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DIXIE-NARCO, INC. - New & Used Vending Machines
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1. Dixie Narco Inc Page 52 TROUBLESHOOTING EXAMPLES SIID VENDING 1 Problem Free vend on one column Troubleshooting A Check selection price B Check for bad connections or broken backed out or crossed wires from vend motor to control board C Check for sticking select button D Check control board 2 Problem motor continues to home with door closed shows JC when in diagnostics Troubleshooting A If using Mars Validator ensure correct interface harness is used B Check for bad connections or broken backed out or crossed wires from vend motor to control board Note Check wires on left side of vend motor cover C Check vend switch D Check control board 3 Problem One column sold out but still vends Troubleshooting A Check sold out switch B Check for bad connections or broken backed out or crossed wires from sold out switch to control board Note Check wires on left side of vend motor cover 4 Problem X Vender will not sequence Coca Cola only Troubleshooting A Ensure wire 24 is in select panel harness and is in correct pin location B Check for bad connection or broken wire 24 in select panel harness C Make sure wire 24 is in correct location D Check control board 5 Problem Free vend on one or more columns Troubleshooting A Check secondary pricing program B Check for bad co
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3. E TO INSTALL AN ADJUSTABLE CAM e TO REMOVE AN ADJUSTABLE aan ene aane eaaa eaaa nist acsi nii ie ciento eee en ew eee aee liii 32 TO REMOVE THE VENDING CAM ene ene aee eaaa ene ene ea ene eee ane ene ene eaaa ne ee tiq ied 32 Rc 32 TO SET THE TIMING OF A NARROW COLUMN VEND MOTOR 0 0e00e00e 0000 eaaa ene ane ea ene eaaa eaaa ane aan ene naen ea ene ewan ene een ee nenanem eaeen 32 TO SET THE TIMING OF A WIDE COLUMN VEND MOTOR 0e00e00e00e 006 ae aa ea eaaa eaaa eaaa aae aaa ene anae ne een ene ea eee naen aane ne 33 REAR SPACER ss jas re ag ageng eda nd agen gand sangan aneng Uva 33 CLEANING THE 37 WHAT TO CLEAN T 37 LUBRICATING THE 37 TEMPERATURE CONTROL ADJUSTMENTS ennt 38 SUD VENDING 56 SED COIN CURRENCY iie csse sssssensktesesvkeekes esessssssknctssev esee Ye sonsssdessassessassesysaseasbedassessoussessesdasssses 57 SUD SOLD OUT MESSAGE 59 SUD SELECT PANEL DISPLAY isssasiessissssvssssssssiassssssiasessssasssnssecssssssssessesensoassateseseastesessessocsedasessasseass 60 REFRIGER
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5. Call Dixie Narco Factory Service Have vender model and serial number available No Is compressor noisy Yes Y Replace Page 68 Dixie Narco Inc SYMPTOM EXCESSIVE CONDENSATE Remove all debris and or cans from the area around evaporator amp condenser Clean evaporator amp condenser coils with stiff brush or compressed air No Are the condenser amp evaporator free from obstruction Is door sealed Ensure door is closed tightly Reinstall motor cover properly properly Yes Is door sealed A Yes Is motor cover interfering with inner door Has the machine Replace necessary components la Yes been vandalized Are soakers positioned properly Yes Are there 14 fiberglass soakers in the pan Yes Level vender properly Align inner amp outer door so delivery door does not stick open No Place soakers No upright in pan so air will flow over amp through soakers Place 14 fiberglass gt soakers in the condensate pan Is the delivery Yes door misaligned Call Dixie Narco Factory Service Have vender model and serial number available Can be check by inserting a piece of paper thin plastic or paper currency between the cabinet and the door
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8. B Check control board 8 Problem F2 motor power fuse 6 Amp blows when a given motor runs Troubleshooting A Check motor for short B Check motor switch and motor wires for short C Check motor D Check the ballast lamps and lamp harnessing for broken backed out or crossed wires 9 Problem Board power fuse blows when supplying power Troubleshooting A Check changer and interface harness B Check validator and interface harness Dixie Narco Inc Page 57 10 Problem Flashing decimal point Troubleshooting A Go to diagnostics All columns shown to be jammed Check 6 Amp motor fuse F2 Select problem Enable problem check board Pb problem check board 11 Problem Plug in vender and 1 1 1 1 scrolls across display Troubleshooting A Remove power to vender for one minute then power vender back up B Check for bad connections or broken backed out or crossed wires in select panel harness C Check top of door weld assembly for seal D Check control board 12 Problem Display shows LOC Troubleshooting A Can only be accessed via DEX or hand held B Check control board 13 Problem Will not show vend price on display Troubleshooting A All vend prices on primary price have to be the same price and all prices on secondary price have to be the same price To quick set all prices set vend price on 1 to price you require then press select buttons 3 and 4 and hold for 10 to 15
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10. Coinco BA 30 OTHER ACCESSORIES The SIID Vender is capable of interfacing to Debit Card and Data Recording systems Atthis time only a few such accessories have been tested by Dixie Narco If such accessories are to be used check with either Dixie Narco orthe accessory manufacturer about physical and electri cal compatibility before attempting to interface such ac cessories to the SIID Vender Dixie Narco Inc INSTALLATION amp SET UP PLACING THE VENDER ON LOCATION A The vender must be located on a solid flat and level sur face The vender must be positioned close enough to an electrical outlet that an extension cord is not required If securing the vender to the floor or wall is required call the Dixie Narco Factory Service Department or your Dixie Narco Representative for suggestions DO NOT TRANSPORT THE VENDER TO OR FROM THE LOCATION LOADED WITH PRODUCT DAMAGE TO THE VENDER MAY RESULT LEVEL THE VENDER When the vender is level the door can be opened to any position and it will not move by itself Open the door to several different positions before deciding the vender is level Make sure that all of the leveling legs are touching the floor If you cannot level the vender select another loca tion Do not place any objects under the machine DANGER THE VENDER MUST BE PROPERLY LOCATED AND LEVELED TO MINIMIZE THE RISK OF INJURY OR DEATH FROM TIPPING IN THE EVENT OF USER MISUSE OR VANDALISM SPACE THE
11. Is the evaporator fan motor working No SYMPTOM PRODUCT HOT POSSIBLE CAUSE MISCELLANEOUS Replace motor Has refrigeration system lost its charge No Y Call Dixie Narco Factory Service Have vender model and serial number available Replace refrigeration system Page 65 SYMPTOM PRODUCT COLD BUT NOT COLD ENOUGH POSSIBLE CAUSE COMPRESSOR RUNS BUT WILL NOT COOL PRODUCT 15 the temperature control knob set properly No Set knob properly Is the temperature control operational No Yes Replace Is the evaporator fan operational No 66 Domestic is voltage supply between 103V and 127V No v Consult the power company Is the evaporator free of ice Is the temperature properly No v control probe located Correct Is the condenser fan free from obstruction No No Y Defrost amp check gasket Free any obstruction seal port door seal or replace refrigerant charge Is the condenser fan motor operational No Y Replace Call Dixie Narco Factory Service Have vender model and serial number available Yes Is refrigerant tubing free from kinks No Y Is the co
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14. D 4th quarter 1997 1998 1999 2000 Z 2001 Page 4 Dixie Narco Inc INSTALLATION amp SET UP The Dixie Narco SIID can and bottle vender is designed utilizing the latest technology The SIID Electronic Vender features a highly sophisticated microcomputer based con trol system and is designed to meet the growing need for accountability multi pricing programmability and system diagnostics in can vending equipment Along with these functions DEX UCS communications to a hand held com puter is available to provide the ability to measure each vending location for product performance vender perfor mance and accessing accounting data This data can be used to maximize the efficiency of routes for servicing vend ers DEX communications also provides the bottler secu rity for the integrity of the cash in versus the product sold The vender design provides the flexibility required for the changing beverage industry as well as dependable performance for many years This manual will assist with proper vender installation and set up Please read this manual carefully and become familiar with the SIID Vender before placing the vender on location RECEIVING INSPECTION After receiving the vender inspect it for any shipping dam age If there is any damage have the driver note the dam age on the bill of lading and notify Dixie Narco Although the terms of sale are FOB shipping point which require the
15. TIME COMPONENT Every 6 Months or as needed Main Door 1 Lock Bolt amp Nut Retainer 2 Hinge Pivot Points Mechanics Friend Inner Door 1 Hinge Pivot Points Mechanics Friend Every Year Inner Door or as needed 1 Door Gasket Petroleum Jelly TEMPERATURE CONTROL ADJUSTMENTS Adjustment 1 Temperature Adjustment Turn the adjustment clockwise for colder product and counter clockwise for warmer product This will change the cut out temperature only the cut in temperature re mains constant Adjustment 2 Altitude Adjustment DISCONNECT POWER TO THE VENDING MACHINE BEFORE PROCEEDING WITH THIS ADJUSTMENT Warning The control is factory set for an altitude of 152 M 500 ft For higher altitudes adjust the inside range screws to prevent freeze up of the product Adjust the inside range screws as follows CUTLER HAMMER ALTITUDE 9531N272 Turn Both Scews Counter Clockwise 1 8 Turn 1 4 Turn 1 2 Turn 5 8 Turn Adjustment 1 Page 35 21 1 5 0 pue jsojoy ON 1 1 119 ejdsig s90q dn yoeq 1epueA 1 p NG S9U91IMS 9 gt 89A am Seul jo SEA 0 JOU O4E N lt oN uld
16. Troubleshooting A Contact Coinco for correction 19 Problem Danyl Card Reader Customer puts card in and changer pays out entire value of card Card retains its entire value Troubleshooting A Contact Danyl Schlumberger for correction SIID SOLD OUT MESSAGE 1 Problem Sold out message stays on Troubleshooting A Check limited access program B Check for crossed wires in cabinet harness and cabinet extension harness or loose wire harness connec tion C Check for motors rubbing motor cover on early SIID venders 2 Problem Sold out message comes on with product in column Troubleshooting A Check programming and ensure limited access is not on B Check for bad connections or broken backed out or crossed wires from select switch to control board Note Check wires on left side of motor cover C Check for motor rubbing motor cover on early SIID venders 3 Problem Sold out switches work the incorrect column Troubleshooting A Ensure correct cabinet harness and select harness are being used B Check for crossed wires in cabinet harness or cabinet extension harness Page 56 Dixie Narco Inc SIID SELECT PANEL DISPLAY 1 Problem Plug in vender and displays a blank or appears on the display vender will not function Troubleshooting A Press a select button to change message on display this should clear RRRR s B Remove power to vender for one minute then power vender back up
17. 1829mm 72 Height 1829mm 72 Width 711mm 28 5 16 Width 940mm 37 1 16 Width 940mm 37 1 16 Depth 737mm 30 1 2 Depth 737mm 30 1 2 Depth 813mm 32 Shipping Shipping Shipping Wt 211 464 Ibs Wt 288 634 Ibs Wt 344 758 Ibs DNCB 276 DNCB 368 DNCB 522T Height 1829mm 72 Height 1829mm 72 Height 1829 72 Width 711mm 28 5 16 Width 940mm 37 1 16 Width 940mm 37 1 16 Depth 737mm 30 1 2 Depth 737mm 30 1 2 Depth 813mm 32 Shipping Shipping Shipping Wt 260 574 1 5 Wt 312 688 Ibs Wt 305 672 Ibs DNCB 300 DNCB 414 DNCB 600T Height 1829mm 72 Height 2007mm 79 1 2 Height 2007mm 79 1 2 Width 711mm 28 5 16 Width 940mm 37 1 16 Width 940mm 37 1 16 Depth 737mm 30 1 2 Depth 737mm 30 1 2 Depth 813mm 32 Shipping Shipping Shipping Wt 260 574 Ibs Wt 358 790 Ibs Wt 381 840 165 VENDER IDENTIFICATION The age of Dixie Narco products is determined by the date code incorporated in the serial number The vender serial number takes the form xxxx yyyyzz The first 4 digits xxxx identify the specific vender The next 4 digits yyyy identify the manufacturing run that the vender was built in The last two alpha characters zz identify the quarter and the year the vender was built The first alpha character identifies the quarter The second alpha character indentifies the year A 1st quarter 5 1994 B 2nd quarter T 1995 C 3rd quarter 1996
