sspa-1 & sspa-mp spa packs service manual
Contents
1. Turn breaker off then on again to reset the system If Hi Limit condition no longer persists check for blockage of water in the piping ys 4 m Take water temperature with a digital thermometer Are you getting correct water temp reading on the display s 4 n When error Verify if 7 soran occurs F kta probe ti ist i t Verify if anything barrel fed hot ISHL probe r feod atom is obstructing water properly connected back can affect fow Aner i or l Clean pins reconnect reading irty filters 1 it and reset P A the breaker l error condition persists replace probe and reset breaker Verity if A i temperature probe is properly connected If error condition still persists replace Spa Pack If so replace probe and reset breaker l Replace Spa Pack if error condition still persists 15 SSPA Spa Pack Service M anual MA Flashing Dots amp LED Displayed The three flashing dots and LED error condition is related to the Hi Limit sensor or temperature probe Turn breaker off then on again to reset the system If 3 flashing dots and LED disappear wait until they are displayed again on keypad Power may remain On 1 Take water temperature with a c If error condition persists re digital thermometer place probe and reset breaker 2 Ifkeypad display shows correct d If problem is not corrected re temperature place Spa Pack Refer to How to Replace Spa Pack section of a Check2. Work section Sr 2 Seal filter A ee 2 air B i fl ockages closed trap valves i or anything that could be A i restricting water flow e j B 3 Verify if pressure switch cable is properly connected to pressure switch SSPA Spa Pack Service Manual 26 4 If problem has not been solved 5 6 lower Set Point at 60 by pressing on Down arrow key and turning pump off then short two pres sure switch terminals with jumper cable An FLC error condition should occur FLC error condition identifies pressure switch as source of problem Try readjust pressure switch If this isnt possible replace switch Refer to How to Adjust the Pressure Switch section ofthis manual If FLC error condition does not occur problem may be either with switch cable or board Replace Spa Pack SSPA Spa Pack Service M anual FLO Error Condition NUNNA SSPA Spa Pack Service Manual 28 FLC Flow Chart NINA If FLC error condition occurs follow Troubleshooting Flow Chart below to identify problem usually pressure switch problem pump is off but water pressure is detected ys lt Q m Disconnect pressure switch cable on pressure switch Does FLO error condition occur when pump is on Adjust Replace pressure Spa Pack switch Replace pressure switch if FLC error condition persists when you start or stop pump 29 SSPA Spa Pack Service M anual SFL Error Conditi
3. Jumper 2 Temperature Unit Jumper 2 is used to select the temperature unit Position 1 Temperature will be displayed in Fahrenheit degrees Position 2 Temperature will be displayed in C elsius degrees Jumper 3 Pumps Position 1 Single pump Position 2 Dual pump or blower SSPA Spa Pack Service Manual 10 Hashing Dots Flow Chart If 3 flashing dots appear on keypad display follow Troubleshooting Flow Chart below to identify the problem B yes 3 flashing dots appear on the display u Remove pack cover Ei Isboard LED on Follow Make sure jumper is flashing dots set properly for amp LED flow chart circulation pump and reset breaker Start Pump 1 or circulation pump if installed by increasing set point yes lt amp m E yes er Do you have continuity on your voltmeter for pressure switch Short pressure switch terminals with a jumper cable Disconnect Hi opressure switch _ yes lt amp v Ti 5 seconds Ti alt Verify and reconnect it l Are dots still pressure pressure Sw itch EN flashing on switch es still keypad display ca eas connection ashing on Replace pressure OV Ing keypad display WW AE obstructing filter canister or piping Clear any air Replace pressure locks Verify water valves switch if problem WW Replace pressure persists switch cable If problem persists EE replace Spa Pack i Try to adjust Hi pre
4. indicator does not appear use a spare key pad to verify if keypad is defective If it is replace keypad If not replace Spa Pack SSPA Spa Pack Service M anual 50 Pump 2 or Blower Does Not Work If Pump 2 or blower does not work carry out the following tests to correct the problem Pump 2 or blower fuse 3 If voltage is as it should be replace Pump 2 or blower js 4 If not replace Spa Pack a Shon 1 IfPump 2 or blower does not work even when indicator is on replace Pump 2 or blower fuse 2 If replacing the fuse is not effective take voltage reading on the board Turn Pump 2 or blower on and take voltage reading between white and black wire connectors 240 VAC pump or blower P11 amp P17 120 VAC pump or blower P9 amp P11 Your reading shoud be 240 VAC for a 240 VAC pump or blower 120 VAC fora 120 VAC pump or blower 51 SSPA Spa Pack Service M anual SSPA Spa Pack Service Manual 52 Spa Light Flow Chart If spa light does not appear to be working follow Troubleshooting Flow Chart below to identify the problem Vs mo E ya tried replacing es gt no the spa g light bulb Ty font bub oo ae yes ee no still not lighting Does Light up indicator appear on _ keypad ki display when i you press Light key If still not working replace Spa Pack TO ys lt Q m Do you get a 1 D VA
