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elliptimill e8/e9 home & commercial service manual
Contents
1. Page 38 54 55 PAGE 68 Faceplate Page 38 Testing COMPONeN tisiccscscssccsssicwavacssasisescsedave eesces Page 44 Flowcharts Brake On olll Page 61 Speed SENSOR E TT T o Page 60 Upper DISpIay oio eoe veia ea ee Page 59 Harness Main upper Page 38 Marine Page 63 HRC Dual Receiver Parts Definition venti Page 38 Testing Page 47 48 49 LVS2 Assembly Instructions ceeeee eee e eene Page 22 RetroFit InstEuctlolns i cedes br doe rho Page 65 66 Pedal Tube Exploded view of parts ee eere Pages 28 33 Parts tees san dosi ines dis Page 38 Rear Step Exploded view of parts eee eere ee Pages 27 33 IC Pages 39 Relay Board LED conlisuralon 56 Parts Dent 39 T stimo 43 Stride Crank Arm Exploded view Of coord Page 28 33 Replacement Removal i deevsaa S uie dau Page 50 Wiring Schematics Elliptimill Wire Schematic eere eeeee Page 62
2. Registration card must Model Serial Date Purchased be mailed within 30 days of purchase in order to CUSTOMER INFORMATION register your warranty None Occupation Address City amp State ZIP Phone Fax Do you understand the owner s manual amp safety precautions outlined Landice will send you a How did you hear about Landice complimentary Landice What factors most influenced your decision to purchase a Landice elliptical T Shirt upon receipt of your registration card FITNESS LEGACY In the event of my death I hereby transfer my rights as stated in the terms and conditions of Landice s Assignable Lifetime Home Elliptical Warranty to Beneficiary Spouse Children list names or Domestic partner PAGE 5 LANDICE Crafting the World s Finest Treadmills 5 Year Club Elliptical Warranty Effective January 1 2008 Landice warrants all CLUB series ellipticals as follows ELLIPTICAL PARTS 5 YEARS All defective parts must be delivered prepaid to Landice where they will be replaced for a period of 5 years This warranty does not cover cosmetic damage damage due to acts of God accident misuse abuse or negligence to the product This warranty is valid only in the United States and Canada SERVICE LABOR 1 YEAR For a period of 1 year the selling dealer will be reimbursed by Landice according to the terms rates and conditions in effect at the time of service A service a
3. BLACK amp WHITE Voltage fluctuation between 4 5M 23M ohms NOTE 1 5 NOTE Fluctuations will get faster Fluctuation will get faster as as you increase the heart you increase heart rate rate PAGE 48 If the CHR Grip is not working properly with a Pulse Simulator or when touching the grips this is what you should see on your meter TABLE C WIRES OHMS RED amp BLACK steady steady steady If you the get readings from TABLE B and the console won t output a heart rate reading then the upper board has failed Heart Rate Receiver Chest Strap Diagnosis 1 There should be a constant 4 5 Vdc 5Vdc across the red amp black wires on the heart rate receiver harness If you measure OVdc across those two points then the upper board 1s bad 2 Ifthe upper board is working properly this 15 what you should see on your voltmeter not touching the grips TABLE A WIRES Vdc OHMS RED amp BLACK RED amp YELLOW 4 3Vdc BLACK amp YELLOW 9 85M ohms If the heart rate receiver is working properly with your pulse simulator or chest strap this 15 what you should see on your voltmeter TABLE B WIRES OHMS RED amp BLACK RED amp YELLOW 4 3 Vdc BLACK amp YELLOW Voltage will fluctuate from Ohms will fluctuate from 6Vdc 1 4Vdc 9 85M ohms 20M ohms Fluctuation gets faster Fluctuation gets faster as you increase your heart you increase your heart rate rate If the
4. Turn knob of pot completely counter clockwise Then slowly turn the knob clockwise and you should measure 1 50 4 6K Q Turn knob pot completely counterclockwise and you should measure 4 6KQ 1 50 Now place meter probes across red and orange Turn the knob of the pot completely clockwise Then slowly turn the knob counterclockwise and you should measure 4 6KQ 1 50 Turn knob pot completely clockwise and you should 1 50 4 6KQ Now place meter probes across yellow and red Total resistance should be 4 6KQ RELAY BOARD The relay board runs on DC voltage The DC voltage is delivered to the relay board from the J1 connector from the power pack If the green 12V LED 1s illuminated then that means the relay board is being powered from the power pack If this LED does not come on then check to make sure AC voltage is coming out of the wall After confirming voltage out of the wall inspect the line cord for any damage If the condition of the line cord 1s fine then check the connections from the power pack to the relay board If the connections are fine then measure DC voltage from the J1 connector Set your voltmeter to DC volts place you red test lead at the back of the J1 connector and your black test lead on any of the phillips head screws that mount the relay board into place You should measure at least 12Vdc If the relay board is receiving DC voltage then it must be replaced SPEED SENSOR The
5. Brake Controller Calibration PAGES 99 6 1 20 Diagnostic Flow Charts O62 Elliptimill Wiring Schematic Pase e E Elliptimill Main Wiring Harness Pase LVS2 Breakdown for Elliptimill PAGE 205 00 sis LVS2 Retrofit Instructions Page 07 Index PAGE 3 How to Use this Manual This manual is designed to help service technicians in the installation maintenance or repair of Landice 8 and E9 model elliptimill s It covers terminology installation tools needed diagnostics removal and replacement of parts warranty forms Service Authorization forms wiring schematics and recommended maintenance We are including an Index to further aid you in quickly finding what you need If you find a problem not covered in this manual please call 1 800 LANDICE to talk to a Landice Service Technician PAGE 4 ZLANDICE Crafting the World s Finest Treadmills Assignable Lifetime Home Elliptical Warranty Landice Inc warrants all HOME ellipticals sold into residential settings ELLIPTICAL FRAME LIFETIME ELLIPTICAL PARTS LIFETIME WEAR ITEMS LIFETIME SERVICE LABOR 1 YEAR To ensure the quality of our service and meet the requirements of this commitment this warranty 15 contingent on the following conditions Failure to meet these conditions without Landice s expressed written consent shall void the factory warranty CONDITIONS All home ellipt
6. START 3 MANUAL PROGRAM START 4 EFFORT PAUSE START 5 1 5 START Pro Trainer 2 1 DISPLAY START 2 EFFORT WEIGHT INPUT START 3 PAUSE START 4 WEIGHT INPUT PAUSE START Diagnostic mode amp Open Loop Configures Metric or English Reboots Resets hours and miles Diagnostic mode amp Open Loop Self Diagnostics Configures Metric or English Reboots Resets hours and miles Diagnostic mode Configures Metric or English Display Software version Reboots PAGE 37 DEFINITION OF PARTS Brake Motor The brake motor controls the resistance level of your work out Brake Motor Cable Attaches to the brake motor and brake wheel This cable increases decreases resistance when the brake motor engages The cable will move internal components inside the brake wheel to adjust your resistance Central Shaft Cover The cover 1s placed over the wheel and crank shaft and is held in by two screws Crank Arm The crank arm attaches to the crank shaft and stride arm assembly This arm corresponds the movement of the stride arm with the crank shaft Isolation bearing Isolates the crack arm from the crank bearing to prevent metal on metal noise Crank bearing The bearing 15 part of the crank assembly The crank side arm attaches to the bearing for stride movement Crank Shaft Assembly The crank shaft allows stride movement The assembly consists of the shaft drive wheel amp drive pulley assembly crank arm pinion pedal rolle
