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ZoneMate™ 9 Service Manual
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1. All voice coil speaker and night bell connections are made on ZoneMate 9 ZoneMate 9 Features Features provided by ZoneMate 9 are described below Zone Paging Control Selects and controls paging into specific physical areas or zones A zone might be an office waiting room or lunch area for example or a zone could consist of several such areas The total number of speakers in all zones must not exceed the maximum output load of the Power Mate Refer to Table 2 A Speaker Capacity Calculation in the Power Mate Service Manual Use the table to calculate the load in each zone then add the values for all zones The total load must not exceed 300 points Zone Selection After accessing the paging system a specific zone may be selected by dialing the zone access code Either touch tone or rotary telephones may be used COM KEY systems require touch tone operation Zone Group Paging A zone group consists of several individual zones that may be paged at the same time For example you might want to page all zones on the second floor of a building These zones can be included in a zone group The CCU provides control of up to 8 zone groups with up to 8 zones in each group All zone groups have their own dial access code Table 4 B Section 4 Introduction Page 1 4 Service Manual Talk Back The talk back feature hands free answer back allows individuals in a paging zone to answer a page by talking while facing the s
2. Dial 14 Listen for program tone Dial 9 Listen for dial tone oOaRhWNnd Note Any one of the following might cause an error in programming the group Programming an access code for which there is no zone Programming the access code for all zone paging 0 Programming more than 8 zones in the group Programming the access code for another zone group Should this happen you will hear reorder tone a fast busy tone Hang up and start over Note Night Bell may be selected in only one zone unless it is selected in a Zone Group or All Zones Programming Service Manual Page 3 4 Table 3 B Program Option Codes Feature Function Performed Dial Code Talk Back Disable both warning tones 931 Warning Tones Enable initial warning tone 932 Enable repetitive warning tone 933 Enable both initial and repetitive 934 warning tones Talk Back in Zones To program zone group Zone Groups or 9 All Zones To clear previous zone group zone group assignments 9 To clear all previous 923 assignments Connection Tone Disable tone 941 Enable tone to telephone only 942 Enable tone to telephone and 943 speakers Programming Zone To program 99 group no Groups See Example B Table 3 A zone codes 9 DSS10 Lockout Disable all zone page using COM KEY only DSS10 button Enable all zone paging using DSS10 button All Zone Lockout All zone not allowed All zone allowed Reset All User Options to Factory Default Valu
3. ZONEMATE 9 Figure 2 1 PagePac 20 9 Voice Paging System Connections Service Manual Installation Page 2 3 ZoneMaie 9 e ZONE 1 thru 9 Speaker Jacks ZoneMate 9 has one jack for each of the 9 zones Figure 2 2 Use connectorized speaker cable sup plied with speakers to make connection between ZONE jack and speaker s in the zone Refer to manual supplied with PowerMate for additional information on speaker installation e NIGHT BELL INPUT Screw Terminals Wires from host system night bell output are connected to the NIGHT BELL INPUT ter minals Figure 2 2 The night bell input responds to an AC or DC voltage signal 105 VDC maximum or 130 VAC maximum e 25 Conductor Cable The hardwired 6 foot cable plugs into connec tor J40 on rear of CCU MANUFACTURED FOR DATAT BY HARRIS CORPORATION DRACON Division ZONE 6 Camarillo California 93010 NIGHT BELL INPUT ZONEMATE 9 MODEL No 22050 029 SERIAL No DATE CODE ee 9 Figure 2 2 ZoneMate 9 Connections Cover Removed Installation Service Manual Page 2 4 Controls The paging system s controls are located on the rear panel of the CCU Figure 2 3 and inside ZoneMate 9 MODEL No 22050 020 SERIAL No E r ISTEN VOLUME DL GS Figure 2 3 CCU Controls CCU MODE Switch Selects one of four possible telephone interface modes by placing the slide switch in the appropriate position The sel
4. areas where state tariffs permit such connections and when equipment is adaptable for such service If trouble is experienced the equipment should be disconnected unplugged from the interface to determine if this equipment the host equipment or the telephone line is the trouble source If this equipment is determined to be malfunctioning it should not be reconnected until repairs are effected Connection to host equipment is via a 6 position modular jack 74D Connecting Block Equivalent connections may be used This equip ment is designated to be installed in a foolproof manner Permission of the host equipment owner who may determine the means of connec tion is required for connection Repairs to this equipment other than routine repairs as stated in the Service Manual can be made only by the manufacturer or its authorized agents If the equipment causes harm to the telephone network the local telephone company may temporarily discontinue your service and if possible notify you in advance If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and informed of your right to file a complaint with the FCC The local telephone company may make changes in its facilities equipment operations or procedures that could affect the proper func tioning of your equipment If they do you will be given adequate notice in writing to allow you an opportuni
