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1. 2 26 2 3 2 Language Monitor oocococcoccocccconconccncnnoncnnconanannns 2 26 2 3 3 Status Monitor sese 2 26 2 3 4 Network Interface esses 2 27 2 3 5 Printer Driver lt gt Status Monitor 2 27 2 3 6 System F W Flow aaa 2 28 2 3 7 CRUM Overview Uu aaa 2 29 2 3 0 IN AlIZO JF IOW acsesstexkavu E KANAN GAAN 2 30 Disassembly and Reassembly 3 1 Precautions when replacing parts ooooccccccnconccnconccncnnos 3 1 3 1 1 Precautions when assembling and disassembling 3 1 3 1 2 Preautions when handling PBA 3 1 3 1 3 Releasing Plastic Latches ssusuuuueuse 3 1 3 2 Parts for Maintenance and Repair 3 2 3 2 1 Replacement interval for parts with a limited life 3 2 O22 Printer GIGS MING esieae AKN E Eolo a Iva dr nt Suus 3 3 3 3 Information Related to Disassembly and Assembly 3 4 3 3 1 Special service parts oooooccccccocccconoccononconanconancnnnnns 3 4 3 3 2 Screws used in the printer 3 5 3 4 Disassembly Procedure a 3 7 o wei 3 7 SK CUu X X X V 3 9 92 3 FUSO UNIC naan mapa PIRE ER MUERTE NAGA PA 3 9 9 4 4 FIVE S Doar O 3 10 3 4 5 Main PBA ou ccccccc cece cece cece eee mmm meme neme
2. 5 2 ana Reference Information 6 1 Tool for Troubleshooting a 6 1 6 2 Acronyms and Abbreviations oooccococcococcononconnncnnanonnnnos 6 2 6 3 Select a location for the printer sssesusueuesse 6 4 6 4 A4 ISO 19798 Standard Pattern ssuueueueuuee 6 5 Parts Catalog 1 Precautions In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before servicing the product and follow them closely 1 1 Safety warning 1 Only to be serviced by a factory trained service technician High voltages and lasers inside this product are dangerous This product should only be serviced by a factory trained service technician 2 Use only Samsung replacement parts There are no user serviceable parts inside the product Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards 3 Laser Safety Statement The product is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 1 laser products and elsewhere it is certified as a Class laser product con forming to the requirements of IEC 825 Class laser products are not considered to be hazardous The laser system and product are designed so there is never any human access to laser radiation abo
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4. failed message will be displayed When Upper Level is pushed off message will be displayed LSU Power When select key is pushed LSU Power On message will be displayed If not LSU Power Off message will be Laser Diode When select key is pushed Laser Diode On message will be displayed If not Laser Diode Off message will be Eraser When select key is pushed Eraser On message will be displayed If not Eraser Off message will be Fuser When select key is pushed Fuser On message will be displayed If not Fuser Off message will be Service Manual C Samsung Electronics Alignment 8 Troubleshooting 4 1 6 3 d HVPS Test Hem Diseripti n S O Charger When select key is pushed DUTY x message will be displayed And then Left Right arrow is selected x is increased or decreased And DUTY x message will be displayed is disappeared And then select key is pushed x message will be displayed When Upper Level is pushed is disappeared When select key is pushed DUTY x message will be displayed And then Left Right arrow is selected x is increased or decreased And DUTY x message will be displayed is disappeared And then select key is pushed x96 message will be displayed When Upper Leve is pushed is disappeared 2 When select key is pushed DUTY x message will be displayed And then Left Right ar
5. Ss Ke je B a E je aB jo c gt aB E aB L E Model series CLP 320 325 CLP 320N CLP 321N Network model CLP 325W Wireless model Speed Color Mono 4 16 ppm A4 4 17ppm Let Printing resolution Max 2 400 x 600 dpi Emulation SPL C PCL 6 Network Model Memory 32MB USB Model 256MB Network Wireless Model Color Laser Printer CLP 320 325 Series CLP 320 325 326 320N 321N 325W Processor Jupiter5 360MHz CLP 320 325 320N 325W Interface IEEE 802 3 Ethernet 10 100Mbps Wireless IEEE 802 11b g Only wireless model Toner Cartridge Initial 1K Toner K 0 7K Toner C M Y each Sales 1 5K Toner K 1K toner C M Y each Printer Life 100 000 pages Monthly Max Duty 20 000 pages month Precautions 1 1 Safety Warning AA 1 1 1 2 Caution for safety a 1 2 o Doe 1 5 Product Overview 2 1 Product Specifications oococococcoccccncccnocnconcononononnnnnos 2 1 2 1 1 Product Overview sess 2 1 2 1 2 Prouduct Specification aa 2 2 2 1 3 Model Comparison Table esussssse 2 10 2 2 System Overview a 2 11 2 2 1 System Structure oocococccconoconconenonconononcononannnnononnos 2 11 2 2 2 Main PBA Description aa 2 18 LACKS 2 25 2 3 S W Structure and Descriptions a 2 26 20 s eiie
6. Countinue Service Manual A Samsung Electronics Alignment 8 Troubleshooting Countinue If possible attach the cable to The connection cable another computer that is working between the computer and the properly and try to print a printer is defective document You can also try using a different printer cable Check the Windows printer setting to make sure that the print job is sent to the correct port If the computer has more than one port make sure that the printer is attached to the correct one The port setting is incorrect The printer may be Check the printer properties to configured incorrectly ensure that all of the print settings are correct The printer driver Reinstall the printer driver see the may be incorrectly installed Software Section Try printing a test page o Check the LEDs on the control The printer is malfunctioning panel to determine if the printer is indicating a system error Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting Description Joes not feed into the printer Check and Cause Paper has been loaded incorrectly Remove paper from the tray and reload it correctly Check that the paper guides are set correctly Remove excess paper from the There is too much paper in the tray tray Use only paper that meets printer specifications The paper is too thick Service Manual Cc Samsung E
7. Inside the machine In the paper exit area 1 Open and close the front cover The jammed 1 Gently pull the paper out the output tray paper is automatically ejected from the machine If the paper does not eject go to the next step 2 To remove the jammed paper open the rear cover If you do not see the jammed paper or if there is any resistance when you pull stop and go to the next step 2 To remove the jammed paper open the rear cover 3 Carefully remove the jammed paper by pulling in the direction as shown below Most of the jammed paper can be removed in this step If the paper does not eject when you pull or if you do not see the paper in this area check the paper exit area 4 Close the rear cover Make sure that it is securely closed Printing automatically resumes Service Manual DD Samsung Electronics Alignment 8 Troubleshooting 3 Carefully remove the paper by pulling in the 5 Open the top cover and inner cover direction as shown below Most of the jammed paper can be removed in this step If you cannot find the jammed paper of if there is any resistance removing the paper go to the 6 Holding the inner cover open carefully take the next step jammed paper out the machine The inner cover will then close automatically 4 Push the fuser levers upwards Service Manual CD Samsung Electronics Alignment 8 Troubleshooting 7 Close the top cover Make sure that it is securely 8
8. PAN s NY ras gt Charger Er gt 1000V 3 Service Manual Ba Samsung Electronics Product spec and feature 1 Charger Voltage Charger Function voltage that charges OPC surface up to 500V 800V Output voltage 1 0KV 2 0KV DC 3 Error type if the voltage fails to be output to Charger Roll OPC surface will not be charged and the toner on the developer roller will be transferred to OPC Drum printing black paper 2 1st Transfer High Voltage T1 Function voltage necessary for transferring toner developed on OPC Drum surface onto ITB Output voltage Max 2 0KV 3 Duty variable no load e ERROR type if T1 output fails the toner on OPC drum will not be transferred to ITB normally and the image will be blurred 3 2nd Transfer High Voltage T2 Function voltage used to transfer the toner primarily transferred on ITB again onto paper Output voltage Max 5 0KV 3 Duty variable no load ERROR type if T2 output fails the toner on ITB will not be transferred to paper normally and the image will be blurred 4 T2 Cleaning Voltage Clean T2 e Function prevent reverse side of paper from being dirtied by recovering the negatively charged toner remaining at Transfer Roller and sending it onto ITB Output voltage with no feedback control output fixed voltage 1300V 15 ERROR type reverse side of paper will be dirtied 5 Supplying Voltage Supply AC DC Function volt
9. Reference Information p Suscipt Lobortis LSA Funtes Sober Hatonor Adipiscing Enim Sinecerp Balrecneps Ut Ka Hendrerit in vulputate velit osso modostio 2 SOS Donec citae diam pellenteque sem vitus et ala em luctus semper e Praesent nulla lacus ultrices quis um toper bine Maecenas felis leo posuere quis sagittis pradem e Pellentesque in dui et sollicitudin dictum etoper Samsung Electronics Service Manual Reference Information Service Manual Samsung Electronics ery 22 Ce Manual GSPN Global Service Partner Network North America service samsungportal com Latin America latin samsungportal com CIS cis samsungportal com Europe europe samsungportal com China china samsungportal com Asia asia samsungportal com Mideast amp Africa mea samsungportal com ELECTRONICS O Samsung Electronics Co Ltd January 2010 Printed in Korea VERSION NO 1 00 CODE 0325 00000E
10. 1 2 Caution for safety 1 2 1 Toxic material This product contains toxic materials that could cause illness if ingested 1 If the LCD control panel is damaged it is possible for the liquid inside to leak This liquid is toxic Contact with the skin should be avoided Wash any splashes from eyes or skin immediately and contact your doctor If the liquid gets into the mouth or is swallowed see a doctor immediately 2 Please keep imaging unit and toner cartridge away from children The toner powder contained in the imaging unit and toner cartridge may be harmful and if swallowed you should contact a doctor 1 2 2 Electric shock and fire safety precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire 1 Use only the correct voltage failure to do so could damage the product and potentially cause a fire or electric shock 2 Use only the power cable supplied with the product Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire 3 Do not overload the power socket this could lead to overheating of the cables inside the wall and could lead to a fire 4 Do not allow water or other liquids to spill into the product this can cause electric shock Do not allow paper clips pins or other foreign objects to fall into the product these could cause a short circuit leading to an electric shock or fire hazard 5 Never touch the plugs on ei
11. 18 6mm Transfer unit life 100 K images Color image formed on ITB is transferred onto media by T2 process T2 voltage is also positive to get color image moved onto media Toner remained on ITB after T2 process is cleaning by ITB cleaning blade and collected and Transported and retrieved into waste toner box by auger and belt driving system TZ Roll is engaged when color image is being transferred onto media Otherwise it is disengaged Clutch is used for driving T2 Roll engagement and disengagement c1 0o n5 8 Fusing e 3 Roll system gt short warm up time 35sec Post Pressure Roll 1 Color Image on media is melted down and fixed into media by fusing process Service Manual SO Samsung Electronics Product spec and feature 2 2 2 Main PBA Description 2 2 2 1 Main Controller PBA CLP 320 325 J D O C O SMPS_S 6P CPU Jupiter5 DDR2 32MB Serial FLASH 2MB EEPROM 1 4 5 T 10 12 13 14 15 16 17 18 19 20 21 2 2 A C NO EN EN EN EM EN HOM 10 EN EN EN EO EN KM 18 E 2 EN LA EX EN D Service Manual TE Samsung Electronics Product spec and feature CLP 320N 325W AE um ING S CRUMIF 5P paa Debug 4P O 7 EHE 0 0 10 1 1 E LE NN E ue EN EN KA EN HOM EA EN 20 22 EN 26 P EN 28 EN 30 A EN EN EN ES EM Service Manual CED Samsung Electronics Product spec and feature
12. Failure to do so could result in damage to the machine circuit overload fire or electric shock Do not make any unauthorized changes or additions to the printer these could cause the printer to malfunction and create electric shock or fire hazards Take care when dismantling the unit to note where each screw goes There are 19 different screws Use of the wrong screw could lead to system failure short circuit or electric shock Do not disassemble the LSU unit Once it is disassembled dust is admitted to the mirror chamber and will seriously degrade print quality There are no serviceable parts inside Regularly check the condition of the power cord plug and socket Bad contacts could lead to overheating and firfe Damaged cables could lead to electric shock or unit malfunction 3 1 2 Preautions when handling PBA Static electricity can damage a PBA always used approved anti static precautions when handling or storing a PBA gt gt Precautions when moving and storing PBA 1 Please keep PBA in a conductive case anti static bag or wrapped in aluminum foil 2 Do not store a PBA where it is exposed to direct sunlight gt gt Precautions when replacing PBA 1 Disconnect power connectors first before disconnecting other cables 2 Do not touch any soldered connections connector terminals or other electronic parts when handling insulated parts gt gt Precautions when checking PBA 1 Before touching a PBA please touch ot
13. Push the fuser levers downwards closed 9 Open and then close the rear cover or front cover to resume printing Service Manual eC Samsung Electronics Alignment 8 Troubleshooting 4 1 3 Firmware upgrade 1 Connect PC and printer with USB cable 2 Turn on the power of printer Ready Status 3 Download the firmware file Unzip the file Drag the f w file and Drop down on the usblist2 exe And then f w update will be started automatically Ps usblist Drag and Drop 4 Please wait until end reboot Service Manual C Samsung Electronics Alignment amp Troubleshooting 4 1 4 Periodic Defective Image If an image defects appears at regular intervals on the printed paper it is due to a faulty or damaged roller Refer to the table below and check the condition of the appropriate roller No Roller Period Phenomenon 1 OPC Drum 188 5mm White and Black Spots 2 Charge Roller 37 7mm Black Spot and line and Periodic Band 3 Supply Roller 47 5mm Periodic Band by little difference of density 4 Developing Roller 26 0mm White Spot Horizontal black band 5 1st Transfer Roller 43 8mm Ghost Damaged Image by abnormal tranfer 6 2d Transfer Roller 54 64mm Ghost Damaged Image by abnormal tranfer 7 Pressure Roller 50 3mm Background 8 Heat Roller 86 4mm Black Spots or Vertical Black Band Exit roller C T1 roller Pressure Heat roller e
