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SERVICE MANUAL

1. ON hu ln la 0525 DS24 fall a a ain OFF i Must be set gt to OFF s gt 2 Z 2 3 5 Must be set LINE 1 7 to OFF Wm LINE 2 a ON 93 m Control group m OFF DI Selection Line 62 A225 Fo 8 0823 0524 eo ON vL 2345 6 3233 OFF 330 m m mim ALL groups IS Indicate a S m m m group 1 16 TOR m M group 17 32 DET TEN BARILE m group 33 48 mi a5 m mim m group 49 64 lt So Control groups Selection DEz D 7 om 535 ON fae a2 Q DS23 n 8 DIL PERMIT INHIBIT e Central Individual 1 7 MAIN m MAIN m SUB SUB Central Control Sys con 6 a CENTRAL RCU Central RCU change 20 lt 0523 gt lt 1 gt Smart Manager main sub selection OFF Main ON Sub Normally this bit is set to OFF When two Smart Manager units are used as a main unit and a sub unit with the same mode setting set this bit to OFF Main for one unit and to ON Sub for the other unit Factory setting All OFF DS23 ON 1234 5 6 7 8 MITT
2. 120 ohm Open LED1 Power indicator LED2 RS 485 communication status indicator LED3 Not used LED4 Test indicator LED5 Test indicator 24 8 3 Digital Input Output Relay Interface BMS IFDD03E The following settings are necessary to use Digital Input Output Relay Interfaces Address setting SW1 Address set switch When two or more Digital Input Output Relay Interfaces are used set a different address for each unit to avoid address duplication RS 485 terminator resistor setting Set SW7 as 120 ohm on a Digital Input Output Relay Interface with address SW1 1 when the Digital Input Output Relay Interface is used in a system without Energy Monitoring Relay Interface Set SW7 as Open on the other interfaces LO 9SV 00 000 0000 0000000000 pria 000000 ITI LEDA EDS SW1 Address set switch SW7 LEDS LEDS LEDI 1 8 Address SW3 SW2 SWI 0 9 F Not used Essi SW2 Operating mode set switch 0 usually 1234 SUE SWI SW3 Test switch all OFF usually SW4 Test switch SW6 Reset switch LED9 LED7 RS 485 terminator resistor select switch LED8 1 06 01030707 ON al 120 ohm Open LED1 Power indicator LED2 RS 485 communication status indicator LED3 Not used LED4 Test indicator LED5 Test indicator LED6 LED9 Digital output in
3. No Item Details Procedure 1 Peparation Discuss with a customer to determine details of the Refer to the Owner s manual of the Setting following File Creation Software Select devices and creat a system diagram Determine the addresses of an air conditioner and interfaces and creat an address management table Set an IP address of Smart Manager Creat a setting file with the Setting File Creation Software 2 Device installation Install Smart Manager and the interfaces Refer to INSTALLATION OF THE SMART MANAGER page 12 in this manual For further details refer to the Installation manual of each device 3 Wiring Connect the power cables ground wires and signal Refer to CONNECTION OF POWER wires to Smart Manager and the interfaces CABLES EARTH WIRES COMMUNICATION CABLES page 15 in this manual For further details refer to the Installation manual of each device 4 Device setting Set the air conditioner and the interfaces Set the address of the devices according to 1 Ai diti Add tti the address management table Air conditioner Tess Seng Refer to SWITCHES FOR SETTING Smart 2 Energy Monitoring Address setting RS 485 Manager page 20 in this manual Relay Interface termination resistance setting For further details refer to the Installation manual of each device 3 Digital Input Output Address setting RS 485 Relay Interface termination resistance setting 5 Setting file upload
4. Number of set points per day 10 settings Interval of set point 1 minute Settable parameters Start Stop Operation mode Set temperature Remote control prohibition Return back Vetilation mode Weekly schedule pattern By day schedule 7 patterns Monday through Sunday Special day schedule pattern By special day schedule 5 patterns Schedule assigning unit By indoor unit Function Details Billing schedule Number of registrations 32 Singularity settable period Up to 12 months later including current month Number of set points per day 10 settings Interval of set point 1 minute Number of days assigned special day schedule 45 days per a special day schedule Settable parameters Working hours Non working hours Number of schedule patterns By day schedule 7 patterns Monday through Sunday By singularity schedule 5 patterns Warning display Date Time of warning Y Warning code Y Warning details Y Warning history display Number of cases 1024 Date Time of warning Y Warning code Y Warning details Y Power distribution Y Data keeping period Daily report file Stored for 45 days Monthly report file Stored for 3 months Files that exceeded their keeping period are automatically deleted Automatic meter reading Y Manual meter reading Centigrade Fahrenheit Temperature display switc
5. 1 The user name or password entered are incorrect Logon again with all the characters in upper case X NG2 The dialog message No response from the server or The system is being prepared appears 1 The controller is being initialized during the startup process Wait for 5 minutes and logon again X NG3 The dialog message The system is stopped appears 1 Close the browser and turn off the controller Wait for 30 seconds and turn on the controller Wait for 5 minutes and logon again 2 If the dialog message The system is stopping appears again initialize the setting file with the Setting File Creation Software and turn off the controller Wait for 30 seconds and turn on the controller Wait for 5 minutes and logon again 3 When successfully logging on after the initialization upload again the setting file created and check that you can logon O OK The list window displays the indoor units set in the setting file 1 Proceed to the next check 43 Check item No Procedure Controller operation check 1 Turn on the controller and check that the LCD displays Line and All Error message X NG The frame line only is displayed no Line or All are displayed 1 Check if the controller is turned on 2 Check if the controller internal wiring is defective or connector is properly inserted 3
6. 2 to 5 Control group selection Control group selection DS24 lt 6 gt DS23 All groups OFF Group 1 16 ON lt 2 gt ON Group 17 32 ON lt 3 gt ON Group 33 48 ON lt 4 gt ON Group 49 64 ON lt 5 gt ON These bits specify a group range used in the control group selection The Smart Manager for which control group selection is set controls only groups within the set group range To use the control group selection set DS23 lt 2 gt to lt 5 gt and DS24 lt 5 gt to lt 6 gt For details see 9 MODE SETTING FOR SMART MANAGER lt 6 gt Central control remote controller mode selection OFF Central control mode ON Remote controller mode Central control mode The smart manager is used as the central control device Remote controller mode The smart manager is used as the remote controller lt 7 gt Central control Main Sub selection OFF Main ON Sub This setting is required when multiple Smart Manager units are used or another central control unit is used 1 Set this bit to OFF when one Smart Manager unit is used 2 When multiple central control units are used as a main unit and sub units set to OFF Main for one unit and set to ON Sub for other units 21 lt 8 gt Central button enable disable CENTRAL OFF button operation is permitted ON button operation is in
7. Solution 1 The controller has been off for long hours In Clock and calendar setting from the option in the menu set the current time 13 2 15 The value of air temperature is incorrect No Cause Solution The air temperature displays the intake temperature corrected for the room temperature control of the air conditioner The displayed and actual temperatures differ because correction amount varies depending on an operation mode cooling or heating 35 13 3 Other Troubles 13 3 1 The date or time change is not applied No Cause Solution 1 The internal processing of the controller is prioritized The internal processing of the controller may be given priority over a setting operation from the browser Try to change the date or time again 13 3 2 The air conditioners do not operate as scheduled No Cause Solution The controller is not turned on Turn on the controller The scheduled operation is not correctly set Check that the operating schedule of each air conditioner is correctly set Check that the air conditioner for which the operating schedule is set matches the air conditioner to be operated Check that the date and time setting is correct Correct the settings above if necessary and set operating schedule so that the air conditioner operates after 3 minutes and see if it operate
8. When occurred on all of the air Defective part conditioners TCC LINK wiring on the controller Solution Check the communication wiring continuity Check if the address setting in the setting file matches that of the air conditioner Error message 3 Defective part The address setting in the setting file or the air conditioner Solution Change the address in the setting file or the air conditioner 50 15 9 How to Identify Defective Part at S06 BMS IFWH Communication Error 507 BMS IFDD Communication Error Occurrence No Check point 1 Check if the RS 485 LED Green is blinking at the Energy Monitoring Relay Interface or the Digital Input Output Relay Interface Error message If blinking Defective part 1 The RS 485 send circuit of the interface 2 Duplicate setting of the interface address 3 The RS 485 receive circuit of the controller If the LED is not blinking Defective part 1 The RS 485 wiring 2 The RS 485 send circuit of the controller 3 The power source or switch setting of the interface 4 The RS 485 receive circuit of the interface 2 Check that S06 or S07 has occurred on all the interfaces Error message When they have occurred on some of the Defective part interfaces The RS 485 wiring on the interfaces Solution Identify the defective part of the communication wiring based on the S06 or S07 occ
9. 3 Has the setting file been created 4 Have the controller switch and DN been set 5 Has the controller IP address been checked 6 Have the network and the browser proxy of the PC to be connected been set 7 Are all the devices turned on When the power distribution function is used 8 Is the Monthly Report Creation Software installed 9 Is the network setting completed for the PC where the Monthly Report Creation Software is installed 42 14 2 Procedure of Test Check No Check item No Procedure 1 PC connection check Start the browser software of the PC to be connected 2 Enter http the controller s IP address index html in the address bar of the browser and check that the logon window is displayed Error message X NG1 1 Check if the browser proxy is correctly set Network Error NG2 1 Check if the network wiring is correctly installed Refer The server is not found to 15 1 Network Wiring 2 Check if the PC s IP address is correct Refer to 15 2 PC s IP Address 3 Check if the controller s IP address is correct Refer to 15 3 Controller s IP Address O OK 1 Proceed to the logon check The logon window is displayed 3 After entering TCC in User Name and TCC in Password click Logon and make sure that you can successfully logon Error message NG1 The dialog message Logon failed appears
