Service Manual
Contents
1. iii 52 SECTION 7 Electrical and Electronic Systems ccccsccscscsccccscsceccccscnceccccscnceccccecsceseccecces 53 ROBI CINEMA 53 REDIOGING NE FUSE HOC 53 CN 54 MIRI 54 DOSE PRE E I EEA 55 Removing the Control Board and Power Supply iii 56 Controboskdlii li netacennes 56 PM 59 Installing the Control Board and Power Supply cccsseccccseecccnsescccscnseccsaussecsausecssauecesaussessauseessasessausecssaussessaages 60 Replacing the HMI Touch Pah l dizaon noia readies 64 SECTION 8 Updating Firmware etere to a aA a venues 67 VKI Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch SECTION 1 Safety Information amp Equipment Specifications Your safety is extremely important to us To avoid personal injury or damage to the equipment and its surrounding areas it is imperative that you read and understand the safety information outlined in this section before proceeding with the installation and operation of this equipment Safety Symbols The following symbols are used throughout this publication Indicates an electrical shock hazard Indicates a potential safety risk or a risk of damage to equipment and or its surroundings Indicates important information that must be understood before proceeding i Indicates an important note or useful tip VKI Publication 100309 001 TECHNOLOGIES INC Service Manual Important Safeguards and Precautions2. When installing the dispenser into the machine make certain that the dispenser is pushed down as far as possible and that the bean chute is inserted and recessed into the top of the grinder prior to tightening the two mounting screws VKI Publication 100309 001 Eccellenza Touch Removing the Grinder 1 Removethe coffee dispenser see page 33 2 Lift the outlet spout to remove it from its support on the grinder dae i E j un Secs Doom 3 With the rear panel removed disconnect the two power wires and the ground wire from the grinder VKI Publication 100309 001 TECHNOLOGIES INC 35 Service Manual 4 Remove the four screws securing the grinder to the machine cabinet and then remove To install a grinder follow these same instructions in the reverse order but please note the following When installing the two mounting screws closest to the wall do not tighten them until the grinder guard has been re installed 36 WHOM Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch Powder Dispenser Removal 1 Open the powder lid 2 Unclip and remove the powder liner 3 Remove the rubberized trim that seals around the edges of the dispensers 4 Lift the top front of the dispenser while at the same time pulling the bottom of the 5 Lift the dispenser up and out the top of the machine To install a powder dispenser follow these same instructions in
3. B1 minimum operating level Fan may minimum operation level M not be drawing enough power i Brewer current has exceeded the Brewer current is over safety level i maximum operating level Brewer current is under minimum Brewer current is below the operation level minimum operating level Brewer is going in the wrong direction or Brewer Inversion l er Wiper is going in the wrong of the wrong switch Brewer Not Countin The brewer quadrature encoder is j not returning any count Brewer Over Current Standby Brewer Safety Fault The IC of the brewer driver is in fault Brewer motion is timed out brewer is moving too slow and unable to reach required position in the allotted period of time Brewer Timeout A brewer sequence step was received while a wiper sequence was already in progress Brewer Unexpected Item Received 6 Coffee Dispenser current is close to M7 maximum operating level Coffee Dispensers current is close to critical level Coffee Dispensers current is close to minimum operation level M6 Coffee Dispenser current is close to M7 minimum operating level 12 TECHNOLOGIES INC direction detected by the activation 3 One or both of the wiper motor PPE A brewer sequence was started 1 Reboot the machine to initialize Brewer Not initialized i iii while the brewer was not initialized the brewer Action s Required 1 Check the wiring and connections fo
4. Service Manual Replacing the HMI Touch Panel 1 Unlock and open the front door 2 Remove the black door fascia undo the clips with a flat head screwdriver in the sequence shown and then pull the bottom of the fascia to remove it 3 Section 7 Electrical amp Electronic Systems VKI Publication 100309 001 64 TECHNOLOGIES INC Eccellenza Touch 4 Pull the HMI from the door and disconnect the wiring harness from the bottom of the HMI 5 Removethesmall MicroSD card from the original HMI push in and release to pop it out and insert it into the new one push in and release to lock it in place 6 Install the antenna onto the bottom of the HMI if missing 7 Connect the wiring harness to the bottom of the HMI 65 VKI Publication 100309 001 TECHNOLOGIES INC 66 Service Manual 8 10 11 12 TECHNOLOGIES INC Place the HMI onto the door making certain to secure the USB connector to its retainer on the door Secure the HMI to the front door using four screws Switch the machine power on Load the latest firmware into the HMI see page 67 Test the equipment and if functioning properly replace the black door fascia VKI Publication 100309 001 Eccellenza Touch SECTION 8 Updating Firmware Firmware updates may be released periodically for the Eccellenza Touch These updates may consist of fixes new options and features customizations etc This se
5. be replaced 3 Heater element may need to be replaced 4 Control board may need to be replaced 1 Heater relay may need to be Water temperature is over the Water temperature has exceeded replaced maximum level configured temperature setting 2 Control board may need to be replaced Water temperature is not rising while Water temperature is not increasing heating while in heating mode Whippers current is close to critical Powder Whipper current is close to 1 If message persists replace the level maximum operating level faulty whipper motor Whippers current is close to minimum Powder Whipper current is close to 1 If message persists replace the operation level minimum operating level faulty whipper motor M4 Powder Whipper current has i 1 If message persists replace the Whippers current is over safety level M5 exceeded the maximum operating sid p faulty whipper motor M11 level 1 Check the wiring and connections f e MA Whippers current is under minimum M5 Powder Whipper current is below to the whipper motor operation level ii the minimum operating level 2 If message persists replace the faulty whipper motor 1 The wiper may be jammed or binding 2 The wiper motor may need to be replaced 1 The wiper may be missing or The wiper motor current was under improperly installed M10 ithe configured minimum operation 2 Check wiper motor connections l
6. holder Loosen the plastic hex nut that secures the fuse holder to the machine Remove the fuse holder and replace it with the new one Transfer the fuse and the cap from the old fuse holder onto the new one if required Secure the new fuse holder to the machine with the plastic hex nut Di ea e i Connect the wiring to the new fuse holder VKI Publication 100309 001 53 TECHNOLOGIES INC Service Manual Service Cord 1 Disconnect the black and white service cord wires from the power switch at the rear of the machine 2 Disconnect the green service cord wire from the ground post at the rear of the machine 3 Compress the strain relief and pull the service cord from its opening at the rear of the machine 4 Insert the new service cord into the opening at the rear of the machine and secure it with the strain relief 5 Reconnect the service cord wiring i Black wire hot gt connects to the switch tab 2 ii White wire neutral gt connects to the switch tab 1 iii Green wire ground gt connects to the ground post Main Power Switch 1 Disconnect the wiring from the main power switch 2 Compress the clips on each side of the switch and push it through the opening in the metal towards the outside 3 Insert the new switch into the cut out at the rear of the machine and snap it in place to secure it make sure the O it towards the left and the is towards the right 4 Co
