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HP Pavilion m6 Entertainment PC

1. 6 Specifications Computer specifications Metric U S Dimensions Width 37 95 cm 14 94 in Depth 25 07 cm 9 87 in Height front to back 2 21 to 2 65 cm 0 87 to 1 04 in Weight 2 40 kg 5 28 b Input power Operating voltage and current Operating voltage and current 18 5 V de 3 5 A 65 W 19 5 V de 3 33 A 65 W 19 V dc 4 74 A 90 W 19 5 V dc 4 62 A 90 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 104 Chapter 6 Specifications 15 6 inch WGA display specifications Metric U S Dimensions Height 19 6 cm 7 72 in Width 34 7 cm 13 66 in Diagonal 39 8 cm 15 67 in Number of colors up to 16 8 million Contrast ratio 200 1 typical Brightness 250 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 3 46 W Viewing angle 65 horizontal 50 vertical typical 15 6 inch WGA display specifications 105 Hard drive
2. 1 that secure the heat sink to the system board and then remove the heat sink 2 y NOTE Due to the adhesive quality of the thermal material located between the heat sink and the system board components it may be necessary to move the heat sink from side to side to detach it y NOTE The following illustration shows the heat sink removal process for a computer model equipped with an AMD processor The process for removing the heat sink on a computer model equipped with an Intel processor is identical 82 Chapter 4 Removal and replacement procedures y NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the heat sink processor and system board spare part kits The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with discrete memory e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e Thermal paste is used on the graphics subsystem chip 3 and the heat sink section 4 that services it The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with discrete memory Thermal paste is used on the processor 1 and the heat sink section 2 that services it Component replacement p
3. 4 Remove the Phillips PM2 5x3 5 screw 1 that secures the fingerprint reader board and bracket to the top cover 5 Lift the front edge of the fingerprint reader board bracket 2 until it rests at an angle and then remove the bracket 3 by sliding it up and forward at an angle 6 Remove the fingerprint reader board 4 Reverse this procedure to install the fingerprint reader board Component replacement procedures 73 TouchPad button board Description Spare part number TouchPad button board includes TouchPad button board cable and TouchPad cable 686919 001 Before removing the TouchPad button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components Hard drive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 Remove the TouchPad button board 1 Turn the top cover upside down with the front toward you 2 Release the ZIF connector to which the TouchPad board cable is attached and then disconnect the TouchPad board cable 1 f
4. and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen f NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Starting Setup Utility BIOS 101 Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update A CAUTION To reduce the risk of damage to the computer or an unsu
5. removal 49 spare part numbers 28 30 33 34 35 49 specifications 106 hard drive bracket illustrated 31 removal 51 hard drive connector cable illustrated 31 removal 51 Hard Drive Hardware Kit contents 31 spare part number 28 31 36 49 hard drive light 18 HDMI port 17 headphone jack 17 heat sink removal 81 spare part numbers 27 35 38 81 J jacks audio in 17 audio out 17 headphone 17 microphone 17 network 17 RJ 45 17 K key components 13 keyboard product description 8 removal 57 spare part numbers 24 36 37 38 39 40 57 58 keys Action 13 b 13 esc 13 fn 13 num lock 13 118 Index Windows applications 13 Windows logo 13 L left side components 17 light components 14 lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14 18 RJ 45 jack 17 TouchPad 15 webcam 10 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 56 spare part numbers 28 34 56 microphone location 10 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 0 operating system product description 9 optical drive location 18 precautions 42 product description 5 removal 53 spare partnumber 28 31 37 53 optical drive connector
6. 00 Ah Li ion battery e cell 62 Wh 2 80 Ah Li ion battery Security Supports security cable lock V V Supports fingerprint reader with Digital V y Persona software Supports HP SimplePass V V Supports Intel AT p Ready V Chopter 1 Product description Category Description Computer model Computer model equipped with equipped with AMD processor Intel processor Operating system Preinstalled V V e Windows 7 Home Basic 64 bit e Windows 7 Home Premium 64 bit e Windows 7 Professional 64 bit Serviceability End user replaceable parts V V e AC adapter e Battery Hard drive e Memory module Optical drive WLAN module 2 External component identification Finding your hardware and software information A Select Start gt Computer A list displays all the devices installed in your computer including hard drive optical drives or a secondary hard drive To find out what software is included on your computer select Start gt All Programs Display 10 Item Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use Chapter 2 External component identification Item Component Description 3 HP TrueVision HD webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam
7. 2 5x3 0 broad head screws 1 that secure the display hinges to the display enclosure 98 Chapter 4 Removal and replacement procedures b Remove the display hinges 2 The display hinges are available using spare part number 68691 3 001 16 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna cables from the clips 1 and routing channel built into the display enclosure b Detach the wireless antenna transceivers 2 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape Component replacement procedures 99 c Remove the wireless antenna cables and transceivers 3 The wireless antenna cables and transceivers are available using spare part number 686894 001 Reverse this procedure to reassemble and install the display assembly 100 Chapter 4 Removal and replacement procedures 5 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS follow these steps 1 Turn on or restart the computer
8. HP Notebook Reference Guide Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone NOTE This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled Left side 17 Right side Item Component Description 1 Optical drive Reads and writes select models only to an optical disc 2 Optical drive light e Green The optical drive is being accessed e Off The optical drive is idle 3 Optical drive eject button Releases the disc tray 4 Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 5 Hard drive light e Blinking white The hard drive is being accessed
9. Starter 32 bit operating system e 750 GB 7200 rpm and 5400 rpm 9 5 mm not supported on computer models equipped with Windows 7 Starter 32 bit operating system e 640 GB 5400 rpm 9 5 mm not supported on computer models equipped with Windows 7 Starter 32 bit operating system e 500 GB 7200 rpm and 5400 rpm 9 5 mm e 320 GB 7200 rpm and 5400 rpm 9 5 and 7 0 mm Computer model equipped with Intel processor 4 Solid state drive 32 GB mSATA Optical drive Fixed V Serial ATA 12 7 mm tray load 9 5 mm thickness Supports DVD RW Double Layer with SuperMulti Drive Supports zero power optical drive Audio and video Two speakers and subwoofer HD Beats audio Supports Microsoft premium requirements ae a eR ee HP TrueVision HD camera fixed no tilt with activity LED 1280x720 by 30 frames per second wee cae HE a ee Two dual array digital microphones with V appropriate beam forming echo cancellation noise suppresion software 6 Category Ethernet Description Integrated 10 100 1000 network interface card NIC Computer model equipped with AMD processor 4 Computer model equipped with Intel processor Ni Wireless Integrated wireless local area network WLAN options by way of wireless module One or two WLAN antennas built into display assembly varying by computer model Support for the following WLAN formats A
10. an AMD processor in Greece includes keyboard cable 686914 161 Keyboard in midnight black finish without backlight for use on all computer models in Latin America includes keyboard cable 686914 171 Keyboard in midnight black finish without backlight for use only on computer models equipped with an AMD processor in Saudi Arabia includes keyboard cable 686914 211 Keyboard in midnight black finish without backlight for use on all computer models in Hungary includes keyboard cable 686914 251 Keyboard in midnight black finish without backlight for use on all computer models in Russia includes keyboard cable 6869 14 261 Keyboard in midnight black finish without backlight for use on all computer models in Bulgaria includes keyboard cable 6869 14 271 Keyboard in midnight black finish without backlight for use on all computer models in Romania includes keyboard cable 6869 14 281 Keyboard in midnight black finish without backlight for use only on computer models equipped with an Intel processor in Thailand includes keyboard cable 686914 291 Keyboard in midnight black finish without backlight for use on all computer models in Japan includes keyboard cable 686914 AB1 Keyboard in midnight black finish without backlight for use only on computer models equipped with an Intel processor in South Korea includes keyboard cable 686914 AD1 Keyboard in midnight black finish without backlight for use on all computer models in Taiwan includes k
11. and right wireless antenna cables 686894 001 and transceivers 7 Display enclosure In midnight black finish 686895 001 In natural finish 690231 001 Mass storage devices 30 Item Description Spare part number 1 Hard drive does not include hard drive bracket hard drive connector cable or screws 1 TB 5400 rpm 9 5 mm 676521 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 669300 001 500 GB 7200 rpm 9 5 mm 634925 001 500 GB 5400 rpm 9 5 mm 669299 001 320 GB 7200 rpm 9 5 mm 641672 001 Chapter 3 Illustrated parts catalog Item Description Spare part number 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Hardware Kit includes 686907 001 2a Hard drive connector cable 2b Hard drive bracket Hard drive bracket screws not illustrated 3 32 GB solid state drive for use only on computer models equipped with an 686927 001 Intel processor 4 DVD RW Double Layer with SuperMulti Drive includes optical drive bezel 686916 001 and optical drive bracket Mass storage devices 31 Miscellaneous parts 32 Component AC adapter Spare part number 90 W HP Smart AC adapter for use on all computer models PFC RC V 3 wire 609940 001 65 W HP Smart AC adapter for use only on computer models equipped with an AMD processor 693711 001 non PFC 3 wire For use
12. are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements Al Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Groun
13. be damaged CAUTION When removing the top cover make sure the thin plastic edges 5 of the base enclosure around the optical drive bay are adequately supported The base enclosure can be damaged when removing the top cover if precautions are not taken Reverse this procedure to install the top cover Component replacement procedures 69 Power button board Description Spare part number Power button board includes cable 686917 001 Before removing the power button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components Hard drive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 Remove the power button board 1 Detach the power button board cable from the top cover The power button board cable is attached to the top cover with double sided tape 2 Turn the top cover upside down with the front toward you 3 Remove the two Phillips PM2 5x3 5 screws 1 that secure the power button board to the top cover 70 Chapter 4
14. computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information about using system restore points see the Using Windows system restore points section e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reenter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alttprt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Backing up and recovering your information 111 Using Windows Backup and Restore Guidelines e Connect the computer to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup Ey NOTE Windows includes the User Account Control fe
