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Love SM_A02__0201 - Mike Channon`s Directory of HTC Service

1. Description Accept Criteria Class C D lt 0 9mm NC4 8 010 mm Description Accept Criteria Burr H Don t accept hand scrape Accept Criteria 0 25 diameter 10 65 0 65mm Diameter 11 00mm N 3 Description Class A Class B CO Description Accept Criteria Class A 2 5bmm W 00 25mm N03 Class B La3 0mm W500 25mm N04 Class C LO3 0mm W 00 3mm NG5 r das Description Accept Criteria Class A LO3mm W00 2mm 112 5 15 mm Class B Lijbmm 10 3 113 5 05 mm Class C Lij10mm W 10 3 mm HTC CONFIDENTIAL 5 V v m AR Eg etin smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual 18 of 66 5 Product Overview Device EB Voice command button Press to start Voice Speed Dial press and hold to record a voice note Volume Slider Slider up or down to adjust the speaker volume e During a call slider up or down to adjust the earpiece volume RESET button With the stylus press RESET button to soft reset your device The LED shows the following A blinking Blue light for Bluetooth system notification of powered up and ready t
2. OF E ur ar og er 1 ahini aniy m Yr E ed H F S NIXXXXXXXXXX Product af Taiwan M BIN 358HODDS2 D4IM zz Product of China i 45 0mm 3 3 2 Battery label Celxpert WWE CHT product of China Celxpert Ty ARTE GD e Wile HI dzvDbc Rating 3 7 VIC z 1200man i sais EET ra ee eat duree diee kein e oci Ta rod igh e fl E Ui ic ORTI pe Cn opus E on ET ATO e o o o meee ua MM ee wi qan dae rac Ate not expose io tereparaiures above adc amu ee ee agr 0 par for j Solas fis ey inis nradunt vi Hm dia 5 E5 2T A cu i a z EL SER IN m SiN AAS RX A 2 Product of China gt gp 35HOO0D52 OBM 45 0mm 3 3 3 Battery label Celxpert CHS product of China Celxpert SUE qx d dog Bn ARTE d CyDc d4zz 0Dpmesh 5 i HL spo 42v DC Kirke 18287 2000 eee RRS Sk Ein e Uy edo c AN e GRLE W gt TAF JH o Hue Mr SET HB pa
3. DOC 000 i w a T ERAS Issued Date 2007 02 01 m A02 smart mobility High Tech Computer Corn i Revised Date Doc Title Love Service Manual 1 of 66 Love Service Manual HTC Proprietary Confidential Treatment Requested Rev A02 1 2007 Engineering Mobility HTC CONFIDENTIAL seem NTC SAIESETRONRR So smart mobility High Tech Computer Corn Doc Title Love Service Manual 2 206 66 Revision Control Table Rev Date Contents Revised App Stage AXO1 2006 11 16 oc Edwin Chen r Add voltage and mE 2007 02 01 Update ch 8 Edwin Chen HTC CONFIDENTIAL 8 ATC smart mobility High Tech Computer Corn Doc No Issued Date Revised Date Doc Title Love Service Manual Table of Contents Introduction Product Configuration Labeling Plan Unit Refurbishment Inspection Criteria Product Overview Unit Assembly Disassembly Procedure Function Test Procedure OS upgrade procedure Board Level 2 5 Inspection 10 Generic Troubleshooting 11 Photo for 80H amp 99H Spare Part 12 HF Antenna Specification CON OOF Co HTC CONFIDENTIAL DOC 000 2007 02 01 3 of 66 I iN Eg moin smart mobility Hi sh Tech Comnuter Corn
4. 5 1 CON 5 a L MICAT RECORD SW BCON 51 1 RESET 51 1 VOL SW1 HTC CONFIDENTIAL E irrg mite smart mobility High Tech Computer Corn 02 Doc Title Love Service Manual 57 of 66 Rigid Flex Board Number Description Qty Location _27 00096 00 LED 2mA 3V 100UA WHITE HT F 196BPZHARVATEK 80 30degC 1 0 0 8 0 36mm LED1 LED LEDS S6HO0230 00M SWITCH SOH 213HST MITSUMI 70 20degC CAMERA SW 35H00350 00M 35H00467 00M Switch PANASONIC EVOP6EB35 Blizzard Swe Switch ABC3112P MATSUSHITA 2 way Swi Camera SW TT SV Teun UN gt lt E HTC CONFIDENTIAL m NS irc AO smart mobility High Tech Computer Corn Doc Title Love Service Manual 10 Generic Troubleshooting 1 Connect the AC adapter maybe the battery pack is exhaust and wait for few minutes if unit boot 2 Check if battery installed well and switch to lock 3 Check key lock switch if enable 4 Check the Power Button if any damage 6 Try if unit can enter boot loader mode If so try to re flash ROM if can solve the problem 7 Check all connections including LCD FPC to Main Board 8 Replace Main Board if necessary 1 2 3 4 5 Try with another battery pack 6 7 8 9
5. ChekTXPowr GSM 850 Receiver Test 1 5 2 5 3 5 51 GSM 850 Transmitter Test 128 128 128 a O C1 amp ok CO 4 5 7 10 11 12 3 _ 13 1 O CO _ HTC CONFIDENTIAL
6. p Hd A 0 28 0 15 otep Description Accept Criteria 1 Step between mating parts otep 0 3 mm 2 Others refer to production release spec Others refer to production release spec Cosmetic inspection Broken come off and curved edges are unacceptable The serious folded mark is not allowed as photo attached but allows two minor folded marks The inspective point of D area e Any marks generated by scratching grinding or colliding are acceptable except base material exposed e Not allow battery connector pin and SIM Micro SD Conn Deform The hook of battery cover also can t allow broken and deform Others HTC CONFIDENTIAL gt 2 gt Doc No DOC 000 Lad us 33x fap OR N ZEE BER BS Issued Date 2007 02 01 smart mobility High Tech Computer Corn UNTERE Doc Title Love Service Manual 17 of 66 Accept Criteria Exposure of substrate do not accept Scratch LO4mm 50 2 112 51110 Exposure of substrate do not accept Scratch LO4mm W 50 25mm S010mm Label area don t care Class C Exposure of substrate do not accept Scratch Lr 110mm 4 505 Description lt Class Class B lt