7. the reverse order VKI Publication 100309 001 37 TECHNOLOGIES INC Service Manual Removing Coffee and Powder Dispenser Motors The coffee and the powder dispenser motors are the same component with the motor coupling configured differently The coupling can be easily pushed out of the motor housing with a 9 32 nut driver Coffee Motor Configuration Powder Motor Configuration default 1 Disconnect the inline wiring connector for the motor to be removed circled in yellow 2 Removethetwo screws securing the motor to be removed to the machine red arrows NOTE When re installing these screws the torque must be 4 in Ibs for the coffee motors and 7 in Ibs for the powder motors 3 Remove the motor s i When removing or installing a coffee motor the wiring and the connector needs to be passed through the round opening in the coffee dispenser base To install a dispenser motor follow these same instructions in the reverse order VKI Publication 100309 001 38 TECHNOLOGIES INC Eccellenza Touch Whipper System Removal Manual Cleaning and Installation The same disassembly and cleaning procedure applies for all three of the whipper systems Also note that the plastic whipper components may be gray or black in color Whipper System Components Removing the whipper system components 1 Remove the dispenser chute and disconnect the outlet hose 2 Turn the small handle
8. the valve head in this position to perform the next step E Place the spring into the U Cup seal with the valve head in the middle of the spring and then install the valve activator over the spring flatter side towards the front While holding the valve body in place inside the cylinder press firmly on the valve activator until the tip of the valve body passes through the activator locking everything in place F Install the large o ring into the recession in the bottom center of the cylinder VKI Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch 6 Slide the piston rod assembly all the way down into the cylinder SLI 7 Apply food grade lubricant Lubrifilm onto both sides of the piston track inside the cylinder base m m a E F Tia pS 27 VKI Publication 100309 001 TECHNOLOGIES INC 28 Service Manual 8 9 TECHNOLOGIES INC Turn the drive gear at the bottom of the brewer clockwise while at the same time pushing the base onto the cylinder until it is fully seated Insert the five screws into the cylinder base and tighten them in the sequence shown NOTE When re installing these screws the torque must be 30 in Ibs VKI Publication 100309 001 Eccellenza Touch Removing the Brewer Motor Remove the brewer assembly With the rear panel removed disconnect the wiring harness from the brewer motor Loosen the two upper screws and rem
9. to the whipper motor 2 Install the new motor into the cutout in the machine wall Install the bottom of the assembly first and then push the top of the assembly into the cutout until the plastic clip locks it in place 3 Secure the mount to the wall with a screw and then install the base onto the mount NOTE When re installing the screw the torque must be 15 in Ibs a z 4 Install the impeller onto the shaft line up the arrow on the impeller with the flat side of the shaft VKI Publication 100309 001 42 TECHNOLOGIES INC Eccellenza Touch 5 Insert the whipper chamber into the base making sure to also insert the chamber s inlet into the adaptor and the steam trap into the powder drawer and turn the handle on the locking ring to the center position to secure the chamber 6 Reinstall the powder chute into the whipper and re connect the whipper outlet hose 7 Perform a Powder Rinse cycle to flush any powder that may have fallen into the whipper chamber see page 44 Installing the Gasket Seal and the Impeller When replacing the gasket make certain that the small alignment line on the gasket lines up with the alignment line on the base If the gasket is not aligned properly it will take on an oval shape causing an improper seal around the shaft resulting in a major leak VKI Publication 100309 001 43 TECHNOLOGIES INC Service Manual When replacing the impel
10. Joint torique t te de la valve 202168 001 202260 001 202147 004 Wiper Balai Filter Filtre Valve Head T te de la valve OO O 202149 001 202201 001 X2 202160 002 gt Valve Housing O Ring Cylinder O Ring 202153 001 anse Joint koridu Boller de la valve Joint Di aide Piston Seal Joint torique piston Contents of Yearly Maintenance Kit 202341 001 gt Clean the whipper components for detailed information about disassembling and cleaning the whipper components consult the Whipper System Removal Manual Cleaning and Installation section on page 39 VKI Publication 100309 001 TECHNOLOGIES INC Service Manual Every 3 Years Service Technician Miscellaneous TECHNOLOGIES INC gt gt gt gt Replace the following heater element thermal cut off switch external relays all seals and gaskets and o rings Refurbish the Brewer the brewer must be disassembled and all worn components must be replaced Run the Brewer Rinse Cycle when prompted by the machine a message appears on the touch screen Run the Powder Rinse Cycle when prompted by the machine a message appears on the touch screen Verify Water Tank Components dependant on the local water conditions inspect clean or replace components as required Cleaning the Coffee Dispenser empty remove and clean the coffee dispenser with warm water and dish soap Thoroughly dry the dispenser before re install
11. October 5 2015 Service Manual VICI TECHNOLOGIES INC VKI Publication 100309 001 Service Manual Carefully read this instruction manual before proceeding with the installation and operation of this equipment Keep this manual in a safe place for future reference Disclaimer Although the utmost care was taken putting together this publication VKI Technologies Inc accepts no liability for inaccuracies or omissions to this publication VKI Technologies Inc is not responsible for misinterpretation of any information contained in this publication VKI Technologies Inc is not responsible for injuries or damages resulting from incorrect or improper use of this equipment unauthorized modifications to the equipment use of non original replacement components in the equipment or improper installation of the equipment Copyright VKI Technologies Inc 2015 The information and contents of this publication are property of VKI Technologies Inc No part of this publication can be reproduced reused modified or published in any format without the written permission of VKI Technologies Inc VKI Technologies Inc reserves the right to change the specifications to the equipment and to modify the information contained in this publication at any time and without prior notification to the purchaser of this equipment All rights are reserved To view and download other equipment documentation visit the Documentation section