15. computer models equipped with an Intel processor and a graphics 686905 001 subsystem with discrete memory For use only on computer models equipped with an Intel processor and a graphics 686904 001 subsystem with UMA memory Computer major components 27 28 Item Component Spare part number 12 Speakers include cables and 4 rubber isolators 686925 001 13 USB board 686918 001 14 Subwoofer includes cables and 2 rubber isolators 686926 001 15 Power connector cable includes bracket 686900 001 16 Base enclosure includes battery release latch assembly 686896 001 17 Battery 9 cell 100 Wh 3 0 Ah Li ion battery 672412 001 6 cell 62 Wh 2 8 Ah Li ion battery 671731 001 18 DVD RW Double Layer with SuperMulti Drive includes optical drive bezel 686916 001 and optical drive bracket 19 RTC battery includes cable and double sided tape 672349 001 20 Hard drive does not include hard drive bracket hard drive connector cable or screws 1 TB 5400 rpm 9 5 mm 676521 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 669300 001 500 GB 7200 rpm 9 5 mm 634925 001 500 GB 5400 rpm 9 5 mm 669299 001 320 GB 7200 rpm 9 5 mm 641672 001 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket hard drive 686907 001 connector cable and screws 21 Memory modu
16. creating the recovery discs or recovery flash drive The next time you open HP Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt HP Help and Support gt HP Recovery Manager gt HP Recovery Media Creation 2 Follow the on screen instructions Chapter 7 Backup and recovery Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state HP Recovery Manager works from recovery discs or a recovery flash drive or from a dedicated recovery partition select models only on the hard drive Ey NOTE A system restore must be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used only as a final attempt to correct computer issues Note the following when performing a system restore e You can restore the system only if you have previously backed it up HP recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using HP Recovery Manager e HP Recovery Manager restores only software that was installed at the factory Software not p
17. e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see the HP Notebook Reference Guide 6 USB 3 0 port Connects an optional USB 3 0 device and provides enhanced USB power performance NOTE For details about different types of USB ports see the HP Notebook Reference Guide 7 USB 2 0 port Connects an optional USB device 18 Chapter 2 External component identification ltem Component Description 8 AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 9 Power connector Connects an AC adapter 10 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Bottom Item Component Description 1 Integrated subwoofer Provides superior bass sound 2 Battery bay Holds the battery 3 Battery release latch Releases the battery from the battery bay and opens the service cover Bottom 19 20 Item Component 4 Vents 4 Description Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during rou
18. in the Netherlands 6869 15 B31 In midnight black finish for use on all computer models in Saudi Arabia 686915 171 In midnight black finish for use on all computer models in Switzerland 6869 15 BG1 In midnight black finish for use on all computer models in the United States 6869 15 001 In natural silver finish for use on all computer models in Belgium 690534 A41 In natural silver finish for use only on computer models equipped with an 690534 DB1 Intel processor in Canada In natural silver finish for use only on computer models equipped with an 690534 FL1 Intel processor in the Czech Republic and Slovakia In natural silver finish for use on all computer models in Denmark Finland 690534 DH1 and Norway In natural silver finish for use only on computer models equipped with an 690534 051 Intel processor in France In natural silver finish for use only on computer models equipped with an 690534 151 Intel processor in Greece In natural silver finish for use on all computer models in the Netherlands 690534 B31 In natural silver finish for use on all computer models in Saudi Arabia 690534 171 In natural silver finish for use on all computer models in Switzerland 690534 BG1 In natural silver finish for use on all computer models in the United States 690534 001 Keyboard without backlight includes keyboard cable In midnight black finish for use on all computer models in Bulgaria 6869 14 261 In midnight black finish for
19. includes cable 686918 001 USB board 686919 001 TouchPad button board includes cable 686920 001 Service Cover Kit includes service cover and wireless module compartment cover 686921 001 15 6 in LED SVA HD BrightView display panel Sequential part number listing 37 38 Spare part number Description 686924 001 Screw Kit 686925 001 Speakers include cables and rubber isolators 686926 001 Subwoofer includes cables and rubber isolators 686927 001 32 GB solid state drive for use only on computer models equipped with an Intel processor 686928 001 System board for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal material 686929 001 System board for use only on computer models equipped with an Intel processor and a 7670M graphics subsystem with 1024 MB discrete memory includes replacement thermal material 686930 001 System board for use only on computer models equipped with an Intel processor and a 7670M graphics subsystem with 2048 MB discrete memory includes replacement thermal material 686931 001 Top cover in midnight black finish includes TouchPad 687227 001 System board for use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal material 687229 001 System board for use only on computer models equipped with an AMD process
20. of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 48 for battery removal instructions y Tea XXXXXKXK MN OQ A EN ON O O T N i Product XXXXXXXX M EE Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 46 Chapter 4 Removal and replacement procedures Item Component Description 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Component replacement procedures 47 48 Battery Description Spare part number 9 cell 100 Wh 3 0 Ah Li ion battery 672412 001 6 cell 62 Wh 2 8 Ah Li ion battery 671731 001 Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hi
21. only on computer models equipped with an Intel processor 90 W HP Smart AC adapter PFC RC V EM 3 wire 609947 001 65 W HP Smart AC adapter RC V EM 3 wire 609948 001 65 W HP Smart AC adapter RC V 3 wire 609939 001 Power cord 3 pin black 1 83 m For use in Argentina 49037 1 D01 For use in Australia 490371 011 For use in Denmark 49037 1 081 For use in Europe 490371 021 For use in India 49037 1 D61 For use in Israel 49037 1 BB1 For use in Italy 49037 1 061 For use in Japan 490371 291 For use in North America 49037 1 001 For use in the People s Republic of China 490371 AA1 For use in South Africa 49037 1 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 49037 1 AB1 For use in Thailand 49037 1 201 For use in the United Kingdom and Singapore 490371 031 Screw Kit 686924 001 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description 49037 1 001 Power cord for use on all computer models in North America 3 pin black 1 83 m 490371 011 Power cord for use on all computer models in Australia 3 pin black 1 83 m 490371 021 Power cord for use on all computer models in Europe 3 pin black 1 83 m 490371 031 Power cord for use on all computer models in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use on all computer models in Italy 3 pin black 1 83 m 490
22. sided tape 672412 001 9 cell 100 Wh 3 00 Ah Li ion battery 675794 001 Atheros WB225 1x1 802 11b g n Bluetooth Combo Adapter for use on all computer models Chapter 3 Illustrated parts catalog Spare part number Description 676521 001 1 TB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 677152 001 Intel Core i3 2370M 2 40 GHz processor 1333 MHz 3 0 MB L3 cache dual core 35 W includes replacement thermal material 680645 001 Intel Core i5 3210M 2 50 GHz processor turbo up to 3 10 GHz 1600 MHz 3 0 MB L3 cache dual core 35 W includes replacement thermal material 680647 001 Intel Core i7 3612QM 2 10 GHz processor turbo up to 3 10 GHz 1600 MHz 6 0 MB L3 cache quad core 35 W includes replacement thermal material 681952 001 Intel Core i5 3320M 2 60 GHz processor turbo up to 3 30 GHz 1600 MHz 3 0 MB L3 cache dual core 35 W includes replacement thermal material 681953 001 Intel Core i5 3360M 2 80 GHz processor turbo up to 3 50 GHz 1600 MHz 3 0 MB L3 cache dual core 35 W includes replacement thermal material 681954 001 Intel Core i7 3520M 2 90 GHz processor turbo up to 3 60 GHz 1600 MHz 4 0 MB L3 cache dual core 35 W includes replacement thermal material 682
23. the clip built into the base enclosure 5 Remove the power connector cable Reverse this procedure to install the power connector cable 92 Chapter 4 Removal and replacement procedures Display assembly y NOTE The display assembly is spared at the subcomponent level only For more display assembly spare part information see the individual removal subsections Before removing the display assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 48 and then remove the following components a Hard drive see Hard drive on page 49 Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 Remove the display assembly 1 2 3 Close the computer Turn the computer upside down with the front toward you Release the wireless antenna cables 1 from the clips 2 and routing channel built into the base enclosure Turn the computer right side up with the front toward you Open the computer Release the display panel cable from the clips 1 and routing channel built into the base enclosure Component replacement pro
24. the computer on its right side 3 Partially open the computer Component replacement procedures 59 4 Insert a screw driver or similar thin tool into the keyboard release holes and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 6 Lift the rear edge of the keyboard 1 and then swing the keyboard up and forward 2 until it rests at an angle 7 Lift the left side of the keyboard 1 until the keyboard cable and the keyboard backlight cable are accessible Ef NOTE The keyboard backlight cable is present on select models only 60 Chapter 4 Removal and replacement procedures 8 Release the zero insertion force ZIF connector 2 to which the keyboard cable is attached and then disconnect the keyboard cable 3 from the system board 9 Release the ZIF connector 4 to which the keyboard backlight cable is attached and then disconnect the keyboard backlight cable 5 from the system board 10 Remove the keyboard 6 Reverse this procedure to install the keyboard Component replacement procedures 61 WLAN module 62 Description Spare part number For use on all computer models Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros WB225 1x1 802 11b g n Bluetooth Combo Adapter 675794 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4
25. use on all computer models in Canada 6869 14 DB1 Chapter 3 Illustrated parts catalog Item Component Spare part number In midnight black finish for use only on computer models equipped with an 686914 FL1 AMD processor in the Czech Republic and Slovakia In midnight black finish for use on all computer models in France 686914 051 In midnight black finish for use on all computer models in Germany 6869 14 041 In midnight black finish for use on all computer models in Greece 686914 151 In midnight black finish for use on all computer models in Hungary 686914 211 In midnight black finish for use only on computer models equipped with an 686914 D61 Intel processor in India In midnight black finish for use on all computer models in Israel 6869 14 BB1 In midnight black finish for use on all computer models in Italy 6869 14 061 In midnight black finish for use on all computer models in Japan 6869 14 291 In midnight black finish for use on all computer models in Latin America 686914 161 In midnight black finish for use on all computer models in the Netherlands 686914 B31 In midnight black finish for use on all computer models in Portugal 686914 131 In midnight black finish for use on all computer models in Romania 6869 14 271 In midnight black finish for use on all computer models in Russia 686914 251 In midnight black finish for use only on computer models equipped with an 686914 171 AMD proc
26. with backlight for use on all computer models in the Netherlands includes keyboard cable and keyboard backlight cable 690534 BG1 Keyboard in natural silver finish with backlight for use on all computer models in Switzerland includes keyboard cable and keyboard backlight cable 690534 DB1 Keyboard in natural silver finish with backlight for use only on computer models equipped with an Intel processor in Canada includes keyboard cable and keyboard backlight cable 690534 DH1 Keyboard in natural silver finish with backlight for use on all computer models in Denmark Finland and Norway includes keyboard cable and keyboard backlight cable Chapter 3 Illustrated parts catalog Spare part number Description 690534 FL1 Keyboard in natural silver finish with backlight for use only on computer models equipped with an Intel processor in the Czech Republic and Slovakia includes keyboard cable and keyboard backlight cable 691923 001 Keyboard in natural silver finish with backlight for use on all computer models in the United States includes keyboard cable and keyboard backlight cable 691923 031 Keyboard in natural silver finish with backlight for use on all computer models in the United Kingdom and Singapore includes keyboard cable and keyboard backlight cable 691923 041 Keyboard in natural silver finish with backlight for use on all computer models in Germany includes keyboard cable and