5. in a normal manner Your voice will be heard in all speakers in the zone Operation for Systems Testing Service Manual Page 4 2 5 When your page is completed replace handset Music if pro vided will be heard again in the speakers Key Systems 1 Lift telephone handset 2 Press INTERCOM button assigned to paging 3 Dial zone access code for desired zone or zone group Tables 4 A and 4 B If connection tone is active you will hear a short tone just before connection to the zone Music if provided will stop Note If paging system is in use the associated line lamp is on steady The key system does not provide busy tone 4 Speak into telephone in a normal manner Your voice will be heard in all speakers in the zone or zone group Note If talk back is selected individuals near the speakers will be able to respond to you by using speakers if unidirec tional amplifiers are not used Since your voice controls talk back switch you will cut someone off in mid sentence if you speak or make any sound while they are using talk back If talk back warning tones are active these tones will be heard in the speakers 5 When your page is completed replace handset or press any other button Music if provided will be heard again in the speakers Zone Group Paging All Applicable Systems 1 Lift telephone handset 2 Access paging system in normal manner You will hear dial tone on COM KEY and key systems you will no
6. J1 on rear of PowerMate but do not disconnect far end of modular cord from host system or connector block 4 Disconnect speaker cable s from PowerMate OUTPUTS 70 7V LINE jack J4 and or VOICE COIL jack J5 If Y connectors are being used disconnect them also Note The music source if provided need not be disconnected 5 Set PowerMate within the recessed area on top of CCU 6 Plug CCU modular cord P1 6 inch modular cord with telephone plug into PowerMate PAGE INPUT jack J1 Installation Page 2 6 10 11 12 13 14 15 16 17 18 Service Manual Plug CCU cable P3 6 inch cable with box like modular con nector into PowerMate connector J3 Plug page input cord 6 foot modular cord supplied with PowerMate that connects to host system into CCU PAGE INPUT jack J101 Remove cover from ZoneMate 9 by pressing on push in snap indicated by several raised bars on either side of case and pulling apart the top and bottom halves of the case Connect 6 foot cable supplied with ZoneMate 9 to CCU con nector J40 Plug speaker cable from each zone into appropriate ZONE jack on ZoneMate 9 If your system has night bell connect a 2 wire cable from the host system night bell output to the NIGHT BELL INPUT terminals on ZoneMate 9 Set VOICE COIL 70V switches for the type of speaker s being used in zones 7 8 and 9 Reinstall cover on ZoneMate 9 Set MODE switch on CCU Figure 2 3
7. PUTS offese VOICE 707V con LINE TELEPHONE SYSTEM NIGHT BELL OPTION ZONEMATE 9 PagePac 20 with 9 Zones Four units comprise the complete system PowerMate powers the system Common Control Unit integrates the system and provides talkback MusicMate for music feature and ZoneMate 9 expanding the system to 9 paging zones or areas
8. able feature allows the all zone page function to be locked out or deactivated thereby denying all zone paging All zone pag ing is a default capability programmed after ZoneMate 9 installation All zone lockout is selected with the program option codes Table 3 B DSS10 Lockout COM KEY 416 only In COM KEY 416 systems the DSS10 button initiates an all zone page This is true in either single zone systems where a ZoneMate 9 is not used or in 9 zone systems DSS10 lockout frees the DSS10 button for other uses when it is not required to access paging Service Manual Introduction Page 1 5 Switch Selected Voice Coil or 70 7V Output Three VOICE COIL 70V switches located inside ZoneMate 9 select either voice coil or 70 7V output in zones 7 8 and 9 Zones 1 thru 6 are voice coil only The 70 7V output can be used only with speakers equipped with 70 7V transformers Such speakers normally have a power rating in excess of 2 watts and are used in areas requiring very loud paging audio It is recommended that voice coil output be used with standard 45 ohm speakers not equipped with transformers Service Manual Installation Page 2 1 2 Installation Overview This section contains a description of the paging system jacks cables terminals and controls as well as installation and connection instructions System Jacks Cables and Terminals The jacks cables and terminals used to make connections to the PowerMate CCU ZoneMa
