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Network Setup, Jukebox Operation, and Operator Setup Screens

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1. EOM 43 4 2 Genre LOCKOUT tati E 44 4 3 SONG LOCKOUT minia a 45 age ADUM EOCKOU Sta 46 4 5 AFUSC LOCK OUUS i ioco beoe Fo C ed dio Deb SE RR Cao o mabe dated i em le t 47 Playback Management 48 5 1 Queue losa e PP o E E su EE OO 48 5 2 Playlist Man Media ds 49 5 3 PULODIAY a aaticeisnaicsuanec Dub a e N a T TA 50 5 4 Background MUSIC 51 5 5 PRIMARY AUGIO orr H 52 Hardware Set innata 53 6 1 TOUCH SECO SUD oa 53 6 2 Money Mete unan rd 54 6 3 QUAN ZEN SOUND sita 55 GL VOLUME PIesels iii 56 6 5 IR REMO SEUD X M 57 6 6 SS O cM 58 6 7 Paging Microphone Setup iii 59 6 8 ROUter SCEUD seda 60 6 9 Audio MOUE S cct erps toI TR apr Ew FOI CUI Aa 61 750 REDONS is eve ar eaa o 63 7 1 Cash amp Usage RebOFLL suuesecsa pria gi tesa bs vongaatanssaverancd Peska Secus ERA EVEDe SAVE FERES be EE QUE 63 7 2 Music Populari REDO Rana 64 7 3 Collections REPO Esa 65 7 4 MUSIC Loader ReDOD atinada 66 7 5 Genre Classification REDOT airesin aaa r raises 67 8 0 DilagnosStiCS iia 68 8 1 ccs MINNS R T C TEM 68 9 2 Hardware Infortid5lolt iaa da 69 8 3 EVENOU EIO A O ne COM C T ULM TLM SII 70 8 4 NECWOFK TAO Mal mee PER 71 8 5 Credit Device TESIS casses Cauda teresa ara a 72 8 6 Audio Video TESIS peces ve toc n E Ru RER E vr da asc 73 8 7 INDUL OUTBUE Tesi namas 74 8 8 A Cd PEE 75 Section 4 Dial Up Jukebox Management eoe erroe ornare aee nn nnnn un uana uana
2. Touch Search For Songs at the bottom of the screen This will open a search page that allows you to enter song titles on the keyboard Once you start typing the title of a song the search will begin Typing in the complete title will allow the search option to function faster When finished searching the results will appear in the upper section of the screen If the search returns No Results you have either typed the title incorrectly or the song does not exist in the database Touch Select next to the song or songs if there are multiple songs that you wish to block Use the scroll bar to the right of the listed songs to view all of the songs If you have selected a song by mistake you will be able to remove it allow it once you close the search window When you are finished with that particular song search touch Close To add additional songs touch Search For Songs and repeat the steps again Searching the sky Med tex x ies iex ie na en en ee e in ea n cn iini es in SLE Ie asame m OS If you want to unblock any previously blocked songs touch the Allow button next to the artist on the Song Lockouts screen To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 45 Section 3 Operator Screens 4 4 Album Lockouts The Album Lockouts screen allows you to bloc
3. Song Pricing 1 Set Pricing Enable Auto Restore Money Set Music On Demand Credits Enable Set My Song First Price Set Coin Bill Values Set Credit Card Values Free Play Enable Disable Free Play gt Edit Delete Schedule gt Add New Schedule Explicit Lyrics Block Allow Explicit Lyrics Allow on a Schedule 2 Add New Schedule Genre Lockouts Allow All Genres gt Block Genres Select Genres Block Genres on a Schedule gt Add New Schedule Song Lockouts gt Search For Songs gt Allow Blocked Songs Album Lockouts gt Search For Albums gt Allow Blocked Albums Artist Lockouts gt Search For Artists gt Allow Blocked Artists Set Default Screen Language Set Patron Ul Timeout Set Service Mode Timeout Configure Belt Settings Security Set Codewords Messages List of Messages gt Add New Message gt Edit Delete Message Edit Message Message Title Start End Dates gt Add New Schedule gt Edit Delete Schedule Enable Extend Features Enable Extend Code Advanced Administration gt Load Software gt Do Not Disturb gt Automatic Reboot gt Local Music Configuration Restore Factory Defaults Queue Management Set Queue Options Enable Disable Auto Restore Enable Disable Shuffle Normal Plays Enable Disable Shuffle Free Plays Clear Play Queue Playlist Manag
4. The results of the search will be displayed by artist album and song Use the arrows at the bottom of each column to scroll through the results If an Artist from the list is selected that artist s page will display if an album is selected the album will be displayed along with the choice to view All Songs By This Artist if a song is selected the customer will be given the option to play the song Ka QM Toch mx cover to see ts contents ENTERTAINMENT NETWORK Ee Top 40 Een e AMI Spotlight 5 amp MIXTAPE R V The Custom Mixes Page contains special music mixes of artists albums or songs Touch an album cover to see the songs use the arrows to scroll left and right through the list The 1 Credit Plays Page allows customers to browse through all of the albums containing songs costing only one credit The albums are shown in alphabetical order by artist Touch a letter on the alphabet selector bar to jump to that part of the list or use the arrows to the left and right to scroll through albums Touch an album to see the available songs 21822707 21822707 Section 3 Operator Screens Introduction The service mode consists of over 50 operator screens Pressing the SERVICE button on the Rowelink controller displays the Service Mode Main Menu Screen Touch the screen to navigate between screens choose programming options and enter data All settings are preset at the facto
5. nabled 2 000 nabled 2 000 nabled 02 20 nabled 02 20 nabled 02 20 nabled 0 100 Section 3 Operator Screens Enabled 5 01 Disabled 0 000 Disabled 0 000 Disabled 0 000 Configuration This shows the hardware configuration of the jukebox It can be Rock Ola Studio Sound or Basic KID This shows the status and firmware version of the KID Keyboard IR Display module included as part of the computer core IR Remote This shows the status and firmware version of the IR remote receiver Credit Module This shows the status and firmware version of the credit module included as part of the computer core Coin Mech This shows the status and firmware version of the Coin Mech Bill Acceptor This shows the status and firmware version of the Bill Acceptor s Card Reader This shows the status and firmware version of the Credit Card Reader Amp Studio Sound only This shows the status and firmware version of the AV Controller VCU Studio Sound only This shows the status and software version of each of the four possible VCUs To return to the Service Mode Main Menu touch the Back button 21822707 69 Section 3 Operator Screens 8 3 Event Error Logs The Event Error Logs screen provides separate reports notin all software activi and p g ty Thursday December 10 2009 Refresh coin bill credit deposits events as well as any Time level
6. Mode Linkage f Independent Link Aux Autoplay Link Normal Aux Autoplay Lock Autoplay Channel Linkage Ch1 Ch2 Ch3 Ch4 Mode Linkage is used to select how volume is controlled during Normal play Auxiliary play and Autoplay Touch the circle next to one of the options to select it fill it with blue Only one of four options may be chosen Independent allows the volume settings of Autoplay Auxiliary Audio and Normal play to remain independent Linked Aux Autoplay will allow both the Auxiliary Audio and Autoplay volumes to change together Linked Normal Aux Autoplay links all volumes so that when one is changed they are all changed together Lock Autoplay will lock the Autoplay volume so it cannot be changed during Auxiliary Music play or Autoplay Channel Linkage is used to set the output channel behavior of a Rowe AV Controller or a Rowe 4 channel preamplifier Each output channel can be independent or linked in several different ways Touch the drop down menu to display a list of linkages to choose from Touch an option to select it The VCU1 VCU2 VCU3 or VCU4 tabs allow you to enable disable the volume and feature control buttons for each VCU A check mark in any box enables that feature for that specific VCU Select to allow the buttons an a VCU to change volume on specific channels change volume for specific microphones give jukebox credits Add Credits turn on off power Power Reject ca
7. ccccccccecsecsececeseeeeauusueaeauaueueaeaueusenseareenenass 10 Making a SCICCE OM adi aD 10 Section 3 Operator SCreens sssss xia d a RR RR RR ERR RR DT RD R CC RU RR ER RECTA RERO RR 13 IntFOGUCLIOD sid pr co doni rana vacan io 13 Service Screens FlOWCh aTrt ao c e usan a din 14 1 0 Service Mode Main Screen eere eere eene unn anniina 16 1 1 SV SECIS SCC Disa D cases cece A oenmnniautnneeaseaanensaeans 17 1 2 cash Mana metio D Pod EUE 18 1 3 Media EOCKOUES rescatadas 19 1 4 Plavback Management 20 1 5 Hardware Setter exuit ende OU RE e Ex Ca ace aie n dO e wi ons MS UE KEW EE 21 2 0 3 0 4 0 5 0 6 0 1 6 Aseo 22 1 7 DIAGNOSUCS asiste acceda 23 1 8 HICK Scene qu eS iaa 24 1 9 Money Coleco sara 25 System Set Dni 26 2 1 BASIC UD aa 26 2 2 User Interaction 27 2 3 Miss fee RE 28 2 4 oed EET 29 2 5 Enable Extend Features cd aclaran 30 2 6 Advanced ACIMIMISUFAUON asias 31 263 Eoad SOWIE aii 32 2 64 Do Not DIS Disraeli 33 2 5 5 AUTOMIAIC ReDOODU ara 34 2 6 6 Configure Server Broadband eene 35 2 6 7 Local Music Configuration caia aia 36 Cash Management asii 37 3 1 Collecuon Setas aaa 37 3 1 1 Using the Collection Settings Options coccccoccoconociononconononnononcanencanos 38 3 2 credit Management dali 40 3 3 SONO PAC isane EE 41 3 4 missum EI I T E LT 42 Media LOCKOUES iia 43 4 1 mole FIGS T
8. Auxiliary Audio Allows you to enable disable Auxiliary Music or to control when auxiliary music is allowed 20 21822707 Section 3 Operator Screens 1 5 Hardware Setup Touch Hardware Setup to access screens that allow you to set up various internal hardware e g touch screen remote controls router as well as Studio Sound and Rock Ola preamplifier system setup components Diagnostics Quick Schedules Touch Screen Setup Sets the screen refresh rate and allows you to calibrate the touch screen Money Meter Sets the Money Meter divisor and sets whether credit card revenue is added to the meter Equalizer Setup Studio Sound Rock Ola Sets the 5 band equalizer for all four speaker channels Volume Presets Studio Sound Rock Ola Sets normal play Autoplay Background Music and Auxiliary Audio volume levels and provides the option to reset the volume levels on powerup IR Remote Setup Enables disables IR remote control functions VCU Setup optional wired remote control for Studio Sound Rock Ola Configures VCU settings amplifier channel links and remote control functions Paging Mic Setup Studio Sound Rock Ola Provides microphone volume and routing options Router Setup Accesses the router configuration screens Audio Modes Studio Sound Rock Ola Allows selective routing and muting of input and output sources based on the state of the jukebox 21822707 21 Section 3
9. The Event Log also allows you to view Events by specific days To select a different date touch the date at the top of the screen for a drop down menu Touch the day date desired and the log updates automatically To update the Event Log with the latest events touch the Refresh button next to the date display The Error Log tab provides Date and Time of hardware failures the specific Error that occurred the Severity of the error and the Message Items are listed in chronological order with the most recent occurrence listed first Errors listed in this log are errors that will generally put the jukebox Out of Order To return to the Service Mode Main Menu touch the Back button 70 21822707 Section 3 Operator Screens 8 4 Network Information The Network Information screens are used to help troubleshoot and verify a working connection Miedo an Gateway Wan server P Configuration Lan Gateway IP Configuration Tracing route to 192 168 0 1 over a maximum of 30 hops 1 lt 1 ms lt 1 ms lt 1 ms 192 168 0 1 Trace complete Command Finished tracert 192 168 0 1 OMAI N ia Starting Command ping devices amientertainment net Pinging devices amientertainment net 69 25 147 168 with 32 bytes of data Reply from 69 25 147 168 bytes 32 time 49ms TTL 237 Reply from 69 25 147 168 bytes 32 time 32ms TTL 237 Reply from 69 25 147 168 bytes 32 time 32ms TTL 237 Reply from 69 25 147 168 bytes 32 ti
10. hardware failures errors You can switch between INFO Hard Drive ID VKZT543F7RM4AY MAC Address 00 02 68 08 80 70 B these two reports by touching the Event Log tab pos X or Error Log tab at the bottom of the screen 2 2 2 Aaj e S S SS 5 o miim ziz z Server connection status Connected INO Track catalog processing started e Al 3S vl o mi z z Cache Management Attempting to clean 3322 10 MB from disk Downloading delta track catalog from http content amientertainment net released catalogs d430 428 20091210045957 f xml gz e 3 a gt INFO Initialization failed for VCU 4 Initialization failed for VCU 3 Initialization failed for VCU 2 Cache Management Complete Encryption of new song keys started Integrating delta track catalog WARN An error occurred while parsing the delta catalog Falling back to processing a full catalog Downloading full track catalog from http content amientertainment net released catalogs 430 20091210045957 f xml gz Integrating full track catalog INFO Track catalog processing completed successfully Version 430 Encryption of new song keys started Error Log AAR JE EE 10 51 24 AM 10 51 24 AM ele a wi ww wi uy a IE E S gt in in un w oj 3 E gt 53 0 ES elz 2 5 2 On the Event Log tab items are listed in sequential order The arrows to the right of the window provide scrolling access to the list
11. or sunday J monday Timespan to select a start and end time for Autoplay If you select us me weanes ay Timespan you can set up different schedules for Jo different days of the week or multiple start stop ad Start 12 00 am Thursday Friday times per day Touch the box next to Start and use End 12 00 AM the and symbols above the time to change the Saturday time as desired Then touch the circle next to AM or PM to select one and then touch Update to save your changes After setting the start time touch the box next to End and complete the same steps to set the end time Select the days you want your settings to apply to by touching the box next to the escondo day When finished touch Update To set up different start stop times in one day or different schedules for different days of the week touch Add New Schedule to set up a new schedule and repeat the steps above To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 50 21822707 Section 3 Operator Screens 5 4 Background Music The Background Music screen provides the ability to turn on off the Background Music option see Note below set a custom schedule for day s of the week with multiple start stop times per day if desired and select a category of music e E n Disable Background Music Background music i
12. 4 50 96 75 225 75 3 112 88 112 87 Off The Top from Gross Enabled Note When the Off the Top amount is used the calculated amount is always deducted from the Gross total Additionally the number of days in the collection period is shown as Collect Days In this example 10 per Week is prorated over an 11 day period as follows 10 per Week 7 days 1 428 per day 1 428 per day x 11 days 15 71 39 Section 3 Operator Screens 3 2 Credit Management The Credit Management screen provides access to add or clear credits enable disable the auto restoration of credits enable disable remote credits and enable set the credit pool ta Enable Remote Credits ES Enable Credit Pool Auto Restore Credits Grant credits at Grant credits at a Min 0 Max 999 The credits value can be changed by touching the text box under Credits A numeric keypad will pop up Touch Clear to clear the current value and then use the keypad to set the value from 0 to 999 nnn To save your changes touch Update on the keypad aad Auto Restore Credits is enabled by default and shows a check mark in the box This will allow the jukebox to retain any remaining credits when it is turned off Touch the box to remove the check mark and turn this option off Remote Credits gives the location access to free credits that are accessible via the VCU and or the IR Remote Control Touch the check box next to Enable Remo
13. Message gt E 2010 01 04 11 01 06 AM HardwareProtocolmor SoftFatal Rowe Hardware Unable to support Jukebox Operation errors so you are able to recall them if needed EEE A after they have been cleared 6 If possible correct the displayed errors by attending to the specific problem shown in the error log It s possible that the jukebox will clear the error automatically as you fix the problem 7 Once all of the errors are clear exit the Service Mode by touching the Back button Then touch the Exit Service Mode button on the Main Service Mode Screen EventLog Error Log 21822707 81
14. Selected days will have a check in the box next to the day To remove the check touch the check again When finished touch Update To set up different start stop times in one day or different schedules for different days of the week touch Add New Schedule again to set up a new schedule and repeat the steps above To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 52 21822707 Section 3 Operator Screens 6 0 Hardware Setup 6 1 Touch Screen Setup The Touch Screen Setup screen allows you to set the refresh rate on the jukebox display and to calibrate the touch screen 1024x768 16bit hz UT The Screen Refresh Rate affects the video image on the monitor This setting may need to be changed due to various external conditions that can affect the operation and look of the video image If the image exhibits video noise or a jittery picture changing the refresh rate may help improve it To change the refresh rate touch the down arrow at the end of the Screen Refresh Rate text box to display a list of available settings Touch one of the settings to change the refresh rate The screen will immediately change to the selected setting and a pop up box will appear asking if you would like to keep the settings Touch Yes to keep them or No to revert back to the previous setting The screen will automatically revert back