5. all outputs including the j i two blades of the heater kadi Ore pi and light cord IfGFCI still trips replace Spa Pack If it stops tripping reconnect one component at a time until GFC I starts tripping Replace defective component If problem is not solved yet disconnect incoming power lines If GFCI still trips there must be a cable problem Call an electrician S If GFCI stops tripping replace GFCI ul e If GFCI trips again replace Spa Pack SSPA Spa Pack Service M anual Jumper Positions Certain SSPA spa pack parameters can be modified by changing the position of jumpers on the board To access jumpers first remove SSPA power box cover In some cases jumper functions may differ from the AL aal check wiring r your pack diagram on power pack box cover to verify specific functions Position 1 Position 2 R Jumpers 1 Jumpers are located in the lower 2 To change a setting simply pull cover right section of the board off and replace in esired position Jumper Current Limiting Option Jumper 1 is used to limit amount of current drawn when the 2 pumps are on Position 1 HC System turns heater off when the two pumps are on at high speed Position 2 LC System turns heater on when one pump is on at high Mandatory for 20 VAC systems speed The Heater icon flashes on display indicating that more heat is requested but heater is not allowed to start
6. if heater barrel feels hot this manual If its hot verify if anything is 3 Proceed to following page if obstructing the flow of water keypad display shows incorrect closed valves or dirty filter temperature b If its not verify if hi limit probe is properly connected Try to clean probe connector pins Even a small coating of film can cause a bad connection Reconnect probe and reset breaker SSPA Spa Pack Service Manual 16 Flashing Dots amp LED Displayed If keypad display isn t showing correct temperature carry out the following tests le Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings Use foam to isolate probe from cold air if that is the problem 2 Make sure temperature probe is properly connected If it is replace probe and reset breaker 3 Replace Spa Pack if error con dition still persists Refer to How to Replace Spa Pack section of this manual 17 SSPA Spa Pack Service M anual SSPA Spa Pack Service Manual 18 Display Flashing Flow Chart On certain packs if system detects temperature at 112 F or higher the display will start flashing Follow Troubleshooting Flow Chart below to identify the problem _ iO nina r rr Ve lt amp mv WW Press any key A power failure has occurred Has displa stopped flashing System works fine yes Qe no Are yo
7. is older than 2 years replace the pressure switch and re calibrate it 8 Ifthe three dots still appear the S problem may be either with switch If installation is recent try readjust cable or board ing the pressure switch If this is not possible replace switch move plastic cover and replace cable Refer to How to Adjust the Pressure Switch section ofthis 9 Replace Spa Pack if error condition manual still persists Refer to How to Replace the Spa Pack section of this manual SSPA Spa Pack Service M anual Flashing Dots Displayed Power may remain On while the following steps are carried out 10 If you have continuity on pressure switch follow these steps Disconnect pressure switch cable for 5 seconds and reconnect it If error condition disappears ad just pressure switch if it is anew installation less than two years or replace it Refer to How to Adjust the Pressure Switch section of this manual 11 If error condition persists remove plastic cover and replace pressure switch cable 12 Replace Spa Pack if error condition still persists Refer to How to Re place the Spa Pack section of this manual SSPA Spa Pack Service M anual 14 Hashing dots and LED Flow Chart If error condition occurs potential H i Limit sensor or t emperature probe problem follow Troubleshooting Flow Chart below to identify the problem
8. start a immediately 5 Check if Pump 1 is working If so replace Spa Pack If Pump 1 is not working refer to Pump 1 does not Workl section SSPA Spa Pack Service Manual 56 Keys Flow hart o If any of the keys on the keypad do not seem to be working follow Troubleshooting Flow Chart below to identify the problem Make sure to use the proper keypad TSC 35 keypad with SSPA MP spa pack TSC 18 TSC or TSC 9 keypad with SSPA 1spa pack Also refer to Jumper Section p D to see if outputs are set correctly ys lt gt m Is Jumper 3 set properly for Lor 2 pumps Unplug spa keypad Set Jumper 3 and replace with properly spare keypad yes CO m Are keys working Replace Replace keypad Spa Pack 57 SSPA Spa Pack Service M anual o Keys Don t Work If any of the keys do not seem to be working carry out the following tests to correct the problem Make sure to use the proper keypad TSC 35 keypad works with a SSPA MP spa pack TSC 3 TSC B or TSC 9 keypad works with a SSPA 1spa pack Also refer to Jumper Section p 10 to see if outputs are set correctly al E EEEE A it Jumpers 1 Verify that Jumper 3 is set prop 3 Verify if keys respond correctly erly for 1 or 2 pumps refer to page 10 for more info 4 Ifthey do replace keypad 5 Ifthey do not respond replace Spa Pack D 2 Replace spa keypad with a spare keypad 58
9. 00276 AMP connector for circulation pump 6 68 9 09 12 530AA0107 In line 5 5Kw heater 143 17 194 79 12 530AB0087 5 5Kw 240V element for in line heater 88 20 119 99 13 510AD0064 Pressure switch 28 42 38 67 19 282AD0038 P25 Ground screws package of 25 9 86 13 42 22 430AC0103 P10 Fuses for light package of 10 11 14 15 15 t 23 430AE0033 P10 Fuses for pumps package of 10 56 57 76 97 29 430AD0066 P10 Fuses for transformer 11 14 15 15 30 9920 400262 10 foot temperature probe 19 20 26 12 Prices subject to change without prior notice 65 SSPA Spa Pack Service Manual Wiring Diagram SSPA 1 The wiring diagram below provides a general idea of SSPA 1 wiring but it is important to note that it may not apply to all systems The wiring diagram including on inside power box cover is the one to be used as main reference for the spa you are servicing 2A 250V ja F4 Boe p s 89a a DO Teod OOo mow DELAY PUMP1 OZONE rad Fo 00 P24 P25 Pump 1 Ozonator Heater Voltage 240v Voltage 120v Black 1 P20 Green Ground P4 Green Ground P5 Black 2 P21 Black Low Speed P14 Black Line P16 Red High Speed P12 White N eutral P8 White Com P18 Pump 2 Light Connector Pressure Switch Voltage 240v White 0 VAC P23 Green P25 Green Ground P6 Black 12 VAC P22 Red P24 Black Line P11 White Com P17 Jumper Settings Refer to page 10 Od ANL VAAD Wiring Diagram SSPA MP The wiring diagram below
