BTP-R880NPII Service Manual
Contents
1. 6 ws MS 7 e eos CE TT 9 oes ws a TT 30 206916067 8NB0 Podere TT TT T TT TT 11 8205 910012 Feed button label 1 th washer 24 h washer 2 1 1 1 1 1 1 1 2 l l l 29 SNIC BTP R880NPII Service Manual 3 Jeoorsrooor fewe a 0 orsi Teeasan T pat j emons Mes 4 6103800982 Mecharismistholier TT TT jemen mk TT T2 TT 4 moms smes y e 45 wore Parsons T 4e sapooao Me TT TT 47 a ozooooeo Maincontolboardcover i TJ TT TT 4 soos Pr 49 Mom mhr d so sooosoorer Pan head serewe Mara 1 eooseoooso TPH pressure spring 2 5b oe oogoge Pressure spring hoder 7 T TJ TT TT 59 oaereoza TPH supportng pressure spring lee 1 a aoooooooaa Panheadsoews TT TT 55 60065036606 Main control boardprotectontm 1 s rme Maincontolboad TT T TT TT sr ross menava TT TT TJ TT 5 mmwons Mos se 6102916062 Lowercicuitboadcoer r o o eo awws Mos er Taneoas Mw UE DN TT amp TT nwetan S 6 lawsa Pmswabao o TT Tea az oooaaan Guidingboad a TT ENEE EC NN NN 7600 910792 white Power switch ar rosas veran ana r e repene Moown YT 6 fessos Damse e o o 70 4000800057 Panhead serwa M2 6 J e oo TT 8201 909982 Cover opening latch black ME omeen A E wes C2. C200 HLN Ge POSAJVEZ E j FR HIM D120282000302 U e3 Figure 2 2 2 Position of each connector SN JC BTP R880NPII Service Manual 3 Communication interface BTP R880NPII support RS232 serial interface USB interface Ethernet interface 3 1 RS232 serial interface 3 1 1 Connector and specification The printer serial interface is compatible with RS 232 standard of which the outlet is 9PIN and the connector is female DSUB 9 type 3 1 2 Signal definition Signal definition of 9pin interface is as below Pin _ name Signal direction Function NC en O J O J N CTS Input Require to send 5V Output Not connected 3 1 3 Interface parameters Parameters of the Serial interface module em Tame 7 MARK 3 to 15 V logic 1 OFF Pressure SPACE 3 to 15 V logic 0 ON 1200 2400 4800 9600 19200 38400 57600 115200bps Notes All of the baud rates data bits and parity bits of the serial interface can be configured by EEPROM 3 1 4 Default Setting Default configuration of the printer user can inquire the interface configuration by printing self test page Baud rate 9600bps Data bits 8bits Parity bits NO Stop bits 1 bit SNIC BTP R880NPII Service Manual Handshaking Hardware 3 1 5 Timing sequence The software handshake XON XOFF timing sequence When XON XOFF control is selected the printer transmits XON or XOFF signals as follows Printer status Action XON 1 When t
3. Cash drawer control connector e Application software gt Character printing 1 Two inner ASCII fonts FONTA and FONT B 2 User defined fonts 3 Font size can be enlarged 1 6 times horizontally and vertically rotating printing 0 90 180 270 Bar code printing multiple one dimensional barcode and one two dimensional barcode Image printing image can be downloaded into FLASH and SDRAM supporting direct bitmap print mode o Printer Maintenance gt Y VV WV Paper roll changes easily Print head can be cleaned easily Different features and parameters can be configured by software Easy paper loading Firmware program online updating SNIC BTP R880NPII Service Manual 1 3 Technical Specifications em arate One dimensional bar code UPC A UPC E JAN8 EAN8 JAN13 EAN13 CODE 39 Barcode Supported CODE 93 CODE 128 ITF CODABAR GS1 128 GS1 DataBar Two dimensional barcode PDF417 QR Maxicode 2D GS1 DataBar Composite Symbology Font A 12 x 24 Font B 9 x 17 Fonts Supported Kanji font A 24 x 24 Traditional Chinese Simplified Chinese GB2312 18030 Japanese Korean English HK optional Bitmap download Direct bitmap print Download buffer size Image process Support bitmap and execute RAM 128KB quick print FLASH Max 512KB Cash drawer connector 1 2 cash drawers RAM 2MB FLASH 2M 4M DUBII 24V 5 DC average current 2 0A utpu E Max 8A 256 heating units work at t