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19. Insert note The value of note will be reflected on display Press amp hold Select Button 1 Displays the Note Acceptor setting LL low level HL high level or MDP multi drop note acceptor Press amp hold Select Button 2 Stacks the note and cancels the credit shown on display Press amp hold Select Button 3 Returns the note and cancels the credit shown on display Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Dixie Narco Inc INSTALLATION amp SET UP DSP Display Test Press any select button and the display segments will illuminate in a scrolling manner while blinking the exact change LED Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu VERS Version of Software Press any select button and the display will scroll the software revision level in the control box Example 1THHE represents the installed software revision Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Vender Identification Press any select button and the display will show the vender type that the software has determined based on the select panel harness input The vender types are 00 Coke Venders 01 Pepsi and Generic Venders Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu RTN RETU
20. Intel 80 32 microprocessor A minimum of 128k of EPROM and 8k of RAM battery backed is provided Early Display Boards consisted of four seven segment LEDs to provide alpha numeric characters Current Dis play Boards consist of four fourteen segment LEDs to pro vide clearer alpha numeric characters Also the exact change indicator consists of an LED Page 8 FEATURES The following is a description of all the features of the SIID DEX Compatible Hand held Interface The vending industry NAMA has established an audit data protocol which is defined by DEX Direct Exchange Of Data and UCS Uniform Communications Standards This interface is a direct connect as defined by the speci fication The SIID has provisions for an internal and exter nal connection The external connection provides a lim ited amount of information The internal connection provides the full capability of DEX UCS These capabilities include full audit of interval and historical data system programming diagnostics and lim ited access 10 Column Stack Compatible The SIID Controller is capable of driving up to 10 stack motors independently The motors are 110 VAC The vend switches and sold out switches are low voltage gold cross point switches The interface for the cam position and empty detection is located on the controller board Low Voltage Select Panel The select panel consists of gold cross point switches The interface circuitry is loc
21. LAOS Limited Access on Selection LAOD Limited Access on Days PER1 Period 1 Start End PER2 Period 2 Start End RTN Return Secondary Prices S P2 Set Secondary Prices PR2P Set Secondary Period PR2D Set Secondary Days RTN Return Set ACD Audit Box Free Vend Enable 5 6 7 amp 8 selects Daylight Savings Time Daylight Savings Time Rules Small Coin Enable Coin Rules Scrolling Message Mode Multi Vend Return Select Switch Test Sold Out Paddle Test Sold Out Switch Test Motor Test Coin Mech Test Note Acceptor Test Display Test Software Version Vender Identification Return A Press amp hold buttons 1 amp 2 simultaneously to move through the menu from top to bottom B Press select button 1 to move left or right in the menu depending on the menu prompt on the display Page 24 Dixie Narco Inc INSTALLATION amp SET UP ELECTRICAL PARTS AND FUNCTIONS CORRECT CHANGE LAMP Correct Change Lamp The Correct Change Lamp is mounted in the Coin Insert Casting The Correct Change Lamp is controlled by the SIID Con troller Board and is OFF when coins are in the tubes of the Coin Changer SELECT SWITCH OR Select Switch The Select Switch is located in the Select Panel behind the Select Button and is secured with two 2 screws The normally closed contact of the Select Switch is in the SIID Control Board and Vend Motor Coil Circuits Thi
22. TB 451 Miscellaneous Worldwide Plastic Bottle Shimming T Models TB 452 Miscellaneous Worldwide Non Returnable Bottle Shimming T Models TB 453 Miscellaneous Worldwide Plastic Bottle Shimming Shimless Stack Series 90 TB 454 Miscellaneous Worldwide Non Returnable Bottle Shimming Shimless Stack Series 90 TB 455 Miscellaneous Worldwide Can Shimming T Models TB 456 Miscellaneous Worldwide Returnable Bottle Shimming Shimless Stack Series 90 TB 457 Miscellaneous Worldwide Returnable Bottle Shimming Wide Stack Series 90 TB 473 Miscellaneous Worldwide Non Returnable Bottle Shimming Wide Stack Series 90 TB 474 Miscellaneous Worldwide Plastic Bottle Shimming Wide Stack Series 90 TB 475 Miscellaneous Worldwide Can Shimming Wide Stack Series 90 TB 476 Miscellaneous Worldwide Returnable Bottle Shimming T Models For E Model set ups not listed on the inner door diagram contact the Dixie Narco Factory Service Department For shimming of venders or products not listed in the above Technical Bulletins call the Dixie Narco Factory Service Department or contact your Dixie Narco Representative Page 28 Dixie Narco Inc Gold 1 Adjustable Cam For a DNCB 1 1 4 deeper wide column T models single double or triple depth wide column c Color of cam is gold d Part 801 806 40x x1 Brown 4 Adjustable Cam For a DNCB 1 1 4 deeper narrow column b DNCB T models single double or triple depth na
23. accessible electronically SYSTEM SET UP AUDIT MENU Six types of audit data are available in the system set up audit menu Historical Data HD which includes total cash collected total vends and the total number of vends by each selection Resettable Data RD which includes total cash collected since last counter reset total vends since last counter reset and total number of vends by each se lection since last counter reset The audit data is accessed by pressing the system set up audit switch The display shows HD Pressing select button 1 displays the total cash collected by the vender Pressing select button 2 displays the total vends by the vender Pressing select button 3 displays the total num ber of vends by each selection Each selection is auto matically scrolled across the display Pressing select but tons 1 and 2 simultaneously will move to the next func tion The display will show RD Pressing select button 1 displays the total cash collected since the last counter reset Pressing select button 2 displays the total vends since the last counter reset Pressing select button 3 displays the total number of vends by each selection since the last counter reset ELECTRONIC ACCESS A much more extensive amount of audit information is ac cessible electronically It is retrieved with a portable data collection device and typically loaded in a computer at a central location The
24. be added or deleted is displayed A message will scroll across the display telling you what selection will be added or deleted D Press the service switch to complete the decision NOTE Only one selection may be added or deleted at a time The service switch must be pressed before and after each change Promotional sales when enabled will be on at all times of the day Important Press 8 hold select buttons 1 amp 2 simultaneously to move to the next item on the menu ECNT ELECTRONIC COUNTER This function is used to show historical total vends histori cal product counts that have occurred for prices being used and interval product counts for each selection from out side the vender To program the SIID to use this function press any select button The current setting or four 4 key programming will be displayed If is displayed no code is programmed To program or to change four 4 key program A Press service switch Display will show indicating the new code is ready to be entered B Press the four 4 select buttons that are desired to be in the code As they are pressed the display will change to show the four 4 select buttons chosen Note Four 4 separate buttons must be used or the pattern will not be saved Note Only select buttons 1 through 9 may be used C Press the service switch The display will change back to ECNT To show the current count hold the four k
25. consignee to originate shipping damage claims Dixie Narco will gladly help if you must file a claim UNPACKING THE VENDERS Remove the stretch wrap and top cover from the vender If flavor labels were shipped with your vender they will be affixed to the back of a vender in the shipment or in the cash box A Remove the shipping boards from the bottom of the vender The shipping boards are attached by the leveling legs Use a 1 1 2 socket type wrench to unscrew the leveling legs and remove the shipping boards Be sure to replace the legs after removing the shipping boards To open the vender locate the door lock keys that are secured inside the coin return cup After unlocking the door rotate the T handle counter clockwise until the door can be opened Once inside check the coin box on the door for any additional parts pricing labels or information concerning factory equipped accessories Check the T handle for proper alignment and locking functions Check the lamps for proper installation DO NOT STORE THE VENDER OUTSIDE WITH THE STRETCH WRAP ON THIS COULD CAUSE THE STRETCH WRAP TO BOND TO THE VENDER S SURFACE WHICH COULD DAMAGE THE FINISH Dixie Narco Inc ENSURE THAT POWER IS DISCONNECTED FROM THE VENDER OR THAT THE POWER INTERRUPT SWITCH IF PROVIDED IS NOT DEFEATED BEFORE INSPECTING OR REPLACING THE LAMPS FAILURE TO COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE USER TO THE RISK OF INJURY OR ELEC
26. data can then be tracked with a data base for preparing route stocking lists tracking cash flow doing inventory control and other tasks Data collection devices are available from several sources including Norand Fujitsu Panasonic Telxon Verifone and Mars Dixie Narco currently collects data with a PC program run ning on a portable notebook computer The SIID uses the DEX UCS protocol as the method of exchanging data with the portable data collection device DEX UCS was formally adopted as the standard method of collecting audit data for the vending industry by the Na tional Automatic Merchandising Association NAMA in April of 1991 DEX UCS has been used in related indus tries since 1989 It was developed by the Arthur D Little Company and is administered and maintained by the Uni form Code Council UCC The NAMA Vending Electron ics Standardization Committee developed and published acomprehensive set of data records relevant to the vend ing industry The SIID reports the portion of these related to this specific machine design The current list of records and their usage by the SIID follows Page 10 DEX stands for Direct Exchange of data which means there is a hard wired connection between the two systems exchanging data This is done by inserting 1 4 inch phone plug on the portable data collection device in a jack mounted on the SIID Inserting the plug automatically ini tiates the exchange of data which takes seve
27. ee um ba aaa anan an ai aaa 9 SIID AUDIT FEATURES asana aana ga gan aa ie cena kaa kana dame akan ana uic rae 10 SYSTEM SET UPJAUDIT MISNIJ 10 ELECTRONIC ACCESS ti HEN 10 PROGRAMMING THE 510 VENDER 14 SIID CONTROLLER PROGRAMMING 0773 6201 5 8 HIGHER 15 NORMALMDDE lag nina 15 SYSTEM SET UP AUDIT DIAGNOSTICS MODES sssssssssssssssssssssssssssssessssssssessesssssssseeseseseseeseseeseseessseeseeeseesseseeseeneeseeeeesseneesseceeseensesseneeseen 15 FRONT PANEL PROGRAMMING SYSTEM SET UP AUDIT DIAGNOSTICS MENU sssssssssssssssssssssssssssssssssssssssssessseensseensensesssessesseseseeseseeseseessssesssoosssosssssssssussssussssssssssssssassse 16 ELECTRICAL PARTS AND FUNCTIONS nen nawan awanane 26 Pp 26 SOLD OUT SWITCHES HMM 26 VEND MOTOR ae iA 28 VENDIMOTOR 28 VEND MOTOR WIDE COLUMN cscs aes 28 VEND MOTOR NARROW COLUMN anae ne nane aane ne 29 CAM INSTALLATION AND REMOVAL 32 TO INSTALL A VENDING
28. hold select button 3 to change hours and select button 4 to change minutes The time will increment or decrement To change from increment to decrement release the select button and press again There is only one period in a day for enabling secondary pricing NOTE Start time has to be less than end time You must set an on and off time when using PR2P Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Page 20 PR2D SET SECONDARY DAYS This function is used to set the days of the week for sec ondary pricing To view the PR2D press and let go of any select button The display will show ENABLED ON DAYS Day of Week Sunday 1 Wednesday 4 Saturday 7 Monday 2 Thursday 5 Tuesday 3 Friday 6 To change PR2D To Add Days Press service switch ADD will appear on display Press and hold any select button to scroll through days Release select button at desired day to turn on PR2D Press service switch to complete PR2D decision This must be done for each day to be added To Remove Days Press service switch ADD will appear on display Press service switch again DEL will appear on dis play Press and hold any select button to scroll through days Release select button at desired day to turn off PR2D Press service switch to complete PR2D deci sion This must be done for each day to be removed NOTE Only one secondary pricing on days may be made at a time The s
29. of vends by selection Each selection automatically scrolls across the display Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu RD RESETTABLE DATA This section shows the user the vender accounting data since the time of the last counter reset This data can be reset either from this menu or by a DEX interrogation Press Select Button 1 Shows the total cash collected since the last counter reset Press Select Button 2 Shows the total number of vends since the last counter reset Press Select Button 3 Shows the total number of vends by selection since the last counter reset Each selection automatically scrolls across the display Press Select Button 4 This button zeros the resettable data described above Hold button 4 for 5 seconds and COUNTERS RESET will be displayed At this time all resettable data will return to O Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Dixie Narco Inc S P SET PRICE This function is used to set the price of each selection When a select button is pressed the price for that selec tion will be displayed If the button is held in the price will increment or decrement To change from increment to decrement release the select button and press it again To set all selections for the same price set desired vend price on select button 1 then simultaneously press and hol
