Service Manual
Contents
1. CORD SET Lie v p ETUR T LIGHT HARNESS ASSEMBLY BE LED LOG DRIVER BOARD L1 PR Q Q Q E LOG LEDS N 4 M M E PR E uf 2 8 aaa M LO g ETSAN CUTOUT THERMOSTAT N www dimplex com PREPARATION FOR SERVICE 4b CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin 1 Remove the firebox out of the cabinet or wall frame that surrounds the unit 2 Disconnect power before attempting any maintenance NOTE This unit may have been installed to a power source in one of 2 ways SEE FIGURE 5 8 6 e Option 1 Plugged into an outlet A power cord with plug inserted into an outlet near or behind the fireplace unplug the fireplace from the outlet e Option Z2 Hardwire connection Power supplied from electrical wire coming from a dedicated properly fused circuit with 120 Volt 15 Amp rating directly from the main electrical panel turn the breaker off at the electrical panel e tis recommended during original installation there should be an allowance of up to 8 feet of service cable for connecting power supply to the junction box on fireplace 3 Remove the front glass assembly by lifting the front glass assembly off of the 4 mounts located on the outer casing of the fireplace 2 on the left and 2 on the2. 2 Liftthe top panel up off the firebox turn it 45 degrees and rest it inside the upper cavity against the back panel CAUTION Support the back underside of the firebox with a small piece of wood as the feet do not go the entire depth of the unit and it can easily tip backwards 3 The switch housing panel spans across the front of the fireplace near the top Remove the 6 screws from the side panels that hold this front panel in place 3 on the left and 3 on the right side 4 Liftthe switch housing panel up and flip it 180 degrees towards you to expose the wires connected to the backside of the switch o Taking note of the original location of each wire con nected to the switch that needs replacing either the 3 Position or the Heater Switch remove the wires NOTE Using a flat head screwdriver gently pry be tween the end of the connector and the switch to release the wires 6 Noting the orientation of the switches the markings on the face depress the tabs that secure the switch to the housing from behind the panel and push the switch out to the front Using needle nosed pliers will give you a better grip and fit to depress both these tabs at the same time 7 Push the new switch in place ensuring that both tabs are engaged 8 Re assemble in reverse order as described above THERMOSTAT REPLACEMENT Tools Required Philips head screwdriver 4k CAUTION Follow Preparation for Service instructions b
3. Tools Required Phillips head screw driver CAUTION Follow Preparation for Service instructions before proceeding 1 Slightly wedge your fingers between the back partially reflective glass and the log set ember bed on either the right or left side Pull the back edge of the plastic ember bed forward until the rear tab ledge clears past the bottom of the partially reflective glass and pull the log set forward and out IMPORTANT Only handle the log set by the plastic ember bed not the logs themselves NOTE Log set fits tightly into firebox Some force may be necessary to remove NOTE If your model has the media tray with the decorative glass pieces as an ember bed remove the glass pieces then remove the plastic media tray following the same method as the log set removal instructions 2 Setlog set or media tray aside in a safe location 3 Disconnect flicker rod from the motor by slightly bend ing the flicker rod and pulling the rubber gasket off the motor shaft Figure 3 NOTE Be careful not to bend the rod Doing so may damage the rod Ensure the rod is straight after re instal lation so that it doesn t affect the operation of the flicker effect 4 Carefully turn the firebox upside down so that the bot tom panel is facing up 5 Remove the 9 screws that attach the bottom panel to the side panels 2 on the back side 2 on the left side 2 on the right side and 3 on the bottom along the fron