9. c 20 system verify that e System power cord is plugged in and power is available at outlet being used e All cables and speaker wires are properly connected Trouble conditions originating outside of the PagePac 20 system should be brought to the attention of the maintenance person or customer The following equipment is required e Standard 2500 type telephone touch tone with full modular cord e Dracon Six Wire In Line Modular Adapter Part Number 10220 000 e Two 6 inch long jumper wires with clips One Or More Speakers Fail No Music and No Page 1 Check all connections including Y connectors if used that might affect defective speaker s Also check speaker cable for breaks or shorts such as staples driven through cable 2 If one or more speakers are defective and others operate nor mally replace defective speaker s with working speakers 3 If problems continue follow maintenance instructions in Power Mate manual Paging Is Not Possible General Test 1 Verify that PowerMate power cord is plugged in 2 Ensure that power is available at outlet being used If power is available and POWER indicator on PowerMate remains off the PowerMate needs repair If POWER indicator on PowerMate is on proceed to step 3 Maintenance and Troubleshooting Service Manual Page 5 2 3 Check that MODE switch on CCU Figure 2 3 Section 2 is cor rectly set for the host system If system still fails to operate proceed to
10. ectable modes are as follows e GS GROUND START Used when the host system is a PBX or key system and ground start trunk access is required e LS LOOP START Used when the host system is a PBX or key system and loop start trunk access is required e DL DRY LOOP Used with 1A 2A type key telephone systems for intercom access e CK COM KEY Used only with COM KEY 416 telephone system CCU LISTEN VOLUME Control Adjusts volume of talk back signal received at paging telephone This signal originates at speakers as someone responds to a page Turn control clockwise to increase volume or counterclockwise to decrease volume at telephone Service Manual Installation Page 2 5 MANUFACTURED FOR ES AT amp T BY HARRIS CORPORATION DRACON DIVISION ZONE 6 Camarillo California 93010 Figure 2 4 ZoneMate 9 Controls ZoneMate 9 VOICE COIL 70V Switches Select either voice coil or 70 V output for speaker zones 7 8 and 9 System Installation and Connections If you are connecting the CCU to an operating PowerMate start at step 1 If your installation includes both PowerMate and CCU first in stall and connect PowerMate to host system as directed in the Power Mate Service Manual then go to step 5 1 Turn PowerMate MUSIC VOLUME control counterclockwise to OFF The POWER indicator will go off 2 Unplug PowerMate power cord from its AC outlet 3 Disconnect page input modular cord from PAGE INPUT jack
11. een enabled in those zones Table 3 B Section 211 Remember only voice coil speakers can be used in talk back systems If talk back has been correctly programmed but still does not func tion the problem is most likely in the CCU if paging can be heard in the zones in question Note The CCU and ZoneMate 9 interact It is possible for the CCU to function normally when connected for single zone paging and talk back but to prevent zone paging when connected to ZoneMate 9 Therefore if replacing ZoneMate 9 does not solve the problem we suggest that the CCU also be replaced Maintenance and Troubleshooting Page 5 4 No Background Music Service Manual Ensure that MusicMate or an alternate music source is properly connected to PowerMate and properly tuned using procedures ap propriate for that particular music source When an alternate source is used check that it is connected to the proper power source Ensure that the PowerMate MUSIC VOLUME control is not set too low Also refer to the MusicMate manual for troubleshooting procedures Background Music Does Not Stop During Page Should background music continue playing during a page the pro blem can be in the PowerMate or CCU Table 5 A Trouble Analysis Trouble Possible Cause Possible Solution Background music and Paging system power page dead in all zones off CCU MODE switch improperly set Defective ZoneMate 9 Defective CCU Wrong type of speakers Defec
12. es group or all zone code ment to Zone Zone Group or All Zone nent 1 Zone Aon 7 7 System Technician Do not disable either warning tone unless requested by customer Programming Service Manual Page 3 5 Program Assignments in All Zone Only Systems In all zone only systems or systems in which ZoneMate 9 is not used dial tone is not provided when you initially access the paging system Instead the telephone is immediately connected to all speakers In this situation press the button on the telephone to receive dial tone and gain access to the programming function of the CCU The tone_generated by the telephone will be heard in the speakers Using program the selected options applicable to all zone only systems Option Defaults Table 3 C lists the default or factory set status of the user pro grammable options Dial code 987 clears the user selected options and restores the option defaults shown in Table 3 C Table 3 C Program Option Defaults Default Status Talk Back Not operational Talk Back Warning Tone Initial and Talk Back Selected repetitive tones active Connection Tone Not operational DSS10 Lockout For All Zone DSS10 selects all zone page Night Bell Assignment Night bell heard in all speakers Ail Zone Lockout All zone page operational Operation for Systems Testing Service Manual Page 4 1 4 Operation for Systems Testing Overview This section contain