30. position See Fig 11 7 Install the Adjustable Cam per the instructions on page 30 6 o clock 12 o clock Figure 10 Figure 11 REAR SPACER The Rear Spacer one for each column is located vertically at the rear of the column The Springs adjustable by hand slide into the holes in the column wall for cans and other package settings FOR REFERENCE ONLY Rear of Vender O 00000 NOOOO 12 8 Rear Spacer adjustment holes located in the sidewalls of the stacks Rear Spacer Assembly Dixie Narco Inc Page 31 SIID SEQUENCE OF OPERATION CONTROLLER STYLE CHANGERS ESCROW TO PRICE AND NO BILL ESCROW PR C STANDBY CREDIT PUSH SELECT BUTTON gt Vend price will appear in sert co y gt display window Display will show increment deposits CANCEL SALE ET Pay back deposits from coin tubes only Minimum vend price is met Remove all credits Cancel sale disabled Return vender to standby Maximum vend price is met or exceeded Credit systems inhibited Deposit displayed Push select button Control board compares vend price to deposit Price must be less than or equal to deposit or vend price is displayed Vend motor starts Power from control board Vending appears on display Vend motor switch goes
31. same price in sec ondary set price the vend price is displayed at all times on the display Single Price Multi Price via Select Panel or Hand held Prices for each selection are programmed either through the front select panel or through the DEX hand held device For single price configuration each selection must be programmed for the same price Accounting Data Provided The accounting features are accessed through the front select panel These include HD historical data which is not resettable and RD resettable data which is resettable HD Historical Data Includes the total cash collected by the vender the total number of vends by the vender and the number of vends by each selec tion RD Resettable Data Includes the total cash collected since the last counter reset the total number of vends since the last counter reset the number of vends by each selection since the last counter re set and allows the resettable data to be zeroed The types of data that can be retrieved via the DEX inter face to a hand held device is addressed in the SIID Audit Features section Limited Access on Selection Time Days Price The limited access feature allows each selection to be in hibited with respect to time and selected days of the week Also prices of selections can be altered Happy Hour with respect to time and selected days of the week Multiple Coin Changer Interfaces The SIID Controller supports the fol
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33. 6x x1 B Drive Arm Zinc E Models 801 200 95x x1 D Linkage Arm Plastic 801 806 17x x1 D Linkage Arm Zinc E Models 801 201 59x x1 Dixie Narco Inc INSTALLATION amp SET UP Can Retainer 801 807 87 1 Sold Out Spring Oscillator Assembly 901 700 74x x1 Sold Out Paddle 801 201 01 1 1 Wide amp Narrow 801 201 02x x1 T models 801 201 57x x1 E models 432 070 19x x3 Sold Out Switch Assembly Snap In 804 100 75x x1 SIID Insulator amp Switch are one piece VEND MOTOR NARROW COLUMN The vend motor narrow column is mounted on the vender with the vend motor switch on the underside see figure 1 The shaft of the vend motor slides into a slot in the vend rotor see figure 2 Vend Motor Switch 804 100 73x x1 Vend Motor Narrow Column 572 070 00x x3 1 565 070 10x x3 T model 609 070 90x x3 E model d Ha m No Nyliner Required Nyliner Rear Stack 801 803 17 1 Nyliner Rear Stack 801 803 17x x1 Nyliner FrontStack Figure 2 Vend Rotor 901 804 23x x1 m 801 201 21x x1 197 801 201 22x x1 T models wide 801 201 23x x1 T models Narrow 801 201 56x x1 E models Dixie Narco Inc Page 27 PRODUCT SHIMMING Refer to the appropriate technical bulletin for proper set up and vending procedures Listed are a few of the more widely used Technical Bulletins relating to shimming TB 450 Miscellaneous Worldwide Can Shimming Shimless Stack Series 90
34. ATION PARTS AND FUNCTIONS 62 MECHANICALPARTS 62 ELEGTRICALIPARTS MN EMI net eset 62 Dikie Narco Inc Page 3 GENERAL INFORMATION INTRODUCTION Please read this manual in its entirety This service information is intended to be used by a qualified service technician who is familiar with proper and safe procedures to be followed when repairing replacing or adjusting any Dixie Narco vender components All repairs should be done using genuine Dixie Narco factory parts Repairs should be performed by a qualified service technician who is equipped with the proper tools and replacement components using genuine Dixie Narco Factory Parts Repairs and or servicing attempted by uninformed persons can result in hazards developing due to improper assembly or adjustments while performing such repais Persons not having the proper background may subject themselves to the risk of injury or electrical shock which can be serious or even fatal SPECIFICATIONS DNCB 168 DNCB 348 DNCB 440 Height 1439 56 11 16 Height 1829 72 Height 2007mm 79 1 2 Width 711mm 28 5 16 Width 940mm 37 1 16 Width 940mm 37 1 16 Depth 737mm 30 1 2 Depth 737mm 30 1 2 Depth 737mm 30 1 2 Shipping Shipping Shipping Wt 211 464 Ibs Wt 330 728 Ibs Wt 331 730 Ibs DNCB 180 DNCB 360 DNCB 501T Height 1439 56 11 16 Height
35. Accounting BILLS amp COIN IN COIN PAID OUT Recent Hist Recent Hist 7 50 159 75 3 50 19 50 COIN TO BOX COIN TO TUBES 4 75 43 50 75 8 25 Sold Out Activity Selection DATE TIME 1 Cola 9 24 93 1 32pm 2 Cola 9 25 93 1 23pm 3 Cola 4 Apple Juice 5 Diet Cola 6 Diet Cola 9 26 93 11 30am 7 Tea 8 Water Page 12 His Vends His Sls 65 48 75 43 32 25 7 5 25 18 13 50 20 15 00 41 30 75 10 7 50 9 6 75 213 159 75 hishhven hishhsls 1 0 45 8 3 60 1 0 50 0 0 00 0 0 00 5 2 50 2 1 20 0 0 00 17 8 50 CASH OUT MANUALLY Recent Hist 0 00 0 75 BILLS IN 2 00 108 00 SELECTS ATTEMPTED 13 12 5 Dixie Narco Inc INSTALLATION amp SET UP PROGRAMMING THE SIID VENDER To program the SIID Vender enter the System Set Up Audit Diagnostics Mode Open the inner door and press the Service Switch on the control board The display will read HD If the display reads 1 00 the door switch did not go to its center position or the switch is defective Note The door switch has three positions Fully in and fully out puts the vender in its normal mode When the switch is in its center position the System Set Up Audit Diagnostics Mode may be entered There is a time out for the service Mode If no accounting or set up functions are used for 2 minutes the vender will return to its normal mode After time out the service switch on the contro
36. Check main power plug for loose connection Check for bad connections or broken wires from display to control board Check display board F Check control board C D E 2 Problem Display will not function Troubleshooting A Check for bad connections or broken wires from display to control board B Check F1 motor power fuse 1 6 Amp C Check display board D Check transformer E Check control board YS Fw 3 Problem Display shows 1 and then increases in dollar increments Troubleshooting A Check coin mech B Check validator C Check control board 4 Problem Cannot set price on a given selection Troubleshooting A Check for bad connections or broken wires from select switch to control board B Check select switches C Check control board 5 Problem Vender changes a set vend price to 10 on selections on its own domestic only 10 could be any given price Troubleshooting A Check secondary pricing program B Check for bad connections or broken wires from select switch to control board C Check control board Possible cold solder joints 6 Problem Control board looses its memory when power is shut off to vender Troubleshooting A Check battery see problem 16 on next page B Check control board 7 Problem Space to sales does not work properly when adding and deleting columns Troubleshooting A Check for bad connections or broken wires from select switch to control board
37. Hi Cam The changer pays back change Product is delivered Vend motor switch goes Low Cam Credit system is re enabled returns to standby Page 32 Dixie Narco Inc SIID SEQUENCE OF OPERATION CONTROLLER STYLE CHANGERS ESCROW TO SELECT amp LAST BILL ESCROW E S1 CREDIT VENDER Insert coins or currency C STANDBY PUSH SELECT BUTTON Display will show increment deposits Vend price will appear in display window CANCEL SALE Pay back last dollar bill accepted and any deposit y Maximum vend price is met or exceeded Credit systems inhibited Deposit displayed Push select button Control board compares vend price to deposit Price must be less than or equal to deposit or vend price is displayed accepted over 1 00 from the coin tubes Remove all credits Return vender to standby Vend motor starts Power from control board Dollar bill in escrow is collected Cancel sale disabled A Vend motor switch goes Hi Cam Changer pays back change Product is delivered Vend motor switch goes Lo Cam Credit systems is re enabled Vender returns to standby Dixie Narco Inc Page 33 Page 34 SIID SEQUENCE OF OPERA
38. NTERFACED TO THE SIID CONTROL BOARD Page 6 Note If using a Mars TRC 6000 coin changer function switch 4 in the coin changer must be set in the off position down BILL ACCEPTORS The SIID vender may optionally have a bill acceptor in stalled If a bill acceptor is not factory installed a bill ac ceptor interface harness must be ordered from Dixie Narco Refer to the chart below Also requires parts from acceptor manufacturer Whenever the door interlock switch is in the cen ter position service mode enable the bill accep tor will be inhibited The bill acceptor will be inhib ited even if the service mode time out has occurred and the vender has been restored to normal op eration Acceptor Pepsi Cola amp Coca Cola Other Venders Venders 804 909 720 01 804 909 720 01 Lo Level Lo Level Note Ardac USA 804 909 720 01 Lo Level Mars VFM 1 amp VFM 3 804 909 720 01 Lo Level 804 909 720 01 Lo Level 804 909 720 01 Mars VN2XX1 Lo Level Mars VN2XX2 Multidrop Bus Multidrop Bus 804 909 760 01 Hi Level 804 909 760 01 Maka NB 10L 200 Hi Level Coinco Rowe CBA 2 1 Only 804 909 750 01 Hi Level 804 909 750 01 Hi Level Rowe CBA 2 804 909 750 01 1 amp 5 UBA Hi Level 804 909 790 01 804 909 790 01 Coico BAHU Hi Level Hi Level Multidrop Bus Multidrop Bus ALSO REQUIRES PARTS FROM ACCEPTOR MANUFACTURER 804 909 750 01 Hi Level
39. Press and let go of button 4 to display year To change date Press amp hold Select Button 1 set Month Press amp hold Select Button 2 set Day Press amp hold Select Button 3 set Day Of Week Sunday 1 Thursday 5 Monday 2 Friday 6 Tuesday 3 Saturday 7 Wednesday 4 Press amp hold Select Button 4 set Year Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Dixie Narco Inc INSTALLATION amp SET UP ESC ESCROW This section supports 4 four escrow options Press any select button to show the current escrow condition To change the escrow condition Press amp hold Select Button 1 Pr Escrow to Price The escrow condition is escrow to price All dollar bills will be stacked No cancel sale is allowed once minimum vend price is met or exceeded Press amp hold Select Button 2 E S4 Escrow to Select 4 The escrow condition is escrow to select with all dollar bills being stacked Cancel sale will return the deposit from the coin changer i e 4 quarters Press amp hold Select Button 3 E S1 Escrow to Select 1 The escrow condition is escrow to select with the last dollar bill that meets or exceeds maximum vend price being escrowed in the validator Cancel sale will return the held dollar bill Any amount over 1 will be returned from the coin changer Press amp hold Select Button 4 E P2 Escrow No C
40. RN TO MAIN MENU Press amp hold select buttons 1 amp 2 simultaneously to return to SE Press amp hold select button 1 to return to DIAG Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu AUTO Auto Testing This function is used in Dixie Narco s manufacturing pro cess and is not intended for use in the field Its purpose is a self test routine to check the SIID components listed For further details contact Dixie Narco Factory Service A Control Box D Motors Vend Switches B Select Switch Harness Note Acceptors C Sold Out Switches F Coin Mech The operator will manipulate switches run motors and insert money while the SIID control box monitors all these functions If any errors are found they will be logged and displayed to the operator on the display Dixie Narco Inc Page 23 INSTALLATION amp SET UP SIID QUICK REFERENCE MENU PROMPTS Main Menu Sub Menu HD RD 5 C D USER Historical Data Resettable Data Set Price Coin Dump Coin Fill User Options STS TIME DATE ESC LANG PROM ECNT NF CR BILL LIN SEC ACD FREE DST DSTR SCE COIN SSM MV RTN DIAG Diagnostics SE SP SW MT CM NA DSP VERS VNDR RTN AUTO Auto Testing Sub Menu Space To Sales Time Date Escrow Language Promotional Sales Electronic Counters Note Factor Change Rules Bill Only Limited Access
