SERVICE MANUAL
Contents
1. When logged into PWS you can also find needed information in different folder like Lo cii SS Warr arbe Cheik Latest Upelatcs bn Sumant Library Change Paseword 4 Bika 2100 LEOUEZSST 098 DS Fai SO l l pnEBcd En Downloads Support Library Accessories Battery Tester Common Software Flashing Tools General gt Instructions GONoGo Tester Service Tools Tester Support Wintesla Products Service Manuals Service Bulletins To reduce the server traffic it is recommended to download newest version of huge files like videos Phoenix packages or Service Manuals only once and distribute it internally for further use Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 6 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 4 EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components Colorized components show the different categories See corresponding ITEM CIRCUIT REF in the Spare Parts Service Bulletins on PWS NOL A COVER ASSY 1001 KEYPAD T9 1002 UI SHIELD ASSY_ 1003 Rr KEY A TREE co MODULE 130X130 REC 1006 160 UI MODULE A1 1102 CHASSIS A1 1103 HINGE BODY A1 7 1105 sim TAPE FLEX ASSY A1 LCD MODULE 640X200 A3 mnn HUIS LEVEL 3 4 ONLY 1007 C2. 5 em Gloves J R Micro Fibre Cloth p a d Tweezers gt Denak a Tool Service Manual 9300 Level 1 amp 2 PAGE 10 25 Approved 1 0 DJk CONFIDENTIAL 07 12 2004 RJ 28 Soldering Jig Lead free Solder Wire Mandatory for lead free products 0772040 NMP Standard Toolkit Nokia opening tool SRT 6 Nokia No 0770431 Tonichi torque driver Nokia No 6901525 Hoya micro fibre cloth MX304 Dastex gloves S M XL Artilux goggles AH166 Wera bit T5 867 4TX 5x50 Wera bit T6 867 4TX 6x50 Wera bit T6 PLUS 867 4TX 6IP Facom side cutter 416E Facom T5 driver SP 14032 Facom T6 driver SP 14033 Facom slot screwdriver AEF 2x35 E Wetec tweezers 7abb SA ESD Wetec tweezers 22 SA ESD Wetec tweezers 13 SA SMD ESD Wetec tweezers PSF SA ESD Wetec ESD brush E1211 Kaiser Fototechnik airbrush 6315 Wetec dental tool DEM83266 0 RS Components Scissors 323 5732 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE CMO Sales and Marketing Customer Care EMEA Technical Services Repair Concepts 8 SW UPDATE PAGE 11 25 Approved 1 0 DJk CONFIDENTIAL 07 12 2004 To use FLS 4S Flash Dongle you have to follow the user guide inside the sales package Please check always for the latest version of flash software which is available on Nokia Partner Web Site Nokia Online Flash Concept Point of Sales It is very important to follow this insertion and removal procedure otherwis
3. can have an influence on the device Always use original Nokia spare parts Check the soldering joints of the parts which are concerned regarding the indicated error e g soldered connectors or switches and resolder them if necessary Level 2 only Remove redundant soldering flux after repair Meet the torque requirements when assembling the unit see also the document torques for transceiver assembly on Nokia Partner Web Site Nokia Online Always use your own equipment for testing where you are sure that it works E g if the customer complains about charger function please test the phone with your own charger to be sure if phone or charger causes the malfunction A SIM card is needed for all GONOGO tests When doing the fault log entries always note the Item code which caused the malfunction Also fill in the appropriate part code from the assembly if needed Please be aware that some malfunctions could be software related and solved by an update There are several documents available on PWS NOL CarePoint which have to be followed First take care for the latest content pages of Service Bulletins which are always available for each folder on Nokia Partner Web Site Nokia Online This is also important to recognize if existing documents have become invalid The service level indicator at the bottom of each document tells the appropriate destination Downloads gt Support Library gt Instructions General Service