10. Indoor unit group definition sheet of the setting file O OK The set locking signals are individually input and the air conditioners set for the locking signals stop accordingly Fire alarm interlocking operation check 1 Display Alarm List on the PC and check that the S07 BMS IFDD communication error is not detected Error message X NG 1 Check if RS 485 communication is in the normal state The S07 alarm is Refer to 15 6 RS 485 Communication Check displayed O OK Proceed to the next check The S07 alarm is not displayed 2 Enter a fire alarm signal in the Digital Input Output Relay Interface and check that the set air conditioner stops Error message NG The set air conditioner does not stop 1 In the test mode check with the LED on the interface if the locking signal has been input in the Digital Input Output Relay Interface For further details refer to 7 Trial Operation Check Confirming external input connection in the Owner s manual of Digital Input Output Relay Interface 2 Check if the fire alarm input name is correctly entered in the Indoor unit group definition sheet of the setting file O OK The set fire alarm signals are individually input and the air conditioners set for the locking signals stop accordingly 46 Check item No Procedure 5
11. 1 Upload the setting file For further details refer to the setting file 2 After the change reset Smart Manager creation software 6 Client PC setting Configure network and browser setting of the client For further details refer to the Network PCs Configuration Guide of Smart Manager 29 12 2 Operation Check Complete the test run of air conditioners before operation check No Item Details Procedure 1 Start up check Turn on the all air conditioners Turn on the all interfaces Turn on Smart Manager and check that the LCD displays all the air conditioners where the intensive management addresses are set Check that the interfaces LEDs properly illuminate or blink Energy Monitoring Relay LED1 Red illuminates LED2 Green blinking Digital Input Output LED1 Red illuminates Relay I F LED2 Green blinking Check for electric energy meter input Check for electric energy meter pulse input Check for fire alarm input Check for fire alarm signals input Check for electric lock signals input For further details refer to the Installation manual of each device Logon From the client PC browser access Smart Manager to display the logon screen For further details refer to the Network Configuration Guide of Smart Manager In the logon screen enter a user name and a password to log on Factory setting user nam
12. Indoor Unit TCC LINK based model Max 128 Up to 64 units per line Up to 128 units in total for 2 lines Energy Monitoring Relay Interface BMS IFWH5E Max 4 Up to 8 electric energy meters per BMS IFWH5E Digital Input Output Relay Interface BMS IFDD03E Max 4 Up to 8 lock inputs or fire alarm inputs per BMS IFDD03E Central Remote Controller TCB SC642TLE Max10 e BMS CM1280TLE Client PC Windows based model Up to 4 units for simultaneous access Client PC spec OS Windows XP Vista 7 Browser Internet Explorer 6 0 7 0 8 0 or Firefox 2 0 3 0 3 5 3 6 Display 1 024 X 768 more 2 1 Communication Specification TCC LINK Topology Bus Signal wire type 2 core shield wire Wire size length For 1 25mm AWG16 up to 1 000 m Total length For 2 00mm AWG14 up to 2 000 m Number of nodes Up to 100 Total of Indoor unit Outdoor unit Central Remote Controllers and Interfaces Transmission rate 9 6kbps Polarity Not exist RS 485 Topology Bus Signal wire type 2 core shield wire Transmission distance Up to 500 m Total length Number of nodes Up to 32 Transmission rate 115 2kbps Polarity Exist Ethernet Network interface 10BASE T 100BASE TX Auto sensing Transmission rate 10 M bps 10BASE T 100 M bps 10BASE TX Transmission media For 10BASE T Category 3 or Category 5 For 100BASE TX Category 5 Straight Crossover Use a straight
13. Photo coupler insulation meter Input boni 8 point input nput points points Input resistance 3 k ohm Input ON current 3 6 mA Input pulse condition 50msec or more Relay Interface Power supply 220 240 V AC 50 60 Hz Power consumption 5W Operating temperature humidity 0 to 40 C 10 to 90 Storage temperature 20 to 60 C Dimensions 66 H x 193 W x 246 D mm Mass 1 35 kg Digital Input type Photo coupler insulation input Input points 8 points Input resistance 3 k ohm Input ON current 3 6 mA Digital Output type Open collector output Output points 4 points Output current Max 35 mA per point Output voltage Less than DC 24V External power supply for Input Output DC 12 V 90 mA 5 INSTALLATION OF THE SMART MANAGER A CAUTION Do twist communication wires used between indoor unit and outdoor unit and used for central control and input output wires with power wires or bundle them together with power wires in a metal tube Doing so may cause malfunction Install the Smart Manager away from a noise source When noise is induced into the power supply of the Smart Manager take proper measures such as attaching of a noise filter Central Controller box Insert a flat blade screwdriver or the like into the right and left grooves at the bottom of the panel an
14. and connect Log on again 4 The controller has freezed Turn off the controller and wait about 30 seconds Turn it on again then access from the browser software after 5 minutes 5 The controller does not work Check that the controller and HUB are turned on Check that the LAN cable is connected Check that the LED of the controller LAN connector is lit Ifthe LED of the LAN connector does not illuminate the controller is defective It needs to be repaired 6 The PC is malfunctioning Restart the PC and check again if it works Replace the PC and check again if it works 7 The LAN cable is defective Replace the LAN cable and check again if it works 33 13 2 6 After logon dialog message Login has been disabled appears No Cause Solution The user account has been deleted The message appears if the user account used for the logon is deleted Log on with another user account 13 2 7 The buttons or other elements are not displayed No Cause Solution Trouble due to browsers The supported browsers are Internet Explorer 6 0 7 0 and 8 0 and Firefox 2 0 3 0 3 5 and 3 6 If a browser other than these browsers is used the contents may not be displayed properly Use one of the supported browsers to see the contents The controller performance has degraded If the controller is accessed from a browser while the controller internal processing
15. blinking if S06 BMS IFWH communication The RS 485 LED2 Green is blinking error or S07 BMS IFDD communication error occurs perform 6 shown below 2 Check that the wiring is connected to the RS 485 terminal block of the controller 3 Check that the wiring is connected to the RS 485 terminal blocks of the Digital Input Output Relay Interface and the Energy Monitoring Relay Interface 4 Check that the wiring polarity is correct 5 Check that the address and switch are correctly set for the Digital Input Output Relay Interface and the Energy Monitoring Relay Interface 6 Check that the settings in the System equipment configuration and Address Setting sheets in the setting file match the address setting of the Digital Input Output Relay Interface or the Energy Monitoring Relay Interface 15 7 Checking on RS 485 Send and Receive Circuit of the Controller and Interface No Check point Check that the RS 485 LED2 Green of the interface is blinking Error message O OK The RS 485 send circuit of the controller is normal The RS 485 receive circuit of the interface is normal 49 Check point 2 Check the RS 485 send circuit of the interface Error message Enable the test mode 2 at the interface and check that communication waveform is output between A and ofthe RS 485 terminal block of the interface O OK The RS 485 send circuit of the in
16. cable with a cable Power supply clamp 220 240VAC 50 60Hz Length of stripped Length of stripped Length of stripped digital Connectthe earth power cable communication cable Input Output connector wire wire to the earth terminal on the 35 10 35 6 35 6 a 55 10 Insert the wire by pushing When inserting two RS 485 the lever with a communication cables into a single screwdriver Check that the lt lt terminal for connection to another wire is inserted securely interface crimp them using the attached pin terminal 19 8 SWITCHES FOR SETTING Smart Manager 8 1 Smart Manager BMS SM1280HTLE The settings switch is installed on the rear of the Smart Manager 123 OFF ON ON OFF 1 Must be set 4 ALL ON ALL OFF to OFF E 8 NOT CHANGE ALL OFF Normal E Fire alram lt m n CENTRAL 1 2 PERMITTED ALL INDOOR UNIT ALL OFF AND CENTRAL 1 z Normal PL OPERATION BY CENTRADI OFF Fire alram gt Synchronization of Fire al input m ALL OFF AND CENTRAL 2 Setting Zone data Switching State for Weekly timer ON
17. central air conditioner Do not WB Outdoor controller connect the shield wire Unit power cable to the terminal block It Outdoor should be open and Unit insulated Indoor Unit Indoor Unit Remote 5 Remote E controller controller Weekly timer sold separately LAN cable Client PC O O Power supply D 220 240V AC o P QU ower cable e ai 2 Su securely with the Su Functional LR clamp O O earth Connect the earth wire securely to the earth terminal on the unit Connect the functional earth terminal with the earth near the central controller 15 Length of stripped power cable C C 55 Attach a round pressure terminal to the end of each wire of the power cable communication cable and power cable for central controller Round pressure terminal REQUIREMENT L N communication cable Length of stripped TCC LINK supplied tie wrap Attach the clamp filter as near the main unit as possible LAN cable e Disconnect the appliance from the main power supply This appliance must be connected to the main power supply by a circuit breaker or switch with a contact separation of at least 3mm Fasten the screws to the terminal with torque of 0 5Nm Length of stripped RS 485 communication cable Attach the supplied clamp filter to the LAN cable Wind the LAN cable around the clamp filter as shown below when attac