4. 2 Printer overview and Modules 2 1 Printer overview BTP R880NPII printer is made up of the following major components printer and power adaptor Printer consists of four main modules including Bottom cover board Main control board Printer mechanism Printer Shell module The overview is shown as below Shell module Mechanism module Main control board Bottom main control board cover SNIC BIP R880NPII Service Manual 2 2 Main Control Board Unit Block Diagram This printer uses main control board named POSJV1 2 the sensor button motor and cutter is connected to main control board via connectors The block diagram is shown as below moror MOTO Paper end sensor 3 CPAP hemal Head l THO Led key Kp KEYI CNIE__ Ko AIntertace board Paper near end LOW bran t LPLOW Motor Paper end sensor Thermal Head LED Key Paper near end sensor Figure 2 2 1 Main control board unit block diagram HD CUT Buzzer Power switch CNS CNiB sin J R1682 RIBBI gt eJ oja Power Se A ssel cos 3 AWE 1 Drawer K P Ms exi F m sss R4 137 a 231 all O we 32 el aol Rats f T e Le K Ce Cas cm RS c helle x L LJ CAS uier HTI As 62 H754 R129 a R12 Ja LO Ethernet interface 0911111191091111199000411991911111119014999990004000 f EM E lt EN x i EM ic i EN x E
5. 6 4 PROBLEMS DURING PRINTING nnen enn enennen enn eee ee KK se heme sse sisse sie iie kk esie iiie i kk ia resa seas 23 APPENDIX ds l yan yat 24 APPENDIX 1 COMMAND SET ss 5x45knxan y 24 APPENDIX 2 SERVICE PARTS L ST opone posado We Wae nk b day n 24 APPENDIX 3 PRINTER EXPLODED VIEW aaneen k k k heme hehe k kk sese isse kk K k kk k kk kk k kk kk ka 27 wer meee oax xrogaa 29 APPENDIX 5 OVERALL DIMENSION strip pre Sahe n kk E bi 31 APPENDIX 6 MAIN BOARD LAYOUT aanne kk Ie kk kK e n sh eee i rese re ia K k K k kk si k kak e iiie k k kk kk kk e 32 SNIC APPENDIX 7 BUTTON SETTING LIST BIP R880NPII Service Manual SNIC BIP R880NPII Service Manual 1 Feature 1 1 Outline BTP R880NPII is a high performance thermal printer which can be widely used for real time printing application such as POS system restaurant system ATM etc BTP R880NPII can be connected with other devices via parallel interface serial interface USB Ethernet or WIFI and is available for WINDOWS 2000 XP Server 2003 VISTA WIN7 WIN8 Server2008 Linux and MAC 1 2 Main Feature e Printing gt VV Vv Vv Vv Low noise high print speed High print speed up to 230mm s Continuous paper or marked paper can be used Can be used with different paper width Auto paper cutting
6. Se he A E AN KU RAW ANA Se G V VE RAA k 4 2 1 PRINTER OVERVIEW a ira wanan ak h kaka d nin n e lkalk mitsdien nent xan a e k9 kw na a ka Wala d n 4 2 2 MAIN CONTROL BOARD UNIT BLOCK DIAGRAM nonnen eneen KK KK KK KK KEK KK KK K kk k kk kk kk kk kk kk kk kk ka 5 3 COMMUNICATION INTERFACE yo s l l ki ki NNN k 0 kel R ku su a bka ke W ken RAW kk G d RA WEN HAR a ER HORTON nU 6 CIN temo IN Nl en 6 3 1 1 Connector and specification nnen neren enenerenserenservnneverenvereneverenvereensvennnverensverenveevnnvernnvenenenenn 6 SM Wa I al nd gie A 6 SN Lo WMV ACS Dol Inn TO ei en E E 6 SNB DEI UN Geer a m 6 SN Pee EMO Bo 6 8 rl ltda dio 7 SO EO OO So TTE 7 CDS INA RACE 7 3 2 1 USB Interface Connector and Specifications nunnuersnnerrseerenver nono nnncononcnnnnnnnnnnanannnos 7 3 2 2 Signal Define of the USB Interface Module u eee k kerek kek keke 7 3 2 3 Signal cable of USB interface module i Eek eee kereke keke keke Ke K KAK KE KAKA 8 3 2 4 Parameters of the USB Interface Module nnee eee ee k ee k k Ke KK 8 3 2 5 Troubleshooting of the Interface Module kek kek ke k KEK k k K YA 8 3 3 ETHERNET INTERE AC Errar W ke da seeden eran 9 3 3 1 Ethernet interface connector and specification i keke keke ke 9 3 3 2 Ethe
7. 3 3 2 Ethernet interface electric specification Output signal Efficient differential mode voltage more than 450mV top voltage more than 13V Common mode alternating top voltage is less than 2 5V Input signal differential mode voltage more than 160mV is regarded as efficient mode voltage 3 3 3 Troubleshooting of the Interface Module Detailed information please refer to Quick Reference to Ethernet Interface Module SNIC BTP R880NPII Service Manual 4 Disassembly and Assembly AN Caution 1 Do not disassemble any parts of the printer or loosen any screw if it works properly 2 When disassembling parts please check carefully if the connecting lines are damaged or not 3 When handling the thermal print head or electronic components please make sure to