4. 1102 se 1011 1012 eee LATCH A3 MAGNET A31 BATTERY SPRING A2 1 1107 mma LED MODULE PDA GASKET A3 640x200 A3 B LEVEL3 4 ONLY i BLANK LABEL 007 l a RF GASKET A2 LEVEL 3 4 ONLY 1108 gt z 1202 LOCKING MAGNET A3 3 1013 HINGE PIN i 1111 U END SHAPE A2 Eri COMMAND 110 d nein ba 1CP QWERTY FLEX 1 BUTTON A3 W MODULE A2 1009 noe 0 09 gt TTT QWERTY KEYPAD ASSY 1201 1 111 8XSCEWS 1014 CARD SHIELD ASSY IHF SPEAKER A4 ite A5 WE ig BATTERY COVER _ ASSY 1212 CARD SHIELD ASSY_ RF COAX CABLE A4 MMC AREA A5 Mm Wis 1206 1209 Al CHASSIS ASSY A2 SHIELD ASSY A3 C COVER ASSY A4 ANTENNA ASSY DC JACK A5 MIC BOOT A5 ADHESIVE QWERTY DE A5S B COVER ASSY 1210 1211 KEYPAD 1016 sfe ONLY AVAILABLE AS ASSEMBLY Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 8 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 6 SPARE PARTS LIST Please exchange this page placeholder with latest corresponding Service Bulletins spare parts SWAP units and service tools from PWS NOL This will ensure that you are using up to date order codes only Therefore Service Bulletins have to be checked from PWS NOL on daily basis Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights re
5. 9 Unscrew the eight Torx Plus size 6 screws in the order shown Always use new screws when re assembling For assembly reverse the order and use a Torx Plus size 6 driver with a torque setting of 25Ncm Always use a new Adhesive Qwerty Keypad when re assembling COA Pe gt ma l L t x d j w P L be d f 0 3 L T E T V i TIIA b 31 Remove the DC Jack by using the DC plug RO gl ah Rar eR ANN iia ian 30 Remove the Chassis Assy Always start from the antenna side Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 16 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 33 Note the placement of the RF Coax Cable before continuing the disassembly AOIS SR 7 SN5YB009741 re ih W U P H aN ae Ys T W 34 First remove the Antenna Assy Do Not open the Antenna RF connector perty of Nokia R SALE A mas 36 Do not pull up on n the Able 37 Lift RF connector straight up by using angled tweezers do not bend it sideways Unlock the flex connector with SRT 6 carefully 3 CO i i RF Coax Cable cannot be iaae from the Antenna If Antenna Assy or RF Coax Cable is defect us always a new Antenna Assy and a new Coax Cable First place the Antenna Assy onto the Shield an
6. Bulletins Product related documents Spare Part Service Bulletins Service Tools Service Bulletins Common Softwares Service Bulletins etc E S n a l Use General SB 217 as a reference or overview Please also check Nokia Partner Web Site PWS Nokia Online NOL for latest news and files on a regular basis Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 5 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 3 PATHFINDER FOR WORKSHOP STAFF In addition to the information in this Service Manual there are several instructions and information which have to be followed Main documentation database is Nokia_Partner Website and Nokia Online which refers also to Nokia Care Point with the purpose of serving different multimedia content like video clips or interactive tutorials Nokia Partner Web Site E Nokia Care Point access through Partner Web Site Nokia Partner Web Site for EMEA region is the most important document database for all service suppliers level 1 4 All service relevant information like e g Service Manuals Service Bulletins o general instructions are available Content is restricted according your access level To be kept up to date also concerning newest software updates a daily check of latest updates in support Nokia Care Point is repair support and train