4. 1 Place the 3 Position Switch Figure 1A in the OFF O position 2 Wait a minimum of five 5 seconds and then place the 3 Position Switch in the Remote Control position 3 Within 10 seconds of changing the switch position press the ON button located on the remote control Figure 2 This will synchronize the remote control and the fireplace receiver NOTE You will have only 10 seconds to perform this last step Failure to do so will result in these steps needing to be followed again Battery Replacement To replace the battery 1 Slide battery cover open on the remote control Figure 2 2 Install one 1 12 Volt A23 battery in the battery holder 3 Close the battery cover Battery must be recycled or disposed of properly Check with your Local Authority or Retailer for te recycling advice in your area Figure 2 On Button Off Button Plastic Strip Battery Cover MAINTENANCE Light Bulb Replacement Allow at least five 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log ember bed exterior disappears There are two 2 bulbs under the log set which generate the flames and embers Light Bulb Requirements Quantity of two 2 clear chandelier or candelabra bulbs with an E 12 small socket base 60 Wa
5. eee 4100040300RP Flicker Rod uuu or a o exa 5901110100RP Partially Reflective Glass DF2426 5901410100RP 14 Control Knob BPPDP DF2550 DFG2562 5901410200RP 8801080100RP 15 DF2426SS Stainless Steel Trim Assembly 16 comes with Front Glass 1020230280RP DF2426GB Gloss Black Trim Assembly comes with Front Glass 1020230104RP DF2550 DF2562 Flat Black Trim Assembly comes with Front Glass 1020230359RP 6905050400 6905050500 Silver Trim Assembly comes with Front Glass 1020230478RP DF2426 DF2550 Log Set Assembly 0439970100RP 6905050400 0500 Tray 0440400100RP Glass Media LLL 1400070100RP N 9 WIRING DIAGRAM DF2426 DF2550 DFG2562 6905050100 500 WIN EE HEATER ON OFF ND THERMOSTAT FLICKER MOTOR LIGHT HARNESS ASSEMBLY BLOWER HEATER ASSEMBLY 6 Www dimplex com EXPLODED PARTS DIAGRAM BF9000 6907560100 a 3CDimplex boc d 1 Remote Control 3000370500RP 11 Power Cord less 4100040300RP 2 Flicker Motor 2000210200RP 12 Flicker Rod ius aca cc ecc te aes 5901110100RP 3
6. right Carefully place the glass assembly aside in a safe location Figure 5 Figure 6 LIGHT HARNESS REPLACEMENT Tools required Phillips head screw driver omall wire cutter 4k CAUTION Follow Preparation for Service instructions before proceeding 1 Slightly wedge your fingers between the partially reflec tive glass and the log set ember bed on either the right or left side Pull the back edge of the plastic ember bed forward until the rear tab ledge clears past the bot tom of the partially reflective glass and pull the log set forward and out of the unit Figure 4 IMPORTANT Only handle the log set by the plastic ember bed not the logs themselves NOTE Log set fits tightly into firebox Some force may be necessary to remove NOTE If your model has the media tray with the decorative glass pieces as an ember bed remove the glass pieces then remove the plastic media tray following the same method as the log set removal instructions 2 Setlog set or media bed aside in a safe location 3 Disconnect the flicker rod from the motor by pulling and twisting the rubber gasket connector away from the motor This is the gasket which joins the rod and the motor together Once separated pull the flicker rod out from the bracket and bushing from opposite side and remove it from the firebox NOTE Be careful not to bend the rod Doing so may damage the rod Ensure the rod is straight after re instal lation so t
7. to release the wires 9 Re assemble in reverse order as described above REMOTE CONTROL RECEIVER REPLACEMENT Tools Required Philips head screwdriver Needle nose pliers Small cutter or snips CAUTION Follow Preparation for Service instructions before proceeding 1 Remove 9 screws that secure the top panel to the side panels of the firebox using a Philips head screwdriver 2 on the left side 2 on the right side 3 on the backside 2 on the top 2 Liftthe top panel up off the firebox turn it 45 degrees and rest it inside the upper cavity against the back 11 panel CAUTION Support the back underside of the firebox with a small piece of wood as the feet do not go the entire depth of the unit and it can easily tip backwards 3 The switch housing panel spans across the entire top on the front of the fireplace Remove the 6 screws from the side panels that hold this front panel in place 3 on the left and 3 on the right side 4 Liftup the switch housing panel and carefully rest it inside the upper cavity 5 Taking note of the original location of each wire con nected to the board remove each wire and connect them onto the same location on the new receiver board NOTE Using a flat head screwdriver gently pry between the end of the connector and the circuit board to release the wires 6 Remove the old board off the plastic mounts by squeezing the tab inward and sliding the board