use antistatic gloves or bracelet 4 During the disassembly be careful not to leave small parts or screws inside the printer 5 Don t scratch the print head surface Assistant material Lubricant alcohol absorbent cotton 4 1 Maintainance tools O Screw Driver Philips type r Screw Driver line type O Wire clamp pliers 4 2 Disassemble the Printer 4 2 1 Disassemble bottom and top covers Top view of printer Press the latch of the top cover and open it disassemble two ST2 6x6 self tapping screws BIP R880NPII Service Manual Follow the arrows to push the hooks on the right and left of the top cover so that it could be taken off the roller brac
8. setting configuring by Feed button 1 Hold the FEED button pressed while switching the printer on 2 After the printer has printed the configuration sheet press and hold the FEED button to configure the printer The main menu for the key stroke setting procedure is printed 3 The procedure consists of several sub menus and step by step working is needed 4 Every choice has a number which indicates the number of times the FEED button has to be shortly pressed After this the choice is validated by an additional but longer press of the FEED button 1 sec After all settings have been done they are stored in the printer by stepping back through the submenus to the main menu by using the number 1 plus additional press for validation s33 SNIC BTP R880NPII Service Manual PARAMETER SETTING BY FEED BUTTON CONFIGURATION Communication Back To Last Menu Serial Interface SERIAL INTERFACE Back To Last gt Menu Baud Rates gt 2 BAUDRATES 19200bps gt A gt 2 IK ES gt 3 ines o gt 4 ties gt 5 E o gt 6 en oo gt 7 a gt 8 115200bps gt 9 PARITY NONE Back To Last Menu gt 1 None gt 2 V J Even Data Bits DATA BITS 8 Bits Back To Last Menu gt 1 7 Bits gt 2 8 Bits Stop Bit s J gt 5 STOP BITS 1 Bit gt 1 E Bit gt 2 2Bts sd Bits gt 3 Handshaking gt 6 HANDSHAKING DTR DSR gt 1 eee oo gt 2 XONIXOFF 3 E KE ld DATA ERROR SETTING I
9. 69 Huoju Road High tech Zone Weihai China Hot line 400 618 1368 800 860 1368 Fax 86 631 5656098 PC 264209 Website www newbeiyang com cn SNIC BTP R880NPII Service Manual Notes 1 Follow the steps in this manual hereafter during maintenance 2 Make sure that the printer and the computer are turned off before plugging the communication cable changing print head or doing maintenance to the printer 3 Be sure to protect it against electrostatic damage when maintaining print head and other electronics 4 Time between turning on and turning off the printer is no less than 20 seconds 5 Do not operate the printer when paper is end Doing so can damage print head SN JC BTP R880NPII Service Manual DECLAR ON uc unn EIER AMANAN Mr MEER VIII MIT ET 1 IZ A 1 EE CMT E 1 iA Mazim 1 1 9 TECHNICAL SPECIFICATIONS cepectasa shaau eire cene tina GU bI deo n n win rU ep DRE wa a kan a EY enira S dU PR V na ab n 2 1 4 POWER SWITCH FEED BUTTON AND INDICATOR 00ccccceceeet eee Ie e e Ime he enemies rn hn re ses kk kk kk kk 2 Tot PONV SI S WIIG IN kany ka e tme dme KWA Sae AMA Cen e KORA Damm mace a 2 14 2 uoles m o AE A AS EEE AE EERTE T EEEE evades teva ate 2 1 LED o AAA Mo A 3 2 PRINTER OVERVIEW AND MODULES teer HEX EEEEEYSNEENkIS EH SEENE HEY SE YES NN XXPRYR WR NA Ke N
10. R END SENSER Enabled Back To Last Menu Gana Low Alarm Stop Print When PAPER Low N Paper Near End Sensor Disable gt 3 SET DEFAULT Back To Last NE Set Printer To Default lil oaren Current Font umm EI Menu SelectFONTA gt 2_ Select FONTB__ gt 3 Select EPS B wu UDFONTB Beep Beep settings Disabled _ Disab BEN Menu FREI Herald buzzer SE Menu mu E SNIC BTP R880NPII Service Manual Set Printer Mode gt 10 Printer Mode Default Printer Mode Menu Default Printer gt 2 Mode Mode Enter code then hold Button Down at least 1 second to validate Sensor Test gt 4 Sensor Test Mode ERROR LED state will change according to sensor state To EXIT hold button down at least 1 second Calibration Ethernet Configuration gt 7 gt 8 Ethernet CONFIGURATION Exit With Save gt 2 Saving config please wait Configurations have been saved please repower the printer Reset Ethemet gt 3 Fuld NN Print Settings gt 4 IP Address MAC Address SUBNET Mask GATEWAY Print Port 38