7. smart mobility High Tech Computer Corn Doc Title Love Service Manual 28 of 66 Disassembly Process Open battery cover and take off the battery Insert a plastic stick into the beside the camera lens to unlock the antenna cover SA Wong lt e AA VON Unfasten 4 screws on the main unit HTC CONFIDENTIAL DOC 000 ay L y px NT BPR EE TRA RAE Issued Date 2007 02 01 m A02 smart mobility High Tech Computer Corn Revised Date Doc Title Love Service Manual 29 of 66 Insert a plastic stick under the housing and push up to unlock hook of the antenna cover Step1 Push up to unlock hook of the antenna cover Step2 Move the stick slightly around the device to unlock the hook Step3 HTC CONFIDENTIAL 2d gt NTC SABRE TRONBAT High Tech Comnuter Corn A02 Doc Title Love Service Manual Move the stick slightly around the device to unlock the hook Step4 Move the stick slightly around the device to unlock the hook Step5 oeparate main board and housing HTC CONFIDENTIAL Zi EE AF 6 NTC ERENRTEONRA smart mobility High Tech Comnuter Corn A02 Revised oae Doc Title Love Service Manual Insert a plastic stick into space between chassis and bezel to unlock chassis and bezel Separate chassis ad bezel Open LCM FP
8. Doc Title Love Service Manual 4 4 of 66 66 1 Introduction his manual provides the technical information to support the service activities of Love his document contains highly confidential information so any or all of this document should not be revealed to any third party 2 Product Features Platform Slim Music PDA Phone Microsoft Windows Mobile 5 Pocket PC Phone Edition Processor Chipset 850 200 MHz Memory ROM 128MB RAM 64MB LCD Module 2 8 240 x 320 color TFT LCD LED backlight Sensitive Touch Screen GSM EDGE Functional Internal antenna GSM Quad band 850 900 1800 1900 MHz E GPRS class B Multi slot standard class 10 FM Radio Tuning range 87 5 MHz 108 5 MHz Wireless LAN WI FI 802 11b g Device to Device Connectivity Bluetooth 2 0 Digital Camera 2 mega pixel CMOS image sensor Power Battery HTC CONFIDENTIAL a Tee e 4 iw iN d smart mobility High Tech Computer Corn Doc Title Love Service Manual 5 5 of 66 66 Removable and chargeable battery 1 250mAh AC adaptor AC input 100 240V AC 50 60 Hz Keyboard Button Switch Power Button Volume up amp down Button Voice dialer Voice recorder Button Camera captures Button 2 Soft key Buttons Send Hands free Button Button Start Button OK
9. Title Love Service Manual 9 of 66 3 1 2 Agency label ARTE400 HTC P N 77H00432 01M Size 50 5 X 17 0 mm 23 0mm HTC Innovation Made in Taiwan 4 0mm 13 0mm ol EERE Eee CER YN HTC P N Countries supported HTC CONFIDENTIAL EI Ji AN Eg moin smart mobility High Tech Computer Corn Doc Title Love Service Manual 10 10 0f 66 66 3 2 main label locations Explanation Tamper evident label HTC PN 77H00185 00M Water sensitive label HTC PN 77H00203 00M Size 2 5X4mm HTC CONFIDENTIAL a 92 By EE ae irc EH 8 w smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual 11 of 66 3 3 Battery label 3 3 1 Battery label Celxpert WWE CHT Product of Taiwan HTC P N 35H00062 04M Celxpert EURT ODE iTi ARTETOD e RE WIRE d 2wDc Rating a y 3 7 VDC 1200 mAh 5 ang 3 n a ES X LII LA 10 Agohargenble Lion Rooyola or oi proporiy 5 e IHRE TIT M Cen fice To produce riek of fie oF 5 uH pr eite tu ae vcd wich low or e DM UB Terie EUER E ME EA ESTE 40 F e Unread i peas nol expone temperatures above adc 1a Re
10. enone 00M Q ty 1 Chassis 74H00720 00M Q ty 1 Remove the white film from Receiver and stick on the Chassis mi LCD Sponge 76H01522 00M Q ty 1 Screw 72H01671 00M Q ty 2 Fix the Rigid Flex Board on Chassis via 2 stand off pin of the Chassis Screw up the Rigid Flex Board on Chassis Stick the LCD Sponge on Chassis CTI Insert the FPC of Rigid Flex Board through into another side of the Chassis Assemble Rigid Flex FPC to M B HTC CONFIDENTIAL 525 v O NTO SAESRTRONRR smart mobility High Tech Computer Corn A02 Revised oae Doc Title Love Service Manual ETE the M B on the Chassis Screw 72H01671 00M Q ty 3 Screw up the M B on the Chassis Visual inspect the Rubbers of Reset button and Microphone to ensure in right position Assemble the LCD Module to the Chassis and insert the LCD FPC through into the Chassis and connect to M B properly Stick the Rubber on the Rigid Flex board Jog ball support cover 74H0071 5 00M Q ty 1 Assemble the Jog ball support cover to Rigid Flex board HTC CONFIDENTIAL 2 gt A NTO smart mobility High Tech Comnuter Corn A02 Revised oae Doc Title Love Service Manual the Keypad on the Bezel ER Keypad 74H00772 00P Q E 1 10096 make sure that the hooks of the Bezel Bezel 74H00762 01M Q ty 1 Opt
11. 512 44 J 5 TXPhaePeaEmr o 512 544 6 TXFrquenyETr 512 44 J 7 TXPmaeeRMSEmr 0 68 544 8 TXPhaePeakErmr 0 6988 44 J 9 TXFrqunoyEmr 0 698 544 10 TXPhaseRMSError 0 885 104 J 1 TXPhasePeakEmr 0 885 44 12 _ TXFreqenyEmor 0 885 44 18 _ ChekTXPower 52 544 S 14 QChekTXPower 68 44 15 ChekTXPowr 885 44 PCS 1900 Receiver Test 1 FastBiEmorRae 0 512 04 2 FastBitErrorRate 0 661 44 9 3 fFastBitrorRaee 80 4 22 HTC CONFIDENTIAL SEV m 59 x ANS di Samia eoaman smart mobility High Tech Computer Corn A02 Revised oae Doc Title Love Service Manual PCS 1900 Transmitter Test 4 TXPnmseRMSETXr 512 104 5 JTXPhaePeakEmr 0O 512 104 6 TXFrequnyErmr 512 J 104 7 61 04 8 661 04 9 LHTXFeqenyErr 61 4404 10 TXPhaeRMSETr 810 104 11 810 404 12 X TXFrqumcyErr 810 ao 02204 ChekTXPowr OhekTXPowr
12. 7 Function Test Procedure Test Plan 1 SDRAM Test RAMmemortest 2 DisplayTest Color bar R G B Black White Gray pattern _ 3 TouchScreenTest Alignscreentest Send End GPS IE Soft1 2 Start OK Up Down Left Right Action Record Volume Up Down Power Camera RTC Real time clock test Option Vibrator Test 7 Run in Test 1 Hour 2 Hours ption 4 Hours ixed 8 Hours ption USB Test Camera Test Bluetooth Test WLAN Test GPS Test FM Test Test Procedure 0 5 e 5 WinCE HTC CONFIDENTIAL l4 zm 8 Eze smart mobility High Tech Computer Corn Doc Title Love Service Manual 37 37 of 66 66 Diagnostic Test Turn the device power off and insert Diagnostic SD card Press and hold Power Record button including Reset button and then enter Diagnostic mode Using Jog ball to select the test item and move to next page as well Select item Function Test to find the Function test menu Press Action key Jog ball to select SDRAM Test on Function test menu The program will test SDRAM block automatically The screen will return to Function test menu after the test is finished Press Action key Jog ball to select Display Test on Function test menu After the test pattern is show up please check the pattern if any un u