41. SIID ELECTRONIC VENDERS WITH TWO BUTTON PROGRAMMING Operation and Service Manual First Production 0773 6201CS September 1994 cc lt lt gt lt ID Dixie Narco Inc P O Box 719 Williston SC 29853 Revised 7 15 99 800 688 9090 803 902 510 31 803 266 5000 INTRODUCTION EE 4 ized 4 gan 4 RECEIVING INSPECTION 5 UNPACKING THE VENDERS 5 ELECTRIC POWER NEEDED 5 GROUND THE VENDER M 5 COIN CHANGERS amp OTHER ACCESSORIES 6 COIN CHANGERS cst Danan aan ea ed a GA aa agi ga a 6 BILLACCEPTORS cok 6 OTHER ACCESSORIES aca 6 INSTALLING A COIN CHANGER sn nec race 7 PLACING THE VENDER ON LOCATION 7 LEVEL THE VENDER S3 n coe de Nd cee LA I eue 7 SPACE THE VENDER Es 7 LOADING THE VENDER 2a INITIAL LOADING INSTALLING FLAVOR CARDS casa sas ene ene ene ane aane e aane SIID HARDWARE CONFIGURATION 8 FEATURES a ce
42. TION CONTROLLER STYLE CHANGERS ESCROW TO SELECT AND NO BILL ESCROW E S4 PUSH SELECT BUTTON 1 STANDBY Macr brio Vend price will appear in Ins or Curren Insert coins or curre cy p display window Display will show increment CANCEL SALE gt back any deposit Y accepted from the coin tubes Maximum vend price is met or Remove all credits exceeded Return vender to standby Credit systems inhibited Deposit displayed v Push select button Control board compares vend price to deposit Price must be less than or equal to deposit or vend price is displayed Vend motor starts Power from select switch Cancel sale disabled Vend motor switch goes Hi Cam Motor power is from the control board through the vend switch The changer pays back change Display shows Falling Bars Product is delivered Vend motor switch goes Lo Cam Credit systems is re enabled Vender returns to standby Dixie Narco Inc VENDER MAINTENANCE CLEANING THE VENDER DO NOT USE A WATER JET OR NOZZLE TO CLEAN THE VENDER WHAT TO CLEAN SIGN FACE The polycarbonate sign face requires proper cleaning to prolong its service life It is recommended that you peri odically clean the sign face as follows 1 Rinse the sign with a soft c
43. TRICAL SHOCK WHICH CAN BE SERIOUS OR FATAL Warning ELECTRIC POWER NEEDED Refer to the cabinet serial number plate to determine the proper voltage and frequency the machine requires do mestically this requirement is 115 Volts 60 Hertz Do mestic venders will operate properly at 10 of the speci fied voltage For domestic models this is between 103 volts and 127 volts The cabinet serial plate also indicates the amperage of the vender Single phase alternating current is required The vender must be plugged in its own properly rated circuit with its own circuit protection fuse circuit breaker DO NOT USE AN EXTENSION CORD GROUND THE VENDER The vender is equipped with a three wire power supply cord and MUST be plugged in a properly grounded outlet A If the outlet will not accept the power cord plug contact an electrician to install a proper AC outlet DO NOT REMOVE THE GROUND PIN OR IN ANY WAY BYPASS THE GROUNDING OF THE VENDER FAILURE TO COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE USER TO THE RISK OF INJURY OR ELECTRICAL SHOCK THAT CAN BE SERIOUS OR FATAL Warning Page 5 INSTALLATION amp SET UP COIN CHANGERS amp OTHER ACCESSORIES COIN CHANGERS The SIID vender must have a coin changer installed If the coin changer and other accessories are not factory installed refer to the instructions received from the manu facturer of the coin changer and other accessories for proper set
44. VENDER Do not block the rear of the vender Keep the vender 4 inches 10 cm from the wall to insure adequate airflow to the condenser and compressor At the front of the vender make sure that nothing obstructs the air intake at the bot tom of the main door At the rear of the vender make sure nothing obstructs the air exhaust at the bottom of the cabi net Dixie Narco Inc LOADING THE VENDER All SIID Venders are shipped ready to vend 12 oz cans unless another package was specified at the time the vender was ordered from the factory If a package other than a 12 oz can is to be vended contact a Dixie Narco Factory Service Representative or refer to the proper tech nical bulletin for spacer settings and shims INITIAL LOADING Oscillators must be in the extreme left or right position to insure proper loading When loading wide columns the first row of cans should be loaded on the bottom bar of the oscillator The second row of cans must be loaded on the top bar of the oscillator Always load complete rows do not load only to the back or only to the front of the column Rotors must be in the cup position to receive the first cans When loading narrow columns lay the rows in the column until the column is full Do not fill the columns to the top of the cabinet Allow approximately 3 inches at the top of the column because the can stack will move up and down in the column during the vend cycle Correct loading will preven
45. amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu SEC SECONDARY PRICE MENU This function is used to program a second price for each selection To enter the sub menu press select button 1 The following are sub menus of Secondary Price Menu S P2 PR2P PR2D and To move to User Options Menu press select buttons 1 amp 2 simultaneously until RTN shows on the display Press select button 1 to return to USER S P2 SET SECONDARY PRICE This function is used to set a secondary price for each selection When a select button is pressed the price for that selection will be displayed If the button is held in the price will increment or decrement To change from incre ment to decrement release the select button and press it again Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu PR2P SET SECONDARY PERIOD This function is used to set time to start and end second ary prices To display PR2P start time press and let go of select button 1 or 2 To display PR2P end time press and let go of select button 3 or 4 To Change PR2P Start Time To change start time press and hold select button 1 to change hours Press and hold select button 2 to change minutes The time will increment or decrement To change from increment to decrement release the se lect button and press again PR2P End Time To change end time press and
46. ancel The escrow condition is escrow no cancel with all bills stacked Cancel sale is not allowed unless the vender is in exact change and the maximum vend price is exceeded Note Any money entered below the vend price cannot be returned Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu LANG LANGUAGE This function is used to set the language that will be used for display messages Press select button 1 to display the current language selected To change the language se lected press amp hold select buttons 1 and 2 simultaneously to scroll through the language menu Once the desired language is shown on the display let go of the buttons The display will then return to LANG Dutch DUT Slovenia SLOV English ENGL French FRN German GER Italian ITA Spanish SPN Portuguese PORT Press and hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Dixie Narco Inc PROM PROMOTIONAL SALES This function is used to initiate a promotional sale To show the current promotional condition Press Select Button 1 To show UN where equals the number of vends required to initiate promotion Press Select Button 2 To show FR where equals the number of free beverages to be delivered after the number of required vends have occurred as programmed to initiate promotion Press Select Button 3 To show enabled 5 of the se
47. ated on the controller board The controller board supports up to 10 selections Programmable Space To Sales Programmable space to sales allows columns to be as signed to select buttons Columns are dispensed evenly when more than one column is assigned to a select button or group of select buttons Select Panel Controller Programming or Hand held Controller Programming The SIID vender has the capability to be programmed through the select panel The SIID vender can also be programmed through the DEX port with the same hand held device used to access the accounting data LED Display Light Emitting Diodes Optional LCD Display Liquid Crystal Diodes Early displays consist of 4 characters utilizing 7 segment LEDs for each character to provide a true alpha numeric display Current display boards consist of four fourteen segment LEDs to provide clearer alpha numeric charac ters The display is implemented on its own printed circuit board Sold Out Message Selection Each selection is supported by a sold out message When a given selection is sold out and that selection is pressed SOLD Out will scroll across the display Dixie Narco Inc INSTALLATION amp SET UP Price Displayed when Selection is pressed The operation of the vender in the ready mode provides the customer the price of any selection when that particu lar select button is pressed If all selections are set at the same price in primary set price and the
48. cessive temperatures occur This switch protects the compressor from the damage that will occur if the compressor contin ues to operate under adverse conditions The overload also opens under abnormally high amp draws protecting the motor windings from damage Frequent overload trips may lead to warm product and this be the first indication of a dirty condenser or other refrigeration related problems that require attention STARTING RELAY The starting relay is a device that connects the start wind ing of the compressor during start up The additional wind ing start helps the compressor motor come up to speed Once it reaches speed the starting relay disconnects the start winding from the circuit Page 59 ELECTRICAL OPERATION When the vender s temperature gets up to the cut in setting 1 The temperature control switch closes the run winding circuit of the compressor motor 2 The temperature control switch closes the relay coil circuit 3 The temperature control switch closes the codenser fan motor circuit The heavy current drawn by the run winding also flows in the start relay coil and 1 The start relay coil closes the start relay contacts and completes the start winding circuit of the compressor motor When the compressor motor gets up to speed 1 The spring in the relay pushes the start relay contacts apart because 2 The start relay coil no longer gets enough current to hold the contacts closed 3 The start r
49. d select buttons 1 amp 2 simultaneously to move to the next item on the menu Page 22 SW Sold Out Switch Test Use this to test the sold out switches if the vender is full The display will reflect any Sold Out Switches that are pressed indicating that the column is empty The display will scroll through the columns that are sold out Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu MT 1 Motor Test Use this test to run any motor in the stack Use the follow ing select buttons to run this test Select Button 1 Press until desired motor to run is shown on the display Select Button 2 Press to run the selected motor The display will show TESTING and the selected motor will run Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu CM Coin Mech Test Use this test to check coin mech programming coin chute work and coin mech payout systems Insert coins The value of coins will be reflected on dis play Press amp hold Select Button 1 Displays the Coin Mechanism setting MM Micro Mech interface Lt L Plus interface Multi Drop Bus interface Press amp hold Select Button 2 Returns the coins inserted Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu NA Note Acceptor Test Use this test to check acceptor functions
50. d select buttons 3 amp 4 for five seconds This will change the vend price of all selections both primary and second ary to the price programmed to select button 1 Note The SIID s multi pricing capability allows you to set all selections to any price in the range of 0 00 to 99 95 Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu C D COIN DUMP COIN FILL MODE COIN DUMP This section is used to dump coins from the coin mecha nism while in C D mode Press amp hold Select Button 1 Dump Nickels Press amp hold Select Button 2 Dump Dimes Press amp hold Select Button 3 Dump Quarters Press amp hold Select Button 4 Dump 4 tube in 4 tube changers COIN FILL MODE This section is used to count coins loaded in the top rator of the coin mech Insert coins in the top Separator of the coin mech The total value of the coins will be dis played The coins will be counted in the DEX audit data and the SIID controller will know exactly how much change is in the coin mech Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Page 15 INSTALLATION amp SET UP USER USER OPTIONS MENU This function is used to configure the vender to operate in the fashion best suited for the vender location To move to diagnostics DIAG press amp hold select buttons 1 amp 2 simultaneously t
