Alliance™ Service Manual
Contents
1. any malfunction or failure in a Product caused by abuse accident or misuse including but not limited to the failure to provide required maintenance or any use that is inconsistent with the Product User Manual Company is not responsible for injury death or damage resulting from Product modifications or repairs performed by service personnel which have not been authorized by Company This warranty extends to the original customer and is not transferable This paragraph states the entire warranty relating to the Product and Company does not authorize any person or representative to modify this warranty COMPANY HEREBY DISCLAIMS ANY OTHER EXPRESS OR IMPLIED WARRANTIES NOT SET FORTH IN THE FOREGOING LIMITED PRODUCT WARRANTY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS CAUSED BY ANY PRODUCT DEFECT WHETHER CLAIMS ARE BASED UPON TORT INCLUDING NEGLIGENCE WARRANTY CONTRACT OR OTHERWISE EVEN IF COMPANY HAS BEEN ADVISED OF SUCH POTENTIAL LOSS OR DAMAGE TO THE EXTENT THE FOREGOING DISCLAIMERS ARE NOT ALLOWED BY APPLICABLE LAW ANY IMPLIED WARRANTIES WILL BE LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY PERIODS APPLICABLE TO THE PRODUCT STATED ABOVE SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CO2. chattanooga Alliance Service Manual Patient Lifts Service Guide TABLE OF CONTENTS Introduction SYINIOOIS 242565 e E AE AA EE EAS 4 S a a E ee ee E E E ee S E E 5 Full Body Patient Lift Parts and COMMONS tusk dd ca caen 0 6 Maintenance and Inspections 8 Stand Assist Lift Parts and Components ER dit ca codant cac 10 Maintenance and Inspections 12 Homecare Lift Parts and Components dit ca nant on 14 Maintenance and Inspections 17 Performance Electronics COMPONENTS de ddr ded ad ewes neniese E 18 A 18 ECDADA IO So EEA 19 Emergency STOD ssrirsreriri diri denee cues EE ENAERE wen caeeeoeer 19 Features of Power Plug 82 20 Remove and Insert Battery Pack 2 20 Charger Components ssh os 21 Mounting CO OS a dm e 21 Legacy Electronics COMORES a eo 0 22 Checking the BALE a es eee cm not 22 Important Notes ed dd na ed co die eae soos 22 Charging the PATRON a a de ro nt 23 LODINA TOS a ao cn 23 Warming DU PAS ER 23 Alliance Service Manual Alliance Service Manual TABLE OF CONTENTS CONT Hydraulic Pump Parts and Components 524554 died a dre ce 24 Trouble SOON ne asus 24 Digital Scale Parts and COMPENSER de ie 25 BIC KOU seoran E EEEE EA EE de 25 Tr uble SOS os da da de 25 Actuators Touple SOON de na ee EA R E 26
3. e It takes approximately 7 9 hours to fully charge the batteries from the RED light e Do not charge battery for an extensive period of time This will shorten the life of the batteries e Do not let the batteries run down to the last RED light This might shorten the life of the batteries or damage the batteries Unplug the charger first before using the lift WHAT THE COLOR LIGHTS MEAN RED AMBER GREEN GREEN GREEN eo FULLY CHARGED OFF OFF NEED CHARGE D fo fon fon ore CHARGE IMMEDIATELY DON T USE THE LIFT OFF OFF BAD BATTERIES OR BAD CONNECTION WARNING BUZZERS The control box has a buzzer that provides you with information on the status of the batteries and the lift To stop the buzzer push down the RESET button or press the Battery Test button BUZZER TYPE INDICATION NOTE Low Battery Charge batteries immediately red amber lights on red light on Very Low Battery Charge batteries immediately no light on Bad Battery Replace batteries other second no light on does not lift 23 Alliance Service Manual HYDRAULIC PUMP COMPONENTS RELEASE BOLT Release Bolt Le our Pump Handle ia Release Knob ___ TROUBLE SHOOTING There is oil leaking from my pump Aslight amount of oil may be seen on the lifting shaft of the pump This will not affect the performance of the lift and may be wiped clean if desired e Fluid oil leaking from the bottom portion of the pump in
