Ice Pro™ DB1000 Series Automatic Ice Bagging and Dispensing
Contents
1. OPERATOR INTERFACE PBS di PB6 TIMED MODE PB3 N BAG OPEN INCREASE TIMED MODE START STOP START STOP 6 0 ey 4 MANUAL LED1 PMEDIMODE STARTISTOP BLOWER MOTOR ON INDICATOR DECREASE PB2 TIMED MODE STOP DB1000SA 2 mee E 46 BLK i 1 7 1 SEE SES ER SE a IK UPPER OPERATOR CONSOLE BOX DB1000 START STOP V _ CONTROL BOARD i o BLOWER MOTOR 33 SA VERSION i B 2 s 1 J i 20000 BLOWER AUGER AUG UPPER LOWER FOOT im MOTOR 650 COM 1000 AGIT AGIT650 SWITCH z o edel 92 SS zii wo 5 i i 4 948 S9 515 5 ol le 63 GRN YEL 166 GRN VEL Fuses 8 18 PE i i 1AMP FUSE 7 Si 62WHT 65 1 E D 5 1 2 o 48 IG N I el S 26 5 og n 1 Noa XA WINDOW SWITCH 8 R le EPA NM aD ez 9 Ze eg 4 mm ERE2. Description Bearing agitator support Kit shaft seal agitator includes 00110338 Gasket tube seal auger Kit tube seal auger includes 00102061 00110346 Base seal 6 00 Seal agitator Collar seal 80500 Hardware mounting shaft seal set of 4 9 m Hardware mounting tube seal set of 6 21 22 DB1000 SA DB1000 Reference Description DB1000 SA Control board Serial above D51557 00924597 Control board green display before Serial D51558 00104521 Control board red display obsolete Use retrofit kit 00129833 below Terminal strip 00110411 Membrane switch 00902270 Label green display before Serial 051558 00106054 Fuse holder 208915 Cover console green display includes 00106054 00129858 Fuse 1 4 amp 208825 208826 Retrofit kit control board green display includes 00129858 00104521 00105429 00129833 00101212 oor 1 before Serial D51558 Tomoe p swesat 7792 p RsemMe mee 23 801 Church Lane Easton 18040 USA Toll free 877 612 5086 1 610 252 7301 6 00109710810 Innovative solutions inspired by ice www follettice com 03 2
3. Fig 19 1 Lift stand up and out of receiving slots on dispenser base Fig 19 2 eU SUA Ue Um ua t Um p 14 Service Agitator removal 1 Remove all ice from dispenser Disconnect power to dispenser and icemaker Remove window from upper ice storage section Remove connection pin from left side of agitator bar Fig 20 Move agitator bar toward left dispenser wall Fig 21 1 while pulling out the right side from bearing Fig 21 2 Push right side of agitator bar toward rear right corner of bin Fig 22 1 while pulling out the left side from the drive shaft Fig 22 2 Position pin end of agitator in window frame and spiral clockwise out opening Fig 23 15 Fig 20 12 Fig 21 Wiring diagram DB1000 ICE PRO SCHEMATIC DB1000SA ICE PRO SCHEMATIC
4. 11 Exterior care ce DEO SETE VEL ESBEN 11 Interior E tee eee 11 Semi annual cleaning EEUU 11 Operation DE 12 How the dispenser works mene 12 System overview eene eene nen 12 Control Pueblo eon to 13 Bag pins installing WICKETS ott ettet o eto etie 14 Adjusting bag stand height PEEL 14 Using Totes 9 2 14 Using SmartCART or other mobile ice storage devices 14 Removing bag stand 14 15 Agitator FOMOV all 15 Wiring diagram M 16 Troubleshooting guide 17 Replacement parts MOS 18 Welcome to Follett Follett ice dispensers enjoy a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this dispenser delivers that same degree of service we ask that you take a moment to review this manual before beginning the installation of the dispenser Should you have any questions or require technical help at any point please call our technical service group 877 612 5086 or 1 610 252 7301 Before you begin After uncrat