12. TECHNOLOGIES INC This equipment is designed for indoor use ONLY and must never be installed outdoors The installation of this equipment must comply with all municipal state provincial and federal electrical and plumbing codes Installation and servicing of this equipment must only be performed by qualified personnel Do not attempt to install or service this equipment if you are not qualified as it may result in personal injury There are no user serviceable parts inside the equipment Do not use an electrical extension cord or power bar This equipment must be installed in a location with an ambient temperature between 5 C 35 C 40 F 95 F The main water supply pressure must be between a minimum of 20psi and a maximum of 100psi This equipment must be positioned so that the wall plug and the main power switch are both easily accessible Do not connect this equipment to a voltage supply other than the voltage indicated on the serial number decal Do not immerse this equipment or any part of this equipment in liquid Do not install the equipment in an area where water spray is present This equipment must be installed securely on a level surface If it does not appear to be a stable location select another installation location Leave a minimum of 2 5cm of space around this equipment for proper ventilation Keep hands clear of the dispensing area at the front of this equipment Liquids being dispensed are extremely
13. The automatic rinse cycle for the Place an empty leak proof container rinse Insert an empty container brewer or for the powder system has lunder the pour spouts area and then under spout and press lt Start gt been triggered press lt Start gt to begin the rinse cycle Overflow detected Remove and Remove the cup stand and floor liner An overflow has been detected h empty cup stand and drip tray and empty their contents Check the main water source as well as Verify water connection and feed The water tank is taking too long to fill ithe hoses going to the machine inlet valve for leaks or blockages i Install the waste bin If message Please reinsert waste bin The waste bin is not installed i o persists check the waste bin sensor Water Safety Level Water level has Drain some water from the tank If this The water tank has overfilled reached the level safety probes persists clean the level probes Interrupted vend Insert an empty Place a cup under the pour spouts and container under spout and press press the lt Start gt button Any liquid still Start in the system will drain into the cup The vend was interrupted and the cycle did not finish VKI Publication 100309 001 TECHNOLOGIES INC Service Manual System Status Screen Condition Message Displayed Code Blower amp Fan current is over safety level Blower amp Fan current is below the B1 Blower amp Fan current is under _ i si
14. ces of this equipment as they will become discolored and or damaged permanently Use mild cleaning products such as dish soap Do not lean on push or shake the equipment as there is a risk that it can tip or fall or cause water to overflow and contact electrical components creating a shock hazard Unauthorized modifications made to this equipment can result in serious personal injury and or damage to the equipment and its surroundings including a risk of fire and voids all warranties and safety certifications listings VKI Publication 100309 001 TECHNOLOGIES INC Service Manual Specifications Weight 76 Ibs 345kg Temperature Electronic Probe Control Heating Time 20 minutes after install Circuit Protection AL Thy Certifications amp ip Listings cy Fus Capacities Coffee Hopper 1 1000 grams 2 25 Ibs with partition at center or 1350 grams 3 Ibs with partition at right side 1000 grams 2 25 Ibs with partition at center or 650 grams 1 5 Ibs with partition at right side Equipment Dimensions Height 28 0 71 cm Width 20 0 56 cm Depth 20 25 51 cm Installation Dimensions Height 34 5 88 cm Width 22 0 56 cm 22 5 57 cm Any references made in this manual to coffee blends powder products and A beverages are for example purposes only The actual products used in the equipment may differ from the examples used in this manual VKI Publicatio
15. ction guides you through the simple process of updating your equipment to the latest firmware After replacing the control board the firmware must be loaded when the machine is first powered up Do not power up the machine until the USB Flash drive with the proper firmware is connected to the machine 1 Load the latest firmware files onto a USB flash drive minimum 1GB 2 Remove the waste bin 3 Remove the plug from the USB connector and insert your USB flash drive into it Make sure to push the USB flash drive into the USB connector as far as it can go 4 Reboot the machine using the main power switch VKI Publication 100309 001 67 TECHNOLOGIES INC 5 The updating process is automated and requires no user input The screen reverts to command style prompts that provide progress information on the update Deppin fibe fretesitreserere ni ferries resin le a d pi Fira RL ER ar la Mili ee ie da lana Preti sede jaia lel las reer bamia iiag Piare ci n Comging Tila OPE a RE e cei p el or lige ba ra Ces img e pl ea Ae eed T j Wire f imre jma ie ci Fa 6 Once the update is complete after 5 10 minutes you are prompted to remove the USB flash drive to reboot the machine Tapia filo Peel eel gee eel oe i set fp an ler I foe ees e Peed Lera pi Tri Seer er a Pila eee pti ie deva el M wihi pe Consi iig Pre i ie in Fie ee ee ie SL el ie ea Pr Ceeed bag siii A i ee Pre i p Tieaj Piro salire bee ee
16. e dispenser motor 2 The coffee dispenser may not be engaged with the dispenser motor 3 The coffee dispenser motor coupling may need to be replaced 4 If message persists replace the coffee dispenser motor VKI Publication 100309 001 Message Displayed Coffee Dispensers current is over safety level Coffee Dispensers current is under minimum operation level Coffee Dispensers Over Current Standby Condition Coffee dispenser motor current has exceeded the maximum operating level Coffee dispenser motor current is below the minimum operating level The coffee dispensers current sum was over the configured stand by operation level Eccellenza Touch Action s Required 1 Check to see if the coffee dispenser motor is jammed 2 Reboot the machine 3 If message persists replace the coffee dispenser motor 1 Check the wiring and connections to the coffee dispenser motor 2 The coffee dispenser may not be engaged with the dispenser motor 3 The coffee dispenser motor coupling may need to be replaced 4 If message persists replace the coffee dispenser motor 1 Clear the message 2 Reboot the machine i The grinder current was over the 1 Clear the message 1 i Coree angel Ov Che UReSREStancoyi G stand by operation level 2 Reboot the machine S1 S2 aci paroled ne 1 Replace LED harness CUP LIGHT LED 1 is not detected CUP LIGHT LED 2 is not detected Fan is not present or
17. e ee fl ie TUE E alia amano Gin iii dir g ary PST m peer da my tie lune fh he i Fip ale uni aa Pacer lays Porcini ini i i ran sel VA pt rr le oe ee ge ee Pri e ila csi piar cri I ee le rrini ill fee Pa i ee rea Po con ll ir i i ir ii i ee Lib fi Pi Coupee Fill Seep eee A ate Tenge trae ag a id oo ai da ee oe e ee a ged is Li Le a ian ei i ee cae Chet eal Pil de Dampi Tiie emi Peline te Et cee Foire i i Pg mn Ae ee Rule Re ee ee ee ee ee Lal ig ee i ee eel L ico Mi nti i ne de ANI af en Le Pri i Tree aa bpp Re fi da da Fia eee ape ii Emn ia ug dipl seal METE a bel ioe ampiri ee ra l lg Srpe mie imr lei Ganim ae gr aa E asa e Ra RR i ae 7 Remove the flash drive and the Eccellenza Touch will reboot itself twice While it is rebooting re install the plug onto the USB connector and re install the waste bin 8 Itis possible that an error may be displayed on the screen If this is the case simply clear the error Updating the Eccellenza Touch firmware will not overwrite or change any existing settings or customizations you may have made in the programming These settings will be maintained 6 WIKI TECHNOLOGIES INC
