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Sensit 2 - Automated Merchandising Systems

1. Example Entering 8 will program a delay of 0 8 seconds The user can save the programmed delay to the selection the entire tray or all selections in the vendor Linked selections will use the delay programmed for the master selection 6 7 5 Letter Number The user can choose to designate the trays in the vendor with letters A H or numbers 1 8 Depending on the setting the top tray is designated A or 1 Numbers are typically used only in countries that do not use alphabetic characters If the setting is changed the trays should be relabeled accordingly 6 7 6 Configure The control will find all connected motors in the vendor and display the total number The configuration of connected motors is stored in memory If a configured motor is later found to be missing during a vend an error message will be generated in service mode to alert the Service person that the motor is disconnected 6 8 MDB MULTI DROP BUS SETTINGS 6 8 1 Force Vend The factory default is N for no If set to Y the customer is forced to make a selection before the control will allow a refund If the selected product cannot be dispensed a full refund can be returned to the customer This setting will be over ridden by the CHANGE BILL setting refer to Section 6 8 3 6 8 2 No Cheat The factory default is Y for yes If set to Y the control will not allow a vend unless correct change can be L0071 Rev M returned to the customer
2. 10 PIEN 2012015 15 Pich 1 1 4 31mm Opening 2012024 24 Pleh mm Opening 2 Pitch 3 1 4 82mm Opening Comm Opening AMS 35 648 21465 10 10 Pitch 1 3 4 44 Opening 885 UNITS 21465 12 12 Pitch 1 1 2 38mm Opening 21465 15 15 Pitch 1 1 4 31mm Opening 1 5 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR 1 5 2 Model 35 VCB Visi Combo Model 35 VISI COMBO 292 UNITS Available Helix Sizes 2 Inch 63mm 20120 07 7 Pitch 2 5 8 66mm Opening 20120 10 10 Pitch 1 7 8 47mm Opening 20120 12 12 Pitch 1 5 8 41mm Opening 20120 15 15 Pitch 1 1 4 31mm Opening 20120 18 18 Pitch 1 25mm Opening 20120 24 24 Pitch 3 4 19mm Opening 3 Inch 76mm 21336 6 Pitch 3 1 2 88mm Opening Bottle Milk Trays Only 4 Inch 102mm 21465 05 5 Pitch 3 1 4 82mm Opening 21465 07 7 Pitch 2 1 2 63mm Opening 21465 09 9 Pitch 2 50 Opening 21465 10 10 Pitch 1 3 4 44mm Opening 21465 12 12 Pitch 1 1 2 38mm Opening 1 6 1 5 3 Model 35 VCF Visi Diner AMS SENSIT II GLASS FRONT VENDOR Model 35 FOOD 144 UNITS Available Helix Sizes 2 Inch 63mm 20120 07 7 Pitch 2 5 8 20120 10 10 Pitch 1 7 8 20120 12 12 Pitch 1 5 8 20120 15 15 Pitch 1 1 4 20120 18 18 Pitch 1 20120 24 24 Pitch 3 4 4 Inch 102mm 21465 05 5 Pitch 3 1 4 21465 07 7 Pitch 2 1 2 21465 09 9 Pitch 2 21465 10 10 Pitch 1 3 4 21465 12 12 Pitch 1 1 2 21465
3. Ifthe CD ROM does not start automatically choose START then RUN then type D setup exe where D is the name of your CD ROM drive 5 Follow the on screen instructions of the installation guide 6 After installation the AMS software may be left on the PC Store the CD as a backup 8 10 3 Startup After loading of software into the PC start up in the following order 1 Connect the cable connector to the PC serial port leave the 14 plug unplugged at this time see Figure 6 1 Turn on the PC Turn on the vendor To open the program double click on the desktop icon placed there during installation After the program has opened and the vendor is running plug the 1 2 plug into the jack on the side of the control board in the vendor 6 Further choices are described below PON 8 10 4 Toolbar The AMS Utility tool bar is located in the upper left hand of the screen 8 3 L0071 Rev M FILE Provides typical Windows type options such as NEW OPEN SAVE PRINTER SETUP and EXIT COMM Use to select what type of task to perform using the AMS Utility software RECEIVE CONFIGURATON is used to download settings from a vendor to save for future use SEND CONFIGURATION is used to upload new settings to a vendor RECEIVE DATA LOGS is used to retrieve four data logs Power Door Temperature and Cooling Collected data will be displayed in the Data Logs block NOTE The cooling log must be active for 30 minutes b
4. VA105 VA106 VA107 VA108 VA301 VA302 VA303 VA304 10 2 Date of installation Time of installation Installation terminal interrogator identification Number of power outages since last reset Number of power outages since initialization Number of reads since initialization Date of the current read out Time of current read out This terminal interrogator identification Date of the last read out Time of the last read out Last terminal interrogator identification Machine serial number Machine model number Machine build standard VIDTS stage VIDTS revision Decimal point position International telephone country code Currency description Product number Product price Number of products vended since initialization Value of paid products since initialization Number of products vended since last reset Value of paid product sales since last reset Number of discounts since init Value of discounts since init Number of discounts since last reset Value of discounts since last reset Number of free vends since initialization Value of vend token sales since initialization Number of token vends since initialization Value of vend token sales since last reset Number of vend token vends since last reset Value of value token sales since initialization Value of value token sales since last reset Number of value token vends since last reset Value of all paid sales since initialization Number of all paid vends since initializati
5. cur PROGRAM CHIP 7111 CEES 5104100 ar PROGRAM CHIP 109 i DEX JACK Li vest er MODE SWITCH RE cr SNANIOD 010 NOUVYJZOMIIY c 333 33317 Figure 3 1 Control Board Components 3 4 2 Validator amp Debit Card Reader Locations There are two locations that will accept bill validators and debit card readers The lower position meets the guidelines of the Americans with Disabilities Act ADA for access by handicapped persons Refer to Section 4 2 3 Mounting and Connecting Bill Validators and Card Readers 3 1 L0071 Rev M 3 4 3 Coin Box The coin box is located below the changer behind a separate door and is used to hold overflow coins when the changer is full It is removed by tilting slightly and pulling 3 4 4 Door Switch The door switch is mounted on the back of the door The control uses the door switch to turn off the refrigeration unit when the door is open and to switch from service mode to vend mode when the door is closed 3 4 5 Display The display is located on the front of the door It serves as the interface for using and programming the machine It will display the price of a selected item and the credit accumulated When the machine is idle it can display the time and a scrolling message In service mode it displays the active function and parameter values 3 4 6 Keypad The keypad is located belo
6. panel and entered at the front selection panel Pressing the switch again or closing the door will automatically switch the computer back to vend mode 3 2 3 DEX Jack The DEX jack refer to Figure 3 1 is provided for downloading detailed vend data and uploading control chip software 3 3 VEND SENSOR 3 3 1 Emitter The emitter inside a protective housing is located on the right side of the hopper when viewing the back of the door The emitter sends a beam of infra red light across the top of the hopper to the detector 3 3 2 Detector The detector is located on the left of the hopper when viewing the back of the door The detector inside a protective housing receives the beam of light from the emitter and sends a signal to the control board based on the intensity of the beam When a product drops through the beam it causes a change in intensity which is interpreted by the control as a successful vend When servicing the detector board be mindful of the seven black detector cells along the top of the board These can be knocked out of alignment or damaged by rough handling 3 4 DOOR 3 4 1 Changer Location Three screws are installed in the door below the coin chute These screws mate to the keyhole slots on the back of the changer Refer to Section 4 2 4 Mounting And Connecting Coin Mechanism o 07777 Cure 47 Ji4 J POWER PROD SEN DISPLAY 83 CONTROL BOARD YOLINON er 3Au0n23X3
7. 0 amp fuse Fuse harness is not connected to the back ofthe fusa holder Connect fuse holder harness Power harness is disconnected Reconnect power harness Short or cut in the power harness Check continuity through the power harness If between the transformer and control there is no continuity replace the power board harness No power at the control board no beeping sound during power up or when the service mode button is pushed Insure primary side of transformer is receiving power If there is no 24 VAC on secondary side replace transformer Selection not configured in the motor matrix Reconfigure the motors Motor jammed Clear jammed motor and clear error code Clear fault in sensor boards or harness Vend not sensed by sensor possible control board error Transformer does not have power at the 24 VAC secondary side Vendor displays Please Make Another Selection 7 3 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR 7 7 MACHINE TROUBLE SHOOTING CHART CONTINUED Plug in changer Clear jammed coins Vendor does not accept coins Pie changer or other MDB Replace changer Credit amount exceeds the highest price Prices may be set at 0 00 Set prices Exit service mode i i Vendor will not pay out coins Validator will not accept bills Set and save all prices including selection greater than bill value columns not in use complete cycle connector on the control board c
8. 0 volts If your results vary contact a qualified electrician to correct the outlet wiring before plugging in the vendor Abnormal voltage reversed polarity or improper grounding may cause the vendor to malfunction or create hazardous conditions in the vendor resulting in possible injury damage to the vendor or fire Never use an extension cord with the vendor The power cord is shipped in the hopper on the inside of the door The cord is supplied with a standard NEMA 3 wire plug If there are no 3 wire outlets available for powering the vendor a grounding adapter may be used to convert a 2 wire outlet to accept the 3 wire plug The adapter must have a ground tab or wire which must be fastened to the center screw of the outlet 4 1 2 Checking the Outlet Outside the US and Canada Consult a qualified electrician to check the outlet for proper polarity voltage and grounding Check the serial plate on the side of the door to confirm the vendor is rated for the outlet voltage 4 1 3 Electrical Service Requirement for CE Compliance The following requirement applies only to models using 1 2 HP compressors and displaying the CE mark on the serial plate If this requirement applies to your vendor you will see a similarly worded decal on the back of the vendor near the power cord This requirement does not apply to any vendor using 120V service ELECTRICAL SERVICE REQUIREMENT FOR CE COMPLIANCE THIS EQUIPMENT IS INTENDED FOR
9. 15 15 Pitch 1 1 4 66mm 47mm 41mm 31mm 25mm Opening Opening Opening Opening Opening 19mm Opening I I Zn 82mm 63mm 50mm 44mm 38mm 3imm Opening Opening Opening Opening Opening Opening nenn L0071 Rev M 1 7 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR 1 5 4 Model 35 Milk Model 35 Milk Model 35 Milk 216 UNITS 252 UNITS Available Helix Sizes 3 Inch 76mm 21336 6 Pitch 3 1 2 88mm Opening Bottle Milk Trays Only 1 8 AMS SENSIT II GLASS FRONT VENDOR 1 5 5 Model 35 Bottle and Food Combo 5 5 5 5 5 5 5 5 7 7 7 7 7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 Model 35 BOTTLE FOOD COMBO 168 UNITS Available Helix Sizes 3 Inch 76mm 21336 6 Pitch 3 1 2 88mm Opening Bottle Milk Trays Only 4 Inch 102mm 21465 05 5 Pitch 3 1 4 82mm Opening 21465 07 7 Pitch 2 1 2 63mm Opening L0071 Rev M 1 9 L0071 Rev M 1 5 6 Model 39 Snack k r s Dodd F P AMS 39 630 370 UNITS DODDO 222 AMS 39 635 502 UNITS s sp 1 pee ro vejio oo ene AMS SENSIT II GLASS FRONT VENDOR Pre Be TENERE GERE GS nets rers ve
10. 21465 09 9 Pitch 2 50 Opening 21465 10 10 Pitch 1 3 4 44mm Opening 21465 12 12 Pitch 1 1 2 38mm Opening 21165 15 15 Pitch 1 1 4 31mm Opening L0071 Rev M L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR 1 5 8 Model 39 VCF Visi Diner Model 39 FOOD 180 UNITS Available Helix Sizes 2 Inch 63mm 20120 07 7 Pitch 2 5 8 66mm Opening 20120 10 10 Pitch 1 7 8 47mm Opening 20120 12 12 Pitch 1 5 8 41mm Opening 20120 15 15 Pitch 1 1 4 31mm Opening 20120 18 18 Pitch 1 25mm Opening 20120 24 24 Pitch 3 47 19mm Opening 4 Inch 102mm 21465 05 5 Pitch 3 1 4 82mm Opening 21465 07 7 Pitch 2 1 2 63mm Opening 21465 09 9 Pitch 2 50 Opening 21465 10 10 Pitch 1 3 4 44mm Opening 21465 12 12 Pitch 1 1 2 38mm Opening 21465 15 15 Pitch 1 1 4 31mm Opening AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 1 5 9 Model 39 Milk Model 39 Milk Model 39 Milk 240 UNITS 288 UNITS Available Helix Sizes 3 Inch 76mm 21336 6 Pitch 3 1 2 88mm Opening Bottle Milk Trays Only 1 13 L0071 Rev M 1 5 10 Model 39 Bottle and Food Combo AMS SENSIT II GLASS FRONT VENDOR 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 5 5 5 5 5 5 5 5 5 10 10 10 10 10 10 10 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 Model 39 Bottle And Food Combo Model 39 B
11. 7 Close the vendor door 8 4 CLEANING THE VENDOR CABINET Clean the vendor cabinet as necessary using mild household cleaners and water Apply the cleaning solution to a cloth or sponge and gently wipe the vendor surfaces to clean 8 Do not use chemicals or solvents These can damage the paint and plastic trim 9 Do not use abrasive cleaners 10 Do not use a water jet 11 Do not let water or cleaning solutions contact electrical or electronic components 12 Clean the glass front inside and out with a good window cleaner 8 5 CLEANING THE PLASTIC DOOR LINER Some vendors use a door liner made from ABS plastic This liner should be cleaned with a mild detergent diluted in water Do not use chemical solvents or harsh detergents as these products could crack the liner 8 6 LUBRICATION WITH LITHIUM GREASE Once a year the bottle tray rail ball bearings and door moving parts should be lubricated with grease 1 Pull out the tray The tray rail is constructed of three telescoping channel sections Apply a light coating of white lithium grease on the outside of the first two sections along the top and bottom edges 2 Apply grease on the inside of the last two sections along the top and bottom 3 Apply grease or similar lubricant to the door lock bolt threads and the door hinges as necessary 4 Wipe off excess grease No other lubrication is required 8 7 REPLACING FLOURESCENT BULBS 1 Unplug the vendor from the wall 2
12. CE sur l en s rie plaque Si cette condition s applique votre vendeur vous verrez un decal de m me exprim sur le dos du vendeur pr s du cordon d alimentation Cette condition ne s applique pas au service de 120V d utilisation de vendeur LES UTILITES ELECTRIQUES NECESSAIRE POUR CONFORMEMENT AUX REGLES CE CET EQUIPEMENT NE DOIT UTILISER QUE SUR LES LIEUX AVEC UNE CAPACITE DU COURANT AU MOINS 100A LA PHASE FOURNIE A UN RESEAU DE DISTRIBUTION AVEC UN VOLTAGE NOMINAL DE 400 230V LA PERSONNE QUI SE DETERMINER PENDANT UNE CONSULTATION AVEC L ADMINISTRATION DU SECTEUR S IL FAUT QUE LA CAPACITE DE COURANT AU POINT D INTERFACE EST ASSEZ POUR CET EQUIPEMENT L0071 Rev M 4 2 VENDOR PREPARATION 4 2 1 Inspection Inspect the vendor carefully for shipping damage prior to signing the carrier s delivery receipt Check for dents on the top or sides of the vendor bent legs broken glass or other damage on the exterior of the machine Check the interior for components that may have been knocked loose or other damage 4 2 2 Installing the Power Cord and Protective Cover TOOLS REQUIRED 1 4 nut driver or socket wrench Always wear eye protection when servicing vendor 1 Plug the power cord into the vendor s IEC receptacle but do not plug into a wall outlet at this time 2 Place the cover over the power cord and the IEC receptacle refer to Figure 4 1 with the open side to the left or down as shown according to what
13. No and Date Code Breakdown 1 2 3 7 1 Vend Motors 3 2 3 7 2 3 3 1 4 GENERAL SPECIFICATIONS 1 2 3 7 8 Divider 3 3 1 4 1 Operating Environment 1 2 3 7 4 Candy Pusher Bar 3 3 1 4 2 Physical Dimensions Model 35 1 2 1 4 3 Cabinet Weight Model 35 1 2 3 8 ELECTRICAL PANEL 3 3 1 4 4 Unit Capacity Model 35 1 2 3 8 1 Fuse Holder 3 3 1 4 5 Physical Dimensions Model 39 1 2 3 82 Transformer 3 3 14 6 Cabinet Weight Model 39 1 2 3 83 Filter 3 3 1 4 7 Unit Capacity Model 39 1 2 3 8 4 Relay 3 3 1 4 8 Power Requirements 1 2 3 8 5 Ballast 3 3 1 4 9 Refrigerant Specifications 1 2 3 8 6 Power Distribution Harness 3 3 1 4 10 Coin Mechanisms and Bill Validators 1 2 3 87 Ground 3 3 1 5 STANDARD HELIX CONFIGURATIONS 1 5 3 9 POWERED VENTILATION OPTIONAL 3 3 1 5 1 Model 35 Snack 1 5 1 5 2 Model 35 VCB Visi Combo 1 6 3 10 1 5 HELIX TRAY OPTIONAL 3 3 1 5 3 Model 35 VCF Visi Diner 1 7 er nd Food Combo 1 VEND V ARON AND 5 ode 1 5 6 Model 39 Snack 1 10 INSTALLATION e 41 CONFIRMING POWER AT OUTLET 4 1 159 Model 39 Milk 1 13 4 1 1 Checking the Outlet US amp Canada 4 1 15 10 Model 39 Bottle and Food Combos 1 14 4 1 2 Checking the Outlet Outside US amp Canada 4 1 4 4 1 3 Electrical Requirements for CE Compliance 1 1 6 Patent Disclosure 1 14 camem e 4 1 5 65 Utilites Electriques Necessaire 2 SAFETY 2 1 Pour Cconformement Aux Regles CE 4 1 2 1 COMMITMENT TO SAFETY 2 1 4 2 VENDOR PREPARATION 4 2 4 2 1