27. 0 Combo Adapter 657325 001 Ralink RT5390F 802 11b g n 1x1 WLAN module 670691 001 Intel Centrino Wireless N 2230 WLAN module for use only on computer models equipped with an 670290 001 Intel processor CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Remove the battery see Battery on page 48 2 3 Disconnect all external devices from the computer 4 5 Remove the service cover see Hard drive on page 49 Remove the WLAN module 1 Loosen the captive screw 1 that secures the wireless module compartment cover to the computer 2 Lift the right side of the wireless module compartment cover 2 until it rests at an angle Chapter 4 Removal and replacement procedures 3 Remove the wireless module compartment cover 3 by sliding it away from the computer at an angle The wireless module compar
28. 1 For use on all computer models in 690534 001 equipped with an Intel processor the United States in France Keyboard without backlight in midnight black finish includes keyboard cable For use on all computer models 686914 261 For use on all computer models 686914 131 in Bulgaria in Portugal For use on all computer models 686914 DB1 For use on all computer models 6869 14 271 in Canada in Romania For use only on computer models 686914 FL1 For use on all computer models in Russia 686914 251 equipped with an AMD processor in the Czech Republic and Slovakia For use on all computer models in France 686914 051 For use only on computer models 686914 171 equipped with an AMD processor in Saudi Arabia Component replacement procedures 57 58 For use in country region Spare part For use in country region Spare part number number For use on all computer models 686914 041 For use on all computer models 686914 BA1 in Germany in Slovenia For use on all computer models in Greece 686914 151 For use on all computer models 686914 AD1 in South Korea For use on all computer models 686914 211 For use on all computer models in Spain 686914 071 in Hungary For use only on computer models 686914 D61 For use only on computer models 686914 AB1 equipped with an Intel processor in India equipped with an Intel processor in Taiwan For use on all computer models in Israel 6869 14 BB1 For use only on computer mod
29. 15 A41 Finish for use only on computer models 686915 151 equipped with an Intel processor in Greece For use only on computer models 686915 DB1 For use on all computer models 686915 B31 equipped with an Intel processor in the Netherlands in Canada For use only on computer models 686915 FL1 For use on all computer models 686915 171 equipped with an Intel processor in the in Saudi Arabia Czech Republic and Slovakia For use on all computer models 686915 DH1 For use on all computer models 686915 BG1 in Denmark Finland and Norway in Switzerland For use only on computer models 686915 051 For use on all computer models in 686915 001 equipped with an Intel processor the United States in France Keyboard with backlight in natural silver finish includes keyboard cable and keyboard backlight cable For use on all computer models in Belgium 690534 A41 For use only on computer models 690534 151 equipped with an Intel processor in Greece For use only on computer models 690534 DB1 For use on all computer models in 690534 B31 equipped with an Intel processor the Netherlands in Canada For use only on computer models 690534 FL1 For use on all computer models in 690534 171 equipped with an Intel processor in the Saudi Arabia Czech Republic and Slovakia For use on all computer models 690534 DH1 For use on all computer models 690534 BG1 in Denmark Finland and Norway in Switzerland For use only on computer models 690534 05
30. 1923 211 In natural silver finish for use only on computer models equipped with an 691923 D61 Intel processor in India In natural silver finish for use on all computer models in Israel 691923 BB1 In natural silver finish for use on all computer models in Italy 691923 061 In natural silver finish for use on all computer models in Japan 691923 291 In natural silver finish for use on all computer models in Latin America 691923 161 In natural silver finish for use on all computer models in the Netherlands 691923 B31 In natural silver finish for use on all computer models in Portugal 691923 131 In natural silver finish for use on all computer models in Romania 691923 271 In natural silver finish for use on all computer models in Russia 691923 251 In natural silver finish for use only on computer models equipped with an 691923 171 AMD processor in Saudi Arabia In natural silver finish for use on all computer models in Slovenia 691923 BA1 In natural silver finish for use on all computer models in South Korea 691923 AD1 In natural silver finish for use on all computer models in Spain 691923 071 In natural silver finish for use only on computer models equipped with an 691923 AB1 Intel processor in Taiwan In natural silver finish for use only on computer models equipped with an 691923 281 Intel processor in Thailand In natural silver finish for use on all computer models in Turkey 691923 141 In natural silver finish for use on all computer models in the United King
31. 3 AB1 equipped with an Intel processor in India equipped with an Intel processor in Taiwan For use on all computer models in Israel 691923 BB1 For use only on computer models 691923 281 Chapter 4 Removal and replacement procedures equipped with an Intel processor in Thailand For use in country region Spare part number For use in country region Spare part number For use on all computer models in Italy 691923 061 For use on all computer models in Turkey 691923 141 For use on all computer models in Japan 691923 291 For use on all computer models in 691923 031 the United Kingdom and Singapore For use on all computer models in 691923 161 Latin America For use on all computer models in 691923 001 the United States For use on all computer models in 691923 B31 the Netherlands Before removing the keyboard follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Remove the battery see Battery on page 48 2 3 Disconnect all external devices from the computer 4 5 Remove the service cover see Hard drive on page 49 Remove the keyboard 1 Remove the two Phillips PM2 5x10 0 screws that secure the keyboard to the computer oD 0 SSS mf 2 Rest and secure
32. 37 1 081 Power cord for use on all computer models in Denmark 3 pin black 1 83 m 490371 111 Power cord for use on all computer models in Switzerland 3 pin black 1 83 m 49037 1 201 Power cord for use only on computer models equipped with an Intel processor in Thailand 3 pin black 1 83 m 490371 291 Power cord for use on all computer models in Japan 3 pin black 1 83 m 490371 AA1 Power cord for use only on computer models equipped with an Intel processor in the People s Republic of China 3 pin black 1 83 m 490371 AB1 Power cord for use only on computer models equipped with an Intel processor in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use on all computer models in South Korea 3 pin black 1 83 m 490371 AR1 Power cord for use on all computer models in South Africa 3 pin black 1 83 m 49037 1 BB1 Power cord for use on all computer models in Israel 3 pin black 1 83 m 49037 1 D01 Power cord for use on all computer models in Argentina 3 pin black 1 83 m 490371 D61 Power cord for use only on computer models equipped with an Intel processor in India 3 pin black 1 83 m 609939 001 65 W HP Smart AC adapter for use only on computer models equipped with an Intel processor RC V 3 wire 609940 001 90 W HP Smart AC adapter for use on all computer models PFC RC V 3 wire 609947 001 90 W HP Smart AC adapter for use only on computer models equipped with an Intel processor PFC RC V EM 3 wire 60994
33. 3711 001 65 W HP Smart AC adapter for use only on computer models equipped with an AMD processor non PFC 3 wire 40 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures f NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables
34. 4 WLAN antennas 2 Send and receive wireless signals to communicate g with WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 11 Button speakers and fingerprint reader 12 et Item Component 1 Power button 2 Speakers 2 Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options Produce sound 3 Fingerprint reader Chapter 2 External component identification Allows a fingerprint logon to Windows instead of a password l
35. 417 001 Intel Core i3 3110M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 683046 001 AMD A10 4600M 2 30 GHz processor turbo up to 3 20 GHz 1600 MHz 4 0 MB L2 cache quad core 35 W includes replacement thermal material 683047 001 AMD A6 4400M 2 70 GHz processor turbo up to 3 20 GHz 1600 MHz 1 0 MB L2 cache dual core 35 W includes replacement thermal material 683048 001 AMD A8 4500M 1 90 GHz processor turbo up to 2 80 GHz 1600 MHz 4 0 MB L2 cache quad core 35 W includes replacement thermal material 686587 001 Webcam microphone module 686894 001 Wireless Antenna Kit includes left and right wireless antenna cables and transceivers 686895 001 Display enclosure in midnight black finish 686896 001 Base enclosure includes battery release latch assembly 686897 001 Display bezel 686898 001 Display panel cable includes webcam microphone module cable 686899 001 Optical drive connector board includes cable 686900 001 Power connector cable includes bracket 686901 001 Fan includes cable 686904 001 Heat sink for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal material 686905 001 Heat sink for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory includes replacement thermal material 686906 001 Fingerprint reader board includes bracket and c
36. 8 001 65 W HP Smart AC adapter for use only on computer models equipped with an Intel processor RC V EM 3 wire 622643 001 320 GB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 633252 001 750 GB 7200 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 Sequential part number listing 33 34 Spare part number Description 634250 001 750 GB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 634925 001 500 GB 7200 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 641369 001 4 GB memory module PC3 12800 1600 MHz 641672 001 320 GB 7200 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable
37. 9 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive Component replacement procedures 55 56 Memory module Description Spare part number 8 GB memory module PC3 12800 1600 MHz 670034 001 4 GB memory module PC3 12800 1600 MHz 641369 001 2 GB memory module PC3 12800 1600 MHz 652972 001 Before removing a memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Remove the battery see Battery on page 48 2 3 Disconnect all external devices from the computer 4 5 Remove the service cover see Hard drive on page 49 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 2 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module Chapter 4 Removal and replacement procedures Keyboard For use in country region Spare part For use in country region Spare part number number Keyboard with backlight in midnight black finish includes keyboard cable and keyboard backlight cable For use on all computer models in Belgium 6869
38. ENN 53 Memory module irssi usina eiiiai ston a a n NAE ERTE ain aaah 56 Key bodia eese reine e E a R 57 WIAN module siiis ninpis niana a E E T 62 SONG SINS IVE ss acavaateneatunte a anena a Ea E AERE iE aa 65 TOD COVE aeea E E E E E EE 66 Power buton board oresisesiinreiesiiiiieiieiie eie a E e A EEEE E NY 70 Fingerprint reader board 5 act n askgieareicteneinaunaiiennnaeannnianmees 72 TouchPad button board seicizscsvrncerscaavirraiavan saautseontnanteassteasdaipexandacerdvinneawiabemenaraianne 74 Ro ee ee ee ee eee ee AE 76 SS Te nh 1o10 1o atc cats cuts ons E E E eaten 78 PET ECiR S10 ses acai respc E ciara tanta tna eibaa ade aemaneintens 81 PMS SON cis bestia dt las ray ache lnc ae seg Bl bila ath nsinn eds rae teara Ven E arate ale 84 Optical drive connector board acc sss dain whervalsveransatacehivbntesvacersiach waddleeiatieavintedern 86 Speakers oad agents ere aa ecw toedlen aca tia entene a a aaa ah atone S 87 USB CI inyector a A peda tan oe atest E E ano a uses 89 SU WISI Ir ene ena ena a E EEE E E E 90 Power connector Cable icn cncacosacaseseadeconiemaneldv sanneiaracebivanttdateendguixmimedolennaapaaan 91 Display assembly son cesses asistce dean ed i Ea AE cia A SE E E Abita 93 5 Using Setup Utility BIOS and System Diagnostics eosssesssosseosssssscossesssoosessssosseesssosse 101 Starting Setup Utility BIOS lt cniverscsoeaunedecenduanseseaie spsvannnnssaraeo qniavelunieidaarenesinbew ate 101 Updating the BIO
39. GY HP Pavilion m Entertainment PC Maintenance and Service Guide Copyright 2012 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are U S registered trademarks of Intel Corporation Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2012 Document Part Number 683555 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothin
40. Keys 13 Item Component Description 1 Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer fo resume quickly from inactivity 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 Mute light e Amber Computer sound is off e Off Computer sound is on 4 Wireless light e White An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 14 Chapter 2 External component identification Item Component Description 5 TouchPad light e On The TouchPad is off e Off The TouchPad is on 6 Fingerprint reader light e White The fingerprint was read e Amber The fingerprint was not read TouchPad Item Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off e On The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Ffunction
41. Removal and replacement procedures 4 Remove the power button board 2 making sure to route the power button board cable 3 through the opening in the top cover 4 At i 4 Reverse this procedure to install the power button board Component replacement procedures 71 Fingerprint reader board Description Spare part number Fingerprint reader board includes bracket and cable 686906 001 Before removing the fingerprint reader board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components Hard drive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 Remove the fingerprint reader board 1 Turn the top cover upside down with the front toward you 2 Release the fingerprint reader board cable from the opening 1 in the top cover 3 Detach the fingerprint reader board cable 2 from the top cover The fingerprint reader board cable is attached to the top cover with double sided tape 72 Chapter 4 Removal and replacement procedures
42. S Two customer accessible upgradable memory module slots DDR3 1600 MHz dual channel support on computer models equipped with an AMD processor or an Intel Core i7 Intel Core i5 or Intel Core i3 31 10M processor DDR3 1333 MHz dual channel support DDR3 1600 downgrade to DDR3 1333 on computer models equipped with an Intel Intel Core i3 2370M or Intel Core i3 2350M processor Supports 8192 MB of system RAM in the following configurations e 16384 MB 8192 MBx2 not supported on computer models equipped with a 32 bit operating system or with Windows Home Basic e 12288 MB 8192 MB 4096 MB not supported on computer models equipped with a 32 bit operating system or with Windows Home Basic e 8192 MB 8192 MBx1 or 4096x2 not supported on computer models equipped with a 32 bit operating system e 6144 MB 4096 MB 2048 MB not supported on computer models equipped with a 32 bit operating system e 4096 MB 4096 MBx1 or 2048 MBx2 e 2048 MB 2048x1 Computer model equipped with AMD processor Computer model equipped with Intel processor Category Hard drive Description Computer model equipped with AMD processor Supports 6 35 cm 2 5 in hard drives in 9 5 y mm 37 in and 7 0 mm 28 in thicknesses all hard drives use the same bracket Customer accessible Serial ATA Supports the following hard drives e 1 TB 5400 rpm 9 5 mm not supported on computer models equipped with Windows 7
43. S es erteasaa senso cuet eeasaadeiladaega sea evanpstaeaddeanregemesauuotemasantaapaumandaonausnditel 101 Determining the BIOS version ised hae acoxa ncaa eanntietodaanpnasmaaatamauttiulbstrdonssenacuanbianantnalsins 102 Downloading a BIOS update 4 45 0iiweiviiaceprcsaonemide onan dmunowaminninaanen 102 Using System Dickgmosttes srsti a e EE E E AE e aa EEEN 103 Speilicahons uit 104 Computer specifications ceincdcapsnaisduntepepandessaauednevonsvedancuhispananchbennemsdesnradunanacciansnuuneneaneuhanins 104 15 6 inch WGA display specifications sci xcsvcnvese ss crassiciavsbideacnnedaceucesaesnetssanetonceveuadianeldaanaiats 105 Hard drive specifications srress ciie a a a eo E E E E E k 106 7 Backup and PECOVENY scssscerascerssnervsces micaconerconencsbeneseeemansensnsineesensesasennasonnesennnabensneaendnnsees 107 RESIONC arer aE E AEAEE EE E A E E EEEE 107 Creating recovering media slo cr iciis iasceachasveh edaipwusipieaeabnien eduneaiadermaeiaaaomiaetenncntewie dei emats 108 Performing a system restore cia zetieaisteenetane cond venesnndeceeans chenaanerdCe mi eiesunantesonditdedtunenaeeananess 109 Restoring using the dedicated recovery partition select models only 00 ceee0e 109 Restoring using the recovery media siaxs csnishenesshvansdisbivinven savenvnabentlontunkidvavensebnnesvnidenten 110 Changing the computer boot order pecs ccnsviessacseoieevedenavensvateerdetesuandniaucavumendavaders 110 Backing up and recovering your
44. able Sequential part number listing 35 36 Spare part number Description 686907 001 Hard Drive Hardware Kit includes bracket connector cable and screws 6869 13 001 Display Hinge Kit includes left and right hinges 686914 001 Keyboard in midnight black finish without backlight for use on all computer models in the United States includes keyboard cable 6869 14 031 Keyboard in midnight black finish without backlight for use on all computer models in the United Kingdom and Singapore includes keyboard cable 686914 041 Keyboard in midnight black finish without backlight for use on all computer models in Germany includes keyboard cable 686914 051 Keyboard in midnight black finish without backlight for use on all computer models in France includes keyboard cable 6869 14 061 Keyboard in midnight black finish without backlight for use on all computer models in Italy includes keyboard cable 6869 14 071 Keyboard in midnight black finish without backlight for use on all computer models in Spain includes keyboard cable 686914 131 Keyboard in midnight black finish without backlight for use on all computer models in Portugal includes keyboard cable 686914 141 Keyboard in midnight black finish without backlight for use on all computer models in Turkey includes keyboard cable 686914 151 Keyboard in midnight black finish without backlight for use only on computer models equipped with
45. ature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes Ey NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click Create 5 Follow the on screen instructions 112 Chapter 7 Backup and recovery Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System protection 3 Click the System Protection tab 4 C
46. bernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Turn the computer upside down on a flat surface Slide the battery release latch 1 to release the battery Pivot the front edge of the battery 2 up and back A O N Remove the battery 3 from the computer of To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery release latch will automatically lock into place Chapter 4 Removal and replacement procedures Hard drive y NOTE The hard drive spare part kit does not include the hard drive bracket hard drive connector cable or screws Description Spare part number 1 TB 5400 rpm 9 5 mm 676521 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 669300 001 500 GB 7200 rpm 9 5 mm 634925 001 500 GB 5400 rpm 9 5 mm 669299 001 320 GB 7200 rpm 9 5 mm 641672 001 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Hardware Kit includes hard drive bracket hard drive connector cable and screws 686907 001 Before removing the hard drive follow these steps 1 Turn off the co
47. board removal 86 spare partnumber 26 35 86 optical drive eject button 18 optical drive light 18 P packaging guidelines 44 plastic parts service considerations 41 pointing device product description 8 ports external monitor 17 HDMI 17 monitor 17 product description 7 USB 17 18 power button 12 power button board removal 70 spare partnumber 26 37 70 power connector 19 power connector cable removal 91 spare partnumber 28 35 91 power cord set requirements 114 spare part numbers 32 33 power light 14 18 power requirements product description 8 processor product description 1 removal 84 spare partnumbers 27 34 35 84 product description audio 5 chipset 2 display panel 4 Ethernet 6 external media cards 6 graphics 3 hard drive 5 keyboard 8 memory module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid state drive 5 video 5 wireless 6 product name 1 46 product number 46 R removal replacement preliminaries 41 procedures 46 right side components 18 RJ 45 jack lights 17 location 17 RTC battery removal 52 spare part number 28 34 52 S Screw Kit spare part number 32 38 security cable slot 19 security product description 8 serial number 46 service considerations cables 41 connectors 41 plastic parts 41 service cover location 20 removal 49 spare part number 29 50 Ser
48. board see Keyboard on page 57 d Top cover see Top cover on page 66 e Speakers see Speakers on page 87 Remove the USB board 1 Disconnect the subwoofer cable 1 from the USB board 2 Remove the Phillips PM2 5x3 5 screw 2 that secures the USB board to the base enclosure 3 Remove the USB board 3 from the base enclosure Component replacement procedures 89 Reverse this procedure to install the USB board Subwoofer Description Spare part number Subwoofer includes cables and 2 rubber isolators 686926 001 90 Before removing the subwoofer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 48 and then remove the following components e f Hard drive see Hard drive on page 49 Optical drive see Optical drive on page 53 Keyboard see Keyboard on page 57 Top cover see Top cover on page 66 Speakers see Speakers on page 87 USB board see USB board on page 89 Remove the subwoofer 1 Remove the two Phillips PM2 0x2 0 broad head screws 1 that secure the subwoofer to the base enclosure Chapter 4 Removal and replacement procedures 2 Remove the sub
49. ccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates esp
50. cedures 93 7 Disconnect the display panel cable 2 from the system board 8 Release the wireless antenna cables from the clips 3 and routing channel built into the base enclosure Z CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 9 Remove the four Phillips PM2 5x5 0 screws 1 that secure the display assembly to the base enclosure 94 Chapter 4 Removal and replacement procedures 10 Remove the display assembly 2 11 If it is necessary to replace the display bezel or any of the display assembly subcomponents a Flex the inside edges of the bottom edge 1 the left and right sides 2 and the top edge 3 of the display bezel until the bezel disengages from the display enclosure b Remove the display bezel 4 The display bezel is available using spare part number 686897 001 Component replacement procedures 95 12 If it is necessary to replace the display panel a Detach the display panel cable 1 from the display enclosure The display panel cable is attached to the display enclosure with double sided tape b Remove the four Phillips PM2 0x2 0 screws 2 that secure the display panel to the display enclosure i T a o a a e o o M Hl c Lift the top edge of the display panel 1 and then swing it up and forward until it
51. cessor turbo up to 3 20 GHz 1600 MHz 1 0 MB L2 cache dual core 35 W 2 Category Description Intel Core i7 3612QM 2 10 GHz processor turbo up to 3 10 GHz 1600 MHz 6 0 MB L3 cache quad core 35 W Intel Core i7 3520M 2 90 GHz processor turbo up to 3 60 GHz 1600 MHz 4 0 MB L3 cache dual core 35 W Intel Core i5 3360M 2 80 GHz processor turbo up to 3 50 GHz 1600 MHz 3 0 MB L3 cache dual core 35 W Intel Core i5 3320M 2 60 GHz processor turbo up to 3 30GHz 1600 MHz 3 0 MB L3 cache dual core 35 W Intel Core i5 3210M 2 50 GHz processor turbo up to 3 10 GHz 1600 MHz 3 0 MB L3 cache dual core 35 W Intel Core i3 3110M 2 40 GHz processor 1333 MHz 4 0 MB L3 cache dual core 35 W Intel Core i3 2370M 2 40 GHz processor 1333 MHz 3 0 MB L3 cache dual core 35 W Intel Core i3 2350M 2 30 GHz processor 1333 MHz 3 0 MB L3 cache dual core 35 W Computer model Computer model equipped with Intel processor Ni equipped with AMD processor Chipset AMD A7OM fusion controller hub FCH Chopter 1 Product description Intel HM77 Express Chipset Category Description Computer model Computer model equipped with equipped with AMD processor Intel processor Graphics Switchable discrete graphics AMD V Radeon HD 7670M with 2048 MB of dedicated video memory 128 MB x 16 DDR3 900 MHz x 8 pcs Internal graphics e Universal memory archit
52. cted to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 44 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot
53. danmeesuniaineddanedsanedanneunndeunesonndus pousemadonthdsmedeuhads ei 29 MCE BIONIC ER CE 30 Miscellaneog s tole ig caren ert eae ae ne no meme a E ee ee E E oe eee 32 Sequential part number listing si csccewanedicdentavensaids neta saatenaneotaldanacaniansiecenideiedbendaanwenestsvertuutendatis 33 4 Removal and replacement procedures sscccccssscrsssscceccssccccesccccccssceseeesceeescscsseeees 41 Preliminary replacement requirement cccceesceeeeeeeceeeseeesenaeecesnseeeccaeeeessaeeeecsaeeeeeeeseeeenseees 41 Tools reg ired sch orc acen cag sexa nne ie Aee iaee eT aA EAEN TE RORE a inae 41 Service considerations sn isaiisuneuneniuiaeendaawnamnenmbaintha anew 41 Plasie PariS reen ae bonnes E E AAEE A T E 41 Cables and connectors ssissacsictsusessiateswrsssatsvacainsvauieeraveigavsia riser ensnansenanes 4 Drive handling esin a e 42 Gro nding g idelines ssori sieisen ie aa e i e E E S i 42 Electrostatic discharge Ce iiage sass siecadsecsasarscisesatsarsaccixesaeneasiavinasasnentrecs 42 Packaging and transporting guidelines cccecceeeeesseeeeeeteees 44 Component replacement procedures cccceessceesesceeeeeseneeeeeceeeeeecseeeeeesseeeeeeeseseeenseteeeennaes 46 DEVICE AAG aa a a a E A O es 46 Bater ees an i E E E E E E N tauenotees 48 karda riy E eee ae E E E a E E oamameeiats 49 RIG bahen sotare a E E E E T E a EE 52 Optical driveren yiii eni e e rca ith lla ve E E rad seabed EE E E E
