OWNER`S MANUAL 110V / 230V 60Hz Models
Contents
1. 19 TROUBLESHOOTING PROCEDURES COMPONENT OPERATION 20 PUMP DOES OPERATE BUT THE LIGHT 85 200 2 2 2 20 POOR JET ACTION 20 WATER IS TOO 20 REPLACEMENT PARTS REPLACEMENT SPA RAR 21 IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS AVOIDING THE RISK TO CHILDREN A DANGER RISK OF CHILD DROWNING Extreme caution must be exercised to prevent unauthorized access by children To avoid accidents ensure that children cannot use a spa unless they are supervised at all times A WARNING To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times To reduce the risk of injury lower water temperatures are recommended for young children Children are especially sensitive to hot water DO Make sure you always lock the child resistant locks after using the spa for your children s safety Every spa is equipped with a locking cover that meets the ASTM F1346 91 Standard for Safety Covers Test the water temperature with your hand before allowing your chi2. 2 2 ODIPOS opuezllyn eds Jeloejulsep as sosed soj Jelelduoo 1 9934 530 OSVd enfe jap ezeJnp euluJelep eq n d Jeluoo lelouese s epuelq eas eA eool enbe ap el s enfe jap ezeJnp elIS A Jezueole esed epuelq ejozew y sod Jas eye 2 s enfe IS el Jelueune eJed enf ezeJnp Je6eJ6e s efeq eJnloel eun epuejq s enfe j IS BJoUe einjog Jelsnfe BION IS 092 001 seJlue 9 S9 ololeo jap el enb elueloduul 9 73 2 YVNINYSALAC OSVd osed efis 210 peplulleole ojJn6es 2079148 59 nb zeA e 919459 sebape o6en7 2 Sepepllueo
3. 11 MULTICOLOR LED LIGHT 11 11 PRESET FITER CY CEES 12 FREEZE PROTECTION a 12 DIAGNOSTIC MESSAGE 13 OPERATION OPERATION 14 FILL AND START UP INSTRUCTIONS FILLING THE SPA WITH WATER 15 APPLYING 15 ADDING START UP CHEMICALS WATER CHEMISTRY GUIDELINES wi 16 SPA FILTER CARTRIDGE MAINTENANCE 0040202020000 17 SURFACE 18 COVER 18 CABINET 18 SPA LED REPLACEMENT 18 DRAINING WINTERIZING DRAINING YOUR SPA 19
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20. is located at the end of the power cord Before each use with the unit operating push the TEST button The unit should stop operating and the GFCI power indicator will go out Wait 30 seconds and then reset the GFCI by pushing the RESET button The power indicator will turn on restoring power to the spa If the interrupter does not perform in this manner there may be an electrical malfunction and with it the possibility of an electric shock Disconnect the power until the problem has been corrected NOTE This will reset the filter cycle 230 VOLT CONVERTED MODELS e A ground terminal is provided the control box To reduce the risk of electric shock connect this e DO terminal to the grounding terminal of your electrical service or subpanel with a continuous green insulated copper wire The wire must be equivalent in size to the circuit conductors supplying the equipment In addition a bonding terminal pressure wire connector is provided on the outside of the control box for bonding to local ground points To reduce the risk of electric shock this connector should be bonded with a 8 AWG 8 4 mm solid copper wire to any metal ladders water pipes or other metal within 5 feet 1 5 m of the spa to comply with local requirements The means of disconnection must be readily accessible but must be installed at least 5 feet 1 5 m from the spa Your spa requires a suitably rated circuit bre
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43. entry near the spa is convenient A warmer climate may require shade from the hot sun Consider placement of trees shrubs patio cover or perhaps a gazebo structure to provide what you will need Indoor installations require adequate ventilation When the spa is in use considerable amounts of moisture are produced This moisture can damage walls and ceiling surfaces over time Special paint is available to resist moisture damage Remember that spas periodically require drainage so plan your environment accordingly KEEP CLEAN Prevent dirt and foliage from being tracked into your spa by utilizing concrete for paths and access areas Check the location of spill paths from gutters trees and shrubs SERVICE ACCESS Many people choose to install tile or custom wood around their spas If you are installing your tub with custom decorative trimming remember to allow for access to it for service Should you need service a technician may need to remove the tub s door panel or access it from beneath It is always best to design special installations so the spa can still be moved or lifted from the ground A GOOD FOUNDATION Your new spa needs a good solid foundation The area your spa sits on must be able to support the spa the water in it and those who use it If the foundation is inadequate it may shift or settle after the spa is in place causing stress to the shell or components NOTE Do Not shim your spa in any manner as this could caus
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45. sodium bisulfate If the pH level needs to be increased do so with a pH Up Increaser sodium hydrogen carbonate Any pH Up or Down should be added one teaspoon at a time waiting one half hour between application and re measuring STEP 2 MEASURE TOTAL ALKALINITY The ideal range is between 80 120 parts per million PPM If the total alkalinity is too high it should be reduced by using an Alkalinity Down Decreaser sodium bisulfate If the total alkalinity is too low it can be increased by adding an Alkalinity UP Increaser sodium bicarbonate or sodium hydrogen carbonate These products should be added in small amounts a teaspoon at a time After adding one teaspoon wait one half hour before re measuring Once the safe range of total alkalinity is established proceed to the next step STEP 3 DETERMINE CALCIUM HARDNESS It is important to bring the calcium reading to between 100 250 PPM If the reading requires adjustment it should now be corrected If the water is too soft a low reading calcium hardness should be added to the water to increase the PPM reading If the water is too hard a high reading it can be corrected by either A a mixture of hard and soft water added to attain a reading in the safe range or B addition of stain and scale control If calcium hardness is a problem with the local source water either too hard or too soft a test kit which measures calcium hardness is essential STEP 4 SANITIZING Af
