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HP LaserJet M1319 MFP Series Service Manual

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Contents

1. nos vidis Problem solving diagrams 151 OSTaTOS viano ToS MaEWAN NOUW907 simos ziano HOLOSNNOO bauwarna O esos oas roS ssiaios HallvWuod ssiaios 9 Acer vOVE LINH LINN 1OH1NOO ANIONS SNsId st leren ooa ane si amp mear o simos ziaos ood Avz 9 Si siiaios Acer er a 10v ana oz amp sims Szrasos 10v ane iz i iziaios product base 220 V in wiring Figure 7 7 Ma 340723 LNY ti acer siano zos 10v awe zz amp Lov Avz ez ase Low aves vz ozana LAV PES Sz M orer Vum ano oz vum an9 zz vum aNo oz gi Am Aver oz Huns Ave oe Hua Aver ie eH zoer zaros ezraos raros szaros Seromes ssiaios osos Hiwanoa zeraos serios serasos TeraTos HaMOd HLINA Uni senos P SH ano er abe T ama vemos P ruins ano SES SIHWw esros T anao ag asaos P Mia Aver SH isos TB wins Aver GOvE LINH teer avo H2iMOd HLW HOLIMS uooa m eres hevousxvaas ras oozes DEN wem 244 TANVd TOHLNOS EEN i iaai SEN oats gis idis ELI Ove LINH 90v LNH SNS Od DEE r OLVE LINH LINA Hz ivaas vr ERIAS LINN HAMOd ANI
2. ececciiiseeeeeeeien reete innen nena re enean udin a 105 Media Rule Oe VE 106 cule M 108 elle 110 Print cartridge door 112 Rear cover and fuser Cover cece ee eeee teeta ea eeaeeaaeaaaeaaaeaaaeaaaaaaeaaecaeeeaeeeeeeeeeeees 113 Front GOVERN Nu m T 115 Speaker assembly ssssssssssssesseeeeeen nennen nennen nnne nsn nennen innen nnne nnns 118 eiTe HO 119 Formatterand fax card uites tre e EARN E REA Ide aaa Rd eeu Ra PR Td ue 122 Scanner support frame ceecceeeeceeceeceecceeaeeeaeeaeeeeeeeeeeeeeeeeeesececeeeaaeeaeesaeeaesaeeeeeeneeeees 124 Engine controller unit EG 2 1 eiie etd eae dere eR RR EES AER EEN 127 Laser scanner assembly ssssssssssssssseeeeeneen eene nennen nen emere 131 Main MOOK MEUM 132 gia mI 134 Paper pickup assembly ssssssssssseeeeeeeeee eere emere emen nn sennssns nne nn nens 136 7 Solve problems Problem solving checklist ssssseeseeeenem enn nennen nennen nenne nennen nennen 138 Men Nun Te EP 140 vi ENWW ENWW Bue Ru E n EE 140 Tools for troubleshooting 52 3 1 diit rtp e endi de a ine d e ER dE eR M 141 Component tests win oce oet edid eden eee tian dtes veg de ee me ELTE Eds 141 Drum rotation TeS EM 141 Half self test functional check nn 142 Perform a half self test check ssssssssee een 142 Perform othier checks u en e
3. The fuser is damaged Replace the fuser See Fuser on page 134 Solve image quality problems 171 Problem Cause Solution The amount of background toner shading becomes unacceptable AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The media might not meet HP specifications Use a different paper with a lighter basis weight The single sheet priority input tray might be installed incorrectly Make sure that the single sheet priority input tray is in place The print density setting is too high Decrease the print density setting This decreases the amount of background shading Very dry low humidity conditions can increase the amount of background shading Check the product environment The print cartridge might be defective or low Replace the print cartridge See Print cartridge on page 33 Toner smears appear on the media AaBbCc AaBhec AaBk Cc AaBt Cc AaBbCc The media might not meet HP specifications Use media that meets HP specifications If toner smears appear on the leading edge of the paper the media guides are dirty or debris has accumulated in the print path The print cartridge might be defective Clean the media guides and the paper path See Clean the paper path on page 35 Replace the print cartridge See Print cartridge on page 33 The fuser temperature might be too low In the printer driver ma
4. 000 40 LIWH avo 94 Hsnugs O vOZLLIA 000 6Lt8 LOH 000 zvSz LOH use HdS peeJj eield 000 6SS2 LOH e ZO9LLIA 000 LvSz LOH 000 0vsz LOH Problem solving diagrams 149 ENWW product base 110 V IN wiring Figure 7 6 Ma Loge san S 2021 z as 159 auvos nn 90zt zns ns sozi zxu Dad H3Liviwdo4 noa vamos Gs cscioswisus 190108 MOTTA LLL0 ZXH HOLOW NIVIN EL PI vwa V wwe emos zer Hu rer See Be Loan Be roan DES seienos ano Bs zoaw viamos Bs zoon Ee sies oNo Be assy evienos Be wien Hamm nouvoo1 osrcios HOLO3NNOO oQuvOH Lid isieos viano sos zsienos DEIER estanos ziano DEEN siaTos Sege esienos E Bo Acer zsienos O44 uiWA noa esros en or HAMOd HLN ow ep anayo uaxvaas O44 TANVd JOHLNOS Ha vaas sr HOLON SI no zr ta pp er estanos siano D EN cereos ozano over
5. 18 Chapter 2 Control panel Table 2 6 System setup menu continued Menu Item Sub menu item Sub menu item Description Volume settings Alarm volume Soft Sets the volume levels for the product Ring volume Medium Key press volume Loud Phoneline volume op Handset volume Time Date Settings for time Sets the time and date setting for the product format current time date format and current date Table 2 7 Service menu Menu item Sub menu item Description Print T 30 trace Never Prints or schedules a report that is used to troubleshoot fax transmission issues Now If error At end of call Restore defaults Sets all customized settings to the factory default values Cleaning Mode Cleans the product when specks or other marks appear on printed output The cleaning process removes dust and excess toner from the paper path When selected the product prompts you to load plain Letter or A4 paper in tray 1 Press OK to begin the cleaning process Wait until the process completes Discard the page that prints Less paper curl On When printed pages are consistently curled this option sets the product to a mode that reduces curl Off The default setting is Off Archive print On When printing pages that will be stored for a long time this option sets the product to a mode that reduces toner smearing and Off dusting The default setting is Off ENWW Control panel menus 19 20 Chapter 2 Control panel ENW
6. RM1 3410 000CN Speaker assembly Internal components 3 of 3 on page 231 RM1 3419 000CN Pickup tray assembly scanner External assemblies on page 213 RM1 5178 000CN Control panel assembly Western ADF components on page 215 RM1 5179 000CN Control panel assembly Asian ADF components on page 215 RM1 5280 000CN Power supply assembly 110 127 V Internal components 1 of 3 on page 227 RM1 5281 000CN Power supply assembly 220 240 V Internal components 1 of 3 on page 227 RM1 5363 000CN Fuser 110 127V Internal components 1 of 3 on page 227 RM1 5364 000CN Fuser 220 240V Internal components 1 of 3 on page 227 RM1 8443 000CN Tray delivery External assemblies on page 213 RU5 2196 000CN Spring compression white platen Guide assembly on page 219 RU5 2885 000CN Spring tension scanner ADF components on page 215 See Control panel overlay on page 207 Control panel overlay External assemblies on page 213 XA9 1420 000CN Screw rs M3X8 Internal components 1 of 3 on page 227 XA9 1420 000CN Screw rs M3X8 Internal components 2 of 3 on page 229 XA9 1420 000CN Screw with washer M3x8 Internal components 3 of 3 on page 231 XA9 1501 000CN Screw rs M2X10 Internal components 2 of 3 on page 229 XA9 1670 000CN Screw
7. 2008 Hewlett Packard Development Company L P www hp com CB536 90938
8. 3 Rotate the door toward the back of the product and then lift it up and off of the product Figure 6 66 Removing the print cartridge door 2 of 2 112 Chapter 6 Removal and replacement ENWW Rear cover and fuser cover 1 Remove the right side and left side covers See Side covers on page 110 2 Remove one screw callout 1 Figure 6 67 Removing the rear cover and fuser cover 1 of 3 3 Release the two rear cover locking tabs callout 2 Rotate the bottom of the rear cover up and away from the product and remove it Figure 6 68 Removing the rear cover and fuser cover 2 of 3 ENWW Product base 113 4 Rotate the bottom of the fuser cover away from the product and remove the fuser cover Figure 6 69 Removing the rear cover and fuser cover 3 of 3 A Ai 5 D L 114 Chapter 6 Removal and replacement ENWW Front cover 1 Remove the right side and left side covers See Side covers on page 110 2 Before you begin note the locations of the locking tabs on the back of the cover Figure 6 70 Removing the front cover 1 of 5 3 Release the locking tab on the lower right side front cover and slightly pry the lower right corner of the front cover away from the product Figure 6 71 Removing the front cover 2 of 5 T7 e si ENWW Product base 115 4 Release the locking tab on the lower left side front cover and slightly pry the lower left corner of the front cover away from the product
9. oo2vNv aNS LX a saouv a7 Soa ua3uo a SNSTHOLU 1OZ LLIA CONOHDS 22 S3NIONZJ Oo Aeren Odd jo S1iv1d GND Ot LHOD 000 0198 12H SIO 1unolwN oosir Anen ooo ETZI 2SH Doreen Odd SIO EE JaA ponvny GND o 99 as 3a0Nv a3 aa ama aan Naay ast aay 94 000 802 tan SIO 000 8 TZ L ZXIH Doors O34 TANVd 000 LINN SNS SI Ae LINH roses D Erozgios e tiozaios Lozir DS zOZCiOSs G00 ZZ0 amp LINH S1avo SNS SI 2 34 s e 2 s 4 s e 1 1 AL LOZLSa 000 0408 LWH wel SNS dd zozisd 000 140 LINH Vod SNS SOL xr EEOZO 10S ll tzozaios J2 J2 PANEL mill z lz CGaNvar 000 G0z L Z TANVd lOHINOO 000 4 52 LOH 000 rZ0 LINH aqavo 9d SI le e w bu 000 01ZL Z H C4 HOLOMW SI 000 60 8 LOH J R zozu D sozun Q 4OIOW SI UNON 000 seze sdu pereiBequl e1uM De 000 96L2 Snd 000 S40 1INH aqavo 94 TANVWd roon 000 2ssz 1904 GND SI LSSHS 000 1zv8 LOu yous Ladi Sumy 2eoeds
10. Component locations Figure 7 1 Major components il B maill S E W LI 1 Fuser assembly 2 Paper pickup assembly ENWW Problem solving diagrams 145 Figure 7 2 Solenoid sensors switches and motor 1 Print cartridge door switch 2 Power switch power supply 3 Paper width sensor 4 Paper delivery sensor 5 Top of page sensor 6 Solenoid 7 Motor 146 Chapter 7 Solve problems ENWW Figure 7 3 PCAs Engine controller unit ECU Formatter 2 Problem solving diagrams 147 ENWW product base iagram d iming T Figure 7 4 Timing diagram product base ee RN E Sc eS DEER ERSEEEESEN CL dh D FEN SSSSSSSSSSSSNSSS NYY Ce spuovag uun 2070 Do L NNN FL moqy 10u09 eunje1eduia sjeeus ueewjeg seg uud a ee n ro noqy LL C KE L I 9q seig Buidojenaq ov seg Buidojeneq oq seig BuiBseyo fueuud ov seig Bulbseyo Arewud 08Sd 10sues Aienyjeq 1edeg L08Sd 40suag 1edeg jo doy Z tIS Prouejos dn yoi d 02H jeten Buxa L Ech EE LN NO pue 1 M0d ENWW 148 Chapter 7 Solve problems in wiring Ma scanner assembly IN wiring Figure 7 5 Ma g698 Z2u 10 SNIONZZ veos c2ud END 29A as Ha LIVWHOS cower T JL
11. Description Table and page 7121 8043 HP jewel External assemblies on page 213 CB536 60102 Handset telephone External assemblies on page 213 CC391 60001 Formatter Western Formatter and fax card on page 225 CC392 60001 Fax card US AP Formatter and fax card on page 225 CC396 60001 Fax card EMEA Formatter and fax card on page 225 CC541 60001 Formatter Asian Formatter and fax card on page 225 Q2612 67901 RC1 1953 000CN Print cartridge External assemblies and print cartridge on page 221 Internal components 3 of 3 Bushing on page 231 RC1 2474 020CN Cover rear External covers printer on page 223 RC1 2476 000CN Scanner cushion External covers printer on page 223 RC1 2485 000CN RC1 2494 000CN Link coupling lower Internal components 3 of 3 on page 231 Internal components 3 of 3 Link coupling top on page 231 RC1 2498 000CN Latch left Internal components 2 of 3 on page 229 RC1 2499 000CN Latch right Internal components 2 of 3 on page 229 RC1 2544 000CN Scanner media lever torsion spring lever pressure convert Guide assembly on page 219 RC1 8368 000CN Panel rear Internal components 1 of 3 on page 227 RC1 8372 000CN Door print cartridge External covers printer on page 223 RC1 8373 0
12. Positive voltage generation circuit gt Negative voltage generation circuit Photosensitive J303 drum Developing cylinder DEV J301 y Transfer TRS EE J302 charging gt Product base functions 47 Image formation system Laser printing requires the interaction of several different technologies including electronics optics and electrophotographics to provide a printed page Each process functions independently and must be coordinated with the other product processes Image formation consists of seven processes Figure 5 5 Image formation block diagram a Flow of paper 4 Direction of drum rotation Writing Stage EE eee 0 EE EE o o Paper delivery 1 The seven image formation processes 1 Conditioning stage primary charging This process applies a uniform negative charge to the surface of the drum with the primary charging roller which is located in the print cartridge The primary charging roller is coated with conductive rubber An AC bias is applied to the roller to erase any residual charges from any previous image In addition the primary charging roller applies a negative DC bias to create a uniform negative potential on the drum surface The print density setting modifies the DC voltage Writing stage scanning exposure During this process a modulated laser diode projects the beam onto a rotating scanning mirror As the mir
13. oer HOLIMS ooa Loes Homos OTTER hno izasos EE 7 eros SINT E suona 5 HOLSIWESHL e IHd Hazmos ES e aH zzaios ISOA uzasos Avus s t szasos ase sore LWH SNS Md dOL Los CHE NSOd zove LWu LINN H3AMOd ANIONI aaa toer pee LoLms uawa oh ES torn om eter 2t gzis eae Ze 99 HOLMS NIVIA m sore savan ee Lann ENWW 150 Chapter 7 Solve problems Auen HOLON Hie 8290 233 HOLON H3NNvOS romos dau zones zm ees woeren ve Wwous H 2 8 3 g 8 3 Diros ten ns eozi zxt aozzo emu S z02zi z t as 189 aw awe EC vnw auyoa nn oaa osaios amm aow 9 esos no O44 nag noa swsosus 1 SNSZMa 2 swsog ANHOUL cus se Miusa o4 ausa oasui s EIST ovna or ena DEEN EE Asma t rores Serres voraios Serres sordos zoranos Serres Soros reos znas Hoz i z x amp ost eau ENEE ano toaw Tes Serres epratos B oan mos ano Son zoon ano Vu aver sericis sias Zeromes GAGES srias
14. removing 112 rear cover removing 113 scanner cushions installing 105 scanner support frame removing 124 separation pad replacing 100 side covers removing 110 speaker assembly replacing 118 transfer roller replacing 108 tray removing 106 wiring diagrams 150 product registration 30 protocol settings fax 197 PSTN operations 58 pulse dialing 62 Q quality archive print setting 186 copy troubleshooting 175 print settings 169 print troubleshooting 169 170 scans troubleshooting 179 180 R RAM 42 READY period scanner 39 rear cover part number 233 236 removing 113 rear output bin locating 6 receiving faxes distinctive ring 59 error report printing 195 log HP Toolbox 30 options 28 troubleshooting 200 when hearing fax tones 59 recycling supplies 32 redistributing toner 170 regional versions fax card 60 registration product 30 regulatory information 250 removing control panel 81 ECU 127 faxcard 122 formatter 122 front cover 115 fuser 134 fuser cover 113 laser scanner assembly 131 link assemblies 73 main motor 132 media input tray 106 media lever and torsion spring 82 order of parts 71 paper pickup assembly 136 parts 65 parts order 71 pickup roller 97 power supply 119 print cartridge 101 print cartridge door 112 rearcover 113 scanner assembly 85 scanner side covers 76 scanner support frame 124 223 227 232 Index 265 scanner support frame spring 73 scanner top cover 93 screws 66
15. 1 of 3 ENWW 226 Chapter 8 Parts ENWW Table 8 15 Internal components 1 of 3 14 15 16 20 20 21 22 23 501 502 Description Panel rear Separation pad assembly printer Transfer roller assembly Power supply assembly 110 127 V Power supply assembly 220 240 V Guide tray left Screw rs M3X8 Screw D Fuser 110 127V Fuser 220 240V Pickup assembly Roller pickup printer product base Guide tray right Screw with washer M3X6 Screw tap M4X10 Part number RC1 8368 000CN RM1 2048 000CN RM1 2062 000CN RM1 5280 000CN RM1 5281 000CN RC1 8389 000CN XA9 1420 000CN XA9 1670 000CN RM1 5363 000CN RM1 5364 000CN RM1 3043 000CN RL1 0266 000CN RC1 8390 000CN XB2 7300 605CN XB4 5401 009CN Product base 227 Figure 8 9 Internal components 2 of 3 ENWW 228 Chapter 8 Parts ENWW Table 8 16 Internal components 2 of 3 10 14 15 16 Description Laser scanner assembly Engine controller PCB assembly Latch left Latch right Screw rs M3X8 Screw rs M2X10 Screw D Part number RM1 2033 030CN RM1 3404 000CN RC1 2498 000CN RC1 2499 000CN XA9 1420 000CN XA9 1501 000CN XA9 1670 000CN Product base 229 Figure 8 10 Internal components 3 of 3 ENWW 230 Chapter 8 Parts ENWW Table 8 17 Internal components 3 of 3 9 Not shown 22 24 26 Description Bushing Link coupling
16. CB536 60102 External assemblies on page 213 HP jewel 7121 8043 External assemblies on page 213 Laser scanner assembly RM1 2033 030CN Internal components 2 of 3 on page 229 Latch left RC1 2498 000CN Internal components 2 of 3 on page 229 Latch right RC1 2499 000CN Internal components 2 of 3 Link coupling lower RC1 2485 000CN on page 229 Internal components 3 of 3 on page 231 Link coupling top RC1 2494 000CN Internal components 3 of 3 on page 231 Motor stepping dc RK2 0777 000CN Internal components 3 of 3 on page 231 Panel rear RC1 8368 000CN Internal components 1 of 3 on page 227 Pickup assembly RM1 3043 000CN Internal components 1 of 3 on page 227 Pickup tray assembly RM1 3060 000CN External assemblies and print cartridge on page 221 Pickup roller assembly scanner RM1 0885 000CN Frame assembly on page 217 Pickup tray assembly scanner RM1 3419 000CN External assemblies on page 213 Platen white scanner RF5 3235 000CN Guide assembly on page 219 Power supply assembly 110 127 V RM1 5280 000CN Internal components 1 of 3 on page 227 Power supply assembly 220 240 V RM1 5281 000CN Internal components 1 of 3 on page 227 Print cartridge Q2612 67901 External assemblies and print cartridge on page 221
17. Figure 6 72 Removing the front cover 3 of 5 5 Locate and release the two locking tabs at the top of the front cover Figure 6 73 Removing the front cover 4 of 5 116 Chapter 6 Removal and replacement ENWW 6 Remove the front cover ES NOTE You might need to gently pry the cover away from the chassis near the print cartridge door to release two front cover alignment pins Figure 6 74 Removing the front cover 5 of 5 ENWW Product base 117 Speaker assembly 1 Remove the right side product cover See Side covers on page 110 2 Disconnect one wire harness connector callout 1 unclip one wire retainer callout 2 and then remove one screw callout 3 Figure 6 75 Removing the speaker assembly 1 of 2 lt ichs aca i 3 Carefully pry the sheet metal brace away from the product chassis Slide the speaker down and slightly to the right to release it from the retaining clips on the product chassis Figure 6 76 Removing the speaker assembly 2 of 2 118 Chapter 6 Removal and replacement ENWW Power supply 1 Remove the rear cover and fuser cover See Rear cover and fuser cover on page 113 2 Disconnect one spade connector callout 1 and remove three screws callout 2 xx Reinstallationtip The center screw in callout 2 is a ground screw and is different from the others When reinstalling the power supply make sure that this screw is used in the center hole Figure 6 77 Remov
18. Idaho 83714 1021 USA declares that the product Product Name HP LaserJet M1319f MFP Series Regulatory Model Number BOISB 0405 06 Product Options ALL Print Cartridge Q2612A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 TELECOM ES 203 021 FCC Title 47 CFR Part 68 TBR38 1998 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC the R amp TTE Directive 1999 5 EC Annex II and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 Telecom approvals and standards appropr
19. Open HP Toolbox in one of these ways nthe Windows system tray double click the product icon GH e On the Windows Start menu click Programs or All Programs in Windows XP click HP click HP LaserJet M1319 and then click HP Toolbox The HP Toolbox software contains the following sections for each product in the Devices window e Status e Fax In addition to these sections every page contains the following common elements e Shop for Supplies e Other links Status The Status folder contains a link to the Device Status main page Use this page to view product status information This page indicates product conditions such as a jam or an empty tray After you correct a product problem click Refresh status to update the product status ENWW Use the HP Toolbox software 27 Fax Use the HP Toolbox Fax tab to perform fax tasks from your computer The Fax tab contains links to the following main pages e Fax Tasks Perform such tasks as sending a fax or clearing the fax memory or set the fax receive mode Fax Phone Book Add edit or delete entries in the product phone book e Fax Send Log View all of the recent faxes that have been sent from the product e Fax Receive Log View all of the recent faxes that have been received by the product e Fax Data Properties Manage the space used to store faxes on a computer These settings apply only if you have chosen to send or receive faxes remotely from a computer Fax tasks
20. PSTN Operation seoor inr e ete re eR Te ra ee gege eben ie ERE 58 Receive faxes when you hear fax tones ssssssssssssseeeene eene 59 DISHNCUVE TING TUMCUOM 230070020 e 59 Fax by using Voice over IP services nosses emnes 59 Th TAX SUDS YSU IM ics ies coins L u 60 Fax card in the fax subsystem ssssssssssssesee eene nennen nennen rennes 60 Safety ISOlAUOM pe 60 Safety protection circuitry essen eene 60 Data path enrii m 61 HOOK State iicet tet o te e a pe re aute eds doa ue ded a E a 61 Downstream device detection nennen 61 Hook switch Control iiri rbi e iter eee e E ee YE re eeu eh rds denk ut 62 Ring detect diee LR e ERR e Le t o La RR cn da n a a 62 Line current Control 62 Billing metering tone filters ssssssssn 62 Fax page storage in flash memory ssssssssssseeeeenem menn 62 eeler e le EE 62 Advantages of flash memory storage sese 63 6 Removal and replacement Removal and replacement strategy sssssssssssssesseeeene nennen mnn nennen nennen nnns 66 Warnings Cautions notes and tips sssssssssssssssssssseeeene ennemis 66 Electrostatic discharge wii 2t eee aee at EENEG 66 Required toolS 67 TYPOS Ee 67 Te approach PEE 68 Before performing service sssssssssseeeeeee eene eene eene en ener nennen 6
21. Toeliminate the patterns try reducing the size of the image after scanning e Printthe scanned image to see if the quality is better e Verify that the resolution settings are correct for the type of scan job that you are performing The image that appears on the screen might not be an accurate representation of the quality of the scan e Tryadjusting your computer monitor settings to use more colors or levels of gray Typically you make this adjustment by opening Display in Windows Control Panel e Try adjusting the resolution settings in the scanner software The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF The glass or white platen might be dirty Clean the glass and white platen See Clean the glass and white platen on page 35 A colored background might be causing images in the foreground to blend into the background Try adjusting the settings before you scan the original or enhancing the image after you scan the original Part of the image did not scan The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF A colored background might be causing images in the foreground to blend into the background Try adjusting the settings before you scan the original or enhancing the image after you scan the original The original is longer than 356 mm 14 in
22. ama earem ama rarenes end one B ruins ano ammm 91108 mn zoranos c anao HB e uina aves am isiGHos GOvE LINH 318 vo ua Mod HWS beret Zing raos OLvE LINH LINN Hzbivads Bi wins are Leer toar epoure2 ZL8L LINH epouy 9L8L LWH AINA V4 agas va 0920 244 6520 2 O44 uasva vore LWH riano LINN 1OHLNOO 3NION3 3 3 8290 zxH HOLOW HZNNvOS H vozL z d ns eozi zxn O44 nax noa sNso3H4 iocis STE sNsoa zoicios orange rau syorcios au Hausa soicios soravos zoidios zeien soiaios banua soiaios ovna ovua armes nas Strom sNSMa Asma enaos viraios SNSId SITIOS ooa an9 sias EEN zicios ooa zer ne sriios Stores Lov ano Szicios 10v ano 10v ano rose eias Lov aver 10v Aver varios verte Lov aper Serge Vum Aver Vum Arer aere zziaios MINA Aver eios Yin QNO vum ano sziaios seiasos vum QNO zuer Teas eme E erem EL i eossd SNS Od ZOvE LINH SNS zMd zeen am r lossa zossa e osos 0 Tacos zanos meziny
23. menu map printing 26 140 menus secondary service 187 service 186 message services and faxing 189 messages control panel 154 critical error 156 startup 42 Microsoft Windows drivers supported 9 mirror operations 48 model number locating 7 motors diagrams 146 operations 44 removing 132 stepping partnumber 227 N network DSL troubleshooting 183 security features 58 New Zealand telecom statements 252 noise specifications 247 non HP supplies policy 32 NVRAM included 42 O off hook 62 on hook 62 Online Customer Care HP 210 online support 243 operating environment specifications 247 operating systems supported 8 operations ADF 52 boot process 42 components 38 ECU 44 fax card 41 fax PSTN 58 formatter 41 image formation 48 jam detection 51 motor 44 optical system 56 order of 39 paper feed system printer 49 power system 46 print cartridges 49 PSTN 58 sequences 39 USB interface 42 optical system operations 56 order of operations 39 ordering supplies 204 output bins capacity 4 locating 5 partnumbers 221 232 237 output quality archive print setting 186 copy troubleshooting 175 print troubleshooting 169 170 scans troubleshooting 179 180 overcurrent overvoltage protection 46 overlay control panel part numbers 207 P packaging device 244 pages blank 167 excessive curl 166 misfeeding 166 not printing 168 skewed 166 173 paper ADF feeding operations 54 ADF sizes suppo
24. separation pad assembly 83 separation pad set 78 side covers 110 speaker assembly 118 top cover 96 top cover control panel 79 transfer roller 108 white platen 98 removing parts cautions for 66 checklists 68 order 71 tools required 67 repacking device 244 repetitive defects distance between 144 troubleshooting 174 replacing control panel 81 ECU 127 fax card 122 formatter 122 front cover 115 fuser 134 fuser cover 113 laser scanner assembly 131 link assemblies 73 main motor 132 media input tray 106 media lever and torsion spring 82 paper pickup assembly 136 parts 65 pickup roller 97 power supply 119 print cartridges 33 101 print cartridge door 112 rear cover 113 scanner assembly 85 scanner cushions 105 scanner side covers 76 scanner support frame 124 scanner support frame spring 73 scanner top cover 93 screws 66 266 Index separation pad assembly 83 separation pad set 78 side covers 110 speaker assembly 118 top cover 96 top cover control panel 79 transfer roller 108 white platen 98 reports configuration page 15 26 demo page 14 26 fax 15 menu map 15 26 reports fax error 195 printing all 194 troubleshooting 189 202 required tools user replaceable parts 67 residual paper jams 51 resolution features 4 print settings 169 specifications 3 restoring factory set defaults 186 right side cover part number 223 232 237 removing 110 ring detect fax card 62 RING operations 58 roll over telephone line
25. 172 specks troubleshooting 171 waste cleaning operations 49 tools required user replaceable parts 67 top cover control panel removing 79 printer partnumber 223 232 237 removing 93 96 torsion spring removing 82 trailing edge detection 51 Training HP Technical 210 transfer roller assembly partnumber 227 operations 48 power supply 47 removing 108 transfer stage image formation process 48 transfer unit warranty 243 tray 1 jams clearing 161 loading 24 locating 5 trays capacities 4 default media size 24 feeding problems troubleshooting 166 jams clearing 161 locating 5 paper feed system 49 partnumbers 221 233 237 removing 106 troubleshooting blank pages 167 blank scans 180 control panel messages 154 268 Index control panel display 154 181 copy quality 175 copy size 178 copying 178 critical error messages 156 curled media 173 186 dialing 198 drum rotation test 141 DSL 183 faded print 171 fax error correction setting 196 fax reports 189 202 faxes 189 feeding problems 166 half self test 142 heating element 143 image formation 142 image quality 169 jams 159 lines copies 176 lines printed pages 171 lines scans 180 loose toner 172 NVRAM initialization 185 output quality 169 pages not printing 168 pages too dark 176 pages too light 176 paper 165 PBX lines 183 print defects 170 print quality 169 questions for fax 188 receiving faxes 200 repetitive defects
26. 174 scan quality 179 180 sending faxes 197 skewed pages 166 173 speed faxing 202 text 173 toner scatter 174 tonersmear 172 toner specks 171 USB cables 168 wrinkles 173 U USB interface operations 42 USB port formatter operations 41 locating 6 troubleshooting 168 types included 4 User Guide description 2 part numbers 209 user replaceable parts required tools 67 tools required 67 V V 34 setting 197 version number for firmware 187 vertical lines troubleshooting 171 vertical white or faded stripes 175 VIDEO signals 40 voice messages and faxing 189 Voice over IP VoIP services troubleshooting 184 voice over IP VoIP services for fax 59 voltage DC power supply 46 high voltage power supply 47 overvoltage protection 46 requirements 246 volume settings 19 Ww WAIT period product 40 scanner 39 warning messages 154 warranty Customer self repair 242 print cartridge 243 product 241 transfer unit and fuser 243 waste toner receptacle 49 wavy paper troubleshooting 173 Web sites customer support 243 Macintosh customer support 243 technical support 210 ENWW weight 246 white or faded stripes troubleshooting 175 white platen cleaning 35 partnumber 219 233 237 removing 98 whole unit replacement part numbers 205 Windows software for 27 wiring diagrams 149 wrapping jams 51 wrinkles troubleshooting 173 writing stage image formation process 48 ENWW Index 269 270 Index ENWW
27. 2 Rotate the right side cover away from the product and then slide it toward the front of the product to remove it Figure 6 9 Removing the scanner side covers 2 of 2 3 Repeat this procedure for the left side cover ENWW Scanner assemblies 77 Separation pad set NOTE The separation pad set and the separation pad assembly are two different assemblies The separation pad set consists of the pad clear plastic sheet and the pad cover The separation pad set is a user replaceable assembly The separation pad assembly consists of the separation lever tension spring feed arm and the components of the separation pad set The separation pad assembly is not a user replaceable assembly Only trained service personnel should attempt to replace the separation pad assembly 1 Open the scanner top cover 2 Carefully pry the separation pad set away from the guide assembly A CAUTION When installing the replacement pad be careful not to bend or break the retainer clip pins Figure 6 10 Removing the separation pad 78 Chapter 6 Removal and replacement ENWW Top cover control panel 1 Carefully release three locking tabs one at the front and one on each side callout 1 Figure 6 11 Removing the top cover control panel 1 of 3 2 Slightly raise the top cover Then disconnect one FFC callout 2 and one wire harness connector callout 3 A CAUTION Do not bend or fold the FFCs during the rem
28. 3 Depress the pickup tray locking tabs to release the media input tray and then pull it out and away from the product Figure 6 57 Removing the media input tray 3 of 3 ENWW Product base 107 Transfer roller A CAUTION Do not touch the black sponge portion of the transfer roller Skin oils deposited on the transfer roller might cause print quality problems Be very careful not to break the paper guide that is removed when replacing the transfer roller Because the paper guide is not a FRU the entire product will have to be replaced 1 Open the print cartridge door and remove the print cartridge 2 Release the two locking tabs on the paper guide and rotate the guide up Figure 6 58 Removing the transfer roller 1 of 3 108 Chapter 6 Removal and replacement ENWW 3 The clamps on the paper guide fit over the bearings on each end of the transfer roller Do not touch the black sponge portion of the transfer roller Grasp the right end of the paper guide and pull the clamp off the bearing on the right side of the transfer roller Then slide the clamp slightly to the right and the left clamp will slide off the left bearing Figure 6 59 Removing the transfer roller 2 of 3 Ni TEMPERATURE ELEV ees 4 Squeeze the two small tabs on the transfer roller Figure 6 60 Removing the transfer roller 3 of 3 C E 4 ENWW Product base 109 Side covers NOTE The procedure for removing the right side
29. After the image is transferred the media enters the fuser assembly where heat from the fuser and pressure from the pressure roller permanently bond the toner image to media The paper delivery sensor PS803 determines that the media has successfully moved out of the fusing area Step 7 The fuser assembly exit rollers deliver media to the output bin face down TE Figure 5 6 Product base paper path POSNS MAIN MOTOR DRIVE signals DH ELIVERY DETECTION signal 4 4 4 i 1 PAPER D N I 4 I I M TOP OF PAGE DETECTION signal PISNS 1 A 1 1 H I Delivery roller 1 act Transfer roller Priority input tray Main input tray PS801 Top of page sensor PS802 Paper width sensor PS803 Paper delivery sensor M1 Main motor SL1 Pickup solenoid 50 Chapter5 Operational theory ENWW Jam detection in the product The top of page sensor PS801 and the paper delivery sensor PS803 detect media moving through the product If a jam is detected the ECU immediately stops the printing process and the Attention Cancel light illuminates on the control panel Conditions of jam detection ENWW Pickup delay jam Paper does not reach the top of page sensor PS801 within 1 4 seconds after the pickup solenoid SL1 has been turned on a second pickup operation is attempted and paper again does not reach the top of page sensor
30. D M3X6 Guide assembly on page 219 XA9 1670 000CN Screw D Internal components 1 of 3 on page 227 XA9 1670 000CN XA9 1670 000CN Screw D Screw D Internal components 2 of 3 on page 229 Internal components 3 of 3 on page 231 XB2 7300 605CN Screw with washer M3X6 Internal components 1 of 3 on page 227 XB4 5401 005CN Screw P M4X10 Frame assembly on page 217 XB4 5401 009CN Screw tap M4X10 ADF components on page 215 XB4 5401 009CN Screw tap M4X10 ADF components on page 215 XB4 5401 009CN Screw self tapping M4X10 Guide assembly on page 219 238 Chapter8 Parts ENWW Table 8 19 Numerical parts list continued Part number Description Table and page XB4 5401 009CN Screw tap M4X10 Internal components 1 of 3 on page 227 XB4 7300 805CN Screw self tapping binding head M3X8 Guide assembly on page 219 Numerical parts list 239 240 Chapter 8 Parts ENWW A Service and support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M1319f One year limited warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair
31. Do not touch the black sponge portion of the transfer roller inside the product Touching the transfer roller can damage the product Figure 6 50 Removing the pickup roller 2 of 5 102 Chapter 6 Removal and replacement ENWW 3 Gently pull the roller up and out of the product Figure 6 51 Removing the pickup roller 3 of 5 Lg 4 Circular and rectangular pegs on each side of the pickup roller fit into corresponding slots on the pickup roller mounting frame and prevent the roller from being incorrectly installed Position the replacement pickup roller in the slots on the pickup roller frame ENWW Product base 103 5 Rotate the top of the pickup roller into position until the white tabs on each side of the roller snap into place Figure 6 53 Removing the pickup roller 5 of 5 104 Chapter6 Removal and replacement ENWW Installing the scanner cushions 1 Open the print cartridge door 2 Place a scanner cushion in the both well on the scanner support frame callout 1 Use the eraser end of a pencil or use an ink pen with the cap on to seat each cushion in its well Figure 6 54 Installing the scanner cushions ENWW Product base 105 Media input tray 1 Open the media input tray lid Figure 6 55 Removing the media input tray 1 of 3 2 Slide the adjustable media guides to the center of the tray Figure 6 56 Removing the media input tray 2 of 3 106 Chapter 6 Removal and replacement ENWW
