Yealink Redirection and Provisioning Service(RPS) VAR Manual
Contents
1. x Delete of Devices Username 4 var yealin E Name URL E VAR user server https var com Users Devices Servers Log lt gt a Jeo taza Figure 6 10 2 On the Servers page you can manage your devices through the following operation Add a Server Please see Adding server part Edit a Server Just click the server Name that is blue font The Edit Server page displays as Figure 6 11 Edit Server x Name VAR user server URL https var com ia Save l Cancel jl Figure 6 11 12 Yealink Guide for VAR User Delete Servers Click the checkbox beside the server name and then click Delete button on the top Caution Deleting a server cannot be undone After the server is deleted those devices associated with the server will be removed from the RPS View Servers You can sort all the servers by clicking any of the column headings in ascending or descending order By default servers are sorted in descending order by modification date To view system Log 1 Click Log on the left menu Log page displays as Figure 6 12 var yealink com Redirection amp Provisioning Server Yea l i n k Add Server Add Device Add User Log User Date to Q Search Summary Export Users User IP Address Date Action Result var yealink com 125 77 254 53 2011 11 28 07 26 Add Device Success Devices var yealink com 125 77 254 53 2011 11 28 07 25 Add User Success S2. 00 15 65 99 88 80 user yeali 00 15 65 99 88 78 VAR user ser var yealin 2011 11 28 07 24 Servers El 00 15 65 99 88 79 VAR user ser var yealin 2011 11 28 07 24 Log lt gt n Jeo a313 Figure 3 2 4 Yealink Guide for VAR User 4 Mass adding devices by uploading a Comma Separated Value CSV File Through this feature you can add a large number of MAC addresses at one time You can save these devices MAC addresses in a csv or xls file on your PC and then upload it to the RPS To add multiple devices using a csv or xls file 1 Open anew document using a spreadsheet application i e Microsoft Excel 2 Inthe first column enter the MAC addresses of the devices you want to add to the RPS One example is shown as Figure 4 1 Notes You must type the MAC addresses in the first column Other columns will be ignored 2 00 15 65 00 00 01 format is recommended In addition 001565000001 00 15 65 00 00 01 00 15 65 00 00 00 01 are also supported 001565000001 format is not available in csv file because the 00 in the beginning will cause incompatibility Microsoft Excel MACS csv o A Telela E F G fe i 00 15 65 99 88 77 00 15 65 99 88 78 00 15 65 99 88 79 00 15 65 99 88 80 5 00 15 65 99 88 81 6 00 15 65 99 88 82 7 00 15 65 99 88 83 8 00 15 65 99 88 84 9 00 15 65 99 88 85 10 00 15 65 99 88 86 11 12 gt WN Figure 4 1 3 Save your file on your PC using Save
3. Confirm Save Cancel Figure 6 2 2 Enter your current password new password and confirm new password 3 Click Save button to save your new password To logout from the RPS 1 Click Logout button on the top right menu login interface displays as Figure 6 3 8 Yealink Guide for VAR User A https rps yealink com index jsp Redirection amp Provisioning Server Yealink Username Password Remember Password Login J Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate Version 1 0 1 Figure 6 3 To view your summary information 1 Click Summary on the left menu Summary page displays as Figure 6 4 var yealink com Redirection amp Provisioning Server SE ETT TTT Yealink Add Server Add Device Add User Summary The current statistics for your account are as follows Servers 1 Pople Devices 10 1 Unregistered Devices Users 1 Servers Check Device Status Log Set Unregistered Devices i Figure 6 4 2 You can know the count of Servers added by you and your Users the count of Devices you own the count of Users added by you Note Devices 10 1 Unregistered means you have 10 pieces of Yealink products added to RPS in total there into 1 of them has not been assigned to a specific server 3 You can check one device s registration status by the MAC address Click Check Device Status
4. Yealink Add Server Add Device Add User Summary r e The current statistics for your account are as follows Servers 1 Users Devices 10 1 Unregistered Devices Users 1 Servers Check Device Status Log Set Unregistered Devices Figure 1 2 Notes If you forget your username and password please contact Yealink administrator for assistance For security you will logout automatically after you stay inactive for 10 minutes 1 Yealink Guide for VAR User 2 Adding Users With a VAR User account you can add as many Users as required especially for Service Providers your resellers and partners To add Users to your account Please contact Yealink sales representatives to apply for adding Users to your account 2 Yealink Guide for VAR User Adding Devices Through adding devices a VAR User can assign the Yealink devices to a specific server pre added which means VAR will redirect the devices to its own config server for fallback etc Additionally as a VAR you can help your service providers to register the devices To add devices to a server 1 Onthe summary page click Add Device on the top shortcut buttons then Add Device dialog displays as Figure 3 1 Additionally you can click Add button on Servers list page to display Add Server dialog Add Device x Enter MAC Enter MAC and press Enter Add X Delete MAC List Clear A Server Save Cancel Figure 3 1 2 Inthe
