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Latitude E4300 Service Manual - MI

1. i battery slice release lever 4 Lift the back edge of the laptop up and slide the laptop toward the back of the battery slice Attaching the Battery Slice K NOTE After attaching the battery slice to your laptop the laptop AC adapter can charge the battery slice through the laptop AC adapter connector 1 While holding the laptop at a 30 degree angle to the battery slice set the slots on the bottom of the laptop onto the battery slice hooks and then lower the back of the laptop onto the battery slice The laptop docking connector should engage the battery slice docking connector a amp 2 eostingcomecr sd 2 Press the laptop onto the battery slice until you feel a click to indicate that the laptop is firmly seated 3 Turn on the laptop Back to Contents Page Back to Contents Page Wireless Personal Area Network WPAN With Bluetooth Wireless Technology Dell Latitude E4300 Service Manual Removing the WPAN Bluetooth Card Replacing the WPAN Bluetooth Card A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer N
2. two DDR3 SODIMM sockets 512 MB one SODIMM Memory module connector Memory module capacities 1 GB one SODIMM 2 GB one SODIMM or two SODIMMs 4 GB one SODIMM or two SODIMMs 64 bit Microsoft Windows Vista operating system only 8 GB two SODIMMS 64 bit Windows Vista only DDR3 1066 MHz SODIMM if supported by chipset and or processor combinations 1 GB Memory type Minimum memory Maximum memory 8 GB requires 64 bit Windows Vista NOTE In order to take advantage of the dual channel bandwidth capability both memory sockets must be populated and must match in size NOTE The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files NOTE To enable Intel Active Management Technology iAMT you must have a DIMM in the memory connector labeled A For more information see your Service Manual at support dell com manuals Ports and Connectors Audio microphone connector and stereo headphone speakers connector Mini Card support internal expansion slots one dedicated half Mini Card slot for WLAN one dedicated full Mini Card slot for WWAN Mobile Broadband Communications 10 100 1000 Ethernet LAN on system board Wireless WLAN half Mini Card WWAN full Mini Card Network adapt
3. Diagnostics Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com and verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 2 Click Contact Us on the left side of the page and select the
4. Back up your files immediately Use a virus scanning program to check the hard drive floppy disks CDs or DVDs Save and close any open files or programs and shut down your computer through the Start menu Memory Problems CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance If you receive an insufficient memory message 1 Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory seeMemory Reseat the memory modules seeMemory to ensure that your computer is successfully communicating with the memory 1 Run the Dell Diagnostics see Dell Diagnostics If you experience other memory problems Reseat the memory modules see Memory to ensure that your computer is successfully communicating with the memory Ensure that you are following the memory installation guidelines see Replacing a Memory Module Ensure that the memory you are using is supported by your computer For more information about the type of memory supported by your computer see Memory 1 Run the Dell Diagnostics see Dell Diagnostics Network Problems CAUTI ON Before working inside your com
5. 7 Remove the system fan see Removing the System Fan 8 Remove the optical drive see Removing the Optical Drive 9 Disconnect the smart card cable 10 Disconnect the speaker assembly cable 11 Disconnect the coin cell battery from the system board see Removing the Coin Cell Battery smart card cable coin cell battery coin cell battery connector 4 speaker assembly cable 12 Remove the four M2 5 x 5 screws and three M2 x 4 mm screws from the system board 13 Remove the SD Secure Digital card or blank from the SD card slot at the front edge of the computer 14 Remove the system board assembly a With the front of the computer facing you grasp the upper right corner of the system board assembly and lift it slightly slowly ease the connectors out of their access holes on the back and side of the computer base b Pull the system board assembly away from you toward the back of the computer to remove the system board assembly Removing the Right I O Card CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance The right I O card provides USB audio and IEEE 1394 connectors for the computer K NOTE This procedure assumes that you have completed the system board removal procedure first 1
6. Support website at support dell com and save it to your Windows desktop 2 After the download completes double click the BIOS utility file icon 3 Inthe Dell BIOS Flash window click Continue 4 When the reboot message appears click OK and wait for the computer to restart Back to Contents Page Back to Contents Page Battery Slice Dell Latitude E4300 Service Manual Top View Bottom View Detaching the Battery Slice Attaching the Battery Slice The battery slice attaches to the bottom of the laptop and can be charged while attached to the laptop or separately Top View power status light docking connector AC adapter connector release lever Bottom View 1 enarge gauge tights Detaching the Battery Slice 1 Save and close any open files and exit any open programs 2 Set the power management settings so that the computer does not enter sleep standby or hibernate mode when you close lower the display Microsoft Windows XP a Click Start gt Control Panel Performance and Maintenance Power Options Advanced b Under When I close the lid of my portable computer select Do nothing Windows Vista a Click Start Control Panel Mobile PC gt Power Options Change what closing the lid does b Under the When I close the lid drop down menu select Do nothing c Pull the laptop release lever to release the laptop from the battery slice x
7. The computer automatically recognizes a USB mouse without making any setting adjustments For more information on using the system setup program see the Dell Technology Guide on your computer or at support dell com Test the mouse controller To test the mouse controller which affects pointer movement and the operation of the touch pad or mouse buttons run the Mouse test in the Pointing Devices test group in the Dell Diagnostics see Dell Diagnostics Reinstall the touch pad driver See Reinstalling Drivers and Utilities in the Setup and Quick Reference Guide Video and Monitor Problems A CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE If your computer came with a PCI graphics card installed removal of the card is not necessary when installing additional graphics cards however the card is required for troubleshooting purposes If you remove the card store it in a safe and secure location For information about your graphics card go to support dell com The screen is blank K NOTE For troubleshooting procedures see the monitor s documentation The screen is difficult to read Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Check
8. 6 Reconnect the smart card cable 7 Replace the optical drive see Replacing the Optical Drive 8 Replace the system fan see Replacing the System Fan 9 Replace the palm rest see Replacing the Palm Rest 10 Replace the keyboard see Replacing the Keyboard 11 Replace the display assembly see Replacing the Display Assembly 12 Replace the hard drive see Replacing the Hard Drive 13 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Display Assembly Dell Latitude E4300 Service Manual Types of Liquid Crystal Display LCD Covers Removing the Display Assembly Replacing the Display Assembly Removing the Display Bezel Replacing the Display Bezel Removing the Display Hinges Removing the Display Panel Replacing the Display Panel Replacing the Display Hinges Removing the LCD Cable Replacing the LCD Cable CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer Types of Liquid Crystal Display LCD Covers The five
9. Slide the memory module into the socket connector at a 30 degree angle until it is fully seated 5 Push the long edge of the memory module down until the retaining clips lock the module into place K NOTE If the memory module is not installed properly the computer may not boot properly No error message indicates this failure 6 Replace the memory cover and tighten the captive screws NOTI CE If the cover is difficult to close remove the memory module and reinstall it Forcing the cover to close may damage your computer 7 Follow the instructions in After Working on Your Computer Verifying Memory Capacity 1 Set the computer upright and open the display 2 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information Verify that the memory capacity shown on the display is what is expected To confirm the amount of memory installed in the computer 1 Inthe Microsoft Windows Vista operating system click Start Help and Support gt Computer Information In the Microsoft Windows XP operating system right click the My Computer icon on your desktop and then select Properties General Back to Contents Page Back to Contents Page Optical Drive Dell Latitude E4300 Service Manual Removing the Optical Drive Replacing the Optical Drive Removing the Optical Drive A CAUTI ON Before
10. see Removing the Keyboard 4 Remove the display assembly see Removing the Display Assembly 5 Remove the palm rest see Removing the Palm Rest 6 Remove the system fan see Removing the System Fan 7 Remove the optical drive see Removing the Optical Drive 8 Disconnect the smart card cable 9 Disconnect the speaker assembly cable 10 Disconnect the coin cell battery from the system board see Removing the Coin Cell Battery 11 Remove the system board see Removing the System Board Assembly leave the DC in power assembly attached to the system board 12 Disconnect the DC in power assembly from the underside of the system board DC in power assembly DC in connector Replacing the DC in Power Assembly CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Position the DC in power assembly in the computer base aligning the guides on the connector sides with the base 2 Reconnect the DC in power assembly to the connector on the underside of the system board 3 Replace the system board see Replacing the System Board Assembly 4 Reconnect and reseat the coin cell battery in the system board see Replacing the Coin Cell Battery 5 Reconnect the speaker assembly cable
11. K NOTE The system with Blacktop configuration does not contain a radio switch board or support Latitude ON In this configuration the system antenna cables coming from the LCD assembly are longer and route directly through the system board and to the WLAN card 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Remove the display assembly see Removing the Display Assembly 5 Remove the palm rest see Removing the Palm Rest 6 Disconnect cables to WLAN WWAN and or Latitude On cards as installed on your computer from the radio switch board 7 Disconnect the radio switch board cable 8 Remove the M2 x 3 mm screw securing the radio switch board to the plastic cage on the system board 9 Lift the radio switch board away from the computer 1 1 radio switch board cable 2 M2 x 3 mm screw fafredio witch boart Replacing the Radio Switch Board K NOTE This procedure assumes that you have completed the removal procedure first 1 Reseat the radio switch board into the plastic cage on the system board 2 Replace the M2 x 3 mm screw securing the radio switch board to the plastic cage on the system board 3 Reconnect the radio switchboard cable 4 Reconnect cables from WLAN WWAN and or Latitude ON card if installed in your c
12. LCD cover designs that can be ordered in different color options are WLAN support only with short antenna cable 1 No bump design 1 Short antenna cable WLAN antenna cables connect to the radio switch board WLAN support only with long antenna cable 1 No bump design Long antenna cables system does not contain a radio switch board and antenna cables route directly through the motherboard and to the WLAN card WWAN and WLAN support only 1 Single bump on the top of the LCD top cover WLAN cables route to the radio switch board WWAN cables route to the WWAN card Camera only support 1 One bump on top of the LCD top cover WLAN cables route to the radio switch board 1 No WWAN cables in this configuration 1 WWAN and Camera bump support 1 One bump on top of the LCD top cover WLAN cables route to the radio switch board WWAN cables route to the WWAN card Removing the Display Assembly 1 Follow the instructions in What You Need to Know For Your Safety 2 Close the display and turn the computer upside down 3 Remove the four M2 5 x 4 mm screws securing the display assembly to the back of the computer 4 Turn the computer rightside up and open the display 180 degrees 5 Remove the LED dashboard cover see Removing the LED Dashboard Cover 6 Gently lift the display to unseat its hinges taking care not to pull the display cables Lay the display assembly flat 7 Remove the keyboard see Re