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48. connected to Spa Neutral goes HERE GRN GROUND GRN GROUND To the Spa gt INITIAL START UP When the spa is first powered up the control system begins a 2 minute Startup Mode Different codes will display on the screen Once Startup Mode completes the actual temperature is displayed on the screen and the spa will then Indicator Lights begin to heat and maintain the water temperature the first filter will start Your been gt designed so that it will automatically heat the water to the factory set temperature of 100 F unless you set the spa to a different temperature If power is disconnected from the spa it will automatically revert back to the last saved set temperature when power is reapplied TEMPERATURE ADJUSTMENT 80 F 104 F 26 C 40 C The temperature can only function between 80 F 104 F 26 C 40 C The last measured temperature will constantly display on LCD Press the Plus or Minus buttons to display the set temperature and indicator 2 Each time either button is pressed again the set temperature will increase or decrease depending on which button is pressed After five seconds the LCD will automatically display the current spa temperature The heater indicator lights up when the heater is on It flashes when there is a request for more heat but the heater is not on Once set temperature is reached the indicator shuts off a
49. out and remove LED board from socket e Replace by reversing the above steps gt 2767 18 Every three to six months depending upon the water condition you need to renew your water CAUTION READ THIS BEFORE DRAINING YOUR SPA To prevent damage to the spa s components UNPLUG GFCI CORD OR TURN OFF SUBPANEL BREAKER BEFORE DRAINING Do not power back up until your spa has been refilled with water There are certain precautions to keep mind when draining your spa If it is extremely cold and the spa is outdoors freezing could occur in the plumbing or the equipment Do not leave the spa s shell inside surface exposed to direct sunlight YOUR SPA If draining for the first time Pull the hose bib out a few inches from the spa located in the recess under the spa just right and below the equipment access door Unscrew and remove the drain cap Attach hose bib to a garden hose and direct to an appropriate draining area keeping the hose below the water line After your spa is empty clean the shell and filter cartridge See Spa Maintenance section After cleaning remove garden hose replace drain cap and push the hose bib back into the recess Follow the Fill up and Start up Instructions on page 15 WINTERIZING YOUR SPA If you plan to store your spa for the winter you must also use a wet vac to clean out the water lines to ensure they are free of any water Water left in the lines might f
50. spa Install your spa in such a way that drainage is away from the electrical compartment and from all electrical components Be sure your spa is connected to the power supply correctly use a licensed electrical contractor Disconnect the spa from the power supply before draining the spa or servicing the electrical components Test the Ground Fault Circuit Interrupter s before each use DON T Use the spa with the equipment compartment door removed Place electrical appliances within 5 feet 1 5m of the spa Use an extension cord to connect the spa to its power source The cord may not be properly grounded and the connection is a shock hazard An extension cord may cause a voltage drop which will cause overheating of the jet pump motor and motor damage e Attempt to open the electrical control box There are no user serviceable parts inside RISKS TO AVOID A DANGER RISK OF INJURY DO NOT sit in the filter compartment area Sitting in this area can cause a Restriction of Filter Pump suction vacuum b Damage to components Both can result in bodily harm Should damage occur to components in this area replace immediately To reduce the risk of injury to persons DO NOT remove floating weir basket and filter located in the filter compartment while the spa is running The suction fittings in the spa are sized to match the specific water flow created by the pump Never replace a suction fitting with one
51. the steps outlined in the Troubleshooting section If you are not able to resolve the problem contact your authorized dealer Many problems can easily be diagnosed over the telephone by an Authorized Service Technician PLANNING FOR YOUR SPA Consider these things when determining where to place your spa SAFETY FIRST Make sure your spa is positioned so access to the equipment compartment and side panels will not be blocked Be certain your installation will meet all city and local safety codes and requirements PLANNED USE OF SPA How you intend to use your spa will help you determine where you should position the spa For example will you use it more for recreational or therapeutic purposes If your spa is mainly for family recreation leave plenty of room around it for activity and lawn furniture If you will use it more for relaxation and therapy you ll probably want to create privacy around the spa PRIVACY Think of your surroundings during all seasons to determine your best privacy options Consider the view of your neighbors when you plan the location of your spa VIEWS Think about the direction you will be facing when sitting in your spa Do you have a special landscape you will find enjoyable Perhaps there is an area that has a soothing breeze during the day or a lovely sunset in the evening ENVIRONMENT If you live in a climate with a snowy winter and hot summer a place to change clothes or a house
52. then reinstall basket and weir insert and rotate clockwise to lock into position DO NOT OVERTIGHTEN Turn spa s power back on 17 SURFACE CARE Do not use solvents or abrasive cleaners to clean the spa Typically a mild detergent and water will resolve cleaning issues COVER CARE Please keep your cover free from dirt at all times Use a cover cleaner or a warm mild soapy water to clean the surface Do not use any silicone based products as it will dry and may eventually crack the vinyl NOTE Do not stand on the cover at any time Remove the cover when adding chemicals to your spa This will extend the life of your cover The gasses from burned off chemicals will be trapped under the cover if not removed These gasses may erode the protective lining of the foam inserts This will not be covered under warranty CABINET CARE Little maintenance is required to keep your spa cabinet looking good Spa cabinet product should be cleaned as needed to remove dirt and debris e NO abrasive or harsh chemicals should be used the spa s cabinet NO solvents or cleaners containing aromatic solvents should be used on the spas cabinet e Hot soapy water is the best choice for cleaning the spa s cabinet SPA LED REPLACEMENT Turn OFF the power to the spa e Remove the equipment compartment access door e Locate the rear of the spa light remove the LED board turn outside housing counter clockwise turn and pull