14. If the page is interrupted during printing go to Solving General Printing Problems If completing the checklist See Solving General Printing Problems does not resolve the printer e See Solving Print Quality Problems problem check the following e See Common Windows Problems troubleshooting sections See Common Macintosh Problems e See Common Linux Problems Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting 4 2 3 Solving General Printing Problems For problems with the operation of your printer refer to the table for suggested solutions Description Check and Cause The printer is not Check the power cord connections Check the power switch and the power source receiving power The printer is not Select Samsung CLX 3185 series selected as the default printer as your default printer Check the printer for the following Close the printer cover The printer cover is not closed Clear the paper jam Paper is jammed Load paper No paper is loaded Install the toner cartridge A toner cartridge is not installed x The printer may be in Check the message on the Smart manual feed mode and out of paper Panel program window add paper to the tray and press the Stop button on the control panel The connection cable between the computer and the Disconnect the printer cable and printer is not connected reconnect it properly
15. Information LPD Printing Port Number SLP Information SLP Protocol SLP Multicast TTL Port Number IP Filtering Information IP Filtering IPv6 Filtering Wireless Information SSID BSSID Link Status Current Channel Link Quality Operation Mode ee ee ee oe oo oo Network Configuration Report CLP 320 Series SEC0015994154B8 Administrator 00 15 99 41 54 B8 192 0 0 100 STATIC 192 0 0 100 255 255 255 0 192 0 0 1 On FE80 215 99FF FEA1 54B8 64 Router Enabled l http 192 0 0 100 631 None Enabled 9100 Enabled 515 Enabled 255 427 Disabled Enabled Superman 00 00 00 00 00 00 Not Connected 0 Ad Hoc Alignment 8 Troubleshooting Service Manual ED Samsung Electronics Alignment 8 Troubleshooting m WPS button CLP 325W K only This feature automatically detects which WPS Wi Fi Protected Setup M mode your access point uses By pushing a button on the wireless LAN router access point and the machine you can setup the wireless network and security settings Power button This button must be used to turn the machine on off Turning on the machine 1 Plug in the power cord 2 Press Power button on the control panel Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 4 1 2 Jam Removal TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types most paper jams can be avoided When a paper jam occurs refer to the guid
16. Interface Network I rs MN Microsoft Windows 98 ME 2000 XP 32 64Bit 2003 Server 32 64Bit Vista Mac OS 10 3 10 4 Printing OnTCP IP Linux OS Red Hat 8 9 Fedora Core 1 4 Mandrake 9 2 10 1 Suse 8 2 9 2 Unix HP UX Solaris SunOS SCO UNIX Interface OP UI Key 3 EA LED 8EA Key 3 EA LED 8EA Service Manual a Samsung Electronics Product spec and feature 2 1 2 4 Paper Handling Item CLP 320 325 CLP 320N CLP 325W Capacity Cassette 130 Sheets 80 g m 130 Sheets 80 g m Envelop 5 Sheets Envelop 5 Sheets Transparency 1 Sheets Transparency 1 Sheets Label thick paper 5 Sheets Label thick paper 5 Sheets GlossyPhoto220 g m 1 Sheets GlossyPhoto220 g m 1 Sheets Option Cassette 80 Sheets 80 g m 80 Sheets 80 g m Envelop 5 Sheets Envelop 5 Sheets Transparency 1 Sheets Transparency 1 Sheets Label thick paper 5 Sheets Label thick paper 5 Sheets GlossyPhoto220 g m 1 Sheets GlossyPhoto220 g m 1 Sheets Output Capacity Face Down 100Sheets 20lb Face Down 100Sheets 201b Envelop 5 Sheets Envelop 5 Sheets Transparency 1 Sheets Transparency 1 Sheets Label thick paper 10 Sheets Label thick paper 10 Sheets Executive Folio ISO B5 JIS B5 Executive Folio ISO B5 JIS B5 Standard output Bottom to Top Front FIFO Bottom to Top Front FIFO Paper Size Max 216 x 355 6mm 8 5 x14 216 x 355 6mm 8 5 x14 Min 76 x 160mm 3 x6 3 76 x 1
17. KDE Gnome menus session for the changes to take effect In some conditions it may not be possible to change the default queue This happens with some variants of LPRng especially on recent RedHat systems that use the printconf database of queues When using printconf the etc printcap file is automatically refreshed from the database of printers managed by the system usually through the printtool command and the queues in etc printcap local are appended to the resulting file The default queue in LPRng is defined as the first queue in etc printcap and therefore it is not possible for the Linux Printer Package to change the default whe some queues have otherwise been defined using printtool LPD systems identify the default queue as the one named Ip Thus if there is already a queue by this name and if it doesn t have an alias then you won t be able to change the default To work around this you can either delete the queue or rename it by manually editing the etc printcap file can t make a printer the system default Continue Service Manual c3 Samsung Electronics Alignment 8 Troubleshooting Continue The N up feature is achieved through post The N up setting processing of the PostScript data that is sent to the does not work correctly for some of my printing system However such post processing can documents only be adequately achieved if the PostScript data conforms to the Adobe Docu
18. a special jig They have been already adjusted in the factory Incorrect re assembly will cause print quality degradation 6 Disassembly of the fuser unit The fuser melts toner onto the paper at a 3 Care of the Toner cartridge high temperature therefore you need to take Toner cartridges contain an extremely fine special care not to get burned by a hot fuser powder Please keep toner cartridges away from When removing the fuser from a set that has children The toner powder contained in the recently been operating you need to take extra toner cartridge may be harmful and if swallowed care you should contact a doctor Take care not to Do not touch an AC line Copper contact on a spill toner spillages should be cleaned with main frame even after removing the fuser a vacume cleaner and washed in cold water hot water sets the toner Do not touch the developer roller surface as contamination will reduce print quality Take care not to damage the roller s surface when installing or removing a toner cartridge Service Manual ED Samsung Electronics Disassembly and Reassembly 3 3 2 Screws used in the printer The screws listed in the table below are used in this printer Please ensure that when you disassemble the printer you keep a note of which screw is used for which part and that when reassembling the printer the correct screws are used in the appropriate places SCREW TAPTYPE BH B M3 L8 ZPC BLK SWRCH18A SCREW MAC
19. nare Morbi at sem Pellentesque risus Morbi nec neque Sed fringilla Donec et leo Phasellus lacinia blandit mi Etiam eget leo at enim pretium malesuada Vivamus in lorem Nullam semper lempor lorem Pellentesque et magna Munc porta varius leo Integer elementum mi eget tempor vestibulum L Service Manual A Samsung Electronics In cursus Quisque ac dui Maecenas vehicula Nam imperdiet risus eget elit Fusce dictum Vivamus eu eros Lorem ipsum dolor sit amet consectetuer adipiscing elit Pellentesque rhoncus est in rutrum faucibus velit leo volutpat purus a blandit wisi velit quis est Donec faucibus elementum mi In pulvinar elit sit amet nisl Donec dolor augue suscipit nec nonummy eget scelerisque in est Integer nisl Aliquam et lacus eget magna socalerisque blandit Mullam sapien neque vulputate non porttitor nec faucibus eL est Ut fringilla turpis ut magna porttitor tempor Praesent erat Donec sed erat consequat ligula pulvinar dapibus Etiam sapien Donec a risus ut augue tincidunt euismod Fusce laoreet risus nec euismod suscipit orci ligula tempor massa et ultricies nulla quam ut enim Quisque in nunc Carbitur Fusce feugiat metus sed augue Nunc ligula amp enean lectus elit pellentesque sit amet gravida eget fringilla non massa Vestibulum metus neque feugiat a imperdiet id elementum ac nunc Suspendisse tempor Aliquam vitae arcu Nunc mauris nunc Mulla vulputate wisi at conseq
20. print quality will occur Black Toner cartridge Approx Initial 1 000 Pages CLT K407S CLT K4072S Black CRU Sales 1 500 Pages Color Toner cartridge Approx Initial 700 Pages CLT C407S CLT C40725 Cyan Sales 1 000 Pages CLT M407S CLT M4072S Magenta CLT Y407S CLT Y4072S Yellow Fuser unit Approx 50 000 pages B amp W JC91 00978A 220V 12 500 pages Color JC91 00997A 110V T2 roller Approx 50 000 pages B8W JC95 01197A 12 500 pages Color ITB Approx 50 000 pages B amp W JC96 05874A 12 500 pages Color Average A4 letter sized page count based on Std 19752 of individual colors on each page Usage conditions and print patterns may cause results to vary Image counts based on one color on each page If you print documents in full color Cyan Magenta Yellow Black the life of this item will be reduced by 25 Service Manual C88 7 Samsung Electronics Disassembly and Reassembly 3 2 2 Printer Cleaning A printer should be regularly cleaned especially if it is used in a dusty environment This will ensure that print quality remains high and failure due to contamination of printing services is less likely to occur Clean the printer with a soft lint free cloth dipped in a Recommended cleaner Recommended cleaner can be purchased from our service center where available Do not touch the transfer roller when cleaning the inside of the printer Grease and oils from the skin
21. roller T2 roller Charge roller Supply roller Deve roller Regi roller Pick up roller Service Manual Samsung Electronics Alignment 8 Troubleshooting 4 1 5 Using the smart pane program Smart Panel is a program that monitors and informs you of the machine status and allows you to customize the machine s settings For Windows and Macintosh Smart Panel is installed automatically when you install the machine software For Linux you can download Smart Panel from the Samsung website Understanding Smart Panel If an error occurs while printing you can check the error from the Smart Panel You can also launch Smart Panel manually Double click the Smart Panel icon on the Windows task bar in Windows or Notification Area in Linux You can also click it on the status bar in Mac OS X Double click this icon in Windows Or if you are a Windows user you can launch it from the Start menu select Programs or All Programs gt Samsung Printers gt your printer driver name gt Smart Panel If you have already installed more than one Samsung machine first select the correct machine model you want in order to access the corresponding Smart Panel Right click in Windows or Linux or click in Mac OS X the Smart Panel icon and select your machine The Smart Panel program displays the current status of the machine the estimated level of toner remaining in the toner cartridge s and various other types of information You can a
22. the CHORUS3 Access 12C Bus Ch 2 400KHz Security Size 2K bit System Information Control Used to store the system operating information needed at printing into a EEPROM in the Main Controller by the CHORUSS3 Access I2C Bus Ch 1 400KHz EEPROM Size 64Kbit OPE Interface Used to control the OPE by the CHORUS3 Through CHORUS3 s GPIO pins all LEDs and Keys in the OPE are controlled O Port Used to receive or transmit some data from to the Host USB Device USB2 0 High speed 480Mbps Network Ethernet 10 100 Base Tx note The Network only equipped at CLP 320N 325N not CLP 320 325 Engine Control Used to control all parts to be required at printing by the CHORUS 3 Sensors Paper Empty Paper Registration Waste Toner Bottle Paper Exit Temperature sensors Etc Clutches Solenoid Paper Pick Up Paper Registration Etc Motor 1 BLDC LSU Fuser Control the Fuser s temperature HVPS Control the high voltage outputs ADC Reading the Fuser s temperature and the high voltage outputs feedback Cover Open Sensing Service Manual A Samsung Electronics Product spec and feature 2 2 2 4 SMPS Switching Mode Power Supply PBA SMPS is the power source of the entire system lt is assembled by an independent module so it is possible to use for common use It is mounted at the side of the set It is consisted of the SMPS part which supplies the DC Power for driving the system and the AC Heater control part whic
23. will contaminate the surface and reduce print quality Do not touch transfer roller when cleaning inside of machine If transfer roller gets dirty printing quality could be low Please refer to the User Manual for cleaning instructions Service Manual ED Samsung Electronics Disassembly and Reassembly 3 3 Information Related to Disassembly and Assembly 3 3 1 Special service parts Never disassemble or adjust the items mentioned a stock of these items should be maintained 1 Disassembly of the LSU unit 4 Disassembly of DEVE drive ass y and There are no serviceable parts inside the LSU the main drive ass y Alignment of the mirrors is critical The alignment of the drive mechanism is critical Opening the LSU will allow dust into the laser and it has been set up in factory using a jig and significantly reduce print quality and a driving gear It is adjusted for the best It is very dangerous to operate or service a gearing alignment If the motor is disassembled machine with the LSU open or system interlocks alignment would not be maintained and disabled Exposure to laser radiation can cause this could cause operational noise and blindness image problems image alignment and toner distribution may be affected 2 Disassembly of the ITB unit Do not disassemble the ITB The alignment of 5 Disassembly of terminal parts the home sensor is critical and is set up in the Do not adjust the variable resistors on the PBA factory on