18. cooling 030 30 minutes 1 to 60 minutes in units of 1 minute 08 Temperature setting of Return back 2 for heating 018 18 C 18 to 29 C in units of 1 C 09 Temperature setting of Return back 2 for cooling 028 28 C 18 to 29 C in units of 1 C Changing settings The following shows an example of changing the time factory setting in the case of return back 1 heating from 30 minutes to 45 minutes 1 Change the mode to the CODE No setting change mode Press the and ZONE C7 buttons simultaneously for at least 4 seconds SANG and CODE No flash 2 Change the CODE No Press SET TEMP 1 Cw buttons to set the CODE No to 02 CODE No 02 and time setting 30 flash 3 Change the time setting Press GROUP La Cw buttons to set the time setting to 045 4 Press the button to determine the data SIN and CODE No stop flashing and stay lit To continuously change other settings repeat steps 2 to 4 above 5 Determine the change CHECK Press the button to write the updated data the memory of the remote controller When the data has completely been written in the memory the CODE No setting change mode is exited NOTE Setting adjustment is cancelled without determining the change 28 1 ZTEST RUN Start the system to perform operation check by following the procedure below 12 1 Preparation
19. gt Use the following materials to connect signal lines and power lines locally procured No Line Type Wire size Length 2 core shield wire 1 For TCC LINK 1 25mm 1000m max total length including 2 00mm 2000m max air conditioner area 2 core shield wire 2 For RS 485 1 25mm 500m max total length 3 For power or 245IEC57 220 240VAC 0 75mm 50m max 4 For digital Input Output connection 0 PN RU E 5 For power supply 4 core wire Between the power unit and central controller 0 75 20m max 17 7 PRODUCT CONNECTION DIAGRAM BMS IFWH5E BMS IFDD03E Energy Monitoring Relay Interface Digital Input Output Relay Interface Installation Method and Orientation There are five installation methods for this relay interface as shown below surface mount and wall mounts i N d 985 adjacent to surrounding objects ae 100mm 7 1 Energy Monitoring Relay Interface BMS IFWH5E Connect power cables earth wires and signal wires to the specified terminals on the terminal block To connect 2 cables change the preset cable clamp to the provided one and fix the cables with the cable clamp as shown in the figure Touch Screen Controller or other central controller LED4 LED2 Sw LEDS LED3 LED1 DODO SW3 SW2 SWI 1234 SW6 SW4 Power meter Secure each cable with a c
20. is displayed X NG2 Check if the controller s IP address is correct Request time out is displayed 15 2 PC s IP Address No Check point 4 In the command prompt window enter ipconfig to show the PC s IP address IP Address 192 168 2 90 or the like is displayed 2 If no router is used check that the subnet of the PC is the same as that of the controller If a router is used check that the address of Default Gateway is set 15 3 Controller s IP Address No Check point 1 Press the CHECK CL and ZONE Cv buttons simultaneously for 4 seconds or longer to enable the item code setting change mode 2 Use the SET TEMP Ca button to switch the item code to 10 through 1B and check the IP address For further details refer to 4 1 Displaying IP address in the Network Configuration Guide of the Smart Manager 15 4 TCC LINK Wiring No Check point 1 Check that the wiring is connected to the TCC LINK terminal block of the controller Turn the controller s terminal resistance switch DS1 to OFF and check that the resistance between U1 U3 and 02 U4 of the 2 TCC LINK terminal block is the terminal value approx 100 ohm This check can determine that the wiring is normal in the system where the terminal resistance is set 3 For all the centre machine of the multi outdoor units check that the relay connector bet
21. possible However it is possible to use a touch screen type air System be used together conditioning management system together with a central control device other than the Web based central remote controller 8 gt the BACnet system be used together Not possible However it is possible to use BACnet system together with a central control device other than the Web based central remote controller Can the LONwork system be used together Possible Check that it works 10 Can a remote monitoring system be used together Not possible However it is possible to use a remote monitoring system together with a central control device other than the Web based central remote controller 11 a device in the Al NETwork series be connected Not possible Use an air conditioning management system supported for the AI NETwork series 12 to how many PCs can be connected Up to 4 users can simultaneously log on Up to 4 PCs can be simultaneously connected Without simultaneous connection the number of PCs connected has no 13 How many users can simultaneously access the 2 system limitation 14 the system connect to an intra company LAN Possible However check with your network administrator if the connection is available 40 Questions Answer 15 s connection available the Internet WAN Not a
22. resulting in death or injury Prohibition Do not turn on the breaker when the cover of the unit is removed Otherwise one may receive electric shock from the high voltage electricity resulting in death or injury WARNING Check for ground wire Before fault diagnosis or beginning repair work make sure that the ground wire is connected to the ground terminal of the unit If not ground leakage may result in electric shock hazard 2 No alteration Do not alter the product Components of the unit should also not be taken apart or altered Otherwise it may result in fire electric shock or injury Use designated parts Use designated parts for replacement Using parts other than those designated may cause fire or electric shock WARNING Restricted area Do not allow unauthorized personnel other than repair engineers to enter areas where fault diagnosis and repair work is conducted Unauthorized persons may suffer injury from tools and disassembled parts Insulation Connect lead wires with crimping terminals and turn the closed end upwards to avoid exposure to water Failure to perform this post connection treatment may cause disasters such as electricity leakage and fire on the client s premises Assembly wiring caution After repair ensure that the assembly of disassembled parts and the connection and wiring of removed wires are completed so as to
23. 5 button to fix the selection When the selection has been fixed the selected zone number lights When selection of zone has been fixed the marks of the group numbers registered in the zone light up 3 Change registration of groups in a zone Register groups in a zone 1 Select the group number to be set with the GROUP Ca or C button Pressing the SET TEMP Ca or button skips the group number by 16 or by 16 2 Press the 6 button The registered group number stops flashing and lights still 3 Pressing the button restores the state before the G button is pressed 4 To continue registration of groups repeat this procedure from the 1 NOTE No zone data has been stored at this time If the ZONE or button is pressed before the registration change is fixed the set content for registration change is discarded 4 Fix the registration change Press the button The set content for registration change is stored in the memory After the memory write operation has been completed the Smart Manager exits the zone setting mode NOTE Any indoor unit cannot be registered on to two or more zones at the same time If you register a group of a zone on to another zone the group is eliminated from the old zone Zone registration of a group cannot be cancelled To exclude a registered group from a zone register it on another zo
24. Check the power line wiring between the controller and the power unit 3 Check that the LCD displays the group numbers of all the indoor units connected When the indoor units are connected to Line 1 and Line 2 press the LINE button to switch the line and check the group number When the air conditioner is connected to either Line 1 or Line 2 pressing the Line Switch button does not switch the line Error message X NG1 The number of line where the air conditioner is connected is not displayed Check if the TCC LINK wiring is properly installed Refer to 15 4 TCC LINK Wiring X NG2 The number of group numbers displayed is less than expected or some numbers are missing With the handy remote controller of the indoor unit whose group number is not displayed check if the central address setting is correct O OK The group numbers of all the indoor units connected are displayed Proceed to the next check 44 Check item No Procedure 3 Air conditioner 1 In the zone window select all the floors and display the General tab connection check F Facing test 2 Check if all the indoor unit operation statuses are obtained if the units are connected Error message X NG1 The display is as follows Mode blank Set temperature 35 Fan blank NG2 1 Check that the handy remote controller of the ai
25. Energy Monitoring Check the connection when the Energy Monitoring Relay Interface is connected and an energy Relay Interface meter input name is set in the setting file 1 Display Alarm List on PC and check that the S06 BMS IFWH communication error is not detected Error message X NG 1 Check if RS 485 communication is in the normal state The S06 alarm is Refer to 15 6 RS 485 Communication Check displayed O OK Proceed to the next check The S06 alarm is not displayed 2 Use the energy meter integrated value check tool to check that a pulse from the energy meter has been input to the Energy Monitoring Relay Interface Error message X NG1 1 In the test mode check with the LED on the Energy After the several hour Monitoring Relay Interface if the pulse from the energy operation of the air meter has been input in the interface conditioner the pulse For further details refer to 7 Trial Operation Check PU EC AME does Confirming external input connection in the Owner s ge manual of Energy Monitoring Relay Interface O OK Proceed to the next check The pulse integrated values of all the energy meter set in the setting file have changed 6 Power distribution 1 Operate the air conditioner for several hours with the controller in operation check 2 Perform manual meter reading from the PC Option gt Manual Meter Reading gt Go Do not select don t continue data reading W
26. TOSHIBA FILE NO A10 026 Leading Innovation gt gt gt SERVICE MANUAL SMART MANAGER Model name BMS SM1280HTLE PRINTED IN JAPAN Mar 2011 Contents SAFETY PRECAUTIONS dem nana RC S EUER RR 3 T PRODUCT OVERVIEW aiar 5 2 SYSTEM CONFIGURATION ice Seas un cd OR RCRERE xac Rr reca n Remus 6 3 BIST OF FUNCTIONS oso since hie Sis oO deles RP AR a cba DUOC RE Sa Ax eh cia ias 8 4 PRODUCT SPECIFICATION xxr EE ones en ses c 10 5 INSTALLATION OF THE SMART MANAGER 12 6 CONNECTION OF POWER CABLES EARTH WIRES COMMUNICATION CABLES 15 7 PRODUCT CONNECTION DIAGRAM 18 8 SWITCHES FOR SETTING Smart Manager 20 9 MODE SETTING FOR SMART 26 10 ZONE SETTING cubi Rhe RR qp and wel o eie s Ao Ries ha cie ers 27 11 CHANGING RETURN BACK TIME TEMPERATURE SETTINGS 28 12 TEST onde tele ae qi AVI anni 29 13 TROUBLESHOOTING e rude 31 14 RUN CHECK exea exe eae gob di oar acd ae pas rai La 42 19 CHECK POINTS iig a Aca E Cte ua a 48 16 EXPLODED VIEWS AND PARTS LIST 52 SAFETY PRECAUTIONS Important safety related information is described on the product and in this Service Guide Read the