13. Button Track wheel Reset Switch Notification bi color LED for GSM network status notification and charging status Bi color LEDs Blue amp Green and One Orange colored LED on in the second lens for WI FI Green Bluetooth Blue and GPS Amble status Notification by LED sound message and vibration Audio Microphone Receiver Loud speaker for Hands free and GPS voice instruction support Interface SIM Card slot Micro SD Card slot HTC Ext USB 11 pin mini USB amp audio jack in one External Antenna Connector External GPS Antenna Connector Stylus Lock type mechanism HTC CONFIDENTIAL a Tee e 4 iw iN d smart mobility High Tech Computer Corn Doc Title Love Service Manual 6 6 Of 66 66 Hanger Accessories Standard AC adapter USB Sync Cable Stereo wired headset with microphone and FM radio antenna support Stylus User manual quick start guide amp software CD Option Pouch Mono Bluetooth headset Stereo Bluetooth headset Car charger Microsoft Windows Mobile 5 0 Pocket PC Phone Applications Pocket Outlook Calendar Contacts Messaging Tasks amp Voice Notes Direct Push Mail Internet Explorer Mobile Office Mobile Word Excel amp PowerPoint Mobile Windows Media Player 10 Mobile Pictures
14. Description Cover Pre Description Assy Antenna 4000 HTC CONFIDENTIAL z i d uw Se ANZ M NTO MA ERES A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 65 of 66 12 RF Antenna Specification Items 1 TestName TXLevel TCH 1 Downlink Cell Power 1 Camp bcsBand 52 24 600 2 BSOrngnseCal 52 735 45902 E GSM 900 Receiver Test 3 FestBtEroRae 5 975 4 4 FestBtErorRae 5 42 04 5 FestBtEroRae 5 124 04 E GSM 900 Transmitter Test 6 5 975 5 4 7 TXPhaePekEmr 5 975 04 8 5 975 404 9 TXPmseRMSETXr 5 42 4 10 TXPhaePeakErmr 5 42 64 11 5 42 400 12 __ 5 124 _ 104 13 TXPhasePeekErr 5 124 104 14 5 124 104 5 DCS 1800 Receiver Test O1 O1 CO1 O1 O1 O1 O1 15 16 17 1 FastBitErrorRate 512 44 2 fFastBiErorRae 698 544 S 3 FastBitErrorRate 885 44 DCS 1800 Transmitter Test 4 TXPnaeRMSETr 0
15. PC icon 1 is appears on the Today screen when your device is connected to your desktop or laptop Tap Start Program Camera Press Camera button to turn on the Camera Make sure the device will present and enter the preview display Check camera pre view and image quality Tap icon Comm Manager on the Today screen and turn on Bluetooth Tap the icon Settings down right the corner of the screen and select the Make this device Checkbox Press Action key Jog ball to go next test pattern HTC CONFIDENTIAL Start d E EFIE E Donmectivity S Oei ActiveSync Bluetooth Cakulator Come Manager ex Y 4 Settings Bluetooth Bluetooth oP e Bluetooth Settings Meds Turn on Bluetooth Make this device visible to other eS Te connect t device click on the Devices tab below Sao 4 FEARS NTO smart mobility High Tech Computer Corn A02 Revised oae Doc Title Love Service Manual Tap Start gt Settings gt Connections gt Beam and select Receive all Checkbox To create a file tap Start gt Programs UR gt Notes gt New Tap and select the Beam file Mes Note pei 3 device to send the file 7610 i Nokia 7610 ill Packet Ala Return to Today scre
16. amp Videos ActiveSync Client Pocket MSN Device Management Provisioning Terminal Service Client Calculator Games Value Added Applications Camera captures utility Camcorder utility H 263 MPEG4 Audio Codec HTC CONFIDENTIAL Ke sew rev 2 v AR di NTC SABER ROSRAR smart mobility High Tech Computer Corn Doc Title Love Service Manual 7 66 MP3 WMA AMR AAC AAC optional Video Codec MPEGA H 263 Motion JPG MMS Client PDF Viewer ZIP SIM Manager Comm Manager Voice Dial Smart Dialing OMA DRM v1 0 STK 99 Backup Tool Radio Application Audio Manager HTC CONFIDENTIAL DOC 000 3 M T C aie 8 ERE T COH Issued Date 2007 02 01 m A02 smart mobility High Tech Computer Corn i Revised Date Doc Title Love Service Manual 8 of 66 3 Labeling Plan 3 1 Labels for device 3 1 1 Agency label ARTE300 HTC P N 77H00432 00M Size 50 5 X 17 0 mm 23 0mm 100 HTC Innovation DC tA Made Taiwan PIN XXHXXXXX XX Ga 4 13 0mm HTC P N Countries supported HTC CONFIDENTIAL DOC 000 3 M T C aie 8 ERE T COH Issued Date 2007 02 01 m A02 smart mobility High Tech Computer Corn i Revised Date Doc
17. soren 0 Press to launch Comm Manager It lets you to attach a strap for carrying your device opeak into the microphone when receiving or making a phone call or voice recording Use this connector to synchronize data by connecting the provided USB sync cable or to recharge the battery via the provided AC adapter You can also connect the provided USB stereo handset for hands free conversation or for listening FM radio and audio media FM radio uses the stereo handset as an antenna Press to turn off the display temporarily This switches your device to sleep mode You can still receive call and message when your device is POWER button in Sleep mode Press and hold for about 5seconds to turn off the power completely All functions including the phone will be unavailable to use Press to launch the Camera press again to take a photo or video clip depending on the specified capture mode Stylus Use the stylus to write draw or select items on the touch screen Car Antenna Connector Connect your device to the car antenna while in a car to have better reception quality Listen to media from here Use the camera to take still photos and record video clips Self Portrait Mirror Turn the back side of your device to face your self so that your image reflects on the mirror when taking self portrait shots Battery Cover olider out to access the battery compartment 17 Microphone Sync connector E