5. FOOT SU 2 SWITCH B a LOWERCONTROLBOX pags Cl zl Ix i E A 32 BLK TO J21 2 1 8 3IBIKTO 2M gt J22 2 WHT ma 3 ges i 8 BLK J22 1 H WY ny i e 1 5 uud rel EB XX AUGER n AGITATOR i T U U HH CONTROL T CONTROL i il pr i I zn FUSE a BLOCK 1 10 i EET 14WHT I FA 12BLK i F4 10A 1 i Pau 13WHT Uo 12 i eM H a f Zlg TBK IR nl il ALS TA nb 54 RP E als 2 a gii B Islets fe BaD 5 5 Sage EE d c MAIN i POWER 7 glg als 2 SWITCH i slg EE ER A A4 amp AUGER g AGITATOR EEEL MOTOR LE MOTOR D Lt Tt T7 z L1 T1 T7 z 4 DE gl iM NEMA 6 15 10 240VAC 13 7379 12 72 78 INPUT 16 Before calling for service 1 Check that ice is in the dispenser and that congealed cubes are not causing a jam 2 Check that circuit breaker and switches are in ON position 3 Checkthat window is on securely If ajar dispenser will not operate 4 Checkthat all drains are clear Troubleshooting guide Symptom Ice does not dispense Bags tear off pins during filling Possible cause No ice in bin Dispense switch not closing Foot pedal not closing Auger motor not operating Agitator motor not operating Both auger motor amp agitator motor no
6. lever to down position Fig 16 1 2 Transfer bags from wicket to bag pins by removing cardboard backing and sliding 15 to 20 bags onto pins at a time until posts are full Fig 16 2 3 Return chute lever to up position Fig 17 Adjusting bag stand height Model DB1000SA only The bag stand platform may be raised or lowered to accommodate multiple bag sizes Fig 18 The bottom of bags should touch platform when adjustment is complete 1 Lift bag stand platform up and out of receiving slot on bag stand base 2 Insert bag stand platform in and down into desired receiving slot on bag stand base Using Totes or other containers The bag stand platform can accommodate containers of up to 29 5 750mm high 1 Adjust bag stand height per instructions above 2 Position chute lever in down position Fig 16 1 3 Place container below dispense chute 4 Press START Using SmartCART or other mobile ice storage devices The bag stand platform must be removed to correctly position SmartCART under chute 1 Remove bag stand per instructions below 2 Position chute lever in down position 3 Roll SmartCART under dispense chute 4 Press START ee on Um Ua t Um t end Removing bag stand Model DB1000SA only 1 Lift bag stand platform up and out of receiving slots on bag stand base
7. 100SA includes 250 bags 1 Begin using the bags by locating the bagger starter kit and following the the instructions for bag wicket on page 10 2 Follett recommends ordering new replacement bags immediately and confirming delivery date Bag stand The bag stand platform may be raised or lowered to accommodate multiple bag sizes Fig 13 The bottom of bags should touch platform when adjustment is complete 1 Lift bag stand platform up and out of receiving slot on bag stand base 2 Insert bag stand platform in and down into next receiving slot above bottom of bag Dispense duration model DB1000SA only In timed mode the dispense duration dial of the control panel adjusts the length of time the unit dispenses ice pau 1 Rotate dial clockwise to lengthen dispense duration Rotate counterclockwise to shorten dispense duration 2 Verify timed mode is selected 3 Press start button to test length of duration Adjust as necessary 10 Review operation procedures with appropriate operations person Give manual to appropriate operations person Cleaning and sanitizing Solution A Cleaning solution Combine 1 oz 30ml bleach with 2 gal 8L hot water or use an equivalent sanitizer and mix for 200 ppm Solution B Sanitizing solution Combine 1 4 oz 7ml bleach with 2 gal 8L hot water or use an equivalent san
8. Ice Pro DB1000 Series Automatic Ice Bagging and Dispensing System Order parts online Sie ala Installation Operation and Service Manual serial numbers above D51557 Following installation please forward this manual to the appropriate operations person BOL ZEFF 801 Church Lane Easton 18040 USA Toll free 877 612 5086 1 610 252 7301 UL 0 Innovative solutions inspired by ice www follettice com ORO 00109710R10 Table of contents Welcome to Follett Corporation MGR DARIN RUMP IUE LIA IM SPICE MAINE 3 Important cautions 3 Specifications MM 4 Writ eal At OW hr TTE T DE 6 Door entry nU E DL 6 Locating ERE 9 Leg extension ACCESSOLSY eee eee 9 Leveling SEEDEDE 9 Utility ET 9 Foot pedal eee eee 9 Bag WICK GT t E 10 Sanitize E oat ads iquam ees 10 cde 10 gt gt ker 10 Cleaning and sanitizing OE