27. able clamp Connect the earth wire to the earth terminal on the chassis 0000 000 00000 0 0 sid 9Sv Secure each Power supply cable with a 220 240VAC cable clamp 50 60Hz Length of stripped Length of stripped Length of stripped power cable communication cable power meter wire 35 35 6 35 6 35 10 Insert the wire by pushing When inserting two RS 485 the lever with a communication cables into a single screwdriver TK terminal for connection to another Check that the wire is interface crimp them using the inserted securely attached pin terminal 18 Installation Space and Maintenance Space A side space for connecting through cable inlets and an upper space for maintenance must be reserved before installation The other sides can be 7 2 Digital Input Output Relay Interface BMS IFDDO3E Connect power cables earth wires and signal wires to the specified terminals on the terminal block To connect 2 cables change the preset cable clamp to the provided one and fix the cables with the cable clamp as shown in the figure LED4 LED2 SW7 LED5 LED3 LED1 SW2 swt Be 1234 SW6 SW4 000 95 LED9 LED7 LED8 LED6 DODO Digital input contacts Secure each cable with a cable clamp 0000 000000 000000 Digital output load Secure each
28. ait for approx 1 minute until a manual meter reading file is created 4 Selecting Option Manual Meter Reading displays the file created in Data reading completed Download a monthly report file with the Monthly Report Creation Software 6 Select the file displayed in 4 in File setting Check the output result of the monthly report created 7 Scheduled operation check 8 PC connection check on site 47 15 POINTS 15 1 Network Wiring No Check point 1 Check that the LAN cable is connected to the connector on the upper side of the controller and the LED illuminates 2 Check that the LAN cable is connected to the PC that is connected to the controller via the network and check that the PC operates normally To check the connection click Control Panel gt Network Connections If a hub or router is installed between the controller and PC check the power source wiring and setting of the hub or router 4 Issue the ping command from the PC to check if the network communication is normal Error message In the command prompt window enter ping 192 168 2 30 If the controller s IP address has been changed from 192 168 2 30 enter the changed address O OK Reply from 192 168 2 30 or Reply from the controller s IP address is displayed X NG1 Check if the PC s IP address is correct Destination host unreachable
29. ayed No Cause Solution The schedule setting operation failed The setting made without selecting a schedule point in the schedule setting window does not apply to the schedule point Select a schedule point and perform setting In the schedule setting window if the setting is finished with OK without clicking Set the scheduled data set is not finalized Click Set and then OK to finish 36 13 3 6 Clicking OK or Cancel does not close window takes some time for the window to close No Cause Solution 1 Operating schedule is displayed and set If many operating schedules are displayed and set closing the operating schedule window takes some time after OK or Cancel is clicked Wait for the window to close without performing any operation 2 The controller performance has degraded If the controller is accessed from a browser while the controller internal processing is in progress the controller performance degrades Because the controller internal processing writing a file or giving an instruction to the air conditioner is prioritized closing the window takes some time Wait for the window to close without performing any operation 13 3 7 The User added in User Account is not applied No Cause Solution The controller is turned off within 20 minutes after the user account is added Setting information such as user a
30. ccount is written to the file in the controller at 20 minute intervals Leave the controller on for 20 minutes or longer after setting a user account 13 3 8 The set temperature is automatically changed No Cause Solution 1 The set temperature or Return Back is set in the Check if the setting details of the operating schedule is correct scheduled operation setting 2 The set temperature is changed from the remote Check if the remote controller or other controller is wrongly used for controller or other controllers operation 13 3 9 The cooling or heating operation does not work with The operation is being prepared displayed on the remote controller No Cause Solution The operating mode restriction is set In Operation mode restriction from the option in the menu check if HEAT FAN or COOL DRY FAN is selected 13 3 10 The calculation result of electricity amount output by the Monthly Report Creation Software is not correct other rooms No Cause Solution 1 The controller cannot receive the air conditioner Check if the communication error with the air conditioner is detected operating information due to a communication error 2 The controller cannot acquire the correct electricity Check if the communication error with the air conditioner is detected amount Check if pulse is input to the electricity amount meter interface from the elec
31. d then carefully detach the panel This hole is provided for penetration of the Central Controller box fixing screw Fix the panel by hooking the nails 8 5 155 85 59 Dimensions of unit fixing holes in the wall etc o N e 0 OS D Q e N 3 9 2 O 172 12 B Power Installation Method and Orientation There are five installation methods for this power unit as shown below surface mount and wall mounts Use the attached screws se No good REQUIREMENT Do not install the unit in any of the following places Humid or wet place Dusty place Place exposed to direct sunlight Place where there is a TV set or radio within one meter Place exposed to rain outdoors under eaves etc Hinstallation Space and Maintenance Space A side space for connecting through cable inlets and an upper space for maintenance must be reserved before installation 400mm The other sides can be adjacent to surrounding objects I 100mm 13 B Combining Central Controller and Power Unit You can combine the central controller and power unit using the supplied brackets as follows in order to control them as one unit Power unit Bracket Combination method Fix the brackets and the central controller box together using the screws on the box Fi
32. data are saved inside the controller the connected PC does not need to remain connected 26 Does a PC need to remain connected to save power An alarm can be set to go off with a buzzer or other means connected to the distribution data alarm external output of no voltage A contact 27 sit possible to know an air conditioner failure without alarm can be set to go off with a buzzer or other means connected to the connecting a PC alarm external output of no voltage A contact 28 How many master schedules can be created Up to 32 schedules can be created for each master schedule and billing 29 many billing schedules can be created schedule 30 What are the PC requirements for connecting to the 1 PC running Window XP or Vista without any problem Also the PC controller must have Internet Explorer Version 6 0 7 0 or 8 0 or Firefox 2 0 3 0 3 5 or 3 6 2 lf you use the Monthly Report Creation Software you need to install Microsoft Excel 2002 or later on your computer 31 Can a schedule be separately set for each air One air conditioner can register only one master schedule while 32 master conditioner schedules can be created An operating schedule can be separately set for each air conditioner 32 Whatis the billing schedule A day is divided into two time frames on hours and off hours and power is distributed to each time frame For example the billing schedule can be used to charge only for the operation during overtime work h
33. dialog message The system is being prepared still appears 7 Invalid data was written to the file in the controller Initialize the setting file with the setting file creation software For further The dialog message The system is being prepared appears Even if the browser is once closed and after 5 minutes the controller is logged on the dialog message The system is being prepared still appears Even the controller is once turned off and logged on again after 5 minutes details refer to the owner s manual of the setting file creation software 32 13 2 Trouble with Web Screen 13 2 1 Takes long time to display No Cause Solution 1 The network is busy Connection via an intra company LAN may slow the Web screen display due to a busy network Use the system during off peak hours of network use or use a dedicated network to connect a PC with the controller If a 10 BASE switching HUB is used replace it with a 100 BASE switching HUB PC performance has degraded If some application programs are operating other than the browser the PC performance may degrade Close the operating applications other than the browser and check if the PC performance improves Trouble due to the browser The supported browsers are Internet Explorer 6 0 7 0 and 8 0 and Firefox 2 0 3 0 3 5 and 3 6 If a browser other than these browsers is used the contents may not be dis
34. dicator 25 9 MODE SETTING FOR SMART MANAGER E Operation mode You can switch the functional mode of the smart manager between the central control mode and remote control mode The mode is switched with the dip switch DS23 lt 6 gt OFF side Central control mode This Smart Manager is used as a central control unit Settings with the remote controller are inhibited by the setting of the Smart Manager ON side Remote control mode This Smart Manager is used as a remote controller Settings with the Smart Manager are inhibited by the setting of another central control unit Bi Control group selection An arbitrary range of a line and 16 groups 1 to 16 17 to 32 33 to 48 and 49 to 64 can be selectively set DS23 DS24 2 3 4 5 5 6 All groups OFF OFF OFF OFF OFF OFF Group 1 to 16 ON OFF OFF OFF OFF ON cinta Group 17 to 32 OFF ON OFF OFF OFF ON Group 33 to 48 OFF OFF ON OFF OFF ON Group 49 to 64 OFF OFF OFF ON OFF ON Group 1 to 16 ON OFF OFF OFF ON ON TT Group 17 to 32 OFF ON OFF OFF ON ON Group 33 to 48 OFF OFF ON OFF ON ON Group 49 to 64 OFF OFF OFF ON ON ON Example When setting LINE 1 group 1 to 32 in ON ON OFF OFF OFF ON the control group selection When the control group selection is not used ALL group all groups and zones on LINE 1 and LINE 2 can be controlled When the control group selection is used only groups and zones in th
