Contents
1. Max power consumption Water heater nozzle water pump air pump flow valve Seat heater Dryer heater 9 How much electricity does V care use in average in one use Max power consumption Water heater nozzle water pump air pump flow valve Seat heater Dryer heater How long does each function v2 last per each use Each function has a time span However If you want to use a particular function for a longer time you can press the relevant function button one more time Cleansing 40sec 10sec Bidet 40sec 10sec Dry 3min 10sec 1080W 5 10 1020 60 1134W 1024 46W 5 10 968 11 1075 68W 53W 10 10 47 7 58 3W 170W 10 10 153 187W 770 W 796 W 714W 726 W 60 W 60 W 205 W N A m How much water does the e V care use when it flushes It flushes 3 6lt p Wouldn t be creating more A work for myself with V care V care is very undemanding to maintain and IS very easy to operate In fact it is easier and guicker to clean than a conventional WC due to rimless technology and seat design Any additional work such as changing the active carbon filter or cleaning the nozzle takes just a few minutes QUESTIONS ABOUT DURABILITY AND GUARANTEE Aa How much load can the WC carry Max 150 kg Whatis the guarantee period No for the V care 2 years guarantee is available for V care products QUESTIONS ABOUT MAINTENANCE INSTALLATION MALFUNCT2. QUESTIONS ABOUT USE How does V care work When you are seated on the V care a touch sensor will sense your presence and activate the functions Via remote controller you can control all the functions available for V care depending on the model In Comfort version you can control water pressure nozzle position water seat and drying temperature washing options In Basic version water pressure nozzle position water and seat temperature can be adjusted While you are not seated you can also control seat via remote controller in the Comfort version For detailed use instructions please refer to user manual y How do turn on off the e V care Facing V care on the right side there is a concealed and isolated ON OFF button which is easy to control by reaching from below By turning and pressing this button user can easily turn V care ON OFF Zo Are there different electrical A consumption modes for different needs There are three different electrical consumption modes Standard Mode All functions are available within all adjustment levels When the light on the left hand side of the WC is red the WC is in Normal mode Eco Mode Eco mode can be adjusted by pressing stop button on the remote controller for 3 seconds All functions are available however the heating functions are at their minimum level especially suitable for summer use When the light on the left hand side of the WC is gre
3. V care Superior hygiene in full comfort GENERAL FAQ a What is V care VitrA Smart e WC Pan V care the new generation of shower toilet from VitrA combines the functionality of a toilet and cleaning properties of a bidet while offering an impressive WC design and increased comfort Designed by designer studio NOA V care fits perfectly to all types of bathroom styles and looks completely like a stylish normal WC With this new generation of shower toilet VitrA is not offering only increased hygiene with water cleaning but also ergonomic increased comfort matching the needs of modern living style such as different washing options water seat temperature adjustment drying options and auto open close mechanism V care will bring a new standard to your bathrooms with its design comfort and improved hygienic use What are the benefits and features of V care Elegant Look amp Universal Design Designed by well known designer studio NOA V care suits virtually to any bathroom environment thanks to Its elegant and Universal form Due to concealed fixing and integrated electronic parts inside ceramic V care looks just like a regular toilet Electrical and water connections are completely sealed Touch free Toilet Comfort version enables to use the toilet without touching any area via Auto open close version with sensor and also via remote controller Different washing functions via
4. 4 level AT 30 C 3 C 3 level AE 25 Ca G 2 level AT 20 C 3 C 1 level Al 25 e Off Off gt Can V care work without A electricity You can use the WC without electricity and flush however the nozzle and all other additional functions will only operate when electricity is present What happens if the electricity A IS out When the electricity goes out during functioning the water streaming heating air purification and auto open close dampers stop immediately If the nozzle is in use when the electricity is out then It stays in the use position but the water stops When the electricity is back the nozzle does not spray any water You have to press stop button to put the nozzle back in the original position During electricity outage you can still use the normal toilet and flush You can clean yourself with toilet paper until the electricity is back You can open or close the seat cover manually gt Can open close the seat x manually Yes It Is avallable to manually open close the seat amp cover by pressing the assigned buttons located at the top of the remote controller If desired you can also open close the seat manually Aa Do have to use remote x controller To fully control all functions with V care it is better to use the remote controller Using remote controller enables user to reach all adjustments at any desired time Also user can use basic functions such as washing cl