54. ding guidelines Electrostatic discharge damage 42 Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Chapter 4 Removal and replacement procedures Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activit
55. dom 691923 031 and Singapore In natural silver finish for use on all computer models in the United States 691923 001 3 Top cover includes TouchPad In midnight black finish 686931 001 In natural silver finish 690232 001 4 Power button board includes cable 686917 001 5 TouchPad button board includes TouchPad button board cable 686919 001 and TouchPad cable 6 Fingerprint reader board includes bracket and cable 686906 001 7 Fan includes cable 686901 001 8 Optical drive connector board includes cable 686899 001 9 System board includes replacement thermal material Chapter 3 Illustrated parts catalog Item Component Spare part number For use only on computer models equipped with an AMD processor and an HD7670M _ 687229 001 graphics subsystem with 2048 MB discrete memory For use only on computer models equipped with an AMD processor and a graphics 687227 001 subsystem with UMA memory For use only on computer models equipped with an Intel processor and a 7670M 686930 001 graphics subsystem with 2048 MB discrete memory For use only on computer models equipped with an Intel processor and a 7670M 686929 001 graphics subsystem with 1024 MB discrete memory For use only on computer models equipped with an Intel processor and a graphics 686928 001 subsystem with UMA memory 10 Processor includes replacement thermal material AMD A10 4600M 2 30 GHz processor tu
56. e c Remove the hard drive bracket 3 from the hard drive The hard drive bracket hard drive connector cable and screws are available in the Hard Drive Hardware Kit spare part number 686907 001 l l 1 l l 1 l 1 l Reverse this procedure to reassemble and install the hard drive Component replacement procedures 51 RTC battery Description Spare part number RTC battery includes cable and double sided tape 672349 001 Before removing the RTC battery follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Remove the battery see Battery on page 48 2 3 Disconnect all external devices from the computer 4 5 Remove the service cover see Hard drive on page 49 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Detach the RTC battery 2 from the base enclosure The RTC battery is attached to the base enclosure with double sided tape I l l l l l l l Co G a A a Oe 3 Remove the RTC battery Reverse this procedure to install the RTC battery 52 Chapter 4 Removal and replacement procedures Optical drive Description Spare part number DVD RW Double Layer with SuperMulti Drive includes optical drive bezel and optical dr
57. e unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 48 and then remove the following components Hard drive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 Remove the optical drive connector board 1 Release the ZIF connector to which the optical drive connector board cable is attached and then disconnect the optical drive connector board cable 1 from the system board Remove the two Phillips PM2 5x3 5 screws 2 that secure the optical drive connector board to the base enclosure Remove the optical drive connector board 3 from the base enclosure Chapter 4 Removal and replacement procedures Reverse this procedure to install the optical drive connector board Speakers Description Spare part number Speakers include cables and 4 rubber isolators 686925 001 Before removing the speakers follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord
58. ecially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 102 Chapter 5 Using Setup Utility BIOS and System Diagnostics 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions f NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive e e e Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 103
59. ecture UMA with shared video memory e AMD Radeon HD 7660G graphics on computer models equipped with an AMD A10 4600M processor e AMD Radeon HD 7640G graphics on computer models equipped with an AMD A8 4500M processor e AMD Radeon HD 7520G graphics on computer models equipped with an AMD A6 4400M processor Support for HD decode HDMI and DX11 Switchable discrete graphics V e AMD Radeon HD 7670M with 2048 MB of dedicated video memory 128 MBx16 DDR3 900 MHz x 8 pieces 128 bit M2 package e AMD Radeon HD 7670M with 1024 MB of dedicated video memory 64 MBx16 DDR3 900 MHz x 8 pieces 128 bit M2 package Internal graphics e UMA with shared video memory e Intel HD Graphics 4000 on computer models equipped with an Intel Core i7 Intel Core i5 or Intel Core i3 3110M processor e Intel HD Graphics 3000 GT2 on computer models equipped with an Intel Intel Core i3 2370M or Intel Core i3 2350M processor Support for HD decode HDMI and DX11 on all computer models Support for PX 5 0 on computer models equipped with a graphics subsystem with discrete memory 4 Category Panel Memory Chapter 1 Product description Description 15 6 in white lightemitting diode WLED SVA HD slim 3 2 mm BrightView 1366x768 display typical brightness 200 nits All display assemblies include one or two wireless local area network WLAN antenna cables Supports low voltage differential signalling LVD
60. els 686914 281 equipped with an Intel processor in Thailand For use on all computer models in Italy 6869 14 061 For use on all computer models in Turkey 686914 141 For use on all computer models in Japan 686914 291 For use on all computer models in 686914 031 the United Kingdom and Singapore For use on all computer models in 686914 161 For use on all computer models in 686914 001 Latin America the United States For use on all computer models in 686914 B31 the Netherlands Keyboard without backlight in natural silver finish includes keyboard cable For use on all computer models 691923 261 For use on all computer models in 691923 131 in Bulgaria Portugal For use on all computer models 691923 DB1 For use on all computer models 691923 271 in Canada in Romania For use only on computer models 691923 FL1 For use on all computer models in Russia 691923 251 equipped with an AMD processor in the Czech Republic and Slovakia For use on all computer models in France 691923 051 For use only on computer models 691923 171 equipped with an AMD processor in Saudi Arabia For use on all computer models 691923 041 For use on all computer models 691923 BA1 in Germany in Slovenia For use on all computer models in Greece 691923 151 For use on all computer models in 691923 AD1 South Korea For use on all computer models 691923 211 For use on all computer models in Spain 691923 071 in Hungary For use only on computer models 691923 D61 For use only on computer models 69192
61. ents The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Chapter 3 Illustrated parts catalog Computer major components Computer major components 23 24 Item Component Spare part number 1 Display assembly The display assembly is spared at the subcomponent level only For more display assembly spare part information see Display assembly subcomponents on page 29 2 Keyboard with backlight includes keyboard cable and keyboard backlight cable In midnight black finish for use on all computer models in Belgium 6869 15 A41 In midnight black finish for use only on computer models equipped with an 686915 DB1 Intel processor in Canada In midnight black finish for use only on computer models equipped with an 686915 FL1 Intel processor in the Czech Republic and Slovakia In midnight black finish for use on all computer models in Denmark Finland 686915 DH1 and Norway In midnight black finish for use only on computer models equipped with an 686915 051 Intel processor in France In midnight black finish for use only on computer models equipped with an 686915 151 Intel processor in Greece In midnight black finish for use on all computer models
62. essor in Saudi Arabia In midnight black finish for use on all computer models in Slovenia 686914 BA1 In midnight black finish for use on all computer models in South Korea 686914 AD1 In midnight black finish for use on all computer models in Spain 6869 14 071 In midnight black finish for use only on computer models equipped with an 686914 AB1 Intel processor in Taiwan In midnight black finish for use only on computer models equipped with an 686914 281 Intel processor in Thailand In midnight black finish for use on all computer models in Turkey 686914 141 In midnight black finish for use on all computer models in the United Kingdom 6869 14 031 and Singapore In midnight black finish for use on all computer models in the United States 686914 001 In natural silver finish for use on all computer models in Bulgaria 691923 261 In natural silver finish for use on all computer models in Canada 691923 DB1 In natural silver finish for use only on computer models equipped with an 691923 FL1 AMD processor in the Czech Republic and Slovakia In natural silver finish for use on all computer models in France 691923 051 In natural silver finish for use on all computer models in Germany 691923 041 Computer major components 25 26 Item Component Spare part number In natural silver finish for use on all computer models in Greece 691923 151 In natural silver finish for use on all computer models in Hungary 69
63. eyboard cable Chapter 3 Illustrated parts catalog Spare part number Description 686914 B31 Keyboard in midnight black finish without backlight for use on all computer models in the Netherlands includes keyboard cable 686914 BA1 Keyboard in midnight black finish without backlight for use on all computer models in Slovenia includes keyboard cable 6869 14 BB1 Keyboard in midnight black finish without backlight for use on all computer models in Israel includes keyboard cable 686914 D61 Keyboard in midnight black finish without backlight for use only on computer models equipped with an Intel processor in India includes keyboard cable 686914 DB1 Keyboard in midnight black finish without backlight for use on all computer models in Canada includes keyboard cable 6869 14 FL1 Keyboard in midnight black finish without backlight for use only on computer models equipped with an AMD processor in the Czech Republic and Slovakia includes keyboard cable 686915 001 Keyboard in midnight black finish with backlight for use on all computer models in the United States includes keyboard cable and keyboard backlight cable 686915 051 Keyboard in midnight black finish with backlight for use only on computer models equipped with an Intel processor in France includes keyboard cable and keyboard backlight cable 686915 151 Keyboard in midnight black finish with backlight for use only on computer m
64. following topics e Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature e Performing a system restore from the recovery partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you must use a set of recovery discs or a recovery flash drive that you have created using HP Recovery Manager HP recommends that you use HP Recovery Manager immediately after software setup to create either a set of recovery discs or a recovery flash drive If you need to restore your system for some other reason than hard drive failure you can use the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only the software that was installed at the factory Software not provided with this computer must be reinstalled manually EY NOTE Recovery discs have been included if your computer does not have a recovery partition Restore 107 Creating recovering media 108 HP recommends that you create either a set of recovery discs or a rec
65. from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components e Hard drive see Hard drive on page 49 Optical drive see Optical drive on page 53 Keyboard see Keyboard on page 57 Top cover see Top cover on page 66 Fan see Fan on page 76 Remove the speakers 1 Remove the three Phillips PM2 0x2 0 broad head screws 1 that secure the speakers to the base enclosure Component replacement procedures 87 2 Remove the speakers 2 from the base enclosure y NOTE The speakers includes four rubber isolators 3 These isolators are crucial to the performance of the speakers Reverse this procedure to install the speakers 88 Chapter 4 Removal and replacement procedures USB board Description Spare part number USB board 6869 18 001 Before removing the USB board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components Hard drive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Key
