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WORKCENTRE PE 220

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1. Table 1 1st level 3rd level rte RETURN RETURN left right amp amp Enter 14 character left right amp amp Enter 9 Sound Volume 1 Speaker On Off Comm Comm lt Speaker 2 Ringer Off Low High Med 3 Key Sound On Off Off 4 Alarm Sound On Off On 10 Maintenance 1 Clean Drum On Off Off Clean Drum 2 Notify Toner On Off Off 3 Clear Memory Clear All Mem Paper setting Machine Setup Copy Setup Fax Setup Fax Feature Advanced Fax Sound Volume Sent Report RCV Report Phone Book 4 Remote Test On Off Off Workcentre PE 220 11 05 6 31 General Procedures and Information GP 4 Tech Mode and Setting How to Enter Tech Mode In service tech mode the technician can check the machine and perform various tests to help with failure diagnosis When in Tech mode the machine still performs all normal operations To enter the Tech mode To enter the Tech mode press Menu Q 9 in sequence and the LCD briefly displays TECH the machine has entered service tech mode 6 32 11 05 Workcentre PE 220 General Procedures and Information Setting up System in Tech Mode Table 1 1st level nd level 3rd level prie RETURN lt RETURN left right amp amp Enter 14 character left right amp amp Enter 1 Tech Mode 1 Data Setup Send Level 9 1
2. Item Part Number Description Qty Remark fo A 4 1 1 ELA HOU FRAME LOWER REFER PL 8 1 2 122 00243 UNIT LSU 1 3 CBF HARNESS LSU 1 4 INITIAL 1K PRINT CARTRIDGE 1 5 101N01380 FUSER 110V REFER TO PL 7 1 5 101N01381 FUSER 220V REFER TO PL 7 1 6 SHEILD P ENGINE 1 7 GROUND P HVPS 2 8 105N02066 SMPS 110V 1 8 105502067 SMPS 220V 1 9 140 63039 PBA SUB LIU WESTERN EUROPE 1 9 140N63038 SUB LIU US CANADA SAUDI ARABIA RUSSIA 1 10 CBF HARNESS HVPS 1 11 HARNESS CLAMP 1 12 CBF HARNESS LIU 1 13 116N00244 ELA UNIT TERMINAL TR L 5 13 1 SPRING ETC HV LARGE 1 13 2 ICT SHAFT HV LARGE 1 14 015N00557 PLATE P CHANNEL 1 15 105N02068 HVPS 1 16 NOT USED 17 BRACKET P MAIN BOARD 1 18 117N01691 GROUND P MAIN BOARD 1 19 030 00711 BRACKET P PORT 1 20 140N63040 PBA MAIN 1 21 ELA HOU FULL SENSOR HARNESS 1 214 PHOTO INTERRUPTER 1 21 2 CBF HARNESS JAM SENSOR 1 22 002N02429 COVER M SIDE R 1 23 002N02430 ELA HOU COVER SIDE L 1 23 1 002 02431 COVER M SIDE L 1 23 2 130 01412 SPEAKER 1 23 3 IPR UNIT FIXING BRACKET 1 24 002N02432 MEA COVER FRONT 1 24 1 COVER M FRONT 1 24 2 050N00480 TRAY M CASSETTE 1 24 3 TRAY M EXTENSION LARGE 1 24 4 TRAY M EXTENSION SMALL 1 25 002502433 ELA HOU COVER MIDDLE 1 25 1 COVER M MIDDLE 1 25 2 PMO M STACKER 1 25 3 SHEET FAN 1 26 002N02435 MEA UNIT COVER REAR 1 26 1 COVER M REAR 1 26 2 MEA UNIT COVER JAM 1 26 2 1 COVER M JAM 1 26 2 2 COVER M JAM DUM
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4. 2 9 7 Paper rolled in the Print Cartridge OPC Drum 2 10 8 Control Panel RAP 2 11 S Paper EM Oty RAP Renan nan seen 2 12 10 Cover Open RAP uuu lu 2 13 uyu y 2 14 12 Bad Software Environment RAP 2 15 13 Abnormal 2 17 14 SPOOL Error RAP u 2 18 15 Fax amp Phone Problems sisi 2 19 16 Abnormal Noise RAP TE 2 24 17 32 0 00 RAP OT 2 25 18 Print Cartridge Problems RAP dre 2 26 19 Software Problems RAP a ins dia 2 27 Workcentre PE 220 11 05 2 1 Status Indicator RAPs Page intentionally blank 2 2 11 05 Workcentre PE 220 Status Indicator RAPs 1 Initial Checks RAP Basic Check List 1 Check the Power Does Warming Up appear on the display gt not check power cable switch or SMPS Does the wall socket work Do the Motors or other components initialize listen for main motor fan and LSU sounds gt not or there are of the normal startup sou
5. 6 11 2 User MO asian aan seen nn nono mob non ons 6 28 GP 4 Tech Mode and Setting u 6 32 GP 5 GontreliPanel uuu uu L este ini 6 40 GP 6 LCD Status Error Messages 6 41 GP Engine Test Mode RTT 6 43 GP 8 Paper Path and Clearing Paper 4 4 6 45 9 General Precautions on Disassembly 6 52 ELLE EA tenses 6 53 GP 11 Acronyms and Abbreviations aie nn 6 54 GP 12 Selecting printer locations P 6 56 GP 13 Sample Test Patteri 6 57 GP 14 Servi Log IDEE DEN 6 58 Workcentre PE 220 11 05 6 1 General Procedures Information Page intentionally blank 6 2 11 05 Workcentre PE 220 General Procedures and Information GP 1 Product Specifications Product Overview Table 1 Item Description Remark Basic Model PE2204 in 1 MFP Target User SOHO Economical Speed Price Customer Customer Benefits Compact Size Sales Points 20 4 20ppm Letter fastest speed its price class Favorite Copy ID Card Copy Toner Save Key Specification up to 20ppm A4 Up to 20ppm Letter 150 sheets Multi Purpose type paper input 50 sheets Paper Output 3 000pages toner capacity
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8. ON BRED 7 6 11 05 Workcentre PE 220 iagrams D iring w WD 5 Main Board 1 7 C moto 5 5 BE 9 Hugg a A SER 3522 ON UM 5 Ele 9157510 gt BEE kekke i Bis aod 5 eR 11 32 8 5854 ZN 5 3 8 33 58 Y199 380819u gt 38031Su 3990 ugg 1 198 5185242 56 2 22 810 6 ais 3 gt 310 15 8 4 4 RE RE TER IOS lt amp 1YdL0N NY2S BHO ONI 8 10ANY2S S INI Y LOWNYJS 9 M VIS OI4 6XT901S X194 2 oars 90148 21818 880883 8 1 20 822 ara 3 ZHWSL 8b 13073404 ease 80 1307180 H910 9 43315 104934 5 10893 1 88180 0 8 1 014 7 i 8187 1 8184 87 0 1 074 1818 H41 2819u 0 30 2Y1YO14 22 lear F818u 119H91Y1 ma seisutvov 5 2000 77 2120 T 8049 100 1 014 155 gt Wd AHH 3100 9919
9. Summary of the Image sensor interface is as below Minimum Scan Line Time 1 5ms Scan Resolution 600 600 dpi Scan Width 208mm Function White Shading Correction Gamma Correction CIS Interface 6 16 11 05 Workcentre PE 220 General Procedures and Information 256 Gray Scale 3 CIS Driving CIS Supply Voltage 3 CIS Max frequency 5MHz ClSLinetime Fax Copy 1 5ms PC Scan 4 5ms White output volt Max 0 8V 4 ADF Driving Driving ADF Stepper motor and the maximum motor speed is 2000PPS MOTOR DRIVER A3978 Allegro Driving Voltage 24V DC Phase 2 2 Phase 2000PPS at Quick Scan 2 2 Phase 1000PPS AT Fine Scan 2 2 Phase 667PPS AT Super Fine Scan Fax Modem 1 Modem The modem consists of FM336 FAX Modem chip LIU Line Interface Unit and modem ana log front end AFE functional part The feature of the FM336 modem chip is as below 1 Communication Mode Half Duplex 2 Modem Method GROUP 3 ITU T V34 V17 V29 V27ter Tonal Signal ITU T T 30 Binary Signal ITU T V 21 T 30 3 Image Transmission Time 3sec ITU T NO 1 CHART Memory Tx ECM 4 Data Compress MH MR MMR JPEG 5 Modem Speed 33600 28800 14400 12000 9600 7200 4800 2400 bps 6 Receive Level 0 48dBm 7 Output Level Adjustable 6 15dBm 1dBm Step Initial Setting 12dBm 8 Receive dynamic range 0 dBmto 43 dBmfor V 17 V 29 V 27 ter and V 21 9 dBm to 43 dBm for V 34 halfduplex
10. Electronic mail Xerox EH amp S at Doris Bush usa xerox com Fax Xerox EH amp S at 1 585 422 6449 intelnet 8 222 6449 For incidents in Europe and Developing Markets East Middle East Africa India China and Hong Kong Xerox EH amp S at 44 0 1707 353434 Electronic mail Xerox EH amp S at Elaine Grange GBR xerox com Fax Xerox EH amp S at 44 0 1707 353914 intelnet 8 668 3914 Initial notification made by phone must be followed within 24 hours by a completed incident report and sent to the indicated electronic mail address or fax number Note If sending a fax please also send the original via internal Workcentre PE 220 11 05 ix Introduction Responsibilities for Resolution 1 Business Groups Product Design Teams responsible for the product involved in the incident shall a Manage field bulletins customer correspondence product recalls safety retrofits b Fund all field retrofits 1 Field Service Operations shall a Preserve the Xerox product involved and the scene of the incident inclusive of any associ ated equipment located in the vicinity of the incident b Return any affected equipment part s to the location designated by Xerox EH amp S and or the Business Division c Implement all safety retrofits 2 Xerox EH amp S shall a Manage and report all incident investigation activities b Review and approve proposed product corrective actions and retrofits if nece
11. Digital Printer 4 GZ When printing on card stock thicker than normal paper or transparen cies such as higher transfer voltage is required Inform the customer to Select Thick Mode on paper type menu from the software application and after using returning to the original mode is recommended Workcentre PE 220 11 05 Image Quality IQ 11 Ghost 3 Description White ghost occurs in the black image printing at 47 5mm intervals Check and Cause Solution Digital Printer Digital Printer Digital Printer 1 The of the developer may be expired 1 Install a new print cartridge PL 1 2 Possible abnormal voltage and bad contact of the terminal of the supply roller in the print cartridge 2 Install a new print cartridge PL 1 IQ 12 Ghost 4 Description Ghost occurs at 47 5mm or 63 9mm intervals Check and Cause Solution Digital Printer Digital Printer unu6t910Gg7yp Digital Printer 1 The temperature of the fuser is too high because the thermistor is contaminated CAUTION Take care not to bend or break the thermistor 1 Clean the heat roll pressure roll and thermistor PL 7 If necessary install a new fuser PL 1 3 12 11 05 Workcentre PE 220 IQ 13 Contamination Face of Description Image Quality
12. m Stephen J Singel Demperta Aminerimum amp Labanda Sinpat Abarress Ssus dwg OFINAL 1 MARLSHOdONW DICIHOJ3098V68 9 MANISHO X KLMNOPQRSTUVW HUKLMNOPQORSTUVWXYZOT 23456789ABCDEFGHIJ BCDEFG Figure 1 Workcentre PE 220 11 05 6 57 General Procedures and Information GP 14 Service Log Service Log Use the service log to record all service procedures Figure 1 6 58 11 05 Workcentre PE 220 General Procedures and Information Service log EE EE EE L SSE T L EE EE EE EE L T COM EE E EE EE EE EE L L EE E E EE EE EE EE OSIN 33 H3dVd OH3X SOlLdO __ _ JequinN Jeues do hey 6 59 11 05 Workcentre PE 220 General Procedures and Information Page intentionally blank 6 60 11 05 Workcentre PE 220 Wiring Diagrams 7 Wiring Data WD TTE 7 3 WD 2 Locations a 7 4 WD 3 Connection Diagram 1 2 7 5 WD 4 Connection Diagrami 2 2 ices 7 6
13. max voltage 3 3V d Output Logic H No Paper Logic L Paper e Lever Sensor DOC ADF Lower Torsion Spring 9 Regi Detect sensor a Type Photo interrupt b Position ADF PBA c LED max current 50mA max voltage 3 3V d Output Logic H No Paper Logic L Paper e Lever Sensor DOC ADF Lower Torsion Spring 10 Document Scan sensor a Type Photo interrupt b Position ADF PBA c LED Max current 50mA Max Voltage 3 3V d Output Logic H Off No Position No Paper Logic L On Doc Position Paper e LEVER SENSOR SCAN Scan Lower Torsion Spring 6 22 11 05 Workcentre PE 220 General Procedures and Information OPE Operational Panel Equipment 1 OPE Pane OPE Panel has a MICOM Chip on it and communicates with Main CPU using Serial com munication Line SIO OPE Panel consists of Micom Key Matrix Part LED Driving Part and LCD Part 2 Key Description Table 1 No Part Feature Function 1 Common 3 4Key Dialling and Option Input Start Stop Clear Menu Option select Upper Level Return to upper level menu Enter Option select Execute Next menu or Next option item Previous menu or Pre vious option item 2 Save Toner Save TONER SAVE MODE select 3 Copy Reduce Enlarge Select ZOOM ratio when copy No of Copies Select the number of copies Original Type Change Copy Modes Text Text Photo Photo
14. nuo WD 19 HVPS 3 3 Workcentre PE 220 Wiring Diagrams Page intentionally blank 7 22 11 05 Workcentre PE 220 1012 APPENDIX A Health 8 Safety Incident Report Involving a Xerox Product Customer Identification Customer Name Name of Customer Contact Person Address E mail Telephone Fax Customer Service Engineer Identification Name Employee Pager Location Phone Details of Incident Date Of Incident mm dd yr Description Of Incident Check all that apply L Excessive Smoke Describe quantity and duration of smoke Fire with open flames seen Electric shock to operator or service representative Physical injury illness to operator or service representative Describe L Other Describe Any damage to customer property No Yes Describe Did external emergency response provider s such as fire department ambulance and etc respond No Yes Identify ie source names of individuals Apparent cause of incident identify part that is suspect to be responsible for the incident Preliminary actions taken to mitigate incident Form EH amp S 700 08Nov2000 Page 2 of 2 Product Description Model No or Product name Product Serial Serial Number s of Accessory ies Installation Date Total Copy Meter Date of last service maintenance List
15. 17B Poor Quality of PC Scanned images Description Poor quality of scanned to PC images Check and Cause Solution 1 Use TECH mode GP 4 to carry out a shading test and examine the waveform print out 1 If the CIS waveform form is abnormal replace the CIS PL 4 2 Check if the resolution is set too low in PC Scan options Refer to the User Manual 2 Teach the user about scanner resolution refer to the User Guide Workcentre PE 220 11 05 2 25 Status Indicator RAPs 18 Print Cartridge Problems RAP This section explains messages on the LCD that are related to the data stored in the EEPROM in the print cartridge Toner Low Explanation The amount of toner remaining is less than 1096 The print cartridge is almost empty or at end of life Solution Replace the print cartridge PL 1 Toner Empty Explanation The print cartridge is empty Solution Replace the print cartridge PL 1 Drum Warning Explanation This message appears when the OPC drum is nearing the end of its life 14 000 pages This means that the life of the mechanical parts in the print cartridge has expired this is not an indication of toner remaining Solution After printing about 15 000 pages in a worst case scenario the waste toner collec tor might overflow and it may cause the system to fail Also after 15 000 pages the OPC drum surface will be becoming worn and print quality will degra
16. 3 Ask the customer to delete the unneces sary files to secure enough space of the hard disk and start printing job again Workcentre PE 220 11 05 2 17 Status Indicator RAPs 14 SPOOL Error RAP Description Insufficient disk space to spool the document Check and Cause Solution 1 Insufficient space of the hard disk in the directory assigned for the basic spool 1 Ask the customer to delete the unneces sary files to provide more space to start print ing job 2 If the previous printing error not solved 2 Inform the customer There may be files from previous failed print jobs on the hard disk with the name in the form jnl Delete these files and Reboot Win dows to restart the machine 3 There may be conflict with other drivers or programs 3 Ask the customer to shut down all other programs except the current one if possible 4 When an application program or the printer driver is damaged 4 Uninstall the print driver Re install the lat est driver Refer to Xerox com 5 When some files related to OS are dam aged or virus infected 5 After rebooting the computer ask the cus tomer to check for viruses restore the dam aged files and reinstall the application program which is not working properly 6 Insufficient memory 6 Ask the customer to add memory to the PC 7 Check the print queue 7 Ask the customer to manage the print q
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18. Selects the document type for the current copy job Reduce Enlarge Makes a copy smaller or larger than the original Favourite Copy Allows you to use one of teh special copy features such as Clone Colla tion Auto fit 2 Sides on 1 page 2 4 Up multiple pages on a sheet and Poster copying after assigning it Displays the current status and prompts during an operation Used to scroll through tthe available options for the selected menu item Enter Confirms the selection on the display Menu Enters Menu mode and scrolls through the menus available Exit Sends you back to the upper menu level Start Starts a job Stop Clear Stops an operation at any time In Standby mode clears cancels the copy options such as the darkness the document type setting the copy size and the number of copies Number Keypad Dials a number or enters alphanumeric characters Resolution Adjusts the resolution of the documents for the current fax job Broadcasting Allows you to send a fax to multiple destinations Phone Book Allows you to store frequently dialled fax numbers as one or two digit speed dial or group dial numbers for automatic dialling and edit the stored numbers Also allows you to print a list Redial Pause In Standby mode redials the last number or in Edit mode inserts a pause into a fax number Manual Dial Engages the telephone line Sca
19. THV On Off ADC value displayed 46 THV ADC ADC value displayed 600 3500 6 44 11 05 Workcentre PE 220 General Procedures and Information GP 8 Paper Path and Clearing Paper Jams Scan Document Path ADF ROLLER PICK UP ROLLER EXIT ROLER 1 FEED RoLLER ADF GLASS Figure 1 Workcentre PE 220 11 05 6 45 General Procedures and Information Printer Paper Path 1 After receiving a print command the printer feeds paper from the main cassette or manual feed er as required 2 The paper being fed passes the paper feed sensor Jam 0 occurs if the sensor is not operated within a certain time 3 Having passed the paper feed sensor the paper moves to the paper exit sensor via printing process Jam 1 occurs if the sensor is not operated within a certain time 4 The paper then passes through the paper exit sensor and out of the set Jam 2 occurs if the trailing edge of the paper does not pass the exit sensor within a certain time of the paper leading edge activating the exit sensor Figure 2 6 46 11 05 Workcentre PE 220 Clearing Paper Jams When a paper jam occurs Paper Jam appears on the display Refer to the table below to locate and clear the paper jam General Procedures and Information Table 1 Message Location of Jam Paper Jam 0 In the tray Open Close Door Paper Jam 1 In the fuse
20. 2 Description Received data is corrupted Check and Cause Solution 1 Check for NOISE on the line Press Manual Dial and listen 1 If you can hear a noisy line when using Manual Dial replace or repair the telephone line 2 Ask sender to send to another fax machine if possible connected to the same wall socket 2 Replace LIU or main PBA PL 1 15G Defective FAX RECEIVE 3 Description The phone is ringing continuously but the machine does not answer the call Check and Cause Solution 1 Check that the RECEIVE Mode is set to FAX MODE 1 If the fault persists even when the RECEIVE Mode is changed to FAX MODE then replace the LIU and the Main PBA PL 1 15H Defective FAX RECEIVE 4 Description Received data is reduced by more than 5096 in the printing Check and Cause Solution Check the FAX status of the forwarding side This is a problem with the sending fax machine Inform the customer 2 22 11 05 Workcentre PE 220 Status Indicator RAPs 151 Defective Automatic Receiving Description The automatic receiving function is not working Check and Cause Solution 1 Check that the RECEIVE Mode is set to 1 If the RECEIVE Mode is set to the TEL FAX MODE MODE reset it to the FAX MODE 2 Even after the RECEIVE Mode is changed to the FAX Mode the problem persists then try to replace the LIU and the Mai