7. NOKIA CONNECTING PEOPLE PAGE 1 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 NOKIA 9300 RAE 6 Phone characteristics e Triband GSM 900 1800 1900 Eur Apac 850 1800 1900 Americas 5 way conference call USB 2 0 IrDa Bluetooth Pop port e mail IMAP4 POP3 SMTP TCP IP based e MMS 3GPP PPS5 SMIL e SMS Fax Nokia VPN client e OMA Device management 1 1 2 OMA client provisioning 1 1 Nokia OTA 7 0 and smart messaging 3 0 PC Suite for local data sync e SyncML 1 1 2 for remote data sync Device to device synchronisation Java 2 0 personal profile e Html browser 4 01 xHTML JavaScript 1 3 and 1 5 support e OMA DRM Forward lock Two colour displays with 640x200 pixels and 128x128 pixels Symbian OS 7 0s software platform Data Mover move your data from 9200 series Communicator MMC card slot with hot swap support Office tools Documents Sheet Presentations Pdf viewer Zip Manager For details see Nokia com h m Ei Wh F i a T E N v i 1 SE ph CS at 4 fk j y s K F l d Transceiver with BP 6M 970mAh Li Polymer battery pack Talk time sp E 2 4 d l Depends on 3h 7h 150h 200h network parameters Environmental characteristics Lead free soldered RoHS compliant Restriction on Hazardous Substances 2002 95 EQ SER
8. OMMAND Oo LATCH A3 BUTTONS A3 eE Ca 1011 1009 LOCKING MAGNET A3 C COVER A3 1013 MAGNET A3 1010 1012 ADHESIVE QWERTY KEYPAD QWERTY KEYPAD ASSY 1016 1201 1CP QWERTY FLEX MODULE A2 1109 BATTERY SPRING A2 oa SHIELD A2 1106 HINGE PIN 1107 BLANK LABEL vere RF GASKET A2 LEVEL 3 4 ONL f l 1108 1202 E END SHAPE A2 ANTENNA A4 RF COAX CABLE A4 1110 1204 1206 S 1BC ENGINE MODULE IHF SPEAKER A4 NOT SUPPLIED 1205 1203 S MIC BOOT A5 Gan 1211 A1 CHASSIS ASSY ARD SF K RD i E SIM A2 SHIELD ASSY B COVER A5 3 j L A3 C COVER ASSY 207 gF A4 ANTENNA ASSY A5 B COVER ASSY H am a l i ONLY AVAILABLE CARD SHIELD ASSY AS ASSEMBLY _ MMC AREA A5 1209 BATTERY COVER ASSY 1212 ELECTRO SILICONE METAL pLASTC Pwe COVER Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 7 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 5 SPARE PARTS OVERVIEW LCD MODULE SPEAKER SPRING 130X130 1004 7 HINGE pec BODY Al 1XSCEW 1105 1014 UI SHIELD ASSY 1BC ENGINE MODULE TAPE FLEX NOT SUPPLIED ASSY A1 1203 1101 3 A COVER ASSY i002 x a 1001 CHASSIS Al 1BD UI MODULE A1 A3 C 103 gt
9. VICE MANUAL Service Level 1 amp 2 Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 2 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 TABLE OF CONTENT Page 1 INTRODU TON arere E E A T E OEN TA 3 2 GENERAL REPAIR INFORMATION sese 4 3 PATHFINDER FOR WORKSHOP STAFF sesticscosdensscusescatsssvenssensnssudshiessunvodespwaeescxesexesesdedsedceswasdcasnanstentiocosnesenoavauawassteveconnvaunusssusesvosoeens 5 4 EXPLODED VIEW AND COMPONENT DISPOSAL nossessessessessessesseoseeseossossossoseessessessesscsscsscoseoscoseoseossoseoeseossossessossessessessessessesse 6 S SPARE PARTS OVERVIEW TT T Oe SPAR PARI U 1 E E E E E A E O E EE E 8 Be 2 RVICE TOOLS eei E E N EE A OEE O A EA E EEA 9 BV UD ere E E E E EE E E EA ERS 11 9 DISASSEMBLY INSTRUCTIONS ALSO SEE THE VIDEO CLIPS ON CARE POINT ccccssssssscsssesssssssesscsessessceessssecsesscseesees 12 10 LEGEND FOR QUICK TROUBLE SHOOTER enesenn 18 11 QUICK TROUBLE SHOOTER PART T sss 19 12 QUICK TROUBLE SHOOTER PART 2 sss sss 20 13 QUICK TROUBLE SHOOTER PI E a n ra S 21 14 BLUETOOTH amp INFRARED Wile Woes czzyeteez cues cnavactessusts tetcccacesenunsszietecassorecessss n RE EES 22 1 GONO GO TES Toresa a S E E E E E E E A RE E EE 23 16 BATTERY TES T a E E S E E E E EE E 23 17 FORFORWARDING OF REPAIRS n cssesrireerecr
10. cai a eon E Ea EE Eaa 24 18 ESD PROTECTION REQUIREMEN TS asanatsta asie anataaniia iaoa Tanant naiaiae 25 CHANGE HISTORY Status Version No Date Comments 21 10 2004 Initial draft Approved 07 12 2004 Approval Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 3 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 1 INTRODUCTION The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia products This Service Manual is to be used only by authorized Nokia service suppliers and the content of it is confidential Please note that Nokia provides also other guidance documents e g Service Bulletins for service suppliers follow these regularly and comply with the given instructions While every endeavor has been made to ensure the accuracy of this document some errors may exist If you find any errors or if you have further suggestions please notify Nokia using the address below mailto cc ts rc documentation nokia com Please keep in mind also that this documentation is continuously being updated and modified so watch always out for the newest version Warnings and Cautions Please refer to the phone s user guide for instructions relating to operation care and maintenance including important safety information Note also the fo
