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1. 21 million 2008 24 5 million 2009 24 9 million 2010 26 million estimated In addition LPT had growth in customers sold 9 and packages shipped 6 LPT employs 68 at its Madison Wis headquarters having hired and retained 14 new employees in 2010 For HP Lexmark Samsung and Okidata printer parts call Liberty Parts Team 888 444 8778 TECH A Printer Tech s Service Edge Page 3 To Do List Do you know the difference between education and experience Education is when you read the fine print experience is what you get when you dont Many mechanically inclined people prefer to find things out for themselves priding themselves on never consulting instructions However experience is a cruel teacher when it comes to learning the pitfalls of printer maintenance hours lost in disassembly printer identi ties confused and broken parts are examples of what awaits the uninformed This Service Edge article de scribes eight situations you dont want to stumble into Don t Remove the MP Separation Pad Arm IN THE P3005 24x0 When replacing the MP separation pad in the HP LJ P3005 and 2400 series there is opportunity for a serious misstep Making matters worse there are no in structions in the service manual To remove the separation pad pry it off of the plas tic arm to which it is mounted see Fig A and snap on the new pad Attachment and detachment from the arm is awkward because there is little clear
2. a doesn t know which direction to copy and the results minute That s a are unpredictable the identity of the printer may be not me f changed and there is no easy way to change it back There are procedures usually involving an NVRAM initialization and or a 5 minute waiting period on first power up with the new board that can minimize the chance of a downgrade but if the two boards have dif ferent identities one of them will change in any event Mirror mirror On the printers that copy information between for matter and Dc controller HP warns against replacing both boards at the same time because all the informa tion page counts menu settings etc will be lost Even if both boards are bad and need to be replaced it is best Printer Identity Crisis Swapping used formatters or to do one at a time and perform the appropriate proce pc controllers can downgrade your printers dures separately for each board The moral of all this is do not swap formatters and Newer LJs Avoid Troubleshooting Dc controllers between machines for troubleshooting urposes unless you must and then be aware that it with Formatters DC Controllers PP may cause identity problems And do not remove both On many of the newer HP LaserJets the same boards at the same time formatter and or pc controller board is used for mul LJ 4240 50 4350 2410 20 30 40 P3004 5 tiple printer models The identity of the printe
3. EREN a a T I E re E gt DUN FUULA IRATI 3600 3800 CARTRIDGE LOCK REDUX gt LIBERTY HAS POSITIVE GROWTH o WE LL BE AT ITEX gt PRINTER PARTS oPEGIALS Service Edge Page 2 EDITORIAL Kentucky Fried Printer Parts Yes there is a secret recipe to the success of LPT A mixture of things as simple as quality and as complex as put ting love in every box Quality is of first and foremost importance of course the Number One ingredient if you will Why is quality so important Be cause you cant be the best in this field selling junk A service company can not sell quality and deliver junk it will never work The cheapest guy in town always goes out of business and always will The best always win This is the quality mindset required in this Industry of Value Creation An opportunity for you Inflation may touch our industry as oil prices which drive plastic and rubber prices go up and the dol lar drops You have the opportunity to raise prices in advance Yes Opportunity plus Quality equals Success May your success exceed your dreams David K Reinke David Reinke is president and chief executive officer of Liberty Parts Team Inc COMPANY NEWS LPT Grows in 2010 In 2010 Liberty Parts Team gross sales grew 5 The laser printer parts wholesaler has grown every year since it started on Jan 18 2005 LPT Total Revenue by Year 2005 11 5 months 7 million 2006 14 5 million 2007