21. 2 The Gain of the Line signal can be adjusted by setting the register value of the FAX modem chip Tx and Rx path and is almost directly connected to the impedance matching transformer of the LIU Adjust Tx Level within Setting Level 0 2dB range Adjust Rx Level that has the same level as the TIMS out level if possible and must not Workcentre PE 220 11 05 6 17 General Procedures and Information exceed the TIMS out level 3 Speaker Driving Unit Analog Switch MC14053BD makes a path for FAX Tone Ring Key click sound and Analog MUX MC14051 makes a different signal level so that the Speaker driver chip MC34119 can drive the Speaker with different sound volume Printing Process Printing Process part is made of PC Interface part PVC Printer Video Controller LSU control part High Voltage control part and Fuser Unit control part PC interface core is included in the Chorus2 ASIC and controls the PC interface LSU control part controls the LSU polygon motor Laser diode video data output so that the printing image can be made up on the OPC Drum Line Interface Line interface part helps the machine connect to the PSTN or PABX Line and is made of almost primary circuit Its main function is Line connection Line state monitoring and TAD interface that enables a extension telephone or TAD machine to connect to the machine Engine Paper Feeding 1 Feeding Type MP Cassette Type 2 Feeding Standard Centre Loading 3 Feeding
22. 3 If paper is jammed in the discharge roller and the fuser just after passing through the Actuator Feed the Feed Actuator may be defective 3 Check the actuator for damage PL 6 2 6 11 05 Workcentre PE 220 Status Indicator RAPs 4 JAM 2 RAP Description Paper is jammed inside the fuser Paper is jammed in the discharge roller and in the fuser just after passing through the Actuator Feed Check and Cause Solution 1 If the paper is completely fed out of the machine but Jam 2 occurs Exit sensor is defective After the paper is completely fed out actua tor Exit should return to the original position to shut the photo sensor Sometimes it takes longer than it should and does not return 1 Check the exit sensor actuator PL 7 2 If the paper is rolled in the Fuser Roller This occurs when a stripper finger is dam aged occurs when the Heat Roller or Pressure Roller is seriously contaminated 2 If the paper is stuck in the fuser disassem ble the fuser and remove the jammed paper Clean the surface of the pressure roller heat roller and the stripper fingers If necessary install a new fuser PL 7 Workcentre PE 220 11 05 2 7 Status Indicator RAPs 5 Multi Feeding RAP Description Multiple sheets of paper are fed together Check and Cause Solution 1 Badly cut paper 1 Fan the paper Recommend the use of
23. 3 Therm ADC 120 1 2 Off maintain the fusing temp 160 4 Therm ADC 100 1 2 Off maintain the fusing temp 191 C 4 1 MHV Test 1 On 2 Off 1550V x 50V 2 Dev Bias Test 1 On 2 Off 430V 20V 3 THV EN NEG Test 1 On 2 Off 1200V 300 150 4 THV ON 1300V 1 On 2 Off 1300 x 20V 5 THV ADC 1300V 1 On 2 Off ADC Value 101 5 6 THV ADC 600V 3500V 1 On 2 Off Compare each ADC Value Workcentre PE 220 11 05 6 43 General Procedures and Information Detail Description Engine Test Mode Table 1 01 Motor Test The main motor starts when the execution key is pressed and stops when the stop key is pressed Main Motor On Off 02 Pick Up Test Automatically stops when the execution is chosen stops when the execution is chosen Tray 1 2 Solenoid On Off 03 Fan Test The fan starts when the execution key is pressed and stops when the stop key is pressed Fan On Off 04 Manual Clutch Test The tray2 3 clutch is on for 1sec and then it automatically stops when the execution is chosen On this function the main motor runs before 2sec from the point of the clutch on in order to check the clutch state Tray 2 3 Clutch On Off the motor spins at the correct speed otherwise Laser Error is displayed 05 PTL Test PTL Pre Transfer Lamp is lights when the execution key PTL On Off chosen and it stops when the stop key is c
24. 600dpi Print Copy Resolution Xerox Print Language 16MB System memory 30 Sheet ADF 33 6 Kbps Fax Modem 100 Speed Dial 72 Hour Battery Back up Workcentre PE 220 11 05 6 3 General Procedures and Information Specifications Product Specifications are subject to change without notice See below for product specifications General Specifications Table 2 Item Description Major Features Copier Print Scan Fax Net Dimension WxDxH 438 W 374 D 368 H 17 2x14 7x14 5 Net Weight Inc Print Cartridge 10 4kg CPU Chorus 2 66MHz LCD 2 Line x 16 characters 2Line x 8 characters for china and korea Toner Save Yes Interface USB1 1 Compatible with USB 2 0 IEEE 1284 Parallel Network Interface No OS Compatibility Windows 98 Me NT4 0 2000 XP Various Linux OS via USB interface only including Red Hat 8 0 9 0 Fedora core 1 3 Mandrake 9 0 10 2 and SuSe 8 2 9 2 Mac 10 3 Power Requirement 110 127 50 60 Hz 4 5A 220 240 50 60 Hz 2 5 Power Consumption Sleep Mode Under 10 W Standby Mode 65W Average 350 W Print Mode from Sleep Mode Recovery time Energy Star Compliant Yes Power Switch Yes Noise Warm up 49 dBA Stand by 35 dBA Coping 55 dBA Printing 53 dBA Warm up time from Power On Sta Less than 35 seconds tus Less than 30 seconds Max Monthly
25. OLAOS 8019 9001089 1010 EE CROSS 5 C _______ 535 2900102 10102 zoaz 0142 Nousans D Zm lt ER 705 Aver 20 0109 21906471 MENU 20194 HOLSIS3H ONDINVI ON 424 vOLAOS 10 0552538 28 0722102 ONOW S0LA0S ANZZASE 010 444 viAooz zn za L 1013 50105 0952638 019 2018 06866648 18 ano a 5077577105 2019 VOLAO0Z 20 3 2 95 05 E 08 We 2021095 1 201 958 bay Workcentre PE 220 11 05 7 18 iagrams D iring w WD 17 HVPS 1 3 LL 2102 rogi 2102 01 4 ee vo 1062 206 02 Er 1 QV3H 102 UH NO frol 9PIPNI 80 LL sosa 2102 AHL soco V vM 2
26. Ring Wave 6KV 500A Normal Common 7 Environment Condition Operating temperature range 0 C 40 C 32 F 104 F Maintaining temperature range 20 C 40 C 68 F 104 F Preserving Humidity Condition 10 90 RH Operating atmospheric pressure range 8 EMI Requirement CISPR FCC CE MIC 9 Safety Requirement IEC950 UL1950 CSA950 C UL Semko EK CB CCC CCIB GOST EPA HVPS Board The HVPS board creates the high voltage of THV MHV Supply Dev and supplies them to the de velopment system for making best quality printing image The HVPS part takes the 24V and out puts the high voltage such as THV MHV Supply Dev and the outputted high voltage is supplied to the toner OPC cartridge and transfer roller a Transfer High Voltage THV Input Voltage 24 V DC 15 10 21 6V 27 6V Out Voltage 1300KV 1 5 200 Load Out Voltage Trigger 6 5 Input Voltage Variation 5 Load Variation 5 Out Voltage Rising Time 100 ms Max Out Voltage Falling Time 100 ms Max Workcentre PE 220 11 05 6 25 General Procedures and Information Transfer Variation Voltage on Environment Variation 500 V 5000V Control Method on environment THV PWM ACTIVE transfer Active signal of environment sensing voltage is input and get feed back current and recalculate it to resistance Control method on transfer output voltage It is controlled by changing its duty of THVPWM Signal as follo
27. Workcentre PE 220 11 05 6 41 General Procedures and Information Table 1 STATUS LCD Display Descriptions Load document Load Document You have attempted to set up a sending operation with no Document loaded Memory full and canel the job Cancel 1 Yes 2 No When the machine has encountered the memory full during storing the document into memory the machine display the CANCEL to operator whether he she make a decision the cancelling the job or accept the scanned page so far to transmit the remained docu ments Job has not been created Operation Not Assigned When operator is doing in ADD CANCEL operation and There is no job to handle if operator entered the job no Low Heat Error Low Heat Error Temperature could not reach certain level Open Fuser Error Open Fuser Error The thermistor has been disconnected Over Heat Error Over Heat Temperature has gone up very high degree Jam 1 No Cartridge When the machine detected the print cartridge has not been installed or detected jam1 in warm up state Memory Dial Full Memory Dial Full During Auto dial transmission when all 15 jobs are con figured and try to add 16th job 6 42 11 05 Workcentre PE 220 GP 7 Engine Test Mode The Engine Test Mode supplies useful functions to check the condition of the print engine It tests the condition of each device and displays t
28. 11 11 05 Workcentre PE 220 Wiring Diagrams WD 10 Main Board 6 7 12 lt lt o 58 m DF11 16DP 2DS x gu i i 8 8 5 d 5 gx E T us 8 RES i k YN C gS g do d d od 8 8 a 5 St a m gk 38 8 O A 8 58 Z d s 5 3 5 5 55 2 a 13 525 lt lt Sez Vv 8 zum 8 8 8 55 58 X 5 8 1 cot Za oe 5 2 7 12 11 05 Workcentre PE 220 Wiring Diagrams WD 11 Main Board 7 7 ni sa BBB Sp i FOI EET 111 33503 4 0 lt lt 1 HO1 1719 NI VA 8284 100703433 7 13 11 05 Workcentre PE 220 Wiring Diagrams WD 12 LIU NON NON 3NON ON 21342272 Adar 3NON 56 953 2 uyoga 168 306 8 168 18 168 72278 168 4488 958919 262 91200 y 9n 19 115
29. 3 16 11 05 Workcentre PE 220 Image Quality IQ 19 Blurred Image Description Image is blurred Check and Cause Solution 1 Check the gap between original and platen glass 1 A gap of more than 0 5 mm can cause a blurred image Ensure rollers and cover close correctly Replace as necessary PL 1 Workcentre PE 220 11 05 3 17 Image Quality Page intentionally blank 3 18 11 05 Workcentre PE 220 Repairs Adjustments 4 Repairs Adjustments REP TMP iu 4 3 2 Pick Up Roller m 4 4 REP FINE COVED a a T xa mau qM UU ERE SK 4 4 Cassette 4 5 haie de 4 5 REP 6 RIgh COVE u 4 6 Left MTM 4 7 REP 8 Scan Assembly u u 4 8 FREP 9 ADF FIo SIN8 4 9 OPE a 4 11 REP 11 Platen HOUSING mre 4 12 REP 12 Middle Cover 4 14 REP 552 RR m 4 15 A PBA u u uu munana 4 15 REP 15 RX DIVE 4 16 tn dc ant cie
30. 8 Control Panel RAP 8A LCD Defect Description Status Indicator RAPs Strange characters are displayed in the LCD Window and OPE Panel keys do not work Check and Cause Solution 1 Switch off the machine then switch on the machine 1 Try again after clearing the memory 2 Check that the OPE HARNESS is con nected to the Connection Board correctly 2 If re connecting the harness does not rect the fault replace the OPE Assembly PL 5 and the Main board PL 1 in sequence 8B Defective OPE Keypad Description Pressing keys does not cause the set to respond correctly Check and Cause Solution 1 Switch off the machine then switch on the machine 1 Check that the keypad is assembled cor rectly and the membrane is not damaged Replace the membrane or whole keypad assembly if necessary PL 5 2 If the fault remains replace the Main board PL 1 Workcentre PE 220 11 05 2 11 Status Indicator RAPs 9 Paper Empty RAP Description Paper Empty is displayed in the LCD panel even when paper is loaded in the cassette The paper empty message does not appear in the LCD when the paper cassette is empty Check and Cause Solution 1 Deformed paper sensor actuator or faulty 1 Replace the defective actuator or sensor sensor PL 1 2 SMPS PBA or Main PBA is defective 2 Replace the SMPS PBA 1 or Main PBA PL 1 as appropriate
31. Darkness Change the Darkness of the Copied image Light Normal Dark Favourite Copy Select one of the predefined Copy templates 4 Fax STANDARD gt FINE gt SUPER FINE gt PHOTO gt COLOR Phone Book Search the user defined Phone number Broadcasting When sending FAX data to many place in the same time Manual Dial Manual Dial Redial Pause Last number Redial Pause 5 Scan Scan to select scan to PC scan to FAX scan to E mail function 3 LCD Part Number of Characters 16 Characters x 2 line Clock Date display System Status display Alarm Error Message display Function Dialog Message display Workcentre PE 220 11 05 6 23 General Procedures and Information 5 5 amp HVPS It is the power supply for the entire system It is assembled as an independent module so it is possible to use for common use It is mounted at back of the machine Power part is divided by two independent PBAs SMPS PBA and HVPS PBA SMPS PBA supplies the DC power for driv ing the system and supplies the AC power to the fuser SMPS has two output channels 5 and 24V HVPS PBA supplies High voltage to the develop er part to make a printing image on the paper High voltages applied to the MHV THV DEV SUP PLY SMPS 1 AC Input Input Rated Voltage AC 220V 240V AC 110V 127V Input Voltage fluctuating range AC 180V 270V AC 100V 135V Rated Frequency 50 60 Hz Frequency fluctuating range 47 63 Hz Input Current U
32. M TEL R2 XRX 1 8 003N00893 KEY M STOP 1 9 003N00970 START XRX 1 10 029N00368 KEY M FAX 1 11 003N00971 KEY M SCROLL R2X 1 12 152N11627 CBF HARNESS OPE 1 13 LCD DISPLAY 1 14 002N02421 SHEET OVERLAY ENGLISH 1 14 002N02422 SHEET OVERLAY SPANISH 1 14 002N02423 SHEET OVERLAY BRAZILIAN PORTUGUESE 1 14 002N02424 SHEET OVERLAY FRENCH 1 14 002N02425 SHEET OVERLAY RUSSIAN 1 Workcentre PE 220 11 05 5 11 Spare Parts List PL 6 Paper Path Assembly 5 12 11 05 Workcentre PE 220 PL 6 Paper Path Assembly Spare Parts List Item Part Number Description Qty Remark 0 PAPER PATH ASSEM 1 1 038N00463 GUIDE M PAPER PATH 1 2 130N01408 LEVER ACTUATOR FEED SENSOR 1 3 009N01519 SPRING ETC LEVER SENSOR 1 4 015N00558 IPR PLATE SAW 1 5 NOT USED 6 GROUND P ZENER 1 7 GROUND P THV 1 8 GROUND P SAW 1 9 019N00841 MEA UNIT HOLDER PAD 1 9 1 009N01520 SPRING ETC EXIT ROLL FD 2 9 2 019N00836 PAD FRICTION 1 9 3 019N00837 HOLDER M PAD 1 10 LEVER M KICKER P U 2 11 130N01419 MEA UNIT PICK UP GEAR 1 11 1 GEAR PICK UP B 1 11 2 GEAR PICK UP A 1 11 3 SPRING CS 3 12 121N01078 SOLENOID MP R2 3 13 007N01375 GEAR FEED 35 19 3 14 016N00261 BUSH M TR L 1 15 016N00281 PMO BUSHING TR L 1 16 009N01521 SPRING ETC TR 12 2 17 022N02126 ROLLER TRANSFER 1 18 019N00838 HOLDER PTL 1 19 IPR P EARTH TRANSFER 1 20 S
33. Print 4 200 pages Volume Scan ADF 2 500 pages PLATEN 1 700 pages Average Monthly Print Volume 400 pages Average Monthly SCAN Volume 150 pages Machine Life ENGINE 5 years or 50 000 Pages Whichever comes first SCANNER ADF 30 000 Pages Platen 20 000 Pages Operation Temperature 10 C 32 C 50 F 89 F conditions Humidity 20 80 RH Approval Class B Device Memory 16MB Page Counter Yes Print Configuration Sheet System Data Yes 6 4 11 05 Workcentre PE 220 Print Specifications General Procedures and Information Table 3 Item Description Method Laser Beam Printing Speed Up to 20ppm in A4 20ppm in Letter Emulation GDI Power Save Yes Interval option 5 10 15 30 45 minute Resolution Normal 600 x 600 dpi RET Memory 10MB First Print Out From Stand by Approx 11 seconds Time From Cold Status Less than 41 seconds Duplex Print WHQL Compliant Window XP Printable Area A4 201 6x288 6mm LTR 207 6x270 6mm Legal 207 6x347 6mm Folio 207 6x322 6mm Halftone Gray Scale 256 levels Scan Specifications Table 4 Item Description Compatibility Twain standard WIA Standard Window 2000 Scan Method 600dpi Colour CIS Contact Image Sensor Module PC Scan Speed Lineart Halftone 10sec Platen 13sec ADF th
34. Qty Cassette 150 sheets 75g 2016 paper standard 4 1 sheet Paper OHP Envelope etc 5 Separating Type Cassette Friction Pad Type 6 Manual Tray 1 sheet LD Driver circuit 7 Driver Type Driving by Gearing from Main Motor 8 Pick up Roller Driver Solenoid 9 Pick up Roller Rubber Material EPDM IR 71 3 or more LD Laser Diode 10 Pick up Velocity 94 8731mm Sec Process 93 0667mm sec 11 Paper detecting Sensor Photo Sensor 12 Paper Size Sensor None 13 Paper Separating Pad Material NBB 52 0 8 1 2 14 Separating Pad Pressure TBD 150 gf 15 Pick up Roller RPM 47 683 RPM 16 Feeding Pressure Same as Transfer Roller 17 Paper Exit Type Face Down 18 Feed Roller Force TBD Kg f or more 19 Spring Feed Tensile Force TBD gf 20 Feed roller Velocity mm sec 21 Feed Roller Material 22 Exit Sensor Photo Sensor 6 18 11 05 Workcentre PE 220 General Procedures and Information LSU Drum D Driver ci Figure 1 Figure 2 Workcentre PE 220 11 05 6 19 General Procedures and Information Developer Process Developing Method Non magnetic 1 element contacting method Toner Non magnetic 1 element shatter type toner Toner Qty 35gf 60gf 1k 3k The life span of toner 1k 3k sheets ISO 596 Coverage Toner Residual Sensor None OPC Cleaning Use the conventional cleaning blade OPC Drum Protecting Shutter None Classifying device for print cartridge ID is classified by inter
35. The background on the face of the printed page is contaminated Check and Cause Solution 1 Digan DigitalPrittter DigitalsPri ifgr 1 Toner leakage due to improperly sealed developer 1 Install a new print cartridge PL 1 2 The transfer roller maybe con tamlnated 2 Run DRUM Cleaning Mode GP 3 Make 2 or 3 prints 3 The fuser roll may be contami nated 3 Inspect and clean the fuser roll PL 7 Replace if necessary IQ 14 Contamination on Back of Page Description The back of the page is contaminated at 47 mm intervals Check and Cause Solution Digital Printer Digital Printer Digital Printer 1 Transfer roller is contaminated 1 Run DRUM Cleaning Mode GP 3 Make 2 or 3 prints 2 Replace the transfer roller PL 6 2 Pressure roller is contaminated CAUTION Take care not to bend or break the thermistor 3 Clean the heat roll pressure roll and thermistor If necessary install a new fuser PL 1 Workcentre PE 220 11 05 3 13 Image Quality IQ 15 Blank Page Print out 1 Description Blank page is printed Check and Cause Solution 1 Bad ground contacts in OPC and or developer 1 Remove contamination from the terminals of the developer and the OPC unit 2 Check the Scanner Cover is properly closed 2 Room light can
36. WD 5 Main Board 1 7 e 7 7 WD 6 Main Board er 7 8 WD 7 Main Board 8 7 7 9 WD 8 Main Board 7 C 7 10 WD 9 Main Board Fa EET 7 11 WD WO Main Board hee 7 12 WD Board SR 7 13 WD 42 LIU uuu ree 2 7 14 WD IS 7 15 WD TALSU PEU 7 16 DUREE 7 17 nece an 7 18 WD 17 iR elm n M n 7 19 WD TSTIVPS 253 T A E 7 20 WD 19 AHVPS 3 3 c 7 21 Workcentre 220 11 05 7 1 Wiring Diagrams Page intentionally blank 7 2 11 05 Workcentre PE 220 iagrams D iring w 7 3 WD 1 System Block Diagram Lud 30V3831IN 3NOHd 1X3 3NOHd 1X3 HOLM HOLON HOLON ulen ulen 1614 157 HOLIMS 157 liyd Xy XL 1793935 009 009 3NOHd 1X3 NION INIT dt 46 48 81 4158 66 831140 HOLON NIVN 2 X 8146 HOLON Ue d 110 NSI 33v 915 519 HOSN3S 0333 19
37. and to check that the input output range is 0378 4 Check the parallel port related items in the BIOS 4 Ask the customer to select ECP or SPP SPP Normal ECP and EPP modes increase printing speed SPP normal mode supports 8 bit data transfer ECP mode sup ports 12 bit data transfer 5 Reboot the system to print 5 If the regular font is not printing the cable or the print driver may be defective Turn the PC and machine off and reboot the system to print again If not solved double click the printer in my computer If the regular fonts are not printing again the cable must be defective Replace the cable with new one 2 16 11 05 Workcentre PE 220 13 Abnormal Printing RAP Description Status Indicator RAPs The machine is not working correctly even when there is no problem with the printer cable If the machine will not work at all or the strange fonts are repeated the printer driver may be de fective or wrong setup in the BIOS Setup Check and Cause Solution 1 Set up the parallel port in the BIOS 1 Ask the customer to select SPP Normal or ECP LPT Port in the BIOS 2 Printer Driver Error 2 Uninstall the driver Re install the latest driver Refer to Xerox com 3 Error message from insufficient memory The printing job sometimes stops or due to insufficient virtual memory but it actually comes from the insufficient space of the hard disk