5. cleaning moving buttons on the left side of the WC when facing the WC and holding for 3 seconds QUESTIONS ABOUT THE ENVIRONMENT SUSTAINABILITY AND ECOLOGY ap s V care more environment A friendly than conventional WCs Due to electricity use it is not more environment friendly However since it eliminates or limits the use of toilet paper its effect on the eco system is more or less the same There are also 3 different modes to be more eco friendly You can use the product in Eco mode during summer time to use less electricity or use stand by mode when you are notat home for several hours Ay Doesn t V care increase water 5 2 consumption unnecessarily Water use for all washing options is 0 6 It to 1 1 It per each use depending on the pressure adjustment It is arranged to give you Maximum hygiene at optimal water consumption levels p Saving water is a central theme A in the Bluelife VitrA Sustainability Principle How does V care reconcile this with the requirement for hygiene By offering cleaning with water VitrA offers an improved way of getting personal hygiene thus increasing the life quality for you and your family Blue Life is not only about water saving but also about improving living conditions 21 Head Office VitrA Bathroom Group Eczac bas Yap Gerecleri San ve Tic A S Ali Kaya Sok No 7 34394 Levent Istanbul Turkey T 90 212 350 80 00 F 90 212
6. The body movements necessary to get personal hygiene after using a conventional WC is not very ergonomic therefore not very suitable especially for people with physical disabilities With V care everything can be controlled over remote controller so you can surely use the WC with maximum comfort without need to make any non ergonomic movements V care helps you to move as freely as possible A Can V care also be used during x pregnancy V care is much more comfortable for pregnant ladies because you do not have to lean to get personal hygiene when you use V care It is also more hygienic because of the different washing options with water Can children also use a V care V Care can be used by children older than 12 years Old i gt s V care suitable for Muslim e practice V care is certified for Muslim practice by European Institute of Halal Certification QUESTIONS ABOUT SALES AND SALES POINTS Where can try out In Germany in Koln Showroom In Turkey in VitrA Retail Showrooms and Dealers In UK and France in VitrA Showrooms 20 6 Where can buy a V care model V care Is available in VitrA retail points and dealers What are the sales arguments Please refer to the article What are the benefits and features of V care Aa How can demonstrate the e function if it doesn t work when nobody is seating on it You can demonstrate the functions by pressing the stop power
7. 350 85 80 www vitra com tr Showrooms Cologne Showroom Agrippinawerft 24 D 50678 Cologne Germany T 49 0 221 27 73 68 0 F 49 0 26 22 88 95 500 Moscow Taganskaya Showroom Taganskaya Street 31 22 109147 Moscow T 7 495 221 76 10 Serpukhov Showroom Serpukhov Region Borisovo Village No 111 142200 Serpukhov T 7 496 738 06 07 Sales Offices TURKEY Intema A S Ali Kaya Sok No 7 34394 Levent Istanbul Turkey T 90 212 350 80 00 F 90 212 350 85 80 CENTRAL EUROPE Agrippinawerft 24 50678 Cologne Germany T 49 0 221 27 73 68 0 F 49 0 221 27 73 68 500 www vitra bad de FRANCE VitrA c o Burgbad S A S Z Le Poirier CS 80019 F 28132 Nogent Le Roi Cedex France T 33 0 1 39 97 88 19 F 33 0 2 37 51 43 94 info contact vitra bad fr UK amp IRELAND VitrA UK Limited Park 34 Collett Didcot Oxon OX11 7WB United Kingdom Tel 44 0 1235 750990 Fax 44 0 1235 750980 www vitra co uk VitrA RUSSIA EBP Miklukho Maklaya Str 36A Room XXII 5th Floor Trading Centre MC Moscow 117279 Russian Federation T 7 495 640 44 14 F 7 495 640 44 14 134 www vitra russia ru 2015 USA amp CANADA Representative Office 3000 Old Alabama Road Suite 119 416 Alpharetta GA 30022 8555 T 1 470 395 9337 Www vitra usa com UAE Representative Office Jumeirah Business Centre 5 JBC 5 Unit 1006 Jumeirah Lake Towers JLT Dubai UAE T 971 4457 24
8. 76 T 971 4457 24 67 BAHRAIN Unit No 348 Building No 2648 Road No 5720 Area 257 Amwaj Island Kingdom of Bahrain PO Box No 11770 T 973 16 030 646 F 973 16 030 676 INDIA EYAP Liaison Office Southern Park 1st Floor Saket New Delhi 110017 India T 91 11 3019 4169 F 91 11 3019 4102 M 91 95 6088 7923 VitrA vitra com tr vitrabluelife com Eczac bas Gi facebook com VitrAGlobal twitter com VitrAGlobal
