ESi-GPI-Adobe Case Study pdf
Contents
1. ESi Case STUD SS P Globalization i 25 Dpi iia T Comprehensive Web Application Localization including User Interface Documentation and Online HELP Web Application Spanish Language Localization Languages English Spanish including translation of user interface and desktop Tools Trados publishing of user manuals and online HELP for a TagEditor Web enabled crisis information management system Adobe Technical Communications Suite including FrameMaker V10 and RoboHelp V9 About the Project The ESi software development team and technical documentation group C mo agregar una sala de chat aeii alean hiiti Para agar ama ab de chat sip Ine pes que ae detalan nual International GPI to localize their a pun ade sn an WED nga nombre de maraa ah oaeee Nove da aaah enaa EET highly technical Web enabled crisis information management system CIMS software WebEOC WebEOC Mapper Professional and ESiWebFUSION A Sse ln de Anepae The project included user interface 4 Steines guest de st dope Pca ses el nedene es dapat localization testing and desktop Nota sens apareceren ss dala ques pase ees a bs ue wad A Scie inde Aeepar pam cinta wie nk de Caner prs ala Ie ope publishing of User Manuals and Online HELP into Spanish The services included Glossary Development Translation and Editing Ul Resource File Localization Manual del usuario de WebEO2. ASE STUDY GPI helps companies communicate and conduct business in any language and in any locale We do this by providing an array of translation services including Translation and Copy Writing Multilingual Desktop Publishing Multilingual Web Design Development Deployment W3D Software Localization Website Localization Interpretation Global Search Engine Optimization SEO GPI has comprehensive experience using the Adobe Technical Communication Suite TCS to produce multilingual content TCS is a great way to economize on document translation and HELP file translation projects FrameMaker RoboHelp and Acrobat Professional are seamlessly integrated to reduce steps for publishing to print PDF WebHelp or even ePUB output formats ESi is a global leader in crisis information management technology ESi pioneered the market with WebEOC the world s first Web enabled emergency management communications system Based in Augusta GA ESi connects crisis response teams and decision makers at national state and local agencies healthcare providers airlines and corporations worldwide providing access to real time information for a common operating picture during an event or daily operations ESi offers a range of software products that are used at federal agencies within the DOD DOE DHS DHHS EPA and NASA 36 state level agencies plus Washington D C the U S Virgin Islands and over 500 county and
3. in RoboHelp from paragraph tags to source FrameMaker create a separate FrameMaker to view the styles available in book chapters are HTML or other the default styles that RoboHelp linked to the projectin format file RoboHelp assigns RoboHelp Webhelp files Asimplecommandin Notification within Note There may Post translation edits produced from FrameMaker FrameMaker or be some slight and corrections would RoboHelp have File gt Publish allows RoboHelp will modification for only take place in simple logical an automatic update indicate if the files are RoboHelp templates FrameMaker files directory structure of the RoboHelp out of synch used with some The WebHelp files in with one directory WebHelp or other non western RoboHelp will be being created for each format files whenever languages to ensure updated automatically FrameMaker chapter edits have been made proper display to reflect edits ina book in FrameMaker from FrameMaker with the publish command in FrameMaker Nota Sila olvidado su nombre de usuario o coutrasela os posible confe Nota Si ha hidado su nomibrede usuaria a contrase a es posible conf IWebEOG para poder rearperarlos WebEOC para poder recuperarlos Pangph Tas U Hate Z Atorunber Fors aa Adorunber Foma Bia Besa F Tania Dafa Fort cea engien yrs www globalizationpartners com Copyright 2
4. 012 Globalization Partners International 866 272 5874 Results ASE STUD Translations into Spanish DTP of Manuals using FrameMaker Publishing of Online Help with RoboHelp The localized application associated manuals and online HELP were reviewed and approved by both ESI and thelr end clients based in Latin America The documentation has been used successfully for training and deployment of emergency management applications Localizing the application and documentation has allowed ESi to offer their suite of Crisis Information Management Applications to Spanish speaking locales worldwide By applying Best Practices and optimizing the English source User Manual when desktop publishing in FM 10 GPI helped with creation and consistent application of character styles and defined paragraph tags streamlining file naming conventions and graphics file management These types of process improvements in regards to template creation will allow ESI future savings of up to 25 in total localization costs and a time savings of a minimum of 2 weeks production time on any future localization and desktop publishing efforts on WebEOC WebEOC Mapper Professional and ESiWebFUSION manuals in other languages E applied Best Practices in creating single FrameMaker to RoboHelp output in English and Spanish GPI was able to speed up turn around times by providing samples for approval prior to the main Production effor
5. C English Source Documentation amp Template Review amp Optimization Desktop Publishing in FrameMaker Online HELP Authoring and Publishing in RoboHelp aire QA for Documentation and Online HELP AH Online QA for UI e Post Project Evaluation www globalizationpartners com Copyright 2012 Globalization Partners International 866 272 5874 ASE STUDY English Source Documentation amp Template Review amp Optimization During the Desktop Publishing OTP phase GPI provided ongoing client support and applied best practices to streamline and optimize the authoring and publishing process Some optimizations included addressing character styles file naming policy and standardization especially regarding graphics and defining paragraph tags allowing for the Update All function to be applied per paragraph style 2 Ingrese su IEEE ESSOPRPY TETI 2 Ingrese su MINTIIYTEEENTY TEIST Chars Tac Family Goga E rne Sae Thee gt Clovatne Character Tag STeoBld Ange Roguir CSrietrous font ceog E meie Sze Th Methodology for producing RoboHelp files from FrameMak Create atemplatein Create test book Customize and refine Once the RoboHelp In RoboHelp certain RoboHelp with chapters the template mapping template is elements paragraphs published to WebHelp FrameMaker established the may be specified to
6. municipal EOCs hospitals domestic and international ai jes public utilities nuclear power facilities universities and corporations worldwide Adobe Technical Communication Suite 3 5 a complete single source authoring toolkit with multichannel multidevice publishing capabilities Develop standards compliant content with Adobe FrameMaker 10 software publish in various formats with Adobe RoboHelp 9 software and Adobe Captivate 5 5 workflows collaborate with reviewable PDF files incorporate images using Adobe Photoshop CS5 and add demos and simulations using Adobe Captivate 5 5 www globalizationpartners com 866 272 5874 Copyright 2012 Globalization Partners International
7. t Using the combination of FrameMaker and RoboHelp enabled a more stable and dependable process than using stand alone product would have achieved as all changes other than the Help appearance and structure were kept in the primary FM files ost Project Evaluation Report PPE GPI worked with ESI s team and provided comprehensive translation project management throughout the project s duration from a project kick off meeting through a post project evaluation PPE PPE s are an important part of all projects in order to capture and document any process improvement items so they can be put into practice on all future projects helping achieve even better ROI PPE items included Agenda Intro to ESI GPI team on call Recap general project scope specs lssues Open Items Process Improvement Lessons learned next steps Conclusion Applying the best practices for utilization of Adobe s TechComm Suite ES and GPI achieved savings of 30 an overall project costs AND estimated 6 weeks off delivery time L To 1 mt Disaman fOy 2oatng SANE MSHS SE GENO T tse le Pa tame aur cnc Bove FrameMaker ame an Sheet Maanas WeDo nr ee nad 722 bce FrameMoker fi prersarariear ss New fe www globalizationpartners com 866 272 5874 O Copyright 2012 Globalization Partners International Globalization Partners International partners partners c
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