38. ex tends the life of the print cartridge but it reduces print quality Toner Save is selected in the Printer Properties window Power Save Mode Power Save mode allows your machine to reduce power consumption when it is not in actual use You can turn this mode on and select a length of time for which the machine waits after a job is printed before it switches to a reduced power state 1 Press Menu until Machine Setup appears on top line of the display 2 Press the scroll key 4 until Power Save appears on the bottom line Press Enter 3 Press the scroll key 4 or gt to display on the bottom line and press Enter Selecting Off means that the power save mode is deactivated 4 Press the scroll key 4 or until the time setting you want appears The available options are 5 10 15 30 and 45 minutes 5 Press Enter to save the selection 6 To return to Standby mode press Stop Clear FLASH UPGRADE There are 2 methods to update the Flash Rom Local and Remote 1 Local Machine RCP Remote Control Panel mode 6 36 11 05 Workcentre PE 220 General Procedures and Information This method is for Parallel Port or USB Port Connect the PC and activate the RCP Remote Control Panel to upgrade the Firmware Method How to Update Firmware using RCP 1 Connect PC and Printer with a Parallel Cable or a USB Cable 2 Run the RCP utility and select Firmware Update 3 Search for the Fir
39. hear a dial tone by pressing Manual Dial 1 If MODEM testing is normal and there is no dial tone replace the LIU PBA PL 1 2 Check that you can hear a RECEIVE tone when MODEM testing in TECH Mode GP 4 2 If testing the MODEM shows a fault replace the Main PBA PL 1 2 20 11 05 Workcentre PE 220 15D Defective FAX SEND Description Status Indicator RAPs RECEIVE is functioning but FAX SEND is not functioning or received data is corrupt Check and Cause Solution 1 Check for NOISE on the line Press Manual Dial and listen 1 If the line is noisy inform the customer 2 Check that the destination fax machine can receive forwarded faxes by using a different sending fax machine preferably from the same wall socket 2 Replace LIU PL 1 3 Check the cable between the set and the wall socket for damage 3 Replace the line cord PL 1 15E Defective FAX RECEIVE 1 Description FAX SEND is functioning but RECEIVE is not functioning or the received data is corrupt Check and Cause Solution 1 Check for NOISE on the line Press Manual Dial and listen 1 If the line is noisy inform the customer 2 Use a different fax machine to receive from the same sender if possible on the same wall socket 2 Replace the LIU PBA PL 1 Workcentre PE 220 11 05 2 21 Status Indicator RAPs 15F Defective FAX RECEIVE
40. in the direction of the arrow while holding the Set left i 262 k gt hs lt Figure 2 Workcentre PE 220 11 05 4 5 Repairs Adjustments 3 To remove the Rear cover make sure the right Power Switch does not get jammed to the Rear Cover Figure 3 4 If necessary remove the Jam Cover in the direction of arrow Jam Cover Figure 4 4 6 REP 6 Right Cover 1 Before you remove the Right Cover you should remove Front Cover Refer to REP 3 Rear Cover Refer to REP 5 2 Remove the screw securing the Right Cover Figure 1 3 Apply light pressure to the back of the Right Cover and pull it to the right side in the direction of the arrow Right Cover Figure 2 11 05 Workcentre PE 220 Repairs Adjustments REP 7 Left Cover 3 Apply light pressure to the back of the Left Cover and pull it to the left side in the 1 Before you remove the Left Cover you direettorrot ihe arrow should remove Front Cover Refer to REP 3 Rear Cover Refer to REP 5 2 Remove the screw securing the Left Cover Left Cover Figure 2 4 Unplug the Speaker Connector from the Main PBA Figure 1 Figure 3 5 If necessary remove the two screws securing the Speaker Workcentre PE 220 11 05 4 7 Repairs Adjustments REP 8 Scan Assembly 3 Unplug the three Connectors ADF Scan Motor OPE and Flat Cable CIS 1 Before you remove
41. normal PL 1 Check power fuse and SMPS fuses Replace if necessary PL 1 3 LCD panel does not come on but normal 3 Replace the OPE unit PL 5 start up sounds are heard 4 After replacing OPE unit display does not 4 Replace the Main PBA PL 1 come on and no start up sounds are heard 2 14 11 05 Workcentre PE 220 Status Indicator RAPs 12 Bad Software Environment RAP 12A The machine is not working 1 Description While Power turned on the machine is not working in the printing mode Check and Cause Solution 1 Ensure that the customer knows how to install the correct printer driver and to select the PE220 as the default printer 1 Refer the customer to the PE220 User Guide 2 Run Self Test Mode Turn the power on and select System Data List by pressing Menu Reports System Data 2 Check the power of the machine and per form the Self Test GP 4 If the test printing works that means no problems in the machine itself If the test printing does not work that means bad functioning of the machine not because of software 3 Check if the PC and the machine is prop erly connected and the print cartridge installed 3 Replace the printer cable If the problems is not solved even after replacing the cable check the amount of remaining toner 4 Printing is not working in Windows 4 Check if the connection between PC and printer port is correct Uninstall t
42. on or off With this option set to On an alarm tone sounds when an error occurs or fax communication ends You can adjust the volume level using the manual dial Workcentre PE 220 11 05 6 35 General Procedures and Information Speaker Ringer Key Sound and Alarm Sound 1 Press Menu until Sound Volume appears on the top line of the display 2 Press the scroll key 4 to scroll through the options Press Enter when you see the desired sound option 3 Press the scroll key 4 gt to display the desired status or volume for the option you have selected You will see the selection on the bottom line of the display For the ringer volume you can select Off Low and High Setting Off means that the ringer does not sound The machine works normally even if the ringer is turned off 4 Press Enter to save the selection The next sound option appears 5 necessary repeat steps 2 through 4 6 Toreturn to Standby mode press Stop Clear Speaker Volume 1 Press the Manual dial A dial tone sounds from the speaker 2 Press the scroll key 4 gt until you hear the volume you want The display shows the cur rent volume level 3 Press the Manual dial to save the change and return to Standby mode Note You can adjust the speaker volume only when the telephone line is connected Toner Save Mode Toner Save mode allows your machine to use less toner on each page Activating this mode
43. pass through a thin original 3 Check shading profile 3 Redo shading profile in the tech mode refer to GP 4 4 Check white black reference volt age on Main PBA 4 Replace the Main PBA PL 1 IQ 16 Blank Page Print out 2 Description Blank page is printed One or several blank pages are printed When the machine turns on several blank pages print Check and Cause Solution 1 Bad ground contacts in OPC and or developer 1 Remove contamination from the terminals of the developer 2 Abnormal solenoid 2 Perform the engine self test using Engine Test Mode to check the Solenoid GP 7 3 Turn the power off then on Resend the job 4 Install a new Main PBA PL 1 3 14 11 05 Workcentre PE 220 Image Quality IQ 17 Misregistration Description Printing begins at wrong position on the paper Check and Cause Solution Wrong sense time caused by defective feed sensor Replace the defective actuator PL 6 actuator Workcentre PE 220 11 05 3 15 Image Quality IQ 18 Printed Vertical Lines Not Straight Description When printing vertical lines are not straight Check and Cause Solution 1 Check stability of 24V supply to LSU 1 24V stable Replace LSU PL 1 24V unstable replace SMPS PL 1 If the problem persists replace the main PBA PL 1
44. them Note If power to the machine is cut off you need to reset the correct time and date once the power has been restored 1 Press Menu until Machine Setup appears on the top line of the display 2 Press the scroll key 4 or to display Date amp Time on the bottom line and press Enter 3 Enter the correct time and date using the number keypad 6 34 11 05 Workcentre PE 220 General Procedures and Information Note The date format may differ from country to country You can also use the scroll key 4 or to move the cursor under the digit you want to cor rect and enter a new number 4 To select or PM for 12 hour format press the or 8 key or any number key When the cursor is not under the AM or PM indicator press the cursor to the indicator Pressing will change the clock mode to 24 hour format e g 01 00 PM as 13 00 5 Press Enter when the time and date on the display is correct When you enter a wrong number the machine beeps and does not proceed to the next step If this happens just reenter the correct number 6 Toreturn to Standby mode press Stop Clear Changing the Clock Mode You can set your machine to display the current time using either a 12 hour or 24 hour format 1 Press Menu until Machine Setup appears on the top line of the display 2 Press the scroll key 4 or until you see Clock Mode on the bottom line and press Enter The clock mode currently set for the machine dis
45. to light Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandes cent room lighting Exposure for as little as 5 minutes can damage the surface s photocon ductive properties and will result in print quality degradation Take extra care when servicing the machine Remove the OPC Drum and store it in a black bag or other lightproof container Take care when working with the covers especially the top cover open as light is admitted to the OPC area and can damage the OPC Drum Take care not to scratch the green surface of OPC Drum Unit If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised 11 05 Workcentre PE 220 Introduction Disregarding this warning may cause bodily injury 1 Be careful with the high temperature part The fuser unit works at a high temperature Use caution when working on the machine Wait for the fuser to cool down before disassembly 2 Do not put fingers or hair into the rotating parts paper feeding entrance motor fan etc Doing so may cause injury 3 When you move the machine This machine weighs 10 4kg including print cartridge and cassette Use safe lifting and han dling techniques Back injury could be caused if you do not lift carefully 4 Ensure the machine is installed safely The machine weighs 10 4Kg ensure the machine is installed on a level surface capable of supporting its weight Failure to do so could c
46. 00pages Printing A4 ISO 596 Pattern Printing 9 First Print Out Time within 11sec Standby 10 Warming up time within 35sec Ambient 25 Main Board Control Main control is made of ASIC CPU Image processor PC I F part include Scan interface part FAX Modem part and Printing process I F part CPU handles the BUS control I O interface scan interface PC interface and other miscellaneous driver circuit 1 Main Board Main Board has a function of sending Current Image Video Data to LSU of the machine controlling motor Driving Circuit and monitoring Paper Exit Sensor Cover Open switch OPE Panel Inputs 2 Main Controller CPU Chorus2 is the main CPU and is made up on the 16 32bit RISC architecture using ARMT7TDMI core Main CPU controls the whole system according to the program code which stored in the Flash ROM memory Summary of the Key Function Block e 1 8V for internal Core 3 3V for I O Pad with 4KByte Cache mage Processor included On Chip clock generator with PLL Memory and External Bank Control DMA Control 5 Channel e Interrupt Control 2 port USB Host 1 port USB device ver 1 1 interface control Workcentre PE 220 11 05 6 15 General Procedures and Information Parallel interface control UART 2 Channel Synchronous Serial Interface Control A D Converter 10 bit 2channel General I O Port control Tone Generator RTC with calendar function S W Assistant fun
47. 102 39081 2 111 gt arz 370 Uiocaz 9 608 La 89171 v7 3 13001 58220 4 2102 90 e 21 p Ve uas AHI lt lt 4 90 9 601 408 18 LAME 1094 7059 N 1 NOS 2102 eia CNE aye rrol dip 2221 SH 2102 LNO 1080 ed 10 20 19 S 2 va AHL 4 1 10 10 2102 27 206 ZSAbZ LL 2102 Ld 102 2102 DL Le NL 90 2H chee 21809 029 2029 1812 ere La 98 NZ coed 2102 N JAOLE 1 PVZ 2102 1024 9020 89 2102 102 IN La 2022 201 282 20 iL 80 zozo doz 2 LZ ZA i 4 HO OL Dos 60 vt 2102 AHL 102 2223 2102 AA 28 1 9024 6 4 4 A i n li oo oL A9 220215 3 LD lt U9S AHL 900 2020 010 Re aws Lozd 70 s En i 9 28 2102 SL NO 001 I 10 1 2102 2102 z 2024 1021 rrol 9022 6024 4412 E 7 19 11 05 Workcentre
48. 2 Fuser Refer to REP 16 Engine Shield Refer to REP 17 Path Frame and remove it in the direction of the arrow Figure 3 Figure 1 3 Remove the Transfer Roller from the Bushing a Frame Transfer Roller Bushing 9 e Figure 2 Workcentre PE 220 11 05 4 23 Repairs Adjustments Page intentionally blank 4 24 11 05 Workcentre PE 220 Spare Parts List 5 Spare Parts List IPC ape 5 2 amo ADF ge DP PEE 5 4 PL 3 Platen Cover Assembly UI eat 5 6 PL 4 ADF Platen demos dtp rta 5 8 PES OPEJWE Ad 5 10 PL 6 uD PP 5 12 Fuser UM 5 14 PL 8 Main Frame Assembly 5 16 PL 9 MP Tray Assembly AT 5 18 PL 10 Common Hardware amp General Service Items 5 20 Workcentre PE 220 11 05 5 1 Spare Parts List PL 1 Main Assembly 5 2 11 05 Workcentre PE 220 PL 1 Assembly Spare Parts List
49. 220 PL 4 ADF Platen Assembly Spare Parts List Item Part Number Description Qty Remark 0 002N02443 ELA HOU PLATEN 1 1 002N02449 ELA HOU SCAN LOWER 1 1 1 002N02450 COVER M SCAN LOWER 1 1 2 101N01345 ELA HOU SCAN MOTOR 1 1 2 1 BRACKET M SCAN MOTOR 1 1 2 2 127 07398 5 5 1 1 2 3 GEAR TIMING 1 1 2 4 PMO HOLDER BELT 1 1 2 5 RING E 1 1 2 6 GEAR IDLE 1 1 2 7 GEAR REDUCTION 1 1 3 130N01415 CONTACT IMAGE SENSOR CIS 1 1 4 CBF SIGNAL CIS FFC 1 1 5 SHAFT CIS 1 1 6 023N01140 PMO HOLDER BELT 1 1 1 7 PMO HOLDER BELT 2 1 1 8 PMO PULLEY 1 1 9 009N01515 SPRING ETC BELT 1 1 12 121N01112 BATTERY 2 1 13 152N11632 ELA HOME FULL SENSOR HARNESS 1 1 14 109N00542 BELT TIMING GEAR 1 2 109N00650 MEA SCAN UPPER 1 2 1 002 02438 COVER M SCAN UPPER 1 2 2 091N80223 LABEL P SHADING 1 2 3 062N00266 GLASS ADF 1 2 4 090N00161 GLASS PLATEN 1 Workcentre PE 220 11 05 5 9 Spare Parts List PL 5 OPE Uni Workcentre PE 220 11 05 5 10 Spare Parts List PL 5 OPE Unit Item Part Number Description Qty Remark 0 002N02442 ELA HOU OPE XEROX 1 1 002N02437 COVER M OPE 1 2 110N01390 RUBBER TEL 1 3 110N01391 RUBBER SCROLL 1 4 140N63042 PBA SUB OPE 1 5 003N00972 SHIFT 1 6 029N00367 KEY M STATUS 1 7 003N00969 KEY
50. 28 EE RUN 077 9 D 2 27 0 VN Y pi 2023 EN EE UON ES RN FCN tH 100 EY N 89 800 Q N 50 9 Z BN oa SEN s NN D 0 55 0 HY zin om ES SSS SS Se lt 1 02 pv Workcentre PE 220 11 05 7 8 Wiring Diagrams WD 7 Main Board 3 7 Nod 9929 8896 88 60686 quod 45 38 dNod AA di QNS 27 0880 AA A 990 8089 Wes 34622 1163 85 346221 562 188 2488 es 498221 265 HIT 88 2512 59 5 7 9 11 05 Workcentre PE 220 Wiring Diagrams WD 8 Main Board 4 7 7 10 8292282288832 4 asam o SRR 081334 8 RM SUPER1284 zeree manna 115 PPD 0 7 aa aaa aaa TALYX161284MTD 11 05 DGND DGND 01494 22 INSTPAR Workcentre PE 220 Wiring Diagrams WD 9 Main Board 5 7 sss 22s 6 9 529 82 3988 3088 3468 7
51. 3 Faulty cables or connectors 3 Check the cables and connectors 4 Memory error 4 Perform clear all memory GP 4 2 12 11 05 Workcentre PE 220 10 Description Status Indicator RAPs The Cover Open message appears on the LCD even when the print cover is closed The Cover Open message does not appear on the LCD even when the print cover is open Check and Cause Solution 1 The Open Cover microswitch may be stuck or faulty 1 Use TECH mode cover sensor test sary PL 1 Note The front cover microswitch is on the SMPS GP 4 to check the relevant cover switch oper ation Check and replace the switch if neces HVPS The rear cover microswitch is on the 2 The tab on the front cover may be dam aged or broken 2 Replace the front cover PL 1 3 Check the connector and cables between HVPS and Main PBA SMPS and Main PBA Reseat the connectors Replace the Main Control board PL 1 or HVPS PL 1 or SMPS PL 1 as necessary 3 Install a new harness as necessary PL 1 Workcentre PE 220 11 05 2 13 Status Indicator RAPs 11 No Power RAP Description When system power is turned on the LCD panel does not come on Check and Cause Solution 1 Check fuses on SMPS PL 1 1 Install new fuses or SMPS PL 1 as neces sary 2 Check if the power input and SMPS output 2 Replace the power supply cord or SMPS are
52. 3407 pe 7 15 11 05 Workcentre PE 220 iagrams D iring WD 14 LSU ano m lt 0112352 110704 5991016 8 lt 9 9126 20 20 A var ist ZN 8 4 3 m 3 Ara 18273001 dumm Wa s 9 xv i INO ONASH mo 20 20 zl 20 99A Workcentre PE 220 11 05 81 AS Hd 8 8 7 16 iagrams D iring w WD 15 ADF Sod d 1 934 d 30 lt Sia 4 4 4 2n 13074 30yu 3 294 lt 1504 4 1130 sayy 1933 4 sayy lt 3130 4 sayy L8 30v gt 30 gt 8Hd N9S L V gt YN 30v gt 4 NOS Xa 2 yom S 0380 LON 88 88 5 21 PR 3 9 83 9 8 8Hd NOS gt 8N 30 gt 930 gt 5 e 99 9 60656 ZN Sr Fa 986 lt lt 692 20 8 gt YN 30Y gt Y say gt S A 3480 7 17 11 05 Workcentre 220 Wiring Diagrams WD 16 SMPS ava an9a
53. 4 17 REP 17 Engine Shield EIU PBA SMPS 4 21 RO aa 4 22 REP 19 Paper Path Frame ep rto tpe tetes assa Leod cups dede 4 23 Workcentre PE 220 11 05 4 1 Repairs Adjustments 4 2 Page intentionally blank 11 05 Workcentre PE 220 Repairs Adjustments Figure 3 3 Hold the MP Tray and pull it in the direc tion of the arrow q 9 gt 3 o co iL 22 uo Z 2 Remove the Print Cartridge Print Cartridge Figure 2 4 3 11 05 Workcentre PE 220 Repairs Adjustments REP 2 Pick Up Roller REP 3 Front Cover 1 Before you remove the Pick Up Roller 1 Open the Front Cover you should remove MP Tray Refer to REP 1 2 To exchange the Pick Up Sponge pull apart Pick Up Housing U while pressing the hooks on both sides of Pick Up Hous ing B 2 To remove the Front Cover carefully pull the part below the right side of the Front Cover in the direction of the arrow left Figure 1 Figure 2 4 4 11 05 Workcentre PE 220 Repairs Adjustments REP 4 Cassette Tray REP 5 Rear Cover 1 Open the Cassette Tray 1 Remove four screws securing the Rear Cover Figure 1 Figure 1 2 Open the Jam Cover 2 To remove the Cassette Tray carefully lift the knob