24. 2 2 2 3 Main PBA Description CPU EEPROM a Jupiter5 360MHz Jupiter5 A Proprietary SoC Jupiter5 executes and controls all jobs and functions to be required for printing To do these all jobs the Jupiter5 incorporates all H W blocks as follows CPU Core ARM 926ESJ I D Cache 16 16KB Up to 400MHz System Bus Internally 32 bit width Up to 120MHz MEM Controller DDR1 2 16 bit width 166MHz 4 Bank 128MB Space bank ROM Controller 16 bit width 4 bank 16MB Space bank CODEC Controller JBIG 4 ch Decoder and 2 ch Encoder 1 ch JPEG Image Processor Processing Scan Image MAC Controller 10 100Mbps Full IEEE 802 3 Compatibility USB Controller USB2 0 Device or Host UART Controller 2C Controller Interrupt Controller Misc Controller ADC DAC PWM Step Motor Control and so on Voltage Core 1 0V I O 3 3V Package 416PBGA Flash Memory Used to store System Programs including the Operating System Type NOR Flash Bus 16 bit width Size 2MB CLP 320 325 32MB CLP 320N 325W Service Manual CED Samsung Electronics Product spec and feature System Memory Used as a Printing buffer for printing a Scan buffer for scanning a ECM Buffer for System Working Area Type DDR2 SDRAM Bus 16 bit 166MHz Size 32MB 320 325 256MB 320N 325W CRU Control Used to store the printing and operating information into a Security EEPROM in 4 CRUs Y M C and K Imaging Cartridge respectively by
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26. 60mm 3 x6 3 Paper Weight Paper Path Jam Rate Multi Feed Rate Printing Skew Service Manual Samsung Electronics Product spec and feature 2 1 2 5 Consumables Black Toner Approx Initial 1 000 Pages CLT K407S cartridge Sales 1 500 Pages CLT K4072S Black Color Toner 3 Approx Initial 700 Pages CLT C407S cartridge 10004 Sales 1 000 Pages CLT C4072S Cyan i A CLT M407S CLT M4072S Magenta CLT Y407S CLT Y4072S Yellow Approx 24000 images CLT R407 Aa Approx 10 000 images CLT W409 Pick up roller J Approx 50 000 pages JC97 03028A FRU Fuser unit ii M Approx 50 000 pages B amp W JC91 00978A 220V j 12 500 pages Color JC91 00997A 110V T2 roller B EE a Approx 50 000 pages B amp W A 01197A 712 500 pages Color ITB la Approx 50 000 pages B amp W NN 05874A TH i 12 500 pages Color Average A4 letter sized page count based on Std ISO 19798 of individual colors on each page Usage conditions and print patterns may cause results to vary Service Manual Samsung Electronics Product spec and feature 2 1 2 6 Reliability amp Service CLP 320 325 CLP 320N CLP 325W Max Monthly Duty 20 000 image 20 000 image Color 16 000 Mono 4 000 Color 16 000 Mono 4 000 SET Life Cycle 100 000image or 5 years 100 000image or 5 years whichever comes first whichever comes first MTBF 40 000 images 40 000 images colo
27. BA Service Manual ED Samsung Electronics Disassembly and Reassembly 3 4 11 Pick up roller Before disassembling remove the Guide Pick up unit refer to 3 4 8 1 Remove the hook from the position A and push to the left side 2 Separate the Pick up roller Ass y after release the position B 3 Remove the hook of the part C B in sequence 4 Separate the Pick up rubber Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 4 Alignment amp Troubleshooting 4 1 Alignment and Adjustments This chapter describes the main functions for service such as the product maintenance method the test output related to maintenance and repair Jam removing method and so on It includes the contents of manual 4 1 1 Control Panel 4 1 1 1 Overview The CLP 320 325 series printers do not have LCD panel which is used in other color model printers On the contrary to other models of color printers they show the status of the printer only with their LEDs The CLP 320 325 series printers have 3 keys and 6 LEDs The User Interface module handles the processing of the Key Press and LED control at different states of the machine 1 2 oe ENT A 5 PO NOB 4 1 CLP 320 K CLP 321 CLP 325 K CLP 326 CLP 320N K CLP 321N Shows the status of each toner cartridge You can turn the power on and off with this button S
28. Cc Samsung Electronics Alignment amp Troubleshooting Description Check and Cause There is too much Remove excess paper from the tray paper in the tray Check that the paper guides are set correctly An incorrect type of Use only paper that meets printer paper is being used specifications After opening the front cover remove the imaging unit and then clear the debris There may be debris inside the printer Service Manual Cc Samsung Electronics Alignment amp Troubleshooting Description Disconnect and reconnect the printer cable Try a print job that you have already printed successfully If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new printer cable The printer cable is loose or defective Check the application s printer selection menu to ensure that your printer is selected The wrong printer driver was selected The software Try printing a job from another application is malfunctioning application Exit Windows and reboot the computer Turn the printer off and then back on again The operating system is malfunctioning Service Manual D Samsung Electronics Alignment 8 Troubleshooting photos is not good Description Check and Cause The resolution is set to 1200dpi Normal or 600dpi Draft Change the resolution to 2400dpi Best and then try printing
29. EUG 1 CD for Driver SmartThru 4 EUG Toner Cartridge 4 EA 0 7K 0 5K yield ISO 19752 4 EA 0 7K 0 5K yield ISO 19752 5 Coverage 5 Coverage Service Manual C99 Samsung Electronics Product spec and feature 2 1 3 Model Comparison Table CLP 325 325W CLP 315 315W CP 1215 m 32 MB 256 MB PCL6 325M SPLC 45dB 47dB 45dB 47dB hg TBD USB 2 0 Wireless 325W USB 2 0 Wireless 315W USB 2 0 1 5K 1K 1K 0 7K 1 5K 1K 1K 0 7K 2 2K 1 4K 0 75K 1W Soft Power Print Screen Button 325 Et 9 LED d DLNA Printing 325W WPS Button 325W Service Manual Samsung Electronics Product spec and feature 2 2 System Overview This chapter describes the functions and operating principles of the main components 2 2 1 System Structure The Printer function consists of the Engine part and the Main Controller part and the Engine part consists of the Mechanical part comprising a Frame Feeding Developing Driving Transferring Fusing and Cabinet and the Electrical part comprising a SMPS a HVPS a LSU and some facilities in the Main Controller to control the Engine part for printing 2 2 1 1 Main Parts of System AA mau al Stacking Area L Service Manual CELO Samsung Electronics Product spec and feature D Cassette Feeding Method Cassette Type Feeding Standard Center Loading e Feeding Capacity Cassette 150 Sheets 75g m 20lb Pa per Standard No Manua
30. HINE BH M3 L6 ZPC WHT SWRCH18A SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A SCREW TAPTYPE BH S M4 L6 ZPC WHT SWRCH18A SCREW TAPTYPE PH B M2 L10 ZPC WHT SWRCH18A SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A SCREW TAPTYPE BH S M4 L6 ZPC WHT SWRCH18A SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A SCREW TAPTYPE BH B M3 L6 ZPC WHT SWRCH18A SCREW TAPTYPE BH B M3 L8 ZPC BLK SWRCH18A 6002 000308 CARTRIDGE TONERY SOREWTAPTYPEPH BMPSLAZPOWNDSWRONHA 6 6002 000308 CARTRIDGE TONER M SOREWL TAPTYPE PH 8M 26L8ZPCUWHT SWROHTEA 6 6002 000308 CATRIOGE TONER SOREW TAPTYPE PH 8M26LEZPCWHT SWROTGA 6 SCREW TAPTYPE PH B M2 6 L6 ZPC WHT SWRCH18A 8 SCREW TAPTYPE BH B M3 L8 ZPC BLK SWRCH18A SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A Service Manual ED Samsung Electronics Disassembly and Reassembly Harness Connection table CONNECTION PN SEC Code OPE PANEL JC39 00868A INLET S W JC39 00908A Sensor Deve Home JC39 00895A 7 Sensor Empty JC39 00896A Cover S W JC39 00900A l Eraser Lamp 10 Main B d 4 2 2 JC39 00901A OPC KEY 11 ITB Home Sen I F JC39 00902A ITB Home Sensor 12 ITB Home Sen I F 5 3 2 JC39 00903A TEMP Inner 13 Temp out JC39 00905A 14 FUSER JC39 00907A 15 FUSER JC39 00500A 16 Fuser Ass y GND JC39 00496A 17 GND WIRE JC39 00904A 18 CRUM JOINT JC39 00906A 20 Sensor Regi JC39 00897A 21 Waste Toner Sensor JC39 00898A Sensor ITB Tension
31. Image Problem Y Yes gt 4 1 8 LED Status Error Message Service Manual Samsung Electronics Alignment 8 Troubleshooting 4 2 2 Troubleshooting Checklist If the printer is not working properly consult the following checklist If the printer does not pass a step follow the corresponding troubleshooting suggestions Make sure that the Status LED e If the Status LED is off check the power cord connection Check the power on the control panel is green and switch Check the power source by plugging the power cord into another Ready is shown on the Smart outlet Panel program window e If the Status LED blinks or lights red solve the problems Print a demo page to verify e If a demo page does not print check the paper supply in the paper tray that the printer is feeding paper e If the paper jams in the printer go to Clearing Paper Jams correctly Check the demo page to see fit If there is a print quality problem go to Solving Print Quality Problems is printed correctly Print a short document from a If the page does not print check the cable connection between the printer software application to verify that and the computer the computer and printer are Check the print queue or print spooler to see if the printer has been connected and communicating paused correctly Check the software application to ensure that you are using the proper printer driver and communication port
32. OPC Waste 23 Wireless LAN PBA 6 5 JC39 00970A r 2 NO HVPS B d 7 443 No EN a 8 9 i as E EECA EN a 1g EUN 20 E BE Service Manual C89 7 Samsung Electronics Disassembly and Reassembly 3 4 Disassembly Procedure The description of disassembly and reassembly in this manual is listed according to the disassembly procedures If you find the certain unit or Assy please consult the name of unit under the picture 3 4 1 Cover 1 Take out the Cassette 3 Lift the top cover up 2 Open the front cover Remove 2 screws 4 Remove 1 screw from the rear Service Manual Cem 2 Samsung Electronics Disassembly and Reassembly 5 Remove the left right cover by releasing the hooks from the top bottom right left Service Manual C89 2 Samsung Electronics Disassembly and Reassembly 3 4 2 ITB 1 Remove the top cover Refer to 3 4 1 3 Hold the ITB handle Pull out the ITB to the direction of arrow 2 Unplug the connector from OPE PBA 3 4 3 Fuser unit 1 Remove the right cover 2 Remove the 4 screw Unplug 2 connector on the main PBA as shown Move the shaft to the right as shown below below And remove the Fuser unit Caution The fuser is very hot So turn the printer off and wait until the printer to cool before replacing it Service Manual ED Samsung Electronics Disassembly and Reassembly 3 4 4 HVPS board 1 Remove the left cover Refer to 3 4 1 2 Remove th
33. Print Out Driver Ass y e lt is a power delivery unit by gearing By driving the motor it supplies the power to the feeding unit the fusing unit and the distributing unit The Main Motor is similar to CLP 310 Series Main Motor 1 Wireless PBA Only CLP 325W e CLP 325W model has a Wireless PBA to use wireless network Service Manual ED Samsung Electronics Product spec and feature 2 2 1 2 EP Process Structure of EP Process P1 Image on OPC P2 Image Service Manual AB Samsung Electronics Product spec and feature CD Charging e Conductive Roller charging Applied voltage 1 1kV Charge acceptance 520V e OPC coating thickness 21um e OPC diameter D60mm Eraser system Organic Photoconductor is charged to uniform voltage by conductive roll charging method No ozone is produced because corona is not used Charger roll is cleaned with cleaning roll Toner remained on OPC after T1 process is cleaned by cleaning blade and retrieved into waste toner box by auger and belt driving mechanism SO N 2 Exposing One polygon motor 6 facet e Single beam LD 1ea LD wavelength 785nm Polygon motor rpm 29685 e LSU energy 0 25uJ cm 2 OPC exposed potential 50V 1 Exposing is implemented by laser striking on to OPC with uniform potential 2 Laser beam is modulated according to image to be printed that is from PC 3 Latent Image is formed on OPC which is developed w
34. Q31N do 5 Q31AqO S 4 ANDA 9 8 031 H3MOd dO 1 MS YIMOAU a 1i WMd f I 0 awoH e eg 20718 awoH e eg Tano DINO BINO 25 ON YoNO OLNO ELNO 8lNO 19ND ZNO cINO aE POCONO NN p d H 1 w H H Ng equ BON 9 4 3 7 1 amp NSG A F 0 994 A 0 a 4 4Nve y ER 3 E mw j o S M ME LS 3 a SQ ng Pa 4 H be 3 4 d Y a Fe re bcc AA ma nee Lad Dot NG S E LOAN A L Connection Diagrama CLP 325W 320N M Ld NOH E uasnJ E e HLOIM d 90 3A30 S 19 o n IT L pe E is podus ba 7 TBNvd 037 3WOH ELI o TEM HOLIMS S NIYW i A Reference Information 6 Reference Information This chapter contains the tools list list of abbreviations used in this manual and a guide to the location space required when installing the printer A definition of tests pages and Wireless Network information definition is also included 6 1 Tools for Troubleshooting The following tools are recommended safe and easy troubleshooting as described in this service manual e DVM Digital Volt Meter Standard Indicates more than 3 digits e Driver Standard type type M3 long M3 short M2 long M2 short AEE Tweezers Standard For general home use small type gt e Cotton Swab Standard For general home use for medical service gt CA Cleaning Equ
35. Troper Repanides ent Facilisis Eberer zonte Ontemer Impress Oteber ent Obenr Num 270 29 25 Impress Repanides 206 155 121 Repanids Betome Tanxer 3 632 2 423 1 783 Popilemse fur Taxer 1 199 824 606 ipen epanteis doctern Pen Epanteis 4 63 3 07 2 33 Gelpe Divedenum 0 70 0 55 0 45 Et Hare Sil Toper Grendum 24427 19 567 16 736 Delpereeds 102 300 96 400 69 200 Repanides pen Delpereeds 5308104 5253974 211 195 FYos 7 569 9 192 16 761 13 256 3 154 8 018 1 910 1 436 3 642 1 334 863 0 94 0 36 13 700 92 600 177 214 Sempter Fdut Aploriouis 6484 8 192 14 494 11 880 2 614 7 834 1 760 1 289 2 A01 20 87 1 143 496 1 30 0 32 11 973 89 000 162 854 LSA Entes Sober Hatonor Samsung Electronics mu 3 o 5 N o A Reference Information 14 Decerrber 2004 Lorem Nullam ut lorem Sed vehicula leo sit amet elit Maurisipsum mi dapibus nec pharetra in eleifend vel risus Donec uma Morbi sit amet tortor In nulla Ut sodales volutpat erat Morbi dictum nibh quis est Praesent pellentesque ante Sedinterdum metus non arcu Donec Nec risus nec elit lao reet sollicitudin Donec aipsum Vestibulum nec urna Nullam non enim at nulla faucibus fringilla Aenean tortor velit fermentum quis venenalis a omare in purus Proin commodo libero eu mattis iaculis nulla massa blandit eros sed pulvinar risus metus nec tortor nulla Nulla mor