51. e A 10 second inactivity time out will re turn to STS Press and hold any select button The select button you are holding is the select button from which the additional column will be removed While hold ing select button the display will read DEL and the selections will increment from 1 to 10 Release the se lect button when the desired column to be removed is displayed A message will scroll across the display tell ing you what column will be deleted from the button you were holding Press service switch to complete space to sales decision and re enter service mode Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Page 16 TIME TIME To display time press and let go of any select button The time will be displayed in military time 24 hour clock To change the time press and hold select button 1 or 2 The time will increment or decrement To change from incre ment to decrement release the select button and press it again To change time Press amp hold Select button 1 set Hours Press amp hold Select button 2 set Minutes Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu DATE DATE To view the date press and let go of select button 1 or 2 Month and day will be displayed as X YY where X rep resents the month and YY represents the day Press and let go of button 3 to display day of week
52. e free vend counter Press select buttons 1 amp 2 simultaneously to move to the next item on the menu DST DAYLIGHT SAVINGS TIME This function is used to turn the DST option on or off To show current DST condition Press any select button and the display will show the current setting To change the DST condition Press amp hold Select Button 1 to turn DST on Dis play will show ON Press amp hold Select Button 2 to turn DST off Dis play will show OFF Press amp hold Select Buttons 1 amp 2 simultaneously to move to the next item on the menu DSTR DAYLIGHT SAVINGS TIME RULES This function is used to set the DSTR as it applies to American time or European time To show current DSTR condition Press any select button and the display will show the current settings To change the DSTR condition Press amp hold Select Button 1 to turn DSTR to American rule for daylight savings time set clock back one hour on the last Sunday of October 2 00am set clock ahead 1 hour on the first Sunday in April 2 00am The display will show AMER Press amp hold Select Button 2 to turn DSTR to European rule for daylight savings time set clock back 1 hour on the last Sunday in October 1 00am set clock ahead 1 hour on the last Sunday in March 1 00am The display will show EURO Press and hold Select Buttons 1 amp 2 simultane
53. elay contacts open in the start winding circuit of the compressor motor If the compressor motor draws too much current and causes the thermal overlaod assembly to get too warm 1 The thermal overload switch opens the run winding circuit and disconnects the compressor motor When the vender temperature gets down to the cut out setting 1 The temperature control switch opens in the run winding circuit of the compressor motor 2 The temperature control switch opens in the starting relay coil circuit COMPRESSOR MOTOR RUN WINDING CIRCUIT W HAT THI WHATMAK ESWORK em perature contol 1 Tums the com pressor The tem perature in the venderhas come ich and condenser fan m otor up to the poit rgotten down to the on and oft cutoutpoit seton tem perature contol Sw ich 2 StarrRehy 2 Tums the startwindings 2 The presence orabsense ofheavy curent on and off sw itches the re By which enexgzes ord eneigizes the startwindings 3 Them alO verbad 3 Pwtects the windings of 3 C unentdiawn m otorofheat from S wich the com piessor the com prssorcan raise the tem perature of the them aloversod sw itch cutout which rem oves the com piessor Page 60 Dixie Narco Inc REFRIGERATION CIRCUIT DIAGRAMS Temperature Control Switch Plug Socket 110 Vending Block Sond Circuit Comp Motor
54. ervice switch must be pressed before and after each change Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu RTN RETURN This function is used to return to the User Options Menu Press select buttons 1 amp 2 simultaneously to return to S P2 Press select button 1 to return to SEC Press select buttons 1 amp 2 simultaneously to move to the next item on the menu ACD SET ACD AUDIT BOX Note This feature is available in specific software rev levels only This function is used to support the Greenwick Audit Box features when enabled To view ACD setting press and release select button 1 The display will show ENABLED or DISABLED To change from ENABLED to DIS ABLED press and release select button 1 Press select buttons 1 amp 2 simultaneously to move to the next item on the menu Dixie Narco Inc INSTALLATION amp SET UP FREE FREE VEND ENABLE This function is used to allow 5 6 and 8 column venders to be set on free vend using a mechanical switch The free vend enable must be turned on for the switch to allow free vend and a free vend switch kit 491 742 600 04 must be installed using installation instructions 2004 from Dixie Narco Press Select Button 1 Toggle free vends on ENABLED and off DIS ABLED Press Select Button 2 To display the number of free vends Press Select Button 3 To clear or reset th
55. eys programmed for five 5 seconds The display will show historical total vends To view other data Press amp hold Select Button 1 Show historical total vends Press amp hold Select Button 2 Show list of prices and historical product counts that have occurred for those prices Press amp hold Select Button 3 Show interval product count for each selection Press amp hold Select Button 4 for five seconds Resets interval data COUNTERS RESET will scroll across display Press any select button greater than 4 to return the vender to normal operation Page 18 Note There is a two 2 minute time out that will return the vender to normal vending mode Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu NF NOTE FACTOR for use with foreign note acceptors only This will only be present in the menu if SET BILLS ONLY is programmed to BILLS YES Some foreign note acceptors that use a pulsed signal to indicate the value of the note being accepted must have the value of that pulse the note factor programmed in the vender The SIID determines the value of the note in serted by multiplying the number of pulses counted by the Note Factor programmed To show the current Note Factor NF condition Press any select button and the current value will be displayed To change the Note Factor NF condition Press and hold any select button The Note Factor will i
56. f the vender The condenser fan runs when the compressor motor runs FILTER DRYER The filter dryer is in the liquid line between the condenser and the capillary tube This dryer filters out any foreign particulate matter and also contains a desiccant to absorb any moisture that may be present in the system CAPILLARY TUBE The capillary tube between the condenser and the evapo rator in the refrigerant line has a very small inside diam eter and serves to control the refrigerant flow from the condenser into the evaporator EVAPORATOR The evaporator in the vender cabinet takes heat from the air in the vender cabinet and gives this heat to the liquid refrigerant The liquid refrigerant is evaporated boiled off as a gas and the gas is drawn out by the com pressor EVAPORATOR FAN The evaporator fan draws warm air from around the cans or bottles in the cooling compartment and blows it across the evaporator As the air goes across the evaporator it gives up heat to the evaporator then goes back to the cans or bottles and takes heat from them This fan runs continuously while the vender is plugged in Dixie Narco Inc CONDENSATE PAN The condensate pan located in the compressor compart ment collects the water which runs from the evaporator The water is evaporated into the surrounding air by soak ers The soakers extend down into the pan to absorb the water Exposure to the surrounding air evaporates the water in the soa
57. he Vending Cam towards you until it is removed from the Motor shaft TIMING TO SET THE TIMING OF A NARROW COLUMN VEND MOTOR 1 Make sure the hole through the rear shaft is ina horizontal plane If a pin were inserted in the hole the pin would be horizontal See Fig 8 2 The Vend Rotor must be in the loading position when the Motor shaft is inserted in the end of the Rotor See Fig 8 3 Insert the Motor shaft in the Rotor and secure the Motor 4 Install the Vending Cam on the front shaft of the Motor making sure the Lock Tab is at the 9 o clock position See Fig 7 5 Install the Adjustable Cam per the instructions given previously 9 o clock Figure 8 Dixie Narco Inc TO SET THE TIMING OF A WIDE COLUMN VEND MOTOR 1 Ook Make sure the hole through the rear shaft is in a horizontal plane If a pin were inserted the hole the pin would be horizontal See Fig 10 Slide the Drive Arm with linkage attached on the rear shaft as shown See Fig 10 Secure by installing the Groove Pin With the Oscillator in position align the hole in the Linkage Arm with the pin of the Oscillator Slide the Linkage on the pin Install the Vending Cam on the front shaft of the Motor making sure that the Lock Tab is at 6 o clock as shown See Fig 11 NOTE When the screw holding the Linkage Arm to the Drive Arm is at the 12 o clock position See Fig 10 the Lock Tab will be at the 6 o clock
58. heck for bad connections or broken backed out or crossed wires from changer to control board B Check select switches and wiring C Check coin mech D Ensure you are not using Mars International Executive or NRI Simplex changers E Check voltage supply 110 115AC at outlet F Check control board 6 Problem stealing bills Troubleshooting A Check door switch B Check validator C Check interface harness 7 Problem Want to install a debit card system Troubleshooting A Need to contact card system supplier for details 8 Problem 1 and 5 Bill Acceptance Black label box 2 button programming Troubleshooting A Works with 1 BA 30 2 VFM 3 Low Level 3 DBA 20r3 9 Problem 1 and 5 Bill Acceptance Red label box 4 button programming Troubleshooting A Works with 1 BA 30 Mdb 2 Mars VN 2500 Series Mdb 10 Problem Install bill unplug vender plug in vender gives 1 credit and bill back Troubleshooting A Set Escrow to Pr or ES 4 B Install current software 5 or 380 11 or greater two button programming 3 16 or 390 11 or greater four button programming 11 Problem Install Debitek card unplug vender plug in vender jackpots changer Troubleshooting A Install current software 5 or 380 11 or greater two button programming 3 16 or 390 11 or greater four button programming 12 Problem After a few vends the Mars 6510 Mdb disables itself i e stops taking coins Troubleshoo
59. how ON Press and hold Select Button 2 to turn COIN off Display will show OFF Press and hold Select Buttons 1 and 2 simultaneously to move to the next item on the menu SSM SCROLLING MESSAGE MODE This function is used to turn on a scrolling message ICE COLD DRINKS To show current SSM condition Press any select button and the display will show the current setting To change the SSM condition Press and hold Select Button 1 to turn SSM on Display will show ON lt Press and hold Select Button 2 to turn SSM off Display will show OFF Press and hold Select Buttons 1 and 2 simultaneously to move to the next item on the menu Page 21 INSTALLATION amp SET UP MV MULTI VEND This function when turned on allows credit to be retained after a vend so the customer can vend from another se lection i e 50 vend price put in 1 00 push a select button and vends 50 still shows on display push a sec ond selection button and vends Credit is cancelled after 5 minutes of inactivity Note If MV is turned on COIN will automatically turn coin rules off There is unlimited acceptance a customer wants their credit money back the escrow lever must be pressed To show current MV condition press any select buttons and the display will show the current setting To change the MV condition Press and hold Select Butto
60. ion NAMA SHOW CHICAGO IL Asset Number 362436 of Columns 8 of Selections 8 Significant Events RECENT HISTORICAL Door Openings 2 12 Power Outages 1 2 Total Vends 10 213 Total Sales 7 50 159 75 Vender Configuration Coin Mechanism MICRO MECH Escrow Mode ESCROW TO SELECT dollar bill escrow SELECTION PRICE HHPRICE DESCRIPTION 1 0 75 0 50 Cola 2 0 75 0 50 Cola 3 0 75 0 50 Cola 4 0 75 0 50 Apple Juice 5 0 75 0 50 Diet Cola 6 0 75 0 50 Diet Cola 7 0 75 0 60 Tea 8 0 75 0 60 Water Space to Sales Configuration Selections Columns 1 2 3 4 5 6 7 8 1 X 2 Cola X 3 Cola X 4 Apple Juice X 5 Diet Cola X 6 Diet Cola X 7Tea X 8 Water X Limited Access Days S M W Th F S X X X X X Times 11 00 to 12 00 and 13 00 to 14 00 Selections 1 Cola 2 Cola 3 Cola 5 Diet Cola 6 Diet Cola Happy Hour Times Days S M T W TH 5 Time 08 30 to 17 30 Dixie Narco Inc Page 11 INSTALLATION amp SET UP Vender Accounting Summary Selection Vends 1 Cola 2 Cola 3 Cola 4 Apple Juice 5 Diet Cola 6 Diet Cola 7 Tea 8 Water TOTAL gt 0000 0 Sales 0 00 3 75 0 00 0 00 0 75 3 00 0 00 0 00 7 50 HAPPY HOUR hh Accounting Summary Selection hhven hhsal 1 Cola 3 0 50 2 Cola 0 0 50 3 Cola 0 0 50 4 Apple Juice 0 0 50 5 Diet Cola 0 0 50 6 Diet Cola 0 0 50 7 Tea 0 0 50 8 Water 0 0 50 TOTAL 3 1 50 Vender Cash