54. 5 12 lt Data Setup DTMF Level Pause Time Dial Mode Tone Pulse Tone Modem Speed 33 6 28 8 14 4 12 0 33 6 9 6 4 8 33 6 Error Rate 596 1096 1096 Notify Toner Customer No Customer Name Service No Serial No Clear Mem Clear Count Total Page Count Enter Pass CRU Print CNT word FLT Scan Count ADF Scan Count Used Toner CNT Edit Toner Dot Flash Upgrade Local Remote Silence Time Off 12 Sec Unlimited Off Machine Test Switch Test Reduce Panel Complete Panel Modem Test Dram Test Rom Test Pattern Test Shading Test Report Protocol System Data Key History Error Info New Cartridge Yes No Workcentre PE 220 11 05 6 33 General Procedures and Information Setting Changing the Display Language To change the language that displays on the control panel follow these steps Press Menu until Machine Setup appears on the top line of the display Press the scroll key 4 gt until Language appears on the bottom line of the display Press Enter The current setting appears on the bottom line of the display Press the scroll key 4 or until the language you want appears on the display Press Enter to save the selection To return to Standby mode press Stop Clear Or Setting the Machine ID In some countries you are required by law to indicate your fax number on any fax you send The Machine ID containing your te
55. ER No Answer When the machine could not connect to remote fax after Completion of redial up to redial counter in system data INCOMPATIBLE Incompatible Remote party did not have the requested feature such as polling LINE BUSY Line Busy The remote fax did not answer POWER FAILURE Power Failure When the machine user memory has not been backed up and there was power off on STOP PRESSED Stop Pressed When the operator pressed the STOP key during trans mission MEMORY FULL Memory Full When the machine has encountered the user memory was full FUSER ERROR CRU Fuse Error When the machine failed in installing the new print car tridge LSU ERROR Hsync Error Tech mode LSU ERROR LSU Error User mode The LSU does not reach the READY state TONER LOW Toner Low The machine has encountered the Toner Low TONER EMPTY Toner Empty The machine has encountered the Toner Empty BYPASS JAM Bypass Jam The machine detected the non feeding from BYPASS Tray GROUP is not available Group Not Available You have tried to select a group location where only a single Location number can be used RETRY REDIAL Retry Redial The machine is waiting for the programmed interval to automatically redial a previously busy station NO NOT ASSIGNED NO Not Assigned The speed dial location you tried to use has no number assigned to it
56. EV SENSOR HYPER 3 3v HYPER TX HYPER RX GND PLATEN MOTOR OUT 1A OUT 1B OUT 2A OUT 2B CIS SIG CIS CIS C5 GND 3 3V C25 C32 C25 SI C25 CLK 12V B LED G LED R LED GND GND 5V OPE RX OPE OPE TX HOME DET BAT 11 05 POS NEG HOME DET GND 5V GND 5V RC LCD_RS LCD RW LCD E LCD DO LCD D1 LCD D2 LCD D3 LCD D4 LCD D5 LCD D6 LCD D7 BATTERY DISPLAY Wiring Diagrams 7 5 Wiring Diagrams WD 4 Connection Diagram 2 2 MAIN BOARD OUT 1A MAIN OUT 1B OUT 2A MOTOR OUT 2B ro GND LSU 5V LCDRS LCD RW LCD E _ LCD Di LCcDDp2 LCD D3 LCD N gt PWN a 24V S1 HVPS CNS 24V S1 24V S2 24V S2 GND 3 3V P_EXIT 5V PWM FAN BIAS PWM CRU DET P EMPTY 24V 52 24 24V 51 24 51 5V GND GND P FEED FUSER ON 26 N C CONTROL FAN N C 24V D HR 38 No OND 2 AC INPUT 1 FUSER MAIN SWITCH ACN CN14 gt MODEM GND MODEM TX1 gt MODEM TX2 GND REMOTE EXT PHONE RING 5V DP N15 voi 24 52 CLUTCH CLUTCH ON TL 5V LSU SWITCH NIC CRU DET
57. HAFT P PICK UP 1 21 130N01424 MEA UNIT PICK UP 1 21 1 HOUSING M PICK UP B 1 21 2 HOUSING M PICK 0 1 21 3 130N01416 RUBBER PICK UP 1 22 130N01410 CAM M PICK UP 2 23 007N01376 GEAR TRANSFER 1 24 BRACKET P BAR PICK UP 1 Workcentre PE 220 11 05 5 13 Spare Parts List PL 7 Fuser Unit 5 14 11 05 Workcentre PE 220 PL 7 Fuser Unit Spare Parts List Item Part Number Description Qty Remark 0 101N01381 FUSER 220V 1 0 101N01380 FUSER 110V 1 1 FRAME P FUSER 1 2 COVER M FUSER 1 3 019N00839 HOLDER M EXIT R 2 4 007N01377 DRV17 1 5 HOLDER M EXIT F DOWN 3 6 SPRING CS 2 7 013N13843 BEARING PRESSURE R 2 8 GUIDE M INPUT 1 9 022N01611 ROLLER PRESSURE 1 10 022N01610 ROLLER HEAT 1 11 007N01205 GEAR FUSER Z37 1 12 016N00282 BUSH M HR L 1 13 016N00262 BUSH M HR R 1 14 122N00245 LAMP HALOGEN 220V 1 14 122N00246 LAMP HALOGEN 110V 1 15 ROLLER M EXIT MAIN 3 16 ROLLER M EXIT FR 3 18 009N01522 SPRING CS 3 19 130N01417 THERMISTOR NTC 1 20 130N01411 THERMOSTAT 150 1 21 152N11628 CBF HARNESS FUSER JOINT 1 22 152N11626 CBF HARNESS FUSER 220V 1 22 152N11631 CBF HARNESS FUSER 110V 1 23 PADDLE 2 24 GEAR EXIT DR38 25 4 25 WASHER PLAIN 4 26 E CLIP 1 27 STRIPPER FINGER 1 27 1 009N01523 SPRING ETC STRIPPER FINGER 4 27 2 019N00840 HOLDER M PLATE ST
58. L PNES STIRR IKKE INN STR LEN UNNG EKSPONERING FOR STR LEN VARNING OSYNLIG LASERSTR LNING N DENNA DEL R OCH SP RREN R URKOPPLAD BETRAKTA EJ STR LEN STR LEN R FARLIG VARO AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA N KYM TT M LLE LASER STEILYLLE L KATSO S TEESEEN ES DOCS M o HE SH LEE Caution for safety Toxic material This product contains toxic materials that could cause illness if ingested 1 If the LCD control panel is damaged it is possible for the liquid inside to leak This liquid is toxic Contact with the skin should be avoided wash any splashes from eyes or skin immedi ately and contact your doctor If the liquid gets into the mouth or is swallowed see a doctor immediately 2 Please keep print cartridges away from children The toner powder contained in the print car tridge may be harmful and if swallowed you should contact a doctor iv 11 05 Workcentre PE 220 Introduction Electric Shock and Fire Safety Precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire 1 2 Use only the correct voltage failure to do so could damage the machine and potentially cause a fire or electric shock Use only the power cable supplied with the machine Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire Do not o
59. MY 1 27 002N02435 ELA HOU SCAN ALSO REFER TO PL 2 PL 3_ amp PL 4 1 27 1 021002251 CAP M HINGE 2 28 MEA UNIT MP TRAY REFER TO PL 9 T 29 AC POWER CORD US VER REFER TO PL 10 1 30 USB CABLE REFER TO PL 10 1 31 TELEPHONE LINE CORD US VER REFER TO PL 10 1 Workcentre PE 220 11 05 5 3 Spare Parts List PL 2 ADF Assembly 5 4 11 05 Workcentre PE 220 Spare Parts List PL 2 ADF Assembly Item Part Number Description Qty Remark 0 00202441 HOU ADF 1 1 002302444 ELA HOU ADF LOWER 1 1 1 COVER M ADF LOWER 1 1 2 002N02445 ELA HOU ADF MOTOR 1 1 2 1 GEAR IDLE 35 ADF 3 1 2 2 007 01369 GEAR CLUTCH 39 1 1 2 3 GEAR SWING 31 20 ADF 1 1 2 4 GEAR 58 25 ADF 1 1 2 5 007 01370 GEAR 40 21 ADF 2 1 2 6 BRACKET P MOTOR 1 1 2 7 MOTOR STEP ADF 1 1 2 8 IMPELLER ADF 1 1 2 9 BRACKET M GEAR 1 1 3 140N63041 PBA SUB ADF 1 1 4 GROUND P ADF 1 1 5 CBF HARNESS ADF 1 1 6 ROLLER DRIVE 1 1 7 013N13842 PMO BUSH 4 1 8 007N01368 SHAFT M FEED GEAR 38 1 1 9 RING C 1 1 10 130N01413 PMO ACTUATOR SCAN SENSOR 1 1 11 009N01512 SPRING CS 3 1 12 115300856 MEC BRUSH ANTISTATIC 1 1 13 009N01513 SPRING ETC TORSION DOC CC2 F 3 1 14 015 00559 PLATE M WHITE BAR 1 1 15 PMO ACTUATOR DOC SENSOR 1 1 16 GEAR CLUTCH 29 1 1 17 PMO ACT
60. OE P 3 17 Workcentre PE 220 11 05 3 1 Image Quality Page intentionally blank 3 2 11 05 Workcentre PE 220 IQ 1 Vertical Black Line and Band Description Straight thin black vertical line occurs in the printing Dark black vertical band occur in the printing Image Quality Check and Cause Solution 1 Dirty CVT Glass 1 Clean the CVT Glass 2 Damaged develop roller in the Developer Deformed Doctor blade or cleaning blade 2 If causes 1 and 2 occur in the print cartridge Install a new print cartridge PE 3 Scratched surface of the dis charge roller in the print cartridge 3 Install a new print cartridge PL 1 4 Partly depression or deformation on the surface of the transfer roller 4 Replace the transfer roller PL 6 Workcentre PE 220 11 05 3 3 Image Quality IQ 2 Vertical White Line Description White vertical voids in the image Check and Cause Solution L igital L igital Prit iter L igital Prit ter L igital ter L igital Prit iter 1 Foreign matter stuck onto the window of internal lenses of LSU mirror 1 Clean the LSU window with rec ommended cleaner IPA Clean the window with a clean cotton swab If necessary install a new LSU PL 1 2 Foreign matter or toner particles between the developer roller and blade In case the life of the devel oper has bee
61. PE 220 iagrams D iring WD 18 HVPS 2 3 52 22 2102 Jn 19182 ans 781 ve 22215 81 8 vy 1 8010 02 1 A LSL La 010 901 4 LI ON amp 25 Ave 2102 02 SAVE S EAN lt 6 088 3396 P lt 090 2 2102 2 90984 2 22090 Loz gt rosy 2 405 202 1090 oz BL 2011 Z 1088 09 4 A 1198 ALS Men 6 LSY p 9 0 pu 3039 01n A002 ML 5 L0 saz gt 1 2098 pa WSLMIHOIN pe teats 2102 2102 ans 2102 vol 1062 19 001 S 01 SH 6080 1090 09534 Alddns gt 3 i LLP AME 9194 9090 EX t AOOL ML ce LD 2 1 gt EM lt FEY 0L vH a ale 2102 sora lt 102 9 280 102 5 0 43292 Dai 2070 WLP 2 8072 zovuz ZL tu 01n Ll LNO 961 zon Az 22
62. RIPPER FINGER 4 27 3 PLATE P STRIPPER FINGER 4 28 COVER M GUIDE EXIT 1 29 COVER M SAFETY FUSER 1 30 LEVER M ACT EXIT 1 31 SPRING ETC TR KOR 1 32 HOLDER M ACTUATOR 1 33 CBF HARNESS THERMISTOR 1 34 LEVER M ACTUATOR JAM 1 35 PMO BUSHING TX B4 1 36 SPRING ETC TORSION DOC CC2 F 1 Workcentre PE 220 11 05 Spare Parts List PL 8 Main Frame Assembly 5 16 11 05 Workcentre PE 220 PL 8 Main Frame Assembly Spare Parts List Item Part Number Description Qty Remark 0 ELA HOU FRAME LOWER 1 1 FRAME M BASE 1 2 015N00560 MEA UNIT PLATE KNOCK UP 1 2 1 015N00561 PLATE M KNOCK UP 1 2 2 SHAFT P CORE 1 2 3 PMO IDLE KNOCK UP MP 2 2 4 019N00835 MPR PAD KNOCK UP MR 1 3 009N01516 SPRING ETC TORSION DEVE L 1 4 009N01517 SPRING ETC TORSION DEVE R 1 5 126N00247 ELA HOU RX DRIVE 1 5 1 BRACKET P GEAR 1 5 2 BRACKET P MOTOR 1 5 3 GEAR RDCN 139 83 1 5 4 127N07405 MOTOR STEP MAIN 1 5 5 PMO IMPELLER 1 6 PAPER PATH ASSEMBLY REFER TO PL 6 1 7 026N00764 ADJUST M CASSETTE R 1 8 026N00765 ADJUST M CASSETTE L 1 9 007N01178 GEAR PINION 1 10 017N00251 FOOT FRONT 2 11 007N01371 GEAR RDCN 113 83 1 12 007N01372 GEAR OPC DR 76 38 29 1 13 007N01373 GEAR FUSER DR 63 35 1 14 007N01374 GEAR FEED DR 41 1 15 120N00481 LEVER M ACTUATOR EMPTY 1 16 009N01513 SPRING ETC TORSION DOC CC2 F 1 17 115N00857 GRO
63. See the user guide Check the overall condition of the machine Clean the Paper Transport areas Any rollers with dirt surfaces should be cleaned or replaced 11 05 Workcentre PE 220 Status Indicator RAPs 2 JAM 0 RAP Description Paper is not exited from the cassette Jam 0 occurs if the paper feeds into the machine BIN PATH Check and Cause Solution 1 Check the Solenoid by using Engine Test Mode Pick up Test 1 Replace the solenoid PL 6 2 Check the paper guides in the cassette 2 Adjust the paper guides Install new parts as necessary PL 1 3 Check the surface of the roller pickup for foreign matter 3 Clean with soft cloth dampened with IPA 15 Alcohol or water 4 If the paper feeds into the machine and Jam 0 occurs perform Engine Test Mode Feed Sensor Test Refer to GP 4 4 Replace the SMPS PL 1 HVPS PL 1 or feed sensor actuator PL 6 Workcentre PE 220 11 05 2 5 Status Indicator RAPs 3 JAM 1 RAP Description Paper is jammed in front of or just inside the fuser Paper is jammed in the discharge roller and in the fuser just after passing through the Actuator Feed Check and Cause Solution 1 Check for small pieces of paper jammed in the fuser 1 Clear paper from the fuser 2 If paper is jammed in front of or inside the fuser 2 Replace the SMPS PL 1
64. UATOR REGI SENSOR 1 1 18 ROLLER EXIT 1 1 19 GUIDE STACKER SUB 2 1 20 SHAFT IDLE FEED 2 2 002N02446 MEA ADF UPPER 1 2 1 COVER M ADF UPPER 1 2 2 500N00107 MEA UNIT HOLDER ADF 1 2 2 1 HOLDER M ADF 1 2 2 2 019N00842 SHEET ADF HOLDER 1 2 2 3 019 00566 ADF RUBBER 1 2 2 4 019N00843 SPRING ETC PAD 1 3 002N02447 MEA COVER OPEN 1 3 1 COVER M ADF OPEN 1 3 2 130 01414 MEA UNIT PICKUP ADF 1 3 2 1 022N02190 MEC ADF ROLLER ASSEMBLY 1 3 2 2 013 13842 PMO BUSH 1 3 2 3 022N02191 MEC PICK UP ROLLER ASSEMBLY 1 3 3 038N00462 PMO GUIDE PAPER 1 Workcentre PE 220 11 05 5 5 Spare Parts List PL 3 Platen Cover Assembly 1 IN 7S 5 6 11 05 220 Spare Parts List PL 3 Platen Cover Assembly Item Part Number Description Qty Remark 0 002N02448 MEA COVER PLATEN 1 1 002N02436 COVER M PLATEN 1 2 095N00274 SHEET WHITE SPONGE 1 3 038N00405 PMO TX STACKER 1 4 38N00410 PMO DOC GUIDE R 1 5 38N00406 PMO DOC GUIDE L 1 6 028N00321 IPR WASHER SPRING CU 2 7 007N01178 GEAR PINION 1 8 009N01514 SPRING ETC FEED 6 9 SHAFT PINCH 1 10 022N02014 PMO ROLL PINCH 2 11 SHAFT IDLE FEED 2 12 022N02019 RPR ROLLER EXIT IDLE 2 13 050N00479 MEA TX STACKER 1 Workcentre PE 220 11 05 5 7 Spare Parts List PL 4 ADF Platen Assembly 5 8 11 05 Workcentre PE
65. UND P OPC 1 18 NOT USED 19 CAP M MOTOR 1 20 009N01518 SPRING ETC CS CHARGE APOLLO 2 21 CRUM ASSEMBLY 1 21 1 003N00973 PLATE M HINGE 1 21 2 SPRING ETD FEED 1 21 3 015300564 PLATE M CRUM 1 21 4 TERMINAL CRUM 8 21 5 TERMINAL M BLOCK 1 21 6 140N63043 PBA CRUM P 1 22 127N01453 FAN DC 1 Workcentre PE 220 11 05 Spare Parts List PL 9 MP Tray Assembly 5 18 11 05 Workcentre PE 220 Spare Parts List PL 9 MP Tray Assembly Item Part Number Description Qty Remark 0 050N00478 MEA UNIT MP TRAY 1 1 015N00562 PLATE M MP 1 2 026N00766 ADJUST M MPL 1 3 026N00767 ADJUST M MPR 1 4 007N01178 GEAR PINION 1 5 002N02451 SHEET MP 1 Workcentre PE 220 11 05 5 19 Spare Parts List PL 10 Common Hardware amp General Service Items PL 10 Common Hardware amp General Service Items Item Part Number Description Qty Remark 0 026N00768 SCREW TAPTITE 3 1 026N00769 SCREW TAPTITE 1 2 105N02072 AC POWER CORD US VER 1 3 117N01620 TELEPHONE LINE CORD US VER 1 4 117N01313 USB CABLE 1 5 004N00244 CUSHION MAIN 1 6 060N00030 BOX P MAIN 1 7 705N00013 CD ROM DRIVERS 1 8 705N00012 CD ROM EUG 1 9 705N00014 CD ROM SCANSOFT 1 5 20 11 05 Workcentre PE 220 General Procedures Information 6 General Procedures Information GP 4 1 Specifications tT na tentent tient taient ent 6 3 2 System OVervieW
66. WORKCENTRE PE 220 SERVICE MANUAL 708P88337 Service Documentation 708P88337 November 2005 Prepared by Xerox Europe Global Knowledge amp Language Services Enterprise Centre P O Box 17 Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU England Copyright 2005 by Xerox Ltd Xerox and all identifying numbers used in connection with the Xerox products mentioned in this publication are registered trademarks of Xerox Other company trademarks are also acknowl edged NOTICE While every care has been taken in the preparation of this manual no liability will be accepted by Xerox Europe arising out of any inaccuracies or omissions All service documentation is supplied to Xerox external customers for informational purposes only Xerox service documentation is intended for use by certified product trained service per sonnel only Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation Customer performed service of equipment or modules components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment You should consult the applicable warranty for its terms regarding customer or third party provided service 11 05 Workcentre PE 220 Introduction Introduction Safety Preca tlgnS 1 Service Ca
67. a flat blade screwdriver remove the Motor Assembly and remove it Scan Motor Ass y Figure 5 7 necessary remove two screws securing the Scan Motor and remove it Scan Motor Bracket Scan Motor Figure 6 Workcentre PE 220 11 05 Figure 7 4 13 Repairs Adjustments REP 12 Middle Cover 3 Carefully release the Middle Cover from 1 Before you remove the Middle Cover you should remove Scan Assembly Refer to REP 8 2 Remove five screws securing the Middle Middle Cover Figure 2 Figure 1 4 If necessary take out the Stacker Stacker Figure 3 4 405 Workcentre PE 220 REP 13 HVPS 1 Before you remove the HVPS you should remove Scan Assembly Refer to REP 8 Middle Cover Refer to REP 12 2 Remove five screws securing the HVPS and remove it with the HVPS Ground Figure 1 3 Unplug the Connector from the HVPS HVPS Ground Figure 2 Workcentre PE 220 Repairs Adjustments REP 14 Main PBA 1 Before you remove the Main PBA you should remove Scan Assembly Refer to REP 8 Middle Cover Refer to REP 12 2 Unplug the all Connectors from the Main PBA as shown below Thermister fos 3 gt Figure 1 3 Remove six screws securing the Main PBA and remove it Main PBA Figure 2 11 05 4 15 Repairs Adjustments REP 15 RX Drive 3 Remove two screws securing the Engine Shield and remove six screws securin
68. ard Copy 5 Poster Workcentre PE 220 11 05 6 29 General Procedures and Information Table 1 2nd level Default 1st level 3rd level Value RETURN RETURN left right amp amp Enter 14 character left right amp amp Enter 5 Fax Setup 1 Default Change Resolution Standard Fine Super Standard Fine Photo Color lt Default Change 2 Ring to Answer 1 7 2 3 Lighten Darken Normal Darken Light Normal 4 Redial Term 1 15 3minutes 5 Redials 1 13times Ttimes 6 MSG Confirm On Off On Error On Error 7 Image TCR On Off 8 Auto Report On Off On 9 Auto Reduction On Off On 10 Size 0 30mm 20mm 11 Code 0 9 9 12 DRPD Mode set 13 Mode Fax Tel Ans Fax DRPD 6 Fax Feature 1 Delay Fax Fax 2 Priority Fax Fax lt Delay Fax gt 3 Add Page Yes No 4 Cancel Job Yes No 7 Advanced fax 1 Send Forward On Off Off 2 RCV Forward On Start Time End Time Print Local Copy Off Off 3 Junk Fax Setup On Fax Off Off 4 Secure Receive On Off Print Off 5 Prefix Dial FAX xxxxx 5 digits 6 Stamp RCV Name On Off Off 7 ECM Mode On Off On 8 Reports 1 Phone Book lt Phone Book gt 2 Sent Report 3 RCV Report 4 System Data 5 Scheduled Jobs 6 MSG Confirm 7 Junk Fax List 6 30 11 05 Workcentre PE 220 General Procedures and Information
69. ause the machine to tip or fall possibly causing personal injury or damaging the machine 5 Do not install the machine on a sloping or unstable surface After installation double check that the machine is stable ESD Precautions Certain semiconductor devices can be easily damaged by static electricity Such components are commonly called Electrostatically Sensitive ES Devices or ESDs Examples of typical ESDs are integrated circuits some field effect transistors and semiconductor chip components The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity CAUTION Be sure no power is applied to the chassis or circuit and observe all other safety precautions 1 Immediately before handling a semiconductor component or semiconductor equipped assembly drain off any electrostatic charge on your body by touching a known earth ground Alternatively employ a commercially available wrist strap device which should be removed for your personal safety reasons prior to applying power to the unit under test 2 After removing an electrical assembly equipped with ESDs place the assembly on a conduc tive surface such as aluminium or copper foil or conductive foam to prevent electrostatic charge buildup in the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder re
70. ble Default mode Darkness Original Type Reduce Enlarge No of Copies ID Card Copy 2 up Yes ADF Only 4 up Yes ADF Only Collation Yes ADF Only Autofit Yes Platen Only LD Card Copy Yes Platen Only Clone Yes Platen Only Poster Yes Platen Only 6 6 11 05 Workcentre PE 220 Telephone Specifications General Procedures and Information Table 6 Item Description Handset No Manual Dial Yes Search Yes Phone Book 1 Touch Dial 10 ea 0 9 Speed dial 90 locations 10 99 TAD I F Yes Tone Pulse Tone Default Pulse Changing in Tech Mode Pause Yes Auto Redial Yes Last Number Redial Yes Distinctive Ring Yes Caller ID No Extension Phone Interface Yes Report amp List Tx Rx Journal Yes Print out Confirmation Yes Help List No Auto Dial List Yes System Data List all user setting Sound Control Ring Volume Yes Off Low MED HIGH Key Volume Yes On Off Alarm Volume Yes On Off Speaker Yes On Off Comm Workcentre PE 220 11 05 6 7 General Procedures and Information Fax Specifications Table 7 Item Description Compatibility ITU T G3 Modem Speed 33 6Kbps TX Speed 3sec Compression MH MR MMR JPEG Color Fax Yes Tx Only ECM Yes Resolution Std 203 98dpi Fine 203 196 5 300 300dpi Photo 203 196 Color 200 200dpi Auto Switc
