HP LaserJet 5200, 5200L Parts, Service Manual
Contents
1. NON HP SUPPLY IN USE alternates with Ready A non HP supply is currently installed but Y was pressed to override the message If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs that are required as a result of using non HP supplies are not covered under HP warranty NON HP SUPPLY INSTALLED alternates with For help press A new non HP supply has been installed This message appears until an HP supply is installed or you press Y If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs that are required as a result of using non HP supplies are not covered under HP warranty To continue printing press Y 214 Chapter6 Troubleshooting ENWW Control panel message Description Recommended action ORDER CARTRIDGE LESS THAN XXXX PAGES alternates with lt current status message gt The CARTRIDGE LOW setting in the SYSTEM SETUP submenu is set to CONTINUE and low toner exits When the estimated pages reaches zero the message 2 is replaced with REPLACE CARTRIDGE 1 Press W to see step by step information Order HP part Q7516 67901 3 Press to exit PAPER PATH JAM FRONT DOOR alternates with For help press A page is jammed in the paper path Open the front door and remove any jammed media PAPER WRAPPED AROUND FUSER The paper has wrapped around the fuser2. AVAILABLE alternates with To continue press The printer encountered a request for a personality that did not exist in the printer The job is cancelled and no pages are printed 1 Press to continue 2 Try a different driver Cleaning Page Error Open Rear bin The rear door was closed when creating a process page or cleaning page No action necessary Cleaning The printer is processing the cleaning page No action necessary Clearing event log This message appears while the event log is cleared The printer then returns to the SERVICE menu No action necessary Clearing paper path The printer jammed or detected misplaced media The printer is attempting to eject these pages No action necessary CLOSE REAR BIN The rear door is open after creating a cleaning page Close the rear door CLOSE TOP COVER AND FRONT DOOR The top cover and front door need to be closed Close the top cover and front door CODE CRC ERROR An error has occurred during a firmware upgrade Reinstall the firmware Creating CLEANING PAGE The printer is generating a cleaning page The printer returns to the Ready state after 1 Load the cleaning page into tray 1 2 Press Menu 3 Select PRINT QUALITY and then press yY 4 Select PROCESS CLEANING PAGE and then press v DATA RECEIVED alternates with Ready The printer received data and is waiting for a
3. This jam does not have a jam code 1 Press W to see step by step information 2 Turn off the printer 3 Ifthe printer has a duplexer go to step 4 If the printer does not have a duplexer go to step 6 4 Slide the duplexer out halfway 5 Open the rear door and remove the duplexer 6 Release the fuser NIP by slightly pushing the rear door up and holding the black plastic inside the rear door 7 Slightly lift up the black plastic until it releases from the rear door and then push the rear door toward the top of the table 8 Open the print cartridge door and remove the print cartridge 9 Remove any jammed media 10 Reinstall the print cartridge and then close the cartridge door 11 Reinstall the duplexer and close the rear door 12 Turn on the printer 13 Press to exit Paused alternates with To return to Ready press the STOP key The printer has paused Press Stop to resume printing Performing upgrade A firmware upgrade is in process No action necessary Do not turn off the printer Performing PAPER PATH TEST The printer is performing a paper path test No action necessary Please Wait The printer is offline No action necessary ENWW Control panel messages 215 Control panel message Description Recommended action PRINTING STOPPED To continue press Y This message appears when a Print Stop test runs and the time expire
4. delete this message press V 3 Ifthe message reappears a problem with the software program might exist RAM DISK FILE SYSTEM IS FULL alternates with Ready To clear press The printer received a PUL file system command to store something on the file system but the file system is full 1 Use HP Web Jetadmin software to delete files from the RAM disk memory and try again 2 To delete this message press Y See HP Web Jetadmin on page 14 for more information RAM DISK IS WRITE PROTECTED alternates with Ready To clear press The file system is protected and no new files can be written to it 1 To enable writing to the RAM disk memory use HP Web Jetadmin to turn off write protection 2 To delete this message press v See HP Web Jetadmin on page 14 for more information RAM DISK X Initializing alternates with DO NOT POWER OFF The new RAM disk installed in slot X is initializing No action necessary Ready lt IP Address gt The printer is online and ready for data and no status or device attendance messages are pending To disable the feature 1 Press Menu 2 Use W to scroll to CONFIGURE DEVICE 3 Use W to scroll to SYSTEM SETUP 4 Use W to scroll to SHOW ADDRESS 5 Use W to scroll to OFF 6 Press to select and save the option Receiving upgrade A firmware upgrade is in progress Do not turn the printer off until the printer returns to Re