13. for your particular telephone interface Note If you are upgrading an existing PowerMate installa tion Dry Loop MODE switch position DL is assumed unless a change has been made to the host communications system In either case the C and C1 leads must be interconnected before paging begins Plug PowerMate power cord into a 120 VAC 60 Hz outlet Turn PowerMate MUSIC VOLUME control clockwise to 1 The POWER indicator will light Music volume is set with the PowerMate MUSIC VOLUME control If music is provided turn MUSIC VOLUME control clockwise to 3 or 4 Music should be heard over the system speakers If music is not provided set MUSIC VOLUME con trol to 1 Refer to MusicMate Service Manual for more infor mation about music sources and their connection Service Manual 3 Programming Overview This section contains a description of tones generated during system programming and operation followed by instructions for pro gramming selected options Tones Dial tone A steady uninterrupted tone that is heard when the CCU is accessed and stops after the first digit is dialed Reorder tone A sound like a fast busy tone which indicates that an error has been made and that no additional input will be ac cepted Errors such as dialing a nonexistent zone will initiate reorder tone You must hang up and start over Connection tone Consists of one short tone that is heard in the telephone just before zone co
14. hu 9 5 SM 722050 029 Alsi sue 2 November 1987 PagePac 20 Voice Paging System ZoneMate 9 Service Manual ZoneMate 9 Service Manual For PagePac 20 Voice Paging System 6 SM 722050 029 Issue 2 Nov 1987 HARRIS CORPORATION Dracon Division 809 Calle Plano Camarillo California dee USA Telephone 805 987 9511 x 182327 Harris Corporation Dracon Division 1985 To order copies of this manual CALL Your AT amp T information Systems Sales Representative or Your Business Sales and Service Center or The AT amp T Customer Information Center 1 800 432 6600 WRITE AT amp T Customer Information Center P O Box 19901 Indianapolis IN 46219 ORDER Document Number 999 500 204IS Service Manual Table of Contents Page i Table of Contents Switch Selected Voice Coil or 70 7V Output T 2 Installation 2 1 System Jacks Cables and Terminals 2 CCU ZoneMate 9 Controls ZoneMate 9 Voice Coil 70V Switches System Installation and Connections 2 Program Assignments in All Zone Only Systems Option Defaults Registered trademark of AT amp T Table of Contents Page ii Table of Contents Continued Page 4 Operation for Systems Testing 4 1 4 1 Overview Zone Paging 2 1 PBX Systems Ground or Loop Start 1 COM KEY Systems Touch Tone Onl 1 Key Systems 2 Zone Group Paging All Applicable Systems 4 2 5 Maintenance and Troubleshooting 5 1 Overview Troubleshooting One
15. lems helpful This booklet was prepared by the Federal Communications Commission FCC and is available from the U S Government Printing Office Washington DC 20402 Stock order No 004 000 00345 4 El 1 PowerMate 2 Common Control Unit CCU 3 ZoneMate 9 4 MusicMate PowerMate PE Code 5323 005 COM Code 403308026 Common Control Unit PE Code 53505 COM Code 405024134 MusicMate PE Code 58300 COM Code 403308000 ZoneMate 9 PE Code 53505 COM Code 404057911 DEA PagePac 20 with 9 Zones AT amp T PagePac 20 with 9 zones is the full featured PagePac 20 system that includes the sophisticated paging options of up to nine separate zones for selective page and Talkback for two way conversation The common control unit CCU stacks neatly under the PowerMate turns the system s speakers into voice activated microphones Ideal for warehouses medical laboratories loading docks etc making it unnecessary for personnel to locate a telephone instrument in order to respond to a paging message ZoneMate 9 expands the system to 9 paging zones for more control over selective paging messages or message areas Music on Hold and background music are provided through the MusicMate module An alternate music source such as an FM tuner maybe used in place of MusicMate EE EE E E EE EE 7 Rear View MUSIC MATE CAUTION Hazerdous Voltages inside Do Not Remove Cover No User Serviceabie Parts inside OUT