11. Receipt Printer BTP R880NPII SERVICE MANUAL SNIC BTP R880NPII Service Manual Revision Sheet SN JC BTP R880NPII Service Manual Declaration Information in this document is subject to change without notice SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO LTD hereinafter referred to as SNBC reserves the right to improve products as new technology components software and firmware become available lf users need further data about this product or have any doubt about safety issues that might arise from using it please feel free to contact SNBC or your local agents No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of SNBC Copyright Copyright 2014 by SNBC Printed in China Version 1 0 Trademarks Our registered trademarks are SMI Warnings and Cautions Warning Items shall be strictly followed to avoid damages to body and equipment Caution Items with important information and prompts for operating the printer Certifications The control system of SNBC has been approved of the following certifications ISO9001 quality control system certification ISO14001 environmental control system certification OHSAS18001 occupational health and safety control system certification IECQ QC080000 hazardous substance process control system certification Technical Contact Information Address No 1
12. ala ek oo va sxesows Paperhouse a o 75 2005916061 Tep cover ight draught spring TT TT 76 reverse Fedbtobed TT TT 7 woss Isse A 76 worse Topoovershat 79 80909995 Cuter stationary blade sprngpiton 1 9 sooosooose uw e o AJN N T N 30 SNIC BTP R880NPII Service Manual Appendix 5 Overall Dimension n A LLL 1 _ _ ZE _ _ _ _ _ _ _ _ _ _ _ _ m m Figure appendix 5 1 soi SNIC Appendix 6 Main board layout CNT up CN6 cur CNBBuz CN GNIS L Ce CERNA Din Dor r rr EEL u203 C263 n uJ BIT P R880NPII Service Manual e m 101 ij 133 _ WEN Y d Dll 116 11 K E p BS mt EXE ERE rd gres uen a20 Kx A C s cir stil IE DBEZES 2 CL lt li 4 RITT p 2158 Asoc IE a FUE E E Ey E s i m oH Di e li LA RE zh ense jRi21 capa sT EN Kel ORO ma El A R120 we 2 E COMM CNIE 511 12 503 na cra C521 che z cet r C264 R503 4 R34 LR350 C265 gt EH n O E ___juasi 200 mn Kn us 1361 En LE M x uo er La j Ce c22 POSAJ V1 2 lt z EN gm a 4 a mm f mm n e 5353 EEn CODE ER R223 CMIUSB Figure appendix 6 1 Front layout of main board 239 SNIC BTP R880NPII Service Manual Appendix 7 button setting list Parameter
13. and send the data again 3 Check whether the serial port signal is normal or not lf not please check whether signal channel is normal or not If so please check whether SU01 is void welded or not If not please replace SU01 3 2 USB interface 3 2 1 USB Interface Connector and Specifications The USB Interface Connector is a standard USB B Interface Connector 3 2 2 Signal Define of the USB Interface Module Signal Define SNIC BTP R880NPII Service Manual signal Signal define VCC Power DATA Data DADA Data GND Ground 3 2 3 Signal cable of USB interface module USB interface cable adopts standard USB ATO B cable cable length1 5M USB interface cable accord with USB2 0 standard 3 2 4 Parameters of the USB Interface Module The USB interface supports USB2 0 protocol and can concatenate through USB HUB 3 2 5 Troubleshooting of the Interface Module Error phenomena Data can not be sent out data can not be received Error causes 1 Cables are not connected securely 2 Some parts on the USB interface circut are void welded or damage Error detects and debugs 1 Change to a new USB cable and test again 2 Check if the capacitors and resistors are welded normally Replace U101 and test again if they are welded normally SNIC BTP R880NPII Service Manual 3 3 Ethernet interface 3 3 1 Ethernet interface connector and specification The parameters of network interface socket match 10BASE T standard of IEEE802 3