18. e inlet the maximum operating level valve or one of the outlet valves valve or one of the outlet valves than the configured timeout 1 Clear the message 2 Reboot the machine 1 Clear the message 2 Reboot the machine 3 If message persists replace the control board Heater current has exceeded the configured stand by operation level reboot the machine 1 Clear the message 2 Reboot the machine 3 If message persists replace the heater element 2 Reboot the machine 1 Check wiring and connections to the level probes 2 Clean level probes 1 Check the wiring and connection to the temperature probe 2 Replace the temperature probe 1 Check the wiring and connection to the temperature probe 2 Replace the temperature probe Fault signal triggered due to a failure of the level probes and overflow detector power supply Heater bad connection count has exceeded the configured limit 1 2 3 L5 1 1 1 L4 Safety level probe is detected while the normal level probe is not T1 Temperature probe is shorted Reaching the water set point H Default 95 C took longer than the maximum configured heating timeout Default 30 min ri fom probe is open 15 TECHNOLOGIES INC Service Manual Message Displayed Code Condition Action s Required 1 Check wiring and connections to heater relay heater element and control board 2 Heater relay may need to
19. er belt 3 Reboot the machine 4 If message persists replace the grinder 1 Check the condition of the grinder belt 2 Check the wiring and connections to the grinder 3 The grinder may need to be replaced 13 TECHNOLOGIES INC Service Manual Message Displayed Code Condition Action s Required 1 Inspect wiring and connections to the heater relay and heater xi Heater current is close to maximum Heater s current is close to critical element level poo eee ENE PAETE Se 2 Heater element may be drawing drawing too much power too much power If message persists replace the heater element Heater current is close to minimum 1 Reboot the machine operating level Heater may not be 2 If message persists replace the drawing enough power heater element 1 Inspect wiring and connections to the heater relay and heater element 2 Heater element may need to be replaced 3 Heater relay may need to be replaced 1 Check wiring and connections to the heater relay 2 Check wiring and connections to the heater element 3 Replace heater element Impossible temperature greater than i 1 Inaccurate temperature reading p P g T1 Invalid temperature being reported p 6 over heat or below 0 replace the temperature probe 1 Clear the message The IR LED of the waste bin sensor i 2 Reboot the machine LED in Waste Bin detector has a fault voltage is over the configured i 3 If
20. es completely into the tank lid until they are clipped and locked in position VKI Publication 100309 001 47 TECHNOLOGIES INC Service Manual Replacing the Heating Element Caution The heating element may be extremely hot Make sure the element has cooled to a safe temperature before attempting to remove it 1 With the water tank and the tank lid removed remove the hex nuts and washers used to secure the heating element to the tank lid I 2 Insert the new heating element through the bottom of the tank lid and secure it to the top using the large hex nuts and washers 3 Re install the tank lid buy pushing it onto the water tank body until it clips securely in place VKI Publication 100309 001 48 TECHNOLOGIES INC Installing the Water Tank Assembly 1 Connect the wiring to the heating element Eccellenza Touch 2 Connect the wiring to the water level probes as illustrated below VKI Publication 100309 001 TECHNOLOGIES INC 49 50 Service Manual 3 4 5 TECHNOLOGIES INC Lower and slide the water tank onto its shelf Make certain the tab at the bottom of the water tank slides under the metal guide Connect the wiring to the temperature probe VKI Publication 100309 001 6 Connect the wiring to the five outlet valves as illustrated below 7 Connect the inlet hose to the bottom of the water tank 8 Connect the outlet hoses to thei
21. ess etc can be found in this menu gem Aaus ETTI info VKI Publication 100309 001 20 TECHNOLOGIES INC Eccellenza Touch SECTION 4 Brewer System Replacing the Brewer Assembly 1 Removethe waste bin then unlock and open the front door 2 Remove the brewer spout assembly 3 Press on the bottom of the red release latch and rotate the brewer towards the left clockwise to release it 4 Lift the brewer off the brewer motor to remove it If you are performing the annual maintenance on the brewer continue with _ this section of the manual for instructions to completely disassemble the _ brewer To install the brewer follow these same instructions in the reverse order When re installing the brewer make certain the wiper is properly installed _ inside of the wiper arm VKI Publication 100309 001 21 TECHNOLOGIES INC Service Manual Replacing the Filter Screen 1 Removethe waste bin open the front door and re install the waste bin Allow the machine to complete its initialization 2 Access the equipment programming and navigate to the System Status menu and then the Maintenance sub menu 3 Tap the Remove Filter option Sytem Status a TT CHES Amn Pill it 4 The brewer lowers the piston all the way to the bottom of the cylinder which will subsequently unclip the filter screen from the piston 5 The piston then moves to the top of the cylinder all
22. evel 3 The wiper motor may need to be replaced i The wiper limit switches are 1 Reverse the wiring connections Wiper Inversion M10 inverted to the wiper switches 1 Clear the message 2 Reboot the machine The wiper motor current was over Wiper current is over safety level M10 ithe configured maximum operation level Wiper current is under minimum operation level A wiper sequence was started while Wiper Not Initialized M10 the wiper was not initialized homed 3 If message persists check wiper motor switches and connections 4 If message persists a wiper motor switch needs to be replaced Standby configured stand by operation level 2 Reboot the machine 1 Reboot the machine Wiper Safety Fault 2 If message persists the control board may need to be replaced 1 The wiper may be jammed or binding 2 Check wiper motor connections 3 The wiper motor may need to be replaced Wiper motion is timed out brewer is moving too slow or stopped unable to reach required position in the allotted period of time Wiper Timeout A wiper sequence step was received M10 while a wiper sequence was already in progress 1 Clear the message 2 Reboot the machine Wiper Unexpected Item Received VKI Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch Clearing Error and Reminder Messages Should an error or reminder message be triggered the error or
23. has abnormal operation K1 Fan is not present or operating abnormally 1 Check fan wiring and connection to the control board 2 Clean any accumulation from fan 3 If message persists replace the exhaust fan 4 If message persists replace the control board 1 Check the fuse on the control Grinder Fuse Fault G1 Grinder fuse is in fault board 1 Clear the me e Grinder Sensor Error G1 Grinder Current Sensor is out of range n ae 2 Reboot the machine Grinder s current is close to critical level Grinder s current is close to minimum operation level Grinder s current is over safety level Grinder s current is under minimum operation level VKI Publication 100309 001 Grinder current is close to maximum operating level Grinder may be drawing too much power Grinder current is close to minimum operating level Grinder may not be drawing enough power G1 Grinder current has exceeded the maximum operating level Grinder current is below the minimum operating level 1 Check to see if the grinder is jammed possibly a foreign object in the grinder heads 2 Check the condition of the grinder belt 3 Reboot the machine 4 If message persists replace the grinder 1 Reboot the machine 2 If message persists replace the grinder 1 Check to see if the grinder is jammed possibly a foreign object in the grinder heads 2 Check the condition of the grind