16. nd Select Zones for dial tone after dialing group number for Each Group e Dial access code of each zone to be included in the See Example B group maximum 8 Listen for program tone after at end of Table dialing each zone access code then dial the next one 3 A e Dial 9 after dialing the last zone code Listen for program tone i Programming Service Manual Page 3 3 Table 3 A Programming Instructions Continued Option Procedure All Zone Lockout Prevent all zone paging Dial 961 Allow all zone paging Dial 962 Reset All Options to Dial 987 Default Values Table 3 C Night Bell Assignment Dial 97 access code for the zone zone in group or all zone in which night bell is to Individual Zone be heard Tables 4 A and Section 4 Example 9781 Group 1 SCH 9712 Zone 2 See Note below All Zone 970 All Zone EXAMPLE A To select talk back in zones 4 5 and 6 after accessing system and receiving dial tone 1 Dial 921 Listen for dial tone 2 Dial 14 Listen for program tone 3 Dial 15 Listen for program tone 4 Dial 16 Listen for program tone 5 Dial 9 Listen for dial tone EXAMPLE B To program Group 1 for zones 2 3 and 4 Note If talk back is selected for Group 1 zones 2 3 and 4 can have only one speaker each for a total of three speakers Access paging system Dial 991 Listen for dial tone Dial 12 Listen for program tone Dial 13 Listen for program tone
17. nnection to indicate that paging may begin Connection tone may be optioned using the program option codes Table 3 B to be heard in the speakers as well as in the telephone alerting people in the paging area that a page is about to take place When connection tone is enabled in any paging zone it is enabled in all zones Program tone Three short bursts of tone used in conjunction with some programming functions such as zone group programming For example it serves as a prompt when a zone group is being pro grammed Each time a correct option dial code Table 3 B lis entered the user hears this tone Night bell tone A rapid pulsating tone activated when an incom ing call is ringing and the night bell feature is enabled by the host system Talk back warning tones An initial 1 second tone and a repetitive tone every 30 seconds which indicate to individuals in a paging zone that talk back is in operation The initial tone occurs when the system switches to talk back The repetitive tones occur as long as the system remains in the talk back mode Either tone may be selected without the other or they may be used in combination More information on these tones is given in Section 4 Operation System Technician Unless specifically re quested by the customer do not disable either warning tone Programming Page 3 1 Programming Service Manual Page 3 2 Programming Options Table 3 A contains instructions for p
18. ntrol on PowerMate generally set between 3 and 5 Replace music source Test PowerMate Test paging with Zone Mate 9 removed from system connect a voice coil zone to TALKBACK VOICE COIL OUT jack on CCU Test paging with CCU removed from system connect one zone to PowerMate jack J4 70V or jack J5 voice coil Test PowerMate if test good replace CCU and ZoneMate 9 Troubleshoot host system Maintenance and Troubleshooting Page 5 6 Background music satis factory music is not silenced when page attempted can not page Page and music satis factory but talk back works poorly or is locked in LISTEN mode Page and music satis factory but talk back does not work or will not work in some zones Service Manual Table 5 A Trouble Analysis Continued Possible Cause Possible Solution Defective PowerMate Defective CCU Defective host system Too many talk back speakers CCU LISTEN VOLUME control improperly set Speaker run is too long Defective CCU CCU LISTEN VOLUME control improperly set Voice coil speaker s used in zone 7 8 or 9 but applicable VOICE COIL 70V switch improperly set Wrong type of speakers Speaker s placed too far from person re sponding to page Speaker s near noise source Talk back programming Defective CCU and ZoneMate 9 Test PowerMate Replace CCU Troubleshoot host system Use no more than 2 or 3 speakers in each zone
19. or More Speakers Fail No Music and No Page Paging Is Not Possible Paging Does Not Work In Some Zones Background Music Does Not Stop During Page Repairs and Warranty 5 7 6 FCC Statement Registration 6 1 List of Figures 1 1 PowerMate Common Control Unit ZoneMate 9 1 1 2 2 ZoneMate 9 Connections Cover Removed 2 3 List of Tables 5 A Trouble Analysis 5 4 Service Manual Introduction Service Manual Page 1 1 1 Introduction Overview The PagePac 20 9 Voice Paging System consists of three separate modules PowerMate Common Control Unit and ZoneMate 9 Figure 1 1 plus loudspeakers and speaker cable The physical characteristics of each module are shown in Figure 1 1 and also listed in Table 1 A ZONEMATE 9 POWERMATE 7 Wi gr fs 10 25 IN 8 875 IN COMMON CONTROL UNIT Figure 1 1 PowerMate Common Control Unit and ZoneMate 9 Introduction Service Manual Page 1 2 Table 1 A Physical Characteristics Module Specification PowerMate Width 8 5 inches 21 59 cm Length 9 5 inches 24 13 cm Height 3 0 inches 7 62 cm Weight 6 5 pounds 2 95 kg Common Control Unit Width 8 875 inches 22 54 cm Length 10 25 inches 26 03 cm Height 1 5 inches 3 81 cm Weight 4 0 pounds 1 81 kg ZoneMate 9 Width 6 5 inches 16 51 cm Length 6 25 inches 15 87 cm Height 2 75 inches 6 98 cm Weight 1 0 pound 0 4536 kg PowerMate PowerMate is a compact 20