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54. AQUATERRA OWNER S MANUAL 110V 230V 60Hz Models PART 303556 14 REV 1 14 AduaTerra OWNER S MANUAL 110V 230V Systems Locating the Spa Serial Number The spa serial number label is located on control box cover inside the equipment compartment Equipment compartment access panel is below the spas 4 button topside control panel You will need the spa model and serial number to properly register your spa and activate coverage Write your spa information in the space provided DATE PURCHASED PURCHASED FROM SPA MODEL SERIAL NUMBER Please read this Owner s Manual carefully as it is designed to provide you with the information you will need to ensure the safe secure use of your spa IMPORTANT Watkins Manufacturing Corporation reserves the right to change specifications and or design without notification and without any obligation SPA SPECIFICATIONS Model Spa Seating Length Width Height DryWeight Electrical Specs 60Hz Milano 7 person 6 8 68 34 476 LBS 230V 26A Verona 7 person 6 8 6 872 34 450 LBS 110 230V 11 19 26A Transport 5 person 6 3 6 3 34 424 LBS 110 230V 11 19 26A Toscano 3 person 6 6 31 378 LBS 110 230 11 19 26 CAUTION DO OPERATE SPA BEFORE READING THIS MANUAL Failure to read this manual and follow its instructions may result in unsafe operation and or permanent damage to your portable spa Most cities counties states and countries requi
55. EMENT SPA PARTS PART NUMBER DESCRIPTION 303279 SPA FILTER 505 ft Filter 303530 EQUIPMENT PACK 1431701 01 1 5 Hp PUMP 110 2SPD 1431601 01 3 0 Hp PUMP 230V 2SPD Milano 303535 4 BUTTON CONTROL PANEL 303540 TOPSIDE CONTROL PANEL OVERLAY 303298 ROUND FILTER WEIR 303299 FILTER BASKET SKIMMER 303445 VORTEX JET 303443 7 PORT JET 303307 LED MULTI COLOR LIGHT 77190 OZONE KIT FOR TOSCANO INCLUDES ALL MATERIALS 303574 OZONATOR 303205 FILTER LID LG 11 74 Transport Toscano 21 SOL 4 LL 797 YOAVNOZO STIVIYALVW SOT SOQOL ONVOSOL LIM INOZO YOTOOILINW 271 SOLYANd YOACILYNS XALYOA YOCILENS Owls 1115 ns TANVd 13dqVTILNV Id 10 TANVd ouelIN 0452 4406 0952 A SLL dys OdINOA Sopespend said OG vdS 13 4 4 9540 602606 4 06 06112 206606 22305 662202 8660 075606 665606 0 1091 LO LOZLEVL 065606 6 0 VdS 144 5 1 02 72666 1 9 998 00 Ie aluallD oag esJeAloseJ uis sosed soj JezlleeJ
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57. T After powering up the spa on 110V 30A or 230V 40A field conversions a program configuration is required Press and Hold JETS button for 30 seconds to access the Low Level LL settings on the control panel Use the button to change the setting from LL1 Factory Default non concurrent heat and high speed to LL2 concurrent Heater and High Speed pump configuration Press the LIGHT button within 25 seconds to save the new program setting 9 ELECTRICAL WIRING DIAGRAM FOR 230V USE It is recommended that a licensed electrician install the power to your spa in accordance with the National Electric Code and or any local electrical codes in effect at the time of installation Power supply installation must include a properly rated circuit breaker The circuit must be dedicated and should not be shared with any other appliances The power supply must be hard wired into the power pack House Breaker Box GROUND WHT NEUTRAL RED HOT RN BLK From the House Breaker Box gt Front View of GEC Square D 10 230V Wiring Instructions 4 wires Minimum 40 Breaker 8 AWG 75 C Copper Wire Minimum less than 100 length Special Note If the GFCI breaker trips immediately after attempting to turn on please check the White Neutral Wire that is connected to the spa Ne White Neutral Wire that is
58. a floor drain be installed The humidity will naturally increase with the spa installed Water may get into woodwork and produce dryrot mildew or other problems Check for airborne moisture s effects on exposed wood paper etc in the room To minimize these effects it is best to provide plenty of ventilation to the spa area An architect can help to determine if more ventilation must be installed PLACING THE SPA CHECK THE DIMENSIONS OF YOUR SPA Compare the spa dimensions to the width of gates sidewalks and doorways along the delivery route used to bring the spa into your yard It may be necessary for you to remove a gate or partially remove a fence in order to provide an unobstructed passageway to the installation location Also keep in mind if you are using special equipment to place your spa into an area it will be necessary to include those measurements and weights PLANNING A DELIVERY ROUTE Check the width of gates doors and sidewalks to make sure your spa will pass through unobstructed You may have to remove a gate or part of a fence to allow for adequate width clearance If the delivery route will require a 90 degree turn check the measurements at the turn to ensure the spa will fit Check for protruding gas meters water meters A C units etc on your home which will cause obstructions along the delivery path to your yard Check for low roof eaves over hanging branches or rain gutters that could be an obstruction to overhea
59. aker to open all ungrounded supply conductors Your spa must have a ground fault circuit interrupter in an electrical subpanel Before each use of the spa and with the unit operating push the TEST button on the breaker The switch should click over to the Trip position Wait 30 seconds and reset GFCI breaker by switching it completely off and then completely on The switch should then stay on If the interrupter does not perform in this manner it is an indication of an electrical malfunction and the possibility of an electric shock Disconnect the power until the fault has been identified and corrected IMPORTANT Failure to wait 30 seconds before resetting the may cause the spa s Power Indicator on the control panel to blink If this occurs repeat the GFCI test procedure DANGER RISK OF ELECTRICAL SHOCK Install spa at least 5 feet 1 5 m from all metal surfaces A spa may be installed within 5 feet of a metal surface if each metal surface is permanently connected by a minimum No 10 AWG solid copper conductor attached to the wire ground connector on the terminal box that is provided for this purpose if in accordance with National Electrical Code ANSI NMFPA70 1993 Do not permit any electrical appliances such as a light telephone radio or television within 5 feet 1 5 m of a spa Failure to maintain a safe distance may result in death or serious personal injury due to electrocution if the appliance should fall into the