24. he Brewer ASSemMDIVY iii 21 Replacing pe Fiter Sree ariin npin NENANA NRE rara 22 PETIIOVING he Brewer PETON E SeUl E OE TEE AE AEA 23 Removing the Brewer CVG CP iii O aiar OA 25 Removing the Brewer Motor iii 29 Removing the Wiper Motor Assembly iii 30 Removing the Motor from the Wiper Motor ASSEMDIY iiiiiiia 31 Removing the Wiper Motor Pinion Coupling rrrrirrrrereeeeiere rire 31 REMOVING a Wiper Motor SWitch iii 32 SECTION 5 Coffee and Powder Dispensing Systems cccsccscscscsccscsccccccscsceccccecsceccccecnces 33 cofee SCS OO OV A iii acri 33 Removing EGNAT aa 35 POWGCFPISPRISCFRCION G rientrante etici 37 Removing Coffee and Powder Dispenser Motors iii 38 Whipper System Removal Manual Cleaning and INStallation ccccccccsseseecccceececcecneesecessaeseecsssassecessanseeesas 39 POWT FNS alici 44 TECHNOLOGIES INC Service Manual SECTION 6 WatersSyvsten Tn olearia ini 45 Domina the Water TANK iesirrs annain irana E AEE T E E A E E 45 Replacing TNE OQullel Valves irsngrereoriit rinii EE N AEAEE aaa 46 REMOVING the Water TOOK srir er a a e E E ETE EE EEE TET ERRAT 47 Replacing the Temperature Probe and Water Level Probes iii 47 Repiocing the Heating FIEMME aa 48 Installing the Water Tank Assembly sini 49 Removing Inlet Valve
25. hot and can cause severe burns Never disconnect this equipment from the wall outlet by pulling on the service cord and never use this equipment if the service cord is damaged If the service cord is damaged it must be replaced with a new service cord that is available from your distributor or the manufacturer of this equipment Never circumvent the safety features incorporated into the equipment They are there for your protection and should never be disabled or bypassed under any circumstances Always switch the power off and disconnect the service cord when cleaning the interior of this equipment Components inside this equipment can cause electrical shock resulting in personal injury VKI Publication 100309 001 Eccellenza Touch Use caution when servicing the water tank or any of its components the water in the tank and the tank components may be extremely hot and can cause severe burns Use caution when working inside this equipment as there may be sharp edges on some components that can cause cuts To prevent electrical shock remove all jewelry rings watches etc when servicing this equipment Use only original equipment manufacturer replacement parts Unapproved replacement parts can result in personal injury fire and or further damage to the equipment Do not allow children to access this equipment They are not aware of the potential dangers that exist Never use ammonia based cleaners on the surfa
26. ication 100309 001 TECHNOLOGIES INC Eccellenza Touch 3 Reconnect the output wires to the power supply as illustrated below 4 Pass the long black wire through the center of the board mounted choke and towards the power supply side 5 Connect the AC wires to the power supply as illustrated below VKI Publication 100309 001 TECHNOLOGIES INC 61 Service Manual 6 Route the black and white heater circuit wires around the outside of the power supply and then upwards 7 Install the power supply and control board assembly back into the machine Make sure the two joggles slide into the openings on the metal wall to lock the assembly in place NOTE Forclarlty the wiring is no illustrated 62 BAZ Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch 8 Reconnect the black wire to the heater relay and the white wire to the heating element 9 Reconnect the black wiring pair to the fuse holder 10 Reconnect the white wiring pair to the main power switch 11 Connect the power cord to the wall outlet but DO NOT SWITCH ON THE POWER i After replacing the control board the firmware must be loaded when the machine is first powered up Do not power up the machine until the USB i Flash drive with the proper firmware is connected to the machine 12 Follow the procedure for updating the firmware see page 67 VKI Publication 100309 001 TECHNOLOGIES INC 63
27. ing it For detailed information about removing the coffee dispenser go to page 33 Cleaning the Powder Dispensers empty remove and clean the powder dispensers with warm water and dish soap Thoroughly dry the dispensers before re installing them For detailed information about removing the powder dispensers go to page 37 VKI Publication 100309 001 Eccellenza Touch SECTION 3 Error and Reminder Messages Main Screen Message Displayed Condition Action s Required Backend Services Unreachable Tryin _ A L connection was lost Will reconnect automatically to reconnect System Starting Waiting for initialization System initialization System update Warming up These are all regular operation These messages will clear themselves Machine warming up messages automatically System Ready Brewing in progress Water filling Brewer reinitialization The machine is currently in Power The machine will exit Power Saving Power Saving Mode Saving mode mode at its preset wake time Refill the powder container s Powder 1 2 3 low level Fill The powder level for the indentified Note the message may continue to powder container 1 2 3 container 1 2 or 3 is low appear for a few vends after refilling this is normal and it will clear Empty the contents of both the waste Empty waste bin and cup stand The waste bin is full aia bin and the cup stand Automatic brewer or powder system
28. ler align the small arrow on the impeller with the flat side of the whipper shaft Push the impeller until it clicks in place Powder Rinse After servicing the whipper system you ll need to perform a Powder Rinse to flush powder that may have fallen into any of the three whippers 1 Go to the System Status screen and select the Maintenance tab 2 Tap the Powder Rinse option to activate it Sysiem Status Gli di fg TI TE MAPPE MDE FONTE I This option runs a rinse cycle to clean all three of the powder whipper systems by sending hot water through each of the whipper units while at the same time activating each of the whipper motors Place a cup on the cup stand prior to running this cycle as up to 12 0z of water will be dispensed once the cycle is activated VKI Publication 100309 001 44 TECHNOLOGIES INC Eccellenza Touch SECTION 6 Water System Draining the Water Tank 1 Switch off the machine power disconnect the service cord from the wall outlet and turn off the water supply going to the machine 2 Remove the machine s back panel 3 Remove the drain hose from its clips 4 Remove the security plug from the end of the drain hose valve place the hose inside a waterproof container and open the valve at the end of the hose Water will start draining into the container Caution The water draining from the tank may be extremely hot and has the potential to cau
29. message is displayed at the lower left of the screen In the example below the message reads Powder 2 low level However in our example there are three messages present as indicated by the number 3 in the upper right corner of the message box Messages are stacked in the order in which they occur Tap the message box to view more details about the message and the steps required to rectify the issue VKI Publication 100309 001 17 TECHNOLOGIES INC Service Manual In this case the Powder 2 dispenser is running low and must be refilled Open the powder dispenser lid and refill the dispenser Coffee ia cotton Poyder 12 low level Please Till powder container 2 Once done tap the checkmark to clear this message If you cannot immediately refill the dispenser tap the X to close this window without clearing the message Coffee ie coeg Powder 12 low level Please Till powder container 2 In a case where multiple messages are present after clearing the first message any subsequent messages are displayed one at a time until they are all cleared 18 SARZE Vit Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch Fault Codes Should a fault be present it is identified using one of the codes from the list below The right section of the screen shows the component code a brief description of the fault and corrective actions necessary to clear this fault system Statu