18. 55 and the Relationship agreement the parties agree that this document of IS 3455 shall prevail Display inspection HTC CONFIDENTIAL P IN O NTC smart mobility High Tech Computer Corn E Doc itle Love Service Manual 15 15 of 66 66 Inspection Defects Accept Level Bright Dots nor Bor more adjacent 0 Electrical I Singe 2 Number O 2 S gt 5mm Minor Dark Dots Characteristic 2 adjacent Minor Defects or Bright lines OO o oo LL Minor All Allowable Dots Defects Dots Defects Total Number 0 gt 5mm Ri Alowabie Defecs black edge around display area must be Minor detected front view 03 lt W mer 5 mm E nei 0 1 Foreign Scratch Objects or Lint SS MU on power off status ish eye on film 0170 0 4 UN reakage on film surface Not acceptable Total acceptable defect quantity Main unit inspection Gap amp Step inspections Gap spec as following HTC CONFIDENTIAL 2333 EX 8 87 hro faa onam pem smart mobility High Tech Computer Corn Doc Title Love Service Manual 16 16 of 66 66 3 3r 4 3 E e pe 4 Hack Xn p 1 0 2020 15 Ser
19. 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 2 3 4 5 Make sure the battery cover is closed properly Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition Check whether AC Adapter is functioning properly Check whether the condition of Battery Charging status is correct Check the appearance of Battery Pack if any abnormal n o oc amp Ss Try with another Battery Pack or Replace Battery Pack if necessary 7 8 Try with another Main Board or Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 2 3 4 5 6 Make sure the Battery Pack takes fully charge with AC Adapter Check whether the condition of Battery Charging status is correct Dismantle the unit and check the appearance of Battery Pack Try with another Battery Pack or Replace Battery Pack if necessary Try with another Main Board or Replace Main Board if necessary mm A A A ia uu A Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge sho
20. 72H01655 00M Q ty 1 Reset button on M B Rubber 1 MIC 76H01495 00M Q ty 1 Rubber 2 RST button 76H01516 00M Q ty 1 Wig 84 T 4 px T m E i JL 4 F i Tg m vt E me 0 LE 1 Trackball Mylar Piit E 1 1 liz i EUNT 5 d ud M fM 19 AES L T i m i 3 en I 2 LI T gt Wi recs Ls Board HTC CONFIDENTIAL rom m 4 ga zi R pe Te ee mee rmm 02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 22 of 66 Me Rigid Flex Board 51 10046 00 1 Adhesive Double Tape 1 76H01520 00M Q ty 1 Adhesive Double Tape 2 76H01525 00M Q ty 1 T Stick 2 Adhesive Double Tapes on Rigid Flex Board Jog 00M Q ty 1 Jog ball holder 72H01635 00M Q ty 1 Remove the white film from adhesive double tape and stick the trackball switch board on Rigid Flex Board _ ball to inn the Jog ball to Rigid Flex Board Please 100 ensure that the hooks of the Jog ball holder are hooking the PCB s through hold tightly HTC CONFIDENTIAL F N Be tates meme smart mobility High Tech Computer Corn Doc Title Love Service Manual 23 of 66 Receiver Receiver
21. 9 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check the connection of LCM FPC cable whether is properly connected 2 Try to cold boot the unit then tries again 3 Try with another LCM 4 Try with another Main Board 5 Replace LCM if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Try to cold boot the unit then tries again 2 Dismantle the unit check the status of switches on the Main Board and the plastic parts of the Button not responding 3 Try with another Main Board or Front Bezel 4 Replace Main Board or Front Bezel if necessary 5 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check the connection of LCM FPC whether is properly connected HTC CONFIDENTIAL smart mobility High Tech Computer Corn Doc Title Love Service Manual 59 59 66 2 Try to cold boot the unit then tries again 3 Try to re flash the ROM code 4 Try with another LCM 5 Try with another Main Board 6 Replace LCM if necessary 7 Replace Main Board if necessary 8 8 Once the defective part has been identified verify it again with the defective part whether the symptom
22. C gate and pull off the LCM FPC HTC CONFIDENTIAL 2 9272 D B INS Eig smart Hieh Tech Computer Corn A02 revised bate Doc Title Love Service Manual 32 of 66 S T gt P mI 1 Peel off the LCM from the chassis Unfasten 3 screws on the main board Open the switch board FPC gate and pull off the switch board FPC to separate the chassis and main board HTC CONFIDENTIAL HRE N IDE mein smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual Use plastic stick to separate the camera from main board Unfasten 2 screws of the switch board Take off jogball supporter HTC CONFIDENTIAL EE smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual Take off jogball holder from the switch board Use a plastic stick to push speaker out of the housing to separate Remove vibrator from the housing HTC CONFIDENTIAL 2 91 ANE NTO ESEMETBOSRAR smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual Pull hook of the bezel and push the keypad out of the bezel HTC CONFIDENTIAL 4 uw Be ANZ d hyo osse mrs 02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 36 of 66