8. 0 HIGH TEMPERATURE CUTOUT REPLACEMENT 00 5 10 3 POSITION OR HEATER SWITCH REPLACEMENT 11 THERMOSTAT REPLACEMENT 0 0000 cece 11 REMOTE CONTROL RECEIVER REPLACEMENT 005 11 LED LOG DRIVER REPLACEMENT 0 0000 eee 12 POWER CORD REPLACEMENT oss wa oa aan reece RPRCRUR ade hee e ee ee eas 12 ASSEMBLY PART PICTURES 0 00 ccc eee 13 LOWER ELECTRICAL HOUSING 64440644604 Ed op EE aaa 13 UPPER PANEL TERMINAL BLOCK CONNECTIONS 222 0000 13 HEATER ASSEMBLY CONNECTIONS 0 000002 eee 14 HEATER ASSEMBLY CONNECTIONS WITH HIGH TEMPERATURE CUTOUT 14 REMOTE CONTROL RECEIVER BOARD CONNECTIONS 222 15 THERMOSTAT DIAL HEATER AND 3 POSITION SWITCHES 15 TROUBLESHOOTING GUIDE x cence het oeenerenahune NG des RPERUR d RERO B 16 Always use a qualified technician or service agency to repair this fireplace NOTE Procedures and techniques that are considered important enough to emphasize 44 CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment amp WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death 2 Www dimplex com OPERATION Figure 1 A 3 Position Switch The switch has two On positions marked The position is for manua
9. Heater Assembly with cutout 2200491100RP 13 Partially Reflective Glass DF2426 5901410100RP 4 Thermostat 2300150100RP DF2550 DFG2562 5901410200RP 5 CUNOUL PT 2300270100RP 14 Control Knob 5 8801080100RP 6 2 Socket Light Harness 2500400500RP 15 30 Trim Assembly with Front Glass 6907580100RP 7 Heater Switch 2800070700RP 16 LED Logset Assembly 0440590100RP 8 3 Position Switch 2800071100RP 17 LED Log Driver 3000390100RP 9 Remote Control Receiver 3000380200RP 18 LED Wire Harness 2500380200RP 10 Terminal Block 4000150100RP a WIRING DIAGRAM ul dom b a I 4 I de y lt BLOWER HEATER ASSEMBLY AVIS L BF9000 6907560100 THERMOSTAT FLICKER MOT OR HEATER ON OFF REMOTE OFF MANUAL mm ON OFF REMOTE SWITCH pur r Hi 3 I J
10. ace Flicker Motor 17
11. ave broken by pushing the old mounts out towards the top Replace the new mounts from the back 6 Line up the holes on the corners of the new log driver board and press the new board onto the mounts Make sure the board is secure T Re assemble in reverse order as described above POWER CORD REPLACEMENT Tools required Phillips head screw driver Needle nosed pliers CAUTION Follow Preparation for Service instructions before proceeding Steps 1 amp 2 only 1 Remove power cord junction box cover by removing the 2 Philips screws mounted to the back panel of the fireplace 2 Unscrew the 2 wire connectors that join the power cord at the bottom to the wire leads coming down from the top 3 With a pair of needle nose pliers open the strain relief bushing that holds the power cord in place on the junc tion box cover and remove the cord 4 Feedthe new power cord through the junction box and squeeze the new strain relief in place on the cord and junction box 5 Re connect wires Wide blade on the plug is the neu tral side of the power cord 6 Re assemble in the reverse order as above Pees 12 www dimplex com ASSEMBLY PART PICTURES LOWER ELECTRICAL HOUSING VIEW FROM THE BOTTOM Flicker Motor Lower Terminal Block Flicker Motor Connection White with capacitor wire ight Harness Connection Neutral Capacitor Connects to the ter minals with the brown and white wir
12. ct power and call Dimplex customer service at 1 888 DIMPLEX 1 888 346 7539 Remote Control The fireplace is supplied with a radio frequency remote control This remote control has a range of approximately 50 feet 15 25 m it does not have to be pointed at the fireplace and can pass through most obstacles including walls It is supplied with one of hundreds of independent frequencies to prevent interference with other units NOTE Before attempting any operation with the remote pull the plastic insulator strip out from between the remote casing and battery cover Figure 2 NOTE The remote control is an EEPROM system therefore if power is interrupted for whatever reason the built in receiver board will hold the memory of the remote s radio frequency for up to 24 hours The remote should continue to operate the fireplace as normal once unit is re powered Re initialization of the remote control to the fireplace should only be required if there is a loss of power to the receiver for longer than 24 hours i e power failure main power switch is turned off To operate push the ON button to turn fireplace on push the OFF button to turn the fireplace off NOTE Ensure that the fireplace 3 Position switch is set to the remote control setting Remote Control Initialization Reprogramming If the hand held transmitter or receiver board has been replaced follow these steps to initialize the transmitter and receiver