61. kers ELECTRICAL PARTS TEMPERATURE CONTROL The temperature control is the part that is made up of a control bulb connected by a small metal tube to a bellows The control bulb is in a slot in the evaporator fan housing The bellows and a switch known as the temperature con trol switch are in the temperature control box which is fas tened to the right side inside the vender The control bulb and the bellows have a vapor in them When the temperature of the vapor in the bulb rises it builds up pressure in the bellows tube This pushes the bellows out When the control bulb is cool the vapor shrinks back and the bellows pulls in These movements of the bellows work the switch called the temperature con trol switch closing it when the bulb is heated and opening it when the bulb is closed The contacts of the temperature control switch are in the compressor motor s running and starting circuits They are also in the condenser fan motor circuit When the cabinet temperature gets up to the cut in set ting the temperature control switch closes in the compres sor motor s starting and running circuits and in the con denser fan circuit When the cabinet temperature gets down to the cut out setting the temperature control switch opens in these circuits TO ADJUST THE TEMPERATURE CONTROL SEE PAGE 35 THERMAL OVERLOAD ASSEMBLY The thermal overload is a temperature activated switch that interrupts power to the compressor when ex
62. l board must be pressed to re enter the System Set Up Audit Mode tamp 6amp 1 6amp 250V 125 250V SIID A6 Board DeAmertek P2 External Dex U7 Eprom P1 Power In U1 Eprom P3 Motor Power F1 1 6 Amp Fuse board power P2 External Dex F1 1 6 Amp Fuse board power Panel 6 Amp Fuse motor P3 Motor Power 22 6 Amp Fuse motor EE ba pole eut 1 Amp Fuse peripheral P4 Select Panel F3 1 Amp Fuse peripheral Display P7 Coin Mech E eni oe P8 Note Acceptor P7 Coin Mech P9 Dex Phono Swi Service Switch P8 Note Acceptor P9 Dex Phono Sw Service Switch Dixie Narco Inc Page 13 INSTALLATION amp SET UP SIID CONTROLLER PROGRAMMING The controller has two modes of operation 0773 6201CS amp HIGHER NORMAL and SYSTEM SET UP AUDIT DIAGNOSTICS MODE NORMAL MODE In normal mode the display will show a decimal point If the decimal is blinking an error or problem has been rec ognized in the vender When money is inserted the dis play indicates the total amount of the deposit The select buttons are used to select the product Horizontal SYSTEM SET UP AUDIT DIAGNOSTICS MODE System set up audit diagnostics mode is entered when the vender inner door is open and the service switch is pressed The display will show a list of error codes for errors that have occurred since the door was last opened is a jammed column SS is a selec
63. lections that are enabled for the promotion To change the promotional sales conditions Press amp hold Select Button 1 The number of vends required to initiate the promo tional sale will increment from zero to 25 and then return to zero Release the select button when the desired number of vends to initiate the promotional sale is displayed Note If UN O the promotion is disabled Press amp hold Select Button 2 The number of free beverages to be delivered after the number of vends have occurred will increment from zero to 25 and then return to zero Release the select button when the desired number of free beverages to be delivered is displayed Note If FR O the promotion is disabled Press amp hold Select Button 3 Display will show ENABLED SEL s where shows the selections that are enabled for the promo tion to occur To add or delete selections A Press the service switch The display will show ADD indicating selections will be added Press the service switch again and the display will show DEL indicating selections will be deleted B Press and hold any select button The display will show ADD or DEL where is a select button number While holding a select button the will increment from 1 to the maximum select button number and return to 1 Page 17 INSTALLATION amp SET UP Release the select button when the desired selec tion to
64. loose at display board C Check for bad connection or broken backed out or crossed wires in display harness 19 Problem Plug in vender and 1 1 1 1 scrolls across the display Press the service switch and is displayed Troubleshooting A Check control board Page 58 Dixie Narco Inc REFRIGERATION PARTS AND FUNCTIONS MECHANICAL PARTS COMPRESSOR MOTOR The compressor motor sealed in the compressor hous ing drives the compressor with a shaft that is shared by both parts Itis started by the temperature control switch and the starting relay It is stopped by the temperature control switch and if it gets overloaded by the thermal overload switch COMPRESSOR The compressor sealed in the compressor housing draws cold low pressure refrigerant from the evaporator and pumps hot high pressure refrigerant gas out to the con denser CONDENSER The condenser located at the front of the base of the vender takes heat out of the hot high pressure gas that comes from the compressor The gas loses heat as it goes through the condenser coils and changes into a liq uid because it is still under pressure CONDENSER FAN The condenser fan located between the condenser and the compressor motor first draws air from the outside of the vender through the condenser This air takes heat from the condenser first and then is blown over the com pressor housing from which it also takes heat before go ing back outside o
65. loth or sponge soaked in warm water 2 necessary use a mild soap to loosen any dirt grime To prevent damage DO NOT SCRUB or use a brush or squeegee as some signs have a clear ultraviolet resistant coating to prevent yellow ing 3 Repeat the above steps as necessary then dry using a soft cloth to prevent spotting CABINET 1 Wash the cabinet with a good detergent or soap mixed in warm water 2 Waxthe vender often with a good grade of automo bile wax 3 Any corrosion inside the vender should be removed with fine steel wool and the area should be painted with aluminum paint 4 Repair any scratches on painted surfaces to prevent corrosion CIRCUIT IS ALWAYS LIVE WHEN THE PLUG IS CONNECTED TO AN ELECTRICAL OUTLET Warning REFRIGERATION CONDENSER 1 Check the condenser periodically for dirt or lint build up 2 Remove the build up with a brush or vacuum or blow the dirt out of the condenser with compressed air and approved safety nozzle 3 Ensure nothing obstructs air intake at the bottom of the main door 4 Ensure nothing obstructs air exhaust at the rear of the cabinet COIN ACCEPTOR Follow the Coin Acceptor Manufacturer s instructions LUBRICATING THE VENDER Dixie Narco Inc THE COMPRESSOR ELECTRICAL The vender refrigeration system does not require any field lubrication The hermetic refrigeration system and fan motors are manufactured with lifetime lubrication LUBRICANT EXAMPLE
66. lowing coin changer interfaces A MC5000 Micro Mech Controller USA B MDB Multi Drop Specification USA C L Coinco Micro Mech Equivalent Interna tional Dixie Narco Inc Low Level Hi Level MDB Bill Validators Ardac USA Mars VFM 1 VFM 3 and Mars VN2000 Series Maka Coinco Rowe CBA 2 1 only Rowe CBA 2 1 and 5 UBA and Coinco BA 30 Bill Validators inter face to the SIID Controller Also validators which inter face to the new MDB Multi Drop Bus specification should also be compatible but have not been tested and approved as of this publication If a bill acceptor is not factory in stalled an interface harness will need to be ordered from Dixie Narco and or the bill acceptor manufacturer Verifone Debitek Card Compatible The SIID is capable of interfacing to Debit Card and Data recording systems At this time only a few such accesso ries have been tested by Dixie Narco If such accesso ries are to be used check with either Dixie Narco or the accessory manufacturer about physical and electrical com patibility before attempting to interface such accessories to the SIID vender The SIID supports any Debit Card Data Recording manufacturer s systems that meet NAMA protocol Page 9 INSTALLATION amp SET UP SIID AUDIT FEATURES The SIID provides two methods of accessing audit data A limited amount of audit information is available in the system set up audit menu More extensive audit informa tion is
67. n 1 to turn MV on Display will show ON lt Press and hold Select Button 2 to turn off Display will show OFF Press and hold Select Buttons 1 and 2 simultaneously to move to the next item on the menu RTN RETURN This function is used to return to the User Options Menu Press select buttons 1 amp 2 simultaneously to return to STS Press select button 1 to return to USER Press and hold select buttons 1 amp 2 simultaneously to move to the next item on the menu DIAG DIAGNOSTICS MENU This function allows you to systematically diagnose prob lems related to the vender To move to AUTO press select buttons 1 amp 2 simultaneously To enter sub menu press select button 1 The following are sub menus of Diagnostics Menu SE SP SW MT CM DSP VERS and RTN SE Select Switch Test Press any select button and the display will indicate the number of the select button pressed Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu SP Sold Out Paddle Test Use this to test the sold out switches if the vender is empty The display will reflect any Sold Out Paddles that are pressed indicating that a column is full The display will automatically scroll through the columns in which the sold out paddles are pressed Press amp hol
68. ncrement or decrement from 100 to 10 000 To change from increment to decrement release the select button and press it again Note 100 is 1 00 in domestic use NOTE The coin mech will communicate the decimal point position to the SIID control board Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu CR CHANGE RULES for use with foreign L Plus coin mechs only Some countries have coin mechs that do not use all three coin tubes This would not allow the SIID to come out of exact change mode To accommodate this the Change Rules section allows the SIID to be programmed to use the tubes necessary for the SIID to not be in an exact change mode To show the current Change Rules condition press any select button The display will show ABC indicating tubes A B and C must have change A refers to the tube on the left C refers to the tube on the right and B refers to the tube in the middle To change the Change Rule Condition Select Button 1 When pressed enables and disables Tube A Select Button 2 When pressed enables and disables Tube B Select Button 3 When pressed enables and disables Tube C Press and hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Dixie Narco Inc INSTALLATION amp SET UP BILL SET BILLS ONLY SIID Only This function is used to program the vender to take bills only To show the cur
69. ndenser clear of obstruction No v Clear clean or space the vender properly Is the evaporator fan free from obstruction No Y Free any obstruction or replace Repair or replace Is there refrigerant in the system No Y Replace Is the overload operational No Y Replace Is the start relay operational No Y Replace Yes Yes Dixie Narco Inc SYMPTOM PRODUCT TOO COLD OR FROZEN POSSIBLE CAUSE COMPRESSOR RUNS TOO LONG OR CONTINUOUSLY Is the temperature knob set properly Is temperature control bulb located properly Is temperature control operational No No No Set properly Correct Replace Yes Call Dixie Narco Factory Service Have vender model and serial number available Does evaporator frost over completely while system is running No Y Check for leaks or low charge Dixie Narco Inc Page 67 SYMPTOM NOISY REFRIGERATION UNIT Is condenser fan blade obstructed or damaged Are refrigerant lines free of contact with surfaces 15 evaporator fan blade obstructed or damaged Yes No Yes Yes Correct Free any obstructions or Free any obstructions or No replace blade if needed replace blade if needed
70. nnections or broken backed out or crossed wires from vend motor to control board C Check for sticking select button D Check for bad vend motor switch E Check control board 6 Problem Column Jackpots Troubleshooting A Check problem column s in motor test B Check motor for 1 Syrupon brake 2 Locate check brake spring 3 Check motor switch C Check wiring from to motor switch of problem column D Check wiring at mate n lock on cabinet harness and cabinet extension harness E Check motor F Check control board Dixie Narco Inc Page 53 7 Problem Column will not vend Troubleshooting A Go to diagnostics and test B Check for bad connection or broken backed out or crossed wires Also check ballast wires 8 Problem Motor stops on high cam Troubleshooting A Change vend switch B Install current software 5 or 380 11 or greater two button programming 8 16 or 390 11 or greater four button programming 9 Problem No motors work Troubleshooting A Check F2 motor power fuse 6 Amp B Check lamp and lamp wiring for broken backed out or crossed wires C Check ballast and ballast wiring for broken backed out or crossed wires 10 Problem F2 motor power fuse continuously blows Troubleshooting A Check if 6 amp fuse is used B Check that capacitor instead of MOV used at location C Check ohms of each motor in off state unplug wires to coil of motor ohms should be 6 5 if les
71. o enter the USER sub menus press se lect button 1 The following are sub menus of the User Option Menu STS TIME DATE ESC LANG PROM ECNT NF BILL SEC ACD FREE DST DSTR SCE COIN SSM and STS SPACE TO SALES To view the space to sales condition press any select but ton and the current columns assigned to that select button will display To change space to sales condition To Add Selection Press Service Switch and ADD will be displayed Note Pressing the service switch will toggle between add and delete A 10 second inactivity time out will re turn to STS Press and hold any select button which ever select button you are holding is the select button to which the additional column will be assigned While hold ing the select button the display will read ADD and the selection will increment from 1 to 10 Release the select button when the desired column to be added is displayed A message will scroll across the display tell ing you what column will be assigned to the button you were holding Press service switch to complete space to sales decision and re enter service mode To Remove Selection Press Service Switch and ADD will be displayed Press service switch again and DEL will be displayed Note Pressing the service switch will toggle between add and delet