60. and toggle between Standard and Economy Mode the following is required 1 Press and hold the Light button for 5 seconds 2 Press the Light button several times until EP 0 or EP 1 is displayed 3 Use the Plus or Minus button to choose between Standard and Economy Mode EP 0 Standard Mode and EP 1 Economy Mode 4 Wait 15 seconds to allow the exit timer to expire and store the setting OFF MODE This mode allows you to stop all spa functions for 30 minutes to perform quick spa maintenance To place the spa in OFF MODE press and hold the Jets button for 5 seconds The display will toggle between OFF and water temperature when in the OFF MODE To stop the OFF MODE before the 30 minute cycle time is complete simply tap short press the Jet button FAHRENHEIT CELSIUS SETTING To Change water temperature display to either Fahrenheit or Celsius press and hold Light button for 5 seconds until F1 is displayed Press the Light button several times until F is displayed Press the Plus or Minus button to change Wait 15 seconds to allow the exit timer to expire and store the setting SMART WINTER MODE The Smart Winter Mode is used to prevent water from freezing in the plumbing of the spa As soon as there is a risk of freezing this protection kicks in The SWM protection will turn back off only after 24 hours without a risk of freezing During this 24 hour period the Smart Winter Mode icon remains on the icon blinks when the p
61. ardness 100 250 ppm IMPORTANT Turn jet pump on for at least ten minutes after adding ANY spa water chemicals into the filter compartment Clean the filter cartridge monthly to remove debris and mineral buildup which may affect the performance of the hydromassage jets limit the flow or trip the high limit thermostat which will turn off the entire spa 3 AVOIDING THE RISK OF HYPERTHERMIA Prolonged immersion in hot water can result in HYPERTHERMIA a dangerous condition which occurs when the internal temperature of the body reaches a level above normal 98 6 F 37 C The symptoms of hyperthermia include unawareness of impending hazard failure to perceive heat failure to recognize the need to exit the spa physical inability to exit the spa fetal damage in pregnant women and unconsciousness resulting in a danger of drowning A WARNING The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas TO REDUCE THE RISK OF INJURY The water the spa should never exceed 104 F 40 C Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for extended use exceeding 10 minutes and for young children Extended use can cause hyperthermia Pregnant or possibly pregnant women should limit spa water temperatures to 100 F 38 Failure to do so may result in permanent injury to you
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63. d clearances SPECIAL CIRCUMSTANCES The use of a crane for delivery and installation is primarily to avoid injury to your spa your property or to delivery personnel Our Customer Service may be able to assist you with the arrangements Cranes are not considered normal delivery 6 EQUIPMENT ACCESS PANEL Topside Control Panel Equipment Access Panel Door Drain Electrical Recess To access the equipment compartment if your spa has vertical slats e Remove 1 vertical slat and 3 screws on each side of Equipment Access Panel Door Remove 6 screws from Equipment Access Panel Door then remove door e Remove screws from black ABS Door to access Equipment Compartment Black ABS Door Access H Bib Equipment Compartment ELECTRICAL REQUIREMENT A DO NOT POWER THE SPA WITHOUT FIRST FILLING WITH WATER A DANGER RISK OF ELECTRIC SHOCK Installations that do not conform to the following procedures and requirements may expose users to electric shock Non conforming installations will not be covered under warranty If installed in the United States the electrical wiring of this soa must meet the requirements of the National Electric Code NEC and any applicable state or local codes The electrical circuit must be installed by an electrical contractor and approved by a local building electrical inspection authority 1 Installations within 5 feet of any metal surfaces must g
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66. e the cabinet to warp thereby voiding the warranty AWARE Damage caused by inadequate or improper foundation support is not covered by the spa warranty It is the sole responsibility of the spa owner to provide a proper foundation for the spa Make sure the foundation where the spa is placed drains water away from the spa Proper drainage will keep components dry from rain wet weather Your spa weight must always be considered when installing your spa If you are installing it on an elevated wood deck or other structure it is advisable to consult a structural engineer or contractor to ensure the structure will support the weight IS STRONGLY RECOMMENDED THAT A QUALIFIED LICENSED CONTRACTOR PREPARE THE FOUNDATION FOR YOUR SPA A reinforced concrete pad at least four inches thick is recommended for your spa The reinforcing rod or mesh in the pad should be attached to a bond wire INDOOR INSTALLATION Be aware of some special requirements if you place your spa indoors Water will accumulate around the spa so flooring materials must provide a good grip when wet NOTE The Ice Bucket drain on the Monterey spa is designed to drain at the bottom exterior of the spa Therefore any water accumulated at the backside of the spa is probably water draining from the Ice Bucket and not a spa leak Proper drainage is essential to prevent a build up of water around the spa When building a new room for the spa it is recommended that