10. AL COMPLETE SERVICE GUIDE WITH STEP BY STEP INSTRUCTIONS ON GFCI Troubleshooting Jumper Setup Understanding amp Correcting Error Conditions System Malfunctions Part Replacement Procedure More 9919 100298
11. C reading on light output Replace spa on board Replace spa light socket light fuse Replace Spa Pack if light is still not working 53 SSPA Spa Pack Service M anual o Spa Light Does Not Work If spa light is not working carry out the following tests to correct the problem It is important to measure voltage when light is connected to pack Power must remain On 1 The first step is to replace the spa s light bulb Light indicator KE ia fbi th amp se 4 A A a TA 4e If Light indicator appears but light still isn t working remove plastic cover and measure voltage between two light wires 2 If light still isn t working verify if on the board Light indicator appears on keypad display when you press If you get 12 VAC replace light Light key socket Light fuse Ci M ihi ind 5e Ifyou arent getting a voltage 3 If Light indicator doesn t appear use a spare keypad to verify if spa gi light fuse on keypad is defective kali If it is replace keypad 6 If problem persists replace If not replace Spa Pack Spa Pack SSPA Spa Pack Service M anual 54 Ozonator Flow Chart Ifthe ozonator is not working follow Troubleshooting Flow Chart below to identify the problem Ozonator output will be shut down when Pump 1 Pump 2 or blower have been turned on manually ys lt gt m Has A Cycle indicator appeared on k
12. Error Condition PMN EEE HL Error Condition If digital thermometer water temperature reading is 119 F or higher and keypad display isn t showing correct temperature carry out the following tests 1 Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings U se foam to isolate probe from cold air if that is the problem 2 Make sure temperature probe is properly connected Ifitis replace probe 3 Replace Spa Pack if HL error condition still persists SSPA Spa Pack Service M anual 36 Nothing Seems to kork Flow Chart If nothing seems to work follow Troubleshooting Flow Chart below to identify the problem yes Eo no For 240 VAC systems Do you read 240 VAC between line 1 amp line 2 20 VAC net ine 1 amp neutral 20 VAC w between Verify if line 2 amp neutral There is keypad is on the board an electrical connected wiring correctly For 120 VAC systems problem to board Do you read Callan All eight pins 20 VAC electrician must be plugged in between and black wire line 1 amp neutral must be on top of the plug _ Istherea jumper cable connected between line 2 amp neutral Replace Spa Pack if there is still nothing on keypad display 37 SSPA Spa Pack Service M anual i hing Works If everything is connected but nothing seems to work there is probably a power supply problem Carry out t
13. SOPA 1 amp SSPA MP SPA PACKS SERVICE MANUAL by Gecko Electronics Inc Visual step by step guide to easily identify amp correct technical problems Table of Contents o Topics covered in this manual are as follows Power amp Ground Check Electrical W iring 6 GFCI 7 6 Programming Jumper Positions 10 Error Conditions 3 Flashing D ots Appearing O n Keypad D isplay 11 3 Flashing D ots amp LED Displayed 15 D isplay Is Flashing 19 W rong Temperature Appearing O n Keypad Display 23 FLO 25 FLC 29 Prr 31 HL 33 O Troubleshooting N othing Seems to Work 37 Spa Does N ot H eat 41 Pump 1 Does N ot Work 45 Pump 2 or Blower Does N ot Work 49 Light Does N ot Work 53 O zonator Does N ot Work 55 Keys Do N ot Work 57 How to Replace The Spa Pack 59 Adjust The Pressure Switch 62 Miscellaneous Parts List 65 Wiring D iagrams 66 Professional Repair Kit Info 68 In an attempt to make this manual as useful as possible it has been presented in two formats Problem solving solutions are described with Troubleshooting Flow C harts and also with Step by Step Procedures The two formats together should provide an overall complete explanation with fow charts providing an overview of specific problems and step by step procedures giving more detailed information Important Safety Information WARNING Risk of electrical shock All procedures described in this service manual mus
14. SSPA Spa Pack Service M anual How To Replace The Spa Pack When replacing an SSPA spa pack it is important to make sure to turn power off before proceeding m SPA Paya lk 1 Unplug Pump 1 Pump 2 or blower and ozonator connectors 2 Remove 2 screws from front pack cover i SPA 3 Lift the Spa Pack cover 59 SSPA Spa Pack Service M anual How To Replace The Spa Pack When replacing an SSPA spa pack it is important to make sure to turn power off before proceeding 5 Disconnect light cables keypad 7 Disconnect heater ground and temperature probe con cable nectors I Na 6 Disconnect pressure switch 8 With wrenches free the cable board blades by removing the 2 heater nuts SSPA Spa Pack Service Manual 60 How To Replace The Spa Pack When replacing an SSPA spa pack it isimportant to make sure to turn power off before proceeding Se Ss A IL alt 9e Slide the pack out of the heater 13 Reconnect light cables keypad barrel and temperature probe 10 Check if high limit sensor is 14 Plugin Pump 1 Pump 2 or properly in place in its slot and Slide new pack into position 11 Connect heater to the board blades It is important to hold blower and ozonator con nectors 15 Reconnect power input cables both nuts when tightening If you bend or twist the end of the element you may damage it 16 Close pack cover 12 Reconnect he