15. normally busy times Cmm Sunday Monday EL Gu mm unm start eee son The jukebox is subject to periodic software updates Although these updates are very infrequent maybe once every two or three months when they do occur the Selection Screen is temporarily unavailable to the customer To minimize this kind of interruption specific times can be set aside where the jukebox will not initiate these actions The schedule can be customized to block up to 14 hours per day The jukebox will then be allowed to perform its required processes during the remaining 10 hours Up to two separate blocks of Do Not Disturb time can be enabled per day To enable either the Lunch or the Night Schedule touch the boxes next to Lunch Schedule or Night Schedule to put a check in the box Touch the text boxes next to Start and End to bring up a pop up box where you can make GE 7 Jam changes using the and symbols above and below the time Select either AM or PM by 5 0 touching the circle next to the one you want After making changes to the time touch Update to 9 n enable your changes or Cancel if you wish to undo your changes a Next touch the boxes to put a check next to the days of the week you want to apply these n settings to If there are any days you do not want included make sure the box next to the day is unchecked Touch the Save button to save your changes and return to the Advanced Administr
16. service For USB thumb drive installation Connect your thumb drive to one of the USB ports on the computer core assembly or to the USB adapter cable if provided For CD ROM installation Load the CD into the CD ROM drive If no files are detected the screen at the right will appear Touch Refresh List to update the list When a disc or USB thumb drive containing software installers is inserted into the jukebox the installers named full update XX cab will appear on this screen The files can then be installed from Device Drivers this screen by touching the Install button next to GenTouchUsb cab the file you wish to install 1GA4764 cab Note The jukebox will display all filenames that MT7126 cab are installable This does not imply that all files Snorer listed are actual software updates Ensure the file you are trying to install is an actual software update file If you want to install drivers touch the Drivers tab at the top of the Load Software screen Because driver installation can negatively affect the jukebox software only install drivers on the advice of customer service To return to the Advanced Administration page touch the Back button Touch the Back button on the Advanced Administration page to return to the Service Mode Main Menu 32 21822707 Section 3 Operator Screens 2 6 4 Do Not Disturb The Do Not Disturb screen is designed to minimize interruptions to the jukebox during
17. Cancel button to undo your changes and exit the screen 62 21822707 Section 3 Operator Screens 7 0 Reports 7 1 Cash amp Usage Report pra The Cash 8 Usage Report screen shows the monetary deposits number of plays and feature LastMonth minutes for weekly monthly and year to date periods Rem Free Credits Used Plays Free Songs Played Local Downloaded Remote Selections Local Downloaded Paid Songs Played Local Downloaded Total Songs Played Features Free Play Time 0 Hours 0 Mins Background Music Time 0 Hours 0 Mins Special Event Time 0 Hours 0 Mins Jukebox Power On Time 0 Hours 0 Mins Network Connection Time 0 Hours 0 Mins Deposits View bills coins credit card collections and free credits used Plays View free songs remotely selected songs paid songs and total songs played with local music and downloaded music noted individually Features View feature play minutes for Free Play Background Music and Special Events The Special Events feature lets the Location put the jukebox on standby and use it as an audio source for an external device i e provides audio for TV s showing sporting events The amount of time the jukebox was powered on and the amount of time it was connected to the network is also shown Period Provides the choice to view report information for any of the following time periods this month week last month week and year to date Simply touch the t
18. New Schedule for a pop up schedule that allows you to set specific days and times for free play You can create multiple schedules if desired allowing you to set up individual settings for different days of the week or multiple start stop times per day Touch the circle next to All Day to turn Free Play on all day or Timespan to select a start and end time for Free Play If you select Timespan you Sunday J monday can set up different schedules for different days of All Da h k rio Mia Mc the week and or set multiple start stop times per aja e O pj day Touch the box next to Start and use the and am Start SS symbols above the time to change the time as in e End 1200 AM desired Touch the circle next to AM or PM to select one and then touch Update to save your changes After setting the start time touch the box next to uae date m End and complete the same steps to set the end time Select the days you want your settings to apply to by touching the box next to the corresponding day When finished touch Update To set up different start stop times in one day or different schedules for different days of the week touch Add New Schedule again and repeat the steps above You can edit or delete existing schedules by touching the Edit or Del button next to the schedule Note The Free Play feature is not free Your invoice will reflect a per hour charge for each hour the jukebox was in Free Pla
19. Operator Screens 1 6 Reports Touch Reports to view screens that display angusge various reports e g cash music collections Cash Management Media Lockouts Quick Schedules Cash amp Usage Report Displays a summary of coins bills credits and play information for selected time periods Music Popularity Report Allows you to view both album and song popularity information Collections Report Displays collection summary information for selected time periods Music Loader Report Allows you to view detailed information about music recently added to the jukebox Genre Classification Report Displays the categories genres of music played on the jukebox 22 21822707 Section 3 Operator Screens 1 7 Diagnostics Touch Diagnostics to access screens providing information about internal devices and the status of the jukebox Media Lockouts Playback Management Hardware Setup Reports Quick Schedules System Information Shows jukebox hard drive software and server setup information Hardware Information Displays the status and version of various hardware components Event Error Logs Allows you to view a software activity Event Log and view clear the hardware Error Log Network Information Displays IP configuration data and provides network connection tests Credit Device Tests Provides a screen for testing bill coin and credit card devices Audio Video Tests
20. Provides tools for testing and adjusting audio and video devices Input Output Tests Provides a screen for testing input and output circuits and the IR remote control Health Status Displays the health status of power supplies along with CPU and cabinet temperatures 21822707 23 Section 3 Operator Screens 1 8 Quick Schedules Touch Quick Schedules for a shortcut to angue schedules that appear in other areas of the Service Mode Cash Management Playback Management Messages Displays the schedule for programming marquee messages Explicit Lyrics Allows you to completely block songs with explicit lyrics or allow them only at certain times Genre Lockouts Allows you to completely block certain music genres or allow them only at certain times Free Play Displays the schedule for programming Free Play Autoplay Displays the schedule for programming Autoplay Background Music Enables disables and allows the scheduling for Background Music Auxiliary Audio Enables disables and allows the scheduling for Auxiliary Audio 24 21822707 Section 3 Operator Screens 1 9 Money Collection The Money Collection screen shows the amount of money from the current collection period the last collection period and the cumulative total for this hard drive The Cumulative Total column Current Period Last Period Cumulative Total can be disabled so it will not be displayed see iod Begi 1 9 2006 6 11 00 A
21. The broadband installer should have left a document describing specific information required to connect to the Internet Service Provider ISP This document may have included a User Name and Password and or several IP addresses An IP address is a number used to identify an address on the Internet This information will be used to program the router The software in the jukebox provides access to the router setup screens so a laptop or other computer is not required for setting up the router There are 2 Dan to setup Ta iad net pes You ond ee bt Web based Internet Connection Setup Wizard o onfigure the ci INTERNET CONNECTION WIZARD If you vp to utilize to use Web based Wizards to assist you in connecting your revel pur Router ig the In onm a S we pe ONIS te wn ENS ettings click on the OF DPI ICI E CI NJ a i JJ En ETa sns e KO ICH a Router Setup Screen Description Be sure the broadband equipment and the router are powered up and the proper status LEDs on all equipment are lit Power up the jukebox The first time you turn on the jukebox with a new hard drive you will see the Local Music Configuration screen and be prompted to choose one of the available lists See the Local Music Configuration section for more information After selecting a local music configuration the User Interface will appear Open the jukebox and press the SERVICE button on the computer core to enter the Service Mode Touch the Hardware Setup button an
22. a button on the IR remote control and the box next to the button will turn orange If a button on the transmitter is pushed without any changes verify that the red LED on the IR receiver is blinking This indicates that the receiver is receiving a valid IR signal from the transmitter To return to the Service Mode Main Menu touch the Back button 74 21822707 Section 3 Operator Screens 8 8 Health Status The Health Status page will display various parameters from the computer core assembly Temperatures Cabinet 31 c ss F To return to the Service Mode Main Menu touch the Back button 21822707 75 21822707 Section 4 Dial Up Jukebox Management Introduction This section will describe how to add music to your dial up digital jukebox using the Internet and a portable USB storage device 77 Section 4 Dial Up Jukebox Management Managing Your Dial Up Jukebox Note To use the following features for dial up connected jukeboxes at least one of your jukeboxes must be connected and configured for a dial up connection Adding Albums Via Download and USB Thumb Drive Note If you are using the download option you can add a maximum of 3 albums at a time Note If you are using a USB thumb drive the size of your drive must be a minimum of 64 MB and no larger than 2 GB Each album you will be downloading is approximately 50 MB in size so about 20 albums could fit on a 1GB USB drive 1 Acc
23. and your modem The outlet is controlled by the computer core assembly so that in the event the Internet connection is lost it can automatically cycle the power off and back on in an effort to allow those devices to re establish the Internet connection This outlet should be used to supply the router and if possible the modem itself This provides the maximum flexibility and capability with respect to keeping your jukebox on line at all times If you decide to power the site s cable DSL modem via this outlet you will need a Liberator or Y Power cord to create an additional power outlet To make such a connection disconnect the routers power supply from its factory position plug the Liberator cord into the outlet and then connect the router and cable DSL modem power cords into the 2 newly created outlets 2 21822707 Section 1 Network The Wireless Router Introduction The D Link Router supplied with your jukebox provides two major functions It is the connecting hub for the network in the location and it distributes the Internet from the modem to the jukebox and other devices The connections between the router and the jukebox and other broadband equipment will be the same for all types of Internet technology The D Link router also includes wireless capability A wireless configuration has been preset into the router before it was installed in the jukebox The preset configuration will allow a Megatouch countertop game machine to
24. fixed amount over a specific time period or as a percentage of the collection e To set a fixed amount touch the circle next to per Touch the text box next to the field and a keypad will pop up Touch the Clear button to clear the current value enter the new value and then touch Update Touch the arrow after per for a drop down menu allowing you to select from the options of Day Week or Year e To set a percentage touch the circle next to Touch the text box next to the field and a keypad will pop up Touch the Clear button to delete the current value then enter the new value and touch Update This will be the percentage used for each collection The phrase Off The Top can also be changed Touch the text box for a pop up keyboard Use the Clear button to clear the current text Change the text using the keyboard and touch Update to save it Checking the Hide Cumulative Totals Column option will cause this column to be hidden on the Money Collection screen Combine Off the Top with AMI Allowance When enabled amounts deducted for AMI Allowance and Off the Top are combined into one amount and displayed as an Off the Top amount Hide Selector Values When enabled the collection screen will not show or include revenue for jukebox music selections made from Remote Selectors countertop game machines Apply Off The Top To Gross When enabled the Off The Top percentage is calculated based on gross c
25. n PR To disable Auxiliary Audio touch the circle to the left of Disable Auxiliary Audio Mode and it turns blue To enable it touch the circle next to Enable Auxiliary Audio Mode and it will turn blue To set the amount of time that needs to pass before Auxiliary Audio will start touch the text box next to Aux Delay Touch Clear on the pop up numeric keypad to clear the current value Use the keypad to enter the delay time in seconds and then touch Update To set up a schedule for Auxiliary Audio touch the Enable Auxiliary Audio Mode on a Schedule button and then touch Add New Schedule at the bottom of the screen This will access a separate screen to set up a customized schedule Touch the circle next to either All Day to allow Auxiliary Audio on all day or Timespan to select a start and end time If you select Timespan you can set up different schedules for different days of the week or multiple start stop times per day Touch the box next to Start and use ps the and symbols above the time to change the ej e Jam Start Em 12 00 am m E e End 12 00 AM i time as desired Then touch the circle next to AM or saturday PM and touch Update to save your changes After e setting the start time touch the box next to End and complete the same steps to set the end time Select pa ka the days you want your settings to apply to by touching the box next to the corresponding day
26. steps To view or edit an existing Playlist touch Edit next to the Playlist s name on Playlist Management screen To delete a Playlist touch Del next to the Playlist s name on Playlist Management screen To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 49 Section 3 Operator Screens 5 3 Autoplay Autoplay allows the jukebox to automatically play music when there is User Interface inactivity during times when there is no customer activity Autoplay will stop when a paid selection is made Disable Autoplay Enable Autoplay every Mins Select Music From Enable Autoplay on a Schedule The Autoplay screen provides options to turn Autoplay on off set up a custom schedule and select what music can be played Disable Autoplay When the button is selected filled with color Autoplay is turned off Enable Autoplay every Mins With this option selected you can choose the time interval for Autoplay the time of customer inactivity before one song will play and if desired select what i ia Touch the box next to Mins for a pop up numeric keypad Touch the Clear button on the keypad to delete the current value and then use the numbers on the keypad to set the number of minutes of inactivity that must occur before Autoplay is activated This delay time has a minimum setting of 15 m
27. to least popular in alphabetical order or by album The available albums are shown in the left column To view the available songs on each album touch one of the albums and the album s songs will be displayed to the right Use the arrows below the album list or below the song list to view more of the albums songs if applicable The Artist Page also gives customers the option to play all of their credits on the songs that are currently displayed by touching the Play All Credits button This option can be selected while All Songs by Popularity All Songs by Alphabetical or any individual album is displayed on the screen 21822707 ENTERTAINMEN Artists Kings Of Leon 5 Songs 2 Albums WU Dropkick Murphys 154 Songs 10 Albums AMI Spotlight Michael Jackson 275 Songs 24 Albums Beastie Boys Custom Mixes 97 Songs 14 Albums Silversun Pickups 1 Credit Plays TE Songs 1 Albums y Lil Wayne 6 bf 78 Songs 9 Albums 7 Citizen Cope 7 E 6 Songs 4 Albums 8 REM 199 Songs 0 Albums o www Ur Oo 36 2 a pA 3 Sou ug J IT Toch song to play it ENTERTAINMENT NETWORK m n AIU Toch an Artist or Song All Music This Jukebox All Music AMI Network Alternative Rock Rap Hip Hop Songs Honestly Matt Pond PA The District Sleeps Service Heads Will Roll Yeah Yeah Yeahs Mama s Room Under The Influence O 5 Return of The Mack Mark Morris