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69. en needed Dirty filters can cause your spa pump to burn out and will invalidate your warranty FILTER CARTRIDGE REMOVAL AND CLEANING INSTRUCTIONS Spa uses a screw in filter cartridge that is easily removed e Turn off the power to the spa by turning OFF the subpanel breaker e Push down slightly and turn filter basket counter clockwise to unlock then pull the basket and weir out e Unscrew the filter cartridge counter clockwise and bring it out of the spa requires many turns Rinse cartridge using a garden hose Rotate and separate filter pleats while spraying water to remove all dirt and debris possible Let filter dry and look for calcium deposits scaling or an oil film If you find these you will need to deep clean your filter cartridge with a spa filter cleaner solution to break down and remove unwanted deposits and oils For longer filter life you should soak filter in solution regularly CAUTION Always use proper eye protection when using chemicals or high pressure water Read instructions on cleaning products and follow applicable safety and warning instructions listed on label CAUTION Never scrub the filter cartridge with a brush as this will cause the filter to wear out and come apart Never let the spa pump run without a filter cartridge in the skimmer compartment Running the spa without a filter cartridge may permit debris to enter the spa plumbing and void the warranty Replace filter cartridge
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71. exactly the same and may operate in the same way however they will be separate components 14 The following procedures should be followed on initial startup and whenever the spa is drained for routine maintenance FILLING THE SPA WITH WATER NOTE Do not use hot or softened water 4 6 Under normal circumstances keep Clear all the debris from your spa Be sure to open all jets to allow as much air as possible to escape from the plumbing during the filling process Insert a garden hose into filter com partment to fill your spa As the water level rises check inside the equipment compartment for water leaks It may be necessary to tighten unions and or fittings that may have loosened during delivery There is no need to call for service this can easily be done If assistance is required contact a Customer Service representative at 888 961 7727 Ext 8440 the water level half way between UNIONS the top of the spa and the top of the gray filter ring or just above the highest jets whichever is higher Failure to keep enough water in your spa may result in damage to your system and invalidate your warranty If your spa filter is sucking in air causing the pump to cavitate you need to add water Check the filter installation and make sure the filter is not loose APPLYING POWER 1 2 Turn power to spa ON from the main panel at the house and the subpanel Press the Jets button on the topside c
72. ge caused by improper winterizing will not be covered under warranty You may want to contact Customer Service for proper winterizing 19 In the event the spa is not working the way it should please first review all the installation and operating instructions in this manual check the message the panel display If you still not satisfied it is working properly please follow the appropriate troubleshooting instructions CAUTION WARNING SHOCK HAZARD No User Serviceable Parts Do not attempt service of the control box Contact Customer Service for assistance Follow all owner s manual power connection instructions NO COMPONENT OPERATION Check the following 1 15 there power to the spa 2 ls the household circuit breaker tripped 3 Is the subpanel 230V or cord GFCI 110V tripped 4 If 1 2 or 3 are yes contact Customer Service for assistance PUMP DOES NOT OPERATE BUT THE LIGHT DOES Press the Jets button The pump operates but no water flows to jets Pump may not be properly primed This can happen after the spa is drained and refilled Press the Jets button several times never leaving the motor on for more than 5 10 seconds at a time with no water coming of of jets POOR JET ACTION Press the Jets button to make certain the pump is on Rotate all the air control valves counterclockwise and observe the increased jet action Make sure the water level is half way between top of spa and top of the gray fi
73. is operating in LOW or HIGH speed and the thermostat is calling for heat All electrical connections must be made in accordance with the wiring information contained on the electrical control box cover and the National Electrical Code 110 VOLT INSTALLATION CORD CONNECTED Spas come with a factory installed power supply GFCI cord and are to be plugged into a grounded type 110 volt 15 ampere receptacle No other electrical appliance or fixture can be used on this circuit IMPORTANT Under NO circumstances should an extension cord be used Use of an extension cord will seriously degrade the performance of the equipment and can create an electrical hazard 110 VOLT 30A OR 230 VOLT 40A PERMANENTLY CONNECTED FIELD CONVERSION e A110 volt 30 ampere configuration requires 30 ampere Subpanel box not included A230 volt 40 ampere configuration requires a 40 ampere Subpanel not included Either one of these installation requires a licensed electrician Field Converted 110V 30A Control Box Field Converted 110 230V Control Box wo 5 7 gt gt remove the Convert move 230V jumper from P14 terminal block and replace with White P20 see above Remove the cord from the Black and Green 10 wires and connect terminal block and replace with Red White to 30A GFCI Subpanel Black and Green 8 wires and connect to 40A Subpanel IMPORTAN
74. ld to enter the spa to be sure that it s comfortable Children are especially sensitive to hot water Remind children that wet surfaces can be very slippery Make sure that the children are careful when entering or exiting the spa DON T e Allow children to climb onto the spa cover Allow children to have unsupervised access to the spa AVOIDING THE RISK OF ELECTROCUTION Risk of Electrocution e Connect only to a grounded source Do not bury the power cord A buried power may result in death or serious personal injury due to electrocution if direct burial type cable is not used or if improper digging occurs Aground terminal pressure wire connector is provided on the control box inside the unit to permit connection of a minimum No 10 AWG solid copper bonding conductor between this point and any metal equipment metal water pipe metal enclosures of electrical equipment or conduit within five feet 1 5 m of the unit as needed to comply with local requirements A WARNING To reduce the risk of electrical shock replace a damaged cord immediately Failure to do so may result in death or serious personal injury due to electrocution e Your 110 volt spa is provided with a Ground Fault Circuit Interrupter for user and equipment protection To ensure proper operation of this important safety device test according to the following instructions per electrical configuration 110 VOLT CORD CONNECTED MODELS