15. ater ground cable and pressure switch cables 61 SSPA Spa Pack Service Manual How To Adjust The Pressure Switch When a voltmeter is available 1 Set voltmeter to Q while both probes are touching one another voltmeter should beep to show there is continuity 2 Turn Pump 1 off 3 Do you have continuity on pressure switch If you have no continuity go to step 4 If you do have continuity increase pressure switch setting by turning clockwise until voltmeter stops beeping Then increase another full turn 4 Turn Pump 1 on at low speed and wait a few minutes If 3 flashing dots do not appear you have adjusted the pressure switch successfully If 3 flashing dots appear decrease pressure switch setting by turning counter clockwise until voltmeter starts beeping there is continuity Then decrease another 1 4 of turn Turn pump off The 3 flashing dots should not appear restart procedure if 3 flashing dots appear 5 When adjustment procedure is completed apply Loctite 425 to the adjustment screw to secure it in place SSPA Spa Pack Service Manual 62 How To Adjust The Pressure Switch When a voltmeter is not available le 2 3 de 5 6 Turn Pump 1 off Decrease the pressure switch setting to 0 5 PS I or until three flashing dots are displayed Start increasing pressure switch setting by very slowly turning adjustment screw clockwise until t
16. cover With a volt meter read voltage between the two heater wires on the board 4 If you do not read 240 VAC pump may be overheating water during filter cycle Shorten filter cycle duration To shorten filter cycle duration 5 6 Press and hold Light key for 5 seconds Display will show a value that represents the filter cycle duration in hours Use Down arrow key to lower the number of hours 0 no filtration 12 continuous filtration When the desired setting is displayed press Light key again The filter 4 cycle will start immediately If you do read 240 VAC replace Spa Pack SSPA Spa Pack Service M anual 20 Display Is Flashing PANNA If digital thermometer water temperature reading is 112 F or higher and keypad display isn t showing correct temperature carry out the following tests 1 Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings U se foam to isolate probe from cold air if that is the problem 2 Make sure temperature probe is properly connected If it is replace probe 3 Replace Spa Pack if display is still flashing Refer to H ow to Replace Spa Pack section of this manual 21 SSPA Spa Pack Service M anual SSPA Spa Pack Service Manual 22 Wrong Temperature Flow Chart On certain packs if system detects that temperature is not within normal limits wrong
17. d 7 3 1 4 SSPA 7 TSC 19 Keypad 7 3 14 TSC 9 Keypad 2 4 12 SSPA Spa Pack Service Manual o EAE Wiring Correct wiring of the electrical service box GFCI box and pack terminal bloc is essential 1 Carry out a visual inspection to check for signs of misw iring Refer to supplied wiring diagrams Call an electrician if necessary A ill For 240 VAC systems E L2 N G L1 Electrical Box For 20 VAC systems L2 JN G L1 Pack Terminal Block SSPA Spa Pack Service M anual GF Flow Chart JNA If GFCI trips follow this Troubleshooting Flow Chart to identify the problem yes ce mv Is GFCI properly connected UA es a no Verify Wiring Diagram a 2o tae ant and reconnect it ys lt 10 _ Is Jumper 1 in LC position see page 10 Change Jumper 1 position yes lt gt no Is GFCI still tripping u Ta w lt 10 Unplug everything Is GFCI still tripping FO yes lt gt mv ie FCI is A still tripping disconnect There is incoming Replace a problem power line GFCI with the cable la GFCI A l still tripping Call an electrician Replace Spa Pack if GFCI is still tripping including the two blades of the heater amp light cord Reconnect one component at a time until GFCI starts tripping Replace defective component SSPA Spa Pack Service M anual RS FC Trips I
18. e spa a yes no probe even during Lower Set Point the night A below actual wa ua water temperature A Start Replace Pump is Replace blower if Spa Pack H eater indicator overheating Spa P ack ff Spa is i on keypad display water during HL error equippe should disappear filter cycle condition still with one persists Lower Wait until 240 VAC reading filter cycle spa cools between the duration down add two heater wires cold water on the board if needed yes No When HL error iai 7 condition occurs i Verify if anything ae ka Verify if is obstructing water Hi Limit probe is flow closed traps or properly connected dirty filters Try to clean pins and reconnect probe If HL error condition persists replace Spa Pack 33 SSPA Spa Pack Service Manual HIL Error Condition The HL error condition is related to the Hi Limit sensor Steady message Means system has shut down heater because water temperature at the heater has reached 1199F Blinking message M eans except for the Smart Winter M ode system has shut down because water temp in the spa has reached 112 F Press any key between each step to reset the system Power may remain On 1 Take watertemperature with digital thermometer 2 If reading is below 19 F a Check if heater barrel feels hot If its hot verify if anything is obstructing water flow closed valves or dirty filter b If HL error condi