5. empty and no other tray is available Load media into tray 1 and press to continue Press for help MANUALLY FEED lt TYPE gt lt SIZE gt alternates with To continue press Media is in tray 1 but the print job requires a specific type and size that is not currently available Press v to print from the tray or Press for help MANUALLY FEED lt TYPE gt lt SIZE gt alternates with To use another tray press Y No media is in tray 1 and a print job requires a specific type and size that is available in another tray Press Y to print from another tray or Press for help MANUALLY FEED OUTPUT STACK alternates with Then press VY to print second sides The first side of a manual two sided print job has been printed and the printer is paused until the output stack is reinserted 1 Press W to see step by step information 2 To print second side of the two sided print job load the output stack into tray 1 with the printed side down 3 Press Y to continue MEM TEST FAILURE REPLACE DIMM 1 The memory DIMM has failed Install a supported memory DIMM See Installing printer memory on page 30 No job to cancel The Stop button was pressed but there is no job or buffered data to cancel The message appears for approximately two seconds No action necessary No stored jobs There are no jobs to retrieve in the RETRIEVE JOB menu No action necessary
6. turn off then on The duplexer is not installed correctly Turn the printer off and then on to continue BAD OPTIONAL TRAY CONNECTION The optional tray is not correctly installed 1 Press W to see step by step information 2 Turn the printer off and disconnect all of the cables 3 Remove the optional tray and then reinstall it 4 Reconnect all of the cables and turn the printer on 5 If the message persists contact HP support 6 Press to exit Cancelling The printer is in the process of canceling a job No action necessary Cannot Duplex Check Rear Bin The printer has detected a non auto duplexing size Make sure that the media size meets duplexing requirements Card slot lt X gt not functional alternates with lt current status message gt The CompactFlash card in slot lt X gt is not working correctly CompactFlash is not available for the HP LaserJet 5200L 1 Press W to see step by step information 2 Turn the printer off 210 Chapter6 Troubleshooting ENWW Control panel message Description Recommended action 3 Remove the CompactFlash card from the indicated slot and replace it with a new card 4 Press to exit Checking paper path The engine is turning the rollers to check for jams No action necessary Checking printer The engine is performing an internal test No action necessary CHOSEN PERSONALITY NOT
7. COVER alternates with Remove print cartridge A jam has occurred in the registration assembly area 1 Press the W to see step by step information 2 Open the top cover and remove the print cartridge 3 Remove all media inside 4 Lift the metal flap and remove any remaining media 5 Verify that the media size matches the tray settings and the dial on the tray 6 Reinstall the print cartridge and close the top cover 7 To exit press 20 INSUFFICIENT MEMORY alternates with For help press To continue press Y The printer has received more data from the computer than fits in available memory 1 Press Y to continue printing B NOTE Data will be lost 2 Reduce the complexity of the print job 3 Adding memory to the printer might allow more complex printing 21 PAGE TOO COMPLEX alternates with To continue press Y The page compression process is too slow for the printer 1 Press W to see step by step information 2 To print the job with some data loss press to exit the message and then press VY If data is lost simplify the page content to reduce its complexity 3 To exit press 22 EIO X BUFFER OVERFLOW alternates with To continue press Y Only printers with ElO The printer EIO card in slot X has overflowed its I O buffer during a busy state Press v to continue printing EF NOTE Data will be lost 204 Chapter6 Troublesh
8. Control panel messages Control panel message Description Recommended action 10 32 YY UNAUTHORIZED SUPPLY Unauthorized supply in use alternates with For help press A new non HP supply has been installed This message appears until you install an HP supply or press Y If you believe you purchased an HP supply please go to www hp com go anticounterfeit Service or repairs required as a result of using non HP supplies are not covered under HP warranty To continue printing press V The first pending print job will be cancelled 10 XX YY SUPPLY MEMORY ERROR For help press The printer cannot read or write to the print cartridge memory tag or the memory tag is missing 1 Open the front door 2 Remove the print cartridge and reinstall it 3 Close the front door 4 Turn the printer off and then on 5 Replace the print cartridge 6 Replace the memory tag reader 11 XX INTERNAL CLOCK ERROR alternates with To continue press Y The printer internal clock is not working correctly You are prompted to set the date and time each time you turn the printer on XX Description 01 Dead clock battery 02 Dead real time clock If the error persists replace the formatter 13 12 00 JAM INSIDE DUPLEXER alternates with For help press A jam has occurred inside the duplexer 1 Press W to see step by step information 2 Remove the duplexer 3 Remove any media fr