13. Remove the radio switch board see Removing the Radio Switch Board 2 Usea scribe under the left side of the I O card to lift the card from the computer Replacing the Right I O Card K NOTE This procedure assumes that you have completed the right I O card removal procedure first 1 Reseat the right I O card aligning the connectors with their respective ports on the right side of the computer base 2 Replace the radio switch board see Replacing the Radio Switch Board Removing the Left I O Card A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE If you are replacing the system board assembly retain the DC in power assembly The DC in power assembly is not included with the replacement system board assembly The left I O card provides DC in video and USB connectors K NOTE This procedure assumes that you have completed the system board removal procedure first 1 Remove the DC power cable assembly see Removing the DC In Power Assembly 2 Remove the M2 5 x 5 mm screw that secures the left I O card to the computer base 3 Remove the left I O card from the computer left 1 O card M2 5 x 5 mm screw Blasenea Replacing the Left I O Card K NOTE This procedure assumes that y
14. Replace the system fan see Replacing the System Fan 7 Replace the display assembly see Replacing the Display Assembly 8 Replace the keyboard see Replacing the Keyboard 9 Remove the LED dashboard cover see Removing the LED Dashboard Cover 10 Replace the hard drive see Replacing the Hard Drive NOTICE Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 11 Follow the instructions in After Working on Your Computer K NOTE If you use a BIOS update program media to flash the BIOS press lt F12 gt before inserting the media in order to set the computer to boot from the media for one time only Otherwise you must enter the system setup program to change the default boot order 12 Flash the BIOS see Flashing the BIOS Enter the system setup program to update the BIOS on the new system board with the computer Service Tag For information on the system setup 13 program see the Dell Technology Guide on your computer or at support dell com Back to Contents Page Back to Contents Page Dell Latitude E4300 Service Manual K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTI ON A CAUTION indicates a potenti
15. and Quick Reference Guide Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility Windows Vista 1 Click the Windows Vista start button 6 and click Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 Inthe search results select the option that best describes the problem and follow the remaining troubleshooting steps Windows XP 1 Click Start gt Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 Inthe Fix a Problem section click Hardware Troubleshooter 4 In the Hardware Troubleshooter list select the option that best describes the problem and click Next to follow the remaining troubleshooting steps Dell Diagnostics CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in Troubleshooting and then run the Dell Diagnostics before contacting Dell for assistance Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities m
16. display assembly see Removing the Display Assembly 5 Remove the palm rest see Removing the Palm Rest NOTICE Handle the speakers with care to avoid damaging them 6 Disconnect the speaker cable connector from the system board 7 Remove the two M2 5 x 4 mm screws from the right speaker and the two M2 5 x 2 3 mm screws from the left speaker 8 Remove the speaker assembly right speaker speaker assembly cable connector 9 Disconnect the hal sensor board from the speaker cable assembly see Removing the Hal Sensor Board Replacing the Speaker Assembly K NOTE This procedure assumes that you have completed the removal procedure first K NOTE The left and right speakers are marker L and R respectively 1 Reconnect replacement hal sensor board to the Speaker cable assembly see Replacing the Hal Sensor Board 2 Align the speakers over their respective screw holes in the computer base 3 Reconnect the speaker cable to the system board 4 Replace the two M2 5 x 4 mm screws on the right speaker and the two M2 5 x 2 3 mm screws on the left speaker 5 Replace the palm rest see Replacing the Palm Rest 6 Replace the display assembly see Replacing the Display Assembly 7 Replace the display bezel see Replacing the Display Bezel 8 Replace the keyboard see Replacing the Keyboard 9 Replace the LED dashboard cover see Removing the LED Dashboard Cover Removing th
17. drive is installed properly and partitioned as a boot device o Enter the system setup program and ensure that the boot sequence information is correct For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com No boot sector on hard disk drive Enter the system setup program and ensure that the configuration information for the hard drive is correct For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com No timer tick interrupt Run the Dell Diagnostics see Dell Diagnostics Non system disk or disk error Replace the floppy disk with one that has a bootable operating system or remove the floppy disk and restart the computer Not a boot diskette Insert a bootable floppy disk and restart your computer Power warning messages have been disabled Run the setup utility to enable these messages For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com Read failure on internal hard drive See Drive Problems Read failure on second internal hard drive See Drive Problems RTC mode fixed time and date may be wrong Enter the system setup program and correct the date or time For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com If the problem persists replace the
18. on www dell com at www dell com regulatory_compliance NOTICE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard first and then secure the keyboard in place NOTICE To avoid scratching the palm rest when replacing the keyboard hook the tabs along the front edge of the keyboard into the palm rest K NOTE This procedure assumes that you have completed the removal procedure first 1 Insert the keyboard connector into the connector slot being careful to insert the five tabs underneath the palm rest cover 2 Replace the three M2 x 3 mm screws at the top of the keyboard 1 M2 x 3 mm screws 3 l 2 keyboara 3 Replace the LED dashboard cover see Replacing the LED Dashboard Cover 4 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Latitude ON Card Dell Latitude E4300 Service Manual Removing the Latitude On Card Replacing the Latitude On Card CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance If you ordered a Latitude On card with your computer the card is already installed It is located in the memory bay Removing the Latitud
19. power Reseat the power cable in the power connector on the back of the computer and the electrical outlet Bypass power strips power extension cables and other power protection devices to verify that the computer turns on properly Ensure that any power strips being used are plugged into an electrical outlet and are turned on Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the main power cable and front panel cable are securely connected to the system board see Memory If the power light is blinking amber The computer is receiving electrical power but an internal power problem may exist Ensure that the voltage selection switch is set to match the AC power at your location if applicable Ensure that all components and cables are properly installed and securely connected to the system board seeSystem Board If the power light is steady amber A device may be malfunctioning or incorrectly installed Ensure that the processor power cable is securely connected to the system board power connector POWER2 see System Board 1 Remove and then reinstall all memory modules see Memory Remove and then reinstall any expansion cards including graphics cards Eliminate interference Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to the same power strip Multiple power strips co
20. that you want to start from the CD DVD If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 6 Type 1 to Run the 32 Bit Dell Diagnostics 7 At the Dell Diagnostics Menu type 1 to select Dell 32 bit Diagnostics for Resource CD graphical user interface 8 Press lt Tab gt to select Test System and then press lt Enter gt NOTE It is recommended that you select Test System to run a complete test on your computer Selecting Test Memory initiates the extended memory test which can take up to thirty minutes or more to complete When the test completes record the test results and then press any key to return to the previous menu 9 At the Dell Diagnostics Main Menu left click with the mouse or press lt Tab gt and then lt Enter gt to select the test you want to run see Dell Diagnostics Main Menu K NOTE Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen 10 After all tests have completed close the test window to return to the Dell Diagnostics Main Menu 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer 12 Remove the Drivers and Utilities media from the optical drive Dell Diagnostics Main Menu After the Dell Diagnostics loads the following menu appears Option Function Test Memory Run the s
21. the diagnostic lights See Diagnostic Lights Rotate the display to eliminate sunlight glare and possible interference Adjust the Windows display settings Windows Vista 1 Click Start Control Panel gt Hardware and Sound Personalization Display Settings 2 Adjust Resolution and Colors settings as needed Windows XP 1 Click Start gt Control Panel Appearance and Themes 2 Click the area you want to change or click the Display icon 3 Try different settings for Color quality and Screen resolution Only part of the display is readable Connect an external monitor 1 Shut down your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell see Contacting Dell Dell Technical Update Service The Dell Technical Update service provides proactive e mail notification of software and hardware updates for your computer The service is free and can be customized for content format and how frequently you receive notifications To enroll for the Dell Technical Update service go to support dell com technicalupdate Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support K icon on the taskbar or from the Start button Use this support utility for self
22. working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Follow the instructions in What You Need to Know For Your Safety 2 Close the display and turn the computer upside down 3 Remove the memory cover 4 Remove the M2 5 x 5 mm screw securing the optical drive to the system board The screw is located in the center of the lower left edge of the memory module compartment 5 Using a scribe push on the tab that held the screw to slide the optical drive from its slot on the side of the computer 1 optical drive 2 bottom of computer 3 scribe tool M2 5 x 5 mm screw Replacing the Optical Drive CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance GZ NOTE This procedure assumes that you have completed the removal procedure first 1 Slide the optical drive all the way into its slot on the side of the computer 2 Turn the computer upside down 3 Replace the M2 5 x 5 mm screw to secure the optical drive to the system board 4 Replace the memory cover Back to Contents Page Back to Contents Page Palm Rest Dell
23. 40 15 30 0 2235 mm 0 008799 inch 4 3 W maximum 83 U S and Canada 84 Europe 87 Japan QWERTY AZERTY Kanji full sized 19 05 mm key pitch 240 cpi 68 mm 2 677 inch sensor active area 37 63 mm 1 481 inch rectangle 3 cell 2 6 Ahr 28 Whr 11 1 VDC 3 cell 2 8 Ahr 30 Whr 11 1 VDC 6 cell 2 6 Ahr 56 Whr 11 1 VDC 6 cell 2 8 Ahr 60 Whr 11 1 VDC 6 cell 2 15 Ahr 48 Whr 11 1 VDC battery slice 28 81 mm 1 13 inches 3 cell 51 13 mm 2 01 inches 6 cell 200 3 mm 7 89 inches battery slice 21 85 mm 0 86 inch 3 cell and 6 cell 9 01 mm 0 35 inch to approximately 10 52 mm approximately 0 41 inch battery slice 207 6 mm 8 17 inches 3 cell and 6 cell 298 3 mm 11 74 inches battery slice 0 18 kg 0 4 Ib 3 cell 0 33 kg 0 73 Ib 6 cell 0 71 kg 1 56 Ib battery slice 11 1 VDC 3 cell 6 cell and battery slice approximately 3 hours and 20 minutes to 100 Operating time Life span approximate Temperature range Operating Storage Coin cell battery capacity approximately 2 5 to 4 hours with the battery slice NOTE Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions 1 year 0 to 40 C 32 to 104 F 10 to 65 C 14 to 149 F CR 2032 AC Adapter Input voltage Input current maximum Input frequency Temperature range Operating