28. to the original setting if you don t select either option Note Some settings may not look any better and some settings will not work very well at all If the screen starts to tear and you cannot see what is there just leave it alone for 10 seconds and the screen will automatically return to the previous setting 21822707 Touch the Calibrate Touch Screen button to launch the touch screen calibration tool Make sure you are viewing the touch screen from the same position a customer would view it during normal use 1 Touch the center of the first target holding your finger on the target for approximately two seconds When you release your finger E another target will appear in a different corner os ag tun 2 Touch the center of the second target for two seconds and upon release the third target will appear 3 Touch the center of the third target and hold it there for two seconds 4 After touching all three targets a confirmation screen will appear Touch the screen in various places to make sure the cursor jumps to your fingertips 5 If the cursor follows your finger accurately touch Yes If it does not touch No and the calibration tool will restart To return to the Service Mode Main Menu touch the Back button Touch different areas on the screen jump to your fingertir BEHEHEBEBEE Align will cancel in 30 seconds cancel now DR o 53 Section 3 Operator Screens 6 2 Money Meter The M
29. was turned off Select a number between 1 and 10 by touching it After entering the time touch Update on the keypad Note Auto restore affects more than just the play queue It can also affect credits money and volume as well if their check boxes are enabled The Auto Restore Play Queue check box is located on the Playback Management gt Queue Management screen The Auto Restore Credits check box is located on the Cash Management gt Credit Management screen The Auto Restore Money check box is located on the Cash Management gt Song Pricing screen The Reset volumes on powerup check box is located on the Hardware Setup gt Volume Presets screen In older versions of software collection settings were also found on this screen They have now been moved to Cash Management gt Collection Settings however for ease of use there is a Collection Settings button to take you directly to the new location For detailed Collection Settings information see Cash Management gt Collection Settings Touch the Save button to save your changes and return to the Service Mode Main Menu Screen Touch the Cancel button to undo your changes and exit the screen 26 21822707 2 2 User Interface The User Interface screen is used to change the look and functionality of the User Interface i e the screens that customers use to select and play music also referred to as the Selection Screen The settings found in
30. All allows the location to reject cancel both the current song and all songs waiting in the current play queue by holding the REJECT button for five seconds Input Select allows the location to select the sound input on a jukebox equipped with Rowe Studio Sound or a Rowe 4 channel preamplifier This option is not available on Rock Ola jukeboxes equipped with a Digital Sybersonic preamplifier To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 57 Section 3 Operator Screens 6 6 VCU Setup The VCU Setup VCU screen allows you to set up volume linking options volume control options and feature control options for a Volume Control Unit VCU The VCU is a wired remote control that can be used with a Rowe Studio Sound System a Rowe 4 channel preamplifier or a Rock Ola Digital Sybersonic preamplifier One of these preamplifiers must be used for this screen to be available The Volume Links tab allows you to set up linking options for a Volume Control Unit VCU The VCU has a volume range from 0 no sound to 63 maximum sound The Step Size value is used to determine how fast the volume changes when the volume is adjusted using a VCU and can be set from 1 9 The larger the number the faster the volume will change However a smaller number allows for more volume level settings Volume Controls Step Size 1
31. Complete read and no write access to all but a few service mode screens To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 29 Section 3 Operator Screens 2 5 Enable Extend Features The Enable Extend Features screen is used to enter specific codes provided by AMI Entertainment to change enable and extend special features available for the jukebox KC EX iw ira icai una nx on cn CN ON ETE E REN BE I BEA ICN A OEM MCS APAN BE N MOTA OEN OIN EN GEN Oe CI CA A eme This screen s primary uses are to enter hard drive trigger codes that allow new hard drives to connect to AMI Entertainment s servers and to enter feature codes that extend the time a jukebox can be operated without connection to the servers This screen will also indicate how many days the jukebox has left before it will go out of service for failure to connect to the servers Contact an AMI Entertainment Customer Service representative for appropriate feature codes Note A feature code is only valid on the day it is generated When a code is accepted a text message will appear indicating you ve entered a valid code If it s not accepted it will indicate that you ve entered an invalid code To return to the Service Mode Main Menu touch the Back button 30 21822707 Section 3 Operator Screens 2 6 Advanced Administration Advanced Administrat
32. Interface Presents several User Interface templates and color choices enables disables song suggestions enables disables language selection for users set the default language and set timers and options for service and UI screens For jukeboxes with 32 LCDs there is also a Belt Settings tab to set up what will be displayed on the midsection of the screen Messages Allows programming and scheduling of marquee messages Security Sets security passwords and enables disables security access for the jukebox Enable Extend Features Provides a method to add remove or extend special features Advanced Administration Provides access to music and software loading Do Not Disturb settings Automatic Reboot settings server configuration the ability to restore factory defaults for all jukebox settings and the ability to configure local music selections 21822707 17 Section 3 Operator Screens 1 2 Cash Management Touch Cash Management to access screens that allow you to change collection settings credit setup song pricing and free play settings Playback Management Collection Settings Allows you to set up operator and location split percentages and to set collection options Credit Management Allows you to manually add delete credits enable Remote Credits and enable and set a daily Credit Pool Song Pricing Provides the ability to configure coin bill and credit card values set special song pricing
33. M Period Begin 1 9 2006 6 11 00 AM Period Begin 10 8 2009 12 03 44 PM Cash Management gt Collection Settings to i ER I E MPa ues enable disable this option ES aS aly an ee 0 00 Credit Card 0 00 0 00 Selectors 0 00 0 00 i Total Deposits 0 00 AMI Allowance AMI Allowance Jukebox 0 00 0 00 Selectors 0 00 0 00 AMI Total 0 00 AMI Total 000 H AMI Total 0 00 Off The Top Off The Top 0 00 Net Collections 0 00 Credit Card Transactions Operator Share 0 00 Operator Share Location Share 0 00 Location Share Collections work in the following manner 1 The AMI Entertainment share is automatically deducted 2 Any Off the Top amount is deducted after the AMI share is taken or off the gross deposits see Cash Management Collection Settings screen to configure this setting 3 The Operator Share and Location Share are calculated on the remaining Net Collections Note the Off the Top phrase can be changed to any phrase you would like to use See the Cash Management gt Collection Settings screen to change the words that are displayed on this screen The AMI Entertainment share cannot be set locally It is sent to the jukebox from the AMI servers However Off the Top and Operator Share amounts may be programmed by the Operator See the Cash Management gt Collection Settings screen for information on how to change these settings Touch Collect Money to perform a collection The num
34. Management Network Information Money Collection Hardware Setup Credit Device Tests Reports Audio Video Tests Input Output Tests Quick Schedules Shutdown Jukebox 1 Tf touching the SERVICE button did not enter you into the Service Mode check the computer core for the following blinking LEDs RS485 RX and RS485 TX If the lights are not blinking make sure the power supply is on If still unresponsive press the ATX reset switch If the LEDs are still not blinking then you may have a faulty computer core that should be replaced 80 21822707 Section 5 Out of Service Error Recovery 3 The Jukebox Event Log will be displayed first Go to Step 4 to view the errors however before Thursday February 4 2010 JRefresh doing so you may wish to review this Event Log me tel Message A AA AAA AA Pure c mec e A AA eng A _ o _ a QP_ Qqe OE AA as it may contain additional information regarding EA A A S Missing image retrieval task started the error that caused the jukebox to go Out of Service 4 Touch the Error Log tab at the bottom of the screen to display the jukebox Error Log neo ampiteralure Ampliter contro ntresponding 11 01 06 AM INFO Amplifier controller not responding during initialization 5 You should see one or more errors listed An example is shown on the screen shot below Before doing anything else write down the Date Time tmr Severity
35. Network Setup Jukebox Operation and Operator Setup ocreens AMI Entertainment Network Inc ada call toll free 1 877 ROC N ROL BH 1 877 762 6765 Outside the U S a g ami nt ne ENTERTAINMENT NETWORK www amientertainment net nd Canada call 616 243 3633 Table of Contents Section INCOW ODM aa 1 TAUFOGUCUION PEORES IT 1 Where to Install the Designated Line and Router 2 lesidasim iino UA 0 R A O 2 Router 2 Router Modem POWe soii 2 The Wireless RoU tesina oi 3 Programming the Wireless Router cccscsssesesenensneneeenensnsnsnsneneaensnscsesneeeeaeeeeseaeanenaeaes 4 Mt OQU CUON TO T UU TU 4 DOSCFEIDEHOTIersislsnectu noua foror ad caca itrad stud vss Di E to up Dia via deca od eiaS ves betd code ids 4 Procedure erinan T LII II IUE 5 Dynamic IP Most cable modem users eee nne nnn nnne 6 Comcast formerly AT amp T Broadband Internet eee mnn 6 Cox and Time Warner Roadrunner eene mener nnns 6 PPPOE PRONTI Ur 7 SC linia 8 Section 2 Using the JUKEDOX siii 9 TAUCFOGUCUIONN rc 9 Operating the JukeD O3X isuasensaVexkUR VE E RM RE CEAVK E RS EKRI ERO KO ERE YE COY EM EUER EERKRE VERUM ME VOV FE 10 Aa HOOD Mer 10 GENT A om MR cocawecpiecataspaaecsaaanaetavetaavadasutauaaneaudumecarngecuacucbunpauveinens 10 Paving to 4se the Syste aii aida 10 USING the SY Ste Mii 10 AMI Entertainment Network Connection
36. Report gt Music Loader Report gt Genre Classification Report Cash amp Usage Report Summary of activity for Cash Credits Plays and Features Diagnostics gt System Information gt Hardware Information gt Event Error Logs gt Network Information gt Credit Device Tests gt Audio Video Tests gt I nput Output Tests gt Health Status Quick Schedules gt Messages gt Explicit Lyrics gt Genre Lockouts gt Free Play gt Autoplay gt Background Music gt Auxiliary Audio Music Popularity Report Album Song Popularity Report Quen Report List of all recorded collections Date Time Bills Coins Credit Selector Share Info Music Loader Report Album Song Loader Report Genre Classification Report Genre Play Count and Percentage Set Equalizers Channel Volume Presets Input Gain Settings ss only Output Gain Settings ss only Set Default Volumes Enable Disable Reset Volumes on powerup IR Remote Setup Enable Disable Add Credits Enable Disable Autoplay Override Enable Disable Pause Set Pause Time Enable Disable Reject Enable Disable Reject All VCU Setup Volume Links Enable Volume Control Channels Enable Feature Control Paging Mic Setup Set Routing Set Channel Volume Router Setup Router Setup Wizard Audio Modes Audio Mode Set Input Select Set Output Muting E
37. Save Settings button and you are ready to go 21822707 7 Section 1 Network Static IP Product Page wer 1310 Hardware Version A1 Firmware Version 1 01 WBR 1310 SETUP ADVANCED TOOLS STATUS SUPPORT INTERNET WIRELESS SETTINGS NETWORK SETTINGS Use this section to configure your Internet Connection type There are several connection types to choose from Static IP DHCP PPPoE PPTP L2TP and BigPond If you are unsure of your connection method please contact your Internet Service Provider Note If using the PPPoE option you will need to remove or disable any PPPoE client software on your computers Don t Save Settings Helpful Hints e When configuring the router to access the Internet be sure to choose the correct Internet Connection Type from the drop down menu If you are unsure of which option to choose please contact your Internet Service Provider ISP e If you are having trouble accessing the Internet through the router double check any settings you have entered on this page and verify them with your ISP if needed INTERNET CONNECTION TYPE Choose the mode to be used by the router to connect to the Internet My Internet Connection is STATIC IP ADDRESS INTERNET CONNECTION TYPE Enter the static address information provided by your Internet Service Provider ISP IP Address Subnet Mask ISP Gateway Address MAC Address assigned by your ISP optional Pr
38. TYPE Choose the mode to be used by the router to connect to the Internet as on Dynamic IP DHCP PPPoE Username Password PPTP Username Password LZTP Username Password BigPond Australia Note There are many different Internet providers and not all required set up information has been presented here Please refer to your provider s installation documents to determine the proper router setup for your installation 21822707 5 Section 1 Network Dynamic IP Most cable modem users Product Page wer 1310 Hardware Version A1 Firmware Version 1 01 WBR 1310 SETUP ADVANCED TOOLS STATUS SUPPORT INTERNET Helpful Hints WIRELESS SETTINGS e When configuring the NETWORK SETTINGS Use this section to configure your Internet Connection type There are several connection types to choose from Static IP DHCP PPPoE PPTP L2TP and BigPond If you are unsure of your connection method please contact your Internet Service Provider Note If using the PPPoE option you will need to remove or disable any PPPoE client software on your computers Don t Save Settings INTERNET CONNECTION TYPE Choose the mode to be used by the router to connect to the Internet My Internet Connection is router to access the Internet be sure to choose the correct Internet Connection Type from the drop down menu If you are unsure of which option to choose please contact your Internet Service Provider ISP e I
39. This screen is only available on a jukebox equipped with a Rowe Studio Sound a Rowe 4 channel preamplifier or a Rock Ola Digital Sybersonic preamplifier Channel 3 Channel 4 Touch and drag a slider up and down to adjust the equalizer setting for any frequency band on a channel The sound output of the amplifier is adjusted as the slide control is moved Change all frequencies independently and adjust for the best sound To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 55 Section 3 Operator Screens 6 4 Volume Presets The Volume Presets screen allows you to set up input and output sound levels in a Rowe AV Controller or a Rowe 4 channel preamplifier and to set the default volumes for Normal Autoplay Background and Auxiliary Audio music This screen also allows you to select to whether the volumes are reset when the jukebox is turned on Min 0 Mass Touch the text box next to each volume option for a pop up a numeric keypad Touch Clear on the keypad to delete the current value and then use the keypad to change the setting to the desired value When finished touch Update to save it or Cancel to return to the default value Bora Note The Input Gain and Output Gain sections of this screen are not available in jukeboxes with a e Rock Ola Digital Sybersonic preamplifier and will not be displayed on this
40. Top percent Operator percent 50 Off The Top from Gross Disabled a 38 Current Period 10 10 2007 2 37 57 PM 7111 2008 11 14 01 AM 3 00 290 00 25 00 318 00 63 60 31 80 222 60 111 30 111 30 Off The Top from Gross Enabled Current Period 10 10 2007 2 37 57 PM 7 11 2008 11 32 41 AM 3 00 290 00 25 00 4 50 322 50 96 75 3 Off The Top from Gross Enabled Current Period 10 10 2007 2 37 57 PM 7 11 2008 11 36 27 AM 3 00 290 00 25 00 95 40 222 60 2 a 111 30 111 30 Off The Top from Gross Enabled 21822707 Current Period 10 10 2007 2 37 57 PM 7 11 2008 11 38 43 AM Combine Off the Top with AMI Allowance Enabled Disabled 3 00 290 00 25 00 4 50 Hide Selector Values Replaced with Music Fees Off the Top percent Operator percent Combine Off the Top with AMI Allowance 322 50 90 30 Programmable Off the Top phrase 3 116 10 116 10 Off The Top from Gross Disabled Current Period 4 20 2009 3 26 59 PM 5 1 2009 6 01 28 PM Disabled Disabled Programmable Off the Default Top phrase 10 per Week 3 00 290 00 25 00 4 50 63 60 0 90 Hide Selector Values Off the Top amount 121 15 121 14 Operator percent Off The Top amount always from Gross 21822707 Section 3 Operator Screens Current Period 10 10 2007 2 37 57 PM 7 11 2008 11 40 10 AM 3 00 290 00 25 00
41. al credits required for music downloaded from the server Touch the text box for the pop up numeric keypad to change the value My Song First has two settings to address activation and cost Touch the check box next to Enabled to add remove the check mark to turn the feature on or off Touch the text box next to Additional Credits for the pop up numeric keypad that allows you to set the number of additional credits required for this feature Credit Card Values are the purchase options presented to a customer when a credit card is swiped through the credit card reader The values are displayed in cents e g 500 for 5 00 enter 1000 for 10 00 The values with the check next to them will be presented to the customer To disable one of the values touch the check to make it disappear Touch the Save button to save your changes Touch the Cancel button to undo your changes and exit the screen 21822707 41 Section 3 Operator Screens 3 4 Free Play The Free Play screen provides the option to turn free play on or off and gives access to a schedule for setting when it s offered on the User Interface Selection Screen Disable Free Play m Enable Free Play on a Schedule Dag Add New Schedule m m To turn Free Play off touch the circle next to Disable Free Play so that the empty circle is filled To turn Free Play on touch the button to the left of Enable Free Play on a Schedule Then touch Add