23. GPS IE Soft1 2 Start OK Up Down Left Right Action Record Volume Up Down Power and Camera The screen will return to Function test menu after the test is finished Wheel Test HTC CONFIDENTIAL ED _ go oo ee n di NTC EAENRTEONRAT smart mobility High Tech Comnuter Corn y LIN Doc Title Love Service Manual 40 40 of 66 66 Press Action key Jog ball to select Wheel Test on Function test menu Wheeled the dial scale clockwise from scale1 to 10 to check the acting area Is functional Wheeled the dial scale anti clockwise from scale1 to 10 to check the acting area is functional The screen will return to Function test menu after the test is finished Press Action key Jog ball to select B L Test on Function test menu Press Action key Jog ball to switch the LCD backlight level from Super 100 gt Typical 7596 gt High 5096 gt Low 2596 gt Off 096 Press Action key Jog ball to exit and return to Function test menu Press Action key Jog ball to select Timer Test on Function test menu The screen will return to Function test menu after the test is finished HTC CONFIDENTIAL zi sem F d T gt LEE N dj irc ARRETARA Eze smart mobility High Tech Computer Corn Doc Title Love Service Manual 41 00041 066000 66 Press Action key Jog ball to select SD Card Test on Function test menu The screen will r
24. ROM update is now complete Your PDA Phone is ready for use Follow the instructions on your host PC to re establish a partnership and synchronize your data using ActiveSync XVII The OS upgrade is finished click Finish to close the utility Click Finish to close the utility SD card upgrade Download OS Image from SDO HTC CONFIDENTIAL io EI ARARE INGI smart mobility High Tech Computer Corn Doc Title Love Service Manual 54 54of66 66 Download OS image from SDO http htcscm10 htc com tw SDO Un zip the image file o CETTE ns rr ram Pann am EHE Tem I Select file system and format the SD card to FAT32 mode IV Copy image file XXX nbh to the micro SD card and rename to Arteimg NBH E p 177 Fa TRES V Turn the device power off and insert Diagnostic SD card Press and hold Power Record button and Reset button to entry Boot loader mode VII Press Volume Up Down key to start upgrade procedure HTC CONFIDENTIAL Issued Date 2007 02 01 smart mobility High Tech Computer Corn Revised Date in Doc Title Love Service Manual 55 of 66 VIII Format BINFS IX Reading source code from SD card Note This process will takes 5 mins please don t power off the device SD Upgrade 3 X Re flash Ext ROM Re flash 15 phase OS
25. anual Press Action key Jog ball to select Headset Play Test on Function test menu Insert Headset and hear the sound from device The screen will return to Function test menu after the test is finished AER A m mo uen oe A i 7444 14 In Ct p i Li metur jaaa Press Action key Jog ball to select Internal Record Speaker Out Test on Function test menu Press Action key Jog ball to record the sound Check the voice quality after the sound playback from speaker The screen will return to Function test menu after the test is finished Press Action key Jog ball to select Internal Record Receiver Out Test on Function test menu Press Action key Jog ball to record the sound Check the voice quality after the sound playback from receiver The screen will return to Function test menu after the test is finished Internal Record Headset Out Test HTC CONFIDENTIAL C 2 Fs pgg omia smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual Press Action key Jog ball to select Internal Record Headset Out Test on Function test menu Press Action key Jog ball to record the sound Inset headset and check the voice quality when the sound playback from device The screen will return to Function test menu after the tes
26. arphone jack HTC CONFIDENTIAL z A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 20 of 66 gt Accessories AC adapter Converts AC to DC for recharging the battery USB Sync cable Connects your device to a PC and synchronize data e Provide a volume control slider and a Send End button Press a oend End button to pick up a call or put a call on hold press and hold uses the handset as an antenna Use it to charge the battery on your device while you are in traveling in a car Car adapter Plug it to the sync connector of your device and to the car s cigarette lighter Socket Use it to mount your device in a car Press the suction pedestal on the car s Car holder windshield and push the lever to securely attach the holder The sit your device in the holder and press both sides of the holder inward to secure the grip Stereo handset the button to end the call Make sure you connect this handset when using the FM radio since its HTC CONFIDENTIAL prm Doc No DOC 000 REV jor manmanan 2 eem De Doc Title Love Service Manual 21 of 66 Issued Date 2007 02 01 smart mobility High Tech Computer Corn A02 6 Unit Assembly Disassembly Procedure Assembly Process Rubber 1 m GER cmm me EU LI ESI Pe the EMI Gaskets on M B M B 51H00355 05M Q ty 1 Option Assemble 2 Rubbers of Microphone and EMI Gasket
27. could be duplicated 1 Check the connection of LCM FPC whether is properly connected 2 Try to re flash the ROM code 3 Try with another LCM 4 Try with another Main Board 5 Replace LCM if necessary 6 Replace Main Board if necessary 7 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 2 3 4 5 6 Check whether CF SD is fully inserted to the slot until you hear a click Try to re flash the ROM code Try with another CF SD Card Try with another Main Board Replace Main Board if necessary 23 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 If test result is NFF it is possible caused by user connect cradle to computer before ActiveSync is installed 2 3 2 Check whether Connection Settings in the MS ActiveSync is properly set 4 Check whether it connects with other cables or cradle customer s cable might be damaged Check the external appearance of the connector on the unit whether it is physically damaged 5 Try to re flash the ROM code uu gt HTC CONFIDENTIAL smart mobility High Tech Computer Corn Doc Title Love Service Manual 6 Replace Main Board if necessary