9. E FAILURE An error has occurred during a firmware upgrade Reinstall the firmware Initializing This message appears when the printer is turned on No action necessary Initializing permanent storage This message appears when the printer is turned on No action necessary 212 Chapter6 Troubleshooting ENWW Control panel message Description Recommended action INSERT OR CLOSE TRAY XX A tray is open and the printer is trying to print Close the tray indicated so that printing can from another tray continue INSTALL BLACK CARTRIDGE The print cartridge is not installed correctly 1 Press W to see step by step information 2 Open the top cover 3 Install the print cartridge 4 Close the top cover 5 Press to exit INSTALL FUSER For help press The fuser is either not installed or not correctly installed in the printer Press for help INSUFFICIENT MEMORY TO LOAD FONTS DATA This message alternates with the name of the storage device that does not have enough memory to load the fonts or other data Press Y to continue printing without using the data To solve the problem increase the amount of memory for the device Press for more information LOAD TRAY X lt TYPE gt lt SIZE gt alternates with For help press Tray X is either empty or configured for a type and size other than that specified in the job No other tray is available Pres
10. SSION A connection with the card in the EIO slothas 1 Press Y to continue printing broken alternates with 32 This message is not valid for the HP LaserJet E NOTE Nate WIDE TOSE To continue press Y 5200 and 5200L 2 Turn the printer off and then on 3 Try printing again 4 Ifthe error persists replace the EIO card in slot X ENWW Control panel messages 205 Recommended action Control panel message Description 40 EMBEDDED 1 0 BAD TRANSMISSION alternates with To continue press Y The connection with the HP Jetdirect embedded print server has broken fi Press v to continue printing Turn the printer off and then on Try printing again If the error persists replace the formatter 41 3 UNEXPECTED SIZE IN TRAY X alternates with LOAD TRAY X lt TYPE gt lt SIZE gt The media is longer or shorter than the size configured for the tray Press v to print from a different tray Make sure that all trays are configured and loaded correctly before printing again If the error persists perform a paper path test using the diagnostics menu to make sure that all of the sensors are working correctly If the error persists replace the paper feed assembly 41 5 UNEXPECTED TYPE IN TRAY X alternates with LOAD TRAY X lt TYPE gt lt SIZE gt The printer senses a different media type than what is configured in the tray Press Y to print from a different tray or press
11. ady REINSERT DUPLEXER The duplexer is not installed or is not installed correctly 1 Turn the printer off 2 Remove the duplexer and then reinstall it 3 Turn the printer on REPLACE BLACK CARTRIDGE alternates with lt current status message gt ENWW The print cartridge is nearing the end of its useful life and the CARTRIDGE OUT setting is set to CONTINUE If CARTRIDGE OUT is set to STOP the message becomes an error and printing will not continue until CARTRIDGE OUT is set to CONTINUE 1 Press W to see step by step information 2 Order HP part number Q7516 67901 Control panel messages 217 Control panel message Description Recommended action 3 Open the print cartridge door remove the print cartridge and install a new print cartridge Close the print cartridge door 4 Press to exit Request accepted please wait The printer has accepted a request to print an internal page but the current job must finish printing before the internal page will print No action necessary Resend upgrade The firmware upgrade was not successful Attempt the upgrade again Restoring factory settings The printer is restoring factory settings No action necessary Restoring The printer is restoring settings No action necessary RFU LOAD ERROR An error has occurred during a firmware upgrade Reinstall the firmware Setting saved A menu select
12. e media guides and dial are in the correct position and match the media in the tray 4 Remove all media inside the printer and reinstall the tray 5 To exit press B NOTE To avoid jams with heavier media use tray 1 and the rear output bin 13 XX YY JAM INSIDE FRONT DOOR alternates with For help press A jam has occurred inside the front door Press for help or See Clearing jams from the print cartridge area on page 231 13 XX YY JAM INSIDE REAR DOOR alternates with Clear jam then press Y A jam has occurred in the duplex reversing area 1 Press W to see step by step information 2 Open rear door and remove all media inside 3 Close the rear door 4 To exit press 13 XX YY JAM INSIDE REAR DOOR alternates with For help press A jam has occurred in the rear door area 1 Press W to see step by step information 2 Pull the duplexer halfway out of the printer ENWW Control panel messages 203 Control panel message Description Recommended action 3 Open the rear door and remove the duplexer 4 Release the four tabs in the center of the black paper guide inside the lower rear door 5 Open the lower rear door completely and remove all media inside 6 Close the rear door The four tabs in the paper guide automatically reattach to the door 7 Reinstall the duplexer 8 To exit press 13 XX YY JAM INSIDE TOP