14. cket take the roller shaft sheath out of it and take the platen roller off Disassemble the two M3 5 screws which fix the cutter module and remove the cutter from the mechanism bracket BIP R880NPII Service Manual Disassemble the two M2 4 screws fixing the cutter and separate the cutter from its holder Disassemble the two ST2 2 3 screws fixing the tear off i bar and take it off Remove the print head module from the mechanism and separate the print head holder from the mechanism 16 SN JC BTP R880NPII Service Manual Disassemble the two M2 5 5 pan head screw switch fix the pressure spring bracket and separate the print head pressure spring and the print head supporting pressure spring from the pressure spring bracket Disassemble the two M3 4 pan head screws which fix the print head separating the print head and its bracket Unscrew two M3 5 screws which fix the interface board to take off the paper house from logic board cover Unscrew two ST2 6 4 screws which fix the feed button board to take off the feed button board from paper 17 BIP R880NPII Service Manual SNIC 4 2 11 Disassemble hook Take off the spring from paper house and then rotate it as the direction in left picture to take the hook out from paper house Q0 EEES X WS SINC j ji Y Tu i Xu f HP iS A i ji i j I j il d i jSsi ft BO Unscrew the two ST2 6 4 screws fixing the paper j
15. gnored Error gt 1 lum m Print gt 3 V Qo Ethernet Interface No parameters to be set for Ethernet USB interface gt 4 USB MODE API MODE Fold Menu aevo os Rx Buff Size RX BUFFER bo imi 4K bo imi 234 SNIC Mechanism amp gt 4 Hardware Print Settings 1 Go Q 1 HARDWARE SETTINGS Back To Last Menu Mark Sensor Cutter Buzzer Power Supply 1 gt 2 gt 3 PRINT SETTINGS Back To Last Menu gt 1 BTP R880NPII Service Manual Back To Last gt 1 Menu 4k Bytes 45 Bytes 64K Bytes MARK SENSOR Disable Back To Last 1 V A Enable Disable CUTTER Back To Last Menu Cut Mode gt 2 Settings V oo lt 5 c I V N 1 V as Auto Cut gt 3 Settings BUZZER Normal Volume Back To Last gt 1 Menu V N Low Volume Normal Volume g C2 High Volume Higher Volume V V o Cc Highest Volume Disabled gt POWER SUPPLY Normal Back To Last Menu V J 1 V Ec Normal Low Power Mode gt 3 Be N C DefaultCutMode Back To Last Menu gt 1 Enable gt 2 Disable gt 3 Full Cut Mode gt 4 Partial Cut Mode gt 5 Default Cut Mode gt 6 AUTO CUT SETTINGS No use this function Back To Last Menu gt 1 Cut paper when cover gt 2 I O m 0 SL Z G 0 is closed No cut paper when gt 3 cover is closed Cut paper when gt 4 power on No cut paper
16. he platen is dry Caution lt gt Must be sure that the power is off during routine maintenance lt gt Don t allow to touch the TPH with hand and metal or scratch the surface of the TPH platen and sensor with forceps lt Do not use organic solvent such as gasoline and acetone to clean the TPH and platen lt gt Don t turn the power to go on print until the alcohol volatilize completely 21 SNIC BTP R880NPII Service Manual 6 Troubleshooting In case of printer fault consult this section for solutions and advice If you do not find a solution in this section please contact your local dealer for assistance 6 1 Cutter error troubleshooting When cutter fails to recover due to paper jam or sudden off line status the top cover cannot be uplifted for the cutter sliding blade is pinned At this time you mustn t uplift the top cover by force otherwise the cutter will be damaged and the printer will not be able to work normally Perform the following actions 1 Turn off power of the printer 2 Put your hands on both sides of the cutter top cover and pull it out according to the arrows in the figure below to expose the manual knob on the cutter sliding blade 3 Rotate the white knob according to the arrows in the figure below observe the action of the cutter from the paper path Wait until the cutter sliding blade completely deviates from the still blade open the top cover and clear paper jam Moving blade Abnormal po