35. e TCC password TCC Logon in not available immediately after the start up Wait for approx 5 minutes and enter the information to log on Check at the time of air conditioner setting change Start or stop the air conditioner from the client PC to check that the air conditioner operates accordingly Check air conditioner status display Change the operation status or setting status using the air conditioner remote controller to check that the client PC monitor screen properly displays the status For further details refer to the Owner s manual of the Smart Manager 30 1 3TROUBLESHOOTING About the check codes If there is a problem with the air handling unit or if the controller detects anything unusual with the system a check code is displayed in the warning list on the computer screen or the LCD of the controller Check code Description Action C06 Communication error with the air handling unit Check the communication status of TCC Link S06 Communication error with BMS IFWH Check the communication status of RS 485 S07 Communication error with BMS IFDD Check the communication status of RS 485 515 File access error Check the SD card S17 File load error Check the main file S21 Mail transmission error Check the settings of the e mail S22 Internal communication error Check the internal wiring and the main file Code other than the above Error detected in th
36. e air handling unit Check the air handling unit 31 13 1 Trouble with Connection 13 1 1 Logon screen is not displayed No Cause Solution 1 The controller is not turned on Turn on the controller 2 The HUB is not turned on Turn on the HUB The LAN cable is not connected Check that the LAN cable is inserted into the controller and PC and connect them 4 The same subnet is not set for the IP address of the Check the controller and PC IP addresses and set the same subnet for them controller and that of the PC For further details refer to Network Configuration Guide 5 The browser software is set to use the proxy server In setting the browser proxy server add the controller IP address to the address that does not use the proxy server For further details refer to Network Configuration Guide 6 The URL entered in the browser software is incorrect Check that the URL is http the controller s IP address index html and correctly enter this URL 7 The controller has freezed Turn off the controller and wait about 30 seconds Turn it on again then access from the browser software after 5 minutes 8 The controller does not work 1 Check that the controller and HUB are turned on 2 Check that the LAN cable is connected 3 Check that the LED of the controller LAN connector illuminates If the LED does not illuminate the controller is defective It needs to be repai
37. e set group range can be controlled When the control group selection is used groups and zones outside this range are not displayed and cannot be operated means the entire set group range Zones can be registered and operated only within the set group range No groups outside the range can be registered or operated The group control mode is available only for one line Multiple group ranges can be specified by the control group setting Example When groups 33 to 48 and groups 49 to 64 are specified at the same time a group range groups 33 to 64 is set by the control group setting 26 1 OZONE SETTING B What is zone Azone is a control unit consisting of a combination of any indoor units and the settings of indoor units in a zone can be configured collectively You can make up to 64 zones pairing any of up to 64 groups in a line By using lines 1 and 2 you can set up to 128 zones in total As factory setting each zone contains one group to make zone numbers equal to group numbers E Setting zones Register groups in a zone or cancel them 1 Change the mode to the zone setting mode Press the button button and ZONE C button simultaneously for at least 4 seconds The displayed zone number flashes and the Smart Manager enters the zone setting mode Indicates CODE No E1 2 Select the zone to be set Select the zone number to be set with the ZONE or button and then press the
38. en takes long time after the operating schedules are set After selecting a zone of the air conditioner perform Change Operating Schedule to reduce the number of operating schedules performed at a time and then display and set the schedules 2 The alarm history list is displayed If many alarms are to be displayed the display takes long time Wait for the list to be displayed without performing any operation 13 2 9 The name of floor tenant area or air conditioner is not properly displayed No Cause Solution The inputs in the setting file are incorrect Correct the name in the setting file and upload the file to the controller 34 13 2 10 The operation state does not match displayed remote controller No Cause Solution 1 The inputs in the setting file are incorrect Check if the address set in the setting file matches that in the air conditioner To show the address set in the air conditioner press the UNIT button on the remote controller Correct the address set in the air conditioner or the setting file 2 Thewiring for TCC LINK not properly installed The controller has two TCC LINK connecting terminals TCC LINK1 and TCC LINK2 Check if the setting in the setting file matches the actual connection If not correct so that they match 13 2 11 Unable to log off No Cause Solution The commun
39. ergy monitoring 1 Check the address switch setting of the energy monitoring relay relay interface does not match that in the setting file interface and the setting in the setting file 2 Check if the RS 485 LED Green of the energy monitoring relay interface blinks 13 5 Questions about Functions No Questions Answer 1 What is the procedure to create a setting file Please read the Owner s manual of the Setting File Creation Software 2 How many air conditioners can be connected Up to 128 units of air conditioners can be connected Note that up to 64 units can be connected per TCC LINK line 3 How many air conditioners can be connected Up to 64 units can be connected per TCC LINK line The controller has two TCC LINK lines thus up to 128 units can be connected 4 How many central remote controllers can be Up to 10 central remote control devices can be connected per TCC LINK line connected The central control devices include a central remote controller a schedule timer and an ON OFF controller 5 Isit possible to turn on or off the lighting equipment fan This is possible by connecting to the general devices control interface or any other manufacture s air conditioner 6 Cana schedule timer be used together Possible Note that schedule must be set so that it does not conflict with the schedule setting from the browser 7 Cana touch screen type air conditioning management
40. following description on labels and symbols carefully and follow their directions Explanation of lab els Label Explanation DANGER Indicates that the repair engineer and other third party individuals in the vicinity may be exposed to immediate risk of death or serious injury if operation is not performed correctly N WARNING Indicates that the repair engineer and other third party individuals in the vicinity may be exposed to a risk of death or serious injury if operation is not performed correctly CAUTION Indicates that the repair engineer and other third party individuals in the vicinity may be exposed to a risk of injury or that property damage may result if operation is not performed correctly or from failure of product after operation Property damage means expanded damages to assets furniture livestock and or pets Explanation of symbols Explanation Indicates prohibited activity Specific prohibited actions are described in statements near the symbol Indicates enforced action Specific enforced actions are described in statements near the symbol Indicates caution includes danger alert and warning Specific content of caution is indicated in a picture or statement near the symbol DANGER Deo Turn off breaker Turn off breaker before performing work Otherwise one may receive electric shock from the high voltage electricity
41. g method must be set to manual manual setting before changing the IP address setting 1 Change the method to manual setting When the method is changed to manual setting the IP address that was manually set at the last time is shown If the IP address has never been changed it is shown as all 0 so the proper IP address needs to be set 2 The IP address is being set After the address is changed the controller restarts for the address setting Wait for 5 minutes after changing the address and check that the address has been changed 13 4 2 IP address is unknown No Cause Solution 1 The address setting method is set to automatic After connecting to the DHCP server check with the controller IP address acquisition and the DHCP server is not connected display for the address Change the address setting method to manual setting and set the IP address 2 The IP address has been changed Check with the controller IP address display for the address is detected Set the address setting method to manual setting and set the IP address 13 4 3 The controller LCD displays incorrect details No Cause Solution None of the air conditioner is connected or turned on When communication is unavailable with any air conditioner any of the following is displayed LINE and ALL ZONE or GROUP Check if the air conditioner is turned on or communication
42. hibited The button is disabled in the remote controller mode regardless of this setting lt DS24 gt Factory setting All OFF DS24 lt 1 gt to lt 3 gt Timer input switching T 12345678 These bits switch operation when the weekly timer has changed Use 1 and 2 only in the remote control mode e When the control group selection is used All ON All OFF and OFF all indoor units mean those within the set group range Switch No Central controller operation lt 1 gt lt 2 gt lt 3 gt Timer OFF gt ON Timer ON OFF 1 AII ON All OFF OFF OFF OFF 2 No change All OFF ON OFF OFF 3 All indoor units CENTRAL 1 OFF ON OFF All OFF and all indoor units to 4 ON ON OFF All indoor units are locally be CENTRAL 1 5 controllable All indoor units CENTRAL2 OFF OFF ON All OFF and all indoorunits to 6 be CENTRAL 2 ON OFF ON CENTRAL 1 Disables operation start stop using the remote controller CENTRAL 2 Disables operation start stop operation mode switching and temperature setting using the remote controller lt 4 gt Always OFF Always set this bit to OFF lt 5 gt Control group Selection line OFF LINE 1 ON LINE 2 Seta line number for which the control group selection is used lt 6 gt Control group selection enable OFF Normal mode ON Control group selec