14. Openthe door 8 2 AMS SENSIT II GLASS FRONT VENDOR 3 If applicable remove the lamp cover from over the defective bulb 4 Turn bulb one quarter turn and at both ends at the same time slide out through the slots in bulb sockets 5 Remove one of the two black end caps from the clear protective tube Slowly remove defective bulb by sliding it out of the tube 6 Dispose of bulb properly 7 Slowly insert new bulb into clear protective tube turning the bulb so the pins are centered in the opening in the black end cap Install the second black end cap centering the opening over the pins 8 Install the bulb by inserting bulb pins at both ends at the same time through slots in bulb sockets then turn bulb one quarter turn 9 If applicable reinstall the lamp cover 10 Plug in the vendor to test the lamp 11 Close the vendor door 8 8 DEFROSTING THE EVAPORATOR COIL Excess moisture accumulating inside the cabinet may freeze in the evaporator coil As the coil becomes blocked all useful chilled air is also blocked 1 Unplug the vendor 2 Openthe door 3 If the vendor has entered an H amp S vending hold the food products should be disposed of 4 Place a fan on the floor in front of the vendor to direct room temperature air into the back of the cabinet 5 Do not use any tools or electrical appliances to chip at heat up or otherwise speed up the defrosting action around the coil Do not puncture the coil 6 Ch
15. Refrigeration Unit Housing 8 1 Figure 8 3 Temperature Sensor 8 3 Figure 8 4 Harness Chip Programming 8 5 Figure 9 1 Typical Wiring Diagram Sheets 1 4 9 1 9 4 PUBLICATION NOTICE L0071M ECN 1730 11 29 2006 It is our intent to assist our customers with up to date documentation however this manual may not contain all updates and is subject to revision without notice Please contact our Service Department with your requests or comments L0071 Rev M iii L0071 Rev M iv AMS SENSIT II GLASS FRONT VENDOR AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 1 0 INTRODUCTION Congratulations on the purchase of your new AMS Sensit II vendor All Sensit II models including Snack Visi Combo Bottle and Food Combo Visi Diner and Milk are versatile high capacity vending machines AMS machines are designed tested and built to provide years of reliable low maintenance service in an indoor environment A fully insulated cabinet DEX data capability and flexible product configuration are just some of the many standard features built into every AMS merchandiser 1 1 SENSIT II SYSTEM Your vendor is equipped with the Sensit II system The Sensit system is a patented vend sensing system that detects when products fall into the delivery bin Basically a plane of infra red light beams is created across the top of the delivery bin and the Sensit II system can detect when any part of the light has been blocked by a p
16. USE ONLY IN PREMISES HAVING A SERVICE CURRENT CAPACITY OF AT LEAST 100A PER PHASE SUPPLIED FROM A DISTRIBUTION NETWORK HAVING A NOMINAL VOLTAGE OF 400 230V THE USER SHOULD DETERMINE IN CONSULTATION WITH THE SUPPLY AUTHORITY IF NECESSARY THAT THE SERVICE CURRENT CAPACITY AT THE INTERFACE POINT IS SUFFICIENT FOR THIS EQUIPMENT 4 1 4 Requerimiento de Servicio El ctrico para Certificaci n CE El siguiente requerimiento se aplica solamente a los modelo utilicen compresores de 12 HP y que muestren la marca CE en la placa de serie Si este requerimiento se aplica a su dispensadora ver una calcoman a con una terminolog a parecida en la parte posterior de la dispensadora cerca del cord n de corriente Este requerimiento no se aplica a dispensadoras que utilizan un servicio de 120V REQUERIMIENTO DE SERVICIO ELECTRICO PARA CERTIFICACION CE ESTE EQUIPO SE PUEDE UTILIZAR SOLAMENTE EN ESTABLECIMIENTOS QUE CONTENGAN UNA CAPACIDAD DE CORRIENTE DE SERVICIO DE POR LO MENOS 100A POR FASE Y SUMINISTRADOS POR UNA RED DE DISTRIBUCION QUE CONTENGA UN VOLTAJE NOMINAL DE 400 230V EL USUARIO DEBERA CONSULTAR CON UNA AUTORIDAD DE SUMINISTRO SI ES NECESARIO PARA VERIFICAR QUE LA CAPACIDAD DE CORRIENTE DE SERVICIO EN EL PUNTO DE INTERFASE ES SUFICIENTE PARA ESTE EQUIPO 4 1 5 Les Utilites Electriques Necessaire Pour Conformement Aux Regles CE Le suivant condition applique seulement mod le en utilisant 7 HP compresseur et montrer le
17. cabinet and the time and date of the recording The log holds 10 recordings with number 1 being the most recent 3 DOOR SWITCH The door switch log records door openings and closings The display shows the recording number whether the door was OPENED or CLOSED the temperature in the cabinet and the time and date of the recording The log holds 10 recordings with number 1 being the most recent 6 15 EnergySENSIT The EnergySensit feature is a way of reducing energy consumption When enabled EnergySensit predicts periods of inactivity and allows the internal temperature of the vendor to rise taking advantage of these inactive times Essentially by looking at past activity the vendor learns when to expect vends and when not to and alters the internal temperature and hence energy consumption accordingly Less energy is used as the internal temperature is allowed to increase Because of this increase in temperature it s not recommended for use on temperature critical products Note that the EnergySensit temperature change feature cannot be enabled while the Health amp Safety function is enabled 6 15 1 ENABLE 6 6 AMS SENSIT II GLASS FRONT VENDOR The factory default is N for no When set to Y EnergySensit is enabled NOTE If the Health and Safety feature is ON the display will show ENERGYSENSIT OFF immediately after displaying HEALTH AND SAFETY ON To use EnergySensit the Health and Safety feature mu
18. do not stay upright when placed in a helix Examples would be drink boxes or bottles or individual serving cups of soup pudding etc Part No 20675 Kit Ventilator 110V 35 Part No 20676 Kit Ventilator 110V 39 The ventilator kit provides outside air circulation through the vendor Part No 21709 Kit Chiller 1 4 hp 120V 35 Cabinet Sensit Il AMS WV Part No 21710 Kit Chiller 1 4 hp 240V 35 Cabinet Sensit AMS WV Part No 21711 Kit Chiller 1 4 hp 240V 39 Cabinet Sensit Il AMS WV Part No 21712 Kit Chiller 1 4 hp 120V 39 Cabinet Sensit AMS WV Part No 21713 Kit Chiller hp 120V 35 NAMA Cabinet Sensit Il INTAMS MEX Part No 21714 Kit Chiller hp 120V 39 Cabinet Sensit Il INTAMS MEX The chiller kit is a refrigeration unit that can be used to convert an ambient vendor into a chilled vendor Part No 20664 Kit Banking Spacer Part No 21166 Kit False Leg False leg to be installed on all machines having 2 or more bottle trays to prevent machine tipping during loading Failure to install the false leg could result in serious injury Part No 20665 Kit Window Dual Pane Glass 35 Part No 20427 Kit Window Dual Pane Glass 39 The dual pane glass window is insulated and features a thicker pane on the exterior side P N 3302 AMS Sensit II Utility CD P N 20786 Harness Chip Progr
19. linked selections will remain the same as their master selections until new prices are set 6 7 3 Home Switch Only the seventh and eighth tray positions in the vendor can be set to use motors with home position switches Enter the tray letter G or H or number 7 or 8 and press 1 to change the setting The setting must match the type of motors used on the tray or the motors will not work correctly AMS SENSIT II GLASS FRONT VENDOR When the setting is Y for YES the switches on all of the motors on the selected tray are enabled When a product selection is made the motor will only turn one full turn then stop If the sensors did not detect a drop then PLEASE MAKE ANOTHER SELECTION will be displayed Note that if the motors are non switched as in the 1 5 helix trays the helix will turn for 4 seconds typically vending more than one item When the state is N for NO the switches on all of the motors are disabled When a product selection is made the motor will turn until the sensors detect a drop If after several seconds no drop occurs the motor will stop and PLEASE MAKE ANOTHER SELECTION will be displayed 6 7 4 Delayed Stop The user can program a delayed stop of up to one second to allow a motor to continue running after the product has been dispensed 1 ENTER SELECTION Enter the number of the selection to be delayed enter 9 to edit then enter the time in tenths of a second The decimal point is placed automatically
20. pressed fully into the jack there is a bad connection within the plug there is a broken wire in the cable or the cable is connected to the wrong serial port 5 HARNESS BETWEEN DEX JACK ON BOARD AND TR THE HARNESS IS NOT REQUIRED TO BE SHEILDED US ROSIN CORE SOLDER FOR SOLDER JOINTS 9 PIN CONNECTION CHART SONNECTIO SOURCE SUGGESTION o ADIO SHACK 274 154 LI RADIO SHACK 274 139 NON SHIELDEO INDEX PART DESCRIPTION 1 1 4 3 CONDUCTOR PHONE PLUG 1 2 9 PIN D FEMALE CONNECTOR RADIO SHACK 276 1538 an RADIO SH BELDEN M 9534 CMG 4C24 108998 SHIELDED OR PHILATHANE 5 243 10 COMED ELECTRONIC CABLE SHIELDED 24 Ga WRE 1 5 2 HOOKUP BREADBOARD WIRE 9 0 CONNECTOR HOOD RADIO SHACK 276 1539 NON SEL ED TRANG 8 HARNESS CHIP PROGRAMMING Figure 8 4 Harness Chip Programming 8 5 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR 8 6 HARNESS LAMP AMS SENSIT II GLASS FRONT VENDOR 9 0 WIRING DIAGRAM TO LAMP BRACKET LAMP LAMP STARTER SOCKET WIRING DIAGRAM WIRING SHOWN IS FOR TYPICAL DISPLAY VENDORS 789 CONTACT AMS FOR WIRING DETAILS E FOR ELECTRICAL OPTIONS NOT PRE Y HARNESS SHOWN 1 5 PROD SEN DISPLAY CONTROL BOARD PROGRAM CHIP z 2 lt HARNESS CONTROL POWER amp REFRIG SANdLNO er en SANG SOLON NOUYYJOIAJIY J
21. prices 1 RESPOND TIME is used to set the number of seconds 20 to 99 the customer has to respond before any remaining credit is returned Set the time to at least 30 if dual languages are scrolled in the display 1 Press to increase the seconds 2 Press to decrease the seconds Press to save the new setting 2 CHANGE is used to change the settings of each group in turn starting with Group 1 GROUP Groups 1 through 10 may be displayed in turn by using the key 0 CLEAR Clears all of the settings in the current group Use this key before changing settings Using CLEAR will not change prices set using SET PRICES 1 EDIT Enter the first selection enter the second selection then enter the discounted price for this grouping 6 2 AMS SENSIT II GLASS FRONT VENDOR Selections can be any combination of tray and column SAVE Press to save the new settings and return to the GROUP display EXIT Returns to the GROUP display without saving any changes 1 EDIT Press to move to the price setting display Enter a new discounted price for this group the group selections are kept intact SAVE Press to save the new price and return to the GROUP display it EXIT Press to return to the GROUP display without saving any changes NEXT Display the next group EXIT Return to the ValueVend menu 6 7 TRAY SETUP 6 7 4 Test Motors Enter the selection number to be tested or pres
22. system to be opened must be performed by a licensed technician using certified equipment Unauthorized service to the sealed refrigerant System may void the warranty 1 Never puncture or cut any component in the refrigeration system 2 Always use licensed service technicians to service the refrigeration system 3 Always wear hand and eye protection when servicing the vendor 2 2 6 Vendor Tipping The empty weight of the vendor is approximately 576 to 800 pounds A falling vendor can cause serious injury or death Caution should always be taken to avoid dropping or tipping a vendor 1 Never rock or tip the vendor It must be kept horizontal for safe operation 2 Never place the vendor in an inclined position such as on a ramp or with all the legs not on the same horizontal surface 3 Never place the vendor in a moving environment such as on a ship without properly securing it in place 4 Never place the vendor in a location where it may be struck by a vehicle 5 Never transport an unsecured vendor 6 Never attempt to lift or move the vendor by hand Always use equipment with the proper load rating Note that the Specification weight listed is empty weight 2 2 7 Other Improper Conditions Hazardous conditions can be created by improper use or service of the vendor WARNING Do not use electrical appliances inside the vendor unless recommended by AMS 1 Always reinstall any parts removed during service to their ori
23. the energy savings won t be as great 6 15 6 DEL TIME The factory default is 3 hours DEL TIME delay time is the time it takes the vendible products to warm or cool by the TEMP CHG amount Typically a machine full of beverages will require a greater delay time than one full of snacks 6 15 7 LIGHTING This is an optional feature in EnergySensit The factory default is N for No Press 7 to change between No and Y for Yes Lighting uses the historical activity data to turn the lights in the vendor off and on Note that Lighting may be enabled regardless of the status of the other EnergySensit feature or of Health and Safety If the lights are off and the keypad is used or credit activity is detected the lights will come on for three minutes If the lights are off and the door is opened the lights will come on and remain on until the door is closed When the door is closed the lights will turn off AMS SENSIT II GLASS FRONT VENDOR 6 16 PROGRAM QUICK REFERENCE Programming instructions can also be found on the back of the vend door near the control board SERVICE MODE Open door and press the mode switch on the control board to enter SERVICE MODE Press or to scroll through the functions Return to vend mode by closing the door or pressing the mode switch ERROR CODES 1 SUBLVL ERRORS NEXT SUB ERR 0 CLEAR ERROR NEXT ERROR 0 CLEAR ERROR NEXT ERROR ACCOUNTING DATA 1 HIST VENDS 2 HIST C
24. with troubleshooting tips for correcting the errors ALWAYS CORRECT THE ERROR BEFORE CLEARING THE MESSAGE 1 NEXT ERROR View the next top level error code 2 1 SUBLVL ERRORS Displays any sublevel error codes for MDB devices 3 0 CLEAR ERROR Erases the error code from memory 6 2 ACCOUNTING DATA Limited sales information can be displayed directly on the vendor display More detailed sales information is contained in the DEX data This data can be collected with any DEX data collection system 1 HIST VENDS Displays number of vends since initialization of the control board 2 HIST CASH Displays the total sales since initialization of the control board 3 RESET VENDS Displays the number of vends since the last reset 4 RESET CASH Displays the total sales since the last reset 5 HIST SELECTIONS Displays sequential number of paid vends for each individual selection since initialization of the control board Depending on the configuration up to 80 selections may be audited Enter a selection by entering its characters The display will show the total paid count for the selection for 2 seconds At this time another selection may be entered All selections can be accessed this way Press to exit to the Accounting Menu 6 CLEAR VALUES Clears RESET VENDS and RESET CASH 7 SERIAL NUMBER Allows programming of the serial number that will appear in field ID101 in the DEX data The user may also choo
25. 1 r NOILVH3914 435 010 5 er ROWS 07770777 Sr CE X MODE SWITCH 4 12 AUX INPUTS KEYPAD IOD 4347 rann Figure 8 1 Replacing Program Chip 8 2 CLEANING THE REFRIGERATION UNIT AMS recommends cleaning the refrigeration unit at least twice a year under normal conditions more often in dusty environments CAUTION Always wear eye protection and gloves when cleaning vendor Condenser fins are sharp 1 Unplug the vendor Remove the temperature sensor from refrigeration unit housing refer to Section 7 3 3 Remove the refrigeration unit housing refer to Figure 8 2 Figure 8 2 Refrigeration Unit Housing 4 Remove dust from the condenser fins and coils with a vacuum or stiff brush Remove dust from the inside of the rear screen Remove dust from the outside of the bottom screen Replace the housing When reinstalling the refrigeration unit housing it is important to seal the housing completely to prevent air leaks Outside air leaking into the cabinet can cause condensation to form which can lead to water overflowing the drain pan or ice build up on the evaporator Follow the procedure below to ensure proper sealing a Locate the notches on the back right corner of the housing refer to Figure 8 2 b Remove any duct putty from the notches Do not discard the putty I
26. 804 725 6921 for return authorization AMS reserves the right to refuse any collect shipment This warranty applies only if the equipment has been serviced and maintained in strict accordance with the instructions presented in this service manual and no unauthorized repair alteration or disassembly has been done Any defects caused by improper power source abuse of the product accident alteration vandalism improper service techniques or damage incurred during return shipment due to improper packaging will not be covered by this warranty Likewise any equipment that has had the serial number removed defaced or otherwise altered will not be covered by this warranty AMS reserves the right to make changes or improvements in its products without notice and without obligation and without being required to make corresponding changes or improvements in equipment already manufactured or sold 12 1 12 2