19. emperature probe reading is within normal limits Note that water temperature must be over 35 F in order to carry out the following steps Press any key after each step to reset the system Power may remain On Note M ake sure to use the right probe M SPA 1 probe does not work on a SSPA spa pack Probe wires should be in this order 2 Disconnect probe connector and clean probe connector pins Even a small coating of film may cause a bad connection 3 Reconnect probe If Prr error condition still persists replace probe with a spare and place probe head directly in spa water kd If problem is solved replace 1 Verify if regulation probe is probe properly connected 4 Replace Spa Pack if problem persists SSPA Spa Pack Service Manual 32 HIL Flow Chart If HL error condition occurs potential hi limit probe problem follow Troubleshooting Flow Chart below to identify the problem Press any key after each step to reset the system yes lt gt no Take water temperature with a digital thermometer yes gt no Is water temperature re getti e 19 F or higher e you getting correct water temperature readin on the display l verify if _ m yes 09 2 temperature probe is touching water Verify if Is weather or if cold air from temperature probe very hot back can affect its is properly connected reading Remove a If so replac
20. eypad display Start up a filter cycle ys m Do you read 20 VAC for a or 240 VAC for 240 VAC or r on the board yes v Is Pump 1 working Replace Replace Spa Pack Refer to ozonator if you still Pump 1 does aren t getting not Work a voltage reading section 55 SSPA Spa Pack Service Manual MA Ozonator Does Not Work If ozonator isn t working carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the ozonator relay With this type of circuit if no ozonator is connected to an output and relays are open the voltmeter will still get a reading of around 60 volts This is normal It is important to take voltage reading when ozonator is connected to pack Power must remain On Please take note that ozonator output will be shut down when Pump 1 Pump 2 or blower have been turned on manually Filter Cycle indicator 1 Verify if Filter Cycle indicator appears on keypad 3 Measure voltage between 2 If not start up a filter cycle ozonator black and white connectors Press and hold 240 VAC ozonator P16 amp P19 Light key for Een 120 VAC ozonator P16 amp P8 5 seconds ll 8 The display You should read 240 VAC will show a 3 120 VAC for a 120 VAC value that ozonator represents the filter cycle duration in hours 4e Replace ozonator if you get a Press Light key good voltage reading again The filter ITLL cycle will
21. f all connections are made but nothing seems to be working you probably have a power supply problem Carry out the following tests to identify and correct the problem Note that for new installations GFCI trippings due to miswiring are common If breaker is wired properly GFCI trippings may occur when total amount of current drawn by spa exceeds breaker rating A current leak to ground will also cause GFCI to trip If any of the components is faulty and a leak of more than 5mA occurs GFCI will trip to prevent electrocution There are different GFCI models on the market Note that illustrations are generic only For 20 VAC systems For 240 VAC systems Jumper location 1 Verify if Jumper 1 is set in the LC position If it is not set Jumper 1 in the LC From electrical box To spa position 1 Verify if GFCI is properly Refer to page 10 for more connected information on jumpers Important connections l Neutral of GFCI must be connected to neutral bus Neutral from spa must be connected to breaker From electrical box To spa 2 Ifitis not verify GFCI wiring diagram and reconnect it SSPA Spa Pack Service Manual 8 GF Trips NINNA If GFCI continues to trip even after having replaced the transformer carry out the following tests to correct the problem 1 IfGFCI is properly connected but still tripping or Jumper 1 is set in 2 LC mode for 120 VAC systems unplug
22. he following tests to identify and correct the problem For 240 VAC systems 4 Ifyou do not get good readings this probably indicates an electrical wiring problem Call an electrician 1 On the terminal block measure voltage between line 1 and line 2 You should get 240 VAC For 20 VAC systems 2 Measure voltage between 1 Measure voltage between line 1 and neutral line 1 and neutral You should get 120 VAC You should get 120 VAC 3 Measure voltage between 2 Verify that there is a jumper cable line 2 and neutral s between line 2 and neutral You should get 120 VAC SSPA Spa Pack Service Manual 38 Nothing Works If you are getting good voltage readings but nothing seems to work carry out the following tests to correct the problem P i im A 1 Verify if keypad is correctly NE to the board 2 If nothing works replace Spa Pack SSPA Spa Pack Service Manual SSPA Spa Pack Service Manual 40 Spa Not Heating Flow Chart If the spa does not seem to be heating the water follow Troubleshooting Flow Chart below to identify the problem yes ce no Any error messages FLO FLC 3 flashing dots etc Refer to on keypad display Ensure temp specific section Set Point is referred to higher than error message actual water temp ys lt gt m Has Heater indicator appeared on keypad display yes
23. hree flashing dots disappear then another full turn Turn pump on at low speed for 30 seconds there should be no flashing dots on display Turn pump off and wait 30 seconds ka should not see the three flashing ots If you see an error restart the adjust ment procedure If you are notable to adjust the pres sure switch change it 63 SSPA Spa Pack Service Manual SSPA Spa Pack Service Manual 64 Parts list We recommend that field service technicians keep the items identified with an in stock Ref Part Number Description Suggested Retail U S 1 530AB0061 Tail piece for 2 heater 5 39 7 33 1 530AB0042 P5 Gasket for 2 tail piece package of 5 8 00 10 88 2 282CA0071 N ut for 2 heater 4 90 6 67 4 9920 400178 Light cords option LS 7 57 LOBE 6 9920 400200 J amp mini connector for pump 1 7 26 9 88 6 9920 400199 J amp mini connector for pump 2 single speed 6 68 9 09 6 9920 400200 J amp mini connector for pump 2 two speeds 7 26 9 88 6 9920 400204 J amp J mini connector for ozone 5 92 8 06 6 9920 400203 J amp J mini connector for blower 5 92 8 06 6 9920 400205 J amp J mini connector for circulation pump 5 92 8 06 6 9920 400277 AMP connector for pump 1 7 26 9 88 6 9920 400276 AMP connector for pump 2 single speed 6 68 9 09 6 9920 400277 AMP connector for pump 2 two speeds 7 26 9 88 6 9920 400278 AMP connector for ozone 6 68 9 09 6 9920 400278 AMP connector for blower 6 68 9 09 6 9920 4