9. ION zy Can Install V care in place of A an existing WC It is possible to change your conventional WC with V care intelligent WC however you need additional electrical and water connections as shown in the technical drawing below Concealed water inlet 3 8 220V Is it a big investment to install V care In terms of installation it is almost the same procedure as the conventional wall hung WC The only extra work is to get the electrical and water connections close to the WC which should be no problem if you are going through a complete bathroom renovation What components come with e the toilet e Ceramic WC e Electronic seat and cover e Remote controller e 3 AAA batteries e Auxiliary equipment e A 220V isolated connector mating part e User manual e Service manual e Flexi hose 45cm Kada drain 300mm e Transparent monitoring cover e ON OFF valve Are there any structural e provisions that need to be aware of Depending on whether it is a new construction or renovation It might change For the renovation you need to add a second water and electricity connection to the area where V care is going to be mounted If you already have these connections in a new construction you do not have to do anything additionally Do need a separate water and e electrical connection in the WC area Yes if there is not any electrical and water connection in the inst
10. allation area the connections are needed Are the electrical and water connections visible We have designed the intelligent WC so that these connections will not be visible if the water and electricity supply on the wall are set behind the WC Additional pipe may be required due to wall thickness Concealed water inlet 3 8 220V y Does the installation take e longer than normal WC and how complicated is the process Installation takes as much as a WC installation In addition to that interval post installation tests should be conducted when V care Is installed as instructed in the installation manual Tests usually take 15min A Is the WC seat removable The seat cover is removable but the seat is fixed on the WC A ls the nozzle removable The nozzle itself is not removable entirely However nozzle tip is removable so that customer can replace the tip if wanted with a new one to keep the tip new amp hygienic or clean it It is not necessary to change the nozzle tip it can be used for lifetime However according to the preference you can choose to change the tip How much Is the nozzle y length Maximum nozzle length is 95 mm gt What happens in case of lime gt scale Lime scale problem can be quickly solved via authorized dealers Please contact with your service in case lime scale occurs A How long will the deodor
11. ctions from the side panel Pp What should do if remote ie controller falls into water e Replace batteries e Dry remote controller by towel or similar e Put the remote controller inside a cup filled with some material that can absorb humidity Ex Rice e Wait for 2 hours e Place the batteries inside the remote controller e Try again If it works fine and you can control every function then the problem is solved If it does not work properly please contact with the customer service team QUESTIONS ABOUT PERSONAL HYGIENE CLEANING WITH WATER AND HEALTH A Why should clean myself with A water rather than paper Water cleans more thoroughly and is also more hygienic than just cleaning with paper Cleaning with water will also give you a refreshing feeling and also sense of increased personal hygiene A Who is V care ideally suited to V care is suited for everybody who wants to increase personal hygiene and comfort in their lives gt Is VitrA V care suitable for people with health problems Yes V care is ideal for people who have health problems in private areas as it provides a gentle and thorough cleaning with water and drying with air There is no need to use tollet paper which can be problematic in these situations Especially ladies can benefit from these features during their special days or during skin irritations Pp s V care suitable for people e with physical disabilities
12. eansing and stopping from the right hand side control panel located at the base unit without using the remote controller A What type of battery is used e for the remote controller Three of AAA type batteries are required to energize the remote controller p How long does the battery last A on the remote controller In average using conditions with brand new batteries the lifespan of the RC is 6 months What is the average water A consumption rate Water pressure level Consumption Rate 5th level 480 80mL 40sec 3 level 354 80mL 40sec 1st level 270 80mL 40sec p Up to which degree can the A seat be heated Seat temperature levels are shown in the following table The default temperature is in standard mode 36 2 C Seat temperature level Standard 5 level 1050256 4 level gs ee 3 level see 2 d level el ss AC 1st level Oy ee Off Off Up to which degree can the A water be heated Water temperature levels are shown in the following table The default temperature is in standard mode 36 2 C Seat temperature level Standard 5 level OELSE 4 level So 2 2 Se 37 level Cone oe 2 level CAC ee SC 1 level E 6 Off Off What are the maximum minimum temperatures Tor all functions Min Max Default Value Value Water 30 C 429 36 c 24 C temperature Seat 30 C 32 C 36 C 24 C temperature Dryer 15 C 37 C 27 C 24 C temperature