28. defective part has been identified verify it again with the defective part whether the symptom could be duplicated 13 Wireless connection WLAN BT not possible 1 Make sure the wireless environment is OK before your checking 2 3 4 5 6 Make sure the wireless connection setting has been properly set Make a life connection with Internet or another device Try to re flash the ROM code Try with another main board if necessary mm A A A Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC CONFIDENTIAL zi P us x SE N GP NTS PART RD RAS eese ore f qe A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 62 of 66 11 Photo for 80H amp 99H Level Description Description Description Description HTC CONFIDENTIAL 2 e FF E NTO BRERETRONRAT smart mobility High Tech Computer Corn A02 Revised Date Doc Title Love Service Manual Description ay Description Description Description Description o 2 Description Q ty GE es 5 TI Description HTC CONFIDENTIAL 3 gv ZEB trc precios MSIE A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 64 of 66 36H00420 00M Speaker Merry
29. en Recycle ar of property WARNING To reduce risk of fire ar burns net attempt to open disassemble or service the batery pack ib Do mot crush puncture short externzl contacts or dispose of in tire or water Do naioxposatotemparaturag above 20 C Tad Fh Raplace only with tha baitary pack daslgmatad tnis product TL iE gum 2VDC ER d EL EO AU BELTS Ir EU HE gor prae IAB eC 3407 FE E E E tib A 5 PIN 35HQ00075 01M HTC CONFIDENTIAL 52 a K memes smart mobility High Tech Computer Corn Doc Title Love Service Manual 14 14 of 66 66 4 Inspection Criteria Definition of classes Class A area gt the front side of main unit involves all buttons Wheel Jog ball and LED lens except LCD Class C area gt 4 sides and back views of main unit include side key 3 volume key Camera and stylus Class D area gt Socket of battery inner side of battery cover Micro SD SIM Connector and battery connector Description General inspective regulations and according SPEC refer to 15 3047 Generic Cosmetic Inspection Criteria In the event of any inconsistencies between this document of 15 34
30. en and tap j HEUEHAN denice ill 0914 il Pocket PC Start gt Program gt Comm Manager E Unknown device Bluetooth to turn off Bluetooth Unknown i Unknown device Once device is searched tap the Comm Manager Y qi x Explorer Y Tap icon Comm Manager on the M Today screen and turn on WLAN ternet Expl Select the hot spot or access point EI Welcome Tap below to visit these sites or here to leam which searchable and appears on screen il mm Nerwnrks Detected Once the hot spot access point is Unsecured connected press the IE button and 3 logon Internet C RHAPAA Unsecured favorites HTC CONFIDENTIAL 2 9 PFDJ EE in smart mobility High Tech Computer Corn A02 revised oae Doc Title Love Service Manual Install GPS tool to device and execute the program coyea ncs Setup the COM port to SUE T DES L _ Peers 70 1752 Longitude a VEHI UL mum 1211030 Place device in GPS receptor ae B iius coverage area and tap the icon Open GPS T Check the GPS status as picture 5 D Speed D shown Note Please build up similar GPS test station in repair cente
31. eturn to Function test menu after the test is finished Please inset Mega SIM card to the device before test ll Press Action key Jog ball to select Mega SIM Test on Function test menu The screen will return to Function test menu after the test is finished Press Action key Jog ball to select Checksum Inspection on Function test menu ll Press Action key Jog ball to exit and return to Function test menu HTC CONFIDENTIAL Issued Date 2007 02 01 EM gt Hro smart mobility High Tech Computer Corn Doc Title Love Service Manual 42 00042 066000 66 Press Action key Jog ball to select Battery Test on Function test menu Plug In Out the AC Adapter to check the battery charging discharging status Press Action key Jog ball twice time to exit and return to Function test menu Vibrator Test Press Action key Jog ball to select Vibrator Test on Function test menu Press Action key Jog ball to exit and return to Function test menu Press Action key Jog ball to select opeaker Play Test on Function test menu Press Action key Jog ball to select Heceiver Play Test on Function test menu The screen will return to Function test menu after the test is finished Headset Play Test HTC CONFIDENTIAL Ps wA ZH RE O NTO smart mobility Tech Computer Corn A02 Revised Date Doc Title Love Service M
32. from current meter Note2 Note1 49mA Specz 105m4A Note2 1 88mA Spec x Battery power External power Conclusion If current consumption test PASS when UUT in Flight and Sleep mode it means that the M B works normal If current consumption test FAIL when UUT in Flight or Sleep mode it means that the M B works abnormal please replace M B and re test again HTC CONFIDENTIAL N IE tmn smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual 51 of 66 8 OS upgrade procedure RUU Re flash Upgrade Utility Connect device to PC Connection Settings Connection disabled Setting and allow USB connections Connect in Microsoft Activesync lw Show status icon in taskbar Connect your device and desktop lt USB connections J Allow connections to one of the following laptop via USB cable j Check the pop up message from This computer is connected to Aust nati Microsoft ActiveSync when device is um Open ActiveSync when my device connects synchronized with PC Download OS image from SDO http htcscm10 htc com tw SDO Un zip the file and execute RUU program PDA Phone ROM Update Utility 3 5 3 5 Welcome to the ROM Update Utility for the PDA Phone Caution Installing this update will delete all the information on your PDA Phone Review the readme for important inf