30. message persists replace the Heater s current is close to minimum operation level Heater current has exceeded the Heater s current is over safety level i maximum operating level Heater s current is under minimum Heater current is below the operation level minimum operating level maximum operation level i waste bin presence sensor The fan or blower current sum was Machine Fan Blower Over Current over the configured stand by Standby operation level Machine No Cup Light 1 Short 1 S2 Light LED 1 or 2 h 1 Repl LED h l Machine No Cup Light 2 Short 51 52 cup ight or 2 is shorted eplace LED harness 1 The powder product in the dispenser may be packed or compressed Empty the powder dispenser 2 The powder dispenser may be jammed 3 The powder dispenser motor may be seized Try to unseize the motor 4 If message persists replace the powder dispenser motor M1 M2 M3 1 Check the wiring and connections to the powder dispenser motor 2 The powder dispenser may not Powder Dispenser current is close to i A Mi be engaged properly with the Powder Dispensers current is close to m2 Minimum operating level Powder M3 M1 M2 M3 1 Clear the message 2 Reboot the machine Powder Dispenser current is close to maximum operating level Powder motor may be drawing too much power Powder Dispensers current is close to critical level Sk powder dispenser mot
31. n 100309 001 TECHNOLOGIES INC Eccellenza Touch SECTION 2 Care and Maintenance To keep the Eccellenza Touch running efficiently and at peak performance the following maintenance procedures must be performed at their specified intervals It is recommended that equipment maintenance be scheduled at a time that would be the least disruptive to your customers Whenever possible replace the components requiring maintenance with new or refurbished ones and then refurbish the older components at your shop Daily Care Caretaker gt Empty the Cup Stand empty the contents of the cup stand and rinse the stand and grill under clean running water gt Empty the Waste Bin empty the contents of the waste bin gt Refill the Coffee Dispensers and Powder Dispensers top off the coffee and powder dispensers gt Wipe Exterior and Countertop using a clean towel wipe any coffee grounds and spills from the exterior of the machine and the countertop Every 10 000 Cycles or 12 Months Service Technician gt Clean the brewer components with warm water and dish soap For detailed information about removing and disassembling the brewer go to page 21 gt Replace Brewer Seals and Gaskets there are several seals and gaskets located throughout the brewer assembly that need to be replaced every 12 months The brewer Yearly Maintenance Kit p n 202341 001 contains everything required 202148 001 Valve Head O Ring
32. nd connections to the powder dispenser motor 2 If message persists replace the powder dispenser motor Powder Dispenser current is below the minimum operating level The powder dispensers current sum was over the configured stand by operation level M M M Dias whippers current sum was over the configured stand by operation level 1 Clear the message 2 Reboot the machine 1 Clear the message 2 Reboot the machine 1 If this occurs during initial heating it may be due to water expansion Empty some water from tank 2 The machine may have been moved causing tank to overfill Empty some water from tank 3 Level probes require cleaning The water tank has overfilled and the water level is reaching the safety level probe may need to be replaced VI VE Valves amp Relay current is below the minimum operating level may need to be replaced 1 Clear the message 2 Check wiring and connections to Valve s current has exceeded the 1 Clears automatically If not configured stand by operation level reboot the machine Water temperature went below the H1 configured minimum critical temperature Default 0 C 1 Clear the message 2 Reboot the machine 1 Clear the message inlet and outlet valves 3 If message persists the inlet Inlet valve and heater were both 1 jactivated for a period of time longer VI VE Valves amp Relay current has exceeded 2 If message persists th
33. nnect the wiring to the new power switch i Tab 2 on switch black wire from service cord hot ii Tab 1 on switch white wire from service cord neutral iii Tab 2a on switch black wire to fuse holder iv Tab 1a on switch white wire pair from board power supply VKI Publication 100309 001 54 TECHNOLOGIES INC Eccellenza Touch Exhaust Fan 1 With the back panel removed disconnect the exhaust fan wiring from the control board 2 Using a 7 16 nut driver remove the hex nut securing the ground wire and exhaust fan 3 Remove the remaining three hex nuts 4 Remove the exhaust fan from its mounting posts VKI Publication 100309 001 39 TECHNOLOGIES INC Service Manual Removing the Control Board and Power Supply Disconnect the service cord from the wall outlet prior to attempting to replace any of the components in this section Failure to do so can result in an electrical shock The control board and the power supply are both mounted onto the same support bracket To replace the power supply the control board must first be removed from the support bracket Control Board 1 With the back panel removed disconnect all of the wiring harnesses from the control board 1 to 8 2 Disconnect the black wiring pair from the fuse holder 9 3 Disconnect the white wiring pair from the main power switch BG WHOM Publication 100309 001 TECHNOLOGIES INC Eccelle
34. nza Touch 4 Disconnect the black wire coming from the board power supply from the heater relay 5 Disconnect the white wire coming from the board power supply from the heating element 6 Removethe black and white wires going to the heating circuit from the wire clips 7 Lift the board and power supply up and to the right to release it from the machine VKI Publication 100309 001 5 TECHNOLOGIES INC 58 Service Manual TECHNOLOGIES INC Remove the long black wire by pulling it through the center of the board mounted choke E a La ie Al N pi dp HE i Pa pie Titis a VKI Publication 100309 001 Eccellenza Touch Power Supply 10 Disconnect the wiring from the upper and lower terminal blocks of the power supply Do not lose the small screws and square washers when removing the wiring terminals from the power supply as these are not available as service parts 11 With the control board removed you now have access to the four screws used to secure the power supply to the support bracket Loosen these four screws to remove the power supply from the support bracket 39 VKI Publication 100309 001 TECHNOLOGIES INC 60 Service Manual Installing the Control Board and Power Supply 1 Install the power supply onto the support bracket using four screws The side of the power supply with the 4 vent slots must be at the bottom di VKI Publ
35. of our web site at the following URL http www vkitech com documentation html Contact Information VKI Technologies Inc 3200 2e rue St Hubert Qu bec Canada J3Y 8Y7 Phone Local 450 676 0504 Customer Service 1 800 567 2951 Technical Support 1 888 854 0207 Fax 1 800 567 7776 Web Site www vkitech com Email Customer Service customer service vkitech com Technical Support tech support vkitech com VICI VKI Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch Table of Contents VKI Publication 100309 001 SECTION 1 Safety Information amp Equipment Specifications ccsccscsceccccscsceccccecsceccccecnces 5 10 lt 4 8 BOL 1 FRE EEE EE 5 Important Safeguards and Precautions wncinsancinssvecacnnnuissensa denier santuxsanansuncehunenas aviuxsnvdassnnahtenwsinbesdncstsouounentuscoaseaates 6 PECI AOE ori E 8 C n I E T 8 EGUMEN DIMEN TONS soriire naana e RAAE EANET S ANT EAE area 8 soldoni 8 SECTIONI 2 Care and Maintenance 3h ii oa a ea 9 Dada 9 Every 10 000 Cycles or 12 Months Service Techniciah iii 9 Every 3 VEGIS Service TECANICIOR nata 10 VEGA O IDEE AO 10 SECTION 3 Error and Reminder Messages scsscsssssscscsccccccscsccccccscnccccccscsceccccecsceseccecces 11 Clearing Error and Reminder Messages iii 17 are ft OF 6 0 S ae ene en tn ee rte rin 19 lira 20 VA EEE 20 SECHON 4 Brewer systems lita into 21 Replacing t