36. Troubleshooting 11 Curl or wave Check and Cause Ensure that the paper is loaded properly Both high temperature and high humidity can cause paper curl 2 Check the paper type and quality Also try rotating the paper 180j in the tray 3 Turn the stack of paper over in the tray Service Manual ec Samsung Electronics Alignment 8 Troubleshooting 12 Wrinkles or creases Check and Cause AaBbCc AaBbCc Ensure that the paper is loaded properly 1 Wrinkles or creases Check the paper type and quality 2 The paper may not meed specifications Also try rotating the paper 180j in the tray 3 Turn the stack of paper over in the paper tray Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 13 Back of printouts aredirty Check and Cause 1 Does character The toner cartridge is basically exist less than 2 per a page and designed to print 3 000 sheets with hasn t it been used long time 5 image If it prints more than 3 000 sheets around 5 000 sheets with 2 image a background can be occurred The B S is not guaranteed if using 2 Does recycle paper be used recycle paper Replace the developer when the life span of it has been ended 3 Has the life span of the developer ended 4 Is the movement Up and Down of the transfer roller smooth Clean the bushing part
37. again If you increase the photo size in the software application the resolution will be reduced Reduce the photo size The resolution of the photo is very low Service Manual CED Samsung Electronics Alignment amp Troubleshooting 4 2 4 Solving Print Quality Problems Dirt inside of the printer or improper paper loading may reduce print quality See the table below to troubleshoot problems 1 Light or faded print Check and Cause 1 If a vertical white streak or faded area appears on the page The toner supply is low You may be able to temporarily extend the toner cartridge life If this does not improve print quality install a new toner cartridge 2 The paper may not meet paper specifications Check the paper type and quality 3 A combination of faded or smeared defects may indicate that the printer needs cleaning Check the inside for the printer 4 High voltage terminal is contaminated by the toner So the contact is unstable Or the output of the HVPS is abnormal Clean the HVPS terminal If the problem persists replace the HVPS board Service Manual E3 Samsung Electronics Alignment 8 Troubleshooting 2 Toner specks Check and Cause The paper may not meet specifications Check the paper type and quality Service Manual C Samsung Electronics Alignment 8 Troubleshooting 3 Dropouts Check and Cause 1 lf generally round
38. age that makes toner to develop on the area exposed by LSU by means of potential difference output will be the voltage of AC DC overlapped form Output voltage AC 600V 2000V p p 1 5 DC 50V 600V DC 3 ERROR type 1 if supply is GND density will be extremely low 2 if supply is floating for insecure terminal contact density will be down so slightly that it is impossible to make out with naked eyes 6 Developing Voltage Deve AC DC Function voltage that supplies toner to Developing Roller Output voltage AC 250V 1650Vp p 1 5 supply voltage is connected to ZENER Diode 350V DC 50V 600V DC 3 ERROR type 1 if Deve is GND density will be extremely down 2 if Deve is floating for insecure terminal contact density will be extremely down Service Manual Samsung Electronics Product spec and feature 2 2 3 CRUM The CLP 320N engine will be equipped with electronics that can read and write data into NVRAMs otherwise known as CRUMs that reside within 1 C M Y K Toner cartridges The CRUM has a company ID and electronics logo The toner CRUM also identifies the type of toner cartridge Standard or High Capacity The CRUMs contain fixed data such as the low warning point specified life point and hard stop point on toner and also store the current life count pages count pixels count images count and of usage gas gauge data m In the case of Refill Toner Install 1 Perception of Refill Cartr
39. are Engine Version V1 01 00 62 W Jan 12 2009 0 00 84 Total Page Count 147 5 Page s color mono Total Image Count 615 Image s Consumables Life Fuser Life Transfer Roller Life Tray Roller Life Transfer Belt Life 549 Page s 147 Page s 152 Page s 615 Image s Toner Information Yellow Magenta Cyan l Black EM Toner Remaining 3 P88 88 P4 2 P92 92 P4 Page Count 55 Page s 151 Page s 53 Page s 154 Page s Serial No CRUM 09112663120 CRUM 09120376441 CRUM 09120474628 CRUM 091203741 64 Supplier SAMSUNG EXP SAMSUNG EXP SAMSUNG EXP SAMSUNG EXP Product Date 2009 11 26 2009 12 03 2009 12 04 2009 12 03 Last Used Date 2009 11 26 2009 11 26 2009 11 26 2010 01 12 First Installed Date 2009 11 26 2009 11 26 l 2009 11 26 2009 11 30 Imaging Unit Information Remaining Image Count Last Used Date First Installed Date 98 615 Image s 2009 11 26 2009 11 26 Service Manual ED Samsung Electronics network Model Name Machine Serial Number General Information Host Name Contact Location MAC Address IP Address TCP IP Information IP Assignment IP Address SubNet Mask Default Gateway IPv Information IPv6 Activate Link Local Address Stateless Address Stateful Address Manual Address DHCPv Config Router Prefix IPP Information IPP Protocol Printer URI Authentication Scheme Raw TCP IP Printing Information Raw TCP IP Printing Port Number LPD
40. assified as anti static can generate electrical charges sufficient to damage ESDs Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs Do not remove a replacement ESD from its protective packaging until immediately before installing it Most replacement ESDs are packaged with all leads shorted together by conductive foam aluminum foil or a comparable conductive material Immediately before removing the protective shorting material from the leads of a replacement ESD touch the protective material to the chassis or circuit assembly into which the device will be installed Maintain continuous electrical contact between the ESD and the assembly into which it will be installed until completely plugged or soldered into the circuit Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushing together of clothing fabric and lifting one s foot from a carpeted floor can generate static electricity sufficient to damage an ESD Service Manual ED Samsung Electronics Product spec and feature 2 Product spec and feature 2 1 Product Specifications 2 1 1 Product Overview ftom Descriptions OSS CLP 325W Wireless Model Main Specification Speed Up to 16 ppm in A4 17 ppm in Letter Up to 4 ppm in A4 4 ppm in Letter Printing Resolution Max 2400x600 dpi effective output Processor e Jupi
41. ator panel do Description Check and Cause 1 Check if the power input and SMPS output are normal Replace the power supply cord or SMPS 2 Check the inferiority of OPE Unit if the LCD of Panel does not appear after normal warmingup Replace the OPE unit Service Manual CED Samsung Electronics Alignment 8 Troubleshooting 3 Fuser error a Low heat error Lamp open Yes For 110V 1 35 1 ohm For 220V 4 7 1 ohm Change Fuser Lamp 4713 001243 NO Yes Change Fuser Lamp 4713 001243 NO AC Harness Short AC Harness Change NO Thermostat Open i Ecco NO Thermostat Pollution Bend s M ib NO Thermostat Resistance Defect Replace Thermostat 1404 001447 300 450kohm 25 C Replace Fuser amp recheck The SMPS and Main B d could be suspect Service Manual c3 Samsung Electronics Alignment 8 Troubleshooting b Low heat error Lamp open Yes For 110V 1 35 1 ohm For 220V 4 7 1 ohm Change Fuser Lamp 4713 001243 NO Yes Replace Thermistor 1404 001447 Thermostat cannot be cleaned and or bent NO Yes Replace Thermistor 1404 001447 Thermostat Resistance Defect 300 450kohm 25 C Replace Fuser amp recheck The SMPS and Main B d could be suspect Service Manual Cc Samsung Electronics System Diagram 5 Svstem Diagram 5 1 Block Diagram IN9SZIMN awze asn yaa GINZE MN awa asn
42. ck the operation of the fuser and LSU 4 1 6 1 Enterence When trying to check the CLP 320N EDC Mode additional EDC execution program needed Procedure of EDC Mode operation a First turn on the Power of Printer wait until Ready state b In this state Run the EDC program on the computer c After that click the menu of screen d Then lt Motor Test gt appears on the initial screen e Should you get out of this program press Exit of screen 4 1 6 2 Keys Left Right arrow Move test item Start testing or select Sub item Upper level Stop testing or the upper menu 4 1 6 3 EDC Map Motor Test Solenoid Test 1 Relay Regi Sensor LSU Motor 2 Relay Exit Sensor LSU Power 3 Relay Waste Box Laser Diode T2 REVERSE Y Toner Cover Eraser Dev DC M Toner Trayl Empty Fuser Dev AC Vpp C Toner Dev AC K Toner Regi Clutch T2 Clutch ITB Clutch Tray1 Clutch Maintenance Fuser Transfer Pick Up Roll ITB Service Manual D Samsung Electronics Alignment 8 Troubleshooting 4 1 6 3 a Motor Test Hem Diseripti n S O Main Motor If motor lock signal is normal Successed message will be displayed When motor lock signal is abnormal failed message will be displayed When Upper Level is pushed off message will be displayed 4 1 6 3 b Solenoid Test Discription Dev Clutch When select key is pushed Dev Clutch ON message will be displayed Upper Level is pushed Dev Clutch Of
43. e In CLP 32x Series total four CRUM s are used four on toner cartridges CRUM stores the following information Model Name e Supplier ID e Serial Number e Company ID MFG Date Capacity e Page Count Toner Cartridge and Transfer Belt Indicates how many pages are printed by using the consumable Dot Count Toner Cartridge Only Indicates how many dots are printed by using the toner cartridge e Image Count Model ID Service Manual CBE Samsung Electronics Product spec and feature 2 3 8 Initailize Flow Warm Up Start LSU Motor NVRAM Read Fuser Home Positioning Charge TRC Bias Jam Check Wn ins Main Motor Self Test Waste Tank Check Start Next Page ITB Engage Dev Home Positioning OPC ITB Protect Mode Start Service Manual BID Samsung Electronics Product spec and feature Before Page Charge Bias Off Toner amp Imaging Unit Check New Change Toner Bottle Or No Rising Target Temp Yes Jt Main Motor LSU Motor stop y Warm Up END Toner Supply Mode y Toner Yes Target Level Or Max Time No Service Manual CB Samsung Electronics Disassembly and Reassembly 3 Disassembly and Reassembly 3 1 Precautions when replacing parts 3 1 1 Precautions when assembling and disassembling Use only approved Samsung spare parts Ensure that part number product name any voltage current or temperature rating are correct
44. e 5 screws and unplug the 2 connectors 1 flat cable 3 Remove the one hook of the center 4 Release the HVPS board 2 F nga IT Ban eet i ii LI LI ni sheer eee E PF ii p i fne F Service Manual ED Samsung Electronics Disassembly and Reassembly 3 4 5 Main PBA 1 Remove the right cover Refer to 3 4 1 2 Unplug the all connectors Remove 4 screws And release the main PBA 3 4 6 SMPS board 1 Remove the right cover Refer to 3 4 1 2 Unplug the all connectors Remove 4 screws And release the SMPS board Service Manual CE Samsung Electronics Disassembly and Reassembly 3 4 7 LSU 1 To remove the LSU from the bottom of the SET 2 Release the LSU unit after remove the 2 Flat first remove the harness cover after remove the cable 2 screws And remove the 3 screws 3 4 8 Holder Pad 1 Remove the sub PBA And release the Guide 2 Release the holder pad after remove the hook Pick up unit after remove the 4 screws of both side Service Manual CH Samsung Electronics Disassembly and Reassembly 3 4 9 Transfer roller 1 Open the rear cover 2 Remove the transfer roller Assy by pushing the hooks from the left right 2 F gt _ IN Service Manual ED Samsung Electronics Disassembly and Reassembly 3 4 10 OPE PBA 1 Open the front cover Remove 2 screws Lift the top cover up 2 Remove 1 screw Unplug 2 connectors Release the OPE P
45. ec Color Less than 14 sec B amp W Less than 57 sec Color Less than 45 sec B amp W Less than 57 sec Color Less than 57 sec Color Less than 45 sec B amp W Less than 45 sec B amp W Dwrn M Printable Area 210 x 297 mm A4 216 x 279 mm Letter 216 x 355 6 mm Legal Print Margin Side Margin 4 23 2mm Side Margin 4 23 2mm Top Margin 4 2343mm Top Margin 4 23 3mm gt From Idle From Cold Boot neo Service Manual Samsung Electronics Product spec and feature 2 1 2 2 Controller amp S W a Exwdiionay STye Wa ih Compression temo YES MES Supporting OS Microsoft Windows Microsoft Windows 2000 2003 XP Include 64bit Vista 2000 2003 XP Include 64bit Vista MacOS 10 3 10 6 MacOS 10 3 10 6 Linux Printer only OS Linux Printer only OS Red Hat 8 9 Fedora Core 1 4 Red Hat 8 9 Fedora Core 1 4 Mandrake 9 2 10 1 Mandrake 9 2 10 1 SUSE 8 2 9 2 SUSE 8 2 9 2 Driver feature Microsoft Windows Microsoft Windows Watermark Watermark N up printing N up printing Poster printing Poster printing Manual Dulpex Manual Dulpex Quality Best Normal Draft Quality Best Normal Draft Color mode Color Gray scale Color mode Color Gray scale Device Color Support Device Color Support Color Management Support Color Management Support Mac Mac N up printing N up printing Quality Best Normal Draft Quality Best Normal Draft Color mode Color Gray scale C
46. ect key is pushed ITB Clutch ON message will be displayed Upper Level is pushed ITB Clutch Off message will be displayed Tray1 Clutch When select key is pushed Tray1 Clutch ON message will be displayed Upper Level is pushed Tray1 Clutch Off message will be displayed Tray2 Clutch When select key is pushed Tray1 Clutch ON message will be displayed Upper Level is pushed Tray1 Clutch Off message will be displayed Regi Sensor If actuator is checked by sensor Without Paper message will be displayed if not With Paper message will be Exit Sensor If actuator is checked by sensor Without Paper message will be displayed if not With Paper message will be Waste Box If waste Box exists Installed message will be displayed If not Not Installed message will be Service Manual Samsung Electronics Alignment 8 Troubleshooting Mem Diseription ooooooo Cover If cover is opened Opened message will be displayed If not Closed message will be Tray1 Empty If paper exists in the tray With Paper will be displayed If not Without Paper message will be Tray2 Empty If paper exists in the tray With Paper will be displayed If not Without Paper message will be 4 1 6 3 b Solenoid Test Hem Diseription o0oooo LSU Motor If LSU motor lock signal is normal Successed message will be displayed When LSU motor lock signal is abnormal