7. e Crafting the World s Finest Treadmills 111 Canfield Avenue Randolph New Jersey 07869 1 800 LANDICE FAX 973 927 0630 ELLIPTIMILL E8 E9 HOME amp COMMERCIAL SERVICE MANUAL Version 3 2 For Technical Service Call 1 800 LANDICE PAGE 2 Service Manual Version Table of Contents SECTION 1 INTRODUCTION AND WTY INFORMATION PAGES e How to use this manual A E Replica WTY Cards amp Policies Service Authorization Claim Form SECTION 2 INSTALLATION Tools needed for repair 09 Safety Instructions lr Kd Electrical Requirements for E Series Elliptimill Pace 22 sete ssec sus Assembly Instructions E Series DCP Assembly Instructions PAGES E Series LVS2 Assembly Instructions SECTION 3 PARTS IDENTIFICATION PAG WEE E Series Elliptimill Dimensions amp Weight Pages 27723 E Series Parts List w Exploded View E Series Control Panels and Features Page Accessing Diagnostic Features on Elliptimill Consoles Definition of Parts SECTION 4 SERVICING LANDICE ELLIPTICALS 40 TE Diagnosing Elliptimill Knock Paces Isolating Noises PAGES 45 49 Testing Components Pagos Removal Replacement of Components Pase LED Configuration for Relay Board Pages
8. 28 EXECUTIVE TRAINER MEMBRANE 82001 CARDIO TRAINER MEMBRANE 82002 PRO TRAINER MEMBRANE RIGHT CONTROL END CAP LEFT CONTROL END CAP SHAFT COVER ASSEMBLY SHAFT COVER ASSEM p d _ E MOVING HANDLE BAR 81010 ASSEMBLY RIGHT MOVING HANDLE BAR ASSEMBLY 8 1009 LEFT STRIDE CRANK ARM ASSEMBLY 81017 RIGHT STRIDE CRANK ARM ASSEMBLY LEFT 81016 RIGHT STRIDE ARM MISC LEFT STRIDE ARM MISC PAGE 28 PAGE 29 61 SIRIDE CRANK ARM ASSEMBLY 81016 RIGHT __ STRIDE CRANK ARM ASSEMBLY LEFT 81017 64 65 STRIDE COVER LF INNER 81021 1 STRIDE COVER LF OUTER 81021 O MOVING HANDLE BAR ASSY LF 8 1009 79 81 LINKAGE CAP ASSEMBLY RIGHT 81022 LINKAGE CAP ASSEMBLY LEFT 81021 PAGE 30 ELLIPTIMILL BED FRAME PAGE 31 ELLIPTIMILL CRANK ASSEMBLY PAGE 32 ELLIPTIMILL UPRIGHT PAGE 33 ElliptiMill Parts Assembly PAGE 34 E SERIES CONTROL PANEL amp FEATURES OXECUMMERIRAINER A EXECUTIVE TRAINERS ARE ON ALL E8 amp E9 MODELS Production Date February 12 2008 Serail s E8 1013 E9 1010 Control Panel Features 8 5 inch computer animated video display Chest Strap and Contact Heart Rate Crossbar 5 Built in programs 5 User defined programs 6 Fitness Tests Balke Firefighter Army Navy USMC amp USAF Electronics Relay board Brake controller Home amp Commercial S
9. EV SZ schematic Page 64 Wire Annes Page 63
10. The current rate is 30 00 per hour and is capped at a maximum of one hour labor and one hour travel per elliptical failure Diagnostic and return trips are not covered If parts were credited out or Invoice was partially paid the claim will be denied Note that set up procedures are not covered by this warranty Set Up Includes Assembly replacing parts due to cosmetic damage or abuse and performing any additional adjustments that may have been upset during shipping The dealer must call for a service authorization number prior to performing any service to verify the elliptical is under labor warranty It is advisable to call Landice from the elliptical location to successfully diagnose the problem This will insure that the correct part will be shipped out the first time Labor claim forms must be submitted within three months from the date service was performed Labor claim forms must be completely filled out and have the Landice Service Authorization number at the top Generally service claims are paid out upon the return of defective parts and or crediting of the warranty invoice If parts are outstanding for a period of more than 90 days previously submitted service claims will be returned unpaid FLOOR MODELS AND DEALERS STOCK If the dealer sells an elliptical to a customer within one year of its purchase from Landice the warranty period will be extended to start from the date of sale to the customer Ifa home ellipticall 15 over 1 year old
11. or t square Drill Fine grit sand paper to remove burr s 1 Take the upright end caps and upper console off of the control panel 2 Measure 1 inch from the left side of the control panel and mark it with a pencil to drill your hole 3 Drill in the center using a 6 32 drill bit Then drill the hole bigger using a 4 inch drill bit 4 Now that you drilled out your access hole for the cable and power wires clean of any burr s from the hole using fine grit sandpaper and run your wires thru 5 After fishing the wires thru the access hole slide them thru the left side upright They will come out thru the u cut out at the bottom of the upright See pictures below 66 6 Next take off the outer left stride cover You will need to drill out holes for the cable amp power connector s Measure 3 inches from the bottom of the stride cover in line with the bottom left hole for the mounting screw and mark it with a pencil to drill your hole Use a 6 32 drill bit as a starter hole Then drill it out using 3 8 s drill bit 7 Now measure 2 inches from the bottom of the stride cover in line with the bottom left hole for the mounting screw and mark it with a pencil to drill your hole Use a 6 32 drill bit as a starter hole Then drill it out using a drill bit Refer to the picture below for steps 6 amp 7 3 5 inches from bottom 2 5 inches 3 8 hole from bottom 2 hole 8 R
12. Phone Contact CUSTOMER INFORMATION Name Address City State Phone Contact TREADMILL INFORMATION Outofbox problem Yes nw ooo CUSTOMER COMPLAINT SERVICES PERFORMED PARTS REPLACED TRAVEL LABOR Travel Time Labor Time TOTAL TIME VALIDATION SIGNATURES Service Rep Signature Customer Signature IN ORDER TO PROCESS THIS CLAIM IN THE LEAST AMOUNT OF TIME SEND THE SERVICE CLAIM WITH THE DEFECTIVE WARRANTY PART DO NOT SUBMIT SERVICE CLAIMS WITHOUT SERVICE AUTHORIZATION NUMBERS PAGE 10 RECOMMENDED TOOLS FOR SERVICING ELLLIPTIMILLS 1 10 17mm Allen Key socket or wrench set 2 10 17mm Wrenches 3 Ratchet amp Extension 4 Vice Grips 5 1 2 or 3 Phillips Head Screwdriver or power bits 6 1 2 or 3 Flat Head Screwdriver or power bits 7 Cordless or Corded Drill 8 Rubber Mallet 9 Diagonal cutters Dykes 10 Wire Stripper 11 Wire Cutters 12 Digital multimeter Analog meters are not recommened PAGE 11 IMPORTANT OPERATING SAFETY INSTRUCTIONS WARNING Failure to observe the following operating instructions can result 1 2 3 4 in serious injury If you are suffering from any illness condition or disability which affects your ability to run walk or exercise do not use this product without consulting your doctor first If you are suffering from any illness condition or disability which affects you