24. CMOS battery Shutdown failure Run the Dell Diagnostics see Dell Diagnostics Time of day clock stopped please run the system setup program Enter the system setup program and correct the date or time For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com f the problem persists replace the CMOS battery Time of day not set please run the system setup program Enter the system setup program and correct the date or time For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com If the problem persists replace the CMOS battery Timer chip counter 2 failed Run the Dell Diagnostics see Dell Diagnostics The AC power adapter wattage and type cannot be determined the battery may not charge they system will adjust the performance to match the power available please connect a dell xxx W AC adapter or greater for best system performance strike the F3 key before the F1 or F2 key if you do not want to see power warning messages again strike the F1 key to continue F2 to run the setup utility Connect the correct AC adapter to the computer or docking station The computer is docked and only battery power is detected This can happen if the power adapter is missing the power cord is unplugged or the computer is not properly connected to the docking station You should undock redock attach the pow
25. Dell Latitude E4300 Service Manual Troubleshooting Wireless Personal Area Network WPAN With Bluetooth Wireless Technology Before Working on Your Computer Smart Card Specifications System Fan Battery Slice Optical Drive Hard Drive Radio Switch Board Wireless Local Area Network WLAN Card Coin Cell Battery Wireless Wide Area Network WWAN Card Speaker Assembly Memory System Board Latitude On Card Flashing the BIOS LED Dashboard Cover Processor Thermal Cooling Assembly Keyboard DC In Power Assembly Display Assembly Finding Information Camera Getting Help Palm Rest Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTI ON A CAUTI ON indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unle
26. Latitude E4300 Service Manual Removing the Palm Rest Replacing the Palm Rest Removing the Palm Rest A CAUTI ON Before you begin the following procedure follow the safety instructions that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Remove the display assembly see Removing the Display Assembly 5 Turn the computer upside down and remove the two M2 x 3 mm screws and two M2 5 x 8 screws from the bottom of the computer 6 Turn the computer rightside up and remove the five M2 5 x 5 mm screws and five M2 5 x 8 mm screws from the top of the palm rest 2 M2 5 x 5 mm screws 5 small arrows 2 M2 5 x 8 mm screws 5 large arrows 7 Disconnect the seven cables connecting the palm rest to the system board as shown in the illustration below 8 Starting at the back center of the palm rest use your fingers to separate the palm rest from the computer base by gently lifting up the palm rest while pressing down on the back of the computer base Replacing the Palm Rest CAUTION Before you begin the following procedure follow the safety instructions that shipped with your computer F
27. N Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance If the error message is not listed see the documentation for the operating system or the program that was running when the message appeared A filename cannot contain any of the following characters lt gt Do not use these characters in filenames A required DLL file was not found The program that you are trying to open is missing an essential file To remove and then reinstall the program Windows Vista Click Start Control Panel Programs Programs and Features Select the program you want to remove Click Uninstall See the program documentation for installation instructions Patja Windows XP Click Start Control Panel Add or Remove Programs Programs and Features Select the program you want to remove Click Uninstall See the program documentation for installation instructions Puwa drive letter is not accessible The device is not ready The drive cannot read the disk Insert a disk into the drive and try again Insert bootable media Insert a bootable floppy disk CD or DVD Non system disk error Remove the floppy disk from the floppy drive and restart your computer Not enough memory or resources Close some programs and try
28. OTICE To prevent damage to the system board remove the main battery before you service the computer Your computer supports a Wireless Personal Area Network WPAN card with Bluetooth wireless technology If you ordered a WPAN card with your computer the card is already installed Removing the WPAN Bluetooth Card The WPAN Bluetooth card is located on the underside of the palm rest assembly 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Remove the display assembly see Replacing the Display Assembly 5 Remove the palm rest see Removing the Palm Rest 6 Turn the palm rest upside down 7 Remove the M2 x 3 mm screw securing the card to the system board 1 WPAN Bluetooth card 2 M2 x 3 mm screw fsfesbieuee st 8 Gently free the card cable from the cable guide NOTICE Be careful when removing the card to avoid damaging the card card cable or surrounding components 9 Lift the card away from the system board Replacing the WPAN Bluetooth Card K NOTE This procedure assumes that you have completed the removal procedure first 1 Reseat the WPAN Bluetooth card on the underside of the palm rest 2 Replace the card cable in the metal guide 3 Replace the M2 x 3 mm screw to secure the card to the system board 4 Replac
29. Remove the display bezel see Removing the Display Bezel 4 Remove the display panel see Removing the Display Panel 5 Remove the M2 x 5 mm screw securing the LCD cable board to the display back cover 6 Lift the LCD cable board from the display back cover Replacing the LCD Cable K NOTE This procedure assumes that you have completed the removal procedure first 1 Reseat the LCD cable board in the display back cover 2 Replace the M2 x 5 mm screw securing the LCD cable board to the display base 3 Replace the display panel see Replacing the Display Panel 4 Replace the display bezel see Replacing the Display Bezel 5 Replace the display assembly see Replacing the Display Assembly 6 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Smart Card Dell Latitude E4300 Service Manual Removing the Smart Card Replacing the Smart Card Removing the Smart Card A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Complete the steps in What You Need to Know For Your Safety 2 Remove the hard drive see Removing the Hard Drive 3 Remove the display assembly see Removing the Display Assembly 4
30. Remove the keyboard see Removing the Keyboard 5 Remove the palm rest assembly Removing the Palm Rest 6 Remove the four M2 x 3 mm screws that secure the card to the computer base 7 Disconnect the card cable from the system board 8 Lift the card from the system board 1 smart card cable 2 M2 x 3 mm screw 4 fafamarecara Replacing the Smart Card K NOTE This procedure assumes that you have completed the removal procedure first 1 Reseat the smart card 2 Replace the four M2 x 3 mm screws to secure the card to the computer base 3 Reconnect the card cable to the system board 4 Replace the palm rest assembly Replacing the Palm Rest 5 Replace the keyboard see Replacing the Keyboard 6 Replace the display assembly see Replacing the Display Assembly 7 Replace the hard drive see Replacing the Hard Drive 8 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page System Fan Dell Latitude E4300 Service Manual Removing the System Fan Replacing the System Fan CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Removing the System Fan 1 Follow the instructions in What You Need to Know Fo
31. Storage PA 12 65 W Travel AC adapter Output voltage Output current Height Width Depth Weight PA 3E 90 E Series AC adapter Output voltage Output current Height Width Length Weight Fingerprint Reader Optional 100 240 VAC 1 50A 50 60 Hz 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 19 5 V DC 3 34A 15 mm 0 6 inches 66 mm 2 6 inches 127 mm 5 0 inches 0 29 kg 0 64 Ib 19 5 V DC 4 62A 15 mm 0 6 inches 70 mm 2 8 inches 147 mm 5 8 inches 0 345 kg 0 76 Ib RF Swipe Physical Height Width Depth Weight Environmental Temperature range Operating Storage Relative humidity maximum Operating Storage 25 41 29 51 mm 1 00 1 16 inches 310 mm 12 20 inches 217 mm 8 54 inches 1 5 kg 3 30 Ib with 3 cell battery airbay and an SSD drive 1 6 kg 3 52 Ib with 3 cell battery DVDRW drive and an SSD drive 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 3 GRMS Maximum shock measured with hard drive in operating status and a 2 ms half sine pulse for operating specification also measured with hard drive in head parked position and a 2 ms halfsine pulse for s
32. To help prevent damage to the system board you must remove the battery from the battery bay before you service the computer NOTE To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 6 Remove the battery Turn the computer over Slide the battery lock to the open position Slide the battery out of the battery bay battery release latch 7 Turn the computer top side up open the display and press the power button to ground the system board After Working on Your Computer After you have completed the replacement procedures ensure you connect the external devices cards cables and so on before turning on your computer NOTE To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or cool slice and replace any cards such as a smart card 2 Connect any telephone or network cables to your computer 3 Replace the battery Slide the battery into the battery bay until it clicks into place 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Back to Contents Page Back to Contents Page Flashing the BIOS Dell Latitude E4300 Service Manual 1 Download the BIOS utility from the Dell
33. USB printer ensure that the Print to the following port s setting is USB Reinstall the printer driver See the printer documentation for information on reinstalling the printer driver Scanner Problems CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance K NOTE If you need technical assistance for your scanner contact the scanner s manufacturer Check the scanner documentation See the scanner documentation for setup and troubleshooting information Unlock the scanner Ensure that your scanner is unlocked if the scanner has a locking tab or button Restart the computer and try the scanner again Check the cable connections 1 See the scanner documentation for information on cable connections Ensure that the scanner cables are securely connected to the scanner and the computer Verify that the scanner is recognized by Microsoft Windows Windows Vista 1 Click Start Control Panel Hardware and Sound gt Scanners and Cameras 2 Ifthe scanner is listed Windows recognizes the scanner Windows XP 1 Click Start Control Panel Printers and Other Hardware gt Scanners and Cameras 2 If your scanner is listed Windows recognizes the scanner Reinstall the scanner driver See the scanner documentat
34. You Need to Know For Your Safety 2 Close the display and turn the computer upside down 3 Loosen the captive screws on the memory cover 4 Remove the memory cover NOTICE To prevent damage to the memory module connector do not use tools to remove or replace the memory module GZ NOTE From the underside of the computer the DIMM B socket is uppermost and DIMM A is closest to the system board 5 Use your fingertips to carefully spread apart the retaining clips on each end of the memory module connector until the module pops up a memory module retaining clips 2 2 memory module DIMM B module DIMM A module 6 Remove the module by grasping it at the side edges and pulling it away from the connector Place the module into anti static packaging such as an anti static bag Replacing a Memory Module CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance K NOTE From the underside of the computer the DIMM B socket is uppermost and DIMM A is closest to the system board 1 Ground yourself by touching a metal part in the computer chassis 2 Remove the memory module from its anti static packaging 3 Grasping the module at the side edges align the slot in the module edge connector with the key in the socket connector 4
35. a cable to the connector labeled main white triangle and connect the black antenna cable to the connector labeled aux black triangle 5 Replace the WLAN WWAN cover 6 Follow the instructions in After Working on Your Computer Back to Contents Page