20. or zone group for talk back do not use talk back during all zone paging Adjust LISTEN VOLUME control on CCU Ensure that no voice coil speaker is located more than 600 feet from ZoneMate 9 Replace CCU Adjust LISTEN VOLUME control on CCU Set applicable VOICE COIL 70V switch to VOICE COIL Ensure that only voice coil speakers are used with talk back Move speaker s closer Move speaker s or reduce noise Reprogram Tables and Section 3 Replace CCU and ZoneMate 9 The PowerMate test procedure is contained in the MAINTENANCE section of the PowerMate Service Manual supplied with each PowerMate Maintenance and Troubleshooting Service Manual Page 5 7 Repairs and Warranty The modules of the PagePac 20 paging system do not require periodic maintenance and are not field repairable All terms and conditions of your agreement with AT amp T Information systems apply For service information call the AT amp T Information Systems Service Number that is provided for your communications system Service Manual FCC Statement Registration Page 6 1 6 FCC Statement Registration Federal Communications Commission FCC Statement Part 68 Component registration for the Common Control Unit CCU has been applied for from the Federal Communications Commission FCC in accordance with Part 68 of its Rules Registered equipment may not be used with Coin Telephone Lines Equipment may be used with Party Lines in
21. owerMate If your voice can be heard in the speakers connected to PowerMate the problem is with the host system Note The audio level at the speakers will be much lower than normal when accessing PowerMate in this way Service Manual Maintenance and Troubleshooting Page 5 3 Test CCU 16 Turn system off by turning PowerMate MUSIC VOLUME control counterclockwise to OFF The power indicator will go off 17 Disconnect ZoneMate 9 from CCU by unplugging cable from connector J40 on CCU 18 Unplug modular page input cord from PAGE INPUT jack J1 on PowerMate plug into PAGE INPUT jack J101 on CCU This reconnects CCU to host telephone system 19 Reconnect CCU to PowerMate by plugging CCU modular cord P1 and cable P3 into PAGE INPUT jack J1 and connector J3 respectively on PowerMate 20 Unplug speaker cable from OUTPUTS VOICE COIL jack J5 on PowerMate and plug cable into TALKBACK VOICE COIL OUT jack on CCU 21 If necessary set MODE switch on CCU to LS 22 Turn PowerMate MUSIC VOLUME control clockwise to 1 The power indicator will light Attempt to page If your voice can be heard in the speakers connected to the CCU the problem is most likely in ZoneMate 9 Paging Does Not Work In Some Zones If paging does not work in some zones but functions normally in all other zones the problem is most likely in ZoneMate 9 Talk Back Does Not Function talk back does not work in some zones check that talk back has b
22. peakers The CCU contains a voice activated switch which is controlled by the voice of the person making the page When the individual making the page is silent for approximately one half second the switch returns to the listen mode and the speakers function as microphones The page originator s voice will automatically switch the system back to the page mode Talk back may be selected on a per zone or zone group basis by using the appropriate program codes Table 3 B Section 3 Generally no more than two or three speakers should be used during talk back Too many active speakers may cause intelligibility problems as a result of excessive background noise Tones Dial reorder connection program night bell and talk back warn ing tones are heard at specific times during operation of the paging system For a detailed description of each tone refer to Night Bell Capability When the host telephone system provides the night bell feature the CCU may be optioned to supply a night bell tone when an incoming call is ringing The night bell feature extends the incoming call to the speakers so that any telephone in the system can answer the call The night bell tone may be selected for a particular zone or zone group as well as all zone Selection is made with the program option codes Table 3 B Section 3 All zone paging is the default capability pro grammed after ZoneMate 9 installation All Zone Lockout This user programm
23. rogramming selected options Where necessary references are given in the Option column to ex amples of specific options placed at the end of the table Steps 1 thru 3 below are basic steps of the programming procedure which are per formed for all options 1 Lift telephone handset 2 Dial paging system access code for applicable option Table 3 A 3 Replace handset to complete programming procedure After setting an option you must replace the handset or depress the hookswitch go on hook before setting another option Table 3 A Programming Instructions Poon Ce Dial 941 942 or 943 as applicable Table 3 B Enter Talk Back e Dial 921 Listen for dial tone in e Dial access code for each zone to have talk back Individual Zones Tables 4 A and 4 B Section 4 Listen for program Zone Groups tone after dialing each zone access code or e Dial 9 Listen for program tone All Zone See at end of Table 3A Clear Talk Back e Dial 922 in e Dial access codes for each zone or zone group in Specific Zones which talk back is to be cleared Listen for or program tone after dialing each access code Zone Groups Clear All Dial 923 Talk Back Enter Talk Back Dial 931 932 933 or 934 as applicable Taie 3B Select DSS10 Dial 951 to prevent all zone page or Lockout COM KEY Dial 952 to enable all zone page using DSS10 Only Program Zone Group e Dial 99 group number to be programmed 1 2 3 etc Listen a