71. bushings on the trans fer roller PL 6 5 The HVPS maybe defective 5 If the problem is still present install a new print cartridge PL 1 or HVPS as necessary PL 1 3 10 11 05 Workcentre PE 220 IQ 9 Ghost 1 Description Ghost occurs at 75 5 mm intervals of the OPC drum on the print Image Quality Check and Cause Solution Digital Printer Digital Printer H Digital Printer 1 Bad contacts caused by contamina tion from toner particles between high voltage terminal in the main body and the electrode of the Developer 1 Clean the terminals 2 The life of developer is expired 2 Install a new print cartridge PL 1 3 Transfer roller lifetime 50 000 sheets has expired 3 Check the transfer roller lifetime and if necessary install a new trans fer roller PL 6 4 Abnormal low temperature below 10 4 Wait about 30 minutes after power on before using the machine 5 Bad contacts caused by contamina tion from toner particles between high voltage terminal in the main body and the one in the HVPS board 5 Install a new main PBA or HVPS PL 1 IQ 10 Ghost 2 Description Ghost occurs at 75 5 mm intervals of the OPC drum on the print When printing on card stock or transparencies using manual feeder Check and Cause Solution Digital Printer Digital Printer
72. ck Preprinted Paper Weight 16 24 60 to 90g m for 150 sheets Cassette Tray 16 43lb 60 to 165g m for 1 sheet Manual Tray ADF Capacity Up to 30 sheets of 20Ib 75g m paper ADF Document Size Up to Legal Software Table 9 Item Description Compatibility DOS No Win 3 x No Win 95 No Win 98 ME Yes Win NT 4 0 Yes Win 2000 Yes Win XP Yes Mac Yes 10 3 Linux Yes Driver Printer GDI TWAIN Yes WIA Yes ScanToPC Yes PC FAX Yes Send only Application RCP Yes Status monitor No SmarThru4 Yes Workcentre PE 220 11 05 6 9 General Procedures and Information Accessories Table 10 Item Description Quick Start Guide Yes some countries S W CD ROM 1CD contents Print driver Twain driver RCP 2CD Electronic User Manual 3CD ScanSoft CD Print Cartridge 1 EA Power Cable 1 Telephone Cord 1 Printer Cable USB Tray Cover Yes Consumables Table 11 Item Description Type Single Cartridge How to install Front door open and front loading Toner Yield 3 000 pages at ISO 19752 596 Coverage ships with 1 000 pages Starter print cartridge Code PE220 Level Sensor 6 10 11 05 Workcentre PE 220 General Procedures and Information GP 2 System Overview System Layout Main Control Operation Panel Scanner Line Interface and Power supply Each component is modular with focus on common and standard design of different prod
73. ction Rotator Flash Memory Stores system program and can be updated to the newer system program code through the PC interface It stores the FAX Journal List One Touch dial number speed dial number and machine configuration setup data Capacity 2 Mbyte Access Time 70 nsec SDRAM SDRAM is used for Print Buffer Scan buffer when scanning ECM Buffer when FAX Receiving and system working memory Capacity 16 Mbyte Access Time 66MHz based on system bus clock Data Backup 72 Hours e Backup Battery Charging Time 100hours when completely discharged Scanner 1 Image Signal Input Image Signal from CIS has a level of about 1 2V and is goes to ADC of Chorus2 After ADC CIS analog signal will be converted to 8 bit Digital signal 2 Image Processing On the surface of the original paper the light from the CIS LED reflected and goes to the CIS Sensor Then the light is converted to the appropriate voltage suitable for ADC input Analog signal from CIS sensor is used for ADC input then is converted to 8 bit digital data Image processor of the Chorus2 will do the Shading correction function at first then Gamma correction func tion next After then the data goes to different module according to the copy or FAX resolu tion mode When Text mode the image data goes to LAT module when Photo mode the image data goes to Error Diffusion module when PC Scan mode the image data goes directly to the PC through DMA access
74. d and release the Harness Carefully release the Engine Shield from the Actua tor Feed Sensor Lever Engine Shield _ WILIU PBA SMPS Actuator Feed Sensor Lever Figure 2 Workcentre PE 220 4 11 05 Repairs Adjustments If only removing the SMPS remove the Rear Cover refer to REP 5 and unplug the Fuser Connector Remove six screws securing the SMPS Unplug the Connec tor from the Main PBA and carefully release the SMPS 5 5 TK lt Figure 3 If only removing the LIU remove the Rear Cover refer to REP 5 and remove two screws securing the LIU PBA Unplug the Connector from the Main PBA and release the LIU PBA Pad LIU PBA Figure 4 4 21 Repairs Adjustments REP 18 LSU CAUTION Do not touch the LSU Glass Window Con tamination on the LSU Glass Window can lead to Image Quality problems 1 Before you remove the LSU you should remove Scan Assembly Refer to REP 8 Middle Cover Refer to REP 12 2 Remove three screws securing the LSU and remove it Unplug the two Connectors from the LSU Figure 1 4 22 11 05 Workcentre PE 220 Repairs Adjustments REP 19 Paper Path Frame 4 Remove the screw securing the Solenoid MP and remove it 1 Remove four screws securing the Paper Before you remove the Paper Path Frame you should remove Scan Assembly Refer to REP 8 Middle Cover Refer to REP 1
75. damaged and affected part s of the machine by description and part number Description Part Number Individual Providing Notification Name Location of product and affected part s Title Telephone Number Organization E Mail Mailing Address Date Report Submitted Instructions E mail or fax this completed form to EH amp S For incidents in Xerox Europe and Developing Markets East Middle East Africa India China and Hong Kong please e mail Elaine Grange gbr xerox com or fax 44 0 1707 35 3914 intelnet 8 668 3914 Note If you fax this form please also send original by internal mail For incidents in North America and Developing Markets West Brazil Mexico Latin American North and Latin American South please e mail Doris bush usa xerox com or fax 585 422 6449 Intelnet 8 222 6449 Form EH amp S 700 08Nov2000
76. de print images will become misty It is therefore necessary to replace the print cartridge even though there may be toner left in it When this message occurs there are approximately 1 000 pages left Replace Drum Explanation The print cartridge mechanical life is expired Solution Replace the print cartridge PL 1 2 26 11 05 Workcentre PE 220 19 Software Problems RAP 19A The machine is not working 1 Description Status Indicator RAPs While Power turned on the machine is not working in print mode Check and Cause Solution 1 Ensure that the customer knows how to install the correct printer driver and to select the PE220 as the default printer 1 Refer the customer to the PE220 User Guide 2 Perform the pattern test GP 4 2 If the test print works that means there are no problems in the machine itself If the test printing does not work that means the machine is faulty and the problem is not due to computer software or driver settings 3 Check that the PC and the machine are properly connected and that the print car tridge is installed correctly 3 Replace the printer cable If the problem is not solved even after the cable is replaced check the amount of the remaining toner refer to print Cartridge Service 4 Printing is not working in Windows 4 Check if the connection between PC and printer port is correct Uninstall the driver then re install new drivers Refer
77. e Cotton Swab Standard For general home use for medical service Workcentre PE 220 General Procedures and Information Cleaning Equipment Standard An IPA Isopropyl Alcohol dry wipe tissue or a gentle neutral detergent and lint free cloth Vacuum Cleaner Spring Hook Standard For general use Software Driver installation CD ROM 9 11 05 6 53 General Procedures and Information GP 11 Acronyms and Abbreviations The table below explains the abbreviations and acronyms used in this service manual Where ab breviations or acronyms are used in the text please refer to this table Table 1 Acronyms and Abbreviations Abbreviations Explanation AP Access Point AC Alternating Current APC Auto Power Control ASIC Application Specific Integrated Circuit BIOS Basic Input Output System BLDC Brush less Direct Current CN connector CON connector CPU Central Processing Unit dB decibel dbA decibel A dBM decibel milliwatt DC direct current DCU Diagnostic Control Unit DPI Dot Per Inch DRAM Dynamic Random Access Memory DVM Digital Voltmeter ECP Enhanced Capability Port EDC Embedded Diagnostic control EEPROM Electronically Erasable Programmable Read Only Memory EMI Electro Magnetic Interference EP electrophotographic EPP Enhanced Parallel Port FPOT First Printout Time FAN fir
78. e 4 6 Open the Open Cover and remove the Open Cover in the direction of the arrow Open Cover Figure 5 Figure 7 4 10 11 05 Workcentre PE 220 9 Unplug the Connector from the ADF and remove four screws securing the ADF Motor Housing and remove it in the direc tion of the arrow ADF Motor Housing Figure 8 Workcentre PE 220 Repairs Adjustments REP 10 OPE Unit 1 Open the ADF Housing and insert a flat blade screwdriver into the crack and remove the OPE Unit from the Platen Housing ADF Housing Figure 1 2 Unplug the three Connectors Battery OPE Full Sensor OPE PBA Figure 2 3 Remove the screws securing the OPE PBA and remove it 4 Release the Contact Rubbers 5 Release the Keys 11 05 4 11 Repairs Adjustments REP 11 Platen Housing 4 Push the Holder in the direction of arrow and remove the Belt as shown below yot moe The CIS will come out at the same time you should remove Scan Assembly Refer to REP 8 ADF Housing Refer to REP 9 OPE Unit Refer to REP 10 2 Remove five screws from the Scan Upper and remove it from the Scan Lower Figure 3 5 Release the Belt and Flat Cable from the CIS Scan Lower Figure 1 3 Take out the Battery CIS q Belt er Figure 4 Figure 2 4 12 11 05 Workcentre PE 220 Repairs Adjustments 6 Remove two screws securing the Scan 8 Using
79. e manufacture of the cartridge check if these are dam aged viii 11 05 Workcentre PE 220 Introduction Health and Safety Incident Reporting Summary This section defines requirements for notification of health and safety incidents involving Xerox products equipment and materials at customer locations ll Scope Xerox Corporation and subsidiaries worldwide Ill Objective To enable prompt resolution of health and safety incidents involving Xerox products and to ensure Xerox regulatory compliance IV Definitions Incident An event or condition occurring in a customer account that has resulted in injury illness or prop erty damage Examples of incidents include machine fires smoke generation physical injury to an operator or service representative Alleged events and product conditions are included in this definition V Requirements Initial Report 1 Xerox organisations shall establish a process for individuals to report product incidents to Xerox Environment Health amp Safety within 24 hours of becoming aware of the event 2 The information to be provided at the time of reporting is contained in Appendix A Health and Safety Incident Report involving a Xerox product 3 The initial notification may be made by any of the following methods For incidents in North America and Developing Markets West Brazil Mexico Latin Amer ican North and Latin American South Phone Xerox EH amp S at 1 800 828 6571
80. er F Down and Exit Gear DRV17 The Roller Main Roller FR F Down Holder Spring will come out at the same time Exit Gear Exit Roller F Down Roller FR Roller Main Figure 6 Note If you don t follow the direction above the Spring will come out forcing the Roller Main Roller FR F Down Holder inside the Frame Assembly 8 Remove two screws securing the Thermo Cap and remove it Thermo Cap Figure 7 Workcentre PE 220 Repairs Adjustments 9 Pull out the Thermostat and release the CBF Harness Thermostat Figure 8 10 Remove the screw securing the Harness then take out the Thermistor Figure 9 11 05 4 19 Repairs Adjustments 11 Release the CBF Harness from the Halo gen Lamp and remove two screws secur ing the Halogen Lamp Figure 10 12 Remove two screws securing the Cover M and remove it Figure 11 4 20 11 05 CAUTION Do not touch the lamp body glass Contami nation from your fingers can cause the lamp to fail 13 Take out the Halogen Lamp in the direc tion of arrow Heat Roller Halogen Lamp Figure 12 Workcentre PE 220 REP 17 Engine Shield LIU PBA SMPS 1 Before you remove the Engine Shield you should remove Scan Assembly Refer to REP 8 Middle Cover Refer to REP 12 2 Unplug all Connectors from the SMPS and LIU PBA Main PBA lt Main PBA Figure 1 3 Remove six screws securing the Engine Shiel
81. f the Heat Lamp Heat Roller Pressure Roller Thermistor and Thermo stat It fixes toner to the paper using pressure and heat to complete the printing job Temperature Intercepting Device Thermostat The thermostat is a temperature sensing device which cuts off the power to the heat lamp to pre vent overheating fire when the heat lamp or heat roller overheats Temperature Detecting Sensor Thermistor The Thermistor detects the surface temperature of the heat roller this information is sent to the main processor which uses this information to regulate the temperature of the heat roller Heat Roller The surface of the Heat Roller is heated by the Heat Lamp As the paper passes between the Heat and Pressure rollers the toner is melted and fixed permanently to the paper The surface of the roller is coated with Teflon This ensures that toner does not adhere to the roller surface Pressure roller The Pressure Roller mounted under the heat roller is made of a silicon resin and the surface of the roller is coated with Teflon This ensures that toner does not adhere to the roller surface 6 12 11 05 Workcentre PE 220 General Procedures and Information Safety Features To prevent overheating 1st protection device Hardware cuts off when overheated 2nd protection device Software cuts off when overheated 3rd protection device Thermostat cuts off mains power to the lamp Safety device Fuser power is cut off when the front c
82. g the Frame then remove the RX Drive in the direction of the arrow 1 Before you remove the RX Drive you should remove Scan Assembly Refer to REP 8 Middle Cover Refer to REP 12 Main PBA Refer to REP 14 2 If necessary remove Bracket Port Bracket Main PBA and Ground Port Bracket Main PBA Bracket Figure 2 4 Remove the Connector Figure 1 Figure 3 4 16 11 05 Workcentre PE 220 Repairs Adjustments 5 Release the four Gears RDCN OPC REP 16 Fuser Fuser Feed from the Frame RDCN Gear Z 1 Before you remove the Fuser you should remove Scan Assembly Refer to 8 Middle Cover Refer to REP 12 2 Unplug the two Connectors from the SMPS and Main PBA Feed Gear Thermister Figure 4 6 Remove four screws securing the Motor Bracket and remove it Then remove two screws securing the Motor and remove it Figure 1 Gear Bracket 3 Remove four screws securing Fuser and remove it Figure 5 Figure 2 Workcentre PE 220 11 05 4 17 Repairs Adjustments 6 Remove the Cover M Guide Exit 4 Remove the Lever M Act Exit in the direc tion of arrow Lever M Act Exit Cover M Guide Exit Figure 3 5 Remove the Cover M Safety Figure 5 Cover M Safety Figure 4 Workcentre PE 220 11 05 4 18 T Rotate the Holder in the direction of the arrow which is attached to the Exit Roll
83. ght out Figure 3 Note Inside of the machine is hot Take care when removing paper from the machine 5 Close the rear door Figure 4 6 Open and close the front door to resume printing 6 50 11 05 Workcentre PE 220 General Procedures and Information Tips for Avoiding Paper Jams When Printing on the A5 sized Paper If paper jams occur frequently when you print on A5 sized paper 1 Load the paper into the tray as shown below Figure 1 2 Open the printer s properties window set the paper size to A5 from the Paper tab 3 From the Orientation option of the Layout tab set the Rotate option to 90 4 Click OK to start printing For details see Software User s Guide Tips for Avoiding Paper Jams By selecting the correct paper types most paper jams can be avoided When a paper jam occurs Follow the procedures in Loading Paper Ensure that the adjustable guides are positioned correctly Do not overload the tray Do not remove paper from the tray while your machine is printing Flex fan and straighten the paper before loading Donotuse creased damp or highly curled paper e Do not mix paper types in the tray Use only recommended print materials See Paper Specifications Ensure that the recommended print side of print materials is facing up in the tray Workcentre PE 220 11 05 6 51 General Procedures and Information GP 9 General Precautions on Disassembly When you disassemble and
84. good quality paper 2 Solenoid malfunction the solenoid does not work properly Perform Engine Test Mode Pick up Test Refer to GP 4 2 Replace the solenoid if necessary PL 6 3 Pad Friction is contaminated with foreign matter oil 3 Clean the pad friction with soft cloth damp ened with IPA Isopropyl Alcohol 2 8 11 05 Workcentre PE 220 6 Description Status Indicator RAPs Constant Jam where paper is entering Fuser unit Fuser rollers do not turn Check and Cause Solution 1 Check if the fuser has overheated and melted the fuser gear Check for heat damage to the fuser roll and the pressure roll 1 Check the Heat Lamp thermostat and ther mistor 2 Use Engine Test Mode GP 7 to test the Fuser THERM ADC 120 3 Replace Fuser unit PL 7 4 Replace SMPS PL 1 or Main PBA PL 1 as appropriate Workcentre PE 220 11 05 2 9 Status Indicator RAPs 7 Paper rolled in the Print Cartridge OPC Drum RAP Description Paper is rolled up in the OPC Check and Cause Solution 1 Paper is too thin 1 Recommend use normal paper Use paper within specification Refer to the User Guide 2 Paper curl 2 Remove the paper while turning the OPC Drum against the feed direction Turn the paper over Recommend the use of good quality long grain paper 2 10 11 05 Workcentre PE 220
85. he driver then re install new drivers Refer to Xerox com Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input out put range is 0378 5 Check if the printer cable is directly con nected to peripheral devices 5 If the scanner needs to be connected to the machine remove the scanner from the PC to see if the machine is working alone properly Workcentre PE 220 11 05 2 15 Status Indicator RAPs 12B The machine is not working 2 Description After receiving the printing order no response at all or the low speed of printing occurs due to wrong setup of the environment rather than malfunction of the machine itself Check and Cause Solution 1 Ensure that the customer knows how to install the correct printer driver and to select the PE220 as the default printer 1 Refer the customer to the PE220 User Guide 2 Secure more space of the hard disk 2 Not working with the message insufficient printer memory means hard disk space prob lem rather than the RAM problem Ask the customer to provide more space for the hard disk using the disk utilities program 3 Printing error occurs even if there is enough space in the hard disk 3 The connection of the cable and printer port is not correct Check if the connection is cor rect Ask the customer to check the BIOS of the PC to ensure that there are no IRQ con flicts