27. A 44 MOTOR ROWS AUX INPUTS 017 v MDB DEVICES In c DOOR MOTORS Tun WHI TEZOR DOWN BEFORE DISCONNEGTING ANYTHING Figure 9 1 Typical Wiring Diagram Sheet 1 of 4 L0071 Rev M 9 1 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR HARNESS TRAY TRAY A RED BLK 6 TRAY TRAY C 207 BLK GR 29 TRAY D TRAY E TRAY F Em mu 7 OTOR DIST Figure 9 1 Wiring Diagram Sheet 2 of 4 AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M OPTIONAL WINDOW HEATER LINE 1 NEUTRAL TRANSFORMER OR LINE 2 FOR 240V VENDORS TRANSFORMER HARNESS NDOW HEAT ZAC 0 NEUTRAL OR LINE 2 PTIONAL W CHILLER FOR 240V CHILLER eros RELAY HARNESS BALLAST TRANS 3 AMP a BALLAST TO UN POST 2 ARNESS POWER DIST EARTH GROUND NEUTRAL apy OR LINE 2 FOR ee Z 240 VENDORS TO GROUND POST 2 TO GROUND POST 1 HARNESS EVAP OPTIONAL CHILLER UNIT FAN SWITCH CONDENSOR FAN MOTOR DOOR SWITCH TO COMPRESSOR TO FAN MOTOR HOUSING HOUSING HOUSING OPTIONAL LI TO GROUND TO FAN MOTOR POST 2 EVAPORATOR FAN MOTOR OPTIONAL WITH CHILLER OR AMBIENT AIR CIRCULATION IAuQTW Figure 9 1 Typical Wiring Diagram Sheet 3 of 4 9 3 L0071 Rev M AMS SENSIT II GLASS
28. ASH 3 RESET VENDS 4 RESET CASH 5 HIST SELECTIONS 6 CLEAR VALUES 7 SERIAL NUMBER FILL DISPENSE SELECT TUBE 1 5 OR INSERT COIN DELAYED SALES 1 START DELAY 2 CANCEL DELAY 3 SET DELAY 4 CLEAR ALL 5 EDIT SEL NS TEMPERATURE 1 CURRENT TEMP 2 SETPOINT 3 START LOG 4 VIEW LOG PRICE SETTINGS 1 SET PRICES 2 VALUEVEND TRAY SETUP 1 TEST MOTORS ENTER SELECTION OR FOR MULTIPLE 2 LINK MOTORS 1 NEW LINK 2 VIEW EDIT 3 CLEAR ALL 3 HOME SWITCH 4 DELAYED STOP ENTER SELECTION 5 LETTER NUMBER 6 CONFIGURE L0071 Rev M MDB SETTINGS 1 FORCE VEND 2 NO CHEAT 3 CHANGE BILL 4 HOLD LOST CREDIT 5 MULTI VEND 6 LEVEL2 COIN MECH OPTIONS 1 MESSAGE 2 PRIZE 3 LANGUAGE 1 PRIMARY 2 SECONDARY 3 CREATE CUSTOM 4 PRODUCT SENSOR 5 SPEECH SALES BLOCKING 1 4 SET PERIODS CLOCK SETTINGS 1 TIME AND DATE 2 DAYLIGHT SAVINGS 3 DISPLAY CLOCK 4 12 24 FORMAT FREE VEND 1 VIEW EDIT AUXILIARY OUTPUT 1 VIEW EDIT DATA LOGS 1 TEMPERATURE 2 POWER 3 DOOR SWITCH ENERGYSENSIT 1 ENABLE 2 CLEAR HISTORY 3 SET TEMP CHG 4 SET PATT TIME 5 SET HIST FACT 6 SET DEL TIME 7 LIGHTING 6 7 L0071 Rev M 6 8 AMS SENSIT II GLASS FRONT VENDOR AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 7 0 TROUBLESHOOTING 7 1 OUT OF SERVICE MESSAGE Certain critical errors will disable the vendor When this happens an OUT OF SERVICE message will be displayed If the error is related to the Health and Safety function of a Visi
29. Close vendor door The vendor will return to normal operation including a cool down time if needed 8 10 PC UTILITY LOADING INSTRUCTIONS An AMS vendor designed for vending food meets or exceeds standards for Health and Safety H amp S and H amp S L0071 Rev M software must be used A vendor not designed for H amp S may have H amp S software installed but it will not meet H amp S requirements These instructions are for loading of Sensit II software into the vendor configuring the vendor software as required and or downloading of selected history files The configuration settings can be saved in a file for configuring the vendor again at a later time or for uploading the same configurations to other vendors 8 10 1 Requirements The basic application requirements are 1 An IBM compatible PC a lap top or similar PC operating on Windows 98 or higher 2 32MB RAM 64 recommended 3 VGA monitor or better 4 CD ROM drive 5 DB9 Serial port or USB adapter 6 CD from AMS containing the most current version of P N 3302 AMS Sensit II Utility and the most current vendor software for your application 7 P N 20786 Harness Chip Programming See Figure 6 1 8 10 2 Installation Install software onto the PC as follows 1 Turn the 2 Use the Add Remove Programs feature in Control Panel to remove any previous versions of the Sensit II Utility 3 Place the AMS Software CD in the CD drive 4
30. DIT SEL NS to specify which selections will be delayed Customers will not be able to purchase those selections until the delay period ends 2 CANCEL DELAY Stops the delay timer and allows vending of all selections 3 SET DELAY Adjust the time of the delay timer in 15 minute increments 4 CLEAR ALL Clears all selections that were chosen to be delayed 5 EDIT SEL NS View and change the delay status of all selections The user can choose to apply the delay to a single selection a tray or all selections in the vendor 6 5 TEMPERATURE The user can set the refrigeration temperature and review the cooling performance of the vendor 1 CURRENT TEMP Displays the actual temperature in the cabinet 2 SETPOINT The user can adjust the refrigeration setpoint in 1 increments This is the temperature at which the refrigeration system will turn on The refrigeration unit will turn off when the actual temperature is 4 F below the setpoint If the vendor has Health and Safety software and is vending perishable food the temperature must be set to 41 F or below set point of 40 F is recommended 3 START LOG Begin recording the actual temperature every minute for the first 30 minutes of cooling after the door is closed 6 1 L0071 Rev M 4 VIEW LOG View the temperatures recorded in the cooling log The reading number temperature date and time are displayed Press 1 or 2 to scroll up or down through the re
31. Diner or Milk vendor the OUT OF SERVICE message will be followed by an error code beginning with HS Refer to the section on Health and Safety errors below Please note that if a Health and Safety error occurs any food which may have spoiled should be discarded To get the vendor back in service press the mode Switch on the control board Any errors will be displayed immediately Refer to the list of error codes and explanations below Correct the cause of the error and press 0 to clear the error code If the error code was generated by an MDB device CHANGER BILL VALIDATOR or CARD READER press 1 to see more detailed sublevel error codes 7 2 HEALTH AND SAFETY ERRORS NAMA specifications for perishable food product vendors require that the temperature in the vendor must cool to 41 F within 30 minutes of closing the door note that Delayed Sales has no effect on this 30 minute cool down period This is to allow a recovery period following loading however all products should be chilled prior to loading After this requirement has been met the temperature in the vendor must never get above 41 for more than 15 minutes For vendors having this software the H amp S function is activated automatically when the temperature is set to 41 F or below Unless otherwise specified by regulatory agencies AMS recommends setting the temperature to 40 F when vending perishable food products In the event the internal temperatur
32. ED 1 4 Nut driver or socket wrench 1 Align the holes in the top of the false leg with the 1 8 holes on the left side of the bottom of the door refer to 4 4 AMS SENSIT II GLASS FRONT VENDOR Figure 4 3 The closed end of the false leg should be facing forward 2 Install screws through the holes and tighten until snug Do not over tighten Figure 4 3 False Leg Installation 4 3 5 Initial Power Up and Cool down When placing a refrigerated machine on a new location it is important to allow the machine to cool to the operating temperature prior to placing products in the machine All food products are to be pre packaged Depending upon the machine s initial temperature and ambient conditions it will take about 4 to 5 hours to accomplish this Normal practice is to place a machine on location and come back the next day to load it Do not load warm bottle milk and food products into vendor All bottle milk and food products are to be pre chilled 1 Plugin the vendor 2 Check that the lights inside the door come on the chiller may or may not be running in its cycle at this time 3 Enter the service mode and check that all settings are correct 4 Check error codes for problems 5 Load product after the vendor has cooled Load one tray at a time preferably from the bottom up 6 Insure vendor is operating properly If the Health and Safety option is being used check vendor again 30 minutes after closing
33. FRONT VENDOR 9 4 DETECTOR BLACK 2 DELIVERY N BROWNI SENSOR HARNESS DELIVERY SENSOR DETECTOR CONTROL BROWN HARNESS PRODUCT P SENSOR DETECTOR 22 HARNESS DELIVERY DETECTOR SENSOR DETECTOR EMITTER TEMPERATURE SENSOR PRODUCT SENSOR Sa OPTIONAL BA FUSE REPLACEMENT 3AG 3 AMP FAST BLOW Figure 9 1 Typical Wiring Diagram Sheet 4 of 4 EMITTER EMITTER HARNESS PRODUCT SENSOR EMITTER N CA101 CA102 CA103 CA201 CA202 CA203 CA204 CA301 CA302 CA303 04 05 06 07 08 401 402 CA403 CA404 CA601 CA602 CA701 CA702 CA703 CA704 CA801 CA1001 CA1002 CB101 CB102 CB103 DA201 DA202 DA203 DA204 DA401 DA402 DA501 DA502 DA503 DA504 AMS SENSIT II GLASS FRONT VENDOR 10 0 SUPPORTED DEX FIELDS Coin mechanism serial number Coin mechanism model number Coin mechanism software revision Value of cash sales since initialization Number of cash vends since initialization Value of cash sales since last reset Number of cash vends since last reset Value of cash in since last reset Value of cash to the cash box since last reset Value of cash to tubes since last reset Value of bills in since last reset Value of cash in since initialization Value of cash to the cash box since initialization Value of cash to the tubes since initialization Value of bills in since initialization Value of cash disp
34. G 3 H 4 E J F K 5 6 L 6 M G SPACE H 7 8 8 SAVE 9 9 0 0 6 9 3 2 Secondary If desired the user can select a secondary language for the display of all messages Messages will be displayed first in the primary language then in the secondary language 6 9 3 3 Create Custom 6 IN With One Asterisk With Two Asterisks To Display Enter This Character To Display Character BACKSPACE The user can create customized versions of words or enter words in another language For convenience the primary language messages can be used as a starting point The user can then select words to modify After creating the customized messages set the primary or secondary language to CUSTOM 6 9 4 Product Sensor AMS SENSIT II GLASS FRONT VENDOR If set to Y the vendor will use the product sensor optional to determine if there is product in the delivery bin The control board will not allow vending until any product in the delivery bin is removed A REMOVE PRODUCT message will be displayed This feature is used primarily when vending glass bottles and products that can be damaged by other falling products 6 9 5 Speech A speech synthesizer option is available for use with RC Systems Inc DoubleTalk LT speech synthesizer It operates only while the vendor is in service mode The speech synthesizer vocalizes keystrokes and what is shown on the display The
35. G PRODUCT HANG UPS TALL PRODUCT VENDING CANDY PUSHER BAR INSTALLATION 1 5 HELIX TRAY General Information Tray Adjustment and Loading SERVICE PROGRAMMING SERVICE MODE ERROR CODES ACCOUNTING DATA FILL DISPENSE DELAYED SALES TEMPERATURE PRICE SETTINGS Set Prices ValueVend TRAY SETUP Test Motors Link Motors Home Switch Delayed Stop Letter Number Configure MDB MULTI DROP BUS SETTINGS Force Vend No Cheat 5 2 5 2 5 2 5 2 5 3 5 3 5 3 5 3 6 1 6 1 6 1 6 1 6 1 6 8 3 6 8 4 6 8 5 6 8 6 6 9 6 9 1 6 9 1 1 6 9 1 2 6 9 2 6 9 3 6 9 3 1 6 9 3 2 6 9 3 3 6 9 4 6 9 5 6 10 6 11 6 12 7 1 7 2 7 4 7 4 1 7 4 2 7 4 3 7 5 7 6 7 7 8 1 8 2 8 3 8 4 8 5 8 6 AMS SENSIT II GLASS FRONT VENDOR Change Bill Hold Lost Credit Multi Vend Lev2 Coin Mech OPTIONS Message Using Software Revision P Using Software Revision Q Prize Language Primary Secondary Create Custom Product Sensor Speech SALES BLOCKING CLOCK SETTINGS FREE VEND AUXILIARY OUTPUT DATA LOGS ENERGYSENSIT Enable Clear History Set Temp Chg Set Patt Time Set Hist Fact Set Del Lighting PROGRAMMING QUICK REFERENCE TROUBLESHOOTING OUT OF SERVICE ERRORS HEALTH AND SAFETY ERRORS MACHINE ERROR CODES CAUSES AND SOLUTIONS VIEWING TOP LEVEL ERROR CODES VIEWING SUB LEVEL ERROR CODES ERROR CODE CAUSES AND SOLUTIONS CLEARING JAMMED MOTOR WATER FO
36. If disabled the control will allow the customer to be short changed up to 1 00 6 8 3 Change Bill The factory default is N for no If set to Y the customer can insert a bill and receive a full refund in coins by pressing the coin return button Note that using CHANGE BILL will override force vend 6 8 4 Hold Lost Credit The factory default is Y for yes If set to Y any remaining credit after a vend that can t be returned to the customer will be maintained on the display for 15 minutes The customer can add to this credit to purchase additional items 6 8 5 Multi Vend The factory default is N for no If set to Y the vendor will hold the change following a vend The customer can make additional purchases with the remaining credit The customer may push the coin return button at any time to refund this credit 6 8 6 Lev2 Coin Mech The factory default is N for no If set to Y the vendor will treat the coin mechanism as a level 2 device Vendor must be powered down before change will take effect AMS recommends that this option remain as N for no 6 9 OPTIONS 6 9 1 Message The user can customize the scrolling message that is displayed when the vendor is idle Other words can be customized by using the CREATE CUSTOM option in the LANGUAGE menu refer to Section 6 9 3 6 9 1 1 For vendors with serial numbers prior to software revision P Write out the desired scrolling message first The message to be sho
37. Inspection 4 2 22 SAFETY PREGAUTIONS 2 1 4 2 2 Installing Power Cord and Protective Cover 4 2 2 2 1 High Voltage Contact 2 1 4 2 3 Mounting and Connecting Bill 2 2 2 Improper Grounding 2 1 Validators and Card Readers 4 2 2 2 3 Fan Contact 2 1 4 2 4 Mounting and Connecting Coin Mechanism 2 2 24 Helix Motion and Jamming 2 1 4 2 5 Test Loading and Configuration 4 3 2 2 5 Refrigerant Release 2 1 4 2 6 Configuring Motors 4 3 2 2 6 Vendor Tipping 2 2 4 27 Installing Price Labels 4 3 2 2 7 Other Improper Conditions 2 2 4 2 8 Setting Prices 4 3 2 3 TEST STANDARDS 2 2 43 ON SITE INSTALLATION 4 3 4 3 1 Remove Shipping Boards 4 3 3 VENDOR SYSTEMS COMPONENTS 3 1 4 3 2 Placing the Vendor in Location 4 3 4 3 8 Leveling the Vendor 4 4 3 1 SENSIT II SYSTEM THEORY 3 1 4 3 4 False Leg Installation 4 4 4 3 5 Initial Power Up and Cool down 4 4 L0071 Rev M ann 52 2 53 5 3 1 5 3 2 54 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 5 13 5 14 ann 6 1 6 2 6 3 6 4 6 5 6 6 6 6 1 6 6 2 6 7 6 7 1 6 7 2 6 7 3 6 7 4 6 7 5 6 7 6 6 8 6 8 1 6 8 2 TRAY ADJUSTMENT AND CONFIGURATION SNACK CANDY AND FOOD TRAY Removal Installation BOTTLE TRAY Removal Installation TRAY VERTICAL POSITIONS Removal Installation TRAY COLUMN POSITIONS CHANGING DIVIDERS CHANGING HELIXES HELIX ADAPTER HELIX EJECTOR HELIX ALIGNMENT DEVICE MOTOR POSITIONS BOTTLE ALIGNMENT DEVICE BOTTLE TIPPER BAR AVOIDIN
38. L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR OPERATION AND SERVICE MANUAL Models 35 and 39 Snack VCB Visi Combo VCF Visi Diner and Milk AUTOMATED MERCHANDISING SYSTEMS INTERNATIONAL A M S S DE RL DE CV 255 WEST BURR BLVD KM 9 CARR AL CASTILLO NO 8200 KEARNEYSVILLE WV 25430 MPIO DE EL SALTO JAL MEXICO 45680 304 725 6921 Fax 304 725 6983 5233 36 88 07 17 Fax 5233 3 6 88 13 14 www amsvendors com e mail info amsvendors com L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M TABLE OF CONTENTS s 3 2 1 Program Chip 3 1 Para Title Page 322 asua TABLE OF CONTENTS i 33 VEND SENSOR 3 1 TABLE OF FIGURES ae un PUBLICATION NOTICE iii 34 DOOR 3 1 3 4 1 Changer Location 3 1 INTRODUCTION 1 1 3 4 2 Validator Debit Card Reader Locations 3 2 3 4 3 Coin Box 3 2 1 1 SENSIT II SYSTEM 1 1 3 4 4 Door Switch 3 2 1 1 1 Guaranteed Delivery 1 1 3 4 5 Display 3 2 1 4 2 Instant Refund 1 1 3 4 6 Keypad 3 2 11 3 Automatic Helix Adjustment 1 1 3 4 7 Coin Return Button 3 2 1 1 4 Additional Benefits 1 1 3 5 CHILLER SYSTEM OPTIONAL 3 2 1 2 HEALTH AND SAFETY 1 1 3 5 4 Refrigeration Operation 3 2 1 21 H amp S Specifications 1 1 3 5 2 Temperature Control 3 2 1 2 2 H amp S Software 1 1 3 5 3 Refrigeration Controls 3 2 1 23 H amp S Protection 1 1 3 6 TRAY RAILS 3 2 1 3 MODEL IDENTIFICATION 1 1 1 3 1 Model Number Breakdown 1 2 3 7 TRAYS 3 2 1 8 3 Serial
39. LING LEG 35 76 908331 095 24161 3186 809141 095 24161 1 P E 617 15672 700 17781 35 CABINET DMENSIONS Figure 1 2 35 Cabinet Dimensions For Reference Only 1 3 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR 72 17 11833 121 73 00 1854 23 DEPENDING ON ADJUSTMENT DF LEVELING LEG LEFT SIDE FRONT RIGHT SIDE Eee e 481 122171 2950 74930 18 91 480 261 39 00 990 601 4 75 100 651 1619 41123 07 73 70485 35 76 908 33 35 76 908 33 0 95 24 16 3710 942 29 0 95 24 16 I 6 17 156 721 7 00 177 81 DEPENDING ON ABJUSTMENT LEVELING LEG 25 91 1658 061 3394 861 951 12000 x Js x 4 Figure 1 3 39 Cabinet Dimensions For Reference Only 1 4 AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 1 5 STANDARD HELIX CONFIGURATIONS 1 5 1 Model 35 Snack ME H DD 11 ps CAAA AMS 35 624 313 UNITS MOE FI E AMS 35 636 KERRIE 12 191918 22 5 35 628 418 UNITS zea 44 AMS 35 640 682 UNITS De pee e efet Te DECIDE ge re re ner EE AMS 35 632 508 UNITS o e ef 25000008 sae sss AMS 35 644 790 UNITS 598 UNITS Available Helix Sizes 2 1 2 Inch 63mm
