Service Manual – TCC1/2/3N
Contents
1. Models Included e TCC1IN e TCC2N e TCC3N NS IMPORTANT NOTE Water source pressure must be a minimum of 30 PSI pressure at all times to insure the quality of the of the product ISO 9001 2008 REGISTERED Wilbur Curtis Co Inc 6913 West Acco Street Montebello CA 90640 5403 For the latest information go to www wilburcurtis com Tel 800 421 6150 Fax 323 837 2410 Wi_BuR Curtis Co INc Service Manual TCC1 2 3N Important Safeguards Symbols This appliance is designed for commercial use Any servicing other than cleaning and maintenance should be performed by an authorized Wilbur Curtis Co Inc service technician e Do NOT immerse the unit in water or any other liquid e Never clean with scouring powders bleach or harsh chemicals Symbols WARNINGS To help avoid personal injury Important Notes Cautions IMPORTAN Sanitation Requirements Curtis TCCN Units are Factory Pre Set and Ready to Go Right From the Box Generally there will never be a reason to change factory settings However should you need to make slight adjustments to meet your tea needs adjustment instructions are provided later in this manual System Requirements e Water Source 30 90 PSI Minimum Flow Rate of 1 GPM If incoming water supply is greater than 90 PSI additional regulation is required to meet the range e Water pipe connections and fixtures directly connected to a potable water supply shall be2. sized installed and maintained in accordance with federal state and local codes SETUP STEPS The unit should be level left to right and front to back located on a solid counter top Connect a water line from the water filter to the TCCN tea dispenser NOTE Some type of water filtration device must be used to maintain a trouble free operation In areas with extremely hard water we suggest that a sedimentary and taste amp odor filter be installed This will prolong the life of your system and enhance tea quality INSTALLATION 1 Remove dispenser from carton 2 Run a water line to the inlet fitting behind the dispenser Flush the new water OF line to remove foreign particles 3 Connect a 4 flared flexible or copper waterline to the male fitting on the back of the dispenser 4 Locate the water supply valve behind the unit to verify position is turned on CAUTION We recommended that the water supply valve behind unit be turned off during non business hours NSF International requires the following water connection 1 Aquick disconnect or additional coiled tubing at least 2x the depth of the unit so that the machine NSF can be moved for cleaning underneath 2 This equipment is to be installed with adequate backflow protection to comply with applicable federal state and local codes 3 Water pipe connections and fixtures directly connected to a potable water supply shall be sized installed and maintained in acc
3. Date of Purchase on all electrical components fittings and tubing Additionally the Wilbur Curtis Co Inc warrants its Grinding Burrs for Forty 40 months from date of purchase or 40 000 pounds of coffee which ever comes first Stainless Steel components are warranted for two 2 years from date of purchase against leaking or pitting and replacement parts are warranted for ninety 90 days from date of purchase or for the remainder of the limited warranty period of the equipment in which the component is installed All in warranty service calls must have prior authorization For Authorization call the Technical Support Department at 1 800 995 0417 Effective date of this policy is April 1 2003 Additional conditions may apply Go to www wilburcurtis com to view the full product warranty information CONDITIONS amp EXCEPTIONS The warranty covers original equipment at time of purchase only The Wilbur Curtis Co Inc assumes no responsibility for substitute replace ment parts installed on Curtis equipment that have not been purchased from Wilbur Curtis Co Inc The Wilbur Curtis Co Inc will not accept any responsibility if the following conditions are not met The warranty does not cover and is void under the following circumstances 1 Improper operation of equipment The equipment must be used for its designed and intended purpose and function 2 Improper installation of equipment This equipment must be installed by a professional t