32. External assemblies and print cartridge on page 221 Door print cartridge RC1 8372 000CN External covers printer on page 223 Engine controller PCB assembly RM1 3404 000CN Internal components 2 of 3 on page 229 Fax card EMEA CC396 60001 Formatter and fax card on page 225 Fax card US AP CC392 60001 Formatter and fax card on page 225 Flat flexible cable FFC scanner RK2 1214 000CN ADF components on page 215 Formatter Asian CC541 60001 Formatter and fax card on page 225 Formatter Western CC391 60001 Formatter and fax card on page 225 Frame assembly RM1 3063 000CN Frame assembly on page 217 Fuser 110 127V RM1 5363 000CN Internal components 1 of 3 on page 227 Fuser 220 240V RM1 5364 000CN Internal components 1 of 3 on page 227 232 Chapter8 Parts Table 8 18 Alphabetical parts list continued Description Guide assembly scanner Part number RM1 3066 000CN Table and page Guide assembly on page 219 Guide tray left RC1 8389 000CN Internal components 1 of 3 on page 227 Guide tray left RC1 8389 000CN Internal components 3 of 3 on page 231 Guide tray right RC1 8390 000CN Internal components 1 of 3 on page 227 Guide tray right RC1 8390 000CN Internal components 3 of 3 on page 231 Handset telephone
33. Follow these steps when trying to solve a problem with the product Verification step Possible problems Solutions Is the power on When the product is connected to a grounded power source and is turned on the control panel shows Hewlett Packard indicating that the firmware code is loading and the main motor rotates for approximately 45 to 60 seconds No power due to failed power source cable switch or fuse 1 Verify that the product is plugged in 2 Verify that the power cable is functional and that the power switch is on 3 Check the power source by plugging the product directly into the wall or into a different outlet Does Ready appear in the product control panel The control panel should function without error messages Control panel shows an error See Control panel messages on page 154 for a list of common messages that will help you correct the error Do information pages print Print a configuration page See Information pages on page 26 Does the product copy Place the configuration page into the ADF and make a copy The report should feed smoothly through the ADF and copies should print without print quality problems An error message appears on the control panel display See Control panel messages on page 154 fora list of common messages that will help you correct the error Paper jams when printing Make sure that media that meets HP specif
34. If the product continues to redial unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line in E port Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the redial option is enabled Unplug the telephone cord from both the product and the wall and replug the cord Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line in E port Plug the product phone cord into a jack for another phone line ENWW Solve fax problems 193 Table 7 5 Alert and warning messages continued Control panel message Description Recommended action If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box No fax detected The product answered the incoming call but Allow the product to retry receiving the fax did not detect that a fax machine was calling Try a different phone cord Pl
35. NO FI SV localization CB536 67920 ABY Denmark Danish CB536 67921 ACB Russia Cyrillic CB536 67922 BCM Czech Rep Slovakia Czech Slovak localization CB536 67923 AKC Hungary Hungarian localization CB536 67924 AKD Poland Polish localization CB536 67925 AB9 Portugal Portuguese localization CB536 67926 ACQ South Africa English CB536 67927 BCP Greece Israel Greek Hebrew localization CB536 67928 BFQ Mid East 220V AR FR EN localization CB536 67929 BFR Estonia Lithuania Latvia ET LT LV BFS Slovenia Croatia Serbia SL HR SR CB536 67930 CB536 67931 BFZ Kazakhstan Ukraine Kazakh Ukrainian locization CB536 67932 AB8 Turkey Turkish localization CB536 67933 BG1 Romania Bulgaria Romanian Bulgarian locization CB536 67934 Latin America AC8 Argentina Spanish CB536 67935 ABM Latin Amer 120v Spanish localization CB536 67936 696 Brazil Portuguese localization CB536 67937 North America 206 Chapter8 Parts 697 Latin America Spanish localization AKV South America Spanish A2L Canada FR EN CB536 67938 CB536 67939 CB536 67940 ABA U S English CB536 67941 ENWW Control panel overlay Table 8 2 Control panel overlay ENWW Item Control panel overlay Language English EN Part number CB536 00003 Control panel overl
36. NOTE If either of these fuses fails replace the power supply See Power supply on page 119 46 Chapter 5 Operational theory ENWW High voltage power distribution ENWW The high voltage power supply applies an overlap of DC and AC voltage to the primary charging roller and to the developing roller This circuit also applies a positive or negative DC voltage to the transfer roller according to the instructions from the ECU This circuit also controls the image density by changing the primary AC voltage and the developing AC bias according to the print density setting which is set by using the print driver High voltage is disabled when the print cartridge door is open Figure 5 4 High voltage power supply circuit on page 47 shows this process Figure 5 4 High voltage power supply circuit Engine controller PCB oa q PRPWM J902 10 J201 14 Power supply PCB High voltage power supply circuit Primary charging bias circuit PRAC J902 9 J201 15 IC301 IC301 IC301 DC voltage generation gt circuit DVAC J902 8 J201 16 TRPDC J902 6 J201 18 Primary J304 charging roller Combined AC voltage generation circuit Developing bias circuit DC voltage generation circuit PRI Combined AC voltage generation circuit Transfer charging bias circuit TRNDC J902 7 J201 17 1 1 1 1 1 1 1 1 1 1 1 RE TRCRNT J902 2 J201 22
37. New Zealand telecom statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted thatthe item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand A WARNING The handset used on this product might attract dangerous objects like pins staples or needles When using the handset be careful to avoid harm that might occur from dangerous objects on the ear piece of the handset E NOTE This equipment will be inoperable when main power fails 252 Appendix C Regulatory information ENWW Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0405 06 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise
38. North America www hp com go resellertraining Classes and schedules 210 Chapter8 Parts Parts lists and diagrams How to use the parts lists and diagrams The figures in this chapter show the major subassemblies in the product and their component parts A parts list table follows each exploded view assembly diagram Each table lists the item number the associated part number and the description of each part If a part is not listed in the table then it is not a field replaceable unit FRU A CAUTION Be sure to order the correct part When looking for part numbers for electrical components pay careful attention to the voltage that is listed in the description column to ensure that the part number selected is for the correct product model E NOTE Inthis manual the abbreviation PCA stands for printed circuit board assembly Components described as a PCA might consist of a single circuit board or a circuit board plus other parts such as cables and sensors Screws Table 8 7 Common fasteners Example Description Size Part Number Use Screw machine truss M3X6 XA9 1495 000CN Used to secure metal to head metal M2X10 XA9 1501 000CN Screw with washer M3X8 XA9 1420 000CN Used to secure metal components to metal M3X6 XB2 7300 605CN components for example a ground wire M3X6 XB2 8300 609CN to the frame Screw self tapping BH3X6 XB9 1503 000CN Used to secure anything to plastic M4X10 XB4 540
39. Product Setup Assistant 9 HP Technical Training 210 HP Toolbox about 27 Faxtab 28 Status tab 27 humidity specifications environment 247 204 l IC CS 03 requirements 251 262 Index image density troubleshooting 171 voltage operations 47 image formation process operations 48 image quality archive print setting 186 copy troubleshooting 175 print troubleshooting 169 170 scans troubleshooting 179 180 image formation system operations 48 testing 142 installation software advanced 8 included components list express 8 included components list recommended 8 installing hardware scanner cushions 105 interface ports cables ordering 204 locating 6 types included 4 internal components part numbers 227 INTR Initial Rotation Period 40 J jams ADF clearing 160 causes of 159 detection operations 51 fax clearing 160 locating 160 output bin clearing 163 preventing 165 print cartridge area clearing 164 trays clearing 161 K kensington lock locating 6 Korean EMI statement 255 L languages documentation 209 laser safety statements 255 256 laser scanner assembly operations 45 part numbers 229 233 237 removing 131 latent electrostatic image 48 leading edge detection operations 49 51 LEDs control panel startup messages 42 scanning system 56 left side cover part number 223 232 236 removing 110 lenses operations 48 life expectancies extending print cartridge 186 lift plate 49 l
40. Roller pickup printer product base RL1 0266 000CN Internal components 1 of 3 on page 227 Alphabetical parts list 233 Table 8 18 Alphabetical parts list continued Description Part number Table and page Scanner cushion RC1 2476 000CN External covers printer on page 223 Scanner link assembly left RM1 0896 000CN ADF components on page 215 Scanner link assembly right Scanner media lever lever pressure convert RM1 0897 000CN RC1 8413 000CN ADF components on page 215 Guide assembly on page 219 Scanner media lever torsion spring lever pressure convert RC1 2544 000CN Guide assembly on page 219 Screw D Screw D XA9 1670 000CN XA9 1670 000CN Internal components 1 of 3 on page 227 Internal components 2 of 3 on page 229 Screw D XA9 1670 000CN Internal components 3 of 3 on page 231 Screw D M3X6 XA9 1670 000CN Guide assembly on page 219 Screw P M4X10 XB4 5401 005CN Frame assembly on page 217 Screw rs M2X10 XA9 1501 000CN Internal components 2 of 3 on page 229 Screw rs M3X8 XA9 1420 000CN Internal components 1 of 3 on page 227 Screw rs M3X8 XA9 1420 000CN Internal components 2 of 3 on page 229 Screw self tapping M4X10 XB4 5401 009CN Guide assembly on page 219 Screw self tapping binding head M3X8 Screw
41. SJ T11363 2006 I bie Hi S ok tk SD BRE NIGHT BUR E RR n E E i a JE EE ATE P BRE EF TT PE o ENWW Safety statements 257 258 Appendix C Regulatory information ENWW Index A AC bias 48 AC power distribution 46 accessibility features 4 accessories ordering 204 acoustic emissions 247 activity log fax troubleshooting ADF cleaning glass 35 components 214 jams 160 locating 5 media lever locating 5 operations 52 page sizes supported 189 197 partnumbers 213 235 238 advanced software installation 8 after service checklist 69 alert messages 154 alerts setting up 27 answering machines and faxing 189 archive print setting 186 automatic document feeder See ADF 189 202 B background shading troubleshooting 172 bands and streaks troubleshooting 171 beam detect BD signal 48 billing metering tone filters 62 billing filters fax 62 bins output capacity 4 ENWW jams clearing 163 locating 5 paper feeding operations 50 partnumbers 221 232 237 blank copies troubleshooting 178 pages troubleshooting 167 scans troubleshooting 180 block diagrams image formation 48 operations 52 boot process 42 C cables flat flexible part numbers 215 232 237 part numbers 204 USB troubleshooting 168 calibrate the scanner 187 CALIBRATION period scanner 39 call report fax troubleshooting 202 Canadian DOC regulat
42. The first phone number has a single ring the second phone number has a double ring and the third phone number has a triple ring amp NOTE The product has not been tested with all of the distinctive ring services that telephone companies provide in all countries regions HP does not guarantee that the distinctive ring function will operate correctly in all countries regions Contact the local phone service provider for assistance Set up the distinctive ring function 1 Press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax recv setup and then press OK 2 3 Use the arrow buttons to select Answer ring type and then press OK 4 Use the arrow buttons to select one of the following options E NOTE The control panel display might show some of these options as abbreviations All rings default setting Single Double Triple DoubleTriple Press OK to save the setting Fax by using Voice over IP services ENWW Voice over IP VoIP services provide normal telephone service including long distance service through a broadband Internet connection These services use packets to break up the voice signal on a telephone line and transmit it digitally to the receiver where the packets are reassembled The VoIP services are often not compatible with fax machines The VoIP provider must state the service supports fax over IP services Fax functions and operation 59
43. The following three options are available when receiving a fax e Printthe fax You can have a message appear on your computer to notify you when the fax was printed e Receive the fax on your computer You can have a message appear on your computer to notify you when the fax arrives If the fax machine is connected to multiple computers only one computer can be designated to receive faxes e Forward the fax to another fax machine E NOTE You must click Apply for the changes to take effect Fax phone book Use the HP Toolbox Fax phone book to add and remove individuals or groups on your speed dial list import phone books from a variety of sources and update and maintain your contact list e Toaddan individual contact to your speed dial list select the check box next to the speed dial number that you want to specify Type the contact name in the Contact name window Type the fax number in the Fax number window Click Add Edit e To add a group of contacts to your speed dial list select the check box next to the speed dial number that you want to specify Click New Edit Group Double click a contact name from the list on the left to move it to the group list on the right or select a name on the left and then click the appropriate arrow to move it to the group list on the right You can also use those two methods to move names from right to left When you have created a group type a name in the Group name window and then c
44. The product contains two types of random access memory RAM e One bank of nonvolatile RAM NVRAM stores parameters e Dynamic random access memory DRAM provides temporary storage of the product program code and copy scan and print data USB interface The formatter receives incoming data through its USB interface This interface provides high speed two way communication between the product and the host allowing you to change product settings and monitor product status from the host computer Control panel The control panel consists of the following features e X Groups of buttons to control fax copy and configuration functionality e A2 by 16 LCD display that shows status menus and messages e Front panel status lights 42 Chapter 5 Operational theory ENWW Product base functions Printing functions are divided into five groups ENWW Engine control Formatter Fax card Image formation Laser scanner Pickup and feed Figure 5 2 Functional block diagram product base I Output tray i l EE EE ENGINE CONTROL SYSTEM Engine power assembl I I I FORMATION SYSTEM Cleaning unit Transfer charging roller ECU sese Eu o eui ms mni imi ui m imi mg Priority input tray PAPER PICKUP FEED SYSTEM Product base functions 43 Engine control system engine control unit and power supply assembly The engine control s
45. U S these filters are not present in the U S fax cable To obtain a special fax cable contact your local telephone service provider Fax page storage in flash memory Fax pages are the electronic images of the document page They can be created in any of three ways scanned to be sent to another fax machine generated to be sent by the computer or received from a fax machine to be printed The product stores all fax pages in flash memory automatically After these pages are written into flash memory they are stored until the pages are sent to another fax machine printed on the product transmitted to the computer or erased by the user These pages are stored in flash memory which is the nonvolatile memory that can be repeatedly read from written to and erased The product has 8 MB of flash memory of which 5 MB is available for fax storage The remaining 3 MB is used for Phonebook and code storage Adding RAM does not affect the fax page storage because the product does not use RAM for storing fax pages Stored fax pages The user can reprint stored fax receive pages in case of errors For a fax send the product will re send the fax in case of errors The product will re send stored fax pages after a busy signal comm error no answer or power failure Other fax devices store fax pages in either normal RAM or short term RAM Normal RAM immediately loses its data when power is lost while short term RAM loses its data about 60 minute
46. and left side covers is identical with the exception of the location of the screw that fastens the cover to the product The right side cover is shown in the following procedure 1 Remove one screw callout 1 Callout 2 is on the left side cover Figure 6 61 Removing the side covers 1 of 4 2 Release the locking tab on the back of the cover Figure 6 62 Removing the side covers 2 of 4 110 Chapter 6 Removal and replacement ENWW 3 Release the bottom tab callout 2 A CAUTION When removing the left side cover hang the product off of the table to gain access to the bottom tab This prevents the I O shield from being damaged if the right side cover is off and the product is tilted too far up Figure 6 63 Removing the side covers 3 of 4 4 Slightly rotate the back side of the right cover away from the product and then slide it toward the front of the product to release it Figure 6 64 Removing the side covers 4 of 4 ENWW Product base 111 Print cartridge door 1 Remove the scanner assembly See Scanner assembly on page 85 2 Fully open the print cartridge door and gently pull downward on both print cartridge swing arms callout 1 to release them In Figure 6 65 Removing the print cartridge door 1 of 2 on page 112 the left arm is disengaged A CAUTION Be careful when releasing the swing arms They can easily break Figure 6 65 Removing the print cartridge door 1 of 2
47. begins Central processing unit Fax card ENWW The formatter incorporates an embedded Xtensa processor operating at 240 MHz The fax card provides the required safety isolation signal coupling and global impedance matching and analog to digital conversion of incoming and outgoing fax data Formatter system 41 Standard startup process When the product is unplugged or the power is off the firmware code is stored on the formatter in two blocks The first block of code is an executable boot block about 64K of code The second block of code is a compressed version of the product control code When the product is turned on the boot block decompresses the product control code and stores it in RAM Then the product performs a full startup with the control code running from RAM Product startup messages The LCD display contains different messages depending upon the progress of the boot process Table 5 3 Product startup messages Message Cause Solution blank Boot block failure Use the power switch to turn the power to the product off Check all wire harness blank display for many seconds after connectors and FFCs to make sure that power on they are firmly connected Replace the formatter Boot Code Control code failure Replace the formatter Hewlett Packard The product is starting up Wait for the Ready message Ready Startup is complete and the product is Begin using the product ready for use RAM
48. environment in which the print media was stored is too humid or too dry Solve paper handling problems 159 Where to look for jams Jams can occur in these locations e Inthe automatic document feeder ADF e In input areas e In output areas e Inside the product Find and remove the jam by using the instructions on the following pages If the location of the jam is not obvious first look inside the product Loose toner might remain in the product after a jam This problem typically resolves itself after a few sheets have been printed Clear jams from the ADF Occasionally media becomes jammed during a fax copy or scan job A CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF 1 Open the ADF lid 2 Carefully remove jammed media Gently try to remove the page without tearing it 160 Chapter 7 Solve problems ENWW 3 Close the ADF lid Clear jams from the input tray areas A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product amp NOTE Depending on where the jam is located
49. fax might work on a VoIP network it can fail when the following events occur e Internet traffic becomes heavy and packets are lost misplaced or out of order e Latency the time it takes for a packet to travel from its point of origin to its point of destination becomes excessive If you experience problems using the fax feature on a VoIP network ensure that all of the product cables and settings are correct Configuring the speed setting to Medium Slow or can also improve your ability to send a fax over a VoIP network If you continue to have problems faxing contact your VoIP provider 184 Chapter 7 Solve problems ENWW Service mode functions NVRAM initialization An NVRAM initialization will return the following device settings to the factory set defaults e All menu settings including the fax header and company name e Fax numbers and names that are associated with one touch keys and speed dial codes Additionally all faxes stored in memory are cleared Perform an NVRAM initialization 1 On the product control panel press Setup 2 Use the arrows buttons to select Service and then press OK 3 Use the arrows buttons to select Restore defaults and then press OK When the NVRAM initialization process has been completed the device control panel shows the Ready message Super NVRAM initialization A Super NVRAM initialization will return all of the device settings to the factory set defaults generic product mode A
50. formatter from the sheet metal shield Mount the replacement formatter on this shield Figure 6 85 Removing the formatter 4 of 4 ENWW Product base 123 Scanner support frame 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 85 e Leftcover See Side covers on page 110 e Rear cover and fuser cover See Rear cover and fuser cover on page 113 e Print cartridge door See Print cartridge door on page 112 e Frontcover See Front cover on page 115 2 Remove six screws callout 1 A CAUTION Be careful not to drop any screws into the product Gj NOTE f you turn over the scanner support frame after you remove it the two scanner cushions might fall out and be misplaced Figure 6 86 Removing the scanner support frame 1 of 4 124 Chapter 6 Removal and replacement ENWW 3 Rotate the gear drive bracket until the retainer on the gear drive arm aligns with the opening in the bracket and remove the bracket Figure 6 87 Removing the scanner support frame 2 of 4 4 Lift the scanner support frame up and off of the product Figure 6 88 Removing the scanner support frame 3 of 4 ENWW Product base 125 5 If you are removing the scanner support frame in order to gain access to the fuser remove two screws callout 3 and the chassis reinforcement plate callout 4 Figure 6 89 Removing the scanner support frame 4 of 4 126 Chapter6 Removal and replace
51. frequently the result of problems in the print cartridge Use the following checklist to make sure that the print cartridge still works Make sure that the cartridge sealing tape has been removed Make sure that the print cartridge is seated correctly Check the print cartridge to see if it has been disassembled or refilled Inspect the print cartridge to see if toner is leaking through worn seals Co D DO Check the surface of the photosensitive drum in the cartridge to see if it has been damaged or scratched Touching the drum contaminates the photosensitive surface and can cause spotting and image defects Q Blurred areas on printed pages indicate that the photosensitive drum in the cartridge has been overexposed to light Because overexposure to light causes permanent damage to the photosensitive drum the cartridge should be replaced If the errors persist replace the print cartridge before further troubleshooting the image defects To redistribute the toner in the print cartridge Before installing a new print cartridge or when the toner begins to run low gently rock the print cartridge back and forth to redistribute the toner Identify and correct print defects Use the checklist and print quality issues charts in this section to solve print quality problems Print quality checklist General print quality problems can be solved by using the following checklist 1 Make sure that the paper or print media that you are using
52. is empty are stored in memory and will print after the tray has been refilled The receive to PC option might be selected and faxes are being received by the computer Check to determine whether the computer is receiving faxes The product has encountered an error The autoreduction setting might not be set correctly Check the control panel for an error message and then see Fax error messages on page 190 Turn on the autoreduction setting The incoming faxes might have been sent on larger media Adjust the autoreduction setting to allow larger pages to be printed on one page Received faxes are too light are blank or have poor print quality The product ran out of toner while printing a fax The product stores the most recently printed faxes The amount of memory that is available determines the actual number of faxes stored for reprinting As Soon as possible replace the print cartridge and then reprint the fax The fax that was sent was too light Contact the sender and have the sender resend the fax after altering the contrast settings Solve fax problems 201 Performance problems Problem Cause Solution Faxes are transmitting or being received very slowly The fax might be very complex such as one with many graphics Complex faxes take longer to be sent or received Breaking longer faxes into multiple jobs and decreasing the resolution can increase th
53. lower Link coupling top Guide tray right Screw D Guide tray left Screw with washer M3x8 Motor stepping dc Speaker assembly Part number RC1 1953 000CN RC1 2485 000CN RC1 2494 000CN RC1 8390 000CN XA9 1670 000CN RC1 8389 000CN XA9 1420 000CN RK2 0777 000CN RM1 3410 000CN Product base 231 Alphabetical parts list Table 8 18 Alphabetical parts list Description Part number Table and page Bushing RC1 1953 000CN Internal components 3 of 3 on page 231 Control panel assembly Asian RM1 5179 000CN ADF components on page 215 Control panel assembly Western RM1 5178 000CN ADF components on page 215 Control panel overlay See Control panel External assemblies overlay on page 207 on page 213 Cover front RL1 1160 000CN External covers printer on page 223 Cover left scanner RM1 3076 020CN ADF components on page 215 Cover left Cover rear RC1 8373 000CN RC1 2474 020CN External covers printer on page 223 External covers printer on page 223 Cover right scanner RM1 3077 000CN ADF components on page 215 Cover right RC2 5800 000CN External covers printer on page 223 Cover top RC2 5792 000CN ADF components on page 215 Cover top scanner support frame RL1 1161 000CN External covers printer on page 223 Delivery tray assembly RM1 3059 000CN
54. meets specifications Generally smoother paper provides better results 2 Ifyou are using a special print media such as labels transparencies glossy paper or letterhead ensure that you have configured the product to printed by the correct type 3 Try printing from a different program If the page prints correctly the problem is with the program from which you were printing 4 Restart the computer and the product and try printing again General print quality issues The following examples depict letter size paper that has passed through the product short edge first These examples illustrate problems that would affect all of the pages that you print The topics that follow list the typical cause and solution for each of these examples 170 Chapter 7 Solve problems ENWW Problem Print is light or faded Cause The media might not meet HP specifications Solution Use media that meets HP specifications Aa Cc Aa Cc Aa Cc Aa Cc Aa Cc Toner specks appear The print cartridge might be defective or low Remove the print cartridge and then gently rock it back and forth to redistribute the toner Rinstall the cartridge and send the job again If the print cartridge is not low or empty inspect the toner roller to see if the roller is damaged If it is replace the print cartridge If the error persists replace the print cartridge See Print cartridge on page 33 If the whole pag
55. menu on the control panel See Control panel menus on page 13 Page description How to print the page Configuration page 1 On the product control panel press Setup Shows the current settings and product properties 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Config report and then press OK A second page also prints On that page the Fax Settings section provides details about the product fax settings Demo page 1 On the product control panel press Setup Contains examples of text and graphics 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Demo page and then press OK Menu map 1 On the product control panel press Setup Shows the control panel menus and available settings 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Menu structure and then press OK Fax reports For information about fax logs and reports see Fax logs and reports on page 194 26 Chapter 4 Manage and maintain ENWW Use the HP Toolbox software E NOTE You must perform a full software installation to use the HP Toolbox HP Toolbox is a software program that you can use for the following tasks e Check the product status e Configure the product settings e Configure pop up alert messages e X View troubleshooting information e View online documentation View HP Toolbox
56. ne E i BD i CNTO sensor CNT1 P i i ACC Photosensitive DEC drum ic AE Formatter Engine f F ing controller Four sided Scanner motor ocusing lens PCB mirror ENWW Product base functions 45 Power system on the power supply assembly The power supply assembly supplies the AC DC and high voltage power supply circuits AC power distribution The AC power circuitry supplies AC voltage whenever the power cord is connected to the AC power source and the power switch is on The AC voltage is distributed to the DC power supply circuitry and to the AC driver circuitry which controls AC voltage to the fuser assembly heating element DC power distribution The DC power distribution circuitry located on the printer product base power assembly distributes 3 3 Vdc 5 Vdc and 24 Vdc as shown in Table 5 4 DC power distribution on page 46 Table 5 4 DC power distribution 3 3 Vdc ECU sensors formatter 5 Vdc Control panel 24 Vdc Main motor laser scanner motor ADF motor solenoid high voltage power supply fuser safety circuit door switch Overcurrent overvoltage There are two overvoltage devices in this product e Fuse F101 provides overcurrent protection for the fusing system circuitry e Fuse F102 110 V product models only provides overcurrent protection to the product DC power supply circuitry You can check or replace the fuses by removing the left cover amp
57. o Make sure that the fax cord is installed in the correct port The fax cord must be plugged into the ine port e What type of telephone line is being used o Dedicated telephone line a unique telephone line that is assigned to receive or send a fax The fax cord must be plugged into the ine port o Shared telephone line a telephone line that receives or sends voice calls and faxes A single shared telephone line can perform only one function at a time A fax cannot be sent while someone is talking on the telephone or while a computer is connecting to the Internet o Roll over lines a telephone system feature that allows an incoming call to be forwarded to the next available telephone line used with multiple telephone line systems Try attaching the device to the first incoming telephone line The product will answer the telephone after it rings the number of times that is specified in the product rings to answer setting o PBX system a business environment telephone system Standard home telephones and the product use an analog telephone signal Some PBX systems are digital and might be incompatible with standard telephones and with products such as the HP LaserJet M1319f o Distinctive ring service a telephone system feature that can allocate two telephone numbers to one physical line and then assign a distinctive ring pattern to each number Make sure that the device is set to respond to the correct distinctive ring pattern that the
58. on page 35 If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Print cartridge on page 33 172 Chapter7 Solve problems ENWW Problem Cause Solution The printed page contains The media might not meet HP specifications Use a different paper such as high quality misformed characters paper that is intended for laser printers If characters are incorrectly formed so that Verify that the problem also occurs on the NaBDpbcc they produce a wavy effect the laser scanner configuration page If so contact HP See AGBP might need service www hp com support ljm1319 or the AaBbCc support flyer that came in the product box ZaBobcc ZNaBobcc ZNaBobcc The printed page is curled or The product is not set to print on the type of In the printer driver make sure the wavy media on which you want to print appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media The media might have been in the inputtray Turn over the stack of media in the tray too long Also try rotating the media 180 in the input tray The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers Both high temperature and humidity can Check the product environment cause paper curl The fuser temperature might
59. operations 41 pulse dialing 62 regional versions 60 removing 122 ring detect 62 safety isolation 60 safety protection circuitry 60 fax subsystem fax card 60 Faxtab 28 FCC compliance 250 features product 3 feed assembly drive rollers 49 feed system paper ADF 54 product base 49 feeding problems troubleshooting 166 field replaceable units FRUs removing 65 replacing 65 file system format 187 Finnish laser safety statement 256 firmware updates 36 version number 187 flash memory fax 63 flat flexible cables part numbers 215 232 237 focusing lenses operations 48 formatter and fax card part numbers 224 connectors 152 diagrams 147 operations 41 removing 122 frame assembly 216 fraud hotline 32 Index 261 front cover partnumber 223 232 237 removing 115 fuser cover removing 113 exit rollers 50 locating 145 operations 49 removing 134 warranty 243 fuses overcurrent protection F101 F102 46 fusing stage image formation process 49 G Getting Started Guide 2 210 glass cleaning 35 36 gray background troubleshooting 172 guide assembly 218 guides See documentation H half self test functional check 142 handset port locating 6 product base removing 99 heating element check 143 high voltage power supply checking 143 operations 47 hinge tool part number hook state fax 61 hook switch control 62 HP Customer Care 243 HP Customer Care Online 210 HP Director 9 HP fraud hotline 32 HP
60. or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WAR
61. panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select All faxes and then press OK 4 Use the arrow buttons to select Error correction and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Change the fax speed The fax speed setting is the modem protocol that the product uses to send faxes It is the worldwide standard for full duplex modems that send and receive data across telephone lines at up to 33 600 bits per second bps The factory set default for the fax speed setting is High V 34 You should change the setting only if you are having trouble sending a fax to or receiving a fax froma particular device Decreasing the fax speed might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection d 2 3 4 5 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select All faxes and then press OK Use the arrow buttons to select Fax Speed and then press OK Use the arrow buttons to select a speed setting and then press OK Problems sending faxes ENWW Problem Cause Solution The document stops feeding in the The maximum length of a page that you Print the document on shorter media middle of faxing can load is 381 mm 15 inches Faxing of a longer page
62. screw first turn it counterclockwise to align it with the existing thread pattern and then carefully turn it clockwise to tighten Do not overtighten If a self tapping screw hole becomes stripped repair the screw hole or replace the affected assembly Electrostatic discharge A ia CAUTION ESD Some parts are sensitive to electrostatic discharge ESD Look for the ESD reminder when removing product parts Always perform service work at an ESD protected workstation or mat If an ESD workstation or matis not available ground yourself by touching the sheet metal chassis before touching an ESD sensitive part Protect the ESD sensitive parts by placing them in ESD pouches when they are out of the product 66 Chapter 6 Removal and replacement ENWW Required tools e 2 Phillips screwdriver with a magnetic tip and a 152 mm 6 inch shaft length e Small flatblade screwdriver e Long flatblade screwdriver e 8 and 10 torx screwdrivers e Needle nose pliers e ESD mat if one is available e Penlight optional CAUTION Always use a Phillips screwdriver 1 Do not use a pozidrive screwdriver 2 or any motorized screwdriver These can damage screws or screw threads CAUTION Do not pull directly on the wires to disconnect them Always pull on the plastic body of a connector to avoid damaging the connector wires Figure 6 1 Phillips and pozidrive screwdriver comparison Types of screws A ENWW WARNING
63. staples Also do not load photographs small originals or fragile originals into the ADF Media handling problems Use the information in this section when the product experiences media handling problems Print media guidelines For best results make sure that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges For best quality printing use a smooth type of paper Generally smoother media produces better results If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper Do not use media that is designed for inkjet printers only Use media that is designed for laser printers Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised or embossed letterhead The product uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second A CAUTION Failure to follow these guidelines could cause jams or damage to the product ENWW Solve paper handling problems 165 Solve print media problems The following problems with media cause print quality deviations jamming or even damage to the product Problem Cause Solution Poor print quality or ton
64. subassemblies or problem solving at the component level Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses always use the provided wire loops lance points or wire harness guides Warnings cautions notes and tips A WARNING Turn the product off wait 5 seconds and then remove the power cord before attempting to service the product If this warning is not followed severe injury can result as well as damage to the product The power must be on for certain functional checks during problem solving However the power supply should be disconnected during parts removal Never operate or service the product with the protective cover removed from the laser scanner assembly The reflected beam although invisible can damage your eyes The sheet metal parts can have sharp edges Be careful when handling sheet metal parts CAUTION Do not bend or fold the flat flexible cables FFCs during removal or installation Also do not straighten pre folds in the FFCs You must make sure that all FFCs are fully seated in their connectors Failure to fully seat an FFC into a connector can cause a short circuit in a PCA NOTE To install a self tapping
65. the wire harness through the hole in the chassis and remove them from the wire retainers Figure 6 32 Removing the scanner assembly 13 of 14 14 Rotate the scanner assembly toward the rear of the product until the rear hinges clear the chassis hinge pins Lift the scanner assembly off of the product base NOTE Do not lose the two scanner cushions located in the scanner support frame callout 7 left side location shown Figure 6 33 Removing the scanner assembly 14 of 14 92 Chapter 6 Removal and replacement ENWW Scanner assembly top cover 1 Remove the following assemblies or components e Scanner assembly See Scanner assembly on page 85 e Scanner side covers See Scanner side covers on page 76 2 Remove four screws callout 1 A CAUTION The PCB is an ESD sensitive component Figure 6 34 Removing the scanner assembly top cover 1 of 4 e ENWW Scanner assemblies 93 3 Feed the FFCs the wire connectors and the ground strap through the opening in the scanner assembly base A CAUTION Examine how the FFCs and wire harnesses are routed before moving them Do not bend or fold the FFCs during the removal or reinstallation process Figure 6 35 Removing the scanner assembly top cover 2 of 4 gt E X Reinstallation tip When reinstalling the FFCs make sure that the ferrites snap into the clips in the base 4 Remove the two left side mounting screws callo
66. the wire harnesses and FFCs from the wire looms and disconnect one wire harness connector callout 9 from the laser scanner Remove the ECU Figure 6 95 Removing the ECU 6 of 6 E i ef e Ze anne 7 130 Chapter 6 Removal and replacement ENWW Laser scanner assembly ENWW 1 Remove the following assemblies Scanner assembly See Scanner assembly on page 85 Left cover See Side covers on page 110 Rear cover and fuser cover See Rear cover and fuser cover on page 113 Print cartridge door See Print cartridge door on page 112 Front cover See Front cover on page 115 Scanner support frame See Scanner support frame on page 124 ECU See Engine controller unit ECU on page 127 Remove four screws callout 1 Remove the laser scanner assembly Figure 6 96 Removing the laser scanner assembly AL RAYO ALT TUNA MAKYMATTOMALLE ALA KATSO SATEESEEN Product base 131 Main motor 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 85 e Formatter See Formatter and fax card on page 122 e Leftcover See Side covers on page 110 e Rear cover and fuser cover See Rear cover and fuser cover on page 113 e Print cartridge door See Print cartridge door on page 112 e Frontcover See Front cover on page 115 e Scanner support frame See Scanner support frame on page 124 e ECU See Engine controller unit ECU on page 127 e Laser s
67. to 6 moisture content Use long grain paper Print is skewed crooked The media guides might be incorrectly adjusted Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove all media from the tray and then return some of the media to the tray The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The media might have been fanned before it was loaded Load media that was not fanned Loosen ream by twisting paper stack Media might be too dry Load new paper that was stored properly 166 Chapter 7 Solve problems ENWW Problem Cause Solution The product does not pull The product might be in manual feed mode e f Manual feed appears on the product media from the media input control panel display press OK to print tray the job e Verify that the product is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Contact HP See www hp com support ljm1319 or the support flyer that came in the product box The paper length adjustment control in tray 1 Adjust the paper length adjustment
68. troubleshooting 154 overlay partnumbers 207 removing 81 secondary service menu 187 service menu 186 supplies status checking from 31 top cover removing 79 troubleshooting display problems 154 control panel overlay part number 213 232 238 control panel troubleshooting display problems 181 controller PCA 44 controls hook switch control 62 copy quality resolution 4 copy quality test 69 copying media troubleshooting 176 operations 41 quality troubleshooting 175 setup menu 14 size troubleshooting 178 troubleshooting 178 260 Index covers part numbers 227 233 236 covers removing front 115 fuser 113 print cartridge 112 rear 113 scanner side 76 scanner top 93 side 110 top 96 CPU formatter 41 creases troubleshooting 173 crooked pages 166 173 curled media 173 186 current control fax line 62 cushions scanner installing 105 part numbers 223 234 236 Customer Care Online 210 customer support online 243 repacking device 244 D dark copying 176 data communication operations 41 data path fax 61 DC bias 48 DC controller PCA 44 DC power distribution 46 dedicated telephone line for faxing 188 defaults restoring 186 defaults restoring factory set 185 delivery sensor paper PS803 50 51 delivery delay jams 51 delivery stationary jams 51 demo page printing 26 density operations 47 troubleshooting 171 developing roller 47 developing stage image formation process 48 device detecti
69. yield for the standard black print cartridge is 2 000 pages in accordance with ISO IEC 19752 Actual yield depends on specific use Hi Speed USB 2 0 port and one telephone handset port V 34 fax modem and 4 megabyte MB flash fax storage memory Two RJ 11 fax phone cable ports 32 MB random access memory RAM 30 page automatic document feeder ADF Integrated telephone handset Features table Performance e Printsletter size pages at speeds up to 19 ppm and A4 size pages at speeds up to 18 ppm Print quality e Prints at 600 dots per inch dpi and FastRes 1200 dpi e Includes adjustable settings to optimize print quality e Full functionality fax capabilities with a V 34 fax includes a phone book fax tel and delayed fax features e 4 MB flash fax storage memory ENWW Product configuration 3 4 Copy e Copies at 300 dots per inch dpi Scan e Provides 600 pixels per inch ppi full color scanning Memory e Includes 32 megabyte MB random access memory RAM Paper handling 30 page ADF Priority input tray holds up to 10 pages Tray 1 holds up to 250 sheets of print media or 10 envelopes Output bin holds up to 100 sheets of print media Printer driver features FastRes 1200 produces 1200 dots per inch dpi print quality for fast high quality printing of business text and graphics Interface connections Hi Speed USB 2 0 port Two RJ 11 fax phone cable ports E
70. 00CN Cover left External covers printer on page 223 RC1 8389 000CN Guide tray left Internal components 1 of 3 on page 227 RC1 8389 000CN Guide tray left Internal components 3 of 3 on page 231 RC1 8390 000CN Guide tray right Internal components 1 of 3 on page 227 236 Chapter8 Parts Table 8 19 Numerical parts list continued Part number Description Table and page RC1 8390 000CN Guide tray right Internal components 3 of 3 on page 231 RC1 8413 000CN Scanner media lever lever pressure convert Guide assembly on page 219 RC2 5792 000CN RC2 5800 000CN Cover top Cover right ADF components on page 215 External covers printer on page 223 RF5 3235 000CN Platen white scanner Guide assembly on page 219 RK2 0777 000CN Motor stepping dc Internal components 3 of 3 on page 231 RK2 1214 000CN Flat flexible cable FFC scanner ADF components on page 215 RL1 0266 000CN Roller pickup printer product base Internal components 1 of 3 on page 227 RL1 0376 000CN Sheet grounding scanner ADF components on page 215 RL1 1160 000CN Cover front External covers printer on page 223 RL1 1161 000CN RM1 0885 000CN Cover top scanner support frame Pickup roller assembly scanner External covers printer on page 223 Frame assemb
71. 1 Make sure that USB cable is no longer than 2 meters 6 feet 2 Make sure that both ends of the USB cable are connected 3 Make sure that the cable is a USB 2 0 Hi Speed certified cable 4 If the error persists use a different USB cable 182 Chapter 7 Solve problems ENWW Solve DSL problems A digital subscriber line DSL uses digital technology over standard copper phone wires These DSL services rely on an AM signal The product is a Group 3 fax device which operates below the DSL capability and is not directly compatible with digital signals However if the configuration is specified during the DSL line setup the signal on a DSL line can be separated so that some of the bandwidth is used to transmit an analog signal for voice and fax while the remaining bandwidth transmits digital data Split the signal to use both the telephone or fax and the computer on the same line and at the same time NOTE Notall printers and faxes are compatible with DSL services HP does not guarantee that the HP LaserJet product will be compatible with all DSL service lines or providers The DSL modem requires a high pass filter When DSL service is installed the service provider sometimes supplies a splitter which includes a low pass filter for the normal phone wiring If not the user should contact the DSL provider to request a filter or splitter so that a fax modem can operate on the line NOTE HP recommends discussing the DSL line se
72. 1 009CN BH3X6 XB4 7300 609CN Screw P M4x10 XB4 5401 005CN Used to secure metal to plastic Screw tapping binding M3X6 XB4 5300 609CN Used to secure head anything to plastic io M3X8 XB4 7300 805CN Screw D M3X6 XA9 1670 000CN Used to secure metal components to metal components for example a ground wire to the frame 6mm 8mm 10mm 12mm M3 MA bet aes o O ENWW Parts lists and diagrams 211 Scanner components and handset External assemblies Figure 8 1 External assemblies 212 Chapter8 Parts ENWW ENWW Table 8 8 External assemblies Description Pickup tray assembly scanner Control panel overlay Tray delivery HP jewel Handset telephone Part number Qty RM1 3419 000CN 1 See Control panel overlay on page 207 RM1 8443 000CN 1 7121 8043 1 CB536 60102 1 Scanner components and handset 213 ADF components Figure 8 2 ADF components ENWW 214 Chapter 8 Parts ENWW Table 8 9 ADF components 8A 8B 8B DC 10 11 Description Sheet grounding scanner Screw tap M4X10 Cover left scanner Cover right scanner Flat flexible cable FFC scanner Cover top Control panel assembly Western Control panel assembly Asian Screw tap M4X10 Scanner link assembly right Spring tension scanner Scanner link assembly left Part number RL1 0376 000CN XB4 5401 009CN RM1 3076 020CN RM1 3077 000CN RK2 1214 000CN RC2
73. 3 x 9 49 inches v vc Envelope DL 110 x 220 mm 4 33 x 8 66 inches v Y Envelope C5 162 x 229 mm 6 93 x 9 84 inches v vo Envelope B5 176 x 250 mm 6 7 x 9 8 inches v v Envelope Monarch 98 x 191 mm 3 9 x 7 5 inches v v Postcard 100 x 148 mm 3 94 x 5 83 inches v v Double postcard 148 x 200 mm 5 83 x 7 87 inches v v 22 Chapter3 Paper and print media ENWW Load paper and print media Priority input tray ENWW The priority input tray is accessed from the front of the product The product prints from the priority input tray before attempting to print from tray 1 The priority input tray holds up to 10 sheets of 75 g m 20 Ib media or one envelope one transparency or one card You can use the priority input tray to print the first page on media different from the remainder of the document Media guides ensure that the media is correctly fed into the product and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width of the media that you are using Load paper and print media 23 Tray 1 Tray 1 holds up to 250 pages of 75 g m 20 Ib paper or fewer pages of heavier media 25 mm 0 9 in or less stack height Load media with the top forward and the side to be printed on facing down Media guides ensure that the media feeds correctly into the product and that the print is not skewed Tray 1 has side and rear media guides When loading media adjust the me
74. 5 sssssssssssseeneeeeneen menn nennen nnne nnns 120 Removing the power supply 5 of 5 ssssssssssssseeseeeeeeen mener nnne nennen nnns 121 Removing the formatter 1 of A eebe ENNEN nete eene eaae re Lea aen Rd e e aee 122 Removing the formatter 2 of A 122 Removing the formatter 3 of A 123 Removing the formatter 4 of 4 accede ute etae eet nnne ed da a dois 123 Removing the scanner support frame 1 of Ai 124 Removing the scanner support frame 2 of A 125 Removing the scanner support frame 3 of Ai 125 Removing the scanner support frame 4 of Ai 126 Removing thie ECU 1 of 6 aere eti deett ine e eter dee nad eere eroe de e eode ee id de 127 Removingthe ECU 2 of 6 Lee ie t geselleg 128 Removing the ECU 9 of 6 demde ede hee erra CRM 128 Removing the ECU 4 0f 6 occ arce etae o ee ei t dt v aed itive bet ea tions 129 Removing the ECU 5 of Z iten a EE e Re dns 129 Removing the ECU 6 Of 6 iiie teret na Ies edd HARE RRA 130 Removing the laser scanner assembly ssssssssssssse enemies 131 Removing the main motor 1 of 2 132 Removing the main motor 2 of 21 133 Removing the fuser assembly 1 of 2 134 Figure 6 100 Removing the fuser assembly 2 of 2 135 Removing the paper pickup assembly ssssssssssssssessseeeer e eene 136 Maj r eeleren CTT 145 Solenoid sensors switches and motor cecceeeeeseecceeceeaeeeeeeeeaneeseeeeeceaeeeeeeeaeaa
75. 5792 000CN RM1 5178 000CN RM1 5179 000CN XB4 5401 009CN RM1 0897 000CN RU5 2885 000CN RM1 0896 000CN Scanner components and handset 215 Frame assembly Figure 8 3 Frame assembly ENWW 216 Chapter8 Parts ENWW Table 8 10 Frame assembly Ref All 13 Description Frame assembly Screw P M4X10 Pickup roller assembly scanner Part number Qty RM1 3063 000CN 1 XB4 5401 005CN 1 RM1 0885 000CN 1 Scanner components and handset 217 Guide assembly Figure 8 4 Guide assembly ENWW 218 Chapter8 Parts Table 8 11 Guide assembly Ref Description Part number Qty All Guide assembly scanner RM1 3066 000CN 1 1 Screw self tapping M4X10 XB4 5401 009CN 5 2 Screw D M3X6 XA9 1670 000CN 1 6 Screw self tapping binding head M3X8 XB4 7300 805CN 1 8 Scanner media lever torsion spring lever pressure convert RC1 2544 000CN 1 9 Scanner media lever lever pressure convert RC1 8413 000CN 1 13 Spring compression white platen RU5 2196 000CN 3 14 Platen white scanner RF5 3235 000CN 1 20 Separation pad assembly scanner RM1 0890 000CN 1 20A Separation pad set scanner RM1 0891 000CN 1 Er NOTE The separation pad set and the separation pad assembly are two different assemblies The separation pad set consists of the pad clear plastic sheet and the pad cover The separation pad set is a user replaceable assembly The separation pad assembly consists of the separation lever
76. 66 stationary jams 51 status alerts 27 fax job 13 supplies checking 31 viewing 27 STBY Standby period 40 stepping motor part number 227 stored fax pages 62 storing environmental specifications 247 fax pages in flash memory 62 print cartridges 32 strategy parts removal 66 parts replacement 66 streaks troubleshooting 171 supplies HP fraud hotline 32 non HP 32 ordering 30 204 recycling 32 replacing print cartridges 33 status checking 31 status viewing 27 storing 32 support online 30 243 repacking device 244 technical 210 support frame scanner removing 124 spring 73 supported drivers 9 media 22 operating systems 8 print drivers 9 surge protection and faxing 189 switches diagrams 146 System setup menu 18 T technical support online 243 repacking device 244 Technical Training 210 telephone line splitters and faxing 188 line types for faxing 188 number for HP fraud hotline 32 Telephone Consumer Protection Act 251 temperature specifications environment 247 tests control panel buttons 187 control panel display 187 copy quality 69 drum rotation 141 fax quality 70 half self functional check 142 heating element 143 high voltage power supply 143 Index 267 post service 69 print quality 69 text troubleshooting 173 timing diagrams 148 TIP operations 58 toner image formation operations 48 loose troubleshooting 172 redistributing 170 scatter troubleshooting 174 smeared troubleshooting
77. 8 After performing Servie ERE 69 ENWW V Postservice TESTIS ic fees ied a a a a aa Mete st v Md etu du OC ENDS E 69 Test 1 print quality test sssenmm em 69 Test 2 copy quality tes EE 69 Test 3 fax quality test sssssssseenm emm 70 Parts removal Order ctn ene ARR SEENEN GRE RR FRE TERR NENNEN Ade ddastaaaaceavannas 71 Scanner assemblies et a RENE TR E IRAN ER dC ANE ELM CARE UD AQ Mea UNO eataa LET N AE 73 Link assemblies and scanner support frame spring ssssse 73 Scanner SIDE COVENS esterne eie Gass pe RT ORE a EFT PIA E e on HEU a E ERE O Pe Crea 76 Te E tee EE ET 78 Top cover control panel nont Rte re pe e RR a aiaa aia iaa iaaa 79 Control panel assembly 2 5 rt dette eei an eese tuae questa ue diced Ro eee bae Renata 81 Media lever and media lever torsion spring esssee m 82 Separation pad assembly sssssssssssssssssssssseeereneneeene enemies 83 Scanner assembly fette tarte ee dite ee dE deer ead ku axe tu dee Ee 85 Scanner assembly top cover eee 93 Top cover assembly EE 96 PICKUD co TTE 97 White platen me m 98 Product base adi esee tete iad rece e i eden EE ERE e Te rennen RENE Ee SEA 99 TAMAS SE m PC M 99 Separa toM pad TE 100 Print caridge uL 101 PICKUP ro cm 102 Installing the scanner cushions
78. 9 inches 10 kg 22 Ib Electrical specifications A CAUTION Power requirements are based on the country region where the product is sold Do not convert operating voltages This will damage the product and void the product warranty Table B 2 Electrical specifications Item 110 volt models 230 volt models Power requirements 110 to 127 V 10 220 to 240 V 1096 50 60 Hz 2 Hz 50 60 Hz 2 Hz Rated current 4 5A 2 6A Power consumption Table B 3 Power consumption average in watts Product model Printing Copying Ready Sleep 5 Off HP LaserJet M1319f 290W 225W DW 0 1 W Values are based on preliminary data See www hp com support ljm1319 for current information Power reported is highest values measured using all standard voltages Instant on fuser technology Recovery time from Ready Sleep to start of printing 8 5 seconds Maximum heat dissipation for all models in Ready mode 45 BTU hour N w ES a 246 Appendix B Specifications ENWW Environmental specifications Table B 4 Environmental specifications Recommended Operating Storage Temperature 15 to 32 5 C 15 to 32 5 C 20 to 40 C 59 to 90 5 F 59 to 90 5 F 4 to 104 F Relative humidity 1096 to 8096 1096 to 8096 95 or less 1 Values are subject to change Acoustic emissions ENWW Table B 5 Acoustic emissions Sound Power Level Decla
79. Because the installation process varies the VoIP service provider will have to assist in installing the product fax component Although a fax might work on a VoIP network it can fail when the following events occur e Internet traffic becomes heavy and packets are lost e Latency the time it takes for a packet to travel from its point of origin to its point of destination becomes excessive If you experience problems using the fax feature on a VoIP network ensure that all of the product cables and settings are correct Configuring the Fax Speed setting to Medium V 17 or Slow V 29 can also improve your ability to send a fax over a VoIP network If you continue to have problems faxing contact your VoIP provider The fax subsystem The formatter fax card firmware and software all contribute to the fax functionality The designs of the formatter and fax card along with parameters in the firmware determine the majority of the regulatory requirements for telephony on the product The fax subsystem is designed to support V 34 fax transmission lower speeds such as V 17 fax and older fax machines Fax card in the fax subsystem Two versions of the fax card are used in the HP LaserJet M1319 MFP One is used in the North American South American and Asian countries regions The other is used primarily in European countries regions The fax card contains the modem chipset DSP and CODEC that controls the basic fax functions of ton
80. CAUTION Performing a Super NVRAM initialization will reset the user set password to the factory default 0000 E NOTE When the product is turned on you will be prompted to select the language and country region setting before the product will initialize 1 Turn off the product 2 Simultaneously press and hold the Cancel button and the right arrow button gt and then turn on the product 3 Waituntil the message Permanent storage init appears and then release the Cancel and left arrow buttons Password reset or bypass e To reset a user set password to the factory default 0000 perform a Super NVRAM initialization See Super NVRAM initialization on page 185 e Toaccess the product menus without returning the device settings to factory defaults use the bypass password 12345678901234567 ENWW Service mode functions 185 Service menu NOTE An asterisk symbol next to a service submenu option indicates that this is the current setting for that option Access the service menu OF ge button Press the Setup button Use the arrow buttons to select Main Menu Service and then press OK Use the arrow buttons to select the desired secondary service option and then press the OK 4 Use the arrow buttons to select the desired submenu option and then press OK Service menu item Submenu option Description Print T 30 trace At end of call Use a T 30 trace report to
81. DNA Lost eng ezt 7 sss my vg taos oe ne zemos ZOvC LINH SNS ZMA vozr 9220 2 IB vous D i Cer szamos nH Zos Ton szaios avus zanos ES set let 1e ame n ons Z08Sd e 920 25 O44 kee Sorc LWH SNS Md dOL oer epoueo ziet Lv opereiert mm LINA v4 areas va Lors ua EY d d men Abde K torni END NIVW ziipes tet genii eli re f HOLIMS Daag m ges HalvaH ENWW Formatter PCA and fax card connectors Figure 7 8 Formatter connections 9 po pe H WR Im O ba m2 123 W J1 J22 O J19 E J O Table 7 2 Formatter connections Name Connection P4 ADF J1 USB J2 Speaker J6 Fax card J16 Scanner CIS J19 Engine solenoid J20 Control panel J21 Engine power J22 Engine J23 Handset 152 Chapter 7 Solve problems ENWW Figure 7 9 Fax card connections IN J2 Table 7 3 Fax card connections Connection Formatter J2 Fax ports ENWW Problem solving diagrams 153 Control panel messages The majority of the contr
82. Feed control 1 Of 2 1 eredi dee ote ersetzen aL ee nt Loa eie 54 giis KoelnteMParePap t M M 55 Optical System TOT 2 PT 56 iB oie IE3nBrAPpam 57 Phillips and pozidrive screwdriver comparison ssssssssssssenen eee 67 Parts removal tree scanner assembly ssssssssssssssssssee eene nns 71 Parts removal tree product base sse nennen nenne nene enne nensi sisse sanas sns 72 Removing the link assemblies and scanner support frame spring 1 of 4 ssseueusessee 73 Removing the link assemblies and scanner support frame spring 2 of Ai 74 Removing the link assemblies and scanner support frame spring 3 of Ai 74 Removing the link assemblies and scanner support frame spring 4 of Ai 75 Removing the scanner side covers 1 of 2 76 Removing the scanner side covers 2 of 2h nennen nnns 77 Removing the separation pad tet nho tix nn ode eeedudeasasandiedlansanddeecuarausuaduensaaddeases 78 Removing the top cover control panel 1 of 3 79 Removing the top cover control panel 2 of 3 sss emm ens 79 Removing the top cover control panel 3 of 3 sss emm 80 Removing the control panel assembly 1 of 21 81 Removing the control panel assembly 2 of 21 81 Removing the media lever and media lever torsion spring sssse e
83. HANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Customer support Get telephone support free during your warranty period for Country region phone numbers are on the flyer that was in the your country region box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support ljm 1319 Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic information www hp com go ljm1319 software Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order additional HP service or maintenance agreements www hp com go carepack ENWW Print cartridge limited warranty statement 243 Repack the device If HP Customer Care determines that your device needs to be returned to HP for repair follow the st
84. IBRATION period until the SCAN original document at the scanning scanner and then briefly stops period position SCAN From the end of the brief pause To scan one page of the original Another STAGE period follows if another during the STAGE period until the document page of the original document is present EJECT or following page STAGE in the ADF Otherwise the EJECT period period begins EJECT From the end of the SCAN To clear the last page of the original The product returns to the READY period period until the original document page is document from the scanner at the end of the EJECT period completely ejected from the scanner ENWW Basic operation 39 Sequence of operation product base Table 5 2 Basic sequence of operation product base Period Purpose Remarks WAIT After the product is turned on until To clear the drum surface of potential Detects whether or not the cartridge is the end of the initial rotation of the main and to clean the primary charging roller installed motor STBY Standby From the end of the To pause until the product is ready to WAIT period or the LSTR period until the print pickup command is sent from the formatter Or from the end of the LSTR period until the product is turned off INTR Initial Rotation Period After the To stabilize the photosensitive drum pickup command has been sent from the sensitivity in preparation for printing Also formatter until the media reachesthetop t
85. Internal componierits 2 0f 3 15 dni enee ode o od odi Roi ttt e 229 Internal COMPONENIS 3 EC TEE 231 Alphabetical parts list 22 e d et eat e epe eiie epe e eges eee e redde NEE 232 Numerical ln E 236 Sue Ee ee e 246 Electrical Specifications sss iet th ne aie iain 246 Power consumption average in watts ennemis 246 Environmental specifications 247 ACOUSTIG EMISSIONS TEE 247 ENWW List of figures Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 Figure 5 10 Figure 5 11 Figure 5 12 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 6 5 Figure 6 6 Figure 6 7 Figure 6 8 Figure 6 9 Figure 6 10 Figure 6 11 Figure 6 12 Figure 6 13 Figure 6 14 Figure 6 15 Figure 6 16 Figure 6 17 Figure 6 18 Figure 6 19 Figure 6 20 Figure 6 21 Figure 6 22 ENWW Product configuration block diagrali orisiirisii anana EN eene ennemis 38 Functional block diagram product base 43 Laserscanner Operation ease deed edd dada NRI Ra Ra EDEN Ee dM HU REN RE Ode eut 45 High voltage power supply circuit sssssseeeemm emm ennemis 47 Image formation block diagram 2 rr Lp teas de ees mes acean aad a EES DRAN RR E NER RE RARE Ind 48 Product base paper pallio e ttg edle vnm dete a at ed exire dus Den e pedea 50 Basic operation block diagram sssssesssseeeeeneneenne enne nennen nnne nnn nnns 52 Optical and feed Systems iie geen 53
86. Jet M1319 MFP Getting Provides step by step instructions for installing and setting up the product Started Guide HP LaserJet M1319 MFP Series Provides detailed information for using the product and problem solving Available on the User Guide product CD or in the Windows Program Group if the software is installed on a computer HP ToolboxFX To check the product status and settings and to view problem solving information and online documentation use the HP ToolboxFX You must have performed a complete software installation in order to use the HP ToolboxFX See the user guide for more information about software installation Online Help Provides information about options that are available in the printer drivers To view a Help file open the online Help through the printer driver X mag 2 Chapter 1 Product information ENWW Product configuration Configuration table HP LaserJet M1319f MFP Prints letter size pages at speeds up to 19 pages per minute ppm and A4 size pages at speeds up to 18 ppm Tray 1 holds up to 250 sheets of print media or up to 10 envelopes The priority input tray holds up to 10 sheets of print media Manual two sided duplex printing fax receiving and copying Average
87. Jet M1319f uses a pickup and feed system document transportation and an optical scanning system Figure 5 7 Basic operation block diagram on page 52 shows the relationship of the two systems Figure 5 7 Basic operation block diagram Ir 7 ea d kK Contact image sensor Optical system filter unit PCA Formatter l N A K Pickup feed system 1 4 H l Printer Image scanner A document is placed into the ADF tray When the formatter sends a signal to the optical scanning system the document is picked up and fed into the optical system through a series of rollers and a separation pad The separation pad prevents the pickup system from feeding multiple pages if more than one page is loaded in the ADF tray As the document passes the contact image scanner the scanner illuminates the document The optical scanning system captures and amplifies the reflected light and converts it to a digital signal and then sends the digital signal to the formatter for image processing 52 Chapter5 Operational theory ENWW Figure 5 8 Optical and feed systems ORES 1 1 Optical scanning system 2 ADF pickup and feed system ENWW HP LaserJet M1319f components 53 ADF pickup and feed system The ADF pickup and feed system uses a pickup roller a feed roller and a delivery roller to transport the document into through and out of the optical scanning system The optica
88. Make sure that components are replaced with the correct screw type Using the incorrect screw for example substituting a long screw for the correct shorter screw can cause damage to the product or interfere with product operation Do not intermix screws from removed with one component with the screws removed from another component For a complete list of screw types and part numbers see Screws on page 211 Removal and replacement strategy 67 Service approach Before performing service e Remove all media from the product e Turn off the power using the power switch e Unplug the power cable and interface cable s e Place the product on an ESD mat if one is available If an ESD workstation or mat is not available ground yourself by touching the sheet metal chassis before touching an ESD sensitive part e Remove the print cartridge See Print cartridge on page 101 e Remove the trays and output bins e Remove the handset 68 Chapter 6 Removal and replacement ENWW After performing service Return media to the input tray Plug in the power cable Reinstall the print cartridge Reinstall the trays and output bins Reinstall the handset Post service tests After service has been completed the following tests can be used to verify that the repair or replacement was successful Test 1 print quality test 1 2 3 4 5 6 8 9 Verify that you have completed the necessary reassembly steps Ensure that th
89. RANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function ofthe productto make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL ENWW Hewlett Packard limited warranty statement 241 INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS S
90. See Scanner assembly top cover on page 93 2 Unclip the pickup roller retainer callout 1 and rotate it until the flat sides of the clip align with the mounting slot on the frame assembly Figure 6 40 Removing the pickup roller 1 of 2 3 Lift the right side of the pickup roller shaft out of the mounting slot and then pull it to the right until the left end of the shaft clears the mounting hole on the left side of the frame assembly Figure 6 41 Removing the pickup roller 2 of 2 ENWW Scanner assemblies 97 White platen 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 85 e Scanner assembly top cover See Top cover assembly on page 96 e Top cover assembly See Top cover assembly on page 96 2 Use a small flat blade screwdriver to carefully pry the white platen retainer tabs callout 1 off of the posts on the guide assembly Figure 6 42 Removing the white platen 1 of 2 3 Lift the guide assembly up and off of the white platen Figure 6 43 Removing the white platen 2 of 2 98 Chapter6 Removal and replacement ENWW Product base Your product might not appear exactly as the one shown in the photos in this chapter Although details such as the color of the external panels and covers might be different than your product the procedures in this chapter are appropriate for your product The HP LaserJet M1319f is shown in photos when it is necessary to see differences between t