43. hing Set temperature Unit of 1 C 0 5 C switching Return back Only settable on scheduler Control by linking to locking signal Control by linking to fire alarm signal Operation mode restriction Time setting SE SE SE SE KE KE KES 4 PRODUCT SPECIFICATION E BMS SM1280HTLE Smart Manager Central Controller 4 Power supply Use the supplied power unit Power consumption Operating 0 to 40 C 10 to 90 RH temperature humidity no condensation Dimensions 120 H x 180 W x 64 D mm Mass 0 8 kg Power Unit 182 7 P 177 ower supply 220 240 VAC 50 60 Hz Power consumption 7W Operating 0 to 40 C 10 to 90 RH temperature humidity no condensation Dimensions 114 H x 177 W x 50 D mm 92 4 Mass 0 9 kg 50 o S ae 10 B BMS IFWHS5E Energy Monitoring Relay Interface 246 h 234 6 5 5 mounting holes 120 00000 34 B BMS IFDD03E Digital Input Output 246 234 al 6 5 5 mounting holes 246 66 219 120 77 193 4 34 77 060000 11 193 220 240 V AC 50 60 Hz Power consumption 4W Operating temperature humidity 0 to 40 C 10 to 90 RH Storage temperature 20 to 60 C Dimensions 66 H x 193 W x 246 D mm Mass 1 35 kg Power Power meter input
44. hing the filter to the cable After attaching the filter fix it to the LAN cable using a Connections to External Equipment Example of connection to external equipment which is connected to digital input output connector Length of stripped digital Input Output communication wire 35 6 e Loosen the screw with the screw driver insert the digital input output communication wire then tighten the screw again to fix the wire firmly Input Central Controller side External equipment side Designation Output In put output Input output item conditions Terminal name Example of circuit conditions 001 001 Em one Allowable 002 GRO R Status terminal voltage Si ut Wiring length Run output output current 100 or less DO COM DC24V 35mA E Output DO COM common 5V IN DI1 Pulse or static vi Ll DI Non voltage A 4L O4 All stop input contacts R DI2 i ant i Pulse or static 02 Pulse or static Pulse width All start input wi 300 ms or more DI3 Control Non voltage dis O O0 Fire alarm input contacts must 4 Wiring length input be compatible 1 DI3 Static 100 m or less DI COM with minimal _ 4 Y i T4 Q Oo Input current DC5V 3mA common DI COM 16 lt Specifications for Wiring
45. ication with the controller is unavailable The dialog message No response from the server appears and closing the dialog displays the message Internet Explorer cannot display the webpage or The connection has timed out Take the same action as for the case 13 2 3 After logon the dialog message No response from the server appears 13 2 12 The browser does not close No Cause Solution 1 The communication with the controller is unavailable The browser takes some time to close Wait for a while for the browser to close 2 ThePC is malfunctioning 1 The browser takes some time to close Wait for a while for the browser to close 2 If it does not close after a while start the task manager to exit the browser 13 2 13 The floor tenant area or air conditioner is not displayed in the proper order No Cause Solution The inputs in the setting file are incorrect The floor tenant and area are displayed in the order of the floor number tenant number and area number set in the setting file Change the display order as needed The air conditioners are displayed in the order of outdoor system number and indoor units number set in the air conditioner Change the display order as needed If the order cannot be changed change the air conditioner number in the setting file 13 2 14 The date or time is not properly displayed No Cause
46. ing file 13 4 6 Clearing fire alarm input does not enable air conditioner operation No Cause Solution 1 Communication error with the digital input output relay 1 Check if communication error with the digital input output relay interface interface is detected 2 Check if communication error with the air conditioner is detected 2 Communication error with the air conditioner 1 Check if communication error with the digital input output relay interface is detected 2 Check if communication error with the air conditioner is detected 3 The controller is not turned on Turn on the controller If any of the above does not solve the problem turn off the indoor unit and turn it on again 13 4 7 Communication error with the digital input output relay interface is displayed No Cause Solution 1 The digital input output relay interface is not turned on Check if the POWER LED of the digital input output relay interface illuminates 2 The RS 485 communication wiring is not connected or Check the conduction of the communication wiring disconnected 3 The RS 485 communication wiring is incorrect or Check the terminal block connected connected with wrong polarity The terminal resistance is not connected Check the value of the terminal resistance with a tester The wiring length is too long Change it to the specified wiring length The communication circ
47. is in progress the controller performance degrades To prioritize controller internal processing writing a file or giving instruction to an air conditioner the system once stops the access from the browser At this time the browser may fail to display buttons or other elements The missing GUI elements can be displayed by refreshing the browser window For Internet Explorer click View and then Refresh For Firefox click View and then Reload The network is busy Connection via an intra company LAN may slow screen display due to a busy network possibly causing the display failure of those elements Use the system during off peak hours of network use or use a dedicated network to connect a PC with the controller If a 10 BASE switching HUB is used replace it with a 100 BASE switching HUB The missing GUI elements can be displayed by refreshing the browser window For Internet Explorer click View and then Refresh For Firefox click View and then Reload The PC performance has degraded If some application programs are operating other than the browser the PC performance may degrade Close the applications in operation other than the browser and check if the PC performance improves 13 2 8 The screen does not switch or takes long time to switch No Cause Solution 1 Operating schedule is displayed and set If many operating schedules are displayed and set switching the scre
48. ne 27 1 1 CHANGING RETURN BACK TIME TEMPERATURE SETTINGS B What is return back When the return back function is activated the temperature setting exceeding the return back temperature will automatically be adjusted to the return back temperature after a certain period of time to prevent extremely high low temperature setting E Setting the return back time and temperature Follow the procedure below to set the return back time and temperature NOTE Do not change the data of CODE No 0A and the following item codes to prevent the remote controller from malfunctioning Two sets of return back settings Return back 1 and 2 can be stored Select Return back 1 or 2 using buttons when activating the return back function SELECT CODE en Data actory setting Setting range 01 Activate deactivate the return back function 001 Enabled 000 Disabled 001 Enabled 02 Time setting of Return back 1 for heating 030 30 minutes 1 to 60 minutes in units of 1 minute 03 Time setting of Return back 1 for cooling 030 30 minutes 1 to 60 minutes in units of 1 minute 04 Temperature setting of Return back 1 for heating 018 18 C 18 to 29 C in units of 1 C 05 Temperature setting of Return back 1 for cooling 028 28 C 18 to 29 C in units of 1 C 06 Time setting of Return back 2 for heating 030 30 minutes 1 to 60 minutes in units of 1 minute 07 Time setting of Return back 2 for
49. or crossover cable depending on use Length Maximum segment length 100 m Connection RJ 45 connector LAN cable Unshielded twisted pair UTP 3 LIST OF FUNCTIONS Function Details User account Number of user registrations 32 Type of user account Administrator Power user Guest Air conditioner category Category structure 3 levels Monitoring air conditioner status Start Stop Y Operation mode Set temperature Fan speed Louver Remote control prohibition permission SISNIS Warning Filter sign Room temperature Return back Vetilation mode Controlling air conditioner Start Stop Operation mode Set temperature Fan speed Louver SWING NO SWING Remote control prohibition permission SIS SE KE KE KE KE KE KE S S Filter sign reset Y Return back Y Vetilation mode Y Operation schedule Number of registrations Equivalent to the number of indoor units Settable period 7 days Up to 1 week later including current date Number of set points per day 10 settings Interval of set point 1 minute Settable parameters Start Stop Operation mode Set temperature Remote control prohibition permission Return back Vetilation mode Master schedule Number of registrations 32 Settable period Up to 12 months later including current month
50. ours 33 Can all the indoor units be made stop at a time Possible In the zone window of a PC select all floors or all tenants and perform setting for the stop For all the indoor units set lock interlocking that is activated by the same lock input The same as fire alarm interlocking setting Apply the external input of all stop to the controller 34 115 monitoring the operation state of the outdoor unit Not possible possible 35 Does setting operation for an air conditioner have any The button pressed later receives priority priority 36 Is it possible to connect an indoor unit without its remote Possible controller 37 15 connection available via VPN Available 41 14 RUN CHECK 14 1 Check Items Before Trial Run No Check item 1 Has the electrical work power supply and communication wiring work been completed Key point 1 When the Energy Monitoring Relay Interface or Digital Input Output Relay Interface is connected check that the polarity A B of the wiring is correct 2 Check that the terminal resistance has been set 3 When a custom device is connected check that the TCC LINK adaptor has been connected 2 Has the addresses of the air conditioner Indoor units DN 03 12 13 14 and outdoor unit outdoor unit control board switch 13 14 been set Key point 1 Check that the address of the general device interface has been set
51. played properly Use one of the supported browsers to see the contents Other users are also accessing the controller If other users are performing schedule setting or other operation the display switching may slow down Wait for a while and access to the controller again The controller is writing a file The controller regularly writes a file for electricity distribution The display may slow down during the writing process 13 2 2 Improperly returns to the logon screen No Cause Solution The controller performance has degraded If the controller is accessed from a browser while the controller internal processing is in progress the controller performance degrades To prioritize controller internal processing writing a file or giving instruction to an air conditioner the system once stops the access from the browser Log on again 13 2 3 After logon the dialog message No response from the server appears 13 2 4 After logon the dialog message The system is stopping appears 13 2 5 After logon the dialog message The system is being prepared appears No Cause Solution 1 The controller is not turned on Turn on the controller Wait for 5 minutes and logon again The HUB is not turned on Turn on the HUB and log on again The LAN cable is not connected Check that the LAN cable is inserted into the controller and PC