13. eX Dimplex Better solutions through innovation Service Manual Model Number ING DF2426 HN DF2550 d DFG2562 BF9000 UL Part Number 6905050100 to 500 6907560100 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage REV PCN DATE 00 22 JUL 11 Dimplex North America Limited g g 1367 Industrial Road e Cambridge ON Canada N1R 7G8 eon oT 1 888 346 7539 e www dimplex com 02 13118 13 DEC 11 In keeping with our policy of continuous product development we reserve the right to make changes without notice 2011 Dimplex North America Limited 7400250000R02 TABLE OF CONTENTS OPERATION ag eaccnee4 bute hes Pee Fee Peer eee wee MA ACER AREE FAEERE 3 MAINTENANCE 0 0 0 0 cc eee hse 4 EXPLODED PARTS DIAGRAM DF2426 DF2550 DFG2562 6905050100 500 5 WIRING DIAGRAM DF2426 DF2550 DFG2562 6905050100 500 6 EXPLODED PARTS DIAGRAM BF9000 6907560100 WIRING DIAGRAM BF9000 6907560100 2 a 8 PREPARATION FOR SERVICE 0 00 0 eee 9 LIGHT HARNESS REPLACEMENT 0 0 00 ee eee 9 FLICKER MOTOR FLICKER ROD REPLACEMENT 10 HEATER ASSEMBLY REPLACEMENT 0000 eee eee eee 1
14. ebox using a Philips head screwdriver 2 on the left side 2 on the right side 3 on the backside 2 on the top 2 Liftthe top off the firebox Turning the panel 45 de 10 www dimplex com grees rest it inside the cavity in the top to provide you with some support and leverage while following Step 4 CAUTION Support the back underside of the firebox with a small piece of wood as the feet do not go the entire depth of the unit and it can easily tip backwards 3 Remove the 2 mounting brackets that attach to the heater assembly to the top panel Ensure that the heat er assembly is supported when removing the brackets 4 Locate the High Temperature Cutout found on the outer casing of the heater assembly at the elements 5 Follow the wires to the terminal block and disconnect the 2 wires at the terminal block 6 Using a small diameter Philips screwdriver remove the old cutout and replace it with the new one following the orientation of the original wires See Assembly Part Pictures T Re assemble in reverse order as described above 3 POSITION OR HEATER SWITCH REPLACEMENT Tools Required Philips head screwdriver Needle nose pliers 4b CAUTION Follow Preparation for Service instructions before proceeding 1 Remove 9 screws that secure the top panel to the side panels of the firebox using a Philips head screwdriver 2 on the left side 2 on the right side 3 on the backside 2 on the top
15. efore proceeding 1 Remove 9 screws that secure the top panel to the side panels of the firebox using a Philips head screwdriver 2 on the left side 2 on the right side 3 on the backside 2 on the top 2 Liftthe top panel up off the firebox turn it 45 degrees and rest it inside the upper cavity against the back panel CAUTION Support the back underside of the firebox with a small piece of wood as the feet do not go the entire depth of the unit and it can easily tip backwards 3 Onthe front face of the switch housing remove the 2 screws that hold the thermostat to the panel 4 The switch housing panel spans across the entire top on the front of the fireplace Remove the 6 screws from the side panels that hold this front panel in place 3 on the left and 3 on the right side 5 Liftthe switch housing panel up and flip it 180 degrees towards you to expose the wires connected to the backside of the thermostat 6 Remove the dial off the control shaft by pulling forward away from the thermostat NOTE Note that the dial will only go back on the shaft one way when replacing 7 Remove thermostat from the mounting bracket by re moving the 2 Philips screws located on the bracket 8 Taking note of the original location of each wire con nected to the thermostat remove the wires and place onto the new thermostat NOTE Using a flat head screwdriver gently pry between the end of the connector and the thermostat
16. eiver BF9000 oniy xs I I IUEy 16 www dimplex com PROBLEM OUN SOLUTION Meat Heater is turning off after a Build up of dirt dust in Heater Assembly Ensure that exterior intake louvers and firebox cavity couple of minutes of operation are free of dirt dust Defective Heater Assembly Replace Heater Assembly Normal Operation Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Heating element is glowing red Normal Operation Small glowing sections of the element are considered normal Defective Heater Assembly If larger glowing sections are causing the heater to trip the thermal cutout unplug unit discontinue use and replace Heater Assembly Heater fan runs continuously Defective Heater Switch Replace Heater Switch Defective Thermostat Replace Thermostat Defective Heater Assembly Replace Heater Assembly Excessive noise with the heater Dirty Heater Assembly Ensure that exterior intake louvers and firebox cavity on are free of dirt dust Defective Heater Assembly Replace Heater Assembly Flicker Rod hitting or rubbing against Ensure rod is straight and mounted properly in the Heater emits an odor Grinding or excessive noise with the heater off internal components bracket spinning freely away from other components Replace if necessary Defective Flicker Motor Repl