91. Sets the default number of copies Def Reduce Enlrg Original 100 Sets the default percentage to reduce or enlarge a copied document A4 gt Ltr 94 Ltr gt A4 97 Full Page 91 2 pages sheet 4 pages sheet Custom 25 400 Sets all customized copy settings to the factory default values Restore defaults Table 2 4 Reports menu Menu Item Sub menu item Sub menu item Description Demo page Prints a page that demonstrates print quality 14 Chapter 2 Control panel ENWW Table 2 4 Reports menu continued Menu Item Sub menu item Sub menu item Description Fax Reports Fax Confirmation Never Sets whether or not the product prints a confirmation report after successfully sending or receiving a job Send fax only Receive fax Every fax Fax Error report Every error Sets whether or not the product prints a report after failing to send or receive a job Send Error Receive Error Never Last Call report Prints a detailed report of the last fax operation either sent or received Include 1st page On Sets whether or not the product includes a thumbnail image of the first page of the fax on the report Off Fax Activity log Print log now Print log now Prints a list of the last 50 faxes that have been sent from or received by this product Auto Log Print Auto Log Print Select On to automatically print a report after every fax job Select Off to turn off the automatic print feature PhoneBook report Prin
92. Supplementary documentation and support e Parts lists and diagrams e Scanner components and handset e Product base e Alphabetical parts list e Numerical parts list ENWW 203 Ordering information Order replacement parts supplies and paper from the following Web sites e To order genuine HP parts and accessories go to www hp com buy parts e To order supplies and paper go to www hp com buy suresupply Supplies and hinge tool Item Description Part number Black print cartridge Average yield for the standard print cartridge is approximately 2 000 pages in accordance with ISO IEC 19752 Actual yield depends on specific use Standard Q2612A standard new Q2612 67901 exchange Scanner hinge tool Use this tool to secure the scanner in the 5185 7441 open position when the link assemblies are disengaged Cable and interface accessories Item Description Part number Fax cord Two wire phone cord adapter 8121 0811 Power cord 1 8 meter 6 feet US Canada 8120 8382 Power cord 1 8 meter 6 feet Europe 8121 0516 Power cord 1 8 meter 6 feet Switzerland 8121 0519 Power cord 1 8 meter 6 feet United Kingdom 8121 0517 Power cord 1 8 meter 6 feet Danish 8121 0518 Power cord 1 8 meter 6 feet South America 8121 0520 Power cord 1 8 meter 6 feet Israel 8121 0521 204 Chapter8 Parts Whole unit replacement Use the tables in this section to find the wh
93. TATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Customer self repair warranty service HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases w
94. W 3 Paper and print media e Supported paper and print media sizes e Load paper and print media e Configure trays ENWW 21 Supported paper and print media sizes This product supports a number of paper sizes and it adapts to various media amp NOTE To obtain best print results select the appropriate paper size and type in the print driver before printing Table 3 1 Supported paper and print media sizes Size Dimensions Priority input tray Tray 1 Letter 216 x 279 mm 8 5 x 11 inches Ke wi Legal 216 x 356 mm 8 5 x 14 inches v v A4 210 x 297 mm 8 27 x 11 69 inches v d Executive 184 x 267 mm 7 24 x 10 51 inches vt v A3 297 x 420 mm 11 69 x 16 54 inches A5 148 x 210 mm 5 83 x 8 27 inches v v A6 105 x 148 mm 4 13 x 5 83 inches v v B5 JIS 182 x 257 mm 7 17 x 10 12 inches v v 16k 197 x 273 mm 7 75 x 10 75 inches v v 16k 195 x 270 mm 7 7 x 10 6 inches v v 16k 184 x 260 mm 7 25 x 10 25 inches v ke 8 5 x 13 216 x 330 mm 8 5 x 13 inches ke ke 4x6 107 x 152 mm 4 x 6 inches Ke v 5x8 127 x 203 mm 5 x 8 inches v v 10 x 15 cm 100 x 150 mm 3 9 x 5 9 inches v ke Custom Priority input tray Minimum 76 x127 mm 3 x v v 5 inches Maximum 216 x 356 mm 8 5 x 14 inches 1 These sizes are supported as custom sizes Table 3 2 Supported envelopes and postcards Size Dimensions Priority input tray Tray 1 Envelope 10 105 x 241 mm 4 1
95. Y MR UN VY OW z os e E 2 74 O a SE Service Manual J am Ul HP LaserJet M1319 MFP Series Service Manual Copyright information 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CB536 90938 Edition 1 4 2008 Safety information WARNING Potential Shock Hazard Always follow basic safety precautions when using the product to reduce risk of injury from fire or electric shock Read and understand all instructions in the user guide Observe all warnings and instructions marked on the product Use only a grounded electrical outlet when connecting the product to a power source If you do not know whether the outlet is grounded check with a qualified electrician Do not touch the contacts on the end of any of the sockets on the product Replace damaged cords immediately Unplug the product from wall outlets before cleaning Do not install or
96. a din 31 Check supplies status by using the control panel sssssssssssssssssesseesseesseessreeseen 31 srx Irs 32 HP policy on non HP supplies 32 AP fraud Ba e seem 32 Kee E lee 32 Replace Supplies Assen TE 33 PINE CANO DL D 33 Clean the product EE 35 Clean the paper path sssssssssssssssseee mene eremrrerrnnnnnns 35 Clean the glass and white platen sseeeeessssesssessrrnneesesnnnnannssnnanaaatnnnaanaaannannnaaaa 35 Clean thie Oxtenlon eng iot preteen vede LEER AME RD RN RAIN Eege 36 Firmware updates 36 5 Operational theory Basic Operation P EEEEmmR 38 Sequence of operation EE 39 Sequence of operation Scanner sssssssssssssstesstesttesttesttetttttrtnntnnnnnnn nnn nn nnne 39 Sequence of operation product base HH 40 Formatter Syste DE 41 Central processing unit nennen nennen enne nnne nennen 41 F x card m 41 Standard startup proCess e e entrer dee d eed d a de e proe gs re dede E leans 42 Product startup messages sssssssseene enne nnns 42 Di ERTEE E 42 BSc pH 42 Control panel eC 42 Product base functloris retire EI rove ane grec ne FEE HERE TIVI EATUR e SEXY NER ARMAR NUS q
97. aded stripes appear on the copy The media might not meet HP specifications Use media that meets HP specifications Aa Aa Aa Aa Aa Cc Cc Cc Cc Cc The print cartridge might be defective or the toner is low Remove the print cartridge and then gently rock it back and forth to redistribute the toner Reinstall the cartridge and send the print job again If the error persists replace the print cartridge See Print cartridge on page 33 ENWW Solve copy problems 175 Problem Cause Solution Unwanted lines appear on the copy OB aBboca ABDC ABDC OB The ADF scanning strip might be dirty Clean the ADF scanning strip See Clean the glass and white platen on page 35 The photosensitive drum inside the print cartridge might have been scratched Install a new HP print cartridge See Print cartridge on page 33 Black dots or streaks appear on the copy Ink glue correction fluid or an unwanted substance might be on the automatic document feeder ADF Clean the product See Clean the product on page 35 The power to the product might have fluctuated Reprint the job Copies are too light or dark The printer driver or product software settings may be incorrect Verify that the quality settings are correct See the product software Help for more information about changing the settings The scanned image is to
98. aeeeseeeaeeeseeeeeeas 146 uM 147 Timing diagram product base sssssssssssssseeeene enne enn E N enn en nennen i nnns 148 Main wiring scanner assembly ono niseni niia eene enne eere aE i nennen 149 Main wiring product base 110 V teet ter tree tenter ba sd et e LO eng dek 150 Main wiring product base 220 V sssssssssseesse EERE ERITA enne ener rne 151 Formatter connections ies eee e eee devia hacen dE ev e apa ge eset eei ede du dd ev bead 152 Fax Card connections EE 153 XV ENWW Figure 8 1 Figure 8 2 Figure 8 3 Figure 8 4 Figure 8 5 Figure 8 6 Figure 8 7 Figure 8 8 Figure 8 9 Figure 8 10 Xvi Extermal assemblies ees i a d ep ae entente edente entente ee as 212 LO Ree eil ee un EE EE 214 CIE le 216 EU 218 External assemblies and print cartridge sss emen 220 External Covers n oi Ra at ata tete em etus 222 Formatter and fax Card iod DER Het t ede t eai utt 224 Internal components 1 Of EE 226 Intermal compotnents 20r 3 WETTER 228 Internal components 3 Of 3 osc ete RR Dd ale SEN 230 ENWW 1 Product information e Quick access to product information e Product configuration e Product walkaround e Supported operating systems e Connectivity ENWW Quick access to product information Use the following Web site to find information about the product e www hp com support lim1319 Table 1 1 Product guides Guide Description HP Laser
99. amounts of toner have scattered Use a different paper such as high quality around the characters the paper mighthave paper that is intended for laser printers high resistivity An image that appears at the top ofthe page in solid black repeats farther down the page in a gray field AaBbCc Software settings might affect image printing In your software program change the tone darkness of the field in which the repeated image appears In your software program rotate the whole page 180 to print the lighter image first The order of images printed might affect printing Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image farther down the page A power surge might have affected the product If the defect occurs later in a print job turn the product off for 10 minutes and then turn on the product to restart the print job 174 Chapter 7 Solve problems ENWW Solve copy problems Prevent copy problems NOTE Before using the procedures in this section try the following to solve the problem Make sure that you have solved any image quality issues listed in Identify and correct print defects on page 170 Try cleaning the glass and white platen to solve copy related problems See Clean the glass and white platen on page 35 Print a configuration page and verify that the print engine an
100. anceling recv During the fax transmission the product ran out of memory Only the pages that fit into memory will be printed Print all of the faxes and then have the sender resend the fax Have the sender divide the fax job into multiple jobs before resending Cancel all fax jobs or clear the faxes from memory See Control panel menus on page 13 Fax memory full Canceling send During the fax job the memory filled All pages of the fax have to be in memory for a fax job to work correctly Only the pages that fit into memory were sent Print all received faxes or wait until all pending faxes are sent Ask the sender to send the fax again Cancel all fax jobs or clear the faxes from memory See Control panel menus on page 13 Fax recv error An error occurred while trying to receive a fax Ask the sender to resend the fax Try faxing back to the sender or another fax machine Check for a dial tone on the phone line by pressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call ENWW Solve fax problems 191 Table 7 5 Alert and warning messages continued Control panel message Description Recommended action Decrease
101. and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Alert and warning message tables Table 7 5 Alert and warning messages Control panel message Description Recommended action Comm error A fax communication error occurred between Allow the product to retry sending the fax the product and the sender or receiver Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box Fax delayed Send memory full Fax memory is full Cancel the fax by pressing OK or Cancel Resend the fax You might need to send the fax in multiple sections if the error occurs again Fax is busy Canceled send The fax line to which you were sending a fax Call the recipient to ensure that the fax was busy The product has canceled sending machine is on and ready the fax Check that you are dialing the correct fax number Check that the Redia
102. and the basic settings for all faxes e Use the System setup menu to establish basic product settings such as language print quality or volume levels e Use the Service menu to restore default settings clean the product and activate special modes that affect print output NOTE To print a detailed list of the entire control panel menu and its structure print a menu structure report See Information pages on page 26 Table 2 1 Fax Job status menu Menu item Description Fax Job status Displays pending fax jobs and allows you to cancel pending fax jobs Table 2 2 Fax functions menu Menu item Description Send fax later Allows a fax to be sent at a later time and date Stop Recv to PC Disables the Receive to PC setting that allows a computer to upload all current faxes that have not been printed and all future faxes received by the product Reprint last Reprints the faxes that are stored in the product memory Control panel menus 13 Table 2 2 Fax functions menu continued Menu item Polling receive Clear saved faxs Description Allows the product to call another fax machine that has polling send enabled Clears all faxes in the product memory Table 2 3 Copy setup menu Menu item Sub menu item Description Default Quality Text Sets the default copy quality Draft Mixed Film photo Picture Def Light dark Sets the default contrast option Def of copies Range 1 99
103. ar jams from the print cartridge area see 164 Avoid repeated Jams 2 sisi dicen edo eod tome ose toig ore o ae dede 165 Media handling Problems eene enne nnne nnne nennen 165 Printmedia guidelines 2 eiit ndr e Dti Eegiel 165 Solve print media problems eene 166 Performance problems nee cte eee etie ea da a Map aae Re NORD 167 Solve image quality problems eee AARE e EEEn nennt ener en nennen 169 Print quality problems 4 5 node eet dt tees 169 Improve print quality sessi 169 Print quality settings ni aoieanna eiieeii ii oiii aiie 169 Checking the print cartridge 170 To redistribute the toner in the print cartridge 170 Identify and correct print defects sssssss emm 170 Print quality checklist sssssseeenm n 170 vii Solve COpy Problems 175 Prevent copy problems ssi etie NEEN EELER ENEE EENS EE 175 MAGE problems m 175 Media handling probleme eene nennen enn RENAN KTNA NERNET 176 Pertormance problems eid tee pner dee ril Ide dde ed nnd ecu eR bal eg eaa ed 178 Solve scan problems ee 179 Solve scanned image problems nennen nennen 179 Scan g lity ele e 180 Prevent scan quality problems e 180 Solve scan quality problems sss 180 Solve control panel display problems nennen 181 Solve connectivity problems 2 ne
104. are HP Scan HP Director HP Director is a software program for working with documents When the document is loaded into the ADF and the computer is connected directly to the product HP Director appears on the computer screen to initiate faxing scanning or changing settings on the product through Macintosh Configure Device HP Director also includes the HP product Setup Assistant for setting up fax and print queues Scan to e mail program Supported printer drivers The most recent drivers are available at www hp com support ljm1319 Depending on the configuration of Windows based computers the installation program for the product software automatically checks the computer for Internet access to obtain the latest drivers Connectivity Connect the product directly to a computer with USB E NOTE Do not connect the USB cable from the product to the computer until the installer prompts you to do so 1 Insert the product CD into your computer If the software installer does not start navigate to the setup exe file on the CD and double click the file 2 Follow the installer instructions 3 Allow the installation process to complete and then restart the computer ENWW Connectivity 9 10 Chapter 1 Product information ENWW 2 Control panel e Control panel walkaround e Control panel menus ENWW Control panel walkaround e 0 O ZS e ooo ED OQ ze 000 ee 0 0 0 1 Fax controls Us
105. at is greater than the media size Adjust the paper length adjustment control to the correct length Solve copy problems 177 Performance problems Problem Cause Solution No copy came out The input tray might be empty Load media in the product The original might have been loaded incorrectly In the automatic document feeder ADF load the original with the narrow side forward and the side to be scanned facing down Copies are blank The sealing tape might not have been removed from the print cartridge Remove the print cartridge from the product pull out the sealing tape and reinstall the print cartridge The original might have been loaded incorrectly In the ADF load the original with the narrow side leading into the ADF and the side to be scanned facing down The media might not meet HP specifications The print cartridge might be defective Use media that meets HP specifications Replace the print cartridge See Print cartridge on page 33 Copies are reduced in size The product settings might be set to reduce the scanned image On the control panel press Reduce Enlarge and verify that it is set to Original 100 178 Chapter 7 Solve problems ENWW Solve scan problems Solve scanned image problems Problem Cause Solution The scanned image is of poor quality The original might be a second generation photo or picture e
106. ating BEE 8 Software included with the product eene 8 Easy installation for Windows ssseen emen 8 Advanced installation NEESS d eu 8 Macintosh software cccccccccccccceceeeeeeeeeeeeeeeeeeececcaecaaeasaeaaecaeeaeeeeeeeeeeeeeeeneteeeess 9 Supported printer driVers EE 9 Reine EE 9 Connect the product directly to a computer with USR 9 2 Control panel Control panel walkaround sssssssssssensseessensnttnrtnsttesttortttnntnnnteert tt ttAnEAAAAESE EENAA EAAEESEESAE EEE EEEE EEES Reenen nnna 12 Control panel MENUS saratie aana aaa naa data aa aaa aaa aa aa aaa aa aa 13 Use the control panel menus 13 Control panel main Menus eene nennen nennen rrerrn nnne nens 13 3 Paper and print media Supported paper and print media sizes sssssssssssssssseeee eee nennen nnne 22 Load paper and print media endete edite errat eaae ed Fee qa e Enna ae Rn Iden ERR a DARREN EAR AR AR RA nen ndn adn 23 Priority input e EE 23 cam 24 Configure CC 24 4 Manage and maintain uto rire C 26 ENWW iii Use the HP Toolbox software nme a A a assa assa das 27 View HP TOOIDOX EE 27 Stats ionan andaa a aE E ASE A E AE Ea SE RSC 27 IRC 28 Fax tasks EE 28 Fax phone DOOK denter aaa a a N aan aE aAa 28 Fax send lOG EE 30 Fax receive log M anea E 30 Other EEN 30 Toile Ee e EE EN Check and order supplies ern n dere eee et er eee een t ete ene en
107. ating systems The product supports the following operating systems Full software installation Print and scan drivers only e Windows XP 32 bit and 64 bit e Windows XP 64 bit e Windows Vista 32 bit e Windows Vista 64 bit e Mac OS X v10 3 v10 4 and later e Windows 2000 e Windows 2003 Server 32 bit and 64 bit Er NOTE For Mac OS X v10 4 and later PPC and Intel Core Processor Macs are supported Software included with the product There are several options for completing a recommended installation Easy Install will complete the installation with default settings Advanced Install allows you to select custom settings and choose the components that are installed Easy installation for Windows e HP drivers Printer driver Scan driver Fax driver e HP MFP software HP LaserJet Scan program HP Fax Send Fax program HP Toolbox program HP Toolbox provides links to product status information and Help information such as the user guide and tools for product problem solving Uninstall program e Other programs o Readiris OCR not installed with other software separate installation is required Advanced installation Advanced installation includes all of the features that are available with the easy installation The HP Customer Participation program is optional 8 Chapter 1 Product information ENWW Macintosh software e HP Product Setup Assistant e HPUninstaller e HP LaserJet softw
108. ay Spanish ES CB536 00004 Control panel overlay Control panel overlay Portuguese PT German DE CB536 00005 CB536 00006 Control panel overlay French FR CB536 00007 Control panel overlay Dutch NL CB536 00008 Control panel overlay Italian IT CB536 00009 Control panel overlay Swedish SV CB536 00010 Control panel overlay Norwegian NO CB536 00011 Control panel overlay Finnish Fl CB536 00012 Control panel overlay Danish DA CB536 00013 Control panel overlay Russian RU CB536 00014 Control panel overlay Czech CS CB536 00015 Control panel overlay Hungarian HU CB536 00016 Control panel overlay Control panel overlay Polish PL Slovak SK CB536 00017 CB536 00018 Control panel overlay Turkish TR CB536 00019 Control panel overlay Greek EL CB536 00020 Control panel overlay Hebrew HE CB536 00021 Control panel overlay Arabic AR CB536 00022 Control panel overlay Traditional Chinese ZHTW CB536 00023 Control panel overlay Korean KO CB536 00024 Control panel overlay Simplified Chinese ZHCN CB536 00025 Control panel overlay Thai TH CB536 00026 Control panel overlay Vietnamese VI CB536 00027 Control panel overlay Catalan CA CB536 00030 Control panel overlay Roman
109. be curling the At the product control panel turn on the media Less paper curl setting in the Service menu Text or graphics are skewed on The media might be loaded incorrectly orthe Verify that the media is loaded correctly and the printed page input tray might be too full thatthe media guides are not too tight or too loose against the stack aBpc The media might not meet HP specifications Use a different paper such as high quality C paper that is intended for laser printers C Aq Bbc c The printed page contains The media might be loaded incorrectly or the Turn over the stack of paper in the inputtray wrinkles or creases input tray might be too full or try rotating the paper 180 in the input tray Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack There might be a jam in the paper path Clear any jams in the product See Clear jams on page 159 The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers Air pockets inside envelopes can cause them Remove the envelope flatten it and try to wrinkle printing again ENWW Solve image quality problems 173 Problem Cause Solution Toner appears around the printed The media might be loaded incorrectly characters Turn over the stack of paper in the tray If large
110. box indicates that the print cartridge is not an HP print cartridge and you think that it is genuine HP will help determine if the product is genuine and take steps to resolve the problem The print cartridge might not be a genuine HP one if you notice the following issues e You are experiencing a large number of problems with the print cartridge e Theprint cartridge does not look like it usually does for example the pull tab or the box is different In the United States call toll free 1 877 219 3183 Outside the United States you can call collect Dial the operator and ask to place a collect call to this telephone number 1 770 263 4745 If you do not speak English a representative at the HP fraud hotline who speaks your language will assist you Or if someone who speaks your language is not available a language line interpreter will connect approximately one minute after the beginning of the call The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline Recycle supplies To install a new HP print cartridge follow the instructions that are included in the box that contains the new supply or see the getting started guide To recycle supplies place the used supply in the box in which the new supply arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP sup
111. canner assembly See Laser scanner assembly on page 131 2 Disconnect the motor wire harness connector callout 1 and remove one screw callout 2 Figure 6 97 Removing the main motor 1 of 2 132 Chapter 6 Removal and replacement ENWW 3 Remove one screw callout 3 and remove the main motor Figure 6 98 Removing the main motor 2 of ENWW Product base 133 Fuser 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 85 e Leftcover See Side covers on page 110 e Rear cover and fuser cover See Rear cover and fuser cover on page 113 e Print cartridge door See Print cartridge door on page 112 e Frontcover See Front cover on page 115 e Scanner support frame and chassis reinforcement plate See Scanner support frame on page 124 2 Disconnect cables from near the top of the engine power assembly and disconnect the large grounding wire from the back of the product 3 Disengage the wire harnesses from the wire retainers to release the fuser assembly 4 Remove three screws callout 1 NOTE Itis not necessary to remove the delivery sensor PCA but you need to move it to gain access to one screw Figure 6 99 Removing the fuser assembly 1 of 2 j d n c H e LL D t t E rs eM ae 134 Chapter 6 Removal and replacement ENWW 5 Lift the fuser assembly at the right and remove it Figure 6 100 Remo
112. ception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e X Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician E NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules This equipment complies with FCC rules Part 68 On the back of this equipmentis a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area Th
113. ches The maximum scannable length is 356 mm 14 inches CAUTION Do not try to pull the original from the ADF you might damage the scanner or your original See Clear jams from the ADF on page 160 The media size is incorrect In Scan settings make sure that the input media size is large enough for the document that you are scanning The scan takes too long The resolution or color level is set too high Change the resolution and color settings to the correct settings for your job A print job or copy job was sent before you tried to scan If someone senta print job or copy job before you tried to scan the scan will start if the scanner is not busy However because the product and scanner share memory the scan might be slower ENWW Solve scan problems 179 Scan quality problems Prevent scan quality problems The following are a few simple steps you can take to improve copy and scan quality e Use high quality originals e Load the media correctly If the media is loaded incorrectly it might skew which causes unclear images e f your product frequently feeds more than one page at a time the separation pad might need to be replaced See Separation pad set on page 78 or Separation pad assembly on page 83 e Use or make a carrier sheet to protect your originals Solve scan quality problems Problem Cause Solution Blank pages The original might have been loaded upside In the ADF pu
114. conomical printing N up printing printing more than one page on a sheet Manual two sided printing faxing and copying EconoMode setting uses less toner Supplies The product ships with a 1 000 page average yield starter cartridge The average yield for replacement cartridges is 2 000 pages in accordance with ISO IEC 19752 Telephone handset A integrated telephone handset for making and receiving voice calls at the product Accessibility Online user guide that is compatible with text screen readers Print cartridges can be installed and removed using one hand All doors and covers can be opened using one hand Chapter 1 Product information ENWW Product walkaround Front view 1 Tray 1 2 Priority input tray 3 Output bin 4 Automatic document feeder ADF output bin 5 Automatic document feeder ADF input tray 6 ADF media lever 7 Control panel 8 Telephone handset 9 Print cartridge door latch ENWW Product walkaround 5 Back view 10 Interface ports 11 Kensington lock 12 Power switch 13 Power connector Interface ports The product has a Hi Speed USB 2 0 port fax and phone ports and a handset port 1 Handset port 2 Hi Speed USB 2 0 port 3 Fax ports 6 Chapter 1 Product information ENWW Location of serial number and model number ENWW Product walkaround 7 Supported oper
115. control to is set at a length that is greater than the media the correct length size Performance problems Try the tips in this section if pages exitthe product but have nothing printed on them or when the product does not print any pages Problem Cause Solution Pages print but are totally The sealing tape might still be in the print Verify that the sealing tape has been blank cartridge completely removed from the print cartridge The document might contain blank pages Check the document that you are printing to see if content appears on all of the pages The product might be malfunctioning To check the product print a configuration page See Information pages on page 26 Certain media types can slow the print job Print on a different type of media The print cartridge is out of toner Remove the print cartridge and then gently rock it back and forth to redistribute the toner Reinstall the cartridge and send the job again If the error persists replace the print cartridge ENWW Solve paper handling problems 167 Problem Cause Solution Pages did not print The product might not be pulling media correctly See Media handling problems on page 165 The media might be jamming in the product Clear the jam See Clear jams on page 159 The USB cable might be defective or incorrectly connected e Disconnect the cable at both ends and reconnect it e Try print
116. d Redde DRE ENEE ede 142 Heating element check cce tee dte eee e dte e ud dre dd 143 High voltage contacts check 143 Check the print cartridge contacts sssse 143 Check the high voltage connector assembly sssss 143 Problem solvirig diagrams to ere ett n e ete Re reet ieee 144 Repetitive image defects ttti entrenar ente Fe RR ADR Ege ae RR RA Rara sendas 144 Component lOCatlOriS EE 145 Timing diagram product base easiness iia Aii eene enne enn nennen 148 Mann WIRING e vtec rok i oie a eae eee eon Ree ae to ek cede 148 Formatter PCA and fax card connectors ssssssssssssseeenm em 151 Control panel messages xp eet rii an lieti duet gat Eeer 154 Solve control panel display problems e 154 Alert and warming messages deceret nere tepida doeet doe eee tua a die netu du 154 Alert and warning message tables sssssseee e 154 Gritical error messages oie et ete ecce n e decedat ae ea 156 Critical error message tables AA 156 Solve paper handling problems enne enne nnne nennen 159 Ie CCMENIEP 159 Gauses of Iesel 159 Where to look for jams cedit tnde oen teh eed debo Lee te Da deeds 160 Clear jams from the ADEF aeree ER ER ne Ee den ERR ENN 160 Clear jams from the input tray areas sssssse 161 Clear jams from the output bin ssssseenm mee 163 Cle
117. d print cartridge are correctly functioning The following are a few simple steps you can take to improve copy quality e Use quality originals e Load the media correctly If the media is loaded incorrectly it might skew causing unclear images and problems with the OCR program e Use or make a carrier sheet to protect your originals NOTE Verify that the media meets HP specifications If the media meets HP specifications recurring feed problems indicate the pickup roller or separation pad is worn Contact HP See www hp com support ljm1319 or the support flyer that came in the product box Image problems Problem Cause Solution Images are missing or faded The print cartridge might be defective or empty Replace the print cartridge See Print cartridge on page 33 The original might be of poor quality If your original is too light or damaged the copy might not be able to compensate even if you adjust the contrast If possible find an original document in better condition The contrast settings might be set incorrectly Use the control panel Lighter Darker button to change the contrast setting The original might have a colored background Colored backgrounds might cause images in the foreground to blend into the background or the background might appear in a different shade If possible use an original document without a colored background Vertical white or f
118. dge connection points inside the product to make sure that they are not dirty or corroded If the pins are dirty clean them by using isopropyl alcohol only ENWW Tools for troubleshooting 143 Problem solving diagrams Repetitive image defects If the product output has a consistent repetitive defect use the table in this section to determine which part needs to be replaced based on the measured distance between the repetitions of the defect amp NOTE The following table replaces the graphical repetitive defect ruler You can make your own ruler by using these measurements Table 7 1 Repetitive image defects Distance between identical defects Component Solution 30 8 mm 1 21 in Print cartridge Replace the print cartridge See Print cartridge on page 101 37 7 mm 1 48 in 41 0 mm 1 61 in Print cartridge Fuser Replace the print cartridge See Print cartridge on page 101 Replace the fuser See Fuser on page 134 46 3 mm 1 82 in Transfer roller Replace the transfer roller See Transfer roller on page 108 55 2 mm 2 17 in Paper pickup assembly Replace the paper pickup assembly See Paper pickup assembly on page 136 56 5 mm 2 22 in Fuser Replace the fuser See Fuser on page 134 76 3 mm 3 00 in Print cartridge Replace the print cartridge See Print cartridge on page 101 144 Chapter7 Solve problems ENWW
119. dia guides to match the length and width of the media that you are using E NOTE When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media Do not fan the media This reduces jams by preventing multiple sheets of media from feeding through the product at one time Configure trays To set the default paper size or type from the control panel complete the following steps Configure trays for copy jobs 1 On the product control panel press Setup Use the arrow buttons to select System setup and then press OK Use the arrow keys to select Paper setup and then press OK Use the arrow keys to select either Def paper size or Def paper type and then press OK 2 3 4 5 Use the arrow keys to select a default type or size for the tray and then press OK amp NOTE To configure the product trays for print jobs use the printer driver 24 Chapter 3 Paper and print media ENWW 4 Manage and maintain e Information pages e Use the HP Toolbox software e Manage supplies ENWW 25 Information pages Information pages reside within the product memory These pages help diagnose and solve problems with the product Gf NOTE Ifthe product language was not correctly set during installation you can set the language manually so the information pages print in one of the supported languages Change the language by using the System setup
120. dular jack the one on the fax card These two wires do not have to be polarized because all the equipment works with either TIP or RING on pin 3 and the other wire on pin 4 This means that cables of either polarity can interconnect and will still work These basic functions of PSTN operation are assumed in the design of the fax subsystem The product generates and detects the signaling tones currents and data signals that are required to transmit and receive faxes on the PSTN 58 Chapter 5 Operational theory ENWW Receive faxes when you hear fax tones E NOTE In general incoming faxes to the product are automatically received However if other devices are connected to the same phone line the product might not be set to answer automatically If the product is connected to a phone line that receives both fax and phone calls and you hear fax tones when you answer the extension phone receive the fax in one of two ways e Ifyou are near the product press Start Fax on the control panel e Press 1 2 3 in sequence on the extension phone keypad listen for fax transmission sounds and then hang up In order for the 1 2 3 sequence to work the extension phone setting must be set to On in the Fax setup menu Distinctive ring function Distinctive ring is a service that a telephone company provides The distinctive ring service allows three phone numbers to be assigned to one phone line Each phone number has a distinctive ring