13. These LED s illuminate when DC voltage is being supplied to the brake motor When this LED lights it tells us that the relay has energized and sending DC voltage to the brake motor SPEED yellow The speed LED flashes on and off relative to rotation of the drive pulley when the speed sensor 1s operating properly PAGE 57 Calibration Instructions for Brake Controller Tools Needed Phillips Head Screw Driver Instructions 1 Release the brake cable from the controller To do so pull on the brake cable to give it some slack unwrap it around the white brake controller knob and pop it out of the notch 2 Remove the two black phillip s head bolts that hold the brake controller to the bracket on the machine Take the two screws out for the dc motor that s located at the base of the brake controller Then slide the dc motor out of the assembly 4 ENTER DIAGNOSTIC MODE Press MENU amp START simultaneously ON CT s Press NEXT amp START simultaneously ONPT s Press DISPLAY amp START simultaneously 5 Setthe effort level screen to 20 0 6 Turn the white knob for the pot counterclockwise until the reading in the display reads 20 0 See Fig A 7 Insert the brake cable back into the notch on the white knob wrap it around in a counterclockwise direction from the notch and bolt it back down to the machine See Fig B PAGE 58 NOTE YOU MAY HAVE TO ADJUST THE KNOB ON T
14. housing DO NOT REMOVE the plastic wrap foam that secures the two arms together NOTE There is a difference between right and left L R decals Tip Remove the bearing caps afterwards to avoid accidental upright scratching 8 Place the protective cardboard over the frame as shown in the picture 9 Pick up the upright assembly and walk it into the frame from the rear in as shown in the picture 11 Open hardware bag STEP 2 Commence but do not tighten all the screws with washers on each upright using the smaller allen key 12 per side You will tighten them later 10 Carefully rotate the upright legs into the correct alignment and slip them into their respective black fittings on top of the frame Once in you can remove the protective cardboard and the plastic wrap foam that secures the arms together arrow pointing to it in picture 12 Using the rest of the screws in the the hardware bag STEP 1 discard the protection caps and firmly fasten the moving hand rails using the bigger allen key NOTE There is a difference between right and left L R decals PAGE 17 13 hardware bag OTEP 3 Connect the crank arm to the crank Tighten the top two bolts first then the bottom two DO NOT REMOVE the plastic film It is an isolation dampener that alleviates mechanical stress between joints 15 Use the black screws in the hardware bag STEP
15. it hits both sides then you will have to replace the crank arm d Install stride adjustment cover e Install stride adjustment knob and then set screw 5mm deflection Step b 1s to check the deflection by 5mm If it hits both sides then crank arm 15 bad vat E Figure B PAGE 51 CRANKSHAFT REMOVAL amp REPLACEMENT INSTRUCTIONS Tools Required 10mm Allen Wrench 6mm Allen Wrench 2 5mm Allen Wrench 10mm Socket amp Socket Wrench Phillips Head Screw Driver Rubber Mallet Instructions l 2 Remove the crankshaft covers both sides by removing the two Phillips head screws located on the covers Using a 6mm Allen wrench remove the eight screws that hold both of the crank arms in place on the crankshaft Using a 10mm Allen and socket wrench remove the two main crankshaft bolts located on either side of the crankshaft and remove Using a 2 5mm Allen wrench loosen the two setscrews that hold the retaining collar in place Using your rubber mallet gently tap off and remove the retaining collar from the crankshaft Slide out and remove the crank bearing and the plastic collar from the crankshaft Using your rubber mallet gently tap the rubber rollers downward to remove them from the crank arm Using the 2 5mm Allen wrench loosen the two setscrews that hold the last retaining collar on the crankshaft Using your rubber mallet gently tap off and remove the retaining collar from the c
16. speed sensor can be checked for proper operation by entering DIAG mode see page 36 There is also a yellow SPEED LED soldered to the relay board The LED will flash ON and OFF when you rotate the drive pulley slowly by hand This indicates proper operation of the speed sensor If you do not get this flashing to occur then check for proper speed sensor gap and check connections If this does not help then replace the speed sensor 4 6 PAGE 44 UPPER DISPLAY BOARD The upper board is powered by DC voltage DC voltage 1s supplied from the relay board Confirm the upper display board 15 getting DC voltage delivered to it You can measure across the black and green wires from the upper wire harness If the display board 15 getting the proper DC voltage supplied to it and it does not light then perform a membrane bypass test for ET amp CT Models see page 46 Ifit s a PT then hit the START button manually to see if it turns on FACEPLATE Pro Trainer PT models utilize a faceplate This part has no mechanical or electrical components that can fail However if you press a key and it fails to respond check for proper display board spacing The faceplate 1s designed as a passive panel When the user presses a key pushes thru the faceplate they activate a switch mounted on the upper display board If the display board to faceplate distance 1s too great the display board switch will not be fully activated and result in a dead respo
17. 4 Push the pedals forward and screw on the inside plastic joint covers TIP You must hold the pedal in the forward position in order to get a screw driver in a usable position PAGE 18 14 Open hardware bag STEP 4 Connect the pedal arm to the vertical member Slide the bolt in from the outside and tighten the nut very firmly NOTE There is a difference between right and left pedals L R decals 16 Use the remaining black screws in the hardware bag STEP 4 Fasten the outside plastic joint covers 17 Slide the handrails into the upright fittings Open hardware bag STEP 5 and use the smaller allen key to commence the 2 screws on each rail NOTE There is a difference between right and left rails L R decals 19 Open hardware bag STEP 7 Use the screws that have a sharp point at the end to fasten the plastic bed endcaps Each endcap used 4 screws PAGE 19 18 Use the Tip If remaining bolts in hardware bag sa bottom of the alignment use a long screw driver as a lever at the rail Once you tighten these finish tightening the smaller screws at the top of the rail cn 911708 Once rails are talt LO tight finish get the first tightening the zs upright screws from assembly E Step 12 and the handrail screws from the previous step 20 Feed the upright harness found in membrane box do
18. 9 gt gt 2 20 lc mm II gt gt 6 gt Oy _ c3 29 z S S 103 212 5 99 20 Es S c 2 D 9 xo 5 X x n II 2 C XI 2 EN CO Q CD cel be gt AJ 2 gt 2 5 oN 2 lt 62 T ad 5 5 WY S Uu e 2 xa AR a7 US CI 76 BNA M D 93 PAGE 63 PAGE 64 LVS 25 GENERATION FOR ELLIPTIMILL p T L pe 4 a A x p d 4 X x 22 n e 9 p B mpm L al y uU N 9 gt a 2 2 UA gt 7 2 d 4 2 CS m 2 S os gt 9 JU ae ie NJ E v 7 i 0 LL 22 PAGE 65 LVS2 RETROFIT INSTRUCTIONS TOOLS NEEDED 6 32 drill bit starter bit 3 8 drill bit inch drill bit Tape measure ruler