9. N MOTOR J23 T amp S 4 AUGER MOTOR J24 4 4 3 Remove control panel cover by lifting and detaching hook and loop tape Fig 3 1 4 Remove lower cover with two thumbscrews one from each side Fig 3 2 Remove transfer case with two latches Fig 4 1 Remove ice deflection plate by lifting up Fig 4 2 Remove auger by lifting up Fig 4 3 Remove auger tube by lifting up Note position of locating slot on lower end for reinstallation Fig 4 4 9 Remove blower duct by loosening thumb screw rotating clip Fig 5 1 and lifting up Fig 5 2 10 Remove control box fan motor mounting assembly with two screws Fig 6 aS Peck KA WO Fig 6 11 Remove auger motor bracket with 8 screws Fig 7 Fig 7 12 Remove bag pin bracket with two thumbscrews Fig 7 13 The unit s width may be further reduced by removing the upper Fig 8 ice storage section Fig 8 This reduces unit width by 1 75 45mm to an overall width of 34 864mm a Remove window b Pull window interlock switch cable through wire trough in upper right corner of base Fig 8 1 Cut tie wrap d Release latch from each side of ice storage section Fig 8 2 e Lift upper ice storage section from base Note Reinstallation of auger tube requires locating slo
10. ing and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment Following is an explanation of the different model numbers in the DB1000 series DB1000SA gm SA Semi Automatic ice dispensing and bagging 1000 1000 Ibs maximum bin capacity DB Dispensing bin 220 60 Hz EDB Dispensing bin 230 50 Hz N Important cautions Storage area of dispenser contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Ice is slippery Maintain counters and floors around dispenser in a clean and ice free condition Ice is food Follow recommended cleaning instructions to maintain cleanliness of delivered ice Should local codes require a hard wired connection and or shielded wiring eliminate the cord s and plug s and follow the appropriate wiring diagram Dispenser can accommodate most cube cubelet ices up to 1 square Crushed flake or nugget ice cannot be used Use of these ices can jam dispenser and void warranty For questions about ice compatibility call Follett s customer service group t
11. itizer and mix for 50 ppm Cleaning brush A cleaning brush is included with the Ice Pro it should be mounted for easy access on either side of the bin in the bracket provided Exterior care The stainless steel exterior of the bin can be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner amp Polish or equivalent Interior care The polyethylene liner should be cleaned and sanitized periodically with cleaning solution prescribed below Recommended semi annual cleaning every 6 months 1 Disconnect power from ice machine and dispenser 2 Remove all ice from storage area 3 Remove ice storage window Fig 14 1 4 Remove control panel cover by lifting and detaching latch and loop tape Fig 14 2 5 Remove transfer case with two latches Fig 15 1 6 Remove ice deflection plate by lifting up Fig 15 2 7 Remove auger by lifting up Fig 15 3 8 Remove auger tube by lifting up Note position of locating slot on lower end for reinstallation Fig 15 4 9 Remove blower duct by loosening thumb screw rotating clip and lifting up Fig 15 5 10 Remove ice chute assembly Fig 15 6 11 Remove drain pan from bag stand Fig 15 7 12 Clean all components and bin storage surfaces with supplied brush and Solution A Rinse thoroughly with clean water Sanitize all components and bin storage surfaces with Solution B 13 Pour a solution of one 80z 237m