40. Options menu selection 5 enters the synthesizer on off menu Press 5 to toggle on off Press to exit to the Options Menu When turned on the synthesizer is inactive until the vendor is placed into service mode The synthesizer must be plugged into the DEX plug on the control board The Sensit II utility cable P N 20786 Harness Chip Programming may be used but it must be plugged into a male to male gender adapter Radio Shack 26 231B followed by a null modem adapter Radio Shack 26 264 The serial cable from the DoubleTalk LT is plugged into the null modem adapter The 14 jack from the Sensit II utility cable is then plugged into the DEX plug on the control board other DEX functions cannot be used while the DoubleTalk LT is plugged in A dedicated cable could also be constructed 6 10 SALES BLOCKING Four separate time periods in each day of the week can be set during which selections can be blocked All or any combination of selections in the vendor can be blocked from vending or are exempt from blocking 1 4 SET PERIODS 1 Enter the number 1 4 of the time period to set up For example choose 1 2 Enter the time when sales blocking period 1 is to start then press SAVE as indicated 3 Select a m or p m for starting 4 Enterthe time when sales blocking period 1 is to end then press SAVE as indicated 5 Select a m or p m for ending NOTE A time period can be started for example at 9 00 p m and
41. RMATION IN THE CABINET MACHINE TROUBLESHOOTING CHART MAINTENANCE REPLACING THE PROGRAM CHIP CLEANING THE REFRIGERATION UNIT CLEANING THE BOTTOM SCREEN CLEANING THE VENDOR CABINET CLEANING THE PLASTIC DOOR LINER LUBRICATION WITH LITHIUM GREASE 6 5 D equ C O gt O gt O gt O gt O gt O gt O gt O O O O O 4 1 1 1 1 1 7 2 7 2 7 3 7 3 7 3 8 1 8 1 8 1 8 2 8 2 8 2 8 2 AMS SENSIT II GLASS FRONT VENDOR 8 7 REPLACING FLOURESCENT BULBS 8 8 DEFROSTING THE EVAPORATOR COIL 8 9 TESTING THE TEMPERATURE SYSTEM H amp S 8 10 PC UTILITY LOADING INSTRUCTIONS 8 10 1 Requirements 8 10 2 Installation 8 10 3 Startup 8 10 4 Toolbar 8 10 5 Program Screens 8 10 6 Software Operation 8 10 7 Shutdown 8 10 8 Errors CO CO O1 00 00 9 WIRING DIAGRAM 9 1 10 SUPPORTED DEX FIELDS 10 1 11 OPTIONAL EQUIPMENT 11 1 12 WARRANTY 12 1 TABLE OF FIGURES NUMBER NAME PAGE Figure 1 1 Vendor Serial Plate 1 2 Figure 1 2 35 Cabinet Dimensions 1 3 Figure 1 3 39 Cabinet Dimensions 1 4 Figure 3 1 Control Board Components 3 1 Figure 4 1 Power Cord and Protective Cover 4 2 Figure 4 2 Tip Over Warning 4 4 Figure 4 3 False Leg Installation 4 4 Figure 5 1 Bottle Tray Rails 5 1 Figure 5 2 Large Bag Vending 5 8 Figure 5 3 Pusher Bar Installation 5 3 Figure 5 4 1 5 Helix Tray 5 4 Figure 8 1 Replacing Control Chip 8 1 Figure 8 2
42. Select the message option and the controller will prompt the user to press 1 to change the message or press to exit To enter a message the user should rapidly tap a particular key to cycle through a list of characters for that key Stop at the desired character When the keypad is left idle the last displayed character is moved over to the end of the message Continue to select the next character The key definitions are similar to those of telephones and cell phones KEY 0 space O KEY 1 amp lt gt 1 KEY 5 JKL5 KEY 6 MNO6 AMS SENSIT II GLASS FRONT VENDOR KEY 2 ABC2 KEY 7 7 KEY 3 DEF3 KEY 8 TUV8 KEY 4 GHIA KEY 9 WXYZ9 Pressing the key will back space through the message Pressing the key will save the message 6 9 2 Prize The factory default is 0 for none The user can set the vendor to give away a free product after a predetermined number of successful vends Enter the number of vends between free vends up to 9999 Setting the number to 0 will disable the prize option 6 9 3 Language 6 9 3 1 Primary The user is presented with a menu of available languages The user may choose the primary language for the display of all messages Note that Service Mode messages are available in Primary language only TABLE 1 KEYPAD MAPPING CHART Used Before Software Revision P With No Asterisk To Display Enter This Character A A B B B 0 1 D 2 E C D F D
43. abinet Weights Model 39 Snack Approx 644 Ibs 292 kg w chiller 726 Ibs 329 kg Approx 692 Ibs 314 kg VCB Visi Combo Approx 738 Ibs 335 kg VCF Visi Diner and Milk 1 4 7 Unit Capacity Model 39 Refer to Section 1 5 Capacity depends on configuration 150 units min 1440 units max 1 4 8 Models 35 and 39 Power Requirements United States Canada and Mexico 115 VAC 60 Hz International 230 VAC 50 60 Hz Basic Unit 3 amps 115 VAC 345 watts 1 6 amps 0220 VAC 345 watts Refrigerated Snack 7 amps 9 115 VAC 805 watts 3 7 amps 9220 VAC 805 watts Visi Combo 10 8 amps 9115 VAC 1242 watts 5 6 amps 9220 VAC 1242 watts Visi Diner Milk 10 8 amps 9115 VAC 1242 watts 5 6 amps 69220 VAC 1242 watts 1 4 9 Refrigerant Specifications Snack 1 4 HP R 134a 7 2 oz 20 kg Visi Combo and Visi Diner Milk 1 2 HP R 134a 8 5 oz 24 kg 1 4 10 Coin Mechanisms and Bill Validators AMS vendors will support all NAMA approved Multi Drop Bus MDB coin mechanisms bill validators and card readers Where applicable it will also support the Executive Mechanism Coin Changer AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 7217 183312 7300 1854 21 DEPENDING ON ADJUSTMENT DF LEVELING LEG LEFT SIBE RIGHT SIDE 4 81 120 171 18 91 480 261 7 75 704851 16 19 41123 35 76 908 331 4 75 020651 2419 614 351 3367 855471 2 DEPENDING ON ADJUSTMENT OF LEVE
44. adings This log will not display until 30 minutes after the log is started TIP To view a temperature history of the previous 2 days use DATA LOGS refer to Section 6 14 6 6 PRICE SETTINGS Before setting prices install a changer so that the control will recognize the proper scaling factor for your currency 6 6 1 SET PRICES Enter the tray then the column for the first selection to be priced The current price for the selection will be displayed Press 9 to edit then enter the new price making sure to enter all digits after the decimal point The decimal is placed automatically based on the scaling factor from the changer Example For a price of 1 50 enter 150 The user can choose to apply the new price to that selection all selections on the tray 1 or all selections in the vendor 2 It is usually faster to set all selections to the most common price in the vendor 2 then change individual trays or items that have a different price 6 6 2 VALUEVEND ValueVend starts with the prices that were set using SET PRICES Using ValueVend any two selections are grouped together a matching product or a different product and offered at a reduced price Up to 10 such groups are available For example in one group soup and crackers are offered individually at full price but if one is purchased along with the other the total price is reduced The vending machine operator should advertise the special combination
45. age polarity and grounding before plugging in the vendor 2 Always disconnect power to the vendor before servicing Allow only fully trained service technicians to service the vendor if service must be performed with the power on 3 Always keep electrical connections dry Do not place the vendor in or near standing water 4 Never use a worn or damaged power cord 2 2 2 Improper Grounding Some electrical components have a green or green yellow ground wire attached to a grounding point in the vendor If it becomes necessary to remove a ground wire during service note how the wire is attached including the locations of any washers After servicing make sure that the wires and washers are replaced exactly as they were Note that the vendor will work normally without the ground wires but there will be a potential shock hazard from ungrounded components 1 Always test the outlet for proper grounding before plugging in the vendor 2 Always reconnect ground wires after servicing 2 2 3 Fan Contact Some vendors are equipped with electric fans which can start automatically These fans are guarded to prevent accidental contact However removal of guards or other components can leave fan blades exposed and create a physical hazard 3 Always disconnect power to the vendor before servicing 1 Always keep protective covers in place 4 Always wear hand and eye protection when servicing the vendor 5 Always keep hands hair lo
46. amming Load Sensit II software into the vendor configure the vendor software and or download files using the AMS Utility software the cable and the vendor software 11 1 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 12 0 LIMITED WARRANTY Automated Merchandising Systems Inc AMS warrants this equipment to the Original Purchaser only for a period of one 1 year from the date of shipment to be free under normal use and service from defects in material or workmanship and for three 3 years on the refrigeration unit electronic control board and the two sensor boards The refrigeration unit consists of the compressor fan motors relay and the sealed components of the system Light bulbs glass and painted surfaces are not covered by this warranty Should any part prove defective within the warranty period AMS will repair or replace at its option the defective component AMS will provide normal ground shipment for parts replaced under warranty This warranty does not cover the labor or other costs associated with removal and reinstallation of a defective component All defective components at the option of AMS are to be returned properly packaged freight prepaid to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect Prior to returning any parts for replacement the customer is to contact the AMS Service Department at
47. assing product Using this technology the vendor knows when your customer gets the product The Sensit II system has several important benefits 1 1 1 Guaranteed Delivery If after one revolution the product hangs up or an opening was missed in loading the helix will rotate three additional half revolutions to make sure the product is delivered No more hitting or shaking the vendor to get products that did not fall 1 1 2 Instant Refund If the customer does not receive a product he can receive a full refund by pressing the coin return or he can select another product No more refund requests 1 1 3 Automatic Helix Adjustment With the Sensit system the helix stops as soon as the product falls It is no longer necessary to adjust the home position of the helix for each different package In fact different packages can be loaded in the same column No more double vending 1 1 4 Additional Benefits 1 Opening the delivery bin door will not affect the Sensit II System The sensors are located above the delivery bin and will not be blocked by the door Product that falls while the door is open will still pass through the beam 2 Shining a light at the detector will not allow vandals to receive free product Any tampering which changes the precise amount of light normally received will be treated as a successful vend resulting in the vandal losing his money 3 Disabling or blocking the sensor will not allow vandals to rece
48. be briefly displayed if FREE VEND is turned on 6 5 L0071 Rev M 6 13 AUXILIARY OUTPUT The auxiliary output is a 5VDC signal lasting 100 milliseconds following a successful vend This signal can be used to trigger user supplied external devices As of this writing AMS does not supply such accessory devices and cannot offer technical assistance for such devices This feature is provided only as a convenience to those users of advanced technical skill who wish to connect such a device to their AMS vendor and have sufficient electronic expertise to do so 1 VIEW EDIT The current setting is displayed and the user can change the setting Enabling the auxiliary output will not harm the vendor or affect the performance of the vendor in any way 6 14 DATA LOGS The user can review recorded data on vendor temperature power outages and door openings This data is sometimes helpful in diagnosing problems with the vendor These logs are cleared whenever the software is changed 1 TEMPERATURE The temperature log contains temperature measurements taken at half hour intervals over the previous two days The display shows the recording number the recorded temperature and the time and date of the recording The log holds 96 measurements with number 1 being the most recent 2 POWER The power outage log records power failure information The display shows the recording number whether power went ON or OFF the temperature in the
49. cified by regulatory agencies AMS recommends setting the temperature to 40 when vending perishable food products 1 2 3 H amp S Protection In the event the temperature exceeds the NAMA specifications following the recovery period or during normal operation an error will be generated and the vendor will not allow sales This protects the consumer from purchasing spoiled food H amp S error codes are detailed in Section 7 4 1 3 MODEL IDENTIFICATION When requesting service replacement parts or technical assistance please refer to the vendor Serial Plate refer to Figure 1 1 It is located on the inside of the upper left or right of the window or on the outside of the door on the lock side The information contained on this plate is necessary to determine what parts kits or maintenance should be applied to your specific model 1 1 L0071 Rev M FOR INDOOR USE ONLY MODEL NUMBER AMS XX KXX AUTOMATED MERCHANDESING SYSTEMS INC NUMBER XX _ KEARNEYSVILLE WV 25430 KAMA Ee LISTED Figure 1 1 Vendor Serial Plate 1 3 1 Model Number Breakdown refer to Figure 1 1 AMS 39 640 FEN Manufacturer Cabinet Number of Number of Width Trays Selections Example AMS39 640 means it is an Automated Merchandising Systems snack vendor 39 wide with six 6 trays and forty 40 positions for different products The dash number is dropped for Food Bottle and Milk vendors and is rep
50. cover panel then press out the plastic cover panel in the escutcheon 4 Refer to the manufacturer s literature for instructions on accessing the mounting holes in your device Place the mounting holes over the threaded studs and reinstall the nuts Some devices may require spacers which are available from AMS Part Number 20258 5 Connect the wiring harness to the MDB harness from the control board If two devices are installed connect the second device to the validator 6 mechanism has been previously installed disconnect it from the control board MDB harness and connect it to the validator or second device if installed 7 Reconnect power to the control board 4 2 4 Mounting and Connecting Coin Mechanism Changer The AMS vendor will support any NAMA approved Multi Drop Bus MDB Coin Mechanism On some export models the Mars type Executive Mechanism is supported Please read the coin mechanism manufacturer s literature before proceeding 1 Always disconnect power to the control board before servicing 2 the inside of the main door locate and open the access doors on the left side Locate the white plastic coin chute which leads from the coin slot on the front of the door Below the coin chute are 3 screws which correspond to slots on the back of the changer Do not adjust these screws 3 Install the changer by placing the large round opening at the bottom of each slot over a screw head Be caref
51. credit will be maintained and the customer will be directed to PLEASE MAKE ANOTHER SELECTION 3 When the controller measures a variation in the light intensity during the vend cycle it recognizes that a product has fallen through the light into the hopper The controller stops the vend motor and removes the credit 4 When the vendor is serviced with the door open the protective lens on the detector can become fogged up particularly in hot or humid locations In these cases the vendor will display SENSIT BLOCKED UNABLE TO VEND until the fogging has cleared usually within a minute after closing the door 3 2 CONTROL BOARD The control board contains a program chip which controls and monitors the vendor DEX and the mode switch used to enter service mode The control board is located in the upper left hand corner of the open vendor door behind an access door 3 2 1 Program Chip The program chip contains the software that controls vending and refrigeration refer to Figure 3 1 The software can be upgraded by replacing the chip but please note that all settings such as pricing and motor configuration will have to be reprogrammed Refer to Section 8 0 for replacing the control chip 3 2 2 Mode Switch Pressing the mode switch refer to Figure 3 1 allows the user to get in to the computer s service mode to change settings access vend data and check error codes for troubleshooting Data is displayed on the front display
52. d exactly DELAY SALE is enabled here for each product This must be turned on and in the SETTINGS Screen an enable box checked and the delay time specified in order for Delay sales to DELAYED STOP can be set for up to one second 0 1 second intervals allowing a vend motor to continue running after the product has been dispensed SETTINGS This screen provides for turning some features on and off and for entering messages and data GENERAL VEND These options are more fully explained elsewhere in the manual Please note these features NO CHEAT and HOLD LOST CREDIT are enabled by default The PRIZE box default is zero If AMS SENSIT II GLASS FRONT VENDOR your vendor is so equipped turn on the PRODUCT SENSOR using the ENABLE box LANGUAGE Service mode will be displayed in the primary language only Customer messages will scroll the primary language first followed by the secondary MISCELLANEOUS The chiller temperature setpoint when the chiller will run is adjusted here NOTE AMS recommends an H amp S setpoint of 40 for vendors which are vending perishable food MACHINE S N The customer may enter any desired serial number in Machine S N Checking the Use for changer box will make the coin mechanism serial number match the machine DELAY SALES Must also be enabled and the time delay entered here in order to delay sales for the items selected at the Product Info screen CLOCK CALENDAR If n