19. ANUAL EFFORT DISPLAY UJ ENTER OO NNI PAGE 45 46 ELLIPTICAL PT CT ET MEMBRANE BYPASS TEST NOTE 12 17Vdc must be confirmed across the black and green wires at the upper connector on the wire harness to perform this procedure Tools Required Phillips Head Screwdriver Digital Multimeter Jumper wire only if your multimeter doesn t have a continuity setting e Towel or bubble wrap Instructions 1 Pull the console forward of the Velcro seal and then disconnect the membrane ribbon cable 2 Remove all the display board screws holding the upper board to the membrane 3 Pop the upper display board off the membrane panel but leave the wire harness connected to the upper board 4 Lay your towel or bubble wrap inside the control panel frame and lay the upper board face up 5 Set your voltmeter to continuity and touch your two test leads together to make sure they beep Then proceed to follow the steps below to jump out the START amp GND pins which upper board application you re working on FOR ET UPPER BOARDS View of upper board when face up View of upper board when face up ld c Jump out these ins FOR PT UPPER BOARDS you lay upper board on a towel START button is already on it Just press it manually and if it doesn t turn on the upper board 15 bad If it does then it s a mounting issue
20. GE 21 25 hardware bag STEP 9 and use the screws to attach the upright endcaps to the upright 26 Open hardware bag STEP 8 and use the allen key to fasten the rear step of the elliptical 27 Check to make sure that the leveling feet below the step are firmly touching the ground to prevent any rocking 28 Move on to the Caddy reading rack installation The instructions are located in the box with the caddy NOTE The main 4 mounting bolts the Caddy are not 7 16 use 10mm IMPORTANT VERIFY THAT ALL SCREWS ARE TIGHT OR KNOCKING NOISE MAY OCCUR PAGE 22 E SERIES DCP ASSEMBLY INSTRUCTIONS 1 Feed the upright harness found in membrane box down the leg Slide it all the way down until you can grab it at the base of the machine through the access hole TIP Once you grab the harness at the base make sure to clip in the harness at the top of the upright to prevent it from falling down inadvertently 3 Place the membrane in the control panel and connect the two harnesses coming from the contact hand grips to the smaller board located on the far side of the membrane The white connectors can go on either of the two available 3 pin connectors 2 Clip the harness to the 2 harness clips along the frame Once you have secured the harness to the clips connect it to the female connector on the lower electro
21. HE BRAKE CONTROLLER AS WELL AS THE BRAKE CABLE TO GET THE TRUE RESISTANCE HERE S HOW 1 First bring the resistance down from 20 to 1 and make sure the white nylon piece touches the bottom of the green part of the brake system See Fig C If it touches then it s set to effort level 1 2 Then bring it back to effort level 20 and make sure the white nylon piece touches the top of the brake system If so then level 20 is set 3 After this 15 performed check to make sure that there 15 no slack on the brake cable If the cable has some slack then loosen the locking nut and turn the turnbuckle in a clockwise direction to get rid of the slack If the brake cable is too tight then turn the turnbuckle counterclockwise to give it some slack See Fig D Figure A Turn the knob counterclockwis e to set the brake control setting Use the notch to know which direction to turn Figure B Once the brake cable is inserted into the notch on the brake assembly rotate the brake cable ina counter clockwise direction Make sure notch lines up with screw See arrow If not then take out the screw in the center of the knob and reposition it and screw 1t back down Effort Level 1 Effort Level 20 Loosen the locking nut for the turnbuckle To remove slack turn the buckle clockwise To obtain slack turn it counterclockwise PAGE 59 PRESS START MACHINE WONT TURN ON NO LIGHTS THE UPPER DISPLAY C
22. PAGE 47 7 HEART RATE RECEIVER The heart rate receiver runs off of DC voltage supplied from the upper display board The display board will power the receiver by sending 5Vdc across the black and red wires When the heart rate system receives a transmission signal from the chest strap or Contact Heart Rate grips it will send a low DC voltage signal back to the upper board across the yellow and black wires Please refer to the heart rate diagnosis chart below for further info HEART RATE DIAGNOSIS CHR Grips Diagnosis 1 There should be a constant 4 8 5 0Vdc across the red amp black wires on CHR Grip harness If there 1s OVdc then make sure that the upper board 15 powering the h r receiver board Measure across RED amp BLK wires at the UPDB If you measure OVdc then the upper board is bad If the upper board is sending 5Vdc to the receiver but the receiver 15 not sending 5Vdc to the CHR grips then the receiver 15 bad 2 Ifthe CHR Grip s are working properly this is what you should see with your voltmeter not touching the grips TABLE A WIRES OHMS RED amp BLACK RED amp WHITE BLACK amp WHITE 4 85Vdc 1 67M ohms If the CHR Grip is working properly with a Pulse Simulator or when touching the grips this is what you should see on your meter TABLE B WIRES OHMS RED amp BLACK RED amp WHITE Voltage fluctuation between No reading 3 2V 4 6Vdc NOTE Fluctuation will get faster as you increase heart rate
23. astic covers right next to access hole PAGE 25 9 Push the rj 10 Connect the cable and power power cord wires thin wire Turn on the first into the player main cable clip elliptical cord located must also be underneath the connected to control panel verify This will everything prevent them works from bouncing around during usage 26 E SERIES ELLIPTIMILL DIMENSIONS amp WEIGHT DO 46 25 L 40 i P NL NON y z UR 2 FJ 2 D eS 2 lt m V C ElliptiMills Boxed E8 E9 81 x 40 x32 Weight 500 Ibs 81 x 40 x32 Weight 500 Ibs ElliptiMills Unboxed No box or Pallet E8 E9 Weight 450 Ibs Weight 450 LANDICE Crafting the World s Finest Treadmills PAGE 27 111 Canfield Avenue Randolph New Jersey 07869 1 800 LANDICE FAX 973 927 0630 Parts List for ElliptiMill MOTOR COVER ASSEMBLY ROLLMENTUM CLIP PLASTIC COVERS MOTOR COVER SCREWS SHROUD INSIDE RIGHT SHROUD INSIDE LEFT SHROUD OUTSIDE RIGHT SHROUD OUTSIDE LEFT FRAME ENDCAP RIGHT FRAME ENDCAP LEFT 10 12 13 DRIVE PULLEY ASSEMBLY attached to 81034 drive belt DRIVE WHEEL ASSEMBLY 14 14 15 16 17 18 19 20 21 22 24 25 26 2