5. is authority required On the authentication screen you should enter the username and password provided by your service provider After the configuration update is done the phone won t contact the RPS until you reset the phone to factory default If you really want the phone to contact the RPS again without resetting to factory default e g you don t want to lose your personal configuration in the phone you can contact your service provider for assistance 16 Yealink About Yealink About Yealink Founded in 2001 Yealink is the professional designer and manufacturer of IP Phone and IP Video Phone for the world wide broadband telephony market For more than ten years Yealink has focused on VoIP products characterized by high cost performance easy deployment and affordable price Yealink benefits customers from flexibility and broad interoperability with the major IP PBX softswitch and IMS in the market Chosen by famous carriers enterprises and clients from over 80 countries Yealink provides SMB and diversified customers from all over the world a best choice to extend the value of network communication Contact us Yealink Network Technology Co Ltd Addr 4th 5th Floor South Building No 63 Wanghai Road 2nd Software Park Xiamen China 361008 Tel 86 592 570 2000 www yealink com 17 Yealink
6. servers and accounts Document Overview This manual is divided into three main parts by user type For VAR User please go to PAGE 1 13 For User please go to PAGE 14 For End user please go to PAGE 15 Introduction RPS is a free service developed for all Yealink customers worldwide Through RPS service providers can greatly simplify mass deployments of Yealink phones save time and money in configuring and shipping phones reduce errors caused by complicated manual configuration IV Yealink Guide for VAR User Guide for VAR User 1 Logging into the RPS The Web UI URL is https rps yealink com First of all a VAR User must be assigned a Username and Password by the Yealink Administrator and then use these credentials to login the RPS To login the RPS Web UI 1 Type the URL in the address bar of your web browser and press lt Enter gt The login page displays as Figure 1 1 A https rps yealink com index jsp Redirection amp Provisioning Server Yealink Username Password Remember Password Login J Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate Version 1 0 Figure 1 1 2 Enter the Username and Password provided by Yealink administrator and then press lt Enter gt or click Login button the main page displays as Figure 1 2 var yealink com Redirection amp Provisioning Server Rm pT E r r
7. Enter MAC field enter a valid MAC address and press lt Enter gt the MAC address you entered appears in the MAC List in this way you can add multiple MAC addresses one by one Notes D Four types of valid MAC address formats are 001565000001 00 15 65 00 00 01 00 15 65 00 00 01 00 15 65 00 00 00 01 2 Invalid MAC notification means that the MAC address format is invalid 3 Each MAC address can only be added one time by the same user If you want to re add the MAC address you should delete it and then add it 4 If you enter a MAC that another RPS user has added Override current registration continue notification will pop up you should check the MAC carefully before pressing Yes to override 3 Inthe MAC List field you can delete or clear the incorrect MAC addresses 4 Inthe Server field you can select the server that you want to assign the MAC addresses to Notes The Server field can be None Click Save button to add these MAC addresses After adding devices successfully Devices page displays as Figure 3 2 and the MAC addresses you just added will display in the top of the list 3 Yealink Guide for VAR User var yealink com Redirection amp Provisioning Server Prote PasswordReset Logout Yealink Ces Come us Devices Search MAC addresses Search Summary Add Edit f Upload X Delete Users m MAC Address Server Username IP Address Date Registered Last Connected E
8. Save il Cancel i Figure 5 1 2 Inthe Name field enter the name that must be less than 20 characters 3 Inthe URL field enter the exact server address that must be less than 255 characters Note Four types of URL are supported https http ftp tftp 4 Click Save button to add the server to the RPS 5 After adding server successfully Servers page displays as Figure 5 2 The server you just added will display in the top of the list var yealink com Redirection amp Provisioning Server EaD Yealink _ Add Server Add Device AddUser Servers jSearch server names QA Search Summary add x Delete Users E Name URL of Devices Username r F VAR user server https Nar com 4 var yealin Devices Servers Log lt gt a co tara Figure 5 2 7 Yealink Guide for VAR User 6 Managing Your Account To change your profile 1 Click Profile button on the top right menu Edit Profile dialog displays as Figure6 1 _ Edit Profile x Beautiful Software park Xiamen China Address Work Phone 86 0592 5703200 Mobile Phone 86 159 8887 9999 Save Cancel Figure 6 1 2 You can change your address work phone and mobile phone 3 Click Save button to save your changes To change your password 1 Click Password Reset button on the top right menu Reset User Password dialog displays as Figure6 2 Reset User Password x Current Password i New Password Password