17. he printer goes online after turning on the power Transmit Transmission 2 When the receive buffer is released from the buffer full state Transmit XOFF E 1 When the receive buffer becomes full Transmit Transmission Notes 1 Definition of receive buffer full default size of receive buffer is 4K which can be set to 45Byte 64K When the buffer size is less than a certain amount the number of bytes is n1 and the interface is serial receive buffer is full and keep full status It is not full until the buffer size is increased to another certain amount The number of bytes is more than n1 2 Definition of XON XOFF XON is 0X11 and XOFF is 0X13 The hardware handshake XON XOFF timing sequence When hardware handshake is selected the status of signal DIR DSR is shown as below 1 When power on the printer and the printer is on line SPACE 2 When receive buffer is released from full status SPACE 1 When receive buffer is full SPACE 3 1 6 Error processing Error phenomena Data can not be sent and received Error causes 1 The cable is not connected reliably 2 The parameter setting is wrong 3 The circuit is void welded or damaged Error detects and debugs 1 Check whether the serial cable is connected reliably or not if not please connect it again 2 Check whether the serial port setting of host is same as the printer configuration sheet or not if not please configure the serial port setting again
18. he same time Print head lifetime 2150Km 12 5 standard 12 596 printing ratio printing sample Communication interface RS232serial interface USB interface Ethernet interface Operation condition 5 45 C 20 90 40 C Storage condition 40 60 C 20 93 40 C Dimensions 199mmx145mmx 143mm LxWxH Figure1 3 1 technical specifications 1 4 Power switch Feed button and Indicator 1 4 1 Power switch V NY Power switch is on the right of printer V LN SUN O power is turned off power is turned on Figure1 4 1 1 Power switch 1 4 2 Feed button 1 In self test status SNIC BTP R880NPII Service Manual gt Power on printer while pressing the FEED button will start the printing of the configuration table gt Press down the FEED button while power on printer printer will start printing self test page 2 In normal status gt The printer will feed paper continuously when press the FEED button for longer time the printer will stop feeding paper when loosen the FEED button 3 In printing status gt Printer will be no action when press the FEED button 1 4 3LED Indicator Printer is powered on ERROR Power FEED Q Indicator Green Printer is powered off Printer is in error status Error Indicator Red Printer is in normal status except paper end or near end Buzzer On Printer is in error status Figure1 4 3 1 LED button label SNIC BTP R880NPII Service Manual
19. hen the TPH happens in any case as below you should clean it lt Printout is not clear lt Some tier printout is not clear lt gt Noise in paper feed or retraction is high The steps for cleaning print head are shown as below 1 Turn off the printer power and open the top cover 2 If printing is just finished please wait until the print head is completely cooled 3 Use alcohol cotton wringed out to wipe away the dust on the surface of print head and roller 4 Wait until the alcohol is completely evaporated then close the top cover 5 2 Sensor cleaning When the printer occurs in any case as below after manual check you should clean marked paper sensor lt gt During the print the printer sometimes report paper end error lt Fails to identify marks effectively lt The printer doesn t alarm while paper out The steps for cleaning the platen are shown as below 1 Turn off the printer power and open the top cover 2 Clean the platen with alcohol cotton should be twisted 3 Turn on the printer power until the platen is dry 5 3 Roller cleaning In the following cases the platen should be cleaned lt Printout is not clear lt gt Some tier printout is not clear lt gt Noise in paper feed or retraction is high The steps for cleaning the platen are shown as below 1 Turn off the printer power and open the top cover 2 Clean the platen with alcohol cotton should be twisted 3 Turn on the printer power until t