24. de of the crank arm Spin the bearing that it connects to and see if the noise present Is the noise present YES REPLACE THE CRANK BEARING NO PROCEED TO NEXT STEP 374 Reconnect the bottom part of the crank arm and lift up on the right foot rail Spin the pedal guide on the right side Was the noise present YES REPLACE THE PEDAL GUIDE NO PROCEED TO NEXT STEP PAGE 42 4 Take a long flat head screwdriver and place the flat head end on the right side drive wheel bearing Then hold the handle part of the screwdriver up to your ear and spin the drive wheel using an automotive stethoscope will work as well Did you hear the noise YES REPLACE THE DRIVE WHEEL BEARING NO PROCEED TO THE NEXT STEP Step 1 thru 5 covers all the components on the right side of the machine If the noise 1s not found then follow these steps for the left side If you went through both sides and still can t diagnose the noise then please contact the Landice Technical Service Department 1 800 LANDICE 1 800 526 3423 1 2 3 43 TESTING COMPONENTS BRAKE MOTOR Remove the brake motor from the drive pulley bracket and disconnect the harness Then take out the phillip head screws holding the dc motor in place and pull DC motor out Using a digital multimeter set to ohms place your meter probes inside the clear insulation across the yellow and orange wires You are measuring resistance so you do no need to observe polarity
25. emount the stride cover back onto the elliptimill and make your connections Turn the LVS DVD player on and test it out PAGE 67 INDEX Accessing Diagnostic Features Page 36 36 04 m CER Page 36 Assembly Instructions Assembling Elliptimill ee eee Page 15 21 Page 22 Page 23 25 LVS2 RetroFit Instructions eere Page 65 66 Bearings esti E EdED E RENE Pages 31 37 51 Isolation Bearing 31 Brake Controller Parts DeMMINOM Page 37 civium Page 57 58 Page 61 i oeste Eee utut Page 45 Crank Arm Exploded View of Parts eee Page 29 31 Parts eus eo oue E Page 37 Removal Replacement 2 2 25 Page 50 Drive Belt Parts Denuo onions Page 37 52 53 Drive Pulley Exploded View of Parts eese Page 31 33 Parts cci 37 Drive Wheel Exploded View of Parts esee Page 31 33 Parts DOHnItoli
26. ettings Level 1 20 Effor Levels MPH REV MIN or KMH CARDIO TRAINERS ARE ON ALL E8 amp E9 MODELS Production Date February 12 2008 Serials E8 1005 E9 0102 Control Panel Features LCD Display windows Chest Strap and Contact Heart Rate Crossbar 5 Built in Programs 5 User defined programs 3 Fitness Tests Balke Firefighter amp Army 2 Built in heart rate monitoring programs 2 User defined heart rate monitoring programs Electronics Relay board Brake controller Home amp Commercial Settings Level 1 20 Effor Levels MPH REV MIN KMH PAGE 35 PRO TRAINER FAT BURN l START INTERMEDIATE INTERVALS E w PRO TRAINERS ARE ON ALL 8 amp E9 MODELS Production Date February 13 2008 Serials E8 1008 E9 1023 Control Panel Features LED digit display Chest Strap and Contact Heart Rate Crossbar 5 Built in Programs 2 User defined programs Electronics Relay board Brake controller Home amp Commercial Settings Level 1 20 Effort Levels MPH REV MIN KMH 36 Accessing Features on the ES E9 Elliptimill To access functions turn treadmill off and press and hold first button listed then press next button listed Release ALL buttons at same time to access feature Executive Trainer 2 1 MENU START 2 MAIN MENU go to SETUP Go to UNITS 3 EFFORT PAUSE START 5 MAIN MENU go to SETUP Go to RESET STAT Cardio Trainer 2 1 NEXT START 2 Display amp
27. heart rate receiver is not working properly with your pulse simulator or chest strap this 15 what you should see on your voltmeter PAGE 49 TABLE C WIRES OHMS RED amp BLACK RED amp YELLOW 4 2Vde BLACK amp YELLOW 6Vdc reading will be 9 85M ohms reading will steady be steady If you get the readings from TABLE B and the upper display board still doesn t show a heart rate output then the upper board is bad and needs to be replaced PAGE 50 REMOVAL AND REPLACEMENT OF COMPONENTS CRANK ARM Removal 1 Take the set screw out for the adjustment knob completely out and then remove the adjustment knob by turning it counterclockwise 2 Remove the red handle by turning it counterclockwise 3 Take out all the phillips head screws for the stride adjustment cover See Figure A 4 Remove 4 6 Socket Head Caps screws at the bottom where crank arm meets the crank Screws are on backside Screws for front side Figure A CRANK ARM install 1 Follow the reverse of removal instructions to install new crank arm but don t install the stride adjustment cover 2 set up crank arm a Tighten the red handle at the top of the assembly Then turn the red handle counterclockwise 5 5 turns b Rotate the crank assembly and watch the top of the crank to see if it hits up against the red handle and stride bar See Figure B c If notor little movement then tighten the red handle down and proceed to step d If
28. heck to make sure Is the GREEN LED on 120Vac is coming out the power pack lit of the wall outlet Replace Power Pack YES Is the GREEN 12V Check the connections LED on the relay board at the power pack hit Replace relay board YES Unplug the wire harness for the console and check connections at Replace the wire harness both ends of the harness Is the wire harness in tact YES Perform Membrane Bypass Test on page B Did the upper board light up YES Replace Membrane Panel PAGE 60 DISPLAY LIGHTS UP START USE THE MACHINE BUT THERE IS NO SPEED FEEDBACK IN SPEED WINDOW Adjust sensor 1 Loosen phillips head screw that holds sensor in place Adjust gap to 3 8 of an inch Tighten phillips head screw Take off the cover at the front of the machine and the left outside frame cover Locate the speed sensor at the bottom right hand side of frame by YES the drive wheel Then check the gap of the sensor Is it out of position Unplug the speed sensor from If found on harness end harness and check for loose wires Any found replace the harness If found on sensor end then replace the speed sensor YES Check the main wire harness going to the Spin the drive wheel by hand and check on the relay board to see if the YELLOW SPEED LED flickers dun 1 9 Does the SPEED LED flicker wires found YES Replace
29. icals must be dealer installed within a 60 mile driving radius of the selling dealer s nearest retail store In cases of uncertainty Internet based driving directions will be used to determine mileage e Prepaid postage Warranty Registration Card must be mailed by purchaser within 30 days of purchase e Warranty applies to original owner only except in cases where a spouse child or domestic partner 15 named as a Beneficiary on the Warranty Registration Card within 30 days of initial installation e Floor models and demonstration units over one year old shall carry a 5 year parts only warranty ELLIPTICAL PARTS This warranty does not cover cosmetic damage damage due to acts of God accident misuse abuse improper maintenance or negligence to the product This warranty does cover normal wear and tear Worn or defective parts must be returned to Landice within 30 days of repair for analysis This warranty is valid only in the United States and Canada SERVICE LABOR For a period of I year Landice will reimburse the selling dealer according to the terms rates and conditions in effect at the time of service A service authorization number must be obtained prior to performing service in order to qualify for service reimbursement This service warranty does not cover customer instruction installation setup or adjustments This warranty is valid only in the United States and Canada Home Elliptical Warranty Registration Card