13. for more information Make sure that all trays are configured and loaded correctly before printing again If the error persists perform a paper path test using the diagnostics menu to make sure that all of the sensors are working correctly If the error persists replace the paper feed assembly 41 X ERROR alternates with To continue press Vv A printer error has occurred Press Vv to continue or press for more information If the error persists after exiting help turn the printer off and then on 49 XXXXX ERROR alternates with To continue turn off then on A critical firmware error has occurred that caused the processor on the formatter to abort operation This type of error can be caused by invalid print commands corrupt data or invalid operations In some cases electrical noise in the cable can corrupt data during transmission to the printer Other causes include poor quality parallel cable poor connections or home grown programs On rare occasions the formatter is at fault which typically appears as a 79 Service Error Turn the printer off and then on Press Stop to clear all print jobs from the printer memory Turn the printer off and then on Try printing a job using a different software program If the job prints try using the original software program to print a different job EA NOTE If the error message only appears when using certain software programs contac
14. form feed The message disappears when the printer receives another file The printer is paused If the printer is waiting for a form feed press VY to continue If the printer is paused press Stop to continue Date Time YYYY MMMJ DD HH mm To change press Y To skip press STOP The printer has an internal clock that tracks the date and time Press v to change the date and time Press Stop to skip this step You can set the date and time later by using the SYSTEM SETUP menu Press to exit Deleting Private Jobs The printer is in the process of deleting a private job No action necessary ENWW Control panel messages 211 Control panel message Description Recommended action Deleting The printer is in the process of deleting a job No action necessary Duplexer Error Remove Duplexer The duplexer has been removed Duplexing is not available for the HP LaserJet 5200L 1 Turn the printer off 2 Reinstall the duplexer 3 Turn the printer on Duplexing Do not grab paper During duplex printing the paper emerges for a short time before it is pulled back into the printer Duplexing is not available for the HP LaserJet 5200L No action necessary EIO lt X gt Disk Not Functional alternates with lt current status message gt The EIO disk in slot lt X gt is not working correctly 1 Press W to see step by step information 2 Tu
15. ge black Density sensor out of range black 55 XX YY DC CONTROLLER ERROR A printer command error has occurred 55 01 and 55 02 Errors alternates with XX Description Replace the DC controller To continue turn off then on 01 Input device 55 03 and 55 04 Errors 02 DC controller memory 1 Check the DC controller connectors 03 No engine response 2 Replace the DC controller 04 Communication 56 XX ERROR A printer error has occurred 1 Turn the printer off and then on alternates with XX Description 2 Remove all input devices and then reinstall them To continue turn off then on 01 Input device 3 Check the input device connectors 4 Replace any damaged connectors 57 XX PRINTER ERROR A printer fan error has occurred 1 Check the connections to the indicated fan alternates with XX Description 2 Replace the indicated fan To continue turn off then on 03 Sub fan 04 Main fan 208 Chapter6 Troubleshooting ENWW Recommended action Control panel message Description 58 XX ERROR alternates with To continue turn off then on A processor error has occurred Check the cable connection of the DC controller J301 to the low voltage power supply J201 59 XY ERROR alternates with To continue turn off then on A printer motor error has occurred Turn the printer off and then on EA NOTE This message might also appear if the transfer unit is missing or incorrectly installed Ensure