9. Yealink Redirection and Provisioning Service RPS VAR Manual Yealink Redirection and Provisioning Service RPS e a D o o 5 O m 9 LF m o O a Yealink Yealink Redirection and Provisioning Service RPS Contents Contents Welcome Guide for VAR User 1 Logging into the RPS To login the RPS Web UI 2 Adding Users To add Users to your account 3 Adding Devices To add devices to a server 4 Mass adding devices by uploading a Comma Separated Value CSV File To add multiple devices using a csv or xls file 5 Adding Servers To add a configuration server to the RPS 6 Managing Your Account To change your profile To change your password To logout from the RPS To view your summary information To manage your Users To manage your Devices To manage your Servers To view system Log Guide for User Guide for End user About Yealink ll Yealink yY N A OW Ww WW N N O o wo CO 0 10 11 12 13 14 15 17 Yealink Redirection and Provisioning Service RPS Document Revision History Release Version Reason for Change Date Author 10 2 1 0 December 1 2011 Mike Hou III Yealink Yealink Redirection and Provisioning Service RPS Welcome About this manual This Yealink Redirection and Provisioning Service Manual provides information on how to setup and operate on Yealink Redirection Service This manual is for distributors deployers Users and VAR Users of Yealink products who configure and manage devices
10. as in the format csv or xls And the name can be user defined Notes The file must be less than 1MB in size To check the validity of your csv file open it from plain text program i e Notepad TextEdit Make sure there are no extra commas other than between fields xIsx file is not supported at the moment 4 Onthe summary page click Devices on the left menu then Devices page displays as Figure 3 2 5 Click Upload button the Upload File dialog displays as Figure 4 2 Upload File X Server Mone Upload Cancel Figure 4 2 5 Yealink Guide for VAR User 6 Inthe File to Upload field click lt Browser gt to find the file you saved on your PC 7 Inthe Server filed generally select None or specially select the server added by yourself 8 Click Save button to add these MAC addresses 10 After adding devices successfully Devices page displays and the MAC addresses you just added will display in the top of the list 6 Yealink Guide for VAR User 5 Adding Servers Before a device can be redirected to a specific configuration server the server must be added to the RPS by entering a name anda URL To add a configuration server to the RPS 1 Onthe summary page click Add Server on the top shortcut buttons then Add Server dialog displays as Figure 5 1 Additionally you can click Add button on Servers list page to display Add Server dialog Add Server x Name F URL
11. button and fill the MAC address you want to check then click Save or Press lt Enter gt the status will appear 4 Youcan set Unregistered Devices Click Set Unregistered Devices button and the Unregistered devices page displays as Figure 6 5 9 Yealink Guide for VAR User var yealink com Redirection amp Provisioning Server Emag Yealink Add Server Add Device Add User Q Search Unregistered Devices Search MAC addresses Add J Edit Upload x Delete Summary IP Address Date Registered Last Connected E MAC Address Server Username Users E 00 15 65 99 88 80 user yeali Devices Servers Log lt o gt Jeo aa Figure 6 5 To manage your Users 1 Click Users on the left menu Users page displays as Figure 6 6 var yealink com Redirection amp Provisioning Server EBEDET Yealink Add Server Add Device Add User Q search Search full names Users Summary Add User x Delete J Work Phone Mobile Phone E Full Name Username Address User user yealink co Mailing address of u 1 976 3579 1 2178659 Devices Servers Log lt f gt f leo aara Figure 6 6 2 On the Users page you can manage your users through the following operation Add User Click Add User button then see Adding User part Delete User Click the checkbox beside the User name and then Click Delete button on the