4. ASSEMBLY TCC3N 16 WC 53114 TUBE CLEAR BEV 3 8 SWEETEN SYSTEM 17 WC 12011 QCD LIQUID BOX BAG CONNECTOR 18 WC 811 101 LABEL GENERIC TCO 19 WC 569 C RING 20 WC 2451 O RING 487 ID X 103 CS 21 WC 2452 FAUCET ASSY TCC BLK PLST 22 WC 2445 NUT UNION SHANK 23 WC 4279 DRIP TRAY OCTAGON STYLE TCC1N 24 WC 38466 DRIP TRAY 6 INCH TCC2N 25 WC 61634 102 DRIP TRAY ASSEMBLY PLASTIC TCC3N 26 WC 3531 TUBING 25 ID x 50 OD BRAIDED SLCN 27 WC 43002 VALVE MIXING 28 WC 2219 O RING 070 ID x O70W BUNA N TCCs 29 WC 43137 ROD ADJUSTABLE MIXING VALVE TCCs 30 WC 1433 KIT CHECK VALVE AND INSTRUCTIONS 31 WC 37312 KIT ADJUSTING ROD amp O RING TCC S TEA ILLUSTRATED PARTS LIST TCC2N TCC3N 133 Zs 29 TCC3N 3 FAUCET A CONFIGURATION WS 0 YS AA ROY 6 Ay _ a 24 CO TCC2N 2 FAUCET CONFIGURATION DOs and DON Ts Do connect dispenser to a filtered waterline Do fully activate faucet handle when dispensing Do flush filters before connecting to dispenser drinks Do sample finished drink before making adjust Do clean amp sanitize dispensing assembly monthly ments Do keep dispenser primed with concentrate at all 4 Do make very slight drink adjustments then sample times Do reload immediately when out of concentrate 5 Don t forget to flush filters before installation 6 Don t make any pressure reg
5. LBURCURTIS COM 8 Printed in U S A 12 2014 3748 Rev E
6. ab the housing of the strainer and with an adjustable wrench remove the cap Take out the wire strainer and clean out the contents Use a spiral bristled brush to clean inside the strainer Rinse the strainer and replace it into the housing O A O N Return the cap to the housing and turn on the water line DAILY CLEANING Regular cleaning of the TCCN tea dispenser is essential in maintaining the highest quality iced tea your equipment is capable of producing Prepare a mild cleaning solution of dish washing detergent and warm water 1 Wipe any spills dust or debris from the exterior surfaces with a damp cloth Apply a stainless steel polish to prevent scratches 2 Turn off water supply at valve behind unit 3 Open the dispensing faucet to relieve pressure in the dispensing lines 4 Remove the top cover and clean with the cleaning solution 5 Clean the faucet assembly a Remove the handle seat cup assembly from the faucet by holding the bonnet and unscrewing b Clean the faucet cap and silicone seat cup assembly c Use a spiral brush soaked in cleaning solution to clean inside the faucet body d Run the brush through the adapter on the body of the dispenser 6 Rinse and dry parts that were removed Assemble the dry parts onto the unit WEEKLY CLEANING amp SANITIZING Use a concentrated cleaning solution to simplify the cleaning procedure This procedure requires a one gallon container of a cleaning solution containing
7. e TCCN tea dispenser and pull out the hose with the QCD bag connector Pull off the shipping cap that covers the spout on the bag 4 4 Place the QCD next to the spout 5 Slide QCD sideways over the bag spout QCD snaps in place Push QCD plunger into bag spout until plunger top is flush with top of QCD A click will be heard when it is fully inserted 7 Carefully lift the bag and set the bag into the dispenser 8 Rest tubing on top of the bag 9 Replace the top cover 10 Dispense beverage from faucet until darker product starts to appear 5 seconds 11 The TCCN tea dispenser is now ready to serve tea WATER PRESSURE AND MIXING VALVE The tamper proof index mark on the adjustment knob to body threads of the pressure regulator is a factory calibrat ed pressure setting The pressure regulator should rarely be changed Primary taste brix adjustments should be done via the mixing valve by turning the rod and tasting the finished product 98 of flavor adjustments should be done in this manner The purpose of the regulator is to provide uniform water pressure so the venturi oe sau NI style mixing device can produce a stable and uniform blend of concentrate and water and also to protect the hydraulics of the dispensing unit from line pres z REGULATOR sure It is not the primary adjustment for the brix level From our testing it has been shown that