4. MPONENTS Control Box Control box may vary depending on whether the lift has PERFORMANCE ELECTRONICS or LEGACY ELECTRONICS PERFORMANCE ELECTRONICS Parts List for 400Lb Full Body Lifts P N 1925 1926 1902 Boom Mast Base Spreader bar w Sling hooks Pendant Hand Control Actuator Control box and Battery Pack Rear Caster w Brake Front caster Alliance Service Manual LEGACY ELECTRONICS Alliance Service Manual PARTS LIST AND COMPONENTS CONT Parts List for 500Lb Full Body Lifts P N 1922 1923 1924 Boom Mast Base Spreader bar w Sling hooks Pendant Hand Control Actuator w Emergency Release Control box and Battery Pack Rear Caster w Brake Front dual caster PL600 Series Parts List for 600Lb Full Body Lifts P N 1920 1921 1904 Boom Mast Base Spreader bar w Sling hooks Pendant Hand Control Actuator w Emergency Release Control box and Battery Pack Rear Caster w Brake Front dual caster Alliance Service Manual MAINTENANCE AND INSPECTION FULL BODY PATIENT LIFT The operator of the lift shall inspect the Full Body Patient Lift before each use Check all bolts for tightness Make sure the base can be easily widened and that all lift parts are in place Make sure that casters can be turned freely and that caster brakes can be engaged Make certain all necessary items i e slings wheelchairs etc are ready for use At least once a month the lift should be th
5. NSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO CUSTOMER 2013 DJO LLC All rights reserved Alliance Service Manual DJO Inc 1430 Decision Street Vista CA 92081 USA T 1 800 592 7329 USA DJOGlobal com Alliance Service Manual 00 1342 Rev A 9 2013 32
6. Pendant Trouble SOON dd da dr a oi 26 Adaptor Testing Procedure en dd awers 27 Standing Transfer Aid Maintenance and Inspections 28 Parts and COMPOSER oepeeneseaseees 30 Maintenance and Inspection 31 INTRODUCTION SYMBOLS A CE D Alliance Service Manual Chattanooga body patient lifters and transfer product reflect innovative state of the art design to increase user mobility Chattanooga products allows a person to be lifted and transferred safely with minimum physical effort provided by the caregiver Our products will provide years of service if it is properly maintained as any electric and or mechanical equipment requires Please pay careful attention to the following important information regarding the care maintenance and operation of the patient lift Carefully read these instructions before assembling the lifter or attempting to lift a user with the device and practice using the lifter Also prior to actual lifting or transferring explain the procedure to the user patient Warning Failure to heed this warning may result in damage to the product or serious injury to the operator and or user Important instructions follow Read and understand the instructions in the manual before using the product Note Important information concerning the product and or its correct and proper usage follows Alliance Service Manual SAFETY INSTRUC
7. TIONS e FAILURE to use this device according to instructions may cause serious injury A e NEVER attempt to transfer a patient or resident whose weight exceeds the indicated maximum capacity for this device or any accessory e NEVER leave a patient unattended during transfer e DO NOT use without complete understanding of safe and correct operation e DO NOT use for the purpose of transportation over long distances e DO NOT use for the purpose of seating over long extended periods of time PLEASE NOTE THE FOLLOWING e Special care must be taken with users patients who cannot themselves provide assistance while being lifted i e patients who are comatose spastic agitated or otherwise severely handicapped e The patient lift should be used solely for transferring a user patient from one utility beds chairs toilets etc to another The patient lift should not be used for transporting or moving any patient from one location to another location e During lifting or lowering whenever possible always keep the base of the lift in the widest position e The base of the lift should be closed before moving the lift e Do not roll casters over any object while the user patient is in the sling e Do not lock casters during lifting e While being lifted in a sling always keep the user patient centered over the base and facing the caregiver operating the lifter e Never leave the user patient unattended during lifting PARTS LIST AND CO