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76. lter ring Check for dirty filter Clean if necessary Make sure all jets are in the open position turn counterclockwise WATER IS TOO HOT 1 Check desired temperature on topside control 2 Check for a Diagnostic Message in Control Panel Operation section OH Overheat spa is deactivated DO NOT ENTER THE WATER If the spa has overheated you should remove the cover to promote heat reduction The spa control system should reset itself wnen the water temperature reduces below 104 F or 40 C When the spa falls below the reset temperature you can push any button on the topside control to reset the control system If the spa will not reset then shut off power to the spa and call Customer Service at 888 961 7727 Ext 8440 Under extreme and or prolonged weather conditions it is possible for the ambient temperature to exceed 106F 41C effecting the water temperature of the spa and causing it to overheat These conditions could cause the spa sensors to produce an OH message and prevent the usage of your spa during these conditions The location of your spa should be reconsidered to reduce the outside temperature around the spa For example you may need to prevent direct sunlight on any surface of your spa Regardless do not enter your spa if the temperature is above 104 F ARONA Should checking the above steps fail to correct the problem please contact Customer Service at 888 961 7727 Ext 8440 20 REPLACEMENT PARTS REPLAC
77. nd the low speed of the jet pump turns off after 30 seconds if not in filter cycle JETS OPERATION Firmly press the Jets button once to activate the low speed of the pump and again for the high speed Firmly press the Jets button again to turn off the pump If left running the low or high speed pump will automatically turn off after 1 hour The Jets indicator light next to the button will blink when jet pump is on low speed and is solid on high speed MULTI COLOR LED LIGHT Press the Light button once to turn on the light the light indicator next to the button is lit when the light is on Press the button again to turn the light off Every time the light is quickly turned off and on a new light mode will appear The sequence is as follows White Slow Full color wheel Amber Blue Red Green Purple Blue Green color wheel Red Green color wheel and Fast Full color wheel The last light mode used will come back on when the light is turned off for more than 2 seconds NOTE If left on the light will automatically turn off after 4 hours of operation FILTER CYCLES There are two filter cycles the first cycle F1 starts right after power up and the second cycle F2 will start 12 hours later The default duration for the first filter cycle is 1 hour and 30 minutes for the second cycle Filter cycles only run at low speed The Filter indicator lights up when filter cycle is on The duration of each filter cycle can be m
78. odified Jets Light Temp Temp Plus Minus 11 ADJUSTING PRESET FILTER CYCLES Filter duration is programmable between 0 and 6 hours in 30 minute increments 0 5 hours for both filter cycles To program the cycle times 1 Press and hold Light button for 5 seconds until F1 is displayed 2 Press the Plus or Minus button to adjust the cycle time for 1 3 Press the Light button to store the F1 cycle and move to the F2 cycle 4 Press the Plus or Minus button to adjust the cycle time for F2 5 Wait 15 seconds to allow the exit timer to expire and store the setting IMPORTANT To reset the first filter cycle start time skip step 5 and continue pressing the Light button until the actual temperature is displayed Powering down of the spa will also reset the first filter start time FILTER CYCLE SUSPENSION The filter cycle will be suspended every time a jet pump or light is activated manually during the filter cycle time The suspension will end 10 minutes after the completion of the manual use OPERATIONAL MODES The Standard Mode is the default operational mode preset from the factory In order to program the spa to operate in the Economy mode you must enter the programming mode to make the change STANDARD MODE 15 programmed to maintain the desired temperature ECONOMY MODE spa will heat normally during the filter cycle outside of the filter cycle the set point will be lowered by 20 F To enter the programming screen
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80. ontrol panel to activate the spa Rotate all the air control valves counterclockwise and observe the increased jet action air mixed with water While the pump is running check again for water leaks at the drain spigot unions or fittings in the equipment compartment leaks may have occurred during transit If water is leaking from one of these areas there is no need to call for service Simply tighten the fitting If assistance is required call a Customer Service representative at 888 961 7727 Ext 8440 After checking your spa for leaks it is now time to adjust your spa settings Press the Plus Minus button on your topside control panel until the display indicates your desired temperature is set 15 WATER CHEMISTRY GUIDELINES The following step by step instructions are a recommended guideline for balancing water chemistry If unsure about any step in the process please contact a Customer Care Associate at 888 961 7727 Ext 8440 or by email at ahsservice watkinsmfg com Initially it is advisable to identify what minerals e g iron are present in the local source water This will provide a better understanding of how to treat the water Please follow the four steps below and be sure to achieve the correct levels in each area before moving onto the next step STEP 1 ESTABLISH PROPER PH LEVEL The recommended range for pH is between 7 2 and 7 8 If the reading is too high lower the pH by using a pH Down Decreaser
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82. ows you to direct the flow of water from the pump to one of two combinations of jets The function of the diverter valve can best be learned by experimentation Turn the large valve all the way to one side or the other to see which jets are on HYDROTHERAPY JETS The hydrotherapy jets are recessed in the wall of the spa Rotate the medium jet faces to turn the jets on or off Turning a jet on or off will increase or decrease the effects of any jets not in the closed position OZONE GENERATOR OPTIONAL ON TOSCANO The ozone system enhances the quality of the spa water when used to supplement the spa owner s regular water maintenance program Contrary to some information circulated throughout the pool and spa industry regarding ozone systems ozone CAN T be used as a single source sanitizer water clarifier anti foamer and mineral chelating agent A secondary source sanitizer must be used to maintain 3 0 5 0 ppm of Free Available Chlorine FAC Watkins Manufacturing Corporation recommends that a chemical maintenance program based on recognized and documented industry standards still be followed when using an ozone purification system to assure water sanitation and the highest quality purified water WATERFALL Your spa has a control valve to operate the amount of flow through the waterfall from no flow to a steady stream This valve is located next to the waterfall Note The air control valve and the waterfall flow valve may look and function