17. es from the flicker motor Light Harness Connection Live Flicker Motor Connection White with capacitor wire Flicker Motor Connection Power Cord or Hardwire Internal Connection Black Single Light Socket UPPER PANEL TERMINAL BLOCK CONNECTIONS White Connects to a piggy back connection on JP3 prong on circuit boarc White Piggy backed to white jumper from bottom Long white connects to prong on the element lower electrical housing Red From High Temperature Red Connects to the Inside Cutout middle prong on heat on off switch Grey From High Temperature Cutout Grey Connects to the Thermosta Grey To Blower motor outside IE 13 HEATER ASSEMBLY CONNECTIONS P Blower Connects to Terminal Block 4 White Connects to Terminal Block White Jumper to Blower Motor Jumper to Piggy Bac connection on lower prong of element Waa Yellow Connects to Thermostat Grey Connects to High Temperature Cutout on Terminal Block Red From the high temperature cutout to the terminal block HEATER ASSEMBLY CONNECTIONS WITH HIGH TEMPERATURE CUTOUT View of Heater Assembly removed from the top panel Crab Y J Mi High Temperature Cutout e Element Housing in Housing Blower Motor Upper Panel Terminal Block AAA OVO __ 14 www dimplex com REMOTE CONTROL RECEIVER BOARD CONNECTIONS VIEW FROM THE TOP RIGHT SIDE Stand Off Clip
18. hat it doesn t affect the operation of the flicker effect 4 Carefully turn the firebox upside down so that the bot tom panel is facing up o Remove the 9 screws that hold the bottom panel in place 2 on the back 2 on the left 2 on the right and 3 on the bottom along the front edge 6 Remove the light bulbs by turning counter clockwise 7 Remove the rings that hold the sockets to the side panel by turning unscrewing the rings counter clock wise Push the sockets out of the panel 8 Cut the wire ties that are holding the wires to the cas ing 9 Remove the light harness wire ends out of the terminal block by removing the small Philips head screw in the 2 respective terminals 10 Insert the wire ends from the new light harness into the terminal block following the same orientation of the original harness 11 Tighten terminal screws to secure wires in place 12 Insert the new sockets into the opening on the socket panel on the left and right Place the ring onto the socket and tighten to secure the socket into place 13 Tuck the light harness wires around the light panel cas ing so that they will not be pinched when re attaching the bottom panel 14 Insert new bulbs 15 Re assemble the firebox in reverse order NOTE Ensure the rear tab ledge on the log set ember bed is installed tightly under the bottom of the partially reflective glass to prevent light leakage FLICKER MOTOR FLICKER ROD REPLACEMENT
19. ide panels of the firebox using a Philips head screwdriver 2 on the left side 2 on the right side 3 on the backside 2 on the top 2 Liftthe top off the firebox Turning the panel 45 de grees rest it inside the cavity at the top to provide you with some support and leverage while following Steps 4 amp 5 3 Noting their original location disconnect the wires at tached to the end of the heater assembly on the blower motor and element Using a flat head screwdriver gen tly pry between the end of the connector and the heater to release the wires NOTE Some of the wires may have a piggy back connector that allows a second wire to connect to the same prong as the first wire Keep the piggy back connection together when pulling the wires off the heater assembly 4 Remove the 2 mounting brackets that attach the heater assembly to the top panel Ensure that the heater as sembly is supported when removing the brackets 5 Remove the mounting brackets from the heater as sembly by removing the 2 Philips screws from each bracket 6 Attach the brackets to the new heater assembly and then attach brackets to the top panel T Re assemble in reverse order as above HIGH TEMPERATURE CUTOUT REPLACEMENT Tools Required Philips head screwdriver Needle nose pliers CAUTION Follow Preparation for Service instructions before proceeding 1 Remove 9 screws that secure the top panel to the side panels of the fir