4. act slide lever breakage can occur near where the arrow points b Push down on the white slide lever as far as it will go The two metal tabs should be aligned with openings in the lever Fig J Flex the arm and pull off the arm from the tab Keep track of the four springs that connect this lever to the cartridge locks 12 REMOVE CARTR LOCK a Pull out the broken cartridge locks To reinstall first hook the wire on the metal tab Fig K PART TWO REASSEMBLY 13 REATTACH SPRINGS a Make sure the ETB guides are in the up position b Hang the four springs on the white slide lever They will be reattached to the cartridge locks in step 14 14 INSTALL LEVER a Lift the lever and begin inserting the metal tabs into its slots Before pushing the lever on the top tab lift the top cartridge lock to position it beneath the plastic tab on the lever Fig L Position the other three cartridge locks as you snap the lever into place Then slide the lever up The result should look like Fig M Continued on Next Page tridge lo i Service Edge Page 9 is E HN AR A IMENT Note the holes align perfectly the top ar NT pl row indicates the oval hole Liberty Parts Team Inc 3517 W Beltline Hwy Madison WI 538713 608 268 7600 FAX 608 268 7619 Service Edge Page 10 15 SECURE LEVER visible If the shafts are not to the right move a Install the metal case white plastic piece and th
5. ance and the temptation is to remove the arm Do not do this Be cause of the compression spring under the arm it is ex tremely difficult to re install the arm correctly and you may end up removing the entire pickup roller shaft a long and difficult process Pete Seeger folk singer CLJ 4700 30 Don t Trouble shoot with New Belt or Fuser HP Color LaserJet 4700 and 4730 printers reset fuser and transfer maintenance counts automatically after detecting and blowing a fuse in the new fuser or transfer belt Once the fuse has been blown that fuser or transfer belt has lost the ability to reset the count This means that you should never use a new fuser or transfer belt just for troubleshooting As soon as you power up the test printer with the new part in it the fuse will blow and reset the maintenance count in the printer That has two undesirable effects 1 There is no way to set the printer s maintenance count back to what it should be 2 That fuser or transfer belt has lost the ability to reset the count in any other printer that you might install it into So do not install a new fuser or transfer belt in a 4700 or 4730 printer unless you intend to leave it in that printer Liberty Parts Team Inc 3517 W Beltline Hwy Madison WI 53713 606 268 7600 FAX 608 268 7619 Service Edge Page 4 If the board being installed has been taken from an other printer and has data in the NVRAM the printer on the wait
6. ars at the top right to align them ii o For HP Lexmark Samsung and Okidata printer parts call Liberty Parts Team 888 444 8778 ATRIX TONER VACUUMS Liberty Parts Team offers Atrix In ternational s Omega Supreme Toner Vacuum and its standard filters Atrix vacuums and filters are used and ap proved in companies such as Xerox HP and Lexmark For pricing please contact your rep TO ORDER CONTACT YOUR REP TOLL FREE Bob Herro 866 650 1290 Bruce Davis 866 334 4184 Colleen Krantz 866 540 9167 Dan Cassidy 866 650 6771 Dave Gress 866 540 9168 Gonzo Casas 866 540 9171 Jason Meyering 866 540 9170 Kas Schafer 866 540 9172 Mike Meinholz 866 650 1289 Paul Seibold 866 540 9177 Rich Russell 866 540 9174 Richard Jordan 866 540 9175 GIPIT LIBERTY PARTS TEAM VISIT LPT AT BOOTH 519 Parts Specials Prices valid through March 31 2011 while quantities last Prices subject to change without notice RM1 4554 fuser for P4014 15 P4515 New outright 239 00 RM1 1082 fuser for LJ 4240 50 4350 New outright 169 00 RM1 0013 fuser for LJ 4200 New outright 139 00 Refurb outright 99 00 RG5 2661 fuser for LJ 4000 50 New outright 124 00 Refurb outright 79 00 RG5 5063 fuser for LJ 4100 Refurb outright 89 00 Call LIBERTY PARTS TEAM at 888 444 8778 SERVICE EDGE is the quarterly laser printer tech bulletin of LIBERTY PARTS TEAM Editor in Chief David K Reink
7. e Editor Robert Reinke Writers Dennis Kosterman Robert Reinke 2011 Liberty Parts Team Inc LIBERTY PARTS TEAM INC NE 3517 W BELTLINE HWY PAID MADISON WI 53713 a WWW LBRTY COM LIBERTY PARTS TEAM K stocks nearly 10 million worth of printer parts and accessories OEM remanufactured third par ty and others as well as network cards amp remanufactured printers Our advantages quality reliabil ESA ity and variety of parts expertise x A RE gt accuracy and innovation These e advantages save our clients time Ses and money Mens LPT achieves positive sales growth year after year gross sales grew 5 in 2010 With LIBERTY the advantage you need to succeed is yours x x E r LIBERTY PARTS TEAM EE 3517 W Beltline Hwy A Aa E 1 1008 Madison Wis 53713 E z 608 268 7600 Toll Free 888 444 8778 www lborty com LIBERTY FREEDOM TO SUCCEED