47. ed faded areas occur randomly on the page A single sheet of paper may be defective Try reprinting the job 2 The moisture content of the paper is uneven or the paper has moist spots on its surface Try a different brand of paper The manufacturing process can cause some areas to reject toner Try a different kind or brand of paper 3 The paper lot is bad See Vertical repetitive defects on the next page 4 The toner cartridge may be defective Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting 4 Vertical lines Check and Cause 1 If black vertical streaks appear on the page A imaging unit has probably been scratched Remove the imaging unit and install a new one Clean the inside of the printer If you 2 If white vertical still have the same problems lines appear on the page replace the imaging unit with a new one 3 Foreign matter stuck Clean the LSU window with onto the window of internal lenses recommended cleaner IPA of LSU mirror Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 5 Color or Black background Check and Cause 1 If the amount of background shading becomes unacceptable the procedures below may fix the problem Change to lighter weight paper very dry low humidity or high humidity higher than 80 RH conditions can increase the a
48. elines below Ensure that the adjustable guides are positioned correctly Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside of the tray Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media Ensure that the recommended side of the print media is facing up in the tray 4 1 2 1 Clearing Paper Jams NOTE To avoid tearing the paper pull the jammed paper out slowly and carefully Follow the instructions in the following sections to clear the jam If a paper jam occurs the status LED on the control panel lights orange Find and remove the jammed paper If paper is jammed in the paper feed area follow the next steps to release the jammed paper In the tray 3 Remove the jammed paper by gently pulling it straight out 1 Open and close the front cover The jammed paper is automatically ejected from the machine If the paper does not eject go to the next step 2 Pull out the tray If the paper does not eject when you pull or if you do not see the paper in this area check the fuser area around the toner cartridge 4 Insert the tray back into the machine until it snaps into place Printing automatically resumes Service Manual ED Samsung Electronics Alignment amp Troubleshooting
49. er cartridge may be installed 1 If horizontally improperly aligned color or black streaks or Remove the toner cartridge and smears appear reinsert 2 A toner cartridge may be defective Install a new toner cartridge Immm oo 4 48 Service Manual Samsung Electronics Alignment 8 Troubleshooting 18 Curl AaBbCc AaBbCc AaBbCc CT TC Check and Cause 1 If the printed paper is curled or paper does not feed into the printer Turn the stack of paper over in the paper tray Also try rotating the paper 180 in the tray Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting 4 2 5 Common Windows Problems Check and Cause File in Use message appears during installation Exit all software applications Remove all software from the StartUp Group then restart Windows Reinstall the printer driver Ensure that all cables are connected correctly and the printer is on If bi directional communication is not turned on in the driver it will also cause this message Error Writing to LPTx message appears General Protection Fault Exception OE Spool32 or Illegal Operation messages Close all other applications reboot Windows and try printing again These messages may appear during printing Just keep waiting until the printer finishes printing If the message appears in standby mode or after printing has been completed chec
50. f message will be displayed Relay 1 When select key is pushed 1 Relay ON message will be displayed Upper Level is pushed 1 Relay Off message will be displayed on Relay 2 When select key is pushed 2 Relay ON message will be displayed Upper Level is pushed 2 Relay Off message will be displayed Relay 3 When select key is pushed 3 Relay ON message will be displayed Upper Level is pushed 3 Relay Off message will be displayed Y Toner When select key is pushed Y Toner ON message will be displayed Upper Level is pushed Y Toner Off message will be displayed M Toner When select key is pushed M Toner ON message will be displayed Upper Level is pushed M Toner Off message will be displayed C Toner When select key is pushed C Toner ON message will be displayed Upper Level is pushed C Toner Off message will be displayed K Toner When select key is pushed K Toner ON message will be displayed Upper Level is pushed K Toner Off message will be displayed Regi Clutch When select key is pushed REGI Clutch ON message will be displayed Upper Level is pushed REGI Clutch Off message will be displayed T2 Clutch When select key is pushed T2 Clutch ON message will be displayed Upper Level is pushed T2 Clutch Off message will be displayed ITB Clutch When sel
51. h supplies the AC Power to the Fuser The SMPS has two DC output channels 5V and 24V 10puan z i p L na pie rc E ps 2 SMPS Signal bau nam iN CNH AC 110V 127V AC 220V 240V AC 120V AC 220V EXP version Input fluctuating range AC 99V 135V AC 198V 264V CT O E HZ 47 63 Hz Rated Output Power no mem len Teme ema 1 Channel Name 5V 24 0V 1 ChamelNam pey pas 5V Pin 1 24V Pin 3 GND Pin 2 GND Pin 4 4 75 5 25V 21 6 26 4V 4 Max Max Output Current Max Output Current 2A l2 5A BEEN Peak Loading Curent 22827 lm e RmpeNose compo soom 7 Mammou how owl e PekOwu SSW M8wwW ms Protection for loading shortage and Shut down or Fuse Shut down or Output overflowing current Protection Voltage Drop Service Manual Samsung Electronics Product spec and feature 2 2 2 5 HVPS High Voltage Power Supply PBA The HVPS creates the high voltages for T1 T2 Charger DEV and SUPPLY and then supplies these voltages to the Developer part for making best condition to print The HVPS part takes the 24V and outputs the high voltages and then the high voltages are supplied to the Toner OPC Cartridge and Transfer Belt and Roller e y Moe 7 E 3 3 7 eS O e lo T1 2 M a 1000V 3 F a J BIAS AC ae m 141V3 R v m T2 M BIAS DC 1300V 15 J 295V 3 2i SUPPLY DC ET 3 X ed 595V 3
52. her grounded areas of the chassis to discharge any static electrical charge on the body 2 Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an electric shock Take extra care when handling PBAs with moving parts fitted such as sensors motors or lamps as they may get hot 3 Take care when fitting or removing screws Look out for hidden screws Always ensure that the correct screw is used and always ensure that when toothed washers are removed they are refitted in their original positions 3 1 3 Releasing Plastic Latches i Bn Many of the parts are held in place with plastic latches P The latches could easily break if forced release them carefully hd ad To remove such parts press the hook end of the latch away from the part to y unlatch Service Manual ED Samsung Electronics Disassembly and Reassembly 3 2 Parts for Maintenance and Repair 3 2 1 Replacement interval for parts with a limited life Some of the parts in this printer have a limited life shorter than that of the whole machine These parts must be replaced periodically The table below shows the interval at which these parts should be replaced The table shows the life of each part and is measured when using A4 paper When servicing a machine always check the status of these parts using the control panel and ensure that parts are replaced at the appropriate times otherwise a general degradation in
53. i tt A EE Sa M ES Eo Sanne tee Aii M ou RM E Bs GST pingas E PA a kan E DUAE vo M E QD Se eee Eu EA ee pa Dei eo a Tray E NB Gg Kana OUT a NG ee ee A me doce E E D a NE Eus mme paaa asa aaa dh kn naatasan GD Windows Graphic Device Interface POL Printer Command Language Printer ee rae qo one ree dd E e X meque T uc 1 ac c cu AA Service Manual A Samsung Electronics Reference Information Peripheral Component Interconnect Switching Mode Power Supply by Intel 1992 6 22 is a local bus standard developed by Intel and introduced in April 1993 A60 B60 Simultaneous Peripheral Operation Online Voluntary Control Council for Interference Information Technology Equipment Wireless Ethernet Compatibility Alliance Second Cassette Feeder Second Cassette Tray Service Manual ED Samsung Electronics Reference Information 6 3 Select a location for the printer Leave enough room to open the printer trays covers and allow for proper ventilation see diagram below Provide the proper environment A firm level surface Away from the direct airflow of air conditioners heaters or ventilators Free of extreme fluctuations of temperature sunlight or humidity Clean dry and free of dust AT TI 100 mm 3 9 in 482 6 mm 18 8 in Service Manual ED Samsung Electronics Reference Information 6 4 A4 ISO 19798 Standard Pattern This test page is reproduced at 70 of the nor
54. ia type and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing Service Manual Samsung Electronics Alignment 8 Troubleshooting m Wireless LED WIRELESS LED STATUS DESCRIPTION Blue Off w Wireless network is disconnected Wireless network is connected Slowly blinks The machine starts connecting to a wireless network Quickly blinks gt e The machine is connecting to access point or wireless router e Wireless network connection is being disconnected 4 1 1 3 Introducing the useful buttons m Print screen button CLP 320 K CLP 321 CLP 325 K CLP 326 only By pressing the Print screen button you can do the following functions Press this button and the green LED will start blinking When the green LED stops blinking release the button button while it s blinking m Demo print button CLP 320N K CLP 321N only It prints a demo page by pressing this button only The printed page shows the color print quality potential and overall print characteristics of the machine Cancel button By pressing the Cancel button you can do the following functions In ready mode press and hold this button for about 2 seconds until the status LED blinks slowly and release In ready mode press and hold this button for about 5 seconds until the status LED blinks quickly and release Canceling print job Press cancel button during pri
55. idge when power is on or the cover is closed End of Life life span data initialization gt judge to be Refill Cartridge End of Life life exhausted simple refill gt stop printing caused by life exhaustion 2 Operating It is impossible to control appropriate development parameters for there s no toner specification data It runs with the setting of default development parameter Image quality will be degraded for the lack of appropriate respond to the change of time and environment m Process after CRU life expiration 1 Record the information of End of Life 2 Clear some information of Operation Area gt Supplier Model Name MFC date Serial Number Manufacture Information gt Let cartridge refiller initialize manufacture information and life span information Service Manual T Samsung Electronics Product spec and feature 2 3 S W Structure and Descriptions 2 3 1 Architecture The belt CRUM interface board is a transmission belt CRUM interface board of the photoelectric Dry Color Laser Printer mounted on the printer body making it possible to physically combine the body and the belt CRUM board Printer Driver Language Monitor Status Monitor Printer F W Network Card F W 2 3 2 Language Monitor Language Monitor is a part of the Printer Driver and the Windows Spool System The main roll of the Language Monitor is that sends a job start message to the Status Monitor Therefore the Status Monitor can start poll
56. ing to get the printer status The second roll is that sends the job information such as User ID and Job ID to the Status Monitor and the Printer F W Hence the Status Monitor can stop polling because the Printer F W informs the Status Monitor that printing job is complete 2 3 3 Status Monitor Status Monitor has no user interface It shows only HTML help when any error occurs during printing jobs Service Manual ES Samsung Electronics Product spec and feature 2 3 4 Network Interface User ID Job ID Printer Data Language Printer Data a i Monitor Printer Driver Printer Server Kernel NPC Printer Name Port Name Printer Server UE Kernel NPC Printer Server IP Addr SNMP Job ID Request Printer Status Printer Status Status Monitor Request Job Status A Job Table Status Monitor Data Flow After polling is started Status Monitor has to know when it stops the polling For this reason the Network Printer Server should inform of completing job when the printing job is finished When Status Monitor requests a job status the Printer Server returns the job table that contains user id job id and job status printing or complete or canceled 2 3 5 Printer Driver lt gt Status Monitor The Printer Driver and the Status Monitor can set get some data to the system registry to share the Status Monitor information such as the polling interval When the use
57. ipments Standard An IPA Isopropyl Alcohol dry wipe tissue or a gentle neutral detergent and lint free cloth e Brush e Software Driver installation CD ROM Install Driver CD Network S W CD Service Manual E Samsung Electronics Reference Information 6 2 Acronyms and Abbreviations The table below explains the abbreviations and acronyms used in this service manual Where abbreviations or acronyms are used in the text please refer to this table ADC Analog to Digital Conversion HBP Host Based Printing Au AG AT A oo an Aa ea cad lt ee a paga a a A E o ada TEE aag ka AL cc eet eee O es SA paka ae nal i de aka a m b dea Poea ii E teft Eie eu uM STET et TE Wi M M LM I M o DUC E E eat NM E Bounds dah ll d eee ee eee V M rae ee nob ne Dx Roc T Pete AN e Dead RE D MA E EM E T EN Sup Econ WENN EEG UNE M nones d d eee P p ngu a A EE coque a M CE T S mur EE Sm VD T PM p k T RE EHE TREE ae ME eet aho apa e ec a aue er eect ame eee Santen Ft aa PE naaa Sua eee MI Dus ee ie ee ee os ae e cu a rM E e IO o s Direct Current 0o Enhanced parallel Port Dou E SOON a E at wi ene Die PN Se DIT ie ME vu duce OE E na as T MEE uo c NE n NES Eo al eaters ana ue Ta oe a NU USES DE SH VER Pons cade A Ta a arde toute dotate EC edo pasasaan a Pa hein crecido NG ma Hight Emitting Diode IUS Eo ut ee Canli Mo a e s CR paaa m TAGO See ema La Aia Ng apk E a Nasanay pu o EE a y E vues mc A mE SENEC a e ai