12. l household bleach mixed with one gallon 3 8L hot water into drain to help prevent algae growth in drain lines 11 Operation How the dispenser works Follett s Ice Pro bagging and dispensing system is available in manual or semi automatic ice dispensing and bagging configurations The semi automatic model includes a blower to puff bags open for high volume hands free dispensing bag holder pins for use with wicketed bags and programmable dispense timer Ice is stored above a dispense auger in the dispenser storage area An automatic agitation cycle keeps the ice from congealing by periodically activating the agitator When the start button is pressed the dispense motor is activated This causes the auger assembly in the storage area to move ice to the dispense chute where it drops by gravity into a container System overview Window locks Prevents unintended access to ice storage area Window interlock switches Shuts unit off when window is removed Chute lever Positions chute lever in up position A when bagging or down position B to load containers or carts Foot pedal Starts dispensing in manual mode Use for topping off bags and containers in timed mode Bag pins DB1000SA only Bags must be placed behind rear stainless chute Move chute lever to down position B Transfer bags from wicket to bag pins by removing cardboard backing and sliding bags onto pins Return ch
13. l 6 5 166mm leg extension kit may be purchased to allow for up to 36 915mm high carts and bags up to 40 Ibs 18kg and 33 85 860mm high Bag pins Bag pins may be adjusted to accommodate bag hole centers from 5 127mm to 10 254mm Dimensions and clearances Front view Side view 52 0 45 5 1321mm 1156mm 71 75 1823mm 12 305mm Service Clearance 31 27 35 788mm 695mm max cart max bag 1 gt 22 5 572mm 1 FPT drain 1188mm Notes Special top required for icemakers weighing more than 800 Ibs 364kg Adds an additional 2 125 54mm to height Contact factory Add 2 51mm to depth and 10 Ibs 4 5kg to shipping weight when drain pan accessory used Installation Door Entry Some disassembly may be necessary to gain access through door openings with a width of 34 25 850mm to 45 5 1156mm Note Disassembly is NOT necessary for gaining entry through door openings larger than 45 5 1156mm 1 Remove lower splash panel with four screws Fig 1 1 2 Detach the following plugs from the left side of control box Fig 2 a Window interlock J26 Fig 2 1 b Control J21 Fig 2 2 c PCB power J22 Fig 2 3 1 WINDOW INTERLOCK J26 d Auger motor J24 Fig 2 4 FOOTSWITCH J27 le model DB1000SA only 2 CONTROL J21 3 PCB POWER J22 amp AGITATIO
14. lower duct Check fuses and output power at operator control panel If problems persist after following this basic troubleshooting guide call Follett s technical service department at 877 612 5086 or 610 252 7301 Replacement parts Panel access side 00109751 Latch hopper 00109769 Tensioner includes 00109868 00109777 Bearing includes 00109876 00109785 Sprocket agitator includes 00101048 00109793 Sprocket drive 00109801 Frame outer bearing support includes 2 00109785 2 00109876 00109827 Hardware mounting agitator motor 00109835 Motor agitator includes 00109835 00109843 Leg extension one includes 00104315 00109850 Hardware mounting tensioner set of 2 00109868 Hardware mounting bearing set of 2 00109876 Hardware mounting idler wheel set of 2 00109884 Key coupling drive 00101048 Coupling drive includes 00101048 00105825 Chain 208652 Bushing bronze 00104372 Shim 00104786 Insert leg 00104315 Leg standard includes 00104315 00111021 Not shown Hardware leg mounting set of 4 00109900 18 19 Description Hood dispense Cover dispense includes 00111039 00109918 00109926 Bag stand includes 2 00104299 Drain pan 00109934 00925503 Handle insert Panel access front includes 00104299 00104299 00109959 Chute outer dispen