53. direction the power cord should exit The cover will help prevent the power cord from being accidentally unplugged 3 Align the holes in the cover with the holes on the back of the machine install self drilling screws through the 6 holes in the cover Do not over tighten the screws 4 Install the wire tie that is attached to the power cord by inserting the locking tab into the hole in the cover 5 Plug the power cord into the wall outlet or grounding adapter CORDS EXITING DOWN AA Figure 4 1 Power Cord and Protective Cover 4 2 3 Mounting and Connecting Bill Validators and Card Readers The AMS vendor will support any NAMA approved Multi Drop Bus MDB bill validator or card reader Please read the device manufacturer s literature before proceeding 1 Always disconnect power to the control board before servicing 4 2 AMS SENSIT II GLASS FRONT VENDOR 2 the inside of the main door locate and open the access doors on the left side Locate the white plastic coin chute which leads from the coin slot on the front of the door Above the coin chute are 2 metal plates each fastened to a set of 4 threaded mounting studs which correspond to the mounting holes in the bill validator Either set of mounting studs may be used for a bill validator or card reader The lower mounting position is ADA approved for consumers with disabilities 3 Remove the four nuts that retain the steel cover panel Remove the steel
54. door to ensure NAMA requirements are being met AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 5 0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS Sensit Il vendors are highly configurable Practically any combination of wide and narrow columns can be set up on a tray Before changing the configuration of your trays make sure to order the parts you will need such as new helixes dividers or additional motors 5 1 SNACK CANDY AND FOOD TRAY 5 1 1 Removal 1 To remove the tray start with the tray pushed to its rearmost position Lift the back of the tray up and pull the tray forward about ten inches Reposition your hands to grasp the tray at its sides and slide the tray out If the tray is spaced close to the tray above it may be helpful to raise the front of the tray as you pull it free When removing a tray it is not necessary to disconnect the tray harness The harness is long enough that it will allow a removed tray to be placed on the floor without having to be disconnected 5 1 2 Installation 1 Before installing the tray make sure the black plastic covers are on the tabs on each side at the back of the tray To install the tray slide the tray all the way to the rear It will automatically drop into position Make sure the harness slack is draped to the outside of the rail 5 2 BOTTLE TRAY 5 2 1 Removal 1 Disconnect the harness inside the right column in the cabinet The connections are lab
55. e by pressing 0 Once all errors are cleared will be displayed Refer to the next section for a description of error codes their causes and solutions ERROR CODES CAUSES AND SOLUTIONS Top Level Sub Level I Error Code Code Causes Solutions XX JAM Remove any jammed products and test the JAMMED OUT OF SERVICE HS1 Jammed product in helix broken jammed helix adapter helix caught on tray or divider frozen motor or broken gearbox The internal temperature rose above 41 F for 15 minutes motor using TRAY SETUP in the service mode Refer to Section 7 5 The power was disconnected the door was not closed completely or the refrigeration system needs service cleaning Check clean screens Check operation of door switch Check DATA LOGS in service mode for more information 7 1 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR 7 3 3 Error Code Causes and Solutions Continued ERROR CODES CAUSES AND SOLUTIONS Top Level Sub Level Er Causes So The door was open too long warm product OUT OF The internal temperature did not reach Was loaded the goor was not closed SERVICE NONE 41 within 30 minutes after closing o Pletely power was out or the HS2 door refrigeration system needs service cleaning Check clean screens Check data logs in service mode for more information OUT OF The door was not closed properly or there is SERVICE NONE The door
56. e exceeds the NAMA specifications following the recovery period or during normal operation an error will be generated and the vendor will not allow further sales This protects the consumer 7 3 3 Error Code Causes and Solutions from purchasing spoiled food H amp S error codes are detailed in Section 7 3 The H amp S function can be tested by manually warming the temperature sensor to simulate the failure conditions Refer to the next section for testing the Temperature System H amp S 7 3 MACHINE ERROR CODES CAUSES AND SOLUTIONS 7 3 1 Viewing Top Level Error Codes To view top level error codes enter the service mode by pressing the mode switch located at the lower right corner of the control board ACCT DATA will be displayed if there are no errors or an error has been cleared whether corrected or not If the error message has been cleared but the cause has not been corrected the message can be re displayed by briefly turning off the power Use the keypad buttons to perform the following NEXT ERROR to view the next top level error code in memory 1 SUBLVL ERRORS to display any sublevel error codes including MDB devices 0 CLEAR ERROR to erase the error code from memory first correct the error 7 9 2 Viewing Sub Level Error Codes To view the sub level error codes press the 1 key while the top level error code is being displayed Correct the condition which caused the error first then clear the error cod
57. eck for proper installation Support the tray to prevent falling if the rails are not properly engaged Visually inspect the rails and gently pull the front of the tray side to side to make sure the rails will not disengage Inner Rail Attached to tray Ball Carrier Tray not shown for clarity Figure 5 1 Bottle Tray Rails 5 3 TRAY VERTICAL POSITIONS The trays can be adjusted to different vertical positions in 1 inch increments To reposition a tray use the following steps 5 3 1 Removal 1 2 3 Remove the tray for access to the support rails Remove the screw located at the front of each rail The front of the rail can now be lifted upward and disengaged from the vertical column Pull forward to disengage the rail from the slots at the back of the cabinet Use these same steps for the other side 5 1 L0071 Rev M 5 3 2 Installation 1 reinstall the rail in the new position locate the rear slots that will be used 2 Then push the two tabs at the back of the rail into the appropriate slots 3 Engage the hooked tabs at the front of the rail into the appropriate rectangular holes and pull down 4 Make sure the rail is level 5 Align the round hole in the rail with the hole in the column and replace the screw 6 Use these same steps for the other side 7 Reinstall the tray making sure the harness is routed over the top of the rail and all slack is draped to the outside of t
58. eckto see if the base under the evaporator drain pan is the non freezing type which has two large rectangular vent holes formed in its longest side If the base is made without these large holes contact AMS to arrange for a Non Freezing Evaporator Drain Pan Kit refer to Kit Drawing 21351 7 Look for the source of excess moisture 8 Look for broken or leaking product Dispose of it and clean up the liquid 9 Inspect the vend hopper and clean it of liquids and broken containers 10 Check to make sure the vend hopper door doesn t hang open 11 Check that the gasket of the chiller housing is securely contacting the cabinet and is sealing it on all sides 12 Check to ensure the sealing putty is firmly in place around the two openings on the rear right hand edge of the chiller housing Use more putty if it is missing or is not enough 13 Check the door gasket around the cabinet opening It should be intact 14 Check to see if the door closes squarely on all four sides and the lock draws the door firmly against the gasket 15 After the evaporator coil has been defrosted clean up any water inside the cabinet 16 Close the door AMS SENSIT II GLASS FRONT VENDOR 17 Plug in the vendor and allow to cool down before loading perishable products 8 9 TESTING THE TEMPERATURE SYSTEM Health and Safety Enter the service mode refer to Section 6 0 2 Press until the Temperature section appears then press 2 to vi
59. efore cooling data is available RECEIVE AUDIT is used to collect standard information Collected data will be displayed in the Audit Data block SEND FLASH is used to update the software used by the vendor control board electronic transfer of the software eliminates the need to replace chips RECEIVE FLASH is used to download the software used by the vendor control board for other uses electronic transfer of the software eliminates handling chips TOOLS Primarily used during the initial startup to determine if the serial cable is connected to the correct COMM port You may also un synchronize the settings clock with the internal clock in your computer but this is normally enabled 8 10 5 Program Screens The AMS Utility programs are located in a column on the left side of the screen PRODUCT INFO This screen allows selections and entries to be made at an individual product level SELECTION ID Identifies the tray and column PRODUCT NAME This feature is not available through the vendor keypad Up to a 16 digit entry in this field will be briefly shown on the display when this selection is made on the vendor An example entry may be Ice Cold when a soda has been selected PRICE The maximum price is 199 95 for US applications or 3999 base units if referencing the scale factor It should be a multiple of the lowest denomination coin used but if not the control will round up to the next highest price that can be represente
60. eled corresponding to the letter of the tray A F Push the connector out through the hole in the back of the column Pull the tray out until it stops Carefully pull the harness up on top of the tray Locate the slide rail release levers on both sides of the tray There should be an arrow indicating which way to push to release the levers Note that the lever direction on the right side is opposite the direction on the left side Push the release levers in the directions indicated and simultaneously pull on the tray Be sure to push the extended slide rails back into the cabinet before closing the door Otherwise the slides may be damaged 5 2 2 Installation CAUTION An incorrectly installed tray can disengage from the rails and fall when extended It is recommended that installation be performed by at least two people Fully extend the slide rails in the cabinet and hold in position Move the ball carriers out to the ends of the slide rails refer to Figure 5 1 and hold in position Route the tray harness over the rail in the cabinet and into the right column Connect the tray harness to the appropriate receptacle Align the rails on the sides of the tray with the extended slide rails and insert Continue to hold the ball carriers and slide rails in place until the rails on the tray are firmly engaged in the ball carriers Push the tray in completely to lock the rails together Carefully extend the tray to ch
61. ensed since last reset Value of cash manually dispensed since last reset Value of cash dispensed since initialization Value of cash manually dispensed since initialization Number of DEX reads performed since initialization Number of door openings since initialization Value of cash discounts since last reset Value of cash discounts since init Number of cash discounts since last reset Number of cash discounts since init Value of cash overpay since last reset Value of cash filled since last reset Value of cash filled since initialization Control board serial number Control board model number Control board software revision Value of card sales since initialization Number of card vends since initialization Value of card sales since last reset Number of card vends since last reset Value credited to card since initialization Value credited to card since last reset Value of card discounts since last reset Number of cashless discounts since last reset Value of card discounts since initialization Number of cashless discounts since init L0071 Rev M 10 1 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR EA401 EA402 EA403 EA701 EA702 EA301 EA302 EA303 EA304 EA305 EA306 EA307 ID101 ID102 ID103 ID107 3108 3401 10402 10403 101 102 201 202 203 204 205 206 207 208 401 201 202 203 204 205 207 208 VA101 VA102 VA103 VA104
62. er the control sends a 24VDC signal to the refrigeration relay The energized relay closes to complete the high voltage circuit that powers the compressor and the condenser fan 3 If the compressor should overheat a thermal overload removes power to the compressor until it has cooled 4 To protect against evaporator freeze up after one hour of continuous running the compressor will be shut off for 7 5 minutes to allow for defrosting 5 When the temperature in the cabinet reaches 4 F cooler than the temperature setting the control de energizes the relay breaking the circuit powering the compressor 6 The control will also shut off the compressor if the door is opened This is to prevent the refrigeration unit from freezing up 7 After the compressor has shut down the control will wait until the compressor has been shut down 3 minutes and if applicable the door has been closed 10 seconds before restarting the compressor The delay allows pressure in the system to equalize 3 6 TRAY RAILS The rails are located inside the cabinet and are used to support the trays The rails are adjustable up and down in 1 increments Refer to Section 5 3 Tray Vertical Positions 3 7 TRAYS 3 7 1 Vend Motors The vend motors are snapped into mounting holes on the back of each tray Each column has one vend motor which is driven by 24 VDC from the control board Motors on snack trays do not have a conventional home position Switch which would nor
63. er is located on the outside of the right rail mount near the refrigeration unit power outlet Fuse holders for older models can be located in the middle of the service door on the back of the main door It contains a 3 amp fast blow fuse to protect the 24 VAC power supply to the control board A spare fuse is located in the front of the fuse holder The fuse holder is opened by pressing on the indicated side and pulling The fuse holder can be used to disconnect power to the control board when MDB devices are being connected or disconnected when the board is being serviced or before any wiring harness is connected or disconnected 3 8 2 Transformer The transformer reduces the input voltage to 24 volts AC for the control board 3 8 3 RF Filter The filter removes electrical noise from the power supplied to the 24VAC transformer to prevent interference with operation of the control board and software 3 8 4 Relay The relay uses a 24 VDC signal from the control board to close the relay and supply power to the refrigeration unit 3 8 5 Ballast The ballast provides the necessary power to the fluorescent lamp in the door 3 8 6 Power Distribution Harness The power distribution harness splits the incoming power into individual leads for the high voltage components 3 8 7 Ground Ground is made through the use of grounding studs or screws at the lower back wall of the right mount Earth ground and individual ground wires from the high
64. ew the current set point The temperature will be displayed in both Fahrenheit and Celsius Setpoint of the vendor must be 41 or lower for the H amp S option to be enabled 3 At this point the sensor can either be temporarily disconnected causing the controller to assume a temperature of 120 F 49C or relocated outside the cabinet Relocating the sensor outside will allow the sensor to be tested as well Figure 8 3 Temperature Sensor 4 The sensor is mounted to its bracket using two spring clamps refer to Figure 8 3 To remove it first unwrap the sensor wire from the two slots in the bracket and then slide the sensor out of the two spring clamps 5 If the sensor is relocated outside the vendor carefully close the door and allow the sensor bulb to exceed 41 when the door is closed The temperature may be monitored by pressing the button the sensor bulb has a 20 25 second response delay to minimize hysteresis error before the correct temperature is displayed 6 30 minutes after the door is closed and the temperature exceeds 41 F the display should read OUT OF SERVICE HS2 The vendor will not vend products until the door is opened and the error is cleared refer to Section 6 1 7 After testing remount the temperature sensor on the two spring clips and carefully re wrap the sensor wire in the two bracket slots ensuring the wire is not caught or pulled and is not pinched when the door is closed 8
65. g of software into the PC or the vendor configuring the vendor software as required or downloading of selected history files shut down in the following order Save the configuration file for future use Unplug the cable from the vendor control board Unplug the vendor The AMS Sensit II Utility may be left on the PC as convenient Change to other programs or shut off the PC as desired ON NOTE Different or special configuration files can be made up and saved for future use NOTE The method of startup and shutdown can be modified to allow changing the software and configuration in multiple vendors 8 10 8 Errors This software has been tested on Windows platforms from 98se to XP However should errors occur the lower left corner displays the current error and can help eliminate problems BOOT LOAD 1 22 is displayed when the vendor is powered up while connected to the PC running this L0071 Rev M software Disconnect power to the vendor unplug the cable and restart the vendor UNEXPECTED APPLICATION RUNTIME ERROR DESCRIPTION PORT ALREADY OPEN occurs when this software is started while connected to the vendor the cable is connected to the wrong serial port or the PC is looking in the wrong place Go to Tools Preferences Comm Settings and select a different port Then restart NO RESPONSE occurs when there is no connection at one end of the cable Usually this occurs when the plug is not