36. on the locking ring on the whipper base to the right until it stops This unlocks the whipper chamber from the whipper base allowing it to be pulled off VKI Publication 100309 001 39 TECHNOLOGIES INC 40 Service Manual 3 4 6 TECHNOLOGIES INC Remove the whipper chamber and the steam trap from the whipper base disengaging it from the powder drawer and inlet fitting Remove the impeller from the motor shaft VKI Publication 100309 001 Eccellenza Touch 7 Push down on the locking clip at the front of the base and pull the base and motor out through the front of the support Cleaning the whipper components At this point all of the plastic components have been removed They can now be cleaned with warm water and dish soap Thoroughly rinse the components under warm running water for several minutes to remove any remaining residues Once done the components must then be dried using a clean cloth Do not submerge the whipper motor in water i Do not rinse the whipper motor with water i Do not use any type of cleaner or detergent on the whipper motor Prior to reassembling the whipper system we recommend that you inspect and if required replace the whipper seal and the large whipper base o ring VKI Publication 100309 001 41 TECHNOLOGIES INC Service Manual Installing the whipper system components 1 Connect the inline wiring connector that supplies power
37. onto the piston rod and press it down into position Secure the piston to the piston rod using the large sidewalk screw NOTE When re installing this screw the torque must be 30 in lbs PA LC Install the filter screen by pressing it onto the piston until it clips into position all the way around Bottom View VKI Publication 100309 001 Eccellenza Touch Removing the Brewer Cylinder 1 Remove the brewer piston see page 23 2 Remove the five screws securing the brewer cylinder assembly to the cylinder base and set them aside for now 3 Turn the drive gear at the bottom of the brewer counter clockwise while at the same time lifting the base away from the cylinder until it is free and then remove and discard the old cylinder assembly 4 Remove the piston rod assembly from the piston and set it aside as you will be re installing it later in this procedure LI VKI Publication 100309 001 25 TECHNOLOGIES INC Service Manual 5 Assemble the new cylinder consult VKI Publication 100310 001 for the required parts and their part numbers A Install the valve housing onto the cylinder making certain in is pushed down completely and then install the two o rings onto the valve housing B Install the U cup seal into the valve housing C Install the thick o ring onto the valve head D Pass the valve head through the valve housing from the inside of the cylinder You need to hold
38. or minimum operation level motor may not be drawing enough owe 3 The powder dispenser motor coupling may need to be replaced 4 If message persists replace the powder dispenser motor 1 The powder in the dispenser may be packed or compressed Empty the powder dispenser 2 Powder dispenser may be jammed 3 The powder dispenser motor may be seized Try to free the motor 4 If message persists replace the powder dispenser motor Powder Dispenser current has exceeded the maximum operating level Powder Dispensers current is over safety level VKI Publication 100309 001 TECHNOLOGIES INC Message Displayed Powder Dispensers current is under minimum operation level Powder Dispensers Over Current StandBy Powder Whippers Over Current StandBy The water level is reaching the safety level probes Valves amp Relay current is over safety level Valves amp Relay current is under minimum operation level Water Tank Coil Valves Over Current StandBy Water Tank Default Critical Min Temp Water Tank Default Fill Heating Time Water Tank Detectors Power Failure Water Tank Heater Over Current StandBy Water Tank Heating Timeout Water Tank Heating Probe Error Water Tank Level Error Water Tank Temperature Probe Short Water Tank Temperature Probe Not Present VKI Publication 100309 001 Eccellenza Touch Code Condition Action s Required 1 Check the wiring a
39. ove the two lower screws 2 DB From the front lift and pull the brewer motor out of the machine The brewer motor comes as a complete assembly There are no spare parts available therefore this motor cannot be serviced To install the brewer motor follow these same instructions in the reverse order VKI Publication 100309 001 29 TECHNOLOGIES INC 30 Service Manual Removing the Wiper Motor Assembly 1 Remove the brewer assembly 2 With the rear panel removed disconnect the power connector to the brewer wiper motor 3 Disconnect the left and right switch connectors from the brewer wiper motor 4 Loosen the two upper screws and remove the lower screw 5 From the front lift and pull the brewer wiper motor out of the machine To re install the wiper motor assembly follow these same instructions in the reverse order TECHNOLOGIES INC VKI Publication 100309 001 Eccellenza Touch Removing the Motor from the Wiper Motor Assembly 1 Remove the wiper motor assembly 2 Spread the motor clips outwards to release the motor from its support 3 Pull the wiper motor from its support Removing the Wiper Motor Pinion Coupling 1 Remove the wiper motor from the wiper assembly 2 Compress the two pinion clips at the rear of the motor 3 Pull the pinion out from the front of the motor i After replacing the pinion you ll need to apply a liberal amount of food grade grease to the cen
40. owing for easy retrieval of the filter screen 6 Install the new filter screen into the top of the piston by clipping it in place make certain it is properly clipped all the way around 7 Remove the waste bin 8 Close the door and re install the waste bin and allow the machine to complete its initialization VKI Publication 100309 001 22 TECHNOLOGIES INC Eccellenza Touch Removing the Brewer Piston amp Seal 1 Removethe filter screen see page 22 2 Removethe brewer from the machine and remove the wiper from the brewer 3 Removethescrew securing the piston to the piston rod and then remove the piston fd i E F Pe dl CLI 4 Using a small flat head screwdriver carefully pry the seal from the piston to remove it Avoid damage to the piston as it will then need to be replaced as well 5 Install the new seal onto the piston To avoid installing the seal upside down onto the piston note the orientation of both see image below Prior to reassembling the brewer make absolutely certain that the seal is completely inserted into its seat all the way around the piston 23 VKI Publication 100309 001 TECHNOLOGIES INC Section 4 Brewer System 24 Service Manual 6 7 8 TECHNOLOGIES INC The piston can only be installed in a specific direction onto the piston rod the piston rod has a flat spot as does the piston Align the piston