13. en the WC is in Eco Mode Stand by Mode Stand by mode can be adjusted by pressing stop button on the left side of the WC when facing the WC for 3 seconds All functions are disabled Only water temperature controller unit is turned on to keep water temperature above 18 C When the light on the left hand side of the WC is turned Off the WC is in Standby Mode gt Does it work when nobody is A sitting on the toilet Except the seating open close mechanism no other functions will work unless someone is seated on the WC During installation in order to test the nozzle movement you can activate the nozzle by pressing the stop power cleaning moving button on the left side of the WC when facing the WC and holding for 3 seconds A If use one of the V care A models don t still need to use toilet paper afterwards to dry off It is recommended to use toilet paper before using dryer for complete cleaning and shorter drying times gt How much time should it take A to dry using the V care dryer n average person needs to 30 sec up to 60 sec By pressing the dryer button once the dryer operates up to 180 sec this time should be more than sufficient to complete the drying function P Is there warm air for drying N k I There is warm air for drying for Comfort version In the table below you can find the temperatures for different levels Seat temperature level Standard 5 level Alt o G
14. every use The nozzle can be removed for manual cleaning The nozzle materials are very hygienic Body is made of stainless steel and the tip is chrome plated Easy to Clean WC Due to rimless design of the inner bowl and hidden installation technology V Fit the WC Is very easy to clean e Rim ex Technology eliminated the ducts inside WC and thus enables cleaning of the inner bowl with one single wipe e With hidden installation technology V Rit the side of the WC has a completely smooth surface and enables easy cleaning 2 What material is V care made Ke of WC Vitreous China Seat Cover amp Base Unit Thermoplastic Nozzle Stainless Steel Tip is chrome plated Remote Controller ABS A Why a stainless steel nozzle A instead of plastic Hygienic properties Hygienic property of stainless steel makes it the first choice in hospitals kitchens food and pharmaceutical processing facilities To come up with a best solution we have chosen Stainless steel Corrosion amp temperature resistance All stainless steels have a high resistance to corrosion even at elevated temperatures and pressures Aesthetic appeal Simply maintained which results in a high quality and pleasing appearance Long Life Durability Very durable and requires low frequency maintenances gt What is the difference A between V care and a conventional WC Why do I need V care when a conventional WC has served
15. izer A filter last before needing to be replaced There is no lifespan for carbon filter Yet it is designed detachable to enable customer to remove the current filter with a new one So customer can prevent dust accumulation in the filter We recommend doing this procedure every 2 years Please refer to user manual for detailed instructions On the other hand if the deodorizer is extremely exposed by accidental use or misuse we recommend that you replace the exposed filter with a new one Pp Is VitrA V care more difficult to A clean than normal WC V care is easier to clean due to Rim ex tech nology concealed installation and seat design You can clean the product in conventional ways but avoid using corrosive cleaners Aa How can clean the seat part Ke of the WC You can clean the product by softly wiping with wet cleaners You can also use conventional scratch free cleaning detergents 65 What are the recommended Ley cleaners Any known non corrosive and scratch free cleaners can be used for seat and WC Do have to do some extra A cleaning for the nozzle t can be cleaned by conventional ways Additional cleaning is not necessary However you can remove the nozzle tip in order for cleaning and replacing purposes Please refer to the user manual for how to remove the tip p What happens if malfunctions Sey occur Please refer to the following instructions in case of a malfunction www