52. r The alarm C06 TCC conditioner whose operation status is not obtained is LINK central on management device 2 Check if the handy remote controller does not display pete elle has any check code 8 3 Press the UNIT button of the handy remote controller to display the unit number and check if the number matches that in the setting file 4 Check if LINE No of the TCC LINK terminal blocks of the connected controller matches that in the setting file O OK Proceed to the next check All the indoor units operation statuses are displayed 3 Check that the air conditioner displayed on the PC matches that actually installed Error message X NG1 An setting operation from the PC does not change the setting in the remote controller 1 Change the setting with the handy remote controller and check if the display on the PC matches that in the remote controller 2 Ifthe display on the PC matches check with the handy remote controller if the main unit is set 3 If the display on the PC does not match Press the UNIT button of the handy remote controller to display the unit number and check if the number matches that in the setting file Check if LINE No of the TCC LINK terminal blocks of the connected controller matches that in the setting file X NG2 The floor tenant and area names do not match those of the installation location 1 Check if the floor tenant area names are correctly ente
53. red 9 The PC is malfunctioning 1 Restart the PC and check again if it works 2 Replace the PC and check again if it works 10 The LAN cable is defective Replace the LAN cable and check again if it works 13 1 2 Unable to log on No Cause Solution 1 The controller is being initialized during the startup Close the browser once Wait for 5 minutes and log on again process The dialog message No response from the server or The system is being prepared appears 2 The user name or password are incorrect Enter correct user name and password The dialog message You failed in login appears 3 No user name is entered Enter a correct user name The dialog message Please input user name appears 4 No password is entered Enter a correct password The dialog message Please input password appears 5 The same user name has already logged on 1 Use another user name to log on The dialog message The same user is logged 2 the user logged on can be identified ask the user to log off already appears 3 If neither of the above two is unavailable turn off the controller to log off all the users 6 The controller has freezed Turn off the controller and wait about 30 seconds Turn it on again then log The dialog message The system is being prepared after 5 minutes appears Even if the browser is once closed and after 5 minutes the controller is logged on the
54. red in the Indoor unit group definition sheet of the setting file O OK The air conditioner displayed on the PC matches the one installed Proceed to the next check 45 Check item No Procedure Digital Input Output Relay Interface connection check Check the connection when the Digital Input Output Relay Interface is connected and the locking or fire alarm interlocking is set Locking interlocking operation check 1 not detected Display Alarm List on the PC and check that the S07 BMS IFDD communication error is Error message The S07 alarm is not displayed X NG 1 Check if RS 485 communication is in the normal state The S07 alarm is Refer to 15 6 RS 485 Communication Check displayed O OK Proceed to the next check 2 Enter a locking signal in the Digital Input Output Relay Interface and check that the set air conditioner stops Error message X NG 1 In the test mode check with the LED on the Digital The set air conditioner Input Output Relay Interface if the locking signal has does not stop been input in the interface For further details refer to 7 Trial Operation Check Confirming external input connection in the Owner s manual of Digital Input Output Relay Interface 2 Check if the locking input name is correctly entered in the
55. restore them to their former state Be careful not to have the internal wires caught in the cover or other closures A defect in assembly or wire connection may cause disasters in the client premise such as electricity leakage and fire Insulation check After repair check for insulation between the charged part and non charged metal part ground terminal using an insulation resistance tester 500V and ensure at least 2MQ resistance If the insulation resistance value is low it indicates the risk of disasters such as electricity leakage and electric shock on the client s premises gt Electric shock caution In case of performing circuit inspection while the circuit is connected to a power source if such condition is necessary use rubber gloves and other measures to prevent contact with the charged part Otherwise one will risk electric shock from contacting the charged part Check after repair Upon completion of repair ensure that there are no abnormalities Risks of fire electric shock or injury may be prevented by inspection Turn off the breaker before performing inspection Test run the system after repair and make sure that there are no abnormalities including smoke Risks of fire and electric shock may be prevented by inspection Repair and Reinstall Repair and reinstallation must be performed by qualified professional 1 PRODUCT OVERVIEW This product is an air conditioning control sy
56. roller box Detach the panel when configuring termination setting NOTE TCC LINK connection is terminated on indoor units Set SW 200 to Open for both TCC LINK 1 and 2 SW200 TCC LINK termination switches ON ON 1 2 1 2 TCC LINK1 Open TCC LINK1 1000 TCC LINK2 Open TCC LINK2 Open ON ON 1 2 1 2 TCC LINK1 Open TCC LINK1 1000 TCC LINK2 100Q TCC LINK2 1000 51200 M 23 8 2 Energy Monitoring Relay Interface BMS IFWH5E The following settings are necessary to use Energy Monitoring Relay Interfaces Address setting SW1 Address set switch When two or more Energy Monitoring Relay Interfaces are used set a different address for each unit to avoid address duplication RS 485 terminator resistor setting Set SW7 as 120 ohm on a Energy Monitoring Relay Interface with address SW1 1 and Open on the other interfaces OSV 4 gid vid Co Co zs Co Co Co Co 1 Co Co Co Co LJ Sie m DERE a SW1 Address set switch nooo 1 8 Address sw3_ SW2 Swi 0 9 F Not used fall ll O O SW2 Operating mode set switch 0 usually PESO 25 SW3 Test switch all OFF usually SW4 Test switch SW6 Reset switch RS 485 terminator resistor select switch
57. s as scheduled The controller has freezed Turn off the controller then turn it on again after 30 seconds 13 3 3 The operation is unavailable with the remote controller No Cause Solution The remote controller control is set to not allowed Check with the controller LCD that the control is set to CENTRAL To enable the operation with the remote controller change the setting in the controller to No indication 13 3 4 The air conditioner does not operate according to operation setting such as operate or stop made from the browser The settings go back to the previous state after a while No Cause Solution 1 The system does not properly communicate with the air Check if the communication error with the air conditioner is detected conditioner 2 The indoor unit is set as the extension unit Change the setting in the setting file so that air conditioner is set as the main unit 3 The operation setting falls outside the range of the If the setting falls outside the set temperature range the temperature will be temperature or operation mode set in the air conditioner set to the upper or lower limit value of the set temperature range If the setting falls outside the range of the set operation mode the air conditioner does not operate in the mode set It operates in the mode before the change 13 3 5 The details of schedule set is not displ
58. stem to control and monitor the operation state of air conditioners in a building by using a computer with the mouse at a customer site The system enables intensive management operation control and energy saving operation for the air conditioners of up to 128 groups The display and operation are available on a Web browser This does not require dedicated software to be installed in a PC and enables up to 4 units of PC to access simultaneously the system 1 1 Main Functions Monitoring Controlling Air Conditioners Enables users to monitor the operating status setup status and error status of all their air conditioners to start and stop all theirs air conditioners and change the setup details of all their air conditioners The air conditioners are named and categorized in a hierarchy by each floor tenant area and air conditioning system When controlling the air conditioners they can be set in batch by each floor tenant or area or they can be set individually for each air conditioning system The air conditioners can be controlled by linking to the locking signals and the fire alarm signals Scheduled Operation for Air Conditioners Operation of all air conditioners can be scheduled Up to 10 setups can be programmed for each day and it is possible to prevent users from forgetting to switch off by setting a stop schedule During scheduled operation users can set the Power status On Off Operation mode Temperature setup Remo
59. te control operation restricted allowed and Return back In the master schedule users can set weekly schedules and five types of special day schedules as well as monthly schedules for up to 12 months Distributing Power used by Air Conditioners It is possible to distribute the power to be used for each air conditioner In the billing schedule setup it is possible to monitor the operation time period and power distribution during both working hours and non working hours separately Note that power distribution requires the Energy Monitoring Relay Interface sold separately Warning List Displays all current warnings in a list Warning history is also displayed in a list 2 SYSTEM CONFIGURATION Alarm output TCC LINK Operation output Schedule Timer Outdoor unit All operation sEES Fire alarm input All Stop TCC LINK Central Controller RS 485 HUB RR Ethernet 9 99 l S e S PC Energy Monitoring Relay I F Electric energy meter c Electric energy meter 1 P Digital I O Relay I F Fire alarm input lt 8 Lock input Su Alarm output System Devices Configuration Device Name EXTENDED SYSTEM Number of Units Model Connected Remarks