72. on Evap Fan Fan Motor Motor Refrigeration Hook Up Ground L 4 L 2 Power Line Tecumseh Embraco Thermal Overload P Switch y T Compressor Motor Compressor compressor Fan Motor Main 222 Winding Overload Protector ic Starting Relay Dixie Narco Inc Page 61 The compressor and condenser fan motor stops With the vender plugged in the evaporator fan motor runs constantly i The temperature controls switch turns the compressor motor and condenser fan motor off A The bellows move and open the temperature control switch A The charge in the control bulb shrinks and lets the temperature control bellows pull back The falling temperature in the vender cools the temperature control bulb and the charge in it to a pre determined temperature The liquid refrigerant changes into gas at low pressure and is drawn into the compressor REFRIGERATION CYCLE Temperature rises 7 inside the vender A Temperature control bulb and its charge warm The bellows activates the temperature control switch The temperature control switch turns the compressor motor and condenser fan motor on i The compressor motor drives the compressor The condenser fan motor drives the condenser fan it draws air thru the condenser c
73. ooling it and pushes air over the compressor cooling it The evaporator where the pressure is kept low by the suction of the compressor transfers heat from the air to liquid refrigerant The capillary tube controls the flow of liquid refrigerant into the evaporator liquid refrigerant into the The compressor draws low pressure refrigerant gas from the evaporator compresses the gas and pumps it to the condenser The condenser takes the heat out of the high pressure refrigerant gas More hot gas coming from the compressor pushes the capillary tube Page 62 Dixie Narco Inc SYMPTOM PRODUCT HOT POSSIBLE CAUSE COMPRESSOR WILL NOT RUN 15 compressor power cord plugged in 15 the vender plugged in Is there power at the wall outlet 15 temperature control on No No No No Y v Y v Plug in the compressor Turn temperature Plug in the vender Consult an electrician power cord control on Yes Is the temperature control bulb located Is the circuit breaker or fuse correct Is the vender power cord good Is the compressor power cord good Yes properly No No No No Y y Correct Replace Replace Replace or reset Yes Is the thermal overload
74. operational Is the start relay operational Is the temperature control operational Is the compressor operational No No No No Call Dixie Narco Replace Factory Service Have vender model and 4 serial number available Dixie Narco Inc Page 63 SYMPTOM PRODUCT HOT POSSIBLE CAUSE COMPRESSOR STARTS BUT WILL NOT CONTINUE RUNNING Is the condenser fan blade turning Is the temperature control knob set on its highest setting Domestic is voltage supply between 10 of rating on serial plate the condenser clear of obstruction No No No No v v v v Adjust knob to a Consult the power Clear or clean Free the obstruction or Yes higher setting company replace blade if needed Is tube from compressor to condenser free of kinks Is the condenser fan otor operational Is the capillary tube free of kinks Is the temperature control operational No No No No Y Yes Replace Repair or replace Replace Replace Is the start relay operational Is the thermal overload operational No No Call Dixie Narco Factory Service Have vender model and serial number available Replace Page 64 Dixie Narco Inc Dixie Narco Inc
75. ously to move to the next item on the menu Dixie Narco Inc SCE SMALL COIN TYPE ENABLE Mdb Coin Mechs Only This function is used in situations where an Mdb coin mech will recognize a coin which has a lesser value than tube coins and send it to the cash box This coin is not kept in the coin tubes and the customer wants to use these coins Important Under certain conditions if one of these coins is accepted and escrow return is done the controller may not be able to pay back the credit as displayed and that coin will be lost To show current SCE condition Press any select button and the display will show the current setting To change the SCE condition Press and hold Select Button 1 to turn SCE on Display will show ON Press and hold Select Button 2 to turn SCE off Display will show OFF Press and hold Select Buttons 1 and 2 simultaneously to move to the next item on the menu COIN COIN RULES This function is used to allow the exact change light to turn on when appropriate as related to coin tube status or to set the exact change light to never turn on which will allow bills and coins to be accepted regardless of the tube level status of the coin mech To show current COIN condition Press any select button and the display will show the current setting To change the COIN condition Press and hold Select Button 1 to turn COIN on Display will s
76. out switch per column The motors vend switches and sold out switches directly interface to the main controller board Each motor is independently controlled to provide the maximum flexibility for space to sales The Main Control ler supports up to 10 motors and 10 selections The Main Controller consists of one board It consists of all the intelligence memory switch interfaces stack inter face motors vend switches and sold out switches and peripheral interfaces which include coin changers dollar bill validators DEX interface and debit systems The DEX interface supports both an internal connection as well as an external connection The interconnect is a 1 4 phono jack as specified and approved by NAMA All electrical specifications protocols and baud rates are iden tified in the specification The door switch is included to determine door accesses A service switch is located on the main controller board to access accounting data programming features and ac cess diagnostic features through the front select panel A real time clock RTC with battery backed memory is provided so memory can be maintained during power fail ures The life expectancy is 5 years shelf life and 10 years operational The real time clock is displayed in military time 24 hour clock The RTC is used for time stamping door closures power outages limited access and selec tive discount pricing The intelligence of the Main Controller is an
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79. r row column c DNCB E models single double or triple depth nar row column d Color of cam is brown e Part 801 806 61x x1 7 Vending Cam For a DNCB E Models double or triple depth wide column b Color of cam is red c Part 801 809 79x x1 Dixie Narco Inc Blue Vending Cam For a DNCB 1 1 4 deeper single double depth wide column b DNCB T models single depth wide column c Color of cam is blue d Part 801 806 39x x1 Brown Vending Cam For a DNCB 1 1 4 deeper narrow column b DNCB T models single double or triple depth nar row column c DNCB E models single double or triple depth nar row column Color of cam is brown Part 801 806 18x x1 a Orange Vending Cam For a DNCB E Models 4 deep narrow column b Color of cam is orange c Part 801 810 39x x1 Vending Cam For a b c DNCB T models double or triple depth wide column Color of cam is green Part 801 806 41x x1 Vending Cam For a b c DNCB E Models double or triple depth wide column Color of cam is grey Part 801 809 80x x1 White b c DNCB T Models double depth 20 oz bottles Color of cam is white Part 801 806 99x x1 Page 29 CAM INSTALLATION AND REMOVAL TO INSTALL A VENDING CAM 1 Select the Vending Cam required See page 29 2 Loca
80. ral seconds No other machine functions are available while the ex change is taking place The operator is told that the ex change is taking place by the display of the message DEX IN PROGRESS Most of the data records are reported in both an interval and historical format The historical val ues represent a total of the values since the machine shipped from the factory The interval values are the data collected since the last time it was collected electronically The following types of audit data are accessible electroni cally Machine Identity Information Date and Time of Interrogation Cash Sales Summary Cash Input and Output Summary Product Sales Information Machine Configuration Events Door Openings Interrogations Programmable Access Limits Time of Day Discounts In addition to retrieving audit data every machine configu ration parameter that can be programmed in the service menu can be programmed electronically via the DEX port The following types of data can be configured electroni cally Machine Identity Date and Time Price and Product Information Space to Sales Limited Access Control Parameters Time of Day Discounts Control Parameters Escrow Mode Escrow mode cannot be transferred with the Norand Device Dixie Narco Inc INSTALLATION amp SET UP SAMPLE SIID CONFIGURATION amp ACCOUNTING REPORT Vender Identification Serial Number 1234 6132BR Model Number DNCB501T SIID Locat
81. re on lim ited access DISABLED All selections are not on limited access Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu LAOD LIMITED ACCESS ON DAYS This function is used to set the days of the week for limited access To view the limited access on days condition press and let go of any select button The display will show ENABLED ON DAYS s Day of Week Sunday 1 Wednesday 4 Saturday 7 Monday 2 Thursday 5 Tuesday 3 Friday 6 Dixie Narco Inc To change limited access on days To Add Days Press service switch ADD will appear on display Press and hold any select button to scroll through days Release select button at desired day to turn on limited access Press service switch to complete limited access on days decision This must be done for each day to be added To Remove Days Press service switch ADD will appear on display Press service switch again DEL will appear on display Press and hold any select button to scroll through days Release select button at desired day to turn off limited access on that day Press service switch to complete limited access on days decision This must be done for each day to be removed NOTE Only one limited access on days change may be made at a time The service switch must be pressed before and after each change Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on
82. rent BILL condition Press select button 1 and the current condition will be displayed To change the BILL condition Press Select Button 1 When pressed enables BILLS YES mode You no longer need to use a changer the controller will operate with bills only Press Select Button 2 When pressed enables BILLS NO mode A changer is needed The controller will not operate the note acceptor without a changer Press and hold select buttons 1 amp 2 simultaneously to move to the next item on the menu LIM LIMITED ACCESS MENU This function is used to program the vender to use the Limited Access Features To move to Secondary Price Menu SEC press amp hold select buttons 1 amp 2 simulta neously To enter the sub menu press select button 1 The following are sub menus of Limited Access Menu LAOS LAOD PER1 PER2 and LAOS LIMITED ACCESS ON SELECTION This function is used to set selection s which will be lim ited during certain periods of the day Press any select button to view the limited access on selection condition The display will show DISABLED or ENABLED SEL s where shows the selections that are set for limited access To change limited access on any selection press and hold the desired select button until the message dis played is the desired limited access condition for that se lection ENABLED SEL s Selection s displayed a
83. s normally closed contact opens and the SIID Control Board Circuit completes the Vend Motor Coil Circuit The normally open contact of the Select Switch has no function Dixie Narco Inc SOLD OUT SWITCHES The Sold Out Switch is located on the Front Mechanism Plate under the Vend Motor Cover The Sold Out Switch is the snap in type To install place the switch in position over the opening in the Front Mecha nism Plate push in and at the same time slide to the right Sold Out Switch Pak A Vend Sold Out Switch The normally closed contact of the Sold Out Switch has no function The normally open contact of the Sold Out Switch is in the Sold Out Circuit kept open by a can or bottle When not kept open by a can or bottle the nor mally open contact closes and completes the Sold Out Message Circuit via the SIID Controller Board Page 25 INSTALLATION amp SET UP VEND MOTOR For Narrow Column For Wide Column The Vend Motor one for each vending stack is mounted on a bracket at the front of the Front Mechanism Plate The Vend Motor is in the Vend Motor Coil Circuit The Vend Motor runs when a normally closed contact of the Select Switch pushed then it opens and signals the SIID Controller Board to run the Motor The Vend Motor continues to run via the SIID Controller Board while the Vend Motor Switch is on high side of Cam The Vend Motor stops when the Vend Motor Switch Arm drops off the high