11. d NOKIA CONNECTING PEOPLE PAGE 20 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 12 QUICK TROUBLE SHOOTER PART 2 1BC ENGINE MODULE 1203 IHF SPEAKER Rre LL T OE ANTENNA 1204 SERVICE TURN 180 FLEX MODULE 1BC ENGINE dr Hn E 3 Mill A4 ANTENNA ASSY 1BC ENGINE MODULE QWERTY GA 1203 FLEX MODULE 1109 A2 SHIELD ASSY G 1 e E a 7 dP a a a P 9 B 8 KEYMAT 4 N mmm m me m mme Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 21 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 13 QUICK TROUBLE SHOOTER PART 3 1BC ENGINE MODULE 1203 Tyo oS Ce MICROPHONE i 4 V s DC JACK 1210 1BC ENGINE MODULE 1203 bn 2 UC gt OC OED O Hs A1 CHASSIS ASSY 1102 POWER KEY 1005 HEF 126 1BD UI MODULE 1102 changeable Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 22 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 14 BLUETOOTH amp INFRARED TEST Bluetooth test You need another Bluetooth device e
12. d than connect the RF Coax Cable Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA PAGE 17 25 Approved 1 0 CONNECTING PEOPLE CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 puts j ngen IMUNA H KIR xe DAUMEN DOP ONH sw pa oo 3 v Wh j G V it VIa L WE L Dn ek 39 Remove the flex from the connector carefully as shown in the picture Do not fold the flex foil BIM l gia NS Ln t t uor OW vaw L Te atkins Wh ten a wi SONT Sek FX b He Say from the Shield carefully 41 sare the Chassi is putsje KER DE TONNEN pR 3 IRIS WA H HR HDL For onie use a Torx Plus size 6 driver with a Assemble the Chassis Be careful and do not damao torque setting of 22Ncm the Hinge Pin and the flex i UE fi ri i PULA Place the flex into the connector carefully Be sure that the contacts are clean when connecting the flex Close the connector carefully Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 18 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 10 LEGEND FOR QUICK TROUBLE SHOOTER This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the probl
13. e the contact pins of Flash Adapter will be damaged 1 Remove the pree Plug garne by using the dental tool Do not scratch the test pads 3 ji Now make sure that the contacts springs are settled correctly St x i ey He KONNI L N A ML OTCA HAL A Me W iN W MOO o oth RO ube AAN N N RS ROSS LA u N SNS ae a Ride a CR i x a SAS NY NREN Wi FL CX 0 ul ai U h L SI SR 2 Lift up the nee while holding the release tension Service Manual 9300 Level 1 amp 2 ONYV ONG NI Sa ec L 4880440 ow i gt ics The Flash Adapter is equipped with a movable part which is attached to the springs for fitting into the battery holder 2 insert sme warn from Battery Spring side NOT from Battery Connector side To fix the Flash Adapter first press the adapter spring and then connect the test pins with the test ne ob N device ee ne YL 1 When removing the Adapter first please tension rm pressing as shown i in the picture 3 Put back TT FEE the flashing Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 12 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 9 DISASSEMBLY INSTRUCTIONS ALSO SEE THE VIDEO CLIPS ON CARE POINT k K E 7 w 9 AA P SS 7 E 2 Fit protective film to the LCD Module TERNE EK DS KEK Z A
