramp load 1 can here in each column rd 3 load 1 can here in each column nd 2 ramp load 1 can here in each column 1 ramp bottom Load first 6 cans here in each column Figure 15 Locations D3 of Beverage section FOR COLUMNS D4 D6 1 The plastic bottle drink columns have two sections front and back a Open the D4 D5 D6 access doors by pulling up then out Figure 16 b Pull the internal divider towards you to access the back section Figure 17 Fill the back section first to full capacity Figure 18 d Push the divider closed and load the front section to full capacity Figure 19 e Close the access doors by pulling up pushing in place then pushing down Divider Bottle Door Figure 16 Pull bottle door up then out Figure 17 Pull divider toward you Gaines Vending Pagell Model VM 750B Figure 18 Fill back section first with Figure 19 Fill the front section last cans or bottles in any direction 2 Forlocations D4 D6 different sizes of plastic bottles and cans may be loaded a For D4 see l
16. read PLEASE ENJOY A SNACK AND A BEVERAGE The three buttons on the front of the dollar bill accepter should flash green You are now in vending mode and the machine is ready to be put into service NOTE Never input coins from the 3 side slots of the coin changer Figure 32 Never input coins here Screws that secure the coin box Figure 32 Figure 33 4 4 Setting Prices NOTE Factory pre set prices are 0 75 on all drink and snack bins 1 Press and hold the service mode button in the electronic control unit until the LCD reads DISPLAY 2 Press ENTER button LCD reads SHOW INFO Pagel8 Gaines Vending AB D 10 Model VM 750B Press UP button twice LCD reads REVIEW PRICE Press ENTER button LCD reads REVIEW PRICE BIN A1 0 75 Press ENTER button A flashing black square appears to the right of the 0 75 price Press the numbers on the keypad that you wish to use for the price you wish to set for this bin location EX If you wish for location Al to be set at 1 00 press 1 then 0 then 0 then ENTER The LCD now reads REVIEW PRICE BIN 1 1 00 Press the DOWN button LCD reads REVIEW PRICE BIN A2 0 75 Repeat steps above in step 6 after setting the price on each bin press the DOWN button to continue through bins A1 AS B1 B5 C1 C9 and D1 through D6 If you wish to go back and change a bin or review a bin price press the UP or DOWN buttons until you find the required bi
17. s tilted more than 45 degrees during installation you must keep the machine unplugged from the power outlet for 12 hours before plugging the machine back into the power outlet Not doing this could damage the refrigeration unit and void the warranty This vending machine is intended for indoor use only Select an area to place the machine that is near a power outlet 3 Leave a minimum of at least one inch of space from the wall The refrigeration unit must have good air circulation 4 Insert the front door lock key and turn clockwise the handle will pop out Figure 7 Then turn the handle counter clockwise until the door opens Figure 7 Insert key and turn handle 2 4 Power It 18 recommended that a surge protection device be utilized Single outlet surge protectors Figure 8 or multiple outlet surge protectors Figure 9 are generally available at hardware stores Radio Shack electronics retailers or manufacturers like Prime Wire and Cable primewirecable com 1 Plug the machine into a 110 VAC outlet with surge protection 2 Itis NOT recommended to use an extension cord If an extension cord is needed it must be a 16 gauge three wire type 3 Depending on the local climate it will take about 24 hours for the machine to reach an operating temperature of 38 45 degrees F Gaines Vending Page5 Model VM 750B Figure 8 Figure Y Page6 Gaines Vending Model VM 750
18. the condenser A stiff brush can also be used but brush lightly to prevent condenser fin damage Figure 35 Filter Figure 34 Filter Clean the condenser Figure 35 Clean the condenser Page20 Gaines Vending Model VM 750B 5 1 2 Clearing coin and bill validator jams 1 To clear jams on the bill validator push the buttons on both side of the bill validator and pull down Remove the jammed bill and clean lenses and belts with an alcohol swab Figures 36 and 37 E A q U k e ks D b s Se f 1 5 Push Buttons to open Clean lens and belts with an alcohol swab Figure 36 Push buttons to open Figure 37 Clean lens and belt with alcohol swab 2 To clear coin jams press the coin release button 5 2 Service and technical information VM 750B Vending Machine 1s comprised of 3 subsystems each subsystem 1s dedicated to perform 1ts own function 1 Electronic Control Unit 2 Vending Motors 3 Refrigeration unit The following information will describe each subsystem and how to maintain and service it 5 2 1 Electronic Control Unit Electronic Control Unit components are mounted on the service tray and mounting plate at the side and back of the snack trays Figures 38 39 and 40 To access the Electronic Control Unit unlock the lock at the top and pull on the bottom or sides to slide it out away from the vending cabinet giving you access to the service tray To
19. the proper column spacer into the column using the finger hole and guide it into the rear section Figure 24 Slip the spacer into the three 3 slots left side right side and bottom that corresponds with the size of your can or bottle sample from step 1 Figure 25 Load your cans or bottles in front ofthe spacer until the rear column is full Then push the section divider back into place Figures 26 27 and 28 Slip the second spacer into the proper front column three slots left side right side and bottom Figure 29 Load your cans or bottles in front of the spacer You will feel some resistance from the sensor flap as you push the cans bottles down into place Figure 30 Close outer door Figure 31 Cans or bottles that do not easily slide past the rectangular loading guides will not vend and can cause machine malfunctions Always ensure your chosen can or bottle fits the column properly Large Spacer Small Spacer Pagel4 Small Spacer Large Spacer Figure 20 Spacer Figure 21 Install inner spacer F igure 22 Install outer spacer Gaines Vending Model VM 750B Spacer guide Inserting the spacer Figure 23 Figure 24 Figure 25 Figure 26 Gaines Vending Pagel5 Model VM 750B Close Divider Second spacer inserted into guide at front section Figure 28 Figure 29 Pagel6 Gaines Vending Model VM 75
20. y 00 Coin Mechs changer show coin value remained in the A 25c B 10c C 5c changer empty coin changer Key pad Testing Keypad Keypad testing Sold Out SO Test Sold Out Sold out sensor testing Bin D1 Enso One Bin Individual motor testing one turn One Bin Cont Individual motor testing continuous Motor All Bins motor testing one turn All Bins Cont motor testing continuous Page8 Gaines Vending Model VM 750B 4 CONFIGURING THE VENDING MACHINE FOR SALES In order to get the machine ready for sales the following must be done 1 Load snack and beverage products 2 Display drinks in display door behind window 3 Load coins into coin changer 4 Setsnack bin and beverage column prices and apply price tags 5 Clear System Memory after coins and product stocking refilling 4 1 Loading Chips Snacks Candy and Beverages To begin loading products into the product bins 1 Make sure the main front door is fully opened 2 12 zip ties 6 via front door 6 via back door that secures the wheels of the three product trays Figure 12 Hold the white lever down Figure 12 and pull the product tray towards you The product tray will tilt downward for easy product loading Figure 13 Load the products correctly in between the coils on the product tray Figure 14 288 2 2 After products are correctly loaded tilt the product tray upwards and push it back into the original pos
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