20. l operation In this position the built in remote control is by passed The position is for operating the unit with the provided remote control When in remote control position the unit is operated with the On and Off buttons of the remote control 17 7 When the switch is in the center o B Heater Switch The Heater Switch supplies power to the heater fan and the heater element When the switch is in the ON position the heater operates if the thermostat calls for heat position the unit is off C Heater Thermostat Control To adjust the temperature to your individual requirements turn the thermostat control clockwise all the way to turn on the heater When the room reaches the desired temperature turn the thermostat knob counter clockwise until you hear a click Leave in this position to maintain the room temperature at this setting For additional heat turn clockwise until you hear the click again and the heater will turn on Resetting the Temperature Cutoff Switch Should the heater overheat an automatic cut out will turn the fireplace off and it will not come back on without being reset It can be reset by switching the 3 Position Switch to Off and waiting five 5 minutes before switching the unit back on NOTE If operating the unit with a remote control the remote may require re initializing after turning the power off amp CAUTION If you need to continuously reset the heater disconne
21. off 7 Replace any plastic mounts that may have broken by pushing the old mounts out towards the back Replace the new mounts from the back 8 Line up the holes on the corners of the new remote control receiver board and press the new board onto the mounts Make sure the board is secure 9 Re assemble in reverse order as described above LED LOG DRIVER REPLACEMENT Tools Required Philips head screwdriver Needle nose pliers Small cutter or snips CAUTION Follow Preparation for Service instructions before proceeding 1 Remove 9 screws that secure the top panel to the side panels of the firebox using a Philips head screwdriver 2 on the left side 2 on the right side 3 on the backside 2 on the top 2 Liftthe top panel up off the firebox turn it 45 degrees and rest it inside the upper cavity against the back panel 4b CAUTION Support the back underside of the firebox with a small piece of wood as the feet do not go the entire depth of the unit and it can easily tip backwards 3 Taking note of the original location of each wire con nected to the board remove each wire and connect then onto the same location on the new log driver board NOTE Using a flat head screwdriver gently pry between the end of the connector and the circuit board to release the wires 4 Remove the old board off the plastic mounts by squeezing the tab inward and sliding the board off o Replace any plastic mounts that may h
22. ote Control has a similar frequency Replace Remote Control Initialize to Remote Control to other remotes in the area Receiver Radio frequency disturbance from out Replace Remote Control and Remote Control Re side sources ceiver where necessary Initialize Remote Control and Receiver Defective Remote Control Receiver Replace Remote Control Receiver Initialize Remote Control and Receiver Lights dim in room while the unit Unit is drawing close to circuit current Move the unit to another outlet or install unit on a dedi is on rating cated 15 amp circuit Power cord gets warm Normal Operation The power cord may get slightly warm to the touch when the heater is on Defective Power Cord Replace Power Cord if cord gets hot to the touch Fireplace does not turn on Manu Improper operation Refer to Operation Section ally No incoming power from the electrical Check fuse breaker panel wall socket Defective 3 Position Switch Replace 3 Position Switch Defective Remote Control Receiver Replace Remote Control Receiver Initialize Remote Control and Receiver Fireplace does not turn on with Improper operation Refer to Operation Section the Remote Control Remote Control not initialized to fireplace Initialize the Remote Control Remote Control not working Install new battery into the Remote Control Initialize Remote Control Replace Remote Control or Remote Control Receiver where necessary Initialize Remote Control and Rec