60. terface is normal 3 Check the RS 485 send circuit of the controller Error message After checking that the Digital Input Output Relay Interface or the Energy Monitoring Relay Interface is set in the setting file check that communication waveform is output between A and B of the RS 485 terminal block of the controller O OK The RS 485 send circuit of the controller is normal 15 8 How to Identify Defective Part at C06 Receive Failure with TCC LINK Central Management Device Occurrence No Check point Check with the handy remote controller if E04 Indoor and outdoor communication circuit failure has occurred Error message If E04 has occurred Defective part TCC LINK wiring Solution 1 Check the connection for each outdoor unit system and identify the defective part the outdoor system in the communication wiring If no E04 has occurred Defective part TCC LINK wiring between the indoor unit and the controller Solution Perform the following checks Check if the C06 occurred on all the air conditioners or on some of them Error message When occurred on some of the air Defective part conditioners TCC LINK wiring on the air conditioners Solution 2 Identify the defective part of the communication wiring based on the C06 occurrence location and the schematic and check the wiring connection state and the continuity
61. tion Set this bit to ON when the control group selection is used To use the control group selection set DS23 lt 2 gt to lt 5 gt and DS24 lt 5 gt to lt 6 gt For details see 9 MODE SETTING FOR SMART MANAGER lt 7 gt Buzzer OFF With buzzer sound ON Without buzzer sound lt 8 gt indication OFF Displayed ON Not displayed 22 lt DS25 gt Factory setting OFF lt 1 gt Always OFF DS25 Always set this bit to OFF lt 2 gt Synchronization of zone setting data 1 OFF With synchronization OFF ON Without synchronization This bit specifies whether to perform synchronous communication of zone setting data between Smart Managers When this bit is set to ON without synchronization synchronous communication is not performed and when zone setting is made the data is not reflected in other Smart Managers 3 Always OFF Always this bit to OFF 4 Fire alarm input switching Set this switch to match the fire alarm input connection set in chapter 4 Set OPEN or CLOSE input junction pegged to fire alarm OFF Set CLOSE input junction pegged to fire alarm COM DI COM DI DI3 Normal Fire alarm ON Set OPEN input junction pegged to fire alarm DI3 DI3 Normal Fire alarm i Termination The termination switches for TCC LINK are placed in the central cont
62. tricity amount meter 3 The room takes more time to warm up or cool down than This electricity distribution system calculates electricity amount to be distributed based on the necessary capacity of the indoor units for controlling temperature This can distribute larger electricity amount to the room that is not easily warmed up or cooled down than to other rooms in the same operation time period 37 13 3 11 No daily report file is found No Cause Solution The controller was not turned on at the time of meter reading If the controller is off at the time of meter reading the daily report file of the day is not created The accumulated operation hours and electricity amount are added up to the daily report file of the next day so the values in the daily reports will be correctly summed up 13 3 12 An alarm other than C06 506 507 is displayed on air conditioning management system window No Cause Solution The air conditioner has detected the alarm Check the inspection indication on the remote controller or the multi outdoor unit board Identify defective parts or check the parts and wiring by following the service guide of each air conditioner 13 4 Trouble at Installation 13 4 1 The IP address cannot be changed No Cause Solution 1 The address setting method was not changed to To change the IP address the address settin
63. uit of the digital input output Replace with the normal digital input output relay interface and check that relay interface failed the communication is available 7 The communication circuit of the controller failed with the normal controller and check that the communication is available 39 Cause Solution 8 Noise is superposed on the communication wiring Check the waveform between RS 485 communication wiring and If noise is superposed identify the noise source and remove it 9 The communication cable in use is not the specified Change it to the specified communication cable one Wire diameter is smaller The address switch setting of the digital input output relay interface does not match that in the setting file No Cause Solution 3 The RS 485 wiring is defective between the digital input 1 Check the address switch setting of the digital input output relay output relay interface and the controller interface and the setting in the setting file 2 Check if the RS 485 LED Green of the digital input output relay interface blinks 13 4 8 Communication error with the energy monitoring relay interface is displayed No Cause Solution 1 The energy monitoring relay interface is not turned on Check if the POWER LED of the energy monitoring relay interface illuminates 2 The address switch setting of the en
64. urrence location and the schematic and check the communication wiring connection state continuity and polarity When they have occurred on all of the air Defective part conditioners The RS 485 wiring on the controller Solution Check the communication wiring continuity and polarity 51 1 6EXPLODED VIEWS AND PARTS LIST 16 1 EXPLODED VIEWS 16 2 PARTS LIST Location No Parts No Description 401 4316V463 CONTROLLER 402 4316V464 ELECTRIC PARTS ASSY 403 43108027 PANEL 52 TOSHIBA CARRIER CORPORATION 336 TADEHARA FUJI SHI SHIZUOKA KEN 416 8521 JAPAN Copylight 2011 TOSHIBA CARRIER CORPORATION ALL Rights Reserved
65. vailable 16 15 connection available from a mobile phone 17 If a failure occurs on the air conditioner can mail be Not possible sent 18 Cana tenant name or other names be changed You can use the Setting File Creation Software to change the name of a floor a tenant an area and an air conditioner 19 Up to how many characters can be used for the name For a floor name 20 bytes of tenant etc for a tenant name 30 bytes for an area name 20 bytes and for an air conditioner name 20 bytes 20 How many items does the alarm history save It saves up to 1 024 items If the alarm history items exceed 1 024 the item is deleted sequentially from the oldest one 21 How many days of power distribution data does the The system saves the 45 days of daily report files and the 3 months of System save monthly report files 22 Can data be maintained in case of power outage Data will be backed up before being saved If power outage occurs during the data saving the backup data is restored thus the data is protected 23 Does turning off the controller require any specific No specific operation is necessary operation 24 Does turning off the controller stop the air conditioner The air conditioner where the remote controller or wireless adaptor is connected does not stop when the controller is turned off An air conditioner other than the above stops 25 Does a scheduled operation work only if a PC remains Because the power distribution
66. ween the U1U2 and U3U4 terminals is connected 4 If a custom air conditioner is connected check that the TCC LINK adaptor is connected to the main unit of the indoor unit 48 15 5 Facing Test No Check point At both sides of the controller and handy remote controller perform setting and display check 2 Before starting the check discuss and determine the air conditioners checking order and procedure 3 Check 1 Check that the unit name and operation state match between the controller and the handy remote controller 4 Check 2 Check that the setting operation from the controller can change the setting in the handy remote controller 5 Check 3 Check that returning the setting to the previous state in the handy remote controller can change the setting in the controller 6 Proceed to the next air conditioner with check 15 6 RS 485 Communication Check No Check point 1 At both the Digital Input Output Relay Interface and the Energy Monitoring Relay Interface check that the POWER LED1 Red is lit and the RS 485 LED2 Green is blinking Error message X NG1 Check if the Digital Input Output Relay Interface or the Energy The POWER LED1 Red is off Monitoring Relay Interface is turned on X NG2 Check the RS 485 wiring as shown in the step 2 and the subsequent The RS 485 LED2 Green is off steps below O OK When the LED2 Green is
67. wiring is properly installed 38 13 4 4 Lock input does not stop air conditioner No Cause Solution 1 Communication error with the digital input output relay 1 Check if communication error with the digital input output relay interface interface is detected 2 Check if communication error with the air conditioner is detected 2 Communication error with the air conditioner 1 Check if communication error with the digital input output relay interface is detected 2 Check if communication error with the air conditioner is detected 3 The inputs in the setting file are incorrect Check if the lock input name is correctly set in the Indoor unit group definition sheet of the setting file 13 4 5 Fire alarm input does not stop the air conditioner No Cause Solution 1 Communication error with the digital input output relay 1 if communication error with the digital input output relay interface interface is detected 2 Check if communication error with the air conditioner is detected 2 Communication error with the air conditioner 1 Check if communication error with the digital input output relay interface is detected 2 Check if communication error with the air conditioner is detected 3 The inputs in the setting file are incorrect Check if the lock input name is correctly set in the Indoor unit group definition sheet of the sett
68. x the power unit to the brackets using the bracket screws 14 6 CONNECTION OF POWER CABLES EARTH WIRES COMMUNICATION CABLES Connect power cables communication cables and earth wires to the specified terminals on the terminal block REQUIREMENT Attach a round pressure terminal to the end of each wire except those for digital input and output TCC LINK U1 and U2 have no polarity The power terminals on the central controller have polarity Make sure to connect the cables correctly Other wise failure will occur The RS 485 signal wire has polarity A and Be careful when connecting the wire communication relay Interface cable 1 Power Supply Unit ololu S S s TCC LINK1 TCC LINK2 RS 485 1 213 4 ut U2 FG ut 02 FG A B 32 EAEE 3 22 s S RD R2 RE TRARNE MI wire of the RS 485 communication cable to the FG terminal RS 485 communication 7 77 7 77 7 7 74 cable Connect to the Energy Monitoring ee relay Interface and TCC LINK communication pe The TCC LINK TCC LINK cable 2 i Ld died E l communication cable must be earthed on the m

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