84. s coil of motor has a short D Check motor harness E Check motor extension harness F Check for bad bulb in lighting system SIID COIN CURRENCY 1 Problem Will not accept coins or bills Troubleshooting A Check coin return lever is not pressed B Check F3 peripheral 1 0 Amp fuse C Go to diagnostics and test 1 Will not take coins replace coin mech 2 Still will not take coins check connections and mech harness D Check for bad connections or broken backed out or crossed wires from validator changer to control board E With Mars 6510 Mdb mechs serialized prior to 176xxxxxxxx that do not have a red dot on the coin mech check the coin mech F Check control board 2 Problem Validator sometimes sets up credit and then steals bill Troubleshooting A Check for proper interface harness B Check for bad connections or broken backed out or crossed wires from vend sold out harness C Check validator D Check control board 3 Problem Accepts coins and displays but will not vend Troubleshooting A Check coin mech B Check for bad connections or broken backed out or crossed wires from validator changer to control board C Check voltage supply 110 115AC at outlet D Check control board Page 54 Dixie Narco Inc 4 Problem Incorrect change paid back use correct change lamp stays on Troubleshooting A Check control board 5 Problem Cannot dump coins when in Cd mode Troubleshooting A C
85. seal when the main door is open When the door is closed properly the paper should exert some resistance as it is pulled out Dixie Narco Inc Page 69 GLOSSARY 1 DEX Direct Exchange of Data 2 Dixie Bus Dixie Narco Serial Communication Specification to allow Dixie Narco to add extra features without affecting current vender designs 3 IR Infrared 4 LCD Liquid Crystal Diodes 5 LED Light Emitting Diodes 6 MDB Multi Drop Bus Coca Cola Serial Communication Specifications Used in all Dixie SIID can venders 7 NAMA National Automatic Merchandising Association 8 UCS Uniform Communications Standards 9 UCC Uniform Code Council Page 70 Dixie Narco Inc IF REFRIGERATION TROUBLESHOOTING PROCEDURES FAIL CONSULT DIXIE NARCO FACTORY SERVICE OR YOUR DIXIE NARCO REPRESENTATIVE 1 800 688 9090 1 803 266 5000 NOTE HAVE THE VENDER MODEL AND SERIAL AVAILABLE Dixie Narco Inc Page 71
86. seconds All prices will change to the price programmed at 1 selection Close the door and the display will now show the vend price 14 Problem When programming the display takes 30 to 45 seconds to go from one program to another Troubleshooting A Unplug the coin mech and then program the SIID control box 15 Problem Display goes blank when you press a given select button Troubleshooting A Check for bad vend motor on selection pressed Wire broken at coil or possible spade pulled out 16 Problem Set price unplug vender plug in vender and price changes to 99 95 Troubleshooting A Check battery Follow steps to check Unplug vender On Ardac boards locate component LH5168D 10L at U6 on board On DeAmertek boards locate component LH5168D 10L at U2 on board Set volt meter to test DC voltage Put one test lead on pin 14 Put other test lead on pin 28 Volt meter should read minimum 2 VDC If bad battery under 2 VDC replace the board N o 17 Problem When programming prices display will only increment in 1 00 amounts Troubleshooting A Go to bill set bills only in menu and set to bills no two button programming only B Down power the vender and plug in the coin mech C Install a known good coin mech D Check the control board 18 Problem All segments stay illuminated on display Troubleshooting A Toggle to proper setting 14 segment versus 7 segment B Connector harness
87. side of the Vend Motor Cam and the normally closed contact of the Vend Motor Switch closes signaling the SIID Controller Board to stop power to the Vend Motor Coil Circuit VEND MOTOR SWITCH c 23 aw aw B iti All Columns A VEND MOTOR SWITCH The Vend Motor Switch one 1 for each circuit is lo cated on the Vend Motor Assembly and secured by two 2 screws The normally closed contact of the Vend Motor Switch is in the Vend Motor Coil Circuit This normally closed con tact opens in the Vend Motor Coil Circuit to keep the Vend Motor running via the SIID Controller Board until the Arm of the Vend Motor Switch drops in the Cam notch and the Vend Motor stops The normally open contact of the Vend Motor Switch has no function Page 26 VEND MOTOR WIDE COLUMN The vend motor wide column is mounted on the Vender with the Vend Switch on the left side See Fig 3 The Linkage and Drive Arm assembly is used to connect the Vend Motor to the Oscillator See Fig 4 Vend Motor Switch 804 100 73x x1 Vend Motor Wide Column 572 070 10x x3 1 7 565 070 20x x3 T models 609 070 70x x3 E models Figure 4 OLD STYLE A Drive Pin 900 901 94x x1 B Drive Arm 801 200 95x x1 C Washer 900 700 60x x1 D Linkage Arm 801 201 03x x1 E Nyliner Top 901 803 16x x1 F Sems Screw 900 301 64x x1 G Nyliner Bottom 901 804 77x x1 NEW PLASTIC STYLE B Drive Arm Plastic 801 806 1
88. t service calls and insure proper vending After loading a vender for the first time test vend each selection with money until the first can is delivered This will ensure that the vender is loaded and working properly TO INSURE PROPER AIRFLOW THROUGH THE EVAPORATOR DO NOT PLACE CANS OR OTHER FOREIGN OBJECTS IN THE BOTTOM OF THE TANK INSTALLING FLAVOR CARDS The flavor cards may be inserted one of two ways 1 In the select buttons Swing the coin changer mounting plate away from the outer door exposing the back of the select buttons The flavor cards are inserted in the back of the select buttons from either side or 2 In the flavor card carrier Swing the coin changer mounting plate away from the outer door exposing the back of the select panel Remove the flavor card carrier Ensure the flavor cards are placed in the select button flavor card carrier position that corresponds to the column in which the product is loaded Page 7 INSTALLATION amp SET UP SIID HARDWARE CONFIGURATION The hardware configuration for the SIID Controller con sists of a main control board and a display board The select panel consists of low voltage switches Sold out indicators have been eliminated in the SIID The select switches interface directly to the main controller The motors used on the stack continue to be 115 VAC The vend switches and sold out switches are low voltage There is only one vend switch per motor and one sold
89. t switch prob lem and EN is an enable error board component failure To acknowledge an error press any select button at this time you will enter the menu The display will show HD at this time Some of the menu items have sub menus To move through the menus and sub menus fol low these instructions TO MOVE THROUGH MENU Press select buttons 1 amp 2 simultaneously to scroll down through the menu While scrolling down through menu Side By Side release press select buttons 1 amp 2 simultaneously to scroll up through menu TO ENTER SUB MENU Press and hold select button 1 to enter a sub menu TO EXIT SUB MENU With RTN on display press and hold select button 1 to exit a sub menu TO EXIT SYSTEM SET UP AUDIT DIAGNOSTICS MODE Closing the inner door or a two minute inactivity time out will exit the system set up audit diagnostics mode Page 14 Dixie Narco Inc INSTALLATION amp SET UP FRONT PANEL PROGRAMMING SYSTEM SET UP AUDIT DIAGNOSTICS MENU HD HISTORICAL DATA This section shows the user the vender accounting over the life of the vender Use the following select buttons to view the total sales in dollars total number of vends and the total number of vends for each selection Press Select Button 1 Shows the historical total cash sales for the life of the vender Press Select Button 2 Shows the historical total number of vends Press Select Button 3 Shows the historical number
90. te the Hub at the center of the Cam See Fig 6 3 With the Hub facing you slowly slide the Cam on the front shaft of the Vend Motor while depressing the Lock Tab See fig 6 NOTE Reference below for timing of the Motors 4 Adistinct click will be heard when the tab has locked into the locator hole of the motor shaft DEPRESS THE SWITCH ARM WHEN INSTALLING THE CAM TO PREVENT POSSIBLE DAMAGE TO THE SWITCH ARM TO INSTALL AN ADJUSTABLE CAM 1 Select the Adjustable Cam required See page 29 2 Locate the Lift Tab on the outer edge of the Cam See fig 5 3 With the Lift Tab facing you align the slot of the adjustable Cam with the Locking Tab of the Vending Cam 4 Place the Adjustable Cam on the Vending Cam DEPRESS THE SWITCH ARM WHEN INSTALLING THE CAM TO PREVENT POSSIBLE DAMAGE TO THE SWITCH ARM 5 Lift the Lock Tab of the Vending Cam at the same time lift the Lift Tab of the Adjustable Cam and rotate the Adjustable Cam clockwise to the desired setting Lock Tab Lift Tab gt Figure 5 Adjustable cam Figure 6 Vending Cam TO REMOVE AN ADJUSTABLE CAM 1 Lift the Lift Tab and rotate the Adjustable Cam clockwise until the Vending Cam Lock Tab is aligned with the slot of the Adjustable Cam 2 Remove the Adjustable Cam from the shaft of the Motor Page 30 TO REMOVE THE VENDING CAM 1 Depress push in the Lock Tab firmly to disengage it from the Motor shaft 2 At the same time pull t
91. the menu PER1 PERIOD 1 This function is used to set time to start and end limited access To display PER1 start time press and let go of select button 1 or 2 To display PER1 end time press and let go of select button 3 or 4 To Change lt Start Time To change start time press and hold select button 1 to change hours and select button 2 to change minutes The time will increment or decrement To change from increment to decrement release the select button and press again PER1 End Time To change end time press and hold select button 3 to change hours and select button 4 to change minutes The time will increment or decrement To change from increment to decrement release the select button and press again NOTE Starttime has to be less than end time You must set an on and off time when using PER1 Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu PER2 PERIOD 2 Set time to start and end limited access the same as Period 1 Limited access can be enabled for two different periods in one day Press amp hold select buttons 1 amp 2 simultaneously to move to the next item on the menu Page 19 INSTALLATION amp SET UP RTN RETURN This function is used to return to the User Option Menu Press select buttons 1 amp 2 simultaneously to return to LAOS Press select button 1 to return to the User Option Menu at Press
92. ting A Install current software Eprom 804 911 380 41 or greater two button programming 804 911 390 21 or greater four button programming Dixie Narco Inc Page 55 13 Problem Insert 1 00 bill and 2 00 or more appears on the display Troubleshooting A Go to nF note factor in menu and set to 100 two button programming only B Install a known good validator 14 Problem New 4 tube changer will not pay out dollar coin Troubleshooting A Install current software 980 51 or greater two button programming 390 11 or greater four button programming 15 Problem Software does not work with free vend note token in BA30 Troubleshooting A Install current software 380 51A or greater two button programming 390 31 or greater four button programming 16 Problem Coinco 9302GX changer dispenses all nickels first then correct change lights come on sample price this occurs 606 Troubleshooting A Load the nickels in coin fill CD mode Note This is a Coinco 9302GX problem 17 Problem Display increments in value with the door closed or when you push on the door Troubleshooting A If using an SIID A6 Control Board Locate the tab below the P8 plug on the board Put a piece of electrical tape on the board to prevent this tab from making contact with the trace on the board above the tab 18 Problem BASO programmed for coupon acceptance accepts bills stacks and doesn t give any credit
93. up and installation The SIID vender will support the following coin changers Micro Mech Controller 110 V 12 pin Changers Domestic Mars TRC 6000 Coinco 9300L Maka USPX001 Micro Mech Controller 24 V 15 pin Changers Domestic Mars TRC 6010 XV Coinco 9302LF DO NOT USE 24 V 12 PIN CHANGERS USE OF 24 V 12 PIN CHANGERS WILL CAUSE DAMAGE TO ELECTRONICS PACKAGE AND CHANGER Multi Drop Coin Mech Domestic 9302GX Mars TRC6510 eL Coin Mech International INSTALLING A COIN CHANGER Hang the coin changer on its mounting plate and secure it by tightening the three securing screws Plug the coin changer into the 15 pin Jones socket or the 6 pin socket for MDB changers in the vender The 15 pin Jones socket is designed to accept the 12 pin plug used on 110 V con troller style coin changers AN After restoring power manually load the coin changer coin tubes with at least 10 coins each Following the program ming instructions for the SIID Vender program each se lection for its own vend price A price of 0 00 is free vend After the pricing is set return the vender to its operate mode either by closing the door or pulling the door closed switch out Prime the coin changer by making a correct change transaction POWER MUST BE REMOVED FROM THE DOOR BEFORE PLUGGING IN THE COIN CHANGER OR THE COIN CHANGER MAY NOT POWER ON PROPERLY IF A BILL ACCEPTOR IS BEING USED THE BILL ACCEPTOR MUST BE I
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