16. inue If the problem persists turn the printer off and then on To exit press 79 XXXX ERROR alternates with To continue turn off then on A critical hardware error has occurred Turn the printer off and then on ENWW Control panel messages 209 Control panel message Description Recommended action 8X YYYY EIO ERROR The EIO accessory card has encountered a critical error Turn the printer off and then on 8X YYYY EMBEDDED JETDIRECT ERROR The HP Jetdirect embedded print server has encountered a critical error Turn the printer off and then on lt BINFULL gt FULL alternates with lt Current status message gt The specified output bin is full but is not needed for the current job The message appears after a print job is sent Remove the media from the output bin Access Denied MENUS LOCKED Because the printer administrator has enabled the control panel security mechanism you cannot modify control panel settings The message disappears after a few seconds and the printer returns to a Ready or BUSY state Contact the printer administrator to change settings ACTION NOT CURRENTLY AVAILABLE ON TRAY X alternates with Tray size cannot be ANY SIZE ANY CUSTOM Duplex registration is not available when the tray size is configured for ANY SIZE or ANY CUSTOM Change the size setting for the tray BAD DUPLEXER CONNECTION alternates with To continue
17. ion has been saved No action necessary SIZE MISMATCH IN TRAY XX alternates with Ready The tray is loaded with a media size that is different from the size for which the tray is configured Printing can continue from other trays but not from this one 1 Make sure that the media guides are adjusted correctly 2 Inthe PAPER HANDLING menu configure the tray for the correct size Sleep mode on The printer is in the sleep mode Any button press or the receipt of data clears the sleep mode No action necessary The printer automatically exits sleep mode STANDARD TOP BIN FULL alternates with Remove all paper from bin The output bin is full Printing cannot continue Empty the output bin Printing resumes automatically To return to ready press STOP The printer is paused and no error messages are pending No action necessary TRAY lt X gt OVERFILLED REMOVE EXCESS PAPER The tray is loaded with too much media 1 Press W to see step by step information 2 Remove excess media 3 Press to exit Tray X lt TYPE gt lt SIZE gt alternates with To change size or type press Y The printer is reporting the current configuration of tray X No action necessary Press to clear the message Press Y to change the type or size TRAY XX EMPTY lt TYPE gt lt SIZE gt alternates with lt current status message gt The tray is empty but the current prin
18. om inside the printer duplex area and duplexer 4 Reinstall the duplexer 5 For additional help press rE 6 Replace the duplexer EZ NOTE Not available for the HP LaserJet 5200L 13 XX YY JAM IN TRAY 1 alternates with Clear jam then press Y A page is jammed in the multipurpose tray XX Description 02 05 YY Description 00 1 Press W to see step by step information 2 Remove media from tray 1 and from inside the printer 3 Confirm that the media guides and dial are in the correct position and match the media in the tray 202 Chapter6 Troubleshooting ENWW Control panel message Description Recommended action 4 Reload media in tray 1 Do not load media above the fill tabs and confirm that the guides are in the correct position 5 To continue printing press 6 Replace the transfer pickup roller or the separation pad 13 XX YY JAM IN TRAY 2 A page is jammed in tray 2 XX Description 20 21 YY Description 00 1 Remove tray 2 clear the jam and then reinstall tray 2 2 Ifthe error persists replace the pickup roller the feed roller or the separation pad 3 To exit press Y 13 XX YY JAM IN TRAY X alternates with Clear jam then press Y A page is jammed in the indicated tray XX Description 20 21 YY Description 00 1 Press W to see step by step information 2 Remove the indicated tray 3 Confirm that th
19. ooting ENWW Control panel message Description Recommended action 22 EMBEDDED I O BUFFER OVERFLOW The embedded HP Jetdirect print server buffer has overflowed during a busy state ils Press VY to continue printing Ey NOTE Data will be lost 2 Turn the printer off and then on 3 Try printing the job again 4 Ifthe error persists replace the formatter 22 PARALLEL I O BUFFER OVERFLOW Too much data was sent to the parallel port 1 Press Y to continue printing alternates with EA NOTE Data will be lost To continue press Y 2 Ifthe error persists disconnect the parallel cable at both ends and then reconnect it 3 Make sure that a high quality parallel cable is being used 4 With the parallel cable connected to the computer connect the other end to another printer 5 Replace the parallel cable if necessary 6 Replace the formatter if necessary 22 USB I O BUFFER OVERFLOW The printer USB buffer has overflowed during 1 Press Y to continue printing a busy state alternates with EA NOTE Data will be lost To continue press Y 2 Ifthe error persists disconnect the USB cable at both ends and then reconnect it 3 Make sure that a high quality USB cable is being used 4 With the USB cable connected to the computer connect the other end to another printer 5 Replace the USB cable if necessary 6 Replace the formatter if necessary 40 EIO X BAD TRANSMI