58. ith toner Developing Non magnetic mono component Non contact development Developing bias DC AC AC peak to peak 1 5 2 0kV Roller diameter b10mm Process speed ratio 1 2 OPC 1 0 e Color order Y gt M gt C gt K Only latent image formed by exposing process is developed with toner AC DC Voltage is being used to develop toner into latent image on OPC because non contact developing method is adopted 3 Y M C and K Images are sequentially developed onto OPC and transferred onto Intermediate Transfer Belt hereafter ITB to form a color image on ITB 4 Toner Bottles are used to supply toner into developer compartment 5 Toner level is being sensed to control toner supply from toner bottle to developer N Service Manual E Samsung Electronics Product spec and feature 4 Transfer 1 Multi pass transfer Indirect transfer Transfer voltage 0 5 2 0kV controllable e Roller diameter b14mm Transfer unit life 100K images Developed Image on OPC is transferred onto ITB by T1 Process 11 Voltage is positive which attract toner to ITB 4 times of T1 process is required to make a color image on ITB which means multi pass process ITB has a hole as a fiducial mark for timing Engine control for color image is synchronous with it ITB Home Sensing Signal BONA 5 Transfer 2 Indirect transfer Transfer voltage 1 4 0kV controllable e Roller diameter
59. k the connection and or whether an error has occurred Fail To Print A printer timeout error occurred messages appear NOTE Refer to the Microsoft Windows 98 Me NT 4 0 2000 2003 XP User s Guide that came with your PC for further information on Windows error messages Service Manual D Samsung Electronics Alignment 8 Troubleshooting 4 2 6 Common Macintosh Problems Check and Cause The printer does not print a You should change the Print Method option document from Acrobat Reader to Print as Image when you print from Acrobat Reader The document has printed but the print job has not disappeared from the spooler in Mac OS 10 3 2 Update your Mac OS to OS 10 3 3 or higher Service Manual UD Samsung Electronics Alignment 8 Troubleshooting 4 2 7 Common Linux Problems Check and Cause can t change settings in the configuration tool You need to have administrator privileges to be able to change global settings You may not have the GTK libraries installed These am using the KDE usually come with most Linux distributions but you desktop but the configuration tool may have to install them manually Refer to your and LLPR wont start distribution s installation manual for more details about installing additional packages just installed his Some versions of the KDE or GNOME desktop package but can t find entries in environments may require that you restart your the
60. l Feeder Paper Detecting Sensor Photo Sensor Empty Registration Exit Paper Size Sensor None 2 LSU Laser Scan Unit The LSU unit is controlled by video controller lt scans the video data received from video controller with laser beam by using the rotation principle of the polygon mirror to create the latent image on the OPC drum It is the core part of LBP The OPC drum rotates as the same speed as the paper feeding speed It creates the HSYNC signal and sends it to the engine when the laser beam of the LSU reaches the end of the polygon mirror and the engine detects the HSYNC signal to arrange the vertical line of the image on the paper After detecting the HSYNC signal the image data is sent to the LSU to arrange the its margin on the paper Consisted of LD Laser Diode and Polygon Motor Control Eror OOOO O Polygon Motor Error The Rotation of Polygon Motor can not reach stable Hsync Error Though the rotation of Polygon Motor reach stable the signal of Hsync is not occurred NG i Ii i EA MU A ACCME LID FRA B 7E 39846 Service Manual AB Samsung Electronics Product spec and feature 3 2nd Transfer Ass y The life span Print over 100 000 sheets in 15 30 Specification Similar to CLP 300 Series Fuser Ass y This unit consists of Heat Roller a Thermostat and a Thermistor It melts and fuses the toner transferred by the transfer roller onto the paper by applying pressure and high tempe
61. lectronics Alignment amp Troubleshooting Description orint job is extremely slow Check and Cause Reduce the complexity of the The job may be very complex page s or try adjusting the print quality settings Adjust the print quality settings such as reducing the resolution If you have set the resolution to 2400dpi Best change it to 1200dpi Normal or 600dpi Draft See the Software section Change the port setting to the USB or network port to improve print speed Your printer prints A4 sized paper at 16 ppm in black and white mode and 4 ppm in color mode From the Start menu choose If using Windows 98 Me the Settings and Printers Right click Spooling Setting may be set the Samsung CLP 31x series incorrectly printer icon choose Properties click the Details tab and then choose the Spool Settings button Select the desired spool setting Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting Description Check and Cause The page orientation setting may be incorrect Change the page orientation in your application For details see the Software Section Ensure that the paper size in the printer driver settings matches the paper in the tray Or ensure that the paper size in the printer driver settings matches the paper selection in the software The paper size and the paper size settings do not match application settings you use Service Manual
62. llam interdum enim non gravida eugiat quam ante consequat metus sed molestie dolor tortor eu ipsum Phasellus semper risus sit amet diam Cras wisi arcu pulvinar nec molestie fringilla vestibulum iaculis mi Praesent nonummy pulvinar odio Duis vitae eros Fusce suscipit Diam justo massa semper feugiat porttitor sit amet nonummy in quam Aenean nulla magna elementum ut eleitend ac aliquam ut risus Morbi laoreet elementum dui Vestibulum nibh sapien rhoncus non loborti s nec ullamcorper a enim Praesent ultricies enim non lorem Curabitur consectetuer diam et nonummy convallis quam quam tristique nulla pulvinar blandit ipsum arcu a tellus Phasellus dolor Ut ullamcorper venenatis quam Quisque egestas erat Singabet Stephen J Singel Demperta Aminenmum Fabanda Sinpat Abarress SJSidwg Pi Service Manual Ces Samsung Electronics Reference Information L Domac late dam prakan Ce am cis sapa 20G Ph mal LA apa amu ec Su eel nou kan eee el FY05 FYO6 FYo7 Muc Facilisis Tembo Facilisis 14609 11 502 9462 Intemboint Facilisis 17 901 13 650 11 310 Troper Facilisis 32 510 25 350 20 772 Bel Repanides Elamber 27 125 27 380 17 122 Sempter 4 394 3 611 3 195 Troper Yot Racanidas 20 317 Repanides ent Facilisis ih m LOLS Facilisis zu Pontone Eber 17 069 13 001 10 021 Facilisis be Reptor 2 946 2 478 2 102 Renters ent Dictiument 2 302 2 027 1 761 Solig Getenre ent Atmed 5 365 4 925 4 554
63. lso change settings 1 Toner Level View the level of toner remaining in the toner cartridge s The machine and the number of toner cartridge s shown in the above window may difter depending on the machine in use Some machines do not have this feature 3 User s Guide View the User s Guide This button changes to Troubleshooting Guide when error occurs You Mii can directly open the troubleshooting section in the user s guide Service Manual Samsung Electronics Alignment 8 Troubleshooting Printer Setting Configure various machine settings in the Printer Settings Utility window Some machines do not have this feature If you connect your machine to a network the SyncThru Web Service window appears instead of the Printer Settings Utility window 5 Driver Setting Set all of the machine options you need in the Printer Preferences window This feature is available only for Windows m Changing the Smart Panel Program Settings Right click in Windows or Linux or click in Mac OS X the Smart Panel icon and select Options Select the settings you want from the Options window Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 4 1 6 How to use EDC Engine Diagnostic Control Mode EDC Mode is feature that allows the engineer to check the condition of the print engine It can check the operating condition of the motors sensors solenoids and clutches measure the High Voltage from the HVPS and che
64. mal A4 size M Stephen J Singel Fabanda Sinpal Abarress Tendar BSF URANGLE LSA Funtres Sober Monor X November 2005 Johnathan Q Maderia Inpert Mampem Abaress 2343 Stantin Dawer Lank Benhibe SDF Mr Maderia Nain liher tempor cum soluta nobis eleifend ption cogue nihil consequat velillum Dolore eu zril feugiat nulla acilisis al vero eros accumsan et iust odio dignis sim qui blandit praesent lukatum ril lobortis nisl ut aliquip exea commodo consequat Duis autem vel eum inire dolor in hendreritin ulputate velit esse molestie tinc idunt ul laoreet dolore magna aliquam erat volutpat Ut wisi enim ad minim vhniam quis nosinxl exerci tation ullam corpersus cipit tis nisl SmwepdAdreesps Amel Amet consectetuer adipiscing elit sud diam nonummy nibh veniam echeps adipiscing elit sed diam nonummy nibtil laoreet dolore magmana ali am erat volutpat Ut wisi enim minim veniam quisient nostrud Solyom uta nobis eleiendopin cogue mhil imerdiet dome id quad maim plerat facer posim aum Lorem ipsm dolor sit amet consectuer Duis autem vel eum iriure dolor in hendreritin vulputate velit cesse ea commodo molestie Nam liber tempor cum soluta nohis eleifend option cogue nihil consequat velillum Dolore eu zril feugiat nulla facilisis at vero eros accumsan et iusto odio dignissim qui blandit A B C D E praesent dome id quod mzim plerat facer posim aum Integer sagittis lacus vel nulla Morbi convallis hendrerit risus Nu
65. ment Structing Conventions Problems may arise when using N up and other features that rely on post processing if the document being printed isn t compliant Legacy BSD lpr systems have a hard limitation on the length of the option string that can be passed to the printing system As such if you selected a number of different options you may have exceeded the length of the options and some of your choices won t be passed to the programs responsible for implementing them Try to select fewer options that deviate from the defaults to save on memory usage am using BSD lpr Slackware Debian older distributions and some options chosen in LLPR don t seem to take effect Most Unix applications that offer a Landscape orientation option in their printing options will generate correct PostScript code that should be printed as is In that case you need to make sure that you leave the LLPR option set to its default Portrait setting to avoid unwanted rotations of the page that would result in cropped output am trying to print a document in Landscape mode but it prints rotated and cropped If the data being sent is in Encapsulated PostScript EPS format some earlier versions of CUPS 1 1 10 and before have a bug preventing them from being processed correctly When going through LLPR to print the Printer Package will work around this issue by converting the data to regular PostScript However if
66. mount of background shading Remove one of the old toner cartridges and install a new one 2 heck the printer s environment Clean the high voltage charge terminal If the problem persists replace the HVPS board 3 No charge voltage in the HVPS board Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 6 Toner smear AaBbCc AaBhCc AaBhCc AaBbCc AaBbCc Check and Cause 1 Clean the inside of the printer 2 Check the paper type and quality 1 Toner smear 3 Remove the imaging unit and install a new one Service Manual D Samsung Electronics Alignment 8 Troubleshooting 7 Vertical repetitive defects AaBbCc AaBbCc AaBbCc Check and Cause 1 If marks Clean the inside of the printer repeatedly appear on the After cleaning the inside of the printed side of the page at printer if you still have the same even intervals problems install a new toner cartridge of the problem color AaBbCc AaBbCc If the defects occur on the back of the page the problem will likely correct itself after a few more pages 2 Parts of the printer may have toner on them 3 The fusing assembly may be damaged Contact a service representative Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting 8 Background scatter Check and Cause The paper may be too damp Try 1 Background printing with a different batch of scatter result
67. my PCL or GDI printer sometimes get error messages printing instead of my document a file and view the results with Ghostscript gv or ghostview will allow you to do so interactively and see if you get error messages However since the application is probably at fault contact your software vendor to inform them of the issue This is a known bug in Ghostscript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color Matching Some color images come out all black System you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7 06 or later You can find recent Ghostscript versions at www ghostscript com Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 4 2 8 Major Problems Trouble shooting 1 Multi Feeding Description e sl of paper are fed at once Check and Cause 1 Solenoid malfunction the solenoid does not work properly Replace the solenoid if necessary 2 Pad Friction is contaminated with foreign matter oil Clean the pad friction with soft clothe dampened with IPA Isopropyl Alcohol Use the smooth paper 3 The face of paper is blended Service Manual qc Samsung Electronics Alignment 8 Troubleshooting 2 No Power rned on The LCD and status LED on the oper
68. n 3 11 84 0 OMPS DOS atico ias rene taa 3 11 A PP an 3 12 Un oo FAG A Io o Ae 3 12 3 4 9 Transfer FONG eso eoosnse rr etre e ceu in Dritte ea te EE CU s a tetti 3 13 SATO OPE PD 3 14 3 4 11 PICK up roller POOPAPN 0 O0O0 50 5 NO0N5n oo 3 15 Alignment and Troubleshooting 4 1 Alignment and Adjustments a 4 1 2 1 1 COMMON Patel esee eco c at AN 4 1 4 1 2 Jam HemoVval eorr rrr rro aterert hne 4 9 4 1 3 Firmware UPQrade cccccccceceseeeeeeeeeaeeeeeeeeeeeeeeaes 4 13 4 1 4 Periodic Defective Image sesseeeseeessee 4 14 4 1 5 Using the smart pane program sse 4 15 4 1 6 How to use EDC Engine Diagnostic Control Mode 4 17 a ME Pe inferentes 4 22 4 2 1 Procedure of Checking the Symptoms 4 22 4 2 2 Troubleshooting Checklist sssesusussse 4 23 4 2 3 Solving General Printing Problems 4 24 4 2 4 Solving Print Quality Problems 4 32 4 2 5 Common Windows Problems eseeesusss 4 50 4 2 6 Common Macintosh Problems eees 4 51 Contents 4 2 7 Common Linux Problems ooococcccccccccnocconoccononcnnnos 4 52 4 2 8 Major Problems Trouble shooting 4 56 System Diagram MN BOCK DIA ERNEUT IT 5 1 5 2 Connection Diagram