66. g during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Product deseriphon siccinucinmaniuncaiudimcnniadininam nanan 1 2 External component identification cccccccsscssesccsscccsescccssccceccccececesceecesceescesesseeees 10 Finding your hardware and software information ccceseseeceeeseeceeneeeeeneeecenceececeeesenueeeeeneeess 10 EL yo ok gir ene ter teeter er E int earner ter naire Cem eer erent tener et 10 Button speakers and fingerprint reader cccccsccceeeeseeeesenceeeeeneeeeeseaeeeecneaeeecsesseessesseeeensaeees 12 IGS e A E E E canadian cus sucteadasevecaamatennarauacesttass sats ceapencnene thane se carte onus teases 13 lighis sn stpan hate sag A E O E E E E E Na 14 MSIE CAG een a a neseneam nein ae 15 RAOIN EE E A T E AT E hats Setanta Snes apctuntiatmaniag Nass 16 Eo E er vetrr earner erty eerrreT ay earrerrT rn 17 PS eenen e a E tore taaew nein E E E 18 Bolom esena A dias E OE AEA O ARONO 19 3 ill sirated paris catal g ssssssssssssssssssssssssssssssscussssscssssssssssesssssssiessessssesesdssssesdssdssss sesssesksss 21 SENICE Tagen RE E E E E E ATA E E 22 Computer major ComMponenhS aiieieo ae aE E Gee day dene E A E dae demeeenees 23 Display assembly subcomponents paics ccnesscdnssadati
67. he service cover see Hard drive on page 49 Remove the wireless module compartment cover see WLAN module on page 62 ou FB OMN Remove the solid state drive 1 Remove the Phillips PM2 0x3 0 screw 1 that secures the solid state drive to the base enclosure The solid state drive tilts up 2 Remove the solid state drive by pulling the drive away from the slot at an angle 2 Reverse this procedure to install the solid state drive Component replacement procedures 65 Top cover y NOTE The top cover spare part kit includes a TouchPad Description Spare part number In midnight black finish 68693 1 001 In natural silver finish 690232 001 Before removing the top cover follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components Hard drive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 Ey NOTE When replacing the top cover be sure to remove the following components from the defective top cover and install them on the replacement top cover e Power button boa
68. ies Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 43 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are sele
69. information ccscccceeeeceeeeeeeeseeeeeeeeeceeeeceeeeenseeeeensaseeeneaeess 111 Using Windows Backup and Restore vxc vssesasnancsadsnvnendemelavsdensniineabssbevenebsesadanubtstiates 112 Using Windows system restore points cccccccceceseeceeseneeceenseeeeneeeeecseeeessenseeseaes 112 When to create restore Points cccsccceeeseceeeseeeeeeeenseeeeeeeeeeesnseeeeeseeeeeenes 112 Create a system restore point cceeeeeeceeceeeaeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaneaes 112 Restore to a previous date and time ccceecccceeseececeseeeeeseeeeeeeetseeeeeseeess 113 8 Power cord set requirements sis sisscccsssccssscscivcoanscsasscicascicserseneasceeasceeasiovastoesasecnaneccsieaesins 114 Requirements for all countries s2y veheadoxeon valewuse eosin Sleesaind de voneyiaeuintu Vad eldidae alsa Windy Mew enbdat baie 114 Requirements for specific countries ANd regions cccceccceeeeeeeeeeeeeeeeeeeeneeeeeeeeseeeeeenseeeeentaeess 115 9 Beene pacea 116 a E E T 117 vii viii Product description Category Description Computer model Computer model equipped with equipped with AMD processor Intel processor Product Name HP Pavilion m6 Entertainment PC V V Processors e AMD A10 4600M 2 30 GHz processor V turbo up to 3 20 GHz 1600 MHz 4 0 MB L2 cache quad core 35 W e AMD A8 4500M 1 90 GHz processor turbo up to 2 80 GHz 1600 MHz 4 0 MB L2 cache quad core 35 W e AMD A 4400M 2 70 GHz pro
70. ive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Remove the two Phillips PM2 5x5 0 screws 2 that secure the fan to the base enclosure 76 Chapter 4 Removal and replacement procedures 3 Remove the fan 3 Reverse this procedure to install the fan Component replacement procedures 77 System board 78 y NOTE The system board spare part kit includes replacement thermal material Description Spare part number For use only on computer models equipped with an AMD processor and an HD7670M graphics 687229 001 subsystem with 2048 MB discrete memory For use only on computer models equipped with an AMD processor and a graphics subsystem 687227 001 with UMA memory For use only on computer models equipped with an Intel processor and a 7670M graphics 686930 001 subsystem with 2048 MB discrete memory For use only on computer models equipped with an Intel processor and a 7670M graphics 686929 001 subsystem with 1024 MB discrete memory For use only on computer models equipped with an Intel processor and a graphics subsystem with 686928 001 UMA memory Before removing the system board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the compu
71. ive 686916 001 bracket Before removing the optical drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer 2 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 5 Remove the service cover see Hard drive on page 49 Remove the optical drive 1 Remove the Phillips PM2 5x3 5 screw 1 that secures the optical drive the computer 2 Use a flat blade screw driver or similar tool to press on the optical drive bracket tab 2 to release the optical drive Component replacement procedures 53 3 Remove the optical drive 3 from the computer 4 If it is necessary to replace the optical drive bezel use a thin tool or an unbent paper clip 1 to release the optical drive tray 5 Use a flat blade screw driver or similar tool to press on the optical drive bezel tab 2 and then release the left side of the optical drive bezel 3 54 Chapter 4 Removal and replacement procedures 6 Remove the optical drive bezel 4 7 If itis necessary to replace the optical drive bracket position the optical drive with the rear panel toward you 8 Remove the two Phillips PM2 0x3 3 screws 1 that secure the optical drive bracket to the optical drive
72. keyboard backlight cable 691923 051 Keyboard in natural silver finish with backlight for use on all computer models in France includes keyboard cable and keyboard backlight cable 691923 061 Keyboard in natural silver finish with backlight for use on all computer models in Italy includes keyboard cable and keyboard backlight cable 691923 071 Keyboard in natural silver finish with backlight for use on all computer models in Spain includes keyboard cable and keyboard backlight cable 691923 131 Keyboard in natural silver finish with backlight for use on all computer models in Portugal includes keyboard cable and keyboard backlight cable 691923 141 Keyboard in natural silver finish with backlight for use on all computer models in Turkey includes keyboard cable and keyboard backlight cable 691923 151 Keyboard in natural silver finish with backlight for use only on computer models equipped with an AMD processor in Greece includes keyboard cable and keyboard backlight cable 691923 161 Keyboard in natural silver finish with backlight for use only on computer models equipped with an Intel processor in Latin America includes keyboard cable and keyboard backlight cable 691923 171 Keyboard in natural silver finish with backlight for use only on computer models equipped with an AMD processor in Saudi Arabia includes keyboard cable and keyboard backlight cable 691923 211 Keyboard in natural silver finish with backlight for use on all computer model
73. les 2 PC3 12800 1600 MHz 8 GB memory module 670034 001 4 GB memory module 641369 001 2 GB memory module 652972 001 22 WLAN module For use on all computer models Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros WB225 1x1 802 11b g n Bluetooth Combo Adapter 675794 001 Broadcom 4313GN 802 1 1b g n 1x1 WiFi and 20702 Bluetooth 4 0 657325 001 Combo Adapter Ralink RT5390F 802 11b g n 1x1 WLAN module 670691 001 Chapter 3 Illustrated parts catalog Item Component Spare part number Intel Centrino Wireless N 2230 WLAN module for use only on computer models 670290 001 equipped with an Intel processor 23 32 GB solid state drive for use only on computer models equipped with an 686927 001 Intel processor Service Cover Kit includes 686920 001 24 Service cover includes one captive screw secured by a On ring 25 Wireless module compartment cover includes one captive screw secured by an O ring Display assembly subcomponents Item Component Spare part number 1 Display bezel 686897 001 2 15 6 in LED SVA HD BrightView display panel 686921 001 3 Display panel cable includes webcam microphone module cable 686898 001 Display assembly subcomponents 29 Item Component Spare part number 4 Webcam microphone module 686587 001 5 Display Hinge Kit includes left and right hinges 686913 001 6 Wireless Antenna Kit includes left
74. lick System Restore 5 Follow the on screen instructions Ey NOTE If you revert to a restore point and then change your mind you can reverse the restoration Backing up and recovering your information 113 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries 114 The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Chapter 8 Power cord set requirements Requirements f
75. mputer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 Remove the hard drive 1 Loosen the captive screw 1 that secures the service cover to the computer 2 Slide the battery release latch 2 to release the service cover The service cover releases 3 forward Component replacement procedures 49 Remove the service cover 4 by lifting it straight up The service cover is available in the Service 3 Cover Kit spare part number 686920 001 4 Disconnect the hard drive connector cable 1 from the system board and then release the cable from the space between the hard drive and the right side of the hard drive bay Remove the four Phillips PM2 5x3 5 screws 2 that secure the hard drive to the computer Remove the hard drive 3 from the hard drive bay P J I l l I Il ll l 0 ll 1 0 l l ls Chapter 4 Removal and replacement procedures 50 7 7 f it is necessary to disassemble the hard drive perform the following steps a Disconnect the hard drive connector cable 1 from the hard drive Remove the four Phillips PM3 0x3 0 screws 2 that secure the hard drive bracket to the hard driv
76. ng cables from the system board 1 Display panel cable 2 Left speaker cable 3 Optical drive connector board ZIF cable 8 Remove the two Phillips PM2 5x3 5 screws 1 that secure the system board to the base enclosure 9 Lift the right side of the system board 2 until it rests at an angle 10 Remove the system board 3 by sliding it up and to the right at an angle 80 Chapter 4 Removal and replacement procedures Reverse this procedure to install the system board Heat sink Ey NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number For use only on computer models equipped with an AMD processor and a graphics subsystem 687231 001 with discrete memory For use only on computer models equipped with an AMD processor and a graphics subsystem 687230 001 with UMA memory For use only on computer models equipped with an Intel processor and a graphics subsystem with 686905 001 discrete memory For use only on computer models equipped with an Intel processor and a graphics subsystem with 686904 001 UMA memory Before removing the heat sink follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the c
77. odels equipped with an Intel processor in Greece includes keyboard cable and keyboard backlight cable 686915 171 Keyboard in midnight black finish with backlight for use on all computer models in Saudi Arabia includes keyboard cable and keyboard backlight cable 686915 A41 Keyboard in midnight black finish with backlight for use on all computer models in Belgium includes keyboard cable and keyboard backlight cable 686915 B31 Keyboard in midnight black finish with backlight for use on all computer models in the Netherlands includes keyboard cable and keyboard backlight cable 686915 BG1 Keyboard in midnight black finish with backlight for use on all computer models in Switzerland includes keyboard cable and keyboard backlight cable 686915 DB1 Keyboard in midnight black finish with backlight for use only on computer models equipped with an Intel processor in Canada includes keyboard cable and keyboard backlight cable 686915 DH1 Keyboard in midnight black finish with backlight for use on all computer models in Denmark Finland and Norway includes keyboard cable and keyboard backlight cable 686915 FL1 Keyboard in midnight black finish with backlight for use only on computer models equipped with an Intel processor in the Czech Republic and Slovakia includes keyboard cable and keyboard backlight cable 686916 001 DVD RW Double Layer with SuperMulti Drive includes optical drive bezel and optical drive bracket 686917 001 Power button board