23. s 4 Attaching receiver board to housing Switch Output Black to outside prong of 3 Position Switch JP1 Connects to inside Switch Output Black Piggy prong of 3 Position Switch Back to Piggy Back Con nection on Outside Prong on Heater On Off Switch JP3 White from upper terminal block JP3 White Piggy Back from lower electrical housing THERMOSTAT DIAL HEATER AND 3 POSITION SWITCHES EXTERIOR VIEW OF SWITCH PANEL Heater Switch ZO Off On Thermostat Dial 3 Position Switch Remote Control O Off Manual Control THERMOSTAT DIAL HEATER AND 3 POSITION SWITCHES INTERIOR VIEW BACK SIDE OF SWITCH PANEL Outside Prong Black connects to Switch Output Black Piggy back on Receiver Board Middle Prong Black connects to Black from lower electrical housing nside Prong Red connects to JP1 on Receiver Board Yellow from Heating Outside Prong Black connects to Element Lower Electrical Housing Outside Prong Black Piggy Back Grey from Upper to Switch Output on Receiver Board Panel Terminal Block Inside Prong Red connects to Upper Terminal Block 15 TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION blows when unit is turned on Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse Plug unit into another outlet or install unit on a dedicated 15 amp circuit Unit turns on or off by itself Rem
24. t edge 6 Remove the 3 flicker motor wire ends out of the termi nal block by removing the small Philips head screw in the 3 respective terminals Take note of their location on the terminal block NOTE Acapacitor is also connected in 2 of the 3 terminals that hold the flicker motor wires on the terminal block Take note of the terminal locations and the wire configuration 7 Using a Philips screwdriver a short screwdriver is recommended remove the 2 screws holding the flicker motor to the mounting brackets One screw on either side and remove the flicker motor out of the housing Take note of the orientation on the brackets 8 Place the new motor into the housing and attach the motor to the brackets using the 2 Philips screws 9 Insert the 3 wire ends from the new flicker motor as well as the 2 wires from the original capacitor into the terminal block following the orientation of the original motor amp capacitor See Assembly Part Pictures 10 Tighten terminal screws to secure wires in place 11 Re assemble the firebox in reverse order NOTE Ensure the rear tab ledge on the log set em ber bed is installed tightly under the bottom of the partially reflective glass to prevent light leakage HEATER ASSEMBLY REPLACEMENT Tools Required Philips head screwdriver Needle nose pliers CAUTION Follow Preparation for Service instructions before proceeding 1 Remove 9 screws that secure the top panel to the s
25. tt rating Example GE 60BC or Philips 60 CTC Do not exceed 60 Watts per bulb Helpful Hints It is a good idea to replace both light bulbs at one time if they are close to the end of their rated life Group replacement will reduce the number of times you need to open the unit to replace light bulbs Care must be taken when removing the log set To Access The Lower Light Bulb Area Figure 3 1 Remove front glass assembly 2 Pull the front edge of the plastic Ember Bed plastic grate or Media Tray depending on Model up and forward until the rear tab releases from the ledge located at the bottom of the partially reflective glass IMPORTANT Only handle the log set by the ember bed NOTE Log set fits tightly into firebox some force may be necessary to remove Set Log Set Media Tray in front of fireplace Disconnect flicker from motor see Figure 3 Unscrew bulbs counter clockwise Insert new bulbs Reconnect flicker to motor Replace the log set by inserting the front edge of the log set and push down on the rear edge of the ember bed until it snaps into place Figure 4 po Al OD Or dx 9 NOTE Ensure the log set is installed tightly under the back ledge to prevent light leakage 9 Replace glass assembly Glass Cleaning The front glass is cleaned in the factory during the assembly operation During shipment installation handling etc the front glass may collect dust particles these can be removed b
26. y dusting lightly with a clean dry cloth To remove fingerprints or other marks the glass can be cleaned with a damp cloth The glass should be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners or spray liquids on the glass surface Fireplace Surface Cleaning To remove fingerprints or other marks the exterior finish can be cleaned with a damp cloth with a mild detergent The surface should be completely dried with a lint free cloth to prevent water spots Figure 3 Flicker Na N tin gt a Figure 4 Mirror Back Ledge Rear Tab Front Edge Side Section Pes www dimplex com EXPLODED PARTS DIAGRAM DF2426 DF2550 DFG2562 6905050100 500 o NOD D Ux e JO Q umd O O N gt O XDimplex SEE Remote Control 3000370500RP Flicker Motor 2000210200RP Heater Assembly with cutout 2200491100RP Thermostat Ls 2300150100RP OI TC 2300270100RP 2 Socket Light Harness 2500400500RP Heater Switch LL 2800070700RP 3 Position Switch 2800071100RP Remote Control Receiver 3000380200RP Terminal Block 4000150100RP Power Cord
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