8. e performed during regular working hours Overtime charges are the responsibility of the owner Charges incurred by delays waiting time or operating restrictions that hinder the service technician s ability to perform service is the responsibility of the owner of the equipment This includes institutional and correctional facilities The Wilbur Curtis Co Inc will allow up to 100 miles round trip per in warranty service call RETURN MERCHANDISE AUTHORIZATION All claims under this warranty must be submitted to the Wilbur Curtis Co Inc Technical Support Department prior to performing any repair work or return of this equipment to the factory All returned equipment must be repackaged properly in the original carton No units will be accepted if they are damaged in transit due to improper packaging NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION RMA RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL All in warranty service calls must be performed by an authorized service agent Call the Wilbur Curtis Co Inc Technical Support Department to find an agent near you ECN 16301 12 4 14 15 2 rev E Z Wilbur Curtis Co Inc 1422 6913 Acco St Montebello CA 90640 5403 USA Phone 800 421 6150 Fax 323 837 2410 Technical Service Phone 800 995 0417 M F 5 30A 4 00P PST E Mail techsupport wilburcurtis com Web Site www wilburcurtis com FOR THE LATEST SPECIFICATION INFORMATION GO TO WWW WI
9. echnician and must comply with all local electrical mechanical and plumbing codes 3 Improper voltage Equipment must be installed at the voltage stated on the serial plate supplied with this equipment 4 Improper water supply This includes but is not limited to excessive or low water pressure and inadequate or fluctuating water flow rate 5 Adjustments and cleaning The resetting of safety thermostats and circuit breakers programming and temperature adjustments are the responsibility of the equipment owner The owner is responsible for proper cleaning and regular maintenance of this equipment 6 Damaged in transit Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier 7 Abuse or neglect including failure to periodically clean or remove lime accumulations Manufacturer is not responsible for variation in equipment operation due to excessive lime or local water conditions The equipment must be maintained according to the manufacturer s recommendations 8 Replacement of items subject to normal use and wear This shall include but is not limited to light bulbs shear disks 0 rings gaskets Silicone tube canister assemblies whipper chambers and plates mixing bowls agitation assemblies and whipper propellers 9 Repairs and or Replacements are subject to our decision that the workmanship or parts were faulty and the defects showed up under normal use All labor shall b
10. exact PSI on the gage does not directly correlate to a brix level from unit to unit and from installation location to installation location Secondarily if the primary adjustment doesn t provide the ideal brix level call Curtis Care for instructions on how to adjust the regulator As a rule very little taste adjustment is achieved via the pressure regulator CAUTION Do Not Exceed 25 psi static Equipment failure or leakage will result 2 MIXING VALVE ADJUSTMENT For customers who wish to adjust the flavor of the drink the mixing valve changes the water to concentrate ratio This valve is very sensitive Only slight rotation of the mixing rod is needed to change the ratio 1 16th to 1 8th of a turn The standard setup as the unit comes from the factory is approximately 7 1 ratio which will give you a 5 to 8 percent brix based on the sweet tea concentrate 1 To adjust the valve tilt the dispenser on it s side 2 Look underneath the unit and locate the adjusting rod 3 Turn counter clockwise for stronger drink turn clockwise for weaker drink Taste the tea with each adjustment to determine the desired consistency CAUTION Do not rotate adjusting rod more than 2 full turns from closed position More turns will cause the adjustment rod to disengage from the mixing valve with a resulting leak CLEANING STRAINER CLEAN OUT 1 Turn off the water flow running from the facility to the strainer Use pliers to gr