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85. r baby Do not use spa immediately following strenuous exercise AVOIDING THE RISK OF SKIN BURNS To reduce the risk of injury before entering a spa the user should measure the water temperature with an accurate thermometer e Test the water with your hand before entering the spa to be sure it s comfortable SAFETY SIGN SAFETY SIGN in the owner s package The sign which is required as a condition of Product Listing should be permanently installed where it is visible to the users of the spa IMPORTANT SPA INSTRUCTIONS The following contains important spa information and we strongly encourage you to read and apply them DO Use and lock the vinyl cover when the spa 15 not in use whether it is empty or full Follow the Spa Care and Maintenance recommendations stated in this manual Use only approved accessories and recommended spa chemicals and cleaners DON T e Leave the spa exposed to the sun without water the vinyl cover in place Exposure to direct sunlight can cause solar distress of the shell material Roll or slide the spa on its side This will damage the siding Lift or drag the cover by using the cover lock straps always lift or carry the cover by using the handles Attempt to open the electrical control box There are no user serviceable parts inside Opening of the control box by the spa owner will void the warranty If you have an operational problem carefully go through
86. rated less than the flow rate marked on the original suction fitting There is a danger of slipping and falling Remember that wet surfaces can be very slippery Take care when entering or exiting the spa Never operate spa if the suction fittings are broken or missing People with infectious diseases should not use the spa Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving components Increased side effects of medication The use of drugs alcohol or medication before or during spa use may lead to unconsciousness with the possibility of drowning e Persons using medications should consult a physician before using a spa some medication may cause a user to become drowsy while other medication may affect heart rate blood pressure and circulation Persons taking medications which induce drowsiness such as tranquilizers antihistamines or anticoagulants should not use the spa Health problems affected by spa use Pregnant women should consult a physician before using spa Persons suffering from obesity or with a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should consult a physician before using spa Unclean water Keep the water clean and sanitized with correct chemical care The recommended levels for your spa are Free Available Chlorine 3 0 5 0 ppm Total Alkalinity 80 120 ppm Water pH 7 2 7 8 Calcium H
87. re permits for exterior construction and electrical circuits In addition some communities have codes requiring residential barriers such as fencing and or self closing gates on the property to prevent unsupervised access to a pool or spa by children Be sure to check with your local agencies for specific requirements If you need additional information and or assistance please contact Customer Service at 888 961 7727 Ext 8440 or at ahsservice watkinsmfg com Thank you for choosing an Aquatferra Spa Visit our web site at www AquaTerraspas com TITLE PAGE SAFETY INFORMATION IMPORTANT SAFETY INSTRUCTIONS 1 IMPORTANT SEAINSTRUCTIONS 4 INSTALLATION PLANNING A LOCATION FOR YOUR 0 2 2 2 2 0 5 PLACING THE SPA 2 da esp 6 EQUIPMENT ACCESS EQUIPMENT ACCESS 7 ELECTRICAL REQUIREMENTS 8 CONFIGURING SYSTEM 9 ELECTRICAL WIRING DIAGRAM FOR 230V 05 22 222 2 4 2 44 10 CONTROL PANEL OPERATION TEMPERATURE ADJUSTMENT 80 104 11 JETS
88. reeze and damage the lines and jets 1 2 4 7 8 It will be necessary to remove all water from the interior plumbing Remove the floating weir basket and filter cartridge Clean the filter cartridge and store in a dry place Attach the vacuum hose to the vacuum side of the shop vac and thoroughly dry the filter compartment Using the shop vac remove the water starting with the jets at the top and moving to the ones at the bottom of the spa NOTE When removing the water from jet openings you may notice suction coming from another jet With the help of a second person block off any suction from the other jet using a large rag or cloth This will help pull out the water that is trapped deep inside the main line Thoroughly dry the spa shell with a clean towel Using a funnel pour Propylene glycol anti freeze into the filter suction fittings and jet outlets CAUTION Use only Propylene glycol as your anti freeze This is non toxic NEVER use automobile anti freeze since it is toxic Remove the pump drain plug located on the front of the pump housings Allow all water to drain out Place the drain plug in a reclosable plastic storage bag and store near the pump Replace the drain plugs on start up Unscrew the suction discharge pump and heater unions and allow the water to drain Leave union loose NOTE Tighten unions before filling spa Replace the equipment compartment door and secure with screws Note Dama