41. r respective outlet valves 9 Install the thermal tape over the outlet valve wiring terminals VKI Publication 100309 001 Eccellenza Touch TECHNOLOGIES INC 51 52 Service Manual Removing Inlet Valve 1 With the rear panel removed and the water source disconnected remove the circle clamp and the hose from the inlet valve 2 Disconnect the wiring from the inlet valve Be careful not to discard or misplace the small blue jumper wire 3 Push the valve towards the right and turn it slightly to remove it To re install the inlet follow these same instructions in the reverse order When installing a new inlet valve always secure the hose to the valve with a properly installed circle clamp VKI Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch SECTION 7 Electrical and Electronic Systems i Disconnect the service cord from the wall outlet prior to attempting to replace any of the components in this section Failure to do so can result in an electrical shock Replacing the 15A Fuse Insert a flat screwdriver tip into the fuse holder cap While pushing in on the cap slightly turn it counter clockwise to release it Remove the existing fuse from the fuse holder cap and replace it with a new one a I Insert the fuse holder cap and fuse into the fuse holder and turn it clockwise to lock it in place Replacing the Fuse Holder Disconnect the wiring from the fuse
42. r the powder system blower blower 3 If message persists replace the powder system blower 1 Check wiring and connections for the powder system blower 2 If message persists replace the powder system blower Blower amp Fan current is above the recommended safety level Fan may 2 Clean any accumulation from the be drawing too much power 1 The brewer may be seized or jammed 2 The brewer motor may need to be replaced 1 Check the wiring and connections to the brewer motor 2 The brewer motor may need to be replaced 1 Check the wiring and connections to the brewer motor 2 Check the wiring and connections to the wiper motor switches switches needs to be replaced 1 Clear the message 2 Reboot the machine 3 If message persists replace the brewer motor The brewer current was over the 1 Clear the message configured stand by operation level 2 Reboot the machine 1 Clear the message 2 Reboot the machine 3 If message persists replace the brewer motor 1 Check the wiring and connections to the brewer motor 2 The brewer motor may need to be replaced 1 Clear the message 2 Reboot the machine 3 If message persists replace the brewer motor 1 The coffee dispenser may be jammed 2 The coffee dispenser motor may be seized 3 If message persists replace the coffee dispenser motor 1 Check the wiring and connections to the coffe
43. s CURBCHT STATUS Check the wiring and connection to the control board 2 Clean any accummulation from the fan 3 Replace he lan di Riepiaca Me conli board AEPREGH ETATE CODE COMPONENT COMPONENT Coffee 1 Motor D2 Waste Bin Presence Detection _ D4 WiperSwitch Left D5 Wiper Switch Right S2_ EstheticLighting M2 Powder2Motor _M3 Powder 3 Motor M4 Powder 1 Whipper Motor Normal Water Level Detection TI Temperature Probe P In the example above a fault has been detected with K1 which is the exhaust fan Perform each of the recommended steps in the Instructions to Follow section of the screen After each step tap the Fixed button and the machine then runs the diagnostics to verify operation If the fault has been corrected the screen displays a green checkmark with the System is running perfectly message beneath it If the fault is still present proceed to the next step and repeat the process VKI Publication 100309 001 TECHNOLOGIES INC Service Manual Logs The Logs tab shows the fault history of the equipment in list form from newest to oldest Codes marked in Red identify that servicing was required Yellow marked codes warn of potential faults Codes in green identify that the fault was corrected and when it was corrected System Stanua System Info Information about the equipment such as serial number firmware versions network addr
44. s at the rear of the tank O 0 N D Reconnect the service cord turn on the water supply and switch the machine power on 10 Allow the water tank to fill and inspect the machine for leaks Also inspect the outlet valve for any signs of dripping If any leaks or dripping is present the problem must be corrected immediately VKI Publication 100309 001 46 TECHNOLOGIES INC Eccellenza Touch Removing the Water Tank 1 With the water tank drained and the service cord disconnected remove the thermal tape from the valves and disconnect the power wires from each of the valves 2 Disconnect the outlet hoses from each of the outlet valves 3 Disconnect the inlet hose coming from the inlet valve gt Pull the tank towards you and partially out of the machine you need to get access to the tank top Disconnect the wiring from the heating element Disconnect the wiring from the three level probes Disconnect the inline connector to the temperature probe Yo pmo Pull the water tank completely out of the machine You will need to remove the overflow hose from the upper and lower openings in the metal through which the hose is routed Replacing the Temperature Probe and Water Level Probes 1 With the water tank removed pull the temperature probe and or the water level probes out through the top of the tank lid They are simply clipped in place 2 Slide the new temperature probe and or water level prob
45. se severe burns VKI Publication 100309 001 45 TECHNOLOGIES INC Service Manual 5 Once emptied close the valve at the end of the hose and re install the security plug into the valve 6 Ifyou are not removing the water tank re install the drain hose onto its clips on the interior wall of the machine 7 Ifyou are servicing or removing the water tank proceed to the next sections Replacing the Outlet Valve s 1 With the water tank drained and the service cord disconnected remove the thermal tape from the valves and disconnect the power wires from the valve s to be removed 2 Disconnect the outlet hose from the valve s to be replaced 3 To remove a valve grasp the valve body and pull it straight out You may need to twist it slightly to loosen it Caution There may be a small amount of very hot water that spills when a valve is removed 4 Install the new valve by sliding it into its respective port on the water tank Verify that the o ring is present on the valve before installing it into the tank Also make sure that the valve is completely seated into the water tank 5 Pass the valve breather tube through the round retainer on the edge of the tank lid and cut the tube so that it is at the same height as the coffee valve breather tube Connect the outlet hose onto the replacement valve Connect the power wires onto the replacement valve Re install the thermal tape over the four valve
46. ter of it VKI Publication 100309 001 31 TECHNOLOGIES INC Service Manual Removing a Wiper Motor Switch 1 Removethe wiper motor assembly 2 Removethe screw and washer securing the wiper arm to the wiper motor assembly 3 Removethe wiper arm 4 Unclip the switch to be replaced from its support and pull the wiring through the hole in the support to remove it Prior to replacing the wiper arm apply a liberal amount of food grade grease to the center of it 32 WUT YK Publication 100309 001 TECHNOLOGIES INC Eccellenza Touch SECTION 5 Coffee and Powder Dispensing Systems Coffee Dispenser Removal 1 Open the front door 2 Remove the two hex screws securing the coffee dispenser in place NOTE When re installing this screw the torque must be 15 in Ibs 3 Lift the front of the coffee dispenser and pull it away from the motors at the rear to remove it from the machine VKI Publication 100309 001 33 TECHNOLOGIES INC Service Manual 4 If replacing the bean chute install a new seal into the chute 202241 001 gt The seal must be inserted completely into the chute It must be flush with the upper and lower edges of the chute 202239 001 I 5 TECHNOLOGIES INC Install the bean chute assembly onto the bottom of the coffee bean dispenser The bean chute must be pushed as far as possible onto the coffee bean dispenser
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