42. alog box prompting you to install the selected list and save the currently local albums to a new list To install the selected list touch the Install button at the bottom of the dialog box To save the list of currently local albums touch the Yes button you may also select a name for the new list Touch the Delete button to display a dialog box confirming whether to delete the selected list The Delete button is only available for user saved lists Touch the Save button to save your changes Touch the Cancel button to undo your changes and exit the screen 36 21822707 Section 3 Operator Screens 3 0 Cash Management 3 1 Collection Settings The Collection Settings screen allows the operator to configure the display of the Money Collection screen to suit individual situations Off The Top a Hide Cumulative Totals Column Combine Off The Top with AMI Allowance Hide Selectorvalues __ Apply Off The Top to Gross To set the Operator Percent of the cash box collection touch the text box for a pop up numeric keypad Touch Clear to clear the current value then enter a new value and touch Update The Operator gets this share on the Money Collection screen and the Location receives the remaining share after all other charges See the previous Money Collection page for a description of how the money collection event is handled and how these settings affect that collection The Off the Top amount can be set to either a
43. and set the price of credit Free Play Turns Free Play Mode on off and sets the Free Play Schedule 18 21822707 Section 3 Operator Screens 1 3 Media Lockouts Touch Media Lockouts to access screens that allow you to lockout explicit lyrics genres songs albums and artists Cash Management Playback Management Quick Schedules Explicit Lyrics Locks out songs with explicit lyrics either overall or allow them by schedule Genre Lockouts Locks out music genres either overall or allow them by schedule Song Lockouts Locks out of specific songs Album Lockouts Locks out specific albums Artist Lockouts Locks out specific artists 21822707 19 Section 3 Operator Screens 1 4 Playback Management Touch Playback Management to access screens that allow you to configure play queue settings create playlists and enable disable Background Music Autoplay and Auxiliary Audio modes Cash Management Media Lockouts Hardware Setup Reports Diagnostics Quick Schedules Queue Management Sets the play delay play limit consecutive artist limit and automatically restore or clear the play queue Playlist Management Allows you to create song Playlists Autoplay Allows you to turn Autoplay mode on off set up a custom Autoplay schedule and choose the genres or Playlists available for Autoplay Background Music Disables or enables Background Music play on a specific schedule
44. ant to unblock any previously blocked artists touch the Allow button next to the artist on the Artist Lockouts screen To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 47 Section 3 Operator Screens 5 0 Playback Management 5 1 Queue Management The Queue Management screen provides access to restrictive options like artist track limit and maximum song play limit It also contains options for saving and clearing songs in the play queue Auto Restore Play Queue amn Shuffle Normal Plays Shuffle Free Plays Queue Options Play Delay This option sets the delay between the end of one song and the start of the next song in seconds Play Limit This option sets the maximum length of time a song is allowed to play After this time the song will fade out and cancel Consecutive Artist Limit This option restricts how many of one artist s songs can be played back to back After the specified number of songs are played back to back another song from a different artist is chosen from the song queue and played Touch the text box next to any of the Queue Options to for a pop up keypad that allows you to set the m desired numerical value Touch Clear to delete the current value and then use the keypad to enter the new value Touch Update on the keypad to save your changes or Cancel to undo your change
45. ashbox Total Deposits When disabled the Off The Top percentage will be calculated from the net cashbox gross less AMI allowance For a detailed view of how these settings affect the display of the Money Collection screen see the next page Touch the Save button to save your changes Touch the Cancel button to undo your changes and exit the screen 21822707 37 Section 3 Operator Screens 3 1 1 Using the Collection Settings Options The following images show how the Money Collection screen display changes based on setting the options as shown to the left and below the screens Combine Off the Top Disabled Current Period with AMI Allowance Disable 10 10 2007 2 37 57 PM 7 11 2008 11 22 32 AM Hide Selector Values Enabled 3 00 290 00 25 00 Programmable Off the Default 63 60 Top phrase 25 44 228 96 3 Off the Top percent 114 48 Operator percent Off The Top from Gross Disabled Combine Off the Top Enabled Current Period with AMI Allowance nabie 10 10 2007 2 37 57 PM 7 11 2008 11 29 17 AM Hide Selector Values Disabled 3 00 290 00 25 00 4 50 Programmable Off the Default 322 50 Top phrase 90 30 Off the Top percent 116 10 Operator percent Off The Top from Gross Disabled Combine Off the Top Lia Current Period with AMI Allowance nable 10 10 2007 2 37 57 PM 7 11 2008 11 34 50 AM Hide Selector Values Enabled 3 00 290 00 25 00 Punt Off the c ut 89 04 Off the
46. ation page Touch the Cancel button to undo your changes and exit the screen 21822707 33 Section 3 Operator Screens 2 6 5 Automatic Reboot The Automatic Reboot option allows an operator to configure a specific time when the jukebox will automatically reboot Automatically Reboot Tuesday Wednesday The option allows you to select a once daily reboot at a specific time or a once weekly reboot on a specific day at a specific time If the jukebox is powered down on a nightly basis there is no need to schedule an automatic reboot However if the jukebox is powered on all of the time a once a week reboot is recommended To enable the automatic reboot ensure that the check box next to Automatically Reboot At ___ is checked If the check box is unchecked the option will be disabled and the jukebox will not automatically reboot Touch the time text box and use the and symbols above the time to set the time of day for the reboot to occur Then touch the circle next to AM or PM and touch Update to save your changes Select the days you want your settings to apply to by touching the box next to the corresponding day Selected days will have a check in the box next to the day To remove the check touch the check again When finished touch Update E Cael Touch the Save button to save your changes and return to the Advanced Administration page Touch the Cancel button to undo your changes and exit
47. bers in the Current Period column are copied to the Last Period column and added to the Cumulative Total The Current Period column is then cleared To return to the Service Mode Main Menu touch the Back button 21822707 25 Section 3 Operator Screens 2 0 System Setup 2 1 Basic Setup The jukebox name can be changed using the Basic Setup screen This will allow you to quickly locate and manage your jukebox on the AMI Web site JukeBox_Name GMT 05 00 Eastern Time US amp Canada min Looking for the collection settings that were displayed here They have been moved to a new location You can access them in the Main Menu under Cash Management gt Collection Settings or you can click the button below to jump directly to that page Touch the text box under Jukebox Name to display a keyboard Use the keyboard to change the jukebox name Touch Update on the keyboard to set the new name into the text box or Cancel to close the keyboard without changing the name Touch the arrow button to the right of the Time Zone text box for a drop down menu Use the scroll bar to scroll through the list and touch your time zone to select it Touch Sync Time to synchronize the system s time with the server To set the Auto Restore time touch the text box to pop up a keypad used to set the time in hours If the jukebox is off for less than the entered time it will continue to play the songs that were left in the queue when the jukebox
48. button Touch the Cancel button to undo your changes and exit the screen 46 21822707 4 5 Artist Lockouts The Artist Lockouts screen allows you to block specific artists Section 3 Operator Screens Smash Mouth SmshMouh Alew Miley Cyrus MMlyOns Lo Search For Artists Touch Search For Artists at the bottom of the screen This will open a search page with a keyboard that allows you to enter artist titles Once you start typing the title of an artist the search will begin Typing in the complete name will allow the search option to function faster When finished searching the results will appear in the upper section of the screen If the search returns No Results either you have typed the title incorrectly or the artist does not exist in the database Touch Select next to the artist or artists if there are multiple artists that you wish to block to select it Use the scroll bar to the right of the listed artists to scroll through the list If you have selected an artist by mistake you will be able to remove it allow it once you close the search window When you are finished with that particular artist search touch Close To add additional artists touch Search For Artists and repeat the steps again ETT O O Stevie Ray Vaughan And Double Trouble Stevie Ray Vaughan Select ETT on Bem E Stevie Ray Vaughan amp Double Trouble AA Les ie bee Exeo mmmn CH t If you w
49. d then touch Router Setup The screen should look like the figure above If you get a LOGIN screen touch the text box next to User Name type in admin and then touch the Log In button leave the Password field blank If you get a Page Not Found error screen see section 5 of your service manual for troubleshooting suggestions To change a value in the router first touch the text box on the router setup view that is to be changed This sets the focus to that text box Touch keys on the keyboard displayed at the bottom of the screen to enter new data Note For security purposes several of the router configuration pages have been disabled including the Setup Wizard and the HELP page Full access to all router configuration pages is still available by using a laptop computer or other computer device If the router is configured using a different computer and the Administrator password or the default IP address of the router is changed you will no longer be able to use the jukebox software to access and program the router 4 21822707 Procedure Section 1 Network Generally all router setup can be done from just one router setup screen Scroll down the initial router configuration screen and touch the Manual Configure button to display the Internet Connection page Product Page wBR 1310 Hardware Version Al Firmware Version 1 01 WBR 1310 ADVANCED TOOLS STATUS SUPPORT WIRELESS SETTINGS NETWORK SETTINGS Us
50. different schedules for different days of the week and or multiple start stop times per day Touch the box next to Update cancel Start and use the and symbols above the time to change the time as desired Touch the circle next x KA to AM or PM to select one and then touch Update to save your changes After setting the start time touch the box next to End and complete the same steps to set the end time Select which days you want the message to appear by touching the box next to the corresponding day to enable a check in the box To remove the check and disable the day touch the check again When finished touch Update i To set up different start stop times in one day or different schedules for different days of the week touch Add New Schedule again and repeat the steps above You can edit or delete existing schedules by touching the Edit or Del button next to the schedule To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 44 21822707 4 3 Song Lockouts The Song Lockouts screen allows you to block specific songs from being played Life Is A Highway All Star Section 3 Operator Screens By Tom Cochrane On Mad Mad World UfeisAHighway By Tom Cochrane OnMadMadWorld Allow By Smash Mouth On All Star Smash Hits AlSr By Smash Mouth On AlltarSmash Hits Allow Search For Songs
51. drive ID This is automatically detected by the operating system of the jukebox Drive Space MB This is the amount of free space on the hard drive and is automatically detected Software Version The software version is automatically detected based on current software in the jukebox OS Version The operating system version is automatically detected by the software MAC Address This displays the MAC address of the Ethernet adaptor on the motherboard in the computer core assembly Track Catalog Version This displays the current version of the track catalog downloaded from the server Group This is the name of the group the jukebox belongs to used by AMI for software updates Local Date Date information is automatically determined from the Basic Setup screen Local Time Time information is set in the System Setup gt Basic Setup screen under Time Zone Server URL This information is set in the System Setup gt Advanced Administration gt Configure Server screen Agent Name This information is set in the System Setup gt Advanced Administration gt Configure Server screen To return to the Service Mode Main Menu touch the Back button 68 21822707 8 2 Hardware Information The Hardware Information screen shows the status of internal hardware in the jukebox such as VCU Volume Control Units Credit Module KID Keyboard IR Display amplifier IR Remote Card Reader Bill Acceptor s and Coin Mech
52. e report To return to the Service Mode Main Menu touch the Back button 21822707 65 Section 3 Operator Screens 7 4 Music Loader Report The Music Loader Report screen provides EN detailed information about recently loaded music on the jukebox with the ability to select the data by a 1 26 2010 S om specific date 1 ngs D 2 Album s to Add 130777 No Line On The Horizon added successfully 133133 Naked Willie added successfully 2 Song s to Add 2 Tana Mana failed Error downloading media file 3 Village Dance failed Error downloading media file Music Order Tuesday January 26 ings O 3 Album s to Add 130777 No Line On The Horizon added successfully 133133 Naked Willie added successfully 33644 Seal 1st Album added successfully 4 Song s to Add 2 Tana Mana failed Error downloading media file 3 Village Dance failed Error downloading media file 2 Tana Mana failed Error downloading media file 3 Village Dance failed Error downloading media file Choose a Date To view the report by a certain date touch the arrow at the end of the text box under Choose a date for a drop down menu of dates Touch the date desired and the Music Loader Log updates automatically Music Loader Log Provides a breakdown of music orders by album and song and notes both an ID and a name for each item Additionally each individual item indicates if it was added successfull
53. e this section to configure your Internet Connection type There are several connection types to choose from Static IP DHCP PPPoE PPTP L2TP and BigPond If you are unsure of your connection method please contact your Internet Service Provider Note If using the PPPoE option you will need to remove or disable any PPPoE client software on your computers Helpful Hints When configuring the router to access the Internet be sure to choose the correct Internet Connection Type from the drop down menu If you are unsure of which option to choose please Don t Save Settings contact your Internet ng Service Provider ISP If you are having trouble accessing the Internet through the router double check any settings you have entered on this page and verify them with your ISP if needed INTERNET CONNECTION TYPE Choose the mode to be used by the router to connect to the Internet My Internet Connection is Static IP se Router Setup Screen Chances are your configuration will be one of the three primary router setup configurations Static IP Dynamic IP and PPPoE Your specific type of configuration will require different information all of which your Internet installer should have left at the venue after installing the line Touch the arrow to the right of the My Internet Connection is text box to display a list of choices Touch the type of configuration you need for your location INTERNET CONNECTION
54. ement gt Create New Playlist Edit Delete Playlists Load Software Install Refresh List Load Drivers Install Refresh List Do Not Disturb Enable Set Time Set Day Configure Server Automatic Reboot Enable Set Time Set Day Autoplay Enable Disable Autoplay ES gt Select Music From Enable on a Schedule gt Add New Schedule Background Music Disable Background Music Enable on a Schedule Add New Schedule gt Select Music From Auxiliary Audio Enable Disable Auxiliary Audio Set Auxiliary Delay Enable on a Schedule Add New Schedule Configure Server Set Server URL Set Agent Name Broadband Test Connection Dial Up Set Connection Time Day Get Set Phone Number Set Phone Number Prefix Connect Edit Playlist Playlist Name gt Search For Songs 21822707 21822707 Hardware Setup gt Touch Screen Setup gt Money Meter 2Equalizer Setup ss gt Volume Presets ss gt IR Remote Setup gt VCU Setup ss 2Paging Mic Setup ss Router Setup gt Audio Modes ss Touch Screen Setup Screen Refresh Rate Calibrate Touch Screen Money Meter Set Money Meter Divisor Enable Money Meter for Credit Cards Equalizer Setup ss indicates Studio Sound and Rock Ola Reports gt Cash amp Usage Report gt Music Popularity Report gt Collections