89. round the metal surfaces to the hot tub Use an 8 AWG solid copper wire and attach it to the grounding lug on the control box located in the equipment compartment 2 Only licensed electrician may install power to the spa 3 Power supply installation must include a suitably rated ground fault circuit interrupter as required by NEC Article 680 42 The circuit breaker must be dedicated and should not be shared with any other appliances It must be labeled and easily accessible to users 4 The electrical supply for the spa must include a suitable rated switch or circuit breaker to open all ungrounded supply conductors to comply with Section 422 20 of the National Electric Code ANSI NFPA 70 The disconnecting means must be readily accessible to the spa s occupant but installed at least 5 feet from the spa water 5 230V Power supply lines must be hard wired into the control box DO NOT use extension plug type cords of any kind The use of a shut off box near the hot tub is also recommended This box provides a quick and convenient method to shut off power to the hot tub for emergencies and maintenance 6 Supply lines must be properly sized as per the NEC A ground line must be provided that is as large as the largest current carrying conductor but no less than 8 AWG Use copper wiring only 7 Please open the front cover of the control box and follow the instructions and wiring diagram printed on the backside 8 All 110 V po
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92. spa has a proper water level If problem persists call your dealer or service supplier A Warning Shock Hazard No User Serviceable Parts Do not attempt service of the control box Contact Customer Service for assistance Follow all owner manual power connection instructions Installation must be performed by a licensed electrician and all grounding connections must be properly installed WARNING DO NOT ENTER SPA IF WATER IS TOO HOT Water is too hot Overheat protection heater is deactivated Spa water temperature is above acceptable limits When the actual water temperature is approximately 2 F 1 C above the set temperature the jet pump will stop operating to reduce frictional heating If the spa water temperature continues to rise and gets above 108 F 42 C the spa will go into an OH overheat condition 13 SPA COMPONENT OPERATION AIR CONTROL VALVE The air control valve serves to regulate the amount of air mixed with the water when the jets are operational Turn the air control valves in one direction to increased jet action Rotating the air control in the opposite direction to turn air off and allow the jets to work with water only Turn the air controls off when the spa is not in use this will prevent cold air from entering the spa and will keep heating cost to a minimum The ozone jet will always produce air bubbles when pump is on DIVERTER VALVE WHEN EQUIPPED The diverter valve on your spa all
93. ter steps 1 3 are complete the spa must be sanitized using Chlorine sodium dichlor Add 2 teaspoons of Chlorine and increase as necessary to reach a level of 3 5 ppm Check and maintain this level weekly and before and after using the spa IMPORTANT NOTE A granulated sodium dichlor is highly recommended for sanitizing spa water Never use a sodium trichlor or bromine tablet in any form even with a floater As with any other chemicals the sanitizer should be introduced to the spa with the jets running for 15 minutes WEEKLY SHOCK Using a potassium monopersulfate MPS shock add approximately 2 oz spreading it over the water while the jets are running Shocking is achieved by adding the MPS to turbulent water Leave the cover up until the jets automatically turn off The spas are equipped with an automatic time out feature that will shut the jets off after 15 minutes Then return the cover to the closed position to maintain heat 16 SPA MAINTENANCE FILTER CARTRIDGE MAINTENANCE Every two weeks the filter cartridge should be cleaned to remove the objects and particles that have lodged in the cartridge pleats Using household water pressure and a garden hose with a pressurized nozzle push water from inside to outside of the pleats forcing all the trapped particles out NOTE Never run your spa without a filter cartridge This will invalidate your warranty NOTE Filter cartridges should be replaced every six to eight months or earlier wh
94. urge is active 12 DIAGNOSTIC LCD MESSAGE Message Meaning Action Required No message on display Power has been cut off to the spa The system has shut the heater off because the temperature at the heater has reached 122 F 50 C Do not enter the water Temperature inside the equipment compartment is too high 194F 90 C causing the internal temperature in the control system to increase above normal limits The control panel will be disabled until power returns Spa settings will be preserved until next power up DO NOT ENTER THE WATER Remove the spa cover and allow the water to cool down then shut power off and power your spa up again to reset the system If spa does not reset shut off the power to the spa and call Customer Service Open equipment compartment and wait until error clears A problem is detected with the Call your dealer or service supplier temperature probe The water temperature in the spa has reached 108 F 42 C Do not enter the water No low level configuration software has been installed into the system No water flow is detected by the control system but flow is expected Remove the spa cover and allow the water to cool down to a lower temperature Call your dealer or service supplier if problem persists Call your dealer or service supplier Make sure that the jet pump is running and water is flowing check and clean filters make sure water valves are open make sure
95. wered models must use the provided 15 foot GFCI cord and be plugged directly into a dedicated grounded wall outlet 9 CAUTION 230V POWERED SPAS These spas must be hard wired to your household electrical service box only Do not use an extension cord or any other disconnect able power cord The use of an extension cord or a disconnect able power cord is highly dangerous and will void all warranties e Wire size must be appropriate NEC and or local codes e Wire size is determined by length of run from breaker box to spa and maximum current draw e THHN copper core wire is recommended All wiring must be copper to ensure adequate connections Do not use aluminum wire Equipment access is below the topside control panel 8 CONFIGURING SYSTEM SELECTING THE SUPPLY VOLTAGE FOR YOUR SPA Your spa is designed to operate at either 110V 15 amp 110V 30 amp or 230V 40 amp circuit e When the spa is setup for 110V 15 amp the heater will provide approximately 1000 watts of heat only when the pump is operating in LOW speed and the thermostat is calling for heat NOTE The heater does not operate when the pump is on high speed e When the spa is connected to 110V 30 amp the heater will provide approximately 1000 watts of heat when the pump is operating in LOW or HIGH speed and the thermostat is calling for heat e When the spa is connected to 230 volts the heater will provide approximately 4000 watts of heat when the pump
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