8. dicates a broken seal and the pump should be replaced as soon as possible Contact your dealer for assistance My pump will not lift the boom e Check to make sure the hydraulic pump is installed correctly with the red knob at the bottom If a pump is installed upside down it will not allow any lifting e Turn the red release knob counter clock wise fully to the open position Pump the handle 5 times and then reverse the red knob until it is fully closed In most cases this will fix the problem and the pump will work again If it still does not work contact your dealer for assistance My pump goes up and then drops down slightly e Air may be trapped inside the pump Use a Phillips screwdriver to open the release bolt on the top side of the pump housing Allow pump to lower all the way down Tighten the release bolt with the screwdriver and the pump should resume normal operation If the pump continues to malfunction it must be replaced and contact your dealer for assistance 24 Alliance Service Manual DIGITAL SCALE COMPONENTS Digital Screen Off Button On Zero Button Battery cover LB KG Converter Button Operation Button BRACKET 19BRK 19BRKH BRACKET FOR 400 500 600Lb Full Body Electronic Lifts P N 1920 1921 1904 1922 1923 1924 1925 1926 and 1902 BRACKET FOR P N 1900 1908 TROUBLE SHOOTING The display is faded e Check to make sure the 9v battery is connected properly e Chec
9. e AC plug Alliance Service Manual PERFORMANCE ELECTRONICS LCD INDICATORS A Capacity 90 Battery is charged to Low Batt j around 90 fa Overload M Battery is charged to ne around 70 Battery Volume 50 Battery Capacity Remaining Charge batteries low battery Battery Low immediately Blink 25 Battery Capacity Remaining Charge batteries immediately Battery is charged to around 10 Buzzer beeps Only lowering possible EMERGENCY STOP Emergency stop button interrupts the power supply to the actuators and makes the actuators stop immediately in case of sudden danger press RED button turn RED button clockwise SS UNLOCKED A Patient lift will not operate while charging NOTE It is strongly recommended that the button is pressed down when the lift will not be used for over 3 days to maintain optimal battery life and performance Alliance Service Manual PERFORMANCE ELECTRONICS FEATURES OF POWER PLUG C CLAMP e when the battery is being charged insert this C clamp to secure the power plug WATERPROOF COVER e when control is not being used the cover should be closed to prevent water ingress Waterproof cover REMOVE AND INSERT BATTERY PACK REMOVE Press button A and pull out in the up direction Fig 1 INSERT Insert the battery pack into control box as show in Fig 2 amp 3 e While pressing the release latch button A slide the battery pack into control box i
10. eries may be expired The lights on the control box go to amber red when use the lift e The proper way to check battery levels is to not use the lift and depress the small blue plus minus button to the right of the window with the lights As long as you have two or more green lights you have a full charge CHECKING THE BATTERY e Check batteries by pressing the Battery Testing Button blue circle with a battery sign on the control box e Batteries are fully charged when all lights on the Battery Indicator are ON e Charge batteries when Indicator shown only one GREEN light Do not use the lift when no GREEN light is shown Charge the batteries immediately e Replace batteries when frequent charging is needed IMPORTANT NOTES ON CHARGING e Push lift to charging location and charge the batteries with the charger provided Frequent plug unplug of the hand control and motor into from the control box may damage the control box e Do not charge batteries over 12 hours A Patient Lift will not operate while charging 22 Alliance Service Manual LEGACY ELECTRONICS CHARGING THE BATTERY e Ensure the power is switched ON the red RESET button should be up e Insert charging plug into charging port on the control box e Plug charger to power supply e All lights of battery indicator should be ON while charging e It takes approximately 2 3 hours to fully charge the batteries from one GREEN light
11. ether the lift has PERFORMANCE ELECTRONICS or LEGACY ELECTRONICS PERFORMANCE ELECTRONICS LEGACY ELECTRONICS Parts List for Stand Assist 400Lb P N 1932 1933 1906 Base Mast Control Box Pendant Actuator Lifting Boom Kneepad Assembly Footrest Castor with Brake 0 Front Castor Alliance Service Manual PARTS LIST AND COMPONENTS PL400 Series Parts List for 500Lb Stand Assist P N 1929 1930 1931 Base Mast Control Box Pendant Actuator w Emergency Release Lifting Boom Kneepad Assembly Footrest Castor with Brake Dual Front Castor List for 600Lb Stand Assist P N 1927 1928 1907 Base Mast Control Box Pendant Actuator w Emergency Release Lifting Boom Kneepad Assembly Footrest Castor