24. s instructions for operating and testing the paging system after installation and programming If the system fails to operate properly refer to Section 5 Maintenance and Troubleshooting Zone Paging PBX Systems Ground or Loop Start 1 Lift telephone handset 2 Dial PAGING access code If paging system is busy you will hear a busy tone If no busy tone is heard go to step 3 3 Dial access code for desired zone or zone group Tables 4 A and 4 B If connection tone is active you will hear a short tone just before connection to the zone Music if provided will stop 4 Speak into telephone in a normal manner Your voice will be heard in all speakers in the zone or zone group Note If talk back is selected individuals near the speakers will be able to respond to you by using speakers Since your voice controls talk back switch you will cut someone off in mid sentence if you speak or make any sound while they are using talk back If talk back warning tones are active these tones will be heard in the speakers 5 When your page is completed replace handset Music if pro vided will be heard again in the speakers COM KEY 416 Systems Touch Tone Only 1 Lift telephone handset 2 Press IC1 button 3 Dial access code for desired zone or zone group Tables and 4 B connection tone is active you will hear a short tone just before connection to the zone Music if provided will stop 4 Speak into telephone
25. step 4 Test Host System 4 Turn system off by turning PowerMate MUSIC VOLUME control counterclockwise to OFF The POWER indicator will go off Disconnect CCU from PowerMate by unplugging CCU modular cord P1 and cable P3 from PAGE INPUT jack J1 and connector J3 respectively on PowerMate Unplug one of the speaker cables from ZoneMate 9 and plug cable into OUTPUTS VOICE COIL jack J5 on PowerMate Unplug modular page input cord from PAGE INPUT jack J101 on CCU and plug into PAGE INPUT jack J1 on PowerMate This connects PowerMate to host telephone system Turn PowerMate MUSIC VOLUME control clockwise to 1 The POWER indicator will light Lift a telephone dial paging access code and speak into hand set If paging is not possible proceed to step 10 If your voice can be heard in the speakers connected to PowerMate go to step 16 Test PowerMate 10 11 12 13 14 15 Turn system off by turning PowerMate MUSIC VOLUME control counterclockwise to OFF The POWER indicator will go off Unplug modular page input cord from PAGE INPUT jack J1 on PowerMate Plug a Six Wire In Line Modular Adapter into PAGE INPUT jack J1 on PowerMate Short adapter terminal BK to G and R to Y Plug a standard 2500 type telephone into adapter Turn PowerMate MUSIC VOLUME control clockwise to 1 The POWER indicator will light Attempt to page If paging is not possible the problem is most likely in the P
26. t hear a dial tone go to step 3 3 Dial 2 digit access code Table 4 B If connection tone is ac tive you will hear this tone after last zone is connected except in COM KEY 416 and some key systems Service Manual Operation for Systems Testing Page 4 3 Note If you make a dialing error hang up and start over Music if provided will be cut off when the zones are con nected The use of talk back when paging in zone groups is not recommended In a talk back situation no more than 2 or 3 speakers should be active to ensure in telligibility A zone group will probably exceed this number of speakers Therefore talk back is not recommended 4 Page after dialing the last digit or after hearing connection tone if this tone is provided 5 When your page is completed replace handset Music if pro vided will be heard again in the speakers Table 4 A Zone Access Codes Table 4 B Zone Group Access Codes Zone Dial Access Code Group Dial Access Code 0 81 All Zone 1 2 3 4 5 6 7 8 Service Manual Maintenance and Troubleshooting Page 5 1 5 Maintenance and Troubleshooting Overview This section contains instructions on how to isolate a problem in the PagePac 20 9 zone paging system to an individual module or the host telephone system To troubleshoot by symptom refer to Table 5 A for a list of common troubles and possible causes and solutions Troubleshooting Should trouble develop in the PagePa