14. em is solved Only marked components with this symbol e g 1002 G can be changed Fault symptom The start point of repair activities regarding the appeared fault symptoms 3 Follow the arrows step by step Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean if necessary Measure component for electrical functionality and change if needed Level 2 only Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean with ESD brush only if necessary No more actions possible send product to the appropriate service supplier with higher service level Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 19 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 11 QUICK TROUBLE SHOOTER PART 1 A3 C COVER re Jl PDA DISPLAY ir y E LCD MODULE 640x200 Ve 1007 FUNCTION KEYS COMMAND BUTTON 1009 1BC ENGINE MODULE ai 1203 LCD MODULE rc SPEAKER SPRING UL SHIELD ASSY Fy dw ae EARPIECE 1003 J ose KOTE N m ma m m Rn m a n mnm eE da peal Li W 1BD UI MODULE mizizsss 1102 R m o o 22 aeae med U 6 a A1 CHASSIS ASSY 1102 Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserve
15. g 6310i to do a GONoGo test Make sure that Bluetooth is activated in the reference unit The distance of the devices should be not more than 5m from each other Infrared test You need another infrared device e g 6310i to do a GONoGo test The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm Make sure that infrared is activated in receiver device Warning Do not point the IR infrared beam at anyone s eye or allow it to interfere with other IR devices This device is a Class 1 Laser product E infrared connection Reference unit Bluetooth infrared activated Test unit Settings on the test unit Contacts directory lt unnamed card gt Contacts EA SIM card From Desk Menu select ES In Contacts directory select My contacts card and select New card Last name test d First name Company Job title Telephone 4 Mobile A Fax Create one new contact Type for e g test and acknowledge it with Done Contacts directory test We Contacts CA SIM card a My contact card a A Select your entry test and press the weed For infrared test Select File gt Send gt Via infrared If sending of business card fails make sure again that infrared windows are directed to each other and infrared is activated in reference device Then try again sending Test was successful if you get a messa
16. ge On receiver device New card tri N Via e mail New group N wats Via text message Send ia Per f Delete r via multimedia message Properties Ctrl Via Bluetooth More options Remote e mail For Bluetooth test Select File gt Send gt Via Bluetooth Activate Bluetooth if not already done Search window appears if all Bluetooth devices in range will be displayed the test is successful IF the Bluetooth is activated switch it off Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 23 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 15 GONOGO TEST After the optical check a GONoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone Please refer to the actual information on Partner Web Site Nokia Online and Nokia Care Point When using delivered tester support files take care of the right setup according to the tester type and product type Please refer to Recommended Service Equipment on Nokia Partner Web Site Nokia Online Mobile Phone Tester 16 BATTERY TEST A battery tester lets you test the capacity of Nokia batteries Please refer to the actual information on Partner Web Site Nokia Online http www cadex com http www astratec co uk Service Manual 9300 Leve
17. ing channel for Nokia service suppliers mainly for service levels 1 and 2 By providing visual and easy to learn support and training material such as illustrative repair videos troubleshooting with pictures product information and general repair information Nokia Care Point offers user friendly channel for service suppliers to learn technical issues library is needed NOKIA COON STING PR Hokia Parime Websiie HAUT IGL AA LAU UL ES LA ian oma Product information Videos Troubleshooting Ganeral enar KO About Caretint Contact ie Pr md nien main Repair support and training material for Nokla service pariners l Partner Website for Europe amp Africa Hokla CarePobnt Videos Leer lo disses 0 BY g ln Medien phere Hoss lor aded indicia C a pei pnr ied 205 KISI TERA trer Ema a p Troupes Locate the tau cmt protien bo oud piona Support and People ypc aor Sortie btn WP ard Vre Ened 5 L Q 4 Gite al Hisar K Visual and eaey bo lean suppor amt iraining material Carer olin ofera iluetatve videos hcsiblesa boko with piires visual repair naba hns and phare information Vicheus P En m Goto Widegs Trains fe nn Ze 7 It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required see Latest Updates in support Library Every new information has to be processed and implemented as soon as possible