with Brake Front Castor Alliance Service Manual MAINTENANCE AND INSPECTION STAND ASSIST LIFT The operator of the lift shall inspect the Stand Assist Lift before each use Check all bolts for tightness Make sure the base can be easily widened and that all lift parts are in place Make sure that casters can be turned freely and that caster brakes can be engaged Make certain all necessary items i e slings wheelchairs etc are ready for use At least once a month the lift should be thoroughly inspected by a person qualified to recognize any signs of wear and tear and looseness of bolts or parts Replace any worn parts immediately To lubricate put a drop of oil on the following points when the S
12. k the battery level located at the bottom left corner of the display window When I turn on the scale it does not start at zero e Make sure there is no weight on the scale and press the on zero button e There is also a o in the top left corner of the display window to indicate that the scale is set at Zero The scale is giving me the wrong weight e Make sure to set the Lb Kg button to the unit desired by just pressing the Lb Kg button 25 Alliance Service Manual ACTUATORS TROUBLE SHOOTING The actuator stops and starts during lifting or lowering e Check battery levels and replace if needed The actuator is stalled and a clicking sound is audible e Check to make sure actuator plug is firmly pushed into the control box e Actuator may be broken or at end of life cycle e PCB inside control box may be defective call tech service The actuator will go up and or down but not both e Hand control may be defective e Control box may be defective The actuator makes a gridning noise when lifting a person but no noise when no load e Internal gear on actuator stripped and actuator needs repair or replacing PENDANT TROUBLE SHOOTING The lift does not go up or down e Make sure the pendent plug is securely attached to the control box e When using the Legacy pendant there is a red light that comes on when buttons are pushed to indicate that the pendant is getting power e The pendant has reach its life cyc
13. le and the pendant needs to be replaced 26 Alliance Service Manual ADAPTOR TESTING PROCEDURE Step 1 Plug the charger to the AC power supply Step 2 Setthe digital voltmeter to DCV Step 3 Connect digital voltmeter red and black cables as in Figure 1 Step 4 A reading at or above 26 7 volts indicates the charger is working properly Step 5 Areading under 26 7 volts means you need to replace the charger Figure 1 27 Alliance Service Manual MAINTENANCE AND INSPECTION Stand Aid TRANSFER AID The operator of the transfer aid shall inspect the Standing Transfer Aid before each use Check all bolts for tightness Make sure the swivel seats can be easily turned and that all parts are in place Make sure that casters can be turned freely and that caster brakes can be engaged Make certain all necessary items i e slings wheelchairs etc are ready for use At least once a month the transfer aid should be thoroughly inspected by a person qualified to recognize any signs of wear and tear and looseness of bolts or parts Replace any worn parts immediately To lubricate put a drop of oil on the following points when the Standing Transfer Aid is placed into service and every month thereafter Seat hinges and Caster Axles P N 1914 P N 1913 28 Alliance Service Manual MAINTENANCE AND INSPECTION STANDING TRANSFER AID TABLE FIRST EVERY 3 ooe e oe ee ES EE looseness or wear Check the frame for bending a
14. n the downward direction and ensure battery pack latch hooks onto the top of the control box e Once the battery pack is hooked onto the control box release button A Fig 2 Fig 1 3 20 Alliance Service Manual PERFORMANCE ELECTRONICS CHARGER COMPONENTS AC on LED green Charge on LED Battery pack release yellow Battery indicator AC Power Plug MOUNTING CHARGER Step 1 Install two mounting bolts M5 or gauge 10 having at least 8mm head onto the mounting surface that are 12 4 in 31 6cm apart as shown in Fig A Step 2 Turn the lock mechanism to the unlocked position Fig B Step 3A Hook the charging unit onto the mounting surface by first sliding the bottom slot over the bottom screw Step 3B Align and fasten the top hole to the top screw You may have to adjust the bolts for a tight and flush fit with the mounting surface Step 4 Lock the charging unit securely in place as shown in Fig C To remove and insert battery pack please see Page 20 Follow instructions to remove and insert battery pack from Control Box Fig A Unlocked Position W9 QLE UD Cl 21 Alliance Service Manual LEGACY ELECTRONICS COMPONENTS ee Emergency button Battery indicator Battery Test Button TRIER t l D Ce As 3 TE TRS TROUBLE SHOOTING The lights on the control box are not lit and I can t charge e Make sure red re set button is in up position e Charger may be defective e Batt