20. j j ji r Ve Ti E i J N y LN FS AN S dj NSE sensor and take off the paper sensor out from the y PA i Mn N i j i gt ZU NANA j ji j ji y CASO lJ ll TI paper house Q SS li il N NC b Hi j N 7 E l EN E Disassemble the ST2 6 6 screw fixing the paper near end latch and the spring washer and take off the paper near end latch from the paper house 18 SNIC BIP R880NPII Service Manual Unscrew the ST2 6 6 screw fixing the paper near end sensor take it off from the paper house and remove the paper near end holder and the paper near end bracket from the paper house Disassemble the two spring gaskets which fix the motor and the flat gasket and take off the motor from the mechanism left holder Disassemble the two 4 E rings fixing the gear and take off the gear from the mechanism left holder Fix the latch spring on one end of the mechanism right holder and unscrew the M3 5 screw fixing the top cover latch 19 SNIC BTP R880NPII Service Manual 4 2 17 Disassemble the Micro Switch Unscrew the two M2 8 screws fixing the micro switch L OG and take off the Micro switch 4 3 Printer assembly Assemble the printer in the reverse sequence of disassembly 20 SN JC BTP R880NPII Service Manual 5 Maintenance of Main Parts 5 1 Print head cleaning W
21. ket Take off the top cover Follow the arrows to uplift the cutter cover and take it off BIP R880NPII Service Manual 5 screws which fix the middle body Unscrew two M3 Take off the middle body 5 screws which fixthe lower body and Unscrew four M3 take off the lower body 2153 SN J BTP R880NPII Service Manual Take off the lower body separate it from the mechanism and finish disassembling the printer housing Disassemble two ST2 9tapping screws and separate the hook of the bottom circuit board cover from the circuit board cover to take off the bottom circuit board cover Unscrew the four M3 5 screws fixing the main control board and separate the main control board from the mechanism 13 SNIC BTP R880NPII Service Manual 4 2 4 Disassemble the power switch Follow the arrows to hold the power switch flat spring and remove the power switch from the main control board Disassemble the two 3 E rings which fix the top cover shaft and take the torque spring and the shaft out Remove the top cover bracket from the mechanism and finish the disassembly of the top cover bracket 14 SN J BTP R880NPII Service Manual 4 2 6 Disassemble the cutter still blade and platen roller Disassemble the two M2 5 4 screws fixing the still blade shrapnel and take it off Take the still blade out of the still blade Fixed column Disassemble the two E rings fixing roller bra
22. mble NOOK eee eee keke eke keke r keke kenek rek none KARA KAKA KHK A HARA HANA HERAN HAH A HAH N HAH H HARA HAR 18 4 2 12 Disassemble SENSON oessa s anderde vetiver co ecos 18 4 2 13 Disassemble the Paper End Sensor Module and its sensOr nne annae nnn ke 18 4 2 14 Disassemble the m OOF ek ek ke k rek kek kek Ke k rek Kek KAK KK KE KA KAKA KA KAKA KAK AA 19 4 2 15 Disassemble the gear uennsrsrennerersnenervenenrerenenrersnenverenenervanevenenneversnneverennerenennerevanneeesenns 19 4 2 16 Disassemple Me CN UU 19 4 2 17 Disassemble the Micro Switch iE Eke kek kek ke e keke k ek kre KAK KK KK AK nnn 20 4 3 PRINTER e 20 5 MAINTENANCE OF MAIN PART egos nn cela isen ree Diet rini k h ke oaaao e k xa u Ke Se ka k s kn a W b k a aiak 21 Det PRINTHEAD CLEANING 5 lt s o nia An 21 o2 ENSOR CCEANING ERN RR RUE NRW 21 sto ROLLER CLEANING seeker E m 21 5 TROUBLESHOOTING T 22 6 1 CUTTER ERROR TROUBEESHOOT INQ var ain in nbn kk kk Ya Ea tu K kk kk na kk k kk kk k kk kk k k kk kk kk k k kk kk k kk kk kk kk ka 22 6 2 PRINTER DOESN T WORK CL kk k kk ku 23 6 3 ERROR LED bT 23
23. rnet interface electric specification sss keke kek kk ek K k 9 3 3 3 Troubleshooting of the Interface Module ui kek kek kek k keke kek K k 9 4 DISASSEMBLY AND ASSEMBLY ona ita 10 LN ET ezaeei TL TR 10 SNIC BTP R880NPII Service Manual 4 2 DISASSEMBLE THE PRINTER es oa end de an ere Penta aded ons Ado tati Dosis iei oie 10 4 2 1 Disassemble bottom and top covers oooccoooccnonoconocnncnoonanonononcononanencnonnc kerkere kerek re k rek Kak Ker Ke KA KERA KAKA HERA KARO 10 4 2 2 Disassemble lower board cover E i kk eene eene enne k ra k re KA Ka KK KAK KAKA KA KAKA KK HA 13 4 2 3 Disassemble the main control board and the main control boardprotection film 13 4 2 4 Disassemble the power switch l ee sais 14 4 2 5 Disassemble top COVED annae eee ee eke eee ke eke kereke k kan kenek Ke HA KAKA KARA HERAN KE HA HERA HANA HERA HE HA HAH HHH HA HERA KA VR 14 4 2 6 Disassemble the cutter still blade and platen roller ee 15 Zede Me Herr cc o_o_o_maoaeaearrmm 15 4 2 8 Disassemble the print head module i ekere r kek k k ke kk kek kek Kek kK k KARA 16 4 2 9 Disassemble paper NOUS 17 4 2 10 Disassemble feed button board unne eee keke kek kek keke nnne nenne nensis 17 4 2 11 Disasse