11. hot water and a granulated concentrated cleaner a cleaner like Coffee Dispenser Cleaner Corporation 12580 Urnex or equivalent and a one gallon container of clean hot water Turn on water supply to the dispenser Remove the quick disconnect from the tea concentrate bag Pull the cap off of the QCD see detail drawing and place this end of the line into the container containing the cleaning solution Place a large empty container under the dispenser faucet 5 Open the front faucet and dispense at least half of the cleaning solution 6 Allow the dispenser to sit overnight before flushing WATER LINE cleaning solution 7 7 Flush the system by filling a one gallon container DISPENSER with clean hot water no cleaning solution and open MIX CLEANER the faucet and dispense at least one gallon of the IN 1 GAL HOT HOT RINSE hot water or until all the cleaning solution has been WATER WATER flushed from the system 8 Remove the QCD from the flushing container and replace the cap Reconnect the QCD to the Bag in the Box tea concentrate and dispense several cups to prime the concentrate line or until consistency of the product is correct SANITIZING QCD DETAIL Use a Bag in Box style cleaning solution to TO MIXING simplify the sanitizing procedure product like BevClean http bevclean com VALVE beverage line sanitizer comes 3 gallon bag in box that connects directly to your bag in b
12. or more than eight hours at room temperature Discard any unused tea after eight hours 2 Dispense only enough tea that you reasonably expect to sell within a few hours 3 To protect tea flavor and to avoid bacterial contamination and growth clean and sanitize tea brewing storage and dispensing equipment at least once a day WARNING DO NOT refrigerate unused tea overnight for later consumption ILLUSTRATED PARTS LIST TCC1N All Parts Are Common Except Where Noted in Parts List ITEM N PART N 1 WC 56043 1A WC 5683 2 WC 53116 3 WC 8653 4 WC 38471 5 WC 1906 6 WC 4320 T WC 1829 8 WC 1903 9 WC 5686 9A DT 06 9B DTP 08 10 WC 53113 11 WC 894 12 WC 43084 13 WC 29069 14 WC 37288 a gt ez 16 Ss h DESCRIPTION VALVE CHECK 3 8 X 3 8 BARBED NYLON TUBING 375 ID X 625 OD BRAIDED VALVE ANGLED STRAINER REGULATOR PRESSURE 1 4 0 50 PSIG GAUGE REGULATOR 0 30 PSI ADAPTER 3 8 OD STEM X 1 4 NPTF VALVE CHECK 3 8 OD TUBE X 3 8 OD TUBE STEM 3 8 BARB X 3 8 STEM SWTNR SYS NUT 7 16 20 UNF 2B THREAD LABEL IMPORTANT WEEKLY CLEAN COVER BACK LEG PLASTIC GLIDE CLAMP HOSE SNAP NYLON 525 605 Y FITTING BARB x x WHT TCC2N 3N BUSHING SNAP 672 TCC s PLUG DOME 875 HEYCO 11 FE i 12 22 143 _ 31 i i PEE EE te ir DESCRIPTION ITEM N PART N LID TCC1N amp TCC2N 15 WC 810 102 LID
13. ordance with federal state and local codes 5 Clean out the tea concentrate system before using the TCCN tea dispenser Use a BIB Bag in Box style cleaning solution to simplify the cleaning procedure A cleaner like BevClean beverage line cleaner comes in a 3 gallon bag in box that connects directly to your bag in box system for line cleaning http bevclean com a Place the BIB cleaner container next to the TCCN tea dispenser Pull the spout from the cleaner box through the marked area Remove the clear travel cap from spout Don t worry about cleaner spilling when the cap is removed The spout has an internal seal b From the TCCN tea dispenser pull out the hose with the QCD bag connector Grasping the bag connector as shown in Load Product step 6 push the sliding probe all the way into the bag spout A click will be heard when it is fully inserted d Once the cleaning solution box is connected open the dispensing valve on the dispenser and run liquid through the valve until the clear cleaner liquid is detected The dispensing line is now clean e Disengage the bag connector by snapping the connector probe out and remove the connector from the spout f Attach a tea concentrate BIB g Open the dispensing valve on dispenser Allow liquid to flow until only tea flows no clear liquid LOAD PRODUCT 1 Place a tea concentrate bag on the counter next to the TCCN tea dispenser 2 Remove the top cover from th