24. lt Q 0 yes lt Q mv Do you get a 240 VAC Take water temp reading between and compare with a the two heater temp value displayed terminals on keypad seer ane heard Is difference works fine greater than 2 F Is temp probe touching water or 1 hot air rear affecting reading Replace Spa Pack Isolate back of probe with foam eS mv i Are heater nuts connected Md al with spare element yes no I If ei temp Try ed nuts still doesn t to element match temp on keypad display Still not heating replace Spa Pack heres element 41 SSPA Spa Pack Service Manual o Spa Not Heating If the spa does not appear to be heating the water carry out the following tests to correct the problem le Check for an error condition on keypad display If there is one refer to section indicated by the error condition Set Point K indicator Er am t ECESE E 28 PD I 2 Ifthere is no message try to increase temperature by raising temperature Set Point Press Up arrow key to increase Set Point Heater indicator 0 3 Verify if H eater indicator appears on the display H eater indicator will be on when heater is on It will flash if more heat has been requested but heater has not yet started If Heater indicator does not light up 4 Use a digital thermometer to take water temperature and compare your reading with
25. mp works in either speed SSPA Spa Pack Service M anual 46 Pump 1 Does Not Work If Pump 1 does not work in either speed carry out the following tests to correct the problem Pump 1 fuse 1 If Pump 1 does not work in either speed 3 Turn Pump 1 to low speed and take replace Pump 1 fuse voltage reading between white and black wire connectors 2 If replacing the fuse is not effective or 240 VAC pump P14 amp P18 if Pump 1 works in only one speed 120 VAC pump P7 amp P14 take voltage reading on the board for both speeds Your reading shoud be 240 VAC for a240 VAC pump 120 VAC for a 120 VAC pump 4 If voltage is as it should be replace Pump 1 5 If not replace Spa Pack Turn Pump 1 to high speed and take voltage reading between white and red wire connectors 240 VAC pump P12 amp P18 120 VAC pump P7 amp P12 Your reading shoud be 240 VAC for a 240 VAC pump 120 VAC for a 120 VAC pump 47 SSPA Spa Pack Service Manual SSPA Spa Pack Service Manual 48 Pump 2 or Blower Flow Chart If Pump 2 or blower does not work follow Troubleshooting Flow Chart below to identify the problem For SSPA Dual Pump Systems only yes da Have any error uA messages FLO FLC TS 3 flashing dots etc Refer to appeared on A Verify if Jumper 3 specific section keypad display is set properly indicated by error message l yes a no Does P
26. on An FLC error condition indicates a pressure switch problem If system detects any pressure when pump is off an FLC error condition will occur Power may remain On when the following steps are carried out 1 Disconnect pressure switch cable 2 Replace Spa Pack if FLO error on pressure switch condition does not occur If FLO error condition occurs when pump is started adjust pressure switch or replace it Refer to How to Adjust the Pressure Switch section of this manual SSPA Spa Pack Service M anual 30 Prr Flow hart If Prr error condition occurs potential regulation sensor problem follow Troubleshooting Flow Chart below to identify the problem r 77COZ L tor Make sure to use the right probe MSPA 1probe does not work on an SSPA spa pack Probe wires should be in this order Press any key after each step to reset the system N ote that water temperature must be over 35 F to operate spa Check if regulation probe is properly connected Unplug probe connector and clean pins on the board even a small coating of film may cause a bad connection Reconnect the probe Replace probe with a spare and verify if problem is solved Ifit is replace probe with spare Replace Spa Pack if problem persists 31 SSPA Spa Pack Service Manual O rr Error Condition The Prr error condition indicates a problem with regulation sensor The system is constantly verifying if t
27. provides a general idea of SSPA M P wring but it is important to note that it may not apply to all systems The wiring diagram including on inside power box cover is the one to be used as main reference for the spa you are servicing H 2A 250V 3AG SLO BLO P24 P25 00 3 JUMPERS P27 1802 AAL FIBER BOX Pump 1 Ozonator Light Connector Voltage 120v 240v Voltage 120v 240v White Light P23 Green Ground P4 P4 Green Ground P5 P5 Black 12 VAC P22 Black Low Speed P14 P14 Black Line P16 P16 Red H igh Speed P12 P12 White Com P8 P19 White Com P7 P18 Pump 2 Blower Heater Voltage 120v 240v Voltage 120v 240v Black 1 P20 Green Ground P6 P6 Green Ground P37 P37 Black 2 P21 Black Line P11 P11 Black Line P34 P34 White Com P9 P17 White Com P35 P36 Jumper Settings Fiber Box Pressure Switch Refer to page 10 Voltage 120v Green P24 Green Ground P1 Red P25 Black Line P33 White N eutral P35 Professional Repair Kit All you need in one case G Gecko s professional repair kit contains all you need to service and repair Gecko s line of power spa packs Top side controls keypads Temperature probes Pressure switch cables Flow switches Elements Heater wires Transformer Ground lugs Grommets Standoffs Light cords Strain reliefs for light cord Plugs Fuse kits Screws GECKO Call 1 800 78 GECKO to order or for more info OSPA SERVICE MANU