33. image to flash ROM Reading 2 phase OS image from imc SD card NES iu Note This process will takes 6 mins Daun load please don t power off the device XIII Re flash 274 phase OS image press any key to exit once the process is finished HTC CONFIDENTIAL T C BPR EE TAR A RR Issued Date 2007 02 01 m A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 56 of 66 9 Board Level 2 5 Inspection Main Board Number Description Qty Location 75 00248 00 COAXIAL CONNECTOR RF WITH SWITCH SMD MM8430 2600RA1 MURATA 75H00372 00M Connector FPC 39P 0 3PITCH FH23 385 0 38HW 05 HIROSE 50mohm 0 34 30V 75H00420 00M to B Female 22P 0 4Pitch AXK7L 22227 MATSUSHITA 6 8 5 0 0 87mm 75H00454 00M Connector VO Normal 141P 0 4Pitch 302 11101 00 ACT T5H00570 00M Connector FPC 35Pin 30V FH26 358 0 38HW 05 HIROSE 75 00276 00 Connector RF 5 8 5 4 3 9 Female MS 147 06 4pin HRS 38 00208 00 MIC SPO103NB3 SB 3 EMKAY Pb FREE 100 40degC 75H00582 00M Connector Device 6Pin 2 5Pitch 2A 12V 250037MB008G513zL SUYIN Artemis PCON1 36H00230 00M SWITCH SOH 213HST MITSUMI 70 20degC 36H00150 00M Slide Switch H88112 HCH Connector RF Female 4 5 162 HIROSE 3 5 3 1 2 5mm 19800514 00 WCON SWf1 1 CONG 35 1 1
34. ion are hooking the Keypad properly ETE the M B to the Bezel and insert the edge of the Receiver frame of the Chassis into the Bezel properly e Stick Camera spacer to M B Camera spacer 76H01556 00M Q ty 1 Camera Module 54H00187 00P Q ty 1 HTC CONFIDENTIAL ner wA 53 E 28 K hTc T ISO RAN smart mobility Hieh Tech Comnuter A02 Doc Title Love Service Manual 26 of 66 L ee _ p i gt T 4 AE Te CET ien id Ty ee Assemble Camera module to M B Camera Mylar 76H01559 00M Q ty 1 e Stick Camera Mylar to M B 4 Assemble the Vibrator and Speaker to the Vibrator 36H001 80 00M Q ty 1 Housing properly Speaker 36H00464 00M Q ty 1 Housing 74H00776 01M Q ty 1 HTC CONFIDENTIAL PSS omnim smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual Assemble the Housing to M B properly Screw 72H00951 00M Q ty 2 Screw up the Housing to M B Lee uices 01 n rrr m Assemble the Battery and Battery Cover Battery 35H00062 04M Q ty 1 Insert the Stylus to device properly Battery Cover 74H00777 00M Q ty 1 Stylus 74H00712 00M Q ty 1 HTC CONFIDENTIAL io aa gx EB ES eene e mmm g A02
35. lick Cancel to quit PDA Phone ROM Update Utility 3 5 3 5 Verify that you want to update the ROM version From Image Version 3 1 709 0 Double verify the ROM revision which you want to update before re flash procedure Image Version 31 708 XIII Click Next to proceed To Click Next to proceed Click Cancel to quit Back HTC CONFIDENTIAL P ur 725 Ux N NTC A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 53 of 66 Phone ROM Update Utility 3 5 3 5 You are now ready to update your ROM image This operation takes approximately 10 minutes During the update process the following things accur XIV Read the information from pop up message and the OS update procedure will takes 10 minutes long Click Next to proceed The PDAPhone is prepared for the update process The progress baris displayed on the host PC and on the PDA Phone The completion screen is displayed on the host PC Click Next to proceed Click Cancel to quit ROW 31 Prene XVI You can see the update progress Pewee do n Be UE B Pom bunch die dug he from your PC and in your device ros Ins operation wil mines RUU 7 PDA Phone ROM Update Utility 3 5 3 5 Congratulations Your
36. niform color or chromatist Press Action key Jog ball to go next test pattern HTC CONFIDENTIAL 8 ATC ERHEEIBOSBA smart mobility High Tech Computer Corn Doc No Issued Date Revised Date Doc Title Love Service Manual V Press Action key Jog ball to go next test pattern DOC 000 2007 02 01 A02 38 of 66 Vl Press Action key Jog ball to go next test pattern VII Press Action key Jog ball to exit and return to Function test menu HTC CONFIDENTIAL Cy me E AN di NTC EAENRTEONRAT smart mobility High Tech Comnuter Corn y E Doc Title Love Service Manual 39 39 66 Press Action key Jog ball to select Touch Screen Test on Function test menu Using Stylus to tap and follow the symbol at Center Up left Down left Down right position of the screen to perform the test The screen will return to Function test menu after the test is finished LED Test Press Action key Jog ball to select LED Test on Function test menu Press Action key Jog ball and follow the instruction on screen to perform the LED inspection test Green Red Blue WLAN GPS and Keypad Press Action key Jog ball to exit and return to Function test menu Press Action key Jog ball to select Key Test on Function test menu Follow the instruction on screen to perform the Key Button test Send End
37. o transmit radio frequency signal Notification LED 1 A blinking Green light for Wi Fi status When both Bluetooth and Wi Fi are enabled their lights blink alternately Amber light for GPS status The bi color LED shows Green and Amber lights for GSM GPRS EDGE Notification LED 2 standby message and network status as well as for notification and battery charging status HTC CONFIDENTIAL 4 EX SE N NTO ERE ROBAR A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 19 of 66 6 TouchScren Tap the screen with the stylus to write draw or make a selection Press to execute the command in the label above the button 8 MEDIA HUB button Press to open Media Hub 9 button Press to answer an incoming call or dial a number 110 START button Press to open the Start menu Turn clockwise or counterclockwise to move through items on the Track Wheel screen or in the menu When using the Camera or GPS software using it for zooming Roll up down left or right to move through menus and program instructions carry out the selection by pressing the Trackball Trackball When using the Camera use it as the shutter release When using the GPS software use it to move around a GPS map 13 OK Button your data entries or to ext the programinuse END button Press to end a call orto return tothe Today