14. ox system for line sanitizing 1 Remove the quick disconnect from the tea concentrate bag 2 Place the BIB sanitizer container next to the TCC tea dispenser Pull the spout from the sanitizer box through the marked area Remove the clear travel cap from spout Don t worry about spilling sanitizer when the cap is removed The cap has an internal seal 3 Snap the QCD bag connector onto the bag spout 4 Grasping the bag connector as shown in Load Product step 6 push the sliding probe all the way into the bag spout A click will be heard when it is fully inserted 5 Once the cleaning solution box is connected open the dispensing valve on the dispenser and run liquid through the valve until the sanitizer clear liquid is detected DO NOT FLUSH Allow the sanitizing solution to sit in the tea lines overnight before proceeding with line flushing steps 6 through 8 below 6 Remove the QCD from the BIB cleaner Unsnap the connector probe pulling out and removing the connector from the spout 7 Reattach the tea concentrate BIB product 8 Open the dispensing faucet in front of the dispenser and allow water to run out until tea flows from the faucet 9 Repeat the process for any additional faucets on dispenser Note Muliti outlet manifolds are available for sanitizing up to eight beverage lines with one bag in box sanitizer This allows you to clean all systems at one time TEA TIPS 1 Never hold finished dispensed tea f
15. section from sealing 2 There may be a tear or cut in the 2 Replace the seat cup seat cup 3 Water pressure be too high 3 Call CURTIS CARE for instructions on adjusting the water regulator Finished tea is weak 1 The mixing valve is out of adjust 1 Open the mixing valve to increase tea ment concentrate flow 2 The product check valve may be stuck 2 Remove and clean the check valve Make sure check valve is installed with correct flow direction Product flowing from the fau 1 The clamps at the check valve may 1 Reconnect tubing and tighten clamps cet is too foamy or bubbly not be tight 2 The clamp on the QCD connector 2 Make sure the barbed end of the may be loose QCD fitting is pushed in on the hose and the clamp is tight 3 Tea concentrate product may have 3 Turn the BIB so the fitting faces up air in the BIB ward and open the faucet until all the bubbles are released 4 The O ring on the QCD is worn out 4 Replace the worn O ring or install a new QCD Product Warranty Information The Wilbur Curtis Co Inc certifies that its products are free from defects in material and workmanship under normal use The following limited warranties and conditions apply 3 Years Parts and Labor from Original Date of Purchase on digital control boards 2 Years Parts from Original Date of Purchase on all other electrical components fittings and tubing 1 Year Labor from Original
16. ulator adjustments on Do flush and clean lines regularly dispenser Do NOT attempt to adjust the regulator Don t forget to clean amp sanitize faucet seat cup If a regulator adjustment is required call CURTIS Do follow all cleaning and sanitizing procedures CARE Remove and store tea concentrate if dispenser will Don t forget to get sample approval from customer not be used for an extended period of time ie more than two days TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE SOLUTION Difficulty priming the TCC tea Adjusting rod on mixing valve is turned Open up the valve 1 4 turn counter dispenser in too far clockwise Tea does not dispense from Water line is turned off Turn on water line valve faucet Only water flowing from fau 1 Tea concentrate BIB is out of product 1 Replace the tea concentrate BIB cet no tea 2 The tea BIB line is kinked 2 Trace the tea line and straighten out kinked hose 3 The tea BIB line is clogged 3 Blow out hose to clean blockage or replace with a new hose 4 Loosen the clamps and remove the check valve Clean or replace it 4 The check valve in the tea concen trate line may be stuck closed 5 Open the mixing valve to resume product flow 5 The adjustment screw may be turned in or closed Faucet is dripping constantly 1 The faucet seat cup may have hard 1 Disassemble and clean the seat cup ened particles keeping the faucet see cleaning
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