55. er the correct Internet Connection Type from Note If using the PPPoE option you will need to remove or disable any PPPoE client software the drop down menu If on your computers you are unsure of which option to choose please Save Settings tings Es Save Se Dont Save se Service Provider ISP e If you are having trouble accessing the Internet INTERNET CONNECTION TYPE ER d uu dd check any settings you Choose the mode to be used by the router to connect to the Internet have entered on this page and verify them with your ISP if needed Enter the information provided by your Internet Service Provider ISP Dynamic PPPoE Static PPPoE User Name Password Retype Password Service Name optional IP Address MAC Address optional Primary DNS Address Secondary DNS Address optional Maximum Idle Time Minutes MTU Connect mode select Always on Manual Connect on demand PPPoE Router Setup Screen Ameritech Bell South Earthlink PacBell Verizon East formerly Bell Atlantic Look on your Internet provider paperwork or call them to find out what the User Name and Password is After you have the User Name and Password go to the Router Setup screen and select the PPPoE from the drop down list Touch the box next to User Name and type in the User Name Touch the box next to Password and type in the password Touch the box next to Retype Password and type in the password again Touch the
56. er Report in Service Mode 78 21822707 21822707 Section 5 Out of Service Error Recovery Introduction This section will guide you through the correct steps in the event that your jukebox goes Out of Service 79 Section 5 Out of Service Error Recovery Out of Service There are a number of reasons why your jukebox could go out of service Most of these are related to hardware Basically anything that would prevent the jukebox from accepting money and playing selections will cause the jukebox to go Out of Service OUT OF SERVICE Other reasons could be business related The jukebox must periodically connect to the AMI server and report usage data If this report is not received in the allotted time the jukebox will go Out of Service Additionally if your AMI account is in arrears your jukebox may be disabled and placed Out of Service Each event is recorded in the jukebox s Error Log Almost all errors are self healing In other words when the error is corrected the event in the Error Log is automatically removed To see specifically what error has taken your jukebox Out of Service follow these steps 1 Open the jukebox and press the SERVICE button on the computer core Enter the password if necessary 2 From the Service Mode Main Menu touch Diagnostics and then touch Event Error Logs System Information Cash Management Hardware Information Media Lockouts Event Error Logs Playback
57. ess the AMI Web site at www amientertainment net and log in using your AMI username and password 2 Using your mouse hover over the Jukeboxes tab at the top of the page and click Manage Music 3 Select your jukebox or jukebox group from the drop down menu next to Managing Music for Note If you select a single jukebox the files you downloaded can only be installed on that specific jukebox If you want to download albums to install on several jukeboxes they must be in a group and you must select that group to add music to 4 Use the options at the top of the page to set up the page the way you want Select the albums you want to download by clicking the box next to the album Click on the page numbers to view all pages of music 5 When finished click on Checkout at the top of the screen 6 Select your delivery method for dial up jukeboxes using the drop down menu Dial up download is best if you have a small number of albums you wish to update less than 10 If you want to update a large number of albums it s more efficient to use a USB thumb drive to carry the files to the jukebox e For automatic download from the Web site to your jukebox via the dial up connection click Dialup download e For download from the Web site to a USB thumb drive click X XX USB download where the Xs represent the size of your USB thumb drive 7 Click Checkout a For Dialup download your selections will begin downloading the next time you
58. esult ENTERTAINMENT NETWORK Top 40 f 0 Search for Artists Albums nz Songs AS Custom Mixes WN 1 Credit Plays a po eee FERRERS SS ISS ekiala aaa H Clear iale i 3 3 Ur Ur Ur Ur pe N ocou ug Symbols Space The Search Page allows customers to search for specific Artists Albums or Songs With more than 650 000 songs to choose from finding the music you want to listen to can take time In an effort to help customers quickly find what they want the Search Page allows a single search to look through all artists albums and songs at once Touch Search to display a keyboard allowing customers to type in any artist album or song title v AIT Toch an album to see its songs ENTERTAINMENT NETWORK Search Taylor Swift Fearless Platinum Edition T1 7 all ENTERTAINMENT NETWORK The AMI Spotlight Page features albums hand picked by the AMI music librarian Touch an album cover to see the songs use the arrows to scroll left and right through the list AIT Toch an album to see its songs I Credit Plays ABCDEFGH I MNOPQRSTUVWX YZ T AM Erter your term then toch result Artists 33 Albums 22 Songs 204 Prince i Prince of Darkness Disc 2 amp 249 Songs 22 Albums Ozzy Osbourne Msi a ad The N P G Top 40 Prines neea Det La Bachata AMI Spotlight TUTTTUPTUMTYTY DILPLLEPEPEHHE es psp ale slrn en ea
59. ext box for the drop down menu listing the period options and then touch the desired period to update the report Notes 1 Credits added using VCU IR Remote or Credit Management screen are counted under Free Credits Used under Deposits 2 Songs played using those Free Credits are counted under Paid Songs Played not Free Songs Played 3 Songs selected during scheduled Free Play mode are counted as Free Songs Played 4 Background Music songs are not counted as either Free Play or Paid Play songs To return to the Service Mode Main Menu touch the Back button 21822707 63 Section 3 Operator Screens 7 2 Music Popularity Report The Music Popularity Report screen provides a EN choice of detailed play count information for both songs and albums on a weekly monthly and yearly Last Month basis Three Seed 2009 12 14 o Silversun Pickups 11 48 AM Era Hia High And Dry 2009 12 14 Radiohead 2 48 PM Jack A 2009 12 14 Beck 8 51 AM The Bends 2009 12 14 Radiohead 2 48 PM Comeback Kid 2009 12 14 Silversun Pickups 11 48AM No Surprises 2009 12 11 Radiohead 1 21PM All the Go Inbetweens 2009 12 14 Silversun Pickups 11 48 AM Melatonin 2009 12 14 Silversun Pickups 11 48AM Begin The Begin 2009 12 15 REM 8 40 AM The Park 2009 12 14 D5 PM Report View song title and artist number of plays and the last played time and date of the song Arrows to the right of the report window allow scrolling through the list of so
60. f you are having trouble accessing the Internet through the router double check any settings you have entered on this page and verify them with your ISP if needed DYNAMIC IP DHCP INTERNET CONNECTION TYPE Use this Internet connection type if your Internet Service Provider ISP didn t provide you with IP Address information and or a username and password Host Name MAC Address gt E Primary DNS Address Secondary DNS Address MTU optional optional Dynamic IP Address Router Setup Screen Note The jukebox screen will only show a small portion of the router setup screen To see the bottom portion of the screen use the scroll bar on the right side of the screen Comcast formerly AT amp T Broadband Internet Look over your Internet paperwork for the Adapter Address or MAC Address and copy it down If you do not find it go back to the Main Menu on the jukebox and touch Diagnostics and then touch System Information Look for the MAC Address and copy down the number The MAC Address will be six two digit numbers where the digits can be 0 9 and A F After you have the address go back to the Router Setup screen choose Dynamic IP Then find MAC Address Touch the first box for the first two digit number Type in the first two digits then touch the next box to type in the next two digits When all six pairs of numbers for the MAC Address have been entered touch the Save Settings button Cox and Time War
61. find and connect to the Internet without any configuration changes to the D Link router a 2 3 Y 5 Front of D Link Router I Power Light A solid light indicates connection to the power supply Status Light A blinking light indicates the router is ready WAN Light A solid light indicates connection on the WAN port connection to the Internet This LED blinks during data transmission 4 WLAN Light A solid light indicates the wireless segment is ready This LED blinks during wireless data transmission 5 Local Network Lights LAN ports 1 4 A solid light indicates a connection to an Ethernet enabled device the jukebox The LED flickers when the corresponding port is sending or receiving data SETS Back of D Link Router Ez Wireless Antenna 2 Local Network Ports 1 4 LAN port sockets CAT5 Ethernet RJ 45 Cable Connect the jukebox to one of these ports 3 WAN port This is where you will connect the Ethernet cable from the cable or DSL modem 4 Power Input Connect one end of the included power adapter into the power port and the other end into a power outlet 5 Hardware Reset Used to restore the router to the D Link factory default settings Note Resetting the router will erase the preset AMI configuration At that point Megatouch countertop games will no longer connect automatically 21822707 3 Section 1 Network Programming the Wireless Router Introduction
62. h the box next to End and complete the same steps to set the end time Select the days you want your settings to apply to by touching the box next to the corresponding day Selected days will have a check in the box next to the day To remove the check touch the check again When finished touch Update Touch the box next to Start and use the and symbols above the time to change the time as 5 To set up different start stop times in one day or different schedules for different days of the week touch Add New Schedule again to set up a new schedule and repeat the steps above Note The Background Music feature is not free Your invoice will reflect a per hour charge for each hour the jukebox was in Background Music mode during the billing period To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 51 Section 3 Operator Screens 5 5 Auxiliary Audio Auxiliary Audio allows other music sources Such as a television audio feed to be played through the jukebox audio system The Auxiliary Audio gt Disable Auniary Audio Mode screen provides the ability to turn on off the Auxiliary Audio option set the delay time for the Enable Auxiliary Audio Mode audio to start and set a custom schedule for day s of the week with multiple start stop times per day if desired MW Th Sa All Day Add New Schedule
63. he option to display a drop down menu of languages Touch a language to select it The Timers tab allows you to set the Patron UI and Service Mode Timeouts The Patron UI Timeout determines the UI reset time which is the number of seconds between the last touch on the UI and the start of the attract clips The Service Mode Timeout determines the time the jukebox will remain in the Service Mode since the last screen touch before automatically switching back to the User Interface User Interface The Belt Settings tab available on jukeboxes with 32 LCDs only allows you to choose display options for the midsection of the monitor between the video attract loop and the jukebox UI Touch the box in front of the each option to turn the option on or off On is represented by a check mark in the box Select multiple options if Look And Feel Belt Settings General m Display New Albums you wish the jukebox to cycle through each of the options Display Spotlight Albums Consecutive Display Items o Flickr Settings Display New Albums displays a random newly added album User Name Display Spotlight Albums displays a random album from the AMI Spotlight category odd m The Consecutive Display Items sets the number of albums which will show before Slideshow Title Slideshow Subtitle switching to another belt feature Flickr Settings This feature allows you to upload your
64. he number of packets sent should equal the number of packets received If the ping test returns host unreachable or other similar error messages there is an issue with the connection The trace route tests the route or network path to either the router if performing a LAN test or to the server if performing a WAN test It is successful if the jukebox reaches the address it attempted to connect to If it is reached the address will be shown in the last line of the test If the trace route test returns the message unable to resolve target system name or other similar error messages there is an issue with the connection Touch the IP Configuration button to display a summary of the IP configuration for the jukebox Use this information to help troubleshoot connections to the local router and the Internet Touch the Stop button to stop any connection tests touch the Clear button to clear the screen of any results To return to the Service Mode Main Menu touch the Back button 21822707 71 Section 3 Operator Screens 8 5 Credit Device Tests The Credit Device Tests screen will allow testing of credit devices without causing the corresponding amounts to be recorded by the jukebox During these tests credit will not be given for the amounts deposited After testing has concluded be sure to remove any coins and bills you may have used for the test As coins bills and credit cards are inserted an ID Va
65. ier for each of the jukebox modes Touch any one of the three or four tabs to see and adjust the configuration for that jukebox mode Jukebox Modes Standby This is the mode when a jukebox is not in any of the other three modes Basically a selection is not playing Auxiliary Audio is not enabled and the paging microphone is not active A aiao mose ty puto noae ccena ty de keyed OutputMuting Audio This is the mode when a selection audio Input Muting Auto Volume Control or video is playing on the jukebox A selection is any song being played from the hard drive whether eevee it is customer selected Autoplay or Background TUN MEET OS The Input Select for Audio mode should always be Input Select Men Tap mapped to the Sound Card Aux Aux Aux Aux Auxiliary Audio This mode is when the jukebox VERUS is not playing an audio or video selection and the Aux Mono Auxiliary Audio mode is enabled When in Auxiliary ii i Audio mode the preamplifier can be configured to Stereo Stereo route an alternate audio source through the jukebox sound system Connect the auxiliary source to one of the other front end inputs e g Stereo A Microphone Rowe AV Controller or Rowe 4 Channel Preamplifier only The preamplifier can be configured to switch the front end input source to any one of the choices or left Unchanged when the microphone is activated keyed The input source will be heard
66. imary DNS Address Secondary DNS Address MTU optional Static IP Router Setup Screen Look on your Internet provider paperwork or call them to find out what the IP Address and Subnet Mask is They may also require you to enter other numbers as shown on this configuration screen After you have this information go to the Router Setup screen and select Static IP from the drop down list Touch the box next to IP Address and type in the IP Address Touch each box and enter the information as received from your broadband provider Touch the Save Settings button and you are ready to go Note There are many different Internet providers and not all required set up information has been presented here Please refer to your provider s installation documents to determine the proper router setup for your installation 8 21822707 21822707 Section 2 Using the Jukebox Introduction The following is a reference guide for the operator to navigate the User Interface UI on the jukebox It is important that the operator feels comfortable with all of the UI features First the operator needs to know how to answer questions about how to use the jukebox Second the operator needs to know what a normal UI looks like in order to troubleshoot and understand when specific features are available or not Section 2 Using the Jukebox Operating the Jukebox Use this reference guide to navigate the jukebox Attract Loo
67. in the background when the paging microphone is active When the microphone is turned off the source is switched back to the previous setting The Microphone state is not available with the Rock Ola preamplifier Configurable Options Input Select This section configures which set of RCA jacks on the preamplifier is used for the audio source in each specific jukebox mode Normally the jukebox audio from the computer core assembly is plugged into the jacks labeled Stereo Mechanism Input Rowe AV controller Main Stereo Rowe 4 channel preamplifier or Main In Rock Ola Digital Sybersonic Each of these jacks is considered the Sound Card input as far as this configuration setup is concerned Stereo A Stereo B or Mono can be used for audio input for Auxiliary Audio Standby and Microphone modes The Microphone Mode tab offers one additional Input Select choice called Unchanged Select this option if the preamplifier is not to change its input audio source whenever a microphone is active keyed 21822707 61 Section 3 Operator Screens Output Routing Ch 1 2 Ch 3 4 not available with Rock Ola preamplifier This section configures how signals in a Rowe AV Controller or 4 Channel Preamplifier are combined and routed to the outputs Stereo Stereo This routes the stereo input as a stereo signal through the preamplifier to the selected output pair in the jukebox mode selected Aux Mono This mode routes the left aux channel input to ou