30. ide to side If they are noisy tighten the nut bolt assembly 4 Check the pedal arms Pick up each pedal arm by the pedal about waist high Gently jiggle it side to side If the joint at the other end of the tube circled in red feels sloppy remove the plastic covers and tighten the nut bolt assembly Crank to Crank Arm alignment check Loosen the locking collars circled in red and crank bearing screws circled in green Get on the machine and operate it for about 60 seconds Retighten the locking collars while pushing the bearing assembly together so there are no gaps Finally retighten the cra PAGE 41 ISOLATING NOISES TOOLS NEEDED Automotive stethoscope or long flat head screwdriver 10 17mm allen key and socket set Ratchet Adjustable wrench Phillip s head screwdriver or drill bit Cordless drill Intro Noises can be difficult to diagnose due to the fact that knocking clunking banging or ticking noises resonate throughout the whole machine Follow these steps to pinpoint which component is noisy Diagnostic Steps 1 Determine which side the noise is coming from by using the machine If you can t pinpoint the noise then take off the right side stride amp frame covers Then loosen the red t handle and rotate the machine Did you hear the noise NO REPLACE CRANK ARM YES PROCEED TO NEXT STEP 274 Tighten the red t handle and then disconnect the 4 socket head cap screws at the bottom right si
31. ids us in helping the technician troubleshoot the elliptical Landice welcomes technicians to call us from the field and gives these calls the highest priority This Service Warranty does not cover customer instruction installation setup maintenance or adjustments to the drivebelt Line Cords power cords are also not covered by this warranty as these can only be damaged by misuse or abuse This warranty does not cover cosmetic damage damage due to acts of God accident misuse abuse or negligence of the product The part will be covered in full only if it exhibits evidence of a manufacturing or material defect during the warranty period Please keep mind negligence of the product includes damage inflicted by using the elliptical in an improper fashion PAGE 7 SERVICE REIMBURSEMENT POLICY This is offered to all Landice dealers as well as all authorized Landice service providers Landice covers our ellipticals with a 1 year labor reimbursement policy That means we will pay to fix our ellipticals as long as it s within one year from the date the treadmil was purchased OUR POLICY Landice will reimburse the selling dealer according to our labor rate schedule If you are a service provider for Landice and do not sell our product you have the option of billing us direct or you can bill the dealer that you re providing service for Generally if our capped rate does not cover your labor charge you would bill the selling dealer
32. ket Using a 17mm socket wrench loosen the drive belt tensioning bolt Using 6mm allen socket loosen and remove the drive pulley bolt Using a hammer and a flat head set punch knock out the bearings on either side of the elliptical Using a hammer gently tap both bearing in place on either side of the elliptical Using a fine grit piece of sandpaper clean off any residue left in the hub of the elliptical Apply a little grease on the hub of the elliptical and bearing STEP 10 Using a clamp and two pieces of wood press the bearings back into place NOTE FOLLOW THE STEPS IN REVERSE TO REASSEMBLE THE ELLIPTICAL PLEASE CALL LANDICE TECHNICAL SERVICE 1 800 526 3423 56 LED CONFIGURATIONS RELAY BOARD The relay board is designed with diagnostic LED lights The LED s are color coded according to their specific function Green indicates should always be ON when power is supplied to the elliptical Here is a list of each LED and whit it signifies 12V green The 12V LED illuminates when DC voltage is being supplied to the relay board The power pack takes the AC voltage from the wall converts it to DC voltage and sends it to the relay board BSW amp BSW red These LED s tell you if the upper board is sending a signal to close the relays on the board When the LED lights it tells you that the coil on the relay is being energized MTR amp MTR red
33. king properly or if it has been damaged Call your selling dealer immediately for examination and repair Keep the power cord away from heated surfaces Be sure the line cord has plenty of slack and does not get pinched underneath the elliptical Never drop or insert any object into any opening Be sure no objects are near or underneath the elliptical Do not operate where aerosol spray products are being used or where oxygen is being administered Connect this appliance to a properly grounded dedicated outlet only To disconnect press the OFF button and unplug the unit from the wall outlet GROUNDING INSTRUCTIONS This product must be grounded If it should malfunction or break down grounding provides a path of least resistance for electric current to reduce risk of electrical shock This product 15 equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an outlet that 1s properly installed and grounded in accordance with all local codes and ordinances 120 VOLT ELLIPTIMILLS Ellipticals marked 120 VAC are intended for use in a nominal 120 volt circuit with a grounding plug Make sure the product is connected to an outlet having the same configuration as the plug No adapter should be used with this product PAGE 13 200 250 VOLT ELLIPTIMILLS Ellipticals marked 200 250 VAC are intended for use on a circuit having a nominal rating more than 120V and are factory e
34. nic board 4 Connect the upper harness to the upper board Center the membrane and pitch it back into place so that the velcro mates securely Connect the main power cord to the front cover so you can turn the machine and verify all electrical connections PAGE 23 E SERIES LVS2 ASSEMBLY INSTRUCTIONS 1 After mounting the reading rack Slide the bottom of the tube cables first into the clamp that s mounted on the bottom of the reading rack Align the tube hole with the clamp hole and tighten using the black phillips head screw located in the zip lock bag 3 Grab the cable jack adapter from the zip lock bag containing batteries and connect it to the television cable jack at the top of the television and push them 2 Grab the last black clamp that comes preassembled with the white nylon push on rivets Align the clamp with the predrilled holes on until you hear both sides snap in 4 Connect the cable and power cables from the tube to the television 5 cable and power wires from the bottom of the tube into the left side of the control panel from the underneath 7 Grab the cable and power wires at the base of the upright through the access hole PAGE 24 6 Take the cable and power wires and feed them down the left upright 8 Connect the cable and power wires to their respective counter parts already mounted on the pl