12. ervers var yealink com 125 77 254 53 2011 11 28 07 24 Add Devices Success var yealink com 125 77 254 53 2011 11 28 07 24 Add Server Success vs var yealink com 125 77 254 53 2011 11 28 07 18 User Login Success var yealink com 125 77 254 53 2011 11 28 07 13 User Login Success lt E gt 2 Go 1 6 6 Figure 6 12 2 Onthe Log page you can manage your devices through the following operation 1 Export operation log by clicking Export button 2 Search log by user name and date 3 View the log by sorting them in the column headings Note If you want to use API for reprogramming to your system i e IP PBX ERP or Website you can contact Yealink team to get XML API for Yealink RPS document 13 Yealink Guide for User Guide for User The following table identifies the functions for a VAR User and User Function VAR User View summary information of your account Change your profile for your account Change your password for your account Add servers to the RPS Add devices to the RPS by MAC address Upload devices to the RPS by csv xls file To manage your servers To manage your devices View system log Add Users to your account C e ae T ae Ss To manage your Users User screens are a subset of VAR User screen therefore for more details for User operation please see VAR session on Page 3 14 Note If you want to use API for reprogramming to your system i e IP PBX ERP or Website you can contact yo
13. serser var yealin VAR user ser var yealin IP Address Date Registered Last Connected 2011 11 28 07 24 2011 11 28 07 24 lt E gt n leoi 1 343 Figure 6 8 The devices you can see are the devices that you have added to the RPS 2 On the Devices page you can manage your devices through the following operation Add Device Please see Adding device part Upload Devices Please see Mass adding devices part Edit Device Just click the MAC address that is blue font The Edit Device page displays as Figure 6 9 11 Yealink Guide for VAR User Edit Device x MAC Address 00 1 5 65 99 88 78 s Server VAR user server x A Save Cancel Figure 6 9 Delete Devices Click the checkbox beside the MAC address and then Click Delete button on the top Caution Deleting a device cannot be undone After the device is deleted the association with the server will be removed but you can re add it to the RPS anytime View Devices You can sort all the devices by clicking any of the column headings in ascending or descending order By default devices are sorted in descending order by modification date To manage your Servers 1 Click Servers on the left menu Servers page displays as Figure 6 10 var yealink com Redirection amp Provisioning Server Pre preen cain Yealink Add Sewer AddDevice Adauser Servers Search server names Q Search J Summary Add
14. top Caution Deleting a User cannot be undone After the user is deleted all the data associated with it will be removed Edit User Just click the Full Name of the user which is blue font Edit User page displays as Figure 6 7 10 Yealink Guide for VAR User Edit User Full Name Username Password Repeat Password Address Work Phone Mobile Phone User user yealink com Mailing address of user s company 1 976 3579 1 2178659 l Save Cancel Figure 6 7 Change password for User Just delete the current password and enter new password repeat password then click Save button Find User Just enter part or full name of the user in the search frame then click Search button and search results displays in Users page View Users You can sort all the users by clicking any of the column headings in ascending or descending order By default users are sorted in descending order by modification date To manage your Devices 1 Click Devices on the left menu Devices page displays as Figure 6 8 Note Redirection amp Provisioning Server Yealink Summary Users Servers Log Add server AddDevice adauser Devices var yealink com Q search Add Edit Upload x Delete MAC Address 00 15 65 99 88 80 00 15 65 99 88 78 00 15 65 99 88 79 o ogi Server Username user yeali VAR u
15. ur local distributor to get XML API for Yealink RPS document 14 Yealink About Yealink Guide for End user When the end user gets the IP phone power up the phone the bootup processes on Yealink T28 IP phone are as followings Welcome Network Checking Initializing Please Wait Figure 1 Figure 2 Sending Provision Requests Configuration Updating Figure 3 Figure 4 WAN Type DHCP VLAN Status Disable 802 1x Mode Disable VPN Active Off Back Next Figure 5 1 On Figure 2 if your phone cannot connect to the network then Network Unavailable will display on the screen Approximately 50 seconds later Figure 5 will come out to allow you to reconfigure the network at this point you should check your network cable connection or set your network parameters then press Next softkey to try again Press Back softkey will skip the process of contacting the RPS and boot up normally 2 On Figure 3 the phone is contacting the RPS and getting the specific URL of the configuration server 3 If network is available the phone will go to Configuration Updating interface 4 After successfully updating your phone will reboot automatically If failed Update Failed will display on the LCD first and go to idle interface 3 seconds later Notes 15 Yealink About Yealink After the screen of configuration updating the authentication screen will display if the configuration server
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