18. l 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 24 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 17 FOR FORWARDING OF REPAIRS When it is necessary to forward of repairs to appropriate service supplier with higher service level we recommend using the offered swap phone cartons as described in Spare Parts SB 004 Sa R kat el AAI tae hs Wan k N w Ww Ae K E Always Protect the window with a protection film i Add repair documentation e g filled in service note into Fold the swap carton as shown in Spare Parts SB the swap carton 004 There are two different sizes of swap cartons for common mobile phones Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 25 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 18 ESD PROTECTION REQUIREMENTS Please refer to the Partner Web Site Nokia Online document Service Supplier Requirements in folder General instructions ESD caution mnt Conductive boxes for circuit hoards and components Whrist strap tester Footwear tester Conductive flooring K Floor marking tapes A LIL ae Conductive chair ESD shoes or heel grounder a EPA ground cord Earth b
19. llowing Warnings 1 CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI SKID BRAKING SYSTEMS UNDER CERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY 2 THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC 3 OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE Cautions 1 Servicing and alignment must be undertaken by qualified personnel only 2 Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn 3 Use only approved components as specified in the parts list 4 Ensure all components modules screws and insulators are correctly re fitted after servicing and alignment Ensure all cables and wires are repositioned correctly Electrostatic discharge can easily damage the sensitive components of electronic products Therefore every Service Supplier has to take care of all precautions which are mentioned in the service level rela
20. onding point X ra s EPA ground rist cord Footwear tester and band foot plate USE Conductive bags and boxes NO Smoking USE ESD compatible service tools NO Drinking USE Conductive wastebaskets NO Eating USE ESD gloves when handling PWBs PCBs NO Dust USE Cleaning material without changing el Characteristics NO Useless Items USE Grounded service equipment i e soldering station NO Normal pressured air for USE ESD clothes such as coat or frock cleaning modules displays The invisible Ligining Boli The video covers general issues concerning Electro Static Discharge ESD e per source Nokia Care Point L gt Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved
21. se Z AY CO N vy 3 oe i NN ANNIN h 3 Press down the Latch and open the Battery Cover 4 Be sure that the battery is removed and then continue with disassembly Note to put back the Sealing Tape after the re assembly n I I VG ROIT if fi He f d lt M IM Vat ed f dT 7 IP H 7 te LULU D y i D WIR T hai WO UW Sat AN aad 1 avin lk hci T t Wis a X 1 WX 8 naa The Lett Mette fe PI I A C N pg 4 A J 4 CE lt dd 4 j E Ba Ai A Fs a LT 2 iets wS me j L u r aS M Soe lt a W Ti d Pus the Latch and open the A Cover Assy 6 Protect the LCD Module with a film 5 7 Remove the Keypad Note the guide openings on 8 Unscrew the four Torx Plus size 6 screws in the the UI Shield Assy when assembling the Keypad shown order Always use new screws when re assembling For assembly reverse the order and use a Torx Plus size 6 driver with a torque setting of 25Ncm Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 13 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 A s i P d 11 Remove the SHIELD in shown order wT y Whig J Alara lo Ta J 4 WS BE os fo c YT L XML x VW CUAL 13 Push out the Speaker with SRT 6 RAL On ea