69. nting The red LED blinks while the print job is cleared from both the machine and the computer and then the machine returns to ready mode This may take some time depending on the size of the print job Service Manual ED Samsung Electronics Configuration Model Name Machine Serial Number Product Information Installed Date Memory Size Firmware Versions Firmware Version Engine Version Network Version PCL5Ce Version PCLXL Version J XPI Version SPLC Version Alignment amp Troubleshooting Configuration Report CLP 320 Series 2009 11 26 256 Mbytes eo o oe ee oe ee ee Quality Control Versions EP Version Fuser Version TR1 Version TR2 Version PWM Version PRINT Version Product Setting Language Host Name Contact Location Power Save MAC Address IP Address Paper Setting Media Name Paper Type Paper Size Print Setting Auto Continue Altitude Adjustment V1 01 00 62 W Jan 12 2009 0 00 84 55 V4 00 70 3 01 09 2010 PCL5Ce 5 95 10 13 2009 PCL6 6 51 01 11 2010 XPI V0 84 00 12 14 2009 SPL C 5 46 12 08 2009 V1 5 1M VO 5M VO 8M V1 6M V2 3 V6 57 English SECOO015994154B8 Administrator 15 Min 00 15 99 41 54 B8 192 0 0 100 Tray 1 Plain Paper A4 Service Manual ED Samsung Electronics Alignment amp Troubleshooting supplies info Supplies Information Report Model Name CLP 320 Series Machine Serial Number General Information Firmw
70. of the transfer roller If the problem is still not solved replace the developer 5 s the HVPS normal Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting 14 Solid Color or Black pages Check and Cause 1 The toner cartridge may not be installed properly Remove the toner cartridge and reinsert 2 The toner cartridge may be defective and need replacing Install a new toner cartridge Change HVPS 3 The printer may require repair Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 15 Loose toner Check and Cause i togcalonar Clean the inside of the printer 2 The paper may not meed Check the paper type and quality specifications 3 The Toner Cartridge may be defective and need replacing Install a new toner cartridge 4 If the problem persists the printer may require repair Contact a service representative Service Manual C Samsung Electronics Alignment 8 Troubleshooting 16 Character Voids Check and Cause 1 You may be printing on the wrong 1 Character voids are surface of the paper Remove the white areas within characters that should paper and turn it over be solid black 2 The paper may not meet paper specifications Service Manual D Samsung Electronics Alignment 8 Troubleshooting 17 Horizontal stripes Check and Cause A ton
71. olor mode Color Gray scale Linux Linux N up printing N up printing Quality Best Normal Draft Quality Best Normal Draft Common Common N W Install N W Install during driver install during driver install WHQL Windows 2000 including vista Windows 2000 including vista Service Manual C897 Samsung Electronics Product spec and feature Item CLP 320 325 CLP 320N CLP 325W Language Locallization Smart Panel Network Management Windows Korean English French Germa N Italian Spanish Russian Dutch E Portuguese B Portuguese Fi Nish Swedish Norwegian Danish S Chinese T Chinese Polish Hungarian Greek Czech Turkish Mac Korean English French GermaN ltalian Spanish S Chinese T Chinese E Portuguese Dutch Linux English Only Windows Korean English French Germa N Italian Spanish Russian Dutch E Portuguese B Portuguese Fi Nish Swedish Norwegian Danish S Chinese T Chinese Polish Hungarian Greek Czech Turkish Mac Korean English French GermaN Italian Spanish S Chinese T Chinese E Portuguese Dutch Linux English Only 320N USB Network 325W USB Network Wireless Network Default Install Default Install Set IP SWAS amp SWS Linux Mac not support SWAS amp SWS need explorer 5 0 or Higher NA Management Service Manual C85 3 Samsung Electronics Product spec and feature 2 1 2 3 Interface tem A CT CLPSNNCLPAW OA
72. ons of CUPS especially those shipped with Mandrake Linux before the 8 1 release have some known bugs when processing PostScript output from some applications Try upgrading to the latest version of CUPS at least 1 1 14 Some RPM packages for the most popular distributions are provided as a convenience with this Linux Printing Package Some documents come out as white pages when printing There may be some local options defined in your looptions file which are manipulated by the Ipoptions command These options are always used if not overridden by LLPR settings To get rid of all options for a printer run the following command replacing printer with the name of the queue Ipoptions x printer have CUPS and some options such as N up seem to be always enabled even though don t choose them in LLPR Most printing systems will not run as the super user configured a printer to but as a special user usually Ip Therefore make print to a file but get Permission sure that the file you have chosen to print to is denied errors accessible to the user owning the spooler daemon Continue Service Manual c Samsung Electronics Alignment 8 Troubleshooting Continue Unfortunately some Unix applications may generate non compliant PostScript output that may not be supported by Ghostscript or even the printer itself in PostScript mode You can try to capture the output to On
73. outlet and must be accessible Be sure to fix and plug in the power cable securely after the installation so that no one trips over it Service Manual UD Samsung Electronics 1 3 ESD precautions Certain semiconductor devices can be easily damaged by static electricity Such components are commonly called Electrostatically Sensitive ES Devices or ESDs Examples of typical ESDs are integrated circuits some field effect transistors and semiconductor chip components The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity Caution gt gt Be sure no power is applied to the chassis or circuit and observe all other safety precautions 1 Immediately before handling a semiconductor component or semiconductor equipped assembly drain off any electrostatic charge on your body by touching a known earth ground Alternatively employ a commercially available wrist strap device which should be removed for your personal safety reasons prior to applying power to the unit under test After removing an electrical assembly equipped with ESDs place the assembly on a conductive surface such as aluminum or copper foil or conductive foam to prevent electrostatic charge buildup in the vicinity of the assembly Use only a grounded tip soldering iron to solder or desolder ESDs Use only an anti static solder removal device Some solder removal devices not cl
74. position the machine near a humidifier or in front of an air conditioner Moisture and dust built up inside the machine can lead to overheating and cause a fire or cause parts to rust 11 Do not position the product in direct sunlight This will cause the temperature inside the product to rise possibly leading to the product failing to work properly and in extreme conditions could lead to a fire 12 Do not insert any metal objects into the machine through the ventilator fan or other part of the casing it could make contact with a high voltage conductor inside the machine and cause an electric shock Service Manual Cie Samsung Electronics 1 2 3 Handling precautions The following instructions are for your own personal safety to avoid injury and so as not to damage the product 1 Ensure the product is installed on a level surface capable of supporting its weight Failure to do so could cause the product to tip or fall 2 The product contains many rollers gears and fans Take great care to ensure that you do not catch your fingers hair or clothing in any of these rotating devices 3 Do not place any small metal objects containers of water chemicals or other liquids close to the product which if spilled could get into the machine and cause damage or a shock or fire hazard 4 Do not install the machine in areas with high dust or moisture levels beside on open window or close to a humidifier or heater Damage could be caused to the p
75. r 32 000 images and black color 32 000 images and black 8 000 images total 40 000 8 000 images total 40 000 image image System record Total image count Total image count Total page count color mono Total page count color mono Imaging unit Information Imaging unit Information Transfer roller life Transfer roller life Transfer belt life Transfer belt life Toner information Toner information Tray roller life Tray roller life Minimum System Requirement Pentium 400MHZ 64MB RAM Pentium 400MHZ 64MB RAM 300MB HDD Internet Explorer 5 0 300MB HDD Internet Explorer 5 0 Service Manual C289 Samsung Electronics Product spec and feature 2 1 2 7 Environment Item CLP 320 325 CLP 320N CLP 325W Power Less than 160W Less than 160W Consumption Average Less than 350W Less than 350W Currency 5A 110V 3A 220V Currency 5A 110V 3A 220V Max Peak 700W 1KW 700W 1KW Less than 6W 320N Power Supply AC 110V 127V AC 220V 240V AC 110V 127V AC 220V 240V AC 120V AC 220V EXP version AC 120V AC 220V EXP version aa A 50 60Hz 3Hz 50 60Hz 3Hz Color 48dBA Color 48dBA Warm Up Time From Cold Status Less than 35 seconds Less than 35 seconds 7 NK rated volt High 3001 6600ft 2000m Higher 6601 9900ft 3000m 2 1 2 8 Accessory CLP 320 325 CLP 320N CLP 325W E CD ROM 1 for Driver 1 for Driver 2 for Network Sw 1 CD for Driver SmarThru 4 1 CD for Driver SmartThru 4
76. r wants to set the option of the Status Monitor manually he or she can set it using the Printer Driver User Interface So if the user set option that the Status Monitor is disabled the Status Monitor can s show HTML Help to the user although the error has occurred while printing Set option value enable disable or Set last error status polling interval System Status Monitor Printer Driver Registry lt Get option value enable disable or polling interval Get last error status Service Manual T Samsung Electronics Product spec and feature 2 3 6 System F W Flow Process Output Photo Sensor intensity PWM of radiation LED PWM Output density Density pattern printing LED PWM decision PWM Video data Comparator Threshold voltage PWM decision Color Registration measure Auto Color Registration pattern printing Color Registration adjustment O Page Sync modify Video signal 2 O generator clock Line Sync modify 2 0 W zz NN Video Clock Freq modify LSU temperat ure ADC sensor Q h LSU temperature control Service Manual GB Samsung Electronics Product spec and feature 2 3 7 CRUM Overview Stands for Customer Replaceable Unit Monitor EEPROM SAMSUNG CRUM is used for CRUM Memory CRUM stores various information on consumables including consumables lif
77. rature to complete printing job Heat Lamp Kunckle Type Fusing system 3 Roll Fusing type Heat roller Pipe type Lamp inside Pressure roller Pressure roller Shaft Thermistor Temperature Measuring Device Thermostat Critical Temperature Detecting Device The life span 100k black color 25k Thermostat When a heat lamp is overheated a Thermostat cuts off the main power to prevent over heating Non Cotact type Thermostat Heat roller The heat roller transfers the heat from the lamp to apply a heat on the paper The surface of a heat roller is coated with Teflon so toner does not stick to the surface Pressure roller A pressure roller mounted under a heat roller is made of a silicon resin and the surface also is coated with Teflon When a paper passes between a heat roller and a pressure roller toner adheres to the surface of a paper permanently Service Manual BO Samsung Electronics Product spec and feature 5 amp ITB Intermediate Transfer Belt amp 1st Transfer Roller The life span Print over Approx 50 000 pages B amp W 12 500 pages Color The ITB unit includes 1st Transfer Roller eS OPC Organic Photo Conductor amp Developer The life span Print over 50 000 Images Both e Imagine Unit consists of 4 kinds of Developer OPC and Deve Main Frame 9 Toner Kits The life span Color gt 1000 images Std ISO 19798 Print Out Black gt 1500 images Std ISO 19798
78. roduct in such areas 5 Do not place candles burning cigarettes etc on the product These could cause a fire 1 2 4 Assembly Disassembly precautions Replace parts carefully and always use Samsung parts Take care to note the exact location of parts and also cable routing before dismantling any part of the machine Ensure all parts and cables are replaced correctly Please carry out the following procedures before dismantling the product or replacing any parts 1 Check the contents of the machine memory and make a note of any user settings These will be erased if the main board or network card is replaced 2 Ensure that power is disconnected before servicing or replacing any electrical parts 3 Disconnect interface cables and power cables 4 Only use approved spare parts Ensure that part number product name any voltage current or temperature rating are correct 5 When removing or re fitting any parts do not use excessive force especially when fitting screws into plastic 6 Take care not to drop any small parts into the machine 7 Handling of the OPC Drum The OPC Drum can be irreparably damaged if it exposed to light Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent room lighting Exposure for as little as 5 minutes can damage the surface of the photoconductive properties and will result in print quality degradation Take extra care when servicing the product Remove the OPC D
79. row is selected x is increased or decreased 1 T T And DUTY x message will be displayed is disappeared And then select key is pushed x message will be displayed When Upper Level is pushed is disappeared T2 REVERSE When select key is pushed T2 REVERSE On message will be displayed If not T2 REVERSE Off will be Dev DC When select key is pushed DUTY x message will be displayed And then Left Right arrow is selected x is increased or decreased And DUTY x message will be displayed is disappeared And then select key is pushed x message will be displayed When Upper Level is pushed is disappeared Dev AC Vpp When select key is pushed DUTY x message will be displayed And then Left Right arrow is selected x is increased or decreased And DUTY x message will be displayed is disappeared And then select key is pushed x message will be displayed When Upper Level is pushed is disappeared Dev AC When select key is pushed DUTY x message will be displayed And then Left Right arrow is selected x is increased or decreased And DUTY x message will be displayed is disappeared And then select key is pushed x message will be displayed When Upper Leve is pushed is disappeared Duty 50 gt 789V Range 81V 1689V Duty 50 gt 1159V Range 122V 2188V D