15. oll free at 877 612 5086 or 1 610 252 7301 Always disconnect power before cleaning or servicing the dispenser Failure to remove all sanitizer may result in health hazard Specifications Electrical Each icemaker and dispenser requires separate circuit Equipment ground required Standard electrical 220V 60Hz 1 phase Max fuse 5 amps 15 amp circuit Cord and plug provided Plumbing Drain 1 PVC FPT for hopper drain Note Drains should be hard piped and insulated Maintain at least 1 4 per foot 1cm per 31cm run slope on drain line run Clearance and access information Door entry Installation sites must have an unobstructed path to installation location with door openings no less than 34 25 870mm Service Clearance A minimum of 12 305mm to left of unit is necessary for service Ice type Dispenser can accommodate most cube cubelet ices up to 1 square Crushed flake or nugget ice cannot be used Use of these ices can jam dispenser and void warranty For questions about ice compatibility call Follett s technical service group toll free at 877 612 5086 or 1 610 252 7301 Icemaker weight limit Icemaker s mounted on thin top may not exceed 800 Ibs 364kg Icemaker s mounted on thick top may not exceed 1300 Ibs 590kg Container sizes Standard unit accommodates bag sizes up to 20 Ibs 9kg 27 35 696mm Standard dispense chute compatible with carts and containers up to 29 5 750mm high Optiona
16. se Bracket bag hanger includes 2 208626 2 208940 2 500915 00109967 00109975 Chute inner dispense Actuator chute includes 00111062 00109983 Duct blower includes 00111070 Panel access side 00109991 00110007 Fitting drain Motor auger includes 00110080 00109751 00110023 Blower Shaft pivot inner chute includes 2 00111070 00110031 00110049 Bracket blower control box Bracket auger drive includes 00110304 00110056 00110064 Bag stand extended includes 2 00104299 00110072 00111054 Cotter pin 208892 Mounting hardware air duct 00111070 Pin bag support 208626 Mounting hardware dispense cover 00111039 Not shown Thumbscrew 500915 T nut 208940 Hardware mounting auger motor set of 4 00110080 Not shown Not shown Collar dispense feed 00102970 Screw Nylok 8 required 208755 Description Tube auger 00100958 Auger 208816 Deflector ice 00110106 Plate lower auger drive 00110114 Plate cover auger drive 00110122 Chain auger drive 208935 Latch auger drive 00110148 Coupling auger motor 00110155 Transmission auger drive includes 00110114 00110122 00110130 00110155 00110171 00110163 Tensioner auger chain 00110171 Agitator lower includes 00110262 00110189 Agitator upper includes 00110262 00110197 13 Bearing auger includes 00110296 Bearing agitator includes 00110270
17. t be in the 7 o clock position and upper end of auger be flush to auger motor bracket Locating unit A minimum of 12 305mm to the left of the unit must be unobstructed for service clearance see dimensions and clearances Leg extension accessory 1 Raise unit off feet 2 Remove each standard foot channel with four carriage bolts Fig 9 1 3 Remove foot insert and cap insert from standard foot channel 4 Align each accessory extension foot channel to the eight holes of leg 4 Usethe four carriage bolts removed in step 2 and four carriage bolts supplied with leg extension accessory to attach each extension channel to the eight holes of each leg Fig 9 2 6 Place foot insert and cap insert into extension foot channel 5 Verify each leg is in fully retracted position prior to lowering unit on feet 6 Follow leveling instructions below Leveling Leveling the unit is important for the proper operation of any top mounted icemaker The dispenser is shipped with the legs in the fully retracted position Each leg may be adjusted independently by turning clockwise to lower the leg or counterclockwise to raise the leg Utility connections Drain Drain connection is made to the 1 FPT PVC fitting Fig 10 Leave a minimum of 1 4 per foot 1cm per 31cm run slope on drain line run Insulate the entire run length to prevent condensation from forming on outside of drain line Note Avoid excessive tightening force