22. served NOKIA CONNECTING PEOPLE CMO Sales and Marketing Customer Care EMEA Technical Services Repair Concepts 7 SERVICE TOOLS Service Manual 9300 Level 1 amp 2 PAGE 9 25 Approved 1 0 DJk CONFIDENTIAL 07 12 2004 FLS 4S incl ACF 8 Driver and User Guide is a dongle and flash device incorporated into one package developed specifically for POS use ACF 8 Universal Power Supply is used to power FLS 4S Internal Battery BP 6M Inserted under the back cover this Li Polymer 970 mAh battery provides power in a lightweight package Stand DT 5 Nokia Connectivity Desk Stand DT 5 Provides convenient data synchronization between the Nokia 9300 Smartphone and a compatible PC Travel Charger ACP 12E Small and lightweight charger for fast charging of your phone battery Headset HDS 3 Small and lightweight stereo headset for handsfree functionality and listening to FM radio XCS 1 Service Cable is used to connect FLS 4S to SF 24 SF 24 POS Flash Adapter is used in POS Point of Sales environment for software updating It provides controlled supply voltage and necessary connections between the phone and the Flash Device It substitutes for the phone s Standard battery during the software update Test Pins for Flash Adapter SF 24 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE CMO Sales and Marketing Customer Care EMEA Technical Services Repair Concepts 2LIan0 ard
23. t at ae i EFAA P T i T PMLA 4 vw 1 13T f TR VAN TH ny HO we ie M l tye T i K U MRL C Ag 0 a LAMIT 1 f HI fi 4 15 Lift and remove the LCD Module connector carefully Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 14 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 ey wat 17 Use the SRT 6 as a lever to lift the Shield G T YN Z L NN C ony 19 Use a slotted screwdriver to unlock the snap 20 The snap of the C Cover is locked to the Shield Bend the snap a bit in the shown direction and push it out carefully NLT K Q SN s A A AEN RNN B K ane x ie IPL AEE Ws ahi a ANAT L K R U Ba 7 ges ji aad TAT ORARAA NNNNA AN b CA Wi 5 23 The Command Buttons drop out by pushing them 24 Place the SRT 6 between Qwerty Keypad and the out DC Jack and lift the Qwerty Keypad carefully Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 15 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 25 Open the hooks carefully by using the SRT 6 as a 26 Unlock the hooks along the edge of the Qwerty lever Keypad as shown en DIR ET y b r Sy E J WY 2
24. ted Service Partner Requirements available on Nokia Partner Web Site Nokia Online Also see ESD Protection Requirements in this Service Manual Service Manual 9300 Level 1 amp 2 Copyright 2004 Nokia Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 4 25 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Technical Services Repair Concepts CONFIDENTIAL 07 12 2004 2 GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs O O O O O To familiarize oneself with Nokia product read the tutorials or user guide on www nokia com gt Support gt Phones by selecting the Phone Model Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband Use gloves to avoid corrosion and fingerprints Protect windows and displays with a film to avoid dust and scratches When cleaning the LCD Module any lint free cloth can be used e g Micro Fibre cloth When cleaning the pads you have to use a soft cloth ESD brush and Isopropanol It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion Mechanical parts except shielding lids and bent parts which didn t repair the failure can be reused if they are not soldered When removing the shielding lids make sure to replace them with new ones otherwise the high frequency leakage
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