27. te 9 and system speakers are described in the paragraphs that follow CCU Modular Cord P1 Plugs into PAGE INPUT jack J1 on rear of PowerMate PAGE INPUT Jack J101 One end of the 6 foot modular cord sup plied with the PowerMate plugs into jack J101 Figure 2 1 The other end of the cord connects to the host communications system using either a modular plug or four spade tip lugs When the cord is equipped with spade tip lugs connection to the host system may also be through a connecting block For your host com munications system refer to the PowerMate manual and the specific connection document that is supplied with the PowerMate Connector J40 The 6 foot 25 conductor cable hardwired on ZoneMate 9 plugs into CCU connector J40 Cable P3 Plugs into connector J3 on rear of PowerMate Figure ES Installation Service Manual Page 2 2 TO J101 FROM HOST COMMUNICATIONS SYSTEM 5 FOOT MODULAR CORD SUPPLIED WITH POWERMATE POWERMATE NOTE When Ground Start is selected on the CCU see Figure 2 3 the black lead of the PAGE INPUT cord must be connected to the telco system ground with some installer supplied cords you may have to use the yellow lead instead of the black J40 TO SPEAKERS COMMON CONTROL UNIT CONNECTORIZED CABLE TO EACH ZONE SUPPLIED WITH SPEAKERS CABLE P3 TO NIGHT BELL OUTPUT 6 FOOT 25 CONDUCTOR CABLE HARDWIRED TO ZONEMATE 9
28. tive PowerMate Check AC power source Set CCU MODE switch as required for host system DL Mode leads C and C1 must be closed to page Test paging with Zone Mate 9 removed from system connect a voice coil zone to TALKBACK VOICE COIL OUT jack on CCU Test paging with CCU removed from system connect one speaker zone to PowerMate jack J4 70V or jack J5 voice coil Ensure that correct type speakers voice coil or 70V are used Test PowerMate if test good replace CCU and ZoneMate 9 Service Manual Page can be heard but level is very low Page satisfactory but music dead or distorted Background music satis factory music is si lenced when page attempted but can not page Maintenance and Troubleshooting Page 5 5 Table 5 A Trouble Analysis Continued Possible Cause Possible Solution Speaker output set too low Wrong type of speakers Low level from host system Music source volume control improperly set MUSIC VOLUME control on PowerMate improp erly set Defective Music source Defective PowerMate Defective ZoneMate 9 Defective CCU Defective PowerMate Defective host system Adjust power tap at tenuator or volume control on speakers as appropriate Ensure that correct type of speakers voice coil or 70V are used Increase level from host system Adjust music source volume control generally set to mid range position Adjust MUSIC VOLUME co
29. ty to maintain uninterrupted telephone service FCC Statement Registration Service Manual Page 6 2 Federal Communications Commission FCC Registration Part 15 Radio Frequency Interference The CCU unit generates and uses radio frequency energy and if not installed and used in strict accordance with the manufacturer s instruc tions may cause interference to radio and television reception Testing is being conducted for compliance with the limits for a Class B device in accordance with the specifications in Subpart J of Part 15 of the FCC Rules This testing is designed to provide reasonable protection against such interference However there is no guarantee that in terference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the PowerMate unit off and on the user is en couraged to try to correct the interference by one or more of the follow ing measures e Reorient the radio or TV receiving antenna e Relocate the PowerMate unit with respect to the radio or TV receiver or vice versa e Plug the PowerMate unit into a different outlet so that it and the radio or TV receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet How To Identify and Resolve Radio TV In terference Prob
30. watt telephone integrated loudspeaker paging system designed to be placed on a desk or shelf PowerMate provides basic single zone one way paging with a choice of voice coil and or 70 7 VAC audio output to the speakers MusicMate Background music may be provided to the paging system by add ing MusicMate For more detailed information on PowerMate or Music Mate refer to the manual provided with the individual modules Common Control Unit CCU The CCU sits under the PowerMate Figure 1 and increases Power Mate capabilities by providing e Additional paging features eZone paging e Talk back with multi zone paging capability e Night bell signaling host system must provide night bell feature The CCU operates with a host communications system using ground start or loop start line circuits as well as line or intercom con nection to key systems Either touch tone or dial pulse systems can be used to enable paging features Service Manual Introduction Page 1 3 The voice coil output on the CCU allows the PowerMate CCU com bination to provide single zone paging and talk back However a pag ing system needing nine zones or less requires ZoneMate 9 ZoneMate 9 ZoneMate 9 is designed for placing on a flat surface and is used in conjunction with a PowerMate and a CCU to provide 9 paging zones and all zone paging with paging features described below A 6 foot cable provided with the unit connects ZoneMate 9 to the CCU
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