86. he result of the test on the LCD It is divided into 5 func tions 0 4 and these are shown below To enter the Engine Test Mode Press Menu g 9 in sequence and the LCD briefly displays Engine Test the machine has entered Engine Test mode Press 0 1 2 3 or 4 to select the Test No see Table 1 left hand column General Procedures and Information Table 1 NO Sub No Engine test Remark 0 1 Motor Test 1 0n 2 Off next test selected 2 Pick Up Test 1 On 2 Off next test selected 3 Fan Test 1 On 2 Off next test selected 4 Manual Test 1 On 2 Off next test selected 5 PTL Test 1 On 2 Off next test selected 1 1 LSU Motor Test 1 On 2 Off next test selected 2 LSU Hsync Test 1 On 2 Off next test selected 3 LD Test 1 On 2 Off next test selected 2 1 Feed Sensor Test 1 Check read the sensor 2 Next Next Sensor test 2 Exit Sensor Test 1 Check read the sensor 2 Next Next Sensor test 3 Cover Sensor Test 1 Check read the sensor 2 Next Next Sensor test 4 Empty Sensor Test 1 Check read the sensor 2 Next Next Sensor test 5 Manual Sensor Test 1 Check read the sensor 2 Next Next Sensor test 3 1 Therm ADC 180 1 On 2 Off maintain the fusing temp 80 C 2 Therm ADC 140 1 On 2 Off maintain the fusing temp 135
87. hine is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 1 laser products and elsewhere it is certified as a Class laser product conforming to the requirements of IEC 825 Class laser products are not considered to be haz ardous The laser system and machine are designed so there is never any human access to laser radiation above a Class 1 level during normal operation user maintenance or prescribed service condition Workcentre PE 220 11 05 iii Introduction WARNING Never operate or service the machine with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this prod uct these basic safety pre cautions should always be followed to reduce risk of fire electric shock and injury to persons CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO ADVARSEL USYNLIG LASERSTR LNING VED BNING N R SIKKERHEDSBRYDERE ER UDE AF FUNKTION UNDG UDSAETTELSE FOR STR LNING ADVARSEL USYNLIG LASERSTR LNING N R DEKSE
88. hing Yes Scan Speed Standard approx 3sec ADF approx 5sec Platen Fine approx 7sec ADF approx 8sec Platen S Fine approx 7sec ADF approx 8sec Platen Rx fax duplex print out No Multiple page scan speed Memory Tx 7 cpm Ltr Standard Resolution Res Receive Mode Fax TEL Ans Fax DRPD Memory Capacity 2MB When Power off Memory Back up Optional Memory No Max locations to store to 99 locations 1 Group Dial Fax Forward Yes On Off Broadcasting 109 locations Max locations Cover page NO Delayed fax Yes Memory RX Yes Functions Voice Request No TTI Yes RTI Yes Polling No Earth Recall No Auto Reduction Yes RDS Yes Junk Fax barrier Yes Security Receive Yes Memory Back up Max 72hours 6 8 11 05 Workcentre PE 220 General Procedures and Information Paper Handling Specifications Table 8 Item Description Input Capacity and Types 150 sheet Cassette Tray 75 g m 20 lbs Output Capacity and Types 50 sheet Face Down 75 g m 20 Ibs Manual Tray 1 sheet Media size 4 5 Letter Legal Folio Executive ISO 5 JIS B5 Mon arch Envelope No 10 DL C5 C6 76 127 mm 3 x 5 216 356 mm 8 5 x 14 Media Type Plain Paper Transparency Label Envelope Tick Thin Bond Color Paper Card Sto
89. hosen 11 LSU Motor The laser motor starts when the execution key is pressed Laser Motor On Off and stops when the stop key is pressed 12 LSU Hsync Test The LSU motor starts and Laser Ready is displayed if Laser Ready On Off 13 LD Test Diode On is displayed when the laser diode is on Otherwise Diode Off is displayed Diode On Off 21 Feed Sen Test 22 Exit Sen Test These functions allow the current state of the sensor to be displayed Sensor Off or Sensor On 23 Cover Sen Test This function allows the current state of the Cover sensor to be displayed Touch the sensor and confirm that the message changes Cover Open to Cover Close Cover Open or Cover Close 24 Empty Sen Test 25 Manual Sen Test These functions allow the current state of the sensor to be displayed Sensor Off or Sensor On 31 Them ADC 180 32 Them ADC 140 33 Them ADC 120 34 Them ADC 100 Current value is displayed on the upper line of the LCD and Target value on the bottom line Target value is limited from 191 C to 80 C Target temperature and output temperature from thermistor and ADC 41 Test 42 Dev Bias Test 43 THV EN NEG Test 44 THV ON 1300V 45 THV ADC 1300V These Functions are provided to check whether the control of the HVPS is functioning correctly On Off Dev Bias On Off THV EN NEG On Off
90. idge PL 1 2 Ambient temperature is below than 10 C 2 Wait 30 minutes after printer is powered on before you start print ing 3 Check shading profile 3 Redo shading profile in the Tech mode 4 Bad contact caused by the toner contamination between the high voltage terminal in the HVPS and the one in the set 4 Clean the contaminated area 5 Abnormal output from the HVPS can be caused by contamination 5 If necessary install a new HVPS L 1 Workcentre PE 220 11 05 3 7 Image Quality IQ 6 Dark Image or Black Image Description The printed image is dark Check and Cause Solution 1 Identify if the problem is caused by the Scanner or the LSU Xero graphics 1 Perform pattern test GP 4 If pat tern is good check the scanner If pattern is bad check the LSU Xerographics 2 No charge voltage 2 Clean the high voltage charge terminal 3 Charge voltage is not turned on due to bad contact between the power supply in the side of the Developer and charge terminal of HVPS 3 Check the connections between the main PBA and HVPS If necessary install a new main PBA or HVPS PL 1 4 Check for CIS problem on the Main PBA 4 Check the CIS FFC Cable is properly connected 5 Check shading profile 5 Perform the shading test GP 4 3 8 11 05 Workcentre PE 220 Image Quality IQ 7 Uneven Dens
91. ine Use caution during thunder or lightning storms Xerox recommend that this machine be dis connected from the power source when such weather conditions are expected Do not touch the machine or the power cord if it is still connected to the wall socket in these weather condi tions 10 Avoid damp or dusty areas install the machine in a clean well ventilated location Do not position the machine near a humidifier Damp and dust build up inside the machine can lead to overheating and cause a fire 11 Do not position the machine in direct sunlight This will cause the temperature inside the machine to rise possibly leading to the machine failing to work properly and in extreme condi tions could lead to a fire 12 Do not insert any metal objects into the machine through the ventilator fan or other part of the casing it could make contact with a high voltage conductor inside the machine and cause an electric shock Workcentre PE 220 11 05 V Introduction Handling Precautions The following instructions are for your own personal safety to avoid injury and so as not to dam age the machine 1 2 4 5 Ensure the machine is installed on level surface capable of supporting its weight Failure to do so could cause the machine to tip or fall The machine contains many rollers gears and fans Take great care to ensure that you do not catch your fingers hair or clothing in any of these rotating devices Do not place a
92. ity Description Print density is uneven Check and Cause Solution 1 The pressure force on the left 1 Install parts as necessary PL 6 and right springs of the transfer roller is not even the springs are damaged the transfer roller is improperly installed or the transfer roller bushing or holder is dam aged Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 2 The toner level is not even on the 2 Install a new print cartridge PL 1 developer roller 3 Low toner in print cartridge 3 Shake the print cartridge If Image Quality is still poor install a new print cartridge PL 1 Workcentre PE 220 11 05 3 9 Image Quality IQ 8 Background Description Light dark background on the print Check and Cause Solution Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 1 Has the customer been making a lot of prints at less than 296 area coverage Note The print cartridge is basi cally designed to print 3 000 sheets with 596 image 1 Inform the customer that low area coverage will cause back ground problems 2 16 recycled paper being used 2 Image quality is not guaranteed if recycle paper is used 3 Has the life span of the devel oper ended 3 Install a new print cartridge PL 1 4 15 the movement Up and Down of the transfer roller smooth 4 Clean the
93. lephone number and name or company name will be printed at the top of each page sent from your machine 1 Press Menu until Machine Setup appears on the top line of the display The first available menu item Machine ID displays on the bottom line 2 Press Enter The display asks you to enter the fax number If there is a number already set the number appears 3 Enter your fax number using the number keypad Note If you make a mistake while entering numbers press the 4 key to delete the last digit 4 Press Enter when the number on the display is correct The display asks you to enter an ID 5 Enter your name or the company name using the number keypad You can enter alphanumeric characters using the number keypad and include special sym bols by pressing the O key For details on how to use the number keypad to enter alphanumeric characters If you want to enter the same letter or number in succession enter one digit move the cursor by pressing the gt key and enter the next digit If you want to insert a space in the name you can also use the key to move the cursor to skip the position 6 Press Enter when the name on the display is correct 7 return to Standby mode press Stop Clear Setting the Date and Time When you turn your machine on for the first time the display prompts you to enter the current date and time After entering it will not appear anymore All faxes will have the date and time printed on
94. ll Procedures Section NENNT 1 1 2 Repair Analysis Procedures SO TOM Ro ON a a 2 1 3 Image Quality 28010110 TE ee E _ __ _ _ 3 1 4 Repairs Adjustments Section COMENS 4 1 5 Parts List Section Ended 5 1 6 General Procedures Information dE ai tien ERR M RP 6 1 7 Wiring Data 7 1 Workcentre 220 11 05 Introduction Page intentionally blank ii 11 05 Workcentre PE 220 Introduction Introduction Precautions In order to prevent accidents and to prevent damage to the equipment please read the precautions listed below carefully before servicing the machine and follow them closely Safety Warning 1 Only to be serviced by appropriately qualified service engineers High voltages and lasers inside this product are dangerous This machine should only be serviced by a suitably trained and qualified service engineer 2 Use only Xerox replacement parts There are no user serviceable parts inside the machine Do not make any unauthorized changes or additions to the machine these could cause the machine to malfunction and create electric shock or fire hazards 3 Laser Safety Statement The mac
95. ltaneous Peripheral Operation Online SW Switch sync synchronous or synchronization USB Universal Serial Bus WECA Wireless Ethernet Compatibility Alliance Workcentre PE 220 11 05 6 55 General Procedures and Information GP 12 Selecting printer locations Leave enough room to open the printer trays covers and allow for proper ventilation see dia gram below Provide the proper environment A firm level surface Away from the direct airflow of air conditioners heaters or ventilators Free of extreme fluctuations of temperature sunlight or humidity Clean dry and free of dust 482 6 mm 19 in Figure 1 6 56 11 05 Workcentre PE 220 General Procedures and Information GP 13 Sample Test Pattern The sample pattern shown below is the standard test pattern used in the factory The life of the print cartridge developer cartridge and printing speed are measured with the pat tern shown below of 5 area coverage The pattern is shown at approximately 70 of actual size 4 ISO 19752 Standard Pattern LMNOPQRSTUVWX HIJKLMNOPQRSTUVWXYZOT 28456789ABCDEFGHIJKI ABCDEFG Stephen J Singel Y Labanda Sinpat Abarress Tendar BSF URANGLE LSA Funtres Solber Netener 23 January 2004 Jonathan Q Maderia Inpert Mampem Abaress 2343 Stantin Dawer Lank Benhibe SDF Mr Maderia Nam liber tempor cum soluta nobis eleifend ption cogue nihil consequat velillum Dolore e
96. moval devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs 6 Do not remove a replacement ESD from its protective packaging until immediately before installing it Most replacement ESDs are packaged with all leads shorted together by conduc tive foam aluminium foil or a comparable conductive material 7 Immediately before removing the protective shorting material from the leads of a replacement ESD touch the protective material to the chassis or circuit assembly into which the device will be installed Workcentre PE 220 11 05 vii Introduction 8 Maintain continuous electrical contact between the ESD and the assembly into which it will be installed until completely plugged or soldered into the circuit 9 Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushing together of clothing fabric and lifting one s foot from a carpeted floor can generate static electricity sufficient to damage an ESD Super Capacitor or Lithium Battery Precautions 1 Exercise caution when replacing a super capacitor or Lithium battery There could be a dan ger of explosion and subsequent operator injury and or equipment damage if incorrectly installed 2 Be sure to replace the battery with the same or equivalent type recommended by the manu fact
97. mware GDI graphics device interface GND ground HBP Host Based Printing HDD Hard Disk Drive H H High temperature and high humidity HV high voltage HVPS High Voltage Power Supply VF interface Input and Output IC integrated circuit IDE Intelligent Drive electronics or Embedded Drive Electronics IEEE Institute of Electrical and Electronics Engineers Inc IPA Isopropy Alcohol IPM Images Per Minute 6 54 11 05 Workcentre PE 220 General Procedures and Information Table 1 Acronyms and Abbreviations Abbreviations Explanation LAN local area network Ib pound s LBP Laser Beam Printer LCD Liquid Crystal Display LED Light Emitting Diode LIU Line Interface Unit L L Low temperature and low humidity LSU Laser Scanning Unit MB megabyte MHz megahertz MPF Multi Purpose Feeder NIC Network Interface Card N N Normal temperature and normal humidity NVRAM nonvolatile random access memory OPC Organic Photo Conductor OPE Operate Panel Equipment PBA Printed Board Assembly PCL Printer Command Language Printer Control Language PDL Page Discription Language PPM Page Per Minute PPS Pulse Per Second PS Post Script PTL Pre Transfer Lamp PWM Pulse Width Modulation Q PID Quick Printer Initiating Device Qty quantity RAM Random Access Memory ROM Read Only Memory SCF Second Cassette Feeder SMPS Switching Mode Power Supply Spool Simu
98. mware file to be used to update the set using the Browse Icon 4 Click the Update icon The firmware file is transmitted to the Printer automatically and the printer is initialized when the download completes 5 Click the Refresh icon and check that the updated version numbers are displayed DOS Command mode This method is ONLY for Parallel Port Connect the PC to the set using a Parallel Cable and enter the DOS Command to upgrade the firmware Method 1 First of all you need the following files down bat down com bin fprt exe and Rom File file name for upgrade Ensure you save ALL of these files in the same folder 2 At the DOS prompt enter the correct command as shown below and push the enter key Then the upgrade will automatically take place 3 There are two commands use the correct one depending on the condition of the set When the product is in the idle condition down rom file When the product is in Ready condition TECH MODE gt DATA SETUP FLASH UPGRADE LOCAL rom file 4 Do not turn off the power during the upgrade process 2 Remote FAX It is possible to use a set that already has the latest firmware to upgrade a remote set remotely using the telephone system Method 1 On the set that has the latest firmware set it to transmit the upgrade TECH MODE SETUP FLASH UPGRADE REMOTE 2 Enter the telephone number of the set that needs to be upgraded Seve
99. n PBA PL 1 Workcentre PE 220 11 05 2 23 Status Indicator RAPs 16 Abnormal Noise RAP Description There is noise from the ADF when copying Check and Cause Solution 1 Check the Scanner Motor gearbox and rollers 1 Check for correct assembly of gears and motor Ensure no parts are damaged and there are no foreign objects in the mechanism or scan path Replace any worn parts PL 2 2 Check the Motor Driver on Driver PBA 2 Replace the Main PBA PL 1 and ADF PBA PL 2 2 24 11 05 Workcentre PE 220 17 Scanning RAP 17A PC Scanning Problems Description Unable to scan using a PC Status Indicator RAPs Check and Cause Solution 1 Check the Cable USB or Parallel is prop erly connected and that the machine can print correctly 1 Reconnect the PC and machine replace any faulty cables If using a parallel cable check that the parallel port is properly config ured Ask the customer to check the BIOS of the PC to ensure that there are no IRQ con flicts and to check that the input output range is 0378 2 Check that the driver is installed properly 2 If printing is OK check that the Scan driver is also installed Refer to User s Manual 3 Check that the copy function operates nor mally 3 If the copy function works replace the Main PBA PL 1 If the copy function does not work replace the CIS PL 4 and try again
100. n Selects the scan feature software Printer Settings Utility provided Toner Save Allows you to save on toner by using less toner to print a document Copy Selects the copy feature Fax Selects the Fax feature 6 40 11 05 Workcentre PE 220 6 LCD Status Error Messages General Procedures and Information Table 1 STATUS LCD Display Descriptions Document Jam Document Jam When Document Jam occurred at ADF module Door Open or Jam Front or Rear When machine front side cover or Jam Cover was Cover Open Cover Open opened NO paper No Paper When there is no paper in CASSETTE Tray Add Paper PAPER JAM 0 Paper Jam 0 When the machine encountered paper jam in pick up Open Close Door area Machine displays on the LCD until DOOR OPEN amp CLOSE PAPER JAM 1 Paper Jam 1 When the machine encountered paper jam in paper exit Open Close Door of Machine machine displays on the LCD until DOOR OPEN amp CLOSE PAPER JAM 2 Paper Jam 2 When the machine encountered paper jam in paper exit Check Inside of Machine machine displays on the LCD until DOOR OPEN amp CLOSE Communication Error COMM Error When the machine has a problem in communication Machine displays this in case of Transmission Machine displays this in case of fax handshaking step of Reception Line Error Line Error When the machine has problem in case of Fax Data reception step NO ANSW