18. t operating Bag platform not adjusted properly Poor quality bags Solution 1 Check operation of ice maker 2 Check for contract closure 3 Check for contact closure of switch inside foot pedal enclosure 4A Check for power to motor 4B Check for output from corresponding inverter 4C Check fuses and power supply to LI amp L2 of inverter 4D Jump terminals F amp S on inverter If motor runs replace PC board Note Voltage from inverter and auger motor must be tested with an analog meter 5A Check for power to motor 5B Check for output from corresponding inverter 5C Check fuses and power supply to LI amp L2 of inverter 5D Jump terminals F amp S on inverter If motor runs replace PC board Note Voltage from inverter and auger motor must be tested with an analog meter 6A Check that window is in place 6B Check that both window interlock switch are fully depressed 6C Check that interlock relay is energized 1 Adjust bag platform to on notch above where bottom of bag contacts platform 2 Try bags from another supplier More than one bag opens when blower is on Stainless steel chute is not resting against bags kk Move chute lever to up position to locate stainless steel chute in the rear position Bags won t open Blower switch not on Blower duct missing or out of position No power to blower motor Turn blower switch on Reinstall re position b
19. ute lever to up position A 12 Control panel See detailed description on next page Power switch System ON OFF Stand assembly DB1000SA only Drain pan may be removed to empty water or to adjust bag height Stand should support bottom of bag Stand support may be removed for cart filling Control functions Model DB1000SA Semi automatic ice bagging and dispensing system controls 1 Open bag Press to turn on blower 2 Adi Automatically blows dj 3 Dispense ice open one bag at a time t imed dispense duration dispense automaticall Press again to turn blower off Blower Pd Hold Manual to top off automatically turns time 30 seconds bag or fill other containers off after 10 minutes Press Timed once to 1 Open bag 3 Dispense ice Timed Manual FOLLETT Ice Pro dispensing bin Stop Press to stop timed dispense Model DB1000 manual ice dispensing system controls FPOMETT icc Pro Q Start Hold down to dispense Power switch Note Do not turn power OFF during normal operation Turning power OFF disables agitation cycle which may lead to congealed ice and damage to dispenser that may void warranty DO NOT TURN POWER OFF DURING NORMAL OPERATION 13 Bag pin installing wickets Mode DB1000SA only Note Bags must be placed behind rear stainless chute 1 Move chute
20. when connecting to this fitting Note Do not apply excessive heat if any sweating of fittings is necessary Heat conduction through metal may melt threads in plastic drain Electrical Make electrical connections in accordance with local and NEC codes Each icemaker and dispenser requires separate circuit Equipment ground required Standard electrical 220V 60Hz 1 phase Max fuse 5 amps 15 amp circuit Cord and plug provided Foot pedal The foot pedal is installed to the dispenser at the factory Remove packaging and place on floor near bag stand on front of dispenser Fig 10 22 875 582mm Bag wicket Note Bags must be placed behind rear stainless chute 1 Move chute lever to down position Fig 11 1 2 Transfer bags from wicket to bag pins by removing cardboard backing and sliding 15 to 20 bags onto pins at a time until posts are full Fig 11 2 3 Return chute lever to up position Fig 12 Sanitize Follow cleaning and sanitizing instructions Icemaker Follow icemaker manufacturer s recommendations for installation Note lcemaker s mounted on thin top may not exceed 800 Ibs 864kg Icemaker s mounted on thick top may not exceed 1300 Ibs 590kg Adjustments The installer should make the following initial adjustments to ensure proper operation of the dispenser Bagger starter kit DB1000SA models only The Ice Pro model DB
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