28. ssure switch If problem persists replace Spa Pack 1 A Replace pressure switch if problem persists 11 SSPA Spa Pack Service M anual o Flashing Dots Displayed Three flashing dots error condition indicates a pressure switch problem There must be enough water in the spa for normal operations System may detect error condition if spa filter is dirty or if something restricts flow of water in piping The heater will automatically shut down when error condition occurs Power may remain On when the following steps are carried out le Verify if Pump 1 or circulation pump if installed is working If 4 anaes u pump is not working right refer I E oo to pump section of this manual g j E E DN a I i 2 M sure a is set pro a irculation pump perly for circulation pump F F gt 3 If Pump 1 is working properly M turn iton by pressing Pump 1 5 Ifyou do not detect continuity key or start circulation pump verify if pressure switch cable is by increasing the set point and properly connected to pressure test continuity on pressure switch switch and board 4 If you detect continuity go to step 10 SSPA Spa Pack Service Manual 12 Flashing Dots Displayed o 6 Ensure adequate water flow in the heater and short two pressure switch terminals w ith jumper cable 7 Ifthe three dots disappear first make sure there is no blockage of water or air lock and check water valve If the installation
29. t only be permen by qualified perenna in accordance with the standards applicable in the country of installation and whenever possible with the equipment powered off When connecting the equipment always refer to the wiring diagram affixed to the inside of your spa pack s power box cover This diagram always prevails over the wiring diagram at the end of this manual All information given subject to technical modifications without notice mace Tools test equipment and components needed to carry out SSPA power spa pack service calls Required tools AA A Da Pliers 3 8 open end wrench Phillips amp flat screwdrivers Jumper cable 1182 nut driver M ultimeter 1 4 open end wrench GFCI tester amp digital thermometer optional Reguired pack parts Fuses Pressure Switch Regulation sensor Top side control keypad SSPA complete pack Gecko Electronic Inc sells Professionnal Repair Kits that include everything needed for SSPA power spa pack servicing For more information go to the last page of this manual SSPA Spa Pack Service Manual SSPA single and dual pump systems are available with a selection of keypads All the procedures and instructions described in the next pages are applicable to SSPA systems eguipped with one ofthe following keypads Please note that the TSC 9 model is used througout this manual to illustrate specific actions SSPA MP only A 3 i TSC 35 Keypa
30. temperature will be displayed Follow Troubleshooting Flow Chart below to identify the problem LL Check if regulation probe is properly connected Unplug probe connector and clean pins on the board even a small coating of film may cause a bad connection Reconnect the probe Replace probe with a spare and verify if problem is solved If it is replace probe with spare Replace Spa Pack if problem persists 23 SSPA Spa Pack Service M anual Wrong Temperature Displayed Wrong temperature on keypad display indicates a problem with regulation sensor The system is constantly verifying if temperature probe reading is within normal limits Note that water temperature must be over 35 F in order to carry out the following steps Power can remain On 3 Reconnect probe If wrong temperature is still displayed replace probe with T a spare and place probe head A directly in spa water If problem is solved replace probe 1 Verify if regulation probe sensor located in spa is properly 4 Replace Spa Pack if problem connected persists 2 Disconnect probe connector and clean probe connector pins Even a small coating of film may cause a bad connection SSPA Spa Pack Service Manual 24 FLO Flow Chart If FLO error condition occurs problem with the pressure switch pump is on but no water pressure detected follow Troubleshooting Flow Chart below to identify the problem oe Make s
31. the value on keypad display If values are different 42 F verify if sensor is touching water or if hot air from rear could be affecting readings 5 If so use foam to isolate behind the probe 6 Ifnot replace temperature sensor with a spare one 7 If spa is still not heating replace Spa Pack SSPA Spa Pack Service Manual 42 Spa Not Heating NUNNA If H eater indicator appears on the display but spa is still not heating carry out the following tests to correct the problem If Heater indicator lights up on the display pre b lg i bi CG If voltage reading is correct verify if heater nuts are Replace board if you are not properly connected to the getting a reading of 240 VAC element 1 Remove plastic cover and measure voltage between the two heater screws on the board 2 If not tighten nuts to the element 3 If problem persists replace the element 43 SSPA Spa Pack Service Manual SSPA Spa Pack Service Manual 44 Pump 1 Flow Chart If Pump 1 is not working follow Troubleshooting Flow Chart below to identify the problem yes cv m Have any error ua messages FLO FLC l ji 3 flashing dots etc Refer to appeared on Verify if Jumper 3 specific section keypad display is set properly indicated by error message ys lt Q m Does Pump T indicator appear on keypad display si
32. tion persists replace Spa Pack 3 If reading is 19 F or higher Proceed to following page if keypad display shows correct temperature Proceed to page 22 if keypad doesn t show correct tempera ture SSPA Spa Pack Service M anual 34 If digital thermometer water temperature reading is 119 F or higher and keypad display indicates correct temperature carry out the following tests If weather is very hot 1 Remove spa Cover even during the night Start blower if spa is equipped with one Wait until spa cools down add cold water if necessary If hot weather is not a factor a 2 Lower Set Point below current water temperature The H eater indicator should disappear from keypad display 3 Remove plastic cover With a voltmeter read voltage between the two heater wires on the board 4 Ifyou do not read 240 VAC pump may be overheating water during filter cycle Shorten filter cycle duration To shorten filter cycle duration 5 6 Press and hold Light key for 5 seconds Display will show a value 1 that represents the filter cycle duration in hours Use Down arrow key to lower the number of hours 1 0 no filtration 12 continuous filtration When the desired setting is displayed press Light key again The filter 4 cycle will start immediately If you do read 240 VAC replace Spa Pack 35 SSPA Spa Pack Service Manual HL