78. ogon Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key or the esc key 3 Windows logo key Displays the Windows Start menu 4 b key Enables or disables Beats Audio when pressed in combination with the fn key Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default NOTE You can open the Beats Audio Control Panel by selecting Start gt Control Panel gt Hardware and Sound gt Beats Audio Control Panel 5 Action keys Execute frequently used system functions 6 Windows applications key Displays a shortcut menu for items beneath the pointer 7 num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external keypad enabled at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 8 Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key
79. omputer 4 Remove the battery see Battery on page 48 and then remove the following components a Hard drive see Hard drive on page 49 b Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 e Fan see Fan on page 76 f System board see System board on page 78 Remove the heat sink 1 Turn the system board upside down with the front toward you Ey NOTE Step 2 applies to computer models equipped with a graphics subsystem with discrete memory See step 3 for heat sink removal information for computer models equipped with a graphics subsystem with UMA memory Component replacement procedures 81 2 Following the 1 2 3 4 5 6 7 sequence stamped into the heat sink loosen the seven captive Philllips screws 1 and 2 that secure the heat sink to the system board and then remove the heat sink 3 Ey NOTE Due to the adhesive quality of the thermal material located between the heat sink and the system board components it may be necessary to move the heat sink from side to side to detach it Ey NOTE The following illustration shows the heat sink removal process for a computer model equipped with an AMD processor The process for removing the heat sink on a computer model equipped with an Intel processor is identical 3 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four captive Philllips screws
80. onents bottom 19 button 12 display 10 fingerprint reader 12 front 16 keys 13 left side 17 lights 14 right side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 104 connectors service considerations 41 D Digital Media Slot location 16 display components 10 specifications 105 display assembly removal 93 subcomponents 29 display bezel removal 95 spare part number 29 35 95 display enclosure spare part numbers 30 35 38 display hinge removal 98 spare part number 30 36 99 Display Hinge Kit spare part number 30 36 99 display panel product description 4 removal 96 spare part number 29 37 97 display panel cable removal 98 spare part number 29 35 98 drives preventing damage 42 DVD RW Double Layer with SuperMulti Drive precautions 42 removal 53 spare part number 28 31 37 53 E electrostatic discharge 42 equipment guidelines 45 esc key 13 Ethernet product description 6 external monitor port 17 F fan removal 76 spare part number 26 35 76 fingerprint reader board removal 72 spare part number 26 35 72 fingerprint reader light location 15 fingerprint reader location 12 fnkey 13 front component 16 G graphics product description 3 grounding guidelines 42 guidelines equipment 45 grounding 42 packaging 44 Index 117 transporting 44 workstation 44 H hard drive product description 5
81. or and an HD7670M graphics subsystem with 2048 MB discrete memory includes replacement thermal material 687230 001 Heat sink for use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal material 687231 001 Heat sink for use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory includes replacement thermal material 690231 001 Display enclosure in natural silver finish 690232 001 Top cover in natural silver finish includes TouchPad 690534 001 Keyboard in natural silver finish with backlight for use on all computer models in the United States includes keyboard cable and keyboard backlight cable 690534 051 Keyboard in natural silver finish with backlight for use only on computer models equipped with an Intel processor in France includes keyboard cable and keyboard backlight cable 690534 151 Keyboard in natural silver finish with backlight for use only on computer models equipped with an Intel processor in Greece includes keyboard cable and keyboard backlight cable 690534 171 Keyboard in natural silver finish with backlight for use on all computer models in Saudi Arabia includes keyboard cable and keyboard backlight cable 690534 A41 Keyboard in natural silver finish with backlight for use on all computer models in Belgium includes keyboard cable and keyboard backlight cable 690534 B31 Keyboard in natural silver finish
82. or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 652972 001 2 GB memory module PC3 12800 1600 MHz 653340 001 Intel Core i3 2350M 2 30 GHz processor 1333 MHz 3 0 MB L3 cache dual core 35 W includes replacement thermal material 655795 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter for use on all computer models 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter for use on all computer models 669299 001 500 GB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 669300 001 640 GB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686907 001 670034 001 8 GB memory module PC3 12800 1600 MHz 670290 001 Intel Centrino Wireless N 2230 WLAN module for use only on computer models equipped with an Intel processor 670691 001 Ralink RT5390F 802 11b g n 1x1 WLAN module for use on all computer models 671731 001 6 cell 62 Wh 2 80 Ah Li ion battery 672349 001 RTC battery includes cable and double
83. or specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO France UTE 1 Germany VDE 1 ltaly IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency
84. overy flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ey NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or the flash drive carefully and keep them in a safe place y NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs f NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the HP Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer E NOTE If you are creating recovery discs number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished
85. quipped with Intel processor Combination audio out stereo headphone audio in mono microphone HDMI v1 4 supporting up to 1920x1200 60Hz HP Smart AC adapter RJ 45 Ethernet Gigabit support with LED indicators USB 3 0 ports on computer 2 on left side 1 on right side USB 2 0 ports on computer 1 on right side USB port allocation One for the computer One for the fingerprint reader 8 Category Description Computer model Computer model equipped with equipped with AMD processor Intel processor Ore for the MiniCard One for the webcam microphone module e VGA Dsub 15 pin supporting 2048x1536 external resolution 75 Hz hot plug and unplug and autodetection for correct output to wide aspect vs standard aspect video Keyboard pointing Full size 15 6 in duracoat island style V V devices keyboard with numeric keypad Gesture support MultiTouch gestures enabled V V twofinger scrolling and pinch zoom as default Taps enabled by default V V Support for TouchPad with image sensor V V Power requirements Supports the following HP Smart AC adapters e 90 W HP Smart AC adapter PFC RC V V V 3 wire e 65W HP Smart AC adapter non PFC 3 V wire e 90 W HP Smart AC adapter PFC RC V V EM 3 wire e 65W HP Smart AC adapter RC V EM V 3 wire e 65W HP Smart AC adapter RC V 3 V wire Supports the following batteries V V e 9 cell 100 Wh 3
86. rbo up to 3 20 GHz 1600 MHz 4 0 MB 683046 001 L2 cache quad core 35 W AMD A8 4500M 1 90 GHz processor turbo up to 2 80 GHz 1600 MHz 4 0 MBL2 683048 001 cache quad core 35 W AMD A6 4400M 2 70 GHz processor turbo up to 3 20 GHz 1600 MHz 1 0 MBL2 683047 001 cache dual core 35 W Intel Core i7 3612QM 2 10 GHz processor turbo up to 3 10 GHz 1600 MHz 6 0 680647 001 MB L3 cache quad core 35 W Intel Core i7 3520M 2 90 GHz processor turbo up to 3 60 GHz 1600 MHz 4 0 MB 681954 001 L3 cache dual core 35 W Intel Core i5 3360M 2 80 GHz processor turbo up to 3 50 GHz 1600 MHz 3 0 MB 681953 001 L3 cache dual core 35 W Intel Core i5 3320M 2 60 GHz processor turbo up to 3 30 GHz 1600 MHz 3 0 MB 681952 001 L3 cache dual core 35 W Intel Core i5 3210M 2 50 GHz processor turbo up to 3 10 GHz 1600 MHz 3 0 MB 680645 001 L3 cache dual core 35 W Intel Core i3 3110M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W 682417 001 Intel Core i3 2370M 2 40 GHz processor 1333 MHz 3 0 MB L3 cache dual core 677152 001 35 W Intel Core i3 2350M 2 30 GHz processor 1333 MHz 3 0 MB L3 cache dual core 653340 001 35 W 11 Heat sink includes replacement thermal material For use only on computer models equipped with an AMD processor and a graphics 687231 001 subsystem with discrete memory For use only on computer models equipped with an AMD processor and a graphics 687230 001 subsystem with UMA memory For use only on
87. rd see Power button board on page 70 e Fingerprint reader board see Fingerprint reader board on page 72 e TouchPad button board see TouchPad button board on page 74 66 Chapter 4 Removal and replacement procedures Remove the top cover 1 Remove the ten Phillips PM2 5x10 0 screws that secure the top cover to the computer ee j ee ee ee el m n j e e ee j m a Oa Sn a a a a a a a a a m a a eee ee ee m 2 Remove the three Phillips PM2 0x2 0 broad head screws that secure the top cover to the computer a a L u a 3 Turn the computer right side up with the front toward you 4 Open the computer Component replacement procedures 67 5 Disconnect the following cables from the system board 1 Power button board ZIF cable 2 TouchPad button board ZIF cable 3 Fingerprint reader board ZIF cable 4 Right speaker cable 6 Remove the four Phillips PM2 5x5 0 screws that secure the top cover to the computer 68 Chapter 4 Removal and replacement procedures 7 Lift the front edge of the top cover 1 and swing it up and back until the left and right sides and the rear edge 2 of the top cover detach from the base enclosure CAUTION When removing the top cover make sure the right speaker cable 3 routes cleanly through the opening 4 in the top cover If the right speaker cable snags in this opening it can
88. responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 115 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 116 Chapter 9 Recycling Index A AC adapter light 19 AC adapter spare part numbers 32 33 40 Action keys 13 antenna locations 11 removal 99 spare part number 30 35 100 audio product description 5 audio in jack 17 audio out jack 17 B bkey 13 base enclosure spare part number 28 35 battery removal 48 spare part numbers 48 battery bay 19 battery release latch 19 bottom components 19 button component 12 28 34 buttons optical drive eject 18 power 12 TouchPad 15 TouchPad on off 15 C cables service considerations 41 caps lock light 14 chipset product description 2 comp
89. rests upside down in front of the display enclosure d Release the adhesive support strip 2 that secures the display panel cable to the display panel 96 Chapter 4 Removal and replacement procedures e Disconnect the display panel cable 3 from the display panel f Remove the display panel The display panel is available using spare part number 686921 001 13 If it is necessary to replace the webcam microphone module a Disconnect the webcam microphone module cable 1 from the webcam microphone module CAUTION Handle the webcam microphone module with caution The module has a thin profile and is susceptible to damage when not handled carefully Component replacement procedures 97 b Detach the webcam microphone module 2 from the display enclosure The webcam microphone module is attached to the display enclosure with double sided tape c Remove the webcam microphone module The webcam microphone module is available using spare part number 686587 001 14 If it is necessary to replace the display panel cable a Disconnect the webcam microphone module cable 1 from the webcam microphone module b Release the display panel cable 2 from the clips and routing channel built into display enclosure c Remove the display panel cable The display panel cable is available using spare part number 686898 001 15 If it is necessary to replace the display hinges a Remove the six Phillips
90. rocedures 83 Reverse this procedure to install the heat sink Processor 84 y NOTE The processor spare part kit includes replacement thermal material Description Spare part number AMD A10 4600M 2 30 GHz processor turbo up to 3 20 GHz 1600 MHz 4 0 MB L2 cache 683046 001 quad core 35 W AMD A8 4500M 1 90 GHz processor turbo up to 2 80 GHz 1600 MHz 4 0 MB L2 cache 683048 001 quad core 35 W AMD A6 4400M 2 70 GHz processor turbo up to 3 20 GHz 1600 MHz 1 0 MB L2 cache dual 683047 001 core 35 W Intel Core i7 3612QM 2 10 GHz processor turbo up to 3 10 GHz 1600 MHz 6 0 MB L3 cache 680647 001 quad core 35 W Intel Core i7 33520M 2 90 GHz processor turbo up to 3 60 GHz 1600 MHz 4 0 MB L3 cache 681954 001 dual core 35 W Intel Core i5 3360M 2 80 GHz processor turbo up to 3 50 GHz 1600 MHz 3 0 MB L3 cache 681953 001 dual core 35 W Intel Core i5 3320M 2 60 GHz processor turbo up to 3 30 GHz 1600 MHz 3 0 MB L3 cache 681952 001 dual core 35 W Intel Core i5 3210M 2 50 GHz processor turbo up to 3 10 GHz 1600 MHz 3 0 MB L3 cache 680645 001 dual core 35 W Intel Core i3 31 10M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W 682417 001 Intel Core i3 2370M 2 40 GHz processor 1333 MHz 3 0 MB L3 cache dual core 35 W 677152 001 Intel Core i3 2350M 2 30 GHz processor 1333 MHz 3 0 MB L3 cache dual core 35 W 653340 001 Chapter 4 Removal and replacement proced