35. nse MEMBRANE PANEL The membrane panel has small micro switches laminated inside that transmit the user s commands into treadmill functions Enter Diagnostic Mode to confirm proper operation of the membrane panel In this test mode you will be able to check each key on the membrane panel by pressing a key What will happen 15 that you will hear an audible beep and also see a numeric code appear in the main display window There 1s a numeric code assigned to each key on the panel except the STOP key For a complete list of these codes see the cart on page If you do not hear a BEEP or see the proper code appear then the key 1s bad and the membrane panel must be replaced The next page will give you a listing of all the button feedback numbers for each machine E8 E9 SERIES BUTTON FEEDBACK Executive Cardio Pro Trainer Trainer Trainer LEFT 1 AGE START TOP LEFT 2 LEFT 3 LEFT 4 BOTTOM PAUSE DISPLAY START PROGRAM RIGHT 1 TOP RIGHT 2 RIGHT 3 RIGHT 4 BOTTOM BACK MENU NEXT START PAUSE EFFORT EFFORT UNITS UNITS AGE WEIGHT EFFORT EFFORT PAUSE DISPLAY WEIGHT INPUT WEIGHT INPUT ENTER PROGRAM m m NEXT UNITS m EFFORT NI N N Wl N 25 UNIT NO ON NI N Bl Wl N VI t BI N NO gt N CC HRC BUTTON M
36. quipped with a specific cord and plug to permit connection to a proper electric circuit Make sure the product 15 connected to an outlet having the same configuration as the plug No adapter should be used with this product If the product must be reconnected for use on a different type of electric circuit qualified service personnel should make the reconnection DANGER Improper connection of the equipment grounding connector can result in a risk of electric shock Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded Do not modify the plug provided with the product If it will not fit in the outlet have a proper outlet installed by a qualified electrician PAGE 14 ELECTRICAL REQUIREMENTS FOR E SERIES ELLIPTIMILL All Ellipticals are automatically rated for 110 or 220 VAC with no external transformer The power supply will know what voltage it s receiving and will bring it to a 12 Vdc supply to power the upper console 110 VAC ELLIPTICAL PLUG HOME amp COMMERCIAL ELECTRICAL REQUIREMENTS 110 VAC 60 Hz 15 AMP DEDICATED CIRCUIT amp GROUND PLUG NEMA 5 15P PLUG RECEPTACLE NEMA 5 15R RECEPTACLE 220 VAC CLUB amp INTERNATIONAL PLUG 220V CLUB amp INTERNATIONAL ELECTRICAL REQUIREMENTS 220VAC 60 Hz 15 AMP DEDICATED CIRCUIT amp GROUND PLUG NEMA 6 15P PLUG RECEPTACLE NEMA 6 15R RECEPTACLE PAGE 15 ASSEMBLY INSTRUCTIONS 1 Cu
37. r ability to run walk or exercise do not use this product without supervision present Failure to do so can result in serious injury should you fall while the machine 15 in motion Failure to leave ample clearance around the elliptical could result 1n the user becoming trapped between the mechanism and a wall resulting in serious injury Allow a minimum clearance of 6 inches on each side of the elliptical Allow a minimum clearance of 1 foot at the rear of the elliptical Be sure to familiarize yourself with the owner manual Look it over carefully Be sure you understand the control panel operation before using the elliptical When using an electrical appliance basic precautions should always be followed Read all instructions before using DANGER Always unplug the elliptical before cleaning or removing any shrouds To reduce the risk of electrical shock in the event of an electrical storm always unplug the elliptical from the electrical outlet after using PAGE 12 IMPORTANT OPERATING SAFETY INSTRUCTIONS 1 WARNING To reduce the risk of electrical shock or injuries to persons An appliance should never be left unattended when plugged in Unplug from outlet when not in use Close supervision 15 necessary when this unit 15 used by or near children or disabled persons Use this elliptical only for its intended use as described in this manual Never operate this elliptical if it has a damaged cord or plug if it is not wor
38. r crank bearings and hardware Crossbar Control Heart Rate C H R Heart contact handgrip will provide the user heart rate reading during use Drive Belt The drive belt will rotate the drive pulley assembly and braking system Drive Pulley Assembly Drive belt attaches to this assembly Also consist of the arm pinion This controls rotation to the crank shaft assembly PAGE 38 Drive Wheel Assembly Attaches to the arm pinion and crank assembly The assembly will run concurrently with the crank shaft This assembly 15 on the opposite side of the drive belt Faceplate This overlay is found on the Pro Trainers models and is screwed onto the Upper Display Board Footpad Cushion for user s feet Harness Main upper Transmit data from the upper board to the relay board HRC Dual Receiver Takes transmission signals from the chest strap or CHR crossbar and converts it to a digital signal to display heart rate info on your upper console Leveling Foot The ElliptiMall will have 6 leveling feet to level the equipment and prevent it from rocking Linkage Cap Assembly These covers are placed over the adjustment knob to protect the parts that adjust the stride length Lower Bracket Cover Assembly The caps cover where the pedal tube and stride are bolted Magnetic Brake Wheel The brake wheel provides mechanical resistance for user s performance The brake wheel uses magnetic force to provide mechanical resistance for level of pe
39. rankshaft REVERSE PROCESS 7 THRU 1 TO INSTALL THE NEW CRANKSHAFT PAGE 52 ELLIPTIMILL DRIVE BELT REMOVAL amp REPLACEMENT INSTRUCTIONS Tools Required 4mm Allen Wrench 6mm Allen Wrench 10mm Allen Wrench amp Socket 14mm Allen Wrench 17mm Allen Wrench amp Socket Using a 10mm allen socket wrench Using a 4mm allen wrench loosen all three loosen and remove the crank arm bolt Allen bolts on the tensioning bracket and slide out the crank arm Remove all three allen bolts and Remove the tensioning bracket Using a 1 mm socket wrench loosen the tensioning bolt PAGE 53 Using a 10mm socket wrench loosen and Using a 6mm allen wrench loosen and remove both 4 75 inch magnetic flywheel remove the duos bolts bracket bolts Using a 14mm socket wrench loosen and Remove the old drive belt and replace it remove the nut and remove the magnetic with the new belt flywheel bracket NOTE FOLLOW THE STEPS IN REVERSE TO REASSEMBLE THE ELLIPTICAL PLEASE CALL LANDICE TECHNICAL SERVICE 1 800 526 3423 FOR FURTHER ASSISTENCE PAGE 54 ELLIPTIMILL BEARING REMOVAL amp REPLACEMENT Tools Required 4mm Allen Wrench 6mm Allen Wrench 10mm Allen Wrench amp Socket 17mm Allen Wrench amp Socket Hammer amp Punch C Clamp Using a 10mm allen socket wrench loosen and Using a 4mm allen wrench loosen all remove the crank arm bolt and slide out the crank three allen bolts on the tensioning arm brac
40. rformance Moving Handlebar Assembly Attaches to the stride arm which allows your arms to move with your stride Pedal Tube This bolts to the end of the stride arm and rides on the pedal roller This part takes the force from the customers stride and in turn moves the crank arm amp shaft to create an elliptical motion PAGE 39 Rear Step This platform 15 located at the rear of the ElliptiMill Relay Board This part powers up the upper board and sends command to the brake motor for resistance Stride Crank Arm Assembly The stride arm gets bolted to a dowell on the upright The moving handrails crank arm and pedal tube attach to this arm The arm is adjustable for user comfort 40 Diagnosing ElliptiMill Knock Cyclical noises described as ticks knocks or clanks are typically caused by an assembly oversight that can easily be adjusted by the customer or a service technician After trying each corrective action listed below operate the ElliptiMill to check if the reported noise has been eliminated 1 Loosen and retighten both stride adjustment knobs and T handles 2 Check all leveling feet They should all be firmly pushing against the ground If you can hand turn any of them turn them down into the floor until they are pushing firmly against the ground Also check to see that all the nuts above the feet are turned tightly up into the frame 3 Check the front wheels by jiggling them s