24. s is too low Adjust the print darkness to 11096 or 12096 as needed Vertical column of print i Dirt rint head or platen Reba al UA Clean the print head or the platen roller missing roller 208 SNIC BTP R880NPII Service Manual Appendix Appendix 1 Command set Refer to Programming Manual Appendix 2 Service Parts List TL80 print head 3000 906822 TPH cable 7110 900714 Paper sensor module 7600 910789 Platen roller 8301 909972 Step motor 3200 900260 Platen roller gear 8203 902239 1 Smallest Gear 2 8203 901777 1 Middle size Gear set Transmission gear 8203 901466 1 Largest y per i 24 SNIC BTP R880NPII Service Manual Main control board 7201 917768 Cymbiform 7600 910793 switch white Power switch Cymbiform 7600 910792 switch black Feed button control board 7600 911463 Micro switch 7600 911464 paper near end sensor 7600 910972 Rubber foot 8303 901997 25 BIP R880NPII Service Manual SNIC o B I 26 SNIC BTP R880NPII Service Manual Appendix 3 Printer Exploded View 1 Printer Exploded View Figure appendix 3 1 BIP R880NPII Service Manual SNIC 2 Exploded view n B 79 f 4 78 n nw Figure appendix 3 2 28 SNIC BTP R880NPII Service Manual Appendix 4 Parts list Ref No ParsNo Desorption Quamiy Remarks 1 Upper cover black 1 2 oo steem e oo o 3 Cutter cover black 1 LM n 31 1
25. sition Moving blade Normal position Notice 1 When revolving the thumb wheel the cutter sliding blade acts slowly Go on revolving and observe carefully Notice 2 If the thumb wheel cannot be turned do not force the wheel instead turn it the opposite direction Ie SNIC BTP R880NPII Service Manual 6 2 Printer doesn t work LED is off and the printer doesn t sure that printer cable has been connected Printer power is off work properly on both ends 6 3 Error LED and buzzer Refer to 6 1 Cutter error troubleshooting Error LED flashes and buzzer beeps Turn off printer power and wait until the print Print head overheated head turn to normal temperature mE Contact your local distributor or a technician of Buzzer beeps and error LED on These indicate a serious problem manufacturer for assistance 6 4 Problems during Printing Open top cover to check paper path and cutter and Paper cannot be fed normally p a PES remove paper jam Printer starts printing but Open top cover to check the cutter and remove paper Paper jam stops suddenly jam l l Open top cover to check the cutter and remove paper Paper is not cut Paper jam jam Paper roll is not installed Make sure that the paper roll has been installed correctly correctly Printout is not clear or dirty Paper is out of specification Use recommended thermal paper Dirty print head or platen ah P Clean the print head or the platen roller Print darknes
26. when gt 5 power on Disable gt 6 SNIC Darkness gt 2 Settings Paper Roll Width V Qo Left Margin gt 4 Right Margin gt 5 CR Command Code Page Save Paper gt 8 ow 3 39 3 3 E viv als NIO A IW IN Level 1 UJ ON 1 BIP R880NPII Service Manual DARKNESS SETTING Normal Back To Last gt 1 Menu JE N O 1 V wo Normal High Extra High gt 5 PAPER ROLL WIDTH 80 0mm Back To Last gt 1 Menu 57 5mm 69 5mm 76 5mm 80 0mm 82 5mm gt 6 LEFT MARGIN 7mm Back To Last gt 1 Menu V J V N viv SEES 3 3 gt V oo 1mm 3 3 V e O O 3 V J 5 N 3 3 V 9mm gt 7 RIGHT MARGIN 9mm Back To Last gt 1 0 1mm 5mm gt 5 Tmm 9mm CR COMMAND Disable Back To Last V Enable Disable CODE PAGE SET Back To Last Menu Print all codepages V Qo lt 5 E I V N ING 1 V A V Qo Select a V N codepage SAVE PAPER LEVEL Back To Last gt 1 Menu Disable 25 50 T5 100 V N vJ vl v a V Qo SNIC Paper Sensor gt Settings Set Default Config FONTA FONTB Settings Beep settings BIP R880NPII Service Manual Two tt 29 o Gray Bmp verity gt 0 o nd Ji E SETTINGS To Last PAPER LOW ALARM Enable Back To Last Menu Enable Disable STOP PRINT WHEN PAPER LOW Disable Back To Last Menu Enable Disable PAPER NEA
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