121. e P Press OK again to confirm and begin the cleaning process A page feeds through the product slowly Discard the page when the process is completed Clean the glass and white platen Over time specks of debris might collect on the glass and white platen which can affect performance Use the following procedure to clean the glass and white platen E NOTE When vertically aligned black streaks or smears appear on successive copies produced by using the ADF the glass or white platen needs to be cleaned AaBbCcG AaBbCqag AGBoCa AaBbCg AaBbCg 1 Use the power switch to turn off the product and then unplug the power cord 2 Tiltthe control panel forward ENWW Manage supplies 35 3 Clean the glass and the white platen with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 4 Dry the glass and platen with a chamois or a cellulose sponge to prevent spotting 5 Plugin the product and then turn it on Clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off of the exterior of the product Firmware updates Firmware updates and installation instructions for this product ar
122. e 82 Removing the separation pad assembly 1 of 31 83 Removing the separation pad assembly 2 of 31 84 Removing the separation pad assembly 3 of 31 84 Removing the scanner assembly 1 of 14 85 Removing the scanner assembly 2 of 14 85 Removing the scanner assembly 3 of 14 86 xiii Figure 6 23 Figure 6 24 Figure 6 25 Figure 6 26 Figure 6 27 Figure 6 28 Figure 6 29 Figure 6 30 Figure 6 31 Figure 6 32 Figure 6 33 Figure 6 34 Figure 6 35 Figure 6 36 Figure 6 37 Figure 6 38 Figure 6 39 Figure 6 40 Figure 6 41 Figure 6 42 Figure 6 43 Figure 6 44 Figure 6 45 Figure 6 46 Figure 6 47 Figure 6 48 Figure 6 49 Figure 6 50 Figure 6 51 Figure 6 52 Figure 6 53 Figure 6 54 Figure 6 55 Figure 6 56 Figure 6 57 Figure 6 58 Figure 6 59 Figure 6 60 Figure 6 61 Figure 6 62 Figure 6 63 Figure 6 64 Figure 6 65 Figure 6 66 xiv Removing the scanner assembly 4 of 14 86 Removing the scanner assembly 5 of 14 87 Removing the scanner assembly 6 of 14 87 Removing the scanner assembly 7 of 14 88 Removing the scanner assembly 8 of 14 88 Removing the scanner assembly 9 of 14 89 Removing the scanner assembly 10 of 14 89 Removing the scanner assembly 11 of 14 90 Removing the scanner assembly 12 of 14 91 Removing the scanner assembly 13 of 14 92 Removing the scanner assembly 14 of 14 92 Removing the scanner assembly top cover 1 of Ai 93 Removing the scanner assembly top cover 2 of Ai 94 Removing t
123. e CURE EE E TERT DE PIRA dn 43 Engine control system engine control unit and power supply assembly 44 Print engine control system ssssssseee nennen 44 Product base laser scanner nennen 45 Power system on the power supply assembly sssseeeee 46 AC power distribution eeessssssssssssssssese eese 46 iv ENWW DC power distribution essssesH He 46 Overcurrent overvoltage seessssssseeeeernnennessnnneasesennnaaaanannnnaaaeeenanaa 46 High voltage power distribution eeene 47 Image formation system sssssssssseseee eene eene nnn en nnn rrr en nnns 48 The seven image formation processes seeeeeeee 48 Sale Tute e CEET 49 Product base paper feed system sssssssssssssssseeeeee eren 49 Jam detection in the product eene trn enne nnne rennen 51 Conditions of jam detection sssssssssseeene eene 51 HP LaserJet M1319f components ssssssssssssssssssssssesee eere nennen enne nn nenne rerr nnne nnn nnn 52 BASIC operatio M Em 52 ADF pickup and feed system sssssssssssssssssseeeeee eene 54 Optical SCANNING SYStOM cerno reote pe iter er andes Re edite exe nnde ees 56 Fax functions and opefatlon orent nean a Eu n heu REIR Aa RR ERR d exa RED A RENE IN ddn 58 Computer and network security features sssssssseee eene 58
124. e available at www hp com support ljm1319 Click Downloads and drivers click the operating system and then select the firmware download for the product 36 Chapter4 Manage and maintain ENWW ENWW Operational theory e Basic operation e Formatter system e Product base functions e HP LaserJet M1319f components e Faxfunctions and operation 37 Basic operation This chapter presents a functional overview of the HP LaserJet M1319f The following systems are discussed e X Product functions and operation o Engine controller unit ECU system power system o Laser scanner system o Image formation system o Paper feed system product base and document feed system document scanner e Formatter functions e Scanner and ADF functions and operation e Fax functions and operation The product consists of the following components e The scanner and ADF o The HP LaserJet M1319f uses a fixed contact image scanner CIS e The product base e The formatter e The fax card Each of these components brings its own characteristic functionality to the product scanning printing and telecommunications respectively These components interact to provide copying and faxing capability e The document scanner and product base work together to make copies e The scanner and fax card work together to send faxes e The fax card and product base work together to receive faxes The ECU controls the operation sequences of the product T
125. e drum is cleaned and conditioned for the next image Separation stage During this process the media separates from the drum To stabilize the feed system and prevent toner dropouts on the printed image at low temperature and humidity the static eliminator reduces the charge on the back of the media 48 Chapter5 Operational theory ENWW 6 Fusing stage During this process the heat and pressure fuse the toner into the media to produce a permanent image The media passes between a heated fusing element and a soft pressure roller which melt the toner and press it into the media 7 Drum cleaning stage During this process the cleaning blade is in contact with the surface of the drum at all times As the drum rotates during printing the cleaning blade wipes excess toner off the drum and stores it in the waste toner receptacle Print cartridge As the focal point of the image formation system the print cartridge contains toner and houses the cleaning conditioning and developing stages of the process The print cartridge contains the photosensitive drum primary charging roller developing station toner cavity and cleaning station By including these components which wear degrade or are consumed in the replaceable print cartridge the need for many service calls is eliminated The special photosensitive properties of the drum form an image on the drum surface and then transfer the image to media CAUTION The print cartridge do
126. e generation and detection along with channel control for fax transmissions The CODEC and its associated circuitry act as the third generation silicon DAA to achieve compliance world wide regulatory requirements The only difference between the two versions is that each version is compliant with the 2 4 wire phone jack system from the repective country region Safety isolation The most important function of the fax card is the safety isolation between the high voltage transient prone environment of the telephone network TNV telephone network voltage and the low voltage analog and digital circuitry of the formatter SELV secondary extra low voltage This safety isolation provides both customer safety and product reliability in the telecom environment Any signals that cross the isolation barrier do so magnetically The breakdown voltage rating of barrier critical components is greater than 5 kV Safety protection circuitry In addition to the safety barrier the fax card protects against over voltage and over current events Telephone over voltage events can be either differential mode or common mode The event can be transient in nature a lightning induced surge or ESD or continuous a power line crossed with a phone line The fax card protection circuitry provides margin against combinations of over voltage and over current events 60 Chapter 5 Operational theory ENWW Common mode protection is provided by the selection of hig
127. e high quality paper that is made for laser printers The paper varies from side to side Turn the paper over The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Print is skewed crooked The media guides might be incorrectly adjusted Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove some of the media from the tray The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The product does not pull media from the media input tray The product might be in manual feed mode e f Manual appears on the product control panel display pressOK to print the job e X Verify that the product is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Replace the pickup roller See Pickup roller on page 102 The paper length adjustment control in the tray is set at a length th
128. e input tray contains clean unmarked paper Attach the power cord and then turn on the product Verify that the expected start up sounds occur Perform a control panel test from the secondary service menu Verify that the control panel buttons beep when they are pressed NOTE Ifthe control panel buttons do not beep verify that the user did not disable this function Print a configuration page and then verify that the expected printing sounds occur See Information pages on page 26 Print a demo page and then verify that the print quality is as expected See Information pages on page 26 If necessary restore any customer specified settings Clean the outside of the product with a damp cloth Test 2 copy quality test ENWW 1 2 3 4 5 Verify that you have completed the necessary reassembly steps Ensure that the input tray contains clean unmarked paper Attach the power cord and then turn on the product Verify that the expected start up sounds occur Print a configuration page and then verify that the expected printing sounds occur See Information pages on page 26 Place the configuration page in the ADF Service approach 69 7 Print a copy job and then verify the results 8 Clean the outside of the product with a damp cloth Test 3 fax quality test 1 Place the configuration page in the ADF 2 Type a valid fax number and send the fax job 3 Verify that the send quality and rece
129. e is light the print density adjustment is too light or EconoMode might be turned on The media might not meet HP specifications Adjust the print density and disable EconoMode in the product Properties Use media that meets HP specifications Abt AaBbGc AaBbCe AaBbCc AaBbCC The paper path might need cleaning Clean the paper path See Clean the paper path on page 35 Dropouts appear AaBbCc AabBbcc Aaabcc AaBoCc AadaB cc A single sheet of print media might be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface The paper lot is flawed The manufacturing processes can cause some areas to reject toner Try different paper such as high quality paper that is intended for laser printers The print cartridge might be defective or low Replace the print cartridge See Print cartridge on page 33 If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box The print density needs to be adjusted Adjust the print density from HP Toolbox EconoMode is selected in the driver Try the normal or best setting Vertical streaks or bands appear on the page The print cartridge might be defective Replace the print cartridge See Print cartridge on page 33 AadBbc AaBbc AcdBbC AaBbc Acd Bkh
130. e or pulse dialing Pulse Redial if busy On Sets whether or not the product should attempt to redial if the line is busy Off Redial no answer On Sets whether the product should attempt to dial if the recipient fax number does not answer Off Redial Comm Err On Sets whether the product should attempt to redial the recipient fax number if a communication error occurs Off Dial Prefix On Specifies a prefix number that must be dialed when sending faxes from the product Off Detect dial tone On Sets whether the product should check for a dial tone before sending a fax Off 16 Chapter 2 Control panel ENWW Table 2 5 Fax setup menu continued Menu Item Sub menu item Fax Recv setup Answer mode Sub menu item Automatic Manual Description Sets the type of answer mode e Automatic The product automatically answers an incoming call on the configured number of rings e Manual The user must press the Start Fax button or use an extension phone to make the product answer the incoming call Rings to answer Range of 1 9 Sets the number of rings that must occur before the fax modem answers Answer Ring Type All Rings Single Double Triple Double amp Triple Allows a user to have two or three phone numbers on a single line each with a different ring pattern only on a phone system with distinctive ring service e All Rings The product answers any calls that come through the telephone line e S
131. e sensor The formatter controls the CIS To begin scanning the formatter sends a signal to the CIS The LEDs illuminate and the light passes through the light guide and scanning glass and strikes the document Light that the document reflects passes back through the scanning glass and rod lens array into the sensor array The sensor array consists of 5 148 photosensors 468 photosensors on each of 11 sensor driver circuits The sensor array collects and amplifies the reflected light and converts it into serial data in the driver circuits The CIS sends the data to the formatter for image formation 56 Chapter 5 Operational theory ENWW Figure 5 12 Optical system 2 of 2 epee aes ea NC CM ee Contact image sensor LED red Light LED green Light guide emitter I LED blue I U H E I y Light receiver Me ucl elite er n EIOS a ENEE i E Contact image sensor filter unit PCA l dd R paseos ENWW HP LaserJet M1319f components 57 Fax functions and operation The following sections describe the product fax capabilities Computer and network security features The product can send and receive fax data over telephone lines that conform to public switch telephone network PSTN standard
132. e to change commonly used fax settings 2 Alphanumeric buttons Use to type data into the product control panel display and to dial telephone numbers for faxing 3 Setup and cancel controls Use to select menu options determine the product status and cancel the current job 4 Copy controls Use to change commonly used default settings and to start copying 12 Chapter2 Control panel ENWW Control panel menus Use the control panel menus To gain access to the control panel menus use the following steps 1 Press Setup 2 Use the arrow buttons to navigate the listings e Press OK to select the appropriate option e Press Cancel to cancel an action or return to the Ready state Control panel main menus ENWW e Use the Fax Job status menu to display a list of all faxes that are waiting to be sent or that have been received but are waiting to be printed forwarded or uploaded to the computer e Use the Fax functions menu to configure fax functions such as scheduling a delayed fax cancelling the Receive to PC mode reprinting faxes that were previously printed or printing faxes that are stored in memory e Use the Copy setup menu to configure basic copy default settings such as contrast collation or the number of copies printed e Use the Reports menu to print reports that provide information about the product e Use the Fax setup menu to configure the fax phone book the outgoing and incoming fax options
133. e transmission speed The receiving fax machine might have a slow modem speed The resolution at which the fax was sent or is being received might be very high The product sends the fax only at the fastest modem speed that the receiving fax machine can accept To receive the fax call and ask the sender to lower the resolution and resend the fax To send the fax lower the resolution and resend the fax The telephone line might be experiencing line noise Hang up and resend the fax Have the telephone company check the telephone line If the fax is being sent via a digital phone line contact the service provider The fax is being sent via an international call Allow more time to transmit fax jobs internationally The original document has a colored background Reprint the original document with a white background and then resend the fax The fax activity logs or fax call reports are printing at inappropriate times The fax activity log or fax call reports settings are not correct Print a configuration page and check when the reports print The product sounds are too loud or too soft The volume setting might not be adjusted correctly Adjust the product volume setting 202 Chapter 7 Solve problems ENWW 8 Parts e Ordering information e Supplies and hinge tool e Cable and interface accessories e Whole unit replacement e XControl panel overlay e
134. ected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five 5 0 The standard connecting arrangement code telephone jack type for equipment with direct connections to the telephone network is CA11A Telephone Consumer Protection Act United States 251 EU statement for telecom operation This product is intended to be connected to the analog Public Switched Telecommunication Networks PSTN of European Economic Area EEA countries regions It meets requirements of EU R amp TTE Directive 1999 5 EC Annex II and carries appropriate CE conformity marking For more details see Declaration of Conformity issued by the manufacturer in another section of this manual However due to differences between individual national PSTNs the product may not guarantee unconditional assurance of successful operation on every PSTN termination point Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN Please follow the instructions provided in the user manual If you experience network compatibility issues please contact your equipment supplier or Hewlett Packard help desk in the country region of operation Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator
135. ed sent or deleted and any errors that occurred 194 Chapter 7 Solve problems ENWW Bow m Phone book report Lists the fax numbers that are assigned to the phone book entries including speed dials and group dial entries Block fax list Lists the fax numbers that are blocked from sending faxes to the product On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select the report to be printed and then press OK The product exits the menu settings and prints the report NOTE f you selected Fax Activity log and pressed OK press OK again to select Print log now The product exits the menu settings and prints the log Set the fax activity log to print automatically You can decide whether or not you want the fax log to print automatically after every 40 entries The factory set default is On Use the following steps to set the fax activity log to print automatically 1 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Fax Activity log and then press OK Use the arrow buttons to select Auto Log Print and then press OK Use the arrow buttons to select On and then press OK to confirm the selection Set the fax error report A fa
136. eeeeeeee eta eaaaaaaasaaaaeaaeaaeeaeeeeeeeeeeeeess 252 Declaration ot conformlity 22 ird ELM b e De Ello e Eel bcc as ae neta 253 Cemicate Gf Yolu E 254 Safety Statements TTT 255 ASC SATCLY ee T EE eege 255 Canadian DOC regulations cement dre esa ta Re rita zT E RE EE 255 EMI statement Korea nennen nennen nenne ener nenne 255 Laser statement for Finland sssssssssssssssseeeneeee eene 256 substances table China TTT 257 ni P III DIM IM 259 ENWW List of tables Table 1 1 Table 2 1 Table 2 2 Table 2 3 Table 2 4 Table 2 5 Table 2 6 Table 2 7 Table 3 1 Table 3 2 Table 5 1 Table 5 2 Table 5 3 Table 5 4 Table 7 1 Table 7 2 Table 7 3 Table 7 4 Table 7 5 Table 8 1 Table 8 2 Table 8 3 Table 8 4 Table 8 5 Table 8 6 Table 8 7 Table 8 8 Table 8 9 Table 8 10 Table 8 11 Table 8 12 Table 8 13 Table 8 14 Table 8 15 ENWW Product guidas sonini 2 Fax JOD Status Al E 13 Fax functions Menu ET eaa dE AE 13 Copy setup Menu ee 14 aieen ciu EE 14 Faxsetup ET ET 15 System setup MOM tr Bei t te oerte se yah eoa merum Fog utar es uh end epa edu 18 Service MENU RES 19 Supported paper and print media sizes ecceceeeeeceeeeceeeceeceaeeceeceeeeeeeeeeeeeeeeeeeeteeeteeseeeeeeseeneaaeees 22 Supported envelopes and postcardS nennen nnns 22 Basic sequence of operation Scanner sss nnne nnns 39 Bas
137. en p oe 216 etg e 218 mien 220 External assemblies and print cartridge sssssenn e 220 External COvVErS E 222 Formatter and fax Card sointiin e aai a ER DDR X ANM ERI a EES 224 Internal components cioscain aa i a a nennen nennen nenne 226 Alphabetical parts lISt 2 terree te a a E EE AAEE 232 Numerical parts jet 236 Appendix A Service and support Hewlett Packard limited warranty statement nennen 241 Customer self repair warranty service ssssssssssssssenene eene nennen enne nnn 242 Print cartridge limited warranty statement ssssssssseeeeennem ener 243 Customer support 243 Repack the device dene eege Egger tedarea a tdadonss a aa anaa a aa 244 Appendix B Specifications Physical speelficatlons iere SEENEN ei ieee 246 Electrical Specifications LEE 246 ieu zeros CEDE 246 Environmental specIifICations tret rte ed nere te P reae ad et adag decer eva gage lee Eua RH i 247 ACOUSTIC EMISSIONS EEEE 247 Appendix C Regulatory information ENWW FGC COMPA CS arerioa Em 250 Telephone Consumer Protection Act United States 0 eeeeetceeeeeeeeeeeeeaeeeeeeseeennaeeeees 251 IC CS 03 TEQUINEMENS ETT TIL D D T 251 EU statement for telecom operation ssssssssssssssssseseeeeee eene nnns 252 New Zealand telecom statements eee e
138. eports menu and then press OK 3 Use the arrow buttons to navigate to the Menu Structure submenu and then press OK to print the menu structure 140 Chapter 7 Solve problems ENWW Tools for troubleshooting Component tests Drum rotation test The photosensitive drum located in the print cartridge must rotate in order for the print process to work The photosensitive drum receives its drive from the main drive assembly E NOTE This test is especially important if refilled print cartridges have been used ENWW 1 2 3 4 Open the print cartridge door Remove the print cartridge Mark the drive gear on the cartridge with a felt tipped marker Note the position of the mark Install the print cartridge and close the print cartridge door The startup sequence should rotate the drum enough to move the mark Open the print cartridge door and inspect the gear that was marked in step 3 Verify that the mark moved If the mark did not move inspect the main drive assembly to make sure that it is meshing with the print cartridge gears If the drive gears appear functional and the drum does not move replace the print cartridge Tools for troubleshooting 141 Half self test functional check The print process can be subdivided into the following stages Image formation stage charges the drum and writes a latent image to the drum with the laser Development stage forms a toner image on the drum Transfer stage trans
139. eps below to repack the device before shipping it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 A Remove and retain the print cartridge CAUTION Itis extremely important to remove the print cartridge before shipping the device A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and other parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed to light Remove and retain the power cable interface cable and optional accessories If possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly In the U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment 244 Appendix A Service and support ENWW B Specifications ENWW This section contains the following information about the product Physical specifications Electrical specifications Power consumption Environmental specifications Acoustic emissions 245 Physical specifications Table B 1 Physical specifications Product Height Depth Width Weight HP LaserJet M1319f 459 mm 18 1 inches 443 mm 17 3 inches 429 mm 16
140. er adhesion The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield with 4 to 6 moisture content Dropouts jamming or curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over Excessive curl The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side Turn the paper over High fuser temperature is curling the paper Turn on the Less paper curl setting At the control panel press Setup use the arrow buttons to select Service and then press OK Use the arrow buttons to select Less paper curl press OK use the arrow buttons to select On and then press OK Jamming damage to product The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding The paper has ragged edges Use high quality paper that is made for laser printers The paper varies from side to side Turn the paper over The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield 4
141. es information e Amount of cartridge life remaining e Estimated number of pages remaining e Number of pages printed e Other supplies information amp NOTE You can set HP Toolbox to notify you when supplies are low Check supplies status by using the control panel Check the product control panel which indicates when a print cartridge is low or empty If the supplies levels are low you can order supplies through a local HP dealer by telephone or online See Parts on page 203 for part numbers Go to www hp com go ljsupplies to order online ENWW Manage supplies 31 Store supplies Follow these guidelines for storing print cartridges e Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage do not expose the print cartridge to light for more than a few minutes e See Specifications on page 245 for operating and storage temperature ranges e Store the supply in a horizontal position e Store the supply in a dark dry location away from heat and magnetic sources HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality Service or repairs required as a result of using a non HP supply will not be covered under the warranty HP fraud hotline Call the HP fraud hotline if the product or HP Tool
142. es not include a light blocking shutter Do not expose the drum to light which can permanently damage the drum Protect the print cartridge whenever you remove it by covering it with paper Product base paper feed system ENWW The main input tray and the priority input tray merge into one main input area The product uses the top of page sensor PS801 to senses the paper as it enters the paper feed path It does not sense the presence of media before beginning the print cycle The following steps occur when the product receives a print job Step 1 The ECU activates the motor M1 Paper motion begins when the ECU energizes the pickup solenoid SL1 Step 2 The pickup roller rotates once The lift plate pushes the media against the pickup roller Step 3 The friction of the pickup roller grabs the top sheet and advances it to the feed assembly drive rollers To ensure that only one sheet is fed a main separation pad holds the remainder of the stack in place Step 4 The feed assembly drive rollers advance the media to the top of page sensor PS801 This sensor informs the ECU of the exact location of the leading edge of media so that the image being written on the photosensitive drum can be precisely positioned on the page Step 5 The feed assembly drive rollers then advance the media to the transfer area where the toner image on the photosensitive drum is transferred to the media Product base functions 49 Step 6
143. f each fax on the fax confirmation fax error and last call reports If this option is turned on and the page image still exists in the product memory the fax configuration fax error and last call reports include a thumbnail 5096 reduction of the first page of the most recent fax that was sent or received The factory set default for this option is On 1 2 3 4 5 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Include 1st page and then press OK Use the arrow buttons to select On and then press OK to confirm the selection Change error correction and fax speed Set the fax error correction mode Usually the product monitors the signals on the telephone line while it is sending or receiving a fax If the product detects an error during the transmission and the error correction setting is On the product can request that the portion of the fax be resent The factory set default for error correction is On You should turn off error correction only if you are having trouble sending or receiving a fax and you are willing to accept the errors in the transmission Turning off the setting might be useful when you are 196 Chapter 7 Solve problems ENWW trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 On the control
144. fers the image to the media Cleaning stage removes excess toner from the drum Fusing stage applies heat and pressure to the media to make the image permanent Perform a half self test check The purpose of the half self test check is to determine which process is malfunctioning 1 2 Print a configuration page Open the print cartridge access door after the paper advances halfway through the product approximately five seconds after the motor begins rotating The leading edge of the paper should have advanced past the print cartridge Remove the print cartridge Open the print cartridge drum shield to view the drum surface If a dark and distinct toner image is present on the drum surface assume that the first two functions of the electrophotographic process are functioning image formation and development Problem solve the failure as a transfer or fusing problem Perform other checks If no image appears on the photosensitive drum perform these checks 1 Make sure that you removed the entire length of the sealing tape from the print cartridge before you installed the cartridge Perform a drum rotation functional check to ensure that the drum is rotating see Drum rotation test on page 141 Perform a high voltage power supply check See Heating element check on page 143 142 Chapter 7 Solve problems ENWW Heating element check Media passes between the heating element and a soft pressure roller to fuse to
145. formation process 48 serial number locating 7 Service after service check list 69 before service checklist 68 checklist after service 69 checklist before service 68 checklist post service 69 checklist preservice 68 critical error messages 156 partnumbers 204 post service checklist 69 preservice checklist 68 repacking device 244 secondary menu 187 tools required 67 service menu 19 186 settings factory set defaults restoring 186 NVRAM initialization 185 shared telephone line for faxing 188 shipping device 244 side covers part numbers 223 232 236 removing scanner 76 signals VIDEO 40 size copy troubleshooting 178 product 246 skewed pages 166 173 slow speed troubleshooting faxing 202 scanning 179 smeared toner troubleshooting 172 software advanced installation 8 components 8 drivers supported 9 supported operating systems 8 ENWW software installation included components list express 8 included components list recommended 8 solenoid SL001 49 51 solenoids diagrams 146 speaker assembly partnumber 231 234 238 removing 118 specifications acoustic emissions 247 electrical 246 environmental 247 physical 246 product features 3 specks troubleshooting 171 speed fax troubleshooting 202 processor 41 scanning troubleshooting 179 spots troubleshooting 171 STAGE period scanner 39 stages image formation 48 scanner operations 39 startup messages 42 static eliminator operations 48 precautions
146. h voltage barrier critical components capacitor and relay The safety barrier of the fax card PCB traces and the clearance between the fax card and surrounding components also contribute to common mode protection A voltage suppressor a crowbar type SIDACTOR provides differential protection This device becomes low impedance at approximately 300 V differential and crowbars to a low voltage All communications cross the isolation barrier magnetically The breakdown voltage rating of barrier critical components is greater than 5 kV Data path TIP and RING are the two wire paths for all signals from the telephone network All signaling and data information comes across them including fax tones and fax data The telephone network uses DC current to determine the hook state of the telephone so line current must be present during a call The silicon DAA provides a DC holding circuit to keep the line current constant during a fax call The silicon DAA converts the analog signal to a digital signal for DSP processing and also converts the digital signal to an analog signal for transmitting data through a telephone line The magnetically coupled signals that cross the isolation barrier go either through a capacitor or a relay The DSP in the fax card communicates with the ASIC in the formatter using the high speed serial interface Hook state Another magnetically coupled signal is the control signal that disconnects the downstream teleph
147. he HP LaserJet M1319f and the legacy product amp NOTE Forclarity the product is sometime shown in this chapter with the scanner assembly removed Removing the scanner assembly is not necessary unless noted within the procedure Handset 1 Disconnect the handset connector from the back of the product 2 Remove the handset Figure 6 44 Remove the handset ENWW Product base 99 Separation pad 1 At the back of the product remove two screws callout 1 Figure 6 45 Removing the separation pad 1 of 2 D PI a fimti 2 Remove the separation pad and frame Figure 6 46 Removing the separation pad 2 of 2 100 Chapter 6 Removal and replacement ENWW Print cartridge A CAUTION To prevent damage do not expose the print cartridge to direct or bright light Cover it with a piece of paper 1 Push the print cartridge door release button Figure 6 47 Removing the print cartridge 1 of 2 2 Pull the print cartridge up and out of the product Figure 6 48 Removing the print cartridge 2 of 2 ENWW Product base 101 Pickup roller 1 Remove the print cartridge and locate the product pickup roller See Print cartridge on page 101 Figure 6 49 Removing the pickup roller 1 of 5 2 Gently release the small white tabs on each side of the pickup roller by pushing them away from the roller and then rotate the roller away from the mounting frame A CAUTION
148. he desired submenu option and then press OK 6 After making the necessary menu item choices wait for the product to enter the Ready state and then press Cancel to close the secondary service menu Menu item Submenu Description Service Reports Cont Self Test The continuous self test prints the configuration page repeatedly until you press Cancel Cont Copy Run a continuous copy test to test the copy function Error Report Print the error report to see firmware errors Display test Use the Display test menu to run a test of the control panel display lights and LCD screen Button test Use the Button test menu to run a test of the control panel buttons Show FW Version Use the Show FW Version menu to display the firmware version number Cal Graphs Mono Red Green Blue NOTE These submenus include additional calibration submenus Use the Cal Graphs sub menus to calibrate the product scanner File Sys Format Use the File Sys Format menu to reformat the fax file system for fax storage CAUTION All stored faxes and Phonebook entries are lost when the fax file system is reformatted ENWW Service mode functions 187 Solve fax problems General fax troubleshooting Verify the following information before troubleshooting fax problems e l sthe fax set up correctly o Make sure that the fax cord that came with the product is being used This cord has been tested and meets the product specifications
149. he formatter controls the operation sequences of the fax card and document scanner Figure 5 1 Product configuration block diagram oe et E ete en cm 1 fe re cnn i I LABERISEANNER ENGINE CONTROL SYSTEM CONTROL PANEL l l I l vi l ADF I I l l I I l l I l l l deser EE H ECU FORMATTER I I l l I l l l I l l i RENE Ek Fax card I l PAPER PICKUP FEED I SYSTEM A SCANNER I 38 Chapter 5 Operational theory ENWW Sequence of operation The microprocessor CPU on the ECU controls the operation sequence of the product The following events take place during normal product operation Sequence of operation scanner Table 5 1 Basic sequence of operation scanner Period Purpose Remarks WAIT After the product is turned on until To perform the firmware initialization Tests RAM and establishes and Ready appears on the control panel communication with the control panel display READY From the end of the WAIT To keep the product ready to print copy period until the user initiates an action or scan or fax a fax is received CALIBRATION From the time the copy To compensate for variables in the This occurs before media moves past the scan or fax button is pressed until the scanning system scanner STAGE period STAGE From the end of the To position the leading edge of the The page feeds partway into the CAL