41. t the strapping and lift the box top and put it to the side to be used as a remote work station 3 Remove upright and place it on top of the big white foam packaging cube 2 Use the box top as a work station to lay out all of the components Open up the main hardware bag so that you can clearly see all the numbered hardware bags NOTE Hardware bag STEP 6 is intentionally not included This hardware comes preinstalled from the factory Tip Keep the cross brace foam tubes on until you install upright to avoid accidental scratching 4 Remove the rest of the components and place them on the box top or near by Remove the base frame from the pallet and place it in the exact spot you plan to use it 5 Check that all the leveling feet 6 are turned all the way up into the frame by tilting the machine and adjusting them as shown Attempt to rock the unit back and forth to check for stability If unstable adjust the feet until it stabilizes 7 Open hardware bag STEP 1 Use the big flat washer lock washer and bolt to fasten the vertical stride adjustment members After firmly tightening cap the tubes with the large black dome finish plugs to conceal the hardware Note Save the remaining black screws in hardware bag STEP 1 You will need them after mounting the upright STEP 12 PAGE 16 6 Slide the vertical stride adjustment members into the upright
42. uthorization number must be obtained by an authorized dealer prior to performing service in order to qualify for service reimbursement This service warranty does not cover customer instruction installation setup or adjustments This warranty is valid only in the United States and Canada Registration card must be mailed within 30 days of purchase in order to register your warranty 5 Year Club Elliptical Warranty Registration Card ModelZ SenadlZ Date Purchased CUSTOMER INFORMATION Facility Landice will send you a Contact complimentary Landice Address T Shirt upon receipt of City amp State ZIP your registration card Phone Fax Do you understand the owner s manual amp safety precautions outlined How did you learn about Landice What factors most influenced your decision to purchase a Landice elliptical DEALER INFORMATION Dealer Name City amp State Price Paid Dealer Comments PAGE 6 LANDICE WARRANTY AND POLICIES The Service Warranty covers installation of parts shown to be defective in material or workmanship The selling dealer is responsible for labor for treadmills needing repairs A Service Authorization SA number must accompany any service reimbursement request Service Authorization numbers are given when the selling dealer or the service technician calls Landice prior to beginning work on the treadmill This allows Landice to verify that the elliptical 15 within the labor warranty and also a
43. when sold to a customer the elliptical will carry 5 year parts warranty and there will be NO labor warranty If a commercial unit is over 1 PAGE 8 year old when sold to customer the elliptical will carry the remainder of the parts warranty from the date of shipment with NO labor warranty PARTS POLICY Our policy requires that all defective parts be returned to Landice All warranty parts will be billed to the dealer at dealer cost Landice will credit this invoice upon receipt of defective parts It 1s the dealer s responsibility to return the defective parts to Landice with a copy of the invoice or packing slip If the defective parts are not returned within 30 days payment of invoice 1s expected in full WARRANTY PART ORDERING When ordering parts under warranty please have the following information available Warranty orders can not be processed without this information 1 Customer s name address and phone number 2 Elliptical serial number 3 Detailed description of failure PURCHASE PART ORDERING serial numbers are recommended to help ensure the correct part 1s shipped Purchased parts are covered by a 90 day replacement part warranty from the date the order shipped PAGE 9 ZJLANDICE Crafting the World s Finest Treadmills 111 Canfield Avenue Randolph New Jersey 07869 1 800 LANDICE FAX 973 927 0630 SERVICE CLAIM FORM SA DEALER INFORMATION Service Dealer Dealer Name Address City
44. wire Replace speed sensor PAGE 61 PRESS START RESISTANCE ERROR DETECTED IN BRAKE CONTROLLER Enter Diagnostic Mode ON PT S DISPLAY amp START ON CT S NEXT amp START ON ET S MENU amp START Does the brake system go up and down Does the effort level increase when you press the effort button YES YES Calibrate the brake Check the harness for loose connections and reset the connections Does the effort change controller See calibration instructions Is button feedback present in the display windows when you press the effort button ON ET S 14 will pop up in LCD window ON CT S 20 will pop up in LCD window ON PT S Z5 will pop up in the LED Replace Membrane Panel window YES Disconnect the 7 pin white connector at the relay board Then press the effort button Does the RED BSW LED light e YES Does the RED MTR LED light up Replace Relay Board Replace the Brake Controller ELLIPTIMILL WIRE SCHEMATIC PAGE 62 ELLIPTIMILL MAIN HARNESS alll oll te gt IC gt 2 uos ea hs 8 gt a l R C ET 1
45. wn the leg Slide it all the way down until you can grab it at the base of the machine through the access hole TIP Once you grab the harness at the base make sure to clip in the harness at the top of the upright to prevent it from falling down inadvertently 21 Clip the harness to the 2 harness clips along the frame Once you have secured the harness to the clips connect it to the female connector on the lower electronic board TIP If installing an LVS install the Caddy reading rack now Then LVS then resume this assembly step 22 23 Place the membrane in the control panel and connect the two harnesses coming from the contact hand grips to the smaller board located on the far side of the membrane The white connectors can go on either of the two available 3 pin connectors PAGE 20 22 Mount the front cover Use the remaining screws in hardware bag STEP 7 to mount the cover NOTE Use the machine screws 4 in the bag with a dull point to fasten the cover to the frame shown in picture Use the remaining sharp point screws 8 to mount the rest of the cover to the silver side COVers 24 Connect the upper harness to _ the upper board Center the membrane and pitch it back into place so that the velcro mates securely Connect the main power cord to the front COVer SO you can turn the machine and verify all electrical connections PA
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