66. ginal locations 2 Never make unauthorized modifications to any part of the vendor 3 Always replace components that are worn broken or otherwise unfit for use 4 Never use unauthorized parts or use parts for anything other than their intended application 2 3 TEST STANDARDS AMS vending machines bearing the ETL mark have been tested for compliance with one of the following standards 2 3 1 Standard for Refrigerated Vending Machines ANSI UL 541 6th Edition 10 30 03 and the Standard for Refrigeration Equipment CAN CSA C22 2 No 120 3rd Edition 2 3 2 Standard for Safety for Vending Machines ANSI UL 751 6th Edition 10 3 03 and the Standard for Vending 2 2 Machines Consumer and Commercial Products CAN CSA C22 2 No 128 95 AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 3 0 VENDOR SYSTEMS AND COMPONENTS 3 1 SENSIT II SYSTEM THEORY OF OPERATION 1 The Sensit system is comprised of three elements the emitter the detector and the control logic The emitter is a circuit board with infra red emitting LED s located on one side of the hopper On the opposite side of the hopper is a circuit board with infra red detectors that measure the intensity of the light The emitter the detector and the control board controls the performance of the vending operation 2 When a selection is made the vend motor will begin to run After several seconds if no product falls in the hopper the motor will be stopped the
67. he rail 5 4 TRAY COLUMN POSITIONS Bottle tray column dividers are fastened in place and cannot be adjusted The tray columns used for snacks candy and food can be configured by the user to 5 to 10 columns wide for 39 cabinets or 4 to 8 columns wide for 35 cabinets for these trays Typically the vend columns are set to single 2 66 or double 5 32 width to be used with the standard small or large helixes respectively Single and double width columns can be configured in any arrangement on the tray by following the procedure below Plan your tray arrangement before beginning to determine which extra parts may be required Contact your distributor to order the necessary parts 1 Disconnect the harness and remove the tray Place the tray on a flat stable work surface 2 Reposition remove or add tray dividers in the desired locations To remove the divider push rearward then lift Reverse the procedure to reinstall 3 It may be necessary to remove a motor and helix in order to install some dividers Pull forward on the helix to remove it from the motor Press down and rearward on the top motor tab to remove the motor from the tray 4 Reposition the motors to the center of each vend column using the upper mounting position for the large helix and the lower position for the small helix It may be easiest to disconnect the motors from the harness first 5 The harness has 8 or 10 sets of motor connections depending on the
68. helix push the bottom out first refer to Figure 5 2 An incorrect loading may cause the bag to fall top first which could lead to a hang up Loading left corner first prevents the product from falling top first Incorrect Correct Figure 5 2 Large Bag Vending 5 14 TALL PRODUCT VENDING Place tall narrow products in a column with a candy pusher bar Typically these are installed in columns 9 and 0 on the candy trays Rotate the bar upward or downward to the desired position It should hold the product upright but not pinch or bind the product 5 15 CANDY PUSHER BAR INSTALLATION The candy pusher bar is an adjustable bar that mounts to any tray divider to keep tall candies from falling L0071 Rev M sideways refer to Figure 5 3 Four pusher bars are provided with the standard glass front vendor 1 Snap the pusher bar into the retainer 2 Rotate the pusher bar to accommodate the product TRAY DIVIDER RETAINER PUSHER BAR Figure 5 3 Pusher Bar Installation 5 16 1 5 HELIX TRAY ADJUSTMENT AND LOADING 5 16 1 General Information Some vendors are equipped with a 1 5 Helix Tray designed to vend small candy gum and mint packs The 1 5 Helix Tray can also be ordered separately for new installations refer to Section 11 for installation kits 5 16 2 TRAY ADJUSTMENT AND LOADING As delivered from the factory there are two wide columns for products such as Life Savers and two narrow columns for prod
69. ive free product Sensit system must be receiving the normal amount of light before the vendor will dispense any product 4 Opening the door of a cold vendor will cause some condensation to form inside The Sensit system will not allow vending until this fogging clears normally within a few minutes of closing the door 1 2 HEALTH AND SAFETY 1 2 1 H amp S Specifications AMS vendors intended for vending perishable products VISI DINER BOTTLE and FOOD COMBO and MILK meet NAMA requirements for refrigerated food vending machines As of this writing the NAMA specifications for perishable food product vendors require that the temperature in the vendor must cool to 41 within 30 minutes of closing the door or an error will be generated and the vendor will not allow sales note that Delayed Sales has no effect on this 30 minute cool down period This is to allow a recovery period following loading however all products should be chilled prior to loading After the 30 minute cool down requirement has been met if the temperature in the vendor exceeds 41 F for more than 15 minutes an error will be generated and the vendor will not allow sales 1 2 2 H amp S Software To meet these requirements all AMS refrigerated food vendors have control software with a built in Health amp Safety H amp S function The H amp S function is activated automatically when the temperature is set to 41 or below Unless otherwise spe
70. laced with VCB or VCF 1 3 2 Serial Number and Date Code Breakdown refer to Figure 1 1 Sequential Production Number 1203 1010 C5 Production Run Number Quarter ABCD Year Example 1203 1010 C 4 would be translated as seguence number 1203 of production run 1010 manufactured in the third quarter C of 2005 The Production Run Number of machines built in the U S starts with the number 1 or any odd number The Sequential Production Number of machines built in Mexico starts with the number 0 or any even number 1 4 GENERAL SPECIFICATIONS 1 4 1 Operating Environment AMS vendors are designed for indoor use only Indoor temperatures must be between 33 F 1 C and 110 43 Maximum temperature for vendors with perishable food is 100 F 38 The vendor should not be located in an area where it may be subjected to a water jet or rain 1 2 AMS SENSIT II GLASS FRONT VENDOR 1 4 2 Cabinet Physical Dimensions Model 35 refer to Figure 1 2 33 3 4 W x 72 H x 36 D 89 cm x 183 cm x 91 cm 1 4 3 Cabinet Weight Model 35 Snack Apx 567 Ibs 257 kg w chiller 674 Ibs 306 kg Apx 640 Ibs 291 kg Apx 686 Ibs 312 kg VCB Visi Combo VCF Visi Diner and Milk 1 4 4 Unit Capacity Model 35 Refer to Section 1 5 Capacity depends on configuration 120 units min 1152 units max 1 4 5 Cabinet Physical Dimensions Model 39 refer to Figure 1 3 39 W x 72 H x 36 D 99 cm x 183 cm x 91 cm 1 4 6 C
71. mally stop the motor after a 360 rotation Instead they will stop when the sensor has detected a vend whether the rotation has been more or less than 360 Refer to Section 4 2 6 and Section 5 11 3 7 2 Helixes There are typically three sizes of helixes in a vendor approximately 2 5 8 3 and 4 in diameter There are several pitches available in each size The pitch is determined by counting the number of product openings in the helix Refer to Section 1 5 Standard Helix Configurations and also in Section 5 AMS SENSIT II GLASS FRONT VENDOR 3 7 3 Divider The divider separates product columns on the tray Two horizontal slots in the divider allow for the installation of a candy pusher To remove the divider push rearward and lift To install insert the rear tab in the desired slot push rearward and then down Make sure the locking tabs on the bottom have engaged their respective slots and pull forward 3 7 4 Candy Pusher Bar The candy pusher bar keeps candies pushed to one side of the column This is typically used with tall candy bars The candy pusher bar is removed by pulling the bar free from the plastic clips To reinstall it is easiest to press the bar into the clip using pliers Refer to Section 5 16 Pusher Bar Installation 3 8 ELECTRICAL PANEL The electrical panel is located in the recess formed by the right rail mount on the right side of the cabinet behind an access panel 3 8 1 Fuse Holder The fuse hold
72. may be set to end at 6 00 a m the following day 6 Starting with Sunday press 1 to select if time period 1 blocking will be ON or OFF Select 2 to continue with the next day of the week 7 NOTE Sales blocking as set in the vendor may be turned ON and OFF by turning one or more days of the week ON or OFF ALL SELECTIONS 1 To block all selections in the vendor in time period 1 select YES for ALL SELECTIONS L0071 Rev M 2 To choose different selections to block in time period 1 select NO Choose the combination of selections to block as desired Any combination of tray and column may be blocked for example trays 3 4 and 5 and selections 61 62 and 66 3 Inthis Selection Entry display enter the number of the first selection For example choose 25 4 The display will show 25 and if it is blocked or exempt 5 Press the number 9 on the keypad anytime to Switch 25 from being blocked to being exempt or back again 6 Press on the keypad to exit without saving and return to the previous display 7 Press on the keypad to show the next display for selection 25 8 Press again to save selection 25 as blocked or exempt as was displayed 9 Press 1 to save ALL of 22 tray as blocked or exempt 10 Press 2 to save ALL selections in the vendor as blocked or exempt 11 Press to exit and return to the previous display After a short time without any keystrokes the contr
73. model The first set of connections at the end of the harness farthest away from the connector is position 1 followed by 2 3 and so on The last set nearest to the wire connetor is position 8 85 cabinets or 0 39 cabinets Starting at the left side of the tray attach the harness connectors to the motors in order For double columns use the even numbered connection and disregard the odd numbered connection Example If the first column on the left is double width disregard position 1 and attach the connectors for position 2 Each set of connectors has a wide and a narrow connector corresponding to a wide and a narrow tab on the back of the motor 6 Place the correct label in front of each column according to the motor connections used 7 Reconnect the harness routing it over the rail and through the back of the column 8 Reinstall the tray 5 2 AMS SENSIT II GLASS FRONT VENDOR 9 After changing the tray configuration it will be necessary to reconfigure the motor matrix Refer to Section 4 2 6 Configuring Motors 5 5 CHANGING DIVIDERS 1 Toremove push rearward on the divider as far as it will go then lift it up and out of the tray 2 Reverse the removal procedure to reinstall 5 6 CHANGING HELIXES Each helix is snapped into an adapter which snaps into the column motor To remove a helix from the column grasp the helix about one turn away from the motor and pull straight out sharply Do not remo
74. n the snack tray The lower and upper positions are used for the small and large spirals respectively AMS SENSIT II GLASS FRONT VENDOR 1 To remove press down and rearward on the top mounting tab then pull the lower mounting legs out of the mounting slots 2 Reverse the removal procedure to reinstall 5 11 BOTTLE ALIGNMENT DEVICE The bottle alignment device will in some cases inhibit the rotation of bottles as they are vended It has two uneven length legs It can be installed with either leg on top depending on which works best 1 To remove the bottle alignment device remove the screws from the underside of the tray that hold it in place 2 Toreinstall reverse the removal procedure 5 12 BOTTLE TIPPER BAR The bottle tipper bar is typically used with carbonated beverage bottles The bottles have a dimpled bottom which permits them to straddle the spiral and stand upright The tipper bar restrains the top of the bottle so that it falls bottom first rather than tumbling off the tray 1 To remove bow the bar until one end can be pulled free from the support bracket Take care not to lose the plastic bushings in the supports 2 Toreinstall reverse the removal procedure 5 13 AVOIDING PRODUCT HANG UPS Avoid large products such as chips from hanging up between the tray and the glass by loading them left corner first into the helix The bottom left corner of the bag should be in front of the helix to let the
75. nd a capillary tube then travels into the refrigerated part of the cabinet The restriction created by the long narrow capillary tube controls the rate at which the liquid refrigerant enters the evaporator Lower pressures in the evaporator allow the liquid to evaporate which lowers its temperature The evaporator fan forces air across the evaporator where it is cooled by transferring heat to the refrigerant The warmed gaseous refrigerant is then sucked through an accumulator which traps any liquid refrigerant and allows it to evaporate before entering the compressor The refrigerant is then sucked into the compressor to be compressed completing the cycle 3 5 2 Temperature Control 3 2 AMS SENSIT II GLASS FRONT VENDOR The evaporator fan runs continuously to circulate air within the cabinet A temperature sensor located near the evaporator measures the temperature of air entering the evaporator When this temperature is above the temperature setting in the control the compressor and condenser fan are turned on When the temperature falls to 4 F below the temperature setting the compressor and condenser fan are turned off Refer to Section 6 5 for setting the temperature 3 5 3 Refrigeration Controls 1 The refrigeration system is operated through the control board A temperature sensor in the cabinet relays the current temperature to the control 2 If the temperature is above the setting that has been programmed in by the us
76. nt card CARD TAMPER Consult card reader manual or manufacture READER en Check MDB harness connections SERVICE Consult card reader manual or manufacturer READ ERROR Reader failure Consult card reader manual or manufacturer ac Check MDB harness connections JAMMED CARD _ Card is jammed Clear the jammed card from the card reader 7 2 AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 3 Error Code Causes and Solutions Continued ERROR CODES CAUSES AND SOLUTIONS Top Level Sub Level eworcode cum PROD SENSOR NONE The product sensor is blocked or disconnected Remove any products or other objects in the bottom or in sensor openings in ends of the delivery bin Check sensor harness connections SENSIT NONE The vend sensor is blocked or lens Remove any obstructions from the path of the BLOCKED is fogged sensor SENSIT E DISCONN D NONE The vend sensor is disconnected Check all sensor harness connections 7 5 CLEARING JAMMED MOTOR If one or more motors and helixes become jammed the motor s will be displayed as a sublevel error under Motor Jammed Energized vend motors can turn a helix with considerable torque creating a possible entrapment hazard Disconnect power to the vendor or control board before freeing a jammed helix or motor Always restrain or block the helix before freeing a jammed or caught product CAUTION Use caution when freeing jammed prod
77. o product selections in each of 10 groups and a total price In any group change the price then select any product button to display the assignment chart Select the two products to be grouped for that price Select APPLY to enter this group into the ValuVend program and return to the first screen to allow making additional selections DATA LOGS The screen is used to view and print the four logs Power Door Temperature and Cooling In order to view the first three select Comm Receive Data Logs at the ToolBar Print a log by right clicking anywhere in the data then select Print Log AMS SENSIT II GLASS FRONT VENDOR AUDIT DATA This screen displays the standard information stored in the controller To access this data select Comm Receive Audit Accessing this information will reset the resetable counters and will register in the EA field which is a history of reads 8 10 6 Software Operation To upload to the vendor 1 Go through all the screens and configure all settings and entries as desired 2 Savethe completed configurations 3 Select SEND FLASH 4 Amessage will come up on the screen asking Would you like to preserve current configuration Selecting YES will maintain all the pricing messages ect currently on the vendor Selecting NO will upload the new configuration data to the vendor The upload will start automatically 5 Ina few minutes the upload will be complete 8 10 7 Shutdown After loadin