15. nd defection XP BASE amp FOOT PEDAL Check bolts and nuts for looseness O X ee X X Check casters and axle bolts for tightness Check rubber parts on the casters for deflection Apply grease to caster ball bearings if needed Check welding joints for rust and crack CLEANING 29 Alliance Service Manual PARTS LIST AND COMPONENTS Stand Aid STANDING TRANSFER AID Parts List Cross Bar x 2 Right Side Arm Left Side Arm Side Support Arm x 2 Knee Pad Support Bar Knee Pad x 2 Seat x 2 Tools amp Fasteners Carriage bolt Hex bolt Hex screw Washer Lock washer Lock nut Plastic cap Wrench Allen key STA450 BASE STA400 BASE 1914BASE En Factory assembled base with foot plate and castors 30 Alliance Service Manual MAINTENANCE AND INSPECTION STANDING TRANSFER AID PATIENT LIFT MAINTENANCE RECORD LIFT MODEL SERIAL NUMBER DATE SERVICE PERFORMED PARTS APPLIED REPLACED MAINTENANCE PERFORMED BY LIMITED PRODUCT WARRANTY Subject to the terms below DJO LLC Company provides the following limited product warranty relating to Chattanooga Alliance Patient Lifts Products Lift frames and spreader bar 3 years Actuator 2 years Parts including casters control box PCB pendant charger 2 years o Batteries 1 year Weigh Scale 2 years Stand Aid all components 2 years o Hydraulic pumps 1 year Reusable slings 6 months The above war
16. oroughly inspected by a person qualified to recognize any signs of wear and tear and looseness of bolts or parts Replace any worn parts immediately To lubricate put a drop of oil on the following points when the Full Body Patient Lift is placed into service and every month thereafter Top of Mast Soreader Hinge and Caster Axles 400Lb 500Lb 600Lb 1925 1926 1902 1922 1923 1924 1920 1921 1904 Alliance Service Manual MAINTENANCE AND INSPECTION CONT FIRST ITEM RECENED MONTHLY EVERY 3 MONTHS BOOM amp SPREADER BAR EE ES ES improper connection looseness or wear Check the Boom for Check the Boom for bending and deflection and deflection MAST checkthewastforbendingordefecion x x BASE amp FOOT PEDAL Check bolts and nuts for looseness f o o Xoo o XP Check casters and axle bolts for tightness J o Xo o oOo Xx o Check rubber parts on the casters for deflection X o foo o X Apply grease tocasterbalbearngsiineedea __ Check welding joints for rustand crack XX CLEANING AS NEEDED CS PS ACTUATOR amp CONTROL BOX Make sure the control box is firmly affixed to the x x mast Make sure the actuator is secured to the boom and eae os X X mast with pins and key rings loose SLINGS amp SLING HARDWARE Check sling for wear o x x Check sling hardware every time beforeuse Xx o doo XE Alliance Service Manual PARTS LIST AND COMPONENTS Control box may vary depending on wh
17. rakes can be engaged Make certain all necessary items i e slings wheelchairs etc are ready for use At least once a month the lift should be thoroughly inspected by a person qualified to recognize any signs of wear and tear and looseness of bolts or parts Replace any worn parts immediately To lubricate put a drop of oil on the following points when the Homecare Full Body Patient Lift is placed into service and every month thereafter Top of Mast Spreader Hinge and Caster Axles m lt za i j ir gt m n HYDRAULIC ELECTRIC 1900 1908 Alliance Service Manual PARTS LIST AND COMPONENTS Parts List for 400Lb Hydraulic Lift 1900 Boom Mast Base Spreader bar w Sling hooks Hydraulic Pump Rear Caster w Brake Front caster Alliance Service Manual PARTS LIST AND COMPONENTS Parts List for 1908 400Lb with Battery 1908 Boom Mast Base Spreader bar w Sling hooks Hand control not shown Actuator Control box and Battery Pack Rear Caster w Brake 1 2 3 4 5 6 7 8 9 Front caster Alliance Service Manual MAINTENANCE AND INSPECTION FIRST EVERY 3 rene Let nom BOOM amp hil Salen BAR CE X Xf proper connection looseness or wear Check the Boom for bending and deflection the Boom for Check the Boom for bending and deflection and deflection MAST Check the Mast for bending or deflection X x BASE amp FOOT PEDAL Check bolts and nu