8. e ee vous eee wee oe eee eee eee we eee eee sn eee ee eee eee nn 0 0 vn Us 0 eee eee nc 0 UnC von Uno reese reese ee ese eee vs 0 00000 0 Uso 0 Usos 00 eee Us Us sn 0 eee eee eee ese eee uns 0 nos Usos 00 eee Uso no 00 us 0 0 vv eee 0 0 0 4 For HP Lexmark Samsung and Okidata printer parts call Liberty Parts Team 888 444 8778 P3005 amp 2400 series Telling Gears Apart in Kits Both the LaserJet 2400 series and the P3005 have prob lems with gear noise in the fuser output area Usually the problems can be alleviated by replacing the fuser or just the gear on the fuser and the drive gears in the printer For both models kits are available that contain the drive gears three gears for the 2400 series four gears for the P3005 No two gears in the kit are identical they each have a specific loca tion and function in the printer but many have identical center holes Once you remove them it is not obvious which goes where Either replace the gears one at a time or observe them before you remove them and make a diagram to guide you in installing the new gears Screwing up with Screws Instead of checking the appropriate service manual we can be tempted to guess at which screws to take out when removing printer assemblies or simply remove every screw in sight Its a bad habit and it can backfire A case in point is the HP LaserJet 4000 4050 engine controller board Take off one of the wrong screws and a grounding tab falls o
9. e proce dure into an ordeal For added conve nience instructions for cover removal are included R Reinke The cartridge lock levers tend to break resulting in a 10 92 XX er ror Replacing them involves the re moval and reinstallation of the main drive assembly a task not described in the manual TOOLS NEEDED Phillips screwdriver flat bladed screwdriver slender needle nose pliers GENERAL ADVICE If you are in the habit of spinning gears for no particular reason restrain yourself The only gears you need to touch are described in step 17 and 18 which are critical steps For HP Lexmark Samsung and Okidata printer parts call Liberty Parts Team 888 444 8778 Service Edge Page 7 PART ONE REMOVAL 1 REMOVE TONER AND ETB 2 REMOVE UPPER COVER a Remove the output bin which is on the top rear of printer and the fuser under the upper cover he fuser may be hot b Remove four screws from the upper cover Fig A c As you lift off the upper cover there is one cable to disconnect 3 REMOVE FORMATTER 4 REMOVE RIGHT COVER a Remove a screw at the bottom inside the handgrip Fig B b Press three tabs with a flat screwdriver blade Fig B c Pull out the metal power switch arm from the white lever in the top rear of the cover Fig C d Press two rear tabs Fig D 5 UNPLUG MDA CABLES FROM DRIVER PCA a Unplug and remove eight MDA cables from harnesses duplex machine
10. e them there If the holes are not visible turn the white link arm gears at the upper right 16 CONNECT SPRINGS 19 INSTALL THE MDA a Reconnect the four springs to the cartridge locks a Start with the left side inserting it into the metal using a slender needle nose pliers If your hands slots then rotate it into place The top left screw are unsteady be patient can be attached but not overly tightened to free your hands Wiggle the MDA into place make sure it is seated properly and screw it on 17 CHECK GEAR ALIGNMENT a The top two gears have oval holes that align with arrows in the metal frame The two small gears 20 Return to steps 1 6 to reassemble the machine which may have fallen off or still be on the MDA each have two holes which align with small holes Robert Reinke is Creative Director at Liberty Parts Team in larger gears See Fig N Make sure you align He has worked in the laser printer industry since 1989 them up exactly It is suspected that many Do both in marketing and in printer part out and parts overs occur because these were not quite aligned refurbishing He ran his own printer parts refurbishing 18 CHECK MDA GEAR ALIGNMENT pam pany edo eng EE AOG a As in Fig O the shafts should tilt all the way right and the holes in the large gears should be LPT O BEFOREIREINSTALLING MDA ZE afts should slant rightyandigear holes should be visible IT The holes are not visible Potate the LINO Ge
11. ff and if this is not replaced poor print ing results Moreover if that tab falls inside the printer it could cause a short circuit Another example in the same printer is the registration assembly removing the wrong screw causes it to fall apart Let s not forget the main drive assembly for the Color LaserJet 3000 3600 3800 CP3505 series If you remove the wrong screws you may ruin the MDA see related ar ticle page 6 If you have trouble working with instructions or open ing a service manual they are free on our website you will learn by experience Good luck to you Really Don t Touch That Many of the parts inside a printer are delicate laser scanner optics charge and transfer rollers the toner car tridge drum fuser rollers and even rubber paper moving rollers Their surfaces can be damaged by harsh solvents and sometimes even by skin oils If you need to clean any of these items use the gentlest method available The first thing to try is a toner vacuum or low pressure condensed air If you need to actually wipe the surface a dry non abrasive cloth is best If you need something stronger than that use a cloth lightly dampened with water ideally distilled water If that still isnt enough it s usually best to just replace the part rather than using alcohol or other harsh solvents Also when handling any of these parts it is best to wear thin rubber gloves or if the part comes with protective pa