78. ol will save entries as is and return to the Selection Entry display 12 After saving these selections will be blocked as set for time period 1 13 Return to 1 4 SET PERIODS and chose time period 2 Follow the same steps as given above for time period 1 The time of day the days of the week and the selections can be different from time period 1 All four time periods may be different from others 14 The settings in sales blocking may be changed at any time by selecting the time period and changing the time of day day of the week and selections 6 11 CLOCK SETTINGS 1 TIME AND DATE Enter the current time and date This information will be used for data logs and error records 2 DAYLIGHT SAVINGS The factory default is N for no If set to Y the time is automatically adjusted for Daylight Savings Time 3 DISPLAY CLOCK The factory default is Y The current time will appear on the display beneath the scrolling message when the vendor is not in use 4 12 24 FORMAT The user can choose to display the time in 12 hour or 24 hour military format The factory default is 12 hour format 6 12 FREE VEND The factory default is N for no The vendor can be quickly set to vend all products for free Prices are ignored while FREE VEND is enabled The original prices will be restored when FREE VEND is turned off 1 VIEW EDIT The current setting is displayed and the user can change the setting A warning will
79. on Value of all paid sales since last reset Number of all paid sales since last reset Value of discounted paid vends since init Number of discounted paid vends since init Value of discounted paid vends since last reset Number of discounted paid vends since last reset Value of all free vends since initialization Number of all free vends since initialization Value of all free vends since last reset Number of all free vends since last reset AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 11 0 OPTIONAL EQUIPMENT Part No 21564 Kit 1 5 Helix Tray Reduced Depth 35 Part No 21565 Kit 1 5 Helix Tray Reduced Depth 39 A four selection helix tray that mounts below the bottom tray Part No 20449 Kit Candy Pusher The candy pusher is an adjustable bar that mounts to any tray divider to keep tall candies from falling sideways Four of these are provided with the standard glass front vendor Part No 20450 Kit Helix Splitter The helix splitter is a plastic divider that can be inserted into a small helix to divide each coil into two product openings thereby doubling product capacity The helix splitter works best with narrow products such as Life Savers Part No 20535 Kit Cup Rail Small Helix Part No 20536 Kit Cup Rail 4 Helix Part No 20723 Kit Cup Rail 3 Helix The cup rail is a flat plastic bar that can be placed inside the helix to provide a flat surface for rigid flat bottomed packages that otherwise
80. onnector Check harnesses Tray selection continues to turn Home switch option used in older afer A successtulvend style Gum and Mint trays Assy Set Home Switch to OFF 20668 may be set to ON Adjust switch for positive contact with door Door switch is not working Close door tightly Replace defective door switch Replace defective door switch harness Bottom Air Vent Screen Blocked Clean obstruction or dirt from bottom screen Check for air leaks Replace evaporator switch Defective temperature sensor Replace temperature sensor Adjust switch for positive contact with door Check evaporator fan switch harness connection Door switch is not working Temperature setting in the control Reset temperat resettin Refrigeration unit not running board is set too high p 9 Refrigeration Connect refrigeration relay harness disconnected Inoperative Relay Check for low voltage and high voltage Defective refrigeration relay Replace relay Over pressure timer Allow 3 minutes for system pressure to equalize then try again Shu dom Check for a failed evaporator fan motor If it has failed replace the evaporator fan motor Evaporator frozen AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 8 0 MAINTENANCE 8 1 REPLACING THE PROGRAM CHIP Occasionally it may be necessary to replace the program chip to take advantage of new software features Please note that after replacing the chip it will be necessary to rep
81. ose clothing and tools away from fan blades 2 Never insert hands or tools into concealed areas 3 Always replace protective covers after service 2 2 4 Helix Motion and Jamming Energized vend motors can turn a helix with considerable torque creating a possible entrapment hazard Also turning helixes may eject tools or other objects left on trays A helix that is jammed or caught can store energy as it binds which can cause it to twist or spring outward suddenly even if power is disconnected Use caution when freeing a jammed helix 1 Always disconnect power to the vendor or control board before servicing the vend motors 2 Always check for proper fit when loading products in helixes to avoid jamming 3 Always restrain the helix before freeing a jammed or caught helix 4 Always wear hand and eye protection when servicing the vendor 5 Always keep hands hair loose clothing and tools away from moving parts 2 2 5 Refrigerant Release The refrigeration system is pressurized and sealed at the factory Puncturing or cutting any component in the System will cause refrigerant gas and liquid to be propelled out of the system creating an immediate physical hazard Use caution to avoid accidentally opening the refrigerant System 2 1 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR It should also be noted that releasing refrigerant to the atmosphere is a federal crime and is punishable by law Any service work requiring the
82. ot current reset the time and day month year ENERGYSENSIT Settings for the power savings program for refrigeration and lighting may be made here and the two programs turned on and off NOTE Setting the chiller setpoint to 40 F enables H amp S and will disable the refrigeration power saving selection The lighting power saving feature is not affected USER MESSAGE may be up to 50 characters including lower case and additional punctuation marks not available through the keypad BLOCKING This screen displays four periods during the day when sales will be disabled Note that Sales Blocking and Delay Sales are used for different purposes For each period select the start time end time and day of the week Then select any number of tray and column combinations to block in that period The default is all selections are blocked TRAY This screen provides a way to link motors for space to sales applications MASTER LINKED Check Master for the left most selection and Linked for as many as desired directly to the right of the Master Linked selections are vended sequentially for better product rotation Whatever price is set for the Master will be used for any linked motors HOME SWITCH Enable the Home Switch for the older Gum amp Mint trays that use a switched vend motor If the vendor is equipped with 1 5 helix trays these should be disabled VALUEVEND This screen displays response time default of 30 seconds tw
83. ottle And Food Combo 241 UNITS 197 UNITS Available Helix Sizes 3 Inch 76mm 21336 6 Pitch 3 1 2 88mm Opening Bottle Milk Trays Only 4 Inch 102mm 21465 05 5 Pitch 3 1 4 82mm Opening 21465 07 7 Pitch 2 1 2 63mm Opening 21465 10 10 Pitch 1 3 4 44mm Opening 1 6 Patent Disclosure This vendor and or certain of its components are covered by one or more of the following U S and International patents U S patents 6 041 962 6 145 699 6 202 888 6 384 402 6 794 634 Canadian patent 2 329 314 AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 2 0 SAFETY 2 1 COMMITMENT TO SAFETY Automated Merchandising Systems Inc is committed to designing and producing a safe product As with all electrical or mechanical pieces of equipment potential hazards exist It is the intent of Automated Merchandising Systems through this manual and service technician training to alert individuals who will be servicing our equipment to these potential hazards and to provide basic safety guidelines To reduce the risk of serious injury or death please read and follow all warnings in this manual It is important that we point out that these warnings are not comprehensive Automated Merchandising Systems can not possibly anticipate all of the ways that service may be conducted nor all of the possible safety hazards that may result from service Therefore at all times we urge you to beware of hazards such as electrical
84. peration the vendor must be level 1 Onthe bottom of the vendor are four 4 threaded leveling legs located at the corners of the cabinet and a fifth support screw under the door Before beginning be sure that all five leveling legs are screwed in completely 2 With the door closed and locked check the four main legs and adjust any leg that is not contacting the floor Make sure the support screw under the door is all the way up and is not contacting the floor at this time 3 Place a level on top of the cabinet and check for horizontal from side to side 4 Adjust the leveling legs on the low side one turn at a time until the cabinet is level 5 Repeat the last two steps to level the vendor front to back 6 After the vendor is level adjust the support screw under the door until it contacts the floor 4 3 4 False Leg Installation WARNING The False Leg helps to prevent the machine from tipping forward when the vendor door is open and one or more bottle trays are extended Failure to install the false leg on vendors with bottle trays may result in serious to Figure 4 2 9 x SSN SN lt RR SSR PRECAUCI N DO NOT Fraser MORE THAN ONE TRAY AT A TIME TO PREVENT TIPPING NO SACAR M S DE UNA CHAROLA A LA VEZ PARA PREVENIR UNA CAIDA Figure 4 2 Tip Over Warning CAUTION Wear gloves edges may be sharp Always wear eye protection when servicing vendor TOOLS REQUIR
85. rogram chip is changed or if the configuration of motors or trays is changed 4 3 ON SITE INSTALLATION 4 3 1 Remove the Shipping Boards 1 Split the shipping boards by inserting a crowbar into the slots at either end 2 If necessary lift the vendor to remove the broken boards using properly rated equipment Do not tilt the vendor Do not attempt to lift the vendor with a 2 wheel hand truck 4 3 2 Placing the Vendor in Location 1 Place the vendor within 5 feet of the designated power outlet The power outlet should be accessible when the vendor is in position and the ventilation opening in the back of the vendor must be clear of obstructions 2 Forrefrigerated models allow at least 4 inches between the wall and the back of the vendor for air circulation 3 Make sure the vendor does not block walkways or exits 4 Do not place the vendor in a location where it can be struck by vehicles 5 Leave atleast 18 inches between a wall and the hinge side of the vendor to prevent the door hitting the wall when opened or use a protective wall bumper Ata minimum the door must open wide enough to allow the trays to be pulled out 6 The vendor is designed to meet ADA guidelines for persons in wheelchairs using a parallel approach side of wheelchair adjacent to front of vendor Make sure there is adequate room to maneuver a wheelchair into this position in front of the vendor L0071 Rev M 4 3 3 Leveling the Vendor For safe o
86. rogram prices and any other variables such as option settings and blocking times that have been changed from the factory settings The motors will need to be reconfigured The Product Sensor option if used will need to be set to Y and if the 1 5 Helix Tray is installed the home switch in tray setup will need to be set to N Disconnect the power to the control board by using the power switch located on the right rail mount above the refrigeration unit power outlet The fuse holder for older models can be located in the middle of the service door on the back of the main door 2 Locate the program chip refer to Figure 8 1 3 Insert a chip removal tool in one of the slots located at the corners of the socket and pry the chip from the Socket Note that the chip has one chamfered corner which corresponds to a chamfer in the socket 4 Press the new chip in place making sure the chamfer is correctly oriented and the wires on the chip line up with the connections in the socket 5 Reconnect the power to the board and check the software revision number The revision number will be displayed for several seconds after connecting the power 6 Configure the motors program the prices and re enter any other desired settings Refer to Section 6 0 Service Programming 9 14 J n PR00 SEN DISPLAY T CONTROL BOARD gr PROGRAM CHIP 5106100 xnv er 11
87. rs displayed does not match the number of motors in the vendor press 1 0 to jog all the motors in the vendor 4 Watch the display for missing motors that should be connected 4 2 7 Installing Price Labels After determining the product placement install the price labels The labels are shipped in the envelope with this manual 1 Insert the bottom edge of the label in the lower groove of the extrusion on the front of the tray L0071 Rev M 2 Carefully press in on the the label until it bows enough to snap into the top groove of the extrusion 3 4 2 8 Setting Prices After product placement and installation of the price labels set the prices into the vendor refer to Section 6 6 Price Settings 1 Toenter the service mode press the mode switch on the control board refer to Figure 3 1 or the decal inside the access door for the location of the mode switch 2 Using the key scroll through the menu to PRICE SETTINGS 3 Pressthe selection for which you want to set the price example A 2 4 Press 9 to edit change price 5 Enter the price and press to save the new price Tip press 1 to set the whole tray to that price or 2 to set that price for the entire vendor 6 Press the mode switch or close the door to exit service mode 7 The prices as set will be maintained by the vendor even if there is a power failure or if the machine is unplugged however prices will need to be reset if the p
88. rte oi p aula AMS 39 640 611 UNITS a pe ra ve ro a ve o a vet etapa oo on AMS 39 645 731 UNITS AMS 39 650 839 UNITS AMS 39 655 955 UNITS Bere ee EE CICER CE AMS 39 660 1060 UNITS 1 10 Available Helix Sizes 2 Inch 63mm 20120 07 7 Pitch 2 5 8 66mm Opening 20120 10 10 Pitch 1 7 8 47mm Opening 20120 12 12 Pitch 1 5 8 41mm Opening 20120 15 15 Pitch 1 1 4 31mm Opening 20120 18 18 Pitch 1 25mm Opening 20120 24 24 Pitch 3 4 19mm Opening 4 Inch 102mm 21465 05 21465 07 21465 09 21465 10 21465 12 20465 15 5 Pitch 3 1 4 82mm Opening 7 Pitch 2 1 2 63mm Opening 9 Pitch 2 50mm Opening 10 Pitch 1 3 4 44mm Opening 12 Pitch 1 1 2 38mm Opening 15 Pitch 1 1 4 31mm Opening 1 5 7 Model 39 VCB Visi Combo AMS SENSIT II GLASS FRONT VENDOR Model 39 VISI COMBO 386 UNITS Available Helix Sizes 2 V Inch 63mm 20120 07 7 Pitch 2 5 8 66mm Opening 20120 10 10 Pitch 1 7 8 47mm Opening 20120 12 12 Pitch 1 5 8 41mm Opening 20120 15 15 Pitch 1 1 4 31mm Opening 20120 18 18 Pitch 1 25mm Opening 20120 24 24 Pitch 3 4 19mm Opening 3 Inch 76mm 21336 6 Pitch 3 1 2 88mm Opening Bottle Milk Trays Only 4 Inch 102mm 21465 05 5 Pitch 3 1 4 82mm Opening 21465 07 7 Pitch 2 1 2 63mm Opening
89. s to see the following options for testing multiple motors 1 JOG ALL All motor positions in the vendor will be tested Each motor will be turned only a very small amount so that products loaded in the vendor will not be dispensed The display will show the number of the motor being jogged or it will show a message that a motor is missing 2 JOG TRAY All motor positions on the selected tray will be tested The display will show the number of the motor being jogged or it will show a message that a motor is missing 3 CHECK JAMMED The control will attempt to run each motor that has caused a jammed motor error The status of the motor will be displayed afterward 6 7 2 Link Motors The user can link adjacent selections of the same product on the same tray The leftmost linked selection is the master selection All other linked selections are vended using the selection number and price of the master selection Linked selections are vended sequentially for better product rotation Entering the selection number of any linked selection will default to the master selection number and the control will vend the next linked selection in the sequence 1 NEW LINK Enter the tray where the motors are to be linked then enter the first and last column numbers left to right to be linked 2 VIEW EDIT The user can view change or delete existing links 3 CLEAR ALL This will delete all current links The prices of the previously
90. se to have this programmed serial number used in place of the changer serial number in field CA101 6 3 FILL DISPENSE The FILL DISPENSE function allows the user to add coins to the changer or dispense coins from the changer 1 SELECT TUBE 1 5 To dispense coins press 1 through 5 for a 5 tube changer to dispense from tubes 1 5 Tubes are numbered starting with the lowest denomination The control will display the value of the coin being dispensed and the total number of coins in that tube 2 OR INSERT COIN To fill the changer simply drop coins in the coin slot The display will show the value of the coin and the total number of coins in that tube Note that coins can also be added through the back of the changer However the control will not be have an accurate count of the coins in the tube unless the tube is filled completely When the high level sensor in the tube detects coins the control will set the correct coin count for that tube 6 4 DELAYED SALES The user can delay sales of specified selections to give the product time to settle or cool The delay must be manually started each time sales are to be delayed Delayed sales has no effect on the time limits imposed by the Health and Safety rules refer to Section 7 2 To automatically prevent sales during specific days and times use SALES BLOCKING refer to Section 6 10 1 START DELAY Begins the sales delay timer Before starting the timer choose menu item 5 E