150. he scanner assembly top cover 3 of Al 94 Removing the scanner assembly top cover 4 of Al 95 Removing the top cover assembly 1 of 21 96 Removing the top cover assembly 2 of 2 sse eene nene 96 Removing the pickup roller 1 of 2 sss eene nennen nennen nennen 97 Removing the pickup roller 2 of 2 sss eene nennen nennen enne 97 Removing the white platen 1 of 21 98 Removing the white platen 2 of 2 98 Remove the handset ote eR ER HERO ETE DTE P REP HO 99 Removing the separation pad 1 of 2 sssssssssssssssse enne nnns 100 Removing the separation pad 2 of 2 100 Removing the print cartridge 1 of 2 101 Removing the print cartridge 2 of 2 101 Removing the pickup roller 1 of 5 sssssssssssseeeemeennem emen nennen nnn 102 Removing the pickup roller 2 of 102 Removing the pickup roller 3 of D 103 Removing the pickup roller 4 0f b icti p i e FE eee P D 103 Removing the pickup roller 5 of y eege dee NENNEN ditat einen gate ond 104 Installing the scanner cushions enm eene nennen eene rne 105 Removing the media input tray 1 of i 106 Removing the media input tray 2 of i 106 Removing the media input tray 3 of i 107 Removing the transfer roller 1 of 31 108 Removing the transfer roller 2 of 31 109 Removing the transfer roller 3 of 31 109 Removing the side covers TOt 4 dte e Ret ee Pe il e e tie os 110 Removing the side covers 2 of Al nennen enne nnne
151. he telephone lines These devices might cause some fax communication problems by degrading the quality of the telephone signal If you are having problems sending or receiving faxes connect the device directly to the telephone jack to determine if the problem is in the surge protection device Is a telephone company voice message service being used If the messaging service rings to answer setting is lower than the product rings to answer setting the messaging service answers the call and the product will not detect incoming faxes If the product rings to answer setting is lower than that of the messaging service the product answers all calls and no calls will ever be sent to the messaging service The only voice messaging system that can be used with the product is a standard telephone answering machine Is a standard telephone answering machine installed An answering machine must be connected to the port that is labeled with the telephone icon or it can be shared on the same telephone line extension Set the product rings to answer setting for at least one ring more than the number of rings that prompts the answering machine to answer a incoming call For example if the answering machine is set to answer calls after three rings set the product rings to answer setting to four rings amp NOTE If an answering machine is connected to the same telephone line but is connected to a different jack for example in another room it m
152. here it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used 242 Appendix A Service and support ENWW Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the device product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERC
153. ian RO CB536 00031 Control panel overlay Croation HR CB536 00032 Control panel overlay Slovenian SL CB536 00033 Control panel overlay Indonesian ID CB536 00034 Control panel overlay Kazakh KK CB536 00035 Control panel overlay Bulgarian BG CB536 00036 Control panel overlay 207 Table 8 2 Control panel overlay continued Item Language Part number Control panel overlay Ukranian UK CB536 00037 Control panel overlay Serbian SR CB536 00038 Control panel overlay Lithuanian LT CB536 00039 Control panel overlay Estonia ET CB536 00040 Control panel overlay Latvian LV CB536 00041 208 Chapter 8 Parts ENWW Supplementary documentation and support ENWW Table 8 3 Service and training support Item Part number Service manual this manual CB536 90938 A printed copy of the user guide is available in the following languages Table 8 4 User guides Language Part number English CB536 90946 French CB536 90947 German CB536 90948 Italian CB536 90949 Spanish Mid Atlantic CB536 90950 Catalan CB536 90951 Bulgarian CB536 90952 Chinese simplified CB536 90953 Croatian CB536 90954 Czech CB536 90955 Danish CB536 90956 Dutch CB536 90957 Estonian CB536 90958 Finnish CB536 90959 Greek CB536 90960 Hungarian CB536 90961 Indonesian CB536 90962 Kazakh CB536 90963 Korea
154. iate for the target countries regions have been applied to this product in addition to those listed above Boise Idaho 83714 1021 USA April 1 2008 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 USA Phone 208 396 6000 ENWW Declaration of conformity 253 Certificate of Volatility This is a statement of volatility reguarding customer stored data in the memory devices of the HP LaserJet M1319f MFP The product uses volatile memory to store customer data during the printing process When the product power is off the data is erased The product also uses non volatile memory to store customer set product configuration information This non volatile memory can be erased and restored to factory default values by using the Restore defaults option of the Service menu See Service menu on page 186 254 Appendix C Regulatory information ENWW Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the Un
155. ibed in the appropriate Terminal Equipment Technical Requirement document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution can be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN of this device is 0 0 Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be conn
156. ic sequence of operation product base sssssssssssssssssssseeeee eene 40 Product startup messages iiie e id e P d ee Fo ED A tee 42 DE power distribution de ride eee ceste AER AEN ASA 46 Repetitive image defects err tiia rar ai ar kontakt adr ara odds 144 Refuge Le EEN 152 Fax card connections 2 cecceceeeeececceceecee cee ee ttnt eee ee enne eene neret tmr s nns nnns nns s nein ese n nent nennen nnn nnne 153 General fax troubleshooting EE 189 Alert and warning messages sesiis anina ANNAA EANNA ARRANA EAA ARAWAN natans caasa EEN 190 Whole unit replacement product bundle CB536A ssssssssee eee 205 Control panel overlay eet ire ee eec lk dde eeu E ERR de edo AER EEN e ER ER 207 Service and training SUPPOT TEE 209 BESIDE 209 Getting started gulde EE 210 Technical support Web sites ccc ceeceeeeeeeeeeeecee cece cee ee ttrt eee ee eee e eee te ete EEE eee aaaaaaaaeaaesaeeeeeeeeeeeeeeeeeeeees 210 COMMON EE EE 211 Extemal assemblies TTT 213 Blees ein EE 215 Frame assembly deii Eee tdeo ee EEN EEEEEN REESEN REEL 217 ET ll 219 External assemblies and print cartridge sssseeenm menm 221 External covers BEIENEE 223 Formatter and fax Card 225 Internal components 1 of 3 iir er Ret re ne RR E n Oe ERR AM ee Eu epe Re Roe edet a b adiEcs 227 xi Table 8 16 Table 8 17 Table 8 18 Table 8 19 Table B 1 Table B 2 Table B 3 Table B 4 Table B 5 xii
157. ications Clean the paper path See Clean the paper path on page 35 Poor print quality See Solve image quality problems on page 169 Poor copy quality from the ADF Clean the glass and white platen See Clean the glass and white platen on page 35 Paper jams when printing Make sure that media that meets HP specifications Clean the paper path See Clean the paper path on page 35 Media does not move smoothly through the ADF path 1 Clean the ADF pick roller 2 Ifthe problem persists replace the ADF pick roller 3 Ifthe problem persists replace the ADF Does the product send a fax Pick up the hand set and check for a dial tone If a dial tone is present attempt to send a fax The telephone line is not operational or the product is not plugged into the telephone line Verify that the product is plugged into a telephone line that you know works Does the product receive a fax Use another fax machine to send a fax to the product if available The telephone cord is faulty or is plugged into the wrong connector Too many telephone devices are plugged in or telephone devices are not connected in the correct order 1 Try plugging the telephone cord into the other connector 2 Try a new telephone cord Make sure that the HP LaserJet M1319 MFP is the only device on the telephone line and try again to receive the fax The product fax settings are se
158. ight be malfunctioning Try sending to another fax machine The telephone line might not be working Do one of the following e Turn up the volume on the product and press Start Fax on the control panel If a dial tone exists the telephone line is working e Disconnect the product from the telephone jack and connect a telephone Try to make a telephone call to verify that the telephone line is working Outgoing fax calls continue to be dialed The product automatically redials a fax number if the redial options are set to On To stop the product from redialing a fax press Cancel Or change the redial setting 198 Chapter7 Solve problems ENWW ENWW Problem Cause Solution Sent faxes are not arriving at the receiving fax machine The receiving fax machine might be off or might have an error condition such as being out of paper Call the recipient to verify that the fax machine is on and ready to receive faxes The originals might be incorrectly loaded Verify that the original documents are correctly loaded into the ADF input tray A fax might be in memory because it is waiting to redial a busy number other jobs that are ahead of it are waiting to be sent or the fax is set up for a delayed send If a fax job is in memory for any of these reasons an entry for the job appears in the fax log Print the fax activity log and check the Status column for jobs that show a Pendi
159. ight copying 176 light print troubleshooting 171 lightness faded print troubleshooting 171 lights control panel startup messages 42 scanning system 56 line current control fax 62 lines troubleshooting copies 176 printed pages 171 scans 180 link assemblies removing 73 loading media priority input tray 23 tray 1 24 localized user guides 209 locating automatic document feeder ADF 5 bins 5 cartridge door release 5 control panel 5 DIMM door 5 interface ports 5 power connector 5 power switch 5 print cartridge 5 print cartridge door latch 5 rear output door 5 ENWW stapler 5 trays 5 logs fax error 195 printing all 194 troubleshooting 189 202 loose toner troubleshooting 172 LSTR Last Rotation Period 40 M Macintosh drivers supported 9 Intel Core Processor 8 PPC 8 support 243 main input tray feeding operations 49 partnumber 221 233 237 removing 106 main motor removing 132 main wiring diagrams 149 manuals See documentation media ADF feeding operations 54 ADF sizes supported 197 curled troubleshooting 173 186 default size for tray 24 feed system operations 49 jams 159 supported sizes 22 troubleshooting 165 wrinkled 173 media lever removing 82 media lever ADF locating 5 memory flash fax 3 63 NVRAM initialization 185 RAM 42 specifications 4 menu control panel access 13 Copy setup 14 Fax functions 13 Fax Job status 13 Faxsetup 15 Reports 14 ENWW Service 19 System setup 18
160. ight interfere with the product to fax reception Table 7 4 General fax troubleshooting The document stops feeding into the ADF while the product is sending a fax Cause Solution A page cannot exceed 356 mm 14 inches Attempting to load Press Cancel on the control panel If the page is jammed clear a page longer that 381 mm 15 inches will cause the fax to the jam Fax the document by using multiple pages each less stop than 356 mm 14 inches in length instead of one long one The page is too small Press Cancel If the page is jammed clear the jam Make sure that the page is at least 89 x 44 mm 3 5 x 1 75 inches in size before you load it into the ADF If the page is smaller use a carrier sheet or affix the page to a larger sheet The fax activity log is printing at inappropriate times Cause Solution The fax activity log settings are incorrect Print a configuration report and check the fax activity log settings Set the fax activity log settings at the product control panel NOTE The fax log might be set to automatically print Use the product control panel to change the setting ENWW Solve fax problems 189 Table 7 4 General fax troubleshooting continued The product volume is too loud or too soft Cause Solution The product volume setting is too high or too low Set the volume setting at the product control panel Fax error messages Alert and warning messages appear temporarily
161. ing a job that has printed in the past e Try using a different USB cable The product might not be set up as the default printer Open the Printers or Printers and Faxes dialog box right click the product and then click Set as Default Printer The product might have encountered an error Check the control panel for an error message See Control panel messages on page 154 The product might be paused or offline Open the Printers or Printers and Faxes dialog box and verify that the product status is Reagy If it is Paused right click the product and click Resume Printing The product might not be receiving power Check the power cord and verify that the product is turned on Other devices are running on your computer The product might not share a USB port If you have an external hard drive or other device that is connected to the same port as the product the other device might be interfering To connect and use the product disconnect the other device or use two USB ports on the computer 168 Chapter7 Solve problems ENWW Solve image quality problems Print quality problems The information in the following sections helps you identify and resolve print quality issues amp NOTE Ifyou are having copy problems see Solve copy problems on page 175 Improve print quality Use the print quality settings to prevent print quality problems Print quality settings Print qualit
162. ing the power supply 1 of 5 3 Disconnect one FFC callout 3 and five wire harness connectors callout 4 and remove them from the wire loom A CAUTION Do not bend or fold the FFCs during the removal or reinstallation process Figure 6 78 Removing the power supply 2 of 5 ENWW Product base 119 4 Remove four screws callout 5 Figure 6 79 Removing the power supply 3 of 5 5 Unclip two clips callout 6 and remove the switch cover located at the upper right corner of the power supply Figure 6 80 Removing the power supply 4 of 5 120 Chapter 6 Removal and replacement ENWW 6 Unclip one clip callout 7 and dislodge but do not remove the wire guide and then remove the power supply Figure 6 81 Removing the power supply 5 of 5 ENWW Product base 121 Formatter and fax card A CAUTION The formatter and fax card are ESD sensitive devices 1 Remove the right cover See Side covers on page 110 2 Remove two screws callout 1 and the I O shield callout 2 Figure 6 82 Removing the formatter 1 of 4 3 Disconnect all of the connectors on the formatter Figure 6 83 Removing the formatter 2 of 4 122 Chapter 6 Removal and replacement ENWW 4 Remove four screws from the formatter PCA callout 3 Remove three screws callout 4 from the fax card Remove the formatter and the fax card PCAs Figure 6 84 Removing the formatter 3 of 4 5 Gently separate the
163. ingle The product answers any calls that produce a single ring pattern e Double The product answers any calls that produce a double ring pattern e Triple The product answers any calls that produce a triple ring pattern e Double amp Triple The product answers any calls that produce a double ring or triple ring pattern Extension Phone On When this feature is enabled the user can press the 1 2 3 buttons on the extension phone to cause the product to Off answer an incoming fax call Silence Detect On Sets whether the product can receive faxes from older model fax machines that do not emit the initial fax tones used Off during fax transmission Fit to page On Shrinks faxes that are larger than Letter size or A4 size so that they can fit onto a Letter size or A4 size page If this Off feature is set to Off faxes larger than Letter or A4 will print on multiple pages Stamp faxes On Sets the product to add the date time sender s phone number and page number to each page of the faxes that Off this product receives Forward fax On Sets the product to send all received faxes to another fax machine Off ENWW Control panel menus 17 Table 2 5 Fax setup menu continued Menu Item Sub menu item Sub menu item Description Block faxes Add entry Modifies the blocked fax list The blocked fax list can contain up to 30 numbers When the product receives a call from Delete entry one of the blocked fax numbers it de
164. ions 255 capacity output bin 4 cartridge door partnumber 223 232 236 release locating 5 removing 112 cartridges checking 170 drum rotation test 141 extending life of 186 high voltage contacts 143 HP fraud hotline 32 operations 48 49 part numbers 204 recycling 32 redistributing toner 170 removing 101 replacing 33 status checking 31 status viewing 27 storing 32 warranty 243 central processing unit CPU formatter 41 Certificate of Volatility 254 characters troubleshooting 173 charging roller operations 48 power supply 47 checklists after service 69 before service 68 preservice 68 print quality 170 problem solving 138 toner cartridge inspection 170 checks drum rotation 141 half self test 142 heating element 143 high voltage power supply 143 circuitry power system 46 CIS contact image sensor 56 classes HP Technical Training 210 cleaning exterior 36 glass 35 36 high voltage contacts 143 paper path 35 white platen 35 cleaning stage image formation process 49 Index 259 CO operations 58 Coldfire processor 41 colored paper troubleshooting 176 communication operations 41 components internal part numbers 226 locations 145 computer security features 58 conditioning stage image formation process 48 configuration page printing 26 connectors fax card 153 formatter 152 contact image sensor CIS 56 control panel button description 12 cleaning page printing 35 components 42 menus 13 messages
165. is equipment uses the following USOC jacks RJ11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please see the numbers in the front of this manual for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved The following repairs can be done by the customer Replace any original equipment
166. ischarge 66 EU statement for telecom operation 252 exit rollers fuser assembly 50 F factory set defaults restoring 186 factory set password restoring 185 faded print 171 FastRes 4 fax answer mode 17 billing metering tone filters 62 cables partnumbers 204 data path 61 delay sending 13 distinctive ring 59 ENWW downstream current detection 61 errormessages 190 error report printing 195 error correction 196 fax card 60 fax pages storage 62 fax subsystem 60 features 3 flash memory storage 63 functions 58 functions menu 13 hook state 61 hook switch control 62 jams troubleshooting 159 line current control 62 line splitter information 188 operations 58 operations PSTN 58 page storage 62 ports locating 6 PSTN operations 58 pulse dialing 62 quality test 70 receive log 30 receiving 59 receiving options 28 reports 15 reports printing all 194 reports troubleshooting 189 202 reprint last 13 ring detect 62 ring type 17 safety isolation 60 safety protection circuitry 60 security features computer 58 security features network 58 sendlog 30 setup menu 15 solve Voice over IP VoIP problems 184 stored fax pages 62 telephone line types 188 test fax quality 70 troubleshooting issues 189 197 200 troubleshooting questions 188 V 34 setting 197 voice over IP VoIP services 59 fax card CODEC 60 connectors 153 DSP 60 fax subsystem 60 hook switch control 62
167. ists the telephone line is working e Disconnect the product from the telephone jack and then connect a telephone Try to make a telephone call to verify that the telephone line is working 200 Chapter 7 Solve problems ENWW Problem Cause Solution The product is not answering incoming fax calls A voice messaging service might be interfering with the product as it attempts to answer calls Do one of the following e Disable the messaging service e Geta telephone line that is dedicated to fax calls e Setthe product answer mode to Manual In manual mode you must start the fax receive process yourself e Leave the product set to automatic mode and lower the rings to answer setting for the product to a number less than the rings to answer setting for the voice mail The product will answer all incoming calls The product might be out of paper the fax memory is full or private receive is turned on NOTE For more information about private receive see Table 2 5 Fax setup menu on page 15 Refill the media input tray Press OK The product prints all of the faxes it has saved in memory and then resumes answering fax calls Reformat the fax file system for fax storage See Secondary service menu on page 187 Faxes are not printing Faxes are printing on two pages instead of one The media input tray is empty Load media Any faxes that are received while the input tray
168. ited States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM EMI statement Korea ENWW Safety statements 255 Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet M1319f laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts t
169. ive quality meet expectations 70 Chapter 6 Removal and replacement ENWW Parts removal order Use the following diagrams to determine the order in which parts must be removed Figure 6 2 Parts removal tree scanner assembly Scanner side covers Separation pad set not the entire assembly Link assemblies and scanner support frame springs ae assembly Scanner assembly top cover Top cover assembly Pickup roller White plate Control panel bezel Control panel assembly l Media lever and torsion spring Separation pad assembly Er NOTE The separation pad set and the separation pad assembly are two different assemblies ENWW The separation pad set consists of the pad clear plastic sheet and the pad cover The separation pad set is a user replaceable assembly The separation pad assembly consists of the separation lever tension spring feed arm and the components of the separation pad set The separation pad assembly is not a user replaceable assembly Only trained service personnel should attempt to replace the separation pad assembly Service approach 71 Figure 6 3 Parts removal tree product base Handset Print cartridge Transfer roller Media input tray Printer side covers Rear cover and fuser cover Power supply Scanner assembly Print cartridge door Front cover Scanner support frame Engine controller unit EEN assembly Main motor Fuser assembly Pickup as
170. ke sure the appropriate media type is selected Use the archive print feature to improve toner fusing The toner smears easily when touched AaBbCc Leg A AaBboCc AaBbCc The product is not set to print on the type of media on which you want to print In the printer driver select the Paper Quality tab and set Paper Type to match the type of media on which you are printing Print speed might be slower if you are using heavy paper The media might not meet HP specifications Use media that meets HP specifications The paper path might need cleaning The power source might be defective Clean the product See Clean the paper path on page 35 Plug the product directly into an AC outlet instead of into a power strip The fuser temperature might be too low Use the archive print feature to improve toner fusing Marks repeatedly appear at even intervals on the page AaBbCc AaBbCc AaBbCc AaBbCc al AaBbCc The product is not set to print on the type of media on which you want to print In the printer driver make sure that the appropriate media type is selected Print speed might be slower if you are using heavy paper Internal parts might have toner on them The problem typically corrects itself after a few more pages The paper path might need cleaning The print cartridge might be damaged Clean the product See Clean the paper path
171. l if busy option is enabled Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and then try sending the fax again Try a different phone cord 190 Chapter 7 Solve problems ENWW Table 7 5 Alert and warning messages continued Control panel message Description Recommended action If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box Fax is busy Redial pending The fax line to which you were sending a fax was busy The product automatically redials the busy number See Control panel menus on page 13 Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and try sending the fax again Try a different phone cord If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box Fax memory full C
172. l scanning system motor drives the rollers when the formatter signals the optical scanning system that a job to print or copy is present The ADF pickup and feed path has two sensors The document sensor PS1201 detects the presence of a document in the ADF input tray The document top sensor PS202 detects the document in the ADF paper path The formatter processes the signals from the sensors and the product operates accordingly When the contact image scanner motor rotates it causes the pickup feed and delivery rollers to rotate The ADF document pickup roller pushes a document into the ADF paper path The separation pad prevents multiple pages from entering the ADF paper path by creating friction against the document and the pickup roller The document feed roller advances the document past the contact image sensor CIS The document delivery roller advances the document out of the ADF paper path to the output area Figure 5 9 Feed control 1 of 2 Contact image sensor filter unit PCA IMAGE SCANNER MOTOR DRIVE signal NECEM SERE EET te E o Ka o t c 5 5 5 o o o z z d 6 6 3 E E E o o 5 Ww I Document tray Im t O Q a oc 5 S P e 5 7 o iu m o 9 a 2 lt x 8 2 LT g i Separation z o o Document delivery tray Document delivery roller Document feed roller PS1201 Document sensor PS1202 Document top sensor CIS Contact image sensor M1 Image scanner mo
173. letes the incoming fax It also logs the blocked fax and job accounting information Clear all in the activity log Reprint faxes On Sets whether all received faxes stored in available memory can be reprinted Off Private receive On Setting Private receive to On requires the user to have set a password in product security After the password is set Off the following options are set e Private receive is turned on e Al old faxes are deleted from memory e Fax forwarding or Receive to PC are set to On and are not allowed to be changed e All incoming faxes are stored in memory All faxes Error correction On Sets whether the product sends or receives the error portion again when a fax transmission error occurs Off Fax Speed Fast V 34 Increases or decreases the allowed fax communication Medium V 17 Slow V 29 speed Table 2 6 System setup menu Menu Item Sub menu item Sub menu item Description Language List of available control panel display languages Sets the language in which the control panel displays messages and product reports Paper setup Def paper size Letter Sets the size for printing internal reports or for any print job that does not specify a size A4 Legal Def paper type Lists available Sets the type for printing internal reports or for any print job media types that does not specify a type Print Density Range of 1 5 Sets how much toner the product should use to darken lines and edges
174. lick OK e Toeditan existing individual speed dal entry click anywhere on the row containing the contact name to select it type changes in the appropriate windows and then click Add Edit You can also make changes directly in the phone book directory list by clicking the entry and typing your changes Be sure that no check marks appear in the Select column e To edit an existing group speed dial entry click anywhere on the row containing the group name to select it and then click New Edit Group Make any required changes and then click OK You can make changes to the name of the group directly in the phone book directory list by clicking the entry and typing your changes Be sure that no check marks appear in the Select column 28 Chapter 4 Manage and maintain ENWW e To delete an entry from the speed dial list select the item and then click Delete To move speed dial entries select the entry and then click Move or select Move and then specify the entry in the dialog box Then either select Next empty row or specify the number of the row where you want to move the entry NOTE If you specify a row that is occupied the new entry will overwrite the existing entry To import contacts from a phone book that exists in Lotus Notes Outlook or Outlook Express click Import Phone Book Select the appropriate software program navigate to the appropriate file and then click OK You can also select individual entries from the phone bo
175. ly fall off of the product base if it is rotated too far towards the back of the product A CAUTION Do not push too hard on the link tabs or the tab might break Figure 6 4 Removing the link assemblies and scanner support frame spring 1 of 4 ENWW Scanner assemblies 73 3 Rotate one of the link assemblies toward the front of the product until the link disengages from the scanner support frame Figure 6 5 Removing the link assemblies and scanner support frame spring 2 of 4 4 Remove the link assembly Repeat for remaining link NOTE If you need to remove the support frame spring see Figure 6 7 Removing the link assemblies and scanner support frame spring 4 of 4 on page 75 before removing the left side link assembly Figure 6 6 Removing the link assemblies and scanner support frame spring 3 of 4 74 Chapter 6 Removal and replacement ENWW 5 Use needle nose pliers to remove the scanner support frame spring from the left side of the product Figure 6 7 Removing the link assemblies and scanner support frame spring 4 of 4 ENWW Scanner assemblies 75 Scanner side covers NOTE In the following figure examine the locations of the of the locking tabs on the scanner cover before you remove the cover 1 Use a small flat blade screwdriver to release the right side cover locking tab Figure 6 8 Removing the scanner side covers 1 of 2 76 Chapter 6 Removal and replacement ENWW
176. ly on page 217 RM1 0890 000CN Separation pad assembly scanner Guide assembly on page 219 RM1 0891 000CN Separation pad set scanner Guide assembly on page 219 RM1 0896 000CN Scanner link assembly left ADF components on page 215 RM1 0897 000CN Scanner link assembly right ADF components on page 215 RM1 2033 030CN Laser scanner assembly Internal components 2 of 3 on page 229 RM1 2048 000CN Separation pad assembly printer Internal components 1 of 3 on page 227 RM1 2062 000CN Transfer roller assembly Internal components 1 of 3 on page 227 RM1 3043 000CN Pickup assembly Internal components 1 of 3 on page 227 RM1 3059 000CN Delivery tray assembly External assemblies and print cartridge on page 221 RM1 3060 000CN RM1 3063 000CN RM1 3066 000CN Pickup tray assembly Frame assembly Guide assembly scanner External assemblies and print cartridge on page 221 Frame assembly on page 217 Guide assembly on page 219 RM1 3076 020CN Cover left scanner ADF components on page 215 RM1 3077 000CN Cover right scanner ADF components on page 215 RM1 3404 000CN Engine controller PCB assembly Internal components 2 of 3 on page 229 ENWW Numerical parts list 237 Table 8 19 Numerical parts list continued Part number Description Table and page
177. ment ENWW Engine controller unit ECU 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 85 e Leftcover See Side covers on page 110 e Rear cover and fuser cover See Rear cover and fuser cover on page 113 e Print cartridge door See Print cartridge door on page 112 e Front cover See Front cover on page 115 e Scanner support frame See Scanner support frame on page 124 2 Remove four screws callout 1 Figure 6 90 Removing the ECU 1 of 6 ENWW Product base 127 3 Use a long flat blade screwdriver to disengage the two ECU shield retainer hooks one at each side inside the product left hook shown callout 2 Push the hooks into the product to disengage them Figure 6 91 Removing the ECU 2 of 6 UN 4 Disconnect one FFC callout 3 and one wire harness connector callout 4 from the formatter Figure 6 92 Removing the ECU 3 of 6 hdi AR 128 Chapter 6 Removal and replacement ENWW 5 Disconnect one FFC callout 5 from the power supply A CAUTION Do not bend or fold the FFCs during the removal or reinstallation process Figure 6 93 Removing the ECU 4 of 6 6 Disconnect one FFC callout 6 from the ECU and the wire harness connector to the main motor callout 7 Remove one screw callout 8 Figure 6 94 Removing the ECU 5 of 6 Tr ENWW Product base 129 7 Carefully remove the ECU from the product As you remove it unweave
178. n CB536 90964 Latvian CB536 90965 Lituanian CB536 90966 Norwegian CB536 90967 Polish CB536 90968 Portuguese CB536 90969 Romanian CB536 90970 Russian CB536 90971 Serbian CB536 90972 Supplementary documentation and support 209 Table 8 4 User guides continued Language Part number Slovak CB536 90973 Slovenian CB536 90974 Swedish CB536 90975 Thai CB536 90976 Traditional Chinese CB536 90977 Turkish CB536 90978 Ukranian CB536 90979 Vietnamese CB536 90980 Arabic CB536 90981 Hebrew CB536 90982 A printed copy of the Getting Started Guide is available in the following languages Table 8 5 Getting started guide Language Part number English Spanish Portuguese French CB536 90901 English Spanish Portuguese Catalan Dutch French CB536 90902 German Italian English Danish Finnish French Norwegian Swedish Arabic CB536 90903 English Bulgarian Czech Hungarian Polish Romanian CB536 90904 Russian Slovak English Kazakh Turkish Ukrainian Estonian Latvian CB536 90905 Lithuanian English Croation Greek Serbian Slovenian Hebrew CB536 90906 English Korean Indonesian Simplified Chinese Traditional CB536 90907 Chinese Thai Vietnamese Table 8 6 Technical support Web sites HP Customer Care Online www hp com support ljm 1319 Software drivers support documentation and answers to frequently asked questions HP Technical Training
179. ner to the media 1 2 3 EI 5 Unplug the product for at least ten minutes Verify that the thermistor connector is seated into both the product chassis and the ECU Remove the heating element connector from the ECU To measure the continuity of the heating element measure the resistance between the two pins at the end of the cable NOTE Normal resistance is 25 ohms 10 ohms for the 110 V product and 80 ohms 20 ohms for the 220 V product If no resistance is measured replace the fuser Remove the thermistor connector and then measure the resistance between J206 pins one and two and between J206 pins three and four NOTE Normal resistance between both pairs of pins is 370K ohms 50K ohms at 20 C 68 F If no resistance is measured replace the fuser High voltage contacts check The high voltage contacts in the product must have a good connection with the contacts on the print cartridge to provide the necessary voltages for the electrophotographic processes Check the print cartridge contacts Remove the print cartridge and visually inspect the three connection points on the left end of the print cartridge drum ground charging and developing roller If they are dirty or corroded clean the connection If they are damaged replace the print cartridge NOTE Use only isopropyl alcohol to clean the connections Check the high voltage connector assembly Visually inspect the cartri