36. again Close all windows and open the program that you want to use In some cases you may have to restart your computer to restore computer resources If so run the program that you want to use first Operating system not found Contact Dell see Contacting Dell IEEE 1394 Device Problems CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance K NOTE Your computer supports only IEEE 1394a standard Ensure that the cable for the I EEE 1394 device is properly inserted into the device and into the connector on the computer Ensure that the I EEE 1394 device is enabled in system setup See System Setup Options in the Dell Technology Guide on your computer or at support dell com Ensure that the I EEE 1394 device is recognized by Windows Windows Vista 1 Click Start Control Panel Hardware and Sound 2 Click Device Manager Windows XP 1 Click Start and click Control Panel 2 Under Pick a Category click Performance and Maintenance gt System System Properties Hardware Device Manager If your IEEE 1394 device is listed Windows recognizes the device If you have problems with a Dell I EEE 1394 device Contact Dell see Contacting Dell If you have problems with an I EEE 1394 device not provided
37. al for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Information in this document is subject to change without notice 2008 Dell Inc All rights reserved Reproduction of this material in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Latitude and Latitude On are trademarks of Dell Inc Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Microsoft Windows Windows Vista Outlook and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in tradema
38. appropriate service or support link based on your need 3 Choose the method of contacting Dell that is convenient for you Back to Contents Page Back to Contents Page Keyboard Dell Latitude E4300 Service Manual Removing the Keyboard Replacing the Keyboard Removing the Keyboard A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTI CE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the three M2 x 3 mm screws at the top of the keyboard K NOTE Lift the keyboard carefully to ensure that you do not pull on the display cable 4 Lift the keyboard only enough to hold it up and then slide it forward out of the computer The connector is part of the keyboard assembly and slides out of its slot when you remove the keyboard i wax sn screws Replacing the Keyboard A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage
39. are to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Test the drive Insert another disc to eliminate the possibility that the original drive is defective 1 Insert a bootable floppy disk and restart the computer Clean the drive or disk Check the cable connections Run the Hardware Troubleshooter See Hardware Troubleshooter Run the Dell Diagnostics See Dell Diagnostics Optical drive problems K NOTE High speed optical drive vibration is normal and may cause noise which does not indicate a defect in the drive or the media K NOTE Because of different regions worldwide and different disc formats not all DVD titles work in all DVD drives Adjust the Windows volume control Click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up by clicking the slidebar and dragging it up Ensure that the sound is not muted by clicking any boxes that are checked Check the speakers and subwoofer See Sound and Speaker Problems Problems writing to an optical drive Close other programs The optical drive must receive a steady stream of data during the writing process If the stream is interrupted an error occurs Try closing all programs before you write to the optical Turn off standby mode in Windows before writing to a disc Search for the keyword standby in Windows Help and Support for information on powe
40. arge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the hard drive see Removing the Hard Drive 3 Remove the LED dashboard cover see Removing the LED Dashboard Cover 4 Remove the keyboard see Removing the Keyboard 5 Remove the display assembly see Removing the Display Assembly 6 Remove the palm rest see Removing the Palm Rest 7 Remove the system fan see Removing the System Fan 8 Remove the optical drive see Removing the Optical Drive 9 Remove the system board see Removing the System Board Assembly 10 Place the system board upside down on a clean flat surface 1 captive screws 4 2 processor thermal cooling assembly 11 In consecutive order loosen the four captive screws labeled 1 through 4 that secure the processor thermal cooling assembly to the system board 12 Remove the processor thermal cooling assembly from the computer Replacing the Processor Thermal Cooling Assembly A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance K NOTE This procedure assumes that you ha
41. battery before you service the computer Removing the Coin Cell Battery 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Disconnect the battery cable from the system board 5 Lift the battery out of the battery compartment 2 battery cable and connector coin cell battery Replacing the Coin Cell Battery K NOTE This procedure assumes that you have completed the removal procedure first 1 Reconnect the battery cable to the system board 2 Reseat the battery in the battery compartment 3 Replace the keyboard see Replacing the Keyboard 4 Replace the LED dashboard cover see Replacing the LED Dashboard Cover 5 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Processor Thermal Cooling Assembly Dell Latitude E4300 Service Manual Removing the Processor Thermal Cooling Assembly Replacing the Processor Thermal Cooling Assembly Removing the Processor Thermal Cooling Assembly A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE To avoid electrostatic disch
42. be identified This system will be unable to charge batteries until this battery is removed For computers with two batteries installed the secondary battery may be installed incorrectly or the battery or system board may be defective WARNING The batteries cannot be identified This system will be unable to charge batteries until this battery is removed For computers with two batteries installed one or more of the batteries may be installed incorrectly or the batteries or system board may be defective WARNING The battery cannot be identified This system will be unable to charge this battery The battery may be installed incorrectly or the battery or system board may be defective WARNING The battery attached cannot power the system The system will not boot with this battery plugged in Press F1 to shutdown the system WARNING Battery is critically low hit F1 to continue WARNING The TPM could not be initialized System board failure may have occurred Contact Dell for assistance see Contacting Dell Warning messages have been disabled Run the setup utility to enable these messages For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com WARNING Dell s disk monitoring system has detected that drive 0 1 on the primary secondary eide controller is operating outside of normal specifications it is advisable to immediately back up your data and rep
43. blem Write down the error code and problem description exactly as it appears and follow the instructions on the screen If you cannot resolve the problem contact Dell see Contacting Dell on page 112 K NOTE When contacting Dell support have your Service Tag ready The Service Tag for your computer is located at the top of each test screen The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option Tab Function Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Configuration Displays the hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from the system setup program memory and various internal tests and displays the information in the device list in the left pane of the screen NOTE The device list may not display the names of all components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test if applicable by changing the test settings Solving Problems Follow these tips when troubleshooting your computer If you added or removed a part before the problem started review the installation procedures and ensure that the part is correctly installed If a peripheral device does not work ensure that
44. bleshooting procedures See Online Services for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell K NOTE Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the Dell Support see Technical Support and Customer Service K NOTE Some of the following services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadba
45. by Dell Contact the IEEE 1394 device manufacturer Lockups and Software Problems CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance The computer does not start up Check the diagnostic lights See Diagnostic Lights Ensure that the power cable is firmly connected to the computer and to the electrical outlet The computer stops responding NOTICE You may lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer A program stops responding End the program Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously to access the Task Manager Click the Applications tab Click to select the program that is no longer responding Click End Task Sin A program crashes repeatedly K NOTE Most software includes installation instructions in its documentation or on a floppy disk CD or DVD Check the software documentation If necessary uninstall and then reinstall the program A program is designed for an earlier Windows operating system Run the Program Compatibilit
46. cting Dell Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call for your region see Contacting Dell Problems With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip available when you call For the telephone number to call for your region see Contacting Dell Product I nformation If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell Returning Items for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell Include a copy of the invoice and a letter describing the reason for the return 2 Include a copy of the Diagnostics Checklist see Diagnostics Checklist indicating the tests that you have run and any error messag
47. d 2 Turn the computer over and thread the cables through the cable guides in the WLAN WWAN compartment 3 Replace the WLAN WWAN cover and then turn the computer rightside up 4 Reconnect the three shorter antenna cables to their respective labeled ports threading each cable through the plastic cable guide closest to its port 5 Carefully reseat the display cable into its guide tabs 6 Reconnect the display cable by placing it above the display cable connector and snapping it into place 7 Lift the display assembly to a vertical position and then lower it to reseat the hinges 8 Replace the keyboard see Replacing the Keyboard 9 Replace the LED dashboard cover see Replacing the LED Dashboard Cover 10 Close the display and turn the computer upside down 11 Replace the four M2 5 x 4 mm screws securing the display assembly to the back of the computer 12 Follow the instructions in After Working on Your Computer Removing the Display Bezel 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the display assembly see Removing the Display Assembly K NOTE Removal of the bezel from the display back cover requires extreme care to avoid damaging the bezel 3 Starting from the edges at the middle bottom of the display panel lift the right left and top corners of the panel using a rolling motion Leave the bottom corners alone for the moment 4 Starting at the edges o
48. d power extension cables to verify that the computer turns on properly o Ensure that the electrical outlet is working by testing it with another device such as a lamp o Ensure that the main power cable and front panel cable are securely connected to the system board see System Board 1 If the power light is blinking amber the computer is receiving electrical power but an internal power problem may exist o Ensure that the voltage selection switch is set to match the AC power at your location if applicable o Ensure that the processor power cable is securely connected to the system board see System Board If the power light is steady amber a device may be malfunctioning or incorrectly installed o Remove and then reinstall the memory modules see Memory o Remove and then reinstall any smart cards Eliminate interference Some possible causes of interference are o Power keyboard and mouse extension cables o Too many devices on a power strip o Multiple power strips connected to the same electrical outlet Diagnostic Lights CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Your computer has three keyboard status lights located above the keyboard During normal operation the keyboard status lights display the current status on or off