101. n expired white lines or light image occur in front of the image 2 Install new print cartridge PL 1 3 If the fuser is defective voids occur periodically at the top of a black image 3 Open the front cover Clean the stripper fingers Install parts as nec essary PL 7 If the problems are not solved replace the print cartridge PL 1 11 05 Workcentre PE 220 IQ 3 Horizontal Black Band Description Dark or blurry horizontal stripes on print Image Quality Check and Cause Solution Digital Printer Digital Printer 1 Bad contacts of the voltage ter minals to developer 1 Clean each voltage terminal of the Charge Supply Develop and Transfer roller remove the toner particles and paper particles 2 The rollers used in the image development process may be con taminated OPC Drum lt 75 5mm Charge Roller 37 7mm Supply Roller 47 5mm Develop Roller 35 2mm Transfer Roller 46 2mm Heat Roller 63 9mm Pressure Roller 75 4mm 2 Clean the component that corre sponds to the repeat interval of the defect If the defect persists install a new print cartridge PL 1 or fuser PL 1 based on the interval of the black band Workcentre PE 220 11 05 3 5 Image Quality IQ 4 Black White Spot Description Dark or blurry black spots on the print White spots occur on the print Check and Cause Solution 1 If da
102. nder 4 0Arms 2 5Arms But the status when lamp is off or rated voltage is inputted outputted 2 Rated Output Power Table 2 NO Items CH1 CH2 Remarks CHANNEL 5V 24 0V 2 CONNECTOR PIN CON 2 CON 2 Jam cover switch 5V PIN 5pin 24V PIN 2 3 4 included GND PIN 6pin GND PIN 7pin 3 Rated Output 5V 5 4 75 5 25 24V 10 15 21 6V 27 6V 4 Max Output current 2 5A 5 Peak Loading current 1 0A 2 7A within 1ms Duration 6 RIPPLE NOISE 100mVp p or less 500mVp p or less 7 Maximum output 2 5W 36W 8 Peak output 4W 55 2W 1ms 9 Protection for loading Fuse Protection or Shut Fuse Protection or Shut shortage and down within 1 5A 3 0A down within 3 5A 4 5A overflowing current range range 6 24 11 05 Workcentre PE 220 General Procedures and Information 3 Consumption Power Table 3 NO Items CH1 5V CH2 24V System 1 Stand By 0 6A AVG 65Wh 2 Printing 0 8A 19A AVG 350Wh 3 Sleep Mode 0 5A 0 3A AVG 10Wh 4 Power Cord Length 1830 4 50mm 5 Power Cord Switch Exist 6 Feature Withstand Resistance 100 or more at DC 500V Insulating revisiting pressure Must be no problem within 1 min at1000Vac 10mA Leaking Current under 3 5mA Running Current under 40A PEAK AT 25 77 F COLDSTART under 50A PEAK In other conditions Rising Time within 2Sec FallingTime over 20ms Surge
103. nds check cable switch or SMPS Does the wall socket work Check the LCD Panel Refer to General Procedures Is there any display at all gt f not check power cable switch or SMPS Is the display a meaningful message Are there any broken or badly formed characters Is the message on the LCD Panel a standard error message Refer to GP 6 gt Does the wall socket work gt Check the main PBA and cable harness Refer to RAP 3 Check the Paper Path Is there a Paper Jam Remove any paper fragments caught in the paper path Paper Jam occurs repeatedly at a specific point in the Paper Path gt Open the fuser cover Clear jam gt Dismantle the machine and carefully inspect the region where the jam occurs Especially check if paper fragments are caught in the Fuser refer to REP 16 4 Print the Information Page Configuration Try printing a test page from a computer gt f there is an error check cables and driver installation 5 Check the Print Quality Is there a Print Quality Problem gt Go to Section 3 Image Quality 6 Check consumables toner etc Using the keys print the Test Pattern gt Expected life of various consumable parts compare this with the figures printed and replace as required Enter Tech mode GP 4 Check the CRU print count If necessary install a new print cartridge PL 1 Workcentre PE 220 11 05 2 3 Status Indicator RAPs Initial I
104. nspection 1 Check the power 1 N gt A The machine does not work no matter how long you wait A Is the Power Switch machine and wall socket turned on B Is the Power Cord connected to the machine correctly C Is the Power cord connected to the wall socket correctly D Is wall socket working E Is the unit rated at the same voltage as the supply Does the Fan work when power is turned on A Check the connectors on the SMPS B Check the fuses in the SMPS F1 Check the Installation Environment Ensure the installation surface is flat level and free from vibration If necessary move the machine Ensure that the temperature and humidity of the surroundings are within specification If necessary move the machine Ensure that the machine is positioned away from any air conditioning or other heating or cool ing equipment Also ensure that is not positioned in a direct draft from any air conditioning fan or open window If necessary move the machine Ensure the machine is not positioned in direct sunlight If itis unavoidable use a curtain to shade the machine Ensure the machine is installed in a clean dust free environment Move the machine to clean area if necessary Some industrial or cleaning processes give of fumes which can affect the machine Move the machine away from this type of air pollution Check paper type Use only paper which is of a suitable quality weight and size
105. ny small metal objects containers of water chemicals or other liquids close to the machine which if spilled could get into the machine and cause damage or a shock or fire hazard Do not install the machine in areas with high dust or moisture levels beside on open window or close to a humidifier or heater Damage could be caused to the machine in such areas Do not place candles burning cigarettes etc on the machine these could cause a fire Assembly Disassembly Precautions Replace parts carefully always use Xerox parts Take care to note the exact location of parts and also cable routing before dismantling any part of the machine Ensure all parts and cables are re placed correctly Please carry out the following procedures before dismantling the machine or replacing any parts 1 2 3 vi Check the contents of the machine memory and make a note of any user settings These will be erased if the mainboard is replaced Ensure that power is disconnected before servicing or replacing any electrical parts Disconnect printer interface cables and power cables Only use approved spare parts Ensure that part number product name any voltage current or temperature rating are correct When removing or re fitting any parts do not use excessive force especially when fitting screws into plastic Take care not to drop any small parts into the machine Handling of the OPC Drum The OPC Drum can be irreparably damaged if it exposed
106. onnected Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input out put range is 0378 4 Check the parallel port related items in the BIOS 4 For the printer port select ECP SPP and normal modes support 8 bit data transfer ECP mode supports 12 bit data transfer 5 Reboot the system to print 5 If the regular font is not printing the cable or the printer driver may be defective Turn the PC and machine off and reboot the sys tem to print again If not solved double click the printer in my computer If the regular fonts are not printed this time the cable must be defective so replace the cable with new one 2 28 11 05 Workcentre PE 220 Status Indicator RAPs 19C Abnormal Printing Description Printing does not work even after replacing the cable Machine does not work at all or strange fonts are printed Check and Cause Solution 1 Set up the parallel port in the BIOS 1 Ask the customer to ensure that ECP best or SPP is selected in the BIOS setup 2 Printer Driver Error 2 Ensure that the correct driver is loaded Use the driver supplied on the CD or down loaded from the Xerox com DO NOT use the Microsoft driver supplied with the Windows operating system If the machine is a GDI printer ensure that ALL OTHER GDI drivers are un installed as Windows allows only 1 type of driver to be loaded 3 Error mes
107. ontrol part is a passive circuit so it turns the heater on off with taking signal from engine control part When the signal is turned on at engine the LED of PC102 Photo Triac takes the voltage and flashes From the flashing light the Triac part light receiving part takes the voltage and the voltage is supplied to the gate of Triac and flows into the Triac As a result the AC current flows in the heat lamp and heat is occurred On the other hand when the signal is off the PC102 is off the voltage is cut off at the gate of Triac the Triac becomes off and then the heat lamp is turned off 1 Triac feature 12A 600V SWITCHING 2 Phototriac Coupler PC 102 Turn Onlf Current 15mA 50mA Design 16mA High Repetitive Peak Off State Voltage Min 600V Workcentre PE 220 11 05 6 27 General Procedures and Information GP 3 User Mode Table 1 below shows the map of User settings available in User Mode These are fully described in the User Guide and are not included here Table 1 1st level 2nd level 3rd level Default Value RETURN RETURN left right amp amp Enter gt 14 character left right amp amp Enter 1 Paper Setting 1 Paper Type Plain Paper Bond Transparency Card Stock Labels Preprinted Colored Envelope Thick Thin Plain Paper Letter A4 Legal Execu tive Folio A5 B5 A6 By Country 2 Machine Se
108. over is opened LSU power is cut off when the front cover is opened The temperature of the fuser cover s surface is maintained at less than 80 C to protect the user and a caution label is attached where the customer can see it easily when the rear cover is opened Covers STACKER COVER M MIDDLE COVER M JAM COVER M SIDE R EXTEND SMALL EXTEND LARGE COVER M REAR 5 SN TRAY CASSETTE FIXING BKT SPEAKER COVER M DEVE COVER M SIDE L Figure 1 Workcentre PE 220 11 05 6 13 General Procedures and Information Scanner TIMING BELT KEY amp OPECOVER Figure 2 6 14 11 05 Workcentre PE 220 General Procedures and Information Engine H W Specification 1 Printing Method LSU Laser Scanning Unit 2 Printing Speed 20ppm In continuing printing base Letter printing pages from 2nd to last during 1min 3 Printing Resolution 600 dpi 4 Cassette Capa Cassette 150sheets 75g Base 1 sheet Feeding Paper OHP Envelop 1 sheet 5 Manual Tray All paper 1 sheet 6 Paper Size Cassette Manual Width 76 216mm 2 99 8 05in Length 125mm 356mm 4 92 14 02in T Effective printing size A4 202 x 291 mm 7 95 x 11 46in Letter 208 x273mm 8 19 x 10 75in Legal 208 x 350 mm 8 19 x 13 78in Folio 208 x 325 mm 8 19 x 12 8in Top Margin 2 2 mm 0 09in Left Right Margin 2 2 mm 0 09in 8 CRU Print Cartridge Life 3 0
109. plays 3 Press the scroll key 4 or to select the other mode and then press Enter to save the selec tion 4 To return to Standby mode press Stop Clear Setting the Paper Size and Type After loading paper in the tray you need to set the paper size and type using the control panel keys These settings will apply to copy and fax modes For PC printing you need to select the paper size and type in the application program you use on your PC 1 Press Menu The display shows Paper Setting on the top line of the display Press the scroll key 4 to display Paper Size on the bottom line and press Enter to access or the menu item Use the scroll key 4 to find the paper size you are using and press Enter to save it Press the key to scroll to Paper Type and press Enter to access the menu item Use the scroll key gt to find the paper type you are using and press Enter to save it Toreturn to Standby mode press Stop Clear N Setting Sounds You can control the following sounds Speaker You can turn on or off the sounds from the telephone line through the speaker such as the dial tone or a fax tone With this option set to Comm the speaker is on until the remote machine answers Ringer You can adjust the ringer volume Key Sound With this option set to On a key tone sounds each time a key is pressed e Alarm Sound You can turn the alarm sound
110. r CIS 600 300 dpi Scanning mode Color SCAN Mono SCAN MTF 3096 300 dpi Chart CIS interface Analog output Power supply 3 3V Clock Frequency 5MHz max Number of output 1 LED Current Red Green Blue 60mA Clamp Level 1 1V Connection 12 pin FFC connector pitch 1 0mm 2 Scan Resolution a Transmission Normal Vertical 3 85 Line mm Horizontal 8 Pels mm 203 x 98dpi Fine Vertical 7 7 Line mm Horizontal 8 Pels mm 203 x 196 Super Fine Vertical 11 8 Line mm Horizontal 11 8 Pels mm 300 x 300dpi b When Copy Vertical 11 8 Line mm Horizontal 23 6 Pels mm 600x300dpi ADF Vertical 23 6 Line mm Horizontal 23 6 Pels mm 600x600dpi Platen 3 Half Tone Gray Scale 256 Levels 4 Scan Line Time a Tx Normal 1 5 ms Line Fine 1 5 ms Line Super Fine 1 5 ms Line b Copy 1 5 ms Line c Scan Color 4 5msec line Gray 4 5msec line Mono 4 5msec line 5 Scanning Width MAX SCAN WIDTH 216 mm 8 5 inches Effective Scan Width 208mm 8 19 inches 6 ADF Motor a Motor Spec 24VDC 0 6A Peak Workcentre PE 220 11 05 6 21 General Procedures and Information 7 Motor Driver speed amp method a FAX Transmission Normal Mode 2000 pps Fine Mode 1000 pps Super Fine Mode 667 pps b Copy Job 667 pps 2 2 max 30sheets 50gf min 1sheets 20gf 8 Document Detect sensor a Type Photo interrupt b Position ADF PBA c LED max current 50mA
111. r area or around the print Open Close Door cartridge Paper Jam 2 In the paper exit area Check Inside To avoid tearing the paper pull out the jammed paper gently and slowly Follow the instructions in the following sections to clear the jam In the Tray 1 Remove the jammed paper in the tray by gently pulling it straight out Workcentre PE 220 Figure 1 2 Open and close the front door to resume printing 11 05 6 47 General Procedures and Information In the Fuser Area or Around the Print Cartridge Note The fuser area is hot Take care when removing paper from the machine 1 Open the front door and pull the print cartridge out lightly pushing it down Figure 1 2 Remove the jammed paper by gently pulling it straight out Figure 1 3 Replace the print cartridge and close the front door Printing automatically resumes 6 48 11 05 Workcentre PE 220 General Procedures and Information In the Paper Exit Area 1 Open and close the front door The jammed paper automatically exits the machine If the paper does not exit continue to step 2 2 Gently pull the paper out of the output tray Figure 1 3 If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the output tray open the rear door by pulling the tab on it Figure 2 Workcentre PE 220 11 05 6 49 General Procedures and Information 4 Remove the jammed paper by gently pulling it strai
112. ral faxes can be upgrade at the same time In this case enter each fax number 3 When the enter key is pressed the set sends the firmware file by calling designated fax number Around 10 15 minutes are needed to send the file Caution gt 1 The Sending and Receiving fax machines MUST be the same model 2 The sending fax must be set up in ECM mode and the Receiving fax memory must be 100 If not the function will not work Workcentre PE 220 11 05 6 37 General Procedures and Information Machine Test SWITCH TEST Use this feature to test all keys on the operation control panel The result is displayed on the LCD window each time you press a key MODEM TEST Use this feature to hear various transmission signals to the telephone line from the modem and to check the modem amplifier and speaker If no transmission signal sound is heard it means the modem part of the main board amplifier speaker or speaker harness is faulty DRAM TEST Use this feature to test the machine s DRAM The result appears in the LCD display If all memory is working normally the LCD shows lt lt OK gt gt ROM TEST Use this feature to test the machine s ROM The result and the software version appear in the LCD display e FLASH VER 1 00 V ENGINE VER 1 00V PATTERN TEST Using this pattern printout you can check that the printer mechanism is functioning properly This function is for factory manufacturing use only SHADING TEST The f
113. reassemble components you must use extreme caution The close proximity of cables to moving parts makes proper routing a must If components are removed any cables disturbed by the procedure must be restored as close as possible to their original positions Before removing any component from the machine note the cable routing that will be affected Whenever servicing the machine you must perform as follows Check to verify that documents are not stored in memory Be sure to remove the print cartridge before you disassemble parts Unplug the power cord Use a flat and clean surface Replace only with authorized compnents Do not force plastic material components Make sure all components are in their proper position Run a settings report if possible to restore customer settings at the end of the service call SAAS Releasing Plastic Latches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched Figure 1 6 52 11 05 Workcentre PE 220 10 Tools The following tools are recommended DVM Digital Volt Meter Standard Indicates more than 3 digits Driver Standard type type long short M2 long M2 short Tweezers Standard For general home use small typ
114. rk or blurry black spots occur periodically the rollers in the Devel oper may be contaminated with for eign matter or paper particles Charge roller 37 7 mm interval OPC drum 75 5 mm interval Digital Printer Digital Printer Digital Printer Digit l Printer 1 Run OPC cleaning Mode Print and run the Self test 2 or 3 times Refer to GP 3 If necessary install a new print car tridge PL 1 Digital Printer 2 If faded areas or voids occur in a black image at intervals of 75 5 mm or black spots occur else where the OPC drum surface is damaged 2 In case of 75 5 mm interval unre movable in 1 cleanly remove for eign substances stuck on the OPC location equivalent to black spots and white spots with a clean cloth 3 If a black image is partially bro ken the transfer voltage is abnor mal or the transfer roller s life has expired Approximately 50 000 sheets 3 If roller s is expired replace it Install a new transfer roller PL 6 4 n case of 37 7 mm interval unre movable in 1 take measures as to replace the print cartridge and try to print out 5 Clean the inside of the machine 3 6 11 05 Workcentre PE 220 IQ 5 Light Image Description The printed image is light with no ghost Image Quality Check and Cause Solution 1 Develop roller is contaminated when the print cartridge is almost consumed 1 Install a new print cartr