16. me perfectly well so far From the outside there is no difference between V care and conventional WC You can use it exactly the same way The difference Is experience V care has many advantages compared to conventional WC ranging from elevated comfort to more hygienic use and space saving It cares about you and your family more than a regular WC ever can SPACE SAVING e V care combines the functions of a regular tollet and a bidet Thus it saves the space needed for bidet in bathroom MORE HYGIENIC e V care offers touch free WC use WC seat opens automatically when you approach or via remote controller You can simply start the integrated shower function with the touch of a button while you stay sitting comfortably on the WC All the washing and drying options can be also controlled over remote controller e V care has different washing alternatives which allow for thorough cleaning and suitable options for gender specific needs Comfort Basic 4 S ill a Y gt amp gt i of l dl 4 VitrA VitrA V care has integrated nozzle to WC thus offers cleaning with water Cleaning with water is much more natural and hygienic than just a toilet paper and more suitable for sensitive intimate areas MORE COMFORTABLE V care offers water WC seat and drying temperature adjustment as well as water pressure adjustment so that you can use the WC with maximum comfort e he seating area is very ergo
17. nomically designed e Cleaning with water gives a refreshing feeling e V care Is more suited to be used by elderly and pregnant ladies Since everything can be controlled via remote controller you do not have to go to bidet area and lean over to clean yourself What versions are available and e what are their differences V care has two different alternatives Basic and Comfort The features of both versions are available in the table below Criteria Main Features Rectal cleaning Female jet position Adjustable jet position Adjustable jet intensity water pressure control Automatic back amp forth jet oscillating Pulsation Dryer Dryer with adjustable temperature Water temperature adjustment Soft close seat Heated seat Adjustable seat heat temperature Auto open close Nozzle self cleaning Removable nozzle tap for replacement and cleaning Air purifier Dedoratization Rim ex Energy saving mode Concealed plumbing connections Concealed electricity connections Available Available Available Available Available Available Available Available Available Available Available Available Available Available Available Comfort Available Available Available Available Available Available Available Available Available Available Available Available Available Available Available Available Available Available Available Available
18. remote controller Drying option via remote controller Very simple to operate V care can be used via remote controller which perfectly fits to user s hands and has a very simple user interface The WC s basic functions can be also controlled on the right and left hand side of the toilet Best personal cleaning for every user Specially designed nozzle spray enables the user to adjust the water as desired Feminine posterior washing option Feminine washing options is designed to fit the needs of the genital area Oscillating and Pulsating washing options for thorough cleaning Intensity of water can be adjusted Water temperature can be adjusted Nozzle position can be adjusted Ergonomically designed seat The toilet seat is designed with the user in mind with optimum seating area and the seat tem perature can be adjusted via remote controller Drying and Air Purification After using the toilet in Comfort version user can choose the drying function and also adjust drying temperature for more ergonomic use In both versions air purification is automatically activated when the user is seated on WC Energy Saving Function There are four modes for use 1 Standard 2 Energy saving 3 Stand by 4 Completely shut down for the best way of using according to user s preference k Maximum Hygiene for nozzle The nozzle is automatically rinsed with fresh water before and after
19. vitra com tr If malfunction still continues and you are unable to resolve the problem please contact with the customer service team How safe is the VitrA V care k Especially regarding electrical and water use V care is very safe to use It is isolated by IPX4 standards Electronic circuits are isolated by IP67 standards h s there any danger of electrical A parts getting in touch with water This is not possible V care is Isolated by IPX4 standards Electronic circuits are isolated by IP67 standards gt What happens if the V care A is malfunctioning when the nozzle is out and splashing If this problem occurs please press the stop button on the side panel If the problem still continues please turn off the WC from the right hand side facing the WC ON OFF button do mle 4 gt Lo al ol y Which Global and European 22 Norms do we fulfill EN1717 EN13079 CE DVGW KIVA ETA CSTB SINTEF WRAS SITAC W270 KTW A Which parts are replaceable if it A is required Please contact with the customer service team ey What should do if the remote A controller does not work First of all please check your battery If it still does not work please call after sale service and ask for a consultation After inspection please proceed according to the instructions given It might be required that you should obtain a new remote controller Meanwhile you can control the basic nozzle fun
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