180. ng designation The control panel shows a low memory error The fax might be too large or the resolution might be too high Try one of the following e Divide a large fax into smaller sections and then fax them individually e Clear stored faxes to make more memory available for outgoing faxes e Configure the outgoing fax as a delayed fax and then verify that it will send completely e Make sure that the product is using the lowest resolution setting Standard Solve fax problems 199 Problems receiving faxes Use the table in this section to solve problems that might occur when receiving faxes Er NOTE Use the fax cord that came with the product in order to ensure that the product functions correctly Problem Cause Solution The product cannot receive faxes from an extension telephone The extension telephone setting might be disabled Change the extension telephone setting The fax cord might not be securely connected Verify that the fax cord is securely connected between the telephone jack and the product or another device that is connected to the product Press 1 2 3 in sequence wait for three seconds and then hang up The product dialing mode might be incorrectly set or the extension phone might be incorrectly set Verify that the product dialing mode is set to Tone Verify that the extension phone is set up for tone dialing as well The product is
181. nnns 110 Removing the side covers 9 Of 4 eet ieget eie ine e ERR HE Ie pa ERE He Rees 111 Removing the side covers 4 of Al 111 Removing the print cartridge door 1 of 21 112 Removing the print cartridge door 2 of 21 112 ENWW Figure 6 67 Figure 6 68 Figure 6 69 Figure 6 70 Figure 6 71 Figure 6 72 Figure 6 73 Figure 6 74 Figure 6 75 Figure 6 76 Figure 6 77 Figure 6 78 Figure 6 79 Figure 6 80 Figure 6 81 Figure 6 82 Figure 6 83 Figure 6 84 Figure 6 85 Figure 6 86 Figure 6 87 Figure 6 88 Figure 6 89 Figure 6 90 Figure 6 91 Figure 6 92 Figure 6 93 Figure 6 94 Figure 6 95 Figure 6 96 Figure 6 97 Figure 6 98 Figure 6 99 Figure 6 101 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 7 6 Figure 7 7 Figure 7 8 Figure 7 9 Removing the rear cover and fuser cover 1 Of i 113 Removing the rear cover and fuser cover 2 of 3 sss eene 113 Removing the rear cover and fuser cover 3 of 3 ssssssssssssssseeeee eee 114 Removing the front Coveri 1 Of 5 aaria tra eaaa Prendre etapa x vente 115 Removing the front cover 2 of Di 115 Removing the front cover 3 of Di 116 Removing the front cover 4 of Di 116 Removing the front cover 5 of Di 117 Removing the speaker assembly 1 of 21 118 Removing the speaker assembly 2 of 21 118 Removing the power supply 1 of bi 119 Removing the power supply 2 of bi 119 Removing the power supply 3 of bi 120 Removing the power supply 4 Of
182. not answering incoming fax calls The answer mode might be set to Manual The rings to answer setting might not be set correctly If the answer mode is set to Manual the product does not answer calls Start the fax receiving process manually Check the rings to answer setting to verify that it is set properly The answer ring pattern feature might be turned on but you do not have the service or you do have the service and the feature is not set correctly Check the answer ring pattern feature to verify that it is set properly The fax cord might not be correctly connected or the fax cord is not working See the getting started guide to check the installation Verify that you are using the fax cord that came with the product The product might not be able to detect incoming fax tones because the answering machine is playing a voice message Re record the answering machine message leaving at least two seconds of silence at the beginning of the message Too many devices might be connected to the telephone line Do not attach more than three devices to the line Remove the last device that was connected and determine whether the product works If not continue removing devices one at a time and retry after removing each one The telephone line might not be working Do one of the following e Increase the volume on the product and then press Start Fax on the control panel If a dial tone ex
183. nt cartridge door and remove the print cartridge A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 3 eS i 164 Chapter 7 Solve problems ENWW Avoid repeated jams Verify that the input tray is not overfilled The input tray capacity varies depending on the type of print media that you are using Verify that the media guides on the ADF and the media input tray are properly adjusted Check that the input tray is securely in place Do not add print media into the input tray while the product is printing Use only HP recommended media types and sizes Do not fan media prior to loading it in a tray To loosen the ream hold it firmly in both hands and twist the media by rotating your hands in the opposite direction Do not let print media stack up in the output bin The print media type and the amount of toner used affect the output bin capacity Check the power connection Make sure that the power cord is firmly connected to both the product and the power supply box Plug the power cord into a grounded power outlet Make sure that the ADF media lever is set correctly for single page or multiple page documents To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or
184. o clean the primary charging roller of page sensor PS801 PRINT Print From the end of the initial To form images on the photosensitive rotation until the primary voltage goes drum based on the VIDEO signals OFF VDO VDO sent from the formatter and to transfer the toner image onto the media LSTR Last Rotation Period After the To deliver the last page Also to clean the When the pickup command is sent from primary voltage goes OFF until the main primary charging roller the video controller the product enters motor stops rotating the INTR period immediately after the end of the LSTR period 40 Chapter 5 Operational theory ENWW Formatter system The formatter coordinates the major systems It is responsible for the following tasks or actions Formatting and controlling copies Receiving and processing print data from the product interface Monitoring the control panel and relaying product status information Developing and coordinating data placement and timing with the print engine Communicating with the host computer through the bidirectional interface Communicating fax data to and from the fax card The formatter receives print data from the USB interface and converts it into a dot image The ECU synchronizes the image formation system with the paper feed system and signals the formatter to send the print image data The formatter sends the print image data dots in the form of a video signal and the printing process
185. o light or too dark because the original was on colored paper If the original was on a colored paper including brown recycled paper the text might not be clear Adjust the resolution and lighter darker settings from HP Toolbox Text is unclear The printer driver or product software settings may be incorrect Verify that the quality settings are correct Verify that the EconoMode setting is off See the product software Help for more information about changing the settings Media handling problems Problem Cause Solution Poor print quality or toner adhesion The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Dropouts jamming or curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over Excessive curl Jamming damage to paper The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side The paper has cutouts or perforations Turn the paper over Use paper that is free of cutouts or perforations 176 Chapter 7 Solve problems ENWW Problem Problems with feeding Cause The paper has ragged edges Solution Us
186. ok instead of importing the entire phone book To select all of the entries in your speed dial list click the Select column heading In addition to numerical digits the following are valid characters for fax numbers lt space gt E NOTE You must click Apply for the changes to take effect ENWW Use the HP Toolbox software 29 Fax send log The HP Toolbox Fax send log lists all recently sent faxes and information about them including the date and time sent job number fax number page count and the results When you send a fax from a computer that is connected to the product the fax contains a View link Clicking this link opens a new page that provides information about the fax Click any column heading in the Fax send log to re sort the information in that column in ascending or descending order The Results column provides the status of the fax If the fax attempt was unsuccessful this column provides a description of why the fax was not sent NOTE You must click Apply for the changes to take effect Fax receive log The HP Toolbox Fax receive log provides a list of all recently received faxes and information about them including the date and time received job number fax number page count results and an abbreviated fax image When you receive a fax on a computer that is connected to the product the fax contains a View link Clicking this link opens a new page that provides information ab
187. ol panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the product is receiving print data or scanning commands control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Solve control panel display problems A CAUTION Static electricity can cause unexpected black lines or dots to appear on the product control panel display Do not touch the product control panel display if there is a chance that you have collected a static electric charge for example by walking on carpet in a low humidity environment Unexpected lines or dots might appear on the product control panel display or the display might become blank if the product is exposed to an electric or magnetic field To resolve this problem perform the following procedure 1 Turn the product off 2 Remove the product from the electric or magnetic field 3 Turn the product on again Alert and warning messages Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message i
188. ole unit replacement part number for a specific product bundle and localized configuration Table 8 1 Whole unit replacement product bundle CB536A Country region Localized configuration Replacement part number Asia Pacific ABO Taiwan Traditional Chinese CB536 67901 AB1 Korea Korean localization CB536 67902 AB2 China Simplified Chinese CB536 67903 AB3 Thailand Thai CB536 67904 AB4 Singapore English CB536 67905 ABG Australia English A2K Philippines English ACJ India English BFV Hong Kong SAR English Traditional Chinese CB536 67906 AK3 Indonesia Indonesia localizaton CB536 67907 UUD Vietnam Vietnamese localization CB536 67908 ARR Asia Pacific Euro Cord English CB536 67909 ARS Asia Pacific UK Cord English CB536 67910 ENWW Whole unit replacement 205 Table 8 1 Whole unit replacement product bundle CB536A continued Country region Europe Middle East and Africa Localized configuration ABD Germany German ABF France French Replacement part number CB536 67911 CB536 67912 ABH Netherlands Dutch CB536 67913 ABZ Italy Italian CB536 67914 ABE Spain Spanish localization CB536 67915 BFY Spain Catalan localization CB536 67916 ABU United Kingdom English CB536 67917 B14 Belgium Dutch French CB536 67918 AR8 Switzerland French German CB536 67919 BB1 Norway Finland Sweden
189. on downstream fax 61 dialing fax 16 pulse 62 troubleshooting 198 digital subscriber line DSL troubleshooting 183 dimensions media 22 distance between repetitive defects 144 distinctive ring and faxing 188 function setup 59 document sensor PS1201 54 document top sensor PS 1202 54 documentation getting started guide languages 210 user guide languages 209 Web sites technical support 210 door cartridge partnumber 223 232 236 removing 112 door open paper jams 51 dots per inch dpi faxing 16 print settings 169 specifications 3 dots troubleshooting 171 downstream device detection fax 61 dpi See dots per inch draft mode 186 DRAM 42 drivers specifications 4 supported 9 drum inspecting 170 operations 48 49 rotation test 141 drum cleaning stage image formation process 49 DSL troubleshooting 183 ENWW E easy software installation included components list 8 EconoMode 186 economy features 4 ECU assembly part numbers 229 232 237 diagrams 147 functions 44 jam detection operations 51 laser scanner operations 45 paper feeding operations 49 removing 127 ECU PCA 44 EJECT period scanner 39 electrical specifications 246 electrophotographic processes operations 48 electrostatic discharge ESD 66 engine power assembly 46 environmental specifications 247 error messages control panel 154 critical 156 fax 190 error report fax printing 195 error correction setting fax 196 ESD electrostatic d
190. one devices such as a phone or answering machine A control signal originating on the DSP can change the relay state causing the auxiliary jack downstream jack to be disconnected from the telephone circuit The product takes control of calls that it recognizes as fax calls If the product does not directly pick up the call it monitors incoming calls for the fax tone or for the user to direct it to receive a fax This idle mode is also called eavesdropping This mode is active when the product is on hook but current exists in the downstream phone line because another device is off hook During eavesdropping the receive circuit is enabled but has a different gain from the current that is generated during normal fax transmissions The product does not take control of the line unless it detects a fax tone or the user causes it to connect manually This feature allows the user to make voice calls from a phone that is connected to the product without being cut off if a fax is not being received Downstream device detection ENWW The line voltage monitoring module of the silicon DAA can detect the line state as well as the downstream device It tells DSP via DIB that an active device telephone modem or answering machine is connected to the auxiliary port on the product the right side of the RJ 11 jack The DSP uses the signal to ensure that the product does not go off hook and disconnect a downstream call until it has been authorized to do
191. or is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists do one of the following o 06 error replace the scanner assembly See Scanner assembly on page 85 o 12 error make sure that the ADF wire harness connector P4 is fully seated on the formatter If the error persists replace the scanner assembly See Scanner assembly on page 85 o 22 error replace the scanner assembly See Scanner assembly on page 85 o 255 error clear the jam and then turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize 158 Chapter7 Solve problems ENWW Solve paper handling problems Clear jams Causes of jams ENWW Occasionally paper or other print media can become jammed during a print job Some causes include the following events The input trays are loaded improperly or overfilled or the media guides are not set properly Media is added to or removed from an input tray during a print job or an input tray is removed from the product during a print job The cartridge door is opened during a print job Too many sheets have accumulated in an output area or sheets are blocking an output area The print media that is being used does not meet HP specifications The media is damaged or has foreign objects attached to it such as staples or paper clips The
192. out the fax Click on any column heading in the Fax receive log to re sort the information in that column in ascending or descending order The Results column provides the status of the fax If the fax attempt was unsuccessful this column provides a description of why the fax was not received amp NOTE You must click Apply for the changes to take effect Other Links This section contains links that connect you to the Internet You must have Internet access to use any of these links If you use a dial up connection and did not connect when you first opened the HP Toolbox you must connect before you can visit these Web sites Connecting might require that you close the HP Toolbox and reopen it e HP Instant Support Connects to the HP Instant Support Web site e Product Support Connects to the support site for the product where you can search for help with a specific problem e Shop for Supplies Order supplies at the HP Web site e Product Registration Connects to the HP product registration Web site 30 Chapter 4 Manage and maintain ENWW Manage supplies Check and order supplies You can check the supplies status by using the product control panel printing a supplies status page or viewing HP Toolbox Hewlett Packard recommends that you place an order for a replacement print cartridge when Low message for a print cartridge first appears Use a new authentic HP print cartridge to obtain the following types of suppli
193. oval or reinstallation process Figure 6 12 Removing the top cover control panel 2 of 3 ENWW Scanner assemblies 79 3 Slightly open the ADF assembly and then push the top cover toward the back of the product to release the three rear locking tabs Remove the top cover Figure 6 13 Removing the top cover control panel 3 of 3 NOTE You must release the wire harness from two retainers on the top cover 80 Chapter 6 Removal and replacement ENWW Control panel assembly A CAUTION The control panel is an ESD sensitive component 1 Remove the control panel top cover See Top cover control panel on page 79 2 Remove three screws callout 1 Figure 6 14 Removing the control panel assembly 1 of 2 3 Rotate the control panel button assembly away from the control panel cover and remove it Figure 6 15 Removing the control panel assembly 2 of 2 ENWW Scanner assemblies 81 Media lever and media lever torsion spring 1 Remove the control panel top cover See Top cover control panel on page 79 2 Carefully dislodge and remove the media lever torsion spring Figure 6 16 Removing the media lever and media lever torsion spring 82 Chapter 6 Removal and replacement ENWW Separation pad assembly 1 ENWW 2 A Remove the control panel top cover See Top cover control panel on page 79 Remove five screws callout 1 and the sheet metal plate CAUTION Do not to
194. ply item 32 Chapter4 Manage and maintain ENWW Replace supplies Print cartridge 1 Open the print cartridge door 2 Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it See the recycling information inside the print cartridge box 3 Remove the new print cartridge from its packaging rock the cartridge remove the orange cover and then pull the orange tab straight out to remove the sealing tape ENWW Manage supplies 33 4 nsert the cartridge into the product until it is firmly in place SS D H ER Ana 5 Close the print cartridge door A CAUTION If toner gets on any clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 34 Chapter 4 Manage and maintain ENWW Clean the product Clean the paper path During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these types of problems Specks Smearing AaBbGc AaBbCc AaBbOCC AaBhec AaBbCc AaBt Cc AaBbCc AaBb Cc AaBbCc AaBbCc 1 Press Setup Use the arrow buttons to find the Service menu and then press OK Use the arrow buttons to find Cleaning mode and then press OK Load plain letter or A4 paper when you are prompted er
195. print quality archive print setting 186 checklist 170 settings 169 ENWW test 69 troubleshooting print cartridge door partnumber 223 232 236 removing 112 printer ECU operations 44 image formation system operations 48 internal components 226 operation sequence 40 printer drivers included components list 8 included components list Macintosh 9 specifications 4 supported 9 printer pickup roller operations 49 printer separation pad operations 49 printing configuration page 26 demo page 26 direct connection to computer 9 menu map 26 troubleshooting 168 USB connection 9 priority input slot feeding operations 49 priority input tray loading 23 locating 5 processor formatter 41 product back view description 6 configuration 3 electrostatic discarge ESD 66 fax functions 58 features 3 front view description 5 operations 52 pages per minute ppm 3 performance 3 serial number locating 7 specifications 3 product base block diagram operations 43 169 170 ENWW ECU operations 44 ECU replacing 127 formatter and fax card replacing 122 front cover removing 115 fuser cover removing 113 fuser replacing 134 handset removing 99 image formation system operations 48 internal components 226 laser scanner assembly replacing 131 main motor replacing 132 operation sequence 40 paper pickup assembly replacing 136 part numbers 220 pickup roller replacing 102 power supply replacing 119 print cartridge door
196. problem solve fax transmission and receive errors Never Now If error Restore defaults Press OK to restore the product factory settings Cleaning mode Press OK to start the cleaning process See Clean the paper path on page 35 for more information Less paper curl Off Lowers the fuser temperature On Archive print Off The archive print feature produces output that is less susceptible to toner On smearing and dusting Use archive print to create documents that you want to preserve or archive printer driver the product uses less toner which extends the life of the print cartridge Because less toner is applied to the page in EconoMode image quality both clarity and contrast is considerably decreased HP does not recommend the full time use of EconoMode because the toner supply might outlast the mechanical parts in the print cartridge causing print quality problems In this case you must replace the print cartridge even though there is still a supply of toner present 186 Chapter 7 Solve problems ENWW Secondary service menu Use this menu to perform various tests and print out special reports Open the secondary service menu 1 Press the Setup button 2 Simultaneously press and then release both the left arrow button and the OK button 3 Press the OK button 4 Use the arrow buttons to select the desired secondary service option and then press the OK button 5 Use the arrow buttons to select t
197. red per ISO 9296 Printing 18 ppm Lwaa 6 3 Bels A 65 dB A Ready Inaudible Sound Pressure Level Bystander Position Declared per ISO 9296 Printing 18 ppm Loam 49 dB A Ready Inaudible 1 Values are based on preliminary data See www hp com support ljm1319 for current information Configuration tested HP LaserJet M1319f printing simplex using A4 paper at 18 ppm Environmental specifications 247 248 Appendix B Specifications ENWW C Regulatory information This section contains the following regulatory information e FCC compliance e Telephone Consumer Protection Act United States e IC CS 03 requirements e EU statement for telecom operation e New Zealand telecom statements e Declaration of conformity e Certificate of Volatility e Safety statements ENWW 249 FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television re
198. response Correct the entry No Dial Tone The product could not detect a dial tone Check for a dial tone on the phone line by pressing Start Fax Unplug the telephone cord from both the product and the wall and replug the cord Make sure that you are using the telephone cord that came with the product Unplug the product telephone cord from the wall plug in a telephone and try making a voice call 192 Chapter 7 Solve problems ENWW Table 7 5 Alert and warning messages continued Control panel message Description Recommended action Make sure that the phone cord from the wall telephone jack is plugged into the line in gj port Plug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box No document sent The product did not scan any pages or it did not receive any pages from the computer to transmit a fax Try sending the fax again No fax answer Redial pending No fax answer Canceled send The receiving fax line did not answer The product attempts to redial after a few minutes Attempts to redial a fax number failed or the Redial no answer option was turned off Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number
199. ret tete entente ne an tana ease aab e NR DER ka nando aa na ded dana 182 Solve direct connection problems eene 182 Solve DSL problems enhn nnne nne nenrtrr nisi n sinis innere ESAE seinen nn 183 PBX line ee e EEN 183 Solve fax with Voice over IP services problems cccceeceeeeeeeeeneeceecaeeeeeeeeeeeseesececensncesaeeeeeeeeeess 184 Service mode functions sssssssssssssssssssssesessee en ennemis nn sn sen nn nannten rtr sten n nnn 185 K l EE ue TEE EE 185 Super NVRAM initialization sss nne en nnn ennnermnrrenrennnnns 185 Password reset or bypass isses end nhan tede ARR RR RE Re AR YN EEEE addas a MER uad 185 Semice MENU Ee E 186 Secondary service menu cece i ttre ire eene emere nennen nennen nemen 187 Solve fax e tele Eu EE 188 General fax troubleShOOung wiciiscssviicdecesudeisacesveuleacabevesdedictessecdesestidetustesttacntaasesliadiaesseiateas 188 Fax eror messages i in eoi E dote dienes FREE RE AER RR ERE RRR NER aAA RS Ee La a ERR 190 Alert and warning message tables n 190 Fax memory is retained when there is a loss of power ssssssssesserseesrrssseerrrsserrrrsssrerrnssens 194 Fax logs and repols xs e 194 Print all fax reports cote eet i a ga 194 Print individual fax reports ccceeeeeeeeecceccaeceeeeeeeeeeeeeeeseceeecenaesaeeeeeeeeeeeees 194 Set the fax activity log to print automatically se
200. ror Turn off then on Turn off the power by using the power Switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on Replace the fuser See Fuser on page 134 If the error persists replace the product See Whole unit replacement on page 205 ENWW Control panel messages 157 Recommended action Control panel message Engine comm Error The product has experienced an internal hardware error 1 Turn off the power by using the power switch and then wait at least 30 seconds If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists replace the formatter or ECU See Formatter and fax card on page 122 or Engine controller unit ECU on page 127 Scanner Error THE Turn off then on The product has experienced a scanner error The message Scanner Error is followed by a numeric designator for the error 06 internal scanner component failed 12 scanner motor failed to rotate 22 internal scanner component failed 255 scanner media jam Turn off the power by using the power Switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protect
201. ror rotates the beam reflects off the mirror first through a set of focusing lenses then off a mirror and finally through a slot in the top of the print cartridge and onto the photosensitive drum The beam sweeps the drum from left to right discharging the negative potential wherever the beam strikes the surface This creates a latent electrostatic image which later is developed into a visible image Because the beam sweeps the entire length of the drum while the drum rotates the entire surface area of the drum can be covered At the end of each sweep the beam strikes the beam detect lens generating the beam detect signal BD signal The BD signal is sent to the ECU where it is converted to an electrical signal that is used to synchronize the output of the next scan line of data Developing stage During this process the latent electrostatic image is present on the drum The toner particles obtain a negative surface charge by rubbing against the developing cylinder which is connected to a negative DC supply The negatively charged toner is attracted to the discharged exposed and grounded areas of the drum and it is repelled from the negatively charged unexposed areas Transfer stage During this process the toner image on the drum surface is transferred to the media The transfer roller applies a positive charge to the back of the media which attracts the negatively charged toner on the drum surface to the media After separation th
202. rted 197 curled troubleshooting 173 186 feed system operations 49 jams 159 supported sizes 22 troubleshooting 165 wrinkled 173 paper input trays feeding problems troubleshooting 166 Index 263 paper jams detection operations 51 paper lift plate 49 paper top sensor PS801 paper delivery sensor PS803 50 51 paper out sensor PS201 49 51 paper pickup assembly locating 145 removing 136 part numbers ADF 213 235 238 ADF components 214 bins 221 233 237 cables 204 control panel overlay 213 232 238 control panel assembly 215 232 238 control panel overlay 207 covers 223 227 232 233 236 cushion scanner 236 engine controller PCB assembly 229 232 237 frame assembly 216 guide assembly 218 handset 212 internal components 226 227 laser scanner assembly 229 233 237 power supplies 227 233 238 product base 220 scanner components 212 scanner support frame 223 232 237 screws 211 separation pads 219 separation pad assembly 227 234 237 speaker assembly 231 234 238 supplies 204 transfer roller assembly 227 trays 221 233 237 49 51 223 234 264 Index user guides 209 whole unit replacement 205 parts component locations 145 field replaceable units FRUs 65 ordering 204 removal order list 71 removing 65 replacing 65 password factory default restoring 185 user set bypass 185 path feeding operations 49 PBX lines troubleshooting 183 PBX system and faxing 188 PCA diagram
203. s The secure fax protocols make it impossible for computer viruses to be transferred from the telephone line to a computer or network The following product features prevent virus transmission e No direct connection exists between the fax line and any devices that are connected to the USB or Ethernet ports e The internal firmware cannot be modified through the fax connection e All fax communications go through the fax subsystem which does not use Internet data exchange protocols PSTN operation The PSTN operates through a central office CO that generates a constant voltage on the TIP and RING wires 48 V usually A device goes off hook by connecting impedance such as 600 ohms for the U S across the TIP and RING so that a line current can flow The CO can detect this current and can send impulses like dial tones The product generates more signaling tones such as dialing digits to tell the CO how to connect the call The product can also detect tones such as a busy tone from the CO that tell it how to behave When the call is finally connected the CO behaves like a piece of wire connecting the sender and receiver This is the period during which all of the fax signaling and data transfer occurs When a call is completed the circuit opens again and the line current flow ceases removing the CO connection from both the sender and the receiver On most phone systems the TIP and RING wires appear on pins 3 and 4 of the RJ 11 mo
204. s 147 phone book fax HP Toolbox 28 phone numbers HP fraud hotline 32 phone ports locating 6 photos scanning troubleshooting 179 photosensitive drum inspecting 170 operations 48 49 photosensitive drum rotation test 141 physical specifications 246 pickup delay jams 51 pickup roller ADF feeding operations 54 operations 49 removing 97 replacing product base 102 pickup solenoid SL001 49 51 pickup stationary jam 51 pliers required 67 ports cables ordering 204 locating 6 types included 4 post service tests 69 power connector locating 6 cords partnumbers 204 requirements 246 switch locating 6 testing high voltage 143 power supplies fax line current control 62 operations 46 partnumbers 227 233 238 removing 119 power supply assembly 44 high voltage contacts check 143 preservice checklist 68 pressure roller operations 49 primary charging roller operations 48 power supply 47 print defects troubleshooting 170 media supported 22 print cartridge area jams clearing 164 print cartridges average yield 4 checking 170 door release locating 5 drum rotation test 141 extending life of 186 high voltage contacts 143 HP fraud hotline 32 operations 48 49 part numbers 204 recycling 32 redistributing toner 170 removing 101 replacing 33 status checking 31 status viewing 27 storing 32 warranty 243 print density troubleshooting 171 voltage operations 47 print path feeding operations 49 PRINT period 40
205. s after power failure Flash memory maintains its data for years without any applied power 62 Chapter5 Operational theory ENWW Advantages of flash memory storage ENWW Fax pages that are stored in flash memory are persistent They are not lost as a result of a power failure no matter how long the power is off Users can reprint faxes in case the print cartridge runs out of toner or the product experiences other errors while printing faxes The product also has scan ahead functionality that makes use of flash memory Scan ahead automatically scans pages into flash memory before a fax job is sent This allows the sender to pick up the original document immediately after it is scanned eliminating the need to wait until the fax is transmission is complete Because fax pages are stored in flash memory rather than RAM more RAM is available to handle larger and more complicated copy and print jobs Fax functions and operation 63 64 Chapter5 Operational theory ENWW ENWW Removal and replacement e Removal and replacement strategy e Service approach e Scanner assemblies e Product base 65 Removal and replacement strategy This chapter documents the removal and replacement of field replaceable units FRUs only Replacing FRUs is generally the reverse of removal Occasionally notes and tips are included to provide directions for difficult or critical replacement procedures HP does not support repairing individual
206. s and faxing 188 rollers ADF feeding operations 54 paper feeding operations 49 pickup removing 97 product base pickup replacing 102 transfer partnumber 227 transfer removing 108 S safety isolation fax 60 safety statements 255 256 safety protection circuitry fax 60 SCAN period scanner 39 scanner calibrate 187 components and handset diagrams 212 cushions installing 105 cushions partnumbers 223 234 236 hinge tool ordering 204 operation sequence 39 operations 41 52 56 removing 85 resolution 4 side covers removing 76 support frame spring removing 73 support frame part number 223 232 237 support frame removing 124 top cover removing 93 wiring diagrams 149 scanning blank pages troubleshooting 180 quality troubleshooting 179 180 speed troubleshooting 179 scanning exposure stage image formation process 48 scatter troubleshooting 174 schedules HP Technical Training 210 screwdrivers required 67 screws partnumbers 211 removing 66 replacing 66 secondary service menu 187 security features computer 58 network 58 sending faxes error report printing 195 log HP Toolbox 30 troubleshooting 197 sensors ADF feeding operations 54 diagrams 146 optical system 56 printer paper feed system 49 separation pads ADF feeding operations 54 assembly removing 83 ENWW operations 49 part numbers 219 printer part numbers 227 234 237 product base replacing 100 removing 78 separation stage image
207. s related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Alert and warning message tables Control panel message Description Recommended action Device error The product experienced an internal This is a warning message only Job output communication error might be affected Press OK Enter Password The product requires a user set password to Type the user set password or restore the continue factory default password For more information about passwords see Password reset or bypass on page 185 and Super NVRAM initialization on page 185 Invalid Password An invalid user set password was typed Type the correct user set password or restore the factory default password For more information about passwords see Password reset or bypass on page 185 and Super NVRAM initialization on page 185 Jam in print paper path The product has detected a jam in the paper Clear the jam from the area indicated on the path product control panel and then follow the alternates with control panel instructions See Clear jams on page 159 Open door and clear jam 154 Chapter 7 Solve problems ENWW Control panel message Description Recommended action Page too complex The product could not print the current page Press OK to clear the message because of its complexity Press OK Allow the produc