49. e Hal Sensor Board K NOTE The Hal sensor is located at the end of the Speaker cable assembly and it detects LCD lid closure positioning 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Remove the display assembly see Removing the Display Assembly 5 Remove the palm rest see Removing the Palm Rest 6 Disconnect the speaker cable connector from the system board 7 Remove the two M2 5 x 4 mm screws from the right speaker and the two M2 5 x 2 3 mm screws from the left speaker 8 Remove the speaker assembly 9 Disconnect the hal sensor board from the speaker cable assembly 1 1 speaker assembly 2 hal sensor board Replacing the Hal Sensor Board 1 Reconnect replacement hal sensor board to the speaker cable assembly 2 Align the speakers over their respective screw holes in the computer base 3 Replace the two M2 5 x 4 mm screws on the right speaker and the two M2 5 x 2 3 mm screws on the left speaker 4 Reconnect the speaker cable to the system board 5 Replace the palm rest see Replacing the Palm Rest 6 Replace the display assembly see Replacing the Display Assembly 7 Replace the display bezel see Replacing the Display Bezel 8 Replace the keyboard see Replacing the Keyboard 9 Replace the LED dashboard cover s
50. e ON Card 1 Follow the instructions in What You Need to Know For Your Safety 2 Close the display and turn the computer upside down 3 Loosen the captive screws on the memory cover 4 Remove the memory cover 5 Remove the M2 x 3 mm screw securing the Latitude ON card to the computer base 6 Disconnect the two Latitude ON cables 2 Latitude ON cables 2 Latitude ON card 7 Lift the Latitude On card from the memory bay 1 M2 x 3 mm screw 2 Latitude ON card Replacing the Latitude ON Card NOTICE Install the Latitude ON card into the compartment shown in the above photograph Do not install it in any other location 1 Reseat the Latitude ON card in the memory bay 2 Reconnect the black and gray Latitude ON cables to their respective connectors as indicated on the card 3 Replace the M2 x 3 mm screw to secure the Latitude ON card to the computer base 4 Replace the memory cover 5 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page LED Dashboard Cover Dell Latitude E4300 Service Manual Removing the LED Dashboard Cover Replacing the LED Dashboard Cover Removing the LED Dashboard Cover A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com a
51. e Removing the Display Hinges 8 Lift the camera board from the display back cover 9 Free the display camera cable assembly from the display hinges display camera cable assembly rf Replacing the Camera K NOTE This procedure assumes that you have completed the removal procedure first 1 Align the camera board to the alignment posts on the display cover 2 Re thread the display cables through the hinges 3 Replace the display hinges see Removing the Display Hinges 4 Replace the display panel see Replacing the Display Panel 5 Replace the display bezel see Replacing the Display Bezel 6 Replace the display assembly see Replacing the Display Assembly 7 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Coin Cell Battery Dell Latitude E4300 Service Manual Removing the Coin Cell Battery Replacing the Coin Cell Battery A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTI CE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTI CE To prevent damage to the system board remove the main
52. e the palm rest see Replacing the Palm Rest 5 Replace the display assembly see Replacing the Display Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the LED dashboard cover see Replacing the LED Dashboard Cover 8 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Camera Dell Latitude E4300 Service Manual Removing the Camera Replacing the Camera A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer If you ordered a camera with your computer the camera is already installed Removing the Camera 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Remove the display assembly see Removing the Display Assembly 5 Remove the display bezel see Removing the Display Bezel 6 Remove the display panel see Removing the Display Panel 7 Remove the display hinges se
53. edia provided with your computer K NOTE The Drivers and Utilities media is optional and may not ship with your computer K NOTE The Dell Diagnostics only operate on Dell computers Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics enter the system setup program to review your computer s configuration information and ensure that the device you want to test is displayed in the system setup program and is active For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive K NOTE If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions K NOTE If your computer does not display a screen image contact Dell see Contacting Dell 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Press and hold the lt Fn gt key or the mute button then turn on your computer NOTE Alternatively you can select Diagnostics from the one time boot menu at startup to boot to the diagnostic utility partition and run the Dell Diagnostics For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com The computer runs the Pre boot System Assessment PSA a series o
54. ee Removing the LED Dashboard Cover Back to Contents Page Back to Contents Page Specifications Dell Latitude E4300 Service Manual NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Intel Core 2 Duo Processor type 32 KB per instruction 32 KB data cache per core L2 cache Front side bus frequency up to 1067 MHz System Information Chipset Intel GS45 chipset Data bus width 64 bit DRAM bus width 64 bit Processor address bus width 36 bit Flash EPROM SPI 32 Mbit ExpressCard Optional NOTE The ExpressCard slot is designed only for ExpressCards It does NOT support PC Cards ExpressCard connector ExpressCard slot USB and PCI Express based interfaces Cards supported 34 mm ExpressCards Smart Card Read write capabilities reads and writes to all ISO 7816 1 2 3 4 microprocessor cards T 0 T 1 Cards supported 3Vand5V Program technology supported Java cards Interface speed 9600 115 200 bps EMV level level 1 certified WHQL certification PC SC Compatibility compatible within a PKI environment Insert eject cycles certified for up to 100 000 cycles Secure Digital SD Memory Card Reader Cards supported SD SDIO SD HC Mini SD MMC MMC Mini MMC
55. ent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is on in sleep mode NOTI CE Hard drives are extremely fragile even a slight bump can damage the drive 1 Follow the instructions in What You Need to Know For Your Safety 2 Close the display and place the computer upside down on a clean flat surface 3 Remove the two M3 x 3 mm screws securing the hard drive Each screw is marked by a o symbol on the bottom of the computer base 4 Slide the hard drive out of the computer NOTICE When the hard drive is not in the computer store it in protective antistatic packaging 1 l hard arive 2 M3 x 3 mm screws 2 5 Remove the M3 x 3 mm bezel screw and bezel from the hard drive 1 M3 x 3 mm bezel screw 2 hard drive bezel DC a Replacing the Hard Drive A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTI CE Hard drives are extremely fragile Exercise care when handling the hard drive NOTI CE Use firm and even pressure to slide the hard drive into place Excessive force may result in damage to the connector DO O NOTE This procedure assumes that you have completed the removal procedure first 1 Secure
56. ents Page Wireless Local Area Network WLAN Card Dell Latitude E4300 Service Manual Removing a WLAN Card Replacing a WLAN Card CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Your computer supports a Wireless Local Area Network WLAN card If you ordered a WLAN card with your computer the card is already installed Removing a WLAN Card 1 Follow the instructions in What You Need to Know For Your Safety 2 Close the display and turn the computer upside down 3 Loosen the captive screw on the WLAN WWAN cover 4 Remove the WLAN WWAN cover 5 Disconnect the antenna cables from the WLAN card a antenna cable connectors 2 6 Remove the M2 x 3 mm screw securing the WLAN card The card pops up to a 30 degree angle 1 l WLAN cara 2 M2 x 3 mm screw 7 Slide the WLAN card out at a 30 degree angle from its connector Replacing a WLAN Card NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card NOTICE To avoid damage to the WLAN card ensure the cables are not under the card when you place the card NOTE The card slot is marked by a WLAN label Do not instal
57. er Bluetooth wireless technology full Mini Card supported by Mobile Broadband full Mini Card Mobile Broadband integrated on system board hardware accelerated integrated video Intel Extreme up to 64 MB shared at system memory of less than 512 MB Video type Data bus Video controller Video memory up to 256 MB shared at system memory of more than 512 MB video connector Video output Audio External microphone in connector and stereo headphones speakers connector Speakers Internal speaker amplifier Internal microphone Volume controls two 1 watt 4 ohm speakers 1 watt per channel 4 ohms single digital microphone volume control buttons Display Type active matrix TFT Dimensions Height Width Diagonal Maximum resolution Refresh rate Operating angle Viewing angles Horizontal Vertical Pixel pitch Typical power consumption panel with backlight Keyboard Number of keys Touch Pad X Y position resolution Battery Types Depth Height Width Weight Voltage Charge time approximate Computer off WXGA 178 8 mm 7 039 inches 289 7 mm 11 41 inches 337 8 mm 13 3 inches 1280 x 800 at 262 K colors 60 Hz 0 closed to 160 except when docked 40
58. er K NOTE Memory modules purchased from Dell are covered under your computer warranty Your computer has two user accessible SODIMM sockets referred to as DIMM A and DIMM B both accessed from the bottom of the computer The socket closest to the system board DIMM A always contains a memory module The DIMM B socket may contain an additional module for improved system memory performance If the module in the DIMM A socket must be replaced and DIMM B is installed you must remove DIMM B first Your computer supports the following memory configurations Size e Windows XP Windows Vista 2 GB DIMM A or DIMM A and X X DIMM B 4 GB DIMM A or DIMM A and X DIMM B Removing a Memory Module A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTI CE If your computer has only one memory module install the memory module in the socket labeled DI MM A NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwise your computer may not perform optimally 1 Follow the instructions in What
59. er adapter or plug in the power cord Strike the F1 key to shutdown The amount of system memory has changed If you did not change your memory to resolve this issue try to reseat the memory Strike the F1 key to continue F2 to run the setup utility Press F5 to run onboard diagnostics o Reseat the memory see Memory o If memory was not removed or installed memory module or system board failure may have occurred Contact Dell for assistance see Contacting Dell Unsupported memory Strike the F1 key to shutdown Ensure that the memory you are using is supported by your computer see Memory WARNING A xxx W AC adapter has been detected which is less than the recommended xxx W AC adapter originally shipped this will increase the time to charge the battery They system will adjust the performance to match the power available please connect a dell xxx W AC adapter or greater for best performance Strike the F3 key before the F1 or F2 key if you do not want to see power warning messages again Strike the F1 key to continue F2 to run the setup utility Connect the correct AC adapter to the computer or docking station WARNING The primary battery cannot be identified This system will be unable to charge batteries until this battery is removed For computers with two batteries installed the primary battery may be installed incorrectly or the battery or system board may be defective WARNING The second battery cannot
60. es reported by the Dell Diagnostics see Contacting Dell 3 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the return is for credit 4 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the Diagnostics Checklist see Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available A CAUTI ON Before working inside your computer follow the safety instructions in the documentation that shipped with your computer