68. inutes After you have entered the time touch Update on the AkermativeRock keypad 1 Classic Rock If you want to limit the Autoplay music to a specific genre or Playlist comedy touch the text box next to Select Music From for a pop up selection country Bluegrass screen Touch the Genres tab to select a specific genre and then touch the genre to select Electronica Dance and highlight it If you want to select from existing Playlists touch the Playlists tab and Heavy Metal Hard Rock then touch any Playlist Enable Autoplay on a Schedule This option lets you choose to create separate settings for each day and or create a specific timeframe for allowing Autoplay Touch the Enable Autoplay on a Schedule button and then touch Add New Schedule at the bottom of the screen Touch the box next to Mins for a pop up numeric keypad Touch the Clear button on the keypad to delete the current value and then use the numbers on the keypad to set the number of minutes of inactivity that must occur before Autoplay is activated This delay time has a minimum setting of 15 minutes After you have entered the time touch Update on the keypad Touch the text box next to Select Music From for a drop down menu of categories to choose from Touch any category name to select it If you want to select from existing Playlists touch the Playlists tab and then touch any Playlist Touch the circle next to either All Day to turn Autoplay on all day
69. ion is a sub menu page with access and software loading functions as well as server configuration and software update settings Touch any one of the five choices to go to that Service Mode Screen Load Software Allows an operator to load software updates using a portable USB device or a CD ROM drive if your jukebox has a CD ROM drive Do Not Disturb Sets specific times when the jukebox will NOT be interrupted by software updates Automatic Reboot Sets a specific time when the jukebox will automatically reboot Configure Server Provides the ability to configure the jukebox to connect to a music server It also allows you to test the connection to the server If your jukebox is equipped with a modem and configured for a dial up connection this screen will also allow you to enter dial up settings and select a local dial up phone number Local Music Configuration Provides the ability to configure the local albums on the jukebox Touch Restore Factory Defaults to revert all jukebox settings to their factory default state To return to the Service Mode Main Menu touch the Back button 21822707 31 Section 3 Operator Screens 2 6 3 Load Software The Load Software screen provides access to load a new version of software from a USB thumb drive or a CD ROM if your jukebox has a CD ROM drive It also provides access to load drivers though driver installation should only be performed on the recommendation of customer
70. ite Preferably the modem receiver would NOT be installed inside the jukebox Internet Wiring The Internet line can be installed in any of the following e an indoor telephone or utility closet preferably on the same floor as the Jukebox e Closet or office where other sound equipment is located e behind the bar e next to a utility switch box in a back room DO NOT install the line e behind the old jukebox or behind any wall mounted jukebox e in a place where it is extremely difficult to route or replace a cable e in a high traffic area where the Internet cable could be accidentally or maliciously disconnected Router In order to make the installation process as easy and smooth as possible for the Operator a router is included with your jukebox Rowe s full digital jukeboxes are shipped with a D Link wireless router The router can be relocated e next to the designated line e next to other sound equipment in a closet office or behind the bar avoid area where liquids might be spilled e any location close to and between the Jukebox and the Internet connection DO NOT install the router e where customers have access to it e in an area where electronic components could be damaged e far from and or with physical obstacles between it and the jukebox on another floor through doorways with closed doors etc Router Modem Power Each AMI powered jukebox is equipped with a special power outlet designed to supply 120VAC for the router
71. k specific albums Search For Albums Touch Search For Albums at the bottom of the screen This will open a search page with a keyboard that allows you to enter album titles Once you start typing the title of an album the search will begin Typing in the complete title will allow the search option to function faster When finished searching the results will appear in the upper section of the screen If the search returns No Results either you have typed the title incorrectly or the album does not exist in the database Touch Select next to the album or albums if there are multiple albums that you wish to block Use the scroll bar to the right of the listed albums to view all of the albums If you have selected an album by mistake you will be able to remove it allow it once you close the search window When you are finished with that particular album search touch Close To add additional albums touch Search For Albums and repeat the steps again be me E ES ema wies s NN Fame e Stk TT reti E omar ton mera wan aa home 100 Results all i i la al n ni e cn ca aaa bs iex ac je iors en c n2 ir e e rs ex cn ie jew in ew ra uc un E ie ie Exa e o CH E Je m e If you want to unblock any previously blocked albums touch the Allow button next to the artist on the Album Lockouts screen To save your changes and return to the Service Mode Main Menu touch the Save
72. lI Lead Singer ME E 33 MU E NNNECUNND Each of the three microphones in the Rowe Studio Sound AV Controller and the two microphones in the Rowe 4 Channel Preamplifier can be one of two types Karaoke or Paging Touch the button to select the Type for each microphone There is only one microphone input on the Rock Ola Digital EE A Sybersonic preamplifier and this microphone is for paging only Mica When the Rock Ola preamplifier is installed the screen will display only limited options see the image to the right The microphone s can also be routed to specific audio channels A check in any of the boxes in the Routing matrix enables the selected microphone for that channel The Rock Ola preamplifier does not support AuxR or AuxL channels The Microphone Volume During Paging setting is used to set the microphone volume when the selected microphone is active This option is not available with the Rock Ola preamplifier The Audio Volume During Paging setting is used to reduce the audio volume for any song that may be playing when the selected microphone is active If the audio volume is at or below this setting operating the paging microphone will not change the audio level To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 59 Section 3 Operator Screens 6 8 Router Setup The Router Setup screen allo
73. lue and Time will be displayed on the screen Use this information to verify that each device is working properly Note Full credit card numbers will not be displayed only the last five digits will be shown Touch the Clear Results button to clear all values displayed on the screen Note Due to hardware limitations the following behavior will be noticed for each device as follows Coins Enabled coin parameters will be displayed as each coin is deposited Disabled coin parameters will not be displayed however coins will still pass through to the coin box Bills Enabled bill parameters will be displayed as each bill is validated and accepted Disabled if the jukebox has a 6 wire bill acceptor harness installed the bill acceptor will actually be disabled If a 3 wire bill acceptor harness is installed bill parameters will not be displayed but the bill will not be disabled and bills will continue to be accepted by the bill acceptor Cards Enabled card parameters will be displayed as each card is swiped through the reader Disabled the card reader is not physically disabled however card parameters will not be displayed on the screen for each card swipe To return to the Service Mode Main Menu touch the Back button 72 21822707 Section 3 Operator Screens 8 6 Audio Video Tests The Audio Video Tests screen enables testing of EN the selection screen monitor and audio set up Additional options are available fo
74. me 32ms TTL 237 Ping statistics for 69 25 147 168 Packets Sent 4 Received 4 Lost 9 0 loss Approximate round trip times in milli seconds Minimum 32ms Maximum 49ms Average 36ms Command Finished ping devices amientertainment net SSS Starting Command tracert devices amientertainment net Tracing route to devices amientertainment net 69 25 147 168 over a maximum of 30 hops 1 lt 1 ms lt 1 ms lt ims 192 168 0 1 1ms 172 16 4 1 lt i ms 172 16 0 3 1 172 16 0 6 static 76 161 111 1 dsl cavtel net 76 161 111 1 static 98 140 126 S dsl cavtel net 98 140 126 9 ge 2 1 cr02 wrmnpabc cavtel com 66 16 64 70 ae 3 crOl phlapafg cavtel com 76 160 125 5 ae 3 0 cr0l rstnvael cavtel com 76 160 125 14 xe 2 2 2 er01 asbnvaeq cavtel com 76 160 127 10 cri eqix peer wdc005 internap net 206 223 115 129 Touch the LAN Gateway button to test the connection to the local router Touch the WAN Server button to test the connection to the AMI Entertainment server The results of the ping and trace route tests are displayed in the text box Use the arrows to the right of the text box to scroll through the test results if necessary The ping test attempts to contact either the router if performing a LAN test or the AMI Entertainment server if performing a WAN test It is successful if the jukebox reaches the address it attempted to connect to shown by receiving a reply from the address Additionally t
75. nable Disable Auto Volume Auxiliary Audio Mode Set Input Select Set Output Muting Enable Disable Auto Volume Standby Mode Set Input Select Set Output Muting Enable Disable Auto Volume Control Section 3 Operator Screens System Information Jukebox Name Memory Usage Hard Drive ID Hard Drive Free Space Software Version OS Version MAC Address Track Catalog Version Group Name Local Date Local Time Server URL Agent Name Hardware Information Configuration Rowelink Controller Summary Rowelink devices detected and firmware version Event Error Logs Event Log Error Log Network Information LAN Gateway Ping Test Trace Route WAN Server Ping Test Trace Route IP Configuration Credit Device Tests Coins Bills Credit Cards Audio Video Tests Monitor Purity Convergence Color Audio Test Track Off Single Continuous Input Output Tests Rowe Controller Shortcut to Message Screen Shortcut to Explicit Lyrics Screen Shortcut to Genre Lockouts Screen Shortcut to Free Play Screen 3 Shortcut to Autoplay Screen Shortcut to Background Music Screen Shortcut to Auxiliary Audio Screen Output Tests VCU IR Remote Health Status Voltages Temperatures Cooling Fan RPM 15 Section 3 Operator Screens 1 0 Service Mode Main Screen This is the Service Mode Main Menu screen The
76. ncel a song or Reject All to reject cancel all songs Up to four VCUs may be connected Note The Credit Management screen Cash Management Credit Management and the IR Remote Setup screen Hardware Setup gt IR Remote Setup both contain a check box to Enable Remote Credits Add Credits respectively If those are not also checked credits cannot be added from the IR Remote and or VCU even if the Add Credits box is checked on this page The Credit Pool can also be configured on the Credit Management screen to limit the number of free credits available from the IR Remote and VCUs Volume Control Channel 1 Channel 2 Feature Control Add Credits Channel 3 Channel 4 Mic Volume Control Microphone 1 dd Credits TN EN Reject All Microphone 2 Microphone 3 i Lead Singer To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 58 21822707 Section 3 Operator Screens 6 7 Paging Microphone Setup The Paging Mic Setup screen allows you to set up paging microphone options The Rowe Studio Sound AV Controller has three microphone inputs the Rowe 4 channel Preamplifier has two microphone inputs and the Rock Ola preamplifier A 0 ee has one microphone input If none of these preamplifiers are used this screen will not be Mica am Mica Y pm puni m m available Mica mef
77. nd disable the day touch the check again When finished touch Update To add new schedules for the message touch Add New Schedule and complete the same steps above If you are finished scheduling the message touch Save to return to the Messages screen From the Messages screen you can edit Edit or delete Del existing messages and add new messages Add New Message Touch Save to exit the Messages screen and return to the Service Mode Main Menu Screen or Cancel to delete all of your changes and exit the screen 28 21822707 Section 3 Operator Screens 2 4 Security Use this screen to turn security on or off When the Security Enabled check box shows a check mark security is turned on and passwords are required to access Service Mode Screens There are three levels of security available for the Service Mode Level 3 provides the most access allowing both read and write access to all Service Mode Screens The security level must be set to Level 3 to change any of the security level passwords Touch the text box next to the Level 1 2 or 3 Codeword box to change the password Use the keyboard pop up to edit the password Touch Update on the keyboard to save the new password into the text box Selecting Cancel will close the keyboard without changing the password Level 3 Complete read and write access to all service mode screens Level 2 Complete read and limited write access to some service mode functions Level 1
78. ner Roadrunner Look on your Time Warner paperwork or call them to find out what the Domain Name Host Name is After you have the Domain Name go to the Router Setup screen and choose Dynamic IP then find Host Name Touch the text box then type in the Domain Name from your paperwork Touch the Save Settings button Time Warner Note A select few Time Warner register the MAC Address If this is so do the following Go back to the Jukebox Main Menu screen choose Diagnostics then choose System Information Look for the MAC Address and copy down the number The MAC Address will be six two digit numbers where the digits can be 0 9 and A F After you have the MAC Address go back to the Router Setup screen and find MAC Address Touch the first box for the first two digit number Type in the first two digits and then touch the next box to type in the next two digits When all six pairs of numbers for the MAC Address have been entered touch the Save Settings button 6 21822707 Section 1 Network PPPoE Product Page wBR 1310 Hardware Version A1 Firmware Version 1 01 vero WIRELESS SETTINGS A e When configuring the A Use this section to configure your Internet Connection type There are several connection router to access the NETWORK SETTINGS types to choose from Static IP DHCP PPPoE PPTP L2TP and BigPond If you are unsure of Internet be sure to choose your connection method please contact your Internet Service Provid
79. ngs Period Provides a choice of time period for report information from the following options this month week last month week and year to date Touch the text box below Period for a drop down menu of choices and then touch the desired time period to update the report Album Popularity Touch this button to view similar information for albums instead of songs Note To confirm what information song vs album is displayed note the title at the top of the page To return to the Service Mode Main Menu touch the Back button 64 21822707 Section 3 Operator Screens 7 3 Collections Report The Collections Report screen provides a EN breakdown of collections by bills coins remote selectors and credit cards for each collection date Last Month and offers a choice of summaries for weekly ias DT monthly and yearly information 12 14 2009 1 09 PM Coins Credit Selector 12 14 2009 4 05 PM Coins Credit Selector AMI Share Bills Coins Credit Selector Report View collections by separate dates with a breakdown by bills coins credit cards and remote selectors Totals reflect the sum of all dates listed in the report Period Provides an optional time period of report information from the following choices This Month This Week Last Month Last Week Year to Date Touch the text box below Period for a drop down menu of choices then touch the time period desired to update th
80. on cr ie Best Ever Had Drake Stay Illogical Under The Influence O 2c 7 B al ENTERTAINMENT NETWORK Stevie Ray Vaughan And Double Trouble 143 Songs 19 Albums All Songs By Popularity AR All Songs By Alphabetical _ The Real Deal Greatest Hits Vol 1 2006 lt i The Essential Stevie Ray Vaughan And D 2002 Vs The Essential Stevie Bif Ray Vaughan And D 2002 Live At Montreux 1982 M And 1985 Disc 2 zm VV Ut Ur N Sou Look At Little Sister The Essential Stevie Ray Vaugha Willie The Wimp The Essential Stevie Ray Vaugha Texas Flood The Real Deal Greatest Hits Vol 1 Cold Shot The Real Deal Greatest Hits Vol 1 The Sky Is Crying Live The Real Deal Greatest Hits Vol 1 Life By The Dr The Real Deal Greatest Hits Vol 2 Cold Shot Couldn t Stand The Weather Change It Greatest Hits Stevie Ray Vaugha Tin Pan Alley aka Roughest Place In Town The Essential Stevie Ray Vaugha Couldn t Stand The Weather Couldn t Stand The Weather Riviera Paradise In Step Mary Had A Little Lamb The Real Deal Greatest Hits Vol 1 Look At Little Sister Martin Scorsese Presents The Blu The House Is Rockin The Real Deal Greatest Hits Vol 1 Tin Pan Alley aka Roughest Place In Town Couldn t Stand The Weather EX Crossfire HEN alm ENTERTAINMENT NETWORK 11 Section 2 Using the Jukebox 12 ami Enter your term then euch r
81. on the User Interface UI A skin is a variation in color and control shape for a specific template From time to time a software update will contain a new template and or skin The new template may provide new features changed or enhanced features and may add or remove some control buttons 10 21822707 Section 2 Using the Jukebox Customers have five ways to find and select music to play on the User Interface The five options are available on the left side of the User Interface and each is described in detail below The first screen that appears after leaving the attract loop is the Top 40 Screen The Top 40 Page displays the best selling or most frequently played music The first screen displays the top 40 artists and songs on that particular jukebox From this screen customers can browse through the most popular music by Artist Genre or Song To browse through the top 40 artists or top 40 songs use the arrow s at the bottom of that particular column The center column allows customers to select the categories of all of the top 40 music on that jukebox all of the top 40 music on the AMI music network or search the top 40 music by a specific genre Touch a song to play it or touch an artist to display their Artist Page The Artist Page displays all of the available albums and songs for a particular artist From this screen customers can choose to browse the artist s available songs in order of popularity from most