208. seeeeese 195 Set the fax error report sssssssssssssssssseeeeeneenn nennen nnns 195 Set the fax confirmation report 196 Include the first page of each fax on the fax confirmation fax error and last cal PE POMS NARRA RI 196 Change error correction and fax speed ssssssssssssse eene 196 Set the fax error correction mode s sssssssssssetetrtttrtirttrrritrtnrnnn nnen nn nennen nne 196 Change the fax speed caese riian E TENAS 197 Probleme sending Taxes tired rere ep HE ETE ea EE RETE EEEEEEE EE 197 Problems receiving Taxes ccce nic e ne diede pe tdv due est te aude un v Due dx xeu DER ra RR DURuE 200 Performance problems cee eeeaeeaaaeaaeeaecaeeeeeeeeeeeeeeeeeeeeeedeteetegdteeeeeeneee 202 8 Parts viii ENWW Ordering INFOMATION ce 204 Supplies and hinge Tool 204 Cable and interface accessories cccccccceeee cece ee ee tee te eee e eee eeeaeaaeeaeeeeeeeeeee eta aaeaceaaaaaacaeceeeeeeeeeeess 204 Whole unit replacement eee eeeeeeeeseeaaeaaeaaeeeeeeeeeeeeeeeeeeccaaaaeaaecaeeeeeeeeeeeesssesiseaeenes 205 eltren EE 207 Supplementary documentation and support 209 Parts lists and diagrams 0 0 nr eene nennen nnne nennen nnne nennen nre nnns 211 SCTOWS EE EE 211 Scanner components and handset AA 212 External assemblies 5 5 rr hene Rute Cer eto Ree ua eng eh Kuga s nonne EES Cea nha E 212 ADF el ee LCE 214 Frarme assemibly teet Ae hate ees che es ER petu UR RR E kn Lege eae red
209. sembly Front cover Speaker assembly Formatter 4 NOTE In Figure 6 3 Parts removal tree product base on page 72 the front cover is listed twice 72 Chapter 6 Removal and replacement ENWW Scanner assemblies Your product might not appear exactly as the one shown in the photos in this chapter Although details such as the color of the external panels and covers might be different than your product the procedures in this chapter are appropriate for your product The HP LaserJet M1319f is shown in photos when it is necessary to see differences between the HP LaserJet M1319f and the legacy product amp NOTE The separation pad set and the separation pad assembly are two different assemblies The separation pad set consists of the pad clear plastic sheet and the pad cover The separation pad set is a user replaceable assembly The separation pad assembly consists of the separation lever tension spring feed arm and the components of the separation pad set The separation pad assembly is not a user replaceable assembly Only trained service personnel should attempt to replace the separation pad assembly Link assemblies and scanner support frame spring 1 Push the print cartridge door release and raise the scanner assembly until it is locked open 2 Use a small flat blade screwdriver to release the link tabs on each link assembly A WARNING When the link assemblies are disengaged the scanner assembly can easi
210. so by a manual fax start or the detection of the appropriate tones Fax functions and operation 61 Hook switch control In the silicon DAA the CODEC controls the hook switch directly The CODEC is activated when it receives commands from the DSP When the circuit is drawing DC current from the central office it is considered off hook When no DC current flows the state is considered on hook Ring detect Ring detect is performed by the line voltage monitoring module of the silicon DAA and is a combination of voltage levels and cadence time on and time off Both must be present to detect a valid ring The CODEC works with DSP as well as the firmware to determine if an incoming signal is an answerable ring Line current control The DC current from the CO needs to have a path to flow from TIP to RING The DC impedance emulation line modulator and DC terminations modules in the silicon DAA act as a DC holding circuit and works with the firmware to achieve the voltage current characteristic between TIP and RING The impedance the current voltage characteristic changes corresponding to certian special events such as pulse dialing or when the product goes on hook Billing metering tone filters Switzerland and Germany provide high frequency AC signals on the phone line in order to bill customers A filter in a special fax cable for certain countries regions can filter these signals Because these billings signals are not used in the
211. some of the following steps might not be necessary 1 Open the print cartridge door 2 Doone ofthe following e f media is visible use both hands to grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product e lfnomediais visible remove the print cartridge and rotate the upper media guide Carefully pull the media up and out of the product ENWW Solve paper handling problems 161 162 Chapter 7 Solve problems ENWW 5 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 6 Close tray 1 Clear jams from the output bin A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty With both hands grasp the side of the jammed media that is most visible this includes the middle and carefully pull it free from the product ENWW Solve paper handling problems 163 Clear jams from the print cartridge area A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product 1 Open the pri
212. stops at 381 mm 15 If no jam exists and less than one minute inches has elapsed wait a moment before pressing Cancel If a jam exists remove the jam Then resend the job If the item is too small it can jam inside The minimum page size for the ADF is the automatic document feeder ADF 148 x 105 mm 5 83 x 4 13 inches If a jam exists remove the jam Then resend the job Solve fax problems 197 Problem Cause Solution Faxes stop during sending The receiving fax machine might be malfunctioning Try sending to another fax machine The telephone line might not be working Do one of the following e Turn up the volume on the product and then press Start Fax on the control panel If you hear a dial tone the telephone line is working e Disconnect the product from the jack in the wall and then connect a telephone to the jack Try to make a telephone call to verify that the telephone line is working A communication error might be interrupting the fax job Change the redial on communication error setting to On The product is receiving faxes but is not sending them If the product is on a digital system the system might be generating a dial tone that the product cannot detect Disable the detect dial tone setting If the error persists contact the system service provider A poor telephone connection might exist Try again later The receiving fax machine m
213. t incorrectly Review and reset the product fax settings See Control panel main menus on page 13 138 Chapter 7 Solve problems ENWW Verification step Possible problems Solutions Does the product print from the Software is not installed correctly or an error Uninstall and then reinstall the product software computer occurred during software installation Verify that you are using the correct installation procedure and the correct port setting Use a word processing program to send a print job to the product The cable is not connected correctly Reconnect the cable An incorrect driver is selected Select the proper driver There is a port driver problem in Microsoft Uninstall and then reinstall the product software Windows Verify that you are using the correct installation procedure and the correct port setting Does the product scan to the The cable is not connected correctly Reconnect the cable computer Software is not installed correctly or an error Uninstall and then reinstall the product software Initiate a scan from the basic occurred during software installation Verify that you are using the correct installation desktop software at your computer procedure and the correct port setting If the error persists turn off the product and then turn on the product ENWW Problem solving checklist 139 Menu map Print a menu map 1 Press Setup 2 Use the arrow buttons to navigate to the R
214. t the top end of the stack of down originals into the ADF input tray with the media stack face down and the first page to be scanned on the bottom of the stack Unwanted lines The glass or white platen might be dirty Clean the scanner glass See Clean the glass and white platen on page 35 Black dots or streaks The power to the product might have Reprint the job fluctuated K MM GM 180 Chapter 7 Solve problems ENWW Solve control panel display problems A CAUTION Static electricity can cause unexpected black lines or dots to appear on the product control ENWW panel display Do not touch the product control panel display if there is a chance that you have collected a static electric charge for example by walking on carpet in a low humidity environment Unexpected lines or dots might appear on the product control panel display or the display might become blank if the product is exposed to an electric or magnetic field To resolve this problem perform the following procedure 1 Turn the product off 2 Remove the product from the electric or magnetic field 3 Turn the product on again Solve control panel display problems 181 Solve connectivity problems Solve direct connection problems If the product is experiencing connection issues while directly connected to a computer complete the following steps
215. t to finish the job or press Cancel to cancel the job Printer jam The product has detected a jam in the input Clear the jam from the area indicated on the trays product control panel and then follow the clear paper path control panel instructions See Clear jams on page 159 Settings cleared The product has cleared job settings Re enter any appropriate job settings ENWW Control panel messages 155 Critical error messages Critical error messages can indicate some kind of failure Turning off and then turning on the power might fix the problem If a critical error persists the product might require service Critical error message tables Control panel message Description Recommended action 50 1 Fuser Error The product has experienced an internal 1 Turn off the power by using the power hardware error Switch and then wait at least 30 Turn off then on seconds 2 Ifa surge protector is being used remove it Plug the product directly into the wall socket 3 Turn on the power and wait for the product to initialize 4 Replace the fuser See Fuser on page 134 5 Ifthe error persists replace the product See Whole unit replacement on page 205 50 2 Fuser Error The product has experienced an internal 1 Turn off the power by using the power hardware error switch wait at least 30 seconds and Turn off then on then turn on the power and wait for the product to initialize 2 Ifa surge protector is being
216. t toward the right side of the product until its mounting tabs clear the holes in the scanner assembly Figure 6 29 Removing the scanner assembly 10 of 14 ENWW Scanner assemblies 89 11 Use a small flat blade screwdriver to release the link tabs on each link assembly A WARNING When the link assemblies are disengaged the scanner assembly can easily fall off of the product base if it is rotated too far towards the back of the product A CAUTION Do not push too hard on the link tabs or the tabs might break NOTE itis not necessary to completely remove the link arms However the link arms are not captive when they are disengaged from the scanner assembly Figure 6 30 Removing the scanner assembly 11 of 14 90 Chapter 6 Removal and replacement ENWW 12 Use one of the following three separate methods to support the scanner assembly so that it does not fall off of the product base See Figure 6 31 Removing the scanner assembly 12 of 14 on page 91 A Use the HP scanner hinge tool part number 5185 7441 ES NOTE Remove the left side link before using the scanner hinge tool B Rest the scanner assembly against a wall C Rest the scanner assembly against your chest Figure 6 31 Removing the scanner assembly 12 of 14 ENWW Scanner assemblies 91 13 Remove one screw callout 5 Carefully remove the grounding shield callout 6 from the wire retainer Feed the two FFCs and
217. tap M4X10 XB4 7300 805CN XB4 5401 009CN Guide assembly on page 219 ADF components on page 215 Screw tap M4X10 XB4 5401 009CN ADF components on page 215 Screw tap M4X10 XB4 5401 009CN Internal components 1 of 3 on page 227 Screw with washer M3X6 XB2 7300 605CN Internal components 1 of 3 on page 227 Screw with washer M3x8 XA9 1420 000CN Internal components 3 of 3 on page 231 Separation pad assembly scanner RM1 0890 000CN Guide assembly on page 219 Separation pad assembly printer RM1 2048 000CN Internal components 1 of 3 on page 227 Separation pad set scanner RM1 0891 000CN Guide assembly on page 219 Sheet grounding scanner RL1 0376 000CN ADF components on page 215 Speaker assembly RM1 3410 000CN Internal components 3 of 3 on page 231 Spring compression white platen RU5 2196 000CN Guide assembly on page 219 Spring tension scanner RU5 2885 000CN ADF components on page 215 234 Chapter 8 Parts ENWW ENWW Table 8 18 Alphabetical parts list continued Description Part number Table and page Transfer roller assembly RM1 2062 000CN Internal components 1 of 3 on page 227 Tray delivery RM1 8443 000CN External assemblies on page 213 Alphabetical parts list 235 Numerical parts list Table 8 19 Numerical parts list Part number
218. tas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet M1319f kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser 256 Appendix C Regulatory information ENWW Substances table China A SH DR As cB ES ra T f Un hrs e E EINA E S f HA A AeA HY ICR 4 ES Cl NNER AIRERS BART WEAK Pb Hg Cd Cr VI PBB PBDE TT Na ae X 0 X X 0 0 1 ELTE X 0 0 0 0 0 Tilt A 0 0 0 0 0 0 NEL SE 0 0 0 0 0 0 Fx e eR fo X 0 0 0 0 0 VE i X 0 0 0 0 0 0 ag H EAT HIIS PUE RKA MEKA ok SE EIR SJ T11363 2006 j i ii BES s X Fea ELE AT ATA SRA b gt hir Dill SE UG SHUT
219. te the ADF output bin up and then squeeze the locking tabs until the they clear the mounting holes in the scanner assembly Figure 6 21 Removing the scanner assembly 2 of 14 ENWW Scanner assemblies 85 3 Remove the right side cover mounting screw callout 1 Figure 6 22 Removing the scanner assembly 3 of 14 4 Release the back of the cover Figure 6 23 Removing the scanner assembly 4 of 14 86 Chapter 6 Removal and replacement ENWW 5 Release the bottom tab callout 2 Figure 6 24 Removing the scanner assembly 5 of 14 6 Rotate the back side of the cover away from the product and then slide the cover toward the front of the product to remove it Figure 6 25 Removing the scanner assembly 6 of 14 ENWW Scanner assemblies 87 7 Disconnect two flat flexible cables FFCs callout 3 and one wire harness connector callout 4 A CAUTION Do not bend or fold the FFCs during the removal or reinstallation process Figure 6 26 Removing the scanner assembly 7 of 14 W D SEA O 8 Push the blue print cartridge door release button and then raise the scanner assembly until it locks open Figure 6 27 Removing the scanner assembly 8 of 14 88 Chapter 6 Removal and replacement ENWW 9 Grasp the tab on the gear drive arm bracket and carefully flex it away from the scanner assembly to release the bracket Figure 6 28 Removing the scanner assembly 9 of 14 E e 10 Pull the bracke
220. telephone service provider assigned to the fax number This service is not available in all countries regions Make sure that the telephone company provides this service before changing the setting e l satelephone line splitting device installed o A telephone line splitter is a device that splits two or more telephone lines from the same jack Not all splitters are compatible with the product and not all countries regions support the use of splitters Parallel splitters also called T splitters split a single line into two phone jacks so that two devices can share the same line Line 1 Line 2 splitters provide two unique telephone line outlets from a single jack with two unique telephone numbers two telephone lines are connected to a single jack A Line 1 Line 2 splitter must be used if both a fax line and a voice line share the same jack NOTE Hewlett Packard does not recommend using a parallel splitter T splitter with the product because it might degrade the quality of the telephone signal If a second device must be attached to the telephone line in addition to the product plug the second device into the telephone port on the product the port on the back that is marked with a telephone icon 188 Chapter 7 Solve problems ENWW Is a surge protection device installed o A surge protection device might be installed between the telephone jack and the product to protect the product from electrical power that passes through t
221. tension spring feed arm and the components of the separation pad set The separation pad assembly is not a user replaceable assembly Only trained service personnel should attempt to replace the separation pad assembly ENWW Scanner components and handset 219 Product base External assemblies and print cartridge Figure 8 5 External assemblies and print cartridge ENWW 220 Chapter 8 Parts Table 8 12 External assemblies and print cartridge Ref Description Part number Qty 1 Delivery tray assembly RM1 3059 000CN 1 2 Pickup tray assembly RM1 3060 000CN 1 Not shown Print cartridge Q2612 67901 1 ENWW Product base 221 External covers Figure 8 6 External covers 222 Chapter8 Parts ENWW ENWW Table 8 13 External covers printer Description Door print cartridge Cover right Scanner cushion Cover front Cover left Cover rear Cover top scanner support frame Part number RC1 8372 000CN RC2 5800 000CN RC1 2476 000CN RL1 1160 000CN RC1 8373 000CN RC1 2474 020CN RL1 1161 000CN Product base 223 Formatter and fax card Figure 8 7 Formatter and fax card 224 Chapter 8 Parts ENWW ENWW Table 8 14 Formatter and fax card Description Formatter Western Formatter Asian Fax card US AP Fax card EMEA Part number CC391 60001 CC541 60001 CC392 60001 CC396 60001 Product base 225 Internal components Figure 8 8 Internal components
222. that came with the device This includes the print cartridge the supports for trays and bins the power cord and the telephone cord It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges amp NOTE ForHP LaserJet M1319 MFP series models that include a handset this equipment is hearing aid compatible 250 Appendix C Regulatory information ENWW Telephone Consumer Protection Act United States The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long distance transmission charges IC CS 03 requirements ENWW Notice The Industry Canada label identifies certified equipment This certification means the equipment meets certain telecommunications network protective operational and safety requirements as prescr
223. the fax speed See Change the fax speed on page 197 Ask the sender to resend the fax Turn off error correction mode See Set the fax error correction mode on page 196 Ask the sender to resend the fax Connect the product to a different phone line If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box Fax Send error An error occurred while trying to send a fax Try resending the fax Try faxing to another fax number Check for a dial tone on the phone line by pressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Connect the product to a different phone line Set the fax resolution to Standard instead of the default of Fine See Control panel menus on page 13 If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box Group dial not allowed in group The speed dial code that you typed is programmed for a group Adding a group dial to another group dial is not allowed Add one touch buttons programmed as an individual speed dial or speed dial codes to a group dial Invalid entry Invalid data or
224. tor Document pickup roller The contact image scanner motor drives the pickup roller the feed roller a one way clutch and the delivery roller A gear differential causes the pickup roller to rotate at a slower speed than the feed roller The slower speed allows for a consistent space between pages of a multiple page document which is 54 Chapter 5 Operational theory ENWW necessary for correct document scanning The one way clutch varies the rotation speeds of the pickup roller and feed roller to prevent the rollers from tearing the document Figure 5 10 Feed control 2 of 2 Document Document Drive transmission Drive transmission Document feed roller pickup roller One way clutch gear 3 gear 2 feed roller gear Contact image sensor Document Drive transmission Image scanner delivery roller gear gear 1 motor ENWW HP LaserJet M1319f components 55 Optical scanning system The contact image sensor CIS is the major component of the optical scanning system The CIS consists of three LEDs red green and blue a light guide the scanning glass the rod lens array and a sensor array When the CIS scans a document the CIS does not move Instead documents move past the CIS Figure 5 11 Optical system 1 of 2 Irradiated light Standard Document feed direction white plate LED light emitter Rod lens array Sensor array light receiver Contact imag
225. ts a list of the speed dials that have been set up for this product Block Fax list Prints a list of phone numbers that are blocked from sending faxes to this product All fax reports Prints all fax related reports Menu structure Prints a control panel menu layout map and lists the active settings for each menu Config report Prints a list of all the product settings Table 2 5 Fax setup menu Menu Item Sub menu item Sub menu item Description Fax header Your fax number Sets the identifying information that is sent to the receiving product Company name Phone Book Individual setup Add Edit Edits the fax phone book speed dials and group dial entries The product supports up to 120 phone book entries which Delete can be either individual or group entries Group setup Add Edit group Delete group Del in group Delete all ENWW Control panel menus 15 Table 2 5 Fax setup menu continued Menu Item Sub menu item Sub menu item Description Fax Send setup Def Resolution Fine Sets the resolution for sent documents Higher resolution images have more dots per inch dpi so they show more Superfine detail Lower resolution images have fewer dots per inch and show less detail but the file size is smaller Photo Changing the resolution setting might affect the fax speed Standard Def light dark Sets the darkness of outgoing faxes Dialing Mode Tone Sets whether the product should use ton
226. tup options with the DSL service provider Consult the DSL provider for technical installation requirements An Asymmetric Digital Subscriber Line ADSL is a version of DSL that provides greater efficiency by allowing upload and download rates to differ Because ADSL is a version of DSL the previous DSL information also applies to ADSL PBX line problems ENWW The HP LaserJet product is an analog device that is not compatible with all digital phone environments unless a digital to analog converter is used It might be difficult for you to solve fax issues without assistance from someone who is familiar with the technical details of the customer s digital environment and the analog converter HP does not guarantee that the HP LaserJet product will be compatible with digital environments or digital to analog converters Solve DSL problems 183 Solve fax with Voice over IP services problems Voice over IP VoIP services provide normal telephone service including long distance service through a broadband Internet connection These services use packets to break up the voice signal on a telephone line and transmit it digitally to the receiver where the packets are reassembled The VoIP services are often not compatible with fax machines The VoIP provider must state the service supports fax over IP services Because the installation process varies the VoIP service provider must assist in installing the product fax component Although a
227. uch the grey separation pad Skin oils and fingerprints on the separation pad might cause paper feed problems Press down on the plate as the screws are removed Four compression springs are under the plate The separation pad assembly also has one compression spring attached to the shield Be careful not to lose any springs when you remove the shield NOTE The separation pad set and the separation pad assembly are two different assemblies The separation pad set consists of the pad clear plastic sheet and the pad cover The separation pad set s a user replaceable assembly The separation pad assembly consists of the separation lever tension spring feed arm and the components of the separation pad set The separation pad assembly is not a user replaceable assembly Only trained service personnel should attempt to replace the separation pad assembly Figure 6 17 Removing the separation pad assembly 1 of 3 Scanner assemblies 83 3 Rotate the separation pad assembly up until the keyed hinges can clear the hinge retainers Figure 6 18 Removing the separation pad assembly 2 of 3 4 Remove the separation pad assembly Figure 6 19 Removing the separation pad assembly 3 of 3 84 Chapter 6 Removal and replacement ENWW Scanner assembly 1 Rotate the ADF input tray assembly toward the front of the product and then lift it up and off of the product Figure 6 20 Removing the scanner assembly 1 of 14 2 Rota
228. ug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box Fax memory is retained when there is a loss of power The HP LaserJet M1319 MFP flash memory protects against data loss when a power failure occurs Other fax devices store fax pages in either normal RAM or short term RAM Normal RAM immediately loses data when power is lost while short term RAM loses data about 60 minutes after a power failure occurs Flash memory can maintain its data for years without power applied Fax logs and reports Use the following instructions to print fax logs and reports Print all fax reports Use this procedure to print all of the following reports at one time e Fax activity log e X Phone book report e Configuration report e Block fax list 1 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Rb oue A Use the arrow buttons to select All fax reports and then press OK The product exits the menu settings and prints the reports Print individual fax reports Use the control panel to print the following fax logs and reports e Lastcall report Provides information about the last fax sent from or received at the product e Fax activity log Provides a chronological history of the last 40 faxes that were receiv
229. use the product near water or when you are wet Install the product securely on a stable surface Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged If the product does not operate normally see the online user guide Refer all servicing questions to qualified personnel Information regarding FCC Class B Parts 15 and 68 requirements can be found in the user guide Trademark credits Microsoft and Windows are U S registered trademarks of Microsoft Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Intel Core is a trademark of Intel Corporation in the U S and other countries Table of contents 1 Product information Quick access to product information sss rrenrnnr nennen 2 Product configuratlori ite ees Eee ce Et las ea PEDE ta Med a Pez et sa Ee hae ca Ee ED oca dec dua 3 Configuration table ssssssssssseseeeeneeeeenm e eneennrnnen nee nn enne rrr enne nnns 3 Features table EE 3 Product walkaround 2 1 een tran ttg teh exa ex a EEGENEN 5 dp u M 5 ele e 6 fe Neo E 6 Location of serial number and model number eee e eee e eee e eee teeeteeeeeeteeeteeeeeeeneee 7 Supported oper
230. used remove it Plug the product directly into the wall socket Use the power switch to turn the product on 3 Replace the fuser See Fuser on page 134 4 Ifthe error persists replace the product See Whole unit replacement on page 205 50 3 Fuser Error The product has experienced an internal 1 Turn off the power by using the power hardware error Switch wait at least 30 seconds and Turn off then on then turn on the power and wait for the product to initialize 2 Ifa surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on 3 Replace the fuser See Fuser on page 134 4 Ifthe error persists replace the product See Whole unit replacement on page 205 156 Chapter 7 Solve problems ENWW Control panel message Description Recommended action 50 8 Fuser Error The product has experienced an internal hardware error Turn off then on 1 Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on Replace the fuser See Fuser on page 134 Ifthe error persists replace the product See Whole unit replacement on page 205 50 9 Fuser Error The product has experienced an internal hardware er
231. ut 2 A Reinstallation tip When reinstalling the scanner assembly top cover make sure that it is seated on the alignment pins The plastic pin callout 3 is behind the screw in Figure 6 36 Removing the scanner assembly top cover 3 of 4 on page 94 94 Chapter 6 Removal and replacement ENWW 5 Lift up on the scanner assembly top cover to separate it from the scanner assembly base A CAUTION Separating the scanner assembly top cover from the base frame assembly might require considerable force Be careful to not damage or drop either assembly when you separate them Figure 6 37 Removing the scanner assembly top cover 4 of 4 PF ENWW Scanner assemblies 95 Top cover assembly 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 85 e Scanner assembly top cover See Scanner assembly top cover on page 93 2 Rotate the top cover assembly callout 1 away from the frame assembly callout 2 Figure 6 38 Removing the top cover assembly 1 of 2 3 Pull the left end hinge out of the slot in the frame assembly and slide the top cover to the left until the right side hinge clears the hole in the frame assembly Remove the top cover Figure 6 39 Removing the top cover assembly 2 of 2 96 Chapter 6 Removal and replacement ENWW Pickup roller 1 Remove the following assemblies e Scanner assembly See Scanner assembly on page 85 e Scanner assembly top cover
232. ving the fuser assembly 2 of 2 NOTE When replacing the fuser assembly be sure to transfer the delivery sensor PCB from the old fuser to the new one ENWW Product base 135 Paper pickup assembly 1 Remove the following assemblies Scanner assembly See Scanner assembly on page 85 Left cover See Side covers on page 110 Rear cover and fuser cover See Rear cover and fuser cover on page 113 Print cartridge door See Print cartridge door on page 112 Front cover See Front cover on page 115 Transfer roller See Transfer roller on page 108 Fuser See Fuser on page 134 2 Remove six screws callout 1 Figure 6 101 Removing the paper pickup assembly 3 Unplug and remove any additional wire harnesses as necessary to release the paper pickup assembly Unplug and remove the wire from the solenoid to the formatter 4 Lift the assembly out of the frame 136 Chapter 6 Removal and replacement ENWW 7 Solve problems ENWW Problem solving checklist Menu map Tools for troubleshooting Problem solving diagrams Control panel messages Solve paper handling problems Solve image quality problems Solve copy problems Solve scan problems Solve control panel display problems Solve connectivity problems Solve DSL problems Solve fax with Voice over IP services problems Service mode functions Solve fax problems 137 Problem solving checklist
233. within 1 4 seconds Pickup stationary jam The top of page sensor PS801 does not detect the trailing edge of media within 4 6 seconds of detecting the leading edge Delivery delay jam The paper delivery sensor PS803 does not detect the leading edge of media within 2 1 seconds after the top of page sensor PS801 detects the leading edge Wrapping jam The paper delivery sensor PS803 does not detect the trailing edge of the media within 1 5 seconds after the top of page sensor PS801 detects the leading edge and within ten seconds after the paper delivery sensor PS803 detects the leading edge Delivery stationary jam The paper delivery sensor PS803 does not detect the leading edge of media within 2 2 seconds after the top of page sensor PS801 detects the trailing edge Residual paper jam The top of page sensor PS801 or the paper delivery sensor PS803 detects media in the initial rotation period Door open jam tThe top of page sensor PS801 or the paper delivery sensor PS803 detects media while the print cartridge door is open Product base functions 51 HP LaserJet M1319f components This section presents an overview of the relationships between unique major components in the HP LaserJet M1319f This section describes the optical scanning system and ADF pickup and feed system used in the product For information about image formation see Image formation system on page 48 Basic operation The HP Laser
234. x error report is a brief report that indicates the product experienced a fax job error It can be set to print after the following events Every fax error the factory set default Send fax error Receive fax error Never E NOTE If you select Never you will have no indication that a fax failed to be transmitted unless you print a fax activity log ENWW 1 2 3 4 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Fax Error report and then press OK Solve fax problems 195 5 6 Use the arrow buttons to select the option for when you want the fax error reports to be printed Press OK to save the selection Set the fax confirmation report A confirmation report is a brief report that indicates the product successfully sent or received a fax job It can be set to print after the following events 1 2 3 4 5 6 Every fax job Send fax Receive fax Never the factory set default On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Fax Confirmation and then press OK Use the arrow buttons to select the option for when you want the fax error reports to be printed Press OK to save the selection Include the first page o
235. y settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type You can change the settings in the product properties to accommodate the types of jobs that you are printing The following settings are available depending on the printer driver that you are using e 600 dpi e FastRes 1200 E NOTE Changing the resolution can change the formatting of your text To temporarily change print quality settings To change the print quality settings only for the current software program open the print properties through the Print Setup menu in the program that you are using to print To change print quality settings for all future jobs NOTE For Macintosh instructions see the user guide For Windows 2000 1 n the Windows system tray click Start select Settings and then click Printers 2 Right click the product icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and then click OK For Windows XP 1 n the Windows system tray click Start click Control Panel and then click Printers and Faxes Right click the product icon Click Properties or click Printing Preferences B wm Change the settings and click OK ENWW Solve image quality problems 169 Checking the print cartridge Image formation defects are
236. ystem coordinates all print engine activities The engine control system includes both the engine control unit ECU printed circuit assembly PCA and the power supply assembly PCA E NOTE In other HP LaserJet products the ECU and power functions are combined onto one PCA known as the controller PCA or the DC controller PCA In the HP LaserJet M1319f the control functions are primarily relegated to the ECU PCA and the power functions to the power supply assembly PCA The ECU controls the following systems and functions e Print engine control o Paper motion monitoring and control printing o Motor e Product base laser scanner The power supply assembly provides the following functions to the power system e AC power distribution e DC power distribution e Overcurrent overvoltage protection e High voltage power distribution Print engine control system Paper motion monitoring and control The ECU controls paper motion in the product by continuously monitoring the two paper sensors and coordinating the timing with the other print processes Motor The ECU controls the motor The motor drives all of the product paper movement 44 Chapter 5 Operational theory ENWW Product base laser scanner The ECU sends signals to the laser scanner assembly to modulate the laser diode on and off modes and to drive the laser scanner motor Figure 5 3 Laser scanner operation BDI M Laser driver PCB Cylindrical lens VDO

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