18. ranty periods commence on the date of the original customer purchase of the Product from Chattanooga or an authorized Chattanooga dealer In the event of a defect in material or workmanship Company will repair or replace the defective component or the Product at Company s option without charge to customer and Company shall be responsible for shipping expenses for defective Products that are returned by the customer at Company s request and for shipping expenses for repaired or replaced Products that are shipped to the customer To make a warranty claim Company s Customer Care Department or Company s authorized dealer which sold the Product must be notified of the defect during the applicable warranty period above Products may not be returned by customer without a return authorization number Products that are returned for a warranty repair are typically repaired within 30 days from the date the Product is received by Company Company s dealer or Company s certified service center This warranty will be void if repairs or Product modifications are made by anyone other than Company Company s dealer or Company s certified service center This warranty does not cover 1 replacement parts or labor furnished by anyone other than Company Company s dealer or Company s certified service center 2 defects or damage caused by labor furnished by anyone other than Company Company s dealer or Company s certified service center or 3
19. tand Assist Lift is placed into service and every month thereafter Top of Mast Soreader Hinge and Caster Axles 400Lb 500Lb 600Lb 1932 1933 1906 1929 1930 1931 1927 1928 1907 Alliance Service Manual MAINTENANCE AND INSPECTION FIRST EVERY 3 aree e e improper connection looseness or wear Check the Boom for Check the Boom for bending and deflection and deflection MAST Check the Mastforbending ordenen XT OX BASE amp FOOT PEDAL Check bolts and nuts for looseness XTX Check casters and axle bolts for tightness X X Check rubber parts on the casters for deflection X J T X Apply grease to caster ball bearings if needed X Check welding joints for rustand crack XX CLEANING AS NEEDED Oo S S ACTUATOR amp CONTROL BOX Make sure the control box is firmly affixed to the x x mast Make sure the actuator is secured to the boom and mast with pins and key rings Make sure actuator plug into control box is not loose SLINGS amp SLING HARDWARE Check sling for wear o X x Check sling hardware every time before use Xx x J o Alliance Service Manual HOMECARE HYDRAULIC FULL BODY PATIENT LIFT 1900 amp 1908 The operator of the lift shall inspect the Homecare Full Body Patient Lift before each use Check all bolts for tightness Make sure the base can be easily widened and that all lift parts are in place Make sure that casters can be turned freely and that caster b
20. ts for looseness O X o x e Check casters and axle bolts for tightness X J x o Check rubber parts on the casters for deflection X X Apply grease to caster ball bearings if needed S X Check welding joints for rust and crack _ XP CLEANING AS NEEDED Ooo S ee ACTUATOR amp CONTROL BOX Make sure the control box is firmly affixed to the mast Make sure the actuator is secured to the boom and mast with pins and key rings Make sure actuator plug into control box is not loose SLINGS amp SLING HARDWARE Check sling for wear x x EE Check sling hardware every time before use O x x Alliance Service Manual PERFORMANCE ELECTRONICS COMPONENTS LCD display Lifting actuator UP Lifting actuator DOWN AC Power Plug Battery pack release Battery indicator Emergency button Pendant Plug FEATURES e Smart charging function for longer battery life e Battery capacity indicator on battery pack e Soft start and stop for lifting actuator e Soft and Hardware over current protection e Actuator s Over duty protection with sign on LCD e Emergency stop button interrupts the power supply to the actuator and makes the actuator stop immediately in case of sudden danger e Internal charger e LCD display showing battery capacity and indication when the battery needs recharging e Audible alarm for low battery capacity e Standard protection class IP 66 e Pulling proof design to lock th
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