82. oney Meter screen allows you to set a divisor for the optional mechanical money counter installed in the jukebox The divisor is used to determine when the mechanical money meter is advanced and is based on the smallest monetary unit For example If the smallest monetary unit is set to a penny if the divisor is set to 1 the money meter will advance one hundred times for each dollar deposited If the divisor is set to 100 the money meter will advance one time for each dollar deposited Min 0 Max 999 22 Touch the text box under Money Meter Divisor to pop up a numeric keypad Touch Clear to delete the existing value and then use the keypad to enter the desired divisor Touch Update to save your changes or Cancel to return to the previous screen without saving lea If a check mark is in the check box next to Enable Money Meter for Credit Cards the money meter will record credit card revenue If the check box is unchecked credit card revenue is not recorded on the money meter To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 54 21822707 Section 3 Operator Screens 6 3 Equalizer Setup The Equalizer Setup screen provides access to setup sound equalizers for all four channels of a Rowe AV Controller a Rowe 4 Channel Preamplifier or a Rock Ola Digital Sybersonic preamplifier Channel 1 Channel 2
83. own photos to the Flickr Web site and have the jukebox display your images in a slide show format This can be used to display pictures of staff leagues contest winners sponsored teams etc Follow instructions on the site www flickr com and create a photo set for a slide show User Name is the user name you have selected to use for your Flickr account Set Name is the name you chose on Flickr for the particular Flickr photo set group of photos you want to display NOTE You must enter The User and Set Names The boxes next to the User and Set names will display a green check if those Flickr accounts exist or a red X if they cant be found If an X appears make sure you have entered the names correctly Slideshow Title is the title that will display on the jukebox before your slide show begins Slideshow Subtitle is the subtitle that will display on the jukebox under your Title Locations and operators are responsible for setting up and managing their own Flickr account and photos at www flickr com Advertising of any kind is not permitted Touch the Save button to save your changes and return to the Service Mode Main Menu Screen Touch the Cancel button to undo your changes and exit the screen 21822707 27 Section 3 Operator Screens 2 3 Messages The Message screen allows you to write a scrolling EH message which will periodically run across the top iid d MA UL MEN GNE S Hoo 2009 11 06 to A Re A A A o the bot
84. p This moving image file may consist of advertisements promotions and graphic images and appears when no one has touched the touch screen for a few minutes Simply touch the screen to begin using the system The attract loop will automatically disappear Getting Started Touch any part of the screen to begin viewing music selections Paying to Use the System The jukebox pricing appears on the screen Insert bills into the bill acceptor or coins into the coin slot to receive credits Total credits are based on money inserted Credits will appear in the lower left corner of the screen Credits will not accumulate until the amount of money inserted reaches one of the pricing levels displayed in the Pricing list Using the System AMI Entertainment Network Connection There will be periods of time where the jukebox cannot connect to the AMI Entertainment Network This may be due to outages of the location s Internet connection maintenance outages of the AMI Entertainment servers or some other reason Even though the jukebox is not connected to the AMI Entertainment Network music can still be selected and played If the connection to the AMI Entertainment Network is down for whatever reason the User Interface will display a faded color ring around the ami logo in the upper left side of the screen Making a Selection The jukebox software supports multiple templates and skins A template is the actual layout of the images and control buttons
85. r jukebox calls in You are now finished the process To check the status of your download see the note below b For USB download you will be notified by e mail when your update is ready You can then download the update yourself and copy it to a USB drive Continue with the steps below to install your downloaded music Saving Music from the E Mail to Your USB Thumb Drive 8 Connect your USB Thumb Drive to the USB port on your computer 9 Click the first link that appears in your e mail and select Save The Save As dialog box is displayed 10 Select to save the file to your thumb drive and then click Save 11 Complete steps 2 and 3 for each link that appears in your e mail 12 When all the files listed have been downloaded to your thumb drive safely remove it and take it to your jukebox Loading Music on the Jukebox 13 Connect your thumb drive to one of the USB ports on the computer core assembly or to the USB adapter cable if provided 14 The music will automatically load 15 When the music has finished loading a message will appear on screen indicating that you can safely remove the thumb drive 16 Remove the thumb drive Note Music on the USB thumb drive is encrypted and targeted for a specific jukebox or group of jukeboxes If you attempt to load music from the USB thumb drive to a different jukebox the music will not load You can check the results of the music loading operation by checking Reports gt Music Load
86. r setting up and testing an external video monitor if external video cuni lot is installed a Single Play pi Continuous Play Monitor Tests Touch one of the three buttons to send test patterns to the touch screen Purity This test will display 4 different screen images one at a time Each screen image is a solid color red green blue and white Touch the Next button in the middle of the screen to advance to the next screen image Touch Exit to return to the test screen Convergence This test will display 4 different screen images that allow a technician to adjust the convergence setting on the monitor Touch the Next button in the middle of the screen to advance to the next screen image Touch Exit to return to the test screen Color Bars This test will display 2 different screen images of color bars Touch the Next button in the middle of the screen to advance to the next screen image Touch Exit to return to the test screen Audio Test Track Touch one of the Audio Test Track buttons to start the audio test Off Touch this button to stop an audio test in progress Single Play Touch this button to play a diagnostic test track with right left channel separation examples in phase out of phase examples and a frequency sweep example Continuously Play Touch this button to play the audio test track continuously When this button is activated and the Studio Sound system is installed in the jukebox a test screen
87. re are 6 general categories of service mode functions and a shortcut to all the schedules that can be set up in other service mode screens Touch any of the 6 general category buttons and a list of options will appear in the options box Once xn Te Gu you select a general category that category button Media Lockouts highlights and displays the available options in the options box Touch any option in the options box to go to that screen Hardware Setup Reports Playback Management Touch any option Diagnostics Quick Schedules Touch Language to display and choose one of the available language translations for the Service Mode screens Touch Help to display help text for the screen Help Screens are available throughout the Service Mode Screens Touch Money Collection to go directly to the Money Collection screen Touch Exit Service Mode to return to the User Mode Touch Shutdown Jukebox to shutdown the software the computer operating system and the computer core assembly A pop up confirmation box is displayed when Shutdown Jukebox is selected in order to avoid inadvertent exits 16 21822707 Section 3 Operator Screens 1 1 System Setup Touch System Setup to access screens that allow you to configure basic jukebox settings Media Lockouts Playback Management Hardware Setup Quick Schedules Basic Setup Provides the ability to enter a Jukebox Name change the Time Zone and set the Auto Restore time User
88. ree credit s will be made available Unused credits are not carried over to the next time period Touch the Save button to save your changes Touch the Cancel button to undo your changes and exit the screen 40 21822707 Section 3 Operator Screens 3 3 Song Pricing The Song Pricing screen allows you to set coin bill and credit card values pricing credits per level and Music On Demand and My Song First premium P dng tsi v feature pricing m Auto Restore Money Touch the arrow button to the right of Pricing for a drop down box of specific pricing options Touch any one of the listed options to select The Coin Bill Values table sets the number of coin and bill denominations the jukebox accepts Touch either text box for Coin Count and Bill Count separately to enter the number using the pop up numeric keypad Then fill in each non grayed out text box using the same method Enter the necessary values for each coin and bill Ensure that programmed coin values match the coin switch input used for that coin value Coin values are not necessarily in order from lowest to highest The values should be entered in cents e g enter 25 for 25 enter 100 for 1 00 Auto Restore Money is enabled by default and shows a check mark in the box This will allow the jukebox to retain any remaining money when it is turned off To disable the function simply touch the box to remove the check mark Music On Demand sets the addition
89. ry Once you make a change and touch the Save button your changes will be saved 13 Section 3 Operator Screens Service Screens Flowchart V3 1 X U S Configuration Service Mode gt System Setup Cash Management gt Media Lockouts gt Playback Management gt Hardware Setup gt Reports gt Diagnostics gt Quick Schedules Language Help Exit Service Mode Shutdown Jukebox gt Money Collection Money Collection Current Last Cumulative Collect Money 14 System Setup gt Basic Setup gt User Interface gt Messages gt Security gt Enable Ext Features gt Advanced Admin Basic Setup Set Jukebox Name Set Time Zone Sync Time Set Auto Restore Time Collection Settings Shortcut User Interface Select Template Select Skin Enable Show Song Suggestions Enable On Screen Languages Enable Basic Navigation Cash Management gt Collection Settings 2Credit Management gt Song Pricing gt Free Play Media Lockouts gt Explicit Lyrics Genre Lockouts gt Song Lockouts Album Lockouts Artist Lockouts Playback Management gt Queue Management Playlist Management Autoplay Background Music Auxiliary Audio Collection Settings Set Collection Options Credit Management Add Clear Credits m Enable Auto Restore Credits Enable Remote Credits Enable Set Credit Pool
90. s Auto Restore Play Queue A check mark in this box means all songs in the play queue are saved during any type of power interruption When power is returned queued songs will start to play again in the correct order However the song that was playing at the time power was interrupted will be cancelled Shuffle Normal Plays With a check mark in this box songs will play in random order instead of playing in the order that they were selected Shuffle Free Plays With a check mark in this box songs that are played in free play mode will play in random order instead of playing in the order that they were selected Clear Play Queue Touch this button to remove all songs currently waiting in the song queue This does not delete any songs it just removes the songs from the play queue To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 48 21822707 Section 3 Operator Screens 5 2 Playlist Management Playlist Management allows you to create and EN save custom Playlists that can be used by Autoplay and Background Music modes November Rain By Guns N Roses On Greatest Hits Guns N Rose KW More Than A Feeling By Boston On Greatest Hits Boston Dd Search For Songs PA PA Touch Create New Playlist at the bottom of the screen to create your own Playlist The resulting Edit Playlist screen
91. s similar to Autoplay except it plays songs continuously until a paid selection is gt Enable Background Music on a Schedule made Tu WSa All Day All Music Edit a Add New Schedule NENNEN numm To disable Background Music touch the circle to the left of Disable Background Music and it turns blue To turn Background Music on touch the Enable Background Music on a Schedule button and then touch Add New Schedule at the bottom of the screen This will access a separate screen to set up a customized Autoplay schedule If you want to limit the music to a Select Music From specific genre or Playlist touch the text box next to Select Music From for a B pop up selection screen Touch the 9 jJ in Genres tab to select a specific genre per and then touch the genre to select and ME va pma J doy highlight it If you want to select from Saturday existing Playlists touch the Playlists tab and then touch any Playlist Alternative Rock Classic Rock Comedy Country Bluegrass Electronica Dance Heavy Metal Hard Rock Touch the circle next to either All Day to turn Background Music on all day or Timespan to select a start and end time If you select Timespan you can set up different schedules for different days of the week or multiple start stop times per day desired Then touch the circle next to AM or PM and then touch Update to save your changes After setting the start time touc
92. screen o Input Gain There are 4 audio inputs to the Studio Sound AV Controller and the 4 channel preamplifier The jukebox input from the computer core assembly is connected to the Sound Card input The Inputs values are preset at the factory However if there is excessive clipping or distortion in the audio adjusting this value down may improve the sound quality Output Gain There are 4 output channels on the Studio Sound AV Controller and the 4 channel preamplifier The output settings are tied to channel pairs as shown Ch1 and Ch2 or Ch3 and Ch4 These values are set at the factory for optimum performance However these values may be changed to improve sound quality Default Volumes This section controls the volume settings when the jukebox powers up If a check is in the Reset volumes on powerup check box then the volume settings for normal play Autoplay Background Music and Auxiliary Audio will be reset to these predetermined levels However the jukebox must be turned off for the period of time set on Queue Management screen The same time setting used for clearing the play queue is used to reset the volume levels By default this time is set to 4 hours To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 56 21822707 Section 3 Operator Screens 6 5 IR Remote Setup The IR Remote Setup screen allows you con
93. te Credits to allow this feature Note The IR Remote Setup screen Hardware Setup IR Remote Setup and the VCU Setup Screen Hardware Setup VCU Setup gt VCU tabs 1 4 both contain a check box 5 to Add Credits If those are not also checked credits cannot be added from the IR Remote and or VCU even if the Enable Remote Credits box is checked on this page There are two modes for Remote Credits unlimited and Credit Pool In unlimited mode there are no limits on the number of free credits that can be granted In the Credit Pool mode free credits are limited to a specified number of credits which can be granted at three different times during the day Each day credit pool amounts are refreshed and unused credit pool credits are not carried over to the next time period e To set unlimited free credits ensure there is a check mark in the check box next to Enable Remote Credits and the check box under Enable Credit Pool is unchecked Touch either check box to turn the check marks on and off e To use the Credit Pool ensure there is a check mark in both the Enable Remote Credits check box and the Enable Credit Pool check box Touch the text box after Grant for the pop up numeric keypad that allows you to set the credit pool value for each of the three free credit periods To disable one or two of the free credit periods enter 0 on the keypad Touch the time text box and use the pop up key pad to set the times of the day when the f
94. the Look And Feel tab change the appearance of the User Interface The Template changes the layout while the Skin changes the color scheme Touch the arrow button to the right of the Template and Skin text boxes to display a drop down menu containing choices for each Touch an option to select it Touch the box in front of the each of the UI User Interface lauri kalb d Feel Timers Look And Feel Template Neo y Skin Blue y Ul Options Show Song Suggestions On Screen Languages Enabled BasicNavigaton 0 Default Screen Language Section 3 Operator Screens English United States Options to turn the option on or off On js represented by a check mark in the box e Show Song Suggestions This option enables disables the display of suggested songs for customers on the User Interface e On Screen Languages Enabled This option allows customers to change the language of the text on the User Interface With this option enabled customers can change the language by touching the Help button on the User Interface and then touching the flag representing the desired language e Basic Navigation When enabled this option limits the navigation by showing only the Search and 1 Credit Plays This feature should only be used sparingly as the full navigation has a higher revenue return The Default Screen Language sets the default language of the User Interface Touch the arrow button to the right of t