20. printer will return to the online Ready state after No action necessary Processing from tray lt X gt The printer is actively processing a job from the designated tray No action necessary Processing lt alternates with gt copy lt X gt of lt Y gt The printer is currently processing or printing collated copies The message indicates that X of Y total copies is currently processing No action necessary Processing lt jobname gt The printer is currently processing a job but is not yet picking pages When that begins a message appears that indicates which tray the job is being printed from No action necessary Processing SLOW MODE The printer is slowing down because of excessive use The printer fuser needs to cool down for approximately 90 seconds Press W to see step by step information Press to exit RAM DISK DEVICE FAILURE alternates with Ready To clear press The RAM disk has failed 1 Printing can continue for jobs that do not require the RAM disk 2 To delete this message press VY 216 Chapter6 Troubleshooting ENWW Control panel message RAM DISK FILE OPERATION FAILED alternates with Ready To clear press Y Description The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent directory Recommended action 1 Printing can continue 2 To
21. rn the printer off 3 Remove the EIO disk from the indicated slot and replace it with a new disk 4 Press to exit EIO lt X gt Disk Spinning Up alternates with lt current status message gt The EIO disk device in slot lt X gt is spinning up its platter The message appears for approximately 15 seconds after the printer exits PowerSave mode and jobs that require disk access will be delayed No action necessary Event Log Empty SHOW EVENT LOG was selected from the control panel and the event log is empty No action necessary External Accessory Not Supported alternates with lt current status message gt Indicates that the external duplexer or 500 sheet feeder is disabled because it does not support the external accessory 1 Press W to see step by step information 2 Remove the duplexer or 500 sheet feeder 3 Press to exit Genuine HP supplies installed A new HP cartridge has been installed The printer returns to the Ready state after approximately 10 seconds No action necessary GENUINE HP SUPPLIES DESIGNED FOR lt PROD gt alternates with Ready This genuine HP supply was not designed for this printer and is not supported The printer can use it but print quality might be affected Replace this supply with a genuine HP supply that is designed for this printer Incorrect The PIN number is incorrect Contact the network administrator INFLAT
22. s Press v to continue printing Printing CONFIGURATION The printer is generating the configuration page The printer will return to the Ready state after No action necessary Printing ENGINE TEST The engine test page is printing No action necessary Printing EVENT LOG The printer is generating the event log page The printer will return to the Ready state after No action necessary Printing FILE DIRECTORY The printer is generating the mass storage directory page The printer will return to the Ready state after No action necessary Printing FONT LIST The printer is generating either the PCL or PS personality typeface list The printer will return to the Ready state after No action necessary Printing MENU MAP The printer is generating the printer menu map The printer will return to the Ready state after No action necessary Printing REGISTRATION PAGE The printer is generating the registration page The printer will return to the SET REGISTRATION menu after Follow the instructions on the printed pages Printing SHOW ME HOW A print job is processing from the SHOW ME HOW menu No action necessary Printing SUPPLIES STATUS The printer is generating the supplies status page The printer will return to the Ready state after No action necessary Printing USAGE PAGE The printer is generating the usage page The
23. s for help LOAD TRAY X lt TYPE gt lt SIZE gt alternates with To use another tray press Y Tray X is either empty or configured for a type and size other than that specified in the job Press for help or Press Y to print from another tray LOAD TRAY XX lt TYPE gt lt SIZE gt alternates with MOVE TRAY DIAL TO CUSTOM The tray dial needs to be set to custom 1 Press W to see step by step information 2 Load the tray with the requested media 3 Verify the guides are in the correct position 4 Adjust the tray dial and blue lever to the custom position 5 Press Y lt to exit LOAD TRAY XX lt TYPE gt lt SIZE gt MOVE TRAY DIAL WHEN LOADING TRAY The tray dial needs to be set to paper size in use 1 Press W to see step by step information 2 Load the tray with the requested media 3 Verify the guides are in the correct position 4 Adjust the tray dial and blue lever to the correct position 5 Press Y to exit ENWW Control panel messages 213 Control panel message Description Recommended action Loading program X alternates with DO NOT POWER OFF Programs and fonts can be stored on the printer file system and are loaded into RAM when the printer is turned on The X specifies the sequence number of the program being loaded No action necessary MANUALLY FEED lt TYPE gt lt SIZE gt alternates with For help press Tray 1 is