115. rough Platen Gray 23sec Platen 26sec ADF Color 300dpi 65sec Platen 70sec ADF Resolution Optical 600 x 600 dpi Enhanced 4800 x 4800 dpi Halftone 256 levels Scan Size Max Document Width Max 216mm 8 5 Effective Scan Length 297 mm 11 7 Effective Scan Width Letter Legal 208mm 8 2 A4 202mm Scan to Key Yes Application Yes Scan Depth Color 24 bit Mono 1bit for Line art Halftone 8 Bit for Gray scale Workcentre PE 220 11 05 6 5 General Procedures and Information Copy Specifications Table 5 Item Description Copy Speed Up to 20ppm in A4 20ppm in Letter Resolution Optical 600 600 dpi Scan 600 600dpi Print 600 600dpi Text amp Text Photo mode 600 300dpi ADF Platen Photo mode 600 600 Platen 600 300dpi ADF Enhanced E First Copy Stand by Approx 16 seconds ADF Approx 11 seconds Platen Out Time From Power Save Approx 46 seconds ADF Approx 40 seconds Platen Mode 110V only Original Image type selection Text Text Photo Photo Zoom Range 25 400 Platen 25 100 ADF Multi Copy 1 99 Pages Preset Original 100 A4 to A5 71 LGL to LTR 78 LGL 4 83 4 to LTR 94 EXE to LTR 104 AS to A4 141 25 50 150 200 400 Custom 25 400 Darkness Control 3 level Light Normal Dark Auto return to default mode Yes after 1 minute Time out option 15 30 60 180 sec Off Changea
116. ruption of the frame channel Development Roller type conductive elastic roller Doctor BLADE Type Regulating toner layer by pressure Charge Roller Type Conductive Roller Contact Charge Fuser Specification 1 Heat Lamp Heat Lamp Terminal Shape Terminal Single Type Voltage 120 V 115 5 220 V 230 5 Capacity 600 30 W Light Qty Distribution 14096 Life 3000 Hr 2 Thermostat Thermostat Type Non Contact type THERMOSTAT Control Temperature 150 C 3 Thermistor Thermistor Type HF R0060 SEMITEC 364FL Type Temperature Resistance 7 k 180 C SYSTEM Temperature SETTING Stand by 165 5 Printing 175 5 C 5 minutes before 170 C 5 5 minutes before Overshoot 200 C or less Overheat210 C or less 4 Safety Relevant Facts Protecting device when overheating 1st protecting device H W cuts off when detecting an overheating 2nd protecting device S W cuts off when detecting overheating 3rd protecting device Thermostat cuts off the power Safety device The power of Fuser is cut off after front cover is open overheating safety device for customer The surface temperature of the Fuser Cover is under 80 C 6 20 11 05 Workcentre PE 220 General Procedures and Information Scanner 600dpi Color CIS Module for Flat bed uses the CIS scanning method 1 CIS SPEC Scanning size 216 mm width for letter size Light source LED Scanning senso
117. sage insufficient memory 3 Inform the customer The printing job sometimes stops due to insufficient virtual memory this is caused by insufficient space on the PC hard disk Workcentre PE 220 11 05 2 29 Status Indicator RAPs Page intentionally blank 2 30 11 05 Workcentre PE 220 Image Quality 3 Image Quality lO T Vertical Black Line and Band u o i UNA BOR DS a ut Dau on a E 3 3 IO 2 Vertical White Line RET READ RUE 3 4 IQ 3 Horizontal Black Band at an rates 3 5 IQ 4 Black White Spot RC te one 3 6 IQ 5 Eight IMa gE ct 3 7 IQ 6 Dark Image or Black Image 3 8 IQ 7 Uneven Density rne 3 9 81242 ua ee 3 10 IQ 9 Ghost RR TEE 3 11 Q10 GNOSE 2 PT E 3 11 SECRET Tr 3 12 XC 15 P 3 12 IQ 13 Contamination on the Face of Page kan na Y on dran agna 3 13 IQ 14 Contamination on Back Of Page ss 3 13 12 19 Page Print out 3 14 IQ 16 Blank Page Print out 2 3 14 IQ 17 uisi mt e 3 15 IQ 18 Printed Vertical Lines Not Straight meme 3 16 IQ TS Bilurred MAJE 222 p aaa oedda aaa E T
118. sary PL 1 4 Check that the SPEAKER is connected correctly 4 Use Tech mode Modem Test GP 4 to check that the speaker and amplifier are working Replace the Main PBA PL 1 Workcentre PE 220 11 05 2 19 Status Indicator RAPs 15B Defective MF DIAL Description The MF DIAL is not functioning Check and Cause Solution 1 Check that the telephone line cord supplied with the set is connected to TEL LINE cor rectly 1 If the telephone cord is OK but there is no dial tone try plugging a normal telephone into the wall socket If this is OK then replace the LIU PBA PL 1 2 Listen for a CLICK sound when the KEY is pressed Note Key sound must be set to in GP 3 User Mode 2 If you cannot hear the Manual Dial CLICK sound the OPE Assembly may be defective Replace the OPE Assembly PL 5 3 Check the connection of the HARNESS between the LIU and the Main 3 Check the Speaker connection and the har ness between the LIU and the Main PBA replace as necessary PL 1 4 Check that the SPEAKER is connected correctly 4 Use Tech mode Modem Test GP 4 to check that the speaker and amplifier are working Replace the LIU and Main Board in sequence Note Product supports MF DIAL type only 15C Defective FAX SEND RECEIVE Description FAX SEND RECEIVE is not functioning Check and Cause Solution 1 Check that you can
119. ssary c Manage all communications and correspondence with government agencies d Define actions to correct confirmed incidents VI Appendices The Health and Safety Incident Report involving a Xerox Product Form EH amp S 700 is available at the end of the manual 11 05 Workcentre PE 220 Service Call Procedures 1 Service Call Procedures SCP 1 Service Call 681 15 54 Em 1 3 SCP 2 Final Actfions 1 4 Workcentre PE 220 11 05 1 1 Service Call Procedures Page intentionally blank 1 2 11 05 Workcentre PE 220 Service Call Procedures SCP 1 Service Call Actions Procedure Throughout this manual observe the following Warnings WARNING Switch off the electricity to the machine Disconnect the power cord from the customer supply while performing tasks that do not need electricity Electricity can cause death or injury Moving parts can cause injury WARNING Do not touch the fuser while it is hot WARNING Take care during this procedure Sharp edges may be present that can cause injury 1 Take note of symptoms or error messages 2 Askthe operator to describe or demonstrate the problem 3 Make sure that The power cord is connected to the wall outlet and to the machine All cables are connected correctly 4 If available check the machine service log book for any previous actions that may be relevant to the call 5 Review an
120. the Scan Assembly you should remove Rear Cover Refer to REP 5 Right Cover Refer to REP 6 Left Cover Refer to REP 7 2 Remove two screws from the Middle Cover and remove the screw securing the Ground Cable Figure 2 4 Release the Scan Assembly in the direc tion of the arrow Scan Ass y Figure 1 Figure 3 48 0 00000 40 Workcentre PE 220 Repairs Adjustments REP 9 ADF Housing 1 Before you remove the ADF Housing you should remove ADF Housing Scan Motor Harness remove the Cap Hinge from the Platen amp Ground Wire Housing and ADF Housing Scan Assembly Refer to REP 8 2 Open the ADF Housing and insert a flat VA blade screwdriver into the slot and N N Figure 2 4 Remove two screws securing the ADF Assembly Carefully release the ADF Motor Harness and ground wire from the Platen Cover Figure 1 3 Remove the ADF Housing from the Platen Housing while carefully releasing the ADF Motor Harness and ground wire from the Platen Housing ADF Ass y Figure 3 Workcentre PE 220 11 05 4 9 Repairs Adjustments 5 If necessary remove two screws securing 7 Pull and rotate the Bushing until it reaches the TX Stacker Assembly the slot then lift the Pick Up Unit Pick Up Unit Bearing Figure 6 8 Remove two screws securing the ADF Upper and insert a flat blade screwdriver in to the slot and remove the ADF Upper Figur
121. to Xerox com Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input out put range is 0378 5 Check that the printer cable is directly con nected to the machine 5 If you have other devices that need to share the printer port try temporarily discon necting these devices and perhaps even un installing their drivers to ensure the machine works by itself If you are using a USB hub try connecting directly to the back of the PC instead Workcentre PE 220 11 05 2 27 Status Indicator RAPs 19B The machine is not working 2 Description After receiving the print command there is no response at all or print speed is low due to wrong setup of the environment rather than malfunction of the machine itself Check and Cause Solution 1 Ensure that the customer knows how to install the correct printer driver and to select the PE220 as the default printer 1 Refer the customer to the PE220 User Guide 2 Ensure you have sufficient free hard disk space for the temporary work files created during printing 2 The message insufficient printer memory means there is a hard disk space problem on the PC rather than a printer RAM problem Inform the customer 3 Printing error occurs even if there is enough space in the hard disk 3 The connection of the cable and printer port is not correct Check that the cable is properly c
122. tup 1 lt Machine ID Machine ID Fax ID Date amp Time 00 00 0000 00 00 AM Clock Mode 12 24 hours 12hours Language English Francais Espa nol Portuguese Deutsch Italiano Nederlands Pyc ckn Norsk Polski Suomi Magyar Dansk Cestina Svenska Turkse 16 lan guage English Select Country USA Canada India Mexico Colombia Argentina Venezuela Chile Peru Brazil Sri lanka Iraq Russia Ukraine Power Save 5 15 30 60 120 min Ignore Toner USB Mode Fast Slow Fast 6 28 11 05 Workcentre PE 220 General Procedures and Information Table 1 1st level 3rd level re RETURN lt RETURN left right amp amp Enter 14 character left right amp amp Enter 3 Copy Setup 1 Default Change Lighten Darken Normal Dark Light 4 Default Change gt Original Type Text Text Photo Photo Reduce Enlarge Original 100 LGL LTR 78 LGL A4 83 A4 A5 7 195 A4 LTR 9496 EXE LTR 10496 A5 41 141 25 50 150 200 400 Custom 25 400 Copy Quantity Copy Quantity 1 P 1 99 Copy Collate Off On Off 2 Timeout 30 60 180 Off 15 sec 30 sec 3 Favorite feat Clone Copy Collate Auto Fit ID Card Copy 2 Up 4 Up Poster 4 Copy Feature 1 Off of 2 Clone 3 Autofit 4 ID C
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124. ucts Main control adopting Fax amp LBP Printer exclusive Controller is chorus2 CPU ASIC and 1 Board Scanner is composed of ADF and Platen and is connected with Main by Harness Scanner ADF ROLLER PICK UP ROLLER COVER EXIT ROLER q FEED ROLLER 34 31 p BIN PATH Figure 1 Workcentre PE 220 11 05 6 11 General Procedures and Information Feeding section There is a universal cassette which automatically loads paper and the manual feed which supplies paper single sheet at a time The cassette has a friction pad which separates paper to ensure sin gle sheet feeding and it has a sensor which checks when the paper tray is empty Feeding Method MP Cassette Type Feeding Standard Center Loading Feeding Capacity Cassette 150 sheets 750 2 20lb paper standard Manual 1sheet Paper OHP Envelop etc Paper detecting sensor Photo sensor Paper size sensor None Transfer Assembly This consists of the PTL pre transfer lamp and the Transfer Roller The PTL shines a light onto the OPC drum This lowers the charge on the drum s surface and improves transfer efficiency The transfer roller transfers toner from the OPC drum surface to the paper Life expectancy Over 50 000 sheets at 16 30 Driver Assembly Gear driven power unit The motor supplies power to the paper feed unit the fuser unit and the print cartridge Fixing Part Fuser The fuser consists o
125. ueue How to delete the data in the spool manager In the spool manager the installed drivers and the list of the documents waiting to be printed are shown Select the document to be deleted and check delete in the menu If the job you are deleting is the current job when you delete the job data that has already been transferred to the machine s memory will still be printed If there is a problem with the machine out of toner off line out of paper etc the job may take a long time to delete as it must wait for a time out 2 18 11 05 Workcentre PE 220 15 Fax 8 Phone Problems RAP 15A No Dial Tone Description Status Indicator RAPs There is no dial tone when the Manual Dial key is pressed Check and Cause Solution 1 Check that the telephone line cord supplied with the set is connected to TEL LINE cor rectly 1 If the telephone cord is OK but there is no dial tone try plugging a normal telephone into the wall socket If this is OK then replace the LIU PBA PL 1 2 Listen for a CLICK sound when the Manual Dial key is pressed Note Key sound must be set to on in GP 3 User Mode 2 If you cannot hear the Manual Dial CLICK sound the OPE Assembly may be defective Replace the OPE Assembly PL 5 3 Check the connection of the HARNESS between the LIU and the Main Board 3 Check the Speaker connection and the har ness between the LIU and the Main PBA replace as neces
126. unction is used to set the optimum scan quality determined by the specific characteristics of the CIS Contact Image Sensor If copy image quality is poor perform this function to check the condition of the CIS unit Note Before performing the shading test place a sheet of blank white paper on the platen glass Method gt 1 Select the Shading Test in TECH MODE Menu 1934 2 Push the ENTER key and an image will be scanned After scanning the CIS SHADING PROFILE will be print out 4 the printed image is different to the sample image shown the CIS is defective 6 38 11 05 Workcentre PE 220 General Procedures and Information Note When you test the CIS make sure that the cover is closed Figure 1 Report PROTOCOL LIST This list shows the sequence of the CCITT group 3 T 30 protocol during the most recent sending or receiving operation Use this list to check for send and receive errors If SYSTEM DATA This list provides a list of the user system data settings and tech mode settings KEY HISTORY This list shows the input key history ERROR INFO This list display the detail machine error list Workcentre PE 220 11 05 6 39 General Procedures and Information GP 5 Control Panel Control Panel Functions Redue Enlarge Copy WOR amp NTR 0 Phone Book Figure 1 Lighten Darken Adjusts the brightness of the documents for the current copy job Original Type
127. urer 3 Super capacitor or Lithium batteries contain toxic substances and should not be opened crushed or burned for disposal 4 Dispose of used batteries according to the manufacturers instructions Print Cartridge Service Only print cartridges supplied by Xerox should be used Printing defects or set damage caused by the use of non approved print cartridges or un licensed toner refills are not covered by the guar antee Precautions on Safe keeping of Print Cartridge Excessive exposure to direct light for more than a few minutes may cause damage to the car tridge Service for the Life of Print Cartridge If the printed image is light due to the toner supply becoming low you can temporarily improve the print quality by redistributing the toner Shake the print cartridge however you should replace the print cartridge to solve the problem permanently Redistributing Toner When the print cartridge is near the end of its life white streaks or light print occurs The LCD dis plays the warning message Toner Low You can temporarily re establish the print quality by re distributing the remaining toner in the cartridge Standard of guarantee for consumable parts Please refer to User Manual or Instructions on Fax Printer Consumables SVC manual for the cri teria for judging the quality of consumable parts the standard of guarantee on those parts Spotting a refilled cartridge by eye One way security screws are used in th
128. verload the power socket this could lead to overheating of the cables inside the wall and could lead to a fire Do not allow water or other liquids to spill into the machine this can cause electric shock Do not allow paper clips pins or other foreign objects to fall into the machine these could cause a short circuit leading to an electric shock or fire hazard Never touch the plugs on either end of the power cable with wet hands this can cause elec tric shock When servicing the machine remove the power plug from the wall socket Use caution when inserting or removing the power connector The power connector must be inserted completely otherwise a poor contact could cause overheating possibly leading to a fire When removing the power connector grip it firmly and pull Take care of the power cable Do not allow it to become twisted bent sharply round corners or otherwise damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire or exposed cables could cause an electric shock Replace a damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can attack the coating on the power cable weakening the cover or exposing cables causing fire and shock risks Ensure that the power sockets and plugs are not cracked or broken in any way Any such defects should be repaired immediately Take care not to cut or damage the power cable or plugs when moving the mach
129. ws 10 Duty 500 90 Duty 5000V b Charge Voltage MHV Input Voltage 24 V DC 15 10 21 6 27 6 Out Voltage 1300KV 50V 50 Load Out Voltage Rising Time 50 ms Max Out Voltage Falling Time 50msMax Out Voltage Range 30 1000 Output Control Signal MHV PWM Active Low PWM signal for controlling MHV c Developing Voltage DEV Input Voltage 24V DC 15 10 21 6 27 6 Output Voltage 350V 20V 50 Load Output Voltage Fluctuation range PWM Control Input contrast of the output stability degree 596 or less Loading contrast 5 or less Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Loading range 10 1000 Output Control Signal BIAS PWM Active Low PWM signal for controlling MHV d Supply Output Voltage 550V 50V 50 Load Input contrast of the output stability degree under 596 Loading contrast 5 or less Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Loading range 10 1000 Output Control Signal BIAS PWM Active Low PWM signal for controlling MHV 6 26 11 05 Workcentre PE 220 General Procedures and Information Fuser AC Power Control The Fuser HEAT LAMP gets heat from AC power The AC power controls the switch with the Triac a semiconductor switch The ON OFF control is operated when the gate of the Triac is turned on off by Phototriac In other words the AC c
130. y defective print or copy samples 6 Perform 1 Initial Checks RAP Workcentre PE 220 11 05 1 3 Service Call Procedures SCP 2 Final Actions Final Actions are used to evaluate the total operation of the system and to identify the actions re quired to complete the service call Procedure Exercise the machine in all modes Make a proof copy or print of a customer document If any of the customers selections were changed return them to the customers preferred set tings Mark off any hardware software options and modifications installed and or enabled on the Service Log book At the first service and at any subsequent service where changes are made or options are added print the configuration report and store it with the machine log book Discard any pre vious versions of the configuration report Remove and destroy any copies of test patterns Complete the machine service log book refer to GP 14 Service Log Ensure the machine and service area are clean before leaving the customer premises Provide customer training if required 11 05 Workcentre PE 220 Status Indicator RAPs 2 Status Indicator RAPs 1 Initial Checks 2 3 ANT MC 2 5 SJAM T RAP usaman ne a ee a 2 6 SIRO LC H m 2 7 S M li Feeding RAP 2 8 C EST AA

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