95. the screen 34 21822707 Section 3 Operator Screens 2 6 6 Configure Server Broadband The Configure Server Broadband screen provides settings for server connection parameters on broadband connected jukeboxes Server Settings Server URL Agent Name jukeboxserver jukebox J Dialup Test Connection If the jukebox has a modem installed a choice of either Broadband or Dial Up Server Connection type is displayed If a modem is not installed the Dial Up button will not be displayed See the next page for a description of dial up configuration options Enter server settings by touching the text box for Server URL and Agent Name separately A keyboard pops up to enter the proper data for each field as it is selected Touch Update on the keyboard to set the new text into the text box or Cancel to close the keyboard without changing anything Next touch the Test Connection button to perform a quick test confirming the jukebox can connect to AMI s server Server Found and authenticate a connection with AMI s server Connected If the connection is successful you will see Yes next to Server Found and Connected If the connection fails you will see No If the connection fails check the settings on the Network Information screen Diagnostics gt Network Information This screen will allow you to check the IP Configuration and run LAN and WAN tests Touch the Save button to save yo
96. the time M Ll a d pu to change the time as desired Touch the circle next GE e en Start ann Friday to AM or PM to select one and then touch Update e End 1200 Am to save your changes After setting the start time dt e touch the box next to End and complete the same steps to set the end time Select which days you a ES want the message to appear by touching the box next to the corresponding day to enable a check in the box To remove the check and disable the day touch the check again When finished touch Update To set up different start stop times in one day or different schedules for different days of the week touch Add New Schedule again and repeat the steps above You can edit or delete existing schedules by touching the Edit or Del button next to the schedule To save your changes and return to the Service Mode Main Menu touch the Save button Touch the Cancel button to undo your changes and exit the screen 21822707 43 Section 3 Operator Screens 4 2 Genre Lockouts The Genre Lockouts screen allows you to block specific music genres categories D Allow All Genres BokGews Allow Local Music ama Block Genres on a Schedule Add New Schedule Allow All Genres When the button is selected filled with color all music genres are aval la b e Select Genres Block Genres This option allows you to select which genres are always blocked ERE Touch the circle ne
97. tom of the screen This is a sample message Touch the text box next to Message and use the keyboard TI that pops up to type your message When finished touch Update on the keyboard To cancel and exit the keyboard without saving touch Cancel oe umm Su M Tu W Th F Sa nnnnnp ee To select the start and end dates for your message touch the fields next to Start Date and End 5 5 7 s Date Select your dates by touching that day on the calendar pop up box that appears ao 22 9 9 s 2s EJEJEJEJES E To schedule when the message will scroll on the screen touch Add New Schedule at the bottom of the Edit Message screen You can create multiple schedules if desired allowing you to set up individual settings for different iu days of the week and or multiple start stop times per day Touch the circle c either next to All Day to have the message scroll all day or Timespan to un select a start and end time If you select Timespan touch the box next to T Start and use the and symbols above the time to change the time as Saturday desired Then touch the circle next to AM or PM and then touch Update After setting the start time touch the box next to End and follow the same A AA steps to set the end time Select which days you want the message to appear by touching the box next to the corresponding day This will place a check in the box To remove the check a
98. tput channel 1 or 3 and combines the stereo input to a monaural signal which is routed to channel 2 or 4 Mono Aux This mode combines the stereo input to a monaural signal routes that signal to channel 1 or 2 and routes the right aux channel input to output channel 2 or 4 Aux Aux This mode routes the left aux channel input to output channel 1 or 3 and routes the right aux channel input to output channel 2 or 4 Mono Mono This mode combines the stereo input to a monaural signal and routes that signal to both output channels 1 and 2 or to output channels 3 and 4 Input Muting not available with Rock Ola preamplifier This option will mute the input to the preamplifier when the check box is checked Be sure this check box in unchecked if you want an audio signal to pass through the preamplifier in the corresponding jukebox mode Output Muting This option controls the muting for the preamplifier output channels There are separate mute controls one for channels 1 and 2 and another for channels 3 and 4 A check in the check box will cause the output channels to be muted for the corresponding jukebox mode Auto Volume Control This controls whether the Automatic Volume Control feature of the preamplifier is enabled or disabled A checked box in this column disables AVC for the corresponding jukebox mode otherwise AVC is enabled To save your changes and return to the Service Mode Main Menu touch the Save button Touch the
99. trol what functions are enabled or disabled on the IR remote control IR Features Any of the following features are enabled from the remote control if the check box next to the feature is checked When unchecked the feature cannot be accessed using a remote Add Credits allows the location to add free credits to the jukebox using the Future button on the IR remote control Note The Credit Management screen Cash Management Credit Management and the VCU Setup screen Hardware Setup gt VCU Setup gt VCU tabs 1 4 both contain a check box to Enable Remote Credits Add Credits respectively If those are not also checked credits cannot be added from the IR Remote and or VCU even if the Add Credits box is checked on this page The Credit Pool can also be configured on the Credit Management screen to limit the number of free credits available from the IR Remote and VCUs Autoplay Override allows the location to turn any programmed Autoplay mode on off Pause allows the location to pause song playback on the jukebox To set a maximum number of minutes the jukebox will stay in pause mode before it automatically resumes play touch the Mins text box Touch Clear on the pop up keypad to delete the current value and then select a number between 1 and 60 by touching it After entering the new time touch Update on the keypad Reject allows the location to reject cancel the song that is currently playing using the remote control Reject
100. ua 77 Introduction aaa 77 Managing Your Dial Up Jukebox eere eere erre enne nnn nnnm nnn nnn nnn nnn 78 Adding Albums Via Download and USB Thumb Drive ee ee ee eere 78 Saving Music from the E Mail to Your USB Thumb Drive 78 Loading Music on the JukeDO3 iii 78 Section 5 Out of Service Error Recovery isis 79 IntFrOOQU tio air 79 OUT OF Se VICO umd 80 21822707 Section 1 Network Introduction In order to bring the AMI Entertainment Network to each location an Internet connection must be installed at each location The software will allow either Broadband or Dial Up connections Prior to jukebox installation the operator will need to coordinate with the target establishment to select an optimum location for the line and to place an order with the Internet provider that services that area Note If you are using a dial up connection you will need a modem kit for your jukebox Contact your local distributor for information on dial up connectivity kits for Digital Jukeboxes Section 1 Network Where to Install the Designated Line and Router With any Internet installation additional equipment will have to be installed in the location For a cable or DSL installation there will be a cable or DSL modem For a satellite installation there will be a satellite receiver This equipment should be placed in a secure area at the s
101. ur changes Touch the Cancel button to undo your changes and exit the screen 21822707 35 Section 3 Operator Screens 2 6 7 Local Music Configuration The Local Music Configuration screen allows you to change the Local Albums 1 Credit Plays for the jukebox The first time you turn on a jukebox Current Local Albums 119 Albums with a new hard drive this screen will appear Local Music Configuration prompting a local music selection Rock Pop 128 Albums Classic Rock 135 Albums Alternative 116 Albums Tropical Latin 157 Albums Tejano Regional Latin 152 Albums Latin Pop 154 Albums Rap Explicit 118 Albums This page contains a list of the available Local Music Configurations that can be installed on this jukebox At the top of the list is the set of Current Local Albums that can be viewed and compared to any of the other lists Below that the default AMI lists are displayed followed by any lists saved in the past Touch the View button to display a dialog box listing all of the albums in the selected list Some albums may appear grayed out this means that some or all of the songs in the album are not currently stored on this jukebox If a list with grayed albums is installed the grayed albums will start being downloaded to the jukebox within 24 hours as long as the jukebox is connected If the jukebox becomes disconnected any songs not yet downloaded will be unavailable to patrons Touch the Install button to display a di
102. will allow you to name your Playlist and add songs to it To name your Playlist touch the text box next to Playlist Name for a pop up keyboard Use the keyboard to enter the name Touch Update on the keyboard to set the new name into the text box To add songs to your Playlist touch Search For Songs at the bottom of the Edit Playlist screen This will open a search page with a keyboard that allows you to enter song titles Touch the letters that make up the start of the song title When it is Searching finished searching the results will appear in the upper section 1 of the screen Touch Select next to the song or songs if there are multiple songs that you wish to add to highlight it Use the scroll bar thesky to the right of the listed songs If you have selected a song by E JE E Je Js ea nn istake touch it again to un highlight it If th h ret No Results oi fae ener oen the title conc o qe 0000050000003 Le JLo Je d t exist in the database Wh finished a o E To add additional songs touch Search For Songs and repeat cose the steps again If you want to delete any song selections you have in your Playlist at any time touch the Del button next to the song on the Edit Playlist screen If necessary use the scroll bars on this screen to view all of the songs in your Playlist Touch Save when you are finished editing your Playlist to return to the Playlist Management screen To create additional Playlists repeat the above
103. will be displayed From that screen real time adjustments may be made To return to the Service Mode Main Menu touch the Back button 21822707 73 Section 3 Operator Screens 8 7 Input Output Tests The Input Output Tests screen will allow testing of various input and output circuits in the jukebox IR Remote Power Reject VCU Rowe Controller Play Calibrate Power _ Pause Power Reject APOn Reject 7 Future _ AP Off C Service Channel Volume Input Select Special Event Future Channel Volume Output Tests Rowe Controller Press the buttons on the computer core inside the jukebox to test the functionality of each button As the button is pressed the box next to that button will turn orange Output Tests The Money Meter and Reset Router outputs may be tested from this page Touch the button next to Tick Money Meter to pulse the meter Touch the button next to Reset Router to cause the router s power reset relay to pulse VCU To test the functionality of a wired remote control and its receiver push the button on the remote control Once pushed the box next to the button will turn orange If a button is pushed and nothing changes on this screen verify that the red LED on the receiver is blinking This indicates the receiver is receiving a valid signal from the transmitter IR Remote The IR Remote transmitter and receiver may be tested from this page Simply push
104. ws setup of the router See Programming the Wireless Router in the beginning section of this manual for detailed router setup instructions Fi ie Bu i Oui ey ee ra lao ee ee mni nemi vore e ure tary E EE wed UA rha TE IO CRT on rhe E x eX ni n en cR UG CON Ka o 0000000000000 00000000 0000000 noe an F Note Many of the router configuration functions have been disabled for security reasons including the Wizard and any built in links to external sites If any router other than the supplied router is used this configuration screen may no longer work To return to the Service Mode Main Menu touch the Back button 60 21822707 Section 3 Operator Screens 6 9 Audio Modes The Audio Modes screen is only available in a jukebox with a Rowe Studio Sound package a Rowe 4 Channel Preamplifier or a Rock Ola Digital ee aisi Sybersonic preamplifier installed The jukebox has three operating modes represented by the tabs on this screen Audio Mode Auxiliary Audio Mode and Standby Mode With a Rowe Studio Sound or Rowe 4 Channel Preamplifier installed the jukebox will have one additional mode called Microphone Mode Input Select Output Muting JstereoR MAATTI Auto Volume Control PN Disable Auto Volume Sound Card Output Channels 3 4 The Audio Modes screen allows configuration of audio signal sourcing output routing internal muting and automatic volume control AVC in the preamplif
105. xt to Block Genres to select it it is selected when it is filled with color Touch the text box next to Block Genres for a pop up list of categories to choose from Touch any category name to select it selected categories will be highlighted Use the scroll bar to view all genres and touch additional categories to be blocked To deselect a genre touch a highlighted category name and the highlighting will turn off When you are finished selecting genres touch Update Bollywood Cajun amp Zydeco Christmas Classic Rock Classical Allow Local Music When this box is checked it will allow local music in the blocked genre to Update canel still appear Block Genres on a Schedule This option allows you to block specific genres during certain times When this button is selected highlighted the Add New Schedule button becomes available at the bottom of the screen Touch Add New Schedule to access a separate screen to set up a customized category blocking schedules Touch the text box next to Selected Genres to select which genres are Selected Genres blocked Touch any category name to select it selected categories will be highlighted Use the scroll bar to view all genres and touch additional gt Categories to be blocked Tuesday Wednesday UC Touch the circle next to All Day to block these genres all day or e Timespan to select a start and end time If you select Timespan you can Si set up
106. y mode during the billing period Touch the Save button to save your changes Touch the Cancel button to undo your changes and exit the screen 42 21822707 Section 3 Operator Screens 4 0 Media Lockouts 4 1 Explicit Lyrics The Explicit Lyrics screen blocks or allows music that contains explicit or objectionable lyrics Block Explicit Les Allow Explicit Lyrics on a Schedule Add New Schedule o Block Explicit Lyrics This option completely blocks songs with explicit lyrics When the button is selected filled with color all songs containing explicit lyrics are unavailable Allow Explicit Lyrics This option allows music that contains explicit lyrics When the button is selected filled with color songs with explicit lyrics songs are available Allow Explicit Lyrics on a Schedule This option allows music with explicit lyrics to only play during certain times When this button is selected filled with color the option to add a new schedule becomes available Touch the Add New Schedule button to access a separate screen to set up customized explicit lyrics schedules Touch the circle next to All Day to allow explicit lyrics all day or Timespan to select a timeframe when explicit lyrics will be allowed Tf you select Timespan you can set up different schedules for different days of the week and or multiple start stop times per day Touch the box next to uo Start and use the and symbols above
107. y or if there was an error downloading the file Arrows to the right of the window provide scrolling of the list To return to the Service Mode Main Menu touch the Back button 66 21822707 Section 3 Operator Screens 7 5 Genre Classification Report The Genre Classification Report screen will display the number of songs played from each category of music on the jukebox The data is also broken down by the percentage of total plays GenreNam PlayCount Alternative Rock 1343 Rock 1336 Rap Hip Hop 992 Pop 832 Classic Rock 538 Heavy Metal Hard Rock 516 R amp B Soul 427 Country Bluegrass 232 Electronica Dance 116 Jazz Blues Reggae Comedy Soundtracks i Ev 3 Country Bluegrass 232 3559 a ES N N w N Latin Pop Folk 5 NIN To return to the Service Mode Main Menu touch the Back button 21822707 67 Section 3 Operator Screens 8 0 Diagnostics 8 1 System Information The System Information screen summarizes important system information including jukebox server connection names software version catalog version and date time All of these fields are filled in by default after the initial setup of the jukebox 3 023248 68 sooo 0002680830 D4 E TR S Jukebox Name This information is set on the System Setup gt Basic Setup screen Mem Usage This is the amount of memory currently being used by the jukebox application It is updated in real time Hard

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