38. ormation before continuing Read the pop up message form ROM update utility and select the ENE caution indicated above and have reviewed the This utility updates the ROM image on your PDA Phone understand checkbox During the update the ROM Update Utility will VI Click Next to proceed Allow you to update the ROM image on your PDA Phone Click Next to proceed Click Cancel to quit View Readme HTC CONFIDENTIAL P ur 923 P 8 A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 52 of 66 Phone ROM Update Utility 3 5 3 5 Follow the instructions below to prepare the PDA Phone for the update process 1 Connect the PDA Phone to the USB cable VIII Read the pop up message form et ROM update utility to follow and 3 Disable the standhy and hibernation modes on the host PC perform the instructions and select 2 the I completed checkbox IX Click Next to proceed lIcompleted the steps indicated above Please do lanuch any program during the update process Click to proceed Click Cancel to quit Phone ROM Update Utility 3 5 3 5 Current information about your PDA Phone Image Version 3 1 709 0 X Current image version confirmation Xl Click Update to proceed Select from below Update Update the current ROM version C
39. r Insert headset in device and tap NUT d TT Start gt Program gt FM radio Tap the search icon to search the radio channel Once the channel is searched tap headset icon switch to speaker D mode make sure the FM radio is functional HTC CONFIDENTIAL do ie ANF I tin smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual 49 of 66 Leakage Current Measurement Equipments amp Fixtures Micro Current Meter 2 A Power Supply 4V Cable Current series jig Battery with extension cable Insert battery with extension cable to UUT unit under test Turn on the device and enter WinCE mode VIII Tap the icon the Today screen IX Turn on Flight mode d Tet here to signin to Poche X Tum off WLAN BT and FM radio 57 Calendar BER Do setis Leakage current measurement when Backlight off Sleep mode HTC CONFIDENTIAL EI aw 5 1 Re Eg moin smart mobility Hi sh Tech Comnuter Corn Doc Title Love Service Manual 50 50 of 66 66 Settings Tap Start gt System gt Backlight TUUM Adjust the backlight level to 0 and amp Om battery power checks the current from current g CE meter Note1 li Un otardi power sed Press power button to initial device B enter sleep mode and checks the current
40. r EEEL E a EG P EL PE R SN ACET PIN 35HOO0082 07IM 45 0mm HTC CONFIDENTIAL Xx A N A02 smart mobility High Tech Computer Corn Doc Title Love Service Manual 12 of 66 3 4 Battery label Sanyo HTC P N 35 00064 03 J PUE ToU Y 4 2VDC ERG puce PET GRP OS P 47 FF TRE CHA amd i che D ib HE HER dir SIN PIM 03 2 1 SANYO 27 ARTETEG Rating 3200m Ah Rachargeahis Li ion Battery ar iiispaseof properly WARMING To reduce risk of fire or burns AN not attempt to open disassemble er service the battery pack Do not ecrush puncture short externa contacts or dispose of in fire or water actezpose to tempsrstursx above 140 F only with the battery pack designated far this product amp Bog ha ort HTC CONFIDENTIAL a 4 EX SE N i Vr smart mobility High Tech Computer Corn A02 Doc Title Love Service Manual 13 of 66 3 5 Battery label Samsung HTC P N 35H00075 01M SAMSUNG ARTE d Rating Xx 3 7 VDC 1200mAh Rechargeable Lit
41. t is finished Headset Record Headset Out Test Press Action key Jog ball to select Headset Record Headset Out Test on Function test menu Insert headset and press Action key Jog ball to record the sound Check the voice quality after the sound playback from device The screen will return to Function test menu after the test is finished Return to Main Menu and press Action key Jog ball to select Run In Test Insert AC adapter and press Start key to setup Run In hour to 4 The program will perform cycling test Vibrator SDRAM LED Display BL Timer and Audio within 4 hours Format FAT Clear PIN Personal information talk times HTC CONFIDENTIAL XP FE N I miden smart mobility High Tech Computer Corn ad Doc Title Love Service Manual 45 45 of 66 66 Return to Main Menu and press Action key Jog ball to select Format FAT The screen will return to Function test menu after the test is finished Return to Main Menu and press Action key Jog ball to select Unit Information Press Action key Jog ball to exit and return to Main menu WinCE Test HTC CONFIDENTIAL 4g ATC EXSERBEIBEOBBA smart mobility High Tech Computer Corn Issued Date 2007 02 01 A02 Doc Title Love Service Manual 46 of 66 Start up the Microsoft ActiveSync program in the PC Insert USB cable and connect unit to desktop or laptop The USB to
42. uld be done no more than 4 hours 3 Dismantle the unit and check the appearance of Battery Pack 5 6 Once the defective part has been identified verify it again with the defective part whether the symptom 3 4 Try with another Battery Pack or Replace Battery Pack if necessary 5 Try with another Main Board or Replace Main Board if necessary 6 could be duplicated 1 Check Sound amp Notifications Settings in the unit for Sound Enabling HTC CONFIDENTIAL 12 rev di iz 88 di NTC SABER ROSRAR smart mobility High Tech Computer Corn Doc Title Love Service Manual 61 61 066000 66 2 Make sure it s not MUTED 3 Try to re flash the ROM code 4 Clean up the speaker connection side on MB if there is any contamination 2 3 4 5 Dismantle and Check whether the Speaker is properly installed Orientation 6 Replace Speaker if necessary 7 Replace Main Board if necessary 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 12 No Recorded Sound or Distorted sound 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Try to re flash the ROM code 4 Dismantle and Check whether the Microphone is properly installed 5 Replace Microphone if necessary 6 Replace Main Board if necessary 7 Once the

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