24. t job does not require this tray Fill the tray The message indicates the type and size of media for the tray TRAY XX OPEN For help press alternates with The tray is open but printing can continue Close the tray 218 Chapter6 Troubleshooting ENWW Control panel message Description Recommended action lt current status message gt TYPE MISMATCH IN TRAY XX The tray is loaded with a media type thatis In the PAPER HANDLING menu configure different from the type for which the tray is the tray to match the type alternates with configured Printing can continue from other trays Ready Unauthorized supply in use The printer has detected that a non If you believe you purchased an HP supply HP supply is currently installed and go to www hp com go anticounterfeit alternates with was pressed Service or repairs required as a result of using Ready non HP supplies are not covered under HP warranty WAIT FOR PRINTER TO REINITIALIZE The printer is reinitializing No action necessary ENWW Control panel messages 219
25. t the software program vendor for assistance 206 Chapter6 Troubleshooting ENWW pam EEE ___LLLLL__ ___ _ _ ____ Recommended action Control panel message Description 5 Ifthe message persists with different software programs and print jobs disconnect all of the cables and turn the printer off 6 Ifthe error persists perform a firmware upgrade 7 Remove all DIMMs EIO devices and CompactFlash solutions 8 Remove all ElO devices 9 Turn the printer on 10 If the error does not persist reinstall the DIMMs EIO devices and CompactFlash one at a time 14 E NOTE You must turn the printer off and then on when reinstalling each component 11 Replace the DIMM EIO device or CompactFlash if necessary 12 Reconnect all of the cables 50 X FUSER ERROR A fuser error has occurred 1 Turn the printer off For help press A NOTE A fuser error might occur pears lata Ba because of inadequate power f i a instar eo COREY AN supply inadequate line voltage or a uiy seated fuser problem 3 Replace the connector if necessary X Description 4 Ifthe error persists replace the fuser 1 Low fuser temperature 5 Replace the low voltage power supply if necessary 2 Fuser warmup service 6 Replace the DC controller if necessary 3 High fuser temperature 6 Open fuser 7 Fuser pressure release mechanism failure 51 1Y A laser beam error has occurred 1 Turn the printer off and
26. that the transfer unit is correctly installed 62 NO SYSTEM No system was found Turn the printer off and then on 64 ERROR For help press alternates with To continue turn off then on A scan buffer error has occurred Turn the printer off and then on 68 X PERMANENT STORAGE FULL alternates with To continue press A non volatile storage device is full Press vy to clear the message Printing can continue but unexpected behavior could result X Description 0 Onboard NVRAM 1 Removable disk flash or hard Press Y to continue For 68 0 errors turn the printer off and then on If a 68 0 error persists contact HP Support For 68 1 errors use the HP Web Jetadmin software to delete files from the disk drive 68 X PERMANENT STORAGE WRITE FAIL alternates with To continue press A non volatile storage device is full Press v to clear the message Printing can continue but unexpected behavior could result X Description 0 Onboard NVRAM 1 Removable disk Press Y to continue 68 X STORAGE ERROR SETTINGS CHANGED alternates with To continue press Y A non volatile storage device is full Press Yv to clear the message Printing can continue but unexpected behavior could result X Description 0 Onboard NVRAM 1 Removable disk 4 Press W to see step by step information To clear the error press to exit the message and then press Y to cont
27. then on alternates with Y Description 2 Verify the laser scanner assembly is connected correctly to the DC controller To continue turn off then on 0 Black 3 If the error persists replace the laser scanner assembly 4 Ifthe error persists replace the DC controller 52 XX Y A printer error has occurred 1 Turn the printer off and then on alternates with X Description 2 Verify the laser scanner is connected correctly to the DC controller ENWW Control panel messages 207 Control panel message Description Recommended action To continue turn off then on 00 Scanner motor 3 If the error persists replace the laser scanner assembly 01 Scanner startup 4 Ifthe error persists replace the DC 02 Scanner rotation controller Y Description 0 Black 53 10 01 ERROR UNSUPPORTED RAM The memory DIMM is nota supported DIMM 1 Press Y to continue 2 Ifthe printer does not enter the Ready state turn the printer off 3 Make sure that the installed memory meets requirements and is installed correctly 4 Install a supported DIMM if necessary 54 XX ERROR A sensor error has occurred Printing cannot 1 Turn the printer off and then on continue 2 Check the connectors on the toner level XX Description PCB 02 Developer 3 Check the connectors on the DC controller 05 Waste toner 4 Ifthe error persists replace the DC 06 Overhead transparency controller 07 Rotary motor Drum phase sensor out of ran
Download Pdf Manuals
Related Search