80. rum and store it in a black bag or other lightproof container Take care when working with the Covers especially the top cover open as light is admitted to the OPC area and can damage the OPC Drum Take care not to scratch the green surface of OPC Drum Unit If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised Service Manual C Samsung Electronics 1 2 5 Disregarding this warning may cause bodily injury 1 Be careful with high temperature components The fuser unit works at a high temperature Use caution when working on the product Wait for the fuser to cool down before disassembly 2 Be careful when working around the rotating parts When operating a product keep all bodily items and clothing away from moving parts e g fingers hair tie etc Paper feeding entrance motor fan etc 3 When moving the product When transporting installing the equipment employ four persons and be sure to hold the lifting handles Be sure not to hold the movable parts or units e g the control panel DADF when transporting the equipment Be sure to use a dedicated outlet with 110V 220V power input The equipment must be grounded for safety Select a suitable place for installation Avoid excessive heat high humidity dust vibration and direct sunlight Provide proper ventilation since the equipment emits a slight amount of ozone The equipment must be installed near the socket
81. s from bits of paper Do not open packages of toner distributed on the paper until necessary so that the printed page paper does not absorb too much moisture Change the printing layout to avoid printing over areas that have 2 If background scatter overlapping seams on the reverse occurs on an envelope side Printing on seams can cause problems 3 If background Adjust the print resolution through scatter covers the entire surface your software application or via the area of a printed page printer properties window Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting 9 Misformed characters AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Check and Cause 1 If characters are improperly formed and producing hollowed images The paper stock may be too slick Try a different paper 2 If characters are The printer may need service improperly formed and producing Verify that it also occurs on a demo a wavy effect page Service Manual UD Samsung Electronics Alignment 8 Troubleshooting 10 Page skew Check and Cause Ensure that the paper is loaded properly 1 Page skew Check the paper type and quality 2 The paper may not meed specifications 3 Ensure that the paper or other material is loaded correctly The guides are not too tight or too loose against the paper stack Service Manual UD Samsung Electronics Alignment 8
82. ter5 S60MHz CLP 320 325 320N 325W Printer Language Emulations e SPL C CLP 320 325 320N 325W PCL 6 320N 325W Memory FLASH ROM 2MB CLP 320 325 32MB CLP 320N 325W DDR2 SDRAM 32MB CLP 320 325 256MB CLP 320N 325W e EEPROM memory CLP 325 8KB CLP 325W 64KB CLP 320N 32KB Interfaces e One USB port CLP 320 325 320N 325W e One 10 100 Base T network connector CLP 320N 325W e One IEEE802 11b g n CLP 325W Control Panel No LCD 3 keys 7single LEDs and 1 dual LEDs Toner cartridge e Black 1K initial 1 5K sales e Color 0 7K initial 1K sales Color There are two kinds of colors Gray and Black Service Manual AI Samsung Electronics Product spec and feature 2 1 2 Prouduct Specification Specifications are correct at the time of printing Product specifications are subject to change without notice See below for product specifications 2 1 2 1 General Print Engine CLP 320 325 CLP 320N CLP 325W B amp W 17ppm Letter B amp W 17ppm Letter 16ppm A4 16ppm A4 Color 4ppm A4 Letter Duplex N Print Emulation SPL C Auto Emulation Sensing NA Font Type N Number Print Speed Simplex gt Z gt Yes 5 10 15 30 60 120min Yes 5 10 15 30 60 120min Resolution Normal Up to 2400X600dpi Class Up to 2400X600dpi Class Default 1200x600 dpi Default 1200x600 dpi Optical 600x600 Dpi Toner Save NA FPOT From Ready Less than 26 s
83. ther end of the power cable with wet hands this can cause electric shock When servicing the product remove the power plug from the wall socket 6 Use caution when inserting or removing the power connector When removing the power connector grip it firmly and pull The power connector must be inserted completely otherwise a poor contact could cause overheating possibly leading to a fire 7 Take care of the power cable Do not allow it to become twisted bent sharply around corners or wise damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire Exposed cables could cause an electric shock Replace the damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can attack the coating on the power cable weakening the cover or exposing cables causing fire and shock risks 8 Ensure that the power sockets and plugs are not cracked or broken in any way Any such defects should be repaired immediately Take care not to cut or damage the power cable or plugs when moving the machine 9 Use caution during thunder or lightning storms Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions 10 Avoid damp or dusty areas install the product in a clean well ventilated location Do not
84. tops an operation at any time and there are more functions Status LED Shows the status of your machine 5 Prints the displayed screen of your monitor a CLP 320 K CLP 321 CLP 325 K CLP 326 only b CLP 320N K CLP 321N only Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 2 CLP 325W K You can turn the power on and off with this button Stops an operation at any time and there are more functions Shows the status of your machine Wireless Shows the status of wireless network When the LED on the machine is connected wirelessly WPS If your wireless access point supports WPS Wi Fi Protected Setup you can configure the wireless network connection easily without a computer Service Manual ED Samsung Electronics Alignment 8 Troubleshooting 4 1 1 2 Understanding the control panel m Status Toner colors LEDS LED STATUS TONER DESCRIPTION COLORS LED Online All LEDs off The machine is off line Error Solid green All LEDs off The machine is on line and can receive data from a computer Slowly All LEDs off When the Status LED blinks green slowly the machine is receiving data from a computer N blinking green Quickly All LEDs off When the Status LED blinks green quickly the machine is blinking printing data green Solid green Corresponding Each toner cartridge is near the end of its life Corresponding The machine is warming up LED blinks red s
85. uat gravida wisi tellus lacinia ante aliquam consequat lectus eros at nibh Donec porttitor libero at iaculis sodales dui tellus rutrum elit eu pulvinar neque lorem condimentum dui Nam vel quam quis lacus egestas lobortis Pellentesque purus magna rutrum sed tincidunt blandit accumsan ac ord In fringilla Pellentesque rhoncus euismod risus Nunc nec nisl Etiam rhoncus felis et pellentesque consequat diam ante congue leo ac vulputate felis purus id psum Proin vestibulum diam quis mauris Nullam omare metus in odio Duis nisl Curabitur ullam corper Cras elit velit dictum eget pharetra ac cursus id arcu Mauris mauris justo vol utpat non varius Aliquam vitae arcu Nunc mauris nunc cursus at solli citudin dictum eget Ve Emerirre Et Tum Ober 9 aay MCLLXVII Pellentesque rhoncus est in rutrum faucibus velit leo volutpat purus a blandit wisi velit quis est Donec faucibus eleme ntum mi In pulvinar elit sit amet nisl Donec dolor auque suscipil nec non um my eget scelerisque in est Integer nisl Aliquam et lacus eget magna scelerisque blandit Nullam sapien neque vulputate non porttitor nec faucibus et est Ut fringilla turpis ut magna porttitor tempor Praesent erat Donec sed erat consequat ligula pulvinar dapibus Eliam sapien Donec a risus ut auque tincidunt euismod Fusce laoreet risus nec euismod suscipit orci ligula tempor massa el ultricies nulla quam ut
86. uccessively oolid red All LEDs off The cover is open Close the cover There is no paper in the tray Load paper in the tray e The machine has stopped due to a major error The machine is experiencing system problems requiring service such as LSU error fuser error or ITB error Contact the service representative Corresponding A toner cartridge has almost reached its estimated cartridge LED is solid red life It is recommended to replace the toner cartridge e The machine cannot recognize the status of toner cartriges and the supplies information Open and close the cover and check if the machie can operate properly If the problem persists turn the power off and on Blinks red Corresponding A minor error has occurred and the machine is waiting for the LED is solid red error to be cleared When the problem is cleared the machine resumes A small amount of toner is left in the cartridge The estimated cartridge lifea of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redistributing the toner in the cartridge Jam Lights All LEDs off A paper jam has occurred QA orange a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 The number of pages may be affected by operating environment printing interval graphics med
87. usel4 gt x dz dz dy DOSS 49019 asn AION AIDA Oom ozasn J9 0MU09 e907 J0SS990Jd obew 4030 N 9AdH deis S8Mv9 MSZE d19 AN9 NOZE d19 Je o jp u09 a ANB 9Z d10 MIS uedo 49409 Apz 4 8 4aav ssa 24iM 051V1Vd to dsi YMU quu JOSUIS BWOH git Jeuui U Ta UYIJIMS AG 4seld d 033 dg uren 1030W 3019 vas ETE YI8 9QV OVIN SRM MN JO SIWAY L l0XY OV SABIE Seig INIG uddne L 0va Oy Yadu OLGO Ajddng ISDA L 0S0QU L PNG d sabiey 3M SVOU SVHU OSU IYO Z el 1903409 WVY 7 LL y SdAF gJeyidnpe uugzz eJIM punos9 asn awze ZYOG duie Jesnj 94M puno19 16934 Josuas CI ZHINO9 6WAV p g UIEW dg awop anag Josuas de dp weag ejBuis Samsung Electronics Service Manual d 5 M S lzev99 Ze im A0zz IJN NIVW o di E 2 LS O a SANS 2 N IS LLI 2 A i 5 PUGS L dvi J3snJ HOSN3S HOLf O eras O ALdN3 934 ld io V PE NASN 1NOHJ Le F tzer 2 E v S L2 e 7 s 9 z ep ag NN a uv3d TE i TEE E 3 6 aif 5 35091 Alga gs eax 8 e E E N d e 5 u N L y 7 3s N N N S N P N uedo JeAoQu qq 8 d Y 191 A i y 4 9 A ade a Ave SIT aver E a g O g E 2 O p
88. uty 50 2552V Range 264V 4730V Duty 50 gt 269V Range 1V 591V Duty 50 gt 1210V Range 800V 2160V Service Manual Samsung Electronics Alignment 8 Troubleshooting 4 1 6 3 e Maintenance Hem piseriptiom S O Fuser When select key is pushed Initialized message will be displayed When Upper Level is pushed Off message is disappeared Transfer When select key is pushed Initialized message will be displayed When Upper Level is pushed Off message is disappeared FCF Pick Up Roll When select key is pushed Initialized message will be displayed When Upper Level is pushed Off message is disappeared SCF Pick Up Roll When select key is pushed Initialized message will be displayed When Upper Level is pushed Off message is disappeared ITB When select key is pushed Initialized message will be displayed When Upper Level is pushed Off message is disappeared Service Manual Cc Samsung Electronics Alignment 8 Troubleshooting 4 2 Troubleshootin 4 2 1 Procedure of Checking the Symptoms Before attempting to repair the printer first obtain a detailed description of the problem from the customer No Power No Power Module error Main PBA error Panel PBA error Yes Yes Refer to a No Refer to Solution of
89. ve a Class level during normal operation user maintenance or prescribed service condition Warning gt gt Never operate or service the product with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety pre cautions should always be followed to reduce risk of fire electric shock and personal injury ATTENTION ATTENZIONE PRECAUCION ADVARSEL ADVARSEL VARNING VARO CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN RAYONNEMENT LASER INVISIBLE EN CAS DOOUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE LOESPOSIZIONE AL FASCIO RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO USYNLIG LASERSTRLNING VED BNING NR SIKKERHEDSBRYDERE ER UDE AF FUNKTION UNDG UDSAETTELSE FOR STRLNING USYNLIG LASERSTRLNING NR DEKSEL PNES STIRR IKKE INN I STRLEN UNNG EKSPONERING FOR STRLEN OSYNLIG LASERSTRLNING NR DENNA DEL R PPNAD OCH SPRREN R URKOPPLAD BETRAKTA EJ STRLEN STRLEN R FARLIG AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NKYMTT MLLE LASER STEILYLLE L KATSO STEESEEN VORSICHT u PERRA MEROS o AHE Ab alo 420 LAH your FOIS HN O Service Manual E Samsung Electronics
90. your application bypasses LLPR and feeds EPS data to CUPS the document may not print correctly Some pages come out all white nothing is printed and am using CUPS To be able to configure and use SMB shared printers such as printers shared on a Windows printer you need to have a correct installation of the SAMBA can t print to an SMB Windows printer package that enables that feature The smbclient command should be available and usable on your system Continue Service Manual CED Samsung Electronics Alignment 8 Troubleshooting Continue Most Unix applications will expect a command like the regular lpr command to be non interactive and thus return immediately Since LLPR is waiting for My application seems to user input before passing the job on to the print be frozen while LLPR is running spooler very often the application will wait for the process to return and thus will appear to be frozen its windows won t refresh This is normal and the application should resume functioning correctly after the user exits LLPR It can be specified in the Add Printer dialogue of the configuration tool if you don t use the CUPS printing system Unfortunately CUPS currently doesn t allow you to specify the IP address of SMB printers so you will have to be able to browse the resource with SAMBA in order to be able to print How do specify the IP address of my SMB server Some versi

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