61. f initial tests of your system board keyboard display memory hard drive etc During the assessment answer any questions that appear If failures are detected during the Pre boot System Assessment write down the error code s and see Contacting Dell If the Pre boot System Assessment completes successfully the following message appears Booting Dell Diagnostic Utility Partition Press any key to continue NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from your Drivers and Utilities media see Starting the Dell Diagnostics From the Drivers and Utilities Media 3 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive 4 Press lt Tab gt to select Test System and then press lt Enter gt NOTE It is recommended that you select Test System to run a complete test on your computer Selecting Test Memory initiates the extended memory test which can take up to thirty minutes or more to complete When the test completes record the test results and then press any key to return to the previous menu 5 At the Dell Diagnostics Main Menu left click with the touch pad mouse or press lt Tab gt and then lt Enter gt to select the test you want to run see Dell Diagnostics Main Menu K NOTE Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen 6 Af
62. f the bottom of the display panel slide the entire bezel downwards Edge of the middle bottom Too Replacing the Display Bezel K NOTE This procedure assumes that you have completed the removal procedure first Starting at any corner use your fingers to gently snap the bezel into place to secure it to the display panel Removing the Display Hinges 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the four M2 5 x 5 mm screws two per side that secure the display hinges to the display back cover 1 hinges 2 2 M2 5 x 5 mm screws 4 5 Free the hinges from the display cable left side and display antenna cables right side Removing the Display Panel 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the four M2 x 3 mm screws securing the display brackets two on each side of the display panel 1 display panel brackets 2 2 M2 x 3 mm screws 4 plamen 5 Gently remove each bracket by pulling it away from the display a display panel 2 display panel brackets 2 6 Lift the display panel away from the display back co
63. ion for instructions Sound and Speaker Problems CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance No sound from speakers 74 NOTE The volume control in MP3 and other media players may override the Windows volume setting Always check to ensure that the volume on the media player s has not been turned down or off Check the speaker cable connections Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers If you purchased a sound card ensure that the speakers are connected to the card Ensure that the subwoofer and the speakers are turned on See the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume bass or treble to eliminate distortion Adjust the Windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Disconnect headphones from the headphone connector Sound from the speakers is automatically disabled when headphones are connected to the computer s front panel headphone connector Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Eliminate pos
64. ith care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTICE When disconnecting a cable pull on the cable s connector or on its strain relief loop not on the cable itself For cable connectors with locking tabs press inward on the locking tabs to release the connector When connecting a cable ensure that the connectors are correctly oriented and aligned to avoid damage to the connector and or the connector s pins 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched 2 Shut down your computer ee ee oe a i In Microsoft Windows Vista click Start click the arrow icon and then click Shut Down to turn off your computer In Microsoft Windows XP click Start Shutdown gt Shutdown NOTE Ensure that the computer is off and not in a power management mode If you cannot shut down the computer using the operating system press and hold the power button for 6 seconds 3 Disconnect your computer and all attached devices from their electrical outlets NOTI CE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 4 Disconnect any telephone or network cables from the computer 5 Remove any installed cards from the smart card slot and the 8 in 1 memory card reader NOTICE
65. l the WLAN card into any other card slot NOTE This procedure assumes that you have completed the removal procedure first KE oO Slide the WLAN card into the connector at a 30 degree angle to the system board m Press the card down onto the alignment post and hold it in position p 3 Replace the M2 x 3 mm screw to secure the WLAN card 4 Reconnect the appropriate antenna cables to the WLAN card If the WLAN card has two triangles on the label white and black connect the white antenna cable to the connector labeled main white triangle and connect the black antenna cable to the connector labeled aux black triangle Store the remaining gray cable in the chassis next to the card If the WLAN card has three triangles on the label white black and gray connect the white antenna cable to the white triangle connect the black antenna cable to the black triangle and connect the gray antenna cable to the gray triangle K NOTE Ensure that the antenna cables are routed through the cable channel 5 Replace the WLAN WWAN cover 6 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Wireless Wide Area Network WWAN Card Dell Latitude E4300 Service Manual Removing a WWAN Card Replacing a WWAN Card CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices informa
66. lace your hard drive by calling your support desk or dell Contact Dell for assistance see Contacting Dell Your power adapter does not supply enough power to run the attached docking station Either undock or insert an appropriate adapter Strike the F1 key to shutdown Connect the correct AC adapter Your system is docked but the AC adapter type cannot be determined Either undock or insert an appropriate adapter Strike the F1 key to shutdown The AC adapter may be installed incorrectly or the AC adapter or docking station may be defective Your system automatically power off because it became warmer than expected this may have been caused by operating or storing the system in an environment where the ambient temperature is too high or obstructing the air flow from the system fan vents If the problem recurs please call dell support with error code M1004 Contact Dell for assistance see Contacting Dell Processor SSDT data not found operating system power management for mult core processors will be disabled UL circuit tripped the UL trip count is shown below the F3 key message Strike the F3 key to clear the UL counter any other key to continue Run the Dell Diagnostics see Dell Diagnostics Processor microcode update failure the revision of processor in the system is not supported Ensure that the processor you are using is supported by your computer See Specifications in the Setup
67. moving the Keyboard NOTICE Ensure that the display cable and the antenna cables do not get caught beneath the guide tabs on the palm rest 8 Remove the display cable from the system board by pulling on the blue tab next to the display cable connector 9 Carefully remove the display cable by moving it away from the metal and plastic cable guide tabs K NOTE There are five antenna cables attached to the display assembly The three shorter cables black white and gray are connected to the top of the system board the two longer cables gray black and white gray are threaded down through a hole in the system board to the WLAN WWAN compartment at the bottom of the computer 10 Turn the computer upside down 11 Remove the WLAN WWAN cover and loosen the two antenna cables by moving them out of the cable guides 12 Slide the two antenna cables through the hole in the palm rest 13 Turn the computer rightside up 14 Disconnect the three antenna cables from the radio switch board The display antenna cables gray white and black are situated in vertical formation on the upper right side of the radio switch board 15 Lift the display and cables away from the computer display cable display Replacing the Display Assembly K NOTE This procedure assumes that you have completed the removal procedure first 1 Thread the two longer antenna cables through the hole in the system board located just below the radio switch boar
68. nd connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services at the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countries only sales_canada dell com Canada only Anonymous file transfer protocol FTP ftp dell com log in as user anonymous and use your e mail address as your password AutoTech Service Dell s automated support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For the telephone number to call for your region see Conta
69. nformation the following location www dell com regulatory_ compliance Ergonomics information ia rae j End User License Agreement Service Manual How to remove and replace parts How to configure system settings The Service Manual for your computer can be found at support dell com How to troubleshoot and solve problems Dell Technology Guide About your operating system Using and maintaining devices The Dell Technology Guide is available at support dell com Understanding technologies such as RAID Internet Bluetooth wireless technology e mail networking and more Provides your operating system product key Microsoft Windows License Labe Your Microsoft Windows License is located on your computer Back to Contents Page Back to Contents Page Hard Drive Dell Latitude E4300 Service Manual Removing the Hard Drive Replacing the Hard Drive K NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell Removing the Hard Drive A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance A CAUTI ON Do not touch the metal housing of the hard drive if you remove the hard drive from the computer while the drive is hot NOTI CE To prev
70. nnected to the same electrical outlet Printer Problems CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance K NOTE If you need technical assistance for your printer contact the printer s manufacturer Check the printer documentation See the printer documentation for setup and troubleshooting information Ensure that the printer is turned on Check the printer cable connections 1 See the printer documentation for cable connection information Ensure that the printer cables are securely connected to the printer and the computer Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Verify that the printer is recognized by Windows Windows Vista Click Start Control Panel Hardware and Sound gt Printer 1 2 Ifthe printer is listed right click the printer icon 3 Click Properties and click Ports 4 Adjust the settings as needed Windows XP 1 Click Start gt Control Panel Printers and Other Hardware View installed printers or fax printers 2 Ifthe printer is listed right click the printer icon 3 Click Properties Ports For a parallel printer ensure that the Print to the following port s setting is LPT1 Printer Port For a
71. of the Num Lock Caps Lock and Scroll Lock features If the computer starts without error the lights flash and then turn off If the computer malfunctions however you can use the status of the lights to help identify the problem K NOTE After the computer completes POST the Num Lock light may remain on depending on your BIOS settings For more information on using the system setup program see the Dell Technology Guide on your computer or at support dell com Diagnostic Light Codes During POST To troubleshoot a problem with your computer read the sequence of the keyboard status lights in order from left to right Num Lock Caps Lock and then Scroll Lock If the computer malfunctions the individual lights display a status of either On o Off or Flashing Problem Description No memory modules are detected Memory modules are detected but a memory failure has occurred System board failure has occurred A possible processor failure has occurred A possible LCD failure has occurred A possible keyboard failure has occurred System Messages Suggested Resolution If two or more memory modules are installed remove the modules see Removing a Memory Module then reinstall one module see Replacing a Memory Module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a fa
72. omputer to the radio switch board 1 black cable from Latitude ON card 2 grey cable from Latitude ON card black WLAN antenna from LCD 4 grey WLAN antenna from LCD white WLAN antenna from LCD 6 white relay cable to WLAN card grey relay cable to WLAN card fa black relay cable to WLAN card 5 Replace the palm rest see Replacing the Palm Rest 6 Replace the display assembly see Replacing the Display Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Replace the LED dashboard cover see Replacing the LED Dashboard Cover 9 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Speaker Assembly and Hal Sensor Board Dell Latitude E4300 Service Manual Removing the Speaker Assembly Replacing the Speaker Assembly Removing the Hal Sensor Board Replacing the Hal Sensor Board Removing the Speaker Assembly A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Remove the