91. rom the TouchPad board 3 Remove the Phillips PM2 5x3 5 screw 2 that secures the TouchPad button board to the top cover 74 Chapter 4 Removal and replacement procedures 4 Remove the TouchPad button board 3 Reverse this procedure to install the TouchPad button board Component replacement procedures 75 Fan Description Spare part number Fan includes cable 686901 001 NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components a Hard dr
92. rovided with this computer must be downloaded from the manufacturer s website or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition you can back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations email and Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access HP Recovery Manager in either of the following ways e Select Start gt All Programs gt HP Help and Support gt HP Recovery Manager gt HP Recovery Manager or e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Performing a system restore 109 Restoring using the recovery media 1 2 4 5 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer amare Insert the recovery flash drive into a USB port on your computer and then restart the computer Press 9 at system bootup Select
93. s in Hungary includes keyboard cable and keyboard backlight cable 691923 251 Keyboard in natural silver finish with backlight for use on all computer models in Russia includes keyboard cable and keyboard backlight cable 691923 261 Keyboard in natural silver finish with backlight for use on all computer models in Bulgaria includes keyboard cable and keyboard backlight cable 691923 271 Keyboard in natural silver finish with backlight for use on all computer models in Romania includes keyboard cable and keyboard backlight cable 691923 B31 Keyboard in natural silver finish with backlight for use on all computer models in the Netherlands includes keyboard cable and keyboard backlight cable 691923 BA1 Keyboard in natural silver finish with backlight for use on all computer models in Slovenia includes keyboard cable and keyboard backlight cable 691923 BB1 Keyboard in natural silver finish with backlight for use on all computer models in Israel includes keyboard cable and keyboard backlight cable 691923 DB1 Keyboard in natural silver finish with backlight for use on all computer models in Canada includes keyboard cable and keyboard backlight cable Sequential part number listing 39 Spare part number Description 691923 FL1 Keyboard in natural silver finish with backlight for use only on computer models equipped with an AMD processor in the Czech Republic and Slovakia includes keyboard cable and keyboard backlight cable 69
94. s like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse TouchPad 15 16 Front Component Description Digital Media Slot Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card e Ultra High Speed MultiMediaCard UHS MMC Chapter 2 External component identification Left side ltem 1 Component Vent Description Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 3 External monitor port HDMI port Connects an external VGA monitor or projector Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 4 RJ 45 network jack Connects a network cable 5 RJ 45 network jack lights e White top The network is connected e Amber bottom Activity is occurring on the network 6 7 USB 3 0 ports 2 Audio out headphone jack Audio in microphone jack Connect an optional USB 3 0 device and provide enhanced USB power performance NOTE For details about different types of USB ports see the
95. specifications 106 1 TB 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm Length 100 2 mm 100 2 mm 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm 69 9 mm 69 9 mm Weight 152g 110g 110g 110g 110g Interface type SATA SATA SATA SATA Transfer rate Synchronous 1 1 GB sec 1 1 GB sec 1 1 GB sec 1 1 GB sec 1 1 GB sec maximum Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 2 0 ms 2 0 ms 1 5 ms 1 5 ms 1 5 ms Average read 12 16 ms 12 16 ms 11 13 ms 11 13 ms 11 13 ms write Maximum 21 ms 22 ms 22 ms 22 ms 22 ms Logical blocks 1 953 525 168 1 465 149 168 1 282 009 226 976 773 168 628 142 448 Disk rotational 5400 rpm 7200 and 5400 rpm 7200 and 7200 and speed 5400 rpm 5400 rpm 5400 rpm Operating 0 C to 60 C 32 F to 140 F temperature 1 TB 1 trillion bytes when referring to hard drive storage capacity Actual accessible capacity is less 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Chapter 6 Specifications 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if necessary This chapter provides information about the
96. straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 45 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 77 screws that must be removed replaced and or loosened when servicing the computer Make special note
97. ter on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 48 and then remove the following components a b c d Hard drive see Hard drive on page 49 Optical drive see Optical drive on page 53 Keyboard see Keyboard on page 57 WLAN module see WLAN module on page 62 Solid state drive see Solid state drive on page 65 Top cover see Top cover on page 66 Fan see Fan on page 76 Ey NOTE When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 56 Heat sink see Heat sink on page 81 Processor see Processor on page 84 Chapter 4 Removal and replacement procedures Remove the system board 1 Close the computer 2 Turn the computer upside down with the front toward you 3 Disconnect the power connector cable 1 and the RTC battery 2 cable from the system board 4 Remove the two Phillips PM2 0x3 0 screws that secure the USB board to the system board A rd u ee aa 5 Turn the computer right side up with the front toward you 6 Open the computer Component replacement procedures 79 7 Disconnect the followi
98. the optical drive or the flash drive Follow the on screen instructions Changing the computer boot order 110 To change the boot order for recovery discs 1 2 3 Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 2 3 4 Insert the flash drive into a USB port Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select the flash drive from the boot options window Chapter 7 Backup and recovery Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is E NOTE A recovery from your most recent backup should be performed if the computer is attacked by a virus or if any major system components fail In order to correct computer issues attempt a recovery before you attempt a system restore You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times XQ TIP TIP Set reminders to back up your information periodically e Before the
99. theros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter Atheros WB225 1x1 802 11b g n Bluetooth Combo Adapter Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter Ralink RT5390F 802 11b g n 1x1 WLAN module Intel Centrino Wireless N 2230 WLAN module for use only on computer models equipped with an Intel processor External media cards Chapter 1 Product description HP Multi Format Digital Media reader with push push technology supporting the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Digital High Capacity SDHC Memory Card Ultra High Speed MultiMediaCard UHS MMC Category Ports Description Combination audio out stereo headphone audio in mono microphone HDMI v1 4 supporting up to 1920x1200 60Hz HP Smart AC adapter RJ 45 Ethernet Gigabit support with LED indicators USB 3 0 ports on computer 2 on left side 1 on right side USB 2 0 ports on computer 1 on right side USB port allocation One for the computer One for the fingerprint reader One for the MiniCard One for the webcam microphone module VGA Dsub 15 pin supporting 1920x1600 external resolution 60 Hz hot plug and unplug and autodetection for correct output to wide aspect vs standard aspect video Computer model equipped with AMD processor Ni Computer model e
100. tine operation 5 Wireless module compartment 6 Service cover Holds the WLAN device and the solid state drive CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support The service cover provides access to the optical drive retention screw hard drive bay wireless module compartment and memory module compartment Chapter 2 External component identification 3 Illustrated parts catalog Service tag 22 When ordering parts or requesting information provide the computer serial number and model number provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 48 for battery removal instructions T Warranty lylyOy Model Seriol XXXXXXXX MMN O11000 0 UUN TA l Product XKXXXXX MNN N OA OA OA E OA O E E E A Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware compon
101. tment cover is available in the Service Cover Kit spare part number 686920 001 4 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module f NOTE The 1 WLAN antenna cable is connected to the WLAN module 1 terminal The 2 WLAN antenna cable is connected to the WLAN module 2 terminal 5 Remove the two Phillips PM2 0x3 0 screws 2 that secure the WLAN module to the base enclosure The WLAN module tilts up Component replacement procedures 63 6 Remove the WLAN module by pulling the module away from the slot at an angle 3 NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 64 Chapter 4 Removal and replacement procedures Solid state drive Description Spare part number 32 GB solid state drive for use only on computer models equipped with an Intel processor 686927 001 Before removing the solid state drive follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 48 Remove t
102. ures Before removing the processor follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components Hard drive see Hard drive on page 49 Optical drive see Optical drive on page 53 Keyboard see Keyboard on page 57 Top cover see Top cover on page 66 Fan see Fan on page 76 System board see System board on page 78 Heat sink see Heat sink on page 81 Remove the processor 1 Use a flat bladed screw driver 1 to turn the processor locking screw one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it Ey NOTE The gold triangle 3 on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor k r wu ba J Component replacement procedures 85 Reverse this procedure to install the processor Optical drive connector board 86 Description Spare part number Optical drive connector board includes cable 686899 001 Before removing the optical drive connector board follow these steps 1 Turn off the computer If you ar
103. vice Cover Kit spare part number 29 37 service tag 22 46 serviceability product description solid state drive precautions 42 product description 5 removal 65 spare part number 29 31 38 65 speaker component 12 speakers location 12 removal 87 spare part number 28 38 87 specifications computer 104 display 105 hard drive 106 subwoofer location 19 removal 90 spare part number 28 38 90 system board removal 78 spare part numbers 26 38 78 T tools required 41 top cover removal 66 spare part numbers 26 38 66 TouchPad button 15 TouchPad button board removal 74 spare part number 26 37 74 TouchPad components 15 TouchPad light 15 TouchPad on off button 15 TouchPad zone 15 transporting guidelines 44 U USB board removal 89 spare part number 28 37 89 USB port 17 18 v vents 17 20 video product description 5 Ww warranty period 47 webcam 11 webcam light 10 webcam microphone module removal 97 spare part number 30 35 98 Windows applications key 13 Windows logo key 13 wireless antenna locations 11 removal 99 spare part number 30 35 100 Wireless Antenna Kit spare part number 30 35 100 wireless light 14 wireless module compartment 20 wireless module compartment cover removal 62 spare part number 29 63 wireless product description 6 WLAN module removal 62 spare part numbers 62 workstation guidelines 44 28 34 Index 119
104. woofer 2 from the base enclosure y NOTE The subwoofer includes two rubber isolators 3 These isolators are crucial to the performance of the subwoofer Reverse this procedure to install the subwoofer Power connector cable Description Spare part number Power connector cable includes bracket 686900 001 Before removing the power connector cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 48 and then remove the following components a Hard drive see Hard drive on page 49 Optical drive see Optical drive on page 53 c Keyboard see Keyboard on page 57 d Top cover see Top cover on page 66 Component replacement procedures 91 e Speakers see Speakers on page 87 f USB board see USB board on page 89 Remove the power connector cable 1 Release the power connector cable 1 from the clips and routing channel built into the base enclosure 2 Remove the two Phillips PM2 5x5 0 screws 2 that secure the power connector and power connector bracket to the base enclosure 3 Remove the power connector bracket 3 4 Release the power connector 4 from

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