91. shock mechanical entrapment and tipping a vendor during movement Automated Merchandising Systems strongly recommends a commitment to safety on the part of all servicing personnel or organizations Only personnel properly trained in vendor servicing should attempt any Service to the internal components of the vendor It is important to point out that Automated Merchandising Systems has no control over the vendor once it leaves our factory Maintaining the vendor in a safe condition is the sole responsibility of the owner If you have questions concerning safety or service or would like more information please contact the Automated Merchandising Systems Service Department at 304 725 6921 or e mail info amsvendors com 2 2 SAFETY PRECAUTIONS Below are listed safety precautions and safe practices to follow to avoid injury from selected hazards This list can not possibly cover all hazards therefore please remember to THINK SAFETY FIRST 2 2 1 High Voltage Contact Each vendor is designed to operate on a specific voltage either single phase 115VAC 60Hz or 220 240VAC 50 60Hz depending on the country The voltage is specified on the serial plate refer to Section 1 3 Model Identification High voltage areas include the electrical panel the refrigeration unit and fans and the fluorescent lamp It is important to understand that contact with the high voltage wiring can result in injury or death 1 Always test the outlet for proper volt
92. st be off 6 15 2 CLEAR HISTORY EnergySENSIT keeps a recorded history The entire contents of the history can be deleted and a new record will start at that time 6 15 3 TEMP CHG The factory default is 10 TEMP CHG temperature change allows the user to set the difference increase in temperature from the original temperature set point see section 6 5 During predicted periods of inactivity the vendor will maintain a temperature equal to the temperature set point plus the temperature change value This value can be set from 1 to 30 F For example 45 chiller set point 10 EnergySENSIT change 55 vendor temperature 6 15 4 PATT TIME The factory default is 7 days PATT TIME pattern time is a repeating cycle or time period that the surrounding environment experiences Although it can be set from 1 to 10 days 7 days represents the typical cycle of most environments in the US and many other countries In a swing shift type environment where employees work 4 days and then have 4 days off set the PATT TIME to 8 6 15 5 HIST FACT The factory default is 3 The HIST FACT historical factor is used to determine how much past data to use for predicting future periods of inactivity If set to 3 it will use data from three pattern times If set to 4 it will use data from 4 pattern times and so on It can be set from 3 to 15 The higher the number the less likely that someone will purchase a warmer than ideal product but
93. switch was open more than moisture inside the door switch If proper HS3 30 minutes operation is not restored by closing the door replace the door switch Clear any obstructions or dirt from around the selection buttons and make sure they Keypad selection button X has been Can move freely If proper operation is not X STUCK NONE depressed more than 2 minutes restored replace the keypad A message has been generated by the changer Press 1 to see changer sub level error codes COMMUN COMMUNICATIONS Check MDB harness connections Communications error CHANGER SENSOR SENSOR Sensor error Consult changer manual or manufacturer JAM TUBE JAMMED TUBE Jammed coin tube Clear any obstructions from the coin tube CHK SUM CHECK SUM Check sum error Consult changer manual or manufacturer CHUTE No coins accepted for a Clear any obstructions from the coin chute CHUTE N period of time A message has been generated by the bill validator Press 1 for bill validator sub level error codes COMMUN COMMUNICATIONS 7 Check MDB harness connections Communications error BILL STK FULL STACKER FULL Stacker is full Empty stacker VALIDATOR MOTOR MOTOR Bad stacker motor aie acceptor manual or manufacturer for JAM BILL CHK SUM OPEN BOX SENSOR A message has been generated by the card reader Press 1 to see sub level error codes CARD ERROR Use a different card INVALID CARD Invalid card Use a differe
94. t will be reinstalled in a later step c Set the housing in place making sure the drain line and power cord pass through the lower notch The insulated copper tubing should pass through the upper notch d Push the housing tightly against the back of the cabinet and visually check that the foam gasket is making contact on all sides e Continue to push on the housing while reinstalling the screws through the mounting tabs Be careful do not overtighten the screws f Remove the screen from the outside back of the cabinet NOU 8 1 L0071 Rev M g Press the duct putty into the notches Make sure to seal completely around the drain line power cord and insulated copper tubing h Reinstall the screen 8 Reinstall the temperature sensor 9 Plugin the vendor 8 3 CLEANING THE BOTTOM SCREEN Obstructions and lint blocking the bottom screen can damage the chiller Clean the bottom screen weekly to allow air to flow through the chiller condenser 1 Open the door to the vendor to stop the condenser fan 2 Avacuum attachment with a brush is preferred however a bristle brush may also be used 3 Do not use water or other liquid chemicals or solvents 4 Remove any obstructions from the underside of the vendor such as cardboard and wrappers 5 From the underside of the vendor gently sweep lint from the screen with the brush Do not push the lint into the screen 6 Clean the floor under the vendor with the brush
95. uct Refer to 2 2 4 Helix Motion and Jamming Clear any jammed products from the indicated vend columns To reset the error first enter service mode refer to Section 6 0 then select Tray Setup refer to Section 6 7 1 Press 1 then then 3 The control will attempt to run the jammed motors If the motor had been taken out of the motor matrix it will be re established in the matrix 7 7 MACHINE TROUBLE SHOOTING CHART 7 6 WATER FORMATION IN THE CABINET Water formation in the cabinet indicates an air leak which allows moist air to continually enter the cabinet and condense on the evaporator 1 Make sure the refrigeration unit cover gasket is sealing properly all the way around In particular check the openings where the refrigeration lines and drain tube pass through the cover These openings should be sealed completely around the lines and tube with duct putty 2 Make sure the door is properly tightened so that it makes contact with the gasket on all sides 3 Make sure there are no foreign objects interfering with the vend door and the vend door closes properly 7 7 MACHINE TROUBLE SHOOTING CHART The following troubleshooting chart may be used to find quick remedies for electrical and mechanical failures in the vendor IF A REPLACMENT PART IS NECESSARY PLEASE CONTACT YOUR DISTRIBUTOH Symptom Possible Cause Remedy No power from power cord Check power cord outlet or supply 3 0 amp fuse is blown Replace 3
96. ucts such as gum or Certs However the tray may be reconfigured to fit the product being vended by adjusting the position of the column dividers refer to Figure 5 4 The dividers being adjustable change the column width Adjust the divider position by removing the screw at the rear of the divider Pull on the divider towards the front of the tray to loosen it Reposition the divider by inserting the mounting tabs into the appropriate slots Push the divider down and to the rear to tighten it into place Reinstall the screw at the rear of the divider Test the column for proper vending 5 3 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR Mounting Screws N Dividers Ze 25 ZA SY Figure 5 4 1 5 HELIX TRAY AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 6 0 SERVICE PROGRAMMING SERVICE MODE Access the service mode by pressing the mode switch on the control board refer to Figure 3 1 After displaying any errors the first function is displayed Press or to scroll through the errors and functions Return to vend mode by closing the door pressing the mode switch or allowing the 2 minute time out to occur For convenience there is a decal on the right hand side inside the cabinet that presents all the information in this section in a flow chart format 6 4 ERROR CODES Any errors that have been recorded will be displayed when the mode switch is pressed Refer to Section 7 4 for a description along
97. ul to hold the wiring harnesses in this area out of the way Once each of the round openings are over the screw heads the changer is lowered to engage the narrow portion of the slot with the shank of each Screw 4 Tighten the mounting screws reference manufacturer s literature 5 Connect the wiring harness to the bill validator if applicable or to the MDB connector from the control board 6 Adjust the white plastic coin chute as required to align the chute with the changer 7 Reconnect power to the control board AMS SENSIT II GLASS FRONT VENDOR 4 2 5 Test Loading and Configuration Before putting the vendor on location it is a good idea to determine the placement of products on the trays Place at least one product in each helix to check for fit 1 Remove the cardboard spacers and ties securing the trays 2 Refer to Section 5 3 for tray vertical adjustments and Section 5 4 for tray column configuration when configuring your vendor to suit your product 3 Make sure the product can slide in and out of the helix easily If the product is too snug it may cause the helix to jam during vending Place it in a helix with a larger opening 4 Likewise if the product is too loose in the helix it may not vend properly Use a helix with the smallest opening that will allow the product to slide in and out freely Refer to Sections 5 6 and 5 7 5 Place tall narrow products in a column with a candy pusher bar which is an adj
98. ustable bar used to push the product to one side of the column Typically these are installed in columns 9 and 0 on the candy trays 6 Make sure there is adequate clearance between the tops of the packages and the trays above when sliding the trays in and out and when the product is being vended 7 This is also a good time to set the end position of the helix to make sure the first product is held securely in the helix To do this vend a product from each column The end position of the helix will automatically be set to the correct position when a product is vended The control stops the helix the instant the sensor detects a product falling in the hopper 8 If desired the end position can be set manually by pulling the helix out of the motor rotating it and reinserting it in the motor Note that this position is reset automatically after the first vend 9 Test vend the product and add a helix ejector if necessary The helix ejector is a plastic device installed on the front end of the helix to kick out the product refer to Section 5 9 Helix Ejector 4 2 6 Configuring Motors You will need to configure the motors if you have changed the arrangement or number of motors 1 Press the mode switch on the control board refer to Figure 3 1 or the decal inside the access door for the location of the mode switch 2 Using the key scroll through the menu to TRAY SETUP 3 Press 6 to configure the motors If the number of moto
99. ve the helix adapter if the helix is going to be reinstalled To install a helix insert the end of the adapter into the motor and push the helix back towards the motor until the adapter snaps into place 5 7 HELIX ADAPTER 1 To remove twist the adapter to free the mounting leg from the locking tab 2 Reverse the removal procedure to reinstall 5 8 HELIX EJECTOR The ejector s function is to cause the product to fall sooner and therefore stop the helix sooner This will help retain the next product in the helix coil especially if they are difficult products 1 The helix ejector is pulled off and pressed on the spiral by hand 2 The ejector is typically positioned half a coil or less from the end of the spiral 3 The fin shaped portion is angled towards the front of the tray 4 The best position and angle for the ejector is determined by test vending products 5 9 HELIX ALIGNMENT DEVICE The helix alignment device is installed against the left side of the large helixes to keep them centered in their columns 1 To remove grasp the front of the helix alignment device with pliers and pull or pry upward Take care not to lose the plastic mounting clips 2 Reinstall by pressing the plastic mounting clips back into the mounting holes Note that the mounting flange goes toward the spiral 5 10 MOTOR POSITIONS Motor position can be changed sideways for different columns and there are two mounting positions o
100. voltage components are attached here L0071 Rev M 3 9 POWERED VENTILATION SYSTEM OPTIONAL On vendors equipped with a powered ventilation System a continuously running fan circulates air through the vendor and exhausts through the back of the cabinet 3 10 1 5 HELIX TRAY OPTIONAL The 1 5 Helix Tray is mounted below the bottom snack tray To load the tray with small products such as gum and mints grasp the tray and pull forward to unsnap the catches After loading push the tray to the rear until the catches snap in place The motors in the 1 5 Helix Tray operate in the same way as snack or bottle tray motors and do not have a home position switch Refer to Section 3 7 1 Vend Motors 3 3 L0071 Rev M AMS SENSIT II GLASS FRONT VENDOR AMS SENSIT II GLASS FRONT VENDOR L0071 Rev M 4 0 VENDOR PREPARATION AND INSTALLATION Setting up a vendor has been divided into three stages Step 4 1 confirms power availability Step 4 2 is accomplished in the customer s shop Step 4 3 is accomplished on site where the vendor is to be located 4 1 CONFIRMING POWER AT OUTLET 4 1 1 Checking the Outlet US and Canada Using a volt meter set to AC VOLTS check the voltage between the positive smaller lug entry and the ground lug entry or center screw on two lug outlets The reading should be between 103 volts and 126 volts Next check the voltage between the negative larger lug entry and the ground The reading should be
101. w the display on the front of the door A vending selection is made by keying in the letter and number combination that corresponds to the location of an item in the machine The keypad is also used to enter data in operation and servicing of the vendor 3 4 7 Coin Return Button The coin return button is located next to the coin slot Pressing the coin return button will release bent or irregular coins that are not accepted by the changer If the machine fails to vend a selection that has been made pressing the coin return will return the full credit If the Force Vend option is disabled it can also return the full credit before a selection is made If the Bill Changer option is enabled the coin return will return change for bills inserted in the bill validator 3 5 REFRIGERATION CHILLER SYSTEM OPTIONAL 3 5 1 Refrigeration Cycle Theory of Operation The compressor compresses refrigerant gas which increases the pressure and temperature of the gas As the hot compressed gas passes through the condenser it is cooled by the condenser fan and condenses to a liquid The fan draws outside air in through a hole in the bottom of the cabinet across the condenser where it picks up heat and exhausts through the back of the cabinet This part of the refrigeration system is isolated from the refrigerated part of the cabinet by the chiller housing Driven by the pressurized gas entering the condenser the liquid passes through a desiccant dryer a
102. wn on the scrolling display can be up to 50 characters including letters numbers punctuation and spaces Next rewrite the message replacing each Character of the message using the appropriate Enter chart entry refer to the following table Table 1 Keypad Mapping Chart For example entering 5 in the message option will print the character X on the display please note that 5 counts as only one character the letter X in the scrolling message Select the message option to enter a message The controller will prompt the user to CHANGE Y N Press 1 to change within five 5 seconds or press any other key to exit Key in the new message using the chart Press the as needed to cycle through 1 2 or no asterisks as seen on the display while the message is entered Cycle through the asterisks and enter the letters until the new message is completed It is only necessary to cycle through the asterisks in order to select other letters Press to save the new message 6 3 L0071 Rev M For example to display the letters TUV enter 34E In another example to display AMS IS 1 enter AM D H E1 To correct mistakes press H to backspace 6 9 1 2 For vendors with serial numbers after software revision Write out the desired message first The message to be displayed on the scrolling display can be up to 50 characters including letters numbers punctuation and spaces New messages erase old ones

Sensit 2 - Automated Merchandising Systems

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