73. or additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE Ensure that the touch pad cable and the speaker cable are properly routed before snapping the palm rest into place K NOTE This procedure assumes that you have completed the removal procedure first 1 Carefully reconnect the seven cables connecting the palm rest to the system board 2 Align the palm rest with the computer base and gently snap it into place 3 Replace the five M2 5 x 5 mm screws and five M2 5 x 8 mm screws to the top of the palm rest 4 Replace the two M2 x 3 mm screws and two M2 5 x 8 screws to the bottom of the computer 5 Replace the display assembly see Replacing the Display Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the LED dashboard cover see Replacing the LED Dashboard Cover 8 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Radio Switch Board Dell Latitude E4300 Service Manual Removing the Radio Switch Board Replacing the Radio Switch Board CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Removing the Radio Switch Board
74. ou have completed the left I O card removal procedure first 1 Reseat the I O card aligning the connectors with their respective ports on the left side of the computer base 2 Replace the M2 5 x 5 mm screw to secure the left I O card to the computer base 3 Replace the DC power cable assembly see Replacing the DC in Power Assembly Replacing the System Board Assembly CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance K NOTE This procedure assumes that you have completed the removal procedure first NOTE If you are installing a new system board the system board kit may or may not include a separate BIOS chip If the kit includes a separate BIOS chip you must install it on the system board before you boot the system 1 Insert the right side of the system board into the computer base at an angle until the connectors on the system board are aligned with the holes on the computer base and then carefully lower the system board into place 2 Replace the four M2 5 x 5 screws and three M2 x 4 mm screws on the system board 3 Reconnect the coin cell battery connector from the bottom side of the computer 4 Replace the palm rest see Replacing the Palm Rest 5 Replace the optical drive see Replacing the Optical Drive 6
75. puter read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Check the network cable connector Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the network jack Check the network lights on the back of the computer If the link integrity light is off no network communication is occurring Replace the network cable Restart the computer and log on to the network again Check your network settings Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning Run the Hardware Troubleshooter See Hardware Troubleshooter Power Problems CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance If the power light is green and the computer is not responding See Diagnostic Lights If the power light is blinking green The computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resume normal operation If the power light is off The computer is either turned off or is not receiving
76. r management modes Hard drive problems Run Check Disk Windows Vista 1 Click Start and click Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 4 Follow the instructions on the screen Windows XP 1 Click Start and click My Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now 4 Click Scan for and attempt recovery of bad sectors and click Start E Mail and I nternet Problems CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance Check the Microsoft Outlook Express security settings If you cannot open your e mail attachments 1 In Outlook Express click Tools gt Options Security 2 Click Do not allow attachments to remove the checkmark as needed Ensure that you are connected to the I nternet Ensure that you have subscribed to an Internet provider With the Outlook Express e mail program open click File If Work Offline has a checkmark next to it click the checkmark to remove it and connect to the Internet For help contact your Internet service provider Error Messages CAUTI O
77. r Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard see Removing the Keyboard 4 Remove the display assembly see Removing the Display Assembly 5 Remove the palm rest see Removing the Palm Rest 6 Disconnect the fan connector from the system board 7 Remove the M2 5 x 5 mm screw securing the fan to the computer base 8 Using the tab on the left side of the fan lift the fan up at an angle to remove it 1 fan connector 2 fan alms xmms Replacing the System Fan K NOTE This procedure assumes that you have completed the removal procedure first 1 Reseat the fan in the computer base aligning the screws hole in the fan with the screw hole in the computer base 2 Install the M2 5 x 5 mm screw to secure the fan 3 Reconnect the fan connector to the system board connector 4 Replace the palm rest see Replacing the Palm Rest 5 Replace the display assembly see Replacing the Display Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the LED dashboard cover see Replacing the LED Dashboard Cover 8 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Finding Information Dell Latitude E4300 Service Manual K NOTE Some features or media may be optional and may not ship with your computer Some features or media may no
78. rks and trade names other than its own July 2008 Rev A00 Model PP13S Back to Contents Page Back to Contents Page Troubleshooting Dell Latitude E4300 Service Manual Tools Dell Diagnostics Solving Problems Dell Technical Update Service Dell Support Utility A CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance A CAUTI ON Always unplug your computer from the electrical outlet before opening the cover Tools Power Lights The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states 1 Ifthe power light is green and the computer is not responding see Diagnostic Lights If the power light is blinking green the computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resume normal operation If the power light is off the computer is either turned off or is not receiving power o Reseat the power cable into both the power connector on the back of the computer and the electrical outlet o If the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on o Bypass power protection devices power strips an
79. sible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference Run the speaker diagnostics Run the Hardware Troubleshooter See Hardware Troubleshooter No sound from headphones Check the headphone cable connection Ensure that the headphone cable is securely inserted into the headphone connector see Front View in the Setup and Quick Reference Guide Adjust the Windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Touch Pad or Mouse Problems Check the touch pad settings 1 Click Start Control Panel Printers and Other Hardware gt Mouse 2 Try adjusting the settings Check the mouse cable Shut down the computer Disconnect the mouse cable check it for damage and firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer To verify that the problem is with the mouse check the touch pad 1 Shut down the computer 2 Disconnect the mouse 3 Turn on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective Check the system setup program settings Verify that the system setup program lists the correct device for the pointing device option
80. ss otherwise authorized by Macrovision Corporation Information in this document is subject to change without notice 2008 2009 Dell Inc All rights reserved Reproduction of this material in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Latitude and Latitude On are trademarks of Dell Inc Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Microsoft Windows Windows Vista Outlook and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own September 2009 Rev A03 Back to Contents Page Before Working on Your Computer Dell Latitude E4300 Service Manual Recommended Tools What You Need to Know For Your Safety After Working on Your Computer This document provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that You have performed the steps in this section You have read the safety information that shipped with your computer When replacing a component you ha
81. support information software updates and health scans of your computing environment Accessing the Dell Support Utility Access the Dell Support Utility from the K icon on the taskbar or from the Start menu If the Dell Support icon does not appear in your taskbar 1 Click Start gt All Programs gt Dell Support gt Dell Support Settings 2 Ensure that the Show icon on the taskbar option is checked K NOTE If the Dell Support Utility is not available from the Start menu go to support dell com and download the software The Dell Support Utility is customized for your computing environment The K icon in the taskbar functions differently when you click double click or right click the icon Clicking the Dell Support I con Click or right click the K icon to perform the following tasks 1 Check your computing environment View the Dell Support Utility settings Access the help file for the Dell Support Utility View frequently asked questions Learn more about the Dell Support Utility Turn the Dell Support Utility off Double Clicking the Dell Support Icon Double click the K icon to manually check your computing environment view frequently asked questions access the help file for the Dell Support Utility and view Dell Support settings For more information about the Dell Support Utility click the question mark at the top of the Dell Support screen Back to Contents Page Back to Cont
82. t www dell com regulatory_compliance 1 Follow the instructions in What You Need to Know For Your Safety 2 Open the display as far as it will go 3 Insert a plastic scribe into the notch on the right side of the LED dashboard cover beside the power button and carefully pry it up to loosen the LED dashboard cover 4 Remove the LED dashboard cover Replacing the LED Dashboard Cover A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance K NOTE This procedure assumes that you have completed the removal procedure first 1 Slide the left end of the LED dashboard into place and then gently apply pressure to seat the tabs 2 Moving to the right apply pressure along the LED dashboard cover to seat the tabs 3 Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page Memory Dell Latitude E4300 Service Manual o Removing a Memory Module Replacing a Memory Module Verifying Memory Capacity You can increase your computer memory by installing memory modules on the system board See Specifications in your Setup and Quick Reference Guide for information on the memory supported by your computer Install only memory modules that are intended for your comput
83. t be available in certain countries K NOTE Additional information may ship with your computer Document Media Label Contents Service Tag Express Service Code Use the Service Tag to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when The Service Tag Express Service Code is located on your computer M contacting support NOTE Your Service Tag Express Service Code is located on your computer Drivers and Utilities Media A diagnostic program for your computer Drivers for your computer The Drivers and Utilities media is a CD or DVD that may have shipped with your computer NOTE Drivers and documentation updates can be found at support dell com Notebook System Software NSS Readme files NOTE Readme files may be included on your media to provide last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Operating System Media Reinstall your operating system The Operating System media is a CD or DVD that may have shipped with your computer Safety Regulatory Warranty and Support Documentation Warranty information Terms and Conditions U S only This type of information may have shipped with your computer For additional Safety instructions regulatory information see the Regulatory Compliance Homepage on www dell com at Regulatory i