12. per wrapping transfer rollers and charge rollers usually have this leave the protective wrapping on until after the part is Service Edge Page 5 P3005 Gear Kit installed so that your skin doesn t directly contact the roller surface In this case you can take the title of the article liter ally dont touch that 39000 3600 3800 MDA re moval Read the Instructions To avoid a bad result when replacing the car tridge locks which requires MDA removal read the instructions Our procedure is on pages 6 10 Liberty Parts Team Inc 3517 W Beltline Hwy Madison WI 53713 606 268 7600 FAX 608 268 7619 Service Edge Page 6 screw screw 3 ta bom to E i DAS A r D R COV PR 2 rear tabs CARTRIDGE LOCK LEVER REPLACEMENT CLJ 3000 3600 3800 HPs instructions for the removal of the main drive assembly have been available on the internet for several years yet techs continue to strugole with the procedure They reassemble the printer only to get the same 10 92 error that prompted them to try and replace the cartridge locks Sometimes they get new errors To learn why this was causing the confusion the writer a non tech tried the procedure and successfully performed it on the first try Many are getting caught because they failed to align certain gears exactly It is hoped that these instructions will reduce frustration and prevent mistakes that can turn a simpl
13. r which M3027 M3035 P4014 15 and 4515 and other model it is whether or not it has network capability printers released in the past 5 8 years The 9050 and whether or not it has duplex capability etc is written 9050MEP service manual warns not to remove the pc into NVRAM memory on both boards When you controller and formatter simultaneously but whether replace either of these boards it automatically cop there are potential identity issues with these models is ies that information along with menu settings page not yet confirmed Call LPT Tech Support if you have counts etc from the other board This works well as a question about a specific model not mentioned long as the board being installed is a brand new OEM board never been installed in a printer with a blank NVRAM P3015 Careful with the Fuser With most fusers we take out a couple of screws and yank out the assembly In the P3015 it is more complicated To make jams easier to remove there is a mecha nism that opens a gap between the fuser rollers when the toner door or the back door opens However if you try to remove or install the fuser when the mechanism is engaged both parts can break As the manual indicates make sure the toner door is closed when removing or installing the fuser The white arm that is normally attached to the rear door should be all the way into the printer body it is indi cated by an arrow in the figure CCC eee eee se
14. s will have 10 cables Fig E shows the PCA with this cabling removed b Reinstallation only duplex units use slot J209 in the upper right and J406 Also since there are two 9 pin and two 12 pin cables judge which goes where by their cable lengths 6 REMOVE INTERLOCK SWITCH ASM Fig F a Remove one screw and remove Continued on Next Page Liberty Parts Team Inc 3517 W Beltline Hwy Madison WI 53713 606 268 7600 FAX 608 268 7619 Service Edge Page amp 1 1 j Tas E i d na ail HEMD A 6 screws ONLY WA 7 REMOVE BOTTOM CA BLE HARNESS Fig G a Remove one screw and disengage the harness from the chassis When reinstalling seat the rear locking tab in the sheet metal chassis It may be necessary to disconnect the white door latch from the front door 8 REMOVE MDA a Remove the six screws indicated in Fig H Removing the wrong screws may ruin the MDA b Gently pull off the MDA Two gears may fall off and will in any case need to be removed from the MDA Their reattachment will be described later x J SLIE Ea Saf ne yap I seing alignet A the top me al tak For HP Lexmark Samsung and Okidata printer parts call Liberty Parts Team 888 444 8778 9 REMOVE METAL CASE a Remove two screws Fig I 10 UNFASTEN WHITE LINK ARM Fig 1 11 CHECK THEN REMOVE SLIDE LEVER a Compare with Fig I which shows an int

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