33. u getting correct water temp reading on the display mo Verity if Zz TH GO temperature probe is touching water Verify if yes Se no or if cold air from _ temperature probe back can affect is properly connected Is weather reading very hot If so replace probe L and reset breaker Remove spa cover even during the night Replace lt pa Pac bl Sa if yes ng if prenem l Lower set point gill persists aad below actual m with one Replace kala sil of Pump is TEN Spa Pack prank ait unti n mingi water during spa cools al ie ee filter cycle down add ypaa disp ay cold water should disappear Lower if needed Do filter cycle you get a 240 VAC reading duration between two heater wires on the board 19 SSPA Spa Pack Service Manual MAA display i Flashing If digital thermometer water temperature reading is 112 F or higher and keypad display indicates correct temperature carry out the following tests If display stops flashing after pressing a key this means that a power failure has occurred System works fine If weather is very hot 1 Remove spa cover even during the night Start blower if spa is equipped with one Wait until spa cools down add cold water if necessary If hot weather is not a factor 2 Lower Set Point below current water temperature The Heater indicator should disappear from keypad display 3 Remove plastic
34. ump 2 or bd _ indicator Replace appear on karjad keypad display when you press Pump 2 or Blower key 1 A If still not working replace Spa Pack ys OP 0 Is Pump 2 or blower working ys lt gt m Replace blower fuse Pump 2 still not working yes lt gt m Measure voltage on the board Do you get a 240 VAC A reading or 20 VAC A for a 20 VAC pump Replace Pump 2 Replace or blower Spa Pack 49 SSPA Spa Pack Service Manual o Pump 2 or Blower Does Not Work If Pump 2 or blower does not work carry out the following tests to correct the problem For SSPA Dual Pump Systems only To increase the life of the relay we use a snubber circuit on the pump relay With this type of circuit if no pump is connected to an output and relays are open the voltmeter will continue reading around 60 volts This is normal It is important to measure voltage when pump is connected to pack Power must remain On 1 Check for an error condition on keypad display If there is one refer to specific section indicated by the error condition Jumpers 2 Also verify that Jumper 3 is set properly for 2 pumps refer to page 10 for more info et ee uw E a r A j 4 A 4 2 3 Verify if Pump 2 or Blower indicator appears on keypad display when you press Pump 2 or Blower key Pump 2 indicator 4 If Pump 2 or Blower
35. ure circulation pump parameter is set correctly depending on your system configuration There must be adequate water in spa for normal use yes _ 0 no Is pump working A when you try to start 2 it from keypad Refer to Pump not Working section yes ce v Is anything limiting WW flow of water into pipes Remove EN anything jr e verify if pressure switch Clear any cable is properly a on connected to pressure water valves 5 itch m m ys lt gt mv Lower Set Point at a and turn pump off a Short two pressure switch Adjust or terminals with a jumper cable Replace Mes Does FLC error condition persist Spa Pack switch 25 SSPA Spa Pack Service M anual FLO Error Condition An FLO error condition indicates a pressure switch problem If system does not detect any pressure when pump is manually or automatically turned on an FLO error condition will occur There must be enough water in the spa for normal operations FLO error condition may occur if spa filter is dirty or if something restricts low of water in piping The heater will automatically shut down when an FLO error condition occurs Power may remain On when the following steps are carried out Make sure circ pump parameter is set correctly depending on your system configuration Fi F jf 1 Verify if pump is working If pump is not working right refer to Pump does not i BN A NL
36. when you press Pump 1key If still not working replace Spa Pack yes WP mv Is Pump 1working in either speed yes 0 m Replace Pump 1 fuse Pump 1still not working yes lt gt m Measure voltage on the board for both speeds Do you get a 240 VAC vn reading or 20 VAC WW for a 20 VAC pump Replace for both speeds Replace Pump 1 Spa Pack 45 SSPA Spa Pack Service Manual o Pump 1 Does Not Work If Pump 1 is not working carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the pump relay With this type of circuit if no pump is connected to an output and relays are open the voltmeter will continue reading around 60 volts This is normal It is important to measure voltage when pump is connected to pack Power must remain On 1 Check for an error condition on la Tt Ifthere is one refer to specific section indicated by the error condition Jumpers 2 Also verify that Jumper 3 is set properly for 1 or 2 pumps refer to page 10 for more info Pump 1 indicator 3 Verify if Pump 1 indicator appears on keypad display when you press Pump 1key 4 5 Pat If Pump 1 indicator does not appear use aspare keypad to verify if keypad is defective If it is replace keypad If not replace Spa Pack If Pump 1 indicator appears when Pump 1key is pressed verify if pu
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