84. tand alone memory test Test System Run system diagnostics Exit Exit the diagnostics Press lt Tab gt to select the test you want to run and then press lt Enter gt NOTE It is recommended that you select Test System to run a complete test on your computer Selecting Test Memory initiates the extended memory test which can take up to thirty minutes or more to complete When the test completes record the test results and then press any key to return to this menu After Test System is selected the following menu appears Option Express Test Performs a quick test of devices in the system This typically can take 10 to 20 minutes NOTE The Express Test requires no interaction on your part Run Express Test first to increase the possibility of tracing a problem quickly Extended Test Performs a thorough check of devices in the system This typically can take an hour or more NOTE The Extended Test periodically requires your input to answer specific questions Custom Test Use to test a specific device or customize the tests to be run Symptom Tree This option allows you to select tests based on a symptom of the problem you are having This option lists the most common symptoms K NOTE It is recommended that you select Extended Test to perform a more thorough check of devices in the computer For any problem encountered during a test a message appears with an error code and a description of the pro
85. ter all tests have completed close the test window to return to the Dell Diagnostics Main Menu 7 Close the Main Menu window to exit the Dell Diagnostics and restart the computer Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics enter the system setup program to review your computer s configuration information and ensure that the device you want to test is displayed in the system setup program and is active For information on using the system setup program see the Dell Technology Guide on your computer or at support dell com 1 Insert the Drivers and Utilities media into the optical drive 2 Restart your computer 3 When the DELL logo appears press lt F12 gt immediately NOTE Keyboard failure may result when a key is held down for extended periods of time To avoid possible keyboard failure press and release lt F12 gt in even intervals to open the Boot Device Menu If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 4 When the boot device list appears use the up or down arrow keys to highlight CD DVD CD RW Drive then press lt Enter gt NOTE Using the one time boot menu changes the boot sequence for the current boot only Upon restart the computer boots according to the boot sequence specified in the system setup program 5 Press any key to confirm
86. the bezel to the hard drive with the M3 x 3 mm screw 2 Slide the hard drive into the hard drive connector until the drive is fully seated 3 Replace the two M3 x 3 mm screws securing the hard drive 4 Follow the instructions in After Working on Your Computer 5 Start your computer 6 Install the operating system drivers and utilities for your computer as needed For more information see the Setup and Quick Reference Guide that shipped with your computer or on support dell com Back to Contents Page Back to Contents Page Getting Help Dell Latitude E4300 Service Manual Obtaining Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Obtaining Assistance CAUTION If you need to remove the computer cover first disconnect the computer power and modem cables from all electrical outlets Follow the safety instructions that shipped with your computer If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Troubleshooting for information and procedures that pertain to the problem your computer is experiencing 2 See Dell Diagnostics for procedures on how to run Dell Diagnostics 3 Fill out the Diagnostics Checklist 4 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and trou
87. the device is properly connected If an error message appears on the screen write down the exact message This message may help support personnel diagnose and fix the problem s If an error message occurs in a program see the program s documentation NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Battery Problems CAUTION There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Drive Problems CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Ensure that Microsoft Windows Recognizes the drive Windows Vista 1 Click the Windows Vista Start button and click Computer Windows XP Click Start and click My Computer If the drive is not listed perform a full scan with your antivirus softw
88. tion see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance Your computer supports a Wireless Wide Area Network WWAN card If you ordered a WWAN card with your computer the card is already installed Removing a WWAN Card 1 Follow the instructions in What You Need to Know For Your Safety 2 Close the display and turn the computer upside down 3 Loosen the captive screw on the WLAN WWAN cover 4 Remove the WLAN WWAN cover 5 Disconnect the antenna cables from the WWAN card 1 l antenna cable connectors 2 l 2 l WWAN card 6 Remove the M2 x 3 mm screw securing the WWAN card The card pops up to a 30 degree angle al l WWAN cara 2 M2 x 3 mm screw 7 Slide the WWAN card out of its connector Replacing a WWAN Card NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card NOTI CE To avoid damage to the WWAN card ensure the cables are not under the card when you click the card into place NOTICE Install the WWAN card into the compartment shown in the above photograph Do not install it in any other location 1 Slide the WWAN card into the connector at a 30 degree angle 2 Press the card down onto the alignment post and hold in position 3 Replace the M2 x 3 mm screw to secure the card 4 Connect the white antenn
89. torage specification Operating Storage Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft 15 2 to 3048 m 50 to 10 000 ft Storage Back to Contents Page Back to Contents Page System Board Dell Latitude E4300 Service Manual Removing the System Board Assembly Removing the Right I O Card Replacing the Right I O Card Removing the Left I O Card Replacing the Left I O Card Replacing the System Board Assembly The system board s BIOS chip contains the Service Tag number which is also visible on a barcode label on the bottom of the computer The replacement kit for the system board includes media that provides a utility for transferring the Service Tag to the replacement system board Removing the System Board Assembly CAUTION Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_ compliance 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the hard drive see Replacing the Hard Drive 3 Remove the LED dashboard cover see Removing the LED Dashboard Cover 4 Remove the keyboard see Removing the Keyboard 5 Remove the display assembly see Removing the Display Assembly 6 Remove the palm rest see Removing the Palm Rest
90. ulty module or reinstalled all modules without error If available install working memory of the same type into your computer see Memory If the problem persists contact Dell see Contacting Dell If two or more memory modules are installed remove the modules see Removing a Memory Module then reinstall one module see Replacing a Memory Module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If available install working memory of the same type into your computer see Memory If the problem persists contact Dell see Contacting Dell Contact Dell see Contacting Dell The processor is attached to the system board Reseat the system board see System Board If the problem persists contact Dell see Contacting Dell Reseat the LCD cable see Display Assembly If the problem persists contact Dell see Contacting Dell Reseat the keyboard see Keyboard If available connect an external keyboard If the problem persists contact Dell see Contacting Dell NOTE If the message you received is not listed in the table see the documentation for either the operating system or the program that was running when the message appeared Decreasing available memory See Lockups and Software Problems Error 8602 Auxiliary device failure verif
91. ve already removed the original if installed K NOTE The color of your computer and certain components may appear differently than shown in this document Recommended Tools The procedures in this document may require the following tools 1 Small flat blade screwdriver Phillips screwdriver 1 Small plastic scribe Flash BIOS update see the Dell Support website at support dell com What You Need to Know For Your Safety Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety A CAUTI ON Before working inside the computer read the safety information that shipped with the computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance A CAUTI ON Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTI CE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTI CE Handle components and cards w
92. ve completed the removal procedure first 1 10 1 Reseat the processor thermal cooling assembly on the underside of the system board In consecutive order tighten the four captive screws labeled 1 through 4 Replace the system board see Replacing the System Board Assembly Replace the optical drive see Replacing the Optical Drive Replace the system fan see Replacing the System Fan Replace the palm rest see Replacing the Palm Rest Replace the display assembly see Replacing the Display Assembly Replace the keyboard see Replacing the Keyboard Replace the LED dashboard cover see Replacing the LED Dashboard Cover Replace the hard drive see Replacing the Hard Drive Follow the instructions in After Working on Your Computer Back to Contents Page Back to Contents Page DC in Power Assembly Dell Latitude E4300 Service Manual o Removing the DC In Power Assembly Replacing the DC in Power Assembly Removing the DC In Power Assembly CAUTI ON Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the LED dashboard cover see Removing the LED Dashboard Cover 3 Remove the keyboard
93. ver and rotate it forward 1 LCD flex cable connector 2 l display pane 7 Use the pull tab to disconnect the LCD flex cable connector from the inverter connector Replacing the Display Panel K NOTE This procedure assumes that you have completed the removal procedure first 1 Reconnect the LCD flex cable connector to the inverter connector 2 Replace the display panel inside the display back cover 3 Replace each display panel bracket one on each side of the panel and then secure it by replacing the two M2 x 3 mm screws 4 Replace the display bezel see Replacing the Display Bezel 5 Replace the display assembly see Replacing the Display Assembly 6 Follow the instructions in After Working on Your Computer Replacing the Display Hinges K NOTE This procedure assumes that you have completed the removal procedure first 1 Re thread the display cables through the hinges 2 Reseat the hinges and then replace the four M2 5 x 5 mm screws two per side that secure the display hinges to the display cover 3 Replace the display bezel see Replacing the Display Bezel 4 Replace the display assembly see Replacing the Display Assembly 5 Follow the instructions in After Working on Your Computer Removing the LCD Cable 1 Follow the instructions in What You Need to Know For Your Safety 2 Remove the display assembly see Removing the Display Assembly 3
94. y Wizard Windows Vista The Program Compatibility Wizard configures a program so that it runs in an environment similar to non Windows Vista operating system environments 1 Click Start Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen Windows XP The Program Compatibility Wizard configures a program so that it runs in an environment similar to non XP operating system environments 1 Click Start gt All Programs gt Accessories gt Program Compatibility Wizard Next 2 Follow the instructions on the screen A solid blue screen appears Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer Other software problems Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program
95. y that mouse and keyboard are securely attached to correct connectors Flash part write protected error Contact Dell see Contacting Dell Gate A20 failure See Lockups and Software Problems Invalid configuration information please run setup program Enter the system setup program and change system setup options to correct the configuration error For more information on using the system setup program see the Dell Technology Guide on your computer or at support dell com Keyboard failure Keyboard failure or keyboard cable loose see Keyboard Memory address line failure at address read value expecting value See Lockups and Software Problems Memory double word logic failure at address read value expecting value See Lockups and Software Problems Memory odd even logic failure at address read value expecting value See Lockups and Software Problems Memory write read failure at address read value expecting value See Lockups and Software Problems Memory size in cmos invalid See Lockups and Software Problems No boot device available strike F1 to retry boot F2 for setup utility Press F5 to run onboard diagnostics The system cannot detect a bootable device or partition o If the floppy drive is your boot device ensure that the drive is installed properly and that a bootable floppy disk is in the drive o If the hard drive is your boot device ensure that the

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